Milauskas Eye Institute - Reviews

The Lasik and Cataract Experts

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Reviews

StarStarStarStarStar I can't say enough good things about my surgeon... —    (Patient since Wed Nov 03 00:00:00 MDT 2021)

I can't say enough good things about my surgeon, Dr. Donovan. I now have better eyesight than I have had in my lifetime. Dr. Donovan was so kind and reassuring. He took plenty of time with me, so I was comfortable with each step leading to surgery and thereafter. The staff at the office, in every capacity, was professional and helpful. I am exceedingly grateful that I chose their organization to improve my quality of life via much improved vision.


StarStarStarStarStar  —    (Patient since Tue Oct 24 00:00:00 MDT 2023)

Dr. Bart Ketover is the best, he is full of heart and smarts, and he makes me feel safe with his knowledge and kindness. The office staff is incredibly warm and helpful, I cannot recommend Dr. Ketover and his office higher!


StarStarStarStarStar Dr. Ketover and staff were great. —    (Patient since Mon May 02 00:00:00 MDT 2022)

Dr. Ketover and staff were great.


StarStarStarStarStar This is how a Doctors office is supposed to be ... —    (Patient since Mon Apr 25 00:00:00 MDT 2022)

This is how a Doctors office is supposed to be run. Everything on time, helpful, and get to the issue. Starting with front desk, nurses, Dr. outcome was reached and scheduled.


StarStarStarStarStar Dr. Ketover and his staff at Milauskas provide ... —    (Patient since Tue Sep 20 00:00:00 MDT 2022)

Dr. Ketover and his staff at Milauskas provide pleasant efficient and excellent care. Crystal, his assistant was especially nice and professional. As a retired ophthalmologist I am in a unique position to evaluate another eye office and I can recommend them without hesitation.


StarStarStarStarNo Star I did refer a friend already. Everything was go... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I did refer a friend already. Everything was good except that I had to wait 2 hours to be seen by the doctor. They need to takes less appointments or have more doctors working.


StarStarStarStarStar Dr T and staff were exce —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

Dr T and staff were excellent


StarStarStarStarStar Very helpful staff from the moment you walk in.... —    (Patient since Wed Dec 07 00:00:00 MST 2022)

Very helpful staff from the moment you walk in. Each time i went for my appointment my wait time was minimal.


StarStarStarStarStar Very professional, clean and neat and went quic... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professional, clean and neat and went quickly.


StarStarStarStarStar Checking in for my appointment became confusing  —    (Patient since Wed Oct 12 00:00:00 MDT 2022)

Checking in for my appointment became confused and delayed trying to answer all of the kiosk questions. Please come up with a simpler method of checking in. Scanning a driver’s sounds good but many of your patients are elderly and may not have one or can’t find it. You’re asking for too much information in detail.


StarStarStarNo StarNo Star Can’t condone the mask wearing situation. When ... —    (Patient since Thu Oct 21 00:00:00 MDT 2021)

Can’t condone the mask wearing situation. When I come to get my eyes exam I’m not expecting a Doctors office to say you must wear a mask. Also after explaining to the receptionist behind the desk that I normally have a baker that states j can not wear a mask sue to a medical Condition there was still push back


StarStarStarStarStar I was able to get in and out in a short time. ... —    (Patient since Thu Nov 17 00:00:00 MST 2022)

I was able to get in and out in a short time. That was good because I had another appointment. The staff is very friendly and helpful!


StarStarStarStarStar Great eye care professionals! —    (Patient since Thu Jun 16 00:00:00 MDT 2022)

Great eye care professionals!


StarStarStarStarStar Friendly staff —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

From the moment I walked in the door, the staff was friendly, helpful and caring. The doctors showed compassion and listened to my problem. They showed a genuine concern for me.


StarStarStarStarStar Self check in feature at the office rocks!  —    (Patient since Wed Oct 26 00:00:00 MDT 2022)

Self check in feature at the office rocks!


StarStarStarStarStar Dr. Ketover is my hero.. —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

Everyone was so nice and efficient. Dr. Ketover is my hero.


StarStarStarStarStar Excellent Care —    (Patient since Mon Oct 10 00:00:00 MDT 2022)

I feel that I receive excellent care at Milauskas Eye Institute from Dr. Ketover and Dr. Emberland. Both doctors listen to my questions and provide the best answers.


StarStarStarStarNo Star Getting in was difficult but the staff were kin... —    (Patient since Mon Oct 18 00:00:00 MDT 2021)

Getting in was difficult but the staff were kind and made it worth the wait!


StarStarStarStarStar Our appointment with Dr. Tornatore went great. ... —    (Patient since Mon Apr 18 00:00:00 MDT 2022)

Our appointment with Dr. Tornatore went great. He is very thorough and professional.


StarStarStarStarStar New in town and new patient —    (Patient since Mon Sep 12 00:00:00 MDT 2022)

I had recently moved to Rancho Mirage from Los Angeles. This was my first time visiting the Milauskas Eye Institute and I can honestly say the the entire experience exceeded my expectations...from the reception desk team to the technician to Dr Ketover. I could not have been happier regarding thetime and quality of care I was given, and look forward to Milauskas taking care of my eyes for many years to come!..


StarStarStarStarStar Friendly, supportive and efficient. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Friendly, supportive and efficient.


StarStarStarStarStar Friendly, helpful, thorough, & professional —    (Patient since Fri Dec 16 00:00:00 MST 2022)

Staff are friendly and helpful. Examination process is thorough and professionally done.


StarStarStarStarStar another great day at the eye dr. —    (Patient since Sat Jan 01 00:00:00 MST 1)

always a pleasure to see my eye dr dr. frassato makes it fun explains everything the way it is and answers all my questions very professional does not get any better than that and the office girls are great and very nice and helpful to


StarStarStarStarStar I —    (Patient since Tue Oct 12 00:00:00 MDT 2021)

I went to pick up the prescription for eye drops after my cataract on the 29th of October and they didn’t send it to walgreen. Please check on that.


StarStarStarStarStar Great office and staff. Especially like Dr Ket... —    (Patient since Tue Nov 01 00:00:00 MDT 2022)

Great office and staff. Especially like Dr Ketover.


StarStarStarStarStar  —    (Patient since Tue Jan 31 00:00:00 MST 2023)

Excellent and professional service from start to finish. Clean, efficient checkin process. Staff and physician top rated in reviews I had read, and I concur.


StarStarStarStarStar Dr Ketover is great. I have confidence in him. ... —    (Patient since Tue Feb 21 00:00:00 MST 2023)

Dr Ketover is great. I have confidence in him. He is pleasant and makes me feel comfortable.


StarStarStarStarStar safe, friendly & thorough —    (Patient since Tue Dec 15 00:00:00 MST 2020)

safe, friendly & thorough


StarStarStarStarStar Everyone great…Doctor very honest about my diag... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone great…Doctor very honest about my diagnosis…. Much appreciated…..very impressed with the honesty…. Would highly recommend. Thanks


StarStarStarStarStar Waited quite a while but the exam was thorough ... —    (Patient since Tue May 03 00:00:00 MDT 2022)

Waited quite a while but the exam was thorough and efficient…. Good doc


StarStarStarStarStar Wonderful exam —    (Patient since Thu Oct 07 00:00:00 MDT 2021)

Very through eye exam and wonderful exam


StarStarStarStarNo Star Your new check in system is not good I had just... —    (Patient since Wed Jun 22 00:00:00 MDT 2022)

Your new check in system is not good I had just had surgery the day before an was expected to check in on the screen “that was not sanitized after the person before me had used” it stinks!


StarStarStarStarStar A+ for Everyone —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

Dr. Ketover is an amazing doctor. He has superb skills and a great personality. The staff is polite, friendly and competent. I only waited for five minutes and was called back to the exam room. As a retired teacher, I would give the entire clinic an A+. Ray Smythe


StarStarStarStarStar I was so fortunate to have Dr. Donovan to do my... —    (Patient since Wed Nov 03 00:00:00 MDT 2021)

I was so fortunate to have Dr. Donovan to do my Intraocular Lens Implant surgery. I see better now than I have during my lifetime. He is calm, kind, and reassuring. Every person at the office is thoughtful and professional. The same can be said for the medical personnel at the surgery center. I was super impressed by the careful prep/pre operation of my eyes and the consideration of my well-being. Post care of my eyes has been monitored closely. I have had no complications. Thank you everybody at Milauskas Eye Institute. I am one happy customer. S. L. Kicenski, EdD


StarStarStarStarStar The doctor and assistants were quite thorough w... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The doctor and assistants were quite thorough with my exam. My vision can be improved with glasses, and I received a prescription which can be filled locally if not at Milauskas glasses department. The doctor asked enough questions to be sure I was understanding when I should use the glasses (as I dislike wearing them all the time). Thank you all.


StarStarStarStarStar Great place. Thank you Dr Ketover. —    (Patient since Tue Sep 28 00:00:00 MDT 2021)

Great place. Thank you Dr Ketover.


StarStarStarStarStar Dr Ketover always does a careful and excellent ... — 

Dr Ketover always does a careful and excellent diagnosis on my eyes. Always!!


StarStarStarStarStar app started 15 min late. 8am app timeAll else ... —    (Patient since Fri Jul 22 00:00:00 MDT 2022)

app started 15 min late. 8am app time All else OK


StarStarStarStarStar Service is very efficient and pleasant personne... —    (Patient since Wed Jul 27 00:00:00 MDT 2022)

Service is very efficient and pleasant personnel.’


StarStarStarStarNo Star I waited a hour to long to see the doctor!! —    (Patient since Thu Aug 04 00:00:00 MDT 2022)

I waited a hour to long to see the doctor!!


StarStarStarStarStar Milauskas’s Talented Doctors — 

Milauskas has some extremely talented doctors with extensive credentials!


StarStarStarStarStar Best office ever! —    (Patient since Fri Sep 08 00:00:00 MDT 2023)

The staff and Dr Yoh are awesome. Dr. Yoh is friendly, personable, and professional. I can ask any questions and he explains clearly and precise for easy understanding. I will not go to any other doctor in the valley for my eyes. This office is the best in the valley.


StarStarStarStarNo Star Doctor turnover has been dissappointing. —    (Patient since Wed Mar 08 00:00:00 MST 2023)

The support team is friendly and efficient. However the Institute seem to be having difficulty retaining Doctors as I have 5 different ones in less than 10 years. My new Doctor seemed nice, capable and interest in my condition so I am hoping that he will stay longer than a year or so.


StarStarStarStarStar Very orderly process, friendly, and on time.  —    (Patient since Wed Dec 07 00:00:00 MST 2022)

Very orderly process, friendly, and on time.


StarStarStarStarStar Outstanding Facility.. —    (Patient since Tue Sep 21 00:00:00 MDT 2021)

I have been going to Milauskas eye Institute for a number of years and have always found the staff pleasant, helpful and courteous and the service outstanding.


StarStarStarStarStar Outstanding eye care provider  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was recommended to you by a friend, I have since thanked them.you will be our go to eye care providers.


StarStarStarStarNo Star The care was fine. The wait was not. I think ... —    (Patient since Fri Sep 16 00:00:00 MDT 2022)

The care was fine. The wait was not. I think I waited 45 minutes at least to be seen, and this is with scheduling a 9:00 a.m. appointment when would hope providers aren't backed up so badly.


StarStarStarStarNo Star I don’t like the changes since the big corporat... —    (Patient since Wed May 10 00:00:00 MDT 2023)

I don’t like the changes since the big corporation bought Milauskas. The billing department is terrible and now at the Dinah Shore branch they have a new digital check in. I stay with Milauskas because of the equipment. And I like Dr Klare.


StarStarStarStarStar This was my first visit with Dr. Donovan and wo... —    (Patient since Thu Nov 17 00:00:00 MST 2022)

This was my first visit with Dr. Donovan and would highly consider him to be my optometrist.


StarStarStarStarStar I gave my wife your na —    (Patient since Mon Apr 25 00:00:00 MDT 2022)

I gave my wife your name


StarStarStarStarStar Dr. Ketover is very knowledgeable and kind. He ... —    (Patient since Mon May 09 00:00:00 MDT 2022)

Dr. Ketover is very knowledgeable and kind. He listens and answers all my questions.


StarStarStarStarStar The staff was wecolming and efficient the exami... —    (Patient since Mon Jun 12 00:00:00 MDT 2023)

The staff was wecolming and efficient the examination was interesting and informative a pleasant expierence


StarStarStarStarStar Friendliness, knowledgeable and assuring. That’... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Friendliness, knowledgeable and assuring. That’s what I experience each time I visit. I never regret my choice.


StarStarStarStarStar Outstanding !  —    (Patient since Mon Sep 12 00:00:00 MDT 2022)

Outstanding ! Can't thank you enough.


StarStarStarStarStar It was a pleasant experience  —    (Patient since Thu Jul 21 00:00:00 MDT 2022)

It was a pleasant experience The lady at the front desk was helpful, teaching me the new register system as you come in to your office. I appreciated her help.


StarStarStarStarStar  —    (Patient since Fri Sep 09 00:00:00 MDT 2022)

Thorough, reasonable, professional. Pleasant staff. Comfortable waiting area.


StarStarStarStarStar I really like the personal attention that I rec... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I really like the personal attention that I receive every time I go in for my eye exam.


StarStarStarStarStar Your business is amazing I recommended this pla... —    (Patient since Mon Sep 11 00:00:00 MDT 2023)

Your business is amazing I recommended this place to a family member of mine


StarStarStarStarStar Very professional and efficient process —    (Patient since Tue Jan 17 00:00:00 MST 2023)

Very professional and efficient process


StarStarStarStarStar As always professional and thorough. I appreci... —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

As always professional and thorough. I appreciate the time that doctor Kettover spends with me discussing just not my sight also general health issues and suggestions.


StarStarStarNo StarNo Star I need to see if my glasses are corrected befor... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I need to see if my glasses are corrected before I can give a better score. My first prescription (which didn’t work for me) was totally different than my prior prescriptions from a different provider (which still works great for me). I’ll reevaluate after I get my glasses back.


StarStarStarStarStar I received an appointment time promptly and by ... —    (Patient since Wed Oct 04 00:00:00 MDT 2023)

I received an appointment time promptly and by concerns were addressed in a professional manner


StarStarStarStarStar great service and Great Doctor —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

great service and Great Doctor


StarStarStarStarStar Outstanding and efficient service EVERY time, n... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Outstanding and efficient service EVERY time, none better!


StarStarStarStarStar Very timely and professional! —    (Patient since Thu Jun 16 00:00:00 MDT 2022)

Very timely and professional!


StarStarStarStarStar All personal are professional and they are plea... —    (Patient since Thu Aug 24 00:00:00 MDT 2023)

All personal are professional and they are pleasant. They do their job efficiently and with a comforting attitude.


StarStarStarNo StarNo Star Patient check is VERY disappointing!! —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

The new computer terminal check-in for office visit is VERY disappointing from a patients perspective. It continues to drive the trend in the medical care area towards "A Patient is merely a number and a source of revenue and not an person worthy of respect and care with grace and compassion." I am sure this system has some efficiency and financial benefits to your organization in lower labor cost at the front desk. But at what cost, PATIENT CARE WITH COMPASSION AND CONCERN. I for one plan to seek a different provider.


StarStarStarStarStar Dr. Ketover is one of the best ophthalmologists... —    (Patient since Tue Aug 30 00:00:00 MDT 2022)

Dr. Ketover is one of the best ophthalmologists in the Coachella Valley. He is very throrough in his examination and clear with his explanation of what the course of action should be taken if any. He always makes me feel comfortable during the examination and shows great compassion for his patients.


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything was on time and I got everything taken care of and set up my schedule


StarStarStarStarStar Dr. and Staff were courteous and took care with... —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

Dr. and Staff were courteous and took care with good time............


StarStarStarStarStar Absolutely top drawer, from physicians to recep... —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

Absolutely top drawer, from physicians to receptionists.


StarStarStarStarStar very clean facility and friendly professional s... —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

very clean facility and friendly professional staff. very happy with results


StarStarStarStarStar Always a great experience.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always a great experience. Everyone is courteous & professional.


StarStarStarStarStar I was treated very nicely. I was quite happy wi... —    (Patient since Tue Aug 17 00:00:00 MDT 2021)

I was treated very nicely. I was quite happy with the lady that took me through all the tests. On check out,,,,, I was told the VA had not put 's nameyour organization's name on the approval,,,,, so it might take two to three weeks. As soon as I left,,, I called the VA. The VA denied that they made an error and said that your company received full authorization. I have tried to call your company back but no return calls. I do not know what to do as the VA says they did not make an error and your people say they can not move forward. I am lost.


StarStarStarStarStar I have been with Dr. Ketover for years and find... —    (Patient since Tue Aug 17 00:00:00 MDT 2021)

I have been with Dr. Ketover for years and find him to be a warm, caring optometrist. He takes very good care of my eyes and was excellent at cataract removal. All the staff at the clinic display the same lever of professionalism and warmth. I would highly recommend.


StarStarStarStarNo Star i really liked my Doctor and all of the staff w... —    (Patient since Mon Aug 16 00:00:00 MDT 2021)

i really liked my Doctor and all of the staff were very nice but i was there 2 hours and 10 minutes. My appointment was for 10am and i didn't see the doctor until after 11pm and didn't leave until 12:10. i was the last person to leave. i just referred a friend to Dr. Jon Emberland. i told him that maybe an afternoon appointment would be less chaotic and crowded.


StarStarStarStarStar Is there a way to email the doctor to ask follo... —    (Patient since Mon Aug 22 00:00:00 MDT 2022)

Is there a way to email the doctor to ask follow up questions?


StarStarStarStarStar Staff very engaged n helpful —    (Patient since Mon Oct 31 00:00:00 MDT 2022)

Staff very engaged n helpful


StarStarStarStarStar Prompt, competent service. Clear eplanations —    (Patient since Thu Nov 11 00:00:00 MST 2021)

Prompt, competent service. Clear explanations


StarStarStarStarStar Everyone was very professional and helpful!! —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

Everyone was very professional and helpful!!


StarStarStarStarStar I loved Dr Blair she took lots of time to analy... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I loved Dr Blair she took lots of time to analyze my problems. The people at the front desk were friendly and courteous and I liked the technicians


StarStarStarStarStar Staff was friendly and the office was very rela... —    (Patient since Mon Sep 12 00:00:00 MDT 2022)

Staff was friendly and the office was very relaxing.


StarStarStarStarStar Everything went very well. If I could give them... —    (Patient since Mon Aug 16 00:00:00 MDT 2021)

Everything went very well. If I could give them more than a 10 I would. The staff was friendly, caring and professional. If you need cataract surgery i couldn't think of a better place to go. You will just love everything about this place.


StarStarStarStarStar . —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Frassato is exceptional to her patience. If something is wrong she start procedures to find out how to fix it. What may have caused it askes questions. My daughter and I have gone to her for years because simply "SHE CARES!;.


StarStarStarStarStar Personalized and professional service. —    (Patient since Mon Aug 21 00:00:00 MDT 2023)

Personalized and professional service.


StarStarStarStarStar attentive  —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

very attentive and informative


StarStarStarStarStar Best Dr in USA. Bart Ketover Great Office, fri... —    (Patient since Thu Jan 05 00:00:00 MST 2023)

Best Dr in USA. Bart Ketover Great Office, friendly and completely staff


StarStarStarStarStar Lovely staff and extremely efficient service. —    (Patient since Mon Aug 09 00:00:00 MDT 2021)

Lovely staff and extremely efficient service.


StarStarStarNo StarNo Star The service was very good. Dr Ketover is an ex... —    (Patient since Tue Oct 11 00:00:00 MDT 2022)

The service was very good. Dr Ketover is an excellent doctor. Unfortunately for a second time I have had problems getting my prescription. Three months ago it was an issue of not completing the prescription correctly for the pharmacy. This last time it's an issue of not sending the prescription to my pharmacy but the wrong pharmacy. The biggest problem is that no one answers the phone and no one calls back.


StarStarStarStarStar Dr. T was great. I feel very confident that he... —    (Patient since Mon Apr 18 00:00:00 MDT 2022)

Dr. T was great. I feel very confident that he knows what he is doing and was very helpful in deciding what glasses I should get and where to get them from......especially progressive lenses. They are more complex to make correctly and he recommended I stay away from my favorite discount store in this very important matter.


StarNo StarNo StarNo StarNo Star Very disappointed  —    (Patient since Mon Aug 02 00:00:00 MDT 2021)

I was told my insurance was accepted weeks prior to me confirming a 6 week long appointment. I show up for my appointment, and they tell me my insurance is not excepted. They said “we take all PPO’s”. Obviously not the case. Very disappointed.. Needless to say, I walked out and booked with another doctor


StarStarNo StarNo StarNo Star The women that called yesterday was very pleasa... —    (Patient since Mon Oct 23 00:00:00 MDT 2023)

The women that called yesterday was very pleasant and informative. I would have preferred however to get this information at my actual eye measurement appointment on Monday and walk away with paper work. Communication seems to be a problem at your work place.


StarStarStarStarStar Longtime patients —    (Patient since Mon Jun 06 00:00:00 MDT 2022)

Always outstanding, professional, and friendly service


StarNo StarNo StarNo StarNo Star The doctor will judge you on your weight —    (Patient since Sat Jan 01 00:00:00 MST 1)

The doctor came into the room and asked why I was there. When I told her, she said that I could get rid of that problem while losing weight. While I know this is correct, I did not need her to turn the rest of the appointment into a infomercial for weight-loss surgery, drinking only shakes, and how easy it would be to lose 40lbs. She doesn't know my medical history, she has no idea if I was heavier than I am now or if I have an eating disorder, or anything about me. Unless she has a side degree as a dietician, it was highly inappropriate for her to have this conversation for me. When I stood up to leave at the end of my appointment, she said, "Oh good, at least your tall and it doesn't look like you weigh that much." I felt highly judged and scrutinized for something that has largely been out of my control and is not in her scope of practice.


StarStarStarStarStar State-of-Art Office with Human Touch —    (Patient since Wed Jul 28 00:00:00 MDT 2021)

Dr. Klair provided an eye-health exam and outstanding care. The process was efficient, yet very human. The medical assistant was friendly and professional. Front-office team was organized and helpful. I liked that I could complete all the new patient forms online.


StarStarStarStarStar Satisfied with the information provided.  —    (Patient since Wed May 04 00:00:00 MDT 2022)

Satisfied with the information provided.


StarStarStarStarStar Another professional visit. —    (Patient since Wed Nov 16 00:00:00 MST 2022)

Another professional visit.


StarStarStarStarStar Everyone was very professional, but friendly. T... —    (Patient since Tue Jul 27 00:00:00 MDT 2021)

Everyone was very professional, but friendly. The wait time was minimal. The wait time was longer for choosing new frames, but Once I got my turn, I did not feel rushed.


StarStarStarStarStar Professional all the way. —    (Patient since Wed Jul 21 00:00:00 MDT 2021)

Professional all the way.


StarStarStarStarStar Amazing staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

Amazing staff from start to finish! I haven’t had my eyes checked since I was in high school. It’s definitely been a while! Doctor listened attentively and was very kind! I would definitely recommend!


StarStarStarStarNo Star My appt was at 11:15. I was not seen until 11:4... —    (Patient since Mon Jul 19 00:00:00 MDT 2021)

My appt was at 11:15. I was not seen until 11:45 for a 5 min test


StarStarStarStarStar Always professional experience. —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

Always professional experience.


StarStarStarStarStar All I can say is one word of gratitude... WOW!!! —    (Patient since Wed Feb 22 00:00:00 MST 2023)

All I can say is WOW! From the front desk staff, the phone conversations and my visit with Dr. Klair, I am truly impressed and grateful to everyone.


StarStarStarStarStar Didn’t feel rushed and had a very thorough eye ... —    (Patient since Mon Jun 19 00:00:00 MDT 2023)

Didn’t feel rushed and had a very thorough eye exam


StarStarStarStarStar Doctors and staff are very professional and cou... —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

Doctors and staff are very professional and courteous.. I know my eyes are being taken care of by the best in the field. Any problems I have had in the past have been addressed quickly. I know they will continue to provide the same great service in the future. .


StarStarStarStarStar Dr. Frassato is awesome. —    (Patient since Fri Nov 18 00:00:00 MST 2022)

Dr. Frassato is awesome - clear communicator and empathetic listener.


StarStarStarStarStar Very helpful, courteous and professional. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very helpful, courteous and professional.


StarStarStarStarStar Great office staff Dr. Ke is the best in his fi... —    (Patient since Mon May 02 00:00:00 MDT 2022)

Great office staff Dr. Ketover is is the best in his field.


StarStarStarStarStar I had an excellent visit at Milauska’s in Ranch... —    (Patient since Mon Mar 25 00:00:00 MDT 2024)

I had an excellent visit at Milauska’s in Rancho Mirage. It was my first time at this office location and every employee I came into contact with was amazing. So friendly and kind. I recommend their office highly.


StarStarStarStarStar Doctor  —    (Patient since Wed Sep 07 00:00:00 MDT 2022)

Was very discouraged my Dr was leaving. He was excellent and would love to have my procedure preformed before he leaves


StarStarStarStarStar Made app at Rancho Mirage,rec email confirmatio... —    (Patient since Fri Jul 22 00:00:00 MDT 2022)

Made app at Rancho Mirage,rec email confirmation,then 2days prior to app,rec email confirming my app at Palm Springs. Called in & app desk said that is correct,I ASKED WHAT HAPPENED TO MY 8AM APP at Rancho Mirage???? Did some checking & found it. Then said I could come in July 9 at 10 AM.I told her no,I want my scheduled app that I had made in June,She finally gave me my original app,but,told me to be at office ar 7:30 am.Ok, I was at office 7:30AM , of course you don't open until 8AM.I pounded on door,No one came to door. A delivery man came at 7;40am, He couldn't let me in but he said he would tell employee 5 min later employee came to door,said we don't open till 8am.I showed he app from Lois that I was told to arrive by 7:30am. I showed her my copies of e-mails & she finally let me in. Took me into 1st exam room still stating 8am opening! Explain!!!!


StarStarStarStarStar Grateful for the eye treatment for restoring an... —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

Grateful for the eye treatment for restoring and maitaing my eyesigh.


StarStarStarStarStar  —    (Patient since Fri Dec 09 00:00:00 MST 2022)

Highly professional, on prime appointment very thorough and great follow up.


StarStarStarStarStar The wait time to see the doctor was very approp... —    (Patient since Wed Mar 23 00:00:00 MDT 2022)

The wait time to see the doctor was very appropriate, and the actual consultation brief and to the point. I wish the assistants would be taught to be more welcoming and greet the patients with :Hi, how are you, … This is my beef with all young assistants, and it’s up to the managers to change it and make the visit more pleasant.


StarStarStarStarStar Efficient, on time. Dr. was very good.  —    (Patient since Mon Jul 10 00:00:00 MDT 2023)

Efficient, on time. Dr. was very good.


StarStarStarStarStar Excellent care and service. —    (Patient since Tue Oct 17 00:00:00 MDT 2023)

I appreciate the excellent care and service I have received and as a longtime patient, I can confidently recommend Milauskad Eye Institute.


StarStarStarStarStar The clinical care that I have received at Milau... —    (Patient since Mon Jul 31 00:00:00 MDT 2023)

The clinical care that I have received at Milauskas Eye Institute has never been in question. Where this practice comes up short - frustratingly short - is with their phone and online appointment system. Calls are dropped, transferred to multiple voicemails, or never answered. When you do manage to reach someone the call is invariably transferred to another office. Getting an actual person to speak with can be darn frustrating. That said, I have confidence that the level of clinical care that I have received is state of the art and I wouldn’t go anywhere else.


StarStarStarStarStar Everyone was helpful and professional and the o... —    (Patient since Mon May 09 00:00:00 MDT 2022)

Everyone was helpful and professional and the office environment was pleasant.


StarStarStarStarStar Am impressed with the attention from Dr. Clair ... —    (Patient since Thu May 26 00:00:00 MDT 2022)

Am impressed with the attention from Dr. Clair .


StarStarStarStarStar This office is so organized. Even with so many... —    (Patient since Thu Jun 16 00:00:00 MDT 2022)

This office is so organized. Even with so many things automated if you need help, the front office staff is friendly.


StarStarStarStarStar Everyone with whom I interact show the highest ... —    (Patient since Thu Aug 24 00:00:00 MDT 2023)

Everyone with whom I interact show the highest degree of professionalism tempered with warmth and kindness.


StarStarStarStarStar The appointment was on time and efficiently delive —    (Patient since Fri Jul 02 00:00:00 MDT 2021)

My appointment was efficiently handled. The preparation by the staff was thorough as was Dr. Clare’s examination. I was very pleased with the service.


StarStarStarStarStar Dr. Was very knowledable courteous no waiting f... —    (Patient since Tue Aug 30 00:00:00 MDT 2022)

Dr. Was very knowledable courteous no waiting for appt.


StarStarStarStarStar Dr. Klair was excellent ! Efficient, thoroug... —    (Patient since Fri Jul 15 00:00:00 MDT 2022)

Dr. Klair was excellent ! Efficient, thorough and fun.


StarStarStarStarStar  —    (Patient since Tue Feb 21 00:00:00 MST 2023)

What can I say other than Dr. Ketover is great? He also has excellent staff. I was fortunate to be assisted by Koi, who's always friendly and upbeat.


StarStarStarStarStar Great doctor - and all associates —    (Patient since Mon May 09 00:00:00 MDT 2022)

Great doctor - and all associates


StarStarStarStarStar Very friendly staff and highly skilled doctors.... —    (Patient since Wed May 04 00:00:00 MDT 2022)

Very friendly staff and highly skilled doctors.


StarNo StarNo StarNo StarNo Star We have tried since January to get a proper inv... —    (Patient since Thu Aug 12 00:00:00 MDT 2021)

We have tried since January to get a proper invoice showing Greg upgraded to the panoptix LENSE for a total of $2500 per eye = $5000 to submit along with Dr Ketovers letter of recommendation as Greg is a pilot. We get fragmented detsil statement after many many attempts. Not once have we received an appropriate invoice showing Greg paid $5000 for the LENSES so we could be considered for reimbursement with United Health Care. They will not accept undetailed statements and believe they have already paid the surgery center for their portion of Gregs cataract procedures. Very very disappointing, not to mention the numerous times we left messages for "billing" never to be called back or the phone issue of " you are caller number 5" and wait an inexcusable time on hold. Greg has been having issues with irritation in one eye so now it is another "wait and hope it clears" diagnosis. Would we recommend Mikaukus or the panoptic lenses, NO! Sorry we tried to talk to people there but....


StarStarStarStarStar I, scheduled an appointment, checked in and was... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I, scheduled an appointment, checked in and was immediately escorted to a room and the exam began. All the staff were professional and courteous. The doctor took her time in my exam, was very thorough. I already had my frames picked out and was out of the building in less then an hour. Thank you.


StarStarStarStarStar I couldn’t get much info from my doctor but I ... —    (Patient since Mon Apr 08 00:00:00 MDT 2024)

I couldn’t get much info from my doctor but I have used Milauskas since Dr Milauskas was our eye doctor. My surgery went beautifully


StarStarStarStarStar I highly recommend Dr Klair; she is easy to und... —    (Patient since Tue Jun 28 00:00:00 MDT 2022)

I highly recommend Dr Klair; she is easy to understand and listens. Plus she is a good doctor.


StarStarStarStarStar MILAUSKAS EXCELLENCE —    (Patient since Tue Oct 24 00:00:00 MDT 2023)

Dr. Ketover is the best and the Milauskas office staff is very professional and caring. Thanks everyone. Susan Paull


StarStarStarStarStar I have never been more impressed!! Best Optomo... —    (Patient since Tue Jun 22 00:00:00 MDT 2021)

I have never been more impressed!! Best Opthamologist in the Coachella Valley.


StarStarStarStarStar Your doctors and supporting staff are outstandi... —    (Patient since Wed Apr 12 00:00:00 MDT 2023)

Your doctors and supporting staff are outstanding. Thank you...I have already recommended a prospective patient to you.


StarStarStarStarStar Thank you! —    (Patient since Mon Jun 06 00:00:00 MDT 2022)

Friendly & Helpful staff and Dr Ketover is the best!! I no longer have to wear corrective lenses after 70 years!! I was apprehensive before my first eye surgery but was reassured every step of the way. I can’t wait to get my other eye corrected!!


StarStarStarStarStar Staff was friendly and I especially liked Dr Kl... —    (Patient since Wed Jun 16 00:00:00 MDT 2021)

Staff was friendly and I especially liked Dr Klaire!


StarStarStarStarStar A truly first-rate job by all concerned. —    (Patient since Mon Jul 18 00:00:00 MDT 2022)

A truly first-rate job by all concerned.


StarStarStarStarStar Staff was very attentive, no problems thanks —    (Patient since Thu Jun 17 00:00:00 MDT 2021)

Staff was very attentive, no problems thanks


StarStarStarStarStar Pleasant office and welcoming staff. Dr Clair i... —    (Patient since Wed May 25 00:00:00 MDT 2022)

Pleasant office and welcoming staff. Dr Clair is great!


StarStarStarStarNo Star [ was disappointed in the follow up to the ques... —    (Patient since Mon May 15 00:00:00 MDT 2023)

[ was disappointed in the follow up to the question that I cached about last evening. I was told by the doctor that the eye gdrop I was almost finished with would not need to be taken any longer. that was the antibiotic minocycline. I was told to continue the prednisolone, that bottle is still almost full. I was told to continue that till gone . that will be a long time!!. I called last night to ask specific questions about the details of these medications, but I got no return call answering my question, please call at:503-913-3961


StarStarStarStarStar This is a very professional office with caring ... —    (Patient since Mon Nov 07 00:00:00 MST 2022)

This is a very professional office with caring staff. Attention given to Covid protocols. Exam was thorough with various procedures explained clearly. I will definitely refer friends/family for any eye care needs.


StarStarStarStarStar There is clearly organization throughout the co... —    (Patient since Mon Apr 25 00:00:00 MDT 2022)

There is clearly organization throughout the company and that causes me to feel confidence in choosing them for my care.


StarStarStarStarStar Everything was well organized plus I felt that all —    (Patient since Mon Apr 18 00:00:00 MDT 2022)

Everything was well organized plus I felt that all Covid protocols were in place for everyone’s safety!


StarStarStarStarStar Extremely satisfied —    (Patient since Fri Jun 11 00:00:00 MDT 2021)

Having worked in medical clinics for the last ten years I appreciate that a patient's impression is based on the first person they meet for their appointment. Miilauskas scores a ten for this part of the practice. Their front office staff has always been friendly and helpful to me. Next is the midlevel person - again my experience has been nothing but excellent. In all cases the person was knowledgeable, pleasant and helpful. I always knew exactly what was going to happen and the timing involved; i.e., how long I would wait for the next phase. Dr. Klair is an excellent practitioner, and while I have had no serious issues with my eyes she would have my utmost confidence if a problem were to develop. It is important to me for the practitioner to tell me what they are doing, and to describe the overall results of my examination along with any pending issues that might come up with aging, etc. Dr. Klair is absolutely on the mark in this regard.


StarStarStarStarStar Everyone is very professional and friendly. —    (Patient since Mon Jul 18 00:00:00 MDT 2022)

Everyone is very professional and friendly.


StarStarStarStarStar Always a pleasant experience. Wonderful people ... —    (Patient since Thu Jun 10 00:00:00 MDT 2021)

Always a pleasant experience. Wonderful people !


StarStarStarStarStar  —    (Patient since Tue Apr 11 00:00:00 MDT 2023)

Very much enjoyed all aspects of the procedure to my eye surgery, all personnel were very professional and totally up front with instructions that were very clear and complete. I was very satisfied with the whole expierence


StarStarStarStarStar Very clean and effecient —    (Patient since Fri Jun 10 00:00:00 MDT 2022)

Very clean and efficient


StarStarStarNo StarNo Star Some things need fixing —    (Patient since Mon Nov 07 00:00:00 MST 2022)

I would recommend if asked. The on thing that needs improvement, is the receptionists. They are not very accommodating and need to show more empathy. I also went first to your Indian Wells location and they said I did not have na eye infection. Then I went back to the RM location and saw Ketover who diagnosed it as an eye infection and put me on antibiotics. The other thing that bothers me, is that I got no fewer than 5 texts/phone calls to remind me of my appointment. Very annoying


StarStarStarStarStar Have been receiving my eye care from Milauskas ... —    (Patient since Tue Jun 08 00:00:00 MDT 2021)

Have been receiving my eye care from Milauskas Eye for more than 30 years. I have the utmost faith and trust in Dr. Ketover and the care that he provides.


StarStarStarStarStar The entire staff was so friendly and make me fe... —    (Patient since Thu Jun 01 00:00:00 MDT 2023)

The entire staff was so friendly and make me feel very comfortable.


StarStarStarStarNo Star I like my doctor's common sense approach, is ki... —    (Patient since Mon Jun 20 00:00:00 MDT 2022)

I like my doctor's common sense approach, is kind and caring.


StarStarStarStarStar I have come to Milauskas for 25 years and hav... —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

I have come to Milauskas for 25 years and have appreciated the eye care that I have had with excellent doctors and assistants. My father was an EENT years ago and so I have always been diligent about good eye care.


StarStarStarStarStar An Excellent Doctor. —    (Patient since Tue Jun 01 00:00:00 MDT 2021)

I have been recommending Dr. Ketover to friends and family ever since I became his patient in 2001.


StarStarStarStarStar Everything was excellent. I didn't know what t... —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

Everything was excellent. I didn't know what to expect, and was very pleased with every aspect of the occasion.


StarStarStarStarStar Great office. Great staff  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great office. Great staff


StarStarStarStarStar Office is friendly and very helpful. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Office is friendly and very helpful.


StarStarStarStarNo Star Turnover —    (Patient since Thu May 26 00:00:00 MDT 2022)

I have liked all the doctors I have seen in the 5 + years I have been coming here but it concerns me that I have had 4 doctors in these years. The turnover concerns me.


StarStarStarStarStar Thanks for the great service! —    (Patient since Tue Nov 29 00:00:00 MST 2022)

Thanks for the great service!


StarStarStarStarStar Keep the great service your company is providin... —    (Patient since Tue Mar 12 00:00:00 MDT 2024)

Keep the great service your company is providing.


StarStarStarStarStar On time, professional and knowledgeable —    (Patient since Sat Jan 01 00:00:00 MST 1)

On time, professional and knowledgeable


StarStarStarStarStar I was very pleased with their service.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was very pleased with their service. I was nervous at first, I just felt uncomfortable with somebody working on my eye. But once they got on their way and l went to sleep just for a little while then woke up to the doctor saying hello there we're working on you now all I could see is a little light in the next thing I know, he said we are done. It's now day two and I can't believe how well I see it's a miracle everything seems so much brighter and clear. I would recommend this procedure to anyone and I would recommend Doctor Ketover who did my surgery to anyone.


StarStarStarStarStar Great Experience!! — 

It was my first visit to Milauskas Eye Institute their Rancho Mirage office. The staff was very personable & helpful!! I was very impressed with Dr. Ketover. He was very personable, thorough with all the testing and very honest! I went there thinking I needed cataract surgery. He felt I should wait and wanted to see me back in 6 months. A lot of doctors would be thinking more about the money and go ahead and do the surgery now. I am very impressed and would highly recommend Dr. Bart Ketover. Thank you for a great experience!


StarStarStarStarStar Mr. —    (Patient since Tue Jul 19 00:00:00 MDT 2022)

Excellent as usual, Jaz or Jazz ( not sure) was very good, enjoyed talking with her, very professional.


StarStarStarStarStar Dr Emberland is an excellent provider. Thoroug... —    (Patient since Mon Jun 06 00:00:00 MDT 2022)

Dr Emberland is an excellent provider. Thorough in his clinical skills, easy to talk to, provides complete and helpful answers to questions, with great skills relating to the patient.


StarStarStarStarStar Dr. Ketover and his staff are the best! —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

Dr. Ketover and his staff are the best!


StarStarStarStarStar  —    (Patient since Fri May 20 00:00:00 MDT 2022)

It’s always a pleasure going to milauskas everybody is professional and friendly


StarStarStarStarStar Milauskas service  —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

Milauskas service for me has always been effective well delivered.


StarStarStarStarStar Thank you Dr. Sarah Frassato for taking the tim... —    (Patient since Tue Mar 12 00:00:00 MDT 2024)

Thank you Dr. Sarah Frassato for taking the time to explain in full detail our situation! thank you Priscila for your professionalism too!


StarStarStarStarStar Knowledgeable, professional, on-time. —    (Patient since Tue May 10 00:00:00 MDT 2022)

Knowledgeable, professional, on-time.


StarStarStarStarStar The service i received at the clinic was outsta... —    (Patient since Tue Sep 19 00:00:00 MDT 2023)

The service i received at the clinic was outstanding. On time, organized, friendly and very competent. I felt veryvey comfortable.


StarStarStarStarStar Great service —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

I have been here many times and have always had great service and always professional.


StarStarStarStarStar Milauskas Eye Institute provides excellent care... —    (Patient since Mon May 17 00:00:00 MDT 2021)

Milauskas Eye Institute provides excellent care in a clean safe environment.


StarStarStarStarStar Easy Check - In. Doctor very Professional. —    (Patient since Mon May 22 00:00:00 MDT 2023)

Easy Check - In. Doctor very Professional.


StarStarStarStarStar Professional, pleasant surroundings, caring per... —    (Patient since Mon May 09 00:00:00 MDT 2022)

Professional, pleasant surroundings, caring personnel, convenient locations in desert


StarStarStarStarStar Best doctor and opticians in the Valley. —    (Patient since Mon May 09 00:00:00 MDT 2022)

I have used the Milauskas offices in Palm Springs and Rancho Mirage for the past 20 years. I would not consider going anywhere else. From the technicians, to the superb doctors, to the excellent opticians, the service and care has always been excellent. In addition to an accurate eye exam, I can also have a great choice of designer frames.


StarStarStarStarStar  —    (Patient since Mon May 02 00:00:00 MDT 2022)

Excellent office personnel at Dr Bart cut over I should be one of the best ophthalmologist I’ve ever you utilized


StarStarStarStarStar Two visits so far in preparation for cataract ... —    (Patient since Tue Jan 24 00:00:00 MST 2023)

Two visits so far in preparation for cataract surgery. Both went very well, staff was caring and proficient, feel very confident in their care.


StarStarStarStarStar Received great optical care. —    (Patient since Fri Jun 09 00:00:00 MDT 2023)

Received great optical care. Marty Tornatore gave a very thorough eye exam. His diligence and professionalism was greatly appreciated. Jasmine was extremely helpful and knowledgeable in helping me select a new frame with new prescription lenses. Thanking Marty and Jasmine for their help.


StarStarStarStarStar I did not know anyone who had had this kind of ... —    (Patient since Mon Apr 26 00:00:00 MDT 2021)

I did not know anyone who had had this kind of surgery, so I was nervous about what to expect . The paper work given to me pre-surgery was quite complete and the nurses were constantly telling me what they were doing and why, so actually I relaxed fairly quickly. The procedure was done in what they call a kind of light sleep, but I was awake and still I felt no pain. I slept like a brick that night and that is remarkable for me.


StarStarStarStarStar I have already recommended your company to many... —    (Patient since Fri Oct 27 00:00:00 MDT 2023)

I have already recommended your company to many people.


StarStarStarStarStar I have perfect vision now thanks to Dr. Ketover... —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

I have perfect vision now thanks to Dr. Ketover. He is AMAZING!!!


StarStarStarStarStar Dr. Frassato is the absolute BEST and so is her... —    (Patient since Mon Dec 05 00:00:00 MST 2022)

Dr. Frassato is the absolute BEST and so is her staff! Will never go anywhere else. She literally saved my eyesight by catching a condition that could’ve caused permanent blindness that no other doctor has ever noticed! Eyeglass selection is awesome as well!


StarStarStarStarStar every one of the staff very efficient, very pro... —    (Patient since Tue May 04 00:00:00 MDT 2021)

every one of the staff very efficient, very professional and very friendly


StarStarStarStarStar . —    (Patient since Thu May 19 00:00:00 MDT 2022)

I always feel satisfied when I leave the office. Everyone is so pleasant and efficient.


StarStarStarStarStar No complaints  —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff was very professional and the young lady that checked me in knows how to treat new people coming to the office. She's a keeper. Dr. Ketover and his assistant were great, so I guess I had a very pleasant experience.


StarStarStarStarStar Delighted to have "Dr. T" helping me and gettin... —    (Patient since Tue Mar 07 00:00:00 MST 2023)

Delighted to have "Dr. T" helping me and getting the right contacts.


StarStarStarStarStar Great exam. Very complete checkup.  —    (Patient since Mon May 03 00:00:00 MDT 2021)

Great exam. Very complete checkup.


StarStarStarStarNo Star I am very pleased with your doctors. Dr. Tornat... —    (Patient since Mon May 03 00:00:00 MDT 2021)

I am very pleased with your doctors. Dr. Tornatore is wonderful, and the specialist I saw this week, I believe it was Dr. Ozfur, was also excellent. However, this time and one other time recently I waited over 45 minutes past my appointment time. The first time I actually had to leave and reschedule. I understand that there can be delays, but 45 minutes sitting in a waiting room with a mask on is really not pleasant, nor do I think it is necessary with proper scheduling.


StarStarStarStarStar Dr Ketover is the best!! He is courteous, profe... —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

Dr Ketover is the best!! He is courteous, professional & friendly & takes care of his patients with the expertise I expect.


StarNo StarNo StarNo StarNo Star Your billing office is the worse ever encountered —    (Patient since Thu May 05 00:00:00 MDT 2022)

Your billing office is the worse I have ever run in to. You never follow up and get back to the customer. Their are many places that provide eye services and have a decent billing office. Milauskas Eye Institute is not worth the hassle the billing office puts you through.


StarStarStarStarStar As always, excellent care. Always on time, no w... —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

As always, excellent care. Always on time, no waiting. No complaints here!


StarStarStarStarStar Was very efficient, not much waiting, explaine... —    (Patient since Wed Oct 19 00:00:00 MDT 2022)

Was very efficient, not much waiting, explained clearly what we were looking at and set up next appointment. Have been a patient for 30 years and will continue to be for the future.


StarStarStarStarNo Star Will not return because of the treatment by Dr.... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Will not return because of the treatment by Dr. Klair-very questioning of all I told her/


StarStarStarStarStar On time, efficient and professional —    (Patient since Tue Apr 27 00:00:00 MDT 2021)

On time, efficient and professional


StarStarStarStarStar Excellent exam and the doctor inspires confiden... —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

Excellent exam and the doctor inspires confidence and credibility.


StarStarStarStarStar Everyone was very courteous! —    (Patient since Wed Jan 25 00:00:00 MST 2023)

Everyone was very courteous!


StarStarStarStarStar Everybody that I came into contact that day was... —    (Patient since Mon Aug 01 00:00:00 MDT 2022)

Everybody that I came into contact that day was extremely nice . With the bad times that have occurred it's nice to know there are still people out in the world that still care . Thank u


StarStarStarStarStar Environment very nice. Waiting time was very sh... —    (Patient since Fri May 21 00:00:00 MDT 2021)

Environment very nice. Waiting time was very short and technician was very professional. Always look forward to my appts.


StarStarStarStarStar Loved the detailed pre-op instru —    (Patient since Tue May 18 00:00:00 MDT 2021)

Loved the detailed pre-op instructions


StarNo StarNo StarNo StarNo Star No Info !  —    (Patient since Fri Jun 11 00:00:00 MDT 2021)

No Info ! I am suppose to have cataract surgery next Friday. I was in this week for an appointment to have measurements taken of my eye - which went well. However, I have no information on how to prepare for my eye surgery! No one has told me what eye drops to use, how often, what Rx to stop taking prior to surgery, etc. I'm not sure it is safe to go thru surgery!


StarStarStarStarStar Easy to use website, excellent office people,  —    (Patient since Wed Nov 08 00:00:00 MST 2023)

Easy to use website, excellent office people, all very knowledgeable, excellent doctor’s communication, overall excellent!!!!


StarStarStarStarStar  —    (Patient since Wed Apr 21 00:00:00 MDT 2021)

It was a pleasure to be there. Everyone was very nice and helpful.


StarStarStarStarStar When I walked in I started to go to the kiosk t... —    (Patient since Mon Jan 23 00:00:00 MST 2023)

When I walked in I started to go to the kiosk to register and a receptionist called to me to say she could help me. My wait was short, the tech who did the testing was professional, explained each procedure she was about to do and did it quickly as possible


StarStarStarStarStar THE DR RUSHED THROUGH MY VISIT —    (Patient since Sat Jan 01 00:00:00 MST 1)

THE DR RUSHED THROUGH MY VISIT


StarStarStarStarStar friendly, professional service. Eye exam seeme... —    (Patient since Fri Aug 04 00:00:00 MDT 2023)

friendly, professional service. Eye exam seemed very though


StarStarStarStarStar Every one were very professional and accommodat... —    (Patient since Tue Apr 13 00:00:00 MDT 2021)

Every one were very professional and accommodating,


StarStarStarStarStar Totally pleased and satisfied with every aspect... —    (Patient since Mon Sep 12 00:00:00 MDT 2022)

Totally pleased and satisfied with every aspect of Milauskas Eye Institute. The staff and physicians are the utmost professional and knowledgeable, and caring and personal to your individual needs.


StarStarStarStarNo Star The wait time before seeing the Doctor was 35 m... —    (Patient since Fri Jul 29 00:00:00 MDT 2022)

The wait time before seeing the Doctor was 35 minutes, way to long of a wait.


StarStarStarStarStar Everyone was very friendly. Appointment was ver... —    (Patient since Mon Feb 12 00:00:00 MST 2024)

Everyone was very friendly. Appointment was very efficient from start to finish.


StarStarStarStarStar OMG.....I cannot say enough positive things abo... —    (Patient since Sat Jan 01 00:00:00 MST 1)

OMG.....I cannot say enough positive things about Milauskas Eye Institute from the first phone call to the post op exam. I was under time constraints and everyone cooperated and made it easy for me to complete my mission. Everyone was so kind, caring, compassionate and informative. Everyone made my experience a delight !! Dr Ketover is brilliant and perfect!! Love, love, love.......never had a worry! Thank you!


StarStarStarStarStar very professional as was expected —    (Patient since Tue Apr 11 00:00:00 MDT 2023)

very professional as was expected


StarStarStarStarStar Excellent service,extremely helpful and friendl... —    (Patient since Wed Apr 07 00:00:00 MDT 2021)

Excellent service,extremely helpful and friendly.


StarStarStarStarStar Dr. Bart Ketover is the TOPS! —    (Patient since Tue Jun 28 00:00:00 MDT 2022)

Dr. Bart Ketover is the TOPS!


StarStarStarStarStar The office staff are professional and courteous... —    (Patient since Mon May 09 00:00:00 MDT 2022)

The office staff are professional and courteous. Dr. Ketover is amazing. He listens to me and explains things in terms that I can understand. I wouldn’t go to any other doctor.


StarStarStarStarStar I was checked in promptly with a pleasant clerk... —    (Patient since Fri Apr 02 00:00:00 MDT 2021)

I was checked in promptly with a pleasant clerk. The doctor’s visit was very thorough and helpful. She gave me instructions on how to best care for my issues. I was very satisfied with all aspects of this appointment!


StarStarStarStarNo Star  —    (Patient since Thu Sep 01 00:00:00 MDT 2022)

Until there is some quiet in the waiting room and examination rooms I am reluctant to recommend Milauskas.


StarStarStarStarStar Liked the new Dr and Chole —    (Patient since Thu May 05 00:00:00 MDT 2022)

Liked the new Dr and Chole


StarStarStarStarStar The staff were very friendly, helpful and very ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff were very friendly, helpful and very organized.


StarStarStarStarStar I have been a patient of Dr.Ketover for over tw... —    (Patient since Mon Dec 19 00:00:00 MST 2022)

I have been a patient of Dr.Ketover for over twenty years and have recommended him to many of my friends and neighbors.He is one of the best doctors in the desert.


StarStarStarStarStar My appointment with Dr. Tornatore was great. H... —    (Patient since Mon Apr 18 00:00:00 MDT 2022)

My appointment with Dr. Tornatore was great. He was very thorough and clearly explained everything. Other than a new prescription for my eyeglasses, I'm all set for another 6 months.


StarStarStarStarStar Throughout the entire process of having catarac... —    (Patient since Fri Feb 10 00:00:00 MST 2023)

Throughout the entire process of having cataract surgery done to both of my eyes and the follow up care I was always treated with great care and understanding. The entire team at Milauskas Eye Center should be congratulated for their above and beyond service.


StarStarStarStarStar Welcoming staff, COVID safe environment, knowle... —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

Welcoming staff, COVID safe environment, knowledgeable medical staff


StarStarStarStarStar Excellent and very professional service  —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

Excellent and very professional service


StarStarStarStarStar Sorry to see Dr. Kelly leave. My trips to your ... —    (Patient since Wed Jul 27 00:00:00 MDT 2022)

Sorry to see Dr. Kelly leave. My trips to your clinic are very efficient and personnel are very pleasant.


StarStarStarStarStar The staff was friendly. The service was quick a... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff was friendly. The service was quick and professional. The doctor responded to my questions, and I left there with all my questions answered.


StarStarStarStarStar Everything was wonderful. —    (Patient since Mon May 22 00:00:00 MDT 2023)

Everything was wonderful.


StarStarStarStarStar They took great care explain all the process an... —    (Patient since Mon Aug 28 00:00:00 MDT 2023)

They took great care explain all the process and options I have


StarStarStarStarStar Excellent doctors..... been a patient for 20 ye... —    (Patient since Tue May 03 00:00:00 MDT 2022)

Excellent doctors..... been a patient for 20 years


StarStarStarStarStar Great staff and service.  —    (Patient since Mon Mar 22 00:00:00 MDT 2021)

Great staff and service.


StarStarStarStarStar Dr. Ozgur is excellent —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

I like Dr. Ozgur very much. He's on the ball. I feel confident in his abilities.


StarStarStarStarStar My two experiences at Milauskas were very posit... —    (Patient since Fri Mar 31 00:00:00 MDT 2023)

My two experiences at Milauskas were very positive. The staff are friendly, courteous and professional. I can not say enough great about Dr. Marty Tonnatore. He is a terrific Doctor!


StarStarStarStarStar Dr. Klair is a fantastic doctor. Had my catara... —    (Patient since Wed Dec 20 00:00:00 MST 2023)

Dr. Klair is a fantastic doctor. Had my cataracts done and very pleased. I have friends who went to other doctors and have vision problems after cataract surgery. I have 20/20 vision now.


StarStarStarStarStar Always satisfied at Milauskas. —    (Patient since Thu Apr 21 00:00:00 MDT 2022)

Always satisfied at Milauskas.


StarStarStarStarStar Did a great job and kept me com —    (Patient since Wed Mar 10 00:00:00 MST 2021)

Did a great job and kept me com


StarStarStarStarStar  —    (Patient since Thu Mar 16 00:00:00 MDT 2023)

Great service snd care. I’m sorry to see such a skilled, dedicated and really nice Dr. like Dr. Kelly leave for another area.


StarStarStarStarStar Excellent service and friendly staff! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent service and friendly staff!


StarStarStarStarStar Very professional office. —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Very professional office with polite and friendly staff. Very organized and efficient.


StarStarStarStarStar I'm disappointed that my return visits post ope... —    (Patient since Wed Sep 28 00:00:00 MDT 2022)

I'm disappointed that my return visits post operative are not at the Dinah Shore location since I live so close to it.


StarStarStarStarStar This was my second annual exam by Dr Luu and he... —    (Patient since Tue Dec 06 00:00:00 MST 2022)

This was my second annual exam by Dr Luu and he was terrific.


StarStarStarStarStar Dr Kelly great hate to see him leave —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Dr Kelly great hate to see him leave


StarNo StarNo StarNo StarNo Star Although the office staff were very kind and ac... —    (Patient since Tue Mar 16 00:00:00 MDT 2021)

Although the office staff were very kind and accommodating, I was appalled by Dr Kelly as I found him to be rude, flippant and uncaring, not good qualities for a healthcare professional (I should know, I'm a physician myself). Perhaps this attitude was because he will be leaving for Washington in a few weeks so he no longer cares but I will give him the benefit of the doubt that it was because he was in pain, something I can certainly appreciate. Still..... Unfortunately there is another problem. Over the past 8 or 9 years I have been coming to Milauskas, I have had at least 3 different doctors. The first one retired but the replacements don't seem to stay long. I'm not sure what the problem is, but I'm not staying with this group any longer to find out. I'm going to find another doctor where I can get good continuity of care


StarStarStarStarStar Dr Patrick Kelley  —    (Patient since Tue Jun 28 00:00:00 MDT 2022)

I met and was treated by Dr Kelley twice in the last month. He treated me with respect snd not only answered my questions; he offered options. Even though my first visit was February, I will miss Dr Kelley. Now the unknown of a new doctor.


StarStarStarStarStar Dr Bart is a great M.D.  —    (Patient since Mon Jan 09 00:00:00 MST 2023)

Dr Bart is a great M.D.


StarStarStarStarStar Very efficient and professional —    (Patient since Tue Sep 13 00:00:00 MDT 2022)

Very efficient and professional


StarStarStarStarStar  —    (Patient since Mon May 02 00:00:00 MDT 2022)

Very friendly staff and great dr. Spent time not in a rush


StarStarStarStarStar Very professional and very happy with expertise... —    (Patient since Tue Mar 15 00:00:00 MDT 2022)

Very professional and very happy with expertise and listening skills


StarStarStarStarNo Star Everything was wonderful.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything was wonderful. If someone asked for my recommendation, I would definitely recommend your clinic; it's just that I don't go around giving unsolicited recommendations to anyone about anything.


StarStarStarStarStar Appointment was efficient. —    (Patient since Thu Oct 12 00:00:00 MDT 2023)

Appointment was efficient and on time. Pre-Registration saves a lot of time. Staff very professional.


StarStarStarStarStar very grateful to have such excellent physician ... —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

very grateful to have such excellent physician as Dr Ketover available


StarStarStarStarStar Everyone is kind, helpful & professional. They ... —    (Patient since Tue Jan 02 00:00:00 MST 2024)

Everyone is kind, helpful & professional. They have been there to help me in every way! Every doctor is highly trained, knowledgable & sincere. The desk staff are all friendly & helpful. Even the billing department was helpful in explaining my insurance benefits! I am grateful to be able to trust my eyes to such a great team!


StarStarStarStarStar The staff and everyone here very nice and kind ... —    (Patient since Wed Apr 05 00:00:00 MDT 2023)

The staff and everyone here very nice and kind they care about your health I will recommend anyone to them


StarStarStarStarStar Very friendly and professional. —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

Very friendly and professional.


StarStarNo StarNo StarNo Star Very disappointing exam with Dr. Kelly —    (Patient since Wed Aug 25 00:00:00 MDT 2021)

I’ve typically received outstanding care and service from prior appointments. Not this time. Dr. Kelly lacked proper bedside manner and used inappropriate snark during the exam. He questioned Dr. Clair/Clare’s prior medical advice and Rx she provided me. Since I was being seen for the same issue, I asked Dr Kelly to prescribe the same Rxs that Dr. Clair/Clare had. He refused and was condescending without any medical explanation for his refusal. Later that day, knowing I needed my eye to rapidly heal so I could function, I called to request the Rx that had previously been effective. No call back, as promised by staff. I called the next morning.The staff remarked that Dr. Kelly had not signed the Rx request and that they would again send it to him. I expressed my frustration that Dr. Kelly wasn’t taking my complete care seriously and that I had to advocate for a medication that was proven to work on me. It’s been yet another day with no call back on the Rx. I would not recommend Dr. Kelly. Dr. Clair/Clare was outstanding and I would definitely see her again. This was a really disappointing visit that caused my healing to be less than satisfactory, indicating a poor care standard.


StarStarStarStarStar The receptionists are always very friendly and ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The receptionists are always very friendly and helpful as are all the staff. I saw the new doctor, Dr. Pasavento. He was very professional and explained my exam very completely. I would recommend Milauskas to anyone needing eye care.


StarStarStarStarStar Comprehensive Care Provided by the Entire Team —    (Patient since Fri Jan 12 00:00:00 MST 2024)

Milauskas Eye Institute RM was recommended to me by friend. I was impressed with their organization, friendly staff, and the comprehensive care provided by the entire team. A special thank you to Dr. Klair, who paid attention to my concerns and addressed them with patience and professionalism.


StarStarStarStarStar A very friendly environment and very profession... —    (Patient since Tue May 03 00:00:00 MDT 2022)

A very friendly environment and very professional


StarStarStarStarStar Polite responsive clerical staff Professional... —    (Patient since Wed Feb 23 00:00:00 MST 2022)

Polite responsive clerical staff Professional staff are respectful and well informed. Procedures are done efficiently and carefully. Office atmosphere is friendly and happy


StarStarStarStarStar Staff is always friendly and professional. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Staff is always friendly and


StarStarStarStarNo Star Better than expected —    (Patient since Tue Dec 27 00:00:00 MST 2022)

Only waited 15-20 minutes past appointment time to be seen, so not bad considering how busy they are. Check-in was easy for first time patient. Exam went well, Jazz the PA technician was excellent. Dr. Bart was fine in summation of my condition.


StarStarStarStarStar Good experience. Like Dr Ketover very much. —    (Patient since Tue Nov 01 00:00:00 MDT 2022)

Good experience. Like Dr Ketover very much.


StarStarStarStarStar  —    (Patient since Wed Oct 25 00:00:00 MDT 2023)

Efficient friendly and helpful people and a very knowledgeable Doctor


StarStarStarStarStar Dr. Kelly truly cares about his patients —    (Patient since Fri Oct 07 00:00:00 MDT 2022)

Dr. Kelly truly cares about his patients. He is diligent with his patients. He takes the time to listen, educate and resolve the medical issue. There are not to many doctors like, Dr. Kelly that are outstanding and caring. Patient, Lorena Ritchey


StarStarStarStarStar Dr Tornitore  —    (Patient since Wed May 04 00:00:00 MDT 2022)

Dr Tornitore was professional, knowledgeable and kind.


StarStarStarStarStar Dr. David A Heaton I am so very happy with Dr ... —    (Patient since Tue Jan 12 00:00:00 MST 2021)

Dr. David A Heaton I am so very happy with Dr Bart, my eyesight is perfect thanks to him and team all wonderful.!!!!


StarStarStarStarStar Problem —    (Patient since Fri Feb 19 00:00:00 MST 2021)

I sent a text yesterday, but no one has gotten back to me On Friday, during my appointment, before my left eye was dilated, the Doctor accidentally poked poked me .under the left eye with the instrument This weekend that area swelled up and turned a little black and blue and is painful, especially when I blink Question was, will this go away on its own or do I need any medication to fix this Have not heard back yet. Kristine Wentz


StarStarStarStarStar Informative  —    (Patient since Fri Mar 17 00:00:00 MDT 2023)

Very in informative on every step, of the eye exam.


StarStarStarStarStar A friendly and professional atmosphere  —    (Patient since Thu Aug 24 00:00:00 MDT 2023)

A friendly and professional atmosphere


StarStarStarNo StarNo Star I was forgotten and left sitting for half an hour —    (Patient since Wed Feb 17 00:00:00 MST 2021)

I was taken into the back by Kareena and then left in a waiting area for my eyes to dilate. I saw her take 2 more patients back in the time I was sitting there and neither of them joined me in that waiting area even though I heard her tell one of them that his eyes would be dilated. After sitting there for half an hour, I started looking for her to make sure she had not forgotten me. She was nowhere to be found. I had just approached a door and said, "excuse me" to the woman sitting there. At that point I heard Dr Kelly go into an exam room and ask the patient if she was me. She said no. I said, " That is me and I have been sitting out here waiting for a very long time." Dr Kelly took me into a room at that point and did my exam. I was not happy with this. Especially with COVID I don't want to be sitting around in a medical office any longer than necessary. This was not a good experience!


StarStarStarStarStar Very good service. Not good glasses selection —    (Patient since Sat Jan 01 00:00:00 MST 1)

Rancho mirage location - My eye doctor is really great. She listened to my odd explanation of eye issues and Interpreted it in a coherent manner to provide an excellent level of care. She spent more time than I expected with me and explained what was happening. She also found an eyelash in my eyeball that had been there for a while and removed it! The assistant who first took me back before the doctor was really great. She listened and had awesome conversational flow. The only issue is the glasses selection is very poor in every respect for men's. For example there were maybe 6-7+ walls of glasses for women vs 3 mens. And 2 for sunglasses. One of those 3 mens walls were missing maybe half the frames. The style of frames were all very similar and not really fashionable. Not the end of the world as there are multiple locations throughout the valley. But, I am having to go elsewhere to satisfy that need. It would be great if there was a one stop shop to the otherwise excellent experience. Thank you


StarStarStarStarStar Great service with a friendly staff. —    (Patient since Mon Jul 10 00:00:00 MDT 2023)

Great service with a friendly staff.


StarStarStarStarStar I have always had thorough eye exams & advice. ... —    (Patient since Fri Aug 04 00:00:00 MDT 2023)

I have always had thorough eye exams & advice. Dr Frasotto is excellent indeed! Wish your eyeglass pricing was more reasonable.


StarStarStarStarStar Very professional and caring, —    (Patient since Mon Jul 18 00:00:00 MDT 2022)

Very professional and caring,


StarStarStarStarStar Staff was very thorough and polite. Cory the as... —    (Patient since Thu May 26 00:00:00 MDT 2022)

Staff was very thorough and polite. Cory the assistant was excellent in her attention to detail while still being very pleasant. She was the best.


StarStarStarStarStar Always excellent service —    (Patient since Fri Feb 10 00:00:00 MST 2023)

I am having cataract surgery and went in today for my lens measurements. I arrived on time and within minutes I was taken back for the procedure. The lady who assisted me introduced herself and was friendly and very professional. In all of my visits I felt like I was treated as a valued customer.


StarStarStarStarStar  —    (Patient since Tue Nov 22 00:00:00 MST 2022)

I always impressed with Dr. Ketover and the staff at Milauscas Eye Clinic.


StarStarStarStarStar All staff members we met were all very pleasant... —    (Patient since Wed Nov 08 00:00:00 MST 2023)

All staff members we met were all very pleasant and accommodating and very knowledgeable, and explained in detail the next step for cataract surgery.


StarStarStarStarStar I am super impressed with service and follow up... —    (Patient since Wed Feb 10 00:00:00 MST 2021)

I am super impressed with service and follow up emails and appointment reminders.


StarStarStarStarStar friendly, explained things well. Gave me prescr... —    (Patient since Sat Jan 01 00:00:00 MST 1)

friendly, explained things well. Gave me prescriptions. Nice dr.


StarStarStarStarStar Life savers in my emergency! —    (Patient since Wed Dec 21 00:00:00 MST 2022)

I am so grateful to all the staff, from scheduling to the doctors! I had an emergency situation/ head trauma and they got me in for an appointment the next day. Everything was checked out and my recovery has been so good. I was so stressed because I couldn't get an appointment for my primary physician to take my stitches out which were above my eye. The doctor at milauskas offered to remove them and better yet informed me that the occular plastics doctor could do it as well. Excitedly I had them removed by him. The staff was kind, he was gentle, assured me that everything was healing well, very informative, and quick. I highly recommended Milauskas!


StarStarStarStarStar I only saw Dr. Kelly 2 times, he advised me he... —    (Patient since Fri Jun 24 00:00:00 MDT 2022)

I only saw Dr. Kelly 2 times, he advised me, he was leaving and going back to Washington, I was disappointed to hear that, but he assured me I would be equally pleased with his replacement Dr. Klair


StarStarStarStarStar Very well organized and Bart Ketover is a wonde... —    (Patient since Tue Jun 20 00:00:00 MDT 2023)

Very well organized and Bart Ketover is a wonderful ophthalmologist !


StarStarStarStarNo Star I can't read this without great strain. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I can't read this without great strain.


StarStarStarStarStar I find the doctors to be great and willing to a... —    (Patient since Thu Jan 28 00:00:00 MST 2021)

I find the doctors to be great and willing to answer questions. I trust their decisions. The office is always friendly and efficient


StarStarStarStarStar The most professional place ever!  —    (Patient since Tue Feb 02 00:00:00 MST 2021)

Dr. Luu was great and super professional. He answered all my questions and concerns and helped me to understand my diagnose a little bit better. I highly recommend him!


StarStarStarStarStar My wife and I both saw Dr Sarah Frassato on Fri... —    (Patient since Wed Jan 18 00:00:00 MST 2023)

My wife and I both saw Dr Sarah Frassato on Friday . Dr Frassato is very knowledgable and professional in her interaction with patients. We both feel very comfortable and secure in dealing with her.


StarStarStarStarStar excellent service from first phone call to afte... —    (Patient since Sat Jan 01 00:00:00 MST 1)

excellent service from first phone call to after my visit


StarStarStarStarStar Dr. Ketover is professional, kind and informati... —    (Patient since Tue Jul 27 00:00:00 MDT 2021)

Dr. Ketover is professional, kind and informative. He's a great listener as well.


StarStarStarStarStar Professional Eye Care Services  —    (Patient since Tue Mar 28 00:00:00 MDT 2023)

This week's eye exam and the next day glasses purchases for my spouse and me could not have been a better experience. The entire staff were professional courtesy, and were very knowledgeable of their tasks. I definitely would recommend anyone to visit a quality vision care center. Thank you Milauskas Eye Institute.


StarStarStarStarStar The Dr is very thorough! He communicates clear... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The Dr is very thorough! He communicates clearly.


StarStarStarStarStar The Milauskas doctors have done an amazing job ... —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

The Milauskas doctors have done an amazing job of treating and correcting my Macular Degeneration. The vision in my affected eye is very near as good as my unaffected eye. Thanks to all doctors and nurses involved.


StarStarStarStarStar Office staff & well as doctors are very profess... —    (Patient since Mon Oct 24 00:00:00 MDT 2022)

Office staff & well as doctors are very profession and caring. On time appointments as well as thorough exam.


StarStarStarStarStar  —    (Patient since Mon Aug 15 00:00:00 MDT 2022)

I have always been treated promptly and the staff has always been awesome!


StarStarStarStarStar Annual Eye Exam —    (Patient since Thu May 11 00:00:00 MDT 2023)

I have been a patient a Milauskas Eye Institute for many years. They do a great job. My eye photographs didn't take long and Dr. Yoh is great.


StarStarStarStarStar Hello it has always been very good at Milauskas... —    (Patient since Fri May 20 00:00:00 MDT 2022)

Hello it has always been very good at Milauskas, Very professional and friendly.


StarStarStarStarStar The office staff and doctors are awesome! Dr Ke... —    (Patient since Wed Jun 08 00:00:00 MDT 2022)

The office staff and doctors are awesome! Dr Kelly was real understanding of my issues! Thank you Milauskas!


StarStarStarStarStar Really like your man Kelly You are fortunate t... —    (Patient since Wed Jan 20 00:00:00 MST 2021)

Really like your man Kelly You are fortunate to have him on your team!


StarStarStarStarStar This is a first class medical office. Efficien... —    (Patient since Mon Jun 06 00:00:00 MDT 2022)

This is a first class medical office. Efficient, kind, welcoming staff up front. MA works with competence and has a pleasant personality. Dr. Klair is one of the finest I've encountered anywhere because she is so personable, knowledgeable, and demonstrates deep care and concern for her patients.


StarStarStarStarStar Dr. Ketover. —    (Patient since Sat Jan 01 00:00:00 MST 1)

As always, Dr. Ketover is the only doctor I trust with my eyes which are priceless. He is knowledgeable, calm, informative and in one word....perfect.


StarStarStarStarStar Dr. T was fantastic! First time I felt an Opt... —    (Patient since Mon Apr 18 00:00:00 MDT 2022)

Dr. T was fantastic! First time I felt an Optometrist fitted me well for contacts. He was well recommended and I agree with that for sure. He took the time to fit me correctly and I felt comfortable with the contacts at first fitting.


StarStarStarStarStar Dr. Klair is professional, efficient and kind. ... —    (Patient since Fri Jul 22 00:00:00 MDT 2022)

Dr. Klair is professional, efficient and kind.


StarStarStarNo StarNo Star I was most upset to have to spend over 2 hours ... —    (Patient since Thu Dec 22 00:00:00 MST 2022)

I was most upset to have to spend over 2 hours in your office, in multiple rooms with multiple employees! I am 80 years old and have been so careful not to be in an enclosed environment for more than 20 minutes!. Also I received a refraction that I did not request. I should have been given the option and not spent $45 for something I had done in 2020.. so those two unfortunate events makes me down grade the facility


StarStarStarStarStar Very professionally handled. In/out with no di... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professionally handled. In/out with no discomfort.


StarStarStarStarStar Caroline Kase. —    (Patient since Mon May 16 00:00:00 MDT 2022)

Very professional. Forgot to ask if I need a new prescription for a change o glasses.


StarStarStarStarStar The staff is attentive and professional. Dr Ke... —    (Patient since Tue Jan 12 00:00:00 MST 2021)

The staff is attentive and professional. Dr Ketover was easy to understand and was caring in his demeanor.


StarStarStarStarStar The profession services are topnotch and all of... —    (Patient since Mon May 03 00:00:00 MDT 2021)

The profession services are topnotch and all of the staff are efficient, courteous, and friendly at both the La Quinta and Rancho Mirage locations.


StarStarStarStarStar My visit went smoothly and impressive safety me... —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

My visit went smoothly and impressive safety measures were followed. Very difficult doing the exam with a mask on,!


StarStarStarStarNo Star  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Assistants at the office are cold.


StarStarStarStarStar Always great service and Dr. Suthar is the best... —    (Patient since Wed Jan 20 00:00:00 MST 2021)

Always great service and Dr. Suthar is the best!


StarStarStarStarStar Have tremendous trust in Dr Suthar and his staf... —    (Patient since Tue Jun 08 00:00:00 MDT 2021)

Have tremendous trust in Dr Suthar and his staff. Very caring and professional.


StarStarStarStarStar Dr. Kelley  —    (Patient since Wed Jan 06 00:00:00 MST 2021)

Dr. Kelley was (is) great. Personal and professional all at the same time. And took time to answer all my questions... even when I asked twice. Everyone of the staff up front and Dr. K's assistants was friendly, helpful and KNOWLEGEABLE! Rock -On!


StarStarStarStarStar You are well taken care of at Milauskas.  —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

You are well taken care of at Milauskas. All staff are responsive to needs and questions. Environment is clean and COVID safe.


StarStarStarStarStar always on time and very efficient thanks for yo... —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

always on time and very efficient thanks for your service


StarStarStarStarStar Macular deterioration evaluation and treatment. —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

Staff was knowledgeable, courteous and friendly.


StarStarStarStarStar Very friendly and professional staff. —    (Patient since Tue Dec 29 00:00:00 MST 2020)

Very friendly and professional staff.


StarStarStarStarStar Always had great service andcare on my third m... —    (Patient since Tue Dec 29 00:00:00 MST 2020)

Always had great service and care on my third md after 20 years with your company. Dr Kettover outstanding in eye care both for me and my wife


StarStarStarStarStar Great Doc. From a long time customer. —    (Patient since Tue Jun 20 00:00:00 MDT 2023)

Great Doc. From a long time customer.


StarStarStarStarStar You guys are great!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

You guys are great! The process is very efficient and professional. The lady taking all the measurements was very kind and helpful in every manner. She answered all my questions and made me feel comfortable throughout.


StarStarStarStarStar Staff is on the Honor Roll Again —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

I think the entire staff is great. However, I believe Dr. Ketover is outstanding as a person and a doctor. As a retired teacher, I would give everyone an A+.


StarStarStarStarStar great experience. Problem solved. —    (Patient since Tue Mar 02 00:00:00 MST 2021)

great experience. Problem solved.


StarStarStarStarNo Star My Milauskas Dr did a very good job of explaining —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

My Milauskas Dr did a very good job of explaining the situation of my eyes and the plan for future care.


StarStarStarStarStar Great staff,very helpful. —    (Patient since Mon Feb 06 00:00:00 MST 2023)

Great staff,very helpful.


StarStarStarStarStar A great Experience  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everybody super friendly/ on time Dr Sarah Frassato the best / very nice and professional/ I was very impressed with the quality of the service I wanted to take the chance to send my compliments to Karla in the office in Oalm Springs/ She made this appointment possible!! Thank you so much !!


StarStarStarStarStar Efficient service  —    (Patient since Fri Jan 27 00:00:00 MST 2023)

Efficient service from the entire staff.


StarStarStarStarStar Dr Kettover is the best. I could not be happier... —    (Patient since Mon Dec 21 00:00:00 MST 2020)

Dr Kettover is the best. I could not be happier and have recommended him to other friends.


StarStarStarStarStar Look forward to our annual visits!!! —    (Patient since Fri Dec 18 00:00:00 MST 2020)

Look forward to our annual visits!!!


StarStarStarStarNo Star Great Doctor.  —    (Patient since Fri Mar 10 00:00:00 MST 2023)

Great Doctor. Hard to make emergency appointment - was told to call other ophthalmologists.


StarStarStarStarStar Awesome doctors! —    (Patient since Wed Jun 08 00:00:00 MDT 2022)

All the doctors I have seen there have been awesome! Dr. Kelly is my favorite right now!


StarStarStarStarStar Everything about this office is top notch! Fro... —    (Patient since Mon Aug 29 00:00:00 MDT 2022)

Everything about this office is top notch! From the friendly, efficient office staff to the Dr. that I see, Dr. Luu


StarStarStarStarStar Easy, Fast and very friendly and helpful staff.... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Easy, Fast and very friendly and helpful staff. Thank you!!!


StarStarStarStarStar Really like Dr. Klair. —    (Patient since Thu Dec 28 00:00:00 MST 2023)

I have been a patient of Milauskas for a number of years. The offices are run efficiently and I really like Dr. Klair. I would recommend her to anyone.


StarStarStarStarStar Your staff is friendly and knowledgeable.I alw... —    (Patient since Fri Dec 02 00:00:00 MST 2022)

Your staff is friendly and knowledgeable. I always trust your advice and diagnosis.


StarStarStarStarStar Great service and all covid-19 precautions met ... —    (Patient since Mon Dec 07 00:00:00 MST 2020)

Great service and all covid-19 precautions met expectations. Front office and OD very professional and was a breeze from start to finish.


StarStarStarStarStar The office is efficient & professional. Dr. Ket... —    (Patient since Mon Oct 24 00:00:00 MDT 2022)

The office is efficient & professional. Dr. Ketover is everything you could want in an ophthalmologist!


StarStarStarStarStar Milauskas is a great place for all your eye nee... —    (Patient since Mon May 09 00:00:00 MDT 2022)

Milauskas is a great place for all your eye needs. From glasses to surgery. The staff is courteous and professional, the doctors are amazing, especially Dr. Ketover who did my cataract surgery. He listens and answers all my questions. I won’t go anywhere else. You won’t be disappointed.


StarStarStarStarStar  —    (Patient since Tue Dec 06 00:00:00 MST 2022)

Very organized and good visit with Dr. Ketover and his staff


StarStarStarStarStar I have always had great and caring service from... —    (Patient since Wed Dec 07 00:00:00 MST 2022)

I have always had great and caring service from Milauskas Dr Kelly.


StarStarStarStarStar Dr is EXCELLENT, all of his assistants are ver... —    (Patient since Thu May 05 00:00:00 MDT 2022)

Dr is EXCELLENT, all of his assistants are very good also


StarStarStarStarStar EYE CHECK UP — 

HAD MY ANNUAL CHECK UP DR. YOH IS VERY GOOD IN EXPLAINING EVERYTHING


StarStarStarStarStar Great service-as always!:) —    (Patient since Tue Nov 29 00:00:00 MST 2022)

Great service-as always!:)


StarStarStarStarStar Efficient and hospitable. —    (Patient since Tue Jan 03 00:00:00 MST 2023)

Efficient and hospitable.


StarStarStarStarStar Front desk staff are exceptional .... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Front desk staff are exceptional, Dr. Ketover and assistants are always helpful and thourough


StarStarStarStarNo Star Dr. Luu was fantastic!  —    (Patient since Tue Nov 24 00:00:00 MST 2020)

Dr. Luu was fantastic! I had not been to Milauskas for a couple of years, so was a bit nervous about seeing a doctor I had not worked with before. That disappeared the second Dr. Luu walked in to the exam room. He instantly put me totally at ease, and his enthusiasm and obvious passion for what he does actually made the entire experience so easy for me. Highly recommend!


StarStarStarStarStar New Vision Test  —    (Patient since Fri Feb 10 00:00:00 MST 2023)

I had a need to get a new vision test as it had been 4 years since my last glasses. I am a veteran and was referred by the VA to Milauskas. I arrived on time for my appointment but did have to wait about 30 minutes to be seen but I was OK with that. Upon being called back I was greeted by OD Jom Emberland and he conducted my vision tests. I was very much impressed with his professionalism and his knowledge and, although I had a lot of questions, he never gave me the impression that he was trying to hurry me through the process. I can highly recommend Milauska and have already done so by having my partner make an appointment with them as well.


StarStarStarStarStar Caring, clean & efficient  —    (Patient since Thu Apr 08 00:00:00 MDT 2021)

Caring, clean & efficient


StarStarStarStarStar The medical service and care are very professio... —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

The medical service and care are very professional and effective. My only suggestion would be a more detailed and complete explanation given to the patient of the medical service being rendered.


StarStarStarStarStar Dr Kelley is the best eye DR I've ever seen. —    (Patient since Fri Mar 31 00:00:00 MDT 2023)

Dr Kelley is the best eye DR I've ever seen.


StarStarStarStarStar Always efficient and personnel are pleasant and... —    (Patient since Wed Jul 27 00:00:00 MDT 2022)

Always efficient and personnel are pleasant and helpful


StarStarStarStarStar always satisfied with the service given, thank ... —    (Patient since Mon Nov 16 00:00:00 MST 2020)

always satisfied with the service given, thank you


StarStarStarStarStar I call Dr. Ketover, "Dr. Miracle". My eyesight ... —    (Patient since Tue Jun 21 00:00:00 MDT 2022)

I call Dr. Ketover, "Dr. Miracle". My eyesight hasn't been this good in seventy years. My double digit near sighted correction glasses are gone. I chose Dr. Ketover because of the wonderful reputation bestowed upon him over the years. I can say without any question, after he did my cataract surgery, well deserved. He answered all of my questions pre and post op and has such a calm and patient manner. His entire staff were all so professional and passionate about their role with the patient. An outstanding team led by an outstanding Doctor.


StarStarStarStarStar Everything was great, fast and Dr. Klair answer... —    (Patient since Mon Aug 05 00:00:00 MDT 2019)

Everything was great, fast and Dr. Klair answered all of our questions. We really like Dr. Klair


StarStarStarStarStar Friendly professional staff —    (Patient since Mon Oct 24 00:00:00 MDT 2022)

Friendly professional staff always a pleasure to deal with at every step of the appointment.


StarStarStarStarStar DR. Virginia Klair was fabulous explained findi... —    (Patient since Wed Nov 11 00:00:00 MST 2020)

DR. Virginia Klair was fabulous explained findings an answered my questions! Staff helpful and knowledgable.


StarStarStarStarStar Dr. Kelley performed cataract surgery on both o... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Kelley performed cataract surgery on both of my eyes and I can’t believe how great I can see now. I wish I had done this years ago when I was first told I should have it done.


StarStarStarStarStar Very professional! I recommend this company to ... —    (Patient since Wed Feb 15 00:00:00 MST 2023)

Very professional! I recommend this company to anyone with eye problems.


StarStarStarStarStar Staff is pleasant and helpful.Facilities are c... —    (Patient since Tue Mar 07 00:00:00 MST 2023)

Staff is pleasant and helpful. Facilities are clean and inviting. Pros are well informed and instructive.


StarStarStarStarStar Highly Recommend  —    (Patient since Thu Jul 06 00:00:00 MDT 2023)

Overall great experience from beginning to end. My appointment was during COVID19 times so cleanliness was important and on spot on in the rancho mirage office. Staff were friendly. Dr. Marty Tornatore O.D was very thorough. He spent time educating me about plan of care moving forward and my eye health/condition. He was personable and good at what he does. I would highly recommend this practice 😊


StarNo StarNo StarNo StarNo Star After eye shot, I had the 2nd corneal abrasion ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

After eye shot, I had the 2nd corneal abrasion in 13 months! I called when I got home with no satisfaction. My husband took off from work to take me to emergency care. I don’t care how busy it gets, & I had already waited 2 hours, take a few more seconds and put the eyelid clamp on the yes, NOT THROUGH IT!


StarStarStarStarStar Everyone was exceptional to talk to! Kudos for... —    (Patient since Fri Nov 06 00:00:00 MST 2020)

Everyone was exceptional to talk to! Kudos for such a warm environment. Connie


StarStarStarStarStar Everything was great! The entire appointment w... — 

Everything was great! The entire appointment was so easy and the Dr was lovely very knowledgeable and positive! Thank You


StarStarStarStarStar Good Choice —    (Patient since Thu Dec 17 00:00:00 MST 2020)

Everyone was helpful, pleasant and very friendly. My exam was detailed and thorough. I am glad I chose Milauskas Eye Institiute.


StarStarStarStarStar  —    (Patient since Mon Feb 27 00:00:00 MST 2023)

I really like how the Staff are all so friendly and helpful. Y


StarStarStarStarStar Everyone was very caring. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was very caring.


StarStarStarStarNo Star  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I did recommend Lorie Walliser to you and Dr Kelly. She saw you about a month ago and came with me on my app’t. She was happy with the service. Except the long waits, me too.


StarStarStarStarStar Diane Greenwood Hello Dr.Claier it was a great ... —    (Patient since Wed Jul 27 00:00:00 MDT 2022)

Diane Greenwood Hello Dr.Claier it was a great to see you at the last visit.Thank You you are a great Dr. And every one at the office is great as well. Sencerly Diane Greenwood


StarStarStarStarStar Great Dr and his Assistant Isaac, was very good... —    (Patient since Thu May 05 00:00:00 MDT 2022)

Great Dr and his Assistant Isaac, was very good and caring!


StarStarStarStarStar I cannot say enough about Dr Ketover. He is to ... —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

AS you can see, eve since my first visit, Dr. Ketover in my eyes is NUMBER I. He cares about his patients. With that in mind, I just sent my close friend to the eye clinic asI have confidence in their professionalism.


StarStarStarStarStar Outstanding Facility.. —    (Patient since Tue Sep 21 00:00:00 MDT 2021)

I have been using the Milauskas Eye Institute services for many years. Always outstanding service, excellent doctors and staff.


StarStarStarStarStar Office and clinical staff very competent, effic... —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

Office and clinical staff very competent, efficient and professional


StarStarStarStarStar Excellent service in all fields.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent service in all fields.


StarStarStarStarStar Dr Kettover is Amazing! I am so pleased with my... —    (Patient since Tue Oct 20 00:00:00 MDT 2020)

Dr Kettover is Amazing! I am so pleased with my care over the past several years and now 2 successful cataract surgeries in the last 3 weeks with the multi focal lens. I couldn’t be happier. Kudos to the entire staff at the surgery center as well. Enjoying my new found freedom with no more glasses. AMAZING!


StarStarStarStarStar Well done.  —    (Patient since Tue Jan 10 00:00:00 MST 2023)

Well done. Everyone was very nice and professional. The offices were clean and the lobby felt safe.


StarStarStarStarStar I am ecstatic with Dr Klair and thank her so mu... —    (Patient since Fri Nov 04 00:00:00 MDT 2022)

I am ecstatic with Dr Klair and thank her so much for my “new eyes.”


StarStarStarStarStar Very thorough annual eye exam —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very thorough annual eye exam


StarStarStarStarStar having been a patient for a very short time, it... —    (Patient since Sat Jan 01 00:00:00 MST 1)

having been a patient for a very short time, it is too soon to give a comprehensive assessment at this time the above is based on only 2 visits


StarStarStarStarStar Very friendly and efficient. Did not have to wa... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very friendly and efficient. Did not have to wait long.


StarStarStarStarStar Dr. Frassato does whatever it takes to make sur... —    (Patient since Tue Dec 13 00:00:00 MST 2022)

Dr. Frassato does whatever it takes to make sure you get fitted with the right prescription.


StarStarStarStarStar Outstanding customer service with excellent pro... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Outstanding customer service with excellent professionalism!


StarNo StarNo StarNo StarNo Star One of the WORST experiences of my life. Most ... —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

One of the WORST experiences of my life. Most UNPROFESSIONAL examination I have ever had. BEWARE ! ! !


StarStarStarStarStar Milauskas Eye Institute provides excellent eye ... —    (Patient since Mon Oct 10 00:00:00 MDT 2022)

Milauskas Eye Institute provides excellent eye care. Doctors and assistants are knowledgeable and caring.


StarStarStarStarStar I always receive excellent care and customer se... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I always receive excellent care and customer service from the Milaskus team. I would hightly recommend them to any of my friends and coworkers.


StarStarStarStarStar A perfect experience. The most beautiful office... —    (Patient since Wed Feb 21 00:00:00 MST 2024)

A perfect experience. The most beautiful offices everyone was so nice


StarStarStarStarStar Dr Kelly and Coi were very professional. But... —    (Patient since Fri Oct 07 00:00:00 MDT 2022)

Dr Kelly and Coi were very professional. At home I had a question about the prescription. I called th desk and was given what I knew was a guessed answer. I asked her to ask Coi the question and have someone call me.She said she would leave a message for Dr Kelly, and someone would call me. Nobody called and I was disappointed. So I called an Ophthalmologist friend who answered my question.


StarStarStarStarStar EVERYONE A PLEASURE TO MEET —    (Patient since Mon Oct 24 00:00:00 MDT 2022)

Everyone from reception to staff are always polite and accommodating and professional.


StarStarStarStarStar  —    (Patient since Tue Jun 15 00:00:00 MDT 2021)

Safe. Professional. Friendly.


StarStarStarStarStar Very, very considerate service —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very, very considerate service


StarStarStarStarStar  —    (Patient since Fri Jan 17 00:00:00 MST 2020)

Dr. Klair is thorough, always answers our questions and has great sense of humor.


StarStarStarStarStar Excellent eye care. I would recommend Milauskas... —    (Patient since Fri Jul 01 00:00:00 MDT 2022)

Excellent eye care. I would recommend Milauskas.


StarStarStarStarStar Everything handled very well considering these ... —    (Patient since Wed Sep 07 00:00:00 MDT 2022)

Everything handled very well considering these difficult times. All employees encountered were friendly and helpful. Doctor was very detailed in exam. Very good experience with little wasted time waiting. Thanks


StarStarStarStarStar Always outstanding — 

Always very fine welcome and excellent medical exams👍


StarStarStarStarStar Great staff and Drs.  —    (Patient since Wed Feb 08 00:00:00 MST 2023)

Great staff and Drs. They know what they are doing!


StarStarStarStarStar Dr Sarah Frassato evaluated my eyes a few years... —    (Patient since Mon Aug 29 00:00:00 MDT 2022)

Dr Sarah Frassato evaluated my eyes a few years ago when my previous optometrist just couldn't get my eye prescription to accommodate the contact lens monovision as my eye's were aging. Dr Frassato literally changed my life, I was able to experiment with a soft daily contact lens trial, switching from gas permeable lens and I have never looked back ! The daily Toric lenses are so comfortable, and the monovision correction is about as perfect as my vision can be, without having to deal with glasses in a busy medical profession. Dr Frassato is meticulous and calm with her examination, she is also intuitive to the patients request which makes a patient feel heard in their frustrations to maintain the freedom to have that youthful eye site without annoying glasses !


StarStarStarStarStar I love your operation the covid part sucks but ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I love your operation the covid part sucks but I understand


StarStarStarStarStar Very professional and everyone was sooooo nice —    (Patient since Thu Sep 17 00:00:00 MDT 2020)

Very professional and everyone was sooooo nice


StarStarStarStarStar I had a very pleasant experience with Doctor Ke... —    (Patient since Thu Feb 02 00:00:00 MST 2023)

I had a very pleasant experience with Doctor Kelly. thank you. He was very professional with a touch of humor. Iris Williams


StarStarStarStarStar Courteous and friendly staff. —    (Patient since Mon Mar 13 00:00:00 MDT 2023)

Courteous and friendly staff.


StarStarStarStarStar Professional, courteous and friendly from the b... —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Professional, courteous and friendly from the beginning to the end of my appointment. Every single staff member was a pleasure.


StarStarStarStarStar Always friendly and professional. Make you feel... —    (Patient since Tue Jan 03 00:00:00 MST 2023)

Always friendly and professional. Make you feel god you are there. Dr Ketover is relaxed and so reassuring all is well.


StarStarStarStarStar Totally professional...on every level. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Totally professional...on every level.


StarStarStarStarStar Great experience from my visit. The front offic... —    (Patient since Thu Sep 17 00:00:00 MDT 2020)

Great experience from my visit. The front office staff very friendly and helpful!


StarStarStarStarStar Very impressed. Highly recommend. —    (Patient since Fri Oct 30 00:00:00 MDT 2020)

Very impressed. Highly recommend.


StarStarStarStarStar Doctor is concerned that she saw an irregularit... —    (Patient since Thu Jan 05 00:00:00 MST 2023)

Doctor is concerned that she saw an irregularity in my left eye. She suggested that I have tests for glaucoma next week. I had noticed a little blurring in my left eye. I’m very happy that I kept my yearly exam.


StarStarStarStarStar perfect medical careThanks —    (Patient since Tue Nov 08 00:00:00 MST 2022)

perfect medical care Thanks


StarStarStarStarStar Glad to Have Found Milauskas Eye Institute RM —    (Patient since Tue Nov 15 00:00:00 MST 2022)

Very clean and spacious office. Friendly staff and doctor. Efficient processes during checkup. Good experience ordering new glasses.


StarStarStarStarStar Dr. Ketover was very efficient and professional... —    (Patient since Tue Sep 15 00:00:00 MDT 2020)

Dr. Ketover was very efficient and professional helping me with my eye.


StarStarStarStarStar Love ❤️ Milauskas Institute! ❤️ Dr Brandon Luu ... —    (Patient since Tue Jan 09 00:00:00 MST 2024)

Love ❤️ Milauskas Institute! ❤️ Dr Brandon Luu is GREAT!


StarStarStarStarNo Star  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Other than my previous email regarding the phone courtesies, the service has been very good. I have been communicated in a timely manner, and the follow up has been very good.


StarStarStarStarStar Dr. Suther. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Dr. Suther is terrific , highly skilled with a "calming personality". I also think Jasmine is excellent


StarStarStarStarStar Everything great except I’m still waiting to he... —    (Patient since Fri Nov 04 00:00:00 MDT 2022)

Everything great except I’m still waiting to hear what time my surgery is with Dr Klair on Weds 16th. Less than one week. Please advise. Thank you, Ronald Buemi


StarStarStarStarStar Dr. Ketover and his Assistants are very profess... —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

Dr. Ketover and his Assistants are very professional, knowledgeable, and courteous. I can highly recommend services by Dr. and others at Milauskus Eye Institute.


StarStarStarStarStar Excellent service. Never a problem for over 15 ... —    (Patient since Mon May 23 00:00:00 MDT 2022)

Excellent service. Never a problem for over 15 yrs. Thank Milauskas.


StarStarStarStarStar Dr. Kelly his one of the finest eye Dr's.  —    (Patient since Fri Mar 31 00:00:00 MDT 2023)

Dr. Kelly his one of the finest eye Dr's. I have ever encountered. He takes his time and explains what is going on and is always keen to help you in your journey towards better sight.


StarStarStarStarStar I love working with the folks here. Very Profes... —    (Patient since Mon Jun 19 00:00:00 MDT 2023)

I love working with the folks here. Very Professional..............


StarStarStarStarStar Dr. Frassato is an excellent practitioner. —    (Patient since Tue Dec 13 00:00:00 MST 2022)

Dr. Frassato is an excellent practitioner. She was very meticulous in making sure I was fitted with best contact lenses for my vision issues. Now, thanks to her efforts, I can see perfectly with contacts and glasses, something that my prior doctors could not achieve. I can now see better than I have in a long time, thanks to her efforts.


StarStarStarStarStar Getting ready for cataract surgery —    (Patient since Wed Aug 26 00:00:00 MDT 2020)

Very short wait time. Technician was professional and friendly.


StarStarStarStarStar Dr. Yoh has been my OD at both the Palm Springs... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Yoh has been my OD at both the Palm Springs and Rancho Mirage offices. Dr. Yoh is friendly, informative and efficient. I feel very well cared for. It would be helpful for the website or office to advise eyeglass patients that an appointment is also necessary with the optician due to Covid. The offices are very well maintained and the staff all professional. My prescription cost goes up each year and $2,200.00 is a bit expensive for two pair of glasses not including the examination.


StarStarStarStarStar Just extremely professional! —    (Patient since Wed Aug 19 00:00:00 MDT 2020)

Just extremely professional!


StarStarStarStarStar Milauskas is a great place. The staff is courte... —    (Patient since Mon May 09 00:00:00 MDT 2022)

Milauskas is a great place. The staff is courteous and professional. The wait time is minimal. Dr. Ketover takes time to answer my questions and explain things to me.


StarStarStarStarStar Staff that conducted my test was professional a... —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

Staff that conducted my test was professional and respectful


StarStarStarStarStar Professional services. I answered your questio... —    (Patient since Tue Oct 11 00:00:00 MDT 2022)

Professional services. I answered your questions. Not writing anything else. This is nuts


StarStarStarStarStar The Very Best I Know Of —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

In the many years that I have come to Milauskas, I have never had a problem with the institute. I have recommended a number of people to go, give them a try. I know of no one who didn't return, if possible.


StarStarStarStarStar RM is my office of choice to go to. People are ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

RM is my office of choice to go to. People are always friendly and the place is clean. Also socially distanced seating and temp. checks make it a safer place to be.


StarStarStarStarStar On time very pro —    (Patient since Sat Jan 01 00:00:00 MST 1)

On time very professional


StarStarStarStarStar Dr. Ketover ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I always feel like I have had a very thorough examination with Dr. Ketover. The staff is very friendly and the people at the front desk are also very friendly and polite.


StarStarStarStarStar Myself and my husband have always had great ser... —    (Patient since Thu Dec 28 00:00:00 MST 2023)

Myself and my husband have always had great service with the Milauskas Eye Institute and especially Dr. Ketover. Staff is very very pleasant and it is always a pleasure to go there. That there are many office locations to choose from is also a plus! John & SherryOuderkirk


StarStarStarStarStar Dr. Kelly responds quickly and explains medical... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Kelly responds quickly and explains medical information clearly.


StarStarStarStarStar The best eye care possible —    (Patient since Wed May 24 00:00:00 MDT 2023)

I always feel like I;m in good hands with Milauskas. Dr Frassato is wonderful. She is very knowledgeable, and always willing to listen and answer my questions, She provides sound advice about my eye care strategy as I get older. She has a positive, professional manner, and takes great care during my annual exam. The desk staff is helpful, friendly, courteous, highly competent and responsive.


StarStarStarStarStar Have been a patient for quite a number of years... —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

Have been a patient for quite a number of years and have always appreciated the services provided by all.


StarStarStarStarStar Been a patient for 18+ years. Would never cons... —    (Patient since Fri Jul 24 00:00:00 MDT 2020)

Been a patient for 18+ years. Would never consider anybody else


StarStarStarStarStar Great Service Always... —    (Patient since Tue Sep 21 00:00:00 MDT 2021)

Have always had great service at Milauskas. Everyone friendly, supportive, highly competent, knowledgeable. No problems at all.


StarStarStarStarStar Very organized, timely, caring and most importa... —    (Patient since Tue Aug 25 00:00:00 MDT 2020)

Very organized, timely, caring and most importantly knowledgeable


StarStarStarStarStar On time, professional, informative, etc. Alway... —    (Patient since Sat Jan 01 00:00:00 MST 1)

On time, professional, informative, etc. Always a good experience


StarStarStarStarStar Very clean and good service  —    (Patient since Wed Jul 29 00:00:00 MDT 2020)

Very clean and good service


StarStarStarStarStar Everyone is very friendly and supportive.  —    (Patient since Tue Jul 28 00:00:00 MDT 2020)

Everyone is very friendly and supportive.


StarStarStarStarStar Dr Klair —    (Patient since Fri Jul 22 00:00:00 MDT 2022)

Dr Klair is always professional She answers all questions. I would recommend.


StarStarStarStarNo Star Service is excellent but it is difficult for me... —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

Service is excellent but it is difficult for me to get a clear statement of what I should do regarding future treatments. David Skinner


StarStarStarStarStar Thank you so very much for all of your help and... —    (Patient since Wed Jul 27 00:00:00 MDT 2022)

Thank you so very much for all of your help and support.Diane Greenwood


StarStarStarStarStar Great friendly professional service —    (Patient since Wed Jan 20 00:00:00 MST 2021)

Great friendly professional service


StarStarStarStarStar Great appointment ... —    (Patient since Thu Jun 16 00:00:00 MDT 2022)

Everyone was very professional. Social distancing was observed. The young female assistant was very helpful and did a good portion of the tests. The doctor was extremely pleasant and the whole appointment was great.


StarStarStarStarStar Dr Klaire was very professional. —    (Patient since Wed Nov 16 00:00:00 MST 2022)

Dr Klaire was very professional.


StarStarStarStarStar Professional , friendly, knowledgeable Team. Ev... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Professional , friendly, knowledgeable Team. Everyone was very accommodating. RN did a follow up call after surgery, and wanted to be sure that everything was OK. Later in the afternoon Dr Ketover called to be sure that I was doing fine. This is the first time in many years that I received such personal care . Thank you


StarStarStarStarStar All around very helpful and professional. —    (Patient since Thu Jun 16 00:00:00 MDT 2022)

All around very helpful and professional.


StarStarStarStarStar Very efficient staff friendly Dr. K awes —    (Patient since Tue Jul 21 00:00:00 MDT 2020)

Very efficient staff friendly Dr. K awesome


StarStarStarStarStar Office will call for apt,sometime 2021 —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

I had a short waiting time, saw an assistant after a few minutes I saw Dr. Ketover...... All was with a good ending..............


StarNo StarNo StarNo StarNo Star Not a great experience with the doctor. Hurried... —    (Patient since Fri Jul 17 00:00:00 MDT 2020)

Not a great experience with the doctor. Hurried me out. Said that she could only spend 7.5 min with me due to CDC guidelines. There are NO such guidelines! Did not fully go over results. I am a physician and expect her to have spoken with me in medical terminology. I will need to find a new doctor or find someone elsewhere.


StarStarStarStarNo Star I'm new to your clinic. Let's see when I go bac... —    (Patient since Mon Jun 12 00:00:00 MDT 2023)

I'm new to your clinic. Let's see when I go back next time. Like Dr Sara very much.


StarStarStarStarStar I LOVE MILAUSKAS EYE INSTITUTE —    (Patient since Sat Jan 01 00:00:00 MST 1)

I came to Milauskas Eye Institute originally to see if I was a candidate for cataract surgery and - I was. From the time of my initial phone call to all the technicians that tested and treated me to all the ladies that processed my paperwork to the extensive surgery team and finally to Dr Ketover who performed my surgery - I could not have had a better experience. Everyone involved with every aspect of my care was EXCEPTIONAL every time. ♥♥♥ I LOVE MILAUSKAS EYE INSTITUTE


StarStarStarStarStar Visit  —    (Patient since Thu Feb 04 00:00:00 MST 2021)

The staff and doctor were very professional, courteous, and efficient.


StarStarStarStarStar Dr. Kelly is very knowledgeable and pleasant. I... —    (Patient since Wed Dec 15 00:00:00 MST 2021)

Dr. Kelly is very knowledgeable and pleasant. I felt comfortable asking him all my questions and received very straightforward answers.


StarStarStarStarStar Dr Virginia Klaipeda is a gem. I very much appr... —    (Patient since Fri Jul 10 00:00:00 MDT 2020)

Dr Virginia Klaipeda is a gem. I very much appreciate her professionalism and friendly service.


StarStarStarStarStar Very prompt. The patient rooms are clean aand ... —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

Very prompt. The patient rooms are clean and techs have everything ready for you.


StarStarStarStarStar Good service. One suggestion: need to advise pa... —    (Patient since Fri Jul 10 00:00:00 MDT 2020)

Good service. One suggestion: need to advise patients about the expected time for dilation to end. Mine lasted for about 6 hours. Any way to shorten this, as it became inconvenient??


StarStarStarStarStar Always pleasant and treated very well. —    (Patient since Tue Jul 07 00:00:00 MDT 2020)

Always pleasant and treated very well.


StarStarStarStarStar Your staff and Drs are wonderful! I have total... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Your staff and Drs are wonderful! I have total confidence in you. I have some issues with my corneas, but Dr Kelly is awesome. 1 negative: The Optic area is only open for appts. I tried to call to get an Appt before or after my tests and exam, because you can only make same day appts. All I had to do is pick up my glasses and see if they were ok for my face. I already paid for them. Larry told me they were open at 0800. I couldn’t get anyone to answer the phone til 0920, when I was there! I still needed an Appt. Larry squeezed me in after my appt with Dr Kelly, but it was highly frustrating. This happened to me before also when I was being fit for new glasses. There must be a better way for improvement of customer service.


StarStarStarStarStar Always good based on efficiency quality and rel... —    (Patient since Tue Jul 07 00:00:00 MDT 2020)

Always good based on efficiency quality and reliability and dependability of evaluation


StarStarStarStarStar Mr. T —    (Patient since Sat Jan 01 00:00:00 MST 1)

As usual, service was excellent, all questions answered and prompt follow up appointment made.


StarStarStarStarStar I was scheduled for Palm Desert office but didn... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was scheduled for Palm Desert office but didnt realize it. They got me in to see someone. I would not have bought new lens if I had known there was very little change on only one eye.


StarStarStarStarStar Rock Stars !! —    (Patient since Thu Jul 02 00:00:00 MDT 2020)

Dr Kelley and all staff that interacted with me during 4 appts. were Rock Stars!


StarStarStarStarNo Star All my questions were answered. —    (Patient since Wed Aug 04 00:00:00 MDT 2021)

All my questions were answered.


StarStarStarStarStar Every one I met with about my appointment were ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Every one I met with about my appointment were right on doing their best to make my visit a success. Thanks to all. Gene Reitz


StarStarStarStarStar Very professional and friendly service all the ... —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

Very professional and friendly service all the time


StarStarStarStarStar Excellent clean environment and offices... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent clean environment and offices with very helpful staff.


StarStarStarStarStar The office personal is always friendly and prof... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The office personal is always friendly and professional.


StarStarStarStarStar The entire staff exceeded my expectations. I wi... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The entire staff exceeded my expectations. I will definitely refer others.


StarStarStarNo StarNo Star  —    (Patient since Sat Jan 01 00:00:00 MST 1)

No time was allowe for questions regarding the condition of my vision nor was any concern shown regarding the changes in my vision. It wouold be nice tohave some idea of wheher I should expect improvement or if it (my eye sight) is just going to continue to go bad.


StarStarStarStarStar .A good morning in every way!. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Dr. Suthar was very skilled & Crystal was also excellent. I was also impressed with the office being extremely protected with all the Covid-19 conditions. I never like these procedure , however, I felt at ease and grateful to have such care.


StarStarStarStarStar The staff and doctors here are always courteous... —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

The staff and doctors here are always courteous, professional, and very accomodateing.


StarStarStarStarStar Friendly reception staff, convenient location, ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Friendly reception staff, convenient location, great office ambiance.


StarStarStarStarStar Efficiency —    (Patient since Sat Jan 01 00:00:00 MST 1)

On my two visits everyone was very cordial and efficient. Full explanations were given to my questions. There is a very clear use of social distancing, temperature checks and pleasant waiting rooms.


StarStarStarStarStar In these times of uncertainty, you all were wel... —    (Patient since Thu Oct 20 00:00:00 MDT 2022)

In these times of uncertainty, you all were well prepared. Excellent visit and top notch Dr!


StarStarStarStarStar Everyone at Milauskas Eye Institute is very kin... —    (Patient since Tue Aug 09 00:00:00 MDT 2022)

Everyone at Milauskas Eye Institute is very kind and professional. I knew that I was in the best of hands and it made me feel at ease. I look forward to returning for my second cataract eye surgery. Dr. Ketover is warm and gentle...a master at what he does. He is the best cataract eye surgeon in the desert, and I felt very fortunate to be able to have my eye surgery performed there.


StarStarStarStarStar ⭐️  —    (Patient since Tue Feb 14 00:00:00 MST 2023)

Considering that there’s a pandemic going on, this clinic has really observed the social distancing. Chairs were arranged so that each patient are far apart from each other. Hand sanitizers are available and masks are implemented at the Rancho Mirage Clinic.


StarStarStarStarStar We will continue to come back because our optom... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

We will continue to come back because our optometrist is excellent.


StarStarStarStarStar Impressed. —    (Patient since Mon Oct 23 00:00:00 MDT 2023)

Very impressed with the facility as well as the staff, they were very attentive to our present virus situation, I was quite comfortable,.


StarNo StarNo StarNo StarNo Star See my Yelp review from today. —    (Patient since Wed Jun 17 00:00:00 MDT 2020)

See my Yelp review from today.


StarStarStarStarStar Outstanding  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Outstanding Staff! All of the people I dealt with were very friendly, very informative, very patient and honestly seemed to care.


StarStarStarStarStar Dr. Leftover is always very kind and profession... —    (Patient since Tue Sep 27 00:00:00 MDT 2022)

Dr. Leftover is always very kind and professional with his patients. I have been very pleased with my appointments.


StarStarStarStarStar Good hygene, nice staff, Everyone in the offic... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Good hygene, nice staff, Everyone in the office is through and competent in there knowledge and treatment.


StarStarStarStarStar Excellent Very professional an personable  —    (Patient since Thu Jan 05 00:00:00 MST 2023)

Excellent Very professional an personable


StarStarStarStarStar Very efficient scheduling and at appointments  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very efficient scheduling and at appointments


StarStarStarStarStar Excellent First Appointment —    (Patient since Fri Jul 31 00:00:00 MDT 2020)

This was my first appointment to the Milauskas Eye Institute, Rancho Mirage. I receptionist was polite, professional, and friendly. My appointment was on time. The clinic was COVID-19 compliant, waiting room seats spaced accordingly, hand sanitizer readily available at the check-in counter. Moreover, I did not come in contact with any other patients. My reason for my visit is because I have bilateral cataracts and my vision currently unacceptable. The technician, Melissa, was highly competent at her job. She was friendly, answered my questions appropriately, and was patient with me during the eye examination. I did not feel rushed. It was nice meeting Dr. Klair, she patiently examined my eyes and verified that I in deed need cataract surgery. Dr. Klair was personable and took the time to learn a little about me. She appeared relaxed and explained her findings as she was examining my eyes. I have been followed for the past two years for my cataracts at Oregon Health Sciences University, Portland, Oregon and the same ophthalmologist, looked into my eyes and said to come back next year. All that was said that I have senile cataracts. I left the clinic for the past two years dissatisfied with blurred vision in my right eye. My patient experience with Dr. Klair on the other hand was productive. I appreciate the pamphlets she provided me describing the types of IOLs that I could research at home. I look forward to having improved eye sight, continuing my eye care with Dr. Klair and her team. Thank you very much. Larry Zwaschka


StarStarStarStarStar  —    (Patient since Tue Jul 26 00:00:00 MDT 2022)

I'm blessed to be one of your satisfied patients!!!


StarStarStarStarStar I have always received excellent care/service a... —    (Patient since Wed Jun 29 00:00:00 MDT 2022)

I have always received excellent care/service at the Rancho Mirage office.


StarStarStarStarStar i always have had excellent service & the st... —    (Patient since Mon Oct 17 00:00:00 MDT 2022)

i always have had excellent service & the staff are very friendly & efficient !


StarStarStarStarStar Every prescription I have gotten from Milauskas... —    (Patient since Mon Nov 07 00:00:00 MST 2022)

Every prescription I have gotten from Milauskas has been correct. And I feel very good that they always check my eyes for any problems.


StarStarStarStarNo Star This last visit was very long wait. No one in ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

This last visit was very long wait. No one in the waiting room but me. I was told to make an Appt to meet with the glasses vendor. He said, no day only appts. Confused!


StarStarStarStarStar Thoughtful, professional staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

Thoughtful, professional staff


StarStarStarStarStar Very professional and maintained personal spaci... —    (Patient since Mon May 09 00:00:00 MDT 2022)

Very professional and maintained personal spacing, etc.


StarStarNo StarNo StarNo Star Not Impress with follow up today. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Not Impress with follow up today.


StarStarStarStarStar Great facility. —    (Patient since Fri Feb 10 00:00:00 MST 2023)

Dr. Klair is very caring.


StarStarStarStarStar It is always a pleasure to have an appt with Dr... —    (Patient since Tue Jun 01 00:00:00 MDT 2021)

It is always a pleasure to have an appt with Dr. Ketover who has been my ophthalmologist since 2001. The staff at the Rancho Mirage office is always efficient and pleasant.


StarStarStarStarStar Excellent service by entire staff. Safe set up ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent service by entire staff. Safe set up in waiting area, & staff all masked & gloved & helpful. Dr. Ketover was excellent, thorough, & reassuring about my concern. Highest ratings!!!!


StarStarStarStarStar Great experience, Dr. Ketover is awesome. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great experience, Dr. Ketover is awesome.


StarStarStarStarStar at t... —    (Patient since Mon Sep 12 00:00:00 MDT 2022)

Appointments are on time, the young ladies at the desk are expedient & professional. All the assistants are knowledgeable & thorough.


StarStarStarStarNo Star Everyone was Great! Quality Service, Friendly ... —    (Patient since Mon May 02 00:00:00 MDT 2022)

Everyone was Great! Quality Service, Friendly Staff.


StarStarStarStarStar Doctor and staff were very good! —    (Patient since Fri Mar 18 00:00:00 MDT 2022)

Doctor and staff were very good!


StarNo StarNo StarNo StarNo Star Things seem to have changed —    (Patient since Fri May 22 00:00:00 MDT 2020)

In addition to your phone system sucking, the people on the line simply "ain't" the best. Not very courteous and sometimes down right rude. Plus, after having some sort of infection in my right eye, returning two weeks later for follow up, still infected, change of medication, but no follow up requested by doctor. I'm not a physician, but it sure seems that "standard of care" would sure call for a follow up.


StarStarStarStarStar Professional & Compassionate —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professional and even amidst this current pandemic, clinic or offices were very clean , well-maintained and you felt like personnel really cared for your health.


StarStarStarStarStar Excellent staff with a safe a clean environment... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent staff with a safe a clean environment. Dr Ketover provides excellent crare.


StarStarStarStarStar Your online presence is comforting. I feel in g... —    (Patient since Fri Jul 08 00:00:00 MDT 2022)

Your online presence is comforting. I feel in good hands at the office. Everything is clean and calm.


StarStarStarStarStar Milauskas Eye Institute provides great service,... —    (Patient since Mon Aug 15 00:00:00 MDT 2022)

Milauskas Eye Institute provides great service, great Doctors and great supposrt staff. Can't imagine going to anyone else.


StarStarStarStarStar Great Dr and Staff, during these difficult time... —    (Patient since Thu May 05 00:00:00 MDT 2022)

Great Dr and Staff, during these difficult times, they gave me my Injection in my Eye right on time! THANKYOU


StarStarStarStarStar The office staff are very courteous and profess... —    (Patient since Mon May 09 00:00:00 MDT 2022)

The office staff are very courteous and professional. The office is comfortable and pleasant. Dr. Ketover answers all my questions and explains things I don’t understand. I never feel rushed.


StarStarStarStarStar First of all, I am grateful to have a cornea do... —    (Patient since Thu Jul 07 00:00:00 MDT 2022)

First of all, I am grateful to have a cornea doctor in the valley. I have been dependent on UCLA for nearly 15 years so meeting Dr. Kelly was wonderful for me. All personnel were cautious and considerate of my nervousness in being out in public.


StarStarStarStarStar Dr. Tornatore was very personable and thorough —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

Dr. Tornatore was very personable and thorough


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I felt the doctor and staff were concerned for my Well being.


StarStarStarStarStar Felt good with my Dr. he was thorough and very ... —    (Patient since Wed Oct 07 00:00:00 MDT 2020)

Felt good with my Dr. he was thorough and very patient. He answered all my questions. I will see him again.


StarStarStarStarStar Very friendly and efficient staff. Dr Ketover ... —    (Patient since Tue Sep 13 00:00:00 MDT 2022)

Very friendly and very efficient staff. Dr Ketover very caring and professional.


StarStarStarStarStar Staff professional, courteous, caring —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff was very professional and courteous. Operation of the whole office appeared very efficient. Patients came in, were registered quickly, sat down and in a few minutes were called in for their appointments. Optical technician (title?) by the name of Coy was a delight - efficient as she conducted the tests on the various machines, explained things to me, answered all my questions. Same for Annnette.


StarStarStarStarStar Now I can see better thanks to Dr. Ketover —    (Patient since Mon Feb 08 00:00:00 MST 2021)

Now I can see better thanks to Dr. Ketover


StarStarStarStarStar Excellent experience! —    (Patient since Mon May 15 00:00:00 MDT 2023)

All personnel were friendly and helpful. Doctor was on time!


StarStarStarStarStar Dr. Kelly —    (Patient since Thu Feb 04 00:00:00 MST 2021)

Dr. Kelly is great Dr. He has helped me with resolving my eye issue.


StarStarStarStarStar Appointment complete —    (Patient since Thu Apr 21 00:00:00 MDT 2022)

Had a very nice experience. The wait wasn't long and I was happy with everyone


StarNo StarNo StarNo StarNo Star I feel she was unprofessional,  —    (Patient since Wed Jul 28 00:00:00 MDT 2021)

I feel she was unprofessional, she did find the problem and fixes it. I did not know I should be using eye drops, and she said Everyone knows that etc.


StarStarStarNo StarNo Star Dr. Klair was professional and helpful. I wish ... —    (Patient since Wed Sep 07 00:00:00 MDT 2022)

Dr. Klair was professional and helpful. I wish I had gone in sooner, as this was related to an earlier visit. It would have been helpful if I had been told to look out for this result.


StarStarStarStarStar Extremely competent staff. Dr. Luu and Jim Hahn... —    (Patient since Mon Apr 18 00:00:00 MDT 2022)

Extremely competent staff. Dr. Luu and Jim Hahn are excellent!


StarStarStarStarStar  —    (Patient since Wed Jan 20 00:00:00 MST 2021)

Very professional and welcoming organization


StarStarStarStarStar Dr. Emberland is the best, he answers all the q... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Emberland is the best, he answers all the questions I had, very informative


StarStarStarStarStar Met with RuthAnn in PreOp. She was so reassurin... —    (Patient since Mon Jul 26 00:00:00 MDT 2021)

Met with RuthAnn in PreOp. She was so reassuring and very thorough. Pleasant expierence


StarStarStarStarStar Always receive great service. —    (Patient since Fri Feb 28 00:00:00 MST 2020)

Always receive great service.


StarStarStarStarStar Competent,courteous,friendly sta —    (Patient since Thu May 26 00:00:00 MDT 2022)

Competent,courteous,friendly staff


StarStarStarStarStar Keto Ed is greatest. Austin Gibbons —    (Patient since Wed Mar 08 00:00:00 MST 2023)

Keto Ed is greatest. Austin Gibbons


StarStarStarStarStar Proffessional, friendly employees. Felt in tr... —    (Patient since Mon Oct 18 00:00:00 MDT 2021)

Professional, friendly employees. Felt in truly capable hands.


StarStarStarStarStar I would recommend Dr Klair to a friend or colle... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I would recommend Dr Klair to a friend or colleague. She is a 10. Although the entire process was very effective, I cannot give a blank check to the Institute since I know nothing about the other ophthalmologists.


StarStarStarNo StarNo Star My appointment was moved to a later date becaus... —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

My appointment was moved to a later date because the medication intended for me was not available at the office to which I was directed.


StarStarStarStarStar The service was excellent and I especially appr... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The service was excellent and I especially appreciated Dr. Ketover.


StarStarStarStarStar As a tourist who randomly chose your institute,... —    (Patient since Wed Feb 19 00:00:00 MST 2020)

As a tourist who randomly chose your institute, I was fit in to an appointment same day, and treated very well. In future trips, if I needed eye care, I would certainly call here first.


StarStarStarStarStar Felt well cared for. We enjoyed our visit with... —    (Patient since Thu Jan 19 00:00:00 MST 2023)

Felt well cared for. We enjoyed our visit with Dr. Luu. He was friendly, knowledgeable , and made us feel very welcome.


StarStarStarStarStar Friendly and pr —    (Patient since Thu Feb 13 00:00:00 MST 2020)

Friendly and professional


StarStarStarStarStar Rating. 5 Great Dr and Staff that gives my eye ... —    (Patient since Thu May 05 00:00:00 MDT 2022)

Rating. 5 Great Dr and Staff that gives my Eye injection


StarStarStarStarStar Competent efficient and totally professional in... —    (Patient since Fri May 06 00:00:00 MDT 2022)

Competent efficient and totally professional in every way. Couldn’t ask for anything more.


StarStarStarStarStar Since this was all pre op, and measuring al que... —    (Patient since Mon Nov 30 00:00:00 MST 2020)

Since this was all pre op, and measuring al questions answered


StarStarStarStarStar Every person at the Milauskas Eye Institute whi... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Every person at the Milauskas Eye Institute which whom I have interacted has been very professional and friendly. Particularly enjoyed Dr. Bart P. Ketover, who operated on my eyes.


StarStarStarStarStar  —    (Patient since Wed Nov 02 00:00:00 MDT 2022)

Both my husband and I would recommend Dr. Klair and the Milauskas Eye Institute in Rancho Mirage. We will continue to go there for our eye exams.


StarStarStarStarStar Mrs. Conde —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I am very happy with the customer service anomy optometrist Brandon Luu O D. I had a great experience!


StarStarStarStarStar Great location, great service, really love what... —    (Patient since Thu Jan 05 00:00:00 MST 2023)

Great location, great service, really love what you guys do.


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very little wait time. Nice, professional technician. Clean, well equipped office. Dr Ketover is the best.


StarStarStarStarStar Dr Ketover is a friend and has cared for me for... —    (Patient since Tue May 03 00:00:00 MDT 2022)

Dr Ketover is a friend and has cared for me for 18-20 years. Excellent Doc!


StarStarStarStarStar Marty Tornatore O.D. was very thorough and pro... —    (Patient since Mon Jul 18 00:00:00 MDT 2022)

Marty Tornatore O.D. was very thorough and professional.


StarStarStarStarStar easy to make appointment, close to home, frendl... —    (Patient since Tue Jan 17 00:00:00 MST 2023)

easy to make appointment, close to home, frendliness of staff, I like my doctor


StarStarStarStarNo Star This was my first appointment with the institut... —    (Patient since Thu May 26 00:00:00 MDT 2022)

This was my first appointment with the institute. I was impressed with the facilities. The person at the reception desk was friendly and helpful. The technician was very professional. The doctor explained what my problem is and I’m scheduled to go back for my next appointment.


StarStarStarStarStar Love Dr. Sarah Frasatto! She is always professi... —    (Patient since Tue Jan 02 00:00:00 MST 2024)

Love Dr. Sarah Frasatto! She is always professional & kind. I appreciate the fact that she cares about her patients & will make sure they are well cared for!


StarStarStarNo StarNo Star Since Milauskas opened years ago I have been a ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Since Milauskas opened years ago I have been a patient. At request of several of the physicians I was seen at 4 of your offices.


StarStarStarStarStar Excellent Eye Institute  —    (Patient since Thu Jan 23 00:00:00 MST 2020)

Malauskas has exceptional very professional eye services.


StarStarStarNo StarNo Star Had to Wait one hour —    (Patient since Wed Jan 22 00:00:00 MST 2020)

I was made to wait one hour past my appointment time. Your scheduling department puts too many patients on the schedule. If the doctor gives each patient the required attention, the patents scheduled in the afternoon have to wait to be seen.


StarStarStarStarStar Friendly, professional , great exam ,  —    (Patient since Mon Jun 12 00:00:00 MDT 2023)

Friendly, professional , great exam ,


StarStarStarStarStar Dr Ketover is “the best”! —    (Patient since Tue Jan 21 00:00:00 MST 2020)

Dr Ketover is “the best”!


StarStarStarStarStar recommend Milauskas Institute —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

Friendly and welcoming front desk, great Tech support and reasonable wait with morning appointment.


StarStarStarStarStar If only all medical practices were like this! —    (Patient since Fri Jun 11 00:00:00 MDT 2021)

Everything at this medical practice from the front office reception through the exam and exit process is A+++. The front desk representatives are knowledgeable, polite and helpful. The medical assistants( if that's the right title) are excellent at their job and pleasant at the same time. I have only visited with Dr. Klair, but my wife has seen Dr. Kelly, and both have great bedside manner, are extremely knowledgeable and conduct the exams in a professional and courteous manner.


StarStarStarStarStar I have received very effective treatments since... —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

I have received very effective treatments since my start of macular degeneration however, it took several inquiries from me to obtain any detailed description of my medical situation or the ongoing treatments required.


StarStarStarStarStar The doctor was very professional and knowledgea... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The doctor was very professional and knowledgeable about my condition.


StarStarStarStarStar I HAVE BEEN GOING TO SEE DR. KLAIR FOR A FEW YE... —    (Patient since Mon Jun 13 00:00:00 MDT 2022)

I HAVE BEEN GOING TO SEE DR. KLAIR FOR A FEW YEARS NOW BECAUSE I HAVE GLAUCOMA. SHE HAS WORKED VERY HARD TO HELP ME MAINTAIN MY SIGHT AND KEEPS ME ON TRACK SO I DO WHAT I AM SUPPOSED TO DO TO HELP MYSELF. SHE IS ALWAYS FRANK AND STRAIGHT FORWARD ABOUT THE STATUS OF MY CONDITION WHICH IS ALL I CAN ASK FOR.


StarStarStarStarStar A great experience.  —    (Patient since Wed May 11 00:00:00 MDT 2022)

Service was very prompt. No waiting. Everyone was extremely friendly. The doctor was thorough and answered all my questions.


StarStarStarStarStar Excellent staff. Dr. Ketover is outstanding and... —    (Patient since Tue Feb 11 00:00:00 MST 2020)

Excellent staff. Dr. Ketover is outstanding and has excellent concern for the patient


StarStarStarStarStar Dr. Ketover is excellent, warm and caring In ad... —    (Patient since Mon Jan 13 00:00:00 MST 2020)

Dr. Ketover is excellent, warm and caring In addition to being professional


StarStarStarStarStar The Doctor was knowledgeable and had great bed ... —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

The Doctor was knowledgeable and had great bed side manner. He took his time to explain the diagnosis.


StarStarStarStarStar Excellent care —    (Patient since Wed Dec 07 00:00:00 MST 2022)

The Doctors at Milauskas are very skilled and knowledgable. Additionally, they are kind. I also think the techs supporting the Doctors are very good.


StarStarStarStarStar Dr.Sarah Frassato is fantastic! Very patient an... —    (Patient since Wed Feb 15 00:00:00 MST 2023)

Dr.Sarah Frassato is fantastic! Very patient and thorough. Definitely recommend my friends to her.


StarStarStarStarStar Minimal time waiting to see doctor. Excellent s... —    (Patient since Mon Feb 08 00:00:00 MST 2021)

Minimal time waiting to see doctor. Excellent service


StarStarStarStarStar  —    (Patient since Mon Jan 11 00:00:00 MST 2021)

Prompt and timely appointments...cheerful and friendly desk staff


StarStarStarStarNo Star My lastr visit was the quickest ever. Very lit... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My lastr visit was the quickest ever. Very little waiting around.


StarStarStarStarStar Fast, friendly, efficient! What more could you ... —    (Patient since Wed Mar 15 00:00:00 MDT 2023)

Fast, friendly, efficient! What more could you ask for?


StarStarStarStarStar punctual, efficient, quality time for questions... —    (Patient since Sat Jan 01 00:00:00 MST 1)

punctual, efficient, quality time for questions


StarStarStarStarStar quick prompt and always professional dr frassat... —    (Patient since Sat Jan 01 00:00:00 MST 1)

quick prompt and always professional dr frassato is great along with all other staff


StarNo StarNo StarNo StarNo Star organization needed for appoointments! A 2-1/2 wai —    (Patient since Mon May 02 00:00:00 MDT 2022)

A 2-1/2 hour wait for an appointment is too much for an older population. This debit could bee handled by competent management of time and personnel. It isn't fair, wither to patient or practitioner. Pleae review your organization of days.


StarStarStarStarStar Both my wife and I love Dr Kelly. He has a nice... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Both my wife and I love Dr Kelly. He has a nice personality, and gives good, clear and non-technical explanations of our options and evaluations. And the whole Milauskas Rancho Mirage team is friendly, courteous and very helpful.


StarStarStarStarStar Milauskas is great! —    (Patient since Thu Dec 28 00:00:00 MST 2023)

I have been a patient at Milauskas for many ears. I really like Dr. Klair, and I appreciate how efficiently the offices are run.


StarStarStarStarStar Dr. Ketover is just outstanding —    (Patient since Tue May 03 00:00:00 MDT 2022)

Dr. Ketover is just outstanding


StarStarStarStarStar Dr Kelly did what hoped to accomplish His dem... —    (Patient since Wed Nov 27 00:00:00 MST 2019)

Dr Kelly did what hoped to accomplish His demeanor and professionalism was at the top.highly recommended.


StarStarStarStarStar Have been a patient for over 20 years, obviousl... —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

Have been a patient for over 20 years, obviously very satisfied with the care provided.


StarStarStarStarStar Dr. Ketover is outstanding.  —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

Dr. Ketover is outstanding.


StarStarStarStarStar Excellent Service!  —    (Patient since Tue Feb 28 00:00:00 MST 2023)

Excellent service, including prompt check-in and minimal wait. Dr. Ketover is both professional and friendly and gives clear explanations. My annual examination provides reassurance that my eyes are healthy. I am confident that if/when I should require some treatment, the options will be fully explained.


StarStarStarStarStar  —    (Patient since Tue Nov 29 00:00:00 MST 2022)

Everyone in the office has a smile and is very effiicient!


StarStarStarStarStar It was a pleasant experience. —    (Patient since Wed Nov 17 00:00:00 MST 2021)

It was a pleasant experience.


StarStarStarStarStar Excellent Care! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff are always efficient and friendly with thorough care.


StarStarStarStarStar Very professional and quick. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professional and quick.


StarStarStarStarStar Excellent service, courteous, professional.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent service, courteous, professional.


StarStarStarStarStar Dr. Ketover is always thorough in examining my ... —    (Patient since Mon Jan 08 00:00:00 MST 2024)

Dr. Ketover is always thorough in examining my eyes and answering questions. I always get a relaxed feeling from him as he takes all the time I need, never in a hurry. He's the best!


StarStarStarStarStar Very proffesional, friendly and very informativ... —    (Patient since Thu Feb 04 00:00:00 MST 2021)

Very proffesional, friendly and very informative.


StarStarStarStarStar John P. Agers —    (Patient since Sat Jan 01 00:00:00 MST 1)

I love Dr Sutar, he's awesome.


StarStarStarStarStar Excellent Eye Care —    (Patient since Mon Oct 10 00:00:00 MDT 2022)

My visit on November 12 was a follow-up visit with Dr. Marshak after he performed surgery to remove a growth on my right upper eye lid. He did an excellent job. I had no discomfort after the surgery. Everything feels fine.


StarStarStarStarStar Courteous. caring & efficient staff who are ass... —    (Patient since Thu Apr 08 00:00:00 MDT 2021)

Courteous. caring & efficient staff who are assuring during appointment. Excellent doctors.


StarStarStarStarStar Love Milauskas —    (Patient since Tue Nov 01 00:00:00 MDT 2022)

Every appointment has been thorough and done in a timely manner. All technicians have been kind and caring.


StarStarStarStarStar Friendly, efficient, knowledgeable and professi... —    (Patient since Wed Mar 15 00:00:00 MDT 2023)

Friendly, efficient, knowledgeable and professional!


StarStarStarStarStar They were very professional. My vision is corre... —    (Patient since Wed Nov 27 00:00:00 MST 2019)

They were very professional. My vision is corrected.


StarStarStarStarStar Clean facility, friendly courteous staff, and a... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Clean facility, friendly courteous staff, and a professional doctor.


StarStarStarStarStar Such wonderful people all of you . —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Such wonderful people all of you .


StarStarStarStarStar Once again Dr, Patrick Kelley was great!!!....I... —    (Patient since Mon Jun 19 00:00:00 MDT 2023)

Once again Dr, Patrick Kelley was great!!!....I want him to preform my eye surgery ASAP.... Thank You


StarStarStarStarStar ALL the staff at Milauskas have always been hel... —    (Patient since Sat Jan 01 00:00:00 MST 1)

ALL the staff at Milauskas have always been helpful, polite and very professional with every visit I've had.


StarStarStarStarStar Excellent staff, professional and personal exp... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent staff, professional and personal experience in my eye care


StarStarStarStarNo Star Nice facilities and appointments are handled on... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Nice facilities and appointments are handled on-time.


StarStarStarStarStar The dr. And staff at the facility were great. ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The dr. And staff at the facility were great. Very friendly and informative. I have seen different dr.s/service staff at various locations and they all were great.


StarStarStarStarStar Great friendly professionals —    (Patient since Wed Jan 22 00:00:00 MST 2020)

Great friendly professionals


StarStarStarStarStar I cannot say enough about Dr Ketover. He is to ... —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

I cannot say enough about Dr Ketover. He is to me the best eye specialist. He has a great personality. I trust him very much.


StarStarStarStarStar very thorough exam , everyone friendly and prof... —    (Patient since Mon Nov 07 00:00:00 MST 2022)

very thorough exam , everyone friendly and profesional . exam moves along with very efficient use of time.


StarStarStarStarStar Everyone I dealt with has been very professio —    (Patient since Wed Jun 22 00:00:00 MDT 2022)

Everyone I dealt with has been very professional


StarStarStarStarStar profession office —    (Patient since Wed May 04 00:00:00 MDT 2022)

Office employees are very professional. My only complaint is having to wait too long.


StarStarStarStarStar I am extremely pleased with Dr. Ketover’s knowl... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am extremely pleased with Dr. Ketover’s knowledge and expertise regarding my vision care.


StarStarStarStarStar Excellent eye care —    (Patient since Mon Oct 10 00:00:00 MDT 2022)

Staff members are welcoming in the reception area. The assistant, Coi, was very friendly and extremely skilled. She explained what she was doing and her technique was excellent. She was able to check my eye pressure without my usual reaction of drawing back. Dr. Ketover is excellent. He listens to me and understands my concerns. He is very reassuring regarding my eye health.


StarStarStarStarNo Star Long waits are an issue - took 2+ hours for app... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Long waits are an issue - took 2+ hours for appointment after I was told at reception that everything was on schedule


StarStarStarStarStar The wait was too long. But I understand that s... —    (Patient since Tue Oct 08 00:00:00 MDT 2019)

The wait was too long. But I understand that sometimes it cannot be avoided. I do find though that many times (too many) that in all the offices of Milauskas, the wait is too long.


StarStarStarStarStar  —    (Patient since Tue Dec 06 00:00:00 MST 2022)

I. Am very satisfied with Dr. Ketover, very good doctor.


StarStarNo StarNo StarNo Star Dr. Klair is not competent!... —    (Patient since Fri Sep 27 00:00:00 MDT 2019)

Doctor Suctar is great; but Dr. Klair is not competent to service patients! I am blind in left. The first technician said my sight was 20/30 in the right. She also said that she had to dilate my eyes for the Dr. K's exam. She told me I would be Okay to drive home but would not be able to read until it wore off. Then DR. K did exam and asked me to read the chart. I could not focus the Chart's characters. At least ten people told me one does not try seeing the Chart on dilated eyes. So it appears that us your firm is really a Crap shoot!How disappointing this is.Because of Dr. K's incompetence I must now seek a second Opinion!


StarStarStarStarStar Dr. Klair is loved  —    (Patient since Wed Aug 26 00:00:00 MDT 2020)

Dr. Klair is loved by both my husband and I. She has been for us at all times. She is a remarkable person and doctor and we were blessed the day we found her.


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am very impressed with Dr Kelley. Good communication skills.


StarStarStarStarStar I was catered to an treated very well at Mila... —    (Patient since Mon Sep 23 00:00:00 MDT 2019)

I was catered to an treated very well at Milauskas Eye Institute of R.M.


StarStarStarStarStar Dr. Frassato is a real asset to your organization —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Frassato is cordial, responsive and very thorough. She is real asset to your organization. Sincerely, Welton Whann


StarStarStarNo StarNo Star My last appt was uncomfortable. A male who said... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My last appt was uncomfortable. A male who said he was the assistant to dr. Ketover had a dismissive attitude. He would ask me a question and not listen to my answer and ask same quest again. He put his hands over the machine to look into my eyes and said, “do you want me to do this or get another tech?” I was not able to deal w his attitude because I was sick and my eye hurt a lot at that time, so I just got up and went out to front desk I tried to tell woman behind desk, who was compassionate what happened but I was too sick to wait for her to come back.


StarStarStarStarStar Very informative. Very easy to talk with and a... —    (Patient since Thu Oct 13 00:00:00 MDT 2022)

Very informative. Very easy to talk with and answered all questions. Took sufficient time.


StarStarStarStarStar Staff are always peasant and helpful. Appointm... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff are always peasant and helpful. Appointments are easy to secure. All the doctors are willing to listen to questions and explain procedures thoroughly. Very happy with Milauskas!


StarStarStarStarStar The Site for O'l Blue Eyes —    (Patient since Sat Jan 01 00:00:00 MST 1)

Okay, so you're blowing through the Coachella valley and you want a cool place to rest your eyes, maybe have them tested. What's cooler than going where The Chairman of the Board would go? That's right, the Milauskas Eye Institute is the place for all the top hipsters of the area go. After you check in and out, your eyes are new-to-go. You'll be as cool as Dean Martin at the Flamingo in Vegas for sure!


StarStarStarStarStar Clerical and professional staff are always plea... —    (Patient since Thu May 26 00:00:00 MDT 2022)

Clerical and professional staff are always pleasant and efficient


StarStarStarStarStar Had a very productive appt. with Sarah Frassato... —    (Patient since Fri Aug 04 00:00:00 MDT 2023)

Had a very productive appt. with Sarah Frassato, OD. Friendly, professional and communicated extremely well. I left feeling I knew my options!! Thank you


StarStarStarStarStar This is my 2nd visit to Milauskas and each time... —    (Patient since Sat Jan 01 00:00:00 MST 1)

This is my 2nd visit to Milauskas and each time has been really good. I was greeted immediately and the check in was prompt and I was taken back to start my appointment right on time. The first person I saw was very friendly and asked how my day was going. And performed a couple initial test. Then I was taken back to see Dr. Sarah Frassato. She was very friendly and saw a an item or 2 that needed to be checked again and did this effortlessly. After the exam I was taken to order my new glasses and that also went very smoothly. Very easy checkout process.


StarStarStarStarStar Fabulous professionalism for all the staff and ... —    (Patient since Tue Nov 08 00:00:00 MST 2022)

Fabulous professionalism for all the staff and physicians we have seen. Thank you.


StarStarStarNo StarNo Star I waited 20 mins beyond my appointment time to ... — 

I waited 20 mins beyond my appointment time to be called back and 35 mins to see the doctor ... I was confused why I was getting another eye chart test when I was there for glaucoma test results ... the doctor explained it’s a liability issue but the staff doing it needs to be able to explain why rather than it’s just “procedure”.


StarStarStarStarStar Dr. Suthar was able to greatly improve the eyes... —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

Dr. Suthar was able to greatly improve the eyesight in my right eye at my first visit with him.


StarNo StarNo StarNo StarNo Star My initial visit was excellent. Dr. Ketover and... —    (Patient since Mon Dec 23 00:00:00 MST 2019)

My initial visit was excellent. Dr. Ketover and all of the staff I dealt with. However, Ruth Ann was busy and could arrange my next appointment. Since then, I have encountered nothing by frustration. I've called called at least four times and no one ever picks up. They did call back twice and I was out both times, but the last time called, I was told someone would get back in about a week. When I expressed horror at that she promised to sent an "email" to Ruth Ann to have her call me. I'm waiting. Hope it's not a week.


StarStarStarStarStar Good and efficient office staff .Dr Ketover is... —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

Good and efficient office staff . Dr Ketover is kind , caring and an excellent physician . We


StarStarStarStarStar Great doctor and office staff —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

Great doctor and office staff


StarStarStarStarStar Ms —    (Patient since Wed May 04 00:00:00 MDT 2022)

Very comfortable in your office environment: personnel and providers


StarStarStarStarStar You were a great help to me. —    (Patient since Sat Jan 01 00:00:00 MST 1)

You were a great help to me.


StarStarStarStarStar It is a first class operation with very profess... —    (Patient since Sat Jan 01 00:00:00 MST 1)

It is a first class operation with very professional and caring people


StarStarStarStarStar Dr. Frassato is very patient with all my questi... —    (Patient since Mon Jan 09 00:00:00 MST 2023)

Dr. Frassato is very patient with all my questions and answered all of them.


StarStarStarStarStar Always professional and accomodating —    (Patient since Thu Apr 20 00:00:00 MDT 2023)

Always professional and accommodating


StarStarStarStarStar  —    (Patient since Mon Sep 27 00:00:00 MDT 2021)

Dr. Ketover is the best..have had great experience with him..hmp


StarStarStarStarStar I wouldn’t go anywhere else to receive quality ... —    (Patient since Wed May 24 00:00:00 MDT 2023)

I wouldn’t go anywhere else to receive quality eye care. The doctors are very thorough and always willing to answer questions.


StarStarStarStarStar My appointment was on time and went very smooth... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My appointment was on time and went very smooth. Very professional.


StarStarStarStarStar A positive experience. —    (Patient since Thu Feb 20 00:00:00 MST 2020)

Patient care and lack of waiting time were excellent.


StarStarStarStarStar Professional and attentive staff —    (Patient since Fri Sep 13 00:00:00 MDT 2019)

Very much appreciated the manner in which I was treated by the staff Everyone was very professional and pleasant during my pre-op exam. I felt reassred and relaxed during my visit


StarStarStarStarStar Dr. Ketover was as always wonderful relaxed an... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Ketover was as always wonderful relaxed and knowledgeable The ladies that I saw were also friendly and professional.


StarStarStarStarStar ... —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

I had a very pleasant experience we my husband and I were attended to before I appointed time the Staff were very professional Our Ophthalmologist Bart P Ketover M D was very Kind and professional


StarStarStarStarStar It is beneficial to make an appointment, and to... —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

It is beneficial to make an appointment and to be apprised of changes.


StarStarStarStarStar No time to write comments  —    (Patient since Tue Oct 11 00:00:00 MDT 2022)

No time to write comments


StarStarStarStarStar Wonderful —    (Patient since Tue Sep 24 00:00:00 MDT 2019)

A great team for my cataract surgery as well as a fantastic surgeon Dr. Ketover.


StarStarStarStarStar As in my previous visits, the care provided is ... —    (Patient since Fri Feb 19 00:00:00 MST 2021)

As in my previous visits, the care provided is top notch. Dr. Klaire is a treasure of a doctor.


StarStarStarStarStar I would give him TEN stars if I could. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I would give him TEN stars if I could. I have already referred Dr. Ketover to SEVERAL people. I am extremely pleased with the professionalism and expertise he exhibits and the results that I am experiencing. He came highly recommended (word of mouth) and I see why. From the first appointment where I voiced my concerns regarding a previous doctor I had seen (from a different medical group) regarding the same issue, he listened, and his candor in his response elicited a great deal of respect from me. He is calm, confident and extremely skilled. I could NOT be any more pleased with him or the office!


StarStarStarStarStar My husband and I received professional and pers... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My husband and I received professional and personal exams for a yearly checkup. My questions were answered with understanding and interest. I feel confident with my evaluation and discussion.


StarStarStarStarStar As always, Dr. Ketover is the best! He is my v... —    (Patient since Tue Jan 31 00:00:00 MST 2023)

As always, Dr. Ketover is the best! He is my very favorite doctor of all time!


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff ay pre-op were very informative and professional.


StarStarStarStarStar As always your doctors are punctual, profession... —    (Patient since Thu Aug 19 00:00:00 MDT 2021)

As always your doctors are punctual, professional and personable. It has always been a pleasure to deal with them.


StarStarStarNo StarNo Star  —    (Patient since Tue Feb 23 00:00:00 MST 2021)

Will be able to make an informed judgement after the operation


StarStarStarStarStar A+ for Everyone.. —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

I love your place. The staff is very friendly and professional. The technicians are always helpful and competent. Plus, Dr. Ketover is an outstanding doctor. I would give everyone an A++.


StarStarStarStarStar With an issue that came up 2 days before we wer... —    (Patient since Tue Aug 15 00:00:00 MDT 2023)

With an issue that came up 2 days before we were to leave on a 3 week trip, you were able to work me into be seen by Dr. Leftover the same day, which was much appreciated.


StarStarStarStarStar I was taken in promptly and examined with virtu... —    (Patient since Mon Jun 06 00:00:00 MDT 2022)

I was taken in promptly and examined with virtually no wait. Also, it helps to get a good report.


StarStarStarStarStar Wait time was short and the staff and Doctor we... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Wait time was short and the staff and Doctor were friendly and professional.


StarStarStarStarStar Personally, very satisfied with online experien... —    (Patient since Wed May 04 00:00:00 MDT 2022)

Personally, very satisfied with online experiences


StarStarStarStarStar Last month I had cataract surgery on both eyes,... —    (Patient since Wed Nov 16 00:00:00 MST 2022)

Last month I had cataract surgery on both eyes, two weeks apart. Dr. Maslin did both surgeries. She was always pleasant, knowledgeable, very thorough and wonderful to work with. I am very pleased with the experience and the results. The entire staff was a pleasure to work with. I will highly recommend Milauskas and Dr. Maslin to my friends.


StarStarStarStarStar My experience with Dr. Ketover & staff was exce... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My experience with Dr. Ketover & staff was excellent. I liked the prompt attention. I thought that their was checks & double checks to be sure that the correct lens was implanted.


StarStarStarNo StarNo Star I am very frustrated that I have been handed to... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am very frustrated that I have been handed to now several doctors. Recently to Dr Kelly. I am frustrated that it doesn’t seem that the doctors have communication my case to one another. I have been struggling now for about a year with no resolution. Sadly not once has any of the doctors offered a referral to a specialist. I waited and waited for the “New” doctor to arrive. When he did. He thought I was there for dry eyes. I had to explain. Then today. He was very frustrated and told me that we need to redo the procedure and as it turns out it’s another month away


StarStarStarStarStar a 10+ !!!!!!!I am very happy with services rend... —    (Patient since Wed May 18 00:00:00 MDT 2022)

a 10+ !!!!!!!I am very happy with services rendered............. THANK YOU!


StarStarStarStarStar My experience was fine. And I see better. —    (Patient since Wed Jan 05 00:00:00 MST 2022)

My experience was fine. And I see better.


StarStarStarStarStar Dr Ketover is the best eye dr I have ever been ... —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

Dr Ketover is the best eye dr I have ever been too. He is always calm, & pleasant & willing to talk about your questions & never tries to advocate for unnecessary tests. He is the example that all Drs should follow.


StarStarStarStarStar Dr. Ketover is absolutely the best - profession... —    (Patient since Mon Aug 31 00:00:00 MDT 2020)

Dr. Ketover is absolutely the best - professional, attentive, kind and skilled. Crystal was thorough and professional as well.


StarStarStarStarStar Very Professional. I believe that I have the be... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very Professional. I believe that I have the best doctor to complete my eye surgery.


StarStarStarStarStar Dr. Yuo is the best, he discovered the problem ... —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

Dr. Yuo is the best, he discovered the problem with my eyes where no one else had, I trust him implicitly...sometimes he is very playful, this time he was serious, and as usual right on...


StarStarStarStarStar Professional, efficient service —    (Patient since Wed Sep 21 00:00:00 MDT 2022)

Professional, efficient service


StarStarStarStarStar The doctor and staff are very knowledgeable and... —    (Patient since Mon Aug 15 00:00:00 MDT 2022)

The doctor and staff are very knowledgeable and personable


StarStarStarStarStar Milauskas Eye Institute and the Doctors do a ve... —    (Patient since Mon Aug 01 00:00:00 MDT 2022)

Milauskas Eye Institute and the Doctors do a very thorough examination and are very professional.


StarStarStarStarStar I am so pleased with my surgery!The staff were... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am so pleased with my surgery! The staff were all extremely nice and made me feel at ease .


StarNo StarNo StarNo StarNo Star  —    (Patient since Tue Aug 13 00:00:00 MDT 2019)

I waited an hour, and left, as the Doctor never saw me


StarStarStarStarStar Doctor Ketover and Marczak are the greatest, su... —    (Patient since Mon Sep 12 00:00:00 MDT 2022)

Doctor Ketover and Marczak are the greatest, supported by a great group of folks.


StarStarStarStarStar Very Good service! would like to see more MD's ... —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

Very Good service! would like to see more MD's on staff


StarStarStarStarStar My husband and I are very pleased with Miauskas... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My husband and I are very pleased with Miauskas Eye Institute and would recommend you to anyone. Thank you!


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Really liked Dr. Kelly - took time with me to explain what was going on. I never felt rushed - which is happening way too often with some doctors.


StarStarStarStarStar Terrific customer service .Friendly knowledgea... —    (Patient since Fri Dec 02 00:00:00 MST 2022)

Terrific customer service . Friendly knowledgeable staff and very professional.


StarStarStarStarStar Dr. Ketover is outstanding!!! —    (Patient since Tue Dec 06 00:00:00 MST 2022)

Dr. Ketover is outstanding!!!


StarStarStarStarStar Bart Ketover  —    (Patient since Tue Jun 28 00:00:00 MDT 2022)

very efficient office and Bart Ketover is a superb doctor


StarStarStarStarStar Thank You! —    (Patient since Mon Jan 11 00:00:00 MST 2021)

I've never been treated better by any doctor or staff than at Rancho Mirage's Miauskas Eye Institute. From check- in to check-out I was treated first class.


StarStarStarStarStar Caring professional staff who produced a great ... —    (Patient since Mon Apr 22 00:00:00 MDT 2024)

Caring professional staff who produced a great result! Seeing better than I ever have since my cataract surgery, thanks!


StarStarStarStarStar Dr Kentover is the best.  —    (Patient since Mon May 02 00:00:00 MDT 2022)

Dr Kentover is the best. I have bee


StarStarStarStarStar Knowledge and customer service —    (Patient since Mon Oct 10 00:00:00 MDT 2022)

All the doctors my husband and I see are very knowledgeable and caring. Staff members are courteous.


StarStarStarStarStar It's very comforting to have a doctor for eye s... —    (Patient since Tue Jun 25 00:00:00 MDT 2019)

It's very comforting to have a doctor for eye surgery you can trust.


StarStarStarStarStar  —    (Patient since Thu Jun 20 00:00:00 MDT 2019)

I am unhappy that it now takes 2 visits to accomplish anything.


StarStarStarStarNo Star  —    (Patient since Fri Jul 17 00:00:00 MDT 2020)

Asked to come in early but was never seen until my actual appointment time.


StarStarStarStarStar Service was very professional and I enjoyed mee... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Service was very professional and I enjoyed meeting Dr. Ketover. He explained my upcoming cataract surgery which was very helpful.


StarStarStarStarStar I have been overwhelmed with gratitude with Dr.... —    (Patient since Thu May 26 00:00:00 MDT 2022)

I have been overwhelmed with gratitude with Dr. Klair for recognizing a very serious problem With my eye that could have eventually caused blindness in my eye. Also, Dr. Sutre confirmed Dr. Klair’s concern, and treated the problem with my eye. They have both been knowledgeable, caring, and professional. I am thankful for both of them. Also I would like to recognize the office staff for their expertise, Caring attitude, and professionalism. The office is clean and well appointed!


StarStarStarStarStar Prompt & courteous & reassuring medical service —    (Patient since Mon Aug 08 00:00:00 MDT 2022)

Prompt & courteous & reassuring medical servic


StarStarStarStarStar Dr. Ketover has been a wonderful supporter ever... —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

Dr. Ketover has been a wonderful supporter every time I had an appointment..........


StarStarStarStarStar Everyone is so helpful, pleasent,  —    (Patient since Mon Dec 09 00:00:00 MST 2019)

Everyone is so helpful, pleasant,


StarStarStarStarStar So far I've been very satisfied with your care ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

So far I've been very satisfied with your care of my eyes - I have scheduled surgery for July 3 (first procedure) .


StarStarNo StarNo StarNo Star This is the second time I have been to Milauska... —    (Patient since Mon Jun 17 00:00:00 MDT 2019)

This is the second time I have been to Milauskas to get my eyes examined. Each time there have been major mistakes in the prescription.


StarStarStarStarStar High Quality Eye Care —    (Patient since Sat Jan 01 00:00:00 MST 1)

Having a rare neurological condition that jeopordizes my vision means I must have quality eye care providers. I have found them at Milauskas.


StarStarStarStarStar  —    (Patient since Wed Jun 12 00:00:00 MDT 2019)

I have always received good service and a thorough exam


StarStarStarStarStar Very prompt professional service —    (Patient since Fri Jun 14 00:00:00 MDT 2019)

Very prompt professional service


StarStarStarStarStar Dr. Kelly is a wonderful doctor who explained t... —    (Patient since Wed Oct 02 00:00:00 MDT 2019)

Dr. Kelly is a wonderful doctor who explained the entire procedure and followed through with the aftercare. He is highly professional and I will recommend him to all my friends and associates.


StarStarStarStarStar Provider addressed the clinical issues that wer... —    (Patient since Tue Oct 08 00:00:00 MDT 2019)

Provider addressed the clinical issues that were clear and concise. Provider involved me in my treatment planning


StarStarStarStarStar I have been very happy with the service. The s... —    (Patient since Thu Nov 17 00:00:00 MST 2022)

I have been very happy with the service. The staff is very friendly and always willing to help with whatever I need.


StarStarStarStarStar Very impressive equipment for measurements need... —    (Patient since Tue Nov 05 00:00:00 MST 2019)

Very impressive equipment for measurements needed for cataract surgery


StarStarStarStarStar Professional, caring, efficient teamwork. It g... —    (Patient since Tue Oct 13 00:00:00 MDT 2020)

Professional, caring, efficient teamwork. It goes a long way and is appreciated.


StarStarStarStarStar  —    (Patient since Thu Apr 21 00:00:00 MDT 2022)

This eye exam has been the best ever I felt in complete confidence with Dr Luu I will be a costumer tor ever !


StarStarStarStarStar Appreciate helpin addressing my health care nee... —    (Patient since Wed Feb 23 00:00:00 MST 2022)

Appreciate help in addressing my health care needs.


StarStarStarStarStar A Great Asset —    (Patient since Wed Feb 15 00:00:00 MST 2023)

Dr. Bart Ketover has represented the organization in a most professional and caring manner, for more than ten years in my case.


StarStarStarStarStar Always the best. Professional, courteous and ne... —    (Patient since Fri May 22 00:00:00 MDT 2020)

Always the best. Professional, courteous and never rushed


StarStarStarStarNo Star  —    (Patient since Mon Aug 08 00:00:00 MDT 2022)

Staff was friendly and competent and Dr Kelly was great....my husband made an appt. for himself with him.


StarStarStarStarStar Fast and friendly service —    (Patient since Sat Jan 01 00:00:00 MST 1)

Fast and friendly service


StarStarStarStarStar no title —    (Patient since Mon May 02 00:00:00 MDT 2022)

Waiting time in room was in excess of 20 minutes.


StarStarStarStarStar Dr Klair and the technician staff are the best.... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Klair and the technician staff are the best. The institute is excellent and always on time or early. The patient’s eye problem is treated and the patient released very quickly.


StarStarStarStarStar Your office, staff an Dr.'s are awesome. A wond... —    (Patient since Thu Dec 22 00:00:00 MST 2022)

Your office, staff an Dr.'s are awesome. A wonderful experience visiting your office. Thank you.


StarStarStarStarNo Star Too much driving to different locations for me.... —    (Patient since Tue May 21 00:00:00 MDT 2019)

Too much driving to different locations for me.


StarStarStarStarStar New email address. —    (Patient since Mon May 09 00:00:00 MDT 2022)

This is not review. My email address has changed to: yoshimoriw@outlook.com. Please update your records. Thank you very much.


StarStarStarStarStar I could not be happier with the care provided b... —    (Patient since Fri Aug 11 00:00:00 MDT 2023)

I could not be happier with the care provided by Dr. Klair.


StarStarStarStarStar The staff are all very professional, welcoming... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff are all very professional, welcoming, and friendly.


StarStarStarStarStar I loved Dr Maslin, a very kind thorough physici... —    (Patient since Mon Dec 05 00:00:00 MST 2022)

I loved Dr Maslin, a very kind thorough physician.


StarStarNo StarNo StarNo Star Your office never runs in time and I feel like ... —    (Patient since Mon May 20 00:00:00 MDT 2019)

Your office never runs in time and I feel like cattle being herded


StarStarStarStarStar very knowledgeable and friendly Doctors and st... —    (Patient since Thu May 16 00:00:00 MDT 2019)

very knowledgeable and friendly Doctors and staff


StarStarStarStarStar It is always a great experience, professional a... —    (Patient since Fri May 20 00:00:00 MDT 2022)

It is always a great experience, professional and friendly


StarStarStarNo StarNo Star I find the waiting time from your scheduled app... —    (Patient since Thu May 16 00:00:00 MDT 2019)

I find the waiting time from your scheduled appointment time is excessive. I was over an hour from the time Of my apt before I saw the Dr.


StarStarStarStarStar Milauskas Eye Institute...the best in the Valley!! —    (Patient since Fri Sep 04 00:00:00 MDT 2020)

The staff is excellent, and is friendly and reassuring. Ruth in scheduling is wonderful and helped me get a much needed appointment, thank you Ruth!!! Dr. Ketover is outstanding, I have a difficult situation with my right eye, and he calmly repaired the problem, and it was taken care of before I knew it!! I would highly recommend the Milauskas Eye Institute!


StarStarStarStarStar My visit was extremely pleasant. The tech who d... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My visit was extremely pleasant. The tech who did my procedures had to deal with some challenges and she dealt with them with patience, Dr Kelley was phenomenal and I really appreciate his concern and assessment of my condition, He was caring and I felt it was genuine,


StarStarStarStarStar Very professional and knowledgeable! —    (Patient since Wed May 15 00:00:00 MDT 2019)

Very professional and knowledgeable!


StarStarStarStarStar The care by Dr Ketover is excellent and the as... —    (Patient since Fri Aug 05 00:00:00 MDT 2022)

The care by Dr Ketover is excellent and the assistants are extremely helpful .


StarStarStarStarStar I have been coming to see Dr. Ketovar for over ... —    (Patient since Mon Jun 20 00:00:00 MDT 2022)

I have been coming to see Dr. Ketovar for over 10 years now, he is very thorough, professional, caring. Cataract surgery 6 years ago went well, my vision is getting better and better. His staff takes time to listen and asks the right questions. They make an unpleasant situation seem like a breeze.


StarStarStarNo StarNo Star .. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Paul Yo, DO did and excellent job doing my eye exam.


StarStarStarStarStar The Dr. is knowledgeable and the staff are very... —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

The Dr. is knowledgeable and the staff are very professional and helpful


StarStarStarStarStar Dr. Tornatore was amazing. This was my first vi... —    (Patient since Mon May 06 00:00:00 MDT 2019)

Dr. Tornatore was amazing. This was my first visit with him. Very caring and extremely helpful with all my questions. Look forward to seeing him again


StarStarStarStarNo Star Nice facilities. Friendly optometrist. Thorough... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Nice facilities. Friendly optometrist. Thorough exam.


StarStarStarStarStar  —    (Patient since Fri Aug 25 00:00:00 MDT 2023)

This was the best visit I've had to your facility yet. Dr. Kelly was so knowledgeable and detailed and informative. He is a great addition to your staff.


StarStarStarNo StarNo Star The staff is friendly, so that's why I would re... —    (Patient since Mon Jul 31 00:00:00 MDT 2023)

The staff is friendly, so that's why I would recommend Milauskas. I got an eye exam and while driving away realized I could hardly see. I should have been offered some shade screens for my drive home. They knew I came by myself. It was too late to turn around and ask for them, since I was down the road already. They have never offered them and I even asked the doctor if the dilation would last long, since I had to drive. Also, I think small cataracts should be taken care of now, not in 17 years! If affects my night vision and sensitivity to lights. I have to drive at night to and from work and I could get in an accident, since the car headlights and brake lights prevent me from seeing the road well, i.e., curbs, people in crosswalks, lines in the road, perception of distance, etc. Very dangerous and it doesn't make any sense to make the patient suffer and possibly cause an unnecessary accident or death(s).


StarStarStarStarStar Dr. Kelly —    (Patient since Sat Jan 01 00:00:00 MST 1)

My first time to see Dr. Kelly. He is awesome! I hope he stays there, they do have a fast turnover in doctors. I hope I know where he goes if he does leave.


StarStarStarStarStar I have been with your company for many years. ... —    (Patient since Thu May 05 00:00:00 MDT 2022)

I have been with your company for many years. The treatment that I have had all theses years has been excellent.


StarStarStarStarStar Michael O. B. Cherry... —    (Patient since Thu Apr 07 00:00:00 MDT 2022)

Dr Ketover and his staff has worked diligently over the 12 years I have gone to them meet the medical challenges confronting my eyes.I have the utmost confidence in them because of the professional skills and human kindness..


StarStarStarStarNo Star Procedure went well. Results not as good as I h... —    (Patient since Mon Apr 29 00:00:00 MDT 2019)

Procedure went well. Results not as good as I had hoped.


StarStarStarNo StarNo Star Frustrated —    (Patient since Tue Nov 16 00:00:00 MST 2021)

1. The first set of glasses were not my prescription but someone else. The person that rechecked my vision missed the fact I had cataracts. The doctor caught it and After my cataractsurgery, I was fitted for the office glasses with 3 focal areas, reading, computer and distance. When I tried to return them the oriental man argued with me(not appreciated) and told me to make a new apptmt with the refraction tech. After 3 months I still cannot work at my computer without headaches from the wrong prescription....again.


StarStarStarStarStar Although there is usually a  —    (Patient since Mon Jan 18 00:00:00 MST 2021)

Although there is usually a Little wait time, the office is professional and the people are pleasant.


StarStarStarStarStar Pain is Weakness leaving the body —    (Patient since Sat Jan 01 00:00:00 MST 1)

This time I am in more pain than before following procedure. There is more irritation than prior ones 3 days afterward. The eye is cloudier as the day goes on, I surmise, resting horizontal would be preferable to working the eye. I will try icing the eye at bedtime.


StarStarStarStarStar Absolutely First Rate Care —    (Patient since Thu Jul 21 00:00:00 MDT 2022)

I have received care from four or five different medical professionals at Milauskas. The latest appointment was with Dr. Luu and he was excellent in all respects of his care. This is clearly the preeminent eye center in the Coachella valley


StarStarStarStarStar  —    (Patient since Tue Apr 23 00:00:00 MDT 2019)

Your staff was pleasant and professional; the waits were short; the visit was altogether pleasant.


StarStarStarStarStar I always have a pleasant and professional exper... —    (Patient since Tue Jun 28 00:00:00 MDT 2022)

I always have a pleasant and professional experience with Dr. Bart Ketover & his staff.


StarStarStarStarStar I was very impressed with the quality of servic... —    (Patient since Mon Feb 27 00:00:00 MST 2023)

I was very impressed with the quality of service I received.


StarStarStarStarStar Office staff was friendly and efficient. Wait ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Office staff was friendly and efficient. Wait time was reasonable.


StarStarStarStarStar Dr Maslin was very professional and completely ... —    (Patient since Mon Apr 22 00:00:00 MDT 2019)

Dr Maslin was very professional and completely thorough in her examination of my eyes. She explained everything to me to my satisfaction.


StarStarStarStarStar I was seen promptly, and the doctor was compete... —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

I was seen promptly, and the doctor was competent and communicated effectively.


StarStarStarStarStar Eye Surgery Center - Depressing facility —    (Patient since Fri Mar 03 00:00:00 MST 2023)

The professional service was excellent. The facility at eh eye surgery center is dreary, unwelcoming, depressing, and the chairs in the waiting room are very uncomfortable. I would not want to go back there. Hire an interior designer. Facility at the Eye Institute was very nice.


StarStarStarStarStar The individual that inspected my right eye last... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The individual that inspected my right eye last monday at 8:A.M. at the Dinah Shore office was extremely efficient. Sorry, I forget her name.


StarStarStarStarStar Have been a patient for decades.. —    (Patient since Tue Oct 03 00:00:00 MDT 2023)

Have been a patient for decades. Wouldn't go anywhere else.all the ophthalmologist s are skilled. Usually have a wait but worth it.


StarStarStarStarStar Always on time and wonderful staff —    (Patient since Tue Feb 07 00:00:00 MST 2023)

Always on time and wonderful staff


StarStarStarStarStar Efficient, caring staff / Dr Suthar is the Best... —    (Patient since Thu Apr 08 00:00:00 MDT 2021)

Efficient, caring staff / Dr Suthar is the Best!


StarStarStarStarStar Excellent staff, great service, wonderful docto... —    (Patient since Wed Apr 17 00:00:00 MDT 2019)

Excellent staff, great service, wonderful doctors.


StarStarStarStarStar Awesome service. Dr Brandon was kind, respectfu... —    (Patient since Mon Nov 06 00:00:00 MST 2023)

Awesome service. Dr Brandon was kind, respectful, and explain everything clearly.


StarStarStarStarStar Dr. Ketover is very helpful, as always. He is ... —    (Patient since Mon Dec 12 00:00:00 MST 2022)

Dr. Ketover is very helpful, as always. He is concerned about my visibility and I appreciate all his help. Your staff is kind and courteous and helpful as well.


StarStarStarStarStar Love Dr. Maslin and the staff at the Milausk... —    (Patient since Mon Dec 16 00:00:00 MST 2019)

Love my Dr. Maslin and the staff at the Milauskas eye institute are so helpful and friendly.


StarStarStarStarStar Diana —    (Patient since Mon Mar 27 00:00:00 MDT 2023)

My only negative is that you kept me waiting 45 minutes past my appt. time for my first appt. I rescheduled because my time is valuable as well. I know under certain cercumstancesyou can't help being late, but it is not up to reception to apologise.


StarStarStarStarStar Quality Eye Care —    (Patient since Mon May 09 00:00:00 MDT 2022)

As always, my appointment with Dr. Ketover was great. Thorough, comfortable, and reassuring.


StarStarStarStarStar Dr Ketover is a very good doctor.  —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

Dr Ketover is a very good doctor.


StarStarStarStarStar Everyone was very professional  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was very professional


StarStarStarStarNo Star The professional staff was outstanding, especia... —    (Patient since Thu Feb 23 00:00:00 MST 2023)

The professional staff was outstanding, especially in their explanations. However after my exam I actually had to fight with the young lady at the desk to get a copy of my prescription. She told me my former one still had nine months on it and therefore I did not need a new one at this time. I paid for the prescription and don't think it should have been necessary for me to fight for it. I am surprised that the young lady at the far end of the counter, away from the door, was so argumentative.


StarStarStarStarStar Always a pleasure to see Dr. Ketover. I appreci... —    (Patient since Tue Jun 01 00:00:00 MDT 2021)

Always a pleasure to see Dr. Ketover. I appreciate the exceptional care I always receive. I have been his patient since 2001.


StarStarStarNo StarNo Star no follow up —    (Patient since Mon May 20 00:00:00 MDT 2019)

Received no follow up call to schedule my cataract surgery as promised.


StarStarStarStarNo Star  —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

All of my experiences here have shown each department to be professional, knowledgeable, and take good care of me as a client.


StarStarStarStarStar Dr. Ketover exceeds expectations on every visit... —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

Dr. Ketover exceeds expectations on every visit. At age 79 I see things clear both close and at a distance. He is supported by a professional staff.


StarStarStarStarStar Excellent experience  —    (Patient since Tue Apr 02 00:00:00 MDT 2019)

Always easy to get an appointment, doctors and staff are efficient and pleasant.


StarStarStarNo StarNo Star I had to wait to long to see a Dr. —    (Patient since Fri Mar 29 00:00:00 MDT 2019)

I had to wait to long to see a Dr.


StarStarStarStarStar Friendly and professional —    (Patient since Mon Aug 16 00:00:00 MDT 2021)

Friendly and professional


StarStarStarNo StarNo Star waited more than an hour and a half to meet wit... —    (Patient since Mon Sep 26 00:00:00 MDT 2022)

waited more than an hour and a half to meet with doctor, asfter my appointment time, which was made 4 months earlier! NOT ACCEPTABLE


StarStarStarStarStar I Can See For Miles —    (Patient since Sat Jan 01 00:00:00 MST 1)

I once was blind, now I see. No kidding! When I came Last December my eyes had changed dramatically. No worry. Their eye specialists are so comforting that I was consulted about a new technique for me. No matter. Their eye-team is so professional, I leaned back and the next thing I remember when they discharged me without feeling a thing. In handling your eyes they treat you like you are a part of the consulting team which is very comforting..


StarStarStarStarStar I have been coming to Milauskas since 2008 firs... —    (Patient since Fri Jul 08 00:00:00 MDT 2022)

I have been coming to Milauskas since 2008 first with my father then for myself. We both always felt a kindness from staff and doctors. Dr Klaire is my doctor and I think the world of her. My father passed in 2017 two weeks short of turning 100.


StarStarStarStarStar Dr Claire is excellent and her staff is well tr... —    (Patient since Thu Apr 21 00:00:00 MDT 2022)

Dr Claire is excellent and her staff is well trained.


StarStarStarStarStar The best —    (Patient since Wed Jan 20 00:00:00 MST 2021)

First rate staff and doctors


StarStarStarStarStar  —    (Patient since Wed May 04 00:00:00 MDT 2022)

Have been a patient for several years. Am forthright in my beliefs.


StarStarStarNo StarNo Star I've been a patient of Dr. Ketover for about 6 ... —    (Patient since Mon Aug 22 00:00:00 MDT 2022)

I've been a patient of Dr. Ketover for about 6 years and appreciate the care and service that has been provided. However, on Tuesday morning of this week, I had scheduled my semi-annual glaucoma pressures check-up for 10:00 a.m.. I arrived approx. 10 minutes early and was ushered in for the assistant's pressure reading approx. 10:15. Following this exam, I was asked to wait in the anteroom (8 seats) to see Dr. Ketover. At 10:50, I had not been called in to see the doctor and, as I had to leave to meet out of town guests, I told the assistant that I was, unfortunately, leaving, before my exam was complete. She was able to tell me my pressure reading #s from her exam. I think that this length of time to wait (and I had not yet been put back in an exam room) to see the doctor is fair to the patient. And, the anteroom seats (8) were full. It seems that this time period was over scheduled by the office? I never saw Dr. Ketover.


StarStarStarStarStar I was helped by a very competent doctor. She to... —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

I was helped by a very competent doctor. She took her time and explained cataract options. I will be returning in 6 months for revaluation of issue.


StarStarStarStarStar Staff was friendly and did excellent exam.  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Staff was friendly and did excellent exam. I felt like Dr. Ketover did a great job of providing alternatives to my situation.


StarStarStarStarStar  —    (Patient since Tue Mar 12 00:00:00 MDT 2019)

Amazing experience as always...


StarStarStarStarStar I love the great professionalisms the staff has... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I love the great professionalisms the staff has and friendliness


StarStarStarStarStar Eye exam was thorough and understandable. Hig... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Eye exam was thorough and understandable. Highly recommended.


StarStarStarStarStar Entire expience has been calm and relaxed in sp... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Entire expience has been calm and relaxed in spite of the knowledge someone is coming at my eye with sharp instruments.


StarStarStarStarStar Very satisfied with my care. —    (Patient since Thu Apr 21 00:00:00 MDT 2022)

Very satisfied with my care.


StarStarStarStarStar My pre-op visit to Milauskas Eye Institute —    (Patient since Mon May 09 00:00:00 MDT 2022)

My pre-op visit to Milauskas Eye Institute was easy peasy! Everything about the cataract procedure was explained and costs were defined as clearly as possible. Overall a good experience.


StarStarStarStarStar DR. YHO GREAT DOC. SUPER FUNNYKIM WAS AMAZING... —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

DR. YHO GREAT DOC. SUPER FUNNY KIM WAS AMAZING AND JIMMY, COOL DUDE


StarStarStarNo StarNo Star waited a week defor i called three times to get... —    (Patient since Sat Jan 01 00:00:00 MST 1)

waited a week defor i called three times to get a time for my caterac measurement appoitment


StarStarStarStarNo Star Much too long of a wait . I waited hour and a h... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Much too long of a wait . I waited hour and a half to talk to doc for 7 minutes! You have to do better with time issues


StarStarStarStarStar Thorough exam. Friendly staff. —    (Patient since Mon Mar 04 00:00:00 MST 2019)

Thorough exam. Friendly staff.


StarStarStarStarStar Minimal delay getting in for my appointment. Fr... —    (Patient since Mon Sep 12 00:00:00 MDT 2022)

Minimal delay getting in for my appointment. Friendly staff. What more could one ask?


StarStarStarStarStar Very satisfied with service —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very satisfied with service


StarStarStarStarStar How can I say thank you enough for the return o... —    (Patient since Fri Jan 13 00:00:00 MST 2023)

How can I say thank you enough for the return of my vision.


StarStarStarStarStar AN EXCELLENT EXPERIENCE AND A LOVELY OFFICE. —    (Patient since Wed Mar 08 00:00:00 MST 2023)

AN EXCELLENT EXPERIENCE AND A LOVELY OFFICE.


StarStarStarNo StarNo Star  —    (Patient since Wed Nov 02 00:00:00 MDT 2022)

Dr. Klair was pleasant but in a hurry. I will probably go back again.


StarStarStarStarStar I have been a patient at Milauskas Eye Institut... —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

I have been a patient at Milauskas Eye Institute for some time now and am more than pleased with their services. They are always welcoming and helpful at the desk. The technicians are professional, warm and supportive. I see Dr. Suthar for eye injections for AMD.... (scary), but he instills confidence. The procedure is relatively painless. Dr. Suthar takes the time to explain and answer question. He has a warm personality and is very approachable when you have concerns.


StarStarStarStarStar Great dr. Very knowledgeable , caring!! —    (Patient since Mon Apr 25 00:00:00 MDT 2022)

Great dr. Very knowledgeable , caring!!


StarStarStarStarStar Already recommended your service to a possible ... —    (Patient since Wed Jul 06 00:00:00 MDT 2022)

Already recommended your service to a possible patient.


StarStarStarStarStar Love the location on Dinah Shore. The office i... —    (Patient since Wed Feb 20 00:00:00 MST 2019)

Love the location on Dinah Shore. The office is huge with nice chairs. Reservations times are closely followed and I just love it.


StarStarStarStarStar Friendly caring & efficient  —    (Patient since Thu Apr 08 00:00:00 MDT 2021)

Friendly caring & efficient


StarStarStarStarStar Excellent Service! —    (Patient since Fri Mar 01 00:00:00 MST 2019)

The staff were friendly, professional and very helpful.


StarStarStarStarStar The best place to have your eyes taken care of!... —    (Patient since Fri Sep 04 00:00:00 MDT 2020)

The best place to have your eyes taken care of!!! Everyone is friendly, and knows there jobs well. they make you feel very comfortable when gathering information. When Dr.Ketover arrives, he makes you feel you are his only patient. I would happily recommend Milauskas Eye Institute!


StarStarStarStarStar Very thankful! —    (Patient since Mon Oct 24 00:00:00 MDT 2022)

I appreciate the professional and timely care I received from dr ketover and his assistants. I know I’m in good hands with him.


StarStarStarStarStar Very helpful - Dr was great and really cared  —    (Patient since Fri May 20 00:00:00 MDT 2022)

Very helpful - Dr was great and really cared


StarStarStarStarStar Only Eyes For Them —    (Patient since Sat Jan 01 00:00:00 MST 1)

Whether you only have eyes for her, or your eyes can no longer see her as she once was, this is the most convenient place in the valley to get rejuvenated with eyecare tailored to your needs. By the time you know how to pronounce their name, they will have discharged you into your loved one's arms with eyes that never leave her stare I'm not just dreaming. I so trust in their professionalism I'm not sure I want to reveal their location, you must simply trust your eyes with them.


StarStarStarStarStar Great place great service —    (Patient since Thu Jun 17 00:00:00 MDT 2021)

Great place great service


StarStarStarStarStar  —    (Patient since Mon Dec 09 00:00:00 MST 2019)

Everyone was so helpful and polite and I love the fish tank


StarStarStarStarStar Dr. Tornatore is amazing. —    (Patient since Mon Mar 01 00:00:00 MST 2021)

Dr. Tornatore is amazing. All tests done with professionalism and personality. Highly recommend!


StarStarStarStarStar Everything about this practice is five star. T... —    (Patient since Fri Jun 11 00:00:00 MDT 2021)

Everything about this practice is five star. The front desk is exceptional, the medical assistants are knowledgeable and efficient, and the doctor (I only saw one) was excellent.


StarStarStarStarStar My experience at Milauskas is always  —    (Patient since Sat Jan 01 00:00:00 MST 1)

My experience at Milauskas is always wonderful. I don't live in the area, but I can't/won't even consider obtaining my eye care anywhere else. The waiting time is always acceptable. One of the really good things is the audio that explains all the parts of they eye and what they do and what conditions relate to each part.. It is very educational. Every physician there who has treated me is of the highest quality and never rushes with my exam.


StarStarStarStarStar An excellent doctor who spends time with you. —    (Patient since Wed Jan 25 00:00:00 MST 2023)

Dr. Ketover is an excellent doctor. He gives you plenty of time, reassures you, and has a sense of humor. What more could you want in one of the top opthamologists?


StarStarStarStarStar Great service,friendly staff. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great service,friendly staff.


StarStarStarStarStar Every one is very professional and on time. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Every one is very professional and on time.


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I liked Dr Luu very much. He was very patient and explained all my questions. I was very comfortable with him. Good thorough exam.


StarStarStarStarStar I like the Rancho office the best - very clean ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I like the Rancho office the best - very clean and orderly.


StarStarNo StarNo StarNo Star Way too Over Scheduled —    (Patient since Mon Sep 26 00:00:00 MDT 2022)

Frankly, while the doctors you have there are great, the way you over schedule appointments and create excessive waiting times is not acceptable.


StarStarStarStarStar Wonderful staff all around. Dr. Klair is the be... —    (Patient since Fri Nov 04 00:00:00 MDT 2022)

Wonderful staff all around. Dr. Klair is the best. Friendly, helpful, knowledgeable, and soooo nice. This is the place to go!!! High recommend this office.


StarStarStarStarStar Treated courteously. Appointment time honored. ... —    (Patient since Thu Jan 31 00:00:00 MST 2019)

Treated courteously. Appointment time honored. Personnel efficient and thorough.


StarStarStarStarStar My doctor, Dr. Ketover, is absolutely the BEST.... —    (Patient since Tue Mar 07 00:00:00 MST 2023)

My doctor, Dr. Ketover, is absolutely the BEST. He stops and listens. He talks to me. He is THE BEST! The lady helpers too are all very inclined to help with anything I need, be it appointment changes, or anything else. I feel very fortunate to have this office and personnel ready to serve. THANK YOU!


StarStarStarStarStar Efficient and kind service —    (Patient since Tue Oct 11 00:00:00 MDT 2022)

Efficient and kind service


StarStarStarStarStar Everyone efficient, caring & pleasant!!  —    (Patient since Thu Apr 08 00:00:00 MDT 2021)

Everyone efficient, caring & pleasant!!


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am so grateful to know that I am good hands with Dr Ketover . He has been my doctor for nine years and is always there for me when I need him.


StarStarStarStarStar Called last minute because of itchy,watery eye.... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Called last minute because of itchy,watery eye. The woman on phone couldn’t have been nicer and I was able to see Dr Klair that afternoon.


StarStarStarStarStar Service is always great from the doctors & staff. —    (Patient since Fri Aug 06 00:00:00 MDT 2021)

Service is always great from the doctors & staff.


StarStarStarStarStar medical science is not an art, but a very serio... —    (Patient since Fri Jan 28 00:00:00 MST 2022)

medical science is not an art, but a very serious science that changes a persons life. Mine has be changed for the better by a very knowledgeable scientist, that I will be grateful to for the rest of my life.


StarNo StarNo StarNo StarNo Star I already submitted a response  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I already submitted a response


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Ketover was outstanding


StarStarStarStarStar Excellent service, Dr. Marshak listened, did... —    (Patient since Tue Jan 22 00:00:00 MST 2019)

Excellent service, Dr. Marshak listened, did a procedure on both eyes and had very good follow up. I felt in very good hands.


StarStarStarStarStar The reception service was very professional and... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The reception service was very professional and the Retnal Dr very informative and kind.


StarStarStarStarStar Dr. Luu, was very professional. He explained ev... —    (Patient since Wed Mar 22 00:00:00 MDT 2023)

Dr. Luu, was very professional. He explained everything in great detail. Any questions that I had he answered with care. This is the kind of physician that everyone needs.


StarStarStarStarStar Dr. Ketover is the go-to top surgeon for cataracts —    (Patient since Mon Jan 08 00:00:00 MST 2024)

Staff members are always pleasant and knowledgeable, and work together to give the patient the best possible results. Dr. Ketover did my cataract surgery; he is kind, caring, listens to everything I need to discuss, as well as an outstanding professional.


StarStarStarStarStar Dr. Luu was great. Would recommend office to fr... —    (Patient since Fri Jan 11 00:00:00 MST 2019)

Dr. Luu was great. Would recommend office to friends.


StarStarStarStarStar Dr. Klair is Awesome —    (Patient since Fri Sep 13 00:00:00 MDT 2019)

She's a good eye surgeon. She knows what she is doing. She's also kind and compassionate and a good listener. You couldn't ask for a better ophthalmologist.


StarStarStarStarStar  —    (Patient since Fri Jan 11 00:00:00 MST 2019)

Dr Klair is an excellent and competent physician.She has a lovely way about her and clearly explains in detail the results of her examination. I would recommend her without any reservations.


StarStarStarStarStar Urgent or annual check-ups, the place to be. —    (Patient since Sat Jan 01 00:00:00 MST 1)

When you need an urgent appointment for the first time, you are accommodated in less than a week. With an appointment time, you can expect only the most convivial, professional treatment appropriate to this renowned institution situated for easy access.


StarStarStarNo StarNo Star The doctor that I had seem to be more intereste... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The doctor that I had seem to be more interested in teaching his intern.


StarStarStarStarStar Mrs. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Luu answered my questions and concerns in terms the patient could understand. He listened. And he was patient and kind. I left with complete confidence in my new doctor.


StarStarStarStarStar very friendly and professional  —    (Patient since Sat Jan 01 00:00:00 MST 1)

very friendly and professional


StarStarStarStarStar Everything went smoothly from check in to orde... —    (Patient since Wed Nov 29 00:00:00 MST 2023)

Everything went smoothly from check in to ordering new glasses. Everyone was friendly and professional.


StarStarStarStarStar Dr Harry is brilliant, patient & kind. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Harry is brilliant, patient & kind.


StarStarStarNo StarNo Star Just OK. Waited 45 minutes for appointment. Ne... —    (Patient since Thu Jan 28 00:00:00 MST 2021)

Just OK. Waited 45 minutes for appointment. Needed more wait for glasses. Prices are high for even basic glasses.


StarStarStarStarStar DR JON EBERLAND IS SO PATIENT IN TRYING TO SOLV... —    (Patient since Fri Oct 21 00:00:00 MDT 2022)

DR JON EBERLAND IS SO PATIENT IN TRYING TO SOLVE MY PROBLEM. STAFF WAS ALSO VERY COURTEOUS.


StarStarStarStarStar Dr Klair was very knowledgeable  —    (Patient since Mon May 09 00:00:00 MDT 2022)

Dr Klair was very knowledgeable with my medical condition and how it relates to my eyes. I appreciated her understanding my concern


StarStarStarStarStar Service is excellent except for a very long wai... —    (Patient since Wed Mar 29 00:00:00 MDT 2023)

Service is excellent except for a very long wait time.


StarStarStarStarStar All went well at my appointment................. —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

All went well at my appointment...............


StarStarStarStarNo Star Amber was very nice and extremely knowledgeable... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Amber was very nice and extremely knowledgeable and professional.


StarStarStarStarStar The doctor took time with me and explained in d... —    (Patient since Mon May 09 00:00:00 MDT 2022)

The doctor took time with me and explained in detail any questions I had.


StarStarStarStarStar Outstanding group of eye doctors. —    (Patient since Fri Dec 14 00:00:00 MST 2018)

Outstanding group of eye doctors.


StarStarStarNo StarNo Star Eye exam -- see comments at end of survey —    (Patient since Tue Jan 10 00:00:00 MST 2023)

Eye exam -- see comments at end of survey


StarStarStarStarStar Quickly take care of you,moving from different ... —    (Patient since Fri Jul 22 00:00:00 MDT 2022)

Quickly take care of you,moving from different area's of checking eyesight!!


StarNo StarNo StarNo StarNo Star Doctor was not supportive. She was very rude.... —    (Patient since Wed Dec 12 00:00:00 MST 2018)

Doctor was not supportive. She was very rude.


StarStarStarStarStar Service and staff are excellent, keep up the g... —    (Patient since Thu Oct 13 00:00:00 MDT 2022)

Service and staff are excellent, keep up the good work


StarStarStarStarStar Professional  —    (Patient since Thu May 12 00:00:00 MDT 2022)

Very professional. Leading edge tools and procedures.


StarStarStarStarStar Very professional with an excellent personality... —    (Patient since Thu Nov 17 00:00:00 MST 2022)

Very professional with an excellent personality


StarStarStarStarStar Excellent service. No issues. Wait time could ... —    (Patient since Wed Feb 23 00:00:00 MST 2022)

Excellent service. No issues. Wait time could be shorten


StarStarStarStarStar Staff —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

The office staff, attending staff and Dr. Lou were awesome.


StarStarStarStarStar The most recommended place for eye care in the ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The most recommended place for eye care in the Palm Springs area is Milauskas Eye Institute. I came from an established place in the Bay Area and knew immediately it was the place for me when I learned that one of the founders is an accomplished artist like myself. As a realist artist that made all the difference to me that I could trust them to perceive the forest and the trees always.


StarStarStarStarStar Dismissed me and husband with out NEXT MD token... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dismissed me and husband with out NEXT MD token


StarStarStarStarStar My last appointment was with a very skilled Dr.... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My last appointment was with a very skilled Dr. and I was very pleased with his service.


StarStarStarStarStar Dr. Ketover is the best.! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Ketover is the best.!


StarStarStarStarStar Service was friendly and efficient! —    (Patient since Tue Nov 29 00:00:00 MST 2022)

Service was friendly and efficient!


StarStarStarStarStar Always a pleasure to visit with Dr. Ketover an... —    (Patient since Tue Sep 12 00:00:00 MDT 2023)

Always a pleasure to visit with Dr. Ketover and the staff is professional and friendly.


StarStarStarStarStar Excellent Service , very professional , attenti... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent Service , very professional , attentive . Answer all my questions . Very much impress with Dr. Ketover care .


StarStarStarStarStar  —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

As always, the entire staff at Milauskas Eye Institute are very efficient, professional and helpful, especially my surgeon, Dr. Ketover.


StarStarStarStarNo Star Knowledgeable staff. Easy Eye exam. No stress. ... —    (Patient since Thu Nov 29 00:00:00 MST 2018)

Knowledgeable staff. Easy Eye exam. No stress. Doctor is very thorough!


StarStarStarStarStar friendly, people and good doctors... —    (Patient since Wed May 15 00:00:00 MDT 2019)

friendly, people and good doctors...


StarStarStarStarStar Great care. —    (Patient since Mon Jan 23 00:00:00 MST 2023)

The tech was great. I wish I remembered her name. Also Annette who explained everything about the procedure was informative as well.


StarStarStarStarStar I was treated very Professionally during my two... —    (Patient since Thu Nov 29 00:00:00 MST 2018)

I was treated very Professionally during my two interviews in preparation for my Cataract Surgeries 11/29 and 12/13. ON Friday 11/23 I left the following Message for Ruth Ann:: I failed to mention during our interview I am scheduled to undergo MOHS Basil Cell Carcinoma Surgery by Eisenhower Dr Matinform at 3 pm Monday 11/26. The two Basil Cells are located 1) Upper right Forehead near the scalp and in line with the center of the right eye 2) the second site is by the right side of the forehead to the right of the first site. on the side of the forehead My message to Ruth Ann is asking if Dr. Ketover wants to proceed with my Left Eye 11/29 or reschedule the Surgery in light of where the MOHS sites are located. Please let me know which way Milauskas wants to proceed -- in the meantime I will begin my Pre Surgery Cataract Medications on Monday 11/26.


StarStarStarStarNo Star WAITING TIME WAS TOO LONG —    (Patient since Sat Jan 01 00:00:00 MST 1)

WAITING TIME WAS TOO LONG


StarStarStarStarStar Thank you so much for your support and help wit... —    (Patient since Mon Nov 26 00:00:00 MST 2018)

Thank you so much for your support and help with my exams etc.


StarStarStarStarStar Received excellent service —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

Received excellent service


StarStarStarStarNo Star DOCTOR IS VERY NICE BUT THERE WAS A VERY LONG W... —    (Patient since Sat Jan 01 00:00:00 MST 1)

DOCTOR IS VERY NICE BUT THERE WAS A VERY LONG WAIT


StarStarStarStarStar Staff including Reception was great. Very atte... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff including Reception was great. Very attentive with great customer service!


StarStarStarStarStar Very pleasant staff, liked the Doctor. —    (Patient since Thu Nov 15 00:00:00 MST 2018)

Very pleasant staff, liked the Doctor.


StarStarStarStarStar excellent staff —    (Patient since Thu Dec 28 00:00:00 MST 2023)

The staff at Milauskas are all very knowledgeable and efficient.


StarStarStarStarStar I have been with Milauskas for a number of year... —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

I have been with Milauskas for a number of years. Always, I receive the most detailed tests to determine the current status of eyesight. My doctor - Ketover - is outstanding. Thank you.


StarStarStarStarStar Great customer service, very efficient and wond... —    (Patient since Fri Nov 30 00:00:00 MST 2018)

Great customer service, very efficient and wonderful time management


StarStarStarStarStar Appointments honored as to time. Tests thorough... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Appointments honored as to time. Tests thorough and professionally given. Staff knowledgeable and polite.


StarStarStarStarStar  —    (Patient since Mon May 06 00:00:00 MDT 2024)

The office staff and technicians were excellent!!! Very friendly, patient, kind and caring!


StarStarStarStarStar I was treated politely and I trust the doctor. —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

I was treated politely and I trust the doctor.


StarStarStarStarStar I received on time, professional and personable... —    (Patient since Mon Aug 22 00:00:00 MDT 2022)

I received on time, professional and personable service from Dr. Tornatore!


StarStarStarStarStar Excellent staff...friendly, efficient, very goo... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent staff...friendly, efficient, very good assistant and Doctor.


StarStarStarStarStar Excellent doctor —    (Patient since Mon Oct 09 00:00:00 MDT 2023)

My appointment was with Dr. Lu. He was awesome, friendly, professional and explained everything. I will definitely ask for him next time


StarStarStarStarStar Avery professional organization that is custome... —    (Patient since Mon Nov 07 00:00:00 MST 2022)

Avery professional organization that is customer friendly


StarStarStarStarStar Found out bad news...but found the science and ... —    (Patient since Fri Jan 28 00:00:00 MST 2022)

Found out bad news...but found the science and the doctors to fix it here!! Yaaa😄


StarStarStarStarStar great facility and love my doctor. —    (Patient since Mon Sep 26 00:00:00 MDT 2022)

great facility and love my doctor.


StarStarStarStarStar I was very satisfied with the courtesy and prof... —    (Patient since Fri Dec 02 00:00:00 MST 2022)

I was very satisfied with the courtesy and professionalism at the Milauskas Eye Institute.


StarStarStarStarStar Everyone was polite and answered all questions.... —    (Patient since Wed Nov 21 00:00:00 MST 2018)

Everyone was polite and answered all questions.


StarStarStarStarStar I have been pleased with Milauskas since 2014 w... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have been pleased with Milauskas since 2014 when I moved to the desert full time. Appointments are timely and very efficient.


StarStarStarNo StarNo Star I’m waiting to see how this turns out. My eyes ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I’m waiting to see how this turns out. My eyes still hurt, water, etc. Hope they feel better soon.


StarStarStarStarStar Always a good experience and you don’t have to ... —    (Patient since Thu Oct 25 00:00:00 MDT 2018)

Always a good experience and you don’t have to wait an hour before going in the back to wait another 20 minutes which is very nice!


StarStarStarStarStar My appointment ,as scheduled, was timely and th... —    (Patient since Thu Jun 16 00:00:00 MDT 2022)

My appointment ,as scheduled, was timely and the doctor took the time to explain results.


StarStarStarStarStar as always, Dr Ketover is superior and the Milas... —    (Patient since Tue Jan 31 00:00:00 MST 2023)

as always, Dr Ketover is superior and the Milaskas Eye Institute superb.


StarStarStarStarStar Always The Best —    (Patient since Wed Feb 08 00:00:00 MST 2023)

Great staff and a wonderful group of Dr’s make this office visit very pleasant. Although it can be crowded this only displays it’s popularity and reputation.


StarStarStarStarStar Friendly, professional, knowledgeable —    (Patient since Thu Oct 18 00:00:00 MDT 2018)

Friendly, professional, knowledgeable


StarStarStarStarStar I was attended to with respect, feel that my ex... —    (Patient since Mon Jan 16 00:00:00 MST 2023)

I was attended to with respect, feel that my examination was completed by a qualified Optomertist.


StarStarStarStarStar .. —    (Patient since Fri Nov 01 00:00:00 MDT 2019)

Excellent service -- Short wait time and doctor was prompt and answered all my questions


StarStarStarStarStar Caring Team  —    (Patient since Fri Dec 14 00:00:00 MST 2018)

Felt well cared for by Dr Murphy and team. I appreciate the immediacy of solving my dry eye condition and offering results oriented solutions personalized to my situation. I just moved here from out of state and I am happy to find the Milauskas Eye Institute.


StarStarStarStarStar Professional all the way.Comfortable atmospher... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Professional all the way. Comfortable atmosphere Positive experience


StarStarStarStarStar DR MURPHY AND STAFF MADE MY FOLL-UP VISIT PLEASANT —    (Patient since Fri Oct 21 00:00:00 MDT 2022)

DR MURPHY AND STAFF MADE MY VISIT PLEASANT


StarStarStarNo StarNo Star So Many Locations...Boo! —    (Patient since Tue May 21 00:00:00 MDT 2019)

I have a tough time keeping track of all the locations and sometimes need to be flexible with my schedule in order to see specific people.


StarStarStarStarStar went in for my yearly service it was quick and... —    (Patient since Sat Jan 01 00:00:00 MST 1)

went in for my yearly service it was quick and very pleasant my friends and i all go here keep up the great work see ya next year


StarStarStarStarStar  —    (Patient since Fri Oct 05 00:00:00 MDT 2018)

Every one there is extremely helpful


StarStarStarStarStar the wait was longer than normal, but I understa... —    (Patient since Sat Jan 01 00:00:00 MST 1)

the wait was longer than normal, but I understand delays happen....


StarStarStarStarStar Great experience, friendly staff, very satisfie... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great experience, friendly staff, very satisfied.


StarStarStarStarStar The staff is professional and warm. Dr Ketover ... —    (Patient since Tue May 03 00:00:00 MDT 2022)

The staff is professional and warm. Dr Ketover is the best!


StarStarStarStarStar Dr T. Was very personable. Other than the wait ... —    (Patient since Tue Apr 25 00:00:00 MDT 2023)

Dr T. Was very personable. Other than the wait to see the lady regarding purchasing glasses Very Good


StarStarStarStarStar Courteous and professional in every way —    (Patient since Mon Oct 01 00:00:00 MDT 2018)

Courteous and professional in every way


StarStarStarStarStar  —    (Patient since Wed Jan 12 00:00:00 MST 2022)

Dr Forrest Murphy is a very friendly and compassionate doctor


StarStarStarStarStar Efficient —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

Very efficient, friendly office.


StarStarStarStarStar Great Service —    (Patient since Mon Sep 26 00:00:00 MDT 2022)

always excellent doctors and technicians doing their job.


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I depend on my Doctor, he is my life support, I'am trying to figure out my status, very seldom do I need anything, I'm very much in control, except once in a great while, if I get something I don't know how to handle and I need advice or reassurance and it's nowhere to be found. Perhaps a nurse, who is in the know could answer patients fears and relieve the Doctor of that task. The AARP has a helpline 24 hours a day for there patients.


StarStarStarStarStar  —    (Patient since Thu Mar 02 00:00:00 MST 2023)

Everyone is the office is so polite and professional


StarStarStarStarStar everyone was very professional and treated me ... —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

everyone was very professional and treated me with respect. I trust dr.Klair that much, that I asked her to perform my katarakt surgery on both eyes.


StarStarStarStarStar Trust. —    (Patient since Wed Dec 07 00:00:00 MST 2022)

I trust Milauskas with my eyes. That is the highest recommendation I can possibly give.


StarStarStarStarStar Office is cleaner than others I've been to. Fri... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Office is cleaner than others I've been to. Friendly staff.


StarStarStarStarStar Eye doctor visit —    (Patient since Mon Jul 18 00:00:00 MDT 2022)

Excellent care and well trained staff.


StarStarStarStarStar This office runs on time (**or very, very close... —    (Patient since Tue Aug 08 00:00:00 MDT 2023)

This office runs on time (**or very, very close) and all the staff smile, are courteous and prompt...they are not on their personal phones....and they all speak with clear, concise, voices!!


StarStarStarStarStar 9/5/18 visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always friendly office staff. Dr. Frassato's exam was very thorough and results of exam explained. I never have to wait long for my appointment, and nobody rushes me out Outstanding!!


StarStarStarStarStar Great experience and am so pleased —    (Patient since Fri Aug 24 00:00:00 MDT 2018)

I was seen the same day and the doctor was professional, very friendly, and she made me feel very comfortable. She took care of my problem and am so pleased with all staff that I was in contact with. Thank you very much!!!


StarNo StarNo StarNo StarNo Star The wait was too long. You were short staffed.... —    (Patient since Wed Dec 12 00:00:00 MST 2018)

The wait was too long. You were short staffed. Dr was not very helpful. And was rather flip about my concerns.


StarStarStarStarStar Great professional people —    (Patient since Thu Sep 20 00:00:00 MDT 2018)

Great professional people


StarStarStarStarStar Staff excellent —    (Patient since Thu Dec 28 00:00:00 MST 2023)

I have been to many of the Milauskas offices and they are run very efficiently. The staff are knowledgeable and helpful.


StarStarStarStarStar Knowledgable staff and timely with appointments... —    (Patient since Mon Jan 11 00:00:00 MST 2021)

Knowledgable staff and timely with appointments...minimal waiting


StarStarStarStarStar Fast, thorough, professional. —    (Patient since Thu Aug 30 00:00:00 MDT 2018)

Fast, thorough, professional.


StarStarStarStarStar Courteous staff, prompt appointments, excellent... —    (Patient since Tue Aug 28 00:00:00 MDT 2018)

Courteous staff, prompt appointments, excellent doctors


StarStarStarStarStar Dr. T. Was kind and caring.  —    (Patient since Mon Jun 13 00:00:00 MDT 2022)

Dr. T. Was kind and caring. I felt like he was very thorough.


StarStarStarStarNo Star Dr. Forrest Murphy was excellent as well as Fra... —    (Patient since Wed Jan 12 00:00:00 MST 2022)

Dr. Forrest Murphy was excellent as well as Frankie and Nikki. Great Care this time.


StarStarStarStarStar All staff I saw were very professional and atte... —    (Patient since Tue Dec 29 00:00:00 MST 2020)

All staff I saw were very professional and attentive.


StarStarStarStarStar Excellent care..... ... —    (Patient since Tue Jul 09 00:00:00 MDT 2024)

Excellent care.....Dr Ketover is so caring and always make me feel secure.


StarStarStarStarNo Star I waited a long time in the reception area —    (Patient since Sat Jan 01 00:00:00 MST 1)

I waited a long time in the reception area


StarStarStarStarStar Professional and punctual service. —    (Patient since Fri Jul 12 00:00:00 MDT 2019)

This was an annual visit for general exam and refraction, both of which were performed professionally, punctually, and expeditiously.


StarStarStarStarNo Star Most of the staff have been excellent. There w... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Most of the staff have been excellent. There was one instance, (though only one) so I have to be fair. A few days post surgery I had excessive bleeding from one of my eyes. I called the office in a panic and was asked if I could hold. I said "no" and was put on hold anyway with my eye bleeding.


StarStarStarStarStar Milauskas offers the absolute best eye care.  —    (Patient since Wed Dec 07 00:00:00 MST 2022)

Milauskas offers the absolute best eye care.


StarStarStarStarStar Efficiently run office and well-trained personn... —    (Patient since Tue May 17 00:00:00 MDT 2022)

Efficiently run office and well-trained personnel.


StarStarStarStarStar  —    (Patient since Tue Aug 14 00:00:00 MDT 2018)

It was a very exact exam. It was a pleasure to have someone listen to me. Thanks so much


StarStarStarStarStar  —    (Patient since Mon Apr 22 00:00:00 MDT 2019)

I really enjoy Ruth Ann and feel like she has my best interests at heart.


StarStarStarStarStar Timely appointment, was able to get in for emer... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Timely appointment, was able to get in for emergent issue, treatment was thorough and issue is on its way to resolution.


StarStarStarStarStar We are & have been pleased with everything rega... —    (Patient since Sat Jan 01 00:00:00 MST 1)

We are & have been pleased with everything regarding Milauskas. Institute from our first experience there..with all of the staff & especially Dr..Ketaver..he is the greatest. thank you all.


StarStarStarStarStar I like this office better than any of the other... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I like this office better than any of the others. They are quicker and cleaner and it is a pleasant atmosphere.


StarStarStarStarStar My appointment was completed in a timely fashio... —    (Patient since Fri Jun 10 00:00:00 MDT 2022)

My appointment was completed in a timely fashion and the service provided was excellent.


StarStarStarStarNo Star Good accommodation and good treatment to the pa... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Good accommodation and good treatment to the patient.


StarStarStarStarStar Dr Murphy listened to my problems with excessiv... —    (Patient since Fri Oct 21 00:00:00 MDT 2022)

Dr Murphy listened to my problems with excessive dry eyes. He confirmed what 2 other eye drs had concluded. Dr Murphy's attitude was very pleasant.


StarStarStarStarStar Very professional staff.Dr Murphy quite compet... —    (Patient since Thu May 19 00:00:00 MDT 2022)

Very professional staff. Dr Murphy quite competent.


StarStarStarStarStar I received good courteous and professional serv... —    (Patient since Mon Aug 15 00:00:00 MDT 2022)

I received good courteous and professional service and eye examination.


StarStarStarStarStar Thank you!. —    (Patient since Thu Aug 02 00:00:00 MDT 2018)

I had Lasik surgery in 2014. I absolutely love it! Everybody I have encountered, doctors, assistants and front desk personnel have been so very friendly!! I actually enjoy coming for my eye exams because of this. I normally go to the Palm Springs office for my annual exams, but because of short notice, we live out of town,there was a cancellation and I was seen at the Rancho Mirage location. I was very impressed as always! I thank each of everyone there for all they do for all of us!!!


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I always have a good experience at Milauskas. Everyone is always pleasant, helpful and professional. Dr Ketover is the best.


StarStarStarStarStar It  —    (Patient since Wed Sep 05 00:00:00 MDT 2018)

It was a good experience


StarStarStarStarStar Professional and a nice setting.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Professional and a nice setting.


StarStarStarStarStar  —    (Patient since Fri May 20 00:00:00 MDT 2022)

I am always taken care of very well everyone is professional and friendly, which I like


StarNo StarNo StarNo StarNo Star women at front desk did not do homework on eye ... —    (Patient since Mon Sep 25 00:00:00 MDT 2023)

women at front desk did not do homework on eye med,said lens was covered I asked 3 times am I able to get lens on insurance they said ,yes came back , every two years.is what it is. made a trip waste of time. and gas . I went to costo .


StarStarStarStarStar A perfect 10 from beginning to end! Thank you ... —    (Patient since Tue Jun 28 00:00:00 MDT 2022)

A perfect 10 from beginning to end! Thank you Dr. Ketover and staff! So happy with my eyesight! Sincerely yours, Mrs. Jeannette Kodama


StarStarStarStarStar Always receive excellent care from Dr Maslin —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always receive excellent care from Dr Maslin & staff


StarStarStarStarStar What a great staff! The girls at the desk were ... —    (Patient since Fri Jul 20 00:00:00 MDT 2018)

What a great staff! The girls at the desk were sweet and joked around with me... the office assistant who helped the doctor and gave me the eye test ( hate that I cannot remember her name) was extremely knowledgeable about all aspects of testing and eye diseases. I was so impressed with her. The Dr was kind and friendly....she gave me a good report so I left elated and laughing...Thank you for hiring quality people....


StarStarStarStarStar I already did this...Dr. Yuo is the best.... —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

I already did this...Dr. Yuo is the best....


StarStarStarStarStar I was well satisfied with my report. She did a... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was well satisfied with my report. She did a very good job.


StarStarStarStarStar Everyone is always helpful and professional exp... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone is always helpful and professional explaining and answering any questions.


StarStarStarStarStar I'm having my surgery tomorrow & I am feeling v... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I'm having my surgery tomorrow & I am feeling very confident. Your office is very organized & supportive. I know I am in the right hands.


StarStarStarStarStar Not happy with Rancho Mirage office staff —    (Patient since Wed Mar 10 00:00:00 MST 2021)

I sat for almost an hour and was the 3rd person in line. They totally forgot about me. The assistant who took care of me was excellent along with Dr Suthra


StarStarStarStarStar Dr. Bart Ketover is one of the finest eye docto... —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

Dr. Bart Ketover is one of the finest eye doctors I have ever visited. Thanks to him, and to the Milauskas Institute for the Service.


StarStarStarStarStar Highly Recommend —    (Patient since Mon Aug 20 00:00:00 MDT 2018)

Every person we met from the time we entered the building was very professional, helpful and friendly. All questions were answered thoroughly.


StarStarStarStarStar Wait time is fairly short. Very friendly place ... —    (Patient since Wed May 24 00:00:00 MDT 2023)

Wait time is fairly short. Very friendly place to be. Did not feel rushed.


StarStarStarStarStar I wouldn't trust my eyes to anyone else. —    (Patient since Wed May 24 00:00:00 MDT 2023)

I wouldn't trust my eyes to anyone else. Everyone is friendly, professional, and thorough when it comes to exams, glasses and contacts.


StarStarStarStarStar Best service and great care! —    (Patient since Fri Oct 05 00:00:00 MDT 2018)

Best service and great care!


StarStarStarStarStar Everyone was very accommodating and it's greatl... —    (Patient since Thu Oct 01 00:00:00 MDT 2020)

Everyone was very accommodating and it's greatly appreciated


StarStarStarStarStar  —    (Patient since Wed Dec 12 00:00:00 MST 2018)

The office staff is always great.


StarStarStarStarStar Staff and Dr. Ketover very helpful and very pro... —    (Patient since Tue Jul 26 00:00:00 MDT 2022)

Staff and Dr. Ketover very helpful and very professional


StarStarStarStarStar Very pleased with the service I received especi... —    (Patient since Fri Jul 08 00:00:00 MDT 2022)

Very pleased with the service I received especially when ordering new sun glasses.


StarStarStarStarStar Everything was fine until I couldn't get my prescr — 

I called for an emergency appointment because I had pain in my right eye--which I thought was from being hit in the eye with a volleyball. The staff was excellent about getting me in the same day. I was seen by a doctor I'd never met before, who did not introduce herself (I still don't know her name]. This doctor told me that the pain was not from an injury but from calcium deposits on my eye. I had had this problem before and another doctor had simply scraped them off. This doctor decided instead (without explaining why], to use an ointment to dissolve them. She said she would call the prescription into my pharmacy and immediately left the room without giving me an oppotrunity to ask any questions. When I tried to pick up the prescription, the pharmacy said that it had arrived with self-contradictory instructions and they could not issue the medication without clarification from the doctor. Three days later I am still without the medication because because I cannot get confirmation that the doctor has sent the clarification and the pharmacist--according to the recording at the pharmacy--is not available to assist me. My eye still hurts.


StarStarStarStarStar Wow! Everyone at Milauskas was so helpful from ... —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

Wow! Everyone at Milauskas was so helpful from the front desk to the medical staff and the billing staff. Everything was explained in detail and all questions answered every time. Thanks to Dr. Klair and the tam.


StarStarStarStarStar Friendly, competent, and efficient staff at all... —    (Patient since Thu May 26 00:00:00 MDT 2022)

Friendly, competent, and efficient staff at all points of interaction.


StarStarStarStarStar the staff was great, very pleasant and helpful... —    (Patient since Wed Jun 27 00:00:00 MDT 2018)

the staff was great, very pleasant and helpful.


StarStarStarStarStar GLORIOUS TECHNICOLOUR —    (Patient since Fri Nov 02 00:00:00 MDT 2018)

Love Dr Klaire and her amazing staff. Wish I had the money to have my right eye done Maybe by November Thank you all


StarStarStarStarStar Professional staff, pleasing environment. I fee... —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

Professional staff, pleasing environment. I feel very comfortable with Milauskas providing for my vision needs.


StarStarStarStarStar Great experience , thank you Dr Murphy —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great experience , thank you Dr Murphy


StarStarStarStarStar very grateful for my eye care —    (Patient since Tue Apr 27 00:00:00 MDT 2021)

very grateful for my eye care


StarStarStarStarStar review —    (Patient since Tue Jan 05 00:00:00 MST 2021)

It was nice of the staff at the Palm Desert Office to refer me to my regular Dr who was in the RM office the day of the visit, also nice of them to arrange for me to be able to see someone that day. Thank you,


StarStarStarStarNo Star Left on hold for inordinate periods of time. —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

I had to call the office to change an appointment. I was left on hold the first time for more than 15 minutes and then disconnected. The second time I was left on hold for 12 minutes before I hung up and redialed the number. I had to suffer the indignity of listening to several minutes of recordings about how wonderful the office is each time I called. If it were not for the confidence I have in Dr. Ketover, I would have hung up and never called back. You might consider hiring more people to answer the phones.


StarStarStarStarStar Friendly receptionist, Dr's assistant was very ... —    (Patient since Tue Jan 21 00:00:00 MST 2020)

Friendly receptionist, Dr's assistant was very professional, and again, the Dr. was very good and friendly.


StarStarStarStarStar Staff and most of the doctor's are helpful and ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff and most of the doctor's are helpful and understanding on what problems a person may have.


StarStarStarStarStar staff performed in a professional manne... —    (Patient since Fri Jun 15 00:00:00 MDT 2018)

All the staff performed in a professional manner. My questions were answered in a concise and accurate manner.


StarStarStarStarStar Friendly, professional, and a great experience.... —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

Friendly, professional, and a great experience.


StarStarStarStarStar Very professional and caring visit was done on ... —    (Patient since Thu Jun 09 00:00:00 MDT 2022)

Very professional and caring visit was done on timely matter


StarNo StarNo StarNo StarNo Star the recent appt was good - MD listened, interes... —    (Patient since Thu Aug 23 00:00:00 MDT 2018)

the recent appt was good - MD listened, interested and appreciated the extended time. My chief complaint is NOT with him at all but with the frustration is getting appts and providing up front information from the front desk. I ordered specialized contact lenses that cost over $1000 and when they arrived I was informed it would be 4 weeks before I could meet with the MD for a fitting to determine if they are correct! This is unacceptable considering the lens is a daily requirement and no guarantee the fitting will be correct. I've never experienced a delay this long for any contact. Either hire more MDs or tell patients ahead of time about realistic timelines. unacceptable practice.


StarStarStarStarStar Mick —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professional. I made the appointment the same day as I saw the doctor. Efficient.


StarStarStarStarStar Very friendly and knowledgeable staff! —    (Patient since Thu Aug 22 00:00:00 MDT 2019)

Very friendly and knowledgeable staff!


StarStarStarStarStar Everyone from the doctor to the front desk pers... —    (Patient since Wed Mar 01 00:00:00 MST 2023)

Everyone from the doctor to the front desk personnel very professional and courteous.


StarStarStarStarStar excellent service very friendly best in valley... —    (Patient since Sat Jan 01 00:00:00 MST 1)

excellent service very friendly best in valley


StarStarStarStarStar Excellence in service —    (Patient since Tue May 21 00:00:00 MDT 2019)

Dr. Ketover is the best! Support staff are excellent in performing their duties.


StarStarStarStarStar Dr Klair and her staff are wonderful! Professio... —    (Patient since Wed Mar 15 00:00:00 MDT 2023)

Dr Klair and her staff are wonderful! Professional and knowledgeable, great to work with!


StarStarStarStarStar Dr Ketover is the most professional, knowledgea... —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

Dr Ketover is the most professional, knowledgeable opthamalogist in the area. He is kind & listens to my concerns & has a calming affect with every visit.


StarStarStarStarStar Very professional service —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

Very professional service


StarStarStarStarStar Clean office, very knowledgeable staff. —    (Patient since Thu Dec 28 00:00:00 MST 2023)

Clean office, very knowledgeable staff.


StarStarStarStarStar Five Star Treatment —    (Patient since Tue May 21 00:00:00 MDT 2019)

Every single person that I encountered on my pre-op visit to the Ranch Mirage office was friendly and Professional.


StarStarStarStarStar The team of women, an apprentice (?) who was ex... —    (Patient since Tue Sep 13 00:00:00 MDT 2022)

The team of women, an apprentice (?) who was extremely knowledgeable and professional and her supervisor explained each part of the procedure to me. I was impressed with the questions asked to complete the history update......and I only had to wait 5 minutes this morning.


StarStarStarStarStar Everyone is so nice and polite and greets us wi... —    (Patient since Fri Aug 04 00:00:00 MDT 2023)

Everyone is so nice and polite and greets us with a smile. Thank you.


StarStarStarStarStar This office is wonderful. Very welcoming and fr... —    (Patient since Fri Nov 04 00:00:00 MDT 2022)

This office is wonderful. Very welcoming and friendly. Dr. Klair is the nicest doctor. Warm and a great doctor. I trust my eyes to her care. She too is friendly and just so nice. If you want an optometrist or opthamologist, this is the place to go. Two thumbs up! 👍👍


StarStarStarStarStar Very good service. Ruth Ann was very helpful. V... —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

Very good service. Ruth Ann was very helpful. Very thorough.


StarNo StarNo StarNo StarNo Star Eyes are important. We need to keep them healthy  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had eye lid surgery six days ago. And the success of the out come is still in question. The doctor spoke in such a soft whisper that I left not sure I fully understood my follow up instructions. But I left thinking , oh well I could use my own good common sense. And would probably be okay. I did have some questions that I couldn’t understand his answers as he was speaking in such a LOW whisper! The doctor and the staff dont have to be my best friend. Just give me the facts in plain English and I’ll follow the instructions to a tee. And I do expect them to be knowledgeable,efficient, honest and professional. Before I left the operating room the attendant wanted me to please send in the review card form that was in my bag of supplies to take home. I told her I would look at it when my eyes stopped being blurry and I could read.


StarStarStarNo StarNo Star This is for my appointment 5/22/18. Appointment... —    (Patient since Sat Jan 01 00:00:00 MST 1)

This is for my appointment 5/22/18. Appointment was made the day before due to some changes in vision. Appointment time was 9:40. At 10:40 I went up to the desk to see if it would be much longer. They seemed confused that I had even checked in. Within minutes I was called back by the technician. Had testing and dilating done then finally saw Dr. Ketover who seemed upset that I had waited so long. Visit went well after that and he was able to get me in on 5/24/18 for small laser procedure. He is absolutely great,


StarNo StarNo StarNo StarNo Star The first part of the exam went fine. Kind fri... —    (Patient since Fri May 18 00:00:00 MDT 2018)

The first part of the exam went fine. Kind friendly person. Next the doctor...very cool seemed to be disinterested in anything about me visionary problems that I brought up. I Had to ask at the end, what did she find. Her reply was that I had already seen the Kaiser ophthalmologist and he answered my questions. I felt that I was paying for her thoughts. She acted like I was taking up her valuable time. Then gave me a fifteen second summery. Obviously, I was irritating her. unacceptable. It got more irritating. I had to ask for the person who fits you with glasses. He seemed inept with the computer. He couldn't find the info he needed and he wanted to blame me as I couldn't tell him my social. I told him I had been coming there for years and my info should be in the system. Everything seemed to irritate him. He started lecturing me about my glass lenses. This is my choice, back off. He didn't want to print any of my info for me. He did and for the first time I left you office dissatisfied. I think you have outgrown your caring about your patients.


StarStarStarStarStar Great service. Everyone took the time to get th... —    (Patient since Fri Jul 14 00:00:00 MDT 2023)

Great service. Everyone took the time to get things done right the first time.


StarStarStarStarNo Star thorough exam easy for me to understand results... —    (Patient since Fri May 18 00:00:00 MDT 2018)

thorough exam easy for me to understand results. Staff always friendly and helpful. Anticipate my needs and answer my questions thoroughly. I was seen early because I arrived early. Thanks!


StarStarStarStarStar I waited very short time. Doctor was friendly ... —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

I waited very short time. Doctor was friendly and professional.


StarStarStarStarStar great experience...as always —    (Patient since Sat Jan 01 00:00:00 MST 1)

great experience...as always


StarStarStarStarStar Milauskas is great —    (Patient since Mon Jun 06 00:00:00 MDT 2022)

I have been with Milauskas for years. Wouldn't go anywhere else.


StarStarStarStarStar Excellent clinic,very professional  —    (Patient since Fri Jan 24 00:00:00 MST 2020)

Excellent clinic,very professional


StarStarStarStarStar best eye doctors in the desert —    (Patient since Sat Jan 01 00:00:00 MST 1)

best eye doctors in the desert


StarStarStarStarStar They take very good care of you here. Check in... —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

They take very good care of you here. Check in procedure is quick and welcoming. Waiting time was minimal. Technicians are helpful. I cannot sing the praises enough for Dr Suthar.


StarStarStarStarStar On time and very helpful and easy to understand... —    (Patient since Wed Oct 04 00:00:00 MDT 2023)

On time and very helpful and easy to understand diagnosis.


StarStarStarNo StarNo Star Everyone was nice and professional, but the lon... —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

Everyone was nice and professional, but the long wait to see the doctor was annoying.


StarStarStarStarStar The "eyes"have it! —    (Patient since Tue May 01 00:00:00 MDT 2018)

Comfortable surroundings, excellent staff, wonderful doctor-patient care.


StarStarStarStarStar Family members have had good results in the pas... —    (Patient since Fri Nov 09 00:00:00 MST 2018)

Family members have had good results in the past.


StarStarStarStarStar Always good service there  —    (Patient since Tue May 21 00:00:00 MDT 2019)

Always good service there


StarStarStarStarStar  —    (Patient since Wed Nov 27 00:00:00 MST 2019)

This was a great experience, everything is very organized, staff is polite and very respectful. Dr. Masline is very knowledgeable and very patient.


StarStarStarStarStar Very Thorough —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very thorough. Understand your concerns and zero in on your immediate needs with easily explained explanations and courses of action.


StarStarStarStarStar I have always been treated very positively by a... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have always been treated very positively by all Milauskas staff. They take the time to answer any questions and provide good followup. Procedures are thoroughly explained. I would recommend Milauskas to family and friends.


StarStarStarStarStar Great service Awesome docs especially Dr. Ke... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great service Awesome docs especially Dr. Ketover and Dr Marshal


StarStarStarStarStar High quality exam on time and very helpful.  —    (Patient since Mon May 21 00:00:00 MDT 2018)

High quality exam on time and very helpful.


StarStarStarStarStar Dr K is the best bar none! —    (Patient since Mon May 18 00:00:00 MDT 2020)

Dr K is the best bar none!


StarStarStarStarStar Efficient, pleasant and understanding — 

Efficient, pleasant and understanding


StarStarStarStarStar Great people working there. Everything went s... —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

Great people working there. Everything went smoothly


StarStarStarStarStar Professional, as always —    (Patient since Fri Feb 10 00:00:00 MST 2023)

Waiting room was packed when Inarrived so I was worried about how long I would have to wait. Well, I was pleasantly surprised when I was called in to see the doctor at the exact time of my appointment. As always, I was treated with complete professionalism.


StarStarStarStarNo Star Second eye exam at Milauskas.  —    (Patient since Fri Aug 04 00:00:00 MDT 2023)

Second eye exam at Milauskas. First was done properly and couldn't use it. 6 months later, they got it right. Friendly staff!!


StarStarNo StarNo StarNo Star I was disappointed this time —    (Patient since Thu Feb 11 00:00:00 MST 2021)

I was disappointed this time


StarStarStarStarStar A very pleasant, well organized business. Empl... —    (Patient since Mon Dec 05 00:00:00 MST 2022)

A very pleasant, well organized business. Employees are very professional and know exactly how to perform their job. The Opthalmologist was Dr. Ketover who is absolutely the best!


StarStarStarStarStar Good service, on time, very likeable people! —    (Patient since Mon Apr 09 00:00:00 MDT 2018)

Good service, on time, very likeable people!


StarStarStarStarStar Very professional, convenient and pleasant. —    (Patient since Mon Apr 26 00:00:00 MDT 2021)

Very professional, convenient and pleasant.


StarStarStarStarStar  —    (Patient since Wed Jun 05 00:00:00 MDT 2019)

I’m not exactly certain what you mean by “online presence” which makes it somewhat difficult to answer this question. However, if what you’re asking for is a review that may appear on your website, that can easily be done. My overall experience at Milauskas in Rancho Mirage was highly professional indeed, from the friendly, courteous, and timely first greeting, to the initial eye exam conducted by the technician, not to mention the level of concern Dr Murphy displayed upon learning about my current health condition. All in all, my entire experience there was a pleasant one and I would not hesitate to recommend Milauskas to a friend of mine.


StarStarStarStarStar Wonderful service! Amber and Ruth Ann were very... —    (Patient since Fri Jun 10 00:00:00 MDT 2022)

Wonderful service! Amber and Ruth Ann were very helpful, and explained everything that was going on. What a great place!


StarStarStarStarStar Very friendly et efficient peopleThank you ver... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very friendly et efficient people Thank you very much,you are all Wonderful


StarStarStarStarStar Great, thorough, professional staff —    (Patient since Mon May 09 00:00:00 MDT 2022)

I enjoy going Milauskas for my eye exam and glasses. Much more thorough exam and better quality optical department.


StarStarStarStarStar Dr very informative & took care of me & problem... —    (Patient since Fri Jul 22 00:00:00 MDT 2022)

Dr very informative & took care of me & problem very quickly!!!


StarStarStarNo StarNo Star Staff and drs nice but 45 min past due wait for... —    (Patient since Mon May 20 00:00:00 MDT 2019)

Staff and drs nice but 45 min past due wait for my apt. I was on time for


StarStarStarStarStar Everyone at the Institute was welcoming and hel... —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

Everyone at the Institute was welcoming and helpful. I did NOT feel i was on an assembly line. I felt cared for and listened to. The wait was minimal, waiting area comfortable with magazines and educational video


StarStarStarStarStar I had the most wonderful doctor and surgeon, Dr... —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

I had the most wonderful doctor and surgeon, Dr. Ketover. I had surgery on a Monday morning and when I took the bandage off at 1pm I could see everything for the first time in a very long time. I have missed the details of my everyday life. I now pay attention to all the beautiful details in everything I see. I am so grateful to Dr. Ketover for restoring my vision.


StarStarStarStarStar I have been a patient of Dr. Ketover for many ... —    (Patient since Tue May 03 00:00:00 MDT 2022)

I have been a patient of Dr. Ketover for many years and have recommended him and his practice to many others. Just excellent!


StarStarStarStarStar delighted customer —    (Patient since Thu Mar 29 00:00:00 MDT 2018)

I enjoyed the high level of professionalism across the staff. I felt confident in the treatment regime and the overall service provided. thanks


StarStarStarStarStar Fast, thorough, efficient and pro —    (Patient since Tue Mar 19 00:00:00 MDT 2019)

Fast, thorough, efficient and professional


StarStarStarStarStar The young lady who checked my wife,s eyes was g... —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

The young lady who checked my wife,s eyes was great—- Dr K is always super—


StarStarStarStarStar Appointments are easy to set up, and staff are ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Appointments are easy to set up, and staff are very helpful and obliging. The doctors have all been very educating during my appointments and my questions have been answered with rationals that are easy to understand.


StarStarStarStarStar Just like every other Milauskas office that I v... —    (Patient since Tue Mar 27 00:00:00 MDT 2018)

Just like every other Milauskas office that I visited Professional, knowledgeable and friendly.


StarStarStarStarStar  —    (Patient since Thu Apr 08 00:00:00 MDT 2021)

Dr. Klair has always been informative and clearly explained any and all questions. She has also given me some tips on WWII information. The wait times have always been well within reason.


StarStarStarStarStar All of the people I had contact with were very ... —    (Patient since Thu May 24 00:00:00 MDT 2018)

All of the people I had contact with were very pleasant and helpful.


StarStarStarStarStar Great service from the staff.  —    (Patient since Fri May 20 00:00:00 MDT 2022)

Great service from the staff.


StarStarStarStarStar Excellent eye cinic —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

Wonderful care and facility.


StarStarStarStarStar Dr. Murphy & the staff were all excellent —    (Patient since Fri Jun 24 00:00:00 MDT 2022)

Dr. Murphy & the staff were all excellent


StarStarStarStarStar Easy to use fast infor —    (Patient since Tue Dec 22 00:00:00 MST 2020)

Easy to use fast informative


StarStarStarStarStar Dr Ketover is wonderful. Both my husband, Dan, ... —    (Patient since Tue Mar 06 00:00:00 MST 2018)

Dr Ketover is wonderful. Both my husband, Dan, and I think he is an outstanding doctor.


StarStarStarStarStar The staff made an appointment available for me ... —    (Patient since Fri Mar 02 00:00:00 MST 2018)

The staff made an appointment available for me on short notice with Dr Klair.


StarStarStarStarNo Star Need to return for two Drs a bit inconvient —    (Patient since Sat Jan 01 00:00:00 MST 1)

Need to return for two Drs a bit inconvient


StarStarStarStarNo Star This was a visit to Rancho mirage office and it... —    (Patient since Thu Mar 01 00:00:00 MST 2018)

This was a visit to Rancho mirage office and it was much more personal then la Quinta. I appreciated the service at this office.


StarStarStarStarStar Charlene Senor —    (Patient since Wed May 15 00:00:00 MDT 2019)

very confident in the doctors


StarStarStarNo StarNo Star I had to wait one hour and then another 1/2 for... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had to wait one hour and then another 1/2 for a 5 minute visit.


StarStarNo StarNo StarNo Star Do away with sign on the clip board upon arriva... —    (Patient since Tue Oct 08 00:00:00 MDT 2019)

Do away with sign on the clip board upon arrival. Patient care do today is about personal service. There are much better ways to greet patients. Your approach sets an impersonal tone at the beginning of the visit and reduces your scoring on patient experience! When doing a vision field test, the tech did not lower the eye glass holder. I suggested it and she said oh yes. This could invalidate the results. Had I not have had this on numeous occasions I would not have know. Health care is about patient experience. Asking patients seen in Palm Springs to travel to Rancho Mirage for your convenience of equipment and staffing is totally unsatisfactory. All services should be one stop, this is health care today! Had I not started and known this, i would not have come to your center. Will advise my Primary Care Doc for future referrals to advise patients and you should advise new patients on initial appointment. It is EXTREMELY INCONVENIENT and does not follow generally accepted health care practices for this type of routine eye testing. Work with EMC to get EHR access.


StarStarStarStarStar Dr Maslin ... —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

Dr Mislin was great. She worked with me during the eye problem I have had since October


StarStarStarStarStar VERY GOOD VISIT. THE DOCTOR INFORMED ME OF SOME... —    (Patient since Sat Jan 01 00:00:00 MST 1)

VERY GOOD VISIT. THE DOCTOR INFORMED ME OF SOME PROBLEMS I HAD NO IDEA WE RE PRESENT. I WISH I HAD COME SOONER.


StarStarStarStarStar Dr. Murphy did my LASIK surgery. He is professi... —    (Patient since Thu Jun 28 00:00:00 MDT 2018)

Dr. Murphy did my LASIK surgery. He is professional, friendly, and inspired and earned my trust in him. All of the staff are organized, friendly, and knowledge. Facility is very clean. LASIK was not something I chose to do lightly. It was a big decision for me. So glad I did my homework and, based on that, chose Milauskus. Most importantly, I love the results! Incidentally, because I have astigmatism in addition to being farsighted, I chose monovision which made it possible for me to forgo glasses even for reading.


StarStarStarStarStar The ladies did an outstanding job with the exam... —    (Patient since Tue May 18 00:00:00 MDT 2021)

The ladies did an outstanding job with the examination and explaining what to expect.


StarStarStarStarStar everyone was friendly and efficient. but, best... —    (Patient since Wed Feb 21 00:00:00 MST 2018)

everyone was friendly and efficient. but, best of all they were on time.


StarStarStarStarStar Convenient, professional and online connected. —    (Patient since Sat Jan 01 00:00:00 MST 1)

The Milauskas Eye Institute is convenient, convivial in every way for newcomers from the Bay Area. I am impressed with their professionalism and immediate concern with my eye condition prior to receiving my prior medical history at hand. I have every confidence in their support and care.


StarStarStarStarStar Your "A" Team  —    (Patient since Fri Feb 23 00:00:00 MST 2018)

Your "A" Team of Amber and Annette were outstanding


StarStarStarStarStar I like the RM office the best. Some of the othe... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I like the RM office the best. Some of the others are a little outdated. The staff are always helpful and courteous.


StarStarStarStarStar Attention to my problem was first rate. —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

Attention to my problem was first rate.


StarStarStarStarStar Annette was wonderful in suggesting solutions t... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Annette was wonderful in suggesting solutions to my concerns regarding my recently developed vertigo. Thank you, Annette.


StarStarStarStarStar Vincent Nola,M.D. —    (Patient since Mon Jun 04 00:00:00 MDT 2018)

The entire personel is friendly and very knowledgeable and are there to help you. One never feels rushed nor frustrated with the staff members.


StarStarStarStarStar Dr. Murphy  —    (Patient since Wed Nov 30 00:00:00 MST 2022)

Dr. Murphy Was through, friendly, and gave me the information that I need to solve my issue. He also washed his hands, which some of your doctors do not!


StarStarStarStarStar I found this office to be very professional and... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I found this office to be very professional and prompt.


StarStarStarNo StarNo Star Sorry to here you have moved to a Tier 2 for Ei... —    (Patient since Wed Feb 07 00:00:00 MST 2018)

Sorry to here you have moved to a Tier 2 for Eisenhower employees. I will need to find another provider. Thank you for the past service.


StarStarStarStarStar I had a very good experience. My appointment we... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had a very good experience. My appointment went smoothly.


StarStarStarStarStar Dr. Ketover is the best. He is soft spoken and ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Ketover is the best. He is soft spoken and warm and I don't even feel nervous when i am in his office. The whole office staff is very friendly and courteous and professional.


StarStarStarStarStar Great personalized service.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great personalized service.


StarStarStarStarStar I always have a great experience, when they sc... —    (Patient since Thu Jun 02 00:00:00 MDT 2022)

I always have a great experience, when they schedule an appointment for me I’m there on time, they call my name, I get seen by the doctor then I’m home before you know it, I love it.. thank you


StarStarStarStarStar  —    (Patient since Tue Feb 27 00:00:00 MST 2024)

Just playing outstanding all the way around


StarStarStarStarStar I have a patient for a long time and will cont... —    (Patient since Mon Apr 25 00:00:00 MDT 2022)

I have a patient for a long time and will continue to be as long as dr. Ketover is there. Thanks


StarStarStarStarStar  —    (Patient since Tue Apr 30 00:00:00 MDT 2019)

Very professional office and staff.


StarStarStarStarStar Very comfortable at all my tests & Drs follow u... —    (Patient since Tue Sep 12 00:00:00 MDT 2023)

Very comfortable at all my tests & Drs follow ups. Professional & courteous staff.


StarStarStarStarNo Star Liked both the person who did the pre exam work... —    (Patient since Wed Oct 20 00:00:00 MDT 2021)

Liked both the person who did the pre exam work and the Dr. The after exam sales thing was new and OK. That gentleman was very knowledgeable and easy to talk to. Front desk folks were friendly and courteous.


StarStarStarStarStar Professional staff and very relaxing atmosphere... —    (Patient since Thu Apr 21 00:00:00 MDT 2022)

Professional staff and very relaxing atmosphere.


StarStarStarStarStar Excellent care by Dr. Maslin.  —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

Excellent care by Dr. Maslin.


StarStarStarStarStar Excellent service from front desk through my en... —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

Excellent service from front desk through my entire appt


StarStarStarStarStar Dr. Yoh was very nice, friendly and personable.... —    (Patient since Mon Jul 17 00:00:00 MDT 2023)

Dr. Yoh was very nice, friendly and personable. The eye exam (and the contact lens exam, which was my primary reason for the appointment) went quickly. I felt the actual vision testing (the section where he slips different lenses into the machine and asks which is better, #1 or #2, for example) was rushed; sometimes I didn't really get a chance to decide which of the lenses was better. I wonder if this is because Milauskas sets appointments short? I do recall having the same feeling the last time I came in for this exam (with another doctor, I don't recall her name). Not really a complaint, as long as the contact lens prescription works.


StarStarStarStarStar I loved my overall experience ... —    (Patient since Fri Aug 03 00:00:00 MDT 2018)

Not only is the staff friendly and efficient, and of course my doctor. Dr. Murphy is very professional and gives you all the answers to your questions. I love your online presence.


StarStarStarStarStar Staff was very polite and well informed —    (Patient since Tue May 21 00:00:00 MDT 2019)

Staff was very polite and well informed


StarStarStarStarStar Everyone was friendly and professional. —    (Patient since Wed Nov 29 00:00:00 MST 2023)

Everyone was friendly and professional.


StarStarStarStarStar eye exam —    (Patient since Thu Nov 03 00:00:00 MDT 2022)

I have been very happy with your business. people were very nice and helpful. Dr. Murphy recommended cataract surgery and that I would be contacted by that counselor for further discussions. my appt. was nov. 30 and to date I have not heard from her. I called and left a msg. and no response!


StarStarStarStarStar I like the fact there are so many professionals... —    (Patient since Fri Dec 02 00:00:00 MST 2022)

I like the fact there are so many professionals who are part of the company that there is very little wait time to get an appointment. Plus, La Quinta is open Saturdays.


StarStarStarStarStar The Clinic Should Be On the Eye Clinic Honor Roll —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

The clinic is always outstanding. The staff and Dr. Ketover always treat me like I was someone special. Patients appreciate that extra touch of concern and help. Thank you.


StarStarStarStarStar There are several things that are paramount in ... —    (Patient since Thu Feb 23 00:00:00 MST 2023)

There are several things that are paramount in a professional organization: 1) Friendly staff. 2) Getting in to see a professional without a great deal of time in the waiting area. 3) Having a staff that seems more than willing to answer questions. On these three factors you score exceptionally high.


StarStarStarStarStar Great doctors, staff is courteous and professio... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great doctors, staff is courteous and professional and everyone is on time or close to being on time.


StarStarStarStarStar I like the surgeon - he answered all my questio... —    (Patient since Mon May 20 00:00:00 MDT 2019)

I like the surgeon - he answered all my questions. The eye tech that brought me back was very helpful as well.-I liked them both.


StarStarStarStarNo Star  —    (Patient since Thu Jan 18 00:00:00 MST 2018)

The visit was very good however I later found that I had questions unanswered.... should I continue leaving my contacts lens out for the next week until cataract surgery? what time schedule goes with putting drops in the eye four times a day? and, my prescriptions were sent to the wrong pharmacy.


StarStarStarStarStar I was very pleased and impressed by my whole ex... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was very pleased and impressed by my whole experience !!! Very professional crew you have. I felt like I was well taken care of.. thank you 👍


StarStarStarStarStar Have had very positive experiences on all visit... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Have had very positive experiences on all visits. Dr. Roth is very thorough and explains what he is doing. The personnel in the eye glass are very helpful and patient.The visit is professional and stress free


StarStarStarStarNo Star Specifically Dr. Murphy = 10 —    (Patient since Tue Jun 28 00:00:00 MDT 2022)

Specifically Dr. Murphy = 10


StarStarStarStarStar Little wait time and very nice Dr.  —    (Patient since Thu Jan 28 00:00:00 MST 2021)

Little wait time and very nice Dr.


StarStarStarStarStar Excellent service, courteous staff, professiona... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent service, courteous staff, professional doctors, very clean facility. No wait time, staff was on schedule.


StarStarStarStarStar In the office, you walk into a very cheerful an... —    (Patient since Wed Mar 23 00:00:00 MDT 2022)

In the office, you walk into a very cheerful and friendly atmosphere on part of the receptionists. Your appointment is quickly confirmed, and the wait to see the doctor is not bad.


StarStarStarStarStar Fast, courteous reception, assistant & staff. ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Fast, courteous reception, assistant & staff. Excellent Dr. Forrester Murphy.


StarStarStarStarStar I have been a patient at Milauskas for over 17 ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have been a patient at Milauskas for over 17 years, as well as other family members. We have all been treated with great professionalism and courtesy, and we have never felt rushed and had issues explained in detail. I feel that my vision care is in excellent hands.


StarStarStarStarStar My Dr Klair is the best; precise, knowledgeable... —    (Patient since Fri Jul 24 00:00:00 MDT 2020)

My Dr Klair is the best; precise, knowledgeable and wonderful, she cuts to the point with an exacting diagnosis, prescribes treatment clearly...and you are on your way.


StarStarStarStarStar I enjoyed my visit with a very professional and... —    (Patient since Tue Jan 09 00:00:00 MST 2018)

I enjoyed my visit with a very professional and caring doctor. I have had 4 other doctors as a patient (due to turnover) and found that this visit was the best in eye care that can be found.


StarStarStarStarStar Your staff is kind, compassionate and helpful.... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Your staff is kind, compassionate and helpful. Dr Frassato listened to me and that doesn't always happen with many doctors . Keep up the good work!


StarStarStarStarStar My visit at dr. Murphy’s office was very pleas... —    (Patient since Mon Feb 11 00:00:00 MST 2019)

My visit at dr. Murphy’s office was very pleasant. I went so that I could sign papers to get ready for my cataract surgery and Ruthann was pleasant and professional as always. I’m so thankful I have such a great place to go for my eyes.


StarStarStarStarStar The Rancho Mirage office is terrific —    (Patient since Fri Jan 25 00:00:00 MST 2019)

I have previously been going to the La Quinta location and always had to wait. On my last visit there, after an hour wait, I left. I made an appointment at the Rancho Mirage office and everyone was terrific. I had a comprehensive exam and was in and out within an hour, with courteous integration with everyone. I saw Dr. Klair and she was terrific.


StarStarStarStarNo Star I love the one stop shopping at Milauskas Eye ... —    (Patient since Mon Aug 19 00:00:00 MDT 2024)

I love the one stop shopping at Milauskas Eye Dr Ketover Always very reassuring and competent at what he does. And I also like the convenience of picking out new glasses and lenses right there at the same office plus their service after you get your glasses is extremely good. I have been a patient there for Over 20 years


StarStarStarStarStar Dr. Suthar is a professional with patience and ... —    (Patient since Mon Dec 30 00:00:00 MST 2019)

Dr. Suthar is a professional with patience and expert advice. We have been seeing him for 2 1/2 yrs and are so pleased with his assistance.


StarStarStarStarStar I was very concerned about my change in vision ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was very concerned about my change in vision and was very pleased with the time the Dr. spent with me to describe my issues in detail.


StarStarStarStarStar Entire staff and Dr.s are informative, thoughtf... —    (Patient since Fri Feb 09 00:00:00 MST 2018)

Entire staff and Dr.s are informative, thoughtful and professional. What a great full service you provide for us!


StarStarStarStarStar The staff are very professional and listened to... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff are very professional and listened to and responded to my questions and concerns. Everyone was very pleasant and helpful. It was an enjoyable experience.


StarStarStarStarStar Customer service, expertise, friendliness were ... —    (Patient since Wed Aug 16 00:00:00 MDT 2023)

Customer service, expertise, friendliness were outstanding.


StarStarStarStarStar The staff was very friendly and the office was ... —    (Patient since Thu Nov 17 00:00:00 MST 2022)

The staff was very friendly and the office was very efficiently run.


StarStarStarStarStar My visit was fantastic. The doctor was very go... —    (Patient since Wed Mar 22 00:00:00 MDT 2023)

My visit was fantastic. The doctor was very good her examination of my eyes was great she explained everything in detail where I could understand.


StarStarStarStarStar My appolntment went very well.I feel very lucky... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My appolntment went very well.I feel very lucky to have Dr. Murphy looking after me will I am in the US as a snowbird. Many Thanks. Etta Looman


StarStarStarStarStar Very professional but also friendly. —    (Patient since Thu May 24 00:00:00 MDT 2018)

Very professional but also friendly.


StarStarStarStarNo Star Dr Maslin is a great addition to your team and ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Maslin is a great addition to your team and we feel very supported knowing that you have a glaucoma expert on staff.


StarStarStarStarStar Doctor Ketover is the best —    (Patient since Tue Nov 15 00:00:00 MST 2022)

Doctor Ketover is the best


StarNo StarNo StarNo StarNo Star Very rude ophthalmologist.She walked out withou... —    (Patient since Fri Dec 15 00:00:00 MST 2017)

Very rude ophthalmologist.She walked out without a word. Seemed offended when I told her what I wanted.


StarStarStarStarStar Very convenient messages and reminders go to t... —    (Patient since Fri Dec 15 00:00:00 MST 2017)

Very convenient messages and reminders go to the mobile devices.


StarStarStarStarStar It would be a nice touch to offer refreshment i... —    (Patient since Sat Jan 01 00:00:00 MST 1)

It would be a nice touch to offer refreshment in the lobby,


StarStarStarStarStar PEOPLE WERE ALL VERY FRIENDLY,AND KNOWLEDGEABLE... —    (Patient since Wed Jan 02 00:00:00 MST 2019)

PEOPLE WERE ALL VERY FRIENDLY,AND KNOWLEDGEABLE.


StarStarStarStarNo Star Bad prescription. Can hardly read. Gone for t... —    (Patient since Wed Jul 08 00:00:00 MDT 2020)

Bad prescription. Can hardly read. Gone for two weeks, Will be i as soon as i get back


StarStarStarStarStar I’m very please with the rancho mirage team, ve... —    (Patient since Thu Jun 02 00:00:00 MDT 2022)

I’m very please with the rancho mirage team, very quick to set appointments and very courteous and kind.


StarStarStarStarStar I cannot say enough about how good Dr. Murphy, —    (Patient since Sat Jan 01 00:00:00 MST 1)

I cannot say enough about how good Dr. Murphy, Magnificent eye care with Professionalism.


StarStarStarStarStar The doctor was very friendly and thorough. I f... —    (Patient since Mon Nov 07 00:00:00 MST 2022)

The doctor was very friendly and thorough. I felt she checked everything and gave useful information.


StarStarStarStarStar Dr. Ketover —    (Patient since Wed Aug 03 00:00:00 MDT 2022)

As I only had contact with Dr. Ketover, I cannot rate the entire Milauskas service, but the experience with this doctor was excellent.


StarStarStarNo StarNo Star Poor Service in Replacement Eye ware department... —    (Patient since Mon Feb 06 00:00:00 MST 2023)

Poor Service in Replacement Eye ware department.


StarStarStarNo StarNo Star THE ONLY ONE I'd RECOMMEND IS DR. KETOVER. HE ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

THE ONLY ONE I'd RECOMMEND IS DR. KETOVER. HE IS GREAT! HIS WHOLE TEAM IS GREAT!


StarStarStarStarStar Very comfortable —    (Patient since Mon Jul 31 00:00:00 MDT 2023)

Everyone was polite and efficient. The wait was not long and the waiting room was very comfortable and spacious.


StarStarStarStarStar Friendly, helpful people. —    (Patient since Thu Jan 04 00:00:00 MST 2018)

Friendly, helpful people.


StarStarStarStarStar I'm a returning patient because I was very plea... —    (Patient since Thu Dec 07 00:00:00 MST 2017)

I'm a returning patient because I was very pleased the first time.


StarStarStarStarStar Dr Roth was outstanding.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Roth was outstanding.


StarStarStarStarStar Have always been 100% satisfied over the many y... —    (Patient since Tue Nov 22 00:00:00 MST 2022)

Have always been 100% satisfied over the many years, first with Dr Milauskas and then with Dr Ketover


StarStarStarStarStar Always professional, courteous and as important... —    (Patient since Fri May 22 00:00:00 MDT 2020)

Always professional, courteous and as important, on time!


StarStarStarStarStar Great experience...Dr. M did my Lasik back in 2... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great experience...Dr. M did my Lasik back in 2002 I think...


StarStarStarStarStar Very professional and no issues with making an ... —    (Patient since Thu Apr 21 00:00:00 MDT 2022)

Very professional and no issues with making an appointment.


StarStarStarStarStar I met a friendly lady to visit with for about 3 minutes.Very nice office....so clean. P —    (Patient since Wed Feb 17 00:00:00 MST 2016)

I met a friendly lady to visit with for about 3 minutes. Very nice office....so clean. P


StarStarStarStarStar Options —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Klair presented a new option for my dry eyes when nothing else had worked. I'm very happy to explore new options. My other ophthalmologist had given up.


StarStarStarStarStar Everybody was very nice and courteous —    (Patient since Fri Nov 11 00:00:00 MST 2022)

Everybody was very nice and courteous. I needed some new glasses as well and Terri did an exception job in assisting me.


StarStarStarStarStar There was some confusion regarding my Oct. 21st appt. with Dr Klair —    (Patient since Fri Jan 26 00:00:00 MST 2024)

There was some confusion regarding my Oct. 21st appt. with Dr Klair. She told me my cataract surgery couldn't be done at that time. Dr. Roth said his notes say I refused service at that time. I am very eager to have the surgery done and wouldn't have delayed. It. i have a call in to Dr. Klair to solve the problem but haven't heard back from her or anyone else at your office. A. Kemp


StarStarStarNo StarNo Star Had to wait way to long and doctor really had no clue what I was there for and really did not... —    (Patient since Wed Aug 24 00:00:00 MDT 2022)

Had to wait way to long and doctor really had no clue what I was there for and really did not discuss my condition with me. I do go to Dr Adler and he is great but Suhar not so much. Think it was a wasted visit


StarStarStarStarStar Very clean and convenient location.  — 

Very clean and convenient location.


StarStarStarStarStar Nothing that I know of Elizabeth was great excellent  —    (Patient since Thu Dec 30 00:00:00 MST 2021)

Nothing that I know of Elizabeth was great


StarStarStarStarStar Angel in the eyeglass ordering department did not seem to be very knowledgeable —    (Patient since Tue Feb 27 00:00:00 MST 2018)

Angel in the eyeglass ordering department did not seem to be very knowledgeable. The lady next to him helped him out and she seemed to know what she was doing. Very happy with the eye exam by Dr Emberland.


StarStarStarStarStar Saw Angel for glasses ordering. Had to guide him through the process —    (Patient since Thu Jul 13 00:00:00 MDT 2023)

Saw Angel for glasses ordering. Had to guide him through the process. Did not seem very knowledgeable. The lady helped on occasion. She seemed to know what she was doing. Dr Emberland was great. Knowledgeable and thorough.


StarStarStarStarStar It is a nice office and close to my home. The staff is pleasant.  —    (Patient since Wed Dec 12 00:00:00 MST 2018)

It is a nice office and close to my home. The staff is pleasant.


StarStarStarStarNo Star Review —    (Patient since Tue Aug 21 00:00:00 MDT 2018)

Good service but late day appointments always seem to run later than scheduled.


StarStarStarStarStar I've had two recent cataract surgeries. both went well —    (Patient since Tue Apr 23 00:00:00 MDT 2019)

I've had two recent cataract surgeries. both went well. I found both the office staff and the medical staff to be helpful and caring. It was a pleasure to have my eye needs taken care of at Milauskas.


StarNo StarNo StarNo StarNo Star waited over an hour to see MD. No apology or any greeting from him —    (Patient since Wed Feb 10 00:00:00 MST 2016)

waited over an hour to see MD. No apology or any greeting from him. Poked my eye and said call if it wasn't better in two weeks. Very unfriendly and not patient or care friendly


StarStarStarStarStar Dr. Marshak was outstanding: professional; competent; and friendly. —    (Patient since Tue Feb 23 00:00:00 MST 2016)

Dr. Marshak was outstanding: professional; competent; and friendly.


StarStarStarStarStar Thank you —    (Patient since Sat Jan 01 00:00:00 MST 1)

I truly appreciated Dr Ketover and his professional explanation of my cataracts. It's rare to meet a Dr who is not so inclined to do a procedure just because it would be covered by insurance. Thank you Dr Ketover, I will wait until I am ready or you say the word on my next visit.


StarStarStarStarStar Always wonderful abd doctor Ketover is marvelous!!!Tahnk you all —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always wonderful abd doctor Ketover is marvelous!!! Tahnk you all


StarStarStarStarStar I liked the thoroughness of the exam. —    (Patient since Mon Nov 21 00:00:00 MST 2022)

I liked the thoroughness of the exam.


StarStarStarStarStar Keep up the good work. Best optical service in the state. —    (Patient since Fri Apr 28 00:00:00 MDT 2023)

Keep up the good work. Best optical service in the state.


StarStarStarStarStar I was not able to schedule a test & review w Dr Schmidt at the same time in 2 months as he wanted —    (Patient since Fri Feb 05 00:00:00 MST 2016)

I was not able to schedule a test & review w Dr Schmidt at the same time in 2 months as he wanted. I am unwilling to pay twice for the test & interpretation because of tight schedules.


StarStarStarStarStar very thoughtful thorough, professional and compassionate —    (Patient since Wed Jan 20 00:00:00 MST 2021)

very thoughtful thorough, professional and compassionate


StarStarStarStarStar In my first "staff" exam they produced the "wrong" information —    (Patient since Sat Jan 01 00:00:00 MST 1)

In my first "staff" exam they produced the "wrong" information. However, thanks to Brian the Director of the Laser Dept. who answered questions for me and assisted me in any way he could (Special person) and my great doctor who is Dr Adler... all went well after a reexamination by the staff.


StarStarStarStarStar My visit has always been great.................. —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

My visit has always been great..................


StarStarStarStarStar Very nice reception, doctor very through, my visit was very pleasant,healing well, thanks to Dr — 

Very nice reception, doctor very through,my visit was very pleasant,healing well, thanks to Dr.Marshak.


StarStarStarStarStar I had the optical field test so did not see a doctor —    (Patient since Tue Jun 26 00:00:00 MDT 2018)

I had the optical field test so did not see a doctor. After the eye test I asked the person who gave the test if I could have some eye drops as my eyes were very dry after the test. She said sure and then came back and said she could not find any. What?? I am at the eye dr and no eye drops?? Unbelieveable so I left with dry eyes and no help!!


StarStarStarStarStar Dr. Emberland prescribed two different trials for contact lenses —    (Patient since Mon Feb 26 00:00:00 MST 2018)

Dr. Emberland prescribed two different trials for contact lenses. Neither was available from the supplier, and when available I will have returned home to Cleveland, OH. Very disappointing!


StarStarStarStarStar I found the doctors and their staff to be very professional and helpful. —    (Patient since Thu Oct 25 00:00:00 MDT 2018)

I found the doctors and their staff to be very professional and helpful.


StarStarStarStarStar I had a vision emergency and I called at 8:15am trying to get seen —    (Patient since Wed Feb 10 00:00:00 MST 2016)

I had a vision emergency and I called at 8:15am trying to get seen. I was seen at 10:30 that same morning. My issue was addressed throughly and I was referred out to the proper channels.


StarStarStarStarStar Everyone is always polite & professional —    (Patient since Fri Oct 21 00:00:00 MDT 2022)

Everyone is always polite & professional. Dr Adler is very patient with me & explains all my options for treating my excessive dry eyes. I am very pleased in how I'm treated & will continue seeing Dr Adler.


StarStarStarStarStar Don't understand what your asking for — 

Would have liked to know the potential after effects of the anaesthia Had sum severe reaction


StarStarStarStarStar Very impressed with the clinic, staff and Dr Adler —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very impressed with the clinic, staff and Dr Adler


StarStarStarStarNo Star I love to visit Milauskas Eye Institute for my eye care! —    (Patient since Mon Mar 11 00:00:00 MDT 2019)

I love to visit Milauskas Eye Institute for my eye care!


StarStarStarStarStar I felt the experience at this clinic was superior as the wait was not long, the staff friendly and... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I felt the experience at this clinic was superior as the wait was not long, the staff friendly and eager to help, and Dr Frassato very thorough and not rushing to just "get through" the exam. I will DEFINATELY refer this clinic to anyone looking for a quality eye care clinic.


StarStarStarStarStar I came in for a check of my eyes and was told thatI needed another injection into my right eye —    (Patient since Mon Mar 18 00:00:00 MDT 2019)

I came in for a check of my eyes and was told that I needed another injection into my right eye. I havehad the same procedure at another clinic in Montana times. I have no problem with the technicians who checked the eye, but I do not believe the procedure in the room where the injection was done in a profesional manner. Dr Suthar did an excellent job, but there were 2 different ladies administering the drops in the eyes and I am satisfied that one of them was competent. I am advised that most of the drops are intended to mumb the eye. I told the young lady on two occasions that the drops did not get into my eye and when Dr Suthar injected the eye, it was a real shock. The doctor put some salve and probably some other substance on the eye which eased the pain. I had 6 injections in MOntana and on every occasion, the only persons in the closed room was one nurse who administered the drops and the surgeon who made the injection, I would recommend that your clinic adopt such a pro


StarStarStarStarStar optical dept: better pricing? —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Perhaps if the optical dept. had more competitive prices for frames and so forth, we could do more business with the Institute. But, overall, my last check up was excellent in every way - thank you, all.


StarStarStarStarStar Cataract pre-op exam. Everyone was great. — 

Cataract pre-op exam. Everyone was great.


StarStarStarStarStar Always treated with respect and courtesy — 

Always treated with respect and courtesy. You have top notch individuals working for you Always have a smile on their face. They are always willing to answer questions.Dr.Suthar is always informative and willing to take his time in explaining every detail to you every option. Plus, Here's a quick wit awesome sense of humor great personality.


StarStarStarStarStar Office staff was very polite! Only negative was that it would have been nice to receive pamphlet... —    (Patient since Tue Dec 27 00:00:00 MST 2022)

Office staff was very polite! Only negative was that it would have been nice to receive pamphlet explaining my diagnosis (epiretinal membrane).


StarStarStarStarStar I was seen by dr mesquita and I'm very happy with how she explained the problem I had with my... —    (Patient since Tue Mar 28 00:00:00 MDT 2017)

I was seen by dr mesquita and I'm very happy with how she explained the problem I had with my glasses.


StarStarStarStarStar Dr Ketover is so pleasant, friendly & a great dr!!! —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

Dr Ketover is so pleasant, friendly & a great dr!!!


StarStarNo StarNo StarNo Star Disappointed —    (Patient since Mon Jan 16 00:00:00 MST 2017)

The assistant Victoria, I believe her name is, was good. Dr. Adler was just ok. I would have liked a more thorough exam since I have several visual problems. Dr. Adler mainly addressed my dry eyes & not my posterior vitreous detachment and many floaters. It wasn't until I checked out that I was told that I have to pay $40. That was a surprise. I called the day after my exam to tell Dr. Adler about a very important problem that I have been having that wasn't addressed at my appointment & was told that an email would be sent to him. It's been several days & I have not heard a word back. Not good.


StarStarStarStarStar Disappointed —    (Patient since Mon Jan 16 00:00:00 MST 2017)

The assistant Victoria, I believe her name is, was good. Dr. Adler was just ok. I would have liked a more thorough exam since I have several visual problems. Dr. Adler mainly addressed my dry eyes & not my posterior vitreous detachment and many floaters. It wasn't until I checked out that I was told that I have to pay $40. That was a surprise. I called the day after my exam to tell Dr. Adler about a very important problem that I have been having that wasn't addressed at my appointment & was told that an email would be sent to him. It's been several days & I have not heard a word back. Not good.


StarStarStarStarStar Dr. Suthar was very nice and patient, the assistant with us was very nice as well —    (Patient since Mon May 01 00:00:00 MDT 2023)

Dr. Suthar was very nice and patient, the assistant with us was very nice as well. Looking forward to my next visit and hopefully realize what is causing my issue by then.


StarStarStarStarStar No need to change anything. From Lori on the phone, to the front desk, to the MA, to the doctor —    (Patient since Thu Jan 14 00:00:00 MST 2016)

No need to change anything. From Lori on the phone, to the front desk, to the MA, to the doctor. Everything ran smoothly. Good customer service is of utmost importance to me, and everyone passed with flying colors. Not only for me, but I noticed how they spoke to others around me, and they were very friendly, patient and helpful.


StarStarStarStarStar Had an extremely long wait to be examined. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Had an extremely long wait to be examined.


StarStarStarStarStar Very well organized, efficient, and pleasant. —    (Patient since Tue May 17 00:00:00 MDT 2016)

Very well organized, efficient, and pleasant.


StarStarStarStarStar I had asked to see Dr Marshek as I am a pattient of his and He knows my eye condition so I don't... —    (Patient since Thu Feb 08 00:00:00 MST 2024)

I had asked to see Dr Marshek as I am a pattient of his and He knows my eye condition so I don't understand why I was given Dr.Anderson to see first which means another long drive from Indio to see Dr. Marshek.also what is this about Medicare not paying for two different doctors on the same day..It is a long drive for me to come from Indio. on the same day.. It would save time and effort. couldnt some concessions be made in the case of elderly patients?


StarStarStarStarStar I have been a patient of Milauskas beyond what I can recall. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have been a patient of Milauskas beyond what I can recall.


StarStarStarStarStar Great service! —    (Patient since Wed Jan 06 00:00:00 MST 2016)

Actually got in to see the doctor before my scheduled time. Great service by everyone! Thank you!!!


StarStarStarStarStar Absolutely adore Dr Schmidt! —    (Patient since Wed May 03 00:00:00 MDT 2017)

Absolutely adore Dr Schmidt!


StarStarStarStarStar No improvements needed. This process of semiannual checkups works very well for me — 

No improvements needed. This process of semiannual checkups works very well for me. Fast, efficient and professional. Who could ask for anything more?


StarStarStarNo StarNo Star Hit or Miss —    (Patient since Fri Dec 30 00:00:00 MST 2016)

Offices vary and it's hit or miss whether you get all around great or just good, unfortunately.


StarStarStarStarStar  —    (Patient since Tue Mar 28 00:00:00 MDT 2017)

The best.... I can see... Perfectly!!! Thank You Dr.K


StarStarStarStarStar Excellent  —    (Patient since Thu Aug 11 00:00:00 MDT 2022)

Always a pleasure to be at any of the offices.


StarStarStarStarStar You are the best. At my age I've experianced several clinics yours is the best so farThank you — 

You are the best. At my age I've experianced several clinics yours is the best so far Thank you


StarStarStarStarStar excellent appointment —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

excellent appointment 5 start rating


StarStarStarStarStar I have been a patient for over ten years and am very satisfied! —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have been a patient for over ten years and am very satisfied!


StarStarStarStarStar I did not catch the name of the young lady that did all the testing before I saw the doctor —    (Patient since Mon Aug 22 00:00:00 MDT 2022)

I did not catch the name of the young lady that did all the testing before I saw the doctor. But she was lovely, great "bedside" manner.


StarStarNo StarNo StarNo Star Dr. Adler —    (Patient since Wed Dec 08 00:00:00 MST 2021)

Didn't find Dr. Adler had concern for condition I came in with. He was very casual about it. I'm glad he didn't find anything wrong. But, what is causing my eye issues? He could have directed me to where to go. Might not see him again.


StarNo StarNo StarNo StarNo Star 5 —    (Patient since Mon Jun 06 00:00:00 MDT 2016)

I give an A+ to the Milauskas Institute.


StarNo StarNo StarNo StarNo Star A phone call would be appropriate —    (Patient since Thu Dec 17 00:00:00 MST 2015)

A phone call would be appropriate. Obviously you shun from eye infections or Dr Adler is not happy handling an eye infection. His bed side manner is unprofessional. He made me feel so insignificant on both appointments. Please call 7088786833


StarStarStarStarStar Appointment at 10:40 ... seen by Dr. at 11:40. —    (Patient since Wed Apr 26 00:00:00 MDT 2017)

Appointment at 10:40 ... seen by Dr. at 11:40.


StarStarStarStarStar I think dr Ketover's exam was thorough & very helpful —    (Patient since Sat Jan 01 00:00:00 MST 1)

I think dr Ketover's exam was thorough & very helpful


StarStarStarStarStar I have been very pleased with the personnel and the service. —    (Patient since Tue Apr 23 00:00:00 MDT 2019)

I have been very pleased with the personnel and the service.


StarStarStarStarStar Explanation of test excellent —    (Patient since Fri Sep 23 00:00:00 MDT 2022)

Explanation of test excellent


StarStarStarStarStar I went first to the clinic on Cook but no one could see me —    (Patient since Mon Jul 02 00:00:00 MDT 2018)

I went first to the clinic on Cook but no one could see me. I wish there was a little space open for someone who has a problem and needs to be seen right away. I did go on to Ranch Mirage. ( I did not have an appt. and the front desk was very helpful at Cook. )


StarStarStarStarStar Right now I am happy with my experiences. —    (Patient since Wed May 16 00:00:00 MDT 2018)

Right now I am happy with my experiences.


StarStarStarStarStar I will be using your institute for my eye needs from now on —    (Patient since Fri Dec 11 00:00:00 MST 2015)

I will be using your institute for my eye needs from now on. I signed for my records to be transferred to your office.


StarStarStarStarStar Exam was thorough and comprehensive. —    (Patient since Fri Jul 12 00:00:00 MDT 2019)

Exam was thorough and comprehensive.


StarStarStarStarStar Dr. Adler is an excellent doctor —    (Patient since Thu Dec 10 00:00:00 MST 2015)

Dr. Adler is an excellent doctor


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was pleasant and Elizabeth and Coi are warm and professional.


StarStarStarStarStar Thought that pricing was too high over what my insurance paid —    (Patient since Sat Jan 01 00:00:00 MST 1)

Thought that pricing was too high over what my insurance paid


StarStarStarStarStar the Dr. forgot to give me a prescription for restasis —    (Patient since Wed Dec 09 00:00:00 MST 2015)

the Dr. forgot to give me a prescription for restasis


StarStarStarStarStar As your patient, I do not have even one suggestion for improvement —    (Patient since Fri Sep 14 00:00:00 MDT 2018)

As your patient, I do not have even one suggestion for improvement. However, as a professional Business & Management Consultant for 16-years, I invite you to phone me and I'd be happy to discuss the subject.


StarStarStarStarStar No improvement needed. Obviously the staff is well trained and courteous — 

No improvement needed. Obviously the staff is well trained and courteous. Timing of appointments is excellent.


StarStarStarStarStar Outstanding service and doctors care —    (Patient since Thu Dec 01 00:00:00 MST 2022)

Outstanding service and doctors care


StarStarStarStarStar It has always been a friendly and caring visit........ —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

It has always been a friendly and caring visit........


StarStarStarStarStar Dr. Ketover is my hero!!! The entire office staff is efficient and friendly. —    (Patient since Tue May 17 00:00:00 MDT 2022)

Dr. Ketover is my hero!!! The entire office staff is efficient and friendly.


StarStarStarStarStar I was really impressed that Dr. Misquitta asked me about a wart I have under my right eye —    (Patient since Thu Jun 02 00:00:00 MDT 2022)

I was really impressed that Dr. Misquitta asked me about a wart I have under my right eye. I see my dermatologist regularly and know it is a benign wart, but if I had not already have this examined, her attention to it would have been very important. I have had it for years...no other optometrist has ever asked me about it.


StarStarStarStarStar I thought I should have gotten a call to let me know the doctor was running an hour late.  —    (Patient since Fri Dec 04 00:00:00 MST 2015)

I thought I should have gotten a call to let me know the doctor was running an hour late.


StarStarStarStarStar It was excellent except for having to wait for the medication which required waiting.  —    (Patient since Thu Dec 08 00:00:00 MST 2016)

It was excellent except for having to wait for the medication which required waiting.


StarStarStarStarStar The Lady in Optical Department was super nice.  —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

The Lady in Optical Department was super nice.


StarStarStarStarStar I saw the retina specialist  —    (Patient since Fri Nov 17 00:00:00 MST 2017)

I saw the retina specialist.don't know his name but he was excellent.


StarStarStarStarStar Review Eye Exam —    (Patient since Thu May 26 00:00:00 MDT 2022)

I thought Dr. Frassato gave me the best examine I have every had.


StarStarStarStarStar All was fine! Sorry, can't recall Dr.'s name. She was very friendly and informative —    (Patient since Wed Dec 02 00:00:00 MST 2015)

All was fine! Sorry, can't recall Dr.'s name. She was very friendly and informative. Procedure was minor but very satisfied.


StarStarStarStarStar My experiences over the years have always exceeded my expectations —    (Patient since Mon Jun 12 00:00:00 MDT 2023)

My experiences over the years have always exceeded my expectations. I have never had a bad experience at any of my appointments. All the doctors I have seen throughout the years have always been very thorough in there eveluations and treatments. I have and will continue to refer the Milauskas eye institute. The result of my most reasent proceeder has changed my life for the better. The quality of life I have been given is truly a blessing. Thank you Dr. Ketover!


StarStarStarStarStar As good as it gets! No improvement necessary —    (Patient since Thu Jan 19 00:00:00 MST 2017)

As good as it gets! No improvement necessary


StarStarStarStarStar I found every procedure to be precise and professional! A well oiled machine!! —    (Patient since Mon Feb 27 00:00:00 MST 2023)

I found every procedure to be precise and professional! A well oiled machine!!


StarStarStarStarStar .  —    (Patient since Mon Nov 30 00:00:00 MST 2015)

I have been a patient for many years That tell the story.


StarStarStarStarStar Husband is soon to become patient with Dr. Klair. —    (Patient since Fri Jan 27 00:00:00 MST 2017)

Husband is soon to become patient with Dr. Klair.


StarStarStarStarStar Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Klair was excellent! She is a very caring, conscientious physician! She is taking excellent care of me.


StarStarStarStarStar It was great service and very professional.  —    (Patient since Mon Nov 22 00:00:00 MST 2021)

It was great service and very professional.


StarStarStarStarStar Didn't realize that you had one! —    (Patient since Tue May 17 00:00:00 MDT 2016)

Didn't realize that you had one!


StarStarStarStarStar Better magazines in the lobby. More variety. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Better magazines in the lobby. More variety.


StarStarStarStarStar I have used you services for more than 10 yearsand am well satisfied with the care that I... —    (Patient since Mon Mar 18 00:00:00 MDT 2019)

I have used you services for more than 10 years and am well satisfied with the care that I have received.


StarNo StarNo StarNo StarNo Star Took forever to get in and staff kept saying Dr. would be in soon and app't was at 1:30 p.m —    (Patient since Thu Dec 03 00:00:00 MST 2015)

Took forever to get in and staff kept saying Dr. would be in soon and app't was at 1:30 p.m. and I left your office at 2:55 p.m. still with no schedule for my next day's laser surgery.


StarStarStarStarStar I am waiting to see how my complaint is handled. —    (Patient since Fri Feb 24 00:00:00 MST 2023)

I am waiting to see how my complaint is handled.


StarStarStarStarNo Star My appointment was set months in advance. I arrived 10 minutes early —    (Patient since Mon May 09 00:00:00 MDT 2022)

My appointment was set months in advance. I arrived 10 minutes early. Waited 40 minutes beyond my appointment time before being called in. The cost of purchasing frames and lenses is getting cost prohibitive. Will need to use another optical department after my next exam.


StarStarStarStarStar Very friendly, professional, informative — 

Very friendly, professional, informative. Plus able to get glasses & frames within 30 min at your optical dept in Palm Springs.


StarStarStarStarStar Everyone is very professional and VERY pleasant and if a patient suffers, as I do, from anxiety,... —    (Patient since Wed Nov 18 00:00:00 MST 2015)

Everyone is very professional and VERY pleasant and if a patient suffers, as I do, from anxiety, these are greatly appreciated skills.


StarStarStarStarStar I can't think of any thing because I was very satisfied with my visit —    (Patient since Wed Jul 20 00:00:00 MDT 2022)

I can't think of any thing because I was very satisfied with my visit


StarStarStarStarStar I sincerely appreciate the prompt appointment.I am most concerned about my eye sight —    (Patient since Tue Feb 05 00:00:00 MST 2019)

I sincerely appreciate the prompt appointment. I am most concerned about my eye sight. Still not sure what the future treatment will be.


StarStarStarStarStar Congratulations. Your previous staff, especially the front desk, was bossy and rude —    (Patient since Sat Jan 01 00:00:00 MST 1)

Congratulations. Your previous staff, especially the front desk, was bossy and rude. This time, there was a whole new attitude - warm, friendly, eager to help. You did good!


StarStarStarStarStar This is a little misleading —    (Patient since Sat Jan 01 00:00:00 MST 1)

This is a little misleading. I was in for a PreOp consultation so I didn't see any docs - only Elizabeth who was fabulous. She explained all my options and what was going to happen.I saw Dr Ketover in May, and haven't seen him since - but I will see him Wednesday morning for my 1st cataract surgery, then again on December 1st for my 2nd cataract surgery and for consultations the day after each surgery as I understand it.


StarStarStarStarStar The exams were very dertailed and left my eyes in pain for 24 hoursq —    (Patient since Mon Feb 12 00:00:00 MST 2018)

The exams were very dertailed and left my eyes in pain for 24 hoursq


StarStarStarStarStar This is the first time I have not had to wait but only a few minutes to get called in —    (Patient since Tue May 03 00:00:00 MDT 2022)

This is the first time I have not had to wait but only a few minutes to get called in. I was in and out of the office in less than an hour. It was very nice.


StarStarStarStarStar The technician was pleasant enough, but rarely smiled and did not exhibit a welcoming personality. —    (Patient since Tue Apr 23 00:00:00 MDT 2019)

The technician was pleasant enough, but rarely smiled and did not exhibit a welcoming personality.


StarStarStarStarStar Patient care —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Roth is wonderful!!!! Compassionate and excellent patient care . Brain I'm the Laquita office is also awesome!!! They both listen very carefully to what patients are saying and meet their needs.


StarStarStarStarStar Informative examination and nothing for change — 

Informative examination and nothing for change


StarStarStarStarStar Hard to improve on excellent —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

Hard to improve on excellent


StarNo StarNo StarNo StarNo Star OK, for the first time, I am ambivalent about your service. Dr. Klair is  —    (Patient since Fri Feb 05 00:00:00 MST 2016)

OK, for the first time, I am ambivalent about your service. Dr. Klair is really good; can't blame her for what is happening. I've seen three or four of your MDs and each has, well, put me off to another one, except for Klair. I have a situation with my one seeing eye. No one really wants to deal with it. Possibly your insurance or management is saying not to touch me. This is the message I got as I was put through all the tests I just had, so a conclusion could be drawn that no surgery is necessary. After all the messages mixed in the pot, this is where I am. Nothing. I am considering a second opinion at UCLA. I do believe that your testing yesterday was, well, set up, or biased against providing surgical care. I hope that I am wrong, but something does not feel right here.


StarStarStarStarStar Everything exceeded my expectations. —    (Patient since Tue Apr 18 00:00:00 MDT 2023)

Everything exceeded my expectations.


StarStarStarStarStar expectation —    (Patient since Wed Dec 02 00:00:00 MST 2015)

well explained and presented the facts.


StarStarStarStarStar Very good service. Will see in 4 weeks. —    (Patient since Wed Dec 02 00:00:00 MST 2015)

Very good service. Will see in 4 weeks.


StarStarStarStarStar Friendly, professional, and helpful staff, getting answers to my questions from other staff, as... —    (Patient since Mon Nov 06 00:00:00 MST 2017)

Friendly, professional, and helpful staff, getting answers to my questions from other staff, as needed


StarStarStarStarStar I visit a number of doctors in the area, you are the most organized and efficient by far. —    (Patient since Tue Jul 19 00:00:00 MDT 2022)

I visit a number of doctors in the area, you are the most organized and efficient by far.


StarStarStarNo StarNo Star very surprised to find out after the fact that the Institute is not latex-free for surgery —    (Patient since Wed Dec 02 00:00:00 MST 2015)

very surprised to find out after the fact that the Institute is not latex-free for surgery. was not explained to me at the start after putting same on the med questionaire.


StarStarStarStarStar no improvement necessary! —    (Patient since Sat Jan 01 00:00:00 MST 1)

no improvement necessary!


StarStarStarStarStar Great experience. Keep it that way.  — 

Great experience. Keep it that way.


StarStarStarStarStar The person checking me out didn't know I was sent by the VA but the other person told her —    (Patient since Fri Oct 30 00:00:00 MDT 2015)

The person checking me out didn't know I was sent by the VA but the other person told her. Minor mistake.


StarStarStarStarStar Love everyone there. Dr Marshal is gentle, calming with great bedside manner! — 

Love everyone there. Dr Marshal is gentle, calming with great bedside manner!


StarStarStarNo StarNo Star You need to allow people time to have the provide prescriptions to be filled out before you send... —    (Patient since Fri Oct 30 00:00:00 MDT 2015)

You need to allow people time to have the provide prescriptions to be filled out before you send these surveys out. I do not know if I will come back until I see if the prescription is correct this time. You need to options on the previous (2) questions that say you don't know yet.


StarStarStarStarStar All was handled very well....................... —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

All was handled very well.......................


StarStarStarStarStar I hate having to drive from one end of the valley to the other hand just to see my doctors!!!!! — 

I hate having to drive from one end of the valley to the other hand just to see my doctors!!!!!


StarStarStarStarStar Dr. Ketover and his staff are excellent —    (Patient since Mon Nov 07 00:00:00 MST 2022)

Dr. Ketover and his staff are excellent


StarStarStarStarStar TO MUCH WAITING TIME. YOU MUST BE BOOKING TOO MANY APPTS AT SAME TIME. DON.T LIKE THAT. — 

TO MUCH WAITING TIME. YOU MUST BE BOOKING TOO MANY APPTS AT SAME TIME. DON.T LIKE THAT.


StarStarStarStarStar If Dr. Ketover is a Catholic I would nominate him for sainthood. —    (Patient since Tue Aug 17 00:00:00 MDT 2021)

If Dr. Ketover is a Catholic I would nominate him for sainthood.


StarStarStarStarStar Would not like to wait so long, would appreciate a call letting me know running late so I can... —    (Patient since Mon Jul 25 00:00:00 MDT 2022)

Would not like to wait so long, would appreciate a call letting me know running late so I can adjust my schedule


StarStarStarStarStar I was there for a yearly exam as suggested by Dr Ketover —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

I was there for a yearly exam as suggested by Dr Ketover. The assistant asked "do you need a RX for glasses ? " "No" "Are your eyes bothering you?" "No" "Then why are you here??" A bit off putting. She did the same to my husband. No big deal, just saying.


StarStarStarStarStar You have a great staff and a top notch doctor who is Dr. Ketover  —    (Patient since Tue Jun 29 00:00:00 MDT 2021)

You have a great staff and a top notch doctor who is Dr. Ketover.


StarStarStarStarStar Everything went well. I have been going to Dr. Ketover for many years —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything went well. I have been going to Dr. Ketover for many years. He is the best!! Also enjoyed Tatia, she is new and wonderful !


StarStarStarStarStar Mrs — 

Dorothy Kovach


StarStarStarStarStar I will let you know when I get my new glasses — 

I will let you know when I get my new glasses


StarStarStarStarStar I had appointments at both the La Quinta location and later in the week in Rancho Mirage during... —    (Patient since Wed Mar 01 00:00:00 MST 2017)

I had appointments at both the La Quinta location and later in the week in Rancho Mirage during both occasions when I first arrived there was no one at the front desk for about 5 mins; otherwise, everything else was excellent.


StarStarStarStarStar A classy place —    (Patient since Wed Mar 23 00:00:00 MDT 2022)

It's always a pleasure to visit the Milauskas Eye Institute and know that all your eye needs will be well taken care of!


StarStarStarStarStar All too often people and organizations are not recognized for "just doing their jobs" which is... —    (Patient since Wed Dec 21 00:00:00 MST 2022)

All too often people and organizations are not recognized for "just doing their jobs" which is really when positive recognition should be noted. Our experience was exactly what it should have been; and, therefore, you are to be applauded.


StarStarStarStarStar Excellent facility....good service....all went well... —    (Patient since Thu Sep 22 00:00:00 MDT 2016)

Excellent facility....good service....all went well...


StarNo StarNo StarNo StarNo Star Dr Adler asked me to bring my mother back so he could give her a good examination but my mother... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Adler asked me to bring my mother back so he could give her a good examination but my mother has no legs and must be lifted from her wheelchair into the exam chair. He did not tell me to bring an aide to lift her and said he could not do it due to liability issues so mom did not get her exam. He asked me to bring her back "again"; in ten days "with someone who could lift her"! Dr Adler was impatient, moody, and not at all nice to my mother or I. Neither of us want to see him again!!!


StarStarStarStarStar Great in every way —    (Patient since Wed Jan 20 00:00:00 MST 2021)

Very knowledgeable, thorough, and personable staff and Doctor.


StarStarStarStarStar Great experience! —    (Patient since Tue Sep 10 00:00:00 MDT 2019)

I told my husband what a great experience I had at your office and how much I enjoyed talking with Dr.Milauskas and he said call and make an appt for me....we just moved to Palm Desert in March and are looking for new Dr.s in this area.


StarStarStarStarStar Dr —    (Patient since Tue Jul 13 00:00:00 MDT 2021)

Dr. Ketover and his assistant were very thorough and clear in their discussions with me about my exam. Dr. Ketover will definitely be my eye physician and I will refer him to anyone who asks.


StarStarStarStarStar Great clinic -very professional — 

Great clinic -very professional


StarStarStarStarStar Needless I'm very pleased with your physicians,staffand the whole thing in all. mortygee@aol.com —    (Patient since Sat Jan 01 00:00:00 MST 1)

Needless I'm very pleased with your physicians,staffand the whole thing in all. mortygee@aol.com


StarStarStarStarStar The service was great and the doctor excellent —    (Patient since Wed Aug 10 00:00:00 MDT 2022)

The service was great and the doctor excellent. Provided more than required time for consultation and recommendations. Have already recommended a friend.


StarStarStarStarStar Have been a patient of Dr. Ketover's for many years. They don't come any better. —    (Patient since Tue Feb 16 00:00:00 MST 2021)

Have been a patient of Dr. Ketover's for many years. They don't come any better.


StarStarStarStarStar I needed a "certificate of vision" form to renew my Oregon drivers' license, so I stopped in to... —    (Patient since Mon Sep 26 00:00:00 MDT 2016)

I needed a "certificate of vision" form to renew my Oregon drivers' license, so I stopped in to have the form filled out from my last exam. I didn't know my previous exam was too old, and that I would need a new one. The office staff was able to squeeze me in to see Dr. Emberland, so I wouldn't have to make the trip from 29 Palms again. I really appreciated that.


StarStarStarStarStar Wonderful caring Dr. Klair. — 

Wonderful caring Dr. Klair.


StarStarStarStarStar Dr Frassato is very good and thorough — 

Dr Frassato is very good and thorough


StarStarStarStarStar I was pleasantly surprised by the efficiency and pleasantness of the entire visit. Thank you! —    (Patient since Fri Sep 25 00:00:00 MDT 2015)

I was pleasantly surprised by the efficiency and pleasantness of the entire visit. Thank you!


StarStarStarStarStar Advise, when Dr. is running late —    (Patient since Wed Nov 05 00:00:00 MST 2014)

Advise, when Dr. is running late


StarStarStarStarStar Milauskas Is the Best! —    (Patient since Fri Nov 28 00:00:00 MST 2014)

I've been very pleased with the care I've received at Milauskas. The improvement in my vision is simply amazing.


StarStarStarStarStar My experience at Milauskas Eye Institute has always been a very good one....... —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

My experience at Milauskas Eye Institute has always been a very good one.......


StarStarStarStarStar I have been a patient of Dr —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

I have been a patient of Dr. Ketover for 5 years and could not be more pleased with the quality of his service, the quality of the staff and my personal results of my treatments.


StarStarStarStarStar I am happy with thing as is.... —    (Patient since Tue Sep 22 00:00:00 MDT 2015)

I am happy with thing as is....


StarStarStarStarStar Great —    (Patient since Mon May 16 00:00:00 MDT 2022)

All great! Everyopne there, is very sweet! From staff to Doctors! Thank you!


StarStarStarStarStar Both the tech and Dr. answered questions thoroughly —    (Patient since Tue Apr 30 00:00:00 MDT 2019)

Both the tech and Dr. answered questions thoroughly. I appreciated being seen almost on the time of the appointment.


StarStarStarStarStar Not much you could improve but I would like to take this opportunity to tell youHow impressed I... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Not much you could improve but I would like to take this opportunity to tell you how impressed I have been by your staff - especially your Front Office staff at your LaQuinta, Rancho Mirage and Palm Springs (yes I have been to all three) offices. Nothing is ever too much trouble and everything is handled with a smile! Not all physicians ' offices can say that - intact few of them can. You obviously treat your staff very well! Thank you 😊


StarStarStarStarStar Pre-testing exam and Dr. Klair —    (Patient since Mon Jan 30 00:00:00 MST 2017)

The optical assistant who did the pre-testing prior to my exam with Dr. Klair was excellent. I wish I had remembered her name. You need to make sure she stays on your team! Very through testing and very professional. Dr. Kalir was excellent as well. First eye doctor who has listened to what I wanted for my vision needs. Thanks Dr. Klair!!!


StarStarStarStarStar Arrived at 11am for 11:10 appt and was not taken till 11:50, waiting over 45 minutes —    (Patient since Thu Jun 09 00:00:00 MDT 2022)

Arrived at 11am for 11:10 appt and was not taken till 11:50, waiting over 45 minutes


StarStarStarStarStar Extreme wait time. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything was great except for the wait time of 50 minutes.Wait time was 50 minutes....


StarStarStarStarStar OutstandingAnnette and ruthann —    (Patient since Mon Sep 18 00:00:00 MDT 2023)

Outstanding Annette and ruthann


StarStarStarStarStar Positive recommendation —    (Patient since Fri Nov 02 00:00:00 MDT 2018)

I received excellent service


StarStarStarStarStar Positive recommendation !! —    (Patient since Fri Nov 02 00:00:00 MDT 2018)

I was very satisfied and highly recommend this group.


StarStarStarStarStar I was just having a pre-op & did not see the Dr. —    (Patient since Tue Apr 12 00:00:00 MDT 2016)

I was just having a pre-op & did not see the Dr.


StarStarStarStarStar It was so easy for the patient. Thanks! —    (Patient since Tue May 03 00:00:00 MDT 2022)

It was so easy for the patient. Thanks!


StarStarStarStarStar The amount of people in the waiting room was amazing. We were seen very quickly. —    (Patient since Mon Jun 05 00:00:00 MDT 2017)

The amount of people in the waiting room was amazing. We were seen very quickly.


StarStarStarStarNo Star Many in waiting areas were complaining about the long wait times. —    (Patient since Tue Dec 06 00:00:00 MST 2022)

Many in waiting areas were complaining about the long wait times.


StarStarStarStarStar The Palm Springs office is my least favorite. Kind of old looking and cramped —    (Patient since Sat Jan 01 00:00:00 MST 1)

The Palm Springs office is my least favorite. Kind of old looking and cramped. Rancho Mirage is my favorite.


StarStarStarStarStar This was my first appointment with Dr —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

This was my first appointment with Dr. Klair and I liked her very much! She's professional, warm, and delightful. You are lucky to have her!


StarStarStarNo StarNo Star Did not see the Dr. untill one hour after the appointment time. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Did not see the Dr. untill one hour after the appointment time.


StarStarStarStarNo Star Seemingly thorough eye exam - would like to be provided with detailed report in writing following... —    (Patient since Mon Jan 23 00:00:00 MST 2023)

Seemingly thorough eye exam - would like to be provided with detailed report in writing following the exam.


StarStarNo StarNo StarNo Star Long long long wait. Several other patients vocalized how full all the waiting areas were —    (Patient since Sat Jan 01 00:00:00 MST 1)

Long long long wait. Several other patients vocalized how full all the waiting areas were. We even exchanged information on which Dr we were seeing and our appointment times to compare. I spent more time with the tech than the doctor. About 20 minutes with the tech - who performed many tests the doctor would do with past visits. Less than 10 minutes with the doctor. so in my 2 hours there about 30 minutes was in my opinion viable. I was there for just over 2 hours. When I arrived I asked if things were running late and was told no - just that there were a lot of doctors in that morning. I would rather hear at the onset that there may be a delay so I can decide if I want to reschedule. My time should be respected as much as your doctors time. I did not see many of the staff being warm and friendly - not many smiles. Not certain that I will be a regular in the future.


StarStarStarStarStar I waited almost two hours to see the doctor for 5 minutes who asked me what i wanted to know about... —    (Patient since Mon May 03 00:00:00 MDT 2021)

I waited almost two hours to see the doctor for 5 minutes who asked me what i wanted to know about my eyes rather than discussing my eyes and imparting information. I do not know how to resolve this problem.


StarStarStarStarStar Make the field of vision equipment more comfortable with cushions. —    (Patient since Mon Oct 10 00:00:00 MDT 2016)

Make the field of vision equipment more comfortable with cushions.


StarStarStarStarStar Dr. Klair is terrific as are all the staff I've interacted with. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Klair is terrific as are all the staff I've interacted with.


StarStarStarStarStar It was my first time there at Milauskas Eye Institute  —    (Patient since Mon Oct 24 00:00:00 MDT 2022)

It was my first time there at Milauskas Eye Institute Eveyone in the office was very nice and professional. I have not been to a office location in a long time where everyone is so nice & professional. I wil let my friends & family knw that this location is awesome!


StarStarStarStarStar I just can't seem to get my vision better —    (Patient since Fri Dec 13 00:00:00 MST 2019)

I just can't seem to get my vision better. This is the reason that I rate the visit as "good" versus "excellent." I guessI am hoping for a miracle.


StarStarStarStarStar Brian Bachant —    (Patient since Mon Aug 20 00:00:00 MDT 2018)

Everything was handled efficientlyand sll staff were helpful and friendly.


StarStarStarStarStar Thank You — 

I was very pleased with the visit to your Rancho Mirage Office.


StarStarStarStarStar Slightly behind. Dr a little inpatient with me.  —    (Patient since Mon Feb 12 00:00:00 MST 2024)

Slightly behind. Dr a little inpatient with me.


StarStarStarStarStar Dr. Adler completed a thorough exam. Explained my condition and discussed treatment —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Adler completed a thorough exam. Explained my condition and discussed treatment. He spent enough time & answered my questions. The tech was very well trained & efficient in the prep. She handled the visit with patience and was excellent in keeping the exam germ free.


StarStarStarStarStar I liked the way Dr. Alder, took time to  — 

I liked the way Dr. Alder, took time to listen to my concerns and time to examine me. He answered all my questions without having one foot in the room and the oother out the door.


StarStarStarStarStar You might consider purchasing equipment for shorter people whose chins cannot reach your current... —    (Patient since Sat Jan 01 00:00:00 MST 1)

You might consider purchasing equipment for shorter people whose chins cannot reach your current testing machines.


StarStarStarStarStar I have always been very pleased with the service. —    (Patient since Thu May 19 00:00:00 MDT 2022)

I have always been very pleased with the service.


StarStarStarStarStar All was great. Attended to with care by everyone. —    (Patient since Sat Jan 01 00:00:00 MST 1)

All was great. Attended to with care by everyone.


StarStarStarStarStar Dr. Adler is the reason that I went to went to Milauskas —    (Patient since Wed Apr 29 00:00:00 MDT 2015)

Dr. Adler is an excellent doctor, he spent time with me and has explained my options and treatments. I feel totally confident with him treating my dry eye problems.


StarStarStarStarStar Dr. Roth is a great doctor. Explains everything and makes you feel very comfortable —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Roth is a great doctor. Explains everything and makes you feel very comfortable. Excellent medical and personal skills. I highly recommend him to others.


StarStarStarStarStar Recent visit  —    (Patient since Mon Nov 22 00:00:00 MST 2021)

I returned from a trip with a serious concern about a change in my vision. I appreciated being given an appt very quickly on a semi emergency basis. Fortunately the issue turned out to be not serious, only requiring a change in prescription. I was very relieved as I have to go away again this week, and this put my mind at ease. I was very pleased that the usual long wait in the office was much shorter than usual, and hope this continues! I was very impressed with Cristal and her efficient and very pleasant manner! Thank you!


StarStarStarStarStar I had a complication during surgery. Dr —    (Patient since Tue Apr 18 00:00:00 MDT 2023)

I had a complication during surgery. Dr. Marshak saw until was it was completely corrected with no charge. It went over and beyond to make me completely happy with his surgery. Thank you Dr. Marshak.


StarStarStarStarStar I was satisfied with every phase of my visit. —    (Patient since Fri Aug 07 00:00:00 MDT 2015)

I was satisfied with every phase of my visit.


StarStarStarStarStar Have been going to Milauskas Eye Institute for several years - have always been very pleased with... —    (Patient since Thu Jun 18 00:00:00 MDT 2015)

Have been going to Milauskas Eye Institute for several years - have always been very pleased with their servicee


StarStarStarStarStar The woman running the optical departments personality was very unfriendly —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

The woman running the optical departments personality was very unfriendly. Pam at your La Quinta location found us two pairs of glasses in record time with a smile! Our eye exams were stellar!


StarStarStarStarStar Waiting time was extreme. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Waiting time was extreme.


StarNo StarNo StarNo StarNo Star My appointment was at 9:30am, I was out at 11:40 disappointed  —    (Patient since Thu Sep 27 00:00:00 MDT 2018)

My appointment was at 9:30am, I was out at 11:40 disappointed


StarStarStarStarStar Dr. Ketover is the best! Each time he treats my exam or eye problem with such professionalism — 

Dr. Ketover is the best! Each time he treats my exam or eye problem with such professionalism. I had a foreign object stuck in my eye which he took out. He was the Doctor who identified my need to put drops in my eyes for high pressure. He thinks outside the box and uses preventative measures when dealing with a patient's health care. Dr. Ketover is one of the best!


StarStarStarStarStar How can you improve on perfection?  — 

How can you improve on perfection?


StarStarStarStarStar Dr. Ketover is the best. All your staff are very professional, polite, and efficient —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Ketover is the best. All your staff are very professional, polite, and efficient. Couldn't be better.


StarStarStarStarStar Dr. Roth  —    (Patient since Wed Sep 10 00:00:00 MDT 2014)

Dr. Roth is outstanding! From the first time I've seen him as a young girl, I have felt very comfortable and confident with how he explains everything to me.


StarStarStarStarStar Excellent clinic...we are fortunate to have your offices available to us. —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

Excellent clinic...we are fortunate to have your offices available to us.


StarStarStarStarStar Excellent Experience  —    (Patient since Mon Oct 09 00:00:00 MDT 2023)

I have been seen by Milauskas Eye Institute for a few years. I always feel treated like family, today was first visit with Dr. Klair. She was awesome, no nonsense to the point, delightful. Staff are always very professional and courteous. Great office.


StarStarStarStarStar 5 STAR — 

EXCELLENT, I HAVE REFERRED TO DR KETOVER IN THE PAST AND WILL CONTINUE TO DO SO.


StarStarStarStarStar I WAS VERY PLEASED that this appointment was closeto the time it was scheduled!! THE previous... —    (Patient since Thu Aug 07 00:00:00 MDT 2014)

I WAS VERY PLEASED that this appointment was close to the time it was scheduled!! THE previous appts. had a wait time that was MUCH TOO LONG. I WAS IN THE R.M. OFFICE OVER (TWO AND A HALF HOURS) MOST OF IT WAITING!! (Having been driven in by a care-giver; and not feeling too well, I believe that was too excessive! Care-giver has APPTS AFTER ME. THEREFORE SHE HAS TO TAKE ME BACK TO INDIO, AND GET TO NEXT APPT. AFTER THAT. PLEASE UNDERSTAND.....I THINK THE ENTIRE STAFF IS PROFESSIONAL AND WONDERFUL!!!!!!!!!!!!!!!


StarStarStarStarStar Excellent! Absolutely no complaints —    (Patient since Tue Feb 28 00:00:00 MST 2023)

Excellent! Absolutely no complaints. From start to finish the visit/examination was both professional and friendly.


StarStarStarStarStar I was there for pre-op papers —    (Patient since Wed Jul 19 00:00:00 MDT 2023)

I was there for pre-op papers. Ruth Ann is awesome - she explained everything throughly and answered all my questions!


StarStarStarStarStar Friendly staff, everything was clearly explained, very helpful in all areas.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Friendly staff, everything was clearly explained, very helpful in all areas.


StarStarStarStarStar I thought dr Ketover gave me a very good overview of what the procedure was and how it was... — 

I thought dr Ketover gave me a very good overview of what the procedure was and how it was accomplished, and gave me the option of what type of correction I could achieve


StarStarStarStarStar Waited to get an exam room  —    (Patient since Wed May 04 00:00:00 MDT 2022)

Waiting to get an exam room and seeing the Dr. was longer than I feel necessary after seeing the assistant.


StarStarStarStarStar Great service! —    (Patient since Wed Nov 09 00:00:00 MST 2022)

Appointment started on time with associate. Doctor followed up with review of associate's notes plus additional examination. Doctor was understanding about dilation concerns and made adjustments to dosage. Doctor explained changes in prescription and future possibilities with cataract. All went well.


StarStarStarStarStar I didn't understand why one office used eye drops after the exam while the other did not. —    (Patient since Wed Jan 29 00:00:00 MST 2020)

I didn't understand why one office used eye drops after the exam while the other did not.


StarStarStarStarStar Friends referred me to Milauskas Eye Institute 6 years ago and I cannot imagine going to another... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Friends referred me to Milauskas Eye Institute 6 years ago and I cannot imagine going to another Doctor other than Dr. Roth.


StarStarStarStarNo Star All in all my visit was good seeing a new doctor after my initial doctor up and left and I was not... —    (Patient since Tue Jul 26 00:00:00 MDT 2022)

All in all my visit was good seeing a new doctor after my initial doctor up and left and I was not told till I tried to book my surgery. No one likes surgery me included, so I hope that the use of contacts and eye glasses will be no more after this upcoming surgery. M.J. Moore


StarStarStarStarStar Great customer service at the counter and optical department. Great service —    (Patient since Wed Jul 29 00:00:00 MDT 2015)

Great customer service at the counter and optical department. Great service


StarStarStarStarStar Everything was well done and very professional —    (Patient since Mon Oct 10 00:00:00 MDT 2022)

Everything was well done and very professional


StarStarStarStarStar .Scared but doing 2nd cataract. — 

Anything w/your eyes is scary for me, as my need for exceptional vision continues in my life, even @ 77... crossing my fingers!


StarStarStarStarStar I prefer this office over the one in Palm Springs where I live. Used to have Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

I prefer this office over the one in Palm Springs where I live. Used to have Dr. Haily Ho but I see Dr. Schmidt on Friday for first visit.


StarStarStarStarStar I WAS VERY IMPRESSEDWITH THE ENTIRE PROCESS. NO WAITING AND ABSOLUTELY PROFESSIONAL SERVICE!  —    (Patient since Wed Apr 05 00:00:00 MDT 2017)

I WAS VERY IMPRESSEDWITH THE ENTIRE PROCESS. NO WAITING AND ABSOLUTELY PROFESSIONAL SERVICE!


StarStarStarStarNo Star Keep patient updated when left in a room for an unusually long time,particularly when the rooms... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Keep patient updated when left in a room for an unusually long time,particularly when the rooms are rather 'chilly.' Better to stay in the 'Holding area.'


StarStarStarStarStar This was a Per-Op Consultation for my scheduled cataract surgery —    (Patient since Tue Jan 28 00:00:00 MST 2020)

This was a Per-Op Consultation for my scheduled cataract surgery. The Technician performing various ocular tests/examination was competent and business-like. The person discussing my medical history and informing me about the surgical procedure was skilled and considerate.


StarStarStarStarNo Star Very satisfied and would highly recommend to others —    (Patient since Fri May 01 00:00:00 MDT 2015)

Very satisfied and would highly recommend to others. Everyone was very professional and make me feel comfortable


StarStarStarStarStar I would refer any friend or relative in need of any eye service they may have — 

I would refer any friend or relative in need of any eye service they may have. The service was very good. In fact excellent....


StarStarStarStarStar Claudia is an excellent technician on your staff!She is personable and professional and I will... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Claudia is an excellent technician on your staff! She is personable and professional and I will ask for her in the future.


StarNo StarNo StarNo StarNo Star I had a bad experience at Milauskas specifically with Dr.Milauskas —    (Patient since Tue Dec 30 00:00:00 MST 2014)

I had a bad experience at Milauskas specifically with Dr.Milauskas. I had cataract surgery and Alcon lenses inserted. although I was assured the surgery was a success, I had no improvement. I waited months hoping my vision would correct. I was told to use drops for dry eye and come back in a month and a half. Also to buy a pair of magnifier glasses because I could not discern any small print. At my last and final visit I was diagnosed as having Parkson's and that was the cause. I don't nor have I ever had Parkinsons disease and Ithat prognosis was not based on any scientific basis. I wanted to receive some financial adjustment and they declned any form of participation. I regret ever trying to improve my eyesight. it reminds me of the man who made the sign of the cross and poked his eye out.


StarStarStarStarStar My visit was satisfactory. —    (Patient since Fri Dec 02 00:00:00 MST 2016)

My visit was satisfactory.


StarStarStarStarStar Very comfortable with doctor and staff and very good explanation. — 

Very comfortable with doctor and staff and very good explanation.


StarStarStarStarStar i wish i would be able to user my covered ca blue shield ppo insurance at the office —    (Patient since Fri Sep 20 00:00:00 MDT 2019)

i wish i would be able to user my covered ca blue shield ppo insurance at the office. i pay a lot for a premium and although it does not include vision, it would have covered this injury. so this ended up costing me more money i was apprecviative of the discount given though.


StarStarStarStarStar Working eith Fr Ketover was great ,can't think of snyway —    (Patient since Mon Mar 04 00:00:00 MST 2024)

Working eith Fr Ketover was great ,can't think of snyway it could be better


StarStarStarStarStar I WAS PLEASED WITH THE DOCTOR THAT EXAM MY EYES, SHE WAS KIND AND PLEASANT —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

I WAS PLEASED WITH THE DOCTOR THAT EXAM MY EYES, SHE WAS KIND AND PLEASANT. THE FRONT STAFF IS OKAY, COULD BE FRIENDLIER....YESTERDAY JULY 15, 2015, I WENT BACK TO YOUR OFFICE TO LOOK AT THE FRAMES AND SEE MY OPTIONS ON MY EYEGLASSES AND THE LADY THAT HELPED ME WAS KIND, BUT WHEN IT CAME DOWN TO THE PRICES, SHE TOLD THAT PROGRESSIVE LENS WERE $276.00, THAT IS WHAT MY INSURANCE COVERED....I DECIDED TO GO TO LENSCRAFTERS AND SEE THEIR PRICES AND THEY TOLD ME THEY COULDN'T LOOK TOO MUCH INTO MY INSURANCE BENEFITS BECAUSE YOUR OFFICE HAS LOCKED MY INSURANCE, BUT SHE DID TELL ME THAT PROGRESSIVE LENS ARE $75.00 COPAY. I CALLED THE INSURANCE COMPANY TODAY TO HAVE EXPLAIN MY OPTIONS AND THE INSURANCE REP. TOLD ME I HAD A STANDARD PROGRESSIVE COPAY OF $65.00, TIER 1 $85.OO, TIER 2, $95.00, TIER 3 $110.00....AND YET YOUR STAFF TELLS ME MY ONLY OPTION FOR PROGRESSIVE LENS IS $276.00 FOR PREMIUM LENSES. I AM NOT ABLE TO TYPE FURTHER CALL ME PLEASE 760-262-6365, A VERY DISAPPOINTED PATIENT!


StarStarStarStarStar Too long a wait before seeing Dr. Need reading material in exam rooms while waiting — 

Too long a wait before seeing Dr. Need reading material in exam rooms while waiting


StarStarStarStarStar Doctor Frassato was excellent. Obviously very skilled, and very personable —    (Patient since Wed May 24 00:00:00 MDT 2023)

Doctor Frassato was excellent. Obviously very skilled, and very personable. She asked very pertinent questions, and was obviously interested in providing a thorough exam.


StarStarStarStarStar I appreciate the service so no real comment at this time. — 

I appreciate the service so no real comment at this time.


StarStarStarStarNo Star I really was perturbed that I had to wait 25 minutes passed my appointment time.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I really was perturbed that I had to wait 25 minutes passed my appointment time.


StarStarStarStarStar Keep up the great job and keep hiring friendly proficient staff  —    (Patient since Fri Apr 28 00:00:00 MDT 2023)

Keep up the great job and keep hiring friendly proficient staff. They are the greatest.


StarStarStarStarStar Throughout the years, I have referred many people to you, specifically, Dr. Ketover.  —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

Throughout the years, I have referred many people to you, specifically, Dr. Ketover.


StarStarStarStarStar Dr. Roth was very thorough and very nice. —    (Patient since Thu Oct 20 00:00:00 MDT 2016)

Dr. Roth was very thorough and very nice.


StarStarStarStarNo Star My visit was an AScan before surgery — 

My visit was an AScan before surgery. My only problem is Carol has not contacted me as to the pick-up time on Monday AM to take to the surgery site.


StarStarStarStarStar eye test was fine. way over priced for eye ware. —    (Patient since Tue Nov 01 00:00:00 MDT 2022)

eye test was fine. way over priced for eye ware.


StarStarStarStarStar Your staff needs to inform patients before they come in if the eyes will be dilated —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

Your staff needs to inform patients before they come in if the eyes will be dilated. When left the office the sun and reflective outside blinded me, I fell off the curb, and had to make my way to CVS to find some sun glasses. I waited about 30 minutes before driving the 20 miles to home and even the sunglasses that was a risky drive. I really needed a driver with me for the return home. You put me at risk of an accident and put your office at risk of litigation if there was an accident beyond my fall off the curb.


StarStarStarStarStar Extremely pleased with the visit. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Extremely pleased with the visit.


StarStarStarStarStar Everybody was very helpful & knowledgeable. —    (Patient since Mon Oct 02 00:00:00 MDT 2017)

Everybody was very helpful & knowledgeable.


StarStarStarStarStar The young women who did the pre-work up was fabulous. I would not change practices unless Dr —    (Patient since Tue Jun 28 00:00:00 MDT 2022)

The young women who did the pre-work up was fabulous. I would not change practices unless Dr. Ketover retired.


StarStarNo StarNo StarNo Star For over a year I have been seeing Dr. Schmidt for eye lash removal. Dr —    (Patient since Mon Aug 14 00:00:00 MDT 2023)

For over a year I have been seeing Dr. Schmidt for eye lash removal. Dr. Schmidt ruled out an electrolysis procedure and referred me to Dr. Marshak for a surgical procedure. I saw Dr. Marshak who told me the surgical procedure was not necessary and recommended the electrolysis procedure. I do not have confidence any either doctor now.


StarStarStarStarStar I had good knowledgeable service.....Thank you.. —    (Patient since Tue Jul 07 00:00:00 MDT 2015)

I had good knowledgeable service.....Thank you..


StarStarStarStarStar My eyes required extra dilation for the doctor to give proper evaluation - recommended every 3... —    (Patient since Mon Sep 26 00:00:00 MDT 2016)

My eyes required extra dilation for the doctor to give proper evaluation - recommended every 3 years. I was informed that I would be sensitive to light, but since I don't wear sunglasses, the ride home was difficult. I had to squint my eyes almost shut because the pain from the light was intense. I also developed severe headache which I think was related to the dilatation. I would recommend that you stress that the effect of the dilatation can be moderate to severe for some patients and sunglasses should be required for those driving.


StarStarStarStarStar No improvement needed. Everything worked like a well oiled machine — 

No improvement needed. Everything worked like a well oiled machine. Everyone is courteous and pleasant.


StarStarStarStarStar Excellent eye care —    (Patient since Wed Dec 07 00:00:00 MST 2022)

I have a great deal of confidence in Milauskas Eye Institute and in particular Dr.Roth. His exams are the most through I have ever had. He is easy to talk to and very nice as well.


StarStarStarStarStar Dr Emberland is great and did a very thorough exam.  —    (Patient since Wed Mar 29 00:00:00 MDT 2023)

Dr Emberland is great and did a very thorough exam.


StarStarStarStarStar Great office, friendly staff, good waiting room with fish tank and tv —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great office, friendly staff, good waiting room with fish tank and tv. More importantly, qualified and caring eye physician professionals.


StarStarStarStarStar I have been a patient since I started living in the valley for the past 8 to 10 years and I was... —    (Patient since Tue May 21 00:00:00 MDT 2019)

I have been a patient since I started living in the valley for the past 8 to 10 years and I was seriously thinking of going somewhere else after Dr. Kopan left. Every year after his departure I kept getting a different doctor and I was getting very annoyed until I was told to ask for Dr. Emberland. I have enjoyed our visits so far so I am hoping we can build a healthy family-patient/ doctor relationship since I have 6 members in my family. So far 2 of us have visited Dr. Emberland so it's a great start.


StarStarStarStarStar  —    (Patient since Tue Jun 30 00:00:00 MDT 2015)

Very friendly caring staff. The best I have seen in a long time. Dr Ketover is a very nice Dr. That I feel comfortable with for my Surgery.


StarStarStarStarStar Waiting a full hour before seeing Dr. Schmidt seems unreasonable —    (Patient since Tue Feb 07 00:00:00 MST 2023)

Waiting a full hour before seeing Dr. Schmidt seems unreasonable. I arrived a half hour before my 2:40 appt. and the waiting room did not seem that busy at all.


StarStarStarStarStar I would have appreciated someone letting me know that the doctor was running behind before my exam... —    (Patient since Thu Jun 25 00:00:00 MDT 2015)

I would have appreciated someone letting me know that the doctor was running behind before my exam started. I would have returned at a later time.


StarStarNo StarNo StarNo Star Negative Experience —    (Patient since Tue Jan 31 00:00:00 MST 2023)

My initial appointment, I had to leave because I was waiting for 30+ minutes and the front staff did not keep me updated. I asked the staff why is it taking so long - she checked and came back and said sorry - the doctor is running late. It is best practice in patient care to always keep the patient informed - as such - I felt like I was not informed and only a number. I told them I have to go - so she rescheduled me for the following week. My next appointment - I waited 15 minutes - then Dr. Frassato greeted me. She is a good doctor and very thorough - but she does not have great people skills. I had to ask her a couple times to repeat what she said as she was speaking too low. She also didn't seem that she cared that much by the demeanor in her voice. I could be wrong - but again - I did not feel a lot of care for being her patient. You charged me for a $20 co-pay which I knew about. Then you said I was being charged for a contact fitting - which I was never informed about.


StarStarStarStarStar Water — 

Have small bottled wateravailable for those hot desert days.


StarStarStarStarStar I was initially seen by an assistant and then sent to a waiting area where no one said anything to... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was initially seen by an assistant and then sent to a waiting area where no one said anything to me. After an hour, I went to the front desk and asked to be rescheduled. They then immediately checked on my status and assured me I was the next patient so I waited another 15 minutes to be seen. I requested that I be the first patient to be seen at my next appointment.


StarStarStarStarNo Star The access to exam rooms is like walking thru a prison building. —    (Patient since Tue Jan 06 00:00:00 MST 2015)

The access to exam rooms is like walking thru a prison building.


StarStarStarStarStar I Usually go to  —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

I Usually go to LaQuinta officeFirst time in Rancho Mirage- alot busier- Long waiting time


StarStarStarStarStar Can't think of any changes because everything was great. —    (Patient since Tue May 16 00:00:00 MDT 2023)

Can't think of any changes because everything was great.


StarStarStarStarStar Mr. — 

Have been a patient for many years and have never had anything to complain about. Ketover is the greatest !!!!


StarStarStarStarStar very pleasant upbeat staff  — 

very pleasant upbeat staff


StarStarStarStarNo Star Your front has never been strong.  —    (Patient since Tue Dec 22 00:00:00 MST 2020)

Your front has never been strong.


StarStarStarStarStar I am very tired of constantly being asked for evaluations —    (Patient since Tue Aug 09 00:00:00 MDT 2022)

I am very tired of constantly being asked for evaluations. In some instances (not necessarily this one), I don't feel comfortable responding with less than the highest score for fear of repercussions.


StarStarStarStarStar I am very happy with my eye care with you. —    (Patient since Mon Nov 28 00:00:00 MST 2022)

I am very happy with my eye care with you.


StarStarStarStarStar the comment on the paperwork is WRONG I will come intomorrow to see the manager — 

the comment on the paperwork is WRONG I will come in tomorrow to see the manager


StarStarStarStarNo Star Hate waiting . . . It is so disrespectful to not be on time —    (Patient since Fri Sep 02 00:00:00 MDT 2016)

Hate waiting . . . It is so disrespectful to not be on time. My time is just as valuable as the doctors . . . If you cannot keep an appointment on time (and rarely, if ever, are you all on time), then you need to space the appointment times better.


StarStarStarStarStar While both my wife (Janet King ) and I are most disappointed to see the departure of Hailey Ho,... —    (Patient since Tue Oct 11 00:00:00 MDT 2016)

While both my wife (Janet King ) and I are most disappointed to see the departure of Hailey Ho, both of us respect the attention to detail and the sincere compassion displayed by Dr. Schmidt whom we will continue to see. ion displayed by Dr. Schmdt


StarStarStarStarStar The location i visited had all new equiptment and the staff may needed more training/experience in... —    (Patient since Tue Aug 17 00:00:00 MDT 2021)

The location i visited had all new equiptment and the staff may needed more training/experience in operating same.


StarStarStarStarStar Dr. Ketover is an excellent doctor,and I have great confidence in him —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

Dr. Ketover is an excellent doctor,and I have great confidence in him.i also can feel he really cares.


StarStarStarStarStar Your computer software was a problem. Everyone had in input information more than once.  —    (Patient since Thu Jun 11 00:00:00 MDT 2015)

Your computer software was a problem. Everyone had in input information more than once.


StarStarStarStarStar Less waiting time for your appointment. —    (Patient since Wed Mar 01 00:00:00 MST 2023)

Less waiting time for your appointment.


StarStarStarStarStar I was well taken car of, so I see no changes needed......Thank you —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

I was well taken car of, so I see no changes needed......Thank you


StarStarStarStarStar Dr Ketover has been my eye doctor for a number of years —    (Patient since Wed Feb 20 00:00:00 MST 2019)

Dr Ketover has been my eye doctor for a number of years. I have complete trust with him and continue to see him.


StarStarStarStarStar I was seen on time and treated with courtesy —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was seen on time and treated with courtesy. My eye problem was discussed with me at length and I was asked if the plan for me was acceptable. Of course it was acceptable. I am very happy with my care.


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

This office operates very efficiently. The visits are focused and organized. Because of this, the visits are not endless timewise, yet there is plenty of time for the exams and consultation. In addition the staff is courteous and caring.


StarStarStarStarStar Excellent Service, Advice, and Treatment —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

For the past year, I was concerned re: what was diagnosed as a cyst in my eyelid against my eyeball. Dr. Ketover examined, studied, and advised me that it is not affecting my vision. It does not. It was comforting to hear that diagnosis and the advice to not worry. Yes, it could develop into some future problem, but it has not changed since first diagnosed, about 9 months, or so, ago. Dr. Ketover is one of the best physicians I have ever visited regarding eyesight. An outstanding individual. The attendant who examined me in preparation for the doctor's entrance, was outstanding, as well. I did not ask her name. She was thorough and patient with me. No complaints whatsoever regarding this latest visit to a wonderful facility.


StarStarStarStarStar Two of your front office girls tried to extort money from me —    (Patient since Sat Jan 01 00:00:00 MST 1)

Two of your front office girls tried to extort money from me. Only one of the three was smart enough to know that VSP, Medicare and my secondary insurance covered my fees. Thank goodness she was at work that day. Your staff needs better training.


StarStarStarStarStar Your entire staff is incredible. True professionals in every way. Thanks so very much. — 

Your entire staff is incredible. True professionals in every way. Thanks so very much.


StarStarStarStarNo Star pre-surgery cataract review — 

a little rushed to get all answers but basically very good


StarStarStarStarStar I do not like my personal info being shared loudly in the check-in area —    (Patient since Fri Oct 18 00:00:00 MDT 2019)

I do not like my personal info being shared loudly in the check-in area. Insurance verification kept me from being seen for quite awhile.


StarStarStarStarStar Your price for lenses was high. —    (Patient since Thu Oct 24 00:00:00 MDT 2019)

Your price for lenses was high.


StarStarStarStarStar Very well run organization —    (Patient since Fri Apr 06 00:00:00 MDT 2018)

Very well run organization. Really appreciate the free shuttle service I had for a surgial procedure and for the upcoming cataract sdurgery. Very nice gesture on Milauskas' part and so convenient for those of us that are alone.


StarStarStarStarStar good eye doctor —    (Patient since Fri Feb 24 00:00:00 MST 2017)

I have worn glasses for 20 years and this was the first time that the Doctor did not try to sell me on any extra services or on an additional exam for contacts. Dr Frassato, simply did a thourough exam and got me on my way. Very professional.


StarStarStarStarStar I go once per year for plaquinal screening. Before coming to Milauskas I went to Dr —    (Patient since Wed May 27 00:00:00 MDT 2015)

I go once per year for plaquinal screening. Before coming to Milauskas I went to Dr. Schwartz at EMC but due to insurance change from Anthem to Medicare I changed to Milauskas. The one thing I find significantly more of a problem with Milauskas is the fact I was able to complete the eye exam, visual fields test and eye Dr. visit all within less than an hour at Dr. Schwartz while I have to make three separate appts. to complete the same test.


StarStarStarStarStar I had a complication with surgery in January. Dr —    (Patient since Tue Apr 18 00:00:00 MDT 2023)

I had a complication with surgery in January. Dr. Marshak is going over and beyond to correct the problem. Dr. Marshak is a positive credit to the profession and a nice gentleman!!


StarStarStarStarStar Do not mess with success! —    (Patient since Mon Aug 28 00:00:00 MDT 2017)

Do not mess with success!


StarStarStarStarStar More of an advance explanation of how the exam would be handled and by whom within your overall... —    (Patient since Tue May 23 00:00:00 MDT 2017)

More of an advance explanation of how the exam would be handled and by whom within your overall team.


StarStarStarStarStar It felt great going into an office and being treated as if you had been going there forever —    (Patient since Fri May 29 00:00:00 MDT 2015)

It felt great going into an office and being treated as if you had been going there forever. The staff was friendly and very pleasant. My experience with the doctor went just as smoothly. Over all, it was a great experience. One more thing. It was also nice having an office open during the noon hour. My A/C was out in my vehicle and I was able to go in a cool off while waiting for my appt at 1PM.


StarStarStarStarStar 5 Stars —    (Patient since Wed Oct 09 00:00:00 MDT 2019)

Dr. Klair was friendly and informative, answering all my questions to my satisfaction. She is a nice asset to the office.


StarStarStarStarStar You all doo your best to take care of your clients. Dr. Milauskas is numbeer 1 —    (Patient since Mon Feb 12 00:00:00 MST 2018)

You all doo your best to take care of your clients. Dr. Milauskas is numbeer 1


StarStarStarStarStar 5 star rating — 

I was very satisfied with the professional quality of everyone and I have referred people to go there for their eye needs


StarStarStarStarStar Through no fault of the Milauskas Eye Institute, my insurance was not accepted — 

Through no fault of the Milauskas Eye Institute, my insurance was not accepted. A clerk from United Heath Care gave the wrong information. I intend to go to the RM office tomorrow and speak directly to the insurance processor. However, if the insurance check was done BEFORE my appointment, any problems could heve been cleared up before my appointment. Aside: I intend to change my insurance company!


StarStarStarStarStar Besides have to wait 20 minutes, all went well. The staff was pleasant and Dr —    (Patient since Mon Dec 06 00:00:00 MST 2021)

Besides have to wait 20 minutes, all went well. The staff was pleasant and Dr. Fassato was very thorough.


StarStarStarStarStar Great again —    (Patient since Mon Apr 18 00:00:00 MDT 2022)

Mr Adler was wonderfull ....he explained everything


StarStarStarStarStar Eye Exam after Cataracts —    (Patient since Sat Jan 01 00:00:00 MST 1)

Got cold waiting in the room to see Dr. Milauskas. Exams went well; ordered new lenses for my glasses.


StarStarStarStarStar no title —    (Patient since Tue Sep 13 00:00:00 MDT 2022)

I would highly recommend Milauskas Eye Institute


StarStarStarStarStar Have already referred many from our club... —    (Patient since Tue Apr 27 00:00:00 MDT 2021)

Have already referred many from our club...


StarStarStarStarStar Your people do a very good job.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Your people do a very good job.


StarStarStarStarStar Very efficient helpful office. Our local Eisenhowerhospital could take some lessons! —    (Patient since Tue Jan 23 00:00:00 MST 2024)

Very efficient helpful office. Our local Eisenhower hospital could take some lessons!


StarStarStarStarStar Itt was actually nice that Dr. Klair was fairly on time —    (Patient since Mon Sep 26 00:00:00 MDT 2022)

Itt was actually nice that Dr. Klair was fairly on time. It was very tiresome waiting for over an hour for Dr. Schmidt. Very unprofessional!! That is why I switched to her. Like Dr. Klair a lot.


StarStarStarStarStar HV referred friends throughout the many yrs. Hvg several locations in the desert are very handy —    (Patient since Thu Aug 11 00:00:00 MDT 2022)

HV referred friends throughout the many yrs. Hvg several locations in the desert are very handy. Dr. Ketover is very attentive and his assistance are gracious.


StarStarStarStarStar Your telephone service is very frustrating! Spent 20 minutes trying to return phone call — 

Your telephone service is very frustrating! Spent 20 minutes trying to return phone call. Too many options, no one to talk to. Try it pretend you're a client.


StarStarStarStarStar I did not have to wait, the staff was excellent, and Dr. Miilauskas was his usual caring self —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

I did not have to wait, the staff was excellent, and Dr. Milauskas was his usual caring self. Thank you for a good visit.


StarStarStarStarStar Not much to say just a busy office my doctor is in the palm Springs office but was out and also... — 

Not much to say just a busy office my doctor is in the palm Springs office but was out and also there was no doctors in at all that day illnesses I think they they told me. But it was an emergency so they sent me to Adler'so office.


StarStarStarStarStar Thorough instructions and exam from both staff tech and Dr. Schmidt —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

Thorough instructions and exam from both staff tech and Dr. Schmidt. Made an apt with my PMD as result and having further testing to rule out problems not related to my eyes. Thank you.


StarStarStarStarStar A pay raise would be nice maybe? For now I guess I can settle for the free eye care and awesome... —    (Patient since Mon Feb 01 00:00:00 MST 2016)

A pay raise would be nice maybe? For now I guess I can settle for the free eye care and awesome job ;)


StarStarStarStarNo Star I was very pleased with the RM office and everyone there! Much more than the PS office — 

I was very pleased with the RM office and everyone there! Much more than the PS office. Thank you Dr. Emberland and Kim!


StarStarStarStarStar The wait to see Dr. Marshak was the longest that I can remember in a physician's office —    (Patient since Fri Nov 10 00:00:00 MST 2017)

The wait to see Dr. Marshak was the longest that I can remember in a physician's office. Please Please Please Please work on your scheduling. It is so very rude to ask patients to wait so long. I waited almost an hour and a half. It really turned me off. I am a real estate broker and I know for a fact that if I asked my clients to wait an hour and a half to see me, they would go somewhere else. Whoever schedules your appointments needs to consider a different method.


StarStarNo StarNo StarNo Star There appeared to be a scheduling proble, I, along with many other patients were complaining about... — 

There appeared to be a scheduling proble, I, along with many other patients were complaining about the wait time. In my case, I was in the office for two hoursd. The actual exam bt the doctor took approximately ten minutes.This was the longest wait I have ever experienced.I must say that I never have experienced this type of wait when visiying the La Quinta office. Dr Ketover is very prompt and maintains his schedule. If I did not like Dr Kertover, after this experience, I would fi9nd a new office to go to


StarNo StarNo StarNo StarNo Star Sorry that it was a busy day with many patients and understaffed. —    (Patient since Fri Mar 17 00:00:00 MDT 2023)

Sorry that it was a busy day with many patients and understaffed.


StarStarNo StarNo StarNo Star I would still revisit Dr Schmidt. However if I needed retina care I would not revisit Dr Suthar —    (Patient since Thu Apr 23 00:00:00 MDT 2015)

I would still revisit Dr Schmidt. However if I needed retina care I would not revisit Dr Suthar. I found his 'bedside' manner lacking in empathy for the fact that I waited more than an hour past my appointment time and he did not fully explain what the appointment was for or what options were available. I will definitely seek retina care elsewhere should it become necessary.


StarStarStarStarStar I thought Dr. Roth was very caring, professional and thorough. —    (Patient since Mon Apr 22 00:00:00 MDT 2019)

I thought Dr. Roth was very caring, professional and thorough.


StarStarStarStarStar A very professional staff. Excellent customer service and Dr. Emberland was fantastic —    (Patient since Mon Nov 11 00:00:00 MST 2019)

A very professional staff. Excellent customer service and Dr. Emberland was fantastic. Thank you for a wonderful and relaxing experience!!


StarStarStarStarStar The wait time was quite a bit longer than usual. —    (Patient since Sat Jan 01 00:00:00 MST 1)

The wait time was quite a bit longer than usual.


StarStarStarStarStar wait time was disappointing —    (Patient since Tue Dec 07 00:00:00 MST 2021)

wait time was disappointing


StarStarStarStarStar Had Cataract surgery by Dr. Ketover.He is the best. —    (Patient since Tue Dec 29 00:00:00 MST 2020)

Had Cataract surgery by Dr. Ketover. He is the best.


StarStarStarStarStar I get wonderful care there — 

I get wonderful care there


StarStarStarStarNo Star My visit was pleasant, comfortable —    (Patient since Mon Jun 20 00:00:00 MDT 2022)

My visit was pleasant, comfortable. I had itch eyes, the doctor did tell me to get something over the counter which I am using but, my eyes still feel like I have sand in them they hurt mostly at night when I lie down and I noticed I have white dots on my lid or lids , they both fee irritated. If this does not go away with these over the counter drops I will have to call or make yet another trip to the doctor.


StarStarStarStarNo Star This visit was excellent My preious visit was to your retina specialis —    (Patient since Mon Nov 05 00:00:00 MST 2018)

This visit was excellent My preious visit was to your retina specialis. Based on that I am now using another group of doctors for my retina problems. You need another doctor or get out of the retina business. It will lose you patients. I have used your office for years and find all care except this excetional.


StarStarStarStarStar some confusion when checking out regarding insurance vs payment —    (Patient since Mon Oct 23 00:00:00 MDT 2023)

some confusion when checking out regarding insurance vs payment


StarStarStarStarStar i believe you have it under control —    (Patient since Mon Jun 21 00:00:00 MDT 2021)

i believe you have it under control


StarStarStarNo StarNo Star Wait time is excessive and frustrating. Staff and Dr —    (Patient since Wed Feb 15 00:00:00 MST 2017)

Wait time is excessive and frustrating. Staff and Dr. Schmidt are very good, but waiting so long detracts from the entire experience.


StarStarStarStarStar prices to high for glasses —    (Patient since Tue Dec 11 00:00:00 MST 2018)

prices to high for glasses


StarStarStarStarNo Star Appt w/Ruthann Maurer —    (Patient since Sat Jan 01 00:00:00 MST 1)

Also met with Elizabeth. Both were professional.


StarStarStarStarStar always feel front office staff everywhere these days could be more friendly, cheerful and... —    (Patient since Thu May 07 00:00:00 MDT 2015)

always feel front office staff everywhere these days could be more friendly, cheerful and socialable. But then I think our total emotional infrastructure is falling apart these days as your staff was no different than other staffs in offices medical and otherwise.


StarStarStarStarStar Dr. Roth was excellent. I would refer him to all my friends. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Roth was excellent. I would refer him to all my friends.


StarStarStarStarStar It's a very well managed office. —    (Patient since Tue Mar 28 00:00:00 MDT 2017)

It's a very well managed office.


StarStarStarStarStar Friendly, professional staff —    (Patient since Tue Dec 06 00:00:00 MST 2016)

Friendly, professional staff


StarStarStarStarNo Star Optical dept is really overpriced —    (Patient since Tue Jan 31 00:00:00 MST 2017)

Optical dept is really overpriced


StarStarStarStarStar Very grateful for Dr Marshak's expertise and service! —    (Patient since Tue Feb 17 00:00:00 MST 2015)

Very grateful for Dr Marshak's expertise and service!


StarStarStarStarStar I got a shot on the top of my eye and it is now very black and I would like to have Dr —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

I got a shot on the top of my eye and it is now very black and I would like to have Dr. Marshak tell me how long it will be that dark. Marsha


StarStarStarStarNo Star I was supposed to has a person call me regarding options and pricing for cataract removal and lens... —    (Patient since Tue Nov 25 00:00:00 MST 2014)

I was supposed to has a person call me regarding options and pricing for cataract removal and lens implants. She was busy with another client so a note was to be given to her by the person that checked my out. Still waiting?????


StarStarStarStarStar My visit was great but, when I made the appointment, they said that they would be sending me a... —    (Patient since Wed Apr 29 00:00:00 MDT 2015)

My visit was great but, when I made the appointment, they said that they would be sending me a reminder email and they did not. I had to call again to remind them to send the appointment email.


StarStarStarStarStar -----------HAVE I SAID ENOUGH? —    (Patient since Thu Jun 30 00:00:00 MDT 2016)

-----------HAVE I SAID ENOUGH?


StarStarStarStarStar I especially liked Rebecca, the physician's asst —    (Patient since Thu Dec 08 00:00:00 MST 2016)

I especially liked Rebecca, the physician's asst. She was very pleasant, neat, quiet, and yet friendly, responsive and graceful and VERY competent in her duties. Five stars for her! Every one and every things was just fine, for all.


StarStarStarStarStar Dr. Adler is the reason that I went to went to Milauskas —    (Patient since Wed Apr 29 00:00:00 MDT 2015)

Dr. Adler is the reason that I went to went to Milauskas. His medical background and experience are excellent and I needed a doctor with that background for my severe dry eyes secondary to 3 previous lasik surgeries. I have complete confidence in his experience and knowledge in treating me first with antibiotics to reduce the inflammation and if that doesn't work other treatments that he explained to me. My only suggestion is improvement with the wait time. My appointment was at 3:00 p.m. but I didn't get to see the doctor until 4:45. If a medical emergency was the cause that is explainable, otherwise the staff that books patients should try to avoid such a long wait for a patient. My friends have gone to Milauskas and never waited that long - so I hope this was just an anomaly. Nevertheless, I would recommend your office to others.


StarStarStarStarNo Star long wait after check in —    (Patient since Thu Oct 12 00:00:00 MDT 2023)

The only down side was I waited past my appointment 45 mins and people were coming in after me and being seen before me. It wasn't till I asked how much longer would it be and all of a sudden after checking with the back I was taken back. I am not sure if they forgot about me or not but that was the impression I got. I will got back but I I encounter the same wait I will probably leave and not return.


StarStarStarStarStar no improvement suggestions —    (Patient since Sat Jan 01 00:00:00 MST 1)

no improvement suggestions


StarStarStarStarStar You folks are awesome. I can't of anything I would change. Dr. Ketover and Dr — 

You folks are awesome. I can't of anything I would change. Dr. Ketover and Dr. Marshak are BOTH incredible!


StarStarStarStarNo Star Great place —    (Patient since Tue Oct 14 00:00:00 MDT 2014)

Great place, pleasant and knowledgeable staff.


StarStarStarStarStar I feel very confident and secure in the care of Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

I feel very confident and secure in the care of Dr. Ketover! He is very thorough, pleasant, and answers all of my questions. I also found his assistant Coi to be very efficient and pleasant.


StarStarStarStarStar emergency visit for eye infection was handled very well --- no changes required —    (Patient since Wed Apr 12 00:00:00 MDT 2017)

emergency visit for eye infection was handled very well --- no changes required


StarStarStarStarStar Dr. Frassato was great. She explained everything she was doing, was patient and informative. —    (Patient since Tue Sep 15 00:00:00 MDT 2020)

Dr. Frassato was great. She explained everything she was doing, was patient and informative.


StarStarStarStarNo Star My biggest complaint is the wait time, no only for my doctor, but all doctors —    (Patient since Thu Mar 10 00:00:00 MST 2022)

My biggest complaint is the wait time, no only for my doctor, but all doctors. You must be scheduling your patients too close as I saw many many patients waiting as long as I did and complaining and inquirying about rescheduling. My appt. was for 9:40 and I did not get out until 11:30. Once in with the doctor I did not feel rushed and she took her time, but it did throw my schedule off for the day. I dealt with Kim Cooke at optical. She is fabulous and took care of me quickly and efficiently.


StarStarStarStarStar there is absolutely NO reason that a patient should wait over 1 hour! If the doctors are running... —    (Patient since Tue May 01 00:00:00 MDT 2018)

there is absolutely NO reason that a patient should wait over 1 hour! If the doctors are running late, a phone call would be appreciated telling me of that fact.


StarStarStarStarStar Comment on most recent visit! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Well run office; cordial and knowledgeable staff; caring.


StarStarStarStarStar I have had complications from my surgery (on Jan. 9th) and Dr —    (Patient since Tue Apr 18 00:00:00 MDT 2023)

I have had complications from my surgery (on Jan. 9th) and Dr. Marshak is doing everything he can to get the eye back to normal. And he is not charging me for the visits!!


StarStarStarStarStar I was there for about one hour. Office staff was helpful in getting an appointment with Dr. Chan. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was there for about one hour. Office staff was helpful in getting an appointment with Dr. Chan.


StarStarStarStarStar how do you improve on perfection? —    (Patient since Sat Jan 01 00:00:00 MST 1)

how do you improve on perfection?


StarStarStarStarStar I found everyone to be efficient and helpful. I really liked Annette and her attention to detail —    (Patient since Wed Jul 19 00:00:00 MDT 2023)

I found everyone to be efficient and helpful. I really liked Annette and her attention to detail. I would suggest that you update your cataract information film. Office was clean and bright!


StarStarStarStarStar My primary contact is Dr Roth and he is excellent. —    (Patient since Wed Dec 07 00:00:00 MST 2022)

My primary contact is Dr Roth and he is excellent.


StarStarStarStarStar Waiting over 4 weeks for contact sample from Sir Optics. Unacceptable wait time.  —    (Patient since Tue Oct 20 00:00:00 MDT 2020)

Waiting over 4 weeks for contact sample from Sir Optics. Unacceptable wait time.


StarStarStarStarStar Excellent Experience —    (Patient since Fri Sep 18 00:00:00 MDT 2020)

As a twenty year patient of Dr. Hartzler I was so happy that I had the opportunity to see her once more before her retirement.


StarStarStarStarStar Your staff is always so friendly & nice, and your doctors very thorough. Dr Clair is delightful. —    (Patient since Wed Mar 29 00:00:00 MDT 2023)

Your staff is always so friendly & nice, and your doctors very thorough. Dr Clair is delightful.


StarStarStarStarStar TOTALLY different(far better) then previous visits toone of your other offices an — 

TOTALLY different(far better) then previous visits to one of your other offices, and I'd be happy to explain my comment to your business manager(Milauskas Jr.)Thanks, BLM


StarStarStarStarStar very professional atmosphere. Dr —    (Patient since Mon Apr 25 00:00:00 MDT 2022)

very professional atmosphere. Dr. Ketover is a thorough doctor and takes a great interest in his patients


StarStarStarStarStar the front desk staff seemed to be involved with personal matters and simply told me to "sign in —    (Patient since Sat Jan 01 00:00:00 MST 1)

the front desk staff seemed to be involved with personal matters and simply told me to "sign in." a medical person called me in on time, but i had to give her my new insurance card, and she did not seem familiar with that issue.


StarStarStarStarStar Make good your appointment times. —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

Make good your appointment times.


StarStarStarStarStar Nothing that i can think of. Your lady who started with me, Courtney, did an excellent job —    (Patient since Mon Jun 13 00:00:00 MDT 2022)

Nothing that i can think of. Your lady who started with me, Courtney, did an excellent job. Believe here name was Courtney.


StarStarStarStarStar I am battling RA and it's showing up in my eyes. —    (Patient since Fri Jan 21 00:00:00 MST 2022)

I am battling RA and it's showing up in my eyes. Dr. Schmidt takes great care if me! He explains what's happening. current options, and future things to look for to protect my vision and health. Thank you, so much, for your help navigating this disease.


StarStarStarStarStar Highly Professional! — 

Dr. Schmidt was very thorough and took his time explaining the diagnosis!


StarStarStarStarStar I do not remember the name of the doctor that I saw, only that she was a very nice woman. Dr —    (Patient since Wed Nov 23 00:00:00 MST 2022)

I do not remember the name of the doctor that I saw, only that she was a very nice woman. Dr. Ketonver is my regular doctor. This was kind of an emergency without an appointment.


StarStarStarStarStar Excellent doctor could not recommend any changes  —    (Patient since Wed Dec 06 00:00:00 MST 2023)

Excellent doctor could not recommend any changes


StarStarStarStarStar Very good job. no improvement needed —    (Patient since Tue Mar 31 00:00:00 MDT 2015)

Very good job. no improvement needed


StarStarStarStarStar I think your place is excellent except for the optical department. Dr. Ketover is the best. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I think your place is excellent except for the optical department. Dr. Ketover is the best.


StarStarStarStarStar Everything went very well and Kim was wonderful in helping in the selection of lenses. —    (Patient since Wed Mar 15 00:00:00 MDT 2023)

Everything went very well and Kim was wonderful in helping in the selection of lenses. She was very frindly and plesent to deal with and very knowledgeable.


StarStarStarStarStar The officed staff and Dr. Roth are wonderful. The wait time is excessive, however. —    (Patient since Fri Oct 14 00:00:00 MDT 2022)

The officed staff and Dr. Roth are wonderful. The wait time is excessive, however.


StarNo StarNo StarNo StarNo Star The Doctor purposely kept me waiting —    (Patient since Fri Mar 27 00:00:00 MDT 2015)

The Doctor purposely kept me waiting. She was In her office chatting with the technicians ( and Not about business). I was informed it was The policy to keep patients waiting 30-45 min. I had to get up and find someone, after 35 min. Waiting, And ask when the Doctor would be in. Only then Did she get out of her chair, pick up my chart and Come into the exam room!! Dr. Ho, the Doctor I usually see, would never keep me waiting that Long! Rude and unprofessional!


StarStarStarStarStar Everyone did an outstanding job! —    (Patient since Mon Dec 05 00:00:00 MST 2022)

Everyone did an outstanding job!


StarStarStarStarStar It's always pleasant to see happiness on the faces of your staff. —    (Patient since Wed Jan 12 00:00:00 MST 2022)

It's always pleasant to see happiness on the faces of your staff.


StarStarStarStarStar everything went just fine very happy  —    (Patient since Sat Jan 01 00:00:00 MST 1)

everything went just fine very happy


StarStarStarStarStar Respect my time. I waited over two hours. I had to take off work. —    (Patient since Thu Mar 14 00:00:00 MDT 2019)

Respect my time. I waited over two hours. I had to take off work.


StarStarStarStarStar Everything went very well —    (Patient since Mon Jan 09 00:00:00 MST 2023)

Everything went very well. Office staff was very welcoming - much more efficient than in prior visits.


StarStarStarStarStar Love the staff! Everyone I spoke with was either smiling or in a great mood overall —    (Patient since Mon Mar 06 00:00:00 MST 2023)

Love the staff! Everyone I spoke with was either smiling or in a great mood overall. I look forward to my next annual check up!


StarStarStarStarStar Great staff; front office and medical team —    (Patient since Mon Nov 06 00:00:00 MST 2017)

Great staff; front office and medical team


StarStarStarStarStar The wait in the sitting room was too long. —    (Patient since Thu Nov 09 00:00:00 MST 2023)

The wait in the sitting room was too long.


StarStarStarNo StarNo Star Optical prices are high compared to other providers. Will probably get optical needs elsewhere. —    (Patient since Thu Jan 09 00:00:00 MST 2020)

Optical prices are high compared to other providers. Will probably get optical needs elsewhere.


StarStarStarStarStar I need my glasses sooner than 11/2 weeks. Hopefully that happens. —    (Patient since Thu Mar 19 00:00:00 MDT 2015)

I need my glasses sooner than 11/2 weeks. Hopefully that happens.


StarStarStarStarStar No improvement required —    (Patient since Mon Jun 05 00:00:00 MDT 2017)

No improvement required. Overall quality of service was very professional,courteous and well organized.


StarStarStarStarStar It was a great experience. —    (Patient since Fri Nov 04 00:00:00 MDT 2016)

It was a great experience.


StarStarStarStarStar good visit -- to the point —    (Patient since Fri Nov 01 00:00:00 MDT 2019)

good visit -- to the point


StarStarStarStarStar I live in Sun Lakes Country Club at Banning/Beaumont by 10 Freeway, I had 1 eye done by Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

I live in Sun Lakes Country Club at Banning/Beaumont by 10 Freeway, I had 1 eye done by Dr. Ketover, had to pay $150. for a ride to surgery. Now ready to get 2nd eye done, your office told me you would arrange a ride for me, as you do for other patients, now your other office on Dinah Shore objects to this, I may have to cancel as I cannot get a ride.


StarNo StarNo StarNo StarNo Star The tech was aburpt and not helpful. I was very disappointed in the service. —    (Patient since Fri Mar 13 00:00:00 MDT 2015)

The tech was aburpt and not helpful. I was very disappointed in the service.


StarStarStarStarStar Thought the doc was not very professional —    (Patient since Mon Aug 08 00:00:00 MDT 2022)

Thought the doc was not very professional


StarStarStarStarStar Good advice relative to my age (91) vs. some other age —    (Patient since Fri Mar 13 00:00:00 MDT 2015)

Good advice relative to my age (91) vs. some other age. Pre work up technician very very thorough friendly reassuring. Overall excellent. James A. Field


StarStarStarStarStar a long wait before seeing doctor —    (Patient since Fri Dec 07 00:00:00 MST 2018)

a long wait before seeing doctor


StarStarStarStarStar They were definitely running behind, but I appreciated being seen on such short notice —    (Patient since Fri Nov 06 00:00:00 MST 2015)

They were definitely running behind, but I appreciated being seen on such short notice. Dr Schmidt was very good and thorough.


StarStarStarStarStar excellent —    (Patient since Wed Nov 26 00:00:00 MST 2014)

This was the first time I did not have to wait and I only saw a technician. It was just fine.


StarStarStarStarStar Need more staff at front desk during peak seasons. Having to wait on phone now.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Need more staff at front desk during peak seasons. Having to wait on phone now.


StarStarStarStarStar Scheduling for the Cataract surgery was time consuming.  —    (Patient since Tue Dec 29 00:00:00 MST 2020)

Scheduling for the Cataract surgery was time consuming.


StarStarStarStarStar I've just been switched to Dr Schmidt —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

I've just been switched to Dr Schmidt. He gave me mire information in one visit then all my combined visitsviver the past five years. I am delighted to be his patient.


StarStarStarStarStar Did not see a doctor. Pre-op appointment only w/surgery scheduled for 3/13/15. —    (Patient since Mon Jan 12 00:00:00 MST 2015)

Did not see a doctor. Pre-op appointment only w/surgery scheduled for 3/13/15.


StarStarStarStarStar Please reduce costs for eye frames and lenses —    (Patient since Thu Jun 09 00:00:00 MDT 2022)

Please reduce costs for eye frames and lenses. Room where eye exams are given is so hot and no ventilation and my glasses fog up and difficult to read chart without constantly trying to wipe off condensation on my eye lenses.


StarStarStarStarStar My experiences this time are not completed. A few years ago Dr — 

My experiences this time are not completed. A few years ago Dr. Marshak's surgery left me with a numb portion on my head and after several follow ups, could not resolve the issue. So I still have a numb head.


StarStarStarStarStar make sure that the small normally hand held equipment is properly serviced be it batteries what... —    (Patient since Wed May 15 00:00:00 MDT 2019)

make sure that the small normally hand held equipment is properly serviced be it batteries what have you


StarStarStarStarStar Can't think of anything to improve. My experience was excellelent and result is amazing.  — 

Can't think of anything to improve. My experience was excellelent and result is amazing.


StarStarStarStarStar Everybody was greatFrom your front staff to your tech she was really nice! as well as the Doctors —    (Patient since Wed Mar 04 00:00:00 MST 2015)

Everybody was great From your front staff to your tech she was really nice! as well as the Doctors. Exaplained everything thorough and clearly more then anything everybody was nice and in a great mood i loved it


StarStarStarStarStar Provide a selection of sunglasses that are reasonably priced. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Provide a selection of sunglasses that are reasonably priced.


StarStarStarStarStar Always great. Been going there for about 15 years. —    (Patient since Thu Jul 13 00:00:00 MDT 2023)

Always great. Been going there for about 15 years.


StarStarStarStarStar It is definitely 5 star. Excellent services. —    (Patient since Wed Dec 06 00:00:00 MST 2023)

I would highly recommend to my friends


StarStarStarStarStar Shayden (I hope I'm remembering and spelling this correctly), the technician who helped me, was a... — 

Shayden (I hope I'm remembering and spelling this correctly), the technician who helped me, was a delight. She was friendly, efficient, punctual and very professional. Hang onto this employee and treat her well! She's a real asset!


StarStarStarStarStar Dr. Ketover was excellent. Explained options for my condition and recommended a course of action —    (Patient since Mon Sep 26 00:00:00 MDT 2022)

Dr. Ketover was excellent. Explained options for my condition and recommended a course of action. Interacted well with me to understand my needs.


StarStarStarStarStar Great experience, clean and state of the art equipment, Dr. Roth mademe feel comfortable. —    (Patient since Thu Feb 26 00:00:00 MST 2015)

Great experience, clean and state of the art equipment, Dr. Roth made me feel comfortable.


StarStarStarStarStar I had an 11am appointment and didn't actually see Dr. Roth until 12:15. Not acceptable. Dr —    (Patient since Mon Aug 16 00:00:00 MDT 2021)

I had an 11am appointment and didn't actually see Dr. Roth until 12:15. Not acceptable. Dr. Roth did apologize and I really enjoy his professionalism and his kind demeanor. I wouldn't use anyone else.


StarStarStarStarStar Just too long to wait. Every time, like clockwork, it,s at an hour —    (Patient since Fri Jul 22 00:00:00 MDT 2016)

Just too long to wait. Every time, like clockwork, it,s at an hour. You should warn people or better yet....schedule better!!


StarStarStarStarStar nothing everything was just fine —    (Patient since Wed Jan 02 00:00:00 MST 2019)

nothing everything was just fine


StarStarStarStarStar I was very impressed with the clinic from the moment I called. —    (Patient since Fri Feb 20 00:00:00 MST 2015)

I was very impressed with the clinic from the moment I called. I received positive input when needing to schedule last minute with a swollen eye. The clinic is well done & inviting when you walk in. The staff is friendly & helpful. The tech was helpful & thorough. Dr Klair figured out the issue & took care of it promptly. I was very impressed with the clinic overall!


StarStarStarStarStar Everybody were very nice and helpful,thank you —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everybody were very nice and helpful,thank you


StarStarStarStarStar Perfect —    (Patient since Mon Apr 04 00:00:00 MDT 2016)

Great staff. Love my Docter


StarStarStarStarStar Excellent care by Dr. Klair —    (Patient since Thu Jan 12 00:00:00 MST 2017)

Dr. Klair responded promptly to my emergency and I have recovered promptly. Her very personable interaction was greatly appreciated.


StarStarStarStarStar It seems I have a rarely been seen 'on time' over several years of using this Institute —    (Patient since Sat Jan 01 00:00:00 MST 1)

It seems I have a rarely been seen 'on time' over several years of using this Institute


StarStarStarStarStar Was very impressed with the entire staff and the care in which Dr. Schmidt —    (Patient since Fri Feb 20 00:00:00 MST 2015)

Was very impressed with the entire staff and the care in which Dr. Schmidt provided.


StarStarStarStarStar no improvement needed great doctor and great visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

no improvement needed great doctor and great visit


StarStarStarStarStar Serving cocktails, wine spritzers, and hors doeu'vers wouldn't hurt. —    (Patient since Thu Apr 08 00:00:00 MDT 2021)

Serving cocktails, wine spritzers, and hors doeu'vers wouldn't hurt.


StarStarStarStarStar Wonderful visit —    (Patient since Mon Apr 18 00:00:00 MDT 2022)

The service and my Doctor was great!!!!


StarStarNo StarNo StarNo Star I came to the office because I felt I had an emergency situation to be taken care of -- believe it... —    (Patient since Wed Feb 11 00:00:00 MST 2015)

I came to the office because I felt I had an emergency situation to be taken care of -- believe it was Blepharitis. I was taken by a technician into a room for an eye exam which I felt was unnecessary, then waited at least 30 minutes for Dr. Adler and he wanted to know who my opththamologist was -- I explained I lived in Colorado and just needed him to examine my eye, hopefully treat it and I'd be on my way. Repeat, I DID NOT need an eye exam for which I was charged. This would have been a major medical claim on my insurance, but instead in the Description of Service, it states "Eye Exam, New Patient". I was amazed that it didn't state the true issue/problem I had with my eye. Won't come back in future.


StarStarStarStarStar It would be nice to be taken on time, also there was a wait between being taken in to see the... —    (Patient since Tue Feb 17 00:00:00 MST 2015)

It would be nice to be taken on time, also there was a wait between being taken in to see the doctor after having my eyes dilated, and the physician seeing me


StarStarStarStarStar ALL PERSONNEL WERE VERY PLEASANT AND HELPFUL, AND DR —    (Patient since Wed May 04 00:00:00 MDT 2022)

ALL PERSONNEL WERE VERY PLEASANT AND HELPFUL, AND DR. SCHMIDT WAS VERY PROFESSIONAL AND VERY EXPLANATORY WITH MY PARTICULAR VISION CONCERNS


StarStarStarStarStar Dr. Schmidt was not only professional, he took time to explain the examination results —    (Patient since Mon Jun 20 00:00:00 MDT 2022)

Dr. Schmidt was not only professional, he took time to explain the examination results. A personable person and easy talk to.


StarStarStarStarStar 5 star —    (Patient since Mon Jan 08 00:00:00 MST 2024)

Dr. Schmidt and his assistant were both very helpful. This was a re-check, I did what he recommended, and my eyes improved.


StarStarStarStarStar Problems with appointment setting for my wife and me —    (Patient since Tue Nov 25 00:00:00 MST 2014)

Problems with appointment setting for my wife and me. This appt was booked two days in a row while there was no appt for her the next day which her appt card stated. My wife wanted to speak to the office manager but was told that she was gone for two weeks with no one filling in. She experienced an appt failure last year. She showed up and was told there was no appt. There seems to be a lot of confusion in appointment setting. We never know if we have a real appointment when was is scheduled.


StarStarStarStarStar I don't see anything that needs improving.I received an important exam and referred to Dr — 

I don't see anything that needs improving. I received an important exam and referred to Dr. Harrison in Rancho Mirage.


StarStarStarStarStar Sequoia did a good initial examination and Dr Schmidt was excellent and reass —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

Sequoia did a good initial examination and Dr Schmidt was excellent and reassuring


StarStarStarStarStar I was very disappointed when I tried to follow through with the suggestions of my Doctor to have... —    (Patient since Mon Jan 16 00:00:00 MST 2023)

I was very disappointed when I tried to follow through with the suggestions of my Doctor to have cataract surgery. I sought the OK from my Retinologist and tried for one month to get some one in your office to return my call concerning the surgery. It was explained to me later, that you were shortstaffed during this particular time. I understand such circumstances, however, I would hope you will instruct your staff to follow through when a patient is trying to speak to someone about their care. I have been a patient of Dr. Ketover for at least 7 or 8 years and have been very pleased with everyone in his office anthe other staff. I guess that is why I was dumbfounded when I did not get prompt responses about my upcoming surgery. Ruth Ann was very hepful. I appreciate her explanation of the procedure, etc. Thank you, Mary Pinizzotto


StarStarStarStarStar DR EMBERLAND EXPLAINS EVERYTHING VERY WELL.ALSO HE'S VERY GENTLE IN HIS EYE EXAM. —    (Patient since Fri Oct 21 00:00:00 MDT 2022)

DR EMBERLAND EXPLAINS EVERYTHING VERY WELL.ALSO HE'S VERY GENTLE WITH MY EYE EXAMS.


StarStarStarStarStar I was not told that I needed to return for my post-op exam within 90 days. I told Dr —    (Patient since Wed Feb 11 00:00:00 MST 2015)

I was not told that I needed to return for my post-op exam within 90 days. I told Dr. Milauskas that I was going home to Washington and would not return until this winter and he didn't mention that I would have to pay for my post op exam, which was 160.00. He also didn't not mention that 50% of people have a film grow behind their new lenses, which I had, and he would charge me 800.00 to remove these films from both eyes. Also, I was told that I didn't need to sign in and then someone dropped the ball and no one knew I was there, even after I went to the front desk and asked again if I needed to sign in. I was told "no" the second time and waited over 45 minutes until I again went to the front desk and asked how long it would be before I was seen. Very frustrating, to say the least!!


StarStarStarStarStar The only problem is the on going issue of waiting way past the apt time. With an apt at 8:50 a.m —    (Patient since Wed May 22 00:00:00 MDT 2019)

The only problem is the on going issue of waiting way past the apt time. With an apt at 8:50 a.m., there just shouldn't bee that kind of backlog but the waiting room was filled! Are you double or triple booking, if so that is an insult to your patients.


StarStarStarStarStar Staff and doctor need no improvement. Office looks great and inviting. Parking is no problem. —    (Patient since Wed Oct 04 00:00:00 MDT 2023)

Staff and doctor need no improvement. Office looks great and inviting. Parking is no problem.


StarStarStarStarStar Excellent all aroundService. Great staff andDoctor  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent all around Service. Great staff and Doctor


StarStarStarStarStar Dr. Emberland was great but your staff in the front desk is not very friendly —    (Patient since Thu Feb 05 00:00:00 MST 2015)

Dr. Emberland was great but your staff in the front desk is not very friendly. The wait time was really long and it appeared that you overbooked. When I was taken back by your medical assistant seemed confused on what to do, computer froze and equipment didn't work. When my benefits were being explained and clarified someone in the back office interjected rudely about the return policy of contacts, shouting from her desk in the office to the front office. This was really rude and unprofessional since there was no consideration for the privacy of my medical financial needs. I've been at Palm desert office and haven't been pleased with the customer service either. The La Quinta office has always done a good job both front office and back office all around. I would not return to your Rancho Mirage office ever again. I'm very pleased with Dr. Emberland otherwise I wouldn't return to Milauskas Eye Institute.


StarStarStarNo StarNo Star Dr. Emberland was great but your staff in the front desk is not very friendly —    (Patient since Thu Feb 05 00:00:00 MST 2015)

Dr. Emberland was great but your staff in the front desk is not very friendly. The wait time was really long and it appeared that you overbooked. When finally was being taken back by your medical assistant seemed confused on what to do, computer froze and equipment didn't work. When my benefits were being explained and clarified someone in the back office interjected rudely about the return policy of contacts, shouting from her desk in the office to the front office. This was really rude and unprofessional since there was no consideration for the privacy of my medical financial needs. I've been at Palm desert office and haven't been pleased with the customer service either. The La Quinta office has always done a good job both front office and back office all around. I would not return to your Rancho Mirage office ever again. I'm very pleased with Dr. Emberland otherwise I wouldn't return to Milauskas Eye Institute.


StarStarStarStarStar Records request —    (Patient since Tue Jan 23 00:00:00 MST 2024)

Dr. Adler explained the results of my exam however I would like to have a hard copy sent to me via e-mail or US mail so I can share with my physicians plus for my own records.


StarStarStarStarStar The office was tastefully decorated, the entire staff was neatly dressed, professional and... —    (Patient since Fri May 06 00:00:00 MDT 2022)

The office was tastefully decorated, the entire staff was neatly dressed, professional and courteous. Dr Klair was patient, personable and extremely thorough. I would recommend Dr Klair without reservation to anyone looking for an eye doctor.


StarStarStarStarStar The only thing is that the doctor did not ask me if I have any more concerns —    (Patient since Sat Jan 01 00:00:00 MST 1)

The only thing is that the doctor did not ask me if I have any more concerns. Or what were my options on the lenses, it was actually the intern.


StarStarStarStarStar Everyone is great at this facility.I would not change a thing.  — 

Everyone is great at this facility.I would not change a thing.


StarStarStarStarStar Excellent ophthalmologist  —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

Dr Schmidt took the time necessary to explain my eye condition made referrals for additional care. Upon follow-up visit the same careful evaluation and recommendations were provided by Dr Schmidt .


StarStarStarStarStar No suggestions at this time —    (Patient since Mon Jan 17 00:00:00 MST 2022)

No suggestions at this time


StarStarStarStarStar Doctor suggested eye lid surgery (lift)and I have not heard back from, I believe her name is... —    (Patient since Wed Feb 07 00:00:00 MST 2018)

Doctor suggested eye lid surgery (lift)and I have not heard back from, I believe her name is Ruthann to discuss options, insurance copay. Other than that I had a wonderful examination!


StarStarStarStarStar I was very appreciative that I did not have to wait. Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was very appreciative that I did not have to wait. Dr. Adler was very informative and gracious, gave me a very comprehensive examination and explained all options, the procedure, in detail I was very pleased


StarStarStarStarNo Star visit —    (Patient since Thu Mar 30 00:00:00 MDT 2017)

everything went as I expected.


StarStarStarStarStar more accurate appointment time —    (Patient since Sat Jan 01 00:00:00 MST 1)

more accurate appointment time


StarStarStarStarStar It was a great experience. —    (Patient since Fri Nov 04 00:00:00 MDT 2016)

It was a great experience.


StarStarStarStarStar Dr. Marshak —    (Patient since Mon May 02 00:00:00 MDT 2022)

Outstanding - would refer my best friend. Staff very pleasant - good experience.


StarStarStarStarStar The visit was great. Everyone were extremely friendly and Dr —    (Patient since Mon Jan 26 00:00:00 MST 2015)

The visit was great. Everyone were extremely friendly and Dr. Klair was excellent and very pleasant to work with. I am definitely going to use this facility, and Dr. Klair in the future for my eye care.


StarStarStarStarStar Dr. Klair was professional and very knowledgeable, with an excellent, understanding manner. — 

Dr. Klair was professional and very knowledgeable, with an excellent, understanding manner.


StarStarStarStarStar The only thing I have a complaint about is I paid a little extra to get glasses with you guys and... —    (Patient since Mon May 23 00:00:00 MDT 2022)

The only thing I have a complaint about is I paid a little extra to get glasses with you guys and was told it would take a week and tomorrow will be a week and a day. So hopefully they will be in tomorrow. I probably will come back for an exam but I won't get glasses from you guys again. The options for the glasses are to expensive.


StarStarStarStarStar I was very pleased to get an appointment on short notice, with courtesy of the front office staff,... —    (Patient since Fri Jan 23 00:00:00 MST 2015)

I was very pleased to get an appointment on short notice, with courtesy of the front office staff, and with Dr. Klair who was very effective in assessing my problem and helpful in explaining how to properly deal with it. The remedy suggested by Dr. Klair was 100 percent effective. Overall it was a first rate experience.


StarStarStarStarStar I saw Dr. Marshak's scheduling person.  —    (Patient since Tue Nov 15 00:00:00 MST 2022)

I saw Dr. Marshak's scheduling person.


StarStarStarStarStar WHEN YOUR BUSY ITS GREAT YOU STILL CAN BE FUNNY!!! —    (Patient since Thu Jun 02 00:00:00 MDT 2022)

WHEN YOUR BUSY ITS GREAT YOU STILL CAN BE FUNNY!!!


StarStarStarStarStar Prompt courteous treatment and examination from the doctor —    (Patient since Wed Jan 21 00:00:00 MST 2015)

Prompt courteous treatment and examination from the doctor. She offered excellent explanation and treatment for my eye condition. It was gratifying to be seen so quickly as I am Canadian.


StarStarStarStarStar Liked expertise of my Doctor. —    (Patient since Wed Jan 21 00:00:00 MST 2015)

Liked expertise of my Doctor.


StarStarStarStarStar Efficient, friendly staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

Efficient, friendly staff


StarStarStarStarStar Follow-up  —    (Patient since Tue Mar 14 00:00:00 MDT 2023)

I forgot to address an issue while there and called to speak or otherwise communicate with the doctor. I called and was told he'd be made aware of my request. I have yet to hear back, but it's only been a few days.


StarStarStarStarStar Nurses and Dr. Ketover were excellent. I very much trusted in him. —    (Patient since Fri Oct 31 00:00:00 MDT 2014)

Nurses and Dr. Ketover were excellent. I very much trusted in him.


StarStarStarStarStar I wasn't sure when I came in whether I had to just sign in or talk to someone. —    (Patient since Fri Sep 09 00:00:00 MDT 2022)

I wasn't sure when I came in whether I had to just sign in or talk to someone.


StarStarStarStarStar Dr Klair —    (Patient since Wed Dec 12 00:00:00 MST 2018)

First visit with Dr Klair. She was great! I am unhappy that Milauskas made several app. with Dr Ho for me. Then cancelled them. I felt I wasted 3 months waiting to see Dr. Ho. If a doctor is not keeping app. it should be handled in a better fashion. Ann Rogers


StarStarStarStarStar I have been going to the LaQuinta and Cook offices for a few years —    (Patient since Wed May 11 00:00:00 MDT 2022)

I have been going to the LaQuinta and Cook offices for a few years. I hjad no idea that the Rancho Mirage office had moved. So I was quite late for my appointment. The old building still lists Mislauskas as a tenant. Even your new office had business cards listing your old address. I never received notice that the R.M. office had moved. Your move and notice to patients ( if any ) needed better handling.


StarStarStarStarStar This was pre-cataract surgery visit....did not see a doctor. — 

This was pre-cataract surgery visit....did not see a doctor.


StarStarStarStarStar Excellant staff —    (Patient since Tue Nov 18 00:00:00 MST 2014)

Met with 2 staff at Rancho Mirage and 1 staff at La Quita office. All 3 gave me confidence and I especially liked the video explaining Lazar surgery. Thank you


StarStarStarStarStar great staff —    (Patient since Tue Nov 18 00:00:00 MST 2014)

I met with 3 staff members, at 2 offices, and they were perfectly qualified and gave me confidence through their understanding and medical knowledge. Thank you.


StarStarStarStarStar My first visit with you. I am very impressed with Dr. Roth —    (Patient since Tue Sep 15 00:00:00 MDT 2020)

My first visit with you. I am very impressed with Dr. Roth. Extremely informative, gracious and knowledgeable. He informed me of things that the Kaiser Opthomologist missed. SOME MAJOR THINGS. I will return again and look forward to seeing Dr. Roth. Terry was also very helpful in the Optical Dept.


StarStarStarStarStar I have been a patient of Dr. Hartzler, who will be retiring soon —    (Patient since Thu Jan 21 00:00:00 MST 2021)

I have been a patient of Dr. Hartzler, who will be retiring soon. This was my first appointment with Dr. Klair and I liked her and made another appointment to see her.


StarStarStarStarStar would not go anywhere else the best of everything — 

would not go anywhere else the best of everything


StarStarStarStarStar The people at the front desk are very efficient, but need to smile and be friendlier —    (Patient since Tue Mar 28 00:00:00 MDT 2017)

The people at the front desk are very efficient, but need to smile and be friendlier


StarStarStarStarStar Dr. Frassato was kind and helpful. —    (Patient since Wed Dec 21 00:00:00 MST 2022)

Dr. Frassato was kind and helpful.


StarStarStarStarStar this was a special apt. moles on eye lids, they were removed and I was on my way. great job doc —    (Patient since Sat Jan 01 00:00:00 MST 1)

this was a special apt. moles on eye lids, they were removed and I was on my way. great job doc


StarStarStarStarStar Very thorough and completely explained. Follow up test and appointment scheduled. — 

Very thorough and completely explained. Follow up test and appointment scheduled.


StarStarStarStarStar Glasses frames are high priced for me —    (Patient since Tue Jan 13 00:00:00 MST 2015)

Glasses frames are high priced for me


StarStarStarStarStar Glasses a little pricey, even with insurance discounts —    (Patient since Tue Jan 13 00:00:00 MST 2015)

Glasses a little pricey, even with insurance discounts. Also, the wait time between the tech part (eye chart, etc) and seeing the doctor was too long.


StarStarStarStarStar They book the dr appointments to close together knowing as the day goes on they can't keep those... —    (Patient since Sat Jan 01 00:00:00 MST 1)

They book the dr appointments to close together knowing as the day goes on they can't keep those appointment I waited over an hr to see the dr


StarStarStarStarStar Why cant I bring in my own frames and the prescription filled with them? Frames are sooooo... —    (Patient since Wed Aug 17 00:00:00 MDT 2022)

Why cant I bring in my own frames and the prescription filled with them? Frames are sooooo expensive..


StarStarStarStarStar Excellent staff sorry I do not remember the doctors name. Lovely female. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent staff sorry I do not remember the doctors name. Lovely female.


StarNo StarNo StarNo StarNo Star Very poor —    (Patient since Thu Jan 12 00:00:00 MST 2023)

My appointment was at 2:00 and I did not see the doctor until 4:00. He said he had picked up the wrong file and that was the delay.


StarStarStarNo StarNo Star Everything seemed routine and most of the "work" was done by the technician —    (Patient since Fri Nov 17 00:00:00 MST 2023)

Everything seemed routine and most of the "work" was done by the technician. This was a yearly check-up and the biggest inconvenience was the long wait to even see the technician. The appointment was at 9:20, so there should not have been a large backlog of patients or much of a delay.


StarStarStarStarStar The movie while waiting for my eyes to dialate was not exciting —    (Patient since Mon Nov 05 00:00:00 MST 2018)

Would have liked a paper describing the operation the Doctor recommended.


StarStarStarStarStar Spectacular eye care. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have been a patient at Milauskas Eye Institute many years. They restore my faith in the medical professional, from the front office staff, nursing assistants and the physicians, especially Dr. Ketover. He is highly professional, thorough, makes appropriate inquiries as to the patient's health and, most importantly, he actually listens and responds accordingly. He is my ocular physician for life. He is the very best of the best!


StarStarStarStarStar No improvement necessary. You never fix something that isn't broken. —    (Patient since Tue May 30 00:00:00 MDT 2017)

No improvement necessary. You never fix something that isn't broken.


StarStarStarStarStar My wife and I are extremely pleased with Dr. Ho —    (Patient since Mon Jan 05 00:00:00 MST 2015)

My wife and I are extremely pleased with Dr. Ho. She explains everything she's doing and what kinds of Solutions there are to your problems.


StarStarStarStarStar You might consider informing your clients of what to expect for a routine exam, ie the first... —    (Patient since Tue Jan 06 00:00:00 MST 2015)

You might consider informing your clients of what to expect for a routine exam, ie the first office checks your __________, the second office checks your ____________, the third and final office the Doctor does the exam.


StarStarStarStarStar I seen the new Dr., Dr —    (Patient since Fri Aug 04 00:00:00 MDT 2023)

I seen the new Dr., Dr. Virginia Claire I'm still waiting for RuthAnn to return my call for my Lazer Appt. for my right eye.


StarStarStarStarStar Dr. Klair.  —    (Patient since Tue Jun 21 00:00:00 MDT 2016)

I was extremely happy with Dr. Klair. She was outgoing. She listened to my concerns and offered suggestions She is an asset to your staff.


StarStarStarStarStar Great —    (Patient since Fri Mar 11 00:00:00 MST 2016)

Each step in the appointment was professional and friendly. Questions were competenly answered.


StarStarStarStarStar A shorter wait time would be nice but I understood there was an emergency appt. —    (Patient since Fri Jan 02 00:00:00 MST 2015)

A shorter wait time would be nice but I understood there was an emergency appt.


StarStarStarStarStar Been seeing (pun intended) Dr. Ketover for 14 years —    (Patient since Mon Nov 06 00:00:00 MST 2023)

Been seeing (pun intended) Dr. Ketover for 14 years. Always pleased with his knowlege, advice and manner.


StarStarNo StarNo StarNo Star Staff is not very helpful — 

Staff is not very helpful. Had sent fax and had phone calls to contact Dr Ketover t hat were never forwarded to him!Had to write to Dr Ketover at his home to get any action. This is very unprofessional of a medical. Learn how to schedule appointments so do not wait 45 minutes to get called.If was not for Dr Ketover there wold not use this facility.


StarStarStarNo StarNo Star The visit was fine — 

The visit was fine.By not taking the three prescriptions with me and checking the prices with goodpx.com I overspent about 150.00 dollars. By having your office call in my prescriptions I made a big mistake.


StarStarStarNo StarNo Star Nothing to report at this time. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Nothing to report at this time.


StarStarStarStarStar Some of us need more thorough explanation of our optical care options —    (Patient since Mon Dec 22 00:00:00 MST 2014)

Some of us need more thorough explanation of our optical care options. Had two cataract procedures last year. While my long vision no longer requires lenses, now I am not sure if my overall vision can improve. So, somewhat confused about my options and what is best for me.


StarStarStarStarStar Five Star —    (Patient since Fri May 22 00:00:00 MDT 2020)

Five Star treatment, very up to date examining and testing equipment, pleasant staff and excellent ophthalmologist-surgeon who explained my eye condition thoroughly.


StarStarStarStarStar I am always appreciative of not only Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am always appreciative of not only Dr.Ketover's expertise but also of his professional yet calm and caring manner; I do not want to ever have to see another eye doctor!!!


StarStarStarStarStar I am always appreciative of not only Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am always appreciative of not only Dr.Ketover's expertise but also of his professional yet calm and caring manner; I do not want to ever have to see another eye doctor!!!


StarStarStarStarStar You are on top of everything. —    (Patient since Tue May 04 00:00:00 MDT 2021)

You are on top of everything.


StarStarStarStarStar impressive lobby area. seemed to run efficiently —    (Patient since Mon Aug 22 00:00:00 MDT 2022)

impressive lobby area. seemed to run efficiently. This was a standard exam, so cannot comment beyond it


StarStarStarStarStar Front desk staff not doing their job - didn't check clipboard - checked in people walking in. —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

Front desk staff not doing their job - didn't check clipboard - checked in people walking in before people signed in - appt took well over an hour - total time seen by Dr and staff maybe 15 minutes. Very bad customer service


StarStarStarStarStar Friendly, professional staff, and clear instructions/explanations from the Dr —    (Patient since Mon Nov 06 00:00:00 MST 2017)

Friendly, professional staff, and clear instructions/explanations from the Dr


StarStarStarStarStar They understood why I returned. — 

They understood why I returned.


StarStarStarStarStar Visit went very smoothly and efficiently. — 

Visit went very smoothly and efficiently.


StarStarStarStarStar I've been through this procedure before so I knew what to expect —    (Patient since Sat Jan 01 00:00:00 MST 1)

I've been through this procedure before so I knew what to expect. If it was my first visit, I anticipate I would get a little more detail on what was being measured.


StarStarStarStarStar Everyone was so courteous and helpful.I felt like I was being cared for by the best people —    (Patient since Thu Oct 11 00:00:00 MDT 2018)

Everyone was so courteous and helpful.I felt like I was being cared for by the best people


StarStarStarStarStar This was the first time I did not have to wait 20 to 30 minutes after my scheduled appt —    (Patient since Thu Jul 21 00:00:00 MDT 2022)

This was the first time I did not have to wait 20 to 30 minutes after my scheduled appt. to be seen. Hope this can keep up!


StarStarStarStarStar My appt. was outstanding and I have no complaints and nothing to recommend to make it better. —    (Patient since Tue Sep 27 00:00:00 MDT 2022)

My appt. was outstanding and I have no complaints and nothing to recommend to make it better.


StarStarStarStarStar 6 months ago my appointment before I waited almost over 2 hours.  —    (Patient since Thu Sep 27 00:00:00 MDT 2018)

6 months ago my appointment before I waited almost over 2 hours.


StarStarStarStarStar Hailey Ho is easily the most impressive ophthalmologist that I have had attend to my vision needs —    (Patient since Tue Oct 11 00:00:00 MDT 2016)

Hailey Ho is easily the most impressive ophthalmologist that I have had attend to my vision needs. My wife feels the same way.


StarStarStarStarStar Excellent Service and Excellent Physician —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I am always confident I have received the best care with each visit.


StarStarStarStarStar First class operation. Very professional people.  —    (Patient since Wed Jun 08 00:00:00 MDT 2022)

First class operation. Very professional people.


StarStarNo StarNo StarNo Star Y —    (Patient since Sat Jan 01 00:00:00 MST 1)

Factory like no personal touch


StarStarStarStarStar the best —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

The greatest place for eyes


StarNo StarNo StarNo StarNo Star Front desk needs o be aware of how late a doctor will be and INFORM the patient. —    (Patient since Tue Oct 28 00:00:00 MDT 2014)

Front desk needs o be aware of how late a doctor will be and INFORM the patient.


StarStarStarStarStar Excellent —    (Patient since Mon Nov 14 00:00:00 MST 2022)

Dr Schmidt is excellent. The tech was excellent. One critique: my last visit was at your Eisenhower facility and was on your old database system, therefore my visit which was a follow up to my prior condition was not researched and some valuable time was wasted having to explain why I was there


StarStarStarStarStar There's not enough frame options cover for the insurance plans. 😕 —    (Patient since Mon Feb 13 00:00:00 MST 2023)

There's not enough frame options cover for the insurance plans. 😕


StarStarStarStarStar PUT INFO UP ON WHICH DESK TO CHECK IN WIT —    (Patient since Sat Jan 01 00:00:00 MST 1)

PUT INFO UP ON WHICH DESK TO CHECK IN WIT


StarStarStarStarNo Star Very nice reception area  —    (Patient since Fri Jun 24 00:00:00 MDT 2022)

Very nice reception area - exam room doors remind me of prison movies


StarStarStarStarStar Everything was perfect. No change or suggestions at this time. —    (Patient since Mon Jun 24 00:00:00 MDT 2019)

Everything was perfect. No change or suggestions at this time.


StarStarStarStarStar I find Dr. Ketover very thorough, informative and easy to understand. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I find Dr. Ketover very thorough, informative and easy to understand.


StarStarStarStarStar THE DR. I HAD IS NOT ON YUUR LIST?DR.SARAH FRASSATO —    (Patient since Tue Dec 02 00:00:00 MST 2014)

THE DR. I HAD IS NOT ON YUUR LIST? DR.SARAH FRASSATO


StarStarStarStarStar Normally I see Dr Ketover but there was a mix up with my appointment —    (Patient since Tue May 21 00:00:00 MDT 2019)

Normally I see Dr Ketover but there was a mix up with my appointment. I was starting to get up set thinking I would have to go home but Jazzaray saved the day and told me Dr. Milauakas could see me instead. I do think that maybe another person up front might not have one the same. Do I give Jaxzaray 5 stars


StarStarStarStarNo Star I was not clear on which Dr. I saw. Maybe the Dr — 

I was not clear on which Dr. I saw. Maybe the Dr. should personally hand patient a business card and introduce themselves as they come into the exam room. They made me an appointment the next day to get a laser surgery in Palm Springs and they asked me which Dr. I saw at your location and I had no idea whom it was.


StarStarStarStarStar Everything was great....no improvement needed... —    (Patient since Thu Feb 27 00:00:00 MST 2014)

Everything was great....no improvement needed...


StarStarStarStarStar When you have to wait 55 min before you are even called in and over 2 hrs before you are done, you... —    (Patient since Fri Jul 30 00:00:00 MDT 2021)

When you have to wait 55 min before you are even called in and over 2 hrs before you are done, you begin too consider an alternative! This has been an ongoing problem for a long time and needs to be addressed!


StarStarStarStarStar New RM facility very attractive —    (Patient since Tue Jan 24 00:00:00 MST 2023)

New RM facility very attractive


StarStarStarStarStar Serve cookies & free ice cream!!! — 

Serve cookies & free ice cream!!!


StarStarStarStarStar Cook st office needs improvement at front desk  —    (Patient since Tue Jun 13 00:00:00 MDT 2023)

Cook st office needs improvement at front desk


StarStarStarStarStar a rushed visit this time because I had another medical apointment —    (Patient since Fri May 06 00:00:00 MDT 2016)

a rushed visit this time because I had another medical apointment


StarStarStarStarStar We have had our appointments changed 2 times without telling —    (Patient since Tue Jan 16 00:00:00 MST 2024)

We have had our appointments changed 2 times without telling us. This was confirmed by front desk person.....the good thing is that you have implemented a new system that should prevent that from happening again.


StarStarStarStarStar Dr Emberland is so gentle & explains everything to me —    (Patient since Fri Oct 21 00:00:00 MDT 2022)

Dr Emberland is so gentle & explains everything to me. He's trying everything to make my excessive dry eyes feel better.


StarStarStarStarNo Star Eye exam —    (Patient since Tue May 31 00:00:00 MDT 2016)

Friendly fast service, convenient and professional. They just don't have contacts in the office. You have to wait for them to come in after they order you a supply.


StarStarStarStarStar Dr Ketover  —    (Patient since Tue Feb 20 00:00:00 MST 2018)

all around liked him a lot and my mom has macular degeneration and she really likes him too.


StarStarStarStarStar Every one greeted not only me, but anyone who came in. They were very pleasant and helpful. —    (Patient since Tue Nov 18 00:00:00 MST 2014)

Every one greeted not only me, but anyone who came in. They were very pleasant and helpful.


StarStarStarStarStar have already referred people. Dr Ketover is a class act.  —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

have already referred people. Dr Ketover is a class act. Some of his staff don't have all the answers to certain cataract options; I had to book a special apptment with Dr Ketover, who helped me make my decisions. Otherwise, I am pleased with the office.


StarStarStarStarStar Although my procedures are not completed, up to now , i have been very pleased with all aspects of... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Although my procedures are not completed, up to now , i have been very pleased with all aspects of my two visits..!


StarStarStarStarStar I visit your office once a year and I have always been very satisfied with the treatment I receive... —    (Patient since Mon Apr 24 00:00:00 MDT 2017)

I visit your office once a year and I have always been very satisfied with the treatment I receive from the staff in general and my personal doctor.


StarStarStarStarStar Love my doctor. Everything was great...very professional —    (Patient since Mon Apr 08 00:00:00 MDT 2024)

Love my doctor. Everything was great...very professional. The tech who put the drops in was excellent. Thanks


StarStarStarNo StarNo Star My appointment was for 3:30 and although I saw an assistant at 3:55,who did a very good job, I did... —    (Patient since Fri Nov 14 00:00:00 MST 2014)

My appointment was for 3:30 and although I saw an assistant at 3:55,who did a very good job, I did not see the doctor until 4:30. My time is as valuable as his. He did address my concerns and my exam took all of 5 minutes. I would not be able to refer someone comfortable until I had a better experience.


StarStarStarStarStar When we arrived there was only one girl at the desk and she was on the phone —    (Patient since Tue Feb 21 00:00:00 MST 2023)

When we arrived there was only one girl at the desk and she was on the phone. It would have been nice if she would have looked up and acknowledged us. She was great when she could take care of us.


StarStarStarStarStar The young girl who first dealt with me was new to the position, but I MUST tell whomever, she was... —    (Patient since Fri Nov 25 00:00:00 MST 2016)

The young girl who first dealt with me was new to the position, but I MUST tell whomever, she was professional, knowledgable, capable and MORE than willing to assist.


StarStarStarStarStar Dr. Adler was excellent and kind —    (Patient since Wed Jan 20 00:00:00 MST 2021)

Dr. Adler was excellent and kind. Ruth Ann was extremely accommodating re scheduling an appointment for laser surgery to correct my vision problem.


StarStarStarStarStar I found the person conducting the initial process somewhat remote, impersonal and "clinical —    (Patient since Wed Nov 18 00:00:00 MST 2015)

I found the person conducting the initial process somewhat remote, impersonal and "clinical." She was not rude or discourteous; she was most professional but not "warm," far too clinical and disengaged from the patient. But... I'll be back next year.


StarStarStarStarStar Excellent visit. Dr ketover —    (Patient since Tue Aug 17 00:00:00 MDT 2021)

Excellent visit. Dr. Ketover, as usual, was very thorogh in my examination and reminded me to continue with eye drops.


StarStarStarStarStar Felt I received a very good exam due to the intern that was working. —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Felt I received a very good exam due to the intern that was working.


StarStarStarStarStar I was totally pleased and cannot think of anything that needs improvement. —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

I was totally pleased and cannot think of anything that needs improvement.


StarStarStarStarStar You could have a wine bar. Just kidding.  —    (Patient since Fri Nov 07 00:00:00 MST 2014)

You could have a wine bar. Just kidding.


StarStarStarStarStar Sorry - I cannot remember the physician's name. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Sorry - I cannot remember the physician's name.


StarStarStarStarStar  —    (Patient since Mon Apr 17 00:00:00 MDT 2017)

Good visit! Toribio Cazares


StarStarStarStarStar Had a nice visit and enjoyed the comfortable and relaxing waiting area i.e. beautiful aquarium! — 

Had a nice visit and enjoyed the comfortable and relaxing waiting area i.e. beautiful aquarium!


StarStarStarStarStar I don't know it could be better —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

I don't know it could be better


StarStarStarStarStar print information on how to reach your offices on your message asking for confirmation of keeping... —    (Patient since Sat Jan 01 00:00:00 MST 1)

print information on how to reach your offices on your message asking for confirmation of keeping appointment


StarStarStarStarStar Dr. Marshak is wonderful! —    (Patient since Fri Apr 06 00:00:00 MDT 2018)

Dr. Marshak is wonderful!


StarStarStarStarStar Just keep up the good work and thanks for not ushering me our because of no appointment I was in... —    (Patient since Tue Nov 04 00:00:00 MST 2014)

Just keep up the good work and thanks for not ushering me our because of no appointment I was in seething pain.


StarStarStarStarStar I liked the purple shirts and oddly enough i was also wearing purple that day! Everyone was nice —    (Patient since Sat Jan 01 00:00:00 MST 1)

I liked the purple shirts and oddly enough i was also wearing purple that day! Everyone was nice. Can't think of any suggestions.


StarStarStarStarStar Happy Review —    (Patient since Thu Jul 13 00:00:00 MDT 2023)

Happy with everything. Been seeing Milauskas for many years.


StarStarStarStarStar Very good experience — 

The staff and doctors were very courtesy and professional.


StarStarStarStarStar Great Review — 

excellent as always. Have been patient for about 3 years now.


StarStarStarStarStar all very helpful and professional —    (Patient since Fri Oct 31 00:00:00 MDT 2014)

all very helpful and professional


StarStarStarStarStar Dr Schmidt was very professional and caring —    (Patient since Mon Nov 23 00:00:00 MST 2020)

Dr Schmidt was very professional and caring. He listened to my concerns and gave me the best advice with options to fit my needs.


StarStarStarStarStar I still have some questions which I understand will be reviewed tomorrow —    (Patient since Fri Oct 31 00:00:00 MDT 2014)

I still have some questions which I understand will be reviewed tomorrow. But, no, nothing was said about the financial end though I think it will all be covered.


StarStarStarStarStar unprofessional — 

Dr adler didnt even read my chart which explained that I had glaucoma and diagnosed my problem as being delivered at birth with foresepts. The reason for me having the exam was for chemical burns to both eyes.I did not apreaciate the arrogance at a time when I was was fearful of not knowing what my diagnosis would be.Very unprofessional.


StarStarStarStarStar Dr. Emberland was very detailed and checked everything. I was totally comfortable and pleased. —    (Patient since Fri Feb 26 00:00:00 MST 2016)

Dr. Emberland was very detailed and checked everything. I was totally comfortable and pleased.


StarStarStarStarStar I feel very comfortable with the eye care at Milauskas. Thank you. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I feel very comfortable with the eye care at Milauskas. Thank you.


StarStarStarStarStar Too long of wait times between exams and finally seeing doctor, patients backed up for over an hour — 

Too long of wait times between exams and finally seeing doctor, patients backed up for over an hour


StarStarStarStarStar Nothing. Just continue with your exelllent staff — 

Nothing. Just continue with your excelllent staff. Thank you for the help you have given my family. Barbara Brandt


StarStarStarStarNo Star Outstanding physician — 

The nurse that placed me in the room was less then congenial and did not seem interested in her work. It would have been helpful for her to explain an approximate wait time to see Dr. Marshak, once placed in the exam room. Additionally, I would encourage you to have your check in team advise of wait times when running off schedule. I found Dr. Marshak to be an outstanding physician. He is professional, caring, and clearly very interested in providing the best and most appropriate care.


StarStarStarStarStar Dr. Milaskas did my cateract surgery a few years ago, and its been ok —    (Patient since Wed Oct 09 00:00:00 MDT 2019)

Dr. Milaskas did my cateract surgery a few years ago, and its been ok. it was a difficult suragery because I had lasik refractro surgery from Dr. Casebeer, in Arizona 20 years ago.


StarStarStarStarStar I have been a patient for you clinic since 1996 andam satisfied with the care and service by Dr... —    (Patient since Mon Mar 18 00:00:00 MDT 2019)

I have been a patient for you clinic since 1996 and am satisfied with the care and service by Dr Leiske and since his retirement, Dr Ketover has taken very good care of my eyes.


StarStarStarStarStar Waiting time was a little long, but not a problem. I read magazines. —    (Patient since Wed Nov 23 00:00:00 MST 2022)

Waiting time was a little long, but not a problem. I read magazines.


StarStarStarStarStar Last minute visit —    (Patient since Fri Oct 24 00:00:00 MDT 2014)

I was having pain in my right eye and have been a patient at Milauskas for about 2 years. The front office staff did everything to get me seen that day. Dr. Schmidt diagnosed my problem and prescribed antibiotic that ended my pain immediately. I am very satisfied with my treatment at Milauskas.


StarStarStarStarStar The RM staff are excellent. Love the PS office, but it needs a remodel. —    (Patient since Tue Sep 07 00:00:00 MDT 2021)

The RM staff are excellent. Love the PS office, but it needs a remodel.


StarStarStarStarStar I appreciated the time that Kimberly took to help me decide which frames to get for my face.. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I appreciated the time that Kimberly took to help me decide which frames to get for my face..


StarStarStarStarStar Myappointment was 10:40 am. I was called in 11:15 and Dr Hartzel did not show up until 12:20 pm —    (Patient since Mon May 09 00:00:00 MDT 2022)

Myappointment was 10:40 am. I was called in 11:15 and Dr Hartzel did not show up until 12:20 pm. I know she is retiring and busy, but this is ridiculous! I may change my eye institute if this continues. That why I didn't answer @.11.


StarStarStarStarStar Treatment set up by Dr. Adler was diff. then Dr.  —    (Patient since Wed Feb 12 00:00:00 MST 2014)

Treatment set up by Dr. Adler was diff. then Dr. Hartzler I have impression each Dr.has a diff. appoach to the dry eye problem.


StarStarStarStarStar I cannot think of any improvement that is necessary,possibly scheduling could be improved andI... —    (Patient since Tue Feb 14 00:00:00 MST 2023)

I cannot think of any improvement that is necessary,possibly scheduling could be improved and I would not have to wait so long to see the doctor.


StarStarStarStarStar I would only give this doctor a 2 star rating  —    (Patient since Thu Jun 02 00:00:00 MDT 2022)

Dr. Bullam did not seem very knowledgeable about the symptoms I described and when he referred me to Dr Schmidt (who was great) he inaccurately described me as needing a consult concerning cataracts when the problem was the vitreous gel in my right eye. He also had never heard of the peripheral vision testing equipment that is regulalarly used in Dr. Schmidt's office.


StarStarStarStarStar very happy with my exam by the doctor —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

very happy with my exam by the doctor


StarStarStarStarStar mike renner —    (Patient since Thu Sep 21 00:00:00 MDT 2023)

Very nice service, thanks much.


StarStarStarStarStar All our visits to various Milauskas offices have been excellent — 

All our visits to various Milauskas offices have been excellent. My wife and I have had annual eye exams by Dr. Ketover for the last 14 years. Additionally, my wife had a cataract removed by Dr. Ketover, and she is very pleased with the results. She also had a mole removed from an eyelid by Dr. Marshak. The result is perfect, and she looks younger as a result! She is very pleased. Over the years, we have both been extremely satisfied with the professional services we heve received at Milauskas. On a recent visit to Dr. Schmidt, a painful condition in my right eye was cured after using the prescribed drops after 1 day. Dr. Ketover has successfuly treated my wife's glaucoma and her 'pressures' are now completely normal.


StarStarStarStarStar Poor Dr. Yoh needs an assistant to help him with data entry on the new system —    (Patient since Fri Oct 17 00:00:00 MDT 2014)

Poor Dr. Yoh needs an assistant to help him with data entry on the new system. He found it very frustrating. Still, I think he's a terrific doctor and really like him a LOT. I'm pretty sure that part of the reason my appointment was so late (I waited for almost an hour and a half) was the struggle with the computer system. I also spent time with Mike to get set up on the NextMD patient information system. It would be really nice if I were able to revise my medication list on my own in that one -- no one knows what I am taking (and when, since my meds change often) like I do.


StarStarStarStarStar Optical department was very expensive for a retired person —    (Patient since Fri Oct 17 00:00:00 MDT 2014)

Optical department was very expensive for a retired person


StarStarNo StarNo StarNo Star They put my address wrong, wrong prescription,they gave me an appointment time but they tryed... — 

They put my address wrong, wrong prescription,they gave me an appointment time but they tryed covering one another for the mistake!!! When I called to find out what's goin on the they said that they had talked to me when they did not! I talk to the supervisor she ignored my complaints, then I walk in to the office and said my name everybody look at each other and that made me so uncomfortable, anyway I have A phone statement and an appointment card that proofs that I'm right


StarStarStarStarStar I felt that the atmosphere is impersonal but realize that is how things are going with large... —    (Patient since Fri Jul 17 00:00:00 MDT 2020)

I felt that the atmosphere is impersonal but realize that is how things are going with large practices. At the end of the exam, most of which is now being performed by technicians ( which, being a MD myself was a little offputting)again, everything is like an assembly line. The exam with the doctor was fine but felt rushed as the office staff was waiting at the door to the office ready to escort me out. I would have rather been escorted to the hallway and met by staff than someone waiting in the doorway.


StarStarStarStarStar the associate or trainee was very good, but I just like theprofessional doctor with years of... —    (Patient since Mon Apr 25 00:00:00 MDT 2022)

the associate or trainee was very good, but I just like the professional doctor with years of experience to exam me. no complaints tho just preference


StarStarStarStarStar The appointment on the 15th got fould up somehow and changed until the 16th when everything just... —    (Patient since Mon Dec 28 00:00:00 MST 2015)

The appointment on the 15th got fould up somehow and changed until the 16th when everything just fine and I like Dr. Ho very much.


StarStarStarStarStar I think Dr Roth is wonderful. I will definitely be back. —    (Patient since Fri Aug 10 00:00:00 MDT 2018)

I think Dr Roth is wonderful. I will definitely be back.


StarStarStarStarStar the only thing I can think of is keeping closer to the appt time — 

the only thing I can think of is keeping closer to the appt time


StarStarStarStarStar Excellnt care from DR Ketover and the assistant who help[ed .The surroundings are very comfortable. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellnt care from DR Ketover and the assistant who help[ed .The surroundings are very comfortable.


StarStarStarNo StarNo Star Since my appt. didn't include seeing a doctor, I felt the wait of 30 minutes was excessive. Appt — 

Since my appt. didn't include seeing a doctor, I felt the wait of 30 minutes was excessive. Appt. for signatures etc. should be met within a few minutes of the expected appt. My signature and payment was completed within 10 minutes or so.


StarStarStarStarStar Both the doctor and Angel Ponce were great and very professional —    (Patient since Tue Oct 14 00:00:00 MDT 2014)

Both the doctor and Angel Ponce were great and very professional


StarStarStarStarStar NO NEGATIVE COMMENTS. OFFICE STAFF IS EFFICIENT —    (Patient since Tue May 23 00:00:00 MDT 2023)

NO NEGATIVE COMMENTS. OFFICE STAFF IS EFFICIENT. DOCTOR SEEMED KNOWLEDGABLE, CAREFUL AND WILLING TO ANSWER QUESTIONS. EXCELLENT EXPERIENCE.


StarStarStarStarStar I was extremely impressed to be helped as soon as I arrived and that the doctor was ready to see... — 

I was extremely impressed to be helped as soon as I arrived and that the doctor was ready to see me immediately. Such a rare event given today's medical care. Dr. Emberland was very thorough and answered all concerns.


StarStarStarStarStar Dr. Schmidt picked up on my double vision comment and sent me to my regular doctor for an MRI —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Schmidt picked up on my double vision comment and sent me to my regular doctor for an MRI. He also called him and sent him the info. Resulted in diagnosing a brain tumor. Dr. Schmidt is a shining star!! Thank you.


StarStarStarStarStar The lady at the front desk was very officious and did not want to be bothered by my question about... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The lady at the front desk was very officious and did not want to be bothered by my question about the paperwork. She delayed giving me my paperwork for so long that I could not fill it out and lost my place in line. She seemed to feel she was in charge and I needed to be put in my place. Everyone else was wonderful.


StarStarStarStarStar My appointment was in the afternoon this time and it was great, quick, and thorough —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

My appointment was in the afternoon this time and it was great, quick, and thorough. Appointments in the morning seem to take longer to be seen. Everyone is very friendly.


StarStarStarStarStar Have nothing to add to your excellent service. —    (Patient since Wed Feb 15 00:00:00 MST 2023)

Have nothing to add to your excellent service.


StarStarStarStarStar Dr. Adler was Awesome, made my visit seem importment to h ok m —    (Patient since Mon Jan 16 00:00:00 MST 2017)

Dr. Adler was Awesome, made my visit seem importment to him.


StarStarStarStarStar I had extreme I pain from very, very dry cornea. I've visited your clinic three times in five days — 

I had extreme I pain from very, very dry cornea. I've visited your clinic three times in five days. I was seen quickly because of the pain. I appreciated that very much


StarStarStarStarStar waiting an hour and twenty minutes for a 7 minute exam is RIDICULOUS —    (Patient since Mon Nov 13 00:00:00 MST 2017)

waiting an hour and twenty minutes for a 7 minute exam is RIDICULOUS


StarStarStarStarStar I'm always happy with the treatment I receive. As I told Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

I'm always happy with the treatment I receive. As I told Dr. Ketover, the nurse I had, Vanessa, was an absolute delight and very professional.


StarStarStarStarStar After care for surgery patients is lacking in written instructionsAttempts to reach the doctor... — 

After care for surgery patients is lacking in written instructions Attempts to reach the doctor were mishandled


StarStarStarStarStar Dr Roth seemed hurried and didn't want to answer my questions —    (Patient since Mon Dec 05 00:00:00 MST 2016)

Dr Roth seemed hurried and didn't want to answer my questions. Said I needed help putting in contacts and made another appt Said we may change my reading eye (I don't know if that means surgery??) He was dismissive of my questions.


StarStarStarStarStar Many times the doctor's behavior is rather perfunctory —    (Patient since Wed May 08 00:00:00 MDT 2019)

Many times the doctor's behavior is rather perfunctory. My primary doctor is retiring but I receiving no notification until I received a call to change my appointment because the doctor was "cutting back" (although she's not retiring until next year). This will be my 6th doctor since starting with the ophthalmologists about 7 years ago. The doctors don't act like you're "their patient"--just someone assigned to them by the luck of the draw. But that is a standard Palm Spring's physician attitude so its' nothing new.


StarStarStarStarStar Claudia who did the field vision test and optical nerve exam —    (Patient since Mon Oct 24 00:00:00 MDT 2016)

Claudia who did the field vision test and optical nerve exam. was EXCELLENT, very patient an well spoken, she should be commended!


StarStarStarStarStar Please help patients with small children more pleasant instead of stare —    (Patient since Mon Feb 06 00:00:00 MST 2023)

The front desk staff and Angel were a bit rude. I had my 3 yr old granddaughter and they made my visit a bit uncconfortable. Dr. Bellum and Kimberly were awesome. Dr. Bellum made the eye exam so comfortable, he's the best since I've been going there.


StarStarStarStarStar Went to Palm Springs office once - much prefer the Rancho Mirage office. Much nicer and larger. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Went to Palm Springs office once - much prefer the Rancho Mirage office. Much nicer and larger.


StarStarStarStarStar The doctor and the tech were very friendly...allayed my fears .. —    (Patient since Mon Apr 08 00:00:00 MDT 2024)

The doctor and the tech were very friendly...allayed my fears ...and treated me with professional, kind care.


StarStarStarStarStar Dr. Eldad Adler —    (Patient since Fri Oct 14 00:00:00 MDT 2022)

Dr. who examined me was Eldad Adler who was excellent and who I plan to see in the future for eye care.


StarStarStarStarStar First class, I can,t think of anything.  —    (Patient since Tue Jun 27 00:00:00 MDT 2017)

First class, I can,t think of anything.


StarStarStarStarStar This was my first visit with doctor Roth His Doctor/patient skills are excellent and he is... —    (Patient since Sat Jan 01 00:00:00 MST 1)

This was my first visit with doctor Roth His Doctor /patient skills are excellent and he is extremely competent. I look forward to dealing with Doctor Roth in the future.


StarStarStarStarStar Pleased with cataract surgeries —    (Patient since Tue Aug 01 00:00:00 MDT 2023)

Pleased with cataract surgeries. Extremely disappointed with the high fees for eyeglass options !!!!!!!


StarStarStarStarStar Everything, from start to finish was professional and excellent. —    (Patient since Tue Jan 31 00:00:00 MST 2023)

Everything, from start to finish was professional and excellent.


StarStarStarStarStar You have a great personable staff. Very customer awareness. —    (Patient since Tue Jun 29 00:00:00 MDT 2021)

You have a great personable staff. Very customer awareness.


StarStarStarStarStar The Emberland is the best dr .. He is patient and kind and explains everything very clearly —    (Patient since Fri Sep 20 00:00:00 MDT 2019)

The Emberland is the best dr .. He is patient and kind and explains everything very clearly. would reccommend him to everyone! All the offices are nice but Rancho Mirage is my favorite, close to home and so organized!


StarStarStarStarStar first time every that I could see perfectly with my new glasses. Great experience —    (Patient since Fri Apr 28 00:00:00 MDT 2023)

first time every that I could see perfectly with my new glasses. Great experience


StarStarStarStarStar Dr. Bullum treated me like a human being instead of yet another senior with the same complaints —    (Patient since Fri Apr 12 00:00:00 MDT 2024)

Dr. Bullum treated me like a human being instead of yet another senior with the same complaints. Went I left I understood why I was having so much trouble with my eye sight.


StarStarStarStarStar eye examinations are generally only necessary every two years —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

eye examinations are generally only necessary every two years. I had an exam last year, yet the technician started to do it again this year without advising me what she was doing and when I asked her about it, her comment, you'll only save a few dollars. Less than professional, don't you think. Dr. Adler was very professional and that is the reason I will return.


StarStarStarStarStar I am not sure if it was just the day I went in however it was apparent they overbooked —    (Patient since Wed Apr 19 00:00:00 MDT 2023)

I am not sure if it was just the day I went in however it was apparent they overbooked. The lobby was full and people were complaining about the wait and saying did they all go to lunch, however it was still morning.


StarStarStarStarStar The assistants seem confident and I Always get a quality examination and time with Dr. Schmidt.. —    (Patient since Fri Jul 20 00:00:00 MDT 2018)

The assistants seem confident and I Always get a quality examination and time with Dr. Schmidt......I appreciate the great care!


StarStarStarStarStar Maybe have a few more better magazines to look at. that wouls be my only sugesstion — 

Maybe have a few more better magazines to look at. that would be my only suggestion


StarStarStarStarStar I like your new place in Ranco Mirage — 

Don't get me wrong --- I still like the La Quinta office. It is only a mile or so from home.


StarStarStarStarStar Your new facilities in RM are very nice — 

Your new facilities in RM are very nice.


StarStarStarNo StarNo Star PATIENT SHOULD ALWAYS BE MADE AWARE THAT IT MIGHT BE A GOOD IDEA TO HAVE A DRIVER IF ANYTHING... —    (Patient since Fri Feb 06 00:00:00 MST 2015)

PATIENT SHOULD ALWAYS BE MADE AWARE THAT IT MIGHT BE A GOOD IDEA TO HAVE A DRIVER IF ANYTHING BEING DONE COULD COULD RESULT IN BLURRED VISION. I ALMOST ENDED UP IN AN AUTO ACCIDENT BECAUSE I COULDN'T SEE WITH ONE EYE COMPLETED BLURRED AND THE OTHER EYE NOT FUNCTIONING PROPERLY. I ASKED WHEN MAKING THE APPOINTMENT AND WAS TOLD IT IS NOT REALLY NECESSAY BECAUSE I WOULD PROBABLY BE OK. I AM SURE EVERYONE IS DIFFERENT, BUT A WARNING SHOULD BE MADE.


StarStarStarStarStar Dr Ho is always very professional. —    (Patient since Thu Aug 25 00:00:00 MDT 2022)

Dr Ho is always very professional.


StarStarStarStarStar Very professional environment and I am having cataract surgery in two days. —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

Very professional environment and I am having cataract surgery in two days.


StarStarStarStarStar I have difficulty ambulating and having to change rooms 3 times was dificult. — 

I have difficulty ambulating and having to change rooms 3 times was dificult.


StarStarStarStarStar I was there for nearly 2 hours most of that waiting to see the doctor. —    (Patient since Wed Jul 26 00:00:00 MDT 2017)

I was there for nearly 2 hours most of that waiting to see the doctor.. I'm sorry that my doctor is leaving, i love her and she has been a wonderful doctor for me .But i see no reason that many people came after me and went n before me. I believe the reason is because the people at the desk are lax. Sally Skeoch


StarStarStarStarStar Every girl that ever has done by exam, etc —    (Patient since Fri Apr 06 00:00:00 MDT 2018)

Every girl that ever has done by exam, etc. prior to seeing the doctor has alwyas been stellar! Very impressed with Milauskas overall.


StarStarStarStarNo Star What? —    (Patient since Tue Oct 14 00:00:00 MDT 2014)

What do you mean review. This survey is the review.


StarStarStarStarStar Dr. Ketover is — 

Dr. Ketover is an excellent doctor. I hope he never quits practicing medicine.


StarStarStarStarStar My wife and I really like Dr Ketover---he is good —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

My wife and I really like Dr Ketover---he is good


StarStarStarStarStar It would have been nice to have known how expensive the eye drops were and other options/coupons... —    (Patient since Tue Oct 07 00:00:00 MDT 2014)

It would have been nice to have known how expensive the eye drops were and other options/coupons that are available when the insurance doesn't cover them.


StarStarStarStarStar I love Dr. Ho's professionalism & concern for my eyesight.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I love Dr. Ho's professionalism & concern for my eyesight.


StarNo StarNo StarNo StarNo Star Not organized — 

If I'm referred to you by my Dr., you should know who my Dr. is, but no one knew who referred me. So how did I manage to get an appt. there with no one knowing how, I came to have an appt?


StarStarStarStarStar ******** —    (Patient since Sat Jan 01 00:00:00 MST 1)

My visit was very informative and went well


StarStarStarStarStar The reason I was given the paper to get new glasses, when my eyes are fine with my #1 —    (Patient since Thu Sep 18 00:00:00 MDT 2014)

The reason I was given the paper to get new glasses, when my eyes are fine with my #1.oo store glasses.


StarStarStarStarStar See the above comments in Optical —    (Patient since Fri Oct 12 00:00:00 MDT 2018)

See the above comments in Optical


StarStarStarStarStar Optical department has a very small selection of frames to choose from compared to others. — 

Optical department has a very small selection of frames to choose from compared to others.


StarStarStarStarStar The Palm Springs office is 100 times better than your rancho mirage and palm desert offices —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

The Palm Springs office is 100 times better than your rancho mirage and palm desert offices. The other offices are not very friendly, knowledgeable or helpful. The palm springs office personnel are all personable, knowledgeable, efficient, friendly, and offer SUPERB customer services - always a smile. Dr. Schmidt is the best opthomalogist - he talks with you and explains everything - he's pleasant & I trust him. He caught my torn retina and got me in to Dr. Lin on same day and I had my laser surgery that very day. Can't ask for better service than that. I trusted Dr. Milauskas to do my Lasik several years back & it turned out fabulous - I will trust Dr. Schmidt to do my cataract surgery when the time comes.


StarStarStarStarStar First time going in there and loved it!  — 

First time going in there and loved it! Everyone took the time to make my experience great. I was explained what my insurance would cover and not cover and had a wide selection of glasses to choose from. My doctor was very informative!


StarStarStarStarStar Eye Exam LE —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

The doctor who assisted me was extremely helpful. I explained my vision issues and he stated he would continue to seek a solution for my problem even if it took more then one visit.


StarStarStarStarNo Star First time visit a pleasure. —    (Patient since Mon Sep 15 00:00:00 MDT 2014)

Staff was friendly and accommodating. Dr Emberland was top notch and thorough in the exam. All was well until I hit the optical department. After receiving a quote I collected my prescription went to Costco and paid half the price.


StarStarStarStarStar Dr. Emberland greeting me with "nice to see you again —    (Patient since Mon Sep 18 00:00:00 MDT 2023)

Dr. Emberland greeting me with "nice to see you again." Plus he made my visit very enjoyable by his appearance and pleasant personality.


StarStarStarStarStar Wait time is too long and seems a bit unorganized. —    (Patient since Fri Oct 14 00:00:00 MDT 2022)

Wait time is too long and seems a bit unorganized.


StarStarStarStarStar Have always received great service and everyone is so pleasant in the office. —    (Patient since Thu Jul 13 00:00:00 MDT 2023)

Have always received great service and everyone is so pleasant in the office.


StarStarStarStarStar As mentioned above my visit last over two hours. Way too long for any doctor appointment —    (Patient since Fri Sep 12 00:00:00 MDT 2014)

As mentioned above my visit last over two hours. Way too long for any doctor appointment. Other people in the waiting rooms were just as annoyed as I was.


StarStarStarStarStar Hope you continue to provide services to Kaiser members as we are on a fixed income now we are... — 

Hope you continue to provide services to Kaiser members as we are on a fixed income now we are retired and would need to stay in the system.


StarStarStarStarStar Hope you stay with providing service to Kaiser members so we can continue our care through you. —    (Patient since Thu Apr 07 00:00:00 MDT 2016)

Hope you stay with providing service to Kaiser members so we can continue our care through you.


StarStarStarStarStar I really like your service and the people you have working for you. It was all good. :) — 

I really like your service and the people you have working for you. It was all good. :)


StarStarStarStarStar Great reputation —    (Patient since Mon Aug 15 00:00:00 MDT 2022)

The service was great. The institute has a great reputation.


StarStarStarStarNo Star Learning Experience —    (Patient since Tue Aug 18 00:00:00 MDT 2020)

I was explained more about my aging eyes and how to get better corrections....


StarStarStarStarStar I had hurt my eye and they took me right away and that really relieved my anxiety about my eye. —    (Patient since Tue Jul 28 00:00:00 MDT 2020)

I had hurt my eye and they took me right away and that really relieved my anxiety about my eye.


StarStarStarStarStar Pleasant atmosphere, nice staff... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Pleasant atmosphere, nice staff...


StarStarStarStarStar Excellent Service —    (Patient since Tue Aug 20 00:00:00 MDT 2019)

Being new in the area, I was very happy to find a clinic with very professional and efficient service and a friendly staff.


StarStarStarNo StarNo Star The length of time it takes to see the doctor. —    (Patient since Wed Aug 23 00:00:00 MDT 2023)

The length of time it takes to see the doctor.


StarStarStarStarStar I am amazed how organized the staff is..Everyone seemed to know exactly what their job was —    (Patient since Thu Feb 08 00:00:00 MST 2024)

I am amazed how organized the staff is..Everyone seemed to know exactly what their job was


StarNo StarNo StarNo StarNo Star All the receptionist never crack a smile and unfriendly.They act like they hate their job —    (Patient since Wed May 16 00:00:00 MDT 2018)

All the receptionist never crack a smile and unfriendly.They act like they hate their job. I manage out- patient clinic and I will not let my staff treat our customers that way. I don't remember my Dr's name but Iwas not impressed with him either but I really liked my Dr. from last year but she is no longer there.My appointment was 9/8/14 at 1pm.


StarStarStarStarStar Continue your high quality care and service —    (Patient since Wed Jul 21 00:00:00 MDT 2021)

Continue your high quality care and service


StarStarStarStarStar It was a pleasant, no hassle visit. —    (Patient since Sat Jan 01 00:00:00 MST 1)

It was a pleasant, no hassle visit.


StarStarStarStarStar I was extremely pleased with Dr. Marshak. —    (Patient since Tue Oct 28 00:00:00 MDT 2014)

I was extremely pleased with Dr. Marshak.


StarStarStarStarStar The office is confortable and I like the aquarium. DR —    (Patient since Tue Apr 18 00:00:00 MDT 2023)

The office is confortable and I like the aquarium. DR. Eberland is very complete with my exams and friendly and I do not feel rushed when I see him.


StarStarStarStarStar Dr. Yoh is my reason for returning. I find him very thorough.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Yoh is my reason for returning. I find him very thorough.


StarStarStarStarStar Dr Ho —    (Patient since Mon Jan 05 00:00:00 MST 2015)

Dr. Ho is very approachable and goes to great lengths to make sure that the patient understands their test results and diagnosis. We have never had a doctor at Milauskas that we were more pleased with than Dr. Ho.


StarStarStarStarStar Just keep doing things the way you have been doing them. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Just keep doing things the way you have been doing them.


StarStarStarStarStar It was very good experience. Dr. Marshak is an excellent doctor. I will come back again. —    (Patient since Tue Sep 02 00:00:00 MDT 2014)

It was very good experience. Dr. Marshak is an excellent doctor. I will come back again.


StarStarStarStarStar I was taken in to a room to have a picture made of my optic nerves —    (Patient since Wed Oct 22 00:00:00 MDT 2014)

I was taken in to a room to have a picture made of my optic nerves. The tech was unable to take the pix but subjected me to a very long time with the flashing light in my eyes until I told her I was getting nauseous. I did not appreciate being subjected to this after all the other tests.


StarStarStarStarStar Everything was excellent as usual except waiting an hour did not sit well with me. —    (Patient since Tue Apr 10 00:00:00 MDT 2018)

Everything was excellent as usual except waiting an hour did not sit well with me.


StarStarStarStarStar I deeply appreciate your great customer service, staff, and doctor, you guys are awesome, thank... —    (Patient since Fri Sep 12 00:00:00 MDT 2014)

I deeply appreciate your great customer service, staff, and doctor, you guys are awesome, thank you.


StarStarStarStarStar missing dr marshak question three. always waiting,,,prhaps scheduling too tight —    (Patient since Mon Nov 13 00:00:00 MST 2017)

missing dr marshak question three. always waiting,,,prhaps scheduling too tight


StarNo StarNo StarNo StarNo Star wait time was past 30minutes —    (Patient since Fri Dec 02 00:00:00 MST 2022)

wait time was past 30minutes. glasses were incorrectly cut and I now have to go to Palm Springs to meet up with them and give them my frames to correct problem. NOT HAPPY


StarStarStarStarStar Was told a specific amount for test via phone prior to appt. it was not honored —    (Patient since Tue Sep 02 00:00:00 MDT 2014)

Was told a specific amount for test via phone prior to appt. and it was not honored after a very simple eye test to read chart and fill out paper. Asked for 105.00 vs. 40.00 from phone conversations. Way overboard. Got home and called other places for same professional time. Not nice.


StarStarStarStarStar Your staff was efficient, friendly, and answered my questions to my satisfaction. —    (Patient since Wed May 18 00:00:00 MDT 2022)

Your staff was efficient, friendly, and answered my questions to my satisfaction.


StarStarStarStarStar No communication back —    (Patient since Thu Aug 28 00:00:00 MDT 2014)

I was told a someone would call to arrange a retina specialist but I had to make two phone calls to find out what was done.


StarStarStarStarStar Update your list of physicians. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Update your list of physicians.


StarStarStarStarStar DOCTORS WASHED THEIR HANDS BEFORE MY EXAM —    (Patient since Fri Oct 21 00:00:00 MDT 2022)

DOCTORS WASHED THEIR HANDS BEFORE MY EXAM


StarStarStarStarStar Every member of the team was professionally, friendly and efficient —    (Patient since Tue Jan 21 00:00:00 MST 2020)

Every member of the team was professionally, friendly and efficient. I couldn't have asked for more. Great job!


StarStarStarStarStar Your office staff were excellent, and Dr. Bullum was superb in his exam and manner. —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

Your office staff were excellent, and Dr. Bullum was superb in his exam and manner.


StarStarStarStarStar Have been going to that office since you opened —    (Patient since Wed Jul 26 00:00:00 MDT 2017)

Have been going to that office since you opened. It seems you are constantly doing thing to improve your service.


StarStarStarStarStar Everyone from the front desk, to Sequoia, to the doctor was very polite and professional —    (Patient since Wed Aug 27 00:00:00 MDT 2014)

Everyone from the front desk, to Sequoia, to the doctor was very polite and professional. I felt I was in good hands and would recommend MEI to everyone.


StarStarStarStarNo Star too much paperwork to sign.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

too much paperwork to sign.


StarStarStarStarStar Dr Hartzler is a wonderful Dr. Very thorough —    (Patient since Tue Dec 08 00:00:00 MST 2015)

Dr Hartzler is a wonderful Dr. and Very thorough. I asked for the 1st early morning appointment which was 8 10 AM. There were 4 people ahead of me?????????? This happens at all your offices. I think you should look into your scheduling. I always ask for the 1st early morning appointment or the 1st appointment after lunch. Thanks for your consideration Larry Goodman I have been a patient for years with Dr. Hartzler


StarStarStarStarStar get smaller 49" size frames! That would make me : ) —    (Patient since Wed Dec 10 00:00:00 MST 2014)

get smaller 49" size frames! That would make me : )


StarStarStarStarStar Excellent Experience —    (Patient since Tue Aug 26 00:00:00 MDT 2014)

It was an efficient and friendly experience having my eyes examined by Dr. Ketovar. I almost wish I had bad eyes so that I could see him again!


StarStarStarStarStar My appointment was for 8:00 am but Dr. Bullum did not arrive to the office until around 8:10 am —    (Patient since Sat Jan 01 00:00:00 MST 1)

My appointment was for 8:00 am but Dr. Bullum did not arrive to the office until around 8:10 am. If I am expected to be on time, so should he.


StarStarStarStarStar Clearer communication with patient by Dr — 

Clearer communication with patient by Dr. This was my 3rd visit with questions, Finally had to change doctors to get clarity.


StarStarStarStarStar dr ketover is great my wife and I could not be better taken care of god bless —    (Patient since Tue Jun 06 00:00:00 MDT 2017)

dr ketover is great my wife and I could not be better taken care of god bless


StarStarStarStarStar great visit — 

the staff was very timely and accommodating was in an out within an hour had a very good experience


StarStarStarStarStar The best staff. Friendly and professional —    (Patient since Wed Aug 13 00:00:00 MDT 2014)

The best staff. Friendly and professional. I greatly appreciated that the staff member introduced herself. I'm astonished at the number of times I've gone to a doctor!s or dentist's office and the person treating doesn't introduce his/herself. Great customer service.


StarStarStarStarStar Worth the Wait — 

I understand they were behind that day because there was only one doctor but I got there 20 minutes early and had to wait almost 30 minutes after my scheduled appointment time to be seen. Although once I was in the office the doctor did a good job of not making me feel rushed he took his time to make sure I felt comfortable and got everything I needed.


StarStarStarStarStar Very satisfied with the institute and Dr —    (Patient since Mon Oct 10 00:00:00 MDT 2016)

Very satisfied with the institute and Dr. Ho is excellent at her profession and has helped me tremendously. The new office on Dinah Shore is beautiful and comfortable.


StarStarStarStarNo Star I do not like a television on so loud that everyone has to listen. I prefer to read. —    (Patient since Thu Dec 15 00:00:00 MST 2022)

I do not like a television on so loud that everyone has to listen. I prefer to read.


StarStarStarStarNo Star I felt a little rushed in the exam — 

I felt a little rushed in the exam


StarStarStarStarStar Financial options could be. discussed more thoroughly. —    (Patient since Tue Jan 20 00:00:00 MST 2015)

Financial options could be. discussed more thoroughly. How does Medicare fit in?


StarStarStarStarStar Dr —    (Patient since Tue Aug 12 00:00:00 MDT 2014)

Dr. Roth was great! He explained everything very clearly and had a great sense of humor! Will definitly be back to see him and refer anyone looking for a new doctor!!


StarStarStarStarStar Barbara in the office took care of an issue we had —    (Patient since Mon Mar 13 00:00:00 MDT 2023)

Barbara in the office took care of an issue we had. When I called to make the appointments for our annual exams with Dr. Ketover, I was told he no longer did the eye exams and only did surgeries and we were being booked with Dr. Schmidt. During the tech's exam, I mentioned this and what I had been told was wrong. I spoke to Barbara, because I was very upset about it. She immediately spoke to Dr. Ketover and he saw us for our exams.


StarStarStarStarStar on;y good things to say —    (Patient since Fri Jul 15 00:00:00 MDT 2022)

everyone was very nice and called to see if I had any questions


StarStarStarStarStar I DID NOT FIND ANY THAT NEEDS IMPROVING —    (Patient since Sat Jan 01 00:00:00 MST 1)

I DID NOT FIND ANY THAT NEEDS IMPROVING


StarStarStarStarStar Amber did a great and very professional administering the vision field tests and organizing the... —    (Patient since Tue Sep 13 00:00:00 MDT 2022)

Amber did a great and very professional administering the vision field tests and organizing the data. I feel so confident in the care of Dr. Ketover.


StarStarStarStarStar The office was very busy and I think everything washandled very well for the number of people... —    (Patient since Thu Apr 06 00:00:00 MDT 2017)

The office was very busy and I think everything was handled very well for the number of people they ran through there. Ken Davis


StarStarStarStarStar New person at front desk did not send in for specialist approval from my insurance —    (Patient since Tue Oct 28 00:00:00 MDT 2014)

New person at front desk did not send in for specialist approval from my insurance. I just happened to inquire and there was no record of the request that the Dr. had made to the front desk.


StarStarStarStarStar I was very satisfied with the service. Dr. Roth was pleasant, personable and thorough.  —    (Patient since Mon Apr 05 00:00:00 MDT 2021)

I was very satisfied with the service. Dr. Roth was pleasant, personable and thorough.


StarStarStarStarStar Lady in optical dept had zero curb appeal to even consider shopping...dr Roth is great! — 

Lady in optical dept had zero curb appeal to even consider shopping...dr Roth is great!


StarStarStarStarStar Dr. Roth was excellent and his assistant was also terrific —    (Patient since Fri Jun 10 00:00:00 MDT 2022)

Dr. Roth was excellent and his assistant was also terrific. I thought it was one of the most professional operations that I have been to. I have written 2 books on customer service and I thought the Institute was excellent.


StarStarStarStarStar There is nothing to improve. Service was excellent —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

There is nothing to improve. Service was excellent


StarStarStarStarStar Nothing could be improved. The surgery and treatment were top of the line. — 

Nothing could be improved. The surgery and treatment were the best.


StarStarStarStarStar It appears that the front desk staff has a much better attitude than in the past. Thankfully. —    (Patient since Tue Sep 20 00:00:00 MDT 2022)

It appears that the front desk staff has a much better attitude than in the past. Thankfully.


StarStarStarStarStar I had cataract surgery done April 9 & 23. I now have PCO and am very frustrated with it — 

I had cataract surgery done April 9 & 23. I now have PCO and am very frustrated with it. The right eye is scheduled for YAG on August 8. Dr. Ho said that the left eye may not be ready for 3 to 6 months.I wish I had been informed of this possibility before the cataract surgery, the last 4 months have been " exstreamly frustrating and depressing. Vern Ingram


StarStarStarStarStar I like the new facility on Dinah Shore —    (Patient since Thu Dec 03 00:00:00 MST 2015)

I like the new facility on Dinah Shore


StarStarStarStarStar eye exam —    (Patient since Mon Aug 01 00:00:00 MDT 2022)

I have been going to Milauskas for many years and they do an excellent job all the way around


StarNo StarNo StarNo StarNo Star One appointment they forgot to put chart in next patient bin —    (Patient since Fri May 31 00:00:00 MDT 2019)

One appointment they forgot to put chart in next patient bin. I had to find out why we were waiting for a long time with people going in that came in after us. Had another appointment at RM that they didn't have a record of. We had the appointment card that I gave them. Had to come back later.


StarStarStarStarStar Dr, Ketover took his time to explain my problem and the staff quickly gave a me an appointment for... —    (Patient since Fri May 06 00:00:00 MDT 2022)

Dr, Ketover took his time to explain my problem and the staff quickly gave a me an appointment for the day after I called.


StarStarStarStarStar Eye believe  —    (Patient since Tue Mar 28 00:00:00 MDT 2017)

I believe in Doctor Ketover .... He's the greatest!


StarStarStarStarStar Dr, Emberland was Great! answered questions with language I understood plus friendly and nice... —    (Patient since Fri Apr 26 00:00:00 MDT 2019)

Dr, Emberland was Great! answered questions with language I understood plus friendly and nice personality he is an asset to your office


StarStarStarStarStar I am so blessed to have a doctor, like Dr. Schmidt who actually cares about my eye condition —    (Patient since Fri Jul 20 00:00:00 MDT 2018)

I am so blessed to have a doctor, like Dr. Schmidt who actually cares about my eye condition. He is thorough and professional. I feel confident when I leave because he tests me when he feels I need it and I get the impression he is very confident in his field. Thank you for hiring quality doctors.


StarStarStarStarStar the wait was to long to see the dr. —    (Patient since Thu Jul 13 00:00:00 MDT 2017)

the wait was to long to see the dr.


StarStarStarStarStar Thank you everyone is very nice. —    (Patient since Fri Aug 04 00:00:00 MDT 2023)

Thank you everyone is very nice.


StarStarStarStarStar I am so grateful for the interest and care Dr. Schmidt seems to take in my eyes.... —    (Patient since Fri Jul 20 00:00:00 MDT 2018)

I am so grateful for the interest and care Dr. Schmidt seems to take in my eyes....


StarStarStarStarStar The visit was very pleasant.  —    (Patient since Fri May 21 00:00:00 MDT 2021)

The visit was very pleasant.


StarStarStarStarStar Everyone very professional and friendly. I have been happy with my experience. — 

Everyone very professional and friendly. I have been happy with my experience.


StarStarStarStarStar Dr Roth gives the most through exam I have everExperienced.  —    (Patient since Wed Dec 07 00:00:00 MST 2022)

Dr Roth gives the most through exam I have ever Experienced.


StarStarStarStarStar The technician was extremely pleasant and competent. Dr. Ketover is great. —    (Patient since Tue Jan 24 00:00:00 MST 2023)

The technician was extremely pleasant and competent. Dr. Ketover is great.


StarStarStarStarStar Everything was very professional.  —    (Patient since Fri Apr 15 00:00:00 MDT 2016)

Everything was very professional.


StarStarStarStarStar 5 stars for the VERY BEST! —    (Patient since Thu Jan 22 00:00:00 MST 2015)

Had LASIK surgery done. All I can say is wow! Painless, quick, and affordable. What more could I ask for. Many thanks to Brian, Dr. Milauskas, Dr. Alwes, and Dr. Roth. Excellent service!!!


StarStarNo StarNo StarNo Star I would tell people that Dr Hartzler is great but go somewhere else for optical because expensive... —    (Patient since Fri Jan 21 00:00:00 MST 2022)

I would tell people that Dr Hartzler is great but go somewhere else for optical because expensive and not happy with him.


StarStarStarStarStar When I was seen and diagnosed with Cataracts,I told them I had a possible latex sensitivity  —    (Patient since Fri Feb 05 00:00:00 MST 2016)

When I was seen and diagnosed with Cataracts,I told them I had a possible latex sensitivity . Surgery was scheduled . Then when went for pre op. Said had to cancel surgery due to latex . When I told them with the first visit should have noted this before had scheduled surgery . Was in tears as was ready to get it done ,before my back surgery .


StarStarStarStarStar Excellent...very professional — 

Excellent...very professional


StarStarStarStarStar I thought everything was great. Did not see anything that needed improvement. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I thought everything was great. Did not see anything that needed improvement.


StarStarStarNo StarNo Star If I had not gone up to the front desk and complained about not being seen yet after 30 minutes, I... —    (Patient since Sat Jan 01 00:00:00 MST 1)

If I had not gone up to the front desk and complained about not being seen yet after 30 minutes, I would not have gotten in before I had to leave for my next app't with my doctor.


StarStarStarStarStar I have been with Dr. Milauskas —    (Patient since Wed Feb 05 00:00:00 MST 2020)

I have been with Dr. Milauskas for over twenty five years but now I am moving to Riverside.


StarStarStarStarStar Reduce waiting time at Optical Dept —    (Patient since Sat Jan 01 00:00:00 MST 1)

Reduce waiting time at Optical Dept


StarStarStarStarStar very pleasant and especially liked the girl who fitted me with eyeglasses Dr and intern were... —    (Patient since Sat Jan 01 00:00:00 MST 1)

very pleasant and especially liked the girl who fitted me with eyeglasses Dr and intern were helpful too


StarStarStarStarStar Excellent — 

Part of a study and each visit was fully explained.


StarStarStarStarStar Very pleased with the treatment I am receiving and love Dr. Ho —    (Patient since Thu Aug 28 00:00:00 MDT 2014)

Very pleased with the treatment I am receiving and love Dr. Ho


StarStarStarStarStar visit was very nice, — 

visit was very nice,is there 6 stares......


StarStarStarStarStar It would be nice to see itemized bill before paying.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

It would be nice to see itemized bill before paying.


StarStarStarStarStar I felt my exam was thorough. Equipment seemed up to date —    (Patient since Fri Jul 11 00:00:00 MDT 2014)

I felt my exam was thorough. Equipment seemed up to date. Office atmosphere professional and pleasant.


StarStarStarStarStar Don't need improvement —    (Patient since Wed May 18 00:00:00 MDT 2016)

Don't need improvement


StarStarStarStarStar Eye exam & optician were excellent —    (Patient since Fri Jan 05 00:00:00 MST 2024)

Would recommend, in fact, my husband will be making his first appt shortly.


StarStarStarStarStar Very smooth operation, no improvement possible. —    (Patient since Wed Jul 09 00:00:00 MDT 2014)

Very smooth operation, no improvement possible.


StarStarStarStarStar Please tell people you no longer are on Bob Hope but have moved to Dinah Shore — 

Please tell people you no longer are on Bob Hope but have moved to Dinah Shore. I was not aware of the move (normally go to La Quinta office)so I was very frustrated when I finally found out where the new offices are.


StarStarStarStarStar can't think of anything to improve. My visits there have been very good. Thank you —    (Patient since Tue Feb 28 00:00:00 MST 2017)

can't think of anything to improve. My visits there have been very good. Thank you


StarStarStarStarStar The young lady who saw me first for the eye exam was the best I've ever worked with —    (Patient since Mon Jan 08 00:00:00 MST 2024)

The young lady who saw me first for the eye exam was the best I've ever worked with. She spoke slowly, directly to me, clearly, and was a pleasure to take directions from.


StarStarStarStarStar Really good experience —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

I am so happy to switch over to Dr. Ketover and feel very confident.


StarStarStarStarStar Long wait but unfortunately that's the routine of doctor's appointments —    (Patient since Tue Apr 11 00:00:00 MDT 2023)

Long wait but unfortunately that's the routine of doctor's appointments. Given the Nextgen form and instructions to sign up but WHY... can not see a reason to.


StarStarStarStarStar NEAR MAJIC  —    (Patient since Mon Oct 05 00:00:00 MDT 2015)

What a wonderful change in life after the surgery.


StarStarStarStarStar I have been treated better than I would have ever expected —    (Patient since Wed May 24 00:00:00 MDT 2023)

I have been treated better than I would have ever expected. I received respect and some conversation other than pure medical. I did not feel like I was being rushed thru. It always has been a very personalized visit. I love the new facility.


StarStarStarStarStar I thought Coi was wonderful and wanted to let you know. —    (Patient since Wed Jun 14 00:00:00 MDT 2023)

I thought Coi was wonderful and wanted to let you know.


StarStarStarStarNo Star See the comment above, under #10 —    (Patient since Mon Apr 11 00:00:00 MDT 2016)

See the comment above, under #10


StarStarStarStarStar From beginning to end, the entire process of getting LASIK was terrific! — 

From beginning to end, the entire process of getting LASIK was terrific!


StarStarStarStarStar Forgot to call in my RX for new eye drops! —    (Patient since Mon Nov 05 00:00:00 MST 2018)

Forgot to call in my RX for new eye drops!


StarStarStarStarStar All in all, the appointment was very good, and I am very impressed with Dr Hartzler as well as her... —    (Patient since Sat Jan 01 00:00:00 MST 1)

All in all, the appointment was very good, and I am very impressed with Dr Hartzler as well as her attendants.


StarStarStarStarNo Star The dr's tech was excellent, however, it would have been nice if she would have greeted me with... —    (Patient since Mon Apr 22 00:00:00 MDT 2019)

The dr's tech was excellent, however, it would have been nice if she would have greeted me with "Hello, my name is _______, and I am Dr. Hartzler's asst. and I am going to do the following today.


StarStarStarStarStar Quick, effecient, good explanation of my eye health from Anthony Bullum —    (Patient since Mon Mar 29 00:00:00 MDT 2021)

Quick, effecient, good explanation of my eye health from Anthony Bullum


StarStarStarStarNo Star Survey — 

Other than the initial wait, it was ecxellent.


StarStarStarStarStar We have referred several friends. The PA staff are very competent and informative. —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

We have referred several friends. The PA staff are very competent and informative.


StarStarStarStarStar Keep up the goog work Thank You Dan Della Vecchia —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Keep up the goog work Thank You Dan Della Vecchia


StarStarStarStarNo Star Have the front office keep patients apprised of delays etc —    (Patient since Wed Feb 15 00:00:00 MST 2023)

Have the front office keep patients apprised of delays etc. I arrive on time and would expect no more than a ten minute delay.


StarStarStarStarStar Whenever I go to your office, it's a very pleasant experience. Dr. Ho is great! —    (Patient since Wed Aug 24 00:00:00 MDT 2022)

Whenever I go to your office, it's a very pleasant experience. Dr. Ho is great!


StarStarStarStarStar Appt. at RM office, was told by desk person that I had been changed to PD office —    (Patient since Tue Jul 01 00:00:00 MDT 2014)

Appt. at RM office, was told by desk person that I had been changed to PD office. She never looked or said that my lens were in the RM office. Went to PD office only to find that my lens were in the RM office. Had to wait 5 days for a re-schedule due to their error. Was left a message on wrong phone that appt. had been changed and dealt with "attitude" from RM staff. Too bad, as Milaukas has a fairly good reputation in the area.


StarStarStarStarStar Improvement? No comment —    (Patient since Mon Oct 03 00:00:00 MDT 2016)

Improvement? No comment. I was impressed with the pre-examination and then by the room visit conducted by Dr. Ketover. His "chair-side" manner is exquisite. He answers all questions, and offers information readily.


StarStarStarStarStar Excellent —    (Patient since Fri Feb 03 00:00:00 MST 2023)

The visit was excellent. Only improvment would be no wait.


StarStarStarStarStar Overall excellent service — 

Overall excellent service


StarStarStarStarNo Star don't know what this means —    (Patient since Sat Jan 01 00:00:00 MST 1)

not on time even tho it's summer


StarStarStarNo StarNo Star The prices for glasses are very high! —    (Patient since Mon May 01 00:00:00 MDT 2017)

The prices for glasses are very high!


StarStarStarStarStar Excellent timely care! — 

Got me in same day for a scary eye change. Excellent care and made a same day ppointment while I waited to see a retinal specialist.


StarStarStarStarStar Title —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

I have been very pleased with my visit


StarStarStarStarStar Good physician and staff, just long wait times. —    (Patient since Mon Jun 23 00:00:00 MDT 2014)

Although I was seen by an assistant on time, I was surprised that Dr. Schmidt didn't do most of the exam. I also waited more than one hour once my eyes were dilated. I was there for more than two hours and my actual time with Dr. Schmidt was about 3 minutes.


StarStarStarStarStar well cared for —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professional office. All my needs were met - from front office - to exam - to glasses.


StarStarStarStarStar Dr. Ho was escellent... best doctor there I have ever seen. She found things other doctors missed. —    (Patient since Thu Aug 30 00:00:00 MDT 2018)

Dr. Ho was escellent... best doctor there I have ever seen. She found things other doctors missed.


StarStarStarStarStar Pre-Op appt. —    (Patient since Fri Apr 06 00:00:00 MDT 2018)

Ruth Ann is so professional as well as being delightful. A true asset to you organization.


StarStarStarStarStar New to Desert —    (Patient since Thu Feb 25 00:00:00 MST 2016)

No disappointments here.


StarStarStarStarStar It was our first visit to Palm Desert office & we were pleased with the office & medical care —    (Patient since Sat Jan 01 00:00:00 MST 1)

It was our first visit to Palm Desert office & we were pleased with the office & medical care. The technician had a problem testing my left eye with the machine.She said the leses were not working.


StarStarStarStarStar My cataract surgery went smoothly, and am looking forward to having the next eye done. —    (Patient since Tue Mar 16 00:00:00 MDT 2021)

My cataract surgery went smoothly, and am looking forward to having the next eye done.


StarStarStarStarNo Star Was able to get in to see an opthamologist very quickly because of eye condition; appreciated call... — 

Was able to get in to see an ophthalmologist very quickly because of eye condition; appreciated call from Ruth Ann, medical assistant and speedy appointment by call center.


StarStarStarStarStar I cannot think of anything to complain about,except the glasses. —    (Patient since Tue Aug 14 00:00:00 MDT 2018)

I cannot think of anything to complain about,except the glasses.


StarStarStarStarStar five stars —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Hartzler is a very caring physician.


StarStarStarStarStar I consider DR. HO excellent and she is also courteous. —    (Patient since Wed Mar 15 00:00:00 MDT 2017)

I consider Dr. HO excellent. However, the office canceled my original appointment and did not inform me of the cancellation although they claim they did...... I had no notice of the cancellation by either email or voicemail....... This is VERY BAD.


StarStarStarStarStar Dr. & Stuff —    (Patient since Wed Dec 10 00:00:00 MST 2014)

I like Dr. and all stuff.


StarStarStarStarStar survey —    (Patient since Wed Sep 07 00:00:00 MDT 2022)

Every thing about my visit were excellant


StarStarStarStarStar After lastfittings, I have had to return for re-adjustments —    (Patient since Tue Sep 27 00:00:00 MDT 2022)

After lastfittings, I have had to return for re-adjustments. Two years ago or a little less than that, my prescriptions were wrongly prescribed. The lens for my sunglasses were regular lens (not tinted glasses) and the lens for regular glasses were put in the wrong frames. I kept those, but was not overly happy. The sunglasses were corrected with the correct tinted lens.


StarStarStarStarStar No suggestions for improvements. — 

No suggestions for improvements.


StarStarStarStarStar Only 3 "adult" magazines the others were for KIDS and 2 of them had dates in March even though... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Only 3 "adult" magazines the others were for KIDS and 2 of them had dates in March even though we're in June. By having to wait more than 15 minutes I was late to my noon appointment which made me look bad with my client


StarStarStarStarStar My eyes were dilated more than I had experienced in the past - I drove home barely able to see and... — 

My eyes were dilated more than I had experienced in the past - I drove home barely able to see and cancelled my days schedule due to the 8 hour dilation effects and a tremendous headache. I wish I had been warned.


StarStarStarStarStar I don't remember the dr name. I know that he relocated from Seattle.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I don't remember the dr name. I know that he relocated from Seattle.


StarStarStarStarStar susie —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

Dr. Ketover is a special person and of course an excellent diagnostition.


StarStarStarStarStar Peripheral vision scan. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Thank you, outstanding service.


StarStarStarStarStar Outstanding Eye Care —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

For years, I've used Milauskas Institute for my eye examinations and care. My wife and I have no reason to not visit Milauskas as long as it is available to us. Improvement areas recommended? Continue your present operational paths.


StarStarStarNo StarNo Star I have requested a new surgeon.  —    (Patient since Fri May 20 00:00:00 MDT 2022)

I have requested a new surgeon.


StarStarStarStarStar Dr. Roth is great, but I was unimpressed by the office staff on my departure —    (Patient since Fri Jun 28 00:00:00 MDT 2019)

Dr. Roth is great, but I was unimpressed by the office staff on my departure. They kept trying to force me to buy contacts even though I was telling them I wanted to get glasses. I finally just bought a box of contacts and left. They don't seem to understand my insurance, and I was sick of fighting them. Even the woman at the optical dept couldn't explain my insurance coverage. Also, not too happy that half of my allowance is spent on a "fitting" even though I was getting the same contacts. There was NO FITTING!


StarStarStarStarStar I was told I was the first patient after lunch but still have to wait 20 minutes.  —    (Patient since Mon Dec 05 00:00:00 MST 2022)

I was told I was the first patient after lunch but still have to wait 20 minutes.


StarStarStarStarStar Great first visit! Dr. Emberland was professional, thorough, and courteous —    (Patient since Mon Jan 25 00:00:00 MST 2016)

Great first visit! Dr. Emberland was professional, thorough, and courteous. I will definitely return and book an appt. for my husband too!


StarStarStarStarStar Dr. Ho was very kind and would be more effective is she spoke louder to older patients. —    (Patient since Fri Dec 13 00:00:00 MST 2019)

Dr. Ho was very kind and would be even more effective is she spoke louder to older patients.


StarStarStarStarStar I would like to see some availability for less expensive frames — 

I would like to see some availability for less expensive frames. I only needed driving glasses to be kept in the car. $150 to $200 for basic frames seemed over the top.


StarNo StarNo StarNo StarNo Star I had to have surgery on my right eye have worn contacts for 43 years never owned glasses... —    (Patient since Thu Jun 05 00:00:00 MDT 2014)

I had to have surgery on my right eye have worn contacts for 43 years never owned glasses requested to have a right lens prescription and left plain glass. Was told needed a new prescription. Will never be back not refer anyone


StarStarStarStarStar Sally Baldwin's review —    (Patient since Wed Dec 21 00:00:00 MST 2022)

Everyone was friendly and helpful. Dr. Hartler is a very nice and helpful person.


StarStarStarStarStar 5 Star —    (Patient since Tue Jun 21 00:00:00 MDT 2022)

I have been a patient for at least six years and am extremely satisfied.


StarStarStarStarStar The ladies at the counter got a little confused about my refraction copay and whether i paid it or... —    (Patient since Wed Jun 04 00:00:00 MDT 2014)

The ladies at the counter got a little confused about my refraction copay and whether i paid it or not. Got accused of not paying it and then they figured it out. Not a big deal. The man in optical and Teri where very good. They have excellent customer service skills.


StarStarStarStarStar I waited over an hour after my appointment time and started to wonder if they had forgotten me. — 

I waited over an hour after my appointment time and started to wonder if they had forgotten me.


StarStarStarStarStar Excellent —    (Patient since Fri Aug 18 00:00:00 MDT 2017)

Professional office setting, highly professional and efficient staff.


StarStarStarStarStar highy professional and considerate. i have been seeing Dr.B. Ketover for over 19 years —    (Patient since Mon Jul 29 00:00:00 MDT 2019)

highy professional and considerate. i have been seeing Dr.B. Ketover for over 19 years. He's great.


StarStarStarStarStar Excellent — 

Everyone new what to do and quickly. All staff was in the know.


StarStarStarStarStar Everything was clearly presented, including directions to the venue for my surgery. — 

Everything was clearly presented, including directions to the venue for my surgery.


StarStarStarStarStar very efficiently run operation — 

very efficiently run operation


StarStarStarStarStar dr. roth is very thorough — 

dr. roth is very thorough


StarStarStarStarStar I have no title or I do not understand what you want here. —    (Patient since Mon Oct 24 00:00:00 MDT 2022)

I do not understand what you want here.


StarStarStarStarStar The only problem was on check out; she wanted to charge a huge amount — 

The only problem was on check out; she wanted to charge a huge amount. I objected and someone stepped in and found she was totally wrong. I will certainly warn anyone going there to question the amount they are charged


StarStarStarStarStar Terrible. It was a totally scripted exam with sole purpose of making money — 

Terrible. It was a totally scripted exam with sole purpose of making money. I already explained that I had an exam 6 months prior and only want to have my prescription checked and find out if I was a candidate for Lasik.


StarStarStarStarStar Nice, new office! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very nice visit, as usual!


StarStarStarStarStar excellent — 

Excellent customer service


StarStarStarStarStar Have been going to Dr. Milauskas with my family since about 1970. Would not change —    (Patient since Mon Apr 08 00:00:00 MDT 2024)

Have been going to Dr. Milauskas with my family since about 1970. Would not change


StarStarStarStarStar The new office is beautiful and very well done. Also the parking is great. —    (Patient since Sat Jan 01 00:00:00 MST 1)

The new office is beautiful and very well done. Also the parking is great.


StarStarStarStarStar Very good — 

Visit met my expectations


StarStarStarStarStar Good Job — 

The young lady, Optometrist intern (sorry I forgot her name), that assisted Dr Roth with the exam was excellent and she has a promising career ahead of her. Excellent job by Dr Roth, very personable and knowledgeable. Thanks for your help.


StarStarStarStarStar You do a great job  —    (Patient since Thu Jun 07 00:00:00 MDT 2018)

I do not grant the use of my name to you to publish exploit or place in any advertising as am a SAG/AFTEA and my union will not allow this without a Union CONTRACT. AND MINE IS $15,000.00 for thirteen weeks use only Thanks my Agent is Michael Heit


StarStarStarStarStar the wait time. you cannot improve on dr s —    (Patient since Tue Sep 13 00:00:00 MDT 2016)

the wait time. YOU CANNOT IMPROVE ON DR SCHMIDT.....HE IS PERFECTION.


StarStarStarStarStar A routine yearly visit, no need to change you M O. —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

A routine yearly visit, no need to change you M O.


StarStarStarStarStar The pre-exam assistant was not up to your previous standards —    (Patient since Tue May 20 00:00:00 MDT 2014)

The pre-exam assistant was not up to your previous standards


StarStarStarStarStar Glad I returned to Milaskas —    (Patient since Fri May 02 00:00:00 MDT 2014)

I was having problems with my contacts and not being able to see clear. Dr. Roth listened to my conerns and had me try two different lenses and return for a follow up. I can see amazingly clear and am thrilled!!! My previous doctor said that it wasn't possible to see crisp with contacts. I am beyond happy with Dr. Roth and my new contacts.


StarStarStarStarStar Seems that with the utilization of EMR my physician was pre occupied with entering information,... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Seems that with the utilization of EMR my physician was pre occupied with entering information, and not much time for face to face interraction. Hopefully, with more time to get better acquainted with the system, this will change.


StarStarStarStarStar Lovely office, staff and doctor too! —    (Patient since Tue May 16 00:00:00 MDT 2023)

Lovely office, staff and doctor too!


StarStarStarStarStar jacobsen — 

You need to be more explicit relative to what you are trying to accomplish in this section!


StarStarStarStarStar Visit was great , hope the surgry goes good. —    (Patient since Wed Sep 06 00:00:00 MDT 2023)

Visit was great , hope the surgery goes good.


StarStarStarStarStar I was very pleased with my entire visit — 

I was very pleased with my entire visit


StarStarStarStarStar don't know what this means —    (Patient since Thu Apr 12 00:00:00 MDT 2018)

rancho mirage office lovely, located conveniently for our needs


StarStarStarStarStar Good Care — 

Excellent customer service, staff attitude. Doctor was warm, professional, competent, and listened to my concerns.


StarStarStarStarStar Have been a patient for many years and have sent both friends and relatives to Milauskas on many... —    (Patient since Wed Apr 20 00:00:00 MDT 2022)

Have been a patient for many years and have sent both friends and relatives to Milauskas on many occasions,


StarStarStarStarStar visit —    (Patient since Tue Dec 10 00:00:00 MST 2019)

Nice office very personable.


StarStarStarStarStar Eye examination —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

Very friendly and professional staff. really liked Dr. Ketover.


StarStarStarStarStar I've had nothing but excellent service during all my visits. —    (Patient since Wed Nov 01 00:00:00 MDT 2023)

I've had nothing but excellent service during all my visits.


StarStarStarStarStar I will wait to comment until I have completed being inspected by all doctors. —    (Patient since Fri Oct 30 00:00:00 MDT 2015)

I will wait to comment until I have completed being inspected by all doctors.


StarStarStarStarStar I ALWAYS HAVE A GOOD EXPERIENCE WHEN I COME TO SEE DR. KETOVER —    (Patient since Mon Aug 29 00:00:00 MDT 2022)

I ALWAYS HAVE A GOOD EXPERIENCE WHEN I COME TO SEE DR. KETOVER. HE'S CLEAR IN HIS EXPLANATIONS AND I ALWAYS UNDERSTAND EXACTLY WHAT IT IS HE WANTS TO DO.


StarStarStarStarStar 5 stars —    (Patient since Thu Dec 22 00:00:00 MST 2022)

Just took a preliminary test which went well.


StarStarStarStarStar I would have liked a cornea surface distortion test — 

I would have liked a cornea surface distortion test. It would seem like simple reflection test would give a pictogram of sorts. at very low cost and very short time to verify the scratch rupture effect. Dr Ho did say I could come back if the effects bother me.


StarStarStarStarStar I saw DR Ho - not listed here - she didn't even remember the type of lens she placed in my eye -... —    (Patient since Tue Oct 09 00:00:00 MDT 2018)

I saw DR Ho - not listed here - she didn't even remember the type of lens she placed in my eye - she seemed to be in a hurry to leave.


StarStarStarStarStar Very enjoyable experience — 

Very enjoyable experience. I was happy that I was able to buy new glasses from you that fit into my budget. Thank you.


StarStarStarStarStar The staff and Dr. Hartzler are always pleasant, caring and professional. Dr —    (Patient since Wed Jan 14 00:00:00 MST 2015)

The staff and Dr. Hartzler are always pleasant, caring and professional. Dr. Hartzler is my favorite doctor.


StarStarStarStarStar Barrie K. Brunet —    (Patient since Thu May 12 00:00:00 MDT 2022)

Dr Ketover is a very good doctor and slso a very fine person and I am very glad that he is my eye Doctor.


StarStarStarStarStar Anneka did a great job preparing me for surgery.  —    (Patient since Tue Mar 27 00:00:00 MDT 2018)

Anneka did a great job preparing me for surgery.


StarStarStarStarStar Improve nothing....the staff is wonderful, loving and warm. Dr —    (Patient since Fri Jul 20 00:00:00 MDT 2018)

Improve nothing....the staff is wonderful, loving and warm. Dr. Schmidt treats me like a celebrity and I am confident I am receiving the best care there is. I have already referred Pat Adis.


StarStarStarStarStar Arrived early . Then waited while 3 others who arrived after me were seen — 

Arrived early . Then waited while 3 others who arrived after me were seen. Felt I should go up and say something to receptionist she said she would check. Returned to say another 20 mins.


StarStarStarStarStar eye exam —    (Patient since Tue Oct 04 00:00:00 MDT 2016)

had to return from first appt I had made as had to get Kaiser approval. Should have told me when I first made the appt, as I told them I had Kaiser.


StarStarStarStarStar First rate service. I ma 75 and my eyes have never been better thanks to Dr. Ketover —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

First rate service. I am 75 and my eyes have never been better thanks to Dr. Ketover


StarStarStarStarStar Dr. Schmidt and staff are very kind and caring. All are efficient and pleasant! — 

Dr. Schmidt and staff are very kind and caring. All are efficient and pleasant!


StarStarStarStarStar BEEN COMING FOR LOTS OF YEARS- GETTING MY EXAMS- AND AT TIMES GLASSES- OVER THE YEARS I'VE HAD... —    (Patient since Thu Jun 02 00:00:00 MDT 2022)

BEEN COMING FOR LOTS OF YEARS- GETTING MY EXAMS- AND AT TIMES GLASSES- OVER THE YEARS I'VE HAD MANY QUESTIONS TO DOC YOH- ABOUT MY DRY EYES- ALLERGIES- REDNESS- ALSO A WEAK IDACRIM SYSTEM THAT THE EYE ALLERGIES GET OVER TAKEN AND CAUSE TO MUCH REDNESS- ALSO A MILD CASE OF ALLERGIES FORM OF CONJUNKTAVITUS IN THE EYES THAT COME AND GO ALL KINDS OF DROPS THAT NEVER WORK WHEN TOLD TO TRY- ALLERGIES TO EVERYTHING ENVIORMENTAL- NEVER BEEN TOLD UNTIL 4/5 YEARS BY DOC YOH THAT MY EYE PROBLEMS ARE A MEDICAL ISSUE- THAT I WOULD NEED RE SCHEDULE ANOTHER OFFICE VISIT UNDER MY MED. INS- IF I WAS TO GET HELP AND ANSWERS TO MY HARD QUESTIONS TO DOC YOH- AFTER ALL THIS TIME AND NOW I'M TOLD IS TO BE UNDER MY MED INS.CARE PLAN- WHY WAS THAT NOT COMMUNICATED TO ME A WAY LONG TIME AGO AND THAT WE CANT HONOR YOUR EYE PROBLEMS AND QUESTIONS THROUGH YOUR VSP EYE INS PLAN- I HAVE MADE AN APPOINTMENT TO COME- LET OTHERS KNOW WHAT VSP IS ONLY FOR- SOME MAY HAVE MORE EYE PROBLEMS THAT NEED MED INS CARE ISSUE-


StarStarStarStarStar Everything is nice EXCEPT I HATE that you have TV monitors on, with no choice to turn them off —    (Patient since Thu May 05 00:00:00 MDT 2022)

Everything is nice EXCEPT I HATE that you have TV monitors on, with no choice to turn them off. This is intrusive and eliminates the serendipitous conversations one can have with others in a waiting room. When possible I always turn the monitor OFF, wherever I am. Also, I saw DR. HO, not YOH, I believe. ????


StarStarStarStarStar all in all my many visits were excellent, I have nothing negative to say —    (Patient since Tue Feb 28 00:00:00 MST 2017)

all in all my many visits were excellent, I have nothing negative to say


StarStarStarStarStar Excellent visit and service. Everyone explains without prompting and treated very well — 

Excellent visit and service. Everyone explains without prompting and treated very well. A pleasure to come there.


StarStarStarStarStar  — 

No complaints. Excellent service


StarStarStarStarStar Dr. M. is the best eye doctor anywhere! —    (Patient since Wed Jan 14 00:00:00 MST 2015)

Dr. M. is the best eye doctor anywhere!


StarStarStarStarStar There is NO better doctor than Dr. Ketover — 

There is NO better doctor than Dr. Ketover. I will ALWAYS be grateful to him when he came in one night at 7:30pm (after hours) to treat me because I had a foreign object stuck in my eye. He ALWAYS asks about my overall health. It show that he definitely cares about his patients. He is the BEST!


StarStarStarStarNo Star Great Place —    (Patient since Fri Sep 11 00:00:00 MDT 2015)

My family has used Milaukas Eye Institue for 10 years. We would not go anywhere else.


StarStarStarStarStar you need a person to help your costumer to pick eye glasses and have a little fashion  — 

you need a person to help your costumer to pick eye glasses and have a little fashion @ least ( your girl have a long hair needs training esp. for costumer service and fashion ) bad experience for me ! NICE NAME BUT BAD BAD SERVICE .


StarStarStarStarStar It was a very pleasant learning experience —    (Patient since Sat Jan 01 00:00:00 MST 1)

It was a very pleasant learning experience. Now, I'm looking forward to a successful surgical experience and my confidence is high.


StarStarStarStarStar Have always been happy with the Milauskis Eye Inst.and appreciate the fine care Dr —    (Patient since Wed Aug 27 00:00:00 MDT 2014)

Have always been happy with the Milauskis Eye Inst. and appreciate the fine care Dr. Ketover gives me to keep my glaucoma under control.


StarStarStarStarStar Beautiful office. Overall great experience —    (Patient since Wed Jul 08 00:00:00 MDT 2015)

Beautiful office. Overall great experience


StarStarStarStarStar alan cooper —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

everything was done excellently


StarStarStarStarStar Eye exam —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

Dr. Schmidt explained everything to me very we'll. Technicians also did a great job.


StarStarStarStarStar Dr. Ketover is an excellent Doctor as were the young women who did the preexamination prep. —    (Patient since Tue May 03 00:00:00 MDT 2022)

Dr. Ketover is an excellent Doctor as were the young women who did the preexamination prep.


StarStarStarStarStar Schedule appointments a little further appart to reduce wait time. —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

Schedule appointments a little further appart to reduce wait time.


StarStarStarStarStar So far, most of my experience at Milauskas has been extremely good —    (Patient since Fri Oct 17 00:00:00 MDT 2014)

So far, most of my experience at Milauskas has been extremely good. I'm very happy with the outcome of my cataract surgery and have found the staff to generally be both personable and most important, professional in their dealings with me and other patients. My only complaint is that sometimes the left hand doesn't seem to know what the right is doing in terms of setting appointments for example. When there have been problems, though, the staff has been gracious and graceful in putting it right.


StarStarStarStarStar You really need some magazines  —    (Patient since Sat Jan 01 00:00:00 MST 1)

You really need some magazines


StarStarStarStarNo Star jim jameson —    (Patient since Mon Nov 30 00:00:00 MST 2020)

will not no until my surgery tomorrow


StarStarStarStarStar Ended up getting a bill I wasn't expecting —    (Patient since Wed Dec 24 00:00:00 MST 2014)

Ended up getting a bill I wasn't expecting. I guess no one knows exactly how much insurance will/won't cover until they do/don't cover it. Overall, good experience. Friendly tech and will consider getting glasses there in the near future.


StarStarStarStarStar Everybody was very professional and friendly, Very pleasant to do business there —    (Patient since Fri Apr 15 00:00:00 MDT 2016)

Everybody was very professional and friendly, Very pleasant to do business there. Excellent service.


StarStarStarStarStar the RM office is so new and nice, it would be nice if the PS office could get a makeover —    (Patient since Wed May 18 00:00:00 MDT 2022)

the RM office is so new and nice, it would be nice if the PS office could get a makeover


StarStarStarStarStar No ideas for improvement. Keep doing what you're doing —    (Patient since Sat Jan 01 00:00:00 MST 1)

No ideas for improvement. Keep doing what you're doing. Thanks for the great service and the excellent care.


StarStarStarStarStar My last visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

……I only saw a tech because that was all I had to do on this visit. On Wednesday I will see Dr. Hartzler


StarStarStarStarStar friendly informed staff would be helpful they should know who should be servicing you especially... — 

friendly informed staff would be helpful they should know who should be servicing you especially for first time patients. Optical person was angry and seemed rushed. the exam (by an intern)diagnosis and prescription was great but not the rest of the services. For example, I was given two different Rx as needed but my plan only allows one. some confusion and disappointment


StarStarStarStarStar Enormously long wait.DR HO Seems to me to be excellent —    (Patient since Wed Mar 15 00:00:00 MDT 2017)

Enormously long wait. DR HO Seems to me to be excellent. I have seen two other highly recommended doctors for my issues, and Dr.Ho seems far more thorough and conscientious. I also like it that she explains everything very precisely.


StarStarStarNo StarNo Star When I telephoned for my initial appointment, I had requested Dr —    (Patient since Thu Oct 20 00:00:00 MDT 2016)

When I telephoned for my initial appointment, I had requested Dr. Ho because my daughter and son-in-law are her patients. When I checked in, I wrote Dr. Ho on the sheet, When my name was called, they were going to have me meet with the optometrist. I said no, so had to reschedule because Dr, Ho didn't work on Wednesday. Why didn't they tell me that at the beginning? Very inconvenient.


StarStarStarStarStar This was the first time I have seen Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

This was the first time I have seen Dr. Emberland and I really liked him and felt very comfortable with his approach to my eye care. I hope to see him for all of my contact and eye glass needs. I also see Dr. Ketover at the La Quinta office and he is terrific!!! I believe he saved my husbands sight with careful screening, close surveillance and swift action when appropriate. I am also very confident the care he is giving me. I must say that for a large clinic, the service and care is excellent. I have been to other large clinics where you felt you were just being herded thru. Not so at yours. Thank you


StarStarStarStarStar No improvement necessary. Dr. Milauskas is wonderful! —    (Patient since Wed Dec 23 00:00:00 MST 2015)

No improvement necessary. Dr. Milauskas is wonderful!


StarStarStarStarStar client —    (Patient since Mon Nov 07 00:00:00 MST 2022)

great experience because of work time limited.so the quick and efficient service very important


StarStarStarStarStar My wife and I are long-time patients and have never had a complaint —    (Patient since Sat Jan 01 00:00:00 MST 1)

My wife and I are long-time patients and have never had a complaint. Kudos to Dr Kethover and staff.


StarStarStarStarStar My visit was for a test and next week I have an appointment to see Dr. Ketover —    (Patient since Tue Jan 15 00:00:00 MST 2019)

My visit was for a test and next week I have an appointment to see Dr. Ketover. the entire staff was very accomdating and I was there for the feeding of the fish....fabulous aquarium. I did visit the optical department and am looking for sun glasses. Will select a pair at my next appointment.


StarStarStarStarStar Love the office and everyone was very helpful and competant. Especially love Dr. Ketover! — 

Love the office and everyone was very helpful and competant. Especially love Dr. Ketover!


StarStarStarStarStar It was frustrating to drive 2 hours to be on time and have to wait 35 minutes after my scheduled... —    (Patient since Sat Jan 01 00:00:00 MST 1)

It was frustrating to drive 2 hours to be on time and have to wait 35 minutes after my scheduled time.


StarStarStarStarStar complete eye exam —    (Patient since Thu Aug 31 00:00:00 MDT 2023)

Plenty of time was taken to provide a complete exam


StarStarStarStarStar Your office has a welcoming feeling when you walk in —    (Patient since Sat Jan 01 00:00:00 MST 1)

Your office has a welcoming feeling when you walk in. Kim in your optical department was very helpful.


StarStarStarStarStar I always receive superior service. —    (Patient since Tue Oct 11 00:00:00 MDT 2016)

I always receive superior service.


StarStarStarStarStar I have no suggestions that this time,because all my needs we're handled professionally, timely &... —    (Patient since Tue Apr 11 00:00:00 MDT 2023)

I have no suggestions that this time, because all my needs we're handled professionally, timely & courteously!


StarStarStarStarStar offer free samples... esp eye drops — 

offer free samples... esp eye drops


StarStarStarNo StarNo Star Koi and Jennifer. —    (Patient since Wed Mar 04 00:00:00 MST 2015)

Seemed a very efficient staff, Well informed and cordial.


StarStarStarStarStar great —    (Patient since Wed Mar 22 00:00:00 MDT 2023)

Dr. Ho is the so skilled... Smart.


StarStarStarStarStar Dr Ho is outstanding and I am switching to her for my care —    (Patient since Fri Feb 12 00:00:00 MST 2016)

Dr Ho is outstanding and I am switching to her for my care


StarStarStarStarStar Get a better and more timely system, pay attention to your customers! — 

Get a better and more timely system, pay attention to your customers!


StarStarStarNo StarNo Star cataracts? — 

Since my vision is not as good after cataract removal surgery, I am mystified. I believe I have one of the best doctors. Maybe more education before one has these procedures. I might have waited.


StarStarStarStarStar I LOVE Dr. Milauskis and Dr. Hartzler also. Excellent care from both. —    (Patient since Tue Jun 19 00:00:00 MDT 2018)

I LOVE Dr. Milauskis and Dr. Hartzler also. Excellent care from both.


StarStarStarStarStar Dr Ketover is one the best doctors that I have ever had —    (Patient since Wed Feb 20 00:00:00 MST 2019)

Dr Ketover is one the best doctors that I have ever had. He is very nice and explains everything very well.


StarStarStarStarNo Star retina exam —    (Patient since Mon Jul 29 00:00:00 MDT 2019)

Doctors were good. Seemed like a long wait after dialation


StarStarStarStarStar I'm not sure I made myself clear regarding the vision problem I was experiencing.  —    (Patient since Mon Oct 10 00:00:00 MDT 2022)

I'm not sure I made myself clear regarding the vision problem I was experiencing.


StarStarStarStarStar Nothing else to say,all was perfect…Thank you!!!!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Nothing else to say,all was perfect…Thank you!!!!!


StarStarStarStarStar I was amazed at how thorough the exam was and how professional all the assistants were — 

I was amazed at how thorough the exam was and how professional all the assistants were. They really knew their job.


StarStarNo StarNo StarNo Star My visit with Dr. Ho seemed like was in a bug hurry and tried to keep it short — 

My visit with Dr. Ho seemed like was in a bug hurry and tried to keep it short. The girls working the front desk acted uninformed and scattered. Also alot of chit-chat among them that was unprofessional at the front desk, but the woman who did the first exam was very pleasant. The fish tank was the most impressive thing there. I'll be going back to Costco next time...


StarStarStarStarStar Satisfied —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

I was seen in a timely and professional manner and will continue to use the services offered.


StarStarStarStarStar Reduce the wait time; otherwise it was an excellent experience. —    (Patient since Fri Jul 17 00:00:00 MDT 2015)

Reduce the wait time; otherwise it was an excellent experience.


StarStarStarStarStar Mrs — 

The staff is friendly and efficient


StarStarStarStarStar Angel was very fun to work with in the optical department and Dr —    (Patient since Fri Jun 08 00:00:00 MDT 2018)

Angel was very fun to work with in the optical department and Dr. Merali was extremely pleasant and sensitive to my needs.


StarStarStarStarStar Prompt and friendly —    (Patient since Wed Jan 21 00:00:00 MST 2015)

The Rancho Mirage facility is modern and extensive. All the people are friendly and seem to like their jobs.


StarStarStarStarStar Need magazines in examining rooms while we wait for procedures —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

Need magazines in examining rooms while we wait for procedures


StarStarStarStarStar I was completely satisfied and was extremely happy to have found Milauskas Eye Institute, and will... —    (Patient since Mon Jun 13 00:00:00 MDT 2022)

I was completely satisfied and was extremely happy to have found Milauskas Eye Institute, and will continue there for all of my eye care in the future.


StarStarStarStarStar Can't improve on anything. Very pleasant experience. —    (Patient since Thu Jan 20 00:00:00 MST 2022)

Can't improve on anything. Very pleasant experience.


StarStarStarNo StarNo Star Compliant  — 

Taking patients out of order needs to be explained to other patients.


StarStarStarStarStar first visit —    (Patient since Thu May 25 00:00:00 MDT 2023)

after filling out the myriad of forms the visit was pleasant and professional


StarNo StarNo StarNo StarNo Star I went in for a follow up because of trouble with my right eye —    (Patient since Thu Mar 27 00:00:00 MDT 2014)

I went in for a follow up because of trouble with my right eye. The technician told that she was going to dilate that eye only but instead she dilated both eyes. When she put the drop into my left eye, I objected, saying I had to drive myself home. She said that I shouldn't worry because people drive with both eyes dilated all the time. I did drive myself home but even with my dark glasses, it was very difficult to see. Needless to say, I was not pleased. It won't happen again because I won't be back.


StarStarStarStarStar Since you have moved. It is much better. We don't have to wait as long. —    (Patient since Thu Feb 11 00:00:00 MST 2021)

Since you have moved. It is much better. We don't have to wait as long.


StarStarStarStarStar I felt a bit rushed while seeing the doctor. —    (Patient since Tue Jan 31 00:00:00 MST 2023)

I felt a bit rushed while seeing the doctor. It also felt scripted. I was told about laser surgery, and it felt like a sales pitch.


StarStarStarStarStar Cataract problem after surgery —    (Patient since Wed Feb 22 00:00:00 MST 2017)

it was good care for my eye problem.


StarStarStarStarStar Good service - like the closer location. (on Cook St.) — 

Dr. Ketover is a very good doctor. Very easy to talk to, and I always like the results.


StarStarStarStarStar surgical review —    (Patient since Tue Dec 16 00:00:00 MST 2014)

the surgical review re the left upper eyelid im plantation of a 1 gram gold ball...


StarStarStarStarStar was referred to another opthamologist and do not why...i thought i was finished... —    (Patient since Tue Dec 16 00:00:00 MST 2014)

was referred to another opthamologist and do not why...i thought i was finished...


StarStarStarStarStar Excellent service, pleasant personel,  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent service, pleasant personnel,and Dr. Ho is the best...caring and always concerned for my optical well being!! PG


StarStarStarStarStar I am extremely happy with Dr. Ketover; as long as he is there, so am I! —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am extremely happy with Dr. Ketover; as long as he is there, so am I!


StarStarStarStarStar Follow-up —    (Patient since Sat Jan 01 00:00:00 MST 1)

Am scheduled for an appointment on April 22,2014.


StarStarStarStarStar I have always had excellent service. I have no complaints. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have always had excellent service. I have no complaints.


StarStarStarStarStar Make it clear whether a refraction is part of the planned visit —    (Patient since Fri Jun 14 00:00:00 MDT 2019)

Make it clear whether a refraction is part of the planned visit. I had a bit of a hassle obtaining one, having failed to request it in advance.


StarStarStarStarStar I waited an hour past my scheduled time. Way too long! —    (Patient since Fri May 27 00:00:00 MDT 2022)

I waited an hour past my scheduled time. Way too long!


StarStarStarStarStar What does this mean? —    (Patient since Fri Apr 01 00:00:00 MDT 2016)

Dr. Hartzler is a fine doctor


StarStarStarStarStar The office is very nice...clean and the personnel are well trained. Sequoia was very professional. — 

The office is very nice...clean and the personnel are well trained. Sequoia was very professional.


StarStarStarStarStar It was nice to have the staff explain all procedure.  — 

It was nice to have the staff explain all procedure.


StarStarStarStarStar It was nice to have the staff explain all procedure.  — 

It was nice to have the staff explain all procedure.


StarStarStarStarStar Great New Location —    (Patient since Thu Feb 25 00:00:00 MST 2016)

Love the new location. Came in for my yearly exam...happy with results.


StarStarStarStarStar Have been a patient since 2000 Never had a problem.Lawrence R. Singer MD — 

Have been a patient since 2000 Never had a problem. Lawrence R. Singer MD


StarStarStarStarStar you just can't improve on perfection! all staff very friendly and professional. —    (Patient since Sat Jan 01 00:00:00 MST 1)

you just can't improve on perfection! all staff very friendly and professional.


StarStarStarStarStar excellent —    (Patient since Thu Feb 04 00:00:00 MST 2016)

All was taken care of very well


StarStarStarStarStar I would recommend Dr. Hartzler —    (Patient since Sat Jan 01 00:00:00 MST 1)

I would recommend Dr. Hartzler. I am now 51, and have been under the care of Ophthalmologists since the age of 8. I know a good clinician when I am being treated. I also know what it is to receive unsatisfactory care. My first visit, at the Palm springs office, was unsatisfactory. Dr Hartzler was a welcome change, as was the nice office staff there.


StarStarStarStarStar I was a little confused as Kimberly told me that as I had a cataract in my left eye and could see... — 

I was a little confused as Kimberly told me that as I had a cataract in my left eye and could see nothing there was no need to put a prescription in that side of the glasses - but apparently the person fitting the glasses still did so.


StarStarStarStarStar I drove 1300 miles to see Dr. M. the first time —    (Patient since Sat Jan 01 00:00:00 MST 1)

I drove 1300 miles to see Dr. M. the first time. He is the best and over the years has helped me greatly.


StarStarStarStarStar The optical dept are nice people but the eye glasses are to expensive. —    (Patient since Tue Mar 26 00:00:00 MDT 2019)

The optical dept are nice people but the eye glasses are to expensive.


StarStarStarStarStar Excellent —    (Patient since Fri Mar 04 00:00:00 MST 2016)

My visit met all of my expectations!


StarStarStarStarStar Lorna Martin — 

I needed new glasses and knew it.


StarStarStarStarStar Mrs Shannon — 

Always a pleasure to visit this office.


StarStarStarStarStar After having a pair of bifocals made elsewhere, I decided that the reading portion was not right... —    (Patient since Tue Nov 01 00:00:00 MDT 2022)

After having a pair of bifocals made elsewhere, I decided that the reading portion was not right for me, so I returned to the optical department, was re-tested for that portion and the subsequent pair of glasses are working well.


StarStarStarStarStar visit —    (Patient since Wed Nov 15 00:00:00 MST 2023)

It was eficient, as usual


StarStarStarStarNo Star Review —    (Patient since Thu Mar 06 00:00:00 MST 2014)

Always professional. Rancho Mirage office is great.


StarStarStarStarStar Very professionally run office. Visit went smoothly. No excessive waiting. —    (Patient since Wed Jun 08 00:00:00 MDT 2022)

Very professionally run office. Visit went smoothly. No excessive waiting.


StarStarStarStarStar Dental assistant/tester was excellent. —    (Patient since Tue Jan 24 00:00:00 MST 2023)

Dental assistant/tester was excellent.


StarStarStarStarStar Excellent service —    (Patient since Wed Jun 18 00:00:00 MDT 2014)

Everything went very well. I like Dr. Ho


StarStarStarStarStar Very good experience —    (Patient since Wed Mar 15 00:00:00 MDT 2017)

Everyone was friendly and helpful. The doctor was very thorough in her explanations and very conscientious. I would recommend her highly. I was disappointed that there was no openness to alternative approaches some of which are effective, and are accepted by other respected ophthalmologists.


StarStarStarStarNo Star People were being called to be examined that came in after I did. —    (Patient since Wed Aug 23 00:00:00 MDT 2023)

People were being called to be examined that came in after I did.


StarStarStarStarStar Michael Roth was the most impressive and professional employee I have met at the Milauskas... —    (Patient since Tue Dec 06 00:00:00 MST 2022)

Michael Roth was the most impressive and professional employee I have met at the Milauskas Institute other than Dr. Milauskas. He immediately put me at ease about my eye problem by explaining, in detail, the probable cause of my injury, and my certain positive outcome given a time period for healing. I absolutely will recommend him to everyone I know who may require the services of this top-notch optometrist. Dr. Milauskas, thank you for employing an optometrist of such high caliber. Respectfully submitted, DeeAnn Madsen Nichols


StarStarStarStarStar It takes forever to get a rx sent to my pharmacy.. — 

It takes forever to get a rx sent to my pharmacy...there were 3 requests, and I asked for the rx to be sent to Costco, La Quinta, where I live. The rx was sent to Costco, Palm Desert, which is a total inconvenience for me.


StarStarStarStarStar Eye Exam, 3-5-14 —    (Patient since Wed May 04 00:00:00 MDT 2022)

Normal annual review and check up


StarStarStarStarStar Great —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

The only place for eye care


StarStarStarStarStar The only possible suggestion might be to go over the handling of people in wheelchairs and walkers —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

The only possible suggestion might be to go over the handling of people in wheelchairs and walkers. The one room with the chair that faces the "balloon" in the round device is difficult to negociate.


StarStarStarNo StarNo Star ? — 

I had a long wait, but most people were friendly. I don't really know if I would recommend the Eye Institute because this was a preliminary visit and I can't judge the future work.


StarStarStarStarStar We are down on vacation from Canada and I got conjunctivitis — 

We are down on vacation from Canada and I got conjunctivitis. The doctor, everyone were super, and very much appreciated.


StarStarStarStarStar Very efficient ant pleasant office. I enjoy going there —    (Patient since Fri Mar 18 00:00:00 MDT 2022)

Very efficient ant pleasant office. I enjoy going there


StarStarStarStarStar Just keep doing what you are doing. Great staff, extra special doctor. —    (Patient since Tue Jun 29 00:00:00 MDT 2021)

Just keep doing what you are doing. Great staff, extra special doctor.


StarStarStarStarStar Eye exam — 

Appt went well, do not recommend changes at this time


StarStarStarStarStar ? —    (Patient since Thu Oct 19 00:00:00 MDT 2017)

Not sure what your asking.


StarStarStarStarStar I feel very confident with dr Schmidt - he is pleasant professional & explains everything - he is... —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

I feel very confident with dr Schmidt - he is pleasant professional & explains everything - he is relaxed & doesn't make me feel rushed.


StarStarStarNo StarNo Star I don't know what this means —    (Patient since Sat Jan 01 00:00:00 MST 1)

I waited a little too long. I was given this apt the day before.


StarStarStarStarStar visits thru the years have always been positive. . the new facility is tops —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

visits thru the years have always been positive. . the new facility is tops


StarStarStarStarStar The survey could use a little work. As indicted above, question 9 needs some clarification. — 

The survey could use a little work. As indicted above, question 9 needs some clarification.


StarStarStarStarStar Dr Ketover is great but would like to be seen closer to my appointment time. —    (Patient since Tue Mar 01 00:00:00 MST 2022)

Dr Ketover is great but would like to be seen closer to my appointment time.


StarStarStarStarStar Great visit —    (Patient since Thu Aug 23 00:00:00 MDT 2018)

I am impressed with the computerized record keeping. State of art


StarStarStarStarStar Beautiful clean office. Friendly staff.  —    (Patient since Mon May 02 00:00:00 MDT 2022)

Beautiful clean office. Friendly staff.


StarStarStarStarStar The dr recommended a medication for my condition, and was supposed to be called-in to my pharmacy... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The dr recommended a medication for my condition, and was supposed to be called-in to my pharmacy but never showed-up...had to call two or three times to finally get the meds...


StarStarStarStarStar Don't know what you want here —    (Patient since Wed Dec 21 00:00:00 MST 2022)

Everyone was friendly and helpful.


StarStarStarStarStar Your service is excellent —    (Patient since Sat Jan 01 00:00:00 MST 1)

Your service is excellent, the staff is very organized and knowledgeable.


StarStarStarStarNo Star Better payment options, I have insurance but still needed to pay $420.20 — 

Better payment options, I have insurance but still needed to pay $420.20. So unfortunately I have to wait to purchase glasses that I really need.


StarStarStarStarStar I was very concerned about my left eye, which was presented to me at Eisenhower Medical Center... —    (Patient since Mon Sep 21 00:00:00 MDT 2020)

I was very concerned about my left eye, which was presented to me at Eisenhower Medical Center with th4e possibility of a detached retinue. Dr Schmidt assured me that I did not have this problem. he also made sure I understood what to do if certain things happened in the future. Really appreciated his attitude and interest in my eye problems.


StarStarStarStarNo Star Pre-cateract surgery testing visit —    (Patient since Mon Mar 28 00:00:00 MDT 2022)

Feel confident of the professionalism.


StarStarStarStarStar Sometimes as Patients we forget what the doctor tells us — 

Sometimes as Patients we forget what the doctor tells us. Especially if it's something bad about your eyesight. It would be nice if an email with explanation and instructions could be send to the patient. I had to have the same testing done last year at Milauskas and and though I understood the physician then to say there was nothing amiss after the test were taken and that I didn't need the prescription filled that he had supplied before the testing. I had the same testing done last week and find that I do indeed need the drops. Something in writting might have prevented this misunderstanding either way.


StarStarStarStarStar I had both eye dialated so I felt rather uncomfotable. When I was with Dr —    (Patient since Wed Jul 20 00:00:00 MDT 2022)

I had both eye dialated so I felt rather uncomfotable. When I was with Dr. Ho I could not concentrate and due to the fact that she is very soft spoken I could not hear her. I should have asked her to speak louder but I did not. My mistake, would some one in the office call me and if possible tell me what she was telling me. I hope she wrote all of what she said in my file.


StarStarStarStarNo Star Very good visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

The wait was a little longer than usual, but not bad.


StarStarStarStarStar Everyone helpful and polite —    (Patient since Fri Oct 31 00:00:00 MDT 2014)

Everyone helpful and polite


StarStarStarStarStar I really like the new office and the staff is still excellent. — 

I really like the new office and the staff is still excellent.


StarStarStarStarStar I have been very pleased with all of my visits. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have been very pleased with all of my visits.


StarStarStarStarStar he last time I sponsored your optical dept there was a long delay — 

he last time I sponsored your optical dept there was a long delay


StarStarStarStarStar Everyone I have met there has been so positive and helpful..... —    (Patient since Fri Jul 20 00:00:00 MDT 2018)

Everyone I have met there has been so positive and helpful.....Dr. Schmidt has gone out of his way to give me the testing I need for him to protect my eyes and get a proper diagnosis. I feel blessed to have this company in my Insurance Plan. Thank you.


StarStarStarStarStar Everything was great, I have not other recommendations at this time. Thank you. Ken Davis. —    (Patient since Thu Apr 06 00:00:00 MDT 2017)

Everything was great, I have not other recommendations at this time. Thank you. Ken Davis.


StarStarStarStarStar Fabulous service.  —    (Patient since Tue Nov 28 00:00:00 MST 2017)

I was so impressed with the staff, the cleanliness of the offices and the very current equipment.


StarStarStarStarStar Very pleasant experience. Marci, the telephone receptionist was outstanding.  — 

Very pleasant experience. Marci, the telephone receptionist was outstanding.


StarStarStarStarStar We have always been treated with great respect, and we trust our doctors. — 

We have always been treated with great respect, and we trust our doctors.


StarStarStarStarStar I'm having cataracts removed from both eyes —    (Patient since Tue Nov 18 00:00:00 MST 2014)

I'm having cataracts removed from both eyes. The doctor and staff want to put in Multi-focul lenses. My optometrists is concerned that this will leave my vision -- which is important for my work -- compromised. Not sure who I should talk to next, but I'm concerned.


StarStarStarStarNo Star I was very grateful, after some insistence, to be given an appointment, on fairly short notice,... —    (Patient since Wed Feb 25 00:00:00 MST 2015)

I was very grateful, after some insistence, to be given an appointment, on fairly short notice, with Dr. Schmidt for something I felt was somewhat urgent. I had never seen him before, but I was pleased with my exam. I was a little disappointed initially, not to have been able to get an appointment on an urgent basis with my regular doctor, Dr. Hartzler. I understand she is in high demand and Dr. Schmidt did a fine job.


StarStarStarStarStar Very pleased. Doctor explains everything without my asking.  — 

Very pleased. Doctor explains everything without my asking.


StarStarStarStarStar I was so impressed with the beauty and efficiency of the office —    (Patient since Tue May 03 00:00:00 MDT 2022)

I was so impressed with the beauty and efficiency of the office. It was a short wait in the lobby and the phases of the examination.


StarStarStarStarStar Everything  — 

Everything was handled professionally and in a friendly manner


StarStarStarStarStar Dr Ho is efficient and warm every time I see her. The results of her last surgery are excellent. —    (Patient since Thu Aug 25 00:00:00 MDT 2022)

Dr Ho is efficient and warm every time I see her. The results of her last surgery are excellent.


StarStarStarStarStar All I can say is that I was happy with the visit and well treated —    (Patient since Thu Apr 16 00:00:00 MDT 2015)

All I can say is that I was happy with the visit and well treated. It was what I like and expect - on time and good service. Don't need anything else. Thank you.


StarStarStarNo StarNo Star There were two "receptionists at the front desk and no signage to state which one to check in... —    (Patient since Tue Feb 17 00:00:00 MST 2015)

There were two "receptionists at the front desk and no signage to state which one to check in with, and as a new patient that would have been helpful


StarStarStarStarStar Patient —    (Patient since Wed May 04 00:00:00 MDT 2022)

Very pleased with exam; my questions were answered succinctly and professionally. Positive visit.


Schedule appt times better. Waiting 45 minutes is disrespectful of your customers time.  — 

Schedule appt times better. Waiting 45 minutes is disrespectful of your customers time.


StarStarStarStarNo Star Would be nice not to have to move to so many rooms —    (Patient since Fri Mar 24 00:00:00 MDT 2023)

Would be nice not to have to move to so many rooms


StarStarStarStarStar Dr Ho —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Ho is truly a five star Dr.A review of my file will tell it all.I was blind and now I see. Thank you Dr Ho


StarStarStarStarStar Your new facility is very nice. —    (Patient since Wed Nov 23 00:00:00 MST 2022)

Your new facility is very nice.


StarStarStarStarStar I get very nervous at any Drs. Office. Dr. Emberland was very Polite and caring.Thank you.:-) —    (Patient since Mon Oct 08 00:00:00 MDT 2018)

I get very nervous at any Drs. Office. Dr. Emberland was very Polite and caring. Thank you. :-) The stars are for Dr. Emberland


StarStarStarStarStar The personal were very friendly & pleasant. The Dr. was knowlwdgeable —    (Patient since Sat Jan 01 00:00:00 MST 1)

The personal were very friendly & pleasant. The Dr. was knowledgeable & pleasant.


Stellar Visit. . .love the new facility —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

Stellar Visit. . .love the new facility


StarStarStarStarStar Stellar Visit —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

Love the new facility. . .


StarStarStarStarNo Star Perhaps more thought ought to be put forth to plan for patients in wheelchairs or using walkers —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

Perhaps more thought ought to be put forth to plan for patients in wheelchairs or using walkers. Right away you should sense some extral help is going to be needed.


StarStarStarStarStar Your new offices in Rancho Mirage are beautiful and very efficient. Dr — 

Your new offices in Rancho Mirage are beautiful and very efficient. Dr. Michel is a pleasure to work with. Thank you.


StarStarStarStarStar I will continue with your Institute. I saw Dr. Haley as Dr. Janet and Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

I will continue with your Institute. I saw Dr. Haley as Dr. Janet and Dr. Milauskas were not there. I hoe all goes well with my retina vittectomy.


StarStarStarStarStar Love Dr. Ho —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

Dr. Ho is the best ! She is so good at explaining things.


StarStarStarStarNo Star Did not like being charged for unnecessary exam for glasses. Not requested. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Did not like being charged for unnecessary exam for glasses. Not requested.


StarStarStarStarNo Star Wait time is bad and keeps getting worse. —    (Patient since Mon Nov 18 00:00:00 MST 2019)

Wait time is bad and keeps getting worse.


StarStarStarStarStar Nothing really.  — 

Nothing really. The tech and Ron were very good


StarStarStarStarStar I was very happy with Dr. Michael's expertise and ability to communicate the results of the exam. —    (Patient since Fri Jul 28 00:00:00 MDT 2017)

I was very happy with Dr. Michael's expertise and ability to communicate the results of the exam.


StarStarStarStarStar  —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

Dr. Hartzler is the very best there is. I love seeing her because she is always on top of my vision issues. I love Milauskas Eye Institute, too.


StarStarStarStarStar This vist went smooth and took no time at all to examine and deal with my situation —    (Patient since Sat Jan 01 00:00:00 MST 1)

This vist went smooth and took no time at all to examine and deal with my situation


StarStarStarStarStar Can't think of a thing that needs improving. —    (Patient since Thu Oct 19 00:00:00 MDT 2017)

Can't think of a thing that needs improving.


StarStarStarStarStar Visit with Dr. Ho —    (Patient since Wed Jan 08 00:00:00 MST 2020)

Thank you for the care and commitment of all of your staff, technicians, and the doctors we have seen over the past eight or ten years.


StarStarStarStarStar New Rancho Mirage office —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

I really enjoy your new Rancho Mirage office. It's open, friendly and attractive.


StarStarStarStarNo Star patient — 

Very very good.....4 1/2 stars. Thank you.


StarStarStarStarStar Great Results —    (Patient since Wed Sep 21 00:00:00 MDT 2022)

My visit relieved my anxiety over a vision clarity problem. I have an appointment for a lazar treatment on Jan. 14th at the Surgery Center.


StarStarStarStarStar i had no problem with anything —    (Patient since Tue Jun 06 00:00:00 MDT 2017)

i had no problem with anything


StarStarStarStarStar Good job. —    (Patient since Mon Mar 04 00:00:00 MST 2019)

Been coming to Dr. Ketover for around four years. I have always felt comfortable and am happy with everyone.


StarStarStarStarStar All went well. No complaints —    (Patient since Wed Feb 03 00:00:00 MST 2016)

All went well. No complaints


StarStarStarStarNo Star I do not have any complaints Everything went smoothly —    (Patient since Tue May 10 00:00:00 MDT 2022)

I do not have any complaints Everything went smoothly


StarStarNo StarNo StarNo Star Left a message to talk to my dr on New Year's Eve Have a few things I would like to discuss about... — 

Left a message to talk to my dr on New Year's Eve Have a few things I would like to discuss about lenses and left eye Can only rate first impression


StarStarNo StarNo StarNo Star Placed a phone call for questions about medicationon the same day. No call back. — 

Placed a phone call for questions about medication on the same day. No call back.


Everything very good but check in very slow and seemed un organized. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything very good but check in very slow and seemed unorganized.


StarStarStarStarStar All staff for my exams and surgery was great —    (Patient since Mon Dec 30 00:00:00 MST 2013)

All staff for my exams and surgery was great. Only thing I thought strange was that I never saw the doctor during surgeries. Understandable, not a problem, but I might have thought he would have been around after the surgery.


StarStarStarStarStar As usual, my visit with the doctor,and the assistants went very well. —    (Patient since Thu Jun 22 00:00:00 MDT 2017)

As usual, my visit with the doctor,and the assistants went very well.


StarStarStarStarNo Star Becoming a Spectera vision plan provider would save my refraction payment and enable me to use you... —    (Patient since Tue Aug 27 00:00:00 MDT 2019)

Becoming a Spectera vision plan provider would save my refraction payment and enable me to use you as optical provider.


StarStarStarStarStar I felt my eye doctor and optician was very caring and professional. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I felt my eye doctor and optician was very caring and professional.


Waiting to get a call to make my next appt. the Dr wanted to see me in 1 wk.  —    (Patient since Fri Jan 24 00:00:00 MST 2014)

Waiting to get a call to make my next appt. the Dr wanted to see me in 1 wk.


StarStarStarStarStar Dr. Roth always goes out of his way for me and my difficult eye situation... Thank You!! —    (Patient since Mon May 09 00:00:00 MDT 2022)

Dr. Roth always goes out of his way for me and my difficult eye situation... Thank You!!


StarStarStarStarNo Star Keep appointment time as I was told. — 

Keep appointment time as I was told.


The appoint wait time was too long. —    (Patient since Wed Mar 01 00:00:00 MST 2023)

The appoint wait time was too long.


StarStarStarStarStar Dr. Ketover visit — 

Dr. Ketover is thorough and kind. He is the best ophthalmologist I have ever known. He is practical and efficient. I could not be more pleased!


StarStarStarStarStar UNLIKE MANY DOCTORS, DR. HO WAS VERY PATIENT WITHBOTH MY WIFE AND ME —    (Patient since Mon Aug 16 00:00:00 MDT 2021)

UNLIKE MANY DOCTORS, DR. HO WAS VERY PATIENT WITH BOTH MY WIFE AND ME. WE LEFT FEELING THAT ALL OF OUR QUESTIONS WERE ANSWERED AS WITH ALL OF OUR PREVIOUS VISITS WITH HER.


StarStarStarStarStar You are doing everything right. Thank you! — 

You are doing everything right. Thank you!


StarStarStarStarStar Great Visit —    (Patient since Fri Dec 30 00:00:00 MST 2022)

Efficient and great Emplyees


StarStarStarStarStar I am a longtime satisfied customer —    (Patient since Tue Nov 08 00:00:00 MST 2022)

I am a longtime satisfied customer


StarStarStarStarStar great atmosphere great people —    (Patient since Sat Jan 01 00:00:00 MST 1)

great atmosphere great people


StarStarStarStarStar Staff is efficient. Everything is very organized. —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

Staff is efficient. Everything is very organized.


StarStarStarStarNo Star Professional & Knowledgable Staff  —    (Patient since Tue Jan 15 00:00:00 MST 2019)

I have visited several of your offices and have been treated very good by your professional staff. Thank you.


StarStarStarStarStar Your staff was very efficient with little wait time. I loved it —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

Your staff was very efficient with little wait time. I loved it


StarStarStarStarStar Excellent — 

Excellent service, friendly and helpful staff.


StarStarStarStarStar  —    (Patient since Wed Dec 21 00:00:00 MST 2022)

Very clean and attractive and very efficient floor plan.


StarStarStarStarStar I was impressed that he not only took care of the problem, but gave me a method to keep it from... —    (Patient since Tue Nov 20 00:00:00 MST 2018)

I was impressed that he not only took care of the problem, but gave me a method to keep it from happening again.


StarStarStarStarStar Dr Ho is a great asset to your staff. I always enjoy seeing her —    (Patient since Thu Aug 25 00:00:00 MDT 2022)

Dr Ho is a great asset to your staff. I always enjoy seeing her. She already removed one cataract and we have made an appointment to have another done. Excellent, everything.


StarStarStarStarStar Yearly Eye Exam —    (Patient since Sat Jan 01 00:00:00 MST 1)

The process is quick and easy.


StarStarStarStarStar eye insttute survey —    (Patient since Tue Dec 16 00:00:00 MST 2014)

first class service and treatment


StarNo StarNo StarNo StarNo Star perhaps the preliminary examination —    (Patient since Thu Jun 23 00:00:00 MDT 2016)

perhaps the preliminary examination


StarStarStarStarStar Just keepup the good work. —    (Patient since Wed Sep 17 00:00:00 MDT 2014)

Just keepup the good work.


StarStarStarStarStar Do not have any suggestions for improvement —    (Patient since Mon Aug 01 00:00:00 MDT 2022)

Do not have any suggestions for improvement. Staff efficiency and neatness and cleanliness of lobby/waiting room are impressive. As i recall, I believe your magazines were of the current issue. This almost borders on the miraculous as far as physician waiting rooms go!


StarStarStarNo StarNo Star my sergery was cancel because your equipment broke down —    (Patient since Thu May 19 00:00:00 MDT 2022)

my sergery was cancel because your equipment broke down


StarStarStarStarStar Excellent service, wonderful Doctor! — 

Excellent service, wonderful Doctor!


StarStarStarStarStar This Questionaire. Re Q 6. How long it took to be seated seems to be irrelevant —    (Patient since Sat Jan 01 00:00:00 MST 1)

This Questionaire. Re Q 6. How long it took to be seated seems to be irrelevant. Shouldn't "seated" be "seen". And there is no opportunity enter a wait less than 15 min. My wait was between 5 and 10 minutes.


StarStarStarStarStar You folks are always exceedingly professional and carry out your duties with aplomb —    (Patient since Sat Jan 01 00:00:00 MST 1)

You folks are always exceedingly professional and carry out your duties with aplomb. Keep up the great work.


I was treated as a valued patient. —    (Patient since Tue Mar 19 00:00:00 MDT 2019)

I was treated as a valued patient.


StarStarStarStarStar the wait in the waiting room was very long this time. —    (Patient since Mon Dec 30 00:00:00 MST 2013)

the wait in the waiting room was very long this time.


StarStarStarStarStar Very professional, felt confident with the results of our exams.  — 

Very professional, felt confident with the results of our exams.


StarStarNo StarNo StarNo Star The wait was in excess of 90 minutes. This is really unacceptable. —    (Patient since Sat Jan 01 00:00:00 MST 1)

The wait was in excess of 90 minutes. This is really unacceptable.


StarStarStarStarStar I have been your patient for years. Never visited with Dr. Schmidt. I was pleased.  —    (Patient since Fri Jul 01 00:00:00 MDT 2022)

I have been your patient for years. Never visited with Dr. Schmidt. I was pleased.


StarStarStarStarStar LINDA MUNRO VISIT —    (Patient since Tue Dec 16 00:00:00 MST 2014)

REASSURING BUT NO DIAGNOSOS


StarStarStarStarStar LINDA MUNRO VISIT —    (Patient since Tue Dec 16 00:00:00 MST 2014)

REASSURING VISIT--BUT NO DIAGNOSIS


StarStarStarStarStar I was very pleased. — 

This was my first visit to this office as I just moved to Rancho Mirage from San Diego. The staff and Dr Ketover did an excellent job. In the exam there was a new piece of equipment that I had never seen before and it was much easier to use as I had to decide which view was best. I have been wearing glasses since I was 3 years old and I can't remember going to an eye doctor when my prescription was not changed but that happened this time. I was very pleased.


StarStarStarStarStar Dr Ketover did a good and thorough job and we related well. — 

Dr Ketover did a good and thorough job and we related well.


StarStarStarStarNo Star I love Dr Schmidt! He is so thorough with a great pleasant and professional manner —    (Patient since Wed May 03 00:00:00 MDT 2017)

I love Dr Schmidt! He is so thorough with a great pleasant and professional manner. I enjoy having him at Milauskus.


StarStarStarStarStar Every thing was perfect — 

Every thing was perfecta that particular day :-0) Good experience, no problems !


StarStarStarStarNo Star Dr. Hartzler is a very caring individual.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Hartzler is a very caring individual.


StarStarStarStarStar Dr.HO is absloutely outstanding , a credit to her profession. —    (Patient since Fri Jun 18 00:00:00 MDT 2021)

Dr.HO is absloutely outstanding , a credit to her profession.


StarStarNo StarNo StarNo Star your technician Claudia Perez should be taught on how to take care of your clients —    (Patient since Sat Jan 01 00:00:00 MST 1)

your technician Claudia Perez should be taught on how to take care of your clients. She doesnt introduce herself doesnt say good morning all she tell you to follow her w/o a smile!!! You should teach her a lesson!!! Thats bad customer service


StarStarStarStarNo Star Appointments generally seem to run behind schedule. —    (Patient since Fri Apr 01 00:00:00 MDT 2016)

Appointments generally seem to run behind schedule.


StarStarStarStarStar Eye review —    (Patient since Tue Jul 11 00:00:00 MDT 2017)

I had an excellent experience.


StarStarStarStarStar Great Experience. Thsnk you — 

Great Experience. Thsnk you


StarStarStarStarNo Star Everyone I dealt with was extremely pleasant, helpful and nice —    (Patient since Mon Dec 30 00:00:00 MST 2013)

Everyone I dealt with was extremely pleasant, helpful and nice. My options were clearly explained by the Doctor. My only negative is I felt like I was on a conveyor belt, which I guess has to be with a facility as large and comprehensive as yours.


StarStarStarStarStar excellent —    (Patient since Wed Jun 01 00:00:00 MDT 2016)

my experience with techs prior to cataract surgery was excellent.


StarStarStarStarStar Dr. Emberland's experise and Patient care are excellent. He makes you feel totally at ease — 

Dr. Emberland's experise and Patient care are excellent. He makes you feel totally at ease.It's always a pleasure to see him and the reason I return.


StarStarStarStarStar earchie —    (Patient since Thu Jul 13 00:00:00 MDT 2023)

Great service and expertise!!!


StarStarStarStarStar All appointments with Dr. Schmidt have been excellent. —    (Patient since Mon Nov 18 00:00:00 MST 2019)

All appointments with Dr. Schmidt have been excellent.


StarStarStarStarNo Star Annual appointment with Dr. Roth —    (Patient since Mon Jan 09 00:00:00 MST 2023)

Good doctor/patient interaction. Professional and thorough in his approach.


StarStarStarStarStar I appreciated being "worked into" an appointment the same day I came in. Ms —    (Patient since Thu Mar 10 00:00:00 MST 2022)

I appreciated being "worked into" an appointment the same day I came in. Ms. Cooke was very helpful in that regard. The doctor did not seem rushed and was very helpful.


StarStarStarStarStar obviously, I am quite pleased...Thank you —    (Patient since Thu Feb 04 00:00:00 MST 2016)

obviously, I am quite pleased...Thank you


StarStarStarStarStar Eye Exam —    (Patient since Thu Nov 17 00:00:00 MST 2022)

Through and professional. Options were explained clearly.


StarStarStarStarStar Efficient visit. No recommendations. —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

Efficient visit. No recommendations.


StarStarStarStarStar I have had nothing but excellent care at your office and have referred my friends to you —    (Patient since Mon Apr 24 00:00:00 MDT 2017)

I have had nothing but excellent care at your office and have referred my friends to you. Thank again and I love your new building, it is much nicer than the old one.


StarStarStarStarStar It is always a very pleasant visit, and to get the good results from the examination. —    (Patient since Sat Jan 01 00:00:00 MST 1)

It is always a very pleasant visit, and to get the good results from the examination.


StarStarStarStarNo Star The Rancho Mirage office had a much better waiting room than Palm Springs —    (Patient since Thu Mar 06 00:00:00 MST 2014)

The Rancho Mirage office had a much better waiting room than Palm Springs. The Palm Springs waiting room is small and always crowded and not comfortable.


StarStarStarStarNo Star Don't know why I need to wait 3-6 months to get the cataracts removed. — 

Don't know why I need to wait 3-6 months to get the cataracts removed.


StarStarStarStarStar Thank you for helping us SEE. We appreciate you. —    (Patient since Thu May 08 00:00:00 MDT 2014)

Thank you for helping us SEE. We appreciate you.


StarStarStarStarStar In my opinion, no improvement needed.Personally would not go to any other Doctor. Dr —    (Patient since Mon Aug 29 00:00:00 MDT 2022)

In my opinion, no improvement needed. Personally would not go to any other Doctor. Dr. Kept over is the Best.


StarStarStarStarStar I was satisfied with the visit, I don't think I would change anything. —    (Patient since Thu Apr 06 00:00:00 MDT 2017)

I was satisfied with the visit, I don't think I would change anything.


StarStarStarStarStar I have always had the best of service and am proud to know Dr —    (Patient since Mon Feb 12 00:00:00 MST 2018)

I have always had the best of service and am proud to know Dr. Milauskas as a great Doctor and treasured Frieend


StarStarStarStarStar Eye surgery —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

Excellent surgeon and staff


StarStarStarStarStar Everything is GREAT!! Don't let Dr. M. retire!!!!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything is GREAT!! Don't let Dr. M. retire!!!!!


StarStarStarStarStar Excellent —    (Patient since Thu Jan 13 00:00:00 MST 2022)

Dr. Milauskas is terrific and the staff of doctors is exceptional.


StarStarStarStarStar Nice new offices. My Dr is terrific. Always pleasant and informative.  — 

Nice new offices. My Dr is terrific. Always pleasant and informative.


StarStarStarStarStar I thought everything went just fine, office is clean and lovely. —    (Patient since Mon Apr 17 00:00:00 MDT 2023)

I thought everything went just fine, office is clean and lovely.


StarStarStarStarStar Thanks, appreciate you folks very much. — 

Thanks, appreciate you folks very much.


StarStarStarStarStar The new office space looks wonderful - Clean and airy. Couldn't ask for more. —    (Patient since Wed Oct 04 00:00:00 MDT 2023)

The new office space looks wonderful - Clean and airy. Couldn't ask for more.


StarStarNo StarNo StarNo Star See below —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had asked for an appt. with Dr. Bart Ketover and was told her wasn't there so they said I would be seeing Murtaza who was an Ooptomestrist. I was referred by Barbara Fuller and wanted to establish a repore with him incase something went wrong. I feel I was pushed around and didn't like it. Also felt I shouldn't have paid the $40.00 but didn't want to raise a fuss. I will call Mon. morning and get that Dec. 1 appt. with Dr. Ketover.


StarStarStarStarStar Excellent Care — 

Great staff and quick and efficient support staff


Very warm and friendly. Dr. Roth is very nice and kind and helpful —    (Patient since Thu Jun 15 00:00:00 MDT 2017)

Very warm and friendly. Dr. Roth is very nice, kind and helpful. He is terrific in explaining what is going on with my eyes, or what he is doing during the examination. Great experience.


StarStarStarStarStar Dr. Hartzler and staff — 

I feel confident in Dr. Hartzler's knowledge and ability to treat my eye condition. Treatment plan is producing good results.


StarStarStarStarStar Overall Service —    (Patient since Tue May 30 00:00:00 MDT 2017)

All personell are friendly, polite, caring, professional and overall such a pleasure to deal with. Dr. Ketove is the greatest. I have never hesitated to refer people to you.


StarStarStarStarStar Fast, efficient and informative visit —    (Patient since Wed Mar 20 00:00:00 MDT 2024)

No complaints... Enjoyable doctors visit.


StarNo StarNo StarNo StarNo Star Would not refer anyone to this office.  — 

Would not refer anyone to this office. Reception did not check as to why I was not being called in to see staff. Electronics did not work, but was not followed up on until I insisted!


StarStarStarStarStar Excellent doctor. I find him excellent to meet my needs. —    (Patient since Thu Jun 22 00:00:00 MDT 2017)

Excellent doctor. I find him excellent to meet my needs.


StarStarStarNo StarNo Star new office location in palm desert still very cold feeling. —    (Patient since Sat Jan 01 00:00:00 MST 1)

new office location in palm desert still very cold feeling.


StarStarStarStarNo Star Great visit, only problem was that prescription wasn't called in —    (Patient since Fri Nov 04 00:00:00 MDT 2022)

Great visit, only problem was that prescription wasn't called in. Very minor situation which was taken care of the following Saturday.


StarStarStarStarStar Both my wife and I were very impressed with Dr —    (Patient since Tue Oct 11 00:00:00 MDT 2016)

Both my wife and I were very impressed with Dr. Ho's technical professionalism as well as her communications skills. Her abilities appear to far surpass her years of experience.


StarStarStarStarStar Dr. Emberland is a skilled optometrist - very professional and personable.  —    (Patient since Mon May 09 00:00:00 MDT 2022)

Dr. Emberland is a skilled optometrist - very professional and personable.


StarStarStarStarNo Star My visit was good and the waiting room was very nice — 

My visit was good and the waiting room was very nice.I do refer my friends and family to your facility.


StarStarStarStarStar the only problem occurred when I made my appt. 1 month ahead of time —    (Patient since Wed Feb 15 00:00:00 MST 2023)

the only problem occurred when I made my appt. 1 month ahead of time. I work full-time and Wednesday is my only day off during week. when I did not receive a confirmation the night before, I called the office and they did not have me down! When you work full-time, it is so important my schedule click on Wednesdays. I was very disappointed, but Dr. Michael happened to have an opening that day and did not conflict with other already scheduled appts. other than that, excellent experience.


StarStarStarStarStar Kimberley Cooke was very knowledgeable and very helpful. Excellent. —    (Patient since Thu Jun 02 00:00:00 MDT 2022)

Kimberley Cooke was very knowledgeable and very helpful. Excellent.


StarStarStarStarStar Desert occultist —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Loved the special Care and friendly touch.


StarStarStarStarStar A-1 —    (Patient since Mon Dec 05 00:00:00 MST 2022)

Very professional group and accommodating to a TEE.


StarStarStarStarStar A-1 —    (Patient since Mon Dec 05 00:00:00 MST 2022)

Very professional group and accommodating to a TEE.


StarStarStarStarNo Star Lister-Looker review —    (Patient since Sat Jan 01 00:00:00 MST 1)

Responsive and friendly doctor. Optical department was very helpful.


StarNo StarNo StarNo StarNo Star The doctor detached the retina in my right eye and I had to have surgery to reattachIt.  —    (Patient since Tue Oct 28 00:00:00 MDT 2014)

The doctor detached the retina in my right eye and I had to have surgery to reattach It.


StarStarStarStarNo Star The only thing that happened was it took a very long time to get my prescription sent to Walgreens... —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

The only thing that happened was it took a very long time to get my prescription sent to Walgreens so I had to wait a day.


StarStarStarStarStar Everything was first rate...!!! —    (Patient since Fri Jan 27 00:00:00 MST 2023)

Everything was first rate...!!!


StarStarStarStarStar Excellent competent professional team —    (Patient since Tue Apr 30 00:00:00 MDT 2019)

Excellent competent professional team


StarStarStarStarNo Star Since you moved your service is much improved and waits are significantly less. —    (Patient since Tue May 22 00:00:00 MDT 2018)

Since you moved your service is much improved and waits are significantly less.


StarStarStarStarStar I PREFER TO BE CALLED SIL. — 

I PREFER TO BE CALLED SIL.


StarStarStarStarNo Star Waited too long to be seen. The appointment took over one hour and 15 minuted. —    (Patient since Thu Jun 13 00:00:00 MDT 2024)

Waited too long to be seen. The appointment took over one hour and 15 minuted.


StarStarStarStarStar Excellent Visit —    (Patient since Wed Dec 08 00:00:00 MST 2021)

Everyone was courteous and explained every procedure of the eye exam


StarStarStarNo StarNo Star Time Wait —    (Patient since Wed Oct 22 00:00:00 MDT 2014)

It is NOT the waiting time to be seated. It is the overall time once seated: 1 1/2 hours. Too much


StarStarStarStarStar Your Dr Ho is exceptional.  —    (Patient since Wed May 18 00:00:00 MDT 2022)

Your Dr Ho is exceptional.


StarStarNo StarNo StarNo Star The only way I would return to Milauskas Eye Care is if I don't see Dr. Merali —    (Patient since Sat Jan 01 00:00:00 MST 1)

The only way I would return to Milauskas Eye Care is if I don't see Dr. Merali. It was at least 20 minutes before I was called back for my appointment. Initially there was no apology made to me for the delay...it wasn't until near the end of my exam was there an apology. The Dr. dilated my eyes then didn't return for at least 15 minutes as he went to attend another patient. After waiting for 15 minutes I left the exam room. Milauskas didn't end up charging me my copay of $15.00, but that was only after I made the suggestion to do so in spirit of good customer service. In speaking with their Office Manager, she was going to have a conversation with the Dr.


StarStarStarStarNo Star Very good visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

I waited a little longer than usual, but a very good visit overall.


StarStarStarStarStar A good experience overall.l —    (Patient since Mon May 23 00:00:00 MDT 2022)

A good experience overall.l


StarStarStarStarStar you are the best, thank you,Francois —    (Patient since Sat Jan 01 00:00:00 MST 1)

you are the best, thank you, Francois


StarStarStarStarStar All staff were professionals. —    (Patient since Fri Jul 28 00:00:00 MDT 2017)

All staff were professionals.


StarStarStarStarStar The ladies had a real sense of humor. Was great fun.!!!!! —    (Patient since Wed May 17 00:00:00 MDT 2017)

The ladies had a real sense of humor. Was great fun.!!!!!


StarStarStarStarStar Your staff makes it a pleasure to come for the appointment. Great doctor! —    (Patient since Tue Oct 14 00:00:00 MDT 2014)

Your staff makes it a pleasure to come for the appointment. Great doctor!


StarStarStarStarStar My opinion, everything was done professional and I have no complaints —    (Patient since Thu Apr 06 00:00:00 MDT 2017)

My opinion, everything was done professional and I have no complaints. Everyone was very nice and I appreciated that, they made you feel at ease.


StarStarStarStarNo Star Pricing of frames should be a little more competitive —    (Patient since Mon Aug 07 00:00:00 MDT 2017)

Pricing of frames should be a little more competitive. If I didn't have insurance that helped pay for them I would have taken the prescription to another provider.


StarStarStarNo StarNo Star In ref. to question #6. The people at the front desk seated me right away —    (Patient since Wed Apr 16 00:00:00 MDT 2014)

In ref. to question #6. The people at the front desk seated me right away. I had to wait quite a while to see the doctor, which lasted 15 minutes at the very most. My appt. was at 3:30 and I did not walk out of the office until just before 5PM. Doc & front/back office help are fine. Sometimes a bit of a wait is expected but not like this and it happens frequently.


StarStarStarStarStar You do everything right. No need to improve. —    (Patient since Tue Dec 20 00:00:00 MST 2022)

You do everything right. No need to improve.


StarStarStarStarStar I don't know of any improvements that could be made. — 

I don't know of any improvements that could be made.


StarStarStarStarStar Dr Michel was exceptionally professional, friendly and competent. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Michel was exceptionally professional, friendly and competent.


StarStarStarStarStar Dr. Ketover is a wonderful ophthalmologist! —    (Patient since Tue Jun 20 00:00:00 MDT 2023)

Dr. Ketover is a wonderful ophthalmologist!


StarStarStarStarStar Excellent service and excellent physicians —    (Patient since Thu Jun 09 00:00:00 MDT 2022)

Excellent service and excellent physicians


My only suggestions would be that the first receptionist I met didn't look up and greet me, she... —    (Patient since Thu Feb 01 00:00:00 MST 2024)

My only suggestions would be that the first receptionist I met didn't look up and greet me, she simply said "my I help you" and continued to look at her computer. I prefer a more personal greeting!


StarStarStarStarNo Star Patient —    (Patient since Fri Nov 16 00:00:00 MST 2018)

Satisfied with pre surgery procedure.


StarStarStarStarNo Star Patient —    (Patient since Fri Nov 16 00:00:00 MST 2018)

Satisfied with pre surgery procedure.


StarStarStarStarNo Star This was third visit regarding new lens problem —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This was third visit regarding new lens problem. Second visit was handled by optical department but did not solve problem with one lens. Returned to have re-refraction because vision not clear with first refraction. Needed to revert gto old glasses for clear vision


StarStarStarStarStar I know they are busy but they still always make me feel special and NOT like I am being hereded... —    (Patient since Wed Oct 26 00:00:00 MDT 2022)

I know they are busy but they still always make me feel special and NOT like I am being hereded thru the gates like a sheep


Preliminary exam by staff apparently reversed the eyes in posting their findings! Dr —    (Patient since Fri Jun 14 00:00:00 MDT 2019)

Preliminary exam by staff apparently reversed the eyes in posting their findings! Dr. Ho is aware of this rather disturbing start to my visit.


StarStarStarStarStar I am very pleased with Dr. Ketover. I have been going to him for over 7 years. —    (Patient since Tue Feb 27 00:00:00 MST 2018)

I am very pleased with Dr. Ketover. I have been going to him for over 7 years.


StarStarStarStarNo Star Waiting times have gotten shorter, but I still feel that I'm getting more 'treatment' than I need... —    (Patient since Wed Dec 07 00:00:00 MST 2022)

Waiting times have gotten shorter, but I still feel that I'm getting more 'treatment' than I need or want.


StarStarStarStarStar The Best! —    (Patient since Thu Jan 13 00:00:00 MST 2022)

I have have confidence in Dr. Milauskas' practice. He's absolutely the best!


StarStarStarStarStar Hartzler/Milauskas —    (Patient since Thu Oct 13 00:00:00 MDT 2022)

A professional, competent, satisfying visit.


StarNo StarNo StarNo StarNo Star No improvement needed, my visits have always gone well. —    (Patient since Sat Jan 01 00:00:00 MST 1)

No improvement needed, my visits have always gone well.


StarStarStarStarStar Going to any doctor is stressful for me, but my eyes are especially important... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Going to any doctor is stressful for me, but my eyes are especially important....my sight is priceless. Dr. Ketover is incredibly kind, patient, and obviously knowledgeable; if ever there is a problem with my eyes, I want him to be the one to take care of me. I think he is the best.


StarStarStarStarStar DR. KETOVER —    (Patient since Tue Mar 26 00:00:00 MDT 2019)

LIKE TO SEE LOWER COSTS ON LENSES. YOUR PEOPLE AT THE OPTICAL DEPARTMENT WERE VERY NICE.


StarStarStarStarStar Valley's best —    (Patient since Wed May 10 00:00:00 MDT 2023)

I always feel Milauskas has the latest and best equipment and nice people.


Very professional office. I had a good experience. — 

Very professional office. I had a good experience.


StarStarStarStarNo Star The wait...once initial check in was done, was long — 

The wait...once initial check in was done, was long. After discussion with patients, it seems that you book every 10 minutes. The waiting time could be decreased with stretching appointments to 15 min. The eyes are nothing to hurry with. At least from this patient's viewpoint


StarStarStarStarStar Visit was perfect. You are a very well run facility with very talented people, especially Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

Visit was perfect. You are a very well run facility with very talented people, especially Dr. Ketover and the woman who works the optical department.


StarStarNo StarNo StarNo Star I have been to the Rancho Mirage office twice. Each time, I have to wait almost 1 hour — 

I have been to the Rancho Mirage office twice. I truly like Dr. Schmidt and he is excellent. However, each time, I have to wait almost 1 hour. I think this place is absolutely overbooked. Also, I have to report my last visit at Ranch Mirage office. On Wed., August 7, 2013, I was treated like a piece of dirt by the technician who examined my eyes for the glasses. She simply ignored my eye condition (conjunctivitis infection) even though I told her it was not a good time for my glasses. Yet she continued, telling me my eyes might have become weaker. Her exam was so brief (less than 5 min.). I felt insulted and was furious even though I didn't show her my fury. When I complained Dr. Schmidt later, he told me I should get eye exam later after my infection completely disappear, so I went to Palm Springs office. If Dr. Schmidt is not working at Milauskas, I would not return. By the way my partner was so upset with the technician's treatment and waiting period, he went to another place to get his eye exam and glasses.


StarStarStarStarStar nothing to change, a great clinic and dr. ho is just great see you oct — 

nothing to change, a great clinic and dr. ho is just great see you oct. 25th for the rest of my exam


StarStarStarStarStar The new RM facility is a tremendous improvement over the old location —    (Patient since Thu Feb 03 00:00:00 MST 2022)

The new RM facility is a tremendous improvement over the old location. I learned to avoid the old laceration in favor of any other location. This one will one be my location of choice. Can't say enough good about Dr. Ho!


StarStarStarStarStar Dr. Roth was professional, knowledgeable, informative and thorough. He was great!  —    (Patient since Fri Jan 11 00:00:00 MST 2019)

Dr. Roth was professional, knowledgeable, informative and thorough. He was great!


StarStarStarStarNo Star Filled my glasses prescription with your office for the first time.(& last)Extremely expensive.  —    (Patient since Mon Oct 27 00:00:00 MDT 2014)

Filled my glasses prescription with your office for the first time.(& last)Extremely expensive.


StarStarStarStarNo Star Teri in the Optical Dept was very helpful! —    (Patient since Fri Dec 30 00:00:00 MST 2016)

Teri in the Optical Dept was very helpful!


StarStarStarStarStar  —    (Patient since Mon Dec 11 00:00:00 MST 2017)

Dr. Ho is always prompt, pleasant and thorough.


StarStarStarStarNo Star Generally excellent service and care —    (Patient since Thu Oct 29 00:00:00 MDT 2015)

Generally excellent service and care. Little more interaction when checking in would make things more clear.


StarStarStarStarStar lab. —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

This part of your survey is not needed and convinces me I do not want further surveys.


StarStarStarStarStar office visit — 

all went as expected everyone did their job very professionally and I am very happy that I was referred by a friend to see Dr. Ketover


StarStarStarStarStar There was nothing to improve. It's always a great office no matter the location —    (Patient since Tue Mar 14 00:00:00 MDT 2023)

There was nothing to improve. It's always a great office no matter the location


StarStarStarStarStar New location very pleasant.It also seemed very organized. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

New location very pleasant. It also seemed very organized.


StarStarStarStarStar CAN'T THINK OF ANYTHING THAT NEEDS CHANGING —    (Patient since Wed Jan 07 00:00:00 MST 2015)

CAN'T THINK OF ANYTHING THAT NEEDS CHANGING


StarStarStarStarStar It was amazing.. I love the Rancho Mirage office. I have been to LaQuinta may times — 

It was amazing.. I love the Rancho Mirage office. I have been to LaQuinta may times. I like the Rancho office much better. thanks


StarStarStarStarNo Star wait time needs to be improved —    (Patient since Sat Jan 01 00:00:00 MST 1)

wait time needs to be improved


StarStarStarStarStar Amber — 

I was very nervous, Amber put me at ease and was very calming during my tests


StarStarStarStarStar You have a very thorough, friendly and professional staff. I just think the world of Dr. Hartzler. —    (Patient since Wed Jan 14 00:00:00 MST 2015)

You have a very thorough, friendly and professional staff. I just think the world of Dr. Hartzler.


StarStarStarStarStar I appreciate that the scheduling staff was able to get me an appointment on short notice. —    (Patient since Wed Aug 19 00:00:00 MDT 2020)

I appreciate that the scheduling staff was able to get me an appointment on short notice.


StarStarStarStarNo Star I feel that I am in good hands with Dr. Ho. —    (Patient since Thu Nov 14 00:00:00 MST 2019)

I feel that I am in good hands with Dr. Ho.


StarStarStarStarStar Sharon Stein —    (Patient since Wed Feb 11 00:00:00 MST 2015)

I am very happy with the staff and Dr Hartzler


StarStarStarStarStar I needed to see an eye doctor and they got me in. Thank you! —    (Patient since Mon Jan 14 00:00:00 MST 2019)

I needed to see an eye doctor and they got me in. Thank you!


StarStarStarStarStar Your front desk person was extremely helpful in navigating me through several problems. —    (Patient since Mon Apr 18 00:00:00 MDT 2022)

Your front desk person was extremely helpful in navigating me through several problems.


StarStarStarStarStar Everyone treated me very professionally —    (Patient since Mon Nov 21 00:00:00 MST 2016)

Everyone treated me very professionally. I liked the new doctor & Kim went out of her way to make me happy with the results. I need to return when the prescription glasses are completed.


StarNo StarNo StarNo StarNo Star The front desk girls are just there. They are the first impression —    (Patient since Mon Sep 16 00:00:00 MDT 2019)

The front desk girls are just there. They are the first impression. I think all front desk people should be upbeat and make you feel welcome. These girls do not do that. I guess it is because they are young and don't really care about their jobs. It always makes me wonder about the management. How hard is it to train them to make each patient feel welcomed. My other problem is that you never get into your apt. on time. You know before you get there that it will take forever. I don't like that. We the patients make an effort to be on time only to sit and wait. I liked Rosa a lot. She is very friendly and helpful. At this time I would rate the front desk one star and Rosa excellent.


StarStarStarStarStar This visit went smoothly, however, in the past I've had long waiting periods — 

This visit went smoothly, however, in the past I've had long waiting periods. Thanks for the improvements.


StarStarStarStarStar No improvement needed. Always handled in a professional manner. —    (Patient since Tue Dec 20 00:00:00 MST 2022)

No improvement needed. Always handled in a professional manner.


StarStarStarStarStar Great Doctor. — 

Dr. Ho is the best Dr. I have seen very knowledge and kind.


StarStarStarStarStar I can't offer any suggestions for improvement  — 

I can't offer any suggestions for improvement . I am 100% satisfied with the care I have received from everyone .


StarStarStarStarStar Professional Services —    (Patient since Tue Jan 03 00:00:00 MST 2023)

Excellent facility, friendly, professional, knowledgeable staff, you cannot go wrong.


StarStarStarStarStar Claudette Pais —    (Patient since Mon May 02 00:00:00 MDT 2022)

Very satisfied with office.


StarStarStarStarStar I have always been well satisfied with my care. —    (Patient since Wed Nov 30 00:00:00 MST 2022)

I have always been well satisfied with my care.


StarStarStarStarStar Excellent —    (Patient since Fri Apr 22 00:00:00 MDT 2022)

I am always satisfied when I have completed my eye appointments because I know the efficiency taken to make sure my eyesight is still good has been fulfilled.


StarStarStarStarStar Great annual check upthanks —    (Patient since Tue Jul 03 00:00:00 MDT 2018)

Great annual check up thanks


StarStarStarStarStar This visit I only had to wait 3-4 minutes, however on past appointments I have had to wait over 30... —    (Patient since Sat Jan 01 00:00:00 MST 1)

This visit I only had to wait 3-4 minutes, however on past appointments I have had to wait over 30 minutes. However it was at one of your other offices. I would love to see Dr. Janet Hartzler at your Palm Springs office if possible for my appointments.


This is not a complaint it is a compliment to the person PAULA who made my appointment on the... — 

This is not a complaint it is a compliment to the person PAULA who made my appointment on the phone. She made every effort to get me in on the same day and without my asking she made sure it was with a Doctor that was on my insurance plan, so I would only have to pay a copay. That's good customer service!


StarStarStarStarStar We have always been extremely pleased with every aspect of our visits to your offices. Dr — 

We have always been extremely pleased with every aspect of our visits to your offices. Dr. Ho is so friendly and makes us feel like family. She's an excellent doctor, and we trust her completely.


StarStarStarStarNo Star Dr Emberland is always the consummate professional —    (Patient since Mon Oct 10 00:00:00 MDT 2022)

Dr Emberland is always the consummate professional. The intern working with him on my recent visit was a little unsure of herself and I understand that interns need to work in the real world after their formal education. Dr Emberland did follow up after her exam.


StarStarStarStarStar All the staff was very professional,but very friendly —    (Patient since Sat Jan 01 00:00:00 MST 1)

All the staff was very professional,but very friendly


StarStarStarStarStar i have refered other people to the Milauskas Eye Institue. —    (Patient since Wed Feb 22 00:00:00 MST 2023)

i have refered other people to the Milauskas Eye Institue.


StarStarStarStarStar No comment necessary. Milauskas is very professional establishment. —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

No comment necessary. Milauskas is very professional establishment.


StarStarStarStarStar Very good —    (Patient since Sat Jan 01 00:00:00 MST 1)

Would recommend to family and friends


StarStarStarStarStar I can't think of anything that neds improvement. Professional as always. —    (Patient since Wed Sep 17 00:00:00 MDT 2014)

I can't think of anything that neds improvement. Professional as always.


StarStarStarStarNo Star I was very pleased with the entire experience. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was very pleased with the entire experience.


StarStarStarStarStar 5 Star —    (Patient since Wed Sep 21 00:00:00 MDT 2022)

The entire process went seamlessly and I received positive news regarding my vision/eye health


StarStarStarStarStar sally Hedbeerg — 

I saw Dr. Ketover the day before in PS for cataract surgery check and that was excellent too.


StarStarStarStarStar Best in the West —    (Patient since Tue Oct 14 00:00:00 MDT 2014)

One of the most professional Doctor's office ever visited and the staff is so well informed and caters to the patients needs. My Beverly Hills doctor wanted me to go to the eye clinic in LA but once I met Dr Ho I realized I could get the best care in the desert.


StarStarStarStarStar I got my prescription (don't need new glasses); but no other information about the results of the... —    (Patient since Mon Aug 04 00:00:00 MDT 2014)

I got my prescription (don't need new glasses); but no other information about the results of the exam other than an oral "okay." This may come later - I was just there yesterday.


StarStarStarStarStar The BEST, A#1. —    (Patient since Mon Dec 07 00:00:00 MST 2020)

Of the many doctor's offices I visit, yours is the most consistently professionally run. Your receptionist got me in the same day I called, which I urgently needed. Well done every time.


StarStarStarNo StarNo Star The Dr. prescribed a medicine which Walgreens didn't have and was hard to get —    (Patient since Tue Oct 14 00:00:00 MDT 2014)

The Dr. prescribed a medicine which Walgreens didn't have and was hard to get. The pharmacy faxed a request to have the dr prescribe something else at about 8pm on Wed. and have still not received a response and today is friday. Can't understant why it takes so long to get a response. Went into the office yesterday and was told it takes at least 24 hrs for them to respond. That's pretty bad considering I need the meds to take care of the problem while it gets worse. Not happy about that at all.


StarStarStarStarStar CANNOT THINK OF ANY IMPROVEMENTS —    (Patient since Mon Aug 18 00:00:00 MDT 2014)

CANNOT THINK OF ANY IMPROVEMENTS


StarStarStarStarStar Very professional. You were very organized. Very refreshing. Thanks —    (Patient since Mon Jun 06 00:00:00 MDT 2022)

Very professional. You were very organized. Very refreshing. Thanks


StarStarStarStarStar My concern was a post op the vision my left eye was blurry, I was unable to read road signs. —    (Patient since Mon Jun 20 00:00:00 MDT 2022)

My concern was a post op the vision my left eye was blurry, I was unable to read road signs..watch TV. On the right eye at night I was still seeing on the on coming cars a long light which I see across my eye. Dr. Ketovar told me it will take time for my brain to adjust. I also had my glasses transfered from the Palm Desert office to Rancho Mirage.


StarStarStarStarNo Star My Doctor was great, the technician Sequoi was great — 

My Doctor was great, the technician Sequoi was great. Your frame pricing is totally out of line and needs to be reanalyzed. Your frame prices are so high that it makes my insurance allowance obsolete. Remember who your competitor is 2 blocks away at less than half the price. Doctors, technician and front desk 5 stars. Pricing is a 1 star.


StarStarStarStarStar It was all great —    (Patient since Thu Apr 19 00:00:00 MDT 2018)

It was all great. Appreciated Ruth Ann explaining what I would be experiencing with the upcoming surgery.


StarStarStarStarStar Dr Ho is very competent, thorough, and great bedside manner. Good Looking as well. —    (Patient since Thu Jan 08 00:00:00 MST 2015)

Dr Ho is very competent, thorough, and great bedside manner. Good Looking as well.


StarNo StarNo StarNo StarNo Star Dr.Milauskad —    (Patient since Tue Oct 28 00:00:00 MDT 2014)

Dr.Milauskas You did both eyes,the left one is fine,but 8 weeks later I told you I was having trouble with right,you said it was fine,but it was not .The retina was torn and I had to have a second operation!!!


Everyone was very professional - and the visit went smoothly! — 

Everyone was very professional - and the visit went smoothly!


StarStarStarStarStar Every;one was professional and helpful. Kimberly Malone in the Optical Dept —    (Patient since Mon Feb 27 00:00:00 MST 2023)

Every;one was professional and helpful. Kimberly Malone in the Optical Dept. was trememdously helpful.


StarStarStarStarNo Star I love the new office —    (Patient since Fri Jul 08 00:00:00 MDT 2022)

I love the new office. My visit went smoothly, everything was explained and everyone was efficient.


StarStarStarStarStar Was happy to be back, and looking forward to future visits. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Was happy to be back, and looking forward to future visits.


StarNo StarNo StarNo StarNo Star When making the appointment I was not told that the old office had moved — 

When making the appointment I was not told that the old office had moved. I had not been in for two years so this might have been something that should have been brought up. So after going to the old office and finding it had moved I ended up being 10 mins late for my appointment. I was helped in a timely manner but after the exam and having my eyes dialated I was supposed to finish filling out paper work and pick out new glasses. This was a bit hard due to the fact I couldn't see very well. I was then overcharged for my Contacts. The office personal called me after I drove home and explained that I was overcharged and that they would refund my amount. I then had to make a phone call the next day due to the fact that I was charged again for the wrong dollar amount and the new dollar amount. I have been put out $200 over the weekend due to this error while I wait till the funds have been taken off hold. Very Unhappy with how this vist went.


StarStarStarStarNo Star Patient — 

Your eye examiners were very professional.


StarStarStarStarNo Star Dilation lig. Burned facial skin with a 24 hr facial rash and gritty corner of eye —    (Patient since Thu Mar 02 00:00:00 MST 2023)

Dilation lig. Burned facial skin with a 24 hr facial rash and gritty corner of eye


StarStarStarStarStar Checkup - Review —    (Patient since Wed May 04 00:00:00 MDT 2022)

Thorough, comprehensive and carefully done. Dr. Milauskas is outstanding.


StarStarStarStarStar I am very pleased with my visit. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I am very pleased with my visit.


StarStarStarStarStar New office is convenient and nice. —    (Patient since Thu Jul 13 00:00:00 MDT 2023)

New office is convenient and nice.


StarStarStarStarStar Love all the follow through , & computer reminders. —    (Patient since Thu Jul 14 00:00:00 MDT 2016)

Love all the follow through , & computer reminders.A very well run business.


StarStarStarStarStar I have been very pleased with my eye care by Dr Schmidt. My cataract surgery was very successful —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have been very pleased with my eye care by Dr Schmidt. My cataract surgery was very successful. Ruth Ann has also been very helpful. I have referred two friends to Dr Schmidt. Jan Gesner


StarStarNo StarNo StarNo Star I waited 45 minutes to see the Dr after I was placed in the exam room.  — 

I waited 45 minutes to see the Dr after I was placed in the exam room.


StarStarStarStarStar i HAVE BEEN A PATIENT OF DR. KETOVER'S SINCE 2001. I HAVE ALWAYS HAD EXCELLENT CARE —    (Patient since Tue Jun 01 00:00:00 MDT 2021)

i HAVE BEEN A PATIENT OF DR. KETOVER'S SINCE 2001. I HAVE ALWAYS HAD EXCELLENT CARE. I APPRECIATE THAT I WAS GIVEN AN APPT THE MORNING I CALLED BECAUSE I HAVE A PROBLEM THAT NEEDS ATTENTION. DR. HO WAS EXCELLENT.


StarStarStarStarNo Star One small criticism: They sent me to La Quintq for a test that had been cancelled. — 

One small criticism: They sent me to La Quintq for a test that had been cancelled.


The whole process from beginning to end was excellent, and I will be back for a contact... —    (Patient since Tue Jul 26 00:00:00 MDT 2022)

The whole process from beginning to end was excellent, and I will be back for a contact examination and back in October for left eye check up.


StarStarStarStarNo Star The first part of the exam that was not done by the doctor was not very professional —    (Patient since Wed Jan 25 00:00:00 MST 2017)

The first part of the exam that was not done by the doctor was not very professional. The equipment where I was requested to place my chin and forehead were not cleaned off from the previous patient. In the last part of the exam in the room where the doctor examined me, the equipment was cleaned off properly before I was requested to place my chin and forehead in the equipment.


StarStarStarStarStar Everything was fine.... very professional appointment —    (Patient since Thu Jul 18 00:00:00 MDT 2019)

Everything was fine.... very professional appointment


StarStarStarStarStar I'm pleased with everything  — 

I'm pleased with everything


StarStarStarStarStar Excellent new Rancho Mirage facilities. Staff considerate and efficient. Dr Ho always perfect. —    (Patient since Thu Aug 25 00:00:00 MDT 2022)

Excellent new Rancho Mirage facilities. Staff considerate and efficient. Dr Ho always perfect.


StarStarStarStarStar In this day an age its a miracle to find such an organization with fast friendly excellent client... —    (Patient since Wed Mar 04 00:00:00 MST 2015)

In this day an age its a miracle to find such an organization with fast friendly excellent client care... Don't change a thing!


StarStarStarStarStar Love your new office. Very awesome —    (Patient since Wed Oct 26 00:00:00 MDT 2022)

Love your new office. Very awesome


StarStarStarStarStar Big surprise when Dr Ketover walked in. My appointment was made to see Dr. Hartzler — 

Big surprise when Dr Ketover walked in. My appointment was made to see Dr. Hartzler. The substitution was fine and all went well.


StarStarStarStarNo Star The receptionist was busy on the telephone. —    (Patient since Thu Jun 23 00:00:00 MDT 2016)

The receptionist was busy on the telephone.


StarStarStarStarStar Service —    (Patient since Tue May 03 00:00:00 MDT 2022)

Always very satisfied with the service.


StarStarStarStarStar EVERYTHING WAS FINE —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

EVERYTHING WAS FINE. I WOULD SUGGEST IN A SURVEY OF THIS TYPE, IT WILL BE OF FAR GREATER VALUE TO YOU IF YOU ASSIGN NUMERICAL VALUES TO EACH OF THE POSSIBLE RESPONSES. THAT WAY YOU WILL BE ABLE TO COMPARE DEGREES OF IMPROVEMENT OR DEFICIENCY OVER TIME.


StarStarStarStarStar Confident —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent friendly people. I felt very comfortable and confident of the experience and knowledge received.


StarStarStarStarStar The only glitch was a young lady learning the job at the front desk which took a while but she was... —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

The only glitch was a young lady learning the job at the front desk which took a while but she was very nice & trying very hard to get it right - so it was ok The assistant that did my preliminary exam was fabulous - professional & knew what she was doing & gave great direction - dr Michel was great - explained everything to me & had great calm demeanor & everyone was very pleasant


StarStarStarStarStar Exam —    (Patient since Thu Jan 03 00:00:00 MST 2019)

Good exam & no wasted time. Really liked the Dr.


StarStarStarStarStar The young lady who handled my pre-op set-up was very efficient and helpful. —    (Patient since Sat Jan 01 00:00:00 MST 1)

The young lady who handled my pre-op set-up was very efficient and helpful.


StarStarStarStarStar Office appears to run smoothly.. —    (Patient since Wed Jun 08 00:00:00 MDT 2022)

Office appears to run smoothly..


StarStarStarStarStar I alway enjoy my visits and I am treated with professional courtesy. I really like Dr. Milauskas. —    (Patient since Mon Jan 30 00:00:00 MST 2017)

I alway enjoy my visits and I am treated with professional courtesy. I really like Dr. Milauskas.


StarStarStarNo StarNo Star I wasn't thrilled to have a trainee do the measurements for cataract surgery — 

I wasn't thrilled to have a trainee do the measurements for cataract surgery. I mentioned this and the experienced person did double check them.


StarStarStarStarStar My visit was wonderful. I don't think there is anything to improve —    (Patient since Sat Jan 01 00:00:00 MST 1)

My visit was wonderful. I don't think there is anything to improve. The technician and doctor were more than excellent. I wouldn't go to anyone but Dr. Ketover from here on out. Thanks for your great service.


StarStarStarStarStar I was in and out in no time. That was great! —    (Patient since Mon Nov 21 00:00:00 MST 2016)

I was in and out in no time. That was great!


StarStarStarNo StarNo Star The wait time was too long. Fifteen minutes should be the most time to wait to see the doctor. —    (Patient since Thu Mar 28 00:00:00 MDT 2024)

The wait time was too long. Fifteen minutes should be the most time to wait to see the doctor.


I absolutely love Dr. Marshak. We also filled two RX for my husband. Jim helped — 

I absolutely love Dr. Marshak. We also filled two RX for my husband. Jim helped us pick up two terrific looking pairs of glasses for him. We were very happy.


StarStarStarStarStar Everyone in the office was very pleasant and professional.  —    (Patient since Wed Aug 24 00:00:00 MDT 2022)

Everyone in the office was very pleasant and professional.


StarStarStarStarStar very happy I was able to see doctor within 2 days as I was having a problem. —    (Patient since Sat Jan 01 00:00:00 MST 1)

very happy I was able to see doctor within 2 days as I was having a problem.


StarStarStarStarStar Got in early - really fast this time - so that was good! —    (Patient since Mon Dec 07 00:00:00 MST 2015)

Got in early - really fast this time - so that was good!


StarStarStarStarStar Eceellent service at Milauskas —    (Patient since Tue Jan 16 00:00:00 MST 2018)

I would definitely refer friends to this office.


StarStarStarStarStar Patient —    (Patient since Sat Jan 01 00:00:00 MST 1)

My appointment was excellent


StarStarStarStarStar difficult to exit office if you are turning left —    (Patient since Sat Jan 01 00:00:00 MST 1)

difficult to exit office if you are turning left


StarStarStarStarStar Your staff is excellent and I love your new davility —    (Patient since Mon Sep 26 00:00:00 MDT 2016)

Your staff is excellent and I love your new facility


StarStarStarNo StarNo Star Hate the new location. Had to leave the first try for an exam after waiting for more than 30 min —    (Patient since Tue May 24 00:00:00 MDT 2016)

Hate the new location. Had to leave the first try for an exam after waiting for more than 30 min. Second try better.


StarStarStarStarStar This was an amazing, and life-changing visit for me —    (Patient since Wed May 24 00:00:00 MDT 2023)

This was an amazing, and life-changing visit for me. I had worn glasses all my life, and recently failed as a candidate for LASIK surgery. Dr. Michel explained the benefits of multi-focal contact lenses. and was very patient in showing me how to insert and remove them. She also explained the maintenance necessary to keep the contacts in good condition and maintain good eye health. I couldn't be more pleased. It turns out that this is an even better solution for me than LASIK, as I now no longer have to wear glasses at all for either work or driving.


StarStarStarStarStar Milauskas rating —    (Patient since Thu May 26 00:00:00 MDT 2022)

A professional and friendly approach to patient care


StarStarStarStarStar Kim in the optical department has been great to work with! —    (Patient since Tue Jul 20 00:00:00 MDT 2021)

Kim in the optical department has been great to work with!


StarStarStarStarStar Annual eye exam —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

Overall visit was excellent. Very knowledgable staff.


StarStarStarStarStar Great Dr. —    (Patient since Thu Apr 21 00:00:00 MDT 2022)

Your Dr. Kimberly Michel is a very good optometrist, having given me one of the best refractions I've ever had. She's patient, which is a big plus for older folks like me.


StarStarStarStarNo Star No improvements necessary, —    (Patient since Tue Oct 28 00:00:00 MDT 2014)

No improvements necessary,


StarStarStarStarStar I haave used Dr. Milauskas fo over 35 years and have always been very very happy. — 

I haave used Dr. Milauskas for more than 35 years and have always been very happy.


StarStarStarStarStar Rick C. —    (Patient since Mon Apr 18 00:00:00 MDT 2022)

every thing was excellent


StarStarStarStarStar Rod Houts, patient —    (Patient since Tue Jan 19 00:00:00 MST 2021)

Second cataract surgery this coming Monday. I expect the same great care as last time.


StarStarStarNo StarNo Star Dr. Hartzler always seems so rushed —    (Patient since Wed Apr 16 00:00:00 MDT 2014)

Dr. Hartzler always seems so rushed. Nice lady - knows her stuff but she needs to spend just a few extra minutes with her patients.EXPLAIN exactly when is the best time to put in eye meds and how they work in the eye for my specific problem. I know time is money but I always walk away feeling like she is in a hurry. She is very nice and polite but-------!


StarStarStarStarStar I don't understand why I had to pay for a prescription when there was no change in vision and... —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

I don't understand why I had to pay for a prescription when there was no change in vision and don't have to get new glasses. It bothered me a little that the woman doing my check out was chomping on gum all the time - not very professional.



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