Vonnahme Eye Care

Vonnahme Eye Care

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Reviews

StarStarStarStarStar Contracted conjunctivitis and called for an app... —    (Patient since Sat Mar 13 00:00:00 MST 2010)

Contracted conjunctivitis and called for an appointment late Friday and got in for Saturday. Seen and prescribed wuickly


StarStarStarStarStar The care I received was great! Very friendly st... —    (Patient since Tue Oct 17 00:00:00 MDT 2017)

The care I received was great! Very friendly staff who explains all the procedures and cost to me, and the exam itself was great. I also noticed the office was doing the eco-friendly, paperless thing, which is an awesome bonus.


StarStarStarStarStar It was an overall great experience. Everyone w... —    (Patient since Fri Oct 13 00:00:00 MDT 2017)

It was an overall great experience. Everyone was friendly and informative.


StarStarStarStarStar Everyone is so nice and make sure you understan... —    (Patient since Tue Jun 27 00:00:00 MDT 2017)

Everyone is so nice and make sure you understand what they are doing I always leave happier then when I came in because they make it a great experience.


StarStarStarStarStar It was refreshing how everyone was so nice —    (Patient since Fri Sep 22 00:00:00 MDT 2017)

It was refreshing how everyone was so nice


StarStarStarStarStar This is my first time being a patient here and ... —    (Patient since Mon Sep 11 00:00:00 MDT 2017)

This is my first time being a patient here and everyone was very friendly and helpful...De.Vonnahme was very helpful with me and my search for comfortable contacts...my boyfriend goes here as well and always comments on the great service👍😀


StarStarStarStarStar Came in due to an eye issue. Was able to get ri... —    (Patient since Sat Jan 30 00:00:00 MST 2010)

Came in due to an eye issue. Was able to get right in that day. Dr. Vonnahme prescribed me the perfect drops and started clearing up that day. The front desk is always great, helpful, and greets you with a smile.


StarStarStarStarStar Friendly staff —    (Patient since Fri Aug 18 00:00:00 MDT 2017)

They were able to schedule an appointment for us quickly. Their staff was friendly and competent.


StarStarStarStarStar My appointment was on time as scheduled and the... —    (Patient since Sat Feb 22 00:00:00 MST 2014)

My appointment was on time as scheduled and the late hours help immensely! I felt extra care was given to ensure my prescription was right and the staff is very professional. My glasses were going to take a week to come in but I had the eye exam on Thursday evening and the glasses arrived on Monday!. Thank you all!


StarStarStarStarStar President —    (Patient since Wed Aug 17 00:00:00 MDT 2016)

Very nice people who helped me figure out some issues with my health insurance


StarStarStarStarStar Convenient and Comfortable —    (Patient since Sat May 13 00:00:00 MDT 2017)

I have shied away from making eye appointments a priority, until I needed to. Dr. Vonnahme's office is responsive and organized, they took the stress driving my procrastination right off! I love the text reminders for appointments, as well as calls. I felt comfortable when I was there, I had almost no wait time and everything was explained well.


StarStarStarStarStar Review  —    (Patient since Wed Aug 17 00:00:00 MDT 2011)

As someone who has been frightened of eye doctors for years, I am so happy to have Dr. Angie Vonahmme as my eye doctor. She has eased my worries and concerns about my eyes, and has built a great repoire with me as a client. Even though I see her just once a year, she shows care and concern and attention to detail when I see her.


StarStarStarStarStar The staff are always professional and friendly,... —    (Patient since Wed Jul 06 00:00:00 MDT 2016)

The staff are always professional and friendly, would highly recommend to anyone looking for great eye care.


StarStarStarStarStar  —    (Patient since Fri Jul 14 00:00:00 MDT 2017)

The Staff was very pleasant and professional also very help full when looking at frames I would recommend you to every one I know ! Thank you Chris Voudren


StarStarStarStarStar Excellent —    (Patient since Fri Feb 06 00:00:00 MST 2015)

The team at Vonnahme has been wonderful. From the front desk to the doc! When my glasses weren't quite right Christina was knowledgeable and knew how to fix the problem without hassle to me. When my prescription changed, the staff and doctor were extremely accommodating and helpful.


StarStarStarStarStar Great customer service my son enjoys going to g... —    (Patient since Fri Feb 10 00:00:00 MST 2012)

Great customer service my son enjoys going to get his eyes examined there.


StarStarStarStarStar Excellent service and professional care will co... —    (Patient since Fri Apr 29 00:00:00 MDT 2016)

Excellent service and professional care will continue to keep using vonnahme eye care


StarStarStarStarStar Didn't wait long to be seen and very friendly s... —    (Patient since Fri May 12 00:00:00 MDT 2017)

Didn't wait long to be seen and very friendly staff. I will definitely recommend to friends and family


StarStarStarStarStar I had a thorough exam and was satisfied with th... —    (Patient since Mon Apr 20 00:00:00 MDT 2015)

I had a thorough exam and was satisfied with the service.


StarStarStarStarStar Very vague presenting of charges for each aspec... —    (Patient since Thu Apr 06 00:00:00 MDT 2017)

Very vague presenting of charges for each aspect of making & ultimately purchasing eye glasses. As someone who is going to be buying their first pair of eyeglasses I would have expected that the young lady closing the deal had explained everything in more detail & with a little more volume. I found her very difficult to hear clearly.


StarStarStarStarStar Very lovely and professional office —    (Patient since Mon Dec 17 00:00:00 MST 2012)

Very lovely and professional office


StarStarStarStarStar Dr. V has always been great to me.... —    (Patient since Thu Apr 30 00:00:00 MDT 2009)

Dr. V has always been greatl to me. I've been seeing (no pun intended) him off and on (depending on my living situation) since he was in the Holyoke mall. Hats off to you Dr. V. Sincerely, Jason Benoit


StarStarStarStarStar Extremely Pleased —    (Patient since Sat Jan 30 00:00:00 MST 2010)

Very professional, courteous, and friendly. Took time to explain tests, results, and current issues or possible issues with my eyesight. Overall an excellent experience.


StarStarStarStarStar Wow, excellent staff from the begining. The doc... —    (Patient since Fri Mar 10 00:00:00 MST 2017)

Wow, excellent staff from the begining. The doctor was warm, kind and professional. My 6 year old enjoyed her eye exam!!!!


StarNo StarNo StarNo StarNo Star I waited for an hour and never saw the doctor. ... —    (Patient since Tue Mar 17 00:00:00 MDT 2015)

I waited for an hour and never saw the doctor. I had to leave. It was a huge waste of my time.


StarStarStarStarStar Relaxing and easy experience! Just what I was l... —    (Patient since Fri Feb 17 00:00:00 MST 2017)

Relaxing and easy experience! Just what I was looking for. Thanks!


StarStarStarStarStar Fantastic Establishment!  —    (Patient since Tue Feb 07 00:00:00 MST 2017)

Very professional and knowledgeable. Everyone was so friendly. I am so glad I went to Vonnahme Eye Care! I was very concerned with picking out the right style glasses and a staff member was by my side the entire time giving me suggestions and helping me pick out a pair. They even had my glasses made in one day! I highly recommend this place!!


StarStarStarStarNo Star Dr. Vonnahme was great! She was very thorough a... —    (Patient since Wed Jan 18 00:00:00 MST 2017)

Dr. Vonnahme was great! She was very thorough and I felt very comfortable with her! She explained things very clearly.


StarStarStarStarStar I am well treated and everyone treated me with ... —    (Patient since Sat Feb 13 00:00:00 MST 2010)

I am well treated and everyone treated me with respect.


StarStarStarStarStar Love It!! —    (Patient since Fri Jan 13 00:00:00 MST 2017)

Favorite eye Dr & eye care place ever.


StarStarNo StarNo StarNo Star Doctors are great. service is NOT. —    (Patient since Wed Apr 22 00:00:00 MDT 2015)

I waited 45 minutes before I was taken in for my testing with no acknowledgement form the staff that I was waiting. The doctor was great. Then back to the front staff where I waited again for 15 minutes and then told that I owed money from an appointment 11 months ago. I have been to the office 5 times since then and never been told about this. My bad situation got worse which i won't even go into. The service was more than poor. I love the doctors but a two hour visit does not fit my schedule.


StarStarStarStarStar Very nice and positive people from support staf... —    (Patient since Thu Jan 05 00:00:00 MST 2017)

Very nice and positive people from support staff to the doctors! They took time to explain matters and answer any questions I had.


StarStarStarStarStar I love coming here for my eye exams. The staff ... —    (Patient since Tue Oct 12 00:00:00 MDT 2010)

I love coming here for my eye exams. The staff is always so pleasant and helpful. They really care about my needs.


StarStarStarStarStar Prompt emergency care —    (Patient since Sat Oct 17 00:00:00 MDT 2009)

I called with what I thought might be an emergency and got an appointment immediately, within the hour! I was treated with the utmost care and respect. I've been with the Drs. Vonnahme for over 10 years now and am very happy with the care I've been given.


StarStarStarStarStar After years of subpar glasses at LensCrafters I... —    (Patient since Sat Mar 13 00:00:00 MST 2010)

After years of subpar glasses at LensCrafters I made the decision a couple of years ago to only do business at Vonnahme. I have only experienced excellent service and the highest professionalism here. o give them ny business and recommend them to everyone I know


StarStarStarStarStar The experience @ Vonnahme Eye Care was very goo... —    (Patient since Sat Dec 12 00:00:00 MST 2009)

The experience @ Vonnahme Eye Care was very good as usual. Rich Bistran


StarStarStarStarStar Great experience here! Staff was extremely frie... —    (Patient since Wed Mar 03 00:00:00 MST 2010)

Great experience here! Staff was extremely friendly and likable as well as knowledgeable. Looking forward to my follow-up appointments and making this my primary eye care facility for the future.


StarStarStarStarStar I had to wait a lot longer than I wanted to se... —    (Patient since Tue Oct 23 00:00:00 MDT 2012)

I had to wait a lot longer than I wanted to see the doctor, but next time, maybe not so long.


StarStarStarStarStar Great Place —    (Patient since Fri Dec 02 00:00:00 MST 2016)

For various reasons I have decided to switch practices after close to 50 years. The staff was extremely pleasant and very welcoming. The doctor was great and she spent plenty of time with me to explain all the test and the overall condition of my eye health. I would definitely reccomend this practice to others without a doubt.


StarStarStarStarStar I was surprised about the added cost which two ... —    (Patient since Fri Dec 02 00:00:00 MST 2016)

I was surprised about the added cost which two other eye doctors did not charge--almost $80.00. Is this a one time only co-pay or will I be charged this with every visit?


StarStarStarStarStar v.p —    (Patient since Mon Nov 21 00:00:00 MST 2016)

They took good care of me and let me know what was wrong and what my options were.


StarStarStarStarStar Great service —    (Patient since Wed Jun 30 00:00:00 MDT 2010)

Dr. Han Vonnahme performed his anual examination, this is normal. Where Dr. Vonnahme excelled was in allowing me to be seen on a short notice, the office was busy but with my extremely busy schedule, this was the only time I had. The office staff and Dr. Vonnahme were accomadating and always treated me with a friendly and welcoming demeanor . The office environment is relaxing and all Vonnahme staff are a pleasure to do business with.


StarStarStarStarStar  —    (Patient since Mon Nov 23 00:00:00 MST 2009)

Your staff is always very friendly and helpful. You answered all my questions.


StarStarStarStarStar My visit was pleasant,the staff was knowledgeab... —    (Patient since Thu Oct 27 00:00:00 MDT 2016)

My visit was pleasant,the staff was knowledgeable and the Dr. was excellent.The Dr. understood my needs and recommended solutions.


StarStarStarStarStar My Eyes —    (Patient since Thu Oct 20 00:00:00 MDT 2016)

Very good place happy with all things that have to do with exams and visits


StarStarStarStarStar Always a great experience. Staff is always knowl... —    (Patient since Thu Jan 14 00:00:00 MST 2016)

Always a great experience. Staff is always knowledgeable and friendly.


StarStarStarStarStar Review for Vonnahme Eye Care — 

So far they have been great


StarStarStarStarStar I had a great experience for my eye exam. Everyon... —    (Patient since Fri Sep 30 00:00:00 MDT 2016)

I had a great experience for my eye exam. Everyone was polite and helpful. I will recommend Vonnahme eye care to my friends.


StarStarStarStarStar Everyone was very pleasant and professional.... —    (Patient since Sat Sep 24 00:00:00 MDT 2016)

Everyone was very pleasant and professional.


StarStarStarStarStar  —    (Patient since Mon Sep 12 00:00:00 MDT 2011)

Great visit all around! Great customer service!!


StarStarStarStarStar Great service love this place  —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

Great service love this place best vision care in Massachusetts hands down


StarStarStarStarNo Star  —    (Patient since Mon Sep 12 00:00:00 MDT 2016)

Everyone was very nice and helpful ...... Looking forward to getting my new glasses!!


StarStarStarStarStar Very Nice —    (Patient since Thu Sep 01 00:00:00 MDT 2016)

The office is very nice with a great selection


StarStarStarStarStar Highly recommend. Zero pressure, ultra friendly! —    (Patient since Fri Aug 12 00:00:00 MDT 2016)

Wow, ZERO pressure, very friendly and accommodating staff (I think I called Jillian 5 times in a week without even a bit of aggravation in her tone). My appointment was last of the day and I never felt like they were rushing me. Highly recommend


StarStarStarStarStar Loved it  —    (Patient since Thu Aug 04 00:00:00 MDT 2016)

Great location , knowledgeable staff , friendly Dr. Overall....great treatment


StarStarStarStarStar Positive experience —    (Patient since Mon Mar 26 00:00:00 MDT 2012)

Went in to ask about getting my prescription changed and they squeezed me right in! The girl at the counter was also very nice. Always excellent service there.


StarStarStarStarStar Everyone was very courtious and helpfull. It was a pleasant experience. ... —    (Patient since Tue Dec 07 00:00:00 MST 2010)

Everyone was very courtious and helpfull. It was a pleasant experience.


StarStarStarStarStar I have going to Dr. Vonahamme since I was in my teens,needless to say I'm much older now, I follow... —    (Patient since Fri May 29 00:00:00 MDT 2009)

I have going to Dr. Vonahamme since I was in my teens,needless to say I'm much older now, I followed him when he started his own practice and there is good reason the doctors at his practice are amazing, his staff has always fit me in if I'm having some kind of emergency, i.e. corneal ulcer, the staff is courteous, fun, and super helpful. I have referred four people from my work that now are loyal patrons as well as my whole family. Love the practice love the people


StarStarStarStarStar We love this office!!! Professional and so nice to work with!... —    (Patient since Sat Jul 26 00:00:00 MDT 2014)

We love this office!!! Professional and so nice to work with!


StarStarStarStarStar Nicole Pagnoni —    (Patient since Wed Aug 17 00:00:00 MDT 2011)

I have always had a great experience with Vonnahme Eye Care. Dr. Angie Vonnahme exhibits genuine care when examining her patients, something I really appreciate. I have always had a phobia dealing with eye appointments and doctors, and I can confidently say that my fears have been much alleviated since becoming a patient there.


StarStarStarStarStar Great Place —    (Patient since Fri Oct 02 00:00:00 MDT 2009)

I am glad I picked this place for eye exams. The people are fantastic.


StarStarStarStarStar Great Place Always !!! —    (Patient since Thu Jan 03 00:00:00 MST 2013)

I always enjoy my visits, the front desk girls are great at customer service and the Dr. is always on point. She is helpful, insightful and always has great conversation. I'll be going here for a very long time.


StarStarStarStarStar Administrative Assistant —    (Patient since Fri Nov 22 00:00:00 MST 2013)

Fantastic, helpful Eyecare provider...5 stars


StarStarStarStarStar Friendly staff and dr very nice and informed me... —    (Patient since Fri Jan 16 00:00:00 MST 2015)

Friendly staff and dr very nice and informed me


StarStarStarStarStar I always have a fantastic experience at Vonnahme Eye Care! ... —    (Patient since Thu May 30 00:00:00 MDT 2013)

I always have a fantastic experience at Vonnahme Eye Care!


StarStarStarStarStar Very Impressed! —    (Patient since Tue May 31 00:00:00 MDT 2016)

Dr. Hans was not only thorough but very efficient and willing to take the time to answer all my questions in detail. The staff was also professional but very informative. They made me feel very comfortable and I plan on being a life long patient of this practice!


StarStarStarStarStar A friendly and competent staff and up-to-date technology... —    (Patient since Fri Jan 25 00:00:00 MST 2013)

A friendly and competent staff and up-to-date technology


StarStarStarStarStar Always a great experience. Staff are positive and attentive to your needs. ... —    (Patient since Mon May 18 00:00:00 MDT 2009)

Always a great experience. Staff are positive and attentive to your needs.


StarStarStarStarStar Fantastic —    (Patient since Tue Apr 28 00:00:00 MDT 2015)

Great! super clean and service is always very friendly.


StarStarStarStarStar Dr Hans vonname is great!! Very friendly , attentive and thourough. Although the dr didn't have to... —    (Patient since Fri Dec 12 00:00:00 MST 2014)

Dr Hans vonname is great!! Very friendly , attentive and thourough. Although the dr didn't have to take a look at another eye issue that I had because I was just there for a exam but he spent the time to check it out. Great dr. Both himself and his wife. I would definately reccomend


StarStarStarStarStar I really appreciate all the pleasant people who work at Vohn —    (Patient since Fri Mar 27 00:00:00 MDT 2015)

I really appreciate all the pleasant people who work at Vohnnahm. The doctors and the staff take as much time as necessary to answer questions and make sure I have a full understanding of my ocular health and my optometric correction options. The opticians do not rush to get on to the next customer - I had all the time I needed to make choices and be confident with the glasses I was selecting. This is one of the only places in Western MA where the top level progressive lenses are available and they were what I needed for satisfactory vision correction.


StarStarStarStarStar After calling late in the day, Dr. Vonnahme was able to see me within an hour —    (Patient since Sat Feb 20 00:00:00 MST 2010)

After calling late in the day, Dr. Vonnahme was able to see me within an hour. Very satisfied with his explanation of my eye health and his overall level of care and expertise.


StarStarStarStarStar The doctor and staff are wonderful. The price of glasses are very costly.  —    (Patient since Wed Aug 24 00:00:00 MDT 2011)

The doctor and staff are wonderful. The price of glasses are very costly.


StarStarStarStarStar Dr,s are pleasant and knowl —    (Patient since Sat Jan 30 00:00:00 MST 2010)

Dr,s are pleasant and knowl


StarNo StarNo StarNo StarNo Star My experience😐 —    (Patient since Thu Mar 17 00:00:00 MDT 2016)

Not satisfied! Thank you for the experience I've learnt that it is better not to be lazy and best to shop around before seeing other people's reviews and coments and believing in them!


StarStarStarStarStar AWESOME PLACE —    (Patient since Fri Mar 18 00:00:00 MDT 2016)

Great services right from the door, very polite and helpful


StarStarStarStarNo Star The staff was courteous and Dr. Chute was extremely nice and informative —    (Patient since Fri Mar 04 00:00:00 MST 2016)

The staff was courteous and Dr. Chute was extremely nice and informative


StarStarStarStarStar I am impressed by the professionalism as well as positive environment —    (Patient since Mon Jul 21 00:00:00 MDT 2014)

I am impressed by the professionalism as well as positive environment. My visit was not only informative; but, enjoyable as well.


StarStarStarStarStar Excellent service! —    (Patient since Tue Jan 28 00:00:00 MST 2014)

Dr. Chute is great and very thorough. I mentioned I had a problem and she went above and beyond examining my eyes. I highly recommend her and the office.


StarStarStarStarNo Star Thank you for the new front desk staff! They are very nice and accommodating —    (Patient since Wed Jan 26 00:00:00 MST 2011)

Thank you for the new front desk staff! They are very nice and accommodating. They bring a good energy to the office.


StarNo StarNo StarNo StarNo Star Taking My Business Elsewhere —    (Patient since Tue Feb 17 00:00:00 MST 2015)

Taking My Business Elsewhere--while Dr Chute seemed very knowledgeable and walked me through all of the testing, I can not say the same for the office staff. Billing has been messed up more than once, including "forgetting " to tell me about a remaining balance on my account. Someone also entered my contact prescription incorrectly last year and I was supposed to be satisfied with "sorry, it happens to the best of us." During multiple phone calls, no one seemed to be sincere about apologizing for mistakes. Needless to say, I will not be returning to their offices and caution anyone else considering making an appointment at Vonnahme.


StarStarStarStarStar Review for Vonnahme Eye Care —    (Patient since Fri Jan 29 00:00:00 MST 2016)

Excellent and cordial Services


StarStarStarStarStar Glasses —    (Patient since Fri Nov 29 00:00:00 MST 2013)

Glasses took 20days to receive once.


StarStarStarStarNo Star Review for Vonnahme Eye Care —    (Patient since Fri Jan 18 00:00:00 MST 2013)

Good customer service and friendly.


StarStarStarStarStar The overall experience was excellent as usual —    (Patient since Thu Oct 03 00:00:00 MDT 2013)

The overall experience was excellent as usual. I have been to three eye doctors in my life and this is by far my favorite. Thanks so much for excellent care!!! The staff is always extremely friendly and accommodating. Not to mention they all are extremely well dressed (besides the point).


StarStarStarStarStar Great overall —    (Patient since Wed Oct 21 00:00:00 MDT 2015)

This was a great office and the visit was quick and efficient! I loved the option of the extra testing! I only wish the Easthampton office had longer hours since it is closer!


StarStarStarStarStar First Visit —    (Patient since Fri Aug 28 00:00:00 MDT 2015)

Pleasant and friendly helpful staff


StarStarStarStarStar Great experiences every time. —    (Patient since Tue Sep 23 00:00:00 MDT 2014)

Vonnahme Eye Care was the first place I chose for eye exams and I've had such wonderful experiences with them that I know I'll never need to try a different option for my eye health. The doctors are informative and willing to answer all questions, and the staff has been very helpful in figuring out appointments, insurance, and even in selecting new frames.


StarStarStarStarStar Nice People, Good Selection — 

Everything has been great. Thanks.


StarStarStarStarStar Eye Care Appointment —    (Patient since Fri May 18 00:00:00 MDT 2012)

I came in and everyone was friendly and took care of me very fast.


StarStarStarStarStar Great Experience —    (Patient since Sat Jul 24 00:00:00 MDT 2010)

Very friendly and knowledgable employees


StarStarStarStarStar Excellent Service —    (Patient since Thu Sep 25 00:00:00 MDT 2014)

I always come here because of the friendly customer service professionalism of their employees and doctors.


StarStarStarStarStar Great —    (Patient since Wed Jul 31 00:00:00 MDT 2013)

They're great with my kids


StarStarStarStarStar Review for Vonnahme Eye Care —    (Patient since Thu Sep 13 00:00:00 MDT 2012)

Fast friendly thorough , very informative and knowledgable.


StarStarStarStarStar Excellant Care —    (Patient since Sat Feb 13 00:00:00 MST 2010)

I always receive excellent care when I come here! Everyone is very respectful and pleasant! Thanks it is always a fun time to come here!!!!


StarStarStarNo StarNo Star Average, last year I had a better experience. —    (Patient since Sat Sep 06 00:00:00 MDT 2014)

Only a very brief and simple description was given ("her vision did go up a little so make sure to get that corrected"), and from a distance in front of everyone in the lobby. Call me to the side, sit me down and explain in a way I can fully understand all my options.


StarStarStarStarStar Great experience  —    (Patient since Thu Nov 29 00:00:00 MST 2012)

Staff friendly, knowledgeable. Felt very comfortable would recommend anytime


StarStarStarStarStar I have refer many people, and stranger to go VonnahmeEye care. —    (Patient since Tue Apr 02 00:00:00 MDT 2013)

I have refer many people, and stranger to go Vonnahme Eye care.


StarStarStarStarStar Good Stuff! — 

Very friendly people, quality service, would recommend to anyone.


StarStarStarStarStar High Tech! —    (Patient since Sat Sep 06 00:00:00 MDT 2014)

Up to date technology, friendly, fast service.


StarStarStarStarStar Good —    (Patient since Wed Sep 02 00:00:00 MDT 2015)

It is a very good place. I always bring my daughter here. They have excellent customer service. I do not give 5 starts because they have no glasses that are covered by Masshealth. If it weren't for that I would give 5.


StarStarStarStarStar Office Visit —    (Patient since Fri Dec 20 00:00:00 MST 2013)

Very positive experience. Everybody very friendly . Love the iPad feature when signing in.


StarStarStarStarStar Jennifer Simpson —    (Patient since Thu May 21 00:00:00 MDT 2009)

Always a great experience


StarStarStarStarStar Good Eye Care —    (Patient since Sat May 30 00:00:00 MDT 2009)

I have been very happy with Vonnahme.


StarStarStarStarStar The staff was really friendly, especially Dr. Chute and Macey.  —    (Patient since Sat Aug 15 00:00:00 MDT 2015)

The staff was really friendly, especially Dr. Chute and Macey.


StarStarStarStarStar I took my daughter for her exam and she was nervous but the relaxed vibe in the office was... —    (Patient since Sat Jun 13 00:00:00 MDT 2015)

I took my daughter for her exam and she was nervous but the relaxed vibe in the office was refreshing as was the use of technology to simplify check-in for me! We were seen quickly then immediately helped with our options/cost! Overall great experience, I will be returning with the rest of the family soon!


StarStarStarStarStar Review for Vonnahme Eye Care — 

They went out of there way to help. Good job,thanks


StarStarStarStarStar I called in on Monday to see the doctor sometime during the week due to some eye pain —    (Patient since Fri Jan 28 00:00:00 MST 2011)

I called in on Monday to see the doctor sometime during the week due to some eye pain. An appointment time was offered and accepted for the same day. The patient's eye health and pain are give a high priority. Thanks!


StarStarStarStarStar I used to go to Lenscrafters until I discovered  —    (Patient since Sat Nov 28 00:00:00 MST 2009)

I used to go to Lenscrafters until I discovered Vonnahme Eye Care. It is a much better patient experience in every way.


StarStarStarStarStar Friendly And Enviting Eye Service —    (Patient since Wed Jan 09 00:00:00 MST 2013)

Clean friendly environment great team they go the extra mile and really care about your eyes


StarStarStarStarStar Excellent Company —    (Patient since Tue Apr 24 00:00:00 MDT 2012)

I've been going to Vomhame for several years. Love the quality of care.


StarStarStarStarStar Great! —    (Patient since Wed Jun 11 00:00:00 MDT 2014)

The staff are wonderful and helpful. Dr. Chute is awesome!


StarStarStarStarStar Very Friendly —    (Patient since Mon May 16 00:00:00 MDT 2011)

My experience is always nice here


StarStarStarStarNo Star Very good —    (Patient since Thu May 24 00:00:00 MDT 2012)

Office staff is very polite.


StarStarStarStarStar Compassionate and Helpful —    (Patient since Thu May 30 00:00:00 MDT 2013)

I went to see Dr. Chute because I was having flashing in my eye, after a quick exam, she determined I had a small tear or hole in my retina, and immediately called the New England Retina Center. They told her to have me come in right away. The girl at the front desk printed out directions for me. The care and service shown to me during this emergency will not be forgotten!


StarStarStarStarStar Routine Eye Exam —    (Patient since Thu Jul 16 00:00:00 MDT 2009)

I am satisfied with my care,


StarStarStarStarStar Review for Vonnahme Eye Care —    (Patient since Tue May 31 00:00:00 MDT 2011)

I really like the treatment and good costumer service


StarStarStarStarStar The Best! —    (Patient since Thu Oct 20 00:00:00 MDT 2011)

Family has been coming here for years and they are great all around! Always extremely accommodating and I am sure they will attest to the fact that I can be a challenge! They do everything with a smile! Keep up the great work!


StarStarStarStarStar Good Service —    (Patient since Thu Mar 25 00:00:00 MDT 2010)

Friendly. Good customer service.


StarStarStarStarStar Five Star —    (Patient since Fri Feb 07 00:00:00 MST 2014)

Very friendly and efficient. I especially appreciate help with picking out new glasses!


StarStarStarStarStar Great —    (Patient since Tue Jul 12 00:00:00 MDT 2011)

Great service and commitment to eye care. I have been going here for 10 years plus


StarStarStarStarStar You guys  —    (Patient since Wed Feb 18 00:00:00 MST 2015)

You guys (gals!) are awesome! Probably the best optical service I've ever received. Definitely the nicest and the most friendly. Marty


StarStarStarStarStar I had to have my prescription adjusted after I received my new glasses recently —    (Patient since Thu Feb 17 00:00:00 MST 2011)

I had to have my prescription adjusted after I received my new glasses recently. From the doctor to the office personnel I was extremely happy with the care they exhibited in understanding my issues. They listened and got the correct lenses for me as well as allowing me to change the frame since I expressed my concern that the shape my be part of the issue. Not once did I feel they were "put-off" with my situation.


StarStarStarStarStar Great visit —    (Patient since Tue Feb 24 00:00:00 MST 2015)

I was impressed at the amount of time I spent for this eye examine and I am sure when I get my new lenses I will be pleased.


StarStarStarStarStar Very Good —    (Patient since Tue Jan 12 00:00:00 MST 2010)

I've enjoyed coming here, the staff is friendly and the doctor is great


StarStarStarStarStar Nice to meet Dr V this time —    (Patient since Wed Dec 19 00:00:00 MST 2012)

Although his other staff is excellent as well it was nice to see him. He took all the time needed to go over everything.


StarStarStarStarStar Good Place —    (Patient since Sat Feb 27 00:00:00 MST 2010)

I like Vonnahme Eye Care. It's a good place to go. I like the care I get and the professional service.


StarStarStarStarStar Excellent —    (Patient since Thu Oct 02 00:00:00 MDT 2014)

Always on time, flexible hours, and nice service


StarStarStarStarStar Excellent —    (Patient since Fri Feb 06 00:00:00 MST 2015)

i was made to feel comfortable and welcomed from the moment I walked through the door. My exam was professional, thorough and friendly. I was given options for eyewear and my prescription was explained. I was given the option of purchasing my glasses there or what to look for if I purchased elsewhere. Very pleased with this vist. Will return and recommend.


StarStarStarStarStar Great visit —    (Patient since Wed Jun 27 00:00:00 MDT 2012)

Prompt and professional service.


StarStarStarStarStar Good Not Great —    (Patient since Thu Sep 13 00:00:00 MDT 2012)

Trying to always sell you on something


StarStarStarStarStar Everyone goes above and beyond —    (Patient since Mon Feb 18 00:00:00 MST 2013)

Every single staff member, from the Optometrist, to the woman who helped me pick frames, to the receptionist who was EXTREMELY helpful by explaining my odd insurance policy, ...went above and beyond to create a great overall customer experience, which I find is very rare in the medical industry. I love going to Vonnahme Eye Care.


StarStarStarStarStar Enjoyable Experiece So Far —    (Patient since Wed Jan 14 00:00:00 MST 2015)

Clean,welcoming environment would recommend to a friend.


StarStarStarStarStar Great friendly staff! Clean office —    (Patient since Fri Jan 09 00:00:00 MST 2015)

Great friendly staff! Clean office


StarStarStarStarStar Best Eye Care I Know! —    (Patient since Fri Aug 28 00:00:00 MDT 2009)

Eye have been coming here for years, and so has my family, we wouldn't trust our eyes anywhere else! Great service and friendly people.


StarStarStarStarStar First Appt. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent!!! I felt very comfortable.. Everyone was very helpful..Love my new glasses...


StarStarStarStarStar vonnahme Eye Care is a great place to go to. Everyone is very fruIendly, helpful, and thorough. —    (Patient since Thu Nov 06 00:00:00 MST 2014)

vonnahme Eye Care is a great place to go to. Everyone is very fru Iendly, helpful, and thorough.


StarStarStarStarStar Enjoyable —    (Patient since Thu Aug 30 00:00:00 MDT 2012)

Every time I come here I have a very pleasant experience. Highly suggested. :)


Reply

Thank you for your kind review. We appreciate having patients like you in our practice. Sincerely, Dr. Vonnahme

StarStarStarStarStar Good Eye Care —    (Patient since Wed Jul 22 00:00:00 MDT 2009)

I like the staff here. The give excellent care.


Reply

Thanks for choosing Vonnahme eye Care! We appreciate your feedback. Thanks, Dr. Vonnahme

StarStarStarStarStar The staff there is fantastic and always willing to go the extra mile. Thanks for everything! —    (Patient since Thu Oct 20 00:00:00 MDT 2011)

The staff is fantastic and always willing to go the extra mile. Thanks for everything!


Reply

Thank you for your kind review. We appreciate your business and look forward to seeing you again next year! Thanks, Dr. Vonnahme

StarStarStarStarStar Awesome!  —    (Patient since Fri Oct 24 00:00:00 MDT 2014)

I will be going back the next time I need an appointment!! Thank you!!


Reply

Glad to hear it! Thanks for the feedback! Vonnahme Eye Care

StarStarStarStarStar The service at Vonnahme Eye Care was exceptional. Staff was kind, courteous and very helpful —    (Patient since Wed Sep 03 00:00:00 MDT 2014)

The service at Vonnahme Eye Care was exceptional. Staff was kind, courteous and very helpful. My glasses are high quality.


Reply

Thank you for choosing Vonnahme Eye Care. Happy to hear you are pleased with your new glasses. We look forward to your appointment next year! Sincerely, Dr. Vonnahme

StarStarStarStarStar Had a pleasant experience. Everyone is very friendly. —    (Patient since Fri Oct 10 00:00:00 MDT 2014)

Had a pleasant experience. Everyone is very friendly.


Reply

Great! Thanks for the review! Dr. Vonnahme

StarStarStarStarNo Star Excellent —    (Patient since Fri Aug 29 00:00:00 MDT 2014)

The receptionist at the front desk gave me a wrong quote...instead of subtracting the discount, she added the discount into the quote increasing it by $24 rather than subtracting that amount. The quote should have been $264 instead of $312, a substantial difference that I only noticed when I ordered from another company online. I might have ordered right then and there from you had it not been for the error. But it happens...won't hold it against you. It was for contact lenses. All in all, the service was great and I appreciated the flexibility of the office.


Reply

We appreciate your feedback and apologize for the confusion on the price quote. Sometime the office software can be a little tricky when it comes to applying discounts, especially for our newer staff members, Glad we were able to figure it out and get it fixed for you. Thanks for choosing Vonnahme Eye Care! Thanks, Dr. Vonnahme

StarStarStarStarStar Great visit. —    (Patient since Sat Aug 13 00:00:00 MDT 2011)

Everybody is so nice and willing to help and answer all your questions.


Reply

Thanks for your feedback! Glad we were able to help! See you again next year! Thanks, Dr. Vonnahme

StarStarStarStarStar Appointment —    (Patient since Thu Oct 02 00:00:00 MDT 2014)

I was scheduled for initial visit within 2days


Reply

We do our best to try to get our patients seen as soon as possible, glad were were able to get you in quickly. We appreciate your business. Thanks, Vonnahme eye Care.

StarStarStarStarStar Friendly service and very attentive. Professional staff and great doctor. Thanks! —    (Patient since Thu Mar 25 00:00:00 MDT 2010)

Friendly service and very attentive. Professional staff and great doctor. Thanks!


Reply

Thank you for your feedback. We appreciate you choosing Vonnahme eye Care for your vision needs. Looking forward to seeing you again next year! Thanks, Dr. Vonnahme

StarStarStarStarStar Awesome Experience —    (Patient since Thu Sep 25 00:00:00 MDT 2014)

They Are Awesome And I Will Recomend It To Everybody.


Reply

Thanks, we appreciate your feedback and glad to hear you had a great experience at our office. Dr. Vonnahme

StarStarStarStarStar My daughter an I were very happy with all the professional help we received from your office,... —    (Patient since Sat Sep 06 00:00:00 MDT 2014)

My daughter an I were very happy with all the professional help we received from your office, thank you!


StarStarStarStarStar Dr —    (Patient since Fri Apr 04 00:00:00 MDT 2014)

Dr. Laurel Chute was excellent (thorough), as was the young man who fixed my glasses frame (in particular, the nose guards) which I had accidentally bent out of shape.


StarStarStarStarStar Review for Vonnahme Eye Care —    (Patient since Mon Sep 12 00:00:00 MDT 2011)

Great care and friendly staff


Reply

Thank you for the kind feedback. We look forward to seeing you again next year! Thanks, Dr. Vonnahme

StarStarNo StarNo StarNo Star NOT HAPPY —    (Patient since Tue Sep 02 00:00:00 MDT 2014)

I have requested that my prescription be emailed to me on three occasions and was assured that it would be sent immediately but yet two days after the last request I have still not received the written prescription. I am not happy at all. I will have to make a physical trip back to their office to get the written prescription. I will cancel my next appointment and WILL NOT go back to Vonnahme Eye Care AGAIN!!!!!!


Reply

We appreciate your feedback and are sorry to hear about your experience. Either our front desk failed to process your request in a timely manner or there might be an IT issue with transmitting the Rx. We will look into this and make sure it does not happen again. Thanks.

StarStarStarStarStar Great Vision! — 

Great vision with my new glasses, much better than before, thanks.


StarStarStarStarStar Vonnahme Eye Care Review — 

Staff and doctors were very helpful, had a great experience!


StarStarStarStarStar Great Eye Care — 

Really enjoyed my visit. Thanks!


StarStarStarStarStar Thanks! — 

Very convenient location and hours, helpful staff and doctors. Overall was very pleased.


StarStarStarStarStar Great Office! — 

The staff is really friendly and professional!


StarStarStarStarStar I am very pleased with Dr. Vonnahme —    (Patient since Wed Apr 21 00:00:00 MDT 2010)

I am very pleased with Dr. Vonnahme. He is very professional/smart and understanding to help his clients get the best vision. I had alot of trouble with my eyes this year and he helped me by providing sample contacts so I can find the right fit. He gave me a followup call also. The receptists were also very helpful and great. I would recommend him to my friends/family!


Reply

Thanks for the review, we really appreciate it. I'm glad we were able to fix the issues you were having with your contact lenses. See you again next year! Sincerely, Dr. Vonnahme

StarStarStarStarStar Eyecare Review — 

Super friendly staff, the location is convenient, and was able to get a same day appointment!


Reply

We appreciate you taking the time to leave us a review, we appreciate your feedback!

StarStarStarStarStar Great! — 

Great experience, the wait was short, and the staff answered all my questions!


Reply

Thanks for the review. We always try to respect our patient time and try to keep the wait time as short as possible. We appreciate your feedback! Vonnahme Eye Care Next year you can also visit our office in Easthampton, MA if that is more convenient for you.

StarStarStarStarStar Prompt Friendly Service! — 

Prompt friendly service! Thanks.


Reply

Thanks for the kind review!

StarStarStarStarStar Great Care — 

I really enjoyed my visit at Vonnahme Eye Care. My new contact lenses are comfortable and the vision is great! Friendly staff.


Reply

Thank you for your valuable feedback! We appreciate your business.

StarStarStarStarStar Excellent — 

Excellent, everything was great! Very friendly staff!


StarStarStarStarStar Great Office! — 

Really enjoyed my visit. Thanks!


Reply

Thank you for your valuable feedback.

StarStarStarStarStar Love It —    (Patient since Fri Aug 03 00:00:00 MDT 2012)

Very friendly staff. I have both of my kids here and love the tlc.


Reply

Thank you for your feedback and for choosing Vonnahme Eye Care! See you again next year.

StarStarStarStarStar Been going since they were apart of LensCrafters —    (Patient since Tue Aug 03 00:00:00 MDT 2010)

I've been going to Vonnahme Eye Care for so long and they are just an amazing staff of people!


Reply

We appreciate your feedback! Thanks, Dr. Vonnahme

StarStarStarStarStar Vonnahme eye care doctors to me are the best!!.. —    (Patient since Sat Jun 21 00:00:00 MDT 2014)

Vonnahme eye care doctors to me are the best!!...After calling around to find a eye doctor and doing research for awhile I finally found them in Holyoke, MA and they were amazing from the moment I walked in the service was prompt and the staff were really friendly. I will recommend them to any of my friends and family members as well...U GUYS ROCK!!!


Reply

Thanks for the review!

StarStarStarStarStar Eye Care — 

Great service and doctors!


Reply

Thank you for your feedback! We really appreciate it! Dr. Vonnahme

StarStarStarStarStar My visit was great and I really loved Dr. Chute —    (Patient since Wed Jun 11 00:00:00 MDT 2014)

My visit was great and I really loved Dr. Chute. She's fantastic! So much so that I referred my husband! Thanks all!


Reply

Thank you for choosing Vonnahme Eye Care! We appreciate the feedback!

StarStarStarStarStar Excellent — 

Been receiving care for over a year and never had a bad experience


Reply

We appreciate your comments. See you next year! Vonnahme Eye Care

StarStarStarStarStar My experience was exceptional —    (Patient since Tue Jun 17 00:00:00 MDT 2014)

My experience was exceptional. I wasn't sure about trying a fairly new to Easthampton business, but I wasn't sorry. Everyone was very nice, no waiting and the eye exam was thorough. I would recommend Dr. Vonnahme to anyone.


Reply

Thank you for your feedback! We look forward to seeing you again next year! Sincerely, Dr. Vonnahme

StarStarStarStarStar Excellent experience! —    (Patient since Tue Jun 17 00:00:00 MDT 2014)

I didn't know what to expect from a fairly new to Easthampton business, but I'm glad that I tried it. Everyone was very nice and there was no waiting. The exam was thorough. Dr. Vonnahme is now is my new eye care doctor.


Reply

Thank you for the kind feedback. We appreciate your business and look forward to seeing you again next year! Also, check out our new website: http://visionsource-easthampton.com/

StarStarStarStarStar Excellant —    (Patient since Sat Aug 06 00:00:00 MDT 2011)

I am very pleased with the service and people, I will be back next year


Reply

Thanks for the feedback! Thanks for choosing Vonnahme Eye Care!

StarStarStarStarStar FANTASTIC  —    (Patient since Sat May 31 00:00:00 MDT 2014)

Could not have asked for a more friendly, informative office. So glad I decided to switch to your office !!


Reply

Thank you! Sincerely, Dr. Vonnahme

StarStarStarStarStar EXCELLENT !! —    (Patient since Sat Jun 07 00:00:00 MDT 2014)

The staff was extremely friendly and inviting.


Reply

Great to hear, we appreciate your feedback! See you next year! Dr. Vonnahme

StarStarStarStarStar Fantastic —    (Patient since Mon Jun 02 00:00:00 MDT 2014)

Everyone was exceptionally friendly and very informative.


Reply

Thanks for taking the time to leave feedback for our office. Vonnahme Eye Care strives to offer the best quality eye care experience to our patients. Our optometrists want to know how they're doing. Please note, we also have a new satellite office in Easthampton, MA for your convenience. See you again next year.

StarStarStarStarStar Vision Is Much Better — 

Glad I came to see you guys, my vision is so much better driving! Thanks!


StarStarStarStarStar Very Pleased — 

The doctor was very thorough and nice, great staff. Thanks.


StarStarStarStarStar Very Prompt And Professional! — 

Very prompt and professional!


StarStarStarStarStar Everyone Was Really Nice. Thanks! — 

Everyone was really nice. Thanks!


StarStarStarStarStar Great! — 

Dr. Vonnahme and staff are always personable and efficient! See you next year!


StarStarStarStarStar Night Driving Mush Better — 

My night driving is much better with my new glasses. I appreciate all your help.


Reply

Glad to hear. We appreciate your feedback!

StarStarStarStarStar Fantastic! — 

The office was very pleasant, the doctor was very thorough.


Reply

Thank you for your kind feedback! Our goal is to provide the best eye exam experience. Looking forward to seeing you again next year! If you find our Easthampton location more convenient we are happy to see you there as well: Vonnahme Eye Care 89 Main St. Easthampton, MA 01027

StarNo StarNo StarNo StarNo Star I would never go back or refer anyone to you... —    (Patient since Mon May 19 00:00:00 MDT 2014)

I would never go back or refer anyone to you...


Reply

We appreciate your feedback but would like more info on what we could have done better to improve your experience at our office. We take pride in providing the best quality eye care experience and are always looking for ways to improve. Please let us know if there is anything we can do for you in the future.

StarStarStarStarStar Would Definitely Recommend — 

Had great experience, would definitely recommend Vonnahme Eye Care!


Reply

Thanks!

StarStarStarStarStar Great! — 

Very comfortable office. Everyone was very professional. Love my new glasses!!


Reply

We love to hear that, see you again next year!

StarStarStarStarStar Very Convenient — 

Thanks for getting me in so quickly, I really needed my new contacts, I was down to my last pair!


Reply

We try to do our best at offering convenient appointment times as well as being able to get patients in quickly when needed - glad we were able to help. See you again next year!

StarStarStarStarStar Very Professional — 

My visit there was very professional, would definitely recommend.


StarStarStarStarStar Nice Office — 

I thought office and staff were really nice, very professional, efficient.


StarStarStarStarStar Always A Pleasure —    (Patient since Sat Jan 23 00:00:00 MST 2010)

I always enjoy going to Vonnahme Eye Care for my annual exam, always a pleasure!


Reply

Great! Looking forward to seeing you again next year!

StarStarStarStarStar Love My New Sunglasses! — 

I really enjoyed the level of service I received when I went there to update my sunglasses prescription. They recommended the polarized lenses and the vision is awesome! Very happy!


StarStarStarStarStar Excellent Professional Care —    (Patient since Thu Feb 04 00:00:00 MST 2010)

Excellent professional care


Reply

Thank you for your review. We look forward to seeing yourself and family as well. Please let us know if we may be of further assistance.

StarStarStarStarStar Helpful And Professional! —    (Patient since Wed Feb 17 00:00:00 MST 2010)

Dr. And staff always helpful and professional!


Reply

Thank you for your feedback. We really appreciate it. Dr. Vonnahme

StarStarStarStarStar Great Service — 

Great service from beginning to end!


StarStarStarStarStar Always Great Service! — 

Always great service with you guys!


StarStarStarStarStar Nice Office — 

I really like your office, great location, very helpful staff too!


Reply

Thank you for your feedback. We really appreciate it. Dr. Vonnahme

StarStarStarStarStar Great Visit! —    (Patient since Tue Feb 16 00:00:00 MST 2010)

Thanks for all your help!


Reply

Thank you for choosing Vonnahme Eye Care. We are committed to providing the best eye care experience to our patients. And as a reminder, if its more convenient for you, we are happy to see you in our new office located at 89 Main St., Easthampton, MA 01027. Looking forward to seeing you next year!!

StarStarStarStarStar Thank You! — 

I really like my new glasses. Thanks!


Reply

That's what we love to hear! Enjoy them! Thanks for the feedback! Dr. Vonnahme

StarStarStarStarStar Very Nice Office —    (Patient since Sat Feb 06 00:00:00 MST 2010)

Had a great experience. Thanks.


Reply

Wonderful! We appreciate your feedback!

StarStarStarStarStar Very helpful...willing to get it right —    (Patient since Fri Nov 15 00:00:00 MST 2013)

Very helpful...willing to get it right


Reply

Thank you for taking the time to review our practice. We appreciate your business and feedback. We look forward to seeing you again soon. Please let us know if we may be of further assistance.

StarStarStarStarStar Contacts Are Great! —    (Patient since Sat Feb 06 00:00:00 MST 2010)

The Dr. Fit me with daily disposable contacts. I've always had the 2 week ones but these are much more comfortable. Thanks again.


Reply

We appreciate your comments, glad the contacts are working out! See you next year. Vonnahme Eye Care

StarStarStarStarStar Dr. Vonnahme Was Really Nice —    (Patient since Wed Feb 10 00:00:00 MST 2010)

Dr. Vonnahme was really friendly and informative. Answered all my questions. Overall very nice experience.


StarStarStarStarStar Really Happy With My New Glasses —    (Patient since Mon Jan 25 00:00:00 MST 2010)

I really like my new glasses. Vonnahme Eye Care had a really good selection. I'm not really good at picking out glasses but they made the process easy and fun! I will definitely be coming back again. Thanks.


StarStarStarStarStar Quick Service For My New Glasses — 

I got my new glasses in about 50 minutes. Thanks!


Reply

Thank you for taking the time to review our practice. We appreciate your business and feedback. We look forward to seeing you again soon. Please let us know if we may be of further assistance.

StarStarStarStarStar Exceptional Service — 

Everyone was exceptional. My compliments. Keep it up!


Reply

Thank you for your feedback! We really appreciate it! Dr. Vonnahme

StarStarStarStarStar Wonderful — 

Dr. Vonnahme and the staff do a wonderful job. I was seen right away and didn't have to wait. Great job by all!


Reply

Thank you for your feedback! Also we welcome you to visit out our new office: Vonnahme Eye Care 89 Main St., Easthampton, MA 01027. Sincerely, Vonnahme Eye Care

StarStarStarStarStar Very Helpful —    (Patient since Sat May 09 00:00:00 MDT 2009)

We had a lot of questions and the staff was helpful, patient, and knowledgeable. Thank you.


Reply

We appreciate your feedback! Sincerely, Vonnahme Eye Care

StarStarStarStarStar Beautiful Office!! — 

The office is beautiful and the doctors are great!!


StarStarStarStarStar Friendly, helpful, courteous service. —    (Patient since Sun Jun 21 00:00:00 MDT 2009)

All the staff were very knowledgeable and helpful.


StarStarStarStarStar Everyone There Was Excellent! —    (Patient since Sat May 01 00:00:00 MDT 2010)

Thank you. I will continue to come back!


Reply

Thank you for your feedback. Looking forward to seeing you again next year!

StarStarStarStarStar Super Friendly! —    (Patient since Sat Jul 24 00:00:00 MDT 2010)

I did have to wait a little to be seen but the lady behind the front desk was super friendly. I will definitely be back for my eye exams!


StarStarStarStarStar Outstanding! —    (Patient since Sat Jan 09 00:00:00 MST 2010)

My overall experience has always been outstanding. I am unable to pinpoint any area that needs improvement. The staff was extremely professional knowledgeable, helpful, pleasant, efficient - exceptional! The office is superb, the entire staff works together as an efficient team - very positive and pleasant atmosphere, staff, and facility!!


StarStarStarStarStar Prompt Service —    (Patient since Sat Jan 23 00:00:00 MST 2010)

I came to pick up my glasses and was waited on promptly. All the staff was excellent!


StarStarStarStarStar Thank you —    (Patient since Wed Jul 14 00:00:00 MDT 2010)

Very convenient, the staff very professional.


Reply

Thank you for your kind feedback. We really appreciate it!! Dr. Vonnahme

StarStarStarStarStar Friendly and personable! Felt at home —    (Patient since Fri Jul 23 00:00:00 MDT 2010)

The staff is extremely nice and fun to talk to. You get a sense of family when you are there. They also have a wide variety of frames and sunglasses for a reasonable price.


StarStarStarStarStar Thank You!! — 

Everyone there was excellent! Thank you. I will continue to come back!


StarStarStarStarStar Refreshing! —    (Patient since Tue May 26 00:00:00 MDT 2009)

The all around friendly atmosphere was refreshing!


StarStarStarStarStar Excellent Experience! —    (Patient since Sat Oct 17 00:00:00 MDT 2009)

The staff at the front desk and Dr. Vonnahme were great. Excellent experience!


StarStarStarStarStar Great Customer Service! — 

Great customer service. Was able to get an eye exam & fitted for contacts in less than an hour as a walk-in patient. Would hightly recommend this local business.


StarStarStarStarStar Great Service and selection. —    (Patient since Thu Dec 19 00:00:00 MST 2013)

Great service and selection. Excellent doctors, both of them!


StarStarStarStarStar Excellent experience once again.  —    (Patient since Mon Dec 17 00:00:00 MST 2012)

Excellent experience once again.


Reply

We appreciate your feedback. Looking forward to your visit next year!

StarStarStarStarStar I really enjoyed Dr.C. She was very thorough and prof —    (Patient since Mon Apr 19 00:00:00 MDT 2010)

I really enjoyed Dr.C. She was very thorough and prof


StarStarStarStarStar Quick and friendly —    (Patient since Thu Mar 25 00:00:00 MDT 2010)

It was a pleasant visit. Staff was very friendly and professional.


Reply

Thanks for the feedback. Looking forward to seeing you again next year!

StarStarNo StarNo StarNo Star No One bothered to clean or adjust my glasses or even ask —    (Patient since Sat Mar 30 00:00:00 MDT 2013)

No One bothered to clean or adjust my glasses or even ask. The equipment was handled by tech then I was asked to use it without it being cleaned


Reply

We appreciate your feedback. Our policy to is always clean and disinfect equipment that comes in contact with patients between each use. We are happy to adjust and clean old glasses upon request, provided old eye wear is in good condition. If the glasses are old they can be prone to break during an ophthalmic adjustment so we always prefers to exercise caution. Thank you for your feedback!

StarStarStarStarStar Great office! —    (Patient since Mon Mar 31 00:00:00 MDT 2014)

Friendly, accommodating, informative, helpful staff.


Reply

Thank you for your feedback, we really appreciate it!

StarStarStarStarStar I felt very confortable and informed of the procedures done. Everyone there was very helpful. —    (Patient since Fri Mar 28 00:00:00 MDT 2014)

I felt very confortable and informed of the procedures done. Everyone there was very helpful.


Reply

Thanks for the feedback. We appreciate your comments!

StarStarStarStarStar I love this place! —    (Patient since Fri May 22 00:00:00 MDT 2009)

From the moment you step into the office, people are very cheerful and friendly and welcoming. I've never been kept waiting for long. You can browse around their attractive frame displays. I love their state-of-the-art diagnostic machines! Every doctor I have seen there is super-professional, and I leave with all my questions answered, and plenty of information on products and tips that can help me.


Reply

We appreciate your feedback. Thank you for choosing Vonnahme Eye Care.

StarStarStarStarStar Prism glasses —    (Patient since Tue Jul 28 00:00:00 MDT 2009)

I have had some trouble being able to focus on close up objects. when I try to read the image goes double, I was reading with one eye shut. I was having trouble doing the paperwork at my job and I stopped reading on my free time altogether. During my eye exam the doctor recommended a prism correction, it's been about two weeks now and I'm happy to say I can read again. Thank you Vannahme eye care.


StarStarStarStarStar survey —    (Patient since Sat Nov 03 00:00:00 MDT 2012)

I am confident in your work


Reply

Thank you for taking the time to review our practice. We appreciate your business and feedback. We look forward to seeing you again soon. Please let us know if we may be of further assistance.

StarStarStarStarStar First Time at Vonhamme Eye Care —    (Patient since Mon Mar 17 00:00:00 MDT 2014)

There was some miscommunication about the use of my family's wageworks card, but I probably didn't articulate very well. It was all resolved in the end, and I was very happy with my experience.


StarStarStarStarNo Star Review of last visit to Vonnahme —    (Patient since Mon May 03 00:00:00 MDT 2010)

Why do I HAVE to write a review? This box should be optional. But, since I have to, I guess I will say that A) it would've been appreciated if the doctor I saw for my last exam, who convinced me to try hard lenses instead of soft, had told me that there was a good chance I'd always have to deal w/ seeing some portion of the edge of the lens, especially after blinking. That's not just "something to get used to" in my opinion; that significantly effects vision (especially when the light refracts and causes a larger-than-normal and brighter-than-normal spot of light) and would make for a very dissatisfying experience—EVERYtime they were worn. B) after my fitting (yesterday) the doctor explained the cleaning process for the hard lenses. I was pretty sure I had it down, but the lady at the desk (who had originally been teaching me how to insert/remove the new lenses and said she'd explain the cleaning to me) asked if I was comfortable with it when I was leaving and I said it wouldn't hurt for her to run through it for me to really stick it in my memory. Interestingly enough she not only told me something glaringly different from what the doctor said, she told me literally the exact OPPOSITE. I read the instructions, the lady at the desk was correct—NOT the doctor.


StarStarStarStarStar I would suggest better lighting and magnifying mirrors for practice with contacts.  —    (Patient since Tue Dec 07 00:00:00 MST 2010)

I would suggest better lighting and magnifying mirrors for practice with contacts.


Reply

We appreciate your feedback and are happy to inform you that because of your suggestion we recently purchased a lighted magnifying mirror to place in our contact lens insertion area. Thanks for the suggestion!

StarStarStarStarStar Great Experience! —    (Patient since Tue Mar 12 00:00:00 MDT 2013)

My overall experience with Vonnahme Eye Care has been very positive. The office is modern and progressive, the staff and Doctor courteous and professional, short office-wait time... what more could you ask for? I would certainly recommend if you are looking for quality eye care.


Reply

Thank you for your feedback! Looking forward to your visit next year! Vonnahme Eye Care

StarStarStarStarNo Star Eye visit —    (Patient since Wed Feb 23 00:00:00 MST 2011)

It was a good visit overall. Thank you!


Reply

Thank you for your feedback. We appreciate you choosing Vonnahme Eye Care for your eye care needs.

StarStarStarStarStar Wonderful practice here.... —    (Patient since Wed May 16 00:00:00 MDT 2012)

I absolutely love you guys, your staff is always attentive and treat my family and I with respect and you make all of my children feel very comfortable at their exams. With a family a large as mine (7 children) that means a lot to us and we thank you for being so understanding an patient with us. The Piedra family


StarStarStarStarStar Vicki Seklecki —    (Patient since Sat Mar 01 00:00:00 MST 2014)

Best Visit and very excited about my new glasses


Reply

Excellent! We are so glad to hear you love your new glasses! Looking forward to seeing you again next year!

StarStarStarStarStar blue eyes —    (Patient since Sat Aug 13 00:00:00 MDT 2011)

I was very happy with my visit the doctor was great she cared and explained everything to me very clearly.


Reply

Thanks!

StarStarStarStarStar All my questions were answered before I even had a chance to ask them —    (Patient since Tue Jul 28 00:00:00 MDT 2009)

All my questions were answered before I even had a chance to ask them. Outstanding service was provided. I will definitely be going back.


StarStarStarStarStar First time contacts —    (Patient since Sat Feb 22 00:00:00 MST 2014)

First time appointment for contacts. Appointment went well, exam was professional and the staff that assisted me while I put in/took out my contacts was very helpful/informative.


Reply

Thank you for taking the time to review our practice. We appreciate your business and feedback. We look forward to seeing you again soon. Please let us know if we may be of further assistance.

StarStarStarStarStar I always have a good experience. The staff are very friendly. —    (Patient since Tue Sep 15 00:00:00 MDT 2009)

I always have a good experience. The staff are very friendly.


StarStarStarStarStar vonnahme eye care is great —    (Patient since Tue Aug 31 00:00:00 MDT 2010)

I went a few days ago for an appointment. Everyone there was extremely nice. I was in the waiting room for about 2 minutes and then called in to the exam room immediately in which I was very impressed. This place is very quick and only help do what's best for you.


StarStarStarStarStar Fast —    (Patient since Mon Mar 19 00:00:00 MDT 2012)

Got me in same day, quick courteous service.


StarStarStarStarStar First time customer —    (Patient since Tue Feb 18 00:00:00 MST 2014)

This was my first time at your facility, and the experience was wonderful! Everyone was kind and helpful, and took the time to explain everything and to get to know me and my eye health history. The atmosphere was warm and inviting, relaxed, and professional. When it was time to choose my glasses, all of my options and possible "upgrades" were explained to me, but I did not feel at all pressured to purchase the more expensive options. I had a great experience and will recommend your office with no reservations. Thank you!


StarStarStarStarStar Visit —    (Patient since Mon Feb 17 00:00:00 MST 2014)

My visit was very good from the facility to the staff I will definitely refer my friends and family


Reply

Thank you for taking the time to review our practice. We appreciate your business and feedback. We look forward to seeing you again soon. Please let us know if we may be of further assistance.

StarStarStarStarStar I am glad that I found and chose your office for my eye care —    (Patient since Tue Jul 09 00:00:00 MDT 2013)

I am glad that I found and chose your office for my eye care. Your staff is very professional, professional, caring and friendly. Thanks for the referral to the Eye an Lasik Center for the removal of the pterygium in my right eye. The surgery was very successful. I can see much better. Again thanks to all of you.


Reply

Great! We appreciate your feedback! Looking forward to seeing you again next year! Vonnahme Eye Care

StarStarStarStarStar Liked Dr Chute very much. Will plan to book another appt with her —    (Patient since Fri Feb 15 00:00:00 MST 2013)

Liked Dr Chute very much. Will plan to book another appt with her


StarStarStarStarStar good visit —    (Patient since Tue Oct 27 00:00:00 MDT 2009)

very professional, nice people


StarStarStarStarStar our only complaint is that we usually have to wait some time before we are seen —    (Patient since Thu Nov 07 00:00:00 MST 2013)

our only complaint is that we usually have to wait some time before we are seen


StarStarStarStarStar Thank you for providing excellent service in a wonderful atmosphere —    (Patient since Wed Jul 29 00:00:00 MDT 2009)

Thank you for providing excellent service in a wonderful atmosphere. Everyone was extremely knowledgeable, professional and helpful during my visit.


StarStarStarStarStar The appointment went well and I was called in right away. The employees were really nice. —    (Patient since Tue Feb 04 00:00:00 MST 2014)

The appointment went well and I was called in right away. The employees were really nice.


StarStarStarStarStar Survey —    (Patient since Fri Jan 31 00:00:00 MST 2014)

Your staff was professional and knowledgeable.


StarStarStarStarStar I like the way your staff handles everyone. —    (Patient since Wed Nov 10 00:00:00 MST 2010)

I like the way your staff handles everyone. Calm, efficient and not rushed.


Reply

Thank you for your feedback!

StarStarStarStarNo Star My visit  —    (Patient since Tue Feb 02 00:00:00 MST 2010)

My third time there for an eye exam. My doctor answered all my questions and didn't stop trying to find the correct correction for my eyes until I seen perfect. I definitely will go back for contacts fitting.


StarStarStarNo StarNo Star The main issue I had was my point was at 10 and they had issues with my insurance information... —    (Patient since Thu Aug 23 00:00:00 MDT 2012)

The main issue I had was my point was at 10 and they had issues with my insurance information which I thought should've been handled prior to my appointment.


Reply

We appreciate your feedback and we apologize for any inconvenience. Our goal is to always process insurance information prior to your visit but sometimes this cannot be done. S We will strive to do a better job next time. Thanks.

StarStarStarStarStar Most pleasant staff —    (Patient since Tue Jun 23 00:00:00 MDT 2009)

From the welcome approach to the last bye, the staff was very pleasant. I like that I am not rush through the process of glasses selection because I like to take my time.


StarStarStarStarStar Dr. Angie was wonderful, as well as all of the technicians and office staff —    (Patient since Fri Jul 31 00:00:00 MDT 2009)

Dr. Angie was wonderful, as well as all of the technicians and office staff. They were very helpful in selecting new frames, arranged for me try an alternate brand of contact lens that I might like better than my current brand, and took the time to fully explain my vision insurance benefits and the best way for me use them.


StarStarStarNo StarNo Star My appointment was for 12:15 —    (Patient since Wed Feb 22 00:00:00 MST 2012)

My appointment was for 12:15. I was taken into th e exam room at 12:25 then sat in there till 1pm before someone came in for my exam. Waiting in a uncomfortable chair in a room that was stuffy dark and boaring. It needs pictures on the wall and a TV if the doctors are running that far behind. it was very claustrophobic. Thank you for taking the time for letting me do this survey maybe in the future it will help you in the long run.


StarStarStarStarStar Review —    (Patient since Sat Dec 14 00:00:00 MST 2013)

I had very positive experience. Thank you!


StarStarStarNo StarNo Star Front office staff needs to be a little more pleasant —    (Patient since Sat Dec 07 00:00:00 MST 2013)

Front office staff needs to be a little more pleasant


Reply

Thank you for taking the time to give us your feedback. Our goal is to provide the best possible eye care experience. We apologize if you feel like the front desk staff should have been more attentive to your needs. In a busy healthcare office, sometimes things get can get hectic but we need to do a better job of making sure we are providing excellent customer service to our patients. We appreciate your feedback!

StarStarStarStarStar fantastic, I have no complaints and I hope to place my order Friday.. —    (Patient since Fri Dec 06 00:00:00 MST 2013)

fantastic, I have no complaints and I hope to place my order Friday..


StarStarStarStarStar courteous and professional —    (Patient since Wed Dec 04 00:00:00 MST 2013)

courteous and professional


StarStarStarStarNo Star The doctor had a pleasant and informative demeanor toward my son —    (Patient since Tue Nov 26 00:00:00 MST 2013)

The doctor had a pleasant and informative demeanor toward my son. He left the center stating that his eye doctor was, "very nice".


StarStarStarStarStar Very prompt; considerate of my time; when recommending photographs, explained the out-of-pocket... —    (Patient since Sat Nov 03 00:00:00 MDT 2012)

Very prompt; considerate of my time; when recommending photographs, explained the out-of-pocket charges, and the charges were exactly what the Doctor said they would be - no surprises, which I appreciate.


StarStarStarStarStar I absolutely love Angie —    (Patient since Mon Dec 13 00:00:00 MST 2010)

I absolutely love Angie. She is so patient and she is willing to have me try multiple contacts to correct my vision. Thank you!


StarStarStarStarStar Appointments can be uneasy sometimes —    (Patient since Thu Nov 15 00:00:00 MST 2012)

Appointments can be uneasy sometimes. But when I come here, and it was only twice, it's a very comfortable environment.


StarStarStarStarStar I'm very happy to see that Susan is back in your office. She is a very professional.  —    (Patient since Tue Jan 04 00:00:00 MST 2011)

I'm very happy to see that Susan is back in your office. She is a very professional.


StarStarStarStarStar The staff were very friendly and very helpful —    (Patient since Tue Sep 11 00:00:00 MDT 2012)

The staff were very friendly and very helpful. The doctor explained all the things that she was doing in depth so I could further understand. It was overall a great visit


StarStarStarStarNo Star Inviting environment. Staff members were pleasant and accommodating —    (Patient since Sat Aug 14 00:00:00 MDT 2010)

Inviting environment. Staff members were pleasant and accommodating. Helped to ensure I received the best care at a fair price. Great eye doctors!


StarStarStarStarNo Star First Visit —    (Patient since Thu Oct 17 00:00:00 MDT 2013)

Very good. Had a bit of a wait but in the end it was worth it.


StarStarStarStarStar i love the staff at Dr Vonahme's. i actually have fun going, even with the poof test —    (Patient since Fri May 29 00:00:00 MDT 2009)

i love the staff at Dr Vonahme's. i actually have fun going, even with the poof test. the glasses selection is great. made better by the fact that they have a keurig and give you chocolate. they're wonderful


StarStarStarStarStar Love my eyewear! —    (Patient since Wed Jun 19 00:00:00 MDT 2013)

I love my new eyewear! Staff members were great, courteous and attentive. I can't say enough good things about my experience with Vonnahme Eye Care in Holyoke, MA


StarStarStarStarStar Love Vonnhame! —    (Patient since Tue Aug 03 00:00:00 MDT 2010)

I've been with hime for nearly twenty years and I simply can't fathomg going anywhere else. The staff and warm and welcoming and eager to answer questions and concerns


StarNo StarNo StarNo StarNo Star Love this office! They are knowledgable, professional and thorough.  —    (Patient since Tue Mar 29 00:00:00 MDT 2011)

Love this office! They are knowledgeable, professional and thorough. I have never waited for an appointment, either!


Reply

Thanks!

StarStarStarStarStar Very nice office —    (Patient since Fri Feb 26 00:00:00 MST 2010)

The appointment started on time and my questions were cheerfully and completely answered.


StarStarStarStarStar Excellent!! Very good with my 5 year old nephew! —    (Patient since Sat Jul 27 00:00:00 MDT 2013)

Excellent!! Very good with my 5 year old nephew!


StarNo StarNo StarNo StarNo Star Awesome —    (Patient since Sat Feb 05 00:00:00 MST 2011)

Awesome place, very knowledgeable, excellent with kids!


Reply

Thanks! We love kids!

StarStarStarStarNo Star All the Dr’s in this office are Excellent —    (Patient since Tue Jan 04 00:00:00 MST 2011)

All the Dr’s in this office are Excellent. However, there are times when the office personnel could be more professional and friendly. It would also be helpful if it could be communicated before an exam if there is a procedure or test that will be done that is not usually covered by insurance. The last time I was there, I was surprised with at $250.00 that I wasn’t expecting.


StarStarStarStarStar Good Checkup —    (Patient since Mon Apr 16 00:00:00 MDT 2012)

I went to update my eye health records and had a good experience. Everyone was friendly and the offices were very clean.


StarStarStarStarStar I was very pleased with my experience with Dr. Chute —    (Patient since Tue Mar 02 00:00:00 MST 2010)

I was very pleased with my experience with Dr. Chute. She extremely kind and took the time to answer all my questions. The rest of the staff was extremely pleasant and even took the time to review out of pocket expenses with me. I highly recommend this office!


StarStarStarStarNo Star Eye doctor —    (Patient since Sat Feb 27 00:00:00 MST 2010)

Good exam, very pleasant friendly staff.


StarStarStarNo StarNo Star Adequate, not impressive —    (Patient since Tue Jun 11 00:00:00 MDT 2013)

I asked for help adjusting my glasses to fit my face better, and they didn't do a very good job. Not detail oriented, not looking carefully at how they sat on my face. Didn't follow up about things I had asked about on the form I filled out in the beginning.


StarStarStarStarNo Star Very Good eye doctor —    (Patient since Fri Jun 07 00:00:00 MDT 2013)

Dr. Vonnahme's Office was clean, ordered and the people were helpful, polite and informative.


StarStarStarStarStar Recent Visit —    (Patient since Sat May 19 00:00:00 MDT 2012)

Very Professional...Thank You !


StarStarStarNo StarNo Star There seemed to be a lot of employees in training —    (Patient since Thu May 31 00:00:00 MDT 2012)

There seemed to be a lot of employees in training. As a result, I ended up having to do some tests twice since no one asked if I was wearing my contacts. Hoping this was just an off day and the service will be better next time.


StarStarStarStarStar Very knowledgeable and professional staff. Extremely clean exam rooms. Up to date equipment —    (Patient since Sat May 11 00:00:00 MDT 2013)

Very knowledgeable and professional staff. Extremely clean exam rooms. Up to date equipment. Highly recommended.


StarStarStarStarNo Star Great visit! —    (Patient since Wed Apr 18 00:00:00 MDT 2012)

Great visit, professional staff.


StarStarStarStarStar The smiling and friendly staff w/an actual sense of humor was very refreshing —    (Patient since Fri Apr 19 00:00:00 MDT 2013)

The smiling and friendly staff w/an actual sense of humor was very refreshing. The coffee machine at the very entrance is a great idea and results in a relaxing atmosphere. It was truly a different atmosphere all together for my wife and I.


StarStarStarStarStar Great staff very awesome Doctors.  —    (Patient since Wed Jul 14 00:00:00 MDT 2010)

Great staff very awesome Doctors. And a great location on and off route 91 and plenty of free parking.


StarStarStarStarStar Great experience —    (Patient since Fri Mar 29 00:00:00 MDT 2013)

Great experience. The process was efficient and the staff was very nice. DM gave me a complete understanding of what my benefits would provide for and what options I had to choose from. I liked the fact that Dr. Vonnahme explained my vision correction options to me and allowed me to determine the course of my prescription with her input. The trial contacts were very helpful in determining my final lens and prescription and I like the 10% discount option. My only suggestion is that you may want to alert customers to this offering before they arrive so they can be prepared for the cost up front (I ordered daily contacts - usually get them from Costco every 3 months at $45/box. But your great staff & service + 10% off and DM's explanation of why it is better to order through you convinced me that the extra $10 per box was well worth it.) I have already suggested your office to several folks! Thank you


StarNo StarNo StarNo StarNo Star WE were reffered to you by Pioneer Valley Eyecare of Holyoke, both myself and my brother think... —    (Patient since Wed Apr 03 00:00:00 MDT 2013)

WE were reffered to you by Pioneer Valley Eyecare of Holyoke, both myself and my brother think they are great. My daughter (12years old) is a first time eyeglass wearer, she is not comfortable with glasses so Pioneer refered us to you. I called and explained and made a appointment for a contact fitting, a couple days before the appt. I recieved a call asking to rebook, we did. On the day of the visit we were treated like this was a full eye exam, I explained we were only in for contacts, they apoligized. We then started the contact fitting, after a hour or so it didn't work out. Whoever was working with my daughter kept leaving her to tend to other people. Now we have another appt.


Reply

Thank you for your feedback. When other eye care providers refer patients to us for special services, sometimes we might not be aware of the services that were already performed by the other doctor. Usually an exam report will be sent prior to the visit, but in your case we did not receive a report. This can sometime lead to confusion. We apologize for any inconvenience this may have caused. Vonnahme Eye Care appreciates your feedback.

StarStarStarStarNo Star The exam was very thorough and the doctor very accommodating for my particular need —    (Patient since Thu Apr 08 00:00:00 MDT 2010)

The exam was very thorough and the doctor very accommodating for my particular need. A bit of wait time but to be expected as they had a patient that required more time.


StarStarStarStarStar returning customer —    (Patient since Thu Mar 28 00:00:00 MDT 2013)

I was very happy with service in which I received, thank you


StarNo StarNo StarNo StarNo Star this is the first year we have to use masshealth for eye exam do tho the fact my husband lost his... —    (Patient since Wed Mar 20 00:00:00 MDT 2013)

this is the first year we have to use masshealth for eye exam do tho the fact my husband lost his job. We noticed a big difference on how we were treated. Not good. There was another lady shopping for glasses and she was tended to very well they even tried to convince her about why she should get the most expensive brand. very sad. Sorry I was not impressed. The office was very clean, and we were reminded about our appointments. that all the good i can really say.


Reply

Thank you for your feedback. Vonnahme Eye Care strives to offer the best quality eye care experience to all our patients. Our aim is to provide the best assistance in helping patients select the most appropriate eye wear to suit their individual needs. We also make sure to explain the particular benefits, warranty information, and satisfaction guarantees. Thank you.

StarStarStarStarNo Star The office experience was great. Doctor Angie was professional and approachable —    (Patient since Tue Mar 12 00:00:00 MDT 2013)

The office experience was great. Doctor Angie was professional and approachable. I was given a state-of-the-art computerized exam and had a profile created.I walked out with trial diagnostic contacts and comfortable, clear, fantastic vision. Impressive!


StarStarStarStarStar  —    (Patient since Thu Apr 26 00:00:00 MDT 2012)

The staff is very friendly and accommodating. My husband and I love going there.


StarStarStarStarStar Great visit as usual —    (Patient since Wed May 16 00:00:00 MDT 2012)

Very friendly and attentive to your needs. Some of our children are young and this office is perfect for them. Drs. And Staff are great with them and we appreciate that.


StarStarStarStarStar Great Service! —    (Patient since Sat Oct 24 00:00:00 MDT 2009)

Excellent Service! Excellent Care!


StarStarStarNo StarNo Star PLEASE stop having ALL your associates ask if we've picked out a frame yet! How very annoying! —    (Patient since Sat Jan 28 00:00:00 MST 2012)

PLEASE stop having ALL your associates ask if we've picked out a frame yet! How very annoying!


Reply

We apologize that your experience was less than ideal. Our staff is trained to make sure sure all patients receive personalized care. We just want to make sure we answer any questions that might come up. We appreciate your feedback and will work to prevent this from occurring in the future.

StarStarStarStarStar Very good service!! Everyone i spoke to was profession and took the time a answer all my... —    (Patient since Sat Feb 16 00:00:00 MST 2013)

Very good service!! Everyone i spoke to was profession and took the time a answer all my questions. I would HIGHLY recommend you to others.


StarStarStarNo StarNo Star I was going in for my annual checkup —    (Patient since Sat Feb 11 00:00:00 MST 2012)

I was going in for my annual checkup. The appointment was fine, but the scheduling system needs to be looked at and possibly revamped. I was a few minutes late for my appointment, but still sat and waited for 25 minutes to be seen, and then I spent at least 20 minutes waiting in the exam room for the doctor. All told, I was there for an hour and fifteen minutes, and only spent about 15 with the actual doctor.


Reply

We appreciate your feedback. We apologize for your wait time. However, occasionally we have emergent patients who can set our schedule behind but we always will look to improve our scheduling efforts in the future to be sure we are always accommodating our patients' needs. Thank you.

StarStarStarNo StarNo Star The people were pleasant but the dirty machines were a huge turnoff  —    (Patient since Fri Feb 15 00:00:00 MST 2013)

The people were pleasant but the dirty machines were a huge turnoff


Reply

We really appreciate your feedback. We always strive to provide our patients with the best experience possible. Our technicians are instructed to always clean the machines with alcohol wipes prior to each patient encounter. Sometimes patients wearing makeup can leave a small amount of residue on the headrest, which is easily removed with one swipe of an alcohol wipe. Apparently this step may have been overlooked in your case, and we sincerely apologize. We will take steps to ensure this does not happen again. Thanks again for your feedback.

StarStarStarStarNo Star I made my appointment via online appointment maker on your website —    (Patient since Wed Jan 26 00:00:00 MST 2011)

I made my appointment via online appointment maker on your website. The first time I made an appointment, the office got back to me a week out saying that that there was no doctor available for my time. I made another appointment and the day before I was called to rearrange my appointment again. I did so and waited 30 minutes before being seen The timliness of being seen has been an issue before. I understand things come up, but this is a pattern. I really like your practice, therefore I have been understanding, but it is annoying.


StarNo StarNo StarNo StarNo Star I don't think you'll want to post this to Google. My experience was not good —    (Patient since Sat Jan 05 00:00:00 MST 2013)

I don't think you'll want to post this to Google. My experience was not good. I made a 10:45 appointment on February 12th for Fundus Photography that was recommended at the time of my eye exam 6 weeks earlier and to order some single lens computer glasses. (I was very clear on the phone why I was making the appointment) When I got there no one seemed to know why I was there and I left over an hour later to try to make it to a business appointmnet without being able to place my order for glasses. At this point I have to either make another appointment with you to get my glasses or find another optician and have all my records transfered. I am very disappointed.


Reply

We appreciate your feedback. We apologize for any confusion or inconvenience this may have caused you. We will make sure to make sure this never happens again. Vonnahme Eye Care's goal is to provide the highest quality eye care experience in the most efficient manner! Thank you for your feedback.

StarStarStarStarStar Great service and very accomodating —    (Patient since Tue Nov 24 00:00:00 MST 2009)

Great service and very accomodating


StarStarStarStarNo Star Vonnahme Kick-assery! —    (Patient since Mon May 03 00:00:00 MDT 2010)

The thing that shoots puffs of air into the eyes has got to go. All of my friends/family/coworkers say their eye doctors don't do it anymore, and I'm always so jealous! Though, to my knowledge, I'm the only one who can make appointments online, and the only one that gets email/text notifications/reminders, so technically I'm still ahead!


StarStarStarStarNo Star 4 —    (Patient since Fri Jan 18 00:00:00 MST 2013)

VERY EMPLOYEES THE DOCTOR AND HER ASSITANT WERE VERY GOOD AND ANSWER ALL MY QUESTIONS. THANK YOU


StarStarStarStarStar Polite, clean and variety of frames —    (Patient since Tue Jun 23 00:00:00 MDT 2009)

I was very please with everything from the moment I step in the office from the moment I left the office. The associate was very helpful on helping find the right frame for me.


StarStarStarStarStar Thank —    (Patient since Sun Aug 23 00:00:00 MDT 2009)

This is place and good people who work in there.


StarStarStarStarStar I arrived for my appointment on time was greeted by the receptionist in a friendly manor —    (Patient since Wed Feb 22 00:00:00 MST 2012)

I arrived for my appointment on time was greeted by the receptionist in a friendly manor. A few minutes later I was brought into the exam room and the doctor was very pleasant and took the time to explain to me about my issue in details I could understand clearly. My overall experience was a pleasure. Sincerely R.A. Johnson


StarStarStarStarStar Excellent and informative. —    (Patient since Mon Dec 19 00:00:00 MST 2011)

I enjoy my visits to Vonnahme Eye Care. I feel the practice is at the forefront of eye care technology, which means optimal care for my eyes and vision. The staff is energetic and happy. I recommend them to my friends and family with confidence .


StarStarStarStarNo Star Vonnahme Eye Care —    (Patient since Fri Nov 13 00:00:00 MST 2009)

Overall very satisfied with yearly checkups, Neat office space and friendly staff


StarStarStarStarStar The doctor I saw was great!  —    (Patient since Wed Dec 12 00:00:00 MST 2012)

The doctor I saw was great!


StarStarStarStarStar Vonnahme Eye Care —    (Patient since Tue Nov 23 00:00:00 MST 2010)

Very pleasant professional staff. Dr. Answered my questions and resolved a site problem I was experiencing with current glasses.


StarStarStarStarNo Star I came to your office especially for high definition progressive Izon lenses but discovered the... —    (Patient since Tue Oct 30 00:00:00 MDT 2012)

I came to your office especially for high definition progressive Izon lenses but discovered the company was not producing lenses at this time. You office was listed on the Izon site as being the only one in Western MA to provide this special exam and lenses. I was guided to consider other options I hope will properly correct my vision and m waiting for my new contact lenses to arrive.


StarStarStarStarNo Star It would be helpful to know what costs would be covered by insurance when first arriving —    (Patient since Sat Nov 10 00:00:00 MST 2012)

It would be helpful to know what costs would be covered by insurance when first arriving. Perhaps the person at the front desk, after confirming the insurance coverage, could explain what is or is not covered. Thank you.


StarStarStarStarStar This is eye care —    (Patient since Fri Nov 02 00:00:00 MDT 2012)

This is eye care. The People there are friendly, professional and most of all knowledgeable. I will be a repeat custom


StarStarStarStarStar Best Eye Appointment I have ever had! Will recommend to my family and friends! —    (Patient since Fri Nov 02 00:00:00 MDT 2012)

Best Eye Appointment I have ever had! Will recommend to my family and friends!


StarStarStarNo StarNo Star Mislead and still blind —    (Patient since Fri Nov 02 00:00:00 MDT 2012)

I wish that, before my appt day, when I asked to be called back with my copay amount, and told them I was interested in contacts, they would have told me that the copay for contacts was $55. Instead I was told what my copay for a regular appointment only, which was $10. All I brought was $10 and I had to leave my appointment with nothing, still blind because my Insurance doesn't allow me to get both contacts and glasses and I want contacts. I told the front desk when I got there that I wanted contacts, spent my whole visit learning about them, and got really excited. Just to be told what the copay is at the last second. $55?!? Tell people that BEFORE they get there! I can't beleive I wasted my time and the last $10 I had.


Reply

We apologize for the misunderstanding and that your benefits were not appropriately relayed to you before your exam. A contact lens fitting is a separate exam and the copay amount is dictated by your insurance. We are here to help you understand your insurance benefits as best as possible, however, ultimately it is the member's responsibility to be aware of any co-pays and/or non-covered services. We appreciate your feedback. Feel free to contact us if you have any questions regarding your insurance benefits and we will be happy to help you.

StarStarStarStarStar it was outstanding. I appreciate being taken right on time. —    (Patient since Thu Apr 22 00:00:00 MDT 2010)

it was outstanding. I appreciate being taken right on time.


StarStarStarStarStar amazing and friendly!!! —    (Patient since Tue Oct 23 00:00:00 MDT 2012)

These guys were amazing and friendly I defiantly recommend them!!!!!!!!


StarStarStarStarStar Terrfic service, clean office, knowledgeable staff.  —    (Patient since Tue May 19 00:00:00 MDT 2009)

Terrfic service, clean office, knowledgeable staff.


StarStarStarNo StarNo Star I did not think I needed to be seen again with these particular lenses in my eyes —    (Patient since Mon May 11 00:00:00 MDT 2009)

I did not think I needed to be seen again with these particular lenses in my eyes. My understanding was I just had to notify the office my choice between the newer lenses compared to my past lenses. The whole processe took too long as the office forgot to order the Purevision 2 at the earlier appointment. Came up to the office one time and was not seen as the lenses were never ordered. Wasted my time as I have to arrange for the car I share with my husband. Irritated with the whole situation. Its over now but I was not comfortable with the office as I have been in the years I have been with the practice.


StarStarStarStarStar Review —    (Patient since Tue May 05 00:00:00 MDT 2009)

Excelent service as usual.


StarNo StarNo StarNo StarNo Star You do not want my feedback for Google. —    (Patient since Mon Mar 22 00:00:00 MDT 2010)

You do not want my feedback for Google.


Reply

Sorry to hear that. We want all of our patients to have a great experience at our office and it sounds like we have missed the mark in your case. We would like to learn more about any issues you might have had - so we can do a better job at your next appointment. Thanks.

StarStarStarStarStar very competent service! —    (Patient since Fri May 22 00:00:00 MDT 2009)

Everything was very well explained to me, along with my options. Staff is very friendly and efficient, and the doctor really makes you feel like she cares.


Reply

Thank you for the kind feedback. Looking forward to your visit next year!

StarStarNo StarNo StarNo Star To be honest, I was very upset that I received 3 txt messages then 2 emails and two phone calls to... —    (Patient since Thu Sep 27 00:00:00 MDT 2012)

To be honest, I was very upset that I received 3 txt messages then 2 emails and two phone calls to confirm my appointment. And needed to wait for more than 45 minutes for my appointment. I did receive good service but you wanted me there, and when I had to wait it was very upsetting.


Reply

Thank you for your feedback. We apologize for any inconvenience. We will be glad to update the notification settings for your profile in our communications software so this doesn't happen again in the future. Thanks.

StarStarStarStarNo Star I have been a customer of theirs for many years and this is the first time where I felt that Dr. V —    (Patient since Sat Jul 17 00:00:00 MDT 2010)

I have been a customer of theirs for many years and this is the first time where I felt that Dr. V. went out of his way to make me feel appreciated and satisfied. His "bedside manner" has improved markedly, where in the past I felt little or no empathy....like I was just another person being churned through a mill. Kudo's to Dr. V. for the improvement.


StarStarStarStarStar For your personal excellent eye care Vonnhme Eye Care is the place to go.  —    (Patient since Fri Mar 11 00:00:00 MST 2011)

As always at my appointments, everyone has been extremely pleasant and knowledgable. Any time I have had a lens "issue" it was taken care of promptly. Before my first appointment 2 years ago I had just moved to this area and only had my insurance list to go by to pick a facility. I am so glad I picked Dr(s) Vonnahme and will always conyinue with them for my eye care. I find them very knowledgable on new eye care products for me personally and I would, and have recommended them to friends and relatives. Thank you so much to the Vonnahme team.


StarStarStarStarNo Star I had a 4:15 appt and was not see till 5:00 —    (Patient since Wed Aug 08 00:00:00 MDT 2012)

I had a 4:15 appt and was not see till 5:00. I understand that appt's sometimes run late, but if I had known, I could have worked longer and taken less vacation time. I've learned going forward to call first and ask if the dr. is running on time.


Outstanding service. The doctors are quite knowledgable and are experts in their field —    (Patient since Fri Jan 21 00:00:00 MST 2011)

Outstanding service. The doctors are quite knowledgable and are experts in their field. Very professional and extremely friendly towards me as the patient.


Reply

Thank you for your feedback. We look forward to seeing you again next year!

StarStarStarStarStar At Vonnahme Eye Care I felt very comfortable. Everyone was friendly and helpful —    (Patient since Fri Aug 24 00:00:00 MDT 2012)

At Vonnahme Eye Care I felt very comfortable. Everyone was friendly and helpful. I was in and out of there in less than an hour for an exam and choosing eye wear. They have a large selection, though not much variety (perhaps just due to today's styles). I would recommend Vonnahme to anyone!


I was fitted with a trial pair of contacts to be reviewed in a week —    (Patient since Sat Apr 03 00:00:00 MDT 2010)

I was fitted with a trial pair of contacts to be reviewed in a week. The receptionist told me if I bought a year supply of lenses that day only, I would receive a discount. Why on earth would I buy a year supply of lenses I am not sure even work for me? I asked would I get the discount a week later after seeing the doctor again and she said no. That is ridiculous. I will buy my lenses elsewhere. Also, a $110 contact fitting fee. Wow! I will look elsewhere for that also. I am an established patient whose fitting needs havent changed. $110? Seriously?


Reply

Thank you for your feedback. As part of ongoing care for patients wearing contact lenses, we must ensure patients' eyes are healthy to continue to wear contact lenses. As part of the Contact Lens Fitting. we do a careful analysis to make sure there are no underlying issues that could cause harm to your eyes and possibly prevent future contact lens wear. We also take careful sophisticated corneal measurements using a corneal topographer which helps to ensure clear comfortable contact lens wear. Contact lens technology and materials are constantly changing. As part of the fitting process we will also determine and communicate potentially better options available to either provide better comfort, clearer vision, or better health for our patients. Because of these additional requirements, a contact lens fitting is a separate exam not covered by your routine eye exam. We offer a courtesy discount to patients who purchase an annual supply at the time of their Contact Lens Fitting. In the event that the contact lenses don't work for you and you end up being fit with a different type, we simply apply your payment and discount to the new contact lens prescription. Thanks.

StarStarStarStarStar Vision exam review —    (Patient since Fri Aug 10 00:00:00 MDT 2012)

Everyone I the office was great!


StarStarStarNo StarNo Star Routine exam —    (Patient since Sat Oct 24 00:00:00 MDT 2009)

Routine exam. Generally, it does not take long but the doctor explained that he had complicated cases in the morning. Otherwise, he is very quick and always very professional.


Reply

Thank you for your feedback and your understanding. We do our best to stay on time but sometimes certain patients require more time and we always want to make sure all our patients receive the best quality care. Thanks!

StarStarStarStarStar Thank you for going beyond my expectations in helping me with the transition to contact lenses.  —    (Patient since Wed May 16 00:00:00 MDT 2012)

Thank you for going beyond my expectations in helping me with the transition to contact lenses.


Reply

We're so happy that we were able to help you. Looking forward to seeing you and your family next year!

StarStarStarStarNo Star Everyone is always very friendly but again I had to wait to see the doctor over 40 minutes.  —    (Patient since Thu May 17 00:00:00 MDT 2012)

Everyone is always very friendly and well informed but again I had to wait to see the doctor over 40 minutes.


Reply

Thank you for your feedback. We apologize for your wait time are always looking for ways to provide the best quality care which also includes respecting patient time.

StarStarStarStarStar appointment —    (Patient since Fri Jun 22 00:00:00 MDT 2012)

Efficient and friendly...great combination!


Reply

Thank you for your feedback!

StarStarStarStarStar I found all staff to be friendly and competent —    (Patient since Tue Jun 05 00:00:00 MDT 2012)

I found all staff to be friendly and competent. Clean office and a place I feel good about going to.


Reply

Great! Thanks. Vonnahme Eye Care

Dr. Vonnahme (Mrs —    (Patient since Thu May 31 00:00:00 MDT 2012)

Dr. Vonnahme (Mrs.) so rapidly established the prescription I needed even though I'd not brought my old eyeglasses to the appointment. And, unlike experiences with other optometrists, I felt confident the prescription was just right.


Reply

Glad to hear we were able to help you. Looking forward to seeing you again.

StarStarStarStarStar Loved the doctor's easy going, yet, professional manner —    (Patient since Mon Jan 11 00:00:00 MST 2010)

Loved the doctor's easy going, yet, professional manner. Made it easy to ask questions and fully understand my eye care needs.


StarStarStarStarStar Best Place for eyes exam —    (Patient since Sat Apr 16 00:00:00 MDT 2011)

Very good doctors and courteous staffing,I truly recommended to friends and family.


StarStarStarStarStar I have a choice, and I choose Dr. Vonnahme! —    (Patient since Sat Feb 27 00:00:00 MST 2010)

I have a choice when it comes to my caregivers and I have chosen Dr. Vonnahme and Associates for over 16 years because the entire staff is courteous, professional, and dedicated to my complete satisfaction. I really appreciate great service and I have never been disappointed with yours. Thank you all! ACE


Reply

Looking forward to another 16 years!

StarStarStarStarStar Friendly and knowledgable staff made the past two visits very pleasant and quite fast —    (Patient since Wed May 16 00:00:00 MDT 2012)

Friendly and knowledgable staff made the past two visits very pleasant and quite fast. No feeling of being rushed out, yet quick and comfortable.


Reply

Excellent! Thanks for the feedback!

StarStarStarStarNo Star Everyone from the receptionists to the doctor was very pleasant and accomadating, however we were... —    (Patient since Thu May 17 00:00:00 MDT 2012)

Everyone from the receptionists to the doctor was very pleasant and accomadating, however we were there over 2 hours! We also were surprised that they booked both of us at the same time when there is only 1 doctor?


Reply

Thank you for your feedback. We apologize for any inconvenience.