Holt Eye Care

Dr. Houser, Dr Cousineau, Dr Lefevre

Star Star Star Star Star 917 Reviews

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Reviews

StarStarStarStarStar Awesome Dr's and staff.  —    (Patient since 2017)

Awesome Dr's and staff.


StarStarStarStarStar My exam was very thorough —    (Patient since 2017)

My exam was very thorough and the Dr. took the time nessesary to take care of my issues and make me feel comfortable.


StarStarStarStarStar Review of Office Visit —    (Patient since 2017)

The staff was professional and friendly. I received a friendly greeting on entering the office and guided to the exam room. The data collection and exam by the staff was very thorough.


StarStarStarStarStar  —    (Patient since 2019)

The Doctor was very friendly, approachable, listen and explain things . Too time and didn’t rush things. Made me very comfortable.


StarStarStarStarStar Prompt, friendly, efficient, professional. —    (Patient since 2017)

Prompt, friendly, efficient, professional.


StarStarStarStarStar Always so welcoming —    (Patient since 2017)

Always so welcoming. Friendly, didn't have to wait at all.


StarStarStarStarStar Happy to see me —    (Patient since 2018)

When you enter Holt Eye Care, everyone is friendly and I feel a genuine appreciation from the staff for choosing to have my vision care through them.


StarStarStarStarStar Glad I saw the doctorStaff was very profession... —    (Patient since 2018)

Glad I saw the doctor Staff was very professional.


StarStarStarStarStar Houser and Team are Awesome  —    (Patient since 2017)

I have always enjoyed my experience at Holt Eye Care and will continue to be a patient until there is no longer a Holt Eye Care


StarStarStarStarStar I'm always pleased with the service at Holt Eye... —    (Patient since 2017)

I'm always pleased with the service at Holt Eye Care.


StarStarStarStarStar My visit was fantastic. Every staff member I w... —    (Patient since 2019)

My visit was fantastic. Every staff member I worked with was extremely helpful and kind. I felt very comfortable which is so important to me. I have had bad experiences at Eye Care places before and it is not something I take lightly. From the moment I walked in to the moment I stepped out, I felt very thankful to have found an Eye Care place that works for me. I recommend Holt Eye Care 100%


StarStarStarStarStar Outstanding customer care with wonderful profes... —    (Patient since 2019)

Outstanding customer care with wonderful professionalism.


StarStarStarStarStar Dr. Houser is always very attentive and takes t... —    (Patient since 2019)

Dr. Houser is always very attentive and takes the extra time to answer all my questions. Very compassionate and concise. Thank you!


StarStarStarNo StarNo Star The good and the bad.  —    (Patient since 2019)

I returned to Holt Eye Care after trying other places because I think their examinations are more thorough. Dr. Cousineau did a very good exam and I am very pleased with my prescription. Now to the less than pleasant. The experience of picking my frames out and returning to pick up my glasses was less than pleasant to say the least. The bedside manner of the crew working that side of the practice made me feel rushed and kind of in the way. I'm hoping to not have to return for any concerns regarding my glasses, because my concerns were pretty much brushed aside. I will return for my exams, but I'll take my prescription elsewhere where I have experienced much better customer service.


StarStarStarStarStar Excellent visit with my Eye Doctor —    (Patient since 2017)

As usual my visit went just fine. I was greeted promptly and did not wait very long to get my appointment underway. At this point the only thing that I did not or have not gotten yet was the Refills on my eye drops have not been called in to my pharmacy yet but it's only been two days so that is not really a problem. Thank you, Robert


StarStarStarStarStar Awesome place...great docs and staff. Friendlie... —    (Patient since 2019)

Awesome place...great docs and staff. Friendliest people you can imagine.


StarStarStarStarStar I picked up 2 pair of glasses that I ordered la... —    (Patient since 2016)

I picked up 2 pair of glasses that I ordered last week and received great service!


StarStarStarStarStar Quick service. Well organized —    (Patient since 2019)

Quick service. Well organized


StarStarStarStarStar Great expirience from check in to check out.  —    (Patient since 2017)

Great experience from check in to check out.


StarStarStarStarStar No complaints as usual. Barely a wait in the w... —    (Patient since 2017)

No complaints as usual. Barely a wait in the waiting room. Outstanding care by the doctor and staff.


StarStarStarStarStar Always a wonderful experience! —    (Patient since 2017)

Always a wonderful experience!


StarStarStarStarStar Thanks, Holt Eye Care —    (Patient since 2017)

Thanks, Holt Eye Care. I had a pain in my eye which wasn't going away. I was seen quickly and am on the mend!


StarStarStarStarStar Very kind and knowledgeable! —    (Patient since 2019)

Very kind and knowledgeable!


StarStarStarStarStar The staff and doctors at Holt Eye Care are high... —    (Patient since 2019)

The staff and doctors at Holt Eye Care are highly professional, compassionate, educational and responsive to urgent problems.


StarStarStarStarStar Very professional and friendly staff and very k... —    (Patient since 2019)

Very professional and friendly staff and very knowledgeable about their craft.


StarStarStarStarStar You have a great friendly practice. You saw a p... —    (Patient since 2019)

You have a great friendly practice. You saw a problem and did what you had to to get me seen by a specialist the same day.


StarStarStarStarNo Star Quick help when I needed it!! —    (Patient since 2017)

I'd been having a problem with my right eye for a week. I called the office to see if anyone could see me and they were able to get me in that day. I really appreciated the fast response.


StarStarStarStarStar 5 stars. Very Professional and knowledgeable te... —    (Patient since 2018)

5 stars. Very Professional and knowledgeable team


StarStarStarStarStar Great people work here! Very professional and ... —    (Patient since 2016)

Great people work here! Very professional and understanding.


StarStarStarStarStar Seeing clearly and looking good! —    (Patient since 2017)

I scheduled my appointment after being overdue for my eye exam; was able to get in within just a few days. My eye exam went well; Dr Houser was great and took time to answer all of my questions and concerns. The technicians were very helpful! I am terrible at picking out my own glasses. The Technicians took the time to help me find the perfect frames while staying within my insurance limits. Thank you Holt Eye Care!


StarStarStarStarStar Very efficient! Love the Saturday hours.  —    (Patient since 2017)

Very efficient! Love the Saturday hours.


StarStarStarStarStar .Great service!!!.. —    (Patient since 2017)

I always get wonder serve and appreciate the helpful staff!


StarStarStarStarStar Pleased with recent visit —    (Patient since 2017)

Was seen for 1st time by Dr Austin, and was very pleased. I had been a patient of Chris Kramer’s for many years, then was switched to Dr Michelle LeFever. Since she is no longer with the practice, I asked for someone who likes working with contact wearers, and was very happy with the info he shared, his approach to addressing my situation, as well as his demeanor. I would certainly recommend Dr Austin to anyone who wears contacts.


StarStarStarStarStar Best eye doctors I've ever been to. They're gre... —    (Patient since 2017)

Best eye doctors I've ever been to. They're great with kids especially, happy to answer all my questions, and very knowledgeable. I would never go anywhere else.


StarStarStarStarStar  —    (Patient since 2017)

Great place to get eye care. Dr. Elizabeth Cousneau is awesome, very thorough, explains things well. I've been going here for many years. Great staff. Highly recommend.


StarStarStarStarStar A+ —    (Patient since 2016)

Everyone is great. I have been a long time patient here.


StarStarStarStarStar Very friendly staff! I was treated with respec... —    (Patient since 2019)

Very friendly staff! I was treated with respect and made to feel comfortable. Now hopefully I will be as happy with my new pair of glasses!


StarStarStarStarStar Always professional, thorough and courteous! —    (Patient since 2017)

Always professional, thorough and courteous!


StarStarStarStarStar Receptionist was so sweet and helpful. The doct... —    (Patient since 2019)

Receptionist was so sweet and helpful. The doctor was great and personable as well. After my eye exam, I tried on what seemed like 50 pairs of glasses while the receptionist picked some for me to try on and gave me her honest opinion on return. I love the glasses I ended up with and felt zero pressure to spend more or pick more, even though I was made aware of my options. As long as I’m in the Lansing area, I won’t go anywhere else.


StarStarStarStarStar Great place! —    (Patient since 2017)

We always have great service. We have seen different doctors and they are all amazing. Very thorough and make sure you understand what is going on.


StarStarStarStarStar Holt Eye Care is great! I've never been more i... —    (Patient since 2017)

Holt Eye Care is great! I've never been more impressed with an office staff. I have had previous eye problems and very much appreciate the thoroughness of the care I have received here. The doctors take the time to do a good examination and are willing to spend extra time to ensure they have a complete picture of the patient's vision and eye health.


StarStarStarStarStar Great Place !!Have been coming here for a few ... —    (Patient since 2017)

Great Place !! Have been coming here for a few years now with no complaints. I recommend them to everyone.


StarStarStarStarStar Great staff! —    (Patient since 2019)

Great staff! Quick and efficient exam, answered all of our questions, and helped us choose some frames.


StarStarStarStarStar Friendliness from Start to Finish, would highly... —    (Patient since 2019)

Friendliness from Start to Finish, would highly recommended.


StarStarStarStarStar I just have annual visits but every single one ... —    (Patient since 2017)

I just have annual visits but every single one is great! I will really miss Dr. LeFevre but all of the Doctors are excellent. All of the staff is excellent! Great customer service and very professional!


StarStarStarStarStar Was seen promptly. Any questions addressed. —    (Patient since 2017)

Was seen promptly. Any questions addressed.


StarStarStarStarStar Great! —    (Patient since 2017)

Doctor was great and answered all my questions.


StarStarStarStarStar Great appointments for usl —    (Patient since 2017)

Great appointments for usl


StarStarStarStarStar High-Quality Care —    (Patient since 2017)

I was quite happy of the comprehensive service I received.


StarStarStarStarStar All of the staff was very kind and helpful thro... —    (Patient since 2019)

All of the staff was very kind and helpful throughout my appointment from check in through check out. Dr. Houser was very personable and informative throughout my eye exam, more so than any other ophthalmologist I have worked with before.


StarStarStarStarStar Excellent, especially with children. Highly rec... —    (Patient since 2019)

Excellent, especially with children. Highly recommend!


StarStarStarStarStar I always have a good experience at Holt Eye Car... —    (Patient since 2017)

I always have a good experience at Holt Eye Care. They are very courteous and always helpful. Eye exam goes very well.


StarStarStarStarStar The best! —    (Patient since 2017)

Awesome staff and always great service. Questions are answered and if anything comes up between appointments, they're always ready to help.


StarStarStarStarStar Dr. Houser is wonderful! He was able to see me... —    (Patient since 2017)

Dr. Houser is wonderful! He was able to see me on very short notice, which I appreciate. He has been my regular doctor for many years and takes very good care of me & my eyes. I highly recommend Dr. Houser & Holt Eye Care.


StarStarStarStarStar Everyone here is friendly, professional. —    (Patient since 2017)

Everyone here is friendly, professional, and always a pleasure to see.


StarStarStarStarStar Diane Moore —    (Patient since 2017)

I could not have had a better visit. The tech who set me up for the doctor was great and had me taken care of better than any previous visits. (Can't remember her name - Samiya?) Sorry. We got along great.


StarStarStarStarStar Very pleased. With all the staff. Everyone wa... —    (Patient since 2019)

Very pleased. With all the staff. Everyone was great to work with and very knowledgeable


StarStarStarStarStar Holt Eye Care! —    (Patient since 2017)

Holt Eye Care is courteous, professional, and convenient.


StarStarStarStarStar The experience with my daughter was amazing! Fr... —    (Patient since 2019)

The experience with my daughter was amazing! From the second I walked in everyone was pleasant! The gentleman that roomed my daughter and administered her eye test was incredible!! Thank you for making my day easy!


StarStarStarStarStar Overall great experience —    (Patient since 2019)

Everything went very well. Everyone was very nice. My only complaint is that the place is a little hard find. There needs to be a sign on the outside of the building somewhere.


StarStarStarStarStar  —    (Patient since 2019)

very friendly and helpfull .


StarStarStarStarStar I was in a jam. I needed a eye exam in a hurry.... —    (Patient since 2019)

I was in a jam. I needed a eye exam in a hurry. They worked me in and whete very friendly.


StarStarStarStarStar Great staff and service —    (Patient since 2018)

My appointment with Dr. Houser and Jen was very professional and the doctor left me feeling like he listened to my vision concerns and offered new ideas for my contact prescription. I left that day with trial lenses but after a week was not sure how I felt about them. Front desk encouraged me to return for an appointment with Jen to review. She was GREAT! Explained how the contacts worked, tested my vision and explained clearly that I was indeed getting a good result for my needs. She was right and I have adjusted well to the new prescription. Thank you to the whole staff!


StarStarStarStarStar Always very nice, professional, and helpful! —    (Patient since 2019)

Always very nice, professional, and helpful!


StarStarStarStarStar Everyone was very nice and helpful. —    (Patient since 2019)

Everyone was very nice and helpful.


StarStarStarStarStar I'm VERY Pleased with Dr. Hall. VERY Informativ... —    (Patient since 2019)

I'm VERY Pleased with Dr. Hall. VERY Informative and Determined to help me beat the Advancement of Glaucoma that has already claimed 20% of My Right eye. Also i Wanna give SPECIAL PROPS To Miss Sangi or Sanji. She is 1 AWESOME Optician ( i think) Anyway Please keep her as my Optician. She is Nothing short of the nicest and Sweetest Assistant to Dr. Hall. Always lets me know the game plan for my visit and Always answers any concerns i may have. I'm VERY Satisfied with the Treatment from The Reception when i check until i Leave. You have a Customer for Life!!


StarStarStarStarStar Very professional staff, and very welcoming en... —    (Patient since 2017)

Very professional staff, and very welcoming environment. So glad they support teaching our next generation of eye care specialists. Dr. Houser very professional, courteous, knowledgable and kind demeanor.


StarStarStarStarStar Rest Assured —    (Patient since 2019)

You can always rest assured that the team at Draper have taken their time and given you the best possible professional service.


StarStarStarStarNo Star Staff were nice, knowledgeable and services wer... —    (Patient since 2019)

Staff were nice, knowledgeable and services were provided timely. My only concern was stating I was there to update my eyeglass prescription, which should have cost me around $10, and later being told I had to pay $40 instead. I was clear from the beginning what I wanted when speaking to staff (nice woman name Jill, I believe) and was told someone would review billing w/me. That didn’t occur, and at the end of my appt I was charged $40 instead because it was somehow communicated I wanted to update my contact lens prescription as well, which I didn’t. I believe the doctor also misunderstood my questions regarding differences in my prescription w/my eyeglasses vs contacts. Thankfully I had the monetary resources to cover the unplanned overage, but ideally I would’ve preferred getting the service I specifically requested or at least had someone explain billing and receive my consent prior to the appt being administered and being told I owed $30 more than what I planned to pay.


StarStarStarStarStar every one was very friendly and curtious and... —    (Patient since 2017)

every one was very friendly and curtious and helpful


StarStarStarStarStar This was my sons first visit to the eye doctor.... —    (Patient since 2019)

This was my sons first visit to the eye doctor. He is two. All of the staff were very nice and patient with him. It was a great experience for him. I would recommend this place 100%!!!


StarStarStarStarStar Customer Service —    (Patient since 2017)

Everyone there is helpful and kind. I like the hometown feeling.


StarStarStarStarStar Never had a bad appointment!  —    (Patient since 2016)

I started getting my eyes checked at Holt Eye Care because the reviews were good. I’ve been so pleased that my entire family has their vision checked!


StarStarStarStarStar Everyone was very professional and nice. It was... —    (Patient since 2018)

Everyone was very professional and nice. It was a very efficient visit!


StarStarStarStarStar Have been coming to Holt eye care for year... —    (Patient since 2017)

Have been coming to Holt eye care for years. Excellence in service, friendliness and eye care. I would be glad to recommend them to everyone that needs eye care.


StarStarStarStarStar Great eye care and selection of frames.  —    (Patient since 2019)

Great eye care and selection of frames.


StarStarStarStarStar awesome service and genuinely nice personnel!!... —    (Patient since 2019)

awesome service and genuinely nice personnel!!


StarStarStarStarStar  —    (Patient since 2017)

I was very pleased in my last appointment and it was very helpful to know what I had was not urgent but yet it helped me to know that I was all right


StarStarStarStarStar Awesome customer service  —    (Patient since 2019)

This office was phenomenal. Almost everyone was so friendly.


StarStarStarStarStar Always a great experience —    (Patient since 2017)

We always have a great experience with Dr. Cousineau and her staff!


StarStarStarStarStar  —    (Patient since 2018)

My experience there was great. The staff was friendly and knowledgeable. The most impressive part was that the doctor absolutely nailed my prescription. When she was done I was shocked how clear I could see.


StarStarStarStarStar Holt Eye Care staff are Terrific!. —    (Patient since 2018)

promptly got me in. All staff are professional and kind, very helpful. I wouldn't go anywhere else.


StarNo StarNo StarNo StarNo Star I have never had a problem when I came in for a... —    (Patient since 2017)

I have never had a problem when I came in for an eye checkup or for new lens or glasses. I have been a patient for years.


StarStarStarStarStar Everyone was very professional. I was taking c... —    (Patient since 2017)

I was greeted upon arrival and asked if I needed a coffee or a beverage. Everyone was very professional. I was taking care of in a timely manner. I was there for a pink eye exam and a receptionist asked if I would like them to turn down the lights. A very thoughtful gesture! My exam was very thorough and done quickly.


StarStarStarStarStar Friendly fabulous service. —    (Patient since 2017)

Friendly fabulous service.


StarStarStarStarStar Everyone is kind,cheerful, and professional.  —    (Patient since 2017)

Everyone is kind,cheerful, and professional.


StarStarStarStarStar The entire staff is welcoming the minute you wa... —    (Patient since 2016)

The entire staff is welcoming the minute you walk in. They are eager to answer any questions or concerns you have. Dr. Cousi eau is very professional yet makes you feel ery comfortable. She answers my questions with great detail and is genuinely concerned about my eye health. Dr. Cousineau is always researching the newest tecnology to better serve her patients.


StarStarStarStarStar Amazing friendly professional. Extremely helpf... —    (Patient since 2017)

Amazing friendly professional. Extremely helpful with multiple needs


StarStarStarStarStar Have always enjoyed my eye appointments. The pe... —    (Patient since 2017)

Have always enjoyed my eye appointments. The people are always friendly and very helpful.


StarStarStarStarStar  —    (Patient since 2017)

The staff is friendly, office is clean.


StarStarStarStarStar  —    (Patient since 2017)

I had a great visit. The front desk, technicians and person who helped me order new lenses for my glasses were all extremely friendly and engaged in interesting conversations with me. It made me feel like I was truly valued as both a patient and person at Holt Eye Care. Service was quick and enjoyable.


StarStarStarStarStar Holt Eye Care Staff was excellent! Knowledgeabl... —    (Patient since 2019)

Holt Eye Care Staff was excellent! Knowledgeable, attention to detail and caring.


StarStarStarStarStar Everyone did a great job. All the staff were a ... —    (Patient since 2017)

Everyone did a great job. All the staff were a pleasure to speak with.


StarStarStarStarStar Another good appointment - everything went well... —    (Patient since 2018)

Another good appointment - everything went well


StarStarStarStarStar I love Holt Eye Care —    (Patient since 2019)

I love Holt Eye Care, the staff is awesome and Dr. LeFevre really cares about her patients. I had an emergency with my eye and they were able to fit me in not just for the initial emergency but for 2 follow ups to make sure that my eye was healing properly.


StarStarStarStarStar Love Holt Eye Care! All of the staff is so frie... —    (Patient since 2017)

Love Holt Eye Care! All of the staff is so friendly and accommodating to my schedule!!!


StarStarStarStarStar  —    (Patient since 2017)

Your staff was pleasant and professional. I had broken my glasses and they not only attempted to fix them they found an immediate opening for me to see Dr. Houser.


StarStarStarStarStar You all are very nice and informative. —    (Patient since 2018)

You all are very nice and informative.


StarStarStarStarStar Do you need an Eye Doctor!!... —    (Patient since 2017)

If you do not have a place to get your Eyes Examined Holt Eye Care is the place to go.


StarStarStarStarStar  —    (Patient since 2017)

I'm so glad I found your office.


StarStarStarStarStar Outstanding..... —    (Patient since 2017)

Everyone was very kind... I was greed with a smile... As I was going through my eye exam Ms. Sonji did an excellent job of explaining what are for n what that are looking for...


StarStarStarStarStar alec aaron —    (Patient since 2016)

on time and professional. I was informed of my condition


StarStarStarStarStar I Love Dr K. She is kind, brilliant, goes above... —    (Patient since 2017)

I Love Dr K. She is kind, brilliant, goes above and beyond and truly cares about her patients. I have been going to her for almost twenty years.


StarStarStarStarStar Great experience from the doctor, tech, and the... —    (Patient since 2019)

Great experience from the doctor, tech, and the person ordering my glasses


StarStarStarStarStar Great experience.  —    (Patient since 2019)

Great experience. Everyone was so knowledgeable, friendly and helpful.


StarStarStarStarStar First time to Holt Eye Care and I was pleased! ... —    (Patient since 2019)

First time to Holt Eye Care and I was pleased! The staff was friendly and easy to work with. The doctor was very easy to talk to and made the visit an enjoyable experience as far as going to the eye doctor goes. Will definitely be going back.


StarStarStarStarStar Clean, organized facility. No pressure staff. —    (Patient since 2018)

Clean, organized facility. No pressure staff.


StarStarStarStarStar We have always had great service at Holt Eye Ca... —    (Patient since 2017)

We have always had great service at Holt Eye Care. The doctors are professional, skilled and kind. The rest of the staff are friendly and so helpful! I would highly recommend them!


StarStarStarStarStar  —    (Patient since 2019)

Very friendly staff and Dr.


StarStarStarStarStar Switched to Holt Eye Care —    (Patient since 2018)

Switched to Holt Eye Care last year because my former optometrist had retired. Just had my second visit (One full year) and I am extremely happy with their care. Everyone from the Doctors to the front office staff are very friendly and professional. Only way I see myself leaving their care is if my kids start their own practice. Jorge Gomez


StarStarStarStarStar Excellent care by the Dr. and the office staff.... —    (Patient since 2019)

Excellent care by the Dr. and the office staff.


StarStarStarStarStar Visit was as always, friendly and efficient.  —    (Patient since 2017)

Visit was as always, friendly and efficient.


StarStarStarStarStar Always pleasure visiting this office - pleasan... —    (Patient since 2018)

Always pleasure visiting this office - pleasant staff and always accommodating our needs.


StarStarStarStarStar Exceptional  —    (Patient since 2016)

Everyone is always very nice from walking in the door to the time you leave. Each time I visit I rarely wait just a few minutes before being taken back and my exam is always very thorough. The doctor listens to me if I have any problems. The lady helping me with glasses was also very nice, helping me pick out frames and explaining all the costs. I was once referred here and have since moved out of the immediate area but I still come back.


StarStarStarStarStar I love Holt Eye Care. My family has been going ... —    (Patient since 2017)

I love Holt Eye Care. My family has been going there for over ten years and we have continued to make the drive even though we do not live in the area anymore. Everyone at Holt Eye Care is friendly and helpful. Appointments are easy to schedule even around our busy lives and we are able to get in and out in a timely manner.


StarStarStarStarStar I had a wonderful experience that Holt Eye Care —    (Patient since 2019)

Holt Eye Care office has a very comfortable atmosphere. Everyone was super friendly. And the doctor took plenty of time to explain everything to me.


StarStarStarStarStar Great staff, good hours, love Holt Eye Care! —    (Patient since 2017)

Great staff, good hours, love Holt Eye Care!


StarStarStarStarStar Always a thorough and great experience.  —    (Patient since 2017)

Always a thorough and great experience.


StarStarStarStarStar I’ve been a client/patient of Draper Eyewear f... —    (Patient since 2016)

I’ve been a client/patient of Draper Eyewear for 40 years so that tells you something. The doctors and staff are very professional and thorough.


StarStarStarStarStar I have been a patient here for over 10 years an... —    (Patient since 2017)

I have been a patient here for over 10 years and wouldn't think of going anywhere else for my eye care.


StarStarStarStarStar Friendly and knowledgeable  —    (Patient since 2017)

I love how friendly and knowledgeable everyone is.


StarStarStarStarStar Pleasant, friend)y professional and prompt.  —    (Patient since 2017)

Pleasant, friend)y professional and prompt.


StarStarStarStarStar Holt Eye Care is a great place to work with. —    (Patient since 2016)

Dr Houser and his staff are very thorough and communicate in a way that is easily understood. I've been a patient for many years and it is always a pleasure to go to Holt Eye Care.


StarStarStarStarStar The office is very professional.  —    (Patient since 2017)

The office is very professional.


StarStarStarStarStar Excellent visit for the entire family. Multiple... —    (Patient since 2016)

Excellent visit for the entire family. Multiple appointments were managed efficiently and given that we ordered 6 pairs of glasses as well as contacts, the time spent there was extremely reasonable.


StarStarStarStarNo Star  —    (Patient since 2016)

The doctor did not have my full report. She said it was not on the computer. A little discerning. Not sure if she had my whole history.


StarStarStarStarStar It was good and always good to see Dr. Cousinea... —    (Patient since 2016)

It was good and always good to see Dr. Cousineau & enjoyed Jill


StarStarStarStarStar This was our family's first time visiting and w... —    (Patient since 2018)

This was our family's first time visiting and was very pleased with our experience! The staff was great and very helpful.


StarStarStarStarStar I had a great experience here.  —    (Patient since 2018)

I had a great experience here. I got a more thorough exam than the other eye doctor I went to. The staff was very nice.


StarStarStarStarStar Great practice!! —    (Patient since 2016)

Everyone is sooo friendly & great with my two year old son. The doctor take time to explain everything & answer questioned !


StarStarStarStarStar The staff at Holt Eye Care is always exemplaril... —    (Patient since 2016)

The staff at Holt Eye Care is always exemplarily. I look forward to each visit as I know I will be well taken care of.


StarStarStarStarStar Positive vibeswith appointment. Question billin... —    (Patient since 2018)

Positive vibeswith appointment. Question billing. It was explained as billed incorrect and is being taken care of.


StarStarStarStarStar Draper is truly Special!! —    (Patient since 2018)

I wouldn't trust my eyes to anyone else but, Draper Eyewear. The quality goes, before the name goeson!


StarStarStarStarStar Excellent service. They got me in same day I s... —    (Patient since 2018)

Excellent service. They got me in same day I stopped in for a glasses adjustment.


StarStarStarStarStar The staff at Holt Eye Care are excellent. They ... —    (Patient since 2016)

The staff at Holt Eye Care are excellent. They were friendly, personable, and professional. The whole process of exam through eyeglass purchase was fast but very thorough.


StarStarStarStarStar Staff were friendly and professional. Staff ex... —    (Patient since 2017)

Staff were friendly and professional. Staff explained in layman terms any questions we had.


StarStarStarStarStar Staff were very friendly. Great experience onc... —    (Patient since 2016)

Staff were very friendly. Great experience once again!


StarStarStarStarStar Staff was very cordial, and friendly. Efficien... —    (Patient since 2017)

Staff was very cordial, and friendly. Efficient also.


StarStarStarStarStar My visits are always pleasant. They are very ef... —    (Patient since 2017)

My visits are always pleasant. They are very efficient yet pleasant to deal.


StarStarStarStarStar  —    (Patient since 2017)

Best of the best! Everyone on the team is professional and friendly. Exemplary customer service!


StarStarStarStarStar Great office, staff and doctors. —    (Patient since 2018)

Great office, staff and doctors.


StarStarStarStarStar I was pleased with the quick service, great ga... —    (Patient since 2018)

I was pleased with the quick service, great gals that made me feel comfortable. Every person in office, was great. Thanks to gal who set me up with new glass frames and fixed my wife glasses, so they do not fall off in a downward dog position. Yoga class.


StarStarStarStarStar Everyone is very pleasant and professional. —    (Patient since 2017)

Everyone is very pleasant and professional.


StarStarStarStarStar Great service as always.  —    (Patient since 2017)

Great service as always. I especially appreciate the thoroughness with which my eyes are checked. I feel that nothing is being missed.


StarStarStarStarStar Fast, Comprehensive Eye Care —    (Patient since 2018)

Fast, Comprehensive Eye Care


StarStarStarStarStar Holt Eye Care is always professional and helpfu... —    (Patient since 2018)

Holt Eye Care is always professional and helpful. I can rely on very positive interactions from everyone working there.


StarStarStarStarStar regular eye exam —    (Patient since 2017)

I understand the importance of having regular eye exams to take care of your vision. I'm happy that Dr Houser o d a professional and knows what he's doing.


StarStarStarStarStar Great visit as usual. We love all the caring a... —    (Patient since 2017)

Great visit as usual. We love all the caring and helpful people at Holt Eye care


StarStarStarStarStar Positive Experience —    (Patient since 2018)

Each person on the staff with whom I had interaction was kind and informative. The Doctors who took care of me and my son were exceptionally good at explaining what we needed to know to make informed decisions. I am glad I became a patient.


StarStarStarStarStar The doctor and staff are friendly and helpful. ... —    (Patient since 2018)

The doctor and staff are friendly and helpful. They took the time to help me feel comfortable and explained all procedures thoroughly.


StarStarStarStarStar I love this practice.  —    (Patient since 2017)

I love this practice. I get such great care and everyone is so friendly and knowledgeable.


StarStarStarStarStar Your site is clean and easy to use. —    (Patient since 2017)

Your site is clean and easy to use.


StarStarStarStarStar I really appreciate being fitted in on Thursday... —    (Patient since 2016)

I really appreciate being fitted in on Thursday, Oct 4, and I want to thank Dr. Cousineau for her help! The drops worked.


StarStarStarStarStar got me in quickly due to an eye issue —    (Patient since 2017)

got me in quickly due to an eye issue


StarStarStarStarStar Holt Eye Care is a state of the art, eye care f... —    (Patient since 2018)

Holt Eye Care is a state of the art, eye care facility. 🌟🌟🌟🌟🌟


StarStarStarStarStar Great service as always. Customer friendly.  —    (Patient since 2017)

Great service as always. Customer friendly.


StarStarStarStarStar I felt very comfortable  —    (Patient since 2018)

I felt very comfortable and walked out feeling confident that the doc had my best interest at heart and that came with the news of having cataracts at the age of 35. He spent a lot of time explaining what that means to me.


StarStarStarStarStar Great service and professional staff —    (Patient since 2018)

Great service and professional staff


StarStarStarStarStar I would Highly recommend anyone to Holt Eye Car... —    (Patient since 2017)

I would Highly recommend anyone to Holt Eye Care. They are always on Time, which I like very much. The Staff are Very Courteous and Friendly to their Patients. They always have a Smile on their Face and have a very Good Sense of Humor, while they maintain a Professional Attitude.


StarStarStarStarStar Draper eyewear staff & service —    (Patient since 2017)

Draper Eyewear has the friendliest, most professional staff who provide top notch service in every area of eye care. I 100% trust and have come to rely on their plan of care for all my eye health needs, and their selection of glasses is some of the finest I've seen.


StarStarStarStarStar  —    (Patient since 2017)

dose a out standing, friendly makes you feel like part of the family, you feel comfortable.


StarStarStarStarStar Great Doctor and nice staff. Enjoyed my appoint... —    (Patient since 2018)

Great Doctor and nice staff. Enjoyed my appointment and felt at ease the whole time.


StarStarStarStarStar Wonderful staff! Great experience.  —    (Patient since 2018)

Wonderful staff! Great experience.


StarStarStarStarStar Our family loves Holt Eye Care —    (Patient since 2017)

My kids and I love Holt eye care. We work with Dr. Cousineau and she is just the best. So welcoming, informative, and easy to talk to. The entire staff is excellent, and we feel like we are in the best care when there. I highly recommend!


StarStarStarStarStar I have been using Draper Eye care since 2015. P... —    (Patient since 2017)

I have been using Draper Eye care since 2015. Prior to this I went to many other providers with very poor service or inferior product. I haven't experienced any problems with the staff or products and the price is similar or better than those providers.


StarStarStarStarStar Friendly staff! —    (Patient since 2017)

The whole team at Draper Eye Care in Downtown Lansing are very pleasant and fun to work with. Very convenient to go to when you work downtown too.


StarStarStarStarStar  —    (Patient since 2016)

Dr. Cousineau always does such a great job, especially with children!


StarStarStarStarStar Excellent service, friendly staff and a wide va... —    (Patient since 2017)

Excellent service, friendly staff and a wide variety of frames to choose from!


StarStarStarStarStar You sent me this message 4 times. —    (Patient since 2018)

You sent me this message 4 times.


StarStarStarStarStar Everyone is friendly, professional, and do an e... —    (Patient since 2017)

Everyone is friendly, professional, and do an excellent job.


StarStarStarStarStar Wonderful place —    (Patient since 2018)

This was my first visit to Holt Eye care and I was thoroughly impressed. I was greeted promptly and was in and out in a reasonable time. The thing that impressed me most is the friendliness of staff not just to the customers but also to their co-workers. I will continue to go there and will let other people know what a wonderful place this is and that they really care about your eye sight.


StarStarStarStarStar All the staff at Holt Eye Care are wonderful!! ... —    (Patient since 2018)

All the staff at Holt Eye Care are wonderful!! Make me feel very comfortable and so helpful. Great patient care


StarStarStarStarStar Entend to stay with Dr. Houser & Holt Eye Care.... —    (Patient since 2017)

Entend to stay with Dr. Houser & Holt Eye Care.


StarStarStarStarStar Trisha was so sweet when I checked in, Sara was... —    (Patient since 2017)

Trisha was so sweet when I checked in, Sara was awesome, doctor was great and as always Jen just does an awesome job!!


StarStarStarStarStar Doctors and staff did a great job from beginnin... —    (Patient since 2018)

Doctors and staff did a great job from beginning to end. Great smiling faces and very eager to answers any questions.


StarStarStarStarStar Excellent follow-up visit after my cataract sur... —    (Patient since 2017)

Excellent follow-up visit after my cataract surgery. Very pleasant staff!!!!


StarStarStarStarStar The best doctor's visit ever! —    (Patient since 2017)

Everyone at Holt Eye Care is very friendly and knowledgeable. Dr. Lefevre is my favorite. She's very energetic and fun! The fact that she remembered me after an entire year (my first visit there) means the doctors here pay attention to their patients.


StarStarStarStarStar Even though I miss Dr. Kramer, I am very happy ... —    (Patient since 2017)

Even though I miss Dr. Kramer, I am very happy being a patient of Dr. LeFevre. She is great.


StarStarStarStarStar Great service, great with kids —    (Patient since 2018)

Dr. Cousineau has been wonderful with my youngest son, who got glasses at the age 4. She seems really vested in his long-term eyesight and the overall health of his eyes. Little ones are very rough on glasses and we’ve been in several times for adjustments and fixes. The office has been very understanding and helpful. They were even able to provide us with replacement frames when my son broke them the day before we were leaving for Disney World. I myself have seen both Dr. Cousineau and Dr. Houser and have been pleased with the visits. Very friendly and knowledgeable.


StarStarStarStarStar Very prompt service. Quick in and out. —    (Patient since 2017)

Very prompt service. Quick in and out and everyone was very friendly and professional. No pressure to purchase anything extra.


StarStarStarStarStar I genuinely enjoy appointments at Holt Eye Care... —    (Patient since 2017)

I genuinely enjoy appointments at Holt Eye Care. The clerical, nursing, and medical staff are invariably kind and reassuring, and I always receive care that is both prompt and comprehensive. The diagnostic tools appear to be state of the art, and I appreciate knowing they are doing everything they can to support my vision.


StarStarStarStarStar Everyone I saw was professional and courteous. ... —    (Patient since 2017)

Everyone I saw was professional and courteous. I was called back promptly upon arrival, and all services were delivered efficiently. When selecting frames, I was treated with respect and patience. Overall, a great experience as always.


StarStarStarStarStar Quality Care  —    (Patient since 2017)

If your looking for great care and friendly staff this is your place.


StarStarStarStarStar The two occasions I've had eye exams at Holt Ey... —    (Patient since 2016)

The two occasions I've had eye exams at Holt Eye Care have been more than pleasant. The technicians and eye doctor are always very friendly and a joy to speak with. I truly enjoy going for my examination even if I have to get my eyes dilated each time!


StarStarStarStarStar Great Results! —    (Patient since 2017)

They improved my Chronic Dry Eye problem to the point where....it's no longer a problem!!!


StarStarStarStarStar It's always a positive experience to visit your... —    (Patient since 2017)

It's always a positive experience to visit your office. Everyone is pleasant and professional. The doctors take the time to explain things completely. During my most recent visit I appreciated the opportunity to try new state of the art equipment. Very cool. Thank you.


StarStarStarStarStar I rate eye care as 5 star. —    (Patient since 2017)

I rate eye care as 5 star.


StarStarStarStarStar Excelkent service. Amy was amazing  —    (Patient since 2017)

Excelkent service. Amy was amazing


StarStarStarStarStar Always Friendly —    (Patient since 2017)

Walked right in for my appointment. I was just picking up new glasses, getting a lens cut for an old pair and picking out/ordering sunglasses. All was all fast and efficient.


StarStarStarStarStar Very friendly and helpful staff —    (Patient since 2017)

Very friendly and helpful staff


StarStarStarStarStar Excellent Customer Service —    (Patient since 2016)

Everyone was so friendly. They are efficient, yet I never felt rushed. They answered all my questions and met all my needs. I was off and on my way with my contact lenses in hand. No waiting.


StarStarStarStarStar Great experience! —    (Patient since 2016)

Dr. Cousineau is so great with small children! Even ones who ask a million questions during their appointments!


StarStarStarStarStar Dan Snapp —    (Patient since 2018)

We are very pleased with staff and our visit.


StarStarStarStarStar This is the best place to go at Holt Eye Care. —    (Patient since 2017)

This is the best place to go at Holt Eye Care. It is the best and it is kind for so many reasons. I have been going for a long time and it just keeps getting better and better than before.


StarStarStarStarStar Would like to thank the whole Staff and Dr. Hou... —    (Patient since 2017)

Would like to thank the whole Staff and Dr. Houser for the Excellent Service that is given at Holt Eye Care. They make you feel like Family and they are very kind, Courteous and Pleasant to be around. They go out of their way to make you feel comfortable while waiting to see the Doctor and after they take you back for whatever you need to have done to your Eyes. They have a very Good sense of Humor, which I really enjoy and it helps keep you relaxed. I would Highly Recommend Holt Eye Care for all who needs to see an Eye Doctor.


StarStarStarStarStar Excellent care and customer service at Holt Eye... —    (Patient since 2017)

Excellent care and customer service at Holt Eye Care


StarStarStarStarStar Very organized friendly office.  —    (Patient since 2018)

Very organized friendly office.


StarStarStarStarStar None. —    (Patient since 2016)

Everyone truly acts as though they care about my well-being. I trust you !!


StarStarStarStarStar Wonderful eye care and superb staff!!!! —    (Patient since 2018)

Wonderful eye care and superb staff!!!!


StarStarStarStarStar Great thorough exam for both me and my daughter... —    (Patient since 2018)

Great thorough exam for both me and my daughter. Friendly caring staff that is patient with a 6 year old.


StarStarStarStarStar Time. —    (Patient since 2017)

The only problem is that I had to wait a half hour for the doctor after I had seen the assistant. If that happens again I will just wait out in the front room.


StarStarStarStarStar Was not as bad as i feared it would be —    (Patient since 2018)

Was not as bad as i feared it would be


StarStarStarStarStar This was an awesome experience. Everyone was ni... —    (Patient since 2018)

This was an awesome experience. Everyone was nice and very considerate


StarStarStarStarStar Wow...fabulous customer service!!! I went in fo... —    (Patient since 2018)

Wow...fabulous customer service!!! I went in for contacts and I had my 9month old with me. The woman that helped me entertained my daughter and efficiently got my eyes checked and new contacts that were much more comfortable.


StarStarStarStarStar Friendly, patient and informative!! I highly re... —    (Patient since 2018)

Friendly, patient and informative!! I highly recommend them as your eye care doctors!


StarStarStarStarStar  —    (Patient since 2017)

It is always a pleasant experience coming for my checkup


StarStarStarStarStar Love this place❤️ I would recommend this place ... —    (Patient since 2018)

Love this place❤️ I would recommend this place aaa the best place to go to.


StarStarStarStarStar Best place to get glasses and exams  —    (Patient since 2018)

Best place to get glasses and exams


StarStarStarStarStar Holt Eye Care is thorough and friendly. I have ... —    (Patient since 2017)

Holt Eye Care is thorough and friendly. I have a rare medical issue and they made sure they knew exactly what they needed to watch extra carefully for because of it. I couldn’t be happier with them!!


StarStarStarStarStar Friendly and thorough. —    (Patient since 2017)

It's nice to walk into a business and feel welcome and at home. Wonderful staff, up to date on new techniques, and a great choice in frames for glasses wearers.


StarStarStarStarStar I appreciate the professional medical care Dr. ... —    (Patient since 2017)

I appreciate the professional medical care Dr. Cousineau and Gabby gave me yesterday!


StarStarStarStarStar Chronic Dry Eye Solution —    (Patient since 2017)

Dr. Amy has been helping me with chronic dry eye. My eyes feel so much better, it is such a relief. It is clear this is an issue she cares about helping patients with. Thank you, Dr. Amy!


StarStarStarStarStar Very professional service.  —    (Patient since 2018)

Very professional service.


StarStarStarStarStar All the staff are so friendly and personable. T... —    (Patient since 2018)

All the staff are so friendly and personable. They make you feel important. Such an enjoyable experience!


StarStarStarStarStar  —    (Patient since 2017)

Professional and polite as always.


StarStarStarStarStar  —    (Patient since 2018)

Everyone was great except the guy in the glasses area. He basically blew off my questions and said he didn't know then a lady of your staff came over and answered my question.


StarStarStarStarStar Best eye care service in Lansing area!! —    (Patient since 2018)

Of all eye care locations over many years since coming in two years ago this is the best and most friendly service I have ever received.


StarStarStarStarStar Great Place! —    (Patient since 2017)

Friendly staff, short wait times, not a problem to come back for adjustments.


StarStarStarStarStar Very professional and down to earth. I have nev... —    (Patient since 2017)

Very professional and down to earth. I have never had a bad visit. I have been going to Holt Eye Care for two years now.


StarStarStarStarStar I was very pleased everything was very thorough... —    (Patient since 2017)

I was very pleased everything was very thorough, I will recommend.


StarStarStarStarStar  —    (Patient since 2018)

I felt the staff - especially the front office reception was exceptional. The young lady went out of her way to be helpful, to check my status with my insurance company, and medical coverage and making recommendations on the best time to receive the services I need. She did this with a very positive attitude and made me feel like this is someone who really enjoys her job.


StarStarStarStarStar Holt Eye Care has been by far the best Eye Doctor —    (Patient since 2016)

Holt Eye Care has been by far the best Eye Doctor my wife & I have ever gone too. The entire staff is exceptionally kind, helpful, easy to talk with & knowledgeable. The specific frames that I have always gotten are available at Holt Eye Care which is nice because my previous Eye Doctor no longer carried them.My frames have always come in just prior to the time given. The location is ideal due to only living a few blocks away.


StarStarStarStarStar Always good. . —    (Patient since 2017)

Always good. Appreciate the friendly smiles.


StarStarStarStarStar 5 stairs from me..Was very pleased with everyth... —    (Patient since 2018)

5 stairs from me..Was very pleased with everything and everyone.. Thank you for your kindness


StarStarStarStarStar I always enjoy my appt. time with the staff of ... —    (Patient since 2018)

I always enjoy my appt. time with the staff of Holt Eye Care...Not only are they all very professional but are the friendliest bunch of great people... I like the new technology that you are using to better check my eyes and how well my vision is...Keep up the good work... 5 STAR RATING...


StarStarStarStarStar Excellent Service, as always - The reason we co... —    (Patient since 2017)

Excellent Service, as always - The reason we continue to utilize Holt Eye Care for all of our vision needs!


StarStarStarStarStar I have only been a patient of dr. houser for 2 ... —    (Patient since 2017)

I have only been a patient of dr. houser for 2 years, switching since dr. kramer left. i very much enjoy his professionalism, courtesy & kindness. he is upfront with my diagnosis and explains everything very throughly.


StarStarStarStarStar  —    (Patient since 2017)

Excellent job. Would recommend to everyone.


StarStarStarStarStar My second visit to this establishment! The peo... —    (Patient since 2016)

My second visit to this establishment! The people and the doctor are always pleasant!


StarStarStarStarStar The usual great service! Prompt and friendly! —    (Patient since 2017)

The usual great service! Prompt and friendly!


StarStarStarStarStar You were promptly on time. Unusual for doctors... —    (Patient since 2016)

You were promptly on time. Unusual for doctors.


StarStarStarStarStar They are always friendly and knowledgeable. —    (Patient since 2017)

They are always friendly and knowledgeable.


StarStarStarStarStar I would not go any place else for my eye care! ... —    (Patient since 2017)

I would not go any place else for my eye care! Everyone who works at Holt Eye Care is wonderful!


StarStarStarStarStar Very nice & helped with some concerns  —    (Patient since 2017)

Very nice & helped with some concerns


StarStarStarStarStar Special Treatment at Holt Eye Care —    (Patient since 2017)

I always go away feeling I have been given special treatment by Holt Eye Care. They never rush me through to the next patient.


StarStarStarStarStar  —    (Patient since 2016)

The Staff and Doctors at Holt Eye Care are both personable and professional. My appointments with them are always timely and just a pleasant experience. I wholeheartedly recommend their practice.


StarStarStarStarStar So glad that I found Dr. Houser. I have never ... —    (Patient since 2017)

So glad that I found Dr. Houser. I have never been treated so well from the Doctor and his Staff. I would highly recommend him to anyone.


StarStarStarStarStar Excellent client service & Care.  —    (Patient since 2017)

Excellent client service & Care.


StarStarStarStarStar Definitely would recommend. I have been going t... —    (Patient since 2017)

Definitely would recommend. I have been going to Holt Eye Care for over 5 years and I will go no where else. The staff are so very nice and the Doctors are great and knowledgeable.


StarStarStarStarStar Doctor and staff very friendly and professional... —    (Patient since 2016)

Doctor and staff very friendly and professional


StarStarStarStarStar Great place for eye care —    (Patient since 2016)

I have been going to Holt Eye Care for several years. Its a great facility, friendly staff, and care about their patients / customers. There is a great selection of glasses. They use the latest technology. Give them a call and they will take care of you. For contact they will work with you to find what works best with a verity of options.


StarStarStarStarStar Staff were professional and friendly. —    (Patient since 2017)

Staff were professional and friendly.


StarStarStarStarStar Treatment for Dry Eye —    (Patient since 2017)

I have suffered from chronic dry eye for several years due to rosacea. Dr. Amy Cousineau finally gives me hope this can be treated! There may not be a cure, but there are treatments that can help. Big shout out to Dr. Amy! One of the most telling attributes of a business is how the front line (reception, in this case) staff behave. They are pleasant and friendly, so are likely treated well. I am happy to give my business to a place that has doctors up on the latest in education and treatment, as well as treats their staff well.


StarStarStarStarStar I thought everyone there was awesome. Very f... —    (Patient since 2017)

I thought everyone there was awesome. Very friendly


StarStarStarStarStar First visit to the office and I am very pleased... —    (Patient since 2017)

First visit to the office and I am very pleased with the personnel and facilities. I would highly recommend it.


StarStarStarStarStar Excellent eye care professionals.  —    (Patient since 2017)

Excellent eye care professionals.


StarStarStarStarStar Welcoming and Informative —    (Patient since 2017)

I love going to this office. I feel welcome to ask questions, to ask for clarification when I don't understand something, and the staff is great at explaining everything that is going on.


StarStarStarStarStar Holt Eye Care was professional, friendly, and ... —    (Patient since 2017)

Holt Eye Care was professional, friendly, and timely. I had a great experience throughout the whole process from assessment to eyewear fitting.


StarStarStarStarStar Great for pediatric patients! —    (Patient since 2016)

Dr. Cousineau does so great with the pediatric patients! My son had an appointment yesterday, and wanted to go back again today!


StarStarStarStarStar After suffering with allergies in my eyes for m... —    (Patient since 2016)

After suffering with allergies in my eyes for more than a week, I was in need of help to relieve the itching and burning watering eyes. I called on a Friday morning and was offered an appointment in an hour. The staff was so friendly and courteous. No more Ready Care for allergies, I will go to Holt Eye Care.


StarStarStarStarStar The staff is courteous and friendly. I was take... —    (Patient since 2017)

The staff is courteous and friendly. I was taken into my last appointment promptly and had virtually no wait time. With the ongoing situation with my eyes, it is nice to be able to have a doctor and staff with whom I am completely comfortable and in whom I have total confidence.


StarStarStarStarStar As always, the doctors and staff are amazing!  —    (Patient since 2017)

As always, the doctors and staff are amazing!


StarStarStarStarStar Extremely Satisfied. Looking forward to return... —    (Patient since 2017)

Extremely Satisfied. Looking forward to returning.


StarStarStarStarStar Holt eye Care is amazing. Wouldn't think of goi... —    (Patient since 2017)

Holt eye Care is amazing. Wouldn't think of going anywhere else! Doctors and staff are professional and friendly. With Jenny's help and knowledge I ordered two pair of glasses that I love!


StarStarStarStarStar Very Professional Service —    (Patient since 2017)

Very Professional Service. Great Staff. Was advised of what was going on during the complete examination. Great Service.


StarStarStarStarStar Trusting dr. Houser means i trust his staff. C... —    (Patient since 2017)

Trusting dr. Houser means i trust his staff. Called for my daughter and i to see if we can get in 2 days later. Found 2 openings and trust all of them there so it didn't matter who were seen. Been comfortable with each doctor we have seen over the years. Thank you


StarStarStarStarStar This was an excellent service —    (Patient since 2017)

This was an excellent service


StarStarStarStarStar Everybody was in a great mood and very enjoyabl... —    (Patient since 2017)

Everybody was in a great mood and very enjoyable to be around. Very professional and just a few minutes of waiting time. A real pleasure. I will recommend them to people I know. It’s very much worth the time to drive from my home in Okemos.


Reply

Thank you, Katherine, for your positive review. We strive to make your visit a great one, please let us know if you need anything!

StarStarStarStarStar Awesome Staff!! —    (Patient since 2017)

Welcomed me when I arrived, such a great staff!! I highly recommend them for your eye care needs..


Reply

Tina, thank you for choosing us for your vision needs. So happy to have you added to our vision family.

StarStarStarStarStar The staff was friendly, prompt, and very helpfu... —    (Patient since 2017)

The staff was friendly, prompt, and very helpful. We will be back soon!


Reply

Matthew, thank you for your positive words. We are happy to have you as a New Patient with us. Thank you for entrusting your eye care with us.

StarStarStarStarStar Thank you  —    (Patient since 2017)

Thank you for excellent service. All who worked with me were fantastic.


Reply

Mary, thank you for taking the time to fill out a review for our practice. We appreciate you as a continued patient of ours, thank you for your loyalty.

StarStarStarStarStar Many thanks for a thorough exam and suggestions... —    (Patient since 2017)

Many thanks for a thorough exam and suggestions for better comfort and sight at my last visit.


Reply

Pat, thank you for taking the time to fill out a review. So thankful for your loyalty and entrusting us with your vision needs.

StarStarStarStarStar I get great objective and professional eye care... —    (Patient since 2017)

I get great objective and professional eye care services from Holt Eye Care. While my eyes are not changing much at the moment, getting critical feedback from highly trained professions is critical for my long term health.


Reply

Thank you so much for your survey! We are thankful to have you as our patient.

StarStarStarStarStar They take such good care of you, love this plac... —    (Patient since 2017)

They take such good care of you, love this place.


Reply

Rachelle thank you for taking the time to give us your feedback. We are so happy you are a patient with us.

StarStarStarStarStar I have never been to an office that had a more ... —    (Patient since 2017)

I have never been to an office that had a more friendly staff. From the time you walk in and are greeted by the front staff, to each interaction, I felt welcomed and valued as a customer.


Reply

Thank you so much for your review. We are so happy that you felt welcome and you are valued!

StarStarStarStarStar This is what I call customer service —    (Patient since 2017)

The younglady that did my testing is an awesome person. If I had my own business I would I would want someone just like her to interact with the customers. She made the exam experience fun.


StarStarStarStarStar I was very satisfied, and everyone was very fr... —    (Patient since 2017)

I was very satisfied, and everyone was very friendly. I rate them a 5.


StarStarStarStarStar The staff here is exceptional and very eager to... —    (Patient since 2017)

The staff here is exceptional and very eager to serve and accommodate your needs. Much better than the big box or retail chain stores.


StarStarStarStarStar Dr. Cousineau, the assistants and office staff ... —    (Patient since 2017)

Dr. Cousineau, the assistants and office staff are all wonderful people! They are particularly great working with my 7 year old to make her feel welcomed and comfortable. Always a pleasant experience for us!


StarStarStarStarStar Very good visit. Excellent doctor and staff. —    (Patient since 2017)

Very good visit. Excellent doctor and staff.


StarStarStarStarStar Friendly staff, knowledgeable doctors and a nic... —    (Patient since 2017)

Friendly staff, knowledgeable doctors and a nice, clean environment. My family has been going to Holt Eye Care for years and we have always been pleased. They are wonderful about explaining what they are doing during your exam and what your options are after the exam is complete. I recommend Holt Eye Care to anyone looking for a great eye experience!


StarStarStarStarStar I always love coming to my eye appointments! Lo... —    (Patient since 2017)

I always love coming to my eye appointments! Love the staff!!


StarStarStarStarStar Excellent  —    (Patient since 2017)

Everyone was very helpful , knowledgeable, and professional


StarStarStarStarStar Very happy with the doctors and staff. I live o... —    (Patient since 2017)

Very happy with the doctors and staff. I live out of town and they got me in right away. In my case this saved me a lot of pain. Thanks again for everything.


StarStarStarStarStar Thank you, for another amazing appointment —    (Patient since 2017)

Thank you, for another amazing appointment


StarStarStarStarStar Appreciate the service and care that I received... —    (Patient since 2017)

Appreciate the service and care that I received. Gal who did my initial eye exam was very sweet, only concern is she talks very soft and so for us older HOH people, might help if she talked louder. Young man who set me up in a new pair of glasses was very very nice as well and of course nothing but good things to say about Dr. Hauser. All staff has been more than nice. Thank you all


StarStarStarStarStar Best Eye Place EVER!!! —    (Patient since 2017)

Holt Eye Care has the BEST Doctors and Staff EVER! They enjoy working with my non-verbal special needs little girl. They take extra time with her and are willing to listen to my concerns and try new things. The whole office knows who she is and they are more than accommodating to all her needs. If you don't need glasses they don't make it seem like you do just to get money from you. The staff genuinely seems excited to see us when we arrive. I HIGHLY recommend Holt Eye Care to everyone.


StarStarStarStarStar My visits here are always nothing less than ama... —    (Patient since 2017)

My visits here are always nothing less than amazing. Never a long wait to see the Doctor. Everyone is very friendly and a huge help with any questions you have. The receptionist and the woman doing my pretesting, India, they both were so friendly and personable. My Doctor, Dr. Lefevre, was great as well! Very nice, explained everything about my vision very well, made sure I was happy and taken care of. I really enjoy this office!! Thank you!!!


StarStarStarStarStar Our whole family goes to Holt Eye Care. Five ou... —    (Patient since 2017)

Our whole family goes to Holt Eye Care. Five out of six of us wear glasses and they always take care of us quickly.


StarStarStarStarStar Friendly staff and efficient.  —    (Patient since 2017)

Friendly staff and efficient. Dr.Houser very personable and efficient. Personalized eyeware assistance and maintenance.


StarStarStarStarStar  —    (Patient since 2017)

Great experience, from start to finish.


StarStarStarStarStar Holt Eye Care efficient and professional  —    (Patient since 2016)

The entire group of professionals at Holt Eye Care are kind, competent, professional, courteous, and efficient! I look forward to the interactions and thorough work completed at this establishment.


StarStarStarStarStar Love Holt Eye Care —    (Patient since 2017)

Holt Eye Care is a great place. Very caring staff and wait times are very brief.


StarStarStarStarStar An all-around Good Experience —    (Patient since 2017)

I have found Holt Eye Care to be totally competent and totally friendly!


StarStarStarStarStar Great place to go!! —    (Patient since 2017)

Every time I come to have my eyes checked, I'm always very impressed by the amount of people that are employed here to make things run smoothly. Everyone is professsional and friendly.


StarStarStarStarStar Great staff and prompt care. —    (Patient since 2017)

Great staff and prompt care.


StarStarStarStarNo Star Previously I had Dr Kramer as my physician. Dr... —    (Patient since 2017)

Previously I had Dr Kramer as my physician. Dr Houser is also very attentive and good at his job. He is very sweet. My one concern is that I had to pay to try on different color contact lenses whereas before (with Dr Kramer) he would bring in the color contacts for me to try on right then and see which one we BOTH agreed we liked. With no charge whatsoever.


StarStarStarStarStar Great team of eye care professionals. Always pl... —    (Patient since 2017)

Great team of eye care professionals. Always pleasant and knowledgeable


StarStarStarStarStar Everything about the appointment was incredible... —    (Patient since 2017)

Everything about the appointment was incredible. The check in staff is friendly, offering coffee or tea, the assistant was great, although she didn't tell me her name so I don't know who she was. Dr C. was very outgoing, and worked hard to make sure all my questions were answered and all my needs were met. She is awesome.


StarStarStarStarStar I had an unexpected problem with my eye and I w... —    (Patient since 2017)

I had an unexpected problem with my eye and I was seen first thing the next morning. Dr. Houser was very thorough and explained my condition to me so I could understand it. I have been going to Holt Eye Care for many years and will continue to do so.


StarStarStarStarStar Great! I have always appreciated my Dr. and sta... —    (Patient since 2017)

Great! I have always appreciated my Dr. and staff at Holt Eye Care. They got me in quickly and made sure my time and money were spent wisely from the exam to ordering new contacts. Very friendly and helpful


StarStarStarStarStar Excellent eye care, exemplary customer service,... —    (Patient since 2017)

Excellent eye care, exemplary customer service, caring and compassionate people. Health care doesn't get any better than this.


StarStarStarStarNo Star Appreciate the online updates and reminders —    (Patient since 2017)

Appreciate the online updates and reminders


StarStarStarStarStar The staff is awesome. I always have a positive ... —    (Patient since 2016)

The staff is awesome. I always have a positive experience . The Dr is professional and never rushes me. I highly recommend this practice.


StarStarStarStarStar The care given by the Holt Eye Care Staff and D... —    (Patient since 2017)

The care given by the Holt Eye Care Staff and Dr. Houser was/is outstanding. I don't have on negative comment to make. They were friendly, professional, they have maintained that type of office atmosphere, that is rarely experienced. Thank you.


StarStarStarStarStar Excellent customer service experience  —    (Patient since 2017)

Excellent customer service experience Ty


StarStarStarStarStar Excellent —    (Patient since 2017)

Everyone is very professional and friendly. Almost no wait time.


StarStarStarStarStar Worth a look... —    (Patient since 2017)

I highly recommend Holt Eye Care to anyone searching for eye doctors and staff that know what they're doing. Professional, helpful, and courteous is what you'll find here. If something isn't quite to your liking about your glasses or contacts, the staff at Holt Eye Care will make it right. They have for me.


StarStarStarStarStar What a pleasant surprise! No long wait, both st... —    (Patient since 2017)

What a pleasant surprise! No long wait, both staff and sales staff were exceptional


StarStarStarStarStar FantasticI was able to get in immediately to t... —    (Patient since 2017)

Fantastic I was able to get in immediately to take care of a concern with my right eye. Always handled in a professional manner


StarStarStarStarStar Home away from Home... —    (Patient since 2017)

This is place is Awesome. Very Clean and the Staff are Excellent. They use Updated Equipment and they make your Visit like you were a Family Member. I would recommend Holt Eye Care to anyone who is seeking an Eye Doctor.


StarStarStarStarStar  —    (Patient since 2017)

The people at Holt Eye Care are great, and they take good care of my eyes.


StarStarStarStarStar I had an emergency. The office fit me in. The... —    (Patient since 2017)

I had an emergency. The office fit me in. They referred me to a specialist and he was able to help me. It was great that they could help me on such short notice.


StarStarStarStarStar  —    (Patient since 2017)

I've been a patient for a number of years and at each appointment the staff has always been friendly and helpful. The doctors and staff explain what each procedure is for and why. I like that! I would highly recommend Holt Eye Care to anyone looking for competent, thorough, and reliable eye care!


StarStarStarStarStar Customer Service champions! —    (Patient since 2017)

Willing to spend time to truly find out what the customer is looking for, as well as care about the products they put their name on. Well done.


StarStarStarStarStar Dr. Amy and Jen are fantastic!  —    (Patient since 2016)

Dr. Amy and Jen are fantastic! They really listen and so care about their patients.


StarStarStarStarStar Great experience. Staff was all very kind and h... —    (Patient since 2017)

Great experience. Staff was all very kind and helpful. Tim was amazing at helping me pick out my new glasses.


StarStarStarStarStar Always happy with the staff and Doctor. Everyo... —    (Patient since 2017)

Always happy with the staff and Doctor. Everyone is always friendly, efficient and professional.


StarStarStarStarStar Awesome staff! Very friendly, accommodating and... —    (Patient since 2017)

Awesome staff! Very friendly, accommodating and professional!!!! Super excited to bring my family here!!


StarStarStarStarStar Genuine people who really care.... —    (Patient since 2017)

Holt Eye Care has a very genuine staff. The staff is very professional and accommodating.


StarStarStarStarStar As always a very enjoyable experience. —    (Patient since 2017)

As always a very enjoyable experience.


StarStarStarStarStar Every one of the staff is pleasant and friendly... —    (Patient since 2017)

Every one of the staff is pleasant and friendly. I do enjoy coming to Holt Eye Care for my check-ups and I can't think of anything you should change. Dr.Langhorst is great and is really on top of his game. Good Doctor.


StarStarStarStarStar It was a very good visit and the complete staff... —    (Patient since 2017)

It was a very good visit and the complete staff was great.


StarStarStarStarStar Excellent Service —    (Patient since 2017)

Very professional and knowledgeable. Impressive professional office.


StarStarStarStarStar Great Experience  —    (Patient since 2017)

This was mine and my sons first visit to Holt Eye Care and it was great. The staff and Dr are courteous, professional and friendly. Their prices are reasonable and I will be going back.


StarStarStarStarStar Great service.  —    (Patient since 2017)

Great service. Very happy with the service. Really liked the doctor and how he and the staff didn't push me to buy something. My price was very reasonable.


StarStarStarStarStar Wonderful staff and service —    (Patient since 2017)

This was our first visit to Holt eye care, and coming from Lens Crafters, it was such a positive experience. My husband and I both discovered we were way over prescribed and it was great to have the help of your staff and Dr. Amy to assist us in getting things back on track. We are both happy with the visit, and plan to continue to come to Holt eye care.


StarStarStarStarStar I ❤️ My Eye Care professionals —    (Patient since 2017)

As tedious as eye exams can be, I can always count on Holt Eye Care professionals to make me comfortable. To a person, they are kind, solicitous and friendly.


StarStarStarStarStar I would recommend this practice to anyone who w... —    (Patient since 2017)

I would recommend this practice to anyone who was looking for eye care. This office is very professional & caring.


StarStarStarStarStar Very helpful ...  —    (Patient since 2017)

Very helpful ... tech (India) was helpful and Dr was awesome, she was kind and had a good sense of humor ... enjoyable visit


StarStarStarStarStar Very comfortable and friendly office. I would... —    (Patient since 2017)

Very comfortable and friendly office. I would not hesitate to recommend the office to others!!!


StarStarStarStarStar Very nice people to work with had a great exper... —    (Patient since 2017)

Very nice people to work with had a great experience


StarStarStarStarStar Very pleasant experience.  —    (Patient since 2017)

Very pleasant experience. Everyone on the staff at Holt Eye Care are extremely friendly and helpful. I'll recommend them to anyone needing eye care!


StarStarStarStarStar Friendly, good to work with. Really caring.want... —    (Patient since 2017)

Friendly, good to work with. Really caring.want to make sure you are happy with you choice.


StarStarStarStarStar Everything was great! As always!! —    (Patient since 2017)

Everything was great! As always!!


StarStarStarStarStar The Dr and the staff always put me at ease and ... —    (Patient since 2017)

The Dr and the staff always put me at ease and make coming to the eye appointment something I look forward to.


StarStarStarStarStar Satisfied Customer —    (Patient since 2017)

I did not have to wait and everyone was polite and helpful. The optician was patient while I made my frame choice. I have dual coverage and he worked to get me the lowest co-pay.


StarStarStarStarStar very impressed!  —    (Patient since 2017)

I was very impressed, clean, water and coffee available, very nice staff, and smooth appointment!!


StarStarStarStarStar Everyone is so helpful and caring. I recommend ... —    (Patient since 2016)

Everyone is so helpful and caring. I recommend Holt Eye Care to everyone!


StarStarStarStarStar Very helpful and honest staff! Well worth the a... —    (Patient since 2017)

Very helpful and honest staff! Well worth the appointment, I won't be going anywhere else for eye care!


StarStarStarStarStar Highly recommended, didn't disappoint. —    (Patient since 2017)

This was my first visit to the office and it was a very positive experience. The pracitce was recommended to my by several Facebook friends.


StarStarStarStarStar The Dr.s and entire staff are very friendly and... —    (Patient since 2016)

The Dr.s and entire staff are very friendly and helpful. They take the time to address my questions and concerns.


StarStarStarStarStar Dr. Cosineau and her Assistant were both very p... —    (Patient since 2017)

Dr. Cosineau and her Assistant were both very professional, helpful, and courteous. That was my first visit with Dr. Cousineau as my eye doctor, after being with Dr. Kramer for 25 plus years. I feel I'm in good hands with her as my new eye care physician.


StarStarStarStarStar Great Service —    (Patient since 2017)

Everyone from the front office, to the doctors, to the Optician were friendly, spent all the time needed with you and explained everything very well. I've always had complete confidence in the Holt Eye Care Team.


StarStarStarStarStar Another great appointment —    (Patient since 2017)

The staff is always friendly. I had to wait longer than normal - perhaps 15 minutes, but that is certainly an exception. Once taken back, everything proceeded quickly and efficiently with no waiting. All in all, a very pleasant experience every time.


StarStarStarStarStar Love his office .... They provide "free" servic... —    (Patient since 2017)

Love his office .... They provide "free" services for adjusting your glasses, replacing nose pads, always respectful and most importantly, your not a number ... and it just seems a great deal of businesses are driven towards the bottom line .... Now me, I can be a little "fussy" about certain things .. I addressed the lack of not being contacted over the years about annual visits and was assured it would be looked into and fixed .... The office is alway clean, the entry door Windows are always pretty much free of hand and finger prints ...This can be an issue when children get near doors and windows --- if ya get my drift .... Cleanliness is second only to Godliness and this Is the "norm" for Holt Eye Care .. I can be by my own admission a tad derisive/condescending by find your office very enjoyable to visit ..... Your people skills exhibited by your staff are outstanding ...... If I had to work with some of the these individuals of today's people who seek or think entitlement is the norm I'd be across your parking to Buddy's tossing a few back every whipsnitch ---- if ya get my drift .... Thanks Again ... Lyle Leatherbery


StarStarStarStarStar  —    (Patient since 2017)

Excellent doctors and staff!!


StarStarStarStarStar Dr. Kramer was my eye Dr. for 25+years...sorry ... —    (Patient since 2017)

Dr. Kramer was my eye Dr. for 25+years...sorry I won't have his counsel. Dr. Langhorst was great...very thorough and before we were done, asked me many times if I had any additional questions. It was a very satisfying eye appointment. Thank you all.


StarStarStarStarStar Fast and friendly. The team is very helpful. —    (Patient since 2017)

Fast and friendly. The team is very helpful.


StarStarStarStarStar Excellent service, Excellent business! —    (Patient since 2017)

As always, Dr Houser is excellent in his service and personality and friendliness! I've never had an issue that wasn't quickly resolved. He and his staff and everyone at Holt Eye Care do an amazing job to make sure you're completely satisfied and taken care of.


StarStarStarStarStar  —    (Patient since 2017)

Thank you for another great visit.


StarStarStarStarStar The office is welcoming! The doctor and techni... —    (Patient since 2016)

The office is welcoming! The doctor and technicians are very knowledgeable and helpful.


StarStarStarStarStar I always enjoy visiting HEC just b/c Dr. Houser... —    (Patient since 2017)

I always enjoy visiting HEC just b/c Dr. Houser and staff and really polite and nice people. They also know what they are doing.


StarStarStarStarStar Prompt,professional, and pleasant!  —    (Patient since 2017)

Prompt,professional, and pleasant!


StarStarStarStarStar Was worried about having a new doctor in Dr Kra... —    (Patient since 2017)

Was worried about having a new doctor in Dr Kramers absence but Dr Houser soon put me at ease. Explained things well & rest of staff very congenial. Pleasant appointment!


StarStarStarStarStar I was in at my appointment time; barely a wait ... —    (Patient since 2017)

I was in at my appointment time; barely a wait once I arrived. Very knowledgeable staff and super nice doctors. I love that most of the equipment for the exam is automated now. Very nice.


StarStarStarStarStar I love this office! I have been going here for ... —    (Patient since 2017)

I love this office! I have been going here for years. The staff is very friendly. I would recommend them to anyone.


StarStarStarStarStar Cheri Shirey —    (Patient since 2017)

I was with Dr. Kramer for years! And my children and grandchildren were too! But I have to tell you that Dr. Amy was great! I will recommend your service to everyone!


StarStarStarStarStar Thank you! Good staff. Like how they use my nam... —    (Patient since 2017)

Thank you! Good staff. Like how they use my name when I come in the door.


StarStarStarStarStar Holt Eye Care, thank you! —    (Patient since 2016)

Friendly staff, appointment was on time and fast. I was in and out with contacts in a half hour. Perfect for lunch!


StarStarStarStarStar  —    (Patient since 2016)

Pleasant and professional. Not hurried but thorough


StarStarStarStarStar Holt Eye Care has always been prompt and profes... —    (Patient since 2016)

Holt Eye Care has always been prompt and professional. They explain the tests they do and why they're important to eye health which is nice to know. They're not pushy but are wonderful at helping you pick out glasses. Always happy with the quality of service I get here!


StarStarStarStarStar Office staff and Dr's very nice. —    (Patient since 2016)

Office staff and Dr's very nice.


StarStarStarStarStar Excellent eye saving work!! —    (Patient since 2016)

Excellent eye saving work!!


StarStarStarStarStar Excellent experience —    (Patient since 2016)

From start to end my exam was a pleasant experience. All of the staff were professional and a pleasure to be around.


StarStarStarStarStar Wonderful Eye Care —    (Patient since 2016)

Friendly staff that are very knowledgeable and work diligently to take care of their patients.


StarStarStarStarStar Same as always. The service was very profession... —    (Patient since 2016)

Same as always. The service was very professional and I felt that the exam was leading edge technology. Such a comfort knowing so. Thank you to all at Holt Eye care.


StarStarStarStarStar Always a pleasant experience. Staff is excellen... —    (Patient since 2016)

Always a pleasant experience. Staff is excellent.


StarStarStarStarStar Dr. Cousineau and the entire staff at Holt Eye... —    (Patient since 2016)

Dr. Cousineau and the entire staff at Holt Eye Care offer exceptional service. I never feel rushed. My questions and concerns are answered without feeling rushed.


StarStarStarStarStar Dr. Brian is a great eye doctor! —    (Patient since 2017)

Dr. Brian is a great eye doctor!


StarStarNo StarNo StarNo Star I ordered new contacts during my appointment wi... —    (Patient since 0001)

I ordered new contacts during my appointment with Dr. Kramer. When I got the bifocal contacts I took them home and found that the reading vision was inferior to my old contacts. I used them for a few days going back and forth between the old contacts and the new ones to be certain that the new ones were not as good. When I called to report the problem I had to make several calls and did not get a call back to tell me what the decision was. At one point I was told that new contacts had been ordered. I found out later that that was NOT accurate but that you were going to wait for Dr. Kramer to come in on Monday and then see what he thought. I was then told to come in to see Dr. Kramer with the contacts in and then he would check them out. When I came in Dr. Kramer put a yellow solution in each eye and realized that the contacts were not sitting right in the center of my eye. He then had his assistant Tracy look at them and told me they would clean them and I could come back in a day or two when they were done. I came back on Friday and tried on the new contacts which seemed better and went home without ever having the offer of a doctor look at them. I called back on Monday to tell you that they were still not right. I asked to have a new pair ordered and when they came in to have an appointment with Dr. Kramer to look at them before I left the office. It took many phone calls and miscommunications before I was finally told the contacts had come in but Dr. Kramer was no longer with the practice. I have been a patient of Dr. Kramer for about 25 years so that was very surprising to me. I was also not happy that during all of my calls no one told me this until I specifically reminded them that I would not take the new contacts home without being examined by Dr. Kramer. I tol d Tracy that I would need to be examined by a doctor before I took these contacts home. I did get the new contacts on Friday and they do seem better. A doctor who was a woman did examine


StarStarStarStarStar as ALWAYS, a pleasant atmosphere, Super nice st... —    (Patient since 2017)

as ALWAYS, a pleasant atmosphere, Super nice staff


StarStarStarStarStar Will always come back!  —    (Patient since 0001)

This was the best eye appointment I've ever had. Everyone was so nice and helpful.


StarStarStarStarStar So pleased to be a patient of Holt Eye Care. Th... —    (Patient since 2016)

So pleased to be a patient of Holt Eye Care. The staff and Dr Krammer are the best. Would not go anywhere else. Judy C


StarStarStarStarStar This practice has made a significant error in t... —    (Patient since 2015)

This practice has made a significant error in the departure of Dr Chris Kramer. It has been obvious to me since the day that Dr Kramer joined this practice, that Dr Kramer's patient relations skills far surpassed the more dollar focused, less friendly treatment of patients by the Housers.


StarStarStarStarStar Mr. Caesar Samuel Pizzo.9 —    (Patient since 2017)

I had a very pleasant visit. Everyone was friendly and professional. I always enjoy my visits to Holt Eye Care.


StarStarStarStarStar  —    (Patient since 0001)

Holt Eye Care and in particular Dr. Kramer provides the very best in eye care. I have come here for more than 25 years; I always receive high quality care in a very friendly environment.


StarStarStarStarStar  —    (Patient since 0001)

I receive periodic emails, however, the option to "request an appointment" has not worked the past 2 years when I tried it. I say yes, but never hear back so I end up calling. It's a good reminder, but apparently the button doesn't work or the follow-up doesn't.


StarStarStarStarStar Holt eye care has taken care of my vision issues ... —    (Patient since 2017)

Holt eye care has taken care of my vision issues above and beyond what is required.


StarStarStarStarStar Holt Eye Care - Dr Kramer —    (Patient since 2018)

Always come to see Dr Kramer for my annual eye check. I wouldn't trust anyone else.


StarStarStarStarStar  —    (Patient since 0001)

Conveniently local, good location


StarStarStarStarStar I HEART HOLT EYE CARE —    (Patient since 2017)

Fast, friendly service. And a possible solution to my eye problem. :)


StarStarStarStarStar Needed to get in same day —    (Patient since 0001)

I needed to see Dr. Kramer quickly due to some eye problems and they were able to work me into the schedule. I've always had great service at Holt Eye Care and the staff is always very courteous and helpful.


StarStarStarStarStar Holt Eye Care Rocks! —    (Patient since 0001)

Another great annual checkup with Dr. Kramer at Holt Eye Care. The appointment started on time and was very thorough and professional. Always great to see Dr. Kramer again, he has been my eye doctor for many years. The whole staff is very courteous and professional.


StarStarStarStarStar Great appointment. —    (Patient since 0001)

As always, my yearly exam was performed professionally and businesslike. Efficient in and out. Dr. Kramer is the man!


StarStarStarStarStar Professional, caring service is what you can expe... —    (Patient since 2016)

Professional, caring service is what you can expect with HEC.


StarStarStarNo StarNo Star Patients with appointments should have priority o... —    (Patient since 2019)

Patients with appointments should have priority over walk-in's.


StarStarStarStarStar I love coming here! Everyone is very attentive an... —    (Patient since 2017)

I love coming here! Everyone is very attentive and makes sure my questions are answered. They also offer buy one, get one 50% off on glasses!


StarStarStarStarStar  —    (Patient since 2018)

Dr. Cousineau was great with my infant son for his eye exam!!


StarStarStarStarStar Dr Kramer was, as always, very good to me. Found ... —    (Patient since 2016)

Dr Kramer was, as always, very good to me. Found a problem, set it up to be fixed!! Thanks, Chris...


StarStarStarStarStar Another positive experience and great office visi... —    (Patient since 2016)

Another positive experience and great office visit with Dr Kramer and his staff!


StarStarStarStarStar Was able to get me in really quick with a friendl... —    (Patient since 2017)

Was able to get me in really quick with a friendly staff who helped with my eye issues.


StarStarStarStarStar Holt Eye Care was perfect from start to finish! ... —    (Patient since 2016)

Holt Eye Care was perfect from start to finish! I was seen right at my appointment time, staff was knowledgeable, and very helpful. They helped me with all my questions and made it a enjoyable time.


StarStarStarStarStar I was given an timely and convenient appointment ... —    (Patient since 2018)

I was given an timely and convenient appointment when I called to request one. I loved the addition of coffee - nice greeting after a long day at work!


StarStarStarStarStar Friendly and caring staff. —    (Patient since 2018)

Friendly and caring staff. I always leave with the knowledge that I understand what is going on with my vision and eyes.


StarStarStarStarStar  —    (Patient since 2016)

Excellent service. There was no waiting period for my appointment. Very good, not normal for most doctors.


StarStarStarStarStar  —    (Patient since 2017)

Everything first class and professional!


StarStarStarStarStar I won't go anywhere else —    (Patient since 0001)

I purchased my last pair of glasses at a competitor. I returned them at least four times and they still weren't correct. Recently, a car ran over my glasses & I took them back to see if they could be repaired. They said they were beyond repair. When it was time for a new exam, I returned to Holt Eye Care. They were friendly, friendly and they even fixed my broken glasses that the other place couldn't.


StarStarStarStarStar Every employee was kind and positive attitude an... —    (Patient since 2016)

Every employee was kind and positive attitude and got me in and out quickly


StarStarStarStarStar Thank you Mucho. —    (Patient since 2018)

I really appreciate the short time it took to get an appointment. Dr. Amy did a very professional job checking out my eyes and seeing if any other problem existed. I also appreciate the fact that she discussed any problems and did not leave me in the dark about some things. Thanks again.


StarStarStarStarStar Thank you! I always appreciate how you're able t... —    (Patient since 2017)

Thank you! I always appreciate how you're able to fit me in when an eye issue flares up. Your whole team is friendly and responsive. It's much appreciated.


StarStarStarStarStar  —    (Patient since 2018)

Your service was great and sorry for being a frustrating person, as things happen and that is life and it all worked out great and was glad to finally met Dr. Kramer unofficially :) Thank you for the gas cards, did not have to do that, we do appreciate it though. Did not ask about what I was to come back for as to if it had changed though, only frustrating thing after got home and thought about it. Macula on the retina.


StarStarStarStarStar Greeted warmly when I came in...waited on quickly... —    (Patient since 2017)

Greeted warmly when I came in...waited on quickly, friendly staff, great service, very caring


StarStarStarStarStar Tracey and Dr. Chris Kramer  —    (Patient since 2017)

it was a pleasure to work with Tracey and Dr. Kramer. They were both professional and informative.


StarStarStarStarStar Excellent office —    (Patient since 2017)

Everyone is so friendly and helpful. It is a pleasure being seen here!


StarStarStarStarStar  —    (Patient since 2016)

The visit to your office was very professional and relaxing. The appointment was on time, without a long wait before being called back for the eye exam. The personal was very courteous and friendly.


StarStarStarStarStar Holt eye care is awesome... —    (Patient since 0001)

Love Dr. Ktamer and his staff. Always fun to have my eyes checked. Everyone is very kind and friendly.


StarStarStarStarStar My visit and eye exam was a pleasent  —    (Patient since 2019)

My visit and eye exam was a pleasent and professional experience


StarStarStarStarStar  —    (Patient since 2016)

I have been a patient of Dr Kramer for years and always look forward to my yearly visit!!


StarStarStarStarStar Holt Eye Care is the best. —    (Patient since 2016)

As always the staff was very professional and helpful. I have complete confidence in my eye health with Holt Eye Care.


StarStarStarStarStar Excellent Care at Holt Eye Care —    (Patient since 2017)

My wife and I were referred to Dr, Kramer at Holt Eye Care about 10 years ago. The staff is courteous and helpful, and Dr. Kramer is wonderful. He is thorough, friendly, and takes the time to both answer all of our questions and to make sure we understand his answers. We receive excellent care.


StarStarStarStarStar  —    (Patient since 0001)

Dr. Kramer explained everything very well. I have been going to him for decades!


StarStarStarStarStar Holt Eye Care takes care of you as a person, not just your vision. Thank you!... —    (Patient since 0001)

Holt Eye Care takes care of you as a person, not just your vision. Thank you!


StarStarStarStarStar Friendly Professional Staff —    (Patient since 0001)

The staff at Holt Eye Care is always very friendly and professional. They do their utmost to get me scheduled when I have a problem and need to see Dr. Kramer in a quick time frame. I don't live in the Holt area but work at MSU and have been seeing Dr. Kramer for years. I wouldn't go anywhere else.


StarStarStarStarStar Amazing! My two children and I were seen all together, which was wonderful! Every employee we met ... —    (Patient since 2017)

Amazing! My two children and I were seen all together, which was wonderful! Every employee we met was so friendly and went above and beyond! My son was convinced he didn't want eye drops, but you made it all fun for him, talked with him on his level, we're so patient and did everything for the exam, even eye drops! True professionals that are amazing at what you do. Thanks!!!!


StarStarStarStarStar At lease 5 stars! Always make us feel like part of a family.... —    (Patient since 2016)

At lease 5 stars! Always make us feel like part of a family.


StarStarStarStarStar Always 5 Stars. Everyone is incredibly friendly, courteous, and professional. Short of the dog... —    (Patient since 2018)

Always 5 Stars. Everyone is incredibly friendly, courteous, and professional. Short of the dog the entire family are patients at Holt Eye Care.


StarStarStarStarStar Amazing. Wonderful staff  —    (Patient since 2018)

Amazing. Wonderful staff that takes their time and Dr. Houser is wonderful, I'll be requesting him next time. Quick appointment, no long waits. Never going anywhere else! :)


StarStarStarStarStar  —    (Patient since 2017)

I have been seeing Dr. Kramer for many years. He is keeping track of my vision as my mother had glaucoma and my father macular degeneration. I feel confident that my vision is in good hands.


StarStarStarStarStar  —    (Patient since 2017)

It is always a great visit!! Everyone is very nice and we don't have to wait.


StarStarStarStarStar 5 STAR. Your text messages to remind me of my appointment is very helpful. Keep up the good work. ... —    (Patient since 2016)

5 STAR. Your text messages to remind me of my appointment is very helpful. Keep up the good work. A great eye Dr. Office. Thank you for all your good care


StarStarStarStarStar I am pleased with the staff and how comfortable they made me feel and thank you to all. ... —    (Patient since 2018)

I am pleased with the staff and how comfortable they made me feel and thank you to all.


StarStarStarStarStar I keep coming back! Doctors and staff very warm and caring. ... —    (Patient since 0001)

I keep coming back! Doctors and staff very warm and caring.


StarStarStarStarStar The staff and Dr. Are friendly and helpful. They make me feel special. They take their time to ans... —    (Patient since 2016)

The staff and Dr. Are friendly and helpful. They make me feel special. They take their time to answer my questions. I never feel rushed.


StarStarStarStarStar Awesome —    (Patient since 2018)

Awesome staff. Love the later hours.


StarStarStarStarStar Great office! —    (Patient since 2017)

Prompt service, top quality equipment, and friendly staff


StarStarStarStarStar Holt Eye Care is absolutely terrific. Dr. Kramer has been my eye doctor for well over 20 years, a... —    (Patient since 2017)

Holt Eye Care is absolutely terrific. Dr. Kramer has been my eye doctor for well over 20 years, and I trust him and his staff completely. They are all awesome.


StarStarStarStarStar We love Dr. Kramer! —    (Patient since 0001)

My sister and I go to Dr. Kramer and really appreciate his skill and his good humor. He is so good at explaining everything. We both look forward to our annual visit.


StarStarStarStarStar  —    (Patient since 2017)

Thanks again Dr. Kramer. I always leave with a good understanding of what's going on with my eyes!!


StarStarStarStarStar Didn't see Dr Houser. I saw Dr Kramer who is my regular Doc. ... —    (Patient since 2017)

Didn't see Dr Houser. I saw Dr Kramer who is my regular Doc.


StarStarStarStarStar A positive experience. I look forward to seeing Dr. Kramer each year. ... —    (Patient since 2016)

A positive experience. I look forward to seeing Dr. Kramer each year.


StarStarStarStarStar Great appointment!  —    (Patient since 2017)

Great appointment! I found out what I needed to know!


StarStarStarStarStar Holt Eye Care is a great place to come when you need to have your eyes checked and get new glasses... —    (Patient since 2017)

Holt Eye Care is a great place to come when you need to have your eyes checked and get new glasses, contacts or what ever your needs. They get you in quickly and timely and would highly recommend them to anyone.


StarStarStarStarStar I saw Dr. Kramer. I have been pleased with my care here.... —    (Patient since 0001)

I saw Dr. Kramer. I have been pleased with my care here.


StarStarStarStarStar Very professional staff great to deal with.... —    (Patient since 2018)

Very professional staff great to deal with.


StarStarStarStarStar Great service.  —    (Patient since 2016)

Great service. Great care for all the years i have been coming to your office.


StarStarStarStarStar first time visit. —    (Patient since 2017)

My visit was a great experience. Very professional and informative. Would recommend to family and friends!


StarStarStarStarStar  —    (Patient since 2017)

I thought I would give a local business a try, and I was glad I did. The doctor took the time to explain results of my eye examination. All around a pleasant experience.


StarStarStarStarStar I felt the exam was very through and Dr Kramer experience/knowledge is very reassuring.... —    (Patient since 0001)

I felt the exam was very through and Dr Kramer experience/knowledge is very reassuring.


StarStarStarStarStar Everyone was so nice from the moment I entered the office from the time I left. ...  —    (Patient since 0001)

Everyone was so nice from the moment I entered the office from the time I left.


StarStarStarStarStar Great Doctor and Staff —    (Patient since 2017)

I leave with confidence that I have the exact eye glass prescription that I need. The Doctor (Kramer) and his staff are great.


StarStarStarStarStar I have been coming to Holt Eye Care for many years and have never been unhappy with the services o... —    (Patient since 2017)

I have been coming to Holt Eye Care for many years and have never been unhappy with the services or the people.


StarStarStarStarStar Dr Kramer is a great Doctor, with a great "bedside" manner. I trust him with my eyes, and I appre... —    (Patient since 0001)

Dr Kramer is a great Doctor, with a great "bedside" manner. I trust him with my eyes, and he is a professional, but I also appreciate how he is so relatable and always make me laugh. Jen who did my preliminary testing was very friendly and made me feel at ease too. Everyone at Holt Eye Care is awesome, and I am happy to continue to make the drive there from East Lansing because the care is worth it!


StarStarStarStarStar  —    (Patient since 2017)

Very personal and cheerful, wait times are reasonable.


StarStarStarStarStar Great practice! —    (Patient since 2016)

The doctors and staff are so friendly and I always feel that they do a great job!


StarStarStarStarStar  —    (Patient since 2017)

I had a wonderful eye-opening experience!!!


StarStarStarStarStar  —    (Patient since 0001)

Dr Kramer has always done an excellent job with me.


StarStarStarStarStar Everyone at Holt Eye Care is pleasant and professional in their services to me and my vision healt... —    (Patient since 2018)

Everyone at Holt Eye Care is pleasant and professional in their services to me and my vision health.


StarStarStarStarStar Satisfied —    (Patient since 2018)

I had a very thorough and professional complete eye exam. I was very pleased,


StarStarStarStarNo Star Review —    (Patient since 0001)

Would have been nice to not wait over 30 minutes but it may have been a busy time of day.


StarStarStarStarStar I really appreciated the care I received at my appointment. —    (Patient since 2016)

I really appreciated the care I received at my appointment.


StarStarStarStarStar VERY PLEASED WILL BE COMING BACK ONCE MY EYE BLEED HAS RESOLVED BEAUTIFUL WELL RUN OFFICER DR HAS... —    (Patient since 2019)

VERY PLEASED WILL BE COMING BACK ONCE MY EYE BLEED HAS RESOLVED BEAUTIFUL WELL RUN OFFICER DR HAS DONE A VERY GOOD JOB AT EXPLAINING MY EYE CONDITION AND I FELT VERY COMFORTABLE WITH HIM AND THE STAFF


StarStarStarStarStar Very happy with the way I was initially squeezed in without an appt. 2 weeks ago —    (Patient since 2016)

Very happy with the way I was initially squeezed in without an appt. 2 weeks ago. Totally satisfied with Dr. Kramer and the rest of the staff at Holt Eye Care.


StarStarStarStarStar Most complete eye exam ever. —    (Patient since 0001)

Most complete eye exam ever.


StarStarStarStarStar Great place —    (Patient since 0001)

The staff was very kind and knowledgeable! Great service!


StarStarStarStarStar Bryant was very helpful & patient & also Dr. Houser. Great place!  —    (Patient since 2017)

Bryant was very helpful & patient & also Dr. Houser. Great place!


StarStarStarStarStar As Always....a pleasure. Very kind and helpful staff...and we love Dr. Houser. :) —    (Patient since 2017)

As Always....a pleasure. Very kind and helpful staff...and we love Dr. Houser. :)


StarStarStarStarStar always great service...thank you! —    (Patient since 2017)

always great service...thank you!


StarStarStarStarStar Nice, personal service - that's why people come back! —    (Patient since 2017)

Nice, personal service - that's why people come back!


StarStarStarStarStar Dr. Kramer and staff are the best. I would recommend Holt Eye Care to  —    (Patient since 2017)

Dr. Kramer and staff are the best. I would recommend Holt Eye Care to anyone seeking quality and compassionate eye care.


StarStarStarStarStar Excellent office, Staff is always friendly and concerned about my eye care.Dr. Houser is awesome! —    (Patient since 2017)

Excellent office, Staff is always friendly and concerned about my eye care. Dr. Houser is awesome!


StarStarStarStarStar no changes please. its all good —    (Patient since 2017)

no changes please. its all good


StarStarStarStarStar We have been going to Dr Cramer for years just st love him and how he takes care of our family —    (Patient since 0001)

We have been going to Dr Cramer for years just st love him and how he takes care of our family


StarStarStarStarStar I have absolutely no complaints. Everyone is very pleasant and friendly .. —    (Patient since 2016)

I have absolutely no complaints. Everyone is very pleasant and friendly ... exceptionally professional and helpful. I have recommended Holt Eye Care to several of my friends in the past and would be glad to continue to do so.


StarStarStarStarStar My visit was excellent —    (Patient since 2017)

My visit was excellent. Mike, I believe, was the optometric technician that took me back and performed all my patient pre-testing. He was very personable, patient, and took the time to explain the pre-testing to me. I very much appreciate the time he took and his thoroughness. It's always great to see Dr. Houser and I appreciate the time he takes, his gentle and soft spoken approach, and overall thoroughness. All the office staff at Holt Eye Care are always friendly and helpful, making my experience very pleasant. I recommend the practice to friends and colleagues regularly.


StarStarStarStarStar 100% satisfied with Dr. Kramer and Holt Eye Care. —    (Patient since 2016)

100% satisfied with Dr. Kramer and Holt Eye Care.


StarStarStarStarStar Dr. Kramer is a caring, perceptive, experienced care provider who is informative and reassuring —    (Patient since 0001)

Dr. Kramer is a caring, perceptive, experienced care provider who is informative and reassuring. The office staff are friendly and efficient. It's a pleasure to go to Holt Eye Care.


StarStarStarStarNo Star After my appointment the wait to have measurements for new lenses was so long I left to return... —    (Patient since 2017)

After my appointment the wait to have measurements for new lenses was so long I left to return another day, I waited about 15 minutes and the wait would have been another 20 minutes. They were giving individuals their full attention which is what I would expect as a patient so it's not a bad thing but for others waiting it is frustrating. Maybe more people to help after eye appts.


StarStarStarStarStar I really enjoy Dr. Houser.  —    (Patient since 2017)

I really enjoy Dr. Houser.


StarStarStarStarStar Friendly —    (Patient since 2017)

Excellent service and a great place


StarStarStarStarStar Emergency Situation —    (Patient since 2017)

I had an emergency on Monday and Holt Eye Care made room for me in what was a very busy day for them. I really appreciated their willingness and kindness in helping me. Thanks!


StarStarStarStarStar Always an excellent experience!!! —    (Patient since 2015)

Always an excellent experience!!!


StarStarStarStarStar Everyone was very nice and tried hard to be of service. —    (Patient since 2018)

Everyone was very nice and tried hard to be of service.


StarStarStarStarStar Regarding question # 4, would be helpful to have a selection of "under 15 minutes" for wait time... —    (Patient since 2017)

Regarding question # 4, would be helpful to have a selection of "under 15 minutes" for wait time to be called.


StarStarStarStarStar The person who did all of my eye testing was so great, very gentle, helpful, and efficient —    (Patient since 2017)

The person who did all of my eye testing was so great, very gentle, helpful, and efficient. The up front staff was friendly and helped me understand my benefits. The doctor was very sweet, and helped explain things so I could understand, I would definitely recommend them to anyone in the area.


StarStarStarStarStar I was treated great!! The two young men working in the office were awesome and were very friendly —    (Patient since 2017)

I was treated great!! The two young men working in the office were awesome and were very friendly. Overall my experience was great!!


StarStarStarStarStar The young lady that performed the exam and tests couldn't have been more professional, yet very... —    (Patient since 2017)

The young lady that performed the exam and tests couldn't have been more professional, yet very personable and thorough in explaining every facet of what she was doing. She did it in a manner that put you at ease and wasn't too technical or difficult to understand. The staff in general was very upbeat and helpful which makes the experience more enjoyable. Thank you!


StarStarStarStarStar I am always very pleased with my visit to Holt Eye Care.  —    (Patient since 2017)

I am always very pleased with my visit to Holt Eye Care.


StarStarStarStarStar Jack was very helpful with frame choice. Everyone was great! —    (Patient since 2017)

Jack was very helpful with frame choice. Everyone was great!


StarStarStarStarStar Had problems with insurance, the clerk took time to help me work my way through the problem —    (Patient since 2016)

Had problems with insurance, the clerk took time to help me work my way through the problem. I was pleased.


StarStarStarStarStar Love dr Kramer - Jen who did initial exams was very professional as well as personable! —    (Patient since 2017)

Love dr Kramer - Jen who did initial exams was very professional as well as personable!


StarStarStarNo StarNo Star My appt was at 8:45 am, and I didn't leave the office until 9:45 am for a basic, routine contact... —    (Patient since 2017)

My appt was at 8:45 am, and I didn't leave the office until 9:45 am for a basic, routine contact check of my eyes. With all of the waiting around, maybe 15 or 20 minutes of that time was spent with the assistant or the doctor looking at my eyes.


StarStarStarStarStar None i have no complants at all —    (Patient since 0001)

None i have no complants at all


StarStarStarStarStar Nothing to change or suggest. Appreciated the very thorough examination. —    (Patient since 2017)

Nothing to change or suggest. Appreciated the very thorough examination.


StarStarStarStarStar Everyone at HEC are always very polite and knowledgable —    (Patient since 2016)

Everyone at HEC are always very polite and knowledgable. the only change would be to possibly expand the new frame options


StarStarStarStarStar you and Annette were great very nice and friendly I have been coming to you for a while now, one... —    (Patient since 2017)

you and Annette were great very nice and friendly I have been coming to you for a while now, one thing I didn't like is when I went to see your sales people with the frames and asked if had oakleys looked at me and said no and that was it no hi by or thanks, just thought you would like to know since I am in the sales side also


StarStarStarStarStar I waited to be roomed for 15 minutes past my scheduled appointment time —    (Patient since 2017)

I waited to be roomed for 15 minutes past my scheduled appointment time. Then I waited 20 minutes after being roomed and done with the tech for the provider. Also the waiting room was far too busy to be greated properly upon my arrival. I did arrive early for my appointment as requested which only made the wait that much longer. That being said the staff is nice and typically things have gone better at my previous appointments.


StarStarStarStarStar Very pleased with my visit.  —    (Patient since 2016)

Very pleased with my visit. Dr Kramer was able get me in right away with no appointment. Thanks Again.


StarStarStarNo StarNo Star Better but still needs work —    (Patient since 2019)

This visit was much better than my last one. I didn't feel rushed and pushed on any decisions. The only negative comment I can make is that it seems like most people act as if it is a bother to explain any reasoning behind the decisionsm. The only person willing to answer half of my very basic questions was the doctor


StarStarStarStarStar Nothing to comment on the visit, just the e-mail accompanying this survey - it says "it was great... —    (Patient since 2018)

Nothing to comment on the visit, just the e-mail accompanying this survey - it says "it was great to see you" and signed by Dr. Houser. However, Dr. Houser did not see me, rather my appointment was with Dr. Kramer.


StarStarStarStarStar I came in a little scared about what was going on with my eye. I left feeling very comfortable —    (Patient since 2018)

I came in a little scared about what was going on with my eye. I left feeling very comfortable. Every person that I came in contact with was friendly and professional.


StarNo StarNo StarNo StarNo Star Cam had told me to email him 3 weeks before my apt as I was interested in some frames in different... —    (Patient since 0001)

Cam had told me to email him 3 weeks before my apt as I was interested in some frames in different colors than what was on the shelf. I did and have the sent email if needed. The day of my apt he says oh I just ordered them today. I said I emailed you 3 weeks ago. He stated well I only check my email every 3 weeks. Why do you offer email if your employees are not checking it on a daily basis. Dr. Kramer was there with me when this conversation was going on. I now have to make another trip there to pick out glasses wait another two weeks for them to come in. I can rate my apt 5 stars but I can't rate overall for the failure to follow thru.


StarStarStarStarStar Very friendly, we love Dr Kramer and his staff.Bill-Doris Graham —    (Patient since 2016)

Very friendly, we love Dr Kramer and his staff. Bill-Doris Graham


StarStarStarStarStar I wouldn't change anything everyone was friendly & helpful.  —    (Patient since 0001)

I wouldn't change anything everyone was friendly & helpful.


StarStarStarStarStar No complaints here. Received excellent care. Highly professional. Handsome tech, too!  —    (Patient since 0001)

No complaints here. Received excellent care. Highly professional. Handsome tech, too!


StarStarStarStarStar specials  —    (Patient since 2017)

Monthly specials on frames/lenses/contacts.


StarStarStarStarStar I had an amazing experience! —    (Patient since 2017)

I had an amazing experience!


StarStarStarStarStar Dr. Kramer always gives me excellent care —    (Patient since 2016)

Dr. Kramer always gives me excellent care. He is very professional and helpful to me, whatever my issue is. I have seen him for many years.


StarStarStarStarStar Every thing went well. Always enjoy my time at the office. —    (Patient since 2016)

Every thing went well. Always enjoy my time at the office.


StarStarStarStarStar Great Office!  —    (Patient since 2017)

I have moved away from Holt but still come back due to the great service that I receive!


StarStarStarStarStar The entire staff actually makes an annual visit FUN. The Kuerig is nice to have around too.  —    (Patient since 2017)

The entire staff actually makes an annual visit FUN. The Kuerig is nice to have around too.


StarStarStarStarStar Everything was wonderful. I did have to wait when I arrived but only for a few minutes —    (Patient since 0001)

Everything was wonderful. I did have to wait when I arrived but only for a few minutes. The minimum option was 15 to 30 but it was not nearly that long. Thank you for fabulous service!


StarStarStarStarStar Our visit was fine, and at this time I cannot add anything else, other than when I asked questions... —    (Patient since 2016)

Our visit was fine, and at this time I cannot add anything else, other than when I asked questions they were answered and well explained. Everyone was professional and friendly.


StarStarStarStarStar Eye exam and purchase of new glasses —    (Patient since 2016)

The doctors and staff are excellent. They are personable, professional, and caring. The office has a large selection of frames and the process was quick. I was completely satisfied overall.


StarStarStarStarStar Great Office Atmosphere —    (Patient since 0001)

Love Dr. Kramer and his staff. All are very cordial and pleasant.


StarStarStarStarStar For more than 20 years I have been seeing Dr —    (Patient since 2016)

For more than 20 years I have been seeing Dr. Kramer for eye care and I plan to continue using his services. The staff at Holt Eye Care has always been helpful and pleasant. No need to change - I'm happy where I am!


StarStarStarStarStar The optomitrists fitting and helping people pick out glasses are always so busy when I've been... —    (Patient since 2017)

The optomitrists fitting and helping people pick out glasses are always so busy when I've been there. Be nice if there was an extra person to help them out.


StarStarStarStarStar Absolutely one of the best eye appointments I have had —    (Patient since 0001)

Absolutely one of the best eye appointments I have had. I enjoyed everyone and the service that was provided. Topnotch!!!


StarStarStarStarStar Keep doing what you are doing, It is out standing, Thankyou so much. —    (Patient since 0001)

Keep doing what you are doing, It is out standing, Thankyou so much.


StarStarStarStarStar It is always a pleasure to go to your office. Your staff is very friendly and I like Dr —    (Patient since 2016)

It is always a pleasure to go to your office. Your staff is very friendly and I like Dr. Kramer's personality. He is friendly and down to earth yet always gives me a thorough update on my eyes.


StarNo StarNo StarNo StarNo Star Pushy Sales Person and Left Without Information —    (Patient since 2019)

Getting my eyes checked was alright. When I went to buy new glasses, I wasn't shown any frames besides three, which no reasoning for was given. The sales person kept going on and on about how I need this and need that. She never explained what anything was for. I got pushed into buying some frames I never saw. The sales person also did not listen to a thing I said about what I was kind of looking into. I ended up cancelling the order as soon as I got home. After that appointment, I don't know my prescription at all, was not given any paperwork that detailed what everything was about, was given nothing. Rather than going back, I'm just going to buy my glasses from Meijers, if I can get my prescription info. I do not want to come back


StarStarStarStarStar From the time I entered this establishment to the time I left,I was treated with courteous respect... —    (Patient since 2015)

From the time I entered this establishment to the time I left,I was treated with courteous respect and was well informed by the doctor and assistant. I recommend Holt Eye Care to all looking for quality eye care. Dr. Brian was the first to educate me on the short scale by which cataracts are graded, 1 to 4+. My left eye is a 4+, my right is a 2+. Holt Eye Care already has me on the path to getting cataract surgery.


StarStarStarStarStar Committed to getting it right —    (Patient since 2017)

Dr Houser and his staff have worked very hard to help me find a better contact lens for everyday use. My eyes are very nearsighted with an abnormally high strength prescription. It is hard to correct my vision and find a comfortable lens. The team is knowledgeable and were able to find a solution that works and feels great. I appreciate their concern and interest in making my quality of life a better. It really does mean a lot to me that I can count on such a professional and caring team with my eyeballs. Thank you so much!!


StarStarStarStarStar Eye exam side, with Dr. Houser, great, perfect cared —    (Patient since 2017)

Eye exam side, with Dr. Houser, great, perfect cared. Your staff greeted me with their names, which was very good. I've had a chance to purchase glasses there before, but just skipped it this time since the eye glass people seem disinterested and not very eager to help.


StarStarStarStarStar dr. kramer visit —    (Patient since 2017)

i always receive excellent care from dr. kramer, that's why i keep coming back!


StarStarStarStarStar T —    (Patient since 2017)

My daughter and I both were seen as scheduled. Almost to the minute.


StarStarStarStarNo Star More selection of Sun glasses and glasses —    (Patient since 2017)

More selection of Sun glasses and glasses. Everyone was friendly and kind to work with especially Dr. Hauser


StarStarStarStarStar I do not like a "contact lens fitting fee" when nothing changes —    (Patient since 2017)

I do not like a "contact lens fitting fee" when nothing changes. I reorder the same lenses every year and have for several years


StarStarStarStarStar I referred 3 friends/co workers to Dr Kramer. He is an excellent Dr — 

I referred 3 friends/co workers to Dr Kramer. He is an excellent Dr. & great person! I look forward to my appointments to catch up on family & past experiences. Thanks for wonderful service!! Kelly Marble


StarStarStarStarStar Everything was great, your staff is very friendly. Dr.Kemp is great —    (Patient since 0001)

Everything was great, your staff is very friendly. Dr.Kemp is great. I have referred friends to your oractic


StarStarStarStarStar The visit was fantastic. Holt Eye Care has a very kind, professional and knowledgable staff. —    (Patient since 2017)

The visit was fantastic. Holt Eye Care has a very kind, professional and knowledgable staff.


StarStarStarStarStar This office is amazing, I have been going to this practice since my first eye appointment —    (Patient since 2017)

This office is amazing, I have been going to this practice since my first eye appointment. The staff is amazing! Picking out eye glasses and sunglasses is always a good time! Keep up the good work!


StarStarStarStarStar Holt Eye Care and Dr. Kramer are awesome —    (Patient since 0001)

My appointment was for 9:00 and I was shown back into the room right at 9:00. Dr. Kramer is awesome. :-)


StarStarStarNo StarNo Star didn't feel that there was a good plan of action for the vision in my right eye fading out —    (Patient since 2017)

didn't feel that there was a good plan of action for the vision in my right eye fading out. Was told it may be related to the tear layer? not really sure about the terminology and didn't feel like there was a solution. This has been bothersome for several years and still there is no answer/suggestion for treatment.


StarStarStarStarStar love this office it is very invting and the staff is wonderful.  —    (Patient since 2017)

love this office it is very invting and the staff is wonderful.


StarStarStarStarStar I love Holt Eye Care —    (Patient since 2019)

From the greeting when I walk in, to the music in the lobby, the artwork on the walls, and the doctors and hygienists, it is evident this is a loving, Christian, family environment. You just can't fake that kind of genuine care.


StarStarStarStarStar Professional and courteous!! —    (Patient since 2017)

I never have to wait for my appointments and am always treated with kindness and respect. Been coming here for years and I wouldn't go anywhere else!


StarStarStarStarStar I am very happy, would not change a thing. —    (Patient since 0001)

I am very happy, would not change a thing.


StarStarStarStarStar Got me right in with no appointment due to something in my eye. Great service!!!! —    (Patient since 2018)

Got me right in with no appointment due to something in my eye. Great service!!!!


StarStarStarStarStar Dr. Houser was very freindly and professional. I was seen in a timely manner. — 

Dr. Houser was very freindly and professional. I was seen in a timely manner.


StarStarStarStarStar Impeccable service, thorough examination and an overall pleasant experience — 

Impeccable service, thorough examination and an overall pleasant experience. I would absolutely refer friends and family! Kudos to a job well done Dr. Houser, Annette, Tracy, Trisha and staff!


StarStarStarStarStar The optician waa very informative and kind. Also, Dr — 

The optician waa very informative and kind. Also, Dr. Kramer was kind and not rushed at my appointment. Everyone treats me with respect.


StarStarStarStarStar 5 STAR —    (Patient since 2018)

I Have been told for years that I have high pressure in my eyes, and doctors have kept close track of that for glaucoma. Dr Houser is the first eye doctor to ever check the thickness of my corneas! He said that yes, I do have thick corneas and that explains the higher pressure. It was a relief to not have to really worry about glaucoma. Thank-You Dr Houser Barbara Tolan


StarStarStarStarStar I'm always pleased with the way l am treated — 

I'm always pleased with the way l am treated


StarStarStarStarStar A friend recommended Holt Eye Care —    (Patient since 2017)

I've been a client for about 7 years, and I frequently recommend it to my friends, even strangers who stop me and ask where I got my glasses. Consistent great care and service.


StarStarStarStarStar Everyone was very nice and personable. The only thing that was forgotten was I didn't thank Dr — 

Everyone was very nice and personable. The only thing that was forgotten was I didn't thank Dr. Kramer for all his help. Thank you!


StarStarStarStarStar I always appreciate it when I can be seen in an emergency type situation —    (Patient since 2016)

I always appreciate it when I can be seen in an emergency type situation. Holt Eye Care has been there for us.


StarStarStarStarStar It is a very nice office, staff was friendly and very professional. — 

It is a very nice office, staff was friendly and very professional.


StarStarStarStarStar The eye exam was thorough and I felt confident that I received the correct prescription — 

The eye exam was thorough and I felt confident that I received the correct prescription. All personnel were friendly and cheerful. I was not as pleased with the eye glasses purchasing portion of my visit. I felt a little rushed, and there was no discussion of budget when the technician pulled out glasses for me to try. The total for the glasses was much higher than expected, so I dropped one of the recommended options to try to control cost. The technician mentioned that the cost would go to my deductible, but my insurance does not cover eyewear.


StarStarStarStarStar Jack and Cameron were absolutely helpful with the ordering of my new glasses —    (Patient since 2017)

Jack and Cameron were absolutely helpful with the ordering of my new glasses. Cameron did a great job getting the correct prescription and telling me what anti-glare was best for computer glasses. As always, Dr. Kramer does a wonderful job performing my eye exam.


StarStarStarStarStar Clean, friendly, timely...all was great! —    (Patient since 2017)

Clean, friendly, timely...all was great!


StarStarStarStarStar Love Holt Eye Care! —    (Patient since 2017)

My husband and I absolutely love Holt Eye Care. We refer friends at every chance we get!


StarStarStarStarStar Was my first time. I had a small emergency, and they fit me in at my convenience. Very Impressed —    (Patient since 2017)

Was my first time. I had a small emergency, and they fit me in at my convenience. Very Impressed


StarStarStarStarStar I had to cancel my appointment a half an hour before I was suppose to be there due to a family... —    (Patient since 2017)

I had to cancel my appointment a half an hour before I was suppose to be there due to a family emergency. The receptionist I spoke with was empathic and understanding. It definitely helped me focus on the emergency at hand. When I did have my appointment, I had to bring my son. The staff couldn't have been any nicer to him. I left feeling appreciative. In addition, Dr. Kramer is AWESOME!!!!


StarStarStarStarStar Excellent services as usual.  —    (Patient since 2018)

Excellent services as usual.


StarStarStarStarStar I always enjoy visiting your office. The staff is very pleasant and professional —    (Patient since 2017)

I always enjoy visiting your office. The staff is very pleasant and professional. I have been a patient for 33 years and I am very satisfied. I would however, consider changing the wording of your survey. "It was great seeing you at your last appointment." That statement sounds too final. I would say 'recent appointment' or 'most recent appointment." The older I get the more I notice things like that. I am smiling! You get five stars from me!


StarStarStarStarStar All is good Dr Kramer been with him a long time and he is the best — 

All is good Dr Kramer been with him a long time and he is the best


StarStarStarStarNo Star Great  — 

Great selection & freindly staff


StarStarStarStarStar  —    (Patient since 2018)

Couldn't be happier...love this entire office staff! Recommend Holt Eye Care whenever I can.


StarStarStarStarStar i WAS COMPLETELY SATISFIED —    (Patient since 2017)

i WAS COMPLETELY SATISFIED


StarStarStarStarStar The front staff is the patient's first impression of the office and to be perfectly honest, they... —    (Patient since 2017)

The front staff is the patient's first impression of the office and to be perfectly honest, they don't seem to enjoy what they are doing, not very friendly. My impression...they are 'just doing their job'. Nothing like the previous staff. I love Dr. C and have no plans to stop seeing her, but I am going to begin getting my glasses elsewhere - for a warmer staff and cheaper prices. I have family members there as patients and we all seem to have the same general impressions.


StarStarStarStarStar Everything just perfect —    (Patient since 2016)

Everything just perfect


StarStarStarStarStar Holt eye care! —    (Patient since 2017)

it is always a great experience!


StarStarStarStarStar Sarah was extremely helpful in helping me choose new contacts —    (Patient since 2017)

Sarah was extremely helpful in helping me choose new contacts. I had been struggling with different kinds since my old brand had been discontinued. I really appreciated the individualized attention and resolution of my issues. The recommended contacts are working very well for me. Best consultation ever!


StarStarStarStarStar Everyone was so wonderful and friendly. I really felt like a patient and not just a number —    (Patient since 2017)

Everyone was so wonderful and friendly. I really felt like a patient and not just a number


StarStarStarStarStar As always Dr Amy was very friendly and attentive. —    (Patient since 2016)

As always Dr Amy was very friendly and attentive.


StarStarStarStarStar Old time or of Dr Kramer's. Always a good visit. His assistants (MA's schedulers) are the best —    (Patient since 0001)

Old time or of Dr Kramer's. Always a good visit. His assistants (MA's schedulers) are the best. Always friendly and smiling! Check in and check out always pleasant. Thank you!


StarStarStarStarStar Holt Eye Care is Great! —    (Patient since 2017)

i have been a patient of De. Kramer for over 20 years. I have referred my family and friends to Holt Eye Care.


StarStarStarStarStar I think that your team is both very professional and friendly. Well Done! —    (Patient since 2017)

I think that your team is both very professional and friendly. Well Done!


StarStarStarStarStar My visit was exceptional. No changes or additional services necessary —    (Patient since 2017)

My visit was exceptional. No changes or additional services necessary. Everyone was helpful and knowledgeable.


StarStarStarStarStar No need to change anything, service is always great. — 

No need to change anything, service is always great.


StarStarStarStarStar This was my first appointment with Dr Hauser —    (Patient since 2017)

This was my first appointment with Dr Hauser. He was very good at discussing everything with me and concerned about my eye health. I was definitely impressed with his knowledge and professional manner. Thank you for taking good care of me!


StarStarStarStarStar Our whole family loves Holt eye care. Always a great experience.  —    (Patient since 2017)

Our whole family loves Holt eye care. Always a great experience.


StarStarStarStarStar We have always been pleased with the service. The employees are friendly and helpful —    (Patient since 2017)

We have always been pleased with the service. The employees are friendly and helpful. My kids LOVE the toys and look forward to them.


StarStarStarStarStar Real Care and Customer Service — 

Dr. Kramer, Just wanted to tell you how impressed I am with the staff. I submitted questions via email and Nicky (sp?) was sooo helpful. Also, a few months before my appointment, someone contacted me regarding insurance coverage. My plan changed and your office was no longer under the plan. I was aware of this fact, but it was nice to know that your office was looking out for my interest. Thank you and and your staff for the wonderful care they provide. It is so refreshing in our world today. Dawn


StarStarStarStarStar Service has always been great. —    (Patient since 2017)

Service has always been great.


StarStarStarStarStar  —    (Patient since 0001)

I have been seeing Dr. Kramer forever and will continue to do so. I have also referred others to him; he is GREAT!


StarStarStarStarStar I arrived early and they got me in early. I was actually done before my appointment time —    (Patient since 2017)

I arrived early and they got me in early. I was actually done before my appointment time. Great service and love Dr Kramer.


StarStarStarStarStar Good experience. Everone I encountered was friendly and helpful. —    (Patient since 2019)

Good experience. Everone I encountered was friendly and helpful.


StarStarStarStarStar Dr. Kramer and his staff are the best!!! —    (Patient since 0001)

Dr. Kramer and his staff are the best!!!


StarStarStarStarStar Great place. Would love to work there friendly people.  —    (Patient since 2017)

Great place. Would love to work there friendly people.


StarStarStarStarStar Other than a brief wait to be seen, I had a wonderful visit -- and always do. Highly recommend —    (Patient since 2016)

Other than a brief wait to be seen, I had a wonderful visit -- and always do. Highly recommend


StarStarStarStarStar Went Above & Beyond in Assisting with Energetic Child —    (Patient since 2018)

My 4 year old son, Nathaniel, also joined me in seeing Dr. Kempf and since he was a bundle of energy, Annette and Jen took turns watching my son in the toy area of the lobby while I completed my annual eye examination. Thanks again!


StarStarStarStarStar very professional and prompt service —    (Patient since 2017)

Both my exam experience and my new glasses are great.


StarStarStarStarStar Dr. Kramer is so knowledgeable and caring; he explains my eye conditions in a way I can understand —    (Patient since 0001)

Dr. Kramer is so knowledgeable and caring; he explains my eye conditions in a way I can understand. I drive two hours for my appointment because he is the best!


StarStarStarStarStar My visit was fine, and I was pleased with the service I recieved —    (Patient since 2019)

My visit was fine, and I was pleased with the service I recieved. I'm glad I decided to become a new patient to rhe practice. I regretted that I did not inquire about the cost of 6 months supply of the contact lens I'm trying.


StarStarStarStarStar Thank Dr. Cramer to the short notice visit. —    (Patient since 2016)

Thank Dr. Cramer to the short notice visit.


StarStarStarStarStar I would rate my Dr care as excellent —    (Patient since 0001)

I would rate my Dr. care as excellent. If my eye glass purchase is part of this survey I would rate that as avaerage at best. I was offered several pairs of glasses, none of which where like what I wanted, and I settled on something much different than what I asked for because they did not have anything like I thought I wanted. The eye glass purchase was troublesome. I hope the glasses turn out better than the purchase experience.


StarStarStarStarStar My son will NEVER see who he saw —    (Patient since 2018)

My son will NEVER see who he saw. He asked her the same question about his eyesight four times and she ignored him. It wasn't until I said something she answered looking at me, still ignoring him. I told her he asked the question look at him and answer to him. She gave me a funny look and gave him an off the cuff answer. I do not like her. I will stick with the others in the office. I was not that he did not need glasses ( thank God) he would probably not take care of them well. It was the fact that she was rude to him, because you was young. I did not like that. If she is going to stay in this office she needs to learn to deal with teenagers and elderly. She was nasty about him not being there for five years, He's 14 and said, "Have you ever had this done before." implying what, I never took him to be seen for his eyes. I found her rude, plain and simple. Really sad, because all the other doctors that I have seen for the rest of us are great there. Tiffany Johnson


StarStarStarStarStar I have been coming tp Dr Kramer for a numbr of years, he and the staff have always given me... —    (Patient since 2017)

I have been coming tp Dr Kramer for a numbr of years, he and the staff have always given me excelleny service


StarStarStarStarStar Mom is filling this out for Jose. Dr —    (Patient since 2017)

Mom is filling this out for Jose. Dr. Kramer and his staff have always been very helpful and patient with my son which has Autism.


StarStarStarStarStar Dr. Kramer always does an excellent job. —    (Patient since 2017)

Dr. Kramer always does an excellent job.


StarStarStarStarStar Nothing needs to be changed at this time. —    (Patient since 2017)

Nothing needs to be changed at this time.


StarStarStarStarStar Nothing needs to be changed at this time. —    (Patient since 2017)

Nothing needs to be changed at this time.


StarStarStarStarStar Have been with Dr Kramer for years and hope I can continue for some time to come —    (Patient since 2016)

Have been with Dr Kramer for years and hope I can continue for some time to come. Now live out of area, but will continue to drive back as long as possible.


StarStarStarStarStar I love your office and the staff is always so friendly and helpful —    (Patient since 0001)

I love your office and the staff is always so friendly and helpful. I recommended you to everyone I know. :-)


StarStarStarStarStar I just wish your glasses had a bigger selection —    (Patient since 2017)

I just wish your glasses had a bigger selection. And it would be great if there was some kind of discount for long term patients,and or entire families who are patients.


StarStarStarStarStar Great Service —    (Patient since 2016)

I was surprised by the wide selection of frames available.


StarStarStarStarStar This my favorite office. Excellent service with staff and Dr. Kramer is awesome —    (Patient since 2017)

This my favorite office. Excellent service with staff and Dr. Kramer is awesome


StarStarStarStarNo Star I wish there was someone in Optical who could help me more with style questions. — 

I wish there was someone in Optical who could help me more with style questions.


StarStarStarStarStar Your services were outstanding, as usual —    (Patient since 0001)

Your services were outstanding, as usual. The only frustration I had was having to wait a long time to talk to an optician about buying new frames. Others who came in after me were told to sign in (no one told me that was necessary), so they were seen before me. I finally left and returned on another day.


StarStarStarStarStar Very efficient office management. Friendly staff. —    (Patient since 2017)