Visions Optometry

Dr. Heidi Pham-Murphy

Star Star Star Star Star 621 Reviews

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Reviews

StarStarStarStarStar Highly Recommend: Professional and Thorough —    (Patient since 2022)

Dr. Heidi and the office are very professional, thorough, and provide sound suggestions for improving eye health and vision. Dr. Heidi is a personable and caring individual looking to improve one's eye care and health. She has a dedicated and professional office who works well together and with the customer. The eye products are diversified, reasonable in price, and stylist in nature. Highly recommend.


StarStarStarStarStar Professional care —    (Patient since 2022)

Last year was my first time coming to Vision optometry, yesterday was the first time this year. Thus far the personal attention and care has exceeded any prior experiences I have received by any optometrists and their staff. I am pleased with the professional, thorugh none rush care Dr. Pham and her staff has provided my self and my family. Howard B.


StarStarStarStarStar Good Appointment —    (Patient since 2022)

Everything went well at the appointment.


StarStarStarStarStar I’ve been a ‘forever’ Visions fan. The staff is... —    (Patient since 2022)

I’ve been a ‘forever’ Visions fan. The staff is very kind and professional. Love Dr. Pham!


StarStarStarStarStar Everyone there is very friendly all the ladies ... —    (Patient since 2022)

Everyone there is very friendly all the ladies at the front counter are very helpful and polite. I loved how Santi Bardisso when trying on glasses she took the time to keep my younger son entertained while Warren looked and tried on his glasses.


StarStarStarStarNo Star Hello. We love you and your team. This last a... —    (Patient since 2022)

Hello. We love you and your team. This last appt was a bit frustrating bc the appt was set for 10:30 am and at 11:02 am, I had to approach the front desk to say that maybe we sb rescheduled. (Unfortunately, we also arrived 15" early at 10:15 am which made the wait feel longer). Still, having to wait more than 30" wouldn't be as frustrating if the front desk were to have communicated w/us well before 11:00 am to just let us know that we were still on the radar :)


StarStarStarStarStar Best Optometry  —    (Patient since 2022)

Love this place! Best customer service and Dr. Murphy Pham is top notch.


StarStarStarStarNo Star Staff was attentive, short wait to see Dr. Cha... —    (Patient since 2022)

Staff was attentive, short wait to see Dr. Change over in systems was a bit of a hassle.


StarStarStarStarStar Great experience  —    (Patient since 2022)

Marina was great working with me to get great frames and maximize my benefits. Dr Pham is always spot on with my exam


StarStarStarStarStar Excellent visit with timely and practical educa... —    (Patient since 2022)

Excellent visit with timely and practical educational handouts to share with family and friends. You are the best! Karla M.


StarStarStarStarStar Dr. Johnson is always thorough and personable. ... —    (Patient since 2022)

Dr. Johnson is always thorough and personable. As always felt like I received the highest professional observations during my visit and left with a prescription that will last for the year. The front reception desk is handled by Marina and receives a high score for her positive friendly accomodating attitude. The first impression sets the stage for the rest of the visit, so good person to have as the greeter.


StarStarStarStarStar I was very impressed with the all aspects of my... —    (Patient since 2022)

I was very impressed with the all aspects of my appointment. Support staff were attentive and efficient. The exam was pleasant and thorough. I will be back for all my Optical needs.


StarStarStarStarStar Great eyesight check and knowledgeable Dr. I’ve... —    (Patient since 2022)

Great eyesight check and knowledgeable Dr. I’ve bee coming here for years and highly recommend it.


StarStarStarStarStar This Wednesday was the second time for me to co... —    (Patient since 2022)

This Wednesday was the second time for me to come in here for an eye exam. I like the place. IPad a very good experience last year. This time was even better. Doctor Heidi is a fine. Very knowledgeable and just nice and pleasant "agréable" to say it in french.


StarStarStarStarStar The whole staff are always friendly. They never... —    (Patient since 2022)

The whole staff are always friendly. They never push anything on you. That means a lot.


StarStarStarStarStar Once again, a wonderful experience. The staff a... —    (Patient since 2023)

Once again, a wonderful experience. The staff are amazing, attentive and I can always count on having the prescription and medical advice I need as well as help with styling new glasses. Thank you all!


StarStarStarStarStar you're always professional, checking for catara... —    (Patient since 2023)

you're always professional, checking for cataracts, glaucoma and other potential issues. Very informative on good eye health care strategies. Particularly patient when it's difficult to decide if one is better (more clear) than two during the exam. Thank you for your good work and your friendly knowledgeable staff. Sincerely,


StarStarStarStarStar Excellent doctor and staff who care —    (Patient since 2023)

Caring and knowledgeable staff who pay attention to your insurance needs and want the best possible care for you and your family.


StarStarStarStarStar Staff was awesome like always  —    (Patient since 2022)

Staff was awesome like always


StarStarStarStarStar The office/practice is always a joy to come int... —    (Patient since 2022)

The office/practice is always a joy to come into. Thank you


StarStarStarStarStar The staff was nice and all, but honestly the wa... —    (Patient since 0001)

The staff was nice and all, but honestly the wait time to be seen was ridiculous. There wasn’t even a lot of people in the building.


StarStarStarStarStar Love it —    (Patient since 2021)

good customer service and the doctor there actually talked to me and made me feel like she care about what she was doing and what she was telling me.


StarStarStarStarStar Professional and friendly vision care —    (Patient since 0001)

Dr. Pham-Murphy is very professional and always very gracious and friendly. Her staff are also helpful and professional. On a recent visit I brought in some frames I had purchased out of network. Marina found the frames were available through their parent company and was able to order them for me, so I could return my retail purchase, saving me nearly $300!


StarStarStarStarStar Dr. Heidi Pham-Murphy and skilled staff .. —    (Patient since 2002)

Dr. Heidi Pham-Murphy and her skilled staff are phenomenal professionals. I am grateful for their expertise and extraordinary care.


StarStarStarStarStar Recommend without hesitation —    (Patient since 0001)

Dr. Pham-Murphy and her staff were fantastic. knowledgeable, organized and friendly. I recommend without hesitation.


StarStarStarStarStar Great Visit.. —    (Patient since 2022)

This was my first visit here. The office is clean and spacious. The entire staff is very friendly and accommodating. Dr. Johnson was excellent and explained everything. Their examination equipment is very modern. I will be a return patient.


StarStarStarStarStar Dr. Johnson was terrific. —    (Patient since 2005)

Dr. Johnson was terrific.


StarStarStarStarStar Dr. Johnson is amazing! Takes her time, is ver... —    (Patient since 0001)

Dr. Johnson is amazing! Takes her time, is very thorough and always patient and answers questions fully.


StarStarStarStarStar Thank you! —    (Patient since 0001)

I was very impressed with Dr Johnson She was very thorough and knowledgeable. Also very helpful!


StarStarStarStarStar 5 out of 5 stars! Please see comments in sectio... —    (Patient since 0001)

5 out of 5 stars! Please see comments in section 7


StarStarStarStarStar Dr Johnson was fantastic along with the other... —    (Patient since 0001)

Dr Johnson was fantastic along with the other staff members who helped us. I'm very happy with my experience!!!


StarStarStarStarStar Great Service —    (Patient since 2022)

I was able to get an appointment very quickly, and the Dr who examined me did a very thorough job of checking my eyes. I would highly recommend Visions Optometry.


StarStarStarStarStar Marina and Trenton were great! Knowledgeable a... —    (Patient since 2022)

Marina and Trenton were great! Knowledgeable and very helpful.


StarStarStarStarStar Excellent service & all very professional & pra... —    (Patient since 0001)

Excellent service & all very professional & practicing covid safety


StarStarStarStarStar My appointment with Dr. Johnson was so nice. Sh... —    (Patient since 0001)

My appointment with Dr. Johnson was so nice. She’s so caring and welcoming and explained everything. Love her!


StarStarStarStarStar Everything was great at the appt —    (Patient since 0001)

Everything was great at the appt


StarStarStarStarStar It's always a real pleasure to work with Dr Joh... —    (Patient since 0001)

It's always a real pleasure to work with Dr Johnson and your staff. It makes the long drive back and forth well worth the extra effort. They all work valiantly and tirelessly to meet my every need addressing my very complex eye conditions, especially Dr Johnson--I don't know what I'd do without her. She has infinite patience with me and my needs and coordinates most effectively with my other doctors like Dr Mannis. And I can always count on reaching her for advice whether at or away from the office and after hours. I truly appreciate everything she does to help take good care of me!!


StarStarStarStarStar Always a great visit. I've been a patient of th... —    (Patient since 2014)

Always a great visit. I've been a patient of this practice for some time and enjoy the care provided.


StarStarStarStarStar Pleasant staff, comfortable surroundings, great... —    (Patient since 0001)

Pleasant staff, comfortable surroundings, great service. Appreciate the knowledge and help in choosing the right products. Thanks!


StarStarStarStarStar Thank you so much....great atmosphere...and att... —    (Patient since 2022)

Thank you so much....great atmosphere...and attentive...


StarStarStarStarStar Dr. Johnson-Tong is a fantastic Dr. I highly re... —    (Patient since 2018)

Dr. Johnson-Tong is a fantastic Dr. I highly recommend her!!


StarStarStarStarStar Wonderful Experience —    (Patient since 0001)

Wonderful Experience for me and my 7 yr, highly recommend.


StarStarStarStarStar Visit Experience —    (Patient since 2016)

This Saturday I came in for a glaucoma test. I made a comment that normally we do the test the same time as the eye exam. The associate doing the test consistent asked in a manner that seem as though she did not want to do the test. She asked several times, "Do you want to reschedule?" I emphatically said "no". Why would I drive all the way to do the test and "reschedule"? She doesn't seem to get it. I was not confident in the skills level that she performed. I asked for a retest of the perpheral test. It seemed she rushed through and did not provide guidance to the steps and process. However, I was fine with Dr. Phung's consultation visit. Daniel Panboon


StarStarStarStarStar great professional service / wonderful compassi... —    (Patient since 2005)

great professional service / wonderful compassionate people.


StarStarStarStarStar Dr. Johnson is absolutely amazing.  —    (Patient since 2022)

Dr. Johnson is absolutely amazing. I was referred to her from one of Visions sister stores. I needed to see a contact specialist as the previous Optomitrist thought I could of had a degenerative eye condition. Dr. Johnson correctly diagnosed me and was able to get me the best contact lenses for my eyes. She is very knowledgeable and professional. I have been going to her for years now. On top of that, all the other staff and doctors have been amazing at Visions Optometry.


StarStarStarStarStar Great place for glasses —    (Patient since 0001)

Very friendly staff and easy process.


StarStarStarStarStar I’ve been going to this doctor office for the l... —    (Patient since 2013)

I’ve been going to this doctor office for the last 7 or 8 years now. I really adore my doctor, Dr. Johnson. I have VERY complex eyes and sight issues and my doctor is ALWAYS doing her best to make sure she is providing me the BEST care possible. She has managed to make some improvements for me over years as well. She takes her time with me and doesn’t make me feel like another number.


StarStarStarStarStar Dr Johnson is excellent. The office staff and o... —    (Patient since 2022)

Dr Johnson is excellent. The office staff and optometry interns were very professional.


StarStarStarStarStar Very Professional —    (Patient since 2022)

Very state of the art equipment. Everyone was very kind. Dr. Johnson-Tong patiently listened to the difficulties I have with my eyesight. She was very much up for the challenge that my challenging eyesight presented.


StarStarStarStarStar Morena is always helpful knowledgeable and the ... —    (Patient since 0001)

Morena is always helpful knowledgeable and the best at adjusting the glasses. Always a pleasant encounter when I see her. Can't wait to get my next pair of glasses


StarStarStarStarStar Great Optometrist to see to get your eyes evaluate —    (Patient since 0001)

Had a great visit with an eye check up. It was very complete evaluation


StarStarStarStarStar Always accommodating and very professional.  —    (Patient since 2022)

Always accommodating and very professional.


StarStarStarStarStar People were very nice and helpful, as they usua... —    (Patient since 2022)

People were very nice and helpful, as they usually are.


StarStarStarStarStar Great experience every year!  —    (Patient since 0001)

Great experience every year!


StarStarStarStarStar Marina is wonderful! I so enjoy coming in when ... —    (Patient since 2022)

Marina is wonderful! I so enjoy coming in when Marina is assisting me! Marina is smart and charming!


StarStarStarStarStar Dr. Johnson is always so thorough and attentive... —    (Patient since 0001)

Dr. Johnson is always so thorough and attentive to the details. She is also very patient and caring.


StarStarStarStarStar Vision Optometry is the best  —    (Patient since 2022)

Everyone is great there very informative, kind, and friendly. I highly recommend them to everyone.


StarStarStarStarStar Love Visions Optometry, always friendly and hel... —    (Patient since 0001)

Love Visions Optometry, always friendly and helpful.


StarStarStarStarStar Love the staff! Marina is always so friendly an... —    (Patient since 0001)

Love the staff! Marina is always so friendly and helpful. She is amazing.


StarStarStarStarStar Dr. HPM is wonderful! Explains everything well ... —    (Patient since 2022)

Dr. HPM is wonderful! Explains everything well and is a kind, congenial person.


StarStarStarStarStar An after visit summary would be helpful. —    (Patient since 2008)

An after visit summary would be helpful. Something that would review test results as well as list recommendations/prescriptions and eye care.


StarStarStarStarStar Friendly, Efficient and Fun!  —    (Patient since 2022)

Our children had never previously seen an optometrist and we had both of their appointments scheduled back to back. Every test was clearly explained both to us as parents, and the children. The experience was fun for them and there were no complaints or feelings of impatience felt from the staff when the children needed to take their time to settle in. This is a beautiful facility with friendly and knowledgeable staff. Wonderful experience for all ages, thank you Visions!


StarStarStarStarStar Friendly, considerate and attentive to your nee... —    (Patient since 2023)

Friendly, considerate and attentive to your needs. I appreciate the doctors and front and back staff so much. Even in these virus protection times, I know they will have my needs cared for.


StarStarStarStarStar Dr. Heidi Pham-Murphy. Is such an amazing optom... —    (Patient since 2022)

Dr. Heidi Pham-Murphy. Is such an amazing optometrist. She has help me for years with my dry eyes. She’s demonstrates how to properly take care of my eyesight can’t thank her enough. The staff she has working for her are all amazing also. It’s a great place.


StarStarStarStarStar I broke my hard lens and had no back up! —    (Patient since 2022)

I broke my hard lens and had no back up, leaving me blind. I was referred to Dr. Johnson-Tong and was seen in less than one week and got a new lens within the next week. The staff here is awesome. Thank You!


StarStarStarStarStar Visions is truly second to none! Even during CO... —    (Patient since 0001)

Visions is truly second to none! Even during COVID, the appointment was easy to make and as always, the staff was superior!


StarStarStarStarStar Dr Johnson is the best eye specialist out there... —    (Patient since 2022)

Dr Johnson is the best eye specialist out there.


StarStarStarStarStar Dr Johnson-Tong is amazing and like all of your... —    (Patient since 2022)

Dr Johnson-Tong is amazing and like all of your staff, professional, kind and competent. My daughter is also a patient at visions.


StarStarStarStarStar I received prompt service and a great adjustmen... —    (Patient since 0001)

I received prompt service and a great adjustment on my new glasses. Your frame selection is terrific with many unique styles I haven’t seen elsewhere


StarStarStarStarStar Dr. Pham-Murphy and her staff are great! —    (Patient since 0001)

Dr. Pham-Murphy and her staff are great and they have a wonderful selection of great frames from a variety of designers.


StarStarStarStarStar Always available! —    (Patient since 2022)

Visions Optometry is not only a professional team but was available even though I did not have an appointment. Thank you!


StarStarStarStarNo Star Does Visions Optometry want to "get back to nor... —    (Patient since 0001)

Does Visions Optometry want to "get back to normal?


StarStarStarStarStar Great service, the best staff.  —    (Patient since 2023)

Great service, the best staff.


StarStarStarStarStar Dr. Johnson is the best ever ! She is great I h... —    (Patient since 2022)

Dr. Johnson is the best ever ! She is great I highly recommend for anyone to see her!


StarStarStarStarStar The front staff is always pleasant, professiona... —    (Patient since 0001)

The front staff is always pleasant, professional and friendly. My husband and I really enjoy Dr. Pham and the VSP frame selection is great.


StarStarStarStarStar First Eye Exam in Over Two Years  —    (Patient since 2022)

Dr. Pham-Murphy was great. The exam went well and she took her time finding the right prescription for me. Very professional and ensured my needs were met.


StarStarStarStarStar I made appointment for glasses adjustment. That... —    (Patient since 0001)

I made appointment for glasses adjustment. That went well. Also service rep was kind to ask if I had any other questions. She answered those as well. Great over all experience. Proud to be a customer for nearly 8-9yrs and counting.


StarStarStarStarStar I just had an appointment and evaluation by Dr.... —    (Patient since 2022)

I just had an appointment and evaluation by Dr. Johnson.


StarStarStarStarStar Awesome 👏🏻 optic management and customer serv... —    (Patient since 2023)

Awesome 👏🏻 optic management and customer service! Highly recommended.


StarStarStarStarStar Great selection and service —    (Patient since 0001)

I appreciate the store caring styles you can’t find elsewhere. Nice selection of Lindbergh’s and I was promptly helped even without an appointment


StarStarStarStarStar Everything was good. In and out fast. —    (Patient since 2015)

Everything was good. In and out fast.


StarStarStarStarStar Received excellent professional care from Dr. P... —    (Patient since 0001)

Received excellent professional care from Dr. Pham-Murphy and the entire staff.


StarStarStarStarStar The exam went great as always. —    (Patient since 2009)

The exam went great as always. The machine to examine the eyes without dilating them was neat, but not worth the extra cost for me. The selection of new frames was below average, as the woman helping me seemed impatient and uninterested in helping me. That was pretty disappointing.


StarStarStarStarStar  —    (Patient since 0001)

Excellent service and professionalism. Marina Golub is friendly, professional, knows the inventory and what styles that I like and look best on me. I have been a customer of Visions for many years and you are the best.


StarStarStarStarStar Glaucoma test and ordering new glasses  —    (Patient since 2022)

The team mates who helped me Saturday were outstanding! I felt very comfortable during the whole process. Had some "fogging" issues during one of the tests, but the tech coached me and improvement was instant 👍🏼😀 Thank you, Ron Myers


StarStarStarStarStar Excellent Customer Service! —    (Patient since 0001)

Excellent Customer Service!


StarStarStarStarStar My eye glass office of choice —    (Patient since 2021)

I appreciate the professionalism at Visions Optometry and the good care I get when I need new glasses. They also carry great frames!


StarStarStarStarStar Extremely thorough examination and very efficie... —    (Patient since 2022)

Extremely thorough examination and very efficient and friendly support with ordering new frames.


StarStarStarStarStar Your office and staff are top notch in my famil... —    (Patient since 2023)

Your office and staff are top notch in my family's book. Your kindness and understanding and friendliness is so appreciated. We always enjoy our visit. Everything is clean and sparkly. Thank you.


StarStarStarStarStar Vanessa does an excellent job... always very po... —    (Patient since 0001)

Vanessa does an excellent job... always very polite and professional. Thank you for your service.


StarStarStarStarStar Dr. Johnson & Crew —    (Patient since 2022)

Dr. Johnson is the best.


StarStarStarStarStar thank you to all. you have examined my eyes an... —    (Patient since 0001)

thank you to all. you have examined my eyes and fitted me in frames and contacts for a long time. i wouldn't consider going elsewhere. marina is a true gem who gives me honest answers regarding frame style -- so talented.


StarStarStarStarStar Marina served me quite well, I feel we got the ... —    (Patient since 2022)

Marina served me quite well, I feel we got the wright pair of glasses to compliment both my style and vision. My first pair of corrective lenses ever.... John Gordon Gage


StarStarStarStarStar Excellent customer service! —    (Patient since 2022)

Excellent customer service. Dr. Huynh and Vanessa helped me solve my vision issues and helped me pick out a new set of glasses. Felt welcomed!


StarStarStarStarStar I tried the digital image versus dilation optio... —    (Patient since 2009)

I tried the digital image versus dilation option and it seemed neat, but not necessary. I have always felt like the doctors were helpful and knowledgeable. The selecting of the new frames was just an okay process. The gal didn’t seem that interested in helping get a great frame, so that part felt rushed.


StarStarStarStarStar Dr Johnson and all staff are exceptional. I am ... —    (Patient since 0001)

Dr Johnson and all staff are exceptional. I am very appreciative of the level of service, their professionalism, and friendliness. Highly recommend.


StarStarStarStarStar I always receive the best service and the staff... —    (Patient since 0001)

I always receive the best service and the staff is very helpful and professional.


StarStarStarStarStar Best service and attention. You all are great! —    (Patient since 2014)

Best service and attention. You all are great!


StarStarStarStarStar Awesome Place! —    (Patient since 0001)

Dr. Heidi was great! This is my second time visiting and I’m pleased with their service.


StarStarStarStarStar As usual , very friendly, very professional, ex... —    (Patient since 2023)

As usual , very friendly, very professional, explanations very thorough.


StarStarStarStarStar Your staff and Dr. Johnson are very professiona... —    (Patient since 0001)

Your staff and Dr. Johnson are very professional and put their patients before anything else. Thanks for having such an amazing staff and office.


StarStarStarStarStar Great customer service  —    (Patient since 0001)

The experience with Visions Optometry was exceptional. I was promptly greeted and then shown the specific brand of glasses I was requesting for. They have a great selection of glasses.


StarStarStarStarStar Great service. I always feel like I am getting... —    (Patient since 0001)

Great service. I always feel like I am getting very personal service.


StarStarStarStarStar Dr Johnson is always informative about my histo... —    (Patient since 0001)

Dr Johnson is always informative about my historical conditions and willing to suggest the proper list of medications for my dry eye condition. She even supplied me with a small amount of sample wipes to try. I always enjoy visiting with her for my exam and respect the time she takes to answer any questions that I may have. As always, the staff is cordial and very helpful in providing their expertise during the new eyeglass selection process.


StarStarStarStarStar Pandemic response great... clients not so much  —    (Patient since 0001)

Office and staff are responding great to current pandemic situation... unfortunately you can’t control all of your clients blatant disregard for safety precautions.


StarStarStarStarStar I’m always pleased with their service ,the staf... —    (Patient since 2022)

I’m always pleased with their service ,the staff are very friendly and helpful


StarStarStarStarStar Very friendly, knowledgeable and helpful.  —    (Patient since 2022)

Very friendly, knowledgeable and helpful.


StarStarStarStarStar Amazing Experience! —    (Patient since 0001)

I loved my experience here! Everyone was very friendly and took the time to explain what was going to happen. When it was time to learn how to put in my contact lenses my specialist was sooo patient with me and an excellent teacher. Then she was beyond helpful when I was selecting new frames without making me feel pressured to purchase more expensive glasses (this has happened to me at a different optometrist's office). Loved being here and I will definitely recommend it to friends and family! Bonus stars for having the prettiest lobby with the best selection of frames!


StarStarStarStarStar Dr Heidi and her team are the greatest. Profess... —    (Patient since 2022)

Dr Heidi and her team are the greatest. Professional, courteous and accommodating. The office is neat clean and inviting.


StarStarStarStarNo Star My Visit this Week! —    (Patient since 0001)

Overall visit was a 9 out of 10! The front lobby acceptance and handling, new glasses handling & processes, and the actual exam were great. The clinical environment was one of excellence and warmth in the midst of the on-going pandemic. Had a late start due to patient transfers prior to my arrival.


StarStarStarStarNo Star Wait time —    (Patient since 0001)

Each time I come in I wait a good 30 minutes or more beyond my scheduled appt time before being called back. I am never acknowledged while I wait. I almost got up and walked out this time


StarStarStarStarStar Thank you.  —    (Patient since 2022)

I always appreciate the thoroughness of my exams and helpfulness of the staff


StarStarStarStarStar Marina and Vanessa were great. I have been fitt... —    (Patient since 0001)

Marina and Vanessa were great. I have been fitted for new glasses and lenses by Marina, who was caring, patient and most helpful. A keeper!. Vanessa handled service and support to get the glasses in and set up the fitting appointment. Very personable and professional.


StarStarStarStarStar I'm a new patient. —    (Patient since 0001)

I'm a new patient. Appointment was setup quick, staff are very friendly. Doctor is knowledgeable and caring. Office is very clean and organized.


StarStarStarStarStar Very friendly staff and it felt Covid safe —    (Patient since 0001)

Very friendly staff and it felt Covid safe


StarStarStarStarStar My glasses broke and I needed to get them fixed... —    (Patient since 2022)

My glasses broke and I needed to get them fixed quickly. I called and they were able to get me in right away. My glasses were fixed in 10 minutes and I was so grateful. The service was very friendly and helpful.


StarStarStarStarStar Awesome customer service. Goes above and beyon... —    (Patient since 0001)

Awesome customer service. Goes above and beyond to make sure that their customers are cared for and satisfied.


StarStarStarStarStar Great Full Service Eye Shop —    (Patient since 2022)

Excellent service and great choices of stylish glasses to choose.


StarStarStarStarStar Vanessa was amazing in assisting me in taking c... —    (Patient since 0001)

Vanessa was amazing in assisting me in taking care of my Eye Vision needs. She was always, caring and professional. What I appreciated was how she worked to correct a problem I had with the glasses I purchased. She was consistently wonderful.


StarStarStarStarStar Highly professional but friendly. Great selecti... —    (Patient since 2014)

Highly professional but friendly. Great selection and the best quality.


StarStarStarStarStar My eye appointment was fine, however your selec... —    (Patient since 2015)

My eye appointment was fine, however your selection of frames leaves a lot to be desired. Someone who knows about buying glasses frames need to be your buyer.


StarStarStarStarStar Such a great experience and they even helped me... —    (Patient since 0001)

Such a great experience and they even helped me pick out a pair of glasses that I love !


StarStarStarStarStar Your exam process is the most thorough of any e... —    (Patient since 0001)

Your exam process is the most thorough of any eye doctor around


StarStarStarStarStar Dr. Pham-Murphy —    (Patient since 0001)

The Eye Dr Really Took Time To Research Eye Situation


StarStarStarStarStar My experience was very professional, thank you!... —    (Patient since 0001)

My experience was very professional, thank you!


StarStarStarStarNo Star Good service, prompt, good selection of lenses ... —    (Patient since 0001)

Good service, prompt, good selection of lenses and frames.


StarStarStarStarStar Dr Pham was outstanding- best eye exam I’ve had... —    (Patient since 0001)

Dr Pham was outstanding- best eye exam I’ve had


StarStarStarStarStar Highly competent and professional group of eye ... —    (Patient since 1991)

Highly competent and professional group of eye doctors! You will not be disappointed.


StarStarStarStarStar Hello All,I just want to say that my most rece... —    (Patient since 0001)

Hello All, I just want to say that my most recent visit was like all the others, Pleasant, cheerful and efficient. Thank you...


StarStarStarStarStar Best, most friendly staff. I really look forwa... —    (Patient since 0001)

Best, most friendly staff. I really look forward to my yearly exam.


StarStarStarStarStar Always pleasant, helpful, and professional! & t... —    (Patient since 0001)

Always pleasant, helpful, and professional! & the frame selection is top notch!!!


StarStarStarStarStar Very customer service friendly and professiona... —    (Patient since 2023)

Very customer service friendly and professional staff.


StarStarStarStarStar I had a very pleasant experience at the office.... —    (Patient since 0001)

I had a very pleasant experience at the office. the staff was friendly and doctor was knowledgeable and informative.


StarStarStarStarStar Love Dr. Johnson! Great eye exam, very thoroug... —    (Patient since 2022)

Love Dr. Johnson! Great eye exam, very thorough!


StarStarStarStarStar  —    (Patient since 0001)

The entire staff was courteous and attentive.


StarStarStarStarStar Always friendly and helpful staff. Doctors take... —    (Patient since 2022)

Always friendly and helpful staff. Doctors take time to make sure you are getting the best prescription. Sometimes I wonder about pricing but that goes for everywhere. I love that they are open on Saturdays. Overall I love this office.


StarStarStarStarStar Excellent service all the way around. Vanessa ... —    (Patient since 0001)

Excellent service all the way around. Vanessa was very patient and helpful.


StarStarStarStarStar Vision's doctor's always go above and beyond in... —    (Patient since 0001)

Vision's doctor's always go above and beyond in making sure my eyes are happy!


StarStarStarStarStar I am so blessed to have someone as talented and... —    (Patient since 2002)

I am so blessed to have someone as talented and caring as Dr. Heidi to care for my eyes. I trust her completely and her care and concern is evident for all. Both my husband and I come to her to have our eyes taken care of and will for as long as she decides to practice - which we hope is forever!


StarStarStarStarStar The service is always great. The staff is very ... —    (Patient since 2022)

The service is always great. The staff is very personable and professional.


StarStarNo StarNo StarNo Star Late, nice, and pricey  —    (Patient since 0001)

The office was running an hour late and when I mentioned it when I was finally called back, the staff member reported there were a few patients that showed up really early for their appointments. Staff was nice enough but to be in their office for two hours was irritating. At the end of the appointment, the representative reviewed my pricing and for reading glasses with benefits was really pricey.


StarStarStarStarStar Puckering of the Macula —    (Patient since 2022)

Thank you for doing extensive testing on my eyes to make sure that I take care of my condition before something major could happen.


StarStarStarStarStar If you want to be certain of quality, go here —    (Patient since 2022)

Although the company has changed ownership several times, the quality of care has been first rate. The staff is very competent. Prices are high for lenses and frames, but the workmanship is excellent. One pair of eyeglasses didn't work correctly; the replacement was swift and successful.


StarStarNo StarNo StarNo Star Not as good as past experiences. The young lady... —    (Patient since 0001)

Not as good as past experiences. The young lady that did the initial tests was not easy to understand. I probably said the word "what" a dozen times.


StarStarStarStarStar A great experience!  —    (Patient since 2022)

The office was professional and everyone we interacted with was knowledgable and friendly. They took time to make sure my wife and I got the perfect glasses. Frame selection was fantastic!


StarStarStarStarStar Dr. Heidi Pham-Murphy is the best! —    (Patient since 0001)

Dr. Heidi Pham-Murphy is the best!


StarStarStarStarStar We have been coming for years and will continue... —    (Patient since 2022)

We have been coming for years and will continue to come. The doctors are truly interested and informative. The staff is pleasant and thoughtful.


StarStarStarStarStar Great place for all my vision needs. —    (Patient since 2022)

The employees are very nice, attentive, and didn't pressure me into any extra services or items. The examination was thorough and the Dr. answered all of my questions in a way that was easy to understand. Great service.


StarStarStarStarStar Absolutely the best appointment I’ve had! —    (Patient since 0001)

Absolutely the best appointment, from check in I felt comfortable and it just got better. Best contact fitting, wonderful experience from start to finish.


StarStarStarStarStar  —    (Patient since 2022)

Nice office facility and nice employees. Up to date technology.


StarStarStarStarStar Efficient, professional, and friendly! A great... —    (Patient since 2022)

Efficient, professional, and friendly! A great experience. Thank you, Dr. Pham!


StarStarStarStarStar  —    (Patient since 2022)

The staff is friendly yet professional and welcoming . Dr. Heidi provides great professional care she makes me feel as if I am her only patient taking time to explain all facet of my eye care. She expresses concern for my overall well being. I am always greeted with a smile, she is never in a hurry. I have been a patient since she took over Visions and I am a patient for life. Thanks Doc for all you do.


StarStarStarStarStar She is a great dr. She explains everything thor... —    (Patient since 0001)

She is a great dr. She explains everything thoroughly and makes sure you understand everything before walking out the. Will recommend to family and friends.


StarStarStarStarStar Very professional. Extremely efficient. —    (Patient since 2022)

Very professional. Extremely efficient.


StarStarStarStarNo Star  —    (Patient since 2022)

Great place to have your eyes examined, wonderful staff.


StarStarStarStarStar Dr. Larisa Johnson-Tong is wonderful. Dr. Johns... —    (Patient since 2022)

Dr. Larisa Johnson-Tong is wonderful. Dr. Johnson is literally the ONLY Dr. who has taken the time and expressed and demonstrating understanding of my unique eye condition. I have been seeing Dr. Johnson for years and every time she has been patient and has never appeared to be annoyed by the extended time required to confirm that my prescription is appropriate for me.


StarStarStarStarStar Another excellent appointment at Visions! —    (Patient since 2002)

Another excellent appointment at Visions!


StarStarStarStarNo Star Annual Exam Experience —    (Patient since 0001)

Love the office staff and Dr. Johnson so I prefer coming to this location for my annual exam. However, I am disappointed with the lack of available selection for frames & sunglasses for my plan.


StarStarStarStarStar Dr Murphy is great! She takes the time to make ... —    (Patient since 0001)

Dr Murphy is great! She takes the time to make sure your fit is correct and comfortable.


StarStarStarStarStar  —    (Patient since 2010)

Hi, Dr Heidi has good insights into keeping our eyes healthy. She can walk you through the process, just a few minutes morning and night will make a large impact on your long term health. thanks Dr Heidi, Mike


StarStarStarStarStar Always a good experience. —    (Patient since 0001)

Always a good experience.


StarStarStarStarStar Always professional —    (Patient since 0001)

I've been a patient for many years and have always been treated courteously and professionally.


StarStarStarStarStar Appointment was Awesome!! —    (Patient since 0001)

Visit was great as usual!! All the Ladies are always so much fun and make it an Excellent Experience!! Much more enjoyable than any doctors office I have ever been too!! Team Dr. Pham-Murphy!


StarStarStarStarStar It's always a pleasure seeing Dr. Heidi Pham-Mu... —    (Patient since 2022)

It's always a pleasure seeing Dr. Heidi Pham-Murry. She is very informative and willing to take extra time to discuss any questions or concerns. The staff has always promptly greeted me with a smile. The staff is very accommodating to the patients needs.


StarStarStarStarStar Vacation assistance  —    (Patient since 0001)

I appreciate the staff that squeezed me in before my vacation, and of course Dr. Pham for diagnosing me correctly and getting me on meds so I could go on vacation!


StarStarStarStarStar Great service. Excellent selection of stylish f... —    (Patient since 2022)

Great service. Excellent selection of stylish frames.


StarStarStarStarStar I am impressed! —    (Patient since 2019)

I'm new to your practice but am very impressed with the team/teamwork, communication, willingness to be flexible regarding scheduling when needed, and overall personal attention and consideration of my individual needs. The office staff is very friendly and efficient and willing to take the time to gather more information as opposed to risking giving misinformation. When I had an immediate concern the other Dr. was willing to fit me in immediately, since mine was not available, instead of sending me elsewhere.


StarStarStarStarStar The staff is friendly and accomodating  —    (Patient since 2022)

The staff is friendly and accommodating


StarStarStarStarStar Dr. Johnson is an amazing optometrist. I have ... —    (Patient since 0001)

Dr. Johnson is an amazing optometrist. I have pretty poor eyesight and she has managed to fit me with contact lenses that allow me to see better than ever!! She is very thorough and knows her stuff!!


StarStarStarStarStar Excellent service-very pleased! A little pricey... —    (Patient since 0001)

Excellent service-very pleased! A little pricey though!


StarStarStarStarStar Visions is THE BEST. The best selection of gla... —    (Patient since 0001)

Visions is THE BEST. The best selection of glasses, the best people, the best experience period.


StarStarStarStarStar Annual exam! —    (Patient since 2022)

I love Visions & Eye Design! The staff is always so friendly & knowledgeable. I ABSOLUTELY love Dr. Johnson & don't know what I would do when she retires.


StarStarStarStarStar Excellent service, especially for the eye exam.... —    (Patient since 0001)

Excellent service, especially for the eye exam. Very thorough, and Dr. Johnson does a superb job explaining what's going on with my eyes as I age.


StarStarNo StarNo StarNo Star Review. —    (Patient since 0001)

Checkup/vision evaluation was fine. But the personal service leaves much to be desired. Staff present themselves as aloof and even arrogant. Staff at my ophthalmologist's large practice are far more friendly and professional. I won't use Visions again.


StarStarStarStarStar Great staff, great service and environment. —    (Patient since 0001)

Great staff, great service and environment.


StarStarStarStarStar My recent eye exam —    (Patient since 0001)

During my recent eye exam by Dr. Pham-Murphy, I felt the exam was very thorough and was update on how my eyes were.


StarStarStarStarStar Dr. Murphy was amazing and kind throughout my a... —    (Patient since 2018)

Dr. Murphy was amazing and kind throughout my appointment. She was super helpful with helping me understand the process of scleral lenses and very patient with me during the process of getting contacts fitted.


StarStarStarStarStar Terrific customer service experience. Everyone ... —    (Patient since 0001)

Terrific customer service experience. Everyone was friendly, competent and efficient, especially Marina who patiently helped me pick out and order 4 frames with different lens options. Thank you Marina!!


StarStarStarStarStar We love the doctors and opticians at Visions, b... —    (Patient since 2022)

We love the doctors and opticians at Visions, been going here for 20+years when it was owned by the previous MD. Marina always helps me pick out the most fashionable frames


StarStarStarStarStar Excellent office all the way around. —    (Patient since 2022)

Excellent office all the way around.


StarStarStarStarStar Visions ROCKS! The nicest and most professiona... —    (Patient since 0001)

Visions ROCKS! The nicest and most professional staff you'd ever want to meet. I look forward to my visits.


StarStarStarStarStar Very friendly and pleasant staff, no wait time... —    (Patient since 0001)

Very friendly and pleasant staff, no wait time, eye examinations were done quickly prior to seeing Dr. who made proper adjustments to my prescription


StarStarStarStarStar Visions is great! Always friendly and on time. ... —    (Patient since 0001)

Visions is great! Always friendly and on time. Thank you guys!


StarStarStarStarStar Dr. Heidi Pham - Murphy,Thank you for the oppo... —    (Patient since 0001)

Dr. Heidi Pham - Murphy, Thank you for the opportunity to express my thanks for your excellent care, the kind and Professional attitude that your Employees have towards me each time I come to see you. Again many thanks, Joe Aguilar


StarStarStarStarStar  —    (Patient since 2022)

the service was great ,just did not waiting so long to see Dr.Johnson


StarStarStarStarStar Best service ever. !!! The ambiance was great. ... —    (Patient since 0001)

Best service ever. !!! The ambiance was great. The service was phenomenal.


StarStarStarStarStar Very pleased with Dr. Heidi Pham-Murphy and staff —    (Patient since 0001)

I Had a follow-up appointment for my dry eyes and it went Great as usual!


StarStarStarStarStar Clean office and knowledgeable staff. Did not e... —    (Patient since 0001)

Clean office and knowledgeable staff. Did not end up getting my glasses from here because the wait after seeing the doctor and getting my prescription was to long.


StarStarStarStarStar Pleasant experience. Thanks. —    (Patient since 0001)

Pleasant experience. Thanks.


StarStarStarStarStar Dr. Johnson is always great for young kids —    (Patient since 0001)

Dr. Johnson is always great at giving exams to toddlers and preschoolers, flexible with strategies for getting the appropriate level of exam depending on the age. And this time around she was patient with my unfortunately interrupting tag-along kindergartener as well.


StarStarStarStarStar  —    (Patient since 0001)

I needed to get my eye pressure checked and my daughter suggested Visions. I didn't call --- I just walked in on a Tuesday afternoon and asked if I could get this. Fifteen minutes later I was seeing Dr. Johnson --- I had been completing the forms as I walked down the hall. She was just fantastic! She listened patiently to my whole story of why I needed my eyes checked, then gave me a full eye exam. She could not have been kinder, or gentler, or more professional. I had been terribly worried about my eyes. When she finished the exam she explained to me exactly what was going on and what I needed to do --- and not do --- and I understood it all quite clearly. She gave me all the time I needed and never once made me feel hurried or pressed to explain more quickly. I went from a panicked mess to a calm, collected person with a treatment plan. I was not a regular patient; no one in the office had ever seen me before, yet they treated me as though I was the most important person in the world. I would recommend Visions and Dr. Johnson to everyone. What a wonderful island of sanity, quality, and expertise!


StarStarStarStarStar  —    (Patient since 0001)

Professional and Excellent


StarStarStarStarStar Great visit. All of my questions were answered... —    (Patient since 0001)

Great visit. All of my questions were answered and I felt as if I mattered and listened to by Dr. Pham-Murphy and each of the staff members.


StarStarStarStarStar Dr Pham is a great doctor!!!  —    (Patient since 2022)

Dr. Pham is an excellent doctor. She is very thorough and makes sure to explain to me exactly what’s going on with my eyes. She listens to my questions and concerns and doesn’t make me feel rushed like I’ve felt before in the past with other doctors. She is great!!!


StarStarStarStarStar FIVE STARS —    (Patient since 0001)

State of the art equipment, excellent customer service, great selection of frames and the best doctors in the area!


StarStarStarStarStar Best Optical Office  —    (Patient since 2022)

I absolutely love Visions. Dr. Pham is the best!! Her staff are sweet, helpful, happy and compassionate.


StarStarStarStarStar The staff at Visions is THE BEST! I always fee... —    (Patient since 0001)

The staff at Visions is THE BEST! I always feel welcome and at home when I visit.


StarStarStarStarNo Star Excellent place for vision care —    (Patient since 0001)

Office was bright and clean, large eye glass selection. Dr. Pham-Murphy and her staff made me feel welcome and were patient with my eye concerns. Happy to have found this office!


StarStarStarStarStar  —    (Patient since 0001)

Love, love, love the team! I would not leave Dr. Pham-Murphy even though I've moved out of state. I'm still coming in for my appointments because I've never had a doctor who has taken better care of me.


StarStarStarStarStar I am continually impressed every time I come to... —    (Patient since 2002)

I am continually impressed every time I come to get my eyes checked. You always have sage advice to assist me in protecting and extending my eyesight. Thank you!!


StarStarStarStarStar Had a wonderful experience here! Very high tech... —    (Patient since 0001)

Had a wonderful experience here! Very high technology office


StarStarStarStarStar Best Visit ever ! ! ! —    (Patient since 0001)

I got lucky this time around. I arrived a little early and was taken in a little early. Wow ! ! ! Testing was bada bing bada boom. Done in short order and results almost instantly... Wow ! ! ! Best visit ever...


StarStarStarStarStar Great experience. —    (Patient since 2018)

First time at this office but when I arrived staff greeted me with an open friendly manner and assisted with any questions I had. It was a great experience that allowed me to be experimental with the different types of glasses and find the style that fits me.


StarStarStarStarStar I have always been treated professionally and c... —    (Patient since 0001)

I have always been treated professionally and courteously by everyone. I always recommend Dr. Pham to my friends.


StarStarStarStarStar  —    (Patient since 2022)

I was very impressed with the help I received at Visions. I was having a problem with my new progressive lenses. Not only did they remeasure but Dr. Pham gave me a very thorough examination to make sure my Rx was correct... which it was not. I will be seeing her for my yearly exams in the future.


StarStarStarStarStar Dr Pham-Murphy and her staff were very helpful ... —    (Patient since 2022)

Dr Pham-Murphy and her staff were very helpful in completing a work related form for me to assess my vision.


StarStarStarStarStar Dr. Larissa Johnson is amazing! I have very pr... —    (Patient since 2022)

Dr. Larissa Johnson is amazing! I have very problematic eyes with frequent changes, sometimes day to day variability. She is the only Dr. who can come close to prescribing accurately for my needs. She takes her time and gets it right and I feel confident buying glasses under her care.


StarStarStarStarStar Very helpful and friendly. —    (Patient since 2022)

Very helpful and friendly.


StarStarStarStarStar Dr. Pham-Murphy was wonderfully nice, passionat... —    (Patient since 0001)

Dr. Pham-Murphy was wonderfully nice, passionate about her profession and I felt very cared for.


StarStarStarStarStar Dr. Pham was knowledgeable, kind and caring. Dr... —    (Patient since 0001)

Dr. Pham was knowledgeable, kind and caring. Dr. Pham was patient with me and took the time to explain all my concerns. I really appreciated it. Thank you, Dr. Pham


StarStarStarStarStar  —    (Patient since 0001)

I've entrusted my eye health for years with Visions and I am very pleased. The technology for eye exams has dramatically improved which is encouraging as I get older. Dr. Johnson is an excellent examiner, I put my total faith in her judgments and opinions.


StarStarStarStarStar  —    (Patient since 0001)

The staff was pleasant except for the young women who performed the eye test. She was disengaged, spoke in a monotone as if reading a script and was borderline rude. The dispensing optician was quite the opposite. She was very engaging and knowledgeable. Dr. Pham is very professional and knowledgeable. Interacting with her was very pleasant.


StarStarStarStarStar I was not seen since I left after 30 mins and h... —    (Patient since 0001)

I was not seen since I left after 30 mins and had not yet been seen. I will be changing docotor’s offices.


StarStarStarStarNo Star Everyone was very friendly. My only complaint w... —    (Patient since 0001)

Everyone was very friendly. My only complaint was that I was initially told by the first young lady that I would not be able to use my 15% and my allowance through VSP together. She told me I would have to use one or the other. This was incorrect. I would have liked if my benefits were discussed beforehand so I was aware of all of my possible costs. I also told the first person that I was interested in a CL fitting but this was not told to the Dr so I had to bring it up when she was finishing my exam. The last thing is my eyes were dilated for my exam and I was not given any instructions of how long it would last and that I would not be able to see. I was not given temporary sunglasses upon leaving. I walked out squinting and barely able to see so I walked back in and had to ask for some.


StarStarStarStarStar I have been a patient of Visions since 1987... —    (Patient since 0001)

I have been a patient of Visions Optometry since 1987. The doctors have changed with the practice growing. Have always been a happy patient. Thank you Visions Optometry.


StarStarStarStarStar Appointment was made easy to obtain —    (Patient since 0001)

Appointment was made easy to obtain


StarStarStarStarStar The quality of care & the years of their profes... —    (Patient since 0001)

The quality of care & the years of their professionalism has never been matched by any other office that I’ve been to...


StarStarStarStarStar Great doctor, great staff —    (Patient since 0001)

The doctor and staff were friendly, helpful, and informative. They made it clear that they were interested in improving my overall eye health, not just checking my prescription quickly and getting me out. I learned more in one single office visit about my eye health than I thought possible. They have a fabulous selection of frames, and they worked with my insurance to get me what I wanted at the best possible price.


StarStarStarStarStar Dr Johnson has consistently helped me to get th... —    (Patient since 2022)

Dr Johnson has consistently helped me to get the best prescription for my complicated vision issues. She and everyone at Visions are so kind and thoughtful.


StarStarStarStarStar Thorough eye exam —    (Patient since 0001)

Thorough eye exam... The eye exam appeared to be thorough but I wondered why my prescription last time improved but this time went back to the previous prescription. Is this to make sure one needs new lenses? It’s probably me; I don’t trust anyone. The lenses were going to cost almost $900 (3 pairs, using existing frames). I was able to purchase new frames and 4 sets of lenses at Costco for $321. The lenses have the same coating, so apples to apples comparison.


StarStarStarStarStar I love Visions!  —    (Patient since 0001)

I love Visions! I have never used another eye doctor and I never will. I trust them to take care of my eyes and tell me what's wrong or what isn't wrong. Everyone that works there is extremely professional and they aren't one of those places that makes up fake issues just to get more money or business. I trust that Dr. Pham-Murphy will tell me what I need to do to take excellent care of my vision.


StarNo StarNo StarNo StarNo Star I bought glasses that did not work for me and w... —    (Patient since 0001)

I bought glasses that did not work for me and was told I would have to pay for half the cost to return them. So I exchanged them instead and the second pair were even worse. I could not read out of them. So after much frustration and wasted time I decided to get a refund. So I ended up paying $175 for absolutely nothing. I will not return to Visions and will persuade my husband not to return. Thw store is way overpriced and they do not deliver. I got better glasses and service at Costco.


StarStarStarStarStar Super quick, easy and enjoyable experience  —    (Patient since 0001)

Super quick, easy and enjoyable experience


StarStarStarStarStar Very professional, informative and welcoming- E... —    (Patient since 0001)

Very professional, informative and welcoming- Excellencein every way.


StarStarStarStarStar 20 yrs at Visions!! —    (Patient since 0001)

I have been coming to Visions Optometry for 20 years. They are very thorough and Cari g about their patients.


StarStarStarStarStar I didn't make the appointment...see below —    (Patient since 2022)

I didn't make the appointment...see below


StarStarStarStarStar Another excellent appointment, —    (Patient since 0001)

Another excellent appointment,


StarStarStarStarStar A beautiful atmosphere when walking in. Above a... —    (Patient since 0001)

A beautiful atmosphere when walking in. Above and beyond customer service, I can tell they really care about what they do.. the entire team was very pleasant and made the experience perfect!! Thank you Visions Optometry!!


StarStarStarStarNo Star Hi-tech office with friendly, knowledgeable staff —    (Patient since 2008)

Dr. Pham-Murphy and staff are extremely friendly and knowledgeable. They do a great job explaining exams offered and financial options for glasses as well as contact lens. The only negative is the lack of supply of hip glasses. I haven't found a pair I loved there for several years. Which causes me to purchase glasses outside of my vision plan. I wish they stocked a better assortment of glasses but when it comes to customer service, having the latest eye exam equipment and software, Vision Optometry is hard to beat.


StarStarStarStarStar My Dr is very nice She is very knowledgeable ... —    (Patient since 0001)

My Dr is very nice She is very knowledgeable My experience always is the very best with her and every one else at the clinic.


StarStarStarStarStar Wonderful Office —    (Patient since 2023)

Beautiful office, caring staff. Always willing to answer questions. Dr's are thorough and explain what's happening.


StarStarStarStarNo Star  —    (Patient since 0001)

Very technologically advanced office, offering more than just your basic services.


StarStarStarStarStar It was a great experience to be there! —    (Patient since 2022)

It was a great experience to be there!


StarStarStarStarStar The support staff were wonderful and Doctor Joh... —    (Patient since 2022)

The support staff were wonderful and Doctor Johnson was outstanding


StarStarStarStarStar Highly Recommended —    (Patient since 0001)

I always get a very detailed and complete exam.


StarStarStarStarStar Don't settle for less when you can have the best!! —    (Patient since 0001)

Dr. Heidi Pham-Murphy is the Best optometrist i have ever had! She takes her time and explains things to you. She is full of knowledge, especially in the Dry Eye & Blue light areas!! She has a Wonderful staff as well! They work as a team and the office runs so smoothly!! But don't take my word on it. Go Make an appointment and get ready to be impressed!!


StarStarStarStarStar Dr. Johnson has helped me to treat a complicate... —    (Patient since 2022)

Dr. Johnson has helped me to treat a complicated eye issue. She has been thorough, detailed and compassionate. This was following two opthamology appointments with unresolved issues. Thank you Dr. Johnson and Visions for your excellent care.


StarStarStarStarStar you will always receive excellent service at vi... —    (Patient since 2010)

you will always receive excellent service at visions from exam to wide range of glasses-thanks Heidi


StarStarStarStarStar Wonderful comprehensive eye care & great select... —    (Patient since 0001)

Wonderful comprehensive eye care & great selection of frames!


StarStarStarStarStar  —    (Patient since 0001)

My experience was excellent. The staff were helpful,friendly and informative. The help make my experience be great. I would recommend them to my friends and family.


StarStarStarStarStar When I walked into the store I was greeted by t... —    (Patient since 2000)

When I walked into the store I was greeted by the friendly front desk workers. They have a wide selection of glasses to fit your personalities. The waiting was quick and you got to see the eye doctor very soon after coming in. All the workers here are nice and friendly and enjoy working with their customers.


StarStarStarStarStar Visions Optometry is outstanding in customer ca... —    (Patient since 2022)

Visions Optometry is outstanding in customer care, professionalism and the best eye care professionals in Sacramento. Dr. Pham- Murphy treats patients as though they are members of her family. She shows concern for the total person not just eye care.


StarStarStarStarStar Excellent Professional Service —    (Patient since 2003)

Excellent Professional Service


StarStarStarStarStar Visions has the most professional, pleasant and... —    (Patient since 0001)

Visions has the most professional, pleasant and friendly staff a person could want. Without fail they make me feel welcome, put me at ease and send me away feeling happy to be one of their customers.


StarStarStarStarStar Thank you Dr. Johnson  —    (Patient since 2022)

Dr. Johnson is amazing. She has taken the time for find the best contacts for my eyes. Very profession and wants to make sure I am happy. I have never had a eye Dr. like her before.


StarStarStarStarStar Great exam and loads of frames —    (Patient since 0001)

Appointment started on time. Exam very thorough. Great selection of frames to choose from.


StarStarStarStarStar Dr. Pham-Murphy has an outstanding Practice. I ... —    (Patient since 2022)

Dr. Pham-Murphy has an outstanding Practice. I look forward to my yearly eye exam unlike medical and dental appointments there is no elevation of my blood pressure, no anxiety leading up to my appointment. Dr. Pham- Murphy and her team take great care in addressing any problems in a timely and understanding manner. This practice is an outstanding example of what I wish Medical and Dental practices would adopt.


StarStarStarStarStar Everyone is very pleasant appreciated the docto... —    (Patient since 2017)

Everyone is very pleasant appreciated the doctors information as to my treatment.


StarStarStarStarStar Dr. Heidi Pham-Murphy is awesome! She is knowl... —    (Patient since 0001)

Dr. Heidi Pham-Murphy is awesome! She is knowledgeable and knows the latest in vision technology. Years ago, I saw Dr. Pham-Murphy for my dry eyes, I was so impressed with her knowledge about the subject. She has helped me so much with comfort. Dr. Pham-Murphy knows I have to wear contacts because my glasses are like "coke bottles", several years ago she told me about a new type of contact lenses and she thought about me! She was right, the contact lenses are so comfortable. Dr. Pham-Murphy cares and always wants to do the best for your eyes! Her staff is great too!


StarStarStarStarStar Dr Johnson is amazing!  —    (Patient since 2022)

Dr Larissa Johnson is amazing! My eyes have been damaged by previous surgeries and are very difficult to prescribe glasses for. It takes time, eye drops and patience and Dr. Johnson offers me all of that. I am always grateful for the time she takes with me because without her expertise I can not see clearly. For years she has been the only Dr. who has successfully prescribed lenses for me. I would follow her anywhere!


StarStarStarStarStar Fabulous Annual Visit —    (Patient since 0001)

Excellent Visit with Dr. Johnston. She and the staff were very thorough and made sure they addressed all my questions and needs.


StarStarStarStarStar Dr. Pham is extremely professional, very warm a... —    (Patient since 0001)

Dr. Pham is extremely professional, very warm and approachable. Just a delightful doctor. She explained each step prior as well as during the process and made sure I felt comfortable. I felt confident that I was in good hands.


StarStarStarStarStar I receive such good care and always willing to ... —    (Patient since 0001)

I receive such good care and always willing to answer my questions and give me good information.


StarStarStarStarStar A very special place that pays attention... —    (Patient since 2022)

A very special place that really pays attention to the client and the 'browser'. The staff is very professional and seem to keep attention to their tasks. All have nice personalities. Large selection of good looking frames from which to choose.


StarStarStarNo StarNo Star Doctor great. Overall office, not so much —    (Patient since 0001)

Experience with doctor is great. Experience with the non-clinical parts of my appointment less than stellar. Always seems to go that way here. Wait times to see the doctor are long, staff asks the same questions over and over and making an appointment is nearly impossible. I don't want to wait a month and a half for an appointment.


StarStarStarStarStar I received inconsistent information between Dr.... —    (Patient since 2002)

I received inconsistent information between Dr. Pham and the post-exam employee, regarding whether I need new prescription for my glasses and Dr. Pham had left. I would appreciate clarity. Paul 916.323.1977


StarStarStarStarStar Thank you! —    (Patient since 2022)

There is a front desk girl with blondish hair that is awesome. I came in unannounced last week because I had a very hard time putting one of my new contacts in. She took me right in and just popped it in for me! She is always very helpful and very sweet. Don't know her name (no name tag) but thank you so much! I almost always have a good experience.


StarStarStarStarStar Dr. Johnson is absolutely wonderful. She is tho... —    (Patient since 0001)

Dr. Johnson is absolutely wonderful. She is thoughtful, considerate, takes time to really help and listen and just makes sure I am well taken care of and getting a thorough eye exam. It is rare to have a doctor spend time with a patient anymore and it truly means a lot to have that kind of care and attention and thoroughness. Thank you Dr. Johnson!


StarStarStarStarStar The Service was excellent ! —    (Patient since 0001)

The Service was excellent !


StarStarStarStarNo Star Happy Camper —    (Patient since 0001)

Dr. Pham was very fast but thorough....the girls in the office were so knowledgeable and friendly. I left there feeling happy. Thank you.


StarStarStarStarStar ... —    (Patient since 2011)

I was a little surprised to be offered new glasses when I purchased glasses only a few months ago. Granted there was a new prescription but the changes were very minor in one eye. The eye drops I purchased I assume are working although there is a bit of itching each morning. I mentioned that the warm compresses twice a day had eliminated the dry eye symptoms for the most part so I am not sure I needed the drops.


StarStarStarStarStar I was well taken care of. They explained everyt... —    (Patient since 0001)

I was well taken care of. They explained everything to me in detail


StarStarStarStarStar Always professional and impressive show rooms. ... —    (Patient since 2009)

Always professional and impressive show rooms. Wish there was Ray Ban to view. I was also not told that I had to use lens and frame benefits together so I had lenses done and went to use frame benefit at other location and Sonny told me I couldn't. That was pretty upsetting. I wasted it. I would like compensation if possible for this mistake.


StarStarStarStarStar It was a pleasure meeting Dr. Heidi Pham-Murphy... —    (Patient since 0001)

It was a pleasure meeting Dr. Heidi Pham-Murphy for the first time.


StarNo StarNo StarNo StarNo Star Poor Customer Service —    (Patient since 0001)

This was my second disappointing visit in a row. The initial tech was pleasant, but seemed very new and unable to use the equipment properly which caused delay as well as discomfort in my neck as she had the equipment to high. After the initial testing with the tech, the visit with Dr. Pham was appropriate and she asked for my glasses at the end to check the corrections while I waited for my eyes to dilate. I was advised it would take approx 15 mins, but this is where the visit went bad. The wait was 40 minutes and while in the waiting room another associate met with me and asked for the co-pay, which was fine, but then she asked what glasses or corrections I'd like and I advised I had not even finished with Dr. Pham as I was waiting to dilate and then talk to her about recommendations. She handed me my glasses and said she'd get me back in again. I asked where my case for the glasses were and she went to check on it. After 5 minutes of looking she came back and said they can't find the case and offered my a different one which I accepted as I had no option. When I went back to have Dr. Pham check my eyes again, I asked about her recommendations and she looked at the paperwork and indicated it was missing information from my current glasses so she asked for my glasses and left the room. Shortly thereafter I heard her having a long conversation in the room next to me with the associate who had collected my co-pay and after they had finished the associate then asked me to follow her out front again and at this point wanted to talk to me about the options for glasses and I asked her to see Dr. Pham again as I had finished my conversation with her and she advised I was done with Dr. Pham. I asked for my glasses and paperwork and left as this was the most unorganized and disappointing visit I have had.


StarStarStarStarStar I loved hearing about you volunteering for Spec... —    (Patient since 0001)

I loved hearing about you volunteering for Special Olympics as my son is Special and loves being a part of Special Olympics. I appreciate you working with special needs patients! Thank you!


StarStarStarStarStar I enjoyed my visit and I felt comfortable durin... —    (Patient since 0001)

I enjoyed my visit and I felt comfortable during the exam.


StarStarStarStarStar They are very helpful and attentive to what you... —    (Patient since 2022)

They are very helpful and attentive to what your needs are


StarStarStarStarStar Keratoconus Pacients have Options without Surgery —    (Patient since 2022)

Dr Johnson is amazing! She was able to fit me with a pair of keratoconus contact lenses saving me from cornea transplant surgery. She went through all the details of the new lenses and what I could expect from the first appointment. She is very precise and pays attention to detail in fitting her patients. Anyone with this eye disease should see this doctor, I can see better than I have in years without red painful eye issues. Thank you so much Dr Johnson.


StarStarStarStarStar Great experience. ..AGAIN! Thank you.  —    (Patient since 2022)

Recentlty visited for new fitting and was attended to by Sonti and Dr Johnson. Once again I was impressed by the staff's care and capable attentiveness to my specific needs. No wonder I've been a long time customer. Keep it up Visions. Nice to have such great local businesses we can count on.


StarStarStarStarStar Great exam and service, as always...Janine Haka... —    (Patient since 0001)

Great exam and service, as always...Janine Haka


StarStarStarStarStar  —    (Patient since 2022)

Exceptional from receptionist to the attending physician. Immaculately clean office including bathroom. Professional and highly respected.


StarStarNo StarNo StarNo Star Customer service is focused on what can be sold t... —    (Patient since 0001)

Customer service is focused on what can be sold to you not on you as an individual and what your needs, questions, and concerns are.


StarStarStarStarStar Great service,Dr Pham and staff were very helpful. —    (Patient since 0001)

Great service,Dr Pham and staff were very helpful and professional,i have been seen Dr Pham for very many years,I highly recommend it.


StarStarStarStarStar  —    (Patient since 2022)

I came to Visions as a referral since my only other option was a cornea transplant if I couldn't get the corrective lenses needed to see. I have been to several doctors over the years trying to get me into lenses that would work for my condition. They were able to fit me with contact lenses to avoid surgery, This place rocks and anyone who has Keratoconus should look into seeing this doctor, ....thanks so much!!!


StarStarStarStarStar A+ —    (Patient since 0001)

As always my visit was amazing! The staff is remarkable and Dr. Pham genuinely cares for her patients.


StarStarStarStarStar  —    (Patient since 0001)

Dr. Larisa Johnson provides excellent service and takes the time to explain what she is doing and the results. Her expertise in hard gas permeable lens is unmatched. I was pleased to be referred to her by my daughter and look forward to continuing our professional relationship.


StarStarStarStarStar My appt with Dr. Johnon was one of the best ever. I have some knowledge of the optical business... —    (Patient since 0001)

Excellent Appointment This Year My appt with Dr. Johnson was one of the best ever. I have some knowledge of the optical business because my dad owned an optical company and was an optician. She respected my very basic knowledge ND I learned from her. I am happy to get my new Rd for contacts filled!


StarStarStarStarStar Dr Larisa Johnson is amazing and the only person I trust to examine my eyes and find the right pre... —    (Patient since 2022)

Dr Larisa Johnson is amazing and the only person I trust to examine my eyes and find the right prescription for my very difficult eye problems. She is patient and dedicated and works with me until we find a solution. I won't go anywhere else! 😊


StarStarStarStarStar Lovely place, lovely staff, quality care and a pretty good selection of frames —    (Patient since 0001)

Dr. Johnson did a great exam and I felt absolutely confident in her skills and personal presentation. The attendant staffing is terrific: very professional, very friendly, very helpful. The venue is lovely to wander about in, feels elegant and airy. The selection of frames is pretty good, wish there was a little more color choice. If you wanted a bright blue frame or a red frame, even a white frame, you'd have to look another place, I believe. That said, I didn't ask about special ordering.


StarStarStarStarStar Always a pleasure. We are seen on time, gives us a range of choices and the staff is super nice al... —    (Patient since 0001)

Always a pleasure. We are seen on time, gives us a range of choices and the staff is super nice also.


StarStarStarStarStar The office runs efficiently. Dr. Johnson-Tong and the staff are knowledgable. I have faith in the... —    (Patient since 0001)

The office runs efficiently. Dr. Johnson-Tong and the staff are knowledgable. I have faith in their services.


StarStarStarStarStar You folks are great. Extremely professional and very caring. I highly recommend you to all.... —    (Patient since 0001)

You folks are great. Extremely professional and very caring. I highly recommend you to all.


StarStarStarStarStar You folks are great. Extremely professional and very caring. I highly recommend you to all.... —    (Patient since 0001)

You folks are great. Extremely professional and very caring. I highly recommend you to all.


StarStarStarStarStar Number one Optometrist in my book!! Very happy camper here. —    (Patient since 0001)

Best Optometrist I have ever had. Dr. Pham-Murphy has really been helping my dry eyes. If your looking for a very knowledgeable Doctor, Excellent Staff, and an upscale atmosphere then this is the place for you. I absolutely love this place and plan on coming here for years to come.


StarStarStarStarStar  —    (Patient since 0001)

This team of knowledgeable, enjoyable people makes me look forward to my annual eye exam.


StarStarStarStarStar Finally....Answers! —    (Patient since 0001)

I much more information came my way upon my visit to Dr. Pham. I've been in a large HMO over the last 20 years and my complaints of dry eyes, itching, continuing eye strain and headaches was met with simple 'treat yourself' with hot compresses. Dr. Pham diagnosed the causes of these symptoms and gave me hope and possible treatments in a relatively short, thorough exam. She was direct, positive, informative and highly professional. Thank you Dr Pham and your wonderful staff. Very impressive.


StarStarStarStarStar It's always a pleasure going in there.... —    (Patient since 2022)

It's always a pleasure going in there.


StarStarStarStarStar Dr. Johnson was extremely thorough, patient and professional. She answered all of my questions and... —    (Patient since 2022)

Dr. Johnson was extremely thorough, patient and professional. She answered all of my questions and provided helpful hints to improve my dry eye condition. She also explained a variety of options to benefit my overall eye and vision health as I am a medically necessary contact lens wearer. I also feel that the young lady who assisted me with selecting a glasses frame was helpful. Thank you.


StarStarStarStarStar I appreciate excellent customer service —    (Patient since 2022)

I appreciate excellent customer service. Your staff displays exemplary characteristics that are friendly and knowledgeable, I always feel completely at ease when visiting! Thank you for creating a wonderful atmosphere and making my eye exam experience a comfortable one! All the best, Paul


StarStarStarStarStar Visions —    (Patient since 0001)

Excellent - I would recommend Dr. Pham-Murphy to anyone.


StarStarStarStarStar It would have been nice to have been notified that the MD was running over an hour behind, prior... —    (Patient since 0001)

It would have been nice to have been notified that the MD was running over an hour behind, prior to my arrival. Sitting with a five year old for over an hour after our schedule appointment swas not ideal. We could have come in later to allow time for the MD to see us without a long wait. Also I am not able to change the star rating. MD is nice but I would not score my lasr visit a 5 star


StarStarStarStarStar The studio is such a treat to visit at appointment time —    (Patient since 2022)

The studio is such a treat to visit at appointment time. Everything is beautiful, tidy and the staff is very friendly and professional. Dr. Pham Murphy is GREAT!!


StarStarStarStarStar Excellent visit. Great service, great staff. —    (Patient since 0001)

Excellent visit. Great service, great staff.


StarStarStarStarStar I would like to and always have but not sure based on my last experience —    (Patient since 0001)

I would like to and always have but not sure based on my last experience. After I was checked by the tech and left in the room to wait for the doctor, I waited over 30 minutes for the doctor to come in. While all my interactions we fantastic the wait time was frustrating.


StarNo StarNo StarNo StarNo Star The doctor was very late —    (Patient since 0001)

The doctor was very late. Then, when I paid for my glasses and lenses, there was serious confusion. I paid $60 in cash and put the rest on my debit card. Later, I received a phone call that I had underpaid by $60. I returned the call to explain that the $60 difference was likely the cash that I had paid. It was at that moment I realized I was not provided with a receipt. Nor was I provided with either of my prescriptions: contact lenses or my glasses. Luckily, the optometrist I sat with assured me the difference WAS the cash she had received, but then informed me that she had not charged me for the lenses, so the amount due was $159, not $60. I think it is worth noting that this is the second year in a row your office has called me to tell me that there would be an amount due when I picked my things up. Then, when I came to pick everything up, my contact lens Rx was wrong. I had to sit with a doctor to guess about what the Rx was.


StarStarStarStarNo Star Great eyewear selection —    (Patient since 0001)

Practice has a great eyewear selection to choose from.


StarStarNo StarNo StarNo Star I had an appointment but still had to wait for 30 minutes before being seen —    (Patient since 0001)

I had an appointment but still had to wait for 30 minutes before being seen. This defeats the concept of making an appointment. This has happened on more than one occasion. I came in with the intention of getting glasses yet was seen for contacts. I asked about glasses afterwards and now they are asking me to pay both the contact lens as well as the glasses visit co-pay. I think they should confirm the purpose of the visit at the time they make the appointment as well as when they check the patient in. The staff were all friendly and polite.


StarStarStarStarStar Your staff has always been attentive and professional, which is truly appreciated —    (Patient since 0001)

Your staff has always been attentive and professional, which is truly appreciated. Also, I really like the doctor who saw me, as she is very thorough and also saw my daughter recently. I apologize for not having her name when I type this, but I am very impressed with her as well.


StarStarStarStarStar Everyone in the front area was extremely nice & were so knowledgeable! Dr —    (Patient since 0001)

Everyone in the front area was extremely nice & were so knowledgeable! Dr. Johnson is wonderful! My husband & I both see her for our eye check ups, & couldn't be more pleased w/her care! My husband & I have been going to Visions for many years & have been extremely satisfied w/the way we've always been treated!


StarStarStarStarNo Star In regards to #5, when I walked in I had to go up to check in —    (Patient since 0001)

In regards to #5, when I walked in I had to go up to check in. Staff was nice but when I asked a specific question about blue tech lenses, she seemed to get confused.


StarStarStarStarStar The service was excellent the staff was professional and knowledgeable about services and products —    (Patient since 2022)

The service was excellent the staff was professional and knowledgeable about services and products.


StarStarStarStarNo Star It would be nice if the wait time between ordering new glasses and receiving the order were... —    (Patient since 0001)

It would be nice if the wait time between ordering new glasses and receiving the order were decreased.


StarStarStarStarStar Satisfied Long-Time Patient! —    (Patient since 0001)

You have great staff, a great location and an excellent selection of frames!


StarStarStarStarStar It is a beautiful facility and I received great care. I'm very satisfied with everything —    (Patient since 0001)

It is a beautiful facility and I received great care. I'm very satisfied with everything. Thank you so much!


StarStarStarStarStar Service is excellent! Great staff! —    (Patient since 2012)

Service is excellent! Great staff!


StarStarStarStarStar Avoided Dilation. - Thanks! —    (Patient since 0001)

I really appreciated that the Dr. who saw us tired to avoid dilating Sydney's eyes. She worked really hard to exercise other options first.


StarStarStarStarStar Outstanding Staff —    (Patient since 0001)

Thank you for your superb service.


StarStarStarStarStar I think your eye wear is extremely overpriced but I very pleased with the thoroughness of your eye... —    (Patient since 0001)

I think your eye wear is extremely overpriced but I very pleased with the thoroughness of your eye exams.


StarStarStarStarStar Dr —    (Patient since 2022)

Dr. Johnson is a great doctor! I could sense that she really cares for me since I am in a unique situation. She gave me a lot of options and is committed to make sure I find the right fit. Best OD I've experienced in my lifetime.


StarStarStarStarStar The only thing you could improve on is your appointment confirmation process —    (Patient since 2022)

The only thing you could improve on is your appointment confirmation process. I received 3 emails, 1 postcard, and a text update-- all asking me to confirm the appointment. I really only need to be contacted once. :) Text is my preference, and it's the easiest way to confirm.


StarStarStarStarStar Great staff and Dr Johnson is the BEST! —    (Patient since 2012)

Great staff and Dr Johnson is the BEST!


StarStarStarStarStar Love your office! Thank you!  —    (Patient since 2023)

Love your office! Thank you!


StarStarStarStarStar I wish you guys would explain the financial options prior to picking lens and frames or contacts.  —    (Patient since 1999)

I wish you guys would explain the financial options prior to picking lens and frames or contacts.


StarStarStarStarStar I'm concerned with some of my results and still waiting to hear when a second glaucoma test can be... —    (Patient since 0001)

I'm concerned with some of my results and still waiting to hear when a second glaucoma test can be scheduled. Thank You.


StarStarStarStarStar Polo Ralph Lauren frames! —    (Patient since 0001)

Polo Ralph Lauren frames!


StarStarStarStarStar the fee for a contact trial was not disclosed at the beginning.. —    (Patient since 2022)

the fee for a contact trial was not disclosed at the beginning...the doctor just decided to give me the trial and did not disclosed the fee. i had to pay $17 additional to co-pay


StarStarStarStarStar Having been using Visions Optometry for several years now, this was my first time with Dr. Johnson —    (Patient since 0001)

Having been using Visions Optometry for several years now, this was my first time with Dr. Johnson. She is outstanding: very focused on the patient; explains things thoroughly; didn't make the appointment feel rushed, but rather the opposite in making me feel like she would spend as much time as was necessary. This was also the first time I was invited back for a follow-up to make sure my new contacts were properly fitted and the best correction of my previous prescription. I will be requesting her again for my next annual visit!


StarStarStarStarStar I always enjoy coming to Visions. Wouldn't change anything. —    (Patient since 0001)

I always enjoy coming to Visions. Wouldn't change anything.


StarStarStarStarStar Everyone is very professional. —    (Patient since 0001)

Everyone is very professional.


StarStarStarStarStar Since being diagnosed with kericonus in 1989, I have been with 8 optometrists and a couple... —    (Patient since 0001)

Since being diagnosed with Keratoconus in 1989, I have been with 8 optometrists and none of them every did as well of a job fitting me with contact lenses or identifying any better solutions for my condition. After just a couple fitting appointments my eyes have never felt so comfortable. My vision has also improved as well. Thank you so much for doing an exceptional job getting my new lenses to fit so perfectly!


StarStarStarStarStar I really like Dr. Johnson. She is very patient and thorough —    (Patient since 0001)

I really like Dr. Johnson. She is very patient and thorough. I did have to wait almost 45 minutes to be seen, however. I am on my lunch break and have limited time, so that is frustrating. Overall I am happy with the service thus far.


StarStarNo StarNo StarNo Star I have been a patient for years and love going to your office —    (Patient since 2009)

I have been a patient for years and love going to your office. My last visit was not a good experience, I waiting a long time to be seen by a doctor. I had a 1PM appointment and didn't leave your office until 2:20PM. I wasn't seen until an hour or so pass my appt time which I think is ridiculous. I had other things to do that afternoon and wasn't able to due to your scheduling. It's making me want look for another eye doctor if this is how it's going to be.


StarStarStarStarStar Babies & little kids —    (Patient since 0001)

Dr. Johnson is great with babies and little kids!


StarStarStarStarStar The frame selection was just, really boring —    (Patient since 0001)

The frame selection was just, really boring. I left without new frames and not using my annual benefit because there were no frames available within my insurance benefit allowance, and I wasn't willing to spend more out of pocket on a pair of glasses that weren't what I was looking for, or excited to wear. The gal that helped me look was really nice, but she even said that what you guys cary isn't much more than the standard stuff. Having a better selection in the $100 frame range would be ideal for folks like me who may want to get some basic frames with our benefit money and then find somewhere else to get something more out there with our own budget. I feel like I'm wasting the $100 my insurance allotted for the year.


StarStarStarStarStar Dr. Johnson is awesome. Incredibly patient with a very picky patient —    (Patient since 2022)

Dr. Johnson is awesome. Incredibly patient with a very picky patient. She was dedicated to get the best result possible and actually appeared at every visit liked she enjoyed the challenge. I would recommend her without reservation.


StarStarStarStarStar Your team was fantastic, I was late for my appointment as I took a wrong turn and I was pretty... —    (Patient since 2015)

Your team was fantastic, I was late for my appointment as I took a wrong turn and I was pretty emotionally distraught when I got there.


StarStarStarStarStar Emily was extremely knowledgeable. —    (Patient since 0001)

Emily was extremely knowledgeable.


StarStarStarStarStar Had to wait 15 - 20 minutes after eye exam to learn about new glasses! —    (Patient since 2022)

Had to wait 15 - 20 minutes after eye exam to learn about new glasses!


StarStarStarStarStar I invite all my friends and family to your office —    (Patient since 2010)

I invite all my friends and family to your office. The staff is wonderful and help pick out the best frames and lenses.


StarStarStarStarNo Star There was frame show going on and very busy so that might of affected welcome service —    (Patient since 0001)

There was frame show going on and very busy so that might of affected welcome service


StarStarStarStarStar Beautiful office. Clean and organized. Quick and friendly.  —    (Patient since 0001)

Beautiful office. Clean and organized. Quick and friendly.


StarStarStarStarStar Excellent experience —    (Patient since 0001)

Your facility and employees are lovely and professional. I recently recommended my sister to you, as I've had nothing but good experiences there. Keep up the wonderful work.


StarStarStarStarStar Great staff, beautiful office, terrific Doctor Thx  —    (Patient since 0001)

Great staff, beautiful office, terrific Doctor Thx


StarStarStarStarStar As always customer service was awesome and everyone was helpful —    (Patient since 0001)

As always customer service was awesome and everyone was helpful. Special thanks to Jackie who helped me pick a new pair of stylish glasses. Your opinion was honest and helpful.


StarStarStarStarStar This was my first visit with Dr Johnson —    (Patient since 0001)

This was my first visit with Dr Johnson. I was very satisfied with the time she took with my examination and the understandable explanation of my current vision. I would recommend her to family/friends. Thanks Vision Optometry for the weekend appointment and valuing my time with your prompt service.


StarStarStarStarStar Miguel had a field trip on the day of his exam and I did not want his eyes dilated —    (Patient since 0001)

Miguel had a field trip on the day of his exam and I did not want his eyes dilated. I let the person who did the was assisting the doctor know this. I was with him in the room, but then had to step out to do my portion of the exam. When I came back Dr. Pham was already putting dilation drops in his eyes. I am not angry, but being that he special and that I am his caregiver, I want to make sure that my messages are relayed clearly to the doctor that is doing the exam. Miguel had to walk around outside with the sunglass protector to avoid sensitivity to the eyes on his field trip and it makes things challenging for someone who is disabled as he is.


StarStarStarStarStar The doctor was very nice and clearly explained my situation to me.Good costumer services. —    (Patient since 0001)

The doctor was very nice and clearly explained my situation to me. Good costumer services.


StarStarStarStarStar Excellent service and explanation of needs —    (Patient since 0001)

Always a pleasure going in! Thank you.


StarStarStarStarNo Star Exam —    (Patient since 0001)

Nice and stylish office, friendly staff


StarStarStarStarStar I've been impressed with Visions for years —    (Patient since 0001)

I've been impressed with Visions for years. My only critique would be: the "look and feel" of the new locations interior isn't as comfortable to me as the old location which was carpeted, had darker tones, better lighting, comfortable chairs for waiting...all in all, warmer in ambience) but that isn't really important as the quality of the care and professionalism is why I go to Visions.


StarStarStarStarStar Very comfortable Knowledgeable staff  —    (Patient since 0001)

Very comfortable Knowledgeable staff


StarStarStarStarStar Top notch as usual! Marina was especially helpful with figuring out the insurance part. —    (Patient since 0001)

Top notch as usual! Marina was especially helpful with figuring out the insurance part.


StarStarStarStarStar Relaxed atmosphere —    (Patient since 0001)

I switched from the Arden Mall store because it so crowded in the store, parking is difficult, and I dislike Malls. I was pleased to be in a much more relaxed atmosphere that's easy to access.


StarStarStarStarNo Star I'm Happy —    (Patient since 2009)

always a good experience.


StarStarStarNo StarNo Star My appointment was at 2:45 pm. I walked out of the appointment at 5:30 pm —    (Patient since 2022)

My appointment was at 2:45 pm. I walked out of the appointment at 5:30 pm. My time was wasted waiting for the tests and for the doctor. I don't appreciate waiting behind closed doors. Even after I asked for the door not to be closed, someone came by and closed it. No need for closed doors when a doctor isn't present. I know my time is valuable just like yours don't waste it. Maggie explained to me that she's the only one that could do the test requested by the Dr. I'm okay with that but I had to wait until she came back from lunch... 1/2 hour later. Well I could have went next door for a coffee or something, but I had to wait instead of coming back another time. My clear glass prescription isn't correct so I had to leave them to get fixed. I'm not a happy camper! I love the doctors at Visions, however, sometimes the staff doesn't know what their doing. I sit and watch and of course I see things as they are not running smoothly...please see me at my appointed time!!! TY!


StarStarStarStarStar More frame options! Last minute request on my part to move appt. time up —    (Patient since 0001)

More frame options! Last minute request on my part to move appt. time up. Staff accommodated my request w/o issue. Thank you.


StarStarStarStarStar Great service and great people as always —    (Patient since 2022)

Great service and great people as always


StarStarStarStarStar Deposit for ordering glasses —    (Patient since 0001)

I didn't have enough of a deposit to order my glasses. I have been a patient since 2012. I said I can bring the rest on Monday and I would like to get them ordered asap. Because I did not have exactly half, they could not be ordered. I understand policy and it is in place because people do not pick up glasses and company takes a loss. I think we should be judged individually. I felt a bit insulted. So if the office manager could look at each situation, it would make patients like me feel like I am more than just a dollar. Dr Pham-Murphy is fantastic!!


StarStarStarStarStar I was very impressed with the professionalism displayed by Marina and the doctor who saw me —    (Patient since 0001)

I was very impressed with the professionalism displayed by Marina and the doctor who saw me. The doctor patiently went through the diagnoses with me; Marina was very helpful in choosing and fitting the frames and glasses on m. She also methodically went through the finances with me.


StarStarStarStarStar I am grateful the salesgirl told me to call my insurance company —    (Patient since 2022)

I am grateful the salesgirl told me to call my insurance company. I learned I did not ask enough of the right questions.


StarStarStarStarStar Great visit.  —    (Patient since 0001)

Great visit. Dr. Pham does a great job of explaining things. Our frame selection was also a nice process - very helpful service - even a little fun!


StarStarNo StarNo StarNo Star We had not been in a few years, the experience so far has been less than pleasant —    (Patient since 0001)

We had not been in a few years, the experience so far has been less than pleasant. We had to wait a LONG time for the first visit in May at least 45 minutes. Then it seems as though even though we have VSP eye coverage the prices have tripled. We decided to have our RX filled online. I ordered my glasses and two times the glasses didn't "seem quite right", well upon this most recent visit turns out that the Rx - was different from my first visit. Yes we discussed the quality of the online order which was made poorly. ~ aside from that my glasses (4 pairs) were made with the incorrect specs for my eyes. So I've paid at least $50.00 out of pocket expenses that I was not compesated for. So once I finally decide to let Visions make my new lenses using the frames I provide and pay for my visit, it wasn't until I paid in FULL and arrived home that I get a call saying that if the lab breaks or scratches my frames that they are NOT liable. That should be the first thing discussed


StarStarStarStarNo Star Great Office —    (Patient since 0001)

Great office and so accommodating! Wonderful staff and amazing doctors!


StarStarStarStarNo Star Good —    (Patient since 2022)

Nice friends staff and Dr's


StarStarStarStarStar WONDERFUL —    (Patient since 2023)

Dr. Johnson is WONDERFULL!!!!


StarStarStarNo StarNo Star Just a question? How often should I be seeing a doc for the Dry version of Macular Degeneration —    (Patient since 0001)

Just a question? How often should I be seeing a doc for the Dry version of Macular Degeneration. Should I see an opthamolgist? Just a little unclear on what to do other then the vitamins.


StarStarStarStarStar All the test I took where explained to me, I left with a better understanding of my eyes. —    (Patient since 2015)

All the test I took where explained to me, I left with a better understanding of my eyes.


StarStarStarStarStar I think that making some more affordable options for eyewear would be nice —    (Patient since 0001)

I think that making some more affordable options for eyewear would be nice. I was not offered any frames that my insurance completely covered. I am not big on designer frames, but it seemed like that's all the team offered. I would perfer not to pay more than what my insurance covers next time. I think this may be a factor in me coming back to this optometry. Thanks.


StarStarStarStarStar Everyone was incredibly nice —    (Patient since 0001)

Everyone was incredibly nice. I don't remember the doctors name that did my exam but she was very caring, friendly and helpful.


StarStarStarStarStar Staff were very friendly and helpful —    (Patient since 0001)

Staff were very friendly and helpful


StarStarStarStarStar I think you folks are great —    (Patient since 0001)

I think you folks are great. I would never think of going any where else and have recommended you to a number of friends. Thank you for being my Optician!!!!!!


StarStarStarStarStar Everything was great. The staff was very cordial and very professional —    (Patient since 0001)

Everything was great. The staff was very cordial and very professional. The Doctor was very through and spent a lot of time with me explaining my prescription changes and examining my eyes.


StarStarStarStarStar I am so glad I found you (again)! I can't tell you how much I appreciated Dr Johnson's exam —    (Patient since 0001)

I am so glad I found you (again)! I can't tell you how much I appreciated Dr Johnson's exam. She was thorough and friendly and knowledgeable and professional but also very honest about my situation (regarding lasik). Its just very nice to have an eye Dr. that I feel very good about.


StarStarStarStarStar The contacts ordered were definitely the wrong prescription. I'm concerned  —    (Patient since 0001)

The contacts ordered were definitely the wrong prescription. I'm concerned about the glasses on order!


StarStarStarStarStar Having the vision technician slow down a bit and explain more clearly. —    (Patient since 0001)

Having the vision technician slow down a bit and explain more clearly.


StarStarStarStarStar Was aPpreciative of Dr. Phams knowledge of blUe light and opTic nerve health —    (Patient since 0001)

Was aPpreciative of Dr. Phams knowledge of blUe light and opTic nerve health. My wife and I are conscience of our vegetable intake and the amount of time we now spend on meDia deViCes. Thanks for a gReAt visit!


StarStarStarStarStar I really enjoyed the help I received from Marina in picking out my new glasses —    (Patient since 2022)

I really enjoyed the help I received from Marina in picking out my new glasses. She was professional, friendly and knowledgeable. I felt my exam was thorough and liked learning about 'blue light'.


StarStarStarStarStar Great eye exam —    (Patient since 2022)

I did not appreciate the numerous reminders & notifications, only to receive an Email after my confirmation that my scheduled doctor would not be in on my appointment date. It turned out fine; Dr. who did my exam was EXCELLENT! :)


StarStarStarStarStar Actually, I have referred one of my best friends already. —    (Patient since 0001)

Actually, I have referred one of my best friends already.


StarNo StarNo StarNo StarNo Star I was very unhappy with the wait —    (Patient since 0001)

I was very unhappy with the wait. The Dr was nice but the staff seemed scattered as did the Dr. This was not a great 1st impression at all.


StarStarStarNo StarNo Star Felt rushed but the exam was thorough. —    (Patient since 2022)

The staff was very friendly and professional. However, I felt rushed throughout the exam and was given little explanation of the process, changes in vision, and etc. The only time I felt truly attended to was when I continuous asked questions and for further explanation. If I didn't have to ask numerous questions, it would have been a 5 star experience.


StarStarStarStarNo Star Impressed, office staff was very calm, cool and collected for it being late in the day on a... —    (Patient since 0001)

Impressed, office staff was very calm, cool and collected for it being late in the day on a Saturday afternoon. My only two issues are that not just the staff but myself also forgot that we needed to fix the fitting of old glasses I dug out of my archives as my current glasses had broke and needed to make an extra trip over. But all ended well on 2nd trip to fix the glasses and Maggie was very helpful with some information. The other issue is that my bill was not figured correctly and I ended up owing more money than was quoted. I will pay but feel once a price is quoted, that should be the payment. Felt very comfortable with Dr. Larisa Johnson and will definitely be back for another routine eye exam.


StarStarStarStarStar Professional —    (Patient since 2003)

Dr. Heidi Pham-Murphy and her staff were very efficient, knowledgeable and professional.


StarStarStarStarStar I appreciated learning about the swab test to determine which eye vitamin I should be using to... —    (Patient since 2022)

I appreciated learning about the swab test to determine which eye vitamin I should be using to best help me avoid macular degeneration. Anxious to get my results in s few weeks. Thank you for your professionalism.


StarNo StarNo StarNo StarNo Star I have never had my eyes dilated in my life —    (Patient since 0001)

I have never had my eyes dilated in my life. The doctor did my appointment, towards the end he told me he was going to check the pressure of my eyes. he put drops in my eyes checked it with a stick, and then proceeded to tell me that I should wear glasses while on the computer. then he took me to a guy that would show me all the different glasses for it was about five minutes later that my eyes got all blurry and my daughter pointed out that my pupils were huge and my eyes have been dilated then I got placed in a room for 15 minutes with no explanation and I had no idea what was going on. when I asked there was still no explanation so I left I would never recommend this practice to customer service here was


StarStarStarStarStar your available parking seems non-existant. —    (Patient since 2009)

your available parking seems non-existant.


StarStarStarStarStar Maggie is really good at picking out frames which I feel is an important part of your staff. —    (Patient since 0001)

Maggie is really good at picking out frames which I feel is an important part of your business especially when we will be wearing them for years to come.


StarStarStarStarStar 1. Support staff should pay more attention to detail. -Dr —    (Patient since 0001)

1. Support staff should pay more attention to detail. -Dr. Murphy ordered a genetic test for me re macular degeneration. The staff did not administer the swab test. 2. I said I was due a credit on my payment because I had funds on account. The staffer forgot to provide me the credit. 3. The Lindbergh frames I bought have never performed as they should. The lenses fall out all the time (daily). I have brought the glasses in many times to be repaired. They have never been repaired properly. On the last visit I explained precisely why the lenses keep falling out. (The lenses are not cut properly for the frames. Their are gaps between lens and frame. The monofilament system has never been taught enough. The lenses have never been grooved deeply enough to stay within the frames. In comparison, I produced a pair of $18 reading glass that use the exact same monofilament technology to keep the lenses in the frame and explained that the lenses in the cheap readers never fall out. The ...


StarStarStarStarNo Star Great Eye Care  —    (Patient since 2022)

Dr. Pham has a warm and inviting staff and excellent eye care in a beautiful setting.


StarStarStarStarStar I thought the everything was outstanding, the only thing is that I cannot fill the prescription... —    (Patient since 0001)

I thought the everything was outstanding, the only thing is that I cannot fill the prescription from Dr. Heidi.


StarStarStarStarStar Dr. Johnson is just fantastic. —    (Patient since 0001)

Dr. Johnson is just fantastic.


StarStarStarStarStar The only issue I had was I was asked to do the $30 eye scan and was given the impression it was... —    (Patient since 0001)

The only issue I had was I was asked to do the $30 eye scan and was given the impression it was better than having my eyes dilated. Once I saw the Dr. she gave me the impression that she would have preferred to have me dilate my eyes and said next time lets make sure we dilate. So I questions if the extra $30 was really needed or desired.


StarStarStarStarStar I love the uplift of the place. You've done an excellent job of redecorating. —    (Patient since 1996)

I love the uplift of the place. You've done an excellent job of redecorating.


StarStarStarStarStar Friendly environment. Dr. Johnson is great! —    (Patient since 2022)

Friendly environment. Dr. Johnson is great!


StarStarStarNo StarNo Star My wife did not care for the male sales person —    (Patient since 0001)

My wife did not care for the male sales person. While she was looking for glasses he stayed right by her side which bothered her a lot, so she decided not to get glasses. So instead of a 5 you get a 3


StarStarStarStarStar Everything was more than perfect  —    (Patient since 0001)

Everything was more than perfect our doctor the best we love to see her again thank so much.


StarNo StarNo StarNo StarNo Star Survey summary: —    (Patient since 0001)

So far my experience has been not so good. On two occasions I was examined and a new prescription issued. Unable to find satisfactory frames from your stock I had frames and lenses done elsewhere. Sadly because the prescription was incorrect although you provided a re exam free of charge, I was forced to have new lenses and frames made paying twice for the work each of the two times the prescription neede to be redone.


StarStarStarStarStar Dr. Tin Z. Shain's opinion —    (Patient since 0001)

Dr. Johnson is very thorough and knowledgeable, patiently explained all of my conditions and options, answered all my questions, made me aware of how to take care. Great doc !!! Now, Marina, she is one of a kind, extremely efficient, explained all the options and advised how to get the best, helped me to make right decision. She is always willing to go out of her way to help with clients and I am so fortunate to have the excellent service from her, and you are also fortunate to have her as your staff. Marina is an extraordinary person. She will go a long way !!!


StarStarStarStarStar Dr. Pham took a lot of time with me, which I appreciated. The staff was professional and friendly —    (Patient since 0001)

Dr. Pham took a lot of time with me, which I appreciated. The staff was professional and friendly. My only issue is the length of time my appointment took. My appointment was for 11:30 and I was there until almost 1:30.


StarStarStarStarStar It's been a few years since we've been in and it seems like your prices for eyewear has increased... —    (Patient since 0001)

It's been a few years since we've been in and it seems like your prices for eyewear has increased quite significantly. While the service was very nice I am disappointed that I didn't get my exam"fitting" for contacts and have to reschedule fir that appointment. Then I had wait for my prescriptions twice then I realized when I was home that I only received one of my prescriptions.


StarStarStarStarStar HUGE fan of Visions. THANK YOU for being awesome at what you do. —    (Patient since 0001)

HUGE fan of Visions. THANK YOU for being awesome at what you do.


StarStarStarStarNo Star When I initially called about a redo, I got the impression that the person I first spoke with was... —    (Patient since 2015)

When I initially called about a redo, I got the impression that the person I first spoke with was not happy about my call, but they were much nicer when I was there.


StarStarStarStarStar The office was beautiful. The staff knowlegable, friendly and helpful —    (Patient since 0001)

The office was beautiful. The staff knowlegable, friendly and helpful. Brian was very perceptive in assisting me with a frame selection. He listened carefully, asked pertinent questions then presented me with choices which we went through efficiently. The entire visit lasted three hours between exams and frame selection/fitting. It did not feel like it took that long, it felt thorough.


StarStarStarStarStar This —    (Patient since 0001)

This was a new patient appointment. As instructed, we arrived 15 minutes early to complete paperwork. Three long hours transpired until we left at 5:15. I saw that other people seemed to be waiting a long time and others that came and left while we were there. Although the staff were professional and worked at a normal pace when they worked with us, none seemed aware that we had been there a very very long time. When I asked why the appointment was taking so long time, the staff didn't have a good explanation as to why it took three hours.


StarNo StarNo StarNo StarNo Star A lot of things seemed rushed, I waited 20 minutes past my appointment time before first being... —    (Patient since 2022)

A lot of things seemed rushed, I waited 20 minutes past my appointment time before first being seen, then attended to by 2 staff members and one Dr. When I questioned the Dr. regarding type of new contact lenses the only answer was "new technology" works better and promotes better eye health. That may be satisfactory for a new wearer of contacts, I have worn my lenses for over 40 years. Last, I pay cash and want to know if my payment is the same as received by Dr. if it were to be through an insurance provider. If they are not the same, I think it would be a good practice to give me a break - almost $300 for an eye exam is a bit tough to swallow!


StarStarStarStarStar Not kid-friendly —    (Patient since 0001)

Main issue is very nice boutique-like atmosphere, but not at all kid-friendly (no toys, comfy areas for family seating, etc).


StarStarStarStarStar Love the new office —    (Patient since 2011)

Love the new office. Staff was very friendly and courteous. During the examination the tech explained what she was doing and why which was nice. The selection was nice of frames.


StarStarStarStarStar Thank you for the water and snacks for my hungry husband.  —    (Patient since 2022)

Thank you for the water and snacks for my hungry husband.


StarStarStarStarStar Professional and friendly staff, clean office and nice brand selection.  —    (Patient since 0001)

Professional and friendly staff, clean office and nice brand selection.


StarStarStarStarStar Saturday Visit —    (Patient since 2022)

I am so grateful that the office is open on Saturdays! What a tremendous convenience. Thank you.


StarStarStarStarStar Long Waiting Time —    (Patient since 0001)

I have been here twice and each time I have had to wait between 40-60 minutes to see the doctor. The doctor is very nice but having to wait almost an hour is troublesome.


StarStarStarStarStar Beautiful new diggs.Parking a little confusing. —    (Patient since 1996)

Beautiful new diggs. Parking a little confusing.


StarNo StarNo StarNo StarNo Star We were not told that you had moved to a new location —    (Patient since 0001)

We were not told that you had moved to a new location. When I called to say that we would be late because we did not know you had moved, she did not tell us that it was just a building up the street. The gal that helped us with the glasses did not say Hi and introduce herself. We were there for two and a half hours. My daughter, who is 12, said she would not go back, which is saying something. Really liked the doctor, but she did not introduce herself right when she came in, which was strange. Overall, not a good experience, and we have been here before.


StarStarStarStarStar Everything was perfect!!! —    (Patient since 2022)

Everything was perfect!!!


StarStarStarStarStar I love the new office and the staff was friendly and helpful. —    (Patient since 0001)

I love the new office and the staff was friendly and helpful.


StarStarStarStarStar The optician who helped me with my eyewear selection was training a new employee —    (Patient since 0001)

The optician who helped me with my eyewear selection was training a new employee. Didn't get her name but she was very professional, friendly and helpful.


StarStarStarStarStar the providers seemed very competent —    (Patient since 0001)

the providers seemed very competent


StarStarStarStarStar My visit was wonderful —    (Patient since 0001)

My visit was wonderful. I really appreciate the time and patience you took with my youngest daughter and myself. I will definitely be coming back.


StarStarStarStarStar Every patient that walks in the building should be acknowledged asap, even if its a nod, eye... —    (Patient since 0001)

Every patient that walks in the building should be acknowledged asap, even if its a nod, eye contact or a smile. A girl was on the phone and totally ignored me. I guess her role was not to greet patients. Also before I saw the doctor, a scribe took my information, she ran a few tests and rambled off what she was doing as if she rehearsed a script. I had to get her to slow down.It was very overwhelming for me and she moved too fast.I almost felt rushed as if she had to hurry and get to other important things. The fact that I had to wait so long and then be rushed didn't sit well with me. She was very nice and professional and obviously very smart. However, I do miss the old girls and their friendly attitudes. They always made me feel like a valued patient. I will continue to patronize Visions because I really like the doctors and I do understand this is a new process for Visions.


StarStarStarStarStar I would like to see more choices in the "Armani" eye wear frames. Other than that all is well —    (Patient since 0001)

I would like to see more choices in the "Armani" eye wear frames. Other than that all is well. Thanks!


StarStarStarNo StarNo Star Your glasses selection is nice but your prices are crazy high. —    (Patient since 0001)

Your glasses selection is nice but your prices are crazy high.


StarStarStarStarStar Marina and Selena were incredible! Can't wait to get my new glasses! —    (Patient since 0001)

Marina and Selena were incredible! Can't wait to get my new glasses!


StarStarStarStarStar More selection of Marchon sun wear. —    (Patient since 0001)

My visit was fantastic. I love Dr. Fong, she is so thorough and understanding. The optician was great in helping me select my eyewear.


StarStarStarStarNo Star Visit —    (Patient since 0001)

Very good visit and the staff was extremely helpful. The spring show was excellent and I would recommend anyone to come here.


StarStarStarStarNo Star State of the art and very professional —    (Patient since 2022)

State of the art and very professional


StarStarStarStarStar Heidi Pham-Murphy  —    (Patient since 0001)

Heidi Pham-Murphy was wonderful!


StarStarStarStarStar Dr. Heidi Pham-Murphy is very friendly, professional, intelligent, and courteous. —    (Patient since 0001)

Dr. Heidi Pham-Murphy is very friendly, professional, intelligent, and courteous.


StarStarStarStarStar There is a long wait every time I have an appointment for my annual exam —    (Patient since 2022)

There is a long wait every time I have an appointment for my annual exam. Seems funny that I only see you once a year, yet I have to wait about an hour past my appointment time for my 15-minute check. A little ridiculous.


StarStarStarStarStar Satisfied Customer —    (Patient since 2015)

This was my first time at the Fulton location and was very impressed with decor, the receptionist greeted me immediately, the 2 ladies that took me back to do the computer test were very attentive, and Dr. Huynh was very helpful and informative. I definitely went home and told my families and friends about the Fulton location.


StarStarNo StarNo StarNo Star The wait time was not acceptable —    (Patient since 0001)

The wait time was not acceptable. I waited 40 minutes before pre-tests and then another 15 minutes after pre-tests for doctor to see me. All total I spent close to 2 hours from arrival to departure after eyewear selection. Way too long!


StarStarStarStarNo Star Ok, but felt like there were options I wasn't sure I really needed that were being pushed on me a... —    (Patient since 0001)

Ok, but felt like there were options I wasn't sure I really needed that were being pushed on me a little bit.


StarStarStarStarStar I am very pleased with your services —    (Patient since 0001)

I am very pleased with your services. I especially like that you & your staff consider what the client likes regarding their prescription instead of just adjusting it without input from the client. I have had other optometrists that would change my prescriptions up and down, almost like he was experimenting, which was very unpleasant both visually and as a customer. This is one of the main reasons I will continue to come back.


StarStarStarStarStar Younger Client —    (Patient since 0001)

As my daughter is 4 years old, it was difficult for her to wait in your posh waiting room. I appreciate the measures taken by your staff to help keep her entertained. The color book, mask, and little toy tiger really helped keep her occupied as we waited for her eyes to dilate and for us to pick out and order her glasses. Your staff was very friendly and accommodating.


StarStarStarStarStar The people that greeted us are not dressed, nor act, as professional as the staff that was... —    (Patient since 0001)

The people that greeted us are not dressed, nor act, as professional as the staff that was previously employed at Visions prior to the move.


StarNo StarNo StarNo StarNo Star I've been a customer of Visions Optometry since prior owner —    (Patient since 0001)

I've been a customer of Visions Optometry since prior owner. The one on one personal services that prior owner had, has demised. It seems current Visions owner is running a production line. Prior owner carried higher end frames.


StarStarStarStarStar My experience with Visions is five star without a doubt, but I wish there were a way to award more... —    (Patient since 0001)

My experience with Visions is five star without a doubt, but I wish there were a way to award more than five stars to Dr. Johnson. She is incredible.


StarStarStarStarStar Love the new location, however, it really seems like your frame selection has become smaller —    (Patient since 0001)

Love the new location, however, it really seems like your frame selection has become smaller. It would be helpful if there were more frames to try on from, or perhaps even a catalog of frames you can order, but don't necessarily have available for try on.


StarStarStarStarStar New location but still best service in Sacramento.  —    (Patient since 2022)

New location not nearly as warm and comfortable as the previous space. The entire staff from top to bottom,however, still manage to make each visit special. Their quality care overcomes drawbacks of the new place.


StarStarStarStarStar All the associates were very helpful and so was the Dr —    (Patient since 2022)

All the associates were very helpful and so was the Dr. My wife and I both enjoy your exemplary service and expert care.


StarStarStarStarNo Star I especially appreciated Dr. Murphy's explanation of the danger of blue lights on my eyes —    (Patient since 0001)

I especially appreciated Dr. Murphy's explanation of the danger of blue lights on my eyes. I've taken that to heart and will spread the word to family and friends.


StarStarStarStarStar I was very upset by the lack of care taken to review my son's chart, which could have caused a... —    (Patient since 0001)

I was very upset by the lack of care taken to review my son's chart, which could have caused a major issue. We will not be back and will fing a new optometry office. I believe the changes you have made with staff and the new space are not positive.


StarStarStarStarStar Everything went smoothly on my last visit —    (Patient since 0001)

Everything went smoothly on my last visit. I have been going to visions for many years, and I really like the new location, and I had excellent service. I stopped by and expressed my pleasure to Jackie on my way out. Dr. Huynh and the assistant were great and Maggie provided great service in the frame and lens ordering process (as always). I have and will continue to refer others to Visions! Thank you.


StarStarStarStarStar When I had to reschedule to Saturday I was not notified that I would be seeing a different dr —    (Patient since 2013)

When I had to reschedule to Saturday I was not notified that I would be seeing a different dr. My dr was nice but I have followed dr Pham Murphy from 2 locations because she is awesome. Also my insurance plan was poorly described she kept changing the story.


StarStarStarStarStar My doctor was very informative and thorough, which I truly appreciate —    (Patient since 0001)

My doctor was very informative and thorough, which I truly appreciate. All of your staff was awesome as well. They are always very helpful when going through the process of choosing frames and honest with their opinions, on what looks best on you! You have a wonderful and attentive staff working for you! Specifically, Jessica Gutierrez, assisted me on this visit.


StarStarStarStarStar My appointment was at 2:30pm and I didn't get out there until after 5:00pm —    (Patient since 0001)

My appointment was at 2:30pm and I didn't get out there until after 5:00pm. This is the longest I ever had to wait. Also, the contact lens fitting is all wrong. The power is off and the material is hurting my eyes. I ended up with red eyes three days in a row. I can't even wear contact lenses anymore because my eyes turn red every time I wear it. You should refund me the fitting fee considerig all these.


StarStarStarStarNo Star Improve on #4. It seems to be an issue every time. —    (Patient since 2008)

Improve on #4. It seems to be an issue every time.


StarStarStarStarStar Over a month to get Px frames is too slow, because it only used to take two weeks.  —    (Patient since 2002)

Over a month to get Px frames is too slow, as Visions only used to take two weeks. No one follows the order through anymore. Will try another optometrist next time.


StarStarStarStarStar It was a fantastic visit. I especially enjoyed Maranda who help me so much choosing new glasses —    (Patient since 0001)

It was a fantastic visit. I especially enjoyed Maranda who help me so much choosing new glasses. I would appreciate a better explanation of the diagnostic findings. For instance, I don't know the name of the issues that I am experiencing with my eyesight therefore I can't look up


StarStarStarStarStar The doctor was running late, and I understand that, so I expected to wait —    (Patient since 0001)

The doctor was running late, and I understand that, so I expected to wait. However, the staff put another patient who came into look at frames, but did not have an appointment ahead of me. It was whispered that she was a very important patient and while she was in for a very short time, I did not appreciate that. If she is a very important patient, what am I?


StarNo StarNo StarNo StarNo Star I did not see the doctor until 45 minutes past my appointment time —    (Patient since 0001)

I did not see the doctor until 45 minutes past my appointment time. And then, at least 50% of our discussion was the doctor promoting some special lens. I understand that things happen and another doctor was sick, but my time is valuable to me and I was incredibly disappointed and frustrated with this appointment.


StarStarStarStarStar My experience has alwasy been positive. —    (Patient since 0001)

My experience has alwasy been positive.


StarStarStarStarStar Great service.. —    (Patient since 0001)

Great service...only issue was that I wished the doctor communicated to me the results of her eye exam after she looked into my eyes. I think she concluded that there was no problem, but I didn't hear that.


StarStarStarStarStar Dr. Johnson was very informative! —    (Patient since 2003)

Dr. Johnson was very informative!


StarStarStarStarStar First visit —    (Patient since 0001)

Very nice staff and patient.


StarStarStarStarStar This is a wonderful place. —    (Patient since 0001)

I really enjoyed being in the office. It was elegant.I liked the employee's positive attitude.


StarStarStarStarStar you have the correct service formula I would change nothing! —    (Patient since 0001)

you have the correct service formula I would change nothing!


StarStarStarStarStar We were well taken care of and received exceptional customer sercice —    (Patient since 0001)

We were well taken care of and received exceptional customer service


StarStarStarStarStar As a first time client,I was impressed by the friendliness of the staff and the beauty of the... —    (Patient since 0001)

As a first time client,I was impressed by the friendliness of the staff and the beauty of the office.


StarStarStarStarStar I'm always treated well in your office and have recommended you to many people! —    (Patient since 0001)

I'm always treated well in your office and have recommended you to many people!


StarStarStarStarStar I LOVE YOUR NEW LOCATION. —    (Patient since 2022)

I LOVE YOUR NEW LOCATION.


StarStarStarStarStar Dr. Larissa Johnson is outstanding, as so is Maggie! —    (Patient since 0001)

Dr. Larissa Johnson is outstanding, as so is Maggie!


StarStarStarStarStar Sometimes the girls were a little hard to understand —    (Patient since 0001)

Sometimes the girls were a little hard to understand; however, thats probably on me because of my age.


StarStarNo StarNo StarNo Star Waited over one hour to see the doctor. Left after 2 —    (Patient since 0001)

Waited over one hour to see the doctor. Left after 2.5 hours and my child still hadn't had picture of her eyes taken. The people were very nice yet no one seemed to mind it took so long -- or was aware of it when I complained. The woman who helped us with glasses was excellent.


StarStarStarStarStar Dr johnson and staff were great like always!!  —    (Patient since 2013)

Dr johnson and staff were great like always!!


StarStarStarStarStar We had our exams on a frame trunk sale day and I would definately avoid that in the future.  —    (Patient since 0001)

We had our exams on a frame trunk sale day and I would definately avoid that in the future.


StarStarStarStarStar My appointment was good. The doctor was knowledgeable and courteous —    (Patient since 2022)

My appointment was good. The doctor was knowledgeable and courteous. However, I do not like the new office space. It is too sterile, too formal, the waiting room couches are horrific, it is NOT kid friendly, it is not warm, it is very cold and impersonal, and the parking lot is a mile away. I feel like I am walking into the lobby of an expensive and unfriendly hotel. I have had problems with the lab before. If the lab doesn't do a good job, and the floor staff isn't courteous and friendly, or, fit your glasses properly, then it's all for not. All the technology in the world can't make up for warm, professional service.


StarStarStarStarStar Staff is always courteous, professional and friendly. Your new offices are beautiful!  —    (Patient since 0001)

Staff is always courteous, professional and friendly. Your new offices are beautiful! Really appreciated the new test/technolgy you now have so my eyes did not have to be dilated.


StarStarStarStarStar Thank you for a very good experience. Everyone provided excellent- high quality care. 5 Stars + —    (Patient since 0001)

Thank you for a very good experience. Everyone provided excellent- high quality care. 5 Stars +


StarStarNo StarNo StarNo Star I was not happy that after requesting my appointments always be with Dr Pham I was seen by someone... —    (Patient since 0001)

I was not happy that after requesting my appointments ALWAYS be with Dr Pham I was seen by someone else. Overall I found the visit cold and clinical. It would have been helpful if the technician explained more about each test ..when inquiring about the blue light test I was told that I needed to be quiet during the test. Sorry all this appointment was not up to your usual excellent customer/patient service


StarStarStarStarNo Star I had a little trouble finding the new location even using my iPhone —    (Patient since 2022)

I had a little trouble finding the new location even using my iPhone. I also liked the feel of the old location slightly better, the lighting and the decor. Too much "white" in the new location, but that's just my opinion.


StarStarStarStarStar The new facility is a challenge for those of us who have been going to the old one for many years —    (Patient since 0001)

The new facility is a challenge for those of us who have been going to the old one for many years. Parking, many more people and noise in large putter room. New people. It was also raining. The wrong doctor came in test were not explained. Ugh


StarStarStarStarStar The new eye scanning machine was amazing. —    (Patient since 0001)

The new eye scanning machine was amazing.


StarStarStarStarStar Excellent service. Dr —    (Patient since 2022)

Excellent service. Dr. Pham and the office staff have a great balance of being very personable and professional.


StarStarStarStarStar I was there for two hours!The appt went fine until I had a very very long wait to check my eye's... —    (Patient since 0001)

I was there for two hours! The appt went fine until I had a very very long wait to check my eye's after they were diluted.


StarStarStarStarStar Everyone courteously worked together as a team to explain individual tests, etc —    (Patient since 0001)

Everyone courteously worked together as a team to explain individual tests, etc. Maggie was great as was the doctor.


StarStarStarStarStar Great experience —    (Patient since 0001)

We took our daughter there for her first eye appointment. She was scared but Dr. Pham and staff made her, and us, feel very comfortable. he best part is that we were informed on how to watch for eye issues.


StarStarStarStarStar Better building identification —    (Patient since 0001)

Better building identification


StarStarStarStarStar Nice new place. Mostly the visit went fine, but two things were a little disappointing —    (Patient since 0001)

Nice new place. Mostly the visit went fine, but two things were a little disappointing. The first assistant that performed some preliminary tests seemed to be under the impression that the patient understood how to perform the test and did not explain them very well. I had to constantly ask what to do. The other was that I had specifically asked that my eyes NOT be dialated, as I had to go back to work after the visit. Without warning, my eyes were dialated.


StarStarStarStarStar I liked the explanations and the recommendations given by the doctor for my eyesight, as well as... —    (Patient since 0001)

I liked the explanations and the recommendations given by the doctor for my eyesight, as well as the nice visual demonstrations on the computer. The only thing that would be nicer is if I was given a receipt on what was being putt on my lenses, such as the bluetech, Trivex etc. Since I forgot.


StarStarStarStarNo Star Courteous and professional  —    (Patient since 0001)

Dr. Pham-Murphy is very nice and throughly explained the exam process and the benefits of progressive lens.


StarStarStarStarStar Dr. Johnson does a thorough and accurate exam —    (Patient since 2022)

Dr. Johnson does a thorough and accurate exam. Confidence in the outcome of the exam and contact lens fitting is the result.


StarStarStarStarStar Better selection of frames for those using vsp gift cerrificate —    (Patient since 0001)

Better selection of frames for those using vsp gift cerrificate!!!


StarStarStarStarStar I was amazed and appreciative that you were able to accommodate my eye exam prior to my... —    (Patient since 2014)

I was amazed and appreciative that you were able to accommodate my eye exam prior to my appointment date. You were thorough and efficient with the process of examining my eyes and I also appreciate your recommendation of eye products to help with my dry eye condition.


StarStarStarStarStar As always the staff here is very friendly and helpful, which is why I continue to come back —    (Patient since 0001)

As always the staff here is very friendly and helpful, which is why I continue to come back. Thank you!


StarStarStarStarStar During my initial visit a follow-up was scheduled —    (Patient since 0001)

During my initial visit a follow-up was scheduled. However, within 3 hours of finishing that appointment, I received a text from Dr. Pham's office asking for a confirmation of the upcoming appointment. It would be more appropriate to have this reminder at least 2 days before the appointment is scheduled to occur and not 7 days. I did not receive a printed out receipt statement after the appointment regarding payment and Dr. Pham's recommendations and an appointment reminder. The assistant that helped me wrote the prices of glasses that we discussed on post-its! It would be more favorable if Dr. Pham's administrator had a program set up so that any eyewear the patient was interested in could be entered in one column and underneath the prices of all the amenities that the patient would like. Next to those categories, the assistant could enter in the costs. Then another column could include what the insurance is covering and what the insurance is not covering. A print copy is better.


StarStarStarStarStar I think Dr. Johnson is the best--she's thorough, her schedule is flexible and she's knowledgeable. —    (Patient since 0001)

I think Dr. Johnson is the best--she's thorough, her schedule is flexible and she's knowledgeable.


StarStarStarNo StarNo Star All was good except for the long wait and me having to go up to the desk to make sure I hadn't... —    (Patient since 0001)

All was good except for the long wait and me having to go up to the desk to make sure I hadn't been forgotten vs. a staff member coming to me and making me aware of how much longer it might be.


StarStarStarNo StarNo Star Generally I have had a good experience, have been coming here for years —    (Patient since 2010)

Generally I have had a good experience, have been coming here for years. However the young lady that helped me with my new prescription was deciding what I needed based on the "recommendations of the doctor" as she kept saying with no explanation as to what it was I would be paying for. There was a conflict between what I heard Dr. Pham say and what the young lady was telling me (relative to which eye had more of a change). I was firm and repeated several times I wanted the exact same lens as I had on with the new prescription. She was giving me no explanations. I had to ask the questions to find out she was actually ordering a lens not even covered by the insurance. Once we got that straightened out, then she adds additional antireflective for computer use as "recommended by the doctor" when I had also explained several times that I have separate computer glasses and these were not used for the computer. I will not work with her when I return!


StarStarStarStarStar Very happy with Visions! —    (Patient since 0001)

I really like Dr. Johnson! And your staff, especially Christina (sic?) was very helpful in explaining my new premium VSP benefits work. And I always love your selection of eyeglass frames :)


StarStarStarStarStar I am very impressed with the follow up (exam reminders, follow up call after the appointment,... —    (Patient since 0001)

I am very impressed with the follow up (exam reminders, follow up call after the appointment, marketing efforts etc). Frame selection is excellent! Dr. Pham did an excellent job of addressing my vision needs and ensuring she covered everything during my appointment.


StarStarStarStarStar Nothing you have a great friendly and helpful staff. —    (Patient since 0001)

Nothing you have a great friendly and helpful staff.


StarStarStarStarStar I feel fortunate to have Dr. Larissa Johnson as my optometrist —    (Patient since 0001)

I feel fortunate to have Dr. Larissa Johnson as my optometrist. Outstanding professionalism, knowledgeable and skillful. She instills confidence.


StarStarStarStarStar My only complaint is waiting time, but otherwise great service —    (Patient since 0001)

My only complaint is waiting time to see the dentist, but the wait time ranges from 10 minutes to over 30 minutes from appointment time, so I'm not sure why and how to reduce this waiting time. Dr. H. Pham-Murphy is great- very patient, explains clearly and up to date on eye wear technologies.


StarStarStarStarStar I really appreciate the friendly and welcoming attitude of all the staff, the thorough, efficient... —    (Patient since 0001)

I really appreciate the friendly and welcoming attitude of all the staff, the thorough, efficient check up by Dr. Murphy, and his explanations of the results of the eye tests. I especially appreciate the modern technology used in all aspects of the visit, which sped up the process and I believe made for a much more accurate assessment of my vision. Rebecca was very helpful and it really helped to use some daily wear contacts to assist me in choosing glasses frames, as she suggested. I was very impressed with all the staff, and the whole process. I definitely will be a return customer and will recommend you to my friends and family.


StarStarStarStarStar Everything was excellent including the thorough exam and patient service —    (Patient since 0001)

Everything was excellent including the thorough exam and patient service. My concern about referrals to friends are your high prices for frames and sunglasses. I was able to use my coverage to cover the cost of sunglasses since I just had LASIK and can go without prescription again. But your retail prices for the sunglasses are out if control. Respectfully...


StarStarStarStarStar Rverything was great and can't wait to get my new glasses —    (Patient since 2022)

Rverything was great and can't wait to get my new glasses


StarStarStarStarStar Dac —    (Patient since 2014)

good service. i'd recommend to friends and family


StarStarStarStarNo Star Good visit  —    (Patient since 2022)

I had no problems with my visit. Everyone was kind and helpful.


StarStarStarStarStar I always seem to need to fill out the same form every year —    (Patient since 2022)

I always seem to need to fill out the same form every year. It'd be nice if the form was on an iPad or similar with my previous info to just review and update.


StarStarStarStarStar Everyone in this office is very friendly and professional. —    (Patient since 0001)

Everyone in this office is very friendly and professional.


StarStarStarStarStar annual eye exam —    (Patient since 0001)

A very good exam and explanation of effects and where to find blue light. I have already shared that info and warned numerous friends.


StarStarStarStarStar Excellent service  —    (Patient since 2022)

Excellent service and selection of eyewear.


StarStarStarStarStar Superb —    (Patient since 2022)

Excellent service always!


StarStarStarStarStar Professional Eye Care —    (Patient since 2022)

Dr. Pham and her team offer superior service. I would high recommend this group for anyone looking for consistent, quality eye care!


StarNo StarNo StarNo StarNo Star I went to the office on this specific day to undergo a "special" test to check the nerve response... —    (Patient since 2022)

I went to the office on this specific day to undergo a "special" test to check the nerve response time between my eyes and my brain. This test has been delayed multiple times due to lack of access to proper equipment as I've been told by the office. On this visit, I was not aware until the end of my visit that I would not be having the test. Again, I was given the excuse of the equipment not being set up. I was actually surprised and extremely disappointed with the lack of professionalism. I should have been told before I drove all the way to the office, or at the very least I should have been told at the beginning of my visit. It was obvious to me that Dr. Pham had no idea why I was even at the office on this particular visit. Although I did pick up my contact lenses that day, that was not the primary purpose for my visit. It was also disappointing that my entire contact lens order was not in. This has never happened before. I am usually able to pick up my entire order. Not pleased.


StarStarStarStarStar Thank you for referring me to your sister office at Arden Fair for my new lenses —    (Patient since 2022)

Thank you for referring me to your sister office at Arden Fair for my new lenses. I always look forward to coming in for my annual visits at your office. Dr. Pham is an exceptional lady and her staff are always easy to work with and fun! I like fun! And I love the fact that you get new equipment to enhance your services. I like the new pigment detector Dr. Pham now has. You guys are awesome!!


StarStarStarStarStar Limited Option on Childrens frames —    (Patient since 2022)

Office didn't have many options for children. Made the visit difficult because children couldn't try on glasses.


StarStarStarNo StarNo Star Family Visit —    (Patient since 2022)

My entire family comes in at the same time (2 adults and 2 children) the childrens doctor is only in 2 days a week and on Saturday there is only 1 doctor. This results in a long day at the office escpecially with walk-ins. Also we had only 1 optical person assisting us it would be helpful to have 2-3 helping a family of 4.


StarStarStarStarStar Excellent visit and clear explanations of options. Thank-you! —    (Patient since 2003)

Excellent visit and clear explanations of options. Thank-you!


StarStarStarStarStar review survey —    (Patient since 0001)

Excellent customer service!!


StarStarStarStarStar We recently went in for check ups - myself, my partner and our 3yo daughter. Dr —    (Patient since 0001)

We recently went in for check ups - myself, my partner and our 3yo daughter. Dr. Johnston was great - knowledgeable, good bedside manner and personable. She also helped get my 3yo daughter to complete some initial screenings - showed great skill in dealing wtih a young child. Dr. Nguyen was good with my 3yo daughter in her exam. Nichole from the front desk was also good with my 3yo daughter. Nichole was also the best front desk staff- as far as being courteous and knowledgeable, professional and personable. Others at the front desk could follow her lead. thank you!


StarStarStarStarStar Everyone was very nice and courteous.  —    (Patient since 2022)

Everyone was very nice and courteous.


StarStarStarStarStar Wonderful people!  —    (Patient since 0001)

I have been going to Visions for several years now. ALL of the opticians and optometrists here are top notch! They have a nice selection of glasses and always make sure that I am a satisfied customer. They are very professional and friendly.


StarStarStarStarStar Great staff always very polite and helpful. Eye doctor was great too.  —    (Patient since 0001)

Great staff always very polite and helpful. Eye doctor was great too.


StarStarStarStarStar Dr. Corpus is wonderful. Very funny and doesn't make me feel like he is rushing me out of there —    (Patient since 0001)

Dr. Corpus is wonderful. Very funny and doesn't make me feel like he is rushing me out of there. Thank you for the excellent service.


StarStarStarStarStar I knew I had to see the opthamologist but did not know the severity of my eye problem —    (Patient since 2009)

I knew I had to see the opthamologist but did not know the severity of my eye problem. After visiting the opthamologist and retinal specialist, I understand my eye problem. I appreciate your staff making the appointment with Kaiser for me...that was very appreciated.


StarStarStarStarStar I enjoyed the visit with Dr Johnson. She patiently answered all my questions and is very thorough.  —    (Patient since 0001)

I enjoyed the visit with Dr Johnson. She patiently answered all my questions and is very thorough.


StarStarStarStarStar I have had nothing but positive experiences with Dr. Johnson and the entire staff at Visions —    (Patient since 0001)

I have had nothing but positive experiences with Dr. Johnson and the entire staff at Visions. Outstanding service in every regard. Frankly, I've been amazed at the length to which Visions has gone, including the number of fitting visits, to ensure that I have the best type of contact lens for me, the perfect fit, and the best vision possible. There's no way Visions made a cent from me this time, but hopefully that will change over time, because I will be a permanent customer in the future.


StarStarNo StarNo StarNo Star The person helping me had no idea of insurance costs or additional costs you charge for eye exams —    (Patient since 0001)

The person helping me had no idea of insurance costs or additional costs you charge for eye exams. I also did not like the sales pitch for the vitamins you are selling. Also my appointment was not properly scheduled.


StarStarStarStarStar The staff was friendly and helped me with insurance options. Dr —    (Patient since 0001)

The staff was friendly and helped me with insurance options. Dr. Johnson was meticulous and took great care to check out my eyes and contact lenses. There were some reason to believe I may have glaucoma, so she performed add'l tests. I have asked to reschedule with her.


StarStarStarStarStar Really helpful with my selection of glasses frames. I was really indecisive and she was so patient —    (Patient since 2022)

Really helpful with my selection of glasses frames. I was really indecisive and she was so patient.


StarStarStarStarStar Don't you dare change a thing when everything is smooth sailing. —    (Patient since 0001)

Don't you dare change a thing when everything is smooth sailing.


StarStarStarStarStar The only thing I would change is that an was employee didn't look professional chewing gum while... —    (Patient since 2013)

The only thing I would change is that an was employee didn't look professional chewing gum while trying to assist with a customer.


StarStarStarStarNo Star Nice Staff —    (Patient since 0001)

They run a little behind.


StarStarStarStarStar Professional and Warm —    (Patient since 2022)

Dr. Pham-Murphy and the team are so knowledgeable, professional and warm. Thank you for being consistently excellent!


StarStarStarStarStar Please let customers know when they are booking their appt. how long it will take —    (Patient since 0001)

Please let customers know when they are booking their appt. how long it will take. Also, if the doctor is running more than 10 minutes late, I think it is a nice and professional gesture to let the customer know there will be a delay and offer to reschedule the appt. Thank you.


StarStarStarStarNo Star I was not prepared for the length of time 1.75 hours. I had only planned an hour —    (Patient since 1996)

I was not prepared for the length of time 1.75 hours. I had only planned an hour. If the office could somehow tell the customer in advance how long it would take, I'd be able to plan better and thus give you a rating of excellent because the service was excellent, the doctor was very personal and explained everything to me and the staff was extremely helpful.


StarStarStarStarStar Excellent services provided by Maggie and Dr. Johnson. —    (Patient since 2022)

Excellent service by Maggie and Dr. Johnson.


StarStarStarStarStar Great service —    (Patient since 1997)

Your team at Visions is very courteous and professional. Thanks for the great service.


StarStarStarStarStar Great experience  —    (Patient since 0001)

I had a great experience. Dr. Corpus was fantastic. He was friendly and thorough, which I appreciated as a patient who hadn't seen the optometrist before. I will definitely recommend your office to my colleagues and friends.


StarStarStarStarStar My wife and I had a great visit —    (Patient since 0001)

My wife and I had a great visit. My appointment was right on time and I think she even got in early. Dr. Murphy was great and Maggie, the associate that helped us pick out our frames and explained our lens options, was courteous, knowledgeable, and not at all pushy--which made it easier for us to buy the extra options she suggested. We both walked away feeling very satisfied and happy to look forward to getting our new glasses! Great job overall to the Visions team!


StarStarStarStarStar Excellent Doctors —    (Patient since 0001)

I was ready to give up on contacts but Dr. Murphy took care of that at my visit and now I'm excited about being able to wear them again. thanks!


StarStarStarStarStar I forgot to wear my contacts the day off my appointment so I called and spoke to someone and asked... —    (Patient since 0001)

I forgot to wear my contacts the day off my appointment so I called and spoke to someone and asked if I needed to go home to get them, which would make me late. They said yes so I went all the way home after my appointment and didn't even end up needed them. All in all a good experience and maybe you never know if you'll need the contacts or not but in this case the doctor said I didn't.


StarStarStarStarStar Dr. Baskett was outstanding! —    (Patient since 2008)

Dr. Baskett was outstanding!


StarStarNo StarNo StarNo Star My appointment was at 1 , I wasn't seen by the optometrist until after 2 —    (Patient since 0001)

My appointment was at 1 , I wasn't seen by the optometrist until after 2. Dr Murphy seemed hurried, not personable, & didn't really explain what he was doing. The staff was friendly though.


StarStarStarStarStar Great service —    (Patient since 0001)

Great service. Made me feel welcomed through the process.


StarStarStarStarStar Patients should be notified of the wait time. —    (Patient since 0001)

Patients should be notified of the wait time.


StarStarStarStarStar Visit —    (Patient since 0001)

Excellent visit with Dr Johnson, who is highly professional yet affable and with whom it is easy to chat.


StarStarStarStarStar excellent —    (Patient since 0001)

the staff at visions optometry always goes and above and beyond the call of duty I would highly recommend


StarStarStarStarStar I summarized our experience on my other daughter's survey —    (Patient since 0001)

I summarized our experience on my other daughter's survey. Please see Kiersten's for further feedback. I am not sure that I would bring my children back due to the excessive wait time for the MD.


StarNo StarNo StarNo StarNo Star Excessive wait —    (Patient since 0001)

We had to leave after our initial pre-testing as the doctor was running 45 minutes-1 hour late. I don't even have to wait for any of my MD specialists that long. I think that wait time is unacceptable, especially with children. My family's time is as valuable as the eye doctor's time. We have commitments and a time schedule to keep as well. If the doctor is going to run that far behind, the appointments should not be scheduled so close together.


StarStarStarStarStar I don't have a suggestion on how you can improve on excellence My visit we great . —    (Patient since 2022)

I don't have a suggestion on how you can improve on excellence My visit we great .


StarStarStarNo StarNo Star Great visit, but the delay was very long. However, I plan to come back and appreciate the Doctor —    (Patient since 0001)

Great visit, but the delay was very long. However, I plan to come back and appreciate the Doctor. Just keep the wait times down, please, and then my review would be Excellent.


StarStarStarStarStar Visions review —    (Patient since 0001)

Overall great experience everyone was friendly /helpful. Only negative was that I was there for two hours which seemed like long time.


StarStarStarStarStar It was a good appointment but I felt like the Dr —    (Patient since 0001)

It was a good appointment but I felt like the Dr. And the associates that show you the frames were just trying to sell me something. For example, I was shown about ten frames,only one of which was covered by my insurance. Really? Thrtes only ONE frame in your store covered by my insurance???


StarStarStarStarNo Star Eyecare/eyewear purchase visit —    (Patient since 0001)

Great selection of frames; great clinical care.


StarStarStarStarStar My experience this year has been far better than last year's although last year's was very good.  —    (Patient since 0001)

My experience this year has been far better than last year's although last year's was very good.


StarStarStarStarStar Enjoyed working with you and your staff! —    (Patient since 0001)

Enjoyed working with you and your staff!


StarStarStarStarStar Great Visit —    (Patient since 2001)

I am a disabled, 65 year-old Vietnam veteran with multiple challenges, however I found the staff to be very helpful and courteous, which made my visit comfortable. Also the staff was very professional. All-in-all a "Great Visit"!


StarStarStarStarStar The person helping me pick out a frame was outstanding. thank you —    (Patient since 2022)

The person helping me pick out a frame was outstanding. thank you


StarStarStarStarStar Such a upscale environment. Everything was great please don't change —    (Patient since 0001)

Such a upscale environment. Everything was great please don't change. The reminders about my appointment was helpful.


StarStarStarStarNo Star Survey for Dr. Johnson —    (Patient since 2022)

This survey is on Dr. Johnson. She did an excellent job. She's very friendly and made me feel comfortable during my visit. She knows her job well.


StarStarNo StarNo StarNo Star I love Dr. Pham Murphy, and the staff is friendly —    (Patient since 0001)

I love Dr. Pham Murphy, and the staff is friendly. But two appointments ago, I came for photos, and when I arrived they told me the camera was broken. No one bothered to call me that morning. I rescheduled, and I always make my appointments so I can have a follow-up with the doctor at the same time. When I arrived at that appointment, I was told the Dr. had a class to attend. No one bothered to call me that morning. And more than once, I have waited almost an hour to be seen for my appointment.


StarStarStarStarStar Patient —    (Patient since 2023)

Always professional and great people!


StarStarStarStarNo Star Offer water, tea and/or coffee —    (Patient since 0001)

Offer water, tea and/or coffee


StarStarStarStarStar Staff and Dr Johnson did great job. My husband has MCI —    (Patient since 2010)

Staff and Dr Johnson did great job. My husband has MCI. In addition to neurodegenative disorder andI appreciate the extra care and attention. Maureen F Anderson


StarNo StarNo StarNo StarNo Star I will NEVER purchase glasses at Visions as long as Jackie is employed there —    (Patient since 2002)

I will NEVER purchase glasses at Visions as long as Jackie is employed there. She is either wholly ill-informed or is very purposefully untruthful. She has stated insurance related items regarding VSP, which have been verified as categorically wrong and hence documented in my VSP file. She is a liability for Dr. Pham who I consider very competent in her practice.


StarStarStarStarStar My Review —    (Patient since 0001)

I greatly appreciated the professionalism of both staff and doctor. Norbert


StarStarStarStarStar I came here after poor experiences with a previous doctor, and was very pleasantly surprised —    (Patient since 0001)

I came here after poor experiences with a previous doctor, and was very pleasantly surprised. I'm very happy with everything and will definitely be coming back.


StarStarStarStarNo Star My review —    (Patient since 2022)

they did everything great! on time scheduling, really friendly optometrists, good positive energy


StarStarStarStarStar My overall experience was excellent. —    (Patient since 0001)

My overall experience was excellent.


StarStarStarStarStar Stellar eye care  —    (Patient since 0001)

I was thoroughly satisfied with my annual eye exam and frame consultation. The staff was welcoming and assisted me with every eye care need. The eye exam was painless and I enjoyed the overall visit. I would highly recommend Visions to anyone.


StarStarStarStarStar Great Office —    (Patient since 0001)

I took my 7 yr old girl to see Dr. Pham and she was very informative. The employees were very patient with my daughter and I felt they really listened to her and myself in finding the perfect glasses for her.


StarStarStarStarStar Terry and Elaine Leuchars  —    (Patient since 0001)

THe staff are fantastic and very helpful


StarStarStarStarNo Star Great Service  —    (Patient since 0001)

My full endorsement Dr. Pham and staff were great!!


StarStarStarStarStar always great service —    (Patient since 0001)

Dr. Pham is wonderful. She is very knowledgeable and always explains things. She is almost always on time. The staff is friendly and the facility is stylish and clean.


StarStarStarStarStar Excellent Service!!! —    (Patient since 2012)

We love coming here. We usually attend a frame show to pick out our frames then make our appointments to get the exam. Always friendly and very professional. Dr. Pham is just awesome!!! My 3 yr old son had so much fun with the way she did the exam. He was nervous at first but she made him feel very comfortable!


StarStarStarStarStar This was a very good experience for me —    (Patient since 0001)

This was a very good experience for me. The reception workers were polite and considerate; the office manager (Jackie, I believe) assisted me with picking out an affordable frame before I even saw Dr. Pham-Murphy! Dr. Pham-Murphy was professional, gracious and highly competent. The optician that assisted me after my appointment with Dr. Pham-Murphy, Maggie, was gracious and knowledgeable, and both Dr. Pham-Murphy and Maggie put me at ease. Maggie's follow-through on a few things has been excellent. I felt very well served and cared for. The waiting area was decorated BEAUTIFULLY for Christmas - kudos to the decorator! My only recommendation - classical music for the waiting area - it definitely helps relax people, too! :-) God bless you all.


StarStarStarStarNo Star It seems I have to fill out medical history each year - a bit frustrating. —    (Patient since 0001)

It seems I have to fill out medical history each year - a bit frustrating.


StarStarStarStarStar As always, Maggie was fabulous and took very good care of both Laura and I.Happy New Year!dmb —    (Patient since 0001)

As always, Maggie was fabulous and took very good care of both Laura and I. Happy New Year! dmb


StarStarStarStarStar I can't remember the name of the optometrist I saw on Dec 23 (someone I haven't seen before), but... —    (Patient since 0001)

I can't remember the name of the optometrist I saw on Dec 23 (someone I haven't seen before), but he was thorough and I liked him a lot. Very friendly and explained things well. I also always love your selection of frames.


StarStarStarStarStar Dr. Murphy and Jackie are knowledgeable and competent. —    (Patient since 0001)

Dr. Murphy and Jackie are knowledgeable and competent.


StarStarStarStarStar service was very professional, I'm waiting for a follow-up call re: appointment for glaucoma test. —    (Patient since 0001)

service was very professional, I'm waiting for a follow-up call re: appointment for glaucoma test.


StarStarStarNo StarNo Star This is the first time I ever had to wait this long —    (Patient since 0001)

This is the first time I ever had to wait this long. I would prefer that when a time is scheduled that we keep to that time. I would have given 4 - 5 stars had it not been for that.


StarStarStarStarStar Love My Doctor and all of the people in the office are so nice and customer friendly.  —    (Patient since 0001)

Love My Doctor and all of the people in the office are so nice and customer friendly.