Li and Liao Optometry

Dr. Dawson Li

Star Star Star Star Star 393 Reviews

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Reviews

StarStarStarStarStar The staff is always courteous and professional.... —    (Patient since 2019)

The staff is always courteous and professional. Alyssa (sp?) did a great job. Love Dr Li and Liao!!


StarStarStarStarStar Very thorough  —    (Patient since 2019)

I was very pleased with my eye exam. I don’t remember names but my doctor’s assistant was very thorough and very patient with me. My doctor was very thorough and very patient with me,also.


StarStarStarStarStar Thank you for taking such good care of my eyesi... —    (Patient since 2019)

Thank you for taking such good care of my eyesight. I love Dr.Li and his wonderful staff.. Your use of current technology for diagnostics is amazing, impressive and thorough. Dr.Li’s practice is A-1!


StarStarStarStarStar Very clean and neat office space. Supper friend... —    (Patient since 2019)

Very clean and neat office space. Supper friendly staff. Doctor was very friendly and listened to my concerns. Overall a great experience. Only suggestion: Tiffany & Co Eye-wear would be awesome to add!


StarStarStarStarStar The staff that assisted me were awesome. I'm gl... —    (Patient since 2019)

The staff that assisted me were awesome. I'm glad I went there...


StarStarStarStarStar Always a Delight . —    (Patient since 2019)

Always a Delight to visit this office. Everyone is friendly and so kind and patient. I have been going here since Dr. Li came to Bakersfield. Love his staff and him as well. Great Doctor.


StarStarStarStarStar Eye Exam —    (Patient since 2019)

Great company, Nice staff, Best and newest technology for long term care. I would definitely recommend utilizing Li & Liao optometry.


StarStarStarStarStar Eye Exam Visit  —    (Patient since 2019)

I visited Dr Liao to get an eye exam and I was very pleased with the Excellent service I received from all of her staff


StarStarStarStarStar  —    (Patient since 2019)

Your staff is always professional and friendly. I appreciate the 7 AM appointment I was able to make because I have to work in the mornings.


StarStarStarStarStar Very impressed! —    (Patient since 2019)

I was very impressed with the knowledge and professionalism of the people I dellt with during my visit.


StarStarStarStarStar Awesome and incomparable !!! —    (Patient since 2019)

Awesome and incomparable !!!


StarStarStarStarStar This is the friendliest and best eye exam exper... —    (Patient since 2019)

This is the friendliest and best eye exam experience I have ever had. This group has it together. They are well organized and they made me feel it was personal just for me.


StarStarStarStarStar I took my son to Li and Liao optometry for an e... —    (Patient since 2019)

I took my son to Li and Liao optometry for an eye exam. I was blown away by the courtesy we were shown. Dr Ng was great. She was so nice to me and my son. Very informative and thorough through the exam. She should my son the pictures of his eyes and she explained to him everything in detail. I will refer my daughter and husband to get their exams done with them. Excellent!!!!


StarStarStarStarStar Attitude=A+++ —    (Patient since 2019)

Doctor was a joy. She was pleasant and easy to speak with. I felt comfortable. She let me know what she was doing step by step during the examination which was super awesome. It was nice to see them clean everything that your face will be touching while in the room. Safe and sanitary environment.


StarStarStarStarStar  —    (Patient since 2019)

Dr Liao is so sweet. Her staff is very polite when answering the phone, welcoming you in. The staff was helpful in assisting me in picking out my new glasses. The whole experience was great.


StarStarStarStarStar The office is close to home and in a nice locat... —    (Patient since 2019)

The office is close to home and in a nice location. The girls are always very helpful and super sweet. They have the nicest frames available. My glasses always come in a couple days maybe a week. They have the most update technology available!


StarStarStarStarStar Great team. The doctor was very thorough in hi... —    (Patient since 2019)

Great team. The doctor was very thorough in his explanation.


StarStarStarStarStar Great services —    (Patient since 2019)

I've been having my vision exam with Li and Liam Optometry for many years! I tried another optometrist but it was not the same. I can honestly say that the exam was very through and the Dr. Was awesome in explaining my exam! The assistant was very knowledgeable and explained what she was doing as well! Highly recommend this place.


StarStarStarStarStar  —    (Patient since 2019)

I have been completely satisfied with all treatment I have received while at Li & Liao Optometry. The staff are professional and dedicated. . I suffer from extremely dry eyes. Definitely appreciate their concern for this most unpleasant day to day experience!!


StarStarStarStarStar privileged to be a patient! —    (Patient since 2019)

Fantastic service, as always. Many doctor appointments can be a bear. But Li and Liao are a far cry from most doctors. Personal connection, great attitudes, always friendly. I feel privileged to be their patient!


StarStarStarStarStar Great Job. Very clean facility and nice equipme... —    (Patient since 2019)

Great Job. Very clean facility and nice equipment.


StarStarStarStarStar Amazing!  —    (Patient since 2019)

Very friendly staff and Doctors. We were seen on time. Doc Liao explained what she was seeing and what she was doing with my son the whole appointment. She even dilated his eyes to double check her findings and to make sure everything was correct. The young lady who helped prior to his exam and who helped with the purchase of his glasses was equally amazing and patient. I will be coming back to be seen myself and we will continue to see Doc Liao for our son. Great Job!


StarStarStarStarStar I always feel like I am so very well taken care... —    (Patient since 2019)

I always feel like I am so very well taken care of. I would recommend this office to anyone!


StarStarStarStarStar Excellent care & service.I would highly recomm... —    (Patient since 2019)

Excellent care & service. I would highly recommend this office & Dr. Li.


StarStarStarStarStar Dr. Ng —    (Patient since 2019)

Dr. Ng is very throughout during the eye exams. she is friendly and personable.


StarStarStarStarStar As always the staffs and Dr. Li are always frie... —    (Patient since 2019)

As always the staffs and Dr. Li are always friendly, helpful and knowledgeable. The place is always clean and pleasant. Everyone is always welcome with the coffee and water. Thank you!


StarStarStarStarStar  —    (Patient since 2019)

The best optometry experience I've ever had! From making the initial appointment to the friendly goodbyes this team definitely understands taking care of the customer. I have definitely found my family's optometrist.


StarStarStarStarStar Convenient  —    (Patient since 2019)

I appreciate being able to get a same day appointment. Very easy & convenient!


StarStarStarStarStar nice staff, excellent dr, fast service —    (Patient since 2019)

nice staff, excellent dr, fast service


StarStarStarStarStar My Favorite Dr Appointment. —    (Patient since 2019)

My favorite Dr appointment. I love the professionalism, and how courteous the entire staff is. The way you’re treated, it makes you feel special, and appreciated.


StarStarStarStarStar Best Eye Dr. in Bakersfield!  —    (Patient since 2019)

I bring my 3 year old and never am disappointed. All the staff is wonderful and patient. Couldn’t ask for more!


StarStarStarStarStar I enjoy the staff and Dr. Li. I had a great exp... —    (Patient since 2019)

I enjoy the staff and Dr. Li. I had a great experience for my first time.


StarStarStarStarStar Kind and caring staff.Very accommodating to my... —    (Patient since 2019)

Kind and caring staff. Very accommodating to my limited mobility. Dr.Li takes very good care of me.


StarStarStarStarStar Very nice and helpful staff and doctors!  —    (Patient since 2019)

Very nice and helpful staff and doctors!


StarStarStarStarStar Love Dr. Liao and staff! Helpful, thorough and... —    (Patient since 2019)

Love Dr. Liao and staff! Helpful, thorough and friendly!


StarStarStarStarStar Almost perfect —    (Patient since 2019)

Had a great appointment my only complaint/need would have been a better explanation of the charges associated with my glasses. I think I got feature I didn’t want or I would have reconsidered had I know how much was and was not covered by my insurance.


StarStarStarStarStar When ordering sunglasses it was not a good expe... —    (Patient since 2019)

When ordering sunglasses it was not a good experience. Dr and the first technician that helped us with every day glasses they were awesome. I didn’t like the fact that I couldn’t use my birthday coupon on my daughters glasses it has to be used for me. I don’t think I’ll need a new pair since I purchased every day glasses and sunglasses at the same time.


StarStarStarStarStar Highly recommend! —    (Patient since 2019)

I was highly impressed with the service I received yesterday. It was quick, clean, and customer service was top notch. We just moved here and it was good to know that I can cross ‘finding an eye doctor’ off the list from the experience I had yesterday.


StarStarStarStarStar Great service and friendly staff —    (Patient since 2019)

Great service and friendly staff


StarStarStarStarStar This was the first time I’ve been here. The st... —    (Patient since 2019)

This was the first time I’ve been here. The staff was so friendly and helpful from the moment I walked in the door to leaving. I was very happy from the quality of service here.


StarStarStarStarStar This practice is always professional and works ... —    (Patient since 2019)

This practice is always professional and works hard to make sure patients are well cared for. I had a recent eye injury and my regular Dr. (Li) was out of town. They were able to get me in to see another Doctor and I am pleased with my treatment. Thank you for always being there for your patients.


StarStarStarStarStar Everyone was very pleasant and professional. —    (Patient since 2019)

Everyone was very pleasant and professional.


StarStarStarStarStar Great service very detailed and nice people. —    (Patient since 2019)

Great service very detailed and nice people.


StarStarStarStarStar Always professional and helpful  —    (Patient since 2019)

Such a clean and modern facility and such attentive staff. The eye exam was a breeze and all my current future eye needs were covered. Picking out glasses was smooth with the helpful and knowledgeable staff.


StarStarStarStarStar My visit to Dr. Li office was excellent as alwa... —    (Patient since 2019)

My visit to Dr. Li office was excellent as always.


StarStarStarStarStar I love this office. Everyone is very friendly a... —    (Patient since 2019)

I love this office. Everyone is very friendly and accommodating. Dr. Li is wonderful. Never an awkward or uncomfortable moment. I highly recommend this office.


StarStarStarStarStar I had a great experience bringing my daughter A... —    (Patient since 2019)

I had a great experience bringing my daughter Alyssa here. I was actually waiting for another place to call me back and one of my coworkers told me about you guys. I called Friday morning and had same day appointment. It was great and your staff was very friendly. Thank you for the great experience.


StarStarStarStarStar I was very impressed with the update technology... —    (Patient since 2019)

I was very impressed with the update technology of your equipment in the analyzing the patience eye care. All of the staff members I encountered on my visit were very nice and helpful.


StarStarStarStarStar We always have a very pleasant visit. Thank you... —    (Patient since 2019)

We always have a very pleasant visit. Thank you!


StarStarStarStarStar R.Richer  —    (Patient since 2019)

Friendly staff, Quilty Service,


StarStarStarStarStar I feel very confident in the care  —    (Patient since 2019)

I feel very confident in the care I received from the doctors there. I love the option of taking the xray of the cornea to see the real health of my eye. The office is pleasant, attractive, and convenient. The staff is so friendly, professional, and helpful.


StarStarStarStarStar Customer Service is always so friendly and help... —    (Patient since 2019)

Customer Service is always so friendly and helpful. From the time you walk thru the door they always have a smile and good attitude .


StarStarStarStarStar Always a great experience.  —    (Patient since 2019)

Always a great experience. Dr Li is always friendly, explains everything in terms that everyone can understand. He found a problem in my eye a few years ago that others had missed. He listens to concerns, answers questions and take his time. The staff is friendly and knowledgeable. I highly recommend this office. Beautiful eyewear selection and the best in optical lens.


StarStarStarStarStar They are awesome and so nice  —    (Patient since 2019)

They are awesome and so nice


StarStarStarStarStar so professional -- wonderful doctors and staff!... —    (Patient since 2019)

so professional -- wonderful doctors and staff!


StarStarStarStarStar A model of excellence for all to follow!  —    (Patient since 2019)

Always a great experience with Li and Liao Optometry. Friendly staff, amazing doctors, and state of the art technology make for a perfect trifecta of excellence. Ive been a patient here for several years now and the consistency of service has yet to be matched. It’s rare to find such a well run business and quality of care these days, so I always recommend this optometrist to everyone I know. Thank you for all you’ve done for me over the years and for holding such a high standard.


StarStarStarStarStar Samuel Townsend  —    (Patient since 2019)

My visit was great. The people that work their are awesome!


StarStarStarStarStar Love the srStaff very friendly and helpful. Lo... —    (Patient since 2020)

Love the sr Staff very friendly and helpful. Love my doctor NG. Received my contacts 2days later. Great service


StarStarStarStarStar My family and I had a wonderful experience! It... —    (Patient since 0001)

My family and I had a wonderful experience! It was our first time at Li and Liao Optometry and everyone was courteous and helpful! It's rare to find a business that still treats customers like they mean something! Thank you very much!!


StarStarStarStarStar I have been a patient of Li and Liao Optometry ... —    (Patient since 0001)

I have been a patient of Li and Liao Optometry for many years now and I am always impressed - from the state of the art technology to their professional personalized care. The appointment is never rushed and the main focus is on healthy eyes. They treat you like family - I strongly recommend Li and Liao Optometry.


StarStarStarStarStar A very thorough eye exam. —    (Patient since 2019)

Even though I arrived for my appointment a few minutes late, I was taken, to start my exam, in a very timely manner. It was a very thorough exam, including a 3D picture of the inside of my eyes.The equipment seemed to be the state of the art. I was very impressed by the whole procedure.


StarStarStarStarStar Knowledgeable and friendly staff that had my be... —    (Patient since 0001)

Knowledgeable and friendly staff that had my best interest at heart


StarStarStarStarStar Great and Friendly service!  —    (Patient since 0001)

Great and Friendly service!


StarStarStarStarStar As a new patient, I was very comfortable in the... —    (Patient since 2019)

As a new patient, I was very comfortable in the office and was impressed with the professionalism and helpfulness with the staff and Dr. Chao. I am really glad I chose to come to this office.


StarStarStarStarStar Great experience. Professional and friendly sta... —    (Patient since 0001)

Great experience. Professional and friendly staff. I’ll be returning.


StarStarStarStarStar Exceptional Service  —    (Patient since 0001)

All the staff were very nice and took the time to answer all my questions. I arrived a little early to fill out my paperwork and by time I was done doing that they already called me back to do my exam, so really no wait time at all. I really liked how they showed me pictures of the exams they did and explained what they were for and whether or not there was any concerns. Definitely will keep going here.


StarStarStarStarStar Always get in on time and Dr. Li spends time go... —    (Patient since 2019)

Always get in on time and Dr. Li spends time going over your results. He never makes you feel rushed. Just love this Dr. and the Staff.


StarStarStarStarStar Always helpful and always quick!  —    (Patient since 2019)

Always helpful and always quick!


StarStarStarStarStar Wonderful care from all staff members —    (Patient since 0001)

Wonderful care from all staff members


StarStarStarStarNo Star They are always ready to help you and it is a v... —    (Patient since 0001)

They are always ready to help you and it is a very professional office.


StarStarStarStarStar This place Rocks!! —    (Patient since 2019)

This is my 6th year with you guys, I've never waited or had a bad experience. The facility is spotless and state of the art technology is visible everywhere. The staff is amazing, I was there first thing in the morning and was able to observe their staff meeting. Not only was it pleasant but uplifting, definitely the encouraging words you want to hear first thing in the morning, even better when it comes from your place of employment!! Great job!


StarStarStarStarStar Exceptional service, as always. —    (Patient since 2019)

Exceptional service, as always.


StarStarStarStarStar Great Service and Selection —    (Patient since 2019)

So happy with your service and how you took care of my eyes. Checked them all over and explained everything. You are awesome with young and old. Great selection of frames and sunglasses. We will be back year after year after year.


StarStarStarStarStar Friendly staff, thorough eye examination and fa... —    (Patient since 2019)

Friendly staff, thorough eye examination and fair pricing for my glasses. I am a happy customer.


StarStarStarNo StarNo Star Super clean and modern —    (Patient since 2019)

Your office is one of the most clean and modern offices that I’ve ever seen. Your employees are all very helpful and professional always.


StarStarStarStarStar  —    (Patient since 0001)

Very nice staff. Everything is clean. Dr. Chow was very nice. Got us in at last minute. 2 of us. *But the price even after the help from insurance is crazy and ridiculous... It's like we're being punished for having lousy eyesight.


StarStarStarStarStar Note of appreciation  —    (Patient since 0001)

Thank you so much for taking care of my 70yr old father. Your knowledge and caring for the patient was very heartfelt for my father and I. Many thanks to the young lady who assisted in translating for my father in allowing him to understand his status from his last visit. Totally would recommend your to anyone. God bless.


StarStarStarStarStar Love this office —    (Patient since 2019)

Very professional and friendly office. The entire staff is always extremely helpful!


StarStarStarStarStar Staff is nice, courteous and efficient. I give ... —    (Patient since 2019)

Staff is nice, courteous and efficient. I give 10 stars!


StarStarStarStarStar Great visit! Nice people and no issues at all. ... —    (Patient since 0001)

Great visit! Nice people and no issues at all. Highly recommend this office.


StarStarStarStarStar Personnel very friendly and helpful the atmosph... —    (Patient since 0001)

Personnel very friendly and helpful the atmosphere is very comfortable.


StarStarStarStarStar Great service, The wait is really short and the... —    (Patient since 2019)

Great service, The wait is really short and the staff is very friendly.


StarStarStarStarStar Dr. Li and Liao Optometry does an excellent job... —    (Patient since 2020)

Dr. Li and Liao Optometry does an excellent job. They have a wonderful office and an amazing staff and doctors. Denise


StarStarStarStarStar A Doctor I actually like to go to.... —    (Patient since 2019)

This is one place i don't mind going. The staff is always very helpful and kind. Dr. Li is always very thorough in explaining everything. He truly educates you on what he is doing and what is going on. I really appreciate the extra effort he put forth to do so!


StarStarStarStarStar I was very pleased with the staff. —    (Patient since 2019)

I was very pleased with the staff.


StarStarStarStarStar Excellent Patient Care & Service! —    (Patient since 2019)

Excellent care and service (no pressure or push to buy anything-patient's choice) for patients! We have been a patient (well over 25 years) since Dr. Li was with Dr. Uminskey before he retired and Dr. Li took over the practice.


StarStarStarStarStar Phenomenal staff —    (Patient since 2019)

The staff is amazing and phenomenal. You see how much they care about their patients eye care and they answer all questions with understandable responses. I don't think I would go with any other optometrist.


StarStarStarStarStar Always a pleasure going to Dr. Li and Liao appo... —    (Patient since 2019)

Always a pleasure going to Dr. Li and Liao appointments. Very friendly staff and very professional. Never have to wait.


StarStarStarStarStar Service was great doctor and office staff were ... —    (Patient since 0001)

Service was great doctor and office staff were very attentive and put in a great effort to resolve my problem... awesome service


StarStarStarStarStar great comprehensive eye exam. —    (Patient since 2019)

great comprehensive eye exam. All procedures were explained and I had many options of contacts to try and choose. I even had to come back for more contact options and getting the follow up visits were very quick and convenient.


StarStarStarStarStar Overall a great experience and a positive feeli... —    (Patient since 2019)

Overall a great experience and a positive feeling. I am thankful to you all.


StarStarStarStarStar The staff and Doctor where amazing  —    (Patient since 2019)

This was such a pleseant experience. From the staff at the front desk all the way to the person who helped me with the frames. In the past I have viewed going to the eye doctor as a chore, Li and Liao optometry has changed that perspective. Thank you


StarStarStarStarStar Had a eye appt before work, didn’t know my eye... —    (Patient since 0001)

Had a eye appt before work, didn’t know my eyes needed to be dilated, so I came back after work the same day for that part. Thanks again it work out for me ....


StarStarStarStarStar As always I am very satisfied how your team man... —    (Patient since 0001)

As always I am very satisfied how your team manages the process.


StarStarStarStarStar The staff was exceptional! Everyone provided a ... —    (Patient since 2019)

The staff was exceptional! Everyone provided a warm, inviting atmosphere. They don't just treat the eyeball, they treat the person, ensuring you understand your situation and your options! Great selection of eye-ware also!


StarStarStarStarStar Not happy —    (Patient since 2019)

Actually, I am very disappointed. I went to purchase some nonprescription sunglasses three weeks ago from your office to support your business. I was not happy with the glasses at all. I try to return them and said I could not. This may be my last visit with your office.


StarStarStarStarStar I was there on 03/20/2018. And every time I go ... —    (Patient since 2019)

I was there on 03/20/2018. And every time I go there is always very pleasant. The crew from the front desk, the technician and the Dr. they are always so nice and kind. I love going there they treat you like a friend . Thank you to you all for your great customer service :O)


StarStarStarStarStar Excellent office!  —    (Patient since 0001)

Excellent office! I’ve been coming here for 8 years now and I always have an amazing experience! Making an appointment and checking in is so simple and the staff is always friendly. My exam is thorough but quick. I’ve seen a few doctors now in this office and everyone has been knowledgeable and personable. They also have a great selection of frames. I can’t imagine going anywhere else!


StarStarStarStarStar Everyone at the office is always so nice and wi... —    (Patient since 2019)

Everyone at the office is always so nice and with a smile. Great service


StarStarStarStarStar Very professional and courteous. —    (Patient since 2019)

Very professional and courteous.


StarStarStarStarStar Two Big Thumbs Up! —    (Patient since 2019)

Love it here! Fast, friendly service from knowledgeable professionals.


StarStarStarStarStar The staff was very sweet and made me feel comfo... —    (Patient since 2019)

The staff was very sweet and made me feel comfortable. Beautiful office.


StarStarNo StarNo StarNo Star Only plus was that I got some nice frames. —    (Patient since 0001)

Only plus was that I got some nice frames. The doctor (Liao) seemed condescending in the way she spoke to me about everything. She made me feel like I'm a moron, and it's all my fault that my eyesight is bad. I got the feeling that because of the way I appear (because of my age, clothing, etc.), she thought I couldn't comprehend what she was saying. I didn't appreciate it. In total, the whole office kind of seems snobby. Like they're too good to be wasting time on me. If they were more warm and welcoming, it might have been a decent visit. 2 stars for nice frames.


StarStarStarStarStar Great service —    (Patient since 0001)

Been coming here for years and the service is always fantastic. Their team is very knowledgeable. I feel like I am very well taken care of.


StarStarStarStarStar My visits at Li and Liao optometry is always gr... —    (Patient since 2019)

My visits at Li and Liao optometry is always great! From the moment i walk in until the moment i leave the staff and doctor say are great!


StarStarStarStarStar Very professional and courteous. I felt that I ... —    (Patient since 2019)

Very professional and courteous. I felt that I was in great hands the whole time I was there.


StarStarStarStarStar Very comfortable  —    (Patient since 2019)

I'm not a fan of any Doctor or their office. I was very comfortable and the staff was extremely patient with me. Thorough with all explanations and a true desire to make sue the service provided was the best around. A great welcoming atmosphere by the entire staff. The young lady who assisted me with fitting contacts was truly amazing. Courteous and understanding throughout the whole process. Very impressed by the whole experience.


StarStarStarStarStar Quick, easy and professional! —    (Patient since 0001)

I was able to have an eye exam, go over prescription options, pick out frames, and pay all within an hour. Very friendly and helpful staff from the tech that did all my exams, the doctor that explained my option in getting glasses for the first time, and the frame specialist that helped me pick frames that worked best for my insurance.


StarStarStarStarStar This place is amazing! They are great with kids... —    (Patient since 2019)

This place is amazing! They are great with kids and the doctor and staff is very friendly. Would recommend to anyone looking for an optometrist.


StarStarStarStarStar Dr. Li and his staff are always great. Very pat... —    (Patient since 2019)

Dr. Li and his staff are always great. Very patient and helpful.


StarStarStarStarStar Thank you for being thorough and professional d... —    (Patient since 2019)

Thank you for being thorough and professional during my visit.


StarStarStarStarStar Very competent, personable, and interested in m... —    (Patient since 2019)

Very competent, personable, and interested in my concerns


StarStarStarStarStar Very professional and friendly service. New fa... —    (Patient since 0001)

Very professional and friendly service. New facilities and cutting edge equipment. I would not hesitate to recommend.


StarStarStarStarStar Everyone was so kind and friendly, will defiant... —    (Patient since 0001)

Everyone was so kind and friendly, will defiantly return!


StarStarStarStarStar Great staff, very friendly! I felt very comfort... —    (Patient since 0001)

Great staff, very friendly! I felt very comfortable and safe trusting them with my eyes.


StarStarStarStarStar Dr Li and staff are the best! Very professiona... —    (Patient since 0001)

Dr Li and staff are the best! Very professional, helpful and it's always a pleasure to have my eyes checked and get my glasses there.


StarStarStarStarStar Love this office! Everyone was extremely profes... —    (Patient since 0001)

Love this office! Everyone was extremely professional and helpful. The doctor and the staff were very accommodating and worked great with my kids.


StarStarStarStarStar Follow up  —    (Patient since 2019)

Always a breeze. Service is on point - minimal waiting time. I waited about less than 10min


StarStarStarStarStar For my first time going there and having a prob... —    (Patient since 0001)

For my first time going there and having a problem with my right eye, they took me right away and gave me the results, I really liked it there, front office etc.


StarStarStarStarStar Customer service was great beyond expectations,... —    (Patient since 2019)

Customer service was great beyond expectations, actually had fun going to the doctor!!!


StarStarStarStarStar I appreciate how Li & Liao Optometry are always... —    (Patient since 2019)

I appreciate how Li & Liao Optometry are always on time and so considerate. My kids love going and I do too. Dr. Li is very knowledgeable and takes the time to explain exactly what he sees and recommends.


StarStarStarStarStar Ten Thumbs Up —    (Patient since 2019)

Such a great staff and awesome doctors. Although I'm having some issues with contact lens selection and dry eyes, they continue to work with me to ensure 100% satisfaction and comfort. I can't say enough positive things about this practice.


StarStarStarStarStar  —    (Patient since 2019)

Great place! I've been coming here for years and I love it.


StarStarStarStarStar I am always satisfied with the service. —    (Patient since 2019)

I am always satisfied with the service.


StarStarStarStarStar The Best Place in Town. Dr. Li is one of the m... —    (Patient since 2019)

The Best Place in Town. Dr. Li is one of the most personable people I know. He never rushes you and always makes you feel as if you are his only patient. Just love all the Staff as well. Very Friendly atmosphere.


StarStarStarStarStar We are so grateful to Dr. Li for discovering Na... —    (Patient since 2019)

We are so grateful to Dr. Li for discovering Nathan's convergence insufficiency at his appointment. It explains so much! We have felt so much guilt and desperation not knowing the cause of our son's reading disability. While we understand that it may not be the only issue, we are thankful it is something we can work on. Thank you for being thorough and dedicated. We are forever grateful! Jay and Jan Taylor


StarStarStarStarStar Great service from Doctor and staff. —    (Patient since 2019)

Great service from Doctor and staff.


StarStarStarStarStar wonderful doctor and staff —    (Patient since 2019)

Dr. Chan is such a kind and thorough doctor.. and the staff is very professional and caring.


StarStarStarStarStar Roberto Cornejo —    (Patient since 0001)

Thank you so much for your outstanding support.


StarStarStarStarStar Thank you for a great appointment. I didn't hav... —    (Patient since 2019)

Thank you for a great appointment. I didn't have to wait for my appointment and the lady helping me pick out new glasses was very helpful.


StarStarStarStarStar Always a great experience!  —    (Patient since 2019)

Exceptional Dr's and very friendly staff.


StarStarStarStarStar My visits are always pleasant . Like I told the... —    (Patient since 2019)

My visits are always pleasant . Like I told the doctor I am really Bless to have you guys . Every time I go everyone is nice and kind. Thank you so much I really appreciated your help. God bless you guys :O)


StarStarStarStarStar Li and Liao is a pleasant and efficient optomet... —    (Patient since 2019)

Li and Liao is a pleasant and efficient optometry business in Bakersfield. I am always treated very well and receive prompt action in response to my concerns and needs.


StarStarStarStarStar First visit —    (Patient since 2019)

This was my first visit to Li and Liao Optometry and was impressed with the caring and professional approach to the care of my eyes. The end result was leaving feeling that my eye health was in very competent hands!


StarStarStarStarStar As my family was making a selection for new eye... —    (Patient since 2019)

As my family was making a selection for new eye wear, we always enjoy working with particular staff. We are always treated as valued customers. These qualities are difficult to find in employees, yet we always look forward to working with her. My family did not get her name, but these are her qualities she possesses. Thank you • Fun • Smart • Friendly • Energetic • Outgoing • Enthusiastic • Reliable • Proactive


StarStarStarStarStar You guys ROCK! Great customer service from the ... —    (Patient since 2019)

You guys ROCK! Great customer service from the whole staff. I recommend you to all of my friends.


StarStarStarStarStar My appointment was for 4pm and I showed up earl... —    (Patient since 2019)

My appointment was for 4pm and I showed up early to help my wife (who was being seen at 3pm) select glasses. I notified the reception staff and was actually seen immediately. So my appointment went smooth as always and Dr. Liao was awesome as always. Once I was done me and my wife both were able to help each other select glasses together. It was a truly a quick and very pleasant experience.


StarStarStarStarStar Awesome!! —    (Patient since 2019)

As always Dr. Li and staff were friendly, helpful and very professional. I highly recommend them to everyone, you won't be disappointed.


StarStarStarStarStar Complete Visit —    (Patient since 0001)

The visit is comprehensive and everything is looked at. Questions are answered and you are not rushed through the visit.


StarStarStarStarStar Not sure if you were under staffed, but all peo... —    (Patient since 2019)

Not sure if you were under staffed, but all people with early appointments were backed up.


StarStarStarStarStar Awesome Customer Service —    (Patient since 2019)

Li and Liao Optometry is Not your typical Doctors office, everyone from the receptionist to the Doctors are genuinely friendly and helpful. No long waits, no crabby receptionist's that only ask you your date of birth. I recommend that if you looking for a fresh start to your eye health call them up and check them out!


StarStarStarStarStar Staff was amazing! And the Brimhall location is... —    (Patient since 2019)

Staff was amazing! And the Brimhall location is beautiful!


StarStarStarStarStar Good place —    (Patient since 2019)

I really like this place. Everyone is so nice. It seems like the doctor actually takes their time with you and answers any questions you may have. Also explains things very throughly. I also love their selection of eye glasses and sunglasses.


StarStarStarStarStar Great Experience. Great with kids.  —    (Patient since 2020)

Great Experience. Great with kids.


StarStarStarStarStar Very pleasant experience. —    (Patient since 2019)

I had a pleasant experience at your office. I felt welcome there. Dr Li was very nice and took very good care of me. His information about eye health was very informative. All the tech. girls were also very nice to me. Overall a very nice place to come to for my needs.


StarStarStarStarStar Was very please with my eye visit here! Had nev... —    (Patient since 0001)

Was very please with my eye visit here! Had never had a thorough eye tests and examinations prior to this. Cassandra explained the procedures and tests before she did them. Dr Ng explained results of these eye tests and examination to me clearly and answered my questions patiently. They were both pleasant and professional in their interaction with me. I like the clean and serene ambience of their office.


StarStarStarStarStar I woke up with a scratched eye and was able to ... —    (Patient since 2020)

I woke up with a scratched eye and was able to get in and see the doctor by noon the same day. I love Li and Liao Optometry!


StarStarStarStarStar Love this office! Staff is awesome and helpful!... —    (Patient since 0001)

Love this office! Staff is awesome and helpful!


StarStarStarStarStar Excellent Service! Im very happy with the input... —    (Patient since 2019)

Excellent Service! Im very happy with the input and full checkup. I leave confident about my results.


StarStarStarStarStar Very friendly and professional staff —    (Patient since 2019)

Very friendly and professional staff


StarStarStarStarStar Dr Li is so great with kids. He is so personabl... —    (Patient since 2019)

Dr Li is so great with kids. He is so personable :)


StarStarStarStarStar Excellent facility staff was very friendly and... —    (Patient since 2019)

Excellent facility staff was very friendly and very knowledgeable .


StarStarStarStarStar Teacher —    (Patient since 2019)

Very professional and pleasant staff. Also very knowledgeable and thorough throughout eye exam process. Was well-served and pleased, thank you!


StarStarStarStarStar  —    (Patient since 2020)

I have been coming here for over 10 years. I live in Santa Clarita and still make the drive to see Dr. Lee.


StarStarStarNo StarNo Star Really like the technology and atmosphere but t... —    (Patient since 0001)

Really like the technology and atmosphere but the price of the frames for my glasses were double from the other optometrist I went to previously. Exact same frame is actually 89$ online and here I paid 280$. Pretty big mark up.. I had a hard time justifying paying extra for frames when I usually walk out with frames all paid for by my insurance...


StarStarStarStarStar very nice staff. The staff is thorough. I'm ve... —    (Patient since 2020)

very nice staff. The staff is thorough. I'm very satisfied . Very glad I went there. I would highly recommend them.


StarStarStarStarStar Great experience at the office with staff and D... —    (Patient since 0001)

Great experience at the office with staff and Doctors


StarStarStarStarStar The services were great and the staff were awes... —    (Patient since 2019)

The services were great and the staff were awesome


StarStarStarStarNo Star No prescription given. Appointment made for the... —    (Patient since 2019)

No prescription given. Appointment made for the following year without even asking. I should be able to know my prescription without having to ask for it.


StarStarStarStarStar Great customer service! Kaeli was very personab... —    (Patient since 0001)

Great customer service! Kaeli was very personable, helpful, and informative. She made me feel comfortable prior to seeing the Dr. and after the consult she was very helpful when it came to choosing my frames. Overall great visit!


StarStarStarStarStar The entire staff was welcoming and wonderful. D... —    (Patient since 0001)

The entire staff was welcoming and wonderful. Dr Li was very thorough and informative and helped me adjust my prescription from my former Dr. I was very pleased with the selection of glasses to choose from. Overall a great experience!


StarStarStarStarStar Another great visit. —    (Patient since 2019)

A beautiful office and displays. All the staff are pleasant and competent. It is always a pleasure to have my eyes checked here. Dr. Li is the best!


StarStarStarStarStar I love you guys. I'm fairly a new patient but I... —    (Patient since 0001)

I love you guys. I'm fairly a new patient but I've seen enough to know you are doing great. I.m very pleased. Thank you!


StarStarStarStarStar It's always a pleasure  —    (Patient since 2019)

It's always a pleasure to go to Li and Liao Optometry. They are fast but attentive and they always remeber specifics of my last visit. The selection of glasses is awesome and I always opt to get prescription sunglasses. They have a great selection of sunglasses and the turn around is pretty quick to get them back from the lab. I would definitely recommend this office to anyone and I have on many occasions.


StarStarStarStarStar Urgent visit —    (Patient since 0001)

I had finally gotten worried enough to come back for a recheck of my prescription (6 mos old) and they offered a next day appointment. I couldn't take that one, but they got me in the day after. Dr. Liao was thorough and careful and explained things very well. She offered me several options, and indicated why one or 2 might be better than the others.


StarStarStarStarStar Staff was very friendly. I've never been to a m... —    (Patient since 2019)

Staff was very friendly. I've never been to a more helpful optemistrist.


StarStarStarStarStar I had a very great experience visiting your off... —    (Patient since 0001)

I had a very great experience visiting your office, looking forward to my new glasses! Doris Pennington/Epler


StarStarStarStarStar Absolutely Phenomenal! —    (Patient since 2019)

Absolutely phenomenal from the moment you walk in and are greeted by front desk, to the minute you walk out! Excellent and clean atmosphere, the pre-exam and actual was great. My very first time trying contact lenses, the fitting and training was amazing. Dr. Yng and staff made me feel comfortable and confident that I was in great hands!


StarStarStarStarStar I feel like I had a very comprehensive exam and... —    (Patient since 0001)

I feel like I had a very comprehensive exam and especially appreciated Dr. Ng's explaining test results and answering questions. The staff was so helpful in making adjustments to the frames I selected. It was a very positive experience. Thank you.


StarStarStarStarStar The customer service was excellent! Everyone wa... —    (Patient since 2019)

The customer service was excellent! Everyone was so nice and they were willing to go over and beyond to make sure that I got exactly what I was looking for.


StarStarStarStarStar My first eye exam experience was easy and fun! ... —    (Patient since 0001)

My first eye exam experience was easy and fun! I left smiling and excited about my new glasses!


StarStarStarStarStar Staff is very friendly and knowledgeable. My so... —    (Patient since 2019)

Staff is very friendly and knowledgeable. My son has special needs, but the doctors and team keep him comfortable. We've been very happy with our experiences here!


StarStarStarStarStar Everyone was very prompt in getting me through my... —    (Patient since 2019)

Everyone was very prompt in getting me through my appointment and all were very nice.


StarStarStarStarStar First Time Customer —    (Patient since 2019)

This was my first time at an optometrist and they were professional and explained everything very well. I would recommend this office to anyone.


StarStarStarStarStar Wonderful staff and office!... —    (Patient since 0001)

Wonderful staff and office!


StarStarStarStarStar The office worked with me on an appointment so m... —    (Patient since 2019)

The office worked with me on an appointment so my kids and I could all be seen the same day and time slot. Everyone is always so kind and the kids love to go. Everything is thoroughly explained, we always enjoy our visit.


StarStarStarStarStar Dr. Li was as always, super thorough, friendly ... —    (Patient since 0001)

Dr. Li was as always, super thorough, friendly and caring. He is easy to talk to and takes as much time as it takes to answer all my questions and assure me that I am in good shape.


StarStarStarStarStar Very professional and very welcoming environment... —    (Patient since 2019)

Very professional and very welcoming environment


StarStarStarStarStar Everyone in the o was extremely nice and patient.... —    (Patient since 2019)

Everyone in the office was extremely nice and patient.


StarStarStarStarStar I love Dr Ng. She was extremely thorough and sens... —    (Patient since 2019)

I love Dr Ng. She was extremely thorough and sensitive to my situation. She answered all my many questions and made me feel reassured as she referred me to a retinal specialist. The whole office staff is outstanding. Very professional.


StarStarNo StarNo StarNo Star  —    (Patient since 0001)

I was disappointed when I was told there would be no additional change for the topography test at my appointment at your Wible office then when I arrived for the test at your Calliway office I was told there would be a $100 charge...And an office visit charge if I wanted the doctor to discuss the test with me! I was appreciative that the office fee was not charged but I thought it was a poor practice to charge for the test when I had been told there would be no charge initially! I was also apprehensive when it took three different technicians to finally administer the test successfully! Not sure this test was really necessary since I had told the doctor that I didn't think I could wear hard contacts anyway! Not a pleasant experience!


StarStarStarStarStar Outstanding customer service —    (Patient since 0001)

A very professional and contemporary office with a friendly and helpful staff. The doctors and support team were very knowledgeable and outgoing. This atmosphere made my visit a pleasant experience.


StarStarStarStarStar As always, my yearly visit is very enjoyable, and... —    (Patient since 0001)

As always, my yearly visit is very enjoyable, and informative from the very friendly, and professional staff.


StarStarStarStarStar  —    (Patient since 2019)

Friendly staff and a thorough exam with Dr. Li. I highly recommend them.


StarStarStarStarStar Very professional. —    (Patient since 0001)

Love this office. Dr Liao is friendly and extremely competent. She used the latest technology when fitting me with my contacts. I appreciate her attention to detail.


StarStarStarStarStar  —    (Patient since 2019)

Excellent, friendly service. First time here and very pleased. Definitely referring family/friends ⛤


StarStarStarStarStar Quick, comfortable, confident in the care received. ... —    (Patient since 2019)

Quick, comfortable, confident in the care received.


StarStarStarStarStar Great staff, I felt welcomed and my business seemed appreciated. Knowledgeable and very approacha... —    (Patient since 0001)

Great staff, I felt welcomed and my business seemed appreciated. Knowledgeable and very approachable Dr.


StarStarStarStarStar Love the website, it's easy to navigate and I liked being able to print and fill out the paperwork... —    (Patient since 2019)

Love the website, it's easy to navigate and I liked being able to print and fill out the paperwork ahead of time.


StarStarStarStarStar  —    (Patient since 2019)

I value a doctor who believes my time is as important as his. In other words, no wasting time sitting around watching the clock tick in this waiting room. This office runs efficiently, professionally and on time. It's a plus that everyone is so nice and they have a great selection of frames and Maui Jim sunglasses. Love the doctors and the staff.


StarStarStarStarStar I found this office in Yelp and I'm so glad I did!!!! I was so impressed when I arrived at the off... —    (Patient since 0001)

I found this office in Yelp and I'm so glad I did!!!! I was so impressed when I arrived at the office (so nice and clean) and the staff was just amazing. It felt like they knew me for years. 100% two thumbs up, I will definitely encourage family and friends to get their eyes checked at this office :) Hands down a 5 star rating!!!


StarNo StarNo StarNo StarNo Star I was screwed for 35 dollars —    (Patient since 2019)

It was an okay visit. The doctor is super spunky. I had an issue with the doctor telling me they needed to take a picture of my eye but not mention that it would cost me an additional 35 dollars that my insurance does not cover until after the pictures were taken. I felt like I didn't really need the pictures but my doctor of course pushed for them. It would have been nice to be told about the price considering that I'm broke. I was in such an awkward position I didn't say anything but I should have. Anyway, it was annoying. I won't be returning.


StarStarStarStarStar Professional, modern equipment and testing. Friendly and efficient. Would recommend. 5 star servic... —    (Patient since 2019)

Professional, modern equipment and testing. Friendly and efficient. Would recommend. 5 star service!


StarStarStarStarStar Excellent doctor and staff had great customer service!... —    (Patient since 2019)

Excellent doctor and staff had great customer service!


StarStarStarStarStar 5 stars!!!! I arrived 10 minutes late and was taken back for routine exams right away. Great custo... —    (Patient since 2019)

5 stars!!!! I arrived 10 minutes late and was taken back for routine exams right away. Great customer service and very helpful staff.


StarStarStarStarStar Nice job. Nice staff. Nice doctor.... —    (Patient since 0001)

Nice job. Nice staff. Nice doctor.


StarStarStarStarStar  —    (Patient since 0001)

Doctor Li and staff great...as usual : )


StarStarStarStarStar Friendly, quick service. Great selection. Highly recommend!... —    (Patient since 0001)

Friendly, quick service. Great selection. Highly recommend!


StarStarStarStarStar Staff was very friendly and the doctor was great! ... —    (Patient since 2019)

Staff was very friendly and the doctor was great!


StarStarStarStarStar I was very happy with my services. The staff is very friendly and helpful and I got a great pair o... —    (Patient since 0001)

I was very happy with my services. The staff is very friendly and helpful and I got a great pair of glasses.


StarStarStarStarStar This is a wonderful office offering great, friendly service and an extensive selection of glasses.... —    (Patient since 2019)

This is a wonderful office offering great, friendly service and an extensive selection of glasses.


StarStarStarStarStar Eye See —    (Patient since 0001)

first time here at this place. Great staff.


StarStarStarStarStar I found your practice very pleasant. Great service.... —    (Patient since 0001)

I found your practice very pleasant. Great service.


StarStarStarStarStar Very pleasant and helpful no long wait and if any questions about insurance coverage they are will... —    (Patient since 2019)

Very pleasant and helpful no long wait and if any questions about insurance coverage they are willing to go the extra step to assist.


StarStarStarStarStar Always a great experience.... —    (Patient since 2019)

Always a great experience.


StarStarStarStarStar THANK YOU ...AS ALWAYS A GREAT VISIT, THE STAFF IS AMAZING AND THE DR IS NUMBER #1... —    (Patient since 2019)

THANK YOU ...AS ALWAYS A GREAT VISIT, THE STAFF IS AMAZING AND THE DR IS NUMBER #1...


StarStarStarStarStar I like your front desk staff...cassie was great everything fine —    (Patient since 2019)

I like your front desk staff...cassie was great everything fine


StarStarStarStarNo Star The lady who was helping me with contacts spoke to me like I was stupid.  —    (Patient since 0001)

The lady who was helping me with contacts spoke to me like I was stupid.


StarStarStarStarStar The visit went very well. One of the workers, Vivian, helped me out a lot. She was great —    (Patient since 0001)

The visit went very well. One of the workers, Vivian, helped me out a lot. She was great. The store as great.


StarStarStarStarStar Great atmosphere and very professional —    (Patient since 2019)

Great atmosphere and very professional. I was anxious about this visit because I figured my 3 1/2 year old son's vision was OK and it would just be a precautionary visit. Little to my surprise, my son's vision is pretty bad and needs glasses. A bit overwhelmed, but the team there made it very comfortable for me and treated my son great.


StarStarStarStarStar Best optometric visit I've ever had !! —    (Patient since 2019)

Best optometric visit I've ever had !!


StarStarStarStarStar This was hands down one of the best experiences I've had! —    (Patient since 2019)

This was hands down one of the best experiences I've had!


StarStarStarStarStar Great customer service and very friendly, professional staff! —    (Patient since 2019)

Great customer service and very friendly, professional staff!


StarStarStarStarStar Thank you for working me into your busy schedule, and for your continual kindness and patience... —    (Patient since 2019)

Thank you for working me into your busy schedule, and for your continual kindness and patience with Zech.


StarStarStarStarStar Always A+ service. Shame my insurance situation is what prevented me coming sooner —    (Patient since 0001)

Always A+ service. Shame my insurance situation is what prevented me coming sooner. But in my 4 years with my employer this has been my 1st destination for my eye care. Thanks!


StarStarStarStarStar Love this office! Great staff, excellent doctors —    (Patient since 2019)

Love this office! Great staff, excellent doctors. The option I wish I had were more moderately priced frames. I need several pair of glasses so something prices in the middle would be great. But your selection is up to date and amazing!


StarStarStarStarStar So appreciate how Dr. explains everything so clearly —    (Patient since 2019)

So appreciate how Dr. explains everything so clearly. wish I had asked for a new cloth and cleaner for glasses and how I could get better changing lenses for the lenses I now have.


StarStarStarStarStar Every thing was outstanding to me. —    (Patient since 2019)

Every thing was outstanding to me.


StarStarStarStarStar I appreciate the great service —    (Patient since 0001)

I appreciate the great service. I called ahead because I was detained at home, and they were very gracious and allowed me to come even though I was about 20 minutes late.


StarStarStarStarStar As usual my visit was pleasurable and your service is outstanding. Please don't change anything —    (Patient since 2019)

As usual my visit was pleasurable and your service is outstanding. Please don't change anything. My family and I appreciate your knowledgeable friendly service.


StarStarStarStarStar I was a walk in without an appointment and I was seen within minutes after filling out the proper... —    (Patient since 2019)

I was a walk in without an appointment and I was seen within minutes after filling out the proper paperwork. Everyone was very courteous. Thank you


StarStarStarStarStar I thought the staff was wonderful. So nice! —    (Patient since 0001)

I thought the staff was wonderful. So nice!


StarStarStarStarStar Our first time visiting a Optometrist The experience was excellent very happy with the service  —    (Patient since 0001)

Our first time visiting a Optometrist The experience was excellent very happy with the service


StarStarStarStarStar Change nothing! I feel your services have exceeded my expectations. Thank you! —    (Patient since 2019)

Change nothing! I feel your services have exceeded my expectations. Thank you! One question. Question #7, why is there a repeat for the review title?


StarStarStarStarStar Everyone was extremely professional! Thank you! —    (Patient since 2019)

Everyone was extremely professional! Thank you!


StarStarStarStarStar Rosie was amazing. She fixed both my sunglasses and my reading glasses, from last year —    (Patient since 0001)

Rosie was amazing. She fixed both my sunglasses and my reading glasses, from last year. she also helped me pick out a new pair of reading glasses.


StarStarStarStarStar 5 stars —    (Patient since 0001)

Not sure what to put here.


StarStarStarStarStar I am still waiting for the image and examination result that they promised will be sent to my... —    (Patient since 0001)

I am still waiting for the images and examination result that they promised will be sent to my email.


StarStarStarNo StarNo Star Seemed busy than usual. Took much longer than expected —    (Patient since 2019)

Seemed busy than usual. Took much longer than expected. Also when buying frames/lenses the different options for lens features (anti glare, anti scratch, polycarbonate coating) were not explained. They were just added to the total.


StarStarStarStarStar Dr was so great with my 4 year old son —    (Patient since 2019)

Dr was so great with my 4 year old son. Made him feel so comfortable for his first exam and explained everything in detail to us.


StarStarStarStarStar I love li and Liao optometry! Everyone is super friendly and very helpful! I really enjoyed my... —    (Patient since 2019)

I love li and Liao optometry! Everyone is super friendly and very helpful! I really enjoyed my visit.


StarStarStarStarStar Excellent —    (Patient since 2019)

Dr. Li and his staff are always so professional and helpful.


StarStarStarStarStar I have now seen both doctors and both are very professional and thorough. Great atmosphere. —    (Patient since 2019)

I have now seen both doctors and both are very professional and thorough. Great atmosphere.


StarStarStarStarNo Star Would have liked to have been given a print out of my new prescription —    (Patient since 0001)

Would have liked to have been given a print out of my new prescription. Also, I was not informed about the cost of the new contacts which were ordered for me. Otherwise, it was a good visit. Rosie did a great job with the contact clinic.


StarStarStarStarStar Great Experience —    (Patient since 2015)

Great staff and doctors. Very professional, friendly and knowledgable. Highly recommend!


StarStarStarStarStar I have been a patient of your for several years and have always been happy —    (Patient since 0001)

I have been a patient of your for several years and have always been happy. The glasses are a little pricey but you get what you pay for. I have had my current pair of glasses for 3 years and they are still in great shape.


StarStarStarNo StarNo Star Kaley promised me she was going to check and see if a certain brand of glasses were still... —    (Patient since 2019)

Kaley promised me she was going to check and see if a certain brand of glasses were still available (since i didnt seen them in display) but its been 3 days and i still havent heard from her or anyone from your team yet.


StarStarStarStarStar Good customer service. Thanks. —    (Patient since 2019)

Good customer service. Thanks.


StarStarStarStarStar great visit... thorough, quick and pleasant! —    (Patient since 2019)

great visit... thorough, quick and pleasant!


StarStarStarStarStar Smells good in the office. :) —    (Patient since 2019)

Smells good in the office. :)


StarStarStarStarStar Everyone at the office I saw and spoke with were very kind and understanding —    (Patient since 0001)

Everyone at the office I saw and spoke with were very kind and understanding. The pictures taken of my eyes were explained in detail. This is now the only place I am willing to go and get my eyes examined. Thank you for a great experience.


StarStarStarStarStar More magazines like men's health etc.. —    (Patient since 2020)

More magazines like men's health etc..


StarStarStarStarStar Everything was GREAT!!!!!!!!!! —    (Patient since 2019)

Everything was GREAT!!!!!!!!!!


StarStarStarStarStar Assistant asked me to take off my glasses so we can go through testing process —    (Patient since 2019)

Assistant asked me to take off my glasses so we can go through testing process. I set my newly bought glasses on the table. While in the middle of a test, the assistant checked my glasses to write down in chart. She set them back down, which I felt, was incorrectly; one the temple tips, which I never do. She also grabbed them by one of the lenses, leaving a good size finger print on my lense. I was very displeased with this.


StarStarStarStarStar Everyone so nice and helpful —    (Patient since 2020)

Everyone so nice and helpful. Go the extra mile to make sure you understand everything they go over. Very knowledgeable. Wouldn't go anywhere else.


StarStarStarStarStar All the staff were very welcoming. —    (Patient since 0001)

All the staff were very welcoming.


StarStarStarStarStar My services were fine. The exam went smoothly, I'm happy with services —    (Patient since 2019)

My services were fine. The exam went smoothly, I'm happy with your services.


StarStarStarStarStar I'm so thankful I found Dr —    (Patient since 2019)

I'm so thankful I found Dr. Ng! I loved my previous doctor and wasn't sure I'd find anyone else I appreciated as much. I'm glad to say I've found her in Dr. Ng. She's kind, compassionate, professional, and very knowledgeable. My appointments have been great!


StarStarStarStarStar Li and Liao always makes me feel like they care about my eye health —    (Patient since 0001)

Li and Liao always makes me feel like they care about my eye health. I really appreciated their willingness and ability to get me in on short notice to check an issue with my eye.


StarStarStarStarStar The staff is always so friendly and accommodating. I love this place. —    (Patient since 2019)

The staff is always so friendly and accommodating. I love this place.


StarStarStarStarStar I have enjoyed each experience. I would recommend Dr —    (Patient since 2019)

I have enjoyed each experience. I would recommend Dr. Li with full confidence that he would administer quality health care and professionalism to each and every patient.


StarStarStarStarStar Everything was great. I would not change anything. They know what they are doing —    (Patient since 0001)

Everything was great. I would not change anything. They know what they are doing. I would recommend the office to everyone.


StarStarStarStarStar Very good first impression —    (Patient since 0001)

Very good first impression. I appreciated the detail analysis and the time spent to explain all the results/options to me.


StarStarStarStarStar As usual, my visit was very pleasant. —    (Patient since 2019)

As usual, my visit was very pleasant.


StarStarStarStarStar Very nice and professional service  —    (Patient since 0001)

Very nice and professional service


StarStarStarStarStar PLEASE PLEASE do NOT inundate patients with appointment reminders —    (Patient since 0001)

PLEASE PLEASE do NOT inundate patients with appointment reminders. ONE IS PLENTY - TWO IS OVERKILL!! MORE THAN TWO - well, I received 5 - I have taken care of this with the front desk - hope it NEVER happens again!!


StarStarStarStarStar Visit was great as usual. Staff is very friendly and helpful. Doctor is outstanding —    (Patient since 2019)

Visit was great as usual. Staff is very friendly and helpful. Doctor is outstanding. I wouldn't chang a thing!!


StarStarStarStarStar Financing for glasses perhaps —    (Patient since 0001)

Financing for glasses perhaps


StarStarStarStarStar Dr. Ng —    (Patient since 0001)

Dr. Ng is great! Always friendly, professional and upbeat. Makes you feel very confident about the service provided. I will be bringing my kids to Dr. Ng in the future for sure.


StarStarStarStarStar Billing the eyeglasses was overcharge since I order for a computer eyeglasses there's a lot of... —    (Patient since 0001)

Billing the eyeglasses was overcharge since I order for a computer eyeglasses there's a lot of extra charges like transition n others.


StarStarStarStarStar DR. NG IS AWESOME!& ENERGETIC. I LIKE THAT.  —    (Patient since 0001)

DR. NG IS AWESOME!& ENERGETIC. I LIKE THAT.


StarStarNo StarNo StarNo Star Waiting for my glasses —    (Patient since 0001)

I have been waiting for my glasses for 23 days so far I have never had to wait this long at other eye care providers. Will probably go back to my previous provider next time


StarStarStarStarStar Nothing but great things to say about you guys —    (Patient since 2019)

Nothing but great things to say about you guys. My wife and I are always trying to refer you guys to friends and family.


StarStarStarStarStar Always Excellent and Personal Service. Love their staff and eye wear. —    (Patient since 2019)

Always Excellent and Personal Service. Love their staff and eye wear.


StarStarStarStarStar At check out I was automatically scheduled an appointment without asking if the date was... —    (Patient since 2019)

At check out I was automatically scheduled an appointment without asking if the date was convenient for me. I had to change it. The rest of my visit was excelleant!


StarStarStarStarStar My visit was very enjoyable, just like all my visits.  —    (Patient since 0001)

My visit was very enjoyable, just like all my visits. It is a pleasure to deal with the staff, they are so friendly, and professional. One of the few appointments I look forward to every year.


StarStarStarStarStar I love Dr. Li —    (Patient since 2019)

My family and I love Dr. Li and I have referred several co-workers to his office.


StarStarStarStarStar Quick, knowledgeable, to the point, with a good bed-side manner. I appreciate the efficiency —    (Patient since 2019)

Quick, knowledgeable, to the point, with a good bed-side manner. I appreciate the efficiency. I'd refer anyone who might inquiry about services.


StarStarStarStarStar Love your office. Love your staff. Thank you. —    (Patient since 0001)

Love your office. Love your staff. Thank you.


StarStarStarStarStar My visit was excellent. Thank you so much. —    (Patient since 2019)

My visit was excellent. Thank you so much.


StarStarStarStarStar The office scheduled my appt. before my benefits were available —    (Patient since 2019)

The office scheduled my appt. before my benefits were available. So now I have to wait a week before ordering my lenses.


StarStarStarStarStar Great reception, excellent customer service, and knowledgeable staff who truly care about the... —    (Patient since 0001)

Great reception, excellent customer service, and knowledgeable staff who truly care about the customer. Thank you :)


StarStarStarStarStar The staff was great and the doctor was great, I would definitely recommend this office to my... —    (Patient since 0001)

The staff was great and the doctor was great, I would definitely recommend this office to my family and friends.


StarStarStarStarStar Everything was great and very helpful. I really liked the pictures of the eyes —    (Patient since 0001)

Everything was great and very helpful. I really liked the pictures of the eyes. Everyone was very friendly and I can't wait until my next visit


StarStarStarStarStar Dr Li is great with his patients. —    (Patient since 0001)

Dr Li is great with his patients.


StarStarStarStarStar Great patient service and care! I've recommended your office to all my friends!  —    (Patient since 2019)

Great patient service and care! I've recommended your office to all my friends!


StarStarStarStarStar Always friendly and professional, offices clean and inviting,  —    (Patient since 2019)

Always friendly and professional, offices clean and inviting, large selection of glasses and sunglasses, helpful and knowledgeable employees, and last but not least kind and attentive doctor.


StarStarStarStarStar Excellent, Friendly Service/ Completely Satisfied —    (Patient since 0001)

Dr. Lii and Vivian were very professional, friendly, & explained all tests well. The office staff was also very warm & friendly; efficient and helpful.


StarStarStarStarStar The Service provided was excepcional.  —    (Patient since 0001)

The Service provided was excepcional.


StarStarStarStarStar Excellent visit —    (Patient since 2009)

Excellent visit. Was able to complete the vision exam and eye glass purchase with only positive developments. Will return for a final time next year to be examined and purchase glasses as insurance will terminate in August of next calendar year. If anything special pricing might be available we would like to be informed as we look to continue with our eye care. Thank you!!!!!


StarStarStarStarStar Good Optometrist —    (Patient since 2014)

Nice staff, good service.


StarStarStarStarStar good to be back looking forward to my next appointment —    (Patient since 2019)

good to be back looking forward to my next appointment


StarStarStarStarNo Star Confident in the doctor's assessment —    (Patient since 0001)

The blonde at the front (40s-ish) should not use the terms "sweetie," "dear," or "hon." Diminutive titles are unprofessional outside your own social circles, especially to someone your own age. That said, I find Dr. Li to be a top notch doctor with what I believe to be cutting-edge technologies at his Brimhall location. The other office staff seemed very polite and pleasant.


StarStarStarStarStar An enjoyable experience, as usual. Lots of great frames to choose from. Dr —    (Patient since 0001)

An enjoyable experience, as usual. Lots of great frames to choose from. Dr. Li is always so patient with my contact issues. He never gives up on me. Love this office!


StarStarStarStarStar Great personal attention. Keep up the good work.  —    (Patient since 2019)

Great personal attention. Keep up the good work.


StarStarStarStarStar Great customer service. Truly pleaseant and professional staff! —    (Patient since 0001)

Great customer service. Truly pleaseant and professional staff!


StarStarStarStarStar The staff was great. They were Courteous and friendly —    (Patient since 0001)

The staff was great. They were Courteous and friendly. I had to get glasses for the first time and they made the transition easy for me. Great crew!


StarStarStarStarStar Thank you for your kindness and professionalism  —    (Patient since 2019)

Thank you for your kindness and professionalism in dealing with Zech. I appreciate your friendly patience.


StarStarStarStarStar Best customer in Bakersfield —    (Patient since 0001)

Love the staff and doctors! Never feel rushed and they all take time to explain procedures and options.


StarStarStarStarStar Really professional from the first minute to the last of my appointment...very impressed —    (Patient since 0001)

Really professional from the first minute to the last of my appointment...very impressed. Thank You.


StarStarStarStarStar I like the entire staff, very friendly & knowledgeable. I like the way the doctor j —    (Patient since 2019)

I like the entire staff, very friendly & knowledgeable. I also appreciate the way Doctor Li explains everything.


StarStarStarStarStar NO COMMENT THANK YOU!! and have a wonderful day! —    (Patient since 0001)

NO COMMENT THANK YOU!! and have a wonderful day!


StarStarStarStarStar Our family was very happy with our visit. Everyone was kid, friendly and helpful.  —    (Patient since 0001)

Our family is very happy with our visit. Everyone was kind, friendly and helpful.


StarStarStarStarStar Not a thing. You guys rock! !  —    (Patient since 2019)

Not a thing. You guys rock! !


StarStarStarStarStar very friendly —    (Patient since 0001)

I absolutly love this office and enjoy their fast and friendly service. I have been going here for my eye exams and glasses/contacts for a few years now and I have recommended them to quite a few people who also love their friendliness. I really appreciate the email and text reminders.


StarStarStarStarStar There's nothing to change the staff is always so friendly.I appreciate all you do for us. —    (Patient since 0001)

There's nothing to change the staff is always so friendly.I appreciate all you do for us.


StarStarStarStarStar keep the outstanding work the way it is =) —    (Patient since 0001)

keep the outstanding work the way it is =)


StarStarStarNo StarNo Star When I came in the receptionist asked me whether or not I'd like retinal photos taken —    (Patient since 2019)

When I came in the receptionist asked me whether or not I'd like retinal photos taken. I read the material and then opted not to have them. When Dr. Liao came in she was obviously aware that is opted out because she started a sales pitch on why they're important. Having them done a year ago and at a relatively young age I felt safe skipping a year. After Dr made her pitch she asked, "So will you be able to do that today?" I find it extremely rude and disrespectful. I had already indicated my choice and was MADE to sign a document indicated my choice. When I said no again she told the assistant to note that I had refused the option. Again - extremely rude and aggressive. It was already noted. Personally if she was on my staff I'd make her apologize but my guess is that since her name is on the sign she can behave however she chooses.


StarStarStarStarStar Best experience ever. They explained everything to my daughter before theyear did any test —    (Patient since 0001)

Best experience ever. They explained everything to my daughter before they did any test. She was scared going in but she left with a big smile...


StarStarStarStarStar Everything went very well. I was impressed with the staff and the environment —    (Patient since 2019)

Everything went very well. I was impressed with the staff and the environment. I felt that the exam was very thorough and efficient.


StarStarStarStarStar Great Eye Care —    (Patient since 0001)

Great staff and very professional and thorough service.


StarStarStarStarStar Great visit...staff was terrific!!! Keep up the good work! —    (Patient since 2019)

Great visit...staff was terrific!!! Keep up the good work!


StarStarStarStarStar Great Visit —    (Patient since 2019)

Just want to give a heads up to anyone looking for a new optometrist, look no further than Dr. Li. Dr. Li and his staff are as good as it gets. They are very professional as well as personable and make your visit very enjoyable. The office is equipped with the latest equipment and Dr. Li is extremely thorough. I highly recommend Dr.s Li and Liao Optomitry to anyone looking for the best in eye care. LB


StarStarStarStarStar The prices always seem high but overall we like coming to this dr —    (Patient since 0001)

The prices always seem high but overall we like coming to this dr


StarStarStarStarStar I love your office. I have referred my mom😄 Hope she joins. Thanks for being so kind!! —    (Patient since 2019)

I love your office. I have referred my mom😄 Hope she joins. Thanks for being so kind!!


StarStarStarStarStar I was very impressed with the doctor and staff and very much appreciate the automated technology... —    (Patient since 2019)

I was very impressed with the doctor and staff and very much appreciate the automated technology in sending reminders etc.


StarStarStarStarStar a little more explanation on how the billing for things like the scans, the lenses and all other... —    (Patient since 0001)

a little more explanation on how the billing for things like the scans, the lenses and all other services would be very helpful. It would take off some of the sticker shock when you see that bill. The service was top-notch and the reception area is one of the nicest ones i have seen.


StarStarStarStarStar AS ALWAYS MY VISIT WAS GREAT!! I CONTINUE TO RECCOMEND THIS OFFICE TO MY FRIENDS/ FAMILY AND... —    (Patient since 2019)

AS ALWAYS MY VISIT WAS GREAT!! I CONTINUE TO RECCOMEND THIS OFFICE TO MY FRIENDS/ FAMILY AND PATIENTS AT THE OFFICE I WORK AT. THANK YOU AGAIN FOR ALWAYS BEING SO PROFESSIONAL


StarStarStarStarStar Very impressed! Professional, knowledgeable, extremely helpful staff. Chanel was my assistant —    (Patient since 0001)

Very impressed! Professional, knowledgeable, extremely helpful staff. Chanel was my assistant. Great experience. I will recommend this office to everyone!


StarStarStarStarStar Excellent care and service! I highly recommend Li and Liao Optometry! —    (Patient since 2019)

Excellent care and service! I highly recommend Li and Liao Optometry!


StarStarStarStarNo Star Have all machines working prior to opening for business —    (Patient since 0001)

Have all machines working prior to opening for business. I had to wait for the machines to be booted up. Otherwise it was a pleasant experience.


StarStarStarStarStar I am waiting to hear back from the tech to let me know if there is any money's due me from the 2nd... —    (Patient since 0001)

I am waiting to hear back from the tech to let me know if there is any money's due me from the 2nd pair of glasses/compensation from VSP.


StarStarStarStarStar Nothing needs to be changed. Excellent! —    (Patient since 2019)

Nothing needs to be changed. Excellent!


StarStarStarStarStar Best office in town! I love the staff and how friendly everybody is, the doctors are amazing too —    (Patient since 2019)

Best office in town! I love the staff and how friendly everybody is, the doctors are amazing too. Thank you for being so great!


StarStarStarStarStar Thank you for having an awesome staff! This was my first eye examination in your office and I was... —    (Patient since 0001)

Thank you for having an awesome staff! This was my first eye examination in your office and I was very pleased. Thank you Dr. Li and staff.


StarStarStarStarStar coming to your office! I feel that for the first time I have found someone who actually explains... —    (Patient since 2019)

coming to your office! I feel that for the first time I have found someone who actually explains things to me and answers questions. One thing however, I was expecting a phone call Thursday after my appointment regarding when I would be able to drop off my glasses to the person on Wible Rd. I never received any call that day or Friday.


StarStarStarStarStar I have been wearing glasses since I was 5 years old, and have visited many eye doctors throughout... —    (Patient since 0001)

I have been wearing glasses since I was 5 years old, and have visited many eye doctors throughout that this time. This is my second year visiting this establishment, and it has been by far the best eye doctor I have ever visited. The facility is clean and organized. The staff is courteous and informative, and the doctors take the time to fully explain your eye exam. I have recommended this office to many friends and family. I appreciate the organizations commitment to excellence.


StarStarStarStarStar I think the place is great because of all the patience it has and the team is very good also the... —    (Patient since 0001)

I think the place is great because of all the patience it has and the team is very good also the games area they got there i think it really helps parents for that they can talk to the team while there kids re playing safely also the place inside looks bice and neat something i will change is that they should have assistants that speak spanish i know there was 1 but pls i had to wait about 15 minutes to see her but i really like tte place


StarStarStarStarStar staff was really friendly helpful and knowledgeable. Over all great first experience.  —    (Patient since 2019)

staff was really friendly helpful and knowledgeable. Over all great first experience.


StarStarStarStarStar The visit I had at Dr. Li & Liao office was such a great experience —    (Patient since 0001)

The visit I had at Dr. Li & Liao office was such a great experience. The staff was very friendly and Dr. Li made very happy with his service. I will def. recommend all my friends to visit their office going forward.


StarStarStarStarStar Maybe some cheaper frame options but other than that I have no complaints —    (Patient since 0001)

Maybe some cheaper frame options but other than that I have no complaints


StarStarStarStarStar My visit was wonderful. The Doctor and staff were very friendly and extremely patient with me —    (Patient since 2019)

My visit was wonderful. The Doctor and staff were very friendly and extremely patient with me. I will definetely come back for my eye exam. Thank you!!


StarStarStarStarStar Good customer service —    (Patient since 0001)

I love how they are patient with you when have to pick for glasses and they take time to explain ur current eye status


StarStarStarStarStar I really liked Dr. Ng. She made sure I was comfortable during my appt. —    (Patient since 0001)

I really liked Dr. Ng. She made sure I was comfortable during my appt.


StarStarStarStarStar My visit was great. The office is immaculate, Dr —    (Patient since 2019)

My visit was great. The office is immaculate, Dr. Li and staff are thorough and professional, and I always appreciate the coffee! I also appreciate Dr. Li's easy nature and candidness. Top notch experience as usual.


StarStarStarStarStar I am going to miss seeing the great people every year. The entire team is awesome!! —    (Patient since 0001)

I am going to miss seeing the great people every year. The entire team is awesome!!


StarStarStarStarStar i've referred MANY people... you guys are great! —    (Patient since 2020)

i've referred MANY people... you guys are great!


StarStarStarStarStar I appreciate very much you taking care of my situation. It was handle in such a. Professor manner. —    (Patient since 0001)

I appreciate very much you taking care of my situation. It was handled in a most professor manner. Thank you, I will certainly recommend your office to anyone in the future.


StarStarStarStarStar Awesome experience Ashley Gloria you rock!,and Erika from winless awesome too so I could see my... —    (Patient since 0001)

Awesome experience Ashley Gloria you rock!,and Erika from winless awesome too so I could see my glasses on me..:)


StarStarStarStarStar Visit —    (Patient since 2019)

Excellent service as always, staff is pleasant and very helpful. Would not hesitate to recommend to others. Blake Green


StarStarStarStarStar I arrived early and they got we in right away - fast appt and they were very friendly! —    (Patient since 2020)

I arrived early and they got we in right away - fast appt and they were very friendly!


StarStarStarStarStar Great service as always from beginning to end, thanks so much! —    (Patient since 0001)

Great service as always from beginning to end, thanks so much!


StarStarStarStarNo Star Everything went well and was very informative. —    (Patient since 0001)

Everything went well and was very informative.


StarStarStarStarStar I would love to express my gratitude for all that your team foes. Everyone is always nice —    (Patient since 2019)

I would love to express my gratitude for all that your team foes. Everyone is always nice. The young lady who helped me pick out my options was extremely patient with me. Thank you.


StarStarStarStarStar Nothing to comment on. Everything is great. Just keep up the great work. —    (Patient since 0001)

Nothing to comment on. Everything is great. Just keep up the great work.


StarStarStarStarStar The office was inviting and clean —    (Patient since 0001)

The office was inviting and clean. The "pre"-work (glaucoma, pictures, etc) was done quickly and professionally. I was explained everything ver clearly and professionally. Overall I enjoyed my experience and will reccomend this office to anyone im need of an optometrist.


StarStarStarStarStar Different tables for the equipment to sit on —    (Patient since 0001)

Different tables for the equipment to sit on. Legs on chair hitting legs on the tables was unpleasant.


StarStarStarStarStar So happy my fiance introduced me to you office. Very happy with all of my experiences to date! —    (Patient since 2019)

So happy my fiance introduced me to you office. Very happy with all of my experiences to date!


StarStarStarStarStar Everyone is so kind and friendly !I enjoyed coming to every appointment.  —    (Patient since 2019)

Everyone is so kind and friendly !I enjoyed coming to every appointment.


StarStarStarStarStar I offered to pay $400 for virtually identical glasses that were available at Costco for $200 —    (Patient since 0001)

I offered to pay $400 for virtually identical glasses that were available at Costco for $200. Your price was $891 and difference was too great. I valued your environment and service and was willing to pay double, but not 4 times.


StarStarStarStarStar Best optomotrist and staff in town.  —    (Patient since 2019)

Best optomotrist and staff in town.


StarStarStarStarStar 100000000000000 excellent —    (Patient since 2019)

1000000000000000excellent


StarStarStarStarStar All staff is very polite, professional, personable and helpful.  —    (Patient since 0001)

All staff is very polite, professional, personable and helpful.


StarStarStarStarStar There are quite a few eye exercises on u tube. I'm going to do them for a few months —    (Patient since 0001)

There are quite a few eye exercises on u tube. I'm going to do them for a few months. I bet they'll fix my double vision.


StarStarStarStarStar Excellent client service, both with the eye exam and help with finding glasses. —    (Patient since 2019)

Excellent client service, both with the eye exam and help with finding glasses.


StarStarStarStarStar We showed up on the wrong day and you fit us in. Thank you so much. —    (Patient since 2019)

We showed up on the wrong day and you fit us in. Thank you so much.


StarStarStarStarStar Exceptional Service —    (Patient since 0001)

As always, exceptional service. Thank you!


StarStarStarStarStar I love the smile of the staff, the professionalism and friendliness of the Doctor, the patience of... —    (Patient since 0001)

I love the smile of the staff, the professionalism and friendliness of the Doctor, the patience of assisting during the fitting of glasses and the complimentary coffee. Your clinic is far way better than my previous eye clinic. Excellent job, my regrets for not coming to your clinic for the past 7 years.


StarStarNo StarNo StarNo Star Amazing Service Always.  —    (Patient since 0001)

I really appreciate the staff and Dr Li. He always explains with such detail. I never feel rushed or pressured and I look forward to my annual appointment.


StarStarStarStarStar Excellent service! —    (Patient since 2019)

Excellent service! The glasses are so expensive. I know you get what you pay for, but I think I can find a better value elsewhere. I plan to purchase new glasses somewhere else next time.


StarStarStarStarStar Dr. Lee and Rosie were both very friendly, professional, and helpful.  —    (Patient since 0001)

Dr. Lee and Rosie were both very friendly, professional, and helpful.


StarStarStarStarStar An overall great experience. —    (Patient since 2014)

An overall great experience.


StarStarStarStarStar Laura is so, so great! Thank you for all of your help. —    (Patient since 0001)

Laura is so, so great! Thank you for all of your help.


StarStarStarStarStar Satisfied as completed. No changes required for me.  —    (Patient since 2019)

Satisfied as completed. No changes required for me.


StarStarStarStarStar I appreciate your professionalism and thorough approach! —    (Patient since 0001)

I appreciate your professionalism and thorough approach!


StarStarStarStarStar My visit was exceptionally good as usual —    (Patient since 2019)

My visit was exceptionally good as usual. The staff was very helpful and attentive to my optical needs. I would recommend Li and Liao optometry to my friends and family.


StarStarStarStarStar Everything was as it has always been. Friendly & Courteous Service with the Latest Technology —    (Patient since 2019)

Everything was as it has always been. Friendly & Courteous Service with the Latest Technology. I Always Feel Welcome and Treated with Respect, No Question goes Un-Answered. Thank You.......Steve


StarStarStarStarStar My visit, as it has been for the past several years, was a very enjoyable experience —    (Patient since 0001)

My visit, as it has been for the past several years, was a very enjoyable experience. I always look forward to my annual check up.


StarStarStarStarStar Everything was explained to me in detail —    (Patient since 0001)

Everything was explained to me in detail. I didn't feel like I was being rushed by both the doctor and staff


StarStarStarStarStar There were too many questions concerning my primary doctor and specifics which I felt very... —    (Patient since 2019)

There were too many questions concerning my primary doctor and specifics which I felt very uncomfortable answering. Health issues should be kept on general knowledge level.


StarStarStarStarStar Great people and super fast doctor who gets it right every time. —    (Patient since 2019)

Great people and super fast doctor who gets it right every time.


StarStarStarStarStar I was surprised checks were not accepted —    (Patient since 2019)

I was surprised checks were not accepted. There really isn't a difference to me between my debit card and a check. (I understand the cost of processing a check is probably more for your practice.) It just gets confusing for the consumer what different businesses, medical practices, and various service industries prefer these days. "I'm sorry we don't accept checks. I'm sorry we don't accept credit cards. I'm sorry we don't accept debit cards" can come across as a little harsh. Maybe "We prefer payment by debit cards or credit cards" would sound less harsh. Forgive me if I missed this information on your website...just a suggestion.


StarStarStarStarStar Your client scheduling system works perfectly, with the use of cell phone and email alerts... —    (Patient since 2019)

Your client scheduling system works perfectly, with the use of cell phone and email alerts regarding my scheduled appointment. You pre-schedule your appointments, which we have found is a good idea for client retention. I work for a CPA firm that does the same thing. Your staff is friendly, as you are as well, and you took time to explain the results of my eye exam thoroughly. I understood clearly what you told me. I would recommend your office to friends without hesitation. I will no doubt be a repeat client. Good job, guys!


StarStarStarStarStar Love everything about this office —    (Patient since 2019)

Love everything about this office. Wonderful doctor with high tech office equipment, kind receptionists, and great selection of glasses shown by helpful and friendly staff.


StarStarStarStarStar Excellent Office —    (Patient since 0001)

It is always a pleasure to see Dr. Li, and his excellent, professional staff. I have referred several others to Li & Liao and they have the same opinion.


StarStarStarStarStar K Stillwell —    (Patient since 2019)

Service was excellent - as always. Even though the Medi-Care contract is not currently active, I would still prefer to pay the cost for my grandmother, Pearl Tom's visit rather than go elsewhere.


StarStarStarStarStar very efficient and pleasant throughout. Highly recommended. —    (Patient since 0001)

Very efficient and pleasant : front office, back office work, doctor.Highly recommended.


StarStarStarStarStar It would be nice to have more eyewear selections to choose from —    (Patient since 0001)

It would be nice to have more eyewear selections to choose from. It was nice to see you added Tom Ford to your selection, but I felt that the designer's/opt. office need more choices in eyewear for each designer. May one choose other options from designer catalogues? If so, it should be mentioned to the client.


StarStarStarStarStar I thought the visit was excellent —    (Patient since 0001)

I thought the visit was excellent


StarStarStarStarStar Not able to find a frame —    (Patient since 2009)

Not able to find a frame. Not able to speak to a person that could provide more information that was needed to expect new frames arrival.


StarStarStarStarStar Thank you! I love this office, it's so clean & nice, spacious, & everyone is so friendly! I always... —    (Patient since 0001)

Thank you! I love this office, it's so clean & nice, spacious, & everyone is so friendly! I always recommend this office to my coworkers.


StarStarStarStarStar Best optometrist I've been to in a while. Would definitely recommend.  —    (Patient since 2019)

Best optometrist I've been to in a while. Would definitely recommend.


StarStarStarStarStar  —    (Patient since 0001)

I am so happy because the contacts Dr. Li gave me are the best I have ever tried. I always enjoy my visit to your office. Very friendly and knowledgable staff!


StarStarStarStarStar Very informative, professional and cool. Keep up the awesome job.  —    (Patient since 2019)

Very informative, professional and cool. Keep up the awesome job.


StarStarStarStarStar Eye Exam and Contact Fitting —    (Patient since 2019)

The Doctor and attendant was very nice and helpful.


StarStarStarStarStar Great visit, I recommend your office anytime I come across someone in need of an eye exam —    (Patient since 2019)

Great visit, I recommend your office anytime I come across someone in need of an eye exam. In fact I've referred my mother and aunt and they have both been pleased with your services.


StarStarStarStarStar Rose family review —    (Patient since 0001)

Everything went very well from the time of arrival to the meeting of the doctor to paying the bill.


StarStarStarStarStar Doctor side excellent. Dispensing side over priced —    (Patient since 2010)

Doctor side excellent. Dispensing side over priced. Hector needed to shut up and let the new employee do her job. He was being a dick to her.


StarStarStarStarStar Excellent job —    (Patient since 2019)

Excellent job. My wife recently referred your services to a friend and cooworker Melanie Valdarama, who i believe had an appointment and expressed her appreciation your services.


StarStarStarStarStar Li and Liao Optometry —    (Patient since 0001)

Great comprehensive optometry. Eyeglasses rather expensive.


StarStarStarStarStar A great first impression! Over the phone and in person everyone was super friendly and very... —    (Patient since 0001)

A great first impression! Over the phone and in person everyone was super friendly and very helpful. Already made an appointment for my daughter


StarStarStarStarStar Excellent Eye Doctor Office —    (Patient since 0001)

I was very pleased with my experience at your office and would highly recommend people to your office


StarStarStarStarStar Yes I would like to comment one of the primary reason that we selected your office was courtesy ... —    (Patient since 2019)

Yes I would like to comment one of the primary reason that we selected your office was courtesy that your staff showed when we made the appointment. Other places that we tried to setup an appointment were rude and certainly not interested on our business. Your staff should be commended.


StarStarStarStarStar the prescription eyeglasses are good but expensive —    (Patient since 0001)

the prescription eyeglasses are good but expensive. every 2 years you can change it but next time I might settle for just prescription and look for less expensive.


StarStarStarStarNo Star good visit —    (Patient since 0001)

everyone is nice , accommodating and pleasant. atmosphere is very nice.


StarStarStarStarStar Thank you Dr Li  —    (Patient since 2019)

Thank you Dr Li for following up with me regarding my previous survey. I appreciate your willingness to make sure my visit is the best possible experience, and my vision is the best correction I can have.


StarStarStarStarStar The staff was very friendly & made me feel welcome —    (Patient since 2019)

The staff was very friendly & made me feel welcome. Everyone involved did an excellent job of explaining exactly what was going on during the exam as well.


StarStarStarStarStar Visit —    (Patient since 0001)

the doctor was very helpful and explained every thing very well. office personal were great


StarStarStarStarStar I loved the office and staff! Very helpful and professional!! Would recommend anyone to go there —    (Patient since 0001)

I loved the office and staff! Very helpful and professional!! Would recommend anyone to go there. Thank you on a very pleasant appt.!!


StarStarStarStarStar No one sent me my eye pictures to my e mail —    (Patient since 2019)

No one sent me my eye pictures to my e mail


StarStarStarStarStar After care patients vision care —    (Patient since 2019)

After care patients vision care. I called on Monday (9:00am)after I had been wearing a left lense for the week. I asked the person on the phone that I had no more lenses, I had to get super close to the computer to see the words and my vision was not clear. Should I get another lense or see the doctor? I don't know. I will leave a message with the "tech" to call me back.I made an appointment with Dr. Li on Wednesday at the other office. No phone call so I called back and asked the questions about the lenses and my vision. The person said they left a message with the tech and they would call me back. At 2:50 the tech called me back and told me we don't have any more of the left lenses for your eye. I would think that a patient who has been coming to see Dr. Li and Dr. Uminskey before that (yes, we have been patients for a very long time) that I would have been able to see Dr. Li on Monday when I called. I was concerned about my vision. This could have been handled different....I was disappointed. I went to the other office and saw Dr. Li and received contacts to try will return there to order lenses on Monday. Our family (Gayle, Kaitlyn and myself) see Dr. Li Thank you, Debbie


StarStarStarStarStar Mr.  —    (Patient since 2019)

It was a good visit. Thank you.


StarStarStarStarStar Everybody was so friendly that they make you feel comfortable —    (Patient since 2019)

Everybody was so friendly that they make you feel comfortable