King's Way Eye Clinic & Optical
Dr. Darrell Walter
490 Reviews
Dr. Walter is great.. My wife and I both have been under his care for years now. Also Cindy is truly a blessing.. Unfortunately, the rest of the staff he has now are rude with nasty attitudes. It's an all out "Us against them" mentality the current staff has. Hopefully Dr. Walker can make corrections and bring back the caring staff he had for so many years.
Dec 11, 2020
I can totally see why Dr. Cagle referred his patients to this practice. My experience was excellent. The staff was professional, friendly, helpful and courteous. Dr. Walter was professional, friendly and proved himself to be an expert at his job. I didn't feel rushed. The office was very clean and supply of eyewear was well stocked. Yes I will gladly recommend family and friends to this practice.
Mar 23, 2020
Dr Walter and his staff are always punctuation and extremely thorough. I love them so much! Thank you guys!
Mar 20, 2020
Staff are very friendly, thorough and helpful. Thank you for taking your time with me.
Mar 17, 2020
You just don’t find Doctors who care as deeply about their patients as Dr Walters any longer. He is older than most Doctors, but uses new technology in his practice. Very thorough. Explains everything very well. He is what healthcare used to be- very rare today.
Mar 9, 2020
Reception, technician and doctor were each professional and personable. I look forward to my Kings Way Eye Clinic and Optical visits for vision health.
Mar 4, 2020
My visit with Dr. Darrell R. Walter was excellent. Probably, the best Optometrist that I have seen. Very professional, took his time, and really explained everything to me and what options I had. After the visit with him, well somewhat disappointing. The frame sample frame that my wife had chosen - because I was going to choose the same frame - was nowhere to be found. I was hoping to get that done on the same visit. Trying to get time off and make to the other side of town for another visit, it's difficult. The office doesn't open on Saturdays, they close for lunch, and open at 10am on Mondays. So, not very patient friendly to us, the availability is limited.
Mar 3, 2020
I love Dr Walter, and he cares so much about my family. However, this last visit May keep me from returning. His assistant was so rude and disrespectful to him, in front of me. Her tone of voice and mannerisms were shocking - that of a teenager annoyed by her parent acting as if she were superior and annoyed by his presence. I was appalled! I mentioned something to Dr Walter when she’d left the room, and he replied she had a severe headache. So, I didn’t say anything to her. However, when she did the final go over with just me her personality changed, and she was very professional and caring and thorough. So, it wasn’t that she had a headache. I have not decided if I will return myself, but I definitely will not be bringing my 19 year old son back. I will not have this example set of how an employee treats their boss, nor how a young person should treat their elders.
Mar 2, 2020
Been seeing Dr. Darrell for 20 years. Great guy, great facility, fantastic co workers.
Feb 27, 2020
As always, my annual visit for an eye exam was pleasant and professionally well done. The staff and Dr. Walter are very pleasant and personable, putting a very human touch on the exam. They exercise a trained eye for detail; assuring me that there is no better place to attend to vision needs.
Feb 24, 2020
I am always very pleased with my eye exam, but I have an issue with the amount of time I have to sit in the exam room before the Dr. sees me. I had the first appointment in the morning I still sat in the exam room for over 45 minutes. This is not acceptable, my time is valuable too.
Feb 13, 2020
Very friendly staff and still professional.
Feb 12, 2020
I have been going to Dr. Walter for 25 years. He is an excellent doctor, the best optometrist ever! He is very professional and very kind. He is very thorough and does not rush. Highly recommend.
Feb 6, 2020
Wonderful experience. Thank you!
Feb 3, 2020
Dr. Walter is one of the kindest and patient persons I've ever known.
Jan 31, 2020
I have moved several times in the state of Florida. I still come to Dr. Walter. He is the best I have ever seen at his profession. His office staff and assistants are pleasant, friendly and very professional. I would not consider going anywhere else!
Jan 24, 2020
Thank you all for being friendly and caring. Dr. Walter I appreciate the thorough vision exam. You always provide excellent service and you take the time to explain things to me. Thank you
Jan 16, 2020
Dr Walter is the best!! Always gets me in if I’m having problems! Really trust him to explain everything to me and solve my vision needs!
Jan 15, 2020
Good customer focus and care,
Jan 10, 2020
I love Kings Way Optical!
Dec 17, 2019
Very professional staff. Always a pleasure to visit. Be going there for over 35 years. Would not go anywhere else.
Dec 16, 2019
Overall my visit was very good. Dr. addresses all questions that are presented to him. At times I'm not sure what to ask ( I believe that is the novice in me). This is getting better as I become more familiar with the Dr. and staff.
Dec 6, 2019
Thank you for your incredible eye care for so many years. Your services are outstanding. I feel like God has blessed me with a wonderful doctor and staff.
Nov 21, 2019
I am so glad to have found Kingsway Eye Clinic & Optical. The staff have always been very friendly, and helpful. Also, Dr. Walter is awesome!
Nov 16, 2019
Dr. Walter is a concerned, caring doctor. I always feel like he is totally paying attention to me, not trying to rush to the next patient.
Nov 4, 2019
Dr Walter's is a amazing!. When you leave his office you know you have had a great eye exam. He definitely takes time to give you the best eye exam ever.!! I have many issues with my eyes and he addresses all of them.. Very caring and attentive..
Oct 25, 2019
Excellent helpful and knowledgeable
Oct 21, 2019
The staff and Dr.Walter are always polite and professional.
Oct 17, 2019
Dr. Walter is a wonderful doctor and the entire staff is a pleasure to work with.
Oct 14, 2019
Friendly, courteous and professional
Oct 14, 2019
As always top of the line service.
Oct 14, 2019
Dr. Walter is excellent. He is thorough, meticulous, patient, and very kind.
Oct 12, 2019
Dr.Walter is a very knowledgeable,pleasant and extremely thorough doctor. Stayed with me even after hours till I was finished picking out new glasses and trying to find the frame that would work best for my vision issues. Staff was friendly and helpful in all aspects. Would definitely recommend this office.
Oct 10, 2019
Great service from Dr. Walter and staff! :)
Oct 4, 2019
Every time I visit with Dr. Walters I’m at peace knowing his capabilities. He is a gentleman and his staff is more than welcoming and pleasant. I recommend Kings Way Eye Clinic !!
Oct 3, 2019
Dr Walter and his staff are professional, friendly, meticulous and patient. I have been a patient for over twenty years. My Wife and Children also see Dr Walter.
Sep 30, 2019
My exam with Dr. Walters is by far the most thorough exam I have ever had. I have worn glasses for 59 years, so I can say this with experience.
Sep 26, 2019
I was very impressed with Dr Walter and his staff. Courteous and enthusiastic and professional.
Sep 26, 2019
Everyone was so very friendly and helpful. Exceptional staff!!! Dr Walter was extremely thorough, knowledgeable and caring.
Sep 25, 2019
I have been a patien of Dr. Walter for over 10 years and can say I have NEVER had a bad experience in all 10 of my eye exams. He is very patient, kind and takes the time to complete the exam while still making you feel valued and respected. The staff is top notch all the way-from the call to make an appointment to when you lick up your glasses. Over the years, I have only had to have one pair of glasses adjusted and they took great care of me right away.
Feb 8, 2019
I would never go anywhere else but to Dr. Walter! He is the best!!!
Jan 25, 2019
Have been followed there for years. Each encounter goes perfectly. The staff are very kind, supportive and accommodating. The level of professionalism is what is most impressive in this office-top flight, top flight all the way.
Jan 23, 2019
I've been a patient here for over 20 years. Dr. Walter is an exceptional doctor. I wish more doctors were like him. Very friendly staff too. They're always helpful in person or over the phone.
Jan 21, 2019
King's Way Eye Clinic & Optical staff certainly treat patients the King's way with kindness, gentleness, and patience. Their staff is always friendly and helpful. My daughter is finally wearing a contact. That's right. Just one because that's all she needs. We ordered six month's supply with no cost to us. The woman who assisted my daughter with her fitting was extremely kind and patient while my daughter attempted to insert the contact. My daughter is thrilled to be out of glasses and enjoying her freedom thanks to King's Way Eye Clinic.
Jan 15, 2019
Absolutely love Dr Walter and his staff! From the moment you walk in to the moment you leave Dr Walter and his staff put you at ease and make you feel like you are family. His knowledge and the way he explains everything to you and takes his time is such a rarity these days in the world of Medicine.
Jan 9, 2019
I have been coming to Kingsway Eye Clinic for many years, and I can honestly say that my experience has been nothing but positive. Dr. Walters and his staff are excellent! They are always friendly, courteous and professional. I feel that I get the utmost care regarding my vision.
Jan 7, 2019
Always a great experience when I come here.
Jan 4, 2019
Dr. Walter and the entire staff are totally Awesome. Everyone of my experience is in tat office is always pleasant.
Dec 12, 2018
As usual.....great & courtious service!
Dec 3, 2018
Great service, as always.
Nov 9, 2018
There is no one like Dr. Walter! He Is exceptionally thorough and truly cares about all of his patients. He takes his time and listens to your concerns as if you were a member of his family. On another note his wait times are very short so that it doesn't take up your entire day like some practices! His staff are friendly, kind and accommodating. I just love this office!!
Nov 4, 2018
Staff were friendly and timely in getting me into the office for my appointment. Dr. Walter was his usual professional self. Great group of people.
Oct 19, 2018
Excellent customer service.
Oct 15, 2018
I was initially referred to this office many years ago by a coworker, from my very first appointment until now I have always been treated with the highest level of customer service, professionalism, respect and friendliness, more than I would ever have expected from a physicians office.
Sep 13, 2018
Dr Walter and his staff appeared to enjoy their jobs and working together. It was a pleasant experience.
Aug 30, 2018
I have been using Dr. Walter for over 30 years and have complete trust. Just wish he was in the Medicare program that covered glasses.
Jul 14, 2018
Everyone was as nice, friendly and knowledgeable as I remembered. Dr Walter gave a through exam and spent time explaining his findings.
Jun 27, 2018
I feel at home when I visit this eye clinic. They are excellent professionals and are caring as well.
Apr 21, 2018
EXCELLENT 5-STARS From the time I walked in to the time I left, everyone was great. Can't say enough about Dr Walter and his Staff. Thanks again Valerie
Apr 5, 2018
Dr. Walter is wonderful. Very patient and caring. He spent lots of time making sure I received the right prescription.
Mar 30, 2018
I believe I was the last patient of the day. Even though the doctor was behind schedule, he took the time to thoroughly exam my eyes and answer any concerns I had.
Feb 5, 2018
As has always been the case, was treated with professionalism and sensitivity by a personable, friendly staff.
Feb 2, 2018
The whole staff was great. They were very nice.
Dec 7, 2017
Doctor Walter and his staff are awesome!!!!
Nov 5, 2017
We like the office and the staff. Terrific clinical staff. My one and only complaint is that we were in the office from 5:30 p.m. to well past 8 p.m. waiting to see the doctor. That is too long of a wait for anyone, especially for someone who has dementia. They don't understand and the office should be a little more considerate to special needs patients. Thank you and God bless you all.
Sep 20, 2017
Love the staff and the service is great. Thank you for the Christian music while waiting. Been coming to Dr. Walter since the 80's
Jun 1, 2017
Dr. Walter and his staff do their utmost to ensure you have the best eye care. He has the latest equipment for getting the correct prescription. Dr. Walter is very thorough.
May 31, 2017
Everything and everyone was wonderful as usual!
May 5, 2017
Dr. Walters many years of excellence in his experience and his wonderful demeanor has always made me feel at home and in the best of care. His staff is always very accommodating, knowledgeable and friendly.
Apr 17, 2017
Saw Dr. Walters for my eye appt. this week. Always very thorough and pleasant. Takes quality time to discuss any issues and recommendations. Great eye glasses ! Appreciate going to a Christian business and receiving excellent care and service. I highly recommend Kingsway eye clinic to anyone looking for a good eye Dr. Marsha
Mar 30, 2017
Great service - Professional all the way - Keep up the Good work
Mar 22, 2017
I've been a patient of Dr. Walters for over 12 years. I know I can trust him and his staff to take care of my vision. And I love that he is a good Christian man and veteran.
Mar 19, 2017
Dr. Walter is not only very knowledgeable, he is extremely dedicated and caring. A better doctor could not be found!
Mar 19, 2017
I had an extremely pleasant experience! Everyone was very courteous and informative.
Mar 15, 2017
As usual everything was excellent. Dr Walters and the staff by far the best!
Mar 9, 2017
Dr. Walter and his staff are wonderful. You are seen on time and the staff is always polite and friendly. Dr. Walter is very knowledgeable and a caring health care provider
Feb 27, 2017
Totally pleasant and professional visit. Very pleased with the experience.
Feb 6, 2017
You guys are the best. I love Dr Walter. He has been taking care of my eyes for 30+ years. Five stars to him and his staff.
Feb 6, 2017
Annual exam, very friendly staff and Dr. Walters is a pleasure to see.
Feb 3, 2017
A wonderful place! The staff members are great.
Feb 2, 2017
Very thorough and informative with explanations throughout the exams and procedures
Feb 2, 2017
I've been a patient of Doctor Walter's for ten years now, and I continue coming back each year for the professionalism, courtesy and efficiency of the staff. From the moment I walk in the door to the minute I pick up my lenses or glasses, they offer five-star service all the way. Keep up the good work!!
Jan 25, 2017
Dr Walter feels like family.
Jan 22, 2017
I FIND ALL THE STAFF TO BE PROFESSIONAL AND FRIENDLY. IT IS A COMFORTABLE ATMOSPHERE.
Jan 16, 2017
Very friendly and efficient. And thorough.
Jan 11, 2017
The staff was very polite. The office environment felt comfortable, although a bit warm.
Jan 9, 2017
Dr. Walter was amazing and his office staff was super friendly and helpful
Jan 4, 2017
I have been going to Dr. Walter for years and can honestly say there is not a kinder more patient optometrist out there. He takes his time and make sure you understand any instructions given,.In today's world of hurry up treatment, it is so nice to find this practice. The staff is professional, kind and knowledgeable.
Dec 19, 2016
My recent visit was very productive. Dr. Is working my vision issues with great touch and skill. I believe a solution is near
Nov 24, 2016
My exam could not have gone better! My wait time was minimal and the staff was very personable and thorough. Additionally, I have the highest confidence in Dr. Water's competence.
Nov 17, 2016
I will never go anywhere else. Dr Walter and his staff are excellent!!
Nov 9, 2016
Having been a patient for many years I have never been disappointed with the services or the staff at the eye clinic.
Oct 26, 2016
Absolutely 5***** in every way! From Heidi his eye tech to Jennifer frames tech to Dr Walter...wonderful bedside manner. State of the art eye equipment. Top notch! Would def recommend.
Oct 26, 2016
Once again Dr. Walter has provided outstanding service. Before Dr. Walter my daughter could barely see. He has helped her with her vision in ways that have literally changed the way she sees the world. I am forever grateful to him for this.
Oct 5, 2016
The services in Dr. Darrell Walter ever is super, profecional person is awesome.
Oct 4, 2016
Alex is my son. I am Karen Furst also a patient of Dr. Walter's. Alex had a great experience as always with the professionalism of the doctor and his staff. We hold Dr. Walter in the highest regard for his extensive knowledge as he takes time and cares for our vision and well-being as if we were his family. He is an amazing doctor and we are very blessed to be in his care.
Sep 28, 2016
Everyone is always courteous and helpful. I travel from Town n Country now, I used to live in Brandon, but the drive is worth it for the outstanding care and service.
Sep 25, 2016
Fantastic as usual!! Great staff!!
Sep 14, 2016
The staff, service and professionalism in this office were, as always, perfect.
Aug 31, 2016
Dr. Walter has taken care of my eyes for over 30 years. Would not think about going anyplace else. His staff is courteous, kind and very efficient.
Aug 30, 2016
Great Doctor and great service!
Aug 30, 2016
I honestly love coming to see Dr. Walter. He's incredibly knowledgable and passionate about what he does. He's also very friendly. The staff are very pleasant as well. I don't even have vision insurance, but I pay out of pocket for the kind of care I get. You definitely get a thorough eye exam.
Aug 16, 2016
Scheduling was easy. Wait time short on day of visit. Staff very thorough and detailed. Walter is a funny guy, very easy to talk to. Love this place.
Aug 5, 2016
The staff took excellent care of me and got me in to see the dr even though I Didnot have an appointment but had gotten pink eye. Dr Walters always makes me feel like he goes beyond the norm to take care of me by giving me medications and personal number incase I have issues. He generally cares. My husband was so impressed he now wants to be a patient of Dr Walters. Thankyou! My health ins does not pay for me to go to your office but I prefer to go to where people genuinely care for me. Nancy Hailey
Jul 31, 2016
Always professional, timely, and supportive of my needs.
Jul 28, 2016
Visit was Great as Always
Jul 28, 2016
It's always a wonderful visit with Dr. Walter! He is incredibly thorough, compassionate and professional!
Jul 27, 2016
I have been a patient for at least 25 years and have always been very happy with the entire experience.
Jul 27, 2016
I like it. It works for me.
Jul 27, 2016
in the 25 to 30 years I've been seeing dr. walter I have had no problem with him taking care of my eye sight.
Jul 5, 2016
Very friendly and welcoming staff that shows they care. They provide email and text appointment reminders, flexible appointments and little to no wait time.
Jun 26, 2016
I love coming to the Kingsway Eye Clinic. Dr Walters and Staff provide EXCEPTIONAL service. I am probably biased but I think Dr Walters is the BEST doctor in the whole wide world. I love that his office has the latest and greatest equipment. Such a fantastic experience
Jun 22, 2016
Very professional as always. I have been seeing Dr. Walters for over 20 years. He is an awesome doctor....very compassionate and cares about his patients.
Jun 20, 2016
I love all of you! I appreciate the soothing music you have.
Jun 17, 2016
comforting visit as always.
Jun 17, 2016
God bless I had the best service. The staff and Dr Walter is very friendly
Jun 14, 2016
As always treat with courtesy and respect.
May 25, 2016
As always, the personnel was welcoming and friendly. The testing was completed efficiently.
May 21, 2016
I love coming here, the interaction in the rooms with the cameras and capability to see the pictures right then while sitting with the Dr...is wonderful and pretty cool too! I'll keep coming back !
May 16, 2016
Truly a great business because of the people who work there.
May 9, 2016
Truly a great business because of the people who work there.
May 9, 2016
I love going to Kingsway Eye Clinic and Optical. The employees are professional and friendly and Dr. Walters is a joy to visit! He is kind, always smiling and reassuring to his patients. I went for my appointment thinking I would have to purchase expensive glasses, but he tested my eyes and concurred that the only thing I needed to do was have my bent glasses repaired instead of buying new ones. I was speechless! I don't know many doctors who consider the patient's financial situations when it comes to diagnosing a solution to a problem. I have been going to this clinic for almost 7 years and it is always the same each time I go. It is a pleasure to be a patient of King's Way Eye Clinic and Optical and I HIGHLY recommend it.
Apr 22, 2016
I wouldn't trade Dr Walter and his staff for the world. Friendly and professional. I feel right at home every visit.
Apr 20, 2016
I love Dr. Walter. He is such a patient and friendly doctor. He doesn't make you feel like you're a number but an actual person and takes his time with you.
Apr 14, 2016
Service is excellent. As with most medical matters, it would help lay personnel if conditions were explained more in lay terms: particularly, the potential severity of conditions and need to act.
Apr 2, 2016
Only complaint is the amount of time just sitting around waiting for the Dr. Walter. This has been an issue for years but the bottom line is that the end result is always outstanding.
Mar 31, 2016
I love this office. Everyone is courteous, friendly, caring and I was able to get in quickly.
Mar 22, 2016
I Forgot to take new prescription. Will return to office this week.
Mar 20, 2016
Great to see you too - Keep up the Good work
Mar 17, 2016
Staff is very courteous and professional. Saw some new optical instruments for measuring and photographing my eyes. As always Dr Walter is so thorough to make sure I'm getting the correct prescription.
Feb 28, 2016
I've been going to this doctor for over 20 years now. I've referred many friends and family to you. I absolutely love the top notch service I receive here.
Feb 18, 2016
service is quick, staff is pleasant and knowledgable, Dr. Walter is the best.
Feb 17, 2016
Everything was just fine; all your Beautiful techs. & Secretary's were very nice to me. Keep up the good work, Doc.:~)
Feb 8, 2016
Still a faithful customer after 35+ years!!!!
Jan 29, 2016
I don't know of any changes you need to make! We love your staff!
Jan 29, 2016
VERY PROFESSIONAL AND CARING STAFF.
Jan 6, 2016
I appreciated Andrea fitting me in on such short notice during a short and busy week. Everyone in the office is so nice, friendly and professional. Thank you!
Dec 26, 2015
As always, everything went well.
Dec 18, 2015
Dr Walter runs a first class service.
Dec 12, 2015
My son, Christopher Hamlyn, is a patient of Dr. Walter and referred me to Dr. Walter.
Nov 22, 2015
The staff was extremely friendly and helpful. I have been wearing eyeglasses/contacts for over 15 years and have seen many different eye doctors. Dr. Walter is very thorough, knowledgeable, and patient. He is the only doctor to ever care enough to explain the proper way to clean my contacts to keep my eyes healthy. He answers all of my questions and keeps me informed of any new advancement in the contact lens world. His office also provides an in-house eyeglass studio that is stocked full of eyeglass frames and helpful staff. This is definitely the best experience I have ever had when getting my eyes examined and when purchasing my eyeglasses or contacts. My prescription is always perfect!
Nov 15, 2015
Hand's down, the BEST optical office! I highly recommend this office to anyone. Top notch doctor, support and staff!
Nov 12, 2015
Excellent staff - always willing to go that extra mile to help you.
Nov 9, 2015
The office team is extremely friendly. Always appreciate that the staff recognizes my name. As always, great service!
Nov 4, 2015
Staff and Dr Walter are very nice, timing for the apt was great
Nov 1, 2015
The process takes too long. I was there 2 1/2 hours. Part of that was choosing frames which is on me. However, for the exams, I was moved from room to room and had to wait each time. I endure it because I think Dr. Walter is the best.
Oct 23, 2015
My exam was quick and easy and you had a great selection of glasses. I have already referred my husband, Robert Sujansky, and he has been going to Dr. Walters for several years😃
Oct 18, 2015
Always a pleasure to come here. Treats us like family and with great compassion.
Oct 16, 2015
Excellent and honest eye examine
Oct 13, 2015
We would not change a thing, very professional and make us feel like family.
Jun 5, 2015
I believe that everything was perfect, but in the middle of the appointment when I had to go out again, the call back was around 30 minutes and I sensed that it was because the girl forgot that I was there or maybe misscomunication but everything else was perfect.
Jun 1, 2015
As always. Warm, professional and met expectations.
May 23, 2015
It was the most thorough examination I have ever had, very satisfied. .
May 15, 2015
The appointment was great! The service, friendliness and knowledge of the doctor and staff were superb. Thank you for such a wonderful experience. God bless! ☺
May 15, 2015
I really enjoyed see Dr. Walter. It's worth the drive from Dade City. I have recommended him to my boss, John Madison who will be calling when he has to go to the doctor, rather than Pearl Vision.
May 13, 2015
Had to wait to long in the exam room. Finally asked one of the ladies how much longer because I was sick and about to leave.With in less than two minutes Dr Walter came in and fixed the problem.
May 9, 2015
Wait time was the only issue, otherwise it was excellent!
May 9, 2015
Care is great and always look forward to my visit.
May 8, 2015
I was very happy with my visit . Thank you
May 7, 2015
I love everyone's smiling faces and good services
May 7, 2015
This was my first visit and I am tremendously pleased. The technology used and Dr. Walter's thoroughness in explaining, as well as evaluating and determining a prognosis for my vision was impressive. The staff was friendly, professional, courteous and efficient. I couldn't be more pleased. Thank you!
May 3, 2015
Everyone was courteous and helpful as always!!!
May 1, 2015
I am always very pleased with the way I am treated and the thoroughness of my examinations. My glasses are always perfect. Everyone there is friendly and professional.
Apr 26, 2015
glasses feel better so far. thanks dr walter
Apr 24, 2015
I appreciate all the attentions that were giving to me By Dr. Darrell Walter, his assistant and the rest of the staff. It made my stay very welcomed. Thank you all. God bless you all.
Apr 23, 2015
Everything and everyone was excellent!
Apr 15, 2015
Top notch service and care, thanks doctor and staff
Apr 14, 2015
I would have been nice to have been given the correct information up front as to how much the exam would have cost. The price was off by about $55
Apr 12, 2015
Excellent customer service and Dr. Walter was friendly & efficient. He took his time and I didn't feel rushed. Will be recommending him to everyone!
Apr 11, 2015
Dr. Walter is the most excellent doctor I have ever known!
Apr 10, 2015
Dr. Walters, your staff of employees are the most courteous and helpful employees. I don't believe I have ever had a dull moment during any visit ever. I missed the background music I used to hear and enjoy. Something I would like to see offered is advice on the best foods and herbs that help to keep healthy vision. I know carrots are good but what else? I rate my visit 6 stars that's one more star than you have posted.
Apr 8, 2015
great, thank you
Apr 5, 2015
Great treatment in all aspects. Thanks!
Apr 2, 2015
I appreciate the sweet spirit the staff displays. It is a breath of fresh air coming away from the world for a little while. We love and appreciate Dr Walters and his staff. Thank you for being who you are. God bless and prosper you all.
Apr 2, 2015
I'm not sure of the purpose of new appointment for Tuesday, 24 March at 9:30AM.
Mar 21, 2015
I especially liked the way your office treated my mother, who has dementia and is hard of hearing, with kindness and patience.
Mar 9, 2015
Great service. No additional comments.
Mar 4, 2015
I have used other clinics in the past but I can back to you. Your clinic is the best in Brandon. This includes but not limited to customer service, professional knowledge, and value for the price.
Mar 1, 2015
Dr. Walters and staff make you feel like family!
Feb 28, 2015
My visit was perfect! The staff and Dr. Walter were very professional, caring and genuinely concern. Thank you also, for being so thorough.
Feb 27, 2015
I love coming there it is great. All is very friendly and kind the only eye doctor I will always go to.
Feb 25, 2015
Your staff were very courteous. You fit my old glasses better than they have ever been. Thanks
Feb 25, 2015
Dr. Walter and his staff have always been the best!!!
Feb 23, 2015
It is a very pleasant atmosphere.Very happy with our experience.
Feb 19, 2015
Amazing job,no matter how hard I tried to make it for them.
Feb 18, 2015
Like staff's positive attitude.
Feb 15, 2015
If you want a thorough examination and excellent eye care, this is the place for you. You will not be disappointed.
Feb 14, 2015
Thank you so much! The staff was extremely courteous and professional. Dr. Walter was great at explaining our results and Cindy was extremely helpful in helping me and my husband pick out frames. We highly recommend this office!
Feb 11, 2015
Some more lower cost frame options.
Feb 11, 2015
The cleanliness of your facility is very much appreciated! The professionalism of the staff was comforting.
Feb 9, 2015
The treatment I have always had has been very pleasant I don"t know anything you could improve on.
Feb 8, 2015
I arrived early for my appt and was taken into an exam room even before I could complete the paperwork. Everyone was friendly,courteous, and professional. Dr Walter was thorough and explained clearly what he found. I will see Dr Walter again and will recommend him to friends.
Feb 4, 2015
I have always appreciated that Dr. Walter is never too hurried to answer questions or give explanations.
Jan 30, 2015
Keep up the great work it shows :)
Jan 29, 2015
The visit is first rate. The staff are pleasant when I arrive, the tech's that work with me and doctor Walter all go above and beyond
Jan 28, 2015
I am not really sure what I bought; the reading glasses I purchased were nice but my vision was blurred by the eye examination. I would have preferred to come back on another day to purchase the glasses.
Jan 27, 2015
I arrived at my appointment on time. However I waited over 30 minutes to go back. I then waited over 45 minutes before Dr. Walter came in. This has happened before, and I do not know why that it takes so long, and I have tried to be understanding. I just wanted you to be aware of the long wait...
Jan 27, 2015
Very pleased with Doctor Walters and the staff and would recommend them.
Jan 24, 2015
I'm not pleased with these lenses. The left lens overall is better than previous prescription, but a large portion of the left side is blurry; might as well be wearing a lens 2/3 the size of what I bought. I have to turn my head to see clearly out driver mirror, more so than with old glasses. Was told this is normal. The right lens is blurry (I mentioned this right away when picking up glasses), and especially noticeable when driving and looking at road signs. Old prescription was clear in same circumstances. Was told this new prescription was ordered to correct specifications from my exam--I thought I knew what I was getting, but apparently not. I was told I'd be called to follow up by 17 Jan (picked up glasses 13 Jan)--no call was received.
Jan 23, 2015
Excellent Eye care once again. 5 star.
Jan 23, 2015
prices keep going up. my income doesn,t go up
Jan 22, 2015
Dr. Walters, your staff was extraordinarily gracious and kind, making the visit much less stressful. They are truly a joy to be around. Thank you to the staff for your graciousness and kindness, and Thank you to Dr. Walters for choosing such a fine staff.
Jan 20, 2015
We have been happy with your office for many years! Glasses are expensive but glasses are expensive now a days. The quality of the glasses and attention paid each patient is worth the money.
Jan 18, 2015
I see nothing that needs changing.
Jan 17, 2015
I like the office, but I was there over 3 hours . It did surprise to see that the vsp providers seem to be higher than some of the other eye clinics in the area. I tried another vsp provider a couple of years ago and it was more expensive as well, and they are supposed to have better prices, but I did like Dr Walters, and he did explain why I was having some of my vision problems
Jan 15, 2015
I always look forward to visiting Dr. Walters office. Dr. Walters is knowledgeable and efficient--and most important he is a kind and caring man who listens.
Jan 11, 2015
Office staff very nice and helpful ....customer service was excellent.....Give them all a Big Raise :) they will keep your customer coming
Dec 31, 2014
I would like for your office to accept my optical insurance, Advantica.
Dec 30, 2014
Alls good. I have been a patient for several years and am very satisfied.
Dec 25, 2014
Keep up the good work and, Have A Merry Christymas
Dec 23, 2014
I am hoping that I have made the changes to my record so that I will only receive electronic communications via email. Email, text, voice mail, and snail mail was a little much.
Dec 19, 2014
Can you pass this website on to Dr Walter please?
Dec 19, 2014
You got rid of the puff of air test! Awesome! I'm good. Thanks for the excellent service.
Dec 18, 2014
I love my eye clinic and all the employees. Always anticipate my needs and exceed my expectations
Dec 18, 2014
Dr. Walter is the only doctor that I actually enjoy going to. He is always very friendly and actually knows what he's doing. I wouldn't go to anyone else! His office is always very clean and the staff is very friendly.
Dec 12, 2014
Your operation is wonderful. I have never had a bad experience here and have been a patient for years. God bless you all for the work you do.
Dec 8, 2014
Dr Walters indicated he would like me to take some additional tests but I don't fully understand the tests. What it will require? What will be done?
Dec 4, 2014
# and 1/2 hrs for an appointment seems like a LONG time for me. Luckily for me, all were very cordial during my WAITS between procedures/exams.
Dec 4, 2014
You guys are the best!! Rita and Andrea are always very sweet. Dr. Walter was very thorough and addressed all my concerns.I appreciate the care and concern your staff always shows me.
Dec 3, 2014
I think Dr.Walters was excellent at finding what was wrong with my eyes and much better examine than any other eye Dr, I went to.I really appreciate everyone being on time,great service and quick, very well done. Thank you so much.
Nov 27, 2014
While I had a long wait to see Dr. Walter on this one appointment, in my many years as his patient, I have never had to wait this long. Waiting was not a problem. His staff is always so great!
Nov 25, 2014
There are very few practices left like this one where from the staff to the Doctor - exhibit such professionalisim - a pleasure.
Nov 23, 2014
It was good visit, with a thorough examination. The only thing amiss was I didn't get a receipt for the bill. I will be sure to get it when I pick up the glasses.
Nov 21, 2014
The optical department gave me a case that doesn't fit the glasses in the case. Also, I am having a problem seeing out of the glasses when moving or looking out the side of them.
Nov 17, 2014
Dr. Walter listens to every thing and never makes me feel rushed. His staff is always professional and friendly
Nov 17, 2014
My vision is very precious to me so when I tell you that I have relied on Dr. Walter and his staff for years and years, you can appreciate how great I think he is!
Nov 14, 2014
Enjoyed the learning process now I wait for cataract surgery to get glasses
Nov 11, 2014
They give the most thorough eye examinations.
Nov 4, 2014
I was very impressed with your staff. Everyone from the techs to Dr Walter were amazing with my daughter. I have already recommended someone to your office and absolutely will continue to do so. Thank you and we will see you again in a year. Sincerely, Rianna Combs
Oct 29, 2014
I have never had a negative experience at this office. The staff is wonderful and very professional .
Oct 24, 2014
I especially like the email reminders of up coming appointments. Friendly staff.
Oct 23, 2014
Slow down on the amount of e-mails
Oct 23, 2014
I love Dr Walter and his staff! They are always accomadating and explain my questions so I can fully understand the process. Very professional and above all kind!!!
Oct 23, 2014
Very well pleased with the thoroughness of the exam
Oct 22, 2014
I had to wait a while for the doctor to come in to the exam. room.
Oct 20, 2014
Visit was pleasant and helpful, as always.
Oct 16, 2014
Dr. Walter is AWESOME and his ENTIRE staff is AWESOMESAUCE! I LOVE YOU GUYS!
Oct 15, 2014
I had a great experience. Everyone was very friendly and very knowledgeable about their area of responsibility. #2 when I stated I wish I knew more is only because I always think of questions AFTER my appointments. :)
Oct 13, 2014
There was a lengthy wait between the testing and the time dr Walter came in but then he was very thorough and spent time helping me explore options to improve my vision!
Oct 9, 2014
Love to come to you. You are the best we have ever been to
Oct 8, 2014
Dr. Walter genuinely cares about his patients!
Oct 4, 2014
was very happy with the visit. Never had an eye ex.That was so good. Happy to be a client there, thank you so much. Also will be back to get glasses. Have a great day.
Oct 4, 2014
The service is always oustanding
Oct 4, 2014
Services given by and staff were excellent, But I'm not happy with my lenses. I don't see well at a distance, my vision is doubled, and night vision is even worse. I can actually see better with my old lenses than with my new at distances. close vision is fine.
Sep 29, 2014
First Visit - will come back and recommend to friends. Dr. Walter addressed my concerns and staff was obviously knowledgeable. Everyone was professional and courteous.
Sep 26, 2014
Everyone was professional and courteous. Dr. Walter listened to my concerns and addressed them. Staff was pleasant and obviously knew their jobs.
Sep 26, 2014
The visit was very long. I was told to come at 12:30 and the email I got told me my appointment was 1:20. I was not out of there until around 2:30.
Sep 24, 2014
Awesome Doctor did a Very Thorough Eye Exam Awesome Experience, Kingsway Eye Clinic is up to date on technology, The entire staff is polite and helpful.
Sep 21, 2014
The most thorough eye exam I've had in my life. Dr. Walter thoroughly explained more about my eyes (what he saw, what he didn't see and what to expect) than any other previous professional had. The entire appointment was a bit long (3 hours) but that did include selecting two pair of glasses. I had plenty of time anyway. I don't think I'd consider going anywhere else now. Great MD and a good support staff.
Sep 15, 2014
Thank you Rita for your excellent patient care. Dr. Walter, your chair side manner is tops and I appreciate the various options you provided for my treatment. Thanks
Sep 6, 2014
I have been very happy with Dr. Walter's care of my eyes. Nancy Lawson
Sep 4, 2014
If your looking for a superior eye doctor, look no further.
Aug 23, 2014
While I did not have to wait past my appointment time to be seated, I did have to wait more than an hour to see the doctor after the pre-exam tests had been completed by the staff. This seems like an excessively long wait, not respectful of the patient's time, and suggests that the appointments are being scheduled inappropriately. Additionally, the office requires a follow-up appointment to evaluate contact lenses before the patient is allowed to order a new supply of the lenses. I'm not certain why the lenses cannot be evaluated in the same single appointment as is typical with other optometrist offices, especially for those like myself who have worn contacts for more than 20 years. Again, the patient's time does not appear to be a concern when the office requires multiple appointments in lieu of one.
Aug 20, 2014
Doctor Walters is thorough. Very nice to see a well organized office with employees that respect one another and communicate. The teamwork there is fantastic. Everyone there seems happy and they are all very good at their jobs. I trust that I will always get the best care there and would definitely recommend to anyone who actually cared about their eye sight.
Aug 14, 2014
I love this Eye Doctors they treat my family very nice always friendly even Dr Walters he is funny and Awesome at the same time. I had a late appt 6:15 and the last person there he made sure i got to my car safe. My husband love him also no other place for us. Thanks Covington family
Aug 13, 2014
Everyone is always pleasant and friendly. Facility is clean.
Aug 12, 2014
Very thorough appointment
Aug 8, 2014
Most thorough eye examination I have ever had. I wish I had been shown an individual pricing for each charge added for the additions to my glasses. While I appreciate the discount, I was surprised by the $930 cost for the glasses.
Aug 8, 2014
Spent almost three hours in the office for my visit...took a bit longer than I anticipated...
Aug 4, 2014
I feel safe and comfortable at your clinic. I know I am getting the best care and I trust you.
Aug 3, 2014
I consider my visit very well handled and professionally handled, I cannot think of what is needed to improve it other than maybe some orange juice since it was 8am (haha).
Jul 27, 2014
Excellent Customer Service and very knowledgeable!
Jul 25, 2014
Everything wonderful. Very pleased to see how much has changed over the years in the technology you are using and how you are staying ahead of the curves. I originally considered seeing a surgeon and absolutely didn't need that. You offered everything I could get there in the way of testing. I was very comfortable with my visit and felt like I was "home". You took care of my family for many years, kids and all. Also a note your business credit...I saw many of the same faces that have been there for at least 10 years. That is a true sign of a well run business that values their employees and the experience they bring to the office. Thanks so much!
Jul 25, 2014
Great Service! Amazing selection of glasses and goggles!
Jul 25, 2014
I think you now have an excellent team. Everyone was so nice and made me feel so comfortable. Everyone was very organized and knowledgeable.5*
Jul 24, 2014
Everything was wonderful...very pleasant staff and always enjoy our visits to your office:)
Jul 24, 2014
Very satisfied with all areas of my visit. Everyone so professional and kind, a rare find today.
Jul 19, 2014
Deeply appreciated the attention to detail and professional approach.
Jul 18, 2014
I would definitely give you a five star rating. Thank you.
Jul 18, 2014
Service is great, friendly & courteous caring staff. The only downside is the wait time while in the room.
Jul 17, 2014
As always, Dr. Walter gave me a through, excellent exam.
Jul 17, 2014
I wish I could have had the choice to select transition lenses with my order. I called twice to try to add this as an option and was told this option was not available so I'm very disappointed now. My wife was able to add this option for her progressive computer lenses, not sure why this isn't available to me.
Jul 11, 2014
Everything was fine. Glasses are mor comfortable now and don't bother my eyes. Customer service was excellent.
Jul 2, 2014
Awesome staff! Great experience every time I come!
Jul 2, 2014
My visit was good, I had no problem with my services, everything was great
Jun 29, 2014
Dr. Walter and his staff were very thorough and acted concerned about my eyes.
Jun 29, 2014
Everyone is so pleasant to be around, & I love my Dr. Darrell Walter, cause he's so very thorough, , & takes time with you so that you, as a patient can understand it too! Lovely office, & calming music in every room!! Love everything about this wonderful Dr. & his dedicated staff. Well-worth the visit!!♥♥♥
Jun 28, 2014
I really can't think of any ways to make any changes. As for a new service, it would be good to know up front what the basic cost of the examination will be, especially for folks like me that are on limited income.
Jun 27, 2014
Thank you so very much for your wonderful service.. I truly enjoy and trust the wonderful care that Dr. Walters provides and have recommended many friends and co workers over the years. Again, thank you for your services it is greatly appreciated !
Jun 21, 2014
For the past 36 years Dr. Walters has been doing a wonderful job with my eye sight. I trust him completely and his staff is very well trained, always wonderful and helpful.
Jun 19, 2014
You do not have to change a thing!!!
Jun 18, 2014
Thought the visit was great and wouldn't change anything besides the cost of glasses! Thank you.
Jun 14, 2014
Meeting with Dr. Walter showed me what I have been missing with my annual eye exam. He has such heart in everything he does. I will keep coming back.
Jun 14, 2014
Love coming to my appointments. Super place and special people. Thank you.
Jun 13, 2014
Very pleased with my first visit, everyone was pleasant and helpful. Keep doing what your doing, it works!!!
Jun 9, 2014
excellent service from friendly experienced people
Jun 5, 2014
I refer people all the time as I think your office provides the best service.
May 25, 2014
Took back at Appt time. But still an hour before actually saw the doctor
May 24, 2014
Excellent staff and service.
May 23, 2014
I nonger have vision plan and could have used my medicare. I chose not to as I am so pleased with the staff and service at Dr. Walters. It is worth the extra money.
May 23, 2014
I love it all! the text the email.... perfect for on the go me!
May 23, 2014
When I am told it will be a few days (+/-) to receive my contacts, I should not have to wait 2-3 weeks. If it is going to be 2-3 weeks, just tell me. Three and a half stars.
May 21, 2014
I love going to Dr. Walter's office. The atmosphere is so relaxing and peaceful, and the staff are friendly and professional. Keep up the good work!
May 15, 2014
You all are the BEST! Keep up the good work.
May 14, 2014
Thank you for the excellent service!
May 14, 2014
Dr. Walters and his team do a great job with each of our family members. Their professionalism is excellent.
May 11, 2014
Other than having to wait longer than anticipated everything went well, as usual. People are always friendly and very pleasant . It is a pleasure to be there.
May 9, 2014
The wait time to see the doctor is extremely long (at least 45 minutes after the appointment time) for the past few years I've been there. Even though they typically get you back in the room within 15 minutes of the appointment time, the overall wait is ridiculous.
May 8, 2014
Dr. Walter is an excellent doctor. He takes his time in explaining everything in way that you can understand. I have been going to him for a long and I have never been disappointed. Thank you Dr. Walter for taking care of me and always showing me that you care for my eyes health.
May 8, 2014
So glad to have you for my eye care office... As always, great service. Keep up the great work...
May 5, 2014
Will make sure i refer a friend!
May 4, 2014
you have years always done a great job for the 20+ years
May 3, 2014
Dr walters walks on water in my book. Thank you team.
May 1, 2014
Nothing but good things to say about my visit
May 1, 2014
All the staff were very friendly and helpful. I had a good feeling when I left. During my visit, I felt like I was receiving caring and professional care. Thank you. (Very Clean)
Apr 27, 2014
I thought the exam was extremely thorough, and everyone there was very nice.
Apr 26, 2014
I sincerely enjoyed your service. I am always happy to visit you all.
Apr 26, 2014
I was very pleased with visit, everyone seemed very competent and friendly. The examine was very through, even more than was expected.
Apr 25, 2014
My visit was outstanding. I've seen several optometrists in my lifetime, and this visit was the most thorough exam I ever received. Very pleased!
Apr 25, 2014
Great place to get your eyes checked.
Apr 20, 2014
I was impressed with the state of the art equipment and the friendliness of the staff. I liked Dr. Walker.
Apr 18, 2014
I am always treated with repsect at your office. Dr.Walter reamins a professional as does his staff.
Apr 15, 2014
Always a good experience. Dr. Walter and staff are very thorough.
Apr 14, 2014
My visit was pleasant and very comfortable. Personnel were knowledgeable and kind.
Apr 12, 2014
Very friendly, professional and very through in the exam. Explained cost very clearly.
Apr 10, 2014
I had an eye exam in December but I felt it wasn't right so when the new insurance kicked in I made it back to Dr Walters and I was right
Apr 9, 2014
don't understand My visit was excellent as always.
Apr 4, 2014
Great office. seen at appointment time. Staff is great. Assistants are friendly and caring. Dr Walters is great doctor.
Apr 3, 2014
Timely, efficient, friendly and easy to work with my schedule.
Mar 30, 2014
Visit was excellent, just as my friends, the Hildebrandt's, told me it would be!
Mar 29, 2014
Everyone was very nice and the doctor was very thorough.
Mar 21, 2014
Staff and equipment are top notch. Personal service provides wonderful "Come Again" atmosphere.
Mar 21, 2014
Overall the experience was very good but the amount of time sitting and waiting for the doctor or technician was way too long. My visit was a little over three hours long. Music, news or something to drink would have been nice.
Mar 20, 2014
Excellent service from start to finish. Nice to know that my glasses are still under warranty. Was originally informed the warranty expired 2/28. Glad I mentioned it to the guy that helped me with my new glasses. Can't remember his name but he noticed that the glasses expire a yr from the date that I picked up my glasses last year. I will bring the broken pair when I pick up the new ones I ordered yesterday. What a fine office staff you have dr Walter. You cannot be replaced in my book.
Mar 20, 2014
Always in and out. They are so nice and professional.
Mar 18, 2014
I see why this DR is the best.He stayed with me very late in the day to make sure my exam was thorough. he treated me as someone familiar and as a friend..TY. DR.Walter!
Mar 14, 2014
I loved coming into the Kingsway Eye Clinic! It was a great visit and I appreciate all of your help! Thank you so much!
Mar 13, 2014
I would like to comment on how everyone is very nice, patient and friendly. A great staff! I also would like to say how everyone is in a white uniform and that looks very professional. Dr Walters is an excellent and very caring Dr.
Mar 9, 2014
This was my first visit and I was very impressed by the professionalism and friendliness of each staff member I encountered. The exam was very thorough and every question answered. I was also impressed by the fact that Dr. Walter called me on a Saturday to explain some further research he had done on an eye problem I am having. I highly recommend this Dr. and staff.
Mar 7, 2014
Everything was very nice.
Mar 6, 2014
Great overall experience!! First time to office, felt like I've been there for years!!
Mar 4, 2014
I was warmly greeted and had my eyes check thoroughly and at each juncture things were explained and shown to me.
Mar 3, 2014
I'm happy, but I was there for over 2 hours. I wouldn't mind if it could take a little less time.
Feb 27, 2014
Nice and helpful staff in very professional surroundings and Dr. Walter is always very courteous and thoroughly examines and explains your situation with your eyes. Thank you.
Feb 27, 2014
Dr. Walters was amazing as was his staff. They were very friendly and very knowledgeable. This was my first visit to an eye doctor and I am so glad this is where I went. They made me feel relaxed and went over what types of test were being done, once the results were in Dr. Walters made sure I understood what was going in with my eyes and what I should expect in the future with my eyes.
Feb 25, 2014
Everyone was wonderful! Very knowledge and helpful. It was a very good experience and I look forward to a long relationship between my family and yours.
Feb 21, 2014
no problems with the Dr. everybody else should be fired! Had to repeat eye exams and the attitudes of everyone was the worst. I will be looking for a new place to get eyes checked.
Feb 20, 2014
The staff and doctor were very kind and informative. The only complaint I have is that I was there for a little over 2 hours and I feel this was too long for an appointment . I also had to pay twice because my charges weren't rung up correctly the first time. However I will return for check ups in the future.
Feb 10, 2014
Always receive wonderful care.
Feb 9, 2014
Excellent treatment, friendly, helpful staff.
Feb 6, 2014
Thanks for Great Care - Keep up the Good work
Feb 5, 2014
it would be nice to have the dilation and exam in one day. I didn't like that I had to schedule the dilation separately, and that I have to come back for a contact check. If I think they fit okay I don't think I should have to come back. But everything else was great :)
Feb 2, 2014
a great experience and a practice I would recommend to friends and family!
Feb 1, 2014
Excellent and very detailed service.
Jan 30, 2014
I was very happy with everything. I will making future apps for the rest of my household. Thank you
Jan 30, 2014
Dr Walter and his staff are always very friendly! I always leave with a better understanding of my eye health. I appreciate the text message and email reminders! I have and will continue to refers friends and family to Kingsway Eye Clinic! Love them all!!!
Jan 30, 2014
Service is quick, precise, friendly and personable. A great experience for a doctor's visit.
Jan 29, 2014
We have used Dr. Walter for many years. His office is the best. Always caring and gives excellent service. You will not be disappointed with this office. A Brandon Icon!
Jan 26, 2014
I waited about an hour in the exam room to see the doctor. I was promptly called back when I arrived, however, I think waiting for that length of time to be seen by the doctor was way too long. I also waited for another 15-20 minutes to have someone show me frames. I was in your office for a total of 2 and 1/2 hours. And it wasn't very busy. I don't know that I'll come back to your office. There are too many eye doctors available to deal with that kind of wait time. The doctor and staff were very friendly and courteous, but I think they may need to consider how much they value the patients time?
Jan 24, 2014
I was taken right on time for my appointment. Had a Great selection of glassed and sunglasses. Very satisfied with this office.
Jan 22, 2014
I was completely satisfied with my visit. The personnel were pleasant and competent. I will continue to see Dr. Walters for all my optic needs.
Jan 19, 2014
I was extremely please with my visit. I have never experienced such a thorough exam as I did in your office. Everyone was wonderful. However, since I have VSP coverage and my co-pay was supposed to be $15 for the exam, I don't understand why I ended up paying $134.90. Judith Rost
Jan 17, 2014
I been coming to see Dr. Walter for almost 20 yrs. Dr. Walter and his staff have always been nice to me and others coming through the door. I would recommend this office to my family and friends.
Jan 17, 2014
There was a teen in the office who was having a problem with his contacts. He was seen before me. I appreciate the fact that he was taken into the office before me because an "emergency" can not be scheduled. I am glad Dr. Walters put his patients first and they explained everything to me as to why he was running late with my appointment. I did not feel rushed when I did see Dr. Walters. He was very attentive to my needs.
Jan 12, 2014
As always the service was very personable and professional. The offices are well maintained and the equipment state of the art. Dr. Walter is amazing. George Thomasson
Jan 10, 2014
Everyone is super nice and very knowledgible.
Jan 7, 2014
Excellent service as always.
Jan 4, 2014
Dr. Walter is always on point. The staff is courteous and patient when it comes to understanding situations. I have complete trust in Dr. Walter. I appreciate his sincere approach to eye care. The office is always clean and neat. The frame selection is great too.
Jan 1, 2014
no appointment, got me in right away. state-of-the-art exam. good choices on my options.
Dec 29, 2013
Love Dr. Walters and Staff...
Dec 28, 2013
Continue doing the great job you do.
Dec 26, 2013
I love this office and the staff. I would only ask that you/staff ask me if I want to see the person who will show me the glasses and my options on them. Sometimes I just want to get the prescription for my lenses and leave.
Dec 26, 2013
The wait after being taken to room was extremely long
Dec 20, 2013
Always great service and smiling faces!
Dec 20, 2013
I think that Dr. Walter is an excellent optometrist and I am so happy that he recommended daily wear contacts to me because my eyes feel more clean, and I don't have to spend money on all the contact cleaners and disinfectants. I also like how he remembers me whenever I go see him, since most doctors don't really remember any of their patients unless seen very frequently.
Dec 19, 2013
As always, the staff was courteous and efficient. Great service!
Dec 16, 2013
Great service, friendly courteous staff, excellent Dr.
Dec 15, 2013
Appointment was at 3:15, left at 6:10 and still have to go back for a scan?
Dec 12, 2013
I will never go any where else. The service and all workers are excellent.
Dec 12, 2013
1st class doctor and staff. thanks so much.
Dec 11, 2013
We have seen Dr. Walter for 35 years and respect and appreciate his expertise and loyal staff. Merry Christmas!
Dec 6, 2013
Most thorough exam you can get.
Dec 4, 2013
I had a macular scan. Jessica said you call patients on Fridays, but that you wouldn't call this week because of the holiday, so I have to wait an extra week.
Nov 29, 2013
A minor inquiry but just curious from a logistics standpoint - Should the name of the Clinic be Kingsway vs King's Way?
Nov 28, 2013
I have been a patient a long time and dr Walter always takes his time and makes me feel like I am his only patient. The care I receive is top notch. God bless you all
Nov 27, 2013
More selections on men's large plastic frams
Nov 23, 2013
Dr. Walter you have the greatest staff. They are always ready to help & never forget to do anything you asked.Wish my family prac dr staff could learn from yours. Dr Walter you are very caring and willing to go the extra mile to help. Oh and your staff should get a raise. Just thought I'd throw that in. :>)
Nov 22, 2013
the eye exam with Dr Walter was excellent but the prices for frames and lens nd having to pay for each little thing extra is exorbitant..
Nov 21, 2013
I've been a long time patient and always do my best to refer friends. Family lives in a different state or they would be patients too. I love the fact that Dr. Walter is a Christian. Very blessed to have Dr. Walter and the rest of the staff! Happy Thanksgiving!
Nov 20, 2013
My wife and I have both been coming here for eye wear for 8-9 years and our eye exams for the past 3 years and have had only had professional and positive experiences. We highly recommend the doctor and all his staff.
Nov 20, 2013
Need larger selection of men's glasses. Service and personal attention was excellent.
Nov 20, 2013
very friendly pleasant experience.
Nov 15, 2013
My annual visits are always great. The staff is wonderful and presents excellent customer service. My health care insurance offers eye care . I choose not to use it so I can continue my years of continual appointments with Dr. Walters.
Nov 14, 2013
All staff was very warm and welcomed me to your office. Thank you
Nov 8, 2013
All were professional. Thank you.
Nov 3, 2013
The staff and the atmosphere of the office is always pleasant.
Oct 31, 2013
Everyone in the office is always courteous, friendly, and professional. Issues regarding my vision are explained well. I always choose glasses at Kingsway, rather than going to one of the "chain" stores. I find the prices are quite competitive, and the selection is excellent. They also stand behind their work and if there is ever a problem, it can be addressed timely and without difficulty. Dr. Walter and the entire staff are AWESOME!
Oct 31, 2013
My visit was excellent because there were good employees that were very kind to us and did everything nice, quickly, and profficiently for us. I also liked the quality of the frames and equipment so I felt that the results were very accurate.
Oct 27, 2013
Love Dr.Walters and the staff are all wonderful!
Oct 26, 2013
Best Eye Care Professionals in Brandon FL
Oct 25, 2013
Your people are pleasant & did a nice job.
Oct 25, 2013
Excellent service and very polite and helpful staff
Oct 24, 2013
I've been wearing glasses for over 50 years glasses for over 50 years and have never had an eye exam as through and as extensive as the one Dr. Walter gives. It's more expensive than most I've seen advertised but worth every penny of it. Dr. Walter is a very pleasant, mellow, and extremely knowledgeable. I never feel like I'm being rushed and he takes his time explaining in detail all of my many questions, he is very patient. My wife is getting new glasses shortly. His prices are on the high side therefore I will be getting my glasses somewhere else, unfortunately my budget can't afford 2 pair of glasses with Dr.Walter. We will be back in a year or two.
Oct 22, 2013
Staff and doctor are wonderful to deal with.
Oct 21, 2013
The doc and asst. have spent a lot of time trying to optimize my prescrip for contacts. I appreciate their efforts !
Oct 19, 2013
I think Dr. Walters and his staff are the best!
Oct 11, 2013
extremely pleasant, reassuring, & helpful (all)...receptionist even called St. Luke's to set laser appt., which I especially appreciated, as she knew what to tell them I needed and I didn't
Oct 11, 2013
Regarding #2, I would like to know more about why vision in my left eye cannot be enhanced. Overall, visit was very good; personnel were courteous and friendly; and Peter did an outstanding job making my current glasses comfortable and functional after I nearly destroyed them.
Oct 7, 2013
Easy in, professional services, easy out! It cannot get any better. Thanks to all the staff.
Oct 7, 2013
Everyone was professional and courteous. All my questions were answered. I was very pleased with the service provided.
Oct 3, 2013
Please be more prompt. I believe it was approx. 90 minutes before I saw the DR.
Oct 2, 2013
I felt that i was well served by the staff and the personal attention of Dr. Walters.
Oct 1, 2013
The only suggestion I would have is that it not take so long. I had to go to work afterward, and didn't know it would take more than 2 hours.
Sep 22, 2013
Thought the visit was thorough, staff was well-trained, polite and efficient. Time with the doctor and information provided was very good. A bit expensive.
Sep 22, 2013
Very pleased with my visit.I always feel like I get the best eye exam with Dr.Walter.He has been my doctor for many years and I think he gives the best care possible.
Sep 20, 2013
The staff was very friendly and helpful. They (more than just one ) even were willing to give their "like a friend" opinion when I was trying to decide between two different pairs of glasses. The eye testing was very extensive and thorough and you felt like the lenses would be very fine tuned to your needs.
Sep 20, 2013
Have been patient for many years & always will be. Comforting to have a Dr. I trust explicitly and who will always take care of my best interests. Especially enjoy his gentle nature.
Sep 20, 2013
Everyone is always so friendly. I never feel rushed. The soft background music is pleasing. Dr. Walter is always very thorough, professional, and willing to explain all procedures and expected benefit/outcome.
Sep 19, 2013
Thanks for working around my schedule.
Sep 18, 2013
For some reason Dr. Walter did not explain all the measurements he was taking to the inside of my eyes.
Sep 8, 2013
Both my daughter and I are very happy with our appointments this week. We cant wait until our glasses arrive! Thank you Dr Walter and team!
Sep 3, 2013
Dr. Walter is always a delight. After 30+ years of caring for my eyes, he's a friend.
Sep 1, 2013
I'm so grateful my sister referred me to your clinic! I look forward to see- ing better soon!
Aug 31, 2013
Maybe wifi in the lobby as the cell reception is not good inside the office.
Aug 31, 2013
I always feel that they care! Great people and service!
Aug 30, 2013
Fantastic! Doctor Walter and his staff were first class! Professional and friendly! Great job!
Aug 28, 2013
the frame specialist mixed my name up. When I corrected her she just kind of giggled and walked away....no I am sorry or even try to resay it....she didn't care I felt. On the other hand Dr. Walter I will continue to visit until he retires....He really does do a very nice job.......
Aug 23, 2013
Excellent - Keep up the Good work - Jessica really knows what she is doing - Thanks - Ken
Aug 22, 2013
The staff is always friendly. I love the fact that when Dr. Walters is in the room with you, he is 100% concentrating on you. I always feel like he is listening to me completely and not thinking about the last patient or the next one. I never feel rushed. I feel like I've been heard.
Aug 22, 2013
I wouldn't change a thing. Awesome care. Highly recommend.
Aug 21, 2013
Excellent Staff. Dr. Walter is amazing and the best eye specialist that I have ever attended. Highly recommended
Aug 17, 2013
Always helpfull and polite staff
Aug 10, 2013
The doctor was friendly and pleasant as was all the office staff... overall a very pleasant experience..... So kind......
Aug 10, 2013
Visit was good, staff was friendly and professional. On the final report to my primary care physician, however, I noted a discrepancy in the information re: my current situation.
Aug 8, 2013
always outstanding service
Aug 7, 2013
I love the Popular Mechanics magazines you always seem to have, and the read is excellent!
Aug 3, 2013
Everyone was very friendly, professional and very knowedgeable.
Aug 3, 2013
Thank you for your excellent care of my eyes over these many years...
Aug 3, 2013
I drive 45 mins to see Dr Walter. He is wonderful. He does a very thorough job and I trust him. I love his professional staff as well. However, the total length of time for appointments is much too long. 2+ hours. I know they are working on this.
Aug 3, 2013
The increase in the fee was quite substantial from last year's exam fee -- almost a 50% increase. That was quite a jump.
Aug 1, 2013
Excellent care, as usual.
Jul 27, 2013
Could not ask for a better place or Doctor for my eye care!
Jul 26, 2013
Staff was outstanding, first time I have ever been to a vision center for testing and the doctor was great in explaining everything as well as the staff. Was an enjoyable experience.
Jul 25, 2013
On my last two visits, I have had trouble finding a frame that would fit me and fall within the price my insurance pays. I would like to see a better selection or have the option to have something ordered.I love the doctor and staff and will continue to book yearly appointments. Thank you!
Jul 24, 2013
It is always a pleasure to go into the office. I find the staff very knowledgeable and friendly. The presence of God is always evident.
Jul 23, 2013
Dr Walter and his staff genuinely care about the people they take care of and you feel it as soon as you walk in the door. They are friendly and professional and I'm so glad I found them!
Jul 22, 2013
I am always treated well when I come to your office. It is very inviting and calming. Everyone is very professional yet friendly. Love Dr Walters and his follow up calls. Will always come here and have referred several peopel here.
Jul 21, 2013
The staff at Kings Way Eye Clinic are always very kind, courteous and knowledgeable. I will continue to return time and again. Service at this level is rare.
Jul 20, 2013
perfect service, very pleased
Jul 20, 2013
Lessen the wait time to see the doctor. After removing the wait time I was very pleased with my visit. Everyone is friendly and takes time to explain the process and results. I feel the eye exam is thorough. Dr. Walter shows he truely cares about his patients.
Jul 20, 2013
Always awesome. From the front to the back the staff is great. Love you all!
Jul 20, 2013
I've been to a lot of different eye clinics and as far as I know, no other place offers as much care as this office does.
Jul 20, 2013
Always a pleasure to visit. Thanks
Jul 18, 2013
GREAT service, nice people.
Jul 17, 2013
I have answered all the questions
Jul 13, 2013
It was my very first eye appt and I thought it was wonderful. The staff and Dr. Darrel were so kind and treated me so well. I would definetly recommend them to everyone...it was a great experience
Jul 12, 2013
Everyone is very pleasant and easy to work with. The exam moved right along. Dr Walter is the best and the fee was very fair
Jul 12, 2013
I am very happy with how you do things. I recommended you to my fiance since he had United Health Care through Ohio Police and Fire. Unfortunately, it wasn't the same eye care as I have. I plan to continue coming to your office for a long time! My parents have also been patients of yours for years. Thank you very much and God bless!
Jul 11, 2013
I truly feel like family when I visit your office. Thank to each and every one of you. Carol Feldman
Jul 8, 2013
Ref #2. Issue with the vision still persists. Don 't know if the cataract is interfering with the reading or distant vision. Still have the problem trying to focus with the distant vision and letters running together while reading.
Jul 5, 2013
Always awesome. Love the staff.
Jul 4, 2013
I WAS VERY HAPPY WITH EVERY ONE IN YOUR OFFICE AND THE FEW TIMES I CALLED I WAS ON THE PHONE WITH ANDREA, VERY SWEET VERY NICE AND ATTENTIVE
Jun 28, 2013
Thank you Dr. Walter good seeing you again.
Jun 27, 2013
It was an excellent visit. The examination was very thorough as always.
Jun 26, 2013
Dr. Walter's office was very courteous and professional. Everyone seemed so pleasant even though I was one of their last appts. Dr. Walter took the extra time to explain everything about each test, results, where I stood, and what options were available to me. I highly recommend him to anyone looking for eye care needs. Would I recommend him and his office. I already did to two of night shift co-workers. They plan on seeing him shortly.
Jun 26, 2013
The waiting time has room for improvement. Doctors and technicians were great, my issue is with the receptionist.
Jun 24, 2013
I am very happy about the service. Dr. Walters gave me an excellent and detailed eye exam. The service is professional and yet warm. I have to thank Cindy for her service for my frames. Due to the complexity of my glasses, it took a long time. She is always nice and gave me excellent advice. And she is very considerate and told me that the glasses will be ready ASAP because I am wearing a broken glass. And also need to thank your front desk girls. They accommodated my schedule to give me a schedule on Monday. Thank you everyone.. I highly appreciate your service..! Zhenyu
Jun 24, 2013
When eyes are dilated vision is impaired. It would be nice to brouse frames befor my eyes are dilated.
Jun 23, 2013
Very pleasant, comfortable, and informative visit. Compliments to entire staff.
Jun 22, 2013
Visit seemed a bit long..in at 1:45 and had to push a bit to get out by five...
Jun 20, 2013
A very thorough exam conducted by thoughtful friendly professionals.
Jun 18, 2013
Placed order for new lens. Decided to use my existing frame. After 2 weeks and 2 days, called for status. I was told order for new lens was never placed. Not good. But you sure took my $850.00.
Jun 17, 2013
very friendly very good service
Jun 16, 2013
in the business' that i have been in.. from Restaraunt management & the largest dealership where you want to show seperation from other places.. its nice to go somewhere where you see a difference... a better difference in establishments.. thanks,
Jun 16, 2013
My visit was an emergency visit. The office was able to work me in quickly and schedule me for a follow-up the next day.
Jun 15, 2013
As always, things were great.
Jun 14, 2013
We walked in and was was greeted with a very friendly good morning ask to fill out paper work within 5 minutes we were called back to see the Dr. Wonderful visit
Jun 14, 2013
I have been a patient for many years with Dr. Walters. My visits with him and his staff have always been handled very professionally. I will continue to use his services as long as I live in the Brandon area.
Jun 14, 2013
Excellent staff and service
Jun 12, 2013
Offer patients a tablet or laptop for filling out forms and have forms online to be filled out. Utilize a customer health data stores such as Microsoft HealthVault. Go to http://www.healthit.gov to see what the health industry is doing for this.
Jun 9, 2013
Staff was friendly, Dr. Walker was very informative and the office was clean.
Jun 9, 2013
too long of time waiting in exam room for dr. walter,about 45 min.
Jun 6, 2013
The reason I did not go over my financial options, was because I had another appt. to go to and the technician who went over frames etc. with me was to call me with pricing and to let me know if you would be able to get the frames I got last time(as they are discontinued)I have not heard back from her at this point. Thanks for your follow up. Marsha
Jun 6, 2013
I was very satisfied. The staff was awesome as well as Dr. Walter.
Jun 4, 2013