Reviews

Most professional friendly service you could find.

May 27, 2023

Everyone was so friendly they made me feel welcomed I love the atmosphere there.

May 26, 2023

Always a pleasure to see Dr. Ali. Excellent and professional eye care service.

May 26, 2023

Fast, efficient, thorough and friendly.

May 25, 2023

I am absolutely crushed on how I was treated about my glasses. I love Dr Bectel, but the eyewear women I'm not ever going to deal with again. I waited 6 months for my glasses & was told I couldn't get them without my old lenses. I had no idea about that.

May 25, 2023

Everyone was so friendly and very helpful.

May 24, 2023

Great place to get your eyes check on, the staff is so sweet and very honest. They make you feel comfortable.

May 24, 2023

Timely service. Love Dr. Ali. He is very down to earth, through and never rushes you.

May 21, 2023

5 stars Came in to get my glasses adjusted Fixed them right away

May 20, 2023

Polite and friendly staff as soon as you enter the door. Dr Bechtel and assistants took enough time to exam and explain everything. All around, just a great experience and an example for every medical practice to follow

May 17, 2023

Friendly, helpful as in they take time with you.we’re not just a number they care bout our well being. Simply love Dr.Bechtel

May 12, 2023

Great service and great people.

May 12, 2023

Friendly and knowledgeable staff.

May 11, 2023

Everyone nice and polite. Very thorough and answer any and all questions. Very professional atmosphere. Don't dred my eye appointment "NOW"!!

May 11, 2023

I was checked in on time and the process moved quickly and professionally.

May 10, 2023

Great Service. The Doctor was Awesome! Thanks for taking me last minute. 🙏🏽

May 5, 2023

Very thorough evaluation.

May 3, 2023

The entire staff are very professional. They are very attentive to the patients needs. Courteous, polite very efficient.

May 2, 2023

Thanks for working me in so soon. The visit gave me piece of mind.

Apr 30, 2023

The eyewear technician was very helpful. She helped me locate frames that matched my style.

Apr 28, 2023

I was given an appointment in a timely manner. Check in process quick and easy. Staff moved through familiar exam process smoothly. Dr. Bechtel very reassuring that no major issues were present. Did not even need a different Prescription. She gave definite instructions for dry eye regimen which I appreciated.

Apr 28, 2023

Very pleased with the visit.

Apr 28, 2023

vey well pleased. Everyone was really nice and pleasant, Enjoyed my visit,

Apr 27, 2023

Very friendly crew. All of you take the extra time to take care of each person that comes in.

Apr 26, 2023

Very pleasant experience. Wonderful staff. Thorough and accommodating. Thank you all.

Apr 26, 2023

Just had my first appointment at Martinsville Eyecare Center. I have been to many Optometrists over the years and I know that really good doctors are hard to find. I could not be more please with this business. Staff is friendly, professional, caring and knowledgeable. Dr. Theresa Bechtel, in my opinion, is amazing. She provided a very thorough exam. She then explained her findings and the options available for my problem. I'll never go anywhere else. Dr. B said 'My patients deserve the best" and in my opinion with her, we have the best. Highly recommend to everyone.

Apr 25, 2023

Every one was so nice, , thank you!

Apr 25, 2023

Polite, friendly, efficient staff!!

Apr 22, 2023

Awesome staff. Very friendly and timely.

Apr 21, 2023

Excellent professional work.

Apr 21, 2023

Great visit! Everyone was extremely friendly, helpful and very professional . CRe was excellent.

Apr 21, 2023

From the front office to the end of my appointment at the eyeglass purchase area I had the BEST experience. Everyone was exceptionally friendly. Dr. Ali was amazing

Apr 19, 2023

Very very good visit ALWAYS 👍🤗

Apr 18, 2023

Very professional and polite.

Apr 15, 2023

Everyone there is wonderful they greeted me good morning as soon as I walked in the door and the assistant's and the doctor was great they told me what they were going to do before they done it.It was my first time going to the eye doctor and I'm glad I chose this eye center

Apr 15, 2023

Very nice and professional staff.

Apr 14, 2023

Very professional. Right on time. Prompt service.

Apr 14, 2023

The employees were so nice and professional. It made us feel as if with family. Thanks Bill l

Apr 14, 2023

I felt like Dr Bechtel was thorough in her examination of my eyes. Staff was patient and offered suggestions to aid me with new glasses.

Apr 13, 2023

Great staff, professional friendly. How ever I didn't appreciate the 30 dollar charge that I didn't expect because humans insurance I have says free

Apr 10, 2023

Very pleasant. I felt I was getting excellent care.

Apr 7, 2023

Great service as always. Friendly and professional people.

Apr 6, 2023

Everyone is so friendly and helpful!

Apr 6, 2023

The entire staff is very efficient and thorough.

Apr 2, 2023

Very courteous and professional staff

Mar 30, 2023

I love this place! Everyone is so nice and professional! Definitely recommend them!!

Mar 29, 2023

People were very nice and very helpful and friendly,

Mar 29, 2023

Thanks Dr., you're the "Best"

Mar 28, 2023

My first experience with Martinsville Eyecare Center was very pleasant. I needed an appointment on Friday and several friends recommended MEC. They worked me in and everyone was super friendly and efficient. No wait time!!

Mar 27, 2023

Everyone was very friendly and kind. Doctors make me nervous but the one at Martinsville Eye Care did not

Mar 27, 2023

I received excellent care at Martinsville Eyecare Center. No long waits, very friendly staff and wonderful optician. The place is clean and they have a variety of frames to suit most budgets. I would recommend this Eyecare center to everyone!

Mar 25, 2023

Thank You for seeing me at a moments notice of my eye issue yesterday. You & Your Staff Always go Above & Beyond to Accommodate and Care for Your Patients.

Mar 25, 2023

I give Martinsville Eye center a5

Mar 24, 2023

Awesome staff and visit as usual. Always look forward to my appointment.

Mar 23, 2023

Very professional knowledge informative

Mar 22, 2023

The whole visit from the exam & picking out the glasses to when I picked them up it was a painless experience.

Mar 18, 2023

As always it was a great experience. Staff was great. Never have to wait very long if any and always 5 star.

Mar 18, 2023

I'm always treated good from the time I enter into the door. But I had a tall black hair assistant this time. He made my morning brighter with all the laughter I had. Service was great!

Mar 17, 2023

I switched to M Eyecare when my previous eye Dr sold out to a big conglomerate. And I’m so glad I did! From Michele at the desk to Francisco the Tech, and Dr. Bechtel & Torra the Optician, everyone was professional & friendly & took the time to answer questions. It was refreshing to be treated as a valued customer & not a number. The fact that it’s a locally-owned, woman-owned, business is a huge plus! And right in my neighborhood~

Mar 16, 2023

Staff very nice. Also they were very thoughtful. Asking if you would like something to drink, water etc

Mar 16, 2023

Everyone is very polite. Dr. Bechtel seems to really care about her patients.

Mar 15, 2023

I had an emergency and your office was able to fit me in within an hour. For that I was most appreciative. My appointment was with Dr. Ali. He was kind and reassuring that my situation was not as severe as I thought. He solved my problem quickly and I left a very satisfied customer.

Mar 15, 2023

Friendly staff and excellent service.

Mar 15, 2023

Great service with the adjustment of my glasses. Thank you!

Mar 14, 2023

best place ever for eye care

Mar 14, 2023

Always a pleasant visit.

Mar 13, 2023

Wait time is great compared to Vistar on north side drive. Dr. All is so nice. He convinced me to get on bp meds and had my cataract surgery. Love this small local biz!

Mar 9, 2023

I love going to Martinsville Eyecare Center to see Dr. Theresa Bechtel. She is wonderful. I feel like I receive a great eye exam and she addresses any questions or concerns I may have. Thank you Dr. Bechtel!

Mar 9, 2023

Front desk employees extremely kind and very pleasant to interact with. I love the entire staff, polite, extremely nice. I love Dr Bechtel very knowledgeable and very nice.

Mar 9, 2023

Great care and service! Everyone who I worked with was extremely kind and Dr Bechtel was wonderful about explaining any questions I had. The tall young man who took me back for the eye check at first was very nice and friendly and everyone was very conscientious about sanitizing surfaces, and Kat and the other lady at checkout were wonderful. I highly recommend these optometrists and they don't use the thing that blows air in your eyes during the exam, they use better technology.

Mar 8, 2023

You do a very good job with my eye sight. It is very complete job and I enjoy coming to your business

Mar 3, 2023

all went well. Personel were friendly and efficient

Mar 2, 2023

Very satisfied with everything and everyone at this office

Mar 1, 2023

Great customer service. Relaxed and professional atmosphere. You can tell they care for one another as employees, and they care for their patients.

Feb 27, 2023

I came for an appointment made the same day due to floaters and flashes of light in one of my eyes. Got an appointment and received as always prompt, courteous and professional care. My condition was clearly explained and was encouraged to call at any hour should the condition worsen.

Feb 25, 2023

Very pleased with my visit.

Feb 24, 2023

Love everyone there. Such nice people and so perfessional. Makes you feel so comfortable. Dr Bechtel is great.

Feb 24, 2023

Martinsville Eyecare is the BEST!!!

Feb 23, 2023

Very Friendly staff and Time efficient. Doctor explained everything he was doing and why.

Feb 23, 2023

Everyone at the Eyecare Center were extremely nice and caring. Nice to go to a place that believes in giving great customer service.

Feb 23, 2023

Great people. Everyone is so nice and I would recommend your company to anyone. Thanks for being so nice every time I come in.

Feb 22, 2023

Martinsville Eyecare staff is always friendly. Dr. Bechtel is great, explains test results and answers any questions.

Feb 22, 2023

It's Mattie not Maddie .Service was great .

Feb 22, 2023

Appreciate lens replacement of glasses late evening without appointment thank you

Feb 20, 2023

My husband and I made our first visit to the Martinsville Eyecare Center yesterday and met Dr. Theresa Bechtel and her staff... they were both very professional and welcoming to their office. We were very impressed by the services that were provided to us and plan to continue with many years with Dr. Bechtel. Thanks for the great visit and I would highly recommend their office to anyone that is looking for an eye doctor.

Feb 17, 2023

Staff was extremely supportive of my visit. I was treated with great kindness. The customer support processes are the best.

Feb 17, 2023

I recently visited Martinsville Eyecare Center and saw Dr. Bechtel. It was a great experience! I was having trouble reading and seeing in general. She was fabulous and there was very little time spent waiting for her or the "next test" I needed. i appreciated that Dr. Bechtel saw that my prescription needed to be checked again before buying an expensive pair of glasses with my extreme vision changes. My diabetes has been affecting my eyes.

Feb 17, 2023

Very good experience. Great staff.

Feb 16, 2023

Best Trip to the Opthalmologist I have had in 65 years. Top shelf professional service and expert care. Thank you sincerely

Feb 15, 2023

Very happy with the superior service from your office. The entire staff were excellent.

Feb 15, 2023

Excellent care by entire staff

Feb 14, 2023

I really appreciated that you got me in so quickly when I got something in my eye. Although, whatever it was, wasn't there any longer. It was a great comfort to have it checked quickly. Much appreciation! Deborah

Feb 14, 2023

First time here. Did not have to wait even 5 minutes in waiting room. Everyone was very nice and very informative. Each person listened to my concerns and needs and addressed them.

Feb 8, 2023

Was seen in a timely manner greeted with passion on the day of my visit

Feb 7, 2023

Great staff, very informative and thorough. Everyone was so friendly, doctor took time and explained everything very well. I made appointments for my husband and son while I was there to have their eye exams done.

Feb 7, 2023

Always polite and very helpfu!

Feb 5, 2023

courteous friendly people and good service

Feb 4, 2023

I am not pleased with the treatment/customer service I received. From getting my trial contacts, to billing, & finally getting a written copy of my prescription. Not a good experience

Feb 4, 2023

5 I was very pleased with the service procedure went well with any questions asked answered.

Feb 2, 2023

Dr. Ali is a jewel - personable, polite, and thorough examiner. Great provider.

Feb 2, 2023

As usual, very nice experience...actually fun! Great staff!

Feb 2, 2023

I was truly impressed with my experience. Everyone was so nice. The Dr. was so compassionate. I recently lost my husband. This young man was so caring and made me feel comfortable. His support was much appreciated and deeply felt. Thanks to everyone whom I interacted. You are blessed Wit a great staff. Blessings to all in your office as you serve your community. Carol Grimes

Feb 2, 2023

I was impressed at the efficiency of the practice. Everyone that I came in contact with was friendly and he very helpful.

Feb 1, 2023

The staff and the doctor are so friendly. They answered alll my questions and addressed all my problems and needs.

Jan 31, 2023

There was absolutely no wait time. Staff was very organized. And there were still the best selection of frames in Martinsville.

Jan 29, 2023

I enjoyed my visit to Martinsville Eyecare Center. Everyone was professional and treated me with respect. I loved the cleanliness of the facility as well. Very well kept.

Jan 29, 2023

Wonderful experience! Everyone was kind and professional. Dr. Ali is awesome!

Jan 27, 2023

everyone was really friendly and professional.

Jan 24, 2023

the entire staff was friendly, professional and caring

Jan 24, 2023

Always feel like I have the full attention of my provider during my visit; I don't feel rushed and have the oppotunity to ask questions and provide feedback. Everyone is always very helpful and friendly.

Jan 24, 2023

Absolutely the best atmosphere and the upmost professionalism while maintaining the close relationship to patients. Really care about your eye care needs.

Jan 22, 2023

Completely professional and very personable.

Jan 20, 2023

I was very pleased and impressed with my first visit to your office. Every person involved with my examination was pleasant and professional.

Jan 19, 2023

Excellent examation. Excellent records recorder. Great service from receptionist. Thank you for being there for me. Carol

Jan 19, 2023

Wonderful staff! I was referred here by the Salem VA and it was already the office my wife and kids go to! Sure saved me a 50 mile drive. I took off a star because their selection of mens' glasses is small and on the higher end $$, even with insurance and a discount. But I will definitely return for my exams!

Jan 18, 2023

Very happy. The staff and doctor was very friendly and helpful. Didn't feel rushed. Will be back.

Jan 18, 2023

For me, this was the fastest I've scheduled an eye appointment. They worked me in for the appointment within three days. I sat and waited no time. I was in and got a very complete eye exam in no more than forty-five minutes. While I was there, my son made an appointment to fill in for a cancelation. I was tickled that his eyes were checked that same day as well. Very nice ladies that work at the front counter. The eye doctor was very kind and explained my exam and RX to me.

Jan 17, 2023

Excellent service from front desk back!

Jan 17, 2023

Everything went perfectly! Thank you for working him in and being thorough and patient.

Jan 16, 2023

As always, my appointment was timely, efficient and extremely professional. Dr. Bechtel and staff are so friendly and helpful, the office is clean and modern and the vast array of stylish frames makes choosing new glasses fun!

Jan 14, 2023

Excellent appointment. First time here. Everyone was courteous, and efficient. I highly recommend Martinsville Eyecare Center. They do work with the Veteran's Administration, which is great, since I am a Veteran.

Jan 13, 2023

Staff were friendly, efficient, and knowledgeable.

Jan 13, 2023

I had a very thorough exam with Dr. Bechtel and Lisa was helpful choosing new glasses. I was seen right on time and the exam didn’t take too long.

Jan 12, 2023

I could not be more satisfied and thankful. My visit was truly a good experience !!

Jan 11, 2023

Absolutely the best from the front desk to everyone you encounter throughout your process. Highly recommended!!!

Jan 11, 2023

Everyone in the office was very nice and Dr. Did a good job checking my eye and the meds helped my eye right away

Jan 11, 2023

Very pleased with my visit. Everyone was really nice. Doctor was very through and I will definitely return.

Jan 10, 2023

The service I received from all the members of the practice was very very good.

Jan 10, 2023

My experience with Martinsville Eyecare Center Was super. Everyone is so kind and professional. I definitely feel appreciated as a customer and patient.

Jan 8, 2023

I just love the care I get with Dr. Bechtel. And I'm sorry I can't remember this man's name, but he's the one that reminds me of Seth Grogan that did my pre-exam. He is awesome too!!

Jan 6, 2023

I was supposed to be given a packet for my cataract eye surgery but was given nothing. I know the regular girl up front was on vacation so sometimes this happens.

Jan 5, 2023

First time visit and was very pleased. From the front desk to the staff to Dr Ali everyone was great. Very friendly and welcoming while providing excellent professional eyecare at the same time. Five stars for sure.

Jan 4, 2023

I stopped in without an appointment to get my glasses worked on. They called saying they had services them within an hour! Great service.

Jan 2, 2023

Always thorough and takes time to listen and deal with any concerns.

Jan 2, 2023

You're the best! And I love your personality too! From your other Charlotte.

Dec 30, 2022

Always willing to help and answer all questions!

Dec 29, 2022

Great staff and Dr. Bechtel is wonderful!

Dec 24, 2022

Had to switch eye doctors due to the length of drive time an job working hours . I had seen Dr. Betchel years ago at another office and really liked her . So now have chosen her to handle all my eye care needs .

Dec 23, 2022

Excellent staff, attitude, atmosphere, clean facility. Great Dr as well!

Dec 22, 2022

Everyone was great to desal with, from the ladies at the front desk to the assistants, & the eye dr.

Dec 22, 2022

Love everyone there. Such great people and very courteous. Wouldn’t want to go anywhere else.

Dec 21, 2022

This is the first time I had come to your eye Doctor office and I was very pleased. I like Dr. Bechtel and her staff. You are my new Eye Doctor office now. thanks Alicia

Dec 20, 2022

Thank you for excepting me as a patient for my eye care. Your office staff was very warm and friendly, and your service was excellent. Thanks again and have a Merry Christmas and a Happy and Blessed New Year's! Jesus is the Reason for the Season

Dec 17, 2022

My recent visit to your Brookdale location to arrange for my purchase of an eyeglass prescription refill was met at the reception desk with responses about a requisite exam. After explaining to the receptionist that my current prescription has not changed, I proceeded to peruse the eyeglass frame selections while awaiting assistance. While looking at the frames, I heard a loud female voice from across the room, not realizing, until I turned and asked, that it was your claims processing clerk directing her comments at me. The clerk's ensuing unhindered remarks in the presence of at least four other individuals, to include two other patients, continued to worsen as I endeavored to gain and offer clarity and until I ultimately put a stop to the verbal exchange and left your office. Your billing clerk's abrasive, hostile conduct is entirely offensive, unnecessary and unacceptable. A simple request for a duplicate pair of eyeglasses should never have been met under any circumstances with such conduct, and hers that day was not an isolated incident. If your office continues allowing that individual to remain in your employ, do you intend to allow her to continue mistreating others, as well?

Dec 16, 2022

A really great experience. Everyone was polite and well qualified. Any future eye care will be handled by Martinsville Eyecare Center

Dec 16, 2022

Professionalism and personal service are hallmarks of Martinsville Eyecare Center. My entire family goes there and for good reasons. Linda M. Reynolds

Dec 15, 2022

The appointment went well overall. The optometrist was super kind and explained everything thoroughly. The selection of glasses was okay but none were what I actually wanted and they were above my budget at the moment. Getting a copy of my prescription was very smooth, so I like that they give you the option to buy eye wear there or somewhere else just in case.

Dec 14, 2022

Dr. Bechtel is always so pleasant and takes so much time with you. I highly recommend her and have to many work friends and others.

Dec 14, 2022

Everyone is great. Listen to what's wrong and try to get to problem and solution.

Dec 13, 2022

Customer service was exceptional.

Dec 10, 2022

Dr. Bechtel is wonderful! She is not only knowledgeable and professional but very personable as well. Her entire staff is very pleasant and accommodating.

Dec 8, 2022

Staff is very professional, friendly,and helpful.......always a great experience.

Dec 8, 2022

Thanks for the patience during the visit the visit was perfect

Dec 8, 2022

prompt service when entering the building, Received an appointment for the next day for prescription sunglasses. variety of products very good/

Dec 7, 2022

Very fast, sufficient, great team you all have.

Dec 7, 2022

Service was wonderful, very friendly atmosphere!!

Dec 7, 2022

It was my first visit. Staff was friendly and welcoming. Dr. Ali was thorough and knowledgeable.

Dec 2, 2022

Excellent visit Courteous professional prompt

Dec 2, 2022

Love the office!!!! Dr. Bechtel is amazing.

Dec 1, 2022

I received prompt service with a smile and felt assured my exam was done efficiently.

Dec 1, 2022

The staff was very friendly. And very kind. I appreciate them

Nov 30, 2022

Friendly, quick, and thorough!!

Nov 23, 2022

I’ve been going to Martinsville Eyecare Center for almost 10 years now. Dr. Bechtel and her staff are very knowledgeable and caring. I have a rare eye disease and my retinal specialist recommended that I see her for care. She’s been great; I wouldn’t go anywhere else. Our entire family goes now too. I would recommend Martinsville Eyecare Center to everyone.

Nov 18, 2022

Staff always courteous, pleasant office. Dr Bechtel provides excellent evaluation in a kind professional manner.

Nov 12, 2022

Very happy with Dr. Ali. He was thorough, listened and I could understand him plus friendly, making for a pleasant appointment. However, the young lady that took me back, left a lot to be desired. She was carrying her cup of coffee, greeted like a robot, hurried through the vision field so feel a false report, hurriedly took my blood pressure and got 120/70 (doubt that for sure), then a “follow me” to next room… I felt that I must have disturbed her coffee time. Then when I came back the next day, same dull greeting, then later when I was leaving, she was standing up front chewing on a wad of something. This young lady needs some training in dealing with patients to make them welcomed & comfortable, and to have a friendly attitude, be more proficient in her job. Michelle & the other lady up front, very professional and welcoming! I was so happy to get quick attention from Dr. Bechtel who got a stuck contact from my eye!

Nov 12, 2022

The physicians and staff are all very helpful and supportive.

Nov 11, 2022

Love the staff here! Everyone is so helpful and know what they are doing!

Nov 11, 2022

Very Pleasant and Professional Group

Nov 7, 2022

I’m very grateful for the excellent care I received at my visit. I’m so happy that I chose this practice for my eye care. Dr. Bechtel took the time to explain things and helped me to understand my situation! She’s very caring and professional.

Nov 6, 2022

Every process in this office is EXCELLENT! I would NOT change Anything!! EVERY staff member I came in contact with from the front to the back, were Wonderful!! From Kat, Lisa, & of course Dr Bechtel & her gentleman helper, & the lady who helped me with my glasses choice!! Well oiled Machine!

Nov 6, 2022

My experience was positive all the way. Everyone seemed to go out of their way to help me while I was there with the necessary and accurate tests and diagnosis. Then quickly made the necessary appointment for me to be seen by a needed specialist.

Nov 5, 2022

Don’t see why you have to wait days and days when your glasses come in, when it only takes minutes to pick them up. It took longer for the girl to come out of her office than it took once I tried them on. Literally just tried them on and left. I waited a week for that?

Nov 5, 2022

Great place!!! Staff and physician was great! Made you feel welcome!

Nov 4, 2022

Everyone was very nice and super helpful. I appreciate the time the staff took in helping me pick out new frames. Your office came highly recommended and I see why!!

Nov 4, 2022

First visit and I am very satisfied with the quality of my visit.

Nov 4, 2022

When I accidentally bent up my frames, they were able to work me in quickly and make adjustments! They are so great!

Nov 4, 2022

Excellent care from start to finish.

Nov 4, 2022

Dr Bechtel is extremely thorough and explains issues very clearly. All employees are polite and make clients feel welcome.

Oct 30, 2022

As usual, my visit went smoothly and competently. The staff is courteous and friendly, and Dr Bechtel is both professional and relatable. It was as pleasant as an eye exam could be. The only “complaint” is not getting a copy of my prescription before I left (also my fault for not looking more closely).

Oct 30, 2022

Everyone was quick about seeing to my needs. Making sure I was comfortable, no waiting. Everyone great personalities,love the atmosphere.

Oct 28, 2022

Everyone was extremely nice and my exam was very thorough. The front desk clerks were very nice and the eyewear techs were very helpful. Dr. Bechtel was great! Thank you all.

Oct 28, 2022

Overall, I love the office and Dr. Bechtel, but I was very unhappy when I left yesterday. I was not told that glasses replaced under warranty needed to have the original frames and lenses brought to the office for the scheduled appointment. I had to schedule an appointment to pick them up and wasn't told to bring the old pair. ISSUE #1- it took almost 6 weeks for the glasses to be back to the office ISSUE #2 I wasn't told AT ANY TIME that it would be such a delay on the glasses - 6 weeks is ridiculous ISSUE #3- with the price of the glasses that were ordered through the office, a respect phone call, email, text, or literally any other form of communication of delay would have been nice for the warranty pair. ISSUE #4- had I not gotten my child's prescription from the office and ordered a pair from another company, my child who REALLY NEEDS THE GLASSES, wouldn't have had them for 6 weeks.

Oct 27, 2022

Great professional service

Oct 26, 2022

Got the best service, each person I saw, seemed very happy, jolly. Made me feel real comfortable. Your employees were the best of any place I’ve been in a very, very long time.

Oct 25, 2022

Love the office. Picked up contacts and repaired my glasses. Recommended my son to go to this office.

Oct 23, 2022

Wonderful and friendly staff! Never a dull moment! I really felt as though they wanted to do things right and wanted to best suit me.

Oct 22, 2022

I’m grateful for MEC. So many good things to say. Great Doc. Great staff. Caring. Listening. Getting what I need to see.

Oct 22, 2022

Had a great experience with you guys.I will be telling my friends about it.

Oct 21, 2022

Staff was very friendly and efficient.

Oct 21, 2022

I really enjoyed the visit!!

Oct 21, 2022

Always a pleasant experience with Dr. Bechtel and her staff. She never makes you feel rushed or silly for asking questions. The receptionists are professional and pleasant and let’s not forget the gentle giant, Francisco, who was so nice!

Oct 21, 2022

Very good office and people

Oct 20, 2022

Everyone was so nice and curiously wonderful felt like family

Oct 16, 2022

Excellent service, nice friendly person and they treat you like family.

Oct 15, 2022

Always a pleasure to come. Dr. Ali is so nice. All staff are very friendly and helpful.

Sep 29, 2022

I felt that I received a thorough eye exam and was very pleased. The staff was friendly and knowledgeable. Thank you for this good experience!

Sep 28, 2022

My appointment was good. Lived the doctor and will make my appointment with him next year. Live his positivity.

Sep 28, 2022

Everyone was nice, friendly, caring and listened to what I had to say and questions I had about my eyes.

Sep 27, 2022

The best eye doctor in Martinsville Va.

Sep 24, 2022

You provide an outstanding service in all respects.

Sep 23, 2022

Always the best customer service & Dr. Bechtel never ceases to amaze me

Sep 22, 2022

Love the office personnel & Dr.Bechtel!

Sep 21, 2022

Great service explains everything and very friendly.

Sep 21, 2022

The best Eye Dr i have ever been to

Sep 21, 2022

Great Staff!!!! Very comforting and professional…

Sep 20, 2022

My family and I are very pleased with Dr. Ali and staff here. Everything is explained and are very friendly and professional. Great place to have your eyes checked

Sep 19, 2022

Great people great service great doctors love this place

Sep 15, 2022

Excellent service and friendly people

Sep 13, 2022

Great staff, great service and as always, Dr. Bechtel is the best!

Sep 13, 2022

Dr Bethel is always helpful ! Her staff is very friendly.

Sep 11, 2022

Very professional and thorough eye exam!! Wonderful staff!

Sep 11, 2022

Everyone was very friendly and professional. If I had questions they were able to answer them because they were knowledgeable about their product.

Sep 11, 2022

Professional in every way possible during my visit

Sep 9, 2022

Dr. Ali and Isabel were very thorough and took time to explain each step of the process.

Sep 9, 2022

I’m so appreciative that they got my son in quickly by informing us of a cancellation. Dr. Bechtel was very thorough and explained everything she was doing as she went along. My son could use a slight prescription for reading, but she also offered him eye exercises that he could try before going the route of glasses.

Sep 8, 2022

Thanks for fixing my nose peice on my glasses , the lady seemed a little bothered that I didnt make an appt to have my glasses fixed, Please let patients know when they come for appt . That they need to schedule a repair appt . , did not know ,would have been ok if the ladies at the front desk would have let me know repairs by appt , so that be said sorry again, if I get in a problem with glasses , I will call to make an appt. If It will take a few days to get to me . I believe there is an option for repair with no appt at the old Patrick Henry Mall !! Thanks for your time !!

Sep 8, 2022

Very polite professional and caring!

Sep 7, 2022

I was very happy with everything. Dr Ali is a wonderful dr.

Sep 7, 2022

Everyone is very nice and knowledgeable about their jobs. You can ask any questions you like and get an answer. If you have a problem they will listen. It’s a great place to get your eyes examined.

Sep 2, 2022

No waiting, staff friendly, Took time to answer my questions.

Sep 2, 2022

I was worked in the morning of my call. Thank you so much!

Sep 1, 2022

Awesome staff and service. Best eye care center in town!

Sep 1, 2022

As usual, my visit was thorough. Results were explained clearly and completely. Staff and Dr. very friendly and courteous at all times. I have friends who are also patients of Martinsville Eyeecare Center and we all agree, this is the place to go for eye care.

Sep 1, 2022

Got some reading this office can’t get my glasses correct. The time before this particular visit, I ordered in June and didn’t get my glasses until December because they kept needing them up. I had my eye appointment in March ordered my glasses in April received them in August. In a green not months I’ll need my eyes checked again. They just can’t seem to get my prescription right. It should never take months to get a post of glasses and I need mine for work And just to see because I can’t see without them. I go because I like the doctor but I really dislike the service in general. I finally receive my eyewear and they still aren’t right. If I took them back it would take 3 more months to get them back. Simply ridiculous and they are much too expensive to let them mess you more.

Aug 30, 2022

This was my 1st visit with Dr. Bechtel and was very pleased with the entire staff!

Aug 30, 2022

Had an appointment for glasses repair--walked in and out in less than 15 minutes Completely satisfied

Aug 29, 2022

The office was very nice and clean. I didn't have to wait long at all to be seen either. The staff was very professional. A very good selection of glasses to choose from. Overall I was very pleased with my experience.

Aug 26, 2022

Very friendly, efficient, professional group!

Aug 24, 2022

First visit and really was impressed with the professional service I received. Loved Dr Ali. Very friendly and informative. Will recommend them to all my friends.

Aug 24, 2022

Everyone was very professional and helpful as I was a new patient. I was seen on time and everything was explained so I understood what was happening. Very happy with the whole office.

Aug 23, 2022

I received a very thorough exam. Dr Bechtel listened to all my concerns and addressed each one. She explained everything in an easy to understand way. Everyone was very patient and understanding. Lol

Aug 23, 2022

the staff was so helpful and friendly

Aug 20, 2022

Y'all are extremely efficient. I leave the office very confident about my eye health and the correctness of my prescription.

Aug 19, 2022

Love the way staff and Dr. Takes care of me. I feel so at ease during my visit. Staff and Dr. Always so friendly and explains what is going on. Isabella so friendly as well. I would refer anyone to Martinsville Eye Center for eye care.

Aug 18, 2022

Great care and associates!

Aug 18, 2022

Coming to Martinsville Eyecare was a great experience, I felt very comfortable and welcomed by all the staff starting when I was greeted when 1st walking in the door, the doctor was very thorough and the frame selection was amazing!

Aug 12, 2022

The Optometrist and team working in this office is truly astounding. Extremely nice folks and very affordable. 10/10 would recommend!

Aug 11, 2022

Thank you for seeing me and taking care of my needs. Everyone was very caring and kind!

Aug 11, 2022

EVERYONE WAS VERY PLEASANT AND MY EYE EXAM WAS THOROUGH AND THE DOCTOR WAS VERY FRIENDLY. I WAS MADE TO FEEL VERY COMFORTABLE.

Aug 10, 2022

The customer service was excellent!! This is the best experience I’ve had & I told all my clients to switch over to you all after the amazing experience I had. I can tell the staff enjoys their jobs. You all have a lifelong customer in me!

Aug 5, 2022

Everything was great and everyone was so nice and friendly.

Aug 5, 2022

very friendly staff. always polite and very easy to deal with

Aug 5, 2022

5 Stars - Great service. Staff extremely helpful. Dr. Ali was very professional and very thorough with his eye exam..

Aug 4, 2022

Pleasant experience every time. Wonderful staff. Great facility. Highly recommend.

Aug 3, 2022

I was very pleased with the service that I received from Martinsville Eyecare Center. The people were cordial and professional.

Jul 29, 2022

Due to COVID, I was off schedule for my annual eye exams. So i had my first visit in about 2 years and what a WONDERFUL experience!! Every single person I encountered was friendly and made my visit outstanding!! I felt very at home and well cared for. It’s as if the staff was hand picked to compliment one another professionally. I immediately returned to work and shared with my coworker this experience and several have committed to making appointments. Each one teach one and we all can share in a wonderful experience. Thank you all for being your wonderful selves.

Jul 29, 2022

The best of the best! Dr. Bechtel is the epitome of professionalism! So thankful we have someone like her in Martinsville.

Jul 26, 2022

Love this practice, all the staff and doctor!! Very friendly, efficient.

Jul 26, 2022

awsome visit.everyone was great.

Jul 22, 2022

My first visit here on July 20, 2022 was very good. Everyone was very pleasant and put me at ease with everything being new to me. The doctor was nice and explained things to me and I didn't feel rushed about asking questions etc. Also efficient, my appointment was at 10:30 and I was called back at that time.

Jul 22, 2022

I always enjoy my appointments with Martinsville Eyecare Center! The staff and doctor are always pleasant and friendly and I never feel like just another patient. Always a great experience!

Jul 22, 2022

Always have liked coming there, I trust the crew to take care of my eyes!!

Jul 21, 2022

Great people very nice highly recommend

Jul 18, 2022

Very satisfied with the professionalism and quality of care I receive at Martinsville Eyecare Center. Dr. Bechtel explains everything to you and takes time to address your needs and concerns.

Jul 16, 2022

Always good and friendly service.

Jul 15, 2022

Everyone was very friendly and professional. No waiting. The office and exam rooms were very clean. The doctor explained everything in a clear and easy to understand way. Very happy with my experience at Martinsville Eyecare Center.

Jul 15, 2022

Outstanding everyone was helpful.great job

Jul 13, 2022

From the time I walked in the door until the time I left, everyone was very pleasant. They are always willing to take the time with you to answer any questions you may have. Just all around a great experience. Thank you all

Jul 13, 2022

Awesome, everyone that I dealt with was great, professional, helpful and courteous thanks!!!

Jul 12, 2022

Very pleased with everything. Dr Ali showed he does care even though I am 93 he treated me with respect. Thank you.

Jul 12, 2022

I really enjoy the great service that you and your staff give every visit.

Jul 12, 2022

This is a great eye care center. Most everyone is very polite and kind. Dr Ali is always upbeat, happy, nice and kind. He listens and answers all questions or concerns I have. Dr. Ali is very thorough with exam and explained everything very well to me. Will continue to go here for my eye care needs.

Jul 12, 2022

After going to the same eye physician practice for over 50 years, I needed to find another eye doctor! After being highly recommended from a co-worker, I chose to see Dr. Bechtel at Martinsville Eyecare Center. I definitely made the right choice!! The staff is wonderful and Dr. Bechtel was great and so thorough with my eye exam! Thank you to Dr. Bechtel and staff!!

Jul 12, 2022

The staff was nice and the doctor was extremely friendly and very helpful for me. He explained things very nicely. I would recommend this eye doctor to everyone.

Jul 12, 2022

They were so nice and very patient with me cause I can’t stand nothing near my eyes but they made it so easy . The staff is so nice and the eye dr was amazing and funny at that . I couldn’t have gone to a better place!

Jul 10, 2022

Everyone is always very helpful. In and out without any waiting.

Jul 9, 2022

I had a great experience. Dr. Bechtel is really great. She explains things and answers any questions you may have.

Jul 8, 2022

5 star rating. She has her patients best interest at heart and that means a lot. She's an awesome eye doctor and I recommend her to everyone. She's the best 👌

Jul 7, 2022

Great care, friendly staff, nice office and display

Jul 6, 2022

Martinsville Eyecare has always been the best. They are friendly, professional and caring. They go the extra miles to help you.

Jul 1, 2022

All the staff were so friendly and welcoming. The most thorough eye exam I had in a long time. I would give Martinsville Eyecare Center ten stars!

Jun 23, 2022

Great, quality care. Friendly ,professional service.

Jun 23, 2022

Excellent service from walking into the office to staff and the doctor.

Jun 23, 2022

Martinsville Eyecare Center exceeded my expectations in not only their professionalism and care, but how thorough they were. Dr. Bechtel and her staff asked good questions of me to go along with their tests to determine what was going on with my eyes and also making good recommendations for treatment. They were also great in helping me to select a new pair of glasses.

Jun 22, 2022

Dr. Very knowledgeable. And he was very helpful

Jun 21, 2022

Everyone was so helpful and nice

Jun 14, 2022

I would highly recommend Dr. Theresa Bechtel and the staff is awesome as well. Very informative and knowledgeable.

Jun 14, 2022

Excellent experience from checkin to checkout.

Jun 8, 2022

Had a problem with my eye. Called. Was seen as soon as I could get there. Just a few minutes in the office and all was better. Great experience. Thanks.

Jun 7, 2022

I received an appointment in 2 days, and was seen on times and efficently.

Jun 6, 2022

I love the service I received. I always feel like family. Really appreciate the time and effort you all give me. Thank you all

Jun 5, 2022

Excellent, efficient care

Jun 3, 2022

Dr Ali very professional discussion concerning which contacts best for client was great Concern for client to make the right choices Optiones great

Jun 2, 2022

Always a pleasure coming to Dr. Bechtel. She is so personable and sets your mind at ease every single time.

Jun 1, 2022

Everyone was very friendly and knowledgeable. A pleasant experience

May 28, 2022

I was pleasantly surprised at the in depth treatment I received.

May 28, 2022

This was our first visit and we were pleasantly received, warmly greeted, professionally talked to, and informed in every detail of our visit.

May 28, 2022

Everyone was extremely friendly and polite.

May 28, 2022

Great service would recommend to anyone who needs eye exam or glasses

May 28, 2022

This is a great place. They make you feel comfortable so you won’t be nervous. They always greet you with a smile! They go above and beyond!

May 26, 2022

I would give my visit a 5 star!! From the time I walked in to the office the receptionist greed me with a smile . The assistant was excellent, very personable, friendly and professional. Doctor as always very friendly , professional, and answers all questions. All very efficient, and the student was friendly as well with great manners!! Always a plus !!

May 21, 2022

Very pleasant visit, everyone was very caring and polite

May 21, 2022

Excellent patient care and service.

May 21, 2022

These people are awesome. Go the extra mile. Care greatly about their patients.

May 21, 2022

First visit to Martinsville Eyecare Center. I found them to be very professional and efficient. Very impressive!

May 13, 2022

The staff was courteous & friendly. They offered excellent customer service from beginning to end.

May 13, 2022

Service was wonderful. I felt very comfortable in my surroundings, the staff was helpful and professional as was my doctor.

May 12, 2022

I love it from the time I walk in the front door till I leave - friendly helpful -cordial and the list goes on... I use to dread going to the Ophthalmologist, not anymore .... Dr. Bechtel is amazing and her staff too.... We are blessed to have her here in Martinsville Va,

May 11, 2022

Dear Dr Bechtel, I truly love you as a person and as my eye doctor.I have been with you for a long time now. I know I have to pay on my glasses or the kids glasses but I always pay. At my recent visit, I had someone at the front desk take my insurance card and let it be known to others in there I was now on Medicaid, I’m sorry it wasn’t usual insurance I paid for but unfortunately my health has declined and this is the insurance I could get, thank god. I went out of the office and back to my car and got myself together and called back in there and she answered the phone again, my heart was racing but I finally ask if I could come back in and I’d pay. Dr Bechtel, I’m not a dirty thief and I don’t want something for free, I’m just honest and trying to make it.

May 11, 2022

I'm very pleased with my recent appointment. Staff is friendly and helpful. Dr. Bechtel is thorough, professional, and attentive. I'm glad I chose Martinsville Eye Care Center for my vision needs.

May 7, 2022

Always polite, friendly and professional.

May 6, 2022

Thank you so much for taking care of me, my eyes and as always my glasses!

May 6, 2022

Prompt And very nice staff and Dr. Ali

May 5, 2022

Everyone nice and professional.seen on time. Just a pleasant overall experience.

May 5, 2022

Thank you Dr Ali. My eyes are so much better. I can look up without the burning. You are the best!

May 5, 2022

My first time visit was very impressive. Upon arrival, I'm on a walker. One of the employees help me in by holding door. Greeted by receptionist with a smile. Very attentive to my needs. Offered me to sit down and get my composure. The doctor and everyone were very informative and knowledgeable. Everyone very patient and helpful. Made me feel very comfortable. Greeted you with smiles, answered all questions knowledgeable. The doctor even held door for me as I left. Service with a smile. Glad I chose Martinsville Eyecare. Will definitely recommend them to friends and family.

Apr 28, 2022

I had a great experience this visit getting my eye exam and ordering my new glasses! Was able to joke with the staff and just truly enjoyed my visit...thank you all and special thanks to the lady that had enough patience in helping me decide which frames to pick out so I don't look like a dork! Thanks again!

Apr 28, 2022

Dr Ali takes his time to explain and go over treatment options. He is very compassionate about his patients. The office staff is great and again take there time with you on check in and check out. The best eye doctor I have been to in over 50 years of wearing eyeglasses.

Apr 27, 2022

No waiting and very professional!!! Selection of eyewear and knowledgeable optician also outstanding.

Apr 26, 2022

This was my second visit and felt welcomed from the time I walked in the door. Each person took their time to help me and also answer any questions I had. Glad I decided to come here and will continue to come.

Apr 26, 2022

Very professional, knowledgeable, friendly staff. They take their time to explain what they are doing, not just rush you in and out. I highly recommend them.

Apr 25, 2022

I was taking very good care of

Apr 22, 2022

I was given new patient appointment the next day after after I called about a sty. I like the convenient location and layout of the office.

Apr 21, 2022

the service there was excellent

Apr 20, 2022

Wonderful and pleasant experience. Dr. Ali was quite patient and answered all my questions and concerns. They even offered me a bottle of water. I look forward to my next appointment in July 2022. Thank you MEC.

Apr 19, 2022

The staff were fantastic! I love my new glasses! The staff were great! Thank you so much Martinsville Eyecare Center!

Apr 13, 2022

Prompt, courteous professional from the time my wife and I entered for our appointment as new patients.

Apr 8, 2022

Great service. Went right in and was seen immediately. Answered all my questions and a great visit.

Apr 8, 2022

Dr. Ali is very patient and answers all questions, so they are understood.

Apr 7, 2022

Fast and friendly service very professional

Apr 7, 2022

Good visit. Staff was helpful and efficient. Liked the modern equipment. Dr. Bechtel efficient and knowledgeable

Apr 7, 2022

Dr Bechtel and her staff are friendly, professional, and consistently exceed expectations!

Apr 6, 2022

Excellent people and service

Apr 5, 2022

Very pleasant experience. Dr. Ali is great. I always recommend Mart Eyecare center

Mar 30, 2022

Very professional and friendly staff. They took the time to go over all my eye health details and made sure I was getting the glasses and contacts that I needed.

Mar 30, 2022

5 Star Everyone was so pleasant

Mar 25, 2022

I have been a patient of Dr B for years can't imagine going anywhere else every one there is really kind and caring wonderful group of people.

Mar 25, 2022

Clean and friendly environment. I like how the front door was open and the breeze was able to blow in. Probably one of the nicest medical staff I have ever dealt with. The visit was quick and simple yet efficient. Would give 10 Stars if it were an option

Mar 23, 2022

They are always nice. Very thorough and helpful.

Mar 23, 2022

Wonderful and very pleasant staff. Everyone was very friendly, greeted with smiles and took me right at my appointment time. Highly recommend!!

Mar 22, 2022

Very pleased that you could see me on such short notice. Thanks you very much. I will recommend Martinsville Eyecare to others. Thanks again ,Danny

Mar 22, 2022