Mid-Kansas Oral & Maxillofacial Surgery, LLC
287 Reviews
Nice staff, haven't had the produce done yet, but Dr. Gagnon was very nice
Jan 31, 2024
My experience could not have been better. Procedure was quick, all questions answered and staff was all extremely professional. Will not hesitate to recommend and will let my dentist to continue to send patients here!
Jan 29, 2024
Dr Gagnon & his staff are very courteous & explains what he sees very clearly.
Jan 8, 2024
Dr Gagnon and his staff were very professional and informative. The entire process was very organized and easy to complete.
Dec 13, 2023
Very professional from start to finish
Oct 3, 2023
Friendly office personnel.. Great doctors...If ever I need dental surgery or need a dental specialist. Dr Gonan is the man!!
Oct 2, 2023
Dr Gagnon is very rude and unprofessional, he could careless that he was hurting me. Will never go back to him again!!
Sep 18, 2023
I just think the staff, the support people up front, and Dr Gagnon and his assistants are really good at explaining things when I had questions. Dr Gagnon came highly recommended from my Dentist and his staff and they were right. I was like a fish out of water in this implant journey and they made everything easier. And Dr Gagnon will not go any further in the process if there are any hurdles. He took a CT and found that my sinuses were full of inflammation. He explained this well so I could understand. He would not proceed the inflammation was completely gone. I had some appointments at the ENT specialist to have surgery and get that bacteria problem eliminated. Point is until Dr Gagnon got a clean CT he wasn't going to risk doing anything further. That made all the sense in the world.
Sep 7, 2023
Very friendly and welcoming staff, clean environment
Aug 29, 2023
Very friendly and efficient staff
Aug 17, 2023
Everyone was helpful and friendly. I especially appreciated getting the form to send to insurance for a payment reimbursement.
Aug 16, 2023
Would of liked better explanation of out of pocket expense prior to service. Was given numbers but last appointment had an out of pocket expense that was unexpected
Aug 14, 2023
Everyone was very cordial & easy to deal with! Very pleasant.
Aug 7, 2023
Doctor explained entire process and answered all my questions. Very kind too.
Aug 7, 2023
Very professional. Was easy making the appointment as I wanted a second opinion. Explained what I needed and was scheduled quickly as they had an opening. Staff was great and very personable. X-rays completed, placed in a room and doctor came in and explained everything.
Jul 4, 2023
Everyone at this office is friendly, helpful and professional
Jun 20, 2023
I was not happy about the wait time during my last visit. The office called me to come in 15 minutes earlier but when I got there, it was at least 45 minutes before I saw the doctor. Show some respect for your customers! The doctor and care was fine, he did not seem to be in the loop as to how long I had to wait.
May 31, 2023
Professional & timely. Felt comfortable during the entire process.
May 15, 2023
Everyone is friendly, professional and helpful.
May 11, 2023
Very kind and helpful And they did a wonderful job
Apr 12, 2023
Service, I had a cracked tooth. OMS was able to get me in with short notice.
Mar 1, 2023
Great experience all around.
Feb 27, 2023
Dr Gagnon did a great job. His nurse was friendly and professional. Both were exceptional. The support staff was helpful, friendly, and knowledgeable. I have absolutely nothing negative to say.
Feb 20, 2023
Very kind staff. Dr Gagnon was very kind and informative.
Jan 29, 2023
Friendly staff & doctor! Great at answering my questions.
Jan 17, 2023
Great staff, comfortable atmosphere and Dr. Gagnon was professional, personal & did an excellent job.
Jan 16, 2023
Dr. Gagnon is wonderful and explains everything!
Sep 27, 2021
The knowledge, along with the care given during my visit was satisfying.A good experience.
Aug 4, 2021
From online registration to the front office to the assistants and to Dr. Gagnon, all were efficient, thorough and so friendly. I felt at ease and comfortable with my planned surgery. This means a lot since this was my first visit to Mid-Kansas OMS.
Jul 29, 2021
Very happy with the services rendered staff was kind and caring as was the doctor if I need something in the future I would return to this office
Jul 26, 2021
I felt very comfortable before, during and after the procedure. I was told what would happen in advance so that i was fully informed.
Jul 18, 2021
Very amazing staff and the Dr was so very nice and a lot of help. I loved that I did not feel rushed while talking about my 11 year old son. Thank you all so much for your help!!
Jul 5, 2021
Exceptional care given by this wonderful staff.
Jun 29, 2021
Very professional, caring, and knowledgeable folks.
Jun 21, 2021
Very efficient, but could have explained post op instructions more thoroughly.
Jun 15, 2021
They were a bit behind when I arrived for my consultation, but the doctor was knowledgeable and fixed my issue at the consultation rather than have to do an invasive surgery.
Jun 9, 2021
Good results. I have a bad tori that was rubbing my tongue and floor of my mouth. Dr. Gagnon removed that part of my tori very successfully.
May 26, 2021
The staff members were all very friendly and knowledgeable. Dr. Gagnon made me feel at ease with a clear, concise conversation about what options I had to get back to great oral health status.
May 12, 2021
The office is very professional and friendly. The staff are very skilled and Dr Gagnon is very skilled and competent.
May 3, 2021
100% satisfied would not consider going anywhere else.
Apr 12, 2021
Doctor and staff were very polite. Facility was very nice and clean. I would strongly recommend this facility and doctor.
Apr 7, 2021
Very professional, got me right in and everything went without a hitch.
Feb 26, 2021
The oral surgeon and all the staff were friendly and made what could have been a horrific experience actually pleasurable.
Feb 12, 2021
I was treated like dirt at Dr. Blanchaert's office. After much prayer, God led me to Dr. Gagnon. And Anna, my personal angel. She spent all day sweeping obstacles away , and was so sweet and caring. Dr. Gagnon was great. He had my tooth (broken off at the gumline) out so fast, I was amazed. I would recommend them to anyone and everyone. God bless you, Anna and Dr. Gagnon.
Dec 21, 2020
Every one was friendly and very helpful.
Sep 29, 2020
I got in to see the doctor in good time and he immediately acted to remove two teeth without excessive pain or suffering and went home that day in minimal pain. After the weekend, the following my mouth recovered quickly.
Sep 21, 2020
They pulled four wisdom teeth and my back two top molars, I woke up during the proceedings, but when is everything in life ideal, no bruising only slight swelling. They explained everything really well on what they were going to do and how to help the recovery process.
Aug 14, 2020
I selected Dr. Gagnon to do my surgery for dental implants. His friendly office staff and assisting techs helped put me at ease during each visit. Dr. and his assistants always explained every step they would be doing during the procedures. Very professional atmosphere. Convenient west side location. So pleased with final outcome.
Aug 3, 2020
The team is friendly and courteous; Dr Gagnon is professional and thorough!
Jul 29, 2020
Everything was very nice.
Jul 27, 2020
Dr. Gagnon did a great job! I got all 4 wisdom teeth pulled and was in and out of the office within 45 minutes. Definitely recommend this guy!
Jul 22, 2020
Great protocols and follow up. Staff friendly and helpful. Wonderful care.
Jul 22, 2020
Dr.Gagnon made me feel comfortable. He got to the point of concerns and also disclosed proactive actions to take for any future problems. He listened to my concerns and helped me with my problems. I don’t have health insurance and I have to pay out of my own pocket as a young adult and i was recommended to go to a low income surgeons yet, i feel confident in choosing Dr.Gagnon as my surgeon based off of the way he listened to me and responded towards my concerns, his good reputation, and is knowledgeable of his work. The front desk ladies were sweet and informative and very helpful. The phones were going off the hook and i offered to wait but the lady insisted to assist me right away with no issue.
Jun 30, 2020
Dr. Gagnon and his staff are all very professional and the office was very clean. His staff is wonderful and I love talking with all of them. The ladies at the front desk are so polite! The dental hygienist are super sweet to talk with and make you feel very comfortable. I love Dr. Gagnon, because he really listens to my concerns, addresses the issue and then helps get your oral problem taken care of. He is also pretty funny! Dr. Gagnon and his staff do a wonderful job! I highly recommend them!
Jun 28, 2020
Dr. Gagnon is kind, compassionate and knowledgeable. He is a perfectionist that wants to provide the best care for his patients. He is very through and explains every so that you feel at ease with your treatment plan. His staff is professional and they providepatients with with quality care. I highly recommend this surgical practice.
Jun 8, 2020
You and your staff are always so welcoming and helpful.
Jun 1, 2020
All office staff and Dr Gagnon very professional and kind. Explained the process and totally put my mind at ease. THANK YOU!!! Fresh cut flowers in lobby a total bonus :)
May 20, 2020
Always pleased with Dr an staff - excellent care!!— thank you
May 20, 2020
I appreciated the professional and friendly care I received during the dental cRE i NEEDED DONE. tHANK YOU.
May 14, 2020
Very pleasant and friendly atmosphere. Well organized office. Doctor Gagnon always makes sure I am comfortable and relaxed,
May 6, 2020
The staff was professional and friendly, the facility was very clean, the doctor gave a comprehensive explanation of what was going to happen and possible side effects. When I had some minor healing issues they got me in within hours to get it double checked. Very good experience considering oral surgery has been a lifetime phobia.
Mar 27, 2020
Well satisfied the implant actually never Really hurt The tooth we had to cut out Hurt but that’s to be expected the shape It was in
Mar 11, 2020
I am 73 years old and had never needed to consult with an oral surgeon in the past. Dr. Gagnon took the time to put me at ease, conduct an examination, and explain then results. Bottom line: if I ever need to see an oral surgeon in the future, I will make an app't with John Gagnon, DDS.
Mar 11, 2020
Was greeted when we arrived, very friendly staff and customer service was very good.
Mar 10, 2020
Dr. Gagnon was very good at the explain on the procedure that needs to be done with removing the wisdom teeth. He talk to my son about what to expect and also visited about baseball. It was nice to have a little personal conversation, it made us feel like people and not just a procedure
Mar 7, 2020
If you need an oral surgeon Dr Gagnon is the best place to have work done. They get you in quickly and his technique is state of the art.
Mar 4, 2020
Dr Gannon was a very personable and friendly doctor. He did a good job with very little discomfort in pulling my broken tooth. I highly recommend him.
Feb 26, 2020
Very personal service and always trying there best to accommodate your situation! I highly recommend Dr. Gagnon.
Feb 26, 2020
My fault and luck I had some pain and infection that I couldn’t control. One call to the office and I was seen within an hour. From the receptionist to the nurses, to the techs and Doctors, very professional and very nice people. Hope I never have to do anything else with my teeth that would require oral surgery, but if I did it would definitely be back to these Doctors.
Feb 23, 2020
I appreciated the in-depth explanations of treatment options, including bone grafts, anesthesia, and implant vs bridge. The staff were all cordial and professional. The office setting was pleasant and quiet.The office staff was knowledgeable about insurance coverage and costs..
Feb 6, 2020
Excellent experience and care!
Feb 5, 2020
Everyone so friendly and very professional.
Feb 3, 2020
Courteous staff and explanation of procedure for piece of mind.
Jan 27, 2020
Although, Dr. Gagnon was over 1 hr. Behind the day of my appointment, I would recommend him to anyone I know. He was very optimistic, friendly and down to earth. Great Doctor!!!
Jan 20, 2020
Explained the process to us and pros and cons of waiting on having tooth removed. We made a game plan and had a late day appointment and they were able to squeeze my daughter in the next morning to remove the tooth as she had to leave in 2 days for college and wouldn't be home for 4 months. This was so helpful as she would have her healing time while gone to college and then when home over the summer, get her implant. VERY happy with the entire staff from the time we walked in until the time we left. Very professional and helpful. I also appreciate Dr. Gagnon explaining everything to my daughter thoroughly while he was doing the procedure as it not only helped her with her anxiety, but, also for her profession which is nursing and this helped keep her mind off of it. I thought that was very nice of him and I know it made a difference to her.
Jan 15, 2020
I had a lot of pain from my wisdom teeth coming in. They scheduled me a consultation within 2 hours and booked my surgery for the day after. Awesome staff and Dr Gagnon was knowledgeable and great.
Jan 15, 2020
Dr Gagnon did a great job making my anxious kiddo feel comfortable with her procedure. Highly recommend him and his wonderful staff.
Jan 6, 2020
The surgeon was incredibly nice! They made sure I knew what was to come on the upcoming wisdom teeth removal, and they made me feel very welcome. They building itself was lovely too!
Dec 30, 2019
Very caring and knowledgeable staff
Dec 30, 2019
Dr. Gagnon is a fine oral surgeon. He clearly knows what he is doing, is good at it, and is very kind and pleasant to interact with. His staff gave me the impression that everything they do is so routine that they do not always fully explain everything to the patient. My seemingly simple wisdom tooth extraction was heavily complicated by other personal medical issues, and thus proper explanation of pre-op, the surgery, and post-op instructions were vague, at best and not given at all, at worst. I do recommend Dr. Gagnon as a surgeon; he is skilled and qualified. The lack of attention-to-detail I received from other parties involved is the reason for my lower score.
Dec 30, 2019
Always receive outstanding service
Dec 23, 2019
Just had a consultation for daughter.
Dec 18, 2019
The receptionist was able to get me an appointment very quickly. The staff was great and answered all my questions. Dr Gagnon is the best. I had zero problems or pain with all my teeth being pulled and now I’m ready for the next phase of putting in implants to secure my dentures.
Dec 5, 2019
Have had great experience both times I've had tooth removed.
Nov 25, 2019
They saw us in a timely manner and Dr. Gagnon and the whole staff were very friendly!
Nov 11, 2019
I was very pleased with Dr. Gagnon’s expertise in performing my tooth extraction. It was done much quicker than I anticipated.
Oct 22, 2019
My surgery went well, and Dr. Gagnon is very friendly. He explained the surgery and after care thoroughly. I will definitely be back, and will highly recommend anyone come to Dr. Gagnon for wisdom teeth removal.
Oct 9, 2019
Dr. Gagnon is an amazing doctor and his work is fabulous!!!
Oct 1, 2019
Answered my questions and was very honest about what would need to happen with my particular case.
Sep 30, 2019
I have now used Dr. Gagnon twice within the last 5 years and he is great at what he does. His bedside manor is off the charts. I like how knowledgeable he is and all his assistants as well. They helped me redo appointments by refitting me in fast when I had to cancel due to a death in my family. I cant say thank you enough to these great people. I will always recommend Dr. Gagnon to anyone I know.
Sep 30, 2019
Was made to wait an 1/2 hour before for the doctor saw me then had to wait another 1/2 hour before the procedure. Wouldn't mind if I hadn't been in the chair the whole time.
Sep 18, 2019
I chose Dr. Gagnon to do an extraction and implants. He and his staff are so professional and put me at ease. He takes time to answer questions. I am so pleased that I would recommend him highly.
Sep 16, 2019
Extremely pleased with the entire experience, just wished I had learned of them earlier. Great group of professionals.
Sep 9, 2019
Had great service and was relaxed the Dr was very gentle and concerned about my health!
Aug 19, 2019
Always great care & service!
Aug 19, 2019
Love Dr Gagnon & the nurses. They were very specific & detailed every step to getting Jordan's wisdom teeth out.
Aug 17, 2019
I found him very willing to answer questions and give explanations.
Aug 15, 2019
Caring staff and doctor. After surgery care supportive and helpful.
Jul 1, 2019
Thanks for seeing me immediately after our regular dentist called you for assisting in my dental situation.
Jun 20, 2019
My teenage daughter has always had a pretty serious phobia of going to the dentist. Dr. Gagnon made a really good impression on her at her first consultation prior to getting her wisdom teeth removed. He has a terrific bedside manner and his genuine personality put her at ease quickly. The office staff were just as friendly. We both left feeling really positive about the whole experience.
Jun 12, 2019
5 stars . I thought they did a good job in a timely matter
Jun 10, 2019
Karin, the assistant, was wonderful. She took great care to see I was comfortable and at ease with the procedure. Even got me a blanket....room/fan was cold. Appreciate getting in that day and Dr Gagnon listened to my questions and did his job well. Thank you!
Jun 6, 2019
Dr. Gagnon was excellent, of course. He was well thought out and focused. However, I should mention the support team members were all at the top of their games, in their various positions. They had great attitudes toward their work product and were very concerned for my welfare. Special kudos to Yvette.
Jun 5, 2019
Dr. Gagnon was very knowable and help one explaining the procedure. He was really enjoyable to talk and listen too. So was his staff!
Jun 3, 2019
Timely, friendly and respectful.
May 27, 2019
Explains well and makes sure you understand,I am a unique very difficult patient due to other problems but feel pretty confident about the procedure,as confident as you can at a dentist office
May 22, 2019
Very personal and educational. My son liked that he was talking to him.
May 20, 2019
Every one was pleasant and informative
May 15, 2019
Needed tooth pulled and they got in to see dr. In a timely manner. Highly reccomend Dr. Gagnon
May 12, 2019
The receptionist was polite and friendly. Karin was exceptional. Dr. Gagnon was great.
May 8, 2019
Dr. Gagnon and his staff are fantastic. Everyone there is knowledgeable and always happy to assist. I will always use Dr. Gagnons office for implants,hes thorough and the best bedside manner ever.
Apr 24, 2019
Excellent physicians, staff Always timely
Apr 22, 2019
This is the first time I met with Dr Gagnon as I usually see Dr. Tingey. Dr Gagnon stepped in without missing a beat. Was friendly, informative and very thorough.
Apr 12, 2019
First visit to Dr. Gagnon was for a consult. I was so pleased with the professionalism of him and his staff. He took his time and explained what the process would be like when we proceed. I feel very confident moving forward.
Apr 10, 2019
I was very pleased with the service I received and the doctor and nurses were so nice and understanding. Thank you for making me feel so much better!
Apr 9, 2019
Dr Gagnon is one of the best doctors that I have had in recent memory. Great people skills and an outstanding communicator.
Mar 20, 2019
Dr Gagnon and his assistants were awesome with my 11 year old son. He needed 4 baby teeth removed and they talked to him and made him feel comfortable as he was alittle nervous. My son didn’t even know the teeth were out when Dr Gagnon had finished. Highly recommend this office!
Mar 11, 2019
Initially, I was nervous about my wisdom tooth removal procedure but because Dr. Gagnon and his staff were so friendly that nervousness quickly disappeared. I wouldn’t want to visit any other doctor or facility. I’m beyond impressed.
Mar 10, 2019
I spent a lot of time reading reviews of oral surgeons trying to find a team that I could trust after having a bad experience before. I am so thankful that I read about Dr. Gagnon's office. I was incredibly nervous to get my wisdom teeth out after being told that I was an "extreme risk" patient by another surgeon. But with one tooth starting to cause problems, I had to get it out. Thankfully, he spent plenty of time with me during the consult to answer all my questions and explain those risks. We found a plan that worked best for me and that eased my nerves. Both Dr. Gagnon and his assistants helped keep me calm on surgery day, and they called me twice to make sure I was doing OK after the extraction. Oh, and I got to keep the tooth they pulled out! I highly recommend Dr. Gagnon (plus, he even has purple Fridays for K-State 💜).
Mar 8, 2019
Always great treatment and caring staff
Mar 8, 2019
Dr Gagnon is very thorough and my son felt comfortable. I will be taking my other son to him when needed.
Feb 4, 2019
We have been so impressed with the professionalism and personal care you both have provided. The explanations up front about what to expect and kind follow ups have made me feel like you really care about Tyler and his recovery. Thank you!
Feb 4, 2019
Everyone was helpful and amazing to work with. Look forward to doing business with you in the near future.
Jan 30, 2019
The staff was very nice and the Dr very professional and knowledgeable!
Jan 28, 2019
Everyone in Dr Gagnons office were helpful, caring & courteous from the consultation to the surgery I needed. Dr Gagnon is an excellent, skilled surgeon. I’m grateful for him seeing me on such short notice to resolve my issue!! Thank you!!
Jan 17, 2019
Everyone was kind and thoughtful
Jan 16, 2019
Loved the staff, and the technology they use for their scheduling and appointments is excellent! It totally saved me from missing my appointment!
Jan 9, 2019
Staff and Dr. Gagnon were very friendly and professional.
Dec 31, 2018
Very friendly staff and got me in right away!!!
Dec 13, 2018
Although getting wisdom teeth taken out is a rough experience for anyone, Dr. Gagnon and his staff made it one of the best experiences for me and helped me thru a difficult time. I was very pleased with the care I received and how welcome I felt. He is a great guy!
Dec 1, 2018
I have now used Dr. Gagnons office twice for implants and I am more than pleased with their service and commitment to what they do. They were and still are more than accommodating. They are very caring and EVERYONE in that office is very knowledgeable in their job. I wont use anyone else..
Nov 23, 2018
Staff was extremely friendly and helpful. Dr. Gagnon obviously knows his stuff. When I left I felt very confident about having the work that I needed done right here.
Nov 12, 2018
I was very pleased with the way I was treated when I first entered the office. Rachel was helpful in answering my questions. Dr. Gagnon explained the my procedure thoroughly.
Nov 9, 2018
Nice folks, fast and painless work, great doctor!
Nov 7, 2018
Very professional staff. Exceptionally helpful. I had absolutely no problems with my visit to Dr. Gagnon’s Office.
Oct 23, 2018
The staff is really nice he himself is a nice guy. But I feel like my visit on Monday they rushed me out . I’m still have terrible pain and need to make another appointment.
Oct 17, 2018
Everyone was very nice andhelpful in explaining treatment.
Sep 26, 2018
I appreciate their honesty and how the treat their patients.
Sep 26, 2018
Every thing when as planned. My gums are healed and I'm using my partial.
Sep 25, 2018
I had all 4 wisdom teeth removed by Dr.Gagnon. He was wonderful. The staff were very friendly and caring. Made the whole visit very comfortable for me. They called me twice to check on me. A week after surgery I wanted to go back to have it checked and they got me right in the same day! Very nice office! Good job!
Sep 16, 2018
Dr Gagnon took the time to thoroughly explain the procedure and how a medication I take could affect me. His assistant was kind and helpful too. Everything went smoothly and He called the next morning to make sure all was well. Great job!
Sep 12, 2018
I was worked in by your office very promptly. I also work in healthcare and know that that can be a challenge. Everything about my visit was great. I didn't feel like my wait time was out of order at all, being that it was a courtesy work in. I appreciate you and your staff for taking great care of me.
Sep 12, 2018
Everyone was very professional at the office and, Dr Gagnon's assistant that helped him on the procedure was awsome! Keep tapping the shoulder, helped me keep calm... Dr Gagnon was quick and professional during my procedure. Thanks to everyone in the office.
Sep 11, 2018
My experience with Dr. Gagnon and his staff was top notch. I was admittedly a bit nervous anticipating the procedure but I was put at ease by the doctor and his staff. I actually was surprised when he announced the procedure was completed!
Aug 29, 2018
Actually, I have no pain and very little bleeding. I did not have to take any pain pills.
Aug 28, 2018
I enjoyed there company and help. First time putting insurance information down. They helped me greatly and I appreciate then will to help!
Aug 26, 2018
We have always had a great experience at Dr Gagnon's office. The staff is friendly, efficient, and helpful! The schedule was accommodating and Dr Gagnon is an excellent oral surgeon.
Aug 15, 2018
The best staff you could ever hope for, made me feel comfortable and relaxed.
Aug 8, 2018
Dr. Gagnon and his staff were welcoming and knowledgeable.
Jul 30, 2018
Very informative and friendly staff
Jul 27, 2018
Dr Gagnon and his staff are great. Very professional. He takes the time to explain procedures and what he is going to do. Both times we have been to see him were positive.
Jul 20, 2018
Dr Gagnon has a great bedside manner. He is funny and very caring. He is thouro and just a great dentist.
Jul 18, 2018
Great service all the way around. I look forward to my upcoming surgery from Dr. Gagnon.
Jul 7, 2018
I thought it was a very nice place people is friendly and helpful in answering any questions I had
Jul 5, 2018
All the staff were pleasant and helpful. I especially thank Dr Gagnon for his advice.
Jul 3, 2018
Dr Gagnon is very professional and I trust him completely. The office staff is always welcoming, pleasant, caring, and everything a patient would want in a dental visit.
Jul 3, 2018
The staff was very friendly. Dr. Gagnon has a wonderful manner about him. He is very informative and comforting. He answered all of our questions. We have had a bad experience in the past with another oral surgeon so we will be using Dr. Gagnon exclusively.
Jun 25, 2018
Friendly enough. I feel I waited way too long for the initial numbing shot to take effect. Because of that, I think, another shot had to be administered during the procedure. A lot of trauma to my gums. Then, I found out I was allergic to the antibiotic. Severe itching and my face swelled. I stopped the antibiotic the next morning, but did take the pain pill which I think I must have been allergic too, as well. I ended up going to ER on Saturday morning (procedure was on Thursday aft.) and was pumped full of meds to reduce the swelling. Certainly, not the doctor's fault. I am still itching and my chin is very raw from all the itching cream I have used. Having to take Benadryl regularly now till the itching stops. Hope I never have to go through that again!
Jun 25, 2018
Nobody wants to face oral surgery but when it’s necessary I would only go to Dr. Gagnon!
Jun 25, 2018
Dr. Gagnon is professional, thorough, friendly, kind, and does excellent work. I am in the process of receiving my fifth implant and couldn't be more pleased. I highly recommend him.
Jun 19, 2018
My son got his wisdom teeth out. He had no problems. The office staff gave us good answers to our questions on what to do. I would highly recommend Mr. Gagnon because he did an excellent job with my son’s wisdom teeth.
Jun 13, 2018
Haven’t had the actual procedure done yet.
Jun 6, 2018
Dr Gagnon worked fast! In and out, minus 3 wisdom teeth, in less than 30 minutes.
Jun 4, 2018
Normally people go to a oral surgeon for a specific reason. So taking that into account, my appointment went pretty smoothly. My appointment was May 31. They were going through online changes that had my information kinda messed up, but it was easy to fix. I would recommend double checking everything - especially if you filled it out online. It had me as a smoker with no allergies when I am a non smoker with allergies. Also had me as having asthma, which I don't. When I corrected them, they were super nice and apologetic. But electronics mess up all the time, so you should double check your information anyways. :)
Jun 4, 2018
Dr. Gagnon is a thoughtful and very talented dentist, and I would recommend him to anyone with a tooth problem. I never feel pressured in any way to make a decision, and he inspires confidence. A real professional, and the staff is excellent!
May 22, 2018
Only seen him for an office visit so far. Haven’t had my wisdom teeth actually out yet.
May 21, 2018
Everyone was awesome! I was super nervous but the assistant made great conversation and made me feel very comfortable!
May 13, 2018
Staff are friendly and efficient and, overall, it is a good experience.
May 7, 2018
The experience was great! I was in and out in a heartbeat. I had no swelling or pain after having 4 wisdom teeth removed. I've heard great things from other people as well. Dr. Gagnon does a great job!
May 2, 2018
Very professional the whole staff, it's a pleasure working with them.
Apr 23, 2018
The staff was very friendly and attentive.
Apr 23, 2018
I was in and out very quickly. They provided me with all of the information and medication I needed. If I had more wisdom teeth for them to take out, I would go to them again. The nurses are extremely nice and friendly I enjoyed my time there. Dr. Gagnon knows what he is doing!
Apr 20, 2018
Dr Gagnon's office staff, his assistant Jen, and Dr Gagnon were all very efficient, friendly and extremely thorough and informative explaining the process of a dental implant. They showed me models of implants, I saw my X-ray from the dentist, and Dr. Gagnon explained my bone structure on the CT Scan of my jaw. In the end, I decided not to get a replacement of an extracted back molar. The process explained by Dr. Gagnon would be risky, expensive, and possibly not work in the end. He was so honest with me, and he gave me tremendous confidence in his professionalism and his ethics. My dentist, Dr. Christopher Majors highly recommended I go to Dr. Gagnon, and I can see why. It was a very satisfying experience. Thank you!!
Apr 11, 2018
Friendly from the front door to the doctor. Dr. Gagnon took the time to call another physician when he had a question I couldn't answer so that he had all the information he needed. I love that he didn't want to rush into surgery before trying other options first.
Apr 9, 2018
Dr Gagnon took the time to answer questions about his career and gave great advice about any career: work hard, do your best, care about people! He obviously lives by these as well!
Apr 2, 2018
I give this business a 1 out of 5 stars. This was one of the worst dental experiences I have ever had and was very displeased with their service. The reception was not overly friendly or inviting, the dentist did not introduce himself when he walked in the room nor had good bedside manner, and I felt like they were rushed the entire visit. I will say however, their phone reception is outstanding and my dental assistant Jenny deserves 5 stars. If it wasn’t for her, I would have left. I received no “Thankyou” when I left after paying my bill...just “call us if you need us.” There were other things I was displeased about as well but I will leave my review at that. I do not recommend this business to anyone else and will never return.
Mar 26, 2018
As Katelyn's mother. I thought the consult went well. Dr. Gagnon even helped her feel at ease about her anxieties with her 1st time going under anesthesia.
Mar 21, 2018
As a business owner I understand how vital excellent customer service is and always appreciate any business that is well organized and operated in a first class manner.. Dr. Gagnon's practice is definitely a "cut above" in every regard and I would enthusiastically recommend him and his staff without hesitation.
Mar 15, 2018
Staff was pleasant and professional. Had some difficulty getting surgery scheduled took almost 2 months. Dr Gagnon was very good explaining procedure and what to expect. Surgery went well almost no pain after surgery a little numbness.all in all a good experience. Dan Carlyle
Mar 15, 2018
Everything was handled quickly and professionally. All of the staff in the office took great care, were knowledgeable, and happy to answer any questions that I had.
Mar 6, 2018
Dr. Gagnon has a very caring, calm and professional manner. I was very anxious about my upcoming procedure and he spoke honestly and reassuringly about what he would do. I left his office feeling completely confident in his judgement and ability.
Feb 28, 2018
Dr was great, staff was great, almost would like to come back (almost).
Feb 28, 2018
I love Dr. Gagnon’s professional expertise’s and his nurse (Jennifer at west office) she is so caring and easy to talk to
Feb 21, 2018
Excellence in care and compassion for patients. Highly recommend Dr Gagnon to anyone needing dental care beyond cleanings!!
Feb 19, 2018
Staff was super helpful and very friendly
Feb 19, 2018
All personnel were very efficient and friendly.
Jan 31, 2018
The outcome is understandable but disappointing.
Jan 30, 2018
Dr. Gagnon and his team were very caring and attentive.
Jan 23, 2018
Great Experience I was very nervous about he procedure and everything was explained. I was always accompanied by a nurse and Dr. Gagnon was great at explain what was happening. Good professionalism and great sense of humor.
Jan 22, 2018
Staff was very courteous and helpful when making my appointment. Dr. Gagnon really took the time to explain my situation well. I appreciate his professionalism and offering solutions when he did not have to do treatment. He still wanted to give me information on how to proceed!
Jan 22, 2018
Geat staff, very informative, felt comfortable after procedure was explained. Certainly will return if the need arises.
Jan 17, 2018
Everyone there was very nice and helpful. Answer all my questions.
Jan 16, 2018
Very friendly and informative staff.
Jan 7, 2018
A great experience. Everyone very friendly.
Jan 7, 2018
Everything went just like it was explained.
Jan 5, 2018
Great patient care, very accommodating and knowledgeable. I will recommend them to everyone!
Dec 22, 2017
Persistent They checked up on me the day after my surgery and made sure I was feeling well and icing
Dec 22, 2017
great service I feel very welll taken care of
Dec 22, 2017
Dr Gagnon and his team are the best.
Dec 20, 2017
Office staff was very friendly. Dentist explained what he would be doing, etc. They gave me instructions for after my tooth was pulled. They were gentle on the numbing with the shot in the mouth. I am very pleased with the whole experience.
Dec 13, 2017
Professional and caring, from Dr. Gagnon to his entire staff. I was most impressed by the quality of the care.
Dec 11, 2017
Staff was very considerate and professional.
Dec 11, 2017
Dentist and staff very professional and friendly. I was very nervous--sorry, but I've spent a lot of time in dental chairs.
Dec 6, 2017
When there is a problem, survey gives the patient a chance to communicate.
Dec 6, 2017
I really haven't had anything done yet to rate it or comment on. It is so for so good.
Nov 8, 2017
I was very pleased with the way Dr. Gagnon spoke to me, and the extremely brief introduction to Dr. Tingey was pleasant, but I am not at all happy with the extensive bruising and swelling all over my face, including two black eyes and more swelling than I have seen on most prize fighters.
Nov 7, 2017
Enjoyed my tooth pulled (LOL) Doing great.
Oct 9, 2017
Great service, good bedside manner.
Oct 4, 2017
Very good. Everything was fine. I am healing perfectly. Dr Gagnon caught me by surprise both times he administered the shots. Would have appreciated a small word to know it was happening next.
Oct 2, 2017
This is the first provider who explained my situation in a way could understand. I left feeling like I had a plan and I have never felt that way. Dr. Gagnon seems to have his patients best interest at heart and I appreciate that.
Sep 19, 2017
very professional and personable staff
Sep 18, 2017
Staff from front to back make a problem less uncomfortable...very professional...Nurse anticipated all needs...very comforting...Dr Takes care of a major painful issue quickly and easily..Awesome... ..I have some soreness on left of face but no bruising noted.... Hope I never need him again, however..😍
Aug 21, 2017
My experience with Dr. Gagnon's staff was excellent! The entire staff was very professional. I really liked the receptionist; she called a few days ahead of my scheduled appt. to make sure everything was set, She was very kind and knowledgeable. I would definitely go back and I would recommend Dr. Gagnon and his staff to others.
Aug 7, 2017
So far, very happy with my inplants, when I get my teeth and the r/h side done, will be even better.
Jul 31, 2017
We have used this office before and it has always been a great experience.
Jul 30, 2017
Very professional office. Helpful.
Jul 27, 2017
Waited in the lobby for over an hour. Never got to see the Doctor.
Jul 26, 2017
Dr Gagnon was friendly and informative. I was very apprehensive the day of my implant surgery but he and his staff made me feel comfortable and I got thru the surgery just fine.
Jul 24, 2017
Dr Gagnon was quick and pretty much painless. Thanks for making it an easy procedure. And thanks to Jenny for her wonderful and caring chair side manner! She is awesome!!
Jul 14, 2017
I would have appreciated better post-op care directions. It was not until I came in with a dry socket a week after surgery that I really understood how to use the syringe properly. Otherwise I was well taken care of.
Jul 10, 2017
My visit started with an appointment to remove a tooth that had a failed root canal procedure several months earlier. I was referred to Dr. Gagnon he took the appropriate amount of time with us discussing my options we made the decision that day to do implants. We scheduled the appointment and at the time of the extraction he began the implant process. His care for excellence while I was in his chair made me feel more at ease and confident that I what I was going through was going to be successful. I would recommend Dr. Gagnon he is very personable and highly professional.
Jul 10, 2017
Very personable & reassuring.....thank you!
Jul 3, 2017
Dr. Gagnon pulled a wisdom tooth for me and was done before I got settled in. He and the staff are fast, friendly, and efficient. It was an excellent visit.
Jun 26, 2017
Beautiful office, great customer service, Dr. Gagnon was both personable and professional
Jun 24, 2017
Dr Gagnon removed my wisdom teeth a couple of years ago and now he is removing my daughter's. He was wonderful then and now. We were impressed at the office and even more impressed with his personally phone call the night of surgery to make sure all was going well. I'm sure you will feel in good hands like we have.
Jun 23, 2017
Dr Gagnon and his staff are great ! Always feel welcome whenever we have appointments there. Would recommend them to everyone.
Jun 19, 2017
My sons appointment for wisdom teeth was fast and had no complications. Dr. Gagnon is very friendly and staff was great! They were able to get him in quickly.
Jun 19, 2017
Very professional and friendly staff.
Jun 1, 2017
I felt welcome and friendly service.
Apr 28, 2017
Worked me in right away! Friendly helpful staff!
Apr 28, 2017
First visit to Dr Gagnon office. Front desk personnel are very senior friendly and next appointment for dental extraction and bone graft was set for next week so dr. Gagnon is very ready.
Apr 26, 2017
Dr. Gagnon was very professional as well as personable and he provided all the necessary information to make an informed decision about the procedure. I have had several appointments with Dr. Gagnon and his skill, caring and professionalism have been consstently outstanding.
Apr 24, 2017
Good way to get feedback or questions to you.. It was a slow start before I got the inplant side but have been happy so far.
Apr 17, 2017
Procedure was organized, well managed and executed. Dr Gagnon and his staff were readily available post-operation for phone consultation and office visits. Patient care is an obvious priority for Dr Gagnon and his entire staff.
Apr 12, 2017
Still waiting for the procedure to be done.
Apr 12, 2017
Great Service, staff was helpful and caring.
Apr 3, 2017
Dr. Gagnon and his staff is awesome!
Mar 20, 2017
All of the staff from the receptionist, to the nurse-hygienist, and of course Dr. Gagnon were all very helpful, extremely friendly, professional and made me feel at ease. Dr. Gagnon was able to take care of my mouth situation right then and there! The pain to my mouth for my procedure was only for a few days, this Dr. knows what he is doing! I HIGHLY recommend this Dr. and his staff for anyone that is in need of an Oral Surgeon!
Mar 13, 2017
Wait time was horrendous. At one point, I almost got up and left do to the wait. Was at the office for a total of an hour and fifteen minutes for a 5 minute consult. That was a total waste of my time. Overall had a good impression of Dr. Gagnon, very professional and thorough. I understand some scheduling is out of your control and things come up unexpectedly but to have an appointment at 10:45 and not be seen by doctor until 11:30 was terrible.
Mar 8, 2017
Was very pleased with the service and professionalism! The implant surgery was an easy process! Dr. Gagnon was thorough with explaining the procedure and it went very well! No pain whatsoever!
Mar 6, 2017
Dr Gagnon,did an excellent job of extracting my tooth and stitching the area up. I had no problems. He and his staff are very professional. I did not have insurance and was treated very fairly!
Mar 5, 2017
Everyone at the office was so kind and knowledgeable, and I felt confortable that I was dealing with a pro. I will definitely recommend Dr. Gagnon in the future!
Mar 2, 2017
The time spent was less than I expected. I would have appreciated a little info about how to care for the spot where my tooth had been----
Feb 22, 2017
I have already recommended you to 2 people:)
Jan 25, 2017
staff was very helpful in assisting me with insurance information.
Jan 18, 2017
I can't say enough good things about Dr Gagnon and the staff. I was treated so well, my questions were answered and the procedure was clearly explained. Great staff, caring and comforting and best of all, they were on the ball. Organized and clearly knew what they were doing. This office works well together and is totally patient oriented.
Jan 12, 2017
I would highly recommend Dr. Gagnon for his knowledge of oral surgery and excellent technique in performing procedures or surgeries. I have had two implants and did not have any problems, side effects, or unexpected occurrences. I was given excellent explanations of condition and follow-up care as well as easy to understand written instructions and the supplies needed. My only problem has been the 6-8 week wait for an appointment. This has been satisfactory in the past because I had no urgent needs. This time my Family Practice Doctor had recommended a biopsy for a nodule and I felt this was a long time to wait for an appointment if the biopsy had shown that I had a cancerous condition. If you have cancer of any kind, the earliest treatment yields the best results. I did call to see if I could get an earlier appointment and was told I would be put on the cancellation list and I waited for several weeks. It would certainly be a benefit for patients referred for biopsy to be able to get an appointment within 2-3 weeks, because 6-8 weeks is a long time to be stressed wondering if you have cancer. I can understand that you are very busy, and I do not know if the referral even mentioned that a biopsy was the reason for the referral. Total wait time in the waiting rooms is not what I value. Most of my wait times have been fairly short but one in the late afternoon was longer. I can understand that some days you have more interruptions and unexpected time delays.
Jan 3, 2017
Dr. Gagnon is an excellent surgeon and I would highly recommend his office for any of your oral surgery needs. Everything was explained to me in great detail and my surgery went very smoothly.
Dec 14, 2016
It was our first time at this office. Rachel was very good about introducing herself and making us feel welcome! Both she and the doctor asked Julianna who was with her....I wondered if you asked this because I am older than most 10-year-old moms and might look like her grandma! Or perhaps you were just being respectful and engaging her as your patient!
Nov 30, 2016
Lack of communication between front staff, business office, assistants, and Dr. Gagnon creates a feeling of uneasiness about personnel knowing what is going on within the office. The lack of communication continues between Dr. Gagnon's staff and patients primary provider. Asked specifically if a certain procedure (x-ray) was the only one that would be needed and was told it was, then was told that I would have to have another one. Even though I was a returning patient, it was clear the people who contacted me thought I was a new patient even though I told them I wasn't. Someone should have looked at my history with the office.
Nov 20, 2016
Staff was very friendly from the time we checked in for appointment to when we were at the checkout counter.
Nov 7, 2016
Everyone is pleasant and seem to be very efficient. The front desk is friendly and easy to deal with. I feel secure about procedures and feel that I am getting the best care possible. I would certainly recommend Dr. Gagnon and staff to friends and family.
Nov 7, 2016
Dr. Gagnon explained throughly everything that would take place for Hunter in regards to his oral surgery. He was very friendly and it was clear he cares about his patients. I am glad my dentist Dr. Majors (who is the best too) referred us to him, Hes assistants and dental support staff were all very friendly and all willing to go the extra mile to answer any questions I had. Wonderful experience. Faith Poulos mother of patient
Oct 28, 2016
Dr. John Gagnon and his whole team were very caring a sweet during my entire experience. 28 years old and getting wisdom teeth removed was very scary for me and they did everything they could to put me at ease. Quick and easy procedure. Not too expensive compared to competitors prices either.
Oct 24, 2016
Really supportive and considerate support staff!
Oct 20, 2016
Every staff member was very polite and helpful. All of my questions were answered to my satisfaction. The procedure that I had done by Dr. Gagnon has been above my expectations. I would recommend Dr. Gagnon and his staff to anyone.
Oct 12, 2016
I think the doctor should spend a little more time with the patient, explain in more details of procedures and not assume we know what is happening. Although I would recommend this office, we are still struggling with the insurance company and how things are getting billed. Don't always assume all insurance companies are the same. Our insurance will pay as long as the codes and explanations are correct. Other than that, we are pretty happy with how everything is going.
Sep 19, 2016
The entire staff made our visit a pleasure.
Sep 12, 2016
People were friendly. Comnicaton in first appt. a little bit confusing. Coordination b/t my reg. Dentist & Dr. Gagnon, not conveyed to me.
Sep 12, 2016
Great experience! Couldn't have asked for a better outcome of wisdom teeth removal.
Sep 12, 2016
I suffer from severe dental anxiety, this was hands down the best experience I have ever had with a dentist! Thanks for being so gentle! Every one of the staff members made it s point to make me comfortable, from the moment I walked in.
Sep 5, 2016
I just love Dr. Gagnon. This is the second time I have had the good fortune to use his services. The first time was several years ago when I needed 2 implants, and this time to remove a tooth. As always Dr. Gagnon was very prompt and took care of the problem. I will use him in the future, if needed.
Aug 30, 2016
Great care given to be friendly, give clear explainations and listening to patient needs and concerns.
Aug 17, 2016
Dr. Gagnon is a great surgeon. I had corrective jaw surgery and results are great. I never had any of the possible side effects they warn you about like loss of feeling. I also recently has implants and a bone graft and it has be the most pain free procedure I have had yet.
Aug 11, 2016
Great "bedside manner" by all the staff and the doctor.
Aug 2, 2016
No complaints. Everyone was very pleasant and accomodating and put me at ease. Post op has been very good and no problems have occured.
Aug 2, 2016
We were directed to Dr. Gagnon by several of my colleagues, and we were not disappointed. The doctor and his staff were professional and courteous. My 13 year old daughter had her wisdom teeth removed. The healing process went quickly and very smoothly.
Aug 1, 2016
Dr. Gagnon and everyone in his office are very professional and friendly and wonderful at putting the patient and their family at ease.
Jul 27, 2016
Great service. The staff and Dr. Gagnon were very kind and professional. I had 4 wisdom teeth removed during my appointment per my request. I was in and out quickly, and my gums are healing so well I haven't needed the pain meds since the first day.
Jul 18, 2016
Top notch service from the front desk, the assistance and the Doctor. Well organized and great procedures.
Jul 18, 2016
Dr. Tingey examined me and then performed the extraction the same day. That was great from my point of view. I have open heart surgery scheduled for August first and it is important to get all infection out of my body by then. The extraction was almost painless and I have not suffered any pain since then.
Jul 17, 2016
When I went in for a consultation for a tooth extraction, it was decided that I needed "twilight sedation" (my choice), but Dr. K and the nurses were so warm and friendly and didn't make me feel like a wimp. I have my actual extraction tomorrow morning and am still extremely nervous, but that's on me. I'm sure everything will go fine.
Jul 17, 2016
You were very kind! My tooth did not want to come along peacefully but I felt confident you weren't going to hurt me.
Jul 17, 2016
What is the greatest dentist I've ever seen I wish I found him years ago
Jul 16, 2016
Dr. Gagnon is a very competent and caring physician and dentist. Highly recommend him for your dental implants. Very friendly and caring staff as well.
Jul 13, 2016
I had been bit concerned about having my tooth pulled but once the area was deadened it took just seconds and the tooth was gone. I had been nervous for no reason. Everyone made sure that I understood what I needed to do at home to make sure that I'd heal properly.
Jun 29, 2016
We had to wait a very long time to be called back for my daughters appointment. It was approximately 35-40 minutes to which we then waited another 5-7 in the room. It was very frustrating.
Jun 24, 2016
I found the office staff friendly and knowledgeable. Doctor Gagnon was understanding about my situation.
Jun 20, 2016
Wonderful caring staff. I had some anxiety problems and the staff and doctor were amazingly understanding.
Jun 16, 2016
I injured my lip and Dr. Gagnon squeezed me in without an appointment. The staff and Dr. Gagnon were very friendly and professional. I would highly recommend this practice.
Jun 10, 2016
Everyone was very nice and professional! I feel that I will be in good hands for my procedure coming up!
Jun 8, 2016
I can describe my experience with 2 words...First Class
May 25, 2016
staff was friendly, concerned and accommodating!
May 25, 2016
Procedures were well explained and performed. It was a lengthy process with delays due to oversight by the doctor which led to additional outside treatments before the process continued and health issues with myself but overall ending with good results. The staff was very compassionate and friendly
May 23, 2016
Personable professional staff.....They make an uncomfortable situation into a relaxed experience. Thank You
May 23, 2016
I would give you a 5 star rating
May 23, 2016
The people were nice and welcoming, explained the procedure throughly.
May 23, 2016