Reviews

I spent many hours in your store this weekend when I accompanied my wife for her exam and helped her pick out glasses then returned the following day for my exam and selection of new glasses. I wouldn’t do that if it wasn’t a pleasant experience. Dr. Richardson is my wife’s doctor while I see Dr. Kirk. Rachel is a blessing and has the patience of an angel.

Aug 18, 2022

I love Lighthouse Optical. Dr Richardson is the best!! He is very patient with people like me who can’t make up their mind on which is best, one or two. He has an amazing staff!! My husband and I have been coming there for many years. We now live 1hr and 45 minutes away but it is well worth the drive. Thank you to the whole staff!!!

Aug 13, 2022

Very nice place to have your eyes examined. They treat you as a special client and explain what they are doing and the results. They will also answer any questions you may have about your eyes and what is best as far as eye drops and vitamins. They help you with eye wear selection and make it a comfortable experience.

Aug 12, 2022

Very pleasant and efficient staff. Thank you

Aug 12, 2022

Everyone in the office makes you feel welcome. Dr. Kirk greeted me with a smile and patiently answered my questions. The treatment she prescribed has made a big difference and I am confident in her care.

Aug 8, 2022

Dr. Richardson and his office staff are amazing. Everyone is kind and welcoming. All around great place for your eye care needs.

Aug 8, 2022

It's always a privilege to visit Lighthouse Optical. The staff is friendly and efficient. Dr. Richardson is absolutely the Best!

Aug 4, 2022

Terrific experience at Lighthouse Optical once again. Dr. Richardson is a great clinician who explains things well and they check EVERYTHING (from blood pressure to all the eye exams). Highly recommend this office!

Aug 4, 2022

The Dr. And Staff are always very knowledgeable and friendly. They make it an enjoyable experience every time.

Aug 3, 2022

I was very pleased with my visit. Everyone was so helpful and kind. They had reviewed my records from former eye Dr’s and did the appropriate testing. Would definitely refer to my friends.

Aug 1, 2022

Always the most helpful staff and wonderful Dr. Richardson. Marlania is so helpful with buying new glasses. You guys are all the best!

Jul 22, 2022

Love going to lighthouse optical!! People are so nice and very pleasant experience every time!!

Jul 21, 2022

Wonderful professionalism exhibited by all staff members. Attentive and patient with questions and needs were displayed also. Good experience.

Jul 18, 2022

Courteous and attentive staff from the moment we walked in the door. The dr was very nice and personable. The girls helping with the frames and lenses were awesome too!

Jul 18, 2022

Very friendly and helpful.

Jul 15, 2022

Great people bend over backwards to supply you needs

Jul 15, 2022

It was a great visit and all my questions were answered. I was exposed to Pink Eye and my questions were answered related to that as well as my annual exam.

Jul 15, 2022

Love Dr Richardson and Rachel who helped me with my glasses selection!

Jul 14, 2022

I am pleased with the care I received at Lighthouse Optical. Friendly, Kind, Informational.

Jul 14, 2022

Excellent. Professional and thorough

Jul 11, 2022

Great group and I highly recommend them. You won’t be disappointed!!

Jul 8, 2022

Excellent business model

Jul 8, 2022

I was greeted as soon as walked in the door and helped with checking in. I was treated with the upmost respect in my testing and Dr. Amanda Kirk answered all questions and concerns. The ladies that help you with picking and sizing you for the glasses are friendly and helpful as well.

Jul 8, 2022

Everyone was very pleasant and extremely helpful. I am glad that I made the choice to move over to this office.

Jul 8, 2022

The Staff was helpful and friendly as well as the doctor. The only issue that I has was the wait for the doctor it was more than an hour wait to see the doctor after my scheduled appointment time.

Jul 5, 2022

I received a thorough professional exam.

Jul 1, 2022

From staff to DR Kirk just Amazing Darrell so nice actually takes the time to listen to what you have to say and works with you to figure out what would be best for your eyes love this place

Jul 1, 2022

Dr. Richardson and his staff are awesome.

Jun 30, 2022

I’m always treated well. I get the best of service and eye ware. Whatever vision problem I have, they always find a solution. .

Jun 29, 2022

I called last minute with an eye problem they took me right away and it is on its way to being fixed. only place I ever go.

Jun 28, 2022

The staff is always great. The fact that so many have been there for so long speaks to the quality of the office.

Jun 27, 2022

The staff was very kind and helpful

Jun 27, 2022

The staff was very kind and helpful

Jun 27, 2022

Excellent appointment very professional and complete

Jun 21, 2022

You folks do an outstanding job!

Jun 20, 2022

Your staff was very friendly and attentive. Always a blessing to be around people who love their job.

Jun 17, 2022

This was my first visit here for an annual eye exam. I was very pleased with my experience! Dr. Amanda Kirk and the entire staff were very friendly and helpful. I highly recommend Lighthouse Optical and will definitely be coming back again.

Jun 16, 2022

i love your appt schedule and all the reminders we receive so we dont forget our appt

Jun 6, 2022

You all was great on everything that was done to me from getting my eyes checked to getting my new glasses I would recommend you to anyone that need their eyes checked thank you very much

Jun 3, 2022

Always very professional as well as friendly.

May 30, 2022

The people were polite and competent.

May 28, 2022

5 I have been a patient for many, many years. Choose to not go anywhere else.

May 27, 2022

I live 11/2 hours away from lighthouse optical but I truly believe it is well worth the drive to come to Dr Richardson and his staff!!! I have been to several eye doctors and even retina specialist and I feel I get the best test and care from Dr Richardson and his staff. The people from the front desk to the people who help with the exams, and then the people who fit your glasses and without a doubt Dr Richardson are truly the best!! Thank you all for such a great experience!!

May 23, 2022

Lighthouse Optical is my first and only choice for my eye care. Dr. Richardson is very kind and thorough. Every employee there is courteous and helpful.

May 20, 2022

Courteous, friendly and fun loving staff. Efficient and professional, as well.

May 16, 2022

Everyone there was friendly, curious, and you could tell they loved their job. Very professional and they had very high tech equipment. I would happily recommend them.

May 13, 2022

Service and staff were excellent!

May 9, 2022

This was the best visit I’ve had. Doctor Richardson and I had a very good conversation about my exam and other topics. Very enjoyable. All the office staff were very friendly also.

May 4, 2022

I came in as a walk-in with infection. The staff was quick to accommodate me with an appointment that afternoon. Very friendly.

May 2, 2022

A great place for selection and freindly service. The staff are professional and helpful.

May 2, 2022

The service was wonderful didn’t have to wait and the person that helped me pick my glasses was very helpful

Apr 29, 2022

I am always pleased with my appointments here. All the staff are knowledgeable and friendly.

Apr 28, 2022

We love Dr. Richardson and his entire staff. They are friendly and professional and truly care about their patients.

Apr 28, 2022

Everyone is so nice and very helpful.

Apr 21, 2022

Efficient and effective eye exam was done by competent professional staff member snd physician

Apr 20, 2022

Dr. Richardson is an excellent optometrist. He's efficient with his and your time but thorough at the same time. The staff is helpful and courteous. I would recommend Lighthouse Optical to anyone looking for a caring, professional eye doctor.

Apr 18, 2022

Personal, professional, and friendly! Rightsk

Apr 15, 2022

I had an excellent visit and am referring everyone I know to go see the staff @ Lighthouse Optical!!!

Apr 14, 2022

Very good experience. On time. Friendly staff. Thorough exam. Bea O’Donnell

Apr 11, 2022

Was A very nice visit . The entire staff was nice and appointment was right on time no waiting a long time before being seen.

Apr 11, 2022

I couldn't imagine going any where else.

Apr 9, 2022

Everyone was very nice and helpful ! The staff took the time to answer my all my questions. 5 Star service for sure!

Apr 4, 2022

Everyone was very professional and nice. They took time to listen and meet my needs. I’m a MRI technologist and needed glasses that wouldn’t set off the metal detector nor pull off my face. They went as far as going to find a magnet and tested each pair of glasses I liked. Let’s just say, we found the perfect pair.

Apr 4, 2022

All of the staff is always so courteous and professional.

Mar 31, 2022

Excellent visit as always.

Mar 28, 2022

I work in healthcare and hands down this is one of the most efficient offices and nicest staff. Every one is knowledgeable, friendly and my visit was streamlined from one person to the next. Wait times were minimal in between staff and then main provider. No concerns or issues with my visit.

Mar 19, 2022

We could not be happier with the service provided. The staff is so friendly and kind.

Mar 17, 2022

Great place once you walk through the door, everyone you speak with or interact with is great, go above and beyond, would recommend to anyone.

Mar 17, 2022

Staff here is top notch. They are always very friendly. Dr. Richardson is always very thorough. If there’s a result that doesn’t fall in the norm, he’ll have it redone just to confirm. I made the switch to this practice several years ago and have not regretted it!

Mar 16, 2022

Hey. Y’all were great. Thanks for the help

Mar 16, 2022

The staff is always professional and so pleasant. They take caring about patients seriously. I would not go anywhere else!!!

Mar 14, 2022

Because I work 6 days a week, I have to find places that I can get appointments that fit into my schedule. This was the perfect business that could meet my schedule. Not only did they fit me in before my work day, they started on time and were very thorough. Bernadette of that, it allowed me extra time to shop for lenses. So it was a win win situation for all.

Mar 14, 2022

The entire experience with Lighthouse Optical was amazing! From easily submitting new patient forms via a mobile device to the excellent service and staff throughout the process everything was perfect. I was even able to receive a set of glasses the same day. Thank you Lighthouse Optical for maintaining a customer centric service!

Mar 13, 2022

Great service. Everyone is always so friendly and professional .

Mar 13, 2022

Love going here, so professional, kind, nice.

Mar 10, 2022

Excellence is always present from beginning to the end. Friendly smiles and top notch efficiency. They are personable - like family.

Mar 7, 2022

Great service as always. The Ladies were all courteous, professional & friendly

Feb 28, 2022

Great staff really enjoy the time the took to help

Feb 21, 2022

Everyone was very friendly and helpful. A most wonderful visit

Feb 17, 2022

Great service. Friendly and knowledgeable employees.

Feb 15, 2022

Everyone is so friendly and caring! I absolutely love the entire staff!

Feb 14, 2022

My concerns were quickly addressed. As always, Dr. Richardson is very pleasant to deal with.

Feb 11, 2022

Friendly staff . Appts are within timely manner . Very helpful with needs and requests.

Feb 10, 2022

Mom got a VERY thorough optical exam , putting her through many different tests. Dr. Richardson was very patient in getting the best prescription for her. He checked her well for any problems with her sight and her diabetes. I was very pleased.

Feb 10, 2022

Dr. Richardson and team are top notch. The entire staff are always so friendly and go out of their way to help, whether it be an exam, finding a pair of glasses, or picking out the right contacts. In addition, it’s so nice to have a doctor who listens and will spend the time to help find solutions to vision problems.

Feb 9, 2022

Everyone was very helpful and very nice. I didn’t have to wait long and they helped me find the perfect glasses. Thank you

Feb 9, 2022

The team at Lighthouse Optical was efficient and pleasant, meticulously working to identify my vision changes and prescribe updated options. They consider not just out of the box options but multiple options to improve vision tailored to my lifestyle.

Feb 7, 2022

Great staff got in and out very quickly

Feb 7, 2022

Fast efficient and friendly staff

Feb 6, 2022

Staff is very knowledgeable and friendly!

Feb 3, 2022

Such a great place to have all of your eye care needs met. The staff is great and have always taken great care of my family and I for over 15 years.

Jan 31, 2022

Friendly and relaxed atmosphere. The staff is respectful and engaging.

Jan 31, 2022

best place to get an eye exam ,frames,and lenses

Jan 28, 2022

Excellent care and customer service

Jan 21, 2022

I really like all the associates at Lighthouse. They are friendly, knowledgeable and efficient

Jan 20, 2022

Great customer service, had me in and out in no time! I’ll be bringing my son here as well!

Jan 20, 2022

Fantastic service. I have been going to Lighthouse Optical for over 20 years. Doctors are knowledgable.

Jan 19, 2022

My wife and I had a very good experience at our last visit.From the time we walked in the door the members of the staff seemed pleasant and ready to help. Dr kirk performed a through exam and confirmed that while my eyes were healthy there could be changes made to help me see better. I knew my vision had changed so no surprise there.The optician was pleasant and is searching for a specific frame I want. Good overall experience,but I was most pleased that it was all finished in an efficient time frame and we could get to the rest of our day

Jan 18, 2022

It was my first time there getting my eyes checked! Everyone was very nice & friendly & helpful! I would recommend to anyone!

Jan 17, 2022

I walked in and Lighthouse had had a cancellation, they offered me ( even as a new pt ) the appointment and from there it just got better. Everyone was GREAT, several different tests were done, I felt like I had a very thorough exam. Now I am a Loyal customer. Thank you for everything. Tressie

Jan 13, 2022

Dr.Richardson and staff are most thorough, professional,patient ,helpful with most up to date technology in optical health and care.

Jan 12, 2022

It's always a great experience!

Jan 12, 2022

My husband and I both had appointments on the same day. I commented to him on our way home , that I love the doctors and staff there. From the time we walked in, to the time we left, everyone was very pleasant and helpful. I tend to people watch a lot, and noticed that everyone that walked through the doors was treated kindly and with respect. Even when they got extremely busy, they were very nice, taking the time needed with each person. No one was rushed back out the door. It speaks volumes when I go home with a smile after spending more then I planned on ( sunglasses were on sale 😁) I would definitely recommend them to friends.

Jan 4, 2022

Once again, a wonderful eye appointment. The staff is friendly, knowledgeable, and efficient. Dr. Richardson is the best!

Dec 31, 2021

Everyone is so friendly! Also, I feel like I always receive a thorough examination.

Dec 30, 2021

Friendly and helpful as always. Had something come up I need to get checked out and called they had a cancellation that afternoon and got me right in and come to find out it was not big worry but Dr. Richardson was very nice in explaining and put my mind at ease,

Dec 30, 2021

Great service from both technicians and Doctor, very nice people, easy to express concerns and evaluate options.

Dec 30, 2021

Great Staff ! Great to find top notch, first class customer service !

Dec 30, 2021

Great visit. Quick, efficient, and friendly.

Dec 24, 2021

Love this place been going there for 20 years never disappointed

Dec 23, 2021

Very nice staff and the to a doctors were awesome

Dec 2, 2021

All employees were very nice!

Nov 26, 2021

My husband and I have been coming many years. I truly believe we get excellent eye care by Dr Richardson. I have been examined by Retina Specialist that I didn’t get as good of examine. We drive from Soddy Daisy and say it is well worth the drive.

Nov 23, 2021

appears to be very thorough... love how the ladies help you pick out the glasses that best suit you.. great help when your eyesight is too bad

Nov 8, 2021

Came in for what I would call an annual exam. The last time I had my eyes examined was about 2 years ago and I have come to the conclusion that I will be getting them check yearly. I am glad that my eyes have stayed the same and do not need a prescription. The exam was very thorough and comprehensive. I would recommend Lighthouse Optical to anyone seeking an eye exam.

Nov 5, 2021

The staff and Dr Kirk are friendly, professional, and wonderful with children.

Oct 29, 2021

Treated fairly and properly. Thanks

Oct 28, 2021

Absolutely thorough and friendly service very innovative

Oct 28, 2021

Always a great experience. Never have to wait long and staff is super kind and helpful.

Oct 28, 2021

Wonderful customer service

Oct 22, 2021

Excellent service and staff. Very professional.

Oct 14, 2021

First time really getting my eyes checked. I haven’t been able to see things as good as I thought I should. Everyone in the office made my visit pleasant and everyone was very friendly.

Oct 13, 2021

The wait time was great they get you in & do what needs to be done they don’t rush you through the visit.Everyone was really nice & they seem to care about their patients.I highly recommend Lighthouse Optical.

Sep 27, 2021

Long wait time. Spent too much time getting my lens ordered

Sep 27, 2021

Dr. Richardson and his staff at Lighthouse Optical are very kind, do a thorough examination, and help you pick out what you want. I go once a year to get new glasses, and I haven't been disappointed once. I really like them.

Sep 26, 2021

Best place to have eye exam. All associates are super friendly.

Sep 24, 2021

I’ve never been treated so well, never had an eye doctor be so interested in helping me see to my best potential. They always have a friendly smile, and an answer to my questions. I couldn’t imagine going anywhere else.

Sep 22, 2021

It was very nice having the new patient forms on the website anc having them able to be filled out and send while on the website. Everyone was very professional and efficient. A good place.

Sep 21, 2021

Friendly helpful staff. The entire office personnel functioned as though they actually enjoyed their work and work environment. Dr Richardson was great. Thankfully my problem was minor. Will return again.

Sep 18, 2021

We always have very thorough eye exams and the doctor and staff are excellent! Everyone is always so friendly and helpful!

Sep 15, 2021

Exceptional service and everyone there is so pleasant and cheerful.

Sep 10, 2021

Love Dr. Richardson, Kelly, Rachel and the whole staff. I am a VERY picky physician and don't say that lightly (nor would I care if they all had lousy personalities which they do NOT). What I care about is that they know what they are doing, Dr. Richardson is an exceptional doctor and has clearly picked very competent staff. They have taken great care of my husband and me and fixed an issue I have been struggling with for weeks with a local opthalmogists office. Could not recommend them more highly for their professional competence. Just to make sure you also understand that they are also unfailingly pleasant and FUN.

Sep 10, 2021

My 1st visit was very pleasant & the Dr & her assistant made me very comfortable. Thank you so much

Sep 9, 2021

Everyone is always so kind. Ms Marlaina is always so helpful when picking out glasses.

Sep 8, 2021

Everyone says Friendly and Professional Staff but the staff at Lighthouse Optical truly are and then some. I appreciate the warmth and concern they show each and every visit. Dr. Richardson take the time to answer any questions and to ensure you understand all aspects of your exam. You never feel rushed but always appreciated as a patient.

Sep 3, 2021

I had some blurry vision and pain from scratching my cornea, and Dr. Amanda Kirk was prompt, professional, and got me seeing 20/20 in no time! Great staff and great customer experience. I “see” myself staying there for a while!

Sep 2, 2021

FABULOUS SERVICE...AS ALWAYS!!!

Sep 1, 2021

Great experience overall friendly professionals

Aug 19, 2021

Always a pleasant visit.

Aug 16, 2021

Everyone is so helpful and friendly ‼️ I drive a distance for this type of customer service.

Aug 11, 2021

I love coming here the people are always so nice and treat you like family

Aug 11, 2021

Very professional! Very friendly. No matter how many questions we asked, they were all patient and courteous. Frame selection is always a nightmare fir me as my vision without my prescription on is legally blind. Yet your staff was very kind and helpful. I loved their gentle expressions when they thought a frame would not be in my best I treat and the joy when a frame looked great.

Aug 2, 2021

Pleased to be taken in so quickly n checked thoroughly, treatment prescribed n follow up suggested if needed. Now after 6days eye is almost normal. Will continue drops till gone. Will call if need. Otherwise will call for appointment to have prescriptions for new glasses etc. thank you

Jul 18, 2021

Very good service from front desk greeting, lab technician checked eyes and recorded results and then Dr. Richardson finished out my exam. Very caring and friendly facility. Thank you.

Jul 16, 2021

Very pleased! Staff was kind and I didn’t have to wait long. Prices are reasonable. 5/5 for me🙂

Jul 15, 2021

Great service with very caring people.

Jul 9, 2021

Everybody there are so professional and nice, always smiling, very caring!

Jul 8, 2021

I have always received any help that I needed and have never had to wait long to be seen. It is nice to actually get in at the appointment time! Everyone is always friendly and helpful.

Jul 5, 2021

very good service,staff i friendly courteous helpful.

Jul 4, 2021

Extremely helpful and kind. The know what and how to take care of biz'.

Jun 30, 2021

Staff is courteous and helpful.

Jun 28, 2021

I highly recommend Dr Richardson and his staff . Caring , understanding from the time you walk into front office doors until you leave . They truly care about your visual issues and plan out the best way to care for the problem you are facing ..

Jun 24, 2021

Bad experience no refunds beware!

Jun 24, 2021

Always a good experience at Lighthouse! Very friendly and professional staff and of course, love Dr. Steve!

Jun 11, 2021

Lighthouse Optical is one of the best medical offices in town! Easy to talk to, friendly, efficient, and professional. Every staff member makes you feel like they value your business!

Jun 9, 2021

Thank you so much for seeing me the very day I requested. Such an efficient office and pleasant people!

Jun 3, 2021

Very polite and friendly staff. Doc was very informative and genuinely concerned about my vision needs. Great selection of eyewear for all. Really enjoy my visits there.

May 31, 2021

Lighthouse eye doctor Dr. Richardson

May 28, 2021

I had to go in for an emergency visit due to having sties in both eyes. I didn't have an appointment but they were able to work me in quickly. Dr. Richardson set me with a prescription and I'm already much better.

May 26, 2021

Awesome staff! Smiling and knowledgeable.

May 25, 2021

Very friendly and professional in providing their services. Good selection of frames.

May 24, 2021

Its always a pleasure to do business with Lighthouse Optical. Everyone is so friendly and helpful.

May 21, 2021

Love Lighthouse Optical the staff are very friendly and knowledgeable My doctor is Richardson would definitely record this place it’s awesome

May 19, 2021

Very friendly and efficient staff from front desk personnel to the Optician. The individuals who help me with my new glasses were extremely knowledgeable and patient with me during the process of selecting and fitting the glasses.

May 17, 2021

Great service and thorough exam. Very satisfied.

May 14, 2021

Terrific all the way around. Thank you for the great service!

May 14, 2021

This practice provides excellent care. The staff members are polite, friendly and competent. Dr Richardson is superior in his care for his patients. FIVE STARS!

May 13, 2021

Great people, great service!

May 10, 2021

Friendliest doctor and staff of anywhere that I go. Thankful for and love coming to Lighthouse Optical.

May 10, 2021

The team at Lighthouse is great! Everyone was super friendly when I walked in and I was well taken care of. Dr. Richardson listened to my concerns and set up the right plan for me!

May 6, 2021

As usual great service. Blessings to all Thanks 🙏

May 5, 2021

Everyone one there is awesome I highly recommend

May 4, 2021

Great staff. Great experience.

May 4, 2021

Staff was very friendly and welcoming!! Loved my experience

May 3, 2021

Really awesome service. Everyone was so kind and helpful. They were all knowledgeable and it was a really great experience. I definitely recommend anyone to go here for their eyeglass/contact needs.

Apr 30, 2021

Enjoy this eye appt and was treated with care. It was a followup from my catarac removal and implant. Enjoyed the communication from the personal. They all make you feel very comfortable.

Apr 23, 2021

We continue to drive the 80 mile round trip to have the professional and personal services of Lighthouse Optical. Dr. Richardson, his staff and the state-of-the-art diagnostic equipment provide a thorough eye exam. The atmosphere of the office is friendly and welcoming, helpful and caring.

Apr 23, 2021

I absolutely love this place! Warm and inviting environment, awesome staff. I entrust Lighthouse Optical for all my vision and eye care needs.

Apr 23, 2021

As always the staff was very nice & caring.

Apr 21, 2021

I absolutely loved how the staff and Dr. took time to go over the results of my exam and the process of picking out the new glasses.

Apr 19, 2021

Love this office! Everyone is always so polite and friendly. It is a pleasure to deal with any of the employees! Dr. Amanda Kirk is great, she takes her time and explains everything! And the nurses are a pleasure.

Apr 19, 2021

Dr. Richardson and the staff at Lighthouse Optical have always gone out of their way to accommodate me and my slow walking issues, due to severe knee pain and problems with bone rubbing bone in both of my knees. You won’t find a more courteous and kind optical business in Cookeville and the surrounding area. They are top of the line, in my personal opinion.

Apr 18, 2021

Great service. Friendly staff, several of whom I am familiar with and enjoy seeing them each year. Love Dr. Richardson and appreciate the professional, knowledgeable way he always treats me but I also like him as a person and I think he feels the same.

Apr 16, 2021

Lighthouse Optical is by far the best office for eye care I have ever been to.

Apr 14, 2021

Excellent service! From the front to the doctor! I will see you every year! Thank u for having us.

Apr 5, 2021

As always. all the staff greets you and makes you feel at home. Dr Richardson is very knowledge and cares about his patients. I wouldn't go anywhere else.

Mar 22, 2021

I have been going to Lighthouse for many years and have been very pleased.

Mar 22, 2021

Excellent care concern and efficient! The staff super kind, respectful, caring and the place was clean/comfortable!

Mar 22, 2021

Very polite and courteous staff. I always enjoy my visits and appreciate how helpful everyone is!

Mar 19, 2021

As usual, I was completely satisfied with my visit.

Mar 15, 2021

I am always pleased with the excellent treatment we receive from the Doctor and Staff at Lighthouse Optical. I highly recommend them.

Mar 15, 2021

fast, friendly service, everyone was very professional while doing their jobs.

Mar 15, 2021

I could not have been more pleased with my experience at Lighthouse Optical! Dr. Richardson and his staff were extremely courteous and professional! Would highly recommend Lighthouse Optical to anyone who needs help with their vision problems! It was great!

Mar 12, 2021

I was glad I choose Lighthouse Optical. Everyone was friendly and answered any questions I had. They made sure I understood my options and what they were recommending.

Mar 5, 2021

This was my first eye exam. They walked me through everything and was very knowledgeable. Our family will always trust them.

Mar 3, 2021

Great place for your eye care

Mar 1, 2021

Everything was top notch service wise I did have to pay out of pocket on my glasses. When I made the appointment I was told my insurance would cover the cost.

Feb 12, 2021

I appreciated so much that everyone was eager to help me and answer my questions. Thank you. No offense, but I hope I don't need to see you again until next year. ;)

Feb 10, 2021

Everyone was very helpful. A great place to get an eye exam abs glasses!

Feb 8, 2021

I love the online it is great.

Feb 8, 2021

All the people were really nice

Feb 7, 2021

Wonderful! All the staff are pleasant, efficient and knowledgeable. The eye dr was great. I will always want to be a patient here. Thank you so much

Feb 5, 2021

I’ve been to many eye offices over the years but Lighthouse Optical is the absolute best! They are incredibly friendly, helpful, and professional. The space is always clean and the doctor is fantastic!

Feb 3, 2021

They were very informative and helpful, kind, and got me a same day appointment when the wait was a month everywhere else. They understood the urgency for work to see properly and they got my glasses order right after my exam

Feb 2, 2021

Yearly check up and it went great. Friendly staff and I love my doctor. Very helpful and listened to my concerns. Definitely would recommend.

Feb 1, 2021

I should have known not to use another outfit for the exam and specs. All of my experiences at Lighthouse have always been plpeasant, with personnel always professional and most courteous. The prices appear to be competitive, and service is always prompt.

Jan 31, 2021

I was in a few months ago and had picked out frames that I really liked. Now 2 months later, not only did they remember the frames I selected but ill ge getting my glasses in just a weeks time. They really go out of the way to ensure a positive experience and I couldn't be happier.

Jan 29, 2021

Oh my goodness, I don't know where to start with the kind treatment from the first person to greet me to the person that said goodbye. Each person, especially the doctor began a relationship with me. This was my first visit and I did not leave there feeling like just a number. I was told some things about their lives and I shared some of my life. I felt like they cared about my eyes and me as a person. The doctor was thourough and professional. I was referred by a friend to Dr. Kirk and I will be reccommending her to everyone.

Jan 28, 2021

Everyone was great. I highly recommend Lighthouse for anyone’s eye care needs.

Jan 28, 2021

Very professional and friendly. Highly recommend this optometrist.

Jan 23, 2021

Always professional, friendly and efficient. Been going there for 20+ years!

Jan 12, 2021

Very good at helping and diagnosing eye issues. Staff friendly and helpful. Would recommend

Jan 11, 2021

We absolutely love Lighthouse optical. We used them when we used to live in Cookeville and went back to them as soon as we returned to town. Highly recommended!

Jan 11, 2021

Always enjoy the care and service I receive at Lighthouse Optical. You are greeted when you arrive and cared for until your visit has ended. If I pick glasses out this is my favorite part...they help me make my decision and I am grateful for this.

Jan 9, 2021

It is always a blessing to see you all.

Jan 8, 2021

We so appreciate your service and friendship. You are a blessing! It was good to be surrounded with positive and encouraging people.

Jan 8, 2021

Very through exam got in and out in less than an hour everyone is very nice even had glasses fitted and ordered

Jan 7, 2021

Everyone was great from front doctor and leaving! Great experience will always come their! Costumer service excellent!

Jan 5, 2021

Excellent exam and friendly, knowledgeable staff.

Jan 4, 2021

Amazing staff and excellent professionalism. I will never go anywhere else

Dec 31, 2020

Great visit! Everyone was very friendly and helpful.

Dec 31, 2020

Lighthouse Optical in Cookeville TN is the BEST place to go, hands down. The service you get from everyone there is above what you would expect-Always. They all portray a care in their voices, their actions and their demeanor. They are easy to do business with and will work around you to make you feel special and very comfortable. My entire family goes here and I would recommend this place to anyone. Please try them as you will not be disappointed.

Dec 23, 2020

Staff always helpful and courteous, Dr. always takes time to listen and I don't feel rushed.. I feel confident in their care.

Dec 21, 2020

Everyone was welcoming, friendly, willing to explain and answer questions.

Dec 21, 2020

Very thorough exams an testing advanced.Dr.Richardson an staff very proffessional an caring.TY

Dec 18, 2020

I won't go anywhere else! The staff there is the best. I challenge you to find a collective group of better people anywhere else. Guess what, you can't!

Dec 17, 2020

This was my first visit to your office and I was very impressed by the staff and the office. The staff was friendly, professional and knowledgeable. My wife and I have been patients of Dr Kirk for many years. She is a really nice person and I'm sure a wonderful addition to the staff.

Dec 14, 2020

Good service. Friendly staff

Dec 14, 2020

Very professional and friendly experience during my visit. Also phone contacts and texts are extremely helpful. Would recommend this practice to everyone.

Dec 12, 2020

Dr. Richardson is very caring and understanding. He is nice and explains everything thoroughly. I would recommend him to my family and friends.

Dec 10, 2020

Helpful friendly team. Tons of frame choices...definitely recommend to friends.

Dec 10, 2020

Very friendly, helpful, and understanding staff. They don't mind restarting the test when clients mess up. Also understand when you have a last minute problem and have to reschedule.

Dec 8, 2020

Friendly and helpful staff. I appreciate their approach, answering questions, and taking time to make sure the patient understands everything.

Dec 4, 2020

Very professional and thorough. There was no wait time. The staff was courteous and friendly.

Dec 3, 2020

Very pleased with process from start to finish . Wait time good, staff knowledgeable and courteous!

Dec 3, 2020

I would like to say that everyone was so thoughtful, I would recommend them to all my family and friends.

Nov 23, 2020

Great service every time.

Nov 22, 2020

Always a pleasure. Friendly and knowledgeable staff. Professionals throughout.

Nov 20, 2020

I will have to say everyone was very friendly. They took time to answer all my questions and discuss different options available to me. I’ve already referred my daughter to them.

Nov 19, 2020

The moment I walked threw the doors I was greeted and taken care of. Everything was explained and the process was fast and painless. I would HIGHLY recommended anyone to go here! They will continue to get my business!!!

Nov 18, 2020

I cannot say anything bad about Lighthouse Optical. All the staff there are well trained and willing to help or assist their patients in every way.

Nov 16, 2020

Dr Richardson and entire staff were so courteous and helpful. I had all my questions answered and would recommend them to anyone.

Nov 11, 2020

Great service and friendly atmosphere.

Nov 5, 2020

Always greeted with smiles❤️

Nov 4, 2020

Dr Richardson was friendly knowledgeable and professional, staff the same, Highly recommend!

Oct 30, 2020

Amazing! I've dealt with allergies and an eye infection for weeks, intending to see a doctor. When I called for an appointment they got me in within a couple of hours. Service was great. Dr. Richardson explains things patiently. Previously he had written a great prescription for specialty glasses involving prisms. Highly recommend this business.

Oct 29, 2020

The whole experience was great. Staff was very professional and the whole experience was much better than with my previous eye doctor.

Oct 23, 2020

Always a pleasure to visit Lighthouse Optical. Friendly, courteous Staff. Facilities have always been exceptionally clean and inviting but during this time of Covid 19 they have gone above and beyond to offer a comfortable abd safe environment. Dr. Richardson and staff take time to answer all question and you are treated in a warm and personal way. I highly recommend Lighthouse Optical for any Vision Needs.

Oct 12, 2020

I wish you had been able to check if my insurance was in network before I came in and sat for almost an hour. I am self isolating and it is very stressful to be out in the first place, especially so when it turns out to be a waste of time entirely.

Oct 5, 2020

Great visit. Friendly staff. Highly recommend.

Sep 23, 2020

The workers are always so pleasant and make everyone feel special! You feel cared for! Dr. Steve is the best!

Sep 18, 2020

Everyone at this office very kind and helpful.

Sep 17, 2020

Thank you for attending to my eyes joanne

Sep 4, 2020

Quick in and out. Always a great visit.

Sep 3, 2020

I love lighthouse optical. Girls are very curious and helpful. Dr. Richardson is so professional and kind.

Sep 3, 2020

Awsome team of opticians. Dr. Richardson is the best!

Aug 28, 2020

Everyone at Lighthouse Optical was very nice and professional. I'm so glad I decided to choose Lighthouse Optical as my eyecare provider. They have many styles of frames to choose from and awesome people to help you choose what looks best. Dr. Richardson gives a very thorough eye exam. Thank you to the staff of Lighthouse Optical...

Aug 23, 2020

Very professional, polite and efficient experience. Dr. Richardson takes the time to explain and answer questions regarding my vision care. The staff is knowledgeable friendly and genuine in their efforts to make you feel welcome. Highly recommend!

Aug 14, 2020

Very harmonious appointment

Aug 13, 2020

Service was great and the people friendly and knowledgeable.

Aug 10, 2020

AWESOME!! Treat us like family

Aug 8, 2020

Dr Kirk and staff were so considerate and patient. Results with magnification were much more than expected. I would recommend to anyone I know.

Aug 6, 2020

As always the service was excellent. Friendly staff and Dr Richardson is great.

Aug 6, 2020

Great experience with the staff and Doctor Richardson. Very friendly and helpful. I would highly recommend Lighthouse Optical!

Aug 5, 2020

As usual I had another wonderful visit. Everyone was helpful and professional. With Coronavirus I feel they were following all the protocol to keep me safe. Dr Richardson is awesome

Aug 5, 2020

Very good!! The staff are wonderful and a pleasure to work with

Aug 4, 2020

Dr Richardson is excellent. His knowledge and judgement are superior in his field. Most of all as a patient I can trust him and be confident in his treatment plan.

Jul 29, 2020

Very friendly staff everyone was polite. Was in and out fairly quickly even though they We're busy.

Jul 24, 2020

Everyone was very friendly and helpful.

Jul 23, 2020

Staff was very friendly & made me feel comfortable. I highly recommend them

Jul 21, 2020

A great place and team to help in all your eye needs!

Jul 20, 2020

Friendly/ helpful staff. Very efficient and take time to explain .

Jul 20, 2020

Everyone in the office is caring and professional. I love Dr. Stephen! He is the best in town!

Jul 16, 2020

Everyone who works there is very nice and professional. I feel like I get a very thorough checkup.

Jul 16, 2020

Lighthouse did a great job helping me see with no glass's. They sent me for a laser cleaning, both of my eyes were clouded from my cataract surgery and he found my problem. I recommend lighthouse for any of your eye problems. I'm 77 and now see great.

Jul 3, 2020

The appointment was one of the best I've ever had. The people there are the best! Courteous and professional. I heartily recommend Lighthouse.

Jun 29, 2020

Fantastic customer service as usual...I enjoyed meeting Dr. Kirk...will continue to be a loyal customer.

Jun 29, 2020

We used Lighthouse years ago was always pleased wit the service and our vision. Coming back was like coming home. Great service, knowledgable people and someone yo can trust with DR. Steve.Richardson.

Jun 15, 2020

Great people great service

Jun 12, 2020

Great place! The ppl there are the BEST. Very kind, and understanding. I been going there, OVER 20 yrs. Will NEVER go anywhere else.

Jun 8, 2020

As always, I was welcomed as I entered the building. All of the office personnel are very sweet and professional ladies. Dr. Richardson is the best. I recommend everyone that ask me about Eye Doctors.

Jun 5, 2020

I got to have a visit with the new doctor Dr. Kirk at Lighthouse. It was also my four year old son's first time visit. She was so good! She answered all my questions, was SO good and kind with my son, and made us both feel so comfortable. I highly recommend this office for all your eye/sight needs.

Jun 5, 2020

These people are so friendly and take the time to tell you what is going g.j on In layman's terms

Jun 5, 2020

I had a short wait time. Everyone was very kind and helpful. Overall it was a very pleasant experience. Thank you.

Jun 4, 2020

Was treated very well from start to Finish,as always.

Jun 4, 2020

What makes Horner Rausch great are the people. They are very professional, eager to help, caring, and smiling. The office is clean, up to date, and offers great products. I know I can trust this establishment!

May 30, 2020

Very pleased.Staff was professional,courteous,informative,very helpful. Excellent experience.I look forward to my next appt.

May 28, 2020

I love Dr. Richardson and his staff. They make you feel at ease and inform you of any changes t hat may be occuring.

May 28, 2020

Love how much patience these ladies have. I am a very undecisive person and took forever to find a pair of frames I was okay with. I am pretty sure it was after close when I decided. They didn't rush me one bit and offered help and never once tried to push me out of the store.

May 28, 2020

I was very pleased with the entire visit at my eye doctor appointment. Not only with the eye exam but also with the selection of the glasses and the particulars. There was no rushing to get to the next patient. Appointments were scheduled with a little room in between. It was a medical and business appointment but it included a friendly conversation along the way. I left with a smile.....

May 24, 2020

well disappointed I was not given a copy of my purchase of 2 glasses after I paid the full amount of 518.00. I would like to know what my charges were and what the insurance paid. The price of my glasses.

May 21, 2020

I’ve been a patient for many years only brief time I wasn’t due to insurance change. Staff & Dr. Richardson is very professional plus friendly & courteous. I have other medical issues so I have to have a doctor I can trust. All the trust & faith in Dr. Richardson and his entire staff. Definitely recommend to anyone! Thank you for taking care of my eyes. K. Bohannon/ Cookeville TN

May 21, 2020

Very friendly Answers all questions without acting like they r being bothered..

May 19, 2020

This yearly exam was the best ,

May 16, 2020

Very nice staff and great doctor

May 15, 2020

Dr. Richardson and the staff are awesome, pleasant and caring. My appointment was right after the Covid19 shut down, everyone wore masks and took extra precautions for their patients comfort and safety.

May 14, 2020

Staff is very friendly and very helpful.

May 13, 2020

Very p leasant experience . Everyone was extremely courteous and the dr was very good.

May 7, 2020

It sure felt great to be “Back Home” again with Dr. Richardson and the office ladies. From the very first time Dr. Richardson and his staff took care of my eye exam, many years ago, I’ve absolutely loved having my vision needs supplied in their office. There were a few years that their office didn’t accept my insurance, but as soon as my insurance changed and Dr. Richardson’s office accepted my new insurance, I automatically scheduled me an appointment and was extremely happy to get “Back Home,” once again. Guaranteed, hands down, you won’t receive the quality of customer service anywhere else in Cookeville, Tennessee, that you receive at Horner Rausch. Great affords prices. Hugh quality products.

May 6, 2020

First time being at lighthouse optical was very impressed by the entire staff would recommend highly

May 1, 2020

Dr. Richardson and his staff used every precaution during my recent eye exam. I appreciate their diligence during the covid-19 pandemic.

Apr 23, 2020

Everything went great. Employees and Dr very nice and great help during testing.

Apr 22, 2020

I have always had good results from my 20 plus years as a patient of Dr. Richardson. His staff is always pleasant to work with.

Apr 15, 2020

We continue to appreciate the care and concern shown by Dr. Richardson and his staff. When we were notified of the cost of the new prescriptions need for Art's glaucoma, we contacted the office to see if there was any other option. Dr. Richardson called our drug plan provider to inquire about other options on our behalf. His staff was quick to let us know the results of his efforts. He has been proactive in treating Art's eye problems, and we appreciate the help he has given us. Everyone in the office is upbeat, personable and treat us like friends.

Apr 14, 2020

I felt like I was treated very well by the staff and each eye test was explained very well.

Mar 26, 2020

My wife and I drive an hour and a half from Chattanooga to Cookeville to Lighthouse Optical. The staff there are amazing and know know what they are doing. Thank you Lighthouse Optical!

Mar 23, 2020

Lighthouse Optical..... The Wait Is Over.

Mar 22, 2020

As always very helpful inforative,quick service.

Mar 20, 2020

What a great place. Doc Richardson is an amazing eye guy. Caring and efficient. The staff is incredibly gracious and knowledgeable. I can’t imagine going anywhere else.

Mar 16, 2020

Dr. Richardson and his staff are thorough, friendly and kind. They feel like a family and welcome me like I am the same. I am always confident that my eyes have received the best care available. Additionally, their frame selection is always cutting edge current.

Mar 16, 2020

Very professional and friendly. Doctor says I have 20-20 but I'm not sure I believe him. Things blur in the distance and I my depth perception at night is pretty bad. I've gotten used to it though over the ten years I've gone without glasses. I told doctor it doesn't bother me I've gotten used to it. He was polite and professional said he didn't want me to become reliant on the glasses. Maybe I didn't stress that I only want them for nighttime. Maybe that's not what glasses are about. I'm confused really. Why am I paying for vision insurance? I'm going to get a second opinion from another doctor.

Mar 13, 2020

Thankful for you and your staff. We appreciate you all. We look forward to next time. God bless you all.

Mar 7, 2020

As always it was a pleasure to have our eye care provided by Light house!

Mar 4, 2020

Dr. Kirk and all her staff were great. I was very impressed with the state of the art equipment used during my routine exam. I will be back next year!

Feb 24, 2020

Staff are very nice. My only small complaint was the tissues you use in the office are so so rough especially having to use them for your eyes.

Feb 20, 2020

I had a great experience. I got in and out fairly fast, and the staff was very friendly and professional. I feel that they went above and beyond what most eye doctors locations do. They seem to genuinely care about their patient's needs.

Feb 20, 2020

Great staff and friendly service. I would recommend them to anyone

Feb 19, 2020

Loved the service provided at Lighthouse Optical. Dr. Kirk is now and will remain my eye doctor.

Feb 17, 2020

Always a pleasant experience for any eye issues or routine exam. Staff very helpful and kind.

Feb 13, 2020

Always a positive experience at this facility.

Feb 11, 2020

Always a great experience, quick courteous service.

Feb 10, 2020

Dr. Richardson has been my optician now for 22 years and has always been the best in my opinion. I've been wearing glasses for over 37 years, so I've seen my share of optometrists. If you want knowledgeable, polite and reasonable prices, then you should look no further than Dr. Richardson.

Feb 4, 2020

Your staff and Dr. Richardson greet their patients with supportive attention and friendliness making sure they feel cared for. We just moved here from FL and are building a house in Cookeville and glad we found great eye care. Thank you all!

Jan 30, 2020

Great experience! Great folks!

Jan 29, 2020

Prompt service. Friendly knowledgeable staff. I highly recommend for everyone.

Jan 27, 2020

Great patient experience, both administrative and clinical. Friendly, knowledgable, communicative, and thorough staff.

Jan 27, 2020

Clean, Polite, Professional, is how I describe the Lighthouse Practice..Very pleasant to deal with..

Jan 22, 2020

Every person I have encountered in the office has been amazing! The doctor was very thorough and took his time to exam me and listen to my concerns. There are not enough praise to give the girls in optical!! They are the best. They helped me pick out frames and took extra effort to help me find a pair i loved and that looked good. Those girls are fabulous!

Jan 20, 2020

Everyone very nice and helpful

Jan 20, 2020

Professional atmosphere and great service! I would recommend them to anyone who’s looking for a top-quality eye care!

Jan 19, 2020

Awesome service with well trained staff . I highly recommend Dr Richardson and his staff .