Massanutten Dental Team And Oral Surgery

One Team At One Time

Star Star Star Star Star 95 Reviews

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Reviews

StarStarStarStarStar Always comfortable and smoothly operated visits... —    (Patient since 2013)

Always comfortable and smoothly operated visits


StarStarStarStarStar The care is great, but on my last three appoin... —    (Patient since 2015)

The care is great, but on my last three appointments I had very long waits.


Reply

Hello Marie, Thank you for your kind and honest review. We will address your concern, and appreciate the feedback as we strive to always improve the patient experience. If you have any other concerns please contact us at 540-432-0609.

StarStarStarStarStar The team at Mountain View is top notch. As an o... —    (Patient since 2017)

The team at Mountain View is top notch. As an overseer of the importance of client satisfaction in my own industry. When a business goes above and beyond it get my attention. The Mountain View team handle themselves in a very professional way, while still making you feel right at home. Erica is a kind professional that make you very welcome and calm. I also appreciate the perfection stand that Dr. Beery takes with her patients, as she oversees the service given by her staff. Much thanks, Jeff Fitzwater Director of Operations


Reply

Jeff, Thank you for your kind review and being a patient of Mountain View Dental Team. Dr. Biery's goal is to treat every patient like family. We will also share this with Erica.

StarStarStarStarStar Anxious but satisfied! —    (Patient since 2018)

I went in, completely anxious over the whole experience and although the nerves still remained, all the staff were wonderful. Dr. Biery was so very nice and tried her hardest to put me at ease. Maybe I will get over my fear of dentists!


StarNo StarNo StarNo StarNo Star The root of the problem —    (Patient since 2014)

Disappointed and did not know the root of my tooth problem.


StarStarStarStarStar The dr and other staff very good. Even knowing... —    (Patient since 2018)

The dr and other staff very good. Even knowing i was a big baby.


Reply

Thank you for this review Jessie! We were happy to have you!

StarStarStarStarStar Excellent care. My appointment was handled eff... —    (Patient since 2015)

Excellent care. My appointment was handled efficiently and the care was excellent.


StarStarNo StarNo StarNo Star Ok so I waited in the waiting room for an hour ... —    (Patient since 2014)

Ok so I waited in the waiting room for an hour and 45 min then when I finally went back I was told I just had to wait my turn. Then evidently you all started doing something new by cleaning around my gums which hurt like hell. One thing I can guarantee is that next time that won’t be happening.


StarStarStarStarStar you all are miracle workers with my adult son, ... —    (Patient since 1997)

you all are miracle workers with my adult son, who would be impossible to work with anywhere else, other offices would not even try, & he would be without desperately needed dental care


Reply

Thank you so much! This is so great to hear!

StarStarStarStarStar My Hygienist, Tammy, was thoughtful and precise... —    (Patient since 2017)

My Hygienist, Tammy, was thoughtful and precise at her job duties. I highly recommend her to my family and friends.


Reply

That's so sweet Mercedes! We love having you here and glad you like Tammy also!

StarStarStarStarStar Thanks so much for the care you give my three g... —    (Patient since 2015)

Thanks so much for the care you give my three grandsons. I read a lot of the reviews on facebook etc and I see people bashing for the time they are spending at the dentist office. I dont agree with them and I will tell u why. I see the care you guys give to pediatric patients and Im glad that sometimes when I am waiting in the wings and you carry those little angels in I know in a little while that will be my baby. Who would want u to rush on someone elses child just to get to yours? I say when you come to the dentist u should not ever be in a hurry especially when it concerns children. We love you guys and couldnt ask for better care. Thanks John and Angie Abshire


Reply

WOW!! Thank you Zaidin! This is spot on. So glad you appreciate us as much as we do you!

StarStarStarStarStar It was my first visit and I had a great experie... —    (Patient since 2018)

It was my first visit and I had a great experience


Reply

Mr. Spitzer, That is awesome to hear! We look forward to getting to know you and helping you with your dental needs!

StarStarStarNo StarNo Star I was somewhat disappointed that after receivin... —    (Patient since 2017)

I was somewhat disappointed that after receiving 4 or 5 reminders via email or text that my appointment was for 1:00pm but after arriving 5 minutes before 1pm I sat in the waiting room for 25 minutes until I was seen. Then while the hygienist did a thorough exam and cleaning we were forced to stop at least 4 times when the equipment providing the suction failed. I had another appointment schedule at 2:30pm and felt that leaving an hour and a half for a cleaning was adequate. Also a comment was made, "That he scheduled two appointments this afternoon as if the delays were my fault. All in all it made for a stressful visit and a rushed afternoon.


StarStarStarNo StarNo Star Ok but a couple issues.  —    (Patient since 2017)

Everyone was so nice and very helpful. They answered all of my questions and my concerns and took everything into consideration. My issue was at the end when I needed to supply all of the money up front; especially when I hadn’t even had the surgery yet. I’ve never had to do that. I had my copay ready but it was never asked for. The copay is all I am supposed to have at the ready come appointment time. I’ve always had my bills sent through insurance first and then insurance lets me know how much I am responsible for. Then i can take the time to figure out how to go about paying it. Who has $1100 lying around? My wisdom teeth are bugging me and they are invasive in my mouth. I was hoping to get them taken care of finally. I was told when I made the initial appointment that the surgery would be that day. But when I got there I was told it was a just a pre-op appointment. I took off of work and used my last two vacation days just to take care of this. I was fine waiting until the next day for the surgery and was pleased at how accommodating the staff was. I do understand the money thing, but I feel it was a little backwards. Not everyone has that kind of money lying around and because I was homeless for two years of the past three, my credit isn’t the best for the nifty little card.


StarStarStarStarStar Highly professional and friendly staff! —    (Patient since 2017)

I was completely taken with the speedy, friendly and professional team at Mountain View Dental Team. There was no wait time and the care and attention was exceptional. Thank you all for making my consultation a pleasant experience and I look forward to my future appointments there.


StarStarStarStarStar The staff was excellent and made you feel very ... —    (Patient since 2017)

The staff was excellent and made you feel very welcomed. Had surgery with Dr. Paulette yesterday and he along with Tony were very caring to someone who hates needles. The surgery could not had gone better. I have a little discomfort today but no real pain. I highly recommend this office for your dental needs.


StarStarStarStarStar A great place for teeth —    (Patient since 2017)

Excellent atmosphere and service. Never have I experienced such a pleasant visit to a dental office. Bravo. Well done and my thanks.


StarStarStarStarStar Excellent staff. Kind people. —    (Patient since 2017)

Excellent staff. Kind people.


StarStarStarStarStar The most caring and professional team I have ev... —    (Patient since 2017)

The most caring and professional team I have ever seen.


StarStarStarStarStar Chabelly & Tammy were very informative and help... —    (Patient since 2003)

Chabelly & Tammy were very informative and helpful.


StarStarStarStarStar  —    (Patient since 2017)

I was discouraged when it took 6 months to have my bridge & lower partial plate made when I was initially told would take four to six weeks. Once Dr. Soni took over my care was excellent.


StarStarStarStarStar  —    (Patient since 2017)

I had my youngest there for the first time the other day. He did amazing and the staff was very understanding and kind. My oldest had his cleaning done as well and he even asked me to leave the room during his appointment due to being so comfortable there. Love this place!


StarStarStarStarStar Excellent, this team is truly professional & kn... —    (Patient since 1997)

Excellent, this team is truly professional & knows how to work with a developmentally delayed adult with severe disabilities. You know you have an advocate at Mountain View Dental & your child or adult has better health.


StarStarStarStarStar Tammy was absolutely amazing.. highly recommen... —    (Patient since 1992)

Tammy was absolutely amazing.. highly recommended!


StarStarStarStarStar  —    (Patient since 2017)

I had a great experience at mountain view dental. I was greeted very friendly even though I was a little late to the appointment. They were kind and courteous. The lobby is comfortable and felt welcoming. Martin was great and gentle when getting x-rays. He let me know what he was doing the whole time. Dr. Biery was funny and made me feel at ease. I did not feel judged for my current dental situation. The financial department was up front about what they were doing to ensure that I did not get a bigger bill than I was expecting. The whole process was very easy and low stress. That means a lot for someone who has anxiety about seeing a dentist.


StarStarStarStarStar The dental hygienist gave my teeth an excellent... —    (Patient since 2015)

The dental hygienist gave my teeth an excellent cleaning.


StarStarStarStarStar Very friendly and well organized dental office.... —    (Patient since 2017)

Very friendly and well organized dental office. Would recommend highly


StarStarStarStarStar Anxious Patient —    (Patient since 2017)

This appointment was a long time coming. It's not that I have had any terrible dental experiences, I simply do not like going to the dentist. My stress level increases just thinking about it! My experience at Mountain View Dental was completely stress free. Everyone was kind and considerate of my feelings. Everything was explained to me so that I could make the best decisions for my oral health. There was not one instance where I felt uncomfortable during the entire visit. Thank you so much!


StarStarStarStarStar Good job! Thanks for your patience with my son ... —    (Patient since 2014)

Good job! Thanks for your patience with my son as he got his X-rays


StarStarStarStarStar Good job-courteous hygentist —    (Patient since 2014)

Good job-courteous hygentist


StarStarStarStarStar Excellent staff and treatment —    (Patient since 2017)

Everyone was extremely helpful.


StarStarStarStarStar All of the team members were upbeat and friendl... —    (Patient since 2017)

All of the team members were upbeat and friendly handling my son with ease. We were grateful for a dentist that can tolerate special needs. While my son did great this time around next time might not be so easy but they were well prepared, easy going with him, and helped him to understand what was going on.


StarStarStarStarStar We had a long wait in the beginning, butbthe ov... —    (Patient since 2016)

We had a long wait in the beginning, butbthe overall experience was wonderful. There was ZERO pain or discomfort, and the staff made sure my son, Bishop, was relaxed and at ease.


StarStarStarStarStar I have had a lot of dental work done over the y... —    (Patient since 2016)

I have had a lot of dental work done over the years and I have to say that the service that I received from this company has been nothing but TOP NOTCH!!!! Dr. Biery was nothing but Exceptional!!!!!!! She provided services and even gave me a product and didn't even charge me!!!!!!! Believe me I have spent thousands over the years it is nice to see a Dr. as humble and caring as Dr. Biery!!!! Definitely would recommend this office!!!!


StarStarStarStarStar Very courteous to my daughters needs. Will defi... —    (Patient since 2017)

Very courteous to my daughters needs. Will definitely be recommending to all.


StarStarStarStarStar My son has been coming there for 4 years you ar... —    (Patient since 2014)

My son has been coming there for 4 years you are wonderful and we love. It there


StarStarStarStarNo Star MVDT is great & fast to make appointments. —    (Patient since 2016)

Staff are very nice and answers questions accurately. This has been the only place I've taken my daughter and will continue. The dog is absolutely adorable also !


StarStarStarStarStar Great service! Very efficient but friendly and... —    (Patient since 2014)

Great service! Very efficient but friendly and thorough


StarStarStarStarStar The Best Care —    (Patient since 2008)

I like your people and I can relax because they always take good care of me. You have taken all the pain from my mouth and it makes me so happy. You let my parents stay with me since I can't speak and that makes me feel good too.


StarStarStarStarStar We love Mountain View Dental!!! —    (Patient since 2010)

We love Mountain View Dental!!!


StarStarStarStarNo Star Staff was very friendly and positive. I had a ... —    (Patient since 2017)

Staff was very friendly and positive. I had a filling done on one of my upper front teeth and the bite was off. I came back and the fixed it, but its still of a little. They were happy to fix it.


StarStarStarStarStar Your team is always professional —    (Patient since 2003)

Your team is always professional


StarStarStarStarStar Disappointed —    (Patient since 2017)

1 start - because your survey will not let me change it from 5 stars.


StarStarStarStarStar Happy last minute new patient  —    (Patient since 2017)

They took me in last minute on the same day as a new patient to fix and finish the work from another dentist. Dr. Biery was great. She was patient and understanding of my pain and did everything along with the dental assistant to keep me comfortable and calm. The end result was that they finished the job and I was able to go home with the problem finally fixed.


StarStarStarNo StarNo Star Normally I have tremendous experiences with Mou... —    (Patient since 2014)

Normally I have tremendous experiences with Mountain View. The dental hygienists are normally very professional and they do an awesome job. This time around I felt very hurried and the dental hygienist that treated me was one I had never had before. During the cleaning, I felt as if I was being waterboarded. It was very unpleasant and I was spitting up water during the entire cleaning. While I would recommend Mountain View, I would not recommend this dental hygienist.


StarStarStarStarStar As usual it is a friendly office and a professi... —    (Patient since 2012)

As usual it is a friendly office and a professional office. You get e in and out quite efficiently and make me feel at home as well. I like coming to the dentist office.


StarStarStarStarStar First time I was there and I was so impressed w... —    (Patient since 2016)

First time I was there and I was so impressed with everything huge change from where I was going


StarStarStarStarStar Anytime I have ever been there staff has been v... —    (Patient since 2016)

Anytime I have ever been there staff has been very nice and have accommodated myself and other patients in a positive and timely manner. I have had my grandkids there and all my kids there over the years and the kids have never been upset or scared of anything...teeth pulling has never been so easy.


StarStarStarStarStar Mountain View Dental is always pleasant, prompt... —    (Patient since 2011)

Mountain View Dental is always pleasant, prompt and professional!


StarStarStarStarStar Fast and friendly service as always —    (Patient since 2015)

Fast and friendly service as always


StarStarStarStarStar We absolutely love everything about Mountain View... —    (Patient since 2014)

We absolutely love everything about Mountain View Dental Team!!!! They actually care about everyone and are great with children!!!!


StarStarStarStarStar Taliyahs initial appt was fine. 2nd appt that was... —    (Patient since 2010)

Taliyahs initial appt was fine. 2nd appt that was scheduled for cleaning this past Monday was a complete waste of time. And honestly our family has NEVER experienced such poor customer service from this office. We were completely disappointed. Our 3 children,who had back to back appts were never seen or informed that there would be such a delay, even after waiting over 2 hours! Our children missed a good bit of time from school due to this, not to mention the time missed from work to bring children..wait and to not even been seen.... again we were completely disappointed.


StarStarStarStarStar Everyone was nice and friendly, made you fill comfrotable and treated you like a person instead of... —    (Patient since 2016)

Everyone was nice and friendly, made you fill comfrotable and treated you like a person instead of just another patient


StarStarStarStarStar Excellent service  —    (Patient since 2013)

Everyone is always so helpful and nice !


StarStarStarNo StarNo Star Everyone was very friendly and the atmosphere was family friendly, positive, and warm —    (Patient since 2016)

Everyone was very friendly and the atmosphere was family friendly, positive, and warm. The only drawback was a long wait to be seen. Hopefully that is an exception rather than a rule!


StarStarStarStarStar You guys are the best. Very efficient and work well together. —    (Patient since 2013)

You guys are the best. Your team is very efficient and works well together.


StarStarStarStarStar You extracted 2 of my big lower bottom left teeth a while back.That went well —    (Patient since 2016)

You extracted 2 of my big lower bottom left teeth a while back. That went well. :) You put me to sleep for it. Painless. :) You do good work. :)


StarStarStarStarStar All guys are great thanks for everything —    (Patient since 2015)

All guys are great thanks for everything


StarStarStarStarStar Very good experience —    (Patient since 2014)

Very good experience.i havent had any dental care in 3 years and i was scared and in severe pain but felt at ease with the Mountain Veiw team. I am coming back the 22nd for my surgery consult.


StarStarStarStarStar Great place to go and I have referred others to this practice  —    (Patient since 2015)

Great place to go and I have referred others to this practice


StarStarStarStarNo Star Issue with chipped tooth —    (Patient since 2015)

My issue was taken care of in a timely and efficient manner, with the utmost care and concern. I was in and out in less than 30 minutes! Thank you!


StarStarStarStarStar Would recommend to anyone that is nervous about going to the dentist. —    (Patient since 2014)

Would recommend to anyone that is nervous about going to the dentist.


StarStarStarStarStar Good experience  —    (Patient since 2014)

Friendly service and procedures were explained thoroughly and professionally. Very patient hygienist who worked well with my kids.


StarStarStarStarStar Great service  —    (Patient since 2014)

Friendly service and procedures were explained thoroughly and professionally.


StarStarStarStarStar best dental clinic around —    (Patient since 2005)

Excellent service was so glad that I changed dental clinics this I'd by far the best in the area


StarStarStarStarStar Excellent Office —    (Patient since 2014)

Mountain View Dental offers a wonderful overall experience that makes going to the dentist something to look forward to!


StarStarStarStarStar Mountain View Dental offers a wonderful experience that makes going to the dentist something to... —    (Patient since 2014)

Mountain View Dental offers a wonderful experience that makes going to the dentist something to look forward to!


StarStarStarStarStar All Around A Wonderful Experience And Everyone Was Amazingly Nice —    (Patient since 2015)

All Around A Wonderful Experience And Everyone Was Amazingly Nice


StarStarStarStarStar I came there expecting to have a really good experience —    (Patient since 2015)

I came there expecting to have a really good experience. I have gone to another dental office in the past and wanted to find a place where I didn't feel intimated. I had an even worse experience at your practice. I had X-rays done and then left alone for over 30 minutes. I was told a dentist would be in but instead told that I had to set up a treatment plan without one person even looking at my teeth. I have had deep scaling done already and have loss of gum from extreme dry mouth but no one even came in to talk to me to find this information out. I saw no one but the person doing the X-rays. I work for UVA in the medical lab and I can tell you that I am fully aware that this is horrible customer service. I will not be back and better not be billed for any services other than the X-rays. I have called the insurance company to make them aware and have scheduled an appointment with the UVA dental clinic to get my X-rays.


StarStarStarStarStar I came there expecting to have a really good experience —    (Patient since 2015)

I came there expecting to have a really good experience. I have gone to another dental office in the past and wanted to find a place where I didn't feel intimated. I had an even worse experience at your practice. I had X-rays done and then left alone for over 30 minutes. I was told a dentist would be in but instead told that I had to set up a treatment plan without one person even looking at my teeth. I have had deep scaling done already and have loss of gum from extreme dry mouth but no one even came in to talk to me to find this information out. I saw no one but the person doing the X-rays. I work for UVA in the medical lab and I can tell you that I am fully aware that this is horrible customer service. I will not be back and better not be billed for any services other than the X-rays. I have called the insurance company to make them aware and have scheduled an appointment with the UVA dental clinic to get my X-rays.


StarStarStarStarStar My children use to hate going to the dentist —    (Patient since 2012)

My children use to hate going to the dentist. But since we found you guys I've had no problem with them wanting to go. Thanks for all y'all do!!!


StarStarStarStarStar My last appointment was fantastic. Everyone was very cordial and friendly —    (Patient since 2014)

My last appointment was fantastic. Everyone was very cordial and friendly. I had very little wait time before going back, and the appointment went very quickly.


StarStarStarStarStar i was very please with how prompt they were to get my son in for an emergency appointment, and... —    (Patient since 2015)

I was very pleased with how prompt they were to get my son in for an emergency appointment, and emergency surgery on his extensive problems. The staff treated us like family.


StarStarStarNo StarNo Star Good experience, but some areas need work.  —    (Patient since 2015)

I am a vision-impaired person, however, I was told the office was very beautiful and the employees were very polite to me.


StarStarStarStarStar Never had a bad experience here ever, everyone has always been great. —    (Patient since 2007)

Never had a bad experience here ever, everyone has always been great. I've always had great experiences with this dental office. We've had bad experiences at other dental places, we were scared to come here but glad we did anyways. We've stayed for years and anyone there sent us to in the past has also been great. You can't go wrong here in my opinion.


StarStarStarStarStar Read comment in number 7. It says it all. —    (Patient since 2015)

Read comment in number 7. It says it all.


StarStarStarStarStar Very professional and courteous service, thank you! —    (Patient since 2015)

Very professional and courteous service, thank you!


StarStarStarStarStar This was a great dental experience —    (Patient since 2015)

This was a great dental experience. Everyone at mountain View Dental was great to talk to and were very friendly.


StarStarStarStarStar Great service  —    (Patient since 2014)

Great service friendly people defenely recommended


StarStarStarStarStar It's nices up there we like it. —    (Patient since 2007)

It's nices up there we like it.


StarStarStarStarStar I LOVED that they give you a nice little gift for a first time patient. That was so thoughtful. —    (Patient since 2015)

I LOVED that they give you a nice little gift for a first time patient. That was so thoughtful.


StarNo StarNo StarNo StarNo Star I couldn't wait any longer to be seen —    (Patient since 2013)

I waited for 35 minutes after my appointment time, and still wasn't seen. Very unhappy!


StarStarStarStarStar The staff is always friendly and engaging. The waiting area is comfortable and clean —    (Patient since 2015)

The staff is always friendly and engaging. The waiting area is comfortable and clean. We went in for an oral surgery and the Dentist & assistants quickly put my mind at ease by explaining the procedure. Would recommend Mountain View Dental to all of my friends and family.


StarStarStarStarStar The staff is wonderful! Dr —    (Patient since 2012)

The staff is wonderful! Dr. Soni is an amazing dentist! I was able to get my crown done the same day!!! I am very busy so this was wonderful! I highly recommend this office. Thank you for everything!


StarStarStarStarStar Jordan Mathias is a real asset to your clinic —    (Patient since 2003)

Jordan Mathias is a real asset to your clinic


StarStarStarStarStar We have always had a pleasant experience in the office with the entire staff and every doctor —    (Patient since 2014)

We have always had a pleasant experience in the office with the entire staff and every doctor. Staff works together beautifully to keep the appointments running smoothly and efficiently! We love this office, the entire staff and the docotrs. Everyone is very gentle with the children and that is very important!


StarStarStarStarStar Everyone was polite and friendly to me. I appreciated the advice given to me regarding my teeth. —    (Patient since 2014)

Everyone was polite and friendly to me. I appreciated the advice given to me regarding my teeth.


StarStarStarStarStar Wonderful people, wonderful care —    (Patient since 2014)

Each time that I have visited Mountain View Dental team, I truly feel like I am their number one priority. Going to the dentist can be intimidating for most but the team. However, the team at Mountain View have a wonderful way of making you feel comfortable and fully informed about your dental health. I highly recommend Mountain View Dental Team.


StarStarStarStarStar All went well. I was seen within a 15 minute time of my appointment —    (Patient since 2015)

All went well. I was seen within a 15 minute time of my appointment. All I spoke to were very pleasant. The Dr.B and her wonderful nurse made me feel very comfortable about my upcoming procedure and showed me all of my options...most important to me, they understood the anxiety I have. I recommend these professionals at this office to anyone.


StarStarStarStarStar Great dental team, always look forward to going to dentist now, oh, did I just say that, YES I... —    (Patient since 2015)

Great dental team, always look forward to going to dentist now, oh, did I just say that, YES I did, thanks guys, you are all great!


StarStarStarStarStar Everyone there treats you like you are have been a patient there for a while, even if you are new —    (Patient since 2012)

Everyone there treats you like you are have been a patient there for a while, even if you are new. Very polite and very skilled in what they do.


StarStarStarStarStar Your office is very helpful with my problems, with my dentures and trying everyway possible to... —    (Patient since 2013)

Your office is very helpful with my problems, with my dentures and trying everyway possible to make me happy with this experience that I never had to deal with before. I appreciate everything that you have tried to do for me, it's just been hard for me, and I appreciate your effort.


StarStarStarStarStar Had to be put to sleep to get my teeth work done and everything went well great place great staff... —    (Patient since 2015)

Had to be put to sleep to get my teeth work done and everything went well great place great staff great experience


StarStarStarStarStar Crystal was amazing, this was my daughters first dentist appointment, she walked out of there... —    (Patient since 2015)

Crystal was amazing, this was my daughters first dentist appointment, she walked out of there feeling so proud of herself, and excited to come back in 6 months. Thank you


StarStarStarStarStar Mountain View Dental is an all around great place!!! They're good with kids and adults in general... —    (Patient since 2014)

Mountain View Dental is an all around great place!!! They're good with kids and adults in general but also my autistic son is no longer scared of a dentist because of the team there!!!


Reply

Thank you for your kind words. Every patient is a member of our family!