Mission Creek Optometry

Kelowna Optometrist

Star Star Star Star Star 70 Reviews

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Reviews

StarStarStarStarStar  —    (Patient since 2020)

DR.Scott and his staff are very friendly and thorough.


StarStarStarStarStar professional service  —    (Patient since 2021)

Always treat their clients in a professional manner. Great place to go!


StarStarStarStarStar  —    (Patient since 2018)

I wasn’t upset at the time that a rookie did my exam until the prescription he gave me was incorrect. A return visit was required to correct this and a new pair of glasses at the expense of the proprietor was required.


StarStarStarStarStar Great caring staff. Takes time to explain all t... —    (Patient since 2016)

Great caring staff. Takes time to explain all test results. Concentrates on getting the best script.


StarStarStarStarStar Great place to have your eye exam  —    (Patient since 2017)

Very professional. Very clean and well organized. Great place to have your eyes exam or order your new glasses. Cheers Greg


StarStarStarStarStar Clean & bright office. Welcoming staff. Courte... —    (Patient since 2016)

Clean & bright office. Welcoming staff. Courteous & knowledgeable doctor


StarStarStarStarStar Excellent personalized and professional. Will c... —    (Patient since 2021)

Excellent personalized and professional. Will continue to use their services. They definitely stand out!


StarStarStarStarStar Great service, extraordinary staff. Very profes... —    (Patient since 2017)

Great service, extraordinary staff. Very professional.


StarStarStarStarStar Close to perfect as you can get. Friendly , fas... —    (Patient since 2019)

Close to perfect as you can get. Friendly , fast servoce


StarStarStarStarStar Excellent service from Dr. Scott Percival.  —    (Patient since 2016)

Excellent service from Dr. Scott Percival. Excellent help in choosing glasses from the assistants there. I was happy with the service and the goodwill.


StarStarStarStarStar Very friendly place, it will cheer you up.dr. ... —    (Patient since 2016)

Very friendly place, it will cheer you up. dr. Percival is very proffesional and also quite entertaining! 😃


StarStarStarStarStar ... —    (Patient since 2017)

I’m always greeted with a smile and they ALWAYS call me by my name 😀


StarStarStarStarStar I was having some visual disturbances and phone... —    (Patient since 2016)

I was having some visual disturbances and phoned to see if I could be checked out by the optometrist and arrangements were made for me to be seen that day… The staff is very friendly and accommodating… I felt reassured after I left


StarStarStarStarStar Just completed my annual eye exam with Dr Scott... —    (Patient since 2019)

Just completed my annual eye exam with Dr Scott and his great team at Mission Creek Optometry and experienced another satisfying professional and personable appointment.


StarStarStarStarStar  —    (Patient since 2016)

Always comfortable going to this office. The staff is very friendly and knowledgeable. Recomend it highly.


StarStarStarStarStar  —    (Patient since 2017)

The office staff is always friendly and helpful with tests, setting up appointments etc. Dr. Percival takes his time to make sure each visit is complete and I understand what is going on with my eyesight. Appreciate the way my appointments are conducted.


StarStarStarStarStar Best as stated by my wife, "I wish we could get... —    (Patient since 2016)

Best as stated by my wife, "I wish we could get a medical doctor who cares that much and is that good" as said on the way home after appointment!


StarStarStarStarStar  —    (Patient since 2016)

The staff is very friendly and helpful.


StarStarStarStarStar They take the time to do it right  —    (Patient since 2016)

This optometry office provides excellent care. Friendly knowledgeable staff and an optometrist who takes the time to carefully answer questions and explain diagnoses in detail.


StarStarStarStarStar The optometrist was very nice. I like coming he... —    (Patient since 2017)

The optometrist was very nice. I like coming here as the staff are friendly and we enjoy talking to Scott. His partner served us and he was also very good.


StarStarStarStarStar Great service for many years has kept me coming... —    (Patient since 2017)

Great service for many years has kept me coming back. The personal treatment by experienced staff, Practicum Students and by Dr. Scott always gives me confidence that the care is complete and fully explained. Doug


StarStarStarStarStar friendly & competent staff & doctor! —    (Patient since 2017)

friendly & competent staff & doctor!


StarStarStarStarStar Very relaxed and comfortable office —    (Patient since 2017)

Very relaxed and comfortable office


StarStarStarStarStar Dr. Scott Percival was a pleasure. He was empat... —    (Patient since 2021)

Dr. Scott Percival was a pleasure. He was empathetic towards my concerns, took the time to go through everything in detail with me, and was able to clearly explain what was happening to me in a way I could understand as well as fully letting me explain what my concerns were. He seemed to really care and for me that is huge.


StarStarStarStarStar Very friendly and efficient team. Excellent ca... —    (Patient since 2017)

Very friendly and efficient team. Excellent care and attention to the specific needs of my eyes.


StarStarStarStarStar Dr. Percival and his staff are always professio... —    (Patient since 2016)

Dr. Percival and his staff are always professional, courteous and helpful. It is a pleasure to go there.


StarStarStarStarStar All of you are so accommodating and patient wit... —    (Patient since 2019)

All of you are so accommodating and patient with me. Sorry for. Being such a pain! 🤨 Thank you! See you soon. 🤗


StarStarStarStarStar Great professional service —    (Patient since 2016)

Great professional service


StarStarStarStarStar The best place! Very welcoming and comfortable.... —    (Patient since 2019)

The best place! Very welcoming and comfortable.


StarStarStarStarStar  —    (Patient since 2018)

I have been a client of this office for a number of years.I appreciate the professionalism practiced by Dr. Percival and his office staff. I have great confidence that they are working on my behalf to provide me with the optimal product for my needs.


StarStarStarStarStar Very professional with a personal touch —    (Patient since 2016)

Very professional with a personal touch


StarStarStarStarStar I been visiting mission Greek optometry for las... —    (Patient since 2017)

I been visiting mission Greek optometry for last 12 year to see dr Scott every year I feel very complete comfortable he takes his time to check my eyes we talk even our personal life he is my body we build good friends ship last visit he recommended a eye drup it’s Helb me lots and he have friendly staff luck and good life 5 big stars


StarStarStarStarStar Your office is always so accommodating, which I... —    (Patient since 2019)

Your office is always so accommodating, which I appreciate. 🤗 Thanks for the friendly & welcoming gestures from all of you! 😊 Looking forward to my new glasses. Stay well during this difficult time! 🙏 Donna


StarStarStarStarStar A Review that you deserve from Father Ron Barnes —    (Patient since 2016)

I am always treated to a first-class appointment by both the gals present and Dr Scott.


StarStarStarStarNo Star Easy to talk to all the staff. Answers all my q... —    (Patient since 2019)

Easy to talk to all the staff. Answers all my questions. Thanks


StarStarStarStarStar Professional, courteous and very pleasant. Ques... —    (Patient since 2016)

Professional, courteous and very pleasant. Question #9, haven't had an urgent situation; however, based on other factors would say "excellent".


StarStarStarStarStar Professional care and service. Thorough exam ... —    (Patient since 2017)

Professional care and service. Thorough exam including imaging. All questions and concerns answered and explained.


StarStarStarStarNo Star Pleasant experience! XXXXXXXXX —    (Patient since 2016)

Pleasant experience! XXXXXXXXX


StarStarStarStarStar Appointment  —    (Patient since 2017)

Excellent experience Dr Scott has looked after me for a very long time


StarStarStarStarStar Great Eye Care —    (Patient since 2016)

All staff very helpful. Dr. Percival very down to earth and explains vision care options. Myself and my bride have been patients for about ten years and would not go anywhere else.


StarStarStarStarStar Very prompt service and friendly and helpful st... —    (Patient since 2017)

Very prompt service and friendly and helpful staff


StarStarStarStarStar Excellent friendly competent service —    (Patient since 2016)

Excellent friendly competent service


StarStarStarStarStar Competent Doctor. Attentive Staff. What more ... —    (Patient since 2016)

Competent Doctor. Attentive Staff. What more do you want?


StarStarStarStarStar Great Optomitrist & Service  —    (Patient since 2018)

Very friendly and expert staff.


StarStarStarStarStar Always a pleasure visiting. Many thanks. —    (Patient since 2017)

Always a pleasure visiting. Many thanks.


StarStarStarStarStar reminders / staff are al excellent and helpful —    (Patient since 2016)

reminders / staff are al excellent and helpfu


StarStarStarStarStar Awesome experience —    (Patient since 2018)

I was able to make an appointment and see the Optometrist the same week and the service was exceptional. Scott was great and took time to explain my eye health in detail. There was a great selection of glasses and sunglasses to choose from at this location. The receptionists were excellent in helping me choose glasses and I would recommend this as a great and practical place for glasses and accessories.


StarStarStarStarStar Very friendly staff, was so happy I could get i... —    (Patient since 2018)

Very friendly staff, was so happy I could get in so quickly. My family and I will definitely be coming back for routine check ups. Thank you Mission Creek Optometry!


StarStarStarStarStar Happy with all aspects of my appointment. —    (Patient since 2016)

Happy with all aspects of my appointment.


StarStarStarStarStar  —    (Patient since 2016)

Very satisfied with the service I have been getting for the last few years


StarStarStarStarStar Your always so kind and helpful when I come in.... —    (Patient since 2019)

Your always so kind and helpful when I come in.


StarStarStarStarStar Excellent people and service - I wouldn't go an... —    (Patient since 2016)

Excellent people and service - I wouldn't go anywhere else!


StarStarStarStarStar Great service! a 10 out of 10 —    (Patient since 2018)

Great friendly service. Shows us everything about our eyes, the eye sight decline over the years and the possibilities about what to do about it.


StarStarStarStarStar Thanks so much to Dr. Percival he's awesome!! —    (Patient since 2016)

Thanks so much to Dr. Percival he's awesome!!


StarStarStarNo StarNo Star The office environment was clean the staff were... —    (Patient since 2018)

The office environment was clean the staff were friendly and the service was quick. My issue with my experience has to do with the billing mainly. I asked my optometrist Eileen about a trial pair of contact lenses as my friend who referred me told me they would give one month of contacts to try. Aileen agreed and went on to explain the process that I would be going through I later found out that the process she was referring to was a $50 lens fitting service. Add not no point did Aileen mention the $50 charge she simply listed the things that she would do including showing me how to put them in explaining the the solution and providing a pair of lenses. I had worn lenses many years ago so the process of putting them in only took a couple of minutes. Eileen then showed me some cleaning products however I felt that the length of time spent on how to clean was very little and honestly quite unin formative. Furthermore when paying my bill I was not provided an itemized receipt which included the $50 lens fitting fee apparently only the receipt that is sent to my benefits provider Manulife has the full amount of charges. In other words I was charged $80 for something that I thought I would only be charged $30. After one day of wearing them I went to put them in my eyes the next day and there was a hair attached to one of the lenses which I tried to take off. In the process of doing so my lens ripped having not worn prescription lenses before I was unaware as to how fragile or the best practices for cleaning both pieces of information I assume would be included in a $50 lens fitting service. So now I am without any and lead and overcharged. I understand that Eileen is probably not and experienced optometrist however I find not being told the $50 charge before agreeing to the service is somewhat underhanded. At this point unless something is done to rectify my experience I will not be recommending this office to anyone.


StarStarStarStarStar My daughters and I always like to come into you... —    (Patient since 2017)

My daughters and I always like to come into your establishment. :) Nikki has been very helpful in so many ways and is much appreciated. Of course I always like to catch up with Scott about the kids and love to see Veronica if she happens to be in. We have always got good service and are kept well informed about our eye care. Thanks so much.


StarStarStarStarStar Excellent and kind service. Have taken my inte... —    (Patient since 2018)

Excellent and kind service. Have taken my interests and given me useful advices that I couldn't think to ask.Renee


StarStarStarStarStar Dr. Daniel Walker is old enough to have the nec... —    (Patient since 0001)

Dr. Daniel Walker is old enough to have the necessary experience, but young enough to be up on all of the latest technologies and information. I found the whole experience incredibly welcoming and professional. I have used another clinic in the past, but I was not overly comfortable or completely confident, which was the reason to try Mission Creek. I am very glad I did! I will not be going anywhere else!


StarStarStarStarStar Dr. Scot has always been very interesting to se... —    (Patient since 2017)

Dr. Scot has always been very interesting to see each year as it seems like old friends getting together, and I also get my eye health check up too! As a retired professional, I appreciate that his practice includes a training module for soon to graduate students and he encourages them by letting them complete the exam and then reviews the findings and adds commentary on diagnosis and possible concerns to look for. The passing of the torch is a component of responsibility every practitioner is not willing to give in this highly competitive and rewards oriented society we live in, congratulations for going that extra mile.


StarStarStarStarStar We all love coming here.  —    (Patient since 2017)

We all love coming here. The front staff are very friendly and take the time to get to know us too. Dr Scott makes eye exams quick and yet informative.


StarStarStarStarStar  —    (Patient since 2016)

I found that during my recent visit I was treated by very professional and knowledgeable personnel.


StarStarStarStarStar Easy to make appointment. Friendly staff, grea... —    (Patient since 2016)

Easy to make appointment. Friendly staff, great optomitrist. (Dr. Scott).


StarStarStarStarStar Very Highly Recommended —    (Patient since 2016)

Excellent people and service. Modern and extremely well equipped practice. Very highly recommended.


StarStarStarStarStar Great staff who listen and really seem to care.... —    (Patient since 2016)

Great staff who listen and really seem to care.


StarStarStarStarStar We’ve been going here for several years and hap... —    (Patient since 2016)

We’ve been going here for several years and happy to continue to do so


StarStarStarStarStar Great location, professional atmosphere —    (Patient since 2017)

Great location, professional atmosphere


StarStarStarStarStar Excellent service! Super good with my 6 year o... —    (Patient since 2017)

Excellent service! Super good with my 6 year old


StarStarStarStarStar Very friendly, helpful staff —    (Patient since 2017)

Very friendly, helpful staff


StarStarStarStarStar  —    (Patient since 2017)

Very professional environment and courteous staff. Both doctors are very knowledgeable in their field and provide thorough explanations. Very pleased with my choice of optometry clinics.


StarStarStarStarStar Would recommend Mission Creek Optometry  —    (Patient since 2017)

Would recommend Mission Creek Optometry for thorough, thoughtful and personable approach to eye care - with up to date equipment. Have confidence in optmetrists’ decisions and advice. Never feel rushed or ‘upsold’ on lenses or other products. Staff are knowledgeable, helpful and fun.