Kay Aesthetic Dermatology

Dr. Martin Kay

Star Star Star Star Star 1136 Reviews

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Reviews

StarStarStarStarStar This was my first time seeing Dr. Kay. My famil... —    (Patient since Thu Mar 02 00:00:00 MST 2017)

This was my first time seeing Dr. Kay. My family already are patients of Dr. Kay and always speak VERY highly of him. Dr. Kay explains everything in detail, lays out all options and discusses the treatment plan. Besides his extensive knowledge as a doctor he is an overall nice man, which puts you at ease. Many thanks!


StarStarStarStarStar Doc Kay is great. Really appreciate the time he... —    (Patient since Thu Mar 02 00:00:00 MST 2017)

Doc Kay is great. Really appreciate the time he spent with me and the information he provided. Keep up the great work and happy cycling.


StarStarStarStarStar What a great office and staff. Everyone was ver... —    (Patient since Thu Mar 02 00:00:00 MST 2017)

What a great office and staff. Everyone was very friendly and running efficiently. I would highly recomend comming to this practice. I will definitely use them in the future.


StarStarStarStarStar Awesome service —    (Patient since Tue Feb 28 00:00:00 MST 2017)

Great office team, professional and caring. My experience was superb!


StarStarStarStarStar I found Dr kay very professional.had a positive... —    (Patient since Tue Feb 14 00:00:00 MST 2017)

I found Dr kay very professional.had a positive experience at his office.


StarStarStarStarStar Dr Rachel Bak was the best .. engaging, knowled... —    (Patient since Mon Apr 27 00:00:00 MDT 2009)

Dr Rachel Bak was the best .. engaging, knowledgeable and efficient.


StarStarStarStarStar YOUR OFFICE WORKS SO EFFICIENTLY AND SMOOTHLY. ... —    (Patient since Wed Sep 14 00:00:00 MDT 2011)

YOUR OFFICE WORKS SO EFFICIENTLY AND SMOOTHLY. LUANN IS THE PERSON I MOST OFTEN COME IN TO SEE AS SHE IS AN ABSOLUTE ARTIST, I HAVE REFERRED OTHERS AND MY SISTER IS COMING IN FROM OUT OF TOWN TO SEE HER!


StarStarStarNo StarNo Star I'd give you more stars, but I didn't like that... —    (Patient since Tue Feb 14 00:00:00 MST 2017)

I'd give you more stars, but I didn't like that when I arrived to check in, I was told that Dr. Kay's schedule had been moved and I'd be seeing a physician's assistant instead of a doctor. I had put off the appointment for a few weeks so that I could time it with Dr. Kay's schedule (since my primary care Dr. referred me to Dr. Kay specifically). I felt that it was inconsiderate of the office to not even tell me that there was a change and that I would not be seeing a doctor (when I am certainly paying for a doctor) until I showed up for my appointment. When I voiced this issue, the office did offer to see if Dr. Kay could stop by and see me at the end, which I do appreciate the effort. I wound up agreeing and seeing Sharon, who seemed quite knowledgable and had a good bedside manner, so in the end I left with a mostly positive experience. But in the future, you should always warn a patient that they are not seeing the doctor they made the appointment with, especially if there are no other doctors available.


StarStarStarStarStar Great-- Dr. Bak is my normal doctor but this ti... —    (Patient since Mon Jul 18 00:00:00 MDT 2016)

Great-- Dr. Bak is my normal doctor but this time I saw her sister and she was just as great. Friendly and nice and explained what she was doing.


StarStarStarStarNo Star I would have liked more time to ask questions o... —    (Patient since Tue Feb 07 00:00:00 MST 2017)

I would have liked more time to ask questions of the doctor after the procedure, as to what changes would occur in the few days after my visit.


StarStarStarStarStar Best Doctor/ dermatologist EVER —    (Patient since Fri May 01 00:00:00 MDT 2015)

When u see Dr. Kay you know u are in the best hands! He is smart , kind, efficient and really wants to help. He is the best doctor I have ever been to in my life. He is very considerate and I cannot recommend him highly enough.


StarStarStarStarStar Expertise and great patient rapport.  —    (Patient since Wed Dec 10 00:00:00 MST 2008)

Expertise and great patient rapport.


StarStarStarStarStar Empowering and Detailed Care —    (Patient since Thu Jan 05 00:00:00 MST 2017)

We were referred by our pediatrician after months of attempted treatments for a stubborn skin rash. We saw Dr. Bak. Walked in, met the kind and attentive doctor, got an immediate diagnosis and a battle plan. After my daughter's flare up was under control, Dr. Bak followed up, making sure we fully understood her diagnosis, its causes, and treatment. I was very impressed with how the doctor empowered us to recognize and respond to what will be a chronic problem ourselves. She outlined a thorough management plan so we are prepared for the next flare up. Additional pros: Didn't have to wait long to schedule an appointment, or to see the doctor once we got there.


StarStarStarStarStar Dr. Kay provides great service, the office staf... —    (Patient since Tue May 22 00:00:00 MDT 2012)

Dr. Kay provides great service, the office staff is helpful, friendly and responsive.


StarStarStarStarStar Pleasant visit. Friendly staff. Informative doc... —    (Patient since Fri Jan 20 00:00:00 MST 2017)

Pleasant visit. Friendly staff. Informative doctor. Overall great experience.


StarStarStarStarStar great experice, like always  —    (Patient since Wed Dec 10 00:00:00 MST 2014)

great experience, like always


StarStarStarStarStar five star —    (Patient since Fri Jan 06 00:00:00 MST 2017)

Everyone was so nice and helpful. Had a wonderful time.


StarStarStarStarStar Always a great event to visit Dr. Kay. He and ... —    (Patient since Wed Nov 12 00:00:00 MST 2008)

Always a great event to visit Dr. Kay. He and his staff are the VERY BEST, they take the time to explore what is needed and are very thorough in their examinations.


StarStarStarStarStar Always feel confident seeing Dr. Kay and knowin... —    (Patient since Thu Jan 09 00:00:00 MST 2014)

Always feel confident seeing Dr. Kay and knowing he will take good care of whatever I need to see him for (not very good grammer!!!)


StarStarStarStarStar Always a good experience  —    (Patient since Thu Jul 03 00:00:00 MDT 2008)

Always a good experience


StarStarStarStarStar Prompt and Courteous —    (Patient since Fri Jan 13 00:00:00 MST 2017)

This was a consultation and my first visit. Dr. Kay saw me promptly and did an evaluation. A follow up appointment was scheduled for the following week. Dr. Kay listened to my concerns and was easy to talk to. His staff was also very accommodating and courteous.


StarStarStarStarStar Always 5 star —    (Patient since Fri Jan 16 00:00:00 MST 2009)

Always 5 star- I have enjoyed working with Dr.Kay and his staff for more than 15 years and feel satisfied with the consultation aspects- and procedural nature of my visits.


StarStarNo StarNo StarNo Star Disappointed with results after waiting one mon... —    (Patient since Tue Feb 25 00:00:00 MST 2014)

Disappointed with results after waiting one month!


StarStarStarStarStar Great Work —    (Patient since Thu Jul 12 00:00:00 MDT 2012)

My procedure with Luanne was stress free and garnered long lasting results. Fantastic!


StarStarStarStarStar I love the care my family and I receive from Dr... —    (Patient since Mon Jan 19 00:00:00 MST 2009)

I love the care my family and I receive from Dr. Kay and his team. I know we are in good hands and we will be taken care of with professionalism and compassion.


StarStarStarStarNo Star Always friendly and courteous. Dr Kay is alway... —    (Patient since Wed Aug 04 00:00:00 MDT 2010)

Always friendly and courteous. Dr Kay is always up for suggestions and is very good at his job. The only reason I gave 4 stars I because this last visit I was told to come 1/2 hr early and had to wait the 1/2 hr to be called in. I come from 60 miles away so to me this was frustrating.


StarStarStarStarStar I always love the service and staff. Best derma... —    (Patient since Tue Mar 02 00:00:00 MST 2010)

I always love the service and staff. Best dermatologist around!


StarStarStarStarStar I love your office staff. I recently had surge... —    (Patient since Fri Sep 26 00:00:00 MDT 2008)

I love your office staff. I recently had surgery to remove skin cancer from my face and as nervous as I was, your staff helped to ease my nervousness. Everyone is so kind and caring. Dr. Kay did an amazing job with the surgery and was sure to get it all. I am healing well, stitches are out and I love the follow up appointment to be sure I have healed properly.


StarStarStarStarStar The Staff and Doctors are EXCELLENT !!! —    (Patient since Thu Sep 11 00:00:00 MDT 2008)

The Staff and Doctors are EXCELLENT !!!


StarStarStarStarStar Dr. Bak is fabulous! I've been seeing her for a... —    (Patient since Mon Mar 28 00:00:00 MDT 2011)

Dr. Bak is fabulous! I've been seeing her for a few years and actually look forward to my visits. She never makes me feel rushed and she takes the time to explain procedures, risks and severity. Always makes me feel like I am making an informed decision. The nurses are all friendly and knowledgeable.


StarStarStarStarStar LuLu is amazing and always makes me look perfec... —    (Patient since Wed Jul 22 00:00:00 MDT 2015)

LuLu is amazing and always makes me look perfect!!


StarStarStarStarStar Dr. Kay always provides the best service and tr... —    (Patient since Fri May 22 00:00:00 MDT 2009)

Dr. Kay always provides the best service and treatment and answers all questions completely. He is a very caring physician.


StarStarStarStarStar Not Happy.. —    (Patient since Thu Apr 25 00:00:00 MDT 2013)

Not happy that I had to make two appointments for something that could have been handled in one. Had a post op review of a scar (3 minutes) and had to have another appt. for laser therapy


StarStarStarStarStar Always great. Feel like I'm in good hands.  —    (Patient since Thu Oct 02 00:00:00 MDT 2008)

Always great. Feel like I'm in good hands.


StarStarStarStarStar Highly Recommend Dr. P —    (Patient since Tue May 26 00:00:00 MDT 2009)

Really love Dr. P. She's very thorough and gives me the confidence I'm getting excellent care. Already referring her to my friends.


StarStarStarStarStar Excellent service, timely and polite office sta... —    (Patient since Tue Aug 25 00:00:00 MDT 2009)

Excellent service, timely and polite office staff. Great communication with the doctor and excellent treatment. I highly recommend Kay Aesthetic Dermatalogy to others. Thank you for your excellent service and care.


StarStarStarStarStar Dr. Kay is the bomb —    (Patient since Fri Jan 09 00:00:00 MST 2009)

I love Dr. Kay. He is very thorough and professional and great at his job. I especially like that he and his assistant explained to me step by step what was happening, so I knew what to expect and wasn't as nervous.


StarStarStarStarStar From Susan and Daughter... Thank you! —    (Patient since Mon Jul 28 00:00:00 MDT 2008)

Everyone at Dr Kays office is wonderful! Every time I walk in, I feel that everyone is happy to be there and love their work.... Gina is a GEM!


StarStarStarStarStar Dr. Bak was sweet and is helping me hopefully f... —    (Patient since Tue Nov 08 00:00:00 MST 2016)

Dr. Bak was sweet and is helping me hopefully find the cause of a rash that just appeared out of no where. The office is clean and neat and the staff is fantastic and super nice! You guys are awesome!


StarStarStarStarStar I absolutely love your staff. Everyone is kind... —    (Patient since Fri Sep 26 00:00:00 MDT 2008)

I absolutely love your staff. Everyone is kind. When I leave there I feel much better than when I went in. I appreciate how the doctors take time to explain everything and answer all my questions. I can't say enough good things about your office. Thank you for being who you are.


StarStarStarStarStar 6 mo check after surgery skin cancer —    (Patient since Fri Feb 26 00:00:00 MST 2016)

I was ind out within 30 minutes. I truly appreciate being treated as though my time is just as important can theirs.


StarStarStarStarStar Highly recommend this office —    (Patient since Fri Nov 04 00:00:00 MDT 2016)

I was so impressed at how efficient your office is. They took me back right at my appointment time, the doctor didn't keep me waiting, and Dr. Passalacqua was so nice! She really took the time and did a thorough examination and explained her findings to me along the way. I highly recommend this office!


StarStarStarStarStar Need approval for continued procedu —    (Patient since Thu May 07 00:00:00 MDT 2009)

Need approval for continued procedures


StarStarStarStarStar Dr. Kay was clear, lent me the benefit of his e... —    (Patient since Thu Aug 11 00:00:00 MDT 2016)

Dr. Kay was clear, lent me the benefit of his expertise, and was personable.


StarStarStarStarStar Best Beautifier!! —    (Patient since Wed Dec 19 00:00:00 MST 2012)

LuAnn is the best beautified in the business. She's fun, funny, professional and understands your needs!


StarStarStarStarStar LuAnn is the BEST! —    (Patient since Wed Apr 24 00:00:00 MDT 2013)

LuAnn is the BEST ! Nurse LuAnn Landeau provides exceptional cosmetic services in town😃


StarStarStarStarStar My first time at the office was a nice visit. —    (Patient since Wed Oct 12 00:00:00 MDT 2016)

First time at the office was a nice visit. Easy to find, everyone was very professional and courteous, and everything was clean and well kept. The doctor was thorough and very nice, I was helped with everything I needed. I was in and out within the hour.


StarStarStarStarStar My first time at the office was a nice visit. —    (Patient since Wed Oct 12 00:00:00 MDT 2016)

First time at the office was a nice visit. Easy to find, everyone was very professional and courteous, and everything was clean and well kept. The doctor was thorough and very nice, I was helped with everything I needed. I was in and out within the hour.


StarStarStarStarStar This is a wonderful office. The staff is cour... —    (Patient since Wed Jun 22 00:00:00 MDT 2016)

This is a wonderful office. The staff is courteous and helpful . I am a patient of Dr. Bark. She is great. Explains everything very relaxed. I would recommend this practice to anyone.


StarStarStarStarStar Great Staff! —    (Patient since Tue May 26 00:00:00 MDT 2009)

I was extremely satisfied with the level of service and time Dr. Passalacqua spent with me during my visit. I walked out feeling confident I received excellent care.


StarStarStarStarStar Thank you. —    (Patient since Thu Sep 01 00:00:00 MDT 2011)

I have come to expect excellent work from Drs. Kay and Bak and staff - need disappointed.


StarStarStarStarStar Very professional care. ... —    (Patient since Tue May 24 00:00:00 MDT 2016)

Very professional care.


StarStarNo StarNo StarNo Star  —    (Patient since Tue Oct 11 00:00:00 MDT 2016)

Dr. Bak had left for another patient quickly so I spoke with a nurse asking her to speak with the doctor regarding a past RX from another doctor given it seemed to provide some temporary relief. I asked that Dr. Bak prescribed it for the next two weeks while I did a little research on my condition before deciding on moving forward with the treatment that was suggested. The nurse said she would pass along the information and get back to me later. That never happened. I called the next day left a msg for someone to call me explaining the above because I had felt that perhaps the nurse took down the wrong address for my rite aid store and that was the reason for not receiving the RX. I did leave a return phone number and yet today, the second day after my appointment, no call, no explanation, no prescription. It is for this reason and this reason only that I would not refer anyone to this office as all other doctors and offices I have dealt with in the past have ALWAYS returned phone calls or emails within a 48 hour period of time after having left the msg.


StarStarStarStarStar This is the only place I trust with my skin issue... —    (Patient since Thu Mar 31 00:00:00 MDT 2011)

This is the only place I trust with my skin issues and can't say enough great things about the doctors, the staff and the attention they've given me.


StarStarStarStarStar The prescription for Carnac was not forwarded t... —    (Patient since Wed Oct 26 00:00:00 MDT 2011)

The prescription for Carnac was not forwarded to CVS twice now.


StarStarStarStarStar The prescription for Carnac was not forwarded t... —    (Patient since Wed Oct 26 00:00:00 MDT 2011)

The prescription for Carnac was not forwarded to CVS twice now.


StarStarStarStarStar Never disappointed. Consistently good. DH Mitche... —    (Patient since Thu Aug 11 00:00:00 MDT 2016)

Never disappointed. Consistently good. DH Mitchell


StarStarStarStarStar  —    (Patient since Tue Sep 09 00:00:00 MDT 2008)

Dr. Bak was very helpful at my last appointment with her. She thoroughly explained the blue light procedure and what it entails.


StarStarStarStarStar Your staff was kind, professional and quick to t... —    (Patient since Tue Oct 04 00:00:00 MDT 2016)

Your staff was kind, professional and quick to take care of me. Greatly appreciated!


StarStarStarStarStar . —    (Patient since Tue Sep 20 00:00:00 MDT 2016)

I had an appointment with Dr Martin Kay. Since he was tied up in surgery, I saw instead Dr Rahel Bak. Dr Bak is a very nice, professional and friendly person and an outstanding dermatologist. She removed a sebaceous cyst from my neck in a very professional manner. Found out that she is Dr.M. Kays daughter Bravo! Thank you Dr Bak from your happy patient Mrs Asja Ritmanis (and her husband Dr. Andris Ritmanis)


StarStarStarStarStar Dr. Kay is really good dr. He took the time to e... —    (Patient since Tue Sep 06 00:00:00 MDT 2016)

Dr. Kay is really good dr. He took the time to explain everything to me.


StarStarStarStarStar Dr. Kay is really good dr. He took the time to e... —    (Patient since Tue Sep 06 00:00:00 MDT 2016)

Dr. Kay is really good dr. He took the time to explain everything to me.


StarStarStarStarStar Highly Satisfied with First Visit! —    (Patient since Wed Sep 28 00:00:00 MDT 2016)

Was seen within 5 minutes of checking in for my appointment. Dr. Bak had such a positive attitude, was thorough in her approach to addressing my concerns, and offered her professional opinion for treatment, while also offering additional alternatives. I ended up having a biopsy right there, it was quick and painless and I believe the incision will heal nicely. I was then given clear instructions for home care and easily scheduled a follow-up appointment with the desk assistant. The office itself was clean and organized and there is on-site parking. Very, very pleased with the experience.


StarStarStarStarStar  —    (Patient since Wed Jul 02 00:00:00 MDT 2008)

The receptionist were thorough the nurse was wonderful and the doctor was amazing


StarNo StarNo StarNo StarNo Star Our second and last visit to this office. ... —    (Patient since Tue Sep 20 00:00:00 MDT 2016)

Our second and last visit to this office.


StarStarStarStarStar AMAZING! —    (Patient since Wed Dec 09 00:00:00 MST 2015)

He is a fantastic Dr. and he makes sure to take time with you to ensure you know anything and everything that is going on. It is nice to have someone who takes that kind of time. Plus everyone that works there are pleasant and polite!


StarStarStarStarStar Very good dermatology office! —    (Patient since Fri Sep 23 00:00:00 MDT 2016)

Easy to get an appointment, and the wait time once I arrived was less than 5 minutes. Not even enough time to sign the forms, had to bring those into the exam room with me! Rooms and office are clean and I had total privacy during the exam (something I didn't have at my previous dermatologist). I went there for a full body check for signs of skin cancers, and got exactly that, with no push to purchase products or any of today's trendy treatments:)


StarStarStarStarStar  —    (Patient since Thu Mar 12 00:00:00 MDT 2015)

Professional, courteous & organized. Always a good experience going to Dr. Kay's office. His staff is fantastic. It's not your typical sterile environment. You're greeted as if you're family. Staff members are very engaging. They manage to be professional, yet personable. As for Dr. Kay, it's like visiting your favorite uncle. You trust everything he tells you because you see, and feel his commitment to his work. You can tell he enjoys being a doctor. It's not just a job to him. Thank you all, and see you at my next appointment.


StarStarStarStarStar The service I received was wonderful. Everyone ... —    (Patient since Fri Sep 23 00:00:00 MDT 2016)

The service I received was wonderful. Everyone was very nice and I loved getting my treatment from LuAnn. I will come back in a few months.


StarStarStarStarStar Very professional service.  —    (Patient since Mon Dec 05 00:00:00 MST 2011)

Very professional service. They accommodated me with a quick appointment. I have been a patient for several years now.


StarStarStarStarStar Very professional service.  —    (Patient since Mon Dec 05 00:00:00 MST 2011)

Very professional service. They accommodated me with a quick appointment. I have been a patient for several years now.


StarStarStarStarStar Excellent doctor especially with kids —    (Patient since Tue Aug 30 00:00:00 MDT 2016)

Quick and easy visit. The doctor treated my 7 year old really well and he wanted to go back!


StarStarStarStarStar Patient —    (Patient since Wed May 21 00:00:00 MDT 2014)

I am so happy with Dr. Kay understanding of our problem and treatment!


StarStarStarNo StarNo Star The receptionist who answered the phone needs a l... —    (Patient since Thu Jun 04 00:00:00 MDT 2009)

The receptionist who answered the phone needs a lot of work. She is to quick to talk and respond and not paying attention to what you are actually saying. i had a few more issues with her but to much to explain.


StarStarStarStarStar great clean office, great nurses and my doctor wa... —    (Patient since Tue Sep 13 00:00:00 MDT 2016)

great clean office, great nurses and my doctor was really nice, answered all my questions and had good bedside manner


StarStarStarStarStar EVERYONE VERY NICE THANK YOU FOR YOUR HELP MARI... —    (Patient since Thu Feb 09 00:00:00 MST 2012)

EVERYONE VERY NICE THANK YOU FOR YOUR HELP MARIA ROSA DIAZ


StarStarStarStarStar Dr Kay spent personal and quality time with me. ... —    (Patient since Thu Apr 25 00:00:00 MDT 2013)

Dr Kay spent personal and quality time with me. Didn't feel rushed or unimportant. Will go back for other options we discussed.


StarStarStarStarStar  —    (Patient since Thu Sep 01 00:00:00 MDT 2011)

Feeling very good about my appointment with Dr. Bak. Thank you.


StarStarStarStarStar I have been a patient of Dr. Kay for many years ... —    (Patient since Wed Nov 20 00:00:00 MST 2013)

I have been a patient of Dr. Kay for many years (along w/my daughters) and the reason I always go here is because I am treated like a person and the place is very clean.


StarStarStarStarStar Always happy that I have Dr. Bak as my dermatolog... —    (Patient since Fri Sep 18 00:00:00 MDT 2015)

Always happy that I have Dr. Bak as my dermatologist!


StarStarStarStarStar  —    (Patient since Wed Jun 30 00:00:00 MDT 2010)

I had an appt. with Dr. Kay. He is always professional and is very knowledgeable. I have gone to him for many years and highly recommend him. Nice office and very efficient staff.


StarStarStarStarStar  —    (Patient since Wed Jun 30 00:00:00 MDT 2010)

I had an appt. with Dr. Kay. He is always professional and is very knowledgeable. I have gone to him for many years and highly recommend him. Nice office and very efficient staff.


StarStarStarStarStar I had a very pleasant visit with both Dr. Kay and... —    (Patient since Tue Aug 30 00:00:00 MDT 2016)

I had a very pleasant visit with both Dr. Kay and her staff. Would definitely refer friends/ family to her office.


StarStarStarStarStar Like always Good and prof... —    (Patient since Tue Jul 09 00:00:00 MDT 2013)

Like always Good and professional


StarStarStarStarStar Best Experience Ever —    (Patient since Fri Oct 24 00:00:00 MDT 2014)

She was friendly and amazing. She spotted a suspicious mole and I am seeing her again in 2 weeks. She even didn't mind my stinky ballet flats. Great experience


StarStarStarStarStar Very professional and friendly atmosphere. High ... —    (Patient since Tue Aug 23 00:00:00 MDT 2016)

Very professional and friendly atmosphere. Highly recommended.


StarStarStarStarStar Long wait to see dr. (45 minutes) but care was as... —    (Patient since Tue May 24 00:00:00 MDT 2016)

Long wait to see dr. (45 minutes) but care was as usual the best


StarStarStarStarStar My wife went to Dr. Kay as a teenager a few de... —    (Patient since Thu Aug 18 00:00:00 MDT 2016)

My wife went to Dr. Kay as a teenager a few decades ago and sent me for some odd thing growing on my eye lid. Dr. Kay couldn't be any better IMO. He was professional, nice and removed the spot with very little pain and before I knew it I was finished.


StarStarStarStarStar Great place! Everyone was nice. They prompt and ... —    (Patient since Fri Aug 19 00:00:00 MDT 2016)

Great place! Everyone was nice. They prompt and answered all my questions. I would return again and refer a friend.


StarStarStarStarStar Best clinic I've ever been. No problem making app... —    (Patient since Mon Jul 07 00:00:00 MDT 2008)

Best clinic I've ever been. No problem making appointments/ cancelling/ moving it. No long wait. Both receptionist and med asst Staff are all friendly and easy to talk to. Most of all Dr Andrea Passalacqua is very caring. Explains everything you need to know. You feel comfortable discussing all your questions with her.


StarStarStarStarStar  —    (Patient since Wed Aug 17 00:00:00 MDT 2016)

I loved meeting you and the other doctors and staff. Thank you!


StarStarStarStarStar Good information on the Consult... —    (Patient since Thu May 07 00:00:00 MDT 2009)

Good information on the Consult


StarStarStarStarStar Wonderful staff and a great Doc!... —    (Patient since Tue Feb 23 00:00:00 MST 2016)

Wonderful staff and a great Doc!


StarStarStarStarStar Best time I ever had being cut. —    (Patient since Fri Aug 12 00:00:00 MDT 2016)

Dr. Kay and the team were amazing and very friendly. Sometimes you can feel like cattle but not here they answered all my questions at nausea and helped me arrive at a sound decision


StarStarStarStarStar  —    (Patient since Tue Jun 02 00:00:00 MDT 2015)

Love the staff and the office, Everyone is very friendly and I was in and out in a timely manner.


StarStarStarStarStar  —    (Patient since Fri Dec 26 00:00:00 MST 2008)

I feel like Dr. Kay is one of the best Dermatologist available . Dr. Kay seems to enjoy keeping updated on the latest medical information. In fact, much of his professional growth certificates, classes, and higher education degrees are there for one to view. I appreciate that he is striving to progress in his field and never stagnant. My husband (a practicing cardiologist) and I have known Dr. Kay for many years and Dr. Kay has always maintained a disciplined practice and honest character. He is someone we trust and lean to for medical advice/opinion or a general conversation. I would highly recommend Dr. Kay to family and friends. Mrs. Cooke


StarStarStarNo StarNo Star Wait time was too long —    (Patient since Wed Aug 03 00:00:00 MDT 2016)

My daugther's appointment was at 10 am but she was not seen by the doctor until after 11. We had to take time off of work to bring her to the doctor and really did not appreciate waiting so long to see the doctor.


StarStarStarStarStar Lovely visit, Luann was terrific as always. Very kind, professional and solicitous od my comfort.... —    (Patient since Sat Jul 30 00:00:00 MDT 2016)

Lovely visit, Luann was terrific as always. Very kind, professional and solicitous od my comfort. Will absolutely be back!


StarStarStarStarStar The waiting room was busy when I got there but was with the doctor at my appointment time and was ... —    (Patient since Tue Nov 03 00:00:00 MST 2009)

The waiting room was busy when I got there but was with the doctor at my appointment time and was seen and treated in 15 minutes. Very happy


StarStarStarStarStar  —    (Patient since Wed Nov 23 00:00:00 MST 2011)

Dr.Kay is an excellent doctor he is very helpful answering all questions as her patient for some years. I will recommend him every time you need to see a Dermatologist


StarStarStarStarStar I really liked Dr. Bak. She was very attentive and friendly. Would recommend her to anyone. Very c... —    (Patient since Tue Jul 26 00:00:00 MDT 2016)

I really liked Dr. Bak. She was very attentive and friendly. Would recommend her to anyone. Very clear and answered all my questions and didn't try to upsell me on unnecessary procedures which I appreciate very much. Very happy with my experience and visit.


StarStarStarStarStar Courteous and knowledgeable staff —    (Patient since Fri Dec 19 00:00:00 MST 2014)

Courteous and knowledgeable staff; can sometimes be a bit of a wait time but worth it


StarStarStarStarStar LuAnn was amazing!! I will be gong back for sure! —    (Patient since Thu Jul 21 00:00:00 MDT 2016)

LuAnn was amazing!! She made awesome suggestions, things I wouldn't wven have thought of, and I love the results! I will be coming back over and over again.


StarStarStarStarStar Dr Bak is amazing!  —    (Patient since Tue Jul 19 00:00:00 MDT 2016)

Dr Bak is amazing. I wish I had a reason to go back but thankfully I received the all clear. she was friendly and patient. she took her time, didn't rush a bit and I can't wait to see her again, if I ever need to!


StarStarStarStarStar Always a good experience! —    (Patient since Wed Oct 05 00:00:00 MDT 2011)

The office staff is always so welcoming and they did manage to arrange a last minute appointment for me since I was in the area. I had my visit with Dr. Rachel Bak and I've always been so impressed with her friendly disposition and how she relates with those assisting her. I've often made references to your office through my association with Dr. Bak.


StarStarStarStarStar Love Luann. She is the best. Accommodating, personable and professional.... —    (Patient since Thu Feb 28 00:00:00 MST 2013)

Love Luann. She is the best. Accommodating, personable and professional.


StarStarStarStarStar Love Luann. She is the best. Accommodating, personable and professional.... —    (Patient since Thu Feb 28 00:00:00 MST 2013)

Love Luann. She is the best. Accommodating, personable and professional.


StarStarStarStarStar  —    (Patient since Mon Mar 07 00:00:00 MST 2011)

A first rate/first class office with a wonderfully efficient and kind staff.


StarStarStarStarStar Very happy with staff and treatment.... —    (Patient since Fri Mar 28 00:00:00 MDT 2014)

Very happy with staff and treatment.


StarStarStarStarStar I love Dr. Bak! She is consistently warm, friendly, on time, considerate, with excellent attention... —    (Patient since Tue Feb 11 00:00:00 MST 2014)

I love Dr. Bak! She is consistently warm, friendly, on time, considerate, with excellent attention to detail.


StarStarStarStarStar I am so happy to have found this place!  —    (Patient since Fri Jul 08 00:00:00 MDT 2016)

I am so happy to have found this place! The new cream and method for my psoriasis has been amazing. I've seen a difference in 2 days. The office is full of wonderful people!


StarStarStarStarStar  —    (Patient since Thu Jul 23 00:00:00 MDT 2015)

Dr. Kay and his team have a really great attitude and are always more than willing to cooperate in every way possible to make your visit productive and satisfying. I have no hesitation in recommending them to family and friends.


StarStarStarStarStar Great nurses! Great doctors! Saving my life one mole at a time!... —    (Patient since Fri Mar 29 00:00:00 MDT 2013)

Great nurses! Great doctors! Saving my life one mole at a time!


StarStarStarStarStar  —    (Patient since Tue May 24 00:00:00 MDT 2016)

Excellent professional care.


StarStarStarStarStar Dr. Passalacqua was very nice and thorough in her examination of me. I always go annually because ... —    (Patient since Mon May 11 00:00:00 MDT 2009)

Dr. Passalacqua was very nice and thorough in her examination of me. I always go annually because my father had melanoma and I know the benefit of early detection. He lived an additional 30 plus years because doctors found it and removed it. The office at Kay Aesthetic is professional and friendly. I highly recommend them.


StarStarStarStarStar My whole office visit was a good experience.... —    (Patient since Thu Jun 30 00:00:00 MDT 2016)

My whole office visit was a good experience.


StarStarStarStarStar I got a cist drained and I felt like I went to visit a old friend. Doctor Back was amazing. —    (Patient since Mon Jun 27 00:00:00 MDT 2016)

Wonderful. I got a cist drained and I felt like I went to visit a old friend. D


StarStarStarStarStar  —    (Patient since Fri Feb 05 00:00:00 MST 2010)

As always, Dr. Kay and his staff are extremely professional and helpful.. The experience is always pleasant and the care is really excellent.


StarStarStarStarStar My overall visit was wonderful and love the doctors and staff.... —    (Patient since Tue Jun 14 00:00:00 MDT 2016)

My overall visit was wonderful and love the doctors and staff.


StarNo StarNo StarNo StarNo Star did NOTHING to help my condition... —    (Patient since Thu May 28 00:00:00 MDT 2009)

did NOTHING to help my condition


StarStarStarStarStar Always, always a pleasure!... —    (Patient since Fri Mar 04 00:00:00 MST 2011)

Always, always a pleasure!


StarStarStarStarStar Thorough and detailed examination by Dr. Passalacqua.... —    (Patient since Fri Jun 10 00:00:00 MDT 2016)

Thorough and detailed examination by Dr. Passalacqua.


StarStarStarStarStar Dr. Bak is awesome. She is so personal and easy to talk with. She is also very funny.... —    (Patient since Wed Apr 30 00:00:00 MDT 2014)

Dr. Bak is awesome. She is so personal and easy to talk with. She is also very funny.


StarStarStarStarStar Good news —    (Patient since Tue Jan 27 00:00:00 MST 2015)

Your staff is so kind, from the receptionist to the doctors. Everyone goes out of their way to make me comfortable and we'll cared for.


StarStarStarStarStar Love Dr. Bak. She is so personable. I trust that she is thorough and yet she is practical with sug... —    (Patient since Thu Jun 02 00:00:00 MDT 2016)

Love Dr. Bak. She is so personable. I really like that she is conservative and proactive in terms of skin treatment. I trust that she is thorough and yet she is practical with treatment options. The office staff is always pleasant and the nurses are great.


StarStarStarStarStar I love this awesome. The office staff is great. Dr Passalacqua is amazing. I have always been seen... —    (Patient since Tue Sep 15 00:00:00 MDT 2015)

I love this awesome dermatology office. The office staff is great. Dr Passalacqua is amazing. I have always been seen in a timely manner and she is very attentive! Such a great dr!


StarStarStarStarStar  —    (Patient since Tue Nov 25 00:00:00 MST 2008)

It was really a pleasure to see Dr. Kay again. His staff is always courteous and very professional. Dr. Kay himself could not have been more accommodating. Though I live in Las Vegas now for coming up on four years, I've made the decision to take care of all of my dermatological needs w/ Dr. Kay. John Adair


StarStarStarStarStar The staff was totally professional. The doctor performed with great expertise.... —    (Patient since Tue May 24 00:00:00 MDT 2016)

The staff was totally professional. The doctor performed with great expertise.


StarStarStarStarStar  —    (Patient since Tue May 17 00:00:00 MDT 2016)

Great physician, very knowledgable and commited to his work. I'm very satisfied with the results.


StarStarStarStarStar We would like to thank Dr Martin Kay For his time the amount of attention he ga prompt treatment ... —    (Patient since Mon Nov 30 00:00:00 MST 2009)

We would like to thank Dr Martin Kay For his time the amount of attention he gave us and a very prompt treatment Dr Martin explained and went through everything we need to know then after we were done he asked us if we need to know anything alse. We are very glad that we picked him and we are recomnding Him strongly .


StarStarStarStarStar 5 Star Visit —    (Patient since Fri May 27 00:00:00 MDT 2016)

My visit was wonderful. I felt very relaxed and well taken care of. Thank you for a great visit.


StarStarStarStarStar I have a lot of faith in Dr. Bak. It would be helpfull if she could look at her notes & remember... —    (Patient since Thu Jun 11 00:00:00 MDT 2009)

I have a lot of faith in Dr. Bak. It would be helpfull if she could look at her notes & remember what spots she treated on my last visit. Follow up visits are usually a month after the first visit & the patient cannot always remember what spots were treated. I still have a question on what was done on my upper back. Thank you, barbara


StarStarStarStarStar Dr. Kay is knowledgeable, quick and efficient. I enjoy seeing him for regular check ups. He keep... —    (Patient since Thu Apr 11 00:00:00 MDT 2013)

Dr. Kay is knowledgeable, quick and efficient. I enjoy seeing him for regular check ups. He keeps my skin healthy and safe. As a cancer/radiation survivor, having somebody monitor me on a regular basis is absolutely necessary. Dr. Kay does that well.


StarStarStarStarStar Dr Kay's office is always a pleasure to v. His staff is always kind, caring and very professional.... —    (Patient since Thu Sep 17 00:00:00 MDT 2009)

Dr Kay's office is always a pleasure to visit. His staff is always kind, caring and very professional.


StarStarStarStarStar Excellent all around —    (Patient since Tue May 24 00:00:00 MDT 2016)

I very much appreciate the way this doctor's office runs. Getting email and text reminders is awesome as I am a very busy and sometimes forgetful mom. The nurse who attended me was kind and patient. Dr. Kay himself is great, very warm and explains things very well. I did not wait long for anything and checking in/checking out was a breeze.


StarStarStarStarStar Suzanne Medley —    (Patient since Tue Oct 14 00:00:00 MDT 2014)

LuAnn is fantastic! She's very personable and knowledgeable. She's always on time for the appointment.


StarStarStarStarStar Dr. Kay and his staff were amazing! They were professional, friendly and very easy to deal with. ... —    (Patient since Thu May 19 00:00:00 MDT 2016)

Dr. Kay and his staff were amazing! I was greeted with warm smiles and a friendly and courteous safe. EVERYONE at the office was professional, friendly and very easy to deal with. Dr. Kay put me at ease immediately the second he walked in and I highly recommend him to anyone.


StarStarStarStarStar Excellent !! —    (Patient since Wed Dec 19 00:00:00 MST 2012)

I would never go anywhere else! LuAnn understands my needs and is professional and fun!


StarStarStarStarStar Everyone in the office was pleasant and helpful. The wait time was minimal. And Dr. Martin Kay rea... —    (Patient since Wed May 18 00:00:00 MDT 2016)

Everyone in the office was pleasant and helpful. The wait time was minimal. And Dr. Martin Kay really took his time with me.


StarStarStarStarStar  —    (Patient since Tue Sep 09 00:00:00 MDT 2008)

Dr. Kay and his associates were more than professional and kind during my procedure. I was a little anxious about the procedure and they were all very reassuring and comforting.


StarStarStarStarStar Follow up —    (Patient since Tue Apr 05 00:00:00 MDT 2016)

Excellent office and service


StarStarStarStarStar  —    (Patient since Mon Apr 18 00:00:00 MDT 2016)

Beautiful office, courteous front desk staff. Special KUDOS to Connie, (I think that's her name), assistant to Dr. Bak. Connie was very kind and extremely competent. Important to me because my blood pressure goes through the roof whenever I see a white coat. Dr. Bak is very upbeat and friendly. The whole office acts like they give a damn about you. A rarity these days.


StarStarStarStarStar Love Dr. Passalacqua! —    (Patient since Fri Feb 19 00:00:00 MST 2016)

Great doctor, really caring and wonderful.


StarStarStarStarStar Awesome! !! —    (Patient since Wed May 04 00:00:00 MDT 2016)

Dr was very knowledgeable and I loved his approach. Was looking for a specialist like that for a long time.


StarStarStarStarStar  —    (Patient since Wed Sep 14 00:00:00 MDT 2011)

Everyone in Dr. Kay's office is so friendly and great at what they do. Dr. Kay is warm, friendly, and an excellent doctor. I have total confidence in him, and can highly recommend him.


StarStarStarStarStar Dr Kay is very professional, caring, and this is also reflected in his staff. Impressive.  —    (Patient since Tue Mar 05 00:00:00 MST 2013)

Dr Kay is very professional, caring and impressive.


StarStarStarStarStar Dr. Kay is just awesome!!!. —    (Patient since Thu Apr 05 00:00:00 MDT 2012)

I love going to Dr. Kay office. I have private insurance but I still chose to go see him. The office is clean and all is just great.


StarStarStarStarStar ?? —    (Patient since Wed Apr 27 00:00:00 MDT 2016)

Hello Dr. Kay & staff - I was so glad to find you, Dr. Kay after so many years. I liked you from way back and will certainly come back again, if need be. Great kindness and very comfortable with you.


StarStarStarStarStar ...Dr. Kay is excellent-great experience, friendly, professional staff —    (Patient since Tue Mar 24 00:00:00 MDT 2015)

Dr. Kay and his staff were polite, professional and well organized. My visit for Mohs surgery was performed on time and was a painless procedure. I highly recommend Dr Kay.


StarStarStarStarStar I'm always happy going to the office. My husband and I are always greeted by friendly staff. And, ... —    (Patient since Tue Jan 27 00:00:00 MST 2015)

I'm always happy going to the office. My husband and I are always greeted by friendly staff. And, the doctors couldn't be better. They're both intent on making us understand our treatment and the basis for their choices. Couldn't be happier.


StarStarStarStarStar I was impressed by professionally of the office personnel, they were prompt & correct, no time was... —    (Patient since Thu Apr 21 00:00:00 MDT 2016)

I was impressed by professionally of the office personnel, they were prompt & correct, No time wasted for unnecessary questions ,my procedure was over, in a timely manner, Short & Sweet! Thanks


StarStarStarStarStar Love Dr. Bak, she's the best! Always kind, considerate and most importantly very thorough!!... —    (Patient since Wed Nov 05 00:00:00 MST 2014)

Love Dr. Bak, she's the best! Always kind, considerate and most importantly very thorough!!


StarStarStarStarStar Sharon and Constance —    (Patient since Fri Dec 19 00:00:00 MST 2014)

Sharon provided great patient care re: my ThermaVa treatments which are not going as well for me as I had hoped; provided reassurance of how she would continue to work with me on this. Also want to thank Constance for her kind professionalism in all of my visits..


StarStarStarNo StarNo Star The doctor was wonderful. The front desk staff was terrible.  —    (Patient since Mon Apr 11 00:00:00 MDT 2016)

The doctor was wonderful. The front desk staff was terrible.


StarStarStarStarStar I've been to several dermatologists all over LA and this is the best by far —    (Patient since Thu Oct 10 00:00:00 MDT 2013)

I've been to several dermatologists all over LA and this is the best by far. Everyone in the office is so nice and so helpful. Sharon is so smart and so good, plus she's a great person to be around. I have recommended this practice to everyone I know who needs a dermatologist and they all love them. The best!


StarStarStarStarStar LuAnn is the greatest -- patient and helpful, with a super-good eye. —    (Patient since Fri May 09 00:00:00 MDT 2014)

LuAnn is the greatest -- patient and helpful, with a super-good eye.


StarStarStarStarStar Would like to be seen within fifteen minutes of arrival for the appointments —    (Patient since Fri Nov 13 00:00:00 MST 2015)

Would like to be seen within fifteen minutes of arrival for the appointments


StarStarStarStarStar Cosmetic treatment —    (Patient since Fri Nov 13 00:00:00 MST 2015)

Very satisfied with the cosmetic treatment from Luanne


StarStarStarStarStar I moved to LA a few months ago and was looking for a dermatologist —    (Patient since Tue Feb 23 00:00:00 MST 2016)

I moved to LA a few months ago and was looking for a dermatologist. Someone that I know referred me to Dr Kay and all I can say is I am so impressed with him and his staff! I have been there 4 times and they NEVER kept me waiting once! The staff at his office are so kind,polite, and treat you amazing! Dr Kay is an amazing dermatologist and always treats me amazing!! He always takes the time to answer any questions I have and he is always very patient and greets me with a smile! Dr Kay makes me feel right at home! Thank you Dr Kay to you and your staff for being so great with everything!!!


StarStarStarStarStar Painless and a great experience!  —    (Patient since Thu Apr 07 00:00:00 MDT 2016)

Painless and a great experience!


StarStarStarStarNo Star Dr Bak,Left the room too fast. I had other questions. I thought she was coming back! —    (Patient since Thu Jun 11 00:00:00 MDT 2009)

Dr Bak, Left the room too fast. I had other questions. I thought she was coming back!


StarStarStarStarStar I didn't bring up insurance or financial options during my last visit, but i wish someone at the... —    (Patient since Mon Aug 20 00:00:00 MDT 2012)

I didn't bring up insurance or financial options during my last visit, but i wish someone at the office had pro-actively mentioned them. Other than that, very happy with the office.


StarStarStarStarStar Gentle and kind to my daughter with Autism. God bless you —    (Patient since Tue Mar 29 00:00:00 MDT 2016)

Gentle and kind to my daughter with Autism. God bless you


StarStarStarStarStar Everything nice visit except the prescription mix up —    (Patient since Fri Apr 01 00:00:00 MDT 2016)

Everything about the visit was very good except that I had to wait for my prescription at the pharmacy downstairs for over 45minutes. The only reason I chose the pharmacy downstairs was because the doctor's office can call it and send the prescription which I thought will speed up the process. Instead, it took 30 more minutes after my initial 15 minute wait and a trip back to the office. I think the nursing staff had forgotten to send the prescription and there might have been another mix up on the day I visited. The staff at the pharmacy said that it was rare that any prescription took that long a time. Over all, the doctor had been very informative and thorough and he had answered all my questions with patience.


StarStarStarStarStar The person that gave me the shot near my eye was outstanding! Didn't feel a thing! I think her... —    (Patient since Tue Mar 10 00:00:00 MDT 2009)

The person that gave me the shot near my eye was outstanding! Didn't feel a thing! I think her name was Angela! I liove Dr Kay!


StarStarStarStarStar friendly staff —    (Patient since Mon Mar 28 00:00:00 MDT 2011)

I love Kay Dermatology. The staff is always friendly and Dr. Bak is fantastic. She listens to my concerns, is very knowledgeable and thorough. She also partners well with my other specialists which I appreciate.


StarStarStarStarStar I'd change nothing. Great experience for a medical appointment! —    (Patient since Wed Mar 23 00:00:00 MDT 2016)

I'd change nothing. Great experience for a medical appointment!


StarStarStarStarStar Very professional and welcoming. Love Dr. Kay and his staff —    (Patient since Fri Sep 21 00:00:00 MDT 2012)

Very professional and welcoming. Love Dr. Kay and his staff. Very knowledgeable and they explained everything in layman's term. Very grateful.


StarStarStarStarStar I would have preferred if the biopsy could have been done during my visit instead of scheduling... —    (Patient since Tue Mar 24 00:00:00 MDT 2015)

I would have preferred if the biopsy could have been done during my visit instead of scheduling another appointment in 2 weeks


StarStarStarStarStar LuAnn is top notch !  —    (Patient since Wed Dec 19 00:00:00 MST 2012)

LuAnn is top notch ! I wouldn't go to anyone else but her! She's professional, yet fun and for me, this makes the injecting process tolerable.


StarStarStarStarStar This appointment was perfect, however I have had problems with the Front Desk in the past —    (Patient since Tue Jun 21 00:00:00 MDT 2011)

This appointment was perfect, however I have had problems with the Front Desk in the past. I discussed them with Dr. Kay.


StarStarStarStarStar Office, staff, and Dr's are superb! —    (Patient since Wed Sep 15 00:00:00 MDT 2010)

Office, staff, and Dr's are superb!


StarStarStarStarNo Star I was told to come in 30 minutes early for numbing, but then upon arrival I was asked if I had... —    (Patient since Tue May 01 00:00:00 MDT 2012)

I was told to come in 30 minutes early for numbing, but then upon arrival I was asked if I had purchased the numbing cream. I was surprised since I assumed this was part of the procedure and did not expect to buy and bring my own numbing cream. I was told they would do it for me "this time." I have a second procedure scheduled and I was asked if I wanted to numb myself before my appt. I politely declined as the lesions to be removed are on my back and out of my view. Also, I have no idea what or how much of this product to use. Overall my appointment was good and everyone was very friendly and nice, I just thought that having to provide my own numbing before an in-office procedure was a bit strange!


StarStarStarStarStar Luanne is the best!! —    (Patient since Fri Oct 24 00:00:00 MDT 2014)

Luanne is the best! I know 3 people that are also very happy that go to her. She's always hilarious and makes you laugh. 5 stars!


StarStarStarStarStar The doctor that I saw was very friendly and thorough —    (Patient since Thu Mar 10 00:00:00 MST 2016)

The doctor that I saw was very friendly and thorough. She was very happy to answer all of the questions that I had.


StarStarStarStarStar Happy with the service  —    (Patient since Wed Nov 28 00:00:00 MST 2012)

I was seen by the doctor early and am happy with the results.


StarStarStarStarStar No comment everything good —    (Patient since Tue Nov 12 00:00:00 MST 2013)

No comment everything good


StarNo StarNo StarNo StarNo Star Obviously you do not need patients; otherwise the reception might have offered to let me talk to... —    (Patient since Thu Dec 02 00:00:00 MST 2010)

Obviously you do not need patients; otherwise the reception might have offered to let me talk to the Doctor to change prescriptions because I can't afford $1100.00 for a topical cream; instead she said go to another pharmacy. When I said that wouldn't help and I should probably cancel my appointment since I couldn't use the cream, she said fine--cancelled. I spoke to the Office manager today and his answer wasn't much different.


StarStarStarStarStar Excellent care! —    (Patient since Wed Dec 10 00:00:00 MST 2014)

Dr. Kay spent more time with me than any doctor I've visited, explaining things and exploring every option. Great experience!


StarStarStarStarStar I love this place.The personnel are professional, well informed, extremely helpful and polite.. —    (Patient since Wed Mar 04 00:00:00 MST 2015)

I love this place.The personnel are professional, well informed, extremely helpful and polite...making entire visit (and experience) very comfortable. Which, as a self conscious and awkward patient, is very important.


StarStarStarStarStar I love this place.The personnel are professional, well informed, extremely helpful and polite.. —    (Patient since Wed Mar 04 00:00:00 MST 2015)

I love this place.The personnel are professional, well informed, extremely helpful and polite...making entire visit (and experience) very comfortable. Which, as a self conscious and awkward patient, is very important.


StarStarStarStarNo Star I had transportation arranged for pickup, was difficult to get help to call them when they were... —    (Patient since Wed Mar 05 00:00:00 MST 2014)

I had transportation arranged for pickup, was difficult to get help to call them when they were late. When transport arrived, the office did not tell them where I was. Office did not want me to use the extra phone to notify them.


StarStarStarStarStar First time is the key at Kay. —    (Patient since Thu Feb 25 00:00:00 MST 2016)

As a first time patient you can become anxious when meeting your new staff and Doctor, but Dr. Kay put me at ease with his wonderful manner and ease of diagnosis. I would definitely refer anyone needing Dermatologic care to his practice.


StarStarStarStarStar Sharon was very nice and professional and explained all that she was doing! —    (Patient since Mon Jul 21 00:00:00 MDT 2008)

Sharon was very nice and professional and explained all that she was doing!


StarStarStarNo StarNo Star My Dr (Dr Mark Gerard) referred me to Dr Martin Kay and when I called (on Tuesday)to make the appt... —    (Patient since Fri Feb 26 00:00:00 MST 2016)

My Dr (Dr Mark Gerard) referred me to Dr Martin Kay and when I called (on Tuesday)to make the appt I told them this and was pleasantly surprised to hear they could get me in on Friday. My shock and surprise was my appt was not with Dr Kay but with Dr Passalqua. I did like her and plan to see her again but they should have informed me that my appt was not going to be with Dr Kay. A patient should not be surprised by who they are seeing.


StarStarStarStarStar Not my best office experience  —    (Patient since Wed Feb 13 00:00:00 MST 2013)

35 min + wait, not acknowledged when I came in (person on phone), Botox injections left bruises that still hurt around the eye corners 2 days later (I missed Luanne's finesse) , not my best office experience


StarStarStarStarStar Excellent Doctor, very friendly sta —    (Patient since Wed Jun 17 00:00:00 MDT 2009)

Excellent Doctor, very friendly sta


StarStarStarStarStar No cell service in the waiting room which is a problem when the appointments are running late. —    (Patient since Fri Mar 29 00:00:00 MDT 2013)

No cell service in the waiting room which is a problem when the appointments are running late.


StarStarStarStarStar Dr Bak and her staff are great! Very professional and courteous. —    (Patient since Tue Nov 11 00:00:00 MST 2008)

Dr Bak and her staff are great! Very professional and courteous.


StarStarStarStarStar Great group of people.... —    (Patient since Fri Jul 17 00:00:00 MDT 2015)

Great group of people.....would refer you to friends and family or anyone looking for a good dermatologist....Babette


StarStarStarStarStar Dr. Bak, as well as the nurses are amazing :) —    (Patient since Tue Dec 01 00:00:00 MST 2015)

Dr. Bak, as well as the nurses are amazing :)


StarStarStarStarNo Star I had a mole removed by freezing, but it hasn't fallen off yet —    (Patient since Tue Nov 10 00:00:00 MST 2009)

I had a mole removed by freezing, but it hasn't fallen off yet. That doesn't seem like the procedure was successful.


StarStarStarStarStar The staff are all fantastic. Doctors aestheticians everyone is first class —    (Patient since Thu Oct 10 00:00:00 MDT 2013)

The staff are all fantastic. Doctors aestheticians everyone is first class. I recommend this practice to everyo


StarStarStarStarStar Your receptionist should not use —    (Patient since Thu Feb 11 00:00:00 MST 2016)

Your receptionist should not use patients first name unless given permission to do so by persons.


StarStarStarStarNo Star The prescription you prescribe from Allure Pharmacy was going to cost me out of pocket $1000 —    (Patient since Thu Dec 17 00:00:00 MST 2015)

The prescription you prescribe from Allure Pharmacy was going to cost me out of pocket $1000.00 so I turned it down. Why can't I go to Walgreens?


StarStarStarStarStar Dr. Martin Key he has good knowledge and he explains detail by detail and know what he is doing. —    (Patient since Thu Jan 21 00:00:00 MST 2016)

Dr. Martin Key he has good knowledge and he explains detail by detail and know what he is doing.


StarStarStarStarStar I had a great visit and Luanne is amazing I did bruise really bad above my lip but hopefully it... —    (Patient since Wed Jul 22 00:00:00 MDT 2015)

I had a great visit and Luanne is amazing I did bruise really bad above my lip but hopefully it goes away soon.


StarStarStarStarStar Very positive and professional atmosphere.  —    (Patient since Thu Feb 04 00:00:00 MST 2016)

Very positive and professional atmosphere.


StarStarStarStarStar YOU ARE THE BEST ***** five starsJack Easton (long time customer) —    (Patient since Thu Nov 05 00:00:00 MST 2009)

YOU ARE THE BEST ***** five stars Jack Easton (long time customer)


StarStarStarStarStar The receptionist was very helpful and LuAnne was wonderful as always! —    (Patient since Thu Feb 24 00:00:00 MST 2011)

The receptionist was very helpful and LuAnne was wonderful as always!


StarStarStarStarStar my jan. 19th appointment —    (Patient since Tue Dec 09 00:00:00 MST 2014)

all was great. office was very busy so had to wait about 20 mins. in lobby. understandable, no problem


StarStarStarStarStar I wanted to note that I had a visit with another doctor regards my mental health —    (Patient since Fri Jan 22 00:00:00 MST 2016)

I wanted to note that I had a visit with another doctor regards my mental health. And I wanted to ask is it possible to take the medication with my skin medication. Thank you.


StarStarStarNo StarNo Star Luann gave me shot of Restylane and yes, there was swelling and bruising like she said, but I... —    (Patient since Fri Jan 09 00:00:00 MST 2009)

Luann gave me shot of Restylane and yes, there was swelling and bruising like she said, but I didn't expect my skin to break out in rosacea-like acne. I wish there were some take-home instructions.


StarStarStarStarStar Very organized and knowledgable staff...  —    (Patient since Wed Oct 07 00:00:00 MDT 2015)

Very organized and knowledgable staff...


StarStarStarStarStar The treatment received did not meet the minimum threshold of professionalism or concern for a... —    (Patient since Tue Dec 15 00:00:00 MST 2015)

The treatment received did not meet the minimum thresholds of professionalism or concern for the patient's medical health and well-being. Another dermatologist will be consulted should a medical need arise in the future.


StarStarStarStarStar I always love my visits with Louann. She is sweet and caring. For me it's perfect. —    (Patient since Tue Aug 06 00:00:00 MDT 2013)

I always love my visits with Louann. She is sweet and caring. For me it's perfect.


StarStarStarStarStar Luann was great. Very happy with the results.  —    (Patient since Thu Jan 14 00:00:00 MST 2016)

Luann was great. Very happy with the results.


StarStarStarStarStar Always a great experience —    (Patient since Fri Jul 11 00:00:00 MDT 2014)

Always a great experience


StarStarStarStarStar Love Lu Ann!!!!! She's perfect with everything she does. —    (Patient since Wed Jan 23 00:00:00 MST 2013)

Love Lu Ann!!!!! She's perfect with everything she does.


StarStarStarStarNo Star The service is always good —    (Patient since Wed Nov 11 00:00:00 MST 2015)

The service is always good. However, I had a few questions for the doctor and he only saw me for a few minutes. He said he would be right back and never came back. I will save my questions for my next visit.


StarStarStarStarStar Every thing you do is great! —    (Patient since Tue Sep 16 00:00:00 MDT 2008)

Every thing you do is great!


StarStarStarStarStar It is very uncomfortable when I'm having the procedure done for others to call, knock or want to... —    (Patient since Wed Nov 20 00:00:00 MST 2013)

It is very uncomfortable when I'm having the procedure done for others to call, knock or want to come into the room at that time.


StarStarStarStarStar New patient  —    (Patient since Tue Sep 15 00:00:00 MDT 2015)

I'm new to your office and to Dr. Andrea Passalaqua, she's awesome. She's really easy to talk to and she listens. I really like her, thank you.


StarStarStarStarStar Always a pleasure doing business with Dr —    (Patient since Mon Jul 21 00:00:00 MDT 2008)

Always a pleasure doing business with Dr. Kay and his daughters!! They are the best and solve all problems!


StarStarStarStarStar Dr. Bak is amazing but I had issues with the staff. They has no clue about my prescription —    (Patient since Wed Sep 30 00:00:00 MDT 2009)

Dr. Bak is amazing but I had issues with the staff. They has no clue about my prescription. I had called several times and kept on getting the run around. The pharmacy didn't receive my prescription as well. Left several messages to the nurses but no response or call back. Called again in the morning finally got a hold of a nurse explained the situation she then stated that they couldn't find my file? She asked if I'm a new patient and I am not I have been coming there for the past ten years. After 15 minutes later she said I can now get my prescription. This all took 2 days while I continued in pain, when I could have gotten my prescription the day I was supposed to and would have bypassed all this trouble.


StarStarStarStarStar Receptionist did not remove the names off the sign in sheet there were about three names above... —    (Patient since Mon Mar 15 00:00:00 MDT 2010)

Receptionist did not remove the names off the sign in sheet there were about three names above me usually they are none


StarStarStarStarStar Your office staff is very welcoming and made us feel like we were visiting friends.  —    (Patient since Tue Dec 29 00:00:00 MST 2015)

Your office staff is very welcoming and made us feel like we were visiting friends.


StarNo StarNo StarNo StarNo Star I have been going to Kay Aesthetics for a few years and I have always been very happy with my... —    (Patient since Thu Dec 12 00:00:00 MST 2013)

I have been going to Kay Aesthetics for a few years and I have always been very happy with my results. Lu Ann is usually whom I go to. She is excellent. However, this time she was not available and I did the procedure with Sharon. She kept me waiting in the room for almost 20 min. She missed hit a few vessels in my face which resulted in horrible bruises. She kept getting interrupted and rushed by the receptionist . I honestly was very disappointed with my last visit's results. She was very nice but I didn't feel like she was very qualified.


StarStarStarStarNo Star I really like Dr. Kay and appreciate his approach, feedback and treatment —    (Patient since Thu Oct 27 00:00:00 MDT 2011)

I really like Dr. Kay and appreciate his approach, feedback and treatment. However, I always have to wait when I have a scheduled appointment (at least 30 minutes) and since the doctor doesn't see urgent/emergency cases it leads me to believe that appointments are consistently overbooked. My time is valuable to me so I would appreciate a different approach to scheduling and wait time.


StarStarStarStarNo Star Dr Kay is amazing and I travel quite a distance to see him! I always speak very highly of him —    (Patient since Tue Mar 08 00:00:00 MST 2011)

Dr Kay is amazing and I travel quite a distance to see him! I always speak very highly of him. I was disappointed with the receptionist. I had called to confirm the time of my appointment and was told I wasn't in the schedule. I said I know this is the date. So she said just come at 1:30 then when I arrived I was told I was 30 min past my time and would have to wait as they were now too busy.


StarStarStarStarStar Great Office and Staff!! —    (Patient since Thu Dec 22 00:00:00 MST 2011)

Family friendly office! Everything went smoothly! Thank you!!


StarStarStarNo StarNo Star PATIENT  —    (Patient since Fri Jan 30 00:00:00 MST 2015)

LONG WAIT AND WAS TOLD I WOULD HAVE TO RESCHEDULE TO HAVE A PROCEDURE DONE. AFTER WAITING 45 MINUTES.


StarStarStarStarStar I adore LuAnne and she does a great job! —    (Patient since Wed Sep 14 00:00:00 MDT 2011)

I adore LuAnne and she does a great job!


StarStarNo StarNo StarNo Star 1- when they have called me to enter patient room they have called my full name and last name —    (Patient since Thu Dec 17 00:00:00 MST 2015)

1- when they have called me to enter patient room they have called my full name and last name. That is full violation of HIPA. 2-The lady that made my apt was very rude and she was the same person that she was checking me out of office. 3-I have asked her if I am done she did not replied and she did not even look up to see who I am or why I am standing there. Note: Dr Kay does not deserve this kind of staff.


StarStarNo StarNo StarNo Star The Dr seemed uninterested and spent less than 10 minutes with me did not say goodbye —    (Patient since Thu May 12 00:00:00 MDT 2011)

The Dr seemed uninterested and spent less than 10 minutes with me did not say goodbye. Will most likely not return as this has been my experience 3 of the 4 times I've been to the office


StarStarStarStarStar the doctor is in a rush and she did even explain my condition and trearment —    (Patient since Sat Dec 17 00:00:00 MST 2011)

the doctor is in a rush and she did even explain my condition and trearment. im the one who instructed her my treatment


StarNo StarNo StarNo StarNo Star Will not recommend —    (Patient since Thu Dec 10 00:00:00 MST 2015)

After arriving 15 minutes early for my 2pm appointment, I waited until 2:40ish to be seen-- and then when I was seen by the doctor, she was in the office with me for less than 10 minutes. The dermatologist barely even looked at me or my skin; I was there for an acne consult and a mole check. I had to literally ask her to take a look, and she did so only after she was trying to upsell services like hormone therapy and microderm abrasion & chemical peels. I will not be visiting this office again.


StarStarStarStarStar I would like to see micro needling offered —    (Patient since Fri Mar 29 00:00:00 MDT 2013)

I would like to see micro needling offered. Other than that I am very happy with your services and LuAnn's great at what she does.


StarStarStarStarStar LuAnn has always been attentive and pressional.  —    (Patient since Wed Jun 26 00:00:00 MDT 2013)

LuAnn has always been attentive and pressional.


StarStarStarStarStar Helpful Staff —    (Patient since Fri Oct 30 00:00:00 MDT 2015)

I was a last minute same day appointment and the Kay-team was very accommodating - great service with a smile! Thank you :)


StarStarStarStarStar Great visit, appointment was on time and was in and out in an hour!  —    (Patient since Thu Dec 10 00:00:00 MST 2015)

Great visit, appointment was on time and was in and out in an hour!


StarStarStarStarStar For sure I will recommend Dr. Kay and his clinic. Excellent attention —    (Patient since Wed Nov 23 00:00:00 MST 2011)

I will recommend this clinic of Dr.Kay excellent doctors and attention.


StarStarStarStarNo Star  —    (Patient since Thu Jul 17 00:00:00 MDT 2008)

In the past, sometimes the wait has been up to an hour. That is the only concern I have, esp. when I have to get to work. Aliya (spelling) is wonderful.......


StarStarStarStarStar Alia is great. Thank you.  —    (Patient since Wed Apr 30 00:00:00 MDT 2014)

Alia is great. Thank you.


StarNo StarNo StarNo StarNo Star I felt rushed out the door. Dr. Bak didn't come back when I had questions —    (Patient since Thu Feb 13 00:00:00 MST 2014)

I felt rushed out the door. Dr. Bak didn't come back when I had questions. And I didn't fully understand my situation and recommendations. The woman, Judith, who took me initially instead the exam room wasn't really helpful with answering my questions. She was the messenger between dr bak and I in answering my questions. I left confused and passed over. I understand that dr bak is busy, but I'm a patient like everyone else and was willing to wait.


StarStarStarStarStar Always professional and pleasant. —    (Patient since Thu Jan 26 00:00:00 MST 2012)

Always professional and pleasant.


StarStarStarStarStar I had a very nice experience with Aliyah. She was very kind and very helpful —    (Patient since Thu May 01 00:00:00 MDT 2014)

I had a very nice experience with Aliyah. She was very kind and very helpful. I hope her pregnancy goes well.


StarStarStarStarStar Dr. Bak has a great attitude!  —    (Patient since Mon Aug 06 00:00:00 MDT 2012)

Dr. Bak has a great attitude. She is thoughtful and always seems grounded in regards to how she relates with her patients and their loved ones. I appreciate that she does not belittle my concerns in any way, no matter the magnitude of them. Her Nurse Constance is just a stunning person in every way. Her warmth resonates and she seems to show genuine concern above and beyond with her patience.


StarStarStarStarStar #1 rated dermatology office —    (Patient since Fri Sep 26 00:00:00 MDT 2008)

As always, my visit and treatment was personal and very professional. Excellent care.


StarStarStarStarStar Your front desk staff is so friendly —    (Patient since Fri Oct 23 00:00:00 MDT 2015)

Your front desk staff is so friendly and I love my dr Dr. passalacqua is so nice and so helpful she listens to my needs and concerns and does what she can to make me feel confident about my treatment


StarStarStarStarStar So grateful that I have found Dr. Kay. I have complete confidence in him —    (Patient since Wed Nov 18 00:00:00 MST 2015)

So grateful that I have found Dr. Kay. I have complete confidence in him.


StarStarStarStarStar Expert and professional and friendly. —    (Patient since Fri Feb 20 00:00:00 MST 2009)

Expert and professional and friendly.


StarStarStarStarStar Great Practice and Staff: waits can be hard —    (Patient since Fri Dec 19 00:00:00 MST 2014)

My husband and I have experienced long waits in the past and it really digs into a working person's day but this time things moved quickly and EVERYTIME it is worth the wait as Dr Pass has wonderful bedside manner, smart and caring..and this time I also talked to Sharon the PA re: types of laser surgery and I was equally impressed


StarStarStarStarStar Rhe visit was fine,No other comment —    (Patient since Fri Sep 16 00:00:00 MDT 2011)

Rhe visit was fine,No other comment


StarStarStarNo StarNo Star Good —    (Patient since Fri Oct 09 00:00:00 MDT 2015)

Great service and program


StarStarStarStarStar I really appreciated Dr. Kay being so patient and explained everything to me —    (Patient since Wed Nov 11 00:00:00 MST 2015)

I really appreciated Dr. Kay being so patient and explained everything to me. He take his time with each patient and does not rush through things. Most of all I appreciated his understanding of my concerns.


StarStarStarStarStar luann is the best!! i would really really love it if there was some music or better yet, a video... —    (Patient since Tue Aug 06 00:00:00 MDT 2013)

luann is the best!! i would really really love it if there was some music or better yet, a video that i could lose myself in and be distracted from the procedures that can be painful. it would enhance the experience into a pleasant one.


StarStarStarStarStar Overall I was quite happy with my visit just hope not to wait as long next time but I understand... —    (Patient since Wed Dec 02 00:00:00 MST 2009)

Overall I was quite happy with my visit just hope not to wait as long next time but I understand it happens.


StarStarStarStarStar All your staff were wonderfully pleasant. Dr. Bak is a wonderful doctor —    (Patient since Fri Jun 15 00:00:00 MDT 2012)

All your staff were wonderfully pleasant. Dr. Bak is a wonderful doctor. I feel blessed that she is my doctor.


StarStarStarStarStar My Review! —    (Patient since Fri Aug 08 00:00:00 MDT 2014)

In the last 18 months or so I have seen 3 doctors. They are all excellent. All of the employees I have been in contact with are outstanding in their efforts to assist me.


StarStarNo StarNo StarNo Star Disappointed  —    (Patient since Wed May 15 00:00:00 MDT 2013)

I have been a patient there for some time now. I have referred my mother and also bring my toddler in as a patient. I feel very dissapointed with my last visit. I was told one thing when I made my appointment for filler and when I got there it was a different situation. I believe I was misinformed, which will end up costing me money. I did call back and speak to the office manager. He asked me to give him a call back next week after he speaks to the P.A. I truly hope this can be rectified and My family and I remain patients there. I do really like the P.A and dr Bak. In fact the doctor is the main reason I come there. Thank you


StarStarStarStarStar I am a big fan of Luann Landau and would follow her anywhere - and have —    (Patient since Thu Feb 28 00:00:00 MST 2013)

I am a big fan of Luann Landau and would follow her anywhere - and have. I am happy to visit her at Kay's Dermatology where the other staff folks are friendly, seemingly skilled and kind. Clean attractive offices too. thanks.


StarStarStarStarStar I think you guys are great and don't think you should change anything 😄 —    (Patient since Tue Oct 20 00:00:00 MDT 2015)

I think you guys are great and don't think you should change anything 😄


StarStarStarNo StarNo Star Took 3 weeks for dctr office to get back to pharmacy as I was just trying to refill a prescription —    (Patient since Thu Jul 28 00:00:00 MDT 2011)

Took 3 weeks for dctr office to get back to pharmacy as I was just trying to refill a prescription. Was told I can't get a refill until I visit the doctor again, so I make appointment, promptly am greeted to get my copay, assistant or nurse takes me to room, wait for 5 minutes , doctor comes in and asks me questions about my prescription and condition, doesn't ask to see my condition and just prescribes me again with more refills, doesn't ask if I have anything else to mention, just leaves, in and out in 10 minutes or less. Although quick service , why did I have to wait 3 weeks then have to make an appointment just to go in and waste more of my time and money? But I feel like this is normal medical care these days and at least the people in this office are nice?


StarStarStarStarNo Star Friendly staff —    (Patient since Wed Jan 09 00:00:00 MST 2013)

Very nice experience at the office. Friendly staff, great doctor.


StarStarStarStarStar Loved my doctor she's the best......very calm and patient!!!!! —    (Patient since Thu Mar 19 00:00:00 MDT 2015)

Loved my doctor she's the best......very calm and patient!!!!!


StarStarStarStarStar A very pleasant office and visit, very comfortable with my appointment, thank you very much! —    (Patient since Thu Sep 01 00:00:00 MDT 2011)

A very pleasant office and visit, very comfortable with my appointment, thank you very much!


StarStarStarStarStar The reason my appointment time was delayed was due to the fire drill which wasn't your fault and I... —    (Patient since Wed Feb 25 00:00:00 MST 2009)

The reason my appointment time was delayed was due to the fire drill which wasn't your fault and I understood so it was fine.


StarStarStarStarStar Keep doing what and how you do your practice! —    (Patient since Thu Apr 25 00:00:00 MDT 2013)

Keep doing what and how you do your practice!


StarStarStarStarStar Dr. Kay is excellent but ZocDoc is terrible —    (Patient since Fri Apr 24 00:00:00 MDT 2009)

Dr. Kay is great - the only thing I don't like was the constant emails and texts reminding me about my appointment - ZocDoc was annoying - I get that people are irresponsible but if they miss their appointments, they are fools. I got at least eight reminders about my appointment, which I found annoying. But it wasn't bad enough to stop seeing Dr. Kay.


StarStarNo StarNo StarNo Star Dr Pass is great but i waited over 1 hr in the waiting room then an additional 30-45 minutes in... —    (Patient since Thu Mar 05 00:00:00 MST 2015)

Dr Pass is great but i waited over 1 hr in the waiting room then an additional 30-45 minutes in the patient room.


StarStarStarStarStar LuAnn is a treasure!! Always feel in good hands! As for services, would more offered at 20%... —    (Patient since Tue Jan 22 00:00:00 MST 2013)

LuAnn is a treasure!! Always feel in good hands! As for services, would more offered at 20% specials


StarStarStarStarStar Why I Choose Kay Dermatology —    (Patient since Wed Aug 31 00:00:00 MDT 2011)

I always enjoy my time with Dr. Kay and Dr. Bak. They are open to discussion & dialogue without seeming rushed or dismissive.


StarStarStarStarStar a pleasant experience all around. —    (Patient since Wed Apr 09 00:00:00 MDT 2014)

a pleasant experience all around.


StarStarStarStarStar discount for cash payment —    (Patient since Fri Jun 27 00:00:00 MDT 2008)

discount for cash payment


StarStarStarStarStar Annual consultation —    (Patient since Fri Aug 01 00:00:00 MDT 2008)

Staff was cordial and friendly. Waiting time was short. Dr. Kay was very professional.


StarStarStarStarStar Annual consultation —    (Patient since Fri Aug 01 00:00:00 MDT 2008)

As always, excellent rapport, very professional attention from Dr. Kay. He was attentive to my questions and provided answers as needed. Very short time spent in the waiting room. Staff was cordial and friendly.


StarStarStarStarStar They are Great with Kids —    (Patient since Thu Dec 26 00:00:00 MST 2013)

Not our first time here. They've seen both my daughters since they were 2 years old. They are great with kids and adults. Far beyond the service you will get at most doctor offices.


StarStarStarStarStar Dr. Kay —    (Patient since Wed Sep 14 00:00:00 MDT 2011)

Dr. Kay is an excellent doctor.


StarStarStarStarStar I was very satisfied with everything.. front desk, nurse assistant.. Dr. Pasalaqua. —    (Patient since Thu Mar 03 00:00:00 MST 2011)

I was very satisfied with everything.. front desk, nurse assistant.. Dr. Pasalaqua.. thank you !


StarStarStarStarStar Luann is an expert with fillers and botox —    (Patient since Thu Dec 20 00:00:00 MST 2012)

Luann is an expert with fillers and botox


StarStarStarStarStar Making an appointment is difficult —    (Patient since Wed Nov 12 00:00:00 MST 2014)

Making an appointment is difficult. The phone is generally not answered and no one returns the calls.


StarStarStarStarStar Excellnet doctor! —    (Patient since Tue Sep 22 00:00:00 MDT 2015)

Dr. Kay was personable,knowledgeable and very thorough. The office was clean and comfortable and is located in a new building with great landscape design outside and street parking was easy. I would absolutely recommend him and is team to friends and strangers!


StarStarStarStarStar  —    (Patient since Thu Dec 22 00:00:00 MST 2011)

Very good experience. Everything was explained and all questions answered. office staff and Dr. Kay all very professional and personable.


StarStarStarStarStar Thank you - the nurse said she would get back to me regarding a request.  —    (Patient since Fri Oct 31 00:00:00 MDT 2014)

Thank you - the nurse said she would get back to me regarding a request.


StarStarStarStarStar Alia was WONDERFUL -- so knowledgable, friendly and approachable —    (Patient since Thu Aug 22 00:00:00 MDT 2013)

Alia was WONDERFUL -- so knowledgable, friendly and approachable. I couldn't have been more pleased with how the appointment went. I would definitely recommend her.


StarStarStarStarStar The floor of my exam had a used applicator tip on the floor paper from a time and it strip... —    (Patient since Mon Mar 15 00:00:00 MDT 2010)

The floor of my exam had a used applicator tip on the floor paper from a bandaid strip could've been a little cleaner than That the floor that


StarStarStarStarNo Star i tried using my Care Credit/Synchrony card and your system changed. Although my account is current —    (Patient since Sat Jul 19 00:00:00 MDT 2008)

I tried paying with my Care Credit/Synchrony card and your system had changed where the receptionist needed to enter the info online instead of swiping on the card reader. Although my account is current, it was asking for coding that neither of us knew and I ended up having to pay with my Debit card. As a customer, this was not a great way to end my appointment.


StarStarStarStarStar LOVE you guys! Dr. Kay, Alia and Dr Bak :) —    (Patient since Thu Jan 12 00:00:00 MST 2012)

LOVE you guys! Dr. Kay, Alia and Dr Bak :)


StarStarStarStarStar The doctor I saw was excellent! —    (Patient since Tue Sep 15 00:00:00 MDT 2015)

The doctor I saw was excellent!


StarStarStarStarNo Star Fixed my problem —    (Patient since Thu Jul 10 00:00:00 MDT 2014)

DR was informative and the staff was great. I would recommend to friends. Very proffesional


StarStarStarStarStar Completely satisfied with the way we were treated. The atmosphere is friendly and courtious. —    (Patient since Fri Oct 15 00:00:00 MDT 2010)

Completely satisfied with the way we were treated. The atmosphere is friendly and courtious.


StarStarStarStarStar I particulary am appreciative of the effort and time taken by Dr Kay to listen to my other health... —    (Patient since Tue Oct 07 00:00:00 MDT 2014)

I particulary am appreciative of the effort and time taken by Dr Kay to listen to my other health issues and to use them in evaluating my skin. Also, he made me feel very comfortable if my rash were to comeback. I often leave Doctor offices uncertain as to what to do if my problem comes back and without my asking, Dr. Kay addressed this and It really put my mind at ease. Thanks


StarStarStarStarNo Star I keep getting bills for a previous visit that was 100% paid for by my HSA —    (Patient since Mon May 03 00:00:00 MDT 2010)

I keep getting bills for a previous visit that was 100% paid for by my HSA. Billing cannot seem to figure this out. It is kind of annoying.


StarStarStarStarStar Dr. Passalacqua —    (Patient since Wed Nov 09 00:00:00 MST 2011)

I was very pleased with Dr. Passalacqua. She made me feel at ease. She was very thorough and took her time explaining everything to me. She took her time and I didn't feel rushed.


StarStarStarStarStar My nurse Lu Ann —    (Patient since Thu Sep 18 00:00:00 MDT 2014)

Lu Ann is the most professional, pleasant and humorous with her southern charm, let alone and has a very good eye.👀 She knows how to beautify her patients. 💋💉😀


StarStarStarStarStar After being taken back to see the Dr. I waited approx. 1/2 hr. before being seen —    (Patient since Wed Apr 10 00:00:00 MDT 2013)

After being taken back to see the Dr. I waited approx. 1/2 hr. before being seen. I would prefer to sit in the waiting room rather than being taken back only to sit for 1/2 hr. prior to seeing the Dr. I was ready to walk out!


StarStarStarStarStar Dr Alia was a bundle of joy when explaining my little skin spot and I'm very thankful.  —    (Patient since Wed Sep 02 00:00:00 MDT 2015)

Dr Alia was a bundle of joy when explaining my little skin spot and I'm very thankful.


StarStarStarStarStar I love Dr. Kay —    (Patient since Wed May 11 00:00:00 MDT 2011)

I love Dr. Kay--he gets as much pleasure out of your recovery as you do. And he's still amazed at the healing powers of the human body. I love that!


StarStarStarStarStar I have no comments except to say thank you to accept my insurance. —    (Patient since Fri Aug 28 00:00:00 MDT 2015)

I have no comments except to say thank you to accept my insurance.


StarStarStarStarStar No issues......good visit —    (Patient since Tue Apr 28 00:00:00 MDT 2009)

No issues......good visit


StarStarStarStarStar Dr. Bak —    (Patient since Tue Jun 21 00:00:00 MDT 2011)

Dr. Bak was very efficient and made me feel extremely comfortable during the procedure. She listen to my concerns.


StarStarStarStarNo Star Everyone was lovely, and surely this was an accident, but my prescription wasn't called in on the... —    (Patient since Fri Jul 10 00:00:00 MDT 2015)

Everyone was lovely, and surely this was an accident, but my prescription wasn't called in on the day of my visit. I left 2 messages (later that day and the next morning) on the prescription call center line and no one got back to me nor still had put the prescription in. I called a third time and spoke with a nurse who put it thru with me on the line. I am sure it just got lost in paperwork. (My other first visit at Dr. Kay's, all my prescriptions went thru that first day so surely it was a glitch). But I might suggest that the checking of those prescription voice mail messages a little more regularly might help things along:) Otherwise, everything was fantastic!


StarStarStarStarStar LA traffic costs us money —    (Patient since Tue Jul 29 00:00:00 MDT 2014)

I arrived 12 minutes late due to LA messed up traffic - a nightmare. I had to wait an hour and a half to squeeze me in or re-schedule. since I live in another state, I had to leave. But at least they didnt charge me for the missed appointment since I showed up. Hopefully nothing will have changed when I come back to see her on my next trip to LA


StarStarStarStarStar Good staff, excellent doctor —    (Patient since Wed May 30 00:00:00 MDT 2012)

Good staff, excellent doctor


StarStarStarStarStar Wow, so impressed and happy with my visit from start to finish —    (Patient since Wed Aug 26 00:00:00 MDT 2015)

Wow, so impressed and happy with my visit from start to finish. The entire staff was incredibly friendly and welcoming. Dr. Kay was phenomenal; really felt like talking to an old friend. He and the nurse were both incredibly gentle with my procedure as well. Thank you for setting the bar so high in the medical field. I will be back!


StarStarStarStarStar I am a happy patient.Dr.K, did you have a chance to listen to my CD? —    (Patient since Thu Apr 25 00:00:00 MDT 2013)

I am a happy patient. Dr.K, did you have a chance to listen to my CD?


StarStarStarStarStar I believe the number of reminders of an appointment, such as email text, etc is too many —    (Patient since Wed May 21 00:00:00 MDT 2014)

I believe the number of reminders of an appointment, such as email text, etc is too many. Once is enough!


StarStarNo StarNo StarNo Star I had an appointment for surgery August 25, but was send home again. I had an referral from Dr —    (Patient since Mon Jun 06 00:00:00 MDT 2011)

I had an appointment for surgery August 25, but was send home again. I had an referral from Dr. Ram but was told my case had to be evaluated again and I need a new date for surgery. Trying to make an appointment resulted by being told it can not be done now, I will be notified, probably the next day. I am still waiting. Wolfgang Kurreck.


StarStarStarStarStar Great nurses and doctors! —    (Patient since Wed Nov 12 00:00:00 MST 2008)

Great nurses and doctors!


StarStarStarStarStar LuAnn is always on time, friendly, knows what she's doing and I'm in and out quickly —    (Patient since Fri Mar 29 00:00:00 MDT 2013)

LuAnn is always on time, friendly, knows what she's doing and I'm in and out quickly.She did a great job and I'm very happy with the outcome. What I would change is this: I looked online for Dr. Kay to see if any specials were going on, and it said 20% off all injectables. However, the front office girl I paid my bill to said that special was only in July.I said I looked online, it's clearly in your webpage with no specific month stated it simply says 20% of all injectables.She said there are new office locations for Dr. Kay and it pulled up NOT the Burbank office but other locations where the special is running. I went online and I looked up Dr. Martin Kay Burbank and it pulled up evidently another website for other office locations he has. I find that very misleading and that should be fixed. I would have waited to come in for the next injectable special IN BURBANK had I known the special was for another office location.


StarStarStarStarNo Star Good service. —    (Patient since Thu Feb 28 00:00:00 MST 2013)

The staff was nice, but I had a better experience the last visit that I made a few years back. The doctor seemed very qualified, but did not discuss with me how I should proceed over the next few years.


StarStarStarStarStar You have an amazing staff. Everyone is so friendly and knows their job. —    (Patient since Wed Jul 02 00:00:00 MDT 2008)

You have an amazing staff. Everyone is so friendly and knows their job.


StarStarStarStarStar Curtious and professional visit. —    (Patient since Mon Jan 28 00:00:00 MST 2013)

Curtious and professional visit.


StarStarStarStarStar thank you ! —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

Thank you, Dr. Kay and the whole team, your job is excellent !


StarStarStarStarStar LuAnn was so professional and accommodating. —    (Patient since Wed Jan 23 00:00:00 MST 2013)

LuAnn was so professional and accommodating.


StarStarStarStarStar Lenore Cantor —    (Patient since Tue May 26 00:00:00 MDT 2009)

Dr Nancy Primo has been terrific in controlling my SK.


StarStarStarStarStar Everything was First Class just as my prior visit earlier this year. Keep up the great work. —    (Patient since Tue Jan 13 00:00:00 MST 2015)

Everything was First Class just as my prior visit earlier this year. Keep up the great work.


StarStarStarStarNo Star Great Experience —    (Patient since Tue Aug 28 00:00:00 MDT 2012)

Great Experience. Carlos was really helpful when explaining a billing situation to me.


StarStarStarStarStar I love LuAnn she is always pleasant and knows exactly what I want —    (Patient since Thu Apr 10 00:00:00 MDT 2014)

I love LuAnn she is always pleasant and listens to my concerns in order to provide the best treatment. The office staff was also very friendly and nice to chat with.


StarStarStarStarStar For sure I will recommend Dr. Kay and his clinic. Excellent attention —    (Patient since Wed Nov 23 00:00:00 MST 2011)

For sure I will recommend Dr. Kay and his clinic. Excellent attention. Very pleasant with my visit and I will continue my check ups with them every year.


StarStarStarStarStar Great experience  —    (Patient since Wed Jul 08 00:00:00 MDT 2015)

My first visit to see Dr. Kay. I was warmly greeted in the waiting room, which was very clean and pleasant. Dr. Kay was not only warm and kind, but really took time to listen. I felt like I was important. Excellent experience and quick, correct diagnosis.


StarStarStarStarStar I have had a hard time finding out the results of my biopsy —    (Patient since Wed Aug 04 00:00:00 MDT 2010)

I have had a hard time finding out the results of my biopsy. I called numerous times to find out the results of my biopsy. The telephone message states it will call back within 24 to 48 hours. This is a long time to wait. But wait I did. And the biopsy department never returned my call although I left severall messages. As far as I am concernd, this dept. rates an F-. I tried contacting Dr, Mak as she asked me to do, but I have little or no expectation that she will return my call. Judging,from the treatment that I have thus far received, i would never recommend you to anybody. If you would like to hear more about my disappointing experience, my telephone number is 818-548-8839. But I am betting that no one from your office will bother to call.. For shame that you would ask for feedback!!!!!!!!!


StarStarStarStarStar I LOVE your office. Everyone is kind, helpful and intelligent —    (Patient since Thu Nov 08 00:00:00 MST 2012)

I LOVE your office. Everyone is kind, helpful and intelligent. I trust Nurse Luann and will go to her till she retires, ha! I would refer friends and family to your office in a heartbeat.


StarStarStarStarStar Excellent + —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

It was the first time in 10 years when my appointment time was respected, the doctor spent enough time with me and explained everything. Thank you much !


StarStarStarStarStar All things took place in a timely fashion, and I didn't have to pay more money for parking, which... —    (Patient since Wed Jul 17 00:00:00 MDT 2013)

All things took place in a timely fashion, and I didn't have to pay more money for parking, which happens once in awhile.


StarStarStarStarStar Luanne was fantastic. She was on time and helpful. I signed in without any special acknowledgement —    (Patient since Thu Jul 12 00:00:00 MDT 2012)

Luanne was fantastic. She was on time and helpful. I signed in without any special acknowledgement. The girls in the front seem very busy. Thanks


StarStarStarStarStar patient —    (Patient since Wed Sep 18 00:00:00 MDT 2013)

I love Luanne. She's always terrific. But no one previously told me that I had to have Carlos apply for Brilliant Distinction points!


StarStarStarStarStar Could have been better. It appeared it's all about the money and business not the sick patient —    (Patient since Wed Jun 24 00:00:00 MDT 2015)

Could have been better. It appeared it's all about the money and business not the sick patient. I was disappointed but not suprised.


StarStarStarStarStar Great! —    (Patient since Wed Aug 13 00:00:00 MDT 2008)

You have always been great. Thanks


StarStarStarStarStar Dr. Alia is great! —    (Patient since Wed Sep 10 00:00:00 MDT 2008)

Dr. Alia was very nice and caring and answered all my questions. Never felt rushed. The wait to be seen was rather long tho.


StarStarStarStarStar I am extremely impressed with Dr. Bak and have recommended her to others. —    (Patient since Wed Oct 05 00:00:00 MDT 2011)

I am extremely impressed with Dr. Bak and have recommended her to others.


StarStarStarStarStar There are three people in my family in the Valley and we all go to Dr. Kay —    (Patient since Wed May 11 00:00:00 MDT 2011)

There are three people in my family in the Valley and we all go to Dr. Kay. We are extremely happy with the office and Dr. Kay.


StarStarStarStarStar LuAnn is literally the best! —    (Patient since Wed Dec 19 00:00:00 MST 2012)

LuAnn is literally the best!


StarStarStarStarStar Dr. Bak was warm, friendly, very helpful and professional! Thank you!  —    (Patient since Wed Nov 05 00:00:00 MST 2014)

Dr. Bak was warm, friendly, very helpful and professional! Thank you!


StarStarStarStarStar I told Luann I would send this info -- please let her know if poss —    (Patient since Thu Dec 20 00:00:00 MST 2012)

I told Luann I would send this info -- please let her know if poss.:--you have old specials up in 2 places on your website: here-- http://ascmedcenter.com/news/burbank/treatment-month-burbank/ and here-- http://ascmedcenter.com/news/special-offers/. I could not find them on mobile site, but they may be there, I didn't look carefully at the mobile. Just an FYI Thanks! --Carrie


StarStarStarStarStar Always pleasant to talk with Dr Kay. —    (Patient since Tue Dec 30 00:00:00 MST 2008)

Always pleasant to talk with Dr Kay.


StarStarStarStarStar After a stellar visit the time before, I was saddened to have to wait so long to be seen (almost 1... —    (Patient since Fri Mar 27 00:00:00 MDT 2015)

After a stellar visit the time before, I was saddened to have to wait so long to be seen (almost 1 hour).


StarStarStarStarNo Star Overall good experience —    (Patient since Tue May 20 00:00:00 MDT 2014)

I was taken into the appointment room very quickly, but then waited there for the doctor for about 15 minutes - could do with a shorter wait time once in the room. Everything else was great!


StarStarStarStarStar I think LuAnne is the best!  —    (Patient since Wed Nov 21 00:00:00 MST 2012)

I think LuAnne is the best!


StarStarStarStarStar Dr. Bak was great, very approachable and happy to spend time addressing my concerns.  —    (Patient since Mon Mar 29 00:00:00 MDT 2010)

Dr. Bak was great, very approachable and happy to spend time addressing my concerns.


StarStarStarNo StarNo Star Your new emphasis on One Spot on the body at each visit I know increase your dollar revenue,... —    (Patient since Wed Nov 05 00:00:00 MST 2014)

Your new emphasis on One Spot on the body at each visit I know increase your dollar revenue, but also decrease the number of serious skin problems I can address one time.


StarStarStarStarStar I brought this up in the last survey. I've been going to Dr. Kay over 20 years —    (Patient since Wed Jul 23 00:00:00 MDT 2008)

I brought this up in the last survey. I've been going to Dr. Kay over 20 years. While he has greatly reduced his wait time, which I appreciate, I feel rushed during my appointment. The office no longer feels like a medical office but a spa. I know this is the way with dermatology now - more about aesthetics than treating skin diseases. I have always remained loyal to my doctors, but now I'm going to give serious consideration to seeing a different doctor - at least for comparision.


StarStarStarStarStar You guys are the best. Dr Kay and staff have always been the go to in dermatology and skin care  —    (Patient since Tue Sep 09 00:00:00 MDT 2008)

You guys are the best. Dr Kay and staff have always been the go to in dermatology and skin care


StarStarStarStarStar As always, it's a pleasure to visit the office. —    (Patient since Tue Jul 05 00:00:00 MDT 2011)

As always, it's a pleasure to visit the office.


StarStarStarStarStar The physician I saw was amazing. Patient and informative and never rushed me —    (Patient since Thu May 14 00:00:00 MDT 2015)

The physician I saw was amazing. Patient and informative and never rushed me. Such a relief to not be just another "number"


StarStarStarStarStar A little more info on after-care would be nice.. —    (Patient since Fri Jan 16 00:00:00 MST 2015)

A little more info on after-care would be nice... still unsure when I can do things like take a long hot bath!


StarStarStarStarStar Help to Dr. Kay, allowing him to have any blood urin Tests etc —    (Patient since Tue Jun 04 00:00:00 MDT 2013)

Help to Dr. Kay, allowing him to have any blood urin Tests etc. in the patients file ready for review.


StarStarStarStarStar Both Dr. Kay & Alia were not only professional but also warm & caring —    (Patient since Mon Jun 03 00:00:00 MDT 2013)

Both Dr. Kay & Alia were not only professional but also warm & caring.It was a lovely experience w/ two lovely people. Also, I left looking younger than when I arrived!


StarNo StarNo StarNo StarNo Star It was 30 minutes past my appointment time and I had to leave without having the treatment —    (Patient since Wed Mar 11 00:00:00 MDT 2015)

It was 30 minutes past my appointment time and I had to leave without having the treatment. There was no regard to my schedule that I wasted 80 minutes including travel time and then having to leave to return to work. If you are running late perhaps make a courtesy call to patients so they might be able to adjust to compensate.


StarStarStarNo StarNo Star Angela armenian tech ech had me sign consent note before procedureI was actually laying down... —    (Patient since Mon Sep 15 00:00:00 MDT 2008)

Angela armenias tech had me sign consent note before procedure I was actually laying down.... No copy provided!!! Or wound care info by Angela Dr Martín Kay awesome as always


StarStarStarStarStar Luanne is the only person I'll trust with fillers and lasers! She is fantastic! —    (Patient since Wed Aug 07 00:00:00 MDT 2013)

Luanne is the only person I'll trust with fillers and lasers! She is fantastic!


StarStarStarStarStar my visit with dr. Martin K was excellent! —    (Patient since Wed Mar 10 00:00:00 MST 2010)

my visit with dr. Martin K was excellent!


StarStarStarStarStar The lady who did my botox is just amazing and I love her - only reason I come there now as your... —    (Patient since Wed Aug 18 00:00:00 MDT 2010)

The lady who did my botox is just amazing and I love her - only reason I come there now as your prices are a bit more


StarStarStarStarStar TIf you're given an injection for itching, you should be told it could take a few days to start... —    (Patient since Tue Sep 16 00:00:00 MDT 2008)

If you're given an injection for itching, you should be told it could take a few days to start working.


StarStarStarStarStar Thank you Dr  —    (Patient since Wed Apr 22 00:00:00 MDT 2015)

Thank you Dr ,you are the best.


StarStarStarStarStar Great doctor very gentle......great experience!!!! —    (Patient since Thu Mar 19 00:00:00 MDT 2015)

Great doctor very gentle......great experience!!!!


StarNo StarNo StarNo StarNo Star I'm extremely disappointed that I was not notified that Dr —    (Patient since Wed Jan 08 00:00:00 MST 2014)

I'm extremely disappointed that I was not notified that Dr. Bak would not be able to see me on Monday. I am sorry to hear that she had a family emergency, but it would seem that the same system that sends me all of these emails and text messages to remind me of my appointment could have also sent me an alert that she would not be available on Monday. Due to this, I had to reschedule. This means, I missed time at work and now have to come back again. I asked that the office manager call me to discuss this and I have yet to hear from him. I am very frustrated with how the office has handled my last 2 appointments. Dr. Bak is GREAT, but I am growing weary of the lack of attention by the office staff. Please contact me as soon as possible to discuss this.


StarNo StarNo StarNo StarNo Star Rushed and Unhelpful —    (Patient since Fri Apr 10 00:00:00 MDT 2015)

The doctor was rushed to get in and out. Everything explained was vague and stuff I had already been aware about. The office is also impossible to get a hold of and I'm always directed to voicemails when transferred. No one calls back after I leave a voice message as well.


StarStarStarStarStar I REALLY FELT GOOD WHEN i LEFT —    (Patient since Thu Dec 04 00:00:00 MST 2014)

I REALLY FELT GOOD WHEN i LEFT


StarStarStarStarStar Great customer service —    (Patient since Tue Aug 28 00:00:00 MDT 2012)

Tammy, Anna, Constance and Shannon are always professional and helpful. The new receptionist (sorry, I forgot her name) is always pleasant and greets me with a smile! Your team is awesome.


StarStarStarStarStar Dr Bak explained the best she could. There are unknowns to my situation —    (Patient since Mon Apr 13 00:00:00 MDT 2015)

Dr Bak explained the best she could. There are unknowns to my situation. That being said, she made me feel much more comfortable. Looking forward to the follow up appointment.


StarStarNo StarNo StarNo Star It took me 2 days and 7 phone calls to get a hold of the person to fax my prescription over to the... —    (Patient since Tue Apr 07 00:00:00 MDT 2015)

It took me 2 days and 7 phone calls to get a hold of the person to fax my prescription over to the correct place. Initially when I was there she told me "it should be ready in 30 minutes I'll fax it right now" and it didn't get faxed for two days. I waited 40 minutes after my appt to get called in.


StarStarStarStarStar Exellent doctor, nice office —    (Patient since Wed Jun 17 00:00:00 MDT 2009)

Exellent doctor, nice office


StarStarStarStarStar Everything went very well —    (Patient since Mon Nov 24 00:00:00 MST 2014)

Everything went very well. There was a little confusion over the appointment time but apart from that -- and it was nothing -- it all went smoothly and efficiently.


StarStarStarStarStar  —    (Patient since Fri Jun 27 00:00:00 MDT 2014)

Very good service. Luann was wonderful and such a joy! She made me feel comfortable and at ease. She explained every step she was going to do.


StarStarStarStarNo Star I made the appt on 4/2, for 4/7 —    (Patient since Thu Oct 23 00:00:00 MDT 2008)

I made the appt on 4/2, for 4/7. I received too many reminders/confirmations in just 4-5 days: one by auto-phone, 4 by email (2 each from Zoc Doc and Advanced...). This was most annoying, and you should try to coordinate and reduce the quantity of these. I appreciate being able to see Dr Kay, even if only for a few minutes; I've been a patient for 20 years.


StarStarStarStarStar Such warm and caring staff at Dr. Kay's office —    (Patient since Thu Feb 26 00:00:00 MST 2015)

Such warm and caring staff at Dr. Kay's office. They really try to make your appointment as pleasant as possible. They have state of the art equipment plus their own line of treatments and cosmetics- plus offer monthly specials. A wonderful office!.


StarStarStarStarStar Highly recommend Dr. Kay and his staff —    (Patient since Fri Dec 19 00:00:00 MST 2014)

excellent staff, great communication with text to verfiy appt


StarNo StarNo StarNo StarNo Star I wasn't even seen for what I made the appt for —    (Patient since Fri Mar 19 00:00:00 MDT 2010)

I wasn't even seen for what I made the appt for. They said I needed to come back- poor poor visit- very unhappy with the service and team. Not sure I will return.


StarStarStarStarStar Dr. Kay was great as was Alia Silkov. Wonderful experience.I'll be back. —    (Patient since Wed Mar 04 00:00:00 MST 2015)

Dr. Kay was great as was Alia Silkov. Wonderful experience. I'll be back.


StarStarStarStarStar Appt on 3/30 —    (Patient since Wed Feb 25 00:00:00 MST 2009)

As always the staff was wonderful and extremely helpful. Alia is the best!


StarStarStarNo StarNo Star Just ok —    (Patient since Thu May 12 00:00:00 MDT 2011)

I waited 30 minutes and the appt was 10 min max. Also, did not see the doctor I scheduled with


StarStarStarStarStar Great Services  —    (Patient since Fri Sep 26 00:00:00 MDT 2008)

Dr. Kay and his staff are wonderful. They give expert care and explain the treatment and other options. They listened to my concerns. His PA, Nancy Primo, spent a lot of time with me.


StarStarStarStarNo Star hate to leave —    (Patient since Thu Oct 02 00:00:00 MDT 2014)

I really like you guys. But I still dont know the name of the bacteria im infected with.


StarStarStarStarStar great experience, no waiting in the office and very friendly staff. —    (Patient since Tue Mar 24 00:00:00 MDT 2015)

great experience, no waiting in the office and very friendly staff.


StarStarStarStarStar Very good bed side manners :) —    (Patient since Fri Mar 27 00:00:00 MDT 2009)

Very good bed side manners :)


StarStarStarStarStar I had an appointment for a counseltation and thought I would have to reschedule for the actual... —    (Patient since Thu Mar 12 00:00:00 MDT 2015)

I had an appointment for a counseltation and thought I would have to reschedule for the actual procedure. However, they were able to knock it out right then and there. Everyone was friendly and walked me through the process of my procedure.


StarStarStarStarStar Thank you for your compassion and professionalism —    (Patient since Thu Mar 12 00:00:00 MDT 2015)

Thank you for your compassion and professionalism - your services were excellent.


StarStarStarStarStar Excellent exam and visit.  —    (Patient since Fri Oct 01 00:00:00 MDT 2010)

Excellent exam and visit.


StarStarStarStarStar The young lady who took care of my needs and treatment was gentle & wonderful!!! —    (Patient since Wed Feb 25 00:00:00 MST 2015)

The young lady who took care of my needs and treatment was gentle & wonderful!!!


StarStarStarStarStar I would have liked to know if there were payment options for the laser skin treatment I'll be... —    (Patient since Wed Mar 04 00:00:00 MST 2015)

I would have liked to know if there were payment options for the laser skin treatment I'll be getting for my sun damage since I'll likely be getting multiple treatments, such as a payment plan, but I was very impressed with my experience there and would highly recommend you to anyone else.


StarStarStarStarStar I love the staff here! My only complaint is that the office is very busy and sometimes the staff... —    (Patient since Tue Apr 10 00:00:00 MDT 2012)

I love the staff here! My only complaint is that the office is very busy and sometimes the staff are distracted. The most recent visit, I left without the copy of records I had asked for and had to inquire about getting the script I would need for blood tests, as well as of I beeded s following appointment. Then, still two days later my prescription wasn't called in. I have been a client here for years and will always come back because the people are so nice, but sometimes they're trying to do too much!


StarStarStarStarStar  —    (Patient since Thu Feb 09 00:00:00 MST 2012)

Dr Kay is wonderful. He explains what he is doing and why, you Are not rushed and he makes you feel so comfortable.


StarStarStarStarStar Sal is the best he originally identified my skin type and what typ of procedures would get the... —    (Patient since Tue Jul 15 00:00:00 MDT 2014)

Sal is the best he originally identified my skin type and what typ of procedures would get the best result with Dr Kay and sal on my side my skin has been its most beautiful ever...


StarStarStarStarStar Very Happy with Dr. Kay and the team! Thank you —    (Patient since Thu Oct 16 00:00:00 MDT 2008)

Very Happy with Dr. Kay and the team! Thank you. My wife and I truly feel assured that we're with experienced, professional Dr's and staff.


StarStarStarStarStar If I could make a comment it would be to address the cleanliness of the room and dust covered... —    (Patient since Fri Feb 20 00:00:00 MST 2015)

If I could make a comment it would be to address the cleanliness of the room and dust covered machine. The room did not feel sterile as expected .


StarStarStarStarStar Dr. Kay was terrific with my son, who is 8 —    (Patient since Fri Feb 20 00:00:00 MST 2015)

Dr. Kay was terrific with my son, who is 8. The doctor took the time to listen to him and answer his questions about our issues and even the equipment in the exam room. Also, we are impressed as well with the office staff. Great visit all around.


StarStarStarStarStar As always the visit was perfect. The staff is excellent, in five years I have never had to wait —    (Patient since Wed Sep 15 00:00:00 MDT 2010)

As always the visit was perfect. The staff is excellent, in five years I have never had to wait. Dr. Kay is always attentive, positive and extremely friendly. He spends a good deal of time with you. Always informative.


StarStarStarStarStar Alia is wonderful! I recommend her to everyone for lazed services  —    (Patient since Tue Aug 13 00:00:00 MDT 2013)

Alia is wonderful! I recommend her to everyone for lazed services


StarStarStarStarStar Age spots on my hands —    (Patient since Wed Oct 26 00:00:00 MDT 2011)

Nancy did a terrific job getting rid of the age spots on my hands. She's always so helpful and professional when I come in.


StarStarStarStarStar Best place ever! Luanne is wonderful! —    (Patient since Fri Oct 24 00:00:00 MDT 2014)

Best place ever! Luanne is wonderful!


StarStarStarStarStar I am tking my son Michael to meet Dr Bak. That's how much I trust her. —    (Patient since Thu Jun 11 00:00:00 MDT 2009)

I am tking my son Michael to meet Dr Bak. That's how much I trust her.


StarStarStarStarStar I had to call back the next day to understand the payment situation, however this was a very VERY... —    (Patient since Thu Feb 19 00:00:00 MST 2015)

I had to call back the next day to understand the payment situation, however this was a very VERY minor issue. Otherwise the appointment was so fast and efficient that I was in and out before my actual appointment time!!


StarStarStarStarStar Accidentally came a day early to my appointment and was taken and seen so I didn't have to come... —    (Patient since Tue Feb 04 00:00:00 MST 2014)

Accidentally came a day early to my appointment and was taken and seen so I didn't have to come back the next day. Thank you


StarStarStarStarStar check up —    (Patient since Thu May 07 00:00:00 MDT 2009)

check up on past procedures


StarStarStarStarStar Dr Kay is Excelent and I had confidence and trust in him almost immediately upon meeting him —    (Patient since Thu Feb 05 00:00:00 MST 2015)

Dr Kay is Excelent and I had confidence and trust in him almost immediately upon meeting him. He took the time to explain things even maybe more than I needed to know but it better to have too much info. I wanted to ideally get two things done on that appointment and he gave me the option and said I can remove that mole today but if it can wait he preferred to schedule a separate appointment. I would have preferred to do everything that day but I understand the situation with these things and it's not like I made the appointment and told them that I wanted to also get a mole removed. Anyway this is more of a positive point because I feel he would have done both if I told him I needed it done that day and most docs would just say no for today. I didn't really like how the office called and asked me what I was coming in for, I get why but I didn't really want to explain my issue to the office person via phone. Also wifi was not working and no bars In lobby that kind of sucked


StarStarStarStarStar I'm a marketing person, so I think you should add a cosmetic discount or gift cert for customers... —    (Patient since Thu Dec 20 00:00:00 MST 2012)

I'm a marketing person, so I think you should add a cosmetic discount or gift cert for customers on their birthday expiring in 30 days after the big day (after they've been a regular for a year perhaps). This would help even out traffic so that not everyone comes in during sale times.


StarStarStarStarStar Great visit. Everyone was a delight to deal with and everything ran efficiently —    (Patient since Tue Jan 27 00:00:00 MST 2015)

Great visit. Everyone was a delight to deal with and everything ran efficiently. Really impressed and satisfied.


StarStarStarStarStar Everything excellent Number one in California The best place to visit skin care Doctors grate... —    (Patient since Wed Jan 14 00:00:00 MST 2015)

Everything excellent Number one in California The best place to visit skin care Doctors grate teem, very professional an very friendly environment :


StarStarStarStarStar I love that Dr. Kay did my botox. I had two other staff do it and got bruised —    (Patient since Wed Jan 22 00:00:00 MST 2014)

I love that Dr. Kay did my botox. I had two other staff do it and got bruised. He was quick and no bruising. I wish he could do it for me each time !


StarStarStarStarStar always friendly and professional. —    (Patient since Wed Dec 10 00:00:00 MST 2008)

always friendly and professional.


StarStarStarNo StarNo Star Employees didn't know what was going on  —    (Patient since Sat Jan 24 00:00:00 MST 2015)

Everyone was telling me different information. I got laser hair removal done on my legs and I was told that I would see swelling and redness and I haven't seen anything so I feel like nothing even happened. I hope I didn't pay over $2000 for nothing. We will see after my next treatments.


StarStarStarStarStar Dr. Kay is wonderful and caring, and I recommend him to everyone. —    (Patient since Wed May 08 00:00:00 MDT 2013)

Dr. Kay is wonderful and caring, and I recommend him to everyone.


StarStarStarStarStar Visit was great as always and LuAnne is always friendly and helpful. —    (Patient since Fri Mar 29 00:00:00 MDT 2013)

Visit was great as always and LuAnne is always friendly and helpful.


StarStarStarStarStar Nothing - you all did an excellent job! Staff was great. Keep it up.  —    (Patient since Tue Feb 08 00:00:00 MST 2011)

Nothing - you all did an excellent job! Staff was great. Keep it up.


StarStarStarNo StarNo Star Turnover has effected customer service —    (Patient since Tue Aug 28 00:00:00 MDT 2012)

The service standard is usually exceptional - but the personnel change is obvious.


StarStarStarStarStar It is always a pleasure to visit your office and I enjoy the relationships I have developed with... —    (Patient since Tue Feb 11 00:00:00 MST 2014)

It is always a pleasure to visit your office and I enjoy the relationships I have developed with your staff.


StarStarStarStarStar When we discuss certain products I would like you to write it down so that when I dress and am... —    (Patient since Thu Mar 07 00:00:00 MST 2013)

When we discuss certain products I would like you to write it down so that when I dress and am ready to leave, and stop by to finalize my payment, etc. that i may ask for the products by their proper name. Otherwise I have to wait until the Doctor is available again to ask what was the products that she suggested for me to get were!


StarStarStarStarStar just a very nice experience ..... something that doesn't happen much these... —    (Patient since Mon Oct 13 00:00:00 MDT 2014)

just a very nice experience ..... something that doesn't happen much these...


StarStarStarStarNo Star First time I came in I waited an hour and fifteen minutes and had to reschedule —    (Patient since Fri Oct 31 00:00:00 MDT 2014)

First time I came in I waited an hour and fifteen minutes and had to reschedule. It took a while to get approved for the visit. I was disappointed I had to reschedule and no one called my name or asked me if I was taken care of. The second visit after rescheduling I was seen right away. The Doctor is excellent and beyond made me feel comfortable and was helpfulz


StarStarStarStarStar Luann is fantastic. I trust her and love coming to her. Your office is wonderful. —    (Patient since Thu Nov 08 00:00:00 MST 2012)

Luann is fantastic. I trust her and love coming to her. Your office is wonderful.


StarStarStarNo StarNo Star Office support staff is very inattentive —    (Patient since Wed Jan 30 00:00:00 MST 2013)

Office support staff is very inattentive. Had a payment issue and had to take the initiative to make it right. They do not call back when they claim they will. Physicians are very good once you get in to see them!


StarStarStarStarStar Wonderful experience.Nurse,Lu Ann is professional, delightful and an artist —    (Patient since Tue Dec 16 00:00:00 MST 2014)

Wonderful experience.Nurse,Lu Ann is professional, delightful and an artist. I underwent a Restylane procedure. SINCE RE THANKS!


StarStarNo StarNo StarNo Star This was my 3rd visit, and everytime I had to wait 30-45 mins —    (Patient since Mon Mar 31 00:00:00 MDT 2014)

This was my 3rd visit, and everytime I had to wait 30-45 mins. My appointment was at 9 am and I saw the doctor at 9:50 am.


StarStarStarStarStar Facial treatments would be nice services to offer —    (Patient since Tue Aug 05 00:00:00 MDT 2008)

Facial treatments would be nice services to offer


StarStarStarStarStar  —    (Patient since Thu Jun 12 00:00:00 MDT 2014)

Great doctor and office staff. I visited this office twice to see Dr. Kay and both times I did not have any problems to schedule appointments. I would highly recommend my friends and family to Dr. Kay.


StarStarStarStarStar Office is oraganized & pleasant! —    (Patient since Thu Jun 11 00:00:00 MDT 2009)

Office is oraganized & pleasant!


StarStarStarStarStar You either need a larger waiting room or don't book customers to close together —    (Patient since Tue Nov 20 00:00:00 MST 2012)

You either need a larger waiting room or don't book customers to close together. When I was there all the seats were taken (people obviously bring another person) and 4 people in wheel chairs showed up along w/a lady with double baby stroller. Maybe you should issue the little buzzers so one could wait in the hall (if you added chairs).


StarStarStarStarStar Excellent as usual. I only wish I could find a gp as good as Dr. Kay and his team. —    (Patient since Wed Mar 27 00:00:00 MDT 2013)

Excellent as usual. I only wish I could find a gp as good as Dr. Kay and his team.


StarStarStarStarNo Star good experience —    (Patient since Mon Nov 24 00:00:00 MST 2014)

Dr Bak was very good explaining my options for my psoriasis.She made me feel very comfortable and a clear understanding of her approach for treatment.


StarStarStarStarStar I was unexpectantly surprised as to how soon I was called to see the Dr —    (Patient since Wed Apr 10 00:00:00 MDT 2013)

I was unexpectantly surprised as to how soon I was called to see the Dr. Everyone was very pleasant. Dr. Kay explained the procedure and got on with it in quick order. I was very happy with the Doctor and with the staff and would not hesitate in returning to your office for treatment.


StarStarStarStarStar The only problem I have with the office that when I call they sometimes put me on hold for... —    (Patient since Wed Dec 09 00:00:00 MST 2009)

The only problem I have with the office that when I call they sometimes put me on hold for sometime. I am extremly satisfied with Sal who does my treatment.


StarStarStarStarStar The only thing is that I called to make sure the doctor was running on time —    (Patient since Mon Mar 18 00:00:00 MDT 2013)

The only thing is that I called to make sure the doctor was running on time. I received a text saying my appointment was at 11:45. I thought it was at 11:30 but figured the auto-text was correct. I found out it wasn't which made me late to the appointment. Just wanted to let you know in case there is a glitch in the system! Thanks for the help as usual!


StarStarStarStarStar I have never done any cosmetic procedures before —    (Patient since Wed Sep 03 00:00:00 MDT 2014)

I have never done any cosmetic procedures before - not even waxing. So I was nervous about the laser hair removal, and a little shy about the bikini line area! LuAnn was professional and so friendly that she put me at ease right away. She made the process fun... and I'm looking forward to my next visit with her. I'd recommend her to everyone interested in laser hair removal.


StarStarStarStarStar All was perfect and comfortable —    (Patient since Mon Oct 06 00:00:00 MDT 2014)

All was perfect and comfortable


StarStarStarStarStar I love Dr. Kay. He has the best bedside manner. —    (Patient since Thu Sep 27 00:00:00 MDT 2012)

I love Dr. Kay. He has the best bedside manner. His daughter is great too. I prefer not to see the nurse practitioner because she always seems to be behind schedule and in a hurry. She is very nice though.


StarStarStarStarStar Dr.Kay and his staff were very friendly and very informative of any questions that we asked —    (Patient since Tue Feb 10 00:00:00 MST 2009)

Dr.Kay and his staff were very friendly and very informative of any questions that we asked


StarStarStarStarStar Excellent  —    (Patient since Tue Sep 30 00:00:00 MDT 2014)

Dr. Bak is amazing! She was honest and continued to make sure I was comfortable during the procedure. The nurse Constance was great too. I was nervous going in but these ladies were reassuring and so kind. Thank you!!


StarStarStarStarStar Survey Comment  —    (Patient since Tue Nov 26 00:00:00 MST 2013)

Everyone is all ways very nice and helpful they make you feel very comfortable. Don't change a think.


StarStarStarStarStar Excellent dermatologist!! —    (Patient since Wed Nov 06 00:00:00 MST 2013)

A doctor visit can be daunting. Sometimes, a doctor lacks bedside manner, or isn't able to communicate to the patient in a way that is easily understandable. Doctor Kay is both comforting and knowledgeable. I come away from a visit knowing exactly what is going on with me and what my options are. Excellent!


StarStarStarStarStar Great rapport and communication —    (Patient since Tue Jul 26 00:00:00 MDT 2011)

Dr. Kay has the gift of being at ease and putting me at ease. I find him someone who communicates clearly. If he is not sure about a condition you have, he says it, then offers suggestions for what might work as a solution. I am more comfortable when a doctor says something is not clear cut to him.


StarStarStarStarStar Dr. Kay is a very kind man that still believes in helping people despite the insurance companies.  —    (Patient since Tue Apr 08 00:00:00 MDT 2014)

Dr. Kay is a very kind man that still believes in helping people despite the insurance companies.


StarStarStarStarStar The front desk Secretary needs to treat people with respect and not like a kindergarten child... —    (Patient since Thu Nov 06 00:00:00 MST 2014)

The front desk Secretary needs to treat people with respect and not like a kindergarten child that's very unprofessional and disrespectful my nurse was excellent whoever did my procedure I totally was satisfied with her services but I am so sorry I would have to avoid the secretary


StarStarStarStarStar Everything was perfect.  —    (Patient since Wed Nov 03 00:00:00 MDT 2010)

Everything was perfect.


StarStarStarStarStar Everyone is wonderful at your office. I love my visits here! —    (Patient since Tue Feb 11 00:00:00 MST 2014)

Everyone is wonderful at your office. I love my visits here!


StarStarStarStarStar I felt like a family member , relaxed. —    (Patient since Tue Feb 26 00:00:00 MST 2013)

I felt like a family member , relaxed.


StarStarStarStarStar I FELT ALL INVOLVED TREATED ME WITH CARE. —    (Patient since Wed Aug 20 00:00:00 MDT 2014)

I FELT ALL INVOLVED TREATED ME WITH CARE.


StarStarStarStarStar Everyone is so nice, and I am so glad I was referred to Dr.Kay... —    (Patient since Wed Apr 06 00:00:00 MDT 2011)

Everyone is so nice, and I am so glad I was referred to Dr.Kay....wish I had gone to see him much sooner.


StarStarStarStarStar Amazing!!! Couldn't have been better.  —    (Patient since Fri Oct 24 00:00:00 MDT 2014)

Amazing!!! Couldn't have been better.


StarStarStarStarStar Alia is knowledgeable and helpful and thoroughly explains everything about the procedure —    (Patient since Fri Oct 28 00:00:00 MDT 2011)

Alia is knowledgeable and helpful and thoroughly explains everything about the procedure. I will definitely refer all of my friends and family to your office. Thank you.


StarStarStarStarStar Thrilled with my visit, on time, efficient, peace of mind and outstanding service and attention. —    (Patient since Tue Mar 08 00:00:00 MST 2011)

Thrilled with my visit, on time, efficient, peace of mind and outstanding service and attention.


StarStarStarStarStar I love your office, and I simply adore Nurse Luann —    (Patient since Thu Nov 08 00:00:00 MST 2012)

I love your office, and I simply adore Nurse Luann. Everyone is helpful and friendly in your office.


StarStarStarStarNo Star LuAnn is wonderful! :-) P.S. Wait time was maybe 10-15 minutes (not 15-30 minutes) —    (Patient since Thu Dec 06 00:00:00 MST 2012)

LuAnn is wonderful! :-) P.S. Wait time was maybe 10-15 minutes (not 15-30 minutes)


StarStarStarStarStar Better business cards —    (Patient since Tue Aug 28 00:00:00 MDT 2012)

It's hard to jot down the next appointment on them. Shannon, Tammy, Anna and Constance always provide the best service! Thank you


StarStarStarStarStar I'm not completely satisfy with my vbeam laser —    (Patient since Tue Aug 26 00:00:00 MDT 2014)

I'm not completely satisfy with my vbeam laser


StarStarStarStarStar I left a message on Tuesday, Oct —    (Patient since Fri Jun 15 00:00:00 MDT 2012)

I left a message on Tuesday, Oct. 14 with the nurses's station asking if I needed to be concerned that I had swelling under my left eye, where you had sprayed your freezing solution on some dry skin. I have not received a call back yet.


StarStarStarStarStar I'm glad future app't. will be arranged for me. —    (Patient since Thu Jan 10 00:00:00 MST 2013)

I'm glad future app't. will be arranged for me.


StarStarStarStarStar You have a great operation. The staff is great. —    (Patient since Tue Nov 20 00:00:00 MST 2012)

You have a great operation. The staff is great.


StarStarStarStarStar My only problem was that the insurance denied one of my prescriptions on a Monday and the... —    (Patient since Mon Sep 22 00:00:00 MDT 2014)

My only problem was that the insurance denied one of my prescriptions on a Monday and the replacement took until Friday with two messages from me and also from the pharmacy... so I didn't get my medication until the following Tuesday. I do understand things get busy.


StarStarStarNo StarNo Star Equipment issues  —    (Patient since Thu Aug 21 00:00:00 MDT 2014)

Only negative: the Vbeam machine wasn't working right so she had to set it on a low setting which seems to have had zero effect. So I lost an hour of work and spent the money for nothing.


StarStarStarStarStar This was my first appointment with Dr. Kay —    (Patient since Tue Sep 23 00:00:00 MDT 2014)

This was my first appointment with Dr. Kay. Shannon was very helpful and made me feel that I had made the right choice. Dr. Kay was thorough and knowledgeable about my particular medical needs and concerns.


StarStarStarStarStar My only issue is with my HMO- that I have to get a referral from my GP every time I want to come... —    (Patient since Mon Sep 29 00:00:00 MDT 2014)

My only issue is with my HMO- that I have to get a referral from my GP every time I want to come back. I wish I could just come in on my own.


StarStarStarStarStar Great service —    (Patient since Thu Feb 24 00:00:00 MST 2011)

I was there to see Luanne and I asked about a bump on my forehead. She thought it looked suspicious so a PA came to see it and froze it. I appreciated that I could be seen while I was there.


StarStarStarStarStar The office and everyone who works there are outstanding. —    (Patient since Wed Jul 20 00:00:00 MDT 2011)

The office and everyone who works there are outstanding.


StarStarStarStarStar I have been coming to see Dr. Kay with my mother for a few years and now my self  —    (Patient since Thu Feb 21 00:00:00 MST 2013)

I have been coming to see Dr. Kay with my mother for a few years and now my self . my appointment was at 8:30 and I was seen at 8:30 very pleased.


StarStarStarStarStar Nothing, I was pleased with the visit. —    (Patient since Fri Sep 19 00:00:00 MDT 2014)

Nothing, I was pleased with the visit.


StarStarStarStarStar The Dr. Was very empathetic. It was a good visit. —    (Patient since Wed May 02 00:00:00 MDT 2012)

The Dr. Was very empathetic. It was a good visit.


StarStarStarStarStar So glad to have met Dr. Kay, and thankful my knee doctor, Dr. S. Yacoubian, referred me to him —    (Patient since Wed Apr 06 00:00:00 MDT 2011)

So glad to have met Dr. Kay, and thankful my knee doctor, Dr. S. Yacoubian, referred me to him. I am thankful for finally feeling secure with Dr Kay, and wish I had known about him sooner. Very considerate !!


StarStarStarStarStar As always, my visits are pleasant —    (Patient since Tue Feb 22 00:00:00 MST 2011)

As always, my visits are pleasant. I would like to see rates on the website if they are not already there. I didn't find estimated rates for certain services. Thank you!


StarStarStarStarStar It was a very nice atmosphere and the staff was very pleasant —    (Patient since Tue Feb 10 00:00:00 MST 2009)

It was a very nice atmosphere and the staff was very pleasant


StarStarStarStarStar Very happy with Dr. Rachel Bak and Office / Staff. An A+ —    (Patient since Tue Sep 09 00:00:00 MDT 2014)

Very happy with Dr. Rachel Bak: very articulate, customer-service-friendly, and very knowledgeable (I know as I've seen many other specialists for my long-time skin conditions). Very relieved by the reduced appointment schedule and reduced costs of my former physician's which I felt was detrimental , not to me but, to Medicare and my SAG insurance. Great Office and Staff too. An A+


StarStarStarStarStar Great service - Mediocre billing system —    (Patient since Tue Aug 28 00:00:00 MDT 2012)

new/functional appointment cards please? The card stock is opulent but not good for writing appointment times and dates. My service was excellent as always. Tammy, Anna and Constance are exceptional. They are always timely and professional. This helps me to get to work on-time!


StarStarStarStarStar The waiting time is to long. The person making the appointmentsCan be nicer.  —    (Patient since Thu Apr 10 00:00:00 MDT 2014)

The waiting time is to long. The person making the appointments Can be nicer.


StarStarStarStarStar Best Staff Ever —    (Patient since Fri Mar 14 00:00:00 MDT 2014)

Dr. Kay's office has the best staff ever, I have already referred 3 new patients who are currently under Dr. Kay's care and they all love him, and without saying so do I!


StarStarStarStarStar Loved the doctor. Very nice and attentive. Knowledgeable and personable —    (Patient since Wed Aug 20 00:00:00 MDT 2014)

Loved the doctor. Very nice and attentive. Knowledgeable and personable. Appreciated her Laodicean conversational tone about serious subjects that have comfort and understanding to my needs.


StarStarStarStarStar Lo único que puedo comentar que todos son personas muy amables.  —    (Patient since Tue Aug 26 00:00:00 MDT 2014)

Lo único que puedo comentar que todos son personas muy amables.


StarStarStarStarStar Keep LuAnn and I will keep coming in! —    (Patient since Fri Mar 29 00:00:00 MDT 2013)

Keep LuAnn and I will keep coming in!


StarStarStarNo StarNo Star Time with Dr. Kay was too short. He needs to go slower and improve his bedside manner. —    (Patient since Thu Aug 21 00:00:00 MDT 2014)

Time with Dr. Kay was too short. He needs to go slower and improve his bedside manner.


StarStarStarStarStar About getting rid of fine lines. I understand that my insurance won't cover the procedure —    (Patient since Thu Apr 28 00:00:00 MDT 2011)

About getting rid of fine lines. I understand that my insurance won't cover the procedure. Is there a chance? Approximately how much will it cost me? Thank you.


StarStarStarStarStar Dr. Kay and his staff were very friendly and professional. —    (Patient since Fri Aug 22 00:00:00 MDT 2014)

Dr. Kay and his staff were very friendly and professional. Diagnosis and treatment were successful, and I was even given the medication I needed to use. It was clear from the very beginning that I was in care of a capable Doctor.


StarStarStarStarStar Dr. Kay is great! Took his time with me and he made me feel like a human being, not a number. :) —    (Patient since Thu Aug 14 00:00:00 MDT 2014)

Dr. Kay is great! Took his time with me and he made me feel like a human being, not a number. :)


StarStarStarStarStar Nothing to add - its perfection:) —    (Patient since Thu Apr 24 00:00:00 MDT 2014)

Nothing to add - its perfection:)


StarStarStarStarNo Star pleasant professional service Thank you —    (Patient since Fri Mar 15 00:00:00 MDT 2013)

pleasant professional service Thank you


StarStarStarStarStar I love this office and all of the staff —    (Patient since Mon Jun 30 00:00:00 MDT 2008)

I love this office and all of the staff. They are always courteous and friendly, and all of the Doctors are professional and experienced. Thank you!


StarStarStarStarStar Your staff is consistently kind and welcoming. They are the BEST! —    (Patient since Wed Jul 02 00:00:00 MDT 2014)

Your staff is consistently kind and welcoming. They are the BEST!


StarStarStarStarStar Great visit. WE dismissed me for a year!! —    (Patient since Fri Oct 01 00:00:00 MDT 2010)

Great visit. WE dismissed me for a year!!


StarStarStarStarStar LuAnne was wonderful! I will be back and have already referred a friend to your office. —    (Patient since Sat Aug 16 00:00:00 MDT 2014)

LuAnne was wonderful! I will be back and have already referred a friend to your office.


StarStarStarStarStar Everything was fine. Dr. Kay and Angela explained what was going to happen. All went well. —    (Patient since Fri Aug 15 00:00:00 MDT 2014)

Everything was fine. Dr. Kay and Angela explained what was going to happen. All went well.


StarStarStarStarStar There's noy anything to add. I am happy to be seen by Dr. kay and his nurse Shannon —    (Patient since Tue Sep 08 00:00:00 MDT 2009)

There's noy anything to add. I am happy to be seen by Dr. kay and his nurse Shannon


StarStarStarStarStar I wish I knew more about what I might have behind my ear, but the doctor recommended that I stop... —    (Patient since Wed May 01 00:00:00 MDT 2013)

I wish I knew more about what I might have behind my ear, but the doctor recommended that I stop back in October if it is still there.


StarStarStarStarStar Been going to Dr. Kay for 20 years —    (Patient since Wed Jul 23 00:00:00 MDT 2008)

Been going to Dr. Kay for 20 years. Once he moved to Burbank, the wait times became long - up to an hour on a couple of occasions. It seems people are paying attention to the comments on the internet, as my wait time has been greatly reduced to 10 minutes, which is extremely reasonable!! Either way, he's an excellent doctor - waiting or not!


StarStarStarStarStar I love your office. I am a loyal fan of Luann and would recommend this office to all my friends.  —    (Patient since Thu Nov 08 00:00:00 MST 2012)

I love your office. I am a loyal fan of Luann and would recommend this office to all my friends.


StarStarStarStarStar Dr. Kay is efficient, friendly and thorough. Thank you.Del Shilling —    (Patient since Thu Apr 11 00:00:00 MDT 2013)

Dr. Kay is efficient, friendly and thorough. Thank you. Del Shilling


StarStarStarStarStar Always a great experience. —    (Patient since Fri Sep 19 00:00:00 MDT 2008)

Always a great experience.


StarStarStarStarStar Love Dr.Kay. Have recommend him many times over. Luann is very talented & sweet! —    (Patient since Tue Mar 19 00:00:00 MDT 2013)

Love Dr.Kay. Have recommend him many times over. Luann is very talented & sweet!


StarStarStarStarStar Dr Kay is very fine physician who I feel fortunate to be able to come in as a patient —    (Patient since Wed Feb 26 00:00:00 MST 2014)

Dr Kay is very fine physician who I feel fortunate to be able to come in as a patient


StarStarStarStarStar Nurses are excellent & friendly, Dr. Kay is wonderful —    (Patient since Tue Jul 29 00:00:00 MDT 2014)

Nurses are excellent & friendly, Dr. Kay is wonderful


StarStarStarStarStar I always admire the way the staff and Dr. Kay treats me. —    (Patient since Wed Nov 24 00:00:00 MST 2010)

I always admire the way the staff and Dr. Kay treats me.


StarStarStarStarNo Star The reason for my answer to #2 was based on the explanation of the Latisse product —    (Patient since Wed Feb 25 00:00:00 MST 2009)

The reason for my answer to #2 was based on the explanation of the Latisse product. The person who explained how to use it kept saying to put it on my lower lids even though I kept saying "are you sure as I thought it goes on the top". After three times of asking she said to read the instructions and it would tell me. She was very pleasant but you might want to ensure that the person explaning things understands the product first.


StarStarStarStarStar Great Service —    (Patient since Tue Aug 28 00:00:00 MDT 2012)

Shannon, Charlie, Tammy (She works her magic with timely authorizations!), Constance, Anna and Sal are always prompt and professional. I appreciate their professionalism.


StarStarStarStarNo Star Survey —    (Patient since Thu Dec 11 00:00:00 MST 2008)

Very satisfied in all my visits to Dr. Key's.


StarStarStarStarStar I love the office, the staff, and Dr's. Prima and Kay. —    (Patient since Wed Dec 23 00:00:00 MST 2009)

I love the office, the staff, and Dr's. Prima and Kay.


StarStarStarStarStar Everyone, from the receptionist on the way in, through both doctors, to the financial person on... —    (Patient since Tue Jul 22 00:00:00 MDT 2014)

Everyone, from the receptionist on the way in, through both doctors, to the financial person on the way out, was very kind, efficient, and a clear communicator.


StarStarStarStarStar I saw LuAnne and as always she did a great job!  —    (Patient since Thu Feb 24 00:00:00 MST 2011)

I saw LuAnne and as always she did a great job!


StarStarStarStarStar Selected the earliest appointment available (0830) as I have a 9:45 meeting across town —    (Patient since Fri Apr 05 00:00:00 MDT 2013)

Selected the earliest appointment available (0830) as I have a 9:45 meeting across town. Arrived at 0825. Moved to exam room at approx 830Am at 0900 nurse asked if doctor had seen me (NO). Waiting another 8-10 minutes and had to leave without seeing doctor due to MY APPOINTMENT. Poor communications in office. My time is valuable and I can't be late to my meetings or i loose customers. Communicate with your customers.


StarStarStarStarStar I liked the service I received from the staff and the Dr. Kay. You have a new patient for life. —    (Patient since Thu Jul 17 00:00:00 MDT 2014)

I liked the service I received from the staff and the Dr. Kay. You have a new patient for life.


StarStarStarStarStar I wish Dr. Bak had spent more time with me. She seemed rushed. —    (Patient since Thu May 01 00:00:00 MDT 2014)

I wish Dr. Bak had spent more time with me. She seemed rushed.


StarStarStarStarNo Star I'd like to see facials offered  —    (Patient since Tue Aug 05 00:00:00 MDT 2008)

I'd like to see facials offered


StarStarStarStarStar Luanne was great! I really like her style and she does nice work.  —    (Patient since Thu Jun 30 00:00:00 MDT 2011)

Luanne was great! I really like her style and she does nice work.


StarStarStarStarStar very efficient and professional...from making the appt. over the phone to my office visit! —    (Patient since Mon Jul 07 00:00:00 MDT 2014)

very efficient and professional...from making the appt. over the phone to my office visit!


StarStarStarStarStar Easy, informative, efficient. Thank you! —    (Patient since Thu Jan 26 00:00:00 MST 2012)

Easy, informative, efficient. Thank you!


StarStarStarStarStar I would like to see more specials and package offers. —    (Patient since Fri Jun 27 00:00:00 MDT 2008)

I would like to see more specials and package offers.


StarStarStarStarStar The best! —    (Patient since Tue Mar 25 00:00:00 MDT 2014)

This practice has the best dermatologists anywhere!


StarStarStarStarStar Stick to appointment times. —    (Patient since Wed Apr 30 00:00:00 MDT 2014)

Stick to appointment times.


StarStarStarStarStar love love love!!!! —    (Patient since Thu Apr 03 00:00:00 MDT 2014)

had a great experience and have seen a lot of improvement with my acne. everyone is very helpful and they truly care about their patients.


StarStarStarStarStar I love Dr Bak, she is so professional, friendly, and attentive. I highly recommend her! —    (Patient since Tue Feb 11 00:00:00 MST 2014)

I love Dr Bak, she is so professional, friendly, and attentive. I highly recommend her!


StarStarStarStarStar Excellent —    (Patient since Wed Jun 13 00:00:00 MDT 2012)

Very pleased with the service.


StarStarStarStarNo Star Very good —    (Patient since Wed Nov 17 00:00:00 MST 2010)

Office staff and Dr. Kay were very good.


StarStarStarStarStar Excellent and professional.  —    (Patient since Tue Mar 05 00:00:00 MST 2013)

Friendly, and professional


StarStarStarStarStar Dr Kay and staff provide excellent service as always —    (Patient since Tue Nov 11 00:00:00 MST 2008)

Dr Kay and staff provide excellent service as always. Dr Kay is very thorough and caring! Wouldn't go to anyone else.


StarStarStarStarStar Replace your patient chairs - had to lay on my stomach for a procedure and since the face pad has... —    (Patient since Tue Feb 26 00:00:00 MST 2013)

Replace your patient chairs - had to lay on my stomach for a procedure and since the face pad has no hole it was extremely uncomfortable.


StarStarStarStarStar Visit —    (Patient since Mon May 20 00:00:00 MDT 2013)

In/out on time. Everyone in a good mood. As pleasent as a doctor visit can be.


StarStarStarStarStar Mrs. Landau is fabulous! She is pleasant, professional, knowledgable, and lovely! —    (Patient since Fri Nov 09 00:00:00 MST 2012)

Mrs. Landau is fabulous! She is pleasant, professional, knowledgable, and lovely!


StarStarStarStarStar Annual Skin Check Up —    (Patient since Tue Jun 24 00:00:00 MDT 2014)

Dr. Alia Silkov was my Dr. and she was great.


StarStarStarStarStar Rachel hobb —    (Patient since Fri May 27 00:00:00 MDT 2011)

Amazing service!! Clean, friendly office. I enjoy going to my appointments:)


StarStarStarStarStar Everyone in office is great and very friendly  —    (Patient since Mon Jun 10 00:00:00 MDT 2013)

Everyone in office is great and very friendly


StarStarStarStarStar Very professional and courteous staff. —    (Patient since Thu Apr 10 00:00:00 MDT 2014)

Very professional and courteous staff.


StarStarStarStarStar I didn't have much wrong so that tends to make a good visit to the Dr —    (Patient since Tue Jun 17 00:00:00 MDT 2014)

I didn't have much wrong so that tends to make a good visit to the Dr. that said, I'm confident that Dr. Bak is someone who I will see again. Very good people skills, pleasant and informative and interested in me, as hard as that is for physicians on tight schedules. I don't hope I have more problems in the future, but when I do, skin being what it is, I'll seek out Dr. Bak and your office.


StarStarStarStarStar Provide a written explanation of the condition or have something that could direct to a website... —    (Patient since Tue Apr 12 00:00:00 MDT 2011)

Provide a written explanation of the condition or have something that could direct to a website for more information.


StarStarStarStarStar I have always had a great experience when I come to your office.This is the first time I met Dr —    (Patient since Thu Jan 12 00:00:00 MST 2012)

I have always had a great experience when I come to your office.This is the first time I met Dr. Bak and I adore her...sweet as pie just like Dr. Kay. Sal is the best also, although I did not have an appt with him this time, he waved and was very friendly as always. I did notice new people in the front office and everyone seemed pleasant and friendly, the vibe did not feel as "rushed" as it usually feels but I understand we are all busy! I love the office and will continue to refer my friends. Thank you for asking :)


StarStarStarStarStar Great Skin Care —    (Patient since Wed Nov 03 00:00:00 MDT 2010)

Saw Dr. Kay for my annual Skin Check. I did not have to wait in the waiting room and was seen quickly was i was in an exam room. Had minor procedure done. My overall experience was excellent.


StarStarStarStarStar Dr. Bak is wonderful —    (Patient since Tue Sep 09 00:00:00 MDT 2008)

Dr. Bak takes her time with you - she listens to your questions and answers them with care. She's a very positive person and excellent doctor.


StarStarStarStarStar Allan —    (Patient since Tue Mar 10 00:00:00 MDT 2009)

Everything went as I expected. Excellent.


StarStarStarStarStar Great visit to new doctor! —    (Patient since Thu Jun 12 00:00:00 MDT 2014)

Great office staff, very happy with my new doctor!


StarStarStarStarStar LuAnn and Blanca were wonderful. I missed seeing you.I found the services very good but expensive —    (Patient since Mon Jul 21 00:00:00 MDT 2008)

LuAnn and Blanca were wonderful. I missed seeing you. I found the services very good but expensive. your office was a lot more fun when you were the one managing it. I met your new manager yesterday, he reminds me of you typical club bouncer, full power and full of well you know, yesterday when I was asking for bactroban to refill my first aid kit, he interjected himself in the conversation, making a statement of law that was plainly wrong and being very arrogant. I think it and if you are going to have somebody managing the office it should be somebody knowledgeable and nice more like you


StarStarStarStarStar I think the longest waiting time was 10 minutes or less. Thank you. —    (Patient since Tue May 20 00:00:00 MDT 2014)

I think the longest waiting time was 10 minutes or less, which is not unexpected or unusual. Thank you.


StarStarStarStarStar I love you guys —    (Patient since Fri May 23 00:00:00 MDT 2014)

I love you guys. I just wished you had early AM appointments and weekend appoitnments available so I didnt have to take off of work . :-(


StarStarStarStarStar Like to see facials offered to get every now & then —    (Patient since Thu Apr 14 00:00:00 MDT 2011)

Like to see facials offered to get every now & then. Only problem I had was office not able to look up my bill.


StarStarStarStarStar Thank you for everything, I won't hesitate to return for care.  —    (Patient since Tue May 20 00:00:00 MDT 2014)

Thank you for everything, I won't hesitate to return for care.


StarStarStarStarStar I would like to see what products and services with prices on a brochure or on the website —    (Patient since Fri May 30 00:00:00 MDT 2014)

I would like to see what products and services with prices on a brochure or on the website. I didn't know they offered microdermabrasion.


StarStarStarStarStar Bring back the 8 AM Appointments PLEASE! —    (Patient since Tue Aug 28 00:00:00 MDT 2012)

Great service by Tammy, Constance, Anna, Sal and Charlie!


StarStarStarNo StarNo Star Facial services would be a great to have.  —    (Patient since Tue Aug 05 00:00:00 MDT 2008)

Facial services would be a great to have.


StarStarStarStarStar Your entire staff is excellent... They always make me feel welcome .. —    (Patient since Thu Feb 06 00:00:00 MST 2014)

Your entire staff is excellent... They always make me feel welcome ... and to show my appreciation I gave your office a gift of 1,000 pens . keep up the good work... Bob de Velasco Commercial Printing 323 256-2925


StarStarStarStarStar I love Dr. Bak! I've seen her twice now (once for consultation, once for procedure) —    (Patient since Fri Mar 18 00:00:00 MDT 2011)

I love Dr. Bak! I've seen her twice now (once for consultation, once for procedure). She was very patient and kind and explained everything very well. I will definitely be returning in the future and recommending others to come see her.


StarStarStarStarStar Maybe more clarification of who (MD, nurse, reception desk) is going to do what when. —    (Patient since Thu Sep 05 00:00:00 MDT 2013)

Maybe more clarification of who (MD, nurse, reception desk) is going to do what when. The service is exceptional, very thorough,and professional (and friendly)


StarStarStarStarStar Great Visit With Dr. Kay and Dr. Primo —    (Patient since Wed Nov 12 00:00:00 MST 2008)

Both are very excellent doctors!


StarStarStarStarStar Dr. Martin Kay —    (Patient since Thu Jan 06 00:00:00 MST 2011)

Excellent dermatology office. Would definitely recommend.


StarStarStarStarStar You are all to be complimented for your courtesy and efficiency —    (Patient since Thu Jan 09 00:00:00 MST 2014)

You are all to be complimented for your courtesy and efficiency. I feel confident when I'm there that I will be well taken care of. I just have to say a huge THANK YOU!


StarStarStarStarStar I was looking for the mother's day promotions you usually have each year! But didn't happen this... —    (Patient since Fri Sep 19 00:00:00 MDT 2008)

I was looking for the mother's day promotions you usually have each year! But didn't happen this year.


StarStarStarStarStar Dr. Kay is great! —    (Patient since Fri May 09 00:00:00 MDT 2014)

Dr. Kay is very personable and explains things well. This is the first time that I have had a doctor's appointment that started on time. The medication he prescribed for my skin issue have been working. I had a great experience!


StarStarStarStarStar Friendly and helpful. All my questions were answered. —    (Patient since Fri May 09 00:00:00 MDT 2014)

Friendly and helpful. All my questions were answered.


StarStarStarStarStar It is always very professional every time I visit. I would never consider any other dermatolegest  —    (Patient since Tue Jul 08 00:00:00 MDT 2008)

It is always very professional every time I visit. I would never consider any other dermatologists.


StarStarStarStarStar Dr. Kay is excellent, and I feel extremely fortunate and happy to have him as my dermatologist. —    (Patient since Thu Apr 03 00:00:00 MDT 2014)

Dr. Kay is excellent, and I feel extremely fortunate and happy to have him as my dermatologist.


StarStarStarStarStar Dr Kay is great i have seen him more than once and my son also goes to him —    (Patient since Wed May 27 00:00:00 MDT 2009)

Dr Kay is great i have seen him more than once and my son also goes to him. He is competent, knowledgeable, and i trust him.


StarStarStarStarStar Excellent service and visit —    (Patient since Fri Nov 01 00:00:00 MDT 2013)

As usual my appointment was excellent. They took me right in and everyone that works there including the doctor was extremely nice. Great experience.


StarStarStarStarStar Appt. —    (Patient since Wed Mar 21 00:00:00 MDT 2012)

I truly appreciate Dr. Kay & staff for their professionalism


StarStarStarStarStar I appreciate the on-time service. Dr. Kay is quick, efficient and good. Thank you. —    (Patient since Thu Apr 11 00:00:00 MDT 2013)

I appreciate the on-time service. Dr. Kay is quick, efficient and good. Thank you.


StarStarStarStarStar Great Appointment —    (Patient since Tue Oct 14 00:00:00 MDT 2008)

Staff is courteous, appointment was on time, and the Physician's Assistant, Primo, is really wonderful.


StarStarStarStarStar Annual visit —    (Patient since Wed May 01 00:00:00 MDT 2013)

Fantastic! I would recommend Dr. Kay to any friend or family member.


StarStarStarStarStar I have been with Lakeside for over 15 years your officers the best referral I ever got!!! Nancy is... —    (Patient since Fri Nov 15 00:00:00 MST 2013)

I have been with Lakeside for over 15 years your officers the best referral I ever got!!! Nancy is the BEST!!!!


StarStarStarStarStar I did post a referral  —    (Patient since Wed Oct 05 00:00:00 MDT 2011)

I did post a referral to Dr. Bak on the Atwater Village Neighborhood News when someone had sent an e-mail to the neighbors asking for a recommendation of a doctor.


StarStarStarStarStar Love dr bak! She is sweet, kind, and easy to talk to.  —    (Patient since Mon Jul 08 00:00:00 MDT 2013)

Love dr bak! She is sweet, kind, and easy to talk to.


StarStarStarStarStar Great Office and No Problems! —    (Patient since Fri Apr 18 00:00:00 MDT 2014)

Nothing to report here…loved it. Fantastic office.


StarStarStarStarStar Everyone was very friendly and explained in detail every step of the procedure I was having. —    (Patient since Wed Aug 21 00:00:00 MDT 2013)

Everyone was very friendly and explained in detail every step of the procedure I was having.


StarStarStarStarStar Excellent Service - but the Appointment Cards are not effective! —    (Patient since Tue Aug 28 00:00:00 MDT 2012)

Shannon, Sal, Tammy, Constance, Charlie and Anna always provide excellent service. They are always appreciated. I love the free wifi - but the business cards are impossible to jot down appointments. The cards look great but are not effective for appointment reminders.


StarStarStarStarStar I consider Dr. Kay the best dermatologist I have ever seen. Thanks so much. —    (Patient since Thu Jul 01 00:00:00 MDT 2010)

I consider Dr. Kay the best dermatologist I have ever seen. Thanks so much.


StarStarStarStarNo Star I appreciate the front desk letting me know Dr Kay was running 30 minutes behind but another rep... —    (Patient since Fri Jul 18 00:00:00 MDT 2008)

I appreciate the front desk letting me know Dr Kay was running 30 minutes behind but another rep was available to administer Botox...which was agreeable to me.


StarStarStarStarStar Good service and clearly explained the procedure and its purpose.  —    (Patient since Wed Feb 27 00:00:00 MST 2013)

Good service and clearly explained the procedure and its purpose.


StarStarNo StarNo StarNo Star I went specifically to refill a prescription and receive a prescription for something I had been... —    (Patient since Wed Aug 28 00:00:00 MDT 2013)

I went specifically to refill a prescription and receive a prescription for something I had been given free samples of on my last visit. I had to ask twice for the new prescription because she just wanted to give me more free samples and 'see if they worked'. I felt like I was just being tricked into having to pay for another $50 visit instead of getting what I was asking for. In the end I got the prescription, but was given no instructions.


StarStarStarStarStar I am 100% pleased with the professional medical service provided —    (Patient since Thu Sep 05 00:00:00 MDT 2013)

I am 100% pleased with the professional medical service provided. It is a great feeling of security to have a provider who is more than competent.


StarStarStarStarStar Always a very pleasant experience with Dr. Kay! —    (Patient since Mon Mar 29 00:00:00 MDT 2010)

Always a very pleasant experience with Dr. Kay!


StarStarStarStarStar I love the injectables sales because otherwise I cannot afford cosmetic treatments —    (Patient since Thu Dec 20 00:00:00 MST 2012)

I love the injectables sales because otherwise I cannot afford cosmetic treatments. Luann is the best -- I followed her from her previous practice, which was difficult because she didn't let us know she was leaving her old office! The other derm office did have good marketing and specials, however.(Birthday discounts, etc.)


StarStarStarStarStar My appt. was with Dr.Bak. —    (Patient since Mon Aug 12 00:00:00 MDT 2013)

My appt. was with Dr.Bak. but after waiting 20 min. and waiting 10 more minutes in Room 5, which was getting very hot with the door closed, I opened it to get air and Dr. Kay was walking by and asked me who I was waiting for, and he treated me rather than Dr. Bak. He was very nice and efficient and got me out in 10 min. After freezing something off my scalp for me.


StarStarStarStarStar I've always appreciated the professional way the office runs. That's why I come there! —    (Patient since Fri Mar 05 00:00:00 MST 2010)

I've always appreciated the professional way the office runs. That's why I come there!


StarStarStarStarStar Have new patient forms online to fill out prior to exam? —    (Patient since Wed Apr 09 00:00:00 MDT 2014)

Have new patient forms online to fill out prior to exam?


StarStarStarStarStar Amazing —    (Patient since Thu Aug 26 00:00:00 MDT 2010)

A very nice, efficient visit.


StarStarStarStarStar Excellent —    (Patient since Mon Sep 09 00:00:00 MDT 2013)

Dr. Kay and his staff are very good.


StarStarStarStarStar I was extremely happy with and had full confidence in Dr. Kay —    (Patient since Thu Apr 03 00:00:00 MDT 2014)

I was extremely happy with and had full confidence in Dr. Kay. He took time to get to know me, make me feel comfortable and learn about my background, both medically and as a person. He reviewed and explained my treatment options clearly. He office is comfortable and attractive, and his staff were courteous, knowledgeable and efficient. I could not ask for more, except for all physicians to live up to this very high standard.


StarStarStarStarStar I was really pleased to find Dr. Kay —    (Patient since Thu Apr 03 00:00:00 MDT 2014)

I was really pleased to find Dr. Kay. I thought he was great and I'm happy to find a dermatologist that I'm comfortable with. I've already recommended him to others, as I was recommended myself.