Legarreta Eye Center
1351 Reviews
very good and kind service
Apr 22, 2024
Friendly staff, thorough
Apr 22, 2024
A Very well run office. Absolutely Nothing negative to say about Dr. Legarreta and his staff. From the time I walk in until the time I leave always a positive experience. Dr. John has done both of my cataracts.👍👍 The staff is always polite, patient and professional!
Apr 22, 2024
Appreciate your professional service, but was disappointed I had to wait over an hour to see the Dr. after all my tests were done.
Apr 20, 2024
They got me in and out ? Well was pleased.
Apr 18, 2024
We have had nothing but great results from our appts.
Apr 18, 2024
Every one is very friendly and happy makes the visit fun.
Apr 18, 2024
Everyone is kind and professional, but I feel as if Dr. Legaretta has one foot out the door while he's talking to with his back to you. Also, I went to one room for this and then wanted. Then I was taken to another room for another procedure. Then I went to the waiting room. Then to another room for drops and IOP, and then finally, Dr Legaretta. I was referred there by another patient of his who appreciates him very much. I left Opthalmology Associates of WNY because I wasn't impressed with their infection control policy (actually, just my doctor's lax infection control). I would just like to know that the doctor realizes that there's a human who's concerned about her vision. Thank you.
Apr 15, 2024
Everyone was very kind and explained everything we needed to know! Thank you
Apr 8, 2024
The staff is very friendly and professional
Apr 6, 2024
The staff is friendly and knowledgeable. The doctor was also very good.
Apr 5, 2024
The staff is courteous, they are efficient. They make going to a doctor something to look forward to
Apr 3, 2024
Eyecare is good, provider was great, etc etc. However, had an appt at 4:15, and wasn't seen until 530.... Didn't get out of the office until 6PM. Never had an eye appointment take that long.
Apr 3, 2024
Fhis was my first visit, and the service I received was very professional.
Apr 2, 2024
Everyone on staff is friendly and punctual!
Mar 30, 2024
You have a friendly, knowledgeable staff and you provide quality services. However, I am not in the habit of suggesting to others with whom they should place their medical needs. Also, Connor broadcast my unlisted phone number to everyone in the waiting area, something I called him on. Medical records, including identifying information, should remain private, don't you agree?
Mar 30, 2024
Dr O'Conner and Tim were wonderful and so was the lady that did my exam
Mar 30, 2024
I have referred a few friends to the eye center and they are now patients.
Mar 28, 2024
Quick, efficient and thorough
Mar 27, 2024
Always happy, very professional and caring.
Mar 27, 2024
Wait time in exam room waiting for doctor was way too long.
Mar 26, 2024
Always an excellent visit. Everyone is so friendly and professional.
Mar 23, 2024
Prompt, efficiently laid out facility, well equipped, congenial staff
Mar 22, 2024
I was referred from a co worker of mine because she had her cataracts removed and just loved the doctor and the whole experience of all staff! I am so glad she referred me and I had a wonderful experience too! Very thorough!
Mar 21, 2024
Pleasant staff, I feel very confident in my care. Dr L is very thorough and care is exceptional.
Mar 21, 2024
Staff is so nice and doesn’t make you wait around
Mar 21, 2024
Always receive good service, and very polite
Mar 17, 2024
The staff is always really nice and the doctors know what they are doing. Fixed my cataracts and now I can see.
Mar 15, 2024
As always,from checking in to making the next appointment at the end and everything in-between is professional,timely and informative.
Mar 15, 2024
Your staff is always so pleasant and helpful. Dr. Legarreta is the best! Thank you.
Mar 14, 2024
Everything about Legaretta Eye Care is exceptional!
Mar 14, 2024
good serviceand very nice
Mar 13, 2024
I called last Thursday explaining that I had severe itching and was seeing blurry. I was told someone would call me back. No one ever did. It got worse over night so I drove to be there when you open at 9:00. When I walked in the door the receptionist I had never dealt with before ( I've gone to Dr. Legarreta since I was a teenager and I'm 58) asked me if I had an appointment and I said no, but that I had called the day before, no one called me back, I felt like scratching my eyes out and wasn't seeing properly. She berated me loudly four times and I apologized, but said I wouldn't leave until the doctor looked at my eyes. She said they were double booked and I said I'll wait all day if I have to. She says people have come in with their eye bleeding and they have been turned away. I said I would have to go to the hospital if I couldn't be seen. She said she would have to ask Dr. Patel. Dr. Patel agreed to see me. The receptionist said they had a 10:15 cancellation. The waiting room was empty when I was called in. I have a photo to prove it. The nice woman with the curly hair checked me eyes. When I put the thing over my left eye I could see as usual. When I put it over my right eye I could read anything from my left eye. It frightened me. I would do the exact same thing again if I felt the same way. I'm not willing to chance my eyesight.
Mar 11, 2024
Very disappointed with the wait time - shouldn't take 2 hours for an eye appointment
Mar 10, 2024
Friendly and efficient staff
Mar 10, 2024
Always an efficient and pleasant experience. Great staff.
Mar 9, 2024
Overall I am very happy with your services. This last visit I was waiting to be scanned, 5 minutes later another patient came up and was put in line to be scanned. When the technician came out to take the next patient she skipped over me and took the patient that came after me. No explanation was given. This was the first time in all my time at your practice that I felt your customer service was lacking.
Mar 8, 2024
Depends upon which Dr. you are seeing. Dr. John - excellent Dr 0connor - lacks people skills Did not communicate his findings after he examined me.
Mar 8, 2024
Dr Legarreta and staff are wonderful!
Mar 2, 2024
This past Monday, I had an eye exam, and it was fine as usual, however, this is the first time I’ve ever left your office without ordering a pair of glasses, because the frames that you have are way overpriced, and Lousy in my opinion. Also, the selection was pretty poor. I realize I only get 175 from my insurance for a pair of glasses but anything that I looked at that was of any quality was $400 or more minus my 175 and I’m almost $300 for frames. That’s terrible. so I’ll take my prescription to another place with more selection and hopefully a better price and have them make my glasses. Such a shame.
Feb 28, 2024
Very happy with the services nice staff will continue to be customers
Feb 24, 2024
Staff are polite and knowledgeable. I trust Dr. Legaretta with my eye care
Feb 24, 2024
Very kind people and helpful been coming here for quite awhile
Feb 24, 2024
It usually doesn’t take long to get in but I’ve had some lengthy times waiting for the doctor.
Feb 22, 2024
I’m confident in the staffs knowledge and ability to provide a thorough exam and able to get answers to any questions
Feb 19, 2024
Staff was pleasant and efficient. Wait time was minimal.
Feb 17, 2024
I have been coming to this practice for several years. I have two concerns now. #1 The Sr. Dr. Legarreta has been a wonderful and pleasant physician. However, I have had concerns about his memory and my care. He has forgotten several items about my care. I would sincerely ask that my concerns are addressed. So I started to be treated by his son approximately a year ago.
Feb 16, 2024
I was'nt very happy. I went in took me back right away to do the things with my eye's.i then went out to the waiting room before seeing the Dr. About two hours later I went back to see the Dr. I happen to have a bad back setting in the seats for that amount time my back was in so much pain I wanted to cry. Nobody needs to set in a office that long.
Feb 15, 2024
I’m greeted and assisted by knowledgeable employees. Who ensure that my eyes are given the correct tests as I proceed toward my final procedure given by Dr. Legarreta…. himself 👍👍👍
Feb 14, 2024
I had a great experience in the Optical Shop and received a thorough exam, both by the tech and the doctor, however my full appointment took more than two hours, for just a basic check up; the bulk of that waiting for the doctor to see me. This is not the first time a routine eye exam has turned into a very long wait (multiple hours), and I had to reschedule work commitments. It's really unacceptable and I hope you will evaluate how you schedule and how you handle backups. Thanks for the opportunity to provide feedback.
Feb 12, 2024
My glasses were wrong prescription, my vision is still blurry. Also, when they were ordered, the transitions weren't on the glasses. Now I have to take time out again to have it done right.🙃
Feb 12, 2024
competent friendly staff
Feb 10, 2024
Always a great visit. So glad I didn’t need shots during my exam!
Feb 10, 2024
Staff is very nice and Brianna is fantastic! The only negative is the very long wait to see the doctor.
Feb 5, 2024
I have never had any problems or issues. Only with billing. My old insurance was billed on my last visit (in December) even though I presented my new information. So far it has not been corrected
Feb 5, 2024
Friendly staff very caring
Feb 4, 2024
Always a good experience. Friendly staff and kind, competent doctors.
Feb 3, 2024
Super friendly staff & Dr. John Legarreta is amazing.
Feb 2, 2024
The staff of Lagaretta Eyecare are very efficient and caring.
Feb 2, 2024
The wait time between tests is too long
Feb 1, 2024
Dr. L is wonderful, compassionate, and skilled. The support staff is friendly and thorough. My problem is with the number of messages I receive to confirm my appointment. There is no button to confirm by phone and we receive multiple messages about appointments both by phone and on line.
Feb 1, 2024
Appointment on time. All staff courteous and knowledgeable. Doctor very thorough and professional and I did not feel rushed.
Feb 1, 2024
Our last visit took longer than ever before this was the first time we waited sooo long, We were surprised!
Jan 30, 2024
Dr. Lagretta and staff are extremely knowledgeable, professional, and timely during the appointment. Thank you!
Jan 27, 2024
I had a great experience with the doctor in my little surgery and all the workers in the office. They are great, very personable and friendly.
Jan 26, 2024
Dr. O'Connor never disappoints. He's so thorough and a very nice man.
Jan 26, 2024
I was put off by the experience because I called to receive an annual eye exam in order to get new glasses that my insurance covers in full every year. I was given a glaucoma test, without being told. I did not wish to have one. Also, their was a lot of difficulty with pulling up my information when seated to start the glasses process. I was first told I was out of network. They could not find my or my husband's information. They had pulled the wrong name. Finally found me after using the id number that they already had. Lisa who administered the test was polite and friendly. I left not feeling well about the experience.
Jan 18, 2024
Dr Legaretta and his staff are incredible!
Jan 11, 2024
Service was good. Dr.Legaretta explained the situation of my reading lense power due to previous wearing contacts with lower # for script. I was not offered, and I forgot, to inquire about new frames and lenses. Will need to do that soon.
Jan 10, 2024
Although once you see the doctor the appointment goes well; however, the scheduling of patients needs improvement. The wait time is unacceptable. Upon arrival, all preliminary testing is completed quickly but I've had to wait up to 2 1/2 hours to then see the doctor. I've heard other patients complaining as well. One patient had to leave because of the wait time because of her next scheduled meeting.
Jan 8, 2024
Very positive experience!
Jan 8, 2024
my follow up visit was horrible for 2hrs was ridiculous!
Jan 6, 2024
It took only 45 minutes to complete my appointment very good
Jan 4, 2024
Dr John Legarreta was amazing, patient, thorough, explained things well and made me feel like we were a team regarding my short and long term decisions regarding my eye care. I am so grateful!
Jan 4, 2024
Very friendly, professional and always on time
Jan 4, 2024
Stephanie did a wonderful job taking care of David during this appointment. Thank you. Dr. Legarreta was great as always.
Dec 31, 2023
I was there for a glaucoma screening, which I need to repeat every 6 months. Although when talking to the doctor about my screenings, everything looked normal, and continues to look normal. My appointment was at 10:20. I was finally finished and out the door at 12:00. I waited quite a while to be called back and then an extremely long time to see the doctor.
Dec 29, 2023
Professional, courteous, knowledgeable
Dec 29, 2023
Everyone was very personable. They didn't mind answering any questions I had.
Dec 28, 2023
Always a pleasant visit. Staff and Dr John Legaretta are personable and very professional.
Dec 28, 2023
Everything was great ! Dr. Patel was great ! I just think that I may need to re-schedule my next appointment and I am disappointed that there is not a way to do it online.
Dec 28, 2023
Excellent service and extremely caring doctors and staff!!!
Dec 21, 2023
I recommend it, they are very professional
Dec 19, 2023
wonderful eye doctor and staff
Dec 16, 2023
Before I had my exam, I made it clear I was wearing ONE!! old contact lens and it was the only one i had. before my exam, i threw it away because i planned on hgetting new ones. Or at least a trial pair. When I got over to the optical part, the woman told e no, I could only get glasses. She went away and came back and told me I could get them for $50, which I just cannot afford right now. So, until my glasses come in, I cant see anything. And I don't like glasses. I would have just gone somewhere else abd left with at least a trial pair so i caould see. I have been crying for 2 days since. I am doing online college which is nearly impossible. I am supposed to babysit my granddaughter 3 days a week but could not this morning because she is 2 years old and into everyhting and i didnt want her getting hurt or into trouble right in front of me
Dec 15, 2023
Quick, polite, knowledgeable
Dec 12, 2023
I had a problem and they got me in a fixed it no questions. Great service
Dec 11, 2023
The wait time in Dr.Legarreta's Eye Center is very short. I am treated with friendly respect by both the doctor and his staff. The doctor answers my questions and puts me at ease .I always feel he cares about me as a person.
Dec 9, 2023
Great service,professional staff inclding the
Dec 9, 2023
The staff at Legarreta Eye Center is the best! They've always been welcoming and helpful. Christine is awesome (ask her to sing Chamillionaire's "Rollin'" LOL)! Always a pleasure to come for my appointments.
Dec 9, 2023
Friendly staff and Dr. ! Easy to get appointments, and never wait long . I had new laser treatment that fixed my eye pressures! Thanks!!
Dec 8, 2023
i am happy with my most recent appointment.
Dec 7, 2023
The first part of exam was quick but then waited 2 hours to see the doctor. Was not going to wait any longer to order glasses, so went elsewhere. Been a patient for many years but will be finding a new practice.
Dec 4, 2023
I really like Legeratta ,I had a great experience.Everyone was so polite and helpful.The receptionist,the examiner and the Doc.Just great kind people.I never felt pressured to buy glasses from them,They allowed me to browse the glasses after my eye exam with no pressure at all to buy them.Which is why I am thinking of going back to purchase frames from them as they actaully had some very good prices.I have been to a few eye care centers and Lageretta is definielty the best one out there.It simply feels good to be there.I really liked my eye doctor too,very layed back cool guy.Thanks everyone for such a great experience,Tony
Dec 4, 2023
Had my regular visit and had all the tests that a always have.
Dec 2, 2023
I was there for a check up & blurry vision in left eye. When tech checked my old glasses, she said I had prisms in my in my glasses! I responded, never have I had any ever! When I saw Dr. L I discussed this with him. My 2 other pairs of glasses were tested. No prisms in them. I will be following through with an associate of Dr.L. Dr. Patel. I had seen another Opthalmologist in the past & nothing was ever said about prisms. Dr.L was happy I pursued the issue. I will see him again in 2 weeks.
Dec 2, 2023
Prompt, professional and courteous staff.
Dec 1, 2023
Wait time is RIDICULOUS. If I charged you for all the time waiting, I could get a free pair of glasses.
Nov 30, 2023
I feel comfortable in my exam it was very through and they are always ready to help. with picking out new glasses
Nov 30, 2023
did not have to wait / I was taken care of as soon as I signed in
Nov 30, 2023
you and your staff are always very friendly and on the ball i never feel like they are rushing to get rid of you
Nov 30, 2023
Dr. John and his staff are great
Nov 30, 2023
The staff member who answered the phone when I called in the morning was very friendly and understanding and scheduled me for the same day with Dr. O'Connor. At the office when I arrived for my appointment, another staff member there was also very friendly and understanding. I did not have to wait at all to get started! Dr. O'Connor was kind and attentive. He explained everything and treated me for the issue I was having. I am never disappointed with Legaretta Eye Care.
Nov 29, 2023
Staff is always so pleasant and friendly.
Nov 27, 2023
Thank You !!!!!!!!!!!!!!!
Nov 27, 2023
Everyone there is GREAT beginning with reception , the girls that do the eye tests and finally Dr Legarreta Jr is the BEST
Nov 27, 2023
We had a through eye exam. He and his office are so helpful and we know he is always there for us. We feel very blessed.
Nov 24, 2023
Friendly, busy staff who guide you through the necessary tests.
Nov 23, 2023
Excellent care. Family atmosphere. Staff is very politedful and courteous.
Nov 23, 2023
Always, a great visit and check up.
Nov 23, 2023
Everyone there is kind, fun and professional. I know I'm receiving the best care possible.
Nov 23, 2023
Seems to take long every time.
Nov 17, 2023
Just my rating. If some ask I would tell I like office
Nov 17, 2023
Dr. Legarreta is expert with his care for all the years that my family and I have used his services. He and his entire staff are very efficient, professional, and friendly as well!
Nov 16, 2023
service is great.friendly with smile,your girls very kind in helping,what ever questions are saked of them,Mr Robert Konowalski
Nov 16, 2023
I've always been taken care of promptly and thoroughly..dr legareta has always made me feel comfortable and has discussed any concerns we together have had
Nov 15, 2023
My appointment time was 12:30pm, and I saw the doctor at 1:45pm. I understand the waiting may vary, but 1 hour 15 min wait is not acceptable. My time is as valuable as yours.
Nov 13, 2023
2 or 3 hours seems like a very long time.Perhaps taking fewer patients would help this situation. I think the doctor did a very good job.
Nov 12, 2023
3 hours waiting time, 2 minutes doctor time. Worst experience in Buffalo
Nov 12, 2023
Everyone was Courteous and Helpful!
Nov 11, 2023
I have been going here for many years. I always received excellent care
Nov 11, 2023
Your whole staff is wonderful!!
Nov 11, 2023
Pleasant staff, minimal wait, all my concerns addressed.
Nov 10, 2023
Always efficient helpful and friendly
Nov 6, 2023
please make sure my measurement for cataract surgery are correct, Thanks, Warren
Nov 4, 2023
not much waiting time - staff very helpful -
Nov 3, 2023
Very friendly, courteous, and professional, from the receptionist through the exam and follow up. The wait was not long for any stage.
Nov 3, 2023
Everyone at the Lovkport office e friendly, but the wait time between eye test by staff and seeing actual Doctor is ridiculous. I was there 2 hours and 5 minutes with doctor. N. Forest office a year and a half ago, I left. Waiting 2 hours while staff collected garbage and started turning off lights while I was in the waiting room.
Oct 26, 2023
Knowledgeable, friendly, caring and overall a great place
Oct 25, 2023
ALWAYS SATISFIED WITH THE DOCTOR AND THE GIRLS
Oct 20, 2023
I provided my comments on a survey you sent me yesterday. Please see that.
Oct 14, 2023
Appointments are on time and staff is friendly and efficient
Oct 14, 2023
Great friendly people. Explained everything nicely!
Oct 12, 2023
As always, very pleasant employees and staff.
Oct 12, 2023
Friendly staff,Concerned about your eye health,
Oct 9, 2023
After seeing the tech for the tests, I waited more than an hour to see the Dr. I feel the only reason it was that short of a wait is because I interrupted the conversation he was having with the nurses about an upcoming trip he was having. My appointment was at 4:15p and I left at 5:36p in a hurry to get to my next appointment at 5:45p which I was late for. If the Dr. is running late, give a courtesy call and offer to reschedule. Our time is just as important as yours.
Oct 6, 2023
Excellent staff (Lisa) and Dr Patel was thorough and kind.
Oct 2, 2023
Their follow-through is excellent.
Oct 1, 2023
Friendly and helpful staff.
Sep 30, 2023
Friendly and very knowledgeable.
Sep 30, 2023
Every step of the process was smooth and pleasant. Allie was a sweetheart!
Sep 29, 2023
Great staff, always friendly and professional. No long waits. Dr John Legaretta is wonderful in all regards.
Sep 27, 2023
I have found the service at Legarreta's to be complete. I've always walked in and received prompt attention at the front desk and often underway with my exam before even sitting down. Exams are thorough, explanations clear, and all questions answered. All service is courteously delivered.
Sep 25, 2023
Love how friendly and sweet the staff are there! They get you back into testing as soon as you get there and not make you wait! Love how they explain everything they are doing before they do it. It is always a pleasure to see Dr. John too! He is very empathetic with a huge heart.
Sep 23, 2023
Best eye Dr ever always recommend when I'm asked if I know a good eye dr
Sep 23, 2023
I have been going to this office for years and the staff and Dr John are efficient and friendly
Sep 22, 2023
Because I have appointments 2.40pm .lm arrive at 2.10pm but doctors see me 4.15 and I' have another appointment. So It's to hard to Mack cover to another appointment
Sep 21, 2023
Staff is courteous and efficient
Sep 20, 2023
Doctor Lagarreta is a good doctor & I would recommend him to anyone looking for a eye doctor.
Sep 18, 2023
I think I'm too new to the practice to rate it yet. Everyone was kind and efficient. I've never been seen by an ophthalmology assistant.
Sep 17, 2023
Outstanding optical experts regarding frames and glasses. Outstanding doctor regarding all aspects of Eye care.
Sep 16, 2023
Always timely. Briana was great!
Sep 15, 2023
everyone is very kind and Dr. john is amazing
Sep 15, 2023
good care and goodd service
Sep 13, 2023
Always professional always friendly and very knowledgeable and caring
Sep 12, 2023
Excellent care…!!!!! Wonderful staff…!!!!
Sep 10, 2023
As always, Legaretta Eye Center was an excellent experience. Dr. John and staff are very caring and professional.
Sep 9, 2023
The doctors and staff take extra time to make sure their work is correct. I can see great again without glasses.
Sep 8, 2023
Everyone was very professional
Sep 8, 2023
Was there for 3hrs! Should never be that long. Ruined the rest of my day.
Sep 5, 2023
Checked in quickly, friendly staff, doctor addressed all my questions.
Sep 4, 2023
EXCELLENT CARE. FRIENDLY SERVICE AND ANSWERS ALL QUESTIONS
Sep 2, 2023
I always enjoy my visits to Dr. Legarreta's. The staff is always friendly and courteous, and I like the Doctor.
Sep 1, 2023
Appointment was right on time. Staff was friendly and professional.
Sep 1, 2023
A great staff, always helpful,kind,, and cheerful ,as is the Dr.
Aug 30, 2023
no issues and no problems
Aug 29, 2023
Very pleased with staff and DR Friendly atmosphere
Aug 29, 2023
Friendly staff, appointments always on time
Aug 23, 2023
Everything was done thoroughly
Aug 22, 2023
The technician Christine was very professional and efficient. Dr. Legarreta is very professional and asks questions relative to your eyes, health and well-being.
Aug 18, 2023
You are very thorought and that is good it just that it takes so long.
Aug 18, 2023
As always, a very friendly appointment.
Aug 18, 2023
Nothing seems out of the ordinary here.
Aug 16, 2023
Wait was too long to see the doctor after the eye test
Aug 15, 2023
Thank you for care and consideration for us older patients. The new Field of Vision technology was such an improvement for us and much appreciated!
Aug 13, 2023
Always friendly, very happy
Aug 10, 2023
Courteous staff and personnel - But it was a long wait for the last part of the examination
Aug 6, 2023
Excellent professional care and support. Entire team was friendly and displayed a personal interest in my care
Aug 5, 2023
Dr John and all of the staff go above and beyond to take care of all of your needs. They take the time to listen to your concerns and make you feel comfortable. They have helped me tremendously with my eye problems. I would highly recommend this office
Aug 5, 2023
When one calls for an appointment, phone calls are returned promptly, and one is seen in a reasonable amount of time.
Aug 4, 2023
Always ready to help and will get you in . Patents are very important to them and I know for a fact .
Aug 4, 2023
Although they had many patients on the day I went, I didn't feel rushed. Very competent staff. Good experience.
Aug 3, 2023
Great Doctor, great staff...
Jul 29, 2023
Dr John is the BEST. Very knowledgeable and kind.
Jul 29, 2023
Great eye care, not trying to push any unnecessary treatments. Nice staff
Jul 29, 2023
I received great, professional care at my latest visit
Jul 28, 2023
Never have to wait long. Everyone is extremely knowledgeable. Office staff is friendly.
Jul 27, 2023
Love briana and the girls do fantastic job of taking care of me each and every month !! They are friendly courteous and above all competent
Jul 27, 2023
The girl who took care of me was superb. She was so patient and understanding.
Jul 27, 2023
Making an appointment was convenient. Everyone very professional.
Jul 26, 2023
Friendly and attentive staff. Doctor was very professional.
Jul 24, 2023
Staff very friendly and helpful, but I waited a really long time for the doctor
Jul 24, 2023
legarreta eye is a great eye center
Jul 21, 2023
Fast and friendly service. Professional atmosphere.
Jul 19, 2023
Good service, bad location.
Jul 19, 2023
From the doctor to the entire staff, I was treated with respect. All my questions were answered, and I was seen in a timely manner.
Jul 19, 2023
Great place everyone is so professional and helpful
Jul 17, 2023
I had a wonderful experience with Jesse on my visit. He was outstanding and deserves recognition for his mannerism and knowledge of his job. He explained everything he was going to do in prepping me to see Dr. John. He smiled throughout my visit. As always, a pleasure to see Dr. Legarreta
Jul 17, 2023
I always feel comfortable with Dr. L and his staff.
Jul 15, 2023
As usual my visit was thorough with very little wait time and a resolution of my problem in a professional manner.
Jul 15, 2023
Always very friendly and professional and knowledgeable!!
Jul 14, 2023
I have never had a problem in almost 40 yrs I have been going,
Jul 12, 2023
I had to wait 2 hours before seeing the doctor!
Jul 10, 2023
Dr. Patel was very patient with Carmella and took her time with her!
Jul 10, 2023
All aspects great! Everyone very friendly and efficient.
Jul 10, 2023
I didn’t have to wait long and the Dr was very kind
Jul 3, 2023
I was in and out in no time and staff was very friendly and helpful
Jul 1, 2023
People very friendly and knowledgeable. Enjoyed my visit
Jul 1, 2023
Staff is always on time. Great staff. And I appreciate Dr. Legarreta explaining everything to me that I need to know regarding my exams.
Jun 30, 2023
All staff friendly Short wait time
Jun 28, 2023
Always kind, thorough and on time.
Jun 26, 2023
Thank You & your staff very pleased
Jun 24, 2023
Good service and customer service
Jun 21, 2023
Fast and friendly, everyone is so professional, I feel confident with the care I receive and would definitely recommend.
Jun 19, 2023
I did not have the best experience. I arrived early for my apt and did not finish with getting contacts until almost 3 hours after arriving. I understood, being my first apt there it might take a little bit, however I had an infant to pick up and had to make alternate arrangements to have someone get her because I had no choice but to finish my apt so I could get after not having them for a few months.
Jun 18, 2023
I was 10 minutes early for my appointment and I was taken within minutes, had 3 tests done, examined by Dr. John and was in my car on my way home within an hour.
Jun 17, 2023
Kind and caring staff who are very good at what they do.
Jun 16, 2023
Fast Friendly Service Most Ins. Accepted Lots Of Nice Eyewear Knowledgeable Doctors Well Done
Jun 15, 2023
As always, great care. Dr John Legaretta and the staff are the kindest people. They truly care for their patients.
Jun 10, 2023
Dr. Legaretta is a true professional. He is knowledgeable, compassionate, responsive.
Jun 8, 2023
Competent people proving service on time
Jun 8, 2023
I usually go to the office on Union Rd but because I hurt my leg I needed to go to the office on N Forest. Same doctor I usually have on Union Rd.
Jun 3, 2023
Dr. Patel was very nice and very thorough. I would recommend her to anyone.
May 30, 2023
I have been going to Dr. Legarreta for several years. I find that both he and his staff are very knowledgeable, courteous, and professional. His office is very neat and clean. I am confident that I will receive the best care available whenever I go to Dr. Legarreta.
May 26, 2023
It's just that a few months ago they are taking time to serve you. I was waiting for more than One and Forty-five. and other patients arrived and passed them first than what they were waiting for in the room. I waited one hour and four and five and others in five minutes were already leaving.
May 26, 2023
Very easy to make appt. Super fast service and friendly and courteous service.
May 25, 2023
I have been very happy with every individual at Legaretta. I gave a 9 because I don’t usually make any kind of recommendations.
May 24, 2023
Everyone is pleasant and professional. Doctor John is the best!
May 24, 2023
my appointment was right on time very efficient office
May 22, 2023
Love that the waiting period is usually very short. I'm treated with kindness and respect....and the doctor answers all my questions.....
May 21, 2023
Everyone is personable and knowledgeable. Only suggestion I may offer is the timeliness of actually seeing the doctor.
May 21, 2023
Everyone was so friendly and helpful. They were prompt and even took me early. The doctor was thorough.
May 19, 2023
Thank You , It was nice meeting you, Have a great day. Thank You again.
May 19, 2023
Everyone there was awesome from the moment I walked through the door until I left. Very friendly, knowledgeable, and supportive. My first experience with Legarreta Eye Center was very positive.
May 19, 2023
Great professional services
May 17, 2023
Everyone was so friendly and very thorough through the whole process
May 17, 2023
Very friendly and efficient staff. I never leave with any questions. If I have them they are answered before I leave and I understand the answer. I've never had to wait long when I arrive for my appointment.
May 15, 2023
One constructive remark, the gentleman at the desk needs refinement, not super customer receptive. Needs better client interaction skills, in my opinion.
May 13, 2023
Friendly staff. Appointments run on time.
May 11, 2023
Great staff. Great service. Large selection of products. In and out in reasonable time.
May 8, 2023
I have been a patient of Dr. Legarreta for over 10 years and have been very happy with the staff and medical technicians. Everyone has always been courteous and understanding.
May 7, 2023
Very caring and professional business. Both Dr John and Brianna are the nicest, kindness and compassionate people. They truly care for their patients. Trust me!
May 4, 2023
timely friendly service wins it for me.
Apr 30, 2023
Great practice. Dedicated, experienced and friendly staff...and doctor of course. All of this really matters!
Apr 29, 2023
the last pair of glasses i got were not very good .
Apr 28, 2023
Always professional and relaxing at my eye appointment. Thanks for great service.
Apr 28, 2023
Love how friendly everyone is- the selection of glasses are great for every style, but what I love the most is Dr Legarretta! He is by far the most thorough ophthalmology specialist around .
Apr 28, 2023
Dr Whitman was great, also staff very friendly and helpful
Apr 28, 2023
Doctor is caring and very concerned for my eyesight and always looking for ways to improve my quality of vision
Apr 24, 2023
Two hours being there is way way to long.
Apr 24, 2023
The doctor I said was very thorough and told me everything she was going to do and why
Apr 24, 2023
The staff are consistently timely, professional and skilled. Dr. John Legarreta is superbly knowledgeable and consistently provides care and preventative measures for my complex case! Thank You!!!
Apr 23, 2023
Everyone at Legaretta is incredible helpful and thorough. The doctor and technicians are extremely competent and people friendly. I put my trust in them.
Apr 22, 2023
I had an urgent situation going on that required immediate attention. I was able to get in very quickly and then be sent to a specialist to help in the matter.
Apr 22, 2023
I always enjoy my visits to Legaretta Eye Center. Everyone that works there is friendly and helpful.
Apr 22, 2023
Been going there for almost 30 years. Always been great to me.
Apr 21, 2023
Everyone was very nice and professional
Apr 17, 2023
It seems to be a lot of time waiting after you are checked in.
Apr 17, 2023
The staff was very helpful and welcoming. The Office is clean and cheerful. Great communication.
Apr 16, 2023
Fast, pleasant people to work with. The Doctor John Leggereta communicates well so you fully understand your options.
Apr 15, 2023
dr took care of me quickly ...personable good 'fit'
Apr 15, 2023
Excellent optical center with friendly and professional employees. Doctor gives you a thorough examination and goes in detail about your results
Apr 15, 2023
always on time appointments, friendly staff and knowledgeable Dr.
Apr 15, 2023
Very personable office they make you feel very comfortable there and very accommodating. My whole family goes there.
Apr 13, 2023
My appointment took over 2 hours. Very disappointing
Apr 13, 2023
thank you for your exceptional care when dealing with the eyes! I have been long over due for an exam and I feel the glasses will help tremendously.
Apr 7, 2023
Michele was amazing at helping pick out, and fit my glasses. She also spent a lot of time with me in getting contacts figured out! Great place to get glasses, highly recommend!
Apr 6, 2023
Have referred other patients.
Apr 5, 2023
I was promptly seated, and tests began. I was there though over an hour from my appointed time to actually see the doctor.
Apr 4, 2023
As usual my visit was quick and my problem diagnosed properly with treatment and follow-up scheduled. Thanks very much.
Apr 2, 2023
Everyone is knowledgeable and friendly.
Mar 30, 2023
Great service. Dr knowledgeable
Mar 27, 2023
I was happy with most everything except how long I had to wait to see the doctor . Over an hour
Mar 25, 2023
I actually enjoy my visits to Legatetta Eye Care. The staff is very friendly and Dr. John is really easy to work with and talk to. You can also get your glasses on site.
Mar 22, 2023
Dr John is very nice and I always enjoy seeing him. Everyone in the office is friendly and explain things well. The wait time is reasonable, I'm always in and out in a short time.
Mar 22, 2023
Always take care of my needs
Mar 19, 2023
I always feel cared for and appreciated at Legaretta
Mar 18, 2023
super short wait time, friendly staff and great care. I haven't had experience with getting my contacts yet, but so far so good!
Mar 17, 2023
Dr Legarreta is caring and professional. He went the extra mile to find the cause of my double vision when no one else would. I am forever grateful.
Mar 16, 2023
Staff and doctor always so personable and makes patients feel very comfortable and also free to ask questons, etc.
Mar 16, 2023
Super friendly and take time with customer
Mar 16, 2023
As always, I received excellent care from not only the staff, but also from Dr John Legaretta. I was taken on time.
Mar 16, 2023
Office staff and the doctor were all very nice.
Mar 15, 2023
Very friendly atmosphere, No excessive wait to see the Dr Busy office but always welcome
Mar 14, 2023
I was promptly taken in for my exam even though I was early. All associates listened to all of my concerns.
Mar 13, 2023
Very accommodating and very aware of my feelings
Mar 9, 2023
Doctor I seen was excellent
Mar 7, 2023
Been going to this office for years! Always friendly & Professional :)
Mar 6, 2023
everyone ism friendly and kind the doctor is the best ever
Mar 5, 2023
Not happy with optical department and my updated prescription for sun glasses. Did not listen to me when I was ordering. Have an appointment with doctor at end of March to hopefully fix problem.
Mar 5, 2023
Staff was very professional in friendly
Mar 4, 2023
Excellent care, friendly staff, convenient location
Mar 3, 2023
Friendly service from the receptionist to the doctor.
Mar 2, 2023
Very professional kind and dr is very interested in you
Mar 1, 2023
Very pleasant experience.
Mar 1, 2023
Iam happy to say the service I received at the Legarreta Eye Center was caring & Professional. I trust in putting my eyes in their hands.!! Thank You
Feb 27, 2023
Medical staff is fabulous and very thorough. You lose points at the welcome as Connor needs to be warmer when communicating with the patients.
Feb 25, 2023
Professional efficient nice office atmosphere
Feb 24, 2023
Everybody treats you like family
Feb 23, 2023
Dr Wittman was very professional, pleasant and informative
Feb 19, 2023
All the staff are very friendly and knowledgeable. Dr. Legaretta has a great "bedside manor" and is easy to talk and listens very carefully to my concerns.
Feb 18, 2023
Love Dr John. Staff is friendly and efficient and very knowledgeable.
Feb 16, 2023
Friendly and knowledgeable people. I didn't have to wait long.
Feb 16, 2023
Everything is fine. It’s always a long wait with the doctor tho. I waited for half an hour at the most recent visit. I had picked out couple pair of glasses while I was waiting for the doctor, but didn’t have time to talk to the optician by the time I got out of the room because there were two other patients at the optical shop.
Feb 13, 2023
Excellent care and professional patient service from check in to check out. Well done by the entire Legaretta team.
Feb 12, 2023
Fantastic family eye care center
Feb 11, 2023
Easy going friendly staff. No stress. Never a long wait.
Feb 11, 2023
Appts on time. Staff is very helpful and courteous. Dr is very knowledgable and thorough.
Feb 10, 2023
vvery friendly,nice and clean place. people are nice.
Feb 10, 2023
Very attentive , friendly.
Feb 9, 2023
Hour and half for visit is a little long
Feb 9, 2023
This year I didn’t have any issues other than this ridiculous mask mandate at YOUR office only. In years past it took at least 2 visits and 3-4 weeks to get my correct prescription glasses. However your staff isn’t the most friendly group from reception to checkout. I’ve been coming to your office for many years and I continue hoping that the next year will be better. It never is. Seems to be a tense environment. I’m human I get it but when the product I pay for isn’t what I ordered or wanted I get angry. But I kept it easy this year only lenses. One visit and a pickup of the correct lenses. Thank you. You gotta drop this mask mandate though. It’s not fair to your patients or your staff. It’s optional everywhere but at your office. It’s been 3 years now. Time to move on from the fear of sniffles. Hope this helps. Maybe in the attitude of your staff also. This is not a blanket complaint. I’ve had plenty of friendly helpful staff in the past. But lately they seem unhappy and it reflects on your patients.
Feb 9, 2023
Efficient and incredibly friendly staff as well as Dr.
Feb 4, 2023
Everyone was professional and courteous it was a good experience
Feb 2, 2023
Great Doctor with a great staff.
Jan 30, 2023
Very friendly and helpful. I love that they have frames on site as well.
Jan 29, 2023
The whole staff treats me with respectful dignity. I never have to wait too long before I am called in. The doctor is always pleasant and answers my questions with no sign of irritation. And I'm given a number of tests that prove the doctor cares about me and my eye care.
Jan 28, 2023
Fast service friendly people
Jan 21, 2023
I'm not a huge fan of Dr. OConnor. He doesn't introduce himself and ends the visit by just opening the door. I was like, where do I go now?
Jan 21, 2023
Very professional clean office
Jan 19, 2023
I really like Dr. Wittman and would recommend her.
Jan 18, 2023
VERY GOOD SERVICE FROM BEGINNING TO END.
Jan 13, 2023
Excellence is one way to describe Dr. Leggaretta. My vision has improved beyond expectations.
Jan 11, 2023
Very Friendly & Professional
Jan 9, 2023
Always Friendly & Professional
Jan 9, 2023
The ladies that took care of me during my visit were outstanding
Jan 6, 2023
The entire staff was very pleasant and helpful!
Dec 31, 2022
No waiting. Friendly, helpful staff. First time seeing Dr Wittman an d she was great. She listened to me & helped me find a resolution to my contact lens problem. The optician was very helpful in helping me pick out new glasses
Dec 27, 2022
Great staff! Friendly & efficient!
Dec 24, 2022
Great attention…very fast but thoughtful.
Dec 21, 2022
Didn’t have to wait long. Was professional
Dec 18, 2022
Informative eye Dr. who explains exam well. Friendly staff, clean office and on time appointments. No compaints!
Dec 16, 2022
Just love her. She is great. I tell people all the time about her.
Dec 15, 2022
Friendly place. Always on time. Good eye care.
Dec 15, 2022
The the ancillary staff were pleasant, knowledgeable, and efficient. There was very little wait time. Dr. John Legarreta was knowledgeable and very good in explaining his findings.
Dec 15, 2022
Very professional. Staff, especially Brianna, is the best.
Dec 15, 2022
The entire staff and Dr. Whittman have been most helpful and take time to answer any questions or secure additional assistance as needed. Additionally, I was having trouble with my new glasses, and the optical team did some troubleshooting and are working on new lenses. All in all, no complaints. The only "complaint" is the need to wear masks still, especially since I had to take it off or lower it for most tests anyway. All other medical facilities have lifted the mandate?!
Dec 12, 2022
Always professional, friendly, clean, neat and thorough. Monica does a great job with my contacts and I appreciate her time and expertise.
Dec 10, 2022
The doctor took me in right away. She made me feel comfortable and eased my concerns. Excellent care.
Dec 9, 2022
Super fast and easy. Friendly and professional people. Very clean and organized place.
Dec 7, 2022
Excellent staff and my Dr was wonderful. Took plenty of time with me and explained everything!
Dec 5, 2022
the rating comes from the people there they are great.
Dec 3, 2022
m My wife Lois ."loves" Dr. Legarreta..She has total conficence in him and believes she is getting great care from him.
Dec 3, 2022
Excellent practitioner. Caring staff.
Dec 1, 2022
Everyone is very pleasant and helpful. No long waits.
Nov 30, 2022
Dr Legarreta is very thorough in checking all areas of eyesight. We are truly blessed to have him as our Doctor and have gone to him for a number of years. He is always there for us. Highly recommend.
Nov 24, 2022
Everyone I have made contact with, from the phone to the office, have all been very pleasant and professional.
Nov 24, 2022
The entire office is knowledgeable and efficient. I always feel that I am well cared for.
Nov 24, 2022
Great friendly service. Appointment not long wait when arrive on time. Explain everything
Nov 24, 2022
The staff is friendly, helpful and patient
Nov 23, 2022
All of the staff are pleasant and professional. It's a pleasure to be treated there.
Nov 23, 2022
Best crew of people I have ever encountered at a medical office in my life. Kind, highly educated, prompt, friendly and they all make you feel so at ease.
Nov 19, 2022
Amazing staff, friendly and responsive. Dr JL is the best as they come.
Nov 19, 2022
Legaretta’s is a busy practice that still remembers that personal touch.
Nov 19, 2022
Professional exam good service
Nov 18, 2022
Excellent care! Very friendly & professional.
Nov 18, 2022
I was very pleased with the staff and the eye doctor
Nov 18, 2022
Dr John and his crew are always friendly and knowledgeable willing to listen and provide the needed information to help
Nov 15, 2022
All of the individuals at Legarreta Eye Center are kind, caring, and compassionate. This makes my regular visits comfortable and stress-free.
Nov 14, 2022
I was very disappointed with how long I waited to see the Dr. I was there for my annual exam. I was taken into a room almost immediately to do all of my eye tests, but then waited to be seen by the Dr for over an hour and a half. I finally walked out of there at 2pm. My appointment was at 11:40am.
Nov 13, 2022
Very friendly & knowledgeable. Answers all questions that i ask the employees & doctor.
Nov 11, 2022
Your staff is always friendly and courteous. It's always a pleasure being treated by and talking to Dr. Legarreta..
Nov 11, 2022
very helpful and courteous-
Nov 7, 2022
Dr. John and his staff are great to work with.
Nov 5, 2022
I like the way I’m talked to by staff and Dr . I’m hard of hearing and staff is very nice repeating something if I tell them I didn’t hear everything. Dr legretta has always explained things to where I can understand
Nov 4, 2022
Testing was quick. The staff is very friendly and works hard to get you in and out quickly.
Nov 4, 2022
Dr Legarreta is a warm and kind Dr. I'm so happy my friend helped me with giving me his name.
Nov 2, 2022
Good friendly staff on time appointment.
Oct 29, 2022
2 hours for a appointment is way to long
Oct 29, 2022
I was received with a nice greeting, ans and I was taken back in a timely manner.
Oct 29, 2022
Very pleased with the treatment I received from Dr. Legaretta. Didn’t push more expensive options, seemed to just want the best outcome for my cataract surgery
Oct 29, 2022
time I had to wait my appointment was 10 and they took me in. I did not get out of there until 12
Oct 28, 2022
Very long wait in the waiting room. Too many appointments made at the same time.
Oct 28, 2022
Most friendly staff and Dr. John wonderful doctor .
Oct 27, 2022
Everyone working here…receptionist to technicians to Dr. Legarreta are very pleasant and welcoming. Although it’s a busy practice, I never felt rushed and I always felt important to the person caring for me. And, my eyesight after cataract surgery is 20/20, I can drive at night and use drugstore glasses for reading only. I’m extremely happy
Oct 27, 2022
As always, great visit.
Oct 27, 2022
Every one was nice.but they need to talk louder
Oct 26, 2022
Everyone was very friendly, competent and helpful!
Oct 26, 2022
very helpful in every way needed everyom ne is very kind
Oct 21, 2022
Dr. and staff always on time and courteous. All areas of office and examination rooms are clean, including all instruments used.
Oct 20, 2022
I look forward to my appointments. The entire staff is so friendly, knowledgeable and kind.
Oct 17, 2022
I walked in for my 9 30 appointment at 9 27. As soon as I checked in I was immediately taken in to begin my procedures ! No waiting. Not only I but ALL patients approve of such efficiency ! Brianna was very thorough and professional. Dr. John came in soon after and diagnosed my problem. He completely explained what needs to be done to return my vision to 20/20. I am just waiting for the appointment manager to set me up with a specialist to continue my treatment
Oct 15, 2022
The staff is very professional, friendly, and efficient.
Sep 28, 2022
Friendly Staff No Long Wait For Appt. Reminder Text & Email Confirmed Appt. Well Done
Sep 28, 2022
Very efficient polite and guick
Sep 26, 2022
All the staff were very pleasant and helpful when I got there
Sep 25, 2022
Timely, friendly, gets the job done
Sep 22, 2022
I have been going her for years and they have a great staff and a great eyewear selection. The only complaint I have is that they still require masks in the offices. I respect their decision but this is the first place I have had to wear a mask in over six months, even my doctor's and dentist's offices. But being a eyecare business wearing a mask is very annoying when you are trying on frames and you have to constantly remove and put back on my mask to see how the frames look. Just annoying.
Sep 22, 2022
They are the most considerate office staff. Dr. John explains everything and is most kind!
Sep 21, 2022
The staff is great, very friendly and competent. Dr. John is wonderful, I appreciate him very much for his care.
Sep 21, 2022
everything about Legarretta Eye Center is above and beyond all normal expectations.
Sep 21, 2022
Everyone there is very nice and welcoming. They provided me with great service and helped
Sep 17, 2022
I loved everything about my eye experience. Doctor Lagaretta was perfect.
Sep 14, 2022
Long wait time. A little disorganized flow from check in, to testing, to waiting room, back to testing, to new waiting room, to see doctor, to mistakenly sent for additional testing, to waiting room, to second visit with the doctor. Facilities that seemed obviously converted from a residential house may contribute to the disorganized flow. Doctor seemed experienced though spoke a little too fast, with what seemed like a trove of somewhat related information, and was a little difficult completely understanding while he was talking with a face mask on. Competency is most important to me, however, and the doctor seemed to carefully review test data and it seemed he was knowledgeable about what he was doing and how to assess and judge this data and his exam observations.
Sep 14, 2022
good prompt serviceand veery nice
Sep 14, 2022
Good experience, as always. Only complaint is the eye drops prescribed cost $70 (co-pay). Won’t be picking the prescription up as that’s an excessive price for eye drops dealing with just dry eyes.
Sep 14, 2022
Have always received excellent attention each visit, and Dr. Legarreta is exceptional, as I have serious vision issues. Thank you!
Sep 12, 2022
The staff is great. The Doctor is fast and to the point. Been going to this office for over 40 years. Seen the Father the we needed surgery so now we see the son. Very friendly and great Doctors.
Sep 11, 2022
Our appointment was completed in a timely manner. Very professional and friendly.
Sep 9, 2022
Professional, timely, friendly, welcoming
Sep 8, 2022
Dr Legarreta showed a seriousness in the interest of my eye trouble. He did not dismiss me as others had. He is very competent, kind and he listens. He went far above other medical specialists and ordered tests for me and had my eyes further tested in his office. I believe Dr. Legaretta to be a compassionate and caring Doctor who leaves no stone unturned. His tenacity just might uncover the problem. I highly recommend Dr. Legaretta.
Sep 8, 2022
Very friendly staff. Dr. John is excellent very knowledgeable cares about his patients
Sep 2, 2022
I’ve been going to Legarreta Eye Center for a few years and always had good expert, friendly service.
Sep 2, 2022
Fantastic care great doctors and staff!!!
Sep 2, 2022
😊👍👍!!! I was very pleased with the overall experience. The staff that I had engaged with were pleasant and ver professional!
Sep 2, 2022
Everything went well with the surgery,all the people was great. Especially Dr John .
Sep 1, 2022
Very professional, nice and friendly. I was very comfortable.
Sep 1, 2022
very prompt and professional
Sep 1, 2022
I have been a patient for several years now. I cannot mention enough how friendly the staff is. I consider the STAFF, the workers "on the front line. Well done!!!
Sep 1, 2022
Staff is great and Dr Legarreta is awesome, always a great experience, thanks.
Sep 1, 2022
everyone is very nice and friendly, never had to wait long to see the doctor.
Sep 1, 2022
Kind and caring doctors, great support staff.
Sep 1, 2022
The staff is always courteous and friendly. Appointment is usually efficiently done and timely
Sep 1, 2022
The best eye center. Very caring employees. Always professional.
Sep 1, 2022
Dr. O'Connor is a fine eye physician that I have GREAT confidence in!
Sep 1, 2022
The staff are friendly and efficient...and my doctor thourough and competent. I'm very happy with Legarreta's service.
Sep 1, 2022
NOTE: Just to make you fully aware following my appt the very next day I came down with an eye infection. Do not know if related but just be advised.
Jun 25, 2022
Always on time with appts, the technians are sooo friendly! And professional.
Jun 24, 2022
Appt took too long and incorrect tests were ordered.
Jun 22, 2022
Efficient, knowledgeable and ready to answer any questions. I would highly recommend Dr Legeretta!
Jun 19, 2022
Care, from moment of arrival, to seeing the doctor was excellent. Many evaluations done to make sure my eyes are in good shape. Staff was compassionate and pleasant. Gold stars!!!
Jun 18, 2022
I RECEIVED A VERY GOOD EXAM AND HAD VERY GOOD SERVICE.
Jun 18, 2022
I have been a patient of Dr. Legarreta‘s for over 30 years and I wouldn’t consider going anywhere else. The service is exemplary and on time Rick M.
Jun 18, 2022
I love this office! Never a long wait. Staff is friendly and accommodating. I leave there after every appointment feeling they truly care and I received the best care available.
Jun 16, 2022
Very pleased with my experiences at Legarreta Eye center in Lockport. All staff are very friendly and knowledgeable. Would definitely recommend this office.
Jun 15, 2022
Friendly and professional in both the eye glasses department and office staff
Jun 15, 2022
Always have a nice experience when I go there. Professional and friendly.
Jun 15, 2022
Very knowledgeable and helpful. Zero wait time for this appointment! Dr. Whitman is excellent as is the optical staff!
Jun 11, 2022
Always good service. Dr. L is wonderful.
Jun 9, 2022
As usual my visit to the Legarreta Eye Center was no-nonsense, thorough and to the point. I never have a long wait and Dr. Patel diagnosed the problem, prescribed a solution and I was on my way.
Jun 8, 2022
My appointment was expedited in a courteous and timely fashion. All the staff was friendly. I see Dr. Whittman and she is awesome! Super nice and thorough, a total asset to the office!
Jun 8, 2022
Wonderful place, everyone was friendly, very informative and helpful.
Jun 6, 2022
Today I saw Dr. Wittman. She is very professional and thorough with her examination. She explained everything to me about my dry eye condition. The girls in the office were super nice too.
Jun 2, 2022
Everyone at the eye center listened to my problems and ran tests to diagnose my issues. My eyes have been severely dry and the eye drops have been helping alot! Dr is very nice and explains what he is doing, and amazing. Thank you and I will continue going here!
May 31, 2022
I do not put or let anyone near my eyes, for the first time in my life I did. It was scary but the best thing I ever did. I feel so much better now I can see perfect. Thank you Dr Legarreta
May 30, 2022
Entire office do a great job.
May 28, 2022
Always a great experience. The care you receive is excellent. The staff is kind and professional.
May 28, 2022
Everyone was welcoming and helpful. Excellent service by everyone.
May 27, 2022
Everyone was friendly and very courteous. Glad to know my eyesight, possible glaucoma, and dry eyes are being monitored regularly.
May 26, 2022
One of the nicest, efficient, knowledgeable office experience I've had in awhile. Thank You. See you next year.
May 25, 2022
Wonderful doctor great office.
May 23, 2022
This appointment was awful. I waited 2 hours to be seen by a doctor. If your doctor is running 2 hours behind, it would have been nice to have been called and informed that I could arrive later so I wasn’t just waiting around. This doctor is not young or new, he is also not performing surgeries or taking care of emergent situations during the day (meaning there are likely few situations where the scheduling would be variable or subject to massive delays) scheduling his appointments should be fairly straightforward at this point. If the team is unsure how to schedule for the doctor, they should start doing some trainings or create a block schedule so that it’s easier. At the end of my 2 hour appointment, I still have to return to have my contacts checked even though I’ve been in the same contacts type and Rx for over 2 years. When making my appointment and knowing that I am a “contacts” patient, why is that contact appointment not made at the same time so that I could order my contacts and not have to return? Why are the patients not being scheduled for the correct appointments? I am also a doctor and run two very successful practices by myself and I can tell you that if I disrespected my patients time the way my time was disrespected, I wouldn’t still be in business. After this visit, I will be switching to another office that will hopefully know how to schedule their appointments accordingly.
May 23, 2022
Very helpful & professional staff!
May 19, 2022
Well trained staff who are welcoming.
May 14, 2022
Even though the computer system was not working correctly, the office staff and Dr O’Connor demonstrated their usual excellent concern and care for us patients.
May 13, 2022
Very efficient, professional and courteous. I have not one complaint
May 12, 2022
I was forced to wait 25 minutes. There was only 1 person in front of me and he also waited a long time. Dr. O'Connor was thorough as usual. Optical staff could be more friendly and helpful and engaging.
May 11, 2022
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
May 5, 2022
Great service, care, and comfort with everyonez
May 4, 2022
Usually I have always had to wait long past the appointment time to actually get in. This time I got in and got through most of the tests but sat in the final room waiting for the doctor for about 40 minutes. This is unacceptable. You want me to pay if I’m untimely. And I’m sure you wouldn’t want to pay me my hourly rate for you being untimely. It’s a perpetual problem. Considering going to another practice.
Apr 30, 2022
Everything was a positive experience!
Apr 30, 2022
Everyone is very professional and always makes u comfortable. They do an exceptional job!
Apr 30, 2022
I was very pleased with the treatment of all the staff. They acted professional and friendly. You are always very professional, and I am very happy with my decision to return to your practice and treatment plans. Besides, you make the silliest age assessments! Thanks, Marilee
Apr 29, 2022
Been going to Legarreta Eye Care for years now, never disappointed
Apr 29, 2022
Visit was great as always!
Apr 28, 2022
Excellent service, close attention with careful testing at every visit .
Apr 23, 2022
Outstanding customer service.
Apr 22, 2022
I always enjoy my visits to your office. The staff is friendly and very professional. I also like my chats with the Doctor. We're about the same age and share a lot of views on quiet a few things.
Apr 22, 2022
I have been a patient at Legaretta Eye for several years. I am very pleased with their services. Atmosphere is pleasant and professional. Quality of care excellent. Dr. Legaretta and staff easy to talk to. I recommend their services.
Apr 22, 2022
Very professional and always provides the correct answers regarding your eye health,
Apr 20, 2022
The best eye center there is!
Apr 16, 2022
great staff , on time with appointment. Clean office , Dr is always informative and thorough
Apr 16, 2022
Thank you! It was a good visit.
Apr 15, 2022
Dr. Legaretta and Dr. Whitman both always take the time to listen to my concerns and address them in a caring matter. Very happy with their services.
Apr 13, 2022
professional,Informative,polite, No long wait times.
Apr 13, 2022
EXCELLENT service. The staff should ALL get huge raises
Apr 9, 2022
Everyone is prompt, professional, courteous, knowledgeable and very efficient. They do not waste your time unnecessarily. Dr. John Legarreta is knowledgeable, confident, considerate, respectful and reassuring.
Apr 9, 2022
I am very happy with Dr Wittman. She is kind and professional and is genuinely concerned for her patients eye health. I had several problems with my eyes leaking and floaters and she helped diagnose my problems. I am very happy that I found Legaratta Eye Care.
Apr 8, 2022
The service and care was outstanding from beginning to the end. I find that Dr. Lagaretta‘s office is the best in western New York.
Apr 2, 2022
Doctor John and Doctor Sally are fantastic! Paula ,Tyna ,and the nurses are curious .
Mar 31, 2022
Finally found an eye care center that is consistently a positive experience! I feel confident that Dr. John Legarreta is very knowledgeable, professional, and able to provide the best care possible. I have been diagnosed with a condition that is of great concern to me. I feel that Dr. John gives me an accurate assessment of my progress, thoroughly answers my questions, and always gives that extra bit of positive reassurance. The entire staff is friendly and caring as well. I like having one technician take me through all of the tests without wait time in between. I would highly recommend Legarreta Eye Care.
Mar 28, 2022
Service is excellent and Dr. Legarreta is very integral .
Mar 28, 2022
I saw Dr John Legarreta on my last visit there and I could not be any happier with how my appointment went. He is great! From arrival to my appointment till when I was leaving there was professionalism from all the support staff, but yet I felt like family. Everybody there answered any question I had. I highly recommend this practice!
Mar 28, 2022
Always leave with answered questions. Thank you
Mar 28, 2022
The woman who (i believe) leads the optic center helped me. She was kind, professional, up-beat and knowledgeable… top notch!
Mar 28, 2022
I am very pleased with all eyecare services. From the reception,testing, and the Dr.'s exam and explaining all results to me. Thank you.. Sue
Mar 26, 2022
First time there and I felt very confortable Everyone was nice and very pleasant
Mar 24, 2022
Appointment was check up and eye exam for new glasses. It went well.
Mar 23, 2022
Great eye exam appointment, was taken to the exam room almost immediately are I arrived. Sierra was very professional with her duties before I saw Dr Wittman. Dr Wittman was great asking me if I any recent eye troubles. Very quick and through exam. Can’t wait to get my new glasses / 2 pairs
Mar 23, 2022
In and out in a very short time !
Mar 23, 2022
Dr. Legarreta , and his staff were very professional during my exam .
Mar 18, 2022
I was very happy to have gotten an appointment so quickly. The staff is very efficient and friendly!
Mar 17, 2022
I was greeted promptly and with friendliness. I waited a short time until Jessica came to get me. She was courteous, friend and MOST importantly, explained the process and why. Dr. John was thorough and explained his findings to me so that a lay person could easily understand them. A simple course of action and I was released in just about an hour total. Thank you !
Mar 17, 2022
Great visit . Staff is awesome !
Mar 16, 2022
Everyone at the office is kind, respectful and courteous. You are taken care of promptly and thoroughly.
Mar 16, 2022
everyone is very nice have not met anyone there who is not i think my doctor is great never fely t more comfortable
Mar 15, 2022
Excellent professional eye care available. Dr. Legarreta and his staff are always professional and caring in every way. They take their time when performing the individual required tests. They answer any questions you might have regarding the purpose of the different testing. I have and will continue to give out his name to my family and friends alike when asked.
Mar 15, 2022
It was a pleasure to be examined by Dr. Wittman. I felt as though I received a very thorough exam. She answered every question with patience and empathy and provided instructions regarding what to look for and what to do if the condition I was diagnosed with were to become more serious.
Mar 14, 2022
Almost 2 hours is too long for an Appointment.
Mar 11, 2022
Pleasant atmosphere, helpful, intelligent, knowledgable and easygoing staff
Mar 11, 2022
I was pleased with the reasonably prompt preliminary tests done by the medical assistant and the treatment and discussion with Dr. Legarreta. My only problem was that I waited an hour and 45 minutes to actually see the doctor. I realize some treatments can take time, but one of the office staff should have notified those waiting that Doc was running late. I used to work at a specialist’s office and we scheduled accounting for different times needed for procedures. If an emergency interfered, we let waiting patients know.
Mar 10, 2022
Never waiting to long and always concerned about my eyes.
Mar 9, 2022
Everything went great and your staff was excellent to
Mar 7, 2022
Can't say enough good things about Legarretta Eye Care. The staff is caring and professional, and they Dr Legarretta is very detail oriented and in depth with exams during visits.
Mar 6, 2022
Everyone was courteous and professional. I was in and out promptly. Am very happy with my treatment here and have been for many years. I plan to continue here as long as possible. My only issue was a a gentleman out front by the frames as I questioned a sign and was told it was confusing when in all actuality it is wrong, but I digress. I would recommend Dr. Legarreta to anyone and have.
Mar 5, 2022
great Dr.........makes me always feel at ease.
Mar 5, 2022
Had a great experience at my recent visit. The staff was friendly, efficient and caring. I saw the Dr. right after all of my tests were completed and had a complete understanding of my options when I left. Would highly recommend Dr. John Legarreta.
Mar 3, 2022
The staff is always pleasant and makes the experience very easy.
Mar 3, 2022
Overall the service was excellent with one exception. Six months ago was my last visit. I paid a co-pay ($20 in total) covering my wife and me. The gentleman at the counter did not have change as the actual cost was only $18. I was handed a credit receipt for $2. My next visit on February 23rd required a $30 copayment. When we mentioned that there should have been a credit in their system. Same front desk guy could not find any mention of a credit and denied our request. Clearly he never entered it into the system. I found my receipt from August 25, 2021 that showed a $2 credit. The front desk employee needs some training on his demeanor as well as a more engaging style when dealing with patients. He was wrong and now I need to return to your office so that I get what should have been given on this most recent February 23rd. The last impression I received was an organization that wasn’t particularly interested in a customer-first philosophy.
Feb 25, 2022
The staff at Legaretta (Lockport) is professional and courteous, from the receptionist to the doctor - and everyone in between. The wait times were minimal, although there was some crowding for the exam rooms (busy day!). Optician personnel were helpful in selecting frames. One negative was the attempt by some patients to disregard the posted sign on the door requiring a mask to help prevent spread of disease. Some entered without, others took them off during their wait, still others insisted on wearing them improperly (below the nose). Simple, posted rules (right on the door as you enter!) to follow should not be (is not) asking too much. Just comply.
Feb 25, 2022
need to schedule more time for appointments, so we don't have to wait 30-45 minutes late after our schedule appointment!
Feb 25, 2022
good service, dr whittman very efficient and easy to talk to...
Feb 24, 2022
Great service. All very friendly and a very timely manner
Feb 22, 2022
The entire staff at the Legarreta Eye Center always provide exemplary service. My appointment is always on time with a minimal amount of waiting in between tests.
Feb 19, 2022
Always helpful, polite and thorough
Feb 14, 2022
Jennifer was very nice. We had a pleasant conversation while she did her testing. Dr. John is also very good to deal with and answers any questions very well.
Feb 11, 2022
Everyone is very friendly and professional. Always a pleasure to have my eye exam and choose my glasses.
Feb 11, 2022
Excellent service and all professional staff
Feb 9, 2022
It was my first time at this eye Dr and it was a very pleasant experience. Everyone from the receptionist to the doctor were very nice!
Feb 8, 2022
Excellent service from the whole staff
Feb 6, 2022
Dr. John always does such a thorough job & really cares about his patients. I also commend his friendly, caring staff.
Feb 4, 2022
I am always happy with the great people and the professionalism they all show
Feb 3, 2022
I had my first appointment at your Lockport location. I had a wonderful experience. Everyone was so nice and welcoming. Thank You so much!
Feb 2, 2022
Very efficient office, great staff
Feb 2, 2022
Friendly and professional. They take time to answer your questions
Jan 31, 2022
The staff is very friendly and professional
Jan 26, 2022
I am COMPLETELY satisfied with the eye care I receive at Legarreta Eye Care. The entire staff are EXCEPTIONAL AT WHAT THEY DO. They ALL deserve raises especially BRIANNA. Thank You
Jan 26, 2022
Great job keep it up see you next month
Jan 24, 2022
Dr. Legarreta is a very good DR. He listens to my concerns. Tells me what is going on. I like that. Thank you DR Ed
Jan 20, 2022
Thank you for seeing me on such short notice. I was concerned about the symptoms I was having.
Jan 20, 2022
Excellent eye care by professional staff that make you feel comfortable with the tests and procedures.
Jan 20, 2022
Professional, punctual, courteous
Jan 20, 2022
My entire visit, from start to finish, was very pleasant. Reception, tech and Dr. O'Connor were excellent and friendly.
Jan 20, 2022
As usual, I received a full comprehensive examination with a great technician a great doctor. It's always a pleasure to come to this office.
Jan 13, 2022
My recent visit was excellent. Following check-in, I was called within a few minutes and taken for several tests before seeing the doctor. The person who did the tests (did not catch her name) was very nice and very professional. Following the tests, the doctor (Dr John) saw me right away and thoroughly explained the test results . I was in and out in less than an hour and was very satisfied with the visit. I highly recommend this practice to anyone.
Jan 13, 2022
Very pleased with the service I received at my first appointment. Courteous, knowledgeable and proficient. Thank you
Jan 12, 2022
Everyone was very compassionate for my current needs with some special conditions that are going on with me personally with my physical needs at this time.
Jan 10, 2022
They are very thorough, answered all my questions.
Jan 7, 2022
Quick , easy and thorough.
Jan 7, 2022
Great appointment. No waiting, questions asked and answered.
Dec 30, 2021
Long wait time. Was there over 2 hours. Was called back for first half of exam, dilated my eyes and sent back to waiting room where all the bright Fluorescent lights are very painful for my eyes. Waited another 30 minutes Or so to be called back to see the doctor from there as I watched patients come in and go and the waiting room emptied as I just sat there. Reception took personal phone calls while making patient wait in line for her to finish her call. When done with exam And ready to get glasses picked out gentleman over on that side was very rude and not helpful at all could not wait to get out of there not sure that I’ll be going back or having any of my family members go back there
Dec 30, 2021
Staff was very nice and helpful great overall experience!!!
Dec 30, 2021
Being taking immediately even though I was early was a welcome start to a very comfortable visit. Dr. Legarreta was particularly patient and helpful, even with personal questions a field from my vision evaluation. I highly valued his thoughtful counsel.
Dec 25, 2021
Always good treated with professionalism
Dec 24, 2021
Dr. Legarreta and staff were very pleasant and professional. As I am disabled and have trouble getting around fast, they were very understanding and patient with me. As always it was a pleasant experience.
Dec 20, 2021
DISGUSTING.. 2 1/2 hours waiting with glass in my eye while they are to busy selling $400 pairs of glasses and trying to figure out who’s turn to go to lunch ..never did see a doctor!! Will never recommend anyone to go there !!
Dec 20, 2021
I am so pleased with his knowledge and repore i have been with him for over 20 yrs ans i WOULD NEVER LET ANOTHER DOCTOR TAKE CARE OF MY EYES. ALL OF HIS STAFF ARE VERY KIND AND KNOWLEDGEABLE .IM SO GLAD HES MY DOCTOR .YOU WOULD BE TOO
Dec 18, 2021
Staff is outstanding, but I sat for 1 hour before seeing the doctor! Very disappointing.
Dec 18, 2021
Great doctor…great office staff.
Dec 18, 2021
way to much waiting time to see the Dr - unacceptable
Dec 13, 2021
Good visit. Great care, scheduled appointment on time!!!!!!
Dec 11, 2021
everyone was very nice and it was a fast paced office
Dec 10, 2021
Everything was good until the doctor came in. I had a little trouble understanding him because he was talking into his computer and was kind of mumbling. The first thing he asked me when he entered the room was whether I was vaccinated. I was not and maybe he was trying to minimize contact. I’m not sure why that was even a relevant question to ask. My primary doctor takes your temperature and asks if you’ve had any symptoms. They didn’t even ask about the vaccination until I was in a room.
Dec 10, 2021
questions answered, all staff was polite and friendly.
Dec 10, 2021
The staff are very friendly. Dr. E. Lagarreta, is an amazing doctor.
Dec 9, 2021
Great office , friendly staff , Doctor is easily approachable and informative, clean environment, on time appointments!thanks!
Dec 5, 2021
My appointment was easy, fast and thorough. I enjoyed meeting Dr. Edward Legaretta. My 25 some yrs. Before, I only dealt with his Dad.
Dec 4, 2021
I have been a patient of Dr. Lagaretta's for over a decade and I am very pleased with my eye care.
Dec 3, 2021
The staff is very personable and professional. I am going to take my daughter there when she is ready for her next checkup.
Dec 1, 2021
No interaction , I had to ask Seemed like people were in a bad mood
Dec 1, 2021
Had a problem, called office, Robin asks, "...can you be here in ten minutes?" I was. Was seen shortly thereafter, problem solved. Thanks very much.
Nov 23, 2021
Fast Service. Very Organized. Professional.
Nov 21, 2021
I was early and they were able to take me right away
Nov 17, 2021
Visit was great ! Dr. Patel was excellent ! Keep her around !
Nov 15, 2021
Not too many doctors out there anymore who care like Dr. Legarreta does. He very recently performed cataract surgery on my right eye. I had the left eye done at a different eye surgeon 4 years ago & let me tell you the 2 experiences were a world apart. The personal attention to my well being before, during & after the surgery was amazing with Dr. Legarreta! I would never trust anyone else for the health of my eyes! The staff is caring & professional at the same time. Just down to earth. You just don't find this kind of care anymore. Highly recommend!!!
Nov 14, 2021
Minimal waiting and a very good staff make for a very good experience.
Nov 11, 2021
Wait time was minimal, Staff friendly,Possible future procedures explained with no pressure to decide.
Nov 10, 2021
Staff are friendly and prompt to get your appointment started on time.
Nov 6, 2021
Wouldn't go anywhere else.
Nov 5, 2021
We always appreciate the professional service we receive. Thanks.
Nov 4, 2021
Very nice office, quick and efficient staff.
Nov 4, 2021
I paid my co pay of 50 dollars and another 10 from another visit) They could not tell me when or how I owed it?) I now received a bill for the 50 as they have only credited me with the 10. I will bring in my hand receipt to show that I paid. Moving forward, all payments will be on the credit card.
Nov 4, 2021
Very caring. Very professional. Staff is the best!
Nov 3, 2021
Called the office for a immediate visit due to a possible eye injury...although no availability at area local office, I was directed to Lockport office and was seen almost immediately
Nov 1, 2021
I love the prompt care I am given when attending my appointment. And I love the care and attention I receive from the whole staff, and Dr. Legarreta as well. I love the feeling I get from the doctor that he really cares about my eye health and me as a person.
Oct 29, 2021
Always efficient. Friendly staff.
Oct 29, 2021
Friendly, efficient and on time.
Oct 27, 2021
Compassionate and knowledgeable
Oct 23, 2021
Love this office. All the staff are friendly, complimentary and knowledgeable. Would recommend their practice to anyone.
Oct 20, 2021
Long wait-times in the waiting room. When questioned, staff said "well you have to expect to be here a while whenever you make an appointment". Person ahead of me left when that was the reason for the 40+ minute wait.
Oct 20, 2021
I believe l could not have had a better experience with my cataract surgery than l did with Dr. Legarreta and his entire staph very professional yet friendly.
Oct 16, 2021
All went well except it took two hours for my appointment.
Oct 16, 2021
the BEST eye service in Western NY and probably in the United States
Oct 13, 2021
The whole team is caring and courteous The best place for eye
Oct 13, 2021
My visit was a pleasant experience. The staff is friendly, patient and professional, and my wait time was minimal. Dr. Legarreta gave me all the time I needed while addressing my many questions --even though it was his birthday! Overall, it was a very positive experience.
Oct 11, 2021
3 hours for an appointment is way too long. Need to do something about this.
Oct 11, 2021
Friendly staff. Dr. Legaretta is always professional, knowledgeable and friendly. Has a good sense of humor.
Oct 10, 2021
Very nice Dr and facility
Oct 8, 2021
I was early for my appointment and was taken right away. The nurses were great and the doctor made feel at ease. A great experience.
Oct 7, 2021
Excellent Eye care center
Oct 5, 2021
Excellent customer service
Oct 5, 2021
The doctor is very nice. The wait however was ridiculous. Scheduling / spacing appointments does not appear to be a priority.
Oct 4, 2021
My first visit and I was quite nervous as I have serious eye issues, and just moved here this month. Very pleased and happy that I selected this office and have made my appointment for my next visit !
Oct 2, 2021
Five STARS. I have been a patient of Dr. Lagaretta's for several years and am very pleased with the care I receive.
Oct 2, 2021
Trustworthy, thorough, always answers my questions with understandable explanations.
Oct 2, 2021
Appt was on time. No waiting!
Oct 2, 2021
2hr visit not acceptable
Sep 27, 2021
I did not have to wait to get seated but I spent most of the time with the technician in two different rooms which took quite a bit of time as she was having problems with the machines working. I went to a third room for the Ophthalmologist and had to wait about 30 minutes for him. The visit with him lasted less than 10 minutes... somehow my previous experiences with examinations the actual Ophthalmologist spent more time with me than the technician. Other than that it was fine. The service at the store for eye glasses was very good .
Sep 27, 2021
knowledgeable and courteous staff,-thoorough eye exam by dr legarreta
Sep 24, 2021
Overall a positive experience,as usual, except I waited along time between tests and seeing theDr this time-was there for 2 1/2 hrs total - k
Sep 24, 2021
No waiting (love that!)....Efficient and caring service (love that)
Sep 23, 2021
Dr. has a very efficient team of employees. They move the patients quickly through the exam process until a final meeting with the doctor to go over all the results. Dr. Legarreta is very patient and takes time to answer your questions.
Sep 22, 2021
The receptionist started the visit by erroneously informing me that she needed my health benefits card. I told her that my provider did not provide my vision coverage. She told me that I didn’t understand and that they have to put the visit through medical. I relented and gave her my card. Then she continued putting in the data and checking my forms. And then she told me I was actually right. She said she was sorry, but that was not the way to treat a patient. She did this in front of the staff. She raised her voice and her hands as if I was not listening to her. Not the way to start the visit. Worse, I waited nearly two hours to see the doctor. This was the second time in two years that I waited more than an hour. His exam lasted less than 10 minutes. He, too, apologized. He was nice about it, but no one should spend 2.5 hours at the eye doctor.
Sep 16, 2021
My visit was fine, and fast. Much better than it used to be! Thank you!
Sep 15, 2021
For your info only. I was greeted promptly and ushered in by a friendly and knowledgeable associate (I don't remember her name). The only issue is that there usually seems to be an awful lot of time waiting between going from one exam, or exam room, to the next. I'm not referring to the obvious necessary time required for the eye drops to become effective as that is totally understandable. I was in the office for approximately 2 hours and the total examination time (assistant plus dr) I'll guess was about perhaps 30-40 minutes. I've attempted to avoid exaggerating the durations here. Thank you.
Sep 15, 2021
Always a friendly office
Sep 13, 2021
It's nice to go to a place like this and not be rushed, and feel like the doctor did a thorough exam. I much appreciated the late afternoon appointment I was able to get too!
Sep 13, 2021
Everything about my visit was pleasant and professional.
Sep 13, 2021
Everyone’s always friendly, efficient and knowledgeable
Sep 11, 2021
First time with this doctor.. She was excellent
Sep 10, 2021
it was pleasant and very friendly
Sep 10, 2021
Always friendly & treats you great.
Sep 10, 2021
i have been using this office for a number of years and i am highly satisfied with the staff.
Sep 9, 2021
Very satisfied. Thank you!
Sep 6, 2021
Service was great. Fast and friendly. Dr John Legarreta was very professional and friendly. I would highly recommend Legarreta Eye Center to everyone. Joan Cammarano
Sep 4, 2021
The ophthalmologist was very friendly and kind. She also was very professional. I don’t know her name but I really like her disposition.
Sep 4, 2021
I really didn’t have a good experience on my last visit. My appointment was at 3:45 pm and I didn’t leave the office till 5:30 pm . I sure you can get busy from day to day but two hours is a bit much
Sep 4, 2021
Very caring and reassuring during recent eye emergency. Took the time to consult another doctor and made arrangements to see a specialist the same day. Very grateful for their care and knowledge.
Sep 3, 2021
My visit was great, the staff was very pleasant and helpful. I was seen right on time and the doctor answered all my questions .
Sep 2, 2021
Excellent care- from reception, techs for thorough testing, and most of all-- Dr. Legaretta is the best. He explains everything to me.
Aug 30, 2021
This is the 1st time I have had Dr.Patel. Dr.Patel was very informative, explaining the test as she performed them, very personable, she made the whole experience relaxing. What a credit to your organization. I hope to see her next year.
Aug 30, 2021
all good i took the time to do survey. why force me to complete this review
Aug 30, 2021
Well....I was in the waiting room for 2 hours. That was with an appointment, too.
Aug 28, 2021
Extraordinary Service from check in to check out,, everyone was accommodating, friendly & kind. Even the eyeglass area, the gentleman who took care of me was extremely accommodating & kind & friendly.
Aug 28, 2021
Always a great visit. Everyone is so friendly and caring.
Aug 28, 2021
Always a pleasant experience with every appointment.
Aug 28, 2021
Very happy with the staff and Dr. Legaretta. Have recommended to friends and family.
Aug 27, 2021
Was all good Dr did do many test to my eye s and discuss it with me all good
Aug 23, 2021
Very prompt and very smooth operation kept things moving ....
Aug 21, 2021
At every appointment I was seen in a timely manner. The technicians were friendly, courteous and I felt very competent. On top of it all, I appreciated the honesty of Dr. John who told me that even though I had slight eyesight impediment, my cataract wasn't ready for surgery just yet. We'll review it again in 9 months. Whenever a surgeon doesn't do surgery as a first resort, it boosts confidence and competence of their regard for the welfare of their patient. Thank you. I'll be back! Elaine O.
Aug 20, 2021
Wasn't happy about 2 hour visit,I know computer was down didn't help
Aug 19, 2021
Maria at the Lockport location was very rude. She was wrong about my insurance and never apologized. She acts like she has a chip on her shoulder. I will not go back because of this. Nothing was wiped down before or after which also made me very upset.
Aug 18, 2021
There was no waiting. I showed up on time and was examined immediately. This is important to me.
Aug 18, 2021
From start to finish I felt I was in the hands of professionals. They were very thorough in making sure i had the right determination and my sight is back to excellent thank you John and team!!
Aug 17, 2021
Excellent Care from entire group
Aug 15, 2021
Nice and friendly staff , clean office , follows all covid protocols, on time appointments, and Dr. s are informative and easily approachable
Aug 14, 2021
Visits are always very professional and caring. Albeit, the eye injections are not much fun.
Aug 13, 2021
I am more than pleased with my recent surgery! The entire staff is awesome, including those at the surgery center! I highly recommend Dr. John Legarreta & his staff if you are considering having this procedure done! I had the other eye done elsewhere & wish I’d gone to Dr. Legarreta for that one as well.
Aug 12, 2021
Everyone in this office is considerate, patient and friendly. I've never had a long wait. I was taken in a very short time. Love the staff and Doctors!
Aug 11, 2021
They are very nice and I would recommend their practice to anyone!
Aug 6, 2021
Staff was courteous, knowledgeable, and efficient.
Aug 6, 2021
Wonderful service, got me in that day. The office and optical staff were very friendly!
Aug 5, 2021
As always, my visit went very smoothly. Your kind and supportive staff are always friendly, helpful, and willing to answer any questions I may have. Dr. John took an abundance of caution in checking for any damage after my bout with shingles on the eye.
Aug 4, 2021
“Eye” was taken care of promptly! Professional environment!
Aug 2, 2021
Very gracious staff and fast . Nice to be taken on or b4 appt time. Let you know your options on what you want done or not. Very pleasant atmosphere. Thanks to all.
Jul 29, 2021
Quick service and friendly people
Jul 28, 2021
Great eye center with terrific doctor's and staff.
Jul 24, 2021
I always receive great service.
Jul 24, 2021
Staff was very friendly which took away the anxiety of the visit. I needed an appointment asap as I had failed my vision test on my physical for work. I scheduled a next day appointment with Legarreta and got right in. I anticipated some type of problem or something to go wrong but nope. Legarreta was great and got me all taken care of to pass my vision test for my employer. They are Awesome!
Jul 24, 2021
Fast, easy and thorough. I always love the eyewear that I get from here. Thanks
Jul 24, 2021
very happy with everything. Dr. ED is very nice
Jul 23, 2021
Staff, opticians and Doctors are always very courteous, helpful and professional. I always come away satisfied.
Jul 21, 2021
Good care. The Dr took time to explain everything. Only drawback was time between testing and seeing Dr
Jul 19, 2021
ITis an amazing place every one really cares about making you feel cared for and they are all very happy and easy to talk with about what they are doing
Jul 18, 2021
I will always go there. It was my 1st time there and they were so very thorough. There were tests I've never had and I've gone to eye doctors forever. Everyone was so pleasant too!
Jul 16, 2021
Everything was good except those darn stairs.
Jul 16, 2021
Great experience, Every thing looks good. I like this.
Jul 16, 2021
Great experience, Every thing looks good. I like this.
Jul 16, 2021
I have never been disappointed with anything that takes place at my appointment..
Jul 15, 2021
Eye care at Legarreta Eye Center is beyond excellent by Dr,John Leggareta. He is by far the best eye doctor in this area.
Jul 15, 2021
That office is so kind and well run. Dr & all assistant great.
Jul 15, 2021
Everyone is wonderful! Great office!
Jul 15, 2021
Glad to have found an eye care professional who monitors my eye health
Jul 14, 2021
Called for an issue and had an appt the same day
Jul 14, 2021
Everyone at the office is always very professional and cordial. One thing that sets your office apart from other doctor's offices is that the patient is taken right away, no waiting around, I like that that's why it's called an appointment.
Jul 10, 2021
For professionalism and an answer to your eye questions and problems… look no further than here. This is where you want to be. Immediate care for emergencies at several of their locations…( I love Cheektowaga location)
Jul 9, 2021
The appt went very well. I have no issues
Jul 8, 2021
I am very happy with the expertise and service at the Williamsville Office where I receive treatment for macular degeneration.
Jul 8, 2021
Great friendly service straight through from the receptionist, to the Doctor. Very thorough exam. Very pleased with the service I received.
Jul 6, 2021
As always, a pleasant,timely, thorough appointment
Jul 5, 2021
Everyone is always pleasant, patient and caring. Both Doctors are great. They treat you like a person as well as a patient. I highly recommend Dr Legarretta. Have been going there for many years. Oh, and great selection of frames.
Jul 1, 2021
Your office was great, you were able to accommodate my short notice medical issue. Dr. Witman was fantastic she explained everything to me very well where I can understand
Jul 1, 2021
Very thorough eye exam. Felt very confident and comfortable with the entire staff
Jun 30, 2021
Love this office. Dr. John and the staff are great. Glad I can continue there with my new insurance.
Jun 30, 2021
My visit was so nice. The nurse who took me to do the first part was so nice and professional, then the Dr was very nice also , I highly recommend your office
Jun 30, 2021
Outstanding service at my last appointment. Dr Legarreta was extremely professional and explained the results of my tests and options. Outstanding office personnel with a professional friendly attitude.
Jun 26, 2021
Everyone was very professional it was a great experience thank you. Gary M Essex
Jun 25, 2021
I received professional and courteous service.
Jun 24, 2021
Dr. Legarreta is an excellent & friendly eye physician. I HIGHLY recommend him!!!
Jun 23, 2021
Fast and patient made RX was right
Jun 22, 2021
Fast took time with us to make sure RX was right and patient with picking out glasses
Jun 22, 2021
Moved along faster than usual & that was great! Very pleased & professional staff as always. I never feel rushed when speaking with the Dr. after eye exam & results of my other eye tests.
Jun 19, 2021
I have nothing but praise for the doctor and Staff. They have always treated me good
Jun 18, 2021
Always happy with care and concern at visit
Jun 17, 2021
I LIKE YOUR ONLINE PRESENCE
Jun 16, 2021
Your operation there is like a well running clock.
Jun 16, 2021
I came in and saw Dr OConnor. Everyone was very nice in the office, and Dr OConnor himself was very helpful and quick. I do wish he’d explained a bit more about my prescription lessening, but he did help with the actual problem I was there for.
Jun 16, 2021
I had a very thorough and pleasant visit. As always, staff is professional and welcoming. Wait time was satisfactory.
Jun 16, 2021
Everybody was very efficient I like going there
Jun 12, 2021
You all are great and treated me with professionalism courtesy and care. Thank you.
Jun 10, 2021
Always treated with my best interedts at heart. Especially thankful to Dr. John for his incredible ethics. And not doing surgery already scheduled, amd suvgesting a non invaaive option. My interst came first.
Jun 9, 2021
Always great service by the staff they greet you on arrival follow protocols. Staff and the doctor explain everything especially if you have questions.
Jun 6, 2021
Routine checkup. Excellent
Jun 5, 2021
Dr John does a great job!
Jun 5, 2021
I met one of your newer employees, Jessica. She was an absolute delight and very professional. You got lucky with her. And as always, the Dr. was thourough, professional and very personable.
Jun 5, 2021
Handled my issue very thoroughly & professionally.
Jun 5, 2021
Staff is Always Friendly & Professional, Kid friendly office
Jun 3, 2021
Waited one hour to see eye doctor so I walked out I will not waist an hour in any office to see a eye doctor you need to schedule less appointments or add another eye doctor.
Jun 3, 2021
I was having issues with my eyes and it wasn’t time for my regular appointment when I called them. The staff was extremely understanding and made me a rush appointment to be seen. They are always friendly, caring, understanding and professional. They are the best, Dr. Legaretta is the best.
May 28, 2021
Friendly staff, clean office, no long wait. I had rescheduled a prior appointment and thought it was for the same time but I was 2 hours early and Connor was able to squeeze me in between patients so that was great! Dr. Connor was very thorough and professional. He took the time to address my concerns, answer all my questions and explain his findings. Optical was very helpful as she was busy consulting others while juggling the busy phone.
May 28, 2021
I have been a patient at Legaretta Eye Center for many years. The staff is wonderful. They are friendly and really care about their patients.
May 27, 2021
Everyone that worked with me was very courteous and helpful. Dr. Wittman really took the time to explain everything going on with my eyes and recommended what I should follow up doing.
May 26, 2021
Every person in this office is patient, courteous, and has a great attitude about my care. Highly recommend the Doctors and assistants1
May 25, 2021
Efficient, professional and informative.
May 24, 2021
Staff is very pleasant and caring. I have had Dr. Legarreta since 1987 and have also seen Dr. OConnor on emergency situations. They have always been attentive and listen to my concerns. Dr. Legaretta's son has now joined the practice which should be a wonderful future experience bringing his specialties to the practice. I have been to all three office locations, Williamsville, Cheektowaga and Lockport, though Lockport is my main place and have gone to others because they kindly worked me in sooner if needed. I recommend anyone to this practice.
May 21, 2021
We were very pleased with our eye exams and the precautions used. Thanks.
May 20, 2021
I am a patient for over 15 years. I am treated courteously and professionally.
May 20, 2021
staff friendly and efff\icient.no wait time,took me early
May 20, 2021
Love going to Legarreta's for my eye car. Dr.John takes the time with you and explains everything you need to know. The Optician dept is excellent and takes care of all your needs in a timely manner. I never have to wait long to be seen. They follow mandates due to covid and are very clean with everything.
May 20, 2021
Everyone was polite & prompt. Will definitely continue to bring my daughter for eye exams & glasses.
May 19, 2021
I enjoyed my first time visit here. I felt my exam was thorough things explained in terms I could understand. I found the staff friendly, knowledgeable and efficient. I came as a referral from offers and would have no problem doing the same.
May 15, 2021
I called at nine in the morning and was put in for an appointment at 11:30. I did appreciate that but probably would have waited or gone to Lockport had I known it would be two hours. That’s a long time for sure
May 15, 2021
Doctors and staff are very knowledgeable and friendly. No waiting always keep patients moving and on time. Would absolutely recommend the Lockport office.
May 13, 2021
Once again everyone was friendly, courteous and answered all my questions.
May 10, 2021
The Doctor was very helpful Not impressed with the glass older female The lady behind the desk was wonderful and professional..especially that she was the only one working.. I will be coming back to see the Eye Doctor for my next check up in a year for my cataracts..
May 8, 2021
Visit and testing were quick.
May 6, 2021
Greeted in a friendly manner. Short wait for the exam. Person who conducted exam was friendly and through. Dr. explained results in a way it was easy to understand. Answered any question. No concerns at this time.
May 6, 2021
My experience with Dr. Legarreta has always been excellent ,except this last visit. I felt as though my eye was not as numb as the last 2 shots I received . This time i felt the pain. Not being uncomfortable as before, but pain. Or, maybe their is another reason. Nothing negative to speak of Dr. Legarreta, He is an outstanding Dr.
May 3, 2021
It was a great experience. The staff was very professional and courteous.
May 3, 2021
The Doctors and staff are always cheerful , efficient and knowledgeable.
Apr 30, 2021
Very pleased with the time frame we were seen in this week during our visit. Both my husband and I were treated kindly and with professionalism.
Apr 30, 2021
In a couple of sentences I’m able to repeat what I have continued to say. That over the many years I’ve that I have gone to Dr. Edward Legerette... I am absolutely pleased that he and his staff care for my eye . An treat me like a true friend as I treat them as friends.
Apr 29, 2021
Very satisfied. Everyone helpful and questions answered.
Apr 29, 2021
The staff at Dr. Legarreta’s office are great. I was called back for the initial screening immediately and the person completing was very friendly and incredibly efficient. Dr. Wittman is caring, thorough in her exams, explains everything fully and yet wastes no time.
Apr 27, 2021
As always, my appointment was full of tests which is always a good thing. Dr. Legarreta and his staff are always very thorough, and professional. I would and have recommended his office to many of my family and friends when asked who they should see. Keep up the great work.
Apr 26, 2021
Charged me 45.00 co-pay,should have been 35.00 for Independent Health.Secretary said that she was not advised by the insurance.
Apr 24, 2021
I always have a good experience here and wouldn't go to any other eye place. I am glad I found Legarreta Eye Center.
Apr 22, 2021
Excellent visit all the way Treated with upmost courtesy and respect I have issues with the face mask because of dry eyes and sinus issues and they moved me through all the tests quickly I trust completely with my precious eyes Do not hesitate if looking for anything to do with your eyes Simply the best
Apr 21, 2021
Very pleased with service provided!
Apr 16, 2021
Dr. Wittman and the whole staff were so warm and caring. My husband and I both were given extremely thorough examinations with excellent communication. The opticians made choosing new frames a fun experience instead of drudgery. Thanks again and we'll see you year!
Apr 16, 2021
Very thorough exam and doctor explains everything clearly. Most of the staff is very friendly. One technician who did the peripheral vision test was a little cool in hee demeanor.
Apr 15, 2021
Dr. John and the staff are great. The young lady training a new staff member was exceptionally professional and shared her knowledge well.
Apr 15, 2021
Was in and out rather quickly. Friendly staff and office was clean and quiet. Been coming here for 25 years and do not see that changing anytime soon.
Apr 14, 2021
As usual , service and care is outstanding . Courteous and professional and office staff! !
Apr 14, 2021
Always professional, personal attention and concern , twenty plus year patient , Great staff and office support .
Apr 14, 2021
All their computers were down that morning, but the staff did a great job, using the "old ways", of getting everything done efficiently and on time.......
Apr 9, 2021
Same day appointment. Prompt and curtious service. Complete eye exam. Checked by the doctor. Optical service helpful and order completed professionally.
Apr 9, 2021
The office of Legarreta is a personalized eye center. It is not one of those corp take a number in and out you don’t really count shops. Dr Legarreta will sit and talk about your concerns and problems and will thoroughly explain what is going on and the course of action needed to fix whatever is going on. The staff is a very concerning staff, they will do everything they can to fit your needs and time constraints. I love them!
Apr 9, 2021
Very professional experience.
Apr 9, 2021
I was seen without delay and was very happy with the care I received
Apr 8, 2021
I've been going to Legarreta Eye Center for years now. I always get a complete eye exam, staff is always friendly, and I almost never wait.
Apr 8, 2021
Excellent care received for my eyes. I'm glad there is a doctor in Lockport who delivers such high quality vision care.
Apr 7, 2021
I had to wait for Dr. Legarreta for more than 30 min. which was understandable due to nature of the business. Once I was seated in his office he explained well. Only my complaint is that one of the assistants (long blond hair lady) who performed several tests on me chewed gum so loudly the whole time, which gave me the impression of 'Unprofessional' and 'Rude'. I don't like to criticize people but thought such behavior should be corrected...?
Apr 3, 2021
Very clean office , always on time , extremely nice employees and Dr!! Really never a problem. Thanks!
Apr 3, 2021
Always very pleased with the care
Apr 3, 2021
The Legaretta staff is always accommodating. I had a small emergency and they squeezed me in at the Cheektowaga office on what appeared to be quite a busy afternoon after witnessing a large patient flow there. Thank-you!
Apr 1, 2021
I always get the best care every visit.
Mar 28, 2021
I forget the fella's name who did my first test with the 'yellow' lights but he's wonderful....very friendly and a great sense of humor. Dr Legaretta is great, too. He lets me know about my progress, explains to me about the results, and keeps me informed of things I should be doing healthwise and need-to-know basis. Thank you very much to this team!! Ann Gordon
Mar 27, 2021
Dr. John Legarreta is amazing with people and helps you get through your eye exam and anything pertaining to your eyes. His assistants are very friendly and helpful.
Mar 26, 2021
I have been with the Legarreta Eye Center for many years, and have always felt that the Care and Concern that they demonstrated, was extremely professional; with an emphasis, not only on the healthy care of my eyes, but also, in so doing, allowing me to age, by experiencing a full and healthy life style going forward. Dr. Ed Legarreta's encouragement to consider eye surgery in order that I might experience a more fulfilling life style; and the competent and comforting attention received from my Surgeon Dr. John Legarreta, has resulted in providing me with 20/20 vision; allowing me to fully expand my distance vision and drive without wearing glasses. I am looking forward to enjoying my travels throughtout my years ahead. Thank You Dr. Ed! Thank You Dr. John!
Mar 26, 2021
I was very impressed with the office, medical staff, and doctor as the care was prompt and professional. Before my appointment I had a couple of questions and when I called the office I was able to speak to a medical professional right away. The information provided was thorough and I could tell that they cared about my wellbeing. My appointment itself was handled just as well. I arrived a bit early and they took me right away. The nurse that performed my exam even kept the lights off since she knew I was experiencing extreme light sensitivity; I didn't even have to ask. When the doctor came in to take a look and review the findings, he explained everything in layman terms and made sure I was comfortable with the next steps. I couldn't have asked for better care. The doctor ended up referring me to a specialist and the office personnel even set up this appointment for me. How nice! I'm so happy I went to Legarreta for my vision concerns. I truly felt like a valued patient, not just a medical bill.
Mar 25, 2021
Had a great visit with Dr. Legarreta!. Eye pressures were excellent & there was hardly any wait time to see him!
Mar 25, 2021
Quick pleasant visit. Staff efficiently performed the test and Dr. O'Connor reviewed the results and explained the results.
Mar 24, 2021
Always friendly. I never spend too much time waiting around. Dr Lagaretta had me get a surgery that helped with a vision problem I had been struggling with for over 20 years. I’m very grateful he got to the bottom of it.
Mar 24, 2021
In and out in a timely manner. The staff is very helpful and very friendly. Doctor takes his time and makes sure you have no unanswered questions.
Mar 24, 2021
I like your on line service.
Mar 20, 2021
Top-flight professional care, done with patience and concern for the patient. Highly recommended.
Mar 20, 2021
I had a good visit, staff is very friendly, just wish the appointment didn't take so long.
Mar 18, 2021
A good appointment as usual.
Mar 17, 2021
Very professional and patient oriented. Took time to explain all tests and procedures and answered any questions. I have full confidence in them.
Mar 13, 2021
I appreciate the changes you have made for Covid precautions. I saw one technician instead of 3 and there were no handshakes. I always feel welcome in the office; everyone is friendly and professional . I have confidence in your medical care.
Mar 13, 2021
When I arrived I had to wait for a parking spot which I never had
Mar 12, 2021
I’ve been to both the Lockport and Williamsville offices. At both places the staff members are polite professional and friendly! And Dr. John Legarreta is an awesome person as well! Best choice I ever made was going to Legarreta Eye Center.
Mar 11, 2021
Dr O’Conner is always very professional and helpful. 👍🏼
Mar 10, 2021
Great eye center. Always on time , efficient, respectful and explains things
Mar 10, 2021
Took me as soon as they checked me in at my arrival time. Process went very smooth even with the computers Internet down. Kept me informed of slight delay. Dr. always does a thorough exam and answers all my questions. Did a great job with my cataract surgery and this is a six month follow-up.
Mar 6, 2021
I have been going to Legarreta for many years. I go to the Cheektowaga office. I schedule my appointment when Laura is working because she has been there for many years as well and helps me with my glasses.
Mar 4, 2021
It has been many years since I have had a thorough eye exam. Your staff was extremely professional, thorough and knowledgeable.
Mar 3, 2021
The staff and Dr are great with Customer Service! However, the scheduler kept hounding me to come in and make an appointment when I wasn’t comfortable due to Covid.
Mar 2, 2021
everyone was very kind and professional. easy to get an appointment.
Mar 1, 2021
When I arrived on-time, I was received and started appointment activities right away. Activities moved asking smoothly and Dr J Legaretta arrived in a timely fashion was well. The technician, Jessica was professional and patient.
Feb 27, 2021
I liked the fact that they were on top of it with getting me in there and out
Feb 26, 2021
Love how the people in this office make it a pleasant experience !Will never go anywhere else for eye care
Feb 25, 2021
Dr. Legarreta and his staff are awesome!
Feb 21, 2021
A complete eye checkup. The doctor answered all my questions.
Feb 18, 2021
My visit was fine. It seemed like everyone was in a hurry or nervous about something. It was a little unsettling.
Feb 17, 2021
Excellent service professional
Feb 17, 2021
Rating this questioner in 2 stars for very tiny prints for eye center ?
Feb 16, 2021
I have only been coming to Lagarreta Eye Center for 2 years. The staff and doctors have always been friendly and pleasant and thorough.
Feb 15, 2021
Staff are friendly and helpful. I was not rushed while picking out new glasses. Area was clean and supportive of COVID concerns.
Feb 13, 2021
There's really nothing to say but excellent service I will refer them to every friend and family that I have and just great all around service kind friendly and very respectful
Feb 13, 2021
You are very thorough in your process
Feb 13, 2021
I have always had great care here. My questions have been answered and sometimes backed up with written info when warranted. I’m very happy with all that this office does for their patients including me.
Feb 12, 2021
Efficient, compassionate staff.
Feb 12, 2021
Ease of use when setting appointment. Great follow up.
Feb 12, 2021
Being able to make an appointment on-line made it simple & fast. Dr. Wittman was knowledgeable and explained very well. Staff members were courteous & pleasant as well.
Feb 12, 2021
I came here for further examination, particularly for my potential macula change... (32y, no smoking, no family history) Dr. Edward Legarreta and his assistance (sorry for missing your name) showed their care and consideration to examine my eye although I reported no significant symptoms. They did not ignore the subtle physiological change in my eyes. And they explained in detail their findings and did not leave me in panic. They will keep monitoring it although there is no clinical concern at this point. Very good experience in my exam.
Feb 11, 2021
On time professional and friendly. Monica is super
Feb 10, 2021
On time professional and always friendly
Feb 10, 2021
The staff is great! Unfortunately the price of glasses was crazy.
Feb 8, 2021
I had an appointment scheduled on Jan 28 at 2;30 for a routine eye exam. The technician started with the preliminary tests at 2:35. She was efficient, friendly and informative and completed the tests at about 3:00. I subsequently saw Dr. Legarreta who, as always, was very thorough. However at some point my visit got sidetracked while the doctor attended to another patient with a procedure. I finally left the office at 4:50. I respect the fact that all his patients are entitled to Dr. Legarreta's thorough care but I do not appreciate having to wait two and a half hours to complete a routine eye exam. Perhaps the office might explore more focused scheduling. Maxine Osiewicz
Feb 4, 2021
The eye glasses that I received from LeGarreta are the absolute worst pair I have ever purchased. They are very low quality, and the employee gives zero effort to try and accommodate or have bit of compassion/understanding. I have never been to an eye Doctor where they have let you leave being so dissatisfied with your glasses. Others have always been so willing to help with little things, (which actual mean a lot to some), including helping thin down thick lenses to help with a person’s self esteem. They have done it with great pleasure and thoughtfulness. But not at LeGarreta. They have only shown that customer satisfaction and understanding is not a priority for them...it’s all about the money.
Feb 1, 2021
I was very inpressed with the care I recieved from checking in to seeing the Dr. for the first time. was referred to Dr Ed. Legarreta Office was greeted and the office was very clean.Very happy I have a new Dr. I felt comfortable with and confinet in taking care of my eyes. Joanne
Jan 30, 2021
Staff very friendly and professional, and took me in for testing right away. After that, unfortunately, I waited in the room for an hour before the doctor came in to see me. I waited 45 minutes before he was even in the office! Not acceptable.
Jan 30, 2021
Your staff is thorough, efficient and professional with my examinations. You answer all questions I have, which are many. I feel confident entrusting my eye health to Dr.O'Connor and associates. As a retired RN, I would recommend this practice to everyone.
Jan 28, 2021
The staff is very friendly and very thorough, as well as the doctor. I am glad I decided to come here.
Jan 28, 2021
Very friendly and informed staff. It’s always a pleasure to visit.
Jan 27, 2021
Excellent service. I am So grateful that Dr. John decided to join Dr. Ed
Jan 27, 2021
I’m always pleased with the professionalism displayed from the office , the techs and of course Dr. Edward Legerette... I should mention I always have questions and I always get straight answers.
Jan 27, 2021
Could not be more pleased.
Jan 23, 2021
Staff is wonderful. Always friendly and professional. Dr. John Legaretta is great.
Jan 23, 2021
Everyone at the office was very friendly. The eye exam was extremely thorough. I was very happy with my decision to choose doctor Legarreta.
Jan 23, 2021
I had a very pleasant appt this week !!! I have white coat syndrome and the first tech was a male assistant And he was quick, sufficient and very welcoming !!!
Jan 22, 2021
Efficient, professional, courteous, and knowledgeable. I have every confidence in Dr. John Legaretta’s knowledge and expertise. Office feels sanitary with adequate practices in place to protect from Covid or other infectious diseases. Office is well run and appointments are efficiently managed even at their busiest times. Appointments are completed in a timely manner. Personnel are professional, courteous, and friendly. I would appreciate name tags so I know who the support personnel are I am dealing with from one appointment to another. I would recommend this professional practice and have done so.
Jan 20, 2021
very professtional and my time is valued in and out
Jan 16, 2021
Staff was friendly and helpful. I didn't have to wait long for the appointment due to covid restrictions which was great!
Jan 15, 2021
I was taken on time & treated courteously
Jan 15, 2021
Office staff could be a little more professional. It is a small office so when I come in for my appointment and there are two employees in the front office and I am just standing there I would expect "I'll be right with you" or "Please have a seat" or "How can I help you." Nope, not one of them acknowledged me for like four minutes. Not a lot of time really, but when your standing there watching them ignore you and play with the copier it can be a long four minutes.
Jan 13, 2021
My first visit to Legarreta Eye Care facility on Davison Road. Pleasant receptionist. Signing in was easy. Pre eye examine went smoothly. My appointment was on time. Left feeling confident my next visit will be just as professional as this one.
Jan 13, 2021
Always very pleased with the care we are given during our visits, albeit the eye injections aren't much fun.
Jan 10, 2021
I have been a patient of Dr. John for 4 years now and I feel very well taken care of. Dr. and his staff are top notch. I highly recommend this practice for all of your eye care needs.
Jan 9, 2021
Staff and doctor very professional ,kind and courteous. Md takes time to explain and answer questions. Only negative.. too much switching patients to numerous rooms and waiting for equipment.
Jan 9, 2021
Dr. Legaretta’s practice is professional, personal and efficient.
Jan 9, 2021
Everything and everyone was great as usual.
Jan 9, 2021
they took me basically 5 minutes after arrival which made me smile. Some doctors take you in 40- 45 minutes after schedule
Jan 6, 2021
I love everything about this office!
Jan 6, 2021
Great experience. From walking in to checkin to checkout. Friendly professional staff. Very punctual no waiting. I was on time and escorted to room right away. Love punctuality.
Jan 2, 2021
Great personal treatment by everyone I came in contact with!
Dec 31, 2020
Wait time were fine and staff was prompt and courteous.
Dec 27, 2020
I have been going to Dr. Legarreta for some years now and have always been treated politely and with a smiling face by all staff. Dr legarreta also explains everything he is doing to check my eye problems .
Dec 25, 2020
The Dr. L's are both great! Staff is always friendly and helpful. All questions and concerns are addressed thoroughly.
Dec 24, 2020
Dr. John is great The staff are terrific
Dec 19, 2020
Staff is always very nice and caring.
Dec 18, 2020
Everything was good. Testing went quick. Good selection of glasses.
Dec 17, 2020
I have been going here for over 30 years, the office staff is very friendly and accommodating. If you have a problem they will always try to fit you in for a same day appointment. Both Dr. Legarettas ave very good at what they do and The optometrist and optision are very friendly and good at their jobs.They have several locations to serve the public.
Dec 16, 2020
I had a follow up visit with Dr. John Leggaretta who performed cataract surgery for me about 1 1/2 years ago. As always, I was treated promptly by thorough, professional and friendly associates. I also had my astigmatism corrected at the time of the cataract surgery and have been very satisfied with the doctor’s work.
Dec 16, 2020
After checking in, I was seen in the office in a matter of minutes. Everything was clean ...wiped down and Jennifer was very courteous. I met with the doctor and my visit was complete.
Dec 14, 2020
Couldn't have better services and treatment! You are awesome!
Dec 13, 2020
Always taken good care of. Personal service
Dec 13, 2020
Very nice experience Friendly
Dec 12, 2020
Could not want for more! Taken in within a minute or two after arriving. Staff absolutely wonderful, Dr. John Legaretta the very best! I know I am in good hands!
Dec 11, 2020
Very nice and very informative. Thanks!!!
Dec 9, 2020
Have been coming to this office for 30 years. Had a really great experience. There was no wait time. Once I checked in my temperature was checked and answered a few standard questions. All was done quickly and efficiently. I was in and out within 50 mins for my full annual eye exam and it included finding and being fitted for a new pair of eyeglasses. The office was clean and fresh. The staff is very personable and constantly wiping/disinfecting any equipment used or touched.
Dec 9, 2020
Office staff is very friendly and professional. All tests and procedures are explained. Always enjoy discussions with Dr. Legarreta.
Dec 9, 2020
Very unhappy. I was at the office 2 1/2 hours just sitting in waiting area for for doctor. Horrible. Why do they book so many people at once. There were 6 other people sitting there with me. The eye glass selection was minimal. No new fashionable glasses. You have to come back a 2nd time for contact fitting? Nuts. My previous eye doctor did it all in 30 minutes. The eye dr was very kind but the process of making patients sit for 2 hours is not good customer service.
Dec 7, 2020
i was very pleased with the overall experience......
Dec 5, 2020
Nice employees and quick appointment, clean office
Dec 5, 2020
felt comfortable, the aid was friendly and made me feel welcomed. Thank you for a great first eye exam.
Dec 4, 2020
Two thumbs up for Dr. Lagaretta and his staff.
Dec 3, 2020
I had to wait 40 minutes to see the doctor after the nurse dialated my eyes. That is way too long a wait. Too many people crowded in the waiting room, chairs not 6 feet apart. Very uncomfortable waiting area.
Dec 2, 2020
Had a great visit as always. Felt very safe during the time of COVID. Dr. Wittmer and stage were fantastic.
Nov 30, 2020
All went well and surprisingly quickly
Nov 28, 2020
Appointments are kept timely. Personnel is top notch. Dr John is the best. Any interest in getting laser surgery. Lagaretta is the place to go
Nov 27, 2020
I love this eye center It is professional friendly .and highest standards in all they do and provide. I was introduced to Lagaretta by my wife a few years ago. And I will never change as long as they are around. Every staff member is at their best always . I am not the most timely when I schedule when I am suppose to as far as yearly or every 2 years. But I want to say I look forward to the great care I receive. Thankyou Lagaretta eye center both Lockport and Williamsville location . You will be very satisfied with both locations. I drive truck at night for 43 years . My vision has to be right. it will be the best here.always Timothy Maryniak
Nov 25, 2020
Great office Great staff
Nov 23, 2020
I was very happy with the service , everyone was super nice and very helpful .
Nov 22, 2020
Very well run office, always taken on time and Kiel and the Dr take time to answer all my questions. I highly recommend this office.
Nov 21, 2020
Always pleased with the visit
Nov 21, 2020
Very caring staff. Wait time is minimal. Dr. Lagaretta explains procedures. Hands down, this office is the best!
Nov 21, 2020
Had cataract surgery on both eyes over 6 weeks ago. Great experience with eye center staff and Doctor. Vision now 20/20 in both eyes and need reading glasses only! Poor vision since 6th grade. Everything clear. Staff did excellent follow up exams and then saw Dr Legarretta both times and everyone explained and answered my questions.
Nov 13, 2020
I had such a great first experience with the doctor and all of the staff !
Nov 12, 2020
Dr. Wittman was excellent.
Nov 11, 2020
I visit Legaretta Eye Center twice a year for a battery of tests. Every person with whom I interact is always kind, thoughtful, and extremely helpful. On this last visit, the optician took a great amount of time to not only ensure I was getting the best price available on my glasses through my optical plan, but she also assisted me in picking out new frames. I always leave the office feeling like my health and satisfaction is the most important thing to everyone.
Nov 11, 2020
Service is always spot on and they take you in right away, even if you are early for you appointment..........
Nov 4, 2020
Always professional. Great service
Oct 30, 2020
Everything was fine; I felt like everything regarding my vision was tested, and everyone was kind, answered my questions, and it didn’t even take too long!! Thank you!
Oct 30, 2020
Office is run professionally, clean and safe. Staff due a great job.
Oct 28, 2020
I could write a lot about my experience(s) at Legarreta Eye Center on Union . I go every three months...I have never been disappointed... I really like the staff , and the professionalism I’m with . I like the Doctors ability to speak so that I understand what is being done and where I’m at with proper maintenance of my eye sight 👍
Oct 28, 2020
Have been going here for many years always patient professional service Had my cataract surgery done here and it went great Would not trust my eyes to anyone else
Oct 28, 2020
They got me right in for a problem I was having with my eye.
Oct 26, 2020
I love coming to Legarreta Eye Care. Everyone is so nice from the person who checks you in, to the person you see before the doctor, to anyone you see in the hallways, to the people who help you find glasses, and all the way to the doctor. Dr. John is awesome! Everyone is of excellence. I don’t think I’ve ever gone to a doctor’s office that is this wonderful ever before. I feel comfortable, cared for, and all my questions are always answered,
Oct 24, 2020
As usual my wait time was very short, the exam was thorough and the new doctor explained my situation positively.
Oct 21, 2020
Everyone was very nice, no complaints. The waiting time was a bit long, but I'm happy over all. Blessings
Oct 21, 2020
The staff is very friendly and yet remain professional throughout the entire visit. They explain every test they perform on you so I can understand. Also, the Dr. is the reason I know my eyes are being taken care of in the best way, possible. Thank you for all you do!!
Oct 17, 2020
Kind, caring and professional
Oct 17, 2020
You sure could use an elevator in the Union Rd. office.
Oct 16, 2020
Always a pleasant experience, Excellent staff,friendly,professional, willing to answer questions and concerns.Wait times minimal and never in a hurry to make you feel your just a number.
Oct 15, 2020
Very thorough exam and very polite and friendly staff.
Oct 15, 2020
Both father and son have been my eyecare. for years. I recently had cataracts surgery by son and did excellent job. Explained everything as well as both surgery centy and eye cneter staff!
Oct 12, 2020
Good job everyone was nice have a good day
Oct 9, 2020
Very professional visit. No long wait. In and out.
Oct 9, 2020
My only problem is given me a Eye test after the drops are put in my eyes with the mask on I could not see the chart right and know I have a script that is probably wrong
Oct 8, 2020
Top notch eyecare in WNY. Always a professional environment, with quality eyecare. I have always found Dr. Connor at Legarreta Eye Center to be very thorough in his work. He has always answered any questions I have had.
Oct 8, 2020
I am always treated as family when i'm there
Oct 8, 2020
I've had several office visits this past year with Dr. Edward Legarreta and I am very satisfied and confident with his diagnosis. Office staff are very friendly and answer all my questions. I also recently purchased eye glasses there and have no problem with them.
Oct 8, 2020
You all are amazing. I would not change a thing. Outstanding with the safety
Oct 7, 2020
Excellent service from the miment I walked in for my appointment. Receptionist welcoming and friendly. Very pleasant atmosphere.
Oct 5, 2020
Spacing patients is a great for social distancing ! Optical wiped down everything after each person ! I felt pretty safe at the visit! Beside all the workers are very kind in these trying times !
Oct 4, 2020
Appointments are always on time and the doctors are very professional.
Oct 3, 2020
Pleased with prompt care and optician working hard to get glasses within my price range.all courteous from reception to paying bill.pleased with visit. Glad to see all wearing masks.
Oct 2, 2020
I find the staff knowledgeable in what they are doing. They are pleasant
Oct 1, 2020
Thorough examination and felt comfortable with new Dr. Wittman.
Sep 30, 2020
I am in a wheelchair and I feel very validated and appreciated.
Sep 30, 2020
Efficient and friendly and conveniently located. They are very good at what they do/
Sep 28, 2020
Excellent! On time all good!
Sep 26, 2020
Was very pleased with visit..did not have to wait along time .
Sep 24, 2020
Great service as usually!
Sep 23, 2020
I had goofed up on my appointment time and date but Legaretta's was able to to take me, anyway, which was great! My regular doctor was available that day so I saw Dr. Legaretta. He was very nice and personable. He was most informative about the results of the battery of tests I'd just gone through up to this point. I definitely appreciated the flow of information he gave me about my eye health. I enjoyed today's visit.
Sep 23, 2020
Office visit was great, and staff wonderful and personable as always. Thank You
Sep 19, 2020
My appointment was for 11:00 and they got me in a few minutes after I arrived. It was for a recheck. In all my years going to different ophthalmologists/optometrists I’ve never had any of these test done. I was impressed.. I will be going back for my yearly checkup.
Sep 19, 2020
Doctor John and staff always great. Appointments always on time.
Sep 18, 2020
Received great care from the Cheektowaga office. Impressed with the male technician’s care as well as Dr. John L.
Sep 16, 2020
I am always treated with respect and seen on time . Staff is great as is the doctor
Sep 16, 2020
Always great to come to your eye center for an appointment. John has become the ultimate medical , professional. Eye exam was through and complete. Cierra was very courteous and very knowledgeable in her duties working with me in preparation of Dr. John’s exam. Very pleasant visit, Thanks, Keith
Sep 14, 2020
I was surprised no one took my temp when I entered. I also didn't observe the assistants sanitizing all the various surfaces that would come into (close) contact with my face. Perhaps this was either done beforehand, or, I simply missed it.
Sep 13, 2020
As always, so very more than happy and satisfied! Taken within minutes of arriving, very pleasant staff. Dr. John Legarreta is the best! I know and trust I am in good hands!
Sep 11, 2020
I very happy the eye surgery. He did a great job. No longer blurry vision.
Sep 9, 2020
Very through exam. Staff friendly and explain everything. Answered all questions
Sep 9, 2020
very friendly staff. Actually took us before our schedule appointment time
Sep 7, 2020
Very quick and timely service... no hassles
Sep 7, 2020
Check in female was cordial. Just think there should have been a plastic barrier to protect her due to COVID! Otherwise great exam!
Sep 7, 2020
excelent job no complaints about the visit
Sep 5, 2020
Wore my mask, had my temp taken, went upstairs for the eyepatch test and scanning of the eye test. I had a new girl and someone to watch over her. Went into the room to read the charts, had my eyes flipped and went back into the waiting room waiting for Dr. L. We chatted, looked at my eyes, said they looked good, paid my co-pay, made an appointment for Nov. and left.
Sep 3, 2020
Love the office. Dr. was very nice as well. Answered all my questions. Staff very nice and helpful. Everything has a good flow to it. Nicely prepared for Covid
Sep 2, 2020
You have some very talented and cheerful, upbeat staff. My appointment was prompt and I was moved from one activity to another smoothly. I had no more than 2 minutes of idle time during my visit.
Aug 29, 2020
I have no complaints about how my visit went. Everyone is always very friendly and efficient.
Aug 29, 2020
I had an issue with the check in woman Cheektowaga and I believe that my file was flagged for missing an scheduled appointment, but I was there and treated like shit by a person who was having a bad day is what she told me. I left as not to take anymore abuse from her and I switched to the Williamsville / Amherst office hoping never to run into her again.I do not like the reminder calling. Office staff and the Tec's seem very nice. Both Dr.s are great.
Aug 29, 2020
Your staff seems very professional and friendly
Aug 27, 2020
Eye exam appointment for peripheral vision test, eye pressure, etc. Staff was friendly and informative, the only issue was after the tests administered by the technician I had over a half-hour wait sitting in an exam room to see the Dr
Aug 24, 2020
As usual a quick but thorough examination.
Aug 22, 2020
Dr edward legarreta was awesome and took care of me and answer all my questions I had Thank you
Aug 22, 2020
They are wonderful there. All staff very professional
Aug 21, 2020
Very caring and professional staff.
Aug 21, 2020
I was very pleased with my visit.
Aug 16, 2020
Always professional. Love the staff!
Aug 15, 2020
Always very pleasant staff. Move along quickly. Professional and compassionate
Aug 14, 2020
Had a good visit with the Dr and office staff...
Aug 14, 2020
The service was great everyone was friendly but I do have one complaint... no one actually identified themselves except for Tim when I asked him his name. It would just be a little more personal and friendly if they would do that.
Aug 10, 2020
Felt very safe. The appointment was right on time and the doctor was very helpful, also answered my questions fully. Thanks you
Aug 10, 2020
Dr Ed Legerreta and his staff conducted a very complete examination of my eyes. I leave there well satisfied with their care! I also like the way Dr Ed takes the time to explain my medical condition, and provide additional advise on treatment. All are polite and treat me with respect. I highly recommend this practice.
Aug 8, 2020
I was very disappointed to find out that this appt. was for a “dry eye” - something I never requested. When I was called to make the appt. I thought it was for my yearly checkup. The front counter EE was rude when I questioned why I was there. I was taken back by an EE pretty quickly, who gave me the initial “once over”. But sent back to the lobby to wait. After 20 minutes I complained, and another EE took me to a room.(Probably to shut me up) About 15 minutes later I could hear the doc talking in the hallway to another EE. Both were shooting the breeze, and just as I was about to walk out, the doc came in the room to see me. After spending 5 minutes with me, and telling me to use eye drops and compresses, he said I’ll see you in 3 months. ME: NO WAY! I feel this was an unnecessary appt, and if I knew better, I would have walked out at the beginning. But I was afraid I’d be charge for a NO SHOW. This whole thing was VERY disappointing and a waste of money and my time.
Aug 8, 2020
The staff was professional and friendly.
Aug 8, 2020
Excellent and efficient care !
Aug 8, 2020
I waited over an hour and a half to see Dr. Legaretta . I don’t wait that long to see the others. From now on I will request on of the other doctors.
Aug 8, 2020
Very through and complete exam. Lots of testing but staff make time go fast and smoothly. Very pleasant and doctor answered all questions
Aug 7, 2020
Very prompt, professional yet caring, thorough - don’t make you feel dumb for asking questions— great overall.
Aug 7, 2020
My visit to the Legarreta Eye Center was rewarding . I was greeted with a smile and my order was ready . I was so happy being fitted with my new prescribe sunglasses . I lifted the Legarreta Eye Center completely satisfied with their service.
Aug 6, 2020
Everyone is very friend Very clean
Aug 6, 2020
Was very impressed with the speed and punctuality of my appointment time.
Aug 5, 2020
I love the fact that I don't have to wait long to be taken care of. I like the friendly care I get from your staff. I like the fact that I was given a number of tests, and seem to have passed them all with flying colors. Also like Dr. John's attitude...making me feel good about myself. I was in/out/and home in n hour. Fast, efficient, and thorough... can't beat it
Aug 3, 2020
Fast comfortable appt on time people were nice and respectful. Dr is sociable and makes you relaxed. Was a great experience did not push any thing you didn't want and helped with what you needed and wanted.
Aug 1, 2020
as always i am happy with the quality care i receive at Legarreta Eye Center ... everyone is helpful and so kind and caring ... this is why i have been a client for so many years ...
Aug 1, 2020
Great eye team, very professional, knowledgeable, friendly staff Thank You
Jul 30, 2020
Always on time, whether its technicians or Doctor Legarreta. Excellent work and available for questions and concerns.
Jul 24, 2020
Nicest people with excellent service provided
Jul 24, 2020
I always receive excellent service at Legarreta.
Jul 23, 2020
I give a five star rating for both the optical department as well as the individuals conducting all the comprehensive testing. Monica in optical has gone above and beyond as it pertains to finding me the perfect contact. Anyone who wears a multi focal lens realizes how hard it is to get the right balance. Monica takes her time (and is very patient ) to sort through brands And Is very precise in trying to find the right fit for distance and close vision. Also, I feel welcomed as a valued customer for Legarreta ; not just a number
Jul 23, 2020
Wait time was minimal, Professional a d took proper measures to ensure safety of customers and staff. Very pleased with visir
Jul 22, 2020
I was very impressed by the professional demeanor of all on staff. They were attentive and knowledgeable.
Jul 20, 2020
I am very comfortable with Dr. Legarreta and staff
Jul 18, 2020
Dr. Legarreta and staff were very helpful and in diagnosing problems with my eyes. .
Jul 18, 2020
Always a pleasure at every visit our family has! Monika is wonderful, very kind & helpful!
Jul 17, 2020
Although I was quite early for my scheduled appointment the staff was able to accommodate my time change. Very courteous and helpful in all regards.
Jul 15, 2020
Excellent care by Dr. John Legarreta. He is always professional and kind. He truly cares about his patients.
Jul 15, 2020
Awesome customer care and great service!
Jul 15, 2020
Prompt, professional and friendly service!
Jul 13, 2020
Always well taken care of. TY.
Jul 12, 2020
We requested to wait in our car and were called in a timely fashion, for our appointments. My only suggestion, in light of the CDC’s 6’ Social Distancing: to either remove some chairs or to “ribbon off” some chairs, to guide awaiting patients.
Jul 11, 2020
I love that I rarely have to wait. I am promptly taken at the time of my appointment. The staff is always very friendly. I have referred a friend and a couple of family members to you.
Jul 9, 2020
They are very professional and they put me at ease the day of surgery.Everything went well and now I can see great out of my eye,really awesome.
Jul 3, 2020
Appointments are always on time... great and courteous staff .. will recommend to everyone..😊❤️
Jul 3, 2020
Like it there. But it took to long to see the doctor who is very good. All said and took 1 hour and 45 minutes.
Jul 2, 2020
" I Lutitia T Johnson Ashe , trust the care for my eyes is in the Greatest Care . Thanks Dr. Edward Legarreta & his Staff. "
Jul 1, 2020
I have been a patient here for years and I have been very happy with the services and care that I receive.
Jun 29, 2020
Dr. Legarreta I was very disappointed in my appt. Your prices on glasses were very expensive and when I told the girl that. 1100.00 dollars was way to expensive she said she was sorry and that I could go else ware to see if I could get them cheaper. Well that’s what I did and for the same pair I paid 329.00 dollars. Also I thought Dr. Connelly was very unsocialable and didn’t tell you anything about wether you needed an new eye prescription or not or how much your eyes have changed. Didn’t understand that at all. Was very unhappy with the service.
Jun 28, 2020
Awesome eye center! My professional state of the art treatment helped save my vision after an eye injury from a tree branch.
Jun 27, 2020
It was a good appt. My husband and I were in and out in a very reasonable timeframe Thank you.
Jun 26, 2020
Very professional staff and clean surroundings.
Jun 25, 2020
I've been very pleased with my care from Legarreta Eye Center. Both Sr & Jr Dr Legarreta's are pleasant to work with and very capable - and so is the staff. I trust them with my eyes!
Jun 24, 2020
Always professional, caring, concerned,courteous !We have been patients for over twenty years !
Jun 24, 2020
Evrey one was very professional, polite and plesant. If anyone has any eye problems I would suggest going to Legarreta Eye Center. I live in a suburb of Cleveland, Ohio and drove to Lockport, New York, because I think both doctor Lgarretas are great.
Jun 24, 2020
The receptionist and young lady who did the initial exam were great. Monica, as always does a great job fitting my glasses
Jun 24, 2020
Always a pleasure to visit Lagarreta Eye Care. There is never a problem with the staff.
Jun 24, 2020
Wonderful, efficient, cooperative staff . . . did a great job of working me into the schedule when I had come at the wrong time for my appointment.
Jun 23, 2020
As usual my visit was quick and very professional
Jun 22, 2020
LEGARRETA IS ONE OF THE VERY BEST HEALTH SERVICES I HAVE BEEN TO. MY APOLOGIES TO THE EYE GLASS SPECIALIST FOR BEING IN SUCH A HURRY BUT HER CARE AND ATTENTION TO DETAIL WAS EXCEPTIONALLY EXCELLENT AND I AM SUGGESTING MY WIFE SHE COME HERE FOR HER EYE NEEDS!!
Jun 21, 2020
I thought the total exam was very thorough and the staff were very professional.
Jun 20, 2020
I always have a positive experience when I go to the Legaretta Eye Center. Dr O'Connor and his staff are always polite and friendly. They answer any questions that I have.
Jun 20, 2020
Considering the restrictions we endure bcuz of tbe covid the staff and Dr John have been great as always
Jun 20, 2020
Thank you again to Dr. Legaretta and staff.
Jun 13, 2020
Everyone is very courteous and helpful. Thank you for making Ryan's experience a good one!! He is so happy with his contacts.
Jun 13, 2020
Great office with professional workers and a friendly staff.
Jun 12, 2020
It is always things to do with this building and not the staff. I really have to complain about the stairs I was made to climb to the second floor. I have some physical limitations that walking up stairs makes me take my life in my own hands but yet I was made to walk up these stairs to further my appointment and tests that I had to take. Steps are narrow and a lot of them. I feared for my life especially walking down them. This building needs to go. Yes they have a walk way for the handicap up to the building and it ends there. Things are narrow like door ways, hallways , steps and I have not seen the rest rooms but I will assume they are the same way. Again this is not about the staff. They are the nicest people around with some exception to the eye glass section where you can pick out frames. I do not find them helpful or very nice. I left and would never buy lenses and frames from there at that location. The building is terrible. I only wish they had a place all on one floor that is handicap accessible.
Jun 11, 2020
I enjoyed my visit everyone was very nice and professional
Jun 10, 2020
I always enjoy coming to the eye center. Everybody is so friendly and make me feel important.
Jun 10, 2020
Everyone acted professionally and appointment moved along without waste of my time. I did however remembered when I got home that I did not receive one of the test I usually have. Chris the text that worked with me mentioned it but I never had before seeing doctor.
Jun 10, 2020
I had such a pleasant visit with the woman who fitted me for glasses. She was friendly, welcoming, helpful and very knowledgeable!
Jun 10, 2020
Excellent care! Once again, my appointment was timely and thorough. I was taken care of promptly, and the staff was very pleasant and helpful. Thank you all!!!
Jun 9, 2020
Friendly, courteous & professional team. Was concerned about my visit during the corona virus continuation. But needed my 2nd laser surgery. Their process has always been thorough; sanitizing everything between patients, prepping the rooms prior to treatment and being extremely thoughtful for my comfort both before and after my procedure. They’re TERRIFIC!
Jun 6, 2020
This was a semi annual visit.
Jun 4, 2020
Everyone in the office was very courteous. The workflow was very efficient. Dr. Legarreta is very pleasant.
Jun 3, 2020
Great, friendly, efficient as always!!
Jun 3, 2020
Dr. Legarreta in Lockport is my go to eye doctor. Went in recently for a fitting for contacts. My fitting was quick and accurate. All of my questions were answered and I had them delivered to my home. Will be seeing them soon for my annual eye exam!
Jun 1, 2020
I was told that the glasses I was wearing did not match their latest prescription, although I know for a fact that they were. Based on their records it looks like I have been wearing the whole prescriptions for many years.
May 30, 2020
Dr. Edward Legarreta and his staff are great! I’m always so pleased with their care and would highly recommended this office, the Doctors and their team.
May 30, 2020
I do not look forward to going to the doctor. The staff is great but I hate waiting an hour and a half to see the doctor for 5 minutes.
May 30, 2020
Everyone was very helpful and professional.
May 25, 2020
Everything went well. Safety precautions were taken. And I was in and out in a professional amount of time. It was easy to make My next appointment as well.
May 25, 2020
Best place ever Dr is wonderful have all the best equipment I have diabetes and no other eye Dr gave me such detail if not for Dr Lagareta I would not have know I was in danger of glaucoma because my sleep apnea can contribute to the pressure buildup I'm very extremely happy with them
May 24, 2020
The girl in the eyeglass center worked with me to help me get a new pair of glasses in as efficiently and fast as possible I was in a time crunch with my husband sitting in the car in the parking lot waiting for me
May 18, 2020
I have been with this practice for over 20 years. They are competent, professional and helpful
May 13, 2020
Excellent service. Very little wait time. Staff was professional and courteous. One question though. After my visit, I went home and discovered a form to be filled out by the eye doctor about my eyes for the DMV. I sent it in to filled out. I have not yet received it back. Can the please be filled out and sent in ? Thanks !
May 12, 2020
The quality, expertise, and most friendly atmosphere is always OUTSTANDING. Thank you.
May 9, 2020
Always friendly staff. Very vocal on the step by step process of what's happening. Dr. O'connor always takes wonderful care of me
May 9, 2020
Everyone is so Pleasant. I have excellent Service’s. They don’t have you waiting too long which I hate.
May 8, 2020
Fast efficient service. Take time with my needs. Do best with face covering and best can with distancing for space they have.
May 8, 2020
Always thorough, willing to help and answer all questions.
May 8, 2020
The Dr Edward Legaretta and his staff took great care of me, and I appreciate all they do.
May 6, 2020
I have been a patient of Dr. Edward Legarreta for many years. I can honestly say, that, after every appointment, I have always left his Office feeling secure and very thankful for both his and his very able team's honest, sensitive and very helpful assessment and advice regarding the health of my Vision. I have never felt lacking in understanding and have always been grateful and secure in Dr. Legarreta's care. I thank you for the opportunity to Share!
May 5, 2020
Everyone is very professional an friendly
May 4, 2020
So glad you were open for business!
May 2, 2020
During my visit the Lagaretta team was very pleasant as always.I appreciate their support and loyalty while we are going through this crisis.Lagaretta you have the best team ever and thank you for the job you do.
May 1, 2020
As always the staff is friendly, courteous and very knowledgeable. A huge selection of glasses and the staff is great at helping you find a pair that complements your face.
May 1, 2020
Very friendly staff and no waiting time.
Apr 25, 2020
Very nice staff. Would recommend to every one n
Apr 25, 2020
Hello Dr. Legarreta, I am happy with the way that you and your staff treat me and have treated me for many years now. The only concern I have at this moment, is that I am retired now and I am switching now to a new health insurance with Aetna effective 6/1. VSP is no longer offered and I am not sure how much if any of your services will be covered. I know that this is not your problem, but I just thought I would express this, given that you did ask for my comments. Thank you. Sincerely, Russ
Apr 25, 2020
My problem was addressed professionaly and with great care.
Apr 25, 2020
AS always Dr. Legareeta and his staff are awesome, especially made it safe to go to the eye doctor during this COVID-19 crisis!
Apr 19, 2020
Even during a pandemic, the office remains to be open, clean, and is taking every precaution necessary to keep their patients healthy and safe. Keep up the good work guys.
Apr 13, 2020
This office is so well run, it could be a good example for many other Dr's. Dr Legarreta takes time with you explains everything and ALWAYS ask if you have any questions. The next day you get a call to see if there is anything you want to discuss.
Apr 11, 2020
Efficient office, especially in this time of the virus! Patients were spaced so their was know contact. Well planned !
Apr 1, 2020
It is a pleasure to visit your office. Every staff member is cheerful and friendly as well as efficient and knowledgeable.
Mar 14, 2020
I have been a patient here for about 18 years and have always been treated very well. The office staff, technicians and doctors are all wonderful. Even though I had cataract surgery a few years ago, I still go for my annual checkup and update readers and sunglasses as needed! My eyes are worth it!
Mar 13, 2020
Everything went well at the appointmen all personnel were professional and courteous.
Mar 7, 2020
Everyone who works there is absolutely fantastic. Dr. John Legarreta is just wonderful! Super knowledgeable, personable, and time efficient. He is one of the best doctors (specialty or otherwise) that i have been to.
Feb 29, 2020
Excellent care, everything is explained so I can understand . Dr. is so caring and takes time with me,
Feb 29, 2020
The staff were very professional and knowledgeable.
Feb 29, 2020
As usual staff as very attractive, in time and answered all questions completely. Dr is so kind and personally interested in each patient, and you never feel rushed. Great 👍office, I highly recommend it.
Feb 29, 2020
I am very happy with the service and care I receive at Legarreta Eye Care. Everyone is very friendly, helpful and professional.
Feb 26, 2020
Dr. John did my cataract surgery, and I was very pleased with the results. My eyes feel great. Thank you!
Feb 25, 2020
My recent appointment once agin reiterated why I seek my eye care at Legarreta Eye Center, Williamsville. Everyone was very pleasant, efficient and caring. I know the staff takes the time to properly examine and care for my eyes. I would highly recommend this practice.
Feb 24, 2020
I was greeted in a professional manner and everyone was very friendly and accommodating. I would certainly recommend Legarreta Eye Center to my friends. I’m happy that my general physician recommended it to me.
Feb 23, 2020
Fantastic doctor & staff. Had a laser procedure done. I was very anxious but everyone was both solicitous & calming about what to expect. All went well! Eye one done - next one will not be so scary. Thanks all
Feb 20, 2020
Overall, this visit was much better than my last visit, 6 months ago. It required an hour or so to complete. Also, this time I worked with Chris who was very patient centric and worked with me well throughout. The previous visit took 3+ hours and the young lady who administered the tests and checked my vision was abrupt and just short of rude. I was debating about whether I should come back for future appointments.
Feb 11, 2020
Took in actually 5 minutes before my appt. Dr Legarreta and his assistants were very through and explained everything.
Feb 10, 2020
Our first experience at Legarreta Eye Center was wonderful. Everyone was very friendly and accomodating. We saw James Beiter and he was very thorough and patient, answering all of our questions with a pleasant disposition. Definitely would recommend Legaretta Eye Center!
Feb 10, 2020
Received excellent and professional care !
Feb 8, 2020
Everybody was very thorough very efficient
Feb 8, 2020
I waited over two hours for the second appointment in a row
Feb 3, 2020
The service was great as usual and so were the personnel who attended to me. Of course it is always great to communicate with the experienced and wise Dr. Legarreta, Sr. I thought the waiting time was a bit longer than usual, but that is probably due to an increase in patients. James R. Heck, III
Jan 27, 2020
Everyone who works their is so nice
Jan 25, 2020
The new procedure, of cleaning the eye lids etc. was a great new idea, I think it helped my eyes to get back to normal ( it shortened the dilate time).
Jan 25, 2020
quick appointment and pleasant staff. Doctor was outstanding and explained everything
Jan 24, 2020
This gives me the opportunity to tell you of a strange but enjoyable appointment experience . . . . . .
Jan 15, 2020
Fantastic experience from beginning to end.
Dec 22, 2019
Never have to wait long - staff know their jobs and work well - Dr Johyn will always inform and discuss any problem with a patient. THANKS for your care Lynda P
Dec 21, 2019
Dr. John is great. The staff is wonderful
Dec 21, 2019
Best Doctor and staff EVER
Dec 17, 2019
I was seen quickly for my appointment, no lengthy waiting. I was also treated with great care while being shown the selection of glasses and being measured for them. Awesome service!
Dec 12, 2019
Great experience. Brianna was very nice and informative regarding Lasik surgery. She answered all my questions and concerns.
Dec 9, 2019
Excellent personalized time and attention. Highly recommend.
Dec 7, 2019
The staff at Legarretta are very professional and knowledgeable. I appreciated them answering questions about my concerns. Dr John did a great job in surgery with my right eye, I'm so pleased with the result. Looking forward to having my left eye done next week and praying for improved results. Thank you to all!!
Nov 27, 2019
Appreciate the call after each visit
Nov 20, 2019
Friendly staff and on time appointment. Great experience.
Nov 16, 2019
Both the medical staff and the doctor were professional, courteous and excellent.
Nov 8, 2019
It's always very friendly folks & my visit this time was extra fun as everyone was dressed for the Halloween festivities.
Nov 4, 2019
Christine is awesome! Don't let this jewel go.
Nov 4, 2019
The service was first class from top to bottom. The receptionist,assistants and doctor John was amazing. I would highly recommend there services
Nov 2, 2019
Most efficient & informative staff. Love doctor L
Oct 28, 2019
Excellent care and very friendly and helpful!
Oct 27, 2019
It’s always comfortable to visit Dr. L. The staff is friendly and professional. I trust my eyes to them.
Oct 26, 2019
My experience at your office was exceptional. The gentleman that took my measurements was wonderful.
Oct 5, 2019
Great organization from receptionist, doctor, and optical technicians!
Oct 4, 2019
Great staff. Very professional and caring
Oct 4, 2019
Honest professional business.
Sep 28, 2019
I was extremely pleased with the care and concern I was shown at my visit.
Sep 26, 2019
Your staff and Dr. John Legarreta are very professional, concerned and give me the confidence to know that whatever decision they come to is the correct one for me.
Sep 14, 2019
Monica's service was wonderful.
Sep 11, 2019
Moved seamlessly through a series of tests with a good explanation about what each was for. Was delighted to have minimum wait times between tests. Very pleasant personnel.
Sep 2, 2019
The staff here is just as nice as the Lockport Office
Aug 29, 2019
The dentist was very professional, efficient and friendly. I couldn't ask for better serviice. Thank you
Aug 27, 2019
I have been coming here for years and I am always treated so well.
Aug 17, 2019
The waiting time was very short (thank you!). The girl who took care of my eye tests was kind and informative and made me feel comfortable. Dr. E. Legarreta didn't keep me waiting long and answered most of my questions (I forgot to ask if he was going to use a knife or laser....my fault). The male nurse had me sign a number of papers that I couldn't take the time to read. I asked for copies and he agreed...but we both forgot them when I left (again....partially my fault) Because of a bump in the road, my surgery had to be delayed and Dr. Legarreta was very accommodating. All in all, a good visit....
Aug 17, 2019
Everyone was very friendly and were able to easily answer my questions. They worked hard to get the best price for me which I’m satisfied with.
Aug 11, 2019
As usual, appointment was excellent! Great care, staff very caring and personable. Optical shop very helpful in determining coverage and benefits. All concerns addressed. ...did not have a long wait! Great experience!
Aug 10, 2019
From the minute I walk through the door , I feel like I Matter from the receptionist, to the techs to dr John. They all care so much about us patients and our eyes!
Jul 24, 2019
Medical tech (Christine) was knowledgeable, efficient - and very professional. She along with Dr. John did an outstanding job helping me feel comfortable and confident with my medical evaluation. I will strongly recommend Legaretta Eye Care to all my family and friends. Thank-you for a job well done.
Jul 13, 2019
I was very happy when I left your office yesterday, as my eye, which I thought a real problem, turned out to be a minor one. Dr. Legarrete and his staff are thoroughly professional and caring, which is the best combination you could ask for !
Jun 28, 2019
An excellent Doctors office that cares and takes time with you
Jun 22, 2019
Excellent care and service by welcoming, knowledgeable and committed staff
Jun 22, 2019
I like the on line notice of my appointment.
Jun 21, 2019
Thank you for a wonderful appointment. A special thank you to Jennifer. We had a concern due to my husbands medical condition, and she not only reassured him each step of the way, but also treated us both with respect and warmth. She also talked with Dr Legarreta prior to us seeing him, and made him aware of the situation. Thank you very much..
Jun 15, 2019
Monica in the optical department always provides excellent quality service! She is thorough and attentive to her patient's needs. I was pressed for time for my contact follow up appointment, and she accommodated my schedule so I could get in. So appreciative for great customer service!
Jun 14, 2019
The staff at Dr. Legarreta 's is thorough, fast and courteous. I truly feel that Dr.Legarrata is looking out for the best health of my eyes.
Jun 9, 2019
People were kind, happy, and enjoyable to be around. This made the appt not only go fast but made it more pleasant.
Jun 7, 2019
This is the first time that I have visited your online page.
May 19, 2019
Best eye Dr and best service 👍
May 17, 2019
Highly impressed with Dr Legaretta and his assistant Christine. Both made my experience with my eye exam a very pleasant one. Will recommend this office .
May 16, 2019
Great office. Wasn't very impressed with the woman who "helped" us pick out our frames. She didn't have a clue about the inventory. Everyone else was great!
May 16, 2019
Wonderful staff! Comfortable atmosphere and professional attention.
May 15, 2019
I appreciate the excellent service and follow-up for all my exams.
May 8, 2019
As always my exam was thorough and knowledgeably completed. The staff and doctor are very personable. BUT my visit this time had me in the office for over 2 hours, the majority of which was waiting for the doctor
May 6, 2019
Quality and thorough nature of care is important to me and their performance far exceeds expectations. the staff is kind and courteous
May 3, 2019
Everything is always great in your office. Professional friendly staff and quick too...
May 2, 2019
Really like Dr. Are now. She is easy to talk to & answers my questions.
May 2, 2019
Legarretta Eye Center is a very friendly environment with efficient service and excellent quality and expertise. I recommend Legarretta to everyone!
Apr 24, 2019
Friendly and very professional staff.
Apr 21, 2019
Everyone was very helpful and very polite.
Apr 20, 2019
as always, it was a great visit, i was treated with respect and was in and out as quickly as possible while the examinations were thorough and professional.
Apr 12, 2019
excellent quality care and customer service
Apr 12, 2019
Went in for a contact fitting. Explained that I was having difficulty reading my phone with the new test brand of contacts, yet I don't have a problem with my old contacts or my glasses. Doctor assumed that I just need reading glasses despite explaining the situation. Ended up ordering my old style contacts because he wouldn't listen. Very frustrating. Sitting here writing this review, with my old contacts, having no trouble reading, and not happy with how I was handled. I'm prepared for when my reading vision goes, it just hasn't gone yet.
Apr 9, 2019
Annual visit for glasses and eye exam
Apr 4, 2019
visit was exceptional, Staff very helpful
Apr 2, 2019
I was called in within 5 minutes of arriving. Staff was friendly and understanding. Dr. John Legarreta was so nice and great at answering any questions I had. I would definitely recommend coming here!
Mar 29, 2019
Dr Legarreta and Shannon was excellent . Very kind and y understanding. Address everything very professional. I will recommend this office to all my friends . Thank you guys for an amazing customer services .
Mar 29, 2019
You have a great group of people - friendly, efficient an knowledgeable staff!
Mar 28, 2019
Monica was very patient and helpful during my eye glass finding experience!!!
Mar 27, 2019
Excellent visit, Shelby was wonderfull, very professional and polite.
Mar 27, 2019
Excellent medical service professional and comforting in every aspect of your visit Thank you
Mar 27, 2019
I absolutely love Dr. Arenos.
Mar 14, 2019
Dr John Legarreta is a Consumate Professional, making me feel completely welcome & @ ease from the moment I was referred to His Practice for Cataract Surgery up to & including ALL f/up apts & continued Wellness Visits to check progress of sd surgery & preventive maintenace as I also have Age Related Macular Degeneration. I'd HIGHLY Recommend Dr John to ANY1 looking to have a mere consult to actual procedure(s). It ALL began w/ a FIRM Handshake & that gesture will NEVER go out of Style in My Book.
Mar 10, 2019
Saw doctor at 1:10 pm for my 11:10 appointment. No explanation/apology for long wait. At that point just wanted to get out of there.
Mar 9, 2019
A modern and thorough examination. Have not received better care and service anywhere else. Recommended without reservation.
Mar 8, 2019
Dr. Legarreta was very helpful and gave us great information on taking care of our eyes, he is very down to earth and will ask to see him at our next appointment!!! Need more drs. like him!!!
Mar 8, 2019
Love everyone at Legarreta Eye Center! Professional, friendly staff and especially like Dr Arenos.
Feb 28, 2019
Very pleasant they keep you moving through the office very quickly
Feb 22, 2019
Best worker and best optical service thank you
Feb 22, 2019
Always a pleasure! I have the utmost confidence in Legaretta Eye Center.
Feb 22, 2019
Dr. Arenos is top notch provider. Always thorough, and approachable. Takes time to explain and answer questions. As a bonus, she is truly a nice person.
Feb 21, 2019
Excellent service and very professional.
Feb 21, 2019
My first appointment with an eye doctor in years, was greeted by the friendliest staff and explained what they were looking for testing as they went along. Extremely informative staff and Dr. Legarreta was just as amazing. Would recommend this office to anyone in need of eye care!
Feb 19, 2019
I was seen at exactly the time of my appointment; no waiting. Everyone, from the receptionist to the Doctor, was very thorough and professional. All of my tests and procedures were explained completely to me. I have been going to Legarreta Optical for many years, and will continue to do so.......
Feb 14, 2019
Dr. Legarreta (John) was great! The appointment process was simple and everyone in the office is so nice!
Jan 31, 2019
Staff was very friendly and helpful and knowledgeable. I have been coming here for almost 25 years and I'm still happy with the service and pricing
Jan 29, 2019
I had more pressure with the left eye this time seemed more sensitive
Jan 27, 2019
i was confused about an appointment to be scheduled with Dr John Lagarreta regarding a possible retina issue. I htought that DrO'Connor made going to make the appointment soon after my visit on January 7th. In checking th date I noticed a June date for my appointment. I feel that is too long to wait for my appointment. Could you consult Dr O'Connor and have my appointment sooner. Thanks
Jan 27, 2019
Great expereince, no wait for my exam, everyone was really nice, personable and helpful
Jan 24, 2019
Like the thoroughness of the exam but wish wait time wasn't so long.
Jan 18, 2019
My experiences at Dr Legaretta's office have only gotten better over the years. I've been a patient for over twenty years. The staff is excellent, from the office to the medical assistants. They always take the time to make sure I understand everything that happens to me, and why. I have found them to be empathetic listeners.
Jan 18, 2019
I found the entire visit to be pleasant and I was attended to by competent staff. Dr. Edward Legarreta , as usual, displays competence as well as concern.
Jan 11, 2019
I am very happy with the service and professional treatment I have received since I have chosen this practice for my eye care.
Jan 11, 2019
I am always happy to be seen by Dr. John Legarreta. He is thorough, kind and professional.
Jan 11, 2019
I prefer your N. Forrest location. The environment was inviting and your employees were very professional.
Jan 7, 2019
Excellent and caring visit. Medical tech was well educated on each test, professional, and efficient.
Jan 4, 2019
Dr. Deborah Arenos is a wonerful doctor. She is brilliant, thorough and I feel so safe in her care. I have recently been working. I have recently been working with Monica to select contact lenses and glasses. I have already had two very thorough appointments with her and she is a scientist about getting just the right lenses. I appreciate that I've been there twice and we may have two more visits at least to make sure that I'm getting just the right contacts for my eyes. What could be more important? I am so excited to wear contacts for the first time and love the new glasses that she helped me select. What a great way to start the new year.
Jan 1, 2019
Kind, yet thorough service. I feel you are concerned about me health
Jan 1, 2019
Great visit Thank you very caring and professional
Dec 8, 2018
Very nice facility with a friendly and excellent staff. Thank you all very much.
Oct 13, 2018
Friendly professional and Thorough.
Sep 29, 2018
My eyes feel better with treatment for dry eye. I appreciate the new equipment you have which is less invasive than the equipment my previous opthamalogist had. I feel welcome and respected. I am glad to be a patient with this practice.
Sep 28, 2018
Huh? Was unaware of am on-line presence
Sep 26, 2018
I have to be retested and/ or remeasured for my lens prior to having cataract surgery. This makes me very nervous. However, I am scheduled to have the process done again.
Sep 25, 2018
Your staff is very friendly and professional and Debbie is a super nice and thorough doctor.
Sep 20, 2018
It seems, i have Lots of drops now, for a pair of eyes. I'm almost confused. 1st there was one drop dorzolamide HCL/timolol Maleate both eyes,am/pm, with TravatanZ @ pm in both eyes. These maintained a pressure reading approx. 18 for a year while I found insurance and a doctor. After lazer treatment, and missing an am dose of dhtm before a scheduled appointment. Pressure in my R eye went UP as I was taking Simbrinza and Travatan z. Then came rhopressa for the right eye. Then instructions blurred, Am and/ocr pm? Simbrinza 3 x. L eye, rhopressa once a day in R eye, discontinue all others?? Can't wait till next appoint ment to takk notes.. . .
Sep 19, 2018
Excellent diagnotics. Dr John Lagaretta is very thorough and supportive. Staff is efficient and empathetic. Always have a follow up call after an injection. I have felt well cared for.
Sep 16, 2018
Doctor & assistance examine was through and in depth. However the time between Assistance exam and the Doctor was in my opinion way too long 34 minutes.
Sep 1, 2018
Dr Arenos is the best. She is thorough, extremely approachable and explains well. I trust her completely to monitor my eye health.
Aug 30, 2018
Very efficient from front desk to Optometrist. Optician interaction was slow and painful. Making decision as to whether it’s time to move on to a different provider as your office seems to have lots of turnover
Aug 24, 2018
My mom left a message on your website
Aug 23, 2018
Was NOT informed that I needed to schedule with a particular doctor before spending 2 hours for an appointment. Now must schedule and pay for a second appointment for a 'fitting'.
Aug 17, 2018
I have been going to Legarreta Eye Center for years and find the staff and environment very thorough and inviting. Both Dr. Ed and Dr. John are extremely patient oriented. Opticians and optical staff are wonderful and caring.
Jul 26, 2018
Dr Edward Legarreta and his team have provided excellent service to me for several decades. They are professional and thorough. Last year the doctor detected the growth he was about to remove was more serious and sent me to a specialist. I really trust them.
Jul 26, 2018
always learn something new
Jul 20, 2018
I left not knowing if my vision changed or needed correction, was told of beginnings of cataracts with no direction or explanation just that it was odd and too young to have that. Directed to optical department after not knowing if I even needed glasses.
Jul 17, 2018
I have been a patient of Dr. Legarreta for many years and I have always found him to be competent, thorough and responsive to my questions. The entire staff at the North Forest location are pleasant and accommodating. James R. Heck, III
Jul 15, 2018
good service and fair prices...no long wait
Jul 11, 2018
I feel welcome from the moment I enter the office. Every member of the staff has been friendly and efficient.
Jul 11, 2018
Always a good experience.
Jul 11, 2018
Amazing staff at the Williamsville location. Dr. John seemed a little stand off that day. I hope he is ok.
Jul 10, 2018
Thank you, Dr. Arenos and staff. Thorough examination and follow-up care have resulted in new glasses that I really like, and effective treatment, improvement and management of my eyes' condition. Also appreciate the friendly, helpful, professional manner of everyone I've interacted with there.
Jun 18, 2018
The whole office staff were very competent and professional.
Jun 16, 2018
I thought the examination was exceptional. However, the waiting time between the exam and finally seeing the doctor was more than 30 minutes. Not good.
Jun 16, 2018
The review rating is 5 stars for reasons stated in the comments section
Jun 14, 2018
Great staff, friendly and very efficient. Thanks for answering all concerns.
Jun 8, 2018
I had an appointment with Dr. John Legaretta. He listens to my concerns and does a thorough examination.
Jun 3, 2018
Best eye doctors I’ve been too
Jun 2, 2018
I’ve been a patient at Legarreta eye care for several years now and I’ve never had anything but a positive experience! The desk staff is very friendly, professional, and helpful - they were able to fit me in last minute before I left for a trip! The rest of the staff is lovely as well. The optometrists are so personable and really help you find frames and lenses that fit your needs the best. Dr. Legarreta is also phenomenal. Professional but also very friendly - the perfect combination! I would certainly recommend Legarreta Eye Care to anyone looking.
Jun 2, 2018
A good experience. Staff is friendly and the change in my eyes is remarkable.
Jun 2, 2018
Everyone in the office was very professional and kind. I felt very confident in the care I received.
May 25, 2018
Dr. Explains your visit and options thoroughly!
May 25, 2018
My appointaint was taken care of quickly and with care.
May 18, 2018
Thank you for fitting me in for An eye appointment
May 15, 2018
I always receive great service.
May 10, 2018
The staff is generally very accommodating and helpful. However, during our last visit we waited for the dr. over an hour. We finally had to leave as I had other obligations. I'm considering changing practices.
May 4, 2018
It was an ok visit, not so kids friendly
May 3, 2018
Very positive experience with friendly, helpful staff. Symptoms of dry eye are alleviated. Doctor listened to my concerns and gave helpful advice and thorough explanations.
Apr 30, 2018
Will recommend with confidence
Apr 22, 2018
Follow up withDr. J. Legarreta
Apr 11, 2018
The best eye care in western New York....
Apr 7, 2018
As usual I was in and out with no-nonsense. The employees know how to do their job and do it well. Dr. John Legarreta used a laser to clean up the cloudiness in my right eye and everything looks good so far.
Apr 7, 2018
Follow up dr. appt. and eye exam
Apr 5, 2018
Excellent offices, doctors, and staff. My optical needs are always met.
Mar 30, 2018
I see Dr. John Legarreta for my glaucoma risks and poor nearsighted vision. What I like most is that he explains what is going on with my eyes in a clear and concise manner and listens to all my concerns and answers my questions. He also has a friendly disposition.
Mar 23, 2018
Very pleased with office visits and surgery
Mar 21, 2018
I had a very good visit, excellent service - thanks!
Mar 20, 2018
Great visit, Dr John Legarreta has a great personality. His work is worth seeing him as a patient.
Mar 16, 2018
Wonderful service and staff. I've been a client for about 20 years and they have been of great help to me over the years.
Mar 16, 2018
Excellent service Excellent technicians
Mar 15, 2018
Pleasant professional experience
Mar 14, 2018
Staff is both professional and caring. Needs are met with sensitivity and respect for individual needs.
Mar 10, 2018
i needed to see Dr. for what i thought was an emergency, and he saw me the same day, no appt, and put me at ease. I'm glad Dr. L is my Dr.
Feb 28, 2018
Optometrist was great but she needed help — many people waiting behind me for considerable amount of time.. I was lucky, I was taken first. She did not rush me through the process of purchasing new glasses but it was noticeable she needed some back up !
Feb 26, 2018
I have been very impressed with the service I have received at the Legarreta Eye Center-Williamsville. The staff has been very careful to make sure that my eyes are in the best shape possible!
Feb 18, 2018
took time to explain and discuss options
Feb 14, 2018
The tech conducting tests was very professional and efficient. He understood I had some time limitations and made extra effort to assist with moving the process along. I am very impressed with this medical office.
Feb 3, 2018
Kind, helpful, caring staff.
Feb 3, 2018
This was my second visit to the Legarreta Eye Center. This time my wife and I both came for eye exams. Everything went smoothly. Another great experience.
Jan 29, 2018
Dr. John Legarreta is patient and highly patient focused. He spends the time to explain circumstances, options and fees as well as answers questions.
Jan 25, 2018
Always a good experience with all staff I work with from the front desk to the doctor to the eyeglass dept.
Jan 23, 2018
The service was exceptional. I give it 5 stars.
Jan 20, 2018
Great professional staff . Know their jobs
Jan 19, 2018
I love Dr. Legarreta. I had an emergency, so I thought, he saw me the same day. told me it was a common problem. took his time w/me. explained everything. TY TY TY
Jan 17, 2018
I was very pleased as usual with the way Dr. J. Legarreta keeps up with the many new treatments, procedures and technology that allows him and his staff to better serve and preserve my sight. This time I chose to have my glasses filled by the opticians that work in Dr. Legarreta's office. Again I was impressed by the way they measured and checked my eyes for new glasses with new technology. I will know more once I wear my glasses, but I am hoping this will definitely improve my ability to use the computer, read and see distance better with two pairs of glasses and changing from progressive to bifocal for the one pair.
Jan 8, 2018
Friendly staff and very short wait time. Thorough examination.
Jan 5, 2018
Easy in and out, no-nonsense, quick and right to the point.
Dec 31, 2017
Provided Good service with high quality and helped to get financial aid from medication company for me!
Dec 22, 2017
I was treated with respect and all staff was very friendly and professional.
Dec 18, 2017
The women i worked with for my contact fitting was wonderful
Dec 10, 2017
Great experience. Everyone is very friendly and professional. Ty Billie jo zakia
Nov 30, 2017
My visit was very informative. Everyone is very professional and attentative.
Nov 22, 2017
Comfortable office. Nice staff. Efficient and professional.
Nov 4, 2017
I am a longtime patient. They always provide great service! At this particular appointment I was seen within 30 seconds of my arrival!
Nov 3, 2017
I have received excellent service ! Highly recommend Legeretta Eye Center ! Everyone is professional and very helpful!
Nov 1, 2017
The Dr. and his staff were wonderful!
Oct 28, 2017
Dr. Legaretta and his staff always take the time to listen to me and pass my info on to the doctor. When I scarred that I will lose my sight, Dr. J Legarreta takes the time to explain what we can do to see what is going on and how he can help me fix it. Both doctors have always been very professional and yet compassionate.
Oct 25, 2017
As always the staff was very pleasant and professional. Job well done.
Oct 19, 2017
Except for the wait all was fine
Oct 13, 2017
Everything was great. Your staff is friendly and professional
Oct 12, 2017
everyone at the Legarreta eye center was very informative, kind and answered any questions I , myself or my husband had about the surgery. Thank you for all you've done for me so far, I look forward to my cataract surgery in Nov.
Oct 9, 2017
All the staff are friendly and accommodating. Scheduling an appointment is easy and you don't have to wait months to see the doctor, especially when you have problems that need to be addressed.
Oct 4, 2017
As always everyone was friendly and to assist with my visit to office a good experience. Always answering all my questions
Sep 29, 2017
I could not in good conscious recommend this office to anyone in my network. Absolutely unacceptable that one should be left waiting indefinitely after the eye exam. This is not an ER where delay are unpredictable. I came all the way from downtown for my appointment. Close to 2 hours and I was not done....I had to leave for a important meeting back at work. That was totally disrespectful of your customers time.
Sep 25, 2017
My visit met my expectations.
Sep 19, 2017
All very welcoming and provided great service!
Sep 13, 2017
Everyone there is always so nice
Sep 11, 2017
Very pleased with the exam and treatment. The doctor was very thorough and patient. The receptionist was very helpful. Got next day appt.
Sep 7, 2017
Friendly staff and great service with helping choose glasses to fit me!
Sep 3, 2017
It is always a pleasant experience going to the office on North Forest. I am an RN working at a local Oncology office, and I realize the importance of patient satisfaction.
Aug 31, 2017
Love it like the convince of varifing on cell phone for appointments
Aug 31, 2017
excellent care and professionalism. High quality.
Aug 30, 2017
Your office manager and assistant were not friendly.or welcoming. Me and my wife both had appts. We walked 15 minutes early. Neither said Hello or good morning. We were the only one's in the front office. They just sat there talking about their personal business even as we signed in. Another person came after us and they stood up to welcome her. I don't know if it was because we were Black or old. The person was white.
Aug 24, 2017
I have been going to Dr. Deborah Arenos at Legarreta for several years, for multiple eye care issues. The staff is always friendly and professional. Dr. Arenos always reviews and explains any tests I have had, answering all of my questions in a clear and caring way. I would recommend her and this office to my friends and family.
Aug 24, 2017
Always excellent service. Dr. Arenos is terrific!
Aug 24, 2017
Excellent care. Appointment on time. Very happy with this appointment.
Aug 23, 2017
Dr Arenos is an awesome provider. She is extremely thorough and is extremely approachable and easy to talk to. She always takes the time to explain and answer any questions. I would recommend her without hesitation to anyone
Aug 17, 2017
The wait time was too long. My appointment was for 9:40 and I was still there at 11:25 but still hadn't completed the appointment. Then I was going to be charged for a contact lense fitting. I have been wearing contact lenses for 30 years and wasn't going to change my brand. I was also told that my insurance wouldn't cover contact lenses which it does!! I am very disappointed. I felt like the whole appointment was giant sales pitch.
Aug 5, 2017
I am a relatively new patient to the practice, and am very satisfied with the personnel, including Dr. John, and all the associates with whom I have interacted. I believe everyone is knowledgeable, and knows their job well. They are thorough, and have good 'bedside manners' I would recommend the Learetta Eye Center to friends and family.
Aug 3, 2017
Everything about my visit was so smooth! Dr. Legarreta is so amazing and so educated on everything! I feel in good hands with the whole staff!
Jul 28, 2017
Excellent team & doctors. Been getting eye care & eye wear here for years along with my mom.
Jul 27, 2017
Fast service and always very educational and thorough service.
Jul 27, 2017
It's good overall, I would like to choose as my vision check and optical service going forward for my family. I will have another visit next month. Hope the waiting time reduces a bit.
Jul 26, 2017
Everything went great. Shannon, the Tech that handled all that was necessary was a complete professional.
Jul 15, 2017
Treated very kindly as a patient! Staff takes the time to tell you what your going to do next !
Jul 12, 2017
I had an issue with my eyes and was flying out of town the next day. Dr Arenos was kind enough to see me same day to help me with my issue.
Jul 11, 2017
Everyone there was very attentive and helpful. Spent a lot of time with Brianna and Monica Moore. They were the greatest in every way. I felt comfortable and important as a customer. My husband Phil also thought highly of Chris. Dr. Legaretta was very attentive, courteous and funny. Have a friend by the name of AJ (Anthony) Curto who also thinks very highly of Dr. Great place and warm!
Jul 8, 2017
Great Dr and great staffs
Jun 30, 2017
great staff, know their jobs, are always pleasant,friendly
Jun 18, 2017
All the people in the office are great and friendly. The only suggestion I would make is to have more than 1 person fitting glasses after the eye appt. I waited just over an hour just to see her after my eye appt.
Jun 18, 2017
Outstanding care and service.
Jun 10, 2017
Professional and friendly staff!
Jun 9, 2017
We followed Monica the optician over from ECVA to your office. She is always so kind and thorough and genuine.
Jun 8, 2017
Pleasant and very competent!
May 31, 2017
My son, Brian Schwab had a comfortable experience. Chris (tech) was very kind and respectfully to Brian. Dr Arenos was terrific! I'm always extra aware of interactions between Brian and his doctors as Brian has special needs. We will be back!
May 25, 2017
Dr. John Legarreta takes the time to explain his goal for treatments and is willing to answer any questions. He and his staff are professional and very welcoming. I am impressed with their work ethic and concern.
May 25, 2017
Service was quick. I felt comfortable.
May 25, 2017
After the girls had finished with their tests (all done promptly) I had to wait about 90 minutes for the doctor to see me - with no apology for emergencies or any other unplanned delay. Grr . . .
May 20, 2017
arrived 1045, signed in at 1051 & never saw Dr. L nor get eye exam; sat there nearly 90 minutes all time wasted. After an hour I asked the lady behind the desk how much longer & she was not helpful...left about 15 minutes later 1220...had other appts at 1 and 220
May 19, 2017
Very impressed by services rendered to me.
May 13, 2017
The staff is always pleasant and helpful.
May 8, 2017
Great people. Very professional and caring staff.
May 6, 2017
Very nice and professional very friendly service.
May 5, 2017
Very pleasurable eye exam & new glasses purchase
May 5, 2017
Always great care. Very thorough eye exam. Opticisns are excellent.
Apr 8, 2017
Dr Arenos was very professional and aswered all my questions in a way that was easy for me to understand.
Apr 6, 2017
very professional. if i want my eyes checked perfectly, i go here.
Mar 30, 2017
Great service fast and wonderful and friendly group of people
Mar 22, 2017
My appointment went very well. I was seen in a timely manner and the staff was exceptionally helpful and friendly!
Mar 21, 2017
Dr. Legarreta is an awesome doctor for all of your eye needs.
Mar 13, 2017
This place is wonderful. From the greeting they give you when you come in. To the doctors assistant thet get you through the pre exam.
Mar 8, 2017
All persons on the staff are always eager and willing to assist you with your concerns and needs.
Mar 5, 2017
Dr. Legaretta and his team have always been efficient, friendly, helpful and professional.
Mar 3, 2017
I always know I will receive the best treatment and eye exam.
Feb 15, 2017
I see Dr. legarreta because I have the utmost confident in his skills and he is a very pleasant man to work with.
Jan 27, 2017
I was really worried about my symptoms and Legaretta Eye Center gave me a same day appointment. The staff is extremely friendly and made me feel comfortable. Dr. Legaretta spent a lot of time with me and addressed all of my concerns. Thank you!
Jan 25, 2017
Everyone was very accommadating from the secretary to the medical assistant doing all the testing. I remember years ago when the dr. did all the testing himself. Now medical assistants do so much more of the testing. You have a good crew working there, I have been coming there many many years. Karen Monaco
Jan 21, 2017
I was impressed by the ease of the exam and the thoroughness of the exam. Everyone was very friendly and courteous.
Jan 7, 2017
I love the email reminder's
Dec 14, 2016
As always the staff was pleasant and knowledgeable of the task at hand.It is a great place to go if you need an eye specialist. They are very understanding to your needs.
Dec 14, 2016
I have been with Dr. L. for years and have always had a great experience. The only reason why I wouldn't give 5 stars, only 4, this time is because of the wait time. I was seated within 15 min. to be seated but was there from 11am until 3:15. This should definitely not be. I wonder why? Too many patients being seen in a day or is there another reason, such as too many per 15 minutes.
Dec 2, 2016
My original appointment was apparently cancelled without notifying me. Internet notice confirmed the original time only 7 days before appointment. Secretary says "We tried to notify you 3 times by cell phone but received no answer". I do not own a cell phone, only a wired home phone which was not called. Nobody offered an apology or offered to pay for my wasted gas but signs in office threatened to charge for missed appointments - It ought to work both ways!
Nov 19, 2016
Experienced a problem with my eye. Dr. examined me and said it was nothing to worry about. ( didn't really explain what was thr root cause) Dr. said he was going to give me some reading material about what I experienced but never did.
Nov 19, 2016
You are the best....thank you
Nov 11, 2016
I am very grateful for your office and the help they give me with my clients who suffer from mental illness..They with repect and enjoy coming there..You have also taken care of my needs everytime I have needed it..Thanks because you guys are awesome!!!
Nov 9, 2016
I was very pleased that I wasn't kept waiting an inordinate amount of time for my appointment. I was displeased and disappointed when I went to my pharmacist after the weekend and my prescription had not been sent in for filling
Nov 6, 2016
My family and I have trusted our eye care to Dr. Legaretta and his team for over 25 years. During each of my visits I was warmly greeted by a caring group of professionals. Thank-you for 'being there' for your patients. Your medical expertise is greatly appreciated !
Nov 4, 2016
YOUR an AWESOME 👁DOCTOR ❣️...with a TREMENDOUSLY DELIGHTFUL & (very) PERSONABLE STAFF THEY are ALL WONDERFUL-as DOCTOR ~is TALENTED & BRILLIANT‼️‼️👀👌🏼👍🏼
Oct 28, 2016
Dr. John Legarreta is equally a good surgeon, a good listener and responder to patients questions. My wife, a nurse would call it "bedside manner". He takes the time to understand a patient's concerns and questions and takes the time to provide answers. I'm very impressed and highly recommend him. His personal attention to patients is highly valued in today's time management and production focused world. Dr. Legarreta also discussed certain financial/health insurance aspects of my cataract surgery - further information to set me at ease for the procedure.
Oct 28, 2016
I was there for 2.5 hours, almost all of which was waiting for the doctor. This is the second time this has occurred and is totally unacceptable.
Oct 22, 2016
Last visit wasa bit longer than usual,but normally the experience eas quite pleasant.
Oct 21, 2016
Great service. Knowledgable staff. All involved did a thorough job with the examination. Kyle has a great bedside manner. Robin helped so much with 2 insurances. Prices are at par, frame styles are great.
Oct 15, 2016
Quick, efficient service for eye exam
Oct 8, 2016
Scheduling evening appointments. Having to wait 45 minutes to 1 hour to be seen is unacceptable. You need to space things out better. Thanks
Oct 6, 2016
all personal (tecks) know their jobs. very friendly, helpful, move along as fast as possible . DR.is up to the latest in his field...
Sep 9, 2016
I honestly could not get on the website. it kept directing me to healthgraders website.
Sep 6, 2016
I feel Dr Legaretta was very good, I was not impressed with the the young man who did the preliminary eye exam, he did not know what he was doing, the girl was trying to help him at every step. Also the optical department is a disaster, The person fitting the eye glasses seemed to have a friend she was waiting on, they were laughing and carrying for a very long time while people were waiting. After 40 minutes I could not wait anymore and took my prescription and will go elsewhere for new glasses. I know another person also left with her mother. Very unprofessional. I think the front office staff realized what was going on and came over to try to help and answer questions, Velma Szczesny
Aug 26, 2016
Dr. Arenos is very pleasant, thoughtful, and thorough. The staff is also pleasant and friendly.
Aug 12, 2016
To start - my appointment was bumped back a half hour due to someone messing up another patients time. So I waited an hour to be seen. The assistant Chris used profanity and was miserable. He touched my eye using a tissue and just seemed like he didn't want to be there. Chris never cleaned anything after I used it which leads me to be believe it probably wasn't cleaned before me either. Gross! Probably won't be coming back here for my eye exams.
Jul 23, 2016
We have always had a pleasant experience, until last night. My appointment was at 6pm on Wednesday July 18th. The receptionist was the most-pleasant out of the four people we dealt with. The assistant, Chris, needs some serious re-training. His patient-provider attitude was extremely lackluster and I question whether or not he really wanted to be there. He used profanity twice, once with me and once with my wife. I am not a prude, but consider casual profanity a disgrace in a medical setting. Where he applied the eye-numbing drops, he gave NO explanation or warning and used no hand protection (i.e.: latex gloves) except a tissue, to peel our eyelids back. Further more, the machine chin and face rests were not wiped down in our presence, begging the question "when was the last time?" To top it all off, my wife had her appointment scheduled for 630pm, but didn't get seen until 7pm. The receptionist informed my wife she was bumped by someone else because of a schedulingmistake
Jul 19, 2016
Friendly and prompt service
Jul 19, 2016
Waited w a y too long same my last visit too appointments are not made just for your convenience we should be out in a more reason.net able time
Jul 8, 2016
I would highly recommend Legarreta Eye Center. The staff and Dr. Legaretta are so nice and for my first visit, I was very impressed. I am so glad I switched!
Jul 8, 2016
I have been seen by Dr.Legarreta for 2 generations.This speaks for itself! your staff are both efficient,pleasant and helpful.
Jul 8, 2016
I have been seen by Dr.Legarreta for 2 generations.This speaks for itself! your staff are both efficient,pleasant and helpful.
Jul 8, 2016
Always friendly. Willing & eager to help.
Jul 8, 2016
This was my first visit with the Williamsville office and everyone was so incredibly nice and welcoming. It is always hard switching to a new Dr. but I have to say I am so happy I did. Dr. Legarreta was extremely nice and I would strongly recommend him and his staff.
Jul 8, 2016
I saw Dr. John Legarreta on North Forest Rd in Williamsville on June 21, 2016 . I was very satisfied with the thoroughness, efficiency and professionalism of the office staff. I was very pleased with the time and info the doctor gave me.
Jun 25, 2016
Patient is an elderly patient with hearing, sight and severe dementia. She also has a broken neck and is in a rigid collar. Being her POA/Health Proxy I accompanied her to her appointment. All who interfaced with her (except the admin personnel) were rude, as they did not look at her when speaking to her. Instead they looked at their computer screens with their back to her, or their instrument screens. There was no consideration for her age, or physical state. They interacted with her as if she were an alert, and physical fit 20+ year old. They did not even look at me when asking their questions, or when I spoke. Most times they ignored the patient and did not give her adequate instructions. Feel free to call me to discuss my experience, as there were some admin errors that need correcting. When they were brought to the attention to the doctor, he did not seem to be responsive to correcting them and gave me no assurance that action would be taken to ensure it does not happen again.
Jun 22, 2016
Needed quick appointment with ophthalmologist and could get one quickly. Dr. and his staff were very thorough.
Jun 22, 2016
Great staff, very caring. Long wait times though.
Jun 16, 2016
My visit with Dr. Legarreta was quick, no-nonsense, with a good diagnosis and refill I need on eye-drops.
Jun 11, 2016
I was very happy and satisfied with my office visit on June 3, 2016. All specific tests regarding issues with my left eye were done professionally and with me, the patient in mind, by Briana. Briana was very kind, understanding and very professional in her work. Dr. Edward Legarreta explained the results, showed all the data and on request was very kind to provide me with a copy of all the tests and results. I have full confidence and trust in Dr. Legarreta and will continue to see him in the future regarding any issues I may have regarding my eyes and eye vision. Rate 5 star.
Jun 4, 2016
I was very happy, as always, wth the service. Dr. Legarreta was thorough and answered my questions clearly and fully. The optician was patient with my lengthy decision-making process, and took great care with selecting and measuring my lenses and frames.
May 7, 2016
the doctor could not have been more caring and thoughtful towards me and my husband he even talked about our bill and the things we could do i am going back in 2 weeks and have no concerns very pleased with the way we were treated thank you again wayne and gail christy
May 7, 2016
I have been a patient at Legarreta Eye Center for years. I have found that every member of the staff with whom I have dealt has been pleasant, knowledgeable, and conscientious.I would recommend them to anyone.
Apr 27, 2016
Good appointment.....wish the Dr.'s engaged in more conversation!
Apr 26, 2016
Excellent COURTEOUS SERVICE...disappointed that inexperienced optometrist was not familiar with AVA ins.co. and its process to purchase new glasses and frames...despite having used this to purchase previously. No one in office could assist her either. Had to come back for 2nd visit later in day to pick out new frames and process claim to pay for them... when different optician
Apr 23, 2016
Great friendly staff, I always get in right around my appointment time. My glasses and contacts come in quick and the late appointment times make it convenient for me to fit in around my work schedule.
Apr 21, 2016
I came back to your office even though I had some customer service issues at last year's appointment. I came back because the glasses I recieved last year are the most comfortable glasses I have ever had, and they make me see better than I ever have. I haven't received my new lenses yet, but I hope and expect that they will be just as good. The appointment itself was fine, but having to wait 45 minutes past my appointment time before I was seen was really annoying. I wish I had just been goven a later appointment and waited less time, especially considering the fact that I had to rush to make it on time after work. However, this issue and the customer service issue I had are not enough to deter me from coming back to place that can give me the best glasses. Assuming my new lenses are just as good as the ones I received last year, I would return again for my next appointment.
Apr 13, 2016
Best dr and best team I will refer all my family and friends
Apr 9, 2016
e Everything went well.The staff was pleasant. and Dr. legaretta was pleasant and easy to talk to.
Apr 8, 2016
I arrived on time for my appointment. I did not have to wait. the test did not take very long. I was done quicker than I thought. I had time to browse through the glasses and I was shown the different styles. very friendly very nice atmosphere.
Apr 7, 2016
Leggarreta Eye Center is a great place,the staff are very sweet and The Doctors are great.If you every have to go see a Eye Doctor, Leggarreta Eye Center is the place to go. Constance Powell.
Apr 1, 2016
everyone in the office was very friendly and helpful
Mar 29, 2016
Everybody was great , your staff is very people oriented.
Mar 29, 2016
Very helpful,got in and out quickly!
Mar 29, 2016
Very Happy. Quick and concise service.
Mar 29, 2016
Staff should wear nametag. When they enter the room, they should introduce themselves and clarify their role. and and introduce themselves
Mar 26, 2016
Aside from the scheduling and location mishap, everything was fine.
Mar 23, 2016
I choose not to submit a review
Mar 22, 2016
The help have always been helpful and pleasant. Always explain what they are doing with my eyes.
Mar 19, 2016
The staff is very friendly and professional
Mar 16, 2016
Although it was past closing, Maria was awesome, very helpful!
Mar 15, 2016
I have several eye-related issues & I always know what to expect when I come into the office.
Mar 11, 2016
The staff and doctors are wonderful but the eyeglass station in the office is horrible it takes for ever to get fitted and if there is more than 3 people in front of you in line you will be there all night.
Mar 10, 2016
Although I was taken in for my appointment on time,I didn't see the Dr until much later. I was initially seen by assistants, for close to an hour, I wasn't seen by the Dr until well after that, partly because the exam room I was placed in wasn't set up properly. I was then forced to wait for the staff to correct the issues during which time the Dr moved on to other tasks. All told,, my appointment took nearly 2 hours, much too long in my opinion.
Mar 6, 2016
Everyone is always so very nice.
Mar 4, 2016
The nurse began my testing promptly when I arrived but then I waited 30-45 min for the doctor to see me, making the whole visit last more than 2-1/2 hours which is way too long.
Mar 4, 2016
it was great! actually had fun with all involved! my new team was very informative! thank you!
Mar 3, 2016
Dr. Arenos is a wonderful Doctor. The staff is prompt and friendly. The section after your appointment waiting to order contacts is horrible. I had to wait for 40minutes last night just to be seen to order my trial pairs of contacts. I wanted to walk out. My total appointment took 2hrs. It was way to long for a appointment.
Mar 3, 2016
Dr. Legaretta is very professional and knowledgable. I waited too long to see him, however, after the testing. My suggestion: please either replace or have cleaned the chairs in the waiting area. One has had a large stain on it for about 2 years. Too much personal chatter from the staff. Great background music helps to dim it.
Feb 27, 2016
Dr. Arenos was superb, and the reason I will recommend this office. When she learned that I had problems with a previous set of glasses, she researched the possible causes and solutions. The good Dr. was very attentive to my specific requirements. I did not feel rushed, and in fact, my overall comfort in the experience seemed to be of great importance to the office staff. Lisa, in the frames shop, took a great deal of time to review the possible frame and lens combinations, and suggested appropriate combinations for me. The efforts of the staff have me 100 % confident in the outcome of this set of glasses.
Feb 25, 2016
Everyone was very nice and when I was in a time crunch because I had another commitment they went out of their way to take care of me so I wouldn't have to wait or come back.
Feb 19, 2016
Wait time should be much shorter. Otherwise, staff is pleasant and efficient.
Feb 18, 2016
I've been coming here for years - that in itself is testimony that I like your group. I started here because of the insurance coveage (Davis) but stayed because of the people. Really like Dr. Arrenos - she does a great eye exam.
Feb 18, 2016
I felt valued as a patient when I visited the Legarreta Group on Maple Rd. in Williamsville. Thank you...
Feb 17, 2016
I wiil like if the Dr. Explain and share what its going on with you. Beacause at the end when you are scheduling the next apointment they tell you something that you dindt know..and said the Dr. Will like to see you beacause of .. I really didn't like it I don't kike this way.
Feb 16, 2016
Was very pleased with the selection of frames... Excellent frames... Excellent staff..
Feb 16, 2016
personal very friendly, keep you updated , Dr. explained my eye's status to me as he examined my eyes. Been an patient for 15 +years
Feb 13, 2016
Usually I am quite happy. This appointment was a little different. I was greeted right away and taken in promptly. However after I was put in the room for the doctor to see me I had to wait a very long time. The women in the office were all very friendly and I hope this was just a case of the doctor having a patient that needed extra time ahead of me on this particular visit!
Feb 12, 2016
Personable and competent staff
Feb 7, 2016
I was pleased with the doctor and my exam. However when I met with the optician that's where it all went bad. First she wasn't familiar with what my insurance covered so she called the company. Ok not a problem. She found out they cover either frames and lenses or one pair of daily wear contacts once per year. She asked the doctor if daly wear was ok and he stated clear as day that would be ok. I heard the entire conversation. Her supervisor then asked her how much did the insurance pay for contacts? This really shouldn't matter to me since your office has a contract with my insurance to accept what they pay and I pay my copay. But the supervisor insisted they find out how much insurance paid. It's now 3 hours since I first came to your office. I explained to the optician I had to get back to work and that she should find out what's going on and call me later. She called me and stated the doc wouldn't approve daly wear and I needed disposables. I want someone to call me.
Feb 6, 2016
Dr Arenos is super. She takes time to explain and answer questions. She is the reason I continue to come here.
Feb 5, 2016
As usual I was taken on time but after testing was done I had to wait 30-45 minutes for Doctor to arrive. Also, I ordered new lenses as soon as I finished with Doctor. It is now 3 weeks later and the lenses are not ready yet! Way too long!
Feb 5, 2016
Dr. Arenos and her crew are very good. They're knowledgeable, friendly, and welcoming. However, the office is falling apart. The wallpaper is water-stained & peeling from the waiting room walls. The bathroom sink is held together with duct tape. I wouldn't have needed to use the moldy bathroom sink at all, but the sink in an exam room I was in wasn't working. If I didn't already know that Dr. Arenos was so good, I wouldn't come here. The office is so poorly maintained that I have to wonder whether how well the equipment works.
Feb 4, 2016
The doctor did not acknowledge me as the parent in the room with my daughter. He did not say hello or even turn from his computer to greet us when we came into the room. I did not feel he was professional at all!! Also, the person who my daughter had the initial part of them exam was not particularly friendly either. She typed endlessly on her computer not explaining what she was doing until I finally asked. We were looking for a new place to come but we wont be coming back. The woman at the front desk was very nice on the phone and in person. But, after that everything went downhill fast!!
Feb 2, 2016
I am very pleased with the care that I received and would recommend Legaretta optical to anyone
Jan 30, 2016
Dr. Legarreta did an outstanding job. My Dad trusts this Doctor and he is very kind to my Dad.
Jan 30, 2016
Dr. John and hid staff spent a great deal of time ensuring all testing was accurate.
Jan 30, 2016
Everybody was very friendly and helpful. It just takes to much time between test.
Jan 30, 2016
I had a new diagnosis that I didn't have before. I wasn't informed about it. I wanted more information about the condition. I wasn't happy about it.
Jan 29, 2016
I'm always very happy with my visit. It's a convenient location, optical shop right in office, excellent doctors, staff efficient.
Jan 29, 2016
After 4 months I visited becsuse I had been questioning if my far presciption was right. The Optician was inexperienced and lacked confidence about how to hdndle my concer. She kept checking my insurance to see if it would cover another exam. Thst should not have been the issue. I needed to get the glasses and perscription for accuracy. The Optician called someone in another office for help. I sat therr for 10 minutes while this person told her I was out of luck. I inquired with the office manager and then was seen by Dr. He rechecked my eyes and has ordered lens that matched my previous ones which seemed to be fine. At this point, I do not know if there really was a problem or I was being placated. I do appreciate the Doctor's help once he responded. Thank you.
Jan 29, 2016
I was very pleased with the service when picking out a new pair of glasses. The gal was very knowledgeable and very helpful. Just waiting for the call to pick them up.
Jan 29, 2016
My only complaint was that for both appointments I asked someone to drive me because I thought that I would not be able to see because of eye drops. Neither time did I get the kind that gives blurred vision.
Jan 29, 2016
Wonderful experience at theWilliamsville location.
Jan 29, 2016
I am very pleased with the professionalism and friendliness of the staff at Legaretta Eye Care and would and have recommended this to others. Keep up the good work.
Jan 29, 2016