Lighthouse Optical

Dr. Steve Richardson

Star Star Star Star Star 1334 Reviews

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Reviews

StarStarStarStarStar Very friendly and courteous atmosphere by all o... —    (Patient since 2012)

Amiable and courteous atmosphere of all of the staff. My family and I trust our vision to the great folks at Lighthouse Optical.


StarStarStarStarStar Everyone is super friendly  —    (Patient since 2023)

Everyone is super friendly


StarStarStarStarStar Highest marks in all aspects of care. —    (Patient since 2006)

Highest marks in all aspects of care.


StarStarStarStarStar I was very pleased with my visit. The moment I ... —    (Patient since 2020)

I was very pleased with my visit. The moment I walked in I was greeted and made to feel welcome. High quality friendly staff.


StarStarStarStarStar Everyone was gracious and wonderful  —    (Patient since 2018)

Everyone was gracious and wonderful


StarStarStarStarStar All around great experience. —    (Patient since 2020)

All around great experience. Greeted enthusiastically by desk clerks, medical staff and doctor were all very friendly and knowledgeable. Sales and check out were VERY helpful and made for a smooth transition to a new prescription, new glasses, and payment options.


StarStarStarStarStar Dr Kirk was very informative and thorough, I wa... —    (Patient since 2023)

Dr Kirk was very informative and thorough, I was very pleased by the exam. The rest of the staff at Lighthouse was friendly and courteous.


StarStarStarStarStar Excellent staff. —    (Patient since 2020)

The entire staff are the friendliest staff I have ever encountered.


StarStarStarStarStar Friendly, efficient and professional.  —    (Patient since 2023)

Friendly, efficient and professional.


StarStarStarStarStar Everything was done the way it should have been... —    (Patient since 2016)

Everything was done the way it should have been


StarStarStarStarStar the staff was warm and welcoming. —    (Patient since 2023)

the staff was warm and welcoming, ive been going to a large corporate office for the past 10 years and felt like i was just another hamburger, Dr Richardson made me feel like he was actually trying to help me, opposed to just getting me out of the chair.


StarStarStarStarStar They were so nice in working me , very sweet an... —    (Patient since 2023)

They were so nice in working me , very sweet and quick in talking care my eyes , I would highly recommend them! They are 5 star!


StarStarStarStarStar Dr. Richardson is the best!  —    (Patient since 2015)

Dr. Richardson is the best!


StarStarStarStarStar I was impressed with the thoroughness of my exa... —    (Patient since 2023)

I was impressed with the thoroughness of my exam as well as the helpfulness of the staff.


StarStarStarStarStar Great service all the way through.  —    (Patient since 2008)

Great service all the way through.


StarStarStarStarStar Always get a great exam. The Doctor and staff... —    (Patient since 2013)

Always get a great exam. The Doctor and staff are knowledgeable and friendly


StarStarStarStarStar Excellent service! —    (Patient since 2016)

The people are friendly and the services are great. Everyone is always helpful and very courteous.


StarStarStarStarStar As always, a great apointment.  —    (Patient since 2020)

As always, a great apointment. The staff and doctors are friendly and professional. I was seen on time, had a complete exam and got a new pescription for my glasses. And with my insurance, No cost. How can you beat that? I have been their patient for several years and would not change.


StarStarStarStarStar  —    (Patient since 2007)

Always friendly and professional Dr Richardson does a great job and listens when you address a problem and looks for a way to help with the problem


StarStarStarStarStar Excellent  —    (Patient since 2023)

Dr. Kirk and staff were very friendly, helpful and thorough. All my questions were answered without hesitancy. I will be returning, and I'll kindly refer friends/family.


StarStarStarStarStar Great folks! Very professional and caring.... —    (Patient since 2015)

Great folks! Very professional and caring....


StarStarStarStarStar Friendly staff and doctor. —    (Patient since 2022)

Friendly staff and doctor.


StarStarStarStarStar Dr. Richardson cares —    (Patient since 2006)

The concern that Dr. Richardson has always shown and the professionalism of his staff are why we have have been patients of his for almost 20 years.


StarStarStarStarStar Everyone is always very helpful and professiona... —    (Patient since 2015)

Everyone is always very helpful and professional, very satisfied with my care here.


StarStarStarStarStar Kind and Competent Service —    (Patient since 2016)

Thank you for such a welcoming experience. Dr Kirk is so cool and she’s a pro at her work. I felt safe and welcomed for my visit. My glasses technician was very kind and I can’t wait to get my new glasses. Thank you!


StarStarStarStarStar Worked me in quick and fixed the problem. I’ve ... —    (Patient since 2007)

Worked me in quick and fixed the problem. I’ve been going here longer than it was Lighthouse Optical


StarStarStarStarStar Great Customer Service, knowledgeable and helpf... —    (Patient since 2023)

Great Customer Service, knowledgeable and helpful!!


StarStarStarStarStar 5 stars!!!! I was able to get same day eye ex... —    (Patient since 2023)

5 stars!!!! I was able to get same day eye exam….the entire office is professional and very helpful. I’ve recommended this office to my entire family!!!


StarStarStarStarStar  —    (Patient since 2006)

Everyone is very friendly and courteous. Exams are thorough. I feel like I’m visiting friends when I go there.


StarStarStarStarStar Lighthouse Optical Is Amazing! —    (Patient since 2023)

Dr. Richardson and the entire staff made me feel comfortable and the services I received were the most thorough I have had in a long time! The selection of frames was amazing and I am so happy I have finally found my permanent optical home.


StarStarStarStarStar Absolute amazing staff made me feel like family... —    (Patient since 2022)

Absolute amazing staff made me feel like family when I walked in the door. Dr. Richardson can’t say enough how awesome he was. And Ms Marlana was amazing helping me pick out my new glasses.


StarStarStarStarStar Best eye exam I have ever had, and very informa... —    (Patient since 2023)

Best eye exam I have ever had, and very informative on my eye issues. Worked very hard to help me receive the proper glass for my eye sight.


StarStarStarStarStar Excellent eye care and welcoming office and staff —    (Patient since 2012)

From the moment you walk in the door, you are greeted by happy smiling people who are genuinely glad to see you and help you. I never wait long to see the doctor and appointments do not take long. Dr. Richardson explains the health of your eyes in easy to understand terms, no $5-words. He is always in the cutting edge of eye health.


StarStarStarStarStar I’ve been going here for over 30 years. They wo... —    (Patient since 2011)

I’ve been going here for over 30 years. They would have to be doing something special to accomplish that. I feel like family every time I walk through the door. Heck, I am family. Thank you for many years of friendship and Service


StarStarStarStarStar Always great service and great people. —    (Patient since 2021)

Always great service and great people.


StarStarStarStarStar The absolute best experience!! —    (Patient since 2023)

The absolute best experience!!


StarStarStarStarStar Great Staff  —    (Patient since 2016)

Everyone is friendly and helpful.


StarStarStarStarStar Exceptional staff. —    (Patient since 2020)

Exceptional staff. They are knowledgeable and have great expertise.


StarStarStarStarStar Plus 5 thankfully they helped me see clearly ag... —    (Patient since 2020)

Plus 5 thankfully they helped me see clearly again


StarStarStarStarStar Always a very professional visit —    (Patient since 2016)

Always a very professional visit


StarStarStarStarStar Dr. Kirk is exceptional and the support staff d... —    (Patient since 2023)

Dr. Kirk is exceptional and the support staff deserves accolades. Thank You


StarStarStarStarStar Dr. Richardson and the crew at Lighthouse Optic... —    (Patient since 2019)

Dr. Richardson and the crew at Lighthouse Optical are terrific. As a physician, when I have an eye issue, Dr. Richardson is my first choice by far. This time it was a potential eye emergency (sudden onset of severe pain) and Dr. Richardson saw me immediately- ruled out the potentially serious issues which can cause eye pain and we realized it was the BLAST from the CPAP machine that occurred that night before the morning awakening with severe pain. Having ruled out more serious issues, he came up with treatments to reduce the pain as the eye healed. This is quite impressive- a couple of years ago, when my husband had a similar experience with a potential eye emergency and we called his opthalmologist, there was no answer to the emergency number (and the explanation was that the doc on call had her telephone drop into the toilet so could not answer calls---this is not a joke, that was really the explanation). So in terms of professional skills, Dr. Richardson is top notch, in terms of caring about patients, he is also top notch. Supported by a great staff, too and convenient hours.


StarStarStarStarStar amazing staff, love the friendliness.  —    (Patient since 2021)

amazing staff, love the friendliness.


StarStarStarStarStar Very Competent, caring, and concise. —    (Patient since 2023)

Very Competent, caring, and concise.


StarStarStarStarStar Great service from the the Lighthouse team. A... —    (Patient since 2006)

Great service from the the Lighthouse team. Asset to our community!!


StarStarStarStarStar Lighthouse Optical gets an A+! —    (Patient since 2007)

It's always very pleasant to visit Lighthouse Optical. Appointments are kept with little or no waiting and Dr. Richardson is the best!


StarStarStarStarStar Enjoyed my visit. The staff was very friendly, ... —    (Patient since 2023)

Enjoyed my visit. The staff was very friendly, looking forward to my next visit.


StarStarStarNo StarNo Star Long wait Dr Kirk is very good at her job but t... —    (Patient since 2022)

Long wait Dr Kirk is very good at her job but the wait was tiring for senior citizens that’s all I got see ya later


StarStarStarStarStar I was very pleased with how everyone worked and... —    (Patient since 2023)

I was very pleased with how everyone worked and was very pleasant.


StarStarStarStarStar I have been a patient of Dr Richardson for 25 y... —    (Patient since 2006)

I have been a patient of Dr Richardson for 25 years and every visit I have had has been a good one. I would wholeheartedly recommend Dr Richardson and his entire staff to anyone I know 👍🏻


StarStarStarStarStar I love these guys! ... —    (Patient since 2020)

The doctor is extremely friendly and the staff is so patient and helpful with picking out frames and doing all tne insurance forms so you get the best quality for the best price .


StarStarStarStarStar Every person that I spoke to was so nice and fr... —    (Patient since 2019)

Every person that I spoke to was so nice and friendly and helpful, I felt like I was really part of the family!!!!


StarStarStarStarStar Great service! —    (Patient since 2016)

They have always been kind and attentive. Great service and people. Highly recommend!


StarStarStarStarStar All very nice and professional staff. They make... —    (Patient since 2017)

All very nice and professional staff. They make you feel like family. Been using them for years and will continue.


StarStarStarStarStar I always feel welcomed when I arrive for my app... —    (Patient since 2008)

I always feel welcomed when I arrive for my appointment. The service is friendly and efficient and I feel heard during the eye exam. Any questions I have are answered. I appreciate the care I receive.


StarStarStarStarStar Great place such friendly staff —    (Patient since 2015)

Great place such friendly staff


StarStarStarStarStar All of your employees were so nice and helpful ... —    (Patient since 2022)

All of your employees were so nice and helpful to my 91 year old Mom. They took their time and worked around her handicaps.


StarStarStarStarStar Wonderful people! —    (Patient since 2010)

Wonderful people! Very efficient, knowledgeable, and friendly.


StarStarStarStarStar It's always a pleasure to go to Lighthouse Opti... —    (Patient since 2015)

It's always a pleasure to go to Lighthouse Optical the staff is so friendly there and Dr Richardson is so thorough and friendly that I never mind going for a checkup


StarStarStarStarStar Excellent Optometrist  —    (Patient since 2013)

My husband and I have been patients of Dr. Stephen Richardson’s for almost 20 years. We have always been pleased with the excellent care he has provided. The staff is always friendly and caring.


StarStarStarStarStar Great practice  —    (Patient since 2023)

Very pleased with the doctor and all of the staff were not only very helpful but also very friendly. Price was a little high perhaps but you get what you pay for. Doctor also pointed out additional work I needed done and personally referred me for that


StarStarStarStarStar  —    (Patient since 2014)

Everyone is amazing as always. Incredibly friendly, super helpful and overall just an amazing staff. Which always keeps me coming back! Thank you everyone there.


StarStarStarStarStar Everyone was nice and professional. I didn't ... —    (Patient since 2011)

Everyone was nice and professional. I didn't have to wait .


StarStarStarStarStar As always, I received excellent service & care ... —    (Patient since 2019)

As always, I received excellent service & care . . . And much more. We appreciate their care and devotion to our needs with Devine kindness.


StarStarStarStarStar Friendly staff.  —    (Patient since 2019)

I truly love the wonderful customer service they give . For me it supersedes everything else. The place is clean, the staff is very pleasant, and they truly work with you to get you the best eyewear that suits you. I highly recommend this place.


StarStarStarStarStar Thank you for your wonderful service.Coming in... —    (Patient since 2016)

Thank you for your wonderful service. Coming in today to order glasses. Mark


StarStarStarStarStar Dr.Richardson and the Lighthouse Optical staff ... —    (Patient since 2017)

Dr.Richardson and the Lighthouse Optical staff are the best! Check-in process is easy, staff are friendly and professional. I have been going to Dr Richardson for several years and have always felt confidant in his evaluation of the health of my eyes. I have recommended Dr Richardson and Lighthouse Optical to friends and acquaintances. All have been highly satisfied.


StarStarStarStarStar I am quite pleased with the attention I get fro... —    (Patient since 2007)

I am quite pleased with the attention I get from ALL the employees at Lighthouse Optical!


StarStarStarStarStar Excellent service in every way👍 —    (Patient since 2006)

Excellent service in every way👍


StarStarStarStarStar Everyone was great and hel —    (Patient since 2023)

Everyone was great and helpful


StarStarStarStarStar Everything was great.  —    (Patient since 2023)

Everything was great. Doctor was thorough and knowledgeable. Very professional and pleasant.


StarStarStarStarStar Great service and the friendliest staff! —    (Patient since 2016)

Great service and the friendliest staff!


StarStarStarStarStar  —    (Patient since 2023)

I walked in and waited just a few minutes for my exam. The people there were all lovely and very kind, and they were happy to answer all the questions I had. The appointment itself didn't take to long, maybe 10-15 minutes to do a complete exam with pictures, measurements, and testing for my prescription.


StarStarStarStarStar Great Experience —    (Patient since 2023)

Evereyone there was outstanding, very patient and explained all they were doing anf why. I would highly recommend them to anyone who is looking for a great optometrist, technicians and wonderful service.


StarStarStarStarStar Absolutely the best eye place I've ever been to... —    (Patient since 2023)

Absolutely the best eye place I've ever been to


StarStarStarStarStar The staff is always very welcoming and friendly... —    (Patient since 2019)

The staff is always very welcoming and friendly!


StarStarStarStarStar Both the staff and Doctors are very friendly. —    (Patient since 2022)

Both the staff and Doctors are very friendly.


StarStarStarStarStar Best eye exam in Cookeville  —    (Patient since 2007)

Always kind staff, very attentive to details of medical eye issues. Much confidence in Dr Kirk. Thank you for your service, all!


StarStarStarStarStar Everyone is always great.  —    (Patient since 2016)

Everyone is always great.


StarStarStarStarStar Superior Service —    (Patient since 2020)

The ladies at the front desk are hands down the BEST! I can't stress it enough! They guided me through the process of my online paperwork, even though I lost it the first time!! And helped me to retrieve my husband's and my daughter's paperwork too! Thank you!!!


StarStarStarStarStar Always a great visit! —    (Patient since 2014)

The staff are always so welcoming when I come for my appointment. They do a fantastic job of explaining everything that they are doing and the results to me. Any and all questions are all answered while I am there. This office is incredibly efficient on top of being friendly.


StarStarStarStarStar GREAT EXPERIENCE —    (Patient since 2017)

Great staff. Very friendly and helpful from signing in to picking out frames. Also Dr. Kirk is amazing!


StarStarStarStarStar AAAAAAAAAAAAAAAAAA+++++++++++++++ —    (Patient since 2017)

AAAAAAAAAAAAAAAAAA+++++++++++++++


StarStarStarStarStar Amazing service I and my family were very plea... —    (Patient since 2022)

Amazing service I and my family were very pleased with the service, the doctor and the other staff were just amazing. I highly recommend


StarStarStarStarStar Excellent service and always friendly smiles —    (Patient since 2007)

Excellent service and always friendly smiles


StarStarStarStarStar Wonderful Visions at Lighthouse Optical  —    (Patient since 2014)

My visit was wonderful I love the kindness all the workers shown at my appointment.


StarStarStarStarStar Really appreciate the folks at Lighthouse Optic... —    (Patient since 2019)

Really appreciate the folks at Lighthouse Optical. Dr. Richardson is very thorough in his exam, takes the time to make sure you understand what he has found, what you need to do about it. He is one of our most trusted healthcare providers (I am a very picky internist and have a rather long list of docs NOT to go to). He is just on the top of the "go to" list. We count on him and his staff completely.


StarStarStarStarStar Excellent job by everyone! —    (Patient since 2005)

I have been seeing Dr. Steve Richardson for many years. He does an excellent job and so does everyone in his office. They all make me smile.


StarStarStarStarStar Excellent care at this opticians office. I retu... —    (Patient since 2022)

Excellent care at this opticians office. I returned to see Dr. Kirk while I live in Idaho because she is the best optician that I’ve ever had. She is thorough and explains everything in detail so that you understand it. I appreciate her services.


StarStarStarStarStar It was good to see old friends. We really enjoy... —    (Patient since 2022)

It was good to see old friends. We really enjoyed our visit. We received excellent care and I wouldn't change anything. God Bless everyone.


StarStarStarStarStar Hands down the best staff around! So patient an... —    (Patient since 2007)

Hands down the best staff around! So patient and helpful.


StarStarStarStarStar Perfect experience. ! Absolutely amazing all ar... —    (Patient since 2022)

Perfect experience. ! Absolutely amazing all around !


StarStarStarStarStar Very friendly people and didn't have to wait lo... —    (Patient since 2006)

Very friendly people and didn't have to wait long at all.


StarStarStarStarStar Staff —    (Patient since 2022)

All of the staff were super friendly and really seemed happy to be at work. It was refreshing.


StarStarStarStarStar Outstanding  —    (Patient since 2020)

My visit was very nice! All involved in my visit were outstanding! Dr Kirk has been taking care of me for several years!


StarStarStarStarStar Friendly and professional —    (Patient since 2009)

Lighthouse Optical is run by friendly and professional people. You will be seen on time but you will never feel rushed during your exam. And they carry a vast selection of eyewear so there will be something perfect for your new lenses


StarStarStarStarStar Nice people who work here--Dr Kirk answered all... —    (Patient since 2019)

Nice people who work here--Dr Kirk answered all my questions. Pleasant environment.


StarStarNo StarNo StarNo Star Good doctor; unpleasant front desk staff. —    (Patient since 2020)

The doctor was professional and thorough, but the front desk staff was less than courteous.


StarStarStarStarStar Truly the nicest people and very thorough .. —    (Patient since 2020)

These are the nicest people not to mention they are extremely thorough with their examinations… Never have to wait but they take their time with you and get to the problem and solve it!! And their prices are great too!!


StarStarStarStarStar Everyone is so nice and professional. —    (Patient since 2021)

Everyone is so nice and professional.


StarStarStarStarStar Great with Kids! —    (Patient since 2022)

Dr. Steve was so great with my little kids! He helped them with feeling comfortable and found creative ways to do the needed tests.


StarStarStarStarStar Always pleased with Lighthouse Optical —    (Patient since 2013)

I’ve been coming to Lighthouse Optical for many years. I’ve always been received with kindness and a smile. My latest visit was more of the same. Karen performed the pre exam with professionalism and easy to follow instruction for each test. Dr. Kirk’s was pleasant, knowledgeable and professional. I’m getting close to cataract surgery and she did an excellent job of explaining what was to be expected. Thank you for taking care of my eyes, Bill


StarStarStarStarStar Everyone is so friendly.  —    (Patient since 2019)

Everyone is so friendly.


StarStarStarStarStar Great staff and comfortable atmosphere. Definit... —    (Patient since 2020)

Great staff and comfortable atmosphere. Definitely recommend.


StarStarStarStarStar Everyone at your facility is awesome. I always ... —    (Patient since 2016)

Everyone at your facility is awesome. I always feel they are genuinely concerned about my well being.


StarStarStarStarStar Wonderful staff very friendly and welcoming. Do... —    (Patient since 2006)

Wonderful staff very friendly and welcoming. Doctors and assistance very thorough and does a great job!


StarStarStarStarStar Exceptional Service —    (Patient since 2019)

The staff was very courteous and helpful. Worked me in quicker than I expected when I ran out of contacts. An insurance mix up was quickly resolved. I definitely recommend them for your eyewear needs.


StarStarStarStarStar Outstanding care, Dr Kirk explains all in detai... —    (Patient since 2006)

Outstanding care, Dr Kirk explains all in detail, never rushed. Shows great concern for patients well being.


StarStarStarStarStar Prompt, professional and very friendly. Minimal... —    (Patient since 2009)

Prompt, professional and very friendly. Minimal wait time. A+


StarStarStarStarStar The staff and drs here at Lighthouse Optical ar... —    (Patient since 2021)

The staff and drs here at Lighthouse Optical are amazing! Each person appears to be selected by the powers that be, due to their attention to detail. They are very thorough in their review of insurance covered items and how to eliminate further expenses sea in the future. Once you are taken back into a room for optical testing, they are just as efficient as the counter people! Politeness is the name of the LO staff! Even the optometrist is patient and very thorough. (A potential problem was discover by her and I was immediately scheduled by the staff with a retina specialist in Nashville.)The reps who assist you with selection and purchase are very patient and actually fun to converse with. I never felt rushed at all! (Upon see the retina specialist in Nashville, he stated the following, verbatim: “Damn good catch!” by the LO doctor!)


StarStarStarStarStar Thorough and Friendly —    (Patient since 2019)

Dr Richardson and his team make you feel welcome at your visit. They make sure to listen to your concerns and answers are clearly explained. It’s always a pleasure to see them for my check ups!


StarStarStarStarStar Definitely 5 star, everyone is always to sweet ... —    (Patient since 2007)

Definitely 5 star, everyone is always to sweet and kind


StarStarStarStarStar The staff was very friendly and professional. I... —    (Patient since 2022)

The staff was very friendly and professional. It felt like a friend was helping me pick out my glasses!


StarStarStarStarStar Everyone was really nice and treated my daughte... —    (Patient since 2022)

Everyone was really nice and treated my daughter very good the care was exceptional


StarStarStarStarStar Always a great experience —    (Patient since 2010)

Always a great experience


StarStarStarStarStar The staff are wonderful. Very professional. —    (Patient since 2014)

The staff are wonderful. Very professional.


StarStarStarStarStar easy to get in and out, not rushed by staff or ... —    (Patient since 2010)

easy to get in and out, not rushed by staff or doctor. everyone is kind and understanding


StarStarStarStarStar Beyond amazing... —    (Patient since 2020)

Dr. Richardson and his staff always go above and beyond to make me feel heard when I have questions or issues arise concerning my care. They are beyond professional, and I will continue to go there for my care indefinitely!


StarStarStarStarStar Great nservice —    (Patient since 2018)

Couldn't have been any better. All personnel were very pleasant and helpful. I was impressed


StarStarStarStarStar Lighthouse —    (Patient since 2020)

LIGHTHOUSE OPTICAL is a wonderful place for eye exams and eyeglass needs with friendly caring personnel and a doctor who treats you like family and professionally provides your eye care needs.


StarStarStarStarStar Staff is very knowledgeable,courteous and helpf... —    (Patient since 2020)

Staff is very knowledgeable,courteous and helpful.


StarStarStarStarStar I was very happy with the service my wife and I... —    (Patient since 2022)

I was very happy with the service my wife and I got. All the staff was very helpful throughout our appointment. I was very comfortable with my eye exam. The eyewear staff was very helpful and not pushy.


StarStarStarStarStar Always make you feel like family. Great people... —    (Patient since 2017)

Always make you feel like family. Great people Great service.


StarStarStarStarStar Great experiences here! —    (Patient since 2020)

The staff are friendly and manage the office well so that I've never had to wait very long. They've also been super helpful in choosing eyeglass frames and ordering contacts.


StarStarStarStarStar Always great service and friendly staff members... —    (Patient since 2006)

Always great service and friendly staff members.


StarStarStarStarStar Everyone was very polite, helpful and Patient, ... —    (Patient since 2007)

Everyone was very polite, helpful and Patient, they were all great.


StarStarStarStarStar Always a good exam. It was good seeing everyone... —    (Patient since 2017)

Always a good exam. It was good seeing everyone 😊


StarStarStarStarStar  —    (Patient since 2006)

Very Friendly people at Lighthouse Optical.


StarStarStarStarStar Because I had a complex vision problem, Dr.Kirk... —    (Patient since 2018)

Because I had a complex vision problem, Dr.Kirk gave me more time than I though was normal. She scheduled a future appointment so she could be more thorough.


StarStarStarStarStar I really enjoyed my appointment. The staff were... —    (Patient since 2022)

I really enjoyed my appointment. The staff were were all super nice and helped me try to get my vision corrected. I’m thankful for everyone there especially Dr. Kirk but thank you to everyone …


StarStarStarStarStar Excellent medical practice —    (Patient since 2008)

Dr. Richardson and his staff are excellent. They are very knowledgeable, caring, and professional and concerned for their patients. They make everyone feel welcomed and appreciated.


StarStarStarStarStar Amazing staff. Exam was more thorough than any ... —    (Patient since 2022)

Amazing staff. Exam was more thorough than any other place I've been. Doc explained in detail every question I had.


StarStarStarStarStar Most Definitely Recommend!  —    (Patient since 2022)

First time at Lighthouse Optical and I would fully recommend them to any and everyone. I had such a wonderful experience and everyone was so nice and helpful. The process from scheduling the appointment to checking out was so easy and fast.


StarStarStarStarStar Always very very friendly and professional. I w... —    (Patient since 2009)

Always very very friendly and professional. I would recommend to my friends without hesitation.


StarStarStarStarStar Super friendly. Very affordable.  —    (Patient since 2022)

Super friendly. Very affordable. Staff was helpful and knowledgeable.


StarStarStarStarStar Very happy with the total experience. —    (Patient since 2020)

I spent many hours in your store this weekend when I accompanied my wife for her exam and helped her pick out glasses then returned the following day for my exam and selection of new glasses. I wouldn’t do that if it wasn’t a pleasant experience. Dr. Richardson is my wife’s doctor while I see Dr. Kirk. Rachel is a blessing and has the patience of an angel.


StarStarStarStarStar I love Lighthouse Optical. Dr Richardson is th... —    (Patient since 2018)

I love Lighthouse Optical. Dr Richardson is the best!! He is very patient with people like me who can’t make up their mind on which is best, one or two. He has an amazing staff!! My husband and I have been coming there for many years. We now live 1hr and 45 minutes away but it is well worth the drive. Thank you to the whole staff!!!


StarStarStarStarStar Very nice place to have your eyes examined.  —    (Patient since 2011)

Very nice place to have your eyes examined. They treat you as a special client and explain what they are doing and the results. They will also answer any questions you may have about your eyes and what is best as far as eye drops and vitamins. They help you with eye wear selection and make it a comfortable experience.


StarStarStarStarStar Very pleasant and efficient staff. Thank you —    (Patient since 2022)

Very pleasant and efficient staff. Thank you


StarStarStarStarStar Everyone in the office makes you feel welcome. ... —    (Patient since 2022)

Everyone in the office makes you feel welcome. Dr. Kirk greeted me with a smile and patiently answered my questions. The treatment she prescribed has made a big difference and I am confident in her care.


StarStarStarStarStar Dr. Richardson and his office staff are amazing... —    (Patient since 2011)

Dr. Richardson and his office staff are amazing. Everyone is kind and welcoming. All around great place for your eye care needs.


StarStarStarStarStar It's always a privilege to visit Lighthouse Opt... —    (Patient since 2006)

It's always a privilege to visit Lighthouse Optical. The staff is friendly and efficient. Dr. Richardson is absolutely the Best!


StarStarStarStarStar Recommend very highly!!! —    (Patient since 2019)

Terrific experience at Lighthouse Optical once again. Dr. Richardson is a great clinician who explains things well and they check EVERYTHING (from blood pressure to all the eye exams). Highly recommend this office!


StarStarStarStarStar The Dr. And Staff are always very knowledgeable... —    (Patient since 2018)

The Dr. And Staff are always very knowledgeable and friendly. They make it an enjoyable experience every time.


StarStarStarStarStar I was very pleased with my visit. Everyone was ... —    (Patient since 2022)

I was very pleased with my visit. Everyone was so helpful and kind. They had reviewed my records from former eye Dr’s and did the appropriate testing. Would definitely refer to my friends.


StarStarStarStarStar Always the most helpful staff and wonderful Dr.... —    (Patient since 2011)

Always the most helpful staff and wonderful Dr. Richardson. Marlania is so helpful with buying new glasses. You guys are all the best!


StarStarStarStarStar Love going to lighthouse optical!! People are ... —    (Patient since 2016)

Love going to lighthouse optical!! People are so nice and very pleasant experience every time!!


StarStarStarStarStar Wonderful professionalism exhibited by all staf... —    (Patient since 2017)

Wonderful professionalism exhibited by all staff members. Attentive and patient with questions and needs were displayed also. Good experience.


StarStarStarStarStar Courteous and attentive staff from the moment w... —    (Patient since 2022)

Courteous and attentive staff from the moment we walked in the door. The dr was very nice and personable. The girls helping with the frames and lenses were awesome too!


StarStarStarStarStar Very friendly and helpful. —    (Patient since 2022)

Very friendly and helpful.


StarStarStarStarStar Great people bend over backwards to supply you ... —    (Patient since 2005)

Great people bend over backwards to supply you needs


StarStarStarStarStar Annual exam  —    (Patient since 2015)

It was a great visit and all my questions were answered. I was exposed to Pink Eye and my questions were answered related to that as well as my annual exam.


StarStarStarStarStar Love Dr Richardson and Rachel who helped me wit... —    (Patient since 2010)

Love Dr Richardson and Rachel who helped me with my glasses selection!


StarStarStarStarStar Blessed to have such wonderful care and environme! —    (Patient since 2022)

I am pleased with the care I received at Lighthouse Optical. Friendly, Kind, Informational.


StarStarStarStarStar  —    (Patient since 2022)

Excellent. Professional and thorough


StarStarStarStarStar Great group and I highly recommend them. You wo... —    (Patient since 2012)

Great group and I highly recommend them. You won’t be disappointed!!


StarStarStarStarStar Excellent business midel —    (Patient since 2020)

Excellent business model


StarStarStarStarStar I was greeted as soon as walked in the door and... —    (Patient since 2019)

I was greeted as soon as walked in the door and helped with checking in. I was treated with the upmost respect in my testing and Dr. Amanda Kirk answered all questions and concerns. The ladies that help you with picking and sizing you for the glasses are friendly and helpful as well.


StarStarStarStarStar Everyone was very pleasant and extremely helpfu... —    (Patient since 2022)

Everyone was very pleasant and extremely helpful. I am glad that I made the choice to move over to this office.


StarStarStarStarStar The Staff was helpful and friendly as well as t... —    (Patient since 2015)

The Staff was helpful and friendly as well as the doctor. The only issue that I has was the wait for the doctor it was more than an hour wait to see the doctor after my scheduled appointment time.


StarStarStarStarStar I received a thorough professional exam. —    (Patient since 2022)

I received a thorough professional exam.


StarStarStarStarStar From staff to DR Kirk just  —    (Patient since 2021)

From staff to DR Kirk just Amazing Darrell so nice actually takes the time to listen to what you have to say and works with you to figure out what would be best for your eyes love this place


StarStarStarStarStar Dr. Richardson and his staff are awesome.  —    (Patient since 2011)

Dr. Richardson and his staff are awesome.


StarStarStarStarStar I’m always treated well. I get the best of serv... —    (Patient since 2010)

I’m always treated well. I get the best of service and eye ware. Whatever vision problem I have, they always find a solution. .


StarStarStarStarStar I called last minute with an eye problem they t... —    (Patient since 2015)

I called last minute with an eye problem they took me right away and it is on its way to being fixed. only place I ever go.


StarStarStarStarStar The staff is always great.  —    (Patient since 2006)

The staff is always great. The fact that so many have been there for so long speaks to the quality of the office.


StarStarStarStarStar The staff was very kind and helpful —    (Patient since 2022)

The staff was very kind and helpful


StarStarStarStarStar The staff was very kind and helpful —    (Patient since 2022)

The staff was very kind and helpful


StarStarStarStarStar Excellent appointment very professional and com... —    (Patient since 2022)

Excellent appointment very professional and complete


StarStarStarStarStar You folks do an outstanding job! —    (Patient since 2015)

You folks do an outstanding job!


StarStarStarStarStar Pleased patient! —    (Patient since 2019)

Your staff was very friendly and attentive. Always a blessing to be around people who love their job.


StarStarStarStarStar This was my first visit here for an annual eye ... —    (Patient since 2022)

This was my first visit here for an annual eye exam. I was very pleased with my experience! Dr. Amanda Kirk and the entire staff were very friendly and helpful. I highly recommend Lighthouse Optical and will definitely be coming back again.


StarStarStarStarStar i love your appt schedule and all the reminders... —    (Patient since 2012)

i love your appt schedule and all the reminders we receive so we dont forget our appt


StarStarStarStarStar You all was great on everything that was done t... —    (Patient since 2022)

You all was great on everything that was done to me from getting my eyes checked to getting my new glasses I would recommend you to anyone that need their eyes checked thank you very much


StarStarStarStarStar Always very professional as well as friendly. —    (Patient since 2008)

Always very professional as well as friendly.


StarStarStarStarStar The people were polite and competent. —    (Patient since 2022)

The people were polite and competent.


StarStarStarStarStar Great care. —    (Patient since 2013)

5 I have been a patient for many, many years. Choose to not go anywhere else.


StarStarStarStarStar I live 11/2 hours away from lighthouse optical ... —    (Patient since 2018)

I live 11/2 hours away from lighthouse optical but I truly believe it is well worth the drive to come to Dr Richardson and his staff!!! I have been to several eye doctors and even retina specialist and I feel I get the best test and care from Dr Richardson and his staff. The people from the front desk to the people who help with the exams, and then the people who fit your glasses and without a doubt Dr Richardson are truly the best!! Thank you all for such a great experience!!


StarStarStarStarStar Lighthouse Optical is my first and only choice ... —    (Patient since 2008)

Lighthouse Optical is my first and only choice for my eye care. Dr. Richardson is very kind and thorough. Every employee there is courteous and helpful.


StarStarStarStarStar Great place! —    (Patient since 2019)

Courteous, friendly and fun loving staff. Efficient and professional, as well.


StarStarStarStarStar Everyone there was friendly, curious, and you ... —    (Patient since 2022)

Everyone there was friendly, curious, and you could tell they loved their job. Very professional and they had very high tech equipment. I would happily recommend them.


StarStarStarStarStar Service and staff were excellent! —    (Patient since 2018)

Service and staff were excellent!


StarStarStarStarStar  —    (Patient since 2015)

This was the best visit I’ve had. Doctor Richardson and I had a very good conversation about my exam and other topics. Very enjoyable. All the office staff were very friendly also.


StarStarStarStarStar I came in as a walk-in with infection. The sta... —    (Patient since 2022)

I came in as a walk-in with infection. The staff was quick to accommodate me with an appointment that afternoon. Very friendly.


StarStarStarStarStar A great place for selection and freindly servic... —    (Patient since 2019)

A great place for selection and freindly service. The staff are professional and helpful.


StarStarStarStarStar  —    (Patient since 2018)

The service was wonderful didn’t have to wait and the person that helped me pick my glasses was very helpful


StarStarStarStarStar I am always pleased with my appointments here. ... —    (Patient since 2020)

I am always pleased with my appointments here. All the staff are knowledgeable and friendly.


StarStarStarStarStar Friendly, caring, and professional —    (Patient since 2006)

We love Dr. Richardson and his entire staff. They are friendly and professional and truly care about their patients.


StarStarStarStarStar Everyone is so nice and very helpful.  —    (Patient since 2012)

Everyone is so nice and very helpful.


StarStarStarStarStar Efficient and effective eye exam was done by co... —    (Patient since 2019)

Efficient and effective eye exam was done by competent professional staff member snd physician


StarStarStarStarStar Dr. Richardson is an excellent optometrist. He'... —    (Patient since 2006)

Dr. Richardson is an excellent optometrist. He's efficient with his and your time but thorough at the same time. The staff is helpful and courteous. I would recommend Lighthouse Optical to anyone looking for a caring, professional eye doctor.


StarStarStarStarStar In a nutshell —    (Patient since 2006)

Personal, professional, and friendly! Rightsk


StarStarStarStarStar  —    (Patient since 2022)

I had an excellent visit and am referring everyone I know to go see the staff @ Lighthouse Optical!!!


StarStarStarStarStar Very good experience. On time. Friendly staff. ... —    (Patient since 2012)

Very good experience. On time. Friendly staff. Thorough exam. Bea O’Donnell


StarStarStarStarStar Was A very nice visit . The entire staff was n... —    (Patient since 2022)

Was A very nice visit . The entire staff was nice and appointment was right on time no waiting a long time before being seen.


StarStarStarStarStar I couldn't imagine going any where else.  —    (Patient since 2014)

I couldn't imagine going any where else.


StarStarStarStarStar Everyone was very nice and helpful ! The staff ... —    (Patient since 2022)

Everyone was very nice and helpful ! The staff took the time to answer my all my questions. 5 Star service for sure!


StarStarStarStarStar Above and Beyond  —    (Patient since 2020)

Everyone was very professional and nice. They took time to listen and meet my needs. I’m a MRI technologist and needed glasses that wouldn’t set off the metal detector nor pull off my face. They went as far as going to find a magnet and tested each pair of glasses I liked. Let’s just say, we found the perfect pair.


StarStarStarStarStar All of the staff is always so courteous and pro... —    (Patient since 2001)

All of the staff is always so courteous and professional.


StarStarStarStarStar Excellent visit as always. —    (Patient since 2006)

Excellent visit as always.


StarStarStarStarStar  —    (Patient since 2020)

I work in healthcare and hands down this is one of the most efficient offices and nicest staff. Every one is knowledgeable, friendly and my visit was streamlined from one person to the next. Wait times were minimal in between staff and then main provider. No concerns or issues with my visit.


StarStarStarStarStar We could not be happier with the service provid... —    (Patient since 2021)

We could not be happier with the service provided. The staff is so friendly and kind.


StarStarStarStarStar Great place soon you walk through the door, eve... —    (Patient since 2021)

Great place once you walk through the door, everyone you speak with or interact with is great, go above and beyond, would recommend to anyone.


StarStarStarStarStar Staff here is top notch. They are always very f... —    (Patient since 2015)

Staff here is top notch. They are always very friendly. Dr. Richardson is always very thorough. If there’s a result that doesn’t fall in the norm, he’ll have it redone just to confirm. I made the switch to this practice several years ago and have not regretted it!


StarStarStarStarStar Hey. Y’all were great. Thanks for the help —    (Patient since 2022)

Hey. Y’all were great. Thanks for the help


StarStarStarStarStar  —    (Patient since 2011)

The staff is always professional and so pleasant. They take caring about patients seriously. I would not go anywhere else!!!


StarStarStarStarStar Thorough and prompt —    (Patient since 2015)

Because I work 6 days a week, I have to find places that I can get appointments that fit into my schedule. This was the perfect business that could meet my schedule. Not only did they fit me in before my work day, they started on time and were very thorough. Bernadette of that, it allowed me extra time to shop for lenses. So it was a win win situation for all.


StarStarStarStarStar Amazing service and amazing staff! —    (Patient since 2022)

The entire experience with Lighthouse Optical was amazing! From easily submitting new patient forms via a mobile device to the excellent service and staff throughout the process everything was perfect. I was even able to receive a set of glasses the same day. Thank you Lighthouse Optical for maintaining a customer centric service!


StarStarStarStarStar Great service. Everyone is always so friendly ... —    (Patient since 2006)

Great service. Everyone is always so friendly and professional .


StarStarStarStarStar Love going here, so professional, kind, nice. —    (Patient since 2018)

Love going here, so professional, kind, nice.


StarStarStarStarStar Excellence is always present from beginning to ... —    (Patient since 2007)

Excellence is always present from beginning to the end. Friendly smiles and top notch efficiency. They are personable - like family.


StarStarStarStarStar  —    (Patient since 2014)

Great service as always. The Ladies were all courteous, professional & friendly


StarStarStarStarStar Great staff really enjoy the time the took to h... —    (Patient since 2022)

Great staff really enjoy the time the took to help


StarStarStarStarStar Everyone was very friendly and helpful. A most ... —    (Patient since 2022)

Everyone was very friendly and helpful. A most wonderful visit


StarStarStarStarStar Great service. Friendly and knowledgeable emplo... —    (Patient since 2020)

Great service. Friendly and knowledgeable employees.


StarStarStarStarStar Everyone is so friendly and caring! I absolutel... —    (Patient since 2018)

Everyone is so friendly and caring! I absolutely love the entire staff!


StarStarStarStarStar My concerns were quickly addressed. As always,... —    (Patient since 2006)

My concerns were quickly addressed. As always, Dr. Richardson is very pleasant to deal with.


StarStarStarStarStar Friendly staff . Appts are within timely manner... —    (Patient since 2008)

Friendly staff . Appts are within timely manner . Very helpful with needs and requests.


StarStarStarStarStar Great Place! —    (Patient since 2022)

Mom got a VERY thorough optical exam , putting her through many different tests. Dr. Richardson was very patient in getting the best prescription for her. He checked her well for any problems with her sight and her diabetes. I was very pleased.


StarStarStarStarStar Dr. Richardson and team are top notch. —    (Patient since 2014)

Dr. Richardson and team are top notch. The entire staff are always so friendly and go out of their way to help, whether it be an exam, finding a pair of glasses, or picking out the right contacts. In addition, it’s so nice to have a doctor who listens and will spend the time to help find solutions to vision problems.


StarStarStarStarStar Everyone was very helpful and very nice. I didn... —    (Patient since 2020)

Everyone was very helpful and very nice. I didn’t have to wait long and they helped me find the perfect glasses. Thank you


StarStarStarStarStar The team at Lighthouse Optical was efficient an... —    (Patient since 2011)

The team at Lighthouse Optical was efficient and pleasant, meticulously working to identify my vision changes and prescribe updated options. They consider not just out of the box options but multiple options to improve vision tailored to my lifestyle.


StarStarStarStarStar Great staff got in and out very  —    (Patient since 2015)

Great staff got in and out very quickly


StarStarStarStarStar Good visit —    (Patient since 2022)

Fast efficient and friendly staff


StarStarStarStarStar Staff is very knowledgeable and friendly! —    (Patient since 2022)

Staff is very knowledgeable and friendly!


StarStarStarStarStar Such a great place to have all of your eye care... —    (Patient since 2010)

Such a great place to have all of your eye care needs met. The staff is great and have always taken great care of my family and I for over 15 years.


StarStarStarStarStar Friendly and relaxed atmosphere. —    (Patient since 2014)

Friendly and relaxed atmosphere. The staff is respectful and engaging.


StarStarStarStarStar best place to get an eye exam ,frames,and lense... —    (Patient since 2011)

best place to get an eye exam ,frames,and lenses


StarStarStarStarStar Excellent care and customer service —    (Patient since 2013)

Excellent care and customer service


StarStarStarStarStar I really like all the associates at Lighthouse.... —    (Patient since 2020)

I really like all the associates at Lighthouse. They are friendly, knowledgeable and efficient


StarStarStarStarStar Great customer service, had me in and out in no... —    (Patient since 2022)

Great customer service, had me in and out in no time! I’ll be bringing my son here as well!


StarStarStarStarStar Fantastic service. I have been going to Lighth... —    (Patient since 2007)

Fantastic service. I have been going to Lighthouse Optical for over 20 years. Doctors are knowledgable.


StarStarStarStarStar Efficient,Thorough —    (Patient since 2019)

My wife and I had a very good experience at our last visit.From the time we walked in the door the members of the staff seemed pleasant and ready to help. Dr kirk performed a through exam and confirmed that while my eyes were healthy there could be changes made to help me see better. I knew my vision had changed so no surprise there.The optician was pleasant and is searching for a specific frame I want. Good overall experience,but I was most pleased that it was all finished in an efficient time frame and we could get to the rest of our day


StarStarStarStarStar First time visit went great! —    (Patient since 2022)

It was my first time there getting my eyes checked! Everyone was very nice & friendly & helpful! I would recommend to anyone!


StarStarStarStarStar new pt —    (Patient since 2022)

I walked in and Lighthouse had had a cancellation, they offered me ( even as a new pt ) the appointment and from there it just got better. Everyone was GREAT, several different tests were done, I felt like I had a very thorough exam. Now I am a Loyal customer. Thank you for everything. Tressie


StarStarStarStarStar See for yourself. —    (Patient since 2014)

Dr.Richardson and staff are most thorough, professional,patient ,helpful with most up to date technology in optical health and care.


StarStarStarStarStar It's always a great experience! —    (Patient since 2021)

It's always a great experience!


StarStarStarStarStar My husband and I both had appointments on the s... —    (Patient since 2019)

My husband and I both had appointments on the same day. I commented to him on our way home , that I love the doctors and staff there. From the time we walked in, to the time we left, everyone was very pleasant and helpful. I tend to people watch a lot, and noticed that everyone that walked through the doors was treated kindly and with respect. Even when they got extremely busy, they were very nice, taking the time needed with each person. No one was rushed back out the door. It speaks volumes when I go home with a smile after spending more then I planned on ( sunglasses were on sale 😁) I would definitely recommend them to friends.


StarStarStarStarStar Once again, a wonderful eye appointment. The s... —    (Patient since 2008)

Once again, a wonderful eye appointment. The staff is friendly, knowledgeable, and efficient. Dr. Richardson is the best!


StarStarStarStarStar Excellent Service —    (Patient since 2016)

Everyone is so friendly! Also, I feel like I always receive a thorough examination.


StarStarStarStarStar Friendly and helpful as always. Had something ... —    (Patient since 2018)

Friendly and helpful as always. Had something come up I need to get checked out and called they had a cancellation that afternoon and got me right in and come to find out it was not big worry but Dr. Richardson was very nice in explaining and put my mind at ease,


StarStarStarStarStar Great service from both technicians and Doctor,... —    (Patient since 2021)

Great service from both technicians and Doctor, very nice people, easy to express concerns and evaluate options.


StarStarStarStarStar Great Staff ! First class customer service ! —    (Patient since 2019)

Great Staff ! Great to find top notch, first class customer service !


StarStarStarStarStar Great visit. Quick, efficient, and friendly.  —    (Patient since 2006)

Great visit. Quick, efficient, and friendly.


StarStarStarStarStar Love this place been going there for 20 years n... —    (Patient since 2010)

Love this place been going there for 20 years never disappointed


StarStarStarStarStar  —    (Patient since 2021)

Very nice staff and the to a doctors were awesome


StarStarStarStarStar All employees were very nice!  —    (Patient since 2020)

All employees were very nice!


StarStarStarStarStar My husband and I have been coming many years. ... —    (Patient since 2018)

My husband and I have been coming many years. I truly believe we get excellent eye care by Dr Richardson. I have been examined by Retina Specialist that I didn’t get as good of examine. We drive from Soddy Daisy and say it is well worth the drive.


StarStarStarStarStar love how the ladies help  —    (Patient since 2019)

appears to be very thorough... love how the ladies help you pick out the glasses that best suit you.. great help when your eyesight is too bad


StarStarStarStarStar Came in for what I would call an annual exam. T... —    (Patient since 2021)

Came in for what I would call an annual exam. The last time I had my eyes examined was about 2 years ago and I have come to the conclusion that I will be getting them check yearly. I am glad that my eyes have stayed the same and do not need a prescription. The exam was very thorough and comprehensive. I would recommend Lighthouse Optical to anyone seeking an eye exam.


StarStarStarStarStar Highly recommended —    (Patient since 2017)

The staff and Dr Kirk are friendly, professional, and wonderful with children.


StarStarStarStarStar Thanks for the nice service! —    (Patient since 2021)

Treated fairly and properly. Thanks


StarStarStarStarStar The Best yet —    (Patient since 2021)

Absolutely thorough and friendly service very innovative


StarStarStarStarStar Amanda G —    (Patient since 2012)

Always a great experience. Never have to wait long and staff is super kind and helpful.


StarStarStarStarStar  —    (Patient since 2020)

Wonderful customer service


StarStarStarStarStar Excellent service and staff. Very professional.... —    (Patient since 2021)

Excellent service and staff. Very professional.


StarStarStarStarStar First time really getting my eyes checked.  —    (Patient since 2021)

First time really getting my eyes checked. I haven’t been able to see things as good as I thought I should. Everyone in the office made my visit pleasant and everyone was very friendly.


StarStarStarStarStar Highly Recommended  —    (Patient since 2021)

The wait time was great they get you in & do what needs to be done they don’t rush you through the visit.Everyone was really nice & they seem to care about their patients.I highly recommend Lighthouse Optical.


StarStarNo StarNo StarNo Star Long wait time. Spent too much time getting my ... —    (Patient since 2021)

Long wait time. Spent too much time getting my lens ordered


StarStarStarStarStar Dr. Richardson and his staff at Lighthouse Opti... —    (Patient since 2012)

Dr. Richardson and his staff at Lighthouse Optical are very kind, do a thorough examination, and help you pick out what you want. I go once a year to get new glasses, and I haven't been disappointed once. I really like them.


StarStarStarStarStar Best place to have eye exam. All associates are... —    (Patient since 2016)

Best place to have eye exam. All associates are super friendly.


StarStarStarStarStar Perfection.  —    (Patient since 2020)

I’ve never been treated so well, never had an eye doctor be so interested in helping me see to my best potential. They always have a friendly smile, and an answer to my questions. I couldn’t imagine going anywhere else.


StarStarStarStarStar It was a good choice of a provider. —    (Patient since 2021)

It was very nice having the new patient forms on the website anc having them able to be filled out and send while on the website. Everyone was very professional and efficient. A good place.


StarStarStarStarStar Friendly helpful staff. The entire office perso... —    (Patient since 2021)

Friendly helpful staff. The entire office personnel functioned as though they actually enjoyed their work and work environment. Dr Richardson was great. Thankfully my problem was minor. Will return again.


StarStarStarStarStar We love Lighthouse Optical! —    (Patient since 2020)

We always have very thorough eye exams and the doctor and staff are excellent! Everyone is always so friendly and helpful!


StarStarStarStarStar Exceptional service and everyone there is so pl... —    (Patient since 2006)

Exceptional service and everyone there is so pleasant and cheerful.


StarStarStarStarStar Love Dr. Richardson, Kelly, Rachel and the whol... —    (Patient since 2019)

Love Dr. Richardson, Kelly, Rachel and the whole staff. I am a VERY picky physician and don't say that lightly (nor would I care if they all had lousy personalities which they do NOT). What I care about is that they know what they are doing, Dr. Richardson is an exceptional doctor and has clearly picked very competent staff. They have taken great care of my husband and me and fixed an issue I have been struggling with for weeks with a local opthalmogists office. Could not recommend them more highly for their professional competence. Just to make sure you also understand that they are also unfailingly pleasant and FUN.


StarStarStarStarStar My 1st visit. —    (Patient since 2021)

My 1st visit was very pleasant & the Dr & her assistant made me very comfortable. Thank you so much


StarStarStarStarStar Everyone is always so kind. Ms Marlaina is alwa... —    (Patient since 2010)

Everyone is always so kind. Ms Marlaina is always so helpful when picking out glasses.


StarStarStarStarStar Everyone says Friendly and Professional Staff b... —    (Patient since 2016)

Everyone says Friendly and Professional Staff but the staff at Lighthouse Optical truly are and then some. I appreciate the warmth and concern they show each and every visit. Dr. Richardson take the time to answer any questions and to ensure you understand all aspects of your exam. You never feel rushed but always appreciated as a patient.


StarStarStarStarStar Seeing Better Now —    (Patient since 2010)

I had some blurry vision and pain from scratching my cornea, and Dr. Amanda Kirk was prompt, professional, and got me seeing 20/20 in no time! Great staff and great customer experience. I “see” myself staying there for a while!


StarStarStarStarStar FABULOUS SERVICE...AS ALWAYS!!! —    (Patient since 2007)

FABULOUS SERVICE...AS ALWAYS!!!


StarStarStarStarStar Great experience overall friendly professionals... —    (Patient since 2019)

Great experience overall friendly professionals


StarStarStarStarStar Always a pleasant visit.  —    (Patient since 2012)

Always a pleasant visit.


StarStarStarStarStar Everyone is so helpful and friendly ‼️ I drive... —    (Patient since 2016)

Everyone is so helpful and friendly ‼️ I drive a distance for this type of customer service.


StarStarStarStarStar I love coming here the people are always so nic... —    (Patient since 2012)

I love coming here the people are always so nice and treat you like family


StarStarStarStarStar Super staff!  —    (Patient since 2021)

Very professional! Very friendly. No matter how many questions we asked, they were all patient and courteous. Frame selection is always a nightmare fir me as my vision without my prescription on is legally blind. Yet your staff was very kind and helpful. I loved their gentle expressions when they thought a frame would not be in my best I treat and the joy when a frame looked great.


StarStarStarStarStar  —    (Patient since 2018)

Pleased to be taken in so quickly n checked thoroughly, treatment prescribed n follow up suggested if needed. Now after 6days eye is almost normal. Will continue drops till gone. Will call if need. Otherwise will call for appointment to have prescriptions for new glasses etc. thank you


StarStarStarStarStar Very good service from front desk greeting, lab... —    (Patient since 2020)

Very good service from front desk greeting, lab technician checked eyes and recorded results and then Dr. Richardson finished out my exam. Very caring and friendly facility. Thank you.


StarStarStarStarStar Very pleased! Staff was kind and I didn’t have ... —    (Patient since 2021)

Very pleased! Staff was kind and I didn’t have to wait long. Prices are reasonable. 5/5 for me🙂


StarStarStarStarStar Great service with very caring people. —    (Patient since 2006)

Great service with very caring people.


StarStarStarStarStar Everybody there are so professional and nice, a... —    (Patient since 2018)

Everybody there are so professional and nice, always smiling, very caring!


StarStarStarStarStar Recommended! —    (Patient since 2014)

I have always received any help that I needed and have never had to wait long to be seen. It is nice to actually get in at the appointment time! Everyone is always friendly and helpful.


StarStarStarStarStar  —    (Patient since 2011)

very good service,staff i friendly courteous helpful.


StarStarStarStarStar Extremely helpful and kind —    (Patient since 2020)

Extremely helpful and kind. The know what and how to take care of biz'.


StarStarStarStarStar Staff is courteous and helpful. —    (Patient since 2017)

Staff is courteous and helpful.


StarStarStarStarStar Awesome Care from Staff  —    (Patient since 2013)

I highly recommend Dr Richardson and his staff . Caring , understanding from the time you walk into front office doors until you leave . They truly care about your visual issues and plan out the best way to care for the problem you are facing ..


StarNo StarNo StarNo StarNo Star Bad experience  —    (Patient since 2012)

Bad experience no refunds beware!


StarStarStarStarStar Always a good experience at Lighthouse! Very f... —    (Patient since 2005)

Always a good experience at Lighthouse! Very friendly and professional staff and of course, love Dr. Steve!


StarStarStarStarStar Lighthouse Optical is one of the best medical o... —    (Patient since 2021)

Lighthouse Optical is one of the best medical offices in town! Easy to talk to, friendly, efficient, and professional. Every staff member makes you feel like they value your business!


StarStarStarStarStar  —    (Patient since 2011)

Thank you so much for seeing me the very day I requested. Such an efficient office and pleasant people!


StarStarStarStarStar Very polite and friendly staff. Doc was very in... —    (Patient since 2020)

Very polite and friendly staff. Doc was very informative and genuinely concerned about my vision needs. Great selection of eyewear for all. Really enjoy my visits there.


StarStarStarStarStar Lighthouse eye doctor Dr. Richa —    (Patient since 2014)

Lighthouse eye doctor Dr. Richardson


StarStarStarStarStar Emergency visit.. —    (Patient since 2017)

I had to go in for an emergency visit due to having sties in both eyes. I didn't have an appointment but they were able to work me in quickly. Dr. Richardson set me with a prescription and I'm already much better.


StarStarStarStarStar Awesome staff! Smiling and knowledgeable.  —    (Patient since 2020)

Awesome staff! Smiling and knowledgeable.


StarStarStarStarStar Very friendly and professional in providing the... —    (Patient since 2021)

Very friendly and professional in providing their services. Good selection of frames.


StarStarStarStarStar Its always a pleasure to do business with Light... —    (Patient since 2013)

Its always a pleasure to do business with Lighthouse Optical. Everyone is so friendly and helpful.


StarStarStarStarStar Awesome  —    (Patient since 2020)

Love Lighthouse Optical the staff are very friendly and knowledgeable My doctor is Richardson would definitely record this place it’s awesome


StarStarStarStarStar Excellent in every way —    (Patient since 2019)

Very friendly and efficient staff from front desk personnel to the Optician. The individuals who help me with my new glasses were extremely knowledgeable and patient with me during the process of selecting and fitting the glasses.


StarStarStarStarStar Great service and thorough exam. Very satisfied... —    (Patient since 2021)

Great service and thorough exam. Very satisfied.


StarStarStarStarStar Terrific all the way around. Thank you for the ... —    (Patient since 2019)

Terrific all the way around. Thank you for the great service!


StarStarStarStarStar We appreciate your excellent care! —    (Patient since 2006)

This practice provides excellent care. The staff members are polite, friendly and competent. Dr Richardson is superior in his care for his patients. FIVE STARS!


StarStarStarStarStar Great people, great service! —    (Patient since 2006)

Great people, great service!


StarStarStarStarStar Biggest Fan —    (Patient since 2019)

Friendliest doctor and staff of anywhere that I go. Thankful for and love coming to Lighthouse Optical.


StarStarStarStarStar The team at Lighthouse is great! —    (Patient since 2021)

The team at Lighthouse is great! Everyone was super friendly when I walked in and I was well taken care of. Dr. Richardson listened to my concerns and set up the right plan for me!


StarStarStarStarStar As usual great service. Blessings to all Thank... —    (Patient since 2014)

As usual great service. Blessings to all Thanks 🙏


StarStarStarStarStar Everyone one there is awesome I highly rec —    (Patient since 2020)

Everyone one there is awesome I highly recommend


StarStarStarStarStar Great staff. Great experience.  —    (Patient since 2021)

Great staff. Great experience.


StarStarStarStarStar Staff was very friendly and welcoming!! Loved m... —    (Patient since 2019)

Staff was very friendly and welcoming!! Loved my experience


StarStarStarStarStar Really awesome service —    (Patient since 2019)

Really awesome service. Everyone was so kind and helpful. They were all knowledgeable and it was a really great experience. I definitely recommend anyone to go here for their eyeglass/contact needs.


StarStarStarStarStar Enjoy this eye appt and was treated with care. ... —    (Patient since 2021)

Enjoy this eye appt and was treated with care. It was a followup from my catarac removal and implant. Enjoyed the communication from the personal. They all make you feel very comfortable.


StarStarStarStarStar Drive is worth it to us —    (Patient since 2006)

We continue to drive the 80 mile round trip to have the professional and personal services of Lighthouse Optical. Dr. Richardson, his staff and the state-of-the-art diagnostic equipment provide a thorough eye exam. The atmosphere of the office is friendly and welcoming, helpful and caring.


StarStarStarStarStar Peggy Georgi —    (Patient since 2017)

I absolutely love this place! Warm and inviting environment, awesome staff. I entrust Lighthouse Optical for all my vision and eye care needs.


StarStarStarStarStar As always the staff was very nice & caring.  —    (Patient since 2014)

As always the staff was very nice & caring.


StarStarStarStarStar Great Staff & Dr.'s —    (Patient since 2016)

I absolutely loved how the staff and Dr. took time to go over the results of my exam and the process of picking out the new glasses.


StarStarStarStarStar Love this office! Everyone is always so polite ... —    (Patient since 2019)

Love this office! Everyone is always so polite and friendly. It is a pleasure to deal with any of the employees! Dr. Amanda Kirk is great, she takes her time and explains everything! And the nurses are a pleasure.


StarStarStarStarStar Dr. Richardson @ Lighthouse Optical —    (Patient since 2020)

Dr. Richardson and the staff at Lighthouse Optical have always gone out of their way to accommodate me and my slow walking issues, due to severe knee pain and problems with bone rubbing bone in both of my knees. You won’t find a more courteous and kind optical business in Cookeville and the surrounding area. They are top of the line, in my personal opinion.


StarStarStarStarStar Great service. Friendly staff, several of whom ... —    (Patient since 2005)

Great service. Friendly staff, several of whom I am familiar with and enjoy seeing them each year. Love Dr. Richardson and appreciate the professional, knowledgeable way he always treats me but I also like him as a person and I think he feels the same.


StarStarStarStarStar Lighthouse Optical is by far the best office fo... —    (Patient since 2020)

Lighthouse Optical is by far the best office for eye care I have ever been to.


StarStarStarStarStar Excellent service! From the front to the doctor... —    (Patient since 2021)

Excellent service! From the front to the doctor! I will see you every year! Thank u for having us.


StarStarStarStarStar The number 1 dental office! —    (Patient since 2011)

As always. all the staff greets you and makes you feel at home. Dr Richardson is very knowledge and cares about his patients. I wouldn't go anywhere else.


StarStarStarStarStar I have been going to Lighthouse for many years ... —    (Patient since 2006)

I have been going to Lighthouse for many years and have been very pleased.


StarStarStarStarStar Excellent care concern and efficient! The staff... —    (Patient since 2012)

Excellent care concern and efficient! The staff super kind, respectful, caring and the place was clean/comfortable!


StarStarStarStarStar Very polite and courteous staff. I always enjo... —    (Patient since 2017)

Very polite and courteous staff. I always enjoy my visits and appreciate how helpful everyone is!


StarStarStarStarStar As usual, I was completely satisfied with my vi... —    (Patient since 2007)

As usual, I was completely satisfied with my visit.


StarStarStarStarStar Carol R. Mahan —    (Patient since 2006)

I am always pleased with the excellent treatment we receive from the Doctor and Staff at Lighthouse Optical. I highly recommend them.


StarStarStarStarStar fast, friendly service, everyone was very profe... —    (Patient since 2008)

fast, friendly service, everyone was very professional while doing their jobs.


StarStarStarStarStar Great Experience! —    (Patient since 2021)

I could not have been more pleased with my experience at Lighthouse Optical! Dr. Richardson and his staff were extremely courteous and professional! Would highly recommend Lighthouse Optical to anyone who needs help with their vision problems! It was great!


StarStarStarStarStar I was glad I choose Lighthouse Optical. Everyon... —    (Patient since 2021)

I was glad I choose Lighthouse Optical. Everyone was friendly and answered any questions I had. They made sure I understood my options and what they were recommending.


StarStarStarStarStar This was my first eye exam. They walked me thro... —    (Patient since 2021)

This was my first eye exam. They walked me through everything and was very knowledgeable. Our family will always trust them.


StarStarStarStarStar Great place for your eye care —    (Patient since 2006)

Great place for your eye care


StarStarStarStarStar Everything was top notch service wise I did hav... —    (Patient since 2008)

Everything was top notch service wise I did have to pay out of pocket on my glasses. When I made the appointment I was told my insurance would cover the cost.


StarStarStarStarStar I appreciate you so much —    (Patient since 2018)

I appreciated so much that everyone was eager to help me and answer my questions. Thank you. No offense, but I hope I don't need to see you again until next year. ;)


StarStarStarStarStar Everyone was very helpful. A great place to get... —    (Patient since 2020)

Everyone was very helpful. A great place to get an eye exam abs glasses!


StarStarStarStarStar I love the online it is great. —    (Patient since 2020)

I love the online it is great.


StarStarStarStarStar All the people were really  —    (Patient since 2020)

All the people were really nice


StarStarStarStarStar Wonderful! All the staff are pleasant, efficie... —    (Patient since 2020)

Wonderful! All the staff are pleasant, efficient and knowledgeable. The eye dr was great. I will always want to be a patient here. Thank you so much


StarStarStarStarStar Favorite Eye Office! —    (Patient since 2018)

I’ve been to many eye offices over the years but Lighthouse Optical is the absolute best! They are incredibly friendly, helpful, and professional. The space is always clean and the doctor is fantastic!


StarStarStarStarStar Wonderful optical team —    (Patient since 2021)

They were very informative and helpful, kind, and got me a same day appointment when the wait was a month everywhere else. They understood the urgency for work to see properly and they got my glasses order right after my exam


StarStarStarStarStar Great Appointment  —    (Patient since 2019)

Yearly check up and it went great. Friendly staff and I love my doctor. Very helpful and listened to my concerns. Definitely would recommend.


StarStarStarStarStar I should have known not to use another outfit f... —    (Patient since 2011)

I should have known not to use another outfit for the exam and specs. All of my experiences at Lighthouse have always been plpeasant, with personnel always professional and most courteous. The prices appear to be competitive, and service is always prompt.


StarStarStarStarStar Exceptional experience!  —    (Patient since 2016)

I was in a few months ago and had picked out frames that I really liked. Now 2 months later, not only did they remember the frames I selected but ill ge getting my glasses in just a weeks time. They really go out of the way to ensure a positive experience and I couldn't be happier.


StarStarStarStarStar Oh my goodness, I don't know where to start .. —    (Patient since 2021)

Oh my goodness, I don't know where to start with the kind treatment from the first person to greet me to the person that said goodbye. Each person, especially the doctor began a relationship with me. This was my first visit and I did not leave there feeling like just a number. I was told some things about their lives and I shared some of my life. I felt like they cared about my eyes and me as a person. The doctor was thourough and professional. I was referred by a friend to Dr. Kirk and I will be reccommending her to everyone.


StarStarStarStarNo Star  —    (Patient since 2018)

Everyone was great. I highly recommend Lighthouse for anyone’s eye care needs.


StarStarStarStarStar Whoa Nelly  —    (Patient since 2021)

Very professional and friendly. Highly recommend this optometrist.


StarStarStarStarStar Always professional, friendly and efficient. B... —    (Patient since 2005)

Always professional, friendly and efficient. Been going there for 20+ years!


StarStarStarStarStar Very good at helping and diagnosing eye issues.... —    (Patient since 2017)

Very good at helping and diagnosing eye issues. Staff friendly and helpful. Would recommend


StarStarStarStarStar We absolutely love Lighthouse optical. —    (Patient since 2021)

We absolutely love Lighthouse optical. We used them when we used to live in Cookeville and went back to them as soon as we returned to town. Highly recommended!


StarStarStarStarStar Always enjoy the care and service I receive at ... —    (Patient since 2008)

Always enjoy the care and service I receive at Lighthouse Optical. You are greeted when you arrive and cared for until your visit has ended. If I pick glasses out this is my favorite part...they help me make my decision and I am grateful for this.


StarStarStarStarStar Thank you! —    (Patient since 2019)

It is always a blessing to see you all.


StarStarStarStarStar  —    (Patient since 2019)

We so appreciate your service and friendship. You are a blessing! It was good to be surrounded with positive and encouraging people.


StarStarStarStarStar Very through exam got in and out in less than a... —    (Patient since 2015)

Very through exam got in and out in less than an hour everyone is very nice even had glasses fitted and ordered


StarStarStarStarStar Tony Ford —    (Patient since 2019)

Everyone was great from front doctor and leaving! Great experience will always come their! Costumer service excellent!


StarStarStarStarStar Excellent exam and friendly, knowledgeable staf... —    (Patient since 2018)

Excellent exam and friendly, knowledgeable staff.


StarStarStarStarStar Amazing staff and excellent professionalism. I ... —    (Patient since 2017)

Amazing staff and excellent professionalism. I will never go anywhere else


StarStarStarStarStar Great visit! Everyone was very friendly and h... —    (Patient since 2007)

Great visit! Everyone was very friendly and helpful.


StarStarStarStarStar Lighthouse Optical in Cookeville TN is the BEST... —    (Patient since 2016)

Lighthouse Optical in Cookeville TN is the BEST place to go, hands down. The service you get from everyone there is above what you would expect-Always. They all portray a care in their voices, their actions and their demeanor. They are easy to do business with and will work around you to make you feel special and very comfortable. My entire family goes here and I would recommend this place to anyone. Please try them as you will not be disappointed.


StarStarStarStarStar Staff always helpful and courteous, Dr. always ... —    (Patient since 2015)

Staff always helpful and courteous, Dr. always takes time to listen and I don't feel rushed.. I feel confident in their care.


StarStarStarStarStar Friendly and Welcoming —    (Patient since 2016)

Everyone was welcoming, friendly, willing to explain and answer questions.


StarStarStarStarStar Very thorough exams an testing advanced.Dr.Ric... —    (Patient since 2014)

Very thorough exams an testing advanced.Dr.Richardson an staff very proffessional an caring.TY


StarStarStarStarStar Exceptional Service!  —    (Patient since 2007)

I won't go anywhere else! The staff there is the best. I challenge you to find a collective group of better people anywhere else. Guess what, you can't!


StarStarStarStarStar This was my first visit to your office... —    (Patient since 2020)

This was my first visit to your office and I was very impressed by the staff and the office. The staff was friendly, professional and knowledgeable. My wife and I have been patients of Dr Kirk for many years. She is a really nice person and I'm sure a wonderful addition to the staff.


StarStarStarStarStar  —    (Patient since 2017)

Good service. Friendly staff


StarStarStarStarStar Very professional and friendly experience durin... —    (Patient since 2013)

Very professional and friendly experience during my visit. Also phone contacts and texts are extremely helpful. Would recommend this practice to everyone.


StarStarStarStarStar  —    (Patient since 2012)

Dr. Richardson is very caring and understanding. He is nice and explains everything thoroughly. I would recommend him to my family and friends.


StarStarStarStarStar Great experience! —    (Patient since 2020)

Helpful friendly team. Tons of frame choices...definitely recommend to friends.


StarStarStarStarStar Very friendly, helpful, and understanding staff... —    (Patient since 2017)

Very friendly, helpful, and understanding staff. They don't mind restarting the test when clients mess up. Also understand when you have a last minute problem and have to reschedule.


StarStarStarStarStar Friendly and helpful staff. I appreciate their... —    (Patient since 2018)

Friendly and helpful staff. I appreciate their approach, answering questions, and taking time to make sure the patient understands everything.


StarStarStarStarStar Very professional and thorough. There was no wa... —    (Patient since 2016)

Very professional and thorough. There was no wait time. The staff was courteous and friendly.


StarStarStarStarStar 👍🏻  —    (Patient since 2006)

Very pleased with process from start to finish . Wait time good, staff knowledgeable and courteous!


StarStarStarStarStar Best team ever; —    (Patient since 2020)

I would like to say that everyone was so thoughtful, I would recommend them to all my family and friends.


StarStarStarStarStar  —    (Patient since 2017)

Great service every time.


StarStarStarStarStar Always a pleasure.Friendly and knowledgeable s... —    (Patient since 2007)

Always a pleasure. Friendly and knowledgeable staff. Professionals throughout.


StarStarStarStarStar Made me feel comfortable! —    (Patient since 2020)

I will have to say everyone was very friendly. They took time to answer all my questions and discuss different options available to me. I’ve already referred my daughter to them.


StarStarStarStarStar I loved the place and people! —    (Patient since 2020)

The moment I walked threw the doors I was greeted and taken care of. Everything was explained and the process was fast and painless. I would HIGHLY recommended anyone to go here! They will continue to get my business!!!


StarStarStarStarStar I cannot say anything bad about Lighthouse Opti... —    (Patient since 2017)

I cannot say anything bad about Lighthouse Optical. All the staff there are well trained and willing to help or assist their patients in every way.


StarStarStarStarStar Dr Richardson and entire staff were so courteou... —    (Patient since 2020)

Dr Richardson and entire staff were so courteous and helpful. I had all my questions answered and would recommend them to anyone.


StarStarStarStarStar Great service and friendly atmosphere.  —    (Patient since 2006)

Great service and friendly atmosphere.


StarStarStarStarStar Always greeted with smiles❤️ —    (Patient since 2007)

Always greeted with smiles❤️


StarStarStarStarStar Dr Richardson was friendly knowledgeable and pr... —    (Patient since 2015)

Dr Richardson was friendly knowledgeable and professional, staff the same, Highly recommend!


StarStarStarStarStar Same Day Appointment! —    (Patient since 2018)

Amazing! I've dealt with allergies and an eye infection for weeks, intending to see a doctor. When I called for an appointment they got me in within a couple of hours. Service was great. Dr. Richardson explains things patiently. Previously he had written a great prescription for specialty glasses involving prisms. Highly recommend this business.


StarStarStarStarStar The whole experience was great. Staff was very ... —    (Patient since 2020)

The whole experience was great. Staff was very professional and the whole experience was much better than with my previous eye doctor.


StarStarStarStarStar Always a pleasure to visit Lighthouse Optical. ... —    (Patient since 2016)

Always a pleasure to visit Lighthouse Optical. Friendly, courteous Staff. Facilities have always been exceptionally clean and inviting but during this time of Covid 19 they have gone above and beyond to offer a comfortable abd safe environment. Dr. Richardson and staff take time to answer all question and you are treated in a warm and personal way. I highly recommend Lighthouse Optical for any Vision Needs.


StarNo StarNo StarNo StarNo Star unhappy —    (Patient since 2020)

I wish you had been able to check if my insurance was in network before I came in and sat for almost an hour. I am self isolating and it is very stressful to be out in the first place, especially so when it turns out to be a waste of time entirely.


Reply

On behalf of Lighthouse Optical, I want to extend our apologies for your experience. I am very sorry we were unable to reach you prior to your appointment time. We try to have insurance looked up before appointments, when at all possible. It takes time when we have to call several insurance companies. We tried 3 different companies to see if they were your provider before we found out that we were not in your network. Unfortunately, there isn't a system with access to all insurance plans and their members by name and date of birth only. Again, I'm sorry for your experience.

StarStarStarStarStar Great visit —    (Patient since 2016)

Great visit. Friendly staff. Highly recommend.


StarStarStarStarStar The workers are always so pleasant and make eve... —    (Patient since 2006)

The workers are always so pleasant and make everyone feel special! You feel cared for! Dr. Steve is the best!


StarStarStarStarStar Staff. —    (Patient since 2014)

Everyone at this office very kind and helpful.


StarStarStarStarStar Thank you for attending to my eyes joanne —    (Patient since 2006)

Thank you for attending to my eyes joanne


StarStarStarStarStar Quick in and out. Always a great visit. —    (Patient since 2018)

Quick in and out. Always a great visit.


StarStarStarStarStar LINDA Hardison RN —    (Patient since 2018)

I love lighthouse optical. Girls are very curious and helpful. Dr. Richardson is so professional and kind.


StarStarStarStarStar Awsome team of opticians. Dr. Richardson is the... —    (Patient since 2010)

Awsome team of opticians. Dr. Richardson is the best!


StarStarStarStarStar  —    (Patient since 2020)

Everyone at Lighthouse Optical was very nice and professional. I'm so glad I decided to choose Lighthouse Optical as my eyecare provider. They have many styles of frames to choose from and awesome people to help you choose what looks best. Dr. Richardson gives a very thorough eye exam. Thank you to the staff of Lighthouse Optical...


StarStarStarStarStar Very professional, polite and efficient experie... —    (Patient since 2019)

Very professional, polite and efficient experience. Dr. Richardson takes the time to explain and answer questions regarding my vision care. The staff is knowledgeable friendly and genuine in their efforts to make you feel welcome. Highly recommend!


StarStarStarStarStar Very harmonious sppiintment —    (Patient since 2020)

Very harmonious appointment


StarStarStarStarStar Service was great and the people friendly and k... —    (Patient since 2012)

Service was great and the people friendly and knowledgeable.


StarStarStarStarStar AWESOME!! Treat us like family  —    (Patient since 2011)

AWESOME!! Treat us like family


StarStarStarStarStar Dr Kirk and staff were so considerate and patie... —    (Patient since 2020)

Dr Kirk and staff were so considerate and patient. Results with magnification were much more than expected. I would recommend to anyone I know.


StarStarStarStarStar  —    (Patient since 2018)

As always the service was excellent. Friendly staff and Dr Richardson is great.


StarStarStarStarStar Great experience, Highly Recommend —    (Patient since 2006)

Great experience with the staff and Doctor Richardson. Very friendly and helpful. I would highly recommend Lighthouse Optical!


StarStarStarStarStar As usual I had another wonderful visit. Everyo... —    (Patient since 2016)

As usual I had another wonderful visit. Everyone was helpful and professional. With Coronavirus I feel they were following all the protocol to keep me safe. Dr Richardson is awesome


StarStarStarStarStar Very good!! The staff are wonderful and a plea... —    (Patient since 2020)

Very good!! The staff are wonderful and a pleasure to work with


StarStarStarStarStar Dr Richardson is excellent. His knowledge and ... —    (Patient since 2006)

Dr Richardson is excellent. His knowledge and judgement are superior in his field. Most of all as a patient I can trust him and be confident in his treatment plan.


StarStarStarStarStar My visit to light house optical —    (Patient since 2011)

Very friendly staff everyone was polite. Was in and out fairly quickly even though they We're busy.


StarStarStarStarStar Everyone was very friendly and helpful.  —    (Patient since 2020)

Everyone was very friendly and helpful.


StarStarStarStarStar Review —    (Patient since 2020)

Staff was very friendly & made me feel comfortable. I highly recommend them


StarStarStarStarStar A great place and team to help in all your eye ... —    (Patient since 2020)

A great place and team to help in all your eye needs!


StarStarStarStarStar Friendly/ helpful staff. Very efficient and tak... —    (Patient since 2020)

Friendly/ helpful staff. Very efficient and take time to explain .


StarStarStarStarStar caring and professional... —    (Patient since 2006)

Everyone in the office is caring and professional. I love Dr. Stephen! He is the best in town!


StarStarStarStarStar Everyone who works there is very nice and profe... —    (Patient since 2019)

Everyone who works there is very nice and professional. I feel like I get a very thorough checkup.


StarStarStarStarStar Lighthouse did a great job helping me see with ... —    (Patient since 2016)

Lighthouse did a great job helping me see with no glass's. They sent me for a laser cleaning, both of my eyes were clouded from my cataract surgery and he found my problem. I recommend lighthouse for any of your eye problems. I'm 77 and now see great.


StarStarStarStarStar The appointment was one of the best I've ever h... —    (Patient since 2020)

The appointment was one of the best I've ever had. The people there are the best! Courteous and professional. I heartily recommend Lighthouse.


StarStarStarStarStar Fantastic customer service as usual...I enjoyed... —    (Patient since 2010)

Fantastic customer service as usual...I enjoyed meeting Dr. Kirk...will continue to be a loyal customer.


StarStarStarStarStar Coming Home —    (Patient since 2006)

We used Lighthouse years ago was always pleased wit the service and our vision. Coming back was like coming home. Great service, knowledgable people and someone yo can trust with DR. Steve.Richardson.


StarStarStarStarStar Great people great service —    (Patient since 2015)

Great people great service


StarStarStarStarStar Great place! The ppl there are the BEST. Very ... —    (Patient since 2020)

Great place! The ppl there are the BEST. Very kind, and understanding. I been going there, OVER 20 yrs. Will NEVER go anywhere else.


StarStarStarStarStar As always, I was welcomed as I entered the buil... —    (Patient since 2009)

As always, I was welcomed as I entered the building. All of the office personnel are very sweet and professional ladies. Dr. Richardson is the best. I recommend everyone that ask me about Eye Doctors.


StarStarStarStarStar New Doctor  —    (Patient since 2005)

I got to have a visit with the new doctor Dr. Kirk at Lighthouse. It was also my four year old son's first time visit. She was so good! She answered all my questions, was SO good and kind with my son, and made us both feel so comfortable. I highly recommend this office for all your eye/sight needs.


StarStarStarStarStar These people are so friendly and take the time... —    (Patient since 2015)

These people are so friendly and take the time to tell you what is going g.j on In layman's terms


StarStarStarStarStar  —    (Patient since 2020)

I had a short wait time. Everyone was very kind and helpful. Overall it was a very pleasant experience. Thank you.


StarStarStarStarStar Was treated very well from start to Finish,as a... —    (Patient since 2010)

Was treated very well from start to Finish,as always.


StarStarStarStarStar What makes Horner Rausch great are the people. ... —    (Patient since 2005)

What makes Horner Rausch great are the people. They are very professional, eager to help, caring, and smiling. The office is clean, up to date, and offers great products. I know I can trust this establishment!


StarStarStarStarStar  —    (Patient since 2020)

Very pleased.Staff was professional,courteous,informative,very helpful. Excellent experience.I look forward to my next appt.


StarStarStarStarStar I love Dr. Richardson and his staff. They make ... —    (Patient since 2017)

I love Dr. Richardson and his staff. They make you feel at ease and inform you of any changes t hat may be occuring.


StarStarStarStarStar Love how much patience these ladies have. I am ... —    (Patient since 2018)

Love how much patience these ladies have. I am a very undecisive person and took forever to find a pair of frames I was okay with. I am pretty sure it was after close when I decided. They didn't rush me one bit and offered help and never once tried to push me out of the store.


StarStarStarStarStar I was very pleased with the entire visit at my ... —    (Patient since 2009)

I was very pleased with the entire visit at my eye doctor appointment. Not only with the eye exam but also with the selection of the glasses and the particulars. There was no rushing to get to the next patient. Appointments were scheduled with a little room in between. It was a medical and business appointment but it included a friendly conversation along the way. I left with a smile.....


StarStarStarStarStar well disappointed I was not given a copy of my ... —    (Patient since 2011)

well disappointed I was not given a copy of my purchase of 2 glasses after I paid the full amount of 518.00. I would like to know what my charges were and what the insurance paid. The price of my glasses.


StarStarStarStarStar Excellent!. —    (Patient since 2008)

I’ve been a patient for many years only brief time I wasn’t due to insurance change. Staff & Dr. Richardson is very professional plus friendly & courteous. I have other medical issues so I have to have a doctor I can trust. All the trust & faith in Dr. Richardson and his entire staff. Definitely recommend to anyone! Thank you for taking care of my eyes. K. Bohannon/ Cookeville TN


StarStarStarStarStar Very Friendly  —    (Patient since 2019)

Very friendly Answers all questions without acting like they r being bothered..


StarStarStarStarStar This yearly exam was the best , —    (Patient since 2010)

This yearly exam was the best ,


StarStarStarStarStar Very nice staff and great doctor —    (Patient since 2006)

Very nice staff and great doctor


StarStarStarStarStar Dr. Richardson and the staff are awesome —    (Patient since 2011)

Dr. Richardson and the staff are awesome, pleasant and caring. My appointment was right after the Covid19 shut down, everyone wore masks and took extra precautions for their patients comfort and safety.


StarStarStarStarStar Staff is very friendly and very helpful. —    (Patient since 2016)

Staff is very friendly and very helpful.


StarStarStarStarStar . —    (Patient since 2020)

Very p leasant experience . Everyone was extremely courteous and the dr was very good.


StarStarStarStarStar  —    (Patient since 2020)

It sure felt great to be “Back Home” again with Dr. Richardson and the office ladies. From the very first time Dr. Richardson and his staff took care of my eye exam, many years ago, I’ve absolutely loved having my vision needs supplied in their office. There were a few years that their office didn’t accept my insurance, but as soon as my insurance changed and Dr. Richardson’s office accepted my new insurance, I automatically scheduled me an appointment and was extremely happy to get “Back Home,” once again. Guaranteed, hands down, you won’t receive the quality of customer service anywhere else in Cookeville, Tennessee, that you receive at Horner Rausch. Great affords prices. Hugh quality products.


StarStarStarStarStar First time being at lighthouse optical was very... —    (Patient since 2020)

First time being at lighthouse optical was very impressed by the entire staff would recommend highly


StarStarStarStarStar Dr. Richardson and his staff used every precaut... —    (Patient since 2010)

Dr. Richardson and his staff used every precaution during my recent eye exam. I appreciate their diligence during the covid-19 pandemic.


StarStarStarStarStar Everything went great. Employees and Dr very ni... —    (Patient since 2020)

Everything went great. Employees and Dr very nice and great help during testing.


StarStarStarStarStar I have always had good results from my 20 plus ... —    (Patient since 2001)

I have always had good results from my 20 plus years as a patient of Dr. Richardson. His staff is always pleasant to work with.


StarStarStarStarStar We continue to appreciate the care and concern ... —    (Patient since 2006)

We continue to appreciate the care and concern shown by Dr. Richardson and his staff. When we were notified of the cost of the new prescriptions need for Art's glaucoma, we contacted the office to see if there was any other option. Dr. Richardson called our drug plan provider to inquire about other options on our behalf. His staff was quick to let us know the results of his efforts. He has been proactive in treating Art's eye problems, and we appreciate the help he has given us. Everyone in the office is upbeat, personable and treat us like friends.


StarStarStarStarStar I felt like I was treated very well by the staf... —    (Patient since 2016)

I felt like I was treated very well by the staff and each eye test was explained very well.


StarStarStarStarStar Worth driving for.  —    (Patient since 2020)

My wife and I drive an hour and a half from Chattanooga to Cookeville to Lighthouse Optical. The staff there are amazing and know know what they are doing. Thank you Lighthouse Optical!


StarStarStarStarStar Lighthouse Optical..... The Wait Is Over. —    (Patient since 2010)

Lighthouse Optical..... The Wait Is Over.


StarStarStarStarStar As always very helpful inforative,quick service... —    (Patient since 2019)

As always very helpful inforative,quick service.


StarStarStarStarStar What a great place. Doc Richardson is an amazin... —    (Patient since 2010)

What a great place. Doc Richardson is an amazing eye guy. Caring and efficient. The staff is incredibly gracious and knowledgeable. I can’t imagine going anywhere else.


StarStarStarStarStar Dr. Richardson is my first choice in eye care —    (Patient since 2007)

Dr. Richardson and his staff are thorough, friendly and kind. They feel like a family and welcome me like I am the same. I am always confident that my eyes have received the best care available. Additionally, their frame selection is always cutting edge current.


StarStarStarNo StarNo Star Very professional and friendly. Doctor says I h... —    (Patient since 2020)

Very professional and friendly. Doctor says I have 20-20 but I'm not sure I believe him. Things blur in the distance and I my depth perception at night is pretty bad. I've gotten used to it though over the ten years I've gone without glasses. I told doctor it doesn't bother me I've gotten used to it. He was polite and professional said he didn't want me to become reliant on the glasses. Maybe I didn't stress that I only want them for nighttime. Maybe that's not what glasses are about. I'm confused really. Why am I paying for vision insurance? I'm going to get a second opinion from another doctor.


StarStarStarStarStar Thankful for you and your staff. We appreciate... —    (Patient since 2019)

Thankful for you and your staff. We appreciate you all. We look forward to next time. God bless you all.


StarStarStarStarStar As always it was a pleasure ! —    (Patient since 2006)

As always it was a pleasure to have our eye care provided by Light house!


StarStarStarStarStar Dr. Kirk and all her staff were great  —    (Patient since 2018)

Dr. Kirk and all her staff were great. I was very impressed with the state of the art equipment used during my routine exam. I will be back next year!


StarStarStarStarStar  —    (Patient since 2013)

Staff are very nice. My only small complaint was the tissues you use in the office are so so rough especially having to use them for your eyes.


StarStarStarStarStar I had a great experience. I got in and out fai... —    (Patient since 2015)

I had a great experience. I got in and out fairly fast, and the staff was very friendly and professional. I feel that they went above and beyond what most eye doctors locations do. They seem to genuinely care about their patient's needs.


StarStarStarStarStar Great staff and friendly service. I would recom... —    (Patient since 2020)

Great staff and friendly service. I would recommend them to anyone


StarStarStarStarStar Loved the service provided at Lighthouse Optica... —    (Patient since 2020)

Loved the service provided at Lighthouse Optical. Dr. Kirk is now and will remain my eye doctor.


StarStarStarStarStar Must 'See' —    (Patient since 2007)

Always a pleasant experience for any eye issues or routine exam. Staff very helpful and kind.


StarStarStarStarStar Always a positive experience at this facility. —    (Patient since 2008)

Always a positive experience at this facility.


StarStarStarStarStar Always a great experience, quick courteous serv... —    (Patient since 2015)

Always a great experience, quick courteous service.


StarStarStarStarStar Dr. Richardson has been my optician now for 22 ... —    (Patient since 2006)

Dr. Richardson has been my optician now for 22 years and has always been the best in my opinion. I've been wearing glasses for over 37 years, so I've seen my share of optometrists. If you want knowledgeable, polite and reasonable prices, then you should look no further than Dr. Richardson.


StarStarStarStarStar i —    (Patient since 2020)

Your staff and Dr. Richardson greet their patients with supportive attention and friendliness making sure they feel cared for. We just moved here from FL and are building a house in Cookeville and glad we found great eye care. Thank you all!


StarStarStarStarStar Great experience! Great folks! —    (Patient since 2020)

Great experience! Great folks!


StarStarStarStarStar Prompt service. Friendly knowledgeable staff. I... —    (Patient since 2006)

Prompt service. Friendly knowledgeable staff. I highly recommend for everyone.


StarStarStarStarStar Great patient experience —    (Patient since 2020)

Great patient experience, both administrative and clinical. Friendly, knowledgable, communicative, and thorough staff.


StarStarStarStarStar Clean, Polite, Professional, is how I describe ... —    (Patient since 2016)

Clean, Polite, Professional, is how I describe the Lighthouse Practice..Very pleasant to deal with..


StarStarStarStarStar Every person I have encountered in the office h... —    (Patient since 2018)

Every person I have encountered in the office has been amazing! The doctor was very thorough and took his time to exam me and listen to my concerns. There are not enough praise to give the girls in optical!! They are the best. They helped me pick out frames and took extra effort to help me find a pair i loved and that looked good. Those girls are fabulous!


StarStarStarStarStar Everyone very nice and helpful —    (Patient since 2020)

Everyone very nice and helpful


StarStarStarStarStar Professional atmosphere and great service! I wo... —    (Patient since 2012)

Professional atmosphere and great service! I would recommend them to anyone who’s looking for a top-quality eye care!


StarStarStarStarStar Awesome service with well trained staff . I hig... —    (Patient since 2013)

Awesome service with well trained staff . I highly recommend Dr Richardson and his staff .


StarStarStarStarStar We love Lighthouse Optical. Everyone there are... —    (Patient since 2018)

We love Lighthouse Optical. Everyone there are so sweet!! I have gotten the best eye exam I ever had. They are caring and patient with you when you take the eye test. I get very nervous an have a hard time choosing which is best the first or second lens. They always say take your time and they don't get frustrated with you. I have had a couple bad experiences so driving over and hour to go to this group is well worth it!! Thank you! He is a great Doctor and all the staff are terrific.


StarStarStarStarStar Always a very good experience to come there. P... —    (Patient since 2007)

Always a very good experience to come there. Prompt, very competent and complete exam, staff is very courteous and helpful. I couldn't ask for more in this field.


StarStarStarStarStar was very impressed with staff and Doctor that s... —    (Patient since 2019)

was very impressed with staff and Doctor that saw me . Very professional and they helped me get over being nervous about what an eye exam was. Me could se my eyeball laying on face and Doctors doing stuff to it. Was Wrong on all accounts.


StarStarStarStarStar Dr Richardson and his staff are the best!  —    (Patient since 2017)

Dr Richardson and his staff are the best! They are always very professional and courteous. Dr Richardson is very knowledgeable. I highly recommend him.


StarStarStarStarStar Awesome service —    (Patient since 2007)

They always do an excellent job! Best staff hands down!!


StarStarStarStarStar Excellent!  —    (Patient since 2013)

Very thorough eye exam by Dr. Richardson and staff. They are kind, patient, and friendly.


StarStarStarStarStar  —    (Patient since 2019)

Great service. Doctor Richarson was professional and knowledgeable. He was a great help treating my dry eye issue.


StarStarStarStarStar Everyone was extremely nice and very helpful. T... —    (Patient since 2019)

Everyone was extremely nice and very helpful. They told me everything they were checking and why. Got through everything quickly without being rushed


StarStarStarStarStar Wonderful experience, everyone was very friendl... —    (Patient since 2019)

Wonderful experience, everyone was very friendly.


StarStarStarStarStar Warm friendly engaging and professional. Always... —    (Patient since 2018)

Warm friendly engaging and professional. Always a pleasure visiting Lighthouse.


StarStarStarStarStar Great place! —    (Patient since 2019)

Everyone was very nice and helpful, will definitely be back! Everyone I encountered from entering the door to leaving was very nice and helpful!


StarStarStarStarStar Dr. Richardson and his staff are always friendl... —    (Patient since 2006)

Dr. Richardson and his staff are always friendly and professional. I'd recommend them to anyone.


StarStarStarStarStar I was so pleased with all aspects of my visit. ... —    (Patient since 2019)

I was so pleased with all aspects of my visit. The facility was clean and modern. The staff were warm and friendly. The Doctor was professional and cheerful. Thank you. I highly recommend you all.


StarStarStarStarStar All of the staff was friendly, efficient, and h... —    (Patient since 2019)

All of the staff was friendly, efficient, and helpful. I got in before my scheduled time. Overall, a very pleasant experience! I'm glad I chose Lighthouse Optical!


StarStarStarStarStar I’m always treated professionally and personall... —    (Patient since 2010)

I’m always treated professionally and personally. The staff is warm and thorough.


StarStarStarStarStar The Doctor and Assistance were cognizant practi... —    (Patient since 2007)

The Doctor and Assistance were cognizant practitioners. They are friendly, patient, and ready to answer questions.


StarStarStarStarStar Lighthouse is awesome! Professional and ready ... —    (Patient since 2018)

Lighthouse is awesome! Professional and ready to provide service the moment you walk through the door!


StarStarStarStarStar Going above and beyond  —    (Patient since 2019)

I am so impressed with dr Richardson and his whole staff. I had accident and cut/scratched my eye and they got me in immediately! He was very calming and assessed the damage. He then followed up with me over the next week. I new if I had any concerns that they would be there for me. This was very comforting And going above and beyond what I expected.


StarStarStarStarStar Excellent care and service —    (Patient since 2017)

Excellent care and services


StarStarStarStarStar My visits at Lighthouse... —    (Patient since 2019)

My visits at Lighthouse were great. All the staff were friendly and very professional. Each of them made everything easy and comfortable. I could not have asked for,more.


StarStarStarStarStar Great service. Personal friendly and knowledgea... —    (Patient since 2016)

Great service. Personal friendly and knowledgeable staff. Dr. Richardson is the best. He make you feel comfortable and welcomed. Explains everything so you don’t leave with any questions.


StarStarStarStarStar Everyone was VERY NICE AND HELPFUL MY HUSBAND... —    (Patient since 2019)

Everyone was VERY NICE AND HELPFUL MY HUSBAND was ecstatic at the service we were given we Will definitely Be back again Thank you for the WONDERFUL CARING SERVICE YOU HAVE GIVEN US


StarStarStarStarStar Was seen on time; no long wait, which was nice.... —    (Patient since 2019)

Was seen on time; no long wait, which was nice. Staff very friendly and professional. Dr. Richardson was nice and really knows what he is doing. I felt like I received a very thorough eye exam.


StarStarStarStarStar Dr Richardson & all his staff are wonderful! —    (Patient since 2014)

Dr Richardson & all his staff are wonderful!


StarStarStarStarStar My visit was awesome. From the. Moment I checke... —    (Patient since 2019)

My visit was awesome. From the. Moment I checked in until I walked out the door with a pair of affordable glasses, every member of the Lighthouse team made me feel “at home”. Everyone was courteous, warm, just genuinely friendly. I was seen on time and given the most extensive eye exam I have ever experienced. I will most definitely be making Lighthouse Optical my new “home” for my vision care and needs! Thank you ALL for a wonderful experience!


StarStarStarStarStar People,patient oriented .Terrific care an thoro... —    (Patient since 2014)

People,patient oriented .Terrific care an thorough exams experienced at what they do Thank you


StarStarStarStarStar Friendly & Helpful Staff —    (Patient since 2019)

This was my first experience with lighthouse optical, and I was impressed. Everyone there was very friendly and helpful. Everything was explained in detail and all my questions were answered. I also feel like my exam was thorough; they took extra time to make sure my prescription was precise. I would recommend Lighthouse Optical.


StarStarStarStarStar My experience at Lighthouse Optical was very pl... —    (Patient since 2019)

My experience at Lighthouse Optical was very pleasant. A peaceful and welcoming environment.


StarStarStarStarStar Very please, the whole staff is very good, frie... —    (Patient since 2019)

Very please, the whole staff is very good, friendly and very professional. Dr Kirk is very good. I would highly recommend.


StarStarStarStarStar Dr. Richardson is patient and thorough.  —    (Patient since 2005)

Dr. Richardson is patient and thorough. I have been going there for 16 years and he is the best. His staff is also very corteous and helpful.


StarStarStarStarStar Prompt, friendly, professional —    (Patient since 2018)

Prompt, friendly, professional


StarStarStarStarStar Excellent! Love these people and always feel th... —    (Patient since 2005)

Excellent! Love these people and always feel they go above and beyond!


StarStarStarStarStar Dr Robison is awesome. He always takes care of ... —    (Patient since 2012)

Dr Robison is awesome. He always takes care of his patients with a wonderful persona.


StarStarStarStarStar The Best —    (Patient since 2019)

Always a great visit. Excellent staff. Kind and professional. Don't feel like a number at the deli counter.


StarStarStarStarStar Very nice and informative, answered all my ques... —    (Patient since 2013)

Very nice and informative, answered all my questions


StarStarStarStarStar Dr. Richardson and his team are always so helpf... —    (Patient since 2008)

Dr. Richardson and his team are always so helpful, pleasant, and supportive. They listen and take care of specific needs. Thank you!


StarStarStarStarStar eye exam plus glasses.. —    (Patient since 2019)

Excellent, very through, staff are super, would recommend to any one. they do need a better selection on men's safety glasses for employees who's offer a voucher, for those particular glasses. other than that, thank all of you for a great job.


StarStarStarStarStar I always have a good experience at Lighthouse O... —    (Patient since 2015)

I always have a good experience at Lighthouse Optical.


StarStarStarStarStar Wonderful staff. Very thorough eye exam. Very p... —    (Patient since 2018)

Wonderful staff. Very thorough eye exam. Very pleased.


StarStarStarStarStar Best dentist ever!!! Every person I encountere... —    (Patient since 2015)

Best dentist ever!!! Every person I encountered was very helpful and seemed happy to help.


StarStarStarStarStar  —    (Patient since 2017)

The staff was courteous and helpful.....


StarStarStarStarStar The only choice in town for me is lighthouse op... —    (Patient since 2017)

The only choice in town for me is lighthouse optical. I highly recommend Doctor Richardson and his staff


StarStarStarStarStar As a new patient, everyone was very welcoming a... —    (Patient since 2019)

As a new patient, everyone was very welcoming and the exam was very thorough.


StarStarStarStarStar Friendly and Professional.  —    (Patient since 2018)

Friendly and Professional.


StarStarStarStarStar  —    (Patient since 2019)

I was very pleased with my visit at Lighthouse Optical. Everyone was very professional and very knowledgeable of everything. I would recommend Lighthouse Optical to anyone.


StarStarStarStarStar Love the Staff. The doctor and staff take time... —    (Patient since 2008)

Love the Staff. The doctor and staff take time to explain to you all matters regarding your care.


StarStarStarStarStar Great Staff, Doctor and Facilities  —    (Patient since 2019)

Very professional yet friendly. Modern equipment. Dr. Richardson very caring as were the staff. Ten Starrs from me.


StarStarStarStarStar Excellent Doctor, competent caring staff.  —    (Patient since 2006)

Excellent Doctor, competent caring staff.


StarStarStarStarStar Grateful and anticipating more improvement —    (Patient since 2019)

I’m grateful that the doctor was able to do something to help my eyes. I’m still under treatment and progressing well.


StarStarStarStarStar Really impressed. Everyone at Lighthouse Opti... —    (Patient since 2019)

Really impressed. Everyone at Lighthouse Optical was professional, efficient, and helpful (and fun). Dr. Richardson explains everything really well. The exam was very thorough and every step explained.


StarStarStarStarStar Friendly and Professional —    (Patient since 2006)

Dr. Richardson is wonderful, and his friendly, professional staff are courteous and kind. I wouldn't go anywhere else!


StarStarStarStarStar My experience at Lighthouse was awesome! —    (Patient since 2019)

My experience at Lighthouse was awesome!


StarStarStarStarStar Love this office everyone is Pleasant and help... —    (Patient since 2016)

Love this office everyone is Pleasant and helpful. My apt was on time and Dr Richardson spent time with me and answered my questions.


StarStarStarStarStar Excellent reception area!!! Dr. Richardson and ... —    (Patient since 2006)

Excellent reception area!!! Dr. Richardson and his staff are very kind, knowledgeable, and helpful. We have been coming to this place for so long that they know our family and we are treated super.


StarStarStarStarStar The staff is very attentive and accommodating. ... —    (Patient since 2019)

The staff is very attentive and accommodating. The ophthalmologist was very comprehensive eye examination.


StarStarStarStarStar I was very happy with my experience here. —    (Patient since 2019)

I was very happy with my experience here.


StarStarStarStarStar Great Office! —    (Patient since 2006)

These are the most caring and competent group of medical people in Cookeville. Dr. Richardson always answers all my questions and concerns. The staff is friendly, helpful, and kind.


StarStarStarNo StarNo Star I think Dr. Richardson is extremely knowledgeab... —    (Patient since 2005)

I think Dr. Richardson is extremely knowledgeable and very personable but I did have a problem with the diagnostic machines as they’re extremely difficult to use and I have a sciatica problem I am I have to go through the maneuvers and be all stressed out to accommodate the machines so that I get the right results It is extremely uncomfortable


StarStarStarStarStar All aspects of the appointment went as usual. E... —    (Patient since 2005)

All aspects of the appointment went as usual. Excellent service on all levels.


StarStarStarStarStar Always a pleasant visit . Everyone was great. —    (Patient since 2011)

Always a pleasant visit . Everyone was great.


StarStarStarStarStar  —    (Patient since 2019)

All of the staff were very welcoming! Very thorough and a great experience for my first visit.


StarStarStarStarStar Pays to Check —    (Patient since 2019)

I had a large floater to appear in my eye. No particular event occurred it was just there one day. I'd had them in the past but this one was much larger. After listening to my wife nag for several days I agreed to go get it checked fully expecting to find nothing wrong. Dr. Amanda Kirk examined my eye and was concerned by some bleeding she saw and suspected that there could be a hole in my retina. She referred me to Dr. Arrindell and he much to my surprise confirmed that there was a hole in my retina that could have become larger and led to a detached retina. He said this was an excellent catch on Dr. Kirks part and was something we could fix that day with a laser. I was very impressed with this office, the friendly staff and especially Dr. Amanda's expertise and would recommend them to family and friends.


StarStarStarStarStar Awesome! Such a friendly and knowledge able sta... —    (Patient since 2019)

Awesome! Such a friendly and knowledge able staff!


StarStarStarStarStar I had a great experience at Lighthouse Optical!... —    (Patient since 2019)

I had a great experience at Lighthouse Optical! It was a complete 180 from the last place I went to. Everyone was so welcoming when I came in. Each person I dealt with directly was very nice and knowledgeable, and they did a great job of explaining my visit results and different options. I would highly recommend them!


StarStarStarStarStar I've always received prompt, courteous service ... —    (Patient since 2007)

I've always received prompt, courteous service and the service is professional.


StarStarStarStarStar Love this place!  —    (Patient since 2013)

Always enjoy going for my eye doctor appointment. They always have the latest technology and listen to any concerns and help appropriately.


StarStarStarStarStar Great visit! I have nothing to complain about! —    (Patient since 2016)

Great visit! I have nothing to complain about!


StarStarStarStarStar Excellent , Frendly great service Thanks —    (Patient since 2013)

Excellent , Frendly great service Thanks


StarStarStarStarStar excellent sincere service and friendships —    (Patient since 2019)

excellent sincere service and friendships


StarStarStarStarStar The best part about this office is the staff! E... —    (Patient since 2019)

The best part about this office is the staff! Everyone is polite and friendly. The office is very clean. They also had a large selection of glasses to choose from. They are low pressure and let you choose what you like best.


StarStarStarStarStar Great place!! No wait and all the staff and th... —    (Patient since 2019)

Great place!! No wait and all the staff and the Doctor were amazingly helpful!


StarStarStarStarStar A pleasant experience overall. The staff is cou... —    (Patient since 2017)

A pleasant experience overall. The staff is courteous and makes patients feel comfortable.


StarStarStarStarStar My favorite optometrists office! —    (Patient since 2019)

I personally LOVE this place!!! The staff is always amazing and always find a way to make you feel right at home. Their customer service is the best, even when I had an eye emergency or just a regular visit, they always went out of their way to make me feel like I was important. Recently I signed up to the patient portal they created for me. So after every visit or even if I just couldn't remember what was said to me during the visit, I can always check my patient portal and see everything about it...I LOVE THAT...I never question or feel like I'm in the dark about anything gives me a sense of security with them. I wish all doctors offices did that especially for someone who hates going to any type of doctor.Even when it came to my insurance or lack thereof, they did all they could to help me in any way and made sure I understood every option.You know how you can't see without your glasses and how hard it makes it to pick/try on new glasses that acutally look good on you because of you can't see thru them? Well the staff at this location acually are honest in helping you and not just trying to sell you expensive glasses you don't need. However, if you should definetly check out everything they offer to "upgrade" your glasses. Initially I passed these upgrades up thinking I couldn't afford it but the girls made sure after my insurance I only had to pay almost $30!!! I personally recommend this place for anybody's vision needs.


StarStarStarStarStar Very nice people. Love the doctors Friendly ... —    (Patient since 2019)

Very nice people. Love the doctors Friendly


StarStarStarStarStar Highly recommend Light House Optical. Everyone ... —    (Patient since 2009)

Highly recommend Light House Optical. Everyone very professional. Makes you feel at home. Good people.


StarStarStarStarStar  —    (Patient since 2015)

The exam was thorough and helped me to know what I needed to know about my eyes so I could do what needed to be done to resolve my problems.


StarStarStarStarStar Lighthouse Optical staff and Dr. Richardson hav... —    (Patient since 2001)

Lighthouse Optical staff and Dr. Richardson have always been great! My family and I have been going to them for over 20 years.


StarStarStarStarStar 5 star all the way!! Could not be happier with ... —    (Patient since 2019)

5 star all the way!! Could not be happier with treatment


StarStarStarStarStar Very helpful and very friendly employees. —    (Patient since 2015)

Very helpful and very friendly employees.


StarStarStarStarStar Friendly Just like family —    (Patient since 2015)

Friendly Just like family


StarStarStarStarStar Always friendly ,professional and help —    (Patient since 2013)

Always friendly ,professional and helpful


StarStarStarStarStar Great staff —    (Patient since 2018)

The staff was detailed in what they where doing. The doctor was excellent in what he was doing and explained things as he was doing his test. Great bunch of people.


StarStarStarStarStar As always, the most helpful staff and great all... —    (Patient since 2018)

As always, the most helpful staff and great all around treatment! Dr. Richards is the best! Rachel is wonderful and I can count on her to get right back with me if I need anything between visits.


StarStarStarStarStar Dana H —    (Patient since 2015)

I had a great experience. I saw Dr Kirk for the first time and she was very informative about my situation. She was very friendly and went into great detail when talking to me and when examining my eyes. I was very happy with my appointment.


StarStarStarStarStar Everyone was helpful and friendly. —    (Patient since 2019)

Everyone was helpful and friendly.


StarStarStarStarStar Great service, very friendly my family loves li... —    (Patient since 2017)

Great service, very friendly my family loves lighthouse optical.


StarStarStarStarStar Great experience. Got right in, everything well... —    (Patient since 2019)

Great experience. Got right in, everything well explained.


StarStarStarStarStar Very happy with entire staff and service provid... —    (Patient since 2013)

Very happy with entire staff and service provided.


StarStarStarStarStar Dr Richardson has been very helpful with my eye... —    (Patient since 2018)

Dr Richardson has been very helpful with my eye condition. He is caring and kind.


StarStarStarStarStar Great experience!! Caring personnel!!! —    (Patient since 2005)

Great experience!! Caring personnel!!!


StarStarStarStarStar I give this office a 5 star rating!I would hig... —    (Patient since 2019)

I give this office a 5 star rating! I would highly recommend this office to anyone!


StarStarStarStarStar Awesome staff that wants to help —    (Patient since 2019)

Awesome staff that wants to help


StarStarStarStarStar I am always treated nicely and with respect. Th... —    (Patient since 2017)

I am always treated nicely and with respect. They are very knowledgeable and helpful


StarStarStarStarStar You can't improve on PERFECT! —    (Patient since 2006)

You can't improve on PERFECT!


StarStarStarStarStar Everyone at the facility was nice and accommoda... —    (Patient since 2016)

Everyone at the facility was nice and accommodating to my daughter and I. We would highly recommend this facility.


StarStarStarStarStar Very friendly and professional staff! —    (Patient since 2012)

Very friendly and professional staff!


StarStarStarStarStar Thanks so much for you kind staff for working w... —    (Patient since 2014)

Thanks so much for you kind staff for working with me.


StarStarStarStarStar Very friendly and professional practice. Highl... —    (Patient since 2010)

Very friendly and professional practice. Highly recommend.


StarStarStarStarStar All the staff was very nice and helpful. —    (Patient since 2019)

All the staff was very nice and helpful.


StarStarStarStarStar I was very pleased with the care I received at ... —    (Patient since 2019)

I was very pleased with the care I received at your optical! Very professional calming atmosphere 👍


StarStarStarStarStar Very nice people, felt at home —    (Patient since 2019)

Very nice people, felt at home


StarStarStarStarStar Extremely helpful in every way —    (Patient since 2019)

Extremely helpful in every way


StarStarStarStarStar Great experiance from start to finish very thro... —    (Patient since 2019)

Great experiance from start to finish very through and professional


StarStarStarStarStar Very friendly and everyone was very helpful and... —    (Patient since 2017)

Very friendly and everyone was very helpful and iam so glad i use them !!!


StarStarStarStarStar Great place, better peopleThe treatment, servi... —    (Patient since 2011)

Great place, better people The treatment, service and customer service is superb. I will not do business anywhere else.


StarStarStarStarStar I am always very pleased with my eye exam and g... —    (Patient since 2015)

I am always very pleased with my eye exam and glasses that I get through Horner Rausch Optical. The staff always are very professional and take care of my every need. I would highly recommend them for other folks to use.


StarStarStarStarStar Great and fast service he loved it! Will be rec... —    (Patient since 2019)

Great and fast service he loved it! Will be recommending!


StarStarStarStarStar Excellent Care —    (Patient since 2007)

Dr. Richardson and staff are always friendly, professional, and helpful. Eye ware fr every budget.


StarStarStarStarStar Love all you guys looking forward to a new year... —    (Patient since 2017)

Love all you guys looking forward to a new year of doing business with you we feel like family there


StarStarStarStarStar The employees were nice and friendly. I did not... —    (Patient since 2016)

The employees were nice and friendly. I did not have to wait.


StarStarStarStarStar Love the short wait time, but much improvement ... —    (Patient since 2017)

Love the short wait time, but much improvement is needed concerning the friendliness of the staff. One staff member was extremely rude. Dr. Richardson is good and thorough.


StarStarStarStarStar Best office staff ever! Always so friendly and ... —    (Patient since 2007)

Best office staff ever! Always so friendly and get you taken care of quickly. Dr. Richardson is excellent!


StarStarStarStarStar I love coming to Lighthouse Optical. It is easy... —    (Patient since 2013)

I love coming to Lighthouse Optical. It is easy to get an appointment time that works with my schedule, wait time in the office is minimal, all of the staff are friendly and helpful, and I even got a free pair of glasses when buying a years supply of contacts at my last appointment!


StarStarStarStarStar Great exam and service —    (Patient since 2016)

I always get a much more detailed exam than I did at other places. The doctor gave me some eyedrop samples. The lady that helped me was very good at suggesting frames and they had a good selection.


StarStarStarStarStar Picking out new glasses can be fun! —    (Patient since 2012)

Picking out new glasses can be fun!


StarStarStarStarStar This place is amazing! Everyone there is super ... —    (Patient since 2018)

This place is amazing! Everyone there is super friendly and super helpful. Best place I've gone for my eyes!!!


StarStarStarStarStar Great —    (Patient since 2018)

Great, friendly, very professional


StarStarStarStarStar Great experience. Love seeing Dr. Richardson.... —    (Patient since 2006)

Great experience. Love seeing Dr. Richardson.


StarStarStarStarStar The exam was professional and friendly, thoroug... —    (Patient since 2018)

The exam was professional and friendly, thorough and kind. The Doctor and staff are phenomenal and I especially appreciate the help I was given by the ladies picking my frames, especially knowing that it was at the very end of a long day. I highly recommend them!!!


StarStarStarStarStar  —    (Patient since 2013)

Good Visit Explained options