Reviews

Amiable and courteous atmosphere of all of the staff. My family and I trust our vision to the great folks at Lighthouse Optical.

May 29, 2023

Everyone is super friendly

May 26, 2023

Highest marks in all aspects of care.

May 25, 2023

I was very pleased with my visit. The moment I walked in I was greeted and made to feel welcome. High quality friendly staff.

May 24, 2023

Everyone was gracious and wonderful

May 22, 2023

All around great experience. Greeted enthusiastically by desk clerks, medical staff and doctor were all very friendly and knowledgeable. Sales and check out were VERY helpful and made for a smooth transition to a new prescription, new glasses, and payment options.

May 19, 2023

Dr Kirk was very informative and thorough, I was very pleased by the exam. The rest of the staff at Lighthouse was friendly and courteous.

May 18, 2023

The entire staff are the friendliest staff I have ever encountered.

May 15, 2023

Friendly, efficient and professional.

May 12, 2023

Everything was done the way it should have been

May 12, 2023

the staff was warm and welcoming, ive been going to a large corporate office for the past 10 years and felt like i was just another hamburger, Dr Richardson made me feel like he was actually trying to help me, opposed to just getting me out of the chair.

May 12, 2023

They were so nice in working me , very sweet and quick in talking care my eyes , I would highly recommend them! They are 5 star!

May 12, 2023

Dr. Richardson is the best!

May 11, 2023

I was impressed with the thoroughness of my exam as well as the helpfulness of the staff.

May 8, 2023

Great service all the way through.

May 5, 2023

Always get a great exam. The Doctor and staff are knowledgeable and friendly

May 1, 2023

The people are friendly and the services are great. Everyone is always helpful and very courteous.

May 1, 2023

As always, a great apointment. The staff and doctors are friendly and professional. I was seen on time, had a complete exam and got a new pescription for my glasses. And with my insurance, No cost. How can you beat that? I have been their patient for several years and would not change.

Apr 21, 2023

Always friendly and professional Dr Richardson does a great job and listens when you address a problem and looks for a way to help with the problem

Apr 20, 2023

Dr. Kirk and staff were very friendly, helpful and thorough. All my questions were answered without hesitancy. I will be returning, and I'll kindly refer friends/family.

Apr 10, 2023

Great folks! Very professional and caring....

Apr 9, 2023

Friendly staff and doctor.

Apr 7, 2023

The concern that Dr. Richardson has always shown and the professionalism of his staff are why we have have been patients of his for almost 20 years.

Apr 6, 2023

Everyone is always very helpful and professional, very satisfied with my care here.

Apr 6, 2023

Thank you for such a welcoming experience. Dr Kirk is so cool and she’s a pro at her work. I felt safe and welcomed for my visit. My glasses technician was very kind and I can’t wait to get my new glasses. Thank you!

Mar 31, 2023

Worked me in quick and fixed the problem. I’ve been going here longer than it was Lighthouse Optical

Mar 31, 2023

Great Customer Service, knowledgeable and helpful!!

Mar 30, 2023

5 stars!!!! I was able to get same day eye exam….the entire office is professional and very helpful. I’ve recommended this office to my entire family!!!

Mar 27, 2023

Everyone is very friendly and courteous. Exams are thorough. I feel like I’m visiting friends when I go there.

Mar 26, 2023

Dr. Richardson and the entire staff made me feel comfortable and the services I received were the most thorough I have had in a long time! The selection of frames was amazing and I am so happy I have finally found my permanent optical home.

Mar 17, 2023

Absolute amazing staff made me feel like family when I walked in the door. Dr. Richardson can’t say enough how awesome he was. And Ms Marlana was amazing helping me pick out my new glasses.

Mar 16, 2023

Best eye exam I have ever had, and very informative on my eye issues. Worked very hard to help me receive the proper glass for my eye sight.

Mar 16, 2023

From the moment you walk in the door, you are greeted by happy smiling people who are genuinely glad to see you and help you. I never wait long to see the doctor and appointments do not take long. Dr. Richardson explains the health of your eyes in easy to understand terms, no $5-words. He is always in the cutting edge of eye health.

Mar 15, 2023

I’ve been going here for over 30 years. They would have to be doing something special to accomplish that. I feel like family every time I walk through the door. Heck, I am family. Thank you for many years of friendship and Service

Mar 13, 2023

Always great service and great people.

Mar 10, 2023

The absolute best experience!!

Mar 8, 2023

Everyone is friendly and helpful.

Mar 6, 2023

Exceptional staff. They are knowledgeable and have great expertise.

Mar 6, 2023

Plus 5 thankfully they helped me see clearly again

Mar 4, 2023

Always a very professional visit

Mar 2, 2023

Dr. Kirk is exceptional and the support staff deserves accolades. Thank You

Mar 2, 2023

Dr. Richardson and the crew at Lighthouse Optical are terrific. As a physician, when I have an eye issue, Dr. Richardson is my first choice by far. This time it was a potential eye emergency (sudden onset of severe pain) and Dr. Richardson saw me immediately- ruled out the potentially serious issues which can cause eye pain and we realized it was the BLAST from the CPAP machine that occurred that night before the morning awakening with severe pain. Having ruled out more serious issues, he came up with treatments to reduce the pain as the eye healed. This is quite impressive- a couple of years ago, when my husband had a similar experience with a potential eye emergency and we called his opthalmologist, there was no answer to the emergency number (and the explanation was that the doc on call had her telephone drop into the toilet so could not answer calls---this is not a joke, that was really the explanation). So in terms of professional skills, Dr. Richardson is top notch, in terms of caring about patients, he is also top notch. Supported by a great staff, too and convenient hours.

Feb 27, 2023

amazing staff, love the friendliness.

Feb 25, 2023

Very Competent, caring, and concise.

Feb 23, 2023

Great service from the the Lighthouse team. Asset to our community!!

Feb 22, 2023

It's always very pleasant to visit Lighthouse Optical. Appointments are kept with little or no waiting and Dr. Richardson is the best!

Feb 20, 2023

Enjoyed my visit. The staff was very friendly, looking forward to my next visit.

Feb 17, 2023

Long wait Dr Kirk is very good at her job but the wait was tiring for senior citizens that’s all I got see ya later

Feb 16, 2023

I was very pleased with how everyone worked and was very pleasant.

Feb 16, 2023

I have been a patient of Dr Richardson for 25 years and every visit I have had has been a good one. I would wholeheartedly recommend Dr Richardson and his entire staff to anyone I know 👍🏻

Feb 13, 2023

The doctor is extremely friendly and the staff is so patient and helpful with picking out frames and doing all tne insurance forms so you get the best quality for the best price .

Feb 13, 2023

Every person that I spoke to was so nice and friendly and helpful, I felt like I was really part of the family!!!!

Feb 11, 2023

They have always been kind and attentive. Great service and people. Highly recommend!

Feb 9, 2023

All very nice and professional staff. They make you feel like family. Been using them for years and will continue.

Feb 3, 2023

I always feel welcomed when I arrive for my appointment. The service is friendly and efficient and I feel heard during the eye exam. Any questions I have are answered. I appreciate the care I receive.

Feb 2, 2023

Great place such friendly staff

Feb 1, 2023

All of your employees were so nice and helpful to my 91 year old Mom. They took their time and worked around her handicaps.

Jan 30, 2023

Wonderful people! Very efficient, knowledgeable, and friendly.

Jan 26, 2023

It's always a pleasure to go to Lighthouse Optical the staff is so friendly there and Dr Richardson is so thorough and friendly that I never mind going for a checkup

Jan 25, 2023

My husband and I have been patients of Dr. Stephen Richardson’s for almost 20 years. We have always been pleased with the excellent care he has provided. The staff is always friendly and caring.

Jan 23, 2023

Very pleased with the doctor and all of the staff were not only very helpful but also very friendly. Price was a little high perhaps but you get what you pay for. Doctor also pointed out additional work I needed done and personally referred me for that

Jan 20, 2023

Everyone is amazing as always. Incredibly friendly, super helpful and overall just an amazing staff. Which always keeps me coming back! Thank you everyone there.

Jan 16, 2023

Everyone was nice and professional. I didn't have to wait .

Jan 16, 2023

As always, I received excellent service & care . . . And much more. We appreciate their care and devotion to our needs with Devine kindness.

Jan 14, 2023

I truly love the wonderful customer service they give . For me it supersedes everything else. The place is clean, the staff is very pleasant, and they truly work with you to get you the best eyewear that suits you. I highly recommend this place.

Jan 13, 2023

Thank you for your wonderful service. Coming in today to order glasses. Mark

Jan 12, 2023

Dr.Richardson and the Lighthouse Optical staff are the best! Check-in process is easy, staff are friendly and professional. I have been going to Dr Richardson for several years and have always felt confidant in his evaluation of the health of my eyes. I have recommended Dr Richardson and Lighthouse Optical to friends and acquaintances. All have been highly satisfied.

Jan 11, 2023

I am quite pleased with the attention I get from ALL the employees at Lighthouse Optical!

Jan 11, 2023

Excellent service in every way👍

Jan 9, 2023

Everyone was great and helpful

Jan 9, 2023

Everything was great. Doctor was thorough and knowledgeable. Very professional and pleasant.

Jan 9, 2023

Great service and the friendliest staff!

Jan 6, 2023

I walked in and waited just a few minutes for my exam. The people there were all lovely and very kind, and they were happy to answer all the questions I had. The appointment itself didn't take to long, maybe 10-15 minutes to do a complete exam with pictures, measurements, and testing for my prescription.

Jan 6, 2023

Evereyone there was outstanding, very patient and explained all they were doing anf why. I would highly recommend them to anyone who is looking for a great optometrist, technicians and wonderful service.

Jan 5, 2023

Absolutely the best eye place I've ever been to

Jan 4, 2023

The staff is always very welcoming and friendly!

Dec 29, 2022

Both the staff and Doctors are very friendly.

Dec 23, 2022

Always kind staff, very attentive to details of medical eye issues. Much confidence in Dr Kirk. Thank you for your service, all!

Dec 22, 2022

Everyone is always great.

Dec 22, 2022

The ladies at the front desk are hands down the BEST! I can't stress it enough! They guided me through the process of my online paperwork, even though I lost it the first time!! And helped me to retrieve my husband's and my daughter's paperwork too! Thank you!!!

Dec 19, 2022

The staff are always so welcoming when I come for my appointment. They do a fantastic job of explaining everything that they are doing and the results to me. Any and all questions are all answered while I am there. This office is incredibly efficient on top of being friendly.

Dec 16, 2022

Great staff. Very friendly and helpful from signing in to picking out frames. Also Dr. Kirk is amazing!

Dec 16, 2022

AAAAAAAAAAAAAAAAAA+++++++++++++++

Dec 15, 2022

Amazing service I and my family were very pleased with the service, the doctor and the other staff were just amazing. I highly recommend

Dec 15, 2022

Excellent service and always friendly smiles

Dec 14, 2022

My visit was wonderful I love the kindness all the workers shown at my appointment.

Dec 8, 2022

Really appreciate the folks at Lighthouse Optical. Dr. Richardson is very thorough in his exam, takes the time to make sure you understand what he has found, what you need to do about it. He is one of our most trusted healthcare providers (I am a very picky internist and have a rather long list of docs NOT to go to). He is just on the top of the "go to" list. We count on him and his staff completely.

Dec 8, 2022

I have been seeing Dr. Steve Richardson for many years. He does an excellent job and so does everyone in his office. They all make me smile.

Dec 7, 2022

Excellent care at this opticians office. I returned to see Dr. Kirk while I live in Idaho because she is the best optician that I’ve ever had. She is thorough and explains everything in detail so that you understand it. I appreciate her services.

Dec 5, 2022

It was good to see old friends. We really enjoyed our visit. We received excellent care and I wouldn't change anything. God Bless everyone.

Dec 2, 2022

Hands down the best staff around! So patient and helpful.

Nov 28, 2022

Perfect experience. ! Absolutely amazing all around !

Nov 25, 2022

Very friendly people and didn't have to wait long at all.

Nov 25, 2022

All of the staff were super friendly and really seemed happy to be at work. It was refreshing.

Nov 24, 2022

My visit was very nice! All involved in my visit were outstanding! Dr Kirk has been taking care of me for several years!

Nov 21, 2022

Lighthouse Optical is run by friendly and professional people. You will be seen on time but you will never feel rushed during your exam. And they carry a vast selection of eyewear so there will be something perfect for your new lenses

Nov 21, 2022

Nice people who work here--Dr Kirk answered all my questions. Pleasant environment.

Nov 19, 2022

The doctor was professional and thorough, but the front desk staff was less than courteous.

Nov 17, 2022

These are the nicest people not to mention they are extremely thorough with their examinations… Never have to wait but they take their time with you and get to the problem and solve it!! And their prices are great too!!

Nov 17, 2022

Everyone is so nice and professional.

Nov 14, 2022

Dr. Steve was so great with my little kids! He helped them with feeling comfortable and found creative ways to do the needed tests.

Nov 14, 2022

I’ve been coming to Lighthouse Optical for many years. I’ve always been received with kindness and a smile. My latest visit was more of the same. Karen performed the pre exam with professionalism and easy to follow instruction for each test. Dr. Kirk’s was pleasant, knowledgeable and professional. I’m getting close to cataract surgery and she did an excellent job of explaining what was to be expected. Thank you for taking care of my eyes, Bill

Nov 14, 2022

Everyone is so friendly.

Nov 14, 2022

Great staff and comfortable atmosphere. Definitely recommend.

Nov 8, 2022

Everyone at your facility is awesome. I always feel they are genuinely concerned about my well being.

Nov 7, 2022

Wonderful staff very friendly and welcoming. Doctors and assistance very thorough and does a great job!

Nov 4, 2022

The staff was very courteous and helpful. Worked me in quicker than I expected when I ran out of contacts. An insurance mix up was quickly resolved. I definitely recommend them for your eyewear needs.

Nov 4, 2022

Outstanding care, Dr Kirk explains all in detail, never rushed. Shows great concern for patients well being.

Nov 4, 2022

Prompt, professional and very friendly. Minimal wait time. A+

Nov 3, 2022

The staff and drs here at Lighthouse Optical are amazing! Each person appears to be selected by the powers that be, due to their attention to detail. They are very thorough in their review of insurance covered items and how to eliminate further expenses sea in the future. Once you are taken back into a room for optical testing, they are just as efficient as the counter people! Politeness is the name of the LO staff! Even the optometrist is patient and very thorough. (A potential problem was discover by her and I was immediately scheduled by the staff with a retina specialist in Nashville.)The reps who assist you with selection and purchase are very patient and actually fun to converse with. I never felt rushed at all! (Upon see the retina specialist in Nashville, he stated the following, verbatim: “Damn good catch!” by the LO doctor!)

Oct 30, 2022

Dr Richardson and his team make you feel welcome at your visit. They make sure to listen to your concerns and answers are clearly explained. It’s always a pleasure to see them for my check ups!

Oct 28, 2022

Definitely 5 star, everyone is always to sweet and kind

Oct 26, 2022

The staff was very friendly and professional. It felt like a friend was helping me pick out my glasses!

Oct 24, 2022

Everyone was really nice and treated my daughter very good the care was exceptional

Oct 24, 2022

Always a great experience

Oct 21, 2022

The staff are wonderful. Very professional.

Oct 18, 2022

easy to get in and out, not rushed by staff or doctor. everyone is kind and understanding

Oct 17, 2022

Dr. Richardson and his staff always go above and beyond to make me feel heard when I have questions or issues arise concerning my care. They are beyond professional, and I will continue to go there for my care indefinitely!

Oct 16, 2022

Couldn't have been any better. All personnel were very pleasant and helpful. I was impressed

Oct 14, 2022

LIGHTHOUSE OPTICAL is a wonderful place for eye exams and eyeglass needs with friendly caring personnel and a doctor who treats you like family and professionally provides your eye care needs.

Oct 14, 2022

Staff is very knowledgeable,courteous and helpful.

Sep 19, 2022

I was very happy with the service my wife and I got. All the staff was very helpful throughout our appointment. I was very comfortable with my eye exam. The eyewear staff was very helpful and not pushy.

Sep 19, 2022

Always make you feel like family. Great people Great service.

Sep 19, 2022

The staff are friendly and manage the office well so that I've never had to wait very long. They've also been super helpful in choosing eyeglass frames and ordering contacts.

Sep 17, 2022

Always great service and friendly staff members.

Sep 14, 2022

Everyone was very polite, helpful and Patient, they were all great.

Sep 14, 2022

Always a good exam. It was good seeing everyone 😊

Sep 12, 2022

Very Friendly people at Lighthouse Optical.

Sep 12, 2022

Because I had a complex vision problem, Dr.Kirk gave me more time than I though was normal. She scheduled a future appointment so she could be more thorough.

Sep 8, 2022

I really enjoyed my appointment. The staff were were all super nice and helped me try to get my vision corrected. I’m thankful for everyone there especially Dr. Kirk but thank you to everyone …

Sep 5, 2022

Dr. Richardson and his staff are excellent. They are very knowledgeable, caring, and professional and concerned for their patients. They make everyone feel welcomed and appreciated.

Aug 30, 2022

Amazing staff. Exam was more thorough than any other place I've been. Doc explained in detail every question I had.

Aug 25, 2022

First time at Lighthouse Optical and I would fully recommend them to any and everyone. I had such a wonderful experience and everyone was so nice and helpful. The process from scheduling the appointment to checking out was so easy and fast.

Aug 25, 2022

Always very very friendly and professional. I would recommend to my friends without hesitation.

Aug 25, 2022

Super friendly. Very affordable. Staff was helpful and knowledgeable.

Aug 22, 2022

I spent many hours in your store this weekend when I accompanied my wife for her exam and helped her pick out glasses then returned the following day for my exam and selection of new glasses. I wouldn’t do that if it wasn’t a pleasant experience. Dr. Richardson is my wife’s doctor while I see Dr. Kirk. Rachel is a blessing and has the patience of an angel.

Aug 18, 2022

I love Lighthouse Optical. Dr Richardson is the best!! He is very patient with people like me who can’t make up their mind on which is best, one or two. He has an amazing staff!! My husband and I have been coming there for many years. We now live 1hr and 45 minutes away but it is well worth the drive. Thank you to the whole staff!!!

Aug 13, 2022

Very nice place to have your eyes examined. They treat you as a special client and explain what they are doing and the results. They will also answer any questions you may have about your eyes and what is best as far as eye drops and vitamins. They help you with eye wear selection and make it a comfortable experience.

Aug 12, 2022

Very pleasant and efficient staff. Thank you

Aug 12, 2022

Everyone in the office makes you feel welcome. Dr. Kirk greeted me with a smile and patiently answered my questions. The treatment she prescribed has made a big difference and I am confident in her care.

Aug 8, 2022

Dr. Richardson and his office staff are amazing. Everyone is kind and welcoming. All around great place for your eye care needs.

Aug 8, 2022

It's always a privilege to visit Lighthouse Optical. The staff is friendly and efficient. Dr. Richardson is absolutely the Best!

Aug 4, 2022

Terrific experience at Lighthouse Optical once again. Dr. Richardson is a great clinician who explains things well and they check EVERYTHING (from blood pressure to all the eye exams). Highly recommend this office!

Aug 4, 2022

The Dr. And Staff are always very knowledgeable and friendly. They make it an enjoyable experience every time.

Aug 3, 2022

I was very pleased with my visit. Everyone was so helpful and kind. They had reviewed my records from former eye Dr’s and did the appropriate testing. Would definitely refer to my friends.

Aug 1, 2022

Always the most helpful staff and wonderful Dr. Richardson. Marlania is so helpful with buying new glasses. You guys are all the best!

Jul 22, 2022

Love going to lighthouse optical!! People are so nice and very pleasant experience every time!!

Jul 21, 2022

Wonderful professionalism exhibited by all staff members. Attentive and patient with questions and needs were displayed also. Good experience.

Jul 18, 2022

Courteous and attentive staff from the moment we walked in the door. The dr was very nice and personable. The girls helping with the frames and lenses were awesome too!

Jul 18, 2022

Very friendly and helpful.

Jul 15, 2022

Great people bend over backwards to supply you needs

Jul 15, 2022

It was a great visit and all my questions were answered. I was exposed to Pink Eye and my questions were answered related to that as well as my annual exam.

Jul 15, 2022

Love Dr Richardson and Rachel who helped me with my glasses selection!

Jul 14, 2022

I am pleased with the care I received at Lighthouse Optical. Friendly, Kind, Informational.

Jul 14, 2022

Excellent. Professional and thorough

Jul 11, 2022

Great group and I highly recommend them. You won’t be disappointed!!

Jul 8, 2022

Excellent business model

Jul 8, 2022

I was greeted as soon as walked in the door and helped with checking in. I was treated with the upmost respect in my testing and Dr. Amanda Kirk answered all questions and concerns. The ladies that help you with picking and sizing you for the glasses are friendly and helpful as well.

Jul 8, 2022

Everyone was very pleasant and extremely helpful. I am glad that I made the choice to move over to this office.

Jul 8, 2022

The Staff was helpful and friendly as well as the doctor. The only issue that I has was the wait for the doctor it was more than an hour wait to see the doctor after my scheduled appointment time.

Jul 5, 2022

I received a thorough professional exam.

Jul 1, 2022

From staff to DR Kirk just Amazing Darrell so nice actually takes the time to listen to what you have to say and works with you to figure out what would be best for your eyes love this place

Jul 1, 2022

Dr. Richardson and his staff are awesome.

Jun 30, 2022

I’m always treated well. I get the best of service and eye ware. Whatever vision problem I have, they always find a solution. .

Jun 29, 2022

I called last minute with an eye problem they took me right away and it is on its way to being fixed. only place I ever go.

Jun 28, 2022

The staff is always great. The fact that so many have been there for so long speaks to the quality of the office.

Jun 27, 2022

The staff was very kind and helpful

Jun 27, 2022

The staff was very kind and helpful

Jun 27, 2022

Excellent appointment very professional and complete

Jun 21, 2022

You folks do an outstanding job!

Jun 20, 2022

Your staff was very friendly and attentive. Always a blessing to be around people who love their job.

Jun 17, 2022

This was my first visit here for an annual eye exam. I was very pleased with my experience! Dr. Amanda Kirk and the entire staff were very friendly and helpful. I highly recommend Lighthouse Optical and will definitely be coming back again.

Jun 16, 2022

i love your appt schedule and all the reminders we receive so we dont forget our appt

Jun 6, 2022

You all was great on everything that was done to me from getting my eyes checked to getting my new glasses I would recommend you to anyone that need their eyes checked thank you very much

Jun 3, 2022

Always very professional as well as friendly.

May 30, 2022

The people were polite and competent.

May 28, 2022

5 I have been a patient for many, many years. Choose to not go anywhere else.

May 27, 2022

I live 11/2 hours away from lighthouse optical but I truly believe it is well worth the drive to come to Dr Richardson and his staff!!! I have been to several eye doctors and even retina specialist and I feel I get the best test and care from Dr Richardson and his staff. The people from the front desk to the people who help with the exams, and then the people who fit your glasses and without a doubt Dr Richardson are truly the best!! Thank you all for such a great experience!!

May 23, 2022

Lighthouse Optical is my first and only choice for my eye care. Dr. Richardson is very kind and thorough. Every employee there is courteous and helpful.

May 20, 2022

Courteous, friendly and fun loving staff. Efficient and professional, as well.

May 16, 2022

Everyone there was friendly, curious, and you could tell they loved their job. Very professional and they had very high tech equipment. I would happily recommend them.

May 13, 2022

Service and staff were excellent!

May 9, 2022

This was the best visit I’ve had. Doctor Richardson and I had a very good conversation about my exam and other topics. Very enjoyable. All the office staff were very friendly also.

May 4, 2022

I came in as a walk-in with infection. The staff was quick to accommodate me with an appointment that afternoon. Very friendly.

May 2, 2022

A great place for selection and freindly service. The staff are professional and helpful.

May 2, 2022

The service was wonderful didn’t have to wait and the person that helped me pick my glasses was very helpful

Apr 29, 2022

I am always pleased with my appointments here. All the staff are knowledgeable and friendly.

Apr 28, 2022

We love Dr. Richardson and his entire staff. They are friendly and professional and truly care about their patients.

Apr 28, 2022

Everyone is so nice and very helpful.

Apr 21, 2022

Efficient and effective eye exam was done by competent professional staff member snd physician

Apr 20, 2022

Dr. Richardson is an excellent optometrist. He's efficient with his and your time but thorough at the same time. The staff is helpful and courteous. I would recommend Lighthouse Optical to anyone looking for a caring, professional eye doctor.

Apr 18, 2022

Personal, professional, and friendly! Rightsk

Apr 15, 2022

I had an excellent visit and am referring everyone I know to go see the staff @ Lighthouse Optical!!!

Apr 14, 2022

Very good experience. On time. Friendly staff. Thorough exam. Bea O’Donnell

Apr 11, 2022

Was A very nice visit . The entire staff was nice and appointment was right on time no waiting a long time before being seen.

Apr 11, 2022

I couldn't imagine going any where else.

Apr 9, 2022

Everyone was very nice and helpful ! The staff took the time to answer my all my questions. 5 Star service for sure!

Apr 4, 2022

Everyone was very professional and nice. They took time to listen and meet my needs. I’m a MRI technologist and needed glasses that wouldn’t set off the metal detector nor pull off my face. They went as far as going to find a magnet and tested each pair of glasses I liked. Let’s just say, we found the perfect pair.

Apr 4, 2022

All of the staff is always so courteous and professional.

Mar 31, 2022

Excellent visit as always.

Mar 28, 2022

I work in healthcare and hands down this is one of the most efficient offices and nicest staff. Every one is knowledgeable, friendly and my visit was streamlined from one person to the next. Wait times were minimal in between staff and then main provider. No concerns or issues with my visit.

Mar 19, 2022

We could not be happier with the service provided. The staff is so friendly and kind.

Mar 17, 2022

Great place once you walk through the door, everyone you speak with or interact with is great, go above and beyond, would recommend to anyone.

Mar 17, 2022

Staff here is top notch. They are always very friendly. Dr. Richardson is always very thorough. If there’s a result that doesn’t fall in the norm, he’ll have it redone just to confirm. I made the switch to this practice several years ago and have not regretted it!

Mar 16, 2022

Hey. Y’all were great. Thanks for the help

Mar 16, 2022

The staff is always professional and so pleasant. They take caring about patients seriously. I would not go anywhere else!!!

Mar 14, 2022

Because I work 6 days a week, I have to find places that I can get appointments that fit into my schedule. This was the perfect business that could meet my schedule. Not only did they fit me in before my work day, they started on time and were very thorough. Bernadette of that, it allowed me extra time to shop for lenses. So it was a win win situation for all.

Mar 14, 2022

The entire experience with Lighthouse Optical was amazing! From easily submitting new patient forms via a mobile device to the excellent service and staff throughout the process everything was perfect. I was even able to receive a set of glasses the same day. Thank you Lighthouse Optical for maintaining a customer centric service!

Mar 13, 2022

Great service. Everyone is always so friendly and professional .

Mar 13, 2022

Love going here, so professional, kind, nice.

Mar 10, 2022

Excellence is always present from beginning to the end. Friendly smiles and top notch efficiency. They are personable - like family.

Mar 7, 2022

Great service as always. The Ladies were all courteous, professional & friendly

Feb 28, 2022

Great staff really enjoy the time the took to help

Feb 21, 2022

Everyone was very friendly and helpful. A most wonderful visit

Feb 17, 2022

Great service. Friendly and knowledgeable employees.

Feb 15, 2022

Everyone is so friendly and caring! I absolutely love the entire staff!

Feb 14, 2022

My concerns were quickly addressed. As always, Dr. Richardson is very pleasant to deal with.

Feb 11, 2022

Friendly staff . Appts are within timely manner . Very helpful with needs and requests.

Feb 10, 2022

Mom got a VERY thorough optical exam , putting her through many different tests. Dr. Richardson was very patient in getting the best prescription for her. He checked her well for any problems with her sight and her diabetes. I was very pleased.

Feb 10, 2022

Dr. Richardson and team are top notch. The entire staff are always so friendly and go out of their way to help, whether it be an exam, finding a pair of glasses, or picking out the right contacts. In addition, it’s so nice to have a doctor who listens and will spend the time to help find solutions to vision problems.

Feb 9, 2022

Everyone was very helpful and very nice. I didn’t have to wait long and they helped me find the perfect glasses. Thank you

Feb 9, 2022

The team at Lighthouse Optical was efficient and pleasant, meticulously working to identify my vision changes and prescribe updated options. They consider not just out of the box options but multiple options to improve vision tailored to my lifestyle.

Feb 7, 2022

Great staff got in and out very quickly

Feb 7, 2022

Fast efficient and friendly staff

Feb 6, 2022

Staff is very knowledgeable and friendly!

Feb 3, 2022

Such a great place to have all of your eye care needs met. The staff is great and have always taken great care of my family and I for over 15 years.

Jan 31, 2022

Friendly and relaxed atmosphere. The staff is respectful and engaging.

Jan 31, 2022

best place to get an eye exam ,frames,and lenses

Jan 28, 2022

Excellent care and customer service

Jan 21, 2022

I really like all the associates at Lighthouse. They are friendly, knowledgeable and efficient

Jan 20, 2022

Great customer service, had me in and out in no time! I’ll be bringing my son here as well!

Jan 20, 2022

Fantastic service. I have been going to Lighthouse Optical for over 20 years. Doctors are knowledgable.

Jan 19, 2022

My wife and I had a very good experience at our last visit.From the time we walked in the door the members of the staff seemed pleasant and ready to help. Dr kirk performed a through exam and confirmed that while my eyes were healthy there could be changes made to help me see better. I knew my vision had changed so no surprise there.The optician was pleasant and is searching for a specific frame I want. Good overall experience,but I was most pleased that it was all finished in an efficient time frame and we could get to the rest of our day

Jan 18, 2022

It was my first time there getting my eyes checked! Everyone was very nice & friendly & helpful! I would recommend to anyone!

Jan 17, 2022

I walked in and Lighthouse had had a cancellation, they offered me ( even as a new pt ) the appointment and from there it just got better. Everyone was GREAT, several different tests were done, I felt like I had a very thorough exam. Now I am a Loyal customer. Thank you for everything. Tressie

Jan 13, 2022

Dr.Richardson and staff are most thorough, professional,patient ,helpful with most up to date technology in optical health and care.

Jan 12, 2022

It's always a great experience!

Jan 12, 2022

My husband and I both had appointments on the same day. I commented to him on our way home , that I love the doctors and staff there. From the time we walked in, to the time we left, everyone was very pleasant and helpful. I tend to people watch a lot, and noticed that everyone that walked through the doors was treated kindly and with respect. Even when they got extremely busy, they were very nice, taking the time needed with each person. No one was rushed back out the door. It speaks volumes when I go home with a smile after spending more then I planned on ( sunglasses were on sale 😁) I would definitely recommend them to friends.

Jan 4, 2022

Once again, a wonderful eye appointment. The staff is friendly, knowledgeable, and efficient. Dr. Richardson is the best!

Dec 31, 2021

Everyone is so friendly! Also, I feel like I always receive a thorough examination.

Dec 30, 2021

Friendly and helpful as always. Had something come up I need to get checked out and called they had a cancellation that afternoon and got me right in and come to find out it was not big worry but Dr. Richardson was very nice in explaining and put my mind at ease,

Dec 30, 2021

Great service from both technicians and Doctor, very nice people, easy to express concerns and evaluate options.

Dec 30, 2021

Great Staff ! Great to find top notch, first class customer service !

Dec 30, 2021

Great visit. Quick, efficient, and friendly.

Dec 24, 2021

Love this place been going there for 20 years never disappointed

Dec 23, 2021

Very nice staff and the to a doctors were awesome

Dec 2, 2021

All employees were very nice!

Nov 26, 2021

My husband and I have been coming many years. I truly believe we get excellent eye care by Dr Richardson. I have been examined by Retina Specialist that I didn’t get as good of examine. We drive from Soddy Daisy and say it is well worth the drive.

Nov 23, 2021

appears to be very thorough... love how the ladies help you pick out the glasses that best suit you.. great help when your eyesight is too bad

Nov 8, 2021

Came in for what I would call an annual exam. The last time I had my eyes examined was about 2 years ago and I have come to the conclusion that I will be getting them check yearly. I am glad that my eyes have stayed the same and do not need a prescription. The exam was very thorough and comprehensive. I would recommend Lighthouse Optical to anyone seeking an eye exam.

Nov 5, 2021

The staff and Dr Kirk are friendly, professional, and wonderful with children.

Oct 29, 2021

Treated fairly and properly. Thanks

Oct 28, 2021

Absolutely thorough and friendly service very innovative

Oct 28, 2021

Always a great experience. Never have to wait long and staff is super kind and helpful.

Oct 28, 2021

Wonderful customer service

Oct 22, 2021

Excellent service and staff. Very professional.

Oct 14, 2021

First time really getting my eyes checked. I haven’t been able to see things as good as I thought I should. Everyone in the office made my visit pleasant and everyone was very friendly.

Oct 13, 2021

The wait time was great they get you in & do what needs to be done they don’t rush you through the visit.Everyone was really nice & they seem to care about their patients.I highly recommend Lighthouse Optical.

Sep 27, 2021

Long wait time. Spent too much time getting my lens ordered

Sep 27, 2021

Dr. Richardson and his staff at Lighthouse Optical are very kind, do a thorough examination, and help you pick out what you want. I go once a year to get new glasses, and I haven't been disappointed once. I really like them.

Sep 26, 2021

Best place to have eye exam. All associates are super friendly.

Sep 24, 2021

I’ve never been treated so well, never had an eye doctor be so interested in helping me see to my best potential. They always have a friendly smile, and an answer to my questions. I couldn’t imagine going anywhere else.

Sep 22, 2021

It was very nice having the new patient forms on the website anc having them able to be filled out and send while on the website. Everyone was very professional and efficient. A good place.

Sep 21, 2021

Friendly helpful staff. The entire office personnel functioned as though they actually enjoyed their work and work environment. Dr Richardson was great. Thankfully my problem was minor. Will return again.

Sep 18, 2021

We always have very thorough eye exams and the doctor and staff are excellent! Everyone is always so friendly and helpful!

Sep 15, 2021

Exceptional service and everyone there is so pleasant and cheerful.

Sep 10, 2021

Love Dr. Richardson, Kelly, Rachel and the whole staff. I am a VERY picky physician and don't say that lightly (nor would I care if they all had lousy personalities which they do NOT). What I care about is that they know what they are doing, Dr. Richardson is an exceptional doctor and has clearly picked very competent staff. They have taken great care of my husband and me and fixed an issue I have been struggling with for weeks with a local opthalmogists office. Could not recommend them more highly for their professional competence. Just to make sure you also understand that they are also unfailingly pleasant and FUN.

Sep 10, 2021

My 1st visit was very pleasant & the Dr & her assistant made me very comfortable. Thank you so much

Sep 9, 2021

Everyone is always so kind. Ms Marlaina is always so helpful when picking out glasses.

Sep 8, 2021

Everyone says Friendly and Professional Staff but the staff at Lighthouse Optical truly are and then some. I appreciate the warmth and concern they show each and every visit. Dr. Richardson take the time to answer any questions and to ensure you understand all aspects of your exam. You never feel rushed but always appreciated as a patient.

Sep 3, 2021

I had some blurry vision and pain from scratching my cornea, and Dr. Amanda Kirk was prompt, professional, and got me seeing 20/20 in no time! Great staff and great customer experience. I “see” myself staying there for a while!

Sep 2, 2021

FABULOUS SERVICE...AS ALWAYS!!!

Sep 1, 2021

Great experience overall friendly professionals

Aug 19, 2021

Always a pleasant visit.

Aug 16, 2021

Everyone is so helpful and friendly ‼️ I drive a distance for this type of customer service.

Aug 11, 2021

I love coming here the people are always so nice and treat you like family

Aug 11, 2021

Very professional! Very friendly. No matter how many questions we asked, they were all patient and courteous. Frame selection is always a nightmare fir me as my vision without my prescription on is legally blind. Yet your staff was very kind and helpful. I loved their gentle expressions when they thought a frame would not be in my best I treat and the joy when a frame looked great.

Aug 2, 2021

Pleased to be taken in so quickly n checked thoroughly, treatment prescribed n follow up suggested if needed. Now after 6days eye is almost normal. Will continue drops till gone. Will call if need. Otherwise will call for appointment to have prescriptions for new glasses etc. thank you

Jul 18, 2021

Very good service from front desk greeting, lab technician checked eyes and recorded results and then Dr. Richardson finished out my exam. Very caring and friendly facility. Thank you.

Jul 16, 2021

Very pleased! Staff was kind and I didn’t have to wait long. Prices are reasonable. 5/5 for me🙂

Jul 15, 2021

Great service with very caring people.

Jul 9, 2021

Everybody there are so professional and nice, always smiling, very caring!

Jul 8, 2021

I have always received any help that I needed and have never had to wait long to be seen. It is nice to actually get in at the appointment time! Everyone is always friendly and helpful.

Jul 5, 2021

very good service,staff i friendly courteous helpful.

Jul 4, 2021

Extremely helpful and kind. The know what and how to take care of biz'.

Jun 30, 2021

Staff is courteous and helpful.

Jun 28, 2021

I highly recommend Dr Richardson and his staff . Caring , understanding from the time you walk into front office doors until you leave . They truly care about your visual issues and plan out the best way to care for the problem you are facing ..

Jun 24, 2021

Bad experience no refunds beware!

Jun 24, 2021

Always a good experience at Lighthouse! Very friendly and professional staff and of course, love Dr. Steve!

Jun 11, 2021

Lighthouse Optical is one of the best medical offices in town! Easy to talk to, friendly, efficient, and professional. Every staff member makes you feel like they value your business!

Jun 9, 2021

Thank you so much for seeing me the very day I requested. Such an efficient office and pleasant people!

Jun 3, 2021

Very polite and friendly staff. Doc was very informative and genuinely concerned about my vision needs. Great selection of eyewear for all. Really enjoy my visits there.

May 31, 2021

Lighthouse eye doctor Dr. Richardson

May 28, 2021

I had to go in for an emergency visit due to having sties in both eyes. I didn't have an appointment but they were able to work me in quickly. Dr. Richardson set me with a prescription and I'm already much better.

May 26, 2021

Awesome staff! Smiling and knowledgeable.

May 25, 2021

Very friendly and professional in providing their services. Good selection of frames.

May 24, 2021

Its always a pleasure to do business with Lighthouse Optical. Everyone is so friendly and helpful.

May 21, 2021

Love Lighthouse Optical the staff are very friendly and knowledgeable My doctor is Richardson would definitely record this place it’s awesome

May 19, 2021

Very friendly and efficient staff from front desk personnel to the Optician. The individuals who help me with my new glasses were extremely knowledgeable and patient with me during the process of selecting and fitting the glasses.

May 17, 2021

Great service and thorough exam. Very satisfied.

May 14, 2021

Terrific all the way around. Thank you for the great service!

May 14, 2021

This practice provides excellent care. The staff members are polite, friendly and competent. Dr Richardson is superior in his care for his patients. FIVE STARS!

May 13, 2021

Great people, great service!

May 10, 2021

Friendliest doctor and staff of anywhere that I go. Thankful for and love coming to Lighthouse Optical.

May 10, 2021

The team at Lighthouse is great! Everyone was super friendly when I walked in and I was well taken care of. Dr. Richardson listened to my concerns and set up the right plan for me!

May 6, 2021

As usual great service. Blessings to all Thanks 🙏

May 5, 2021

Everyone one there is awesome I highly recommend

May 4, 2021

Great staff. Great experience.

May 4, 2021

Staff was very friendly and welcoming!! Loved my experience

May 3, 2021

Really awesome service. Everyone was so kind and helpful. They were all knowledgeable and it was a really great experience. I definitely recommend anyone to go here for their eyeglass/contact needs.

Apr 30, 2021

Enjoy this eye appt and was treated with care. It was a followup from my catarac removal and implant. Enjoyed the communication from the personal. They all make you feel very comfortable.

Apr 23, 2021

We continue to drive the 80 mile round trip to have the professional and personal services of Lighthouse Optical. Dr. Richardson, his staff and the state-of-the-art diagnostic equipment provide a thorough eye exam. The atmosphere of the office is friendly and welcoming, helpful and caring.

Apr 23, 2021

I absolutely love this place! Warm and inviting environment, awesome staff. I entrust Lighthouse Optical for all my vision and eye care needs.

Apr 23, 2021

As always the staff was very nice & caring.

Apr 21, 2021

I absolutely loved how the staff and Dr. took time to go over the results of my exam and the process of picking out the new glasses.

Apr 19, 2021

Love this office! Everyone is always so polite and friendly. It is a pleasure to deal with any of the employees! Dr. Amanda Kirk is great, she takes her time and explains everything! And the nurses are a pleasure.

Apr 19, 2021

Dr. Richardson and the staff at Lighthouse Optical have always gone out of their way to accommodate me and my slow walking issues, due to severe knee pain and problems with bone rubbing bone in both of my knees. You won’t find a more courteous and kind optical business in Cookeville and the surrounding area. They are top of the line, in my personal opinion.

Apr 18, 2021

Great service. Friendly staff, several of whom I am familiar with and enjoy seeing them each year. Love Dr. Richardson and appreciate the professional, knowledgeable way he always treats me but I also like him as a person and I think he feels the same.

Apr 16, 2021

Lighthouse Optical is by far the best office for eye care I have ever been to.

Apr 14, 2021

Excellent service! From the front to the doctor! I will see you every year! Thank u for having us.

Apr 5, 2021

As always. all the staff greets you and makes you feel at home. Dr Richardson is very knowledge and cares about his patients. I wouldn't go anywhere else.

Mar 22, 2021

I have been going to Lighthouse for many years and have been very pleased.

Mar 22, 2021

Excellent care concern and efficient! The staff super kind, respectful, caring and the place was clean/comfortable!

Mar 22, 2021

Very polite and courteous staff. I always enjoy my visits and appreciate how helpful everyone is!

Mar 19, 2021

As usual, I was completely satisfied with my visit.

Mar 15, 2021

I am always pleased with the excellent treatment we receive from the Doctor and Staff at Lighthouse Optical. I highly recommend them.

Mar 15, 2021

fast, friendly service, everyone was very professional while doing their jobs.

Mar 15, 2021

I could not have been more pleased with my experience at Lighthouse Optical! Dr. Richardson and his staff were extremely courteous and professional! Would highly recommend Lighthouse Optical to anyone who needs help with their vision problems! It was great!

Mar 12, 2021

I was glad I choose Lighthouse Optical. Everyone was friendly and answered any questions I had. They made sure I understood my options and what they were recommending.

Mar 5, 2021

This was my first eye exam. They walked me through everything and was very knowledgeable. Our family will always trust them.

Mar 3, 2021

Great place for your eye care

Mar 1, 2021