Luckey Eye Care

Dr. Robert Luckey

Star Star Star Star Star 242 Reviews

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Reviews

StarStarStarStarStar Recent visit. —    (Patient since 2019)

Thank you so much for the great care I received at my recent visit. We were in town visiting and were so impressed with the fast, friendly care. Thanks Dr. LUCKEY I am already much better and headed back to Ohio. We especially enjoyed the receptionist(Greg?) And the young lady that took us back to see the Dr. Both made me feel at ease.


StarStarStarStarStar Thankful  —    (Patient since 2017)

I am very appreciative for the staff for getting me in on a short notice.


StarStarStarStarStar Had a great annual eye exam today at Luckey Eye... —    (Patient since 2019)

Had a great annual eye exam today at Luckey Eye, the staff was efficient, I was seen promptly and was satisfied with the teams work.


StarStarStarStarStar Very professional and friendly staff. I've enjo... —    (Patient since 2019)

Very professional and friendly staff. I've enjoyed every visit. Thank You.


StarStarStarStarStar Great service Even though I was early I was ... —    (Patient since 2019)

Great service Even though I was early I was taken right in for my exam.


StarStarStarStarStar many thanks to Dr Luckey and staff for making i... —    (Patient since 2019)

many thanks to Dr Luckey and staff for making it possible for me to get new glasses. my insurance and ss dont go very far but they made it work! excellent customer service and professional knowledgeable staff. would recommend to any one needing eyecare and glasses.


StarStarStarStarStar Very personable, friendly staff. Mazda, the tec... —    (Patient since 2019)

Very personable, friendly staff. Mazda, the technician, clearly explained everything she was doing during testing. Dr. Luckey was very thorough and took the time I needed to explain the results of the testing including the vision exam. I highly recommend Luckey Eye Care.


StarStarStarStarStar Excellent service —    (Patient since 2016)

Making an appt is always easy, Dr.Luckey is very personable and I get a very thorough eye exam. Calling and ordering eyewear was easy and they price matched by contacts for me.. excellent job!!


StarStarStarStarStar Great teamwork. Very informative, helpful, ans... —    (Patient since 2019)

Great teamwork. Very informative, helpful, answer all the questions and explain everything they are doing. Dr. Luckey is thorough and was attentive to my concerns. Sheila, is so very, very helpful and so personable, makes you feeld at home!


StarStarStarStarStar Great doctor, friendly staff... —    (Patient since 2015)

I’ve been going to Dr Luckey and crew for over 6 years. Not only is Dr Luckey an excellent doctor but I love the staff. They are caring and knowledgeable and friendly. I would not trust my eyes to anyone else.


StarStarStarStarStar I showed up 30 min late but Dr. Luckey was nice... —    (Patient since 2017)

I showed up 30 min late but Dr. Luckey was nice enough to fit me in between patients without a long wait. Staff was very friendly.


StarStarStarStarStar Two Thumbs Up —    (Patient since 2019)

The people at Luckey Eye Care are a refreshing and welcoming bunch. I would recommend them to others not only for their exemplary customer service, but also their careful and attentive practice towards patients.


StarStarStarStarStar Do you see what I see? :-) —    (Patient since 2019)

Every staff member was pleasant, courteous, and had a great personality. This is an exceptional team that matches excellent customer service and care with skilled services provided and current technology.


StarStarStarStarStar  —    (Patient since 2012)

The time staff dedicated to me, the attention they provided, provider followed hand hygiene, and not having to wait passed my appointment time are characteristics of an excellent customer service.


StarStarStarStarStar Lucky to have Dr Luckey as my eye doctor! —    (Patient since 2017)

Dr. Luckey is the best! He is the perfect combination of friendly and professional. He is also extremely thorough and knowledgeable. The office is very welcoming, and the staff is top notch! I highly recommend Dr. Luckey, you won’t be disappointed!


StarStarStarStarStar I love coming to this office! —    (Patient since 2017)

I love coming to this office. Dr. Luckey and his team are knowledgeable, patient and kind. It's a breath of fresh air to be treated as a patient who wants to learn about their health, with a doctor who will take the time to explain the medicine behind what they are doing while you are in their care. I also think their eyeglasses selection, from the standard to the high-end, is really great!


StarStarStarStarStar Excellent, from the front desk, to the Doctor, ... —    (Patient since 2019)

Excellent, from the front desk, to the Doctor, to the optician. I give them a 5 star rating.


StarStarStarStarStar  —    (Patient since 2011)

Dr Luckey and his staff do wonderful work. I highly recommend him and his associates. I was seen at my appointment time, and all of my questions were answered to my satisfaction. Steve Appel


StarStarStarStarStar Dr. Luckey and his staff are wonderful. Appoin... —    (Patient since 2010)

Dr. Luckey and his staff are wonderful. Appointments are timely and the staff is great at explaining what insurance covers. Great experience overall.


StarStarStarStarStar Amazing staff, very friendly Doctor. I couldnt ... —    (Patient since 2019)

Amazing staff, very friendly Doctor. I couldnt have asked for a better first experiance with being seen for contacts. The girls in the office make you feel right at home. I am going to be with them for life! Can't wait for the new bullding


StarStarStarStarStar For years I’ve been trying to find the perfect ... —    (Patient since 2019)

For years I’ve been trying to find the perfect contact lenses that allow me truly all day wear. I would highly recommend Luckey Eye Care. Thank you so much for the wonderful service and staff.


StarStarStarStarStar I had a wonderful experience at my last visit. ... —    (Patient since 2011)

I had a wonderful experience at my last visit. The staff was courteous and the wait time was minimal.


StarStarStarStarStar Very very professional ❤️ —    (Patient since 2014)

Very very professional ❤️


StarStarStarStarStar Very organized! Everyone was extremely friendly... —    (Patient since 2019)

Very organized! Everyone was extremely friendly and made me feel comfortable! Loved how they explained everything to me and what I was paying for, also my insurance and how it works there. Overall great experience.


StarStarStarStarStar I have split insurance. No one my HR department... —    (Patient since 2019)

I have split insurance. No one my HR department my medical and materials benifits could be seen in anyone's system except for Atena vision. Atena kept telling me all you need to do is give your name and DOB. I spent three days looking. I eas toldcheck Pearl Vision, lens crafters no one could see me in the system until I came to your office for the eye exam in which I made United Heath Care make this appointment. I am so glad I did. I made one final attempt looking at all of your amazing eye glasses. And the young girl at the desk checked eyemed and found me in the system. What a releaf. Everyone provided outstanding service. I loved Dr. Luckey I am always nervous praying not to find something bad going on in my eyes. Dr. Luckey made me feel at ease. My family will be seen shortly. And I will recommend you to everyone. Thanks everyone !


StarStarStarStarStar Dr. Luckey is simply amazing!!! He is very prof... —    (Patient since 2019)

Dr. Luckey is simply amazing!!! He is very professional, respectful, compassionate, & detail oriented! His staff is also amazing! So glad I found them :)


StarStarStarStarStar The entire staff were friendly, helpful and acc... —    (Patient since 2019)

The entire staff were friendly, helpful and accommodating.


StarStarStarStarStar Professional, timely and friendly. —    (Patient since 2019)

Professional, timely and friendly.


StarStarStarStarStar We Can See Again! —    (Patient since 2019)

I'm very happy with this practice. All staff is friendly, helpful and knowledgeable.


StarStarStarStarStar 5 stars! Luckey Eye Care is exceptional! The st... —    (Patient since 2010)

5 stars! Luckey Eye Care is exceptional! The staff is prompt, courteous and friendly. Dr. Luckey is fantastic. I trust him the the eye care of my entire family and I have referred a number of friends to him as well.


StarStarStarStarStar outstanding —    (Patient since 2013)

always a pleasure going to see Dr Luckey and his staff


StarStarStarStarNo Star Very good experience overall. The Dr did seem a... —    (Patient since 2019)

Very good experience overall. The Dr did seem a bit rushed, but was friendly. Staff was very nice, especially Morgan. I had medical/insurance issues, and she was amazing with her assistance and care for me. She truly went way above and beyond. Morgan is an absolute gem!


StarStarStarStarStar The entire experience here was warm and friendl... —    (Patient since 2019)

The entire experience here was warm and friendly.


StarStarStarStarStar Great Experience  —    (Patient since 2014)

I have been coming to see Dr. Luckey for years. Always have an amazing experience. He’s professional and office is always clean and colorful!


StarStarStarStarStar Happy office —    (Patient since 2018)

Very personable and service-oriented staff. Good frame selection and convenient hours for pick-up.


StarStarStarStarStar Nothing short of excellent service.  —    (Patient since 2018)

First time here and the experience was wonderful. From the time We walked in to the time we left. Friendly staff, wonderful Dr and the most knowledgeable techs that I have ever experienced when it comes to fitting glasses.


StarStarStarStarStar My visit with Dr Luckey office was really nice ... —    (Patient since 2016)

My visit with Dr Luckey office was really nice staff was very friendly and I was throughly examined and Dr Luckey explained all the test results to me , I was please with my visit and will return for further visits.


StarStarStarStarStar Great team love working with this office  —    (Patient since 2018)

Great team love working with this office


StarStarStarStarStar I was a new patient and I was treated like fam... —    (Patient since 2018)

I was a new patient and I was treated like family and enjoyed my experience with Dr Lucky and his Team


StarStarStarStarStar Everyone was very pleasant the second I walked ... —    (Patient since 2018)

Everyone was very pleasant the second I walked in till I left, Dr Luckey is very good at explaining and answering any question I had.


StarStarStarStarStar I called Dr. Luckey’s office with a problem, no... —    (Patient since 2018)

I called Dr. Luckey’s office with a problem, not really thinking they could see me the next day. I was not their patient and I was visiting from out of town. They got me in the next morning and immediately worked me for the problem. I learned more from this first visit than I had in the past two years with my previous physician. The office staff are competent, friendly and welcoming. I really appreciated their help.


StarNo StarNo StarNo StarNo Star The manager was very rude when he talked to me ... —    (Patient since 2009)

The manager was very rude when he talked to me telling me three times that I need to pay any balance left after the insurance payment. The young lady at the reception (I think her name is Morgan) did not want to speak with a representative from my insurance to clarify about my benefits. I had to call to the insurance myself and find out. She refused to take the call.


StarStarStarStarStar Our family loves the staff at Dr. Luckey’s Eye ... —    (Patient since 2009)

Our family loves the staff at Dr. Luckey’s Eye Care! They are always attentive and professional.


StarStarStarStarStar Dr. Luckey office is the best! —    (Patient since 2010)

It is always great to be at Dr. Luckey office. I get the most professional service and thanks to Dr. Luckey’s scrutinizing care, I’ve been treated to avoid harmful conditions that could risk ending in blindness.


StarStarStarStarStar My family and I have been going to Dr Luckey fo... —    (Patient since 2013)

My family and I have been going to Dr Luckey for a few years now. He always takes good care of out eyes.


StarStarStarStarStar Best eye doctor in the area. All the staff are ... —    (Patient since 2014)

Best eye doctor in the area. All the staff are very friendly.


StarStarStarStarStar  —    (Patient since 2018)

Dr. Luckey was very thorough and explained everything he was doing to make sure we understood the test results. The staff was very helpful, and the office environment was very friendly. I felt at home with everyone.


StarStarStarStarStar In my second year seeing Dr. lucky for my eye e... —    (Patient since 2017)

In my second year seeing Dr. lucky for my eye exam and I couldn't be more happy with the office, staff and evaluation.


StarStarStarStarStar My son is 8, and was squinting constantly, whet... —    (Patient since 2018)

My son is 8, and was squinting constantly, whether he was concentrating or not, and was also suffering from headaches. He saw other eye doctors, but each one told me there was no issue with his vision. We saw Dr. Luckey for the first time in 2017, and he was able to tell me immediately that my son did in fact need glasses for when he reads, and does other things that require his concentration. Since then, he has had no issues with headaches, and no longer squints! I am very happy with Dr. Luckey, he’s very accommodating and now my whole family sees him! Definitely would recommend 100%


StarStarStarStarStar I am so impressed with each and every individua... —    (Patient since 2018)

I am so impressed with each and every individual I encountered in this office. It was profoundly evident that these people really do care.


StarStarStarStarStar Dr. Luckey cares about his patients. —    (Patient since 2017)

Dr. Luckey cares about his patients. The modern equipment and multiple types of testing instill confidence in the eye care offered. He explains everything so the patient can understand it. The staff are very friendly and give the impression of people who enjoy their jobs. They make the patient feel comfortable being there.


StarStarStarStarStar  —    (Patient since 2015)

Great service and a friendly staff that cares about what you're looking for in glasses or contacts.


StarStarStarStarStar I am glad I decided to switch to Luckey Eye Care.. —    (Patient since 2018)

I am glad I decided to switch to Luckey Eye Care, everyone in the office was super friendly and honest. Best part is that they took time to explain, hear your concerns and work with you. I strongly recommend visiting them for all your eye care needs. They also have great brands!


StarStarStarStarStar A little bit cramped, but some good people.Mor... —    (Patient since 2018)

A little bit cramped, but some good people. Morgan was fantastic, making me feel welcome, overall great experience!


StarStarStarStarStar Awesome Experience! Feels like Family! —    (Patient since 2015)

Awesome Experience! Feels like Family!


StarStarStarStarStar Visits to Dr. Luckey is always a pleasure. Pro... —    (Patient since 2017)

Visits to Dr. Luckey is always a pleasure. Professional, friendly staff!


StarStarStarStarStar Excellent customer service, staff so skilled, w... —    (Patient since 2011)

Excellent customer service, staff so skilled, warm and friendly. Efficiently run office.


StarStarStarStarStar My visit was great yesterday. Staff was very pl... —    (Patient since 2016)

My visit was great yesterday. Staff was very pleasing and attentive.


StarStarStarStarStar I appreciate that Luckey Eye Care saw me right ... —    (Patient since 2009)

I appreciate that Luckey Eye Care saw me right away. I lost my glasses... Good customer service and they were thorough. It was a very good visit. Ann Marks


StarStarStarStarStar Lucky to have found Dr. Luckey —    (Patient since 2014)

I always enjoy my visits to Dr. Luckey and staff. They are so welcoming and helpful. They give top notch service with the most up to date high tech equipment available. I know I have found the perfect place for mine and my family's eye needs.


StarStarStarStarStar Dr Luckey is great. He gives attention to detai... —    (Patient since 2011)

Dr Luckey is great. He gives attention to detail and what’s going on in your life that might be causing your eye problems.


StarStarStarStarStar Dr Luckey and his staff are always great —    (Patient since 2011)

Dr Luckey and his staff always take their time and explain everything to you and answer any questions you have. They are great not only to adults, but children as well


StarStarStarStarStar Love for Luckey Eye Care —    (Patient since 2012)

I have been visiting Luckey Eye Care for years. Dr. Luckey is extremely kind and personable and I appreciate that he remembers me and my family year after year. The staff is very helpful as well and I love their input when trying to select new glasses. I've never visited another eye doctor and don't plan on it any time soon!


StarNo StarNo StarNo StarNo Star bad customer service  —    (Patient since 2012)

If your office called me the day before my appointment and explained what benefits I have and then also explained the same thing upon arrival that the opti map teat was covered 100%; then after appt ask for 40.00 for this opti map test, that is not right. The office told me it was covered that is why I had this test done. Very poor customer service, bait and switch it you as me.


Reply

Hello Felicia, My name is Glenn Harris office manager at Luckey Eyecare. I am very sorry for any wrong information we may have given you and thank you for bring this to our attention. We are always trying to improve and get better, we will improve. I would like to speak with you and apologize to you for our inability to communicate correctly. Please feel free to call me at 813-866-4004 and ask for Glenn. Again I apologize and want you to know we will do better. Thank you for taking the time to fill out our survey.

StarStarStarStarStar We always have a great experience, Dr. Luckey ... —    (Patient since 2017)

We always have a great experience, Dr. Luckey is great with my children, and Sheila is always amazing to my daughter. We really appreciate the special care !


StarStarStarStarStar Dr. Luckey and his staff are very attentive and... —    (Patient since 2010)

Dr. Luckey and his staff are very attentive and professional. My appointments always run on time and are very efficient. Highly recommend this practice!


StarStarStarStarStar Always look forward to the visit.  —    (Patient since 2008)

Always look forward to the visit. Dr. Luckey always has the latest "toys", allowing him to provide a more in-depth analysis than you'd expect.


StarStarStarStarStar The entire staff at Luckey Eye Care is helpful ... —    (Patient since 2014)

The entire staff at Luckey Eye Care is helpful and professional!


StarStarStarStarNo Star Very happy with Dr. Luckey & all of his staff. ... —    (Patient since 2017)

Very happy with Dr. Luckey & all of his staff. I had assistance picking out new frames & tech worked very hard to stay within my insurance. Did not like waiting 30 minutes to see dr. Magda needs to learn how to shake hands or refrain from doing so. I would definitely recommend this eye care center to friends and family.


StarStarStarStarStar The BEST is worth the travel time  —    (Patient since 2010)

We travel 2 hours to see Dr Luckey as he is the best and the only one we trust with our eyes.


StarStarStarStarStar Best Eye Care in Tampa —    (Patient since 2011)

I have been coming here for almost 10 years! Great service, knowledgeable and personable place. Always looking out for best prices or rebates to help with cost.


StarStarStarStarStar Very Pleasant staff and Dr. Luckey is Awesome! ... —    (Patient since 2016)

Very Pleasant staff and Dr. Luckey is Awesome!


StarStarStarStarStar As always the appointment was outstanding.  —    (Patient since 2014)

As always the appointment was outstanding. All personal encountered were truly professional , but at the same time cordial enough to make you feel at ease and as if you were part of the family.


StarStarStarStarStar First Visit —    (Patient since 2018)

Just had my first visit to Luckey Eye Care for an eye exam, contacts, and glasses. The staff was amazing and provided excellent. Dr. Luckey was just as amazing, taking his time to explain in detail the tests and images taken of my eyes. He also was able to pinpoint an issue that no other eye doctor has brought to my attention. I will definitely be back!


StarStarStarStarStar It was a good experience my last visit all the ... —    (Patient since 2018)

It was a good experience my last visit all the employees who took care of me were very good helpful,pleasant and Cortetous in all was very pleased,Maybe a bit expensive, I think it will help if the front desk would explain the charges and maybe give the patients the different choices as far as services. All was good and I was very happy I will recommend the DR and staff! Thank you ADA Alvarez


StarStarStarStarStar  —    (Patient since 2009)

For over 20 years of excellent service. We'll continue. Great staff as well!


StarStarStarStarStar Dr. Lucky has always been very thorough and kin... —    (Patient since 2009)

Dr. Lucky has always been very thorough and kind to us.


StarStarStarStarStar Thanks so much Dr. Luckey for adjusting the ear... —    (Patient since 2014)

Thanks so much Dr. Luckey for adjusting the earpiece on my glasses. I can see so much better.


StarStarStarStarStar Love the staff at this office —    (Patient since 2014)

Love the staff at this office


StarStarStarStarStar Luckey Eye Care is a great place. Dr Luckey tru... —    (Patient since 2011)

Luckey Eye Care is a great place. Dr Luckey truly cares about the health of your eyes. Everyone there is friendly end helpful. I would recommend them to everyone.


StarStarStarStarStar  —    (Patient since 2009)

I always have world class service every time. He is great with my children as well as myself! His office staff is always courteous to me and he has a great selection of eye wear. I have been a patient for 13 years and will continue to go here!


StarStarStarStarStar Great experience!Staff was very warm and welco... —    (Patient since 2017)

Great experience! Staff was very warm and welcoming. Friendly and knowledgeable.


StarStarStarStarStar AMAZING 😉  —    (Patient since 2017)

I was so impressed with the quality of care and how good they treated all they patient! The doctor is very knowledgeable and the other staff our friendly and the lady that helped my daughter pick her glasses for the first time was just amazing hands down!!! I will be making lucky eye care my eye doctor for a lifetime!!!!!


StarStarNo StarNo StarNo Star Usually Stellar, but this Visit was Poor —    (Patient since 2015)

I have been going to Dr. Luckey for three years now and have never had any issues in the past. He is extremely professional and kind. He also takes ample time to explain everything that he does and makes sure that the customer has a thorough understanding of their results. However, when I went in for my appointment this past week, I had a very bad experience. There was a new receptionist/assistant and they made multiple mistakes with my profile. Firstly, they greeted me as Gregory Whitaker. My name is Harry Whitaker. After clearing that up they had me complete the new customer form as if it were my first visit to the office. I filled it out but asked them why I was having to do the form when they already have all my information, they said it was another mistake. Then the technician walked me back to do the wrong tests/exam on me, attempting to do the same examination that I had already received from their office back in March of this year. After all of this was somewhat cleared up and I was finally led to one of the rooms, Dr. Luckey himself came in and greeted me and I was informed that they were all under the impression that I had gone to a different doctor's office back in March. They had no recollection of me coming in, doing my exams, spending $300 ordering glasses with them, or anything regarding my visit at all. I felt extremely underappreciated as a loyal customer of their office. Not only have I been going to Dr. Luckey for three years, but also came in on multiple occasions just six months ago and spent hundreds of dollars in their office and yet they had no recollection of any of my visits, either this year or in the past. I'm not sure what changes they have made lately, but I felt that the organization and professionalism with which they ordinarily operate were severely lacking. I was extremely put out and the entire visit left a bad taste in my mouth.


StarStarStarStarStar Very good staff, thank you. —    (Patient since 2016)

Very good staff, thank you.


StarStarStarStarStar Dr. Luckey is an Outstanding Doctor! —    (Patient since 2017)

I was very favorably impressed with my visit. Everyone was very courteous from the moment I made my appointment until the end of my visit. Dr. Luckey noticed something important that not even my opthamologist had noticed and consequently, he arranged for me to see a specialist and wait to retest for glasses until my problem was taken care of. This means the world to me. I have been seeing an opthamologist for glaucoma for years, and he has never noticed this problem. Understandably, I was quite shaken by this fact and am grateful to Dr. Luckey as well as relieved that he could recommend another glaucoma specialist whom I will be seeing. Thank you, Dr. Luckey! All your fives are well earned in my opinion!


StarStarStarStarStar Excellent service as always.  —    (Patient since 2011)

Excellent service as always.


StarStarStarStarStar I always have a great experience with every app... —    (Patient since 2015)

I always have a great experience with every appointment. The staff is very friendly, and I have never waited past my appointment time which these days is unheard of. Dr. Luckey is very personal, friendly, and great Doctor. I have been going here for about 2 years now, and would not think of changing Doctors.


StarStarStarStarStar Excellent staff, awesome at reminders.Quick, a... —    (Patient since 2016)

Excellent staff, awesome at reminders. Quick, and personable!


StarStarStarStarStar A Great Experience! —    (Patient since 2017)

I have been wearing glasses for 56 years. I have never had a more thorough eye exam than at Dr. Luckey's office. He and all his staff are so knowledgeable, friendly, and caring. There was no rushing; all my questions were answered, and I left confident that my well-being was as important to Dr. Luckey as it was to me.


StarStarStarStarStar Everyone at Dr Luckey's office was fantastic —    (Patient since 2017)

Everyone at Dr Luckey's office was fantastic, from the warm welcome to the eye exam and through the process of picking out my first pair of glasses.


StarStarStarStarStar Your survey was short and to the point. —    (Patient since 2017)

Your survey was short and to the point.


StarStarStarStarStar I absolutely fell in love with this office! I h... —    (Patient since 2017)

I absolutely fell in love with this office! I have been looking for a new eye doctor since moving to New Tampa and haven't been able to find one I really like, until now. Every person, from the moment I walked in the door until the moment I left, made me feel welcome! What a great group of people!


StarStarStarStarStar Excellent Service, Great Selection of Frames Ex... —    (Patient since 2016)

Excellent Service, Great Selection of Frames Extremely knowledgeable staff..


StarStarStarStarStar Office staff  —    (Patient since 2015)

Office staff was very helpful,stayed through lunch to help my wife and I.


StarStarStarStarStar Excellent visit as always. Everyone was very pe... —    (Patient since 2014)

Excellent visit as always. Everyone was very personable. Sure beats the dentist.


StarStarStarStarStar Excellent care by doctor and staff.  —    (Patient since 2013)

Excellent care by doctor and staff.


StarStarStarStarStar Every thing was fine. But not at all happy that... —    (Patient since 2010)

Every thing was fine. But not at all happy that you would not give my pupil distance.


StarStarStarStarStar Keep up the excellent work and service. —    (Patient since 2011)

Keep up the excellent work and service.


StarStarStarStarStar Great office , very knowledgeable and pro —    (Patient since 2009)

Great office , very knowledgeable and professional


StarStarStarStarStar The service was excellent! Everyone makes you ... —    (Patient since 2012)

The service was excellent! Everyone makes you feel very comfortable. All the staff is very thorough in explaining the details of all aspects of the visit from eye wear, insurance and exams.


StarStarStarStarStar Visit this Office —    (Patient since 2012)

These types of specialists who know there craft and give the customer personalized one on one care are few and far between. I highly recommend this office. I trust my eyes to no other office from now on


StarStarStarStarStar Dr. Luckey and staff are very personable and pr... —    (Patient since 2016)

Dr. Luckey and staff are very personable and professional. All questions are answered and you are made to feel important and cared about. They also have the latest equipment in eye care so I feel if anything were wrong we would find out right away.


StarStarStarStarStar Absolutely wonderful visit! —    (Patient since 2017)

Absolutely wonderful visit. I am always skeptical trying new doctors, especially when it comes to my eyes, but this was truest a phenomenal experience. My contacts came in quickly and even though one of the boxes was the wrong prescription, the office when above and beyond to reorder it correctly and get me a plan while they re-ship. I would highly recommend this office to anyone looking.


StarStarStarStarStar Great Eye Doctor! Staff was so friendly and hel... —    (Patient since 2017)

Great Eye Doctor! Staff was so friendly and helpful!


StarStarStarStarStar As always the service provided by Dr. Luckey an... —    (Patient since 2011)

As always the service provided by Dr. Luckey and his staff is excellent. I dropped in with my wife, who was having her glasses adjusted, and told the receptionist I needed an appointment to review my situation with Dr. Luckey. I waited about 45 minutes and they took me that day. Always very accommodating.


StarStarStarStarStar Worth the trip!!!! —    (Patient since 2014)

Thank you for all that you do, from the moment you walk in to the moment you walk out. You are made to feel like family. After relocating three hours away, Dr. Luckey and the office crew are worth the three(3) hour drive.


StarStarStarStarStar Thank you for your professional services.  —    (Patient since 2014)

Thank you for your professional services. Since we just moved away, the theee (3) hour drive was compensated with your wonderful and detailed customers service.


StarStarStarStarStar Great people , no anxiety, staff very calm even... —    (Patient since 2011)

Great people , no anxiety, staff very calm even in a hectic environment. Dr Luckey really cares about his patients.


StarStarStarStarStar Great eye doctor for the entire family —    (Patient since 2011)

Dr. Lucky was always professional and explained everything making sure I understood. He was great with my daughter, who was having her first eye exam. He explained to her everything going on and made sure she was comfortable with what he was about to do.


StarStarStarStarStar Great experience. Doctor was thorough in explai... —    (Patient since 2016)

Great experience. Doctor was thorough in explaining everything. Staff was great.


StarStarStarStarStar Dr. Luckey and his staff are excellent!! Great ... —    (Patient since 2017)

Dr. Luckey and his staff are excellent!! Great service.


StarStarStarStarStar Dr. Luckey is Absolutely Wonderful! —    (Patient since 2015)

I have been going to Dr. Luckey for a few years now, he is absolutely wonderful. Makes a sincere effort to give you his time and doesn't treat you like "just another appointment". The entire staff is especially friendly and helpful. Best eye doctor I've ever had, hands down!


StarStarStarStarStar Dr. Luckey And his Staff are Great. —    (Patient since 2017)

Dr. Luckey And his Staff are Great.


StarStarStarStarStar Atmosphere and service was great. It didn't fe... —    (Patient since 2017)

Atmosphere and service was great. It didn't feel like my first visit to Dr. Luckey. Everyone was friendlly and relaxed but yet very professional and patient focused.


Reply

Thank you for your kind words. We loved having you and your wife in our office.

StarStarStarStarStar My 7 year was a new patient with a emergency cl... —    (Patient since 2017)

My 7 year was a new patient with a emergency close to closing time and they happily took us in. I am so grateful of that and the care Dr. Lucky and his staff provided us.


Reply

It was our pleasure to take miss Ava in. We are glad we could help!

StarStarStarStarStar Awesome visit and wonderful staff.  —    (Patient since 2016)

Awesome visit and wonderful staff.


Reply

Thank you Tara, we always enjoy having you in our office.

StarStarStarStarStar BOTH amazing staff and doctor I have already re... —    (Patient since 2017)

BOTH amazing staff and doctor I have already recommended this location to others. Very happy patient


Reply

Thank you Nicholas! A referral is the biggest compliment you could give us.

StarStarStarStarStar  —    (Patient since 2010)

Always enjoy seeing Dr.Luckey. Great staff, always helpful in picking out glasses. Very personal exam.


Reply

Thank you for your lovely review!

StarStarStarStarStar Efficient and Effective —    (Patient since 2017)

I had a medical problem with my eye, and they worked me in within a couple hours of calling. Thank you.


Reply

Thank you for your positive review. We are glad we could accommodate you.

StarStarStarStarStar Luckey Eye Care......BEST OF THE BEST!!!! —    (Patient since 2014)

Luckey Eye Care......BEST OF THE BEST!!!!


Reply

Thank you!

StarStarStarStarStar Dr. Lucky was extremely attentive, knowledgeabl... —    (Patient since 2017)

Dr. Lucky was extremely attentive, knowledgeable, and extraordinarily kind. Ive already recommended him to my family and friends. His assistant Jessica or Jess I can't remember to be honest was unbelievably kind and caring. And made it a point to help identify my vison problem.


StarStarStarStarStar You and your staff are very professional and pe... —    (Patient since 2017)

You and your staff are very professional and personable people. I had a thorough work up and I appreciate your taking time to see me and my husband. Thanks


StarStarStarStarStar My family and I have been patients of Dr. Lucke... —    (Patient since 2009)

My family and I have been patients of Dr. Luckey's for many years. Our appointments are always a great experience.


Reply

We always love having your family in our office! Thank you for your loyalty.

StarStarStarStarStar Thanks Dr. Luckey and all you staff, especially... —    (Patient since 2010)

Thanks Dr. Luckey and all you staff, especially Peter who took great care of us. You are the best.


Reply

We appreciate you taking the time to review us. We look forward to seeing you and your wife next year!

StarStarStarStarStar We always enjoy our appointments at Doctor Luck... —    (Patient since 2010)

We always enjoy our appointments at Doctor Luckey's office, the staff is friendly and knowledgeable. The have a wide variety of frames to choose from and they put your health first.


StarStarStarStarStar Very nice office and staff.  —    (Patient since 2016)

Very nice office and staff.


StarStarStarStarStar Dr. Luckey and his staff are Amazing!!!  —    (Patient since 2015)

Dr. Luckey and his staff are Amazing!!! Very caring, honest and kind always putting the customer first!


StarStarStarStarStar Dr. Luckey is thorough and cares —    (Patient since 2016)

Dr. Luckey genuinely cares about getting to know his new patients and their eye health. His office and staff was welcoming, thorough, and extremely helpful in navigating my insurance coverage and their glasses/contacts options. Thank you!!


StarStarStarStarStar Awesome experience for my 9 year old daughter. ... —    (Patient since 2016)

Awesome experience for my 9 year old daughter. Dr. Robert Luckey has a great memory remem me as a patient from more than 5 years ago.


StarStarStarStarStar Great check up visit always.  —    (Patient since 2009)

Great check up visit always. Everyone was courteous and respectful.


StarStarStarStarStar Quick appointment. Polite, fast service —    (Patient since 2016)

Quick appointment. Polite, fast service


StarStarStarStarStar My family has been going to Dr. Luckey for year... —    (Patient since 2011)

My family has been going to Dr. Luckey for years and we all love his personal attention to our needs.


StarStarStarStarStar Dr Luckey and his team are all great. Peter is... —    (Patient since 2011)

Dr Luckey and his team are all great. Peter is so good to my husband always adjusting his glasses. We love everyone there.


StarStarStarStarStar I like the high tech features your office utili... —    (Patient since 2015)

I like the high tech features your office utilizes regarding patient interactions!


StarStarStarStarStar Dr. Luckey and staff do there job! —    (Patient since 2016)

Dr. is knowledgeable and Thorough..Staff is on point and kind..


StarStarStarStarStar ..Terrific Doctor and Staff! —    (Patient since 2016)

I thoroughly enjoyed my visit with Dr. Luckey and his staff. Everyone was super nice and they provided great information concerning the care of my eyes. Dr. Luckey uses the latest technological innovations and he provided me a thorough eye examination. Could not have asked for better service!


StarStarStarStarStar Received appointment same day. Always excellent s... —    (Patient since 2011)

Received appointment same day. Always excellent service.


StarStarStarStarStar Excellent First Impression —    (Patient since 2016)

My first impression of the office was a positive one and stayed true through the whole process. My wife shared the same feeling after her appointment later that day. Nice, clean, and easy to deal with. Great staff!


StarStarStarStarStar Another good visit at Dr Luckey's! —    (Patient since 2009)

Pleasant experience as always. Staff and Dr have great attitude.


StarStarStarStarStar Staff was very professional and great to work wit... —    (Patient since 2016)

Staff was very professional and great to work with. They explained what was covered and addressed my concerns about my daughters vision. I would definitely recommend them to my friends and family, Keep up the great work.


Reply

Thank you for your review, we appreciate your kind words.

StarStarStarStarStar Doctor Luckey and his staff are absolutely wonder... —    (Patient since 2016)

Doctor Luckey and his staff are absolutely wonderful. He takes the time to explain everything to you and always stresses that if you need anything, to call him. Best eye Doctor I've ever had. I highly recommend him!!


Reply

Thank you for your review Sharon, we always love having you in the office.

StarStarStarStarStar Great Doctor! Explained everything to me in detai... —    (Patient since 2015)

Great Doctor! Explained everything to me in detail so that I could understand.


Reply

Thank you for the review, we always aim to educate our patients so they feel comfortable.

StarStarStarStarStar Dr. Luckey is always caring anf super knowledgeab... —    (Patient since 2012)

Dr. Luckey is always caring anf super knowledgeable. I feel in great hands.


Reply

Thank you for you kind words!

StarStarStarStarStar Great office staff, professional assistant and th... —    (Patient since 2015)

Great office staff, professional assistant and thorough exam by Dr. Luckey, overall great experience.


StarStarStarStarStar My apppointment was for new lenses for my existing frames. My exam went well and I ordered new le... —    (Patient since 2015)

My appointment was for new lenses for my existing frames. My exam went well and I ordered new lenses for my frames. I was not happy regarding my copay. My wife was given the amount of $10. and that was not the case. My copay ended up being $120.


StarStarStarStarStar Top notch professional eye care —    (Patient since 2014)

We really enjoy the professional friendly service you provide us. We are extremely confident in your care and appreciate the warm and welcoming staff


StarStarStarStarStar I almost had to send you a video of Regan's reaction coming out of your office. She loudly express... —    (Patient since 2016)

I almost had to send you a video of Regan's reaction coming out of your office. She loudly expressed "That was the best doctor appointment ever! When do I come back?" She went on and on for the rest of the afternoon, about how funny Dr Luckey was, and her technician was so sweet to her. -She's 5 years old, this was her first eye appointment and she was originally scared. Her technician took the time to show her what she was doing to put her little mind at ease. Even during dilation; she got up smiling. I thank Them from the bottom of my heart. They were very accommodating.


StarStarStarStarStar Great visit —    (Patient since 2013)

The Staff was quick and very easy going and relaxed. My family and I felt very comfortable during our visit there.


StarStarStarStarStar Dr. Luckey and his staff are very thorough and welcoming. I had such a great experience with my e... —    (Patient since 2016)

Dr. Luckey and his staff are very thorough and welcoming. I had such a great experience with my eye exam. I will be a first time user of contacts, and they were very dedicated to getting me in the correct lenses so that it would be an easy transition for me. Dr. Luckey took the time to explain everything to me. I would highly recommend Dr. Luckey and his wonderful staff.


StarStarStarStarStar  —    (Patient since 2013)

I always have a great experience at Luckey Eye Care! that's why I have been a patient for years!


Reply

We had such a fun time picking glasses with you Dorothy! We look forward to your next visit with us.

StarStarStarStarStar Dr Lucky is the best doctor I have ever seen. Very personable and comfortable office. Our whole fa... —    (Patient since 2016)

Dr Lucky is the best doctor I have ever seen. Very personable and comfortable office. Our whole family loves going.


Reply

Thank you for your kind words Justin. We enjoyed having you and your family in our office and look forward to taking care of all of your future eye care needs.

StarStarStarStarStar I love to go to Dr. Luckey's office for my eyes needs; whether my visit is for yearly screenings o... —    (Patient since 2010)

I love to go to Dr. Luckey's office for my eyes needs; whether my visit is for yearly screenings or to purchase glasses, drops, etc., I am always greeted with smiles and treated with respect and professionalism. Dr. Luckey is the best! :) His main concern is my well being and even though I live in West Hernando County, I come to his office because the high quality in medical care.


Reply

Thank you for your loyalty to our office. We had a wonderful time seeing you!

StarStarStarStarStar Its great you are asking for reviews and ratings. Best way to grow a business. I hope my revie ... —    (Patient since 2014)

Its great you are asking for reviews and ratings. Best way to grow a business. I hope my review help you out. Before my last visit I was very happy with Luckey Eye Care.


StarStarStarStarStar Great as usual. We talk to much. LOL... —    (Patient since 2010)

Great as usual. We talk to much. LOL


StarStarStarStarStar  —    (Patient since 2015)

Great eye doctors office. knowledgeable staff. highly recommended.


Reply

Thank you for your nice review Doug! We look forward to seeing you again in the future.

StarStarStarStarStar they are amazing... friendly and great customer service ... —    (Patient since 2016)

they are amazing... friendly and great customer service


Reply

Thank you Brittany! We had a blast with you in the office!

StarStarStarStarStar The webpage was very imformative and great pictures / displays of products.... —    (Patient since 2016)

The webpage was very imformative and great pictures / displays of products.


Reply

Thank you for your kind words!

StarStarStarStarStar Very professional...Friendly Staff.... —    (Patient since 2016)

Very professional...Friendly Staff.


Reply

Thank you for your compliment. We are glad you enjoyed your visit.

StarStarStarStarStar Dr. Luckey and his staff are very professional and friendly. I highly recommend him.... —    (Patient since 2015)

Dr. Luckey and his staff are very professional and friendly. I highly recommend him.


Reply

It's always a pleasure to have you in our office. Thank you for being a loyal patient.

StarStarStarStarStar My visit went with great ease and professionalism. The staff was friendly and sincere. Dr —    (Patient since 2016)

My visit went with great ease and professionalism. The staff was friendly and sincere. Dr. Luckey was great.


StarStarStarStarStar Everything was excellent as I exp —    (Patient since 2015)

Everything was excellent as I exp


StarStarStarStarStar The staff members were very polite and professional (as always) —    (Patient since 2011)

The staff members were very polite and professional (as always). They offer a wide selection of eye wear to choose from; and you are never pressured into making a purchase, until you are happy with your selection. It was a pleasure meeting new members, especially 'Courtney' - who was very friendly and knowledgeable. She is definitely a great additional to the team. I cannot wait for my new glasses to arrive. Thanks Luckey Eye Care!


StarStarStarStarStar Dr. Luckey and his staff are wonderful! —    (Patient since 2016)

Dr. Luckey and his staff are wonderful, I couldn't ask for a better experience. They are knowledgeable, communicate with my children and I well, are kind, exthusiastic and professional. They are efficient as well and offer excellent customer service. They have definitely won our loyalty and I will be recommending them to friends and family.


Reply

Thank you so much for such kind words! We truly enjoy having you and your family in the office.

StarStarStarStarStar Great first time experience! —    (Patient since 2016)

Great first time experience! They treated me very well and would also conversate. Dr.Luckey was amazing!!! Very funny and his staff were great as well. Will recommend.


Reply

A recommendation is a huge compliment. Thank you for taking the time to come see us, we hope to continue to serve you for all of your vision needs in the future.

StarStarStarStarStar Excellent Eye Care! —    (Patient since 2012)

Luckey's has a great staff and a great doctor. I have lived in Brandon and now in St. Pete and I still travel here. It's the best.


Reply

Thank you for traveling such a long distance to continue to see us. We had so much fun with you picking out glasses. We look forward to seeing you next year!

StarStarStarStarStar Very friendly and professional  —    (Patient since 2009)

Very friendly and professional


Reply

Thank you for the compliment! In our office, customer service is our top priority.

StarStarStarStarStar greeted as I entried, only waited 2 min. very nice to me there out the whole appointment —    (Patient since 2013)

greeted as I entried, only waited 2 min. very nice to me there out the whole appointment


Reply

We were glad to have you in the office! Thank you for your review.

StarStarStarStarStar Extremely Friendly Staff,Starting With Dr.Luckey,Great Frame Selection..Definitely Will Return —    (Patient since 2016)

Extremely Friendly Staff,Starting With Dr.Luckey,Great Frame Selection..Definitely Will Return.


Reply

Thank you for kind review! We look forward to seeing you at your next visit :)

StarStarStarNo StarNo Star Good service but a bit pricy —    (Patient since 2016)

I was recommended to Dr. Luckey and although he and his staff were very nice, I left feeling like I spent too much money on my glasses. I don't like feeling that "something just isn't right," especially when spending nearly $600 for glasses. I also felt that one of the associates was a little too curt with his colleague when he attempted to give me a case for my glasses. He said something like, "I guard these with my life and don't give them out to just anyone." I told the other associate that I appreciated him doing the right thing and not to worry about it. I wasn't pleased, as you might imagine... was the case made from gold or imported leather? So at the end of the day, I have a new set of glasses but not feeling like I'd go back in the future because I cannot afford the prices.


Reply

We hope that you will reconsider your decision to not return to our office, we truly enjoyed having you. We always offer our patient the best that we can so they can have the best visual acuity possible! Our primary purpose is to provide you with the best vision care that we can from the examination, to the service, and finally the materials. We can always explore less expensive options with you in the future if you would prefer, as we want you to never feel uncomfortable. We hope to see you again in the near future.

StarStarStarStarStar Your office was recommended to me because of how pleasant everyone was in the office and I want to... —    (Patient since 2016)

Your office was recommended to me because of how pleasant everyone was in the office and I want to say that you exceeded my expectations. You are all doing an amazing job. Thank you!!!!


Reply

Thank you for coming to our office! We are so pleased to hear we exceeded your expectations! We look forward to seeing you in the future :)

StarStarStarStarStar was treated with respect and all questions that I asked were answered —    (Patient since 2013)

was treated with respect and all questions that I asked were answered


StarStarStarStarStar The staff was very pleasant and respectful. Nice clean and facility —    (Patient since 2016)

The staff was very pleasant and respectful. Nice clean and facility


Reply

Thank you for your compliments. We enjoyed having you in the office and look forward to seeing you for all of your future optical needs.

StarStarStarStarStar I was handled very professionally and I am sure the correct action will be taken with my glasses... —    (Patient since 2016)

I was handled very professionally and I am sure the correct action will be taken with my glasses that I purchased elsewhere that didn't work for me


StarStarStarStarStar Easy to get in to see Dr. Lucky for an emergency appointment. —    (Patient since 2015)

Easy to get in to see Dr. Lucky for an emergency appointment. He refured me to the best surgeon for my problems.


Reply

Glad to hear that you were taken care of! We look forward to seeing you again in the future.

StarStarStarStarStar Great doctor and staff —    (Patient since 2009)

Great doctor and staff. The recommendations they gave me were excelents. I'm very satisfied.


Reply

It was truly our pleasure. We enjoyed having you in the office and look forward to serving you for all of your vision needs in the future.

StarStarStarStarStar Tamara —    (Patient since 2015)

The best eye exam and tx ever received!


Reply

Thank you for the compliment Tamara. It was very nice having you in the office. We look forward to seeing you again in the future.

StarStarStarStarStar Everyone are so friendly and peasant —    (Patient since 2016)

Everyone are so friendly and peasant


Reply

Thank you for review. We focus on customer service to ensure every patient has a pleasant experience with us. We look forward to seeing you again in the future.

StarStarStarStarStar Great experience. —    (Patient since 2016)

Friendly Experienced staff. Took time to go thru tests. Showed me various frames. No trying to push high price items on me. Dr. Luckey was very knowledgeable. Reminded me of first eye doctor I had.


Reply

Thank you for your kind words. We always try to help patients choose a frame that will best fit their visual needs. We are so glad you enjoyed your experience in our office and look forward to serving you in the future.

StarStarStarStarStar Great experience. —    (Patient since 2016)

I had not been to a regular eye doctor in quite a few years. Always big chain stores. Impressed right from ''Hello can we help you" at front desk.


StarStarStarStarStar I loved Dr. Luckey and the entire staff! They were friendly, knowledgeable and professional —    (Patient since 2016)

I loved Dr. Luckey and the entire staff! They were friendly, knowledgeable and professional. The experience was very personable and I truly appreciated the unique and truly exceptional Dr and staff. Great job!! After going to "chain" type stores for previous exams, this experience was so wonderful I've already scheduled an appointment for my husband and will gladly refer others.


Reply

A referral is the highest compliment you could give. We had so much fun during your visit and we cannot wait to do it again! Thank you for your review!

StarStarStarStarStar Great staff and great Doctor. Would not go anywhere else. —    (Patient since 2010)

Great staff and great Doctor. Would not go anywhere else.


Reply

Thank you for your loyalty Catherine. We look forward to seeing you again soon!

StarStarStarStarStar Happy customer —    (Patient since 2016)

Friendly, professional, helpful and prompt!


Reply

It was very nice to meet you and your daughter, we loved having you in the office. We look forward to seeing you again in the future and hope Emmerson loves her glasses.

StarStarStarStarStar If you are looking for a doctor with a great EYE for your well being then look no further than Dr —    (Patient since 2009)

If you are looking for a doctor with a great EYE for your well being then look no further than Dr.Luckey and his wonderful staff.


Reply

Thank you for the wonderful review. We love being your eye care professional!

StarStarStarStarStar The office staff was attentive and friendly and very helpful. Dr Luckey is fantastic!  —    (Patient since 2016)

The office staff was attentive and friendly and very helpful. Dr Luckey is fantastic!


Reply

Thank you for the kind words. It was a pleasure meeting you and we look forward to providing your eye care for years to come.

StarStarStarStarStar Luckey Eye Care is the best around —    (Patient since 2009)

I love Luckey Eye Care. I always feel like I get everything I need & the staff is very friendly. They make sure they have all the information they need before you get there, so nobody is sitting there waiting around for information. They explain all your benefits to you, so you know exactly what you can get and the best part is Dr. Luckey himself. He's personable and explains all your eye care to you. When you meet him, it's like you've known him your whole life. This is a great family to have take care your vision.


Reply

Thank you for such kind words! We are a family here at Luckey Eye Care and we strive to make all of our patients feel like they are part of our family. We try to make every experience here a smooth and comfortable one. We can't wait to see you again for your next exam!

StarStarStarStarStar Dr. Luckey and his staff were friendly and informative —    (Patient since 2010)

Dr. Luckey and his staff were friendly and informative. They explained my benefits through my eye care plan thoroughly, telling me what it covered specifically and how much I owed out of pocket. My family and I have been going to Dr. Luckey for many years and we'd never go anywhere else.


Reply

We enjoyed having you back! We appreciate your loyalty to our office and are thankful that you choose us every year. See you next year!

StarStarStarStarStar Dr. And staff were very kind and explained my options very clear —    (Patient since 2016)

Dr. And staff were very kind and explained my options very clear


Reply

We strive for every patient to have a very clear understanding of their vision options. We are so glad you had a great experience with our office!

StarStarStarStarStar Entire office staff is friendly, professional, and helpful —    (Patient since 2012)

Entire office staff is friendly, professional, and helpful


Reply

Thank you for that compliment! We had so much fun with you during your visit. We look forward to seeing you again soon.

StarStarStarStarStar The staff and doctor is always courteous, friendly and personable. Thank you :) —    (Patient since 2010)

The staff and doctor is always courteous, friendly and personable. Thank you :)


Reply

It's always a pleasure to have you in our office. Thank you for your loyalty to our office!

StarStarStarStarStar Dr. Luckey —    (Patient since 2014)

Very professional practice. Highly recommend to anyone.


Reply

A recommendation is a wonderful compliment. Thank you for your continued support.

StarStarStarStarStar Wonderful —    (Patient since 2015)

It was great! The staff was amazing, fast, and understanding--and so was the appointment!


Reply

We strive to make every patients experience relaxing and easy to understand. We are glad that your experience met that expectation.

StarStarStarStarStar Excellent eye exam. Friendly, courteous staff  —    (Patient since 2015)

Excellent eye exam. Friendly, courteous staff I would highly recommend Lucky Eye Care.


Reply

It was wonderful meeting you and having you in our office. We hope you had a safe trip! Thank you for the compliment, we hope to see you next year.

StarStarStarStarStar The best experience we had with you and your staff.One can not get better than this. —    (Patient since 2010)

The best experience we had with you and your staff. One can not get better than this.


Reply

We always enjoy having you in our office. It was wonderful seeing you and your wife. Thank you for being loyal patients.

StarStarStarStarStar Excellent Customer Service —    (Patient since 2012)

Excellent Customer Service


Reply

Thank you for your review! We appreciate the compliment!

StarStarStarStarStar Great experience and team! Thank you! —    (Patient since 2014)

Great experience and team! Thank you!


Reply

Ashley, thank you for your review and for returning to our office again for your eye care needs. We look forward to providing you with our services for many more years!

StarStarStarStarStar This office is very great I will recommend this to anyone. —    (Patient since 2013)

This office is very great I will recommend this to anyone.


Reply

It means a lot to our office that you would recommend us to anyone. That's a huge compliment! We will see you again next year :)

StarStarStarStarStar Best optometrist experience ever  —    (Patient since 2015)

Very pleased with Dr. Luckey and his staff's focus on customer service, friendliness, and state of the art equipment and knowledge. Left appointment with trial contacts to ensure my prescription is correct which I've never experienced with any other optometrist.


Reply

Thank you for the wonderful review! We enjoyed having you in the office. We look forward to serving you for all of your optical needs.

StarStarStarStarStar Dr Luckey and his staff are awesome —    (Patient since 2009)

Dr Luckey and his staff are awesome. They are warm, friendly, funny and they understand the patient well. I recommend him and his office to everyone.


Reply

What a wonderful compliment! Our office is committed to making your visit a relaxed and fun experience. We appreciate your kind words and look forward to serving you in the future.

StarStarStarStarStar Have been going to Luckey Eye Care for 5 years and always experience grear customer service. —    (Patient since 2010)

Have been going to Luckey Eye Care for 5 years and always experience grear customer service.


Reply

Thank you that wonderful review. We appreciate your loyalty to our office and are happy to continue providing you with exceptional service!

StarStarStarStarStar Love, love, love!!  —    (Patient since 2011)

Everything was wonderful during my visit! The staff is always so friendly. Dr. Luckey is awesome and takes his time with patients, getting to know them and building a rapport with them. He pays attention to all the details. I would recommend anyone to come here!


Reply

Thank you so much for such a positive review. We pride ourselves on our customer service and value the time you took out of your busy schedule to leave us a review. We look forward to seeing you at your next visit.

StarStarStarStarStar Love the caring staff —    (Patient since 2014)

Love the loving careing atmosphere


StarStarStarStarStar I always enjoy going to see Dr. Luckey. He and his staff are always top notch. Dr —    (Patient since 2012)

I always enjoy going to see Dr. Luckey. He and his staff are always top notch. Dr. Luckey is a fantastic eye doctor and takes the time to talk and listen to your cares and concerns. He does not just get you in an out. In today's world that is really nice as most times whenever you see any type of doctor you have about 2 minutes of their time and feel rushed. This is not the case with Dr. Luckey! He is a true professional!


StarStarStarStarStar My appointment was scheduled incorrectly but they did not hesitate to fix it and see my daughter... —    (Patient since 2015)

My appointment was scheduled incorrectly but they did not hesitate to fix it and see my daughter anyway without any excessive waiting.


StarStarStarStarStar My appointment was scheduled incorrectly but they did not hesitate to fix it and see my daughter... —    (Patient since 2015)

My appointment was scheduled incorrectly but they did not hesitate to fix it and see my daughter anyway without any excessive waiting.


StarStarStarStarStar Excellent Customer experience —    (Patient since 2014)

As always , everyone encountered was pleasant and professional , it is truly a joy to experience such outstanding customer service.


StarStarStarStarNo Star Appointment —    (Patient since 2015)

This was our first visit so would like to see how it goes for satisfaction on our contacts.


StarStarStarStarStar Excellent Service  —    (Patient since 2012)

Dr Luckey is an excellent doctor and he is always compassionate about his patients. Excellent experience and I would recommend him to anyone and will continue to receive his care.


StarStarStarStarStar Wonderful experience! Wonderful staff. I am very satisfied with my experience.  —    (Patient since 2015)

Wonderful experience! Wonderful staff. I am very satisfied with my experience.


StarStarStarStarStar Absolutely one of thee best Dr's around. He gives outstanding hospitality and the best of it all.. —    (Patient since 2014)

Absolutely one of thee best Dr's around. He gives outstanding hospitality and the best of it all...he takes the time out to spend time with you, talking, listening, everything. He's just great and he cares. We absolutely need more people, especially Dr's around like him.


StarStarStarStarStar Great personal service... —    (Patient since 2015)

Dr.Luckey and his staff were fabulous.. Everyone was so kind and helpful..


StarStarStarStarStar Smooth and professional. A good experience overall. —    (Patient since 2015)

Smooth and professional. A good experience overall.


StarStarStarStarStar Everyone was professional and helpful! —    (Patient since 2009)

Everyone was professional and helpful!


StarStarStarStarStar I was recommended by friends after my Docter decided to retire and could not be happier! Loved Dr... —    (Patient since 2015)

I was recommended by friends after my Docter decided to retire and could not be happier! Loved Dr Luckey and all his staff! They have a great group there! Highly recommend!


StarStarStarStarNo Star I was recommended by my co-worker to see Dr Luckey —    (Patient since 2015)

I was recommended by my co-worker to see Dr Luckey. Overall first time there experience was good except I was shocked by the cost $124 charging me for contact lens fitting! Myy previous eye clinic was only $50.


StarStarStarStarStar I was quite impressed with your personnel. Very professional and accommodating —    (Patient since 2015)

I was quite impressed with your personnel. Very professional and accommodating. Your staff seemed like a family in the way they interacted with each other. Very refreshing. Thank you for YOUR service.


StarStarStarStarStar Great —    (Patient since 2013)

Very professional staff throughout the office, everyone is friendly, and the doctor takes the time to explain your situation.


StarStarStarStarStar My son's appointment went great. I appreciate the thorough exam on the health of his eyes —    (Patient since 2015)

My son's appointment went great. I appreciate the thorough exam on the health of his eyes. The staff was very friendly as well.


StarStarStarStarStar Everything was fine. I was pleased how thorough my exam was and the kindness shown. —    (Patient since 2015)

Everything was fine. I was pleased how thorough my exam was and the kindness shown.


StarStarStarStarStar  —    (Patient since 2015)

Great office! I will definitely be coming back here for all my appointments and prescriptions


StarStarStarStarStar I wish eye glasses are delivered a bit sooner. LIke in 4-5 days..8-) —    (Patient since 2015)

I wish eye glasses are delivered a bit sooner. LIke in 4-5 days..8-)


StarStarStarStarStar Incredible visit. For the first time in my life, I understand what my vision issues are —    (Patient since 2015)

Incredible visit. For the first time in my life, I understand what my vision issues are. Dr Luckey and his staff went above and beyond in explaining to me what was happening and worked out a plan that I understood to fix it. Everybody had a great upbeat attitude. Finding a health care provider that you can trust and feel comfortable with is very important to me. My only complaint is that you only do eyes! This is the only office I would recommend.


StarStarStarStarStar Courtney is wonderful!!!Your assistant in the examining room is very kind. —    (Patient since 2011)

Courtney is wonderful!!! Your assistant in the examining room is very kind.


StarStarStarStarStar Very pleased and impressed with Dr —    (Patient since 2015)

Very pleased and impressed with Dr. Luckey's commitment to my vision needs and enthusiasm to try new approaches or products that other optometrists find too time consuming and labor intensive. I'm glad to have him as my a Eye Doctor!


StarStarStarStarStar everybody was very friendly —    (Patient since 2015)

everybody was very friendly


StarStarStarStarStar Great experience! —    (Patient since 2015)

Friendly and caring. They made me feel like family!


StarStarNo StarNo StarNo Star It took nearly 2 hours just to get my eyes checked —    (Patient since 2015)

It took nearly 2 hours just to get my eyes checked. I also had to have the green light from the optomap blink across my eye 5 different times because the staff had no idea how to use the machine.


StarStarStarStarStar The staff is kind and energetic. Everyone seems to really enjoy their job —    (Patient since 2015)

The staff is kind and energetic. Everyone seems to really enjoy their job. I felt truely welcomed


StarStarStarStarStar I had a fantastic experience at Lucky I care… Karen the manager is absolutely fantastic as well... —    (Patient since 2010)

I had a fantastic experience at Lucky I care… Karen the manager is absolutely fantastic as well as the woman that helped me pick out my frames but I especially like Dr Luckey Eye is so calm and so patient and explains things so well to me and the whole experience was amazing… He even remembered me after two years when we accidentally bumped into each other and asked if I was going to come back and so I made the appointment and I'm not sorry I did!


StarStarStarStarStar Teach the staff to be more humble and courteous —    (Patient since 2011)

Teach the staff to be more humble and courteous. When one is confused they should apologies or better yet accept someone else apology. Really they don't understand contacts brands and manufactures. If you recording through camera please go back and check my visits it was a comedy of errors or should I say CONFUSION.


StarStarStarStarStar The person that assisted me choosing my eyewear seemed to be relatively new and llacked some... —    (Patient since 2010)

The person that assisted me choosing my eyewear seemed to be relatively new and llacked some product knowledge


StarStarStarStarStar First time patient —    (Patient since 2015)

The optometrist I had been seeing prior to dr luckey had stopped taking my insurance. I proceeded to research new doctors around the are and stumbled upon luckey eyecare. I had called and spoke with Courtney, who was so kind and willing to research my vision benefits for me through my insurance. Scheduling was a piece of cake and was able to get an appt within a reasonable time. Dr luckey and his team were partaking in training of new staff during my appt and everyone was very friendly and made me feel very welcome. Dr luckey is great at explaining things in a way that's easy to understand and takes you step by step to make you feel ays comfortable as possible. So happy I found luckey eyecare and have already referred him to the rest of my family! Thank you :)


StarStarStarStarStar First time patient —    (Patient since 2015)

The optometrist I had been seeing prior to dr luckey had stopped taking my insurance. I proceeded to research new doctors around the are and stumbled upon luckey eyecare. I had called and spoke with Courtney, who was so kind and willing to research my vision benefits for me through my insurance. Scheduling was a piece of cake and was able to get an appt within a reasonable time. Dr luckey and his team were partaking in training of new staff during my appt and everyone was very friendly and made me feel very welcome. Dr luckey is great at explaining things in a way that's easy to understand and takes you step by step to make you feel ays comfortable as possible. So happy I found luckey eyecare and have already referred him to the rest of my family! Thank you :)


StarStarStarStarStar Actually had a fun time with your staff! Made getting glasses painless! —    (Patient since 2015)

Actually had a fun time with your staff! Made getting glasses painless!


StarStarStarStarStar I am concerned that Dr —    (Patient since 2012)

I am concerned that Dr. Luckey ushered me to the frame/lens consultation area before explaining to me that my Rx has not changed. Had I understood that prior,I would have just paid for my visit and exam and kept my current frame and lens which work fine.


StarStarStarStarStar Only suggestion might be that you wait to have me view new glasses until my eyes are not dilated. —    (Patient since 2012)

Only suggestion might be that you wait to have me view new glasses until my eyes are not dilated.


StarStarStarStarStar Dr. Luckey is the best! —    (Patient since 2015)

Dr. Luckey utilizes the latest technology available to evaluate my eyes. He is truly patient-centered and took the time to discuss every aspect of eye care. Best experience ever!


StarStarStarStarStar excellent service from the whole staff, my family loves your eye clinic and staff, thank-you... —    (Patient since 2015)

excellent service from the whole staff, my family loves your eye clinic and staff, thank-you...


StarStarStarStarStar The customer service at Luckey Eye Clinic was far superior to any eye clinic that my family had... —    (Patient since 2015)

The customer service at Luckey Eye Clinic was far superior to any eye clinic that my family had visited in the past. We had 3 appointments back to back and they where all handled in a timely pleasant manner. All of the procedures where explained to us so we knew what to expect and why the test was needed. Our exam results where thoroughly explained. I have already recommended friends and family to Dr. Luckey.


StarStarStarStarStar Awesome Doctor and Staff!!! —    (Patient since 2015)

I absolutely loved Dr. Luckey and his staff!!! From the time I walked in, I was impressed. Dr. Luckey is very knowledgeable, personable, and thorough. He has gained our family as lifelong patients!


StarStarStarStarNo Star Great eye visit —    (Patient since 2012)

The eye exam was quick but Doctor Luckey spent time with me explaining my options in eyewear.


StarStarStarStarStar Excellent! —    (Patient since 2015)

I was greeted by the friendly staff, had a great technician before Dr. Luckey came in, and had great care the whole way around. The entire team makes you feel like a part of their family and I would definitely pay a premium for the level of care given to me.