La Porte Vision Center
Dr. Deborah Bernay, Therapeutic Optometrist
462
Reviews
The Dr. met with me on time and I was given a very complete exam .
Apr 14, 2018
i like working with dr bernay! shes very professional and helpful
Dec 29, 2017
Competent, caring, courteous and the flan was good.:)
Dec 5, 2017
Everytime I come to La Porte Vision Center I am greeted with smiling faces! My experience is always pleasant and timely. Also, if you are having any eye problems they will get you in that day to check you out! I would recommend Dr. B to anyone.
Dec 4, 2017
They fit me in on one of the days Just before Hurricane Harvey hit! When I called There office I could tell they cared! Every Single person helped me and showed me I was more then just a $$$$! I was getting contacts for the first time and they held my hand until I got it! A 50 year old kid! I Highly Recommend them! 110% better then a Chain eye practice!
Aug 28, 2017
Everyone at La Porte Vision Center is very courteous and thorough and helpful in every way.
Jun 15, 2017
They are always very helpful only place that I go for my eye glass needs
May 23, 2017
Dr. Bernay (and staff) are very concerned & , courteous and Dr. Bernay always explains what she is doing and why She is interested in my eyesight and overall health. Glad to associated and have recommended you to friends.
May 22, 2017
Very friendly and courteous staff. Dr. was very informative and gave me some tips on use and care of my contacts which I appreciate. A family atmosphere that makes you feel welcomed and your needs taken care of.
Mar 1, 2017
Like the reminders of an appointment
Feb 16, 2017
I can always depend on Dr. Bernay to fix me up.
Feb 15, 2017
The service was timely. They were really informative about the health of me eyes. Great customer service and multiple options for eye wear and very affordable.
Feb 14, 2017
After calling for an appointment, I was in the next day ! The staff & Dr.were amazing & kind ~ Very knowledgeable! Great experience & will recommend to friends & family :-))
Feb 10, 2017
Great and thorough service as usual!
Feb 9, 2017
Staff is always pleasant and take time to answer any questions you may have.
Feb 8, 2017
The La Porte Vision Center is more than just going in & having your eye glasses made. You're greeted with a smile from the staff when you first walk in. I don't believe I've waited more than 10 to 15 minutes in the waiting room at the most. It's a family atmosphere that you're welcomed into. I've had a lot of issues with my eyes & Dr. Bernay is very patient & kind as she genuinely cares about you. Dr. Bernay will flip that glass lense back & forth till your confident your picking the right view. After your examination your led to pick out your new frames. They have a young lady that knows how to "frame" your face with a style that best flatters you. I wasn't certain what frame I wanted & she was patient with me showing me all the features & options that best fit my needs. They have a good selection & will order frames if need be. I believe if you go to the La Porte Vision Center you'll have a life long relationship with them. I know you'll leave satisfied with the experience of family.
Sep 4, 2016
Dr Bernay is an amazing eye doctor and she understands your needs. She is patient and kind and the staff Monica, Claudia and Tory are also ALL Rockin Awesome!!! A great place for glasses and contacts and the variety of stylish frames are great!
Aug 1, 2016
The staff is friendly and efficient. Dr. Bernay is very thorough in her examination and discusses her findings after the examination. She does not suggest a new prescription if there are only minor changes in vision since the last visit. I have been seeing Dr. Bernay since we moved to La Porte almost 30 years ago.
Jul 31, 2016
Dr. Bernay and staff are wonderful !!
Jul 25, 2016
Very comprehensive eye exam, non-invasive treatment for blepharitis (missed by one OD, not treated effectively by another), almost no waiting time, friendly/smiling staff, . All positives. Yes, I would refer friends and family.
Jul 18, 2016
Excellent! Friendly staff and Dr. Bernay is very efficient and helpful.
Jul 16, 2016
Dr Bernay is so nice and makes anyone feel comfortable. We love that there is toys for the little ones in the waiting area. The office is clean and every is friendly.
Jul 16, 2016
LaPorte is a very professional facility and the people are very friendly.
Jun 26, 2016
It seems there were about four patients being served at the same time which meant we all had to wait around while others were being served. So....each of us had tone there much longer than necessary.
Jun 25, 2016
Great Place, will definetely be back!
Jun 23, 2016
The flow of my appointment went well. I did not wait too long in any one area. Thank you.
Jun 22, 2016
I love to support my local merchants and business owners in La Porte I needed my vision checked and they were ale to do it the same day. The people are really nice and helpful. The Doctor very caring. Great experience
Jun 19, 2016
Everyone helpful and courteous.
Jun 13, 2016
Making the appointment was real smooth, and Dr Bernay was amazing. My contacts are amazing.
Jun 10, 2016
Making the appointment was real smooth, and Dr Bernay was amazing. My contacts are amazing.
Jun 10, 2016
Excellent service. Thank you so much and God bless!
Jun 6, 2016
Awesome health professional met all my needs with understanding and care.Thanks Dr for being on my care team!
Jun 6, 2016
The office has amazing staff. They are courteous and very knowledgeable. I was given such gracious attention and found an amazing pair of frames. The variety of designer frames was above the others. Dr. Bernay is such a sweet person and gives time, explanation and 100% knows what she is doing. I will continue to use her for my eye health.
May 27, 2016
Friendly professional staff that doesn't mind taking the time to answer all of your questions
May 20, 2016
They are very nice and everything went well at appointment
May 14, 2016
Excellent service as always for the past 30 years.
May 8, 2016
I rate 5 stars I recommend my family and friends to, the LaPorte Vision Center. The staff are all professionals, in their job descriptions. Dr. Deborah Bernay, is one of the finest Ophthalmologist, you'll ever meet. I trust her with my eyes.
May 7, 2016
I have always enjoyed the experience I have received when I have had eye appointments. Everyone who works in this office has always been very professional and kind. I never regret having to have my eye appointments because I have always felt my situation was of their best interest and I received great care.
Apr 29, 2016
Your Clinic and staff are amazing
Apr 16, 2016
Friendly staff and great care. The Doctor is wonderful!
Apr 9, 2016
Everyone is nice and friendly. The doctor took time to expalin answers to my questions.
Mar 30, 2016
These are the BEST Professionals that I have had the pleasure of being handled by, in YEARS! Two Thumbs UP and Hats OFF ! THANKS! Retired SMSGT Billy Howard
Mar 27, 2016
Excellent customer service with the staff and Dr. Bernay is very personable and attentive to your needs as a patient.
Mar 20, 2016
They are the best! The only place I would ever go! I bring my grandchildren here too, Dr.Bernay is the only person I would trust with my family's eye care.
Mar 13, 2016
Friendly , and they make you feel at ease.
Mar 13, 2016
This place has great people working there!
Feb 27, 2016
Dr. Bernay will work hard to get you the best care even if it takes several visits to accomplish.
Feb 20, 2016
Dr. Bernay is knowledgeable and will take the time to explain things and answer questions The office staff is always friendly, helpful and accommodating.
Feb 18, 2016
The ladies were very kind. I would come back anytime!
Feb 13, 2016
Dr. Bernay was so thorough in her examination. I will definitely go back to her. A 5 star rating for the entire staff.
Feb 11, 2016
Another excellent visit to Dr. Bernay and the staff.
Jan 26, 2016
Each staff member that worked with me was professional and friendly. The technology used was impressive. It was so convenient to have everything I needed in one location.
Jan 25, 2016
Always a pleasurable experience from start to finish..
Jan 24, 2016
I was treated very professionally from the moment I walked into the office. And I felt comfortable and confident in the care I received. I really like Dr. Bernay and her staff. I also really like and appreciate the variety of eyeglasses and the time spent by the staff helping me find the right ones for me as well as the professionalism in filling my prescription. In fact, I've never had a better fit than I had this past year and I plan to get my next pair here as well. It's great having such a great optometrist so close to home.
Jan 24, 2016
I have always been treated professionally...
Jan 20, 2016
5 Dr. Bernay performs a very thorough examination and kindly explains the purpose for each procedure. Her friendly staff is courteous and professional. The selection of frames is outstanding, and I left feeling confident that my new glasses and lens will fit perfectly.
Dec 30, 2015
I love the way Dr Bernay takes her time with you and gives a thorough examination. She makes good suggestions on how to improve your health also. Five Stars
Dec 23, 2015
I have enjoyed my visits to La Porte Vision Center for many years. I trust that they will take care of my eyes and direct me in the right direction on vision care.
Dec 18, 2015
I never give 5 stars as I feel in my review title, but this is close. I really felt cared about.
Dec 18, 2015
I have been using Dr Bernay since I was in high school (a very long time). I have a very powerful prescription and she has always provided options for me when contact companies stopped making my prescription. I would highly recommend this office to anyone.
Dec 17, 2015
Have always had an excellent experience at LaPorte Vision Center. Nora did my testing and explained everything along the way so I knew what was going on and what I needed to do and was very pleasant. Tori took care of my glasses expertly. Dr. Bernay, as always, gave me exceptional care. I have a yearly appointment whether I have a issue or not -- very important to do so!
Dec 10, 2015
Everyone in the office is super nice and so helpful.
Dec 3, 2015
All the staff is friendly and helpful.
Dec 3, 2015
Great experience Sorry I stayed away so long
Dec 3, 2015
My visits are always pleasant. I feel that everyone there knows their job. They know how to help you select the right pair of glasses. Dr. Bernay is an excellent dr. and is very thorough in her exam. I've been going there for many years and I like that it's a local practice in LaPorte where I live.
Nov 30, 2015
5 excellent service. Thank you.
Nov 19, 2015
Great customer service and every is very pleasant.
Nov 17, 2015
The lady that did my initial testing was very attentive and professional. She deserves a raise.
Nov 13, 2015
This was my first eye doctor experience. They were patient with my nerves, and told me what was going to happen. I appreciated that they were willing to do that. My financial options weren't really explained to me though. Tori told me prices about glasses, and discounts, but that was it until I was leaving and got told the amount I owed.
Nov 12, 2015
I was very blown away by the exceptional staff in this office. From the receptionist all the way to the doctor, the service couldn't have been better!!
Nov 10, 2015
I have never had an eye exam like this one. So thorough. Staff and Dr. Bernay tested my eyes from charts to machines. Very professional.
Nov 9, 2015
This group takes care of business. Efficient, knowledgable and very courteous. I am 72 yrs. old and have purchased many pairs of glasses. This visit was my first one at LaPorte Vision Center. A very good experience!. I highly recommend them!
Nov 7, 2015
It was a great experience all the way around. I would recommend them to everyone. Torrie is very good at exspaining the different styles and types of glasses they have.
Nov 6, 2015
5 stars They greeted me nice and we're very kind and professional and had toys for my daughter to play with
Nov 5, 2015
I've been going to Dr. Bernay for many years and have received excellent service and caring from her and her staff.
Nov 3, 2015
The staff did everything possible to help me with insurance/coupon issues.
Oct 28, 2015
5 Keep up the great work!
Oct 24, 2015
It was a comfortable feeling and I appreciate your hours to accommodate folks like me.
Oct 23, 2015
Not big on going to the doctors, but who is? Saying that, the staff and doctor are very friendly and knowledgeable. They have cool new eye machines that I really liked:) No puff of air in your eye, which I was exicited about!!!! Highly recommend a visit.
Oct 19, 2015
again, the lady that discusses the frames was not aware that I needed a special frame type due to lenses,until the Dr came out to say so
Oct 17, 2015
The personnel and doctors were exceptionally professional - on time - and very knowledgeable to answer all questions. The eyewear selection is amazing - all top quality and all reasonably priced. You definitely need to visit this place for comprehensive eye examination and eye wear.
Oct 15, 2015
Dr Bernay performs a very detailed eye examination and the ladies that work in the office are always very helpful when needed. Thanks!
Oct 12, 2015
We had a wonderful experience! Everyone was so friendly!!!
Oct 11, 2015
Been a patient for 8 years; would not consider anyone other than Dr. Bernay and her staff
Oct 4, 2015
Everyone is so super nice and attentive. Quality time spent to ensure you are taken care of. THANK YOU!
Oct 2, 2015
the lady that helped me pick out my glasses 5
Sep 30, 2015
Overall, GREAT EXPERIENCE!
Sep 28, 2015
Thank you for fitting me in as I was late for my scheduled appointment, this was very benefiical to me because of work hours and like my appointment date I got called out to work on my day off.
Sep 28, 2015
All my concerns were addressed in my visit. I feel I am getting the best possible care available.
Sep 26, 2015
I wil give them a thumbs a 5
Sep 20, 2015
5. Everyone there is very nice an professional, and helpful
Sep 20, 2015
I always enjoy my appointments because everyone is so friendly and they are ready to answer any questions I might have. They also have to decide what frames look best on me. Thanks to them all! I give them a "5".
Sep 12, 2015
excellent care and friendliness as per usual- I drive from Houston to see Dr. Bernay and will continue to do so.
Sep 11, 2015
Dr. Bernay is thorough and so easy to talk to.
Aug 22, 2015
Excellent. I give you a "5" rating.
Aug 20, 2015
The team here and very helpful and caring. Deborah Bernay is very polite and will listen to evey question you have about anything. Everytime I leave here, I leave in a good mood knowing everything I wanted to know plus more. I highly recommend this place for anybody!
Aug 13, 2015
I always enjoy talking to staff members before I leave. I know they are busy but they take the time to speak with me.
Aug 5, 2015
Great Service from knowledgeable, friendly staff.
Jul 31, 2015
Excellent experiencs and staff. Through examination very well satisified. 5 star
Jul 18, 2015
Dr.Bernay is the number one eye doctor in the bay area. Just my humble personal opinion.
Jul 18, 2015
Had a great experience. Office people are friendly courteous. The doctor is knowledgeable and experienced. I give a 5 rating.
Jun 28, 2015
I will give you not five start I will give you TEN STARTS ********** Thanks for the great service
Jun 28, 2015
5 Exellent service! VERY professional.
Jun 25, 2015
I have been going to Dr. Bernay for more years than I can remember and now my whole family are patients. She is very knowledgeable and really cares about her patients. I highly recommend her
Jun 24, 2015
I was treated excellent & like I was their only patient. Dr. Bernay was VERY friendly & took her time & answered every question I asked. The person that fitted me for my glasses was very friendly & also answered all my questions & gave me more information. I would refer Dr. Bernay anytime to all my family & friends. She is EXCELLENT
Jun 17, 2015
Dr Bernay is an excellent Clinician. She is sweet, personable and highly skilled. She has a really lovely team to assist her patients with selecting eyewear too. My husband and I were so pleased to find them. We will definitely be permanent patients!
Jun 12, 2015
Visit and care =5. Business transactions =2 (monies owed me since March 2015 still have not been returned to me, brought it up in April to no avail)
Jun 8, 2015
Everyone was very friendly and professional. Each step was explained.
Jun 4, 2015
A very professional and caring staff.
May 31, 2015
The staff remembers me & greets me by name. I have had a series of eye infections & they have been very helpful. Looking forward to the new RX sunglasses they recommended.
May 15, 2015
Wide selection of frames. Everyone was very polite and friendly. Appointment was fast and easy. I couldn't be more pleased.
May 14, 2015
Dr. Baray very well could have saved my eye sight! I am VERY gratefull and would recommend her to everyone!
May 14, 2015
Love y'all. You're like extended family.
May 10, 2015
We are longtime patients of Dr.Bernay. She is always very caring, efficient and professional. She takes time with each patient to listen to their eye concerns and explains options and needed care. Her office provides a spectrum of eyecare tests as well as a great selection of eyeware and contacts onsite. The office staff is very friendly and knowledgeable in their areas. ( esp. Monica) The care is top notch! 5 stars!
May 6, 2015
My office visit at La Porte Vision was a very pleasure relaxing visit. The office staff treated me like I was very important, and that meant so much. I could have gone any where, but I love the one on one care that they give.
May 5, 2015
Great experience sending my better half there this week. As we age we need to focus on on our health and the best care of, thanks to the team at LaPorte Vision Center for making the eye care portion of this possible.
Apr 26, 2015
Most comprehensive exam I have ever had.I Highly recommend Dr. Bernay.
Apr 17, 2015
five It was an excellent exam! Thank you all!!
Apr 6, 2015
Dr. Bernay was very thorough. She took her time with me and addressed issues I have struggled with for a number of years. Every staff member I encountered was knowledgable, courteous, amicable and above all, professional.
Apr 6, 2015
There could be more smiles on the employees faces, but I do understand they are busy.
Apr 4, 2015
As always Dr. Bernay and her staff are wonderful. The staff always welcome you as if they just saw you yesterday, and Dr. Bernay always makes you feel comfortable and explains everything that is going on with your visit.
Mar 27, 2015
Everyone was so welcoming from the moment that I walked in until the moment I left. I felt that everyone I emcountered had a genuine concern about me. The women who helped me pick my frames were particularly patient and gave really good advice. For the first time, I will actually feel comfortable wearing my glasses!
Mar 22, 2015
5 STARS I really enjoy being a patient at your facility all options are explained the staff is great and the Dr. is excellent.
Mar 22, 2015
Laura is a special needs patient and everyone was very understanding and worked with her in a very patient manner.
Mar 12, 2015
This office was very helpful and worked me in when i had an emergency and no appointment. The whole staff was extremely nice and understanding.i would recomend is office to any one that asked.
Mar 8, 2015
The staff there is like family!!!
Mar 8, 2015
Dr. Bernay and her staff are very helpful and knowledgeable. I like having such an efficient eye doctor so close to home. I give Dr. Bernay 5 stars!
Mar 1, 2015
My visits with this office are always great. The staff is wonderful - all polite and knowledgeable. I recommend Dr. Bernay and her staff to all of my family and friends.
Feb 27, 2015
5 star service every visit! Dr. Bernay and her staff really take the time to make a personal connection with each patient and really provide exceptional quality of care. The atmosphere in the office is professional and the diagnostic instruments and equipment is of the latest technology which gives me peace of mind that I am receiving the highest quality of care available.
Feb 25, 2015
The team here are very professional and respectful. This was my first time here and the team treated me like if I was family. The team is very respectful and honest 100%. I would recommend anybody and everybody that is looking for a good and honest place to go to.
Feb 20, 2015
Very fast and reliable. Went in early and staff and Dr. were very proffessional.
Feb 17, 2015
Dr. Deborah Bernay and everyone at LaPorte vision center makes going to the eye doctor and having to get glasses an easy process. Recommended to all my family.
Feb 11, 2015
The rating is a 5!!! Everything was great. I was greeted well.I got in earlier than my appointment time,which was great. All of the steps of my exam were explained to me thoroughly.I understood them all. I would definitely recommend Dr. Bernay to my family and friends.
Feb 10, 2015
Five star professional all the way
Feb 9, 2015
We give you a 5 star rating. Dr. Bernay and the La Porte Vision Team is always superb in their work and give helpful attention to every details makes a world of difference. But it is the care and personal service which always shines through. We know our eyes are taken care of because of you!
Jan 28, 2015
Dr. Bernay and her professional, knowledgeable staff always make my annual eye appointments a positive experience. Dr. Bernay is the best at fitting contacts. I wear the multifocal lenses, and she has always gotten my prescription right. Her staff takes measures to ensure accuracy of records which makes the insurance and payment process flow smoothly.
Jan 28, 2015
Great office and great staff.
Jan 26, 2015
Great Teamwork and the best of new technology. 5 stars all the way.
Jan 18, 2015
Very impressed with ALL the staff and the newest technology.
Jan 18, 2015
Dr. Bernay is very good at explaining issues and making you feel comfortable. She is very professional and well informed about how my diabetes affects my vision. Her staff is very friendly.
Jan 12, 2015
Outstanding service from beginning to end.
Jan 8, 2015
I appreciated an appointment the day I call for one but front office did not greet me upon signing in or even after I sat in the waiting area. Was not spoken to until I was called back for the initial "intake".
Jan 5, 2015
The client should be told that tri-focal glasses require a lot of adjustments for an extended period of time. This might work after a month of trial and error.
Dec 31, 2014
Wait time even though we had an appt needs to improve.
Dec 28, 2014
Greatly appreciated Dr. Bernay's comprehensive exam and explanations. Great experience.
Dec 25, 2014
5 star!!! Nice clean place. Technology they have and use is top notch. Ver impressed. The only thing is that I waited for 30-45 min to b called. I'm still rating 5 bc I came in on someone's cancellation and didn't have to wait 2 extra weeks. People r nice. Highly recommend this place. They know what they r doing and talking about. Very impressed, I would deff consider going again. I like this place better than d place I have been going for 15yrs.
Dec 20, 2014
Very friendly and professional office. I felt welcome and cared for.
Dec 18, 2014
I've been using Laporte Vision for a few years now. The reason I continue to use them is because these ladies are very friendly and take their job seriously. Very knowledgeable and friendly.
Dec 18, 2014
I had test done that had never been done before
Dec 13, 2014
Wonderful doctor and staff. Spends quality time with you and does a thorough exam. Gives excellent advice on preventive care.
Dec 6, 2014
Very thorough examination with explanations of procedures. Friendly service, and made me feel like I was with family! Thoroughly enjoyable experience.
Dec 5, 2014
5 stars. Dr. Bernay was very professional and informative. I had metal shavings in my eye and she was able remove what urgent care could not. I would highly recommend Dr. Bernay.
Dec 3, 2014
5 I have always enjoyed my visits at the la porte vision:)
Nov 25, 2014
My visit was awesome, from being greeted by Tori to the exam with Dr. Bernay, everyone was friendly and professional. Office was clean and everyone was genuinely in a good mood.
Nov 21, 2014
Concern for germs. Clean plastic to fill out, saving paper was well as not having a clip board full of germs.
Nov 16, 2014
You feel like family here.
Nov 14, 2014
Excellent service, very happy with services received. Been coming here over 20 years. Great staff.
Nov 10, 2014
Staff very gracious and helpful as was Dr. Bernay. Everything was explained explicitly. I left the office knowing much more about my eye problem than I did going in.
Oct 27, 2014
Love, love this place. The staff is excellent!
Oct 26, 2014
Thanks for your great services all these years.
Oct 24, 2014
Super nice, very knowledgeable and helpful. Ms. Monica is great, we love her!
Oct 15, 2014
I definitely felt welcome and appreciate that I was accommodated at such short notice. The staff was very courteous and helpful. You got a 5 star rating from me!
Oct 14, 2014
Would definitely recommend friends and family. 5 stars.
Oct 5, 2014
Everybody that works the front area is very kind and helpful. I think Dr.Bernay is amazing and she always takes your medical history into consideration.
Oct 3, 2014
This office is filled with people who truly care about their patients. Customer service is an important part of any business and this office has excellent customer service.
Oct 3, 2014
Friendly, competent service. With many choices, for years I have chosen Dr. bernay's office for my eye care.
Sep 26, 2014
I enjoyed working with these professionals. The service was very friendly and I was treated well.
Sep 26, 2014
My comments disappeared. Experience was wonderful. Staff are all friendly and helpful. The technician who conducted tests is knowledgeable and explains everything. Dr Bernay is exceptional. She is efficient, explains Everything, and never makes feel as if she has something else to do.
Sep 25, 2014
Staff is always so friendly and helpful. Technician who did my tests was very competent and explained all steps fully. Dr. Bernay is very competent and I trust her explicitly. She always explains the results of my visit and never acts like she has something else to do! I always enjoy my visits.
Sep 25, 2014
I feel like a family member when I'm there. I rate this a 5 +pi
Sep 20, 2014
The staff is a caring and hard working group they made me feel welcome and tried to solve any concerns on comfort and quality of vision. I would highly recommend Dr. Bernay and her staff.
Sep 15, 2014
Dr. Bernay provides excellent care and service.
Sep 14, 2014
Great place for someone like myself who is extremely farsighted, many options are given to you. Thanks
Sep 14, 2014
I like being able to complete and have all of the pre-examine paper work done before the appointment and on-line.
Sep 9, 2014
I immediately felt welcome as soon as I walked in the door. My exam was thorough and included tests I had never experienced at any other optometrist. Dr. Bernay was very kind and is an excellent doctor.
Sep 7, 2014
EVERYONE WAS VERY NICE, HAVING A BABY IN THE OFFICE GAVE IT A SMALL HOME TOWN FEEL.FIVE STAR RATING.
Sep 7, 2014
My girls were very happy that they found the perfect frames. We were pleased with all of the testing.
Sep 6, 2014
Everyone is so friendly and very helpful.
Sep 4, 2014
Great fast friendly service
Sep 1, 2014
Tyler is 10yrs old and has autism. Your staff handled him so well. I was very impressed by the patience of everyone. It was a great experience and we have found our Vision home. Thank you all so very much for your understand and kindness. Regards, Anna Miller
Aug 24, 2014
5 Am more than pleased with the advice, care & treatment, everytime I visit!
Aug 24, 2014
The staff was very helpful along with doctor. Maybe shouldn't dilate eyes before looking at frames, just a suggestion. Could not see real well to pick out the frames. Other than that 5 stars
Aug 24, 2014
I rate this vison center a 5
Aug 18, 2014
I've had vision needs for over 30 years. Dr. Bernay's office is by far the most comprehensive experience I have ever had. I feel her work is throurough and her staff is personal and friendly.
Aug 17, 2014
Dr. Bernay is very thorough in her exams. We have been patients for a couple decades. She helped us through changing acuities, injuries and medical issues. She is the best . Her office staff is professional and well trained. Monica does a beautiful job of running the office. Dr.Bernay is very active in community organizations. Rating 5!
Aug 10, 2014
I have used Dr. Bernay for over 20 years, she has dealt with all my vision issues with great care and solid advise.
Aug 10, 2014
I like the relaxed atmosphere. Everyone there was friendly and pleasant to deal with.
Aug 8, 2014
Great service from thee everyone here. The Doctor was excellent.
Jul 28, 2014
Everyone at this practice is extrenely friendly and couretous. Dr. Bernay is very thorough, kind and gentle. I actually enjoy my visits with her.
Jul 28, 2014
Wonderful employees; great, dedicated and thorough Doctor. Doesn't get any better!
Jul 27, 2014
An excellent, courteous, and knowledgeable staff throughtout. My experience at La Porte Vision center exceeded all expectations.
Jul 27, 2014
Superb and amazing service. Thank you so much.
Jul 20, 2014
Always a positive experience.
Jul 20, 2014
Docfor, I admire fhe way you keep up with the most recent greatment equipment and can send copies by e-mail to specialists.
Jun 28, 2014
Always greater and treated well.
Jun 22, 2014
Staff and dr are great with my 10 year old daughter!
Jun 21, 2014
Very professional and friendly. They know their stuff. Make you feel comfortable.
Jun 13, 2014
Feeling Better! Thank you!
Jun 13, 2014
everyone is very helpful and knows how to help you. they are very funny too1!they are very family friendly too!
Jun 12, 2014
My family has been going to La Porte Vision for about 10 years. Great service and friendly atmosphere makes you feel like family. HIGHLY RECOMMEND
May 18, 2014
The nurse and doctor were very attentive to my condition and wanted to know all details to know how to treat me. Thank you for being so caring!
May 11, 2014
Last year I went to TSO and the service there ws horrible. I will definately be coming back to Laporte Vision for my whole Family. Everyone was very nice and gave plenty of details. The enviroment there actual felt like home! :)
May 9, 2014
I like coming here except that the wait is always too long. I also didn't see any need to read the eye chart Since I came in for an irritated eye inflammation. So reading the Eye chart with an eye that's not healthy to begin with was a waste of time To me. Answering questions that I had to repeat to Dr. Bernay was another waste of time. The Staff is nice and i like Dr. Bernay, I just don't like the waiting between Patients.
May 3, 2014
Excellent service and care Thanks as o much Diane S
May 2, 2014
I was glad I went not relizing I had some issues with my eyes. I felt a little pressure on getting extra stuff added to my new glasses but maybe will see how everything works out for the year.
Apr 30, 2014
The waiting area in the exam room section of the practice is much too small. Can't stand being cheek to cheek with people who smell of smoke.
Apr 27, 2014
With no hesitation, I would rate this office as a 5! We are third generation clients so not only are we secure in our care but also in the care that our children received there. And now, we encourage our grand children to visit your office and entrust their eye care to you.
Apr 24, 2014
Great service by Doctor Bernay and Staff!
Apr 23, 2014
Excellent. Would recommend highly
Apr 14, 2014
I was pleased with the first visit and look forward to getting my glasses next week.
Apr 7, 2014
i drive from mid-town Houston to see Dr. Bernay and will for as long as i'm able. She and Dr. Wade have been my eye guys since i first needed care. i have a genuine trust in the whole organization.
Apr 7, 2014
Great.short notice request is deeply appreciated.
Apr 6, 2014
Best place for a eye exam ever.
Apr 5, 2014
I sincerely appreciate Dr.Bernay working me in on very short notice. She's the best!
Apr 1, 2014
The quality of care was excellent and I felt that I received 100% of the staff and doctors attention while I was there. The only thing that I have concerns with is that I was told to be seen in one week for a follow up exam and they could not see me for two and a half weeks later.
Mar 31, 2014
WHAT A WONDERFUL TEAM! WE BOTH LOOK FORWARD IN CONTIUEING OUR EYE TIME WITH THIS STAFF!
Mar 30, 2014
Caring and personal. Grateful to have such great eye care.
Mar 27, 2014
Everything was peaceful and helpful. I did not have to wait very long.
Mar 26, 2014
To keep it short and simple, all of my visits at L.P.V.C. are Very good and excellent. Sincerely, Ronnie Sharp
Mar 25, 2014
Services was very good, excellent staff very helpful and kind. Just need to work on explaining the cost of your services up fronth.
Mar 24, 2014
4.5 Some of the office could have said hello or at least acknowledge that I as there, but, I survived. I am looking forward to picking up my t-shirt my next visit.
Mar 22, 2014
5- Excellent!!! I would not go to another doctor unless I absolutely had to. I moved and still would not use another eye doctor! This place s great!!!
Mar 14, 2014
I felt like a family member instead of a patient. Everyone was warm and friendly! You have a new client Thanks:) MCB
Mar 13, 2014
Dr. Bernal is outstanding in her diagnosis and patient care. My wife and I are very confident with the care she has provided to our eyes.
Mar 11, 2014
5. Awesome staff and Dr. . Really care about you best options for eye care.
Mar 8, 2014
Best eye exam; job well done!
Mar 5, 2014
Very friendly office staff. Dr. Bernay takes the time to talk with you and answer questions you have.
Mar 4, 2014
This is a great vision place! It was much better than previous ones that I have been to. Mrs. Deborah is a sweet lady and know how to do her job very well and the staff is absolutely amazing
Mar 1, 2014
I am very unhappy with not being told up front about charges not covered by my insurance and I was not given the option to opt out of procedures not covered by insurance. It was like being a car lot lots of technical info without cost plainly discussed. The office manager was only interested in making money and not making the patient happy.
Feb 28, 2014
The whole crew is simply marvelous!
Feb 20, 2014
I felt so pampered and cared for that it is hard to put into words! They are phenomenal!
Feb 17, 2014
I enjoy the small family atmosphere at La Porte Vision. We have been patients here for at least 25 years. Dr. Bernay is very thorough with her exams and knowledgeable about eye problems. She has a network of specialists if you need a referral. We are very grateful for her astute recognition of problems for my son and husband. The office staff is always very friendly, attentive and willing to explain financial information. Thanks, Monica! Remember the best things come in small packages and are worth the wait!
Feb 14, 2014
I have been wearing contacts for years so have been to a few eye doctors, but have been going to doctor bernay for 11years now and am SO happy with her and her staff. My kids see her and she is great with them too. Her staff is always nice, friendly, and very helpful.
Feb 12, 2014
Great experience, great staff and great doctor.
Jan 31, 2014
What visiting the doctor should be like: efficient (limited waiting) with a calm and friendly atmosphere.
Jan 27, 2014
Good job by all. Thanks!
Jan 22, 2014
From the beginning of Dr. Bernat's practice in La Porte I have recommended her to many people. Some of our family members also choose Dr. Bernat for their eye exams. I.Pulleine
Jan 16, 2014
They were extremely thorough. I have already recommended them to a friend.Everything was clearly explained to me when they were finished.
Jan 13, 2014
Your office staff and doctor were very professional. I would recommend your services to my friends and family.
Jan 12, 2014
Dr.Bernay is an excellent doctor but the cost of frames and lens are extreme.Especially for a retired person.
Jan 12, 2014
I felt that I was being cared for very well.
Jan 10, 2014
I'm confident that I'm receiving good care when i visit your office.
Dec 29, 2013
Great experience as always! My family has been here since 2000!
Dec 19, 2013
I was impressed with the staff and especially Dr. Bernay. My eye exam was extremely thorough and she explained every step. I will recommend her to family and friends.
Dec 16, 2013
Great doctor and staff both spend the time needed for you. You are treated great
Dec 14, 2013
Have highest regards for Dr. Bernay's abilities and helpful staff. Drive approx. 200 miles to benefit from her services.
Dec 14, 2013
5 to the tect that helped pick his frmames he was so embrassed I could not get him to try them on she got him to try them on and pick a pair.
Dec 7, 2013
My appointments with you are always pleasant. Everyone there is friendly and professional!
Dec 6, 2013
I went to several places and most of them couldn't explain what they had or just wanted to sell me whatever for their commission. through the crizal website salesrep we found your store and was completly satisfied with the experience. I will most likely be using this store as long as i live in this area
Dec 5, 2013
giving a price on the cost of contact in months and other options if the price is too high.
Dec 5, 2013
Dr. Bernay is very patient and listens to all your concerns and had answers for everything. She did not make you feel rushed at all!
Dec 5, 2013
The staff is professional and provides great service. Dr. Bernay is very thorough in conducting her patients eye exams.
Dec 3, 2013
The staff is professional and provide great service.
Dec 3, 2013
Service is great and appreciate the attention my family receives.
Nov 26, 2013
My husband and I have always been treated very well and so has our family. Our children would even make appointments when they were away at college instead of finding an eye doctor in the town near their campuses. Dr. Bernay is a teaching doctor because she is always explaining what is going on with your eyes so that you can understand.
Nov 19, 2013
Great service and office staff!! Nice clean facility..
Nov 17, 2013
My experience was great and all of my needs were met.
Nov 17, 2013
I love how everyone was so friendly. Everyone makes you feel like they have known you your whole life and have been comin there for years. It was my first visit to the office and they were so kind! I will definitely going back!
Nov 10, 2013
I am always confident in the professionalism & attentive care I get at LaPorte Vision!
Nov 9, 2013
Particular & sensitive, I only give deserved compliments. The friendly, courteous staff help to create a welcoming atmosphere. Not only made to feel welcome & at ease, I was also handled with respect; for me to return, this is key. Dr. Bernay was very thorough & personable. I will gladly return here for my next annual exam.
Nov 8, 2013
Particular & sensitive, I give only deserved compliments. The friendly & courteous staff help create a welcoming atmosphere. Not only was I made to feel welcome, I was also respected; for me to return, 'this' is key. Dr. Bernay was very thorough & personable. I will return for my next annual exam.
Nov 8, 2013
Particular & sensitive, I give only deserved compliments. The friendly & courteous staff create a welcoming atmosphere. I was made to feel welcome as well respected. Dr. Bernay was very thorough & personable. Glad I chose LP Vision Centre & will return.
Nov 8, 2013
Very friendly staff! Always very helpful for any questions or needs I have! Dr. Bernay has always explained things to me completely! Thank You for your great service!
Nov 7, 2013
Great staff and doctor! Everyone wants to help you.
Nov 2, 2013
Great appointment...overall a great experience!
Nov 1, 2013
5 great office, great staff
Oct 31, 2013
Everyone at this office is amazing! They make us feel at home and that we matter. They value our time. We will be back defin
Oct 30, 2013
I was very pleased to be able to make a same day appointment to have my situation looked at.
Oct 30, 2013
the office staff are very friendly. My appointment was at 2:30 pm, I arrived at 2:20 pm, and I was in the examination room by 2:25.
Oct 26, 2013
Although I had not been in years the customer service was AWESOME! as usual. Very friendly staff.
Oct 24, 2013
Everyone is always so nice. You feel you are treated special.
Oct 21, 2013
Dr. Bernay is very thorough and takes the time to explain the results of eye tests and always answers my questions to my satisfaction. The staff is very freindly and make you feel welcome upon entering the facility.
Oct 21, 2013
Everyone on staff is knowledgeable and friendly. I find comfort in that all the equipment is high end and state of the art and most importantly anytime I have any questions regarding my condition they are addressed thoroughly.
Oct 11, 2013
Friendly staff. Excellent visit.
Oct 4, 2013
Very welcoming and amazing service.
Oct 4, 2013
you all did an amazing job ...
Sep 28, 2013
Dr Bernay always takes her time to explain everything. She also gives nutritional information to help your health. The staff is friendly and helpful.
Sep 27, 2013
Dr. Deborah Bernay was very thorough in her check up.
Sep 25, 2013
Once again all was great!
Sep 19, 2013
It's a very friendly place! I love the staff! They know us by name and treat us like family. Dr. Bernay is very pleasant and breaks it all down to you. A 5 is under rated for La Porte Vision Center
Sep 16, 2013
What a difference knowledge and experience make!
Sep 14, 2013
I give you a 5! Always have excellent service with my doctor and all of the assistants. You treat me like a very close friend!!
Sep 13, 2013
Very friendly and comfortable atmosphere
Sep 6, 2013
Your staff was very helpful. Bobby answered my questions when i called and was very informative and assisted me with my emergency. Also when i arrived and i dont remember her name but she brought my sunglasses i had left on the counter to me and offered to tightened them up. So i was very impressed with your staff.
Sep 6, 2013
I have been going to Dr. Bernay more years than I want to add up. I trust her completely. She discovered my glaucoma before I even had enough symptoms to complain. Over the years, she has watched my condition closely and suggested new and even better treatments.. When I have been in financial straits, she has helped me steer a safe and reasonable course through the difficulties. All her staff members are friendly and helpful and treat me like a friend as well as a patient. Try La Porte Vision Center, and you too can see better and believe you have found the best vision care available.
Aug 29, 2013
After having to visit multiple doctors the past 2 years, you and your staff are at the top of the list for meeting my needs, answering questions and treating me as though my health is of importance to you.
Aug 25, 2013
This office has been providing quality care, for many years. They are professional, personable, and very pleasant to work with, at every turn. Thank you!
Aug 22, 2013
my experience to the office was great.
Aug 20, 2013
I was seen right on time, no waiting. Everything was great!
Aug 17, 2013
Excellent treatment and customer service. Could use an honest internet/tv provider/vendor.
Aug 16, 2013
Great office service was great and price wasn't too. Bad for all that I got
Aug 10, 2013
The doctor and staff are very thorough
Aug 7, 2013
I am a three-generation established patient with this practice. I did not have an appointment but a situation arose with my vision that disturbed me and I was not eager to face the weekend without seeing Dr. Bernay. I did call a free-standing ER and they told me that, in truth, they were not equipped / staffed to evaluate what was going on. I stopped in at La Porte Vision to see if I could be a "work-in" patient sometime that day, really not expecting to be seen. However, the receptionist was very gracious, conferenced with Monica and arranged for me to be see a little later in the day. There are no words to convey how relieved I was and I felt very well cared for at the end of the exam. My situation was not critical but I did not know that: my vision is precious to me and I strive to do everything that Dr. Bernay suggests would preserve my vision for as long as possible.
Aug 4, 2013
Dr Bernay is a very cool lady, she knows her stuff and gets what you need. As well as the receptionists and technicians there, the girl I got the pleasure of knowing was very awesome!
Aug 3, 2013
Staff is always kind and accomodating. Dr. Bernay is efficient and makes sure you are comfortable with the information she shares with you. She gives good information about needs and eye health
Aug 2, 2013
I thought that my eyesight had degraded a little in the past year and it was easy for me to read with 20/20 vision with correction at the conclusion of the exam. However it was the optician who told me of the magnitude of the improvement that my new prescription would be over my old prescription. I would have liked Dr. Bernay to have explained the changes to me at the conclusion of the exam.
Jul 25, 2013
Everyone is so nice and extremely helpful. Dr. Bernay is amazing. Very detailed, spends quality time with you and truly makes sure that you understand everything. Thank you!!
Jul 17, 2013
Great people and wonderful service.
Jul 15, 2013
Very comfortable and friendly
Jul 14, 2013
I have been going to Dr. Bernay's practice for many years now. I would not use anyone but her. She is honest with her patients, the office staff is friendly and inviting, and they make you feel at home.
Jul 12, 2013
Your star rating is five!! Dr Bernay is the BEST! She is such a wonderful doctor, and friend! And her staff is excellent!!
Jul 11, 2013
Excellent service. The examination is always awesome and the administrative staff provides excellent support and service.
Jun 22, 2013
Dr. Bernay and her staff are always pleasant, helpful and never negative about anything that you may need to be seen about. They always make you feel comfortable even if it is your first visit. The prices are a little steep, but like my Dad always said,"you get what you pay for", and you get quality Dr. visits along with quality eyewear. Much better then going to Wal-Mart, Sears or any other place that never gets it right the first time, or having their staff not as knowledgeable about what you need and want or working with you to make sure you are satisfied like Dr. Bernay's staff has always done with our family.
Jun 21, 2013
Dr. Bernay and her staff were very welcoming, professional and efficient with my time. Dr. Bernay has all the latest in technology and always does a very thorough exam. I am very pleased with my appointment and would highly recommend her to all my friends and family. She has been our family Optometrist for over 25 years. Even though we have moved out of the city we still come back every year for our eye exams. She is the Best!
Jun 13, 2013
It would be nice to have a magnified mirror for the Contact Lens area.
Jun 10, 2013
I love going to LaPorte Vision Center & love Dr Bernay.
Jun 6, 2013
I have been using La Porte Vision Center for over 30 years. I have always trusted Dr. Bernay's advise and opinion.
May 26, 2013
Being treated well and even affectionately has kept me coming back for close to forty years even though I don't live as close to the office as I did when I started.
May 25, 2013
My major complaint (and my husband's also) is that we received too many text messages and emails. I received texts and emails about his appointment and he received texts and emails about my appointment. We do not need as many reminders as you send out. They are very annoying. Most offices call a day or so prior to the appointment for confirmation, and we do appreciate it. However, this office just sends out too many texts and emails.
May 24, 2013
La Porte Vision Center provides that comfortable at home feeling. Everyone there seems to be interested in my well being. The staff is very personable and Dr. Bernay is extremely thurough and pleasant. I've never had a better experience at any other eye care facility.
May 18, 2013
Down to earth staff, that truly care about you!!!!!
May 17, 2013
I appreciated that after my appointment the doctor came out and explained my situation to my wife. That way, she understood everything and nothing got lost in translation through me.
May 12, 2013
Just need a little more patience when clients are on the way to the office.
May 11, 2013
My visit this week was good. The staff took the time to explain my needs and were very patient. Keep up the excellent customer service.
May 1, 2013
No long wait times, service is good, the Dr. explains things thoroughly, everyone is very nice.
Apr 30, 2013
Best staff and Doctor you can get.
Apr 29, 2013
they do not explain how much it will cost of your pocket until after they are through but they are smart, knowledgable and professional.
Apr 29, 2013
I was vary pleased with my experience at your office. Would highly reccomend to others.
Apr 29, 2013
Everything was explained to me. I was not pushed to buy new glasses as my prescription had not changed much. The staff took time to look at my company supplied safety glasses and I now understand why I've had issues with them. Rating: 5
Apr 28, 2013
Like always, great staff and the best Dr!
Apr 27, 2013
La Porte vision center has given family members excellent care. I appreciate the above and beyond care to my family members. I will come to La Porte vision center for my future needs. Thanks.
Apr 25, 2013
Thank you all so much for taking the time to help me learn how to wear and care for contacts. This old dog was actually taught a new trick! I think I'm going to be a happy contact lens owner.
Apr 24, 2013
I was a late accomodation....waiting just a bit was just fine. Thanks!
Apr 24, 2013
Staff was professional and polite. Answered all questions and provided me with an experience that was very delightful.
Apr 22, 2013
Needs to be more explanation as to the cost of things when selecting glasses, coatings, etc.
Apr 17, 2013
Such a great experience going to this office where You immediately get a sense that everyone has you best interest at heart, from the receptionist to the technicians and especially the thoroughness of Dr. Bernay. Certainly will have pleasure in recommending Dr. Bernay and her staff to others.
Apr 10, 2013
The Staff and Doctor Bernay are very professional, courteous. They make you feel very comfortable.
Apr 6, 2013
Everything was handled the way that service is expected to be. I have no complaints, and I have found my new optometrist.
Apr 6, 2013
Great place very understanding and helpf
Apr 1, 2013
I have been going to the Laporte Vision Center for quite a long time. I would rate their service as a 5, being excellent. I trust Dr. Bernay, with my eyes.
Mar 28, 2013
Excellen-everything was simply excellent. It was more than I expected. Great education also. They teach you as well as help you.
Mar 22, 2013
I love Dr. Bernay herself. However, the last two years I have had my appointments, my visits were quoted as one price and each time it was more. Last year it was almost double of what I was quoted. This time, $40. was removed as I did need a return appointment, but I was initially being charged for that return appointment. I did not say anything last year, but this is completely unacceptable to me. I do medical billing for an Infectious Disease doctor, so I completely understand. However, until last year, I never had this experience. I am not sure what is going on. But, I will definitely have to think twice about returning, and probably will not, and will more than likely be using the optometrist that my Mother uses the next time because of this situation. I think this is a big problem and definitely needs to be addressed.
Mar 21, 2013
Everyone is nice and welcoming. Very professional. Wide selection of frames.
Mar 20, 2013
We did not get to see Dr. Bernay this time but was seen by a new doctor and she was fantastic.
Mar 20, 2013
Your receptionist was awesome! She is very friendly and helpful. Additionally, the eyeware tech was patient, professional and kind. I am so glad that we chose you.
Mar 20, 2013
Dr Bernay is awesome! The office staff is friendly and knowledgable.
Mar 14, 2013
I have been going to the La Porte Vision Center for years. I will not be changing doctors until they close or move.
Mar 11, 2013
Very professional. I feel I had received a better eye exam than my previous years at ANOTHER OPTICAL provider. I will now Make LAPORTE my primary optical provider.
Mar 8, 2013
Great place and mrs bernay is the best
Mar 6, 2013
Everyone was very helpful and kind during my visit from the reception, the visit assessment, the doctor's visit and the release team!!!!
Mar 3, 2013
I really liked the eye doctor and the receptionist.
Feb 22, 2013
Friendly and professional staff. Helpful when answering insurance questions. Lots of frames to choose from, when picking prescription glasses.
Feb 21, 2013
Besides the excellent care, I really like the text and email confirmations of my appointments.
Feb 10, 2013
Everyone at your office has always greeted me with a smile on their face. The office staff really all seems to get along and enjoyworking with each other.
Feb 8, 2013
I feel that the service is great. A little pricey, however your staff is great and you make it worth the visit. Plus you are willing to work with your customers finanially
Feb 8, 2013
I am grateful to have found Dr. Bernay. She has been the one in whose hands I have placed my vision health for the past several years. I had less thorough exams in previous years, and I knew once I found her office and staff I would be a long-term patient. She has done a wonderful job monitoring my vision. Dr. Bernay is the best by far when it comes to fitting someone with the "progressive" type contact lenses. I highly recommend Dr. Bernay and her staff.
Feb 4, 2013
The staff is friendly and they always make me feel special and cared for.
Feb 3, 2013
my visit at the office I would recommend to others very good.
Feb 1, 2013
A courteous group of vision care professionals who appeared as experts in their field.
Jan 30, 2013
Prescription first called in to wrong Pharmacy. Then when the right pharmacy was called instead of writing prescription for 3 month supply it was written for one month. Since this was the mail order pharmacy they called in one month prescription it cost $161.25 where at the regular pharmacy for one month supply would cost $72. Cost me 2 weeks in time to get Prescription and $90 extra because of mistake calling in Prescription.
Jan 29, 2013
I received a thorough exam and all moved along very quickly.
Jan 26, 2013
I have been going there for many years and the staff has always been very friendly and super easy to work with.
Jan 25, 2013
Great place to get your glasses even for difficult cases like me!
Jan 23, 2013
The time required was the only issue. Everyone was very kind and helpful. I will be back next year!
Jan 14, 2013
Excellent Exam. Felt very comfortable. The only thing I would change is to have more Frames for Safety Glasses in stock to try on. Otherwise Awesome!
Jan 11, 2013
Our whole family find Dr. Bernay & staff to be very efficient and friendly.
Jan 2, 2013
I think everyone is the office is very nice. I appreciate your patience with me.
Dec 31, 2012
Excellent service from everyone, especially Monica (who adjusted my wife's glasses even though they were not bought there) and Dr. Bernay, in whom I have great confidence.
Dec 30, 2012
Dr. Bernay was great! She is very knowledgeable and takes the time that is needed for the visit. The front office staff must have been new, They were slow and tried to charge me for the full visit without even checking my insurance. I had to call to verify my plan and inform the front office staff. I guess you have to overlook that as they must have been learning the ropes. Moral: Know your plan!
Dec 28, 2012
Dr Bernay is the only eye doctor I have seen that is very thorough in her eye exams; she takes the time to explain what all those numbers mean. The technicians are very pleasant as well. Thanks!
Dec 21, 2012
I've gone to Dr. Bernay for several years now, and am very happy with her and her great staff. I would definitely recommend LaPorte Vision Center to anyone!
Dec 19, 2012
Good office personnel experience with dr bernay.
Dec 19, 2012
When I walked in I felt good. Every one was friendly and I was not rushed through anything. I got a good eye exam, I just felt it. A good selection of glasses, and help.
Dec 18, 2012
Everyone so nice and professional. the only thing that lacked was the person that dealt with trying on and measuring the glasses.
Dec 17, 2012
I was relieved when I stopped at your office and was told I could be seen by a doctor that day. I was not feeling well and was scared my sight was in jeopardy. Thank you for your help.
Dec 16, 2012
I have been seeing Dr Bernay since 1993. Even after I relocated out of the area I continue to make the annual drive to La Porte for the superior quality and service that she and her staff continue to deliver!
Dec 16, 2012
Just super! No complaints! Have been treated for years now and am very happy here. I would recommend it in a minute or less.
Dec 14, 2012
Dr. Bernay spends quality time with each patient, so I did have to wait for my appointment. She takes the time to explain everything and answer questions until you understand your situation. I appreciate that when its my turn.
Dec 14, 2012
Am a long-time friend of Dr. Bernay and have always appreciated how well both the Doctor and the office staff work on my behalf.
Dec 13, 2012
Very satisfied so far...Have not received my new glasses yet...Will reserve complete judgement when I get the new glasses.
Dec 12, 2012
Dr Bernay was recommended to me by a co-worker 20+ yrs ago and I have been very pleased with the level of service and quality of care. The office staff is always very pleasant and courteous. I love the family atmosphere with a very professional and state of the art facility. I always feel that I have been well cared for and listened to.
Dec 8, 2012
We have been using LaPorte Vision Center for many years. Dr. Bernay and her staff treat us like family and we feel warmly appreciated. We have a high regard for Dr. Bernay and her professional expertise.
Dec 5, 2012
***** and everything went really good.
Nov 30, 2012
I would trust Dr. Bernay with my eyes anytime.
Nov 19, 2012
Staff and doctors are so friendly you can't help but feel welcome.
Nov 17, 2012
Our family has used La Porte Vission for more than 20 years. We have had wonderful service & the staff has been great. We have had some unusual eye problems, and Dr.Bernay has always sent us to the specialist we needed.
Nov 17, 2012
Dr. Bernay has taken care of my eyes since she was in school at UH...SHE IS A WONDERFUL CARING INDIVIDUAL who takes time with her patients. Her staff is super & always positive &upbeat!
Nov 14, 2012
I have been a patient of Dr. Bernay for a while now. She is always friendly & professional. I just think she is the best Eye Care Doctor around town!!! Her Staff is super as well.
Nov 12, 2012
Excellent family practice everyone is very attentive to all of my needs. Would gladly refer any of my friends or family to this office.
Nov 10, 2012
Through all the years I have been coming to Dr. Bernay, in three different locations, I have always been happy with her and with Monica, and all the other members of her office staff. That is why I continue to drive all the way to La Porte from my home near Pearland for my eye care.
Nov 10, 2012
I have been going to LaPorte Vision for about 25 years. I would highly recommend them for your vision needs.
Nov 9, 2012
I met Dr.Bernay over 10 years ago at Palais Royal where I was working at the time. Her Practice was in LaPorte and I live in Friendswood which is some distance. I so liked her and her staff I continued going there even if I could have chosen an eye doctor that was closer to me. Dr. Bernay and her staff are professional, friendly and very knowlegeable! They have always met my needs and have exceeded my expectations!
Oct 31, 2012
I begin seeing Dr Bernay years ago after I met her at Palais Royal where I was working at the time. Her practice is in LaPorte, but I so enjoyed going over there I decided I would keep her as my eye doctor, even if I did live in Friendswood which is some distance away. I think highly of her and her staff! They have always taken care of all my eye needs in a professional and knowledgeable way!
Oct 31, 2012
The interactions that I had with your staff were informative, cordial, and timely. I could not have had better treatment with anyone else. Thank you, again, for your good work!
Oct 27, 2012
Make no changes, you are good just the way you are, I have never experienced any negativity with your operation.
Oct 24, 2012
Thank you for the Excellent care that I had last week. I really was treated very well and taking care imidiatley. I have move away but because the great service and thre quality of care I get from you i keep caming back. Thank so much BlANCA DIEZ, MD
Oct 21, 2012
Fells like you are with family. Star rating of 5.
Oct 20, 2012
Nice staff and Dr. Bernay spends plenty of time with you to make sure everything is just right.
Oct 19, 2012
This is actually feels like an office that cares about you.
Oct 14, 2012
i appreciate everything everyone did for me. thank you i felt very important.
Oct 7, 2012
I have been a patient for 25+ years. All of the staff at La Porte Vision Center are very professional, yet make me feel like family. Dr. Bernay remains current in her field, paying close attention to my individual case. I trust Dr. Bernay's as well as the staff's expertise, feeling very comfortable and special in their hands. Monica, Bobbie and Claudia are always willing to help with any needs.
Oct 7, 2012
Awesome job... thanks for taking the time to get my correction just right!
Oct 6, 2012
My experience at Dr. Bernay office is always excellent.
Oct 4, 2012
Whenever I met Dr Deborah I feel very comfortable and appreciate fr her treatment. H'ever I hope to see more smiling fm your staffs.
Sep 27, 2012
My optometrist of twelve years moved and I have been searching for another doctor for the past four years. Dr. Bernay fits the bill. I was a little skeptical of having to drive 30 minutes away when there are several doctors within five min. of my home, but the quality of care and attention I received made it worth the drive. Dr. Bernay and her staff were friendly and efficient. I have found a new home. I shall return.
Sep 23, 2012
My optometrist of twelve years moved and I have been searching for another doctor for the past four years. Dr. Bernay fits the bill. I was a little skeptical of having to drive 30 minutes away when there are several doctors within five min. of my home, but the quality of care and attention I received made it worth the drive. Dr. Bernay and her staff were friendly and efficient. I have found a new home. I shall return.
Sep 23, 2012
My optometrist of twelve years moved and I have been searching for another doctor for the past four years. Dr. Bernay fits the bill. I was a little skeptical of having to drive 30 minutes away when there are several doctors within five min. of my home, but the quality of care and attention I received made it worth the drive. Dr. Bernay and her staff were friendly and efficient. I have found a new home. I shall return.
Sep 23, 2012
5 Excellent. Been a customer for years now, and will be a customer for years to come.
Sep 22, 2012
Very friendly staff, up to date eye equipment. They took the time to make sure my vision was correct with my contacts.
Sep 22, 2012
Was told my appointment was on the next day when they finally noticed me. It wasn't. Then was told I could come back the next day or see the other dr. Since I am totally disabled and had another dr appointment the next day,I agreeded to see the other dr. She was not friendly and told me I had the starting of cateracts in both eyes. Didn't tell me even when to get my eyes checked again. She then dialated my and told me to go look at frames. The people in the office knew I was on Medicare and Medicaid and the dr pulls out frames for me that started at $300. When I finally got them to realize I didn't want to buy any frames they told me to go and pay. I then was told I was finished and left. Later at home they called me and beged me to come back and let the dr check my dialated eyes. Had to drive back and the dr made me feel like it was my fault. Will never go back or recommend them.
Sep 20, 2012
I always enjoy visiting your office. Everyone is upbeat and courteous.
Sep 20, 2012
Monica is the best, she makes every one feel good.
Sep 20, 2012
Dr. Bernay gives a very thorough eye exam.
Sep 20, 2012
I have always had an enjoyable visit. The staff always calms my daughters fears. Thanks to La Porte Vision, Dr. Bernay, and her excellent staff, my children look forward to eye exams. I would rate this facility a 5. Thank you, Holly A. Smith
Sep 20, 2012
visit was conducted in a timely manner with minimal wait time. staff was excellent and very friendly.
Sep 9, 2012
The LaPorte Vision Office, is a great place to go, for your eye exams. The staff there, are always friendly, and helpful. Dr. Bernay, is one of the sweetest person, you would ever meet, she cares about you, and she will do everything, she can, to take care of your eye needs. I would give this a rate of 5, being excellent. I recommend this Vision center, to all of my friends.
Sep 7, 2012
Dr. Bernay has been my go-to eye-guy for over twenty years, and she and the rest of the folks just keep getting better (especially Monica).
Sep 6, 2012
I appreciate the friendly people I met at LVC. Dr Bernay impressed me with her patient and knowledge based replies to all my questions. LVC's is a very comfortable atmosphere for vision needs.
Sep 5, 2012
My family has been going to your LaPorte office for many years and it is due to your friendliness and professionalism. You have been there even when our children were in college and when they got jobs out of state. Our children always wanted to come to you and not find a new doctor; that says volumes. Thanks for servincing us all these years.
Sep 5, 2012
All buisnesses need to take lessons from you on the great customer services that you provide. Please do not change anything..ALL is great....
Sep 4, 2012
Dr. Bernay is the best and her staff is wonderful.
Sep 4, 2012
Waiting time is too long for a simple adjustment to glasses with an appointment.
Aug 19, 2012
I was kept waiting three times during my appointment, the first for about 15-20 minutes past my appointment time, the second time about 15 minutes after having preliminary test before I saw the doctor in the "broom closet waiting area and the third time another 5-10 minutes after the doctor escorted me to the front for discharge and then she decided to have two additional test done. The staff did not appear to know how to use the two pieces of equipment during those last two tests. I ended up with three techs in the room before they could get the pictures the doctor wanted. In total, my appointment was at 9:40 a.m. and it was 12:50 before I was released. Also, I have two return for two additional test and the clerk was unable to schedule them together on the same return visit due to non-availability of staff to do the test. My time is just as valuable as your staffs and I am very busy for the next month and then I will be out of town for a month. Rating of 3.
Aug 19, 2012
even though i went thur a program that offer free exams and services i felt as though i was paying for the services i was treated very well and was treated as though i was just as special as the next patient. thank you so much!!
Aug 17, 2012
My first appointment at LaPorte Vision was a positive experience and from this experiene I would recommend family and friends to use LaPorte Vision.
Aug 16, 2012
Everyone was so friendly!
Aug 11, 2012
Feel like I'm coming to see friends rather than just coming to get my vision taken care of. I don't do surveys so this is a real "gift".
Aug 6, 2012
From many years of being a patient here, I can say that I have always been very happy with my relationship. I especially appreciate that I am listened to when I have concerns, and that these are taken seriously and followed up with treatment or explanations.
Aug 4, 2012
Don't mind answering questions, not fond of essay type answers.
Jul 29, 2012
I tried to do 9 stars, but it wouldn't let me.
Jul 27, 2012
I have been going to your office for years and live in Friendswood, where I could go to a closer Eye Doctor. But I choose YOU because you are the best!
Jul 25, 2012
My visit was very enjoyable
Jul 25, 2012
Very nice and helpful staff.
Jul 25, 2012
I always receive excellent care from Dr. Bernay and staff! I highly receommend La Porte Vision Center.
Jul 18, 2012
For the 2 years I've been going there, my impression has been that Dr.Bernay gives a detailed examination. She lets me see what she sees and then tells me what it means, and that's what I want to know. I'm a candidate for an eye disorder down the road, so I need a Doc who's on the ball. She's also kind, so that's a plus in this world.
Jul 17, 2012
I have always felt like a special patient. I do not receive the same service from other doctors' staffs that I receive at La Porte Vision Center.
Jul 16, 2012
Dr. Bernay is an excellent doctor, and will continue to see her!
Jul 16, 2012
The appoinment took a little longer than usual almost 2 hours and missed an appoinment other than that it was great.
Jul 16, 2012
My experience at LaPorte Vision has always been a good experience, keep up the work!
Jul 16, 2012
I ordered the original glasses (First pair ever) and they came in without hte transition. I called and was told they were transition to try and activate them myself - -- after attempts we found they were sent without the transition. I came back in when the correct lenses arrived to have them cut into my glasses (Which were uncomfortable) so you all politely exchanged frames, problem was the lesnes weren't cut to look right with the frame, I returned again to have them cut again and after a few attempts it was agreed they'd order another set of lenses that were more form fitting. Upon arrival I return yet again and had them cut down to fit - - - only to find out htey are not transitional. I called and was told (yet again) to active them. There is no activation to these - they don't have the purhcased transition on them.... as such you currently have an order out now to correct them. Upon arrival I return (yet again).... thru it all the staff remained custer focussed
Jul 2, 2012
Waiting time was unbelievable. Has nothing to do with the Dr's competance. Not sure if she was just overbooked or what the problem was. The other thing I didn't appreciate was the door of the exam room being wide open for everyone in the inside waiting room to hear what was wrong with me. Pretty sure that is a privacy violation.
Jun 23, 2012
I was very impressed with La Porte Vision Center. They're very welcoming, and you feel at home, but still has professionalism and state of art technology you expect. I would recommend them to all my friends and family. Great company!
Jun 22, 2012
They go out of there way to make sure things are right.
Jun 15, 2012
Dr. Bernay and her team are excellent in the service they provide. I was referred to her practice by a co worker and personal friend and I have been very impressed with the level of care and treatment received from Dr. Bernay. She takes her time and is very thorough and answers any questions you may have confidently easing any worries or concerns. She is now our TRUSTED family optometrist. I have been wearing glasses and contacts since I was a very small child and my young daughter does as well. I take mine and my daughter's eye health very seriously and we love Dr. Bernay and her staff!
Jun 8, 2012
I have never had such a thorough eye examinnation in all my life. and being 51 years old I have had plenty.
May 25, 2012
Definte (5) everyone is very friendly and helpful.
May 25, 2012
Very responsinve and courteous. Worked me in due to injury.
May 15, 2012
Overall good experience. Just love Dr. Barney. She's very practical and easy to talk with about any eye issues!!
May 11, 2012
I have been with LVC for over 25 years. Coming from Houston for great service.
May 7, 2012
At this facility, I have probably received the most comprehensive eye exam ever! I find the Drs. and staff very knowledgeable and professional, the Facility with updated equipment,and the atmosphere pleasant and inviting!
May 3, 2012
Dr. Galos was very helpful but I think it was a little difficult for me to read he if you know what I mean.
May 2, 2012
I must say, I walked in for my appointment and was greeted generously by the receptionist. Explained everything and i was taken in a few minutes before my appointment. I was very satisfied with they're facility, there personel, and my service.
May 1, 2012
A GREAT EXPERIENCE! DR. BERNAY AND HER STAFF WERE GREAT!
May 1, 2012
Everyone was very professional, polite and friendly. It was the most pleasant experience I have had while getting an eye exam.
Apr 29, 2012
Dr. Bernay was great, very friendly office personnel. Quick to get us in and out.
Apr 27, 2012
I DONT FEEL LIKE I SHOULD BE BILLED A COPAY FOR MEDICAL 30$ WHEN I AM THERE FOR A ROUTINE EYE EXAM TO GET A PRESCRIPTION TO GET WORK GLASSES
Apr 27, 2012
The customer service I feel is above and beyond with meeting medical and financial needs. There has not been a time that the star hasn't strived to insure a pleasant visit.
Apr 26, 2012
I love this practice. Everyone there is so helpful and I would recommend you to any and every one. Thumbs up for the help on finding a frame that fits my face because I can never find that anywhere. Thanks
Apr 25, 2012
I would give your office a "5". Your personal is always friendly and Physician is always thorough. I was glad to find you. Thank You so much.
Apr 21, 2012
We have been seeing Dr. Bernay for many years and have been quite satisfied with our care from her office. I would not hesitate to recommenc the services of LaPort Vision Center.
Apr 21, 2012
There can be no "second best" when it comes to vision care. I TRUST Dr. Bernay with my vision; and, even when there is some not-so-good news to give, she clarifies all the options and I know my referral would be to the very best provider.
Apr 20, 2012
My family has been coming to this office for over 20 years. We have always been well taken care of with a friendly professional staff. Dr. Bernay has been thorough in her care, diagnosis, follow up with issues and helping my family with unusual vision problems. She has recommended us to specialists when needed. She cares about her patients. She is a teacher at the UH school of optometry. I appreciate Dr. Bernay's involvement in the La Porte community through the Optimist Club and her willingness to work with local students that needed help with vision problems. Monica , as office manager,is always willing to help explain your bill and suggest ways to finance. She is very knowledgeable about vision correction, glasses repair, warranties etc. The atmosphere is friendly and warm. The selection of glasses is varied, options for contacts is extensive and supplemental supplies are available. If you like a small friendly office with a very competent staff, La. Porte Vision Center is the place!
Apr 19, 2012
I have seen Dr. Bernay for a long time and am always pleased with the service I receive. I now take my daughter there for her eye exams. Dr. Bernay is a knowledgable, caring Doctor and her staff is always friendly and inviting. You can't go wrong at La Porte Vision Center!!!
Apr 19, 2012
I've been wearing corrective eyewear for a lon g time and been to many different eye doctors and eyewear stores but the LaPorte location has been the best ,they are very up to date and caring of your situation.
Apr 19, 2012
The staff is friendly and professional. I always appreciate the reminder call before my appointment day.
Apr 18, 2012
Dr. Bernay gave me the most thorough eye exam i think i have ever had. I was recommemded by a fried and will surely recommend all of my friends.
Apr 18, 2012
everyone has been really friendly and helpful.
Apr 18, 2012