Johnston Pain Management
1358 Reviews
Had my first epidural steroid injection in my low back here. I was so scared but everyone was so kind and supportive and it was an amazing experience! Hannah, Mikaylah and Dr. Holder were Fantastic! I highly recommend this place to anyone wanting fantastic medical care from genuinely nice and caring people.
Dec 5, 2022
Finally found someone who is interested in finding a way to help my pain instead of just pushing a pill or a patch and calling it a day!
Sep 29, 2022
Check-in and check-out is easy and fast Nurse and Doctor I see for my follow-up is very friendly, willing to listen to you and talks to you with respect, and you do not have to wait for the doctor to come in.
Sep 29, 2022
Very friendly and professional staff. Ms Scarborough was very helpful during the check-in process. Was treated like i was a longtime valued patient even though it was my first visit
Sep 29, 2022
Outstanding customer service personal very knowledgeable knew I was hurting and ordering test to help my situation.
Sep 29, 2022
Very compassionate and helpful
Sep 29, 2022
The service was very professional and fast. The Dr. Was open and friendly. The lobby was clean and the women at the front desk were nice and informative.
Sep 29, 2022
I have recommended you to both my daughters who are dealing daily with back pain. I see Karma each visit and she is so caring and sweet each visit. She listens to all my concerns and never rushes out the door! She is the best! I’ve only had the best experiences at each and every visit to your office from the minute I enter the building until I walk out the door! THANK YOU SO MUCH for caring about me and helping me to feel better!
Sep 25, 2022
I’ve been going to Johnston Pain Managememt since 2012. My regular Doctor is Doctor Chaney. I have seen Doctor Johnston a few times. You will not get any better care! Doctor Chaney is the most caring, knowledgeable and professional doctor I have ever seen. The entire staff from the front desk to assistance and Doctors are best. If you want a doctor that makes you feel like you are family this is the place to go. Doctor Chaney never makes you feel rushed and listens to you regardless of if it’s an issue you are there for or other medical issues you may have. When going through Breast cancer I truly felt she was part of my team.
Sep 15, 2022
I have always been treated so kindly while at Johnston Pain Management. the staff, doctors and nurses are very caring and truly interested in helping to relieve my pain. Phone calls are always returned immediately and they always help me solve my problem. I would recommend your facility to anyone. Dr Hallmann takes time to talk to me and listens to my problem. Everyone is so kind and caring
Sep 15, 2022
The staff was great. The Doctors, including Dr. Johnston, were exceptional.
Sep 13, 2022
Matthew Maynard is great! He really listens to my concerns and let's me be a part of the decision making regarding my treatment.
Sep 9, 2022
I feel like a priority as a patient at this establishment. I confused locations and the staff still found a way to take care of me. I can tell their main mission is to help and do things the right way. I appreciate their time and professionalism.
Sep 8, 2022
I had to be at my appointment an hour early and since it was my first appointment they said it could be 2 to 4 hours. It didn't even take 2 full hours. All staff were courteous and professional. Will get shots for my back in the near future.
Sep 8, 2022
Normally I would recommend them, but lately the service has been lacking. Nurses and doctors have been a bit on the rude side
Sep 7, 2022
Everyone was very supportive, helpful, friendly.
Sep 7, 2022
All staff from the front desk to tech staff to the provider were very professional and receptive to my needs, keeping me informed of my treatment plan. very positive attitudes from all
Sep 6, 2022
Professional at all appts. Friendly and knowledgeable staff. Wish messages from phone or even personal message were shared and responded to better.
Sep 4, 2022
received great care, any was promtp
Sep 3, 2022
they are all great and caring people
Sep 3, 2022
I always get the best of care.
Sep 2, 2022
I love this place. Fast, friendly and caring.
Sep 2, 2022
I have to go to Johnston Pain on a regular basis to be able to function after being injured in a horrible auto accident. I was told by a Neck and Back Specialist to definitely do not go to a Chiropractor because of my injuries, that a Chiropractor could easily do more damage to my neck and back. I was advised to go Pain Management. I definitely picked a great practice here at Johnston Pain Management. Dr. Holder and Dr. Williams are my doctors and they are both great at what they do. They definitely make my days a lot better and I am able to function with my pain and headaches made bearable.
Aug 27, 2022
Your service and professional attitudes is great. While I understand the purpose behind this survey I will not complete another. If your service and professionalism start dropping I will find another pain management office.
Aug 26, 2022
This is by far the best medical treatment facility that I've visited in all my life.
Aug 24, 2022
My provider factors in my choices as a patient to improve the quality of care. It is this shared decision-making approach that demonstrates good communication, genuine empathy, respect, problem-solving, and professionalism - all critical qualities for health care.
Aug 23, 2022
Doctors and staff address any concern you may have and are happy to answer any questions.
Aug 22, 2022
Professional’s from beginning to end
Aug 21, 2022
They will do their best to treat your pain. It's trial and error to find the right plan that will control or eliminate your pain.
Aug 20, 2022
Very Friendly and professional.
Aug 20, 2022
Great online presence, The office maximizes and effectively uses email and text for appointment reminders. Never miss another appointment.
Aug 18, 2022
Dr. Cheney and her staff are amazing. Dr. Cheney is so gentle.
Aug 18, 2022
Everyone is just wonderful. I would recommend them anytime.
Aug 17, 2022
I am so pleased with the results I get from the treatments. I wasn't sure at first that I could get long term relief of pain without taking pain pills. Everyone is so polite and understanding of your pain. They all just want to see you without pain.
Aug 13, 2022
Very nice people here from Dr to nurses
Aug 13, 2022
I've been dealing with my pain disease for a long time. I appreciate that Dr. Johnston and Dr. Chaney have still been able to lessen my pain. They also shoot straight by talking to the patient directly. That's something that I really admire and like to have happen with my care. There are SO MANY people involved with my care. I'd like to thank you all from the bottom of my heart! 😁 It takes a special kind of person to deal with cranky pain patients. I do my best to laugh and joke no matter how much it hurts. 😁 THANKS AGAIN FOR EVERYTHING!!
Aug 13, 2022
The people at Jacksonville location are amazing
Aug 7, 2022
they are friendly professional and caring. They listen to your medical problems, and they come up with a medical response to fix the problem.
Aug 7, 2022
Always great patient service. We’re quick to get me in for a medication refill.
Aug 6, 2022
Love the staff, love my doctor, recommended friends! Most importantly… pain free!!!!
Aug 4, 2022
Always friendly and willing to accommodate me when my appointments are disrupted due to the incompetence of managed care's transportation department. I'm always treated with sincere respect and compassion as one of their patients. I hope I never have to leave this pain management center. Their professionalism is greatly appreciated.
Aug 3, 2022
Staff was professional but friendly every time I had an encounter with one of them. They provided me with information which I could use to make informed decisions/ I felt that each employee really had my interest at stake unlike some doctor's office I have been to in the past which felt like I was just a number and wanted me in and out.
Aug 2, 2022
I get so much relief from you guys & I don’t need any surgery
Aug 1, 2022
The staff is always friendly and I love my doctor!
Jul 31, 2022
Dr Chaney is amazing. Very knowledgeable and friendly. Always explains what is happening every step of the way. The only thing I would improve is if the front desk knows that the provider is running behind to just the the pts know and leave them out in lobby for 45mins. I don't mind waiting it just would be good to know.
Jul 29, 2022
staff compassionate and dr explained procedure
Jul 28, 2022
Staff from the front to the back are amazing. Never had a bad visit. They make you feel like a friend. The Doctors are good people.
Jul 28, 2022
we waited for about an hour for appointment.
Jul 28, 2022
Everyone is super friendly. I see Dr Williams she is amazing.
Jul 28, 2022
Very happy with my doctor in service i get from her in staff.Thanks so much.James L.Montford
Jul 28, 2022
Dr. Chaney is wonderful! The nurses are awesome! The front desk staff is great and Ms. Raynor is amazing!
Jul 27, 2022
Knowledgeable, courteous and on time
Jul 27, 2022
They always have a professional and friendly attitude.
Jul 27, 2022
Dr. Johnston is very professional and efficient at what he does at his job and his staff is very professional and kind while prepping you before Dr. Johnston procedure.
Jul 27, 2022
I had a great visit. The nurse did a great job and Dr Chaney did a great job with my shots for migraine control. I have had outstanding results.
Jul 24, 2022
good work they really helped me with my overall pain issue
Jul 23, 2022
Great service and very professional staff
Jul 21, 2022
Staff was easy to talk to. They seemed to care about my health.
Jul 20, 2022
Dr Chaney has always been so caring. There needs to be more Drs like her!!
Jul 19, 2022
I was confused about the call in for a visit with the doctor. The notification you sent said the office in Jacksonville. When I called, they said it was a call in. Since I had not done this before, I was conused.
Jul 18, 2022
Dr. Chaney and Ray are the best, they both carefully listen to me, Dr. Chaney has been my provider for multiple years and she always always provided the highest care.
Jul 15, 2022
All the Staff at JPM are always courteous and on point with what they do and they do a great job.
Jul 15, 2022
Genuinely care about their patients. Drugs are not the primary treatment!
Jul 15, 2022
The staff is courteous and the customer service is amazing the doctors treat you with respect and listen to your problems and provide sound counsel by sound council for management of chronic pait's a chronic pain I highly recommend them
Jul 14, 2022
As always, attention to detail and courtesy are the priorities of Johnston Pain Management. Cleanliness of the facilities is another high point of each initial. The attendants are to be congratulated on the above attributes of Johnston Pain Marlin.
Jul 13, 2022
Dr. Chaney has been a great help to me and it has changed my life. Before she helped me I spent most of my days laying in the bed but now I’m able to do more. She’s understanding and willing to go that extra mile for me whenever I need it. I’ve seen a lot of doctors over the last 20 yrs and she is by far the best. As long as I’m able to be seen here I will continue. Hopefully I’ll get to the point where I won’t need pain management but for now this is the ONLY provider I want to see. Idk about the other doctors because I’ve only been seen once by another doctor at this clinic and that experience was horrible. He made fun of me and I didn’t feel like I was being taken seriously. I can’t remember his name unfortunately. But I’m sure there’s other providers there that are just as good as Dr. Chaney. I highly recommend this place for pain management.
Jul 10, 2022
Very caring staff….I feel like they listen…and work to help make a person better.
Jul 8, 2022
My injections went off without a hitch. You guys always take good care of me. After comming off of the fentanal patches I was afraid that the injections and nerve burn were going to bother me more than they did. Great job
Jul 6, 2022
Great staff and very friendly.
Jul 2, 2022
I am a complicated case. Ms. Karle and Dr. Holder have really taken the time to help Mr and get my pain under control.
Jul 2, 2022
Thankful for the option to receive spinal injections. I could immediately feel feeling in my fingertips and my shoulders. The doctors and nurses are always so caring and compassionate. I’m truly blessed to be a patient at Johnston Pain Management.
Jul 1, 2022
The Staff is very helpful, they listen to my comments and give advice on other procedures that can help me with my pain.
Jul 1, 2022
I just love my doctor. Dr Chaney he’s very kind and can give a great shot. I get many injections in my joints and they help me immensely. The staff there is so professional and wonderful. I would refer anybody and everybody there.
Jun 30, 2022
Excellent service.............
Jun 30, 2022
I’ve received excellent treatments. Everyone on staff is very caring and polite to me. Never had a negative issue at all.
Jun 29, 2022
Very happy with the way Dr. Holder was able to accommodate me on short notice, & am very happy his detailed professional attention to my multiple condition with the immediate pain relief. I look forward to additional treatments.
Jun 29, 2022
the staff here and drs are all very nice, you feel welcome here and heard, i have had a long medical history and have had great drs and staff in my past and i have had bad drs and staff, at johnstons you are a person not a number, please dont move any more drs to other locations i like mine
Jun 25, 2022
These folks are friendly and the best in Eastern NC. Wait times if any are short and you get the best of care. If you need to see them in a hurry they will get you in.
Jun 25, 2022
Everyone is so friendly and patience with my care
Jun 18, 2022
Ms. Karma Williams is amazing. She always takes her time and answers all you’re questions. You never have to wait very long at the office, it runs very efficiently.
Jun 15, 2022
I have been going to Johnston Pain Management for over 20 years for lower back pain, hip pain and neck pain. Dr. Johnston uses proven conservative treatment that gets the job done right. Professional, courteous, concerned care from every member of the team.
Jun 12, 2022
I would highly recommend JPM to my family, friends, and colleagues. The entire staff is friendly, compassionate, and understanding that our pain is real. I have dealt with chronic lumbar and nerve pain for years now, and I have dealt with many different pain management professionals;however, none have come close to the staff of Johnston. They truly take time to listen, understand and act to bring relief to suffering. So very glad to finally have a true team of professionals in my side!
Jun 12, 2022
Prescription refill, medical update, in and out in less than 30 minutes. Professional and timely.
Jun 10, 2022
The staff at Johnston Pain Management has been great help to myself and my husband. They are professional, helpful, patient, and perceptive.. We recommend them all the time. We're so glad we found them! They add great value to our lives and to our community!
Jun 7, 2022
After years and years of debilitating back pain and migraines Samantha Karle literally changed my quality of life. Her bedside manner is so refreshing. She listened until she understood exactly what my needs were and then worked with me to come up with a pain Mgmt plan. Life changing! I appreciate her and the rest of the team… everyone I have interacted with has been kind and compassionate.
Jun 7, 2022
Mrs. Carly knowledge is a perfect 10.
Jun 3, 2022
I have been to 5 pain clinics over the last 7 years. This is by far the best I have been to. The providers listen and are every attentive. The most relief I have Had since my initial injury in 2013.
Jun 3, 2022
I wasn't thrilled with the NP at the Snead Clinic but I liked Dr Johnson at the Jacksonville clinic. He listened to me and we came up with a treatment plan that will do as much as it can with my issues.
Jun 3, 2022
I felt very comfortable during procedure. The staff in the room need to work on bedside manner. They were not talkative and I felt I was just another schmuck to them. The doctor was great.
Jun 3, 2022
Had to wait 55 minutes in waiting room before called back to start my treatment
Jun 1, 2022
Everyone is friendly and professional.
May 29, 2022
The staff is friendly and very helpful. Everyone I had contact during my appointment was very informative and professional. Johnston pain management is the only place I trust to take care of my pain.
May 27, 2022
I love the staff at Johnston. I’ve never had any issues and would recommend them to anyone. They care about your health and do their best to make sure you are comfortable.
May 27, 2022
I’ve been a patient at JPM for a few years & it’s always a pleasant experience. My needs are very well addressed by very good providers. My last appointment had me in & out in 40 minutes.
May 26, 2022
The staff is compassionate and professional. Really important in a pain clinic. Dr. Johnston is a master at gis craft..
May 26, 2022
This was my first visit. I felt like I was being taken seriously. I've been dealing with this for 4 years and it looks like I'm getting answers and help. Thank you
May 26, 2022
Love my provider, she is the best. They are patient, attentive to your needs.
May 25, 2022
They help you get your pain level down to a manageable level
May 21, 2022
I would like to note that Dr. Chaney is one of the best Doctors that I have ever had. She is very kind and truly cares. She does a wonderful job and I will always be her patient.
May 20, 2022
I have been going for a good while to Johnston Pain Management now. I would recommend anyone who is looking for somewhere to go that has back problems and want to control their pain to go to JPM. The service is very helpful. The doctors listen to you when you go for your check-up and if you have other problems they are willing to do whatever they can to find out what they can do to help control your pain.
May 17, 2022
They were very nice and professional.
May 17, 2022
Friendly staff, very professionally physicians & Surgeons. Clean facility. .
May 14, 2022
very caring staff. I've been a patient for over 4 years.
May 13, 2022
The office is always clean. The office staff are incredibly friendly and professional. The doctors always take the time to explain everything for you and do their very best to meet and exceed expectations for a treatment plan. I am always impressed by the level of competence and professionalism they display. I literally drive 5 hours just to go her for the quality of the staff here.
May 13, 2022
Johnston Pain Management has done a very good job taking care of my treatment since 2015 and I would recommend them to friends and family. DR Chaney and her team have performed many of my RF ablation procedures over the years and always does a great job ensuring I'm as comfortable as possible during and after the procedure.
May 10, 2022
Very friendly and professional. I look forward to a great relationship
May 9, 2022
Everything is completed in a very professional and timely manner. Couldn't ask for more.
May 5, 2022
Staff and doctors are great to work with and go above and beyond to make each visit comfortable and productive.
May 4, 2022
Doctor Johnson is an excellent doctor! I couldn't think of nor recommend any other physicians that deserves the title of pain management. He considers you opinions and pain level and confront level well performing procedures.
May 3, 2022
Matthew Maynard PA is a God send. He is very thorough and easy to talk too. I am beyond grateful to have him care for me.
Apr 29, 2022
Staff was very friendly. Dr listened to me
Apr 29, 2022
Best treatment well explained
Apr 23, 2022
Always professional and courteous.
Apr 23, 2022
Being referred to Dr. Johnston several years ago was one of the best things that has happened to me! The staff in his Jacksonville office is absolutely amazing! Dr. Johnston, Dr. Chaney, and Dr. Holder are great doctor. I don't know what I would do or where I'd be without Dr. Johnston and Dr. Chaney.
Apr 22, 2022
Great staff and great professional doctors. Navy Medical could really learn from these true professionals.
Apr 21, 2022
Dr Chaney is the best. She is very knowledgeable and very caring..
Apr 21, 2022
Staff and providers are always friendly, knowledgeable and express concern about me. Ms Karma is great! Yesterday Dr Scott and the 2 techs in the procedure room were great about explaining what they were doing and asking me if I was managing ok.
Apr 21, 2022
Professional and friendly staff from the moment I walked in. Doc and assistants made for a comfortable visit and ensured I knew what was going on during the entire visit. Showed up early, and was seen before appointment.
Apr 21, 2022
The staff at JPM are extremely considerate of you as a patient. I’ve always been treated very well as long as I’ve been a patient here. My provider, Mrs. Williams goes well beyond just being a provider. She is very professional and caring. If your in pain. JPM is the place to go for your care.
Apr 20, 2022
Prior to appointment a reminder was sent. Almost no wait time. Medical assistance personnel need to be re-trained in customer service. Doctor took the time to understand my concerns.
Apr 19, 2022
At present my condition is worse. Dr injected a different site
Apr 13, 2022
I have been recommending Johnston Pain Management!
Apr 13, 2022
Could not function any at all without the help of Johnston Pain Management. The doctors and P.A.s are very caring people who listen to what you tell them and usually give you options of different treatments for your pain for you to make a decision on your option you want to try first.
Apr 13, 2022
everyone in the Jacksonville office...Is totally amazing
Apr 9, 2022
I really trust Dr Chaney and rely on her opinions for my treatment plan. All personnel are friendly and easy to approach.
Apr 8, 2022
Excellent team! Thank you!
Apr 8, 2022
I have been seeing Dr. Chaney since 2013. She is great and really cares about the well-being of her patients.
Apr 7, 2022
I really like being able to contact the office for my needs. It helps alot especially since I live almost 3 hours away
Apr 2, 2022
Appointment time was prompt and all the patient information had been submitted ahead, which saved time. Dr was to the point and gave a thorough breakdown of the intended procedure.
Mar 29, 2022
I recommend this office to everyone who I meet or know who is pain. This office and this team are the best. Professional without being cold. I like that they do not BEND the rules but practice with sincere care. LOVE YA'ALL!
Mar 26, 2022
Knowledgeable, compassionate and professional staff that is dedicated to holistically managing patients pain.
Mar 25, 2022
My doctor was very friendly and helpful I enjoyed my visit
Mar 22, 2022
Ms Williams is incredible.
Mar 19, 2022
Excellent service, very professional and takes the time to cover all questions and discuss all options
Mar 18, 2022
The only place where my pain issues are addressed and I’m listened to in a respectful manner.
Mar 17, 2022
Dr. Williams was very straightforward and very knowledgeable about my situation
Mar 16, 2022
The Dr.’s and staff are very nice and very professional. I always know my needs will be met going to them. The office and exam rooms are always very clean.
Mar 16, 2022
I always have a good visit at JPM!
Mar 15, 2022
Very friendly staff didn't have to wait long my appt was at 10:00 I was out by 10:10 I would highly recommend them if you need pain management
Mar 15, 2022
Very friendly makes you feel comfortable Great staff
Mar 12, 2022
Dr. Chaney's the best, her bedside manner is awesome!
Mar 10, 2022
I have been going to Johnston pain management about 2 years, have never had a bad experience with them. I love their staff, from the ladies up front to the people in back, always been treated with the respect and kindness from them all. Carmin Williams is great, she makes sure to answer all my questions and gets what I need done. I cannot remember all the Drs. That I have been seen by but Dr. Holt and the rest are great in getting me to the point I am today, my pain is at a great level right now! I can’t say enough good things about this practice, thank you all!
Mar 5, 2022
2nd visit and still no relief/remedy on my chronic pain, provider seem so not interested in my current condition since records has not been received by my previous provider though I tried to tell her my sign and symptoms but still has not received any remedy so just went there to pay my DED and just to hear her say that she can't do anything else but just wait for the records to come and I've been waiting since September of last year to be seen I feel like I am not being taken seriously and I'm not even sure if it ethical to just tell someone that they have 30 days to fax over back records knowingly that pt is in pain
Mar 4, 2022
you guys re the best t what you do
Mar 4, 2022
I choose to be a patient at Johnston because I am able to trust my provider with my care. He is fully engaged during my appointments and addresses my concerns and questions. The staff also adhere to high standards when interacting with patients. These things are important to me and I find them at Johnston..
Mar 3, 2022
I am very pleased with my level of care. Everyone is very nice and pleasant. Dr Lynsey is amazing
Mar 2, 2022
Friendly professional service. Not a long wait between scheduling and appointments.
Feb 26, 2022
Fantastic experience with providers! They listen carefully and take my input into full consideration.
Feb 22, 2022
Dr. Maynard is a AWSOME doctor. He has a great personality and knows how to deal with sick patients. I would highly recommend him if you need a pain management doctor.
Feb 19, 2022
have been going there for 12 yrs have recommended many people. great atmosphere
Feb 18, 2022
Great People. Great place. Great time, had lots of fun.
Feb 18, 2022
All was good. Every person I was with was doing good work.
Feb 18, 2022
I couldn't ask for a more considerate provider. He is an asset to your business. Thanks to everyone in the Jacksonville office.
Feb 16, 2022
They were polite and respectful and took the time to listen to your concerns.
Feb 12, 2022
JPM Doctor's PA,'s and staff plesent,, professionals and extremely skilled at what they do and I would highly recommend them to anyone who needs help dealing with chronic pain and inflation on all joints arthritis, osteoporosis and all fascists this type of condition. . Expert professionals, , they are attentive and caring about their patients, never had any problems what so ever
Feb 12, 2022
5⭐️ great care, never rushed you through their office, you truly are made to feel you’re issues are listened to, and they want to help.
Feb 11, 2022
The staff is friendly, and professional. Thank you, BK
Feb 9, 2022
I always receive the greatest and most personal care from Dr. Chaney. Thank you to JPM and all the providers.
Feb 6, 2022
Staff is professional and friendly. Other pain management centers I've been to were horribly disorganized and most of the staff (not all) treated me poorly. Johnston Pain Management is punctual, organized and you are always treated with understanding and respect. I'm so thankful that I found them!!
Feb 6, 2022
I am very Happy with this Clinic, so far I been getting a Great result, my personal Doctor has a very gentle haps in Administering the injections...Which is very Important for me...
Feb 4, 2022
been going to Johnston Pain Management over 2 years now they have help me like no other they are the BEST
Feb 3, 2022
Although it was a painful experience, I am already improving. I highly recommend JPM to anyone.
Feb 2, 2022
Been seeing JPM for several years, have had nothing but 1st rate service and care.
Feb 1, 2022
All staff is great and do all they can to make your visit pleasant,
Jan 29, 2022
All the employee are nice and professional
Jan 25, 2022
I wrote a review but your system says it's too long and it won't let me paste it here. Can I email it to you instead? My name is Chris Richter. Please let me know. My email address is: christopherrichter@me.com and my telephone number is 252-686-9028.
Jan 25, 2022
As a new patient I was well received! I am grateful for their advice and future medical recommendations.
Jan 21, 2022
Sympathetic personnel. Strive to use different methods to control chronic pain.
Jan 21, 2022
All service staff was professional from the beginning to the end of the visit.
Jan 20, 2022
Very friendly and professional
Jan 15, 2022
I did a short form so had to wait for about 20 minutes in lobby, then Lisa took me back to exam room. Lisa was great, liked her a lot. More questions then waited again for physician. karley was great, she asked questions and checked my neck and knees. We need additional records so signed release, then out I went. The office was quite, not packed but busy. I was very happy with my appointment.
Jan 14, 2022
Best care I've ever had. The doctors truly care about their patients.
Jan 13, 2022
Dr. Chaney as a doctor listens and truly cares. She’s amazing.
Jan 6, 2022
Everyone is always so nice and professional The office is always clean. They get you in and out with no long wait. They are awesome.
Dec 29, 2021
I have been to see lots of medical folks have so nice to me. They all seem to really care a out the folks that come to their offices.. Sure there are a lot of rules, but they have rules too. They are watched for every mistake. Give them a chance like I did a they will help you too. My pain levels are so much better. Let them help you too.
Dec 22, 2021
I recommend you folks all the time. I'm fully satisfied with the care yall provide me.
Dec 22, 2021
Dr Chaney is very personable and very knowledgeable in what she’d++
Dec 17, 2021
Knowledgeable Drs, professional & personable staff. They are extremely successful at managing my pain - my quality of life has improved significantly since receiving treatment.
Dec 16, 2021
Best care team, Drs are knowledgeable & compassionate. They use many approaches to pain management, not just meds. Always listen to me and change my treatment as my illness progresses.
Dec 16, 2021
Provider very rude, flat out refused to listen to why I was there or my problems. I would absolutely never go there again
Dec 11, 2021
From the receptionist to the technicians in back find everyone kind and helpful. Dr Johnston is also kind and talks to you through the procedure and is concerned about your feelings. The procedure used was effective in reducing my back pain.
Dec 11, 2021
Never made it out of waiting room . Was told to get there at 1 and waited till 320 when Shannon called me to the desk and told me they were going to have to reschedule me for Dec. 21st after I sit there for over 2 hours!!!!! Did not see anyone and better not see anything billing my insurance company!!!!! I will not be back as this was very bad customer service and did not even speak to anyone except receptionist Shannon!! Wait was over 2 hours!!!!! Would not refer ANYONE to this place!!!!!
Dec 10, 2021
Doctor Chaney did a great thorough job and was very helpful and friendly.. The gentleman who took our information was very pleasent and friendly
Dec 10, 2021
I’ve seen several providers over the years and have been treated courteously and respectfully by all of them. Currently I’m seeing .Ms Williams and she talks WITH me as if I have some sense too! The office staff are busy but quick to get you processed through or to answer your questions. I appreciate all the good care you give.
Dec 9, 2021
Five Stars Very friendly staff Explained everything so I'll understand.Made my appointments on the day I wanted. Just Outstanding Staff.
Dec 4, 2021
Friendly helpful staff clean facility knowledgeable doctors & has no issue with Service Animals what more could you ask for??
Dec 2, 2021
I was in and out in less than 45 minutes, that includes a procedure. Good explanation for everything being done. Concern for my comfort and friendly atmosphere.
Dec 2, 2021
Everyone is friendly very professional they take very good care of you
Dec 2, 2021
#1 Did not have to wait long to see a PA. He was smart and polite. The whole team was pleasant and professional. Dr. Johnston still has the ATeam in DOCTORS' OFFICES in Jacksonville, NC.
Nov 17, 2021
JPM has a great caring professional staff! I’m thankful they are available!
Nov 17, 2021
I’ve noticed that the wait time has been decreased. Late last year I’ve waited almond 2 hrs (about an hour in the waiting room and another hour in the exam room). I had another appointment to go to so I walked out. Never received an apology call and my next appointment, I was asked to pay for my last visit. Although I didn’t get charged for the last visit, it was not a good experience. Anyways, like I said the wait time is very reasonable now.
Nov 12, 2021
We just moved here and my primary care provider said I would need to be seen at pain management to continue a narcotics prescription I was on. I made the appointment and had to bring my 3 kids along…first thing the doctor said was that she never prescribed narcotics on the first visit. What she was neglecting to take into consideration was that I had been on this medication the last 8 months under the care of a different doctor. I had already done the work ups and imaging and for her to flat out refuse to prescribe the medication I think was wrong. She sent me home with absolutely nothing for my pain and told me to have repeat imaging done …problem with that is I can’t bring my baby to the imaging center so without childcare I had to cancel the appointment and I’m just out of luck and taking NSAIDS for pain now to the detriment of my gut health. It’s everything you worry about when you walk into a pain management clinic. She wouldn’t treat me, made me feel bad for asking for narcotics and dismissed my pain. Go elsewhere if you can.
Nov 10, 2021
Best pain management group ever
Nov 4, 2021
This is a wonderful group of Doctors, Nurses, and Office staff. Each and Everyone I have ever dealt with are very professional and caring. They have always treated me as if I was a part of their family. This is an amazing group of people. I tell everyone that if they ever need a pain management doctor, that they couldn't fine a better place than Johnston Pain Management and Dr. E. Chaney.
Oct 29, 2021
I wouldn’t go anywhere else for my treatments and I’m totally happy there. I’ve been going to Dr. Johnston for years now.
Oct 28, 2021
Always a professional and friendly staff and very helpful.
Oct 27, 2021
Always professional as usual
Oct 27, 2021
I hate being treated like some drug addict. As soon as the doctor walks in the room she started going off about prescribing opioids but I was bringing 8 of the 15 back after a year of having them.
Oct 26, 2021
Freindly, professional service. Changed treatment plan when results of the MRI came in shows they actually care and do what's best in each situation rather than a blanket plan for everyone.
Oct 21, 2021
I’ve been using JPM since 2014. I started with lower back pain that was a slipped disc, to back surgery, to recovery. The staff helped control the pain. Over the years, I have given JPM plenty of broken bones & serve muscle injury. The Dr.s listen to the patients, ex-ray etc maybe needed, they try to help control pain, but you have to do your part also. They are not pill pushers. I would recommend JPM to anyone in pain. Great staff.
Oct 19, 2021
Dr. Johnston is very kind, polite, and professional. He’s very knowledgeable and very accurate when conducting injections, that is why I go nowhere else to get my injections done and they’re very helpful with my pain in my lower back.
Oct 7, 2021
Prompt appts and professional treatment.
Oct 3, 2021
The Medical personnel at Johnston Pain Management, are very knowledgeable. Everyone there truly cares about their clients and everyone makes a visit to the Doctor! Shall I say pleasurable. I have Known Dr. Johnston for over 20 years and am proud to call him, his family and his entire staff friends.
Oct 1, 2021
The office staff, nurses and doctors at Johnstons Pain Management are above outstanding. I’ve never been provided healthcare by a more knowledgeable, compassionate, caring group of professionals then I have from the group at this establishment. The doctors are never in a hurry once they enter the exam room with a friendly welcome greeting. I highly recommend this establishment to manage your pain. The value of my life wouldn’t be what it is today without the help they’ve provided me.
Oct 1, 2021
Excellent first appointment with NP Karma Williams! Only suggestions are for the paperwork that one fills out to be more inclusive to the LGBT community.
Oct 1, 2021
Great appointment great pa
Oct 1, 2021
Happy with the service I get from Johnston Pain Management. They always care to my pain needs. In very understanding to that I am grateful to them for that.Thank You. James L.Montford.
Sep 29, 2021
I don't know how many years I've been going there,I do know,however, that I have always felt I was listened to. Every issue that I have has always been addressed and I am thrilled not to be treated like a number!!!! I do have a favorite of all the doctors, but I'll leave that out.
Sep 29, 2021
they are great people that care
Sep 23, 2021
The entire staff is very cordial and responsive to the needs of their patients. Friendly, knowledgeable, and willing to answer all questions.
Sep 22, 2021
Entire staff is terrific. Everyone is very kind & carinf
Sep 21, 2021
Ive been going to Johnston for years and it has changed my life for the better. I was in so much pain and poor health before going here. Not only did Dr. Chaney help me deal with my pain she also listened to me and didn’t offer me anything I didn’t feel comfortable with. Also she doesn’t try and solve every problem with a pill and I appreciate this so much. If I have a question she explains it in great detail and makes sure my question has been answered. This doctor has stayed well beyond closing to make sure I was taken care of, I trust her decisions completely. This clinic is amazing.
Sep 20, 2021
Every staff member is polite, and helpful, no matter how busy they are. Dr. Chaney works with you, listens to your concerns; she will suggest the best treatment for you.
Sep 17, 2021
Just keep up the good work
Sep 15, 2021
Dr. Chaney, very professional, explains everything in a format you can relate to and understand and really puts you at ease
Sep 15, 2021
You guys are great. Very good at what you do
Sep 10, 2021
Staff is very friendly and professional
Sep 9, 2021
Absolutely the best Dr. And pain management around.
Sep 9, 2021
I’ve been been coming to Johnston Pain Management for a long time and I just LOVE how well they treat you here. From the front desk to the MA’s and the awesome Providers. I see Karma Williams right now and she’s AMAZING!! She’s so personable and caring. She understands what it’s like to live in pain and she makes you feel heard and cared for. I’d definitely recommend coming here before anywhere else!
Sep 8, 2021
Every one is very friendly, supportive, and easy to talk to. I have never been mistreated in any way.
Sep 8, 2021
The front desk staff are always friendly and the doctors try to ensure all my pains are addressed. They give great options in addition to pain meds for dealing with my chronic issues. This last visit I forgot to bring my medicine bottle, but they went above and beyond to accommodate me in rescheduling a phone appointment to minimize my exposure since COVID is getting bad again and ensure I got the appropriate refills.
Sep 3, 2021
My medical care has been phenomenal! The administrative staff is unorganized and does not communicate well. This has created a problematic billing issue that continues to get kicked down the road and create frustration.
Sep 1, 2021
Dr. Maynard and Dr.Miller are by far the best. Because I suffer with PTSD they have given me hope in being in public places surrounded by individuals I'm not familiar with.
Aug 26, 2021
The staff at the clinic were all very friendly, professional and concerned for my health and well-being. The doctor took time to show and explain to me what the images were showing from my CT scan. Did not push any treatment on me that I did not want to try, as well as introducing me to other options available. I was very pleased with my entire visit.
Aug 26, 2021
My doctor is very pleasant each time I visit with him. I’ve seen him three times and I hope he stays with Johnson Pain Management. I would highly recommend him to my friends.
Aug 24, 2021
Really liked my visit. Great staff and flow of questions for my treatment of pain. Friendly, professional and i feel positive they will be able to help with pain mangement.
Aug 24, 2021
Drs Johnston, Chaney and Boulder get a thumbs up from me. All of them have administered my injections at least once and were gentle during the process. NP Rainer is very attentive and approachable during follow up appointments.
Aug 20, 2021
The folks there are just outstanding and truly care for you. Dr. Chaney and the other doctors are exceptional doctors and have been providing my care for years. I would trust no one else to provide my pain management and care for me.
Aug 20, 2021
My visit to your office was pleasant and I was seen on time as I usually am. Staff were friendly and attentive to their responsibilities, they were always concerned about my ongoing health problems. This visit is consistent with all my prior visits. Many thanks to everyone.
Aug 18, 2021
Very happy. Always feel better when I leave
Aug 17, 2021
Been going here for over eight years. Dr Johnston has been open honest and right in his diagnosis and treatment. Other doctors and staff are phenomenal at JPM!
Aug 12, 2021
Staff has always been great. The doctors that have done all of my procedures are awesome. They always to me what they are going to do and what to expect.
Aug 7, 2021
All the Doctors and PAs are wonderful there I have never been treated like someone who just wants to get drugs.
Aug 5, 2021
Great place normally right on time with appointments. Concerned with the patient, not the billable hrs some places are
Aug 3, 2021
The staff are helpful and give a sincere smile. Dr. Chaney is the best. Been seeing her since she started at Johnston’s.
Aug 1, 2021
Once again, this practice has out done itself. Would have like to have scheduled my procedure before leaving but it's not your policy. It's insurance. Issue. Maybe tentative schedule till insurance approval?
Jul 30, 2021
I received excellent medical attention. I highly recommend these doctors and their staff.
Jul 30, 2021
My husband received a steroid injection on. Tuesday morning. We are so grateful that after years of intense pain, almost unbearable the past six months, he has received considerable relief. We are so GRATEFUL!
Jul 29, 2021
My husband received a steroid injection on. Tuesday morning. We are so grateful that after years of intense pain, almost unbearable the past six months, he has received considerable relief. We are so GRATEFUL!
Jul 29, 2021
Very friendly and helpful staff I would recommend to friends and family
Jul 24, 2021
Dr. CHANEY is fantastic, really takes time to understand what your needs are and what you expect for outcomes, then does her best to exceed those expectations. I would recommend any pain patient in search of a compassionate, commonsense pain management provider to reach out to Johnston Pain Management, and get yourself feeling better!
Jul 23, 2021
Friendly professional staff.
Jul 18, 2021
The staff there is very friendly and helpful. I absolutely love Dr. Williams and Dr. Chaney. They have three locations. I have not been to the Sneads Ferry location but I have been to the New Bern location and the Jacksonville location. I prefer the Jacksonville location but I don't mind going to the New Bern location.
Jul 17, 2021
I have been going to Johnston Pain Management for many years. I love my doctor, Dr. Chaney, she listens and knows what she is talking about. I’ve had many injections with her. They take the pain pain away. Everyone in the office are very friendly and professional. I would tell everyone and anyone to go to this office.
Jul 16, 2021
Friendly & Professional staff! Extremely knowledgeable about my issues and dedicated to solving the root of them. Personal and truly interested in me
Jul 16, 2021
Professional yet cordial. Listen to the patient. Very knowledgeable.
Jul 15, 2021
Have been going to Johnson Pain Management for about 2 years now. The service they provide has always been top of the line professional, from getting you in as soon as they can to the procedures ensuring you know what is happening and that you are comfortable.
Jul 14, 2021
The people are always nice and helpful
Jul 14, 2021
It's easy to do open and read each question. Also it took only about 5 minutes to complete.
Jul 13, 2021
Very professional and helpful
Jul 13, 2021
Johnston Pain Management has been and continues to be very attentive to my individual needs and concerns. They are always helpful, friendly, and courteous.
Jul 11, 2021
OUTSTANDING DOCTORS/STAFF! Everyone phenomenal. I prefer, but will not ask out of respect for doctors, a female doctor and here at Johnston Pain Management, I lucked out. My DOC is extremely attentive with her explanations of my prognosis and diagnosis and she always incorporate my feedback in her suggested "Treatment Plans". She breaks down medical terminology in examples that's easily understandable. AMAZING DOC! And the females at the front desk are so patient. I've seen clients who are out-right belligerent; yet, the receptionist are SO polite and understanding. Plus, they work with the clients schedule. GIVE THEM ALL A RAISE. THEY ARE THE BEST!!!!!!!!!!
Jul 11, 2021
Everybody was very professional and courteous.
Jul 9, 2021
Doctor Johnston is very professional and courteous. I never have a problem with my injections.
Jul 8, 2021
There are few businesses that I feel confident enough about to refer. Johnston Pain Management is the exception. Lindsey Smith has been treating me for a few years now. I trust her with every health care issue I have. Her knowledge, compassion and understanding are why I continue being a patient. Everyone in this office always treats me with respect. Kathy at the front desk always goes out of her way to accommodate with anything especially scheduling. Thanks to the entire staff for genuinely caring!
Jul 8, 2021
I am well pleased with Mrs. Williams. She is thorough and listens to your thoughts.
Jul 8, 2021
Karma Williams is awesome.
Jul 8, 2021
I was deeply sad to find out that Jessica was no at Johnson Pain Management she made me feel so calm and was very caring however my new provider Ms Williams was very kind and helpful I look forward to seeing her again at next visit.
Jul 3, 2021
Everyone friendly, everyone professional, everyone on time. What more can a patient expect.
Jul 2, 2021
The treatment I had from the lady that drew my blood was awesome. She was friendly and made me feel relaxed. I barely felt the stick from the needle. I would highly recommend her to all my friends.
Jul 2, 2021
Awesome organization from admin folks to providers - always helpful, polite, professional. Make you feel like you're at home. Treatment I received has improved my quality of life SIGNIFICANTLY!! From pain averaging 7-8 daily to 2-3. Always helpful and responsive to my questions.
Jul 1, 2021
I have been a patient at the Johnson Pain Management office, in Jacksonville, and have continually been impressed by how efficient, courteous and professional everyone is. Since becoming a patient I have had the pleasure of greatly reduced pain throughout my body.
Jul 1, 2021
My first visit was amazing, they really do a thorough evaluation and explained everything so it wasnt confusing .I also felt included in my treatment.
Jun 30, 2021
Everyone is very friendly and knowledgeable.
Jun 26, 2021
Very knowledgeable staff. Willing to talk to you as long as needed and provide the appropriate medical care.
Jun 25, 2021
I am so happy that I found Dr. Johnson! He’s been helping me with my issues for back pain for years and I know that I’m always going to get good service and excellent treatment. I do recommend a Johnson pain management!
Jun 23, 2021
Dr. and nurses very kind and attentive. I am happy with the procedure and feel some relief in pain already. Looking forward to getting better every day. Very professional.
Jun 18, 2021
I always have great service from all I come in contact with at JPM
Jun 12, 2021
I had to wait over an hour for appt that I was an hour early arriving. Arrived at 3 appt at 4 was seen after office had closed at 5.
Jun 10, 2021
The staff was very caring.
Jun 10, 2021
Knowledgeable and compassionate staff that truly want to help.
Jun 8, 2021
Great facility, clean and friendly staff.
Jun 4, 2021
The staff at JPM is awesome. They always have a smile and are polite and courteous. They actually listen and care.
Jun 3, 2021
Dr. Chaney always makes me feel like I'm her most important patient! She listens to me, gives me feedback and suggestions. I value and trust her care and guidance.
Jun 3, 2021
I have been a patient for about 4 years, they are very professional and take the time to make the right diagnosis.
May 28, 2021
This is one of the greatest doctors offices I've ever attended!! Every person that work there are friendly and professional!!
May 28, 2021
I have been seeing Dr. Johnston and his staff for several years. I have found them all to be knowable. I would like to give Ms. Williams a shout out, she always has time just for you.
May 28, 2021
Dr. Chaney is a great Doctor. She is over worked.
May 28, 2021
The staff is always professional and courteous; the doctors all seem to be as well. I'm quite partial to Dr. Chaney. I have never been to an appointment with her (either for a procedure or follow up) without leaving completely satisfied that she had listened to, addressed or treated whatever my problem was. She brings a perfect balance each time of medical knowledge and sincere care for me. She seems to really understand and believe me.....for anyone with chronic pain/ illness, that is priceless.
May 26, 2021
Very competent...short wait time
May 25, 2021
Excellent customer service- all the staff was friendly and the facility inviting. Thank you for your support and hard work to keep great customer service.
May 22, 2021
This organization is very professional and attentive to patients' needs.
May 21, 2021
Great office all around. Professional, kind, efficient, great at what they do.
May 19, 2021
Your service has improved. This last visit was quick and pleasant. Great team and very professional.
May 18, 2021
Not as bad as I thought. The assistants were great. Very knowledgeable and caring throughout my visit.
May 17, 2021
Johnston pain mgmt. In NewBern, N.C is an outstanding 👏 Office! The Staff up-front when you check in & check out is an excellent crew! They always try to focus on getting you back in a timely manner & if you call, the up-front employees are so very helpful & answer your questions or transfer you to someone that can! Since the pandemic has hit, & I have Lupus they focus on the precautions of being safe! I have lost my job, due to the pandemic & my place of employment closed the doors after 52 years of being in business! My $ is very limited now, & I have no insurance & the financial dpt. Works with me to the best of my benefit! Dr. Karma Williams is my Dr. & I just love her personality & her way of taking the time to focus on my pain & get the best medications that will help me! Addiction was something that I had battled in the past, & I was very terrified to go to pain mgmt. Due to my recovery & I had fought so hard to overcome my addiction . My pain got worse, & I knew I finally had to try & see what pain mgmt. Could do for my chronic pain issues! Dr. Karma tried me on a few different medications & after the medication that I tried, she got my pain level down & my addiction is something that I don't even think about now! The staff that does the clinical questions as far as taking your vital signs, asking you your health questions, etc. They are an awesome staff as well! I have been to the Jacksonville office once, & Jacksonville employees our very well recommended as well! Thank you Dr. Karma for being such a great dr. & just having the personality & just being you 💘 Dr. Karma is a dr. But she also is your friend as well, & listens to you!
May 15, 2021
Very professional. PA explained everything to me. And, very little discomfort with procedure. One down side ... the sign for the building is very difficult to read.
May 14, 2021
great people and very caring
May 13, 2021
All was fine. The wait time is short and the entire staff is awesome.
May 13, 2021
No matter how bad your pain is they will find a personal management plan to meet your needs!!!
May 12, 2021
The doctors and their staff are amazing. I have been going for a few years and my experience is always a positive one.
May 12, 2021
Yesterday before my epidural and after I spoke to new patient and was telling him wonderful Dr. Holder was and I wouldn't see anyone else. After my procedure (Epidural lumbar steroid injection he was checking out and thanked me because he will be seeing Dr. Holder for the same procedure I just had in 2 weeks). I always speak highly for JPM and Dr.Holder.
May 11, 2021
5 star friendly and professional staff
May 11, 2021
This is for the Jacksonville location! The nurse that handle my procedure made me feel like I wasn’t in pain. She kept saying are you a 3? Then when I was talking to her she keep saying I believe you like I was lying! When I was talking to her. So I was thinking I really want to get needles in my back miss work and come to the doctor on a beautiful Friday afternoon. I Think not!!! This was my first time there and I didn’t know what to except (first procedure)so I was nervous and needed a little more comfort! The doctor was in a rush and did not even introduce himself! I was thinking I hope he did the procedure correctly but I would not know because I’m still in pain as I write this. Least to say if I can help it I will stay with the New Bern office. When it would be more convenient at Jacksonville since this is where I live. I will continue to stay with the New Bern clinic if all possible. Last but not least when I was checking in the receptionist could not even focus on me because she was busy focusing on other people in the wait room. Then when I was checking out I ask the front desk how long till the next procedure in between she was like I don’t know yet I have to wait on the computer but in a rude way like I was bothering her. The whole experience was bad so no I will not recommend the Jacksonville location!
May 8, 2021
Dr Chaney is the very best!
May 8, 2021
Johnstons Pain Management is a very caring and compassionate establishment to address and handle your needs associated with pain. I highly recommend them.
May 7, 2021
I saw Dr. Williams for Botox injections for my migraines and she was so friendly and gentle while giving me the shots. I have a fear of needles and she talked me through it and made sure I was okay the whole time! She’s awesome!
May 7, 2021
Very professional and courteous!
May 7, 2021
I received a shot and it worked
May 6, 2021
At JPM the staff, from the receptionists to the nurses and doctors really care about you. You are treated with caring and respect. They will do everything possible to help you with your pain.
May 6, 2021
Great location with an outstanding staff support. The teams worked well together, always nice and polite to all customers , young or elderly.
May 5, 2021
If you have pain and need a doctor who cares, you have to go to Johnston pain Management. People care, from the time you check in, the nurses and the doctors. Give it a try!!
May 5, 2021
Everyone at Johnston Pain Management is caring and patient with my pain issues. So great to have doctors who really care..CB
May 5, 2021
The Pain Management service I received from Dr. Johnston and his staff was outstanding and exceeded my expectations. Within hours I felt relief from my back pain, and appreciated that there was a clear and timely path forward to address my pain issues.
May 4, 2021
The provider that I saw was very attentive and listened to my complaints of my pain and offered other methods of treating it besides pushing medications. She offered alternative treatments that I have not used before in hopes that they can give me some relief from my constant pain. I was very pleased with her bedside manner.
May 1, 2021
The doctors are pleasant to work with. They listen to all you have to say. No rushing through the visit.
Apr 30, 2021
The staff has always been friendly and helpful. The NP I work with takes time to listen to me and together we decide on my best course of action.
Apr 29, 2021
From the front office staff to the Ms. Raynor I could not be more pleased.
Apr 29, 2021
I hate the fact that I am in pain, But at least I have the amicable, understanding and accommodating Doctors and Staff at JPM; to see me through this.
Apr 28, 2021
The doctor has patience and is reassuring. The staff was kind and understanding. I was so scared because of the pain I had each time before...they calmed me down and it did not hurt! I will not go to anyone else in the future.
Apr 27, 2021
Everyone I met there from day one was kind and respectful. It is unlike ANY other pain management center I have ever visited. The staff is professional, friendly, and genuinely care about your comfort. Johnston Pain Management has alleviated the fear, hesitation, and mistrust I've held on to for years in dealing with other "pain specialists" in the past. I'm glad to have found them and count myself lucky to be one of their patients!!
Apr 25, 2021
Johnston pain management he's a great place with caring staff an excellent doctors
Apr 24, 2021
I love this place. I live over 2 1/2 hours away but I still go there cuz there’s no doctors like the ones there. And the office workers, so nice and slways helpful. Make you feel good.
Apr 22, 2021
i had a appointment at 245 i arrived at 200 and these people reschedule my appoint to the 28th i didn't like that and will not accept that so i reported it to the VA. i am waiting for a response from the VA. that made no sence to me
Apr 22, 2021
Often difficult to get hold of someone. Clinical staff never answers and I always need to leave a message which takes days to get a response. No issues once I am there in person, but attempting to get assistance by phone is frustrating at best.
Apr 22, 2021
The people that work there from the front office and the people in the back are very nice and they try too help you anyway they can.
Apr 18, 2021
The doctors and everyone there truly care about your health and well being. This is some of the best health care you will find any where in the United States and we are truly blessed to have it here in Jacksonville, North Carolina.
Apr 18, 2021
I totally love Dr. Williams! She is great, show compassion and concern with all my needs! She listen! That is very important! From Theresa Gibbs! You rock!
Apr 17, 2021
The staff members were all courteous and professional.
Apr 17, 2021
I recommend Dr Holder for a excellent job well done
Apr 16, 2021
Great people with very knowledgeable professionals, I have been a patient since early 2000, and I have always had my needs met. Thank you to all, especially Dr. Chaney & staff. Special KUDOS to the front staff, they deal with a lot of people and some who are not happy. They as important as the medical staff.
Apr 15, 2021
That you for your time and understanding how people are in pain. Everyone there are so nice and professional. Know I appreciate all you do for me. Thank You
Apr 14, 2021
Always made to feel like they have my health is highly important to them
Apr 7, 2021
Dr Chaney provides the very best care possible!
Apr 6, 2021
Mr. Maynor and Hannah are the best.
Apr 6, 2021
Even with the sensitive nature to environmental triggers, some of us can't help but demonstrate, these fine people make you feel at ease. They allow you time to "come down" without rushing you or trying to get you out the door. I appreciate their empathy, and find relief, with each treatment I have received. I know I have the requirement of a long-term treatment plan. I'm just glad the V.A. chose JPM, to take care of this plan, for me.
Apr 5, 2021
You know you are in a happy office just walking in the door. The staff is very kind and knowledgeable. Dr Johnston made me laugh and feel relaxed -during my spinal injection! I can't say enough good things about Dr. Johnston and the Jacksonville office. 🤗
Mar 31, 2021
The PA that helps me cope with my pain had done so for years. She is empathetic and always is trying to help me when it gets rough.
Mar 31, 2021
You guys are great!! Both professionally and personally!!
Mar 31, 2021
Great Atmosphere. All the staff are friendly and very helpful. As a person who deals with pain on a daily basis it’s nice to come to a medical clinic where you get treated like a patient and not a pill seeker.
Mar 30, 2021
Your staff is always very courteous and understanding with your pain issues. I really appreciate that
Mar 27, 2021
Very knowledgeable and caring staff.Very friendly and courteous.Would recommend to anyone needing help.
Mar 27, 2021
I have been using Johnson Pain Management Clinic for sometime now. I have always had a positive experience since day one. Always greater with respect and great patient care. Go above and beyond to handle and manage my pain ensuring that I am comfortable and pain free. If you need help managing your pain this is the place to go for quality care
Mar 27, 2021
Everyone treats me very well at Johnston Pain Clinic
Mar 24, 2021
I absolutely love Dr. Williams. She is always on time, listens to my issues, and provides a solution. I truly feel like I am talking to a caring friend when I meet with her.
Mar 23, 2021
This clinic is the best pain management clinic in jacksonville. My husband went to a different clinic and he wished he had been sent to Johnston’s. Dr. Chaney is an amazing doctor. Not only does she listen to me when I talk even if I go on and on, she also tries natural ways of dealing with issues before going the medication route. She’s so understanding and knowledgable that I refuse to go anywhere but Johnston’s. They have so many options to deal with pain without having to be referred outside which makes getting the procedure easier with insurance. This place is a life saver because I didn’t know what I was going to do when I was dealing with so much pain. After going to Johnston for years I’m so much better than I was.
Mar 20, 2021
All work done is done very very well.
Mar 19, 2021
I always am treated nice and my doctor is amazing Dr. Channey.
Mar 19, 2021
Everything went great, I was very pleased with the entire process. Please note and change my Steroid Shot to 04/15/21 @10:15 AM instead of 04/16/21 please and send me a notification confirmation, thanks alot. V/R Seward Wilson III
Mar 17, 2021
I have always been treated with respect and the office staff is always courteous. The office is clean and the Doctors are always friendly. I have been going to them for years and have no thought of changing providers.
Mar 16, 2021
I like seeing the same Dr every time. This is because she can get too know me and vice versa
Mar 14, 2021
I am very happy with our online support .services. All my information is always on time for my appointments.Thanks so much for your service.James L.Montford.
Mar 13, 2021
great digital reminders for appointments
Mar 12, 2021
Great staff. Friendly and caring.
Mar 12, 2021
DR Chaney is awesome! She is very professional and personable. He confidence is calming and everything happens just as she describes. He team does a great job anticipating what she needs and seem to go above and beyond to make me feel well taken care of.
Mar 11, 2021
I would recommend my doctor to everyone!! I even had my daughter going to Dr. Chaney!!!!
Mar 11, 2021
I have been a frequent customer/patient and have had nothing but full satisfaction here between the Dr.’s and the staff they all treat you professionally and with much care👍🏻❤️🙏🏻
Mar 10, 2021
They are very patient oriented and strive to provide the best care available.
Mar 10, 2021
Johnston Pain Management in Jacksonville, NC on HUFF drive, has one of the best individuals from the front desk to the back of the office are one of the best workers I've ever been around. Everyone has a positive attitude and always treat the clients with care and dignity.
Mar 9, 2021
extremely polite and knowledgeable
Mar 9, 2021
The Staff is great and very helpful. The only issue is being placed on hold for long periods of time.
Mar 9, 2021
Please do something to correct your lack of parking space and wait times.
Mar 6, 2021
Awesome service. I really feel like all of my questions are answered. I also feel like everyone has my best interests dealing with my medical issues. Thank you.
Mar 6, 2021
All of the employees are friendly and understanding. I never have a long wait when I’m there. I really enjoy being a part of their patients
Mar 6, 2021
I see Dr Chaney and she is very knowledgeable and cares for her patients. The office staff are friendly and make sure you are taken care of.
Mar 6, 2021
Very helpful, and very caring. Ms. Foley takes her time to talk with you and answers all your questions.
Mar 6, 2021
Always meet my needs of the pain I'm suffering. I feel very comfortable at my appointments .
Mar 4, 2021
I have been going to JPM for a very long time I never a problem with their service. They are really nice at the front desk and helpful when you have a problem. I do realize that Jacksonville is a transit town but it seems as if they have all new front desk people. So it seems to me they are not as efficient as those in the past, but they are leaning a new job. Out of all the places I go to for care JPM is the best.
Mar 3, 2021
Love y’all. But I did think that someone should call the next day to check on a patient who had an injection
Mar 2, 2021
Great bunch of people always polite and efficient. Already referred people there..
Mar 2, 2021
all personelle friendly & helpful. Drs & PAs genuinely concerned and take all the time required to listen and assist patients.
Feb 27, 2021
The staff is awesome! And as a va patient they deal with the va so I don’t have to
Feb 26, 2021
The best office staff and finest doctors and nurses around
Feb 26, 2021
The wait time is short. The staff is courteous and very professional. Dr Johnson is great
Feb 26, 2021
Woke up this morning & my back feels so light! I haven’t worked out yet! I am going to wait a minute before I try to swing a bat! Wondering when I can play basketball
Feb 25, 2021
Woke up this morning & my back feels so light! I haven’t worked out yet! I am going to wait a minute before I try to swing a bat! Wondering when I can play basketball
Feb 25, 2021
Exceptional. Professional, caring, and very competent.
Feb 23, 2021
I love my doctor Holder very nice and so helperful after my pain doctor retired
Feb 20, 2021
Always a good experience with Jessica, she takes time and makes me feel at ease when I'm a Johnson pain management.
Feb 18, 2021
Dr. Chaney listen to my concerns.
Feb 18, 2021
I really find the staff and doctors to be very professional.
Feb 17, 2021
The staff and my treatment is excellent. I have and will continue to recommend Johnston Pain Management
Feb 13, 2021
Normal visit, in and out in a timely fashion, new provider for me this time, advocated for and provided additional medications for safety reasons. Prescriptions submitted to appropriate pharmacies and confirmed receipt.
Feb 9, 2021
I am very pleased always looking for a way to help me with my pain. Mrs. Raynor is a very great asset to your company!!! Ricky Venanzi
Feb 9, 2021
Love the staff and Dr candy man
Feb 8, 2021
Dr. Chaney and the staff at Johnston Pain Management are nothing short of awesome!
Feb 6, 2021
Everyone was very welcoming and pleasant. The staff was very patient and informative.
Feb 6, 2021
Very friendly and professional from the time I got there until the time I left!
Feb 6, 2021
Everyone is very friendly and helpful and meets the needs that I have.
Feb 5, 2021
Everyone is so friendly and helpful. They truly want to help you feel better.
Feb 3, 2021
I would also like for my portal msgs to be read and receive a response. This had never happen, the response part.
Feb 3, 2021
Caring Staff that actually have the patients best interest at heart.
Feb 3, 2021
Everyone is very nice and very considerate
Feb 3, 2021
Once again, the service and commitment by the the staff is absolutely 💯.
Jan 29, 2021
I finally found a doctor who listens to my many complains! Dr. Holder and his staff are wonderful!
Jan 29, 2021
Great staff, very professional
Jan 22, 2021
Easy to make appts, friendly and helpful staff, minimal wait time. Rachael and her assistant take the time to listen to my concerns and answer my questions.
Jan 21, 2021
Dr. Chaney is great. I recommend her highly. She treats me very professionally.
Jan 20, 2021
All the Dr's and PA's are so kind and caring
Jan 20, 2021
Dr. Johnston’s nurse/ technician oh I wish I could remember her name because she was amazing. She has dark hair and is very petite and beautiful. I was a hot mess after suffering migraines and TMJ all weekend. I was there for my scheduled spinal injections but she took time with me. I absolutely loved that she totally listened to me and she recapped what I told her. Dr. Johnston had her set up for me to meet with the migraine specialist in their office today. I am hopeful to get some answers soon. I have been blessed with the amazing Nurse Practitioner Lindsay Smith and her team at the Sneads Ferry office that sees me monthly. Her maintenance and Dr. Johnston’s spinal injections have kept me functioning. Fibromyalgia has taken a lot from me but the teamwork and professionalism across the offices is something I’ve never experienced. They communicate and know what the other is doing to figure out the best way to help you. I am so thankful to have Johnston Pain Management in my life. They’ve helped me tremendously.
Jan 19, 2021
Staff are friendly and efficient. They wasted no time from start to finish, but I did NOT feel as if they rushed through things.
Jan 19, 2021
While, I enjoy coming in to see the Dr. It’s difficult for me to relate my pain. I hurt all the time, my wife and I both think taking to many Narcotics is not good, so often I mask my pain.
Jan 15, 2021
Thank you so much for answering all my questions yesterday. It meant a lot to me. I’m not sure I got your name right I think it’s Dr. Holder or colder? Anyway thank you very much. It was certainly above and beyond your responsibility.
Jan 14, 2021
Mrs. Rainor is amazing. She is thorough and very helpful. I feel confident and comfortable with her. Your nurses are great and very polite. I love coming to my appointments. Thank you for everything.
Jan 11, 2021
The people at Johnson Pain Management are awesome, from Dr. Chaney to nurses, to the receptionist. They are all excellent at their jobs.
Jan 9, 2021
A patient came in without a mask and was not made to put one on. An employee was cleaning the glass at the reception desk she said someone sneessed on, without a mask or gloves. It was so dried on she got a Kleenex and scraped it off. She was telling everyone about it and laughing. I am 69 and have COPD and didn't find it funny. When I go to my doctor I assume it is clean and sanitary. I was very upset about this and so was my daughter. As far as the office and procedure room it looked clean. Just thought this needed to be reported.
Jan 9, 2021
Everyone is so friendly and professional.
Jan 9, 2021
Everyone is very friendly and kind. Makes having a needle in the back a positive. I would definitely recommend.
Jan 8, 2021
All physician's and staff are friendly, courteous, and helpful.
Jan 8, 2021
great staff and doctors the listen to you and work with you
Dec 30, 2020
Love this faculty, have been going to JPM for over 25 years
Dec 25, 2020
I had a MRI over a year ago and l was just informed of my neck condition. Who’s responsibility is it at JPM to inform the patient of test results?
Dec 24, 2020
Shows relationship between Doctor & patience.
Dec 22, 2020
Very thorough and friendly people.
Dec 22, 2020
Professional staff, pain relief in about 3 days for lower back procedures.
Dec 19, 2020
I can never put into words all the appreciation that I have for Dr Chaney. She’s always gone above and beyond for me. The whole staff except phones and upfront, has always treated me so kind. Again I want to stress how much trust and think highly of Dr Chaney. Thank you
Dec 18, 2020
I was thoroughly impressed by the staff's and doctor's friendliness, professionalism and punctually. I got the impression that they genuinely cared about me. Everyone was fantastic!!!
Dec 17, 2020
We have been patients of JPM for several years now. We are very, very thankful for the wonderful care we receive from you. Dr. Chaney especially has been more than a doctor, she's been our advocate and has given us excellent advice and assistance, as well as pain management care. We would and do recommend you to everyone who needs this kind of care!
Dec 12, 2020
Everyone at Johnston Pain Management from the front desk to doctors and nurses are always very professional and friendly. .Elizabeth Krentz.
Dec 10, 2020
I am very pleased with the service I get at this office. All of the Drs & nurses are so friendly & understanding. I highly recommend Mrs. Raynor & Dr. Johnson. I like everyone but those 2 are my favorite & show compassion &are very knowledgeable. As far as front desk staff, most are friendly.
Dec 9, 2020
Please enforce the mandate of everyone wearing a Mask! When visiting the office.
Dec 9, 2020
Very friendly staff and always caring about your health. This is the office for your pain management.
Dec 6, 2020
At JPM people really care about you. You never feel like just a number. Dr. Chaney is one of the most awesome people I have ever met and I feel special just to have such a caring person as my dr.
Dec 5, 2020
i love your staff. It is just too busy. I always feel like I am in the way instead of like a valued patient. I know I am older, slower, and you all are busy but...I am a person...still.
Dec 4, 2020
ALL STAFF WAS GREAT. IN AND OUT IN GOOD TIME
Dec 4, 2020
Every has been great at both New Bern and Jacksonville.
Dec 3, 2020
Everyone there is just the best. Always smiling, polite, caring and their kindness always makes me feel good inside, even, when I feel bad. Thankyou Thankyou Johnston's Pain Mgmt.
Dec 3, 2020
My provider is awesome. Actually cares about her patients and really tries to help them not only with their pain but with all aspects of their healthcare.
Dec 2, 2020
This is one place that the Dr. listen to the patient. They are very professional.
Dec 2, 2020
The staff was exceptional very supportive and made me feel like they cared about me
Dec 1, 2020
Injected area I had earlier ask not to be
Dec 1, 2020
What a wonderful experience with an amazing staff.
Dec 1, 2020
I love this place. Every one is friendly, proficient, and spot on.
Nov 26, 2020
It was a good apt.all were helpful pa was nice.
Nov 26, 2020
I was a follow-up new patient. For some who don’t know that means I’ve been seen there before but it’s been a long while (about 11 months). I went in there and explained what I was feeling and how everything (my pain), has increased. Mind you, I have to be evaluated by my doctor in order to get the referral to Pain Management. So clearly, my doc believes I need better treatment than he can provide. So in January I got a shot that did NOT work. Now they are giving me the same shot just different strength. The questionnaire you fill out asks specifically what treatments/medications work for you. I told the person seeing me what worked for me, what hasn’t worked for me, etc... when I told her what medicine worked for me, she gave a look and made a sound that had me feeling judged. As if she believed maybe I was a “seeker”. I served 14 years to our country and I concealed a lot of my pain because I was worried about judgement and perception. I’m 38, feeling like I’m 60 everyday. All I want is to get some relief. So not only did I not get medication, my injection isn’t scheduled til 12/9. I went in on 11/18 (three weeks). AND I won’t be able to get the other part of my referral (my neck) addressed until 12/30. I guess what I’m going through isn’t urgent enough. I am not happy. I’ve requested to be referred to a different PM doctor who will see the whole picture and hopefully help me.
Nov 23, 2020
From the ladies at the front desk to the nurse taking my vitals & medical history to the PAs & doctors of Johnson Pain Management I have always been treated with respect & have been benefited from their professional knowledge. A solid team dedicated to all who come through their doors
Nov 19, 2020
Great group! I’d never go anywhere else 🌟🌟🌟🌟🌟
Nov 18, 2020
excellant support staff always treats me with
Nov 17, 2020
All the care given is outstanding. Great Job.
Nov 16, 2020
Great friendly staff, nurses, PAs and Doctors here. Doctor Holder and P.A. Karma Williams are who I usually have my appointments with. They both are very down to earth, caring people. They actually listen and hear what you have to say. Then when they come up with a plan for your specific pain issues, they explain their plan or sometimes offer two differ plans of treatment and ask your opinion on the plan or let you choose which plan you prefer if there are several options available. I really don't think I could endure my pain very long without their help.
Nov 14, 2020
Very welcoming staff who genuinely cares about their patients. Very trustworthy!
Nov 12, 2020
The ladies behind the desk are thoughtful; friendly; and helpful. I would tell my worse enemy that I do not speak to about this clinic, due to their professionalism. Best clinic I've had the pleasure of going to.
Nov 11, 2020
This clinic is amazing and has helped me begin to have a somewhat normal life. Dr. Chaney is an amazing doctor and she has changed my life. She’s always thoughtful and listens to me even if I’m ranting about something. This pain management clinic is actually helpful and I recommend it to anyone who needs help. Especially if you’re at the end of your rope and can’t deal with the pain anymore.
Nov 7, 2020
everyone is polite and cares about your privacy
Nov 6, 2020
I feel that some people in this practice are not taking all precautions concerning COVID 19. Many employees do not wear masks on the front desk as well as professionals in the exam rooms. I also feel that more concentration has been given to some areas ( back) rather than areas that have been a bigger problem(hip). Always more concentration on one area rather than the other. No testing on other problem areas.
Nov 5, 2020
Ms Foley and all the doctors are very compassionate. I would recommend them to anyone and I have already done that many times
Nov 5, 2020
They are all polite and explain everything fully.
Nov 1, 2020
All of the people and doctors have always been very nice and helpful.
Oct 31, 2020
Exceptional doctors and staff. They have been taking care of me for over 20 years and I trust them to continue to care for me in the future. You cannot find better care anywhere.
Oct 30, 2020
The Doctors are amazing! I see Dr Chaney and love her. She listens and she tries to find the best solution to your problem...The staff are very polite and friendly...
Oct 29, 2020
All aspects of care are wonderful!
Oct 29, 2020
I want to thank everyone at that office that was very nice they will real structure in the work that day was the best I love her I love you the great work that comes out of the office and I thank God that everything went well
Oct 28, 2020
Fast, reliable treatment delivered by professionals who care
Oct 28, 2020
Recently, at one of my appointments, it became necessary for me to receive break in time and treatment. The Ladies, recognized and provided me, such time and an environment; to calm and reduce the symptoms of a PTSD episode. As anxious and irritated as I had become, they took the time to ensure, I had come present enough for interaction. I was embarrassed and apologetic I imagine, however, Mrs. Foley and her staff, assured me throughout my treatment. She continued to bring me ease through my treatment. Thank you Ladies, for your understanding.
Oct 27, 2020
Quick and easy experience.
Oct 24, 2020
First time being treated like I matter by a clinician. This office, staff and doctors are all top notch at what they do. I appreciate being treated like I matter for once. Grateful for each of you.
Oct 24, 2020
Have always been treated with the upmost courtesy from the staff
Oct 23, 2020
The procedure room staff was super friendly and helped make an uncomfortable situation comfortable.
Oct 23, 2020
Very friendly staff, a pleasure to visit.
Oct 21, 2020
I always feel like the people at Johnston pain always have best interests in mind when they treat me and I trust them implicitly with my pain concerns. I came from another local pain management group that just threw medication at my pain, at Johnston from day one. I was given so many different options to manage my pain and it brought me to tears because finally someone was taking time to listen.
Oct 17, 2020
It’s always great when I go there.
Oct 14, 2020
Carma is fabulous all the medical staff is great ! The 2 receptionist at the front desk in newbern could do better with the friendliness but overall i love this place
Oct 13, 2020
By far this is the best medical facility that I've seen.
Oct 13, 2020
I love the way im treated respectively and all the staff are super nice Bruce Miller is a excellent physician
Oct 13, 2020
They do everything possjble to manage your pain
Oct 12, 2020
Liked the service loop pop
Oct 11, 2020
Their patient portal and and contact Information is great. The information provided on the website makes it easy to research providers.
Oct 11, 2020
Friendly staff. Appointments are on time. They make you feel like they truly care about your issues
Oct 10, 2020
Dr. Chaney, and the medical staff are wonderful, patient and answer all your questions; they also help you in anyway they can. I recommend them, and I would not trust any other doctor to care for the specific needs I require.
Oct 8, 2020
I was very impressed with how smoothly I was checked in, given new patients orientation test , easy interaction with the clinical and with Jessica for explaining all of my options.
Oct 8, 2020
Everyone was very professional. I feel better than I have felt on a long time. I would definitely recommend Johnson pain management. Dr. Cheney thank you.
Oct 4, 2020
The entire staff was wonderful However the person at the front desk was nasty and should be held accountable for her lack of not being professional
Oct 1, 2020
I have always been treated with compassion and care at Johnston Pain Management. They take time to listen to your concerns as a patient. I always feel that I have a voice in my healthcare and they listen, together we come up with a game plan.
Sep 30, 2020
I was at ease speaking to my doctor and I was given the time to have my questions answered.
Sep 27, 2020
Here at Johnston Pain Management they have always treated me with respect and show the concern for the effectiveness of my treatments. I’m very satisfied and happy with this facility.
Sep 26, 2020
It was my first appointment, upon walking in the staff was very friendly and welcoming. The wait time was average. I was soon greeted by a nurse, she didn’t introduce herself but she was friendly and took her time talking to me. She was very thorough in accessing my pain, and the root of the issues. The doctor was very straight forward and professional when putting together a plan to begin getting relief and I am very satisfied with the results so far. I’ve been in a lot of pain for months now, and last night was the best nights sleep I’ve had in a long time. I’m very grateful for this clinic. Highly recommend!
Sep 25, 2020
My experience at your facility was quick and personnel were courteous and friendly. Would highly recommend your business to others.
Sep 24, 2020
Very friendly, helpful, caring and professional when dealing with you. You don’t feel like a number when you go for your appointment you feel very comfortable and well taken care of.
Sep 23, 2020
I was seen right on time. Everyone from the receptionist to the Dr. Were great!
Sep 22, 2020
Very professional staff.Enjoy working with all of them.Look forward to my next visit.
Sep 20, 2020
Your team is amazing! I have suffered with chronic pain from fibromyalgia for nearly 20 years. Recently degenerative disc disease has also taken a toll on my body. Your incredible Lindsay Smith in Sneads Ferry encouraged me to give spinal injections a try. Yesterday was my first treatment. Dr. Johnston and his team were awesome. They made me feel at ease from the moment I walked through the door until I left. Today is the first day I’ve had in a very long time that my pain was under control and not controlling me. I am forever thankful for my referral to your practice. I look forward to brighter days ahead. I am forever grateful! My husband and I have spent thousands of dollars on all kinds of treatments from holistic medicine, to chiropractic care and much more just to keep me working and trying to live my best life. My primary care doctor finally sent me to your practice and I’m so thankful. You all listen and truly care. It shows in all that you do. Yesterday was my first spinal treatment but it won’t be my last. You are valued and appreciated from the bottom of our hearts.
Sep 19, 2020
staff is always curtious and understanding.
Sep 18, 2020
I love my doctor. The staff is very professional. They have provided pain relief for several years.
Sep 18, 2020
My daily life has improved greatly. I was struggling to grocery shop or do much of anything. I had back surgery several years earlier and it wasn't successful. I went back to Dr. Held, my surgeon and he said he couldn't do anything more without risking my ability to walk. He suggested Johnston Pain Management to me. My left knee and both hips have been replaced with great success. So I was already familiar with Mr. Carroll. I felt so comfortable seeing him. The medication has changed my life considerably, I can now grocery shop and do some housework. It may not sound like much, but it has meant the world to me!
Sep 15, 2020
Greatest staff in Jacksonville. Outstanding customer support and the doctors are amazing they listened, they care and they help
Sep 12, 2020
Dr. Chaney and the staff are so caring I truly love seeing my doctor. Dr. Chaney listens and can give a great injection!! Lol
Sep 11, 2020
I have been a patient there for about four years. Great Doctors and staff.
Sep 11, 2020
Caring staff that genuinely want to see improvement in their patients conditions
Sep 7, 2020
I don't know of an online presence.
Sep 5, 2020
I was treated very well. Professional yet friendly and would highly recommend JPM and have.
Sep 5, 2020
Johnston Pain management is my feel good place. Everyone there is so pleasant and helpful and I always feel so much better if I have a treatment. I would recommend this place to anyone!
Sep 1, 2020
I've been seen here for a little over 2 years by Mrs. Folley and I'm very confident in her care. My last appointment I was seen by another, and she was amazing. Customer service is always top notch. The ladies at the front always remember who I am when I come to check in.
Sep 1, 2020
Always a good experience and interaction with the doctors.....BUT the wait time in lobby and room is overwhelming!!!! Appt at 2:30....arrived early just to be prompt. At end of visit...I departed at 415pm
Sep 1, 2020
The staff is very friendly and always looking for ways to help.
Aug 29, 2020
Always treated by all staff with care and respect.
Aug 28, 2020
Great staff! Everyone is very professional.
Aug 28, 2020
Dedicated, professional and down to earth staff made me feel comfortable the entire time. I'm glad I was referred to this agency. I look forward to working with them more.
Aug 27, 2020
Clean, professional environment! The staff and Dr.s are very helpful and understanding. I went in to my appointment with a predetermined goal for myself and they listened to what I had to say. With a mutual understanding and with their knowledge of my case and my injuries we were able to come up with a treatment plan right away. In and out in my first visit in less than 3 hrs. I have been to other Pain clinics and have not had the same outcome. Very happy and confident with my treatment plan!
Aug 26, 2020
Mr Miller really listens and spend time to discuss options and answers questions. Never feel rushed or disregarded
Aug 26, 2020
Johnson Pain Management listens to your issues and offers options to make you feel better. When pain is going to never go away, the reprieve offered by this group of doctors can assist in managing the reality of pain.
Aug 25, 2020
No waiting, recommend to any one in need...
Aug 21, 2020
You have always treated me with respect and a smile. You all have been an amazing and I thank you all.
Aug 20, 2020
I'm very happy with the results i'm having! Got right in was taken care of immediately!
Aug 18, 2020
I spent just a few minutes getting seen and the whole staff is friendly and very nice.
Aug 15, 2020
Dr Holder always listens and takes the time to understand my issues and concerns. It is much appreciated!
Aug 12, 2020
If we could get a patient portal where we can look at what was done and when our appointments are.
Aug 11, 2020
Excellent care. You can really tell the providers genuinely want to help you!
Aug 8, 2020
great people they listen to you
Aug 7, 2020
During this pandemic, masks are important to prevent the transmission of COVID. For what ever reason, giving individuals an option to wear a mask is very dangerous in my opinion. Most of the staff did not have on one. If anyone should understand the seriousness are medical professionals.
Aug 7, 2020
Dr. Chaney and her crew is the Best. I thank them for a job well done,
Aug 6, 2020
All was great, just keep up the great job
Aug 4, 2020
Very pleased with the service friendliness of staff
Aug 4, 2020
Everyone is very professional, considerate, and kind. I took a sigh of relief when I was leaving after my first visit. I said to myself "finally someone who cares and understands ". Thankyou for being there!
Aug 4, 2020
This was my first appointment, but i only spoke to the P. A but i had met her at Dr. Kelly's office before do it was good to see a friendly face, in a new place for me.
Aug 2, 2020
You have made me feel like I’m a person again! I have more good days than bad! Thank you for making me a better person, again! Thanks, to everyone works for, Johnson’s Pain Management!
Aug 1, 2020
Friendly staff. Provider seemed genuinely interested in my health issues.
Jul 31, 2020
Johnston Pain Management has also been Excellent to me and to my needs.Staff and Drs are great and I appreciate the help they give me. Highly Recommend for anyone that is seeking help with pain.
Jul 31, 2020
I have referred many people to JPM over the years. It is always nice to walk in and be greeted by your name, I can't say enough about the staff. I have had the opportunity to see Dr. Chaney for the past few years, I have never seen her without a smile and always greeted me. The entire staff goes out of the way to make sure you are taken care of.
Jul 29, 2020
Johnston Pain Management has been working with me for a couple of years, after I moved here from up North. I just had back surgery before I left my hometown. Johnston Pain Management has helped me through the process of healing.
Jul 28, 2020
I was a new paitent recently and went in for an epidural steroid shot in my lower back to relieve pinched nerves.The staff were all nice from the front desk to the nurses and the doctor was great also.The procedure was over before i knew and not even very painful wich was a big relief.I am writting this 3 days after the injection and my back pain is minimal and i have been able to get back to being active without hurting.I would recommend Johnston pain management to anyone seeking quality services in this field of practice.
Jul 24, 2020
JPM puts other "so called " pain mgmt practices to shame, I know because I have been patient a of theirs. This is a specialty practice that takes pride in caring for chronic pain patients,understanding all aspects of it, this is a 5* practice,special gratitude for going above and beyond to Kathy in SF office,Dr.Holder, Lindsay,Crystal for all you do.
Jul 22, 2020
JPM is very professional, courteous, thoughtful and caring. No matter which doctor or nurse that you see.
Jul 18, 2020
Great service! Everything worked as expected. Dr made me feel heard and she addressed new issues I am having.
Jul 16, 2020
Dr. Johnston did a great job in the procedure. He is able to deliver the dose precisely where it’s needed. I’ve been coming to him for many years now. Great Staff and the other doctors are great as well.
Jul 16, 2020
I waited 45 min to see the dr.
Jul 16, 2020
Compassionate and real. Patient s come first.
Jul 16, 2020
Mrs. Raynor was very nice and she took the time to explain things to me.
Jul 15, 2020
Had a glitch with my original app't that was rescheduled without me being notified of the change.
Jul 14, 2020
Overall I’ve received excellent care. I appreciated being able to do my consult via phone. That was so convenient not being required to go to office especially with all of The current requirements.
Jul 14, 2020
I’ve been going to Johnston pain management for better than 10 years now and I’m more than satisfied with my results. I wouldn’t go anywhere else
Jul 14, 2020
Caring and excel The staff are always caring, and have an extreme knowledge of their job description!
Jul 10, 2020
JPM is awesome. It's a caring, knowledgeable, kind place. They go up and beyond for every patient.
Jul 8, 2020
Dr. Chaney is the best, she always takes the extra time to talk with me and makes me feel like I'm her only patient!!!
Jul 8, 2020
Staff is professional and courteous .
Jul 7, 2020
Always a pleasure interacting with the staff at JPM. They are professional and it’s evident that they care greatly about their patients. Punctual as well which seems to be a lost art in this area. I highly recommend to anyone seeking their services.
Jul 7, 2020
As always, the staff was very kind and accommodating, and Dr Chaney was/is amazing!
Jul 6, 2020
I am always pleased with the care and attention I receive.
Jul 2, 2020
Very patient and caring staff. Doctors are fabulous and through. I will be returning.
Jul 2, 2020
I appreciate the members located in the Jacksonville area, took time to address not only my physical needs; but also my financial needs in regards to Tri-Care. Impressive crew!
Jul 1, 2020
Dr. Chaney is totally awesome!
Jul 1, 2020
I am completely at ease with Dr, Cheney and her staff....they are supportive and understand my situation and diligently strive to help me in any way they can. I thank them for helping me to manage my pain best i am able.
Jun 30, 2020
Very pleased with all the staff. Every one was very nice to chat with and commutate with. Dr Holder could be a little more personable with patient .We do not bite. All joking aside every one was great.
Jun 30, 2020
Johnston Pain Management has been a blessing to me for about 18 years. Dr. Johnston cares about his patients and will do everything he can to make the pain you are experiencing tolerable.
Jun 25, 2020
The staff is friendly and have great customer service. Everyone knows what they're doing and are very helpful. They're quick in answering or finding the answers to your questions. The Physicians have great bedside manners take time to ask questions and explain what they're doing made me feel comfortable . Would highly recommend them to anyone.
Jun 25, 2020
I haven't dealt with the clinic online before. My in office experience with both the staff and Doctors has been exceptional.
Jun 22, 2020
I have always been impressed with Johnson Pain Management from the greeting at the front desk to the services provided by the very caring and professional staff.
Jun 21, 2020
Caring, kind staff. Answers back calls if you have ?'s. Understanding, professional, Do know that injections I have had were painless. If anyone needs pain management, please try Johnston pain, works with your schedule, as accommodating as possible. The team there really cares about your safety, THE DR's and PA'S AND THE WHOLE JOHNSTON TEAM, CARE ABOUT ALL PATIENTS EQUALLY, BECAUSE EVERBODY 'S LIFE MATTERS. BEST PAIN MANAGEMENT IN EASTERN NORTH CAROLINA!!!
Jun 20, 2020
I have always had great care at JPM. The doctors are knowledgeable and friendly. The front staff are friendly as well.
Jun 19, 2020
Love, love, love this place! Great staff, friendly service and committed to getting their patients the relief that is right for them. They listen to your concerns, explain why your having the pain and offer an appropriate, safe, and in my experience effective treatment plan. Plus, they don't treat you like you're crazy, like it's not all in your head. So glad I found JPM!
Jun 19, 2020
Best folks and doctors you will ever meet.
Jun 18, 2020
The staff here is amazing! They always are very friendly and work hard. The truly know the definition of caring! Only downfall is waiting over an hour after your scheduled appointment time before the appointment process starts but that can be overlooked due to the care and pride they take into helping you.
Jun 18, 2020
Ms. Jessica Foley has been my primary PA for years...always concerned...always knowledgeable! She is an excellent representative of JPM.
Jun 18, 2020
Your staff really appear and act like I am just not a number. The only complaint is I feel I wait way past my appointment time to be seen once I get into the exam room. I would rather wait more time in the waiting room (my vehicle) and sit less time in the exam room.
Jun 13, 2020
Ms Foley is a great physician’s assistant. Always caring
Jun 12, 2020
I love the support staff and the Doctors. The only thing I would work on is being mindful of your patients time. We are told to show up 15 minutes prior to an appointment to wait an hour before seeing the provider. Please look into this as a PI project! Overall I am still impressed and that is my only issue is the long wait times for the provider.
Jun 12, 2020
At johnston pain management they gave me options for my pain that don't just involve pills, I wasn't given that relief from my former physician. The staff treats you with respect and kindness from the minute you walk in the door to when check out.
Jun 12, 2020
The first time I went to this clinic was in Sneads Ferry as they could get me in faster than the Jacksonville office. The receptionist was extremely nice and efficient. She had three people walk in about the same time and she welcomed them by name. I seen Dr Smith and I really liked her. She was thorough in explaining everything that was wrong with me in addition to changing my medications in hopes to better fit me. She recommended that I see Dr Dresbach, which I did. I really liked Dr Dresbach she was extremely nice and allowed me to sit, stand or walk around the room during our time together. The receptionist was nice and quick to get me signed in as well as taking payment and letting me know that I would be called back at my appointment time. This was my first time at this office and was pleased. Overall I’m extremely pleased that I chose Johnston Pain Management and I hope they keep treating me like it’s the first time they are seeing me.
Jun 10, 2020
Friendly expedient staff. Service is top notch.
Jun 9, 2020
The staff at this facility is kind and professional and take good care to relax you for what ever procedures you are undergoing.
Jun 5, 2020
Ms Foley was attentive, reviewed my meds, my symptoms, made sure I had everything I needed and exceeded my expectations. This was a telephone appointment.
Jun 2, 2020
Johnson Pain Management has helped me. They are there to help me and listen to me when I tell them where I am hurting at and how the pain feels.
Jun 1, 2020
Very welcoming and professional, wait time is very minimal. Have always had a good experience
May 29, 2020
very professional. Problems reviewed and explaind so a person can understand.
May 27, 2020
Five stars, excellent Do
May 22, 2020
Everyone at Johnston Pain Management are always so professional and caring and never lack to smile!
May 21, 2020
Johnston Pain Management has been a life saver to me. They are very professional while still being very courteous and understanding. It is easy to get in contact with them and they do their best to help or answer any inquiries. I am highly pleased with JPM and would absolutely recommend this practice.
May 21, 2020
I have known Dr. Johnston before he started his practice. There is no better pain management doctor around. He has put together a team of doctors and staff.
May 21, 2020
I have not used the online portal yet.
May 18, 2020
Your staff is helpful and friendly. The doctors teach as well as fix the problem at hand.
May 17, 2020
I really like the provider Bruce Miller and the staff are very pleasant each time I have ever been provider Bruce Miller explain everything very well and takes pride in his service with patients
May 13, 2020
Dr. Cheney and her crew are spot on professionals from the time you come thru the front door to the receptionists until the time you leave and all the in between, such care for the patient...Dr. Cheney is a rock star in her field, she genuinely cares for you and your issues, even outside the box. Goes above and beyond for the patient.
May 12, 2020
Very friendly, comfortable and relaxing atmosphere.
May 12, 2020
Quality organization by any measure. Polite, helpful, cheerful -- genuinely concerned for patient welfare and providing exceptional treatment.
May 12, 2020
Best decision I have made, since my pain started. Everyone was very friendly, polite. I had relief right away, would recommend this procedure to my family and friends.
May 11, 2020
Your entire staff always go above and beyond to take care of my medical needs and accommodate my schedule. Keep up the good work. Thank you.
May 10, 2020
I have never had a bad experience at JPM in the 4-5 years that I've been a patient. Everyone has treated me with care & respect,as well as concern. I've had injections done by 3 of the doctors there,each has made it as close to painless as possible. I have RA & fibromyalgia and have severe allergies to several meds that are customarily prescribed for these conditions JPM respects me and takes this information into consideration when helping me achieve pain relief. I'm so very grateful for the doctors & the staff.
May 9, 2020
Staff and Doctors are always professional and very helpful!
May 9, 2020
Friendly & knowledgeable staff.
May 7, 2020
If you have chronic pain and need help the best place in Jacksonville, NC is Johnston Pain Management. The staff is awesome, friendly and professional. They provide a very safe and secure environment with your care as their #1 priority.
May 2, 2020
Staff and doctors care for the patients, they listen and try everything to help resolve our issues. I just want to say thank you and God bless
May 2, 2020
Provider actually takes time and is extremely knowledgeable beyond the scope of immediate practice. Trustworthy, reliable, and compassionate.
May 1, 2020
I love everyone at Johnston pain management they are always smiling and very friendly! Mrs Williams is amazing, knowledgeable and the absolute sweetest and very easy to talk to, you can definitely tell she loves her job and her patients
May 1, 2020
Everyone there is very friendly and professional.
May 1, 2020
Really works hard to work your unique pain issues to get you doing what you like to do.
Apr 30, 2020
Dr. Chaney is all you want in a doctor. I’ve been through a lot of surgeries , and the pain is bad now and then. She knows what works well. The injections hurt a bit but it is well worth it!! She gives a mean shot. Thank you Johnston Pain Management.
Apr 29, 2020
Dr Chaney is the best Dr. she takes time to listen and tries to find the best solution possible. The is friendly and efficient..
Apr 29, 2020
I was impressed once I got to the room. Dr Crowley was really good and so was her Assistant.
Apr 27, 2020
The staff at JPM are friendly and professional. The wait time has always been mineable.
Apr 24, 2020
I enjoy the waiting in your car process. Everyone and everything was professional throughout. I think we can adopt many practices from the new covid lifestyle.
Apr 24, 2020
I have had 2 Epidural injections and 1 Lidocaine injection in my lower back for L1-L5 herniated discs. The 1st Epidural lasted about 1 month (was told they normally last about a year. The 2nd one lasted about 3 days. The Lidocaine lasted about 1 week maybe. I'm now in more pain than when I started and they're sending me out for MRI procedure of back, since last one was about 2 years ago from VA. Everyone's experience is different, so I guess my back is just beyond repair. I would still recommend them to others though. Maybe something would work for someone else.
Apr 23, 2020
The staff is very friendly and professional.
Apr 21, 2020
Very easy process, procedure office runs like a well oiled machine.
Apr 18, 2020
They keep you informed and explain things so u can understand
Apr 18, 2020
Epidural went very well with minimal discomfort. Day after can feel improvements.
Apr 17, 2020
This is the first time I’ve ever felt like I was actually helped. They listened and understood and provided me help that actually works! Thank you!
Apr 16, 2020
I have been treated with nothing but the utmost respect and kindness from all of the staff. I have been seen here for a few years now. I won't go anywhere else.
Apr 15, 2020
Wait time was over 2 hours. It would be nice if reception staff could keep patients informed of wait time. LPN during procedure seemed very stressed and provided very little explanation. Seemed assembly line. Get em Get em out. Not my usual experience
Apr 14, 2020
As usual Dr Chaney is FANTASTIC! She and the other 2 ladies with her for my injection were very thoughrough. They explained what was being done & answered all questions!
Apr 10, 2020
I've had several epidural but this time the dr took the time to ask if it was predominately left or right cyatic i have & i replied always left side from butt to ankle. He then adjusted to hit the left & I could feel he hit exactly where it's at! It was a little unpleasant as the nerve there is always painfull & has been for many many years that I can't exactly recall how many. The very next day I got some relief. So gratefull.
Apr 7, 2020
Dr Johnson is helping me and doing a good job
Apr 7, 2020
Dr. Holder listens to his patients, speaks respectfully and keeps their best interest in front of him at all times. Could not ask for a better doctor!
Apr 4, 2020
PA Williams is a great addition to your practice. I have not been there in a year in a half and she was very pleasant to meet! Dr.Holder is the best at what he does! My second procedure with him and again great. Nurse Michael it was great to meet him! Loved your attitude you made me smile after my tears! Keep rocking y’all!!
Apr 3, 2020
Last visit I didn't have too wait 27 minutes to see Dr. Miss Williams is the preferred Dr. I would like to see everytime I come in.
Mar 30, 2020
I love going to my appointments. Everyone I know at both places are so nice and I know they care about me as well as the other patients! It’s one of the best things I have done! Just try it. Good caring people!
Mar 28, 2020
Everyone is fantastic and very caring...Thank you!!
Mar 28, 2020
I am thoroughly satisfied with all aspects of JPM. Everyone's been so nice and I'm glad I found y'all.
Mar 28, 2020
Excellent service. Actually showed up a little late for my first appointment, called the staff to notify them. Was still seen very quickly and all staff and doctors were professional and expedient.
Mar 27, 2020
Time to be seen was a bit long but once in the room for procedure, all went well. Thank you
Mar 26, 2020
The staff is rude and the wait time is ridiculous. I had to wait 1hour 45 mins for my appt that took a total of 10 mins
Mar 26, 2020
Dr. Chaney is amazing all staff are so nice.
Mar 26, 2020
They are very professional and caring. They are doing a great job during these trying times.
Mar 24, 2020
Great people who care and awesome to work with!!!
Mar 21, 2020
Great Listener and Good Feedback on My Problems.
Mar 20, 2020
Very impressed with the timeliness and quality of service. Seemed to be very thorough in their examinations.
Mar 20, 2020
I travel from Texas every 3 months to see Dr Chaney. I left Jacksonville in 2014 and, rather than attempt to find another provider to replace her, I choose to keep Dr Chaney. I believe she’s irreplaceable. Even if I can’t see her, I’m comfortable with seeing another provider at JPM. Dr Chaney cares about all of me. And I love her for it.
Mar 19, 2020
Always treated with respect
Mar 19, 2020
I have been in pain for so many years, yesterday was the first time I remember being pain free. In fact I was able to fall asleep without and meds or a worn out feeling, I just had no pain.
Mar 18, 2020
Very pleasant office and the appointment went very well. Keep it up.
Mar 14, 2020
everyone was friendly and professional it was a good experience
Mar 14, 2020
Only problem was check in. There was a line of 3 or 4 patients. The desk staff were inundated with patients and having to answer phone calls. Seen /heard (greeting) please hold at least 10 times. Move calls to separate area so checkin/ out staff can do just that. Not having to do both. I know I would not be happy being placed on hold for 5 to 7 min (time I was in line for)
Mar 12, 2020
Dr Handler and his nurse were very informative and anwsered all my questions.
Mar 10, 2020
I am extremely satisfied with your staff & I recommend people whenever asked!! Great place!!
Mar 9, 2020
Staff is always nice and works with you. My Dr is very good looking and that makes the visit worthwhile.
Mar 7, 2020
Excellent group of doctors who provide the utmost in compassionate care to those who are in true pain. Very knowledgeable and provide the best advice. The entire staff is courteous and helpful. Nice clean facility.
Mar 7, 2020
Very knowledgeable and professional
Mar 7, 2020
Very friendly and professional staff.
Mar 6, 2020
Totally love the staff at JPM!
Mar 6, 2020
The only issue I have is waiting for an hour or more over my appointment time on injection days. I’ve only had 2 so far but, I waited over an hour before I was finally seen. I think scheduling could be improved on that note. The positive side of this is that the treatments work and the doctors are awesome. The front desk ladies are very nice and try to accommodate your needs the best they can.
Mar 6, 2020
All was great. Gat in when I had to. Made next app. when I need it.
Mar 6, 2020
The most professional, caring and patient attentiveness anywhere. Dr Chaney is by far the best physician I every had to see, her and her staff give you the feeling that you are the most important person in the world when you are getting there care. The front staff greets everyone with a smile and professional attitude.
Mar 6, 2020
The staff is amazing and always takes the time to listen to what is going on with me. I would probably not be moving as well as I am without their treatments.
Mar 6, 2020
Great office to go to. Nice staff and Drs.
Mar 6, 2020
I have going JPM for years for my back I am 100% satisfied with their services. The people at the front desk are very nice and friendly. That's one of the reasons that I am still here in Jacksonville because of the service I get at JPM. It's really important to me that the doctor knows who I am and Dr. Johnston makes me feel like he knows who I am.
Feb 23, 2020
Dr. Johnston and his staff are 100% professional and amazing!
Feb 21, 2020
Dr. Chaney and Mr. Bruce Miller is the best at helping with my pain problems and the staff is very pleasant and always helpful.
Feb 21, 2020
Bruce Miller and the ladies are lovely! Very professional and understanding. I'm so fortunate I was able to get in with JPM.
Feb 20, 2020
Very pleasant experience. Super meeting Dr Johnson.
Feb 20, 2020
Great place to receive treatment. A friend recommended JPM to me and I have done the same to a friend of mine.
Feb 20, 2020
The staff at Johnson Pain Management are amazingly helpful. I have been impressed with the skill & understanding displayed by everyone I have encountered. Most importantly, they listen & react to my needs.
Feb 20, 2020
Takes to long to get appointment
Feb 14, 2020
Dr. Chaney, you have the patience of a Saint!! Thank you so much for going way beyond the ‘normal’ expected from a patient, to help me. All the staff, at the clinic, are kind, helpful people and it’s a pleasure to be seen there. Thank you!
Feb 14, 2020
I feel that the doctors here care about you and your health. This is not a simple task, as many spinal issues that I have, They are great on the knowledge of if it is hurting here, then this is the area that causes that to happen and so on. I’m very satisfied and will tell anyone friends or family it is great place to go. I’ve been in cronic pain since 2007, Gotta keep your chin up and keep moving.
Feb 13, 2020
Ladies at the front desk were awesome, they a great sense of humor. Dr. Holder is amazing. Very concerned about your pain and meds .
Feb 13, 2020
Love the staff at both sites Very friendly and eager to make you comfortable. Last, they truly care about your pain.
Feb 13, 2020
Dr’s are fabulous!!! Very Thorough in explanations Before during and after each procedure
Feb 13, 2020
I was very pleased to have kind professional care.
Feb 12, 2020
The only real concern I have is that no one seems to able or willing to tell me what exactly is wrong me. The human body has its flaws if you will but I know that it doesn't just stop working correctly without a cause. I don't understand how you can treat pain without treating the root cause first. Seen a kind of mute to me.
Feb 11, 2020
The staff is always friendly.
Feb 9, 2020
The staff are nice and friendly. It’s just the long wait once I’m put in a room. Could be a lot shorter. Every month I drive two hours to get to my appointment on time to have to wait in a room close to, and up to an hour.
Feb 9, 2020
Been coming here for over 10 years now. I’ve had multiple Dr’s there do my injections. I’ve always had good results. Never had any issues.
Feb 8, 2020
Dr. Johnston and his team are ethical, reliable and honest. They have high standards and treat everyone with respect while trying to find the BEST ways to improve their patients ways of life.
Feb 6, 2020
I feel very fortunate to have been referred to JPM . I have had 4 back surgeries over an 11 month span and suffered with chronic back,leg and nerve pain since then. I was overjoyed to find a dr who listened to me and genuinely wanted to help me. I am so grateful to have gotten a tiny bit of my life back and hope to continue to improve with future treatments.
Feb 6, 2020
I’ve been a patient for about 4 years at JPM, and every time has been excellent. The doctors and nurses care about their patients pain management , but also are very educated and professional when it come to prescribing the correct medicine or procedures! I’ve been to 100s of docs who just keep pushing meds on you, they really look for the long term benefits vs what pill can we try next, and really want to improve your quality of life! Thank you ALL for being awesome!
Feb 5, 2020
As always great experience! Nurses and Dr. Cheney are caring and concerned about how my pain level is. Excellent! Highly recommend going here.
Feb 1, 2020
I was apprehensive about my appointment with Johnston Pain Management because of how I've been treated in the past at other facilities. As a chronic pain patient with a genetic disorder, it can be quite difficult to get the understanding and help I need to reach a level of functionality. I was pleasantly surprised by the interaction I had with the nurse and the PA. Both of them were absolutely wonderful, and the PA was empathetic and helpful. I left the office with a level of hope that's been missing from my medical care for a long time. Johnston Pain Management is a breath of fresh air in a world that judges chronic pain patients before they can even explain their medical history. I would highly recommend their services to anyone in need of pain management.
Jan 31, 2020
Always professional, timely, scrupulous, and patient-friendly!
Jan 31, 2020
I've received very professional and timely health care from Johnston Pain Management doctors, PAs and admin staff. Thanks for your help and support. Sincerely, Joseph Sinese (910) 546-1487
Jan 31, 2020
Very competent and knowledgeable staff. Extremely friendly and timely. I would recommend these procedures to anyone in my situation. Thank you.
Jan 31, 2020
Great staff, they all seam to work good together. That makes all the difference in the world.
Jan 30, 2020
Dr. Johnston is great with a ton of experience under his belt for procedures. All of the staff at the Sneads Ferry office are great.
Jan 29, 2020
Very professional. Right down to the receptionists.
Jan 29, 2020
Very caring Professionals with different options for pain.They involve your input on types of treatments to try. Dr. Holder and P.A. Karma are my go tos and they are really great medical providers and wonderful people who treat me with respect and dignity. They really listen to you when you talk about your medical issues and ask questions, take time with me
Jan 25, 2020
Clean and comfortable environment. The staff is very friendly and professional. Made me feel safe in the care of the medical providers.
Jan 23, 2020
The front desk staff, the providers, everyone that works here is amazing!!! Would recommend to anyone!!!
Jan 23, 2020
Im very frustrated at this point. Im sure jpm is doing everything possible at the moment to help me with my pain and trying new procedures. They are very accommodating at this point in time, i am very satisfied with my physician. Dr. Miller. He is very understanding. I sure will be happy when we find something that will help me to lead a less pain free life.
Jan 23, 2020
you have helped when no others would. thanks
Jan 22, 2020
Friendly staff. They actually are trying to help me rather than other places forgetting about me.
Jan 22, 2020
Top Notch! Very professional staff that shows they care.
Jan 21, 2020
Very friendly and helpful
Jan 18, 2020
To be honest, I was pleasantly surprised by everything that occurred during my visit here. From the first patient contact to walking out the door things went extremely well. Johnston's made the process extremely easy by offering a ‘Patient Portal’ that allowed me to check for available appointment days and times for all 3 locations. I also used the message tool and received an immediate response. When I arrived, the front desk acknowledged me right away. I was called to a treatment room in less than 5 minutes. The provider (Ms. Foley) was outstanding. She engaged me, authentically listened, answered my questions, made eye contact (yes, some providers are glued to their computer screens and forget there is a live patient there). Overall, my visit was interactive, respectful, and made me feel valued as a patient. The check out process was just as easy to maneuver. I never felt like just a number being shuffled through. Surprisingly, I left feeling I was important as a patient, which in turn created value for me that makes me want to return. Furthermore, my conversation with Dr. Johnston during a previous appointment reveals his holistic approach to care. All these things are even more critical to a person who pays out of pocket and I don’t think they missed a single check on my list of what I look for in a provider. This type of health care is extremely difficult to find and, in my opinion, Johnston’s is a gem. Measuring this experience by my previous experience years ago, I see some very positive major changes to the way they approach caring for their patients have been implemented. If all visits are close to this one, I would most definitely recommend this office for your long-term pain management. I hope I can give 5 stars every time.
Jan 18, 2020
always found everyone to be friendly and help ful
Jan 18, 2020
I was very apprehensive about going to a pain clinic. but from the receptionist at the front desk, to the nurses who do your initial intake, made it a nice experience. Dr. Bennett she was very understanding and explained herself very well. She put me at ease which made things A nice calming experience.
Jan 17, 2020
The people there are your best asset. Great people up front,great doctors. You all listen to issues and try to fix the problem. Thanks for all you do Mike
Jan 17, 2020
Very professional, explains the condition and options fully. very pleasant office environment.
Jan 17, 2020
JPM is the most caring, compassionate, abd knowledgeable place you could choose to go to. Their knowledge about pain is unsurpassed in my opinion. They take the time to listen to what you have to say.
Jan 17, 2020
I have never had a bad visit, the staff has always been friendly and even the lovely ladies at the front put up with my joking around as well, overall this is one of the best places that has my best interest at heart physically and mentally and would recommend this to anyone who would ask, thank you all for everything that you do and also what you sometimes have to put up with otherwise ;-)
Jan 14, 2020
Bad the doctor said my pee was room temperature and would not give me my medication I'm in a lot of pain
Jan 14, 2020
Ms Foley is always very concerned about the level of pain I’m feeling and provides great feedback
Jan 14, 2020
My doctor was very informative about my procedure.
Jan 10, 2020
Very professional & friendly
Jan 8, 2020
An extremely friendly and caring staff!!! Very patient oriented, from check-in to check-out!!!
Jan 7, 2020
Exam room staff are always very friendly and courteous. Dr. Holder truly takes the time to listen and provides excellent care.
Jan 3, 2020
The staff are always friendly and helpful. The staff are ver professional.
Jan 1, 2020
I’m not a fan of going to doctors but I have to admit I look forward to going to Johnston pain management. The wait time has been cut substantially over the last couple of years and the staff is always pleasant end it makes a person feel right at home.
Dec 31, 2019
Doctor Holder got it right. The spinal shot was done correctly for me and I appreciate it. New Bern pain team is spot on properly medicating me and for that I appreciate their service.
Dec 31, 2019
I am sure that anyone of age, as I am has noticed that when you see a dr. He just shoves you off as fast as possible, Why treat someone who is old and has so many things wrong with them. I watched that happen with my husband who was 17 years older than I. And now I am seeing it for myself. This does not happen at Johnstons.
Dec 24, 2019
Wait times are a bit excessive.
Dec 24, 2019
Always very knowledgeable about up to date medical procedures and options available to control my pain.
Dec 20, 2019
I've been seeing Dr. Chaney at Johnston Pain Management for a few years now! Always shows interest in my wellness and how to manage my pain best! Very attentitive to my opinion and listens very well!
Dec 20, 2019
1st place I've been that respect the fact you're in a great deal of pain and love the staff
Dec 20, 2019
I didn't get to meet the doctor who did my injection but it was the most comfortable one I've ever had, and I've had many. He was explaining the procedure to his assistant and I liked learning about it. Wish I could have been able to watch the xray. Very pleased!
Dec 18, 2019
Everyone was so helpful and the attitude was a 10 . Glad I was sent here .
Dec 18, 2019
as of now it take to long to get an appointment within a week time frame
Dec 18, 2019
I think they have a very nice and caring staff.
Dec 18, 2019
It has given me the ability to resume a lot of my daily activities, such as grocery shopping and light housekeeping. I feel a lot more confident in myself.
Dec 15, 2019
excellent professional care
Dec 12, 2019
Seem to have comms problem telling me what to expect in treatment plan, & then what takes place. i have a hard time dealing with waiting time; esp when it becomes the norm. ALL treatments I have received have been spot-on! Dr. is very easy to talk with,just dont always get the answer I want.I believe he has my best interest at heart.
Dec 12, 2019
First visit was very encouraging.
Dec 12, 2019
It was indeed an experience for me to have been treated at pain management. I hope that if I need them in the furfure you are there and ready to help.
Dec 11, 2019
Everyone at Johnson on mngmnt is friendly and professional.
Dec 10, 2019
Very present and great use of technology, particularly text and email appt. reminders.
Dec 10, 2019
Dr Cheney Is first rate, Always a professional and makes me feel like i am important to her. I have not had that experience for a long time . Good staff to help you in and through the visit.
Dec 6, 2019
Everyone was very nice and understanding.
Dec 6, 2019
Dr Johnston walked me through every step, I knew he was the right Dr for me. Of course, being from upstate New York did help calm my nerves just chatting about "home"!
Dec 4, 2019
Doctors and staff have always been very helpful and professional.
Dec 3, 2019
I've been coming to Johnston Pain Management for years and have never had a unfriendly or unprofessional encounter. I've always felt my concerns and wellbeing were addressed by the staff.
Dec 3, 2019
I Don't know how I would make it without Johnston Pain Center, it's great Doctors and awesome staff. Thank you for being there to make the pain better and bearable
Nov 28, 2019
Very nice and caring people. They take the time and listen to you and help.
Nov 27, 2019
Johnston pain Management is always so dedicated to make sure you receive the utmost of quality care.
Nov 26, 2019
The nerve blocks that I received and continue to receive help relieve a lot of my pain. They last 4-6 months. Dr. Chaney is a compassionate,caring doctor. The best doctor I’ve ever had!!! Thank you
Nov 24, 2019
My visit was just awesome. Thank you very much for the outstanding service.
Nov 22, 2019
The staff was very friendly and attentive to my needs. PA-C Folet was amazing!
Nov 22, 2019
Very thankful I was paired with Mrs. Foley. She actually cares and wants to help.
Nov 21, 2019
All personnel were extremely friendly and helpful. Although my wait time was longer,I attributed it to being new patient and their need for all information to provide me with proper assistance.
Nov 19, 2019
The Staff is very friendly and knowledgeable.
Nov 16, 2019
I always enjoy the staff and the way they make me feel welcome. Even when I'm having a bad day
Nov 14, 2019
Dr. Chaney is always so kind & listens.
Nov 13, 2019
Honest people that want to help.
Nov 13, 2019
During my visit I was comfortable and the suggestions to help with my pain made me feel better.
Nov 12, 2019
The staff is very friendly and professional. Even though I came unprepared, they sent out all the release forms needed to get my record and move forward with treatment.
Nov 12, 2019
Everyone was very friendly. They seemed to be as interested in finding relief for my pain as I am looking for it.
Nov 10, 2019
Absolutely LOVE Dr. Chaney. She is truly wonderful and genuinely seems to care about your situation and really wants to make things better for you where your pain is concerned. My only complaint is that it is REALLY difficult to get in with her. She stays pretty booked up. (Probably because of how good she is.)
Nov 6, 2019
Your service is fine. I have not experienced any problems with anyone in your office.
Nov 6, 2019
Your facility is absolutely the best. Dr. Chaney is awesome, The ladies from Boston Scientific are second to none, I was in a car accident mad they all scheduled together to get me checked out and have my SCS readjusted.
Nov 6, 2019
As always, all employees attentive, courteous, kind, a joy to come there especially for pain!! They all make my visit extremely pleasant.
Nov 1, 2019
Dr. Chaney makes me feel like I'm her only patient. She talks with me, not at me. She listens to me. I feel like she really knows me and I trust her.
Oct 31, 2019
Excellent staff is very friendly and helpful great place to be for managing your pain. Very understanding
Oct 30, 2019
Professional, caring and competent. Always great care!
Oct 29, 2019
Dr. Johnston and his crew are the best when it comes to listening to you and giving you the best advice and care. They actually care about you and your problems and go out of their way to figure out the best treatment plan. From the front desk to the nurses station, you are guaranteed to have the best, respectful and friendly staff to greet you. If you require a surgery, Dr. Johnston has the best bedside manner of any surgeon I've ever had. These are truly the best medical group you could ever hope to find!
Oct 29, 2019
I’ve seen a many pain tolerance providers over the years and I have to hand it to Johnston Pain Center. There is not much to be done for Arthur in the hips, however, provider was professional and courteous in regards to making sure I was well informed on a plethora of avenues to alleviate some of not most of the daily hassle just getting started with the day. Most days I wonder how/when did all of us become such sissies. My 94 year old great grandmother hoes a 10 acre garden in central Texas 4 times a year with no help.
Oct 29, 2019
The staff is always friendly and understanding. They really care about your well being. I would recommend to anyone!
Oct 25, 2019
I can count on great care every time I come in.
Oct 24, 2019
Entire staff was nice and helpful. Karma was great. My daughter was with me. She is a retired nurse who worked in a pain clinic in Greenville for two years. She was very impressed.
Oct 24, 2019
I was told by Sneads Ferry office to arrive 1 hour early since it was my first time at the Jacksonville office. That was not accurate information. The jacksonville staff was kind and professional. Thank you. The paramedic in attendence in my room was very professional, took time to explain and reassure. She was the highlight of the procedure.
Oct 17, 2019
Very patient centered and easy to communicate with all staff.
Oct 17, 2019
I had a very good experience the nurse and the staff were so kind and I was there for less time than expected they’re very organized
Oct 17, 2019
Thanks to Dr. Chaney, for all she do. The best Dr. ever.
Oct 17, 2019
I am pleased with the staff. Very friendly but, I have panic attacks. I would prefer not to be called to tell back until they are ready for me.
Oct 16, 2019
Nice Place. Sneads Ferry office is great! Staff are all very nice and friendly. Dr. Smith is good doctor who actually listens to her patients which is rare to find these days. Been a few snags along the way with some tests and scheduling but All in all I'm happy with the care I receive
Oct 13, 2019
Have been a patient for around 20 years. Dr. Johnston has always taken excellent care of me .
Oct 12, 2019
Excellent service and took real good care of me
Oct 12, 2019
My 87 year old Mother has been seeing Dr. Johnston for approximately 4 years. EVERYONE in this office has ALWAYS been nice, personable, respectful and wonderful to her.
Oct 11, 2019
Prompt, Friendly the office was very clean. Hope to visit again
Oct 11, 2019
THESE FOLKS DO AN EXCELLENT JOB WITH GOOD SERVICE, IT HELPS THAT THEY REALLY LET YOU KNOW WHEN YOUR APPOINT MENT IS.
Oct 10, 2019
Always treated well when coning in the office.
Oct 8, 2019
i have always been treated with respectful care. These are the best trained workers I have ever seen in any doctor's office anywhere.
Oct 4, 2019
Great service, friendly staff.
Oct 4, 2019
Amazing experience. The Staff was very receptive to my current medical concerns and made me feel like my concerns were just as important and taken into consideration moving forward with my treatment plan!!
Oct 4, 2019
Dr Holder was familiar with my medical history, he listened to every concern and provided several options to deal with my pain! I couldn’t have asked for more from my visit! Recommendations: (1) please get large BP cuffs. (2) please improve your phone answering set-up and call routing. I’m never confident that my messages get to the right folks because call backs are not consistent. (3) would be helpful if every nurse/assistant introduced themselves so I can refer to them by name
Oct 4, 2019
All of the personal was great and nice to work with
Oct 4, 2019
The office is always clean and the staff is very friendly.
Oct 3, 2019
I love how patient they are with me in my time of pain and understanding and will it and try to work with me to help get me and better myself thank you Johnston pain management so much
Oct 3, 2019
I can’t say enough positive review input comments about the staff and facility!
Sep 30, 2019
Friendly staff, great doctors.
Sep 28, 2019
I particular appreciate being seen very closely to my scheduled appointment time. The very professional people working here are always very helpful.
Sep 27, 2019
The staff is very professional, a smiling face means alot. At least to me it does. Clean atmosphere is great and safe. C ya'll on my next visit. Thanks a lot, Clay McGinnis
Sep 24, 2019
Outstanding Doctors and staff that really care for their patients! They really know how to manage pain and gets the patient back to their daily routine!
Sep 18, 2019
As always everyone is really great there !!!!! Dr Miller was very nice and answered any questions that was of concern.Dr.Miller is indeed a professional, he was very kind,and repectiful.
Sep 17, 2019
Very friendly and professional staff and Doctors.
Sep 17, 2019
Dr. Holder is the best! He is understanding, patient and is invested in my overall health and well-being. His positive outlook is refreshing and I could not ask for a better supporter as I work through my pain issues.
Sep 14, 2019
Great Service very pleasant personnel. I have never had a complaint with Johnston Pain Management Very happy all the way around
Sep 13, 2019
I would reccomend JPM to anyone that had cronic pain.. I would reccomend JPM to anyone with cronic pain. The staff is caring, knowledgeable and without a doubt the best place they could go.
Sep 13, 2019
Been going here about 3 years now and like my current Doctors Johnston and Chaney.
Sep 13, 2019
Outstanding peaple always
Sep 12, 2019
Very understanding, and good atmosphere. I will continue going here.
Sep 9, 2019
staff was great. Dr Johnston was fantastic and truly listened
Sep 7, 2019
Everyone from the desk to the nurses and especially Dr Chaney for her kindness and taking the time to listen to what I am saying.. not just another patient
Sep 7, 2019
I've been a patient since 1998 (I Think) and through my ups and downs with serious levels of pain and irritability JPM has been there for me and they have grown and adjusted and gotten better and better with every aspect of dealing with my pain and irritability of which at times has been very difficult so I must with all sincerity say thank you for being there for me and of course tolerating me when I can't even tolerate myself. I know not everyone understands when a patient comes in with pain and empathy is hard to come by especially when you yourselves have a bad morning or day but it seems there is always someone there at JPM that finds a way to make my day a little better. Thank You everyone, Michael Coeyman
Sep 5, 2019
Great team thanks for taking me in a day before due to weather you guys rock
Sep 5, 2019
I have always been treated good by the staff
Sep 4, 2019
As always JPM is clean, friendly, understanding, and efficient.
Aug 29, 2019
Everyone, in this clinic, work to help those that walk through their doors! They go beyond what I expected, to insure I felt comfortable, and they took care of the red tape regarding my insurance. I have great respect for my doctors at JPM. Thank you all.
Aug 29, 2019
excellent service, helpful in relieving long term back pain. Staff is always courteous and patient
Aug 28, 2019
I am very happy with my service at JPM, the entire staff treats you like family and makes sure you feel secure, safe, and welcome. Pain is a serious treatment and they will go over any and all options with you to make sure you get the best care.
Aug 26, 2019
Great clinic! They have helped me greatly. I depend on their services and trust them fully. I wouldn’t be where I’m at today If it wasn’t for their clinic and the great doctor I have.
Aug 24, 2019
I met with Dr. Chaney to see if I was a candidate for PRP Therapy. Dr. Chaney was very forthcoming and honest. She is very knowledgeable and took the time to explain everything to my satisfaction. Dr. Chaney put me at ease, was very compassionate and alleviated my anxiety.
Aug 24, 2019
Thank u. I knew I came to the right place to get help with my pain thank you for lessoning to what I had to say and not just blowing me off like other places I have been too.
Aug 23, 2019
Professional, timely, and really stick up for their patience!
Aug 19, 2019
Professional and compassionate staff. Thank you!
Aug 19, 2019
professional and knowledgeable. NP took time to understand my problem and discus options.
Aug 16, 2019
Great ppl and always treated with respect and the doctors are awesome
Aug 16, 2019
Staff very professional and one is treated with respect.and genuine concern., regarding one's condition...... Never too busy to answer questions.!
Aug 15, 2019
I've been coming to JPM for over a year and have been very satisfied with the care I'm receiving.
Aug 14, 2019
Ms. Foley (among others) have been very considerate of my needs over the years.
Aug 14, 2019
All the employees are very friendly and try to do whatever they need to to make sure you have everything you need
Aug 13, 2019
Staff was efficient, friendly, and professional throughout my entire visit.
Aug 9, 2019
Everyone was friendly and professional.
Aug 9, 2019
Don't suffer with pain,come here. There are several different options usually available for your pain. The doctors explain different options available that may help relieve your pain. They usually suggest what they think is a good option for you to try. I tried several options but ultimately they let me decide which option that I was going to stick with. Really friendly doctors and medical staff that take time with you and actually listen to you. Friendly receptionalists also. If your treatment includes pain medicine, there are strict Federal guidelines that any pain facility must follow,so don't get upset with the facility, they are properly following the Federal guidelines for pain medications.
Aug 2, 2019
Dr. Holder and the team at Johnston Pain Management are excellent. Dr. Holder makes you feel as if you are his only patient for the day. He takes time to truly listen and is very compassionate/caring. The staff are always kind and pleasant to work with. The office is very clean and comfortable. As someone who has dealt with major chronic pain most of my adult life, having somewhere to go where you feel like someone is listening and truly wants to help you, makes all the difference in the world. Even on my worse days, their calming presence helps to ease my anxiety. I'm very grateful to Dr. Holder, Dr. Johnston and everyone at Johnston Pain Management for everything they do for me and countless others. Helping someone manage chronic pain has to be one of the most difficult and challenging "jobs" there is. It's nice knowing someone cares and do all they can to help. I can't say enough good things! Thank you for all that you do!
Jul 31, 2019
Nicely trained staff and highly trained.
Jul 31, 2019
Most efficient medical facility I've ever visited.
Jul 31, 2019
It was friendly, and I was pleased to still be seen as first time patient even being a little late since I had to bring my little one. It made my day knowing I could get one more thing out of the way even though most times I would’ve had to reschedule. Thank you for that.
Jul 30, 2019
Was very pleased with the staff, very nice, and friendly.
Jul 27, 2019
Staff is friendly, professional & helpful.
Jul 26, 2019
With all the usage drugs these days, we find it incredible that nobody thought of this. I feel other city’s in crisis should do the same. And the convenience to to patience having it all in one place. Your doctors, staff are all make it smooth sailing through the appointments. Thank You
Jul 26, 2019
My doctor,Dr. Chaney listens to what’s bothering me and recommends the what is needed to be done. She is a caring, smart doctor and has taken care of my aches and pains. There’s so many other alternatives to go with meds prescribed. She’s the best!!!
Jul 21, 2019
The staff from the front desk, medical staff, straight to billing treat you with so much respect and they actually listen and show compassion when you're in pain or your body is failing you
Jul 16, 2019
I need pain management, the VA sent thru you ALL
Jul 16, 2019
This is the only relief I've had for my back in fifteen years!
Jul 14, 2019
Caring Doctors, that always listen to your issues. The Doctors have always included me in the treatment plan!
Jul 12, 2019
I don’t like to be in pain. I’m so happy that I found Johnson pain management because a great deal of my pain has been reduced to totally manageable. Why suffer when you don’t have to.
Jul 10, 2019
The doctors, PA's, Nurse Practitioner's, other staff are great. Some policies are beyond reason.
Jul 9, 2019
Very knowledgeable staff. Takes their time to explain everything to you until you fully understand the diagnosis and what they can do to help you. Very comfortable environment. Has helped me where no one else has been able to.
Jul 9, 2019
Everybody is doing a great job and are very Curtis
Jul 8, 2019
I have had lots of troubles with my back and the doctors and staff here have taken the time to try to help me live a better today and everyday. I thank them all for their continued help.
Jul 8, 2019
Ms Williams was awesome and hope to keep seeing her.
Jul 6, 2019
Dr. Holder is the best pain management physician that I have dealt with. His service is without a doubt the best with 💯 percent results. Strongly recommend his service.
Jul 6, 2019
Everyone I the office has always treated me so nice. Everyone is so caring. I must say that I am devastated at the news that Mr. White is leaving. He is wonderful. I do know that I will be taken good care of though
Jul 2, 2019
They are very friendly and very knowledgeable.
Jul 2, 2019
I would like to share my experience with Johnson Pain Management with you. From my very visit I was treated with respect and courtesy. I was a little nervous about joining the Johnson Pain Management team. I saw Mr. White, who with his sense of humor put me right at ease. Mr. White has continued to be my provider but recently I was in the hospital for 21 days and I saw Dr. Holder. I am so thankful for Dr. Holder, He communicated with the doctors at the hospital . It was a pretty rough diagnosis with not so good prognosis. Dr. Holder has carefully explained his plan of treatment. He has been very compassionate and concerned . I highly recommend Johnson Pain Management to anyone seeking a pain management team.
Jun 28, 2019
My appt. yesterday went smoothly. I was really surprised. Before I had to wait sooooo long, but things are improving! Thank you, especially to Dr. Chaney! Love her!
Jun 27, 2019
I received a shot in my back on the 26th of June, It has taken effect, and today I am feeling much better. Thank you for asking.
Jun 27, 2019
Been treated for back pain /disk issues neck issues for 9 years. Concerns are handled, staff is friendly.
Jun 27, 2019
I'm very blessed to have Dr. Erin Chaney as my Pain Management doctor. She is not only a superbly skilled physician, but she also spends the time to listen to my problems and concerns, then she uses professional expertise and excellent problem solving skills to find the solution. I don't know how I would have managed last several years of my life without Dr. Chaney's help.
Jun 26, 2019
Excellent customer service, Friendly, and very professional
Jun 22, 2019
The Doctor was good and explained my case too me in away that is was clearly understood. I feel that the survey before the exam was a little lengthy. It could have been a few pages shorter. A few on the questions are redundant.
Jun 21, 2019
Love all of the men and women who work in the Jacksonville office.
Jun 21, 2019
Very professional business all the people are very nice they get the job done NO BULL HERE
Jun 21, 2019
Friendly and knowledgeable staff
Jun 20, 2019
First time I was seen by Dr. Johnston. Very professional and also very relaxing to speak with. He had read up on my situation, spoke with me to confirm nothing had changed and then offered different modalities to help with my pain. We discussed different options and settled on the course that appears to be best for me. Very impressed with his desire to help a patient.
Jun 20, 2019
Everyone was very nice and respectful. A nice change from the clinic that I used to go to. I am happy to be a patient there. Thank you.
Jun 19, 2019
very good service and will be returning.
Jun 18, 2019
very pleasant. Iam looking forward to working with you.
Jun 17, 2019
The staff at JPM was very courteous, from my first visit to my actual provider. I was informed of every step and questions were answered clearly.
Jun 15, 2019
The first appointment went well but no treatment was offered at that time I am scheduled for my next appointment in July
Jun 14, 2019
Very positive first appointment.
Jun 14, 2019
5 ⭐️ Always pleasant, helpful & professional.
Jun 14, 2019
I would absolutely recommend JPM to friends and family. Everyone is very welcoming and kind. They really try to understand what your issues are and fix them, instead of just throwing pain pills at you. I'm so glad I found them!
Jun 14, 2019
Very professional services from all I had contact with.
Jun 13, 2019
Friendly, Professional, Caring Staff and Providers!
Jun 12, 2019
JPM is very professional and they're willing to do anything to help you.
Jun 11, 2019
I have recommended JPM on multiple occasions, the staff is friendly, professional and extremely knowledgable. My provider (Dr. Chaney) makes me feel like I'm the most important patient that she has seen all day. Everyone listens to you and then provides the best possible care. The office setting is comfortable and puts you at ease before seeing your provider.
Jun 7, 2019
Seeing Dr Chaney is always pleasure.
Jun 7, 2019
It would have been a better experience if I didn't have to come anhour early to fill out the paperwork they mailed to me and I had filled out before coming to the appotment. Having gotten better explained instructions at the end of the appointment as to how to set up my next appointment would definately saved me an hour and fifteen minutes sitting for no reason in their waiting room.
Jun 7, 2019
I was very pleased with last visit, I didn't have too wait 1/2 hour after I was called back. Personal was friendly...
Jun 6, 2019
I had been a patient at Nova Pain Mgmt since 2009, and was a little worried when I was told that the practice was changing hands. I have been so completely blown away and very pleased with the way you have handled my case! You have been wonderful, taking time to truly understand diagnose and treat my condition from with an advanced medical approach and find answers for me that were never offered before. i am also pleased that you kept the nurse and office staff on board. Over the years, they have been the best part of Nova. The same doctor I saw every month for years treated me like a stranger and his questions always sounded like he never even looked at my chart. The best hope he would give me was "At least you wake up every day and can walk around". I'm not kidding. I was SO frustrated and the situation seemed hopeless, with no further relief in sight. Then the "opiod crisis" hit and it seemed that we, as patients, were to be penalized for the indiscretion of so many irresponsible users, and suffer even more. THANK YOU SO MUCH for the tremendous help I have already received, and hope to continue in the future. You have been a beacon of hope in the dark world of constant pain in which I have lived for the last 13 years! God bless you all!
Jun 4, 2019
The doctors are very thorough & the staff & nurses are very nice & very proffesional......I would highly recommend this office of practicewould recommen
Jun 1, 2019
Although the first visit was lengthy it was worth the wait. My provider was very attentive and explained steps required to achieve results.
Jun 1, 2019
Dr. Holder is courteous and professional. He throughly listens to my concerns and answers all of my questions. I’m very happy that he is my provider.
May 30, 2019
always on time. never have to wait at my appointment. staff is very friendly and courteous.
May 30, 2019
Great friendly staff, willing to assist
May 29, 2019
This is a great clinic. The staff are always courteous & attentive to the needs of their patients/customers. They make you feel like your concerns are paramount; you are not just another body to move out the door
May 28, 2019
I have been a patient at Johnston Pain Mgmt for over ten years. I have always had the absolute best treatment, care, and support with the people in this group! From regular maintenance with my cronic pain, to diagnosing issues requiring spinal surgery and everything in between they have always been wonderful!
May 24, 2019
Johnston Pain Management is such a pleasant office. They are very caring & attentive to any concerns or questions.
May 23, 2019
This visit was a great visit it was clean their the people will absolutely wonderful that was nice they had very great customer service excellence and I really enjoyed the place.
May 17, 2019
All of the workers here are very friendly kind and listen to your needs.. I am very pleased that they really understand what I am going through
May 15, 2019
Everybody is very friendly here at JPM. When Dr comes to see me, everything is covered. And any questions I have are answered, or will find answers to my questions.
May 15, 2019
Always prompt , on time which is very important. Very professional. Staff personal is awesome
May 15, 2019
Clean established, Friendly staff, always welcoming and willing to help with my needs.
May 15, 2019
I have been a patient at JPM since 2000, and they have helped me through some difficult times. I would recommend this clinic anytime.
May 15, 2019
Staff is wonderful and very friendly.
May 15, 2019
Dr. Chaney is very knowledgeable to her profession, kind and very patience with her patients.
May 13, 2019
This is one of the best pain management offices that I have been to. From the doctor's to all the staff they are very friendly and helpful. The doctor's are the best around and they actually care about their patients well being.
May 12, 2019
Mr White is very caring andtakes as much time as it as it needs.
May 11, 2019
Trust, professionalism, customer service and exceptional medical skill that's Johnston Pain Management summed up in just a few words. If you have chronic pain issues you can trust JPM to treat you with respect and loving care. I highly recommend them
May 11, 2019
From intern to Dr.s ,you couldn't get a more caring and knowledgeable staff than at JPM!!!
May 11, 2019
Everyone there is very nice and are easy to understand. They really try to work with their patients.
May 8, 2019
As aways experience was Exceptionally Great from checking in to departing. Dr Chaney is the best. Length of wait time forgiven and not of concern, this is not close to the normal. Thanks ALL!
May 5, 2019
A great visit every time. Everyone is very professional and caring.
May 2, 2019
All was good Didn’t wait long The shot is working great
May 1, 2019
I could not be more satisfied with this visit, I wish you had an office in Wilmington,N.C.!!! Dr. Johnston is one of the top 5 doctors of 30 or more that I have dealt with through all my medical issues the last 25 years. He took the time to really talk with me, to understand the issues, and to explain my options. 5 star rating, period.
May 1, 2019
The staff at JPM cares very much about their patients.
May 1, 2019
Everyone there was super nice! And it was quick service! ❤️
May 1, 2019
This was my first visit to Johnston Pain Management, I was impress by everyone professionalism, from the desk clerks, who made the checkin process painless, to the Doctor who examine and evaluated me. She listened to my concerns and came up with solutions that is helpful to me...If there were such a thing as 10 stars I would definitely give it to them.
Apr 27, 2019
I have been coming to JPM for about 2 years now and am very happy with my care. Without them I would be in a wheelchair.
Apr 27, 2019
Very caring doctors and staff! Always give you the all the time that you need! They listen carefully and make sure you get the medical care you need! They never rush you! No long wait times at appointments!
Apr 26, 2019
Staff is always very courteous and helpful. Dr. Holder is awesome!
Apr 25, 2019
I live with chronic pain and knowing that the Doctors and staff of Johnston’s pain management always treats me so well, Dr. Chaney always takes care of me not as just another patient and a check in the box but she treats me like someone that she truly wants to help, Thank You for all you do and please keep doing what you do God Bless
Apr 25, 2019
Dr Johnston and his Staff of professionals are a breath of fresh air. Always perfect treatment
Apr 25, 2019
Always very kind and helpful every appointment. Dr Holder has always been very helpful in answering my questions and addressing my pain and concerns. Life changing Doctor's here.
Apr 25, 2019
Best folks to deal with you will ever find.
Apr 24, 2019
I believe that without the treatments I've received I would not be able to move like I do
Apr 22, 2019
Dr, Chaney has been a true advocate for us and many of her other patients!
Apr 19, 2019
The staff are very friendly and welcoming. Have never had a bad experience with them.
Apr 17, 2019
Just beginning treatments for low back pain. Hoping to be able to enjoy life again soon
Apr 13, 2019
My experience with Dr. Chaney was great, my treatment was today at 4:30 and I was in and out and I really felt no pain during the procedure.
Apr 9, 2019
Mr. White is excellent. He truly cares about his patients and their wellbeing
Apr 9, 2019
Kind, and compassionate. Listens to the patient and understands " the whole " patient physical concerns and the patient's whole being ... so important in this day when so important to listen, look and comprehend "the patient as a real person. I am blessed to have my Physician.....Thank you..
Apr 5, 2019
I would reccomend this practice for a few reasons, the care and genuine concern to stay pain free is top notch. From the nurses to PA's to Dr. Chaney. In always welcomed with q smile and always leave feeling that my pain is always taken care of. Thankyou so very much :)
Apr 5, 2019
Very professional and caring staff
Apr 5, 2019
Appointments with Bennett always a pleasure and always on time
Apr 5, 2019
I was very impressed with Dr. Holder. He seemed very attentive to my condition and assured me that he had some ideas that would help my situation. For a first visit I am optimistic about his caring attitude.
Apr 2, 2019
Your physicians listen, they are truly interested in your wellbeing, and how pain disturbs your daily activity. Their office offers many different options to help their patients.
Mar 31, 2019
The doctor who performed my procedure was very professional and friendly. Staff are also
Mar 29, 2019
Ive been very happy with the care & concern I have received here. I really like Dr Chaney & want to continue seeing her on a regular basis for all my appointments, so there's continuity with my care
Mar 28, 2019
Dedicated caring professionals who Takes great pride in helping the patients thank you
Mar 28, 2019
Dr. Chaney and staff are the best!!!
Mar 21, 2019
I've been going there for two years and I have no complaints.
Mar 21, 2019
I was treated very well by all of the staff. Everyone was very knowledgeable and answered any questions I had before I could even ask. The care plan was explained very well and I am happy with the care plan.
Mar 18, 2019
Great staff and love Ms.Foley.She 's very attentive and understanding.Finally,someone that diagnoses property.Was at my wit's end with my issues.Highly recommend.
Mar 16, 2019
The entire experience is professional and friendly. I would recommend to anyone that has been suffering.
Mar 13, 2019
I have only seen Dr. Holder , Linsay Smith, PA, Sharon Dreisdale PhD. who have consistently shown by their actions their commirmttent, compassion, empathy, professionism since I began with their practice 2yrs ago, as dealing day in and day out with chronic pain patients has to be very challenging. Both offices the front desk staff as well as the clinical staff are engaged, and always willing to guide/help patients with their needs. Thanks to all of you for your consistency of quality patient care and understanding the the daily challenges we meet everyday.
Mar 13, 2019
This is the first time seeing a new provider by the name of Mr. Carroll. I came in and explained to him that I was starting to have breakthrough pain from my medication and it wasn’t working as effectively. I told him that I have tried a myriad of needle injections and other alternative procedures. He explained to me that I needed to lose 20 plus pounds, exercise (I work out six days a week and I do triathlons as a hobby), and fast intermittently. He also recommended trigger point injections which I had already done with no relief. If he would have read my chart he would’ve had known that. I felt like he was treating me as a pill seeker and not a patient. I would like to say I have never had any issues with this medical facility until now. I would recommend the other providers but not PA Carroll. If you want to contact me please use my email or call 207-232-7641 and leave a message to call back. Sincerely, Branden Zachery
Mar 10, 2019
Excellent service Doctors Nurses and office workers
Mar 8, 2019
Woke up yesterday morning with excruciating back pain. I tried to get an appointment with my Primary Care Provider to no avail. Since I have been seen at Johnston Pain Management about 17 years, I decided to stop by and see if they might help, my only other option was a trip to the ER. I didn't have an appointment and none were available, however, Dr. Holder was still able to see me. It is rate in these days to come across such a truly caring and concerned doctor. After thoroughly checking me out and explaining everything completely, Dr. Holder gave me prescriptions for a muscle relaxer and steroid treatment and also ordered X-rays to make certain that I didn't have another bad disc in my back. I received an injection before I left and a follow up appointment. I commend and highly recommend Johnston Pain Management for anyone suffering from chronic pain. The entire staff is dedicated to helping people to understand and deal with their pain. I truly am blessed to have found them.
Mar 8, 2019
Dr. Chaney is one of the best Doctors I’ve encountered, she goes above and beyond what Doctors are required to go.
Mar 3, 2019
Johnston pain Management is a great clinic and I would not have improved without them. They are polite and listen to my needs no matter how long it takes. The wait is never long and I’m able to see the provider I want in a timely manner.
Feb 28, 2019
I just started seeing Dr Johnston. He is really great person and makes you feel comfortable talking with him about treatment with him.
Feb 27, 2019
Very friendly staff and Dr White makes sure you have a good understanding of what your options are.
Feb 26, 2019
Everyone was extremely courteous and helpful. From office staff to nurses to the PA I saw, they kindly answered any questions I had.
Feb 24, 2019
Everyone here is caring and compassionate! From the moment you walk in, you are greeted by a friendly smile. The wait time before going to the exam room is minimal. They are really good about staying on time. The nurses are always very friendly and do all they can to make you feel at ease. The doctors are very in tune with what is going on with you. From the very first visit, you can tell they genuinely care about you and your well-being. They give excellent care. I never feel rushed. Once the doctor enters the exam room, I feel as though I'm the only patient he has that day. He takes his time to truly listen and offers support/advice where needed. Checking out is a breeze and once again, you are greeted with a friendly smile. Living with chronic pain is not easy. But the staff and medical team at Johnston Pain Management help make life a bit more manageable...which is not an easy task!
Feb 23, 2019
Staff was all very friendly, answered all my questions. Made me feel very comfortable.
Feb 21, 2019
The entire staff and doctors are always friendly and competent.
Feb 15, 2019
Already have recommended Johnson Pain Management to other people and would do so again
Feb 15, 2019
Wonderful professional staff.
Feb 15, 2019
Was treated very well. Like the staff a lot. Very helpful. Was in and out but they were efficient.
Feb 13, 2019
I have already referred s few to you as well as 1 that just started with you as well.
Feb 13, 2019
Great friendly & professional staff, clean office, usually on time appointments. Mr White, who I see, is the best. Caring, concerned, friendly & efficient in his roll. He listens to any & all issues with my injuries & pain. I highly recommend them!!
Feb 12, 2019
The Doctor is very thorough, asks a lot of questions, and answers my questions in terms that I can understand. He is not in a hurry, and wants to make sure he has answered my questions to my satisfaction.
Feb 11, 2019
Everyone is always very nice and everyone does listen to you and wants to help you. It does make having to go to Dr a much much better experience..
Feb 11, 2019
The staff at Johnson Pain Management is always so caring & professional.
Feb 11, 2019
very nice people explain every thing that there going to do very good
Feb 9, 2019
Very polite, listens to me about my pain, and side effects of my medications when taken to closely together. Good advice as to when I need to take each med.
Feb 8, 2019
The staff were very polite and professional.
Feb 8, 2019
I have been very pleased with my visits. My interactions have been with Courtney and Ms Foley. Both have been very concerned and helpful. The treatments I have received definitely are making a difference in my day to day activities.
Feb 5, 2019
My overall experience with Johnson pain management was excellent. My interaction with the staff and nurses was outstanding. The care I received on my procedure was excellent the doctor explained each step right along with the nurse seem to go extremely well. My only problem is I never met the doctor that did the procedure! Not before the procedure or after the procedure. I was facedown on the table when he came I n and facedown when he left. I had to ask the nurse what his name was. I do believe this is a problem. Again I will emphasize everything else was excellent.
Feb 4, 2019
The best staff and group of doctors you’ll ever meet. Very thorough in your care, friendly, and explains in terms you can understand, I would highly recommend.
Jan 31, 2019
They listen when you explain your issues and do not discount your past experiences with treatments. Everyone I have worked with has been helpful and kind.
Jan 30, 2019
I have used the clinic services for many years now. They are always friendly and courteous. Rooms are always clean and calming. If you need a great team of Doctors, look no further.
Jan 29, 2019
I have been a patient st JPMC since 2011 and never once was I disappo in nted in the staff. They are very friendly, caring, knowledgeable and professional. I would highly recommend them to anyone.
Jan 26, 2019
Best doctors and staff. If you have pain issues, go see these fantastic people
Jan 26, 2019
Very friendly and helpful staff , the doctors are very knowledgeable and helpful, they put me in contact with a great surgeon I am ver happy with my treatment from Tjem
Jan 25, 2019
Everyone in that office cares about the patient. I was I for an office visit and was having terrible shoulder pain from bursitis. MS. Bennett and Dr Johnston worked me at the last minute for an injection. Not many offices would do that. I really am thankful for Johnston Pain Management
Jan 25, 2019
I would recommend your services. However, your very through in the administration of paperwork, questioning and requirements to participate are a bit overboard. I am aware of the NC restrictions posed on opioid use and abuse of schedule III drugs which required very little screening after initial diagnosis. Deaths from heroin and fentanlyl ? caused by stupidity and illegal use have stained other helpful drugs that alleviate moderate pain. I don' want to pontificate on governments over reaction but once again government has gone to extremes and discouraged patients from seeking help from the medical establishment. Some have even sought help illegally from other sources. God for bid if the patient uses a few extra pills on any given day to relieve the pain during the month. For myself and others my age we are made to feel guilt, humiliation and humbled for even asking for low dosage pain medication. I worked numerous jobs over my lifetime including 35 years spot welding, leading, grinding, filing, OSHA health & safety for a Fortune 500 company (Chrysler Corp.), Four years in the Navy as a legal yeoman at age 30 - 34. Married with children. Heavy lifting, bending in extreme temperatures. At age 66 I shouldn't have to feel degraded and categorized if I use opioids responsibly in my opinion. We are adults.
Jan 24, 2019
Great staff quick in and out majority of the time doctors are short to the point. pa are understanding and attentive. Nurses are always smiling and responsive and knowledgeable
Jan 24, 2019
Really not what I expected. Super friendly staff.
Jan 19, 2019
I’ve been going to Johnston pain management now since 2012 and it’s now 2019 and I’ve always been treated with respect and I’ve always felt comfortable there they have always gotten me in if I had an emergency and needed to be seen and they always take care of me The staff and doctors are absolutely fantastic
Jan 19, 2019
Dr. Johnston and all his staff are very friendly, & very professional
Jan 17, 2019
Im from upstate NY and i have had pain management there but it didnt last long.I also hit one in florida that was a joke.My first visit here was a miracle worker Dr.Holsted is fantastic my shot lasts up to a year i wish my son was here to get same releife hes in alot of pain also.Ilove the kingness of all that have taken time to help me.The shot lasts a good year and im happy with that 😀👍
Jan 11, 2019
Office visits are very pleasant. The staff and provider are attentive, caring and professional.
Jan 11, 2019
Johnston Pain Management is a well-managed clinic. The staff are all sensitive & attentive to their patients' needs. Plans for care are highly individualized and the providers take the time to listen to what the patient has to say, particularly PA Rachel Bennett. The doctors attempt to make procedures as painless as possible.
Jan 11, 2019
All of the Staff from the Front Desk to Jessica(PA) to the exit activities, are all professionally completed. Nice to have people who want to Help you and not just Help you Out(of their office). All very Nice people!
Jan 11, 2019
Excellent Staff and doctor. I would not go to any other pain management than this one. They treat their patients with respect and do everything they can to help manage your pain. I have been going here for over 3 years now and will not go anywhere else.
Jan 10, 2019
The staff is super nice and professional. They’re always understanding and show they care about your comfort. The wait is not bad either.
Jan 9, 2019
I think your front desk staff is so welcoming. The environment is calm. And if course my favorite is Dr. Dresbach!
Jan 8, 2019
1st was an outstanding visit, treated me kindness & very supportive. Look forward to cing JPM 4 a long time. What difference it makes. Thank U & ur staff..
Jan 8, 2019
I have told many people to come to your office, I knowing someone who goes to the other pain management And they are no where. Close to your expertise
Jan 3, 2019
Dr. Johnston's staff is excellent and attentive to the needs of their patients. Their expertise and experience is just what a patient needs to have a better outcome for their pain management.
Dec 30, 2018
I've been a patient at JPM since March of 2018. I wish I had gone to them sooner to help me manage the chronic pain I've been dealing with the past six years. The staff there is professional and proficient in their expertise. Last spring when I had a "severe pain emergency" they were compassionate, quick and efficient to address it. I experienced total relief, I was amazed and extremely grateful! I highly recommend them to those dealing with chronic pain. Another thing, they don't make you wait an hour to be seen! I love that!
Dec 28, 2018
Very professional and provides excellent care.
Dec 28, 2018
Dr. Chaney is simply wonderful. Her knowledge is unsurpassed. Her bedside manor is one of the best I have experienced. Dr. Chaney and Dr. Johnston are the only two doctors I will see.
Dec 24, 2018
Dr. Cheney is a great asset to the practice, as she is empathetic and has a wonderful bedside manner. Wouldn't recommend anyone else in this area.
Dec 20, 2018
Attention and care is important to me. The staff does both of these concerns of mine very well.
Dec 19, 2018
I have been so thankful that l have found a doctor that is really doing so much to try to make my life better. Dr. Holder has really listened to me and he is trying to get the treatment that he feels will help me the most. I have not felt like this was a place that everyone is given the same thing. I have felt that l have been treated as an individual. That is greatly appreciated by people who have to deal with pain everyday of their lives. It is nice to feel that what you have been saying for yours is finally being heard.
Dec 19, 2018
Was referred by the VA. I was treated very well and alternative treatment plans were offered in conjunction with the treatment the VA was seeking for my. Was very pleasantly surprised by the care and professionalism exhibited during my visit.
Dec 18, 2018
I've never had a problem with any of the personnel or procedures at JPM. Everyone is professional and courteous, and takes time to answer my questions or concerns.
Dec 14, 2018
I have been a patient at Johnston Pain Mgt for over 10 years and have never really had an issue with anything. Everyone is friendly and helpful. The care from the Doctors and staff is top notch!
Dec 14, 2018
Johnston Pain Management Is highly recommend. The staff is friendly, professional and extremely caring towards to needs of the patient.
Dec 13, 2018
Johnston pain management and staff is the best pain management Facility I have been to. The staff are extremely knowledgeable in the care of managing pain and the care that they provide is centered on the patient. I highly recommend Johnston Pain Management I personally travel 2 1/2 hours to receive my care because I believe in going to the best healthcare facility that will take care of my needs.Thank you Johnston Pain Management.
Dec 9, 2018
If you have chronic pain problem then Johnston Pain Management is where you should be.The customer service is amazing and the patient care and understanding is off the charts. I've been with this team since 2010 and I can say they have made a real difference in my quality of life issues
Dec 9, 2018
Professional and Friendly Staff- Dr. Holder is awesome.
Dec 8, 2018
My pain is very minimal at this time it takes 2-3 days after injections but I feel so much better. I can finally get a hold on my life. The staff and Dr. Holder was so professional and helpful in explaining everything that was to happen during procedure. Thank you I give you 5 stars!!!
Dec 8, 2018
Arrived 15 minutes before appointment, left 1 hour after appt with out seeing provider
Dec 8, 2018
Excellent. All around, Kindsness and professionalism ,always.
Dec 6, 2018
Your staff is always very helpful! They are all friendly and greet me with a smile and ask how I'm doing. Dr Jessica keeps up on the latest news and medicine for migraines! Overall I would give you a 11! Thanks Kathy Sartain
Dec 6, 2018
Nice people. In and out pretty fast. Keeps up with all your prescriptions. Answers all your questions.
Dec 6, 2018
The staff is interested in your overall pain management.
Dec 5, 2018
I want to be able to see the same Dr, so far I have had a different Dr.everytime. Other than that I think your service and staff is very friendly.
Dec 5, 2018
Ms. Bennett, Dr. Holder, the ladies at the front, along with the staff in the back are top notch and always provide excellent care and customer service.
Dec 5, 2018
Best place I have been to for my back pain, every Doctor and nurse are very professional and curtious.
Dec 2, 2018
ALL WAS GOOD. NO PROBLEM AT ALL.
Dec 2, 2018
Rachael Bennett is an excellent Dr. She listens to my needs before making her assessment, and she really cares about my health. Thank you.
Dec 2, 2018
There is always great service at JPM with special care for the needs of the patient. I would go nowhere else.
Dec 2, 2018
As cliche as it might sound they really listen to the patient, evaluate the needs and determine the right plan for the patient. the one thing I like most about JPM, besides the friendliness of the staff, is the Short wait time... how long you stay with the with the provider when you are called to the back,determines your leave time.
Dec 2, 2018
Great facility great people that do good work
Dec 1, 2018
Always been treated very well by reception staff, nurses and Mr White. They are always pleasant and help me to explain my situation when I'm stuck for specifics. I would definitely recommend Jonnston pain management to a friend , and I already have. Thankyou
Dec 1, 2018
Everyone was very nice, explained everything I needed to know. Very helpful.
Nov 30, 2018
Pleasant and professional staff eased any tension about the procedure I was to have. Dr. Johnson was friendly, professional, and encouraging. Results were a success.
Nov 30, 2018
I have been coming to this pain management office for probably over 10 years. From the receptionist at the front desk to the doctors assistance I think they are a PA I have always treated May with kindness ,compassion and take the time to listen to my problems. And out of all these years there is only been one PA that has made me feel uncomfortable I felt like I had to defend myself about injuries maybe that PA just had a bad day. But I won’t never be see that one again! But I can tell you this much to there is no other pain management that I would rather go to then Dr. Johnston’s Pain managemen and if I understand my condition from weight you doctors have told me this is going to be with me for probably the rest of my life so consider me a life member.
Nov 29, 2018
You have people listening to your concerns, offering treatment options. I was completely satisfied with my initial appointment, and will return for my next one. I look forward to a treatment plan for the issues I went to see them for.
Nov 28, 2018
Great customer service, friendly. Professional treatment.
Nov 27, 2018
Pleasant, efficient staff.
Nov 22, 2018
I had a procedure done on my lower back that I was so afraid of doing, well let’s say I’m grateful I did do it! I haven’t felt this great in many years! Thanks doctor Holder!
Nov 20, 2018
Love this Office. All people working here are very friendly. I was going to Dr in Wilmington. So glad to transfer. Back has never felt so good, and now I'm off Opioids.
Nov 20, 2018
Feel truly blessed that I was accepted into this practice in 2017, I retired after 30 + yrs nursing. I realize how the medical world is changing everyday and we are along for the ride, good bad or indifferent.One thing that has remained consistent since I 1st walked through the door as a NP, is how truly amazing Cathy (Sneads Ferry)receptionist has been to myself and other patients as observation is 2nd nature to me. The few times I have been to the J-ville office the receptionists are very friendly and accommodating as well. Dr. Holder and Lindsay never appear rushed, never left an appt without having all my concerns addressed. This is a 5* practice who I give bragging rights too!!!
Nov 20, 2018
When I think of JPM, I think of a warm caring staff that are knowledgeable, kind,and always treat each patient with respect and treat them as if they were the only person they had to care for never rushing you and giving you the best possible care ever.
Nov 16, 2018
I have a chronic medical condition that makes traveling painful. When I arrived I was in pain but did not want to be a no show. I was willing to travel the distance specifically because of how much respect Dr. Swiber, my referring physician has for Dr. Dresbach's work. It was taking me longer than normal to fill out the medical info form which your front desk was made aware of because I had to use the bathroom more then once. When I met with the Dr. Dresbach she told me there was no time to meet with her because it had taken me so long to finish the paperwork. At no time was I made aware that I had used up the hour that was normally allotted to fill out my medical history form. Considering my medical records should have been sent by Dr. Swiber my referring physician it seems that I could have finished the paperwork after I had seen Dr. Dresbach. I have worked in medical practices and was a pharmaceutical rep. When a patient was unable to see the doctor before their paperwork was completed, they were allowed to see the physician and complete their paperwork after. Of course, Dr. Dresbach would have verbally gone over my history anyways as we spoke. What the incident showed me is there is a major problem with communication in your office. After being treated so poorly why would I ever want recommend Dr. Dresbach or the practice to anyone. I also made Dr. Swiber aware of how callously I was treated.
Nov 12, 2018
Everyone is always friendly. They know you by name when you walk in the door. Everyone cares about helping you feel better!
Nov 11, 2018
Very nice, caring people. Took the time and try to help you anyway possible.
Nov 10, 2018
Everyone is very professional and pleasant. I have been a patient for almost a year now and I have been very pleased with the entire staff.
Nov 9, 2018
Since, been a patient at Johnston Pain Management my treatment has been manageable. If, I need to come in due to pain increase they get me in without delay. They work with me, to resolve my pain to an level that is liveable. They listen to me, about my pain level, and try to resolve it as soon as possible. If, they can't resolve it, they will send you to the next professional that can help with the problem. I'm very satisfied with the doctors at Johnston Pain Management.
Nov 5, 2018
They are always friendly as soon as you walk in the door. And the doctors and nurses explain exactly what you will experience, and Ensure that you are comfortable with the expectations.
Nov 3, 2018
Staff are always very nice and pleasant.
Nov 2, 2018
I have been to 4 different pain management clinics since 1998. 1st~75yr Retired, 2nd~NC Med Board retired him, 3rd~after a car accident & 8 surgeries Dr didn’t/wouldn’t help me with my increased pain ONLY help the Dr offered was a “drug holiday” meaning cut my before accident dosage in HALF for 2 months, then go back to the same dose on before accident and now ~ ~ ~> Johnston Pain Management Clinic . . . I was very worried about going to another new clinic. . .~but~ without a doubt~ Best DRs really everyone in that office***On a 1-5 star rating*** I give them a 10!!!
Nov 1, 2018
Dr. Johnston and the entire staff are #1 on my list for relieving pain. They are so professional, friendly and efficient. The entire staff makes coming in for treatment a pleasant experience.
Oct 30, 2018
I'm thankful for finally having a doctor that is genuinely concerned about her patients illnesses and takes the time to treat me like a human being. I look forward to my visits, because I know she cares. Thank God for the wonderful staff.
Oct 27, 2018
Always a pleasure to visit your office. Your office representatives are always friendly and knowledgeable and I am seen by the physician in a timely manner. Dr. Chaney and Johnston are experts in their field, friendly, listen intently and respond to your concerns.
Oct 26, 2018
The staff was very professional customer service oriented. The doctor very patient oriented and caring.
Oct 25, 2018
Loved Dr Johnston and all of the nurses. They took their time with me and answered all of my questions.
Oct 25, 2018
Everyone at this office are compassionate. Dr. Chaney is a great doctor. She listens Between my injections and medication I feel better. The staff also care about you. Thank you
Oct 23, 2018
The Doctors and staff always strive to accommodate my schedule as well as addressing my concerns.
Oct 23, 2018
All my visits have been very professional and the staff is the best
Oct 23, 2018
Dr. Chaney is the best! Obviously, a very intelligent doctor, she is also compassionate and very interested in what is the best treatment for the patient.
Oct 21, 2018
Johnstone Pain Management is a great facility to go if you have pain. Dr. Holder is my doctor and he is super nice and easy to work with. He give you different options that may help your pain. He may suggest a certain treatment but he ultimately leaves the decision to the patient. I am really glad I tried this facility. I have been going since early 2018.
Oct 20, 2018
I'm treated as a PERSON not as money coming in the door. Im treated with respect & all my questions & concerns are all explained as I can understand. I love the friendly staff! Just feels good to know they understand pain & how it can effect our quality of life.
Oct 19, 2018
Pain management has a loving and caring staff they make sure when I come in for that particular appointment that everything is well with me if I have a problem that they can't fix they recommend me to another clinic make the appointment and set everything up it's a pleasure going to pain management.
Oct 19, 2018
Dr. Holder is the best! He is very patient and helpful. I feel that i can tell him all about my daily pains and he listens to me. The lumbar epidural has made me feel so much better. It was almost completely painless.
Oct 17, 2018
I have been my mother’s caregiver for almost 3 yrs. now. With her heart failure, advanced COPD/RA, and Dementia, sometimes, it can be very hard to watch her and try to help her with the struggle to hold onto who she is everyday. It is a very real and tangible blessing when we come for her regular visits to your practice to experience that each person from the front desk/reception to the check out, are so very kind and professional. It makes an already difficult situation much less stressful. Thank you for your wonderful and helpful attitudes and actions. It means a lot.
Oct 17, 2018
ALL STAFF ARE VERY EFFICIENT, FRIENDLY AND ARE SO WILLING TO HELP YOU.
Oct 17, 2018
Fantastic caring staff. Always trying to make you visit better.
Oct 14, 2018
As a new patient, I expected to be there all morning filling out paperwork and being evaluated. The check in process from start to finish was very efficient and took just under 2 hours.
Oct 13, 2018
Everyone in your office was very professional. I didn't even know I was getting shots! Some areas were more sensitive than others, but I have not had any side effects from the injections!
Oct 12, 2018
Dr.Johnson and staff are the best. They care about your problems. 5 star doctor.
Oct 12, 2018
I have been seeing these Doctors for many years now and they have never disappointed me. The care and expertise is always very good.
Oct 10, 2018
I have been a patient of Dr. Johnston for 18 years, my pain has always been controlled. Dr. Johnston and his staff are very knowable and more important, approachable. I highly recommend Dr. Johnston.
Oct 10, 2018
Staff are always so friendly and helpful and always with a smile!
Oct 9, 2018
The best care from the best team!
Oct 6, 2018
I have been treated by Johnston pain management for the last two years. The service has always been excellent, compassionate, and their service providers truly taking interest in how their patients are doing.
Sep 29, 2018
Johnston has been amazing in helping me get a handle on the pain I've been experiencing. They are polite, knowledgeable and always willing to listen. I read a bunch of bad reviews before going to this clinic and none of it was true. At least with all of the people I have dealt with. If you're looking for a pain management clinic I would definitely recommend Johnston but be reasonable about what you're going to get. They are there to help manage your pain not cure it. And of course you have to be open to their suggestions and not just looking for pain medication.
Sep 28, 2018
Very smooth for a new patient. I felt like they took the time to assess my issues and discuss my concerns. Very professional .
Sep 27, 2018
You are the only place that would take me because of the medicine I was on. I thank you for that. Phyllis Boyd
Sep 27, 2018
Everything that was looked at was done very professionally.
Sep 27, 2018
The staff is very professional and friendly. This was my first appointment and it was very pleasant and on time.
Sep 27, 2018
The staff are great. They always treat me with respect and pleasantly. I don't get nervous before I go because they treat me so well.
Sep 27, 2018
They are awesome people!!!!
Sep 22, 2018
Everyone at Johnston Pain Management has always went out of their way to make you feel very comfortable.They manage your symptoms instead of just giving you medication. I would recommend it to family and friends. Elizabeth Krentz
Sep 21, 2018
All the persons are friendly, patient and kind. Great place! Great Doctors!
Sep 9, 2018
Very friendly and courteous staff
Sep 5, 2018
Your staff is always knowledgeable and courteous something that makes a lasting impression, I
Sep 1, 2018
All employees are very polite and friendly.and listen to you.
Sep 1, 2018
My outward perception of the office is exceptional,but don't get me started on the behind the scenes.I don't like the fact that I cannot do urine here because I have Humana insuance, I have to go to LabCorp and pay over $72.00 for a urine test out of pocket. Also since I have Humana insurance, my co-pay is $50.00. I do not like that if I come in one day I have to pay my co-pay (understandable) but if I come in the next day, it's another $50.00, I don't think that is fair. It is very expensive for me to come here and I really don't have the money anymore.
Aug 31, 2018
JPM from the front desk to the staff and Dr.s are all so pleasant with greeting you and genuine in there care to help you with your needs as a patient “ Dr.s Channey “ Holder “ And Bennett are all a great asset to JPM and their patients “ A Big Thank You To Everyone At JPM “
Aug 31, 2018
The staff was courteous and pleasant. I was a new patient so I had paperwork to fill out but I was still out in about 2 hours. I left feeling confident that I will get the help that I need.
Aug 31, 2018
I am very happy with Johnston pain management. I would recommend my doctor, Dr.Holder, to anyone suffering with chronic pain. He is caring and compassionate and really seems interested in helping his patients obtain relief from pain and assist them to obtaining a more productive and satisfying way of life.
Aug 30, 2018
JPM works great for me! Dr. Holder is very attentive to my needs and is very thorough. He listened to me and asked for feedback and made sure that I didn't have any questions or concerns before he left me. I didn't feel rushed. I felt like I was his only patient.
Aug 30, 2018
Great and comfortable professionals!
Aug 29, 2018
Everyone is warm and welcoming.
Aug 28, 2018
Very empathetic staff. Always express concern for what you are going through
Aug 28, 2018
A wonderful experience with a very calming atmosphere. No waiting, seen promptly at appointment time. Wasn’t rushed through my appointment. Great all round experience. Highly recommendeded.
Aug 25, 2018
I was very please with dr.holdenand I sure will refer him to my friends.
Aug 16, 2018
If it wasn't for Mrs. Bennett and Dr Holder, I would not be able to do the simple things in life. They are compassionate, caring and even when procedures are painful, they are patient and caring.
Aug 15, 2018
You help people with a better quality of life to be able get back in there daily work with little pain
Aug 14, 2018
My Docs are excellent, they both have been very kind and courteous. Both have great sensuous of humor! (this seems to help keep my anxiousnees under control) Where is my Evelyn?? Shis EXCELLENT !!! FAVORITE!!!
Aug 14, 2018
I am very satisfied with JPM. I am treated in a very professional manner as well as compassionately. My doctor Dr. Holder is an excellent doctor along with the nurses. I would and do recommend them highly to friends.
Aug 14, 2018
I’ve been coming here for several years now and the staff, PA, and Dr Johnston and Dr Chaney always treat me right.
Aug 13, 2018
I was required to have a psychology clearance before I could proceed to the next step in my pain management, but after my visits not only did she make me feel very comfortable I actually understood why I had to do. She was easy to talk to and I would highly recommend her to anyone needing this type of service. As far as the rest of the staff, I can’t say enough good about them. They are always professional, meet you with a smile. Everyone is great. Thanks for making these appointments a little easier.
Aug 12, 2018
I get considerable pain relief and enjoyed a pleasant people. There are times when the wate is a bit long But that is the only improvement I can think of.
Aug 10, 2018
Dr. Bennett is a very caring and patient person. She listen to what concerns her patients.
Aug 10, 2018
I’ve only been to one other pain management facility in my life but I’ve heard horror stories about facilities that people flock to in order to obtain drugs for their recreational use. Places you walk in to and are subjected to a bunch of junkies looking for their next fix. Johnstons Pain Management IS NOT one of those facilities. I’ve been a patient here for around a decade and the care I receive here is superb. Ive never encountered a more compassionate group of people at a health care facility as I have here. They honestly care about your pain and do everything within their power to help elevate it. When you suffer with chronic physical pain your mental state of mind becomes effected as well. The doctors here take that into account. My very first appt here many many years ago was with Dr Johnston himself. I was a wreck mentally from the physical pain. Dr Johnston literally sat down with me and said a prayer. Everyone from the office staff to the nurses and the doctors, are organized, highly knowledgeable, very professional and extremely friendly. The waiting room, restrooms and exam rooms are always clean, comfortable and pleasant. My usual doctor, Dr Chaney is exceptional. Because of her my quality of life has significantly changed. I can’t even begin to explain what a wonderful doctor she is. If I could give a rating of 10 stars I would. I highly recommend this facility.
Aug 10, 2018
Dr. Johnston and his staff are very knowledgeable and quick to take care of patient needs during and after treatment. The staff is very friendly and teats every customer as a VIP.
Aug 7, 2018
Had a wonderful experience here. All the staff was very nice and made me feel completely comfortable and at ease while getting my procedure done.
Aug 7, 2018
As always, my appointment was on time and I was given all the time needed to discuss my problems/medication etc. The staff is also very friendly and helpful. I have been a patient for several years and wouldn't think of changing.
Aug 3, 2018
Helpful, friendly staff. Eighteen years ago I began with Johnston Pain Clinic, and I have received the necessary help control the chronic pain. I am thankful for this clinic.
Aug 2, 2018
All was good. I have no complain with what I had done
Jul 31, 2018
I have nothing but great reviews for JPM, they have been my savior for pain for a long time and now they are like my family.
Jul 31, 2018
Everyone there are sweet and polite. Love my Doc and PA.
Jul 31, 2018
From the office staff to the procedures care team the service and care are excellent.
Jul 28, 2018
The staff and all doctors are some of the most caring healthcare providers that I have seen. They really care about my well-being
Jul 27, 2018
J. Foley, PA has been my primary manager for several yrs and altho I've seen other PAs in a crunch, she has shown a very personal care with my multiple pain problems. Dr. Chaney has handled shots for me over the yes and is engaged and shows personal interest as well.
Jul 27, 2018
Very good result. Everyone is very nice. Dr. Willis
Jul 26, 2018
I have be treated very well there by the staff, there treatments and knowledge is top notch. They are different they care
Jul 26, 2018
I have been coming to Johnston Pain Management for quite a few years. Everyone is always so nice and caring. Thank you for all you do.
Jul 25, 2018
Very pleased with the staff.
Jul 25, 2018
Always takes good care of me
Jul 23, 2018
Very friendly and helpful and the providers I have seen really take to the time to talk and answer any questions
Jul 20, 2018
I've been seeing Dr. Holder for years now and he annas his staff are amazing. They are friendly and very helpful.
Jul 18, 2018
Best place to go of your in pain, very dedicated to their patience’s in every why. I go for epidurals and a pain free process compared to the last place I been.
Jul 15, 2018
The girls in the procedure room put me very much at ease. Dr.Johnston was super nice and made sure my injection was quick and as pain free as possible.
Jul 13, 2018
Dr's here have made me feel better on how my problems are being dealt with.
Jul 13, 2018
I have never had an unkind or unprofessional person to deal with
Jul 12, 2018
Dr Johnston and his staff are absolutely wonderful! I would not go anywhere else for my pain management.
Jul 10, 2018
Johnston pain management is a very professional office with a great staff that treat you with respect and dignity if you're in pain they will listen to you and help you achieve a level of pain that you can work with and deal with on a daily basis I highly recommend them if you're in chronic pain
Jul 7, 2018
Great service and always very helpful. Thankful for always being able to get in when needed to be seen. I would highly recommend to all my friends in need of pain management.
Jul 4, 2018
I've been going to Johnston pain management since 2008. The quality of care is outstanding. If you have pain issues or emotional problems, the team at Johnston pain management is likely able to help you.
Jul 4, 2018
i LOVE THE ATTENTION THEY GIVE EVERY PATIENT, DR. BENNET AND CONCERNED ABOUT ALL MY INJURIES, NOT JUST THE MAJOR ONES, AND DR WHITE, IS SO KIND, AND HE LISTENS, AND TRIES TO ANSWER ALL MY QUESTIONS, AND MOST OF ALL. THEY TRY THEIR BEST TO KEEP THEIR PATIENTS OUT OF PAIN. WHICH DESTROYS PEOPLE LIVES, AND MAKES LIFE UNBEARABLE FOR SOME. I ENJOY GOING, BECAUSE IT IS THE CLEANEST, KINDEST PAIN MANAGEMENT CLINIC , I HAVE EVER BEEN TO. AND THE PATIENT'S ARE NICE TOO. I DON'T HAVE ANY FRIEND'S HERE, AND I ACTUALLY LOOK FORWARD TO GOING EVERY MONTH AND GETTING OUT OF THE HOUSE, BECAUSE THEY ARE SO NICE AT EVERY LEVEL, ONE OF MY FIRST VISITS, DR BENNET SAID TO " WE WANT TO MAKE SURE OUR PATIENT'S ARE NOT SUFFERING IN PAIN, NOT EVEN FOR ONE DAY",, I REMEMBER THINKING WOW, THEY ARE AWESOME TO THEIR PATIENT'S . THE WHOLE PATIENT CARE TEAM ARE SO NICE TOO, AMANDA POORE
Jul 4, 2018
Dr. Hardy is my doctor here and he is really a all around good doctor. He is down to earth, listens to you when you tell him about your pain. He explains different options to try to relieve your pain and suggests what the options are to try for your pain but he leaves the ulimate decision up to the patient. He is easy to work with and works with you to try to save money if you are a tight budget like I am.
Jul 2, 2018
The entire staff is very friendly and courteous. Every aspect of the services offered is completed with ease. I appreciate that the staff and doctors recognize that my time is valuable and I do not have to sit in a waiting room more than 5 minutes.
Jul 1, 2018
I normally do not do surveys. I was a former patient of Dr. Ballenger and it was him that referred to Dr. Scott Johnston. I was terrified for my first visit I was unfortunate to be in a horrific head on collision car accident in May 2013 so it has being a necessity for me to have a pain management doctor Dr. Ballenger had always tried his best to make sure that I was not in severe pain every day so when I knew that he was going to semi~retire (which meant he would be unable to treat patients every day) I was terrified but, I have to say within three minutes of Dr Johnston walking in the room and meeting me all my nerves with out the door. I am very aware of the drug problems that the World is in today, but I also know of the pain that I need help with everyday. I KNOW I am 1 of a very few people who have been fortunate enough to have been accepted by Dr. Johnston a good Doctor but even more so a Great person that understands that not everyone is a drug~seeking addict. Thank you ~bjb
Jul 1, 2018
Great job, though the waiting time was a bit lengthy, I always appreciate my visits
Jun 29, 2018
Excellent care and counseling.
Jun 28, 2018
The visits are fast yet educationally and informationally-filled. Joint customer and doctor reviewal of imagery of services rendered has always been an informative plus. Also, based on services rendered, recommendations for alternative treatments are discussed in great detail and "homework" assignments are given to ensure the customer can be made aware of all that the procedure entails so the questions the customer has will be topics that will ne discussed during the next sceduled consult.
Jun 28, 2018
Dr. Johnston and his entire staff are terrific!! If pain management is an option presented, I would not recommend anywhere else.
Jun 26, 2018
Dr. Chaney takes very good care of me and listens when I tell her about any of my problems !!
Jun 26, 2018
This is a first class treatment facility. The staff, the Medical folks have my best interest at heart. The front desk personnel should be commended for their professionalism and care. Mr white is a joy, and Dr Johnston is the best doctor that I've seen in my 55 years of living.
Jun 22, 2018
You receive medical information but most of all the support needed to make important decisions. When you get professionals that treat you like a human being and not just a number, you feel secure to know you have the best care. Thank you!
Jun 21, 2018
My experience has always been pleasant and everyone has been very professional and I have always been treated with respect and I have always been listen to by my doctors, the staff are wonderful people,thank you to them all
Jun 21, 2018
It doesn't matter who you see at JPM. You are treated with respect and they take the time to listen to you.
Jun 19, 2018
Wonderful ppl love everyone makes me feel great
Jun 19, 2018
Johnson Pain Management is a new, CLEAN facility with caring, informed, compassionate personnel. They do have strict rules and regulations due to the current laws due to the misuse of opioids of which is understanding. I would recommend them to anyone with a chronic pain condition.
Jun 12, 2018
Friendly and courtesy to their patients. I highly recommend this office.
Jun 12, 2018
There were times where I felt treated like a drug addict...needing to bring my meds to be counted at every appointment. I understand you need to be careful, but if you spent any time getting to know your patients, you would understand that not everyone needs to be treated that way. You expect your patients to trust you, but trust needs to be reciprocated.
Jun 11, 2018
Friendly, professional staff and Doctors that genuinely care about your health and well-being.
Jun 9, 2018
I have refered a friend, and will continue to do so. Johnston always treats me with the respect I am expecting from professionals in the medical field.
Jun 8, 2018
I was impressed with the service and all of my questions and concerns were answered.
Jun 8, 2018
I've always been the recipient of nothing but the best care. Everyone is very professional and I always feel very comfortable upon entering the building.
Jun 5, 2018
Dr. Holder and his staff in Snead's Ferry and Jacksonville are all the BEST! I am very thankful that I was referred to him. He is always so patient and helpful. I tell my GP to send everyone to him. I have great trust in him. Laura McLeod
Jun 5, 2018
I absolutely LOVE JPM. I have always felt welcomed. Everyone is very friendly. Doctors are SO knowledgeable. I have referred several to this office and will continue to do so.... Thank you for helping with my pain and doing it with ease.
Jun 2, 2018
I was nervous and full of anxiety coming in. I wasent sure what to expect. Those feelings were quickly replaced with humor and kindness. The staff was/is amazing. I was seen by NP tiniki white. He was amazing. Takes a serious confusing pain and makes you feel at home. He has a natural people personality. He quickly took my mind off of the pain and helped putting me on a plan to help minimize pain on a daily.
Jun 2, 2018
Amazing doctors and staff that are capable of handling any situation or pain need. I have called multiple times for a last minute emergency appointment and they have always accommodated me. The nurses are very sweet and caring. The doctors are extremely knowledgeable and actually care about the comfort and well being of the patient.
Jun 2, 2018
Dr. Holder was thorough with his review of my case which I appreciated because this was the first time I saw him at JPM. He presented his ideas about how to proceed with treatment and together we agreed on a plan and some goals to work toward. He was very professional and casual at the same time; straight forward,easy to communicate with and to the point . I felt comfortable and confident in his care.
May 31, 2018
After 5 pain management doctors from South Florida to here, I can say without a shadow of a doubt that dr. Jesse (Foley) stands head and Shoulders Above the Rest! I'm a tough case and it took us three or four visits until she came up with the best treatment that I received in the last 8 years! And believe me, that was no small feat. And although physically I'll never even be close to the way I was prior to my accident, her treatment plan has allowed me some days with moderate pain so I can get out of the house on occasion. She is totally awesome and patient trying to find the right treatment for the patient and that is greatly appreciated. I highly recommend her if you should ever need pain management.
May 3, 2018
the team is always concerned about your medical and emotional support. I have been a patient for 12 years and they have taken exceptional care of me. Their treatment recommendations are always based on my needs not necessarily my wants. We should all know the difference but when in pain it is always difficult to discern one from the other.
May 2, 2018
Awesome and great bed side manors
May 2, 2018
I enjoy going to this office. All Doctors and staff are very helpful.
Apr 30, 2018
unlike most DRS. I have been to Johnston Pain Management is in & out, they do their best to respect you & your time. All the workers know their jobs & do them with a smile & respect to the patent.
Apr 28, 2018
Johnston Pain Management has given me a better quality of life as far as my pain goes. I’ve had 30 joint surgeries including replacements and fusions. With medication and nerve blocks the days are much easier. Dr. Chaney and Mrs. Bennett are wonderful and caring. They listen and then take the necessary route for me. The whole staff are professional and caring. Thank you Johnston Pain Management
Apr 27, 2018
You care. Your staff and doctors reflect such.
Apr 26, 2018
Very curious, caring and professional.
Apr 26, 2018
Front desk check in is always prompt, pleasant and friendly. I appreciate the time that nurses and PA take to listen and answer my questions and concerns.
Apr 24, 2018
I love my doctor! Dr. Cheney is superb, she gets the needle in the right spot and gets the medicine where it needs to go......every time! JPM is a well run professional outfit. Dr. Johnson himself has stuck me a couple of times, I like him, but, Dr. Cheney is much better looking! When it comes to needles in my lower back and my neck I trust the doctors and the staff of JPM implicitly to care for me.
Apr 24, 2018
Everyone was very nice and took the time to talk to me.
Apr 23, 2018
Always pleasant personnel, very professional, knowledgeable and courteous to boot.
Apr 22, 2018
Dr was great, she really made me feel comfortable and would highly recommend her to family and friends.
Apr 17, 2018
Mrs Bennett is an excellent Dr. Very knowledgeable & takes care of her patients well. I just wish there was more financial assistance on the big drug test! It's hard for those of us that are self pay!
Apr 16, 2018
I love the lady I see now my first 6 months Their were terrible! I felt like I was being treated like drug addicted person, not one with truly wreck related injury’s! I don’t have good insurance I have to pay for all my pee test out of pocket and I’m in disibility, I only get 700 a month so a 100 pee test to show I’m honest is a little much! Their should be a cheaper test I feel for low income! Trust me if I could get off the Meds I would! The large black man with braids was very abrasive and made me lift my shirt with no one else in the room i had already been seen by the head dr and gone over my charts! I was uncomfortable then he started questioning why my drs performed the surgery’s the way they did omg I was so put out! He asked if he made me nervous if he did what was I doing wrong! I would have quit and never recommended your practice to anyone! I would have guided all away until I finilly got put with the lady I see now! She is very professional and listens to me! I am happy and would recommend your pratice but would warn against the man I was so uncomfortable with! Never have I been treated so unprofessional! I did express my concerns!
Apr 16, 2018
All staff members are friendly, caring, professionals. Service is quick, but they double check everything so I feel confident that I am in good hands.
Apr 15, 2018
They have greatly improved my quality of life.
Apr 13, 2018
Every provider, every tech, every admin personnel, smile, are professional and are pleasant to be around. Liking your medical provider is a huge step in the healing process. JPM knocks it's out of the park. Job well done
Apr 11, 2018
JPM really cares about their patients and shows them respect and they treat you as you are important and not just a number.
Apr 10, 2018
Loved my first visit with Dr. Holder. He was patient and kind and listened to what I had to say.
Apr 10, 2018
Johnston Pain Management is a very compassionate caring staff that keeps their patients first. They are very knowledgeable and are very quick to answer questions.
Apr 8, 2018
So friendly, always helpful and they don't overbook. Dr. Erin Chaney listens so well, and will take the time to discuss your concerns without making you feel like she needs to move on to the next appointment. I so appreciate Johnston Pain Management. Every aspect of their medical facility and the patient experience is focused on patient satisfaction.
Apr 8, 2018
The staff at the front desk and the back were all phenomenal. Staff were knowledgeable and addressed all my concerns and options.
Apr 6, 2018
I highly recommend Johnston Pain Management to anyone/everyone with chronic pain. They are exceptionally professional, courteous and committed to top quality care.
Apr 6, 2018
All the staff are pleasant, attentive and professional.
Apr 6, 2018
Great staff and attentive!
Apr 5, 2018
I have been struggling with an injury for several years and have had to jump from caretaker to caretaker for many years in support of my career with the Marine Corps. My pain management has become less of an issue due to the knowledgeable care provided by Dr. Johnston, Dr. Bennet and the staff of JPM.
Apr 4, 2018
Mannerism of my doctor and the personal goe's way above the normal. I believe my doctor is really concerned about my well being and I appreciate that.
Apr 4, 2018
awesome place very caring and very professional folks!!
Apr 4, 2018
Very professional empathetic care. Provides many procedural alternatives for pain management.
Apr 4, 2018
As always, everyone is very nice once we arrive. It begins with the front desk, the nurses aid and ends my doctor Chaney!
Apr 3, 2018
It is early in the ball game ,but I have a good feeling with the new faces.It has been a long time coming. I have high hopes and I feel some better already. The same medicine for so long was doing nothing for me. The time is right for me to feel healthy again and with your help we will get there. jb
Apr 1, 2018
EVERYBODY IS JUST SO NICE .
Mar 28, 2018
Supportive, empathetic staff
Mar 24, 2018
Ms. Foley is a wonderful provider. She listens to everything I am feeling.
Mar 23, 2018
Everyone is always smiling and helpful. Miss Foley is always very helpful in suggesting ways to help my pain and questions
Mar 22, 2018
I could never say anything bad about Johnston Pain Management, they have always been there and helped me through all the different pain cycles that I seem to have and everyone is so nice and friendly at all times the Doctors will do whatever it will take to help you as the patient and they even offer classes on pain management for the family as well so they know what to expect when dealing with one of us,
Mar 22, 2018
The staff at Johnston pain management was super friendly and made the process very painless and pleasant. Both the assistant and Doctor that I saw listened to my needs before they came up with a treatment plan, which I think is rare, and designed a plan around my specific needs. Good bless them and to God be the glory.
Mar 22, 2018
Dr Holder and staff performed there job very professional and my wait time was much better . my pain level is low today and I'm able to get around much better. thanks and keep up your great wor
Mar 21, 2018
This is the best Pain Management Clinic. They not only care about you as a patient they also care about you as a person. They have a program in the clinic where they monitor you prescription drugs that they they give you and they have you sign a commitment form that you will follow their program. They want to help you achieve a life with no pain or one where your pain is managed so you can enjoy things you used to with your family and friends.
Mar 21, 2018
Outstanding people great service. Dr. White helps you any way that he can. If you need to see him just call and he will try his best to work you in as soon as he can.
Mar 21, 2018
Fantastic Service, feels like family
Mar 18, 2018
The doctors really care how you are. I’ve had a great experience at JPM, they try their hardest to safely help you and keep you going to have the best possible quality of life.
Mar 18, 2018
Ms. Foley us my PA. She has shown compassion and understanding about my conditions and responded perfectly. I've been a patient for many years.
Mar 18, 2018
Staff extremely professional and friendly. Explained everything they did during my procedure, and provided a calming presence during stressful experiences.
Mar 13, 2018
Great staff, kind, friendly, professional, easy to make appointments, change them & works with financial issues.
Mar 12, 2018
Staff is always helpful and friendly.
Mar 11, 2018
Your very friendly and helpfull
Mar 11, 2018
Staff was very friendly and helpful. Was pleased with level of professionalism.
Mar 8, 2018
I have been coming to Jonhstons Pain Management for about 1 yr now and have had nothing but a great experience.
Mar 5, 2018
I really like the staff and the service. They are always friendly and try to accommodate all your needs. My favorite is Dr Chaney and she has been working with me about 5 years now.
Mar 5, 2018
The staff at JPM are courteous and professional. Ms. Jessica Foley has been and is of great assistance to me! She works with me by patiently listening, examining me and then applying her wealth of knowledge to create the best plan of care for me in a professional manner! I greatly appreciate her and the other staff! Thank you!
Mar 5, 2018
I have always left your offices feeling that my pain issues have been heard and appropriate meds and procedures have been addressed.
Mar 4, 2018
People working front desk were very friendly & helpful. Dr was concerned with my condition & helpful to solve issues I was having with another Dr's office I was dealing with. Sent me to get a MRI which was quick to get into there office. Follow up to Dr was quick also.
Mar 4, 2018
Johnston Pain Management is one of the most professional doctors office I have ever visited. The customer service is outstanding and the staff is very caring and treats you with respect and understanding. The doctors pay close attention to your problem and treats you by providing you all the options, side effects and how to maintain you health. I highly recommend them for your pain management needs
Mar 4, 2018
The staff listens and provides great care.
Mar 4, 2018
9:15 appointment, over a hour wait and had to have driver. To much wait time. This was my 3rd injection, but nerve block didn't do what I expected.
Mar 4, 2018
office and medical staff are very positive and professional
Feb 24, 2018
Almost painless injection! Exceptional staff and they don’t make you wait around.
Feb 23, 2018
The doctor (Dr. Holder) was very polite and professional as were the staff assisting him. Your teams always take great care of me and I appreciate that very much. Thank You!
Feb 21, 2018
I am treated like I'm the only patient she has that day and has been waiting for me to arrive.
Feb 18, 2018
Awesome place where the staff is very attentive and understanding.
Feb 17, 2018
The staff at Johnston Pain Management are very friendly and courtesy. Very professional. Once in awhile you have a long wait pass your appointment time.
Feb 17, 2018
The doctors and staff at Johnston Pain Management are exceptional. I’ve been a patient there for almost a decade and only have wonderful things to say.
Feb 17, 2018
The providers, nurses and staff are all very attentive. They are genuinely concerned for you when you are there. They listen to you and seem willing to help you in any way with your health concerns. I would never go anywhere else but here.
Feb 16, 2018
Dr. Chaney always makes me feel like I'm her only patient! She takes the time to listen me.
Feb 16, 2018
The staff is friendly and efficient; the examining physician was thorough and knowledgeable. The whole process was done so efficiently that I was out of there in a surprisingly short time.
Feb 11, 2018
I've been a patient for a number of years and i have never had a bad experience , They have the best staff and doctors.
Feb 9, 2018
I have never had a bad experience at JPM. The front office staff cannot do enough for you and are so very pleasant. The doctor I see is pleasant and very professional. Explains things so I can understand. Makes going to a doctors office joy. I highly recommend JPM
Feb 8, 2018
Super office, Dr.Johnston is amazing, professional, caring. Your not just a number. I believe God sent me there, I do believe that! Carma and staff are wonderful, very professional. I know Dr.Johnston wouldn't have it act other way!!
Feb 8, 2018
These are words sometimes you here and it just seems overused or non-committal, but in this case they are well deserved: very curious, they actually listen, and the wait time is very minimal!
Feb 7, 2018
The Staff is always courteous and time waiting is usually short. But you need to understand that sometimes are longer than others, I think we all need to just accept that. The rooms are always clean and everything is orderly. But again, have to say that I love the Dr. and the Staff. A very comfortable office.
Feb 2, 2018
PA Bennet was excellent. She was very informative and willing to find solutions to my pain.
Feb 1, 2018
I liked the office and the staff that was there
Jan 29, 2018
The service is great in every department. The staff is the best I”ever seen in all my life.
Jan 28, 2018
Tiniki is the man. Excellent PA very personable.
Jan 16, 2018
All Staff are respectful of my circumstances & pain management
Jan 14, 2018
I love where I go the doctors are great.Staff are sweet and iv got other health problems like diabetes and my doctors make sure I'm good with all my health care need s not just what I see them for...I thank the doctors here and staff and great nurses for the Care I receive here Thank you all!!!!! Katrina Cahoon
Jan 2, 2018
I can say with utmost certainty that you will find caring, compassionate doctors here. And even better than that- they listen to you. I have been a long time patient ( approximately 16 years) and I know that I receive the best care possible, from any doctor anywhere. Dr. Chaney is my doctor
Dec 31, 2017
Everyone from the Dr to the nurse to the receptionist to the receptionist who checked me out. But especially I would like to commend Ms. Foley on her professionalism, & knowledge of all of my problems and how to get the best results.
Dec 28, 2017
Dr white is a great dr i love coming to my appointment hes a great listener and JUST wonderful
Dec 22, 2017
Always courteous and professional, knowlegable Doctors.
Dec 21, 2017
I see Mr. White for my pain management. He has always treated me with respect and genuine concern. I appreciate him and the work he does to help me work through my constant and aggressive pain. He always goes above and beyond to meet my needs.
Dec 21, 2017
Very caring and knowledgable.
Dec 15, 2017
I do tell people becauseyou have did great for me thank you and merry Christmas
Dec 15, 2017
other than waiting in the actual office over an hour staff were friendly
Dec 14, 2017
very prompt and efficient.
Dec 13, 2017
Everything about JPM is thoroughly professional and caring! One real blessing is your timeliness...I never have to sit and wait for hours to get seen. It is very clear that you are being honest when you say you know our time is valuable. A lot of businesses, and medical practices, say that, but don't mean it! At JPM I know I'm getting the best of care from all involved. Dr. Chaney is not only a marvelous caregiver, but a true advocate...she has several times done battle for me with other institutions not so committed to patient well-being. In short, JPM is the best!
Dec 13, 2017
Everything was very well organized, You are there for a long time but the time is very well used. Great place to have treatment done.
Dec 13, 2017
I have never found an unfriendly person at Johnson pnmgmnt. Have always received professional service.
Dec 12, 2017
Office is clean and warm
Dec 12, 2017
I was scared too death, but the Doctors and staff were wonderful And so professional. Please if anyone needs pain management Best place in . Would recommend Always Thank you so much for your help!! A very Merry Christmas too all. Love you all!!
Dec 10, 2017
The service is fast and friendly
Dec 8, 2017
JPM is an outstanding pain management clinic. I could not of stayed in the work force without their treatment. A very professional yet personable staff.
Dec 8, 2017
Always able to see the same provider. Can always get an appointment in an emergency! And they keep in contact with your other Doctors to provide the best care possible!
Dec 7, 2017
Very professional , everyone caring and pleasant.
Dec 7, 2017
Best professional and friendliest staff that I've dealt with out of the past 7 doctors I've seen. Accommodating and super quick appointment setups. It's a blessing and very refreshing to find such great service providers!
Dec 6, 2017
Office is always clean. The staff is always pleasant and professional
Dec 6, 2017
In my opinion the staff at JPM are the best. They listen to what you have to say and really care about you.
Dec 6, 2017
I have been very satisfied with staff and Mr White. He has been helpful with any questions we have asked him. With a pleasant attitude in any situation . Thank you for being there for us !
Dec 6, 2017
I really love Johnston Pain Management. I am able to schedule an appointment and get in quickly. The staff are all very caring, compassionate, and helpful every time I go in. The whole environment is welcoming and comfortable. I see Dr. Holder and he has been such a blessing. He really listens and takes his time to help me in any way he can. He informs me of all my options and considers every aspect of my health. I have had very good experiences and I am extremely thankful that I have found this place.
Dec 6, 2017
Best care I have ever received. Dr. Johnston is outstanding in the field of Pain Management. The nurses and admin staff are all courteous and professional.
Dec 5, 2017
Please listen to the patience request when they say that they need meds to Cali them down before a procedure. I needed something to calm me before epidural injection and was never given anything before those procedures. That made me not want to return when I was in pain.
Dec 4, 2017
I have been coming to Johnston pain management since 2008!!! I have NEVER HAD A BAD EXPERIENCE!!! The staff and doctors are top notch!!!
Dec 3, 2017
Very Friendly, Supporting, & Seen in a timely manner.
Dec 3, 2017
love this office. Everyone is professional and listen to your needs. Thank you
Dec 3, 2017
would definitely recommend Johnston Pain Management to family and friends.
Nov 26, 2017
very professional and treat you like a real person
Nov 22, 2017
Everything is great with your staff. They are all friendly and good at what they do. The only problem that I have with your office is the big drug test you give periodically. It is too expensive for those like me that can't afford insurance. I have talked with family & friends that are in pain management also and they are paying less than half of what your office is charging. Some of the pain management office's even offer outside agency's that help with the cost to make it more affordable for the patients. If you could do something like this to help those of us that cannot afford insurance it would be greatly appreciated & it would help us out financially. I know how hard it is on me to meet this obligation on top of the regular office visit fee. It would make our lives a lot easier considering we already live with chronic pain everyday. Living with chronic pain & the limitations we face everyday is hell sometimes so anytime we can get a break that's a good day! Thanks in advance for any consideration in this matter. Rick Whaley
Nov 19, 2017
Very professional and very pleasant.
Nov 19, 2017
The staff members at this clinic are outstanding,,,,very caring & compassionate.
Nov 19, 2017
The injections help me to have life. With out the pain relief it is hard to function and have a quality life. The staff are friendly and kind. Thanks
Nov 19, 2017
Great service who listens to the patient. Can't say enough about the staff. There GREAT.
Nov 19, 2017
I'm A new Patient with only one visit. I will be able to make a better assessment after a couple more visits. What I can say is I really like Mr. White he is very thorough, gentle and caring. He takes the time to really listen to the patient.
Nov 19, 2017
I'll been going to Dr.Johnston for 20 Years. I always leave there feeling that i got the best care from his staff. I wouldn't change a thing for what I have been doing the first day I came to Dr. Johnston Office.
Nov 14, 2017
Johnston pain management has helped me manage my chronic pain due to arthritis, knees that need surgery, and most recently, a hip replacement.
Nov 10, 2017
It took a while for Dr. Foley to come up with the right combination of meds for my assorted problems resulting from having my neck fused. Best I've felt in 7 1/2 years. Thank you!
Nov 9, 2017
One word!!.. Wonderful the best that can be had :)
Nov 9, 2017
Dr. Chaney is the absolute BEST!
Nov 9, 2017
At Johnston Pain Management, They are very helpful in getting your pain managed the best way possible. They work well with your referring doctors to get you in and out in a timely manner. I have been going there over 3 years and I have all good to say about their staff. They care about you. I would recommen a friend to go there.
Nov 9, 2017
Friendly staff. In and out as scheduled.
Nov 9, 2017
Jessica Foley and Rachel Bennet have treated me with respect and obvious concerns for my issues.
Nov 9, 2017
Excellent Staff and facilities. Quick and easy check in and check out. The Doctors care about your well being.
Nov 9, 2017
Dr Holder is an amazing pain management provider. His advice & treatment plans are terrific, informative & helpful. Nurses are always very friendly & kind. Front desk receptionist on 11/10/17 was the rudest staff I have ever encountered at Johnstons Pain Mgmt. in all my time as a patient. When speaking of billing, she was flat out unfriendly, unperson-able & not someone I would have assisting patients. This encounter has triggered me to want to search for other clinics.
Nov 9, 2017
YOU ALL HAVE BEEN VERY NICE TO ME
Nov 7, 2017
I love the fact that Mrs. Bennett listens to me and that she goes over and beyond to try to help me.
Nov 6, 2017
Always friendly and supporting. Very carin
Nov 5, 2017
Very professional Doctors and Nurses. I have been visiting this clinic for three years.
Nov 5, 2017
I have always had a hard time asking for help with mental and physical ailments and was not excited about going to Johnston but it has been a pleasant experience. I appreciate the patience they have had with me.
Nov 5, 2017
I am very happy with my experiences with Johnston Pain Management. I have been a patient there for just over 3 years. Every person I have dealt with, from the front desk staff to the doctors have always treated me as caring professionals. I would highly recommend them to anybody looking for help with their pain.
Nov 5, 2017
Always very nice and never have to wait long
Nov 3, 2017
My doctors are patient, understanding and truly care about me as an individual. Dr. Holder and Dr. Chaney are the best at what they do!
Nov 2, 2017
I have watched this office and business grow over the years and it has been amazing. The best part is the services have improved also. The waiting is shorter, and it doesn't matter if you are in the waiting area or a room. The online services are one of the best ideas ever. Good job Dr. Johnston and staff.
Oct 30, 2017
The doctors and folks there are just outstanding. Best care you can get.
Oct 30, 2017
As always I am treated with kindness, caring and concern. And left feeling relieved of pain. Thankyou for always helping me :)
Oct 29, 2017
Johnston Pain Management is the best, I'm a veteran and the care they provide is outstanding compared to some doctors I've had to deal with. The doctors and staff take the time to get to know you as a person and treats you with a firm and caring hand to ensure they address your issues and provide a clear and direct path to pain management and maintenance of issues associated with chronic pain. I highly recommend them
Oct 29, 2017
Staff is always the best. I love Dr. Holder he's helped me so much. This office is a lifesaver..
Oct 29, 2017
Dr. Holder really cares about his patients and JPM has been very supportive and helpful in my constant battle with the workers compensation insurance company. I could not ask for better care.
Oct 29, 2017
They have always treaded me very well and answered all my questions. Dr. Chaney is the best. Thanks for keeping me upright and releaving my lower back pain.
Oct 29, 2017
I have already recommended you to a guy at work for his wife.
Oct 21, 2017
Everyone there are always very polite and kind The head nurse in the room with me is always so tentative she felt I was not getting enough relief from the shots and brought it to Dr Johnstons attention. She is very good
Oct 20, 2017
Appointment was very professional, but my time waiting in the lobby could of be used filling out papers. 4 hr visit long and tiring
Oct 20, 2017
Dr Johnston and his staff are extremely professional, attentive as well as patient. Extremely satisfied with the service I receive
Oct 19, 2017
The staff listens and hears what is going on with me and I get so much relief from my treatment. I trust all the members of my care team completely and they have not let me down. I highly recommend Johnston Pain Management.
Oct 19, 2017
Always treated with respect and compassion for all the issues I seem to keep having. Appointments are on time and providers are friendly and professional.
Oct 17, 2017
Your office personnel service is alway's perfect
Oct 17, 2017
The staff and Jessica Foley are always been nice and treated me well but the only problem is that the wait is too long that it sometimes it lasted for an hour or so
Oct 16, 2017
I really like all the doctors I have seen here. They really do try to help you with the problem you are going through. I do not have any complaints about the quality of care that I have received. I would still be bedridden and in severe pain if it wasn't for their help. I really do appreciate them a lot.
Oct 16, 2017
All is good the wait time was good nice clean office and bath room
Oct 14, 2017
Love this place, they are always friendly and helpful. My Dr always tries to work with me and help me any way she can. Dr listens to me and what I'm telling her about my pain.
Oct 14, 2017
Excellent care, very personable, treatment has given me an increased quality of life for over 5 years. I have recommended this office and Staff to many that I have talked with that had a need and was in search of their Quality of Life in some measure,while removing as much pain as possible.
Oct 13, 2017
Excellent job great people
Oct 13, 2017
Excellent, friendly staff
Oct 12, 2017
I’ve never been treated so well at a medical treatment facility as I have been at this one. The waiting room and office rooms are always clean and comfortable. The receptionist are helpful and friendly. The nurses are professional, friendly and thorough. Dr Chaney is exceptional. Best doctor I’ve ever seen anywhere by far. She’s incrediably knowledgeable, not just about her speciality but about other medical fields as well. She takes the time to explain everything about my treatment and care, she never appears rushed in my presence, she honestly listens to me as a patient which I find very rare these days. I get the feeling that she genuinely cares about her patients well being. I put my full trust in her as my doctor and will forever be grateful to her for the care she has given me. Thanks to her care, shes made a big difference in my life. Has made it worth living. Couldn’t be more pleased.
Oct 12, 2017
Dr. Chaney is my provider and I have never had a doctor make me feel so comfortable and important and not just like another random client. She take so much time with me and genuinely seems concerned with my well being and health. I trust everything she suggests to me. I look forward to seeing her when I have an appointment. I am very grateful to Dr Chaney and I feel very lucky to be able to be her patient.
Oct 12, 2017
Excellent quality of care. Dr.Chaney always takes time to review treatment options, is kind, and extremely knowledgeable.
Oct 12, 2017
Don't have to wait long to see the doctor
Oct 11, 2017
Would definitely recommend to friends and family , love the service I receive at Johnson Pain Management.
Oct 10, 2017
The online presence of Johnston Pain Management is excellent. I can always look and see when my next appointment is, when I had my last appointment, results of any tests they do and also review what we discussed during my appointments.
Oct 7, 2017
Always a pleasure to have this appointment.
Oct 7, 2017
Thank you for always being so professional and always caring about the patient
Oct 5, 2017
Sincere thanks to Shondra and Mary Futrell for their kindness and patience while preparing me for my injection. Although I had my lorazepam to relax me I'm still a basket case once I'm facing down. Dr. Holder is a sweetheart and offers words of encouragement during the procedure. My pain subsided from a 5 down to a 2 once we were finished. Having spent the most time with Mary, I found her to be so personable and she has that gift only a nurturing soul has naturally. You can feel the care that she has for your comfort and she isn't hesitant to engage you in conversation that makes you at ease. Shondra had to leave but she also has a sweetness and genuine concern for your comfort too. I love Rachel B, Lindsey S, Dr. Holder, Shondra, and Mary Futrelle. They make what could be a miserable experience easier to deal with. I still bawled like a baby but it was just me and my intense fear. God bless each of you! Give them a compliment for representing your organization so professionally and please tell all of them thank you from Sharon Smith
Oct 4, 2017
Dr Chaney is not only one of the best pain management doctors I've ever dealt with, Dr. Chaney is the best doctor in general I have ever had to pleasure to be served by. She is very professional, courteous, and a true asset to Johnston pain management.
Oct 4, 2017
Excellent care from all staff members. They go out of their way to make your visit pleasant. I have never had to wait to see the doctor. Always on time
Oct 4, 2017
All the nurses,and doctors that I have delt with are very professional and courteous. They are also very helpful and understanding with us older patients.
Oct 4, 2017
Excellent idea to provide your clients a way for us to give you feedback in a timely manner!!
Oct 4, 2017
Dr. Chaney always makes me feel like I am her only patient. She takes the time to listen to me, gives me feedback and she's open to thinking out side of the box, because not every patient fits into that standard box of diagnosis of A,B or C
Oct 3, 2017
Very professional, minimum wait time. was made comfortable, over a great experience, I would recommend Dr Chaney.
Oct 1, 2017
Short wait in the waiting room, but very thorough and taking personal interest in the patient and making sure they're on the right course
Sep 29, 2017
The staff are very helpful and pleasant. You can tell that they are actually listen to what you have to say. I would recommend them to everyone. It is because of them that I can walk or sit without pain now. They are each,wonderful and very supporting of your needs and wants.
Sep 28, 2017
Very compassionate and professional doctors and staff.
Sep 28, 2017
Very professional staff, short wait time. Jessica Foley, PA, was very informative.
Sep 28, 2017
I love JPM & I want to clarify the wait time at 9/25 appt. There was a misunderstanding at check in which was partially my fault. Once I questioned the wait time, as I've never waited that long, the staff went out of their way to get me in & out quickly!! The staff here is wonderful & I think the fact that I do not have insurance any longer which you guys take but I choose to continue at your practice & pay out of pocket instead of going to another practice should speak volumes of how much I trust your staff. Definitely 5 STARS
Sep 26, 2017
My first visit here and it was a wonderful experience. The office, clinic area, exam area all comfortable. The staff were nice and pleasant, willing to help you with any issues you had. The doctor I saw didn't rush through the exam, took her time and explained everything to me and provided the appropriate treatment which has actually allowed me to walk today with less pain and discomfort. I truly appreciate all the care I received.
Sep 23, 2017
Dr. White was very thorough and professional. I would recommend them highly.
Aug 31, 2017
Everyone were courteous and fast in answering my questions
Aug 30, 2017
I have nothing but good to say about JPM. I have received numerous treatments to relieve my back pain, patches, pain meds, steroids shots but the RFA has been a life changing result for me. It has given back my ability to continue day to day task with no pain what so ever. From the doctors to specialist and staff, my hat goes off to all of you from me walking in with tears of pain and walking out feeling the relief that restores my life back to normal. Thank You.
Aug 28, 2017
a great way to stay together.
Aug 19, 2017
Always a pleasant experience. The doctors I see are awesome They are courteous, friendly, and make the appointment pleasant and efficient.
Aug 17, 2017
There was nothing to improve, just stay yourselves. Everyone was so nice, and helpful.
Aug 16, 2017
My appt was at 2:30 I arrived hour early for paperwork as instructed. I was in your office till 4:30. I personally did not like being left in a room alone for off and on over two hours. I think the process could have been way faster!!!!
Aug 8, 2017
Be able to check in on line and receive appointment reminders and also pay my co-pays was great!
Aug 5, 2017
Wonderful staff and very caring Doctor!! I would recommend this clinic to anyone dealing with chronic pain and wanting to work with a understanding and very compassionate team.
Aug 3, 2017
I thought the facility was very nice. All the nurses were very sweet, professional and thorough. I liked Dr. Holder who I saw. He was very caring, accomodating, informative, thorough, and helpful. I felt safe and comfortable talking to everyone there. I loved this place!
Jul 28, 2017
I thought my time with the Doc was great. He was very easy to speak to and he was a good listener. He came to the exam knowing my history. We came to a good plan forward and I left feeling confident and better informed. The wait time was on the long side of things. It was requested that I get there one hour early as it was my first appointment and I had paperwork to fill out; way too much time and I sat around until my appointment time. Then I sat around for another 20 minutes past my appointment time only to wait some more in the exam room. However, the Doc made it worth the wait.
Jul 27, 2017
My doctor was professional and courteous. Provided insight in various subjects.
Jul 19, 2017
I was seen by another Dr in the past. I have all faith he was qualified. But this visit with Dr Bennett is the first time i have been treated with the feeling she had my best interest for my health, first and for most . She was professional , thorough and easy to communicate with. I received the same warm welcome from the rest of the staff. I would highly recommend to everyone and anyone.
Jul 19, 2017
staff is so nice. doctor is patient and professional. hope VA continues to let me come for care.
Jul 19, 2017
The pain management clinic saved my life! They have me back the ability to do more for myself and my family. Not only is Dr. Chaney a excellent doctor but she cares about her patients.
Jul 15, 2017
I have gotten a very good result with Dr Johnson's treatment for my low back pain. Much better now than two years ago when I started his protacall. W.Alex Willis DDS,MsO
Jul 11, 2017
Great service. Professional and friendly atmosphere.
Jul 10, 2017
I had a great experience.0
Jul 8, 2017
DR Cheney is a very professional and caring doctor that ensures she understands your problem and you understand her decicions on your treatment.She makes you feel like family.
Jul 8, 2017
I have used Jon for the last 6 months. I feel so comfortable there, and I feel free to discuss my pain after a cervical fusion on 3 vertebrae I recommend using this office and don't let pain get ahead of you.
Jul 6, 2017
This office listens to you!! Love Miss Bennett and Dr. Chaney!
Jul 2, 2017
Very kind Medical Assistants....Dr. Johnston was in a teaching mood and took time for his new assistant to learn the live x-ray machine. Dr. Johnston is stern but that was good he cared enough about her and me to do it right.....I didn't mind at all about the wait actually I think it relaxed me. I have always had a wonderful experience with the Johnson Pain Management. I would recommend them to anyone in back pain.
Jul 1, 2017
For me, it has always been a pleasant experience. Staff is very sweet.
Jun 29, 2017
I have always received great service here.
Jun 29, 2017
Fron the time I arrived,I was treated with respect and my appointment went very well.
Jun 28, 2017
Everyone is very caring, helpful, and professional. You feel that they know what they are doing and that they care about your wellbeing.
Jun 27, 2017
I felt very comfortable with my Dr. Very happy with my examination.
Jun 26, 2017
The staff are excellent! Each and every one of them have always listened to and taken care of my needs. They truly care about their patients.
Jun 26, 2017
Nothing short of Outstanding. Best care & best folks to look after you anywhere.
Jun 25, 2017
The staff is professional and works to make your visit and future visits work into your schedule. I have seen the same PA for the last four or more years. She knows me and my history which make the visits easier. The office environment is comfortable and clean.
Jun 24, 2017
Every member of the staff is kind and caring. They go above and beyond in dealing with insurance companies and getting coverage for the care I need.
Jun 24, 2017
Great facility. Staff is friendly
Jun 24, 2017
Visit was efficient, timely and very professional.
Jun 24, 2017
I am very satisfied with the treatment I receive when I visit the Johnston Pain Management Office.
Jun 23, 2017
I am a nurse so I am very aware of procedures. I could not have asked for a more professional staff.
Jun 23, 2017
Very caring and supportive .
Jun 22, 2017
Online presence is good, keeps you aware of your appt well before the day before. I don't see anywhere else to put this but Dr. Chaney is awesome.
Jun 21, 2017
Services are always professionally administered with care. All employees are friendly and helpful.
Jun 20, 2017
Very positive experience. PA Foley is always professional and I have the utmost confidence in her abilities to understand and the make the right decision as it relates to managing my chronic pain.
Jun 20, 2017
Great Doctors and Very Friendly Staff
Jun 20, 2017
The Support staff Nurses and Doctors are professional in the performance of there work
Jun 18, 2017
Always get a lot of support from all personel. Could not ask for more.
Jun 17, 2017
I have always been treated with kindness and a I walk away feeling better than when I first walk in. Dr. Cheney is a kind and caring person who has such have a gentle touch while giving me an injection. I am thankful that I can rely on my pain management team. Thankyou :) Angela Hobbs
Jun 17, 2017
I have never had to wait for an appointment when something has gone wrong. Issues are dealt with quickly and with great compassion. Any medication change is discussed fully with not only me, but with my other physicians as well ensuring the best approach to allow me a full life despite my disability.
Jun 17, 2017
Session got me back on track. Family with mental health issues is overwhelming until I have another counseling session. Thank you.
Jun 15, 2017
Dr Chaney always takes the time to see how my health and state of mind. It shows that they truly care about their patients and your not just another number to them. Very few still out there like that and shows that they really do care. Always recommend people there
Jun 15, 2017
The staff are always nice and actually listen to what I say
Jun 14, 2017
Dr. Chaney and entire staff are wonderful! Dr. Chaney has gone out of her way to assist me with issues arising from my arthritic knees and shoulders. She is a wonderful caregiver. The support staff are unfailingly polite and professional! We need more practices like Johnston Pain Management!
Jun 14, 2017
This is always my favorite doctor to visit. How could it not be? I come in feeling like crap and leave feeling greatly improved. I can't complain about that even if I wanted to! The staff is always friendly and attentive. Everyone is patient and puts up with an old lady like me and makes me feel welcome in the waiting time has been reduced quite a bit.
Jun 14, 2017
I have had nothing but good experience with this office. The drs that I have are great people. I use dr bennett and dr foley for injections this last time.
Jun 13, 2017
Everything is great except for a few things. Chairs in exam rooms have arms that don't fit me. Need armless chairs would help. Also clinical staff when leaving message for them to call me. They do in maybe 2 out of eight times call back. Usually have to call them again and leave message or actually get someone that answers the phone. Understanding mits a busy place but sure would like somebody to call me back when I have a question. Other than these two items, everything is great. As far as how many visits I don't know. Every 6 weeks usually. Love Dr. Chaney
Jun 11, 2017
Very pleasant atmosphere, likeable staff, and calming doctors that want to help you to have a better quality of life.
Jun 10, 2017
I have an overall satisfaction of service but there are times when they make me feel like a criminal and I don't like that!
Jun 10, 2017
Staff and doctors are very professional
Jun 10, 2017
Excellent staff and Treatment
Jun 10, 2017
I always tell all my friends about this clinic. Everyone is very caring, they go above and beyond what you would expect. The care is outstanding, I just cannot say enough!
Jun 9, 2017
Staff is very friendly, knowledgeable and caring
Jun 9, 2017
After yesterday's injection major headache that has lasted much longer than they ever have before. First time this has ever happened.
Jun 9, 2017
I have never been treated with more respect and understanding from an entire staff before at any other pain management center. They truly care here
Jun 9, 2017
It was awesome!!! You can tell they care
Jun 7, 2017
Dr. Chaney and her staff make experience as comfortable as possible.
Jun 7, 2017
Staff friendly and efficiient. Doing good job.ì
Jun 7, 2017
I called%left message 6/1 @ 11 a.m. call back came 6/5 @ 4:55. Something is very wrong!!!
Jun 7, 2017
The professionalism at the clinic is outstanding. I would encourage everyone to go there. Mr White is the Bomb.
Jun 7, 2017
You really care about your patients and everyone is very nice and compassionate
Jun 6, 2017
A step to further improving and adding ways for the patient to participate. Enhancing your online presence the way you have over the years is one of the reasons I keep coming back. I have been seeing Dr. holder for about three years now and I can say without hesitation that he and the other staff I have dealt with are always professional and patient oriented. Keep up the good work.
Jun 6, 2017
Dr. Dresbach is terrific. She is professional at all times and always makes me feel comfortable.
Jun 6, 2017
Friendly doctors and nurses. I always try to see Doctor White. He is friendly, funny and seems to actually care about his patients.
Jun 3, 2017
Everyone, from the moment you walk through door,until you leave ,are the most courteous and trained staff I have EVER had the pleasure of dealing with. Very professional,knowlegeable,considerate staff.
Jun 1, 2017
Outstanding service and care from the time you walk in the door.
May 31, 2017
Great Staff, very attentive to my needs and comments.
May 31, 2017
Always a pleasure to be at the pain clinic. Friendly and helpful staff. They have made my life more bearable in spite of chronic pain.
May 31, 2017
i have been treated real good and I surely would tell a friend all about this office .the people here are very nice to me .they all are so concern about my health and are very nice.
May 30, 2017
Outstandarding reception when you call in and on time with appointments
May 28, 2017
The staff is friendly, professional, and caring.
May 28, 2017
Very professional and attentive staff. They spend a lot of time making me feel comfortable and welcome.
May 27, 2017
very professional medical personnel .dr holder is outstanding and due to his knowledge of pain he has helped me with my back pain over 50 % .
May 27, 2017
This is the first time I've done the survey so I have nothing to compare it to.
May 27, 2017
Everyone there is always helpful and smiling makes for a pleasant visit. Thank you
May 27, 2017
good people all is well with me
May 27, 2017
Truly a professional organization with a first class staff. I have never meet a unfriendly or non-professional member of the staff in all my visits. In 73 years of life this is my favorite medical facility I have run across.
May 27, 2017
They do a great job of treating you and caring for you. I have no complaints. 👍
May 27, 2017
This has to be the best well run doctors office that I've ever been too. I'm not exactly sure the number of years I've been seen at this established but I'm pretty sure it's been at least a total of 7 years. I've never waited for more then 5 minutes before being called back to see the doctors. I've seen Dr Chaney more then any of the other doctors that practice here. All the docs are great but I do particularity like Dr Chaney the most. She's never in a rush to get out of the room to go see another patient. She is so thorough and seems to genuinely care about my needs and feelings. She always answers my questions to the best of her ability. She gives very good, sound advice. Very knowledgeable. Both check in and out are a breeze and the employees are helpful and curtious. I have, and will continue to, recommend people Johnstons Pain Management.
May 26, 2017
I've been with Johnson pain management two years and I get excellent care and everyone there is pleasant and very nice
May 26, 2017
I've never had an appointment start on time. I've never had an appointment start within 15min of my allotted time. I was charged for an extra appointment when I came in because of complications from a procedure they performed. Horrible charging procedures
May 26, 2017
Superb practice! Very professional & thorough.
May 26, 2017
Excellent staff, very courteous and efficient. Dr. Dresbach is amazing...so glad I came here. Building is clean and rooms are large enough to feel comfortable. Thank you
May 26, 2017
When no one else would see me, your office had faith in me and gave me a chance to prove myself. Tiniki R. White, PA-C is my provider he is always pleasant with me and explain everything to me thoroughly.
May 26, 2017
Providers listen to the patients, professional and fast care. All personnel always go that extra mile to take care of the patient.
May 26, 2017
I have been coming to the clinic for over 10 years, and they have always been nice and curteous.
May 26, 2017
I had an epidural May 4th that did not last a week. May 23rd I got a pain blocker shot in the pinched nerve, and the next day it was worse, today is the 26th it is not as bad but it still bothers me. I no it takes a few days hopefully it will be alright by Sunday.
May 26, 2017
I have been going to Johnston Pain Management (JPM) FOR almost 3 months as I write this review. Their appointments always start on time and the ladies in the front office always have a smile. I have had the same provider since I have started there, which is a very good thing. Staff has always been very knowledgeable and explain procedures very well. My only complaint is staff will come into the room when I am speaking with my provider to have him / her sign paperwork. I really, really hate when they do that because it makes me feel like my issue / problem that I am there for is "no big deal" so that they can just walk in and ask the provider to "sign something" while we are speaking.
May 26, 2017
The staff is always courteous and professional
May 26, 2017
I absolutely love everything about JPM. The doctors are very professional, nurses are very patient & understanding, front desk staff are all very friendly. The office is always clean & most of the time it's quiet. Usually it's easy to get appointment.
May 26, 2017
Dr. Holder is an amazing doctor. My last back injection was nearly painless and the relief I have gotten has been tremendous. The entire staff is very attentive and very sensitive to the needs of all their patients.
May 26, 2017
Everything was great except that when they give prescriptions try to notice if the prescription is to be filled on a Sunday because some pharmacy don't open until 1:00 PM. The person might need to get it filled first thing. Thanks
May 26, 2017
Loge Dr Chaney and Karma. They are both friendly, helpful and knowledgeable with me every visit and phone calls.
May 26, 2017
Professional, friendly staff treat patients with excellent care!
May 26, 2017
Everyone is so friendly and professional. It eases the stress.
May 26, 2017
The staff is friendly, knowledgeable and helpful. They have been such a blessing to me over the last six years. I would recommend them to anyone needing some options and answers to their pain management.
May 26, 2017
we are extremely satisfied with our Dr Holder. He is very professional and eager to help us.
May 26, 2017
The staff and doctors at Johnston Pain management have a way of treating you with respect, dignity and caring. The customer service is amazing they make you feel like family but still provide the professional touch expected from your doctor. I highly recommend them if your pain is chronic, they have help me gain some of my life back without a lot of drugs.
May 26, 2017
Dr. Chaney is amazing. She goes above and beyond for her patients. I don't know what I would do without her care!
May 26, 2017