Reviews

The complete visit was long, appointment at 2:15 and did not leave the office until 5:30. Wow. Big outfit, long wait! Never spending such a long time in eye doctor’s. I am used to 30 minutes top. But, positively, I was introduced to new type on contact lenses that I can ditch the reading glasses!

Aug 10, 2018

The drs and asst were very helpful and professional

Aug 8, 2018

Eye exam is thorough and very professionally done.They check for alot of things in your eyes.That I would not have thought of and did not know about.Thanks you

Aug 3, 2018

As a retired dentist who will soon be moving to the area, I was interested in establishing a new eye care provider prior to moving. I therefore made an appointment to have my annual eye exam at the Lakeside Vision Center in Hawley, PA. I found Dr. Mike and his staff gave me the most comprehensive eye exam I had ever had. It included all aspects of eye health including color blindness testing; glaucoma; corneal; macular and retinal health, etc. Their equipment is state of the art and CLEAN (every corner of the office and exam rooms are clean and I looked), and I left there feeling like I am in very good hands. They even discovered a retinal issue I had developed in one eye that my retinal specialist back in New Jersey had missed. I found each staff member to be courteous, professional, and informative. Dr. Mike reviewed my entire eye history, discussed at length his findings, and answered all my questions. My wait time might have been a little long once in the office, but it was only because Dr. Mike was giving the previous patients all the time they needed to ask their questions. He extended me that same courtesy. I never begrudge wait time when I know it is for a very good reason. My new glasses will be ready next week, and I cannot wait to receive them. I highly recommend Lakeside Vision to anyone who is seeking professional and comprehensive eye care.

Jul 23, 2018

Great Office - Everyone was very friendly. Was taken into appointment with very little wait time. The tech explained each test and the doctor was very friendly and informative. The staff that assist in choosing your eye ware was so helpful. They put me at ease and helped me feel confident with the process.

Jul 23, 2018

Staff is very friendly. The doctor explains tests being done and results as well as rationale for orders. Some of staff seems to be unfamiliar with their role and the person who was working with me for glasses did not know what was covered under my insurance and did not seem to be motivated or did not know how to found out that information.

Jul 18, 2018

Who knew going for an eye exam could be so much fun? My entire interaction with the staff at Lakeside was fantastic - from the prompt email response to my initial online appointment request, to the friendly greeting and speedy check-in upon arrival, to the technician's gentle guides through the use of spaceship-like equipment to check on the health of my eyeballs, to the doctor's thorough explanation of the results and actual vision exam (where he swore he wasn't trying to trick me by showing me the same blurry photo for both choices 1 and 2), to the honest-yet-kind opinions of the person helping me pick out new frames. I truly had a fun experience with the entire office and am excited to go back to pick up my new glasses next week!

Jul 16, 2018

lake side vision is the greatest at taking care of patients.The atmosphere is very warming and the staff are very well spoken and friendly The doctor is very caring and willing to answer any questions that i had .i would definitely recommend this facility to anyone that needs eye care.nilda alvarado

Jul 12, 2018

very satisfied with the service

Jul 12, 2018

I have been a patient of Dr. Amy and Dr. Mike since I was in kindergarten. That was 10 years ago. They take great care of my eyes

Jul 9, 2018

I have been a patient for many years. The friendly staff and state-of-the-art equipment have me keep coming back each and every year!

Jul 9, 2018

Staff is friendly and professional. Dr.Amy is GREAT.

Jul 3, 2018

"Doc Mike" and staff were great. Courteous, professional, and answered all of my questions. Lakeside has a great technology setup.

Jul 2, 2018

The doctors and staff is caring and courteous.

Jun 29, 2018

Getting an appointment was simple. Everyone in the office staff is professional and take an interest in your comfort and care. And the doctor is very kind and compassionate and answers all your concerns.

Jun 27, 2018

Very nice and friendly personal, very modern and high tech equipment.

Jun 16, 2018

They started the appointment a little early and the technician was great. She went right to work and finished quickly. She also had a great personality. The doctor came with in 5 minutes to go over the test results. That is the way to run a business.

Jun 11, 2018

Everyone involved did an excellent job.

Jun 7, 2018

They were very good on time an prompt

Jun 2, 2018

Why would you make me an appointment I never asked for. I went here one time and got ripped off for a pair of glasses. They keep calling me to make an appointment . Now they just made me one. Place is a high tech joke.

May 6, 2018

The professionals were Amazing from Reception to the Kathy and her amazing daughter to Doctor Amy. Thank you!

Apr 28, 2018

While the staff was excellent it took entirely too long. Tests were redone 2 and 3 times. I have worn glasses half my life and never has it taken me 3 hours

Apr 19, 2018

They are always very cordial, friendly, and helpful.

Apr 15, 2018

Wonderful staff, very supportive, patient and friendly.

Apr 9, 2018

Lakeside Vision's staff are very professional. The doctors take time to explain the eye tests and treatment. Very pleasant experience.

Apr 5, 2018

Staff including doctors are always friendly, professional and thorough at the same time. I've never been in the waiting area for more than 10 minutes, I highly recommend Lakeside Vision.

Apr 2, 2018

always, friendly and professional

Apr 2, 2018

This is the first and last eye doctor I would go to, staff is amazing, technicians are friendly, Dr is thorough and makes sure there aren't concerns for you when you arrive and before you leave.

Apr 2, 2018

This establishment is the best Ophthalmologist/Optician I have even been fortunate enough to visit. Everyone who works here from the owners to the receptionist are amazing. In my opinion there is no place better.

Mar 21, 2018

Office Staff and Drs are very nice and friendly!

Mar 20, 2018

Cordial and on scheduled time - extremely informative re the procedures to be done,

Mar 17, 2018

Very efficient. Really feel like they care about my eye health. Very modern facility.

Mar 2, 2018

I was expecting to wait a long time to see the Dr but it was very quick and very professional and all staff friendly

Mar 2, 2018

The staff is always so friendly and kind. The technician I had at this visit, Cody, was wonderful. He did a great job of explaining all the machines and tests. 👍🏻 I also can’t wait to get my new super cute frames!

Feb 28, 2018

On the over all the staff and doctors are excellent

Feb 28, 2018

Each & every person that works there is so helpful! Everyone is extra nice! Dr. Amy is Awesome & Kathy is great when it is time to get new frames. She is very stylish & knows what she is doing!!

Feb 26, 2018

Called inquiring about a speciality (behavioral optometry)...was told doctor is proficient in this area and got me in the same day!

Feb 23, 2018

Great exam and great people doing it.

Feb 22, 2018

The tech Emily did a wonderful job doing my testing. Doctor Amy was incredibly informative about my eye care. They have a huge selection of frames, and I am now the proud owner of new beautiful glasses!

Feb 22, 2018

Excellent service from the moment you come until you leave.

Feb 22, 2018

Very friendly and professional staff!

Feb 20, 2018

Called last minute because of a concern I had--saw me that day--put concern to rest--explained everything. Great service.

Feb 19, 2018

Lakeside Vision has state of the art testing and focuses on promoting healthy eyes. Dr Amy is thorough and professional with the utmost efficiency and care.

Feb 18, 2018

It always a pleasure visiting Mike and Amy and company where state of the art high tech combines with the hospitality and warmth of that old fashioned personal touch.

Feb 17, 2018

Lakeside Vision is always up to date and offers high tech testing. I’ve been a patient here for about 4 years and have appointments every 6 months. I’ve never been disappointed. Everyone on staff is super friendly and helpful; from the moment Sam at the counter greats you, to your visit with the doctor, all the way to Kathy fitting you for glasses. They are ALL wonderful.

Feb 14, 2018

Eye care is very important, you also make it easy and fun!

Feb 13, 2018

It was a great exam and I was happy to know that you are equipped wit all those machine.

Feb 9, 2018

Everyone is always very friendly, professional, & helpful, but there’s always a long wait. My appointment was for 1:15 & I didn’t get taken back until 1:45. I try to get to appointments a little early to complete paperwork so the schedule doesn’t get held up.

Feb 3, 2018

Lakeside vision is a wonderful place. Friendly staff, modern Equipment Awesome Doctor. Dr. Amy Neal was very friendly, informative & most helpful with any questions about your visit. Great selection of eyewear. Would definitely recommend Lakeside Vision .

Feb 2, 2018

Received good service as usual. Takes time to explain things to you.

Jan 20, 2018

Appointment was as scheduled. Staff were friendly and very professional.

Jan 17, 2018

Everybody who works at Lakeside Vision is very professional.

Jan 16, 2018

Recently had some tests performed by Kelly who joined the staff in Dec., a very worthy addition to a great team. Thank you for such exceptional care !

Jan 13, 2018

I felt everyone that dealt with me was the professional and very courteous

Jan 3, 2018

Cody was especially great, answering questions and explaining the testing to me. The entire staff, and the Doctor were courteous and efficient.

Jan 3, 2018

Dr. Amy did a great job with the problem that I had. She and the rest of the staff made me feel like I could trust them

Dec 31, 2017

Great people,nice atmapher and always kept me up with what was going on with my son. Fast serves.

Dec 30, 2017

Coming from San Antonio, Texas(born & raised) and only been living in Dingmans Ferry, PA for about 3 months. I have been wearing glasses for 23yrs and contacts for 11yrs & I've just experienced one of the best eye exams in my life! And! got all my eye exam results and contacts on the same day! Never been happier😍

Dec 22, 2017

Everyone is so nice and knowledgeable!

Dec 21, 2017

Friendly service. Cheerful atmosphere.

Dec 21, 2017

The service was excellent.

Dec 16, 2017

Everyone at this location is very pleasant and helpful I like going here.

Dec 13, 2017

Very courteous and professional, wait time was minimal. Thorough exam with knowledgeable observations.

Dec 12, 2017

Your Staff is wonderful.

Dec 12, 2017

Lakeside Vision provides the best service I have ever experienced with vision specialists.

Dec 9, 2017

Very helpful and friendly service

Dec 9, 2017

First visit I was very happy with the service and staff.

Dec 9, 2017

My appointment started right on time. It was very quick and very thorough. Everything was explained to me, completely. They have the latest equipment available and everyone was very professional. I would recommend Lakeside Vision.

Dec 8, 2017

I was happy for the service I received. They are very thorough and share your results with you. I arrived early for my appointment and they go me in as soon as they could.

Dec 8, 2017

Recently had my annual check up with Dr. Amy, It was great. She took the time to dot the I's and cross the T's. She talked to me about new products that will be coming out in the spring that will help my astigmatism and being able to wear contacts more often! Very Helpful!

Dec 5, 2017

Great example of what customer service should be ... accomodating with appointment time, efficient service being able to take care of all needs in one visit, very friendly and knowledgeable staff. I can honestly say they went above and beyond standard customer service expectations.

Dec 1, 2017

These folks are some of the friendliest and most professional people, and they care a great deal about each individual. Can't imagine going anywhere else.

Dec 1, 2017

Nice people, great service, I am always glad to visit the eye doctor.

Nov 29, 2017

U guys are great and staff is pleasant and knowledgeable

Nov 28, 2017

It was a pleasure going for my eye exam. Very friendly and knowledgeable staff, I found all new and up-to- date equipment. All of my questioned were answered in a very caring and professional way. I felt my eye care was in good hands.

Nov 17, 2017

Your front desk was great Also your staff in the back was very helpful. But your person selling the glasses frames /lens was not very friendly at all I asked questions and it seemed it was a bother and she didn’t wasn’t very helpful. Only continue my appts because of the other staff was so helpful

Nov 17, 2017

Excellent service and staff.

Nov 15, 2017

Great exam and good team to work with.

Nov 15, 2017

Was absolutely an amazing experience. Everyone was friendly and patient. Samantha at front desk was friendly and helpful. The Dr was very explanatory and thorough with examinations and results. Picking out glasses was great as well with Kathy. To finding what fits my face and style as well as going over insurance coverage information. Would recommend everyone here.

Nov 3, 2017

Very Professional and courteous.

Nov 1, 2017

very helpfull in all regards !

Oct 31, 2017

Your facility is clean and comfortable. The staff is courteous and professional when I come for my appointments.

Oct 27, 2017

Coming to your office is always a pleasure. Everyone is so nice and personable. Doctor Amy and Doctor Mike are the best. I will never go anywhere else.

Oct 27, 2017

The Lakeside Vision experience couldn't have been better!!!!!

Oct 25, 2017

What can I say..... i just moved from New Jersey and I was in desperate need of an eye doctor and I'm so so happy that I found you... also that Dr. Amy helped me she took the time and fixed the problem

Oct 25, 2017

So glad that I now have Lakeside Vision for my eye care. Staff was very nice and took care of all of my needs. Everything was clean,new and modern. Dr Amy was great! She took the time to go over everything with me. I will highly recommended Lakeside Vision.

Oct 24, 2017

The receptionist, technician who first saw us, and the eye doctor at this practice were all fabulous. Mike was especially thorough and helpful when dealing with my daughter. I was completely taken by surprise, however, when after finding out I would be spending $1,000 out of pocket on bifocals and sports glasses for my daughter, the woman doing her measurements switched from Jekyll to Hyde in a matter of seconds when I asked for my daughter's prescription so I could order online to save money. She refused to give me my daughter's PD measurement, which lo and behold it doesn't take a rocket scientist to figure this information out. She may have caused this practice to lose my daughter as a repeat customer, as well as myself and my son as new customers because she 100% does not care about the wellfare of my child and treated both of us like dirt as soon as I said I couldn't afford to spend $1,000 on glasses at their office.

Oct 23, 2017

Friendly comfortable atmosphere. The staff is knowledgeable and accommodating. They have a large array of frames to choose from

Oct 15, 2017

Services rendered is highly recommendable !!!

Oct 10, 2017

I called to make an appointment because I injured my eye and was having blurry vision. They saw me the same day within 2 hours of my calling. Excellent service.

Oct 7, 2017

Lakeside Vision provided excellent eye care at my exam. I even left with glasses because Dr. Amy didn't want me to drive without them. I'd highly recommend Lakeside Vision.

Oct 7, 2017

Amazing and kind eye doctor! I saw Amy and she was sweet and kind. Thank you so much!

Sep 29, 2017

Everyone was pleasant and professional

Sep 26, 2017

have a very large selection of glasses and all the staff is very accommodating BUT ON THE NEGATIVE side the restroom was very dirty.

Sep 16, 2017

The entire office was warm, friendly and professional.

Sep 16, 2017

The whole family was comfortable And my 4 year old wants to go back!

Sep 9, 2017

first time there and was very happy with the service they gave me excellent and I would highly recommend people to go there

Sep 8, 2017

I received a thorough exam, last minute due to a concerning eye issue that I experienced. They were very accommodating to fit me into their schedule that day! The doctor was very knowledgeable and provided education to me as per my situation. The staff was pleasant and professional. They are truly concerned and it is evident that their goal is for the benefit of their patients.

Sep 8, 2017

I found Dr. Mike to be very sensitive, compassionate and intuitive, in addition to thorough and patiently explicit regarding concerns with my eyes. He is uncommonly holistic in his approach and manner expressing not only interest in the health of my eyes, but in validating my emotions as well. I found all the members of his staff to be equally interested in my well-being and concerns and appreciate their patience and helpful explanations as well.

Sep 2, 2017

My first time here was absolutely excellent. I originally went to NE Eye in Honesdale. But I was pleasantly surprised with the quality of service at Lakeside Vision.

Aug 25, 2017

The office staff are all very friendly and helpful.

Aug 24, 2017

I found Lakeside Vision incredible. They were very courteous at the front desk and on the phone, but the best thing I found was the high quality level of my vision exam I was given both for glasses and contact lenses. My whole body posture was taken into account to see that my eye correction was correct and not adding other problems. It was very thorough and professionally done, swift without wasting time, but taking the proper care to correct my vision because of the experience and expertise of the eye examiner Dr. Amy Neil. I think this area is very fortunate to have such exceptional optical professionals and eye care. Their glasses and eye products are fashionable and very up to date and for a vacationing area it is wonderful to have these options available. I was extremely happy with their services and found the staff very willing to be of help and service, and super well qualified. I was very impressed and grateful for their profession advice. I highly recommend them to anyone needing expert help in this field.

Aug 18, 2017

very professional. great people, great service.

Aug 18, 2017

Polite, friendly and professional!

Aug 16, 2017

Doctors and staff are knowledgeable and caring.

Aug 15, 2017

What great service! All of the staff were very friendly, knowledgeable and went out of their way to help me. They were able to accommodate me in all my urgent needs. Highly recommend them!

Aug 11, 2017

Everyone was very pleasant and helpful. Answered all my questions. Not rushed through.

Jul 29, 2017

I've had two close calls in which I could have lost my vision and both times Dr. Amy has led me in the right direction. I have complete confidence in Dr. Amy and Lakeside Vision.

Jul 23, 2017

We just had our yearly exams and as always it was long (3 eye exams at once) but extremely thorough and well coordinated visit by the entire office staff. The receptionist is always pleasant, articulate and very knowledgeable about insurance.

Jul 12, 2017

All personnel were professional and caring. Dr Mike assessed my situation and made necessary recommendations.

Jul 8, 2017

Everyone on the staff was very friendly and respectful

Jul 7, 2017

State of the art eye exam. Excellent service, individualized attention. Overall a great experience! Kathy was very sweet and helpful.

Jun 30, 2017

good prompt service,clean and tech. girl very nice.

Jun 27, 2017

Amazing service and care! I absolutely loved the staff and service at Lakeside and have already recommended it to several people. Anyone I hear talking about making eye appointments or getting new glasses, I immediately interrupt to tell them to go to Lakeside Vision. What knowledgeable staff, and speedy turn around!

Jun 21, 2017

They were very friendly and made sure I was comfortable

Jun 15, 2017

I have always felt that I received superb testing and care.

Jun 9, 2017

Extreme technology used Confident the right choice is made

Jun 8, 2017

I have always been examined by an Ophthalmologist in the past but have never been informed of the actual characteristics of my eyes. This exam was much more thorough. Also, the staff could not be more pleasant and helpful and PATIENT with the selection of my new frames!

Jun 6, 2017

stopped in to make an appointment and was surprised when told that they could take me right now.

Jun 6, 2017

It is always very friendly fast and prompt service.Very accomodating.

May 26, 2017

Recently I had an eye injury. Lakeside vision took me right in. They monitored my eye for two weeks. The staff was beyond amazing.

May 25, 2017

Dr. Mike gave in depth explanations regarding the health of my eyes.

May 25, 2017

No long wait for appointment, employees administering test were very knowledgeable and doctor did excellent job explaining results of tests..

May 25, 2017

State of the art, gracious treatment and very very interesting

May 25, 2017

After 2 hours and 15 minutes entire visit you will not see me again.

May 25, 2017