Reviews

Had a very complete eye exam at Visons Optometry by Dr. Pham-Murphy and her staff. They are great.

Dec 2, 2022

Helpful and considerate staff.

Nov 22, 2022

It had been some time since I made an appointment at Visions given COVID and other matters. I was fortunate to see Dr. Johnson on her last day. She is excellent, patient with patients and very detailed. I was also anxious (and excited) to order a new pair of glasses. The entire team was great to work with. All in all, a great visit.

Nov 19, 2022

Great customer service and detailed communication. Been coming here as a family for years

Nov 17, 2022

i would have thought that because my left eye is not focusing clearly, everything is distorted and blurred. i should think she would refer me to an ophthalmologist.

Sep 29, 2022

Greeted upon entering store. Seen right away(as scheduled) Staff very friendly. Dr. Heidi Pham terrific as always:) I have been a patient for several years at Eye Design and discovered “Visions” when scheduling to have appointment specifically with Dr. Pham.

Sep 24, 2022

I was impressed with the time spent helping me select my frames! I’m fussing! The staff offered good suggestions! They helped determine the best shape and then helped find frames in the complimentary color! We finally determined red was the color and in the end they found the best shape for my face and it was available in red! I regret I did not make a good effort to remember the young lady’s name! Shame on me! The other young lady took my bent glasses reshaped them and I am so happy to have them back and wearable! Dr. Johnson and the two young women made my day a truly positive experience.

Sep 22, 2022

A very professional office visit.

Sep 16, 2022

Having been seen by several optometrists during my life, Dr. Heidi Pham Murphy provided the most comprehensive vision exam I’ve experienced. Her professionalism, depth of knowledge and positive demeanor are three of the characteristics which set her apart from other optometrists I’ve encountered. In short, Dr. Pham Murphy is the best!

Sep 12, 2022

Dr. Johnson is very thorough and professional. I also love the decor of the facility. It is always so clean and inviting.

Aug 17, 2022

Dr. Heidi and the office are very professional, thorough, and provide sound suggestions for improving eye health and vision. Dr. Heidi is a personable and caring individual looking to improve one's eye care and health. She has a dedicated and professional office who works well together and with the customer. The eye products are diversified, reasonable in price, and stylist in nature. Highly recommend.

Aug 11, 2022

Last year was my first time coming to Vision optometry, yesterday was the first time this year. Thus far the personal attention and care has exceeded any prior experiences I have received by any optometrists and their staff. I am pleased with the professional, thorugh none rush care Dr. Pham and her staff has provided my self and my family. Howard B.

Aug 10, 2022

Everything went well at the appointment.

Aug 8, 2022

I’ve been a ‘forever’ Visions fan. The staff is very kind and professional. Love Dr. Pham!

Jul 30, 2022

Everyone there is very friendly all the ladies at the front counter are very helpful and polite. I loved how Santi Bardisso when trying on glasses she took the time to keep my younger son entertained while Warren looked and tried on his glasses.

Jul 21, 2022

Hello. We love you and your team. This last appt was a bit frustrating bc the appt was set for 10:30 am and at 11:02 am, I had to approach the front desk to say that maybe we sb rescheduled. (Unfortunately, we also arrived 15" early at 10:15 am which made the wait feel longer). Still, having to wait more than 30" wouldn't be as frustrating if the front desk were to have communicated w/us well before 11:00 am to just let us know that we were still on the radar :)

Jun 27, 2022

Love this place! Best customer service and Dr. Murphy Pham is top notch.

Jun 13, 2022

Staff was attentive, short wait to see Dr. Change over in systems was a bit of a hassle.

Jun 11, 2022

Marina was great working with me to get great frames and maximize my benefits. Dr Pham is always spot on with my exam

May 23, 2022

Excellent visit with timely and practical educational handouts to share with family and friends. You are the best! Karla M.

May 19, 2022

Dr. Johnson is always thorough and personable. As always felt like I received the highest professional observations during my visit and left with a prescription that will last for the year. The front reception desk is handled by Marina and receives a high score for her positive friendly accomodating attitude. The first impression sets the stage for the rest of the visit, so good person to have as the greeter.

May 8, 2022

I was very impressed with the all aspects of my appointment. Support staff were attentive and efficient. The exam was pleasant and thorough. I will be back for all my Optical needs.

Apr 20, 2022

Great eyesight check and knowledgeable Dr. I’ve bee coming here for years and highly recommend it.

Apr 9, 2022

This Wednesday was the second time for me to come in here for an eye exam. I like the place. IPad a very good experience last year. This time was even better. Doctor Heidi is a fine. Very knowledgeable and just nice and pleasant "agréable" to say it in french.

Mar 25, 2022

The whole staff are always friendly. They never push anything on you. That means a lot.

Mar 25, 2022

Once again, a wonderful experience. The staff are amazing, attentive and I can always count on having the prescription and medical advice I need as well as help with styling new glasses. Thank you all!

Feb 26, 2022

you're always professional, checking for cataracts, glaucoma and other potential issues. Very informative on good eye health care strategies. Particularly patient when it's difficult to decide if one is better (more clear) than two during the exam. Thank you for your good work and your friendly knowledgeable staff. Sincerely,

Feb 18, 2022

Caring and knowledgeable staff who pay attention to your insurance needs and want the best possible care for you and your family.

Feb 18, 2022

Staff was awesome like always

Feb 14, 2022

The office/practice is always a joy to come into. Thank you

Feb 14, 2022

The staff was nice and all, but honestly the wait time to be seen was ridiculous. There wasn’t even a lot of people in the building.

Feb 14, 2022

good customer service and the doctor there actually talked to me and made me feel like she care about what she was doing and what she was telling me.

Jan 29, 2022

Dr. Pham-Murphy is very professional and always very gracious and friendly. Her staff are also helpful and professional. On a recent visit I brought in some frames I had purchased out of network. Marina found the frames were available through their parent company and was able to order them for me, so I could return my retail purchase, saving me nearly $300!

Jan 29, 2022

Dr. Heidi Pham-Murphy and her skilled staff are phenomenal professionals. I am grateful for their expertise and extraordinary care.

Jan 8, 2022

Dr. Pham-Murphy and her staff were fantastic. knowledgeable, organized and friendly. I recommend without hesitation.

Jan 5, 2022

This was my first visit here. The office is clean and spacious. The entire staff is very friendly and accommodating. Dr. Johnson was excellent and explained everything. Their examination equipment is very modern. I will be a return patient.

Nov 23, 2021

Dr. Johnson was terrific.

Nov 1, 2021

Dr. Johnson is amazing! Takes her time, is very thorough and always patient and answers questions fully.

Nov 1, 2021

I was very impressed with Dr Johnson She was very thorough and knowledgeable. Also very helpful!

Oct 29, 2021

5 out of 5 stars! Please see comments in section 7

Oct 27, 2021

Dr Johnson was fantastic along with the other staff members who helped us. I'm very happy with my experience!!!

Oct 19, 2021

I was able to get an appointment very quickly, and the Dr who examined me did a very thorough job of checking my eyes. I would highly recommend Visions Optometry.

Oct 6, 2021

Marina and Trenton were great! Knowledgeable and very helpful.

Sep 30, 2021

Excellent service & all very professional & practicing covid safety

Sep 30, 2021

My appointment with Dr. Johnson was so nice. She’s so caring and welcoming and explained everything. Love her!

Sep 25, 2021

Everything was great at the appt

Sep 20, 2021

It's always a real pleasure to work with Dr Johnson and your staff. It makes the long drive back and forth well worth the extra effort. They all work valiantly and tirelessly to meet my every need addressing my very complex eye conditions, especially Dr Johnson--I don't know what I'd do without her. She has infinite patience with me and my needs and coordinates most effectively with my other doctors like Dr Mannis. And I can always count on reaching her for advice whether at or away from the office and after hours. I truly appreciate everything she does to help take good care of me!!

Sep 15, 2021

Always a great visit. I've been a patient of this practice for some time and enjoy the care provided.

Sep 15, 2021

Pleasant staff, comfortable surroundings, great service. Appreciate the knowledge and help in choosing the right products. Thanks!

Sep 13, 2021

Thank you so much....great atmosphere...and attentive...

Sep 11, 2021

Dr. Johnson-Tong is a fantastic Dr. I highly recommend her!!

Sep 10, 2021

Wonderful Experience for me and my 7 yr, highly recommend.

Sep 1, 2021

This Saturday I came in for a glaucoma test. I made a comment that normally we do the test the same time as the eye exam. The associate doing the test consistent asked in a manner that seem as though she did not want to do the test. She asked several times, "Do you want to reschedule?" I emphatically said "no". Why would I drive all the way to do the test and "reschedule"? She doesn't seem to get it. I was not confident in the skills level that she performed. I asked for a retest of the perpheral test. It seemed she rushed through and did not provide guidance to the steps and process. However, I was fine with Dr. Phung's consultation visit. Daniel Panboon

Aug 23, 2021

great professional service / wonderful compassionate people.

Aug 16, 2021

Dr. Johnson is absolutely amazing. I was referred to her from one of Visions sister stores. I needed to see a contact specialist as the previous Optomitrist thought I could of had a degenerative eye condition. Dr. Johnson correctly diagnosed me and was able to get me the best contact lenses for my eyes. She is very knowledgeable and professional. I have been going to her for years now. On top of that, all the other staff and doctors have been amazing at Visions Optometry.

Aug 12, 2021

Very friendly staff and easy process.

Aug 9, 2021

I’ve been going to this doctor office for the last 7 or 8 years now. I really adore my doctor, Dr. Johnson. I have VERY complex eyes and sight issues and my doctor is ALWAYS doing her best to make sure she is providing me the BEST care possible. She has managed to make some improvements for me over years as well. She takes her time with me and doesn’t make me feel like another number.

Jul 26, 2021

Dr Johnson is excellent. The office staff and optometry interns were very professional.

Jul 22, 2021

Very state of the art equipment. Everyone was very kind. Dr. Johnson-Tong patiently listened to the difficulties I have with my eyesight. She was very much up for the challenge that my challenging eyesight presented.

Jul 22, 2021

Morena is always helpful knowledgeable and the best at adjusting the glasses. Always a pleasant encounter when I see her. Can't wait to get my next pair of glasses

Jul 19, 2021

Had a great visit with an eye check up. It was very complete evaluation

Jul 14, 2021

Always accommodating and very professional.

Jul 5, 2021

People were very nice and helpful, as they usually are.

Jul 3, 2021

Great experience every year!

Jun 30, 2021

Marina is wonderful! I so enjoy coming in when Marina is assisting me! Marina is smart and charming!

Jun 28, 2021

Dr. Johnson is always so thorough and attentive to the details. She is also very patient and caring.

Jun 28, 2021

Everyone is great there very informative, kind, and friendly. I highly recommend them to everyone.

Jun 21, 2021

Love Visions Optometry, always friendly and helpful.

Jun 15, 2021

Love the staff! Marina is always so friendly and helpful. She is amazing.

Jun 9, 2021

Dr. HPM is wonderful! Explains everything well and is a kind, congenial person.

May 27, 2021

An after visit summary would be helpful. Something that would review test results as well as list recommendations/prescriptions and eye care.

May 22, 2021

Our children had never previously seen an optometrist and we had both of their appointments scheduled back to back. Every test was clearly explained both to us as parents, and the children. The experience was fun for them and there were no complaints or feelings of impatience felt from the staff when the children needed to take their time to settle in. This is a beautiful facility with friendly and knowledgeable staff. Wonderful experience for all ages, thank you Visions!

May 16, 2021

Friendly, considerate and attentive to your needs. I appreciate the doctors and front and back staff so much. Even in these virus protection times, I know they will have my needs cared for.

Apr 26, 2021

Dr. Heidi Pham-Murphy. Is such an amazing optometrist. She has help me for years with my dry eyes. She’s demonstrates how to properly take care of my eyesight can’t thank her enough. The staff she has working for her are all amazing also. It’s a great place.

Apr 24, 2021

I broke my hard lens and had no back up, leaving me blind. I was referred to Dr. Johnson-Tong and was seen in less than one week and got a new lens within the next week. The staff here is awesome. Thank You!

Apr 15, 2021

Visions is truly second to none! Even during COVID, the appointment was easy to make and as always, the staff was superior!

Apr 12, 2021

Dr Johnson is the best eye specialist out there.

Apr 12, 2021

Dr Johnson-Tong is amazing and like all of your staff, professional, kind and competent. My daughter is also a patient at visions.

Apr 1, 2021

I received prompt service and a great adjustment on my new glasses. Your frame selection is terrific with many unique styles I haven’t seen elsewhere

Mar 30, 2021

Dr. Pham-Murphy and her staff are great and they have a wonderful selection of great frames from a variety of designers.

Mar 27, 2021

Visions Optometry is not only a professional team but was available even though I did not have an appointment. Thank you!

Mar 26, 2021

Does Visions Optometry want to "get back to normal?

Mar 16, 2021

Great service, the best staff.

Mar 15, 2021

Dr. Johnson is the best ever ! She is great I highly recommend for anyone to see her!

Mar 8, 2021

The front staff is always pleasant, professional and friendly. My husband and I really enjoy Dr. Pham and the VSP frame selection is great.

Mar 5, 2021

Dr. Pham-Murphy was great. The exam went well and she took her time finding the right prescription for me. Very professional and ensured my needs were met.

Mar 4, 2021

I made appointment for glasses adjustment. That went well. Also service rep was kind to ask if I had any other questions. She answered those as well. Great over all experience. Proud to be a customer for nearly 8-9yrs and counting.

Mar 3, 2021

I just had an appointment and evaluation by Dr. Johnson.

Mar 1, 2021

Awesome 👏🏻 optic management and customer service! Highly recommended.

Feb 24, 2021

I appreciate the store caring styles you can’t find elsewhere. Nice selection of Lindbergh’s and I was promptly helped even without an appointment

Feb 22, 2021

Everything was good. In and out fast.

Feb 10, 2021

Received excellent professional care from Dr. Pham-Murphy and the entire staff.

Jan 30, 2021

The exam went great as always. The machine to examine the eyes without dilating them was neat, but not worth the extra cost for me. The selection of new frames was below average, as the woman helping me seemed impatient and uninterested in helping me. That was pretty disappointing.

Jan 29, 2021

Excellent service and professionalism. Marina Golub is friendly, professional, knows the inventory and what styles that I like and look best on me. I have been a customer of Visions for many years and you are the best.

Jan 27, 2021

The team mates who helped me Saturday were outstanding! I felt very comfortable during the whole process. Had some "fogging" issues during one of the tests, but the tech coached me and improvement was instant 👍🏼😀 Thank you, Ron Myers

Jan 25, 2021

Excellent Customer Service!

Jan 25, 2021

I appreciate the professionalism at Visions Optometry and the good care I get when I need new glasses. They also carry great frames!

Jan 20, 2021

Extremely thorough examination and very efficient and friendly support with ordering new frames.

Jan 15, 2021

Your office and staff are top notch in my family's book. Your kindness and understanding and friendliness is so appreciated. We always enjoy our visit. Everything is clean and sparkly. Thank you.

Jan 14, 2021

Vanessa does an excellent job... always very polite and professional. Thank you for your service.

Jan 9, 2021

Dr. Johnson is the best.

Jan 1, 2021

thank you to all. you have examined my eyes and fitted me in frames and contacts for a long time. i wouldn't consider going elsewhere. marina is a true gem who gives me honest answers regarding frame style -- so talented.

Jan 1, 2021

Marina served me quite well, I feel we got the wright pair of glasses to compliment both my style and vision. My first pair of corrective lenses ever.... John Gordon Gage

Dec 30, 2020

Excellent customer service. Dr. Huynh and Vanessa helped me solve my vision issues and helped me pick out a new set of glasses. Felt welcomed!

Dec 30, 2020

I tried the digital image versus dilation option and it seemed neat, but not necessary. I have always felt like the doctors were helpful and knowledgeable. The selecting of the new frames was just an okay process. The gal didn’t seem that interested in helping get a great frame, so that part felt rushed.

Dec 23, 2020

Dr Johnson and all staff are exceptional. I am very appreciative of the level of service, their professionalism, and friendliness. Highly recommend.

Dec 22, 2020

I always receive the best service and the staff is very helpful and professional.

Dec 18, 2020

Best service and attention. You all are great!

Dec 14, 2020

Dr. Heidi was great! This is my second time visiting and I’m pleased with their service.

Dec 9, 2020

As usual , very friendly, very professional, explanations very thorough.

Dec 7, 2020

Your staff and Dr. Johnson are very professional and put their patients before anything else. Thanks for having such an amazing staff and office.

Nov 26, 2020

The experience with Visions Optometry was exceptional. I was promptly greeted and then shown the specific brand of glasses I was requesting for. They have a great selection of glasses.

Nov 25, 2020

Great service. I always feel like I am getting very personal service.

Nov 20, 2020

Dr Johnson is always informative about my historical conditions and willing to suggest the proper list of medications for my dry eye condition. She even supplied me with a small amount of sample wipes to try. I always enjoy visiting with her for my exam and respect the time she takes to answer any questions that I may have. As always, the staff is cordial and very helpful in providing their expertise during the new eyeglass selection process.

Nov 19, 2020

Office and staff are responding great to current pandemic situation... unfortunately you can’t control all of your clients blatant disregard for safety precautions.

Nov 16, 2020

I’m always pleased with their service ,the staff are very friendly and helpful

Nov 8, 2020

Very friendly, knowledgeable and helpful.

Nov 6, 2020

I loved my experience here! Everyone was very friendly and took the time to explain what was going to happen. When it was time to learn how to put in my contact lenses my specialist was sooo patient with me and an excellent teacher. Then she was beyond helpful when I was selecting new frames without making me feel pressured to purchase more expensive glasses (this has happened to me at a different optometrist's office). Loved being here and I will definitely recommend it to friends and family! Bonus stars for having the prettiest lobby with the best selection of frames!

Nov 2, 2020

Dr Heidi and her team are the greatest. Professional, courteous and accommodating. The office is neat clean and inviting.

Oct 31, 2020

Overall visit was a 9 out of 10! The front lobby acceptance and handling, new glasses handling & processes, and the actual exam were great. The clinical environment was one of excellence and warmth in the midst of the on-going pandemic. Had a late start due to patient transfers prior to my arrival.

Oct 30, 2020

Each time I come in I wait a good 30 minutes or more beyond my scheduled appt time before being called back. I am never acknowledged while I wait. I almost got up and walked out this time

Oct 25, 2020

I always appreciate the thoroughness of my exams and helpfulness of the staff

Oct 23, 2020

Marina and Vanessa were great. I have been fitted for new glasses and lenses by Marina, who was caring, patient and most helpful. A keeper!. Vanessa handled service and support to get the glasses in and set up the fitting appointment. Very personable and professional.

Oct 22, 2020

I'm a new patient. Appointment was setup quick, staff are very friendly. Doctor is knowledgeable and caring. Office is very clean and organized.

Oct 21, 2020

Very friendly staff and it felt Covid safe

Oct 18, 2020

My glasses broke and I needed to get them fixed quickly. I called and they were able to get me in right away. My glasses were fixed in 10 minutes and I was so grateful. The service was very friendly and helpful.

Oct 16, 2020

Awesome customer service. Goes above and beyond to make sure that their customers are cared for and satisfied.

Oct 8, 2020

Excellent service and great choices of stylish glasses to choose.

Oct 5, 2020

Vanessa was amazing in assisting me in taking care of my Eye Vision needs. She was always, caring and professional. What I appreciated was how she worked to correct a problem I had with the glasses I purchased. She was consistently wonderful.

Sep 30, 2020

Highly professional but friendly. Great selection and the best quality.

Sep 28, 2020

My eye appointment was fine, however your selection of frames leaves a lot to be desired. Someone who knows about buying glasses frames need to be your buyer.

Sep 23, 2020

Such a great experience and they even helped me pick out a pair of glasses that I love !

Sep 21, 2020

Your exam process is the most thorough of any eye doctor around

Sep 21, 2020

The Eye Dr Really Took Time To Research Eye Situation

Sep 20, 2020

My experience was very professional, thank you!

Sep 17, 2020

Good service, prompt, good selection of lenses and frames.

Sep 16, 2020

Dr Pham was outstanding- best eye exam I’ve had

Sep 16, 2020

Highly competent and professional group of eye doctors! You will not be disappointed.

Apr 2, 2020

Hello All, I just want to say that my most recent visit was like all the others, Pleasant, cheerful and efficient. Thank you...

Mar 11, 2020

Best, most friendly staff. I really look forward to my yearly exam.

Feb 26, 2020

Always pleasant, helpful, and professional! & the frame selection is top notch!!!

Feb 26, 2020

Very customer service friendly and professional staff.

Feb 23, 2020

I had a very pleasant experience at the office. the staff was friendly and doctor was knowledgeable and informative.

Feb 22, 2020

Love Dr. Johnson! Great eye exam, very thorough!

Feb 22, 2020

The entire staff was courteous and attentive.

Nov 21, 2019

Always friendly and helpful staff. Doctors take time to make sure you are getting the best prescription. Sometimes I wonder about pricing but that goes for everywhere. I love that they are open on Saturdays. Overall I love this office.

Nov 11, 2019

Excellent service all the way around. Vanessa was very patient and helpful.

Oct 25, 2019

Vision's doctor's always go above and beyond in making sure my eyes are happy!

Oct 25, 2019

I am so blessed to have someone as talented and caring as Dr. Heidi to care for my eyes. I trust her completely and her care and concern is evident for all. Both my husband and I come to her to have our eyes taken care of and will for as long as she decides to practice - which we hope is forever!

Oct 16, 2019

The service is always great. The staff is very personable and professional.

Oct 15, 2019

The office was running an hour late and when I mentioned it when I was finally called back, the staff member reported there were a few patients that showed up really early for their appointments. Staff was nice enough but to be in their office for two hours was irritating. At the end of the appointment, the representative reviewed my pricing and for reading glasses with benefits was really pricey.

Sep 30, 2019

Thank you for doing extensive testing on my eyes to make sure that I take care of my condition before something major could happen.

Sep 30, 2019

Although the company has changed ownership several times, the quality of care has been first rate. The staff is very competent. Prices are high for lenses and frames, but the workmanship is excellent. One pair of eyeglasses didn't work correctly; the replacement was swift and successful.

Sep 24, 2019

Not as good as past experiences. The young lady that did the initial tests was not easy to understand. I probably said the word "what" a dozen times.

Sep 21, 2019

The office was professional and everyone we interacted with was knowledgable and friendly. They took time to make sure my wife and I got the perfect glasses. Frame selection was fantastic!

Aug 26, 2019

Dr. Heidi Pham-Murphy is the best!

Aug 5, 2019

We have been coming for years and will continue to come. The doctors are truly interested and informative. The staff is pleasant and thoughtful.

Jul 31, 2019

The employees are very nice, attentive, and didn't pressure me into any extra services or items. The examination was thorough and the Dr. answered all of my questions in a way that was easy to understand. Great service.

Jul 30, 2019

Absolutely the best appointment, from check in I felt comfortable and it just got better. Best contact fitting, wonderful experience from start to finish.

Jul 25, 2019

Nice office facility and nice employees. Up to date technology.

Jul 19, 2019

Efficient, professional, and friendly! A great experience. Thank you, Dr. Pham!

Jun 25, 2019

The staff is friendly yet professional and welcoming . Dr. Heidi provides great professional care she makes me feel as if I am her only patient taking time to explain all facet of my eye care. She expresses concern for my overall well being. I am always greeted with a smile, she is never in a hurry. I have been a patient since she took over Visions and I am a patient for life. Thanks Doc for all you do.

Jun 24, 2019

She is a great dr. She explains everything thoroughly and makes sure you understand everything before walking out the. Will recommend to family and friends.

Jun 12, 2019

Very professional. Extremely efficient.

Jun 10, 2019

Great place to have your eyes examined, wonderful staff.

May 26, 2019

Dr. Larisa Johnson-Tong is wonderful. Dr. Johnson is literally the ONLY Dr. who has taken the time and expressed and demonstrating understanding of my unique eye condition. I have been seeing Dr. Johnson for years and every time she has been patient and has never appeared to be annoyed by the extended time required to confirm that my prescription is appropriate for me.

May 26, 2019

Another excellent appointment at Visions!

May 20, 2019

Love the office staff and Dr. Johnson so I prefer coming to this location for my annual exam. However, I am disappointed with the lack of available selection for frames & sunglasses for my plan.

May 13, 2019

Dr Murphy is great! She takes the time to make sure your fit is correct and comfortable.

May 9, 2019

Hi, Dr Heidi has good insights into keeping our eyes healthy. She can walk you through the process, just a few minutes morning and night will make a large impact on your long term health. thanks Dr Heidi, Mike

May 4, 2019

Always a good experience.

May 4, 2019

I've been a patient for many years and have always been treated courteously and professionally.

Apr 29, 2019

Visit was great as usual!! All the Ladies are always so much fun and make it an Excellent Experience!! Much more enjoyable than any doctors office I have ever been too!! Team Dr. Pham-Murphy!

Apr 27, 2019

It's always a pleasure seeing Dr. Heidi Pham-Murry. She is very informative and willing to take extra time to discuss any questions or concerns. The staff has always promptly greeted me with a smile. The staff is very accommodating to the patients needs.

Apr 8, 2019

I appreciate the staff that squeezed me in before my vacation, and of course Dr. Pham for diagnosing me correctly and getting me on meds so I could go on vacation!

Mar 31, 2019

Great service. Excellent selection of stylish frames.

Mar 28, 2019

I'm new to your practice but am very impressed with the team/teamwork, communication, willingness to be flexible regarding scheduling when needed, and overall personal attention and consideration of my individual needs. The office staff is very friendly and efficient and willing to take the time to gather more information as opposed to risking giving misinformation. When I had an immediate concern the other Dr. was willing to fit me in immediately, since mine was not available, instead of sending me elsewhere.

Mar 20, 2019

The staff is friendly and accommodating

Mar 15, 2019

Dr. Johnson is an amazing optometrist. I have pretty poor eyesight and she has managed to fit me with contact lenses that allow me to see better than ever!! She is very thorough and knows her stuff!!

Mar 15, 2019

Excellent service-very pleased! A little pricey though!

Feb 21, 2019

Visions is THE BEST. The best selection of glasses, the best people, the best experience period.

Feb 20, 2019

I love Visions & Eye Design! The staff is always so friendly & knowledgeable. I ABSOLUTELY love Dr. Johnson & don't know what I would do when she retires.

Jan 11, 2019

Excellent service, especially for the eye exam. Very thorough, and Dr. Johnson does a superb job explaining what's going on with my eyes as I age.

Jan 10, 2019

Checkup/vision evaluation was fine. But the personal service leaves much to be desired. Staff present themselves as aloof and even arrogant. Staff at my ophthalmologist's large practice are far more friendly and professional. I won't use Visions again.

Jan 7, 2019

Great staff, great service and environment.

Dec 24, 2018

During my recent eye exam by Dr. Pham-Murphy, I felt the exam was very thorough and was update on how my eyes were.

Dec 22, 2018

Dr. Murphy was amazing and kind throughout my appointment. She was super helpful with helping me understand the process of scleral lenses and very patient with me during the process of getting contacts fitted.

Dec 21, 2018

Terrific customer service experience. Everyone was friendly, competent and efficient, especially Marina who patiently helped me pick out and order 4 frames with different lens options. Thank you Marina!!

Dec 17, 2018

We love the doctors and opticians at Visions, been going here for 20+years when it was owned by the previous MD. Marina always helps me pick out the most fashionable frames

Dec 14, 2018

Excellent office all the way around.

Dec 3, 2018

Visions ROCKS! The nicest and most professional staff you'd ever want to meet. I look forward to my visits.

Nov 28, 2018

Very friendly and pleasant staff, no wait time, eye examinations were done quickly prior to seeing Dr. who made proper adjustments to my prescription

Nov 15, 2018

Visions is great! Always friendly and on time. Thank you guys!

Nov 12, 2018

Dr. Heidi Pham - Murphy, Thank you for the opportunity to express my thanks for your excellent care, the kind and Professional attitude that your Employees have towards me each time I come to see you. Again many thanks, Joe Aguilar

Nov 7, 2018

the service was great ,just did not waiting so long to see Dr.Johnson

Nov 2, 2018

Best service ever. !!! The ambiance was great. The service was phenomenal.

Oct 29, 2018

I Had a follow-up appointment for my dry eyes and it went Great as usual!

Oct 29, 2018

Clean office and knowledgeable staff. Did not end up getting my glasses from here because the wait after seeing the doctor and getting my prescription was to long.

Oct 1, 2018

Pleasant experience. Thanks.

Sep 18, 2018

Dr. Johnson is always great at giving exams to toddlers and preschoolers, flexible with strategies for getting the appropriate level of exam depending on the age. And this time around she was patient with my unfortunately interrupting tag-along kindergartener as well.

Sep 17, 2018

I needed to get my eye pressure checked and my daughter suggested Visions. I didn't call --- I just walked in on a Tuesday afternoon and asked if I could get this. Fifteen minutes later I was seeing Dr. Johnson --- I had been completing the forms as I walked down the hall. She was just fantastic! She listened patiently to my whole story of why I needed my eyes checked, then gave me a full eye exam. She could not have been kinder, or gentler, or more professional. I had been terribly worried about my eyes. When she finished the exam she explained to me exactly what was going on and what I needed to do --- and not do --- and I understood it all quite clearly. She gave me all the time I needed and never once made me feel hurried or pressed to explain more quickly. I went from a panicked mess to a calm, collected person with a treatment plan. I was not a regular patient; no one in the office had ever seen me before, yet they treated me as though I was the most important person in the world. I would recommend Visions and Dr. Johnson to everyone. What a wonderful island of sanity, quality, and expertise!

Sep 7, 2018

Professional and Excellent

Aug 31, 2018

Great visit. All of my questions were answered and I felt as if I mattered and listened to by Dr. Pham-Murphy and each of the staff members.

Aug 6, 2018

Dr. Pham is an excellent doctor. She is very thorough and makes sure to explain to me exactly what’s going on with my eyes. She listens to my questions and concerns and doesn’t make me feel rushed like I’ve felt before in the past with other doctors. She is great!!!

Jul 25, 2018

State of the art equipment, excellent customer service, great selection of frames and the best doctors in the area!

Jul 21, 2018

I absolutely love Visions. Dr. Pham is the best!! Her staff are sweet, helpful, happy and compassionate.

Jun 25, 2018

The staff at Visions is THE BEST! I always feel welcome and at home when I visit.

Jun 18, 2018

Office was bright and clean, large eye glass selection. Dr. Pham-Murphy and her staff made me feel welcome and were patient with my eye concerns. Happy to have found this office!

Jun 13, 2018

Love, love, love the team! I would not leave Dr. Pham-Murphy even though I've moved out of state. I'm still coming in for my appointments because I've never had a doctor who has taken better care of me.

Jun 12, 2018

I am continually impressed every time I come to get my eyes checked. You always have sage advice to assist me in protecting and extending my eyesight. Thank you!!

May 28, 2018

Had a wonderful experience here! Very high technology office

May 28, 2018

I got lucky this time around. I arrived a little early and was taken in a little early. Wow ! ! ! Testing was bada bing bada boom. Done in short order and results almost instantly... Wow ! ! ! Best visit ever...

May 16, 2018

First time at this office but when I arrived staff greeted me with an open friendly manner and assisted with any questions I had. It was a great experience that allowed me to be experimental with the different types of glasses and find the style that fits me.

May 4, 2018

I have always been treated professionally and courteously by everyone. I always recommend Dr. Pham to my friends.

Apr 30, 2018

I was very impressed with the help I received at Visions. I was having a problem with my new progressive lenses. Not only did they remeasure but Dr. Pham gave me a very thorough examination to make sure my Rx was correct... which it was not. I will be seeing her for my yearly exams in the future.

Apr 23, 2018

Dr Pham-Murphy and her staff were very helpful in completing a work related form for me to assess my vision.

Apr 17, 2018

Dr. Larissa Johnson is amazing! I have very problematic eyes with frequent changes, sometimes day to day variability. She is the only Dr. who can come close to prescribing accurately for my needs. She takes her time and gets it right and I feel confident buying glasses under her care.

Apr 6, 2018

Very helpful and friendly.

Apr 5, 2018

Dr. Pham-Murphy was wonderfully nice, passionate about her profession and I felt very cared for.

Apr 2, 2018

Dr. Pham was knowledgeable, kind and caring. Dr. Pham was patient with me and took the time to explain all my concerns. I really appreciated it. Thank you, Dr. Pham

Mar 26, 2018

I've entrusted my eye health for years with Visions and I am very pleased. The technology for eye exams has dramatically improved which is encouraging as I get older. Dr. Johnson is an excellent examiner, I put my total faith in her judgments and opinions.

Jan 22, 2018

The staff was pleasant except for the young women who performed the eye test. She was disengaged, spoke in a monotone as if reading a script and was borderline rude. The dispensing optician was quite the opposite. She was very engaging and knowledgeable. Dr. Pham is very professional and knowledgeable. Interacting with her was very pleasant.

Jan 15, 2018

I was not seen since I left after 30 mins and had not yet been seen. I will be changing docotor’s offices.

Jan 1, 2018

Everyone was very friendly. My only complaint was that I was initially told by the first young lady that I would not be able to use my 15% and my allowance through VSP together. She told me I would have to use one or the other. This was incorrect. I would have liked if my benefits were discussed beforehand so I was aware of all of my possible costs. I also told the first person that I was interested in a CL fitting but this was not told to the Dr so I had to bring it up when she was finishing my exam. The last thing is my eyes were dilated for my exam and I was not given any instructions of how long it would last and that I would not be able to see. I was not given temporary sunglasses upon leaving. I walked out squinting and barely able to see so I walked back in and had to ask for some.

Jan 1, 2018

I have been a patient of Visions Optometry since 1987. The doctors have changed with the practice growing. Have always been a happy patient. Thank you Visions Optometry.

Dec 23, 2017

Appointment was made easy to obtain

Dec 23, 2017

The quality of care & the years of their professionalism has never been matched by any other office that I’ve been to...

Dec 9, 2017

The doctor and staff were friendly, helpful, and informative. They made it clear that they were interested in improving my overall eye health, not just checking my prescription quickly and getting me out. I learned more in one single office visit about my eye health than I thought possible. They have a fabulous selection of frames, and they worked with my insurance to get me what I wanted at the best possible price.

Dec 4, 2017

Dr Johnson has consistently helped me to get the best prescription for my complicated vision issues. She and everyone at Visions are so kind and thoughtful.

Nov 25, 2017

Thorough eye exam... The eye exam appeared to be thorough but I wondered why my prescription last time improved but this time went back to the previous prescription. Is this to make sure one needs new lenses? It’s probably me; I don’t trust anyone. The lenses were going to cost almost $900 (3 pairs, using existing frames). I was able to purchase new frames and 4 sets of lenses at Costco for $321. The lenses have the same coating, so apples to apples comparison.

Nov 18, 2017

I love Visions! I have never used another eye doctor and I never will. I trust them to take care of my eyes and tell me what's wrong or what isn't wrong. Everyone that works there is extremely professional and they aren't one of those places that makes up fake issues just to get more money or business. I trust that Dr. Pham-Murphy will tell me what I need to do to take excellent care of my vision.

Nov 13, 2017

I bought glasses that did not work for me and was told I would have to pay for half the cost to return them. So I exchanged them instead and the second pair were even worse. I could not read out of them. So after much frustration and wasted time I decided to get a refund. So I ended up paying $175 for absolutely nothing. I will not return to Visions and will persuade my husband not to return. Thw store is way overpriced and they do not deliver. I got better glasses and service at Costco.

Nov 2, 2017

Super quick, easy and enjoyable experience

Oct 30, 2017

Very professional, informative and welcoming- Excellencein every way.

Sep 30, 2017

I have been coming to Visions Optometry for 20 years. They are very thorough and Cari g about their patients.

Sep 28, 2017

I didn't make the appointment...see below

Sep 20, 2017

Another excellent appointment,

Sep 16, 2017

A beautiful atmosphere when walking in. Above and beyond customer service, I can tell they really care about what they do.. the entire team was very pleasant and made the experience perfect!! Thank you Visions Optometry!!

Sep 12, 2017

Dr. Pham-Murphy and staff are extremely friendly and knowledgeable. They do a great job explaining exams offered and financial options for glasses as well as contact lens. The only negative is the lack of supply of hip glasses. I haven't found a pair I loved there for several years. Which causes me to purchase glasses outside of my vision plan. I wish they stocked a better assortment of glasses but when it comes to customer service, having the latest eye exam equipment and software, Vision Optometry is hard to beat.

Sep 12, 2017

My Dr is very nice She is very knowledgeable My experience always is the very best with her and every one else at the clinic.

Sep 11, 2017

Beautiful office, caring staff. Always willing to answer questions. Dr's are thorough and explain what's happening.

Sep 4, 2017

Very technologically advanced office, offering more than just your basic services.

Aug 21, 2017

It was a great experience to be there!

Aug 10, 2017

The support staff were wonderful and Doctor Johnson was outstanding

Aug 10, 2017

I always get a very detailed and complete exam.

Jul 29, 2017

Dr. Heidi Pham-Murphy is the Best optometrist i have ever had! She takes her time and explains things to you. She is full of knowledge, especially in the Dry Eye & Blue light areas!! She has a Wonderful staff as well! They work as a team and the office runs so smoothly!! But don't take my word on it. Go Make an appointment and get ready to be impressed!!

Jul 24, 2017

Dr. Johnson has helped me to treat a complicated eye issue. She has been thorough, detailed and compassionate. This was following two opthamology appointments with unresolved issues. Thank you Dr. Johnson and Visions for your excellent care.

Jul 13, 2017

you will always receive excellent service at visions from exam to wide range of glasses-thanks Heidi

Jul 10, 2017

Wonderful comprehensive eye care & great selection of frames!

Jul 3, 2017

My experience was excellent. The staff were helpful,friendly and informative. The help make my experience be great. I would recommend them to my friends and family.

Jul 2, 2017

When I walked into the store I was greeted by the friendly front desk workers. They have a wide selection of glasses to fit your personalities. The waiting was quick and you got to see the eye doctor very soon after coming in. All the workers here are nice and friendly and enjoy working with their customers.

Jun 21, 2017

Visions Optometry is outstanding in customer care, professionalism and the best eye care professionals in Sacramento. Dr. Pham- Murphy treats patients as though they are members of her family. She shows concern for the total person not just eye care.

Jun 19, 2017

Excellent Professional Service

Jun 19, 2017

Visions has the most professional, pleasant and friendly staff a person could want. Without fail they make me feel welcome, put me at ease and send me away feeling happy to be one of their customers.

Jun 14, 2017

Dr. Johnson is amazing. She has taken the time for find the best contacts for my eyes. Very profession and wants to make sure I am happy. I have never had a eye Dr. like her before.

Jun 2, 2017

Appointment started on time. Exam very thorough. Great selection of frames to choose from.

May 19, 2017

Dr. Pham-Murphy has an outstanding Practice. I look forward to my yearly eye exam unlike medical and dental appointments there is no elevation of my blood pressure, no anxiety leading up to my appointment. Dr. Pham- Murphy and her team take great care in addressing any problems in a timely and understanding manner. This practice is an outstanding example of what I wish Medical and Dental practices would adopt.

May 15, 2017

Everyone is very pleasant appreciated the doctors information as to my treatment.

May 5, 2017

Dr. Heidi Pham-Murphy is awesome! She is knowledgeable and knows the latest in vision technology. Years ago, I saw Dr. Pham-Murphy for my dry eyes, I was so impressed with her knowledge about the subject. She has helped me so much with comfort. Dr. Pham-Murphy knows I have to wear contacts because my glasses are like "coke bottles", several years ago she told me about a new type of contact lenses and she thought about me! She was right, the contact lenses are so comfortable. Dr. Pham-Murphy cares and always wants to do the best for your eyes! Her staff is great too!

Apr 30, 2017

Dr Larissa Johnson is amazing! My eyes have been damaged by previous surgeries and are very difficult to prescribe glasses for. It takes time, eye drops and patience and Dr. Johnson offers me all of that. I am always grateful for the time she takes with me because without her expertise I can not see clearly. For years she has been the only Dr. who has successfully prescribed lenses for me. I would follow her anywhere!

Apr 7, 2017

Excellent Visit with Dr. Johnston. She and the staff were very thorough and made sure they addressed all my questions and needs.

Apr 3, 2017

Dr. Pham is extremely professional, very warm and approachable. Just a delightful doctor. She explained each step prior as well as during the process and made sure I felt comfortable. I felt confident that I was in good hands.

Mar 20, 2017

I receive such good care and always willing to answer my questions and give me good information.

Mar 6, 2017

A very special place that really pays attention to the client and the 'browser'. The staff is very professional and seem to keep attention to their tasks. All have nice personalities. Large selection of good looking frames from which to choose.

Mar 4, 2017

Experience with doctor is great. Experience with the non-clinical parts of my appointment less than stellar. Always seems to go that way here. Wait times to see the doctor are long, staff asks the same questions over and over and making an appointment is nearly impossible. I don't want to wait a month and a half for an appointment.

Feb 25, 2017

I received inconsistent information between Dr. Pham and the post-exam employee, regarding whether I need new prescription for my glasses and Dr. Pham had left. I would appreciate clarity. Paul 916.323.1977

Feb 24, 2017

There is a front desk girl with blondish hair that is awesome. I came in unannounced last week because I had a very hard time putting one of my new contacts in. She took me right in and just popped it in for me! She is always very helpful and very sweet. Don't know her name (no name tag) but thank you so much! I almost always have a good experience.

Feb 17, 2017

Dr. Johnson is absolutely wonderful. She is thoughtful, considerate, takes time to really help and listen and just makes sure I am well taken care of and getting a thorough eye exam. It is rare to have a doctor spend time with a patient anymore and it truly means a lot to have that kind of care and attention and thoroughness. Thank you Dr. Johnson!

Feb 9, 2017

The Service was excellent !

Jan 25, 2017

Dr. Pham was very fast but thorough....the girls in the office were so knowledgeable and friendly. I left there feeling happy. Thank you.

Dec 17, 2016

I was a little surprised to be offered new glasses when I purchased glasses only a few months ago. Granted there was a new prescription but the changes were very minor in one eye. The eye drops I purchased I assume are working although there is a bit of itching each morning. I mentioned that the warm compresses twice a day had eliminated the dry eye symptoms for the most part so I am not sure I needed the drops.

Dec 5, 2016

I was well taken care of. They explained everything to me in detail

Dec 1, 2016

Always professional and impressive show rooms. Wish there was Ray Ban to view. I was also not told that I had to use lens and frame benefits together so I had lenses done and went to use frame benefit at other location and Sonny told me I couldn't. That was pretty upsetting. I wasted it. I would like compensation if possible for this mistake.

Nov 30, 2016

It was a pleasure meeting Dr. Heidi Pham-Murphy for the first time.

Nov 24, 2016

This was my second disappointing visit in a row. The initial tech was pleasant, but seemed very new and unable to use the equipment properly which caused delay as well as discomfort in my neck as she had the equipment to high. After the initial testing with the tech, the visit with Dr. Pham was appropriate and she asked for my glasses at the end to check the corrections while I waited for my eyes to dilate. I was advised it would take approx 15 mins, but this is where the visit went bad. The wait was 40 minutes and while in the waiting room another associate met with me and asked for the co-pay, which was fine, but then she asked what glasses or corrections I'd like and I advised I had not even finished with Dr. Pham as I was waiting to dilate and then talk to her about recommendations. She handed me my glasses and said she'd get me back in again. I asked where my case for the glasses were and she went to check on it. After 5 minutes of looking she came back and said they can't find the case and offered my a different one which I accepted as I had no option. When I went back to have Dr. Pham check my eyes again, I asked about her recommendations and she looked at the paperwork and indicated it was missing information from my current glasses so she asked for my glasses and left the room. Shortly thereafter I heard her having a long conversation in the room next to me with the associate who had collected my co-pay and after they had finished the associate then asked me to follow her out front again and at this point wanted to talk to me about the options for glasses and I asked her to see Dr. Pham again as I had finished my conversation with her and she advised I was done with Dr. Pham. I asked for my glasses and paperwork and left as this was the most unorganized and disappointing visit I have had.

Nov 19, 2016

I loved hearing about you volunteering for Special Olympics as my son is Special and loves being a part of Special Olympics. I appreciate you working with special needs patients! Thank you!

Nov 14, 2016

I enjoyed my visit and I felt comfortable during the exam.

Nov 14, 2016

They are very helpful and attentive to what your needs are

Nov 3, 2016

Dr Johnson is amazing! She was able to fit me with a pair of keratoconus contact lenses saving me from cornea transplant surgery. She went through all the details of the new lenses and what I could expect from the first appointment. She is very precise and pays attention to detail in fitting her patients. Anyone with this eye disease should see this doctor, I can see better than I have in years without red painful eye issues. Thank you so much Dr Johnson.

Oct 27, 2016

Recentlty visited for new fitting and was attended to by Sonti and Dr Johnson. Once again I was impressed by the staff's care and capable attentiveness to my specific needs. No wonder I've been a long time customer. Keep it up Visions. Nice to have such great local businesses we can count on.

Oct 14, 2016

Great exam and service, as always...Janine Haka

Oct 1, 2016

Exceptional from receptionist to the attending physician. Immaculately clean office including bathroom. Professional and highly respected.

Sep 25, 2016

Customer service is focused on what can be sold to you not on you as an individual and what your needs, questions, and concerns are.

Sep 20, 2016

Great service,Dr Pham and staff were very helpful and professional,i have been seen Dr Pham for very many years,I highly recommend it.

Sep 12, 2016

I came to Visions as a referral since my only other option was a cornea transplant if I couldn't get the corrective lenses needed to see. I have been to several doctors over the years trying to get me into lenses that would work for my condition. They were able to fit me with contact lenses to avoid surgery, This place rocks and anyone who has Keratoconus should look into seeing this doctor, ....thanks so much!!!

Sep 8, 2016

As always my visit was amazing! The staff is remarkable and Dr. Pham genuinely cares for her patients.

Sep 3, 2016

Dr. Larisa Johnson provides excellent service and takes the time to explain what she is doing and the results. Her expertise in hard gas permeable lens is unmatched. I was pleased to be referred to her by my daughter and look forward to continuing our professional relationship.

Sep 2, 2016

Excellent Appointment This Year My appt with Dr. Johnson was one of the best ever. I have some knowledge of the optical business because my dad owned an optical company and was an optician. She respected my very basic knowledge ND I learned from her. I am happy to get my new Rd for contacts filled!

Jul 8, 2016

Dr Larisa Johnson is amazing and the only person I trust to examine my eyes and find the right prescription for my very difficult eye problems. She is patient and dedicated and works with me until we find a solution. I won't go anywhere else! 😊

Jun 24, 2016

Dr. Johnson did a great exam and I felt absolutely confident in her skills and personal presentation. The attendant staffing is terrific: very professional, very friendly, very helpful. The venue is lovely to wander about in, feels elegant and airy. The selection of frames is pretty good, wish there was a little more color choice. If you wanted a bright blue frame or a red frame, even a white frame, you'd have to look another place, I believe. That said, I didn't ask about special ordering.

Jun 10, 2016

Always a pleasure. We are seen on time, gives us a range of choices and the staff is super nice also.

Jun 9, 2016

The office runs efficiently. Dr. Johnson-Tong and the staff are knowledgable. I have faith in their services.

Jun 7, 2016

You folks are great. Extremely professional and very caring. I highly recommend you to all.

Jun 5, 2016

You folks are great. Extremely professional and very caring. I highly recommend you to all.

Jun 5, 2016

Best Optometrist I have ever had. Dr. Pham-Murphy has really been helping my dry eyes. If your looking for a very knowledgeable Doctor, Excellent Staff, and an upscale atmosphere then this is the place for you. I absolutely love this place and plan on coming here for years to come.

May 30, 2016

This team of knowledgeable, enjoyable people makes me look forward to my annual eye exam.

May 6, 2016

I much more information came my way upon my visit to Dr. Pham. I've been in a large HMO over the last 20 years and my complaints of dry eyes, itching, continuing eye strain and headaches was met with simple 'treat yourself' with hot compresses. Dr. Pham diagnosed the causes of these symptoms and gave me hope and possible treatments in a relatively short, thorough exam. She was direct, positive, informative and highly professional. Thank you Dr Pham and your wonderful staff. Very impressive.

May 1, 2016

It's always a pleasure going in there.

Apr 24, 2016

Dr. Johnson was extremely thorough, patient and professional. She answered all of my questions and provided helpful hints to improve my dry eye condition. She also explained a variety of options to benefit my overall eye and vision health as I am a medically necessary contact lens wearer. I also feel that the young lady who assisted me with selecting a glasses frame was helpful. Thank you.

Apr 18, 2016

I appreciate excellent customer service. Your staff displays exemplary characteristics that are friendly and knowledgeable, I always feel completely at ease when visiting! Thank you for creating a wonderful atmosphere and making my eye exam experience a comfortable one! All the best, Paul

Apr 10, 2016

Excellent - I would recommend Dr. Pham-Murphy to anyone.

Apr 4, 2016

It would have been nice to have been notified that the MD was running over an hour behind, prior to my arrival. Sitting with a five year old for over an hour after our schedule appointment swas not ideal. We could have come in later to allow time for the MD to see us without a long wait. Also I am not able to change the star rating. MD is nice but I would not score my lasr visit a 5 star

Apr 4, 2016

The studio is such a treat to visit at appointment time. Everything is beautiful, tidy and the staff is very friendly and professional. Dr. Pham Murphy is GREAT!!

Apr 4, 2016

Excellent visit. Great service, great staff.

Apr 2, 2016

I would like to and always have but not sure based on my last experience. After I was checked by the tech and left in the room to wait for the doctor, I waited over 30 minutes for the doctor to come in. While all my interactions we fantastic the wait time was frustrating.

Mar 28, 2016

The doctor was very late. Then, when I paid for my glasses and lenses, there was serious confusion. I paid $60 in cash and put the rest on my debit card. Later, I received a phone call that I had underpaid by $60. I returned the call to explain that the $60 difference was likely the cash that I had paid. It was at that moment I realized I was not provided with a receipt. Nor was I provided with either of my prescriptions: contact lenses or my glasses. Luckily, the optometrist I sat with assured me the difference WAS the cash she had received, but then informed me that she had not charged me for the lenses, so the amount due was $159, not $60. I think it is worth noting that this is the second year in a row your office has called me to tell me that there would be an amount due when I picked my things up. Then, when I came to pick everything up, my contact lens Rx was wrong. I had to sit with a doctor to guess about what the Rx was.

Mar 28, 2016

Practice has a great eyewear selection to choose from.

Mar 25, 2016

I had an appointment but still had to wait for 30 minutes before being seen. This defeats the concept of making an appointment. This has happened on more than one occasion. I came in with the intention of getting glasses yet was seen for contacts. I asked about glasses afterwards and now they are asking me to pay both the contact lens as well as the glasses visit co-pay. I think they should confirm the purpose of the visit at the time they make the appointment as well as when they check the patient in. The staff were all friendly and polite.

Mar 15, 2016

Your staff has always been attentive and professional, which is truly appreciated. Also, I really like the doctor who saw me, as she is very thorough and also saw my daughter recently. I apologize for not having her name when I type this, but I am very impressed with her as well.

Mar 11, 2016

Everyone in the front area was extremely nice & were so knowledgeable! Dr. Johnson is wonderful! My husband & I both see her for our eye check ups, & couldn't be more pleased w/her care! My husband & I have been going to Visions for many years & have been extremely satisfied w/the way we've always been treated!

Mar 11, 2016

In regards to #5, when I walked in I had to go up to check in. Staff was nice but when I asked a specific question about blue tech lenses, she seemed to get confused.

Mar 7, 2016

The service was excellent the staff was professional and knowledgeable about services and products.

Mar 7, 2016

It would be nice if the wait time between ordering new glasses and receiving the order were decreased.

Mar 1, 2016

You have great staff, a great location and an excellent selection of frames!

Feb 26, 2016

It is a beautiful facility and I received great care. I'm very satisfied with everything. Thank you so much!

Feb 25, 2016

Service is excellent! Great staff!

Feb 22, 2016

I really appreciated that the Dr. who saw us tired to avoid dilating Sydney's eyes. She worked really hard to exercise other options first.

Feb 22, 2016

Thank you for your superb service.

Feb 5, 2016

I think your eye wear is extremely overpriced but I very pleased with the thoroughness of your eye exams.

Feb 3, 2016

Dr. Johnson is a great doctor! I could sense that she really cares for me since I am in a unique situation. She gave me a lot of options and is committed to make sure I find the right fit. Best OD I've experienced in my lifetime.

Feb 1, 2016

The only thing you could improve on is your appointment confirmation process. I received 3 emails, 1 postcard, and a text update-- all asking me to confirm the appointment. I really only need to be contacted once. :) Text is my preference, and it's the easiest way to confirm.

Jan 31, 2016

Great staff and Dr Johnson is the BEST!

Jan 29, 2016

Love your office! Thank you!

Jan 25, 2016

I wish you guys would explain the financial options prior to picking lens and frames or contacts.

Jan 25, 2016

I'm concerned with some of my results and still waiting to hear when a second glaucoma test can be scheduled. Thank You.

Jan 16, 2016

Polo Ralph Lauren frames!

Jan 14, 2016

the fee for a contact trial was not disclosed at the beginning...the doctor just decided to give me the trial and did not disclosed the fee. i had to pay $17 additional to co-pay

Jan 11, 2016

Having been using Visions Optometry for several years now, this was my first time with Dr. Johnson. She is outstanding: very focused on the patient; explains things thoroughly; didn't make the appointment feel rushed, but rather the opposite in making me feel like she would spend as much time as was necessary. This was also the first time I was invited back for a follow-up to make sure my new contacts were properly fitted and the best correction of my previous prescription. I will be requesting her again for my next annual visit!

Jan 10, 2016

I always enjoy coming to Visions. Wouldn't change anything.

Jan 10, 2016

Everyone is very professional.

Jan 9, 2016

Since being diagnosed with Keratoconus in 1989, I have been with 8 optometrists and none of them every did as well of a job fitting me with contact lenses or identifying any better solutions for my condition. After just a couple fitting appointments my eyes have never felt so comfortable. My vision has also improved as well. Thank you so much for doing an exceptional job getting my new lenses to fit so perfectly!

Jan 7, 2016