Moscow Family Dentistry
Dr. Benjamin Bowen
170 Reviews
I had a very prompt and good experience at Moscow Family Dentistry. Everyone is very competent and I have great confidence in Dr. Bowen.
Aug 4, 2023
Everyone was lovely. Making an appt was easy, checking in was pleasant even though I'd not finished my new patient paperwork no one was frustrated. The dental assistant was kind and pleasant and the dentist answered all my questions and gave options complete with price ranges. I recently moved here and had put off finding a new dentist because I'd been at the same practice for over 20 years, but I'm definitely going back.
Aug 3, 2023
I felt.comfortable and each visit was handled.well, leaving me feeling as if I had visited with a friend.
Jul 27, 2023
All around great experience. Glad I found Dr Bowen.
Jul 22, 2023
Excellent service from the entire staff!
Jul 16, 2023
My usual 60 minute appt was 90 minutes. This is not a complaint but merely an observation.
Jul 12, 2023
I was seen right away, which shows accurate scheduling and a concern for patients time. I liked the dentist very much, a down to earth guy, I am a little unsure what to do next having had conflicting dental opinions.
Jul 10, 2023
Quick and easy just how i like it. I like the alacart aspects and non violent tooth cleaning.
Jun 26, 2023
Dr. Ben is great and has really helped me with my periodontal issues.
Jun 23, 2023
Good people good experience
Jun 21, 2023
My appointment with Moscow Family Dentistry went great. The hygienist and dentist were both really kind and knowledgeable and explained how I could improve my gum health in a very helpful way. Highly recommend!
Jun 21, 2023
Quick, efficient teeth cleaning.
Jun 12, 2023
Our family appreciates Moscow Family Dentistry. The staff is always friendly & well trained. Dr.Bowen has also been available to us after hours during an emergency. Highly recommend this practice!
Jun 3, 2023
I've gone to Dr. Bowen for the last four years, and I've always received excellent care. He is proactive in treating problems, but not so aggressive about smaller issues that may resolve on their own, I've appreciated the balance he strikes in his practice. My teeth are great now!
Jun 2, 2023
You guys were amazing. Thank you so much for making me feel so comfortable and taking a sincere interest in my well-being.
Jun 2, 2023
I always have a great visit no matter the reason I'm there. Plus having an in-house denturist is an amazing option for people in the community.
Jun 1, 2023
Clean, friendly and professional experience. The staff were polite and knowledgeable. I will absolute be going back!
Dec 7, 2016
Kaley was great! I appreciate her "digging" in on plaque and offering great suggestions of dental care. Always good to see Dr. Patti!
Dec 2, 2016
Thank you so much for smothing the sharp area on my tooth 😊
Oct 26, 2016
As always the experience was very professional. I appreciated Amanda's sharing several preventative measures to reduce plaque buildup and her patience and consideration of my comfort.
Aug 25, 2016
Very up-to-date practice that seems to run like a well oiled machine, but in this case, I'll say like a well oiled airplane since Dr. Bowen has them displayed throughout the practice! Personable staff and knowledgeable. . always something new!!
Aug 16, 2016
My visit was wonderful! Amanda does an amazing job & is the cutest pregnant lady! :)
Jun 16, 2016
The dentists and hygienists are great with kids, and let me bring my toddler in to learn about what goes on at a dentist appointment.
Jun 1, 2016
I am very happy with my dental cleaning. The hygienist was thorough, knowledgable and painless. The staff made every effort to assure we were on time and that my appointment went smoothly.
Apr 20, 2016
I have always experienced the highest dental care, professionalism, and courtesy from the staff and doctors at Moscow Family Dentistry. I had my 4 year old grandson with me for my dental cleaning. Casey answered every one of his many questions concerning my cleaning and the instruments in the office. Her gentleness, patience, good nature, professionalism, and caring demeanor was very encouraging and will go along way for when he has his next dental visit. I most strongly recommend Moscow Family Dentistry to those seeking quality dental care and a caring team of professionals.
Apr 8, 2016
5 stars - Kaylee is an excellent hygienist!
Apr 1, 2016
Really enjoyed chatting with Dr. Bowen and the hygienist. Great sense of humor and simultaneously relaxed and professional atmosphere.
Feb 24, 2016
Everyone is friendly and helpful...use of current technology...corrects issues and listens to concerns. Doesn't seem to "push" procedures that might be borderline for needing to be done; explains and allows you to decide...no pressure.
Jan 15, 2016
This place is just wonderful & the staff is kind as ever! :)
Dec 10, 2015
I always leave feeling good because everyone is so friendly. I would definitely recommend Dr. Bowen and staff.
Nov 5, 2015
Amanda was great. She's efficient yet thorough. I really appreciate how the full situation was both explained to me and shown on the screen.
Oct 23, 2015
My experience was very nice. The staff are welcoming and there was no wait time to be seen. atmosphere is relaxed and professional and the employees work as a team. I would recommend this practise to anyone as the team is knowledgeable thorough and good at explaining what is needed and what is not.
Oct 10, 2015
I appreciate the quality of the professional care and courtesy that I receive from the dentists and dental technicians at Moscow Family Dentistry. I strongly recommend the personnel and the quality care I receive.
Oct 8, 2015
I had ny teeth cleaned by Kallie. She was thorough, gentle and completely painless. I would happily recommend her!
Oct 3, 2015
Tarin (spelling?) was very nice and friendly.
Aug 10, 2015
This visit didn't seem as thorough as previous visits. First time with Dr. Garret and I was surprised he was present just a few minutes and didn't have much to say. Cleaning and fluoride treatments seemed rushed and not as thorough as before. No gum measurements were taken as before. Perhaps because it was late afternoon (last appointment of the day?). My next appointment was booked but I was not given a reminder card as before. I wonder when it is?
Jul 22, 2015
Really liked my hygenist. Thanks!
Jul 9, 2015
Pleasant and quick visit. Nice people. No high pressure "you've got to _____." to sell products or services.
Jun 25, 2015
I love the office. Everybody I encounter has a great working attitude, and the team is very open and helpful.
Jun 1, 2015
Love the dentists and my hygenist! She is very knowledgeable and interactive.
May 6, 2015
I do not like the new dentist. The dental assistant was good, but I really do not like the maners or the additude of the new dentist.
May 1, 2015
The laser treatment was pretty brutal...my gums were sore all day afterward...
Apr 16, 2015
I had an excellent visit as always. I brought my 3 yr old grandson with me as I wasn't too sure if he has been to the dentist yet. Terryn did a wonderful job interacting with him as she worked on me. I am sure his next visit to the dentist will be an enjoyable one due to his good experience during this visit. Thank you Terryn.
Apr 2, 2015
Hygiene care and follow-up by Dr. Patty was excellent. Explanations of brushing, flossing and water pic with additional anti-bacterial solution were good.
Apr 1, 2015
I was greeted by a great Staff an Dr. Bowen was great also. They explained my problem very well also how to take care of my problem I was there for.
Feb 16, 2015
The care was thorough with descriptive information to inform me of any issues with my teeth of home care options to help control or modify any problems, and possible additional care options.
Dec 5, 2014
I give you 5 stars, everyone is always so friendly.
Oct 31, 2014
Very nice experience and great staff!
Oct 23, 2014
I usually dread going to the dentist. Once I get to Moscow Family Dentistry I am at ease and leave happy. The staff are friendly and I always feel comfortable and calm when I am there.
Oct 14, 2014
The hygienist and dentist were very knowledgeable and the examination was comprehensive. We are new patients (moving into the area), so this was our first visit, hence the need to establish a foundational history of our dental health. I would to suggest two modalities for new patients (one of which was accomplished during the visit): 1. Contact patient insurers to verify existing benefits. 2. Obtain full dental records from the patient's previous dentist so as to determine condition(s), trends and treatments. Overall we were very pleased with the attention that we received.
Sep 19, 2014
it was a great experience.
Sep 15, 2014
The dentist is honest and takes the time to explain everything I need to know about. Also, they are very concerned for my comfort. Highly recommended!
Sep 4, 2014
I've literally never had a bad experience here. Friendly and informative--a wonderful experience without fail. My teeth feel nice and clean too! :)
Aug 30, 2014
I am no longer covered by insurance so I am exploring options that best assist our situation. Your assistance program is as expensive as insurance and therefore of no interest to us. We are looking at other options in the community. my rating of MFD is 5.
Jul 21, 2014
So glad Dr. Bowen returned to his home town to practice.
Jul 7, 2014
I felt my care went beyond my expectation. I left thinking I was armed with information that would help me keep my teeth healthy.
Jun 13, 2014
Great ppl and very friendly.
May 22, 2014
Amy and Nick were so warm and welcoming, and Amy does a stellar cleaning job. Nick got x-rays with an adult tray (usually I have to use the kids' one!), and Amy made sure to let me know about tooth correction options and took the time to explain why I was a good candidate. The front office staff is wonderful, it must be a great place to work, they're always smiling!
May 8, 2014
I was very pleased with all aspects of the services I received. I would be very happy if all medical services were half as good!
May 2, 2014
I arrived 10 min early, but wasn't called in for 30 min. The hygienist was very good and explained a lot of things to me, but I never got to see the dentist. He had left before she was finished with me and said that he would probably call me back to talk about my X-rays. However, I haven't heard back from him. I have usually had a very good experience, but I'm afraid this was not one of them.
Apr 29, 2014
Pleasant experience. What? Going to the dentist can be a pleasant experience? I guess so.
Apr 10, 2014
They make getting a cleaning relatively painless.
Apr 9, 2014
I found my experience at Moscow Family Dentistry was good. I do not like to go to the dentist but I was treated very kind, my questions that I asked were all answered.. I was rather nervous but the Dr. Bowen and his assistant were very pleasant and helped me to relax during the process.
Apr 7, 2014
Good experience and would recommend to others.
Apr 1, 2014
This is an administrative note concerning the survey form itself. I was unable to submit the survey without completing the Rate and Review portion. It is not recommended that you force a respondent to complete any portion of the survey including the rating and review portion section. The important information is contained in questions 1-6. The comments are subjective. A respondent will likely choose not to submit the survey if they are unable to submit it without completing it in its entirety.
Mar 27, 2014
Wait was actually 10 minutes. . .not unreasonable.
Jan 25, 2014
To notch care and customer service!
Dec 18, 2013
My experience with Dr. Bowen and his staff was excellent. I would recommend this dental office to my friends and family.
Nov 28, 2013
You have to find a 'fountain of youth' for Marie! I want her around to take care of my teeth for at least another 30 years!
Nov 22, 2013
Always a pleasure to come in. Great staff which makes it a fun experience!
Nov 14, 2013
No waiting to be seated for my appointment. Checkup was done professionally and thorough. Thanks,
Nov 13, 2013
I really like the digital records and being able to see my x-rays and records in real time.
Oct 31, 2013
I felt like the hygienist had been to sensitivity training, asking me if she could perform her job, every step of the way -- "may I rinse your mouth," "may I put some air on it?" It felt very silly to even answer those questions since that is why I was there. It felt a little like I might sue her if she did something without my permission, which had the opposite effect of why I like your office, which is more of a family setting.
Oct 18, 2013
Very friendly staff and very nice ppl.
Oct 16, 2013
I'd prefer not to be forced to enter a review and have it published online.
Oct 14, 2013
My experience at Moscow Family Dentistry was lovely and I can hardly wait to return
Oct 12, 2013
I used to dislike & even be afraid of a visit to the dentist. However, I still can't say that a visit to the dentist is exactly enjoyable but there is very little pain involved & everyone is always so nice and seems so pleased to see you. I would totally refer anyone to this dental office.
Oct 2, 2013
My biggest disappointment was that in the middle of my cleaning I was asked if I wanted a 3 minute dental exam, not knowing it would cost an extra $45 - I assumed it was part of my cleaning and said yes. But when it came time to pay I realized that I should have said NO! I dont have any health insurance so I pay for every medical/dental cost out of pocket and usually I am very informed about what everything cost. I left feeling a little caught off guard. Please remember that costs need to be quoted up front for everyone, so they do not end up consenting to something they can not afford.
Sep 18, 2013
I had a good experience at Moscow Family Dentistry and left with a clear understanding of my follow-up needs and options.
Sep 17, 2013
Always appreciate Marie's excellent check up and cleaning of teeth. Dr. Bowen is very kind and friendly. Don't enjoy being at the dentist, but felt very comfortable and appreciated efforts made. Everyone I spoke to deserves 5 stars plus!
Sep 15, 2013
Always a pleasant experience. I always feel like they have time to answer questions.
Aug 28, 2013
I always have a positive experience at Moscow Family Dentistry. They are both personable and professional--I will (and have) refer anyone who asks in their direction. Thank you!
Aug 27, 2013
My experience did not turn out quite like I expected but I am doing fine now.
Aug 18, 2013
They are always nice and caring there.
Jul 26, 2013
Yes! I appreciate the care and results of my visit. The entire staff cooperated with positive outcome. I am not necessarily looking forward to my next visit with you, but I certainly appreciate the skill and knowledge you all demonstrate. Thanks, Marguerite Browne.
Jun 24, 2013
Fantastic service. Pleased with instructions on how to handle some issues I am experiencing. Positive attitude of young lady that did my cleaning. And, I was fitted for a sleep guard and walked out with it! Great! Better yet, I think it is working! No more grinding teeth and chipping front teeth, I hope! Continued success to all of you!
Jun 13, 2013
Excellent all the way around
Jun 1, 2013
Fantastic Dental Office, great staff, 5 starts!
May 29, 2013
5 stars - I wish my teeth felt the same every day as they do when Marie finishes cleaning them!
May 9, 2013
My appointment was good and my teeth are clean happy teeth
Apr 26, 2013
I appreciated the information that Holly gave me as she worked, and also the WAY she gave me that info. Thanks!
Apr 7, 2013
Marie is an outstanding dental hygienist. She is thorough and gentle. She is a very pleasant and caring person.
Mar 15, 2013
Excellent people and care given.
Mar 9, 2013
This is a wonderful place to have dental services performed. They are always kind, friendly, and more than competent. I would gladly recommend this office to anybody!
Feb 19, 2013
Absolutely fantastic! Having been through several dentists in different cities, I can honestly say Moscow Family Dentistry sets the bar in terms of service, comfort, dependency and compassion. Everything was explained to me by Dr. Bowen and his amazing staff and at no point in the process did I feel left out of the loop. Dr. Bowen and his staff were exceptionally professional and didn't mind answering and explaining my curiosity questions. My root canal was painless and the post-exam service of calling in my prescription and calling and checking up on me several days later cemented in my mind how great of a practice this is. If you are looking for a dentist in Moscow, do yourself a favor and make an appointment with Dr. Bowen and his staff - you will not regret it.
Feb 19, 2013
My experience with Moscow Family Dentistry was the best that I have ever had. I knew from the start to end what was going on. The information given at each step helped me to be relaxed. I left with the knowledge of what is going on with my teeth and what I need to have done. My experience gave me confidence to make an appointment to continue with Moscow Family Dentistry to have my problems fixed. Thank you for being a Dentistry that cares.
Feb 18, 2013
Ben Bowen is the most congenial and competent dentist I've ever gone to. I'm especially impressed by how quickly he's made time to see me on the couple occasions I had emergencies.
Feb 15, 2013
I am one of those people who do not like going to the dentist. But visiting Moscow Family Dentistry is truly pleasant. They actually got me flossing on a regular basis. Great staff! Definitely recommend them to anyone with dental needs.
Feb 13, 2013
I thought these were rather the easiest dental experiences I've ever had. I almost enjoy going to the dentist… almost!
Jan 30, 2013
My experience with the staff and Dr. Ben Bowen has always been very positive. Friendly office staff, great dental assistants, great dental hygienists and a wonderful pain free Dr. Bowen. I have always been explained exactly what would take place and what the dental recommendations. Great dental office.
Jan 24, 2013
My introduction to Dr. Bowen took place several years ago when my husband arrived home about 10:00 pm with a tooth ache. I made several calls result of which was that Dr. Bowen meet us at the old office in about 10 minutes. He pulled the tooth and we were home in less than an hour. Another time he met us on a Sunday am and he took care of Mike. So, when I decided to change Dentists, I called and am now one of your patients.
Jan 17, 2013
The work of the staff and Dr. was excellent. The office was busy but well worth the wait to receive such professional and competent care. Thank you.
Jan 16, 2013
Walking into this dental clinic I feel like am walking into my own home. It is warm, welcoming and very great environment with great professional care. They are Class A personelle.
Dec 23, 2012
Karen was so knowledgeable, thorough and painless!! I had a very positive experience and I would recommend her to anyone wanting a great cleaning and lots of TLC!!
Dec 12, 2012
Everyone was very friendly. They were very quick to respond to my request for an appointment. Dr. Bowen and his staff were very nice, and I felt that he was very honest about the dental work that needed or didn't need to be done. It was one of the most positive experiences I've had at the dentist's office.
Dec 7, 2012
Marie has been taking outstanding care of my teeth and my husband's for many years now. We depend on her and she NEVER gets to retire! :)
Oct 12, 2012
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I really liked the hygenist who cleaned my teeth, you should keep her long=term as I understand she is currently a fill in.
Oct 7, 2012
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I give Moscow Family Dentistry 5 stars because everyone was friendly, accommodating, and helpful. I actually enjoyed being there, and I hate going to the dentist!
Oct 4, 2012
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I was referred to MFD by another patient. I have been very pleased with the level of service and care I have received as a patient. I am constantly recommending folks to go to Dr. Bowen and the staff (especially Jennifer!). I've been to a few different dentists in the Moscow area over the last 10 years or so, and by far, the best I've had has been MFD. Thank you.
Oct 2, 2012
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I am pleased with your dental team and how I was cared for during my recent visit. Karen explained things very well and her suggestions on how I can improve my dental care were most appreciated.
Sep 28, 2012
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Excellent! Very friendly, helpful, and caring! As long as I live in this area this will be the dentist I go to.
Sep 22, 2012
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This has been the best & easiest dental experience I can remember.
Sep 20, 2012
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I've been going here for my dental needs for the past few years, it's safe to say that I have never had anything besides excellent service!
Sep 20, 2012
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I appreciated Hollie's friendliness and her enthusiasm for her job.
Sep 19, 2012
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I am completely satisfied with my experience at Moscow Family Dentistry. Marie is an outstanding dental technician/hygienist. She is professional, courteous, and very personable.
Sep 14, 2012
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Friendly atmosphere, never have to wait past appointment time, and very quick service. They do their job but get you in and out as quick as possible. Would and have recommended Ben.
Sep 8, 2012
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You fixed a tooth I was'nt sure could be fixed. I was very happy with the results and she was very tender doing the work. Thank Yoy
Aug 27, 2012
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The dental work I had done was an extraction and the dentist did an excellent job. There was no pain even after the anesthetic wore off.
Aug 22, 2012
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I was very happy. I was worked in without an appt. Everyone was very kind. I felt like they cared for me as a patient. This is the first Dentist I have had that was more worried about me than the payment I could make. Thank you all very much :-)
Aug 22, 2012
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Always a positive and pleasant experience.
Aug 19, 2012
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Very pleasant. Thorough review of my dental needs.
Aug 18, 2012
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The "team" concept and approach is obvious and, in my experience, unique. Staff members are extremely friendly and helpful and it's clear customer service is a priority. Special mention to hygenist Karen, dental assistant Morgan, and Misty in the front office ... and Dr. Bowen, who is very user friendly ... for a dentist. :)
Aug 9, 2012
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Always pleasant, and very professional. They do a great job!
Aug 3, 2012
It was a wonderful experience and I will gladly recommend your service to anyone that I know. Through the whole appointment I felt comfortable and well informed; thank you!
Aug 3, 2012
I LOVE the hygienist that I see at this office. She is always very personable and does a great job on the cleaning. I have not had any procedures by the dentist, so I can't comment on that. I would suggest, however, that the office calls patients before their appointment to confirm. That's pretty standard for a medical practice.
Jul 11, 2012
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Holly (or is it Hollie?) is great!
Jul 5, 2012
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The crew at Moscow Family Dentistry is AMAZING! They take the time to make sure that you are taken care of in the best ways possible. Unlike other medical offices (especially dental) where they push you through an assembly line, getting less than three minutes face time with a DDS that doesn't talk to you, MFD makes sure that you are seen and welcomed by the folks whose names represent the practice. If I could rate Dr. Bowen and his associates 6 out of 5 stars, I would. I am proud to have them as a part of my family's healthcare team.
Jun 29, 2012
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Hollie is very kind and very knowledgeable. She gave me some good advice about dental care.
Jun 27, 2012
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Cleanings are usually painful for me, but the hygenist this time was very gentle. She also gave a lot of good advice.
Jun 26, 2012
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Very good, gentle work appreciated and courteous.
Jun 21, 2012
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I felt very welcome and it was a very light happy and enjoyable experience. 5
Jun 16, 2012
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Five star service. Friendly, helpful, explained all my options very well. Thanks!
Jun 7, 2012
Five star service. Friendly, helpful, explained all my options very well. Thanks!
Jun 7, 2012
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I was getting a tooth pulled for the first time and had several questions going on. I called twice and talked with someone in the office and they answered every question I could come up with. And when the day finally came, I was still so nervous. And everyone did an amazing job calming me down and making me feel comfortable. By the end of it, I'd do it again. They explained everything as they went and just really seemed like they genuinely cared. And to top it off, they even called me later that day to check up on me to make sure I was doing ok. I have never had a Dentist or his staff care so much and make me feel so well taken care of. My husband and I will continue to go to him for all our dental needs.
May 23, 2012
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Being new to the area it was like stepping into a team of friends that are there to make sure your experience at the Dentist is the best that it can be.
Apr 19, 2012
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We really enjoyed our experience at the dentist office. The staff is great and everything was explained very well to us. Our teeth were cleaned and we were very satisfied with the whole process at Moscow Family Dentistry. We will be recommend you to others for their dental needs!
Apr 18, 2012
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I have NOT had the best experiences with dentists in this area. I always wait until the last minute 2 go 2 a dentist. Your office, dentist and oral hygenist made me quite comfortable. It was a terrific experience. Thank you all!!!
Apr 4, 2012
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I thought that Moscow Family Dentistry was very good and a lot better than the last dentist I was going to.
Apr 1, 2012
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I absolutely hate going to the dentist, but not here. I explained my fears on my first visit and they were super careful and considerate. I am actually going back...which is big for me!
Mar 30, 2012
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Everything about our experience was outstanding. From the minute we walked in the door until our appointments were completed, we were treated in a friendly and professional manner. Our Dental Hygenist, Hollie, was exceptional. She explained every procedure and made sure my children were comfortable. I would Highly recommend this clinic.
Mar 30, 2012
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Holly was so friendly even while she gave me her lecture on flossing-even kinda sorta made me want to do it! :). She put me at ease and she was incredible!
Mar 29, 2012
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This was my first trip to a dentist here in Moscow and I was pleasantly surprised by the friendly and open atmosphere. The staff is very welcoming and the dental hygienists are very friendly. I appreciated that they explained all their procedures to me ahead of time and discussed my results with me in a professional yet understanding manner. The only complaint I have is that they seem to be a bit over-booked and so when I came back to have a filling done, the dentist walked out after drilling the hole, examined another patient leaving me sitting uncomfortably for 15 minutes, then came back in to finish the job. I do not feel this was very professional treatment, especially since the procedure was supposed to be very quick. Otherwise, the rest of the assistants and hygienists were exceptionally professional.
Mar 29, 2012
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I had a very positive experience at Moscow Family Dentistry and was happy to learn no immediate follow-up work is needed at this time.
Mar 29, 2012
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Dental experiences are fine. As discussed, refinement of front office dental appointment reminders needs to occur. Multiple calls with each calling saying something different in spite of already having an established appointment makes one wonder if "they know what they are doing." Provided services of any kind involve everyone; from answering the phone, dental appointment reminders, financial consultations and the actual hygiene and dentistry itself. Attention to detail, courtesy and follow through are essential for any successful business. By the way, Marie is one of the best hygienists ever!
Mar 28, 2012
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Clean, very friendly people. Nice facility. Great techno updates!!!
Mar 22, 2012
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Holly and Dr Bowen are wonderful!
Mar 18, 2012
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Best tools ,excellent service, I will bring all my friends and family next time,job well d
Mar 18, 2012
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I am certainly not the best patient due to past dental experience. The staff did a wonderful job while dealing with my situation, they were very patient with me and offered to perform the services another day. I would definitely recommend your services to anyone that is looking for new dentistry practice.
Mar 16, 2012
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I like it when doctors explain what they are looking for and why. These guys do just that and make me feel involved in my health care. They are also very friendly and remember facts about me even 6 months later. Its nice that they take notes.
Mar 15, 2012
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I have had one of the greatest experiences with you folks. My dental hyg. Jennifer Schumaker has been wonderful! She is informative and very supportive to help get my oral health back on track. I couldn't ask for anyone better! Can I request her for every visit? Dr. Bowen has also been extremely informative regarding my ortho questions and program. I've recommended you to everyone I know, and will continue to do so. You have a wonderful team, and I am very happy to have been referred your way. You've been great!
Mar 15, 2012
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They know what they are doing.
Mar 15, 2012
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The experience is great, but over the past year you have begun to push more expensive services which you had not done when you were at your own practice. An example is crowns, when I do not have any teeth that are bothering me.
Mar 12, 2012
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Efficient and informative. Great location and friendly staff who seem to be well informed in their practice.
Mar 11, 2012
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It was great working with Dr. Bowen! He was very cheerful, approachable and explained my situation very thoroughly. I would definitely come back!
Mar 11, 2012
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I haven't been to the dentist for about 15 years because I had an awful experience as a teenager where I felt belittled by the staff for having dental problems. I was loath to go again, but my teeth were hurting bad enough that I had to. Even though I have far from perfect teeth, the staff was very friendly and I felt well taken care of, and now wish I'd gone in even sooner.
Mar 9, 2012
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Front desk was exceptionally helpful assisting me with our insurance benefits.
Mar 9, 2012
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A GOOD EXPERIENCE AT MOSCOW FAMILY DENTISTRY
Mar 8, 2012
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Great family dentist with plenty of time available to get questions answered, or chat.
Mar 8, 2012
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I feel so lucky to have found Dr Ben Bowen I am very nervous when it comes to my teeth . Dr Ben makes it very easy for me to go to the dentist. I had to have a tooth pulled the same day that I called with a severe tooth ache. He takes a nervous person and makes them feel very calm and that everything is going to be ok!
Mar 8, 2012
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It had been a while since my last dental exam, so I was really nervous about how it was going to go. Dr. Bowen and his staff were incredibly friendly, happy, and made sure that I was comfortable at all times. It was very comforting to know that they care about every patient that walks through their door. I will definitely be coming back, and will refer every single one of my friends in the direction of Dr. Bowen and his amazing staff! It is certainly the right direction!
Mar 8, 2012
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Fun to see old friends and get my teeth cleaned too.
Mar 7, 2012
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Just had a teeth cleaning and exam, but both were done very well and I came out very satisfied. Really enjoyed Marie's excellent work on my teeth.
Mar 7, 2012
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Was over all a good experience. I would tell other to go there, but be sure to ask questions if they feel unsure about things going on.
Mar 7, 2012
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Moscow Family Dentistry has been my dentist for many years. I am very satisfied with the care they have given me. If you want a good family dentistry I recommend them. There has been times that I needed more extensive work done than they felt comfortable with and they made sure to send me to a Dr. that could do it. Again, I would certainly recommend Moscow Family Dentisty.
Mar 7, 2012
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I had a very unfriendly women hygienist could have been a doctor, she didn't introduce herself. I was given a rate for the quick 20minutute procedure when before we began then once it was over, during the check out I was quoted differently and needed to pay the full amount. All they could offer for their screw up was a 5% discount if I payed up front. I work in a school here in Moscow, people ask me all the time for referrals as they are new to the area, after this visit I would think twice about referring anyone to this dental office.
Mar 7, 2012
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I have now been treated by all three dentists and found each to be caring and concerned about my welfare. I am pleased to have great and reliable dental care.
Mar 7, 2012
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I really appreciated that they took time to explain to me what was happening in regards to my dental health. At past dental practices I was only told what they were going to do, but not why it was happening, or how they came to that decision. I felt that it was great that they made me feel comfortable and aware.
Mar 7, 2012
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information about future needs
Mar 7, 2012
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I had a visit with Dr. Bowen on February 28th and was very pleased with the dental hygienist as she was very informative and knowledgeable. Dr. Bowen seemed thorough and was personable. February 29th I came in for x-rays and had to wait to be seen and needed to ask for the thyroid collar to reduce the risk of thyroid cancer. This should have been provided without having to ask to protect me as the patient. I had to wait over a half hour to have my x-rays read by Dr. Patty Bowen to inform me if I had any cavities. She seemed rushed, pushy and tried to sell me on procedures that were unnecessary. Communication on payment was undocumented and I received a phone call to address payment options that had already been discussed at length. On a positive note, the chocolate flavored toothpaste was EPIC!
Mar 7, 2012
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