Hayden Optometric
Dr. Joel Hayden
977
Reviews
Excellent from check-in to check-out
Sep 29, 2023
Always a great experience and well taken care of.
Sep 29, 2023
Plenty of parking, state of the art equipment! Lovely office!! welcoming and helpful front staff and Dr Hayden is just wonderful as usually! So smart and personable.
Sep 28, 2023
As always, the staff was very pleasant helpful and professional. I have been with Dr Hayden for 30 years and that speaks for itself. He is the best.
Sep 27, 2023
Everything a doctors visit should be, quick, easy, friendly and efficient.
Sep 26, 2023
Everyone at Hayden are very helpful, and friendly. Dr. Hayden is very good and through, he explains everything so you can understand what is going on, like visiting a good friend.
Sep 26, 2023
Dr. Hayden spent an appropriate amount of time explaining the results of my eye test. His explantions of my eye problems were very thorough. Follow up care information was much appreciated.
Sep 22, 2023
Everyone was very pleasant. Excellent service!
Sep 21, 2023
I've had issues this year with blurred vision and floaters and was refered to Dr. Hayden from Easton Eye Consultants. Dr Hayden and his staff does a thorough eye exam and he uses technology to capture the images of your eyes with a screen in his exam room for you to see the images of your eyes. I've been to multiple doctors this year to try to diagnose my issues since it's gotten progressivley worse. He gave me his recommendation to see a retina specialist for a procedure that another one of his clients had a couple of years ago with great results that had the same issues that I've been experiencing. His office manager Christine helped me find the name and contact information of this doctor to set up an appointment. Many thanks to you Dr Hayden and your team for your expertise, recommendation, and great patient care in addressing my eye issues. I'll keep you posted on my outcome and hope for the best! I'll highly recommend you to anyone in need of an excellent, experienced, and knowledgeable eye doctor and center.
Sep 12, 2023
I enjoyed my eye exam.The technician was very proficient. I didn't have to wait long to be seen by Dr. Hayden after the preliminary testing.It was overall a smooth appointment.
Sep 7, 2023
Modern technology at its best. Sit in a chair look at a light a puff check and your ready to see the doctor. How easy is that?
Sep 7, 2023
Service was great! Everything went smoothly and staff was polite and answered any questions I had.
Aug 28, 2023
I had a good experience here as always. Even though I recently moved (no longer live across the street, but 20ish minutes away), I would not consider going elsewhere. All staff was friendly and kind. Front desk staff is incredibly knowledgeable about insurance and I sincerely appreciate that as well. Thanks y’all!
Aug 23, 2023
This was me and my husband first time at Hayden Optometric. When we walked in the door every one was so friendly. When I went to have my eyes checked the girl who did them was so friendly. The doctor who did the exam was amazing best eye doctor I have ever been to made you feel right at home. 5 stars ⭐️
Aug 23, 2023
I’ve been a patient Hayden Optometric (and before Dr. Hayden acquired the practice, Toscano Optometric) for 35 years. Dr. Hayden, Dr. Stetson, and the entire staff are too-notch, and the office is equipped with the latest in eye health technology. This optometric practice is an asset to Mansfield and neighboring communities.
Aug 22, 2023
Very professional and courteous receptionists. A pleasure to sit in the waiting room. Dr. Hayden is always doing an impeccable exam and answering questions thoroughly with proper expertise. Keep up your excellent services!
Aug 18, 2023
Dr Hayden is friendly and very knowledgeable and explains things so they are simple to understand and has a great personality
Aug 17, 2023
I was with Hayden Optometric for many years before moving out of state, and although I tried finding an optometrist near me in Maine, no practice can begin to compare with Dr. Haydens. Now that I've seen quite a few birthdays I am comforted knowing that they are keeping a close eye on any possible Macular Degeneration using the latest technology since there is a history of it in my family. The entire staff is professional and knowledgeable.
Aug 16, 2023
Top notch all around. Very efficient.
Aug 16, 2023
The vision testing was very comprehensive. I asked a lot of in-depth questions and received very thorough answers
Aug 15, 2023
Very polite and professional. Accommodated my emergency and addressed my needs.
Aug 14, 2023
Couldn’t be happier and satisfied with Dr Hayden and his staff. Office is immaculate… technology is amazing. Highly recommend Dr Hayden !!! 5 star!!
Aug 13, 2023
I had an eye pain emergency, and Dr. Hayden and his team got me in immediately. He quickly figured out my issue and I was out of pain as soon as I left the office and able to resume my normal activities. Great group of folks who care at this office and I can't recommend Hayden Optometric enough!
Aug 11, 2023
Very courteous, efficient and professional staff
Aug 11, 2023
The receptionists and technicians were helpful and polite. Dr Hayden was jovial and personable. With this being my first being my first visit, everyone made me feel welcomed and at ease.
Aug 9, 2023
I felt really good about my eyes when I left the office because I felt like I got a really thorough exam! Unfortunately, I can’t remember his name but he was very thorough, smart and explained everything about my eyes to me like no other doctor has before not even Dr. Hayden. he even helps me get better and more comfortable contact lenses, which was a huge relief. Can’t say enough good things about Hayden Optometrics, and the doctor that I had last time.
Jul 25, 2023
What a fantastic office. Everyone is professional, friendly and informative. Dr. Hayden is personable, knowledgeable and I would never go anywhere else. If you are looking for a new eye doctor, this is the place!
Jul 21, 2023
Everyone was great...from the front desk to Dr. Hayden! Dr. Hayden knows his stuff and I feel comfortable he is taking care of my eyes to the fullest!
Jul 21, 2023
Front dest staff is phenomenal! :-) Dr. Hayden is thorough, patient, an an expert in his field. Wouldn't trust anyone else with my baby blues.
Jul 20, 2023
As usual, my appointment wa awesome! I've been a patient of Dr. Hayden for 25 years and it's more than worth my hourish drive to his office in Mansfield. He and his staff are very diligent and caring and I appreciate the fact that Dr. Hayden uses the best technologies available to perform a thorough examination. I trust his knowledge and expertise implicitly. Mark
Jul 19, 2023
Everyone was very friendly Joel is great you take his time and very professional.
Jul 15, 2023
A great office. I have been seeing Dr Hayden for 30 years and Dr Toscano before him. Love the office and staff!
Jul 15, 2023
Highly Recommend! I was so pleased with my appointment!! No waiting! And the exam was very thorough and Dr Hayden did a great job of explaining everything, and patiently because I have a hearing problem and often need things repeated. It was just a pleasant experience!
Jul 13, 2023
Great visit, as always. Very efficient staff, and technicians. Dr. Hayden always a pleasure to visit.
Jul 8, 2023
I trust Dr.Hayden with my vision, excellent Dr., very personable.
Jun 30, 2023
Per usual.....friendly, proifessional and quick visit
Jun 26, 2023
Dr. Hayden is awesome! He uses state-of-the-art equipment and reviews everything with you. The front office staff is friendly and knowledgeable. Highly recommend that your next eye appointment is with him.
Jun 17, 2023
Always a pleasure to visit Hayden Optometric. The staff is pleasant and helpful and I'm always confident of getting a thorough exam with plenty of time for questions. Thanks everyone!
Jun 16, 2023
Everyone at Hayden Optometric is super friendly and professional.
Jun 15, 2023
Dr. Hayden and staff are attentive, caring and knowledgeable. I wouldn’t trust anyone else with my family’s eye care.
Jun 14, 2023
Everything there is great from the time you walk in the door They greet you with a smile very helpful and professional I strongly recommend Dr Hayden optometric to my friends and coworkers
Jun 14, 2023
Met Dr Stetson for the first time. He was thorough and professional as was the rest of office staff. Blessed to be a patient at Hayden Optimetrics
Jun 13, 2023
Great staff and Dr Hayden is the best! Appreciate him squeezing us in to see my wife who was having eye issues.
Jun 12, 2023
On Time and very quick and professional!
Jun 5, 2023
Second Visit-Friendly Professional Staff & Doctor.
Jun 2, 2023
I was very pleased on my first visit to the office. Dr Hayden and all the staff were friendly, professional and very efficient. The exam is conducted quickly and completely. 5+ stars
May 26, 2023
Dr Hayden was a great guy and was able to show me my vision wasn’t as bad as I had thought!
May 24, 2023
I have been going here for 24 years. I have had the best service there every time . All the technology Joel has is unbelievable. He is the best . Everyone very friendly and knows what they’re doing.
May 24, 2023
They do a great job and are very thorough I highly recommend Dr. Hayden and team.
May 20, 2023
10 stars out of 5! Thank you to Dr. Hayden and staff for your kindness and thorough exam.
May 18, 2023
A good exam and follow-up conversation to address all my concerns post cataract surgery.
May 18, 2023
Excellent as always. Even after moving to the Cape we still choose to stay in the practice.
May 15, 2023
Great service, staff and Doctor Hayden.
May 13, 2023
Always a great informative visit with Dr. Hayden and staff! Beautiful high Tech office.
May 5, 2023
I was very happy with my visit to Hayden optometry. Five stars!
May 3, 2023
Dr. Haden always makes me feel as though I'm his only customer and he is very familiar with my history.
May 3, 2023
I have to say that I was extremely disappointed with the office staff. I had to pay the full amount and seemed genuinely confused when I said I have never had to pay that much before. They obviously did not put anything through insurance aside from my contacts that I insisted I get $130 a year covered. The person behind me had their exam and was checking out while I was still standing there trying to resolve everything. I left knowing things were wrong and then took it upon myself to submit my itemized bill to my insurance which I have never had to do before. Not a great experience at all.
Apr 25, 2023
Best eye doctor always! Appreciate the professional staff and Dr Hayden is the best.
Apr 22, 2023
5 Star Rating Everyone in Dr Hayden's office is extremely knowledgeable, professional and personable.
Apr 22, 2023
I’ve been going to Dr. Hayden for several years now. He is always prompt and informative. The staff is great.
Apr 22, 2023
Very friendly and helpful staff, super clean waiting area.
Apr 18, 2023
I had a great experience. I didn't wait long and the staff was very attentive. Dr. Hayden was great as well. I can't wait to get my new glasses! I am so happy to have found a place that I feel comfortable at, I will be back!!
Apr 17, 2023
Fast, friendly and efficient
Apr 13, 2023
I have been a patient with Hayden Optometrics for over 30 years, and I drive 2 hours just to come to his office. Joel Hayden provides state of the art eye exams and is continually incorporating the latest technologies into his practice. He and his staff is very friendly and accommodating. I would highly recommend Hayden Optometrics to anyone who is looking for high quality eye care.
Apr 13, 2023
Joel always makes you feel comfortable and his office and his staff are very welcoming and puts you at ease
Apr 13, 2023
Office was welcoming and friendly, Dr. Hayden was very knowledgeable and thorough. I would highly recommend this office.
Apr 12, 2023
Every one was nice and help full
Apr 11, 2023
I left extremely hopeful that my vision can be corrected with your help. So i'm excited to see what the future holds on my vision now that they're in your hands.
Apr 10, 2023
Everyone at the practice was friendly, we were taken on time. Dr. Hayden has a wonderful demeanor . We are thrilled with switching to Hayden Optometric.
Apr 10, 2023
Thank you Dr. Hayden and staff for seeing me emergently for a scarry episode I had with my vision. So nice to have such a caring team right in town.
Apr 8, 2023
I was very happy with the efficiency and kindness of the front desk! Dr Hayden was patient and answered all my questions! 5*
Apr 1, 2023
Appt was quick and painless. Very organized, enough time to chat with doctor and get some answers about up coming surgery and post surgical glasses etc.
Apr 1, 2023
As always, everyone is so friendly & professional…the equipment is awesome along with Dr. Hayden…I don’t think they need to change anything!
Mar 31, 2023
The staff was friendly and professional. Dr Hayden couldn’t have been more pleasant and efficient. I highly recommend the practice.
Mar 31, 2023
The Hayden team made sure my 4 year old daughter had a great first optometry experience. She left with a smile and some free sunglasses on her face!
Mar 31, 2023
Dr Hayden is the best. However I rated the office 4 stars because I have never been seen on time even though I was first appointment of the day. All the staff are very cordial and accommodating.
Mar 30, 2023
Of course a five star. It has been a pleasure to be a customer. Very customer orientated
Mar 30, 2023
Always a well staffed and friendly/professional staff. Great explanations of all testing and results. Appointments are always on-time. Great group!
Mar 28, 2023
Beautiful atmosphere, professional staff. It’s always a pleasure. Walk-in with a smile, walkout with a smile.
Mar 27, 2023
Friendly and competent office staff, seen in a timely manner, and Dr. Hayden is very knowledgeable and explains all test and procedures and results in a way that the patient can understand.
Mar 24, 2023
dr hayden fixed a problem, he is absolutley the man to go too. i drive far to see him, we’ll worth it! i will not see anyone else here on in. i can see!!
Mar 24, 2023
When you walk into the office the staff is kind, helpful, and very friendly. Not a long wait for appointment. The technicians are so wonderful with the patients. I noticed the care and time they took with each one. Outstanding. The doctor is highly skilled, explains everything and your not rushed in and out. He is up to date on eye care and problems. It was a very relaxing time. That is a rare thing in this world today.
Mar 23, 2023
I have been going to Hayden Optometric since I was a kid. The office is well run and the doctors are great. There is a good selection of frames too.
Mar 21, 2023
Service was prompt, curteous and very professional. The entire staff was very friendly I would highly recommend Dr. Hayden's office
Mar 15, 2023
As always, very pleased with Dr. Hayden! I had an eye issue and needed to be seen. The staff related the information to Dr. Hayden and they were able to get me in to be seen! Truly appreciated.
Mar 12, 2023
Dr. Hayden is terrific, explains everything in detail and puts the patient at ease. Staff is great also, friendly and professional. Very good experience.
Mar 12, 2023
I always highly recommend this office whenever someone asks for an eye doctor referral. The staff is friendly, knowledgeable and helpful. The exams are state of the art and quick and easy. ( No dilation drops). Dr. Hayden is knowledgeable and thoroughly explains the results. This is one yearly appointment I look forward to.
Mar 12, 2023
The most amazing experience from the moment greeted at the front door til the time we left The entire staff is warming welcoming and would refer everyone.
Mar 11, 2023
Best doctor and staff in the area, with the latest equipment and immaculate facilities. Always efficient with my time and has solved every vision problem I’ve had for over 20 years. Thank you!
Mar 11, 2023
From start to finish, everything about my visit to Hayden Optical was excellent.
Mar 10, 2023
Dr Hayden was great as always. His front desk staff were friendly. My appointment started right on time. I highly recommend Dr Hayden H
Mar 10, 2023
Dr. Hayden’s office is always so welcoming. No waiting, pleasant, courteous and helpful!
Mar 10, 2023
Great experience from the time I walked in to meet staff to my first time meeting with Dr. Hayden. I would highly recommend his services as he is personable, professional and very knowledgeable. I trust his expertise and will continue my eye appointments with him.
Mar 8, 2023
Dr. Hayden is a top notch pro. Always personable, listens to your concerns, relays information regarding your eye health easily to understand. I look forward to to my eye appointments!
Mar 6, 2023
Hayden Optometrics is great! Dr. Hayden is very nice and personable. The entire office staff is very friendly and always helpful when it is time for me to pick out frames. I no longer live or work in MA, but I will continue to go to Hayden Optometric every year!
Mar 3, 2023
I can’t say enough good things about Dr. Hayden and his staff. Such a great practice.
Mar 3, 2023
I would definitely recommend Hayden optometric to any that needs their vision checked. They have a friendly & knowledgeable staff that made my eye exam & choosing new frames very easy.
Mar 2, 2023
Friendly people, Alway's a pleasure to see Dr. Hayden
Feb 25, 2023
Staff was very friendly and welcoming Dr Hayden was great! He explained everything to me clearly and went into detail regarding the picture of my eyes in a way that I could understand
Feb 24, 2023
Everyone was very nice, from the person who checked me in through the technician and doctor. Also ordered glasses and it was a very quick, courteous process. Very good experience!
Feb 22, 2023
I highly recommend Dr. Hayden and his staff. I have been going there for over 10 years, always greeted with a smile by everyone, the exam is very thorough and well explained.
Feb 22, 2023
Great service from the friendly staff behind the counter, the latest equipment, and of course the very knowledgeable Dr. Joel Hayden.
Feb 22, 2023
It was decent experience that could be improved.
Feb 22, 2023
First time patient, very happy with my experience!
Feb 21, 2023
Very extensive exam, very pleased,professional.
Feb 21, 2023
Dr Hayden always gives his full attention to me no matter how busy. He’s very thorough going over my test results and allows me the time to talk over any concerns. He has the latest technology and plenty of staff to move things along.
Feb 20, 2023
Between the state of the art diagnostic gear, the terrific friendly staff and Dr. Hayden's vast knowledge and professionalism, our eye exams are always a pleasure that we look forward to!
Feb 17, 2023
first time in the office and I was very impressed with the eye technolgoy and comfortable environment. The waiting chairs were very comfortable.
Feb 16, 2023
We’re new to the area and were looking to find a new eye doctor. When I googled “eye doctor near me”, this was one of the first to come up. When I seen 4.9 stars out of 429 reviews, and I read a few, I made up my mind. We’re glad we did. Our friend from 3 hours north visiting, has made her first an appointment for today. In Boston I used to dread the drops and dialation and was blown away by the high tech equipment which doesn’t require drops! Dr. Stetson was very knowledgeable. I go back today to pick out frames! Great selection on those too.
Feb 14, 2023
This eye care facility was amazing and I have been disappointed with every place I went to in the area - Dr. Hayden really cares about giving the best eye exam. He is up-to-date and state of the art with everything. His personality is wonderful and his staff are welcoming - would refer anyone here.....
Feb 8, 2023
The entire staff were so accommodating and empathetic. Dr. Stetson was very thorough and diagnosed my problem right away. His advice and recommendations helped to alleviate my issue.
Feb 5, 2023
5 star experience. Staff was efficient and friendly. My exam was very thorough and they didn’t try to sell me extras that I didn’t need.
Jan 28, 2023
Cheerful greeting as I arrived. Spontaneous managing. Staff verry efficient. Doctor Hayden very professional and informative.
Jan 26, 2023
First time I had photo scans done. Viewing the inside of my eyes on the big screen was fascinating as Dr. Stetson explained what each dot and area of pigmentation was and meant. I expected him to recommend OTC eye drops for my dry, itchy eyes, but he examined the oil glands in my eyelids and found them to be lacking. He recommended “eye hygiene” with a sheet of detailed instructions for warm compresses & eyelid scrubs to stimulate the oil glands. Dr. Stetson took the time to answer all of my questions and address my concerns. Office staff were kind & professional.
Jan 25, 2023
Proffessional, on-time, and Freindly! The health of my eyes is always a priority with Dr Hayden. He has the newest technology and patiently explains the results.
Jan 25, 2023
Great experience all around!
Jan 21, 2023
Dr. Hayden is very knowledgeable and always up on the latest technology. He takes time with his patients and is very personable. Highly recommend.
Jan 20, 2023
The exam portion of my visit was very good. However, my experience with selecting glasses is not good.
Jan 16, 2023
So helpful!! Joel was super helpful to give me a solution for my eye issues and was very thorough in his exam. Christine was also great to work with, in explaining my insurance and what was covered.
Jan 14, 2023
Dr Hayden is always very professional, kind and helpful. I've been a patient of his for many years!!
Jan 12, 2023
I was very pleased with my visit
Jan 11, 2023
Great experience, staff did an awesome job and answered all of my questions fully and was willing to explain.
Jan 10, 2023
The staff at Hayden are very professional and courteous. I was taken in a timely manner and each procedure explained in full. Dr Hayden, as usual, was his very friendly and efficient. I would highly recommend this medical team.
Jan 7, 2023
I am overall very pleased with the help that I’ve received from Dr. Hayden and the office staff at Hayden Optometric.
Jan 6, 2023
I've been going here for 25 years, and will continue to do so. Very happy with care and help with my vision.
Jan 5, 2023
I have been coming to Doctor Hayden for over 20 years and would never go anywhere else. They are courteous, kind, and welcoming here! Doctor Hayden is extremely knowledgeable in every aspect of my care, which is top priority to me. Choosing eyewear is a pleasant experience and I appreciate all the help and feedback every visit!
Dec 30, 2022
Friendly and efficient office staff, comfortable waiting room, and prompt service all make seeing an optometrist an easy experience. Dr.Hayden is very knowledgeable, experienced, and personable. He has all the current diagnostic equipment to make this your only stop for your eye health. I will continue to refer family and friends to him. You will not be disappointed.
Dec 23, 2022
From start...to ....finish for my appointment was seamless. Great support staff! Dr Hayden listened to my concerns and helped me understand with the answers and new prescription. Thank you Hayden Optometric!
Dec 23, 2022
Dr Hayden is awesome. I got an appointment right away. He solved my issues…
Dec 22, 2022
Love this staff! Everyone is professional, pleaseant, and very friendly!
Dec 21, 2022
Wonderful, thorough and very professional
Dec 17, 2022
10/10 recommend! Dr Hayden is great!
Dec 16, 2022
Always pleasant and efficient
Dec 10, 2022
Excellent service, sweet and friendly staff, no rush attitude. Love these folks and have been a patient for years. Their selection of frames and contacts are vast and the fittings are great. I have recommended many people become patients here!
Dec 8, 2022
Everyone was SUPER NICE - I LOVE IT, Dr Stetson ruled, Rebecca was amazing, the front desk was super welcoming, and Johnny didn't even get mad at me when I called him "Jimbo" by mistake. WHAT A CREW!!!
Dec 6, 2022
Dr Hayden has been very helpful with my eyeglass issue. Although it’s been frustrating he is doing everything he can to correct the issue. I’ve been a patient of his for many years and even though I now live in NH I still make the 3 hour drive ….
Dec 3, 2022
Though I had a thorough exam, I will be forced to find an alternate eye Dr. Even though I have insurance, your additional charges make it up affordable to me. Instead of paying for aco pay and contacting exam I have an additional $169.00 bill.
Dec 2, 2022
The visit went very well however the doctor was running 20 minutes behind. That’s my only complaint
Dec 1, 2022
Hayden Optometric was incredible. The staff was very kind and knowledgeable and the Doctor was excellent. We reviewed pictures of my eyes and the doctor could explain everything to me. I will definitely be back and I highly recommend this business to anyone looking for a new eye doctor.
Nov 23, 2022
The visit was prompt, clean, and friendly.
Nov 22, 2022
Great visit. Everything was perfect. Thank you.
Nov 18, 2022
I highly recommend Hayden Optometric. Everyone in the office was friendly and professional. I did not leave there with a prescription, because I didn't need one! Very impressive.
Nov 16, 2022
One of the most kindness staff!!
Nov 16, 2022
Everyone from reception to eye tech to OD were great. My first time at the practice and I was very pleased. Dr Stetson took his time and explained everything to me and at checkout all was explained as well.
Nov 15, 2022
Dr. Hayden has all the bells and whistles for top eye care. I'm always amazed when he can show me my eye's interior on a large computer screen. He takes the time to check your eyes and answer all questions. I highly recommend him.
Nov 12, 2022
I am not sure you need to upgrade anything. You and your staff are very friendly and knowledgeable. This was my first visit and it was a very good experience. Thank you, Fred Blais
Nov 11, 2022
Dr. Hayden is simply the finest Optometrist in the area. My vision is critical to both my work and my hobbies, and I always get the correct prescription to optimize my vision. Thorough and excellent!!
Nov 10, 2022
The office personnel are always friendly and helpful and Dr. Hayden is just simply the best. A pleasure to work with and just a likeable human!
Nov 9, 2022
Once again my visit was an excellent experience. The staff is very friendly, patient, and knowledgable. Dealing with Dr Haden is always a pleasure.
Nov 9, 2022
Very professional office and eye exam in every aspect! Thank you!
Nov 9, 2022
Dr. Hayden was extremely helpful and caring with the eye issues I was having. Also made sure that I knew how to contact him if I had any further problems. The office staff were also very k knowledgeable and courteous. Would definitely recommend.
Nov 7, 2022
The appointment was perfect as expected. Dr. Hayden gives good feedback on your overall eye health, and recommends things that will truly keep you eyes healthy. All the staff are very friendly, cheerful and helpful.
Nov 4, 2022
Quick, efficient and friendly service.
Oct 31, 2022
Got the service I expected, answers that I needed.
Oct 27, 2022
Great service and staff! Everyone always very helpful , kind and professional. The equipment used is state of the art too!!!
Oct 26, 2022
Very friendly office, efficient and thorough appointment with thoughtful attention. Bought two sets of glasses as well and they were very patient with my search for just the right ones.
Oct 22, 2022
Amazing doctor and staff. A true pleasure to visit
Oct 15, 2022
Friendly, professional staff!
Oct 15, 2022
Excellent professional service as always. I’m highly impressed with the professionalism of the clinicians. One point of improvement. The discussions of the front office service desk was very loud l, animated & somewhat unprofessional. Could clearly understand they were talking negatively of certain customers and clinicians. I was surprised. Office is spotless and equipment cutting-edge.
Sep 29, 2022
My appt. was at 2:30,waited 45 minutes - too long.
Sep 13, 2022
Professional and courteous service by all staff and Doctor Stetson
Sep 13, 2022
Atmosphere is congenial among employees and friendly towards clients. Professional standards are apparent. The attention of John, the optician, was a significant help. Thank you
Sep 7, 2022
Everyone was so kind and helpful! Thanks so much!
Sep 2, 2022
I am a new patient to the practice was greeted by the front office very friendly, enthusiastic and knowledgeable. The Doctor answered all my questions and concerns as I am a long time wearer of contacts. I highly recommend Hayden Optometric
Aug 31, 2022
I did not have an appointment, but I had an issue *with a cyst', and the office was good to get an appointment for me . My cyst now has a prescription and getting better.
Aug 31, 2022
Dr. Stetson is a great addition to the practice He is knowledgeable, patient and kind. Dr. Hayden has kept his practice up-to-date with all medical advances over the past 20 years. He's really awesome.
Aug 30, 2022
Always the best professional service.
Aug 30, 2022
As always, Dr. Hayden was completely professional and thorough during my examination.
Aug 30, 2022
First time visiting Hayden Optometric. Was very welcoming and very up to date on machinery. Quick and efficient. I will definitely continue going here. Was impressed, highly recommended.
Aug 24, 2022
On time................on target and on point..........................
Aug 17, 2022
Hayden Optometric is the best around. Professional, friendly and knowledgeable. What more could I ask for.
Aug 12, 2022
Wonderful personal service. Highly recommend Hayden Optometric.
Aug 2, 2022
Dr is extremely knowledgeable, personable, takes his time, explains everything, you know he likes what he does because he is enthusiastic. Staff is very nice and highly accommodating, super clean office, on time always. It’s nice to find a doctor today who makes you feel comfortable and you leave with the answers to your medical problem. Yahoo!!!!
Jul 29, 2022
Dr. Hayden is a great Doc who listens to you and then executes on the highest level. His staff is very knowledgeable and kind. The gentleman that helped me pick out my glasses was extremely helpful and patient as I worked through the process.
Jul 28, 2022
Very satisfied with my recent visit. Everyone was friendly, professional. I'm grateful.
Jul 25, 2022
Because I’m a diabetic I have to see several diff Drs. Dr Hayden by far is my favorite he’s extremely knowledgeable and down to earth and actually cares about his patients rather then just a paycheck which most people in the medical field lack compassion for there patients. I highly recommend him
Jul 22, 2022
Excellent, they took me the same day . And everyone was very nice. And like always Joel did a great job. He has the right equipment. Been going there for ever .
Jul 16, 2022
It's always a pleasure to go to see Dr Hayden. He is a true professional.
Jul 7, 2022
No problems, fast and courteous service as always.
Jun 24, 2022
Dr. Hayden and every member of his staff were incredibly cordial and helpful. I felt a genuine sense of welcome and caring throughout the entire process: from my initial phone call to the office, in order to schedule an appointment for a routine eye exam (as a new patient) to the moment I walked out the door of my first visit. Thank you very much, everyone. You and your kindness are all very much appreciated.
Jun 17, 2022
Staff is very knowledgeable and pleansant. Dr. Hayden is the best. My adult sons go to him as well.
Jun 17, 2022
As always, Dr Hayden and his staff are friendly and very thorough, answering all my questions! I would refer anyone to his office!
Jun 16, 2022
Staff is very friendly and helpful.
Jun 16, 2022
I always enjoy my visits to the office. The staff is welcoming and knowledgable. Dr Hayden and his assistant provide a thorough exam and plenty of time to answer questions and address concerns. I appreciate the high level of customer service you offer. Thank you all.
Jun 16, 2022
I loved my experience! Staff was very friendly and knowledgeable. Dr. Hayden was thorough and friendly and their is a WIDE selection of glasses to choose from. I won’t go anywhere else. I’ve already recommended it to people I work with!
Jun 15, 2022
Dr. Hayden is always professional, courteous and caring. He is outstanding in sharing his knowledge in answering questions. His staff was very kind in assisting me to complete their survey!
Jun 7, 2022
Dr. Hayden clearly loves what he does and cares about his patients. He spends plenty of time with me and listens to my experiences to help decide what the best options are for me.
Jun 3, 2022
Been going here for ~15 years and the people are great, service is A+ and it’s the only doctors office I leave feeling better than worse! Thanks
Jun 3, 2022
Dr. Hayden is awesome! I love the state-of-the-art equipment, friendliness, and knowledgeable staff. Highly recommend Hayden Optometric!
May 27, 2022
Excellent visit and exam, I trust Dr. Hayden for all of my vision needs.
May 26, 2022
Excellent care. Exam was thorough and he spent a lot of time explaining everything. Wonderful personality that made you feel completely comfortable. The tip of his field. Highly recommend. The staff are efficient and on top of everything. Very clean and wonderful atmosphere
May 18, 2022
I recently had an issue with my eye ,and got in right away. The staff is the best very welcoming ! Dr. Hayden always sets you at ease while explaining everything that you need to know , while using all the modern technology. I highly recommend this doctor.
May 12, 2022
A great experience starting with checking in to buying my new classes.
May 11, 2022
I received a thorough exam. Dr. Hayden explained everything in detail and clearly and answered all my questions. He used the newest technology. I could not ask for better service and help.
May 11, 2022
As always for both of us, a congenial and productive eye exam. Friendly staff. Pleasant office. Well organized and efficient.
May 10, 2022
I have been going to Dr. Hayden for several years. He is the best! ~knowledge, personality, availability...the list goes on. The staff is wonderful! They are friendly and very helpful!
May 10, 2022
I felt very comfortable, the staff was great and the equipment’s high tech. Great experience!
May 5, 2022
Dr. Hayden is the best at service and the best at technology in the business.
May 5, 2022
I always have a great experience at Dr Hayden’s office. Everyone is helpful and I never have to wait.
May 4, 2022
From the minute you step in the door it's a great experience! Lovely decor; Staff is cheerful and helpful; and great, up to the minute equipment. Dr. Hayden is VERY knowledgeable, takes his time and explains everything. I am so happy that I transferred to this practice!
Apr 29, 2022
Staff are all wonderful! I’ve been going to Dr Hayden for years and wouldn’t think of going anywhere else!
Apr 27, 2022
Always 100% satisfied with Dr.Hayden and his staff.
Apr 27, 2022
Professional and knowledgeable
Apr 22, 2022
Your staff is friendly and courteous! Always a positive experience
Apr 18, 2022
Excellent Exam utilizing State of the Art instruments that allowed the Doctor to spend his time with me. Staff was excelent and very accommodating. Office was clean and well stocked with frames.
Apr 14, 2022
What a great office. So glad we now have a new eye doctor! Dr Hayden and his staff were all friendly, professional and seemed very competent with the most up to date equipment I have seen in an eye office . We were referred by a number of friends and they did not steer us wrong.
Apr 14, 2022
I can’t say enough positive things about Dr.Hayden and his staff. The level of care and quick response is exceptional. I was recommended to this office from a client of mine and could not be happier with my decision.
Apr 13, 2022
First visit. Very efficient operation!
Apr 13, 2022
Very good experience, staff friendly and patient. Dr. Hayden gave me a great exam and took time to explain everything to me.
Apr 5, 2022
Always good to see Joel, I always have a complete and total level of comfort in my visits.
Mar 29, 2022
Clean, quick and efficient. They give you the time you need but don't make you wait. My whole family uses Dr. H. He and his team are great.
Mar 28, 2022
Always greeted nicely and treated respectfully. I feel like dr. Hayden actually cares about me. He knows my name which is more than I can say for my last eye doctor of 16 years.
Mar 26, 2022
I called Dr. Hayden's office because my eyes were really bothering me. An appointment was immediately made for 3 hours. I came in and Dr. Hayden quickly made the diagnoses and gave me a prescription. I applied the medication and could immediately feel a difference. Thank you for the quick appointment and the excellent diagnoses.
Mar 25, 2022
Great Dr, staff and office! Frames are stylish and eye imaging technology probably saved my husband’s vision
Mar 18, 2022
It was nice quick and to the point, staff was great!!
Mar 11, 2022
Always a positive experience, the staff is helpful and welcoming and the space is inviting and I always feel I am important when being examined by Joel.
Mar 10, 2022
Very clean and nice office. Everyone is very friendly. Great experience going for my first time.
Mar 9, 2022
Always a pleasure visiting the practice. I have been a client for as long as I remember and I appreciate the technology that the practice continues to invest in. I feel like I am getting big city practice service and technology in a comfortable, friendly small town environment. Kudos!
Mar 9, 2022
Dr Hayden not only gives a thorough exam but always provides enough time for issues to be discussed. I had a particular situation regarding a potential ice surgery that I wanted to discuss with him in detail. I’m sure it took more time than the typical annual exam but he neither rushed me nor seemed distracted. He listened intently offered his advice and we discussed options for the future. He always gives his full attention whenever I need to speak with him and that’s not easy to find in today’s fast paced world. I always feel heard when discussing my eye care with Dr Hayden.
Mar 5, 2022
Great Staff. Great service. I highly recommend them
Mar 2, 2022
Fast and friendly. Very thorough. Amazing technology. Fantastic personality.
Mar 2, 2022
As always, Dr Hayden and his staff are very attentive and helpful. He is very informative regarding each question I ask. I have referred many people to his office in the past.
Mar 1, 2022
I had a very thorough and professional visit and exam as always!
Feb 26, 2022
I was impressed with your state of the art equipment. Your staff were efficient and very welcoming. The decore of the office was beautifully done. It had a warm and welcoming greeting.
Feb 25, 2022
Great appointment. Seen quickly.
Feb 22, 2022
Dr. Hayden and his staff are always the perfect blend of friendly folks you enjoy visiting and thorough professionalism that you can trust without reservation. I enjoy knowing that my eye health is good, as he explains his findings clearly during the visit. I'm looking forward to my new glasses and the perfect clarity I'll enjoy with them.
Feb 21, 2022
Dr. Hayden and his staff are top notch. Thorough, efficient and caring.
Feb 18, 2022
Hayden Optometric has always been great, besides our regular exam, if one of us has a problem we can always depend on being able to have an appointment. They are the best!!
Feb 18, 2022
Very professional setting. Dr Hayden was very personable and very good at explaining what he was doing.
Feb 17, 2022
By far the best experience yet in getting my annual eye exam and purchasing new glasses. The Hayden Team made it easy, seamless and friendly. Loved the new technology and the staff is super knowledgeable. Highly recommend going to Hayden Optometric.
Feb 16, 2022
A good exam that followed up my cataract duegery.
Feb 16, 2022
Awesome experience, Dr. Hayden is great and the office & staff are really nice
Feb 11, 2022
Always a pleasure to do business with Dr. Hayden
Feb 11, 2022
Excellent service. The Dr is very thorough.
Feb 11, 2022
Professional and excellent service
Feb 11, 2022
Excellent and caring as always!
Feb 11, 2022
I’ve been going to Dr. Hayden for years and am pleased with his service. His staff are friendly and knowledgeable.
Feb 11, 2022
Dr Hayden and his team once again scored a perfect 10! I've been going to Dr Hayden since he opened his practice some 20+ years ago. He loves to learn and is always on top of the latest technology. He's the best!
Feb 8, 2022
Everyone was helpful and friendly in my first visit. Dr. Hayden was eri able smd spent plenty of time getting to know me and my daughter. He took extra time to look for. Trial of contacts for me that are taking time to come when ordered so I could get my trial going right away. I definitely felt that everyone there cared about me. Thanks for a great first visit! I am glad I brought my family to this caring office!
Jan 30, 2022
I am very pleased with this eye practice. Dr. Hayden is great and so so nice. His staff is great as well. They are honest and caring. I highly recommend them.
Jan 29, 2022
We love Hayden Optometric. The culture of the office is warm and inviting, and Dr. Hayden is exceptionally personable and relatable. After visiting with him yesterday, my 11 year old said she wants to be an optometrist like Dr. Hayden. Pretty sure that's her highest compliment. My daughter is very petite for her age and hard to fit in glasses. I require thick lenses that also warrant a particular style of frame. The staff are always accommodating in helping us select and special order frames to suit our unique needs.
Jan 28, 2022
We love Dr Hayden! This is the one appointment that my girls actually look forward to! So friendly, never feel rushed and will answer any questions I have! Highly recommend him to everyone!
Jan 24, 2022
I called late morning with a very sore eye and within a couple of hours, was able to be seen by Dr. Hayden. 24 hours later the pain has reduced dramatically. My thanks to Dr. Hayden and his front office staff for making this happen!
Jan 21, 2022
The people behind the desk were very helpful since it was our first time there. The office was very clean and everyone handled our requests with ease. The doctor was very knowledgeable and extremely easy to converse with. He explained everything in detail and offered helpful hints for future vision issues.
Jan 17, 2022
We were disappointed with our experience and will be looking for another place moving forward. The front desk staff were not friendly and my son still cannot see out of his glasses. I was told on the phone there would be no cost to check his prescription due to billing insurance since he can't see through his glasses, and once there I was told I have to pay "only $45" (for some that can be a hardship) and they said that there is no way around that and that they don't bill that portion of the exam to insurance for anyone. Plus there is a mask mandate at glasses and optical offices and none of the 5 people at the checkin counter (who didn't even say hello to us) were wearing their masks. Very disappointed.
Jan 1, 2022
What a friendly place! Everyone on the staff was so helpful. Dr. Hayden was very thorough in his exam and did something I've never had before: used the Phoroptor (the thing that they figure out your prescription with) to show me the new prescription I needed, then switched the settings to show my current glasses setting. What a difference! It helped me feel confident about the need to switch and excited to get my new glasses.
Dec 29, 2021
I called in early on Monday, December 27th in significant pain and am disappointed that I was unable to get a short appointment on the same day. My appointment on the 28th only took 15 minutes. Due to Covid-19 I did not want to sit in the busy and congested emergency room waiting area at Mass Eye and Ear in Boston.
Dec 29, 2021
We couldn’t have asked for a better experience for our child’s first eye exam. Everyone was so nice, engaging, and patient. Thanks Dr. Hayden!
Dec 29, 2021
Me and my daughters have been going to Dr Hayden for many years. He has always been excellent. The only changes have been positive ones with always being on the forefront of technology. His demeanor is always pleasant no matter the age of the patient. I will always go to him for my eye needs!
Dec 29, 2021
An extremely pleasant experience and all my questions were answered. I would definitely recommend this to others.
Dec 29, 2021
Excellent service. Dr. Hayden made time for en emergency exam an still was thorough and made sure my injury was addressed.
Dec 23, 2021
Great office with friendly staff and eye care. My family and I have been going here for the last 7 years or so and have been very satisfied with all the services we’ve received.
Dec 21, 2021
Dr. Hayden is always professional and kind, as well as up to date on new innovations and technology. Best optometrist I have ever had.
Dec 9, 2021
Convenient location Beautiful office Super friendly staff Efficient visit
Dec 1, 2021
I was pleased with my eye exam however the associate informed me he could not find my BCBS plan for insurance. As a senior citizen and on a fixed income I found this annoying. It was the girl at the front desk that found my insurance information. I had provided my insurance information prior to my visit. I feel that associate should be better trained at this aspect of the job. My plan allows $150.00 towards glasses which is a significant amount to me. I will call my provider just to make sure because it is an important aspect of this visit.
Nov 19, 2021
I really liked Dr. Hayden and was impressed with the state of the art technology that made the test for the prisms so much easier than the one I had done some years ago. So glad Dr. Negahban recommended Dr. Hayden. My son who accompanied me was impressed also. Now I am hoping this new prescription will solve most of my vision problems. Sincerely, Mildred Foss
Nov 18, 2021
Dr Hayden is thorough, patient, skilled and up to date on all the latest techniques. His staff is knowledgeable & his technician, John, has a gift for finding the perfect new glasses for my face every time.
Nov 12, 2021
My annual eye exam went very smoothly. Almost no wait time, Dr. Hayden and all of his associates are very friendly, knowledgeable, and helpful. Dr. Hayden took time to answer all of my questions and provided great information for my on-going eye care.
Nov 12, 2021
I've been a patient for years. Compared to other practices I've been to, Hayden Optometric's state-of-the-art equipment results in my annual appointments being far less intrusive (no dilation) and more informative (on-screen viewing of my eyes accompanied by Joel Hayden's clear interpretation of the photos).
Nov 11, 2021
Customer Service by all staff was above and beyond what I ever expected!
Nov 8, 2021
Dr. Hayden is so personable and easy to talk to. The staff are all so friendly and the building is kept very clean. I won’t go anywhere else for my eye needs from now on.
Nov 3, 2021
Always happy with my visit! Staff is courteous and professional and very helpful! Dr. Hayden is the best! The only thing I would suggest is putting a little railing for those two steps inside the office, they sneak up on you! Good health to all!
Nov 3, 2021
I felt right at home! Dr. Hayden did a cool magic trick that I still don't know how he did it.. but it was cool! He was also very nice. Happy he will be my new eye doctor!
Oct 28, 2021
Great experience during my first visit. The entire team at Hayden Optometric were excellent, very efficiently ran office. I really appreciate how personable Dr. Hayden is, he spent time reviewing exam results with me and was not trying to push me into another pair of eyeglasses or anything as was often the case at my previous optometrist’s office. I’ll definitely be a returning patient!
Oct 18, 2021
Everything was fine again this year. The front desk girls should make sure we get our printed out prescription for eye glasses. My wife had to go back and ask.
Oct 17, 2021
Everyone was so nice and helpful. Place is very nice and didn't have a long wait to see the eye doctor. Very glad I went there.
Oct 16, 2021
Excellent service from the moment you walk in to the moment I left. It was for an annual eye exam with Dr Hayden who is fantastic. He is kind, professional and thorough. I also decided to order a new pair of glasses and working with Jen to find a new pair was a breeze. Jen was so helpful in deciding what pair looked best. Overall ....an excellent experience once again. Thank you!
Oct 15, 2021
Dr. Hayden proved once again his abilities as an eye doctor. I've been a patient for over 20 years and his experience and knowledge have paid dividends for my health many times - this visit was no exception.
Oct 14, 2021
Extremely Professional Service, From all Staff to Dr Hayden the visit and Appointment are exceptional
Oct 6, 2021
Great visit. Dr.Hayden ,as usual, very informative. Enjoy our interaction every time. Best eye doctor I've ever had.
Oct 4, 2021
Excellent service, great people work there, very friendly staff.
Oct 4, 2021
As always the service and attention I receive is excellent. I have been coming to see Dr Hayden for over 30 years and cannot imagine seeing anyone else for my eye care.
Oct 1, 2021
As always, a very thorough and professional experience.
Sep 28, 2021
Eye exam very fast and efficient.
Sep 28, 2021
Staff is very friendly & professional.
Sep 18, 2021
Dr Hayden always does a terrific job conducting a thorough eye exam, answering questions and addressing concerns. My family feels fortunate to revive such great care within our own town. Thanks Dr Hayden!
Sep 17, 2021
Excellent care and cutting edge technology that say goodbye to dilation procedure
Sep 16, 2021
Dr. Hayden and his staff were very professional, and did a great job explaining every detail about my vision to me. He saw me in person, and answered all of my questions. Highly recommend!
Sep 10, 2021
Great people, professional and polite.
Sep 9, 2021
Dr.Hayden and all his staff are just wonderful.
Sep 4, 2021
My wonderful experience with this office began with my phone call to make an appointment. I spoke with Ashley, I has just lost my mom who had lived with me for 15 years. Ashley was extremely patient with my multiple request to hold so I could pull myself together. She asked all the right questions and got me an appointment promptly and much sooner than I expected. At visit each and every staff member were so attentive, it was like I was the only person there. The gals doing the tests needed prior to my visit with the doctor were both very knowledgeable and explained each test and what to expect. I no sooner got back to my chair in the waiting area, and I was called for my appointment with the eye doctor. What a pleasant surprise, he was calm, smiling, explained all my results, offered options and explained each in great detail, no pressure to make a decision on the spot! He did not sit there typing information into a desktop, as all Drs. Now do ((with their back to you). The entire visit was face to face, professional, extremely informative. The young man whom assisted me with choosing glasses and reviewing the lenses I would be getting was soft spoken, clear, definitely well educated. So, you might be thinking, I must be a relative, or I am being paid for this review, that is not the case. I would like to read this detailed review, if I was researching for a local eye dr. options., I highly recommend this office with confidence that you will be pleased.
Sep 3, 2021
Best dr and equipment I’ve ever had or seen. Very up to date. Unbelievable experience every time I go
Sep 3, 2021
My experience was awesome. It always is
Sep 2, 2021
My experience at the Hayden Office this past Monday was very successful. The Doctor that checked my eyes was very competent, pleasant . I felt very comfortable speaking with him. I appreciate this advoce re tthe redness around my eyes.
Aug 24, 2021
Excellent care and cordial committed staff. Joel Hayden has provided my eyecare for over a decade and has ensured my visual health and acuity.
Aug 24, 2021
This visit was a follow up visit post cataract surgery. It went very smoothly. There was minimum wait and the doctor was helpful.
Aug 21, 2021
I have been coming to Hayden Optometric since I was 9. Yesterday I got to bring my 5 year old in for her first ever eye exam and the girls were just so fantastic with then helping to try and get all the readings. Dr Hayden was also very patience answer all my questions and my daughters. Everyone went above and beyond and made a visit with a 5 years who can’t sit still easy and stress free!!!!
Aug 18, 2021
Very pleasant with the great customer service from the staff and the personal attention of Dr. Hayden.
Aug 13, 2021
Always very helpful with any questions that I have about my eye care. Staff is always very friendly and helpful.
Aug 11, 2021
Dr Hayden is one of the greatest eye doctors in the area. Dr Hayden goes above and beyond during a crisis. The office personnel are very friendly and supportive of every detail you may need.
Jul 30, 2021
Very professional optometry office with an attentive and friendly staff.
Jul 30, 2021
Staff was excellent and the exam was painless
Jul 27, 2021
Excellent care: professional and personalized and astonishing technology. I was thrilled not to have drops and could see on a large screen exactly what my optometrist saw. So cool. It was my first visit and I’ll never go anywhere else.
Jul 20, 2021
Great staff. Friendly. Professional. Dr. Hayden diagnosed a problem I'm having and quickly referred me to a surgeon. Thank you!
Jul 16, 2021
Everyone was professional and friendly. Dr. Hayden explained all the results of my exam thoroughly. I was very satisfied with my visit.
Jul 15, 2021
I have been a patient of Dr. Hayden for over 23 years and I continue to come back because of his knowledge, insights, use of current technologies and his genuine caring for his patients. His staff is also wonderful and they are always thorough as well.
Jul 9, 2021
What can I say. Wonderful doctor exceptional and caring staff. Would recommend to everyone
Jul 9, 2021
I found the front desk extremely helpful. the one issue is that I updated my phone number and it did not get to all systems. Dr. Hayden was fun and knowledgeable
Jul 8, 2021
Polite and courteous staff, very professional. Through exam and Dr. Hayden is always willing to take the time to explain options. Highly recommended
Jul 8, 2021
I have been going to Dr. Hayden for many years. And as always it is a pleasant experience. Answers all my questions and a very through exam.
Jul 7, 2021
As has been true for all of my appointments with Dr Hayden, everyone in the office is friendly and helpful. Dr Hayden makes an eye exam a relaxing experience with his friendly and caring personality. I get good care there.
Jul 7, 2021
Staff was welcoming, friendly, and helpful. Eye exam was thorough and I felt like the doctor took the time to discuss everything with me and answer all my questions. They helped me learn how to use contacts as well!
Jul 7, 2021
So refreshing! Finally an eye appointment that was friendly right from the start!! Love the experience of actually seeing what is behind my eyes and the explanation of the entire picture as well as tips to promote better eye health. Best of all, extreemly painless on the wallet. My new eye care is: HAYDEN OPTOMETRIC!!!!
Jul 2, 2021
My annual visit was quick, efficient, thorough and always professional. The staff is friendly and courteous as well as helpful in not only explaining my results but even with selecting eyeglass frames! Hands down, the best office staff of any!
Jun 28, 2021
Very helpful and insightful conversations with Dr. Hayden
Jun 25, 2021
I remember when Dr. Hayden first opened his practice in Mansfield and am grateful my eyes have been in his care ever since. The office has state of the art equipment and his group of professional and friendly staff ensure your visit is a pleasant experience.
Jun 25, 2021
Very professional and courteous. I was in and out quickly. Costs are very competitive.
Jun 15, 2021
It's always a pleasant experience at Hayden Optometric. Joel and his staff are friendly, helpful and always professional. Thanks!
Jun 12, 2021
Hayden Optometric offers excellent eye exams, friendly and caring customer service, and professionalism!
Jun 12, 2021
Outstanding office workers and medical staff Thank you Robert Salvo Sr
Jun 11, 2021
Dr Hayden listened to my concerns and the took time to explain the tests he performed and their results. We discussed a care plan specific to my eye disease and what I would need for glasses to get the best vision results possible. I would highly recommend him to anyone seeking caring and professional vision services.
Jun 10, 2021
The exams take little time due to the high skill level of the staff and the modern techniques used.
Jun 9, 2021
Hayden Optometric, Inc. is a very clean and comfortable office to visit. The staff there was friendly and knowledgeable, and I include every staff member I met during my visit. Dr. Wise was prompt and very thorough, and like Dr. Hayden, gave very clear and succinct explanations of how my exam went. I felt comfortable that I was getting the best eye exam possible.
Jun 8, 2021
I HAVE BEEN GOING TO THE EYE DOCTOR FOR ABOUT 60 YEARS AND THIS HAS GOT TO BE THE BEST EYE EXAM I HAVE EVER HAD, I WAS VERY PLEASED WITH EVERYTHING. DOCTOR HAYDEN IS A TRUE PROFESSIONAL, HE EXPLAINS EVERYTHING AND ALL OF THE STAFF IS GREAT.
Jun 2, 2021
Had my first eye appointment with Hayden Optometric last week - great experience! The ladies at the front desk were all so friendly and helpful - and Dr. Wise explained everything to me in detail and answered all my questions. My exam was quick, thorough and easy! I am so happy I listened to the recommendations to come to Hayden Optometric!
May 25, 2021
Dr. Hayden and his team are outstanding. They welcome you with warmth when you arrive and move the process along at a good pace. Dr. Hayden has a good feel for his craft and is very thorough on his examination. I can recommend anyone and everyone to Dr. Hayden and his staff they are second to none!
May 23, 2021
I have been going to see Dr. Hayden for 20 years, and he has always treated me as a person first, and patient second - but both at the highest level of attention and professionalism. He listens very well, and does a great job of explaining results, using the technology they have as visual confirmation of his findings, and talks thru options as needed. I trust Dr. Hayden to have my best interests in the forefront, and provide me with the care possible.
May 19, 2021
Everyone at Hayden Optometric was wonderful when I had a corneal abrasion. They got me right in and had me feeling better in minutes.
May 15, 2021
Great personalized service from all the staff at Hayden Optometric !
May 14, 2021
Good not get any better . Awesome people great service and eye care.
May 14, 2021
Fantastic experience for my first time there.
May 11, 2021
I was just seen for the first time at Dr. Hayden’s office. He was phenomenal! He answered all my questions and explained everything in detail to me. The workers at the front desk were wonderful and very friendly! I would highly recommend Dr. Hayden!
May 7, 2021
Great care, excellent doctors, the very best!
May 2, 2021
Very satisfied with my last visit with Dr.Hayden, very thorough and personable, great Dr. and would highly recommend.
Apr 21, 2021
Dr. Hayden and his staff were able to efficiently take care of my vision needs, especially since my prescription was not an easy one.
Apr 20, 2021
My first visit, Dr. Hayden was recommended by my close friend who has been his patient for many years. Friendly and capable staff, thorough exam from Dr. Hayden. Very impressed with technology used. Overall, very pleased.
Apr 16, 2021
It is refreshing today to find a business where the doctor and staff are actually enjoyable to deal with. Personality abounds AND I got a great eye exam!
Apr 14, 2021
This was my first visit to Hayden Optometric and I couldn't be more pleased with my experience. The staff was friendly and knowledgeable. Dr Hayden took the time to answer any questions I had and explain the best options for lenses He also went over ways I could improve my overall eye care/health to prevent future eye conditions that run in my family. The staff was diligent in wiping everything down in between patients, which alleviated any concerns I had during the pandemic. Overall a very positive experience.
Apr 11, 2021
I have been a patient of Dr. Hayden for years, and greatly appreciate his positive attitude, honestly, and his guidance. He has been advising me to get Lasik for years, and I finally went for it. I am thrilled, but even more so with his aftercare.
Apr 10, 2021
I wouldn’t change a thing! Great Dr and staff Good people who really care. 😊
Apr 10, 2021
It was my first visit at Hayden Optometric an I would recommend it to friends. Your service was excellent and all the eye machines were up to date. It was a very comfortable feeling from the moment I walked in. Everyone was very pleasant . Thank you ..
Apr 7, 2021
Great, friendly, knowledgeable place to go for all of your eye care needs.
Apr 1, 2021
I appreciate the courtesy and knowledge of the whole Hayden Optometric family. I have been going there for years and have confidence that any concerns that I may have about my eyes is addressed.
Apr 1, 2021
It is always great to visit this office....very friendly associates that make you feel welcome and answer and address any questions or concerns quickly! Dr. Hayden is one of the best....always feel like our vision is in good hands. Thanks
Mar 31, 2021
As always, Hayden Optometric displays excellence in customer care. Reception staf, tech, and of cours Dr. hatden are the best. Dr. Hayden diagnosed an new eye issue, discussed the condition, and referred me to opthamolgy specialist.
Mar 31, 2021
I've moved, I've changed jobs and insurance, and as of right now, Dr. Hayden is out-of-network. I STILL go here because it is the best eye care, the best staff, and the best doctor. I appreciate the thorough evaluations, careful Covid-19 protocols, and timely appointments. Hard to find a new eye doctor when the bar is set this high - so I'll be driving out of my way this time next year as well.
Mar 31, 2021
Always a pleasure seeing Dr. Hayden and his staff. Very professional. Very Clean (especially in the times we're living in today). Very quick, too!
Mar 26, 2021
Office staff is knowledgeable, friendly and very helpful, especially with insurance billing. Dr. Hayden is awesome, despite his patient load he always makes me feel as if I'm his only patient, in the office. Very knowledgeable doctor using the latest technology to help his patients.
Mar 24, 2021
I had emergency and they took me in right away. My contact was stuck in my eye and the pain was unbearable. Still hurts today. They rushed to get me comfortable with numbing drops while dr Hayden finished up his appt. staff and dr Hayden are amazing!!! Will never go anywhere else and I live in Franklin. Very classy establishment. Thank u guys
Mar 17, 2021
Always a pleasure to see Dr. Hayden. He and his entire staff all always pleasant and thorough. Any concerns are addressed. The exam is easy and the patient is made to feel very comfortable.
Mar 14, 2021
Friendly, knowledgeable and efficient. Great experience!
Mar 9, 2021
I always feel cared for and important when I visit Hayden. Joel is always a pleasure to deal with and you can feel his passion for what he does.
Mar 5, 2021
As always at Hayden Optometric I had several tests and also was asked if I had any quwastions. Dr. Hayden does take the time to explain the test and answer any questions I have. He takes the time to make sure you understand any questions you might have. You are not rushed in and out.
Mar 5, 2021
Everyone working was extremely pleasant. Information was delivered in a manner in which I could understand. For my first eye appointment, I felt completely comfortable.
Mar 4, 2021
Dr. Hayden and his office staff are excellent!
Mar 3, 2021
The doctors and most of your team members were great. However there was one front desk staff that was not. I recently came in for my first appointment and choose this location because of the great reviews on Google. I provided my information, insurance card, etc as asked. I'm under my husbands insurance (we have a family plan) so my insurance card is under his name. One of the woman at the front desk says very loudly "that's not even her card it says (insert my husbands name) on it!". The woman did not notice I was standing near by and I quickly told them that it was my husbands insurance card and I was covered in his plan. The way she said that was as if I was intentionally giving her a wrong insurance and made me feel unwelcomed and frankly awkward. She then told the other staff member to check and make sure I was listed under that coverage plan which she said she did and I was there. Having managed a medical practice previously I fully understand the the process of verifying insurance. My feedback to that specific staff member is her tone and how she says things can be interpreted in a negative way by a patient (which I did). She could have simply asked me about my insurance card instead of saying (very loudly) that is wasn't my insurance card. It's unfortunate that one interaction will deter me from coming back to this practice as everyone else was very friendly and curteous.
Feb 27, 2021
Reply
Excellent overall experience! Timely, clean and friendly!!!
Feb 26, 2021
Excellent doctor and staff with state of the art technology.
Feb 25, 2021
Dr. Hayden is terrific! Takes eye health and vision correction to the next level. Loves a challenge and is certainly the most "current" eye doctor I have ever met. Really cares about his patients and takes the time to get to know them.
Feb 25, 2021
Everything was good....just want to rid myself of this infection in my eyd.
Feb 25, 2021
Dr. Wise was very thorough, kind and professional. I had some concerns and he put my mind at ease.
Feb 23, 2021
After going to a annual appointment the doctor discovered I had a cataract. He was very helpful with the information and options. This practice has always been warm and welcome with all of my visits.
Feb 23, 2021
Very efficient staff and very updated equipment and procedures.
Feb 20, 2021
Dr Hayden is always attentive to any eye issues that I am having. He takes the time to listen and understanding what I try and convey and then takes the time to see what’s going on and what can be done to better my vision. He never rushes during the exam he’s professional, thorough and a pleasure to chat with. This is an excellent dr in every way.
Feb 20, 2021
My annual eye exam has never been as enjoyable and pleasant as it is at Dr. Hayden's office. His staff is all welcoming, friendly and professional, and he is the most thorough and comprehensive eye doctor I've ever been seen by (in well over 5 decades now). He'll make you feel very comfortable as he explains your results and insures your understanding of his findings, all while sharing a laugh now and then.
Feb 18, 2021
My appointment was very informative as to the condition of my eyes and what is needed to be done in the near future.
Feb 18, 2021
Always a very thorough process. Dr. Hayden and staff truly care about the work they do. My family and I love coming to this office.
Feb 12, 2021
The most friendly and professional practice with explanations and details about the entire eye exam with the most current technology.
Feb 8, 2021
I'm a relatively new patient to this practice. I have to say I'm very impressed with the two times I've been. They are gracious, accomodating, office has current technology, office maintains proper cleaniness protocol's and the Dr Hayden has been terrific! Even sent my husband there ...so highly recommend.
Feb 5, 2021
I have said before I’ve been coming to see Dr. Hayden for decades. He has always taken care of my eyes and also is interested in my general well being. He now is taking care of three generations of my family so I would definitely suggest his professional service to anyone. I also would add his staff his superb. Extremely professional, competent and friendly. The entire experience at Dr. Hayden’s office is excellent. Thank you.
Feb 5, 2021
I really like Dr. Hayden. He is very professional, thorough, knowledgeable and reassuring. The staff and everyone there is very professional and helpful.
Jan 25, 2021
Dr. Joel Hayden and his entire Optometric staff are current on all the latest examination and testing procedures. I feel that I received a thorough and comprehensive eye exam. Everyone is super friendly, personable, and knowledgeable! I am making appointments soon for the rest of my family. I would definitely recommend Hayden Optometric to all of my family and friends!
Jan 20, 2021
Professional, friendly staff!! Beautiful and clean office!!
Jan 20, 2021
I had an unexpected issue with my eyes and called the office. Dr. Hayden saw me right away, recognized what was wrong and started me on antibiotics. I can't say enough about Dr. Hayden and his staff. They are wonderful.
Jan 16, 2021
Always a pleasant expereince at Dr Hayden's office!!
Jan 15, 2021
Excellent service from the staff including the actual eye exam. Very friendly and pleasant atmosphere.
Jan 15, 2021
I have been a patient of Dr. Hyden's for a long time which speaks to the service, courtesy, and professionalism I have received there all these many years and why even though I do not live in the immediate area anymore I continue to have him as my Optometrist.
Jan 13, 2021
Confusion with regards to my insurance. I've been a patient for several years and have had the same insurance for 10 years. Never had any issues before. Hopefully your staff resolves this issue.
Jan 8, 2021
I've been a patient of Hayden Optometric for about 20 years. Dr Hayden and his staff are extremely professional and I feel that I am getting great eye care. I highly recommend Hayden Optometric for anyone looking for eye care.
Jan 7, 2021
Best eye Doctor and great staff.
Jan 6, 2021
I found Hayden Optometric to be well equipped and staffed. Check in was effortless and the staff was quite pleasant and efficient. I look forward to restoring my vision in order to fully enjoy my retirement.
Jan 6, 2021
Excellent service as always!
Dec 31, 2020
My experience at the office was excellent !
Dec 30, 2020
Very friendly , made me feel very comfortable!!
Dec 30, 2020
Dr. Hayden and his staff are the best! I moved 50 miles from Mansfield, but still travel to see him for my exams!
Dec 23, 2020
Staff was very professional and courteous.
Dec 17, 2020
A wonderful experience even amidst the pandemic. From my initial phone call, I knew I was in great hands. Everyone at Dr Hayden’s office is professional and kind. You can feel the smile...even behind the mask. Dr. Hayden is engaging and thorough. They now have another customer for life!!
Dec 16, 2020
Every visit is 5 stars! I was very appreciative to get a same day appointment when I had an issue with my eye yesterday.
Dec 15, 2020
Too notch care from first step through the door. I am a new patient and couldn’t be happier with my experience. Helpful and thorough with friendly staff and clean office.
Dec 15, 2020
Appointment went smooth, as usual the staff and Dr Hayden were knowledgeable and helpful. Was also easy to see all of the safety guidelines they put into place to keep their patients safe during the pandemic.
Dec 9, 2020
I completely trust Joel. I’m not at all surprised his practice has grown while the personal service has remained at a very high level. He has caught some serious issues with my eyes and directed me to the best people. Joel truly cares about all of his clients/patients.
Dec 7, 2020
Dr. Hayden sets the bar for excellence in eye care, combining state-of-the-art technology, clear explanations, and a warm caring attitude toward his patients. He's been my optometrist for years, and I'm still amazed at the depth of his knowledge and experience. I would't go anywhere else.
Dec 5, 2020
As always I felt like a valued patient. Dr. Hayden and the staff did a great job.
Dec 5, 2020
Everyone was so nice and kind. Great visit! Professional and clean!
Dec 4, 2020
Fabulous group of people. Friendly and professional. Wait time for appointments is excellent!
Dec 4, 2020
I am very happy with my yearly visit to Dr. Hayden's office. The office has taken all of the COVID precautions and was sanitized and felt safe. I love the yearly retina scan without having to have my eyes dilated. It is so quick and painless and gives such comfort to see all the details and know everything is is healthy!
Dec 2, 2020
Staff was amazing and the Doctor was great.
Dec 1, 2020
A Very clean office with extremely friendly staff
Nov 26, 2020
As always very professional and very friendly. I would highly recommend them to anyone.
Nov 26, 2020
All good!!! Was really pleased with the service and professionalism!
Nov 24, 2020
I've been coming to Dr Hayden for 20 years, and have never considered changing. He has definitely moved with the times in terms of updating the office and investing in state of the art opthalmic equipment.
Nov 22, 2020
Everything went well. Was able to get in to see Dr. Hayden right away.
Nov 22, 2020
I could not find your office and your staff graciously kept my appt. active until I could get there. I appreciated that sooo much! Been trying not to go out much and would have hated to reschedule.
Nov 15, 2020
The staff is always courteous, friendly and informative. The office was clean and I felt safe, knowing and seeing the care that was taken in between each patient in the cleaning/disinfecting process.
Nov 13, 2020
Professional and Caring I’ve been to different eye doctor offices before, none have been as kind and as caring. It starts right with the ladies at the front and continues throughout the appointment. Dr. Hayden is very thorough and explains everything. He never seems to be in a rush.
Nov 11, 2020
Thank you all for your good work. I hope that you, each-and-all, stay healthy in this time of covid troubles! As always, you treat me WELL. I look forward to returning again at a latter date. Joel, apropos of our conversation about "academics" I have some other titles that may be of interest. Please contact me directly at this email for a suggest "reading list". Allan
Nov 7, 2020
Always a great experience getting my eyes checked at Hayden. Pleasant people, comfortable waiting area and Doctor Hayden takes good care of your eyes.
Nov 6, 2020
My first visit to Hayden Optometric and was very impressed! The best of equipment and very safe procedures during this pandemic. The staff was very courteous and Dr. Hayden gave a thorough explanation of the procedures and the pictures of the eyes. Totally a 5 STAR operation!
Nov 5, 2020
As I have mentioned in several online reviews (and I will continue to say), Dr. Hayden has a very knowledgeable and friendly staff. The state of the art imaging equipment always makes me feel I have received a comprehensive and accurate examination. Thanks to you and your staff Dr. Hayden!
Nov 4, 2020
Fantastic office! Front desk was friendly and helpful. I always look forward to my eye exams with Dr. Hayden.
Oct 31, 2020
Dr. Hayden is great! Been going for years, less a brief hiatus. He is still great as a person, plus all new office technology and a Zen like feel to the beautiful office they have. Highly recommended from this patient and his wife.
Oct 26, 2020
Dr Hayden’s services are the best anywhere! In fact I drive from West Virginia for my eye appointments! It’s worth every mile!! Thank you Dr Hayden and staff!!
Oct 24, 2020
Excellent on time service Dr.Hayden took the time to thoroughly discuss my eye problems
Oct 22, 2020
Dr Hayden and his team do a fantastic job... Very efficient and professional I felt very safe as well with their Covid protocols.
Oct 21, 2020
The best of any eye Doctor I’ve encountered.
Oct 18, 2020
Excellent, service and follow up at Dr. Hayden’s Office.
Oct 18, 2020
I've been coming to Dr Hayden for several years! Always quick, thorough and efficient. My whole family goes to the practice. From eye glasses to urgent eye exams, the whole staff is professional and caring.
Oct 17, 2020
I always have a great appointment with Dr. Hayden.
Oct 16, 2020
Ultra modern, high tech facility with lots of creature comforts, professional staff and no lines-no waiting.
Oct 15, 2020
Professional friendly service. They go the extra mile to ensure your safety in these trying times. Dr Hayden has the latest in advanced equipment to examine your eyes.
Oct 14, 2020
The team did a great job. From the time I was checked in to the time I was seeing everybody was professional and kind. Dr. Hayden really knows his stuff. He took the time to explain what he was doing and what it meant to me. They have a great selection of glasses and I found exactly what I was looking for. I appreciate him and look forward to seeing everything even clearer in my new glasses.
Oct 14, 2020
Friendly staff and fastest service that I've ever done at the optician's office. They also have a variety of colors and styles for frames.
Oct 13, 2020
As always, a very professional visit. No hassle, very easy visit. Wish all doctor appointments were that nice. Thank you, Lyle
Oct 9, 2020
I find it comforting that you still get an unpleasant puff of air in your eye as part of the exam. Some things never change.
Oct 8, 2020
How luck is Mansfield to have such a wonderful Optometric office as Dr Haydens. They are truly the very best. Pleasant, helpful. professional, up tp date practice. cannot recommend Dr Hayden highly enough!
Oct 8, 2020
Always a great experience at Hayden Optometric, The way they have the office set up for safety due to Covid is Fantastic .Extremly Clean
Oct 2, 2020
Dr Hayden and his staff made me feel comfortable during the visit. I was in and out in 30 minutes and that included ordering a new pair of glasses.
Oct 1, 2020
Another great office visit for me. Very smooth check-in process. Dr.Hayden is the best in the business. I know that I'm getting the best care when I go to Hayden Optometric.
Oct 1, 2020
Extremely courteous staff, wearing face masks. Multiple signage addressing coronavirus issues. Office environment and examining room very clean making you feel comfortable. Dr Hayden provided usual thorough exam and advice.
Oct 1, 2020
My first visit was beyond expectation: High tech, touch less, on time, personable, professional! A dream visit! Highly recommended!!!!
Oct 1, 2020
Dr Hayden and his staff have achieved the perfect mix of Friendliness, thoroughness and professionalism . I always leave my annual appointment feeling confident that my eye health has been taken seriously. The state of the art equipment Dr Hayden uses to check my eyes can detect early signs of many diseases including glaucoma which runs in my family. He reviews the digital images he captures of my eye frame by frame, showing me the heath of my iris, cornea, even my blood vessels ! The eye glass shop is stocked with every shape and style of eyewear you could ask for and every year his optician Is extremely patient with me while I take forever going through them all to find a new pair (or two). I can say without a doubt that I recommend Dr Hayden and his team for your eye well being.
Oct 1, 2020
All of the employees at Hayden are excellent
Sep 25, 2020
Professional wonderful and caring staff
Sep 17, 2020
State of the art equipment and years of experience and knowledge to back it up. Also, for those concerned, all safety protocols were in place and adhered to... Always a pleasure to see Dr. Hayden and his team!
Sep 17, 2020
My first time to see Dr. Hayden. His staff was very attentive and made the process smooth, considering the restraints of social distancing, which they take very seriously. Dr. Hayden was very personable and gave me a thorough education on what he was doing and how he viewed the health of my eyes.
Sep 16, 2020
Dr Hayden's office has always been the best around. I have been going to him for almost 30 years.
Sep 11, 2020
I have been going to Hayden Optometric for several years. The staff, Jonathan and Dr. Hayden are so knowledgeable and the best!
Sep 9, 2020
I feel lucky to have such great eye care so close to home! I've been coming to Hayden Optometric since I moved to Mansfield many years ago, and it's been so nice to see the business keep growing and making improvements.
Sep 3, 2020
It was awesome as always. Good to see you too
Aug 26, 2020
Always a pleasure!! Love the new waiting room too.
Aug 22, 2020
Excellent job preparing the space and training the staff. The time, effort, and money spent was apparent and have is peace of mind during this pandemic.
Aug 21, 2020
Been going to Dr. Hayden for years.....wouldn’t think of going anywhere else!
Aug 19, 2020
Joel Hayden has provided eye care for my wife and me for nearly 15 years. We are confident in Joel and his staff as consummate professionals in all respects. My most recent visit continues this trust. As well, Joel is a friend as well as my optometrist. I highly recommend him to all. Joel also makes, as appropriate, referrals to some of the best ophthalmologists in the region. These people are as "high" on Joel's care for us as we are.
Aug 19, 2020
It's always good to see Dr. Hayden
Aug 16, 2020
Best Eye Doctor around! No waiting, no crowded waiting room! Friendly staff and high tech equipment!
Aug 15, 2020
Always a good visit to Dr. Hayden’s office!
Aug 15, 2020
Excellent, informative visit as always! Thank you!
Aug 13, 2020
My experience was energetic and supportive from the doctor and his staff.
Aug 10, 2020
Dr. Hayden has the newest technology and is always a pleasure to see. They also have a great selection of eye wear to choose from.
Aug 10, 2020
Very professional and knowledgeable staff and an outstanding practice. Thanks to Dr. Hayden’s leadership.
Aug 7, 2020
Great visit, as always. I always come away feeling that I,'ve been well taken of.
Aug 7, 2020
I have seeing Dr. Hayden for over 40 years. He has always been attentive and professional. A number of my immediate family also see Dr. Hayden and are all ver satisfied. I would also add his entire staff is excellent, very helpful and also attentive. Thank you so very much.
Aug 7, 2020
From the moment I walk in the staff is friendly and helpful. Dr Hayden goes the extra mile with cutting edge options for my eye care. In a safe clean facility.
Aug 6, 2020
Been seeing Joel for over 30 years. Very professional, proactive and thorough. Highly recommend him for all your eye care needs.
Jul 31, 2020
This practice is fantastic! They do everything possible to make the experience pleasant. I had a semi- urgent issue and was seen the same day. Dr. Hayden is wonderful and explains everything he is doing. I would not go anywhere else for eye care.
Jul 30, 2020
Excellent service getting into the appointment and extraordinary care from Dr. Hayden.
Jul 29, 2020
So glad I found this place! Service is unmatched and very fast! When I lived in Tennessee, I saw a lot of doctors and some of them would be so angry with me about not wearing my glasses and basically saying that I am blind. I was sort of worried about the commentary I would receive from this new doctor, but he was very patient, kind, and seems like he is very passionate about his job! If you're thinking about going, don't hesitate. 10/10.
Jul 17, 2020
Staff and Dr Hayden always professional and helpful. Location is a plus
Jul 11, 2020
As soon as I walked in I was greeted right away & checked in. Everyone I interacted with was extremely friendly. Dr. Hayden explained everything to me during my eye exam. Very happy with my new optometrist option.
Jul 10, 2020
Everyone was nice and the waiting area and exam spaces were very clean.
Jul 10, 2020
Took time to discuss and check my eyes. Glad to see Dr Hayden in Mansfield.
Jul 10, 2020
Joel is great as always! Recommended some FL-41 glasses which I have now purchased, and am hopeful they will help with my migraines! Thank you again Joel!!!
Jul 8, 2020
Always a pleasant experience. Along with a thorough detailed exam the office staff friendly and engaging.
Jul 2, 2020
Had a wonderful first time visit. I was very impressed with their Covid procedures. I felt very comfortable. Loved the new eye scan that replaces the old eye dialation process!
Jul 2, 2020
Everything was great! My appointment went very smoothly and everyone was so helpful. Thank you
Jul 1, 2020
Always glad to see Dr. Hayden! Always glad to get good news about my eyes.
Jun 25, 2020
Dr. Hayden and his staff is very professional and kind. They make the visits comfortable and informative.
Jun 19, 2020
Love this place everyone is so nice and answer's all you questions. And the eye doctor is great. He spents time with you and tells you what he thinks you need and what you don't need.
Jun 12, 2020
Great experience. Appointment was on time and everybody was very nice
Jun 9, 2020
My visit to the office was fine. The staff was friendly.
Jun 7, 2020
I have always had a great experience with the practice. The staff are all very friendly and the setting is both inviting and comfortable. Dr. Hayden is clearly very knowledgeable but also approachable, which makes a big difference in the experience. It's the only medical visit I actually look forward to!
Jun 5, 2020
Doc was great in explaining everything to me, helping understands what next steps would be and what my options are, felt very comforted that I was in good hands.
Jun 5, 2020
Dr. Hayden and staff were courteous, on time, helpful, and cleanly! I would highly recommend this office to anyone in need of eye care.
Jun 3, 2020
Great notifications texts and e-mail thank you!
Jun 1, 2020
I am always satisfied and pleased with the care I receive. My eyesight correction is always so accurate.
May 28, 2020
Super professional. Ready to take care of clients in the current COVID19. Love the sunglasses with reader option. Thank you!
May 23, 2020
The office staff was very nice at chck in. Dr, Hayden was very nice he answered all my questions and I never felt rushed. The office is very nice and clean and was disinfected in between patients.
May 21, 2020
Clear details by staff and Dr on tests and eye conditions
May 15, 2020
As always, Hayden Optometric went above and beyond. I was experiencing light sensitivity and extreme discomfit in my contact lenses. After triage via phone Dr. Hayden called in an Rx and scheduled a follow up visit. He also suggested new contact solution and offered sample bottles. All COVID-19 safety measures were in place and I felt completely comfortable in the office.
May 14, 2020
I'm so lucky that Dr. Hayden was able to see me during this pandemic. Christine got me right in and Dr. Hayden did the rest. Another professional and thorough exam from a fantastic doctor. Thank you so much. Sincerely, Jack Kane
Apr 4, 2020
During these crazy times I had an eye issue and Dr.Hayden and staff were working for emergencies! I can’t say enough great things for this dedicated group!
Mar 31, 2020
This was our first visit to Hayden Optometric. Everyone was incredibly nice and welcoming. Dr. Hayden took the time to answer all of my questions and the appointment didn’t feel rushed in the slightest. The technology in this office is up to date and superb. You can really tell Dr. Hayden and his staff want the best for their patients. I would recommend this office in a heartbeat.
Mar 21, 2020
Fantastic, Thank you for seeing me.
Mar 21, 2020
They always make me feel comfortable and welcomed the staff in the doctor a great people I highly recommend a place thanks again
Mar 20, 2020
It's ahead of other offices I deal with
Mar 13, 2020
Every thing about my visit was very thorough and professional. Everyone was friendly and cordial
Mar 11, 2020
Wonderful staff, I felt really valued and Dr Hayden was friendly and helpful.
Mar 11, 2020
I had a very traumatic incident with running into metal hanging out of the bed of a truck, in the dark, in the rain, right into my eye. I was able to get into Dr. Hayden’s office ASAP and was treated promptly. Everything was explained perfectly and my fears subsided. I was lucky and felt empathy from every employee.
Mar 7, 2020
Excellent experience. Everybody very friendly and helpful.
Mar 6, 2020
Dr. Hayden and his staff were great as always. Clean, professional office, great service, no waiting around, and cost effective solutions to my vision correction.
Mar 4, 2020
The office was very comfortable and clean without feeling cold, and the use of technology in the office was so impressive. Dr. Hayden and all of the staff I saw that day were great, will definitely be recommending to my friends and family!!
Feb 27, 2020
I appreciate a good exam. I always leave with the felling that I had a complete checkup and everything was explained clearly to me. Thank you.
Feb 21, 2020
Appointment on time, exceptional personal service from the office staff and Dr Hayden!!!!
Feb 20, 2020
Even better than the reviews led us to expect! Every aspect of our visit was a pleasure.
Feb 19, 2020
I have only ever seen Dr Hayden my whole life! I am turning 30 and noticed a change in my eyesight. With his knowledge and equipment he was able to see the change and explain to me visually! I am so impressed by the growth of his business in Downtown Mansfield and will always recommend him first! His staff are always very professional and patient. Thank you!
Feb 14, 2020
As always my appointment and eye exam was thoroughly and professionally done. Right from the office staff to the doctor. I would recommend Dr Hayden, and have, to anyone who needs an Optometrist.
Feb 13, 2020
Good service, no long waits and Dr. Hayden does a thorough job.
Feb 8, 2020
Great experience. Happy to be back.
Feb 7, 2020
My entire visit was wonderful. The moment I arrived, the receptionists had everything ready for me to check-in. Aesthetically, the office has real character. The thoroughness of the examination was first-class, starting with the tech, who conducted numerous tests in a very professional manner, all while making me feel right at home. Dr. Hayden gave me quite an education on the status of my eyes, by taking the time to show that he cares strongly about my ocular health. He has put together a team that works well together. The lady who helped me to chose just the right pair of glasses was wonderful. She went out of her way to put together the perfect frames and lenses. I can't wait to pick up my glasses... I would highly recommend Hayden Optometric to anyone who needs glasses, contacts, or just a thorough eye exam. Thanks, Dr. Hayden!!
Jan 31, 2020
Always great seeing Joel...……………………..(no pun intended)
Jan 31, 2020
Hi Dr Hayden, It's always a pleasure to have my annual visit with you! Good testing and conversation! /Jan
Jan 31, 2020
My very first eye appointment went well. Everyone was friendly and I wasn't scared of the machine at all. I am sad that I didn't need glasses.
Jan 30, 2020
Had a medical issue and was seen very quickly!
Jan 29, 2020
A pleasant experience with wonderful staff, state of the art technology, and a comfortable and caring atmosphere!
Jan 27, 2020
I did not like being forced to pay the $45 for refraction(?) on top of the exam fee, even though this was my second visit within 3 months and it was for watering eyes rather then eye glasses
Jan 17, 2020
Everything went fine. Always a pleasure to be serviced at your office.
Jan 17, 2020
Always a great experience. I highly recommend Dr Hayden. He is professional, thorough and kind.
Jan 17, 2020
Dr Hayden is wonderful. His use of the latest technology and excitement about the advances in the field of optometry always make me feel like my eye health is in the most capable hands. And he's so personable and easy to talk to. I actually look forward to my yearly eye exam!
Jan 17, 2020
We love Hayden Optometric! Dr Hayden is wonderful! He takes his time with each patient and is very thorough. My husband and I have had Dr Hayden as our eye doctor for many years and now our three children go to him. We highly recommend Dr. Hayden!
Jan 16, 2020
Dr. Hayden and team are the best I and my family have been a patient for years. He has the highest technology to support the great service!
Jan 15, 2020
Very professional, and friendly environment. Highly recommened
Jan 10, 2020
Dr. Hayden and staff are always a pleasure to deal with. Appointments always run smooth and the results are great every time. I wish he was my dentist then I’d actually enjoy going there as well. Cheers!
Jan 4, 2020
We love Dr. Hayden. We love all the technology and the way he explains everything. Thank you for all that you do.
Dec 31, 2019
I was very pleased with service of everyone at the office especially Dr. Hayden. He was excellent and very thorough.
Dec 31, 2019
State of the art technology and professional staff.
Dec 31, 2019
Great doctor! Amazing technology.
Dec 31, 2019
Excellent staff! Friendly, patient doctor with years of experience. Fortunate that this is our eye doctor.
Dec 31, 2019
Great place, friendly folks, glad I found them.
Dec 19, 2019
I'm very grateful to Dr. Hayden and his ability in identifying an underlying eye condition I was unaware I had. He referred me to the best ophthalmology team in Boston where I've been followed closely for the past two year. Thank you !
Dec 19, 2019
Love everything about Dr Hayden and his staff They truly care about you as a person as well as a client You can always get a convenient appointment and Dr Hayden is always on time The staff is knowledgeable and helpful with insurance issues I’d give them 10 ⭐️ if I could!
Dec 18, 2019
I have been going to Hayden Optometric for over 20 years and have always had a pleasant experience. The team is helpful and professional. Dr. Hayden used the most high tech equipment available in the marketplace. I am made to feel my eyesight and the health of my eyes is of utmost importance. I highly recommend Hayden Optometric.
Dec 13, 2019
Dr. Hayden, and his entire office staff, was great. Personable, friendly and informative. Overall, a great experience!
Dec 6, 2019
Dr Hayden and his staff always go above and beyond. Flexible appointment hours, hardly ever have to wait and always willing to make my visits fast, efficient, but thorough.
Dec 3, 2019
Great visit! This office is wonderful, I'm so happy I found them when looking for a new eye doctor last year. The technology used at this office is unlike anything I've seen at other offices. It great to see everything with explanations and know that things will be caught early if anything starts to change.
Nov 27, 2019
My first time at Hayden Optometric. Everyone was so nice! Dr. Hayden was very thorough and he made sure I understood everything he was showing me. Great help finding my new pair of glasses, ones that I not only loved, but that also fit within my budget and insurance coverage.
Nov 21, 2019
Dr. Hayden and his staff have always been kind, efficient and a pleasure to work with. They have the latest tech available and a plethora of stylish frames. I've never felt pressured to buy, and they've always worked with me to ensure I get what I need and want at a price I feel comfortable with. Highly recommend to anyone seeking an easy going and pleasant experience
Nov 20, 2019
Dr.Hayden and the entire staff were great. Appointment started on time and went smoothly and quickly. Dr. Hayden took the time to answer all my questions and explain my exam results in full detail.
Nov 8, 2019
My doctor retired and I am very happy to have found doctor Hayden! Very comfortable through exam
Nov 6, 2019
Dr Hayden and his grew take customer service to a level that is almost unheard of in this day and age. With State of the art equipment and knowledgeable staff they have achieved the ultimate package.
Nov 4, 2019
I was very happy with my visit to Hayden Optometric.
Oct 30, 2019
So far so good! 😁 didn’t wait to long for my appointment. The people are very nice and very friendly to talk to. Waiting for my glasses to come in about one week! Thank you
Oct 30, 2019
Excellent service all around, staff is extremely knowledgeable and very friendly!!
Oct 29, 2019
I have been coming to Doctor Hayden for over 20 years and have never been happier 😊. Pleasant staff and a welcoming environment along with reasonable prices to fit my needs! They always squeeze me I. If I have an urgent request too!
Oct 23, 2019
It is always a pleasure visiting Hayden Optometric's office. The staff is friendly and helpful. The waiting area is comfortable and clean. Dr. Hayden is very pleasant and great to interact with at all times. I highly recommend Hayden Optometric.
Oct 17, 2019
Dr. Hayden always takes the time to listen. He explains things clearly, in a way that is easy to process and understand. Best of all, he's on time as much as he can be, unlike other practices I've gone to where they triple book patients so you're always late being seen.
Oct 16, 2019
New staff is in a learning mode but I expect them to be better as they learn the systems, etc.
Oct 10, 2019
Hayden Optometric is like no other. For starters, the staff has always been friendly and welcoming upon arrival as well as the assistant. The entire facilities decor is very comfortable and relaxing. I like that Dr Hayden invests in all the updated equipment available. Dr Hayden always takes the time to sit with you and ask how things are going and is always very thorough in his explanation of your results. I use to live in town and moved to Cape Cod. I still make the trip to Hayden!
Oct 5, 2019
Always prompt, courteous, friendly and excellent service. very satisfied !!!
Oct 5, 2019
Always a positive experience. I have been coming to this office for many years. Never disappointed. Dr. Hayden has the highest credibility with me.
Oct 2, 2019
Always an awesome experience going to Dr Hayden’s office. True professionals and a super clean and cool office. Nicely decorated.
Sep 27, 2019
Dr. Hayden is the best. I would not trust my eye health to any other doctor. He has the latest tools to give the most thorough exam.
Sep 27, 2019
As always, all of you are top of the line. I travel a good distance from New Hampshire in order to visit Hayden Optometric and I am always thrilled to see all of you. Each of you has always been gracious, warm and friendly in manner. In today's world this approach is sometimes difficult to find. Although Dr, Hayden and I are family, what I just wrote is entirely separate from that relationship. I thank you all for the help I have always received at your workplace. Sincerely, Ron Hayden.
Sep 26, 2019
Front desk was very helpful. Tech was nice and informative. And, as usual, Dr. Hayden was thorough with his exam, explanations, and recommendations.
Sep 13, 2019
Dr. Hayden is very personable and easy to talk to. Great eye doctor. Front desk staff is very friendly and appointments are always on time.
Sep 13, 2019
My appointment was on schedule and everything went smoothly.
Sep 11, 2019
Always happy with my experience with Dr. Hayden and all staff!
Sep 11, 2019
I highly recommend this practice. The equipment is cutting-edge. The people are extremely friendly. The office is beautiful. Dr. Hayden always makes you feel welcomed and respected. He takes time to explain what is going on and is clearly passionate about his practice.
Sep 9, 2019
My recent appointment was greeted with very pleasant & helpful staff. Dr Hayden is a Excellent Eye Dr. Always listens to any concerns & explains with great detail.
Sep 4, 2019
Joel Hayden and his staff are always highly professional and helpful. We have been going there for years and are glad we found them!
Sep 4, 2019
Appointments on time. Staff helpful. Full explanation of your exam.
Sep 3, 2019
Dr Hayden has been my eye Dr since childhood. He has always been so friendly and personable. My eye appointments have always been the ones I feared the most and Dr Hayden has always made my appts quick, painless and super easy to understand. I have referred friends to him and always will. His entire staff was wonderful; so nice, sweet, and kind. Such a great place.
Sep 1, 2019
Dr. Hayden takes time to listen with concern. He is totally committed to my eye and related health issues. He offers the latest technology and information to assist him. Both my dad and his mom, my grandmother, had macular degeneration. I have confidence in Dr.'s approach to my eye health. Thank you so much Dr.!!!!!
Aug 16, 2019
As always, your entire staff is friendly and helpful and your expertise and time spent is top notch. Always satisfied across the boards.
Aug 15, 2019
This is a wonderful practice. Dr Hayden and his staff are great. I would recommend this practice to anyone and everyone.
Aug 8, 2019
Always great service and excellent customer service.
Jul 27, 2019
Great experience. The entire office made me feel right at home and well taken care of.
Jul 24, 2019
The very best Doctor, staff, service and care anyone could ask for! I recommend Dr. Hayden to everyone!
Jul 19, 2019
Everyone is extremely helpful and friendly - from the time you walk in that door, until you leave! I have highly recommended your skills to many people over the years.
Jul 17, 2019
Dr.'s approach to examination, surpassed my expectation. Very impressive and high tech.
Jul 17, 2019
Always a great appointment! Friendly staff and no waiting hours for your appointment like other Doctors offices.
Jul 14, 2019
Dr Hayden and his staff are amazing. Friendly, helpful and professional. Dr Hayden uses up to date technology to provide best preventive eye care.
Jul 12, 2019
Very pleased with everything.
Jul 12, 2019
Dr. Hayden and staff were very pleasant and helpful during my visit
Jul 12, 2019
My 4 year old was seen by Dr Hayden recently. He was attentive and kind to her. He was able to adapt his eye exam testing routine to her age level. Layla enjoyed Dr Hayden very much.
Jul 1, 2019
Very pleased with through examination.
Jun 29, 2019