Lighthouse Optical
Dr. Steve Richardson
1199
Reviews
I spent many hours in your store this weekend when I accompanied my wife for her exam and helped her pick out glasses then returned the following day for my exam and selection of new glasses. I wouldn’t do that if it wasn’t a pleasant experience. Dr. Richardson is my wife’s doctor while I see Dr. Kirk. Rachel is a blessing and has the patience of an angel.
Aug 18, 2022
I love Lighthouse Optical. Dr Richardson is the best!! He is very patient with people like me who can’t make up their mind on which is best, one or two. He has an amazing staff!! My husband and I have been coming there for many years. We now live 1hr and 45 minutes away but it is well worth the drive. Thank you to the whole staff!!!
Aug 13, 2022
Very nice place to have your eyes examined. They treat you as a special client and explain what they are doing and the results. They will also answer any questions you may have about your eyes and what is best as far as eye drops and vitamins. They help you with eye wear selection and make it a comfortable experience.
Aug 12, 2022
Very pleasant and efficient staff. Thank you
Aug 12, 2022
Everyone in the office makes you feel welcome. Dr. Kirk greeted me with a smile and patiently answered my questions. The treatment she prescribed has made a big difference and I am confident in her care.
Aug 8, 2022
Dr. Richardson and his office staff are amazing. Everyone is kind and welcoming. All around great place for your eye care needs.
Aug 8, 2022
It's always a privilege to visit Lighthouse Optical. The staff is friendly and efficient. Dr. Richardson is absolutely the Best!
Aug 4, 2022
Terrific experience at Lighthouse Optical once again. Dr. Richardson is a great clinician who explains things well and they check EVERYTHING (from blood pressure to all the eye exams). Highly recommend this office!
Aug 4, 2022
The Dr. And Staff are always very knowledgeable and friendly. They make it an enjoyable experience every time.
Aug 3, 2022
I was very pleased with my visit. Everyone was so helpful and kind. They had reviewed my records from former eye Dr’s and did the appropriate testing. Would definitely refer to my friends.
Aug 1, 2022
Always the most helpful staff and wonderful Dr. Richardson. Marlania is so helpful with buying new glasses. You guys are all the best!
Jul 22, 2022
Love going to lighthouse optical!! People are so nice and very pleasant experience every time!!
Jul 21, 2022
Wonderful professionalism exhibited by all staff members. Attentive and patient with questions and needs were displayed also. Good experience.
Jul 18, 2022
Courteous and attentive staff from the moment we walked in the door. The dr was very nice and personable. The girls helping with the frames and lenses were awesome too!
Jul 18, 2022
Great people bend over backwards to supply you needs
Jul 15, 2022
It was a great visit and all my questions were answered. I was exposed to Pink Eye and my questions were answered related to that as well as my annual exam.
Jul 15, 2022
Love Dr Richardson and Rachel who helped me with my glasses selection!
Jul 14, 2022
I am pleased with the care I received at Lighthouse Optical. Friendly, Kind, Informational.
Jul 14, 2022
Great group and I highly recommend them. You won’t be disappointed!!
Jul 8, 2022
I was greeted as soon as walked in the door and helped with checking in. I was treated with the upmost respect in my testing and Dr. Amanda Kirk answered all questions and concerns. The ladies that help you with picking and sizing you for the glasses are friendly and helpful as well.
Jul 8, 2022
Everyone was very pleasant and extremely helpful. I am glad that I made the choice to move over to this office.
Jul 8, 2022
The Staff was helpful and friendly as well as the doctor. The only issue that I has was the wait for the doctor it was more than an hour wait to see the doctor after my scheduled appointment time.
Jul 5, 2022
I received a thorough professional exam.
Jul 1, 2022
From staff to DR Kirk just Amazing Darrell so nice actually takes the time to listen to what you have to say and works with you to figure out what would be best for your eyes love this place
Jul 1, 2022
Dr. Richardson and his staff are awesome.
Jun 30, 2022
I’m always treated well. I get the best of service and eye ware. Whatever vision problem I have, they always find a solution. .
Jun 29, 2022
I called last minute with an eye problem they took me right away and it is on its way to being fixed. only place I ever go.
Jun 28, 2022
The staff is always great. The fact that so many have been there for so long speaks to the quality of the office.
Jun 27, 2022
The staff was very kind and helpful
Jun 27, 2022
The staff was very kind and helpful
Jun 27, 2022
Excellent appointment very professional and complete
Jun 21, 2022
You folks do an outstanding job!
Jun 20, 2022
Your staff was very friendly and attentive. Always a blessing to be around people who love their job.
Jun 17, 2022
This was my first visit here for an annual eye exam. I was very pleased with my experience! Dr. Amanda Kirk and the entire staff were very friendly and helpful. I highly recommend Lighthouse Optical and will definitely be coming back again.
Jun 16, 2022
i love your appt schedule and all the reminders we receive so we dont forget our appt
Jun 6, 2022
You all was great on everything that was done to me from getting my eyes checked to getting my new glasses I would recommend you to anyone that need their eyes checked thank you very much
Jun 3, 2022
Always very professional as well as friendly.
May 30, 2022
The people were polite and competent.
May 28, 2022
5 I have been a patient for many, many years. Choose to not go anywhere else.
May 27, 2022
I live 11/2 hours away from lighthouse optical but I truly believe it is well worth the drive to come to Dr Richardson and his staff!!! I have been to several eye doctors and even retina specialist and I feel I get the best test and care from Dr Richardson and his staff. The people from the front desk to the people who help with the exams, and then the people who fit your glasses and without a doubt Dr Richardson are truly the best!! Thank you all for such a great experience!!
May 23, 2022
Lighthouse Optical is my first and only choice for my eye care. Dr. Richardson is very kind and thorough. Every employee there is courteous and helpful.
May 20, 2022
Courteous, friendly and fun loving staff. Efficient and professional, as well.
May 16, 2022
Everyone there was friendly, curious, and you could tell they loved their job. Very professional and they had very high tech equipment. I would happily recommend them.
May 13, 2022
Service and staff were excellent!
May 9, 2022
This was the best visit I’ve had. Doctor Richardson and I had a very good conversation about my exam and other topics. Very enjoyable. All the office staff were very friendly also.
May 4, 2022
I came in as a walk-in with infection. The staff was quick to accommodate me with an appointment that afternoon. Very friendly.
May 2, 2022
A great place for selection and freindly service. The staff are professional and helpful.
May 2, 2022
The service was wonderful didn’t have to wait and the person that helped me pick my glasses was very helpful
Apr 29, 2022
I am always pleased with my appointments here. All the staff are knowledgeable and friendly.
Apr 28, 2022
We love Dr. Richardson and his entire staff. They are friendly and professional and truly care about their patients.
Apr 28, 2022
Everyone is so nice and very helpful.
Apr 21, 2022
Efficient and effective eye exam was done by competent professional staff member snd physician
Apr 20, 2022
Dr. Richardson is an excellent optometrist. He's efficient with his and your time but thorough at the same time. The staff is helpful and courteous. I would recommend Lighthouse Optical to anyone looking for a caring, professional eye doctor.
Apr 18, 2022
Personal, professional, and friendly! Rightsk
Apr 15, 2022
I had an excellent visit and am referring everyone I know to go see the staff @ Lighthouse Optical!!!
Apr 14, 2022
Very good experience. On time. Friendly staff. Thorough exam. Bea O’Donnell
Apr 11, 2022
Was A very nice visit . The entire staff was nice and appointment was right on time no waiting a long time before being seen.
Apr 11, 2022
I couldn't imagine going any where else.
Apr 9, 2022
Everyone was very nice and helpful ! The staff took the time to answer my all my questions. 5 Star service for sure!
Apr 4, 2022
Everyone was very professional and nice. They took time to listen and meet my needs. I’m a MRI technologist and needed glasses that wouldn’t set off the metal detector nor pull off my face. They went as far as going to find a magnet and tested each pair of glasses I liked. Let’s just say, we found the perfect pair.
Apr 4, 2022
All of the staff is always so courteous and professional.
Mar 31, 2022
I work in healthcare and hands down this is one of the most efficient offices and nicest staff. Every one is knowledgeable, friendly and my visit was streamlined from one person to the next. Wait times were minimal in between staff and then main provider. No concerns or issues with my visit.
Mar 19, 2022
We could not be happier with the service provided. The staff is so friendly and kind.
Mar 17, 2022
Great place once you walk through the door, everyone you speak with or interact with is great, go above and beyond, would recommend to anyone.
Mar 17, 2022
Staff here is top notch. They are always very friendly. Dr. Richardson is always very thorough. If there’s a result that doesn’t fall in the norm, he’ll have it redone just to confirm. I made the switch to this practice several years ago and have not regretted it!
Mar 16, 2022
Hey. Y’all were great. Thanks for the help
Mar 16, 2022
The staff is always professional and so pleasant. They take caring about patients seriously. I would not go anywhere else!!!
Mar 14, 2022
Because I work 6 days a week, I have to find places that I can get appointments that fit into my schedule. This was the perfect business that could meet my schedule. Not only did they fit me in before my work day, they started on time and were very thorough. Bernadette of that, it allowed me extra time to shop for lenses. So it was a win win situation for all.
Mar 14, 2022
The entire experience with Lighthouse Optical was amazing! From easily submitting new patient forms via a mobile device to the excellent service and staff throughout the process everything was perfect. I was even able to receive a set of glasses the same day. Thank you Lighthouse Optical for maintaining a customer centric service!
Mar 13, 2022
Great service. Everyone is always so friendly and professional .
Mar 13, 2022
Love going here, so professional, kind, nice.
Mar 10, 2022
Excellence is always present from beginning to the end. Friendly smiles and top notch efficiency. They are personable - like family.
Mar 7, 2022
Great service as always. The Ladies were all courteous, professional & friendly
Feb 28, 2022
Great staff really enjoy the time the took to help
Feb 21, 2022
Everyone was very friendly and helpful. A most wonderful visit
Feb 17, 2022
Great service. Friendly and knowledgeable employees.
Feb 15, 2022
Everyone is so friendly and caring! I absolutely love the entire staff!
Feb 14, 2022
My concerns were quickly addressed. As always, Dr. Richardson is very pleasant to deal with.
Feb 11, 2022
Friendly staff . Appts are within timely manner . Very helpful with needs and requests.
Feb 10, 2022
Mom got a VERY thorough optical exam , putting her through many different tests. Dr. Richardson was very patient in getting the best prescription for her. He checked her well for any problems with her sight and her diabetes. I was very pleased.
Feb 10, 2022
Dr. Richardson and team are top notch. The entire staff are always so friendly and go out of their way to help, whether it be an exam, finding a pair of glasses, or picking out the right contacts. In addition, it’s so nice to have a doctor who listens and will spend the time to help find solutions to vision problems.
Feb 9, 2022
Everyone was very helpful and very nice. I didn’t have to wait long and they helped me find the perfect glasses. Thank you
Feb 9, 2022
The team at Lighthouse Optical was efficient and pleasant, meticulously working to identify my vision changes and prescribe updated options. They consider not just out of the box options but multiple options to improve vision tailored to my lifestyle.
Feb 7, 2022
Great staff got in and out very quickly
Feb 7, 2022
Staff is very knowledgeable and friendly!
Feb 3, 2022
Such a great place to have all of your eye care needs met. The staff is great and have always taken great care of my family and I for over 15 years.
Jan 31, 2022
Friendly and relaxed atmosphere. The staff is respectful and engaging.
Jan 31, 2022
best place to get an eye exam ,frames,and lenses
Jan 28, 2022
Excellent care and customer service
Jan 21, 2022
I really like all the associates at Lighthouse. They are friendly, knowledgeable and efficient
Jan 20, 2022
Great customer service, had me in and out in no time! I’ll be bringing my son here as well!
Jan 20, 2022
Fantastic service. I have been going to Lighthouse Optical for over 20 years. Doctors are knowledgable.
Jan 19, 2022
My wife and I had a very good experience at our last visit.From the time we walked in the door the members of the staff seemed pleasant and ready to help. Dr kirk performed a through exam and confirmed that while my eyes were healthy there could be changes made to help me see better. I knew my vision had changed so no surprise there.The optician was pleasant and is searching for a specific frame I want. Good overall experience,but I was most pleased that it was all finished in an efficient time frame and we could get to the rest of our day
Jan 18, 2022
It was my first time there getting my eyes checked! Everyone was very nice & friendly & helpful! I would recommend to anyone!
Jan 17, 2022
I walked in and Lighthouse had had a cancellation, they offered me ( even as a new pt ) the appointment and from there it just got better. Everyone was GREAT, several different tests were done, I felt like I had a very thorough exam. Now I am a Loyal customer. Thank you for everything. Tressie
Jan 13, 2022
Dr.Richardson and staff are most thorough, professional,patient ,helpful with most up to date technology in optical health and care.
Jan 12, 2022
It's always a great experience!
Jan 12, 2022
My husband and I both had appointments on the same day. I commented to him on our way home , that I love the doctors and staff there. From the time we walked in, to the time we left, everyone was very pleasant and helpful. I tend to people watch a lot, and noticed that everyone that walked through the doors was treated kindly and with respect. Even when they got extremely busy, they were very nice, taking the time needed with each person. No one was rushed back out the door. It speaks volumes when I go home with a smile after spending more then I planned on ( sunglasses were on sale 😁) I would definitely recommend them to friends.
Jan 4, 2022
Once again, a wonderful eye appointment. The staff is friendly, knowledgeable, and efficient. Dr. Richardson is the best!
Dec 31, 2021
Everyone is so friendly! Also, I feel like I always receive a thorough examination.
Dec 30, 2021
Friendly and helpful as always. Had something come up I need to get checked out and called they had a cancellation that afternoon and got me right in and come to find out it was not big worry but Dr. Richardson was very nice in explaining and put my mind at ease,
Dec 30, 2021
Great service from both technicians and Doctor, very nice people, easy to express concerns and evaluate options.
Dec 30, 2021
Great Staff ! Great to find top notch, first class customer service !
Dec 30, 2021
Great visit. Quick, efficient, and friendly.
Dec 24, 2021
Love this place been going there for 20 years never disappointed
Dec 23, 2021
All employees were very nice!
Nov 26, 2021
My husband and I have been coming many years. I truly believe we get excellent eye care by Dr Richardson. I have been examined by Retina Specialist that I didn’t get as good of examine. We drive from Soddy Daisy and say it is well worth the drive.
Nov 23, 2021
appears to be very thorough... love how the ladies help you pick out the glasses that best suit you.. great help when your eyesight is too bad
Nov 8, 2021
Came in for what I would call an annual exam. The last time I had my eyes examined was about 2 years ago and I have come to the conclusion that I will be getting them check yearly. I am glad that my eyes have stayed the same and do not need a prescription. The exam was very thorough and comprehensive. I would recommend Lighthouse Optical to anyone seeking an eye exam.
Nov 5, 2021
The staff and Dr Kirk are friendly, professional, and wonderful with children.
Oct 29, 2021
Treated fairly and properly. Thanks
Oct 28, 2021
Absolutely thorough and friendly service very innovative
Oct 28, 2021
Always a great experience. Never have to wait long and staff is super kind and helpful.
Oct 28, 2021
Excellent service and staff. Very professional.
Oct 14, 2021
First time really getting my eyes checked. I haven’t been able to see things as good as I thought I should. Everyone in the office made my visit pleasant and everyone was very friendly.
Oct 13, 2021
The wait time was great they get you in & do what needs to be done they don’t rush you through the visit.Everyone was really nice & they seem to care about their patients.I highly recommend Lighthouse Optical.
Sep 27, 2021
Long wait time. Spent too much time getting my lens ordered
Sep 27, 2021
Dr. Richardson and his staff at Lighthouse Optical are very kind, do a thorough examination, and help you pick out what you want. I go once a year to get new glasses, and I haven't been disappointed once. I really like them.
Sep 26, 2021
Best place to have eye exam. All associates are super friendly.
Sep 24, 2021
I’ve never been treated so well, never had an eye doctor be so interested in helping me see to my best potential. They always have a friendly smile, and an answer to my questions. I couldn’t imagine going anywhere else.
Sep 22, 2021
It was very nice having the new patient forms on the website anc having them able to be filled out and send while on the website. Everyone was very professional and efficient. A good place.
Sep 21, 2021
Friendly helpful staff. The entire office personnel functioned as though they actually enjoyed their work and work environment. Dr Richardson was great. Thankfully my problem was minor. Will return again.
Sep 18, 2021
We always have very thorough eye exams and the doctor and staff are excellent! Everyone is always so friendly and helpful!
Sep 15, 2021
Exceptional service and everyone there is so pleasant and cheerful.
Sep 10, 2021
Love Dr. Richardson, Kelly, Rachel and the whole staff. I am a VERY picky physician and don't say that lightly (nor would I care if they all had lousy personalities which they do NOT). What I care about is that they know what they are doing, Dr. Richardson is an exceptional doctor and has clearly picked very competent staff. They have taken great care of my husband and me and fixed an issue I have been struggling with for weeks with a local opthalmogists office. Could not recommend them more highly for their professional competence. Just to make sure you also understand that they are also unfailingly pleasant and FUN.
Sep 10, 2021
My 1st visit was very pleasant & the Dr & her assistant made me very comfortable. Thank you so much
Sep 9, 2021
Everyone is always so kind. Ms Marlaina is always so helpful when picking out glasses.
Sep 8, 2021
Everyone says Friendly and Professional Staff but the staff at Lighthouse Optical truly are and then some. I appreciate the warmth and concern they show each and every visit. Dr. Richardson take the time to answer any questions and to ensure you understand all aspects of your exam. You never feel rushed but always appreciated as a patient.
Sep 3, 2021
I had some blurry vision and pain from scratching my cornea, and Dr. Amanda Kirk was prompt, professional, and got me seeing 20/20 in no time! Great staff and great customer experience. I “see” myself staying there for a while!
Sep 2, 2021
FABULOUS SERVICE...AS ALWAYS!!!
Sep 1, 2021
Great experience overall friendly professionals
Aug 19, 2021
Everyone is so helpful and friendly ‼️ I drive a distance for this type of customer service.
Aug 11, 2021
I love coming here the people are always so nice and treat you like family
Aug 11, 2021
Very professional! Very friendly. No matter how many questions we asked, they were all patient and courteous. Frame selection is always a nightmare fir me as my vision without my prescription on is legally blind. Yet your staff was very kind and helpful. I loved their gentle expressions when they thought a frame would not be in my best I treat and the joy when a frame looked great.
Aug 2, 2021
Pleased to be taken in so quickly n checked thoroughly, treatment prescribed n follow up suggested if needed. Now after 6days eye is almost normal. Will continue drops till gone. Will call if need. Otherwise will call for appointment to have prescriptions for new glasses etc. thank you
Jul 18, 2021
Very good service from front desk greeting, lab technician checked eyes and recorded results and then Dr. Richardson finished out my exam. Very caring and friendly facility. Thank you.
Jul 16, 2021
Very pleased! Staff was kind and I didn’t have to wait long. Prices are reasonable. 5/5 for me🙂
Jul 15, 2021
Great service with very caring people.
Jul 9, 2021
Everybody there are so professional and nice, always smiling, very caring!
Jul 8, 2021
I have always received any help that I needed and have never had to wait long to be seen. It is nice to actually get in at the appointment time! Everyone is always friendly and helpful.
Jul 5, 2021
Extremely helpful and kind. The know what and how to take care of biz'.
Jun 30, 2021
Staff is courteous and helpful.
Jun 28, 2021
I highly recommend Dr Richardson and his staff . Caring , understanding from the time you walk into front office doors until you leave . They truly care about your visual issues and plan out the best way to care for the problem you are facing ..
Jun 24, 2021
Always a good experience at Lighthouse! Very friendly and professional staff and of course, love Dr. Steve!
Jun 11, 2021
Lighthouse Optical is one of the best medical offices in town! Easy to talk to, friendly, efficient, and professional. Every staff member makes you feel like they value your business!
Jun 9, 2021
Thank you so much for seeing me the very day I requested. Such an efficient office and pleasant people!
Jun 3, 2021
Very polite and friendly staff. Doc was very informative and genuinely concerned about my vision needs. Great selection of eyewear for all. Really enjoy my visits there.
May 31, 2021
Lighthouse eye doctor Dr. Richardson
May 28, 2021
I had to go in for an emergency visit due to having sties in both eyes. I didn't have an appointment but they were able to work me in quickly. Dr. Richardson set me with a prescription and I'm already much better.
May 26, 2021
Awesome staff! Smiling and knowledgeable.
May 25, 2021
Very friendly and professional in providing their services. Good selection of frames.
May 24, 2021
Its always a pleasure to do business with Lighthouse Optical. Everyone is so friendly and helpful.
May 21, 2021
Love Lighthouse Optical the staff are very friendly and knowledgeable My doctor is Richardson would definitely record this place it’s awesome
May 19, 2021
Very friendly and efficient staff from front desk personnel to the Optician. The individuals who help me with my new glasses were extremely knowledgeable and patient with me during the process of selecting and fitting the glasses.
May 17, 2021
Great service and thorough exam. Very satisfied.
May 14, 2021
Terrific all the way around. Thank you for the great service!
May 14, 2021
This practice provides excellent care. The staff members are polite, friendly and competent. Dr Richardson is superior in his care for his patients. FIVE STARS!
May 13, 2021
Great people, great service!
May 10, 2021
Friendliest doctor and staff of anywhere that I go. Thankful for and love coming to Lighthouse Optical.
May 10, 2021
The team at Lighthouse is great! Everyone was super friendly when I walked in and I was well taken care of. Dr. Richardson listened to my concerns and set up the right plan for me!
May 6, 2021
As usual great service. Blessings to all Thanks 🙏
May 5, 2021
Everyone one there is awesome I highly recommend
May 4, 2021
Great staff. Great experience.
May 4, 2021
Staff was very friendly and welcoming!! Loved my experience
May 3, 2021
Really awesome service. Everyone was so kind and helpful. They were all knowledgeable and it was a really great experience. I definitely recommend anyone to go here for their eyeglass/contact needs.
Apr 30, 2021
Enjoy this eye appt and was treated with care. It was a followup from my catarac removal and implant. Enjoyed the communication from the personal. They all make you feel very comfortable.
Apr 23, 2021
We continue to drive the 80 mile round trip to have the professional and personal services of Lighthouse Optical. Dr. Richardson, his staff and the state-of-the-art diagnostic equipment provide a thorough eye exam. The atmosphere of the office is friendly and welcoming, helpful and caring.
Apr 23, 2021
I absolutely love this place! Warm and inviting environment, awesome staff. I entrust Lighthouse Optical for all my vision and eye care needs.
Apr 23, 2021
As always the staff was very nice & caring.
Apr 21, 2021
I absolutely loved how the staff and Dr. took time to go over the results of my exam and the process of picking out the new glasses.
Apr 19, 2021
Love this office! Everyone is always so polite and friendly. It is a pleasure to deal with any of the employees! Dr. Amanda Kirk is great, she takes her time and explains everything! And the nurses are a pleasure.
Apr 19, 2021
Dr. Richardson and the staff at Lighthouse Optical have always gone out of their way to accommodate me and my slow walking issues, due to severe knee pain and problems with bone rubbing bone in both of my knees. You won’t find a more courteous and kind optical business in Cookeville and the surrounding area. They are top of the line, in my personal opinion.
Apr 18, 2021
Great service. Friendly staff, several of whom I am familiar with and enjoy seeing them each year. Love Dr. Richardson and appreciate the professional, knowledgeable way he always treats me but I also like him as a person and I think he feels the same.
Apr 16, 2021
Lighthouse Optical is by far the best office for eye care I have ever been to.
Apr 14, 2021
Excellent service! From the front to the doctor! I will see you every year! Thank u for having us.
Apr 5, 2021
As always. all the staff greets you and makes you feel at home. Dr Richardson is very knowledge and cares about his patients. I wouldn't go anywhere else.
Mar 22, 2021
I have been going to Lighthouse for many years and have been very pleased.
Mar 22, 2021
Excellent care concern and efficient! The staff super kind, respectful, caring and the place was clean/comfortable!
Mar 22, 2021
Very polite and courteous staff. I always enjoy my visits and appreciate how helpful everyone is!
Mar 19, 2021
As usual, I was completely satisfied with my visit.
Mar 15, 2021
I am always pleased with the excellent treatment we receive from the Doctor and Staff at Lighthouse Optical. I highly recommend them.
Mar 15, 2021
fast, friendly service, everyone was very professional while doing their jobs.
Mar 15, 2021
I could not have been more pleased with my experience at Lighthouse Optical! Dr. Richardson and his staff were extremely courteous and professional! Would highly recommend Lighthouse Optical to anyone who needs help with their vision problems! It was great!
Mar 12, 2021
I was glad I choose Lighthouse Optical. Everyone was friendly and answered any questions I had. They made sure I understood my options and what they were recommending.
Mar 5, 2021
This was my first eye exam. They walked me through everything and was very knowledgeable. Our family will always trust them.
Mar 3, 2021
Great place for your eye care
Mar 1, 2021
Everything was top notch service wise I did have to pay out of pocket on my glasses. When I made the appointment I was told my insurance would cover the cost.
Feb 12, 2021
I appreciated so much that everyone was eager to help me and answer my questions. Thank you. No offense, but I hope I don't need to see you again until next year. ;)
Feb 10, 2021
Everyone was very helpful. A great place to get an eye exam abs glasses!
Feb 8, 2021
I love the online it is great.
Feb 8, 2021
All the people were really nice
Feb 7, 2021
Wonderful! All the staff are pleasant, efficient and knowledgeable. The eye dr was great. I will always want to be a patient here. Thank you so much
Feb 5, 2021
I’ve been to many eye offices over the years but Lighthouse Optical is the absolute best! They are incredibly friendly, helpful, and professional. The space is always clean and the doctor is fantastic!
Feb 3, 2021
They were very informative and helpful, kind, and got me a same day appointment when the wait was a month everywhere else. They understood the urgency for work to see properly and they got my glasses order right after my exam
Feb 2, 2021
Yearly check up and it went great. Friendly staff and I love my doctor. Very helpful and listened to my concerns. Definitely would recommend.
Feb 1, 2021
I should have known not to use another outfit for the exam and specs. All of my experiences at Lighthouse have always been plpeasant, with personnel always professional and most courteous. The prices appear to be competitive, and service is always prompt.
Jan 31, 2021
I was in a few months ago and had picked out frames that I really liked. Now 2 months later, not only did they remember the frames I selected but ill ge getting my glasses in just a weeks time. They really go out of the way to ensure a positive experience and I couldn't be happier.
Jan 29, 2021
Oh my goodness, I don't know where to start with the kind treatment from the first person to greet me to the person that said goodbye. Each person, especially the doctor began a relationship with me. This was my first visit and I did not leave there feeling like just a number. I was told some things about their lives and I shared some of my life. I felt like they cared about my eyes and me as a person. The doctor was thourough and professional. I was referred by a friend to Dr. Kirk and I will be reccommending her to everyone.
Jan 28, 2021
Everyone was great. I highly recommend Lighthouse for anyone’s eye care needs.
Jan 28, 2021
Very professional and friendly. Highly recommend this optometrist.
Jan 23, 2021
Always professional, friendly and efficient. Been going there for 20+ years!
Jan 12, 2021
Very good at helping and diagnosing eye issues. Staff friendly and helpful. Would recommend
Jan 11, 2021
We absolutely love Lighthouse optical. We used them when we used to live in Cookeville and went back to them as soon as we returned to town. Highly recommended!
Jan 11, 2021
Always enjoy the care and service I receive at Lighthouse Optical. You are greeted when you arrive and cared for until your visit has ended. If I pick glasses out this is my favorite part...they help me make my decision and I am grateful for this.
Jan 9, 2021
We so appreciate your service and friendship. You are a blessing! It was good to be surrounded with positive and encouraging people.
Jan 8, 2021
Very through exam got in and out in less than an hour everyone is very nice even had glasses fitted and ordered
Jan 7, 2021
Everyone was great from front doctor and leaving! Great experience will always come their! Costumer service excellent!
Jan 5, 2021
Excellent exam and friendly, knowledgeable staff.
Jan 4, 2021
Amazing staff and excellent professionalism. I will never go anywhere else
Dec 31, 2020
Great visit! Everyone was very friendly and helpful.
Dec 31, 2020
Lighthouse Optical in Cookeville TN is the BEST place to go, hands down. The service you get from everyone there is above what you would expect-Always. They all portray a care in their voices, their actions and their demeanor. They are easy to do business with and will work around you to make you feel special and very comfortable. My entire family goes here and I would recommend this place to anyone. Please try them as you will not be disappointed.
Dec 23, 2020
Staff always helpful and courteous, Dr. always takes time to listen and I don't feel rushed.. I feel confident in their care.
Dec 21, 2020
Everyone was welcoming, friendly, willing to explain and answer questions.
Dec 21, 2020
Very thorough exams an testing advanced.Dr.Richardson an staff very proffessional an caring.TY
Dec 18, 2020
I won't go anywhere else! The staff there is the best. I challenge you to find a collective group of better people anywhere else. Guess what, you can't!
Dec 17, 2020
This was my first visit to your office and I was very impressed by the staff and the office. The staff was friendly, professional and knowledgeable. My wife and I have been patients of Dr Kirk for many years. She is a really nice person and I'm sure a wonderful addition to the staff.
Dec 14, 2020
Very professional and friendly experience during my visit. Also phone contacts and texts are extremely helpful. Would recommend this practice to everyone.
Dec 12, 2020
Dr. Richardson is very caring and understanding. He is nice and explains everything thoroughly. I would recommend him to my family and friends.
Dec 10, 2020
Helpful friendly team. Tons of frame choices...definitely recommend to friends.
Dec 10, 2020
Very friendly, helpful, and understanding staff. They don't mind restarting the test when clients mess up. Also understand when you have a last minute problem and have to reschedule.
Dec 8, 2020
Friendly and helpful staff. I appreciate their approach, answering questions, and taking time to make sure the patient understands everything.
Dec 4, 2020
Very professional and thorough. There was no wait time. The staff was courteous and friendly.
Dec 3, 2020
Very pleased with process from start to finish . Wait time good, staff knowledgeable and courteous!
Dec 3, 2020
I would like to say that everyone was so thoughtful, I would recommend them to all my family and friends.
Nov 23, 2020
Always a pleasure. Friendly and knowledgeable staff. Professionals throughout.
Nov 20, 2020
I will have to say everyone was very friendly. They took time to answer all my questions and discuss different options available to me. I’ve already referred my daughter to them.
Nov 19, 2020
The moment I walked threw the doors I was greeted and taken care of. Everything was explained and the process was fast and painless. I would HIGHLY recommended anyone to go here! They will continue to get my business!!!
Nov 18, 2020
I cannot say anything bad about Lighthouse Optical. All the staff there are well trained and willing to help or assist their patients in every way.
Nov 16, 2020
Dr Richardson and entire staff were so courteous and helpful. I had all my questions answered and would recommend them to anyone.
Nov 11, 2020
Great service and friendly atmosphere.
Nov 5, 2020
Always greeted with smiles❤️
Nov 4, 2020
Dr Richardson was friendly knowledgeable and professional, staff the same, Highly recommend!
Oct 30, 2020
Amazing! I've dealt with allergies and an eye infection for weeks, intending to see a doctor. When I called for an appointment they got me in within a couple of hours. Service was great. Dr. Richardson explains things patiently. Previously he had written a great prescription for specialty glasses involving prisms. Highly recommend this business.
Oct 29, 2020
The whole experience was great. Staff was very professional and the whole experience was much better than with my previous eye doctor.
Oct 23, 2020
Always a pleasure to visit Lighthouse Optical. Friendly, courteous Staff. Facilities have always been exceptionally clean and inviting but during this time of Covid 19 they have gone above and beyond to offer a comfortable abd safe environment. Dr. Richardson and staff take time to answer all question and you are treated in a warm and personal way. I highly recommend Lighthouse Optical for any Vision Needs.
Oct 12, 2020
I wish you had been able to check if my insurance was in network before I came in and sat for almost an hour. I am self isolating and it is very stressful to be out in the first place, especially so when it turns out to be a waste of time entirely.
Oct 5, 2020
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Great visit. Friendly staff. Highly recommend.
Sep 23, 2020
The workers are always so pleasant and make everyone feel special! You feel cared for! Dr. Steve is the best!
Sep 18, 2020
Thank you for attending to my eyes joanne
Sep 4, 2020
Quick in and out. Always a great visit.
Sep 3, 2020
I love lighthouse optical. Girls are very curious and helpful. Dr. Richardson is so professional and kind.
Sep 3, 2020
Awsome team of opticians. Dr. Richardson is the best!
Aug 28, 2020
Everyone at Lighthouse Optical was very nice and professional. I'm so glad I decided to choose Lighthouse Optical as my eyecare provider. They have many styles of frames to choose from and awesome people to help you choose what looks best. Dr. Richardson gives a very thorough eye exam. Thank you to the staff of Lighthouse Optical...
Aug 23, 2020
Very professional, polite and efficient experience. Dr. Richardson takes the time to explain and answer questions regarding my vision care. The staff is knowledgeable friendly and genuine in their efforts to make you feel welcome. Highly recommend!
Aug 14, 2020
Very harmonious appointment
Aug 13, 2020
Service was great and the people friendly and knowledgeable.
Aug 10, 2020
AWESOME!! Treat us like family
Aug 8, 2020
Dr Kirk and staff were so considerate and patient. Results with magnification were much more than expected. I would recommend to anyone I know.
Aug 6, 2020
As always the service was excellent. Friendly staff and Dr Richardson is great.
Aug 6, 2020
Great experience with the staff and Doctor Richardson. Very friendly and helpful. I would highly recommend Lighthouse Optical!
Aug 5, 2020
As usual I had another wonderful visit. Everyone was helpful and professional. With Coronavirus I feel they were following all the protocol to keep me safe. Dr Richardson is awesome
Aug 5, 2020
Very good!! The staff are wonderful and a pleasure to work with
Aug 4, 2020
Dr Richardson is excellent. His knowledge and judgement are superior in his field. Most of all as a patient I can trust him and be confident in his treatment plan.
Jul 29, 2020
Very friendly staff everyone was polite. Was in and out fairly quickly even though they We're busy.
Jul 24, 2020
Everyone was very friendly and helpful.
Jul 23, 2020
Staff was very friendly & made me feel comfortable. I highly recommend them
Jul 21, 2020
A great place and team to help in all your eye needs!
Jul 20, 2020
Friendly/ helpful staff. Very efficient and take time to explain .
Jul 20, 2020
Everyone in the office is caring and professional. I love Dr. Stephen! He is the best in town!
Jul 16, 2020
Everyone who works there is very nice and professional. I feel like I get a very thorough checkup.
Jul 16, 2020
Lighthouse did a great job helping me see with no glass's. They sent me for a laser cleaning, both of my eyes were clouded from my cataract surgery and he found my problem. I recommend lighthouse for any of your eye problems. I'm 77 and now see great.
Jul 3, 2020
The appointment was one of the best I've ever had. The people there are the best! Courteous and professional. I heartily recommend Lighthouse.
Jun 29, 2020
Fantastic customer service as usual...I enjoyed meeting Dr. Kirk...will continue to be a loyal customer.
Jun 29, 2020
We used Lighthouse years ago was always pleased wit the service and our vision. Coming back was like coming home. Great service, knowledgable people and someone yo can trust with DR. Steve.Richardson.
Jun 15, 2020
Great place! The ppl there are the BEST. Very kind, and understanding. I been going there, OVER 20 yrs. Will NEVER go anywhere else.
Jun 8, 2020
As always, I was welcomed as I entered the building. All of the office personnel are very sweet and professional ladies. Dr. Richardson is the best. I recommend everyone that ask me about Eye Doctors.
Jun 5, 2020
I got to have a visit with the new doctor Dr. Kirk at Lighthouse. It was also my four year old son's first time visit. She was so good! She answered all my questions, was SO good and kind with my son, and made us both feel so comfortable. I highly recommend this office for all your eye/sight needs.
Jun 5, 2020
These people are so friendly and take the time to tell you what is going g.j on In layman's terms
Jun 5, 2020
I had a short wait time. Everyone was very kind and helpful. Overall it was a very pleasant experience. Thank you.
Jun 4, 2020
Was treated very well from start to Finish,as always.
Jun 4, 2020
What makes Horner Rausch great are the people. They are very professional, eager to help, caring, and smiling. The office is clean, up to date, and offers great products. I know I can trust this establishment!
May 30, 2020
Very pleased.Staff was professional,courteous,informative,very helpful. Excellent experience.I look forward to my next appt.
May 28, 2020
I love Dr. Richardson and his staff. They make you feel at ease and inform you of any changes t hat may be occuring.
May 28, 2020
Love how much patience these ladies have. I am a very undecisive person and took forever to find a pair of frames I was okay with. I am pretty sure it was after close when I decided. They didn't rush me one bit and offered help and never once tried to push me out of the store.
May 28, 2020
I was very pleased with the entire visit at my eye doctor appointment. Not only with the eye exam but also with the selection of the glasses and the particulars. There was no rushing to get to the next patient. Appointments were scheduled with a little room in between. It was a medical and business appointment but it included a friendly conversation along the way. I left with a smile.....
May 24, 2020
well disappointed I was not given a copy of my purchase of 2 glasses after I paid the full amount of 518.00. I would like to know what my charges were and what the insurance paid. The price of my glasses.
May 21, 2020
I’ve been a patient for many years only brief time I wasn’t due to insurance change. Staff & Dr. Richardson is very professional plus friendly & courteous. I have other medical issues so I have to have a doctor I can trust. All the trust & faith in Dr. Richardson and his entire staff. Definitely recommend to anyone! Thank you for taking care of my eyes. K. Bohannon/ Cookeville TN
May 21, 2020
Very friendly Answers all questions without acting like they r being bothered..
May 19, 2020
This yearly exam was the best ,
May 16, 2020
Very nice staff and great doctor
May 15, 2020
Dr. Richardson and the staff are awesome, pleasant and caring. My appointment was right after the Covid19 shut down, everyone wore masks and took extra precautions for their patients comfort and safety.
May 14, 2020
Staff is very friendly and very helpful.
May 13, 2020
Very p leasant experience . Everyone was extremely courteous and the dr was very good.
May 7, 2020
It sure felt great to be “Back Home” again with Dr. Richardson and the office ladies. From the very first time Dr. Richardson and his staff took care of my eye exam, many years ago, I’ve absolutely loved having my vision needs supplied in their office. There were a few years that their office didn’t accept my insurance, but as soon as my insurance changed and Dr. Richardson’s office accepted my new insurance, I automatically scheduled me an appointment and was extremely happy to get “Back Home,” once again. Guaranteed, hands down, you won’t receive the quality of customer service anywhere else in Cookeville, Tennessee, that you receive at Horner Rausch. Great affords prices. Hugh quality products.
May 6, 2020
First time being at lighthouse optical was very impressed by the entire staff would recommend highly
May 1, 2020
Dr. Richardson and his staff used every precaution during my recent eye exam. I appreciate their diligence during the covid-19 pandemic.
Apr 23, 2020
Everything went great. Employees and Dr very nice and great help during testing.
Apr 22, 2020
I have always had good results from my 20 plus years as a patient of Dr. Richardson. His staff is always pleasant to work with.
Apr 15, 2020
We continue to appreciate the care and concern shown by Dr. Richardson and his staff. When we were notified of the cost of the new prescriptions need for Art's glaucoma, we contacted the office to see if there was any other option. Dr. Richardson called our drug plan provider to inquire about other options on our behalf. His staff was quick to let us know the results of his efforts. He has been proactive in treating Art's eye problems, and we appreciate the help he has given us. Everyone in the office is upbeat, personable and treat us like friends.
Apr 14, 2020
I felt like I was treated very well by the staff and each eye test was explained very well.
Mar 26, 2020
My wife and I drive an hour and a half from Chattanooga to Cookeville to Lighthouse Optical. The staff there are amazing and know know what they are doing. Thank you Lighthouse Optical!
Mar 23, 2020
Lighthouse Optical..... The Wait Is Over.
Mar 22, 2020
As always very helpful inforative,quick service.
Mar 20, 2020
What a great place. Doc Richardson is an amazing eye guy. Caring and efficient. The staff is incredibly gracious and knowledgeable. I can’t imagine going anywhere else.
Mar 16, 2020
Dr. Richardson and his staff are thorough, friendly and kind. They feel like a family and welcome me like I am the same. I am always confident that my eyes have received the best care available. Additionally, their frame selection is always cutting edge current.
Mar 16, 2020
Very professional and friendly. Doctor says I have 20-20 but I'm not sure I believe him. Things blur in the distance and I my depth perception at night is pretty bad. I've gotten used to it though over the ten years I've gone without glasses. I told doctor it doesn't bother me I've gotten used to it. He was polite and professional said he didn't want me to become reliant on the glasses. Maybe I didn't stress that I only want them for nighttime. Maybe that's not what glasses are about. I'm confused really. Why am I paying for vision insurance? I'm going to get a second opinion from another doctor.
Mar 13, 2020
Thankful for you and your staff. We appreciate you all. We look forward to next time. God bless you all.
Mar 7, 2020
As always it was a pleasure to have our eye care provided by Light house!
Mar 4, 2020
Dr. Kirk and all her staff were great. I was very impressed with the state of the art equipment used during my routine exam. I will be back next year!
Feb 24, 2020
Staff are very nice. My only small complaint was the tissues you use in the office are so so rough especially having to use them for your eyes.
Feb 20, 2020
I had a great experience. I got in and out fairly fast, and the staff was very friendly and professional. I feel that they went above and beyond what most eye doctors locations do. They seem to genuinely care about their patient's needs.
Feb 20, 2020
Great staff and friendly service. I would recommend them to anyone
Feb 19, 2020
Loved the service provided at Lighthouse Optical. Dr. Kirk is now and will remain my eye doctor.
Feb 17, 2020
Always a pleasant experience for any eye issues or routine exam. Staff very helpful and kind.
Feb 13, 2020
Always a positive experience at this facility.
Feb 11, 2020
Always a great experience, quick courteous service.
Feb 10, 2020
Dr. Richardson has been my optician now for 22 years and has always been the best in my opinion. I've been wearing glasses for over 37 years, so I've seen my share of optometrists. If you want knowledgeable, polite and reasonable prices, then you should look no further than Dr. Richardson.
Feb 4, 2020
Your staff and Dr. Richardson greet their patients with supportive attention and friendliness making sure they feel cared for. We just moved here from FL and are building a house in Cookeville and glad we found great eye care. Thank you all!
Jan 30, 2020
Great experience! Great folks!
Jan 29, 2020
Prompt service. Friendly knowledgeable staff. I highly recommend for everyone.
Jan 27, 2020
Great patient experience, both administrative and clinical. Friendly, knowledgable, communicative, and thorough staff.
Jan 27, 2020
Clean, Polite, Professional, is how I describe the Lighthouse Practice..Very pleasant to deal with..
Jan 22, 2020
Every person I have encountered in the office has been amazing! The doctor was very thorough and took his time to exam me and listen to my concerns. There are not enough praise to give the girls in optical!! They are the best. They helped me pick out frames and took extra effort to help me find a pair i loved and that looked good. Those girls are fabulous!
Jan 20, 2020
Everyone very nice and helpful
Jan 20, 2020
Professional atmosphere and great service! I would recommend them to anyone who’s looking for a top-quality eye care!
Jan 19, 2020
Awesome service with well trained staff . I highly recommend Dr Richardson and his staff .
Jan 16, 2020
We love Lighthouse Optical. Everyone there are so sweet!! I have gotten the best eye exam I ever had. They are caring and patient with you when you take the eye test. I get very nervous an have a hard time choosing which is best the first or second lens. They always say take your time and they don't get frustrated with you. I have had a couple bad experiences so driving over and hour to go to this group is well worth it!! Thank you! He is a great Doctor and all the staff are terrific.
Jan 13, 2020
Always a very good experience to come there. Prompt, very competent and complete exam, staff is very courteous and helpful. I couldn't ask for more in this field.
Jan 9, 2020
was very impressed with staff and Doctor that saw me . Very professional and they helped me get over being nervous about what an eye exam was. Me could se my eyeball laying on face and Doctors doing stuff to it. Was Wrong on all accounts.
Jan 4, 2020
Dr Richardson and his staff are the best! They are always very professional and courteous. Dr Richardson is very knowledgeable. I highly recommend him.
Jan 3, 2020
They always do an excellent job! Best staff hands down!!
Dec 26, 2019
Very thorough eye exam by Dr. Richardson and staff. They are kind, patient, and friendly.
Dec 20, 2019
Great service. Doctor Richarson was professional and knowledgeable. He was a great help treating my dry eye issue.
Dec 12, 2019
Everyone was extremely nice and very helpful. They told me everything they were checking and why. Got through everything quickly without being rushed
Dec 11, 2019
Wonderful experience, everyone was very friendly.
Dec 4, 2019
Warm friendly engaging and professional. Always a pleasure visiting Lighthouse.
Nov 25, 2019
Everyone was very nice and helpful, will definitely be back! Everyone I encountered from entering the door to leaving was very nice and helpful!
Nov 25, 2019
Dr. Richardson and his staff are always friendly and professional. I'd recommend them to anyone.
Nov 21, 2019
I was so pleased with all aspects of my visit. The facility was clean and modern. The staff were warm and friendly. The Doctor was professional and cheerful. Thank you. I highly recommend you all.
Nov 15, 2019
All of the staff was friendly, efficient, and helpful. I got in before my scheduled time. Overall, a very pleasant experience! I'm glad I chose Lighthouse Optical!
Nov 15, 2019
I’m always treated professionally and personally. The staff is warm and thorough.
Nov 9, 2019
The Doctor and Assistance were cognizant practitioners. They are friendly, patient, and ready to answer questions.
Nov 4, 2019
Lighthouse is awesome! Professional and ready to provide service the moment you walk through the door!
Nov 2, 2019
I am so impressed with dr Richardson and his whole staff. I had accident and cut/scratched my eye and they got me in immediately! He was very calming and assessed the damage. He then followed up with me over the next week. I new if I had any concerns that they would be there for me. This was very comforting And going above and beyond what I expected.
Nov 1, 2019
My visits at Lighthouse were great. All the staff were friendly and very professional. Each of them made everything easy and comfortable. I could not have asked for,more.
Oct 24, 2019
Great service. Personal friendly and knowledgeable staff. Dr. Richardson is the best. He make you feel comfortable and welcomed. Explains everything so you don’t leave with any questions.
Oct 23, 2019
Everyone was VERY NICE AND HELPFUL MY HUSBAND was ecstatic at the service we were given we Will definitely Be back again Thank you for the WONDERFUL CARING SERVICE YOU HAVE GIVEN US
Oct 23, 2019
Was seen on time; no long wait, which was nice. Staff very friendly and professional. Dr. Richardson was nice and really knows what he is doing. I felt like I received a very thorough eye exam.
Oct 23, 2019
Dr Richardson & all his staff are wonderful!
Oct 19, 2019
My visit was awesome. From the. Moment I checked in until I walked out the door with a pair of affordable glasses, every member of the Lighthouse team made me feel “at home”. Everyone was courteous, warm, just genuinely friendly. I was seen on time and given the most extensive eye exam I have ever experienced. I will most definitely be making Lighthouse Optical my new “home” for my vision care and needs! Thank you ALL for a wonderful experience!
Oct 18, 2019
People,patient oriented .Terrific care an thorough exams experienced at what they do Thank you
Oct 13, 2019
This was my first experience with lighthouse optical, and I was impressed. Everyone there was very friendly and helpful. Everything was explained in detail and all my questions were answered. I also feel like my exam was thorough; they took extra time to make sure my prescription was precise. I would recommend Lighthouse Optical.
Oct 11, 2019
My experience at Lighthouse Optical was very pleasant. A peaceful and welcoming environment.
Oct 11, 2019
Very please, the whole staff is very good, friendly and very professional. Dr Kirk is very good. I would highly recommend.
Oct 7, 2019
Dr. Richardson is patient and thorough. I have been going there for 16 years and he is the best. His staff is also very corteous and helpful.
Oct 4, 2019
Prompt, friendly, professional
Sep 27, 2019
Excellent! Love these people and always feel they go above and beyond!
Sep 26, 2019
Dr Robison is awesome. He always takes care of his patients with a wonderful persona.
Sep 23, 2019
Always a great visit. Excellent staff. Kind and professional. Don't feel like a number at the deli counter.
Sep 20, 2019
Very nice and informative, answered all my questions
Sep 13, 2019
Dr. Richardson and his team are always so helpful, pleasant, and supportive. They listen and take care of specific needs. Thank you!
Sep 6, 2019
Excellent, very through, staff are super, would recommend to any one. they do need a better selection on men's safety glasses for employees who's offer a voucher, for those particular glasses. other than that, thank all of you for a great job.
Sep 1, 2019
I always have a good experience at Lighthouse Optical.
Aug 23, 2019
Wonderful staff. Very thorough eye exam. Very pleased.
Aug 23, 2019
Best dentist ever!!! Every person I encountered was very helpful and seemed happy to help.
Aug 22, 2019
The only choice in town for me is lighthouse optical. I highly recommend Doctor Richardson and his staff
Aug 16, 2019
As a new patient, everyone was very welcoming and the exam was very thorough.
Aug 7, 2019
I was very pleased with my visit at Lighthouse Optical. Everyone was very professional and very knowledgeable of everything. I would recommend Lighthouse Optical to anyone.
Aug 5, 2019
Love the Staff. The doctor and staff take time to explain to you all matters regarding your care.
Aug 2, 2019
Very professional yet friendly. Modern equipment. Dr. Richardson very caring as were the staff. Ten Starrs from me.
Jul 31, 2019
Excellent Doctor, competent caring staff.
Jul 31, 2019
I’m grateful that the doctor was able to do something to help my eyes. I’m still under treatment and progressing well.
Jul 30, 2019
Really impressed. Everyone at Lighthouse Optical was professional, efficient, and helpful (and fun). Dr. Richardson explains everything really well. The exam was very thorough and every step explained.
Jul 25, 2019
Dr. Richardson is wonderful, and his friendly, professional staff are courteous and kind. I wouldn't go anywhere else!
Jul 24, 2019
My experience at Lighthouse was awesome!
Jul 22, 2019
Love this office everyone is Pleasant and helpful. My apt was on time and Dr Richardson spent time with me and answered my questions.
Jul 12, 2019
Excellent reception area!!! Dr. Richardson and his staff are very kind, knowledgeable, and helpful. We have been coming to this place for so long that they know our family and we are treated super.
Jul 11, 2019
The staff is very attentive and accommodating. The ophthalmologist was very comprehensive eye examination.
Jun 13, 2019
I was very happy with my experience here.
Jun 13, 2019
These are the most caring and competent group of medical people in Cookeville. Dr. Richardson always answers all my questions and concerns. The staff is friendly, helpful, and kind.
Jun 7, 2019
I think Dr. Richardson is extremely knowledgeable and very personable but I did have a problem with the diagnostic machines as they’re extremely difficult to use and I have a sciatica problem I am I have to go through the maneuvers and be all stressed out to accommodate the machines so that I get the right results It is extremely uncomfortable
May 31, 2019
All aspects of the appointment went as usual. Excellent service on all levels.
May 31, 2019
Always a pleasant visit . Everyone was great.
May 24, 2019
All of the staff were very welcoming! Very thorough and a great experience for my first visit.
May 23, 2019
I had a large floater to appear in my eye. No particular event occurred it was just there one day. I'd had them in the past but this one was much larger. After listening to my wife nag for several days I agreed to go get it checked fully expecting to find nothing wrong. Dr. Amanda Kirk examined my eye and was concerned by some bleeding she saw and suspected that there could be a hole in my retina. She referred me to Dr. Arrindell and he much to my surprise confirmed that there was a hole in my retina that could have become larger and led to a detached retina. He said this was an excellent catch on Dr. Kirks part and was something we could fix that day with a laser. I was very impressed with this office, the friendly staff and especially Dr. Amanda's expertise and would recommend them to family and friends.
May 21, 2019
Awesome! Such a friendly and knowledge able staff!
May 20, 2019
I had a great experience at Lighthouse Optical! It was a complete 180 from the last place I went to. Everyone was so welcoming when I came in. Each person I dealt with directly was very nice and knowledgeable, and they did a great job of explaining my visit results and different options. I would highly recommend them!
May 16, 2019
I've always received prompt, courteous service and the service is professional.
May 13, 2019
Always enjoy going for my eye doctor appointment. They always have the latest technology and listen to any concerns and help appropriately.
May 10, 2019
Great visit! I have nothing to complain about!
May 9, 2019
Excellent , Frendly great service Thanks
Apr 27, 2019
excellent sincere service and friendships
Apr 27, 2019
The best part about this office is the staff! Everyone is polite and friendly. The office is very clean. They also had a large selection of glasses to choose from. They are low pressure and let you choose what you like best.
Apr 25, 2019
Great place!! No wait and all the staff and the Doctor were amazingly helpful!
Apr 24, 2019
A pleasant experience overall. The staff is courteous and makes patients feel comfortable.
Apr 24, 2019
I personally LOVE this place!!! The staff is always amazing and always find a way to make you feel right at home. Their customer service is the best, even when I had an eye emergency or just a regular visit, they always went out of their way to make me feel like I was important. Recently I signed up to the patient portal they created for me. So after every visit or even if I just couldn't remember what was said to me during the visit, I can always check my patient portal and see everything about it...I LOVE THAT...I never question or feel like I'm in the dark about anything gives me a sense of security with them. I wish all doctors offices did that especially for someone who hates going to any type of doctor.Even when it came to my insurance or lack thereof, they did all they could to help me in any way and made sure I understood every option.You know how you can't see without your glasses and how hard it makes it to pick/try on new glasses that acutally look good on you because of you can't see thru them? Well the staff at this location acually are honest in helping you and not just trying to sell you expensive glasses you don't need. However, if you should definetly check out everything they offer to "upgrade" your glasses. Initially I passed these upgrades up thinking I couldn't afford it but the girls made sure after my insurance I only had to pay almost $30!!! I personally recommend this place for anybody's vision needs.
Apr 22, 2019
Very nice people. Love the doctors Friendly
Apr 18, 2019
Highly recommend Light House Optical. Everyone very professional. Makes you feel at home. Good people.
Apr 15, 2019
The exam was thorough and helped me to know what I needed to know about my eyes so I could do what needed to be done to resolve my problems.
Apr 15, 2019
Lighthouse Optical staff and Dr. Richardson have always been great! My family and I have been going to them for over 20 years.
Apr 11, 2019
5 star all the way!! Could not be happier with treatment
Apr 8, 2019
Very helpful and very friendly employees.
Apr 5, 2019
Always friendly ,professional and helpful
Mar 29, 2019
The staff was detailed in what they where doing. The doctor was excellent in what he was doing and explained things as he was doing his test. Great bunch of people.
Mar 25, 2019
As always, the most helpful staff and great all around treatment! Dr. Richards is the best! Rachel is wonderful and I can count on her to get right back with me if I need anything between visits.
Mar 21, 2019
I had a great experience. I saw Dr Kirk for the first time and she was very informative about my situation. She was very friendly and went into great detail when talking to me and when examining my eyes. I was very happy with my appointment.
Mar 21, 2019
Everyone was helpful and friendly.
Mar 4, 2019
Great service, very friendly my family loves lighthouse optical.
Mar 4, 2019
Great experience. Got right in, everything well explained.
Feb 28, 2019
Very happy with entire staff and service provided.
Feb 27, 2019
Dr Richardson has been very helpful with my eye condition. He is caring and kind.
Feb 22, 2019
Great experience!! Caring personnel!!!
Feb 21, 2019
I give this office a 5 star rating! I would highly recommend this office to anyone!
Feb 21, 2019
Awesome staff that wants to help
Feb 21, 2019
I am always treated nicely and with respect. They are very knowledgeable and helpful
Feb 18, 2019
You can't improve on PERFECT!
Feb 14, 2019
Everyone at the facility was nice and accommodating to my daughter and I. We would highly recommend this facility.
Feb 11, 2019
Very friendly and professional staff!
Feb 11, 2019
Thanks so much for you kind staff for working with me.
Feb 7, 2019
Very friendly and professional practice. Highly recommend.
Feb 4, 2019
All the staff was very nice and helpful.
Feb 4, 2019
I was very pleased with the care I received at your optical! Very professional calming atmosphere 👍
Feb 1, 2019
Very nice people, felt at home
Jan 28, 2019
Extremely helpful in every way
Jan 23, 2019
Great experiance from start to finish very through and professional
Jan 21, 2019
Very friendly and everyone was very helpful and iam so glad i use them !!!
Jan 17, 2019
Great place, better people The treatment, service and customer service is superb. I will not do business anywhere else.
Jan 14, 2019
I am always very pleased with my eye exam and glasses that I get through Horner Rausch Optical. The staff always are very professional and take care of my every need. I would highly recommend them for other folks to use.
Jan 14, 2019
Great and fast service he loved it! Will be recommending!
Jan 10, 2019
Dr. Richardson and staff are always friendly, professional, and helpful. Eye ware fr every budget.
Jan 6, 2019
Love all you guys looking forward to a new year of doing business with you we feel like family there
Dec 31, 2018
The employees were nice and friendly. I did not have to wait.
Dec 30, 2018
Love the short wait time, but much improvement is needed concerning the friendliness of the staff. One staff member was extremely rude. Dr. Richardson is good and thorough.
Dec 23, 2018
Best office staff ever! Always so friendly and get you taken care of quickly. Dr. Richardson is excellent!
Dec 21, 2018
I love coming to Lighthouse Optical. It is easy to get an appointment time that works with my schedule, wait time in the office is minimal, all of the staff are friendly and helpful, and I even got a free pair of glasses when buying a years supply of contacts at my last appointment!
Dec 16, 2018
I always get a much more detailed exam than I did at other places. The doctor gave me some eyedrop samples. The lady that helped me was very good at suggesting frames and they had a good selection.
Dec 16, 2018
Picking out new glasses can be fun!
Dec 13, 2018
This place is amazing! Everyone there is super friendly and super helpful. Best place I've gone for my eyes!!!
Dec 12, 2018
Great experience. Love seeing Dr. Richardson.
Nov 30, 2018
The exam was professional and friendly, thorough and kind. The Doctor and staff are phenomenal and I especially appreciate the help I was given by the ladies picking my frames, especially knowing that it was at the very end of a long day. I highly recommend them!!!
Nov 29, 2018
My experience start (making appointment) to finish was exceptional.
Nov 22, 2018
Great place ! Awesome staff, very friendly. They do a great job and I won’t go anywhere else.
Nov 19, 2018
Everyone I dealt with was extremely friendly and helpful!
Nov 15, 2018
Quick and easy check-in and minimal wait
Nov 15, 2018
Horner Rausch has been my eye doctor for 19 years. The faculty is amazing. They are so friendly and always remember my face when I walk in the door.
Nov 8, 2018
Love these people Awesome always.
Nov 7, 2018
As always, everyone makes me feel so comfortable when I come in. Everyone is so polite, kind and knowledgeable.
Nov 5, 2018
Dr Richardson and his staff are the best! They always take very good care of my eye care needs, listen to my questions and answer each thoroughly. Dr. Richardson is very knowledgeable. He has a very pleasant personality and very professional. I would highly recommend him and his staff.
Nov 3, 2018
my husband was treated with respect an kindness i am so grateful for the service we received.
Oct 29, 2018
I have been a patient at Light House Optical for over 20 years. Dr. Richardson is a skilled clinician and performs a thorough examination. His staff is friendly and well trained. Dr Richardson and his staff will give you a 5 star experience now an in your future appointments.
Oct 29, 2018
Awesome experience!!! Dr. Richardson is very knowledgeable and kind to answer and explain any concern. Dan did my screening and he was awesome. And Rachel help me very patiently to find my new glasses. I will come back.
Oct 27, 2018
Great people, quick service!
Oct 26, 2018
I was seen very efficiently and all staff members were very pleasant and nice.
Oct 25, 2018
I had two friends to refer me there my experience was awesome everyone was so nice so glad that I decided to go there awesome group of people the doctor was awesome I would recommend this place to anyone I would give them 5 stars
Oct 19, 2018
Everything was done as it should be done.
Oct 18, 2018
Good experience and look forward to going back.
Oct 10, 2018
I had a wonderful experience at Lighthouse Optical. Friendly and helpful staff, a comfortable environment, and excellent customer service.
Oct 10, 2018
Dr. Richardson and his staff are always so professional and kind! You feel like your with family whenever you are there. I would highly recommend Lighthouse Optical to anyone looking for excellence in eye care.
Oct 10, 2018
New Patient! Absolutely loved my experience. I feel like all of the other optometrists that I’ve seen have been cheating me out of an exam. I feel like this place was very friendly and were very thorough on making sure my vision needs were met. There were parts of the exam that I have never had done before and I’ve had vision problems since I was a child. I told billing I was afraid of my copay and that was the reason why it had been 4 years since I had returned for an eye exam. She had everything billed before my exam to show me what my coverage would look like before picking out my frames. I absolutely loved this place and will return annually with no fear or concerns. I picked this business because they were also sponsors of my child’s singers chorus at school. Even though this is her last year as a sycamore singer, I will be a lifetime customer for lighthouse optical. Thanks again for everything your wonderful staff had done to go above and beyond to make me feel as comfortable and taken care of as possible.
Oct 3, 2018
Professional, Great frames to pick from at reasonable prices. The BEST quality of lenses. Thats why I keep coming back.
Oct 1, 2018
Dr. Richardson and staff are very friendly and professional. I was very happy with my appointment experience.
Sep 20, 2018
Great visit as always. Dr. Richardson is a very kind and caring as well as very knowledgeable.
Sep 20, 2018
Everyone is friendly, helpful and knowledgeable. I have been coming here for years and will continue to do so in the future.
Sep 17, 2018
I am always warmly greeted, professionally treated and kindly considered.
Sep 17, 2018
Friendly, competent, cheerful people everywhere in Lighthouse Optical. Everybody smiles and you really feel they know what they are doing with all that high-tech machinery. I was seen promptly and didn't have to wait at all.
Sep 13, 2018
Great experience. Friendly and Helpful staff, explained everything in detail.
Sep 10, 2018
Had a great experience all the staff and Dr. were very Friendly and experienced. This will be the only place I take my family in the future for all our optical needs!!!
Sep 3, 2018
The staff at Lighthouse Optical was very helpful and extremely friendly. Dr. Richardson was great and they are very thorough. I highly recommend going there for your optical needs.
Sep 2, 2018
1st time visiting this office, the staff was incredibly nice. I was very nervous for my visit but everyone made me feel very welcome. The Dr was exceptional & explained everything with detail. The whole experience was nice & I was taken care og with great care! I would highly recommended your office to all my family & friends!
Aug 26, 2018
A+ in all areas of the office! on time, smiling faces. this is what I call Client care Thank you So much !
Aug 25, 2018
As always the staff at Lighthouse is professional and welcoming. Over the years I have never been disappointed in my dealings with them. Dr. Richardson is the best!
Aug 20, 2018
This eye exam was very pleasant They checked things I didn’t even know might need checking and did a very thourough job. They didn’t have me wait for a long time, and the billing was very straightforward.
Aug 19, 2018
Wonderful professional service.
Aug 16, 2018
This was a great experience. The staff was cuteous and very nice. They always make everyone feel at home and comfortable. The atmosphere is always great.
Aug 16, 2018
Very friendly yet professional, knowledgeable, understandable, and thorough
Aug 16, 2018
This was my first visit to Lighthouse Optical. They have a very friendly and knowledgeable staff with an extensive line of modern eye exam equipment. I was impressed with this practice and have already recommended them to others.
Aug 14, 2018
Always good and efficient service
Aug 13, 2018
Friendly office staff and provider. Helpful and knowledgeable. Dr Richardson is very knowledgeable and friendly. Marlania was very helpful and explained benefits and helped find cost effective ways to best supply our needs.
Aug 11, 2018
Always top notch service. Professional and friendly.
Aug 10, 2018
Dr. Richardson and staff are always professional, courteous and helpful. I wouldn't go anywhere else for my eye care needs
Aug 6, 2018
Everybody was nice and polite but it took way too long for having the first appointment of the day.
Aug 3, 2018
The staff was wonderful and my wait time was less than 10 minutes, and that's because I got there 10 minutes before my appointment. The doctor was very thorough in the eye exam, he took the time to really talk to me about my eyes, didnt try to hurry through the test and get you out. Very comfortable atmosphere. They make you feel at home.
Aug 2, 2018
Took my daughter for her first eye exam (she’s 5) they were so good with her and answered any questions I had!! Highly recommend!!
Aug 2, 2018
Very please that when I have a problem he can work me in.
Jul 28, 2018
i can always depend on being seen when i have a need.
Jul 27, 2018
I'm was very happy with the friendly treatment I received at Lighthouse Optical. I also was happy that I could make an appointment via email. I don't have vision insurance, so I was glad my vision was pretty good! Thanks
Jul 26, 2018
Everyone is always so friendly and helpful. Always get a great eye exam
Jul 23, 2018
I found Dr Stephen Richardson while looking online for an eye doctor. His reviews were outstanding. I got the best exam I’ve I ever had in all my 73 years.
Jul 22, 2018
Worked me in for eye problem. Always professional and courteous. Love this office and the staff. They take a personal interest in their patients and work to make my eyesight the best it can be!
Jul 12, 2018
Great office! Staff is very friendly and appointments go smoothly and on schedule. Dr. Richardson is a great eye doctor and very personable!
Jul 11, 2018
Everyone was so friendly and thorough in explaining the tests that would come next.
Jul 5, 2018
I was able to schedule my appointment on line. I had a very special need in the glasses I was seeking. There was no problem getting the glasses that I needed, I always come away feeling I have received the best possible care.
Jun 27, 2018
Everyone is very friendly. Scheduled appointment on time. Doctor is awesome!
Jun 22, 2018
Always love visiting Lighthouse Optical. All staff members are professional, yet personable.
Jun 22, 2018
Dr Steven and his staff are always friendly and very competent. I have been a patient there for more than 10 years. I have many eye issues, and Dr. Steven always addresses them all.
Jun 4, 2018
Very professional and prompt. It didn't hurt at all. I was in and out in no time at all. I didn't have to wait to be seen. Thank you!
May 31, 2018
Excellent, Excellent, Excellent!
May 31, 2018
Dr. Richardson and his assistant were their usual competent selves.
May 31, 2018
Dr Richardson and his staff are the best! All are very knowledgeable, professional and friendly.
May 24, 2018
Good experience. Staff helped me look at sunglass options while waiting for appointment time. Courteous, professional staff.
May 21, 2018
Great overall experience with the folks providing great service! You guys are great at what you do.
May 21, 2018
They are all always great in the store
May 17, 2018
Dr. Richardson was able to get me in when I inadvertently scratched my cornea with a mascara wand. He made sure that I was comfortable and not expercining any pain or discomfort by following up with me the next day. I have always received excellent treatment from Dr. Richardson and all of his staff. I would highly recommend Lighthouse Optical to my friends and family.
May 17, 2018
As always, the staff and Dr. Robinson made me feel welcome and listened to my questions and concerns.
May 11, 2018
Learned a lot of good stuff about cataracts! I have been holding off a needed appointment way longer than should have occurred, and just because I did not investigate your facility! At my age I had no idea that my future for seeing clearly and more "Brightly" without "coke-bottle glasses", could be accomplished. Thank you so much.
May 9, 2018
This is one doctor visit that you do not dread. I have had nothing but great experiences with Dr. Richardson and the entire staff at Light House Optical.
May 9, 2018
Great office. Friendly staff. Prompt appointments!
May 9, 2018
Very nice staff and Doctor. Did not have an appointment, but they managed to fit me in.
May 7, 2018
The staff were very nice. the office very clean.
May 3, 2018
Love the staff and their friendliness and professionalism. Dr. Richardson is awesome. I have been a patient for over 25 years. Great place!!! Highly recommend
Apr 25, 2018
Dr. Richardson gave a very thorough exam. Office staff was very nice as well.
Apr 18, 2018
Great place. Very friendly and professional . Always glad to see and help you!
Apr 16, 2018
I have been a patient of Dr. Richardson for approximately 30 years or more and have always been treated good. My whole family are patients at Lighthouse Optical. The staff call me by name and are very attentive to my needs. I would not go anywhere else!
Apr 6, 2018
Excellent service for me and my son. The Doctor and wonderful staff was awesome to me and my 4 year old son who was anxious about visit. The staff did a great job at making him feel more comfortable and less anxious which made the visit less stressful and enjoyable for everyone involved.
Mar 30, 2018
It's a party-like atmosphere every time I stop by their office... everyone is so attentive, friendly, and helpful. I wish more people were like these folks!
Mar 30, 2018
I am totally pleased. I would recommend Lighthouse to everyone!
Mar 29, 2018
Everyone was very friendly and helpful.
Mar 29, 2018
They were very professional and very nice I would definitely recommend someone to take there next eye exam here.
Mar 26, 2018
Great as always was in and out quickly
Mar 23, 2018
They were all very professional and kind. I will go back and definitely tell others to go
Mar 22, 2018
Very professional. I enjoyed my first eye exam ever!
Mar 22, 2018
Awesome staff friendly and very helpful & Dr. Richardson is great. We really like him.
Mar 19, 2018
Excellent staff, up-to-date equipment
Mar 19, 2018
Don't need to change anything. Always a pleasant experience with highly qualified staff. Thank you Lighthouse Optical for your truly great service.
Mar 15, 2018
Everyone was very professional, extremely helpful and I felt very welcomed the entire time.
Mar 15, 2018
Always friendly and willing to help. Been going here for a few years and love it. Great service.
Feb 28, 2018
Everyone was very professional and very friendly. My first visit on Friday will definitely recommend you to others. Have many friends and family and coworkers that come here
Feb 26, 2018
Wonderful experience. Always enjoy being there.
Feb 21, 2018
Everyone was very pleasant and professional. Great service.
Feb 21, 2018
Very Knowledgable and Helpful Staff. Always very nice.
Feb 19, 2018
Best experience and I can always count on seeing clearly. Highly recommend!
Feb 17, 2018
Great service, courteous workers and very qualified doctor
Feb 15, 2018
Dr Richardson and his group are the best ! I have been going to him for years and feel very confident in their work.
Feb 15, 2018
Very pleased with the staff and Dr - BUT not too pleased with the wait time, and wait time once taken in.
Feb 15, 2018
Love this place everyone has a smile as soon as you go in and very helpful
Feb 2, 2018
Everyone was very nice and quick to take care of everything!
Feb 1, 2018
I’m extremely please with the service from everyone involved during my visit. From being recognized when I wanted in to the wait time, explanation from the techs, to the doctor and down to the extremely friendly ladies I saw for ordering my glasses. This is by far a customer driven environment.
Feb 1, 2018
It is great when you find a doctor who is caring and his employees too. Thank You.
Feb 1, 2018
Everone at Lighthouse has a great smile and are always frindly and professional.
Jan 24, 2018
The staff was professional, friendly, helpful and we had fun with picking out new frames for my husband and myself.
Jan 22, 2018
Very pleased. I was having an immediate problem and you saw me in short order.
Jan 15, 2018
Dr. Richardson is very through and knowledgeable. The staff is always cheerful and helpful.
Jan 5, 2018
Have been a customer for years and I always get in quick. The staff is great and professional.
Jan 5, 2018
Dr. Richardson is great and has all ways taken the time to answer all my questions. Being able to view and order your glasses from your website would be great. It would also be great if we could tell you glasses we want and you order them if you don't have them.
Jan 4, 2018
Always friendly and professional.
Jan 3, 2018
I appreciate the time and attention provided by Dr. Richardson and all of the staff. I never feel rushed and feel like I am important to them. The selection of eyewear is excellent and they help me understand my insurance benefits.
Dec 11, 2017
I was really satisfied with my visit .Everyone was so nice made me feel so welcome .the care was great I have good all my family and friends about you .Thank you so much
Dec 5, 2017
Everyone at Lighthouse Optical is wonderful! Dr. Richardson and his staff are absolutely-top notch!!!
Dec 4, 2017
I was a new patient so I got the works done, I may have been in there 2 hours but it didn't feel like it the assistants were friendly and all had great attitudes and the Dr. Richardson was great as well, very thorough and super friendly. I will be a patient there for life!
Nov 27, 2017
I enjoyed my apt w/Dr. Shepherd and the ladies. I love the glasses I picked out and look forward to picking them up when they are ready.
Nov 22, 2017
Very friendly, knowledgeable staff. Got my visit started ahead of schedule. Best office in town!!
Nov 10, 2017
Everyone is so friendly, kind and caring. Would go to any other Optical, as long as Horner Rausch Optical is here in town.
Nov 9, 2017
As an out of town/state patient, I cannot brag enough on the time and attention to detail of the doctor and staff. They go way beyond what I experience in the city/state where I live. Thank you.
Nov 7, 2017
So grateful for the staff at Lighthouse Optical! I was not going to have my eyes dilated, grateful that the doctor saw something on the 3d image and found a tear in my retina that will be repaired next week.
Nov 6, 2017
I was extremely please with my experience at your business. Everyone was very polite and put me at ease immediately. My concerns were met by the doctor as well. It is nice to have your concerns listened to and a plan of action put in place. I look forward to a long relationship with your business.
Nov 6, 2017
Wonderful experience, helpful and friendly staff, efficient and organized. What else could you want?
Oct 28, 2017
Very nice appointment and staff were professional.
Oct 24, 2017
Love going to e-mail to check my appointments. Dr.Richardson and his staff are the best. A very welcoming atmosphere and someone is always ready to help.
Oct 20, 2017
Love the staff and Dr. Richardson! Always looking out for my best interest. Willing to take my call and answer my questions anytime. Appointments are on time and thorough. Great eye care provided.
Oct 20, 2017
Friendly and Professional. The whole staff is great. They see you promptly. Doctor Richards is Nit only highly qualified and professional but friendly also.
Oct 16, 2017
I've been to you guys for years and just keep coming back so I must be happy with everything about your services.
Oct 14, 2017
Everyone was very friendly, professional and warm. I felt the exam was thorough and was happy with the frame choices.
Oct 9, 2017
Wonderful place. Everyone from the front desk, to the check out was very helpful. Actually, they told me I had an additional benefit on my insurance i didn't know I had!!!! Dr. Richardson is great! Picked up my glasses and she took the time to make adjustments and made sure they were good. I will be coming back for my next appointment.
Oct 5, 2017
Always very professional. Great group of employees who make you feel that you are special.
Oct 3, 2017
Dr. Richardson and his staff are great. Very supportive and understanding. The atmosphere is comfortable and they are helpfull in any way possible.
Oct 3, 2017
Love this office Dr. Richardson and his staff are professional and super friendly. Been going here 15 years never had a bad visit.
Sep 27, 2017
Dr. Richardson and the staff are very efficient and caring. They make you feel at ease and let you know what they are doing every step of the way.
Sep 22, 2017
The staff and Doctor always have time for you. Any question is always answered competently and courteously.
Sep 14, 2017
Everyone is always friendly and caring
Sep 13, 2017
Very thorough. On time. Everyone very friendly.
Sep 13, 2017
I always have a great experience with Dr. Richardson and the office staff!
Sep 8, 2017