Houser Newman Associates

Houser Newman Associates

Star Star Star Star Star 526 Reviews

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Reviews

StarStarStarStarStar checked right in no wait and I saw the Dr. in l... —    (Patient since 2018)

checked right in no wait and I saw the Dr. in like 5-10 minutes


StarStarStarStarStar Everyone was very nice and helpful. The girls ... —    (Patient since 2019)

Everyone was very nice and helpful. The girls in the eyeglass section we so helpful in helping me pick out the right pair.


StarStarStarStarStar . —    (Patient since 2018)

Waiting time was 5 min, staff was very friendly and Dr. spend enough time with me.


StarStarStarStarStar Dr. Houser is the best. excellent treatment an... —    (Patient since 2018)

Dr. Houser is the best. excellent treatment and full explanation of entire prognosis


StarStarStarStarStar My friend came with me to my appointment and de... —    (Patient since 2018)

My friend came with me to my appointment and decided to schedule an appointment for herself. I have always, had great service at this office.


StarStarStarStarStar i recommended my wife and she has a appointment... —    (Patient since 2018)

i recommended my wife and she has a appointment next month.


StarStarStarStarStar I'm satisfied with the csre I get!  —    (Patient since 2017)

I'm satisfied with the csre I get!


StarStarStarStarStar Very courteous and prompt to take me on time. —    (Patient since 2019)

Very courteous and prompt to take me on time.


StarStarStarStarStar great service nice people —    (Patient since 2018)

great service nice people


StarStarStarStarNo Star Great staff. Very warm atmosphere  —    (Patient since 2019)

Great staff. Very warm atmosphere


StarStarStarStarStar Great staff and very friendly  —    (Patient since 2018)

Great staff and very friendly


StarStarStarNo StarNo Star I felt the professionalism and courtesy of the ... —    (Patient since 2019)

I felt the professionalism and courtesy of the office and medical staff. I didn't feel welcome. I understand you are there to do a job, it just didn't feel like an overly friendly environment. I'm happy with the treatment and results.


StarStarStarStarStar ... —    (Patient since 2018)

I enjoy seeing DR. PANCHER. He explained everything so that I could understand about my condition. I will be coming back in a year to see him.


StarStarStarStarStar the entire team is excellent & very professiona... —    (Patient since 2018)

the entire team is excellent & very professional


StarStarStarStarStar  —    (Patient since 2019)

Very helpful at reception desk. Very confident doctor.


StarStarStarStarStar very happy with the service provided —    (Patient since 2018)

very happy with the service provided


StarStarStarStarStar Excellent service by all..... —    (Patient since 2018)

Courteous, professional service by all. Dr Pancher is great. Very professional, thorough....answers all my questions....


Reply

THANKS, I ENJOY HAVING YOU AS MY PATIENT. DR PANCHER

StarStarStarStarStar Very nice people working there and very caring.... —    (Patient since 2019)

Very nice people working there and very caring.staff extremely friendly.


StarStarStarStarStar I had a very good experience. The technicians n... —    (Patient since 2019)

I had a very good experience. The technicians n Dr Newman we’re wonderful, pleasant, n very knowledgeable.


StarStarStarStarStar Think Dr. Houser is thorough and very good.  —    (Patient since 2017)

Think Dr. Houser is thorough and very good.


StarStarStarStarStar It's always a pleasure to be at this office. Th... —    (Patient since 2017)

It's always a pleasure to be at this office. The Doctor and staff are very friendly and professional.


StarStarStarStarStar 4 year check-up —    (Patient since 2019)

The exam was comprehensive and the Dr was professional and friendly


StarStarStarStarStar They always take you, especially when it is an ... —    (Patient since 2019)

They always take you, especially when it is an emergency.


StarStarStarStarStar I Value & appreciate the Doctors & Staff. —    (Patient since 2018)

I Value & appreciate the Doctors & Staff.


StarStarStarStarStar The appointment was very satisfying as there wa... —    (Patient since 2019)

The appointment was very satisfying as there was a minimal wait time and staff was friendly and courteous.


StarStarStarStarStar Very thorough. Friendly people. Your survey d... —    (Patient since 2019)

Very thorough. Friendly people. Your survey doesn't cover those under 18, I am 12, but checked over 18 on last question in order to finish survey.


StarStarStarStarStar Doctor and staff are always courteous and profe... —    (Patient since 2017)

Doctor and staff are always courteous and professional.


StarStarStarStarStar Houser Newman Review —    (Patient since 2017)

Dr. Pancher has been treating me for about 4 years. I had a serious eye infection and he provided treatment to me that cleared up the problem. I was nervous that I would have damage to my eye but I do not. I recommend Dr. Pancher to everyone. The staff is friendly and courteous and it is easy to get an appointment when I need it. Thank you.


StarStarStarStarStar Always accomodating and friendly. Will do whate... —    (Patient since 2017)

Always accomodating and friendly. Will do whatever it takes to make you see better.


StarStarStarStarStar The office is very clean and all the worker are... —    (Patient since 2017)

The office is very clean and all the worker are very friendly to be around, I've been going to dr houser and dr Newman for about 10 years and I will not change ever


StarStarStarStarStar Great doctors and great staff!! —    (Patient since 2018)

Great doctors and great staff!!


StarStarStarStarNo Star Very courteous staff. Treated really good —    (Patient since 2019)

Very courteous staff. Treated really good


StarStarStarStarStar very satisfied with my visit and my report. lo... —    (Patient since 2019)

very satisfied with my visit and my report. look forward to many more visits! rosalie mullen


StarStarStarStarStar My experience  —    (Patient since 2019)

I enjoyed the service, everyone was very helpful. They answered all my question and explained everything to me. I would definitely recommend them to a friend.


StarStarStarStarStar very happy with everyone at houser newman —    (Patient since 2018)

very happy with everyone at houser newman


StarStarStarStarStar Everyone at the office was helpful and very kin... —    (Patient since 2017)

Everyone at the office was helpful and very kind at my last appointment


StarStarStarStarStar  —    (Patient since 2019)

Right on time. Everyone great.


StarStarStarStarStar The office people are friendly and helpful. The... —    (Patient since 2017)

The office people are friendly and helpful. The doctor is very thorough and leaves plenty of time for you to asks questions.


StarStarStarStarStar Dr. Houser —    (Patient since 2017)

Very pleased at Dr. Houser!


StarStarStarStarStar Luv the "female" doctor ~ she listens!!!!!!!!!!!!! —    (Patient since 2018)

Luv the "female" doctor ~ she listened to everything I was concerned about & FIXED it! The only thing that disturbed me a little was reception. It seemed to me that she was confused & she had someone on the phone & called me up to check in, then told me to stand there (that was the only thing she said to me until her call was done). She shouldn't have called me up until she was off the phone.


StarStarStarStarStar Welcoming, friendly, professional  —    (Patient since 2018)

Welcoming, friendly, professional


StarStarStarStarStar Always a great experience. —    (Patient since 2019)

Always a great experience.


StarStarStarStarNo Star Everything went smoother and much faster  —    (Patient since 2017)

Everything went smoother and much faster than the last time I was in. This, however, may be due to the fact my appointment was in the early morning rather than mid-day.


StarStarStarStarStar Laser Procedure  —    (Patient since 2018)

My laser for cataract scar tissue was quick and painless. Everything was explained to me in detail prior to the procedure. The staff was friendly and helpful.


StarStarStarStarNo Star Requested an appointment with a particular doct... —    (Patient since 2019)

Requested an appointment with a particular doctor, was told it was a 6 week wait to see him and easier to see him in a different office. I accepted this and scheduled our appointments, after checking in and being taken back we learned we did not have the doctor we wanted. Very disappointed in not having Dr Pancher that day, whomever scheduled us was mixed up and he wasn’t even in that office that day. Doctor was nice but didn’t like that she checked her cell phone during my appointment.


StarStarStarStarStar I like the online reminders for my appointments... —    (Patient since 2018)

I like the online reminders for my appointments. Even though I have the paper with the next appointments listed, it is good to have that extra reminder.


StarStarStarStarStar Pleasant and helpful staff. Superior expertise... —    (Patient since 2017)

Pleasant and helpful staff. Superior expertise by Dr. Newman.


StarStarStarStarStar Person at the check out area gray hair and thic... —    (Patient since 2017)

Person at the check out area gray hair and thick black frames never made eye contact with me and never looked up from the monitor. Very impersonal.


StarStarStarStarStar Very positive experience —    (Patient since 2019)

I was very impressed with how thorough the exam was. Wait time was minimal. Cataracts were found and I was immediately seen by Dr Newman and the exam and process to remedy situation was put in motion. I was impressed with professionalism and explanation of everything


StarStarStarStarStar no wait, everyone was pleasant and explained th... —    (Patient since 2018)

no wait, everyone was pleasant and explained things as done.


StarStarStarStarStar Excellence in eye care —    (Patient since 2019)

I received excellent care. After explaining my problem, I was given an appointment that very same morning. The attending doctor, Dr. Pancher, was great! He explained what the problem was and made an immediate referral to a specialist to correct the problem. I highly recommend Houser Newman if you want excellent eye care.


StarStarStarStarStar Treated kindly; professional employees are plea... —    (Patient since 2018)

Treated kindly; professional employees are pleasant.


StarStarStarStarStar Always a comfortable atmosphere to be in. —    (Patient since 2018)

Always a comfortable atmosphere to be in.


StarStarStarStarStar This doctor really was personable friendly and ... —    (Patient since 2019)

This doctor really was personable friendly and the staff was great


StarStarStarStarStar Great and friendly staff....very thorough with ... —    (Patient since 2019)

Great and friendly staff....very thorough with exam...


StarStarStarStarStar everyone at the office was very courteous and h... —    (Patient since 2018)

everyone at the office was very courteous and helpful, the Physician Kathleen Tanner was very through and answered all the question I had, it was a very pleasant visit


StarStarStarStarStar VERY PLEASANT EXPERIENCE —    (Patient since 2019)

EVERYONE WAS SO VERY NICE AND PLEASANT AND EXPLAINED EVERYTHING TO YOU CONCERNING THE EXAM AND ALL THE PAPERWORK RECEIVED WHEN PAYING.


StarStarStarStarStar Polite and courteous staff. —    (Patient since 2018)

Polite and courteous staff.


StarStarStarStarStar A worthwhile trip. —    (Patient since 2017)

Have been coming to this practice for the past 44 years when I was seen by Ben Houser Jr.I have always been satisfied with the care I have received,and was happy to see an office open in Albrightsville.This convenience was not to be however but I will still gladly make the trip to your office for the quality care I receive.


StarStarStarStarStar I like this place and trust from my experiences... —    (Patient since 2018)

I like this place and trust from my experiences for last more than 15 years.


StarStarStarStarStar  —    (Patient since 2019)

Was at the Palmerston office.very small and no privacy at counter. They were busy .should have kept the ALbrightsville office open. Staff is very good and knowledge able.


StarStarStarStarStar very friendly,professional timely manner —    (Patient since 2019)

very friendly,professional timely manner


StarStarStarStarStar very informative and professional —    (Patient since 2018)

very informative and professional


StarStarStarStarStar NO long waiting time Dr, was pleasant —    (Patient since 2018)

NO long waiting time Dr, was pleasant


StarStarStarStarStar Very professional as would be expected. Extrem... —    (Patient since 2018)

Very professional as would be expected. Extremely friendly made me so relaxed and able to joke with all the staff. Kathleen is excellent in her profession and I do recommend your Nesquehoning facility to my friends in Hazleton.


StarStarStarStarNo Star courteous and professional  —    (Patient since 2019)

Courteous staff, Dr. Newman was professional and informative, and I was seen in a timely manner.


StarStarStarStarStar Fran —    (Patient since 2019)

Explain things and answer all questions.


StarStarStarStarStar love the office very supportive staff —    (Patient since 2018)

love the office very supportive staff


StarStarStarNo StarNo Star Waited 40 minutes till I saw the doctor. Not a... —    (Patient since 2018)

Waited 40 minutes till I saw the doctor. Not acceptable.


StarStarStarStarStar Very professional —    (Patient since 2017)

The Staff is always friendly and helpful. Wait time to see the Doctor is short. Everyone is professional and caring.


StarStarStarStarStar Everyone at this location was so nice. The wome... —    (Patient since 2018)

Everyone at this location was so nice. The women who fitted me for my glasses in optical was beyond nice! I loved this Tamaqua location!


StarStarStarStarStar I can see again without glasses. —    (Patient since 2017)

I can see again without glasses.


StarStarStarStarStar Excellent eye care. Took the time to listen to ... —    (Patient since 2019)

Excellent eye care. Took the time to listen to my contact concerns and answered any other questions I had without rushing me.


StarStarStarStarStar Dr. Houser is an absolute excellent surgeon wit... —    (Patient since 2017)

Dr. Houser is an absolute excellent surgeon with exceptional professional and personal qualities. The staff is great.


StarStarStarStarStar Kind, friendly I was given a very good examinat... —    (Patient since 2018)

Kind, friendly I was given a very good examination. And I didn’t have to wait long


StarStarStarStarStar Went for my cataracts and became a regular —    (Patient since 2017)

I went to Houser Newman for my cataracts, and am now a regular client because of the wonderful care and attention I received from all the staff.


Reply

Thank you for your kind words. We are happy to to be able to help you with all your vision needs!

StarStarStarStarNo Star Mr. Inhoffer —    (Patient since 2019)

All went well but when I returned to pick up my glasses I found out they were not the ones that I had requested. The frames were correct but the lenses were for long distance viewing. I had wanted reading lenses.


StarStarStarStarStar Did not have to wait long for an appointment. A... —    (Patient since 2019)

Did not have to wait long for an appointment. And barely sat down before I got called back!!


StarStarStarStarStar Everyone with in your office in Nesquehoning wa... —    (Patient since 2019)

Everyone with in your office in Nesquehoning was awesome!


StarStarStarStarStar Definitely give them five stars —    (Patient since 2019)

Very professional and made me feel very comfortable Definitely give them five stars


StarStarStarStarStar  —    (Patient since 2019)

Visited optical department. Pleased with the friendly and very helpful service. Andrea resolved my insurance issue and contact lenses were ordered. Will definitely continue going there.


StarStarStarStarStar  —    (Patient since 2019)

Liked the reminder for appointment


StarStarStarStarStar it would be nice if you did not jump around but... —    (Patient since 2018)

it would be nice if you did not jump around but be treated at one place


StarStarStarStarStar Happy with the entire staff — always friendly a... —    (Patient since 2017)

Happy with the entire staff — always friendly and courteous.


StarStarStarStarStar Friendly & Efficient  —    (Patient since 2017)

Your office was and always has been friendly & efficient. So far so good!


StarStarStarStarStar Friendly staff and a professional exam —    (Patient since 2018)

Friendly staff and a professional exam


StarStarStarStarStar Dr. Pancher takes good care of me when I come. —    (Patient since 2018)

Dr. Pancher takes good care of me when I come.


StarStarStarStarStar very well organized would not consider any othe... —    (Patient since 2017)

very well organized would not consider any other eye doctors


StarStarStarStarStar The best eye care provider I have ever seen. A... —    (Patient since 2017)

The best eye care provider I have ever seen. Appointments easily available and employee service is the best. Houser Newman Associates cares about their patients.


StarStarStarStarStar Staff is very helpful and knowledgeable. Everyo... —    (Patient since 2017)

Staff is very helpful and knowledgeable. Everyone has been very nice but also very professional.


StarStarStarStarStar Wonderful staff and very knowledgeable and skil... —    (Patient since 2019)

Wonderful staff and very knowledgeable and skilled doctor.


StarStarStarStarStar I have never had any problems. Everything was h... —    (Patient since 2018)

I have never had any problems. Everything was handled very professionally.


StarStarStarStarNo Star The office is busy, friendly and very efficient... —    (Patient since 2018)

The office is busy, friendly and very efficient.


StarStarStarStarStar i am deaf..i wish that your office provider for... —    (Patient since 2017)

i am deaf..i wish that your office provider for interpreter.. we could more easier communication..thank you..


StarStarStarStarStar I'm so glad I chose doctors Houser and Newman f... —    (Patient since 2019)

I'm so glad I chose doctors Houser and Newman for my eye stye problem and with periodic visits I feel comfortably assured of Eye Health


StarStarStarStarStar  —    (Patient since 2018)

Professional, friendly, courteous


StarStarStarStarStar Dr Houser answered all my questions and was ver... —    (Patient since 2018)

Dr Houser answered all my questions and was very helpful and her staff was wonderful too!


StarStarStarStarStar The staff is always friendly and accommodating.... —    (Patient since 2017)

The staff is always friendly and accommodating. Dr. Houser was very thorough and engaging and made for a comfortable visit.


StarStarStarStarStar Pleasant girls, punctual appt —    (Patient since 2019)

Pleasant girls, punctual appt


StarStarStarStarStar I always know my eye health is your first prior... —    (Patient since 2017)

I always know my eye health is your first priority. I never have to wait long and I feel good about my visits.


StarStarStarStarStar My Aunt has Alzheimer and the staff was very he... —    (Patient since 2017)

My Aunt has Alzheimer and the staff was very helpful with her and understanding.


StarStarStarStarStar Your office in Palmerton is great. You have a ... —    (Patient since 2019)

Your office in Palmerton is great. You have a great young doctor.


StarStarStarStarStar Very friendly, thorough and professional staff —    (Patient since 2019)

Very friendly, thorough and professional staff


StarStarStarStarStar Professional, informative, and timely service. —    (Patient since 2018)

Professional, informative, and timely service.


StarStarStarStarStar Great service and friendly staff. —    (Patient since 2019)

Great service and friendly staff.


StarStarStarStarStar I was very pleased with the service which I rec... —    (Patient since 2019)

I was very pleased with the service which I received as well as reminders of the appointment.


StarStarStarStarStar Everyone in his office is very cordial and plea... —    (Patient since 2018)

Everyone in his office is very cordial and pleasant. It is a very calm and relaxed atmosphere. They are all very nice.


StarStarStarStarStar Very thorough and professional. —    (Patient since 2019)

Very thorough and professional.


StarStarStarStarStar A friendly efficient team. If they don't have ... —    (Patient since 2017)

A friendly efficient team. If they don't have the answer they will do their best to find it!


StarStarStarStarStar Always keeps on time appointments!! Very pleasa... —    (Patient since 2017)

Always keeps on time appointments!! Very pleasant, warm & accommodating personnel - very professional :-) Dr. Houser is the very best - very informative & gives expert advice to her patients, honestly cares in the individual, & their spetific issues.


StarStarStarStarNo Star All I can say is Doctor Pancher is a doctor tha... —    (Patient since 2018)

All I can say is Doctor Pancher is a doctor that makes you feel comfortable and explains everything to you ! He is kind and considerate .


StarStarStarStarStar Excellent care. Caring staff and Dr. All issu... —    (Patient since 2018)

Excellent care. Caring staff and Dr. All issues resolved. Thank you.


StarStarStarStarNo Star Office gave me a emergency visit and we're very... —    (Patient since 2017)

Office gave me a emergency visit and we're very accommodating


StarStarStarStarStar The diagnosis I read when I got home I found ou... —    (Patient since 2019)

The diagnosis I read when I got home I found out there could be cancer, not explained to me. I have dealt with basal cell CA. In the past. This scared me.


StarStarStarStarStar doctor houser. —    (Patient since 2017)

doctor houser is the best,i recommend her to all that needs eye care


StarStarStarStarStar Everyone in the office was so professional and ... —    (Patient since 2019)

Everyone in the office was so professional and courteous.


StarStarStarStarStar Always great care and attention to whenever I v... —    (Patient since 2019)

Always great care and attention to whenever I visit Houser Newnan offices


StarStarStarStarStar Dr Pancher is an outstanding doctor who is very... —    (Patient since 2018)

Dr Pancher is an outstanding doctor who is very knowledgeable and cares about his patients.


Reply

THANK YOU VERY MUCH MICHAEL DR P.

StarStarStarStarStar Very good everyone was nice. —    (Patient since 2019)

Very good everyone was nice.


StarStarStarStarStar Excellent doctor and staff. —    (Patient since 2018)

Excellent doctor and staff.


StarStarStarStarStar  —    (Patient since 2018)

good job and will continue coming to this site.


StarStarStarStarStar The staff is very receptive as well as friendly... —    (Patient since 2017)

The staff is very receptive as well as friendly,with a wonderful sense of humor,which means a lot to me. The atmosphere is pleasing,which makes me feel comfortable,and upon entering,I just feel at ease.


StarStarStarNo StarNo Star Convenient  —    (Patient since 2018)

Can usually get an appointment quickly if necessary. Wait times are usually short as well.


StarStarStarStarStar I like that i get an email about upcoming appoi... —    (Patient since 2018)

I like that i get an email about upcoming appointments.


StarStarStarStarStar  —    (Patient since 2018)

Entire office is friendly & professional ,always try to accomafate


StarStarStarStarStar One of the few times I have been taken in early... —    (Patient since 2018)

One of the few times I have been taken in early to have anything done in a doctor's office.


StarStarStarStarStar excellent care and service —    (Patient since 2018)

excellent care and service


StarStarStarStarStar First rate service! Whole operation runs smooth... —    (Patient since 2018)

First rate service! Whole operation runs smoothly. Dr. Newman and his staff are "user friendly." No treatment questions go unanswered.


StarStarStarStarStar I am always satisfied with the service I receiv... —    (Patient since 2018)

I am always satisfied with the service I receive. Everyone answers any concerns I have.


StarNo StarNo StarNo StarNo Star  —    (Patient since 2017)

Newman is abrupt, discourteous, would not listen to client concerns, defensive, arrogant and dismissive.


StarStarStarStarStar Everyone is very friendly and polite. —    (Patient since 2017)

Everyone is very friendly and polite.


StarStarStarStarStar I think ur staff was very professional and I wo... —    (Patient since 2019)

I think ur staff was very professional and I would definitely recommend my family and friends to make an appointment.


Reply

Thank you!

StarStarStarStarStar Thank You! —    (Patient since 2017)

I was having so much difficulty with my vision being blurry that I was worried. Dr. Houser explained that this was normal and she could perform a laser treatment for the after-cataract-surgery blurriness. I was so happy that she did it for me the same day instead of me having to come back later. I was extremely impressed with how it cleared up my vision in that eye almost immediately. Although I was very nervous, the staff was kind and made me feel comfortable.


StarStarStarStarStar excellent exam, everyone knows their job and ar... —    (Patient since 2018)

excellent exam, everyone knows their job and are very good at it


StarStarStarNo StarNo Star I had to get a lens placed at I was not pleased... —    (Patient since 2017)

I had to get a lens placed at I was not pleased because I had to pay full price. The lens was lost at no fault of mine because it was the screw on the glasses that was loose and was informed by the receptionist that it is l that should keep a check on this. I don’t keep a check on my wheel bolts on by car I think it is the responsibility of the people hat made the lens that the screws should not lossen


StarStarStarStarStar Very pleasant experience! I would highly recomm... —    (Patient since 2019)

Very pleasant experience! I would highly recommend!


StarStarStarStarStar Very professional and comfortable visit.  —    (Patient since 2018)

Very professional and comfortable visit.


StarStarStarStarStar I like the online convenience .. —    (Patient since 2018)

I like the online convenience ..


StarStarStarStarStar Received a prompt appointment —    (Patient since 2019)

Received a prompt appointment and was treated with respect and the examination left me confident that I was in good hands to protect my eye-site. Thank You!


StarStarStarStarStar Kind,polite,professional, very thorough. Extrem... —    (Patient since 2019)

Kind,polite,professional, very thorough. Extremely pleased.


StarStarStarStarStar Overall experience great. We came very early (... —    (Patient since 2019)

Overall experience great. We came very early (never been at Nesquehoning site so left early) and they moved us up! Ronald is a very “direct” person and staff were perfect with him. They moved through the process smoothly and we were both very pleased.


StarStarStarNo StarNo Star After being inundated with reminders for weeks ... —    (Patient since 2018)

After being inundated with reminders for weeks via text and email, I arrived for my 9:30 appointment on time, signed in, and took a seat. Over an hour later, I still was not greeted or addressed by staff. I finally went to the desk and suggested that I reschedule for another day, and they seemed unaware and unconcerned that I was there, waiting for all that time. I noticed that my name was crossed off the sign in sheet so they checked me in presumably, but never felt the need to explain or apologize for any delay and when I brought it to their attention, they offered only that there was an emergency. Of which, I was aware because I shared the waiting area with her for half my wait. Not sure what delayed them while the emergency sat next to me, and I understand that emergencies take priority, but at least acknowledge those waiting and explain it will be some time... realize our time is valuable too. I just got the impression that no one even realized I was there. Not the best customer service.


StarStarStarStarStar Satisfaction —    (Patient since 2017)

Appointment reminder emailed to me prior to day of appointment; appointment was on-time; a thorough exam conducted; questions answered; correction laser treatment successful.


StarStarStarStarStar Everyone is very caring and very professional a... —    (Patient since 2018)

Everyone is very caring and very professional and the website is usually easy to access


StarStarStarStarStar Very pleasant & informative staff~ thanks for t... —    (Patient since 2019)

Very pleasant & informative staff~ thanks for that!!


StarStarStarStarStar Great visit.  —    (Patient since 2018)

Dr. Newman was very nice and I just love the office staff. They are friendly and accommodating. Thank you for a pleasant visit.


StarStarStarStarStar Good service. Houser Newman has helped me many ... —    (Patient since 2018)

Good service. Houser Newman has helped me many times. I trust them with my eyes.


StarStarStarStarStar Houser Newman Associates are very professional ... —    (Patient since 2019)

Houser Newman Associates are very professional and friendly. They are concerned about each client and meet all your eye needs. I found the nurses, specialists and doctors to be most excellent in their fields.


StarStarStarStarStar Friendly people Didn't wait long Dr. Pancer v... —    (Patient since 2018)

Friendly people Didn't wait long Dr. Pancer very nice. Talked to me bout my health & eyes He is very understanding


StarStarStarStarStar Thorough Exam with Wonderful People —    (Patient since 2019)

I had my 1st eye exam with Houser/Newman and was pleasantly impressed. They do a very thorough eye exam and explain everything fully. I then went to choose a pair of eye glasses and the woman couldn't have been nicer or more helpful! Really glad I decided to go to these doctors.


StarStarStarStarStar Very good ,very prfe —    (Patient since 2019)

Very good ,very professional and nice


StarStarStarStarStar Everyone is very nice there and always helpful.... —    (Patient since 2018)

Everyone is very nice there and always helpful.


StarStarStarStarStar staff is friendly and courteous . My physician ... —    (Patient since 2019)

staff is friendly and courteous . My physician always explains things to my understanding and makes me feel very comfortable.


StarStarStarStarStar everyone is very friendly and you are in and ou... —    (Patient since 2017)

everyone is very friendly and you are in and out in no time. I always enjoy talking to the workers.


StarStarStarStarStar I received personalized attention and was given... —    (Patient since 2017)

I received personalized attention and was given helpful suggestions on how best to maintain eye health


StarStarStarStarNo Star Very courteous front office. Dr. Tanner was a g... —    (Patient since 2019)

Very courteous front office. Dr. Tanner was a great help in deterring my eye needs. I will be going to Houser Newman again.


StarStarStarStarStar Everyone there is very friendly and respectful.... —    (Patient since 2019)

Everyone there is very friendly and respectful. I highly recommend it.


StarStarStarStarStar Staff was very professional, answered questions... —    (Patient since 2019)

Staff was very professional, answered questions. Had a sense of humor that helped with my stress. the Doctor was very informative and answered my questions that I could understand.


StarStarStarStarStar  —    (Patient since 2019)

Excellent staff and service, courteous and pleasant environment. Any question was answered to my complete satisfaction.


StarStarStarStarStar . —    (Patient since 2019)

FANTASTIC STAFF!!!!! EVERYONE I DEALT WITH WERE GREAT!! THANK YOU


StarStarStarStarStar  —    (Patient since 2018)

Always have received excellent treatment starting with reception at the front desk to Dr Houser back to the appoint lady.. Everyone very friendly and Professional..


StarStarStarStarStar The people you have working for you are extreme... —    (Patient since 2018)

The people you have working for you are extremely courteous and pleasant. They go out of their way to accommodate you for appontments,and service. They try to get you in for your appointment as fa st as possible. And always with a smile on their faces.


StarStarStarStarStar 5 stars. I would highly recommend. Very nice ... —    (Patient since 2019)

5 stars. I would highly recommend. Very nice and the dr explained everything so I could understand.


StarStarStarStarStar Great visit today because wait time was at an a... —    (Patient since 2018)

Great visit today because wait time was at an all time low-----except the wait to check out. When there is a back-up maybe there should be another clerk available.


StarStarStarStarStar The staff was extremely helpful, understanding,... —    (Patient since 2018)

The staff was extremely helpful, understanding, and kind.


StarStarStarStarStar Friendly staff all were helpful. —    (Patient since 2019)

Friendly staff all were helpful.


StarStarStarStarStar From the moment you walk into the office —    (Patient since 2017)

From the moment you walk into the office and let the receptionist know you are there, it feels like you are the only patient that they have. You are seen quickly, when the Doctor is with you, he lets you know what he is looking at and then what he actually sees. He makes recommendations then and there. Dr. Newman is the Best.


StarStarStarStarNo Star Receptionist at front desk was friendly, the re... —    (Patient since 2019)

Receptionist at front desk was friendly, the rest of the staff I encountered acted like they didn’t want to be there and like I was bothering them. Doctor acted like I was an inconvenience.


StarStarStarStarStar I would definitely recommend Houser Newman to f... —    (Patient since 2017)

I would definitely recommend Houser Newman to friends and family. The office is clean and not cluttered. The staff is friendly and helpful.


StarStarStarStarStar Dr Houser and staff did a wonderful job for me.... —    (Patient since 2017)

Dr Houser and staff did a wonderful job for me. Thank You.


StarStarStarStarStar Dr. Pancher exhibited extreme skill and knowle... —    (Patient since 2018)

Dr. Pancher exhibited extreme skill and knowledge and most importantly was very caring and concerned


StarStarStarStarStar Dr. Houser is very thorough with her exams. —    (Patient since 2017)

Dr. Houser is very thorough with her exams.


StarStarStarStarStar  —    (Patient since 2017)

Everything went well, thank you!


StarStarStarStarStar Timely, well informed visit. —    (Patient since 2018)

Timely, well informed visit.


StarStarStarStarStar Very good. Everybody very professional. —    (Patient since 2019)

Very good. Everybody very professional.


StarStarStarStarStar Great place! Quick visit and very friendly. Tha... —    (Patient since 2019)

Great place! Quick visit and very friendly. Thank you!


StarStarStarStarStar Excellent, professional & friendly environment.... —    (Patient since 2018)

Excellent, professional & friendly environment. The best in the business!


StarStarStarStarStar Every thing is great. Thanks. John F. Spirk :-)... —    (Patient since 2017)

Every thing is great. Thanks. John F. Spirk :-)


StarStarStarStarStar Very pleasant experience —    (Patient since 2017)

I am very pleased with my experience at this office - as I have always been. The staff were pleasant, knowledgeable and very competent. I was taken in at the time of my appointment, everything was explained and my questions were answered completely in words that I understood.


StarStarStarStarStar We recently moved to the area from nyc and have... —    (Patient since 2017)

We recently moved to the area from nyc and have been looking for an eye Dr. Look no more!! We found Dr. Tanner and staff at Houser Newman Associates. Their friendly attitude, people skills and timely efficient service is something we never experienced in New York. NO RUSH! Just quality service. Thank You..


StarStarStarStarStar SO EYES CAN SEE —    (Patient since 2017)

very professional and informative. I have been using this service for 35 plus years. If it was not for Houser and Newman I probably would have gone blind from glaucoma. Very thankful for all these doctors. They do not leave any room error.


StarStarStarStarStar I was very pleased with everyone at Houset Newm... —    (Patient since 2019)

I was very pleased with everyone at Houset Newman Very easy to understand what was to happen next. I would recommend them to everyone.


StarStarStarStarStar You were very nice and may me feel great thank ... —    (Patient since 2019)

You were very nice and may me feel great thank you so much.


StarStarStarStarStar Great visit, on time with appointment, Dr. Panc... —    (Patient since 2017)

Great visit, on time with appointment, Dr. Pancher was very pleasant, thorough with explanations, and even walked out to the lobby with me!!! Well done...


StarStarStarStarStar survey review pass with flying colors great job!!! —    (Patient since 2019)

Everyone was so pleasant, the waiting room invitingly open and offered comfortable seating. Plenty of choices in my price range to choose from found exactly what I was looking for!!! All within an hour along with great background music makes whole experience the best!!!


StarStarStarStarStar Annual Eye Exam —    (Patient since 2017)

Staff is aways peasant and professional. Very little wait time. I always leave the office feeling very confident that I have received the best care possible.


StarStarStarStarStar Dr. Tanner... —    (Patient since 2019)

Dr. Tanner was very efficient, thorough, and friendly


StarStarStarStarStar Staff very courteous and helpful. Prompt servic... —    (Patient since 2018)

Staff very courteous and helpful. Prompt service and provided appointment notes


StarStarStarStarStar Very nice. They took me in early  —    (Patient since 2018)

Very nice. They took me in early


StarStarStarStarStar I had a very pleasant experience. Everyone was ... —    (Patient since 2018)

I had a very pleasant experience. Everyone was so polite and respectful. The Dr was very professional and nice. I was explained everything by the Dr and on a video. I was worried and afraid of surgery,but now I am calm and excited about it. I would not go any place else for my surgery now as I know I can trust the staff and Dr with my eyes.


StarStarStarNo StarNo Star my appointment  —    (Patient since 2017)

The staff had my insurance information wrong. They kept telling me I had No eye insurance. Then it was registered under my so called spouse. I have Never been married. Then I called the Mahoning office and Kris at appointments was rude on the phone. Up to the point where I hung up on her.


StarStarStarStarStar We were treated very well and the staff was ver... —    (Patient since 2018)

We were treated very well and the staff was very professional.


StarStarStarStarStar Very nice staff and very nice office —    (Patient since 2018)

Very nice staff and very nice offices


StarStarStarStarStar EXCELLENT service at both the West Penn Office... —    (Patient since 2017)

EXCELLENT service at both the West Penn Office as well as the Palmerton Office. Everyone is VERY dedicated in all aspects. THANK YOU!


StarStarStarStarStar Very professional, courteous service  —    (Patient since 2018)

Very professional, courteous service


StarStarStarStarStar Excellent staff and Drs! Prompt, attentive, a... —    (Patient since 2018)

Excellent staff and Drs! Prompt, attentive, and knowledgeable.


Reply

Thank you for the wonderful review, James!

StarStarStarStarStar Very prompt and courteous  —    (Patient since 2018)

Very prompt and courteous


StarStarStarStarStar Staff is very nice and helpful. Doctor is thor... —    (Patient since 2018)

Staff is very nice and helpful. Doctor is thorough, explains things and answers questions.


StarStarStarStarStar I had a very positive experience at my yearly r... —    (Patient since 2017)

I had a very positive experience at my yearly routine visit. I rate it a 10.


StarStarStarStarStar First Appointment —    (Patient since 2018)

The first assistant was a little on the slow side, but once I got into see the doctor (the young girl), my appointment went fast. Followed up with getting the frames & the type of lenses I wanted, the lady was very knowledgeable. She actually knew what an "executive lens" was!!!!!!!!!!!!!!!!!!!!


StarStarStarStarStar Houser- Newman has been my eye clinic for the p... —    (Patient since 2017)

Houser- Newman has been my eye clinic for the past 40 years. My go-to doctor, Dr. Pancher, is knowledgeable, considerate, and concerned, giving the best service possible. I trust him completely


StarStarStarStarStar Physician & staff friendly & professional.  —    (Patient since 2018)

Physician & staff friendly & professional.


StarStarStarStarStar Very courteous staff & timely appoi —    (Patient since 2017)

Very courteous staff & timely appointments


StarStarStarStarNo Star Everyone is always nice and make me feel welcom... —    (Patient since 2017)

Everyone is always nice and make me feel welcome.


StarStarStarStarStar Very nice of you to get back to me —    (Patient since 2017)

Very nice of you to get back to me


StarStarStarStarStar Dr. Newman was and is a very professional and p... —    (Patient since 2018)

Dr. Newman was and is a very professional and personable doctor. Puts the patient at ease and explains what is going on with the eye.


StarStarStarStarStar The staff is always friendly and efficient. —    (Patient since 2017)

The staff is always friendly and efficient.


StarStarStarStarNo Star Should have someone in the office more often to... —    (Patient since 2017)

Should have someone in the office more often to adjust glasses for elderly or do a community service event and go up to the Palmerton once or twice a year and check clients glasses. When they schedule your next appointment they should be sure they have the correct patients chart. We finished scheduling for six months and then secretary realized wrong chart schedule in a year. The system contacts you too often about appointments. For us one time is plenty.


StarStarStarStarStar Staff is friendly and professional.  —    (Patient since 2018)

Staff is friendly and professional.


StarStarStarStarStar My appointment was comforting to find out that ... —    (Patient since 2018)

My appointment was comforting to find out that I actually have cataracts and they can be corrected, rather than having a terrible eye problem. Great people wonderful caring service from doctor and nurses and receptionists. Would highly recommend


StarStarStarStarStar  —    (Patient since 2017)

I like the way U had notice me of my appointment.


StarStarStarStarStar  —    (Patient since 2017)

Office staff& Dr always friendly,eager to help .office is clean,&staff very friendly& eager to help


StarStarStarStarStar The facility is conveniently located and spacio... —    (Patient since 2017)

The facility is conveniently located and spacious. The entire staff compliment is courteous, welcoming and accommodating. The office is well organized and each member of staff acts professionally in the performance of there duties.


StarStarStarStarStar  —    (Patient since 2018)

Only negative was waiting to long to get appt. for next visit.


StarStarStarStarStar Very friendly and curious.  —    (Patient since 2018)

Very friendly and curious.


StarStarStarStarNo Star Everyone was well mannered and the service was ... —    (Patient since 2018)

Everyone was well mannered and the service was good. Everything was done in a timely manner.


StarStarStarStarStar Everyone there is very friendly. —    (Patient since 2017)

Everyone there is very friendly.


StarStarStarStarStar Dr. Newman, and all the Doctors I have seen the... —    (Patient since 2017)

Dr. Newman, and all the Doctors I have seen there are very good at what they do. My eyes and I sincerely appreciate their great care, Their staff are also well trained and caring people. (At all their offices!)


StarStarStarStarStar Process —    (Patient since 2017)

The efficiency in which the entire process is handled is so much punctual. I was very pleased..


StarStarStarStarStar As a new resident to the area I was happy to fi... —    (Patient since 2018)

As a new resident to the area I was happy to find very nice, competent people who took time to understand and discuss my situation.


StarStarStarStarNo Star  —    (Patient since 2018)

My only issue with my visit is that the staff seemed annoyed that I didn't know the name of the doctor that I had been working with. I have not seem them in over 6 months. I should not be made to feel bad that I do not remember the name. Otherwise great experience.


StarStarStarStarStar all ways had good service'' —    (Patient since 2018)

all ways had good service''


StarStarStarStarStar Good doctor —    (Patient since 2018)

I have been going to Dr pancher for years. I am comfortably having me as a doctor. He is very nice and cares about his patients.


StarStarStarStarStar The Staff is very professional —    (Patient since 2017)

The Complete Staff at Houser Newman is very professional. My visits have been handled efficiently. The only negative for me is that they had to close their Albrightsville Office since it was much more convenient.


StarStarStarStarStar Everyone in the Nesquehoning office was awesome... —    (Patient since 2018)

Everyone in the Nesquehoning office was awesome.They took me right in the day I called with my emergency. Very professional and compassionate.


StarStarStarStarStar Staff were all friendly,professional, and helpf... —    (Patient since 2018)

Staff were all friendly,professional, and helpful.


StarStarStarStarStar Very satisfied, everyone was kind, all question... —    (Patient since 2018)

Very satisfied, everyone was kind, all questions were answered, your staff made me feel very comfortable for a first time visit.


StarStarStarStarStar All medical facilities should take a page  —    (Patient since 2018)

Staff went out of theyre way to schedule a appointment to fit my busy schedule. Staff was curtious and very professional. Dr Pancher is outstanding, His approach to his patients are professional but his concerns are like he’s one in family.


StarStarStarStarStar Had an app. for my new glasses fitted and seems... —    (Patient since 2018)

Had an app. for my new glasses fitted and seems to be going well


StarStarStarStarStar quick, efficient and nerve calming service. You... —    (Patient since 2018)

quick, efficient and nerve calming service. You are the best.


StarNo StarNo StarNo StarNo Star My family and I have been a patient of your off... —    (Patient since 2018)

My family and I have been a patient of your office for a few years and the last few times that my family and I have been there it's been very bad. First off, my daughter ordered glasses almost a year ago and they still are not the correct prescription. She gets headaches when she uses them. I just picked them up a week or two ago so that we can take them somewhere else to see if they can get her proper prescription lenses installed in the frames that we purchased from you that she still can't use.. Second, I have had many problems with the glasses that I purchased also almost a year ago. When my glasses came in and Brittney was fitting them for me I told her that the prescription was not correct. She made me feel like an ass by telling me that they were correct. After calling and getting them rechecked for a scheduled appointment I checked in with the receptionist and after sitting there for quite some time was totally forgotten about. She forgot I was waiting for my appointment. When my glasses did get checked and after I told her again that they were not the correct prescription, Brittney finally saw that they were ordered wrong. When another set of lenses came in Brittney went to change them and noticed that a screw was striped on one arm. She then told me that I must have tried to remove the lens myself and striped the screw. Why would I do that! She didn't believe me. If you want to know more about the problems that my family has had,, please call my wife and she would be more then happy to tell you all about it. Her name is Stephanie Horvath. I believe that the woman that fit our glasses before Brittany started working at you place was named Rachel. I could be wrong but she knew what she was doing. Get her back. I'm not going to go on anymore but please call my wife and let her tell you all of our problems that we had with your practice.


StarStarNo StarNo StarNo Star Was not happy had a 1:30 appt took 40 minutes t... —    (Patient since 2018)

Was not happy had a 1:30 appt took 40 minutes to pick up a pair of glasses which took 3 minutes they took a of the street customer in front of me that had no appt I work in service everyday if u are scheduled for a certain time that customer expects to be taken care of 1st unless there is an emergency but he wasnt


StarStarStarStarStar I like the office staff and assistants. I like... —    (Patient since 2017)

I like the office staff and assistants. I like Dr Pancher , he is personable and professional and am comfortable and confident in him. I also like Dr Angela and I think the service is where I hope to stay for my eye care needs.


StarStarStarStarStar Friendly and professional staff. Dr Pancher was... —    (Patient since 2017)

Friendly and professional staff. Dr Pancher was very informative and explained things.


StarStarStarStarStar Dr. Houser Newman was very thorough and address... —    (Patient since 2018)

Dr. Houser Newman was very thorough and addressed concerns and brought up a retina problem I wasn't aware of


StarStarStarStarStar  —    (Patient since 2018)

This was my first visit to your offices. I was very pleased with my visit. I will be returning. Thank you.


StarStarStarStarStar one woman who work she tried call my name but i... —    (Patient since 2017)

one woman who work she tried call my name but i could not hear because i am deaf..please next time tell all worker i am deaf.. ok


Reply

I apologize and I have marked in your chart and in Connie's to that fact. Our computer system does not have a particular spot for noting this information, so I put it in the "middle name" section so it is more visible to my staff. If you have any questions, I would be happy to answer them or help you further. Have a great day! Becca

StarStarStarStarStar Dr. Pancher was very detailed and information r... —    (Patient since 2018)

Dr. Pancher was very detailed and information regarding my eye examination. I did not feel rushed and he answered my questions thoroughly. There was no wait time. My appointment was on schedule.


StarStarStarStarStar I love the fact that you sent me enough emails ... —    (Patient since 2017)

I love the fact that you sent me enough emails to remind me of my appointment. I can forget. Thank you.


Reply

We are happy to hear the reminders are helpful! Thank you!

StarStarStarStarStar Dr Pancher is the Greatest!! —    (Patient since 2018)

Dr Pancher is the Greatest!!


StarStarStarStarStar every thing was ok! DR. Pancher the BEST1 —    (Patient since 2018)

every thing was ok! DR. Pancher the BEST1


StarStarStarStarStar It was great I was able to schedule my next app... —    (Patient since 2017)

It was great I was able to schedule my next appointment before I left. The reminders sent via text and email were great. The office personnel were very professional.


StarStarStarStarStar Very pleasant ... —    (Patient since 2018)

First time I seen Dr. Newman and he was pleasant and explained different things about the eyes.


StarStarStarStarStar  —    (Patient since 2017)

The people who work at your office are very friendly and courtious and treat you Ina very good manner. And Dr Panser is one of the best people we have ever had the pleasure to meet and have as our eye doctor.


StarStarStarStarStar very good service, will return. —    (Patient since 2018)

very good service, will return.


StarStarStarStarStar Houser Newman Associates is the best eye care b... —    (Patient since 2018)

Houser Newman Associates is the best eye care business in our area I would highly recommend them to anyone needing eye care no matter what the issue might be.


StarStarStarStarStar I already have done so..two sisters, husband, b... —    (Patient since 2018)

I already have done so..two sisters, husband, brother in law all had cataract surgery. Dr Newman may not have the best bedside manner but he is an excellent Doctor.


StarStarStarStarNo Star Good Service —    (Patient since 2018)

Thank you for the appointment reminders (text & email). The service is very good. Very efficient. I just wish I knew to ask for pupillary distance since I was ordering online. I did mention it to the doctor and receptionist that I was ordering online. I feel they should have referred me to the optical department then. I had to come back the next day to have the optical department do the measurement which they cheerfully did. It's hard not to order online. The total price of the glasses was $35.00.


StarStarStarStarStar Staff was great. Only 45 minutes late on my app... —    (Patient since 2018)

Staff was great. Only 45 minutes late on my appt. But emergencies come first


StarStarStarStarStar I am very pleased with the staff. They saw me e... —    (Patient since 2017)

I am very pleased with the staff. They saw me even though I didn't have an appointment (I didn't know I had to have one). I was helped to pick out a frame to fit me. The measurements were done and new glasses were ordered. Very pleasant staff!


StarStarStarStarStar Everything was excellent and my eyesight is fab... —    (Patient since 2018)

Everything was excellent and my eyesight is fabulous thanks to Houser Neuman and especially Dr. Houser.


StarStarStarStarStar I was treated with respect and the appt went we... —    (Patient since 2017)

I was treated with respect and the appt went well.


StarStarStarStarStar  —    (Patient since 2017)

PROFESSIONAL ,COURTEOUS ,CARING


StarStarStarStarStar Wait time is short, everyone is pleasant and p... —    (Patient since 2018)

Wait time is short, everyone is pleasant and professional!


StarStarStarStarStar Great staff and doc!  —    (Patient since 2018)

The doctor and staff really do take the time with you. I'm a longtime client (40 years) and definitely recommend Houser Newman Associates to anyone with vision needs.


StarStarStarStarStar I feel i got a very good exam. Would let you ... —    (Patient since 2018)

I feel i got a very good exam. Would let you know more when i get my glasses!!!


StarStarStarStarStar We have been patients of the Houser-Newman prac... —    (Patient since 2017)

We have been patients of the Houser-Newman practice for decades and have always received quality care.


StarStarStarStarStar It was a pleasant experience all staff treated ... —    (Patient since 2017)

It was a pleasant experience all staff treated me with respect.


StarStarStarStarStar It was a very pleasant visit. Everyone did thei... —    (Patient since 2018)

It was a very pleasant visit. Everyone did their job in a pleasant manner and treated me kindly. I have no complaints what so ever.


StarStarStarStarStar Awesome staff. Excellent service. —    (Patient since 2017)

Awesome staff. Excellent service.


StarStarStarStarStar My visit to your office was a terrific experien... —    (Patient since 2018)

My visit to your office was a terrific experience. Your staff are very kind and patient. I asked many questions since this was my very first appointment at your office. I also have to say it was really nice to see that it was a comfortable but professional dressed staff. it wasn't stuffy. I am looking forward to coming back in the future.


StarStarStarStarStar Everything went smoothly and I was satisfied . —    (Patient since 2018)

Everything went smoothly and I was satisfied .


StarStarStarStarStar The doctor was very polite knowledgeable. The n... —    (Patient since 2018)

The doctor was very polite knowledgeable. The nurses where very friendly.


StarStarStarStarStar  —    (Patient since 2017)

Friendly and informative answered all my questions.


StarStarStarStarStar .. —    (Patient since 2018)

The staff is very friendly. They put patients at ease. The provider is very professional and gives patients confidence.


StarStarStarStarStar  —    (Patient since 2018)

I found Dr Houser by accident, I wasn't happy with my other eye doctor and when she left my insurance system, I contacted them and received a list of participating doctors, it was the best thing that could of happened to me. Her entire organization is terrific and I have received excellent care.


StarStarStarStarStar Signed in, short wait, friendly staff and most ... —    (Patient since 2018)

Signed in, short wait, friendly staff and most important to me - staff answered all my questions and concerns.


StarStarStarStarStar Kudos, Dr Pancher and Staff  —    (Patient since 2017)

Dr Pancher and staff always correctly and expediently handles my eye care needs. I would not go anywhere else for eye care.


StarStarStarStarStar When I will able to see again - will write review  —    (Patient since 2018)

After cataract surgery will type more, can not see yet...


StarStarStarStarNo Star Should be able to p/u glasses when promised. —    (Patient since 2018)

I liked Dr Pancher. Only problem this visit: I was seen in Nesquehoning on a vacation day, and they promised to have my glasses at Mahoning for pickup since I do not get out of work until 4:30-5pm. My glasses were not at Mahoning when promised and I had to schedule a trip there the following week after work, thus the score of "8"


StarStarStarStarStar Dr. Pancher was excellent. Had a great time wit.. —    (Patient since 2018)

Dr. Pancher was excellent. Had a great time with the staff who wondered why I didn't bring cupcakes for my birthday which was Aug 24. I said I will make sure for next years appt. We had a lot of laughs. See you all next year.


StarStarStarStarStar Visit review —    (Patient since 2018)

From sign-in to sign-out, your team was very courteous, and answered any questions that I had. Nurses/Tech's acted in a professional manner. I have complete confidence in Dr. Newman and consider him "first rate." Bob Kropp


StarStarStarStarStar Nice place and staff.Very friendly and kind.Bea... —    (Patient since 2018)

Nice place and staff.Very friendly and kind.Beautiful Location.


StarStarStarStarStar  —    (Patient since 2018)

I was taken on time. Exam was thorough and didn't take that long. Everything was explained to me by Dr Pancher.


StarStarStarStarStar Dr Pancher is excellent!!! I highly recommend ... —    (Patient since 2018)

Dr Pancher is excellent!!! I highly recommend him.


StarStarStarStarStar Excellent team. I felt very comfortable. Very t... —    (Patient since 2018)

Excellent team. I felt very comfortable. Very thorough exam.


StarStarStarStarStar  —    (Patient since 2018)

I was never there before. I had an emergency and took me right in. I can't say anything negative. The staff, treatment, everyone was friendly and helpful. But also professional .I'd recommend them to everyone.


StarStarStarStarStar Very professional and friendly. Multiple staff,... —    (Patient since 2018)

Very professional and friendly. Multiple staff, so there is little back log and waiting time. Multiple locations makes it easy to schedule appointments.


StarStarStarStarStar  —    (Patient since 2017)

All employees professional and courteous. Everything explained what was being done.


StarStarStarStarStar I was very pleased with your service. Thank you... —    (Patient since 2018)

I was very pleased with your service. Thank you!!!


StarStarStarStarStar This trip was the best one that I have had at y... —    (Patient since 2018)

This trip was the best one that I have had at your office. The office staff was very efficient this time. I can see a big improvement in that area. The Doctor did a good job. However she can explain things a little bit more.


StarStarStarStarStar  —    (Patient since 2017)

I am very pleased with both Dr. Newman and his support staff. As always, they were very personable and professional.


StarStarStarStarStar  —    (Patient since 2018)

I had an appointment as did my wife. We both were pleased with the services of all the staff and of course Dr. Houser


StarStarStarStarStar Everyone was very nice. Jeanie the eye glass pr... —    (Patient since 2018)

Everyone was very nice. Jeanie the eye glass provider is so helpful and has always been super nice and knowledgeable


StarStarStarStarStar  —    (Patient since 2018)

I really like how Dr. Pancher talks to you


StarStarStarStarStar Very knowledgeable and helpful staff.  —    (Patient since 2018)

Very knowledgeable and helpful staff.


StarStarStarStarStar Very pleased with online information. Please co... —    (Patient since 2018)

Very pleased with online information. Please continue.


StarStarStarStarStar Everyone in your office was very professional a... —    (Patient since 2018)

Everyone in your office was very professional and friendly as well as helpful. Dr. Houser was also very professional and helpful. She did a wonderful job of lazering my eye. I can see so much better........thank you Dr. Houser.


StarStarStarStarStar Annual visit —    (Patient since 2017)

Easy appt set up. Numerous reminders. Pleasant staff.


StarStarStarStarStar My visit to Houser Newman was a pleasurable... —    (Patient since 2017)

My visit to Houser Newman was a pleasurable one. I was greeted by friendly workers and I didn't have to wait long. And it is always nice to see Dr. Houser. She makes you feel at ease and she has a wonderful sense of humor,which is right up my alley. Oh,and it's always great when she says,"See you in six months." hahaha


StarStarStarStarStar Good experience at my visit —    (Patient since 2018)

Good experience at my visit


StarStarStarNo StarNo Star I would have appreciated a rief explanation o... —    (Patient since 2018)

I would have appreciated a rief explanation of what macular degeneration is and given some direction as to where to gather more information. I was told to eat greens like spinach and kale. given the name of a supplement and they did make an appointment for further consultation or testing.


StarStarStarStarStar Medical eye issue. —    (Patient since 2018)

It was a little bit of a wait once in the exam room. I realize that everyone is busy and there were alot of people there.


StarStarStarStarStar I have Dr Newman and he is very good and explai... —    (Patient since 2018)

I have Dr Newman and he is very good and explains everything that is to be done and reason for what is to be done.


StarStarStarStarStar  —    (Patient since 2018)

Dr. Pancer was very cold and rude. Never once smiled, said hello or acknowledged my presence. My husband sees Dr. Houser who I will see in the future.


StarStarStarStarStar Very nice people! —    (Patient since 2018)

Very precise during the exam and welcoming when you enter the office. Kind and friendly staff as well.


StarStarStarStarStar Very professional staff and off —    (Patient since 2018)

Very professional staff and office


StarStarStarStarStar Staff was very friendly and courteous provider ... —    (Patient since 2018)

Staff was very friendly and courteous provider explained everything I needed to know


StarStarStarStarStar Service in timely manner. —    (Patient since 2018)

Service in timely manner.


StarStarStarStarStar Office Visit —    (Patient since 2018)

Everyone is polite and helpful. Feel very comfortable during the appointment I have never had any problems. Questions are answered in a way that you can understand


StarStarStarStarStar I had a very good experience. Everyone there we... —    (Patient since 2018)

I had a very good experience. Everyone there were very professional. Looking to come back in the future.


StarStarStarStarStar Very courteous and professional service from th... —    (Patient since 2017)

Very courteous and professional service from the staff and excellent medical analysis and treatment by Dr. Houser.


StarStarStarStarStar  —    (Patient since 2018)

Everyone was very nice. The doctor takes time with you to. Explain everything.


StarStarStarStarStar Everyone was very professional, very pleased w... —    (Patient since 2018)

Everyone was very professional, very pleased with everyone. Irene Folk


StarStarStarStarStar The results I received and the care from the Ho... —    (Patient since 2018)

The results I received and the care from the Houser Newman offices is extraordinary. I recommend them highly


StarStarStarStarStar Fantastic practice! —    (Patient since 2018)

Staff is always very professional. The appointment times are spot on, there is never a long wait. The doctor's are fantastic with children! My son felt very comfortable and I was comfortable with the practice as a whole. Three of my children visit this practice, and I would never go anywhere else!!


StarStarStarStarStar Service is always great and the staff are wonde... —    (Patient since 2018)

Service is always great and the staff are wonderful!


StarStarStarStarStar Everyone is very helpful, and makes you feel co... —    (Patient since 2018)

Everyone is very helpful, and makes you feel comfortable.


StarStarStarStarStar Great great place. I really feel like I am bei... —    (Patient since 2017)

Great great place. I really feel like I am being taken care of here. both times I have been there for specific problems, and both times the problem was figured out and my eyes were fixed. I wouldn't go any where else.


StarStarStarStarStar Wonderful service —    (Patient since 2018)

Wonderful people from the receptionist to the moment I walked out the door!


StarStarStarStarStar Prompt, caring, professional service.  —    (Patient since 2017)

Prompt, caring, professional service.


StarStarStarStarStar Going there for years they take good care of my... —    (Patient since 2018)

Going there for years they take good care of my eyes.


StarStarStarStarStar the doctors and staff at HNA are very professio... —    (Patient since 2017)

the doctors and staff at HNA are very professional


StarStarStarStarStar Staff —    (Patient since 2017)

The staff were profession, friendly,and helpful.


StarStarStarStarStar  —    (Patient since 2018)

First visit to the Nesquehoning office was super. Everyone so friendly and smiling. Very proficient, especially the set up nurse and doctor Tanner. Set up nurse answered my lifetime curious question of what the eye pressure was for. I always wondered. She did an excellent job and my eye drops never leaked. Doctor Tanner was super with explanations. I will never stay away so long if I am able to continue going to the Nesquehoning office. Even considering my distance from Mumcy, PA.


StarStarStarStarNo Star I have found friendly people and great care. —    (Patient since 2018)

I have found friendly people and great care.


StarStarStarStarStar Waiting time was very short. Had a very complet... —    (Patient since 2018)

Waiting time was very short. Had a very complete exam.


StarStarStarStarStar Great Staff —    (Patient since 2018)

Everyone made me feel comfortable and it was a pleasant experience. I have made an appointment for my wife.


StarStarStarStarStar  —    (Patient since 2018)

Everyone is very pleasant.


StarStarStarStarStar A good atmosphere..and everyone was helpful —    (Patient since 2018)

A good atmosphere..and everyone was helpful


StarStarStarStarStar Really good optical experience for myself and m... —    (Patient since 2018)

Really good optical experience for myself and my daughter!


StarStarStarStarStar I would recommend Dr Pancher to anyone —    (Patient since 2018)

I would recommend Dr Pancher to anyone


StarStarStarStarStar Great group of staff and doctors. —    (Patient since 2017)

Great group of staff and doctors.


StarStarStarStarStar Houser Newman has been the caretaker of my eyes... —    (Patient since 2017)

Houser Newman has been the caretaker of my eyes for quite a while. I'm happy with the personal approach and I'm impressed with how careful they are that no mistakes would be made. Dr. Tanner is very thorough and so is Dr. Newman.


StarStarStarStarStar I liked the way dr. Newman talked to me. —    (Patient since 2018)

I liked the way dr. Newman talked to me.


StarStarStarStarNo Star I had a good experience. Everyone was courteous... —    (Patient since 2018)

I had a good experience. Everyone was courteous and friendly. The exam was completed in a timely manner. Dr. Newman made be feel comfortable with the outcome of the exam and was very informative.


StarStarStarStarStar Thank you —    (Patient since 2017)

Thanks for straightening my eye out. Thumbs up.


StarStarStarStarStar Always appreciate the explanations given by Dr.... —    (Patient since 2018)

Always appreciate the explanations given by Dr. Pancher.


StarStarStarStarStar I'd highly recommend Houser Newman to anyone. ... —    (Patient since 2018)

I'd highly recommend Houser Newman to anyone.


StarStarStarStarStar  —    (Patient since 2017)

Staff and doctors are knowledgeable, courteous and caring, really went out of their way to ensure my case was handled as best as possible. Some of the office spaces are not entirely private, so you end up hearing conversations with other patients. Most recently, they have started scanning driver's licenses, seems like an identity theft risk.


StarStarStarStarStar was made very comfortable, considering I was ve... —    (Patient since 2017)

was made very comfortable, considering I was very uncomfortable and nervous


StarStarStarStarStar Very friendly and professional staff —    (Patient since 2017)

Very friendly and professional staff


StarStarStarStarStar Excellent and friendly staff Dr Pancher prov... —    (Patient since 2018)

Excellent and friendly staff Dr Pancher provides excellent eye exams and is very good with both my children


StarStarStarStarStar Excellent service and professional and pleasant... —    (Patient since 2017)

Excellent service and professional and pleasant staff


StarStarStarStarNo Star  —    (Patient since 2018)

Efficient, on time with appointments. Good service with a friendly staff.


StarStarStarStarStar .. —    (Patient since 2018)

I was always happy with the doctors and staff at Houser and I really woud recommend them to any of my friends. that's why I keep going back.


StarStarStarStarNo Star Honest Business that doesn't sell you glasses i... —    (Patient since 2018)

Honest Business that doesn't sell you glasses if you really don't need them


StarStarStarStarNo Star I was not happy with the length of time it took... —    (Patient since 2017)

I was not happy with the length of time it took to get photos of my right eye. I felt like they were practicing on how to use the camera. Too long with very bright camera light.


StarStarStarStarStar Everyone in the office is very personable and p... —    (Patient since 2017)

Everyone in the office is very personable and professional.


StarStarStarStarStar  —    (Patient since 2018)

Friendly staff & efficient.


StarStarStarStarNo Star I don't think tat the hand held pressure device... —    (Patient since 2017)

I don't think tat the hand held pressure device is accurate or useful. Readings are way off. My pressure in the right eye was listed as 17, while the machine was 7 or 8.


StarStarStarStarStar I leave there with a good feeling knowing I was... —    (Patient since 2017)

I leave there with a good feeling knowing I was well taken care of.


StarStarStarStarStar Friendly atmosphere and excellent service. —    (Patient since 2018)

Friendly atmosphere and excellent service.


StarStarStarStarStar Dr Pancher is compassionate, patient and caring... —    (Patient since 2018)

Dr Pancher is compassionate, patient and caring and the reason I come to this practice.


StarStarStarStarStar  —    (Patient since 2018)

Everybody was very friendly and the eye drs took good care of me


StarStarNo StarNo StarNo Star Pluses and Minuses —    (Patient since 2017)

This Medical Group offers a wide rnage of eye care within 25 mile radius of my home. However, I find my physician (Dr. N.....) to be hot or cold re patient interaction. He spends lille or no time listening to my concerns and / or explaining why his approach is overall the best therapy that will meet my needs. During my recent visit, the medical technician mistakenly dialated my eyes before my visual acuity test. Dr. N told me that my acuity dropped 6 lines ( in the impacted eye) when exposed to bright light. I tried to offer a possible explanation but was cut off. I do have a cataract issue with one of my eyes and would account for some of the vision drop under bright light. I was going to suggest that this test be repeated at another visit. Part of the problem maybe the overload of patients that have to be prepped and examined within a short period of time. There is a risk that things can fall through the cracks. Not sure if I would select that Medical Group to have my cataract sugery done. The positives are proximity to my home. The nergatives could be higher risk of human error.


StarStarStarStarStar The staff is pleasant. The doctors answers your... —    (Patient since 2017)

The staff is pleasant. The doctors answers your question so you understand what is happening with your eyes.


StarStarStarStarStar I was in and out in an hours time. They were f... —    (Patient since 2017)

I was in and out in an hours time. They were friendly, courteous and efficient. Very pleased. Thank you


StarStarStarStarStar EXCELLENT treatment, as always. —    (Patient since 2017)

EXCELLENT treatment, as always.


StarStarStarStarStar Great staff!! Doctor got my prescription perfe... —    (Patient since 2018)

Great staff!! Doctor got my prescription perfect!!


StarStarStarStarStar  —    (Patient since 2017)

I am very confident with my doctors here & their decisions.


StarStarStarStarNo Star I like the office, the people are fine, Dr Newm... —    (Patient since 2017)

I like the office, the people are fine, Dr Newman is great, but the wait is always way too long.


StarStarStarStarStar Wait was a lot longer than I ever experienced t... —    (Patient since 2017)

Wait was a lot longer than I ever experienced there!


StarStarStarStarStar Nesquehoning office much more efficient timewise —    (Patient since 2017)

The above response is regarding the Nesquehoning office. Pleased. The Nesquehoning office is much more efficient to go to. The South Tamaqua office is the pits. It takes hours to complete a visit.


StarStarStarStarNo Star Initial contact. —    (Patient since 2018)

We were taken care of promptly but our initial contact with a very nice lady , was not at all confidentiality , all the other patients waiting we’re listening too all our information. This should be corrected.


StarStarStarStarStar Everyone there is very helpful and pleasant.  —    (Patient since 2018)

Everyone there is very helpful and pleasant.


StarStarStarStarStar Thorough exam. Friendly staff. Great service. —    (Patient since 2018)

Thorough exam. Friendly staff. Great service.


StarStarStarStarStar The day I noticed a big difference in the visio... —    (Patient since 2018)

The day I noticed a big difference in the vision in my left eye I called the Mahoning Valley office. They wasted no time. Got me in immediately, I saw MY doctor. He saw what he suspected was a tear in Retina. He immediately arranged for me to go to Bethlehem to MidAtlantic Retina specialists. They performed necessary procedure THAT DAY. I cannot stress how lucky we are to have these doctors, with the network they have built up over the years, in our area!!!!


StarStarStarStarStar  —    (Patient since 2018)

I came for a second opinion after being left hanging in the air by the first Dr with no plan. Dr Hauser made me feel comfortable and she talked to us like we were in the room. Gave us a game plan. John felt very different leaving this appointment.


StarStarStarStarNo Star Gives reminders often on your appointment —    (Patient since 2018)

Gives reminders often on your appointment


StarStarStarStarStar  —    (Patient since 2017)

Everyone is pleasant. Waiting time is usually minimal.


StarStarStarStarStar Best in the area —    (Patient since 2017)

We have been very pleased with all of the services we have received from the staff at Houser Newman Associates. Maggie, Tracie, and Dr. Newman have always treated us in a friendly and courteous manner.. Dr. Houser explains everything in layman terms so we understand what he is saying.


StarStarStarStarStar First class operation... —    (Patient since 2018)

Everyone at Houser Newman Associates are very friendly, professional, and efficient. We have always received first class services. Dr. Houser is very patient and explains everything very thoroughly.


StarStarStarStarStar I never have problem with Houser Newman Associa... —    (Patient since 2018)

I never have problem with Houser Newman Associates.


StarStarStarStarStar Staff was polite and helpful. —    (Patient since 2018)

Staff was polite and helpful.


StarStarStarStarStar Staff is wonderful, helpful, supportive. I will... —    (Patient since 2017)

Staff is wonderful, helpful, supportive. I will always only see Dr. Pancher


StarStarStarStarStar Emergency call visit.  —    (Patient since 2018)

I was an emergency call in to your Nesquehoning office. The staff and doctor were very understanding and compassionate to my sudden eye problem. Even though there was no immediate fix to my problem, I felt much relief after the visit. My sight is slowly getting better and I look forward to my follow up visit. Thank you for being so caring and getting me in so quickly.


StarStarStarStarStar I have been going to Dr. Angela Houser for over... —    (Patient since 2017)

I have been going to Dr. Angela Houser for over twenty years. I would recommend her to people who need a opthemology (spelling).


StarStarStarStarNo Star An efficient office visit —    (Patient since 2018)

The professional staff is very knowledgeable and the service was rather prompt. My appt was complete in an hour after going thru several different stations.


StarStarStarStarStar Very nice FriendlyVery clean —    (Patient since 2018)

Very nice Friendly Very cleaned


StarStarStarStarStar Everyone was friendly, helpful and professional... —    (Patient since 2018)

Everyone was friendly, helpful and professional


StarStarStarStarStar I would like recommend this services to my frie... —    (Patient since 2018)

I would like recommend this services to my friends.


StarStarStarStarStar Competent, professional,personal service —    (Patient since 2018)

Competent, professional,personal service


StarStarStarStarStar very fast did not spend all day —    (Patient since 2017)

very fast did not spend all day


StarStarStarStarStar Confidence and treatment —    (Patient since 2018)

When my wife and I arrived for my appointment everyone was very friendly and professional. The wait time to be seen was very short. Every test was explained and the result discussed. I am totally confident in Houser Newman Associates.


StarStarStarStarStar need interpeter.. —    (Patient since 2017)

i wish you provider for interpreter for deaf people.. so i don't have to write paper for commutation..


StarStarStarStarStar friendly professional staff and doctors and lar... —    (Patient since 2018)

friendly professional staff and doctors and large selection of eyewear


StarStarStarStarStar Very professional, friendly!  —    (Patient since 2018)

Very professional, friendly!


StarStarStarStarStar Very nice to do business with, very friendly st... —    (Patient since 2018)

Very nice to do business with, very friendly staff, esp Jeanie who stayed later to assist me.


StarStarStarStarStar  —    (Patient since 2018)

Your personal where very present Very helpful. Explaining all And answering all my questions. And after talking to Dr Newman I was much more relaxed


StarStarStarStarStar Everyone in the office was very nice and it was... —    (Patient since 2018)

Everyone in the office was very nice and it was a pleasant experience!


StarStarStarStarStar  —    (Patient since 2018)

I liked my new Doctor Tanner, she was very thorough with my exam.


StarStarStarStarStar Service was 1st class. Thank you. —    (Patient since 2018)

Service was 1st class. Thank you.


StarStarStarStarStar It is good and easy to get appointment.And I l... —    (Patient since 2018)

It is good and easy to get appointment. And I like and satisfy every things the staff treat me.


StarStarStarStarStar very professional and informative. excellent se... —    (Patient since 2018)

very professional and informative. excellent service.


StarStarStarStarStar Great fast friendly peope —    (Patient since 2018)

Great fast friendly people


StarStarStarStarStar Always on time with minimal waiting between pro... —    (Patient since 2018)

Always on time with minimal waiting between procedures. Courteous and professional.


StarStarStarStarStar The doctors and staff never rush you. They list... —    (Patient since 2018)

The doctors and staff never rush you. They listen to what is wrong with you and always try and help you or send you to someone who can


StarStarStarStarStar I have had my 9 and 5 year old there. They are ... —    (Patient since 2018)

I have had my 9 and 5 year old there. They are all patient and welcoming. They are very organized woth their jobs and settings. I would absolutely recommend going there.


StarStarStarStarStar  —    (Patient since 2018)

Very professional, would come here again...


StarStarStarStarStar Service was fast and friendly, and the staff wa... —    (Patient since 2018)

Service was fast and friendly, and the staff was courteous.


StarStarStarStarStar Eye like it —    (Patient since 2018)

Friendly atmosphere and very professional nice hometown eye care facility


StarStarStarStarStar Fast and courteous Dr.Newman is a gem. Very sma... —    (Patient since 2018)

Fast and courteous Dr.Newman is a gem. Very smart and professional to


StarStarStarStarStar Houser Newman scheduled me as an emergency and ... —    (Patient since 2018)

Houser Newman scheduled me as an emergency and I was seen within hours. Everyone in the office was very nice and professional. Now, I know why so many people go there and speak so highly of them. I would definitely go back.


StarStarStarStarStar Was a great experience. Everyone there where ... —    (Patient since 2018)

Was a great experience. Everyone there where all very professional. Couldn't be happier


StarStarStarStarStar Excellent experienc —    (Patient since 2018)

Knowledgeable staff and doctors. Prompt service. Overall positive experience.


StarStarStarStarStar .Joanne —    (Patient since 2018)

I moved to this area recently and found my initial 3/15 visit to Houser-Newman's Albrightsville location a pleasing experience. The required "new patient" paperwork was quite painless and the receptionist (Maggie) was very nice. I do like the Patient Portal offered and appreciated the detailed Patient Plan received. My time with Dr. Newman was informative and unhurried. To the extent possible, I developed a feeling of confidence relating to his professional abilities. Also a plus - Dr. Newman's happy personality!


StarStarStarStarStar I give this Doctor and the office 5 stars —    (Patient since 2018)

I give this Doctor and the office 5 stars


StarStarStarStarStar  —    (Patient since 2018)

I'M well please with Mr. Newman.He looked at my eye told me what was wrong treated it.My eye is much better.Thank you


StarStarStarStarStar I visited the optical department. The staff wa... —    (Patient since 2018)

I visited the optical department. The staff was so friendly and helpful. Truly delightful.


StarStarStarStarStar Professional, Helpful and good personalities —    (Patient since 2018)

Professional, Helpful and good personalities


StarStarStarStarStar Dr. Newman office and staff are great. —    (Patient since 2018)

Dr. Newman office and staff are great.


StarStarStarStarStar As always, the staff and doctor treated me with... —    (Patient since 2018)

As always, the staff and doctor treated me with respect and friendliness. They make me feel that they are glad to see me. As far as treatment or examination goes, they are very thorough and professionally.


StarStarStarStarStar Very nice people work in office very helpful. —    (Patient since 2018)

Very nice people work in office very helpful.


StarStarStarStarStar very professional and explain everything clearl... —    (Patient since 2018)

very professional and explain everything clearly


StarStarStarStarStar Houser Newman Fan —    (Patient since 2018)

Love going to Houser Newman and Associates! Friendly workers and very thorough with my condition.


StarStarStarStarStar zas usual another healthy visit with houser new... —    (Patient since 2017)

zas usual another healthy visit with houser newman associates


StarStarStarStarStar Staff very professional  —    (Patient since 2018)

Pleasant experience. Staff very professional


StarStarStarStarStar Do not like all the text messages before my sch... —    (Patient since 2018)

Do not like all the text messages before my schedule appointment and emails. One the week of my appointment is sufficient


Reply

I have updated your preferences so you will only receive one email message/text the week of your apt.

StarStarStarStarStar Professional, Knowledgeable and Friendly Staff —    (Patient since 2018)

Professional and friendly staff. Our first visit to this office and we were very pleased with the service we received. We look forward to coming to Houser Newman for many years to come. Thank you


StarStarStarStarStar Everybody was very friendly and professional. T... —    (Patient since 2018)

Everybody was very friendly and professional. The doctor was very thorough and a pleasure to deal with.


StarStarStarStarStar They are very good tell you like it is no sugar... —    (Patient since 2018)

They are very good tell you like it is no sugar coating


StarStarStarStarStar I AM EXTREMELY HAPPY WITH YOUR SERVICE —    (Patient since 2016)

I AM EXTREMELY HAPPY WITH YOUR SERVICE


StarStarStarStarStar .. —    (Patient since 2018)

Everyone was most healthful and the nurse who took some information first was very professional. The doctor made me feel at ease and helped make me sure of what I was seeing best. No guessing.


StarStarStarStarStar Doctor and staff are professional great experie... —    (Patient since 2017)

Doctor and staff are professional great experience from the office pre surgery to the surgery


StarStarStarStarNo Star My appointment was handled very courteously and... —    (Patient since 2018)

My appointment was handled very courteously and professionaly.


StarStarStarStarStar I was welcomed very professional and polite you... —    (Patient since 2018)

I was welcomed very professional and polite your staff is warm and welcoming and very knowledgable. I felt in good hands at my appointment


StarStarStarStarStar Great service! —    (Patient since 2018)

Great service, friendly and helpful staff! Called for a problem I was having and got an appt. same day. Very satisfied!


StarStarStarStarStar Everything from check-in to check-out went smoo... —    (Patient since 2018)

Everything from check-in to check-out went smoothly.


StarStarStarStarStar NO WAIT TIME, THOROUGH EXAM —    (Patient since 2018)

NO WAIT TIME, THOROUGH EXAM


StarStarStarStarNo Star  —    (Patient since 2018)

I like the text reminder for my appointment. Was pleasantly surprised at my wait time (less than 10 minutes). Staff friendly and courteous. Dr. Pancher is so nice and explained everything I had questions for.


StarStarStarStarStar Very professional staff from top to bottom. .. —    (Patient since 2018)

Very professional staff from top to bottom. I have a high regard for Dr. Newman.


StarStarStarStarStar very please with my office visit  —    (Patient since 2018)

very please with my office visit


StarStarStarStarStar Even on a snowy day the office ran smoothly. I'... —    (Patient since 2018)

Even on a snowy day the office ran smoothly. I've always had complete trust in Dr. Newman and expect him to hire other professionals like he is. Keep up the great work.


StarStarStarStarNo Star N/A  —    (Patient since 2018)

I enjoyed my visit there. thank you.


StarStarStarStarStar The office was really clean. The staff was supe... —    (Patient since 2018)

The office was really clean. The staff was super nice. Didn't have to wait long at all. And I was having an emergency and they were able to get me in the same day. Doctor was fantastic. Super nice and and broke everything down so I understood. I will definitely be back.


StarStarStarStarStar Very efficient and no wait to be seen. —    (Patient since 2018)

Very efficient and no wait to be seen.


StarStarStarStarStar Houseer=Newman  —    (Patient since 2018)

I have used Houser Newman for the last 5 or 6 years. They always have treated me with courtesy. They do a very thorough eye exam.


StarStarStarStarStar Dr. Newman is one of the best eye doctors in ou... —    (Patient since 2018)

Dr. Newman is one of the best eye doctors in our area very concerned about his patients and takes the time to explain everything to you. If you need eye care I highly recommend Houser Newman for your needs.


StarStarStarStarStar dr. hauser & staff gave me 20-20 —    (Patient since 2017)

was a wee bit nervous before i got both eyes taken care of, cataracts removed & what a brighter world there is now, no glasses.


StarStarStarStarStar  —    (Patient since 2018)

Staff was very professional courteous friendly.


StarStarStarStarStar Nice staff, front desk staff confused With app... —    (Patient since 2018)

Nice staff, front desk staff confused With appointment , said it was cancelled when I got there but they changed the schedule around & fit me in . Forgot to show them on my phone in my texts when my appointment was sent to me& the date & time with no other messaging sent about any cancellations on my phone. Thank you.


StarStarStarStarStar Online presence review —    (Patient since 2018)

I enjoy being able to look at my account online, anytime in the privacy of my home.


StarStarStarStarStar I like everything about Houser/Newman —    (Patient since 2017)

I like the reminders for the appointment on line and on my phone. The ladies working in the office are friendly and professional. The Dr. is very thorough in his exam and he lets you know what he finds in plain English.


StarStarStarStarStar I had a wonderful experience from the start of ... —    (Patient since 2018)

I had a wonderful experience from the start of the reminding me to make an appointment and then the reminders . The staff was pleasant and treated you like a human and not a number . And the Dr. Was Fabulous I couldn’t ask for a better visit . Thanks again


StarStarStarStarStar This was my first visit to your office. The wom... —    (Patient since 2018)

This was my first visit to your office. The woman behind the front desk was sweet, and very efficient. She gave me information in regards to my insurance plan, and was quick about getting my information processed and into the system. It's always nice when someone makes you feel welcome! After my exam, I was informed that there was a 45 minute wait to meet with the woman whom would help me pick out glasses. I had to reschedule another appointment for a whole week later. I already knew which frames I would have liked to order. It seems if she would've taken the time to listen to me, I could've completed everything in one visit.


StarNo StarNo StarNo StarNo Star Good doctors, poor service —    (Patient since 2018)

The woman who orders the glasses, Brittany, has a really bad attitude and is very rude. I had no problems with my visit up to that point. I actually ended up leaving without ordering new glasses, and will be taking my prescription to another eyeglass store to purchase them. She didn’t want to help me find the right size glasses for my daughter, and then was tiffed because she didn’t agree with the ones we needed up choosing. She kept trying to keep us from looking at the designer frames, and was insistent that we chose frames from the sections covered by our insurance, even though I told her I didn’t mind paying the difference. Overall, I just didn’t like her condescending attitude and won’t be purchasing eyeglasses from Houser Newman,


StarStarStarStarNo Star The service was friendly. —    (Patient since 2017)

The service was friendly.


StarStarStarStarStar Great service, very professional and first visi... —    (Patient since 2018)

Great service, very professional and first visit and I was in and out in less than 1 hour.


StarStarStarStarStar Always feel the people that work there treat th... —    (Patient since 2018)

Always feel the people that work there treat the customer like they care. They are very friendly and professional in what they do. That is why I come back i trust in there knowledge.


StarStarStarStarStar visiting this office is always a pleasure but t... —    (Patient since 2018)

visiting this office is always a pleasure but there is always an issue with my insurance, I have a primary and a secondary so there is always some confusion. I think the problem has been resolved.


StarStarStarStarStar The lady who took me back & started the exam wa... —    (Patient since 2018)

The lady who took me back & started the exam was very friendly & helpful. The doctor also was friendly & helpful.


StarStarStarNo StarNo Star When I called to make my appointment I was told... —    (Patient since 2018)

When I called to make my appointment I was told they accept my insurance. When I got to my appointment they said it would be 35.00 which I was not prepared for. It would have been helpful if the woman making the appointment for me would have went over what I would have to pay out of pocket.


StarStarStarStarStar very professional place and nice people.. —    (Patient since 2018)

very professional place and nice people..


StarStarStarStarStar Good visit but----- —    (Patient since 2018)

Good visit except I had to wait 15 minutes till some checked me out. A woman finally helped me but I had to stand in the waiting room where everyone could hear what was being said and the employee was miserable!!!!


StarStarStarStarStar Excellent care, competent doctor and staff —    (Patient since 2018)

Excellent care, competent doctor and staff


StarStarStarStarStar Very professional service. No long wait, appoin... —    (Patient since 2018)

Very professional service. No long wait, appointment was kept on time.


StarStarStarStarStar emergency visit —    (Patient since 2017)

This was an emergency visit. Was seen without an appointment. Was seen almost immediately upon arrival.


StarStarNo StarNo StarNo Star My stress level has gone up thinking about seei... —    (Patient since 2017)

My stress level has gone up thinking about seeing Dr. Newman. I want to get answers to my questions but he seems to be too busy to even listen to my concerns. He keeps telling me everything looks good but then I get a paper telling me I have Bilateral nonexudative age-related macular degeneration. What the hell does that even mean. My computer won't even accept nonexudative as a word. ... early dry stage???????????? I just had cataracts removed and this paper says I have "other secondary cataract". Why?? What is that about? I wish I had this paper while seeing the doctor so they could explain and interpret all the abbreviations.(armd, qam, pciol) Now I have and appointment for Fields and photos, but is this REALLY necessary? I had to pay into the hundreds of $$$$$$$$$$ the last time. My family has a history of glaucoma and my Uncle lost his sight so I have to be careful but am I being taken advantage of?


Reply

I have attempted to reach out to you by phone numerous times and left several messages asking you to return my call. Please call the main office and press extension 247 and I will assist you with answering your questions that were posed above.

StarStarStarStarStar I highly recommend this practice. Staff is cour... —    (Patient since 2018)

I highly recommend this practice. Staff is courteous, patient, and professional. Dr. Spangler is a great Doctor, and spends the time with you as needed. You leave with a thorough exam, questions answered, and glasses spot on once you receive them!!


StarStarStarStarNo Star Had a bad experience with one of the optometris... —    (Patient since 2017)

Had a bad experience with one of the optometrists, but thankfully the company fixed the issue and replaced the lens with my correct prescription. Dr. Tang was wonderful and actually took her time with me.


StarStarStarStarStar  —    (Patient since 2017)

no wait time pleasant receptionist and assistants


StarStarStarStarStar I was treated nicely by all staff members and I... —    (Patient since 2018)

I was treated nicely by all staff members and I thank them all for that.....


StarStarStarStarStar Dr Pancher is a wonderful eye Dr Great perso... —    (Patient since 2018)

Dr Pancher is a wonderful eye Dr Great personality


StarStarStarStarStar The girls were great! Nice office had late app... —    (Patient since 2018)

The girls were great! Nice office had late apptmt yet I was helped to pick out frames not rushed to get done at all ...I appreciated that.


StarStarStarStarStar  —    (Patient since 2017)

Very pleased with recent cataract surgery. Dr. Newman and staff made me comfortable and did a great job. I would not hesitate to recommend the practice to anyone needing eye care.


StarStarStarStarStar Enjoy visit! —    (Patient since 2018)

Everyone is very helpful, and you are comfortable talking to any of the staff.


StarStarStarStarStar  —    (Patient since 2018)

I was very pleased to be seen quickly and felt I was given utmost care! Thank you!


StarStarStarStarStar Reminders —    (Patient since 2017)

I like that you use text and emails for reminders. It helps those of us with lots of appointments with other professionals to keep dates and times straight.


StarStarStarStarStar Do it right and visit this office! —    (Patient since 2018)

I visited this office at the urging of a friend after receiving an eye disease diagnosis from another doctor, which I received treatment for a few years. Switching to Houser Newman was the best decision I ever made in regards to my eye care. Friendly staff & top notch professional doctors. I can’t say enough about Dr. Pancher. He’s the best in his field and he learned my previous doctor misdiagnosed me! I should’ve done it right the first time and visited this office!


StarStarStarStarStar Everyone at the Palmerton Office are so pleasan... —    (Patient since 2017)

Everyone at the Palmerton Office are so pleasant. They make you feel right at home. My last visit was a hoot. I was laughing at some of the tech's experiences remodeling her home while waiting for the doctor. Made the wait more pleasurable.


StarStarStarStarStar Quick, kind service. I felt very comfortable. —    (Patient since 2018)

Quick, kind service. I felt very comfortable.


StarStarStarStarStar  —    (Patient since 2017)

The staff and doctor were very professional with their work. Thank You.


StarStarStarStarStar Great facility  —    (Patient since 2017)

HouserNewman is a good place to get professional courteous eye care. I have never had any problems that could not be taken care of


StarStarStarStarStar Anyone who I talk to that states they have eye ... —    (Patient since 2017)

Anyone who I talk to that states they have eye problems I tell them go to Houser Newman. Besides the Dr's being excellent the staff is as well. Well organized and efficient.


StarStarStarStarStar  —    (Patient since 2017)

Everyone is very friendly and helpful. They explain things as they go.


StarStarStarNo StarNo Star I felt dr. Was rushed. When i made a comment or... —    (Patient since 2017)

I felt dr. Was rushed. When i made a comment or asked a question i was dismisted. I understans dr. Has overload of paitients. The exam covered all things related to ..my condition


StarStarStarStarStar  —    (Patient since 2017)

Everyone was very friendly and efficient at their job.


StarStarStarStarStar Friendly staff and personnel all the way. —    (Patient since 2017)

Friendly staff and personnel all the way.


StarStarStarStarStar Best staff and love the new Dr —    (Patient since 2017)

Best staff and love the new Dr


StarStarStarStarStar  —    (Patient since 2017)

all associates are pleasant and very professional. most important they all look happy, which leads me to believe it has a great working and caring environment, and wonderful doctors. what more could a patient want.


StarStarStarStarStar Highly skilled professionals. —    (Patient since 2017)

We're very fortunate to have Dr. Newman in our area. He's very skilled at what he does. No need to travel to Philadelphia to get top notch treatment. I highly recommend.


StarStarStarStarStar I love Dr. Houser! She always lets me know what... —    (Patient since 2017)

I love Dr. Houser! She always lets me know what is best for my condition.


StarStarStarStarStar Appointment was excellent. The staff very help... —    (Patient since 2017)

Appointment was excellent. The staff very helpful. The establishment was very clean. The doctor is great.


StarStarStarStarStar Was more efficient than in the past. —    (Patient since 2017)

Was more efficient than in the past.


StarStarStarStarStar Very accommodating staff as I had several quest... —    (Patient since 2017)

Very accommodating staff as I had several questions to be answered.


StarStarStarStarStar Patient ... —    (Patient since 2017)

For all the years I've been coming, I've never been disappointed.


StarStarStarStarStar I was very pleased with the new dr that did my ... —    (Patient since 2017)

I was very pleased with the new dr that did my tests. She was great. Did a great job and actually told me a lot of what she did. Helped me too on the fact I have cataracts And helped me with an appointment with dr Newman. As always it was a pleasure and this year it was even better with the new dr. I will be back in march to see dr Neumann for my cataracts.


StarStarStarStarStar Excellent Servicing... very professional & frie... —    (Patient since 2017)

Excellent Servicing... very professional & friendly (with a smile :-) ) No double booking ... on time appointments. Examination with up-to-date equipment with personal care an importance ...Dr. Houser is very knowledgeable, very pleasant and listens to her patents.


StarStarStarStarStar I am always very pleased with my visits with Dr... —    (Patient since 2017)

I am always very pleased with my visits with Dr. Newman. He is very personable and takes time to address my concerns.


StarStarStarStarStar Great Experience —    (Patient since 2017)

Friendly staff every step of the way through my appointment. Dr Pancher was very thorough with his exam and I felt confident in ordering a new pair of glasses.


StarStarStarStarStar I couldn't have received better attention from ... —    (Patient since 2017)

I couldn't have received better attention from the staff... they were professional and fun!


StarStarStarStarStar Always an informative visit, would very likely ... —    (Patient since 2017)

Always an informative visit, would very likely recommend their service. Cataract removal a year ago was easier than I expected, after observing how parents had their's removed, elsewhere. Outcome was excellent, Staff and Doctor (s) all, made the experience rather easy.


StarStarStarStarStar Great to have this eye care locally in Palmerto... —    (Patient since 2017)

Great to have this eye care locally in Palmerton!!!


StarStarStarStarStar Professional and Caring —    (Patient since 2017)

The professionalism and warm helpful care here will keep me coming back and referring. Only downside was a “no cell phones” sign- most times one’s cell keeps them entertained and calm while awaiting their turn.


Reply

Great idea to change the wording on our signs to read something like "Please place cell phones on silent while in the office". We totally understand the distraction that the cell phones provide. Happy New Year!

StarStarStarStarNo Star Staff was attentive and friendly. Provided info... —    (Patient since 2017)

Staff was attentive and friendly. Provided information to inform me what was or about to take place. Exam was through


StarStarStarStarStar Great online presence especially reminders of a... —    (Patient since 2017)

Great online presence especially reminders of appointments


StarStarStarStarStar Service was prompt, the total time in the facil... —    (Patient since 2017)

Service was prompt, the total time in the facility was approx. 1 hour.


StarStarStarStarStar The Dr took the time to explain what was going ... —    (Patient since 2017)

The Dr took the time to explain what was going on with my eyes and made recommendations accordingly. Very pleased with the service I received.


StarStarStarStarStar Best eye care I have ever received. The most pr... —    (Patient since 2017)

Best eye care I have ever received. The most professional group of individuals I have ever interacted with. I can tell they have my eye care in their best interest.


StarStarStarStarStar Professional, knowledgeable, friendly, and cari... —    (Patient since 2017)

Professional, knowledgeable, friendly, and caring! What more can one say?


StarStarStarStarNo Star Pancherstudied my past history in detail, all t.. —    (Patient since 2017)

Pancherstudied my past history in detail, all the way back to my first visit.Impressive.


StarStarStarStarStar Dr. Pancher is pleasant, thorough and professio... —    (Patient since 2017)

Dr. Pancher is pleasant, thorough and professional. Answers all of your questions, not rushed.


StarStarStarStarStar Everybody was pleasant and professional.  —    (Patient since 2017)

Everybody was pleasant and professional.


StarStarStarStarStar Knowledgeable, friendly, thorough —    (Patient since 2017)

Knowledgeable, friendly, thorough


StarStarStarStarStar I enjoyed coming to the Nesquehoning office. Ev... —    (Patient since 2017)

I enjoyed coming to the Nesquehoning office. Everyone was really nice and answered any questions that I had.


StarStarStarStarStar Always pleased with the staff and service, Good... —    (Patient since 2017)

Always pleased with the staff and service, Good Job


StarStarStarStarStar IT WAS MY FIRST VISIT TO YOUR OFFICE. ALL PERSO... —    (Patient since 2017)

IT WAS MY FIRST VISIT TO YOUR OFFICE. ALL PERSONNEL WERE PROFESSIONAL & COURTEOUS. DR. TANNER WAS VERY THOROUGH WITH MY EXAMINATION & EXPLAINED THINGS CLEARLY.


StarStarStarStarStar the staff at houser and newman is very efficien... —    (Patient since 2017)

the staff at houser and newman is very efficient and puts you at ease I know the gentjeman who was in the room when I had cataract surgery was very nice.


StarStarStarStarStar All staff are professional & cant do enough to ... —    (Patient since 2017)

All staff are professional & cant do enough to help the patients


StarStarStarStarStar The service you and your staff was very overwhe... —    (Patient since 2017)

The service you and your staff was very overwhelming


StarStarStarStarStar  —    (Patient since 2017)

I'm happy with the amount of time the staff spends with me. And I appreciate the the way Dr. Newman explains things thoroughly.


StarStarStarStarStar Both Dr. Angela and the staff are very professi... —    (Patient since 2017)

Both Dr. Angela and the staff are very professional and helpful.


StarStarStarStarStar  —    (Patient since 2017)

Being a first timer I was very nevous about the whole thing. And the way we pay for it . I thought with all of Medicare and my Supplement it would all be paid for but I got a bill for $295.00 . .


StarStarStarStarStar Brittany was professional and personable, and h... —    (Patient since 2017)

Brittany was professional and personable, and helped me with my frames in a timely manner. I've been wearing glasses for over 40 years, and Houser Newman got my prescription right the first time, and stands behind their products. Highly recommend Houser Newman!


StarStarStarStarStar waiting over 15 minutes to check out is unaccep... —    (Patient since 2017)

waiting over 15 minutes to check out is unacceptable, especially when there are 3 people behind the desk (no one was on the business phone); however staff was on their personal cell phone. The girl who did check me out was rude! I deal with this office for the physician; however, someone should look very close at the front desk staff, their efficiency and the way they treat the patients. (I have witnessed in the past, the staff being very rude to people checking in for appointments) This is uncalled for as most of the patients are elderly!


StarStarStarStarStar I have been coming to your offices for over 22 ... —    (Patient since 2017)

I have been coming to your offices for over 22 years, starting with Dr. Ben and now Dr. Angela. All of my questions have been answered. I was in yesterday for a field vision test. Prior to that I had an eye chart exam and a pressure test with a portable device which showed pressure readings of 17 in each eye. I said that this reading was incorrect. The stationary machine showed readings of 14 & 6, which I believe were more accurate. If there is such a wide varience with a portable device, why use it all if I am ging to get the standard blue light test.


StarStarStarStarStar This office is very efficient, accommodating an... —    (Patient since 2017)

This office is very efficient, accommodating and friendly.


StarStarStarStarStar Appreciate the courteous service. —    (Patient since 2016)

Appreciate the courteous service.


StarStarStarStarStar Irene -Nesquehoning —    (Patient since 2017)

I've been going to Houser-Newman for many years....I wouldn't trust my eyes to anyone else. All the doctors are experienced, professional and very nice. I feel safe and comfortable with all of them.


StarStarStarStarStar I arrived for my appointment at 8:15, and by th... —    (Patient since 2017)

I arrived for my appointment at 8:15, and by the appointment time of 8:30, I was in the surgery center, waiting to be seen. Within 10 minutes I was being pre-examed, with BP readings and instructions as to the procedure. Extremely thorough. I was taken in and the doctor performed the laser procedure, and I was back on the road by 9:20. Very pleased with the service and the procedure.


StarStarStarStarStar employees . —    (Patient since 2017)

All the employees are so nice and friendly. Procedure was so quick.


StarStarStarStarStar I was a scaredy cat. —    (Patient since 2017)

My lasik procedure was painless. I had clearer vision instantaneously! Everything was so much brighter in color too. Nothing to be afraid of. And I could hop in my car and drive myself home. All within a very short time. Excellent service.


StarStarStarStarStar very professional, and friendly —    (Patient since 2017)

very professional, and friendly


StarStarStarStarStar Everyone there was courteous and professional. ... —    (Patient since 2017)

Everyone there was courteous and professional. In the end it turns out I do not need new glasses. I was glad no one tried to tell me I did or sell me glasses I did not need.


StarStarStarStarStar Thank you for Excellent Service  —    (Patient since 2017)

<3 Houser Newman Associated. There you can care for all your eye needs Dr. Houser removed my catracts she is awesome and caring, professional. Well rounded in her field and on the cutting edge with her professional knowledge as a Doctor. She is simple the Best. Then also there is the friendly caring and knowledgable staff. In a nuts shell the Staff/ Docotors are AMAZING. I would recommend Houser Newman Associates to Everyone. Thank you for caring for my eye needs. Great job. Fondly, Steven Michael Bushkill, PA.( patient 4 years)


StarStarStarStarNo Star Follow Up Visit —    (Patient since 2017)

Prompt and professional as usual


StarStarStarStarStar diagnosed problem and corrected promptly —    (Patient since 2017)

diagnosed problem and corrected promptly


StarStarStarStarStar I received prompt attention from my ophthalmolo... —    (Patient since 2017)

I received prompt attention from my ophthalmologist and everything was explained clearly.


StarStarStarStarStar Available Treatment —    (Patient since 2017)

Competent staff provide effective and wide range of eye treatments for patients in Carbon and nearby counties via their main and satellite offices.


StarStarStarStarStar Very nice people,always enjoy going there. —    (Patient since 2017)

Very nice people,always enjoy going there.


StarStarStarStarStar Super convenient to have eyes exams, vision tes... —    (Patient since 2017)

Super convenient to have eyes exams, vision testing, and optical services all in one place!


StarStarStarNo StarNo Star Service time vs. waiting time.  —    (Patient since 2017)

The actual services received were fine.The waiting time was terrible. My total time in the building was two hours and thirty five minutes. The actual services received took less than twenty minutes; the other two plus hours was waiting between stations. The wait time at the Mahoning office is a common complaint I have heard from other patients.


StarStarStarStarStar Entire staff is friendly, accomodating and prof... —    (Patient since 2017)

Entire staff is friendly, accomodating and professional


StarStarStarStarStar I am well pleased with my Doctor. —    (Patient since 2017)

I am well pleased with my Doctor.


StarStarStarStarStar Very short wait! Always a good experience! —    (Patient since 2017)

Very short wait! Always a good experience!