Insight Optical

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Reviews

StarStarStarStarStar Excellent and personalized service, courteous, ... —    (Patient since 2009)

Excellent and personalized service, courteous, friendly


StarStarStarStarStar  —    (Patient since 2008)

Great staff - very detailed exam - always professional and personal - won’t go anywhere else


StarStarStarStarStar High Praise for Insight Optical —    (Patient since 2016)

Dr. Feifke is a true professional. He took the time to diagnose my vision problems, was supportive, soft spoken and helped me make informed choices regarding my corrective lenses. He answered my questions thoroughly. He’s always has best interest of the patient in mind. I highly recommend Insight Optical and Dr. Feifke for your optical needs.


StarStarStarStarStar I am always very pleased with the service and a... —    (Patient since 2018)

I am always very pleased with the service and attention I receive when visiting Insight Optical. The staff are very accommodating and professional. There is a variety of frames available to chose from and the staff is very knowledgeable on its products.


StarStarStarStarStar Top notch operation. —    (Patient since 2010)

I've been going to Insight Optical for 30 years and I wouldn't dream of going anywhere else. When Dr Feifke gives you an exam, you know with absolute certainty that it is the most comprehensive eye exam you can possibly get. Between him and his very professional staff, you are in very good hands.


StarStarStarStarStar 1st appointment of many! —    (Patient since 2020)

My daughter was a new patient here, 11, and the staff and doctor were amazing. They helped her understand what was being done and why, helped her learn to use things properly and now she can clearly see the boards in school. Successful all around!


StarStarStarStarNo Star Dr. Feifke is fantastic & knowledgeabl... —    (Patient since 2008)

Dr. Feifke is fantastic! Extremely knowledgeable and genuinely concerned about his patients , the shop is high end and upscale, with very professional staff.


StarStarStarStarStar Great visit! —    (Patient since 2020)

The office was very clean, and everyone working was very friendly! This was my first time going to an eye doctor and I didn't know what to expect, but the whole process was very easy.


StarStarStarStarStar Insight has the most wonderful staff. I hav bee... —    (Patient since 2016)

Insight has the most wonderful staff. I hav been seeing Dr Fiefke who shows a genuine interest in my eye health.


StarStarStarStarStar It was , as always an excellent visit. i only w... —    (Patient since 2008)

It was , as always an excellent visit. i only wish that my insurance covered Dr Feifke practice.


StarStarStarStarStar Very friendly but thorough examination. Feel we... —    (Patient since 2010)

Very friendly but thorough examination. Feel well taken care of. Can highly recommend.


StarStarStarStarStar Everything was great - from the Covid protocol ... —    (Patient since 2010)

Everything was great - from the Covid protocol to the safe distancing, etc. Employees were terrific.


StarStarStarStarStar There are not enough stars!! —    (Patient since 2009)

Dr Feifke is the best!!! The staff is friendly, welcoming and so warm and kind!!! I have been a patient for more than 20 years. I love and admire all who are Insight Optical. Adele Hamblett


StarStarStarStarStar In the past, l had been a patient in a large "p... —    (Patient since 2020)

In the past, l had been a patient in a large "patient mill" practice and presumed it was the normal. I was pleasantly surprised at how this practice is run so so differently. I experienced absolutely the best "Eye Exam". I feel priviledged to have been accepted into this practice.


StarStarStarStarStar A thorough exam —    (Patient since 2008)

Dr. Feifke's examination was very thorough. He put me through several different tests to get a complete sense of my eyes' functioning. I have an unusual and complicated situation, with astigmatism. I picked out new lenses, which I thought were reasonably priced and looked good. The staff also explained the various options for lenses. By the way, I'm glad the practice has finished its transition to electronic records, which promotes convenience and accuracy.


StarStarStarStarStar I love coming to Insight Optical. The care I g... —    (Patient since 2016)

I love coming to Insight Optical. The care I get each and every time is top notch.


StarStarStarStarStar Excellent service, clean sanitized office —    (Patient since 2009)

Excellent service, Dr. Feifke is very professional and thorough. Office sanitized, COVID protocols closely followed -- I felt very safe and comfortable for my annual eye exam.


StarStarStarStarStar Insight Optical continues to provide top-notch ... —    (Patient since 2016)

Insight Optical continues to provide top-notch service. Karen is professional, courteous and patient. She followed up with my insurance concerns and made me feel like it was no bother. What a gem!


StarStarStarStarStar Thank You! —    (Patient since 2010)

You all did an AMAZING job. I was blown away with the level of care and service, especially given the pandemic. Not only are all of your employees extremely personable, friendly, and helpful - but they were also extremely cleanly and cleaned all equipment and spaces before and after each use. One of the best experiences I've had thus far during this situation. Thank you so much.


StarStarStarStarStar  —    (Patient since 2017)

Friendly and efficient staff. Handled Covid situation very well.


StarStarStarStarStar I am a longtime customer and I'm very pleased t... —    (Patient since 2011)

I am a longtime customer and I'm very pleased that Insight is taking extra precautions to ensure the health and safety of their customers during this time of the pandemic. As usual, their service is amazing and their staff courteous and polite.


StarStarStarStarStar Eye exam —    (Patient since 2008)

Always a pleasure to visit


StarStarStarStarStar I am consistently impressed by how well your of... —    (Patient since 2017)

I am consistently impressed by how well your office is organized and how smoothly it is run. Staff are always professional and courteous.


StarStarStarStarStar I’ve been a patient of Dr Feike for many (~25) ... —    (Patient since 2009)

I’ve been a patient of Dr Feike for many (~25) years. I’ve always received the most professional and complete exams and during this recent visit he was able to allay my concerns about newly appearing “floaters’, defining exactly what they were, their origin and their ultimate (natural) dissipation. The office was immaculate, the staff were very professional and deliberate in ensuring that my visit during this Covid 19. Crisis was completely safe. I recommend Insight Optical to everyone who wants to ensure good eye health as well as good vision.


Reply

Thank you Bob. An absolute pleasure to see you as always!

StarStarStarStarStar Always top notch professional interactions with... —    (Patient since 2011)

Always top notch professional interactions with all of the staff here. Everyone know what they are doing and are always pleasant. You cannot get better ophthalmic services anywhere.


StarStarStarStarStar This office is always professional, courteous,... —    (Patient since 2012)

This office is always professional, courteous, caring, and a pleasure to deal with. All of my questions are answered and more so. I left there feeling like I knew exactly where I was in regards to my vision. the doctor took plenty of time to explain everything and the gentleman handling my glasses took his time to make sure I was happy with my glasses.


StarStarStarStarStar Another great yearly visit!!! —    (Patient since 2009)

Another great yearly visit with my favorite eye doctors! Insight Optical made my visit so easy and stress free. They took every precaution necessary to cope with Covid. I truly felt comfortable and at ease. My appointment was right on time and everyone was so efficient to get me in and out without any waiting. THANK YOU and keep up the great work!


StarStarStarStarStar Insight Optical always does a wonderful job. —    (Patient since 2009)

Insight Optical always does a wonderful job.


StarStarStarStarStar Outstanding group.. —    (Patient since 2009)

Excellent doctors and staff. Very thorough and helpful.


StarStarStarStarStar Outstanding group.. —    (Patient since 2008)

Outstanding doctors and staff. Very thorough and helpful.


StarStarStarStarStar I was pleased that it was well organized for so... —    (Patient since 2017)

I was pleased that it was well organized for social distances during the COVID virus, My Doctor was very good, and I will continue to go there.


StarStarStarStarStar Great experience —    (Patient since 2016)

Always a great experience, with a knowledgeable and accommodating staff.


StarStarStarStarStar Really Good Service.. High recommendable.. —    (Patient since 2019)

I highly recommend this place. The front desk, and the doctor Sol is really good. They are taking every possible precaution to fight COVID and at the same time providing high level of services.


StarStarStarStarStar Great doc! Great support team —    (Patient since 2008)

Great doc! Great support team


StarStarStarStarStar Great, Dr Feifke is very engaging and a doctor ... —    (Patient since 2016)

Great, Dr Feifke is very engaging and a doctor who explains issues clearly and in a way that provides real information rather than doctorize! I strongly recommend this practice.


StarStarStarStarStar The best eye exams I have ever had.  —    (Patient since 2012)

The best eye exams I have ever had. Thank you Derek


StarStarStarStarStar Very thorough eye examination  —    (Patient since 2009)

My appointment was for an eye examination. The exam included interocular pressure, vision (acuity), health of optical nerve, retina as well as peripheral vision.


StarStarStarStarStar I was one of the first patients to be seen for ... —    (Patient since 2014)

I was one of the first patients to be seen for a routine eye exam as Massachusetts enters Phase 2 of the COVID-19 pandemic. I felt very safe and well cared for during my visit - the preparation and orchaestration were top notch.


StarStarStarStarStar Top-notch in every aspect!!! —    (Patient since 2020)

Top-notch in every aspect. I've had many eye exams. Dr. Feifke's thoroughness is exemplary: he spares no efforts and cuts no corners.


StarStarStarStarStar I was very happy with my treatment by all the s... —    (Patient since 2010)

I was very happy with my treatment by all the staff and appreciate Dr Fieke seeing me


StarStarStarStarStar Very nice people work here. Dr Feifke is wonder... —    (Patient since 2018)

Very nice people work here. Dr Feifke is wonderful. Susan is a delight. Professional service


StarStarStarStarStar My appointment was just before we were all told... —    (Patient since 2013)

My appointment was just before we were all told to close up and stay home. Everyone at Insight was so professional and acted as if nothing unusual was going on in the world. I so appreciated the feeling of normalcy that day, thank you!


StarStarStarStarStar Fantastic service! —    (Patient since 2011)

I am so glad we discovered Insight Opticsl! Hubby and I have been coming for eye exams, glasses and contacts for years now, and are thoroughly satisfied customers! Thank you!!


StarStarStarStarStar Excellent service —    (Patient since 2009)

My husband and I have been patients at Insight Optical for over 15 years. When our kids were born we moved to North Andover and after a number of years decided to try a local eye doctor, instead of driving to Burlington. We are now back. It's worth the drive. The staff is knowledgeable, friendly and the doctors go out of their way to explain any issues with your eyes, why they are doing what they are doing, why they are recommending what they recommend, and you never feel rushed.


StarStarStarStarNo Star Front desk employees need to understand vsp ins... —    (Patient since 2010)

Front desk employees need to understand vsp insurance plan better. Luckily there was one person who did otherwise I would of paid 65 vs 10 for visit.


StarStarStarStarStar Dr. Feife always is very patient and thorough w... —    (Patient since 2008)

Dr. Feife always is very patient and thorough with his exams. He is the best.


StarStarStarStarStar Very nice and very professional. —    (Patient since 2020)

Very nice and very professional.


StarStarStarStarStar The best Eye Doctor. Extremely thorough, profe... —    (Patient since 2008)

The best Eye Doctor. Extremely thorough, professional and personalized eye care.


StarStarStarStarStar The staff is very competent, helpful,  —    (Patient since 2009)

The staff is very competent, helpful, and friendly


StarStarStarStarStar You're the best! —    (Patient since 2008)

Thank you for taking care of my "lens to the world". You are very professional and helpful in every way, thanks.


StarStarStarStarStar It was a great experience! —    (Patient since 2020)

It was a great experience!


StarStarStarStarStar An absolutely fantastic experience! Everyone wa... —    (Patient since 2020)

An absolutely fantastic experience! Everyone was so helpful and kind during the process. I appreciated Dr. Feifke's attention to detail with my complex eye issues. I look forward to having the proper lenses in front of me!


StarStarStarStarStar Insight Optical is the best! —    (Patient since 2014)

Insight Optical is the best! Wonderful doctors, wonderful staff, and a great selection of eyewear right there!


StarStarStarStarStar Dr. Feifke is great and takes great care of his... —    (Patient since 2009)

Dr. Feifke is great and takes great care of his patients. We appreciate his thoroughness with each exam. They also have done adjustments and cleanings without charge,


StarStarStarStarStar Dr. Feifke as always is thorough, knowledgeable... —    (Patient since 2009)

Dr. Feifke as always is thorough, knowledgeable, answers all questions, personable, and highly professional. Front desk personnel, and technician are also top notch, kind, polite, professional.


StarStarStarStarStar I've been a patient at Insight Optical for over... —    (Patient since 2009)

I've been a patient at Insight Optical for over 25 years and soundly recommend Derek Feifke for his professional manner, care, technical skill and experience.


StarStarStarStarStar Pleasant experience. Warm greeting at reception... —    (Patient since 2020)

Pleasant experience. Warm greeting at reception. Clear description of the process. Comfortable equipment. Good experience with the doctor.


StarStarStarStarStar Best Optometrists in Middlesex County —    (Patient since 2011)

I can't say enough for the personal treatment that I've gotten at Insight Optical in the almost 30 years that I've been going there. Having "tried" two other facilities during that time, I have something to compare with. There is no one at IO who doesn't give me top-notch care and attention, taking their time to be sure that I'm informed and understand everything, from the tests to selecting my frames and lenses. I could write page after page, but this paragraph will have to do. Best in Middlesex County!


StarStarStarStarStar Friendly, helpful staff with knowledgeable doct... —    (Patient since 2019)

Friendly, helpful staff with knowledgeable doctor. Highly recommend


StarStarStarStarStar Love Insight Optical! —    (Patient since 2009)

I’ve been going to Dr Fifke for many years now and he is by far the best of best.


StarStarStarStarStar As always, very professional and great attentio... —    (Patient since 2008)

As always, very professional and great attention to detail.


StarStarStarStarStar Excellent very thorough and comfortable examina... —    (Patient since 2012)

Excellent very thorough and comfortable examination as always. I’ve been seeing Dr. Feifke for over 10 years and highly recommend him and all of his staff.


StarStarStarStarStar Wonderful people, wonderful Doctor Feifke. Thor... —    (Patient since 2018)

Wonderful people, wonderful Doctor Feifke. Thorough exam.


StarStarStarStarStar I have been a patient of Dr. Feifke for over 20... —    (Patient since 2010)

I have been a patient of Dr. Feifke for over 20 years. He is very thorough with his eye exams, and offers great advice for overall eye health. Our entire family (of six) are all patients at Insight Optical, with either Dr. Feifke or one of the other doctors, which are all great. Everyone working at Insight Optical are kind, courteous, helpful and very knowledgeable of everything they offer from making the appointments, giving the optical tests, contact lenses, insurance questions and frame selection.


StarStarStarStarStar Great Optical Practice! —    (Patient since 2012)

Great Optical Practice! Very through exam ... Dr. Feifke is excellent ...


StarStarStarStarStar The best office for eye care —    (Patient since 2009)

I always receive the best care and attention at Insight Optical. Every single person in this office is knowledgeable, kind and professional.


StarStarStarStarStar Excellent facility with state of the art testin... —    (Patient since 2017)

Excellent facility with state of the art testing stations. Very pleasant, professional and knowledgeable staff


StarStarStarStarStar Wonderful eye exam experience —    (Patient since 2019)

Very nice and professional, everyone was explainative on what they were doing or purpose of an exam. Straight forward and upfront about costs associated, which was really nice.


StarStarStarStarStar professional establishment. The DR was great at... —    (Patient since 2019)

professional establishment. The DR was great at explaining my prescription. Quick appointment.


StarStarStarStarStar Excellent service.  —    (Patient since 2009)

Excellent service. Very detailed examination, explaining everything and answering questions.


StarStarStarStarStar  —    (Patient since 2011)

Dr. Feifke and his team are great


StarStarStarStarStar Visit for dry eyes —    (Patient since 2018)

I visited Dr. Feifke for an ongoing issue I was having with dry eyes. After performing an exam, he made a recommendation for a procedure that could potentially help with my issue. The exam he conducted was very thorough and he did a great job of explaining the results, along with providing details of the proposed procedure.


StarStarStarStarStar The team at Insight are super friendly, knowled... —    (Patient since 2019)

The team at Insight are super friendly, knowledgeable and helpful. I received a thorough eye exam using the latest technology.


StarStarStarStarStar Excellent as always, best optician —    (Patient since 2008)

Excellent as always, best optician


StarStarStarStarStar Excellent service, felt confident that my eye e... —    (Patient since 2009)

Excellent service, felt confident that my eye examine was addressing all issues.


StarStarStarStarStar Dr. Leah provided very excellent explanation of... —    (Patient since 2009)

Dr. Leah provided very excellent explanation of the various eye test that helped me understand the basis of some of my medical diagnosis.


StarStarStarStarStar Always the absolute best customer service, care... —    (Patient since 2017)

Always the absolute best customer service, care and concern!


StarStarStarStarStar Experience yesterday —    (Patient since 2012)

Yesterday, 8/21, both of my daughters had eye exams. As always, Dr. Soll and Ryan were incredibly helpful and wonderful with both girls. What was striking yesterday, we the behavior of the woman who did the pre-tests. I would describe her behavior as difficult and quite rude. I watched her greet both girls without looking either one in the eye and appearing put-out that she needed to conduct the tests. When we got back in the car, the girls said they were relieved that they had done the tests before because the woman did not explain what to do and had difficulty with the equipment. This is the first time that I have ever submitted a survey but I think it is really important because this is not the vibe I have ever seen at Insight Optical. I certainly would not want her working with any of my children in the future.


StarStarStarStarStar I have been Dr Feifke 's patient for more than ... —    (Patient since 2009)

I have been Dr Feifke 's patient for more than 20 years.....he is the best!!!!


StarStarStarStarStar A Great Glasses Place —    (Patient since 2011)

The whole office is friendly, professional, and extremely helpful. I have been going here for years and cannot see myself going anywhere else for my optical needs.


StarStarStarStarStar 5 Stars —    (Patient since 2008)

From the receptionist to Dr. Feifke to Ryan helping me with my corrective lenses; just a friendly and professional experience.


StarStarStarStarStar Excellent experience from start to finish. Dr. ... —    (Patient since 2011)

Excellent experience from start to finish. Dr. Feifke's exam is thorough, patient and easy.


StarStarStarStarStar Always a pleasure ... very caring, professional... —    (Patient since 2010)

Always a pleasure ... very caring, professional, thorough - everything is explained in "laymens" terms! Everyone is always so helpful.


StarStarStarStarStar Something New —    (Patient since 2015)

Had my eyes examined, decided to invest in Prescription Sunglasses.


StarStarStarStarStar Always a pleasure - great service all around fr... —    (Patient since 2008)

Always a pleasure - great service all around from Dr. Feike to all of his staff


StarStarStarStarStar Highly recommend —    (Patient since 2009)

I highly recommend Dr. Feifke and his staff for eye exams. He is very knowledgeable, explains everything clearly, and is personable. His staff are all pleasant , courteous, and efficient.


StarStarStarStarStar Great checkup —    (Patient since 2009)

Enjoyed chatting with Dr. Feifke for my annual checkup. He always takes his time to explain the results of the tests on all the high-tech machines.


StarStarStarStarStar Dr. Feifke is very personable and professional.... —    (Patient since 2019)

Dr. Feifke is very personable and professional. He explains many of the images he obtains during the visit, which helps me connect with him and to be informed about the health of my eyes.


StarStarStarStarStar I had a good experience at Insight Optical yest... —    (Patient since 2008)

I had a good experience at Insight Optical yesterday. I can't wait to pick up my new sunglasses. Gayle Reynolds


StarStarStarStarStar Dr Feifke is outstanding  —    (Patient since 2017)

This is third year with Dr Feifke and he’s outstanding. Very thorough with his eye exam and explains everything. He’s constantly updating his equipment for newer technologies and is easy to talk too as well as being a good listener.


StarStarStarStarStar Courteous staff and excellent care.  —    (Patient since 2015)

Courteous staff and excellent care.


StarStarStarStarStar Paying attention to our interests —    (Patient since 2008)

We appreciated the advice on glasses. The technician who helped us said he would do some extra work to try to get some sunglasses back to us in time for a summer trip.


StarStarStarStarStar Superior Service! —    (Patient since 2009)

I have other and less expensive options but I would not trade them for the superior service that I get at Insight Optical!


StarStarStarStarStar AMAZING! —    (Patient since 2019)

The service here was amazing as a new customer. The technology in pre-testing was great and very high tech. The selection of glasses was over the top and I felt like I had so many options to chose from. Nothing was pushed on me and I felt like I had control of what I wanted to pick.


StarStarStarStarStar There’s no other practice that can come close t... —    (Patient since 2010)

There’s no other practice that can come close to Insight. Every employee demonstrates a high standard of excellence. The selection of frames is very well managed. And Ann my optician is especially wonderful.


StarStarStarStarStar Great place with an incredible staff that is al... —    (Patient since 2016)

Great place with an incredible staff that is always helpful from start to finish.


StarStarStarStarStar My appointment was with Dr. Fifkie. He is the b... —    (Patient since 2012)

My appointment was with Dr. Fifkie. He is the best. He has a great team at the office and I am always so happy about going there.


StarStarStarStarStar Excellent service. Friendly staff. Appointments... —    (Patient since 2019)

Excellent service. Friendly staff. Appointments managed promptly.


StarStarStarStarStar As always, the staff are very nice, helpful and... —    (Patient since 2010)

As always, the staff are very nice, helpful and friendly. Doctor Feifke is always the ultimate professional and performs a very thorough examination. Been going for years and will continue as long as I can.


StarStarStarStarStar Patients of Dr. Feifke for 25 years —    (Patient since 2009)

We have been patients of Dr. Feifke for about 25 Years and appreciate his thoroughness in caring about our eye health and vision. The Insight Optical shop carries the finest in eyewear frames and the latest optical technology to fit the eyewear. No reason to go anywhere else!


StarStarStarStarStar Good & convienient place in regards to everything —    (Patient since 2019)

I truly appreciate the time and patience of each individual over there. Extremely good customer service and hassle free process.


StarStarStarStarStar A very smooth, quick eye exam —    (Patient since 2019)

A very smooth, quick eye exam... I needed an updated prescription for new contacts during my work lunch break. I appreciated Insight Optical sending a link in advance of my appt so there was no wait upon arrival. The eye doctor was also very efficient with all the tests and helped get through all of those comparison charts smoothly. Really well done, great office.


StarStarStarStarStar The service I received was very comprehensive ... —    (Patient since 2016)

The service I received was very comprehensive and Professional. I will continue with and recommend this practice!


StarStarStarStarStar IInsight Optical - Highly Recommended —    (Patient since 2013)

Insight Optical has a friendly and professional staff and I highly recommend them.


StarStarStarStarStar Great! —    (Patient since 2009)

There is nothing bad to say... Everything is Great as always!


StarStarStarStarStar Excellent care and service! —    (Patient since 2011)

Excellent care and service! I have been a patient for quite a few years and have had good experiences every time!


StarStarStarStarStar  —    (Patient since 2012)

This was my second visit to Insight and I was very impressed with my overall experience. The people at the front desk were very helpful and the examiner and doctor very knowledgeable and professional.


StarStarStarStarStar Excellent service all around - very personable ... —    (Patient since 2012)

Excellent service all around - very personable staff who cover all the bases in a very timely manner.


StarStarStarStarStar Great process for the eye exam and helpful, ple... —    (Patient since 2017)

Great process for the eye exam and helpful, pleasant staff!


StarStarStarStarStar Highest Quality Care —    (Patient since 2009)

Dr. Derek Feifke maintains an outstanding practice, Insight Optical, in Burlington MA. Dr. Leigh Russo at his office has provided thorough & wise (truly insightful - no pun intended) care for my eyes for many years. Although visiting Insight Optical requires driving almost an hour, it is entirely worth it, to get such important care. Highly recommended.


StarStarStarStarStar Highly recommend Insight Optical —    (Patient since 2016)

Dr. Russo is very knowledgeable and personable. Her eye exams are very thorough and she explains everything in layman terms. I highly recommend Dr. Russo and the wonderful staff at Insight Optical.


StarStarStarStarStar Dr. Feifke has been taking care of my vision he... —    (Patient since 2009)

Dr. Feifke has been taking care of my vision health for over 25 years. He and his staff are the most friendly and caring health professionals that I have experienced. Dr. Feifke always takes time to review my past and current eye health and he has employed the best, most modern equipment for the examination. He also spends time getting to know his patients and shows a genuine concern for their well being. Insight Optical offers exemplary care, service, and products. You will not find a better eye care organization.


StarStarStarStarStar 5 stars have never had a problem with any glass... —    (Patient since 2013)

5 stars have never had a problem with any glasses from them. Insurance had changed had to go through another place could not get the glasses correct went back to them and said they are wrong was told I was correct and they resubmitted to make another set of glasses picked up and was the same way, after that I called here and made an appointment and once again they are great I can read easily once again.


StarStarStarStarStar The BEST! —    (Patient since 2008)

The doctors and office staff are great... the BEST, in fact. Kind, attentive, very professional care and service. This business has a soul.


StarStarStarStarStar Great service as always! Thank you! —    (Patient since 2010)

Great service as always! Thank you!


StarStarStarStarStar I've been going to Insight Optical for over 17 ... —    (Patient since 2008)

I've been going to Insight Optical for over 17 years. State of the art technology along with Dr. Feifke's experience and knowledge provides a thorough exam. Beautiful selection of glasses as well.


StarStarStarStarStar Love Dr Feifke!  —    (Patient since 2009)

Love Dr Feifke! Ann is always so very helpful!!


StarStarStarStarStar Dr. Leah Franzone was extremely kind, gentle an... —    (Patient since 2017)

Dr. Leah Franzone was extremely kind, gentle and professional.


StarStarStarStarStar All round excellent service. Very thorough te... —    (Patient since 2009)

All round excellent service. Very thorough testing, examination and glasses purchase support. Did not feel rushed at all.


StarStarStarStarStar Professional approach, modern equipment, thorou... —    (Patient since 2019)

Professional approach, modern equipment, thorough eye exam and friendly staff.


StarStarStarStarStar Professional and Thorough  —    (Patient since 2019)

I received a very thorough exam that found out that I have cataracts. I will be back to Insight after they are removed. Cataracts are one reason why my eyesight has deteriorated as I get older.


StarStarStarStarStar Everyone at Insight Optical is top-notch —    (Patient since 2014)

Everyone at Insight Optical is top-notch. I always feel as if I'm visiting friends when I go in for my appointments. :c)


StarStarStarStarStar Insight Optical has great people and great service —    (Patient since 2011)

Everyone at Insight Optical impressed me with their friendliness, competence, and desire to help me. That included Dr Feifke, the people at the desk, and the person that helped me pick out me new glasses.


StarStarStarStarStar Best optical experience ever!Dr Feifke, the st... —    (Patient since 2018)

Best optical experience ever! Dr Feifke, the staff ALL were great ~


StarStarStarStarStar I wasn't prescribed any lenses, so i didn;t che... —    (Patient since 2018)

I wasn't prescribed any lenses, so i didn;t check out the glasses/frames


StarStarStarStarStar My pre-screen and examination by the doctor was... —    (Patient since 2008)

My pre-screen and examination by the doctor was very thorough. I think the pre-screen technician could use more experience so that s/he can answer questions that the patient may have about the test or the optical equipment. I think the doctor forgot to review the results of the pre-screen tests with me, but I assumed they were ok..


StarStarStarStarStar Wonderful practice. Been using them for many ye... —    (Patient since 2018)

Wonderful practice. Been using them for many years. Dr Feifke sets exactly the right tone for the service excellence mentality of everyone there.


StarStarStarStarStar Awesome staff and Dr Russo is fantastic as usua... —    (Patient since 2010)

Awesome staff and Dr Russo is fantastic as usual. My initial apt was next yr b/c I made it late. However, I've asked the staff to put me on the cancel list. They called me twice and let me know there were earlier openings. The check out process was a breeze.


StarStarStarStarStar  —    (Patient since 2013)

Excellent visit from both the technical and friendly evaluation to getting a pair of prescription sunglasses. Highly recommended.


StarStarStarStarStar Five stars! —    (Patient since 2009)

Very thorough exam. Dr. Feifke spent a lot of time with Joy. The staff was totally understanding of her condition (Alzheimer's).


StarStarStarStarStar Such a great office with amazing people! —    (Patient since 2010)

Such a great office with amazing people!


StarStarStarStarStar Great people.... close to home.... —    (Patient since 2009)

Great people.... close to home....


StarStarStarStarStar Dr. Feifke has been my eye doctor for at least ... —    (Patient since 2009)

Dr. Feifke has been my eye doctor for at least 10 years. I'm 67 years old and until I started seeing Dr. Feifke, I never went to the same eye doctor more than twice in a row. He's always explained everything that's going on with my eyes very plainly so I can understand and answers all my questions. Not only that, but all the people working in the office are incredibly nice and very helpful. I can't see going to another eye doctor.


StarStarStarStarStar I had the procedure done for dry eye. And I mus... —    (Patient since 2010)

I had the procedure done for dry eye. And I must say it was quite delightful. I would describe it as a nice, warm massage for the eyes. I would put it more in the massage category the the procedure category. Dr. Feitke (sp) explained everything in advance, and thus I was completely relaxed throughout the time. I would also like to comment on the staff. They are without exception professional, calm, friendly and really happy to know how everything is going with you. Thank you all, Margi Nealon


StarStarStarStarStar Awesome! —    (Patient since 2012)

Always great service. Very thorough exam. Never hurried or rushed.


StarStarStarStarStar I am always pleased by the professional service... —    (Patient since 2009)

I am always pleased by the professional service at Insight Optical from the front desk to Dr. Feifke. This office is highly organized and well managed. Clearly the staff enjoys their work and the doctors are dedicated to providing the best possible eye care.


StarStarStarStarStar Very thorough exam. State of the Art equipment... —    (Patient since 2018)

Very thorough exam. State of the Art equipment.


StarStarStarStarStar Worth the drive —    (Patient since 2009)

DR Feifke and his office staff are kind, courteous, professional and welcoming. I drive almost an hour to come for my visits, and its worth it. Most Drs offices, I feel like I am just a number, waiting my turn. At Insight Optical, they always let you know you are important to them, and if they happen to run a few minutes behind (because of excellent customer care) they apologize for it. I highly recommend them!


StarStarStarStarStar I feel the staff is very knowledgable and appoi... —    (Patient since 2017)

I feel the staff is very knowledgable and appointments run on time.


StarStarNo StarNo StarNo Star Bullied into paying for a service I didn't receive —    (Patient since 2016)

The office staff are professional and the services I received are excellent. However, I have only given my rating two stars because I was charged for a contact lens evaluation when I didn't have one. The doctor couldn't get my lens in and I did not have a contact lens evaluation. The office staff person who checked me out insisted that I had a contact lens evaluation even though the doctor herself never answered in the affirmative when she asked. I felt bullied into paying for a contact lens evaluation that I didn't have. My opinion about the matter didn't matter. I will be changing my optician based on this experience.


StarStarStarStarStar All the staff are great.. Ann, Francine and Dr.... —    (Patient since 2009)

All the staff are great.. Ann, Francine and Dr. Feifke are terrific.


StarStarStarStarStar  —    (Patient since 2013)

Drs and staff are knowledgeable and great .Pleasure to deal with.


StarStarStarStarStar A fast, smooth visit, and I felt the Dr. wanted... —    (Patient since 2011)

A fast, smooth visit, and I felt the Dr. wanted to make sure all questions were answered.


StarStarStarStarStar Favorable experience with Dr. Leah Franzone. —    (Patient since 2013)

I found Dr. Leah Franzone (who succeeded Dr. Caroline Blackie) to be every bit as competent, friendly, and professional as Dr. Blackie had been. Ryan was also very helpful in reviewing my options for filling my new prescription.


StarStarStarStarStar I have come to Insight Optical for over 10 year... —    (Patient since 2010)

I have come to Insight Optical for over 10 years. The quality of the lenses are superb and the eye exam is very detailed. When I buy a new pair of glasses I am 100% satisfied. The staff is experienced and assist the customer in selecting a frame which looks attractive and exciting. I highly recommend Insight Optical!


StarStarStarStarStar Yet another smooth and effective annual checkup... —    (Patient since 2008)

Yet another smooth and effective annual checkup. We have been visiting Insight Optical for over 20 years and the service continues to be excellent.


StarStarStarStarStar Excellent experience! —    (Patient since 2009)

Dr. Feifke is always very thorough and comprehensive in reviewing test results, explaining observations, providing advice, and performing an accurate eye refraction exam. Office has the latest test equipment for assessing eye health, with well-trained staff in using the equipment. Staff is very helpful in selecting and fitting eye glasses, with a broad selection of frames to choose from.


StarStarStarStarStar Everyone was great I really enjoyed the experie... —    (Patient since 2018)

Everyone was great I really enjoyed the experience,very modern up to date equiptment,very thorough and efficient ,but took the time to explain what was going on .all of the staff were excellent,lots of smiles all around .thankyou.


StarStarStarStarStar  —    (Patient since 2009)

I have been a patient for years......I would not go to anyone but Dr. Feifke.


StarStarStarStarStar Great service and friendly staff.  —    (Patient since 2018)

Great service and friendly staff.


StarStarStarStarStar Always professional and courteous —    (Patient since 2013)

Always professional and courteous....very thorough exam and all information was explained Great staff.


StarStarStarStarStar I have been going here for many years off and o... —    (Patient since 2010)

I have been going here for many years off and on. I've tried other optometrists (dictated by insurance) and no one compares to insight optical. Number 1 in my book.


StarStarStarStarStar The people at Insight Optical are fantastic. Te... —    (Patient since 2016)

The people at Insight Optical are fantastic. Teresa is so very helpful and nice to talk to each time we visit.


StarStarStarStarStar Excellent service. Very thorough in the exam a... —    (Patient since 2009)

Excellent service. Very thorough in the exam and explantions.


StarStarStarStarStar  —    (Patient since 2009)

We have seen Dr. Feifke for a number of years. He is an excellent clinician. The staff are friendly and helpful.


StarStarStarStarStar Excellent professional care by Dr Feifke who pe... —    (Patient since 2009)

Excellent professional care by Dr Feifke who performed a thorough eye examination. His staff are very customer-focused & highly skilled. Thank you for taking such good care of my eyes.


StarStarStarStarStar This is a premium experience from start to fini... —    (Patient since 2017)

This is a premium experience from start to finish. Very professional throughout.


StarStarStarStarStar Comprehensive exams, the latest technologies an... —    (Patient since 2010)

Comprehensive exams, the latest technologies and tools, and friendly, personable staff and doctors. I moved and still drive an hour to go here - that’s how great they are!


StarStarStarStarStar They've earned a new customer for life... —    (Patient since 2018)

I "stumbled" across Insight Optical after some searching online for a local place to get my eyes examined. When I called I found out that their Dr's are usually booked out for 2 weeks plus (yikes), and they don't accept my eye insurance ( double yikes). I was in desperate need of a new prescription ASAP but hear great things about this place so I explained my situation to the extremely nice female to took my call (my apologies I do not remember your name). She looked up my insurance info and found out I qualify for a partial reimbursement/coverage (score!), but I still couldn't wait 2 weeks plus for my exam. She sympathized my situation and knew I needed a new prescription ASAP so she told me she would take my number and call me back if something opened up sooner and I figured why not. Then in less than an hour or so she called and said she had several cancels that she could squeeze me into (score #2!) When I arrived for my appointment everyone there was super nice from the second I walked through the door. The entire experience was the most thorough eye exam I've ever had the pleasure of having. I spent most of the 1.5hrs I was there browsing their extensive collection of many styles of eyeglass/sunglass frames to choose from. Never felt pressured to buy a single thing, and everyone was pleasant when it came to answering all of my many questions, the sales person was super patient with my indecisiveness of choosing frames. TLDR ( Too long didn't read) : short version is this place and its staff is everything you want and need it to be. I can't say enough great things about this place! They have earned a new customer for years to come.


StarStarStarStarStar Staff are always nice and welcoming as well as ... —    (Patient since 2018)

Staff are always nice and welcoming as well as doctors. They care about their clients always take their in each of our visits.


StarStarStarStarStar Everyone is so nice and welcoming, visits are a... —    (Patient since 2018)

Everyone is so nice and welcoming, visits are always on time and doctors actually take their time and care about their clients.


StarStarStarStarStar Very Pleased with Insight Optical —    (Patient since 2017)

I just had my second visit to Insight Optical. This is the best optometry office I've done business with. I've seen two different doctors (Dr. Russo, Dr. Franzone), both of whom were very capable, personable, and thorough. The office has state of the art equipment and the technician who performed my testing seemed to be very knowledgeable about the process and was also very pleasant to deal with. During each of my visits, I selected new eyeglass frames. This is something I find very hard to do on my own. In both cases, I was assisted by a wonderful woman (I wish I knew her name to give a shout out). She really knows the stock, and took a lot of time to select frames she thought would work for me. She freely offered her opinion of the choices, which was extremely helpful. The office has a very good selection of high quality frames - many brands, some classic style, some more trendy. I also filled a contact lens prescription, and they came in within a day or so. I was notified promptly. All in all, great service and professionalism and I look forward to doing business with Insight Optical for the foreseeable future.


StarStarStarStarStar Love this office and all the personnel! —    (Patient since 2010)

Love this office and all the personnel!


StarStarStarStarStar A wonderful experience every time I come! Frien... —    (Patient since 2009)

A wonderful experience every time I come! Friendly, knowledgeable associates who are very helpful. Drs are excellent! Explain everything throughly.


StarStarStarStarStar Excellent service! —    (Patient since 2009)

Excellent service, the best! Dr Feifke is so kind and knowledgeable.