Hartsdale Family Eyecare

Dr. Arlene Schwartz

Star Star Star Star Star 112 Reviews

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Reviews

StarStarStarStarStar Dr. Scwartz has been Determined and wonderfull... —    (Patient since 2018)

Dr. Scwartz has been Determined and wonderfully patient to fit my Contacts properly


StarStarStarStarStar Dr Schwartz and staff are amazing!  —    (Patient since 2018)

Dr Schwartz and staff are amazing!


StarStarStarStarStar Dr. Schwartz--excellent eye doctor. —    (Patient since 2019)

Found in Dr. Schwartz conveniently located and who lived up to the top reviews. She is a skilled professional, who educates her patients about conditions of the eye and provides excellent care.


StarStarStarStarStar  —    (Patient since 2017)

I have been a patient of Dr. Schwartz for approximately 5 years. While I have usually had to wait past my appointment time to be seen, the personalized care and attention given once seen compensates for the wait. The testing she employs and then explains gives me added confidence that she will detect any issues with my vision. She is realistic in what can be done to address any issues I present.


StarStarStarStarStar Jadranka Marinkovic —    (Patient since 2017)

Dr. Schwartz and her team are the best.


StarStarStarStarStar Highly Recommend! —    (Patient since 2019)

Dr. Schwartz gave me substantial office time so that I thoroughly understood my eye issues. She was extremely knowledgeable, answered all my questions, and I felt confident with her recommendations. I would highly recommend her as an optometrist!


StarStarStarStarStar Now able to wear comfortable lenses —    (Patient since 2019)

First time i have been able to wear comfortable contacts and see ckearly. The most pleasant experience. Everyone is so patient helping me get them in and out.


StarStarStarStarStar Customer service is very important, Hartsdale F... —    (Patient since 2018)

Customer service is very important, Hartsdale Family Eyecare were excellent


StarStarStarStarStar Dr. Schwartz is one of the best optometrists t... —    (Patient since 2018)

Dr. Schwartz is one of the best optometrists that i have ever been to. She is caring, knowledgable and never pushy. I have been a patient for 15 years and even now that i do not live close to the office.. i make sure to not miss my visits and i take the train from the city.


StarStarStarStarStar Superb!  —    (Patient since 2018)

Superb! I was referred to Dr. Schwartz by my personal opthomologist some 10 years ago. I had congenital cataracts, removed atv6 months. I have been wearing contacts for many years. Various problems all along - until my referralmtonDr. Schwartz. She and staff are excellent to address my problems. I highly recommend her!!!


StarStarStarStarStar Good, friendly Doctor. —    (Patient since 2017)

Come for my daughter's near sight problem. Treated with hard contact lens, improved dramatically. Very friendly, professional. Would recommend.


StarStarStarStarStar Dr. Schwartz... —    (Patient since 2017)

Dr. Schwartz is the most caring and passionate doctor I have ever visited. Even when she was on vacation she was checking on me. The amount of guidance and support that she gave me is unprecedented nowadays. Thank you Dr. Schwartz for everything you've done it for me.


StarStarStarStarStar Had to see Dr. Schwartz for an illness visit, t... —    (Patient since 2017)

Had to see Dr. Schwartz for an illness visit, the staff fit me in, got seen by MD, got my prescription sent in and was able to pick up my medication on the way home. Always happy with the treatment from the entire staff at Hartsdale Family Eyecare.


StarStarStarStarStar Wonderful, super competent staff that is a plea... —    (Patient since 2017)

Wonderful, super competent staff that is a pleasure to work with. Have been going here for 20 years and couldn't be happier. Great for both glasses and contact lenses. Shout out to Dr. Schwartz and Lori!


StarStarStarStarStar Great place. I always appreciated the excellent... —    (Patient since 2017)

Great place. I always appreciated the excellent service I get.


StarStarStarStarStar I was yesterday for the first time to see Dr Ar... —    (Patient since 2018)

I was yesterday for the first time to see Dr Arlene and I was impressed with her way to explain everything her patience and she made me feel very comfortable I will strongly recommend her , excellent service The stuff is absolutely delightful.


StarStarStarStarStar First visit. Very friendly, professional and ef... —    (Patient since 2019)

First visit. Very friendly, professional and efficient. Beautiful and quality eyeglass frames. thanks


StarStarStarStarStar Always perfect, love you, your people and thoro... —    (Patient since 2018)

Always perfect, love you, your people and thoroughness of the examination..... Kathy Abrahamson


StarStarStarStarNo Star High Praise —    (Patient since 2017)

I had a horrific injury to my left eye. Doctor Schwartz was recommended to fit me with contact lenses, especially for the left eye. Her chair side manner is exceptional because my left eye had very little vision. It wasn't easy to get vision for the eye but Doctor Schwartz continued to encourage me that she would be successful in achieving the best possible vision for me. Through the entire process, Doctor Schwartz was professional and patient. Thanks to Doctor my vision is much improved. She is the ultimate professional and her staff were polite, friendly and very helpful. Thank you!


StarStarStarStarStar An excellent mix of friendliness and profession... — 

An excellent mix of friendliness and professionalism. Dr. Schwartz and her staff were excellent and, at the same time, warm and genial.


StarStarStarStarStar Family We Care!!! Not just Eyecare. —    (Patient since 2018)

Everybody truly cares for me as a patient. Name should be Fanily We Care!


StarStarStarStarStar Visits always pleasant and treated well —    (Patient since 2018)

Visits always pleasant and treated well


StarStarStarStarStar Great, personalized service  —    (Patient since 2019)

Dr. Schwartz and her staff always provide customized, caring and expert service. They are willing to spend the time to resolve issues and get you seeing clearly. Dr. Schwartz has the latest equipment which means I get a thorough exam using the latest technology. They are dedicated to patient satisfaction!


StarStarStarStarStar I find that I often have to wait quite a long t... —    (Patient since 2019)

I find that I often have to wait quite a long time to see the doctor.


StarStarStarStarStar thank you for fitting me into your schedule . —    (Patient since 2018)

thank you for fitting me into your schedule yesterday, when i had an eye emergency. your staff is always professional and kind


StarStarStarStarStar I always get the same high level of care and co... —    (Patient since 2018)

I always get the same high level of care and concern whenever I visit Hartsdale Family Eyecare.


StarStarStarStarStar Great experience. The doctor was thourogh and g... —    (Patient since 2018)

Great experience. The doctor was thorough and gave her honest advise. I recommend Dr. Arlene Schwartz to anyone in the area!


StarStarStarStarStar  — 

Excellent service, friendly, efficient, and thorough.


StarStarStarStarStar Wonderful and thorough as always! —    (Patient since 2017)

Wonderful and thorough as always!


StarStarStarStarStar Cuf —    (Patient since 2017)

Excellent experience. Staff attentive and courteous!


StarStarStarStarStar Recent check-up with Dr. Schwatrz —    (Patient since 2018)

Dr. Schwartz and her staff are always very attentive to my needs when I come for a check-up. My results are thoroughly explained and I never leave thinking that I did not know what was happening.


StarStarStarStarStar Outstanding commitment, dedication, service and... —    (Patient since 2018)

Outstanding commitment, dedication, service and attention


StarStarStarStarStar Excellent service. All of the staff are ... —    (Patient since 2017)

Excellent service. All of the staff are extremely professional.


StarStarStarStarStar The customer is and always excellent.... —    (Patient since 2018)

The customer is and always excellent.


StarStarStarStarStar Patricia A. Grabel —    (Patient since 2017)

Everyone was very professional, kind and thoughtful and it was a pleasure to be treated in your office.


StarStarStarStarStar As always, professional and courteous. ... —    (Patient since 2017)

As always, professional and courteous.


StarStarStarStarStar Excellent Eye Care  —    (Patient since 2018)

I've been a patient since 1985 and continue to return annually since moving out of state in 2014. I have strong confidence with Dr.Schwartz commitment to doing all she can based on my situational history.


StarStarStarStarStar helpful appointment reminders!... —    (Patient since 2018)

helpful appointment reminders!


StarStarStarStarStar Staff is courteous and the wait time was very sho... —    (Patient since 2018)

Staff is courteous and the wait time was very short. The exams are though and Dr Schwartz takes time to answer questions.


StarStarStarStarStar Appointmet was right on schedule and completed ef... —    (Patient since 2018)

Appointment was right on schedule and completed efficiently


StarStarStarStarStar  —    (Patient since 2017)

Dr. Schwartz is extremely knowledgeable, caring and concerned for her patients' well being. She and her staff are friendly and are there to answer any questions that may arise. Always feel I am in good hands when I leave my visit with Dr. Schwartz.


StarStarStarStarStar None. —    (Patient since 2019)

We do carry on.... Love the conversation


StarStarStarStarStar Friendly and very professional... — 

Friendly and very professional


StarStarStarStarNo Star Great attentive and thorough service/examination. Long wait times though. ... — 

Great attentive and thorough service/examination. Long wait times though.


StarStarStarStarStar  —    (Patient since 2018)

If professional, caring, smart, friendly service is important to you, then you and your family should have your eyes examined here!


StarStarStarStarStar  —    (Patient since 2018)

Ever since Dr, Schwartz took over this practice from Dr. Michael Kirsch I have been a patient of hers. I have found her to be a very caring, personable,, as well as knowledgeable and thorough, doctor who through the years has taken very good care of me and my eyes!


StarStarStarStarStar Excellent review, very kind and willing to help! Did not rush you out the door like a lot of docto... —    (Patient since 2018)

Excellent review, very kind and willing to help! Did not rush you out the door like a lot of doctors do.


StarStarStarStarStar In Appreciation —    (Patient since 2018)

You are tops! Engagement, sincerity, knowledge, trust!


StarStarStarStarStar Awesome! Best visit yet. —    (Patient since 2018)

Excellent service from the check up to selecting eyeglasses! Great staffing upgrades!


StarStarStarStarStar Nice, but you're never on time... — 

Nice, but you're never on time


StarStarStarStarStar The website provides a lot of information about the practice. It was easy to find with a google se... — 

The website provides a lot of information about the practice. It was easy to find with a google search for ortho-k. I like that you could fill out a form for the best times for an appointment.


StarStarStarStarStar Very thorough exam —    (Patient since 2017)

Great support from Jillian and Erin.


StarStarStarStarStar  —    (Patient since 2018)

Yesterday was my first visit to Hartsdale Family Eyecare, I don't know if I could express how amazing Dr. Schwarts is. My experience was so overwhelming. I left the visit thinking I have never been to a doctors office where the Dr. and staff treated you with such professionalism, kindness and compassion. Yes, this is what we should all expect but, Hartsdale Family Eyecare went above an beyond. I am so glad I chose Hartsdale Family Eyecare. Thank you so very much Dr. Schwarts and staff.


StarStarStarStarStar  —    (Patient since 2017)

Dr. Arlene Schwartz and her staff are very professional and pleasant. All tests are done in a timely manner.


StarStarStarStarStar change nothing. all was good and appreciated. —    (Patient since 2018)

change nothing. all was good and appreciated.


StarStarStarStarStar Great First Impression. —    (Patient since 2018)

Very nice initial visit. The doctor and her staff made me very comfortably.It's obvious that Dr. Schwartz is a brillant doctor and she is warm and comforting. Thank you.


StarStarStarStarStar I was very pleased with the service receivedThanksAna — 

I was very pleased with the service received Thanks Ana


StarStarStarStarStar already referred my wife and she ordered glasses today. —    (Patient since 2018)

already referred my wife and she ordered glasses today.


StarStarStarStarStar I had a wonderful visit! —    (Patient since 2018)

I had a wonderful visit with Dr. Schwartz and of course Laurie yesterday! I'm trying to wear contacts once again and I think this time it is going to work. I had them on until 9:00 last night and am wearing a set to work again today! I feel good! Thanks! Karen Abbate


StarStarStarStarStar everything is perfect........thank you!  —    (Patient since 2019)

everything is perfect........thank you!


StarStarStarStarStar just pick up the pace. It seemed to go on forever. — 

just pick up the pace. It seemed to go on forever.


StarStarStarStarStar I absolutely adore coming to Hartsdale eye care! Arlene and her staff are Wonderful! —    (Patient since 2017)

I absolutely adore coming to Hartsdale eye care! Arlene and her staff are Wonderful!


StarStarStarStarStar I have already mentioned that Gillian should say, "Hello, I'm Gillian, Dr. Schwarz's assistant —    (Patient since 2017)

I have already mentioned that Gillian should say, "Hello, I'm Gillian, Dr. Schwarz's assistant. I'll be doing some preliminary tests." She is great but I was completely confused by several minutes of being led around with no idea of who she was and what she was doing. Afterward, I saw how smart she is, and how lovely. I think she is really, really smart! I came in a a weird time so everything was sort of helterskelter, and everyone was trying to get settled, so they didn't exactly greet me, but I don't mind that at all. I'm "family." I like how thorough Arlene is. I like the graphics that make clear what "narrow" angles are. Etc. Understanding is my tranquilizer.


StarStarNo StarNo StarNo Star The appointment for an eye exam took 2 hours.6.30 to 8.30 — 

The appointment for an eye exam took 2 hours.6.30 to 8.30 since Arlene kept Rohit waiting while attending to 2 other patients.We were asked to return to obtain a contact lens prescription hence our visit is not conclusive .It was surprsing to see that we had to request for the eye prescription several times. I would prefer to buy my contacts from my store of preference but it seemed that there is an expectation to buy the lenses from them.There needs to be a segregation of her skills and the sales of her eyeware.If they r interrelated she may lose customers who like her skils as an optometrist but not her eyeware being sold at her location. Customers should have their choice as to where they would like to buy their contacts or eyeware.Its extremely unprofessional to attend on other patients while keeping an existing one waiting plus not being apologetic about it.


StarStarStarStarStar very professional office with state of the art equipment.  — 

very professional office with state of the art equipment.


StarStarStarStarStar the only thing was Dr. Schwartz administered a test that Iwas charged for at the end of the appt —    (Patient since 2017)

the only thing was Dr. Schwartz administered a test that Iwas charged for at the end of the appt. out of pocket. I would have preferred to know this prior to test because I do see another doctor and he may administer the same test. I pay out of pocket completely for the cornea specialist and want to avoid duplication especially when things are not covered.


StarStarStarStarStar We've been with Hartsdale Family Eyecare for years because of the personal and professional... —    (Patient since 2018)

We've been with Hartsdale Family Eyecare for years because of the personal and professional attention to detail. Above all everyone treats us with loving special care! What more could you ask for! ❤️🤓


StarStarStarStarStar excellent, better than my previous optometrist lens crafters in peekskill — 

excellent, better than my previous optometrist lens crafters in peekskill


StarStarStarStarNo Star February visit — 

Professional, informative & timely.


StarStarStarStarStar Great Doctor —    (Patient since 2018)

Dr Schwartz is an amazing person who always gives 110%. She makes sure to give a thorough exam and she explains everything.


StarStarStarStarStar If one requires optical service, GO HERE. —    (Patient since 2017)

If one requires optical service, GO HERE.


StarStarStarStarStar I have been seeing Dr. Schwartz since she bought the practice from Dr —    (Patient since 2018)

I have been seeing Dr. Schwartz since she bought the practice from Dr. Kirsch many years ago and I will continue to be a patient of hers. Why? Because of her expertise in the field and her high level of caring she extends to her patients.


StarStarStarStarStar 5 star review —    (Patient since 2017)

Your office and your whole operation is the BEST!!! Susie and I love u all!!!😍👀🤓


StarStarStarStarStar It would have been helpful to have been told when I verified my appointment that I should come in... —    (Patient since 2017)

It would have been helpful to have been told when I verified my appointment that I should come in wearing my old lenses. I would have rated the appointment higher had I not had to wait. I was not greeted as no on was in the reception area until almost a 1/2 hour after I arrived. Usually, there is a "proper" greeting.


StarStarStarStarStar Dr Schwartz was fabulous with my 7 year old twins — 

Dr Schwartz was fabulous with my 7 year old twins. They both loved seeing the doctor and look forward to the next visit.


StarStarStarStarStar Excellent attention, thank you —    (Patient since 2018)

Excellent attention, thank you


StarStarStarStarStar As usual, Arlene explored every option and made sure to tell me about new procedures and... —    (Patient since 2017)

As usual, Arlene explored every option and made sure to tell me about new procedures and possibilities. She researches all the latest tools and techniques to insure that her patients have the best possible sight. I am always impressed by this. Nothing is "routine" because she is always looking for aids to better sight. Even with children, she works on eye therapy to help them learn better. She is the best, as is her staff!!


StarStarStarNo StarNo Star Great place to have your Eyes looked at  —    (Patient since 2018)

Friendly , pleasant , convenient and interesting


StarStarStarStarStar I felt the whole experience was wonderful and that the Dr —    (Patient since 2017)

I felt the whole experience was wonderful and I loved that the Dr. was willing to sit down with me and listen to my concerns.


StarStarStarStarStar Personable and very strong team. —    (Patient since 2017)

Personable and very strong team.


StarStarStarStarStar You were all wonderful!! There was no one right at the desk when I came in but someone came out a... —    (Patient since 2018)

You were all wonderful!! There was no one right at the desk when I came in but someone came out a little after I arrived. You are all the best!!


StarStarStarStarStar excellent —    (Patient since 2017)

as always, I am completely satisfied with my visit


StarStarStarStarStar Great experience. —    (Patient since 2017)

I am relatively new to Westchester and was unhappy with my last eye doctor experience. But Dr. Schwartz addressed my allergy problems thoroughly and gave me new recommendations for glasses and contact lens use. I am very happy to have switched doctors and come here!


StarStarStarStarStar Excellent care — 

Dr Schwartz is terrific. She is always keeping up to date on new options for eye care and is always genuinely concerned for her patients well being.


StarStarNo StarNo StarNo Star Personnel - the receptionist has zero, appears incompetent —    (Patient since 2018)

Personnel - the receptionist has zero, appears incompetent. During the visit not only was she unprofessional to me I witnessed her be unprofessional to Dr. Schwartz pertaining to the insurance related issue. At the conclusion of my visit when attempting to pay for services she refused to conduct the transaction, the receptionist had another assistant perform her duties. I have been a patient for over 30 years and must say she is the worst. I will never have any dealings with her. If it was not for her unprofessional, incompetent and outright abrasive demeanor I would rate this review much higher.


StarStarStarStarStar They made me feel as comfortable as possible, considering that I deem these exams to be TORTURE! — 

They made me feel as comfortable as possible, considering that I deem these exams to be TORTURE!


StarStarStarStarStar Nothing to change! — 

Very thorough exam. Even though I'm not in this area for most of the year I wait to come back, knowing I'll get quality care!


StarStarStarStarStar Great experience! —    (Patient since 2018)

I had an acute event in my eye and needed help quickly. Dr. Schwartz made herself available on very short notice, provided a correct diagnosis and put me at ease. Thankfully, nothing major had happened in my eye, but I decided to keep Dr. Schwartz as my primary Dr. for eye care. She is knowledgeable, personable, professional and caring. Her staff is also very friendly and efficient.


StarStarStarStarStar i was disappoint there are only few choices of frame. —    (Patient since 0001)

i was disappoint there are only few choices of frame.


StarStarStarStarStar Feel very confident that I am in good hands. —    (Patient since 2017)

Feel very confident that I am in good hands.


StarStarStarStarStar Always love seeing you and Laurie —    (Patient since 2018)

Always love seeing you and Laurie


StarStarStarStarStar A happy camper —    (Patient since 2017)

While I was there for my examination I felt like a king. Every body was so helpful. Even as Dr Arlene and my self were choosing a pair of glasses she asked the receptionist to come over a give her option on which pair looked best on me. Professionals. Thanks guys


StarStarStarStarStar A very good visit —    (Patient since 2018)

This was a very good visit, timely, reassuring, and pleasant.


StarStarStarStarStar I feel Dr Schwartz is highly motivated to do the best for her clients and keeps herself well... —    (Patient since 2018)

I feel Dr Schwartz is highly motivated to do the best for her clients and keeps herself well informed and on the leading edge of her profession. Unfortunately she is expensive, which has motivated me to try other optometrists (not fruitful) and hold out for as long as possible between visits.


StarStarStarStarStar More varied reading matter in waiting room. Water fountain would be good.)6 —    (Patient since 2017)

More varied reading matter in waiting room. Water fountain would be good.)6


StarStarStarStarStar As always, my visit was enjoyable and personable. —    (Patient since 2017)

As always, my visit was enjoyable and personable.


StarStarStarStarStar Great appointment. Staff pleasant and knowledgeable. Dr —    (Patient since 2017)

Great appointment. Staff pleasant and knowledgeable. Dr. Schwartz is amazing and actually picked out such a nice frame for me.


StarStarStarStarStar As usual, everyone was pleasant, thorough and happy to answer any questions I had —    (Patient since 2018)

As usual, everyone was pleasant, thorough and happy to answer any questions I had. Its always a good experience visiting Dr. Schwartz and Staff.


StarStarStarStarStar my eye exam  —    (Patient since 2018)

I have been going to Hartsdale Family Eye for years and as long as they are there I will continue to go to them... They treat me like family I wouldn't go anywhere else.


StarStarStarStarStar it would be nice if you had coffee and "something" along with it, in the waiting room —    (Patient since 2018)

it would be nice if you had coffee and "something" along with it, in the waiting room. The Staff is terrific and Dr. Arlene is the BEST. Mark


StarStarStarStarStar Always is a pleasure to see the Doctor and staff. Excellent service visit, as always is su — 

Always is a pleasure to see the Doctor and staff. Excellent service visit, as always is superb!!!!


StarStarStarStarStar great services. wait time is too long, especially for kids who have lots of homework. —    (Patient since 2017)

great services. wait time is too long, especially for kids who have lots of homework.


StarStarStarStarNo Star Great Doctpr —    (Patient since 2018)

I recommend this practice to everyone for tlc


StarStarStarStarStar Each time I have an appt it seems I have to wait so long due to short-handed situations. —    (Patient since 2017)

Each time I have an appt it seems I have to wait so long due to short-handed situations.


StarStarStarStarStar As always, I feel like a person, not just an insurance number when I'm there —    (Patient since 2018)

As always, I feel like a person, not just an insurance number when I'm there. I would highly recommend.


StarStarStarStarNo Star Please offer to give patients their new eye exam prescriptions — 

Please offer to give patients their new eye exam prescriptions


StarStarStarStarNo Star Genuine Care — 

Each member of the staff was very nice, seemed genuinely interested in each of the patients and spent the time to explain and suggest care options.


StarStarStarStarStar Very happy overall —    (Patient since 2018)

Everyone was very positive and nice to work with.


StarStarStarStarStar Everything excellent, am more than glad to know my eyes are in such good hands, could not get... —    (Patient since 2018)

Everything excellent, am more than glad to know my eyes are in such good hands, could not get better attention and professional service,thank you


StarStarStarStarStar Arlene Schwartz is one in a million! She goes beyond what is required and often diagnoses... —    (Patient since 2017)

Arlene Schwartz is one in a million! She goes beyond what is required and often diagnoses problems that no one else has detected. Besides being an amazing diagnostician, she cares deeply about her patients and will not rest until she has the best solution for each and every one. When I was having severe problems which were caused by a benign tumor, she called me on the weekend at home to discuss possibilities and research she was doing on my behalf. I would never go to any other eye doctor. Arlene is the best!!!!!!


StarStarStarStarStar I enjoyed my visit! An excellent dr  —    (Patient since 2019)

I enjoyed my visit! An excellent dr


StarStarStarNo StarNo Star I was confused because I was asked to wear the new glasses for a week before remaking them — 

I was confused because I was asked to wear the new glasses for a week before remaking them. There was a holiday - your office closures and my work schedule made it difficult to come in. I called to get a time to see me and I showed up on time. I made arrangements because about 2 years ago I stopped by to have my frames adjusted and the receptionist at that time was very short with me and told me I needed an appointment for adjusting the frame. Instead of being annoyed she should have asked if I could come back later. Laurie did the adjustment for me but I did not feel I was treated politely since I was never made aware of this policy. I sincerely hope my experience is something that can be helpful for you.


Reply

Susan I am very sorry you feel you were not initially treated politely. We now try to make everyone aware in advance that an appointment is recommended for repairs and adjustments.. This assures that you do not have to wait long . We also recommend patients try new prescriptions before any remake is done because there is usually an adjustment period. We hope your experience this year was better and we look forward to taking care of all your vision needs.