Ladd Eye Center

Dr. Dale Ladd

Star Star Star Star Star 351 Reviews

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Reviews

StarStarStarStarStar From Dr ladd to his front office personnel. All... —    (Patient since 2018)

From Dr ladd to his front office personnel. All of them are very gracious and respectful and knowledgeable about their products and services that they have to offer. From the time u check in until ur appointment is finished they do what they can so that u have a great experience. There also really great with kids on there first visit to an eye Dr. I highly recommend Dr ladd and his staff. I've been his patient for 3 or 4 yrs now and I haven't had a bad experience yet.


StarStarStarStarStar Very nice and friendly  —    (Patient since 2017)

Very nice and friendly Easy to communicate with.


StarStarStarStarStar Friendly service, great… personalized care —    (Patient since 2017)

Friendly service, great… personalized care


StarStarStarStarNo Star Nice place; friendly staff.  —    (Patient since 2020)

The computers were down during my appointment but, they rolled with it and I was still fitted with a pair of contacts. I’ve been wearing them for over 20 years so no biggie. I’m still waiting for a copy of my prescription so I can order new contacts. It was going to be $400 to order thru their office which is insane!!! I know Ladd doesn’t set the prices but, I sure would like a copy of that script so I can order elsewhere. The staff is always friendly. Nice place to go.


StarStarStarStarStar First Visit  —    (Patient since 2021)

The BEST Eye Doctor and staff we have been too! Highly recommend Ladd Eye Center ….Great Customer Service, we’re in and out in a timely manner, just overall excellent experience.


StarStarStarStarStar Gracious, warm and skilled —    (Patient since 2020)

Dr. Ladd and his team are warm, gracious, and very skilled at their work. Dr. Ladd does a great job of keeping my vision at it's best.


StarStarStarStarStar Dr. Smith and the staff are wonderful! —    (Patient since 2018)

Dr. Smith and the staff are wonderful!


StarStarStarStarStar Wonderful service. Dr. Smith took the time to l... —    (Patient since 2004)

Wonderful service. Dr. Smith took the time to listen & to explain what the exam results were.


StarStarStarStarStar If you need an eye exam, go to Ladd Eye Center! —    (Patient since 2021)

So refreshing to be in an atmosphere of friendliness. We felt so welcome and were very pleased with the doctor and the staff. A condition with my eyes was discovered that I had no idea existed. Highly recommend Dr. Ladd.


StarStarStarStarStar Great group of people. —    (Patient since 2021)

Great group of people. Everyone was very friendly, and took the time to explain to me what they were doing.


StarStarStarStarStar Very great with my child .I recommend taking yo... —    (Patient since 2021)

Very great with my child .I recommend taking your children here.


StarStarStarStarStar Everyone is nice and professional. Dr Ladd is a... —    (Patient since 2012)

Everyone is nice and professional. Dr Ladd is awesome at explaining stuff,.


StarStarStarStarStar All of the staff was very friendly and Dr. Smit... —    (Patient since 2021)

All of the staff was very friendly and Dr. Smith was very thorough and professional. I'm confident that I picked a very knowledgeable and professional optometrist for me and my boys.


StarStarStarStarStar Great friendly service & prompt visit. Answers ... —    (Patient since 2011)

Great friendly service & prompt visit. Answers any questions you have.


StarStarStarStarStar Was very pleased with Dr. Ladd and the concerns... —    (Patient since 2021)

Was very pleased with Dr. Ladd and the concerns I had.


StarStarStarStarStar To date it's the best place I have been for eye... —    (Patient since 2021)

To date it's the best place I have been for eye care. They explain things so an old man can understand what is going on. The people are very nice and respectful. Thank you very much


StarStarStarStarStar Excellent service for all your eye care needs. ... —    (Patient since 2015)

Excellent service for all your eye care needs. Very professional staff.


StarStarStarStarStar Great Team —    (Patient since 2021)

Staff is wonderful along with Dr Smith. Wii be eye doctor for many years.


StarStarStarStarStar Dr Smith is wonderful!  —    (Patient since 2009)

Dr Smith is wonderful! Very courteous and helpful. Violet did a great job of helping me pick out new glasses. She knows her job and takes her time and is patient with the process.


StarStarStarStarStar Great staff! So helpful and kind!! —    (Patient since 2021)

Great staff! So helpful and kind!!


StarStarStarStarStar Very professional and friendly staff. Thorough ... —    (Patient since 2021)

Very professional and friendly staff. Thorough examination and excellent explanation of all the results. Great selection of frames and options for lens. Highly recommend!


StarStarStarStarStar Ya'll are all a fantastic group. Dr. Ladd is t... —    (Patient since 2014)

Ya'll are all a fantastic group. Dr. Ladd is the best. I have never had a problem or a reason to complain about anything.....quality of care, friendly people, excellent physician.


StarStarStarStarStar Very friendly and professional staff! —    (Patient since 2004)

Very friendly and professional staff!


StarStarStarStarStar My first time using Ladd eye center, great expe... —    (Patient since 2021)

My first time using Ladd eye center, great experience!! Staff was very friendly and professional!!


StarStarStarStarStar Everyone there was very attentive and polite. ... —    (Patient since 2021)

Everyone there was very attentive and polite. Very satisfied.


StarStarStarStarStar Amazing!  —    (Patient since 2021)

Amazing! Great eye care. Katy at the front desk was so sweet and professional. Velvet helped me choose my glasses and she was so helpful and courteous!


StarStarStarStarStar Always love the atmosphere in this office. —    (Patient since 2004)

Always love the atmosphere in this office.


StarStarStarStarStar Everyone was very friendly and helpfu —    (Patient since 2021)

Everyone was very friendly and helpful


StarStarStarStarStar Everyone at Dr. Ladd’s office have always been ... —    (Patient since 2020)

Everyone at Dr. Ladd’s office have always been kind, friendly and caring.


StarStarStarStarStar Carolyn Wammack  —    (Patient since 2008)

Dr. Ladd and his staff are always friendly and professional when I visit his office. They treat you as family. I am given a through examination while I am there. I highly recommend the office of Dr. Ladd to anyone.


StarStarStarStarStar Very friendly and accommodating with making app... —    (Patient since 2013)

Very friendly and accommodating with making appointments for myself, my husband and my mother.


StarStarStarStarStar Everyone at Ladd Eye Center is very professiona... —    (Patient since 2012)

Everyone at Ladd Eye Center is very professional.


StarStarStarStarStar Staff was great and very caring they didn't try... —    (Patient since 2021)

Staff was great and very caring they didn't try to rush anything they made sure you was happy.


StarStarStarStarStar Enjoyable experience —    (Patient since 2012)

Always an enjoyable experience, very nice people and a thorough exam.


StarStarStarStarStar Review of Ladd Eye Center —    (Patient since 2021)

This was my first visit to the Ladd Eye Center and it will not be my last. Everyone there was very professional and appointments were schedule to where there was no waiting. They had mailed forms to my house for me to have filled out ahead of time. They have modern and up to date equipment. Overall experience was great.


StarStarStarStarStar The staff was very courteous and explained ever... —    (Patient since 2019)

The staff was very courteous and explained everything where I could understand what they were doing.


StarStarStarStarStar  —    (Patient since 2004)

I was glad to be back at Doctor Ladd's. Everyone is very nice.


StarStarStarStarStar Dr. Smith was sweet and caring and made us feel... —    (Patient since 2021)

Dr. Smith was sweet and caring and made us feel comfortable!


StarStarStarStarStar Great folks. Highly recommended.  —    (Patient since 2013)

Great folks. Highly recommended.


StarStarStarStarStar Great place! Staff is very helpful and friendly... —    (Patient since 2021)

Great place! Staff is very helpful and friendly.


StarStarStarStarStar Very nice employees. Made us feel welcome and i... —    (Patient since 2021)

Very nice employees. Made us feel welcome and informed.


StarStarStarStarStar Eye Exam —    (Patient since 2016)

I got in fast and all the pre-check test completed quickly and Dr. Emily came in and did my exam on my eyes and said my eyes hadn't changed enough to need new lenses. I was in and out in less than 20 minutes. Great job!!!


StarStarStarStarStar Ladd Eye Center employees have treated me very ... —    (Patient since 2020)

Ladd Eye Center employees have treated me very well, removing a steel splinter from my eye and helping me choose glasses.


StarStarStarStarStar Thanks  —    (Patient since 2021)

Great staff !!! After years of going to eye doctors and telling them all about my vision problems, there answer was always "tired eyes" . I always knew that that wasn't the case. I got a appointment with Ladd eye clinic and turned out "tired eyes" was a sitgmatisim and bad vision. Within a week my glasses came in and seeing the world so much better!!!


StarStarStarStarStar Y’all are awesome! I always enjoy my visit and ... —    (Patient since 2020)

Y’all are awesome! I always enjoy my visit and know Dr. Ladd is on top of his game. The multi-focus contacts are a game changer for me. Thank you for being so patient with me to get my vision corrected as well as my husband’s. We appreciate y’all so much.


StarStarStarStarStar Everyone, staff and dr very helpful and friendl... —    (Patient since 2021)

Everyone, staff and dr very helpful and friendly. Appointment on time. Had good choices on frames. Thank you


StarStarStarStarStar I called, because I had an infection in my eye,..  —    (Patient since 2021)

I called, because I had an infection in my eye, they got me in immediately! They were all very kind and professional. I would definitely be using them from now on.


StarStarStarStarStar Friendly, prompt and great experience! —    (Patient since 2021)

Friendly, prompt and great experience!


StarStarStarStarStar Great Sevice  —    (Patient since 2017)

Great Sevice friendly staff


StarStarStarStarStar I was worked in immediately after an accident a... —    (Patient since 2006)

I was worked in immediately after an accident at home & I had something in my eye. Dr. Ladd & his staff are the best! Always super friendly.


StarStarStarStarStar  —    (Patient since 2000)

everyone is always so nice and helpful. I have used Dr. Ladd for years and I don't plan on going anywhere else.


StarStarStarStarStar Excellent care. Dr Ladd is personable and effic... —    (Patient since 2021)

Excellent care. Dr Ladd is personable and efficient.


StarStarStarStarStar Great service staff was accommodating doc was g... —    (Patient since 2020)

Great service staff was accommodating doc was great all had smiles and very helpful


StarStarStarStarStar Wondeful staff. —    (Patient since 2021)

Wondeful staff. Very helpful and friendly. Listened to my concerns and helped me get what I needed.


StarStarStarStarStar Dr Ladd and staff are great ! Very professional... —    (Patient since 2019)

Dr Ladd and staff are great ! Very professional. He helped us find my sons bar in tumor in time to save his sight .


StarStarStarStarStar Excellent! —    (Patient since 2021)

Everyone I encountered was friendly and professional.


StarStarStarStarStar Highly recommend  —    (Patient since 2021)

Emily was wonderful. The place is clean and they are attentive to social distancing. No wait time at all. Very professional staff and equipment.


StarStarStarStarStar You woman that showed me glasses was rude. .gav... —    (Patient since 2018)

You woman that showed me glasses was rude. .gave me a less than feeling. Maybe because I was using medicaid. Doesn't matter. She hovered when I was looking at frames....was very uncomfortable. Had this pick one and go on feel...doctors and tech where very nice


StarStarStarStarStar 6 month visit —    (Patient since 2011)

Great service & staff. In & out quickly but with thorough exam & attention to any problems you might have.


StarStarStarStarStar Great staff and Dr ladd is the best  —    (Patient since 2000)

Great staff and Dr ladd is the best


StarStarStarStarStar Great staff and Dr ladd is the best  —    (Patient since 2015)

Great staff and Dr ladd is the best


StarStarStarStarStar I have enjoyed my visit at Ladd's. The doctor w... —    (Patient since 2021)

I have enjoyed my visit at Ladd's. The doctor was thorough with my eye-exam and polite. the ladies up front were very helpful with my choices of eye wear. Thank all of you for your service.


StarStarStarStarStar You guys are great! Just running a bit late —    (Patient since 2021)

You guys are great! No complaints except the 20 character requirement for submission


StarStarStarStarStar My Dr was super nice and very helpful!  —    (Patient since 2014)

My Dr was super nice and very helpful!


StarStarStarStarStar staff was friendly and helpful —    (Patient since 2021)

staff was friendly and helpful


StarStarStarStarStar  —    (Patient since 2021)

Everyone was very helpful


StarStarStarStarStar I was so happy with Dr. Emily. She was awesome!... —    (Patient since 2021)

I was so happy with Dr. Emily. She was awesome!! The staff at Ladd eye center was great!!


StarStarStarStarStar He was great with Lillian. She is 5 and this wa... —    (Patient since 2021)

He was great with Lillian. She is 5 and this was her first appointment so she was both excited and nervous. Everything went great!


StarStarStarStarNo Star  —    (Patient since 2016)

The restrictions caused by the 'pandemic' made the atmosphere and procedures somewhat uncomfortable, but the doctor and staff were their usual friendly and accommodating selves.


StarStarStarStarStar Friendly professional staff and doctors. I will... —    (Patient since 2020)

Friendly professional staff and doctors. I will be referring to friends and family


StarStarStarStarStar Dr Ladd and the entire team were professional a... —    (Patient since 2017)

Dr Ladd and the entire team were professional and personable Great experience


StarStarStarStarStar Everyone so nice friendly an helpful especially... —    (Patient since 2005)

Everyone so nice friendly an helpful especially Velvet!


StarStarStarStarStar I enjoyed my experience at my eye appointment. ... —    (Patient since 2020)

I enjoyed my experience at my eye appointment. Dr. Ladd is brilliant and very helpful. Highly recommend!


StarStarStarStarStar Excellent Service —    (Patient since 2020)

Staff was very nice, explained everything very good and easy to understand. Loved the selection of frames.


StarStarStarStarStar Love Dr. Ladd and love his staff!  —    (Patient since 2015)

Love Dr. Ladd and love his staff!


StarStarStarStarStar Had good check up. Dr. Took the time to address... —    (Patient since 2020)

Had good check up. Dr. Took the time to address issues. Got good glasses at a good price.


StarStarStarStarStar Great eye doctor and staff. I've been to him tw... —    (Patient since 2012)

Great eye doctor and staff. I've been to him twice for my prescription glasses and contacts he makes sure answer any questions I have. He explains problems of things I have concerns about and let's me know what's causing it.


StarStarStarStarStar All staff members were very kind, and helpful. ... —    (Patient since 2012)

All staff members were very kind, and helpful.


StarStarStarStarStar Thank you for getting me in quickly and for thr... —    (Patient since 2016)

Thank you for getting me in quickly and for through exam! Susan Ottaway


StarStarStarStarStar T —    (Patient since 2020)

As a new patient, I found all of the staff friendly and professional. Dr. Ladd was very thorough and walked me through the results of the exam and listened to my questions carefully. I would highly recommend Ladd Eye Center for your eye care needs in the Batesville area.


StarStarStarStarStar eye exam —    (Patient since 2020)

The people were all very nice. They all seem to enjoy their job which makes for a good experience for the customer


StarStarStarStarStar Everyone seemed very knowledgeable and made me ... —    (Patient since 2020)

Everyone seemed very knowledgeable and made me feel comfortable. I recommend Ladd Eye Center to everyone. Glad to see someone in Batesville start taking our insurance.


StarStarStarStarStar Excellent Customer Service. The staff was very ... —    (Patient since 2020)

Excellent Customer Service. The staff was very diligent in protecting the wellness of the patients while at the same time being very personable and welcoming. The doctor was very professional and explained everything to me about my eyes and recommended the best course of action for correcting my vision.


StarStarStarStarStar LADD EYE —    (Patient since 2019)

Service was great. People were friendly. Exam done in a timely manner.


StarStarStarStarStar Great visit!  —    (Patient since 2020)

Staff was very helpful when helping me pick out my glasses, Thanks Velvet! Dr.Smith answered all my questions and I felt like she took her time with me. I have nothing but good things to say about the whole experience.


StarStarStarStarStar Terrific experience. I felt safe given the pan... —    (Patient since 2020)

Terrific experience. I felt safe given the pandemic. The staff was kind and patient with me. Dr was attentive and efficient.


StarStarStarStarNo Star Treatment Review —    (Patient since 2020)

Quick, Effective Eye Exams Seems that staff know what they are doing. The only thing is the price is high if it weren't for my good insurance I would never able to afford it. Had to wait a little bit past appointment time which is totally fine considering the covid crisis


StarStarStarStarStar The service is great.  —    (Patient since 2020)

I haven't been to see an eye Dr. In thirty yrs. I thought they were just trying to sell glasses Dr. Ladd talked to me.like an old friend. I didn't get glasses this time but I will be coming back next year fornmy check up. Thanks


StarStarStarStarStar Amazing folks! Love how they truly care about t... —    (Patient since 2017)

Amazing folks! Love how they truly care about their ya.


StarStarStarStarStar Excellent customer service! —    (Patient since 2014)

Excellent customer service!


StarStarStarStarStar Ladd Eye Center —    (Patient since 2013)

The people at Ladd Eye Center are friendly and professional. The service is exceptional. Thanks for a great experience!


StarStarStarStarStar Wonderful, professional service in a comfortabl... —    (Patient since 2000)

Wonderful, professional service in a comfortable atmosphere. Great people in this office!


StarStarStarStarStar You are very good. I felt comfortable and safe ... —    (Patient since 2020)

You are very good. I felt comfortable and safe I think Dr. Smith is wonderful. She is caring and kind


StarStarStarStarStar Very friendly and professional staff. —    (Patient since 2020)

Very friendly and professional staff.


StarStarStarStarStar Customer service was excellent. —    (Patient since 2020)

Customer service was excellent.


StarStarStarStarStar I was very pleased with my recent visit to the ... —    (Patient since 2010)

I was very pleased with my recent visit to the Ladd Eye Center. This was my first visit with Dr. Smith and she was excellent. I highly recommend to my friends or anyone the Ladd Eye Center.


StarStarStarStarStar All the staff was friendly and courteous. They ... —    (Patient since 2020)

All the staff was friendly and courteous. They were all so helpful.


StarStarStarStarStar First time visit. The staff was very friendly a... —    (Patient since 2020)

First time visit. The staff was very friendly and helpful. Dr. Smith took care of my needs. I'll be going there again.


StarStarStarStarStar I was very please with the service /care I rece... —    (Patient since 2020)

I was very please with the service /care I received. The dr was very thorough. The staff were very courteous. Thank you.


StarStarStarStarStar Looking forward to get my new classes, the doct... —    (Patient since 2020)

Looking forward to get my new classes, the doctor was excellent. She explained everything very well. Choosing my classes was challenging, we see how they fit me, when they arrive.


StarStarStarStarStar  —    (Patient since 2020)

Only purchased glasses but service was outstanding.


StarStarStarStarStar  —    (Patient since 2016)

Much needed for client/patient to have that personal feedback for customer satisfaction.


StarStarStarStarStar Always a friendly staff. Takes the time to help... —    (Patient since 2015)

Always a friendly staff. Takes the time to help you and gives you the opportunity to ask questions. Great staff.


StarStarStarStarStar Been going to ladds since I was a teenager luv ... —    (Patient since 2000)

Been going to ladds since I was a teenager luv him and staff


StarStarStarStarStar Not happy I went in with only Medicare for insu... —    (Patient since 2020)

Not happy I went in with only Medicare for insurance the secretary told me I had 20 dollar deductible for office visit well after visit then she tells me glasses aren’t covered and oh yeah it’s over a hundred dollars now for your co pay we made a mistake really if I knew all that before visit I wouldn’t have waisted my time and money the visit was fine but need to get your crap right and tell people what they have to pay before anything else


StarStarStarStarStar Awesome visit, friendly staff- experts and prof... —    (Patient since 2020)

Awesome visit, friendly staff- experts and professionals- Dr. Ladd has the best personality and even though they don’t accept my delta vision insurance, I’ll still be going back.


StarStarStarStarStar Very friendly and professional staff. Dr. Ladd ... —    (Patient since 2012)

Very friendly and professional staff. Dr. Ladd is very nice and knowledgeable.


StarStarStarStarStar Great service great customer service  —    (Patient since 2020)

Great service great customer service


StarStarStarStarStar friendly staff,very proffesional and answers an... —    (Patient since 2017)

friendly staff,very proffesional and answers any questions you may have!


StarStarStarStarStar It was productive appointment. My problem was ... —    (Patient since 2014)

It was productive appointment. My problem was taken care of.


StarStarStarStarStar They are all very nice people. I am well taken ... —    (Patient since 2019)

They are all very nice people. I am well taken care of. Excellent service.


StarStarStarStarStar  —    (Patient since 2016)

As usual the care and attention rendered were excellent.


StarStarStarStarStar Highly recommend  —    (Patient since 2017)

Excellent staff, service and accommodations! Appointments made in timely manner. Seen by dr in timely manner. Knowledgeable eye glass staff!


StarStarStarStarStar Great people —    (Patient since 2020)

I’m so happy I picked Ladd and my eye clinic. The customer service was great. Dr. Ladd talked to me like he’s know me forever. Awesome place


StarStarStarStarStar  —    (Patient since 2008)

I love Dr. Ladd and all the girls! They always take very good care of me.


StarStarStarStarStar Everyone was so friendly and kind. It was such ... —    (Patient since 2020)

Everyone was so friendly and kind. It was such a happy atmosphere and Dr Smith was so knowledgeable. I highly recommend this group.


StarStarStarStarStar Hello:At having not had an eye exam in 45 year... —    (Patient since 2020)

Hello: At having not had an eye exam in 45 years, was very concerned about was what will happen and also the results.


StarStarStarStarStar Office staff were friendly and new changes in f... —    (Patient since 2015)

Office staff were friendly and new changes in financials explained. Good visit.


StarStarStarStarStar Quick service! Very knowledgeable! Everyone was... —    (Patient since 2007)

Quick service! Very knowledgeable! Everyone was so nice and very well trained. Dr was greatly helpful and patent with me, answering my questions!


StarStarStarStarStar Everyone was nice and polite and my experience ... —    (Patient since 2019)

Everyone was nice and polite and my experience was a very good one.


StarStarStarStarNo Star Everyone in this office is so friendly and prof... —    (Patient since 2015)

Everyone in this office is so friendly and professional! Thank you Dr. Dale Ladd and Staff


StarStarStarStarStar Each person was very accommodating, a... —    (Patient since 2019)

Each person was very accommodating, and friendly. They put up with my jibber jabber. 😁 I can’t wait to get my glasses.


StarStarStarStarStar Very friendly and professional  —    (Patient since 2019)

Very friendly and professional


StarStarStarStarStar Great place! Love my eye dr . Everyone is super... —    (Patient since 2017)

Great place! Love my eye dr . Everyone is super nice to see.


StarStarStarStarStar We were very happy with the service! Staff was ... —    (Patient since 2017)

We were very happy with the service! Staff was awesome 😊


StarStarStarStarStar Eye appointment and new lenses. —    (Patient since 2016)

The computers happened to be down the day I went in for my eye test but despite the technical difficulties it was still a quick visit. Dr. Ladd and the employees were all very helpful, friendly and professional. I recommend to anyone needing an eye test, glasses or contacts.


StarStarStarStarStar Staff & doctor were polite —    (Patient since 2019)

Staff & doctor were polite and helpful. Doctor didn't overwhelm me with suggestions, so that was a plus for me.


StarStarStarStarStar We saw DR. Smith with my 3 year old today. She ... —    (Patient since 2018)

We saw DR. Smith with my 3 year old today. She did a fantastic and thorough exam and really made Tyler feel comfortable and have fun. It was a pleasure to meet Dr. Smith.


StarStarStarStarStar I love going into Ladd Eye Center! The people ... —    (Patient since 2013)

I love going into Ladd Eye Center! The people are friendly and Dr. Ladd really takes care of his patients.


StarStarStarStarStar Thank you for reminding me of my appointments. ... —    (Patient since 2015)

Thank you for reminding me of my appointments. I have a busy life and don’t always remember.


StarStarStarStarStar Dr. Ladd is great. He and his staff does a wond... —    (Patient since 2019)

Dr. Ladd is great. He and his staff does a wonderful job of making you feel at ease. Everyone is professional and makes you feel right at home at the same time. I will recommend them to everyone that I can.


StarStarStarStarStar I am very glad to have Dr Ladd as my eye doc. ... —    (Patient since 2004)

I am very glad to have Dr Ladd as my eye doc. He is thorough and friendly. I have always felt very comfortable.


StarStarStarStarStar Best One Yet —    (Patient since 2019)

We as a family are indeed pleased with the services we received from Ladd Eye Center. We are very satisfied with the care we received from the staff and most especially from Dr Emily Smith. We are looking forward to our next year’s visit with her.


StarStarStarStarStar Dr. Ladd and his staff are very down-to-earth, ... —    (Patient since 2021)

Dr. Ladd and his staff are very down-to-earth, informative, and welcoming. They put my daughter at ease during her first eye exam. Dr. Ladd is less interested in upselling patients than in building positive rapport and ensuring that patients are well cared for, and I appreciate that about him. And oh--the artwork in the office is fabulous!


StarStarStarStarStar Prompt and friendly  —    (Patient since 2019)

They got my husband in as soon as possible after injuring his eye. The staff are all so sweet and helpful and Dr. Ladd was very friendly and made us feel comfortable there. Thank you all so much!


StarStarStarStarStar The entire staff is always professional —    (Patient since 2017)

The entire staff is always professional


StarStarStarStarStar Friendly, polite, personable. Entire staff was ... —    (Patient since 2019)

Friendly, polite, personable. Entire staff was pleasant and professional!


StarStarStarStarStar Dr. Smith and the staff at Ladd eye care  —    (Patient since 2015)

Dr. Smith and the staff at Ladd Eye Care go above and beyond to help their clients. The service I experienced was excellent. Thank you!


StarStarStarStarStar  —    (Patient since 2016)

Awesome staff, love text reminders and always speedy great caring serv8.


StarStarStarStarStar Great place for all your eye care needs! —    (Patient since 2005)

Great place for all your eye care needs!


StarStarStarStarStar I absolutely love the staff!! —    (Patient since 2019)

I absolutely love the staff!!


StarStarStarStarStar ALL employees are very friendly and Dr. Ladd is... —    (Patient since 2018)

ALL employees are very friendly and Dr. Ladd is great!


StarStarStarStarStar Everyone in the office was very friendly and ma... —    (Patient since 2008)

Everyone in the office was very friendly and made me feel right at home. Great staff!


StarStarStarStarStar I was blessed with finding Ladd Eye Center!  —    (Patient since 2019)

I am new to the Batesville area, so when searching for a vision center, I went to Google and found several suitable places. I read all the reviews of each place and did some extra Internet searching. I kept going back to Ladd Eye Center website and reading more information. The website is very user friendly and quite welcoming, so decided to call and make an appointment. I am very happy that I made that decision as I have found a wonderful eye center with a great staff and Dr. Smith is extremely knowledgable, thorough, takes time to explain everything and did not make me feel rushed.


StarStarStarStarStar Dr.Ladd and his staff are wonderful —    (Patient since 2006)

Ive seen Dr.Ladd off and on (due to moving out of state) since I was a kid. Now I take my little boy to see him! He and his staff are so friendly, helpful and work quickly! They are all great with my little boy. We really love coming to see them once a year.


StarStarStarStarStar Great place to go for all your eyecare needs!  —    (Patient since 2008)

Great place to go for all your eyecare needs! Dr. Ladd and the girls are awesome......


StarStarStarStarStar Very professional, friendly service. I felt li... —    (Patient since 2019)

Very professional, friendly service. I felt like you were concerned with my vision and were very reassuring in explaining that my eye sight was ok.


StarStarStarStarStar I had a great experience from check in to check... —    (Patient since 2000)

I had a great experience from check in to check out.


StarStarStarStarStar I was so pleased with everyone at this clinic. ... —    (Patient since 2019)

I was so pleased with everyone at this clinic. It was warm and welcoming from the very first point of contact. Dr Ladd and his staff are amazing!!


StarStarStarStarStar Good follow up, notifications are timely and ov... —    (Patient since 2018)

Good follow up, notifications are timely and overall a job well done


StarStarStarStarStar Great experience as usual! —    (Patient since 2005)

Awesome staff, they’re very helpful and put you at ease. Dr Ladd is aces!


StarStarStarStarStar Love dr. Ladd and all his employees  —    (Patient since 2000)

Love dr. Ladd and all his employees


StarStarStarStarStar Ladd Eye Center is a great place to get a thoro... —    (Patient since 2019)

Ladd Eye Center is a great place to get a thorough eye exam. This was my first visit and first impressions speak much volume to me. They did not treat me any different than a patient that has been there 10 years or more. My wait time was 15 to 30 minutes only because of new patient forms to fill out.


StarStarStarStarStar Awesome group of folks. Everything was done in ... —    (Patient since 2017)

Awesome group of folks. Everything was done in a timely manner and very friendly staff. Dr. Ladd took the time to talk and make sure I was comfortable with everything that was discussed.


StarStarStarStarStar First time to the clinic!  —    (Patient since 2019)

First time to the clinic! Dr Smith treated our wife and I excellent! The staff was friendly and listened to our concerns! Will be back next year.


StarStarStarStarStar Luv everyone at Ladd eye care —    (Patient since 2014)

Luv everyone at Ladd eye care


StarStarStarStarStar Great service by great people who care! Dr. Lad... —    (Patient since 2019)

Great service by great people who care! Dr. Ladd and his staff were very nice. Dr. Ladd is very personable. I received attention during my visit, and never felt like I was a number or that Dr. Ladd was in a hurry to see other patients. I also felt no pressure to buy glasses that day, but Mrs. Velvet was extremely helpful with eyeglass fitting!


StarStarStarStarStar I loved everyone at the office. The ladies were... —    (Patient since 2019)

I loved everyone at the office. The ladies were so helpful in everything and made me feel comfortable. Dr. Ladd was awesome. I’m so glad we found him.


StarStarStarStarStar Excellent visit, very professional and nice  —    (Patient since 2019)

Excellent visit, very professional and nice


StarStarStarStarStar I think the staff and everything is greatMy on... —    (Patient since 2012)

I think the staff and everything is great My only complaint is that you sent me a reminder at least 15 times to be there at 2pm. I was there at 1:55 pm and waited for 30 minutes on you !!!


StarStarStarStarStar Dr. Ladd and his entire staff are very friendly... —    (Patient since 2018)

Dr. Ladd and his entire staff are very friendly, professional and welcoming. I felt complete ease my entire visit.


StarStarStarStarStar Very good,friendly service. Got in right on time. —    (Patient since 2016)

Very good,friendly service. Got in for my time.


StarStarStarStarStar Staff were very kind and helpful. I could tell ... —    (Patient since 2018)

Staff were very kind and helpful. I could tell they were experinced in their jobs. Dr. Ladd was friendly and professional. He answered all my questions.


StarStarStarStarStar Very friendly staff & great professional & ackn... —    (Patient since 2018)

Very friendly staff & great professional & acknowledgable Doctor, Dr. Ladd is a very smart doctor & cares a lot about his patients, seems as if he puts his patients before his self, very good experience every time I go there!


StarStarStarStarStar Great bunch of folks at Ladd Eye Center! —    (Patient since 2017)

Great bunch of folks at Ladd Eye Center!


StarStarStarStarStar I love Dr. Ladd and his staff.  —    (Patient since 2015)

I love Dr. Ladd and his staff.


StarStarStarStarStar I’ve been a client of Dr. Ladds since he became... —    (Patient since 2012)

I’ve been a client of Dr. Ladds since he became partners with Dr. Caplinger. I think he a wonderful Optometrist & has an outstanding personality. His staff has always been very polite & courteous to me as well. When I meet someone who is new the community, I always tell them about Dr. Ladd & his staff. All I know to say is just keep doing as you have always done which is kind & courteous!! He & his staff is always up on the latest in eye care & eye ware. I would recommend LADD Eye Center to anyone who has concerns or questions about their vision or eyes. Sincerely, Brenda Hetrick


StarStarStarStarStar Very good experience. Everyone very courteous. ... —    (Patient since 2018)

Very good experience. Everyone very courteous. Everything was explained clearly.


StarStarStarStarStar Best eye care professionals anywhere. I have b... —    (Patient since 2005)

Best eye care professionals anywhere. I have been a patient of Dr. Ladd’s for many years. Have always received top notch care. This week I had an “eye emergency” they got me right in and thanks to Dr. Ladd’s persistence my problem was taken care of quickly and painlessly. Could not be more pleased.


StarStarStarStarStar I find Dr. Ladd and the office staff to all be ... —    (Patient since 2005)

I find Dr. Ladd and the office staff to all be competent and helpful.


StarStarStarStarStar Awesome —    (Patient since 2014)

caring wonderful staff and awesome doctor. couldn't ask for better.


StarStarStarStarStar I was treated very well by all. —    (Patient since 2018)

I was treated very well by all.


StarStarStarStarStar Everyone was very nice and helpful. The atmosph... —    (Patient since 2018)

Everyone was very nice and helpful. The atmosphere is pleasant from the minute you walk in the front door to the time you leave.


StarStarStarStarStar  —    (Patient since 2017)

I had a great experience on my visit, very professional and kynded personal and doctors, I'm very happy with it! Thank you so much and God bless you all.


StarStarStarStarStar I had a Great visit —    (Patient since 2005)

My visit was not a scheduled visit. I was seen due to a mishap with a eye injury. I was taken in immediately and the Doctor was thorough and professional. A very nice visit that took care of my problem.


StarStarStarStarStar Very friendly and professional people. Would hi... —    (Patient since 2018)

Very friendly and professional people. Would highly recommend to my family and


StarStarStarStarStar Y'all have fast and friendly service. The staff... —    (Patient since 2018)

Y'all have fast and friendly service. The staff was friendly and knowledgeable. The female eye Dr that I saw was friendly and took the time to make sure that my fiance and I understood everything that she was doing overall experance was great I didn't feel like I was a product of an assembly line and the tech made sure that I knew the correct way to put in and take out my contacts


StarStarStarStarStar Everyone so nice an friendly an helpful! Would ... —    (Patient since 2005)

Everyone so nice an friendly an helpful! Would recommend them to everyone!


StarStarStarStarStar The staff is polite and attentive. Dr. Ladd is... —    (Patient since 2013)

The staff is polite and attentive. Dr. Ladd is super!


StarStarStarStarStar Very friendly staff.....Wonderful care to my ey... —    (Patient since 2016)

Very friendly staff.....Wonderful care to my eye.


StarStarStarStarStar I had a wonderful experience. Dr. Ladd is awe... —    (Patient since 2005)

I had a wonderful experience. Dr. Ladd is awesome as is the staff, especially the lady who helped me with my glasses. Top notch service!!


StarStarStarStarStar I have used Dr. Smith as my eye doctor ever sin... —    (Patient since 2018)

I have used Dr. Smith as my eye doctor ever since she has been practicing. I'm happy that she has moved to Batesville, so I don't have to travel to Little Rock. Haha


StarStarStarStarStar Very Thorough Optometrist, Positive Experience —    (Patient since 2018)

My optometrist was very thorough and took the time to ask questions and discuss my concerns. She took her time and did not seem to rush through the procedures. Everything was explained very clearly. I would definitely recommend the Ladd Eye Center based off of my experience.


StarStarStarStarStar Always treated professionally, yet personably! —    (Patient since 2013)

Always treated professionally, yet personably!


StarStarStarStarStar I love Ladd eye center!!  —    (Patient since 2013)

I love Ladd eye center!!


StarStarStarStarStar Enjoyed my visit. Dr. Ladds staff is very frien... —    (Patient since 2018)

Enjoyed my visit. Dr. Ladds staff is very friendly, and knowledgeable. Made me feel right at home.


StarStarStarStarStar Very pleasant atmosphere .Folks are very friend... —    (Patient since 2015)

Very pleasant atmosphere .Folks are very friendly. attentive and professional.


StarStarStarStarStar Good info map, driving directions send you to a... —    (Patient since 2018)

Good info map, driving directions send you to an odd location


StarStarStarStarStar Greatest eye exam ever! Very patient, friendly ... —    (Patient since 2018)

Greatest eye exam ever! Very patient, friendly and knowledgeable. Will definitely return.


StarStarStarStarStar Enjoyed the eye exams. Dr Ladd is extremely nic... —    (Patient since 2018)

Enjoyed the eye exams. Dr Ladd is extremely nice I'm glad we chose to use him as our family dr.


StarStarStarStarStar Dr.Ladd and his staff are always kind, helpful ... —    (Patient since 2006)

Dr.Ladd and his staff are always kind, helpful and fun to work with. I enjoy my appointments!


StarStarStarStarStar Superior Care for Eyes —    (Patient since 2012)

There is no better care for eyes than at Ladd Eye Center. The staff are so kind and knowledgeable. Dr. Ladd will take time to go over everything and know you as a person. It is always a pleasant experience. I also like the email communication. It helps keep me reminded about appointments and is convenient to my busy workday.


StarStarStarStarStar All of the folks here are amazing. Fast, and fr... —    (Patient since 2017)

All of the folks here are amazing. Fast, and friendly service!


StarStarStarStarStar Amazing eye doctor. Friendly staff. Highly reco... —    (Patient since 2017)

Amazing eye doctor. Friendly staff. Highly recommend.


StarStarStarStarStar A very good place to go for eye health care. I ... —    (Patient since 2011)

A very good place to go for eye health care. I would recommend Ladd Eye Center to anyone.


StarStarStarStarStar Dr. Ladd and staff are friendly, helpful, and p... —    (Patient since 2018)

Dr. Ladd and staff are friendly, helpful, and professional. I highly recommend them for all your eye care needs. I give them a 5 star rating.


StarStarStarStarStar The appointment went as expected. Very professi... —    (Patient since 2015)

The appointment went as expected. Very professional and courteous.


StarStarStarStarStar Website ok. Found phone number and address. Des... —    (Patient since 2018)

Website ok. Found phone number and address. Description of services was informative.


StarStarStarStarStar First Visit.  —    (Patient since 2018)

First Visit. Very thorough. Dr. Ladd explains in layman’s words.


StarStarStarStarStar have always felt proud i chose Dr. Ladd and his... —    (Patient since 2013)

have always felt proud i chose Dr. Ladd and his office staff to care for my eyes.


StarStarStarStarStar very pleased with my first visit! Didn't have t... —    (Patient since 2018)

very pleased with my first visit! Didn't have to wait, Dr Ladd and his staff were very friendly, and my eye problem was diagnosed and corrected!


StarStarStarStarStar as always, very professional, very caring —    (Patient since 2012)

as always, very professional, very caring


StarStarStarStarStar Very short visit-got in fast and out. Dr. Ladd ... —    (Patient since 2016)

Very short visit-got in fast and out. Dr. Ladd only asked me a few questions after reviewing photos taken of my eyes. No actual eye test except given by the tech of reading letter. Set up for another appointment in 6 months.


StarStarStarStarStar Great service and time spent discussing options... —    (Patient since 2017)

Great service and time spent discussing options!


StarStarStarStarStar Great place to "see" —    (Patient since 2012)

The people in the office are friendly and knowledgeable. I've been going to Dr Ladd for years and I trust him.


StarStarStarStarStar Always treated professionally by staff who are ... —    (Patient since 2013)

Always treated professionally by staff who are personable!


StarStarStarStarStar couldn't ask for a better place to have your ey... —    (Patient since 2014)

couldn't ask for a better place to have your eyes examined


StarStarStarStarStar i love doctor ladd and all his workers they do ... —    (Patient since 2000)

i love doctor ladd and all his workers they do an excellent job of taking care of their patients


StarStarStarStarStar Good service and really like the patient portal... —    (Patient since 2015)

Good service and really like the patient portal.


StarStarStarStarStar Check up —    (Patient since 2017)

Had an eye check up and was prescribed glasses for electronic viewing use and eye drop for dry eye.


StarStarStarStarStar 5 star. Dr.Ladd and his staff are always friend... —    (Patient since 2006)

5 star. Dr.Ladd and his staff are always friendly and professional. They all know what they're doing and give the very best care and service. Would recommend to anyone.


StarStarStarStarStar Awesome experience  —    (Patient since 2017)

The staff and Dr. Ladd were friendly. Comfortable and professional environment. Highly recommend!


StarStarStarStarStar Great service and great people —    (Patient since 2017)

Great service and great people


StarStarStarStarStar Very friendly staff! Explained everything in de... —    (Patient since 2009)

Very friendly staff! Explained everything in detail! Professional people that seems to love their jobs! Facilities are very clean! Must have had a professional carpet cleaner that steam cleaned your carpets!


StarStarStarStarStar This was such a pleasant experience. I had neve... —    (Patient since 2017)

This was such a pleasant experience. I had never been to an optometrist before and he was so helpful and spent plenty of time to explain all of the processes he was going through..


StarStarStarStarStar Highly recommended  —    (Patient since 2009)

Great place with very professional team Dr Ladd is Awekme. Been using his office for many years.


StarStarStarStarStar I enjoyed my visit. Very nice! —    (Patient since 2013)

I enjoyed my visit. Very nice!


StarStarStarStarStar Great patient atomesphere, and Dr. Ladd is very... —    (Patient since 2016)

Great patient atomesphere, and Dr. Ladd is very thoughtful and knows what he's doing. I trust him with my eyes!


StarStarStarStarStar Fantastic visit as usual, I leave knowing I've ... —    (Patient since 2005)

Fantastic visit as usual, I leave knowing I've had the best eye exam and consult in the country.


StarStarStarStarStar Friendly and professional atmosphere!! Highly ... —    (Patient since 2017)

Friendly and professional atmosphere!! Highly recommended


StarStarStarStarStar Thanks for getting me in so soon —    (Patient since 2017)

Thanks for getting me in so soon


StarStarStarStarStar Our family loves Lasd Eye Care —    (Patient since 2013)

Our family loves Lasd Eye Care


StarStarStarStarStar This eye center is wonderful. —    (Patient since 2015)

This eye center is wonderful.


StarStarStarStarStar Dr. Ladd and his staff are always friendly and ... —    (Patient since 2012)

Dr. Ladd and his staff are always friendly and knowledgeable. We continually have good service at Ladd Eye Center.


StarStarStarStarStar Been wearing glasses for almost 50 years never ... —    (Patient since 2017)

Been wearing glasses for almost 50 years never had glasses that corrected my vision like the one that I just got thank you great job


StarStarStarStarStar Always treated professionally, service is polit... —    (Patient since 2005)

Always treated professionally, service is polite, on time and well explained.


StarStarStarStarStar I highly recommend Ladd Eye Center!! —    (Patient since 2016)

I highly recommend Ladd Eye Center!!


StarStarStarStarStar Wonderful service. Would recommend. —    (Patient since 2008)

Wonderful service. Would recommend.


StarStarStarStarStar A very wonderful and caring group of people to ... —    (Patient since 2014)

A very wonderful and caring group of people to do business with. Everything about this place is open, friendly, and professional from the youngest to the oldest individual there is a respectful and courteous attitude with a true desire to help.


StarStarStarStarStar Excellent exam from Dr. Ladd —    (Patient since 2012)

Excellent exam from Dr. Ladd


StarStarStarStarStar I Highly recommend Dr. Ladd the office staff an... —    (Patient since 2017)

I Highly recommend Dr. Ladd the office staff and Dr. Ladd are superb! Very friendly extremely professional tip of the line equipment very clean and nice selection of frames and reasonable prices! Highly recommend Dr. Ladd and his office staff and Velvet was extremely helpful in selection of frames!


StarStarStarStarStar Great Experience!!! Super Nice staff. Great Doc... —    (Patient since 2017)

Great Experience!!! Super Nice staff. Great Doctor


StarStarStarStarStar Ladd Eye Center is absolutely a five star.  —    (Patient since 2011)

Ladd Eye Center is absolutely a five star.


StarStarStarStarStar Very good exam and courteous staff. —    (Patient since 2015)

Very good exam and courteous staff.


StarStarStarStarStar Great staff! —    (Patient since 2017)

Very professional and helpful. Great staff! Would definitely recommend.


StarStarStarStarStar The Staff & Dr. Ladd were nothing short of amaz... —    (Patient since 2017)

The Staff & Dr. Ladd were nothing short of amazing. Nice, and friendly, helpful and accommodating. I would recommend Ladd Eye Center to anyone.


StarStarStarStarStar I do not have a negative thing to say about my ... —    (Patient since 2017)

I do not have a negative thing to say about my experience at your eye center . I think everyone was very knowledgeable and courteous. Good job gang.


StarStarStarStarStar The staff and Dale Ladd are always great with m... —    (Patient since 2015)

The staff and Dale Ladd are always great with me and my children. Very friendly and always helpful.


StarStarStarStarStar  —    (Patient since 2017)

My initial visit to Dr. Ladd was to have a piece of metal removed from my eye. My daughter also went for a regular eye exam. We found the office and equipment to be state of the art, and everyone there to be highly professional and friendly. - J. R. Riggs


StarStarStarStarStar It was very clean and the staff was very polite... —    (Patient since 2017)

It was very clean and the staff was very polite and helpful. Dr Lad was polite and very helpful on telling what was going on and setting me up on getting a siss removed from my eye .i have to say he was the best eye dr i have seen ..need more like him and his staff


StarStarStarStarStar Good People —    (Patient since 2017)

Excellent staff from the Ladies checking me in all the way to Dr Ladd, everybody made me feel comfortable and not rushed.


StarStarStarStarStar We love all the staff at Ladd Eye Center!! They... —    (Patient since 2016)

We love all the staff at Ladd Eye Center!! They welcome us all every visit.


StarStarStarStarStar All of you work like a fine oiled machine toget... —    (Patient since 2014)

All of you work like a fine oiled machine together and could not ask for a more friendly group. I am constantly telling people about you and I love Dr. Ladd... I look forward to coming in every time.


StarStarStarStarStar im so proud Dr Ladd is my Dr.  —    (Patient since 2010)

im so proud Dr Ladd is my Dr. He has taken such good care of my eyes. If I ask a question he always takes the time to answer me He always makes you feel welcome to his office


StarStarStarStarStar Love dr Ladd and the staff! —    (Patient since 2014)

Love dr Ladd and the staff!


StarStarStarStarStar The staff at Ladd Eye Center in Batesville, Ar is... —    (Patient since 2016)

The staff at Ladd Eye Center in Batesville, Ar is definitely the place to go with all of your optical needs. They posses great attention to detail, and are very friendly.


StarStarStarStarStar I was very pleased with the folks at Ladd's eye c... —    (Patient since 2016)

I was very pleased with the folks at Ladd's eye center. Dr. Ladd was very conciderant.


StarStarStarStarStar Had a wonderful experience at Ladd eye care!! Eve... —    (Patient since 2016)

Had a wonderful experience at Ladd eye care!! Everyone was so nice and helpful... Dr Ladd sure eased my anxiety of my visit! Great place, Great staff! I recommend you give this place a visit 😊


StarStarStarStarStar Always professional, prompt service!... —    (Patient since 2013)

Always professional, prompt service!


StarStarStarStarStar  —    (Patient since 2009)

Doc....You know your girls are perfect......But I'm at a loss for words...Wouldn't want to make you unable for them to work with!!!!! Hope you know how much you are appreciated!!!


StarStarStarStarStar Pleasant staff and kid friendly experience  —    (Patient since 2016)

The staff is very friendly and Dr Ladd is great with the kids. He is very pleasant and answers all of the 100 questions they ask with a smile on his face. Definitely helps with their anxieties about going to the doctor.


StarStarStarStarStar This was my first trip ever to see an eye doctor. Dr. Ladd and his staff treated me with kindness... —    (Patient since 2016)

This was my first trip ever to see an eye doctor. Dr. Ladd and his staff treated me with kindness and respect. I understood what Dr. Ladd explained to me about my eye exam. They all did an excellent job!!


StarStarStarStarStar Everyone was very nice! Was a very good visit!... —    (Patient since 2009)

Everyone was very nice! Was a very good visit!


StarStarStarStarStar I felt very good about my visit to Ladd Eye Center. Everyone was very friendly and knowledgeable ... —    (Patient since 2012)

I felt very good about my visit to Ladd Eye Center. Everyone was very friendly and knowledgeable and made a not so fun experience (not being able to see) into a better one. Also, I love my new glasses!


StarStarStarStarStar wait was a little long but the staff made up for it. The lady that moved here from Virginia was ... —    (Patient since 2016)

wait was a little long but the staff made up for it. The lady that moved here from Virginia was very nice and that goes a long way to offset a wait.


StarStarStarStarStar Very nice doctor. —    (Patient since 2006)

Dr Ladd seems like a good old country boy that treats his patients with respect and cares for there well being.


StarStarStarStarStar Wouldn't have any other eye doctor love Dr ladd he's awesome ... —    (Patient since 2000)

Wouldn't have any other eye doctor love Dr ladd he's awesome


StarStarStarStarStar Very nice and great with children.. Awesome ... —    (Patient since 2016)

Very nice and great with children.. Awesome


StarStarStarStarStar Best eye clinic in North Central Arkansas! —    (Patient since 2012)

Dr. Ladd and his staff are friendly and very professional. It's rare to feel totally at ease in a doctor's office, but visiting this clinic is a good experience. I would recommend the services of this clinic to absolutely anyone!


StarStarStarStarStar Nice visit! —    (Patient since 2005)

Dr. Ladd and his staff are always friendly and helpful. My appointment was quick and pleasant.


StarStarStarStarStar Very professional, friendly and effi... —    (Patient since 2016)

Very professional, friendly and efficient.


StarStarStarStarStar I didn't have to wait long, the girls who work there are always nice. The only problem was that th... —    (Patient since 2012)

I didn't have to wait long, the girls who work there are always nice. The only problem was that the equipment didn't want to run properly. Dr. Ladd's office agreed to work with me on payments for my eye problem. Rthey are great!!


StarStarStarStarStar My experience with y'all was great. This was my first experience with an eye Dr and I was really s... —    (Patient since 2016)

My experience with y'all was great. This was my first experience with an eye Dr and I was really scared before I came to see Dr Ladd and his staff. Everyone was courteous and professional. Highly recommend them


StarStarStarStarStar Office Visit —    (Patient since 2012)

Dr. Ladd and the staff are awesome. They make you feel right at home.


StarStarStarStarStar My visit was a great experience. The assistant was very informative and Dr —    (Patient since 2016)

My visit was a great experience. The assistant was very informative and Dr. Ladd explained my condition very well.


StarStarStarStarStar friendly  —    (Patient since 2016)

Great Job on the welcoming atmosphere! Great 1st impression.


StarStarStarStarStar We all love Doctor Ladd and his staff. They were all great —    (Patient since 2016)

We all love Doctor Ladd and his staff. They were all great. Doctor Ladd explained everything so thoroughly.


StarStarStarStarStar very courteous and helpful  —    (Patient since 2016)

very courteous and helpful


StarStarStarStarNo Star Pleasant experience —    (Patient since 2016)

Had to wait about 30 to 40 minutes before being called back. The testing and exam went well. Dr.Ladd seemed interested in my problems and in finding solutions for my vision difficulties. The staff was very courteous and professional.


StarStarStarStarStar Five Star —    (Patient since 2014)

Friendly, helpful, caring people. Dr. Ladd takes the time to talk to you about your problems and solutions. Does not make you feel like you are just another eye exam.


StarStarStarStarStar Great visit! —    (Patient since 2016)

Professional, friendly and accommodating personnel throughout appointment.


StarStarStarStarStar 5 star very professional service —    (Patient since 2016)

5 star very professional service


StarStarStarStarStar Absolutely love your office staff and coming to your office —    (Patient since 2005)

Absolutely love your office staff and coming to your office. I refer everyone that I know to your office and so does the doctor I work for. You are the best office and do not need to change anything!


StarStarStarStarStar I usually pay $25 or so this time was charged $119. So can not afford to go back —    (Patient since 2004)

I usually pay $25 or so this time was charged $119. So can not afford to go back. Plus just not right to over charge.


Reply

Mr. Baker, I am so sorry to hear that you felt you were overcharged for your office visit. We strive to give the utmost time and attention to patients with insurance. Our office checks to see if yearly deductibles and co-pays have been met in order to properly file your insurance. At the time of your exam you had not met your yearly deductible. Therefore, you were responsible for the total allowable amount of the office visit instead of the 20% you had paid in the past. We are truly sorry for any misunderstanding on our part and take our reviews from our patients seriously. Thank you for bringing this to our attention. I hope this helps you to better understand your insurance claim.

StarStarStarStarStar This was my first visit but I felt like I was at home. —    (Patient since 2016)

This was my first visit but I felt like I was at home.


StarStarStarStarStar Very friendly —    (Patient since 2016)

I have been using the eye clinic at the local WalMart and The Davis clinic. We switched because the Eagle Mt clinic was a horrible place to go. They are rude, not patient at all and not very honest! Trying to get a straight answer about a years worth of contacts was like pulling teeth. And I was quoted a price. The contacts came in, and they were the correct price but only a 6 mos supply. And they botched a pair of glasses, either they would only preset the frames or the lenses and never both at the same time. It took October to March to get it all settled so now my kid has to wait 1 1/2 years for her insurance to pick up the tab for a new pair the next year. Plus these were replacements so that puts her 2 1/2 years wearing glasses that she should have been able to replace in December :( and way Davis always sends people home with glasses whether they need them Or not. You can't tell me every patient over 4 needs glasses, sometimes it's just a check up. Anyway Dr. Ladd is friendly, warm and kind. He is great with kids and answers all questions no matter what. The staff is very helpful and have never been rude. Even their customers seem to be happy to be there. We will continue going to Dr. Ladd for our Eyecare needs.


StarStarStarStarStar Review —    (Patient since 2016)

I wish you would offer an Educator discount. Everyone was very nice and professional.


StarStarStarStarStar ok I have absolutely nothing bad to say about Ladd's Eye Care Center  —    (Patient since 2008)

ok I have absolutely nothing bad to say about Ladd's Eye Care Center . They are always very sweet and professional , they make you feel like family, and Dr.Ladd is like talking to my brother he can be serious and joking he just makes you feel like your at home just kicking it. I LOVE this place, i will never change my eye care center im here for good !


StarStarStarStarStar Dr. Dale and his staff  —    (Patient since 2005)

Dr. Ladd and his staff are always friendly and helpful. Dr. Ladd is always honest with me about my eyes, and neither he nor his staff ever try to pressure me into buying any product that is not necessary.


StarStarStarStarStar Always a pleasure,great service and friendly s —    (Patient since 2004)

Always a pleasure,great service and friendly s


StarStarStarStarStar THEY'RE A WONDERFUL PLace to go to  —    (Patient since 2000)

THEY'RE A WONDERFUL PLace to go to


StarStarStarStarStar one of my friends are coming to see Dr Ladd afterDr. Lowery does her cataract surgery —    (Patient since 2010)

one of my friends are coming to see Dr Ladd after Dr. Lowery does her cataract surgery.i was telling her about you and another friend came to him.Dr Ladd is great and his staff


StarStarStarStarStar Wonderful! —    (Patient since 2013)

Everyone was attentive and helpful. No waiting around. Dr. Ladd is friendly and professional. Good experience all around.


StarStarStarStarStar Velvet is the BEST! Love, love, love her! —    (Patient since 2010)

Velvet is the BEST! Love, love, love her!


StarStarStarStarStar Very, very happy with my first visit,,looking forward to a good relationship as time passes . —    (Patient since 2015)

Very, very happy with my first visit,,looking forward to a good relationship as time passes ..still going to miss Dr. Totten ..his office was only 200 yards from my house..Dr. Ladd was great ,,just sorry hat he s 30 miles away.


StarStarStarStarStar I was not able to get a bill to file with insurance because "they were doing the deposit —    (Patient since 2015)

I was not able to get a bill to file with insurance because "they were doing the deposit." That seemed odd. Otherwise, all was wonderful.


StarStarStarStarStar We have used Dr. Ladd since he began his practice in Batesville & have used him ever since —    (Patient since 2012)

We have used Dr. Ladd since he began his practice in Batesville & have used him ever since. He's thorough, very polite, & always smiling. We have used him for yrs. & plan to continue using him until he retires. But our family has used him since 1987, if my memory is correct. I would recommend Dr. Ladd to anyone who is new to the area or just looking for a good Optometrist!!


StarStarStarStarStar Appointment was for my daughter (11). We are treated with kindness each time I am in the office —    (Patient since 2015)

Appointment was for my daughter (11). We are treated with kindness each time I am in the office. Thank you.


StarStarStarStarStar Warm greeting and profession but personal visit. All questions answered. Thanks. —    (Patient since 2015)

Warm greeting and profession but personal visit. All questions answered. Thanks.


StarStarStarStarStar Thank you for being such a great Dr. The ladies at the front desk could've been a little nicer —    (Patient since 2014)

Thank you for being such a great Dr. The ladies at the front desk could've been a little nicer. But all and all it was a great visit.


StarStarStarStarStar Very Pleased —    (Patient since 2009)

I have always had a wonderful experience at Ladd Eye Center.


StarStarStarStarStar Got an appointment in a speedy time.  —    (Patient since 2015)

Got an appointment in a speedy time. Had a good visit and ordered my work glasses. Glasses came in faster than I expected. I had to come back in for Velvet to adjust them and she done a great job.


StarStarStarStarStar Recommend the Ladd Eye Center —    (Patient since 2012)

I have always received thorough and excellent eye care from the Ladd Eye Center. This is a good place to go if you need a good eye examination.


StarStarStarStarStar Great new eye care dr for me ! —    (Patient since 2015)

Great new eye care dr for me !


StarStarStarStarStar I appreciate you getting me in as a walkin . —    (Patient since 2015)

I appreciate you getting me in as a walkin .


Reply

Thank you we try our best to accommodate every patient!

StarStarStarStarStar great place! —    (Patient since 2015)

They all were so customer friendly! A great experience!


Reply

Thank you very much!

StarStarStarStarStar Dr an office staff are great! —    (Patient since 2005)

Dr an office staff are great!


Reply

Thank you!

StarStarStarStarStar Every person out there kind was kind and friendlyExcept the blonde that did my checks before I... —    (Patient since 2015)

Every person out there kind was kind and friendly Except the blonde that did my checks before I saw Dr Ladd


Reply

We are very sorry! We will do better next time! Thank you for coming and seeing us though!

StarStarStarStarStar Ladd's the best place for eye care!! —    (Patient since 2011)

Ladd's the best place for eye care!!


StarStarStarStarNo Star First time. —    (Patient since 2015)

The staff made me feel comfortable. Thanks


StarStarStarStarStar This was our first time using Dr. Ladd, who came highly recommended —    (Patient since 2015)

This was our first time using Dr. Ladd, who came highly recommended. We have officially found our new eye doctor. The kids loved him and the staff was very knowledgable and caring with the kids. Thanks, Ladd Eye Care! We had a wonderful experience!


StarStarStarStarStar This is the first time we have used Dr. Ladd, who came highly recommended —    (Patient since 2015)

This is the first time we have used Dr. Ladd, who came highly recommended. We have found our new eye doctor! The kids loved him and we felt like the staff and Dr were very knowledgable and very caring!


StarStarStarStarStar Dr. Ladd and his team are amazing. They go the extra step in making sure you are in  —    (Patient since 2014)

Dr. Ladd and his team are amazing. They go the extra step in making sure all your needs are met. I owe a HUGE thank you to these incredible people who are not only dealing with vision issues, but actually listening to me and doing everything they can to make sure my health issues are addressed. Thank you doesn't say enough for all you do. I pray that God sends you many blessings :)


StarStarStarStarStar You need mints for the waiting room. And free wifi.  —    (Patient since 2009)

You need mints for the waiting room. And free wifi.


StarStarStarStarStar Dr. Ladd and staff are awesome!! —    (Patient since 2014)

Dr. Ladd and staff are awesome!!


StarStarStarStarStar It's always a pleasure coming to Ladd Eye Center!! —    (Patient since 2013)

It's always a pleasure coming to Ladd Eye Center!!


StarStarStarStarStar Great Dr and friendly staff. Been with them for 14 years.  —    (Patient since 2004)

Great Dr and friendly staff. Been with them for 14 years.


Reply

Thank you for being such a loyal patient! We appreciate you!

StarStarStarStarStar 5 STAR Report —    (Patient since 2015)

Excellent care and services. I wish I had selected this Optometrist to perform all my eye care in the past.


Reply

Thank you very much! Glad you are a patient now!

StarStarStarStarStar ICU —    (Patient since 2010)

I enjoy Dr. Ladd's willingness to listen to concerns and working with me on any special requests. Overall, his staff is very amicable.


Reply

Thank you very much Tanya!

StarStarStarStarStar It is always a great experience at Dr —    (Patient since 2013)

It is always a great experience at Dr. Ladds! You are treated so professionally from the time you walk in until the time you leave . Everyone has a smile on their face and they make you feel like home!


Reply

Thank you very much! We truly appreciate your business!

StarStarStarStarStar dr. Ladd does a great job. five star —    (Patient since 2010)

dr. Ladd does a great job. five star


Reply

Thank you!

StarStarStarStarStar I LOVE Ladd Eye Center!!! I came in without an appointment scheduled and they said it wouldn't be... —    (Patient since 2013)

I LOVE Ladd Eye Center!!! I came in without an appointment scheduled and they said it wouldn't be a problem to fit me in. I literally have a blast when I come here! I love shopping for my new glasses and everyone is always super helpful when I'm picking through the huge amount of glasses I fall in love with. Dr. Ladd and his staff are the absolute best!!!


Reply

We always try our best to please every patients needs that we can! Thank you very much Katie!

StarStarStarStarStar very friendly staff, i have always appreciated all of you.  —    (Patient since 2007)

very friendly staff, i have always appreciated all of you.


Reply

Thank you!

StarStarStarStarStar Great people and services  —    (Patient since 2010)

Great people and services


Reply

Thank you for your business!

StarStarStarStarStar Dr. Ladd and staff were very knowledgeable and efficient. All of my  —    (Patient since 2015)

Dr. Ladd and staff were very knowledgeable and efficient. All of my questions were answered.


Reply

Thank you we try to make sure our staff is well educated to help our patients to our full ability!

StarStarStarStarStar Always a good experience —    (Patient since 2004)

I've never had any issues making an appointment, even at the last minute, and I've never had to sit very long in the waiting room. The staff are courteous and seem genuinely cheerful to be assisting you. They always explain what they'll be doing during their exams ("This device measures the pressure in your eye. You'll barely be able to feel it touching your eyeball"), which takes is reassuring. I've never felt rushed during an appointment. Selecting frames almost feels like a jewelry store experience--the ladies that work in that section take the time to help you find the perfect pair. I plan on being a customer for life, and would recommend them to anyone.


Reply

Thank you very much Amy! We truly appreciate your business and our goal is to always make a patients experience with us like yours!

StarStarStarStarStar I am always happy to see my friends at Ladd Eye Clinic '' enjoyed visiting with my friend , Dale  —    (Patient since 2004)

I am always happy to see my friends at Ladd Eye Clinic '' enjoyed visiting with my friend , Dale


Reply

Thank you Nancy!

StarStarStarStarStar I am always happy with my experience at Ladd a Eye Center.  —    (Patient since 2012)

I am always happy with my experience at Ladd a Eye Center.


Reply

We appreciate your business Michelle!

StarStarStarStarStar Every person I spoke to in the office was super nice and helpful. I appreciate the kindness. —    (Patient since 2015)

Every person I spoke to in the office was super nice and helpful. I appreciate the kindness.


Reply

Thank you Polly! We try to make sure every patients is taken care of!

StarStarStarStarStar Happy with my new Doctor —    (Patient since 2015)

Dr. Ladd and his entire staff were great. I had to wait a few minutes past my appointment time but that was because I was a new patient and had paperwork to fill out. I give them 5 stars :)


Reply

Thank you Ruth! We love getting new patients!

StarStarStarStarStar Happy with my new Doctor and his staff!! —    (Patient since 2015)

Dr. Ladd and his entire staff were great. I had to wait a few minutes past my appointment time but that was because I was a new patient and had paperwork to fill out. I give them 5 stars :)


Reply

Thanks again Ruth! :)

StarStarStarStarStar Great doctor and staff!!!r —    (Patient since 2008)

Great doctor and staff!!!


Reply

Thank you Carolyn for your business!

StarStarStarStarStar You have a wonderful, professional clinic —    (Patient since 2005)

You have a wonderful, professional clinic. I love coming to your clinic and refer folks to you all the time. Doing great don't change a thing. You are the best!


Reply

Thank you for referring to us Tammy! We appreciate you!

StarStarStarStarStar i couldn't ask for a better eye doctor than him he's great —    (Patient since 2000)

i couldn't ask for a better eye doctor than him he's great


Reply

Thank you for your business Angel!

StarStarStarStarStar The staff was awesome! They went out of their way to help me when I discovered I had a flat tire... —    (Patient since 2012)

The staff was awesome! They went out of their way to help me when I discovered I had a flat tire upon leaving the office, calling someone to come get it fixed. Thank u SO much! 😊


Reply

Every patient is important and we always try to help a patients in any way we can!

StarStarStarStarStar Visit was good the staff was very friendly —    (Patient since 2013)

Visit was good the staff was very friendly


Reply

Thank you very much for your review! Your feedback means a lot!

StarStarStarStarStar i was very happy in my service and i will send my family there —    (Patient since 2015)

i was very happy in my service and i will send my family there


Reply

Thank you very much for your review! Your feedback means a lot!

StarStarStarStarStar It's always a very nice environment and everyone is always very nice.  —    (Patient since 2014)

It's always a very nice environment and everyone is always very nice.


Reply

Thank you very much for your review! Your feedback means a lot!

StarStarStarStarStar I have used Dr —    (Patient since 2009)

I have used Dr. Ladd for over 20 years and he has never failed to keep up with my medical and vision needs. I am positive I am in the most professional and capable hands.


Reply

Thank you very much for your review! Your feedback means a lot! Thank your for being a loyal patient for all these years!

StarStarStarStarStar Great people —    (Patient since 2015)

First visit - staff and Dr. Ladd great! Although arriving 15 minutes early to fill out new patient paperwork, still had to wait about 30 minutes before exam started. Away from office about 2 hours - a little too long. However, very satisfied with thoroughness of exam and time spent with everyone.


Reply

Thank you very much for your review! Your feedback means a lot to help us improve!

StarStarStarStarStar The girl assigned to help me pick out frames was not helpful at all —    (Patient since 2015)

The girl assigned to help me pick out frames was not helpful at all. She acted like it a chore


Reply

Thank you very much for your review! Your feedback means a lot to help us improve!

StarStarStarStarStar Good visit. Will await my cataract evaluation with Dr. Lowery as to if I need glasses. —    (Patient since 2015)

Good visit. Will await my cataract evaluation with Dr. Lowery as to if I need glasses.


Reply

Thank you very much for your review! We always want to make sure our patients are receiving the best care that they can!

StarStarStarStarStar FIVE STARS —    (Patient since 2014)

I WOULD DEFINITELY GIVE 5 STARS! EVERYONE FROM RECEPTIONIST UP TO THE DOCTOR WERE GREAT!


Reply

Thank you very much for your review!

StarStarStarStarStar All the staff were very friendly. Great visit, thanks! —    (Patient since 2015)

All the staff were very friendly. Great visit, thanks!


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar Excellent care —    (Patient since 2015)

I will highly recommend your office to anyone who needs eye care. I'm very satisfied.


Reply

Thank you very much for your review! Your feedback means a lot to us! Thank you for helping us get the word out about your experience with us!

StarStarStarStarStar Great staff ... Friendly Doctor.. Make you feel very comfortable and they take their time with you. —    (Patient since 2011)

Great staff ... Friendly Doctor.. Make you feel very comfortable and they take their time with you.


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar You told me my insurance wasn't in network with Y'all after I had my exam why didn't you tell me... —    (Patient since 2015)

You told me my insurance wasn't in network with Y'all after I had my exam why didn't you tell me before? Now I am out $109 instead of a lot less!


Reply

Thank you very much for your review! Your feedback means a lot to us to help us improve!

StarStarStarStarStar I've always been pleased with my service at Ladd Eye Center —    (Patient since 2004)

I've always been pleased with my service at Ladd Eye Center. My wait beyond my appointment time was for good reason and it was not a problem. Great staff and great service!


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar Always love going to Ladd Eye Center! —    (Patient since 2006)

Always love going to Ladd Eye Center!


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar #4. My financial options were not explained because I have not yet decided on my frames —    (Patient since 2004)

#4. My financial options were not explained because I have not yet decided on my frames. The girls were very helpful and are ordering a couple of frames for me to try in order to get what I think I am looking for. Very, very nice!


Reply

Thank you very much for your review! Your feedback means a lot to us to help us improve!

StarStarStarStarStar Ladd Eye Center —    (Patient since 2015)

So happy with out experience at Ladd Eye Center. The doctor and the staff were all very helpful and friendly. I highly recommend them to anyone needing eye care.


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar Very friendly and professional office! I will definitely recommend them to my friends and family.  —    (Patient since 2015)

Very friendly and professional office! I will definitely recommend them to my friends and family.


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar Loved being there!!!!! As always!!! —    (Patient since 2007)

Loved being there!!!!! As always!!!


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar Excellent  —    (Patient since 2014)

Excellent place and people who go above and beyond to help. I am very thankful to Dr. Ladd and his staff!


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar I love Dr Ladd and his staff! Always treated awesome! —    (Patient since 2005)

I love Dr Ladd and his staff! Always treated awesome!


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar Professional and friendly service —    (Patient since 2013)

Everyone at Ladd Eye Center is always so professional but friendly. Dr. Ladd is the best. I would definitely recommend Ladd Eye Center to anyone needing vision services.


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar Office staff were all very friendly and helpful, and Dr —    (Patient since 2012)

Office staff were all very friendly and helpful, and Dr. Ladd was also kind and concerned with making me feel comfortable.


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar Everyone was really nice and very eager to help me with the paperwork and answer any question that... —    (Patient since 2015)

Everyone was really nice and very eager to help me with the paperwork and answer any question that I may have had. Very, very friendly people to be around. I highly recommend Dr. Ladd's Eye Care Center to anyone that needs eye-care.


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar They are kindly nice people —    (Patient since 2012)

They are kindly nice people


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar the visit was really great.and i will be returning. —    (Patient since 2015)

the visit was really great.and i will be returning.


Reply

Thank you very much for your review! Your feedback means a lot to us!

StarStarStarStarStar Dr. Ladd is great! Great personality and awesome with my kids! I would definitely recommend him:-) —    (Patient since 2009)

Dr. Ladd is great! Great personality and awesome with my kids! I would definitely recommend him:-)


Reply

Thank you very much for your review! Your feedback means a lot to us!