Mission Creek Optometry

Kelowna Optometrist

Star Star Star Star Star 39 Reviews

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Reviews

StarStarStarStarStar I been visiting mission Greek optometry for las... —    (Patient since 2017)

I been visiting mission Greek optometry for last 12 year to see dr Scott every year I feel very complete comfortable he takes his time to check my eyes we talk even our personal life he is my body we build good friends ship last visit he recommended a eye drup it’s Helb me lots and he have friendly staff luck and good life 5 big stars


StarStarStarStarStar Your office is always so accommodating, which I... —    (Patient since 2019)

Your office is always so accommodating, which I appreciate. 🤗 Thanks for the friendly & welcoming gestures from all of you! 😊 Looking forward to my new glasses. Stay well during this difficult time! 🙏 Donna


StarStarStarStarStar A Review that you deserve from Father Ron Barnes —    (Patient since 2015)

I am always treated to a first-class appointment by both the gals present and Dr Scott.


StarStarStarStarNo Star Easy to talk to all the staff. Answers all my q... —    (Patient since 2019)

Easy to talk to all the staff. Answers all my questions. Thanks


StarStarStarStarStar Professional, courteous and very pleasant. Ques... —    (Patient since 2016)

Professional, courteous and very pleasant. Question #9, haven't had an urgent situation; however, based on other factors would say "excellent".


StarStarStarStarStar Professional care and service. Thorough exam ... —    (Patient since 2017)

Professional care and service. Thorough exam including imaging. All questions and concerns answered and explained.


StarStarStarStarNo Star Pleasant experience! XXXXXXXXX —    (Patient since 2016)

Pleasant experience! XXXXXXXXX


StarStarStarStarStar Appointment  —    (Patient since 2017)

Excellent experience Dr Scott has looked after me for a very long time


StarStarStarStarStar Great Eye Care —    (Patient since 2015)

All staff very helpful. Dr. Percival very down to earth and explains vision care options. Myself and my bride have been patients for about ten years and would not go anywhere else.


StarStarStarStarStar Very prompt service and friendly and helpful st... —    (Patient since 2017)

Very prompt service and friendly and helpful staff


StarStarStarStarStar Excellent friendly competent service —    (Patient since 2015)

Excellent friendly competent service


StarStarStarStarStar Competent Doctor. Attentive Staff. What more ... —    (Patient since 2015)

Competent Doctor. Attentive Staff. What more do you want?


StarStarStarStarStar Great Optomitrist & Service  —    (Patient since 2018)

Very friendly and expert staff.


StarStarStarStarStar Always a pleasure visiting. Many thanks. —    (Patient since 2017)

Always a pleasure visiting. Many thanks.


StarStarStarStarStar reminders / staff are al excellent and helpful —    (Patient since 2016)

reminders / staff are al excellent and helpfu


StarStarStarStarStar Awesome experience —    (Patient since 2018)

I was able to make an appointment and see the Optometrist the same week and the service was exceptional. Scott was great and took time to explain my eye health in detail. There was a great selection of glasses and sunglasses to choose from at this location. The receptionists were excellent in helping me choose glasses and I would recommend this as a great and practical place for glasses and accessories.


StarStarStarStarStar Very friendly staff, was so happy I could get i... —    (Patient since 2018)

Very friendly staff, was so happy I could get in so quickly. My family and I will definitely be coming back for routine check ups. Thank you Mission Creek Optometry!


StarStarStarStarStar Happy with all aspects of my appointment. —    (Patient since 2016)

Happy with all aspects of my appointment.


StarStarStarStarStar  —    (Patient since 2016)

Very satisfied with the service I have been getting for the last few years


StarStarStarStarStar Your always so kind and helpful when I come in.... —    (Patient since 2019)

Your always so kind and helpful when I come in.


StarStarStarStarStar Excellent people and service - I wouldn't go an... —    (Patient since 2016)

Excellent people and service - I wouldn't go anywhere else!


StarStarStarStarStar Great service! a 10 out of 10 —    (Patient since 2018)

Great friendly service. Shows us everything about our eyes, the eye sight decline over the years and the possibilities about what to do about it.


StarStarStarStarStar Thanks so much to Dr. Percival he's awesome!! —    (Patient since 2016)

Thanks so much to Dr. Percival he's awesome!!


StarStarStarNo StarNo Star The office environment was clean the staff were... —    (Patient since 2018)

The office environment was clean the staff were friendly and the service was quick. My issue with my experience has to do with the billing mainly. I asked my optometrist Eileen about a trial pair of contact lenses as my friend who referred me told me they would give one month of contacts to try. Aileen agreed and went on to explain the process that I would be going through I later found out that the process she was referring to was a $50 lens fitting service. Add not no point did Aileen mention the $50 charge she simply listed the things that she would do including showing me how to put them in explaining the the solution and providing a pair of lenses. I had worn lenses many years ago so the process of putting them in only took a couple of minutes. Eileen then showed me some cleaning products however I felt that the length of time spent on how to clean was very little and honestly quite unin formative. Furthermore when paying my bill I was not provided an itemized receipt which included the $50 lens fitting fee apparently only the receipt that is sent to my benefits provider Manulife has the full amount of charges. In other words I was charged $80 for something that I thought I would only be charged $30. After one day of wearing them I went to put them in my eyes the next day and there was a hair attached to one of the lenses which I tried to take off. In the process of doing so my lens ripped having not worn prescription lenses before I was unaware as to how fragile or the best practices for cleaning both pieces of information I assume would be included in a $50 lens fitting service. So now I am without any and lead and overcharged. I understand that Eileen is probably not and experienced optometrist however I find not being told the $50 charge before agreeing to the service is somewhat underhanded. At this point unless something is done to rectify my experience I will not be recommending this office to anyone.


StarStarStarStarStar My daughters and I always like to come into you... —    (Patient since 2016)

My daughters and I always like to come into your establishment. :) Nikki has been very helpful in so many ways and is much appreciated. Of course I always like to catch up with Scott about the kids and love to see Veronica if she happens to be in. We have always got good service and are kept well informed about our eye care. Thanks so much.


StarStarStarStarStar Excellent and kind service. Have taken my inte... —    (Patient since 2016)

Excellent and kind service. Have taken my interests and given me useful advices that I couldn't think to ask.Renee


StarStarStarStarStar Dr. Daniel Walker is old enough to have the nec... —    (Patient since 0001)

Dr. Daniel Walker is old enough to have the necessary experience, but young enough to be up on all of the latest technologies and information. I found the whole experience incredibly welcoming and professional. I have used another clinic in the past, but I was not overly comfortable or completely confident, which was the reason to try Mission Creek. I am very glad I did! I will not be going anywhere else!


StarStarStarStarStar Dr. Scot has always been very interesting to se... —    (Patient since 2017)

Dr. Scot has always been very interesting to see each year as it seems like old friends getting together, and I also get my eye health check up too! As a retired professional, I appreciate that his practice includes a training module for soon to graduate students and he encourages them by letting them complete the exam and then reviews the findings and adds commentary on diagnosis and possible concerns to look for. The passing of the torch is a component of responsibility every practitioner is not willing to give in this highly competitive and rewards oriented society we live in, congratulations for going that extra mile.


StarStarStarStarStar We all love coming here.  —    (Patient since 2016)

We all love coming here. The front staff are very friendly and take the time to get to know us too. Dr Scott makes eye exams quick and yet informative.


StarStarStarStarStar  —    (Patient since 2016)

I found that during my recent visit I was treated by very professional and knowledgeable personnel.


StarStarStarStarStar Easy to make appointment. Friendly staff, grea... —    (Patient since 2015)

Easy to make appointment. Friendly staff, great optomitrist. (Dr. Scott).


StarStarStarStarStar Very Highly Recommended —    (Patient since 2016)

Excellent people and service. Modern and extremely well equipped practice. Very highly recommended.


StarStarStarStarStar Great staff who listen and really seem to care.... —    (Patient since 2015)

Great staff who listen and really seem to care.


StarStarStarStarStar We’ve been going here for several years and hap... —    (Patient since 2016)

We’ve been going here for several years and happy to continue to do so


StarStarStarStarStar Great location, professional atmosphere —    (Patient since 2017)

Great location, professional atmosphere


StarStarStarStarStar Excellent service! Super good with my 6 year o... —    (Patient since 2017)

Excellent service! Super good with my 6 year old


StarStarStarStarStar Very friendly, helpful staff —    (Patient since 2017)

Very friendly, helpful staff


StarStarStarStarStar  —    (Patient since 2017)

Very professional environment and courteous staff. Both doctors are very knowledgeable in their field and provide thorough explanations. Very pleased with my choice of optometry clinics.


StarStarStarStarStar Would recommend Mission Creek Optometry  —    (Patient since 2017)

Would recommend Mission Creek Optometry for thorough, thoughtful and personable approach to eye care - with up to date equipment. Have confidence in optmetrists’ decisions and advice. Never feel rushed or ‘upsold’ on lenses or other products. Staff are knowledgeable, helpful and fun.