Reviews

Very kind and got us in quickly. The place was also very clean and looked new.

Dec 5, 2022

Everything was handled professionally and efficiently, from check-in to leaving. Thank you for continuing to offer customer service.

Sep 26, 2022

Very efficient. Gave detailed info.

Aug 15, 2022

All medical staff i saw were professional and informative. Nobody acted as if they were rushed even though it was past their scheduled closing.

Aug 13, 2022

Staff did an great job! Very quick service!

Aug 9, 2022

Absolutely the best urgent care in the area. Very efficient process!

Jul 26, 2022

Keystone urgent care Is excellent. Pleasant , professional staff from check in to discharge. Thank you for you wonderful team work.

Jul 13, 2022

All the staff was cordial and professional. Got me in and out quickly

Jan 12, 2022

I was seen shortly after my appt - the nurse & Dr were courteous, professional & my vitals & DX quickly obtained.

Jan 2, 2022

I live in Orrstown, but still go to Keystone Urgent Care! They are the best!!!

Dec 20, 2021

Caring and friendly. All staff. Only urgent care I will go to now.

Dec 17, 2021

Everyone is very professional, helpful , and kind during every visit .

Oct 16, 2020

Treated me kindly and expediently.... especially since it was my first time there. Wait time was well within reason considering the covid season

Oct 15, 2020

Fast good service. Very pleased

Oct 14, 2020

Quickly greeted, courteous, explained process. Professional service by providers.

Oct 12, 2020

This is the only urgent care in this area I would ever go to

Oct 8, 2020

I was very pleased with the service and the staff at Keystone Urgent Care. We were given our Covid-19 tests and they were very thorough in asking us of all our symptoms. We had our results within 15 minutes and we we tested NEGATIVE.

Oct 7, 2020

I have never went Keystone before, and I loved it! Highly considering switching to keystone Pediatric for my son

Oct 3, 2020

Staff was great. Got me in and taken care of quickly and professionally.

Oct 2, 2020

The staff was very polite and and I didn’t have to wait a long time to see the doctor.

Oct 1, 2020

The staff were friendly and we waited very little time.

Sep 29, 2020

Ever one was very nice to my little girl

Sep 25, 2020

Excellent service fast and friendly

Sep 24, 2020

They were very friendly, fast and, most of all, very efficient.

Sep 21, 2020

During theses unprecedented times we received top notch service. My son was feverish and apprehensive about going to the doctor. We were quickly triaged and taken to a treatment room. We were quickly examined and tested and given paperwork and discharged. Thank you to your staff for working the front lines, especially in full PPE, I know how uncomfortable it can be. 👍👍 Keep up the good work.

Sep 21, 2020

The service was very professional with kindness.

Sep 19, 2020

Staff was friendly and provided great care.

Sep 17, 2020

Overall my appointment at Keystone Urgent Care was a good experience. The staff was very courteous and knowledgeable in their positions and made me feel comfortable during my visit.

Sep 14, 2020

I’ve already recommended to several! My son is 13 & walking out of Urgent Care he said “Mom I want to come here from now on, everyone was so kind.” The staff listened to my concerns and brought something to my attention that Children’s National missed concerning a condition my son has. He was tested for Covid-19. I didn’t know what to expect but was called as soon as his test results were available. During the call, Kelley gave me the information for the doctor that saw Brayden. Sarah Lief (spelling?) is very knowledgeable and I appreciate the care my son received from the time we signed in until we left. Thank you!

Sep 12, 2020

The people and Dr all took their time to make sure we understood the procedure and the results. They took the time to make sure we understood all options and outcomes

Sep 10, 2020

I really had a great experience the day of my appt. The nurses and doctor were very personable and friendly

Sep 9, 2020

The care was excellent, the scope of exams and personnel involved, including doctors, were prompt and fully explained. The follow-up, with appointments already made or the information I needed to follow up was helpful and complete

Sep 7, 2020

Good service from the entire staff.

Aug 27, 2020

Not knowing my history, the care provider made no mistakes.

Aug 21, 2020

It was really impressive how I dont have to wait long

Aug 20, 2020

The 2 ladies that I saw were so kind and friendly. They listened to me and kindly told me that with my condition, I need to be treated in the ER. They told be because they could not treat me there would be no charges or co-pay for the visit. I have been to your urgent care before and have been very appreciative of them.

Aug 17, 2020

friendly,fast, efficient , focused and appropriate care.

Aug 17, 2020

Keystone Urgent Care providers are very knowledgeable. They take precautions regarding Covid-19 and provide a very thorough exam.

Aug 10, 2020

The staff were friendly thorough and answered questions. We were in and out which is always a plus

Aug 6, 2020

I would give Dr. Tate Kauffman and his nurse Roseann my highest recommendations

Aug 5, 2020

We were greeted in the lobby, quickly checked in and escorted to a room. Even though they were very busy we were seen by the nurse and doctor within 30 minutes.

Aug 1, 2020

Very kind and not a long wait time.

Jul 29, 2020

The nurses and staff were friendy and prompt.

Jul 26, 2020

The staff was very efficiency,

Jul 24, 2020

Very friendly staff and very efficient.

Jul 23, 2020

Very quick and acknowledgable.

Jul 20, 2020

Keystone Urgent Care has very sweet and caring people in there working. I appreciate how nice they were as someone with social anxiety especially. They also didn't waste any time as well. Great service over all!

Jul 8, 2020

Great experience after seeing a few drs the urgent care here was finally able to help me

Jun 30, 2020

Our experience here was great. Very efficient and friendly staff.

Jun 30, 2020

Very professional. Positive experience. Treatment is working. Feeling better. Thank you.

Jun 13, 2020

Very friendly staff and attentive. Thank you.

Jun 5, 2020

Available, thorough, respectful.

May 19, 2020

I was very impressed with the lack of wait times and the high level of compassion my grandchildren and I received at Keystone Urgent Care. All the staff was kind, attentive to our needs, and they made my granddaughters feel at ease while being tested for Covid19. The only thing different I would like to have seen was a more solid time frame for the test results. I do, however, understand these are the times we are living in.

May 5, 2020

Keystone urgent care was great, they had me in and out in a timely manner and the staff was so nice!

May 2, 2020

I’m very satisfied with the service I got today at this office clinic. The Doctor ( Christopher Brandon ) is very kind and professional.

Apr 29, 2020

Courteous and efficient staff, felt comfortable with them.

Apr 10, 2020

Everyone was very nice. Was very much satisfied

Apr 5, 2020

Very courteous and professional

Apr 4, 2020

Excellent service, good Dr.

Mar 27, 2020

They was very polite and patient with me. Gave me clear instructions of what to do. I was pleased with my diagnosis and the treatment.

Mar 27, 2020

I cannot say enough about our PA and nurse during our visit. They provided high quality compassionate care. I felt they listened and took my concern for my daughters health seriously with care and concern. Thank you again!

Mar 18, 2020

Doctors and staff were extremely fast addressing Hadley’s needs. She required staples for a cut on her knee. They kept her calm, comfortable, and they moved quickly. We were taken back immediately. The entire visit was maybe 30 minutes. Most pleasant experience I have ever had in a situation like this. Staff was very personable, pleasant, and professional. Wish we could go there for all our medical needs!!

Mar 18, 2020

Urgent care... It was delightful, usually at the hospital your waiting for hours. But urgent care is the perfect mix of doctors office speed and time, also like a hospital for the fact you can walk in and be seen that day without an appointment.

Mar 11, 2020

Very professional. Very prompt and accurate diagnosis of medical problem. A five star rating

Mar 11, 2020

Very professional and efficient

Mar 9, 2020

Physicians and nurses and office staff were awesome

Mar 8, 2020

The care I received was amazing. Wasn't sure I wanted to make the drive since I wasn't feeling well, but glad I did. From the Front desk person to all who I came in contact with, all were kind and caring. The CRNP I saw was caring and understanding. Told me what I needed to know and the wait time was amazingly short. A good visit all around, especially when I really dislike going to the Dr.

Mar 7, 2020

Pretty good service and not a long wait time

Mar 5, 2020

Prompt professional & attentive

Feb 26, 2020

Excellent service! I was very ill and they took great care of me. Much better than the ER and cleaner...

Feb 24, 2020

Quick and thorough sports physical. Courteous staff.

Feb 17, 2020

very professional ,humane, and high communication skills. Also, direct and concerned re my pain level.

Feb 16, 2020

The doctor was very kind and answered all of our questions

Feb 11, 2020

Always very pleasant to deal with. They get you in an out pretty quick. Everyone is nice . 10/10

Feb 4, 2020

Was very well satisfied/ everyone was very helpful.

Feb 4, 2020

I was very please with the quickness of the visit, and also impressed that they could do an X-ray right there for pneumonia. The staff was friendly and knowledgeable. The office is very clean.

Feb 3, 2020

Very nice, new and clean facility. We had a very short wait and was checked out thoroughly for our problem. We did have to wait a while for x-ray results. Prescriptions were given for our viral infections. Both my husband and I were seen at the same time for the same condition.

Feb 2, 2020

Great quick help & friendly

Jan 31, 2020

Very quick service and friendly doctor.

Jan 31, 2020

everyone was so nice and caring

Jan 28, 2020

I was seen quickly. Professional and prompt treatment for a respiratory infection.

Jan 26, 2020

Staff was friendly and service was fast. Overall, it was a great experience.

Jan 25, 2020

Everyone from the receptionist to the doctor was terrific. Shannon was the kind of doctor you liked from the first word she says. Just terrific.

Jan 20, 2020

Very efficient and professional staff.

Jan 16, 2020

Courteous, professional and knowledgeable.

Jan 15, 2020

Awesome service from the moment we walked through the door until we left.

Jan 10, 2020

Very helpful and prompt.

Jan 9, 2020

Friendly, knowledgeable, kind. Caring and always helpful.

Jan 6, 2020

Every time I've visited.Everyone has been friendly.and have never had a long wait.the Nurses and Doctors are quick and never have a long wait in exam room

Jan 6, 2020

Quick in and out very thorough and listened. Everyone was very polite and caring! Won’t go to any other walk in.

Dec 31, 2019

Office was very clean & personnel was very pleasant even considering it was Christmas eve and 1 hour before closing.

Dec 27, 2019

The staff was friendly and helpful. And the nurse was very nice and gene the practitioner was awesome love her.

Dec 19, 2019

Friendly staff, nice facility & timely service.

Dec 18, 2019

You got me the medicine I needed to get better!

Dec 7, 2019

Pleasant staff, short wait, appropriate care and treatment.

Dec 3, 2019

Very quick service I was in and out in no time.

Dec 2, 2019

Received immediate assistance with hardly any wait time.

Dec 2, 2019

I arrived at Keystone Urgent care with fever, chills, and pain on my left side, and thought I had the flu. They quickly took my vitals and did a UA and Flu test both of which were negative so because of the pain in my side they decided to send me to the ER. I was a bit perturbed by this as I wanted it to be done and be on my way home. Upon arriving at the hospital my fever was even higher and I became disoriented and in a lot of pain. Turns out, I was admitted to the hospital with complications from Diverticulitis which I have never even heard of. I'm glad they were thorough and didn't just send me home.

Nov 29, 2019

Great people , GREAT service!! Nice new building!! Love the friendly atmosphere and Dr. Gina is spot on with listening an caring.

Nov 29, 2019

The crew was friendly, calming, efficient, and effective. I came im kind of scared and left feeling confident in my treatment plan.

Nov 27, 2019

Service was quick and staff were very caring.

Nov 27, 2019

Staff are kind and helpful - the service was very quick

Nov 27, 2019

It was a very nice facility and the staff presented themselves professionally

Nov 16, 2019

Very quick and helpful! Staff was very friendly!

Nov 12, 2019

My daughter received fast, friendly, and wonderful care here. They even followed up the next day asking how she was doing.

Nov 12, 2019

Friendly, professional care throughout my visit.

Nov 5, 2019

No issues with online presence

Oct 28, 2019

Everyone I dealt with was friendly and I didn't have to wait long in the waiting room.

Oct 21, 2019

Great staff, great service. Very attentive to our needs

Oct 18, 2019

Friendly, knowledgeable staff that took care of me

Oct 17, 2019

Very quick, friendly, and professional.

Oct 16, 2019

Excellent service, very familiar with my treatment plan.

Oct 12, 2019

Have always received excellent service

Oct 7, 2019

Greeted by the registration folks immediately. Very simple process to be checked-in. I was taken to an exam room within 15 minutes, and they used an on-site x-ray machine to help with diagnosis of the problem. My visit was mid-afternoon on a Wednesday and there were very minimal waits beginning to end. Excellent experience...

Oct 4, 2019

I was able to be in and out of the office in less than 20 minutes following a knee injury, and received a prompt courteous and helpful service!

Oct 2, 2019

Friendly service from start to finish

Sep 24, 2019

Easy to check in, the staff was very polite and considerate.

Sep 13, 2019

I was in and out very quickly

Sep 7, 2019

It was super quick and everyone was really nice there!

Sep 5, 2019

I appreciate the friendliness and promptness.

Sep 2, 2019

I would refer Keystone to everyone,you take good care of everyone and take time to listen to them from the oldest to the young-est.

Sep 2, 2019

My wife and I have used your services a number of times during the past 8 years we have lived in Chambersburg. We have always found the staff warm and caring, the services efficient and responsive to our needs, and always professional and "what we needed".

Aug 30, 2019

My experience was really great with keystone I was greeted by Gail the receptionist working there and she was very friendly and helpful and I didnt have to wait very long either and genie the doctor I saw was very thorough and wonderful the nurse was very sweet and caring as well

Aug 23, 2019

I came here with a sinus and ear infection. I didn’t have to wait 45 minutes to be called back and once I was taken back I was seen almost immediately. My doctor was awesome and got me on the right antibiotics and I am already feeling better! Will never go to another urgent care again!

Aug 16, 2019

Friendly, pleasant, and knowledgeable staff. When you need urgent care, this is the place to go! Excellent with kids!

Aug 13, 2019

Professional, efficient, competent, and thorough. I felt heard by everyone who asked me the reason for my visit. Thank you.

Aug 13, 2019

Promptly seen. Thank you.

Aug 7, 2019

Seen promptly , wanted to verify that my illness was not bacterial as my husband is scheduled for surgery. Felt at ease once Dr confirmed minor illness.

Aug 5, 2019

I was completely satisfied with results of treating a wound.

Jul 27, 2019

Speedy, efficient service from check-in to leaving.

Jul 24, 2019

Quick and high quality care.

Jul 22, 2019

Waits were minimal, everyone was courteous, friendly and professional.

Jul 18, 2019

I was working out of town, and needed medical help. The Doctors and Staff were great to deal with. I would recommend your services to people.

Jul 18, 2019

Walk in on Sunday and was help within minutes of coming into the office with my daughter. Very adaquate service

Jul 16, 2019

The receptionists are always so nice and helpful. Same with the nurses, all staff at this walk in are super nice. Which hhonestly a lot of offices lack. I've never waited long to be called back or while waiting for the doctor. The doctors and nurses always listen to my concerns and find ways to help.

Jul 14, 2019

Very friendly and helpful staff.

Jul 14, 2019

I was seen very promptly and LPN and Dr. both took their time with me.

Jul 12, 2019

I had a very personal issue and the staff there were very understanding and sympathetic. They made me feel very comfortable. Thank you everyone.

Jul 3, 2019

Prompt service. Very friendly staff

Jul 1, 2019

All staff were very friendly!!

Jul 1, 2019

I love these People . I will not go anywhere else

Jun 26, 2019

Took my teenage daughter in for ear issues. They promptly took care of her and went over some concerns on: What not to do. Such as not using Q-tips, etc... Visit went extremely well. Loved all the Staff that were on duty, between 1-3pm. They were great!

Jun 24, 2019

Excellent costumer service very respectful personnel, and quick services. I recommend 100%.

Jun 24, 2019

Everyone was kind and professional. Best place to go. Quick and easy. Usually no waiting. I took silas there and am a BSN. I observe everything and am pleased!

Jun 24, 2019

Very pleasant and helpful. Thanks again for everything.

Jun 21, 2019

The staff was very friendly and kind. My son was seen by a nurse practitioner within 5 minutes of walking into the urgent care.

Jun 13, 2019

Loved it! Very fast, friendly and clean! Nurse practitioner asked a few questions, checked my daughter and made her suggestion and was 100% correct. Very thankful.

Jun 6, 2019

Great care, patient friendly, easy to get in and out.

Jun 6, 2019

Very efficient office. Everyone is very professional. Of exceptional note is how polite and super friendly the staff is. The visit was a very positive experience. Thanks to all.

Jun 6, 2019

Friendly helpful staff, short wait time.

Jun 5, 2019

The LPN and Nurse Practioner we're both excellent. Very caring, professional and friendly. I was given antibiotics for an infected rash on my leg.

Jun 5, 2019

Time waiting time to see the Doctor was less than 15” which I Through was great. Every person working at Keystone Was helpful .

Jun 3, 2019

Fast service. Professional staff from reception to clinical services.

Jun 3, 2019

Fast, professional care!

May 21, 2019

Great staff, quick service, clean facility.

May 20, 2019

Efficient, friendly and professional staff. I would definitely visit Keystone urgent care again, and will recommenced it to others.

May 14, 2019

Very thorough and helpful.

May 13, 2019

Fast, friendly, professional service.

May 9, 2019

Quick service and very professional staff

May 6, 2019

Very clean office and rooms. Staff was super nice. The doctor was. Nice and didn't push us along.

Apr 29, 2019

Very professional staff...caring and very informative of my condition

Apr 22, 2019

Drs are amazing quick friendly and very helpful. Never a long wait time either

Apr 17, 2019

These people are EXCELLENT. Nice lady at desk took paperwork straight back to the M.D. Took us back right away & said husband had too many issues & he needed to go to the ER & they would call ahead. And NO CHARGE...Husband admitted that night to CCU.

Apr 14, 2019

I was seen quickly, diagnosed, and my prescription was sent to the pharmacy across the hall. Everything was completed in about an hour's time for the co-pay of a regular doctor's appointment.

Apr 12, 2019

everyone was friendly and showed concern for my condition.

Apr 10, 2019

I have a,ways been impressed with your service. It is prompt with little to no time spent in either the waiting room or the examining room.

Apr 10, 2019

I have been using this place for at least 5 years. They get you taken care of very quickly. Are always happy to see people and truly do their job to the best of their ability. From office staff to Drs. It's a great place I recommend to anyway.

Apr 8, 2019

Fast and friendly...hardly ever a long wait and staff is very friendly and caring.

Apr 1, 2019

Staff is always so nice and caring.

Mar 26, 2019

Staff great, Henia awesome

Mar 18, 2019

Everyone was super nice!

Mar 14, 2019

I was seen very quickly, by very kind caring people. Very pleasant atmosphere.

Mar 11, 2019

I have been there before and this time was a much needed situation. Your staff and doctors are pleasant and knowledgeable. Thank you. I'm sure I will mend. Bronchitis is not fun.

Mar 4, 2019

The receptionists are always kind.

Mar 1, 2019

Very friendly good care and fast depending on how many people are there to be seen.

Mar 1, 2019

The Doctor was thorough and very good at taking my concerns to heart.

Mar 1, 2019

The wait time was very short in comparison to other places. When you are in pain the last thing you want to do is sit and wait. Staff was friendly. Doctor was knowledgeable. Pleasant experience.

Mar 1, 2019

This was to best experience I've had with an urgent Care. The staff was polite and caring and they I was in and out very quickly.

Feb 28, 2019

Caring and kind staff from front desk to the nurses and the doctors.

Feb 26, 2019

We typically choose Keystone urgent care, our experience has always been prompt and the whole staff is friendly and take their time with us.

Feb 25, 2019

Courteous and efficient staff; short wait time; pleasant environment equals good office visit. Thank you.

Feb 25, 2019

Both the nurse and doctor were great. They were professional, polite, and you could tell that they genuinely cared.

Feb 22, 2019

I saw Sara last evening who was thorough, kind, and empathetic. I would have no reservations being treated by her in the future. Additionally, I was seen by radiology technician who was also very pleasant!

Feb 15, 2019

Excellent from checkin to checkout

Feb 8, 2019

Fast, efficient, friendly. This was my first visit. I normally dread such visits for many reasons, but this went so smoothly I will certainly use them again if I need urgent care.

Feb 6, 2019

Love this place . Will come here before going to my regular doctor

Feb 1, 2019

Everyone was very caring and professional. Dr. Mathias was great, he was very thorough.

Jan 31, 2019

I have used Keystone several times now over the past 6 months and they are always, quick, friendly and efficient.

Jan 29, 2019

Awesome staff, really understanding and so nice.

Jan 26, 2019

Very good, very professinal

Jan 26, 2019

I'm always very impressed with Keystone urgent care. The staff are VERY friendly and take very good care of you! Highly recomend!

Jan 25, 2019

I don't see the point in being an emergency clinic when you do not even have necessary tools and just refer people to go to the er anytime they come in. It's a waste of money to go.

Jan 25, 2019

I highly recommend Keystone Urgent Care to others. I have been there several times and everytime i have been seen promptly and treated with respect.

Jan 25, 2019

Care was swift and appropriate, on snowy weekend

Jan 25, 2019

Only urgent care facility that I go to.

Jan 25, 2019

Everyone was very friendly and genuinely concerned for my problem with my foot. My foot felt 100x better in less than a day after I left the office.

Jan 25, 2019

Urgent Care is the best thing to happen in modern medical care.

Jan 25, 2019

Went in for knee pain x3 weeks. No one even looked at the knee or physically touched my leg. Came in said if it still hurts in 7 days go to your doctor, take ibuprofen and rest.

Jan 25, 2019

Dr Mathias was quick and friendly! I’ve been to many other urgent care facilities and never felt valued. My time was important to them and it showed.

Jan 25, 2019