Reviews

Very professional very courteous very clean very friendly very informative

Jan 19, 2021

It is nice to have a thorough exam with Dr. lisa and friendly service

Jan 18, 2021

Always treated promptly, courteously,and respectfully

Jan 7, 2021

Dr. Keiser is always thorough and engaging.

Dec 24, 2020

Great care. Very thorough and I feel safe going for exam.

Dec 23, 2020

Prompt, professional and thorough service. Rich Cassidy

Dec 17, 2020

My husband and I are both patients of Dr. Keiser and totally satisfied with the care we are receiving. As we both have told her, we are happy she is in our community. I can't imagine receiving more thorough care by any other professional. P

Dec 15, 2020

I had a very good eye appointment on Saturday, December 12. Dr. Keiser is always very nice and very thorough. She explains things well so I can understand them. It's always a pleasure going to her office. Tammy is also always nice & a pleasure to talk to. A positive experience every time!

Dec 14, 2020

I received reminders of my appointment via text and email which is always helpful. From past experiences and from this recent visit, whether it be the actual eye exam or fitting for frames, the lenses have prescribed without issue or complaint and the frames have fit well.

Dec 1, 2020

Dr. Keiser always provides the most complete and thorough eye exam. She is very professional and the office staff is great! Even though my insurance does not participate, I still choose to go to Dr. Keiser....to me, my vision is worth the best.

Oct 30, 2020

Everyone was super friendly and I was very pleased with the eye exam, Lisa was very thorough and she explained everything very well.

Oct 28, 2020

Very professional and excellent care.

Oct 26, 2020

What a great staff . Very friendly knowledgeable made me feel welcome and answered all my questions

Oct 8, 2020

Very professional and friendly. A comfortable experience.

Oct 6, 2020

Dr kisser is one if not the only thorough eye professional I have seen in my 65years someone you can trust with your eye health thanks lisa

Oct 1, 2020

Dr. KEISER IS VERY THOROUGH. THE STAFF MAKES YOU feel very welcome. A wond r ful experience.

Sep 28, 2020

Dr. Keiser and staff are outstanding.

Sep 18, 2020

Doctor Keiser and her staff, Eric and Tammy, are caring and knowledgeable for all my needs with my eyes.

Sep 17, 2020

I'm so grateful to have found Keiser Family Eye Care! I've been to more eye care facilities in the Erie area over the many years of my life, switching from one to the next in search of one that could help me to see clearly wearing gas permeable rigid contact lenses. Three years ago I had my first visit with Doctor Lisa. I realized the difference from the very start as she thoroughly ran tests and examined my eyes. I felt confident and comfortable with each visit. I've had no problems (only when I neglect the cleaning regimen suggested). I highly recommend Keiser Family Eye Care!

Sep 16, 2020

I have worn classes since childhood and examined by many optometrists and eye surgeons. I never had such a thorough exam by anyone. I was have symptoms of blurring vision worsening as the day proceeded. She explained the problem was with my left cornea. She instructed me and i have a follow-up in October. She explained that the wrinkles on my forehead were from raising my forehead to open my eyes wider due to the drooping eyelids. We are following with insurance. Most likely not covered. We have all been there ladies, cant see because of droopy skin. But thats cosmetic. I iften feel tired because of the weight on my eyelids. The dr covered things and equipment i had never even seen before. Great confidence in her skill

Sep 11, 2020

Dr,Keiser is very very thorough. Dr. Dailey she knows her stuff.

Sep 10, 2020

I have total confidence in Dr Keiser. I feel she is very thorough and really pays attention to what you are saying. She explains things clearly and makes sure you understand. My husband and I are both delighted we switched to her care. Tammy is a caring wonderful receptionist and Eric is always pleasant and fun. Lovely clean office, very welcoming.

Sep 9, 2020

Everything was great. Dr. Lisa is so thorough at what she does. They all are great.

Aug 24, 2020

My wife and I really appreciate the way we are treated at Keiser Family Eye Care. Dr. Lisa does a very thorough exam and reviews with us anything that may seem out of the ordinary. Any time we have an emergency, we are seen quickly. We have always gotten great glasses and Eric is very helpful in getting us the frames that we need.

Aug 20, 2020

I always enjoy coming to your office to have my eye exam.

Aug 13, 2020

We really like coming to your eye care office as everyone is so friendly and we really like seeing Lisa for our eye exam.

Aug 13, 2020

Lisa it is a pleasure to be a patient of yours since we graduated from high school together it’s good to know that my eyes are in the great care of Lisa Keiser it is a joy to know that my eyes are being taken care of

Jul 23, 2020

I have seen and heard at other doctor's office where the nurses don't really wear their masks consistently. I am glad to hear what Keiser eye care is doing to protect everyone: temperature checking, mask wearing, hand washing, one-way traffic, and limiting customers in the waiting area. Dr. Keiser's clinic has always been spotless. The cautions they take is comforting. Thank you.

Jul 15, 2020

Again Dr. Keiser has done a great job of looking over my eyes. she goes the extra mile to make sure everything is correct.

Jun 30, 2020

Since a friend first referred me to Dr. Lisa Keiser's office many years ago I have been a grateful patient. She is a very kind, dedicated and bright doctor. Dr. Lisa shares with you her great care, knowledge and expertise. As I came in for a checkup recently I thought to myself wouldn't it be wonderful if students enrolled in medical careers could learn her ways. They (as well as their patients) would be truly blessed. PS They work as a great team in her office. Thank you Dr. Keiser!

Jun 25, 2020

Hi, always am enjoyable visit coming to visit Lisa, Eric and Tammy. Very smoothly run professional office.

Jun 13, 2020

You guys are always great.

Jun 11, 2020

Excellent service very friendly

Jun 5, 2020

Very caring, family oriented eye doctor practice. Takes the extra time to fully explain all areas of the examine.

Jun 3, 2020

As always we should feel blessed having such dedicated care in our community. I know my appointment is taken seriously and with great compassion.

Jun 1, 2020

I always appreciate the comprehensive care I receive at Keizer Family Eye Care. Doctor Keiser ,I believe, saved my eye when I had an accident a few years ago. Everything continues to be good with that eye. Dr Keizer always answers my questions. She gives tips on how to keep my eyes healthy. I always leave satisfied with my exam.

May 20, 2020

Dr. Keiser has always been one of the most professional and conscientious doctors I have ever worked with. She is very thorough, caring, and has excellent follow-up. I would recommend her to anyone. Her staff are also very friendly & cooperative. The office was also clean and staff followed very hygienic measures to keep it that way.

May 19, 2020

Very thorough exam. Great office staff.

May 18, 2020

Always very pleased with your office. Every one is helpful and Dr Keiser is very knowledgeable and thorough.

May 14, 2020

As always, Dr. Keiser and staff were very friendly, professional, compassionate and efficient.

Apr 26, 2020

Dr. Keiser gave me an excellent examination, and gave me concrete suggestions on what I can do to help my vision. I have a follow-up scheduled to further track my vision progress.

Mar 12, 2020

Doctor Keiser is always caring and thorough in all that she does. I'm truly grateful that I discovered Keiser Family Eye Care after many years of trying one eye care center after another for the greater part of my life. I no longer have the issues that I had in the past, trying to find contact lenses I can see clearly out of and finding out a simple routine that can alleviate the many other issues with my eyes. I feel confident each time I leave the office the my eye sight is in the best hands possible, and that as I age, my issues are not taken lightly.

Mar 10, 2020

friendly and professional, caring and through eye exam

Mar 3, 2020

Doctor is on time and very thorough.

Mar 2, 2020

This past Saturday I was cutting wood and got a wood chip in my eye. Within 10 minutes Dr Keiser had me in her office, took out the wood chip and I was on my way! Excellent service!

Feb 24, 2020

My appointment was very professional. I have spoken with others to consider Dr. Keiser as their eye doctor.

Feb 20, 2020

I always feel that I have a better knowledge of my eye health after my checkup.

Feb 6, 2020

Always informative, thorough, and caring with the utmost professionalism. So blessed 2 have dr keiser for my eye care.

Jan 29, 2020

Thank you for taking time out to check my left eye.

Jan 24, 2020

Very professional and efficient office. I always feel confident in my eye exam and prescription because Dr. Keiser is such an expert in her field. We are fortunate in Waterford to have her. I was in need of an emergency appointment and they got me in right away. I was grateful for that because they are always busy and I appreciated being seen so quickly.

Jan 21, 2020

Dr. Keiser is the most thorough and communicative eye doctor that I have had in the past 10+ years.

Jan 21, 2020

Dr. Keiser gives a very thorough eye exam and is very interested in my overall well-being. Mr. Keiser is very knowledgeable in eyeglass frames and lenses. Tammy is very welcoming and handles all of my paperwork. Highly recommended!

Jan 20, 2020

I think you are a very god eye doctor

Jan 14, 2020

Friendly, knowledgeable and extremely thorough!

Jan 9, 2020

Great exam wonderful staff, and on time.

Jan 6, 2020

Wonderful people-Great service

Dec 11, 2019

All was good and done completely even though the lady at the front desk was absent

Dec 4, 2019

Very nice doctor and staff

Dec 4, 2019

I thoroughly enjoy my appointments with Dr. Keiser

Oct 30, 2019

Excellent service!! The staff is very knowledgeable about what they do!!

Oct 28, 2019

Always friendly, everything you're looking for in eye care!

Oct 24, 2019

great care. She always explains everything for me.

Oct 24, 2019

Great visit, awesome to have a health care professional focused on care ! I recommend you to everyone I know . Thanks Jon

Oct 17, 2019

Had an emergency and she got us right in.

Oct 10, 2019

very good service love this place

Oct 9, 2019

Friendly! Professional! Skilled! Top notch in their field!

Oct 3, 2019

Dr. Keiser provides an in-depth exam and quality care.

Oct 1, 2019

Excellent detailed eye exam. Dr Keiser & assistant Eric were very knowledgeable. I wish insurance covered glasses & contacts there.

Sep 30, 2019

Dr. Keiser always explains what she is doing and why in great detail, therefore I have extensive knowledge on my current situations and and understanding of my options.

Sep 25, 2019

I would certainly recommend Dr. Keiser. She gives the most complete exam I have ever had. She explains everything in a language you can understand. The others in her practice are friendly.

Sep 19, 2019

I appreciated Dr. Keisers personal concern regarding my visit,thankyou Barb C.

Sep 18, 2019

Dr. Keiser takes her time with me and help me with my eyes treatments.

Sep 12, 2019

Everyone is always friendly and professional. You always feel welcome.

Sep 2, 2019

Keiser Family Eye Care are the best Eye Care professionals. I appreciate the care I receive there. Dr. Keiser is so professional and thorough. Eric is so friendly and fun and I can trust that he will help me select the best frames and then keep them in good repair with such confidence and compassion. I highly recommend Keiser Family Eye Care. In fact, I have recommended them many times.

Aug 22, 2019

The care and attn I received from dr keiser was excellent comprehensive and thorough

Aug 19, 2019

Very thorough exam. All questions answered.

Aug 19, 2019

I am doing both my survey and Bob's at the same time. We both like the staff and it is a good experience going to your office for our eye exam each year.

Aug 14, 2019

Keiser Eye Care is the best!! She explains EVERYTHING very thoroughly and takes the time to make sure things are correct with your glasses even after you get them.

Aug 14, 2019

I had an issue with my eyes and was worried. I stopped in, Dr Keiser had a moment and stuck me in, took a look, explained what I could do , and made an appropriate appt with another specialist. Just that simple, just that quickly. i wish all patient -Doctor interactions could be that helpful, painless, and pleasant! Thank you so much!

Aug 2, 2019

I like the online reminders.

Jul 19, 2019

Doctor Keiser is one of the most knowledgeable, caring eye doctors I've meet. She takes her time and explains every procedure and answers my many questions with patience. I'm grateful to have found Keiser Family Eye Care!

Jul 9, 2019

Dr. Lisa is so caring and very thorough. I have great confidence that she is finding and addressing any conditions present. I highly recommend her practice.

Jul 6, 2019

Dr. Lisa is very thorough. She explains what she is doing and why. Tammy the receptionist is really nice and makes check in and out easy. Eric does a great job helping you pick a style that looks attractive and fits well.

Jul 2, 2019

Everyone is very friendly and helpful. I always leave the office feeling as Lisa is very thorough with me and that she is looking out for my eye health. She always explains everything.

Jul 1, 2019

Very pleased with my eye exam...very thorough and efficient. Everyone friendly and a “home town” feel...thank you!

Jun 10, 2019

Great as always. Pleasant and professional.

Jun 5, 2019

Dr. Keiser is very thorough and genuine. She cares about your eye health and I feel confident in her findings.

May 30, 2019

super through exam, considerate and informative with thought to the future

May 30, 2019

Once again, all employees are courteous and helpful at Keiser Family Eye Care.

May 27, 2019

Dr. Keiser is very thorough in her exams and explains her findings (if any) as she goes forth with her examination. She is the BEST

May 15, 2019

I Appreciate the great care I receive from Dr Keizer. I feel she saved my eye after an accident I had. She is always so professional . I always feel up on leaving , I received the best care possible.

May 14, 2019

You guys are the best, nothing else to say!:)

May 6, 2019

Dr. Keiser is very through and thoughtfully explains all aspects of the exam.

Apr 30, 2019

I had a thorough examination and got a complete review of the findings.

Apr 17, 2019

As always an appointment with Dr. Keiser was thorough and not rushed. A caring and professional feeling is supportive and comforting.

Mar 29, 2019

A trustworthy and friendly doctor and optometrist.

Mar 24, 2019

Excellent service! "Keiser Family Eye Care" is a very professional, yet caring organization. Lisa seems to stay up to date on new ideas,new eye tests, etc. that will help her patients. Her hubby is personable and adds a little humor to the visit! would recommend to anyone!

Mar 22, 2019

Quality Care. Friendly Service.

Mar 5, 2019

Dr. Keiser always takes her time during the examination and will answer any questions that you might have!

Mar 4, 2019

The professionalism and knowledge evident at this office is above and beyond. They fit me in at the last minute and with the latest technology, was able to find the torn contact lens piece that was left in my eye, causing irritation. I have the utmost confidence that my issues will be resolved professionally. Love this office!!!

Feb 19, 2019

You are the best around thank you for taking care of my family and their eye issues

Feb 15, 2019

Dr. Lisa Keiser is the best OD I’ve ever had since wearing glasses 55 years ago. Dr. Keiser is the best of the best in her field.

Feb 13, 2019

Love the friendly service. And help choosing new frames

Feb 12, 2019

Always a positive experience!

Feb 11, 2019

Very good service. Kind Courteous Explained what was going on. Always provides answers Knowledgeable Have told others about the good service

Jan 24, 2019

Dr. Keiser's office provides exemplary service in a friendly atmosphere.

Jan 15, 2019

LIKE THE OPTION TO SUBMIT A SURVEY ABOUT MY EXPERIENCE

Jan 9, 2019

All was good.friendly staff. Dr. Was very knowledgeable ,and easy to talk to.

Jan 9, 2019

The Keiser’s deliver quality eye care in Waterford and make an awesome team!

Jan 7, 2019

The most thorough eye exam I have ever had, I told Dr. Keiser, "I don't know why I did not come here sooner", since I am a Waterford local. I have a much better knowledge of my eye health now.

Jan 3, 2019

simply the best! always go above and beyond

Jan 3, 2019

As always, I was treated in a professional manner. As always, I know I’m getting the best care possible.

Dec 18, 2018

Dr. Lisa is kind and thoughtful, caring and wise. She has a depth of knowledge that surpasses any other optician in the Erie area, and I'm grateful to have found her.

Dec 6, 2018

Always more than pleased with the service I receive. So grateful for the care I receive. Thank you. Merry Christmas to all.

Nov 30, 2018

I have always felt confident in placing my eyesight & overall vision care in Dr.Keiser's hands.

Nov 28, 2018

Thorough and comprehensive care for vision needs is found here. Explanation of treatment options is excellent, and I have confidence that I have received a careful, meticulous and methodical exam, with appropriate referrals.

Nov 27, 2018

Dr. Lisa gives a very thorough exam and explains everything very well. I would highly recommend her to any of my friends.

Nov 12, 2018

Great time always ! Nice to have someone care about my EYES as much as I do Thanks !

Nov 6, 2018

Always pleasant and welcoming. Dr Keiser is comprehensive in her assessment and treatment.

Oct 31, 2018

Always appreciate Keiser Family Eye Care PC family. Very professional, talented, knowledgeable, friendly, caring people who have you and your eyes’ best interest at every visit.

Oct 29, 2018

Excellent customer service as always!

Oct 17, 2018

DrKaiser, your examinations ante excellent! Your professionalism is second to none! Thank you!

Oct 9, 2018

Excellent and thorough care.

Oct 6, 2018

Every encounter at Kaiser Family Eye Care is enjoyable. From Dr. Kaiser and her excellent care to Eric with his vast knowledge and Tammy who is helpful when picking out new frames, they make you feel like a member of their family. The frames are the latest fashion and they truly take an interest in their patients. Their late afternoon and early evening appointments are very convenient for our schedules.

Oct 4, 2018

I have the up most confidence in Dr. Kiser and her staff.

Sep 10, 2018

I love Keiser Family Eyecare. Everyone is so friendly and professional, and they really put you at ease! They answer questions and explain everything really well, Plus, their selection of glasses is like eye candy....they’re so beautiful!

Sep 10, 2018

great care and service by all

Aug 30, 2018

I was pleased that, in an emergency, I was able to get an appointment right away. Dr. Keiser is very caring and understanding. I have gotten the most complete exam ever and I have had glasses for 53 years and seen two other Drs. Thank you Dr. Keiser.

Aug 28, 2018

Everyone is always so nice at your office and I enjoy coming there for my annual eye exam.

Aug 4, 2018

Always enjoy seeing all of you and having my eye exam with Dr. Keiser.

Aug 4, 2018

As always, Dr Keiser to the rescue

Jul 19, 2018

I always feel as though every visit is satisfying in that Dr. Keiser is very thorough in her exams and explaining what the plan for eye care is to be, when problems arise she will send you to specialist in that problem for correction and healing. Dr. Keiser is always professional, yet friendly and caring. I cannot say enough about how I enjoy going to Keiser Family Eye Care PC for my eye care needs!

Jun 26, 2018

Dr. Keiser was very thorough with my exam. Her and her husband were very helpful with helping me find the right fit and style of glasses, also. I highly recommend them!

Jun 21, 2018

Keiser Family Eye Care is a local eye care facility that treats you like family. I never feel rushed during my visit there. They spend all the time they need with me to make sure I get exactly what I need. I feel that they genuinely care about me and my eye care.

Jun 16, 2018

Dr. Keiser is the best Doctor for eyes I have been going to. She is very knowledgeable.

Jun 5, 2018

Dr. Keiser is so thorough and knows my family history that I contunue to travel to her office even though I live over an hour away.

May 24, 2018

Dr. Keiser has meet and exceeded all of my eye care needs. She has a great depth of knowledge regarding everything with eye care. She is kind, patient and understanding and takes her time to explain my specific eye problems, always helping me find a more natural, non-invasive solution. I am thrilled to have found out about Keiser Family Eye Care, because I'm now able to wear contact lenses, see clearly and wear them comfortably, despite a chronic dry eye situation for the past twenty years.

May 22, 2018

Excellant care! Very professional and thorough eye exam. Wouldn't go anywhere else. The gentleman who helped me pick out my frames was very caring and helpful too.

May 17, 2018

Always a pleasure! Greatest staff ever!

May 17, 2018

I had to remove one star because I can't afford to actually buy my glasses there. The care is outstanding. Dr. Keiser is thorough, careful, knowledgeable and a great communicator!

May 17, 2018

Dr. keiser has the best demener, top instruments. I have had the best examinations ever with Dr. Keiser

May 15, 2018

Very professional and thorough.

May 4, 2018

It was a very nice pace and the care was great

Apr 19, 2018

Service is always great and doc is so thorough. She actually takes her time with me. I don’t just feel like a number. I feel that she really cares about the quality of her work and the people that walk through her door. Everyone that works there is helpful, kind and willing to bend over backwards for you.

Mar 28, 2018

Timely appointment. Comprehensive work up and examination. Friendly and helpful.

Mar 21, 2018

Glad I found Keiser Eye care. They are the best place I have ever went to for eye care and I have wore glasses now for going on 30 years!

Mar 12, 2018

You guys are very thorough that's what I like about it all of you to your job like you love it take care Craig

Mar 8, 2018

Dr. Keiser took longer with me yesterday because I was having problems. Since I'm pre-diabetic we talked about doing a refraction in 4 weeks and then getting a new prescription for my lens.

Mar 7, 2018

I was very impressed with the thoroughness of my exam. Everything was explained to me and I was not rushed.

Mar 1, 2018

Completely satisfyed with the care I was given at Keizer Family Care. Dr Keizer is very professional and proficient. She always answers any questions or concerns I might have.

Feb 27, 2018

great business, exceptional care!

Feb 22, 2018

On time, I appreciate that.

Feb 15, 2018

I always have a good visit with the Doctor. She is very thorough and tells me everything that is going on with my eyes. I enjoy talking to her about family .

Jan 25, 2018

I like this. Even though I have the appointment marked. Things get hectic. The reminders are great.

Jan 22, 2018

I was very pleased after my appointment with Dr Keiser. She was very thorough and informative. I’ve been wearing glasses for almost 20 years and contacts for 8 years. I learned more about my vision in my initial appointment than I did in my previous years of eye exams. I’m very hopeful that I will be seeing better than ever with my new glasses and contacts.

Jan 16, 2018

My expectations are always exceeded at Keiser Family Eye Care. I highly recommend them!

Jan 15, 2018

My visits to Keizer Family Eye Care have always been very professional and caring.

Dec 19, 2017

I always come out of the office feeling like my eye doctor really cares about the health and well being of my eyes. I tell everyone I know what a great eye doctor Lisa is and recommend her to everyone I know. Keep up the good work!! the office staff is excellent also.

Dec 14, 2017

Always love our quality care we receive from Keiser Family Eye Care! They were very patient with my son who was trying contacts for the first time. Thanks to the perfect advice and modeling he was very successful!

Dec 6, 2017

This was my first visit to Keiser Family Eye Care but it won't be my last. Dr. Keiser was extremely thorough and explained everything to me in detail and also answered all of the questions that I had. Picking out my frames was a pleasant experience also. They made it so fun while I modeled all of my choices. Very pleasant atmosphere!

Dec 4, 2017

We are so glad we switched our eye care to Keiser. We feel the level of friendliness, professionalism and caring is superior to any other optometrist we have used previously. We both enjoy talking to Eric while he fits our eyeglasses. Dr Lisa is very professional while still being very personable. We look forward to our appointments!

Nov 30, 2017

Absolutely love Keiser’s Office! Everything is pleasant when I’m here even when the news about the condition of my eyes isn’t that good.

Nov 28, 2017

Dr. Keiser is always very thorough with her examinations, explains everything, takes time to answer all your questions and concerns. You never feel rushed. She is very caring. The staff is very friendly.

Nov 13, 2017

Always feel as though my eyesight and eye health is as important to the Doctor and staff of Keiser Family Eye Care PC as it is to me. Love to you all.

Nov 1, 2017

Always nice to see the Keiser people. Very pleased with the service

Oct 26, 2017

I feel I could have not been in better hands then at Keizer Eye Care. I had an accident involving my eye. It was checked out and I could even see on the computer screen the damage that occurred. I was treated and am feeling fine. I had a very good experience.

Oct 23, 2017

I am very pleased with Dr. Kaiser She is helpful and patient and thorough. And very skilled. It is certainly worth traveling to Waterford for her care. I dont have any ideas for you. Sorry. Ruth H.

Oct 11, 2017

Dr. Keiser is very through and patient. She explains all procedures, effects and results meticulously.

Oct 5, 2017

I couldn't be happier with the care I received.

Sep 28, 2017

Five star- Dr. Lisa and her staff do a terrific job and fit you in if you have a problem.

Sep 26, 2017

LISA KEISER ALWAYS GIVES ME A THOROUGH EYE EXAM AND EXPLAINS IN DETAIL EVERY ASPECT OF MY EYE CONDITION.

Sep 24, 2017

Very through and professional, detailed explanations of all tests and results.

Sep 23, 2017

Very happy with my service always a pleasure.

Sep 22, 2017

The doctors were really great.They told me exactly what I needed.This was the first eye appointment that I can remember and It was great.

Sep 19, 2017

Dr. Lisa uses the most up to date machines and tests to accurately examine your eyes. I trust her/them with my vision. regarding the computer usage, I liked it. I need a reminder to make sure that I go to my appointment.

Aug 31, 2017

I was very impressed at the quality of my eye exam and of the excellent selection of frames.

Aug 31, 2017

Dr. Keiser is so thorough and complete. I have complete confidence in her care. Everyone in the office is so kind and cari,g, too.

Aug 28, 2017

Wonderful place. Really caring and helpful.

Aug 24, 2017

Very pleasant and professional.

Aug 19, 2017

My visit was an informative and professional session with Dr. Keiser. Am pleased with diagnosis of no immediate problems. Certainly intend to remain in contact with Dr. Keiser.

Aug 11, 2017

Dr. Keiser has been the best Dr. I have ever had for my annual eye check ups.

Aug 1, 2017

I always have a good eye exam. Dr. Lisa is so nice and explains everything to me. They are all so friendly in the office.

Jul 28, 2017

Very thorough exam with friendly people. It is obvious that you care about your patients.

Jul 27, 2017

Dr. Keiser is very thorough in eye exams. Tammy the receptionist always is very polite and makes you feel welcome. I would never go anywhere else and I have been to alot of eye doctors. Thank you so much for the excellent service.

Jul 12, 2017

Dr. Keiser is very thorough and knowledgeable. She explains everything as she goes. Erik chooses all the frames that fit your face and he and Tammy help you narrow down the choices until you get the one that works best for you.

Jul 11, 2017

Great people , great service. Always recommend Keiser family eye Care to everyone.

Jul 10, 2017

Dr. Lisa always gives the best eye examination possible. I've had eye examinations since 1953 and I've never had a better exam than what she provides.

Jul 3, 2017

Dr. Keiser exams are very thorough. Dr. Keiser takes the time to assess all of her patients needs.

Jul 3, 2017

Everyone is always so friendly and I enjoy coming to visit Lisa and Eric on my yearly appointment. Great folks. Lisa is such a knowledgeable doctor and I feel very confident with her ability to diagnose any eye conditions I may have and suggest treatments for possible upcoming conditions that may occur in the future.

Jun 20, 2017

Website is clear and easy to use. Email reminders are helpful/

May 26, 2017

Kaiser Family Eye Care is awesome!

May 18, 2017

Very through exam and everything that I could do for myself to help alievate future problems was explained clearly.

May 11, 2017

I really appreciate this new access portal. I especially like the text reminders. Way to stay current!

May 6, 2017

very nice staff always nice to me

Apr 26, 2017

I am pleased that I found Dr. Keiser thru my sister who highly recommended her. She is concerned and caring and takes time to explain her findings. My last eye doctor would say, "OH, dont worry It wont get any worse. He had too many patients to see at once. I dont mind coming from erie for such prompt and truthful hlp. Ruth Hazlett "" erie

Apr 14, 2017

Dr. Keiser cares about my eyes.

Apr 7, 2017

You guys are the best, you always make me feel like your family,

Mar 30, 2017

Appreciation for excellent care

Mar 23, 2017

Doctor is extremely professional and thorough:

Mar 10, 2017

Always friendly, doesn't "feel" like a doctor's office visit!

Mar 6, 2017

Dr. Lisa Keiser is very through and explains everything very well. I felt like I got a through exam.

Mar 2, 2017

I was very pleased with my eye exam and getting my new glasses.. I would rate your service excellent 5 star

Mar 2, 2017

Friendly, thorough & efficient!!

Feb 27, 2017

This is such an easy way to communicate with one another for questions, appointment reminders, etc.

Feb 21, 2017

Every thing was great . Keep up the good work.

Feb 21, 2017

How can you improve Dr. Lisa, Erik and Tammy? They run like a well oiled machine. When you walk into their office, well, it's like walking in the front door of home. I never get nervous knowing that my appointment is coming up. Dr. Lisa is very through with her testing knowledge. I might not be able to see today if not for her. I'm so thankful that she's my Doctor and that she took this path for her career. Tammy is so efficient from sending us reminders, setting up our appointments and all things involved with the insurances. Erick is also very efficient when it comes to buying glasses, from they way they sit on you face, color, frame design and up to date styles. I'm forever thankful that I was led to you to have my eyes checked out by Dr. Myers. Thank you all for everything that you do for us.

Feb 19, 2017

Best eye place I have experienced in 40 years. Everyone was so caring. First time ever I had someone fit the fames to my face. Everything was explained to detail. I was rushed or felt like I was just a number. Highly recommend! As soon as I left I recommended to a friend

Feb 6, 2017

Thank you to Keiser Family Eye Care for their professional and superior experience! All members of the staff are personable and welcoming. Dr. Keiser always provides me with detailed information about the examination. She thoroughly discusses my options with the pros and cons for each. Thank you!

Feb 2, 2017

Prior to the appointment information was requested that very much assisted with our meeting. Filling out the information on the computer was done in a timely fashion. Collecting the information needed to fill out the forms took some searching on my part. Aware that the information will be on file at their office is a great benefit to me when I compare this to other health care offices that request the same information over and over again. I was very satisfied with the appointment. The amount of professional care I received was impressive. I had some understanding of what the eye examination can involve but the care and details that were a part of the exam went well beyond my expectations. I would be more then happy to refer a family member or friend to you.

Feb 2, 2017

I really like the atmosphere at Keiser, everyone is great and really nice.

Feb 1, 2017

Excellent service as usual!

Jan 16, 2017

As professional as you can be . Thoroughly explained everything.

Jan 13, 2017

The eye care we receive is always so informative and professional how blessed and fortunate are we to have you as our physician ...coming to your office .. is always so warm and friendly! thank you!

Dec 23, 2016

great visit, felt very comfortable

Dec 15, 2016

Lisa, You are a great doctor. You are very thorough and work well with your patients. Office personel are very cordial and good at what they do.

Nov 23, 2016

very professional and conscientious staff. Dr Keiser is very meticulous in checking to make sure everything is ok with my eyes.

Nov 8, 2016

i am always satisfied with my visit,and and everyone is very helpful and patience with me.

Oct 26, 2016

Always top notch service. My primary care doctor remarked once how thorough your reports are. I appreciate the care given and explanation of any procedures.

Oct 19, 2016

Dr. Keiser is a consummate professional. She explains all the procedures as she is performing them, and the results patiently and thoroughly. Her equipment is state-of-the-art. I have complete confidence in trusting my vision to her care. Her receptionist is very friendly and competent...a nice relaxed atmosphere in their office. My review is based on four years experience with Keiser Family Eye Care, P.C.

Oct 11, 2016

I am not a local resident that needed immediate eye care. A family member referred me to Dr.Kieser. I received the utmost in eye CARE! Dr Keiser is thorough and patience. After assessing my condition she prescribed medication and treatment. She followed my condition with a phone call to me and to the pharmacist . Her office is " Keiser Family Eye Care PC". I would suggest that the word CARE should be in all capital letters because that is what her patient will receive . Thank you very much Dr.Keiser and staff. Jaynie Bush

Oct 7, 2016

I am always very pleased with my visit to your office. Other eye doctors are so busy and rush me through. You take time to explain your reasons for my problems. You really care and want to help. Thanks

Oct 6, 2016

I really like my eye doctor. Dr. Keiser is very knowledgeable and kind. She is so very thorough. I know I'm getting the best eye care I can. I like that they are local to me. I try to do business with local people. Waterford is very fortunate to have someone so caring and expert in our little community.

Oct 3, 2016

My family and I are very thankful for the Keiser Family! If you take your eye health serious, then they are the only place for eye care in this area. Very knowledgeable and thorough.

Sep 28, 2016

I was very happy after my appointment. I knew that something was going on with my eyes and was very nervous. Now that I know that I have dry eye and received a sample of Systane Balance to use during the weekend I feel much better.

Sep 26, 2016

I had a very good visit and felt all the staff were friendly and knowledgeable. :)

Sep 22, 2016

Dr. Keiser gives a very thorough exam, I have never had an exam so detailed. I would recommend her to anyone looking for a great Dr. She explains in detail, so you can understand any issues and recommends things to do to resolve the issues.

Sep 19, 2016

great service and very detailed exam. explains everything and options that are available. very personable staff too.

Sep 8, 2016

I had no appointment, walked in and was helped right away, can't get better service than that!

Aug 23, 2016

Very good service.........

Aug 22, 2016

Dr Kaiser is very professional and does an extremely thorough exam. It is a pleasure dealing with them!

Aug 22, 2016

These providers have always been welcoming, competent, genuine and caring people. They have handled our regular check-ups and emergencies with professionalism and patience, tact and gentleness.

Aug 18, 2016

I felt that the online paperwork was a great time-saver for me. It was easy to fill out too.

Aug 4, 2016

I highly recommend this practice to everyone I know! Dr. Lisa is extremely thorough and we trust her and Eric completely! The health of your eyes is so important and not to be taken lightly with just anyone! From the moment you walk in the door you feel at home. So glad we found Keiser Family Eye Care several years ago!

Aug 2, 2016

I always enjoy going for my annual eye exam at your facility. Everyone is always so friendly and nice. Erie tells so many jokes and has a lot of information to share about different things.

Jul 25, 2016

I always enjoy coming to Keiser Eye care for my eye exam. Everyone there is so nice and friendly. I enjoy Talking to Eric . Dr. Keiser is always so thorough examining my eyes.

Jul 25, 2016

Dr, Keiser, you are very professional and competent.

Jun 25, 2016

Very pleasant visit and would recommend my family and friends

Jun 16, 2016

You guys are great of course!!!

Jun 16, 2016

Absolutely wonderful experience. Kaiser Family Eye Care is equipped with the latest technology and the most up to date staff in Eye Care. They really made me feel welcome from start to finish. Very knowledgable doctor and friendly staff. Really enjoyed my visit with the in-depth explanation of all the testing and results.

Jun 15, 2016

The doctor is very good to explain each and everything she does and is very efficient. Would buy glasses from them too, but I can't justify a 50% rate hike above every other eye care place. The best eye exams ever given and really look forward to the professionalism of the Eye doctor.!

Jun 9, 2016

Great group of people, from Tammy, Eric and Dr. Lisa. Very professional and caring.

Jun 7, 2016

Dr. Keiser is the best, most thorough and very professional.

Jun 7, 2016

I LOVE Dr. Keiser and her crew!!!! They are very efficient and thorough!!! They care about you!! I know that I am well cared for and had the very best appointment ever!! Dr. Keiser will get you in with an emergency even if she doesn't have office hours at that time!! She wants to know what is going on with your problem and she gives the very best service that she can!! I greatly appreciate her and her crew!!!! THANK YOU DR. KEISER!!!!!

May 31, 2016

I LOVE Dr. Keiser and her crew!!!! They are very efficient and thorough!!! They care about you!! I know that I am well cared for and had the very best appointment ever!! Dr. Keiser will get you in with an emergency even if she doesn't have office hours at that time!! She wants to know what is going on with your problem and she gives the very best service that she can!! I greatly appreciate her and her crew!!!! THANK YOU DR. KEISER!!!!!

May 31, 2016

I can always count on attentive and detailed care with Dr Keiser.

May 11, 2016

Excellent caring service. Always have my eye health top on the list.

May 10, 2016

You are a wonderful office to go to. That is why Bryan and I come from Harborcreek area to Waterford to have you as our eye doctor!

May 8, 2016

5 star great customer service

May 7, 2016

Dr. Keiser handled my son's care quickly and with professionalism. He had an eye injury. She remained calm, which allowed him to stay calm and we all left thankful for such a wonderful doctor in our community.

May 3, 2016

Appreciate your personal interest

May 1, 2016

There is nothing to say except excellent service.

Apr 21, 2016

Best eye Doctor you will go to. Always thorough and professional.

Apr 21, 2016

Very professional and courteous. Especially like the home town atmosphere.

Apr 21, 2016

Dr. Keiser is very thorough with her examinations, explains everything, is always willing to answer any questions you may have, you never feel rushed, she is very patient. There office has a very family friendly atmosphere. I confidently and highly recommend Keiser Family eye Care.

Apr 18, 2016

excellent job will defently come back as always Kevin

Apr 11, 2016

Just want to make you aware that the eye drops prescribed cost $137.00. Didn't know if you realized that.

Apr 8, 2016

I am highly satisfied so I have no additional recommendations.

Apr 1, 2016

Keiser family eye is always professional and very helpful when it comes to eye care. Dr. Keiser thoroughly explains what she is doing and gives immediate feedback on the condition of your eyes. And Mr. Keiser is very helpful with choosing glasses that work well and look great. I often recommend their services to friends and family.

Mar 31, 2016

Everyone is friendly and I enjoy coming there for my eye appointments.

Mar 6, 2016

Love the easy-going and comfortable atmosphere. Exams seem thorough and choosing frames with Eric is so easy.

Mar 1, 2016

My visit was just fine and I would not change anything.

Feb 24, 2016

The doctors and staff were all very friendly and helped me understand what was going on easily

Feb 9, 2016

I had a great appointment. Dr. Keiser does an excellent job assessing not just my vision, but just as importantly, the health of my eye. She explains the details of these conditions very well and instructs me on how to best care for my eyes. I always receive the best care from Dr. Keiser.

Feb 1, 2016

Dr. Keiser was very thorough and did a great job explaining everything to me regarding the tests I was having done and will need done in the future.

Feb 1, 2016

Great visit & very informative.

Jan 27, 2016

Thank you for excellent, friendly service!

Jan 17, 2016

twice its been mentioned that I bought a pair of glasses somewhere else because my wife asked for my rx several years ago. I haven't purchased glasses from anybody else for at least 10 years and even if I did its none of your business. Otherwise, I'm satisfied with Keiser as my eye care provider.

Jan 16, 2016

Excellent service and care.

Jan 14, 2016

I have referred all my friends and family to Keiser Family Eye Care. Dr. Keiser and staff are always so helpful and friendly. I am so glad I found an eye doctor that makes you feel like you actually matter. Thank You!

Jan 13, 2016

Once again, a very pleasant experience.

Jan 10, 2016

You need to change........nothing at all.

Jan 6, 2016

Dr. Keiser went above and beyond to see me on her day off. I can't thank her enough for her time and specialty in treating my eye injury. I am recovering faster because of her.

Dec 27, 2015

very happy with service thank you

Dec 24, 2015

Always friendly and courteous. Very flexible & accommodating.

Dec 20, 2015

As usual great care and attention was shown and that is much appreciated.

Dec 18, 2015

Your services couldn't be any better. Very pleased with everything and appreciate how thorough you are in all aspects of my eye care as always.

Dec 13, 2015

Everything is explained in detail. Enjoy going there.

Dec 13, 2015

Dr. Keiser makes me feel very confident in her examinations. I appreciate the care she takes with me and explains everything.

Dec 6, 2015

excellent service and atmosphere

Dec 4, 2015

Thankful to have You Folks as my eye care givers. Your response to emergencies and adjustments are very considerate and helpful. I think Eric is a keeper.

Dec 2, 2015

I have been a Patient for years. I recommend everyone I know who needs an exam or eyewear. I would not go anywhere else. Exams are very thorough, they have the most stylish eyewear, and the staff is like family.

Dec 2, 2015

We have to drive some to get to an appointment with Dr. Lisa Keiser, but I'd drive further if we had to. And Tammy, the receptionist, is so efficient and is friendly. And last but not least is Eric, Lisa's husband, he helps us to find the best frames & adjusts the frames to fit. He has other jobs of course, but he's quite the "walking book of knowledge" and other facts. You've got real friendly and honest folks there. Go there, you won't be disappointed.

Nov 21, 2015

It was great Had a pice of metal in my eye and the doc got it out no problems love this place

Nov 19, 2015

Hey! There's always room for improvement. But when your GOOD your GOOD. When your not your not. Hey ! You've got a great TEAM. GOD BLESS EACH OF YOU ABUNDANTLY. Thanks for remembering our daughter Cheryl in PRAYER. Take care June Crosby

Nov 19, 2015

Dr. Kiser gives an excellent eye examination.

Nov 17, 2015

Can't think of anything I would change. It was a good experience overall.

Nov 14, 2015

Completely satisfied...Dr. Keiser is very articulate, through and up-to-date in procedures and equipment. She is patient and takes time to explain everything.

Nov 13, 2015