MedDerm Associates, Inc.
San Diego Dermatology
608
Reviews
Professional, thorough, informative, pleasant, timely.
Apr 19, 2018
I felt that I was in the presence of compassionate professionals. I'm 55 years old and I have been with Kaiser since I was 24 years old. Of all those years I was never given a full body exam for moles,cysts, warts, possible cancer spots. I had to go outside the Kaiser family to address some skin issues I needed addressed. And yes...I was given a full body exam. I really appreciate that. Yes I have already recommended this doctor. Thanks
Apr 18, 2018
I highly recommend Dr. Pele. She is easy to talk to and answered my questions and concerns. It is so important to have trust in your doctor and their knowledge. I absolutely have that woth MedDerm.
Apr 17, 2018
5 stars - very efficient and thorough
Apr 17, 2018
Dr. Pelle and her medical staff were excellent in their caring and professionalism. I was very impressed.
Apr 14, 2018
Dr. Pelle is the best dermatologist in the City. Very thorough even checked the bottom of my feet for skin cancer.
Apr 14, 2018
Doctor was very friendly.
Apr 14, 2018
It was my first time and right away I was made to feel at ease. Lindsey was very welcoming and Jay Blake, DNP was knowledgeable, professional yet easy-going in his demeanor. Lindsey even laughed at my "far side" view of life and let me brag about my grandkids. I'd recommed this office for professionalism and positive staff and patient environment! Thanks..Dr. Scott
Apr 14, 2018
These folks really know how to remove ugly things from your face!
Apr 10, 2018
I see a lot of doctors, so sadly I am an expert new patient person. Best new patient experience in a long time. Friendly staff, 5 minute wait (is that a wait?), sweet nurses, great doctor. Easy experience - thank you!
Apr 9, 2018
Everything was perfect. Dr answered all questions and explained everything through his procedure. Only problem was prescription got sent to Dallas and we live in San Diego
Apr 7, 2018
Seeing a dermatologist can be a nerve wrecking experience if you have a skin condition. The professionals I interacted with listened to my concerns and explanations without interruption. I never felt rushed and the Nurse Practitioner provided excellent options and care.
Apr 6, 2018
Left message before you opened and received a call very soon after your opening. I was able to get an appointment that day for a swollen, red eye.
Apr 5, 2018
Very professional and always on time
Apr 4, 2018
Fast, efficient, thorough & friendly!
Apr 4, 2018
Love Dr. Woodhall. She is very thorough and up to date on skin condition treatments.
Apr 4, 2018
I am always pleased with the service.
Apr 2, 2018
As an elderly patient I have been very pleased with Dr. Blake and his associates. I have recurring skin issues which need attention on a regular schedule. Although the office staff are two generations younger than me, I am very satisfied with the care received. The online presense confirming appointments & txt reminders are very helpful.
Mar 31, 2018
Dr. Pelle is great. Felt very comfortable and they got me in and out.
Mar 29, 2018
I love Dr. Blake. Great knowledge and patient care. Assistant Courtney was great as well. Very personable.
Mar 29, 2018
I've been going to Dr. Pelle for many years and would highly recommend her and her office. In face, a work colleague needed a derm and I told her to call Medderm. But, ironically, she found you on her own!
Mar 26, 2018
Dr Blake listens and is thorogh. It was easy to get an appointment and his staff is courteous and friendly.
Mar 24, 2018
Highly recommend Dr. Blake. Extremely personable, knowledgeable, and professional. So glad I found a great dermatologist in San Diego. The staff is excellent as well!
Mar 23, 2018
to early to tell. I have had one visit
Mar 22, 2018
Well, first of all I love Dr. Pelle for even putting up with me. She is always pleasant, professional and happy to help me with my ongoing skin problems. The staff is wonderful as well.
Mar 22, 2018
Dr. Pelle is always professional and provides excellent explanations.
Mar 22, 2018
Coming to see Dr. Pelle is like seeing a friend
Mar 22, 2018
Update information always nice .
Mar 21, 2018
On time courteous clearly explained procedure. A very positive experience.
Mar 21, 2018
The entire staff seemed friendly, professional, and knowledgeable.
Mar 21, 2018
Excellent and quick. Dr. Blake was an incredibly friendly doctor and staff was excellent, professional, and knowledgable.
Mar 21, 2018
Very professional office, but informal enough where patient can speak freely.
Mar 21, 2018
on time, friendly staff, thorough check by doctor....all well done
Mar 21, 2018
Dr. Pelle and the staff are terrific!
Mar 20, 2018
I had a very good experience and will be using MedDerm Dermatology going forward. Thank you!
Mar 19, 2018
Zero wait time, warm and inviting but also sleek and modern, very clean, efficient. I was heard and listened to as a patient (as in what my concerns were about my skin), asked questiones, Dr. Pelle took her time, really cared, and found the best course of action for me. I never felt rushed, I felt cared for and all at the same time I felt like the office was run smoothly and incredibly efficiently.
Mar 19, 2018
My Husband and I love the staff and the doctor's there; everyone is so receptive to our needs,; we will recommend this office to everyone who has the skin issues my husband has; they take careful consideration to what's going on and address it accordingly ; Thank you for helping my husband, very much appreciated
Mar 17, 2018
The doctor was in a big hurry. I understand she was 40 min behind schedule. She was courteous and she answered questions short and quick. I felt like a dog. But I will be back another day not on Friday perhaps.
Mar 17, 2018
Dr Pelle, is an expert in her field and more, always informative, very kind and efficient!
Mar 16, 2018
The minute I walked into the office, I loved how clean and comfortable it felt.
Mar 14, 2018
good appointment with Dr. Pelle . I was given good information, great care and full attention from Dr. Pelle and staff.
Mar 13, 2018
Dr. Michelle Pelle is the best!
Mar 10, 2018
Dr Pelle is very thorough and informative.
Mar 6, 2018
Dr. Pelle is extraordinary. She was able to find skin cancer that other doctors had missed. I wouldn't think of seeing another doctor.
Mar 4, 2018
Dr.Pelle is very thorough.
Mar 3, 2018
I was attended to by Dr. Pele and she answerd all my questions and attended to my skin problems immediately.
Mar 3, 2018
Dr. Michelle Pelle is very professional and thorough. I have visited other dermatologists in recent years, and none of them did a real exam or paid much attention to my concerns. It seems that most doctors these days don't even want to touch patients, let alone spend more than a few minutes with them. Dr. Pelle did what dermatologists used to do and still should; she gave me a head to toe exam. She found two areas that appear to be cancerous or precancerous and took skin samples for biopsy. One was an area that a Scripps dermatologist had dismissed as "nothing" and he told me that if it bothered me (which it did) I should put two creams he prescribed on it. The other was an area he never saw because he didn't do an exam. He would not remove a keratosis which looked like a constantly changing mole and which bothered me a lot. Dr. Pelle removed that and several others like it. I was very pleased with her care. She doesn't waste much time on small talk but is friendly and informal and takes time to address her patient's concerns and explains everything she is doing and answers questions.
Mar 2, 2018
Your efficiency and pro-active preparation for my first visit there was impressive. And the 'bedside' manner of Dr. Pelle was great.
Mar 2, 2018
I was super impressed with the entire staff! They took a real interest in my concerns over my growths, bumps and other stuff on my skin. I have already recommended the office to 3 of my colleagues
Mar 2, 2018
Botox procedure did not work. Will have to go back. Hopefully they will not charge me again. Very hard to get a live person on the phone. I had left 2 voice mails & never received a call back from either message. Did not receive written instructions on how to use a product that I purchased at the office. Girl at the front desk was rather abrupt with me. Seemed like she was not happy or having a bad day. Had to pay for parking, was there for 1 hr and twenty minutes for the Botox. The staff doesn't were name tags or introduce themselves. When I called back to get instructions for the product I bought, the girl on the phone ask which staff helped me, what as I supposed to tell her? That no one wears a name tag? Or they have better things to do than introduce themselves?
Mar 1, 2018
The Dr's at Med Derm are very thorough.
Feb 28, 2018
timely and quick was appreciated, but would be nice if you validated parking like some of the other doctors in the building. A couple bucks expense to you makes your patients much happier.
Feb 27, 2018
I was so impressed by this office! Truly a professional, sweet, understanding clinic. I wish all offices were like them. I love both the staff and the doctor and could not recommend them more!
Feb 24, 2018
Minimum wait times. Attentive doctor and staff. Addressed all questions and issues clearly. Explained treatment options.
Feb 19, 2018
I have already referred two people.
Feb 15, 2018
Wonderful patient care and curtesy
Feb 13, 2018
Staff is always personable, helpful and knowledgeable; and Dr Pelle is the best!
Feb 10, 2018
Dr. Blake is incredible. He’s very knowledgeable and straight forward while also being kind and personable. My whole family sees him and everyone loves him.
Feb 3, 2018
Friendly office workers and Dr. Pelle is competent and pleasant .
Feb 2, 2018
Often difficult to get an appt as soon as needed but this time talked to Ariana and explained the issue and they followed up and managed to get me in in a couple days which allowed the doctor to actually see the condition I was discussing.
Feb 2, 2018
Dr Pelle and staff are very professional, efficient and friendly.
Feb 2, 2018
Extremely knowledgeable, professional and pleasant. One of the best doctors ever!
Feb 1, 2018
That Dr. Blake knows his stuff. Really appreciated that he took the time to listen to me. Every staff member had a smile on their face that just made you feel welcomed right at entry. Would recommend MedDerm to everyone.
Jan 31, 2018
Dr Pelle is clearly the best! I leave each visit feeling that I have been heard, and my concerns have been addressed.
Jan 30, 2018
I really appreciate having Dr. Pelle as my dermatologist. She’s got a great attitude, very professional, and thourough. Each time I see her, she shares important facts and the latest findings in regards to skin cancer research. I highly recommend Dr. Pelle!
Jan 27, 2018
Although I am a returning patient, I had to wait 3 months for my next appointment. It was worth it as Dr. Pellet is extremely skilled. In addition to full body scan, burning off pre-cancerous growths and advising on therapeutic soaps she has guided my treatment of an autoimmune skin condition that has necessitated her advanced knowledge and skills. The staff is kind and respectful.
Jan 20, 2018
Doctor Blake was very nice and I felt good when I left the office
Jan 20, 2018
I had a very positive experience and already referred a few people.
Jan 19, 2018
Dr Pelle is very thorough in her exams. Her and her staff are super friendly and take time with you as needed.
Jan 19, 2018
I have been treated by Dr. Pelle for several years. She is so knowledgeable and efficient that I can't imagine going anywhere else. The office staff is always friendly and approachable. I highly recommend this practice.
Jan 18, 2018
Dr. Woodall is an awesome dermatologist. Best dermatologist I've ever seen. Will definitely be using her in the future. Thank you.
Jan 18, 2018
Dr. Pelle and the the associates there are the best. I would never trust anyone else!
Jan 16, 2018
Very efficient and comfortable. No treatment required
Jan 16, 2018
great doctors and efficient friendly staff
Jan 13, 2018
The staff was organized and friendly, Dr. Pelle spent a lot of time with me and answered all of my questions. I was seen at my appointment time, hardly any waiting!
Jan 13, 2018
Friendly staff, prompt. No waiting. Dr. very friendly and thorough.
Jan 12, 2018
Great staff, on time appointment, outstanding office!
Jan 12, 2018
The office is welcoming and my appointment was right on time. The doctor and nurse were attentive, thorough and professional.
Jan 11, 2018
Dr Pelle is very knowledgeable, caring and friendly doctor. She’s not one of those doctors that will rush you. She fully explains things and I have always been pleased with my visits and results.
Jan 9, 2018
Friendly, concerned, thorough, and on time.
Jan 7, 2018
Patrick does a great job explaining procedures before executing and makes you feel very comfortable. Highly recommend!
Jan 6, 2018
Outstanding medical care with highly qualified friendly professional staff.
Jan 6, 2018
The physicians and nurses are excellent and the staff is helpful and friendly.
Jan 4, 2018
Today was my first meeting w Dr pelle...i am impressed with her knowledge and manner.. Love it when you leave a Dr office feeling cared for ... My initial visit did not leave me with this same feeling. In fact.. if I hadn't waited for Dr peels to be available..i feel certain I wouldn't have returned..
Jan 4, 2018
Great doctors and staff; very friendly, knowledgeable and caring in their interactions. I've recommended them to several friends because of their high quality work.
Jan 3, 2018
Dr. pelle is a great Dr. Knowledgeable and thorough
Dec 28, 2017
Dr. Pelle explains everything clearly, works with you to make informed decisions about treatments and choices, listens carefully, and does all procedures excellently. I trust her!
Dec 22, 2017
I finally found a dermatologist that is thorough, listens, and has amazing follow through. I have been with Dr. Pelle for two years. The first visit, not only did she examine me from the top of my head (even parting my hair), but she took photos of areas she thought might be of concern. She is conservative in her treatment, if there is no danger to the patient, recommending topical solutions first, before nitrogen treatment or excising. She went over every surface of my body to the bottom of my feet. She asked what areas I had concerns about and double-checked those. She either said all was normal or did further examination. After the topical, I did have an area of concern that she removed and biopsied (was cancer but all gotten). I just finished my second yearly examination. She looked at all the photos she'd taken a year ago and then compared them to the area this year - thankfully no change. She did another all over body examine. Yep, I feel very well taken care of and know that Dr. Pelle cares and wants to make sure that I remain healthy and cancer free. She is booked very far in advance - the first appointment was three months out - but so worth the wait. I have never had to make an "urgent" appointment.
Dec 20, 2017
Love Dr. Pelle. I wouldn't go anywhere else.
Dec 20, 2017
Dr Blake is awesome! So nice and kind.
Dec 20, 2017
The doctors and staff at MedDerm are friendly and knowledgeable. Their office is centrally located for me with parking available. The waiting time is very minimal. Dr. Pelle is polite, very thorough and extremely knowledgeable. I would highly recommend MedDerm for any issues you may have regarding skin disorders or issues.
Dec 15, 2017
My appointment went very quickly and professionally! Thanks for the expertise, information, and short waiting time!
Dec 14, 2017
From the minute I walked in to the minute I left I was greeted and treated so professionally. Everyone was incredibly nice and helpful and made what I thought was going to be a very stressful situation into a very great experience. Highly recommend
Dec 8, 2017
Great staff, great doctor, nice office.
Dec 6, 2017
Every one was nice & made you feel special. Thank you so much. Xo jane
Dec 2, 2017
I have been seeing your for years and am always left informed, impressed and with a smile
Nov 29, 2017
Dr. Pelle is a wonderful doctor and explains what I asks. Excellent care.
Nov 23, 2017
Excellent help for my pre-cancer lesionsi
Nov 23, 2017
We have recently moved to San Diego and I am happy to be a patients of Dr. Patrick Blake.
Nov 18, 2017
The MedDerm Dermatology office is state of the art dermatology that offers a complete line of services. The have skin cancer prevention and therapy, as well as Mohs surgery. The offer a complete line of laser treatments, UV light therapy, broadband light, Botox, complete line of fillers, skin tightening, and also aesthetician services. I'm happy that they can help me look my best.
Nov 13, 2017
Everything was just fine. The only critique I have is that the receptionist did not return my Insurance Card and License before I left the office. Once I noticed that I didn't have these items I had to drive back to their office to retrieve these items. Wasting about an hour of my day. Before I left the counter initially I asked for them back, she told me she still needed them. This is why I feel it was her mistake not mine to return them.
Nov 13, 2017
Dr Woodhall is excellent, and I always recommend her.
Nov 12, 2017
First ever appointment so not wanting to rate yet!
Nov 12, 2017
There was no wait time & I arrived 5 minutes early. The staff was friendly & professional.
Nov 7, 2017
I love this office, everyone is so helpful and pleasant. Dr. Pelle had taken good care of all my skin issues for several years now.
Nov 4, 2017
Dr. Palle was awesome and had better answers to questions I have been asking for over 30 years about my skin condition. Hopefully the results will work and clear my condition. Million thanks for a clearer future.
Nov 1, 2017
Friendly and professional.
Oct 31, 2017
Prior to making my first appointment, I researched you online. I was concerned that the majority of your patients were there for cosmetic help. My first appointment was very easy as staff and Dr. Pelle were extremely respectful and friendly. A most pleasant experience.
Oct 31, 2017
My first visit to Dr Pelle and i will definitely be back. She has a wonderful bedside manner and made great suggestions for some skin issues.
Oct 31, 2017
First visit, very impressed with Dr. Pelle's knowledge and decorum. Very empathetic, patient and skilled. If the need for dermatology arises again, I will not hesitate to schedule an appointment.
Oct 31, 2017
Friendly staff, very thorough. Dr. Woodhall & her team were very professional, yet personal & caring in my treatment. They were educational in explaining the findings of the examination and attentive to accommodating my preference in treatment. The visit was quick & easy.
Oct 27, 2017
Very satisfied with my first visit.
Oct 26, 2017
I was so impressed I scheduled an appointment for my husband.
Oct 26, 2017
Everything was excellent! Top notch. From the forms that were provided in advance, the courtesy of the staff, and the wonderful doctor. I really like the computer technology of my visit.
Oct 22, 2017
Dr. Blake is so great. He is really smart and has the best personality. I am so happy my mom found him.
Oct 18, 2017
Excellent service, friendly staff and the best Dermatologist in San Diego - Dr. Patrick Blake
Oct 13, 2017
The office staff and nurses are friendly and helpful. Dr. Pelle is the best!
Oct 10, 2017
Examination was very thorough. This was my first visit and will continue visiting Dr Blake. I had two concerns from the visit, one was I asked to have my wife in the room during the visit so we could both ask questions we had. The staff was very inflexible about how they wanted the process to work and refused to allow her join me. It was not until the Dr came in that she was allowed in the room. The second was a recommendation I received about a supplement I could try that could reduce the effects of skin cancers. The supplement may be okay for some, but one of the side effects was to raise blood sugar levels. Since I am diabetic this wasn’t a good recommendation. Seems like the Dr should have realized this, since this information was on the new patient information sheets.
Oct 7, 2017
I have been a patient of Dr. Pelle for many years now. She is very attentive and her staff are always great. Dr. Pelle is always on time and never keep me waiting.
Oct 5, 2017
Prompt, courteous and efficient.
Sep 30, 2017
Initially I was not impressed as I waited a full hour in the private room, then got dressed to leave, without anyone having seen me after telling my vitals. I did run into the doctor and his nurse who realized how angry I was and theydid apologize sincerely. I decided to stay, and the rest of the visit was fine. I do need to say that they should have communicated with me when they realized they would be delayed.
Sep 30, 2017
I did not feel important. I felt that because I am with I an HMO my co-pay was insufficient for the services I requested.
Sep 28, 2017
I thought the staff was professional, helpful and friendly. Dr. Pelle was extremely thorough. For someone with a history of cancer, I felt I was in good hands.
Sep 23, 2017
Very efficient effective and friendly
Sep 21, 2017
The exam was fine but I cannot find a pharmacy that carries the prescription in local area - still trying. Also none of nearby pharmacies have heard of the topical ointment for fingernail growth! Maybe you can offer suggestions for an excellent Midtown pharmacy. Helena Janes (in City Heights)
Sep 18, 2017
The staff and my doctor( Dr. Blake) treat me like gold. They are kind, professional, and engaging. I appreciate having doctors within walking distance of my home.
Sep 16, 2017
Appt at 7:30, not seen until 8. First appointment of the day and still ran 30 minutes behind. Otherwise very good staff and appt
Sep 14, 2017
Very kind staff. Would recommend to friends
Sep 13, 2017
#10 in all aspects from the time one enters.
Sep 10, 2017
Dr. Blake was awesome and everyone at the office was super nice and helpful.
Sep 9, 2017
Love Dr Pelle. Clear concise friendly.
Sep 9, 2017
I had a wonderful experience and really felt like my doctor addressed all my concerns and explored all options.
Sep 9, 2017
This was our first visit with Dr. Blake and he was very personable, spent the right amount of time, and answered all of my questions. But, the soonest appointment I could get was 4 weeks out the wait was over 45 minutes to be seen the day of. Also, there was a mix up with the prescription that didn't get resolved for 5 days after the appointment (which was on a Friday afternoon) and I seemed to get the run around from the office staff.
Sep 4, 2017
First time seeing Dr Blake. He seemed well informed, intelligent and interested in my problem.
Sep 2, 2017
Their so wonderful, the place is very clean, very friendly.
Aug 31, 2017
Dr. Pelle is fabulous and knows her stuff.
Aug 31, 2017
I'm a physician and I can tell you I wish my office worked as well as yours.
Aug 29, 2017
I found MedDerm Dermatology online, and booked an appointment. The whole process was easy... scheduling, pre-appt instructions, appointment, and follow up. Wait time in the office was a but long, but Dr. Blake was great... my actual appointment was quick, and Dr. Blake was very personable and made me feel comfortable. I would definitely recommend!
Aug 29, 2017
Excellent! Dr. Pelle is the best Dermatologist I have ever seen. Staff is great.
Aug 28, 2017
Friendly, efficient office.
Aug 26, 2017
I was happy with Dr. Blake and the procedures he performed. I look forward to my next appointment in a year.
Aug 26, 2017
First time there with someone other than Dr. Pelle. He was very personable and professional. It went great!
Aug 24, 2017
I didn't feel like I got a good and complete exam. Lots of questions that remained unanswered.. I guess I will have to wait until next visit
Aug 23, 2017
This office is an excellent example of how a medical office should b run. They run on time with respect for the patient and their entire body. I was actually listened to and offered an avenue in our path to resolving my medical issues.
Aug 22, 2017
As a medical professional myself for many decades, i appreciate the professionalism exhibited by every team member!
Aug 22, 2017
I would recommend to any of my friends who are visiting San Diego from Kansas City.
Aug 22, 2017
Rarely see the same provider/practioner. Recent exam extremely brief with no recommendations of any kind!
Aug 15, 2017
Dr Pelle is one of the top 3 doctors I have ever seen. She is insightful and intuitive and is not afraid to tell you if she doesn't feel like she can help you.I recommend her highly to anyone who is having any kind of skin problem. I travel from Albuquerque to see her and will continue to do so until I find a resolution to my problem.
Aug 12, 2017
Very efficient and helpful with what I needed. I was skeptical to go to someone that was new but it turned out great
Aug 10, 2017
Nurse Cynthia was delightful to work with and Dr. Patrick Blake was very thorough and provided great explanations of his findings and recommended procedures.
Aug 10, 2017
Very thorough and efficient.
Jul 31, 2017
Courtney was friendly (and introduced herself which is always appreciated). Dr. Blake was helpful and on-time.
Jul 31, 2017
The office environment is professional and courteous. Dr. Pelle, is top notch, she was engaging and listened intently to better understand your health concerns.
Jul 31, 2017
Poor quality assurance and staff doesn't care. I was given 6 pages to fill out before my 1st appointment. So much trivial stuff. When I exited my car in the parking garage, I realized the 6 pages of trivial didn't include MedDerm's address. After visiting other business offices and asking directions, I finally arrived, late. I told the counter lady they needed to put the address on the paperwork. Ha! She couldn't possibly care less.
Jul 28, 2017
Great service and very timely.
Jul 27, 2017
Waiting in reception was minimal and Dr Blake was in the exam room promptly, too. I liked Dr Blake's friendly confidence. He made me feel like I was in good hands and performed the 2 biopsies painlessly. The only reason I am giving a score of 8 instead of 10 is the parking situation. It's often not easy to find parking in the structure or on the street. Allow extra time for this possible aggravation.
Jul 27, 2017
Great service and great doctor
Jul 27, 2017
The office staff is friendly & professional. Dr.Pelle is awesome and very thorough in her examination. I highly recommend her as my dermatologist.
Jul 25, 2017
Dr. Pele and all the physicians at MedDerm are extreme professionals. I get cosmetic improvements at MedDerm where the doctors are highly knowledgeable. I refer all my friends to MedDerm.
Jul 25, 2017
Excellent staff and Dr Pelle is a great doctor.
Jul 23, 2017
Good experience overall, except they do not validate parking... BLAH!
Jul 22, 2017
The appointment time was honored, the doctor was knowledgeable and had a plan to deal with the issues.
Jul 21, 2017
Nice and clean office, very friendly staffing.
Jul 21, 2017
The staff and office were very nice and efficient. I will def go back if need be without and hesitation. The Dr was also very nice seemed genuine.
Jul 21, 2017
We were very pleased with our entire experience at MedDerm Dermatology especially with Dr. Michelle T. Pelle who was very through, competent and personable.
Jul 18, 2017
Michelle Pelle MD had an emergency consult that required diagnosis and a surgical procedure. I am a retired MD and totally understand these types of situations. Her schedule was "backed up" because of this consult. It happens....I've been there & the occasion will arise again. The consequences of being a physician. NB Metts MD
Jul 15, 2017
Dr Pelle is an amazing physician and I believe she is one of the best dermatologist's in San Diego. In all fairness, although I had a long wait to see her, she was attending to an emergency situation. How can you get upset about that? Appointments to see her take awhlie just because she is so good at her job!
Jul 15, 2017
Dr. Pelle is fantastic! She's such an expert, SO efficient, without making me feel like I'm not there. Her schedule yesterday was running about 30 minutes behind, so she was kind of rushed, but even so, still listened to me, responded to me, looked me in the eye, was friendly and made me feel at ease. I am very happy with the appointment. She was attentive to what's going on with me, the patient. Validated my concern relating to family history of melanoma, as it relates to my skin type and birth marks. Every appt I've had with her is excellent, and I feel lucky and grateful to have her for my skin doctor--she's ideal!
Jul 13, 2017
Dr. Woodhall was very friendly. She was my pushy and made me feel like she actually had my best interest.
Jul 13, 2017
Very pleased with friendliness of staff and Dr. Woodhall is just lovely. She makes you feel so at ease with her smile, explanation of the procedure and ask if you have any questions. The parking situation could be better (have to pay $3.00 per hour) and entrance to and from garage just barely accomodates SUVS. It quite far for me to travel as I live in Oceanside, but it is worth it because I really like the staff and Dr. Woodhall.😊
Jul 13, 2017
Excellent skin care. Dr Pelle is the best!
Jul 13, 2017
Efficient, professional, caring service. My first visit to this office was a very pleasant experience.
Jul 13, 2017
Dr. Pelle has helped me immensely. She is kind, compassionate, knowledgeable, a wonderful communicator. Wish all doctors were like her!
Jul 11, 2017
Efficient, gracious welcome! Dr. Pelle's patient's needs analysis is conducted meticulously and patiently. Her clear instructions can be executed systematically. As a new patient, I am confident in obtaining expected results.
Jul 11, 2017
My consistent experience with this practice is excellent.
Jul 11, 2017
While MedDerm Dermatology is clearly focused on cosmetic procedures - it is still devoted to providing routine dermatological care. I never feel pressured to purchase cosmetic treatments, as I have in other Dermatologist office. Dr. Pelle pays attention and takes the time to answer questions. I also appreciate that she called me personally to discuss findings of a biopsy.
Jul 11, 2017
There was a second person (intern?) in the consult who was not introduced. She did interact. I don't think she was a nurse (I also saw a nurse before the doctor).
Jul 11, 2017
Dr. Pelle is attentive and very thorough. She has a very professional and friendly demeanor. She freely shares her thoughts and clearly explains her analysis and proposed treatment options. Like most good Dermatologists she is in high demand so you need to plan ahead if you want an appointment to see her. The staff was friendly and professional. Overall an excellent experience.
Jul 11, 2017
From the person who scheduled the appointment all the way through to the exam, I experienced friendly consistent customer service. I am a new patient so I have limited exposure to this office but it has been a great first impression. Since I have not been with them very long I cannot give a rating higher than three stars, but perhaps in time that will increase.
Jul 1, 2017
Saw Dr. Blake. Very nice, very thorough and helpful. He seems to be a great addition to the office.
Jun 29, 2017
A very professional office staff and doctors, who addressed all questions and concerns.
Jun 28, 2017
I don't know if the review is for the survey or my visit but both are/were excellent. I appreciate your being on time. Thank you to staff and physicians. You are a good team..
Jun 28, 2017
My rating is based on my first visit to MedDerm. I was very satisfied with Dr. Pelle. She was very thorough and also very proactive in suggesting ways in which I could improve my skin health.
Jun 28, 2017
Professional experience in the exam and biopsy on my toe.
Jun 27, 2017
Excellent in many regards - only suggested improvement is to reduce the wait time. On-time appointments are very critical for me.
Jun 27, 2017
The best Derm Dr. in San Diego!!!!
Jun 25, 2017
To the point, great service. Gave me the information I needed. Dr. Pelle was very professional and made me feel comfortable.
Jun 24, 2017
My new doctor, Dr. Blake, listens and answers questions. I felt so much better leaving with information regarding my condition, more than I did with the other doctor. i
Jun 23, 2017
I feel comfortable with Dr.Pelle.She was patient and cared with my apprenshion about my treatment.Also her nurse was kind and helpful.
Jun 23, 2017
I feel tha Dr. Pelle is a very knowledgeable and caring doctor after seeing several dermatologists before finding her. I usually don't have a long wait time when I'm in the office even though she does book quite a ways out because of her extensive patient following.
Jun 22, 2017
This was the first time going to this doctor, and the experience was a great one. He took his time with me, explained how he does his exams and made suggestions on my future. I will be back.
Jun 22, 2017
Friendly, professional, very caring staff and physicians.
Jun 21, 2017
Everyone was very nice. Will continue their service
Jun 16, 2017
My Last visit was very Horrible and the person who makes it so bad was Patrick Blake.
Jun 13, 2017
We had a wonderful experience!! The office staff, the doctors and the whole experience was just delightful. My daughter has had a persistant diaper rash for a long time and Dr. Blake was very helpful with discussing a plan of action after diagnosing her issue. We look forward to working more with this office!
Jun 8, 2017
Susan, as always an excellent visit to see Dr. Pelle and her staff!
Jun 8, 2017
On time appointment, friendly doctor, great office staff, pleasant office environment.
Jun 7, 2017
Was referred to Dr. Pelle a couple of years ago and have been well cared for by Dr. Pelle and staff since... have received thorough examinations, received thorough explainations of findings/diagnoses, treatment options and desired and possible side effects of specific treatments. I appreciate the time taken to explain procedures and to answer questions. I chose to see Dr. Pelle out of network and am happy I have done so. Her services cost less than other dermatologists and the care is exceptional! Friends and family have switched to Dr. Pelle and are also very pleased with her staff and services.
Jun 6, 2017
I found a lovely atmosphere in the office. Lupita (this was my first visit here - for allergy testing) was very nice to me and administered the "patches" on my back. I found her to be excellent and professional in her time with me, and I appreciated it. I didn't see the doctor today, but will tomorrow, I think, and I'm looking forward to meeting Dr. Blake.
Jun 6, 2017
The reception staff is nice and helpful. However, I am not happy with the last provider I had. I will be calling today regarding my issue with her.
Jun 6, 2017
After several years of unsuccessful treatment by other caregivers, Dr. Pelle correctly diagnosed my condition and prescribed an effective medication. I'm much healthier and happier since I found her. She is energetic and focused, but is also certain to answer all your questions and reassure you if you have concerns. The entire office staff is knowledgeable, friendly, and considerate. I highly recommend MedDerm.
Jun 5, 2017
Dr. Blake and Cynthia his assistant were great. They listened to me and made things easy to understand
Jun 3, 2017
Friendly staff. Doctor was very thorough.
Jun 2, 2017
Love Dr Woodhall but appt was an hour late. I'll be back. She's worth waiting for.
Jun 2, 2017
I really like this office. After years of avoiding the dermatologist from a bad 3RD degree burn, DR Woodhall made me feel very comfortable. She is very smart, kind, and honest. I highly recommend her and their practice.
May 31, 2017
I loved the Dr. She was so knowledgeable .
May 25, 2017
Very impressed with the level of Dr. Pelle's care. Informal and personable manner which is reassuring. Good advice, good treatment, overall good care.
May 25, 2017
Every body was kind & helpful.
May 25, 2017
Friendly, timely, professional service. Easy to parking and access. What more can you ask for?
May 24, 2017
Each staff member including the physicians always greet each patient as a valued and interesting person. The physicians and assistants rank among the most respected and competent one can hope to find in any city in the United States. Because they strive to maintain their skills and to provide excellent and unparalleled health care for their patients they are without peer.
May 24, 2017
4.5 stars. Very nice place, My impression was that everyone was ready to help and address your concerns. The staff and doctor were careful and business-like, no extra hype or superficialness. They addressed my concerns and I was pleased, explaining things as they went. I will return for follow up next September.
May 24, 2017
Everyone was Really nice. I had a great experience there.
May 24, 2017
Great office staff the PA was awesome.
May 23, 2017
The assistant that I saw was friendly and efficient.
May 23, 2017
Dr. Patrick Blake took the time to listen to my concerns and examined me to assess a beginning course of action to help with my condition. Thank you, Patrick. I look forward to continue visiting you and the facility you work for.
May 23, 2017
I am not sure I understand this questions. But I think it is important that a critical piece missing was a document to take with me on at home care. I do not know when to stop bandaging it or how many times a day it should be dressed. It would have made a huge difference to have a handout like that. Although I ave been though this before it was a different physician andI do not remember the specifics on the required care. Other than that I was it a very good experience.
May 8, 2017
Very professional experience...
May 7, 2017
I've only had one visit so let me see there follow up skills.
May 5, 2017
Love Dr. Pelle. Very nice and personable.
May 5, 2017
HALLELUJAH!!!! The itch is gone......I HAVE BEEN SLEEPING AT NIGHT, NOT WAKING UP TO ITCH!!! THANK YOU, THANK YOU. THANK YOU!!!!! The Triamcinolone Ointment saved the day!
May 5, 2017
I am impressed with the professionalism witnessed on my first visit to MedDerm Dermatology. Each member of the staff with whom I interacted, including Dr. Pelle is top notch. I rarely go to a dermatologist but the last time (not MedDerm) was not a positive experience. I am very happy that Dr. Pelle quickly diagnosed a problem which was misdiagnosed by the doctor from before.
May 1, 2017
Office nice and appreciated feed back from Dr and staff.
May 1, 2017
Very impressed with your entire operation! Never had any medical exam go this smoothly or quickly! This was my first time here but I would definitely recommend Dr. Blake and his excellent staff if you are looking a good dermatologist!
Apr 29, 2017
This was my first appointment with Dr. Michelle Pelle who was highly recommended by my current dermatologist. I have a sometimes unbearable rash on my scalp and body since September 2016. During that time I had the opportunity to be cared for by two very good dermatologists and one allergist without much success. I was told that Dr Pelle loves new challenges and has a wonderful gift for and track record of curing difficult and uncommon skin conditions. During our first session, it quickly became apparent that doctor had read through the 8 months of my previous office visits, labs, biopsy and allergist reports and quickly put together a short term plan that hopefully, will isolate and expose the root cause of my condition. You will love Dr. Pelle's knowledge, her energy and the clarity in sharing her thoughts and expectations. The front office staff was terrific and made the new patient information collection process. The nursing staff members assisting were very knowledgeable, very professional and efficient modeling Dr. Pelle and her reputation for high standards of excellence. I feel fortunate that I am now in Dr. Pelle's hands and I am extremely optimistic that my condition will soon be alleviated. Note: I have marked the rating as 5 stars but for some reason a couple of the stars are not holding the rating. Jim Serazio
Apr 27, 2017
It was my first visit but I was very happy with Dr. Blake and would request him again. I don't remember everything he told me because of technical terminology so would like to have a summary of my visit...what we discussed and what, if any follow-up would be recommended for me.
Apr 26, 2017
Great service and compassionate care!
Apr 19, 2017
I was very pleased to get all my issues solved in one visit. Fast and friendly doctor explained everything quite well.
Apr 17, 2017
I have seen many, if not all, of the practitioners and am very pleased with their quality of care. I often refer patients, as I am a dental hygienist, to this practice for derm care. I have had a few things removed and am happy with the results!
Apr 15, 2017
Was given plenty of time to discuss my concerns with a patient and well qualified physician who not only listened but made me feel comfortable. I would recommend this office and staff to anyone interested in quality care from some of San Diego's most qualified Dermatologists!!!!
Apr 15, 2017
MedDerm Team was prompt, courteous, professional and spot on in their diagnosis and treatment !!
Apr 13, 2017
I appreciate very much that Dr. Pelle listens to my concerns - she always has. Dr. Pelle explains everything thoroughly, she anticipates my questions - she is the epitome of a physician who cares about her patients and ensures that they receive the best possible care. The office staff are gracious and welcoming - everyone is greeted with a smile!
Apr 13, 2017
From the moment I walked into the beautiful office, I felt welcome. The gal at the front desk was very professional and polite with a warm smile on her face. The office decor was very modern and appealing. It's the perfect look for a dermatologist's office. It wasn't much longer, that I was called in by a sweet gal who really knows how to do her make up. Gorgeous, inside and out! She was so very sweet and professional. I originally was scheduled to see Dr. Katrina Woodhall, but she had an emergency (I hope everything is ok). So, I was seen by Dr. Michelle Pelle, who I was originally referred to by Allergist, Dr. Feigenbaum. At the time of scheduling an appt., Dr. Pelle was fully booked and I was not available. I was so pleased that I was able to be seen by Dr. Pelle after all! She's absolutely amazing. I appreciated her professionalism, her kindness and her sense of urgency to get to work on a solution. I am very self-conscience of my skin's condition and I do not allow anyone to see my skin, ever. Doctors included. It took me years to get up enough courage to see a doctor. I feel so fortunate that she has agreed to continue to see me and help me find the cause and hopefully a cure for my skin condition. I feel very comfortable with Dr. Pelle and her staff. They are wonderful and I have already referred co-workers to visit MedDerm. Thank you, MedDerm!!!
Apr 12, 2017
My office visit went fine, the physician was respectful and took care of all my concerns. Thanks!
Apr 12, 2017
I got in quick and the doctor explained everything. I was treated and given excellent instructions
Apr 11, 2017
Fast, friendly knowledgeable!! I look forward to solving any further skin problems with dr. Blake
Apr 10, 2017
Very professional service without the rush to end the visit that is the norm with other Doctors. Dr. PELLE has gone beyond the normal office visit and has followed up with other tests and biopsies for me.
Apr 8, 2017
Always a pleasant visit with Dr. Pelli she's excellent at her Fashion
Apr 7, 2017
Prompt appointment. Always friendly and through. Been going here for a few years and they just take care of business.
Apr 5, 2017
The review with the Doctor was quite late; 35 minutes to be precise! I was taken into the consultation room on schedule at 11:30, but then spent the next 35 minutes there waiting for the Doctor's presence; not goo!
Apr 5, 2017
I most enjoy the friendliness and patience of all, the Dr. and Her assistants
Mar 29, 2017
as always good responsible care.
Mar 26, 2017
Though I had no skin cancer I had pre cancerous stuff. Was told how to deal with it and am doing so. Mg
Mar 25, 2017
Dr. Pelle is a wonderful doctor. She is very intelligent, helpful, personable and has a great personality.
Mar 21, 2017
Very professional and friendly. Love Dr Blake nice young man. I will be back
Mar 18, 2017
Excellent experience. De. Woodhall is first class physician and has great staff to back her up. She was professional and empathetic.
Mar 18, 2017
Everybody was very professional and very experienced in the knowledge of the condition we had the appointment for. They were also right on top of paperwork that was needed and explained it with an understanding that we could understand. Very friendly and polite!!
Mar 17, 2017
Quick, comfortable service
Mar 15, 2017
I loved Dr. Blake. He was caring and took time to listen and did a thorough examination.
Mar 15, 2017
Dr. Peele is wonderful. I had my first visit Friday and she was thorough and pleasant with a lovely sense of humor. I made an appointment for my husband on my way out! It does take a minimum of 2 to 3 months to get an appointment, but we're looking for preventative maintenance so not an issue for us at this time.
Mar 13, 2017
Staff was friendly, wait was minimal, doctor's bedside manner was impeccable and the explanation of what was to be done was very thorough.
Mar 13, 2017
The staff are friendly and professional!
Mar 12, 2017
Office staff was very thorough and accommodating. Dr. was very compassionate.
Mar 10, 2017
I had an 8:15 appt. on Wednesday, March 8, '17. I was promptly brought into an examination room at 8:15 and there I sat for forty five minutes. I finally, at 9:00, walked out of the room and questioned the many reception workers why I had an 8:15 appt. and was sitting in a room by myself at 9:00. "The doctor is doing a procedure that took a little longer than expected." I asked why no one had told me, the patient, what was going on. "Sorry/sorry/sorry;" is what I was told. "I'll go back to the VA healthcare system and take the abuse and waste of my time there."
Mar 10, 2017
Very pleased with doctor I saw. He took the time to look at my hand and do what was needed although it was not what I was in there for. The doctor was one of the best.
Mar 9, 2017
Dr Pelle is an excellent doctor!!
Mar 9, 2017
I feel very comfortable in the office and with the staff. I've always felt that I was listened to by the doctor and that there is an agreed upon best course of action that works for me. The only constructive comment I have to say is that it has been increasingly difficult to get through to make or change appointments. Other than that everything is wonderful, especially the doctor. It really does make a difference when the healthcare provider is genuine and comes across as if they really do care about the patient. Makes all the difference!
Mar 8, 2017
Dr. Woodall and the staff are professional and careing.
Mar 8, 2017
Very kind and professional service. M
Mar 4, 2017
While one may not get an appointment quickly, it's worth the wait. Dr. Pelle is thorough, attentive, and quick. If she sees something that needs a biopsy, she removes it promptly so you don't have to come back for another appointment. Dr. Pelle is knowledgeable and professional. I'm grateful to see her once a year for the last 4 years for my annual check up.
Mar 2, 2017
Great and friendly team environment
Mar 1, 2017
Everything went off like clockwork: directions to parking, finding the Suite, pleasant reception. Experience was on time, friendly and crisp in its execution.
Feb 28, 2017
All of my questions were answered and the exam occurred per schedule in a very friendly and efficient manner.
Feb 25, 2017
Great experience. Everyone friendly and professional. Felt well taken care of.
Feb 24, 2017
I really like my new Doctor, Dr. Woodhall, she is great!! I look forward to seeing her for all of my dermatology needs! Very kind and knowledgeable and listens!
Feb 24, 2017
I arrived a bit early for my 11 a.m. appointment with Dr. Blake, if not as early as I had intended. Having brought in a copy of the various cards with information usually needed for a new doctor's office helped to expedite some of the work. I filled in the paperwork as quickly as I could. Some people who came in after I did went in for care first. Still, the visit was terrific. Dr. Blake was professional, thorough & kind.
Feb 23, 2017
Enjoyed meeting Dr Blake. Very personable, knowledgeable and down to earth. I would not hesitate at all to refer friends to him. The entire staff was friendly and Marianne (pretty sure that was her name, just accepted to Stanford PA school) his assistant, was also excellent!!
Feb 23, 2017
I already have recommended Dr. Woodhall.
Feb 23, 2017
Great service provided...just referred 2 friends to Dr. Pelle yesterday
Feb 23, 2017
Dr. Pelle is extremely thorough and instills great confidence in her abilities.
Feb 23, 2017
This was a happy, cheerful group. It was as good an experience as I could imagine under the circumstances.
Feb 21, 2017
If you have any issues with your skin or just require a checkup MedDerm Dermatology is a great place to go. They offer a low stress atmosphere with highly skilled doctors. I would highly recommend their service to a friend or colleague.
Feb 19, 2017
Great place. Lacey greeted me warmly. Dr. Blake and Marian took excellent care of me.
Feb 18, 2017
Very hard to find. Sending out directions to new patients would be a help.
Feb 17, 2017
The first person you come to at the reception window is Lili. She is super knowledgable, very friendly, and made a great first impression (It was a bonus that she is pretty too). I like getting paper work ahead of time and they made that happen. After I checked in, it was a very short wait before I entered and started my time with the nameless (I forgot her name) sweet young lady that took finally prep notes and gave me instructions. She too was great at her job, sweet, easy to talk to (and, bonus, pretty too) Then Dr Blake (handsome, blue eyed, tall guy with a quick smile) came in and did his thing. He was a real person with a real personality...he made me feel at home even in that paper gown I had to wear. He did a thorough job of checking me out and instantly diagnosed a problem area I had been have trouble with... He helped me with several other little issues as well. Great guys, I felt like he listened well and responded in a caring manner. Marian was the Dr assistant. She (also cute) was on top of things getting things for the doctor before he even finished his sentence. She did the final wrap up with me and explained the way forward super clearly. Great experience all the way around. All quality people - and everyone was so good looking...what's with that? :) The only thing I'd say is missing is a little help with the parking. A partial voucher would be nice but I also realize I am spoiled by Dr Bressler's parking vouchers. Thanks friends..
Feb 16, 2017
Dr. Woodall was very informative and I loved her Botox philosophy - less is more! I bruise easily, but hardly had any evidence of the needle pricks after a couple hours. I recommend her for Botox treatments - great results!
Feb 15, 2017
Pleasant atmosphere, staff are very professional. Dr. Pelle gave clear explanation of diagnosis.
Feb 15, 2017
Everything was perfect except that Dr. Pelle was quite far behind schedule that afternoon. I was informed of this while I was waiting and offered a drink of water. I know that medicine is unpredictable. Never know for sure how long each patient is going to take.
Feb 14, 2017
From the front desk, receptionist was extremely friendly and helpful. First time to meet Dr. Pelle, very friendly and though. Recommended by my rhumatoligist Katherine Nguyen. She hasn't been wrong yet on the Doctors she has recommended. We call them the dream team.
Feb 12, 2017
I needed a biopsy for a reacurring rash while it was still active. They were very accommodating and squeezed me in. Everyone is always friendly and very helpful.
Feb 10, 2017
I found the staff very knowledgeable and efficient in their detailed analysis and work, taking time to answer all questions and give detailed descriptions of any procedures and process they were conducting.
Feb 9, 2017
Always very informative and unrushed treatment.
Feb 7, 2017
Courteous and friendly check-in. Doctor explained everything. Discussed options. Asked if any other issue or question. Displayed and voiced compassion and concern.
Feb 4, 2017
Always a pleasant experience with friendly and knowledgeable staff.
Feb 3, 2017
Since I had already been to a dermatologist who had already looked at my moles and shaved two of them and forwarded all of my information to you, I think a consultation meeting was entirely unnecessary. I as never informed that that is what I was coming in for. Had I known that I would have cancelled the appointment. I am incredibly busy and really don't have a lot of money to waste on appointments that basically get me no where except to schedule another appointment that will cost me more money.
Feb 3, 2017
Dr. Pelle and her entire staff were wonderful!
Feb 3, 2017
Dr. Pelle is just excellent. Takes time and listens
Feb 3, 2017
Great service! I got stuck in traffic yet the staff still made room for me. The service was kind and knowledgeable a true 5 Star experience. My wife,son, and daughter all choose this team for all of their Dermo needs.
Feb 3, 2017
Michelle Pelle and staff are professional, courteous and expert. Doctor Pelle cares about your medical condition, the cosmetic effect of anything she does as well as the financial impact of proposed treatments. I cannot say enough about her.
Feb 2, 2017
If you offered parking validation I would give 10 stars.
Feb 1, 2017
Always a timely, compassionate, and thorough medical experience.
Jan 28, 2017
I would like to hear from Dr. Pelle after my excisions in the next week
Jan 24, 2017
Dr. Pelle has taken the time to understand my medical history and provided advice and options to manage my psoriasis. Sje seems to keep up with recent research and is able to provide explanations for her recommendations that make sense to me. Her staff are extremely helpful as well.
Jan 24, 2017
The staff was very friendly and knowledgeable. My appointment was on time and was very pleasant and easy. Highly recommend.
Jan 18, 2017
I always feel like I get good care and attention. The staff is friendly and knowledgeable. Dr. Pele always gets results to me as quickly as possible by a personal phone call.
Jan 16, 2017
Appointment was on time, quite efficient, answered all of my questions and made proper recommendations for treatment.
Jan 15, 2017
Great office, great doctor
Jan 14, 2017
I found the clinic to be a bright and cheery place to go. All my queries were answered.
Jan 14, 2017
Efficient, friendly, professional.
Jan 14, 2017
Originally came in for skin growth evaluation several years ago. Got the problem resolved and also other problems were discovered. They have since been resolved, and I continue to come for maintenance. Have recommended this practice to others. Extremely competent, thorough service.
Jan 14, 2017
The staff was friendly and professional. The doctor was attentive and thorough.
Jan 13, 2017
Was seen right away. Excellent service and good advice. Dr. Pelle is an excellent dermastologist.
Jan 10, 2017
Pleasant staff. Good location.
Jan 7, 2017
Excellent exam. Doctors and staff are very professional.
Dec 29, 2016
Excellent dermatology practice. Good customer care and good doctors. Good follow up.
Dec 29, 2016
A real pleasure. Dr. Pelle is not only bright and knowledgable, but also very practical . Very few physicians have her type of common sense -- I know, I have practiced medicine for >50 years.
Dec 24, 2016
Dr. Michelle is so conscientious that her treatment worked on the condition, met your expectations and that you're pleased with the results. Dr. Michelle is an excellent listener; I trust her recommendations for treatments and will happily recommend Dr. Michelle Pelle to my anyone with dermatological concerns.
Dec 14, 2016
I love coming into Dr. Pelle's office. I'm met with a smile and seen at my scheduled time. The office is clean, modern and welcoming. Dr. Pelle is efficient, knowledgeable and instills confidence.
Dec 14, 2016
Pleasantly surprised to find all staff from front office to Dermatology staff were efficient and very pleasant staff. I was impressed with the customer service level and good "vib" I felt from the office staff.
Dec 13, 2016
Dr. Pelle was quick, efficient, direct, kind, and straight forward. What more could you want from a doctor?
Dec 13, 2016
After 2 years of suffering with an allergy, Dr Pelle pinpointed the problem on the first visit.
Dec 12, 2016
From the moment I entered the office until leaving, I was greeted courteously and treated professionally. It felt comfortable to be a patient at Med Derm
Dec 3, 2016
I found Dr Pelle and her staff to be very attentive, efficient and kind. I was examined and treated without feeling rushed. Dr Pelle addressed my concerns and I was out of the office in 45 mins.
Dec 2, 2016
Very thorough. Very helpful. You guys are my skin Drs. Thank you
Jun 19, 2016
Dr. Pelle is always a pleasure to see. She and her staff are professional and still friendly and caring. I was especially pleased that I was seen within 5 minutes of my appointment time.
Jun 18, 2016
Professional, caring staff!
Jun 17, 2016
Doctor Pelle was a true professional that paid attention to detail and gave me a thorough baseline check up to ensure comfort in knowing that I was in good hands when I left the office. I would highly recommend her to anyone that is looking for a great Dermatologist!!
Jun 17, 2016
Dr Pele is quick, knowledgeable and easy to talk to,
Jun 16, 2016
Dr. Jacobes is my doctor, i realize he is leaving, as so will I. If I don't join Kaiser, I will follow Dr. Jacobes to Scripps. I am the poster boy for skin cancer, he did 6 MOHS (in one visit) on my nose two years ago, then on to Dr. Samimi for skin graft. Dr. Jacobes knows my history, which i feel is important. Other than that, the office personal are wonderful, actually some of the best...
Jun 13, 2016
On time service with a very professional staff. Sorry to hear Dr. Jacob is leaving but look forward to having Dr. Pell as my new dermatologist.
Jun 13, 2016
Kellye Vogel is thorough, professional, affable. A consummate health care provider. The staff in the reception area couldn't be nicer and helpful. The techs/nurses, also, are superb.
Jun 12, 2016
Always great interest,intelligence and guidance from Dr. Pelle.
Jun 11, 2016
A very organized, professional and friendly office.
Jun 11, 2016
I have been going to MedDerm for approx. 1-1/2 years after a referral from my regular doctor, Stewart Frank. I hav had a couple of small objects removed with no problems. Dr Jacob has been my attending doctor and I have always been well pleased with his procedures and concern. Also the staff has been very nice. I'm sorry that Dr Jacob will be leaving MedDerm, but I will continue to see him at his new location. Thanks for the opportunity to respond to your request.
Jun 10, 2016
Dr Pelle is an excellent doctor. She has helped me with improving my skin and has been one of the nicest doctors I have ever had! I have great confidence in her.
Jun 9, 2016
Exceptional, fast, thorough, knowledgeable, friendly, efficient
Jun 9, 2016
I had an initial exam with Dr. Michelle Pelle. I unfortunately had to reschedule twice, but three times was a charm! Dr. Pelle is thorough. I have lived in the sun my entire life and needed a total body exam. She started at the top of my head, examining my entire body...finishing with the bottom of my feet. She circled questionable areas, took photos (for comparison in three months), and did one biopsy. She explained everything as she went along. Asked my opinion on quick vs. over-time treatment (for three months with an ointment). I really felt like my health and well-being was her top priority.
Jun 7, 2016
Dr. Pelle, the nurses, and office staff are first rate. I appreciate the excellent care I receive here.
May 26, 2016
Friendly excellent professional experience.
May 24, 2016
Wanted the same thing I had one year ago. This time in addition to my copay they wanted $150.00. I work on the same floor and have always recommended this group. I left and was told my copay could not refunded for up to two weeks. Very very unhappy. The PA could not even come in the room to talk about it
May 18, 2016
This was a great experience!!!!
May 17, 2016
Always a thorough and pleasant experience. Dr. Pelle is great and ensures your knowledge on keeping track of your body/skin.
May 17, 2016
I will be honest, I have no idea what most of the words coming out of Dr. Pelle's mouth mean but I am not going to fault her for being genius. I have another doctor like her where the say things in 'Doctor' speak and just move on as it isn't really of concern . . . it's normal every-day things not to be concerned about and if they stopped to explain every bump and bauble, they would never get to all their patients. Now from the beginning - their system is very efficient much of the time. You fill in an online form and then someone contacts you to set an appointment. It works really well and the person is very pleasant. Unfortunately what happened to me is that when Lynn called me, I happened to be standing inside a store and we got cut off. Being that she had my number and she knew I was calling to set an appointment, I truly expected her to call back. She didn't, ever. Now again, I am assuming that she didn't try. And again, they are a super busy office if you have never bee
May 16, 2016
Thorough, on time and informative. Thank you
May 10, 2016
After many decades of dermatology treatments I can honestly say that I have found my perfect match! Dr. Pelle is by far the most innovative dematoligist I have experienced. She is willing and extremely knowledge about trying many methods of treatment for my varied types of skin cancer. Her cutting edge treatment is also shown by the way she runs her office. Her staff is stellar! They are professional, caring and make all of my visits comfortable. I highly recommend MedDerm for all of your skin care needs. Looking forward to my next visit!
May 10, 2016
Excellent care from all staff from the front receptionist to Dr. Pelle.
May 7, 2016
My first visit and I was very happy. The staff are all very nice. Appointment was on time and thorough. I was treated for a few things and give good instructions about further things I need to do.
May 6, 2016
Probably one of the most friendly doctors offices I have visited
May 4, 2016
MedDerm has very helpful with all my skin needs and very efficient too. Dr. Pelle and her staff have treated me on many occasions and they are always polite, punctual and professional.
Apr 30, 2016
Top notch professionalism in every aspect. Dr. Pelle is wonderful.
Apr 29, 2016
Friendly and courteous staff makes you feel welcome the moment you enter ! Dr.Pelle treats you professional and makes you feel important with all your concerns, no matter what!
Apr 29, 2016
It was very professional. I am very happy with Dr Pelle
Apr 26, 2016
Surgery went well on those two growths on my left arm. Hope they do not come back! Appreciate your professional and care see you on the 9th of May. Patient Fr. Wayne Sanders+
Apr 26, 2016
It was a pleasant visit. The staff were all nice to me and I didn't have to wait long.
Apr 23, 2016
Excellent service. thank you!!
Apr 19, 2016
Excellent experience, office staff friendly and great dermatologist!
Apr 17, 2016
As always, I had a very thorough visit with Dr. Pelle and Stephanie. They are both excellent and knowledgeable in their fields.
Apr 15, 2016
I wish you could validate for parking.
Apr 14, 2016
Initial visit appointment sooner, doctor not in such a rush....at risk for errors....
Apr 12, 2016
1. Parking - I don't like paying $3 to park to go to a doctor appointment. Would like free parking or at least a sticker for $1 off. My appointment/visit is typically 15 minutes, yet I still have to pay $3. You offer something for parking, but only if you're there 2 hours or more which wouldn't apply to me. Next time I will have to leave early and find street parking or at the hotel across the street. 2. I've had the first appointment time there in the morning in the past at 8am and this time had the first appointment after lunch 1pm so that I could be seen right away without having to wait for another patient ahead of me. Both times the doctor didn't come in the room until about 15 minutes after my appointment time (8:15-8:20ish and 1:15). I wish I would be seen right away at 8am and 1pm since there's no other appointment ahead of me. Are the 1st appointment times really 8:15 and 1:15 and the patient told 8:00 and 1:00?
Apr 11, 2016
Just keep doing what you are doing everything is excellent. The best Doctor and staff that I see. I travel from Las Vegas and I get treated with care and respect.
Apr 9, 2016
This office is like heaven on earth. Everyone works together in making your experience personal and positively the best medical appointment you will ever have. All the employees are happy and smiling, kind and gracious. I didn't see one sad face there, and my face was the happiest.
Apr 9, 2016
It always seems a bit difficult to get pricing for cosmetic procedures. I never seem to know exactly what I will have to pay.
Apr 9, 2016
i very much appreciated that dr. pelle took the time to explain to me how pricing worked for my procedures. That was a level of transparency with pricing for medical procedures that I have never experienced in the past. Generally, doctors complete their procedures without ever mentioning costs - as if they do not exist. I am glad she acknowledged the business aspects of the visit. I wish she could be my general practitioner. thanks!
Apr 9, 2016
Much better and faster service then dealing with the VA directly. Parking validation would be really helpful.
Apr 7, 2016
My appointment was running late, so I appreciated the offer to validate my parking. Thank you!
Apr 7, 2016
N/A Best doctor's visit I've had in years.
Apr 7, 2016
Everything went very well, things were explained completely and I am very satisfied.
Apr 5, 2016
This rating is for the doctor, not the office staff, or nurse.
Apr 4, 2016
I was referred by my PCP John Dodge, to Dr. Jacob. I had a great experience and am confident the treatments Dr. Jacob has suggested will address my derm. issues. I enjoyed Dr. Jacobs patient care skills, very interactive, knowledgeable and results oriented. I look forward to working with him in the future.
Apr 3, 2016
Shortly before my scheduled routine return appointment, I noted a new facial lesion. I called to reschedule for an earlier appointment. The scheduler was immediately helpful and arranged an appointment within a few days. Skin biopsy was performed much to my relief; now awaiting results. Am deeply grateful.
Mar 30, 2016
Dr Pelle is a fantastic dermatologist...efficient and professional.sometimes difficult to make appointments with her though
Mar 29, 2016
It takes far too long to get an appointment. I've fine seeing the practioner or any doctor, but it still takes at least a couple of weeks to secure an appointment - and often three weeks or more.
Mar 29, 2016
This clinic seems on average with other clinics. The front staff is good; the doctor seemed uninterested.
Mar 29, 2016
Dr. Pelle and everyone else I interacted with were awesome. Dr. Pelle was efficient without making me feel rushed. She also worked with me to provide the cheapest way to obtain the medicine I needed, which I much appreciated. I will definitely be coming back and telling me friends to do the same!
Mar 29, 2016
Excellent physician and office staff. Good explanations from physician.
Mar 1, 2016
We waited a little long however, the doctor apologized so we assume everyone has a busy day or gets behind. All the staff were exceptional - It is one of the best offices we've been to.
Mar 1, 2016
Just the wait time seems to be an issue with my visits. I had to run out during my visit to add more coins to the parking meter because it was about to expire. I didn't expect to be there as long as i was due to the waiting time. Aside from that, the staff and Dr. Pelle are amazing
Mar 1, 2016
It would be great if your email could receive photos, so that in the event of a serious condition, a more rapid response/visit could be received.
Feb 27, 2016
I think your office is the only one in the building that doesn't provide parking validation. Very inconvenient and off-putting to be honest.
Feb 25, 2016
Seriously. Dr. Reza and his associates run one of the best practices in town, and refreshingly, one of the most efficient I’ve seen in years. Very professional. I didn’t know what to expect, but Dr. Reza has excellent training and experience. His disarming personality set the tone for a relaxed and stress-free visit. My favorite part was “do you have any other questions?”
Feb 22, 2016
It took longer for me to get up the elevator than the actual contact with the doctor. I don't want to waist time but as a new patient I would expect a little back and forth conversation and history sharing.
Feb 22, 2016
Thank you for a very pleasant return visit to Dr. Jacobs.
Feb 22, 2016
Nothing to improve!Very professional office and staff.
Feb 21, 2016
I was very pleased with all aspects of the service. I felt I was treated in a caring manner and Dr Pelle explained everything clearly. She did seem to be a bit hurried, but provided very substantive service and attention.
Feb 19, 2016
I would provide all new patients with the paperwork via email or guide them to the website so they can complete it prior to the visit. This would help save time on both ends.
Feb 19, 2016
Good experience Prompt survice
Feb 17, 2016
Just to say that Kelly was great! Matter-of-fact, clearly explained things, efficient, and gentle.
Feb 17, 2016
I need to get more comfortable with my appoointments
Feb 17, 2016
The facility was easy to find, clean busy but not crowded, friendly staff all questions and concerns addressed plus some.
Feb 13, 2016
No. From my first phone call to my visit, everything was great!!
Feb 11, 2016
Make sure you have people's correct contact number. And why in the flip should someone have to wait 6 MONTHS for an appointment?!!!! When you canceled my appointment, you claimed you left me a phone message, on a phone that doesn't exist, and of course I never received it. I think It would be easier to get in to see President Obahama, or even Donald Trump. Also your receptionist was so very rude. "Well I don't know how long you've waited, but do you want to reschedule? It will be another 3 months." Snotty. Last note; your parking and directions are a holy nightmare.
Feb 7, 2016
Just making appt is hard we must stay long time
Feb 5, 2016
No. I like everything just the way it was
Feb 5, 2016
Instead of answering all the form questions in the office, why not email them to upcoming patients so they can answer on computer at home and send back to you?
Feb 2, 2016
I felt very comfortable with the office staff and with Dr. Pelle. I'm hopeful that we will have a long and very effective relationship.
Feb 1, 2016
Parking validation would be nice.
Jan 31, 2016
Everything was fine except that the doctor talked so quickly that I can't remember most of what she said. It would be most helpful to have a copy of her findings and recommendations to share with my family.
Jan 29, 2016
I think you try your best to be punctual but when dealing with patients one has to leave room for the unexpected. Thank you for being friendly and caring.
Jan 29, 2016
I was well impressed and look forwards to the next visit!
Jan 28, 2016
Return phone calls and provide accurate information and don't let the patient chase you to for the service that they need. You are not the only game in town.
Jan 26, 2016
I can't say enough about the great staff and Dr. Pelle really made me feel comfortable with her manner and knowledge!!! My nurse was excellent as well....Great visit from start to finish!!!
Jan 26, 2016
Even though I only go there once a year or so, I always feel like an old friend or crazy, but loved uncle when I arrive to the office. Everybody smiles and makes me feel welcome and like I'm the most important patient there. Michelle is also great about follow-up phone calls to make sure I understand everything that we talked about. It's always been a great experience. Thanks ladies!
Jan 14, 2016
Excellent customer service and doctor was on time and attentive.
Jan 14, 2016
Very pleased with yesterday's first visit/introduction to MedDerm Dermatology staff and Dr. Pelle.
Jan 12, 2016
I was on time for my appointment but the office was about 15 min behind. Overall a good experience I will come back.
Jan 10, 2016
Only issue is Dr Pelly should not act so rushed, speaking so fast and frequently checking her watch.
Jan 9, 2016
The office visit went efficiently and everything was explained to me well.
Jan 8, 2016
Dr. Jacob and his staff provide the type of medical service that we all desire. I would recommend this practice without reservations.
Jan 7, 2016
My only problem with the whole experience is that I went to the wrong address, because that is what's still listed on Yahoo. Someone needs to change that for sure!
Jan 7, 2016
He was very pleasant and professional. I liked him very much and plan to come back to him.
Dec 31, 2015
Wait time a little long. Sometimes that can't be helped. We understand that.
Dec 17, 2015
I like everyone there and the experience was very good.
Dec 10, 2015
My visit was anticipated, paperwork was minimized to the essential details, Dr Pelle was on time, professional and caring. I got all my concerns answered, and left content. If you are on a search for a bad experience, look elsewhere.
Dec 8, 2015
A starbucks and salad bar.
Dec 2, 2015
The visit was great. I appreciate being seen on time with attention and given clear explainations of treatment.
Dec 2, 2015
We were very pleased with the entire visit and especially, Dr. Pelli!!
Nov 24, 2015
Be more honest about your overall process with appointments.
Nov 24, 2015
Give away samples of products.
Nov 21, 2015
In general very good. I really liked the B-day discount.
Nov 21, 2015
I have visited many dermatologist, and think Doctor Pele is the BEST! She is efficient without making you feel like she is in a rush. She explains everything as she goes along, and listens when you ask a question. I am feel confident of the "state of my skin" when I leave her office. I HIGHly recommend her to everyone.
Nov 20, 2015
Customer service is top-notch!
Nov 19, 2015
Offer Brilliant Distinctions Reward program
Nov 18, 2015
Everything excellent..but please can you send me by mail any brochures or information materials..what other services can you offer..
Nov 18, 2015
Everyone was very polite and clearly explained all the answers to the questions I had. Very professional staff and Doctors.
Nov 17, 2015
Arrived 15 minutes late due to rainy day and lots of traffic accidents. Was told I would need to reschedule after fighting horrible traffic and trying to find parking in a crowded parking structure! I was told I would need to be rescheduled when I checked in. I had to Insist on being seen and was told I could only be seen for a specific condition but not have a check up. I suppose the office thought that was some kind of fair offer. I currently live outside San Diego, starting a new business up north, and I made an appointment to be seen while I was in town. This exam was important to me as I do not have access to this kind of healthcare where I am living currently in the back country of Yosemite National Park, over an hour away from the closest town. The attitude of the staff and the policies are not customer service oriented. I was not able to have a complete exam though only 15 minutes late. My time in San Diego was limited with no time to "reschedule" before I was to leave again. That coupled with the fact that my wife had to wait 1 hour in a cold exam room before the doctor arrived to check on her during her last office visit puts this office beyond the pale for bad service. She was told the reason she waited an hour was due to her being an "add on", which she was not. My wife already has found a new dermatologist and you can be sure I will as well.
Nov 11, 2015
yes, be more welcoming of new patients or have other referrals available
Nov 8, 2015
Everything went as it should have. No complaints!
Nov 7, 2015
You're doing a great job all round! Can't think of anything you could improve except the age of some of the magazines in the lobby (ha!).
Nov 7, 2015
Everyone was very friendly and professional. Dr. Pelle did a very thorough mole check (reason for my visit) but also prescribed me an acne treatment plan (not expected, but needed). I left feeling very taken care of as I would have expected to need to schedule a separate appointment to discuss the acne, which I wouldn't have done. Now I'm relieved about the moles having been checked and excited to see if my acne improves. Thanks everyone!
Nov 5, 2015
Very professional; keep up the good work.
Nov 5, 2015
It was great. I was in and out fast. Receptionist and nurse were nice and friendly. Dr was thorough and professional.
Nov 4, 2015
A more formalized checkout.
Nov 4, 2015
None, except if there is a long wait it would be nice if someone checked on the patient and gave them an update.
Oct 31, 2015
Excellent visit with Dr. Pelle. Would highly reccomend her services
Oct 29, 2015
I am so impressed with Dr. Pelle! She was able to pinpoint the nature of my skin issue, so now I will try to take preventative dietary measures (no sugar, gluten, etc.) to relieve the condition. Thanks so much!!! Also, this office is the most sophisticate electronically of any I have ever experienced! Kudos to the very excellent and friendly staff! Ann Cottingham
Oct 29, 2015
I was very pleased with Dr. Pelle and her staff. They were extremely professional without being too distant or clinical. Dr. Pelle was very thorough in her examination and was able to address and answer all of my questions and concerns. It was a great first visit!
Oct 27, 2015
The whole staff is awesome!
Oct 20, 2015
Really loved how quickly in and out I was!
Oct 8, 2015
not sure, because I try to be the first appointment
Oct 8, 2015
Dr. Pelli and nurses got a lot accomplished , very PLEASED !
Oct 7, 2015
None that I can think of.
Oct 7, 2015
Very positive experience overall. The staff was very friendly and there was no delay in getting into my appointment at the set time. Dr. Jacob was also very pleasant, knowledgeable and attentive. The only thing I'd request to change is the lack of parking validation (my GP on the 6th floor in the same building validates, so it was somewhat surprising that this office did not).
Oct 6, 2015
Really liked the nurse who assisted and Dr seemed thorough but validation should be standard
Sep 30, 2015
Every thing was great except for the woman who makes your phone calls.
Sep 27, 2015
I was confused about the parking fee. I thought patients would be validated for two hours. As it turned out this was not so.
Sep 26, 2015
Facility is very clean, well-maintained, and elegant. Dr. Jacob and staff were friendly, helpful, and knowledgeable
Sep 26, 2015
Everything went fine! The entire process with MedDerm Dermatology was smooth and efficient. Thank you!
Sep 21, 2015
Just a little shorter wait for a scheduled appointment.
Sep 18, 2015
Yes, apparently the scheduling as the day goes on gets too tight and the Dr. gets behind. This is not fair to the patient who has driven far and then faces a long wait.
Sep 17, 2015
I was not happy with the experience. I scheduled an appointed for my wife and I to visit at the same time. After waiting for two months we felt rushed throughout the whole visit. We left the visit more confused then when we walked in. I would not recommend this office to any friends or family because of my experience.
Sep 15, 2015
Keep up what you are doing.
Sep 10, 2015
I was in and out of the office quickly. Doctor was professional. Staff helpful.
Sep 9, 2015
Staff to point that makes it easy to business with you. I spent far more time messing with your reservation systems (on line and phone) than the actual appointment.
Sep 9, 2015
Nothing I myself think that it was all very good
Sep 2, 2015
Dr. People was very thorough and the first doctor I have had that new costs and was conscious of my bottom line. I am very happy I found my dermatologist. She was very friendly and knowledgeable.
Aug 28, 2015
I was pleased with the experience.
Aug 24, 2015
Told I had a $30 copay. They said they verified with my ins. before I arrived. Not so, no copay.
Aug 18, 2015
keep up the excellent service and professional exams
Aug 18, 2015
Parking was not validades. I have several doctors that I meet in this building and they all validate parking. I was just a little surprised you did not. It's not a big deal, I just thought all the offices
Aug 16, 2015
I like your office just the way it is....especially the moniter /w the on-going sea video. Very calming!!
Aug 14, 2015
Dr. Jacob was very knowledgeable of all concerns and took care very efficiently.
Aug 13, 2015
Participate in CareFirst Medicare so I could see Dr. Pele for all my dermatology needs, not just cosmetic.
Aug 13, 2015
This was my first visit, my appt was at 11:45, I was there at 10:35, but did not get in to see the Dr. until around 12:15. I'm sure there was a good reason, but it would be nice to be told that the Dr is running behind schedule.
Aug 11, 2015
Just the room temperature as mentioned.
Aug 9, 2015
Received attention to my various trouble spots and excellent advice and solutions. A real relief to find straight information and not feel pressured to do cosmetics or spend on expensive products. Really appreciate Dr. Pelle.
Aug 4, 2015
Dr. Pelle came highly recommended. She and all the MedDerm staff exceeded my expectations. Thank you!
Jul 30, 2015
Try to fit new patients in sooner. I had to wait almost 3 months to get my first appointment after being referred to Dr. Pelle from my primary care physician.
Jul 29, 2015
appointment went fine. was reminded of upcoming appointment by phone which I like. the doctor and staff were very professional. courtney tried to help me correct a mistake on the insurance payment by phone-- very nice
Jul 28, 2015
I know I will always receive excellent care from Dr. Pelle!
Jul 24, 2015
Long wait time after I checked in. It was my first time there, and I think I got in to the room about 30 minutes past my appointment time.
Jul 24, 2015
Validate Parking for under 2 hour visits please!!
Jul 24, 2015
No improvements that I can think of.
Jul 21, 2015
Your office staff and your Medical people are very good. I am happy to have you as a medical provider for my issues. PS. I very seldom give anybody the highest ratings.
Jul 21, 2015
It was a great experience - I loved the staff and look forward to returning!
Jul 21, 2015
Everything is very nice and helpful in the office especially my doctor (Dr. Pelle) but they don't validate the parking permit.
Jul 18, 2015
An extremely well-run and professional office.
Jul 17, 2015
Validate parking for ALL visits. My primary care doctor is in the same building and I have seen other physicians in the building as well. They all validate except for this office. Minor...but would be nice in the future. Despite this, I loved Dr. Pelle and will happily return.
Jul 16, 2015
Parking validation (if not too expensive for you)
Jul 15, 2015
My visit was very pleasant as always. Dr. Pelle and her staff are very attentive to my needs.
Jul 12, 2015
Pay for parking ! Otherwise, perfect !
Jul 9, 2015
When an appointment reminder is emailed or phoned, the nature of the visit be specified so that if anything is in error, it can be corrected prior to the actual appointment.
Jul 9, 2015
I would strongly recommend MedDerm to anyone seeking the very best place to go for the best Dermatology services!
Jul 2, 2015
Everyone is so friendly.
Jul 2, 2015
Outstanding service. See you again on July 9.
Jun 24, 2015
I called to pursue a generic version of my Rx. I reached the front desk as I got a bit lost in the if you want this press this #. When I reached the front desk, I was clearly told that I'd reached the scheduling desk who could not help me. The clerk transferred me to the voicemail so I could leave my message. I didn't need to know what the clerk couldn't do, only what she could.
Jun 23, 2015
Dr Jacobs needs training in customer relations. From the limp handshake to the mumbled response to questions, he does not inspire confidence.
Jun 18, 2015
Stay excellent as you are.
Jun 18, 2015
Dr. Jacob and your entire facility is great. I honestly can't think of anything to improve upon. Please don't move. Your office location is PERFECT for me!
Jun 18, 2015
Start here then you will not have to go anywhere else because of doctors that are kind of absent minded or flaky! Not here best service in Hillcrest since 1991!
Jun 18, 2015
It's never fun going to the doctor, but Med-Derm Associates and Dr. Jacobs make it pleasant.
Jun 12, 2015
Efficient and knowledgeable.
Jun 9, 2015
I was very impressed with everything about my visit
Jun 9, 2015
Excellent, Dr. Pelle and staff are awesome and I would highly recommend them!
Jun 6, 2015
No improvements needed. Great place!!!! Love Dr. Reza and all the nurses and front office staff.
Jun 5, 2015
I had a great experience here with the friendly staff, nurses and Dr. Jacob. He was thorough with his exam and explaining the treatment options. Highly recommend!
Jun 4, 2015
Service was fast, efficient and well explai
Jun 2, 2015
My appointment was routine, so your staff did not have a chance to excel.
May 28, 2015
Kelley PA and Cindy MA were great. Thank you
May 27, 2015
Dr. Pelle really gets to the heart of the problem and always suggests multiple treatment options. She is honest and upfront about costs. Definitely best dermatologist in San Diego!
May 26, 2015
Better communications between Scripps and MedDerm. I would like both providers to share information and communicate with each other.
May 20, 2015
clarify what happens next. Do I need to make an appointment, when will I get biopsy report, etc?
May 20, 2015
Fast, funny and thorough!
May 20, 2015
Obviously I'm very pleased with all of your services. Keep up the great work!
May 19, 2015
Just let new patients know you don't validate parking so they are not annoyed b/c if they are referred from a medical ofc in the building, most of them validate for at least an hour. :)
May 16, 2015
Please ask Dr. PELLE if she can send me via email a compression factor for the stockings. Either 20 or 30-40. The person at CVS 4829 Clairemont Dr. would like that info. Thx.
May 16, 2015
The initial secretary seemed burned out and very unhappy. Need to have pleasant people greeting new patients.
May 15, 2015
Portal management in a timely fashion.
May 15, 2015
I had a good and thorough exam and treatment. I appreciate being asked to return in 3 months for follow-up.
May 8, 2015
It went fine. Waiting for insurance approvals.
May 7, 2015
When I called to make the appointment, you did not answer the phone on try #1, did not answer again on try #2 an hour later, then you answered the next day but put me on hold and never got back to me, on try #4, you picked up right away. This was very frustrating. Please answer your phone quickly and don't put me on hold. Otherwise you're great.
May 6, 2015
I can see no improvement is necessary. Very satisfied with my visit.
May 6, 2015
Everything was great. Dr. Pelle is the best!
May 6, 2015
MedDerm is an excellent office and the Doctors and Staff are very helpful, informative, educated, and want what is best for the patient.
May 5, 2015
My session with the doctor was very good but I didn't see him until more than 30 after my appointment time. Are you overbooking the doctor's time with patients?
May 2, 2015
It was an A+ experience. Efficient, informative and relatively pain free. I woundn't change a thing.
May 2, 2015
I can't think of a way you can improve - maybe more community involvemt to promote prevention and early intervention of skin care issues?
May 1, 2015
Not sure what I should do to follow up on my visit and the sores on my leg?
May 1, 2015
Make your patients feel more valuable. As I stated above, my time was not valued (note I had to pay additional parking fees as I sat there and waited) and both the medical assistant and doctor, while seemingly very competent and professional, acted like they didn't want to be bothered with me. I know my problems weren't critical or even interesting but i still felt like I needed some medical services and was just put off by the attitude in the back office.
May 1, 2015
Just keep up the good work.
Apr 29, 2015
Thanks for the nuts. They were great.
Apr 28, 2015
Don't change a thing that works. You are a 5 star rating.
Apr 28, 2015
I would highly recommend this dermatology group! The staff was very professional, friendly and efficient! The physician answered all my questions and was extremely courteous
Apr 28, 2015
I am happy with the current services.
Apr 28, 2015
It was a great experience and I am impressed at every level. I feel very fortunate that my internal medicine doctor referred me to Dr. Pelle!
Apr 28, 2015
Overall a very good visit and the patient appreciation nuts package was a nice touch.
Apr 28, 2015
The Med Derm staff is awesome & Dr. Jacobs is the BEST! We are so glad that our primary care doctor referred us here! I love this office & staff!
Apr 26, 2015
This is honestly the best doctors visit I've had in a while!! Amazing staff, amazing doctor! Great information, I can't wait to come back in June! Keep up the great work mederm staff.
Apr 24, 2015
Think you're doing a great job and really can't see that any change is needed.
Apr 24, 2015
This was my 1st visit and I found the staff to be very competent and efficient as well as friendly and thorough. My Appointment was on time. The facilities are also 1st rate!
Apr 23, 2015
I was deeply disappointed to be charged a "new patient" fee, because it had been two years since my last visit. Because Dr. Pelle was fully booked many weeks in advance I cooperatively agreed to try Dr. Jacob. Most of the $500 visit will come from my pocket, and I would have liked to see your organization take some empathetic action toward our nation's spiraling medical costs. Dr. J recommended I have an overall check every two years. I'd be pleased if I could be issued a refund for the "new patient" fee and have you change your policy to a more reasonable timeframe.
Apr 22, 2015
professional,courteous and friendly staff! So is Doctor Pelle ! Thank you
Apr 19, 2015
The wait time was a little long but doctor and staff were apologetic.
Apr 18, 2015
Dr. Forgot to remove a tag on side of nose.
Apr 17, 2015
I'm not a fan of the website but I'm old fashioned.
Apr 17, 2015
Everything is perfect and I have no suggestion of improvement.
Apr 16, 2015
Dr. Jacobs did a great job.
Apr 11, 2015
The entire staff is so professional and helpful. Whether its calling to make an appointment, calling with a question or an office visit its always 110 percent. Thank you best doctors office experiences ive ever had
Apr 10, 2015
My only gripe would be the parking I wish the front desk would have told me that the parking lot charges $1 for every 20 mins? WOW thats alot... I would have gotten a ride... $4 to park! Thats crazy! The office will not validate either :-( I get it tho they would be putting out a fortune each month on their parking bill for patients... That building is making a lot of MONEY!! Great racket they have going there!!!
Apr 2, 2015
Dr Pelle & the Karla are excellent and truly caring. I highly recommend MedDerm.
Mar 30, 2015
I think you do a great job. I have been to my share of doctors and medical offices, and I never get treated the way I do here. Las Vegas medical offices should really come and see how well this office works. I can't thank everyone enough!! And rarely do I have to wait more than a few minutes.
Mar 28, 2015
I felt a little confused about my follow-up care. A print-out would have been good. Also, I was told that my prescription would be about $45, but it was more than double at $98 and this was at Costco, where they have the best prices.
Mar 25, 2015
not really - you are terrific!
Mar 24, 2015
The doctors and staff are very skilled, professional and friendly.
Mar 24, 2015
Very clean, safe, happy and knowlegable office. Keep up the great work.
Mar 21, 2015
The nurses were very friend and made you feel like"don't worry we will take care of you."
Mar 17, 2015
I had an all around great experience with MedDerm. The office staff was very friendly. I really enjoyed how I didn't have to wait a long time in the waiting room or actual room! Kelley was very knowledge, professional and just simply fantastic! I'm glad I went here to start my journey to healthier, clearer skin!
Mar 17, 2015
Everything was fantatstic! Kelly did a great job and I was early for my appointment but still seen quickly. I had a great experience.
Mar 11, 2015
Add your name and contact info to printed materials.
Mar 10, 2015
Dr. Pelle and staff are always professional, competent, friendly. Long waits for appointments at times but worth it.
Mar 7, 2015
No improvement is needed when everything is excellent.
Mar 7, 2015
Very impressive. Thanks.
Mar 6, 2015
I would highly recommend Dr. Pelle and her staff to anyone!
Mar 6, 2015
Don't change anything in your office or staff, it's perfect!
Mar 4, 2015
In #7.. the word is "Were" not "Where" lol! I love your office. Dr. Pelle's energy is awesome and I feel my skin will be well cared for.
Mar 3, 2015
Dr. Pelle is a professional with whom I always look forward to seeing despite the possibility of hearing news that may be a bit negative. I trust her knowledge and the application thereof.
Mar 1, 2015
This was my first experience with MedDerm and I was very satisfied and impressed. Very professional staff and office.
Feb 27, 2015
I had to wait 30 minutes to see the doctor, with no explanation for the delay.
Feb 27, 2015
Recorded phone reminder is poor quality sound and includes more info than we needed (for repeat customers). Electronic reminder should be sufficient.
Feb 24, 2015
Reply
The addition of doctor's notes after a visit or a more detailed explanation of the new products to be administered. What the doctor explains in the moment makes sense but it's difficult to retain when multiple new products are recommended and their purposes, especially if it's not a prescription.
Feb 24, 2015
I found Dr. Jacob to perform in a caring way and willing to explain and discuss any questions I had. I look forward to MedDerm and Dr. Jacob providing my future Dermatology care. Thank you
Feb 20, 2015
I couldn't be more satisfied. Thank you....Lionel
Feb 20, 2015
I realize that things happen, but the patient is expected to be on time or else. However, the doctor ran 20 minutes late and my appt. was 10:15 a.m. Perhaps the scheduling is too tight. Otherwise all was great. Many thanks.
Feb 19, 2015
I just think I need to get the financial obligations in writing before I leave, so there is never a misunderstanding. It is a great office. Everyone very nice and eager to please.
Feb 19, 2015
I am completely satisfied with the services provided by MedDerm.
Feb 18, 2015
This organization needs some overhaul.
Feb 17, 2015
I wouldnt change a thing.
Feb 17, 2015
as with many doctors, wait time is a little long
Feb 17, 2015
I had requested my injections be performed by Kelly and they were instead performed by Dr. Pelle. Which wasn't an issue at all. I love Dr. Pelle. It's just I specifically made that request when I called in and it wasn't noted anywhere. I feel like the front office staff doesn't really take the time to know what's going on or implement patients wishes. Otherwise, love Kelly, Dr. Pelle, and the back office staff. Thank you.
Feb 17, 2015
Dr. Pelle is that rare combination of an experienced doctor who is still willing to look for new solutions. I've been to so many doctors who continue to try the same old solutions, even if they don't work. Dr. Pelle is the only doctor (out of 5) who was willing to try something new to address my skin condition. It worked and I will forever be grateful.
Feb 16, 2015
I've been a patient of MEDDERM for several years. When you call for an appointment. they are efficient & polite. When you check in, they're friendly & call you by name. My provider is Dr. Jacob. He's a gem. He takes care of every problem I'm having professionally & effectively. He explains everything, answers every question and provides advice and recommendations readily. Every dermatological problem I've had has been professionally & effectively treated at MEDDERM. If you have a dermatological problem...........GO TO MEDDERM. Let them get " Under Your Skin " .
Feb 15, 2015