Reviews

I been visiting mission Greek optometry for last 12 year to see dr Scott every year I feel very complete comfortable he takes his time to check my eyes we talk even our personal life he is my body we build good friends ship last visit he recommended a eye drup it’s Helb me lots and he have friendly staff luck and good life 5 big stars

Nov 23, 2020

Your office is always so accommodating, which I appreciate. 🤗 Thanks for the friendly & welcoming gestures from all of you! 😊 Looking forward to my new glasses. Stay well during this difficult time! 🙏 Donna

Nov 15, 2020

I am always treated to a first-class appointment by both the gals present and Dr Scott.

Sep 26, 2020

Easy to talk to all the staff. Answers all my questions. Thanks

Sep 2, 2020

Professional, courteous and very pleasant. Question #9, haven't had an urgent situation; however, based on other factors would say "excellent".

Aug 27, 2020

Professional care and service. Thorough exam including imaging. All questions and concerns answered and explained.

Jul 16, 2020

Pleasant experience! XXXXXXXXX

Jul 10, 2020

Excellent experience Dr Scott has looked after me for a very long time

May 23, 2020

All staff very helpful. Dr. Percival very down to earth and explains vision care options. Myself and my bride have been patients for about ten years and would not go anywhere else.

Nov 27, 2019

Very prompt service and friendly and helpful staff

Feb 13, 2019

Excellent friendly competent service

Feb 6, 2019

Competent Doctor. Attentive Staff. What more do you want?

Dec 19, 2018

Very friendly and expert staff.

Oct 8, 2018

Always a pleasure visiting. Many thanks.

Aug 16, 2018

reminders / staff are al excellent and helpfu

Aug 13, 2018

I was able to make an appointment and see the Optometrist the same week and the service was exceptional. Scott was great and took time to explain my eye health in detail. There was a great selection of glasses and sunglasses to choose from at this location. The receptionists were excellent in helping me choose glasses and I would recommend this as a great and practical place for glasses and accessories.

Aug 8, 2018

Very friendly staff, was so happy I could get in so quickly. My family and I will definitely be coming back for routine check ups. Thank you Mission Creek Optometry!

Jul 26, 2018

Happy with all aspects of my appointment.

Jul 20, 2018

Very satisfied with the service I have been getting for the last few years

Apr 23, 2018

Your always so kind and helpful when I come in.

Apr 3, 2018

Excellent people and service - I wouldn't go anywhere else!

Mar 21, 2018

Great friendly service. Shows us everything about our eyes, the eye sight decline over the years and the possibilities about what to do about it.

Mar 1, 2018

Thanks so much to Dr. Percival he's awesome!!

Feb 24, 2018

The office environment was clean the staff were friendly and the service was quick. My issue with my experience has to do with the billing mainly. I asked my optometrist Eileen about a trial pair of contact lenses as my friend who referred me told me they would give one month of contacts to try. Aileen agreed and went on to explain the process that I would be going through I later found out that the process she was referring to was a $50 lens fitting service. Add not no point did Aileen mention the $50 charge she simply listed the things that she would do including showing me how to put them in explaining the the solution and providing a pair of lenses. I had worn lenses many years ago so the process of putting them in only took a couple of minutes. Eileen then showed me some cleaning products however I felt that the length of time spent on how to clean was very little and honestly quite unin formative. Furthermore when paying my bill I was not provided an itemized receipt which included the $50 lens fitting fee apparently only the receipt that is sent to my benefits provider Manulife has the full amount of charges. In other words I was charged $80 for something that I thought I would only be charged $30. After one day of wearing them I went to put them in my eyes the next day and there was a hair attached to one of the lenses which I tried to take off. In the process of doing so my lens ripped having not worn prescription lenses before I was unaware as to how fragile or the best practices for cleaning both pieces of information I assume would be included in a $50 lens fitting service. So now I am without any and lead and overcharged. I understand that Eileen is probably not and experienced optometrist however I find not being told the $50 charge before agreeing to the service is somewhat underhanded. At this point unless something is done to rectify my experience I will not be recommending this office to anyone.

Feb 5, 2018

My daughters and I always like to come into your establishment. :) Nikki has been very helpful in so many ways and is much appreciated. Of course I always like to catch up with Scott about the kids and love to see Veronica if she happens to be in. We have always got good service and are kept well informed about our eye care. Thanks so much.

Feb 1, 2018

Excellent and kind service. Have taken my interests and given me useful advices that I couldn't think to ask.Renee

Jan 31, 2018

Dr. Daniel Walker is old enough to have the necessary experience, but young enough to be up on all of the latest technologies and information. I found the whole experience incredibly welcoming and professional. I have used another clinic in the past, but I was not overly comfortable or completely confident, which was the reason to try Mission Creek. I am very glad I did! I will not be going anywhere else!

Jan 24, 2018

Dr. Scot has always been very interesting to see each year as it seems like old friends getting together, and I also get my eye health check up too! As a retired professional, I appreciate that his practice includes a training module for soon to graduate students and he encourages them by letting them complete the exam and then reviews the findings and adds commentary on diagnosis and possible concerns to look for. The passing of the torch is a component of responsibility every practitioner is not willing to give in this highly competitive and rewards oriented society we live in, congratulations for going that extra mile.

Jan 22, 2018

We all love coming here. The front staff are very friendly and take the time to get to know us too. Dr Scott makes eye exams quick and yet informative.

Jan 8, 2018

I found that during my recent visit I was treated by very professional and knowledgeable personnel.

Dec 25, 2017

Easy to make appointment. Friendly staff, great optomitrist. (Dr. Scott).

Dec 20, 2017

Excellent people and service. Modern and extremely well equipped practice. Very highly recommended.

Dec 15, 2017

Great staff who listen and really seem to care.

Dec 4, 2017

We’ve been going here for several years and happy to continue to do so

Dec 2, 2017

Great location, professional atmosphere

Nov 20, 2017

Excellent service! Super good with my 6 year old

Nov 16, 2017

Very friendly, helpful staff

Nov 13, 2017

Very professional environment and courteous staff. Both doctors are very knowledgeable in their field and provide thorough explanations. Very pleased with my choice of optometry clinics.

Oct 30, 2017

Would recommend Mission Creek Optometry for thorough, thoughtful and personable approach to eye care - with up to date equipment. Have confidence in optmetrists’ decisions and advice. Never feel rushed or ‘upsold’ on lenses or other products. Staff are knowledgeable, helpful and fun.

Oct 26, 2017