Total Vision El Cajon
104 Reviews
Everyone in the office is courteous and professional.
May 18, 2014
Walking in the door I felt welcomed and as if they have known me forever even though it was my first visit. Everyone made me feel comfortable. The whole appointment went well and Dr. Weiss had an action plan for everything and how we were going go correct my vision problem and made sure I understood what was going on as well. And the selection of glasses was amazing every shape, size, and color you could imagine!! Over all best place to go for your eye care!!
May 16, 2014
My annual appointment was the best this past weekend. The staff is personable and very attentive. I appreciate them taking the time to help me find glasses that will help me look my best.
May 12, 2014
It was a great visit with good results.
May 11, 2014
Too many emails but over all excellent service
May 7, 2014
As we are both closer to retirement it is extremely important to have people who will work with us to get affordable care and satisfies our eye health needs. Finding options within our means will become even more important. Thanks for understanding this concern in your older patients.
May 3, 2014
Everybody there is so nice and happy and helpful I love you guys.
May 2, 2014
Quick service, took my insurance
Apr 27, 2014
You guys are AWESOME! Very professional, nice , informative and understanding. Thank you for everything!!!!!!
Apr 27, 2014
The staff and Dr. were very friendly and helpful. Great selection of frames.
Apr 21, 2014
Friendly staff, efficient and productive and very easy to understand options.
Apr 21, 2014
Very friendly staff and Doctor.
Apr 21, 2014
Dawn was great with my son.
Apr 11, 2014
Such a great office- you all are wonderful!
Apr 9, 2014
My visits to your office are always pleasant, cordial and professional. The staff is always jovial.
Apr 5, 2014
Nothing to change. You and your staff are wonderful! Thanks.
Apr 1, 2014
thank you for all the help and kidness to moses. and for understanding our needs . is is greatly apreciated from moses ; parents
Mar 28, 2014
The patient care is great and always friendly/helpful! Thanks!
Mar 27, 2014
You and your staff was such a delight. We don't see that to much now a days.
Mar 26, 2014
I love you guys. Erica adjusted my old glasses so they fit perfectly. She made sure that my ne glasses had the bells and whistles that I've gotten used to. She is a doll. Dr. Lisa is a total sweetheart. It is easy to feel comfortable that I couldn't be better taken care of. I always recommend this office. The best in Little Bagdad.
Mar 21, 2014
As always... great service
Mar 20, 2014
Always enjoy my experience at Dr. Weiss's office.
Mar 19, 2014
Very happy with the customer service and the financial assistance made it so I could get 2 pair.
Mar 15, 2014
Military discount would help due to tri care not covering frames or lenses.
Mar 13, 2014
Military discounts would help due to tri care not covering frames.
Mar 13, 2014
A wonderful doctor and staff.
Mar 12, 2014
Have never visited an optometrist office & I was pleasantly surprised at how similar it was to going to a dentist - without the pain! I didn't realize how much I neglected my eyes, but now know better :) Wonderful service. Very nice facility & knowledgeable staff.
Mar 6, 2014
Pleasant staff, clean and well kept updated facilities.
Mar 6, 2014
' My new glasses are so cute. I can't wait to show my friends! Dr. Weiss is really nice. I like getting my eyes checked my Dr. Weiss!' Said Brooke age 6
Mar 6, 2014
'Dr. Weiss is nice and has fun toys' said Nathan age 3
Mar 6, 2014
I really LOVE the fact that my whole family, myself, my kindergartener, and my toddler can all have a great experience having our eyes checked!! Not to mention all at the same time!! Also Dr. Weiss genuinely understanding my concerns and not just agreeing or dismissing my concerns for sake of time or otherwise! Thank you so much for such a wonderful positive experience!! Macy Heidenreich, Brooke and Nathan's mom
Mar 6, 2014
Excellent services, I can't think of anything else you could add that you don't already have. Great office with great people!
Feb 28, 2014
Good friendly service. Felt like the examination was thorough. I highly recommend this office.
Feb 26, 2014
During the appoint the financial options were not really explained. However this could be due to the fact that the computers were down. I also did not understand that I was supposed to call back and let them know how the new contacts were working out. I received a call this morning and that was explained.
Feb 21, 2014
this is the best place for all your vision needs
Feb 20, 2014
Chips and margarita`s would be great,,,,:) Nice experience......
Feb 20, 2014
Dr Weiss and her office staff did an excellent job of fitting me in, doing the assessments, Erica did a great job helping me select glasses. Thank you!
Feb 19, 2014
Wonderful staff that tries to make you feel like family.
Feb 19, 2014
I had to wait a little bit but, their friendliness definitely makes up for it.
Feb 19, 2014
Awesome! Your office is professional, . timely, and friendly.Thank you
Feb 15, 2014
As always, a great experience
Feb 14, 2014
Everything was great. I really LOVE how you are so welcoming to children. That's a big one for mamas. Thanks!
Feb 12, 2014
Always friendly and Dr Weiss explains things in a simple way. The whole staff has always exceeded my expectations.
Feb 12, 2014
Loved it, as always! I'll be back next time for sure.
Feb 11, 2014
The office makes me feel valued.
Feb 8, 2014
I have always had great service!
Jan 30, 2014
All questions answered to my satisfaction.
Jan 28, 2014
Really nice office staff very freindly and put my son at ease during his appointment. Thank you all
Jan 25, 2014
This is one Amazing Team!!! Total Care, From Start to Finish. I have been to Many Places to get my eyes checked, And This Place Is Hands Down, The BEST!!!
Jan 25, 2014
I have been to Dr. Weiss twice; both times have been a wonderful experience. I will be going back again.
Jan 22, 2014
I've been going to Dr. Weiss for about 6 or 7 years now, and I'm very happy. The service is friendly, quick, and she's very competent. They're also great with kids. I've got nothing bad to say!
Jan 21, 2014
I want contact from your office if new glasses are delayed.
Jan 21, 2014
Online appointment management.
Jan 18, 2014
As always a very pleasant visit.
Dec 16, 2013
I have been wearing glasses since I was a little boy. Lisa was the FIRST optometrist that was helpful and patient with me. I drive 40 minutes across town because I know she is the best.
Dec 12, 2013
The service and team is the best I've ever experienced. They make you feel welcome and comfortable from beginning to the end.
Dec 11, 2013
Appreciate the personal attendion and assistance.
Dec 6, 2013
Great job. Very happy. The woman that helped me pick out glasses was particularly helpful.
Dec 4, 2013
I was very happy with the services provided to my daughter. It was a relief to finally have someone tell us what is going on with her vision and how to correct it.
Nov 27, 2013
Always excellent - wouldn't go anywhere else!
Nov 25, 2013
As always, everyone was quite pleasant and helpful. It is a joy to be a patient at Dr. Weiss' office!
Nov 20, 2013
My experience was great. Maybe a few more things for my son to play with in the waiting room. A puzzle ball, not noisy, but engaging. A tic tac toe game made out of wood. Most kids would find these novel items interesting and not disrupt others.
Nov 19, 2013
Dr. Weiss and staff are so caring, patient and understanding that I am willing to drive from La Jolla for the quality of services. Dr. Weiss is a great listener and is willing to give that extra explanation and vision advice I need as a concerned parent.
Nov 19, 2013
My last annual check up visit (2012 ?)was paid 100% by my insurance. I received emails and text messages stating that this year's annual check up was past due. I scheduled my annual check up and when I checked out at the front desk I was charged $138.00 approx (less OcuSoft product). It would have been very helpful to know in advance that this year's annual check up would result in a fee. It would have been very helpful to know in advance that this year's annual check would include services that were not included last year (if this is the case) and that these services might not be covered under my insurance. If I brought up concerns in this year's appointment that required services/tests that might not be covered by my insurance, it would have been helpful to know so that I would have had the option to agree to or waive the services/tests even if the result would have been to leave the appointment without resolution of my concerns. Thank you.
Nov 19, 2013
Everyone was great! Thank you.
Nov 13, 2013
Parking was great, personnel was friendly, professional and had time to answer your questions. Very nice experience! Thank You
Nov 13, 2013
You treat us like one of the family.
Nov 13, 2013
I have been a patient of Dr Weiss since moving to the San Deigo area. I find that Dr Weiss and staff are always friendly and professional. I definitely recommend this office for all of your vision needs.
Nov 12, 2013
I was highly impressed with Dr Weiss' office the three time I have visited. Each time, everyone in the office was friendly, professional, and incredibly fast. I would highly recommend Dr Weiss, and she impressed me by remembering my name, school, career, and hometown even after a month since my previous appointment. The office is well organized, and I have thoroughly enjoyed every experience I have had.
Oct 25, 2013
My exam was done with care and expertise. I had a great visit.
Oct 25, 2013
Excellent doctor and staff.
Oct 11, 2013
I am a long time patient and wouldn't consider going anywhere else. Staff is excellent!
Oct 11, 2013
I referred my wife to you years ago. I get great care from Dr. Weiss.
Oct 11, 2013
Everything was awesome as usual
Oct 4, 2013
I love everything about my visit each time I come to the office!
Oct 3, 2013
Always a pleasure. Love the staff and Dr. Weiss. Loved my vision therapy!! Thanks for everything ( :
Oct 2, 2013
I was very happy w my service
Sep 27, 2013
We waited about 10 minutes...not a long time. Appeared to be wrapping up other clients. We didn't get an explanation of our situation, but I think it is because we know we were their for a SDUSD Vision Assessment and that the results would be in the report. That was our expectation since it seems you need to analyze the information you collected before you have something to report/tell us. Staff was great. Super happy to have had you do his assessment. Look forward to the report.
Sep 27, 2013
Not top only quality care but funny too
Sep 27, 2013
Everything was great! You are doing everything right!
Sep 25, 2013
My only regret is that I only get to see them once a year!
Sep 23, 2013
We always receive good care.
Sep 23, 2013
excellent service very knowledgeable person L an outstanding people
Sep 14, 2013
Everyone in the office is so friendly!!!
Sep 6, 2013
All the staff is appreciated. They all provide excellent customer service
Sep 6, 2013
The extra fees should be explained prior to takin the exam. It was my first time a great experience, but the extra exams with the extra copay, the $49 one to be specific, was not explained prior. That would be the only suggestion I have. Other than that the visit was excellent! Doctor is fantastic!
Aug 30, 2013
everyone is always pleasant
Aug 30, 2013
Dr. Weiss is the best eye doctor I have ever seen. Here and her staff are wonderful and make you feel very comfortable. They greet each patient by name and are very helpful and attentive to each patient.
Aug 26, 2013
Dawn was kind and patient. It would be helpful to have a bit of feedback after the evaluation.
Aug 26, 2013
No suggestion. Everyone is always pleasant and helpful.
Aug 24, 2013
Fast and very professional
Aug 21, 2013
Dr. Weiss and Staff members are always professional providing personal and high quality service.
Aug 17, 2013
Your service was excellent and I have already recommended you to some family members.I was so happy when you told me I could make payments for my glasses.There was no way I could have paid the full amount at one time and I don't have any credit cards either so I would have had to get my glasses somewhere else at a cheaper price and cheaply made.I also have to get prescription sunglasses which I should have gotten 4 yrs ago and didn't because I couldn't afford them!Thank you so much for having a payment plan!
Aug 16, 2013
I haven't been to the optometrist in years so I was a little nervous. Dr explained everything to me in detail, which I am very appreciative of. I really enjoyed my visit and I am happy I came in. The girls at the front desk were happy and friendly. I will DEFINITELY return to this office and I have already told a family member that they should visit this office. I am also thrilled with the new machine that takes photos of the eye in place of dialation. I am happy that I had the choice to dialate my eyes or take the photo. Even though my insurance didn't cover the cost of photos taken my the new machine, I am happy my out-of-pocket cost was so low.
Aug 15, 2013
Could you move to Escondido?
Aug 12, 2013
We were referred by a friend and we were very happy with our visits.
Aug 10, 2013
would recommend to my friends, family and co-workers
Aug 9, 2013
You actually did fantastic! I was surprised by how friendly and informative the staff and how much pleasure I had there. I recommend my friends here too! Thank you and I'm pleased....
Aug 9, 2013
The staff is amazing, friendly, knowledgeable and helpful. Melina (Melinda?) at the front desk is cheerful and fun to talk to; always so helpful! Erica streamlined the process of choosing my 11yr old son's glasses so that by the time I was done with my appointment they had it narrowed down to 3 pair and we were able to narrow it down to the fave in about 2 minutes. I expected to be there for a while, my time and sanity were saved! Dr. Weiss is easy to talk to and fun while still being professional and knowledgeable. I recommend this office to all of my friends and family.
Aug 9, 2013
Have coffee or water for guests
Aug 9, 2013
I had an AMAZING visit and had a blast with Erika while getting fitted for new glasses!
Aug 9, 2013
It's always a pleasure to be seen by Dr. Weiss and her staff. I'm always greeted warmly and receive service promptly. Lots of smiles and laughs the whole time I'm there. What else could you ask for?
Aug 9, 2013
I would have appreciated a better explanation of the tests (and their extra cost if any) that were done before I saw the doctor.
Aug 9, 2013
I was wow'ed at how the technology at Dr. Weiss' is so modern and advance and made the check-up really easy. The entire staff is warm and welcoming and I would recommend Dr. Weiss to all my family and friends.
Aug 9, 2013