Joy Dental Center

Dr. Fay Cumberbatch

Star Star Star Star Star 323 Reviews

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Reviews

StarStarStarStarStar It Doesn't Get Any Better Than This! —    (Patient since 2019)

My husband discovered Joy Dental a few years ago, and we LOVED working with them. When I decided it was time for me to pay attention to my own mouth, my destination was obvious. From the front desk to the back desk, and obviously Dr. Cumberbatch, you cannot beat this team. Every single member is amazing, and your experience will be awesome.


StarStarStarStarStar I Highly recommend the Joy Dental Center. 5 St... —    (Patient since 2019)

I Highly recommend the Joy Dental Center. 5 Star Dental Care, Customer Service and outstanding staff at all levels.


StarStarStarStarStar Great experience!!! Got my teeth cleaned, and D... —    (Patient since 2017)

Great experience!!! Got my teeth cleaned, and Dr Cumberbatch performed an evaluation. She found that I had 2 cavities that needed attention. As we discussed options for filling those cavities she first indicated that addressing them today, “would be difficult”. I expressed my concern with the fact that I had taken several hours of Vacation today with the belief that it would be addressed today. She told me she would do it after her next patient if I could wait, and I told her that was not a problem. During my short wait I learned that she normally left the office at 3:30 on Monday’s, and that she did not have an assistant to stay and help her. At this point I felt really bad, but when I apologized to her she shrugged it off as no big deal. But by the time she was done, I realized just how difficult it was, because at one point she had 3 different tools including the drill in one hand and the other tools in the other hand. And she stayed past 6 pm just to help me out. Wow! Most importantly, she does excellent work. Her fillings are high quality and invisible to the naked I. She gave me 2 fillings on my 2 front teeth on my last visit that I cannot even see. Thank you so much Dr Cumberbatch for going well beyond the call of duty!!! PS. I suspect that Dr Cumberbatch is also a talented singer, because she hums very quietly and it sounds very soothing.


StarStarStarStarStar Very professional. This was the most pleasant d... —    (Patient since 2019)

Very professional. This was the most pleasant dentist visit I have ever had.


StarStarStarStarStar As always, the care I received was excellent. I... —    (Patient since 2016)

As always, the care I received was excellent. I and my family are very pleased with staff and will continue to come back for all our dental care


StarStarStarStarStar I received amazing dental care.Dr. Cumberbatch ... —    (Patient since 2017)

I received amazing dental care.Dr. Cumberbatch is the most compassionate, gentle, and professional dentist I have ever encountered. Believe me at 66 yrs. old I've seen a few. We have been on a long journey together that is still ongoing. Thanks to Dr. Cumberbach and her excellent staff my smile is beautiful !!!!


StarStarStarStarStar Outstanding services —    (Patient since 2017)

The name of this establishment "Joy Dental" is exactly that. The ease of the Staff and the variety of Dental services truly makes my visits very pleasant experiences.


StarStarStarStarStar The ladies at the front are very nice. They wer... —    (Patient since 2019)

The ladies at the front are very nice. They were able to get me an appointment fast. Dr Cumberbatch was super friendly and explained everything in detail. The office is very pretty and clean. I had a great experience and will recommend them to friends and family


StarStarStarStarStar Great service and on time!  —    (Patient since 2019)

Great service and on time!


StarStarStarStarStar Joy Dental Center is GREAT!! —    (Patient since 2019)

Everyone at Joy Dental was great. All were smiling and made me feel right at home. I will be going back for all my families dental needs.


StarStarStarStarStar Great office staff, especially a last minute ap... —    (Patient since 2015)

Great office staff, especially a last minute appointment for my son that was in dyer need. Got us right in and performed the work. I couldn't ask for a better dentist office for the family.


StarStarStarStarStar  —    (Patient since 2018)

I love this dentist office, I always feel comfortable and Kate always does a great job.


StarStarStarStarStar Cleaning appt —    (Patient since 2016)

Just had cleaning done. New tech to me, very sweet but got very wet which has not happened previously. Thx


StarStarStarStarStar The only reason I go to this dentist office, is... —    (Patient since 2014)

The only reason I go to this dentist office, is because of Amy. She is by far the best hygienist that they have. I refuse to work with anyone else there. She needs to be the one training others to help take this office to the next level.


StarStarStarStarStar Recent Visit —    (Patient since 2018)

Dr. C and the staff at Joy Dental are great!


StarStarStarStarStar Tammy Edge —    (Patient since 2019)

Everyone was really nice and things were explained where I could understand what was being done. I will definitely keep going to see Dr. Peck.


StarStarStarStarStar Highly recommend!!! Staff is welcoming and know... —    (Patient since 2018)

Highly recommend!!! Staff is welcoming and knowledgeable. From group prayer prior to starting the workday, to the pleasant hums of Dr. Cumberbatch, to the gentle work performed. My family and I will go to no other.


StarStarStarStarStar Great experience, nice staff! —    (Patient since 2019)

Great experience, nice staff!


StarStarStarStarStar Amy worked two other people in my time slot. Th... —    (Patient since 2018)

Amy worked two other people in my time slot. Then cleaned my teeth in nine mins. Great job. Checking out my bill was 38 bucks but was told I had a balance. Was charged 93 bucks Here your your bill .no break down. I will not be coming back. Service is the key.


StarStarStarStarStar Loved the atmosphere and everything about this ... —    (Patient since 2019)

Loved the atmosphere and everything about this dental office to the front desk to all those working there.


StarStarStarStarStar Great service as I knew it would be. —    (Patient since 2019)

Great service as I knew it would be.


StarStarStarStarStar Very very nice crew and Dentists —    (Patient since 2016)

Very very nice crew and Dentists


StarStarStarStarStar Let’s face it, the dentists is not always pleas... —    (Patient since 2019)

Let’s face it, the dentists is not always pleasant. But this office is the best I’ve ever been too! They take the time to explain and ensure you understand the best treatment plan. I highly recommend this office! They are extremely thorough. They made going to the dentist stress free.


StarStarStarStarStar Caring and compassionate!  —    (Patient since 2019)

Caring and compassionate!


StarStarStarStarStar Caring and Best Dentist by far!  —    (Patient since 2018)

Caring and Best Dentist by far!


StarStarStarStarStar This was the first time I have gotten such an i... —    (Patient since 2019)

This was the first time I have gotten such an intense examination. I plan on keeping these teeth so I appreciate them looking out for me!


StarStarStarStarStar Very caring and attentive —    (Patient since 2019)

I had my first visit yesterday. The staff was very attentive and pleasant. Specifically, Nubia and Ami (hygienist) were very informative and took me through all the steps and explained anything I was confused about. Dr. Cumberbatch was very professional, caring, and careful. I am glad I switched to this practice and will be bringing my son and my parents over.


StarStarStarStarStar Appointment timing  —    (Patient since 2017)

All was great. I like it when I get in at My appointment time. My time is just as valuable as the Dr’s time is


StarStarStarStarStar Best dental place in the area. Hygienist are am... —    (Patient since 2015)

Best dental place in the area. Hygienist are amazing and gets to know you on a personal aspect.


StarStarStarStarStar Dr. Peck and her assistant was the best I have ... —    (Patient since 2017)

Dr. Peck and her assistant was the best I have ever been to. They both were very considerate of my comfort and of my wellbeing. Excellent patient care!!!


StarStarStarStarStar Your online presence is overall excellent! —    (Patient since 2018)

Your online presence is overall excellent!


StarStarStarStarStar Wonderful!! —    (Patient since 2017)

Joy Dental is amazing from the moment you walk in the door, to the moment you leave. Friendly, professional, happy, informative, patient - Everything you could hope for in a dental office. I could not recommend them more! Every person in there is wonderful!! A++++


StarStarStarStarStar Flaming Twinkies —    (Patient since 2015)

I am so glad I am a patient at this practice. After 3 yrs of going there I have a marked improvement in my teeth. They have guided me on what to do and after following instructions things are getting better every day. Every single person at this office has a very kind and fun personality. I NEVER dread a visit to see this dentist.


StarStarStarStarStar Great staff! Friendly and always very timely.  —    (Patient since 2016)

Great staff! Friendly and always very timely.


StarStarStarStarStar The absolute best dentist I have ever been to. —    (Patient since 2018)

The absolute best dentist I have ever been to.


StarStarStarStarStar Entire staff is fantastic!!!!! Thank you for t... —    (Patient since 2018)

Entire staff is fantastic!!!!! Thank you for the wonderful experience for me and my daughter!!!


StarStarStarStarStar Absolutely Love Joy Dental! —    (Patient since 2017)

Absolutely Love Joy Dental!


StarStarStarStarStar 911 called —    (Patient since 2016)

Doc and her staff are amazing. This particular visit I went into a medical emergency, 911 was called. All turned out well, the procedure was completed, this office has my total confidence.


StarStarStarStarStar Wonderful experience  —    (Patient since 2018)

I am apprehensive about dental costs, but the staff at Joy dental was very accommodating. They provided a pleasant experience and explained everything in detail. I would like to thank the whole staff on their professionalism and friendliness. It was the perfect balance.


StarStarStarStarStar This office staff and facility are awesome. I w... —    (Patient since 2018)

This office staff and facility are awesome. I went in to the office just to ask if they were accepting new patients and they fit me in to a chair right then. The dentist and hygienist were very informative and explained everything. I wish I would have been using them all along.


StarStarStarStarStar  —    (Patient since 2018)

Excellent care and very friendly!


StarStarStarStarStar I have had bad experiences in the past with den... —    (Patient since 2018)

I have had bad experiences in the past with dentist but you guys made me feel comfortable and took the time to understand that I was nervous about this. You guys did a great job. Can’t wait to get the rest of my work done.


StarStarStarStarStar Love this dentist office. All the staff are so... —    (Patient since 2017)

Love this dentist office. All the staff are so nice!!!


StarStarStarStarStar I love everyone at Joy Dental! The service is ... —    (Patient since 2016)

I love everyone at Joy Dental! The service is always professional, friendly, and as pain-free as possible. And the office is lovely and peaceful. I highly recommend Joy Dental and Dr. Cumberbatch to everyone.


StarStarStarStarStar Great hygienist and as always, polite and super... —    (Patient since 2017)

Great hygienist and as always, polite and super friendly staff! Absolutely LOVE this office!


StarStarStarStarStar Very good care from your Staff. Dr. Peck did a... —    (Patient since 2018)

Very good care from your Staff. Dr. Peck did a very good job of explaining the problem and the corrective action required to mitigate the problem.


StarStarStarStarStar There was a mixup on the appointment date and w... —    (Patient since 2016)

There was a mixup on the appointment date and when I came in I had to reschedule. I’m not sure what happened but the receptionist was very professional and rescheduled it. I no sooner left when she called back with a cancellation and I ended up coming back.


StarStarStarStarStar Very satisfied with service and quality of the ... —    (Patient since 2018)

Very satisfied with service and quality of the care that was given to me. Will definitely recommend to neighbors and friends.


StarStarStarStarStar First visit - Friendly staff. Great teeth clea... —    (Patient since 2018)

First visit - Friendly staff. Great teeth cleaning experience with very little discomfort.


StarStarStarStarStar The dental hygienist was very calm and patient ... —    (Patient since 2015)

The dental hygienist was very calm and patient with me. She was the best person I have ever had clean my teeth!


StarStarStarStarStar I was given my appointments to fit my schedule ... —    (Patient since 2018)

I was given my appointments to fit my schedule and was always treated with respect and kindness. Any questions I had ere answered and my anxieties calmed. My dental needs were many and Dr. D corrected these in stages. The dental staff and office staff ere great and are friendly and professional. I take pleasure in recommending Joy Dental to anyone who ask about finding a dentist in the area.


StarStarStarStarStar Very friendly and knowledgeable —    (Patient since 2018)

Very friendly and knowledgeable


StarStarStarStarStar The dentist is not my favorite place but Joy De... —    (Patient since 2018)

The dentist is not my favorite place but Joy Dental was a pleasant experience. Everyone was so friendly and concerned about my comfort. The doctor was extremly detailed in her exam. Everyone made me feel at home. It is a very homey surrounding and the music was awesome!


StarStarStarStarStar THANK YOU JOY DENTAL!!!! —    (Patient since 2017)

I am so grateful to have finally found a dental group that cater to my needs. I admit, I get extremely anxious every time I have to sit in that dental chair. My dentist, Dr. Peck, understands and has always addressed this issue. For this reason alone, I have regular dental check ups and cleanings. Thanks to all of you for the way you treat your patients.


StarStarStarStarStar Great staff,amazing doctors —    (Patient since 2017)

Great staff,amazing doctors


StarStarStarStarStar I will tell everyone I know about this beautifu... —    (Patient since 2018)

I will tell everyone I know about this beautiful place with beautiful people inside working for my good. They really care about me a as person and want me to feel safe. Thanks for all you do Joy Dental and especially Dr. Cumberbatch!


StarStarStarStarStar I absolutely love everyone in this office! A+ S... —    (Patient since 2018)

I absolutely love everyone in this office! A+ Service, A+Attitudes A+ EVERYTHING!


StarStarStarStarStar Spectacular facility and amazing staff —    (Patient since 2018)

Spectacular facility and amazing staff. Daisy Perez is the dental hygienist to see.


StarStarStarStarStar LOVE THE OFFICE, LOVE THE STAFF, LOVE DR. CUMBE... —    (Patient since 2014)

LOVE THE OFFICE, LOVE THE STAFF, LOVE DR. CUMBERBATCH...


StarStarStarStarStar The doctor and staff were wonderful, caring and... —    (Patient since 2017)

The doctor and staff were wonderful, caring and supportive of me while I am ill. I thank them dearly for their kindness and understanding.


StarStarStarStarNo Star Once I was seen everything was amazing.I purp... —    (Patient since 2018)

Once I was seen everything was amazing. I purposely made my appointment way ahead of time so any insurance issues would have been discovered and could be handled prior to the appointment. Unfortunately, my insurance was not vetted prior to my arrival, even though I had filled out all of the info on line and given my insurance group ID and Member number 2 weeks prior. This is a hassle and was VERY frustrating.


StarStarStarStarStar Was very pleased with my visit and care. Thank ... —    (Patient since 2018)

Was very pleased with my visit and care. Thank you!


StarStarStarStarStar Highly Recommended —    (Patient since 2016)

I never liked going to the dentist and tried to avoid it at all cost. However, going to Joy Dental has always been a great experience. The staff is very knowledgeable and I am 100% at ease each time I am there.


StarStarStarStarStar I have never had to wait more than 5 minutes to... —    (Patient since 2014)

I have never had to wait more than 5 minutes to be taken back. Staff is organized. Nice facility


StarStarStarStarStar Phenomenal service!! Very happy with everything... —    (Patient since 2018)

Phenomenal service!! Very happy with everything and everyone!! Would recommend to anyone!!


StarStarStarStarStar Great service and patient care! —    (Patient since 2018)

The staff was very welcoming and made every effort to ensure I was comfortable. Their online new patient questionnaire asked what my priority was for my dental health. The doctor worked with my past dental work to ensure my best dental health and the cleaning staff asked me prior to cleaning if I had any sensitive areas for them to be aware of. I am very glad I switched dentists and would recommend my friends and family to this practice. Great service and patient care!


StarStarStarStarStar I found this office exceeded my every expectat... —    (Patient since 2018)

I found this office exceeded my every expectation. From the initial reception area, to the dental hygienist, to Dr. D. Great experience. As a relatively new resident of Mont Belvieu, I was extremely glad I found Joy Dental.


StarStarStarStarStar This office truly lives up to its name...JOY.  —    (Patient since 2018)

Dr. Cumberbatch and her staff go above and beyond to bring comfort, education and expertise to your dental procedures/care. All the while bringing joy in your visit by their kindness and genuine concern. By far the best experience my family has ever had at a dental office. Rather than leaving relieved the visit was over-we left joyful from our experience.


StarStarStarStarStar My Hygienist (Victor) was so well educated and ... —    (Patient since 2018)

My Hygienist (Victor) was so well educated and educated us (my partner & I) everything for my 6 month cleaning as new patient. I am usually uncomfortable at the dentist office but he made me feel at ease and assured I was not in any kind of discomfort. Everything is so high tech at this dental office and the environment and Doctor's and Staff were all friendly and welcoming. Thank you Joy Dental!


StarStarStarStarStar This is an amazing place. Did not have a long w... —    (Patient since 2018)

This is an amazing place. Did not have a long wait time and extremely nice staff and Doctor. Highly recommend.


StarStarStarStarStar Great experience and everyone so professional. ... —    (Patient since 2016)

Great experience and everyone so professional. Thank y’all for a wonderful visit.


StarStarStarStarStar Absolutely Loved everything about this office !... —    (Patient since 2018)

Absolutely Loved everything about this office !!!


StarStarStarStarNo Star Seems like good service and care, hard to tell ... —    (Patient since 2018)

Seems like good service and care, hard to tell if they are a little over zealous on upselling or all of their services are actually justified


StarStarStarStarNo Star I was very pleased with the dental service, how... —    (Patient since 2018)

I was very pleased with the dental service, however I was disappointed with the lack of helpfullness and motivation to get a thorough explanation of all the work and charges that my profile report entailed. I left feeling overwhelmed and not very enthusiastic about my first appointment there. I hope the next visit is better!


StarStarStarStarStar 3:30 appointment  —    (Patient since 2016)

I had an appointment for 4:30pm Monday morning, and around 12:pm I get a call asking if I would like to come in earlier around 3:30pm due to a cancellation. I accepted it and went in right at 3:30. Multiple people came in with me most getting in before me bit at around 3:40pm they took me back. At this time me and my cleaner had a great time. We talked about life, and how things were going enjoying ourselves. She was an awesome person, she made me life uncontrollable making my day. Thank you for being so great.


StarStarStarStarStar 5 star, couldn’t ask for better service . —    (Patient since 2018)

5 star, couldn’t ask for better service .


StarStarStarStarStar Wonderful service —    (Patient since 2015)

I couldn’t be more pleased with my experience at joy dental. From front desk check in to check out. Every single person I met was so friendly. I had a horrible tooth pain for over two weeks and thankfully Dr. Cumberbatch was able to see me within the hour and help me solve my problem. It was a slightly difficult extraction due to an infection in the tooth and the procedure almost had to be stopped so I can go home on antibiotics and come back another day to extract the tooth. Thankfully Dr. Cumberbatch did not give up and made sure I left there without the problem tooth & the pain from the toothache.


StarStarStarStarStar Everyone is so nice. Great visit  —    (Patient since 2018)

Everyone is so nice. Great visit


StarStarStarStarStar Excellent care from all the staff. —    (Patient since 2016)

Excellent care from all the staff.


StarStarStarStarStar  —    (Patient since 2014)

Five stars, in all categories.


StarStarStarStarStar Great staff! Awesome doctor! —    (Patient since 2015)

Great staff! Awesome doctor!


StarStarStarStarStar I have been very pleased with Joy Dental. The s... —    (Patient since 2016)

I have been very pleased with Joy Dental. The staff is very friendly and very professional. They make the whole dental experience comfortable and scheduling is hassle free!!


StarStarStarStarStar It was a very good visit the dentist made me fe... —    (Patient since 2017)

It was a very good visit the dentist made me feel very relaxed and was very understanding


StarStarStarStarStar Great First Visit —    (Patient since 2017)

The Dr and staff were exceptionally caring and professional. I was seen at my appointment time, which is very important to me. The exams were thorough and explains were easy to understand. I will recommend them to anyone.


StarStarStarStarStar I have come to love the staff at Joy Dental. H... —    (Patient since 2017)

I have come to love the staff at Joy Dental. Holly is the best!!! You make me want to come back every chance I can.


StarStarStarStarStar I really enjoyed my visit to joy dental center,... —    (Patient since 2017)

I really enjoyed my visit to joy dental center, it was a very professional environment, and I really appreciate y’all for excepting me on a whim, I highly recommend this establishment.


StarStarStarStarStar I LOVE going to this dentist! I know she will ... —    (Patient since 2015)

I LOVE going to this dentist! I know she will fix whatever is bothering me and she does it with the most gentle, caring and state of the art technique. She has the greatest bedside manner and is a joy to be her patient. Her staff is super friendly and goes out of their way to be helpful (especially with scheduling and payments!) and Tino, the hygienist, explains everything he does! Truly, I don't LOATHE going to the dentist anymore!


StarStarStarStarStar Cost for senor citizens should be lower. One t... —    (Patient since 2017)

Cost for senor citizens should be lower. One tooth pulled and replaced $5500 old people on fixed income may not be able to pay this very high cost.


StarStarStarStarStar My experience is awesome friendly service —    (Patient since 2016)

My experience is awesome friendly service


StarStarStarStarStar It is always a Joy to come and see Dr. Daryapay... —    (Patient since 2016)

It is always a Joy to come and see Dr. Daryapayma and your staff. Under the circumstances of going to the dentist it is a very Comfortable atmosphere.


StarStarStarStarStar The staff and Dr. Cumberbatch eS very friendly.... —    (Patient since 2017)

The staff and Dr. Cumberbatch eS very friendly. St. Cumberbatch is gentle and explains everything


StarStarStarStarStar Best Dental Practice I've ever gone to!  —    (Patient since 2016)

Best group I've ever had the privilege of calling my Dentist's. From the office staff to the Dentist's, I always feel welcome and like a part of the family! I've had root canal's done before, but never have I had one that did not hurt one bit! Dr. D and the entire staff are the best group of people I've ever been to, and I've been to quite a few over the years! Keep up the great work and thank you for making us feel so welcome and comfortable!


StarStarStarStarStar We have found ourselves a new dentist! —    (Patient since 2017)

We have found ourselves a new dentist!


StarStarStarStarStar Love coming here... —    (Patient since 2015)

Love coming here. Great atmosphere and friendly Staff! Very courteous and helpful. All professional


StarStarStarStarStar Root Canal —    (Patient since 2017)

I had gone in for a root canal. Dr Cumberbatch was very professional and explained in detail, what the procedure entailed. She made the root canal pain free.


StarStarStarStarStar Awesome  —    (Patient since 2017)

Love the office and staff. Very friendly, informative and overall knowledgeable about what I was needing and wanting.


StarStarStarStarStar Rip —    (Patient since 2017)

I was very impressed with the staff.


StarStarStarStarStar Very professional I absolutely loved Courtney! —    (Patient since 2017)

Very professional I absolutely loved Courtney!


StarStarStarStarStar Best service is at Joy's Dental. Holly is the b... —    (Patient since 2016)

Best service is at Joy's Dental. Holly is the best!


StarStarStarStarStar This was the most genital teeth cleaning I have... —    (Patient since 2017)

This was the most genital teeth cleaning I have ever had. The staff are all very friendly and it is a relaxing atmosphere.


StarStarStarStarStar  —    (Patient since 2017)

We had a wonderful experience here. My 6 year was terrified to go to the dentist, now she can't wait to go back !!


StarStarStarStarStar Every staff member I encounter is nice, caring ... —    (Patient since 2016)

Every staff member I encounter is nice, caring and extremely professional. I look forward to my visits!


StarStarStarStarStar Very pleasant visit to the office. —    (Patient since 2016)

Very pleasant visit to the office.


StarStarStarStarStar I was shocked and not happy when I came to have... —    (Patient since 2016)

I was shocked and not happy when I came to have my teeth cleaned because I specifically requested that the man who cleaned my teeth last time never do it again. And there he was scheduled to do it again. He was better but I do not want him again and am thinking about changing back to my long time dentist even though they are out of network.


Reply

Mrs. Ray Thank you for your feedback. We are sincerely sorry that your expectations were not met during your visit. We strive to keep our patients with the same Hygienist if they are comfortable with them. Unfortunately, we failed to follow through with your previous request. We will make it better at your next visit! Thank you for your understanding.

StarStarStarStarStar  —    (Patient since 2017)

All of the staff was friendly and helpful. Rhonda gray helped with the insurance. Janet and Daisy were both nice and patient with me.


StarStarStarStarStar This dentist really cares. —    (Patient since 2016)

This dentist really cares. They took the time to explain the entire treatment and cost upfront. Finally, a dentist I enjoy seeing.


StarStarStarStarStar Every one was so nice and the facility is great... —    (Patient since 2017)

Every one was so nice and the facility is great...


StarStarStarStarStar Fay is very thoughtful & considerate. A pain fr... —    (Patient since 2014)

Fay is very thoughtful & considerate. A pain free dentist.


StarStarStarStarStar We are huge Joy Dental fans! —    (Patient since 2017)

We are huge Joy Dental fans!


StarStarStarStarStar Great place! Nice to have a dentist so close to... —    (Patient since 2016)

Great place! Nice to have a dentist so close to home.


StarStarStarStarStar Less than expected wait time. Quick, efficient ... —    (Patient since 2016)

Less than expected wait time. Quick, efficient and thorough cleaning performed.


StarStarStarStarStar Did an excellent repair on another dentist mistake —    (Patient since 2017)

This is a great dental office! Thanks Lisa and Dr. Cumberbatch!


StarStarStarStarStar First visit —    (Patient since 2017)

My initial visit at Joy Dental was excellent! The office is nice and clean. Everyone of the staff members were very friendly and helpful. They were thorough in explaining any issues that I was having with my gums and teeth. There were also no surprises on financial obligations. I highly recommend this office!


StarStarStarStarStar  —    (Patient since 2015)

Was treated with the upmost courtesy and professionalism.


StarStarStarStarStar  —    (Patient since 2014)

Joy Dental always goes above and beyond to provide amazing service. The Dr. C is amazing as well as her staff. Thank you for all you do!!


StarStarStarStarStar We enjoy our dentist visit. Everyone always nic... —    (Patient since 2015)

We enjoy our dentist visit. Everyone always nice especially Holly!!


StarStarStarStarStar I loved the place, people and how they took car... —    (Patient since 2017)

I loved the place, people and how they took care of a scaredy cat like me! Service was top notch! I have all ready told my daughter to come here.


StarStarStarStarStar Everyone is so helpful and friendly! Enjoyed m... —    (Patient since 2017)

Everyone is so helpful and friendly! Enjoyed my visit and looking forward to family starting here.


StarStarStarStarStar Being new to the area you were highly recommend... —    (Patient since 2017)

Being new to the area you were highly recommended and I understand why. My first visit put me at ease. Your staff put me at ease right away and I really appreciate that. I'm just getting started with a plan of care and have faith that you will provide quality care.


StarStarStarStarStar Outstanding!! —    (Patient since 2017)

I can't say enough good things about this dentist's office! The hygienists show you photos and x-rays, explain what they are seeing, what it means for you (the patient), and the best course of action both on part of the staff and you personally at home. The prices are very reasonable as well. I love being informed and I was blown away at how thoroughly the hygienist explained what was going on with my dental health and how to improve it. The atmosphere was warm and inviting and put me at ease. Everyone was friendly and courteous and they genuinely seem to care about each and every one of their patients. I highly recommend Joy Dental!!


StarStarStarStarStar This was my first visit to Joy Dental, and it w... —    (Patient since 2017)

This was my first visit to Joy Dental, and it was an absolute pleasure. My hygienist and the Doctor both were wonderful!


StarStarStarStarStar Excellent Service! —    (Patient since 2014)

Service was excellent! Outstanding staff members that are friendly and courteous.


StarStarStarStarStar Dr. Cumberbatch was wonderful with me! I was v... —    (Patient since 2017)

Dr. Cumberbatch was wonderful with me! I was very scared regarding what needed to be done, but she was very gentle and understanding about my situation. She really wants to help, and that is evident in the way that she cared for me.


StarStarStarStarStar Dr. C!Your team (Courtney and Dr. D) did a gr... —    (Patient since 2017)

Dr. C! Your team (Courtney and Dr. D) did a great job, they have a obvious love for their work, and awesome personalities! I have to be honest, I have a tremendous amount of anxiety in going to the dentist. They really made it easy! The team there at Joy Dental made me relax, were personable, and truly looked out for me and my families interests. Also a special thanks to your Administrative Staff! Joy Dental didn't take my dental insurance plan, the Administrative Staff got creative, showed initiative, and found options that served me and my family as a client. You have a great Team, and my business! Thank you!


StarStarStarStarStar Very good professional service —    (Patient since 2017)

Very good professional service


StarStarStarStarStar Amazing first visit!! —    (Patient since 2017)

It had been a few years since seeing a dentist, and the amazing atmosphere and professional staff put me at ease. They explained effectively and honestly the things that were to be done during the appointment and made an honest assessment of what my treatment that day should include. It was quick, easy, and the epitome of what a professional dental service should be.


StarStarStarStarStar Elegant facility with Great staff and low price... —    (Patient since 2014)

Elegant facility with Great staff and low prices. I wouldn't go any to any other dental clinic.


StarStarStarStarStar ⛤⛤⛤⛥⛤⛤⛤⛤⛤⛤⛤⛤all stars because you guys are grea... —    (Patient since 2016)

⛤⛤⛤⛥⛤⛤⛤⛤⛤⛤⛤⛤all stars because you guys are great


StarNo StarNo StarNo StarNo Star Told a bunch of bad things , then refered havin... —    (Patient since 2017)

Told a bunch of bad things , then refered having to wait two weeks to see doctor . Having to worry and work long hours still waiting for help


StarStarStarStarStar Great staff, super helpful, Doctor Cumberbatch ... —    (Patient since 2017)

Great staff, super helpful, Doctor Cumberbatch takes her time and very willing to hear your desired results. So glad I started using this dental group!


StarStarStarStarStar Best dentist office in the area —    (Patient since 2015)

Love going to my appointments! Everyone is super friendly and explains what's going on(if there are issues). Dr Cumberbatch is very professional and knowledgeable with her work. Glad I swapped to this dentist


StarStarStarStarStar Good service as always!  —    (Patient since 2015)

Good service as always!


StarStarStarStarStar Wonderful! Always excellent work and wonderful... —    (Patient since 2016)

Wonderful! Always excellent work and wonderful people! I feel secure and well taken care of. Dr. Cumberbatch is quick, gentle, and very nice. Putting me at ease. Thank you!


StarStarStarStarStar Broken tooth —    (Patient since 2015)

I had a tooth break off and they got me in right away. Wes fixed the tooth and got me out of there in 30 minutes. I would recommend Joy Dental to everyone. You will love the staff.


StarStarStarStarStar I have always had a fear of going to the dentis... —    (Patient since 2016)

I have always had a fear of going to the dentist. Everyone has a horror story to tell you. I can say that everybody at Joy Dental is absolutely great. I've only recently started to go there but I am referring everyone I know. All of the staff is great. They make you feel comfortable with everything they are going to do and they explain everything before hand. I no longer fear the dentist! Thanks you guys.


StarStarStarStarStar Excellent friendly service. Very nice staff. —    (Patient since 2016)

Excellent friendly service. Very nice staff.


StarStarStarStarStar Great as always thanks again  —    (Patient since 2014)

Great as always thanks again


StarStarStarStarStar Construction supervisor —    (Patient since 2017)

4.9 stars. See below comments.


StarStarStarStarStar Best dentist in the baytown/ mont belvieu area.... —    (Patient since 2017)

Best dentist in the baytown/ mont belvieu area. she is gentle, she is sweet, and very attentive to her patient's concerns.


StarStarStarStarStar I had a wonderful experience! I liked meeting ... —    (Patient since 2014)

I had a wonderful experience! I liked meeting Dr De she was so sweet!


StarStarStarStarStar Scheduled dental appointment but no one availab... —    (Patient since 2017)

Scheduled dental appointment but no one available to clean my teeth? Prices are higher than my previous dentist.


StarStarStarStarStar My 6 year old had a great experience. Dr. D was... —    (Patient since 2016)

My 6 year old had a great experience. Dr. D was so awesome with him. Even though he had to have 4 cavities filled over a few visits he left happy and looking forward to his next visit. I love how they explained everything to him on a 6 year old level and were very caring and patient with him. I would recommend this dentist to anyone looking for a dentist for themselves or their child.


StarStarStarStarStar  —    (Patient since 2016)

Staff was so friendly and smiling. Such a beautiful place and a wonderful calm atmosphere. Thanks for a great experience.


StarStarStarStarStar Friendly, caring, and professional —    (Patient since 2016)

Friendly, caring, and professional


StarStarStarStarStar Best Dentist Ever —    (Patient since 2016)

Joy dental is by far the most professional and cleanist dentist office I have ever been to in my lifetime. From the minute you walk in you feel welcome and comfortable It was my pleasure to meet everyone! I'll never have to find another dentist and definitely recommend them to everyone!


StarStarStarStarStar The best dentist in town! —    (Patient since 2016)

Outstanding Dental office and staff. I have no complaints, just compliments on they're professionalism and expertise. I am in the military and they take Tri-care, I take my wife and son here as well. The office itself is nice as well filled with artwork from the talented Dr. Fay Cumberbatch. Best Dentist in town!


StarStarStarStarStar  —    (Patient since 2016)

AWESOME DENTIST THE DOCTOR WAS SO NICE AND THE STAFF THERE WAS SUPER NICE AND PROFESSIONAL. THE OFFICE IS REALLY NICE AND CLEAN ALSO


StarStarStarStarStar Wonderful office, wonderful staff.  —    (Patient since 2016)

I have to admit, I came in with assumptions. I expected this place to be expensive and more concerned with cosmetics than anything else. I've encountered that so many times. I could not have been more wrong. I came in with a fractured tooth, and it was taken care of that very day. Everyone was very kind and patient; dentists make me so nervous but they know how to handle that. I will be returning; this is my new permanent dentist.


StarStarStarStarStar Found a new dentists office in Texas —    (Patient since 2016)

Very caring and helpful staff. I am from Illinois and working in the Houston area. I had a problem with a tooth and was treated as if I was a regular patient . It means so much when you find a dentists office like this that treats you with respect and dignity as if they know you. Couldn't have been treated any better !!!!!!!


StarStarStarStarStar  —    (Patient since 2016)

Everything was very nice. I have a cleaning next week and I'm expecting it to be just as professional.


StarStarStarStarStar Robert M. —    (Patient since 2016)

Friendly, professional staff. Dr. D. was all but painless, making an unpleasant procedure quite tolerable. I'll be seeing you again.


StarStarStarStarNo Star Great Dentist  —    (Patient since 2014)

State of the art facility Friendly Dentist and Hygentist but poor billing department


Reply

Hello Mr. Javier, We realize it is sometimes difficult to understand how your insurance policy works, but most insurances require a deductible for treatment that is considered basic or major. We are here to review any billing questions or concerns you may have. Thank you.

StarStarStarStarStar Happy & JOYful —    (Patient since 2016)

Great service...Friendly staff...Very patient with children...Close to home...Upfront about costs of services...Listens to our family's needs...Available every day of the week... Tries to accommodate school schedules...Very clean waiting area... Minimal wait times...State of the art equipment...Happy & JOYfull!


StarStarStarStarStar My over an hour drive was worth it!!! —    (Patient since 2016)

Joy Dental was able to get me in on very short notice after breaking a tooth. I drove a little over an hour and couldn't be more pleased. Very professional and friendly staff. From the moment I walked in to the very second I left, everyone was extremely nice and helpful. Janet, my dental assistant made me feel very very comfortable and was awesome at explaining everything that I might need to have done that day. Very blessed and thankful to have found them.


StarStarStarStarStar 6 Year Old had a GREAT experience... —    (Patient since 2016)

6 Year Old had a GREAT experience


StarStarStarStarStar Amanda Waterloo  —    (Patient since 2016)

This staff is amazing! I highly recommend them for the whole family.


StarStarStarStarStar Exceptional dental care! —    (Patient since 2016)

I have gone to the same dentist for 30 years, he retired and I was referred to Dr. Cumberbatch ' s practice by my daughter who only accepts the best! They are state of the art, professional and very thorough. Looking forward to my dentist visits now!


StarStarStarStarStar Amazing staff and facility! —    (Patient since 2016)

Your facility is by far, the nicest, most pleasant office I have ever been in. As with a lot of people, dental visits are not my favorite, so to be welcomed with the promptness and courteousness displayed by your staff was greatly appreciated. I was impressed with the technology and cleanliness of the facility. After 22 years with the same dentist, I was extremely unsure of a new dentist. I can be at ease now and will come to Joy Dental for all of my future dental needs!


StarStarStarStarStar Wonderful Experience —    (Patient since 2016)

Very relaxing and comfortable waiting room. Receptionist very friendly and helpful. Daughter really liked hygienist and dentist she saw.


StarStarStarStarStar I always love coming here —    (Patient since 2014)

I always love coming here. After a horrible experience years ago I swore off going. But Dr. Cumberbatch and her staff restored my faith. They're light handed, answer all my dumb questions, and remember my face when I come in. Love it!


StarStarStarStarStar  —    (Patient since 2015)

Very prompt and cordial service.


StarStarStarStarStar Excellent service and exceptional staff! ... —    (Patient since 2016)

Excellent service and exceptional staff!


StarStarStarStarStar This is one of the finest dental practice I've visited in many years. ... —    (Patient since 2016)

This is one of the finest dental practice I've visited in many years. The staff is phenomenal and the doctor is very clear and concise on what needs to be done. You can tell Dr. Faye Cumberbatch cares about her clients and her reputation.


StarStarStarStarStar I really need to proceed with my treatment plan. I am suffering, & have not seen the dentist my l... —    (Patient since 2015)

I really need to proceed with my treatment plan. I am suffering, & have not seen the dentist my last two visits. I would really like to seduce an appointment to have some of the dental work that I desperately need. Thank you. My recent visit was great.


Reply

Mrs Davis, Please give us a call. We are ready to help you. Looking forward to hearing from you.

StarStarStarStarStar Very pleasant and professional!... —    (Patient since 2016)

Very pleasant and professional!


StarStarStarStarStar I'm impressed  —    (Patient since 2016)

My mouth is a mess, too many years of start and stop dentistry for one reason or another. Everyone I spoke with her was very positive and seemed to have my best interest as their primary goal. I feel confident that my dental needs will be completed here with great satisfaction. I like that they make dental appliances on site, as well.


StarStarStarStarStar It was great. The people were so nice and accommodating. ... —    (Patient since 2016)

It was great. The people were so nice and accommodating.


StarStarStarStarStar This was the most pleasant experience ever!... —    (Patient since 2016)

This was the most pleasant experience ever!


Reply

Thank you, It was a pleasure to meet you

StarStarStarStarStar Excellent service and super friendly staff! —    (Patient since 2016)

Awesome people! We haven't lived in Mont Belvieu that long, and I haven't really found a dentist in the area that I was completely happy with yet, so I've been going to my old dentist of about 15 years in The Woodlands until I find a good replacement. I have two veneers where my top front teeth are, and I broke one, which happened to break the original stub the veneer is built on below the bone so we decided to do a bridge. I had a temporary bridge while waiting on the porcelain permanent replacement. The temporary bridge was too thin in one spot, and managed to break in half and come off. My dentist in The Woodlands was closed on Friday and wouldn't be open until the following Monday. I work shift work and wouldn't be able to get out there until the next Friday, and I really wasn't looking forward to going a week with no front teeth. I called Joy Dental Center, and explained my situation, and they were able to get me in right away and Dr. D did great work. Will definitely be back!!


StarStarStarStarStar Mrs. Georgia Lawrence  —    (Patient since 2015)

The office and the staff were professional and the care I received was immaculate.


StarStarStarStarStar  —    (Patient since 2016)

The doctor and the staff were very friendly, knowledgeable and accommodating. They diagnosed my problem immediately. Excellent team work - JOB WELL DONE!


StarStarStarStarStar Had a rear tooth extracted with zero pain. Great Dentist. As well everyone in office was very nice... —    (Patient since 2016)

Had a rear tooth extracted with zero pain. Great Dentist. As well everyone in office was very nice


StarStarStarStarStar All was great except the wait time was to long... —    (Patient since 2016)

All was great except the wait time was to long


StarStarStarStarStar In what is normally an uncomfortable thing, this is by far the best experience that I could have... —    (Patient since 2016)

In what is normally an uncomfortable thing, this is by far the best experience that I could have ever imagined! I am moving all my Dental Care for my Whole Family to Joy Dental!


StarStarStarStarStar The dentist experience ever —    (Patient since 2016)

This dentist office is beyond the best from the minute you walk in to the moment you leave,but it doesnt stop there because they do follow ups to see how your feeling after ur visit. Some people normally b scared of the dentist because of being left in pain, I felt nothing during and after.It was a breeze.thanks guys!!!!!😀😀😀😀⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐


StarStarStarStarStar very comfortable and pleased with the Dr. —    (Patient since 2014)

very comfortable and pleased with the Dr.


StarStarStarStarStar Service was excellent from the front desk to the Hygienist to the Dentist —    (Patient since 2016)

Service was excellent from the front desk to the Hygienist to the Dentist. I've found a new dentist office. Thank you Joy Dental!


StarStarStarStarStar It was a great experience! I hadn't seen a dentist for years and I felt very comfortable at Joy —    (Patient since 2016)

It was a great experience! I hadn't seen a dentist for years and I felt very comfortable at your office. Oh and the instrumental music was the best. I loved listening to our church hymns. Really helped calm me down! Thank you.


StarStarStarStarStar My family has been a patient of Dr Cumberbatch for 13years. She is a wonderful individual —    (Patient since 2015)

My family has been a patient of Dr Cumberbatch for 13years. She is a wonderful individual. We love the friendly staff, short wait times, the look and feel of the new office, and the educational info we are provided during procedures.


StarStarStarStarStar Dr. C and the staff are professional as well as caring.  —    (Patient since 2014)

Dr. C and the staff are professional as well as caring.


StarStarStarStarStar I love my Dentist and the staff! —    (Patient since 2014)

I love my Dentist and the staff!


StarStarStarStarStar Dr. C is wonderful and the staff is so caring. —    (Patient since 2014)

Dr. C is wonderful and the staff is so caring.


StarStarStarStarStar Excellent service from everyone!! We enjoy our visit and will continue our dental services there. —    (Patient since 2015)

Excellent service from everyone!! We enjoy our visit and will continue our Dental check ups there. I will definitely continue to refer patients . Thank you all for everything you do .


StarStarStarStarStar We love the service we were provided .Holly is awesome !!! —    (Patient since 2015)

We love the service we were provided .Holly is awesome but everyone else as well is very kind and friendly. Thanks to everyone for making our visit enjoyable!! Definitely will continue to refer clients to you all.


StarStarStarStarStar We always have an awesome visit. —    (Patient since 2015)

We always have an awesome visit. The staff was courteous, helpful and patient.


StarStarStarStarStar Top notch service and comfortable environment. —    (Patient since 2015)

Top notch service and comfortable environment. The staff was courteous, helpful and patient.


StarStarStarStarNo Star Really recommend —    (Patient since 2016)

i would recommend this dental office because of the professionalism of service i received.


StarStarStarStarStar Enjoyable experience!  —    (Patient since 2016)

Enjoyable experience! Thank you for making a trip to the dentist a joy!


StarStarStarStarStar This was the best Dentist I ever was seen at —    (Patient since 2016)

This was the best Dentist I ever was seen at. I like the fact that they explain things in detail, take pictures and show videos so the patient knows what is going on. Excellent looking facility and Dr Fay and her staff are excellent.


StarStarStarStarStar I've never had a bad experience —    (Patient since 2015)

I've never had a bad experience. I bring my 7 year old and he looks forward to going to the dentist. Tito is excellent with children!


StarStarStarStarStar Such a friendly, helpful.  —    (Patient since 2016)

Such a friendly, helpful, Christian office. Very refreshing to to be treated so nicely.


StarStarStarStarStar Awesome —    (Patient since 2015)

Great staff and great service I recommend Joy Dental 100%.


StarStarStarStarStar My experience was wonderful and I will never go to another dentist! —    (Patient since 2016)

My experience was wonderful and I will never go to another dentist!


StarStarStarStarStar Absolutely wonderful visit! Staff was friendly and all about the patients —    (Patient since 2016)

Absolutely wonderful visit! Staff was friendly and all about the patients. My son loved his hygienist and is actually looking forward to going back.


StarStarStarStarStar My experience with Joy Dental was excellent. —    (Patient since 2015)

My experience with Joy Dental was excellent.


StarStarStarStarStar First Visit —    (Patient since 2015)

This was my first visit to the facility in Mont Belvieu. The facility is beautiful and I really enjoyed the tour I was given and the beautiful paintings by Dr. Cumberbatch. Everyone was so friendly and made me feel comfortable throughout my time there.


StarStarStarStarStar Dr. Cumberbatch is the best dentist I've ever been to! —    (Patient since 2014)

Dr. Cumberbatch has amazing bedside manner, especially for a dentist. The doesn't embarrass you about something you dislike in your smile. She explains how she can fix it for you and whether you should really worry about it. She's very gentle on oral surgeries, and even is very particular with how everything comes out. If you don't like your smile, she will work on you for hours to get you happy.


StarStarStarNo StarNo Star convenient location —    (Patient since 2014)

Quality of service has declined.


StarStarStarStarStar Patient  —    (Patient since 2015)

Excellent service from the entire office staff who provided assistance to me, especially Dr Cumberbatch. I definitely would recommend others to her.


StarStarStarStarStar My son had broken his front two teeth and they worked is in and stayed past closing to m —    (Patient since 2015)

My son had broken his front two teeth and they worked him in and stayed past closing to help him. They did a great job.


StarStarStarStarStar Holly was amazing with Savannaha! Thank you! —    (Patient since 2015)

Holly was amazing with Savannaha! Thank you!


StarStarStarStarStar Dr. Cumberpatch and her staff are top notch! I have followed her for the past 6 years! —    (Patient since 2014)

Dr. Cumberpatch and her staff are top notch! I have followed her for the past 6 years!


StarStarStarStarStar I love this place —    (Patient since 2015)

I love this place. This is the only dentist office I've ever been to that I felt they were being honest and not trying to push some work on e just to get extra money. The whole entire staff are very pleasant.


StarStarStarStarStar Felt very welcome with friendly atmosphere! —    (Patient since 2015)

Felt very welcome with friendly atmosphere!


StarStarStarStarStar I pretty much grew up in a dentist office. I used to hate going to dentist office —    (Patient since 2014)

I pretty much grew up in a dentist office. I used to hate going to dentist office. But I honestly can say that after multiple visits fixing my teeth, I no longer dread going to the dentist. I feel very comfortable there. Everyone is so nice and friendly. Very relaxing place to go. I would definitely recommend Joy Dental to anyone.


StarStarStarStarStar Very pleasant experience —    (Patient since 2015)

Very pleasant experience. Most personable office I have been in and a very clean and caring environment. So nice to be treated on a personal basis and not like I was part of an assembly line. Thank you.


StarStarStarStarStar Great facility, Great People, Great Experience. —    (Patient since 2015)

I was very impressed by the facility and the state-of-the-art equipment. The staff was very friendly and the prices were reasonable. They managed to turn a dentist visit into a pleasant experience!


StarStarStarStarStar My son had a very pleasant visit —    (Patient since 2015)

My son had a very pleasant visit. He said he really liked the staff and looks forward to his next teeth cleaning


StarStarStarStarStar I appreciate the honesty, the expertise, the confidence, and reliability that Dr —    (Patient since 2015)

I appreciate the honesty, the expertise, the confidence, and reliability that Dr. Cumberbatch, her dental staff, and office administration provide. I will never inquire to another Dentist for myself or for my family. I am so grateful to have found Dr. Joy.


StarStarStarStarStar Professional & considerate staff... detail explanation provided.. —    (Patient since 2015)

Professional & considerate staff... detail explanation provided... top of the line technology would highly recommend & already have to one of my employees. Dr. Fay Cumberbatch's is gentle & transmits peace & professional care. Thank you


StarStarStarStarStar I was in town over night and had to drive 12 hrs the next day.. —    (Patient since 2015)

I was in town over night and had to drive 12 hrs the next day...I had a problem that had ocurred at a different dental office in another state. I called to see if they could help me at Joy Denistry .They worked me in and from the time I walked into the office I was welcomed. From the receptionist to the Dr to the technician , everyone went above and beyond to help me with the problem. The problem was solved . They were all very courteous and professional .


StarStarStarStarStar Amazing Dentist Office —    (Patient since 2015)

Great dentist office. staff was very nice and helpful. Very clean and technology is up to date. I would definitely recommend this dentist office to anyone looking for a new place to get your teeth cleaned/worked on. :)


StarStarStarStarStar Great service and friendly faces. Will definitely recommend them. —    (Patient since 2015)

Great service and friendly faces. Will definitely recommend them.


StarStarStarStarStar Great service and friendly faces. Will definitely recommend them. —    (Patient since 2015)

Great service and friendly faces. Will definitely recommend them.


StarStarStarStarStar This was by far the best experience I've ever had at a Dentist Office! Everyone is so sweet,... —    (Patient since 2015)

This was by far the best experience I've ever had at a Dentist Office! Everyone is so sweet, caring and helpful.


StarStarStarStarStar The service I received was immaculate. —    (Patient since 2015)

The service I received was immaculate.


StarStarStarStarStar Joy Dental is more than a Dentist office. This place is a smile maker. Dr —    (Patient since 2014)

Joy Dental is more than a Dentist office. This place is a smile maker. Dr. Cumberbach an her staff are very professional, polite, friendly and cognocent of all your needs. Everything is taken care of on site. This is a Five Star Smile Maker!


StarStarStarStarStar Best dental appointment I've ever had! —    (Patient since 2015)

Best dental appointment I've ever had! I've never felt so informed & knowledgeable about my dental situation upon leaving the dentist's office! This was my very first visit to Joy Dental & I'll definitely be returning! They even play Christian music that is very calming!


StarStarStarStarStar Look forward to continuing my dentil care here! Not looking forward to the root canal though! Lol!... —    (Patient since 2015)

Look forward to continuing my dentil care here! Not looking forward to the root canal though! Lol! Very kind and relaxed environment too.


StarStarStarStarStar Extremely pleased  —    (Patient since 2015)

From the front desk to the financial consultation and everything in between we were pleased with our experience. My kids were anxious to go, but the hygeniest, dentist and everyone else had them so comfortable by the end.


StarStarStarStarStar Joy Dental is a very family and friendly business —    (Patient since 2015)

Joy Dental is a very family and friendly business. They have always been friendly and concerned for my well being.


StarStarStarNo StarNo Star Not so sure anymore, first visit great I thought. Second visit not so great. On the fence —    (Patient since 2015)

Not so sure anymore, first visit great I thought. Second visit not so great. On the fence. Very friendly employees and beautiful office.


StarStarStarStarNo Star Staff was very friendly and was in and out fairly quickly. —    (Patient since 2015)

Staff was very friendly and was in and out fairly quickly.


StarStarStarStarStar Great service all around! —    (Patient since 2015)

Great service all around!


StarStarStarStarStar Dr. Cumberbatch and her staff were excellent —    (Patient since 2015)

Dr. Cumberbatch and her staff were excellent. Having a horrible dental experience as a child has made me distance myself from dental work. Dr. Cumberbatch was extremely gentle and did everything she could to make me feel comfortable. I would highly recommend her practice.


StarStarStarStarStar The atmosphere is like no other dental office I have ever been in —    (Patient since 2015)

The atmosphere is like no other dental office I have ever been in. Super relaxing and the doctor sings/hums the most beautiful hymns!!


StarNo StarNo StarNo StarNo Star Friendly staff & very organized. I never have to wait —    (Patient since 2014)

Friendly staff & very organized. I never have to wait


StarStarStarStarStar I love Dr. Cumberbatch —    (Patient since 2015)

I really enjoyed my visit with yall. Every one was really friendly and took the time to explain the procedures. I loved the office. Everything was clean and in order. I'm glad I picked Dr. Cumberbatch as my new dentist.


StarStarStarStarNo Star friendly —    (Patient since 2015)

My first visit was great! Everyone was nice and in good spirit!


StarStarStarStarStar top notch —    (Patient since 2015)

They all took the time to make me comfortable and. Explained every thing they were doing and why they were doing it to name any one person would not be right they are a very good team awesome service and i will be going back soon.


StarStarStarStarStar Highly recommended!! I would give more than five stars if I could —    (Patient since 2015)

Highly recommended!! I would give more than five stars if I could. The entire staff was extremely helpful and genuinely caring! I will be back!


StarStarStarStarStar Wonderful first visit. Staff was very informative, friendly, and caring.  —    (Patient since 2015)

Wonderful first visit. Staff was very informative, friendly, and caring.


StarStarStarStarNo Star A bit overwhelming to have all the damage pointed out, but Dr. Cumberpatch did a good job —    (Patient since 2014)

A bit overwhelming to have all the damage pointed out, but Dr. Cumberpatch did a good job. Referred my nurse to you. She lives close by and needs a child friendly hygienist and dentist, which I have with witnessed.


StarStarStarStarStar Great atmosphere, awsome service, frendly personnel and high technology used to perfore top... —    (Patient since 2015)

Great atmosphere, awsome service, frendly personnel and high technology used to perfore top quality services. I recommend this practice to everyone.


StarStarStarStarStar I highly recommend Dr —    (Patient since 2015)

I highly recommend Dr. Cumberbatch and her wonderful staff, their office is beautiful and they made my children feel right at home, very comfortable. Excellent experience!


StarStarStarStarStar Beautiful facility, very knowledgable and professionoal staff, great experience, highly recommend. —    (Patient since 2015)

Beautiful facility, very knowledgeable and professional staff, overall great experience. I highly recommend Dr. Cumberbatch and her wonderful staff!!


StarStarStarStarStar Thank you to Holly, Lisa and Dr Fay for doing the very best to make me comfortable —    (Patient since 2015)

Thank you to Holly, Lisa and Dr Fay for doing the very best to make me comfortable. I've been afraid of dentists all of my life, but Dr Fay was just absolutely amazing.


StarStarStarStarStar Best Dental Experience! ! —    (Patient since 2015)

I felt more than a patient, I was in a company of people who believe in serving others with humility!


StarStarStarStarStar The entire staff was very helpful and caring.  —    (Patient since 2015)

The entire staff was very helpful and caring.


StarStarStarStarStar My daughter has had so really bad experiences with dentist in the past —    (Patient since 2015)

My daughter has had so really bad experiences with dentist in the past. She was very happy and comfortable in your office, said it was a pleasant experience. That is a feat!


StarStarStarStarStar I do not think you want my experince to be posted online. —    (Patient since 2014)

I do not think you want my experince to be posted online.


Reply

Mrs. Dauzat, Thank you for sharing your concerns with us. We realize you were unhappy, and I am glad we had an opportunity to speak and discuss benefit plans further. We do understand that each benefit plan has its own guidelines for which treatment is "dentally necessary”, and that dental plan guidelines are not specific to any individual case. We are glad for the opportunity to serve and will continue to work with you to identify your plan options. Thank you.

StarStarStarStarStar Joy Dental is wonderful. I have been Dr.C's patient for several years —    (Patient since 2014)

Joy Dental is wonderful. I have been Dr.C's patient for several years. She is professional,soft spoken and kind. She provides excellent care and service to allocate patients. The staff also stands by the same integrity while providing AMAZING service to each patient.The office atmosphere is very relaxing and peaceful.


StarStarStarStarStar What a wonderful experience! I am looking forward to having a lifetime of good dental health with... —    (Patient since 2015)

What a wonderful experience! I am looking forward to having a lifetime of good dental health with Dr. Cumberbach and her team.


StarStarStarStarStar Very pleasant and the rest of my family will be going here from now on —    (Patient since 2015)

Very pleasant and the rest of my family will be going here from now on


StarStarStarStarStar First rate help, excellent service, polite, I would definitely recommend joy dental to anyone I... —    (Patient since 2015)

First rate help, excellent service, polite, I would definitely recommend joy dental to anyone I know, thanks again for yall most excellent service


StarStarStarStarStar Dr. Cumberbatch is the most gental dentist, I have ever met. Thank GOD for her! —    (Patient since 2014)

Dr. Cumberbatch is the most gental dentist, I have ever met. Thank GOD for her!


StarStarStarStarStar My experience with Joy Dental was phenomenal —    (Patient since 2015)

My experience with Joy Dental was phenomenal. I will continue to go to Joy Dental and recommend other families to consider this dentist office as their dentist of choice. Thank you Joy Dental for providing such a great experience!


StarStarStarStarStar This was a great nice clean place highly recommend joy dental.  —    (Patient since 2015)

This was a great nice clean place highly recommend joy dental.


StarStarStarStarStar Awesome staff! I didn't have to wait a long time. Dr —    (Patient since 2015)

Awesome staff! I didn't have to wait a long time. Dr. Cumberbatch is a wise woman who knows what she is doing!


StarStarStarStarNo Star 24 Hour Care —    (Patient since 2015)

I was seen the next day on an emergency broken tooth. Dr. Cumberbatch was very professional and very courteous. There was some discrepancy on finances that could have been explained better but it will not keep me from coming back and bringing my family. The assistant was great too but the Dr. is the reason I will come back.


StarStarStarStarStar I was very pleased with every aspect of my visit. Each employee I met was friendly and helpful —    (Patient since 2015)

I was very pleased with every aspect of my visit. Each employee I met was friendly and helpful. The office is very well maintained. I would recommend their services to anyone.


StarStarStarStarStar pleasant dental visit —    (Patient since 2015)

Everyone was very friendly and helpful and my first visit to this dental office was very pleasant.


StarStarStarStarStar I scheduled my first appointment due to a tooth ache —    (Patient since 2015)

I scheduled my first appointment due to a tooth ache. The check on procedure was very fast and very polite staff. It was determined that I need a root canal and I was able to schedule the procedure for the next day. The office is state of the art and very relaxing atmosphere. I couldn't be happier with my experience here and actually looking forward to my root canal this afternoon!!!


StarStarStarStarStar It was an excellent experience!! —    (Patient since 2015)

It was an excellent experience!!


StarStarStarStarStar Joy Dental Positive Experience  —    (Patient since 2015)

Great people, great service. I will highly recommend them over any dental service I've ever experienced.


StarStarStarStarStar Finally a dentist I can trust!  —    (Patient since 2015)

Janet was expectional in making me feel comfortable with my procedure. Very friendly and personable. Dr. Fay C is such a sweet and gentle Dentist. I am so glad I found a dentist that I can trust but that is current with technology, very clean & convenient! :)


StarStarStarStarStar My Visit Thoughts —    (Patient since 2015)

Best dental experience ever!! I was fully educated by the time I left, from my oral situation to my insurance coverage. I would recommend all in this area to go there. And there technology is through the roof!


StarStarStarStarStar Great 1st Visit —    (Patient since 2015)

Our visit was great! My 7 yo had his teeth cleaned in the room next to mine which made him feel more comfortable. Everyone was nice and professional.


StarStarStarStarStar All of the staff were very friendly. I felt very welcome I would recommend them. —    (Patient since 2015)

All of the staff were very friendly. I felt very welcome I would recommend them.


StarStarStarStarStar Truly Heaven Sent —    (Patient since 2014)

I have been with Dr. Cumberbatch for many years now! I refuse to see any other dentist! The professionalism and positive attitude she gives and requires of her staff makes my fears of the dentist disappear. I recommend ANY and EVERYONE to visit Joy Dental Center. You won't be disappointed!


StarStarStarStarStar Great Place  —    (Patient since 2015)

Dr. Cumberbatch and her staff were very friendly and comforting. I knew exactly what I was getting and why and I knew what to expect when it came to payment. I would recommend Dr. Cumberbatch to anyone looking for a good dentist. I also love the fact that they start off each morning with a prayer. I witnessed this both times I went in for my early appointment. Good to know it is a Christian atmosphere.


StarStarStarStarStar Very good experience. I'm so glad to be back as a patient —    (Patient since 2015)

Very good experience. I'm so glad to be back as a patient. I love the humming!!!! It reminds me of my Grandmother.


StarStarStarStarStar Very professional and friendly —    (Patient since 2015)

Very professional and friendly


StarStarStarStarStar The staff was very nice and knowledgable! —    (Patient since 2015)

The staff was very nice and knowledgable!


StarStarStarStarStar The entire staff was great and made me feel very comfortable! —    (Patient since 2015)

The entire staff was great and made me feel very comfortable!


StarStarStarStarStar The entire staff was courteous and very helpful! —    (Patient since 2015)

The entire staff was courteous and very helpful!


StarStarStarStarStar Everyone was absolutely awesome! They worked with my special needs daughter to make her feel at... —    (Patient since 2015)

Everyone was absolutely awesome! They worked with my special needs daughter to make her feel at ease while still getting the job done. Thank you all so much!


StarStarStarStarStar Very professional & friendly staff. Beautiful facility.  —    (Patient since 2014)

Very professional & friendly staff. Beautiful facility.


StarStarStarStarStar Need to come here for the care is 1st class and with no pain while these pros fixed my teeth —    (Patient since 2014)

Need to come here for the care is 1st class and with no pain while these pros fixed my teeth


StarStarStarStarStar  —    (Patient since 2015)

Overall positive experience. The Dr. and her staff are all very professional and are also lovely people.


StarStarStarStarStar FIRST VISIT —    (Patient since 2015)

DR CUMBERBATCH AND HER STAFF ARE THE MOST FRIENDLY PEOPLE! THEY WENT OUT OF THEIR WAY TO FIT ME IN FOR A FIRST VISIT. I WOULD HIGHLY RECOMMEND JOY DENTAL CENTER


StarStarStarStarStar I came in there in extreme pain and now I am pretty good —    (Patient since 2015)

I came in there in extreme pain and now I am pretty good. After my surgery that I am suppose to have this Tuesday I will have to wait to come back for check ups. I do plan on doing this because the last dentist that I went to messed everything up. Since I was treated the way that every dentist treats people I will be bringing my kids here.


StarStarStarStarStar I will be changing my kids dentist to Joy dental. Everyone made me feel welcomed —    (Patient since 2015)

I will be changing my kids dentist to Joy dental. Everyone made me feel welcomed. They treat you as a person & care banout your feelings & wellbeing. Thank you joy dental for putting me at ease while my dental work was being done.


StarStarStarStarStar Dr. Cumberbatch is an awesome doctor! She has the greatest patients for my kids —    (Patient since 2015)

Dr. Cumberbatch is an awesome doctor! She has the greatest patients for my kids. Her humming calms myself and kids during treatment, her spirits are just amazing. Nubia is an awesome person and great with my kids as well. The entire staff are just great and make you feel like part of the team.


StarStarStarStarStar Great experience! I am so glad that I walked in —    (Patient since 2015)

Great experience! I am so glad that I walked in. They saw me with no appointment and pampered me from arrival to exit. A very knowledgeable and caring staff, the office itself has a relaxing home appeal to it. Thanks Dr. Cumberbatch and crew!


StarStarStarStarStar This was a very pleasent experience. —    (Patient since 2015)

This was a very pleasent experience.


StarStarStarStarStar I could only do that after the job is finish sometime this month —    (Patient since 2014)

I could only do that after the job is finish sometime this month. I will be delighted to share my experience with the world! Aggravated Tiger


StarStarStarStarStar This is the most amazing dental office I have ever visited —    (Patient since 2014)

This is the most amazing dental office I have ever visited. You just know you are going to be ok as soon as you walk in. The atmosphere is unique and the people are the best! Now go have your dental checkup,You will not be disappointed.


StarStarStarStarStar Great Job —    (Patient since 2014)

5 Stars Every step of the way everyone was looking out for you. The temps that were put in place while my bridge and cap are being made look and feel like the finished product. Dr. Cumberbatch has a Super Place for your dental health! Thanks Gil J.


StarStarStarStarStar Please see comments above. —    (Patient since 2014)

Please see comments above.


StarStarStarStarStar Very clean and the staff members are extremely friendly!! I have never been to a dentist office as... —    (Patient since 2014)

Very clean and the staff members are extremely friendly!! I have never been to a dentist office as nice as Joy Dental's! Absolutely enjoyed my visit and look forward to returning in the near future!


StarStarStarStarStar Outstanding start up.It's obvious that this clinic was built and staffed to the highest standards —    (Patient since 2014)

Outstanding start up. It's obvious that this clinic was built and staffed to the highest standards. Professional knowledge, communications skills and caring for the patient were indeed impressive.


StarStarStarStarStar it was the most pleasant dental experience i ever had and it was absolutely pain free —    (Patient since 2014)

it was the most pleasant dental experience i ever had and it was absolutely pain free. Dr Cumberbatch is so caring and take time to make sure you understand everything before she does it. GREAT VISIT!!!!


StarStarStarStarStar Super friendly staff!.. They even walk you around the facility to become familiar with it —    (Patient since 2014)

Super friendly staff!.. They even walk you around the facility to become familiar with it. My 4yr old daughter went for her 1st check up and the staff was wonderful to her. She had a great 1st experience. Dr. Cumberbatch was so kind and gentle, works great with kids.


StarStarStarStarStar Joy Dental has a great relaxing environment. The staff is very nice —    (Patient since 2014)

Joy Dental has a great relaxing environment. The staff is very nice. Our family had the greatest experience there.


StarStarStarStarStar Joy Dental staff is extremely courteous. Treat you with respect and kindness. Dr —    (Patient since 2014)

Joy Dental staff is extremely courteous. Treat you with respect and kindness. Dr. Cumberbatch is sweet and a great Dentist. The facility is super clean and beautiful. Anyone that goes there will enjoy the experience.


StarStarStarStarStar My first visit at Joy Dental was a great experience from the moment I walked in I was greeted I... —    (Patient since 2014)

My first visit at Joy Dental was a great experience from the moment I walked in I was greeted I felt welcomed and relaxed. The Dentist and staff were knowledgeable, informative and very friendly.


StarStarStarStarStar I've never had such a great experience at the dentist —    (Patient since 2014)

I've never had such a great experience at the dentist. The staff is very professional, polite and helpful. Dr Cumberbatch explained everything and answered any questions that I had. You won't hear most people say this, but I'm looking forward to my next dentist appointment. They came highly recommended, and now I know why.


StarStarStarStarStar AWESOME Dentist ! —    (Patient since 2014)

After my dentist of 15 years retired, I was looking for a new dentist close to home. Well I found the perfect match . . Dr. Fay Cumberbatch. She and her staff are so professional, explained the procedures, prices, etc... I would highly recommend her to anyone. She will take the time to listen.


StarStarStarStarStar Best experiences that I have ever had at a dentist... —    (Patient since 2014)

I can honestly say this was one of the best experiences that I have ever had at a dentist office,(and that is saying alot!) I was at ease every step of the way. My hygienist Tino, is amazing!! I will be a long term patient at this office!!


StarStarStarStarStar Ready for my next visit —    (Patient since 2014)

My experience was great. Dr Cumberbatch and staff are very good at what they do. Ready for my next visit.


StarStarStarStarStar Ready for my next visit —    (Patient since 2014)

My experience was great. Dr Cumberbatch and staff are very good at what they do. Ready for my next visit.


StarStarStarStarStar First Time at Joy Dental —    (Patient since 2014)

For the first time at Joy Dental, the staff was especially friendly. My hygienist was so nice to explain everything in detail to me and made me feel comfortable just chatting with her. The facility is new and clean, which is great. I'll be coming back again with my husband next time.


StarStarStarStarStar Soothing Christian Atmosphere to the BODY, MIND SOUL —    (Patient since 2014)

My first appointment was scheduled fairly early the same month also my next appointment without having to wait a long time to get my CROWN started. The atmosphere was a Christian atmosphere with music that was PEACEFUL and soothing to the mind, body and soul.


StarStarStarStarStar The whole experience —    (Patient since 2014)

The whole experience was amazing. I did however have to wait an hour until the process could start but that was due to computers being down. The staff was very apologetic and even Dr. Cumberbatch came introduced herself and apologized. It was just one of those days where computers wanted to be stubborn! From the time you walk in the door until you leave you are treated with respect and care. Dr Cumberbatch was very pleasant and patient and took very good care of me. Janet was the assistant and I absolutely loved her to pieces! I honestly can say and I have told family and friends this truly is the best dentist i have ever been to in all my 40yrs of life. I have already recommend 2 friends to go here.


StarStarStarStarStar I will set an appointments for entire family, great job! —    (Patient since 2014)

I will set an appointments for entire family, great job!


StarStarStarStarStar Very Warm and comfortable atmosphere for a dental office. Everyone was very helpful and sweet —    (Patient since 2014)

Very Warm and comfortable atmosphere for a dental office. Everyone was very helpful and sweet. I look forward to go there for all my Dental needs.


StarStarStarStarStar Going to Joy Dental is like a spa for your mouth. The facility is beautiful and tranquil —    (Patient since 2014)

Going to Joy Dental is like a spa for your mouth. The facility is beautiful and tranquil. Even the most dental phobic patients, like myself, will feel at ease just walking into the office. I love the Christian music playing overhead and hearing Dr. C humming is a soothing feeling for me. My 3 kiddos were at ease in the care of the staff as well.


StarStarStarStarStar This NEW DENTAL OFFICE IS SO BEAUTIFUL! PEOPLE FRIENDLY AND HELPFUL! MY HYG —    (Patient since 2014)

This NEW DENTAL OFFICE IS SO BEAUTIFUL! PEOPLE FRIENDLY AND HELPFUL! MY HYG. WAS VERY PATIENT AND COMPLETE!


StarStarStarStarStar Excellent service and amazing equipment.  —    (Patient since 2014)

Excellent service and amazing equipment.


StarStarStarStarStar It was a very pleasing experience. —    (Patient since 2014)

It was a very pleasing experience.


StarStarStarStarStar Very pleasant and friendly staff. Facility was nice. Would recommend to others —    (Patient since 2014)

Very pleasant and friendly staff. Facility was nice. Would recommend to others


StarStarStarStarStar First Time Visit! —    (Patient since 2014)

First visit was very enjoyable! The Joy Dental staff are very friendly and knowledgeable.


StarStarStarStarStar Thank you!😍 —    (Patient since 2014)

Dr. Cumberbatch Words cannot express my gratitude for your compassion, care, and overwhelming generosity to me. God used you to bless me, relieve me of some of the stress about my mouth, and advise me of what I will need to do in the future. Thank you!You are an amazing blessing. Sincerely Janae Wheatfall


StarStarStarStarStar  —    (Patient since 2014)

I feel everyone went way beyond the minimum to take extra special care of me. I enjoyed my visit from beginning to end. These are wonderful people. I found my new dentist.


StarStarStarStarStar My experience here was well beyond any expectations I had before my visit, thank you so very much... —    (Patient since 2014)

My experience here was well beyond any expectations I had before my visit, thank you so very much for the outstanding dental care and keep up the great work!


StarStarStarStarNo Star Was very impressed with the latest dental equipment, how expedient things were done - as far as... —    (Patient since 2014)

Was very impressed with the latest dental equipment, how expedient things were done - as far as creating a baseline for first-time patients, and great dental care given. Was very pleased.


StarStarStarStarStar Excellent!  —    (Patient since 2014)

Excellent service and dental care! Will definitely recommend. I was warmly greeted. I didn't have to wait long to be called back. My dental situation was clearly explained to me. Dr. Cumberbatch is very gentle and made me feel very comfortable during my procedure.I love that the rooms are semi private and I felt comfortable sharing my concerns. On a last note the staff was knowledgeable, friendly and courteous.


StarStarStarStarStar Joy Dental provided our family with a great experience and we will be back! We are very happy with... —    (Patient since 2014)

Joy Dental provided our family with a great experience and we will be back! We are very happy with our decision to visit and I highly recommend Joy Dental.


StarStarStarStarStar Best dentist office I have every be in. All of the latest equipment and wonderful staff —    (Patient since 2014)

Best dentist office I have every be in. All of the latest equipment and wonderful staff. Very professional.


StarStarStarStarStar Great —    (Patient since 2014)

Excellent care, thank yall so much


StarStarStarStarStar Great dental practice —    (Patient since 2014)

I've been a patient of Dr. Cumberbatch for nearly 20 years. Would highly recommend her from a quality of care and patient experience standpoint.


StarStarStarStarStar Dr cumberbach is very thorough and explains everything and give you the choice of what you would... —    (Patient since 2014)

Dr cumberbach is very thorough and explains everything and give you the choice of what you would like to have done She is also a great artist


StarStarStarStarStar Nice visit —    (Patient since 2014)

Great place for dental needs.


StarStarStarStarStar Joel —    (Patient since 2014)

My experience at Joy Dental was professional and courteous.


StarStarStarStarStar This place is great, everyone very friendly and you are welcomed and made to feel "at home" —    (Patient since 2014)

This place is great, everyone very friendly and you are welcomed and made to feel "at home". Treatment was well explained and so were financial obligations, etc. I will refer all my friends and my whole family!!


StarStarStarStarStar The experience was fantastic —    (Patient since 2014)

The experience was fantastic.


StarStarStarStarStar This is a 5 star experience —    (Patient since 2014)

Wonderful staff and a doctor with the best hands at work I have ever experienced.


StarStarStarStarStar Great design for a dental office  —    (Patient since 2014)

Great design for a dental office


StarStarStarStarStar Very modern and professional dental experience. —    (Patient since 2014)

Very modern and professional dental experience.


StarStarStarStarStar The experience was great. —    (Patient since 2014)

The experience was great.


StarStarStarStarStar This is an awesome crew really got it together certainly know what their doing Thank You Fay,and... —    (Patient since 2014)

This is an awesome crew really got it together certainly know what their doing Thank You Fay,and may the Lord continue to bless you in your practice.


StarStarStarStarStar Procedures were explained were you can understand what they are going to do. —    (Patient since 2014)

Procedures were explained were you can understand what they are going to do.