Jax Vision Care, P.A. @ Hogan St.

Star Star Star Star Star 158 Reviews

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Reviews

StarStarStarStarStar I would recommend Jax Vision Care to all my fam... —    (Patient since 2016)

I would recommend Jax Vision Care to all my family and friends. They are very professional and friendly.


StarStarStarStarStar Emergency for me. Thank you for seeing me so qu... —    (Patient since 2019)

Emergency for me. Thank you for seeing me so quickly.


StarStarStarStarStar Great experience —    (Patient since 0001)

This was a great experience!


StarStarStarStarStar Highly Recommend!! —    (Patient since 0001)

I have been a patient at Jax Vision Care for many years now and they continue to provide exemplary care and great customer service. I highly recommend this practice.


StarStarStarStarStar Very good. Quick Service and I felt confortable... —    (Patient since 2019)

Very good. Quick Service and I felt confortable with the eye exam.


StarStarStarStarStar Eye like 'em —    (Patient since 2019)

Dr Brown was very thorough and his staff was extremely helpful and friendly.


StarStarStarStarStar The staff was very friendly n professional. The... —    (Patient since 2019)

The staff was very friendly n professional. The doctor himself...Even though I was a on particular plan he treated me with kindness and respect regardless of my status. That's what I mostly appreciated


StarStarStarStarStar Eye love these guys! —    (Patient since 2017)

While this is a busy location, the staff always seems very polite and they move with a sense of urgency in order to get me in and out quickly! Very friendly service and some nice "little extras," like free advice and samples of eyecare products so you can try them before you buy them. Overall, it's a nice balance of expert care and friendly, efficient service.


StarStarStarStarStar Every one is always very friendly and professio... —    (Patient since 2017)

Every one is always very friendly and professional. The new assistant was attentive and worked hard to do everything just right. Dr King is thorough and takes time to explain all aspects of the eye exam. I always have complete confidence in Dr King’s diagnosis.


StarStarStarStarStar My family and I love Jax Vision Care! —    (Patient since 0001)

My family and I love Jax Vision Care. The doctors and staff are friendly, caring and thorough. We have come here for years and intend to come in the years to come! Thanks!


StarStarStarStarStar They go out of there was for customers!  —    (Patient since 2018)

They go out of there was for customers!


StarStarStarStarStar Second time there love ❤️ this eye Care center —    (Patient since 2014)

Second time there love ❤️ this eye Care center


StarStarStarStarStar Friendly Affair. Would not go anywhere else. Fe... —    (Patient since 0001)

Friendly Affair. Would not go anywhere else. Feels like family when you're there. Dr's are very attentive to your needs and concern.


StarStarStarStarStar Everyone did a great job. —    (Patient since 2016)

Everyone did a great job.


StarStarStarStarStar Everyone nice and helpful,, I love Dr. King, sh... —    (Patient since 2015)

Everyone nice and helpful,, I love Dr. King, she is awesome..


StarStarStarStarStar I've never had better experiences with other pr... —    (Patient since 2017)

I've never had better experiences with other providers


StarStarStarStarStar The doctors and staff are always friendly and h... —    (Patient since 0001)

The doctors and staff are always friendly and helpful. I've been going here for 10+ years and that isn't going to change.


StarStarStarStarStar Dr. King is most attentive and communicative. —    (Patient since 2014)

Dr. King is most attentive and communicative.


StarStarStarStarStar The Best in Jax —    (Patient since 0001)

Dr. Brown is the best. He really knows his stuff. The appointment process is smooth, minimal wait times, and they all really care.


StarStarStarStarStar I was nervous but after going to the back the s... —    (Patient since 2018)

I was nervous but after going to the back the staff made me extremely comfortable. I recommend doing the optic camera/picture machine, it saved like 25 minutes! Thank you!


StarStarStarStarStar Best Dr's appt of the year.. —    (Patient since 2017)

This was my last overall Dr's appt for the year and the BEST!! My visit yesterday was awesome!! Dr Brown's personality is like an old classmate. You just feel comfortable around him. He has set a standard that my other Dr's will definitely hear about. Very pleasant staff to go along with him. Thanks to you all for making my visit the best ever!!🎅🤶🌲


StarStarStarStarStar Entire staff very courteous and helpful. Great ... —    (Patient since 2016)

Entire staff very courteous and helpful. Great experience


StarStarStarStarStar Perfect —    (Patient since 2018)

Hands down the best experience I've ever had at and eye doctor . The staff and the doctor were super nice .


StarStarStarStarStar  —    (Patient since 2018)

There was little wait time. Dr. King treated me very nicely. She explained everything she was doing. The young lady that helped me pick out my glasses was patient and very helpful with suggestions of what might look nice on me.


StarStarStarStarStar Very professional and friendly. The environment... —    (Patient since 2018)

Very professional and friendly. The environment was clean and service was excellent. The best service I ever had for an eye exam. Thank you Jax Vision Care for the excellent service. Love ya guys and keep up the great service!!!


StarStarStarStarStar The doctor and the staff were very friendly and... —    (Patient since 2018)

The doctor and the staff were very friendly and nice. The office was convenient for me since I work downtown.


StarStarStarStarStar Very helpful and knowledgeable for someone that... —    (Patient since 2018)

Very helpful and knowledgeable for someone that’s never been prescribed glasses. Great experience.


StarStarStarStarStar  —    (Patient since 2018)

Sara, Chelsea and Sr. Brown were incredible! This was my first visit and will not be my last.


StarStarStarStarStar Very nice staff , nice eyewear and very profess... —    (Patient since 2018)

Very nice staff , nice eyewear and very professional service.


StarStarStarStarStar The service was great didn't have to wait long ... —    (Patient since 2018)

The service was great didn't have to wait long assistant and the doctor took time to explain things to me I did not feel uncomfortable or afraid had no problems and lots of frames to choose from and the specialist that helped me was so nice.


StarStarStarStarStar Great Doctor —    (Patient since 2017)

I have been going to see Dr. King for quite a while. The Dr. and the staff are always helpful and professional. The only negative is the online scheduling system needs to be looked at and updated. It does not work.


StarStarStarStarStar Everyone is friendly and polite. Made me and my... —    (Patient since 2018)

Everyone is friendly and polite. Made me and my son feel at home.


StarStarStarStarStar The doctors & staff at Jax Vision Care are great! —    (Patient since 2015)

The physicians and staff at Jax Vision Care are great! I've been going to them for several years now, and they've taken excellent care of me. Whether for routine eye exams or obtaining a new pair of glasses, I can always count on them to do what's necessary to meet my vision needs with professionalism and kindness. Jax Vision Care is a valued and needed member of the Downtown community, and I'm so very glad they are just a short walk away.


StarStarStarStarNo Star Though I had a hard time getting an appointment... —    (Patient since 2016)

Though I had a hard time getting an appointment, the actual appointment itself went seamlessly.


StarStarStarStarStar Very good service right on time —    (Patient since 2017)

Very good service right on time


StarStarStarStarStar Very polite and professional —    (Patient since 2018)

Very polite and professional


StarStarStarStarStar Very nice doctor she was very kind and profe —    (Patient since 2018)

Very nice doctor she was very kind and professional


StarStarStarStarStar Staff is always courteous over 40 years —    (Patient since 0001)

Staff is always courteous over 40 years


StarStarStarStarStar Very friendly from beginning til end! The assis... —    (Patient since 2018)

Very friendly from beginning til end! The assistant was extremely nice and the doctor was awesome! I would definitely recommend to anyone!


StarStarStarStarStar Everyone that helped me was super friendly and ... —    (Patient since 2018)

Everyone that helped me was super friendly and professional. I would definitely recommend and go back!


StarStarStarStarStar Friendly staff and excellent doctor! —    (Patient since 2017)

Friendly staff and excellent doctor! The staff and doctor took their time with me to fully examine my eyes and give me explanations to everything they were doing and the results.


StarStarStarStarStar Sheidra D —    (Patient since 2018)

Everyone was nice and helpful


StarStarStarStarStar Great professional and welcoming environment. A... —    (Patient since 0001)

Great professional and welcoming environment. All personnel are helpful and friendly. You have a positive feeling about every phase of the eye services received.


StarStarStarStarStar Good Choice —    (Patient since 2018)

Very friendly and helpful staff, very clean office, plus Dr. King is cute lol


StarStarStarStarStar Entire staff was very accomodating. —    (Patient since 2018)

Entire staff was very accomodating.


StarStarStarStarStar Very professional and polite staff, the experie... —    (Patient since 2018)

Very professional and polite staff, the experience was pleasant and quick.


StarStarStarStarStar Dr. King is the best and her office work are gr... —    (Patient since 2016)

Dr. King is the best and her office work are great.


StarStarStarStarStar  —    (Patient since 2018)

I had the most enjoyable and comprehensive visit. Dr. King is an outstanding Optician and i was very satisfied with my visit.


StarStarStarStarStar The staff is so friendly, it is truly a joy to ... —    (Patient since 2017)

The staff is so friendly, it is truly a joy to visit.


StarStarStarStarStar The staff was courteous and very helpful. It wa... —    (Patient since 2018)

The staff was courteous and very helpful. It was a very nice visit and I was look after in a timely manner.


StarStarStarStarStar I have used Jax Vision Care for the last 2 year... —    (Patient since 2017)

I have used Jax Vision Care for the last 2 years and they are always professional and courteous. We had a bit of inconvenience due to the new location but they resolved the issues once they were apparent.


StarStarStarStarNo Star Service from staff and doctor is great, but for... —    (Patient since 2014)

Service from staff and doctor is great, but for some reason readers are more comfortable than prescribed lens. This is 2nd pair in 2 yrs that don't work 4 me.


StarStarStarStarStar Good service. Hopefully, the glasses will work... —    (Patient since 2011)

Good service. Hopefully, the glasses will work for me..


StarStarStarStarStar  —    (Patient since 2018)

I easy was treated warmly, appreciate the service.


StarStarStarStarStar Extremely friendly staff! —    (Patient since 2016)

Extremely friendly staff! They make understanding my insurance benefits easy.


StarStarStarStarStar Lots of reminders of appt. and Dr. King is thor... —    (Patient since 2017)

Lots of reminders of appt. and Dr. King is thorough


StarStarStarStarStar Great service and the staff is awesome and frie... —    (Patient since 2014)

Great service and the staff is awesome and friendly.


StarStarStarStarStar I liked the on-line scheduling option. —    (Patient since 2018)

I liked the on-line scheduling option.


StarStarStarStarStar Amazing and courteous and i am very appreciati... —    (Patient since 2018)

Amazing and courteous and i am very appreciative of it


StarStarStarStarStar Friendly, welcoming, always smiling and most o... —    (Patient since 2013)

Friendly, welcoming, always smiling and most of all knowledgeable and very professional. The atmosphere is bright and soothing. Relaxing. Great job!


StarStarStarStarStar Excellent and sincere service is what keeps me ... —    (Patient since 0001)

Excellent and sincere service is what keeps me coming back since 2006.


StarStarStarStarNo Star Both professional and friendly. —    (Patient since 2017)

Both professional and friendly.


StarStarStarStarStar The service was great. Very professional and ex... —    (Patient since 2017)

The service was great. Very professional and explains everything what’s going on.


StarStarStarStarStar I like this office alot. Very convenient to my ... —    (Patient since 2017)

I like this office alot. Very convenient to my home. I dont like the inconvenience of having to pay for parking. Overall the office personnel is very friendly.


StarStarStarStarStar Pleasant, friendly, a... —    (Patient since 2017)

Everyone in your shop was pleasant, friendly, and aware that yours is an office that also sells vision aid devices, rather than a boutique of doo-dads and bangles for teenagers. I say bravo, well done, and thank you.


StarStarStarStarStar Good first impression —    (Patient since 2017)

Everything was clean, the staff was friendly and helpful and answered any questions I had.


StarStarStarStarStar I believe the staff, and doctor are great. Very... —    (Patient since 2016)

I believe the staff, and doctor are great. Very convient, and easy to use.


StarStarStarStarStar The Dr is excellent and staffIs very polite an... —    (Patient since 2017)

The Dr is excellent and staff Is very polite and nice.


StarStarStarStarStar Upon entering the office the ladies at the fron... —    (Patient since 0001)

Upon entering the office the ladies at the front desk are always polite and ready to assist you. Visiting with my Dr.King is always good she keeps my eyes right where they need to be.


StarStarStarStarStar Very friendly, and did not have to wait long to... —    (Patient since 2016)

Very friendly, and did not have to wait long to be seen


StarStarStarStarStar Staff are very friendly and efficient. All my c... —    (Patient since 2017)

Staff are very friendly and efficient. All my concerns and questions were addressed and answered.


StarStarStarStarStar Thank you for the care  —    (Patient since 2017)

I just want to give a big thank you to the doctor who preformed my eye exam. He listened and provided everything that I was wanting in my eye care. He didn’t just push his own opinion on me but listened to me as a patient of how I have experienced comfort and vision in the past. I will cont. to stay a patient and bring other family members to the office. I also want to thank the staff for getting me as a new patient in the same day. I had lost my last pair of contacts and had no way of seeing. I am grateful for Jax Vision Care.


StarStarStarStarStar Overall excellent eye care. —    (Patient since 0001)

Overall excellent eye care.


StarStarStarStarStar  —    (Patient since 2017)

Dr. King was extremely professional and her intetpersonal relationship skills were superb. I was elated that she was able to see me on short notice. My only complaint would be the vague and cavalier demeanor of the receptionist in regards to my medical coverage. She was extremely unaccomodating while advising me that she was only a receptionist.


StarStarStarStarStar  —    (Patient since 2015)

Great place to get your eyes checked. Dr Brown and staff all very pleasant and efficient.


StarStarStarStarStar great place to go for eye exam.. —    (Patient since 2017)

Chelsea was awesome and friendly and really being so patient with me and dr. Jeff is great and really took time in explaining things to me and has a good bedside manners. They really made me comfortable and made me sure i understood everything and really assisted me very well..


StarStarStarStarStar Great Experience —    (Patient since 0001)

Thank you for taking me so quickly. Service was excellent when I arrived, in spite of the computers being down. Overall pleasant visit.


StarStarStarStarStar The office staff is very professional and perso... —    (Patient since 2017)

The office staff is very professional and personal. The doctor was very attentive


StarStarStarStarStar Excellent Service —    (Patient since 2017)

Dr. Brown and the staff at Jax Vision Care is professional and courteous. The exam was thorough and they explained everything very clearly. Highly recommended!


StarStarStarStarStar Great Eye Doctor. I enjoyed how thorough she wa... —    (Patient since 2017)

Great Eye Doctor. I enjoyed how thorough she was. Very professional.


StarStarStarStarStar I find my visit very pleasant. —    (Patient since 0001)

I find my visit v emery plesant.


StarStarStarNo StarNo Star No matter what time my appointments are they're... —    (Patient since 2014)

No matter what time my appointments are they're always running way late. This appointment was an hour late


StarStarStarStarStar Very friendly and professional staff —    (Patient since 2017)

Very friendly and professional staff


StarStarStarStarStar Professional staff treating patients with respe... —    (Patient since 2017)

Professional staff treating patients with respect and kindness. Competitive prices on glasses and contacts. Beautiful office and staff. Highly recommended!


StarStarStarStarStar Quick service and friendly staff. —    (Patient since 2017)

Quick service and friendly staff. The office was very clean and the staff made me feel welcomed.


StarStarStarStarStar The. Services was very good —    (Patient since 2017)

The. Services was very good


StarStarStarStarStar Highly recommend —    (Patient since 2017)

It was very easy to set up an appointment at Jax Vision. Once there, I got checked in right away and my appointment started right on time. The staff was very professional and knowledgeable. Having had glasses all my life (and I'm 55 years old now) I've been to many Opthomaligists and this was one of my best experiences! I highly recommend Jax Vision Care!!


StarStarStarStarStar The staff was very professional and nice.I have... —    (Patient since 2017)

The staff was very professional and nice.I have already recommend your business to a friend.thanks for the great service


StarStarStarStarStar Ive yet to receive my glasses, but appointment ... —    (Patient since 2017)

Ive yet to receive my glasses, but appointment and schedueling went well.


StarStarStarStarStar  —    (Patient since 2017)

Everyone in this office were very polite and helpful.


StarStarStarStarStar Great experience. My husband was there a few mo... —    (Patient since 2017)

Great experience. My husband was there a few months ago.


StarStarStarStarStar Dr. King I have been coming to your office for ... —    (Patient since 0001)

Dr. King I have been coming to your office for many years. The staff you have now is the best! They were kind, polite and very helpful. You are blessed to have such sweet and professional women working for you.


StarStarStarStarStar I like everything but the parking I got a $53 p... —    (Patient since 2017)

I like everything but the parking I got a $53 parking ticket but I examined everything was great I would recommend it to my sister and her brother-in-law


StarStarStarStarStar Friendly staff and great doctor.  —    (Patient since 2017)

Friendly staff and great doctor.


StarStarStarStarStar Highly recommended!  —    (Patient since 2017)

This was our first official eye exam and I am so glad that we found Jax Vision Care! The office was very clean and bright. The staff was very professional, friendly, and patient. I would highly recommend them.


StarStarStarStarStar as Carls care giver I was truly impressed with ... —    (Patient since 2017)

as Carls care giver I was truly impressed with the level of professionalism exhibited by the entire staff.Carl has Alzheimers/dementia and was treated as any human should be.Dr. KIng and the other members were made every aspect of Carls visit quite comfortable, informative and impactful for Carls vision of Jax.


StarStarStarStarStar Everyone was very nice, helpful and knowledgeab... —    (Patient since 2017)

Everyone was very nice, helpful and knowledgeable.


StarStarStarStarNo Star I have been going to Dr. King for years. The st... —    (Patient since 0001)

I have been going to Dr. King for years. The staff are always friendly and helpful.


StarStarStarStarStar We were late and they still let us show up for ... —    (Patient since 2017)

We were late and they still let us show up for our appointment


StarStarStarStarStar Great experience. Staff is very helpful to me ... —    (Patient since 0001)

Great experience. Staff is very helpful to me in choosing a set of frames.


StarStarStarStarNo Star Using modern technology. Friendly staff. —    (Patient since 0001)

Using modern technology. Friendly staff.


StarStarStarStarStar I would highly recommend Dr. King!!! Excellent ... —    (Patient since 2017)

I would highly recommend Dr. King!!! Excellent service from the doctor and staff! Kudos keep up the good work!


StarStarStarStarStar Dr.King, and those working with her.The Best.... —    (Patient since 2017)

Dr.King, and those working with her. The Best. Explained everything, took there time. Cared about the person. There good people.


StarStarStarStarStar Dr. Brown is quite personable and made me feel ... —    (Patient since 0001)

Dr. Brown is quite personable and made me feel very comfortable during my appointment.


StarStarStarStarStar The best customer service and most caring staff... —    (Patient since 2017)

The best customer service and most caring staff. Dr. Brown gave the best exam and was more concern about my eye condition.


StarStarStarStarStar Great Service, Short wait, & Friendly staff —    (Patient since 2016)

Great Service, Short wait, & Friendly staff


StarStarStarStarStar The service I received was very professional  —    (Patient since 2017)

The service I received was very professional


StarStarStarStarStar Great Service —    (Patient since 2017)

It was easy to make an appointment, the staff was polite, and the eye doc I saw was friendly, easy to talk to, and answered all my questions.


StarStarStarStarStar Everyone in the office was wonderful!!!! —    (Patient since 2017)

Everyone in the office was wonderful!!!!


StarStarStarStarStar Dr. King is very nice and knowledgeable —    (Patient since 2016)

Dr. King is very nice and knowledgeable, The staff was kind too! Great place! Good Prices.


StarStarStarStarStar The doctor and staff were very nice and helpful... —    (Patient since 2017)

The doctor and staff were very nice and helpful. The woman who helped me pick out my frames had a great sense of which frames would look good on me and match my style.


StarStarStarStarNo Star Waited too long —    (Patient since 2015)

My Son, Deonte was the patient his appt was at 4:15 pm we arrived at 4:08 pm I informed the receptionist that I filled out the paper work on line. 15 minutes later or so she asked for the paper work I informed her again that I filled out the papers on line At 4:49 pm we were still waiting so I asked her how much longer and she stated he was next that they were running behind. I notice two patients that came in way after us was called and seen by the provider. So I asked how come they were seen and she stated they are going in order by appt. time but I didn't thinks so. She never apologized We finally left after 6:00 pm That was the longest eye appt. that I have ever been to


Reply

We appreciate your feedback and hope that the rare, extended wait time was the only disappointment. We use our reviews and comments to help us better serve our patients so thank you! I do apologize for the wait and we strive to be as quick as we can, yet thorough to meet our patients' needs and give the best care we can. Of course sometimes things arise that are out of our control and it sounds like we need to work on communicating with those in the waiting room better. We hope to continue to care for your son!

StarStarStarStarStar Well rounded group of people that do really goo... —    (Patient since 2017)

Well rounded group of people that do really good work thanks


StarStarStarStarStar The service was outstanding, the staff was warm... —    (Patient since 2017)

The service was outstanding, the staff was warm and welcoming.


StarNo StarNo StarNo StarNo Star The office downtown does not have any free park... —    (Patient since 2013)

The office downtown does not have any free parking and the dunn ave office had charges on my account that no one told me about but tried to collect it years later. I have had to call back multiple times to see if my contacts were ready to pick up. Needs more organization. I will be looking elsewhere when its time to renew my prescriptions.


StarStarStarStarStar Walking through door feel like you'r home greet... —    (Patient since 2016)

Walking through door feel like you'r home greet as you walk in to the time you walk out the door


Reply

Thank you so much for the kind words. That is the exact feeling we strive to give all of our patients! :)

StarStarStarStarStar Satified patient —    (Patient since 0001)

I've been a patient since Jax Vision Care existence. On my last visit my husband joined their services. We are both pleased with the professionalism of the staff, their knowledge and courteous atmosphere.


Reply

Thank you very much for you kind words and loyalty! It was nice meeting your husband!

StarStarStarStarStar wonderful experience —    (Patient since 2017)

Our visit was a wonderful experience. We were very happy to find a vision care group conveniently located downtown that treats kids as well as adults. The doctor and staff took great care of my 8-year-old.


Reply

Thank you for your kind words! It was a pleasure meeting you and your son. We hope to continue to serve you and your family for years to come!

StarStarStarStarStar Very efficient & timely sevice —    (Patient since 0001)

Very efficient & timely sevice


Reply

Thank you, Mr. Ponder!!

StarStarStarStarStar  —    (Patient since 2016)

My experience with JV was always a great one, the cordial and efficient professionals are jus delightful!!!!!!!!!!!!


StarStarStarStarStar Dr. King and Dana were wonderful yesterday duri... —    (Patient since 2013)

Dr. King and Dana were wonderful yesterday during my appt fitting. They were very patient with me and i appreciate them.


StarStarStarStarStar  —    (Patient since 2017)

My visit was very good am happy with my contacts. Thanks


Reply

Awesome!! Thank you for your feedback!!

StarStarStarStarStar Just great service all the way around.. —    (Patient since 2017)

Just great service all the way around..


Reply

Thanks Luke for your kind words!!

StarStarStarStarStar Awesome and approachable staff and doctor —    (Patient since 2017)

I was provided with a same-day walk-in appointment despite the fact that I was a new patient. Being able to complete new patient paperwork and submit the same was very convenient.


StarStarStarStarStar Highly Recommended —    (Patient since 2017)

Friendly, fast and convenient service! Chelsea clearly explained what my options are in regards to frames and lenses.


StarStarStarStarStar Easy to make an appointment, state of art equip... —    (Patient since 2017)

Easy to make an appointment, state of art equipment, professionals are competent and caring.


StarStarStarStarStar Office staff were friendly and knowledgeable. V... —    (Patient since 2017)

Office staff were friendly and knowledgeable. Very helpful in explaining procedure and going through options paid for by insurance. Dana was excellent in her performance of the testing. Dr. Brown was thorough in his exam and took time to explain options for vision correction. Chelsea was really sweet and took the time to help me decide on a pair of glasses that will be the best for me and my needs.


StarStarStarStarStar your service was very good and i will recommend... —    (Patient since 2017)

your service was very good and i will recommend your business.


StarStarStarStarStar Positive Experience —    (Patient since 0001)

I had a very positive experience. Dr. King and staff are very professional


StarStarStarStarNo Star Enjoyed Dr. Brown and the staff at Jax Vision C... —    (Patient since 2017)

Enjoyed Dr. Brown and the staff at Jax Vision Care. The location is convenient for those that work downtown and overall it was a very good experience. There was a about a 35 minute wait to get in but once I was in everything went pretty quickly.


StarStarStarStarStar Informative doctor and helpful staff —    (Patient since 2016)

Doctor was extremely informative on my many questions! They have state of the art technology here. Administration staff is friendly and helpful.


StarStarStarStarStar 👍🏿👍🏿👍🏿👍🏿 its has been a great experienc... —    (Patient since 2014)

👍🏿👍🏿👍🏿👍🏿 its has been a great experience both of the times I have visited there office and I would recommend my family n friends


StarStarStarStarStar I want to thank ur staff for been so kind and h... —    (Patient since 2013)

I want to thank ur staff for been so kind and helping me. I left my phone at home. I was suppose to be luck .uk between 12 to 12:30. At 1:30 they still had not prick me u. Ur staff went out of their way to call for me. They got disconnected. They call again. They gave me water. Found a granola bar. I thank the girl for taking such good hate of me.


StarStarStarStarStar Great staff and services  —    (Patient since 2014)

Service is personable, knowledgeable and thorough


StarStarStarStarStar Very professional and communicative. —    (Patient since 2014)

Very professional and communicative.


Reply

Thank you so much for your review!!

StarStarStarStarStar Dr Brown and his entire staff are wonderful. T... —    (Patient since 2017)

Dr Brown and his entire staff are wonderful. Their professionalism and kindness has my family and myself lifelong patitents.


Reply

We are so glad you guys have become patients! We look forward to taking care of your family's eye care needs for years to come!!

StarStarStarStarStar The staff went above and beyond to ensure the e... —    (Patient since 0001)

The staff went above and beyond to ensure the ease of getting my contacts ordered and any/all discounts associated with them.


Reply

Thank you so much for your kind words!! Merry Christmas!!

StarStarStarStarStar Jax Vision Care has been my eye care provider f... —    (Patient since 0001)

Jax Vision Care has been my family's eye care provider for many years. Dr. Brown, Dr. King and the office staff have always been courteous, professional and friendly. I have complete trust in them as our eye care provider.


Reply

Thank you so much for your kind words!! Merry Christmas!!

StarStarStarStarStar Friendly doctors and staff make your appointmen... —    (Patient since 2013)

Friendly doctors and staff make your appointment a pleasant experience


Reply

Thank you so much for your kind words!! Merry Christmas!!

StarStarStarStarStar Staff always polite friendly and helpful —    (Patient since 2013)

Staff always polite friendly and helpful


Reply

Thank you very much for your kind words!

StarStarStarStarStar Welcoming and professional service.  —    (Patient since 2016)

Welcoming and professional service. Everyone I met was wonderfully friendly, knowledgable and took the time out to explain the process. I was in the hands of top-care professionals, and I appreciated their time, experience and service. Very happy customer.


Reply

Thank you!! It was a pleasure meeting and working with you!

StarStarStarStarStar Excellent service. Great selection of frames.  —    (Patient since 2016)

Excellent service. Great selection of frames.


StarStarStarStarStar The doctor presented knowledgeable and personab... —    (Patient since 0001)

The doctor presented knowledgeable and personable, she worked with me on getting the best possible vision with multiple products and use options.


StarStarStarStarStar  —    (Patient since 2016)

I enjoy going to Jax Vision Care, the people are friendly and helpful. I didn't have to wait for my appointment and Dr. Brown was friendly and pleasant. I would recommend Jax Vision Care to everyone.


StarStarStarStarStar Great service! —    (Patient since 0001)

The staff is really nice and approachable if I have any questions or concerns. They also have a great selection of frames at a reasonable price.


StarStarStarStarStar Nice place —    (Patient since 2012)

The place is great, they make you feel very welcome


StarStarStarStarStar Unprofessional office staff. —    (Patient since 0001)

I visited the new office on Hogan street last week. I had been going to the Bay street office. They had new office staff that I had never seen, I'm use to Lisa. The office staff was very unprofessional in that apparently I had an outstanding bill from April of last year that I was unaware of until I arrived for my appointment. They claimed they just caught it when they changed their software. They told me I had to pay at least half before I could see Dr. King. They called my cell # and home # but never left a message and when I asked them why didn't they let me know before my visit , their response was I didn't want to bother you with that. Really? You would rather wait until I get there? I was not prepared to pay for a past due bill that I didn't know about. On the positive side, Dr. King was great as always. I would recommend her to everyone I know.


StarStarStarStarStar The new office is beautiful but the best attribut... —    (Patient since 0001)

The new office is beautiful but the best attributes are the efficient and friendly staff.


Reply

Thank you so much for your kind words and loyalty. Let us know if you need anything.

StarStarStarStarStar The new office is beautiful but the best attribut... —    (Patient since 0001)

The new office is beautiful but the best attributes are the efficient and friendly staff.


StarStarStarStarStar  —    (Patient since 0001)

The staff are always pleasant and personable. At the time of my appointment there were a few children in the waiting room. A few of the staff members went out of their way to be kind and patient with the children while the mother wrap up the appointment with another child.


StarStarStarStarNo Star It was invaluable when I got to Bay & Laura and f... —    (Patient since 0001)

It was invaluable when I got to Bay & Laura and found the building empty!


Reply

We appreciate your review! We are so sorry to hear that our efforts of informing patients of our move did not reach you!! We moved our office in March and sent out post cards and emails informing our patients of the change in location. The reminders that are sent via text message and email also show the new location. We apologize for any inconvenience and are glad you were able to find us for your appointment.

StarStarStarStarStar  —    (Patient since 0001)

The new office, the office staff, Dr. King, is all great! Thanks to the staff for helping me out with the understanding of parking in the Ed Ball Parking Garage (streets, etc.)! I really appreciated the help. Most of all, thanks for taking care of my eyes so that I can see each and everyday!


StarStarStarStarStar Everyone is so nice and friendly!! They work so w... —    (Patient since 2016)

Everyone is so nice and friendly!! They work so well with my daughter who shy. I would refer them to other people.


Reply

It was nice meeting you guys! Thank you for your kind review!

StarStarStarStarStar Thank you for seeing me on an emergency basis. I ... —    (Patient since 2016)

Thank you for seeing me on an emergency basis. I was in & out & I appreciate that :)


Reply

You are very welcome! Thank you for the nice review! Please let us know how you are doing or if you need anything!

StarStarStarStarStar Excellent staff and care —    (Patient since 2016)

I found the entire staff and care to be exceptional. Excellent service!


StarStarStarStarStar Quality care and a fast and courteous staff!! ... —    (Patient since 2016)

Quality care and a fast and courteous staff!!


StarStarStarNo StarNo Star  —    (Patient since 2015)

The staff is really nice, but gave me incorrect information resulting in me taking an unnecessary appointment and no lenses or frames to show for it. They told me that the lenses I got came with a two year warranty, but one year and a few days later that the warranty had expired because I chose a safety frame. The staff is still working to have the warranty for crisal lenses honored, which is a plus. Hopefully I'll get my scratched up lenses replaced.


Reply

Hi there! Thank you so much for the completed survey and review. We really strive to provide our patients with the best experience and care. Reviews and surveys help us do so. I did leave a message on your phone this morning. We were unaware of the safety frame policy at the lab and they have agreed to replace your lenses at no charge. The lab started working on them this morning. We will call you promptly when they arrive. If you have any questions or concerns, please don't hesitate to call me at 904-356-9431.Thank you, Michele-Office Manager

StarStarStarStarStar  —    (Patient since 2016)

Dr. King is so great! Smart and very attentive to any issues you may have! The staff is extremely nice and supportive!


Reply

Thank you so much for your kind review! We love what we do!