Thank you all for the wonderful experience. From the moment we enter, your staffing were so kind.
(patient since 2025)
Dr. Hamissou is awesome—she’s incredibly kind and caring, and positive. More importantly, she is very skilled and knowledgeable— she’s truly everything you want in a doctor .
(patient since 2023)
I always receive excellent service from staff.
(patient since 2023)
Everyone was very friendly, caring & felt like I was with old friends.
(patient since 2024)
Wonderful People 2 Meet.Very Relaxed 2 B Around Them.
(patient since 2025)
Very friendly staff, doctors are very professional, close to my home.
(patient since 2024)
I don’t live in Austin anymore but I still come back for my eye appointments so I can be seen by the friendly staff at Jansen! Always happy with them and my glasses!
(patient since 2025)
Excellent customer service, everything went so smooth!
(patient since 2025)
Excellent experience and asked if I had other questions related to age and eyes.
(patient since 2024)
Everyone at Jansen Optical are wonderful people. Their demeanor is welcoming and easy to talk to.
(patient since 2023)
Great service from the beginning to the end. Grateful for the doctor and assistance that take the time to provide all the extensive testing for your eyes. Doctor was able to catch an issue with my eyes and referred me to an ophthalmologist. Thank you Jansen optical.
(patient since 2025)
Dr.Hammisou was amazing. She was very thorough, explained everything very thoroughly took as much time that was needed without making me feel hurried. I definitely would highly recommend her.
(patient since 2024)
It’s always nice to visit Jansen Optical. They’re very welcoming and cater to all your needs. They always try and accommodate me with appointments to make sure it work with my work schedule.
(patient since 2024)
Effective and relevant service, from Dr. Hamissou and Chastity. Thanks.
(patient since 2024)
Awesome 🤩 the service at Jansen Optical has always been amazing!
(patient since 2024)
Fantastic service. Thank you Chastity and staff.
(patient since 2025)
I have been coming here for 20 plus years. They truly care about you. They really listen to any concerns you have regarding your vision. The staff is amazing! The other day they asked me if I need a copy of my prescription, I said why I never go anywhere else. We had a good laugh.
(patient since 2024)
They were able to take me quickly, they were professional and very friendly.
(patient since 2025)
Great visit! always appreciate the Doctor's attentiveness and willing ness to please/do what's necessary on my behalf.
(patient since 2025)
Friendly professional and timely. I trust Doctor Hammasue completely.
(patient since 2024)
Staff is always friendly and always happy!! It’s a wonderful environment . Dr Hamissou is amazing!! Excellent customer service!!!
(patient since 2023)
Great professionals who provide quality competent service from start to finish.
(patient since 2024)
Everyone we dealt with was professional, helpful and kind.
(patient since 2024)
Well done. Excellent service.
(patient since 2023)
I’ve been going to Dr Jensen’s office for 40 years. She has very good doctors working there. They get my prescription to what seems to be spot on.
(patient since 2024)
great staff and very professional. always explaining in detail the process and very detail examination.
(patient since 2025)
Thank you so much for helping me take care of my eyes!! You always listen and help me find better solutions to improve my eye health.
(patient since 2023)
Though we love coming here , I was not happy about the fee we were going to be charged for images. In the past we had never occurred these charges and was told it was new. There was no notice or mention till checking out. I was caught off guard. Though it was waived I was told this is an ongoing fee ...
Read full review (patient since 2024)
The whole staff is knowledgeable and thoughtful. They clearly care about their patients. Dr. Hamissou is always up on the latest in eye care and cares about getting the right answers.
(patient since 2024)
I love coming here for my yearly eye appointments. The staff and doctors provide a great service for me and my daughter!
(patient since 2024)
OMG!!..I had the most pleasant experience in this office, from the front to the back. Every staff member was so kind and treated me with the most professionalism. Your Techs and Doctors are so very Humble and Helpful. Yes I was nervous about making this appt. due to the way I was treated at my previ ...
Read full review (patient since 2025)
Very efficient and personable! Reminders for exams were great help! The huge selection of frames on display had something for every kind of lifestyle. Ive been going here for over 5 years now and plan to continue. Good location in South Austin!
(patient since 2023)
Everyone at Jansen Optical are truly the best. Totally professional, always caring and courteous.
(patient since 2024)
Everybody who works there seems to go out of their way to be friendly and helpful. I have nothing but great things to say about my business there. I have stuck with them for many years. Linda Silverstein
(patient since 2023)
Staff was nice and efficient. The shop has a good location and has good inventory of glasses
(patient since 2024)
Dr. Hamissou is always so thorough and helpful. My glasses insurance only covers frames every two years and this year I wanted 2 pairs of glasses. They worked so hard to find a solution that didn’t break the bank. Love this office and their staff!
(patient since 2023)
Dr. Jagnandan was patient and provided an excellent assessment. I can’t wait for my contacts to come in!
(patient since 2024)
Very friendly staff. Provider was very thorough and knowledgeable and explained everything in detail.
Rosalinda L.
8 months ago
(patient since 2023)
As always the staff and doctor hammisou were amazing!
(patient since 2023)
The medical care was terrific and inspired confidence. My only complaint is that I was supposed to receive a referral to a specialist. I waited in the lobby for a long time for this and finally asked that it be emailed to me. I still have not received it, despite calling the following day to ask for ...
Read full review (patient since 2023)
Excellent! Everybody is so nice and professional. Have been coming here for years.
(patient since 2023)
Everything went well with the eye exam except for managing the queue. We found it first come first basis alongside appointment. The time of appointment should be maintained. The staff are cordial otherwise and clean office. Dr.Jagnandan is the best. We went far from Liberty Hill knowing she is no lo ...
Read full review Arunengshu S.
9 months ago
(patient since 2024)
Dr. J. was very kind and easy to talk to. She explained everything to me in detail. She answered all of my questions and I felt my exam was complete when I left.
(patient since 2024)
Always courteous and professional and informative.
(patient since 2023)
Didn't I already do this yesterday? The poeple are great but the computer form is too much. It ask the same questions over and over. You have had my information for decades but you want it all again every visit. I will let you know if anything changes. Can't you get that?
(patient since 2023)
To a person, everyone in the office is wonderful! It is always a pleasant experience at Jansen Optical! Dr. Hamisou is the best!!
(patient since 2023)
Staff professional and friendly
(patient since 2023)
Everyone was very helpful and professional. I'll be sure to refer my friends.
(patient since 2023)
I have been going here for over 20 years and will continue to because the service is impeccable.
(patient since 2024)
Everyone was very nice and professional. Somehow my online filled out paperwork disappeared when my appointment got changed but the lady at the desk was very nice and worked with me on it. The lady doing the eye machines was having some issues with the machines but was able to get them fixed and wor ...
Read full review (patient since 2024)
We absolutely love Dr Himmasou. My entire family enjoys our annual visit every year. They make us feel like family!
(patient since 2024)
Thoughtful, thorough, asked if had any more questions. Would recommend
(patient since 2023)
Everyone was super sweet and very helpful and informational about my prescriptions and helping me choose out a new frame for my glasses. Everyone was pleasant and wonderful to be around!
(patient since 2024)
I love this office. They give me the appropriate attention.
(patient since 2024)
Lovely ladies all around the office! I love doctor Hamissou <3
Rhiannon L.
11 months ago
(patient since 2023)
I've been a client of Jansen Optical for almost 15 years. They care, they're highly knowledgable, they're efficient. I can get an appointment on the schedule without much of a wait. What more could you want in an eye doctor and support team?
(patient since 2024)
Dr. Sally Hamissou, OD has the best bedside manner with my seven year old. The whole family including parents and four children are patients of Dr. Hamissou and Jansen Optical.
(patient since 2024)
Really enjoyed my recent visit with Dr. Poppenhusen. She addressed all my concerns and was very friendly.
Kristina E.
11 months ago
(patient since 2024)
Always wonderful. Love Chasity and Dr. Hamissou.
(patient since 2024)
Dr. Poppenhuesen was fantastic! Loved her pace with the exam, she was very complete in explaining my results!
(patient since 2024)
Very pleasant office. All staff is very friendly and helpful makes it a very good experience.
(patient since 2024)
It's always nice to be remembered when you arrive for your appointment. Dr. Hamissou is lovely. She is always professional and kind. I appreciate every one.
(patient since 2024)
Thorough appointment, friendly staff all around. Spent time and patience while trying contacts for the first time and was successful! Thank you so much.
(patient since 2023)
I have been a patient at Jansen Optical for years and would not trust my eye health and vision to anyone else. Dr.Hamissou ia AMAZING and even though I no longer live close by, I drive in for my eye exams. Their selection of frames is hands down the best ever and the staff hype you up when you find ...
Read full review (patient since 2024)
Every appointment has been a great experience every time!
(patient since 2023)
I’ve been wearing glasses almost my entire life and Jansen is, by far, the best optical I’ve ever been to. Everyone there is so very friendly and knowledgeable and the whole experience was exceptional.
(patient since 2024)
I always look forward to visiting Jansen Optical. The entire staff is exceptional. I primarily have the pleasure of dealing with Dr. Sally Hamissou and Optician, Chasidy Steve. I can't say enough good things about them - very professional yet they make me feel like a dear friend/family. I recommend ...
Read full review (patient since 2024)
I was very pleased with the service
(patient since 2024)
Outstanding customer service, plus dr sally explains every detail !! Front desk staff Is amazing …
(patient since 2024)
I love this clinic. The staff is caring and helpful and my doctor is amazing at what she does. I look forward to my appointment every year because it’s so welcoming and fun.
(patient since 2024)
I always receive professional, knowledgeable and friendly service.
(patient since 2024)
Dr Chu, was very kind and patient with my son, I really appreciate her dedication to get the right prescription for my son, and the front desk for taking the time with me to pick the right glasses my son needed.
(patient since 2024)
I went in to have left eye checked for floater and right checked for possible eye allergy Dr Chu said because floater was way tiny now it should disappear, my right eye the tear duct east clogging. Dr Chu worked on it then prescribed antibiotics
(patient since 2024)
Dr. Sally is the best. Always listening to my concerns and does what she thinks is best. He whole staff is wonderful. I've been coming here for over 15 yrs I think. Wonderful experience
(patient since 2024)
Everyone was very friendly & helpful.
(patient since 2024)
Friendly, prompt,accommodating and professional. Always a pleasure to be somewhere trustworthy.
(patient since 2024)
Everyone was professional and courteous.
(patient since 2024)
Very efficient and extremely kind staff.
(patient since 2024)
Dr Hamissou is absolutely the best. Caring, truthful and patient. We drive 11/2 hrs to see her because it doesn’t get any better. Fabulous eye doctor.
(patient since 2024)
It’s always a pleasure to stop in for my yearly check up. I can understand some people have apprehension about having their eyes looked at, but the professionals there naturally put people at ease. Every visit is terrific.
(patient since 2024)
Very professional and attentive staff and doctor. I have been a patient since 2015 and like the attention that is given to preforming the initial tests prior to seeing the optometrist and after when I needed to look for new glasses. Dr. Hamissou does not rush through the exam and explains what she i ...
Read full review (patient since 2024)
At 6 years old, my first trip to eye doctor was a stellar and fun experience! I loved all the equipment, visiting with Dr. Hamissou and staff, picking out glasses- the whole experience was very positive and helpful! Thank you, Jansen Optical! -Bruce Milan (dictated; not read)
(patient since 2024)
This is my 2nd time coming here and the staff and physicians are super kind. I felt welcomed.
(patient since 2024)
I have been coming to this practice for over 30 years and have always been satisfied with the care I receive. 1st with Doctor Jansen and now with Dr. Hamisou. Great back office and opticians as well! Full service and great employees
(patient since 2024)
Professional and friendly office with knowledgeable doctors. I saw Dr. Chu who took her time and explained her findings and next steps for me to take for my vision. Highly recommend.
(patient since 2024)
Short wait. Knowledgable staff. Best and most thoughtful eye doctor in Austin.
(patient since 2024)
Have been going to Jansen Optical for years. And, still going there even after Cheryl Jansen retired and sold this business. Good attention to detail, but reasonably priced and easy to get an appointment.
(patient since 2024)
Dr. Hassimou was very friendly, personable annd made the experience enjoyable.. my overall experience was excellent from the technicians, to the receptionist and the representative assisting with the purchase of my new glasses.
(patient since 2024)
Dr. Hamissou and staff were very professional and helpful.
(patient since 2024)
Everyone was kind and friendly but Kim is amazing. She has a great personality and is an asset to Jansen Optical. I always feel like I get a thorough eye exam and my vision is as important to them as it is to me.
(patient since 2024)
I have been a patient many years & still love this office. Great all around.
(patient since 2023)
I really like my doctor, she explains things thoroughly.
(patient since 2024)
Very nice and informative.
(patient since 2024)
Everyone in the office was extremely friendly and knowledgeable. Dr. Tran took great care to nail down exactly what vision issues I have and gave me the most accurate prescription. Everyone in office made my visit a joy, thank you.
(patient since 2024)
The staff was very friendly and knowledgeable
(patient since 2024)
I was super nervous and the staff at Jansen Optical was so positive and friendly, it alleviated my nerves! Dr. Chu was especially kind and made me feel super confortable!
(patient since 2024)
Love the friendly staff and Dr Hamisu is phenomenal!!
(patient since 2024)
My annual eye exam is the best experience I have across other healthcare appointments. The staff at Jansen is courteous, helpful and always on time. Dr. Sally Hamissou OD has the best patient care of any healthcare professional I see on a regular basis. She is thoughtful, takes time to answer any qu ...
Read full review (patient since 2024)
Have been a patient for over 15 years and love this practice! Dr. Hamissou is friendly, fast, thorough, and consistently punctual, helpful, and excellent! I am bringing my son to this practice and recommend it to anyone!
(patient since 2024)
Jansen Optical is great, from the optometrists to support staff. My only problem is the need to put one’s face on several machines in a row, besides the usual eye test equipment in the optometrist’s office. There are five machines that must be used before the formal visit with the optometrist begins ...
Read full review (patient since 2024)
Staff was friendly and helpful. Dr. Hammisou was excellent and took time to explain issues while being patient in listening to my concerns.
(patient since 2024)
Dr. Chu is great! She takes her time and explains her findings. I find her exams to be thorough. I have referred people to her and they always have good feedback.
(patient since 2024)
The care I received was good, my only concern was that the doctor chose to bill my visit to BCBS rather than VSP which resulted in a $45 higher copay.
(patient since 2024)
Front desk personnel and optician were very helpful.
(patient since 2024)
Great service and worked with me on what was best for me, not trying to sell me things I don't need. Helped me find a solution that would Overall great experience.
(patient since 2024)
Dr. Hamissou is excellent! She takes care to get to know her patients and their history and find the best solutions for optical care. The other staff is also helpful!
(patient since 2024)
Very knowledgeable and courteous staff. I was able to schedule my appointment very easily, and had very little wait time before seeing the technician and the doctor. As far as getting glasses, they have a wide range of frames and lenses.
(patient since 2024)
Check up itself went well, although I had an appointment on the day the office lost electricity. That's not why I'm rating you lower, however. I've been a satisfied customer for many years, but when I received my glasses, the right lens was horribly blurry, worse than my current glasses. They went b ...
Read full review (patient since 2024)
Dr. Hamisu is a great optician. She really check all the detail of the exam,
(patient since 2024)
The doctor and staff are always super helpful. I needed contacts and glasses and the staff was able to help me figure out the most cost effective way to get both. Would recommend this place to anyone.
(patient since 2024)
Friendly Staff and Best Doctors!
(patient since 2024)
Love my doctor. Service is excellent in a friendly environment.
(patient since 2023)
I've been seeing this doctor for several years now and Iove the staff who are very friendly. The wait time wasn't long at all - I was seen right away. Doctor answered all my questions and would explain things to me as she performed my exam. Did not try to push me or pressure me into getting glasses ...
Read full review (patient since 2023)
Each staff member who assisted me was professional, informative and pleasant. Dr Chu especially answered all my questions and provided both benefits and disadvantages of services. The woman who assisted with frame choices was delightful and well informed. All in all, a great customer experience.
(patient since 2023)
Outstanding friendly service
(patient since 2023)
Easy to make appointments, educated staff and the great Dr. Hamissou.
(patient since 2023)
The doctors are great, convenient times, beautiful frame options, super friendly check in staff.
(patient since 2023)
Great experience and amazing workers, all were very helpful and great.
(patient since 2023)
Feel like Dr. Hamisou pays a lot of attention to my health and explains things about the exam so well.
(patient since 2023)
I wish they were in my neighborhood.
(patient since 2023)
Friendly and professional.
(patient since 2023)
Every person I interacted with was friendly and helpful from start to finish
(patient since 2023)
The staff and the wonderful Dr. Hamissou are wonderful - well worth your time and effort.
(patient since 2023)
We really like Dr Hammisou, she is very personable, thorough, and does not try to push purchase of glasses
(patient since 2023)
Dr. Hamissou is the BEST and I have recommended her to many others. She takes the time to listen!
(patient since 2023)
Dr. Hamisu has been very diligent about taking care of my retina problem, as the retina specialist told me. She understands my vision problems and clearly explains options. She is friendly, professional and calm as is all the staff.
(patient since 2023)
The lady who helped me gave me disposable glasses which they had never done before.
(patient since 2023)
Efficient, Competent and Friendly. Appointments run on time and staff explains every machine. Dr. Chu is very friendly, knowledgeable about your history and does not rush your questions.
(patient since 2023)
Fast, friendly and thorough. The staff coordinate well and offer personalized service. I was able to get an appt the same day.
(patient since 2023)
Your services are efficient and the staff is friendly and helpful.
(patient since 2023)
From reception to fitting, Dr. Hamissou and Chasidy are top notch professionals that treat patients with respect and care. This carries the legacy of Dr. Jansen.
(patient since 2023)
Super friendly, quick, and supportive.
Christopher C.
1 year ago
(patient since 2023)
Excellent care. Friendly and welcoming.
(patient since 2023)
My first time here and everything was fine. Wait to see provider could have been shorter but the glasses selection went quickly and easily.
(patient since 2023)
Everyone was friendly, helpful and thorough. I appreciate they took time to answer my questions.
(patient since 2023)
Everyone has been very friendly as soon as you walk into the door.
(patient since 2023)
Ever body we had any dealings with were excellently
(patient since 2023)
Great service and very thorough.
(patient since 2023)
Dr Hamissou is so personable and really knows her stuff. I just wish I could get a long term patient discount on those Tom Ford glasses! 😉
(patient since 2023)
Great professional and friendly treatment.
(patient since 2023)
Alway a courteous and kind staff!
(patient since 2023)
Very pleasant friendly staff . Knowledgeable in every aspect .I wouldn't want to go anyplace else for my eye care.👍🏿
(patient since 2023)
It was good quick and easy
(patient since 2023)
Dr. Hamissou is very genuine, caring, and professional. She addresses all your concerns and is very thorough. She is a great doctor! The staff is also nice and professional. I highly recommend!
(patient since 2023)
From the reception desk to the eye exam, and then to choosing frames; every aspect of this visit was professional, courteous, and informative. Highly recommended!!
(patient since 2023)
Friendly, courteous and promt.
(patient since 2023)
Concierge customer service - was in for an exam and new glasses. test admin was communicative, spoke clearly and all questions and comments were direct and to the point. good experience
(patient since 2023)
My visits are always positive. I feel I get excellent service from people who take pride in their work.
(patient since 2023)
Both the dr and staff were very friendly and helpful and took good care of my needs
(patient since 2023)
I felt welcome from the moment I walked in the door. All the procedures were explained clearly to me. The tech and Doctor were friendly and knowledgeable.
(patient since 2023)
Friendly, efficient, and knowledgeable group!
(patient since 2023)
Very thorough, multifaceted eye exam by caring professionals.
(patient since 2023)
First time there and was greeted fast and in and out fast... doc was very informative and helpful staff was awesome all had smile definitely coming back and making this my permanent optometrist
(patient since 2023)
Friendly and efficient staff, thorough eye exam with very nice Dr. Chu, and a good selection of frames
(patient since 2023)
When i come for my appointment it is always a pleasant time. The staff is friendly. Dr. Hamissou is very nice. She takes her time explaining to me the results of her exam.
(patient since 2023)
Awesome reception from front desk & good doc experience.
(patient since 2023)
My visit for my eye appointment was professional and fast. Everyone in the office was courteous and very friendly. I would recommend Dr. Chu for your next I appointment.
(patient since 2023)
Dr Sally is amazing… friendly, caring, prompt and very knowledgeable!
(patient since 2023)
Doctor was smart, funny and patient. Office was clean and efficient.
(patient since 2023)
Knowledgeable staff, professional, and courteous. Thorough examination with updated equipment.
(patient since 2023)
From the moment you walk in the door to the moment you leave, you will receive excellent customer service and care from the Jansen Optical staff. Everyone works with great efficiency and enthusiasm. I highly recommend coming here!
(patient since 2023)
They take good care of me.
(patient since 2023)
Very nice professional staff.
(patient since 2023)
Everyone was very efficient and personable. Answered questions I had.
(patient since 2023)
Dr. Chu is very professional and really takes the time to answer questions and concerns. Their records are highly detailed and maintained by the Office Adm. team! I have been a patient here almost 10 years and plan to be for another 10! Efficient check in process. Appointment times are kept on track ...
Read full review (patient since 2023)
Great customer service. As always they explained every concern I had. Dr. Hamissou is awesome and very detailed on the exams. Thank you.
(patient since 2023)
Dr. Havasu is very through
(patient since 2023)
Great experience. To be honest, the best eye appointment I’ve had.
(patient since 2023)
Excellent customer service from start to finish.
(patient since 2023)
I just love Jansen Optical they are always so kind I just love the staff
(patient since 2023)
I would like to say that the staff was very professional and courteous. This was the most thorough check up I've ever had so I will recommend your services to everyone I know.
(patient since 2023)
Staff is always helpful.
(patient since 2023)
Staff is always so nice and helpful.
(patient since 2023)
Friendly staff. Dr Chu explained everything clearly,
(patient since 2023)
Dr. Hamissou and her staff are kind, friendly, knowledgeable and professional. My experiences there with been wonderful. I never feel like I’m being rushed. Dr. Hamissou’s cataract surgery referral was also excellent!!
(patient since 2023)
Everyone was friendly and professional. Dr Sally always asks about my wife and kids. We've been going there for many years.
(patient since 2023)
Staff is always friendly.
(patient since 2023)
The doctors and staff are all really nice and helpful!
(patient since 2023)
I have been seeing Jansen Optical for over 15 years the people are friendly and professional, they do a very good job and take the time to make sure everything is correct before I leave
(patient since 2023)
The staff is very friendly and attentive.😊
(patient since 2023)
Love the atmosphere and the employees
(patient since 2023)
I have been coming to this location for several years now. They are very thorough in the exam room as well as the front desk. The exam is great because there is no more dilation . Love that!
(patient since 2024)
I am happy with Jansen Optical, especially with Dr. Sally Hamissou. We as a family have been with Dr. Sally Hamissou for many years. We are totally satisfied with an eye doctor we can trust.
Friendly. Informative. Great Optometrist!!!
(patient since 2023)
All of the team at Jansen optical are amazing! Great care, great communication, and an awesome selection of frames to choose.
(patient since 2024)
Great staff; excellent environment. Doctor easy to work with!
(patient since 2024)
The doctors and staff are always so welcoming and take the time to answer any questions. Very quick and efficient.
(patient since 2023)
Staff is super friendly. Dr. Hammissou is wonderful. I have been a patient for years. Dr. Cheryl Jansen is now retired, but I miss her friendly face as well. She helped me to obtain my life-changing laser surgery for my eyes almost 23 years ago with Dr. Dell performing the surgery and she even staye ...
Read full review (patient since 2024)
Parking is a challenge because of my disability, but once inside all is good. Very nice staff
Very happy with the Dr. and staff.
Very friendly staff and knowledgeable.
Mykel-Paul H.
2 years ago
(patient since 2024)
Dr Chu was very informative, and explained procedures every step of the way.
The staff and eye doctors are helpful, professional and thorough in their exams and help selecting eyewear.
(patient since 2023)
I was very satisfied, very pleased.
(patient since 2023)
Very Professional and Knowledgeable.
(patient since 2024)
Great customer service. Dr. Chu was awesome. She did a very thorough exam and explained everything to me.
(patient since 2023)
The entire staff is very welcoming & friendly
(patient since 2024)
Very friendly and helpful employees and took the time to explain everything about my eye wear
The Doctor was great (Dr. H)...appreciate her attentiveness to detail and having me totally satisfied.
(patient since 2025)
I've actually told 4 people about Jansen Optical already because I feel they do care about me. I never feel rushed in the amount of time any of the staff spends with me. I've never had a bad experience here.
(patient since 2024)
Such friendly staff and great customer service.
(patient since 2024)
Very professional and friendly staff.
(patient since 2024)
Everyone is so wonderful...thanks!
(patient since 2024)
This was the most enjoyable visit imaginable. From start to finish the doctors and staff were welcoming, helpful, fun, kind and expert. Hard to improve on perfection.
(patient since 2024)
I recently had the pleasure of visiting Jansen Optical, and I must say that my experience there was nothing short of excellent. Dr. Sally Hamissou, the optometrist on staff, was particularly impressive. Not only was she extremely knowledgeable and professional, but she was also always friendly and m ...
Read full review (patient since 2024)
I have been going to Jansen Optical for many years, and have always been very pleased with the service. Dr. Hamissou is really excellent, very professional, knowledgeable and attentive. I would recommend Jansen Optical without reservation.
(patient since 2023)
Timely appointment ; efficient intake form ; clean and disinfected equipment and caring treatment .
(patient since 2024)
My first optometrist visit as an adult - everyone was very helpful and patient with me having no idea how anything worked. Everyone was good at taking me through the steps, which was super helpful as someone with anxiety. Overall everyone involved made what could have been a scary experience into so ...
Read full review
Everyone was very nice and welcoming.
(patient since 2025)
Had my appointment with Dr. Sally Hamissou, she was patient, asked questions, compared my chart with last time I was there, took her time with the examination and made suggestions for continued care of my eyes. I felt confident with decisions made. Thank you for your patience and great care!
(patient since 2023)
Jansen Optical is all about customer service!
(patient since 2024)
Always such friendly and professional service! I always feel I get an excellent exam with all my questions answered thoroughly and thoughtfully. Prompt with appointments and easy to schedule. Great frames, too.
Felt rushed. Documents/Testing was scanned unders Sons name and not mine.
(patient since 2025)
Love the service as always! Thanks so much.
(patient since 2024)
I only had to come to Jansen Optical to have my eye freckles examined, so my experience was relatively quick, but it was as quick and easy as I could hope for. I’ll definitely come back when I need follow ups. I’ll also be sure to recommend Jansen to friends, family, acquaintances, etc.
Jansen optical is a great resource for eye care. The staff is able to combine professionalism and friendliness so that the patient feels well diagnosed and at ease wit the process. I was fitted for new glasses. The office technician did an excellent job finding the right frame, and evaluating what w ...
Read full review (patient since 2024)
The atmosphere was patient and calming..
(patient since 2024)
Professionalism, courteous, and promptness
(patient since 2024)
Friendly, fast, and helpful
(patient since 2024)
Everyone is amazing at Jansen! Thank you so much for always making us feel so comfortable. Jansen Optical also has the best selection of glasses to choose from.
(patient since 2024)
You are flexible with appointments. You can allow someone in even without appointment.
(patient since 2024)
Everyone here was wonderful, starting with the young lady who did a number of tests. Knowing I was hard of hearing she helped move my head to get accurate readings. Dr. Hamissou was wonderful explaing about my eyes which had changed very little. Last but not least the young lady who helped my pick o ...
Read full review (patient since 2024)
Awesome customer service
(patient since 2024)
Always happy with service and Dr input with my eyes status. Live the service.
(patient since 2024)
Everyone from the front desk to the person that helps me find my glasses were professional, helpful and thorough. The Dr took time to make sure I had all my questions answered and offered options that worked best for me.
(patient since 2024)
Amazing staff, really eased my mind and my eye appointment and glasses purchase enjoyable.
Love the Dr. She has been taking care of me from young age. Very nice and pleasant.
Love the Dr and the staff. Been coming here for years and years.
(patient since 2025)
Love the Dr and the staff here
Great experience from start to finish. Dr. Hamissou is very skilled and is a joy to work with. In addition to my own exam, she encouraged me to sit-in on my wife's exam as she has been experiencing some significant issues since her cataract surgery.
(patient since 2024)
Excellent customer service.
(patient since 2024)
Everyone is so kind and professional.
My husband and I both see Dr Hamissou and have for years. She’s very good at her job, but she also takes time to explain things and answer questions. Whenever we hear someone is planning to see an eye doc, we recommend her.
(patient since 2024)
Friendly service and Dr Sally is really knowledgeable and helpful.
(patient since 2024)
good explanation for my issue
(patient since 2023)
From my phone call to check out my visit was amazing great customer service from front desk to doctor they took the time to answer all my questions and concerns I will be back next year !!
Dr Sally Hamissou is always friendly, professional and communicates well. I always appreciate her advice and honesty.
(patient since 2024)
Always great customer service.
(patient since 2024)
The staff was very professional, kind and helpful.
(patient since 2024)
Exam was thorough-all questions answered to my satisfaction.
(patient since 2024)
Staff and doctors are always very helpful and friendly
(patient since 2024)
thi s is the second time in two years; for an eye exam and getting frames and lenses. each segment has been great .
(patient since 2024)
Friendly and efficient staff!
(patient since 2024)
Dr. Hamissou and the staff at Jansen have taken good care of my family for many years. They manage to run a busy, efficient practice while still being pleasant and comfortable to be around. I'd recommend every time.
(patient since 2024)
I would only recommend if someone complained about their eye clinic.
(patient since 2024)
All of the staff were very nice and helpful!
(patient since 2024)
Loyal patient of 20+ years! Dr. Hamissou is the best!
(patient since 2023)
Dr. H is very knowledgeable and does a great job communicating why they do the tests they do and the state of your eye health. Everyone on staff is friendly and competent. I've been going here for 20 years (at least) and I drive 30 minutes to get here because they are that good!
(patient since 2024)
My Doc is great! Been coming coming here for over 24 years!
(patient since 2024)
I’m very happy that Jansen Optical takes care of my vision. Everyone, from the front desk to check out, is very friendly and professional. I met with Dr. Tran, for the first time, and really appreciated the time he took to explain each part of my eye exam. The help I got, saving money, on my new pai ...
Read full review (patient since 2023)
I've gone to Jansen Optical for many years. Service is efficient and the staff friendly. The exam is thorough and explanations clear about maintaining healthy eyes.
(patient since 2023)
The cordial treatment from the receptionist to the doctor was excellent, the facilities were very clean, new generation optamolgia equipment. Excellent optics
(patient since 2025)
one of the best in the Optical World
(patient since 2024)
Staff is friendly and intake process was timely. I checked “No” to have screening test for glaucoma, blood pressure etc. I was informed that because I was a new patient that screening was necessary but I would not be charged. I think I was charged for it.
(patient since 2024)
Overall experience was positive. Dr. Cho was a pleasure to be with and Chasidy, as usual, knocked it out of the park with customer service.
very good exam work, but we had booked 2 appts back to back, but the second one was missing and they couldn't honor it -- disappointing
Very busy when I went in but the staff was very efficient and took great care of me.
(patient since 2023)
Everyone was very friendly and very helpful. The office had a very friendly atmosphere. My doctor was extremely helpful very professional and answered all of my questions.
(patient since 2023)
Dr. Hammisou and the entire staff are so kind and supportive. My exam was done thoroughly and left me feeling cared for, seen and heard in regards to my concerns about my vision and eye health. I definitely recommend this group for your family’s vision care!
(patient since 2023)
Always receive excellent care. Good selection of frames in stock.
(patient since 2023)
I have always loved coming here. Everyone is so friendly and welcoming.
(patient since 2023)
Love Jansen Optical. I always feel comfortable here. I have some issues so they are careful to check them and explain anything I have questions about. They never push me to get new glasses if I don’t need them.
(patient since 2023)
Very professional, helpful and friendly
(patient since 2023)
They are very nice, especially Dr. Hamissou, Sally.
Dr Hamisou is a great clinician great and communicator. She’s professional, warm and friendly. I’ve always had a fantastic experience with Dr Hamisou and her staff in getting a great fitting pair of contacts and glasses over the years.
(patient since 2023)
I like that they have always been so efficient. They use the best of equipment to give their clients 100% in results.
(patient since 2023)
The office is great!! I will be sending my coworkers here!!
(patient since 2023)
I've had Dr. Sally Hamissou OD as my eye doctor for several years. Every single time, she takes the time to answer my questions, and explain things thoroughly. I genuinely feel that Dr. Sally cares about her patients, as if they were family. Thank you Dr!
(patient since 2023)
Staff was friendly and efficient
(patient since 2023)
I had prep work for getting my eyes checked & an Rx for contacts for the next year. I always give a week before ordering the contacts & am having some problems with them. I want to give a week to see if they clear up so may be calling to see what we can do for a better fit & clarity. Thank you, Penn ...
Read full review (patient since 2023)
Awesome staff and doctor. Very thoughtful and has interest in you as a patient.
(patient since 2023)
Please see my responses below.
(patient since 2023)
Our daughter's eye appointment was such a positive experience. The staff was friendly, thorough and took the time to really help her decide on glasses that looked good and fit properly.
Very knowledgeable, professional and courteious.
(patient since 2024)
I loved the staff, the vibe of the office and even the doctor's sense of humor! I felt safe and comfortable in a situation that normally makes me very anxious. I got an extensive eye examination and even got to see some of the results myself with explanations of what I was seeing. Aloes, they have a ...
Read full review (patient since 2024)
Dr. Hamissou is amazing! She listens and really cares about my eyesight.
(patient since 2023)
The doctor was very thorough in her examination of my eyes, and was very nice. She explained to me what was going on. She also was willing to add me to her list of patients for the day, even though she was booked for the day. This came on real fast, so I was very concerned about my eyes, so I really ...
Read full review
The location is too far from my home
I was scheduled with the wrong doctor. I have been seeing Dr. Hammasu for years and I requested my appointment be with her when I called to schedule the appointment. However, on the day of my exam i found out that the person who scheduled the appointment scheduled me with the wrong doctor. Dr. Chu w ...
Read full review (patient since 2023)
Very attentive, thorough and patient. Answered all my questions and made me feel like a valued patient.
(patient since 2023)
The staff was attentive and nice. The doctor listened to my concerns and did a thorough exam. I was offered a few options which was nice.
(patient since 2024)
Good servics. Uo to date equipment.
Wonderful staff and great service is what I experienced at my last appointment, thank you for being kind and considerate.
Employees always courteous and helpful, like that everyone is greater upon arrival. Dr Hamasoo explained processes to me so I understood
(patient since 2024)
Still feels like home as when Cheryl was there
(patient since 2024)
Sally is great and has my total confidence.
Jimmie Elizabeth S.
2 years ago
(patient since 2023)
Staff is courteous and efficient and Dr. Hamissou is simply the best.
(patient since 2023)
I had a sudden change in my vision and Dr. Hamissou squeezed me into her schedule the same day as I called (I suspect she gave up her lunchtime). Her exam was thorough, she calmed me down, and sent in a referral to a specialist.
(patient since 2023)
Staff is always friendly and helpful
(patient since 2023)
Victoria Chu was amazing.
Dr. Hammisou is excellent,very caring, professional, understanding, friendly and explains everything in detail one can understand always.
(patient since 2023)
The best! When I leave Jansen Optical I'm left with the feeling that my time was well spent. Each of them listens to every word said and has just the right answers. It might be a new prescription, or an adjustment to my glasses, but I feel I've accomplished something by the time my visit is finished ...
Read full review (patient since 2023)
We’ll for the first time in 15 years the check in was simplified. Great change for the paperwork. Always a honor to go visit every year. Dr Sally is the best! Really!!!. The employees are always so nice they make you feel like Family. Great place to get your eyes and questions answered. Thank You
(patient since 2023)
Dr and staff are always so understanding, knowledgeable and helpful. Every time I leave Jansen Optical I feel much better than I did when I got there. Thank you!!
I’ll miss Dr. Jansen but Dr.Chu is pleasant and caring.
(patient since 2023)
Great eye doctor an helps pick out good frames
The service at Jansen Optical is excellent in every category. I am always satisfied with my visit. Every staff member I have encountered has been a pleasure and knowledgeable. I appreciate the excellent care I get when I visit. Thanks Byron Lilly
(patient since 2023)
Just a pleasure to visit a doctor that really cares.
(patient since 2024)
I am so impressed with Dr. Hammisou, she is wonderful. Explains things simply, easy for seniors. Extremley helpful, just a breath of fresh air for a doctor.
(patient since 2023)
Dr Hammissou is beyond the regular run of the mill Optometrist. She is a problem solver and is up to date on latest eye technology. I have several eye issues and she will address (and SOLVE) each one! The staff is very respectful with your private information and will make glass shopping fun!
(patient since 2023)
I was pleased in the time of waiting to be seen by Dr. Chu. She was extremely pleasant & explained things to my understanding. Assistant that did tests was also very pleasant. My first visit!
Mary Alice C.
2 years ago
(patient since 2023)
Please be clear about what services cost extra before offering, e.g., a contact lens trial will cost about $200.
(patient since 2023)
The customer service is phenomenol!!
(patient since 2023)
Dr Hamissou is always so great and nice. She really takes her time and makes sure I understand all that is going on during the exam. The front office staff is very nice as well.
(patient since 2024)
Everyone is very friendly and professional.
(patient since 2024)
Service at Jansen is exceptional. They're on time, very professional, and take and interest in their patients. They do a great job of tracking trends in the changes in the health of your eyes.
(patient since 2023)
Not going to lie, I was a little nervous about this appointment. I was a patient of Dr. Jansen for quite a while. Dr. Jansen retired and my appointment was with Dr. Hamissou. I considered finding a doctor closer to home. When my appointment was over, I could not have been more pleased. Dr. Hamissou ...
Read full review (patient since 2023)
Staff was very friendly and polite
(patient since 2024)
Dr. Hamissou is great! She diagnosed & clearly explained to me glaucoma, cataracts, and other conditions I needed to follow up on.
(patient since 2023)
Great service, good advice, positive experience all around. Would highly recommend.
(patient since 2024)
Best experience I've had at the Eye Doctor. The staff was very helpful from beginning to end. Low cost frames & lenses (2 for $99) was great for reading glasses.
(patient since 2024)
I absolutely love everyone who works there
(patient since 2023)
Dr. Sally H., is Austin's best kept secret. She is Amazing and I truly, respect and trust her knowledge and expertise!!
(patient since 2024)
Dr. Jansen has retired and sold the practice. That said, Dr. Hammisou was wonderful with a joyful personality. Great first visit with my new Doc!
(patient since 2023)
Very positive experience with Dr. Hamissou!
(patient since 2024)
Dr. Sally Hamissou is the best.I like her very much!
Excelente servicio muy buena atención, son uy amables y te ayudan con tus dudas
Very friendly staff, showed up early for my appointment and was seen right a way. Clean and up to efficient place
I am not English speak. but please understand. Dr and the staff were also nice.
Great service Dr Dr Sally Hamissou Therapeutic Optometrist remember me after 3 years is Great when people remember you And take care of you needs
I have been going to Jansen Optical for years. I have always felt confident of the services I have received.
(patient since 2023)
The clinical team is stellar. And the support staff are extremely friendly.
(patient since 2023)
the front staff is amazing and very helpful:)
(patient since 2023)
Dr. Jansen has been my eye Doctor since '99 and even after moving out of state, I still come back to Jansen Optical because of Dr. Jansen's superb care! Everyone in the office is friendly, courteous and goes above the call to take good care of patients. Thank you so very much and keep up the great w ...
Read full review (patient since 2024)
I for one , am very impressed with Jansen Optical. And during my visit the attention to the details of my specific eye issues were thorough and very well explained. And the kindness and consideration was top notch. I happily recommend them.
We have been patients of Dr. Jasen’s for many years and can not say enough positive things about her. She is extremely knowledgeable, an excellent listener and very respectful. We are so very glad that Dr. Jasen is our doctor and would never go anywhere else.
(patient since 2024)
All around fantastic. Can't thank y'all enough!
I love Dr. Jansen. Cheryl has been seeing me for years and I am so happy she had me do laser surgery back in 2000. She even held my hand during the surgery. She is truly one of the best doctors I have ever had. She really listens to her patients and she makes you feel very comfortable.
(patient since 2024)
