Jones Eye Care

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Reviews

StarStarStarStarStar Jones Eye Care is The BEST!!👓 —    (Patient since 2016)

I recommend Jones Eye Care as being the finest I know in Memphis, and in the Memphis area. They go aboveboard to help you in every way possible. Dr. Jones is the Best! He is thorough in the examination of your eyes, stays on top of any eye conditions you might have, and is not satisfied until your vision is at it’s very best. Choose Jones Eye Care. Your eyes will Thank You!👓


StarStarStarStarStar Same day appointments, minimal wait time, extre... —    (Patient since 2019)

Same day appointments, minimal wait time, extremely knowledgeable and friendly staff. Dr. Sildiryan was so nice and knowledgeable! I will definitely be back!


StarStarStarStarStar Dr. Jones and his staff are great!!!! —    (Patient since 2017)

Dr. Jones and his staff are great!!!!


StarStarStarStarStar Best eye care I have ever received!  —    (Patient since 2019)

Jones eye care was by far the best eye care clinic I have ever been to. I am 37 years old and have worn glasses/contacts since I was 12, I have never had such a detailed exam or had my eyes dilated. The entire staff was very friendly and accommodating. Dr. Sildiryan was amazing! She made sure my husband and I both understood everything and gave us both excellent exams.


StarStarStarStarStar Jones Eyecare provides excellent service —    (Patient since 2019)

Jones Eyecare provides excellent service and created a very pleasant experience. They made my visit quick and delightful! They even helped me pick out a pair of glasses! Highly recommend Visiting Jones Eyecare for your Eyecare needs!


StarStarStarStarStar Care was courteous and timely —    (Patient since 2019)

Care was courteous and timely


StarStarStarStarStar I love this place.  —    (Patient since 2019)

I love this place. They actually know how to see you on your appointment time which is something that many doctors' offices fail at doing. The staff is friendly and courteous and the exams are thorough.


StarStarStarStarStar Great care  —    (Patient since 2017)

The staff at Jones Eye Care is personable, professional and efficient.


StarStarStarStarStar Dr Jones and his staff are just great. —    (Patient since 2016)

Dr Jones and his staff are just great. Everyone is friendly and professional. Dr Jones explains every aspect of the eye exam, and comparisons to prior years. He is always up on the latest options for treatments and new/improved contact lens. I feel completely confident in trusting my vision health to Jones Eye Care.


StarStarStarStarStar I was very please with my visit. Dr. Sildiryan ... —    (Patient since 2019)

I was very please with my visit. Dr. Sildiryan Is a very competent professional.


StarStarStarStarStar Dr Jones is the best. He is aware of our health... —    (Patient since 2017)

Dr Jones is the best. He is aware of our health conditions and the effects the conditions and medication to treat them might have on the eyes. That is reassuring. Plus, it I s just fun to go to the office. Everyone is efficient and friendly.


StarStarStarStarStar Always quality professional and friendly servic... —    (Patient since 2017)

Always quality professional and friendly service and care


StarStarStarStarStar Caring, professional, punctual and willing to e... —    (Patient since 2019)

Caring, professional, punctual and willing to explain, in plain language, what is going on


StarStarStarStarStar I was pleased with my care and service —    (Patient since 2019)

I was pleased with my care and service during my first visit to your office.


StarStarStarStarStar I love the personalized care I always receive a... —    (Patient since 2016)

I love the personalized care I always receive at Jones Eye Care.


StarStarStarStarStar Friendly staff as always  —    (Patient since 2017)

Friendly staff as always and detailed explanation of tests by Dr. She did say i do not need glasses to drive (although i should wear and will do so). She said she could send a form to get the "glasses needed" statement removed from my license. How do i get that done?


StarStarStarStarStar Dr. Jones always takes very good care of everyo... —    (Patient since 2017)

Dr. Jones always takes very good care of everyone in our family. He explains what is going on and what is being done and why. We had a little hiccup during our visit but he personally took great care of it and made everyone feel welcome and well cared for.


StarStarStarStarStar Visit was all around good, very professional. —    (Patient since 2019)

Visit was all around good, very professional.


StarStarStarStarStar Very professional team, love Dr. Jones bedside ... —    (Patient since 2019)

Very professional team, love Dr. Jones bedside manner. Nice office space.


StarStarStarStarStar Wonderful doctor and staff —    (Patient since 2017)

Wonderful doctor and staff


StarStarStarStarStar I just switched eye doctors and went to Jones E... —    (Patient since 2019)

I just switched eye doctors and went to Jones Eye Care and I couldn't be happier! Great location, great doctors and staff, and great experience!


StarStarStarStarStar Jones eyecare gives great professional service.... —    (Patient since 2016)

Jones eyecare gives great professional service. I have been using them for my eyecare exams and glasses annually for over 6 years.


StarStarStarStarStar My family visits Jones Eye care for the past fi... —    (Patient since 2016)

My family visits Jones Eye care for the past five years and we found tehm to be amazing. They explain everything in detail so that we understand better. Everyne who is working there are friendly.


StarStarStarStarStar Dr. Jones is the Man! —    (Patient since 2017)

Getting my eye exam is a very easy. Pleasant experience. Dr. Jones is a good mix of professionalism and a keen wit which makes my eye exam more entertaining than any other doctor visit! He diagnosed my macular degeneration several years ago and I believe, saved my eyesight from getting much worse.


StarStarStarStarStar Always a great experience at Jones Eyecare. The... —    (Patient since 2016)

Always a great experience at Jones Eyecare. They listen and provide options for you to consider.


StarStarStarStarStar Great Care —    (Patient since 2016)

Great care from ALL staff. I can always find frames that are one of a kind.


StarStarStarStarStar An all around great experience. Dr. Jones is gr... —    (Patient since 2017)

An all around great experience. Dr. Jones is great and so is his staff.


StarStarStarStarStar very fast service and the staff is pleasant W... —    (Patient since 2017)

very fast service and the staff is pleasant Well done....


StarStarStarStarStar Always a smooth, professional and on time exper... —    (Patient since 2016)

Always a smooth, professional and on time experience at Jones Eyecare


StarStarStarStarStar Visiting Jones Eye Care was great. I received p... —    (Patient since 2018)

Visiting Jones Eye Care was great. I received personalized attention in an unhurried manner.


StarStarStarStarStar Excellent! —    (Patient since 2016)

Dr. Jones and his staff are excellent. Everyone in the office is professional and caring. Dr. Jones takes his time and goes to great lengths to explain all test results.


StarStarStarStarStar Jones Eyecare is great! Everyone is friendly ... —    (Patient since 2017)

Jones Eyecare is great! Everyone is friendly and easy to talk with. Can't wait to get my new glasses!


StarStarStarStarStar Wouldn't take him anywhere esle —    (Patient since 2018)

Doctor s was awesome with my little man for his first visit to the eye doctor. She was patient kind and caring.


StarStarStarStarStar Great experience everyone was very professional... —    (Patient since 2017)

Great experience everyone was very professional and they were very helpful.


StarStarStarStarStar I am definitely giving 5 stars. I was a walk-i... —    (Patient since 2017)

I am definitely giving 5 stars. I was a walk-in customer and had no appointment. I was in and out of there quickly though and received excellent care.


StarStarStarStarStar  —    (Patient since 2017)

The online presence is good. We are always kept informed and reminders are timely.


StarStarStarStarStar  —    (Patient since 2017)

Always professional checkup, and Dr Jones and the rest of the staff are always very engaging


StarStarStarStarStar Professional, prompt, and courteous. I feel wel... —    (Patient since 2017)

Professional, prompt, and courteous. I feel welcomed and well cared for at Jones Eye Care.


StarStarStarStarStar Dr. Duncan and her staff were very professional... —    (Patient since 2017)

Dr. Duncan and her staff were very professional and courteous. My entire wait time and exam took less than an hour! IThey seem to have the latest equipment which gives me confidence that they are knowledgeable. Its so nice to go to an office that appreciates your time!


StarStarStarStarStar Dr. Jones and his staff provided me with except... —    (Patient since 2018)

Dr. Jones and his staff provided me with exceptional service. They were very professional while also making me feel comfortable. I would recommend Dr. Jones to my friends and family.


StarStarStarStarStar Jones Eye Care is wonderful! Dr. Jones is alway... —    (Patient since 2017)

Jones Eye Care is wonderful! Dr. Jones is always so thorough, professional, and friendly. The entire staff is extremely qualified and helpful. Very clean office with the most up to date equipment and technology. Also, they have an expansive eyeglass collection including the latest in trends and fashion.


StarStarStarStarStar Was very impressed from the front desk until my... —    (Patient since 2018)

Was very impressed from the front desk until my exam was completed with Dr Jones. He was very thorough and explained all tests and concerns. My husband will be making an appointment as well as my best friend.


StarStarStarStarStar Yearly Exam —    (Patient since 2017)

Dr. Jones did a great job and was very thorough. I never felt pressured to buy anything more expensive. He gave me plenty of options.


StarStarStarStarStar Dr. Jones and and staff have met every need... —    (Patient since 2016)

Dr. Jones and and staff have met every need for my eye care. Even squeezed me in for a quick look at a problem. Always impressed.


StarStarStarStarStar Enjoyed my visit to Jones Eye Care, staff seeme... —    (Patient since 2018)

Enjoyed my visit to Jones Eye Care, staff seemed knowledgeable and helpful with the exception of explaining costs. I was rushed through the option process of selecting my lenses and was not properly explained the cost associated with the decisions being made by the staff member helping me, then I was abrubtly told the amount I owed and it would be two weeks before I would have my glasses. Otherwise a pleasant experience.


StarStarStarStarStar Would come back. Friendly prompt service. —    (Patient since 2018)

Would come back. Friendly prompt service


StarStarStarStarNo Star Great experience —    (Patient since 2018)

This was my first visit and everyone was very helpful and thorough. They went over all of the test results with me and made recommendations. I am very happy with deciding to go there.


StarStarStarStarStar Jones Eye Care is one of the best places I have... —    (Patient since 2018)

Jones Eye Care is one of the best places I have ever been to get my eyes examined. Everyone is very friendly and the have the latest equipment. They take the time needed to do their job and to discuss .everything with you.


StarStarStarStarStar Great Experience —    (Patient since 2018)

Everyone was very pleasant and professional. Every step of the exam was explained in great detail. I will definitely visit Jones Eyecare again.


StarStarStarStarStar My experience at your clinic was wonderful your... —    (Patient since 2018)

My experience at your clinic was wonderful your providers and staff do a wonderful job!!!


StarStarStarStarStar All the way around, OUTSTANDING! —    (Patient since 2018)

I came to Jones eye care due to a referral, my previous eye specialist is in Wyoming and while I thought he was good, I was astonished by the GREAT service from Jones. The appointment was quick and professional. They were happy to answer my numerous questions and paused regularly to make sure I understood what was going on. They made sure to check that I felt comfortable with my new contacts. They made sure I knew what discounts were available for ordering contacts without turning it into a hard sell. All the way around, OUTSTANDING!


StarStarStarStarStar I love the friendly faces . They are on their j... —    (Patient since 2017)

I love the friendly faces . They are on their job.I will tell anybody if u need your eyes check please this is the place Jones eye care is it !😃


StarStarStarStarStar Great appointment. Intern did a great job. Fr... —    (Patient since 2016)

Great appointment. Intern did a great job. Friendly answered all my questions.


StarStarStarStarStar Gary Jordan —    (Patient since 2018)

I have a high rx which is hard to pin point. Dr. Jones and staff put in the extra time and effort to insure I have the rx I need. Thanks to all!


StarStarStarStarStar One of the Best —    (Patient since 2016)

The doctor and staff are very friendly, professional and thorough. I would definitely recommend them.


StarStarStarStarStar Great service and very professional!  —    (Patient since 2017)

Great service and very professional!


StarStarStarStarStar Always taken very good care of me. —    (Patient since 2017)

Always taken very good care of me.


StarStarStarStarStar Friendly staff who make you feel comfortable. —    (Patient since 2017)

Friendly staff who make you feel comfortable and appreciated. Dr. Jones takes time to fully explain your ocular issues. I'm very pleased with Jone's Eye Care and have recommended their services to my family.


StarStarNo StarNo StarNo Star Disappointed with impersonal service —    (Patient since 2018)

I thoroughly enjoyed the doctor I saw but was very disappointed with the staff. They were rude to me over the phone and I did not feel treated as a valued patient. I felt dismissed by the staff and I can’t see myself returning (unfortunately).


Reply

Mary, Thank you for the feedback. Obviously this is concerning. I hope to speak with you soon about how we could have improved your experience. Brent Jones, O.D.

StarStarStarStarStar Dr. Jones and his staff are awesome! I have bee... —    (Patient since 2018)

Dr. Jones and his staff are awesome! I have been going to Dr. Jones for years and every time I go, I am always welcomed and receive great services.


StarStarStarStarStar Very pleased with Jones Eyecare. Employees are ... —    (Patient since 2018)

Very pleased with Jones Eyecare. Employees are knowledgeable and friendly . Exam was thourghly explained and I was seen at scheduled time with no waiting.


StarStarStarStarStar Fantastic people at Jones Eye Care!Thank you, ... —    (Patient since 2017)

Fantastic people at Jones Eye Care! Thank you, Todd Myrick


StarStarStarStarStar Excellent eye doctor and facility!  —    (Patient since 2017)

Dr. Jones is a wonderful choice for your eye-care needs. The clinic itself was recently remodeled and offers the latest technology for a thorough exam. He explains everything thoroughly and offers options to consider so you can find the best solution (in my case contact lenses) to fit your needs. The technicians and administrative staff are friendly and make you feel welcome. I highly recommend Jones Eye Care!


StarStarStarStarStar I have been using Jones Eye Care for a few year... —    (Patient since 2018)

I have been using Jones Eye Care for a few years now. I love the Dr’s and their employees! I now take my whole family here for vision needs. They are so friendly, answer any questions you may have and will try any and everything to make you comfortable.


Reply

Thank You, Amber!!

StarStarStarStarStar Great Office. I look forward to seeing the staf... —    (Patient since 2016)

Great Office. I look forward to seeing the staff and like were they are located. I was happy to find them through my insurance and recommendations.


StarStarStarStarStar Great Service on all levels, —    (Patient since 2017)

Great Service on all levels,


StarStarStarStarStar Friendly Staff, Excellent Care —    (Patient since 2017)

Great service from the office personnel to the doctor. Very respectful of my time, but I didn't feel rushed and they took plenty of time to answer my questions as a new contact lens wearer.


StarStarStarStarStar Everyone was pleasant and helpful —    (Patient since 2017)

Everyone was pleasant and helpful


StarStarStarStarStar Dr Jones has a great accommodatied staff to han... —    (Patient since 2016)

Dr Jones has a great accommodatied staff to handle the customers needs in a friendly & professional manner.


StarStarStarStarStar Had a great visit!! Got in immediately and ever... —    (Patient since 2017)

Had a great visit!! Got in immediately and everyone was super nice!!!


StarStarStarStarStar Excellent —    (Patient since 2018)

I am a long time patient with Dr Jones and, as usual, his exam and review was excellent. I also feel that the current staff is one of the best there has been in that office. Very pleased overall.


StarStarStarStarStar The staff was professional, polite, and very he... —    (Patient since 2018)

The staff was professional, polite, and very helpful. The service here was amazing.


StarStarStarStarStar Always great professional Service —    (Patient since 2018)

Always great professional Service


StarStarStarStarStar Jones eye care was great! —    (Patient since 2018)

Jones eye care was great! I’m new to the area, so didn’t have much information to go off of when chosing an eye doctor, but I certainly chose well! The atmosphere in the office is very welcoming and warm. Each of the staff was extremely kind to me and seemed to genuinely have my best interest in mind. Really excited to have found a wonderful place to take care of my eyes here in Memphis!


StarStarStarStarStar Well done. Nice staffs and on time —    (Patient since 2016)

Well done. Nice staffs and on time


StarStarStarStarStar Thanks. —    (Patient since 2018)

Thanks to the staff of Jones Eyecare for being so patient, understanding, and courteous.


StarStarStarStarStar Very professional and friendly doctor and staff... —    (Patient since 2017)

Very professional and friendly doctor and staff.


StarStarStarStarStar I have had the same optometrist for the past 15... —    (Patient since 2017)

I have had the same optometrist for the past 15 years and I was very concerned about changing after my recent move. My former doctor referred me to Dr. Jones and I found everyone in their office to be both personal and professional.


StarStarStarStarStar Larry —    (Patient since 2016)

They have modern equipment, good knowledge and great service


StarStarStarStarStar Friendly Atmosphere & Professional Service —    (Patient since 2017)

Friendly Atmosphere & Professional Service


StarStarStarStarStar Excellent service and well-run office, as usual... —    (Patient since 2016)

Excellent service and well-run office, as usual.


StarStarStarStarStar Dr. Jones and Erin were wonderful!  —    (Patient since 2017)

Dr. Jones and Erin were wonderful!


StarStarStarStarStar Everyone was very professional and so polite. —    (Patient since 2017)

Everyone was very professional and so polite.


StarStarStarStarStar Chris hopkins —    (Patient since 2016)

The online system was convenient, easy to used and response time quickly.


StarStarStarStarStar Outstanding service on all fronts. Worked me in... —    (Patient since 2017)

Outstanding service on all fronts. Worked me in when I had a sudden problem occur and maintained a positive, cheerful, professional demeanor at all times. Actually apologized to me several times about having to wait even though it was me who'd caused any delays.


StarStarStarStarStar Was seen immediately without an appointment —    (Patient since 2017)

Was seen immediately without an appointment


StarStarStarStarStar Great staff and extremely efficient with the s... —    (Patient since 2016)

Great staff and extremely efficient with the services they provide.


StarStarStarStarStar Awesome office.  —    (Patient since 2017)

Awesome office. Everyone is nice and professional. The front desk is always very professional.


StarStarStarStarStar Jones eye care was nothing but wonderful. I sat... —    (Patient since 2017)

Jones eye care was nothing but wonderful. I sat in the waiting room no longer than 10 minutes, and all of the optometrists were personable and fun.


StarStarStarStarStar Satisfied Customer —    (Patient since 2016)

You will not be disappointed with the friendly competent staff at Jones Eyecare.


StarStarStarStarStar Exceptional Service —    (Patient since 2017)

Always very comfortable that I will get an exceptional eye exam and other service from Dr Jones.


StarStarStarStarStar You have a well run office. I like the personne... —    (Patient since 2017)

You have a well run office. I like the personnel. Dr. Jones is very through.


StarStarStarStarStar AMAZING :) —    (Patient since 2017)

AMAZING :) Dr. Jones and his staff are super friendly! GREAT experience! GREAT Doctor! GREAT Place!


StarStarStarStarStar Crombie —    (Patient since 2016)

Very unsatisfactory visit


StarStarStarStarStar Great Experience —    (Patient since 2017)

The exam was top notch. Everything was double-checked for accuracy. The selection of frames was impressive, and Erin helped suggest some frames. She found the perfect frames for me and walked me through the different lens materialist make sure I got the one that is best for me. Very professional treatment.


StarStarStarStarStar You guys were prompt courteous and just overall... —    (Patient since 2017)

You guys were prompt courteous and just overall awesome. There is no one else I would trust with my eyes!


StarStarStarStarStar Everything was great as always. —    (Patient since 2017)

Everything was great as always.


StarStarStarStarStar Wait time in Dr's room —    (Patient since 2016)

Everything was great, with the exception of the wait in the chair (dr's room)


StarStarStarStarStar This is a very competent, caring practice. High... —    (Patient since 2016)

This is a very competent, caring practice. Highly recommend.


StarStarStarStarStar Dr. Jones and his staff are terrific. My whole ... —    (Patient since 2017)

Dr. Jones and his staff are terrific. My whole family is under their care. They are professional and courteous.


StarStarStarStarStar Excellent service  —    (Patient since 2017)

lovely staff and appointments are always quick and concise but very informative and thorough


StarStarStarStarStar excellant service from a good crew working foi ... —    (Patient since 2016)

excellant service form a good crew working foi you. always a pleasure at my appointments


StarStarStarStarStar Excellent experience!Loved the staff & Docs! —    (Patient since 2017)

Excellent experience! Loved the staff & Docs!


StarStarStarStarStar Solid Optrician experience! —    (Patient since 2017)

Dr. Jones & staff work very efficiently to provide great experience for patients. State of the art technology, kind & friendly service.


StarStarStarStarStar Always a pleasant and satisfying experience —    (Patient since 2016)

Jone's Eye Care is always a good experience. Dr Jones is very thorough and always willing to answer any questions you may have about the exam and the health of your eyes. And Jennifer, the office manager, is very knowledgeable about the various eyeglass packages and their prices. She is very patient and willing to help you find the right package.


StarStarStarStarStar Highly recommend Jones Eye Care! —    (Patient since 2017)

All of the staff were AMAZING! As a first time customer, they made me feel at home and comfortable. And Dr. Jones was very thorough, took time to listen and explained the changes in my prescription. I appreciated the honest feedback and help that was offered in picking out my new frames! I love them! Overall I would highly recommend visiting Jones Eye Care!


StarStarStarStarStar Friendly and efficient staff! —    (Patient since 2017)

Friendly and efficient staff!


StarStarStarStarStar Dr. Jones was able to see me immediately when I... —    (Patient since 2017)

Dr. Jones was able to see me immediately when I was poked in the eye. He even came in on Sunday for a check up because he was going to be out of town. Great customer service!


StarStarStarStarStar All staff was very helpful and Dr. Duncan is th... —    (Patient since 2017)

All staff was very helpful and Dr. Duncan is the best !!!


StarStarStarStarStar New Patient —    (Patient since 2017)

This was my first experience with the team at Jones Eye Care in Germantown. It went really well. The staff was friendly upon arrival and efficient throughout the entire process. I have tried a number of eye care facilities in the Memphis area but I think I will come back to Jones in the future.


StarStarStarStarStar Dr Jones is very knowledgeable. He is very appr... —    (Patient since 2017)

Dr Jones is very knowledgeable. He is very approachable with questions.


StarStarStarStarStar The staff and Dr. Jones were wonderful with my... —    (Patient since 2017)

The staff and Dr. Jones were wonderful with my 7-year old daughter! They explained to her everything that was going to happen before they did each test. This helped her remain calm and allowed them to do everything they needed to do to check her eyes. She left the office very excited about the new glasses she was going to be getting!


StarStarStarStarStar Best Optometrist in Germantown! —    (Patient since 2017)

I have been seeing Dr Jones for my eyecare needs for many years now! His staff is very attentive and personable. I have recommended him to everyone I know.


StarStarStarStarStar Professional service rendered in a timely manne... —    (Patient since 2017)

Professional service rendered in a timely manner by friendly technicians.


StarStarStarStarStar Dr Jones is the Best in Memphis!He listens to ... —    (Patient since 2017)

Dr Jones is the Best in Memphis! He listens to your concerns and offers helpful solutions. Innovative, knowledgeable and caring are good descriptors for Dr Jones.


StarStarStarStarStar Ignored and Tricked —    (Patient since 2017)

The assistant who checked my eyes was in training. She was very nice as she was learning. The main woman with blonde straight hair was not personable. The assistant in training needed help and she made her seem incompetent when in reality did not leave the computer in an operable state. The assistant asked her a question as I had my contacts in the wrong eyes and we were wondering if I needed to switch them prior to the tests. The woman ignored her and myself as I asked if I needed to switch my contacts. I informed the assistant AND the eye doctor that I was only coming in for glasses and I preferred to no longer wear contacts. The doctor advised that that was fine but then proceeded to leave the room and bring back some trial contacts to try that were not even usable as I could not see clear from my left eye because they did not have the rx in trial. No big deal as I assumed she was just checking her rx. I said again that I only want glasses and she said she was just writing an rx. I then picked out a pair of glasses. That woman was very helpful. The reason why I will NEVER return for real this time as I have said this before is because they proceeded to charge me a contact copay and a fitting even though I said TWICE that my visit was for glasses only. The rx that I paid 60 for is not even useable. I felt tricked out of money and for this I have no trust and respect for this clinic.


StarStarStarStarNo Star Excellent service and care provided by staff an... —    (Patient since 2017)

Excellent service and care provided by staff and Dr. Jones.


StarStarStarStarStar  —    (Patient since 2017)

I had a. Very I had a very good experience at your place earlier this week. Everyone was very nice and seemed to care about me...especially straightening another pair of rare glasses. I will be happy to recommend your services!


StarStarStarStarStar I really liked Dr. Duncan. She was very helpful... —    (Patient since 2017)

I really liked Dr. Duncan. She was very helpful in finding a solution to my being able to see in surgery.


StarStarStarStarStar Excellent and exceptional experience. —    (Patient since 2017)

The only error that I have with the online site is the selection of glasses did not match the actual clinic inventory (no Cole Haan).


StarStarStarStarStar Very professional staff. Thorough services ren... —    (Patient since 2017)

Very professional staff. Thorough services rendered. I'm a very happy patient!!


StarStarStarStarStar I love this facility and the staff are great!  —    (Patient since 2017)

I love this facility and the staff are great!


StarStarStarStarStar 5 stars, great care, nice people. —    (Patient since 2017)

5 stars, great care, nice people.


StarStarStarStarStar Always a great experience —    (Patient since 2016)

Dr. Jones and his staff are superb. They always take all the time you need and never make you feel rushed. They are friendly from the time you enter until the time you leave. They also explain all aspects of your tests and exams and answer any questions you may have. I feel very comfortable trusting my eye care to Jones Eye Care.


StarStarStarStarStar Excellence. Knowledgeable, friendly, helpful s... —    (Patient since 2017)

Excellence. Knowledgeable, friendly, helpful service.


StarStarStarStarStar My visit was great. Quick and informative, the ... —    (Patient since 2017)

My visit was great. Quick and informative, the staff were professional and courteous, no complaints.


StarStarStarStarStar Everyone except the Dr. taking the place of Dr.... —    (Patient since 2017)

Everyone except the Dr. taking the place of Dr. Jones who was on vacation was super friendly. She seemed competent but not the best bed side manner.


StarStarStarStarStar Great Eyecare —    (Patient since 2017)

Great service. No wait time ( except for my glasses, which is no biggie) friendly staff and Dr. Duncan was great, especially explaining things along the way. Will definitely return next year :)


StarStarStarStarStar Great experience  —    (Patient since 2017)

Great care. Great Doctor. Great staff. Thorough evaluation.


StarStarStarStarStar Jones Eye Care is the best. I wouldn't go anyw... —    (Patient since 2017)

Jones Eye Care is the best. I wouldn't go anywhere else.


StarStarStarStarStar Great people and great service and a great Doct... —    (Patient since 2017)

Great people and great service and a great Doctor.. Not one complaint.


StarStarStarStarStar Great People —    (Patient since 2017)

Everyone in the office was very friendly and attentive. I had great confidence I was getting quality care.


StarStarStarStarStar I love Jones Eyecare!  —    (Patient since 2017)

I love Jones Eyecare! Everybody there is so kind and works with your budget. I discussed my concerns about my vision with Dr. Jones, and not only did he call me in prescription eye drops for my allergies, but he recommended a new kind of lens that will make my hours of staring at a computer easier on my eyes! I like their strong online presence, like being able to fill in paperwork and send it in via email, which saves time when you're going on your lunch break. Five stars from me!


StarStarStarStarStar Staff is very good doctor is excellant —    (Patient since 2017)

Staff is very good. The doctor who checked my wife and me was nice. She spent enough time to evaluate the eye glass number. New machines and instruments, that gives comfort that results would be appropriate.


StarStarStarStarStar Very professional and friendly —    (Patient since 2017)

Very professional and friendly


StarStarStarStarStar Visit Follow-up —    (Patient since 2017)

I am a long-time contact wearer and had been suffering from nagging eye irritation for about three weeks. I travel a great deal so finding time to get an appointment to have it looked at was challenging. I called last Friday morning and explained my situation to the receptionist. She scheduled me to see Dr. Jones at the time the office opened on Saturday morning. I was able to get back to see him within minutes and Dr. Jones then quickly assessed my condition and prescribed medications to clear up the irritation. By the following day it was nearly completely gone.


StarStarStarStarStar Fantastic Place —    (Patient since 2017)

Best service from an optometrist that I have ever received from the exam through the frames purchase. HIGHLY RECOMMENDED!


StarStarStarStarStar Really don't feel I can comment on my experienc... —    (Patient since 2017)

Really don't feel I can comment on my experience until I finish getting my glasses!


StarStarStarStarStar Always professional. Always courteous. I'm a re... —    (Patient since 2017)

Always professional. Always courteous. I'm a regular.


StarStarStarStarStar Always friendly and knowledgable. —    (Patient since 2017)

Always friendly and knowledgeable.


StarStarStarStarStar Efficient and customer oriented care. —    (Patient since 2017)

Efficient and customer oriented care.


StarStarStarStarStar Great Experience! —    (Patient since 2017)

I enjoyed my visit so much that I referred my mother to this group. Her current optometrist moved me out to Lakeland, and because it is quite of a drive, she asked me to give her a review of my experience here. Everyone is so helpful and friendly!


StarStarStarStarStar The Best Eye Care in Town —    (Patient since 2016)

Jones Eye Care on Exeter Rd. is the BEST all around eye care to be found. I discovered them by accident, and now I would go no where else. From the friendly staff, to the expertise of the doctors, you will know in a very few minutes that you are in the very best hands. If it was possible to give them six stars, I would!


StarStarStarStarStar My visit was excellent. Staff was very friendl... —    (Patient since 2016)

My visit was excellent. Staff was very friendly and professional. Doctor gave me some free samples for my condition.


StarStarStarStarStar Good service . —    (Patient since 2016)

Good service and good conversation and knowledge about my eye health.


StarStarStarStarStar Excellent service. Worked me in without an app... —    (Patient since 2016)

Excellent service. Worked me in without an appointment because if eye pain. Dr. Jones was immediately in top of things. A great experience.


StarStarStarStarStar Excellent staff service and state of the art eq... —    (Patient since 2016)

Excellent staff service and state of the art equipment.


StarStarStarStarStar Excellent care provided by very pleasant staff —    (Patient since 2016)

Excellent care provided by very pleasant staff


StarStarStarStarStar Great Eyecare Services —    (Patient since 2016)

The staff was nice and helpful. They were very informative to all my questions.


StarStarStarStarStar Great office visit, do not try to push extras... —    (Patient since 2016)

Great office visit, do not try to push contacts or glasses sales. Just extremely thorough exam, and review of any issues to discuss


StarStarStarStarStar Since coming to Germantown I have gone to Jones... —    (Patient since 2016)

Since coming to Germantown I have gone to Jones Eye Care and am a big fan. I feel they have the technology and atmosphere to take care of my eyes and make sure I maximize a prescription that can allow me to see properly. They have always been friendly and a pleasant experience.


StarStarStarStarStar The front office staff is very professional. Th... —    (Patient since 2016)

The front office staff is very professional. They talk to patient in professional way and add some humor too. When a patient comes in they are the first to be seen. Back office nurses are very open,you get a warm feeling Dr.Jones is really great dr to me. He explains everything about what he will be doing and checking for things. He explains it so you can understand his plan. All in all the best Dr I have had. So to all thanks 👍


StarStarStarStarStar Everyone was so thoughtful.  —    (Patient since 2016)

Everyone was so thoughtful.


StarStarStarStarStar I appreciate the care I receive each time I hav... —    (Patient since 2016)

I appreciate the care I receive each time I have an appointment. It is so nice to be treated in a friendly and professional way. Not to mention, the up-to-date equipment for various tests affords a better eye examination. Very pleasant appointment... enjoyed it and feel I got a good quality check-up. THANK YOU, Jana Norrell


StarStarStarStarStar First class service —    (Patient since 2016)

Have been a patient with this organization for years and have always been treated great. The staff is knowledgable and caring. Would not hesitate to recommend this practice.


StarStarStarStarStar  —    (Patient since 2015)

Great employees and great service


StarStarStarStarStar Great customer service! Very personable staff.... —    (Patient since 2016)

Great customer service! Very personable staff.


StarStarStarStarStar The were friendly, fast, and thorough explaining ... —    (Patient since 2016)

The were friendly, fast, and thorough explaining what I needed to know. I have no comments on how to improve their service because the were excellent.


StarStarStarStarStar Missing infor —    (Patient since 2016)

After my payment on the examination fee, I requested and was given a copy of my prescription. I was disappointed to find that the information was not completed. The columns of Int Add, H Prism, and V Prism were not filled out. How can I get a copy of the complete prescription including my Pupillary Distance? thnx


StarStarStarStarStar Always a great experience —    (Patient since 2016)

Dr. Jones and his staff are the best. I am always greeted immediately upon entering. The staff are all friendly and helpful. I feel confident placing my vision needs in their care. Dr. Jones answers all questions, explains issues and treatments in easy to understand wording, and never makes you feel rushed.


StarStarStarStarStar  —    (Patient since 2016)

Jones Eye Care is always a professional experience.


StarStarStarStarStar  —    (Patient since 2017)

Dr. Jones, I greatly appreciate all the time you spent fitting me with the right prescription of lenses, especially working so thoroughly on my need for prism in my lenses. I look forward to getting my new lenses and wearing them and seeing better - not double vision!!!!!


StarStarStarStarStar Great and friendly staff!!! Today I saw Dr. Hao a... —    (Patient since 2017)

Great and friendly staff!!! Today I saw Dr. Hao and she is amazing!!!


StarStarStarStarStar I did not have an appt but my eyes were ectremel... —    (Patient since 2016)

I did not have an appt but my eyes were extremely irritated. It was a little before 1:00 pm and the staff let me wait for Dr. Jones to come back from lunch and he took care of me as soon as he came back. Thank you so much for prompt attention!


StarStarStarStarStar Wonderful service, first rate, very pleased... —    (Patient since 0001)

Wonderful service, first rate, very pleased


StarStarStarStarStar Very thorough and personable!!... —    (Patient since 2016)

Very thorough and personable!!


StarStarStarStarStar Always a comprehensive exam. Dr Jones is very competent and personable... —    (Patient since 2017)

Always a comprehensive exam. Dr Jones is very competent and personable


StarStarStarStarStar The staff was GREAT!!! The BEST eye experience EVER!!! Thanks to everyone that made my famillies e... —    (Patient since 2018)

The staff was GREAT!!! The BEST eye experience EVER!!! Thanks to everyone that made my famillies eye exam the best to date!!! Thanks


StarStarStarStarStar  —    (Patient since 2018)

It was a great experience and everyone was polite and assisted me well


StarStarStarStarStar Great experience.  —    (Patient since 0001)

Great experience. I will not go anywhere else and I will refer everyone I know here.


StarStarStarStarStar Friendly staff, speedy yet high quality service ... —    (Patient since 2017)

Friendly staff, speedy yet high quality service


StarStarStarStarStar Pleasant and helpful staff —    (Patient since 2017)

The staff at Jones Eye Care are so pleasant and helpful . They took great care of my 90 year old mother! Dr. Jones is great and the staff is wonderful!


StarStarStarStarStar Doc Jones and his crew are awesome! I have always been served immediately, efficiently and with a ... —    (Patient since 0001)

Doc Jones and his crew are awesome! I have always been served immediately, efficiently and with a smile. I would highly recommend this practice for its small but mighty first-hand appeal. I love that it is tucked into a shopping area so I have an excuse to shop after my appointment. Great, stylish frames and onsite lens grinding.


StarStarStarStarStar Judy Hobbs  —    (Patient since 2017)

Dr Jones is a great doctor and does a thorough exam. He leaves no stone unturned✌️✌ staff very friendly


StarStarStarStarStar It was a great experience!... —    (Patient since 2017)

It was a great experience!


StarStarStarStarStar Very friendly and knowledgeable staff. I was in and out of my appointment in no time. Dr. Jones i... —    (Patient since 2018)

Very friendly and knowledgeable staff. I was in and out of my appointment in no time. Dr. Jones is the best eye doctor ever!!


StarStarStarStarStar Excellent service provided —    (Patient since 2017)

Excellent service provided, when I ran out of contacts and needed a pair to get me through the next


StarStarStarStarStar Patient —    (Patient since 2018)

This certainly has not been my first visit to Jones Eye Care. The staff are ALWAYS courteous and very friendly. I'm not sure I could ever find a more professional group of people to deal with. Dr. Jones is very professional and is willing to answer questions and explain results of tests, and make recommendations as appropriate.


StarStarStarStarStar Dr. Jones and his staff were great! They were so helpful with my daughter and the issues she was h... —    (Patient since 2017)

Dr. Jones and his staff were great! They were so helpful with fitting my daughter with contacts and glasses. Dr. Jones was very thorough and did not rush through her exam.


StarStarStarStarStar Excellent staff and Doctor.... —    (Patient since 2017)

Excellent staff and Doctor.


StarStarStarStarStar I thought the service was great but I didn't like all the added cost on our glasses and plus copay... —    (Patient since 2019)

I thought the service was great but I didn't like all the added cost on our glasses and plus copays which made our cost over $500.00 for services and glasses but other than that appreciated the time THAT the doctor and his assistant took with us.


Reply

We are glad you enjoyed your visit with us and we certainly understand your frustration with the cost. Unfortunately, your insurance company sets the copay amounts for us; because we are in contract with them, we are unable to discount any copay. I hope this clears up any confusion and we look forward to helping you again in the future!

StarStarStarStarStar I strongly recommend Jones Eye Care! —    (Patient since 2017)

Excellent care. Excellent service. Excellent staff.


StarStarStarStarStar Dr Jones & staff are the best! —    (Patient since 2017)

Dr Jones & staff are the best!


StarStarStarStarStar Great Service —    (Patient since 2017)

I am always impressed with their level of service and kindness. My kids and I have been at Jones eye care and are very happy with them. They are always very comforting, explain everything that will happen, give the financial options (if there are any) and never make you feel weird for asking any questions. We love Jones eye care, have recommended them many times and will continue to do so. Thanks to the team at Jones eye care.


StarStarStarStarStar All my life, I have never had an eye appointment that I felt the doctor understood my condition —    (Patient since 2019)

All my life, I have never had an eye appointment that I felt the doctor understood my condition. Dr. Jones not only correctly identified my problem, but he also explained why I had problems with my previous attempts. Everyone At Jones Eye Care seems very happy and very attentive of their customers. I will definitely go back and will recommend to all my friends!


StarStarStarStarStar Great experience —    (Patient since 2017)

Extremely nice and helpful and professional at all times. Wasn't at any point treated as just the next patient in line.


StarStarStarStarStar Personable and genuine staff. —    (Patient since 0001)

Personable and genuine staff.


StarStarStarStarStar My visit was extremely great!! Dr Ho was great, it makes having to come to the eye Dr very... —    (Patient since 0001)

My visit was extremely great!! Dr Ho was great, it makes having to come to the eye Dr very pleasant!! I will be back there at my yearly time! Your staff is the best, very helpful, fun!!


StarStarStarStarNo Star Good optometrist —    (Patient since 2017)

I had a positive experience, but wish the front desk had given me more time when I was ordering glasses. Wonderful doctor, will definitely go back!


StarStarStarStarStar Dr Jones has been the most informative Dr with regards to finding contacts that fit  —    (Patient since 2016)

Dr Jones has been the most informative Dr with regards to finding contacts that fit . I also have dry eyes and he has been so helpful in helping solve my issue.


StarStarStarStarStar I was very pleased with the thoroughness of the exam and the assessment and treatment plan for my... —    (Patient since 2017)

I was very pleased with the thoroughness of the exam and the assessment and treatment plan for my condition. Dr. Hao is very knowledgeable, personable and professional. Courtney Lott took it upon herself to see if my (rather expensive) frames were still covered by warranty despite the fact that my dog chewed them up. Surprise! They are covered. It was a very good experience.


StarStarStarStarStar quick service. appreciate the time dr took answering my questions —    (Patient since 0001)

quick service. appreciate the time dr took answering my questions. look forward to getting my glasses.


StarStarStarStarStar I would have liked to be given the cost breakdown for each option I chose —    (Patient since 0001)

I would have liked to be given the cost breakdown for each option I chose. At the end my bill was 400$. I know I chose options however I was not given a 'breakdown' Yes I can ask for it. But it should be given without having to ask.


StarStarStarStarStar Great new digital tech for retinopathy. —    (Patient since 2017)

Great new digital tech for retinopathy.


StarStarStarStarStar Very professional group!! And super friendly!! —    (Patient since 0001)

Very professional group!! And super friendly!!


StarStarStarStarStar I am always nervous before going to the eye doctor —    (Patient since 2017)

I am always nervous before going to the eye doctor. When I arrived, I was cordially greeted by everyone on the staff. Dr. Jones and the staff immediately put all of my fears to rest and the experience was fabulous. These fearful feelings dissolved quickly and I actually had fun and left feeling uplifted knowing that I am in good hands. To my surprise I am looking forward to the next appointment. I will highly recommend Dr. Jones.


StarStarStarStarStar Dr Jones —    (Patient since 2017)

Dr. Jones does an excellent job of explaining all procedures and he is very knowledgeable and friendly. He scores a 10 for Best Optician!!! Thank you so much for the excellent care!!!


StarStarStarStarStar The entire team provided excellent services; they were courteous and professional. —    (Patient since 2016)

The entire team provided excellent services; they were courteous and professional.


StarStarStarStarStar unfriendly staff, high turnover, inexperienced employees.  —    (Patient since 2017)

unfriendly staff, high turnover, inexperienced employees.


StarStarStarStarStar Appointment rating —    (Patient since 2017)

Very professional and caring


StarStarStarStarStar Dr. Jones and his staff are just great —    (Patient since 2016)

Dr. Jones and his staff are just great. Dr Jones always takes all the time I need to explain my eye conditions. He is very patient and answers my questions fully every visit. I appreciate the staff and their friendliness too. And I like that his office has very up to date equipment and testing. I feel very confident about the diagnosis and test results.


StarStarStarStarStar The Very Best in Shelby Ct. —    (Patient since 2017)

Always have a great experience in Dr. Jones' office. The staff is friendly and professional, explaining every step of the exam. Dr. Jones takes great care to consider our health and and medication and how they affects our eyes. He explained all of these concerns in a patient friendly vocabulary. We always leave the office feeling at though they really care about us and we look forward to our visits. Can't say that about many health care providers. They are the greatest.


StarStarStarStarStar Very complete exam. And wonderful treatment by the in selecting new glasses. —    (Patient since 2015)

Very complete exam. And wonderful treatment by the in selecting new glasses.


StarStarStarStarStar The staff in your office are the most professional and courtesy among all the doctors offices I... —    (Patient since 2017)

The staff in your office are the most professional and courtesy among all the doctors offices I have ever encountered along with a very talented and understanding Doctor.


StarStarStarStarStar Highly Responsive  —    (Patient since 2017)

I had what I felt to be a fairly urgent matter going on with one of my eyes. I dropped in earlier than my scheduled appointment to see if I could be worked in. The staff was very responsive and Dr. Jones took the time to provide a thorough examination. I really appreciated them accommodating me on short notice.


StarStarStarStarStar The service I received was very friendly and professional —    (Patient since 0001)

The service I received was very friendly and professional. I was called back immediately and had no wait time for my appointment. . My results were explained fully and I recieved great care.


StarStarStarStarStar Everyone were very professional and courteous! —    (Patient since 0001)

Everyone were very professional and courteous!


StarStarStarStarStar Your office was highly recommended by April Armstrong and the staff was very professional and... —    (Patient since 2017)

Your office was highly recommended by April Armstrong and the staff was very professional and helpful.5 Stars


StarStarStarStarStar Dr. Jones is a great optometrist, I have been going to him every since I was able to wear glasses —    (Patient since 2017)

Dr. Jones is a great optometrist, I have been going to him every since I was able to wear glasses. His team is very respectful and confidential. Dr. Jones level of knowledge and accuracy of the field is phenomenal. I will and I have recommended Jones Eyecare to others to experience one of Memphis own leading Doctors.


StarStarStarStarStar Great service! —    (Patient since 2017)

Great Dr., great staff and great service, every time!


StarStarStarStarStar Have been seeing Dr Jones for several years —    (Patient since 2016)

Have been seeing Dr Jones for several years. Like the way he keeps up with modern equipment and improvements in eye exams. He is outstanding in his profession.


StarStarStarStarStar It takes too long to get the new glasses in —    (Patient since 0001)

It takes too long to get the new glasses in. Also thinking of going to a different eye doctor because of the front desk people. Too many things to sale you, I do not want to add to my bill. I hope theses thing get solved soon. My husband had the same problems, too.


StarStarStarStarStar I had never seen Dr. Jones before but this was a very pleasant experience. —    (Patient since 2016)

I had never seen Dr. Jones before but this was a very pleasant experience.


StarStarStarStarStar I rarely if ever refer anyone to anything. —    (Patient since 2016)

I rarely if ever refer anyone to anything.


StarStarStarStarStar Dr. Jones is good with patients, most of my family sees him now.  —    (Patient since 2016)

Dr. Jones is good with patients, most of my family sees him now.


StarStarStarStarStar The Staff was Very Nce and Professional and the Office was Very Clean and Comfortable!! —    (Patient since 0001)

The Staff was Very Nce and Professional and the Office was Very Clean and Comfortable!!


StarStarStarStarStar Loved it, felt like my hometown optometrist.  —    (Patient since 2016)

Loved it, felt like my hometown optometrist.


StarStarStarStarStar HAVE TOLD SEVERAL FRIENDS ABOUT YOU —    (Patient since 0001)

HAVE TOLD SEVERAL FRIENDS ABOUT YOU. DR JONES HAS HELPED SO BY HELPING ME GET MY PERNAMENT LENS AND NOW HE HAS SHARRED i CVOULD GET PERSCRIPTION SUNGLASSES WHICH i DID NOT KNOW. thanks!!!


StarStarStarStarStar Great staff and fabulous dr! Really appreciate them getting me in. Definitely will return!  —    (Patient since 0001)

Great staff and fabulous dr! Really appreciate them getting me in. Definitely will return!


StarStarStarStarStar Initial appointment was made with associate instead of requested doctor. Had to reschedule —    (Patient since 0001)

Initial appointment was made with associate instead of requested doctor. Had to reschedule. Excellent experience with Dr. Jones and staff on 12/3/15. Thx PS still need detailed invoice for wageworks documentation


StarStarStarStarStar Jones Eye Care was better than Vision Works for me. —    (Patient since 2015)

Jones Eye Care was better than Vision Works for me.


StarStarStarStarStar Thorough Exam —    (Patient since 2016)

Thank you, Dr. Jones and Team, for a very thorough examination and for explanations about why you were checking the things you checked! I feel I am in good hands with this office.


StarStarStarStarStar Great experience. I will definitely refer my friends and family.  —    (Patient since 0001)

Great experience. I will definitely refer my friends and family.


StarStarStarStarStar Dr. Jones is awesome —    (Patient since 2018)

Dr. Jones is awesome. He explains everything thoroughly and seems to really care that you are very happy with your glasses and/or contacts.


StarStarStarStarStar My needs were met perfectly. —    (Patient since 2017)

My needs were met perfectly.


StarStarStarStarStar excellent customer service —    (Patient since 2017)

excellent customer service


StarStarStarNo StarNo Star I thought the lens option was incredibly expensive —    (Patient since 0001)

I thought the lens option was incredibly expensive


StarStarStarStarStar Good experience with professional service. —    (Patient since 2016)

Good experience with professional service.


StarStarStarStarStar It would be beneficial to know what my out of pocket costs will be prior to the appointment so... —    (Patient since 2018)

It would be beneficial to know what my out of pocket costs will be prior to the appointment so that there are no surprises.


StarStarStarStarStar I am always impressed and pleased when I go to the office of Jones Eye Care, for the following... —    (Patient since 2014)

I am always impressed and pleased when I go to the office of Jones Eye Care. Here's why: 1. A warm, relaxed ambiance while being fully professional in every way. It's clearly well-run, smoothly efficient and the staff is courteous and well informed about my history, my needs and my options as a patient. 2. I love meeting with Dr. Jones! He is a kind, caring and good-humored person. He is very aware of my individual history and is so conscientious about my questions and my concerns in every way. He has been so dedicated to finding solutions to my unique needs, that I must say he goes well beyond any doctor I have known in this field, to listen, to explain new research, to suggest options and to follow through. I am not easy to please - and he has helped me with every step of problem solving with my vision. No-one at that office ever shows me anything but warm and genuine interest in doing all they can for me.


StarStarStarStarStar Paul Laney —    (Patient since 2016)

Very pleased with treatment of Doctor Jones and supporting staff. Believe they addressed all our questions and concerns.


StarStarStarStarStar Always Great —    (Patient since 2017)

We always have a great experience at Jones Eye Care. They always take time to explain what the test are and why they are needed. We never feel at though we are being rushed and they throughly answer our questions. Wish we had the same level of confidence in all our doctors.


StarStarStarStarStar Great eye care —    (Patient since 0001)

Professional, friendly, knowledgeable


StarStarStarStarStar Came back to look at glasses with my wife the next day. Looked around for about 15 minutes —    (Patient since 0001)

Came back to look at glasses with my wife the next day. Looked around for about 15 minutes. Didn't really receive much help other than a suggestion or two. We left and bought glasses somewhere else.


StarStarStarStarStar Your staff has always been very helpful and —    (Patient since 2016)

Your staff has always been very helpful during the visits and afterwards with any adjustments or questions.


StarStarStarStarStar Great office staff. Knowledgable and very helpful —    (Patient since 2016)

Great office staff. Knowledgable and very helpful. Also congrats to the lady that passed her exam and got the internship. The staff was very happy for her. The team positivity was awesome.


StarStarStarStarStar Great experience —    (Patient since 2015)

Dr. Jones addressed all my concerns and the glasses are excellent. Impressive imaging technology showing interior of the eye. Very friendly and efficient staff.


StarStarStarStarStar 5 starspup —    (Patient since 0001)

Great group of professionals


StarStarStarStarStar Excellent service throughout the office.  —    (Patient since 2015)

Excellent service throughout the office.


StarStarStarStarStar Excellent evaluation for contacts lenses —    (Patient since 2017)

Excellent evaluation for contacts lenses


StarStarStarStarStar Always a pleasure  —    (Patient since 2017)

Dr. Jones and his staff are easy to talk to and always answer any questions I have concerning my appointment or exams.


StarStarStarStarStar great place for eye care keep up the good work  —    (Patient since 2016)

great place for eye care keep up the good work


StarStarStarStarNo Star Pleasant experience —    (Patient since 2016)

The staff is VERY friendly and that made for a pleasant experience. I will definitely recommend this facility to others.


StarStarStarStarNo Star My exam was good however I did not know about the cost of "trying" contacts — 

My exam was good however I did not know about the cost of "trying" contacts. As it was explained to me it would only take a few minutes to try and see if I would be interested in them. When I checked out I was told the cost for instruction was $75.00. I was shocked and too embarrassed to say anything because another patient was also standing at the counter. As we are retired with limited income if I had know about the extra cost I would have passed just as I did for the digital pictures.


StarStarStarStarStar When clients have insurance problems they should rescheduled versus creating significant delays... —    (Patient since 2017)

When clients have insurance problems they should rescheduled versus creating significant delays past our appointments times.


StarStarStarStarStar Fantastic Doc — 

I actually look forward going to see Dr. Jones. Ladies up front are super polite and helpful. Very thorough!!


StarStarStarStarStar My first visit was really satisfactory —    (Patient since 2016)

My first visit was really satisfactory. I felt comfortable and relaxed the whole time I was there - plus all my questions were answered. Very friendly place!


StarStarStarStarStar . —    (Patient since 2016)

Awesome customer service!


StarStarStarStarStar service was prompt and professional —    (Patient since 2017)

service was prompt and professional


StarStarStarStarNo Star Melvin Johnson —    (Patient since 2016)

Service was better than expected!


StarStarStarStarStar Great service,nice people. — 

Great service,nice people.


StarStarStarStarStar ECECLLENT SERVICE AND TEAM!!! —    (Patient since 2016)

ECECLLENT SERVICE AND TEAM!!!


StarStarStarStarStar Great first experience. New to the area and I've found my new eye dr.  —    (Patient since 2017)

Great first experience. New to the area and I've found my new eye dr.


StarStarStarStarStar As always, I am very pleased with Jones. Eye Care —    (Patient since 2016)

As always, I am very pleased with Jones. Eye Care


StarStarStarStarStar The womanwho did my eye testing was very unfriendly. Too businesslike. Very abrupt —    (Patient since 2016)

The womanwho did my eye testing was very unfriendly. Too businesslike. Very abrupt. Think her name was Courtney - not sure. She should never be allowed to work with the public. She obviously hates her job and the public. Awful representative of Jones eye care.


StarStarStarStarStar I feel very confident with the service and attention I receive —    (Patient since 2017)

I feel very confident with the service and attention I receive. Dr Jones and his assistants are very knowledgeable and make you feel like you are important.


StarStarStarStarStar Always a great experience! —    (Patient since 2017)

Always a great experience!


StarStarStarStarStar just wish it would have started on time —    (Patient since 2016)

just wish it would have started on time. I had to get my daughter to a dentist appointment after and I was rushed to get out.


Reply

I apologize for your wait on the day of the appointment. I find it frustrating when I'm kept waiting as well. we will strive to meet your expectations at your next visit. Dr. Brent Jones

StarStarStarStarStar Dr. Hoa is wonderful! —    (Patient since 2018)

I appreciated how attentive and focused Dr. Hao was and how well she explained everything and that I never felt rushed in any way. I have always appreciated the professionalism of Dr. Jones and his staff and am just as impressed with his addition of Dr. Hao.


StarStarStarStarStar Wonderful...already referred yall to my family. — 

Wonderful...already referred yall to my family.


StarStarStarStarStar I give Jones Eye Care 5 STARS. The doctor and office staff is professional and friendly —    (Patient since 2016)

I give Jones Eye Care 5 STARS. The doctor and office staff is professional and friendly. They have up-to-date technology to help keep track of your eye's health/condition. The wait time is minimal. The office is bright and clean.


StarStarStarStarStar I always have a good experience when I go see Dr Jones —    (Patient since 2017)

I always have a good experience when I go see Dr Jones. His staff is always helpful, especially when getting new glasses...


StarStarStarStarStar I am very pleased with my experiences  —    (Patient since 2016)

I am very pleased with my experiences at Jones Eye Care and highly recommend their services.


StarStarStarStarStar Great experience and recommending to everyone I know!  —    (Patient since 2017)

Great experience and recommending to everyone I know!


StarStarStarStarStar Jones Eyecare is simply the best —    (Patient since 2016)

Jones Eyecare is simply the best. They are friendly, professional, and, always up-to-date on new discoveries, equipment & procedures. I have worn glasses since I was 10 years old and I am nearing age 70. I trust Jones Eyecare completely with my vision and with knowledge about how diabetes affects the eyes and also regarding other health issues. I wouldn't see any other doctor but Dr. Jones.


StarStarStarStarStar Great doctor and staff. All are attentive and very friendly. I would highly recommend Dr. Jones! —    (Patient since 2017)

Great doctor and staff. All are attentive and very friendly. I would highly recommend Dr. Jones!


StarStarStarStarStar Very professional, courteous and clean facility. —    (Patient since 2017)

Very professional, courteous and clean facility.


StarStarStarStarStar Very competent and friendly staff —    (Patient since 2016)

Very competent and friendly staff


StarStarStarStarStar Dr. Jones and his staff are great! —    (Patient since 2017)

Dr. Jones and his staff are great!


StarStarStarStarStar I was not told about certain things that were not covered by Davis Vision (like the picture than... —    (Patient since 2017)

I was not told about certain things that were not covered by Davis Vision (like the picture than dilation). Also, I need a break-up of what I paid last year, so I can check with few things. Also, required the same for this year as well. Call me if you need clarification about my comments here.


StarStarStarStarStar Doctor Jones is very professional, but also has a great personal touch —    (Patient since 2016)

Doctor Jones is very professional, but also has a great personal touch. He gives detailed explanation on your diagnosis and treatment options. The office is also accommodating for flexible visits and has helped me bridge some gaps on contact orders. I will say all the staff are professional and welcoming, but I would be remiss if I didn’t point out my attending assistant Courtney. She also was very knowledgeable and has a great sense of humor. You can derail her from staying on point and completing the task at hand I tried. I have always enjoyed this office it has a small town “mom and pop” feel, but is very up to date on testing and vision wear needs and accessories. Sincerely, Randy Bogits


StarStarStarStarStar On the day of my visit the team was short a member —    (Patient since 2016)

On the day of my visit the team was short a member. I really admired the way Dr Jones stepped in to assist were he could and apologize for any waite time or inconvenient. I work with the public also it great to see that kind of comment to serving your customers.


StarStarStarStarStar It was an easy and pleasant exam.  —    (Patient since 2016)

It was an easy and pleasant exam.


StarStarStarStarStar Still waiting for prescription —    (Patient since 2015)

Still waiting for prescription


StarStarStarStarStar Dr. Jones has been excellent at helping my new glasses fit properly.  —    (Patient since 2018)

Dr. Jones has been excellent at helping my new glasses fit properly.


StarStarStarStarStar Office was very clean Dr Jones super nice, staff very helpful —    (Patient since 2017)

Office was very clean Dr Jones super nice, staff very helpful


StarStarStarStarStar Even though we were late for our appt, the office staff was courteous and worked us in. —    (Patient since 2015)

Even though we were late for our appt, the office staff was courteous and worked us in. My mom has late state Alzheimer's and Dr. Jones and his assistants were so kind and tender with her. Words are not adequate to express how they have blessed me - Mom has been their patient for many years, and they have given excellent care and customer service through it all. Love them!


StarStarStarStarStar First rate Doctor and staff. I drive over 50 miles to go to Jones Eye care. —    (Patient since 2016)

First rate Doctor and staff. I drive over 50 miles to go to Jones Eye care.


StarStarStarStarStar staff very helpful in frame selection....thank you! — 

staff very helpful in frame selection....thank you!


StarStarStarStarStar AMAZING STAFF!! — 

The staff was very nice and made sure I understood everything with insurance and answered all my questions.


StarStarStarStarStar Was informed my brand of contact lens was discontinued at my appt yesterday June 24 2015 — 

Was informed my brand of contact lens was discontinued at my appt yesterday June 24 2015. I called Alcon directly today and this brand has NOT been discontinued. Only a variation of another 'type' of contact was discontinued. Eventually, the Dr. DID agree to write me a prescription to order my brand on my own. I cannot believe I was mis-informed on brands of contacts available. Presume this is to push another brand of contacts - for kick-backs. I did order my brand via 1-800 contacts ONLY because I was informed they could no longer be ordered via the Jones Eyecare office. Would have preferred to spend the money with Jones Eyecare.


Reply

Mrs. Smothers, I do apologize for the inconvenience. We have been told by several Alcon representatives that the lens was being phased out and discontinued and a different color contact lens from their company was replacing those lenses. I will get with our Alcon representatives again and see what the issue is, as we just checked our ordering site and those lenses are unavailable for us to order. Again, I do apologize for the inconvenience.

StarStarStarStarStar Dr. Jones and staff were very attentive and kind and professional —    (Patient since 2017)

Dr. Jones and staff were very attentive and kind and professional. I do tell others about them! Jan


StarStarStarStarStar Dr Jones is very throw . He takes the time to listen to your concerns —    (Patient since 2017)

Dr Jones is very throw . He takes the time to listen to your concerns. Giving you answers and also refering you to other vision specialists if need be


StarStarStarStarStar Dr —    (Patient since 2017)

Dr. Jones displays genuine concern for his patients and make sure we understand every aspect of our visit.


StarStarStarStarStar Very happy costumer!  —    (Patient since 2017)

I have been trying to find a good eye doctor ever since I moved and I am very happy that I found Jones eye are. Everyone was very friendly.


StarStarStarStarStar Everyone was friendly, the wait wasn't long and everyone was helpful was a wonderful experience  — 

Everyone was friendly, the wait wasn't long and everyone was helpful was a wonderful experience


StarStarStarStarStar Always a pleasant visit. Staff is a pleasure to engage with. —    (Patient since 2016)

Always a pleasant visit. Staff is a pleasure to engage with.


StarStarStarStarStar Everything went very well, staff was very helpful. Dr Jones explained my situation very well. —    (Patient since 2017)

Everything went very well, staff was very helpful. Dr Jones explained my situation very well.


StarStarStarStarStar Great clinic! — 

The staff is very friendly and very prompt at getting patients ready to see Dr. Jones.


StarStarStarStarStar Dr Jones and his staff are amazing —    (Patient since 2015)

Dr Jones and his staff are amazing. I also buy my glasses there due to a great selection and impeccable service.


StarStarStarStarStar Jones Eye Care really puts customer service to the front of their business —    (Patient since 2016)

Jones Eye Care really puts customer service to the front of their business. This means a lot to me and I'm sure a lot of customers feel the same way.


StarStarStarStarStar Dr. Brent Jones is very knowledgable, personal and efficient —    (Patient since 2017)

Dr. Brent Jones is very knowledgable, personal and efficient. All of the ladies who help are very friendly and helpful. A very well organized office. Nice magazines too!


StarStarStarStarStar Review of optometrist — 

Pleasant staff and doctor


StarStarStarStarStar Great service and Dr. Jones is exceptional. —    (Patient since 2017)

Great service and Dr. Jones is exceptional.


StarStarStarStarStar Always a great experience —    (Patient since 2016)

Dr. Jones and his staff are the best. From the moment you walk through the doors you are made to feel welcome and important. Each person you deal with is friendly, very professional, and don't hesitate to explain things in detail. Dr. Jones takes all the time you need and you never feel rushed. He explained my eye problems in depth, including various treatment options and answered every question I had in easy to understand terms. I very much appreciate everyone at Jones Eye Care.


StarStarStarStarStar Excellent customer service. —    (Patient since 2017)

Excellent customer service.


StarStarStarStarStar It was an overall excellent experience as usual —    (Patient since 2017)

It was an overall excellent experience as usual. My daughter was fitted with new contracts and found new glasses that she loves!


StarStarStarStarStar I've been going to Jones Eyecare for a long time.  — 

Always a great experience.


StarStarStarStarStar I was very pleased with how smoothly my appointment went and was particularly pleased with the... — 

I was very pleased with how smoothly my appointment went and was particularly pleased with the results of my vision examination.


StarStarStarStarStar quick, speedy, and comfortable checkup  —    (Patient since 2017)

everyone was very nice and professional


StarStarStarStarStar I am always impressed with the attention I am given by Dr. Jones and his excellent staff —    (Patient since 2014)

I am always impressed with the attention I am given by Dr. Jones and his excellent staff. Everyone is courteous, knowledgeable and addresses all my needs and questions. I am totally confident in Dr. Jones' assessment and advice for my eye-care health.


StarStarStarStarStar Jones Eyecare —    (Patient since 2017)

Overall rating - excellent