Reviews

I love Dr Ali. He is kind, understanding and always has a smile on his face. He is gentle and understanding and answers all my questions.

Sep 28, 2023

Great Staff, Great Service.

Sep 27, 2023

Very professional I like my doctor because she takes the time to make sure that you’re getting the very best care for your eyes and I really appreciate that

Sep 23, 2023

I love coming to the Eyecare Center. I am always happy to see Doctor Bechtel and Dr. Ali. Their staff is always so kind and everyone greets you with a smile. I am happy that I am able to have them as my eye doctors.

Sep 22, 2023

Staff front to back. Wonderful.

Sep 22, 2023

I’m so glad I decided to go Martinsville Eyecare Center. They’re so great in every way. My husband recommended Dr. Betchel and she’s wonderful.

Sep 20, 2023

Scheduled for appointment the morning I called.

Sep 19, 2023

Greeted as soon as come through the door, I like to be acknowledged walking into any business. The staff and doctor are pleasant and professional, it's always been a pleasure to have an appointment.

Sep 18, 2023

Friendly staff,..................

Sep 15, 2023

As always a great and pleasant visit

Sep 14, 2023

Excellent exam, pleasant experience!

Sep 13, 2023

As always the staff was friendly and personable. I was greeted with a smile by everyone i interacted with. Dr. Becthel was both friendly and professional. She discussed what was going on with my eyes and expressed genuine concern. It's always a joy when I have an appointment with her. She is also a great contact if you love to read.

Sep 12, 2023

Not only do all personel act professionally and efficiently but also in such a friendly manner that IIalways leave with a wellbeing feeling.

Sep 12, 2023

The staff is friendly, and they take time to explain things.

Sep 12, 2023

I was shown respect from the time I arrived until I checked out. The doctor was friendly and courteous. And answered any questions I had. I was very pleased.

Sep 8, 2023

Amazing staff and Dr. Ali is the best!

Sep 7, 2023

Very polite and respectful

Sep 6, 2023

Doctor Ali explained everything to me after a complete exam. They gave me an appointment very quickly after I had floaters in my left eye even though their schedule was filled up until October.

Sep 1, 2023

Jim was given a cancellation, which meant a lot to us! Dr. Bechtel gives us thorough eye exams and perfect prescriptions for glasses. She is warm and personable. Lots of choices for frames available, and a friendly staff.

Sep 1, 2023

Very nice people. Fast and effeceint service. Quality doctors and staff.

Sep 1, 2023

I saw Dr. Oliver Ali for the first time. He’s very nice, though and he answered all my questions. He instructed me on what to do each day forward. I would recommend him to others.

Sep 1, 2023

Everyone pleasant & friendly. I did not feel rushed or pressured to purchase new frames and told I could use my old ones. For someone on SS it is difficult when having to purchase new items out of necessity.

Sep 1, 2023

Best staff around!! Always a great experience for me and my family. Michelle is always on top of things and takes care of us and goes above and beyond.

Aug 31, 2023

My visit yesterday was as pleasant as always. All the staff are exceptional! I can think of nothing you can do to improve. Your service in all areas is exceptional. Our area is very blessed to have you here to serve the eye care needs.

Aug 30, 2023

Always pleasant, very efficient with reliable medical services. Thankful for good medical care located so close to home.

Aug 30, 2023

The whole appointment was cheerful, helpful and pleasant.

Aug 30, 2023

I have never had an unpleasant moment during a visit to Martinsville Eyecare. I am a very satisfied patient

Aug 29, 2023

The staff at Martinsville Eyecare is outstanding. Everyone is patient, caring and very professional.

Aug 29, 2023

Dr. Bechtel seems to always get it right when fitting me with the right contact prescription. I no longer have to dx myself as with other doctors.

Aug 29, 2023

Office personnel are very friendly, courteous and efficient. I was seen promptly and pre-check was very thorough. Dr. Bechtel is very thorough, and explains issues very well.

Aug 26, 2023

As usual a plesant experience ,no long waiting to see doctor,which is always smiling,caring and tells you like it is in a caring manner.Great Doctor and staff.

Aug 25, 2023

Very nice caring staff. Dr. Ali is thorough and explains everything.

Aug 25, 2023

Great experience. My exam was completed in a timely manner, and I was in and out in no time at all.

Aug 25, 2023

Patient and customer service is superb.

Aug 23, 2023

A smooth operation with good staffing!

Aug 18, 2023

Great staff. In and out in an hour

Aug 17, 2023

Eye exam was thorough, Professional and efficient.

Aug 16, 2023

Very professional, diagnosed the problem and I was on my way!

Aug 16, 2023

Well-organized office, personable, helpful staff, no waiting, and I liked Dr. Ali very much.

Aug 12, 2023

Everyone was very professional and answered all my questions in great detail. Lucky to have such a great doctor with a great supporting staff. Thanks

Aug 11, 2023

very pleasant experience friendly staff in a convenient location 5 stars or better!

Aug 11, 2023

Great caring for the patient, and the speed of going to the process is amazing. I have been using Martinsville Eyecare for years and will be going to them for all my eyes need.

Aug 9, 2023

I was given great treatment and I was worked in their schedule. I appreciate them working me in their busy schedules. They are awesome and Dr Becthel is the best eye doctor. Thank you and your staff for everything.

Aug 9, 2023

Good experience, except Dr. Ali seldom looks you in the eye. Randy

Aug 9, 2023

My husband and I had our first visit yesterday with Martinsville Eyecare Center. It is most definitely a 5 Star 🌟 🌟 🌟 🌟 🌟 eyecare center. Dr Theresa was very professional and explained everything in detail as well as being very friendly which is so important. The whole office is very friendly. We will definitely be a regular. Thank you to all the staff 💓

Aug 9, 2023

I left my previous eye doctor due to long wait times and the lack of a permanent eye doctor on location, along with a couple of other issues. I am so glad I did. I was very pleased with the service I received at my appointment. Every single person in the office was patient and kind.

Aug 8, 2023

There was no waiting time.The Doctor explained what he was going to do before he performed the test.Polite and patient goes a long way. Thanks

Aug 4, 2023

I can’t say enough about Martinsville Eye care , they have it all, great staff, great selection of eye frames, busy most importantly A+ optometrists that really care about their patient’s. If you are in need of eye care that you can trust Martinsville Eye Cere is the only place to go!

Aug 4, 2023

Everyone was friendly and very professional. Great place to go for your eyes.

Aug 4, 2023

Using the latest technology accompanied by professionalism and genuine care and concern for the patients, all the staff at Martinsville Eyecare Center provide exceptional care. They could easily change the name of the practice to “Icare” Center. Dr. Ali is an outstanding physician, I appreciated his enthusiasm and approach to my best eye health.

Aug 4, 2023

I am feeling better already. Thank you so much. Everyone is so nice and helpful tbere.

Aug 1, 2023

Superb service and help from the moment you walk in the door. Best group of people!

Aug 1, 2023

Great 1st appointment with Martinsville Eyecare Center! Very friendly, personable, and professional interaction with the front desk, technicians, and doctor. Dr Ali was informative, thorough, and generous with his time. I couldn't have asked for a better experience.

Jul 25, 2023

Dr.Ali is so nice! I feel he is very through with his eye exams. I trust him completely.

Jul 25, 2023

Everyone is here is courteous & professional. I appreciate the great service and wonderful care received. I’ve honestly never left this office unsatisfied.

Jul 23, 2023

I've been using Martinsville eye care for 4 years. All the staff are very friendly and knowledgeable. I'm very happy with everyone there.

Jul 20, 2023

Great service friendly staff front staff back staff doctors impressed with ALL

Jul 18, 2023

Very friendly and fixed my problem.

Jul 18, 2023

Friendly people and the service was excellent.

Jul 15, 2023

I was treated respectfully and efficiently, with a compassionate manner by all. Loved Dr. Bechtel!

Jul 14, 2023

Took time with me to make sure all was well

Jul 14, 2023

5 star facility keep up the good work…

Jul 13, 2023

Top notch care and an amazing staff!! Dr. Bechtel is the best!!

Jul 12, 2023

Thanks for working me in for appt.

Jul 11, 2023

Very friendly, professional and knowledgeable staff. Dr. Ali is great!

Jul 10, 2023

As usual, Martinsville Eyecare Center's doctors and staff were FIRST RATE. It's a blessing to have caring and competent professionals so close to where we live. I really appreciate you all!

Jul 7, 2023

Everyone in the office is exceptional. They go out of their way to speak and offer assistance.

Jul 7, 2023

Everyone was friendly, professional and very helpful.

Jul 6, 2023

I went to Dr. Bechtel for my yearly eye exam. After a thorough check-up, I was thankful there was no significant change in my vision. I found her and her assistant to be very friendly and caring as well as professional and conscientious.

Jul 4, 2023

Everything was great. Very short wait time, staff was very friendly and professional.

Jul 4, 2023

Every one so nice and really helpful

Jul 2, 2023

Very friendly and helpful. Worked me in on short notice and answered all of my questions. Would highly recommend!!

Jul 2, 2023

So glad Ms Michelle was able to get me in with Dr Ali. I was miserable with the scratch in my eye. 🎉🎉🎉🤩🥸🤩😎🤓

Jun 30, 2023

Great doctor. Friendly staff.

Jun 30, 2023

Always a professional, cheerful and friendly experience!

Jun 30, 2023

i walked in without an appointment to have a particle removed from my eye. I was in the exam room in 5 minutes. The doctor and everyone was informative and friendly.

Jun 29, 2023

I always have a great experience at MEC. The front desk staff, the technicians, the optical staff, and Dr. B are all excellent.

Jun 29, 2023

No wait time and both staff and Dr were extremely knowledgeable and friendly!

Jun 28, 2023

Pleasant visit at Martinsville Eyecare Center.

Jun 28, 2023

Excellent service from all of the staff

Jun 26, 2023

Doctor and staff professional, courteous, friendly and efficient. First visit. Am now a returning one as long as my eyes need checking.

Jun 24, 2023

We love Dr Ali. He is very kind and we feel he gives us a through exam.

Jun 23, 2023

Courteous staff. Dr. Ali was very friendly and took all the time I needed to answer my questions and to provide the best solution for my eyecare needs.

Jun 22, 2023

Everyone there are so nice and professional.I enjoyed laughing with the admins and I enjoyed talking with the doctor she's a very sweet lady

Jun 22, 2023

I have no complaints whatsoever!

Jun 17, 2023

I was very pleased with my visit. It was clear that everyone there was on the same page and on the same team. It's sad to say that is not always the case at other places I have visited.

Jun 16, 2023

Always professional and personable

Jun 16, 2023

Great service and even better people. And they love all my dad jokes......

Jun 15, 2023

Very prompt and friendly staff. I really like Dr. Ali and so glad I found him!

Jun 15, 2023

Very nice and efficient service

Jun 15, 2023

I just love Martinsville Eyecare Center. Everyone is so nice and personable from the moment you walk through the doors. Dr. Bechtel is the best. You are not just a patient but a person. She shares her experiences with you as you unload your concerns on her. She is caring and empathetic. Her staff is great and they put you at ease and take away any fear or misgivings. I recommend Martinsville Eyecare Center to anyone who is in need of eyecare.

Jun 15, 2023

5 Star service from Dr. Bechtel and the staff. Very much appreciated being able to get a Saturday appointment.

Jun 11, 2023

The professionals at this location were extremely thorough. The visual equipment better than anywhere I have ever been. The Opthalmologists are totally experts.

Jun 11, 2023

Review comments number 2.

Jun 9, 2023

Amazing people and service. Would never consider going any where else!

Jun 8, 2023

I am truly thankful for the services and care that I receive from the Martinsville Eyecare Center. I have gone there approximately three times to have my glasses tightened or to have the nose piece replaced and they gave me quick and friendly service with a smile.

Jun 8, 2023

Best exam as always.Thank you for your care and attention. That goes for both examiners

Jun 8, 2023

I received a very pleasant welcoming to the office by the front office girls and helpful with my questions. The assistant was pleasant as well with such a great attitude . Dr Bechtel as always on time , sufficient and very personable. I love this office !!! Great job everyone!!!

May 30, 2023

Most professional friendly service you could find.

May 27, 2023

Everyone was so friendly they made me feel welcomed I love the atmosphere there.

May 26, 2023

Always a pleasure to see Dr. Ali. Excellent and professional eye care service.

May 26, 2023

Fast, efficient, thorough and friendly.

May 25, 2023

I am absolutely crushed on how I was treated about my glasses. I love Dr Bectel, but the eyewear women I'm not ever going to deal with again. I waited 6 months for my glasses & was told I couldn't get them without my old lenses. I had no idea about that.

May 25, 2023

Everyone was so friendly and very helpful.

May 24, 2023

Great place to get your eyes check on, the staff is so sweet and very honest. They make you feel comfortable.

May 24, 2023

Timely service. Love Dr. Ali. He is very down to earth, through and never rushes you.

May 21, 2023

5 stars Came in to get my glasses adjusted Fixed them right away

May 20, 2023

Polite and friendly staff as soon as you enter the door. Dr Bechtel and assistants took enough time to exam and explain everything. All around, just a great experience and an example for every medical practice to follow

May 17, 2023

Friendly, helpful as in they take time with you.we’re not just a number they care bout our well being. Simply love Dr.Bechtel

May 12, 2023

Great service and great people.

May 12, 2023

Friendly and knowledgeable staff.

May 11, 2023

Everyone nice and polite. Very thorough and answer any and all questions. Very professional atmosphere. Don't dred my eye appointment "NOW"!!

May 11, 2023

I was checked in on time and the process moved quickly and professionally.

May 10, 2023

Great Service. The Doctor was Awesome! Thanks for taking me last minute. 🙏🏽

May 5, 2023

Very thorough evaluation.

May 3, 2023

The entire staff are very professional. They are very attentive to the patients needs. Courteous, polite very efficient.

May 2, 2023

Thanks for working me in so soon. The visit gave me piece of mind.

Apr 30, 2023

The eyewear technician was very helpful. She helped me locate frames that matched my style.

Apr 28, 2023

I was given an appointment in a timely manner. Check in process quick and easy. Staff moved through familiar exam process smoothly. Dr. Bechtel very reassuring that no major issues were present. Did not even need a different Prescription. She gave definite instructions for dry eye regimen which I appreciated.

Apr 28, 2023

Very pleased with the visit.

Apr 28, 2023

vey well pleased. Everyone was really nice and pleasant, Enjoyed my visit,

Apr 27, 2023

Very friendly crew. All of you take the extra time to take care of each person that comes in.

Apr 26, 2023

Very pleasant experience. Wonderful staff. Thorough and accommodating. Thank you all.

Apr 26, 2023

Just had my first appointment at Martinsville Eyecare Center. I have been to many Optometrists over the years and I know that really good doctors are hard to find. I could not be more please with this business. Staff is friendly, professional, caring and knowledgeable. Dr. Theresa Bechtel, in my opinion, is amazing. She provided a very thorough exam. She then explained her findings and the options available for my problem. I'll never go anywhere else. Dr. B said 'My patients deserve the best" and in my opinion with her, we have the best. Highly recommend to everyone.

Apr 25, 2023

Every one was so nice, , thank you!

Apr 25, 2023

Polite, friendly, efficient staff!!

Apr 22, 2023

Awesome staff. Very friendly and timely.

Apr 21, 2023

Excellent professional work.

Apr 21, 2023

Great visit! Everyone was extremely friendly, helpful and very professional . CRe was excellent.

Apr 21, 2023

From the front office to the end of my appointment at the eyeglass purchase area I had the BEST experience. Everyone was exceptionally friendly. Dr. Ali was amazing

Apr 19, 2023

Very very good visit ALWAYS 👍🤗

Apr 18, 2023

Very professional and polite.

Apr 15, 2023

Everyone there is wonderful they greeted me good morning as soon as I walked in the door and the assistant's and the doctor was great they told me what they were going to do before they done it.It was my first time going to the eye doctor and I'm glad I chose this eye center

Apr 15, 2023

Very nice and professional staff.

Apr 14, 2023

Very professional. Right on time. Prompt service.

Apr 14, 2023

The employees were so nice and professional. It made us feel as if with family. Thanks Bill l

Apr 14, 2023

I felt like Dr Bechtel was thorough in her examination of my eyes. Staff was patient and offered suggestions to aid me with new glasses.

Apr 13, 2023

Great staff, professional friendly. How ever I didn't appreciate the 30 dollar charge that I didn't expect because humans insurance I have says free

Apr 10, 2023

Very pleasant. I felt I was getting excellent care.

Apr 7, 2023

Great service as always. Friendly and professional people.

Apr 6, 2023

Everyone is so friendly and helpful!

Apr 6, 2023

The entire staff is very efficient and thorough.

Apr 2, 2023

Very courteous and professional staff

Mar 30, 2023

I love this place! Everyone is so nice and professional! Definitely recommend them!!

Mar 29, 2023

People were very nice and very helpful and friendly,

Mar 29, 2023

Thanks Dr., you're the "Best"

Mar 28, 2023

My first experience with Martinsville Eyecare Center was very pleasant. I needed an appointment on Friday and several friends recommended MEC. They worked me in and everyone was super friendly and efficient. No wait time!!

Mar 27, 2023

Everyone was very friendly and kind. Doctors make me nervous but the one at Martinsville Eye Care did not

Mar 27, 2023

I received excellent care at Martinsville Eyecare Center. No long waits, very friendly staff and wonderful optician. The place is clean and they have a variety of frames to suit most budgets. I would recommend this Eyecare center to everyone!

Mar 25, 2023

Thank You for seeing me at a moments notice of my eye issue yesterday. You & Your Staff Always go Above & Beyond to Accommodate and Care for Your Patients.

Mar 25, 2023

I give Martinsville Eye center a5

Mar 24, 2023

Awesome staff and visit as usual. Always look forward to my appointment.

Mar 23, 2023

Very professional knowledge informative

Mar 22, 2023

The whole visit from the exam & picking out the glasses to when I picked them up it was a painless experience.

Mar 18, 2023

As always it was a great experience. Staff was great. Never have to wait very long if any and always 5 star.

Mar 18, 2023

I'm always treated good from the time I enter into the door. But I had a tall black hair assistant this time. He made my morning brighter with all the laughter I had. Service was great!

Mar 17, 2023

I switched to M Eyecare when my previous eye Dr sold out to a big conglomerate. And I’m so glad I did! From Michele at the desk to Francisco the Tech, and Dr. Bechtel & Torra the Optician, everyone was professional & friendly & took the time to answer questions. It was refreshing to be treated as a valued customer & not a number. The fact that it’s a locally-owned, woman-owned, business is a huge plus! And right in my neighborhood~

Mar 16, 2023

Staff very nice. Also they were very thoughtful. Asking if you would like something to drink, water etc

Mar 16, 2023

Everyone is very polite. Dr. Bechtel seems to really care about her patients.

Mar 15, 2023

I had an emergency and your office was able to fit me in within an hour. For that I was most appreciative. My appointment was with Dr. Ali. He was kind and reassuring that my situation was not as severe as I thought. He solved my problem quickly and I left a very satisfied customer.

Mar 15, 2023

Friendly staff and excellent service.

Mar 15, 2023

Great service with the adjustment of my glasses. Thank you!

Mar 14, 2023

best place ever for eye care

Mar 14, 2023

Always a pleasant visit.

Mar 13, 2023

Wait time is great compared to Vistar on north side drive. Dr. All is so nice. He convinced me to get on bp meds and had my cataract surgery. Love this small local biz!

Mar 9, 2023

I love going to Martinsville Eyecare Center to see Dr. Theresa Bechtel. She is wonderful. I feel like I receive a great eye exam and she addresses any questions or concerns I may have. Thank you Dr. Bechtel!

Mar 9, 2023

Front desk employees extremely kind and very pleasant to interact with. I love the entire staff, polite, extremely nice. I love Dr Bechtel very knowledgeable and very nice.

Mar 9, 2023

Great care and service! Everyone who I worked with was extremely kind and Dr Bechtel was wonderful about explaining any questions I had. The tall young man who took me back for the eye check at first was very nice and friendly and everyone was very conscientious about sanitizing surfaces, and Kat and the other lady at checkout were wonderful. I highly recommend these optometrists and they don't use the thing that blows air in your eyes during the exam, they use better technology.

Mar 8, 2023

You do a very good job with my eye sight. It is very complete job and I enjoy coming to your business

Mar 3, 2023

all went well. Personel were friendly and efficient

Mar 2, 2023

Very satisfied with everything and everyone at this office

Mar 1, 2023

Great customer service. Relaxed and professional atmosphere. You can tell they care for one another as employees, and they care for their patients.

Feb 27, 2023

I came for an appointment made the same day due to floaters and flashes of light in one of my eyes. Got an appointment and received as always prompt, courteous and professional care. My condition was clearly explained and was encouraged to call at any hour should the condition worsen.

Feb 25, 2023

Very pleased with my visit.

Feb 24, 2023

Love everyone there. Such nice people and so perfessional. Makes you feel so comfortable. Dr Bechtel is great.

Feb 24, 2023

Martinsville Eyecare is the BEST!!!

Feb 23, 2023

Very Friendly staff and Time efficient. Doctor explained everything he was doing and why.

Feb 23, 2023

Everyone at the Eyecare Center were extremely nice and caring. Nice to go to a place that believes in giving great customer service.

Feb 23, 2023

Great people. Everyone is so nice and I would recommend your company to anyone. Thanks for being so nice every time I come in.

Feb 22, 2023

Martinsville Eyecare staff is always friendly. Dr. Bechtel is great, explains test results and answers any questions.

Feb 22, 2023

It's Mattie not Maddie .Service was great .

Feb 22, 2023

Appreciate lens replacement of glasses late evening without appointment thank you

Feb 20, 2023

My husband and I made our first visit to the Martinsville Eyecare Center yesterday and met Dr. Theresa Bechtel and her staff... they were both very professional and welcoming to their office. We were very impressed by the services that were provided to us and plan to continue with many years with Dr. Bechtel. Thanks for the great visit and I would highly recommend their office to anyone that is looking for an eye doctor.

Feb 17, 2023

Staff was extremely supportive of my visit. I was treated with great kindness. The customer support processes are the best.

Feb 17, 2023

I recently visited Martinsville Eyecare Center and saw Dr. Bechtel. It was a great experience! I was having trouble reading and seeing in general. She was fabulous and there was very little time spent waiting for her or the "next test" I needed. i appreciated that Dr. Bechtel saw that my prescription needed to be checked again before buying an expensive pair of glasses with my extreme vision changes. My diabetes has been affecting my eyes.

Feb 17, 2023

Very good experience. Great staff.

Feb 16, 2023

Best Trip to the Opthalmologist I have had in 65 years. Top shelf professional service and expert care. Thank you sincerely

Feb 15, 2023

Very happy with the superior service from your office. The entire staff were excellent.

Feb 15, 2023

Excellent care by entire staff

Feb 14, 2023

I really appreciated that you got me in so quickly when I got something in my eye. Although, whatever it was, wasn't there any longer. It was a great comfort to have it checked quickly. Much appreciation! Deborah

Feb 14, 2023

First time here. Did not have to wait even 5 minutes in waiting room. Everyone was very nice and very informative. Each person listened to my concerns and needs and addressed them.

Feb 8, 2023

Was seen in a timely manner greeted with passion on the day of my visit

Feb 7, 2023

Great staff, very informative and thorough. Everyone was so friendly, doctor took time and explained everything very well. I made appointments for my husband and son while I was there to have their eye exams done.

Feb 7, 2023

Always polite and very helpfu!

Feb 5, 2023

courteous friendly people and good service

Feb 4, 2023

I am not pleased with the treatment/customer service I received. From getting my trial contacts, to billing, & finally getting a written copy of my prescription. Not a good experience

Feb 4, 2023

5 I was very pleased with the service procedure went well with any questions asked answered.

Feb 2, 2023

Dr. Ali is a jewel - personable, polite, and thorough examiner. Great provider.

Feb 2, 2023

As usual, very nice experience...actually fun! Great staff!

Feb 2, 2023

I was truly impressed with my experience. Everyone was so nice. The Dr. was so compassionate. I recently lost my husband. This young man was so caring and made me feel comfortable. His support was much appreciated and deeply felt. Thanks to everyone whom I interacted. You are blessed Wit a great staff. Blessings to all in your office as you serve your community. Carol Grimes

Feb 2, 2023

I was impressed at the efficiency of the practice. Everyone that I came in contact with was friendly and he very helpful.

Feb 1, 2023

The staff and the doctor are so friendly. They answered alll my questions and addressed all my problems and needs.

Jan 31, 2023

There was absolutely no wait time. Staff was very organized. And there were still the best selection of frames in Martinsville.

Jan 29, 2023

I enjoyed my visit to Martinsville Eyecare Center. Everyone was professional and treated me with respect. I loved the cleanliness of the facility as well. Very well kept.

Jan 29, 2023

Wonderful experience! Everyone was kind and professional. Dr. Ali is awesome!

Jan 27, 2023

everyone was really friendly and professional.

Jan 24, 2023

the entire staff was friendly, professional and caring

Jan 24, 2023

Always feel like I have the full attention of my provider during my visit; I don't feel rushed and have the oppotunity to ask questions and provide feedback. Everyone is always very helpful and friendly.

Jan 24, 2023

Absolutely the best atmosphere and the upmost professionalism while maintaining the close relationship to patients. Really care about your eye care needs.

Jan 22, 2023

Completely professional and very personable.

Jan 20, 2023

I was very pleased and impressed with my first visit to your office. Every person involved with my examination was pleasant and professional.

Jan 19, 2023

Excellent examation. Excellent records recorder. Great service from receptionist. Thank you for being there for me. Carol

Jan 19, 2023

Wonderful staff! I was referred here by the Salem VA and it was already the office my wife and kids go to! Sure saved me a 50 mile drive. I took off a star because their selection of mens' glasses is small and on the higher end $$, even with insurance and a discount. But I will definitely return for my exams!

Jan 18, 2023

Very happy. The staff and doctor was very friendly and helpful. Didn't feel rushed. Will be back.

Jan 18, 2023

For me, this was the fastest I've scheduled an eye appointment. They worked me in for the appointment within three days. I sat and waited no time. I was in and got a very complete eye exam in no more than forty-five minutes. While I was there, my son made an appointment to fill in for a cancelation. I was tickled that his eyes were checked that same day as well. Very nice ladies that work at the front counter. The eye doctor was very kind and explained my exam and RX to me.

Jan 17, 2023

Excellent service from front desk back!

Jan 17, 2023

Everything went perfectly! Thank you for working him in and being thorough and patient.

Jan 16, 2023

As always, my appointment was timely, efficient and extremely professional. Dr. Bechtel and staff are so friendly and helpful, the office is clean and modern and the vast array of stylish frames makes choosing new glasses fun!

Jan 14, 2023

Excellent appointment. First time here. Everyone was courteous, and efficient. I highly recommend Martinsville Eyecare Center. They do work with the Veteran's Administration, which is great, since I am a Veteran.

Jan 13, 2023

Staff were friendly, efficient, and knowledgeable.

Jan 13, 2023

I had a very thorough exam with Dr. Bechtel and Lisa was helpful choosing new glasses. I was seen right on time and the exam didn’t take too long.

Jan 12, 2023

I could not be more satisfied and thankful. My visit was truly a good experience !!

Jan 11, 2023

Absolutely the best from the front desk to everyone you encounter throughout your process. Highly recommended!!!

Jan 11, 2023

Everyone in the office was very nice and Dr. Did a good job checking my eye and the meds helped my eye right away

Jan 11, 2023

Very pleased with my visit. Everyone was really nice. Doctor was very through and I will definitely return.

Jan 10, 2023

The service I received from all the members of the practice was very very good.

Jan 10, 2023

My experience with Martinsville Eyecare Center Was super. Everyone is so kind and professional. I definitely feel appreciated as a customer and patient.

Jan 8, 2023

I just love the care I get with Dr. Bechtel. And I'm sorry I can't remember this man's name, but he's the one that reminds me of Seth Grogan that did my pre-exam. He is awesome too!!

Jan 6, 2023

I was supposed to be given a packet for my cataract eye surgery but was given nothing. I know the regular girl up front was on vacation so sometimes this happens.

Jan 5, 2023

First time visit and was very pleased. From the front desk to the staff to Dr Ali everyone was great. Very friendly and welcoming while providing excellent professional eyecare at the same time. Five stars for sure.

Jan 4, 2023

I stopped in without an appointment to get my glasses worked on. They called saying they had services them within an hour! Great service.

Jan 2, 2023

Always thorough and takes time to listen and deal with any concerns.

Jan 2, 2023

You're the best! And I love your personality too! From your other Charlotte.

Dec 30, 2022

Always willing to help and answer all questions!

Dec 29, 2022

Great staff and Dr. Bechtel is wonderful!

Dec 24, 2022

Had to switch eye doctors due to the length of drive time an job working hours . I had seen Dr. Betchel years ago at another office and really liked her . So now have chosen her to handle all my eye care needs .

Dec 23, 2022

Excellent staff, attitude, atmosphere, clean facility. Great Dr as well!

Dec 22, 2022

Everyone was great to desal with, from the ladies at the front desk to the assistants, & the eye dr.

Dec 22, 2022

Love everyone there. Such great people and very courteous. Wouldn’t want to go anywhere else.

Dec 21, 2022

This is the first time I had come to your eye Doctor office and I was very pleased. I like Dr. Bechtel and her staff. You are my new Eye Doctor office now. thanks Alicia

Dec 20, 2022

Thank you for excepting me as a patient for my eye care. Your office staff was very warm and friendly, and your service was excellent. Thanks again and have a Merry Christmas and a Happy and Blessed New Year's! Jesus is the Reason for the Season

Dec 17, 2022

My recent visit to your Brookdale location to arrange for my purchase of an eyeglass prescription refill was met at the reception desk with responses about a requisite exam. After explaining to the receptionist that my current prescription has not changed, I proceeded to peruse the eyeglass frame selections while awaiting assistance. While looking at the frames, I heard a loud female voice from across the room, not realizing, until I turned and asked, that it was your claims processing clerk directing her comments at me. The clerk's ensuing unhindered remarks in the presence of at least four other individuals, to include two other patients, continued to worsen as I endeavored to gain and offer clarity and until I ultimately put a stop to the verbal exchange and left your office. Your billing clerk's abrasive, hostile conduct is entirely offensive, unnecessary and unacceptable. A simple request for a duplicate pair of eyeglasses should never have been met under any circumstances with such conduct, and hers that day was not an isolated incident. If your office continues allowing that individual to remain in your employ, do you intend to allow her to continue mistreating others, as well?

Dec 16, 2022

A really great experience. Everyone was polite and well qualified. Any future eye care will be handled by Martinsville Eyecare Center

Dec 16, 2022

Professionalism and personal service are hallmarks of Martinsville Eyecare Center. My entire family goes there and for good reasons. Linda M. Reynolds

Dec 15, 2022

The appointment went well overall. The optometrist was super kind and explained everything thoroughly. The selection of glasses was okay but none were what I actually wanted and they were above my budget at the moment. Getting a copy of my prescription was very smooth, so I like that they give you the option to buy eye wear there or somewhere else just in case.

Dec 14, 2022

Dr. Bechtel is always so pleasant and takes so much time with you. I highly recommend her and have to many work friends and others.

Dec 14, 2022

Everyone is great. Listen to what's wrong and try to get to problem and solution.

Dec 13, 2022

Customer service was exceptional.

Dec 10, 2022

Dr. Bechtel is wonderful! She is not only knowledgeable and professional but very personable as well. Her entire staff is very pleasant and accommodating.

Dec 8, 2022

Staff is very professional, friendly,and helpful.......always a great experience.

Dec 8, 2022

Thanks for the patience during the visit the visit was perfect

Dec 8, 2022

prompt service when entering the building, Received an appointment for the next day for prescription sunglasses. variety of products very good/

Dec 7, 2022

Very fast, sufficient, great team you all have.

Dec 7, 2022

Service was wonderful, very friendly atmosphere!!

Dec 7, 2022

It was my first visit. Staff was friendly and welcoming. Dr. Ali was thorough and knowledgeable.

Dec 2, 2022

Excellent visit Courteous professional prompt

Dec 2, 2022

Love the office!!!! Dr. Bechtel is amazing.

Dec 1, 2022

I received prompt service with a smile and felt assured my exam was done efficiently.

Dec 1, 2022

The staff was very friendly. And very kind. I appreciate them

Nov 30, 2022

Friendly, quick, and thorough!!

Nov 23, 2022

I’ve been going to Martinsville Eyecare Center for almost 10 years now. Dr. Bechtel and her staff are very knowledgeable and caring. I have a rare eye disease and my retinal specialist recommended that I see her for care. She’s been great; I wouldn’t go anywhere else. Our entire family goes now too. I would recommend Martinsville Eyecare Center to everyone.

Nov 18, 2022

Staff always courteous, pleasant office. Dr Bechtel provides excellent evaluation in a kind professional manner.

Nov 12, 2022

Very happy with Dr. Ali. He was thorough, listened and I could understand him plus friendly, making for a pleasant appointment. However, the young lady that took me back, left a lot to be desired. She was carrying her cup of coffee, greeted like a robot, hurried through the vision field so feel a false report, hurriedly took my blood pressure and got 120/70 (doubt that for sure), then a “follow me” to next room… I felt that I must have disturbed her coffee time. Then when I came back the next day, same dull greeting, then later when I was leaving, she was standing up front chewing on a wad of something. This young lady needs some training in dealing with patients to make them welcomed & comfortable, and to have a friendly attitude, be more proficient in her job. Michelle & the other lady up front, very professional and welcoming! I was so happy to get quick attention from Dr. Bechtel who got a stuck contact from my eye!

Nov 12, 2022

The physicians and staff are all very helpful and supportive.

Nov 11, 2022

Love the staff here! Everyone is so helpful and know what they are doing!

Nov 11, 2022

Very Pleasant and Professional Group

Nov 7, 2022

I’m very grateful for the excellent care I received at my visit. I’m so happy that I chose this practice for my eye care. Dr. Bechtel took the time to explain things and helped me to understand my situation! She’s very caring and professional.

Nov 6, 2022

Every process in this office is EXCELLENT! I would NOT change Anything!! EVERY staff member I came in contact with from the front to the back, were Wonderful!! From Kat, Lisa, & of course Dr Bechtel & her gentleman helper, & the lady who helped me with my glasses choice!! Well oiled Machine!

Nov 6, 2022

My experience was positive all the way. Everyone seemed to go out of their way to help me while I was there with the necessary and accurate tests and diagnosis. Then quickly made the necessary appointment for me to be seen by a needed specialist.

Nov 5, 2022

Don’t see why you have to wait days and days when your glasses come in, when it only takes minutes to pick them up. It took longer for the girl to come out of her office than it took once I tried them on. Literally just tried them on and left. I waited a week for that?

Nov 5, 2022

Great place!!! Staff and physician was great! Made you feel welcome!

Nov 4, 2022

Everyone was very nice and super helpful. I appreciate the time the staff took in helping me pick out new frames. Your office came highly recommended and I see why!!

Nov 4, 2022

First visit and I am very satisfied with the quality of my visit.

Nov 4, 2022

When I accidentally bent up my frames, they were able to work me in quickly and make adjustments! They are so great!

Nov 4, 2022

Excellent care from start to finish.

Nov 4, 2022

Dr Bechtel is extremely thorough and explains issues very clearly. All employees are polite and make clients feel welcome.

Oct 30, 2022

As usual, my visit went smoothly and competently. The staff is courteous and friendly, and Dr Bechtel is both professional and relatable. It was as pleasant as an eye exam could be. The only “complaint” is not getting a copy of my prescription before I left (also my fault for not looking more closely).

Oct 30, 2022

Everyone was quick about seeing to my needs. Making sure I was comfortable, no waiting. Everyone great personalities,love the atmosphere.

Oct 28, 2022

Everyone was extremely nice and my exam was very thorough. The front desk clerks were very nice and the eyewear techs were very helpful. Dr. Bechtel was great! Thank you all.

Oct 28, 2022

Overall, I love the office and Dr. Bechtel, but I was very unhappy when I left yesterday. I was not told that glasses replaced under warranty needed to have the original frames and lenses brought to the office for the scheduled appointment. I had to schedule an appointment to pick them up and wasn't told to bring the old pair. ISSUE #1- it took almost 6 weeks for the glasses to be back to the office ISSUE #2 I wasn't told AT ANY TIME that it would be such a delay on the glasses - 6 weeks is ridiculous ISSUE #3- with the price of the glasses that were ordered through the office, a respect phone call, email, text, or literally any other form of communication of delay would have been nice for the warranty pair. ISSUE #4- had I not gotten my child's prescription from the office and ordered a pair from another company, my child who REALLY NEEDS THE GLASSES, wouldn't have had them for 6 weeks.

Oct 27, 2022

Great professional service

Oct 26, 2022

Got the best service, each person I saw, seemed very happy, jolly. Made me feel real comfortable. Your employees were the best of any place I’ve been in a very, very long time.

Oct 25, 2022

Love the office. Picked up contacts and repaired my glasses. Recommended my son to go to this office.

Oct 23, 2022

Wonderful and friendly staff! Never a dull moment! I really felt as though they wanted to do things right and wanted to best suit me.

Oct 22, 2022

I’m grateful for MEC. So many good things to say. Great Doc. Great staff. Caring. Listening. Getting what I need to see.

Oct 22, 2022

Had a great experience with you guys.I will be telling my friends about it.

Oct 21, 2022

Staff was very friendly and efficient.

Oct 21, 2022

I really enjoyed the visit!!

Oct 21, 2022

Always a pleasant experience with Dr. Bechtel and her staff. She never makes you feel rushed or silly for asking questions. The receptionists are professional and pleasant and let’s not forget the gentle giant, Francisco, who was so nice!

Oct 21, 2022

Very good office and people

Oct 20, 2022

Everyone was so nice and curiously wonderful felt like family

Oct 16, 2022

Excellent service, nice friendly person and they treat you like family.

Oct 15, 2022

Always a pleasure to come. Dr. Ali is so nice. All staff are very friendly and helpful.

Sep 29, 2022

I felt that I received a thorough eye exam and was very pleased. The staff was friendly and knowledgeable. Thank you for this good experience!

Sep 28, 2022

My appointment was good. Lived the doctor and will make my appointment with him next year. Live his positivity.

Sep 28, 2022

Everyone was nice, friendly, caring and listened to what I had to say and questions I had about my eyes.

Sep 27, 2022

The best eye doctor in Martinsville Va.

Sep 24, 2022

You provide an outstanding service in all respects.

Sep 23, 2022

Always the best customer service & Dr. Bechtel never ceases to amaze me

Sep 22, 2022

Love the office personnel & Dr.Bechtel!

Sep 21, 2022

Great service explains everything and very friendly.

Sep 21, 2022

The best Eye Dr i have ever been to

Sep 21, 2022

Great Staff!!!! Very comforting and professional…

Sep 20, 2022

My family and I are very pleased with Dr. Ali and staff here. Everything is explained and are very friendly and professional. Great place to have your eyes checked

Sep 19, 2022

Great people great service great doctors love this place

Sep 15, 2022

Excellent service and friendly people

Sep 13, 2022

Great staff, great service and as always, Dr. Bechtel is the best!

Sep 13, 2022

Dr Bethel is always helpful ! Her staff is very friendly.

Sep 11, 2022

Very professional and thorough eye exam!! Wonderful staff!

Sep 11, 2022

Everyone was very friendly and professional. If I had questions they were able to answer them because they were knowledgeable about their product.

Sep 11, 2022

Professional in every way possible during my visit

Sep 9, 2022

Dr. Ali and Isabel were very thorough and took time to explain each step of the process.

Sep 9, 2022

I’m so appreciative that they got my son in quickly by informing us of a cancellation. Dr. Bechtel was very thorough and explained everything she was doing as she went along. My son could use a slight prescription for reading, but she also offered him eye exercises that he could try before going the route of glasses.

Sep 8, 2022

Thanks for fixing my nose peice on my glasses , the lady seemed a little bothered that I didnt make an appt to have my glasses fixed, Please let patients know when they come for appt . That they need to schedule a repair appt . , did not know ,would have been ok if the ladies at the front desk would have let me know repairs by appt , so that be said sorry again, if I get in a problem with glasses , I will call to make an appt. If It will take a few days to get to me . I believe there is an option for repair with no appt at the old Patrick Henry Mall !! Thanks for your time !!

Sep 8, 2022

Very polite professional and caring!

Sep 7, 2022

I was very happy with everything. Dr Ali is a wonderful dr.

Sep 7, 2022

Everyone is very nice and knowledgeable about their jobs. You can ask any questions you like and get an answer. If you have a problem they will listen. It’s a great place to get your eyes examined.

Sep 2, 2022

No waiting, staff friendly, Took time to answer my questions.

Sep 2, 2022

I was worked in the morning of my call. Thank you so much!

Sep 1, 2022

Awesome staff and service. Best eye care center in town!

Sep 1, 2022

As usual, my visit was thorough. Results were explained clearly and completely. Staff and Dr. very friendly and courteous at all times. I have friends who are also patients of Martinsville Eyeecare Center and we all agree, this is the place to go for eye care.

Sep 1, 2022

Got some reading this office can’t get my glasses correct. The time before this particular visit, I ordered in June and didn’t get my glasses until December because they kept needing them up. I had my eye appointment in March ordered my glasses in April received them in August. In a green not months I’ll need my eyes checked again. They just can’t seem to get my prescription right. It should never take months to get a post of glasses and I need mine for work And just to see because I can’t see without them. I go because I like the doctor but I really dislike the service in general. I finally receive my eyewear and they still aren’t right. If I took them back it would take 3 more months to get them back. Simply ridiculous and they are much too expensive to let them mess you more.

Aug 30, 2022

This was my 1st visit with Dr. Bechtel and was very pleased with the entire staff!

Aug 30, 2022

Had an appointment for glasses repair--walked in and out in less than 15 minutes Completely satisfied

Aug 29, 2022

The office was very nice and clean. I didn't have to wait long at all to be seen either. The staff was very professional. A very good selection of glasses to choose from. Overall I was very pleased with my experience.

Aug 26, 2022

Very friendly, efficient, professional group!

Aug 24, 2022

First visit and really was impressed with the professional service I received. Loved Dr Ali. Very friendly and informative. Will recommend them to all my friends.

Aug 24, 2022

Everyone was very professional and helpful as I was a new patient. I was seen on time and everything was explained so I understood what was happening. Very happy with the whole office.

Aug 23, 2022

I received a very thorough exam. Dr Bechtel listened to all my concerns and addressed each one. She explained everything in an easy to understand way. Everyone was very patient and understanding. Lol

Aug 23, 2022

the staff was so helpful and friendly

Aug 20, 2022

Y'all are extremely efficient. I leave the office very confident about my eye health and the correctness of my prescription.

Aug 19, 2022