Reviews

I'm really happy with how simple sending my information to the office was via the website! Simple to follow and made my initial visit very smooth. Excellent, kind, and helpful people in the office too! Glad I found this place!

Sep 15, 2021

Everyone very professional and friendly

Sep 13, 2021

Always great service - Never a wait for apt....

Sep 10, 2021

Having a wide ranging experience with providers I must say that I was very impressed with Kinnelon Eyecare. The attention, and thorough approach to making sure I understood was key. Very Impressed.

Sep 5, 2021

My insurance told the staff that I wasn’t covered for my visit. The staff—noting that this was odd—called the inductance company back (unprompted by me) before I left the office to have my policy double-checked. The staff was right; the insurance company was wrong. The thoughtful professionalism of the individuals working at Kinnelon Eyecare saved me from virtually all out-of-pocket expenses.

Aug 28, 2021

Great services on time clean place friendly staff Dr Barbara did all test

Aug 23, 2021

Dr. Barbara is fantastic. My family has been going to her for 20 years. She is kind and compassionate, always strives to give you the best experience possible. Highly recommend this practice!

Aug 14, 2021

The exam that I received from Dr. Niki was the best eye exam I have ever had. She was extremely diligent and thorough. I highly recommend Kinnelon Eyecare and Dr. Patellis as well.

Aug 11, 2021

There is absolutely no experience superior to the one all patients receive upon stepping through the threshold of KINNELON EYECARE. It is a spectacular choice for everyone who seeks the finest eyecare in Northern New Jersey.

Aug 10, 2021

Always a pleasure to see Dr Barbara and your friendly staff.

Aug 9, 2021

Staff was extremely friendly and helpful. The doctor answered my many questions enthusiastically.

Aug 4, 2021

Extremely professional and friendly. Always a pleasure to go for my appointment and selecting new glasses.

Aug 3, 2021

Every one was pleasant to work with...from the initial phone call to schedule, to the front desk ladies, Dr. Patellis, and the help in search for glasses that,unfortunately, I was not able to use due to vision plan. 😔

Jul 28, 2021

Very friendly staff. Doctor was very knowledgeable and explained everything clearly.

Jul 27, 2021

Great job keep it up thanks

Jul 23, 2021

Everyone very nice and helpful

Jul 22, 2021

Dr. Patellis is so nice and patient. The ladies at the front desk are really nice, too.

Jul 21, 2021

Dr Patellis provides the most thorough exam eye. She takes her time with you always discussing all your concerns and answering all your questions. We need more clinician like her. Optical department is the best, I never leave without the most fashionable glasses that get me lots of compliments. Thank you Kinnelon Eye care!

Jul 20, 2021

My son loves Dr. Koslow! She is super nice and friendly.

Jul 18, 2021

People were were nice and listened to your needs.

Jul 17, 2021

Dr Nikki gives a thorough exam

Jul 16, 2021

Dr Niki Patellis is very thorough and conscientious

Jul 16, 2021

Dr. Koslow and everyone at Kinnelon Eyecare are always very personal, efficient and friendly.

Jul 15, 2021

Dr Niki as she is referred to is very through. She observed a couple of changes in my vision that had not been diagnosed in the last 2 years. The office is professional and there are still protocols. So there is some wait time. I also was able to update my eyeglasses and place a new order. A good medical facility even if your not updating your prescription.

Jul 13, 2021

Very good service clean and very helpful

Jul 13, 2021

Wonderful service and the people were all very nice!

Jul 9, 2021

Dr. Niki is the best! She is thorough and always takes the time to answer my questions/concerns.

Jul 6, 2021

The staff at Kinnelon Eyecare are awesome. They are professional, friendly, and helpful. Dr Nikki is fantastic. I’ve been coming here for years and wouldn’t think of going anywhere else.

Jul 2, 2021

As always, a smooth and efficient visit to Kinnelon Eyecare completed! Prescription updated, glasses ordered, life goes on with clarity once again! Thanks for a quick solution, KE!

Jun 30, 2021

Love Dr Niki she is very through

Jun 28, 2021

Been going to eye care for over 20 years

Jun 28, 2021

Everyone was so nice and welcoming!!!!! THANK YOU!

Jun 28, 2021

The eye exam I received from Dr Barbara was the best I have ever experienced

Jun 28, 2021

Kinnelon Eyecare was fantastic! From the scheduling, to showing up (zero wait time), to seeing the Doctor, to the contact wearing assistance, to picking out glasses, I couldn't have asked for a better experience!

Jun 22, 2021

Dr. Koslow took her time to make sure a through exam was performed. She creates a comfortable and relaxing environment. The front office staff was professional and personable.

Jun 19, 2021

Great professional care. Dr was thorough and took time to answer any questions we had.

Jun 18, 2021

Kinnelon eye care is dedicated to excellence in patient care and customer service.

Jun 15, 2021

Very personal and professional involvement all-around .

Jun 11, 2021

Everyone most professional and helpful.

Jun 9, 2021

Dr. Barbara and the staff are always very kind, accommodating, and professional. My son's glasses were in very bad condition due to being stepped on more than once. Not only did the optician help us with a new pair of glasses, but she repaired his old ones so he now has a spare. Great service!

Jun 9, 2021

Great place. Very attentive. Very nice people at the desk. Dr. Barbara is the best.

Jun 8, 2021

I arrived on time for my appointment, and had been instructed to call the office from my car due to COVID restrictions. I received the busy signal for about ten minutes and when I finally got through, I was put on hold. Now late for my appointment, the woman who answered the phone proceeded to snark that I was "a little LATE" and made it sound like the doctor would barely fit me in, or possibly have to reschedule me. When I was let in the door, I informed her that I was on time and unable to reach the office. She explained that they were short-staffed and having trouble covering the phones. Every business gets short-staffed, but that is no reason to take it out on the patients. As I was about to go into the exam room, the same secretary stopped me and told me - in front of my eye doctor, who I had not met yet - that I had not completed the COVID check regarding symptoms. When I clarified that I had, two days prior, she insisted I hadn't. (For the record, she came into the exam room about ten minutes later to apologize that she didn't look closely enough and had found my COVID form after all.) Both of these incidents embarrassed me and created an air of panic and anxiety that persisted for the rest of my appointment and affected my ability to relax and remember the questions I needed to ask. Both Doctor Koslow and the extremely patient woman who trained me to take out my contacts are very kind and professional (the reason for the three stars), but I'm not looking forward to my follow-up solely because of the front desk.

Jun 8, 2021

Super good service. Front desk, doctors and eye department all of them are very friendly. They even sanitize your credit card or insurance card before getting it back to you.

Jun 8, 2021

Dr. Nikki is amazing! She is very thorough in all exams and takes the time to answer all her patients questions. Upon my first visit to her, she noticed something no other eye doctor had. Thanks to her, I was prepared and aware of what to do when my condition worsened. I highly recommend seeing her for any and all eye concerns.

Jun 6, 2021

My mom and I were very happy with Dr Koslow and also the help we received with picking out glasses.

May 29, 2021

From start to finish, the entire staff is awesome. Everyone listens and answers any and all questions you have and also answer those questions you didn't know you had. They are not the closest eye care to me, but they are the best.

May 29, 2021

They were on time, pleasant and theorize is very clean

May 26, 2021

The staff was very courteous and extremely COVID minded. The dr was thorough and very listened. That alone is a 10 for me.

May 25, 2021

The Doctor and staff are always so welcoming. It’s like a reunion when I have my appointment. So grateful to all.

May 25, 2021

Helpful & knowledgeable staff and dr.

May 24, 2021

Friendly & professional staff , Dr Koslow was super thorough,with finding my correct perscription & eye exam, and Elanna (I think thats her name) .also super friendly .professional, helped my choose a great and affordable frame, went over everything and amounts coves by my VSP plan , and even found my a $100 gift card promo VSP was running.

May 19, 2021

Amazing please keep up the good work.

May 17, 2021

Every one was very polite and courtesy from the time I arrived to the time I left . They took all appropriate measures with the covid virus to make sure all patients where safe

May 17, 2021

Excellent, friendly service. Expert opticians.

May 12, 2021

Friendly staff and doctor. We were told we would have to come back for contacts, but when the doctor found this out, she fit in a training session for the contacts eliminating an additional visit. Very appreciative.

May 12, 2021

It it always a pleasure to see Dr. Barbara. She is so kind, caring and extremely thorough. I was also impressed with the Covid precautions they are taking.

May 11, 2021

As a newbie I must say I very much liked Dr. Patellis. She was thorough and explained things as we went along. I had a very comfortable Dr./patient experience. The office staff was super kind and accommodating....a good team.

May 10, 2021

I have been a patient of DR Patellis for several years. She is top notch!!!! Very smart and kind. The staff is just as great as she is! Always professional, friendly and the office is always clean. The measures taken during covid are exceptional! Kudos to you Dr Patellis and your entire staff! You are worth the 60 minute drive! Thank you!

May 10, 2021

First time at this office, very good experience from start to finish! Very considerate of patient safety, clean, friendly & caring staff

May 10, 2021

Everyone in the office is business likely while being outgoing and helpful.

May 9, 2021

The staff was very efficient. Very polite and organized. Facility very clean. Doctors very efficient and caring.

May 4, 2021

Going to Kinnelon Eye Care was a wonderful experience. Every one there couldn’t have been more caring. Dr Koslow was very thorough and comfortable.

May 4, 2021

From greeting the patient and through the entire appointment the experience is both professional and warm. Top notch care.

May 3, 2021

Dr. Nikki Patellis is my favorite doctor. Her bedside manner and calm demeanor make me feel comfortable and relaxed in her office. The office itself is very clean and well kept, and the staff are very friendly, knowledgeable and thorough. I love this office!

Apr 29, 2021

As always best doctor!!! Love Dr Barbra.

Apr 27, 2021

I was SUPER impressed with the safety protocols put in place for COVID. You are the first place to wipe clean my card. That in my book deserves recognition. I also am so grateful for the help that I received booking an appointment with a specialist. Thank you very much for all of your help.

Apr 27, 2021

Everyone was so Nice. From start to finish. Making the appt was easy I even had to reschedule. The Covid steps that were taken made me feel safe. And Dr Barbara was so nice, personable and knowledgeable and very detailed in my exam. You guys are GREAT

Apr 24, 2021

Always professional staff, concerned with the health of my vision

Apr 23, 2021

Dr. Nicky is patient and kind with my mother. I've recommended her to others already!

Apr 23, 2021

Great experience. Very courteous abd professional and friendly.

Apr 23, 2021

Dr.Patellis is very knowledgeable and professional.

Apr 21, 2021

Friendly and thorough service.

Apr 21, 2021

The staff is extremely professional and accommodating! Dr. Nikki is extremely knowledgeable, very professional and thorough.

Apr 20, 2021

The doc was so amazing. She listened to me and was conscious of my concerns.

Apr 14, 2021

Love the care and professionalism and warm the of this practice

Apr 8, 2021

my wait was not to long to see my doctor which i was happy about. all went well and all were very calm and polite, dr barbara is very pleasant to talk to.

Apr 7, 2021

Impressive staff Fitted my contacts better than I have had from my last 3 docs!

Apr 6, 2021

I love Dr. Koslow -- she is thorough and very personable. She always makes you feel at ease and explains what she is doing and what she will be doing -- you are never surprised about any of the activities related to the eye exam. The staff is also very pleasant ... no complaints as far as customer service. I do find the eyeglass prices even with a discount through my vision plan very high. I have only purchased glasses here once.

Apr 5, 2021

Very unprofessional and rude service

Apr 4, 2021

I’m new to the area. And Because of Kinnelons eyecare professionalism and ability to make me feel at home. I will be suggesting my family and friends to make an appointment ASAP.

Apr 3, 2021

The entire staff is friendly,accommodating, and professional. The doctor makes you feel very comfortable and is very reassuring.

Mar 30, 2021

Very professional staff and have been going there for years. They identified a potential issue in one of my eyes that was never picked up on at other eyecare locations.

Mar 26, 2021

I was very satisfied With every.

Mar 19, 2021

Kinnelon Eyecare is the best! Both doctors and staff are friendly and welcoming. It's obvious that they care for their patients with the amount of time and effort they put into each appointment. I have moved 45 minutes away since I began going there and still make the trip up for my yearly checkup. I highly recommend Kinnelon Eyecare!

Mar 17, 2021

Excellent customer service. The Doctor and staff showed a great level of experience and professionalism.

Mar 16, 2021

Your staff is very friendly, helpful & wonderful. I always recommend you to anyone looking for an eye doctor.

Mar 13, 2021

At my previous visit and eye exam on 8-10-20 Dr Patellis gave me a new prescription for new glasses but also advised cataract surgery. A few days later I discovered from Dr Patellis that I should not have ordered these glasses (immediately after the eye exam) because the cataract surgery would change the prescription in a major way. I immediately cancelled the new glasses. Following the current visit on March 11, 2021 I discovered that the eye glass manufacturer had assessed a cancellation charge. I am disappointed in the inadequate communications which led to my ordering these glasses in the first place and request that Kinnelon Eyecare cover half of the cancellation charge.

Mar 12, 2021

We had a great experience at your office. The office was very clean. I appreciated the lengths that you go to for temperate checks and hand sanitizing. Carrie was so kind an helpful. She went above and beyond to make us feel welcomed. Arlette is very knowledgeable and kind. Dr. Nikki was very thorough and friendly. She welcomed my questions and listens to my concerns.

Mar 12, 2021

I have been with Kinnelon Eyecare for many years and always find the doctors and staff to be friendly, professional and skilled.

Mar 10, 2021

Dr.Barbara was awesome and spent time with me to review options of contacts ,thorough eye exam etc. I never feel rushed and takes the time to fully address any concerns I may have. The office staff is friendly, professional and helpful.

Mar 10, 2021

I was very pleased with my appointment from my entrance to seeing the doctor. Everyone was polite, friendly, and professional.

Mar 10, 2021

Kinnelon Eye Care is the best and very professional.

Mar 8, 2021

As always a wonderful experience !

Mar 6, 2021

l was pleased to see Dr Patellis and office in very clean shape.

Mar 5, 2021

Professional staff, very punctual and friendly and very clean

Mar 4, 2021

staff is very polite and friendly they treat all customers with respect and makes everyone that comes in welcomed

Mar 3, 2021

Everyone at Kinnelon Eye Care is knowledgeable, friendly and very helpful. I’ve been a customer for years and It’s always a great experience going there for vision services.

Mar 3, 2021

They are the best! Always helpful and friendly. Arlette is great helping pick out my frames based on my needs and is great with my 3 year old! Dr. Koslow is kind and listens to concerns that I have. She as excellent attention to detail to make sure you have the right prescription. Best of the best!!!

Mar 3, 2021

I'm a song term eye care patient at Kinnelon Eyecare and have received nothing but the best service and treatment over the years.

Mar 2, 2021

This was the first time I've been here. I cannot say enough good things about this place! From the staff to the sanitation, everything was 10/10! Staff was extremely friendly, helpful, and COVID-conscious. They took my temp before entering, EVERYTHING was sanitized, down to the pen and my insurance card upon returning to me. The doctor was amazing, so kind and informative, and very thorough! She gave me lots of contacts to try and the glasses specialist was awesome as well! I'm so glad I found this place. Definitely will be recommending to friends and family. Thank you for all you do!

Mar 2, 2021

The staff and doctors were pleasant and helpful, and the facility is fine. I trust Dr. Koslow thoroughly checked the health of my eyes. The only thing I was not satisfied with was the eyeglass prescription. I felt it was too rushed - only a few minutes were spent checking it. I expressed concern that I thought it wasn't right, but she did not offer to recheck it. I guess the next appointment was waiting.

Mar 1, 2021

fast, curtious, and efficient

Mar 1, 2021

I had an excellent experience at Kinnelon Eyecare. Highly recommend.

Mar 1, 2021

Great customer service. Everyone was friendly. The Doc was very knowledgeabl, friendly and thorough. Took her time to explain what she was doing in detail.This was my first visit and I'm glad I went.

Mar 1, 2021

Very friendly environment. The staff and Doctors are very friendly and they listen to you. I recommend this place to anyone looking for an Eye Care place.

Feb 28, 2021

Everyone is very professional and personable. They work so hard to please and you feel very comfortable with the doctors and examinations. The staff are just lovely.

Feb 28, 2021

everyone was very pleasant. I would definitely recommend Kinnelon EyeCare to my friends and family.

Feb 25, 2021

Dr. Nikki is thorough and caring!

Feb 17, 2021

Very courteous and professional staff and eye doctors.

Feb 15, 2021

Friendly, professional staff. Prompt appointments.

Feb 15, 2021

Courteous and professionl

Feb 11, 2021

Kinnelon Eyecare is excellent! From scheduling appointments to the exam to being fitted for glasses ... never rushed and always great service. I am very confident in them and please all around. Great care and service!

Feb 10, 2021

I was very satisfied with my selection of office for my eye care. The staff was very helpful and courteous.

Feb 8, 2021

The doctors & staff at Kinnelon Eyecare are always friendly and helpful.

Feb 8, 2021

The Kinnelon team is excellent. Dr Koslow and Dr Patellis are wonderful. I can’t forget to give a “ shout out” to Kostas and the supporting team for their professional assistance . They all care and it shows from the moment they greet you at the door.

Feb 8, 2021

i love coming here everyone is so nice and always ready to please

Feb 8, 2021

Everyone there is always so nice and professional. They go out of their way to make sure my insurance gets me the best glasses I can . The doctors are kind and knowledgeable and made me feel very comfortable. They follow the guidelines for keeping everyone safe as well.

Feb 2, 2021

Great place the eye doctors take their time in evaluating you. Very professional staff.would highly recommend them

Feb 2, 2021

The front desk staff are always so sweet and helpful. And Dr. Niki always makes me feel at ease, gives me lots of options for contacts to try and answers any questions I have.

Jan 28, 2021

Already have recommended a few times!

Jan 25, 2021

I had my yearly check up with Dr. Nikki yesterday. I was completely at ease in the office. They have done everything possible to make sure their office is germ free. Dr. Nikki is is very thorough. A pleasurable appointment!

Jan 21, 2021

Everyone is very helpful. The eye doctors take time to go over your chart and don't rush you through the exam. Great customer service.

Jan 18, 2021

Dr Koslow was very nice.I felt she was very thorough and addressed my concerns without rushing me. thanks!

Jan 17, 2021

First time going to the doctor here. It was a fabulous experience. My exam was thorough and staff was great. I would highly recommend using them!

Jan 9, 2021

My husband was very comfortable and well taken care of Very Satisfied !!! Thank You !!

Jan 9, 2021

Arlette was very helpful, is very knowledgeable and has great taste! Thanks! As always, Dr. Nikki did a great job in explaining everything to me and is very thorough. Always much appreciated. Jonathan Kirsch

Jan 7, 2021

Everyone who works there are very pleasant and ready to help with any of your needs.

Jan 7, 2021

Welcoming, comfortable office.

Jan 6, 2021

Always a good experience even during challenging COVID times.

Jan 6, 2021

Dr. Koslow and staff are great. They take an interest in you as a patient. Dr. Koslow takes the time to make sure that you are getting the proper care for your eyes.

Jan 3, 2021

Doctors and staff are friendly and very professional.

Dec 30, 2020

Very efficient, courteous and friendly staff. Good to see they are following all protocols to keep everyone safe. Dr. Nikki is very proficient at her job as well as friendly. Answers all questions and is personable

Dec 23, 2020

Always a pleasure doing business Kinnelon Eye Care

Dec 21, 2020

Professional, knowledgeable, trustworthy, and friendly.

Dec 18, 2020

The staff and Dr. Koslow have gone above and beyond normal expectations to help me with an emergency situation.

Dec 18, 2020

Unprecedented level of professional medical services from doctor Patellis and staff. Very well organized ofice. Extremely friendly and professional staff

Dec 18, 2020

Both Drs are very human and kind I always get my reading glasses from there too Arlene has been so nice and profesional all these years Dr Patellis is so kind to me and supportive

Dec 17, 2020

Every exam is given with the utmost care and concern and is always extremely thorough and exact. When leaving I am confident and trust I was given the best care and treatment for the health of my eyes and eyesight.

Dec 17, 2020

The staff is always very attentive and friendly.

Dec 17, 2020

It is always such a pleasure to come to Kinnelon Eyecare. Dr. Nicki is so attentive and thorough. And the entire staff is extremely helpful and pleasant.

Dec 17, 2020

The staff is very friendly, helpful and professional.

Dec 17, 2020

Very professional explained everything

Dec 17, 2020

Wonderful and helpful doctors and staff.

Dec 17, 2020