Reviews

We love our dental assistant and doctor. They are both great with children and so helpful!

Feb 17, 2023

The ladies in the office always take good care of me. Have been a patient for many years and my daughter has been a patient since she was 2 1/2 and she is not 23!

Nov 29, 2022

Friendly staff and caring dentists

Nov 24, 2022

Due to my dentist retiring I had to seek someone else for dental care. I made an appointment with Dr Minges. I have never in my 85 years been as confident in the dental care I have received as I am now. As a new patient I was warmly received and render excellent service by the entire staff. While they were assisting me I felt as if my need was their first priority. Dr. Minges and her team focused not only on my teeth but also my emotional and comfort levels. I can honestly say I will never dread nor hesitate to call Smiles by Shaw if I am having any type of dental need. I encouraging others to go to your office for their dental care . Thank you for caring.

May 12, 2021

Well run clinic with an outstanding staff.

Dec 4, 2020

I feel so confident in the care I receive here.

Oct 30, 2020

Professional staff and nice office. Pleasant environment. Always explain anything they are or want to do.

Jan 28, 2020

I was a patient of Dr. Shaw for several years before her retirement, and now am a patient of Dr. Marcuard, and in my years with their practice, they have never missed a beat. Everyone there is friendly, professional, detailed, and thorough, and I recommend them without reservation.

Dec 4, 2019

Hadn’t been to the dentist in years and came here to get back on track. Very nice staff and did an excellent job cleaning my teeth. They are putting me on a treatment plan and I feel much better now that i am in good hands.

Nov 14, 2019

Very prompt, skilled and efficient. No personal side chatter between the dentist and her assistant. That's one of the things I think is really unprofessional. Also, no jeans. I think that's unprofessional, too.

Aug 29, 2019

Excellent dental care and polite, friendly staff.

Jul 16, 2019

Always prompt pleasant service.

Mar 18, 2019

everything was great. teeth cleaning and retainer fitting

Mar 12, 2019

Personal attention is great!

Jan 25, 2019

The service was exceptional, and office associates were friendly an helpful . I really felt that the customers r important . My first expirence was comfortable an having a idea of what the procedure allowed me to be prepared. Thk u an associates for ypur service. Yes i will be a repeat customer for maintence of dental care.

Dec 5, 2018

Always great work, happy staff.

Nov 6, 2018

My cleaning was especially good this year by a substitute hygienist. She had some good tricks probably gained from her experience. Hire her if you can. She was easy to talk to, and apparently very knowledgeable.

Nov 2, 2018

Outstanding service and staff.

Sep 28, 2018

Excellent care. Most importantly, completely painless.

Sep 16, 2018

Great place to maintain healthy teeth. Appreciate the reminders about flossing tricks, electric toothbrush, etc.

Jun 28, 2018

I always have a great visit. Office personnel are very friendly.

Jun 12, 2018

Everyone is always very friendly, courteous and professional. Prompt and diligent from the front desk to out the door. Dr. Holcomb and all the staff are first class.

Mar 27, 2018

Great service, friendly professional staff. Most importantly, PAINLESS!

Mar 9, 2018

The entire staff is professional, efficient and friendly. I actually look forward to going to getting my teeth cleaned so that I can see the wonderful staff!

Nov 16, 2017

I have been a patient here for a long time and I have always enjoyed my visits.

Nov 16, 2017

You definitely have a great online presence and follow-up from notices on appointment dates to post dental dates. The service was superior and I would recommend your practice to my friends.

Aug 2, 2017

Short waiting time, efficient dental cleaning, quick check out. Works for me.

Jul 27, 2017

I actually took my son to Dr. Shaw back in 2003. It was a wonderful experience then and an even greater experience now since becoming a patient myself because of the consistency in service and the atmosphere. Friendly and affordable, 2 criteria that are very uncommon to exist simultaneously. Dr. Shaw's office possesses both and I'm very thankful. Also, they do not overlap or crowd appointments. Each patient is given equal attention and quality time. Examines are not rushed.

Jul 8, 2017

Friendly, encouraging staff make a visit to the dentist fun!

Jun 21, 2017

I have been a patient of this practice for thirteen years, always received excellent care in a timely manner with never the slightest problem or misunderstanding. In my view this is an excellent dental practice and could well serve as the model for others to follow.

May 31, 2017

Drs Shaw, Marcuard and Allen are the best!

May 23, 2017

Excellent care! Thank you for Dr Marcuard and her staff for making me feel at ease and for their outstanding care!

May 23, 2017

Very well pleased and grateful for Casey and others while I was in the office for the semi-annual exam and cleaning. Surely must have been the BEST teeth cleaning - ever!

May 16, 2017

Best Dentists and staff in town!

May 11, 2017

When I was walked in I was welcome with warm smiles. The next day I was able to come in and speak to the dentist about an action plan. She was down to earth, explained everything and even took into consideration my anxiety of dental work. Very nice staff and very welcoming office.

Apr 26, 2017

Excellent care, NO Pain, great service.

Dec 9, 2016

Find a smaller insert for bite wing X-rays. I felt like gagging.

Dec 2, 2016

The dental hygienist was wonderful! She was both highly professional and just plain nice. Over the experience was excellent, as usual.

Nov 18, 2016

Thanks for the good work you do.

Nov 10, 2016

Immaculate office, friendly staff who answered questions easily. Efficient and easy x-rays, unhurried exam, and consult followed. OverAll impression: great office, look forward to returning.

Sep 15, 2016

Appointment went efficient, received good information. Perfect.

Aug 11, 2016

Everyone at the office is always very nice, friendly, down to earth and easy to talk to. I remember the old building but I love the new building, its open and very comfortable layout really puts you at ease.

Aug 1, 2016

Very nice office. Dr. Shaw is great. The staff is very helpful and very friendly.

Jun 16, 2016

Pleasant, caring and nurturing environment. Very positive and upbeat feminist place.

May 28, 2016

I'm very appreciative of Dr. Shaw and her practice. They are all very professional and attentive to individual patient needs. Everyone in the office is cheerful, helpful and committed to promoting the best dental health possible.

May 27, 2016

Always have a pleasant experience , I must add yesterday I was embarrassed. I am on SS and my husband has been out of work, coming up with the money for a cleaning was very difficult, but I know the importance of good oral hygiene , I have been a patient for several years....I was required to have e rays..I simply could not afford them...I was informed ( very politely) That I could not be seen again without extrays...I understand why it is policy, however if I do not have almost $200 , I should go without cleanings too? I spoke to Crystal, and your office manager Both were extremely helpful...and I will start a prepay account with my husband...I guess I just feel upset because often as you age you do not have insurance for dental...Which I know you are there to run a business., But , Seniors on very limited budgets would have to make the decision of going without any dental care if they have to come up with $200. Love your office, Love the all the girls and Drs. ..

May 18, 2016

Always friendly staff. They really care

Apr 19, 2016

Wonderful team of professionals that make the dental experience something to look forward to instead of dreading!

Apr 17, 2016

It was a great visit. Very nice staff. Would recommend to anyone looking for a good dentist.

Apr 8, 2016

My teeth cleaning was great, and very relaxing.

Mar 4, 2016

I have been coming to this office for a long time and I always enjoy the friendliness and professionalism of the staff.

Jan 28, 2016

I've been a patient of Dr. Shaw's for over 30 years. She's the best. Office staff I've known over the years have always been pleasant, personal and friendly.

Jan 22, 2016

Love Dr. Shaw and office staff, wouldn't go anywhere else!!

Jan 20, 2016

I've never enjoyed visiting the Dentist but must say that I have finally gotten over my Dentist Office anxiety and can actually relax while receiving treatment. EVERYONE in the office is ALWAYS so professional and friendly.

Jan 14, 2016

Mason had an excellent visit! The staff is so wonderful and kind to little ones!

Jan 8, 2016

Great Job. Very knowledgeable.

Dec 9, 2015

Haven't gotten into the financial part yet until I return to talk about what plan I go forward with. Did have paperwork to fill out which slightly delayed being called to back. Overall very satisfied.

Dec 4, 2015

How about providing sunglasses for patients while sitting under the bright lights.

Nov 20, 2015

Love the staff. Pleasant and relaxing! Doctors are the best!!!

Nov 19, 2015

Your practice is absolutely the finest. My experience over the last 12 years with Dr. Shaw and Kristel has been by far the best of any dental practice I have ever been associated with.

Nov 5, 2015

Always enjoy going to Dr. Shaw. She and all her staff are so pleasant , courteous and a joy to be around.

Oct 21, 2015

Dr. Marcuard and her assistant, Lynette, were kind, gentle, and respectful, even though my mouth is in rough shape. They took care to minimize any pain during the procedure, and made sure I was ok before letting me leave the exam room. I highly recommend this office, all of the staff are friendly and helpful.

Oct 8, 2015

At my recent initial visit, the level of knowledge, skill, and communicatio demonstrated by Dr. Shaw and her staff exceeded that of any practice I've been to over the years. I would recommend her practice to others without hesitation.

Oct 6, 2015

This was my first visit with the practice. I found everyone very professional and friendly. The office decor was very relaxing and calming. I will definitely be returning.

Sep 3, 2015

Everyone was very pleasant and made me feel at ease.

Aug 18, 2015

I was seen promptly and received excellent care. Staff was friendly and experienced.

Aug 13, 2015

The team works efficiently. Declined the fluoride because it didn't appear to be a good value given the less that 60 seconds it took to apply it the one time I had it done.

Jul 27, 2015

Quick thorough cleaning! Great exam by Dr Marcuard. Helpful and friendly office staff!

Jun 25, 2015

Dr shaw and team are great! They explain everything and are very friendly! Thank you Dr Shaw!

Jun 23, 2015

Professionalism and friendliness are both in great supply in this office. The physical plant was very attractive and efficient and the personnel exceeded my expectations. I would not hesitate to recommend this office to anyone.

Jun 17, 2015

Been going here over 15 years. Very satisfied. Terrific dentist.

Jun 16, 2015

The care and service was excellent!

May 19, 2015

The best dental practice I have experienced in 50 years.

Apr 28, 2015

I had a fantastic first experience. The staff is exceptional. The receptionist is very friendly and makes one feel very welcomed. Kristal is great. I was very pleased with my care from Dr. Marcuard. Friendly, knowledgeable, kind - exactly how I would describe each person of this team.

Apr 16, 2015

I have been seen in Dr. Karen Shaw's practice since we moved here in 2007. I am always impressed with the staff, dental hygienists and dentists. They always make me feel comfortable and ask about my family and travels.

Apr 8, 2015

Excellent communication and teamwork; excellence in preparation, procedures, and follow up

Mar 28, 2015

All personnel I encountered were friendly and personable. Dr. Allen gave a concise understandable explanation of condition, reccomendation etc.

Mar 4, 2015

Have already referenced others.

Feb 17, 2015

Dr Shaw was very personal and friendly. She had a strong energy and professional feel, and I felt rapport and trust.

Feb 13, 2015

I love the staff there, especially the front desk people. When I came in, they knew me by name, which surprised me. The dentists are also very consciencous of pain management, making the procedure go much easier than it could have been. I wouldn't go anywhere else!

Feb 11, 2015

Probably could have used more information about the fluoride treatment. Perhaps a little brochure to read.

Feb 7, 2015

My family has been seeing Dr. Shaw for many years and have always been very pleased. Dr. Shaw and her staff are the most polite and professional group that I have experienced within the dental/medical field. I would recommend them to anyone :)

Feb 6, 2015

I am new in town and was squeezed in on an emergency visit. Treated so well...even tho my tooth "is a goner". When I arrange to transfer my records from my current dentist (out of town), I will be selecting your office. Thanks again!

Feb 4, 2015

Question 3 above: The office is going to collect financial information (for treatment options discussed) and let me know. No problem re: #3.

Feb 3, 2015

Great visit. I appreciate the text reminder program!

Jan 27, 2015

All the staff is always very friendly as well as highly professional. All the assistants give a thorough cleaning. Thanks Krystal. My mouth feels great. Good to see you again Dr. Shaw. Susan

Jan 27, 2015

Always enjoy our visits... My kids always leave there smiling and happy, so different than when I was a kid :). The people and doctors are so nice and always go out of their way to make the kids comfortable and explain everything. Can't complain about that :)

Jan 27, 2015

Have always been pleased with the practice. No recommendations for change. Thanks for all you do.

Jan 26, 2015

Staff is very friendly and proficient at oral health. Thanks..

Jan 26, 2015

Absolutely love this group!

Jan 22, 2015

Everyone, from the front desk/staff/Dr, was incredible.

Jan 21, 2015

Would prefer not paying up front for cleanings, etc that are covered by dental insurance.

Jan 20, 2015

Great Dental office filled with amazing and talented individuals.

Jan 20, 2015

Dr. Allen's bedside manner is phenomenal. She's so thorough in her work and explains everything. Also, Cristal won the heart of me and my daughter. A doll has been named after her and she goes around and cleans the other toy's teeth. Family environment, no doubt.

Jan 20, 2015