Reviews

On Time and very quick and professional!

Jun 5, 2023

Second Visit-Friendly Professional Staff & Doctor.

Jun 2, 2023

I was very pleased on my first visit to the office. Dr Hayden and all the staff were friendly, professional and very efficient. The exam is conducted quickly and completely. 5+ stars

May 26, 2023

Dr Hayden was a great guy and was able to show me my vision wasn’t as bad as I had thought!

May 24, 2023

I have been going here for 24 years. I have had the best service there every time . All the technology Joel has is unbelievable. He is the best . Everyone very friendly and knows what they’re doing.

May 24, 2023

They do a great job and are very thorough I highly recommend Dr. Hayden and team.

May 20, 2023

10 stars out of 5! Thank you to Dr. Hayden and staff for your kindness and thorough exam.

May 18, 2023

A good exam and follow-up conversation to address all my concerns post cataract surgery.

May 18, 2023

Excellent as always. Even after moving to the Cape we still choose to stay in the practice.

May 15, 2023

Great service, staff and Doctor Hayden.

May 13, 2023

Always a great informative visit with Dr. Hayden and staff! Beautiful high Tech office.

May 5, 2023

I was very happy with my visit to Hayden optometry. Five stars!

May 3, 2023

Health check for cataract

May 3, 2023

Dr. Haden always makes me feel as though I'm his only customer and he is very familiar with my history.

May 3, 2023

I have to say that I was extremely disappointed with the office staff. I had to pay the full amount and seemed genuinely confused when I said I have never had to pay that much before. They obviously did not put anything through insurance aside from my contacts that I insisted I get $130 a year covered. The person behind me had their exam and was checking out while I was still standing there trying to resolve everything. I left knowing things were wrong and then took it upon myself to submit my itemized bill to my insurance which I have never had to do before. Not a great experience at all.

Apr 25, 2023

Best eye doctor always! Appreciate the professional staff and Dr Hayden is the best.

Apr 22, 2023

5 Star Rating Everyone in Dr Hayden's office is extremely knowledgeable, professional and personable.

Apr 22, 2023

I’ve been going to Dr. Hayden for several years now. He is always prompt and informative. The staff is great.

Apr 22, 2023

Very friendly and helpful staff, super clean waiting area.

Apr 18, 2023

I had a great experience. I didn't wait long and the staff was very attentive. Dr. Hayden was great as well. I can't wait to get my new glasses! I am so happy to have found a place that I feel comfortable at, I will be back!!

Apr 17, 2023

Fast, friendly and efficient

Apr 13, 2023

I have been a patient with Hayden Optometrics for over 30 years, and I drive 2 hours just to come to his office. Joel Hayden provides state of the art eye exams and is continually incorporating the latest technologies into his practice. He and his staff is very friendly and accommodating. I would highly recommend Hayden Optometrics to anyone who is looking for high quality eye care.

Apr 13, 2023

Joel always makes you feel comfortable and his office and his staff are very welcoming and puts you at ease

Apr 13, 2023

Office was welcoming and friendly, Dr. Hayden was very knowledgeable and thorough. I would highly recommend this office.

Apr 12, 2023

Every one was nice and help full

Apr 11, 2023

I left extremely hopeful that my vision can be corrected with your help. So i'm excited to see what the future holds on my vision now that they're in your hands.

Apr 10, 2023

Everyone at the practice was friendly, we were taken on time. Dr. Hayden has a wonderful demeanor . We are thrilled with switching to Hayden Optometric.

Apr 10, 2023

Thank you Dr. Hayden and staff for seeing me emergently for a scarry episode I had with my vision. So nice to have such a caring team right in town.

Apr 8, 2023

I was very happy with the efficiency and kindness of the front desk! Dr Hayden was patient and answered all my questions! 5*

Apr 1, 2023

Appt was quick and painless. Very organized, enough time to chat with doctor and get some answers about up coming surgery and post surgical glasses etc.

Apr 1, 2023

As always, everyone is so friendly & professional…the equipment is awesome along with Dr. Hayden…I don’t think they need to change anything!

Mar 31, 2023

The staff was friendly and professional. Dr Hayden couldn’t have been more pleasant and efficient. I highly recommend the practice.

Mar 31, 2023

The Hayden team made sure my 4 year old daughter had a great first optometry experience. She left with a smile and some free sunglasses on her face!

Mar 31, 2023

Dr Hayden is the best. However I rated the office 4 stars because I have never been seen on time even though I was first appointment of the day. All the staff are very cordial and accommodating.

Mar 30, 2023

Of course a five star. It has been a pleasure to be a customer. Very customer orientated

Mar 30, 2023

Always a well staffed and friendly/professional staff. Great explanations of all testing and results. Appointments are always on-time. Great group!

Mar 28, 2023

Beautiful atmosphere, professional staff. It’s always a pleasure. Walk-in with a smile, walkout with a smile.

Mar 27, 2023

Friendly and competent office staff, seen in a timely manner, and Dr. Hayden is very knowledgeable and explains all test and procedures and results in a way that the patient can understand.

Mar 24, 2023

dr hayden fixed a problem, he is absolutley the man to go too. i drive far to see him, we’ll worth it! i will not see anyone else here on in. i can see!!

Mar 24, 2023

When you walk into the office the staff is kind, helpful, and very friendly. Not a long wait for appointment. The technicians are so wonderful with the patients. I noticed the care and time they took with each one. Outstanding. The doctor is highly skilled, explains everything and your not rushed in and out. He is up to date on eye care and problems. It was a very relaxing time. That is a rare thing in this world today.

Mar 23, 2023

I have been going to Hayden Optometric since I was a kid. The office is well run and the doctors are great. There is a good selection of frames too.

Mar 21, 2023

Service was prompt, curteous and very professional. The entire staff was very friendly I would highly recommend Dr. Hayden's office

Mar 15, 2023

As always, very pleased with Dr. Hayden! I had an eye issue and needed to be seen. The staff related the information to Dr. Hayden and they were able to get me in to be seen! Truly appreciated.

Mar 12, 2023

Dr. Hayden is terrific, explains everything in detail and puts the patient at ease. Staff is great also, friendly and professional. Very good experience.

Mar 12, 2023

I always highly recommend this office whenever someone asks for an eye doctor referral. The staff is friendly, knowledgeable and helpful. The exams are state of the art and quick and easy. ( No dilation drops). Dr. Hayden is knowledgeable and thoroughly explains the results. This is one yearly appointment I look forward to.

Mar 12, 2023

The most amazing experience from the moment greeted at the front door til the time we left The entire staff is warming welcoming and would refer everyone.

Mar 11, 2023

Best doctor and staff in the area, with the latest equipment and immaculate facilities. Always efficient with my time and has solved every vision problem I’ve had for over 20 years. Thank you!

Mar 11, 2023

From start to finish, everything about my visit to Hayden Optical was excellent.

Mar 10, 2023

Dr Hayden was great as always. His front desk staff were friendly. My appointment started right on time. I highly recommend Dr Hayden H

Mar 10, 2023

Dr. Hayden’s office is always so welcoming. No waiting, pleasant, courteous and helpful!

Mar 10, 2023

Great experience from the time I walked in to meet staff to my first time meeting with Dr. Hayden. I would highly recommend his services as he is personable, professional and very knowledgeable. I trust his expertise and will continue my eye appointments with him.

Mar 8, 2023

Dr. Hayden is a top notch pro. Always personable, listens to your concerns, relays information regarding your eye health easily to understand. I look forward to to my eye appointments!

Mar 6, 2023

Hayden Optometrics is great! Dr. Hayden is very nice and personable. The entire office staff is very friendly and always helpful when it is time for me to pick out frames. I no longer live or work in MA, but I will continue to go to Hayden Optometric every year!

Mar 3, 2023

I can’t say enough good things about Dr. Hayden and his staff. Such a great practice.

Mar 3, 2023

I would definitely recommend Hayden optometric to any that needs their vision checked. They have a friendly & knowledgeable staff that made my eye exam & choosing new frames very easy.

Mar 2, 2023

Excellent staff and service

Mar 1, 2023

Friendly people, Alway's a pleasure to see Dr. Hayden

Feb 25, 2023

Staff was very friendly and welcoming Dr Hayden was great! He explained everything to me clearly and went into detail regarding the picture of my eyes in a way that I could understand

Feb 24, 2023

Everyone was very nice, from the person who checked me in through the technician and doctor. Also ordered glasses and it was a very quick, courteous process. Very good experience!

Feb 22, 2023

I highly recommend Dr. Hayden and his staff. I have been going there for over 10 years, always greeted with a smile by everyone, the exam is very thorough and well explained.

Feb 22, 2023

Great service from the friendly staff behind the counter, the latest equipment, and of course the very knowledgeable Dr. Joel Hayden.

Feb 22, 2023

It was decent experience that could be improved.

Feb 22, 2023

First time patient, very happy with my experience!

Feb 21, 2023

Very extensive exam, very pleased,professional.

Feb 21, 2023

Dr Hayden always gives his full attention to me no matter how busy. He’s very thorough going over my test results and allows me the time to talk over any concerns. He has the latest technology and plenty of staff to move things along.

Feb 20, 2023

Between the state of the art diagnostic gear, the terrific friendly staff and Dr. Hayden's vast knowledge and professionalism, our eye exams are always a pleasure that we look forward to!

Feb 17, 2023

first time in the office and I was very impressed with the eye technolgoy and comfortable environment. The waiting chairs were very comfortable.

Feb 16, 2023

We’re new to the area and were looking to find a new eye doctor. When I googled “eye doctor near me”, this was one of the first to come up. When I seen 4.9 stars out of 429 reviews, and I read a few, I made up my mind. We’re glad we did. Our friend from 3 hours north visiting, has made her first an appointment for today. In Boston I used to dread the drops and dialation and was blown away by the high tech equipment which doesn’t require drops! Dr. Stetson was very knowledgeable. I go back today to pick out frames! Great selection on those too.

Feb 14, 2023

This eye care facility was amazing and I have been disappointed with every place I went to in the area - Dr. Hayden really cares about giving the best eye exam. He is up-to-date and state of the art with everything. His personality is wonderful and his staff are welcoming - would refer anyone here.....

Feb 8, 2023

The entire staff were so accommodating and empathetic. Dr. Stetson was very thorough and diagnosed my problem right away. His advice and recommendations helped to alleviate my issue.

Feb 5, 2023

Very professional and very knowledgeable

Jan 28, 2023

5 star experience. Staff was efficient and friendly. My exam was very thorough and they didn’t try to sell me extras that I didn’t need.

Jan 28, 2023

Cheerful greeting as I arrived. Spontaneous managing. Staff verry efficient. Doctor Hayden very professional and informative.

Jan 26, 2023

First time I had photo scans done. Viewing the inside of my eyes on the big screen was fascinating as Dr. Stetson explained what each dot and area of pigmentation was and meant. I expected him to recommend OTC eye drops for my dry, itchy eyes, but he examined the oil glands in my eyelids and found them to be lacking. He recommended “eye hygiene” with a sheet of detailed instructions for warm compresses & eyelid scrubs to stimulate the oil glands. Dr. Stetson took the time to answer all of my questions and address my concerns. Office staff were kind & professional.

Jan 25, 2023

Proffessional, on-time, and Freindly! The health of my eyes is always a priority with Dr Hayden. He has the newest technology and patiently explains the results.

Jan 25, 2023

Great experience all around!

Jan 21, 2023

Dr. Hayden is very knowledgeable and always up on the latest technology. He takes time with his patients and is very personable. Highly recommend.

Jan 20, 2023

The exam portion of my visit was very good. However, my experience with selecting glasses is not good.

Jan 16, 2023

So helpful!! Joel was super helpful to give me a solution for my eye issues and was very thorough in his exam. Christine was also great to work with, in explaining my insurance and what was covered.

Jan 14, 2023

Dr Hayden is always very professional, kind and helpful. I've been a patient of his for many years!!

Jan 12, 2023

I was very pleased with my visit

Jan 11, 2023

Great experience, staff did an awesome job and answered all of my questions fully and was willing to explain.

Jan 10, 2023

The staff at Hayden are very professional and courteous. I was taken in a timely manner and each procedure explained in full. Dr Hayden, as usual, was his very friendly and efficient. I would highly recommend this medical team.

Jan 7, 2023

I am overall very pleased with the help that I’ve received from Dr. Hayden and the office staff at Hayden Optometric.

Jan 6, 2023

I've been going here for 25 years, and will continue to do so. Very happy with care and help with my vision.

Jan 5, 2023

I have been coming to Doctor Hayden for over 20 years and would never go anywhere else. They are courteous, kind, and welcoming here! Doctor Hayden is extremely knowledgeable in every aspect of my care, which is top priority to me. Choosing eyewear is a pleasant experience and I appreciate all the help and feedback every visit!

Dec 30, 2022

Friendly and efficient office staff, comfortable waiting room, and prompt service all make seeing an optometrist an easy experience. Dr.Hayden is very knowledgeable, experienced, and personable. He has all the current diagnostic equipment to make this your only stop for your eye health. I will continue to refer family and friends to him. You will not be disappointed.

Dec 23, 2022

From start...to ....finish for my appointment was seamless. Great support staff! Dr Hayden listened to my concerns and helped me understand with the answers and new prescription. Thank you Hayden Optometric!

Dec 23, 2022

Dr Hayden is awesome. I got an appointment right away. He solved my issues…

Dec 22, 2022

Love this staff! Everyone is professional, pleaseant, and very friendly!

Dec 21, 2022

Wonderful, thorough and very professional

Dec 17, 2022

10/10 recommend! Dr Hayden is great!

Dec 16, 2022

Always pleasant and efficient

Dec 10, 2022

Excellent service, sweet and friendly staff, no rush attitude. Love these folks and have been a patient for years. Their selection of frames and contacts are vast and the fittings are great. I have recommended many people become patients here!

Dec 8, 2022

Everyone was SUPER NICE - I LOVE IT, Dr Stetson ruled, Rebecca was amazing, the front desk was super welcoming, and Johnny didn't even get mad at me when I called him "Jimbo" by mistake. WHAT A CREW!!!

Dec 6, 2022

Dr Hayden has been very helpful with my eyeglass issue. Although it’s been frustrating he is doing everything he can to correct the issue. I’ve been a patient of his for many years and even though I now live in NH I still make the 3 hour drive ….

Dec 3, 2022

Though I had a thorough exam, I will be forced to find an alternate eye Dr. Even though I have insurance, your additional charges make it up affordable to me. Instead of paying for aco pay and contacting exam I have an additional $169.00 bill.

Dec 2, 2022

The visit went very well however the doctor was running 20 minutes behind. That’s my only complaint

Dec 1, 2022

Hayden Optometric was incredible. The staff was very kind and knowledgeable and the Doctor was excellent. We reviewed pictures of my eyes and the doctor could explain everything to me. I will definitely be back and I highly recommend this business to anyone looking for a new eye doctor.

Nov 23, 2022

The visit was prompt, clean, and friendly.

Nov 22, 2022

Great visit. Everything was perfect. Thank you.

Nov 18, 2022

I highly recommend Hayden Optometric. Everyone in the office was friendly and professional. I did not leave there with a prescription, because I didn't need one! Very impressive.

Nov 16, 2022

One of the most kindness staff!!

Nov 16, 2022

Everyone from reception to eye tech to OD were great. My first time at the practice and I was very pleased. Dr Stetson took his time and explained everything to me and at checkout all was explained as well.

Nov 15, 2022

Dr. Hayden has all the bells and whistles for top eye care. I'm always amazed when he can show me my eye's interior on a large computer screen. He takes the time to check your eyes and answer all questions. I highly recommend him.

Nov 12, 2022

I am not sure you need to upgrade anything. You and your staff are very friendly and knowledgeable. This was my first visit and it was a very good experience. Thank you, Fred Blais

Nov 11, 2022

Dr. Hayden is simply the finest Optometrist in the area. My vision is critical to both my work and my hobbies, and I always get the correct prescription to optimize my vision. Thorough and excellent!!

Nov 10, 2022

The office personnel are always friendly and helpful and Dr. Hayden is just simply the best. A pleasure to work with and just a likeable human!

Nov 9, 2022

Once again my visit was an excellent experience. The staff is very friendly, patient, and knowledgable. Dealing with Dr Haden is always a pleasure.

Nov 9, 2022

Very professional office and eye exam in every aspect! Thank you!

Nov 9, 2022

Dr. Hayden was extremely helpful and caring with the eye issues I was having. Also made sure that I knew how to contact him if I had any further problems. The office staff were also very k knowledgeable and courteous. Would definitely recommend.

Nov 7, 2022

The appointment was perfect as expected. Dr. Hayden gives good feedback on your overall eye health, and recommends things that will truly keep you eyes healthy. All the staff are very friendly, cheerful and helpful.

Nov 4, 2022

Quick, efficient and friendly service.

Oct 31, 2022

Got the service I expected, answers that I needed.

Oct 27, 2022

Great service and staff! Everyone always very helpful , kind and professional. The equipment used is state of the art too!!!

Oct 26, 2022

Very friendly office, efficient and thorough appointment with thoughtful attention. Bought two sets of glasses as well and they were very patient with my search for just the right ones.

Oct 22, 2022

Amazing doctor and staff. A true pleasure to visit

Oct 15, 2022

Friendly, professional staff!

Oct 15, 2022

Excellent professional service as always. I’m highly impressed with the professionalism of the clinicians. One point of improvement. The discussions of the front office service desk was very loud l, animated & somewhat unprofessional. Could clearly understand they were talking negatively of certain customers and clinicians. I was surprised. Office is spotless and equipment cutting-edge.

Sep 29, 2022

My appt. was at 2:30,waited 45 minutes - too long.

Sep 13, 2022

Professional and courteous service by all staff and Doctor Stetson

Sep 13, 2022

Friendly staff. Wonderful Dr.

Sep 8, 2022

Atmosphere is congenial among employees and friendly towards clients. Professional standards are apparent. The attention of John, the optician, was a significant help. Thank you

Sep 7, 2022

Everyone was so kind and helpful! Thanks so much!

Sep 2, 2022

My one comment would be they don’t take you on time

Aug 31, 2022

I am a new patient to the practice was greeted by the front office very friendly, enthusiastic and knowledgeable. The Doctor answered all my questions and concerns as I am a long time wearer of contacts. I highly recommend Hayden Optometric

Aug 31, 2022

I did not have an appointment, but I had an issue *with a cyst', and the office was good to get an appointment for me . My cyst now has a prescription and getting better.

Aug 31, 2022

Dr. Stetson is a great addition to the practice He is knowledgeable, patient and kind. Dr. Hayden has kept his practice up-to-date with all medical advances over the past 20 years. He's really awesome.

Aug 30, 2022

Always the best professional service.

Aug 30, 2022

As always, Dr. Hayden was completely professional and thorough during my examination.

Aug 30, 2022

First time visiting Hayden Optometric. Was very welcoming and very up to date on machinery. Quick and efficient. I will definitely continue going here. Was impressed, highly recommended.

Aug 24, 2022

On time................on target and on point..........................

Aug 17, 2022

Hayden Optometric is the best around. Professional, friendly and knowledgeable. What more could I ask for.

Aug 12, 2022

Wonderful personal service. Highly recommend Hayden Optometric.

Aug 2, 2022

Dr is extremely knowledgeable, personable, takes his time, explains everything, you know he likes what he does because he is enthusiastic. Staff is very nice and highly accommodating, super clean office, on time always. It’s nice to find a doctor today who makes you feel comfortable and you leave with the answers to your medical problem. Yahoo!!!!

Jul 29, 2022

Dr. Hayden is a great Doc who listens to you and then executes on the highest level. His staff is very knowledgeable and kind. The gentleman that helped me pick out my glasses was extremely helpful and patient as I worked through the process.

Jul 28, 2022

Very satisfied with my recent visit. Everyone was friendly, professional. I'm grateful.

Jul 25, 2022

Because I’m a diabetic I have to see several diff Drs. Dr Hayden by far is my favorite he’s extremely knowledgeable and down to earth and actually cares about his patients rather then just a paycheck which most people in the medical field lack compassion for there patients. I highly recommend him

Jul 22, 2022

Excellent, they took me the same day . And everyone was very nice. And like always Joel did a great job. He has the right equipment. Been going there for ever .

Jul 16, 2022

It's always a pleasure to go to see Dr Hayden. He is a true professional.

Jul 7, 2022

No problems, fast and courteous service as always.

Jun 24, 2022

All was quick, eay and efficient!

Jun 23, 2022

Dr. Hayden and every member of his staff were incredibly cordial and helpful. I felt a genuine sense of welcome and caring throughout the entire process: from my initial phone call to the office, in order to schedule an appointment for a routine eye exam (as a new patient) to the moment I walked out the door of my first visit. Thank you very much, everyone. You and your kindness are all very much appreciated.

Jun 17, 2022

Staff is very knowledgeable and pleansant. Dr. Hayden is the best. My adult sons go to him as well.

Jun 17, 2022

As always, Dr Hayden and his staff are friendly and very thorough, answering all my questions! I would refer anyone to his office!

Jun 16, 2022

Staff is very friendly and helpful.

Jun 16, 2022

I always enjoy my visits to the office. The staff is welcoming and knowledgable. Dr Hayden and his assistant provide a thorough exam and plenty of time to answer questions and address concerns. I appreciate the high level of customer service you offer. Thank you all.

Jun 16, 2022

I loved my experience! Staff was very friendly and knowledgeable. Dr. Hayden was thorough and friendly and their is a WIDE selection of glasses to choose from. I won’t go anywhere else. I’ve already recommended it to people I work with!

Jun 15, 2022

Wonderful service as always

Jun 8, 2022

Dr. Hayden is always professional, courteous and caring. He is outstanding in sharing his knowledge in answering questions. His staff was very kind in assisting me to complete their survey!

Jun 7, 2022

Dr. Hayden clearly loves what he does and cares about his patients. He spends plenty of time with me and listens to my experiences to help decide what the best options are for me.

Jun 3, 2022

Been going here for ~15 years and the people are great, service is A+ and it’s the only doctors office I leave feeling better than worse! Thanks

Jun 3, 2022

Dr. Hayden is awesome! I love the state-of-the-art equipment, friendliness, and knowledgeable staff. Highly recommend Hayden Optometric!

May 27, 2022

Excellent visit and exam, I trust Dr. Hayden for all of my vision needs.

May 26, 2022

Excellent care. Exam was thorough and he spent a lot of time explaining everything. Wonderful personality that made you feel completely comfortable. The tip of his field. Highly recommend. The staff are efficient and on top of everything. Very clean and wonderful atmosphere

May 18, 2022

I recently had an issue with my eye ,and got in right away. The staff is the best very welcoming ! Dr. Hayden always sets you at ease while explaining everything that you need to know , while using all the modern technology. I highly recommend this doctor.

May 12, 2022

A great experience starting with checking in to buying my new classes.

May 11, 2022

I received a thorough exam. Dr. Hayden explained everything in detail and clearly and answered all my questions. He used the newest technology. I could not ask for better service and help.

May 11, 2022

As always for both of us, a congenial and productive eye exam. Friendly staff. Pleasant office. Well organized and efficient.

May 10, 2022

I have been going to Dr. Hayden for several years. He is the best! ~knowledge, personality, availability...the list goes on. The staff is wonderful! They are friendly and very helpful!

May 10, 2022

Excellent it was just fine the way it is

May 9, 2022

I felt very comfortable, the staff was great and the equipment’s high tech. Great experience!

May 5, 2022

Dr. Hayden is the best at service and the best at technology in the business.

May 5, 2022

I always have a great experience at Dr Hayden’s office. Everyone is helpful and I never have to wait.

May 4, 2022

From the minute you step in the door it's a great experience! Lovely decor; Staff is cheerful and helpful; and great, up to the minute equipment. Dr. Hayden is VERY knowledgeable, takes his time and explains everything. I am so happy that I transferred to this practice!

Apr 29, 2022

Staff are all wonderful! I’ve been going to Dr Hayden for years and wouldn’t think of going anywhere else!

Apr 27, 2022

Always 100% satisfied with Dr.Hayden and his staff.

Apr 27, 2022

Professional and knowledgeable

Apr 22, 2022

Your staff is friendly and courteous! Always a positive experience

Apr 18, 2022

Excellent Exam utilizing State of the Art instruments that allowed the Doctor to spend his time with me. Staff was excelent and very accommodating. Office was clean and well stocked with frames.

Apr 14, 2022

What a great office. So glad we now have a new eye doctor! Dr Hayden and his staff were all friendly, professional and seemed very competent with the most up to date equipment I have seen in an eye office . We were referred by a number of friends and they did not steer us wrong.

Apr 14, 2022

I can’t say enough positive things about Dr.Hayden and his staff. The level of care and quick response is exceptional. I was recommended to this office from a client of mine and could not be happier with my decision.

Apr 13, 2022

First visit. Very efficient operation!

Apr 13, 2022

Very good experience, staff friendly and patient. Dr. Hayden gave me a great exam and took time to explain everything to me.

Apr 5, 2022

Always good to see Joel, I always have a complete and total level of comfort in my visits.

Mar 29, 2022

Clean, quick and efficient. They give you the time you need but don't make you wait. My whole family uses Dr. H. He and his team are great.

Mar 28, 2022

Always greeted nicely and treated respectfully. I feel like dr. Hayden actually cares about me. He knows my name which is more than I can say for my last eye doctor of 16 years.

Mar 26, 2022

I called Dr. Hayden's office because my eyes were really bothering me. An appointment was immediately made for 3 hours. I came in and Dr. Hayden quickly made the diagnoses and gave me a prescription. I applied the medication and could immediately feel a difference. Thank you for the quick appointment and the excellent diagnoses.

Mar 25, 2022

Great Dr, staff and office! Frames are stylish and eye imaging technology probably saved my husband’s vision

Mar 18, 2022

Always a great experience!

Mar 16, 2022

Excellent across the board

Mar 16, 2022

It was nice quick and to the point, staff was great!!

Mar 11, 2022

Always a positive experience, the staff is helpful and welcoming and the space is inviting and I always feel I am important when being examined by Joel.

Mar 10, 2022

Very clean and nice office. Everyone is very friendly. Great experience going for my first time.

Mar 9, 2022

Always a pleasure visiting the practice. I have been a client for as long as I remember and I appreciate the technology that the practice continues to invest in. I feel like I am getting big city practice service and technology in a comfortable, friendly small town environment. Kudos!

Mar 9, 2022

Dr Hayden not only gives a thorough exam but always provides enough time for issues to be discussed. I had a particular situation regarding a potential ice surgery that I wanted to discuss with him in detail. I’m sure it took more time than the typical annual exam but he neither rushed me nor seemed distracted. He listened intently offered his advice and we discussed options for the future. He always gives his full attention whenever I need to speak with him and that’s not easy to find in today’s fast paced world. I always feel heard when discussing my eye care with Dr Hayden.

Mar 5, 2022

Great Staff. Great service. I highly recommend them

Mar 2, 2022

Fast and friendly. Very thorough. Amazing technology. Fantastic personality.

Mar 2, 2022

As always, Dr Hayden and his staff are very attentive and helpful. He is very informative regarding each question I ask. I have referred many people to his office in the past.

Mar 1, 2022

I had a very thorough and professional visit and exam as always!

Feb 26, 2022

I was impressed with your state of the art equipment. Your staff were efficient and very welcoming. The decore of the office was beautifully done. It had a warm and welcoming greeting.

Feb 25, 2022

Great appointment. Seen quickly.

Feb 22, 2022

Dr. Hayden and his staff are always the perfect blend of friendly folks you enjoy visiting and thorough professionalism that you can trust without reservation. I enjoy knowing that my eye health is good, as he explains his findings clearly during the visit. I'm looking forward to my new glasses and the perfect clarity I'll enjoy with them.

Feb 21, 2022

Dr. Hayden and his staff are top notch. Thorough, efficient and caring.

Feb 18, 2022

Hayden Optometric has always been great, besides our regular exam, if one of us has a problem we can always depend on being able to have an appointment. They are the best!!

Feb 18, 2022

Very professional setting. Dr Hayden was very personable and very good at explaining what he was doing.

Feb 17, 2022

By far the best experience yet in getting my annual eye exam and purchasing new glasses. The Hayden Team made it easy, seamless and friendly. Loved the new technology and the staff is super knowledgeable. Highly recommend going to Hayden Optometric.

Feb 16, 2022

A good exam that followed up my cataract duegery.

Feb 16, 2022

Awesome experience, Dr. Hayden is great and the office & staff are really nice

Feb 11, 2022

Always a pleasure to do business with Dr. Hayden

Feb 11, 2022

Excellent service. The Dr is very thorough.

Feb 11, 2022

Professional and excellent service

Feb 11, 2022

Excellent and caring as always!

Feb 11, 2022

I’ve been going to Dr. Hayden for years and am pleased with his service. His staff are friendly and knowledgeable.

Feb 11, 2022

Dr Hayden and his team once again scored a perfect 10! I've been going to Dr Hayden since he opened his practice some 20+ years ago. He loves to learn and is always on top of the latest technology. He's the best!

Feb 8, 2022

Everyone was helpful and friendly in my first visit. Dr. Hayden was eri able smd spent plenty of time getting to know me and my daughter. He took extra time to look for. Trial of contacts for me that are taking time to come when ordered so I could get my trial going right away. I definitely felt that everyone there cared about me. Thanks for a great first visit! I am glad I brought my family to this caring office!

Jan 30, 2022

I am very pleased with this eye practice. Dr. Hayden is great and so so nice. His staff is great as well. They are honest and caring. I highly recommend them.

Jan 29, 2022

We love Hayden Optometric. The culture of the office is warm and inviting, and Dr. Hayden is exceptionally personable and relatable. After visiting with him yesterday, my 11 year old said she wants to be an optometrist like Dr. Hayden. Pretty sure that's her highest compliment. My daughter is very petite for her age and hard to fit in glasses. I require thick lenses that also warrant a particular style of frame. The staff are always accommodating in helping us select and special order frames to suit our unique needs.

Jan 28, 2022

We love Dr Hayden! This is the one appointment that my girls actually look forward to! So friendly, never feel rushed and will answer any questions I have! Highly recommend him to everyone!

Jan 24, 2022

I called late morning with a very sore eye and within a couple of hours, was able to be seen by Dr. Hayden. 24 hours later the pain has reduced dramatically. My thanks to Dr. Hayden and his front office staff for making this happen!

Jan 21, 2022

The people behind the desk were very helpful since it was our first time there. The office was very clean and everyone handled our requests with ease. The doctor was very knowledgeable and extremely easy to converse with. He explained everything in detail and offered helpful hints for future vision issues.

Jan 17, 2022

We were disappointed with our experience and will be looking for another place moving forward. The front desk staff were not friendly and my son still cannot see out of his glasses. I was told on the phone there would be no cost to check his prescription due to billing insurance since he can't see through his glasses, and once there I was told I have to pay "only $45" (for some that can be a hardship) and they said that there is no way around that and that they don't bill that portion of the exam to insurance for anyone. Plus there is a mask mandate at glasses and optical offices and none of the 5 people at the checkin counter (who didn't even say hello to us) were wearing their masks. Very disappointed.

Jan 1, 2022

What a friendly place! Everyone on the staff was so helpful. Dr. Hayden was very thorough in his exam and did something I've never had before: used the Phoroptor (the thing that they figure out your prescription with) to show me the new prescription I needed, then switched the settings to show my current glasses setting. What a difference! It helped me feel confident about the need to switch and excited to get my new glasses.

Dec 29, 2021

I called in early on Monday, December 27th in significant pain and am disappointed that I was unable to get a short appointment on the same day. My appointment on the 28th only took 15 minutes. Due to Covid-19 I did not want to sit in the busy and congested emergency room waiting area at Mass Eye and Ear in Boston.

Dec 29, 2021

We couldn’t have asked for a better experience for our child’s first eye exam. Everyone was so nice, engaging, and patient. Thanks Dr. Hayden!

Dec 29, 2021

Me and my daughters have been going to Dr Hayden for many years. He has always been excellent. The only changes have been positive ones with always being on the forefront of technology. His demeanor is always pleasant no matter the age of the patient. I will always go to him for my eye needs!

Dec 29, 2021

An extremely pleasant experience and all my questions were answered. I would definitely recommend this to others.

Dec 29, 2021

Excellent service. Dr. Hayden made time for en emergency exam an still was thorough and made sure my injury was addressed.

Dec 23, 2021

Great office with friendly staff and eye care. My family and I have been going here for the last 7 years or so and have been very satisfied with all the services we’ve received.

Dec 21, 2021

Dr. Hayden is always professional and kind, as well as up to date on new innovations and technology. Best optometrist I have ever had.

Dec 9, 2021

Convenient location Beautiful office Super friendly staff Efficient visit

Dec 1, 2021

I was pleased with my eye exam however the associate informed me he could not find my BCBS plan for insurance. As a senior citizen and on a fixed income I found this annoying. It was the girl at the front desk that found my insurance information. I had provided my insurance information prior to my visit. I feel that associate should be better trained at this aspect of the job. My plan allows $150.00 towards glasses which is a significant amount to me. I will call my provider just to make sure because it is an important aspect of this visit.

Nov 19, 2021

I really liked Dr. Hayden and was impressed with the state of the art technology that made the test for the prisms so much easier than the one I had done some years ago. So glad Dr. Negahban recommended Dr. Hayden. My son who accompanied me was impressed also. Now I am hoping this new prescription will solve most of my vision problems. Sincerely, Mildred Foss

Nov 18, 2021

Dr Hayden is thorough, patient, skilled and up to date on all the latest techniques. His staff is knowledgeable & his technician, John, has a gift for finding the perfect new glasses for my face every time.

Nov 12, 2021

My annual eye exam went very smoothly. Almost no wait time, Dr. Hayden and all of his associates are very friendly, knowledgeable, and helpful. Dr. Hayden took time to answer all of my questions and provided great information for my on-going eye care.

Nov 12, 2021

I've been a patient for years. Compared to other practices I've been to, Hayden Optometric's state-of-the-art equipment results in my annual appointments being far less intrusive (no dilation) and more informative (on-screen viewing of my eyes accompanied by Joel Hayden's clear interpretation of the photos).

Nov 11, 2021

Customer Service by all staff was above and beyond what I ever expected!

Nov 8, 2021

Dr. Hayden is so personable and easy to talk to. The staff are all so friendly and the building is kept very clean. I won’t go anywhere else for my eye needs from now on.

Nov 3, 2021

Always happy with my visit! Staff is courteous and professional and very helpful! Dr. Hayden is the best! The only thing I would suggest is putting a little railing for those two steps inside the office, they sneak up on you! Good health to all!

Nov 3, 2021

I felt right at home! Dr. Hayden did a cool magic trick that I still don't know how he did it.. but it was cool! He was also very nice. Happy he will be my new eye doctor!

Oct 28, 2021

Great experience during my first visit. The entire team at Hayden Optometric were excellent, very efficiently ran office. I really appreciate how personable Dr. Hayden is, he spent time reviewing exam results with me and was not trying to push me into another pair of eyeglasses or anything as was often the case at my previous optometrist’s office. I’ll definitely be a returning patient!

Oct 18, 2021

Everything was fine again this year. The front desk girls should make sure we get our printed out prescription for eye glasses. My wife had to go back and ask.

Oct 17, 2021

Everyone was so nice and helpful. Place is very nice and didn't have a long wait to see the eye doctor. Very glad I went there.

Oct 16, 2021

Excellent service from the moment you walk in to the moment I left. It was for an annual eye exam with Dr Hayden who is fantastic. He is kind, professional and thorough. I also decided to order a new pair of glasses and working with Jen to find a new pair was a breeze. Jen was so helpful in deciding what pair looked best. Overall ....an excellent experience once again. Thank you!

Oct 15, 2021

Dr. Hayden proved once again his abilities as an eye doctor. I've been a patient for over 20 years and his experience and knowledge have paid dividends for my health many times - this visit was no exception.

Oct 14, 2021

Extremely Professional Service, From all Staff to Dr Hayden the visit and Appointment are exceptional

Oct 6, 2021

Great visit. Dr.Hayden ,as usual, very informative. Enjoy our interaction every time. Best eye doctor I've ever had.

Oct 4, 2021

Excellent service, great people work there, very friendly staff.

Oct 4, 2021

Good service, nice people

Oct 1, 2021

As always the service and attention I receive is excellent. I have been coming to see Dr Hayden for over 30 years and cannot imagine seeing anyone else for my eye care.

Oct 1, 2021

As always, a very thorough and professional experience.

Sep 28, 2021

Eye exam very fast and efficient.

Sep 28, 2021

Staff is very friendly & professional.

Sep 18, 2021

Dr Hayden always does a terrific job conducting a thorough eye exam, answering questions and addressing concerns. My family feels fortunate to revive such great care within our own town. Thanks Dr Hayden!

Sep 17, 2021

Excellent care and cutting edge technology that say goodbye to dilation procedure

Sep 16, 2021

Dr. Hayden and his staff were very professional, and did a great job explaining every detail about my vision to me. He saw me in person, and answered all of my questions. Highly recommend!

Sep 10, 2021

Always professional care.

Sep 9, 2021

Always a pleasure visiting the office.

Sep 9, 2021

Great people, professional and polite.

Sep 9, 2021

Dr.Hayden and all his staff are just wonderful.

Sep 4, 2021

My wonderful experience with this office began with my phone call to make an appointment. I spoke with Ashley, I has just lost my mom who had lived with me for 15 years. Ashley was extremely patient with my multiple request to hold so I could pull myself together. She asked all the right questions and got me an appointment promptly and much sooner than I expected. At visit each and every staff member were so attentive, it was like I was the only person there. The gals doing the tests needed prior to my visit with the doctor were both very knowledgeable and explained each test and what to expect. I no sooner got back to my chair in the waiting area, and I was called for my appointment with the eye doctor. What a pleasant surprise, he was calm, smiling, explained all my results, offered options and explained each in great detail, no pressure to make a decision on the spot! He did not sit there typing information into a desktop, as all Drs. Now do ((with their back to you). The entire visit was face to face, professional, extremely informative. The young man whom assisted me with choosing glasses and reviewing the lenses I would be getting was soft spoken, clear, definitely well educated. So, you might be thinking, I must be a relative, or I am being paid for this review, that is not the case. I would like to read this detailed review, if I was researching for a local eye dr. options., I highly recommend this office with confidence that you will be pleased.

Sep 3, 2021

Best dr and equipment I’ve ever had or seen. Very up to date. Unbelievable experience every time I go

Sep 3, 2021

My experience was awesome. It always is

Sep 2, 2021

My experience at the Hayden Office this past Monday was very successful. The Doctor that checked my eyes was very competent, pleasant . I felt very comfortable speaking with him. I appreciate this advoce re tthe redness around my eyes.

Aug 24, 2021

Excellent care and cordial committed staff. Joel Hayden has provided my eyecare for over a decade and has ensured my visual health and acuity.

Aug 24, 2021

This visit was a follow up visit post cataract surgery. It went very smoothly. There was minimum wait and the doctor was helpful.

Aug 21, 2021

I have been coming to Hayden Optometric since I was 9. Yesterday I got to bring my 5 year old in for her first ever eye exam and the girls were just so fantastic with then helping to try and get all the readings. Dr Hayden was also very patience answer all my questions and my daughters. Everyone went above and beyond and made a visit with a 5 years who can’t sit still easy and stress free!!!!

Aug 18, 2021

Very pleasant with the great customer service from the staff and the personal attention of Dr. Hayden.

Aug 13, 2021

Always very helpful with any questions that I have about my eye care. Staff is always very friendly and helpful.

Aug 11, 2021

Dr Hayden is one of the greatest eye doctors in the area. Dr Hayden goes above and beyond during a crisis. The office personnel are very friendly and supportive of every detail you may need.

Jul 30, 2021

Very professional optometry office with an attentive and friendly staff.

Jul 30, 2021

Staff was excellent and the exam was painless

Jul 27, 2021

Excellent care: professional and personalized and astonishing technology. I was thrilled not to have drops and could see on a large screen exactly what my optometrist saw. So cool. It was my first visit and I’ll never go anywhere else.

Jul 20, 2021

Great staff. Friendly. Professional. Dr. Hayden diagnosed a problem I'm having and quickly referred me to a surgeon. Thank you!

Jul 16, 2021

Everyone was professional and friendly. Dr. Hayden explained all the results of my exam thoroughly. I was very satisfied with my visit.

Jul 15, 2021

I have been a patient of Dr. Hayden for over 23 years and I continue to come back because of his knowledge, insights, use of current technologies and his genuine caring for his patients. His staff is also wonderful and they are always thorough as well.

Jul 9, 2021

What can I say. Wonderful doctor exceptional and caring staff. Would recommend to everyone

Jul 9, 2021

I found the front desk extremely helpful. the one issue is that I updated my phone number and it did not get to all systems. Dr. Hayden was fun and knowledgeable

Jul 8, 2021

Polite and courteous staff, very professional. Through exam and Dr. Hayden is always willing to take the time to explain options. Highly recommended

Jul 8, 2021

I have been going to Dr. Hayden for many years. And as always it is a pleasant experience. Answers all my questions and a very through exam.

Jul 7, 2021

As has been true for all of my appointments with Dr Hayden, everyone in the office is friendly and helpful. Dr Hayden makes an eye exam a relaxing experience with his friendly and caring personality. I get good care there.

Jul 7, 2021

Staff was welcoming, friendly, and helpful. Eye exam was thorough and I felt like the doctor took the time to discuss everything with me and answer all my questions. They helped me learn how to use contacts as well!

Jul 7, 2021

So refreshing! Finally an eye appointment that was friendly right from the start!! Love the experience of actually seeing what is behind my eyes and the explanation of the entire picture as well as tips to promote better eye health. Best of all, extreemly painless on the wallet. My new eye care is: HAYDEN OPTOMETRIC!!!!

Jul 2, 2021

My annual visit was quick, efficient, thorough and always professional. The staff is friendly and courteous as well as helpful in not only explaining my results but even with selecting eyeglass frames! Hands down, the best office staff of any!

Jun 28, 2021

Very helpful and insightful conversations with Dr. Hayden

Jun 25, 2021

I remember when Dr. Hayden first opened his practice in Mansfield and am grateful my eyes have been in his care ever since. The office has state of the art equipment and his group of professional and friendly staff ensure your visit is a pleasant experience.

Jun 25, 2021

Very professional and courteous. I was in and out quickly. Costs are very competitive.

Jun 15, 2021

It's always a pleasant experience at Hayden Optometric. Joel and his staff are friendly, helpful and always professional. Thanks!

Jun 12, 2021

Hayden Optometric offers excellent eye exams, friendly and caring customer service, and professionalism!

Jun 12, 2021

Outstanding office workers and medical staff Thank you Robert Salvo Sr

Jun 11, 2021

Dr Hayden listened to my concerns and the took time to explain the tests he performed and their results. We discussed a care plan specific to my eye disease and what I would need for glasses to get the best vision results possible. I would highly recommend him to anyone seeking caring and professional vision services.

Jun 10, 2021

The exams take little time due to the high skill level of the staff and the modern techniques used.

Jun 9, 2021

Hayden Optometric, Inc. is a very clean and comfortable office to visit. The staff there was friendly and knowledgeable, and I include every staff member I met during my visit. Dr. Wise was prompt and very thorough, and like Dr. Hayden, gave very clear and succinct explanations of how my exam went. I felt comfortable that I was getting the best eye exam possible.

Jun 8, 2021

I HAVE BEEN GOING TO THE EYE DOCTOR FOR ABOUT 60 YEARS AND THIS HAS GOT TO BE THE BEST EYE EXAM I HAVE EVER HAD, I WAS VERY PLEASED WITH EVERYTHING. DOCTOR HAYDEN IS A TRUE PROFESSIONAL, HE EXPLAINS EVERYTHING AND ALL OF THE STAFF IS GREAT.

Jun 2, 2021

Had my first eye appointment with Hayden Optometric last week - great experience! The ladies at the front desk were all so friendly and helpful - and Dr. Wise explained everything to me in detail and answered all my questions. My exam was quick, thorough and easy! I am so happy I listened to the recommendations to come to Hayden Optometric!

May 25, 2021

Dr. Hayden and his team are outstanding. They welcome you with warmth when you arrive and move the process along at a good pace. Dr. Hayden has a good feel for his craft and is very thorough on his examination. I can recommend anyone and everyone to Dr. Hayden and his staff they are second to none!

May 23, 2021

I have been going to see Dr. Hayden for 20 years, and he has always treated me as a person first, and patient second - but both at the highest level of attention and professionalism. He listens very well, and does a great job of explaining results, using the technology they have as visual confirmation of his findings, and talks thru options as needed. I trust Dr. Hayden to have my best interests in the forefront, and provide me with the care possible.

May 19, 2021

Everyone at Hayden Optometric was wonderful when I had a corneal abrasion. They got me right in and had me feeling better in minutes.

May 15, 2021

Great personalized service from all the staff at Hayden Optometric !

May 14, 2021

Good not get any better . Awesome people great service and eye care.

May 14, 2021

Fantastic experience for my first time there.

May 11, 2021

I was just seen for the first time at Dr. Hayden’s office. He was phenomenal! He answered all my questions and explained everything in detail to me. The workers at the front desk were wonderful and very friendly! I would highly recommend Dr. Hayden!

May 7, 2021

Great care, excellent doctors, the very best!

May 2, 2021

Very satisfied with my last visit with Dr.Hayden, very thorough and personable, great Dr. and would highly recommend.

Apr 21, 2021

Dr. Hayden and his staff were able to efficiently take care of my vision needs, especially since my prescription was not an easy one.

Apr 20, 2021

My first visit, Dr. Hayden was recommended by my close friend who has been his patient for many years. Friendly and capable staff, thorough exam from Dr. Hayden. Very impressed with technology used. Overall, very pleased.

Apr 16, 2021

It is refreshing today to find a business where the doctor and staff are actually enjoyable to deal with. Personality abounds AND I got a great eye exam!

Apr 14, 2021

This was my first visit to Hayden Optometric and I couldn't be more pleased with my experience. The staff was friendly and knowledgeable. Dr Hayden took the time to answer any questions I had and explain the best options for lenses He also went over ways I could improve my overall eye care/health to prevent future eye conditions that run in my family. The staff was diligent in wiping everything down in between patients, which alleviated any concerns I had during the pandemic. Overall a very positive experience.

Apr 11, 2021

I have been a patient of Dr. Hayden for years, and greatly appreciate his positive attitude, honestly, and his guidance. He has been advising me to get Lasik for years, and I finally went for it. I am thrilled, but even more so with his aftercare.

Apr 10, 2021

I wouldn’t change a thing! Great Dr and staff Good people who really care. 😊

Apr 10, 2021

It was my first visit at Hayden Optometric an I would recommend it to friends. Your service was excellent and all the eye machines were up to date. It was a very comfortable feeling from the moment I walked in. Everyone was very pleasant . Thank you ..

Apr 7, 2021

Great, friendly, knowledgeable place to go for all of your eye care needs.

Apr 1, 2021

I appreciate the courtesy and knowledge of the whole Hayden Optometric family. I have been going there for years and have confidence that any concerns that I may have about my eyes is addressed.

Apr 1, 2021

It is always great to visit this office....very friendly associates that make you feel welcome and answer and address any questions or concerns quickly! Dr. Hayden is one of the best....always feel like our vision is in good hands. Thanks

Mar 31, 2021

As always, Hayden Optometric displays excellence in customer care. Reception staf, tech, and of cours Dr. hatden are the best. Dr. Hayden diagnosed an new eye issue, discussed the condition, and referred me to opthamolgy specialist.

Mar 31, 2021

I've moved, I've changed jobs and insurance, and as of right now, Dr. Hayden is out-of-network. I STILL go here because it is the best eye care, the best staff, and the best doctor. I appreciate the thorough evaluations, careful Covid-19 protocols, and timely appointments. Hard to find a new eye doctor when the bar is set this high - so I'll be driving out of my way this time next year as well.

Mar 31, 2021

Always a pleasure seeing Dr. Hayden and his staff. Very professional. Very Clean (especially in the times we're living in today). Very quick, too!

Mar 26, 2021

Office staff is knowledgeable, friendly and very helpful, especially with insurance billing. Dr. Hayden is awesome, despite his patient load he always makes me feel as if I'm his only patient, in the office. Very knowledgeable doctor using the latest technology to help his patients.

Mar 24, 2021

I had emergency and they took me in right away. My contact was stuck in my eye and the pain was unbearable. Still hurts today. They rushed to get me comfortable with numbing drops while dr Hayden finished up his appt. staff and dr Hayden are amazing!!! Will never go anywhere else and I live in Franklin. Very classy establishment. Thank u guys

Mar 17, 2021

Always a pleasure to see Dr. Hayden. He and his entire staff all always pleasant and thorough. Any concerns are addressed. The exam is easy and the patient is made to feel very comfortable.

Mar 14, 2021

Friendly, knowledgeable and efficient. Great experience!

Mar 9, 2021

I always feel cared for and important when I visit Hayden. Joel is always a pleasure to deal with and you can feel his passion for what he does.

Mar 5, 2021

As always at Hayden Optometric I had several tests and also was asked if I had any quwastions. Dr. Hayden does take the time to explain the test and answer any questions I have. He takes the time to make sure you understand any questions you might have. You are not rushed in and out.

Mar 5, 2021

Everyone working was extremely pleasant. Information was delivered in a manner in which I could understand. For my first eye appointment, I felt completely comfortable.

Mar 4, 2021

Dr. Hayden and his office staff are excellent!

Mar 3, 2021

The doctors and most of your team members were great. However there was one front desk staff that was not. I recently came in for my first appointment and choose this location because of the great reviews on Google. I provided my information, insurance card, etc as asked. I'm under my husbands insurance (we have a family plan) so my insurance card is under his name. One of the woman at the front desk says very loudly "that's not even her card it says (insert my husbands name) on it!". The woman did not notice I was standing near by and I quickly told them that it was my husbands insurance card and I was covered in his plan. The way she said that was as if I was intentionally giving her a wrong insurance and made me feel unwelcomed and frankly awkward. She then told the other staff member to check and make sure I was listed under that coverage plan which she said she did and I was there. Having managed a medical practice previously I fully understand the the process of verifying insurance. My feedback to that specific staff member is her tone and how she says things can be interpreted in a negative way by a patient (which I did). She could have simply asked me about my insurance card instead of saying (very loudly) that is wasn't my insurance card. It's unfortunate that one interaction will deter me from coming back to this practice as everyone else was very friendly and curteous.

Feb 27, 2021

Excellent overall experience! Timely, clean and friendly!!!

Feb 26, 2021

Excellent doctor and staff with state of the art technology.

Feb 25, 2021

Dr. Hayden is terrific! Takes eye health and vision correction to the next level. Loves a challenge and is certainly the most "current" eye doctor I have ever met. Really cares about his patients and takes the time to get to know them.

Feb 25, 2021

Everything was good....just want to rid myself of this infection in my eyd.

Feb 25, 2021

Dr. Wise was very thorough, kind and professional. I had some concerns and he put my mind at ease.

Feb 23, 2021

After going to a annual appointment the doctor discovered I had a cataract. He was very helpful with the information and options. This practice has always been warm and welcome with all of my visits.

Feb 23, 2021

Very efficient staff and very updated equipment and procedures.

Feb 20, 2021

Dr Hayden is always attentive to any eye issues that I am having. He takes the time to listen and understanding what I try and convey and then takes the time to see what’s going on and what can be done to better my vision. He never rushes during the exam he’s professional, thorough and a pleasure to chat with. This is an excellent dr in every way.

Feb 20, 2021

My annual eye exam has never been as enjoyable and pleasant as it is at Dr. Hayden's office. His staff is all welcoming, friendly and professional, and he is the most thorough and comprehensive eye doctor I've ever been seen by (in well over 5 decades now). He'll make you feel very comfortable as he explains your results and insures your understanding of his findings, all while sharing a laugh now and then.

Feb 18, 2021

My appointment was very informative as to the condition of my eyes and what is needed to be done in the near future.

Feb 18, 2021

Always a very thorough process. Dr. Hayden and staff truly care about the work they do. My family and I love coming to this office.

Feb 12, 2021

The most friendly and professional practice with explanations and details about the entire eye exam with the most current technology.

Feb 8, 2021

Everyone was knowledgeable and friendly

Feb 6, 2021

I'm a relatively new patient to this practice. I have to say I'm very impressed with the two times I've been. They are gracious, accomodating, office has current technology, office maintains proper cleaniness protocol's and the Dr Hayden has been terrific! Even sent my husband there ...so highly recommend.

Feb 5, 2021