Advanced Dermatology and Skin Centre A Forefront Dermatology
Advanced Dermatology and Skin Care Centre Laser Centre
1268 Reviews
My appointment on 4/18 to see Dr. Bender was scheduled when I visited six months prior. When I arrived on Thursday I was informed that Dr. Bender was off and I could reschedule or see someone else (Dr. Allen), it didn't matter. It was obvious they were ready to call it a day.
Apr 21, 2024
I'm very pleased with the staff and how they helped me get my medication. I've been trying to get my medication for Accredo pharmacy for months now to no avail. Upon my arrival they nurse asked reason for the visit. I explained that I can't get my meds for the pharmacy. They had me talk with one of their team members that deals with the medications. She called the pharmacy and spoke when them about with holding my medication after being on the phone with them for some time. She explained that they would call me in 24-48. I had no hopes of accredo pharmacy calling me as they said on multiple occasions. The next day I did receive a call and medication was shipped out to doctor. Thanks to the staff so much as I've been suffering for many months. Thanks, May God bless you!!!
Apr 20, 2024
The treatment in this office was excellent. Even though they were short staffed they were on time and efficient with my exam. Nice and good people, I highly recommend them.
Apr 19, 2024
Great nurse and doctor saw me in a timely manner. Listened attentively and gave a diagnosis. You can’t expect anything better
Apr 18, 2024
I am new to AL and this experience was great. All staff were friendly, very clean and doctor was very nice and educational
Apr 17, 2024
We waited for about 40 minutes before being called back. But staff was friendly and helpful.
Apr 1, 2024
They always get you in quickly. Dr. Reefer is awesome as well as Elizabeth Simpson. The staff and nurses are friendly. Awesome facility.
Mar 27, 2024
Erin and her nurse were great!! I really appreciate you!!
Mar 27, 2024
Very happy with the doctor and treatment, and especially how quickly an appt was available for a new patient! They were wonderful with my 7 year old. The only negative was the wait time was long- we waited almost 45 minutes. This could have been due to putting in new patient paperwork and information. Once we were put in a room, the doctor came right in and we were out fast. We have found our new office for sure.
Mar 14, 2024
Excellent experience as always.
Mar 10, 2024
Dr. Reeder and the nurse practitioner there are so nice and helpful and friendly the front desk. The young ladies there are always so nice.
Mar 3, 2024
I was late arriving as I didn't know where you were located but the receptioinist understood and said no problem. Check in was quick even though you didn't have my history
Mar 2, 2024
Dr Bender removed a skin cancer on my chest. I did not feel a thing. He is an excellent doctor and very personable. His nurse was excellent also. She removed my stitches and was so nice and personable.
Feb 28, 2024
Appreciated getting me blue light treatment immediately on request
Feb 28, 2024
Kellie was great. very thorough and explained everything in detail.
Feb 21, 2024
Prompt, courteous and professional! I love the person who treated me!!
Jan 24, 2024
I throughly enjoy the staff. They r wonderful
Jan 24, 2024
Always get great attention here. Ashley Tanner and the staff are always caring, patient and efficient. I would recommend this practice, and Ms. Tanner, to anyone.
Jan 24, 2024
I look forward to being one of your clients.
Jan 14, 2024
Check in was easy. I did not wait long to be called back into exam room. I did not wait long to be seen by Jessica Davis. I believe I was in and out within 30 minutes. One cannot ask for better than that. Everyone was nice and friendly. If only all medical appointments went this smoothly then my life would go so much better. Thank you.
Jan 13, 2024
I was a walk-in to see if I could have sutures removed after Forefront Dermatology in Marquette, Mi. removed melanoma from my back. I was taken In quickly and stitches removed quickly. Thank you very much.
Jan 12, 2024
Dr. Reeder and her staff were great. Got my pathology report back a performed surgery the same day. Highly recommended!
Nov 12, 2023
Dr. Reederis fantastic! She is a great clinician & very detailed in her examination. She keeps her patients fully informed of her clinical findings, and explains her treatment recommendations. The medical support staff are friendly and very supportive. Some demonstrate a good sense of humor. The clerical staff are proficient and well organized. My only continued objection is the office phone system. Navigating that system is always a headache; sometimes worse!
Nov 11, 2023
It was a very positive experience. The office staff was great and the doctor was A#1. I am a return patient and I wouldn't return if I were displeased .
Nov 10, 2023
Brittany was very thorough and explained what she was doing. Looking forward to seeing her again after the results of my tests come back.
Nov 2, 2023
great visit and the doctors were excellent. thanks terrry
Oct 23, 2023
Great team of employees and the medical team is outstanding especially Kelli! I would recommend that anyone with a Skin issue make and appointment today!
Oct 18, 2023
I have always received excellent care at this facility.
Oct 15, 2023
stiches removed and all looks good!
Oct 15, 2023
I was real nice to me. They told me everything they was on do before they done it I like being told what they’ve done to me before they do it
Oct 13, 2023
Great providers, great care!
Oct 12, 2023
Very professional, and prices are great
Oct 11, 2023
Great people, great advice, great treatment. The wait was a little long.
Oct 11, 2023
Dr. Reed was the greatest. She knew what was going on with the rash around my mouth probably within the first 15 seconds of the exam. The medication she prescribed has already begun to work which is a relief after dealing with this rash for a good three weeks. Thank you so much Dr. Teed!
Sep 27, 2023
This was my first visit to any Dermatologist and this practice. I was pleasantly surprised to get a same day appointment using the web site. The reception was cordial and the waiting area was roomy and well appointed. My consultation was like meeting someone I had known for a while. The PA I saw observed, listened and explained the situation clearly and prescribed a remedy.
Sep 13, 2023
The staff at Advanced Dermatology are very pleasant, friendly and make you feel comfortable. I highly recommend them!
Sep 13, 2023
The Doc and the Nurse were very nice and professional !
Aug 31, 2023
Great visit, clear explanation of diagnosis and the prescription given is working. What more do you want?
Aug 25, 2023
Brittany made me feel like she is really interested in getting to the bottom of me condition. I really really love that she listens and doesn't tell me what I have to say is of no significance, I have been through the gammet of dermatologist in the last 30 years and she is only the second one that truly seems to care..thanks dr Brittany
Aug 17, 2023
The med tech who removed my stitches was delightful. I arrived on the date and time on my appointment card. The front desk had no record of my appointment as it had not been logged in the system. Everyone behind me was upset because of the delay at the desk. I was made to feel like I was an inconvenience for showing up on time for my appointment. You can do better.
Aug 16, 2023
Very attentive physician and very nice support staff,
Aug 10, 2023
Very quick and efficient.
Aug 10, 2023
Always very efficient and professional.
Jul 7, 2023
From making the appointment, check-in, to having the procedure... can't fault a thing. Would highly recommend NP Erin Risco and all the staff. BRILLIANT!!!
Jul 7, 2023
Was impressed with office staff at this facility. They were able to fit me in to handle an issue.
Jul 3, 2023
Doc Allen was outstanding!
Jun 10, 2023
Went to the clinic for a cosmetic treatment. I was seen on time and received great care. They have a full line of skin care products to help protect from sun damage.
Jun 7, 2023
Gave me an appointment same day very friendly, knowlageable, and courteous.
May 27, 2023
Called at 2pm. Had my appt at 3:50. When I say they make stuff happen and don’t push back visits, they got it under control. Very prompt, professional, and courteous all the way around from the doctor to the front desk. Highly recommend
May 13, 2023
Wonderful, friendly Doctor's office.
May 7, 2023
Attentive and understanding of my current situation. Knowledgeable.
May 6, 2023
The Doctor Kelly was as usual great nothing but good to say!!!
Apr 19, 2023
I arrived for a dermatology for an appointment that I read on my calendar. It was wrong, probably a message that repeated annually. The input clear listened to my story, I thanked her, turned to leave, she called after me, I returned to the input desk, she said since your hear, would you care to see a different doctor, i replied, thank you that would me great. The appointed was only 15minutes than mine. Shortly later, I met with a female doctor would was very professional and friendly. She asked what was I wanted, I showed her my lower, outer side abrasion of my leg. She said it was a small ???, nothing to worry about, order me a prescription. The appointment saved me a return trip, more importantly, it relieved my anxiety. Thanks again to Advanced Dermatology and Skin Care Center for outstanding medical service. Sincerely, Harry l. Eckel Jr.
Apr 15, 2023
Disappointed because Dr. could not help me with my problem. Referring me to someone else.
Apr 12, 2023
Brittany and her MA were fantastic. Thorough and professional. One of the finest medical exams I’ve experienced
Mar 24, 2023
Great job. All my carved on spots are healing nicely.
Mar 24, 2023
Always a good experience
Mar 23, 2023
Very friendly and helpful staff,
Mar 22, 2023
Wonderful and good people. The staff and the Doctors are really some of the best in their field!
Mar 2, 2023
Another visit to Advanced Dermatology and another 5 STAR experience. Great service and care from the moment you walk through the doors. Highly trained personal provide an extremely high level of care. During a recent visit I had the pleasure of meeting and being cared for by Dr. Stanford. What a gem…
Mar 1, 2023
Needed to be seen same day for a problem. Had my problem treated promptly.
Mar 1, 2023
Unlike most other medical offices that I've been to, Advanced Dermatology was welcoming and efficient. I arrived somewhat early, and I was seen by the P.A. before my actual appointment time. She was friendly, very knowledgeable, and thorough.
Feb 11, 2023
Excellent care. Very well explained and executed. They kept me comfortable and calm. Would highly recommend Dr. Dunn and his assistant.
Feb 8, 2023
From the time we walked in until we left we were met with smiles, utmost care and professional treatment. We really liked Dr. Bender and his personal demeanor and expert treatment.
Feb 4, 2023
Called and got same day appointment. My regular doctor was unavailable so I got to see Dr Elizabeth Simpson, she was fantastic. She took care of my needs and I would highly recommend her.
Feb 1, 2023
This was my first visit to Advanced Dermatology and Skin Care Centre and the front office ladies couldn’t have been kinder. My intake nurse was thorough and assisted me and trying to fill out the iPad questionnaire. My physician was extremely professional and checked all the areas I was concerned about. I’m so thankful to have found this dermatology Centre.
Jan 25, 2023
Appointment was a call in and everything was spot on.
Jan 23, 2023
Always easy, quick, and friendly.
Jan 11, 2023
It was good for a change I did not have to wait
Jan 8, 2023
I was so disappointed in my visit with Dr Allen I have seen Kelli and Greg for years and always pleased I am having covid related fingernail issues and thought I should see a Dr. I should have known when I was able to get in same day. I would like my $40. back or an appt free with another Dr. If you would like details call me 251-404-3695
Dec 31, 2022
Staff always courteous and attentive to resolving patient issues
Dec 29, 2022
These people are wonderful and take their time with you explaining exactly what they find..if you have concerns on you skin I highly recommend Advanced Dermatology…
Dec 4, 2022
Dr Johnston and staff are consummate professionals. I am always confident that Dr. Johnston addresses all of my skin issues.
Nov 12, 2022
I was beginning to feel like a cash cow, always something. I changed to Advanced Dermatology and I’m sure of my choice. I felt at ease, treated respectfully and on time. Dr. Johnston was very professional, thorough , and to the point. I don’t know what else to say..WTG, Good Job, Gold Star and keep it up. See you in 6 months!
Nov 3, 2022
Everyone was really helpful
Nov 2, 2022
Waiting took too long after appt time but staff are great snd very nice
Nov 1, 2022
The Dr. was excellent! I did not appreciate the nurse putting infancies on Tri-Luma or any product being expensive. If I could not afford the visit and what was needed, I would not have been there.
Oct 30, 2022
The providers are always very nice. They take their time to listen to your concerns and answers your questions. I have never had a bad experience.
Oct 30, 2022
I live on Dauphin Island and called the office while in Mobile doing errands. The receptionist was so nice and she found an appt for the same day with Greg. He is who I normally see and took care of some skin issues that day! Thank you!
Oct 19, 2022
To start with, I thought I had made an appointment but I hadn’t but the young lady fit me in anyway. Dr Brittany did such an awesome job during my visit. She was very thorough. I highly recommend advanced dermatology to whoever needs their care.
Sep 20, 2022
Did not have an appointment was able to be working within a half hour.
Sep 9, 2022
The office staff is very nice and helpful. The doctor was terrible. I came in with discomfort and rashes on my eyes. She didn’t even get close enough to look. Tried to prescribe me prednisone for it, when I asked for another steroid or a cream, she laughed, was rude, and gave me a cream that my insurance refused to cover
Sep 5, 2022
Review of office staff and nurse is 5 stars Review of Dr. Allen is less than one star. She was dismissive, didn't listen, and was slamming doors and drawers when we asked her to do something she didn't want to do. We left and rescheduled with another provider.
Aug 26, 2022
Loved Dr. Kelly, she was very knowledgeable and informative.
Aug 17, 2022
Dr Sharp is superb. No further words are needed
Jul 21, 2022
No complaints. Always on time and thorough.
Jul 14, 2022
Great experience! Doctor and staff
Jul 14, 2022
Getting the appointment was easy and there wasn't a long way once I was seated in a room. The doctor was very friendly and explained everything about the procedure.
Jun 22, 2022
Did not hav appt but was seen anyway in a timely manner…all employees were very courteous and helpful…..was seen for surgery I had on my leg l10th iMay
Jun 16, 2022
Emily and Dr. Reeder could not have been more professional, but so delightful, as they attended to my demitogical needs. I would, and have, recommended Dr. Reeder to my friends and family
May 14, 2022
Very satisfied with my experience
May 13, 2022
I needed a same day appointment and got one really quick. Staff was great!
May 5, 2022
I have horrible insurance that would not pay for a procedure that I needed. With that being said they treated me just like everyone else. Top notch place very kind staff and awesome doctors.
Apr 13, 2022
The care was amazing and appreciate Dr.Erin a lot!
Apr 11, 2022
I had a great experience here and will be back in the future for cosmetic needs!
Apr 8, 2022
Panama City Beach office: I have been going to Dr. Jiohnston for a long time and I am pleased that my doctor visits have always been to my satisfaction
Apr 7, 2022
Really love seeing Greg!....he takes his time and explains everything very well.
Apr 7, 2022
The provider I saw was Megan Harris, PA-C. She and her assistant were fabulous! Good humored, personable, and knowledgeable. HIGHLY RECOMMEND!
Mar 30, 2022
I had cancer cell removed from my ear 2/23/22 and my experience has been a night mare with the poor response from the whole staff , nurses,doctors and medical records on the surgery. Dr. Dunn prescribed an antibiotic and never was puit on my medical records according to Brandi, the nurse. Also, a week and half ago Dr. Sharpe told me the lab would be done during an office visit to let me know if a different antibiotic would be needed to heal my inflamed ears and they would let me know a send me a prescription for it, never heard anything from that. Today the nurse told me the lab results from that test showed a staff infection and asked if anyone let me know. My answer was NO and she would get Dr. Dunn and he came in a said that he was going to prescribe it to help my ear infection heal. I told both he and the nurse that i was highly irritated about the way all the staff at Advance was giving me.
Mar 30, 2022
Definitely rates five gold stars! P.A. Greg Sharp is a bright, caring and outgoing clinician. I am elderly and have a severe body rash complete with watery blisters and was referred to Forefront Dermatology by my immunologist. I was seen almost immediately, Mr. Sharp took one look and zeroed in on the cause, ordered confirming biosy, developed a temporary treatment plan. I have seen him twice since, had another biopsy and will be returning for confirmation and new treatment plan. The office staff is very caring and efficient.
Mar 7, 2022
Great service at the Daphne Location.
Mar 6, 2022
Glad you took me in for follow up procedure on the same day I called. Very fine professionals respectful of my time and questions.
Feb 26, 2022
Always a great experience, everyone dose a great job
Feb 17, 2022
Fabulous work by Dr. Stanford!
Jan 20, 2022
I arrived on the incorrect day; that sweet "child" at the front desk went to the doctors' area to see if someone would see me. Dr. Stanford removed the skin cancer for me, and this was his MOHS day, which I did not require. Everyone in that office is always welcoming and patient. Thank all of you very much.
Dec 24, 2021
Even though everyone's hands felt like ice, it was a warm reception and very friendly. I was lucky to get an appointment the same day I called due to cancellations. The exam was Thorough, and I was kept informed at every step. I had to have a biopsy, which was painless! Great care was given to make sure I was comfortable and included throughout the entire visit.
Dec 17, 2021
Excellent and professional experience. Thank you for allaying my concerns.
Dec 16, 2021
Pleasant office and friendly office staff. Problem addressed , but wish you didn’t have to wait so long for reports. Not knowing is the worse
Dec 1, 2021
prompt service, with appointment for followup appointment...
Nov 14, 2021
The care given was very good. The wait time was excessive after checking in and that made the visit unpleasant.
Oct 20, 2021
I was very pleased with my visit, especially whatever I found out that my nurse was one of my long-term friends. The doctor was personable and listened well. I look forward to going into the office again.
Oct 20, 2021
I personally know Dr. Stanford and Renee and that is the only reason I use this practice. The girls at the front desk are always kind and helpful but there appears to be no one who cares about answering and following up on the nurse's line. As a retired RN, this is very disturbing and disappointing! I should NOT have to text my Dr. to get any results! Again, this is unacceptable.
Oct 19, 2021
The office was great. PA Simpson saw me for bad allergic reaction to poison ivy. Great care all around. It really helped having a pharmacy onsite.
Sep 26, 2021
Review from David Serbe (DOB: 18 Aug 1949) Everything was excellent during my appointment with Dr. Johnston on Monday, 20 Sep 2021!
Sep 23, 2021
No longer live in region but continue with yearly check-ups at AD&SCC with Dr Stanford. We were in area for dentist and ENT appointments. I noticed a mole on my back of my shoulder a few mornings ago; it suddenly stood out . I stopped in to see if anyone could just check it out for my peace of mind. They fit me in, told me that it definitely needed to be removed and removed it. I'll get results in next 7-10 days. This is why I've chosen to continue with this practice. They know me or 'of me' and I've depended on them for the last 21 years. Many thanks!
Sep 17, 2021
Super I trust Dr. Stanford immensely and his assistant was top notch as well.
Sep 17, 2021
They were great I needed to see the doctor ASAP I called and and got me in right away with Jessica. She is great and all the staff are friendly and nice.
Sep 13, 2021
The staff is awesome and Dr J isn’t bad either, haha. I use them for dermatology and cosmetic and they’re great. Glad to have them conveniently in Niceville too. Keep up the good work!
Sep 11, 2021
Was a great experience!
Sep 9, 2021
I love Dr Reeder. She is so caring and wants to be sure you are taken care of. She is very thorough. Also patient and listens to what you say. Thank you Dr Reeder.
Sep 3, 2021
Everyone is so good and they take care of you I’m very happy with everything they did great job by all
Sep 1, 2021
Had a procedure but 5 days later concerned might have an infection…called for appointment and seen that day!
Aug 27, 2021
Very professional, great team of doctors and associates.
Aug 22, 2021
Very beautiful office, very pleasant and knowledgeable staff. This was our second visit which was just as good as the first. It was for my 11 year old and he was very nervous. I was impressed by the nurses and doctors. They really seem to care and they make you feel comfortable about being at a doctor. Would definitely recommend them to everyone.
Aug 15, 2021
Great service and quality care to us patients
Aug 13, 2021
Jessica took very good care of me: settled my issue with results from my recent incision.
Aug 6, 2021
Advanced Dermatology are very lucky to have someone as Dr Johnson
Jul 24, 2021
Very pleased with staff, nurses and doctor I had contact with. Wait time was acceptable, pharmacy was great.
Jul 21, 2021
Great doctor-Dr. Reeder and nursing staff. Very thorough and highly recommended.
Jul 15, 2021
Employees very friendly and professional. Well run office.
Jun 19, 2021
Very happy with Dr. Johnson and his entire staff. He really is smart, friendly, caring and a great surgeon too. Advanced is my choice for professional dermatology.
Jun 17, 2021
Needed a last minute appointment, Advanced Dermatology was very cooperative and got me in same day. Dr. Johnston is very polite and knowledgeable. All off the front office and nursing staff are respectful and polite. Zero issues or complaints any time I have gone in. Highly recommend.
Jun 16, 2021
Kristy and the entire staff were friendly and very professional. I was impressed by Kristy and Dr. Stanford's knowledge and compassion.
May 26, 2021
Great doctor very professional
May 17, 2021
I called that morning and was able to see the NP that afternoon.
May 7, 2021
Advanced Dermatology has always provided me with peace of mind knowing I am in good hands. They are friendly, professional, and compassionate providers. I would highly recommend them to all my friends and family.
May 6, 2021
I was very happy with the services provided me by Dr. Johnston and his colleagues. Highly recommended!
May 6, 2021
The office and medical staff were friendly, prompt and efficient. Very pleased with the service and treatment.
May 5, 2021
Professional and courteous. Had a small procedure that went well but later my scar became overly sensitive. The staff responded promptly and worked me in to see the Dr who took care of the issue.
Apr 17, 2021
They do good work and they get you in and out pretty quickly! I recommend this establishment.
Apr 15, 2021
Very friendly and professional service as always!!
Apr 8, 2021
Everyone was very courteous and friendly. The procedure options were given to me and taken care of efficiently.
Apr 4, 2021
Excellent staff that took good care of me!
Mar 21, 2021
Had a bleeding issue that went on from 5pm to 8:30pm, called Dr Dunn, we tried to handle over the phone. That did not work and the doctor asked me to meet him at 10pm at the office where he handled the issue. Thank you!!
Feb 6, 2021
It was so good seeing Dr. Reeder, even though it was virtual.
Feb 5, 2021
To everyone out there searching for a completely competent and caring skin care professional, please go to Advanced Derm clinic in Mobile Alabama and see my favorite doctor of all time, Dr Virginia Reeder. Her compassion, competency, and caring spirit soar beyond any doctor you'll ever go to. She makes you feel like that you are the only patient there.
Jan 28, 2021
Love, love, love Greg Sharp! He's so amazing and ALWAYS makes me feel so comfortable. He addresses issues that I didn't even know I had (things in areas that I can't see). Thanks, Greg!
Jan 16, 2021
Incredibly helpful staff squeezed me in when I accidentally went to the wrong location. From the receptionist, to the nurse, to Dr. R, I could not be more pleased.
Jan 3, 2021
What more can I say? I got a next-day appointment.
Dec 31, 2020
Very timely waited about 10 min. My nurse is great and so is Dr.Dunn. ROLL TIDE
Dec 16, 2020
Very professional and friendly staff. NP Elizabeth was extremely informative and spent enough time with me to explain my pre-cancer skin condition and answer all of my questions. I was pleased to be able to secure an appointment with Advanced Dermatology within a few days of my initial phone call to them. My husband and I have been very satisfied with the quality of care we have received, over the years, from Advanced Dermatology and Skin Care.
Nov 28, 2020
Cameron is the bomb! Everthing went great.
Nov 25, 2020
Great service & friendly staff. Doc Cameron is wonderful!
Nov 20, 2020
I was treated great I love the Dr he was the Best Ever
Nov 19, 2020
I love her!!!! I always forget her name. She’s the one that does the blue light treatment. She’s such a kind caring person. Wish you had more of her❤️❤️❤️❤️❤️❤️
Nov 12, 2020
Very knowledgeable and helpful
Nov 11, 2020
I’m so excited about my new skin care!
Oct 26, 2020
The PA that I saw was very professional and friendly. She checked me over very methodically and found numerous spots that she was concerned about. She treated them all for me and had great bedside manners.
Oct 14, 2020
Great service. Very little waiting for the appointment.
Oct 12, 2020
dr reeder was caring and through
Sep 30, 2020
Had to make appointment changes during hurricane problems and had great follow-up, staff was attentive, caring and listened to my comments. Doc was proficient, attentive and had a good demeanor.
Sep 27, 2020
Very friendly people and PA very professional and a good check over.
Sep 6, 2020
Great visit for my young son. Office staff was friendly, appointment was on time, and the doctor was thorough and knowledgeable. Can’t ask for much more!
Sep 3, 2020
Wonderful staff and relaxing atmosphere.
Aug 21, 2020
The staff was nice and friendly the doctor took the time to really listen and treated my concerns as valid. I would also like to note that I called another Dermatology clinic in the area first and the were not friendly and told me it would be at least a week before I could even get an appointment.
Aug 12, 2020
Fast, convenient, & reasonable
Aug 6, 2020
Very easy to make appointment and Dr. Davis was great.
Jul 28, 2020
All was excellent. Fast appointment time and minimal wait. Treated well by all.
Jul 22, 2020
My Telemed call went awesome Thank you for all that Advanced Dermatology is doing to keep us safe!
Jul 20, 2020
Your waiting room is too crowded. If you would make the appointments a little better you should be able to cut down on the amount of people in waiting room. This just takes a little planning.
Jul 11, 2020
Cameron Bass diagnosed the rash or
Jul 10, 2020
Wood be five star if not for 30 minutes past appointment time
Jul 8, 2020
I came in regards to a past skin problem and got my first two prescriptions but on the third one it was too expensive but they call me back with cheaper version but when i go to pharmacy they say it was not called in. Its the one that was suppose to be $18.00.
Jul 5, 2020
Dr Dunn did a good job with what he had to work with. My concern is that Dr Bender took about 18 months to do a biopsy. If a biopsy had been done a lot sooner, I would not have had to go through nearly as rough a time as I’m going through now.
Jul 4, 2020
They are very friendly, n I will reccomend them to someone ,n care about their patients.
Jun 30, 2020
Good attention to what was being checked. Additionally, I made a late call close to closing time without an appointment and they told me to come in and I was treated. Awesome!!!
Jun 26, 2020
I was able to be seen on the same day I called. Staff was courteous and my PA was excellent!
Jun 26, 2020
I had a great experience with Advanced Dermatology. Check in was quick and easy and everyone made me feel welcome.
Jun 25, 2020
I did not come to this appointment! You have the wrong person! Stop emailing me. Don’t bill me either!
Jun 25, 2020
Absolutely amazing! Got an appointment insanely fast and the doctors were very caring and thorough. Very efficient and had immediate follow-through.
Jun 21, 2020
Prompt, professional service. I highly recommend Advanced Dermatology.
Jun 19, 2020
Awesome Staff and Doctor! Dr. K was hilarious and they got me in and out quickly!
Jun 7, 2020
My visit went well. The staff is always efficient and caring.
May 28, 2020
They were quick to get me in and seen.
May 11, 2020
Excellent care in a warm and welcoming environment. Five stars
May 9, 2020
I didn’t have a long wait and they were all very nice. Dr. Dunn was very professional and made me feel at ease about the procedure. It’s too early in the survey to know the final outcome, but so far so good.
May 3, 2020
Excellent and courteous service...no long wait times...in and out within 45 minutes..
Apr 26, 2020
Courteous and professional staff. Competent with good bedside manners, I will be coming back if I am in need of their expertise.
Apr 25, 2020
Excellent customer service, friendly staff and made me feel comfortable.
Apr 20, 2020
I was in this week because of a red, itching pussy scalp. I was diagnosed with a yeast infection and given $180. worth of medications. The rash spread to my forehead and cheeks. 4 days later I called my doctor and she asked if there was "tingling pain" and there certainly was. She diagnosed me with SHINGLES and put me on different meds. I am finally getting some relief. I am not upset. I didn't tell the dermatologist I had tingly pain and evidently I should have. I am just discouraged I spent so much money on meds that I can't use.
Apr 18, 2020
very plesent and efficient.quick appointment
Apr 12, 2020
Always professional kind and patient you are. Thank you very much
Apr 8, 2020
Dr. Reeder is the 5th Dermatologist I've visited and I hope my last. She became my Dermatologist about 3 years ago. I currently see her every 3 months. She is professional, Thorough, courteous, pleasant and caring. As long as she's in the region, I won't see anyone else.
Apr 5, 2020
A very caring and professional Clinic. Everyone at Advanced Dermatology is so very nice, always making sure I feel comfortable before, during and after my procedure. Thanks Again...
Mar 31, 2020
Wonderful staff! Everyone is helpful and friendly. They made feel like part of the family with my very first appointment. My leg issue has been going on for 6 months and several doctors have seen it, but nothing has helped. After seeing it through the telephone and talking with me, Elizabeth was able to prescribe a medicine that has improved it greatly in only two days.
Mar 25, 2020
First I would like to say that Dr. Dunn and the nurse who assisted him with my procedure, and the nurse who removed my stitches were absolutely amazing. Very professional, approachable and top-notch! I Would recommend them to anyone in a heartbeat. With that being said, about a week after the stitches were removed, my incision had opened a bit....no complaint here....I have had several surgeries and this is not uncommon for me. However, with this being a facial surgery, I was a bit more concerned about scarring. When I had the initial procedure, both Dr. Dunn and his nurse reassured me to contact them immediately with any concerns. The wound bed, this particular morning, was slightly open with a milky white slimy appearance. There was no reddening, odor or heat present. I was not concerned about infection, but rather widening of the scar. So later that morning, this past Friday, I called the office and was told that they could see me. I arrived and was seen by a woman, I believe she was a nurse practitioner. I told her my concern, she glanced at (not closely) and told me that the white slough was “granulation”, that it was fine and that she would give me a prescription for antibiotics if it made me “feel better”. When I told her that I agreed and that infection was not my concern, she told me again that she would prescribe antibiotics if that was what I wanted. I declined the antibiotics. I am no doctor, nor am I a nurse. I have worked in the health field for more than 30 years and attended many wound care trainings, seen many actual wounds in various stages of healing, and had previous surgical wounds of my own. Never have I heard anyone say that granulated healing tissue appears as slough.....maybe I am wrong.....and maybe I am not...... Either way, the way she presented herself was like I was an overreacting fool. So sad to see that not everyone at this clinic is as professional and supportive as Dr. Dunn and others at this clinic.
Mar 22, 2020
Strange times with the novel coronavirus making people be extra cautious. I liked that I had the option of waiting in the lobby which was almost empty, or waiting in my car. I was able to get in and out in a short space of time and got what I needed.
Mar 22, 2020
Jessica Davis is excellent. She is very sweet and kind and attentive to my needs. She always know what medications to prescribe and I never feel rushed during my office visit.
Mar 20, 2020
This place and the people who work here are like family.
Mar 19, 2020
Service was fast, efficient and effective
Mar 12, 2020
GREAT RESULTS AND FRIENDLY STAFF
Feb 23, 2020
My only issue was with the wait time. Waited 1 1/2 hours to be seen by physician for 3 min. And the family that came in after I did, was seen by Dr and left before I was even seen. Staff was knowledgeable and took care of my issue quickly. I had no issues with Advanced Dermatology except the wait time.
Feb 23, 2020
Elizabeth Simpson and her staff are very knowledgeable and willing to listen to all my concerns and address them without rushing me out
Feb 22, 2020
I hInternetad a very good experience. I was able to get an appointment very quickly. Paperwork was very easy in the office. The nurse and doctor are used was very on the ball. Very professional.
Feb 20, 2020
Dr. Reeder and her staff always have a warm and friendly attitude that makes you feel welcome. Ever one in the office always conducts business in a very professional manor. They always answer all my questions and keep me well informed.
Feb 10, 2020
Dr Greg is genuinely a great person not to mention a great doctor I had been to see many doctors about my skin problem and he knew what to do immediately and I am so appreciative for him and his sweet staff Thank you so much!!
Jan 28, 2020
Good doctor, nice staff. Will return as needed.
Jan 16, 2020
Wish you would send in another Rx for the Yeast infection! Don't think 4 was enough! Your call though. Bradley G. Carden
Dec 22, 2019
I was very satisfied with my visit. Bianca and Elizabeth were very professional and competent.
Dec 19, 2019
Advanced Dermatology is the best around.
Dec 12, 2019
I walked in the office on a Saturday just to get some information. The receipt was very nice, and I was able to see Dr. Elizabeth Simpson in just a few minutes. She did a complete exam and saw several spots she was able to take care in no time. So glad I stopped by! Will get a check up every year from now on.
Dec 2, 2019
Was given no instruction for aftercare for both the biopsy and Mohs surgery. Both resulted in infection. During biopsy an atetery must have b nicked. Ruined my car’s upholstery and a pair of brand new shoes. My biggest complaint is after SPECIFICALLY ASKING what I needed to do to care for the wound site’s after both procedures, I was told there was nothing special to be done. Which ended not being the case and ended up with infections after both procedures. I had read some great reviews about Advanced Dermatology and felt confident in choosing the practice. Unfortunately it appears that I need to start the search all over again for new dermatologist. As I’m not able to give no stars, the one star is for the friendliness of the staff.
Nov 14, 2019
Very professional, knowledgeable, I always recommend when I can
Nov 7, 2019
My face is getting better. Everyone was friendly, very helpful and respectful.
Nov 6, 2019
My appointment with Dr. Bender was a follow-up for a skin condition that had been diagnosed by another doctor. I was very impressed with his professionalism and skill as well as his personality. He took the time to listen to and answer all my questions and treated me for another problem during the visit.
Oct 21, 2019
I went to talk to Dr. Dunn about the surgery he had done on my head about a month ago. I was told when they did the surgery that I could let it heal on it’s own, have a skin graft or see a plastic surgeon. I told them I would let it heal on it’s own but was having second thoughts. He and his nurse assured me it was healing great.. but was going to get a plastic surgeon to call me just to reassure me. He is the best!
Oct 20, 2019
Love Dr. Reeder, her nurses, and the office staff. Everyone is very kind and the office is well run. Dr. Reeder was accommodating with getting my daughter in during a short visit from college. She is very knowledgable on all things dermatology, and articulates all options when applicable.
Oct 16, 2019
Friendly and professional staff
Sep 13, 2019
My NP Erin Risco has been most helpful in working to make sure we understand everything. The nurses have gone out of the way to great us and make us comfortable.
Sep 11, 2019
What a nice staff and Doctors
Sep 1, 2019
Best looking medical facility visited
Aug 26, 2019
As always, top notch from reception to Dr Johnston. Wouldn’t go anywhere else.
Aug 14, 2019
Have great confidence in Dr. Johnston and his staff
Jul 20, 2019
Great customer service. Great nurses. Great Doctors. Great healthcare.
Jul 19, 2019
I received the wrong prescription. I was told to apply permethrin cream twice daily for two weeks, when it should be applied once a day for one day
Jul 18, 2019
Excellent treatment in a warm friendly environment!
Jul 11, 2019
I needed to be seen as soon as possible because of the pain I was in and they made it happen! Shingles are very painful and Dr. Reeder was very caring and helped me tremendously!
Jul 10, 2019
As always professional and personable
Jul 3, 2019
Great availability of appointments due to having PAs.
Jun 28, 2019
*****. Greg and the nurse was great. I have a new name for Greg -Skin and bones doc as he works two places. My wife was treated by him at the bone place. Greg has a great personality for patients.
Jun 20, 2019
First and foremost, I completely respect Dr. Johnson's professional ability and also appreciate his respect for me as a patient! Have complete trust in his opinion, and positive but honest comments. Maybe most of all, he always takes time to explain exactly what he is doing and why! I enjoy his sense of humor and respectful attitude toward his staff! They are always polite and professional! All experiences have been very good!!
Jun 13, 2019
Love your services. Very professional.
Jun 9, 2019
The waiting room was well appointed and very clean and comfortable. The use of the iPad to enter my personal information was great. The staff was professional and very helpful. The doctor was very nice and informative. Great overall experience.
Jun 5, 2019
Excellent care. See comments below
May 30, 2019
I was in for a laser treatment for my rosacea. The new “improved” laser that was being used instead of the Excel V was a huge disappointment. I didn’t get any improvement. That has never happened before. I will be looking for another practice that has an Excel V which works like magic to improve my red veins and actually makes my skin glow. It was like I was being plunked! Holly was unprofessional and didn’t appear to be confident . She was rough on my sensitive skin. I would not see her again. It was an all around horrible experience. Laken, Amanda, and Jessica were all awesome. I would give this treatment zero stars if it would let me. I would refer friends to Dr. Bender and Dr. Reeder, but no longer for laser treatment.
May 30, 2019
Dr. Reeder is the best!!!!!
May 29, 2019
Dr Greg Sharp was thorough and helpful with this 81 year old patient. Waiting time was fine and I was glad to get an appointment as soon as I did.
May 22, 2019
Dr. Reeder is great and very thorough. She was wonderful with my 4 year old too! I will definitely be going back to see her.
May 22, 2019
Everyone was great and very informative!
Mar 14, 2019
I have been going to Advanced for about 3 years. My doctor and his nurse are excellent. Most of the support staff that I have encountered are friendly and helpful.
Mar 6, 2019
Excellent staff. Very busy at times, but they do everything they can to get to each person as quickly as possible. Everything is explained completely and in a way that you know exactly what they are going to do and how. Dr. Dunn and his team are fantastic.
Feb 7, 2019
our appointment got lost in a computer syst. change?! But we were worked in----good
Jan 29, 2019
Dr. Bender and his staff are excellent
Jan 13, 2019
Short wait time. Excellent service. Clean nice office. Lots of services to offer. Very satisfied!
Jan 11, 2019
Friendly staff Long wait Great doctor
Nov 18, 2018
Very happy with my practitionor, Kelli Toth. Thorough and competent; pleasant and communicates information/findings very well. Highly recommend this clinic and all staff. My husband and I have been patients for about 3 years now.
Nov 14, 2018
Always professional and very accommodating.
Nov 13, 2018
There was a slight mix up with my appt. and they managed to work me in. Thank you!! Dr. Reeder did not rush me and took her time checking me from head to toe!
Sep 29, 2018
Very nice facility. Friendly staff. Great Doctor!
Aug 15, 2018
Dr. Johnson is the best! Very kind and caring. He and his staff are a fantastic team who are very knowledgeable and made me feel comfortable.
Aug 3, 2018
I am very pleased with my visit. Your staff are all courteous and efficient, Dr. Dunn is a great physician, your waiting room is comfortable and well appointed...a patient could hardly ask for more.
Jul 30, 2018
Your clinic offers a fine service to our community. Thanks
Jul 29, 2018
Very friendly and proficient staff. Brief waiting time.
Jul 28, 2018
Professional staff who treats you well
Jul 27, 2018
Excellent Dermatology Practice
Jul 26, 2018
On time almost😃, once in easy fast and painless.
Jul 26, 2018
Very efficient, cheerful and willing to answer questions. Thank you.
Jul 26, 2018
I moved far away from the area but I still go back to see Dr. Johnston. He made many surgery on me and I trust in his knowledge. He makes me comfortable with the process. I already given his number away to help others to have the best dermatologist.
Jul 23, 2018
We appreciate your team. Our experience was pleasant and the entire staff is very friendly and professional. I would definitely return if in need and suggest friends and family use your services.
Jul 22, 2018
I am very pleased with the professional of your staff and doctor who performed several surgeries, as well as treatments I am not sure that the 6 consoul s with my primary at VA will be enough to cover my required treatments to prevent any future cancers Please consult
Jul 21, 2018
The most clean, friendly, great staff and great hygienist and the best dentist. I feel this office is run under great management because there is nothing I would change and that's saying a lot. I'm one who tells it like it is. I'm so glad my husband found you and referred me.
Jul 20, 2018
Always a pleasant visit with Dr. Bo Stanford.
Jul 20, 2018
Everyone is so nice and helpful!
Jul 18, 2018
Very courteous and friendly staff including doctors.
Jul 18, 2018
No problem on making or keeping an appointment with Dr. Thomas Bender
Jul 17, 2018
Love Dr Johnston and his staff. They are always attentive and understanding and explain everything quite well. I was going through a problem that was hard to diagnose. Dr Johnston worked with my other physicians for a long period of time to resolve and treat my diagnosis. I appreciate his caring treatment. I would and do recommend Dr Johnston to anyone who asks and even some who don't.
Jul 15, 2018
Dr Bender is the best! He is extremely thorough. He explained everything completely. After a life out in the sun, I am paying for it now. Dr Bender has given me an excellent quality of life, when I could have been suffering terribly. Second to none!!!!!
Jul 13, 2018
I think Dr. Stanford is a very good doctor. Very Personable and knowledgeable.
Jul 13, 2018
Well pleased with everything from the call for appointment to exit. Everyone was so nice in the reception area, then we went back with a nurse named Shirley and she was such a sweet person. She then sent in Dr. Bender, who was so personable and very nice. He gave a thorough exam and biopsied two places. So happy we found these doctors. I have been to other dermatologist (4 others), and this was the first time we walked out saying how wonderful we felt to have found this place. Proud to recommend this dermatology center.
Jul 12, 2018
I was very pleased with my experience at Advance Dermatology. The staff was professional and courteous and all my concerns were addressed
Jul 9, 2018
Very thorough and informative
Jul 7, 2018
I would recommend this office to anyone that needs skin care. The office staff is very polite and nice.
Jul 6, 2018
The wait for my appointment was very reasonable and the staff were very friendly and efficient.
Jul 5, 2018
Dr. Reeder was wonderful. I feel good about my checkup & left totally happy. She does a great job making sure she has covered all concerns.
Jul 5, 2018
Dr. Sharp was polite, very friendly, professional, works fast and listened to our concerns, and then took care of them. I really think this was one of the best Dr. visits I've had in a long time. My wife and I saw him at the same time, and we left feeling confident that he had our best interest in mind..
Jul 2, 2018
The NP was stand offish. She talked to me from the cracked door. Never looked at or touched my skin..... However, the nurse was awesome!!!
Jul 2, 2018
Very professional and caring, always ready to answer questions.
Jun 30, 2018
A very pleasant experience.
Jun 30, 2018
Got an appointment quickly. Everyone was very nice and friendly.
Jun 30, 2018
I enjoy having Jessica as my PA. She is always very helpful and I feel I can discuss any concerns I have regarding my skin care issues.
Jun 29, 2018
I have been using Dr. Bender for quite a few years and have had great results every time I have been in his office.
Jun 29, 2018
Dr. Stanford and his staff are the best. They are caring, highly qualified and professional.
Jun 29, 2018
I love coming here. Everyone is so nice and welcoming. Dr. Bender listens to everything you have to say and care about his patients.
Jun 28, 2018
I like my visits to Advanced Derm. My doctor, Dr. Reeder, and her nurses are fantastic. She treats me with care that is personal. I have not felt as personally cared for at any other clinic. Thank you! Only downside--longer wait time.
Jun 28, 2018
I appreciate the appointment reminders and the ability to update my file from home. The appointments are on time. The staff is very personable. Doctor Bender is friendly yet professionally efficient.
Jun 28, 2018
I love Dr. Greg. He was the best dermatologist and the best overall doctor I've ever been to. He was very knowledgeable and it didnt take Kimber minutes to figure out what was causing my condition.
Jun 27, 2018
This is Thomas' mom as he is 18. I was not impressed. The NP did not even touch his feet or barely look at them. Then gave us 2 prescriptions that were not FDA approved. On top of that I tried calling the office and were going to return my call which I have yet to hear from. I was very disappointed.
Jun 27, 2018
. Dr Bender is terrific as is his staff. My only complaint is with the voice on their phone...its like fingernails on a chalk board.
Jun 27, 2018
Erin Risco is great! She's makes you feel very at ease. Ashley Brown is friendly and knowledgeable about the Skinceuticals line. She didn't rush, taking time to explain each item to me when I asked.
Jun 26, 2018
After being left to sit in the waiting room for an hour after my appointment time I was not a happy patient.
Jun 26, 2018
Great service and Dr Stanford knows what he's saying
Jun 25, 2018
Very pleased with this group. Excellent service
Jun 25, 2018
Was quick and easy. The staff was professional and friendly.
Jun 24, 2018
Kellie was great. The wait from arrival to seeing her was an hour.
Jun 24, 2018
Dr. Stanford is the best! He has been my dermatologist for many years and actually removed a melanoma in the early stages.
Jun 24, 2018
Dr. Bender was fantastic and put my mind at ease. Meghan was so professional. I recommend Advanced to anyone who has skin problems.
Jun 17, 2018
I had an appt with PA on Thursday. Of course prior to that appt I was reminded sseveral times of my appt.However when I arrived at scheduled I was told that Kellie was not there that day. I was seen by Errin in a timely manner that morning. I thanked her for seeing me at such a short notice. I wish all the energy directed at reminding clients of their appts would also be used when there is a cancellation.
Jun 16, 2018
Did not get a call or text as we were told about our test results.
Jun 5, 2018
Great visit. I wouldn’t change anything.
May 24, 2018
appointment with Dr. Stanford went well. Office staff was congenial and friendly. Nurse was heplful and friendly.
Apr 19, 2018
Very pleasant staff. I didn’t not have to wait very long and Dr. Reeder was very thorough and made me feel very comfortable. Office setting very spa like.
Apr 15, 2018
Great doctors and staff! Everyone is always so nice and helpful which is a rare find. Highly recommend!
Apr 8, 2018
My husband and I were pleased with your staff and Dr.
Mar 26, 2018
I am very happy with the customer service and the doctors attention to detail. I highly recommend Dr. Reeder.
Feb 22, 2018
Thorough Service. I Did not expect a head-to-toe exam as I came in for a specific problem. This speaks to the care and professionalism of this doctor. Thank You!!
Feb 21, 2018
Always nice understanding and sensitive to our needs and thorough. My daughter feels comfortable there and caring nature of the staff two most important things to us. They try to help us out as much as possible. Thank you all for your help. I call with a problem and they do their best to get us in asap. Glad we were referred there. Thanks again you all are amazing!
Feb 2, 2018
Prompt and courteous, professional staff
Jan 10, 2018
Wouldn't go anywhere else.
Jan 6, 2018
The compassion and knowledge of the personnel and the quality of the care received speaks for itself. No need to look anywhere else for skin care.
Jan 5, 2018
It was very informative.
Jan 2, 2018
Very pleased with Dr Bender and his staff. They always make you feel welcome. Dr Bender is very patient and explains everything to you.
Dec 24, 2017
The front desk clerk who assisted me for Dr. Reeder, was awesome! Dr. Reeder and her assistant were very friendly and responded to each of my questions and concerns.
Dec 11, 2017
Dr. Bo is truly awesome. Glad I am a patient of his. Not that I like the pre-cancer cells, but glad he is the one treating them.
Dec 8, 2017
I had a very positive experience at Advanced Dermatology.
Dec 4, 2017
I experienced an allergic reaction the day before I was to leave on vacation. The staff was very helpful and I was seen within 45 minutes of requesting an appointment. The discomfort was relieved and the situation did not worsen. I am very appreciative the help I received.
Nov 2, 2017
This was my first time to come to this office and I loved it! It was incredibly nice and felt clean. The staff was very courteous and I didn’t have to wait no time before I was able to be seen. I saw PA Jessica Davis because she was recommended to me and I loved her. It was an overall great experience and I will be back next time my skin needs attention.
Oct 26, 2017
I was able to get an appointment very quickly. The facility was very clean and pleasant.
Oct 26, 2017
Awesome staff. Awesome doctor.
Oct 26, 2017
I always go to Dr. Johnston for the least amount of bleeding
Oct 18, 2017
Prompt, courteous, professional service!
Oct 16, 2017
I tried to schedule a appointment on line and never had a response...
Oct 12, 2017
The staff at Advanced Dermatology have always been friendly and professional; I feel very comfortable with my visits.
Oct 10, 2017
Entire staff was Awesome!!
Sep 7, 2017
Love the new Daphne location. My appointment was on time and efficient. Very friendly, nice staff and would recommend Advanced Dermatology to my friends.
Aug 27, 2017
I already had an appointment for a day in September, but grew concerned about the possibility that I might have more skin cancers. I was worked in to see Dr. Bender, who treated me for pre-cancerous lesions. I left, greatly reassured and happy with your office.
Aug 26, 2017
Dr Bender is Amazing !!! Thank you for such excellent patient care !!! And good work !!!
Aug 11, 2017
Love Dr. Bender! Thanks so much for coming to Bay Minette so we don't have to drive from Monroeville to Mobile!
Aug 7, 2017
I had an allergic reaction to antibiotic medication. I went to an Urgent Cara Facility. The doctor gave a steroid shot, and suggested I return to Advanced Dermatology. I left a message on the voicemail Saturday afternoon, and I was a walk-in at 07:30 A.M. on Monday. My usual doctor was not available, and was sent almost immediately by another doctor. He suggested I discontinue the medication, and re-schedule in 2 (two) weeks, if the swelling had not gone down. I am improving.
Jul 21, 2017
Very nice staff and facility
Jul 19, 2017
My wait wasn't too long and Kelly was efficient and effective.
Jun 30, 2017
Dr. Johnston is very caring & thorough. If anyone is looking for a dermatologist, I would highly recommend him.
Jun 22, 2017
Dr Johnston is a great physician, does a thorough examination and alway explains what he is doing and why. Additionally, he has a great staff supporting him. Timely appointments, virtually no waiting and everyone is courteous.
May 7, 2017
My appointments in February and March 2017 went well. I had a check up and surgery and stitch removal. However on the negative side, I have been receiving appointment email from the office of Mr. Sharp stating I had an appointment in April and now stating I have another appointment in October. I do not have any of these appointments. I did not make any of these appointment. My next appointment is July 27, 2017.
Apr 21, 2017
The staff was great, Dr Bender and the Nurse was excellent they took care of me on my first visit looking forward to the next visit
Apr 17, 2017
Great staff and good service, Would highly recommend.
Apr 15, 2017
This was my first visit and everyone was so nice and helpful. Everything they did was explained in full.
Apr 1, 2017
Dr. Johnston is very professional and super nice! Great Doctor!
Mar 16, 2017
Overall everything was a 10. My doctor took the time to see me even though I didn't have a scheduled appointment.
Mar 15, 2017
First visit was wonderful. Reception staff very nice. Dr Reeder was extremely thorough and professional during my visit. I have recommended her to my parents and they are going to schedule an appointment with her.
Mar 12, 2017
I can't thank Kelli Toth enough for helping me last Friday. Everyone at Advanced Dermatology is very professional, and I highly recommend them!
Feb 27, 2017
This visit was very good. Dr Bender was new to me. He is very personable & professional.
Feb 26, 2017
First time patient. I got to the appointment on time and had all my paperwork filled out before I got there. They got me back in a room 15 min after my appointment time. Which I think is normal. I waited until it was over 40 minutes past my appointment time before I stuck my head out of my room to ask how much longer it was going to be. I saw a PA and she saw me right away. I felt very rushed through the process. I finally saw the doctor and still didn't get many of my questions asked or answered. I did have my daughter with me and she was starting to get fussy because it was well past her lunch time. My appointment was at 10:40 and I did not get seen till 11:30. Not the best first impression.
Feb 19, 2017
I was in there this Tuesday and I think the doctor's last name was Sharp. He was sharp!!! I had a rash and he knew just what to prescribe. He suggested that I use a blow dryer to completely dry my skin. Also, the prescriptions given are working great. Please let him know. He was efficient and very friendly.
Feb 10, 2017
Dr. Johnston gets high marks for both his knowledge and his bed side manner.
Jan 29, 2017
Excellent service! I was a walk in wanting to make a follow up appointment. Office staff asked could I wait a few minutes? Dr. Johnson saw me right away !
Jan 27, 2017
Visit was quick, informative and easy. The doctor was great, as was the assistant. I wish all doctor;s visits were this good. Thank you Advanced Dermatology!
Jan 22, 2017
It was a good experience. The staff was friendly. The doctor was very nice, quick and thorough.
Jan 22, 2017
Apprehensive at first. So I have been to "Deep South Dermatology" before the merge. My exp with them was just "okay". It felt very rushed and she minimized my concerns. Well that Nurse Practitioner is no longer there and is a good thing. If you decide to go back, please ask for Dr. Virginia Reeder and her nurse Amy. THEY ARE AMAZING!! Amy is by far the kindest nurse and genuinely listens to your concerns. Dr. Reeder is so thorough and detailed. That duo alone will keep patients coming back, I know I will. Thank you Amy and Dr. Reeder!!
Jan 12, 2017
Great team who saw me quickly after a holiday weekend!! Diagnosed me with shingles!
Jan 7, 2017
I was thrilled to have the office call me back when they had a cancellation. Greg Sparp and the assistant were very understanding and compassionate. I was very happy with the care I was given.
Jan 5, 2017
The doctors and staff at this location are amazing! They always remember me and are very helpful. I choose this business over many of the others in the area for this reason.
Dec 27, 2016
The first visit and was very impressed with the care I received. Dr. Bender was very upbeat and was very positive. I appreciate your professional care with a smile.
Dec 20, 2016
I had a really nice experience. Office is very conveniently located for me. The staff and Dr. Johnston were great.
Dec 5, 2016
Thank you Dr. Reeder for seeing me on short notice. You and your staff were so kind and helpful. Thank you again!
Dec 2, 2016
I was glad to have visited and have no negative or adverse comments. It was a positive experience.
Nov 24, 2016
First visit. Everyone was friendly and helpful.
Nov 18, 2016
A+ Great experience, I would select Dr Reeder again. She was pleasant and professional. Amy was was also very nice and helpful. The office was very clean and nicely decorated.
Nov 11, 2016
My son had a really bad skin condition that the doctor's couldn't figure it. I decided to call a dermatologist see what's going on. The person answering the phones was so genuinely concerned about him. I asked if there were any cancellations could he please have one. She called me back due to a cancellation. He saw Dr.Bender, whom made my son who is 7 feel like a superstar. He talked to him and made him (us) feel so important. His nurse did as well. I truly appreciate becoming a part of the family. Thanks to the staff and Dr.Bender.
Nov 11, 2016
Was very pleased with my visit. Dr Sharp was awesome and so was the staff. Will recommend to ANYONE
Sep 27, 2016
Very friendly and professional. Very supportive with any questions asked.
Sep 14, 2016
Professional, knowledgeable and personable. I can only say great things about the staff and Dr.Johnston. I have a history of skin cancer so I am no stranger to dermatology offices. Very pleased with my experiences. I trust the Dr. Which is paramount to my whole attitude.They also have some great cosmetic lasers that I might take advantage of some time in the future, that other offices in town do not have.
Sep 11, 2016
Nice and friendly staff gets you in a
Aug 20, 2016
Nice and friendly staff gets you in a
Aug 20, 2016
We loved Dr Stanford we were really worried when we arrived at his office we were referred to him by our primary dr that day and he saw us that day he really put our mind at ease . Wonderful Dr and staff
Aug 19, 2016
Very good customer service, always greeted with a smile and my appointments have always been on or before time scheduled.
Aug 4, 2016
Good experience. Short Wait time. Pleasant office personnel, Dr. Johnson was thorough & took time to listen. Thank you.
Jul 11, 2016
Everyone that I interacted with at Advanced Dermatology was pleasant, concise and knowledgeable.
Jun 29, 2016
It is great. It's nice to be informed of an appointment more then one way
Jun 10, 2016
Dr. Johnston is the BEST! I been used other Dermatology in the past, but with Dr. Johnston I know I'm in good hands. Everyone's very nice and friendly.
May 26, 2016
Check in (new patient) very courteous and helpful. Three pages plus was a bit much.
May 26, 2016
Good no problems and I like that the doctor really listen to me
May 20, 2016
Very efficient practice.
Apr 6, 2016
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well i was told that you were sending a prescription to my CVS but you sent it to the wrong CVS and not sure why as Dr Sekhon office has the one i use and you used one i never have and so i was not contacted that the prescription was ready had to call your office to discover the error and get it redirected to CVS 6809
Apr 1, 2016
Front office people are the face of your practice.....they need to understand the importance of their jobs! I signed I at the wrong desk. Yes, there was an 8x10 sign to send me around the corner but I was focused on navigating through the chairs in the room and on the front desk. When my mistake was found, I was instructed to sign in at the second desk. This was my first visit through this process.....my guess is that it was the receptionist's 100th correction.....I clearly felt that I was out of place.
Mar 18, 2016
Everyone at this practice is very nice and helpful and it didnt take long to see the dr once we were back in a room!
Mar 10, 2016
My appt was the next day and I was seen anyway with no comment about me being there on the wrong day. Thank you.
Mar 3, 2016
This is my third visit and the staff and doctor are wonderful! I have really been overwhelmed with my situation on top of several stressors (though many have stressors), but this office treated me like they cared...professional and personable...and set my appt up in no time. After one day on medicine, I already see a difference! Thank you so much!
Feb 7, 2016
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You did an excellent job with everything. Love the new office, you do need curtains or blinds in the rooms to make you feel more comfortable when changing.
Feb 4, 2016
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I really don't believe there is anything you could change
Jan 28, 2016
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Being a new patient in that office for the first time, it was a great experience! Darla Parker was so nice and helpful and her assistant was just as great! They made me feel comfortable and I will definitely be going back there for all my dermatology needs!
Jan 21, 2016
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Friendly staff, very accommodating,
Jan 17, 2016
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I was told that I would hear back from Advanced Dermatology within 10 days of my visit. I did not. I finally called after 3 weeks and left a message to please call me. The office called the day I left the message. While the news was good I don't feel like they remembered who I was because the message didn't relate to my issue. Very disappointed in Advanced Dermatology.
Jan 8, 2016
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Everything was great! Your personnel are to be commended for their professionalism and friendliness.
Dec 18, 2015
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Great customer service skills by nurse/tech!
Dec 16, 2015
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Everyone I have had to deal with has been wonderful.
Nov 21, 2015
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There is nothing I would change. Greg Sharp is over the top in expertise and people skills.
Nov 6, 2015
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I like Dr. Bender, but was not able to see him. After meeting with Darla Parker, I was not disappointed at all. Very pleased with her care!
Oct 28, 2015
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Professional courtesy - thank you.
Oct 17, 2015
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Nothing done professionally.
Oct 8, 2015
No problems. Everything great.
Oct 4, 2015
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Everything was perfect! The Staff was friendly Doctors very professional, good relaxing environment. Very pleased .
Sep 12, 2015
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The most friendliest staff, and doctor. I've never been to a doctor's appointment that went so smoothly. Everyone was great, and I will most definitely refer your office to my family and friends!
Sep 6, 2015
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Excellent- Both Larry and Travis Dywayne new patients- got there an hour early and was seen almost immediately on arrival. Was an hour early for our next appt (dentist). EXCELLENT!!!
Aug 17, 2015
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staff was professional, informative and friendly.
Aug 16, 2015
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Beautiful office. Very friendly staff and they were helpful and professional.
Aug 7, 2015
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I like the electronic information system. Visit was excelliant, was Able to take a cancellation appointment. Worked great for me.
Aug 1, 2015
This was the 2nd appointment this week I had that didn't make it into the computer schedule. I was having allegery testing, and should have been in and out in a few minutes, instead I was there for over an hour both times. Staff is knowledgeable and kind, but still left feeling frustrated at the wasted time spent waiting.
Jul 29, 2015
I was still having trouble after the third day of treatment on new meds they prescribed me but I called the office and they were very reassuring that they would help if I needed new meds. Made me feel a little better just knowing that. Very courtious
Jul 24, 2015
I wouldn't change a thing . I love you're staff and feel like I'm truly in great hands...
Jul 18, 2015
More on what was done and care if any
Jul 15, 2015
Advance Dermatology is a great place to go. I am a teenager, and with a busy teen life I've had to cancel a few appointments. The staff has been great about getting me in asap, and I wasn't "fussed at" because of rescheduling. The doctors also take the time needed to explain treatment. I recommend Advance Dermatology to anyone. Trae Weaver
Jun 7, 2015
Receptionist was very friendly and professional. The nurse was great and Dr Bender was wonderful, very thorough, answering all of our questions.
May 30, 2015
My only complaint is with the nurses voicemail. I had a question about my condition and left a message two days in a row without a return call from the nurse.
May 27, 2015
There is no sign out front, so it was hard to find.
May 8, 2015
i was sent to the PA's office which i liked because there was no waiting, no tv noise and it was not crowded.
Apr 22, 2015
Everything was great! Will be returning.
Apr 22, 2015
I found everyone to be very helpful and they made me feel very much at ease.
Mar 29, 2015
I had an issue after applying a topical cream to my leg and had an adverse reaction/infection. I stopped in and was very thankful that Darla was able to see me and suggest some changes. I will be returning on Monday, 3/30 for a recheck.
Mar 29, 2015
Overall visit was good. Can't think of anything in particular at this moment.
Mar 29, 2015
the only thing I would change is: please stop leaving the TV turned on LOUD to Fox news. It's excruciating. I really like Darla Parker and feel my medical care is top notch, but the waiting room issue is so awful have considered switching to a different group.
Mar 9, 2015
Doctor did not look over my body as I had expected, such as back, legs, neck,etc.
Mar 8, 2015
Great doctor and staff! Wonderful addition to Panama City Beach.
Mar 5, 2015
Exceptional physician and staff.
Mar 1, 2015
Ashley the nurse was great and very polite. The visit went well, can't wait to see my results
Feb 27, 2015
Fantastic, excellent nurse Ashley, very professional, extremely conscientious and friendly. Dr. Johnson explained everything, excellent Doctor.
Jan 15, 2015
It was such a pleasant experience I can not think of any changes!!!!!!!!!!!
Dec 26, 2014
Everything is Perfect From the moment i walked in, to leaving. Advanced Dermo & Skin Care PCB branch is amazing with the results especially with my acne. AMAZING!
Dec 25, 2014
You have a very nice staff! They took very good care of me and made me feel comfortable!
Dec 17, 2014
Doctor Johnston is awesome! He makes you feel comfortable and is understanding. He is a great Dermatologist!
Dec 17, 2014
Wouldn't schedule an appt. unless referred from other doctor.
Dec 13, 2014
Very friendly staff, very knowledgeable Dermatologist.
Dec 10, 2014
Very professional and friendly.
Dec 9, 2014
I still do not have an appointment to having a skin cancer removed!
Dec 5, 2014
Everything was perfect. Dr. Johnston and his staff were awesome and I would recommend all my friends to use this office.
Dec 4, 2014
Thank you for explaining everything to us and making my 8 yr old feel more comfortable about her Skin Issues! We are almost healed up after 4 years of struggles with a diff doctor misdiagnosing her. SO THANKFUL FOR THIS OFFICE AND DOCTORS FOR THEIR HELP!!
Dec 2, 2014
Receptionist was not very pleasant. The rest was excellent!
Dec 1, 2014
Everything was good. Best people ever up beat , great organization. A model business. Professional and informative. All my appointments have been exceptional. Thank you for everyone's efforts.
Dec 1, 2014
I am happy with the service here.
Dec 1, 2014
Tanas was amazing!! My Mother and I absolutely loved her!!! The entire spa experience was exceptional. I will definitely be back!! The only issue is your phone system. Very unfortunate, as it is almost impossible to schedule an appointment. I would suggest having a person dedicated to answering phones/scheduling appointments. I would imagine that you are missing opportunities.
Dec 1, 2014
Darla Parker was wonderful. I came here bc I had gone to a dermatologist the week bf and did not like that office. She addressed my concerns and made sure I understood everything ab the treatment I was getting and didn't push expensive chemical peels and facial like the last office I was at. Looking forward to my next appt.
Dec 1, 2014
Direct phone service to Daphne office sorely needed. It wasted a lot of my time on three different days to keep calling your main number back and getting a recording because everyone at the Mobile location was too busy to answer the phone. When I did get through, I had to wait again to be transferred to the Daphne front desk. Very inefficient and frustrating.
Oct 26, 2014
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The front office staff, nurse, Rickita and Dr Johnston were all excellent. I would definitely recommend your office.
Oct 16, 2014
Appeared to be overbooked
Oct 10, 2014
Very friendly staff. Doctor was very pleasant but would like a little more introductory information, since it was my first visit. Definitely will continue with this group.
Oct 6, 2014
Dr Bender said they would use a generic med and the CVS tried for a week to get ahold of them and no response. The Rx is $44, and I told them no. Also, I wish he had taken a bit more time to listen to my history. The meds he gave me made things worse.
Sep 10, 2014
Hard to hear the young woman at the desk as she didn't make eye contact and spoke to her keyboard. Dr. Bender seemed to be in a big rush.
Sep 7, 2014
My appointment was not until 9/4 was not told that at the front. She just acted as though my appointment was that day (8/24). Most would have sent me on my way telling me to return on the day of my appointment. I didn't become aware of my mistake until notify by e'mail that my appointment was 9/4. Seeing me was above and beyond. Many Thanks.
Sep 1, 2014
My appointment went very well. Very professional staff.
Sep 1, 2014
I like the personal attention that I recieve when I'm there. Darla is an awesome profesional that I would refer anyone to!!
Sep 1, 2014
There is nothing I can think of to have you change. My experience with your facility and staff has been great...
Aug 11, 2014
I was very pleased. Will continue to visit for my skincare needd.
Aug 10, 2014
Thanks for courteous and efficient care. I'm in the medical business, and know what attitude means in regards to practice growth. High marks actions the board. Really cool! Bill Bramlett
Jul 28, 2014
Very friendly staff. Feel very comfortable and relaxed while there.
Jul 21, 2014
Everything was good. Waiting room is always crowded (which is good for the doctor), so maybe a few more chairs to sit on.
Jul 13, 2014
WAS A GREAT AND INFORMED VISIT
Jul 2, 2014
I love Dr. Bender's prefessionalism
Jun 21, 2014
Our first visit went very well. Thank you
Jun 14, 2014
Only complaint was the wait.
Jun 6, 2014
Only problem was the confirmation texts I received were off by an hour. It said my appointment was at 7am. You don't open till 8am so I sat outside for an hour.
May 31, 2014
Visit was very professional and personal. I am glad that I decided to come to Advanced.
May 31, 2014
I called so many offices begging to be seen and no one could help me till July. Your office got me in that day!
May 31, 2014
Really like the reminders and short wait times.
May 15, 2014
I have been there with my son and have waited a considerable amount of time after the set appointment to see the doctor but not on this visit.
May 12, 2014
i have no comments as far as improvement,i enjoyed my visit rakita was a huge help.
Apr 27, 2014
It would be hard to improve on an excellent thing. The staff is exceptional!!!!!!!! Also love Dr. Bender. What a great bed side manor.
Apr 19, 2014
I was very pleased with my first visit to your office. The only problem was with the appointments running late that day. The nurse and doctor both apologized for the wait, so I got the impression that it doesn't happen all the time. The doctor was very thorough and explained everything clearly. Overall, very good experience.
Mar 28, 2014
I love Tanis! She always goes out of her way to make me feel comfortable. And your reception staff are always friendly and helpful.
Mar 26, 2014
New patient just getting a feel for your practices.
Feb 27, 2014
Great experience and worked with my zany schedule
Feb 26, 2014
Excellent experience, maybe have water available to patients. At this time can't think of any new services I would be interested in.
Feb 26, 2014
Appointment went very well.
Feb 19, 2014
For new patients --would be helpful for clearer instructions as to how to enter the door for Dr. Johnston's office,
Feb 17, 2014
My visit was very positive. Very efficient and got right to the point.
Feb 14, 2014
i would like to see the doctor give the patient a little more time to ask questions. i know the doctors are busy with other patients but it would help to get a better understanding of the situation at hand, for the patient anyhow
Feb 9, 2014
Dr. Johnston is the best dermatologist I have ever had.
Feb 9, 2014
Nothing. I particulary appreciated having a table to write on in the waiting room. I have a torn rotator cup and writing without a table can be painful for me.
Feb 8, 2014
I was happy with the with the service and the suggestions.
Feb 8, 2014
This office was picked from our Insurance provider for Dermatology purposes, but continued seeing Dr Johnson for Cosmetic procedures. Both my husband and myself are very pleased with the service we have received.
Feb 8, 2014
Seemed rushed. Doctor was in and out in just a few minutes.
Feb 7, 2014
Nice and complementary staff. Dr. Bender's professionalism and knowledge about his craft are awesome. Enjoyed my visit.
Jan 30, 2014
Wouldn't change anything, had a great visit! Dr. Bender & staff were great;)
Jan 27, 2014
Name of the man who had the fresh ground grits!!
Jan 26, 2014
excellent service got in and got out
Jan 21, 2014
I have always been pleased w/my appts. and your staff.
Jan 10, 2014
Saw a PA. Would have preferred to see the Dr.
Jan 10, 2014
Dr. Bender was wonderful. He took his time with my daughter and explained everything to both of us. The staff is extremely helpful and friendly.
Jan 4, 2014
My First Visit. The wait was the only bad part. I loved the Doctor and his Staff. They were wonderful. I would recommend them to anyone.
Dec 21, 2013
The wait was the only thing that was so bad. I loved the Doctor and the Staff. They were wonderful. Would recommend them to anyone.
Dec 21, 2013
The overall office visit was excellent. The next day I called the office to ask a question. After multiple automated directions, I never got to anyone (live person) that I could ask a question. So, I just hung up !!! I went to Google to try to find the answer to my question ! After all that, I still don't have an answer. I will probably try to call the office again and switch my answers to the automated choices in hopes of getting a real person.
Dec 5, 2013
Nothing but good things to report! Very satisfied with Dr. Bender and his staff.
Dec 5, 2013
Thank you Dr. Bender for helping with my underarm odor.
Nov 1, 2013
I had some trouble with your new phone system.
Oct 19, 2013
Everyone was very friendly. The only thing is the layout of the office felt a bit closed in and seperated and dated. I had to call back because my insurance would not cover the full dosage and the guy I talked to Tucker called my pharmacy and was able to word the script a little differently so ins would pay. I would like to say he was great and made me laugh which was refreshing. I work with the public myself and Great customer service is hard to find now a days but he gave GREAT customer service.
Sep 26, 2013
Everything with my appointments were great! Love the staff. Everyone is very professional.
Sep 25, 2013
All the nurses were friendly and the doctor was very professional in the way he treated me.
Sep 12, 2013
All good. Ashley was very attentive.
Sep 12, 2013
My appointment went well. The staff is friendly and efficient.
Sep 12, 2013
Excellent service and professional staff, great experience.
Sep 8, 2013
Very Good- understand what's going on and what My options are.
Sep 7, 2013
Everyone is friendly professional.
Sep 6, 2013
I would not change anything except have breakfast when I arrive'.
Sep 6, 2013
Waiting room a bit crowded, but that's everywhere. That's it.
Sep 5, 2013
My first visit, was wonder and I cannot think of anything to improve.
Sep 5, 2013
Happened to call on Thursday for Daphne appt and was able to see Dr same day. Dr answered my questions and reviewed areas I inquired about. Assistant helped with getting same day prescription, talked to BCBS rep via phone.
Sep 2, 2013
I recommend this office to anyone having acne issues. They completely resolved my problem.
Sep 1, 2013
I was very impressed with everything.
Aug 31, 2013
Seniors would appreciate comp Rxs when available
Aug 30, 2013
friendly Staff. Dr. Bender was very efficient and through.
Aug 30, 2013
Dr. Bender and staff were very friendly and efficient.
Aug 30, 2013
Expert advice and wonderful treatment by Dr Bender and his staff.
Aug 30, 2013
Listen to the patient more and what part of her face she wants more improvement not just what the doctor sees as looking good to him.
Aug 29, 2013
Other than the wait time, everything was great. Everyone was exceptionally nice. Thank you.
Aug 29, 2013
ALL WAS WELL HERE.AM ONLY AT BIOPSY STAGE AT THIS TIME,BEING A SENIOR I CAN ONLY SUGGEST PERHAPS A WRITTEN SET OF INSTRUCTIONS/GUIDELINES FOR SOME PATIENTS DEPENDING UPON THEIR HISTORY AND NEEDS ,THX
Aug 29, 2013
The PA (Lindsay) was great. Wonderful bedside manners. And very informative. She listen and explained my case to me.
Aug 28, 2013
I had a pleasant experience. The staff was very friendly and professional. I may be personally interested in some acne treatment for myself in future.
Aug 28, 2013
I had laser hair removal on bikini line last week. I've had treatments in the past, so my hair is sparse and fine. The tech had the machine double pulsing (which really hurt but wasn't unexpected). The pain wasn't the issue. My skin is burned in a distinct pattern of small lines which look like the equal sign (=), mostly outside of my actual bikini line. I adore the tech who performed the treatment. I think she does an amazing job! This experience was probably the exception rather than the norm, but it's not pretty. I won't be able to wear a swimsuit without a cover-up any time soon.
Aug 26, 2013
I am satisfied with the overall care from your office staff and Doctors.
Aug 26, 2013
Visit was great. I would like to see activity and pay on line.
Aug 25, 2013
Would not change anything.
Aug 24, 2013
Main desk check-in timing is a noticable gap. Not sure if it requires 2 people or if desk person is just unorganized. She was answering the phone and checking in patients which created a longer wait.
Aug 22, 2013
Not good,after waiting 1hr and 30 min
Aug 22, 2013
ALL WENT WELL. A LITTLE DELAY, BUT NOTHING TOO SERIOUS.
Aug 22, 2013
Great service, great team
Aug 21, 2013
Did experience a little bleeding from the treated area after leaving the office (in the parking lot) . The bandages could have been larger.
Aug 21, 2013
It's was a good visit Dr Bender and staff are very nice I felt very comfortable
Aug 19, 2013
The visit went well. No complaints.
Aug 19, 2013
I can't think of anything you should change! From the moment we walked in the door we were treated with professionalism, courtesy and concern. I left our appointment feeling like my daughter is in very good hands. I wouldn't hesitate to recommend your practice to any of my friends or family.
Aug 19, 2013
Very impressed with the staff and doctor!
Aug 19, 2013
Doctor Ass. not helpful at all.
Aug 18, 2013
I would like for our waiting time to diminish to less than an hour or half hour to 15 - 20 mintues. I have been to the office many times and still can not get in on time.
Aug 18, 2013
Friendly staff, professional, helpful
Aug 18, 2013
My RX went to the wrong pharmacy, and it took me awhile to find it, then the pharmacists would not call it in to the correct pharmacy, but I finally got it where I wanted it.
Aug 17, 2013
The service was great. My appointment was not until the next morning and Gay said there was no need for me to come back and so she put me on the books for the same day and you saw me. Thanks for all your good service.
Aug 17, 2013
The visit was an excellent experience. The staff were extremely intelligent and highly skilled. I would certainly recommend your services to other people.Keep up the good work.
Aug 16, 2013
Darla is excellent & always thorough!! Katie at the front has always been so kind and helpful!!
Aug 16, 2013
I am very pleased & thanks very much for your service.
Aug 16, 2013
Don't like having to share an office. Would rather have everything done in one office and not have to travel to mobile not that it is far but difficult . Also different staff, as well. Great nurse and doctor will go back but very hesitant to have to make the trip to mobile for the test.
Aug 15, 2013
Dee Dee was not very helpful and in fact rude when I tried to reschedule an appointment. Thank goodness for the kindness of Kalie and others.
Aug 15, 2013
Staff and Dr. Bender are very cordial and very professional. Examination and treatment is very thorough. Excellent medical organization.
Aug 15, 2013
The waiting room is too small. My son had the appointment and of course I was with him. We stood for 30 minutes until someone was called back then we sat for another 10 to 15 minutes. They should consider moving to a larger office or not overbooking themselves.
Aug 14, 2013
The wait time from appointment time to seeing Dr. is very long. Once you get in the back it is okay.
Aug 14, 2013
Everything was great.The Doctor did a very though exam. He was great.
Aug 12, 2013
Great staff and location.
Aug 12, 2013
The visit was great and I will be returning.
Aug 12, 2013
pleasant,reassuring. Many pharm.reps. coming and going. Many patients at front desk. If front employee was on phone there was no privacy so the conversation was shared by all in vicinity.
Aug 11, 2013
Very vague and didn't check my entire body for moles
Aug 11, 2013
The waiting time is normally over one hour after the appointment time. That is my only complaint.
Aug 11, 2013
I explain what to do at home more.
Aug 11, 2013
too long to wait for appt with dr and mostly too long in waiting room. they overbook. i once waited nearly 2 hours. unacceptable.
Aug 11, 2013
All staff very nice and nurse seemed very efficient and personable.
Aug 11, 2013
I was very surprised at the way Darla and Amanda were so friendly, easy to talk with and actually acted as though they cared about their patients and what they had to say. Many Doctors and their clientele do not portray any friendliness and act as though you are nothing to them but their next yacht payment. I never have a repeat visit to these medical offices..... thank-you for your friendly service and you are now my choice for skin care and I will readily recommend you to all my friends and family. Chuck
Aug 10, 2013
The wait is longer than the visit.
Aug 10, 2013
Was called back for my appointment right at my scheduled time and was in and out very quickly.
Aug 10, 2013
ssk if I had any other questions about your other anti aging , cool sculpting ...... ???
Aug 10, 2013
I arrived early to my appointment and was immediately taken back. My consultation only lasted a few minutes. The staff is very friendly and I was very satisfied with the care I received.
Aug 10, 2013
Great doctor and great staff.
Aug 9, 2013
It was a real pleasure visiting your office, and All of your staff were happy and friendly.
Aug 9, 2013
It was a real pleasure visiting your office, and All of your staff were happy and friendly.
Aug 9, 2013
Waiting room was over filled and no seating. Plus waiting well after appt. time
Aug 9, 2013
Dr. Bender is always in such a hurry, honestly the entire medical staff is. I'm sure they have to be to follow Dr. Bender.
Aug 9, 2013
Best place to go for skin care.
Aug 9, 2013
Presently using the laser service. What an excellent team!!!
Aug 9, 2013
I was very happy with my visit. Concerned I had a worse condition then I did, Dr. Bender was pro-active in treating the spot on my face, I was contacted with results and able to speak with a nurse, Amanda, who was very helpful with aftercare. I will return.
Aug 9, 2013
The waiting area neds to be bigger.
Aug 9, 2013
Dr. Bender has a very soothing and comforting attitude.
Aug 9, 2013
Over all a pleasant experience
Aug 9, 2013
Your. Pa. Lindsey. Was outstanding. In treatment of my scalp infection and. Actinic keratosis. I highly. Recommend. Her very professional. Asset to your practice.
Aug 9, 2013
Dr. Bender and his staff are friendly and extremely professional.
Aug 9, 2013
I think the staff and Dr.Bender are all so very nice and thoughtful. It is always a pleasant experience, and all my medical questions and needs are met every time I need to come to their office.
Aug 9, 2013
EVERYTHING WAS GOOD, JUST THE WAIT
Aug 9, 2013
Good md but wait was horrible
Aug 9, 2013
Really wish I didn't have to wait so long because I am still employed and have to fit in my visits with my busy schedule as well.
Aug 9, 2013
I met Tucker for the first time and he was friendly and professional. Darla is GREAT! She is very thorough and puts my mind at ease. Malignant melanoma is scary and I appreciate having Darla in my corner.
Aug 9, 2013
there was a surgery that took the doctor longer, so I wasn't upset about waiting.......but Iam upset about the doctor that I seen was leaving......too bad u couldn't keep him.
Aug 9, 2013
I had a much better visit this time. The procedure was explained and went almost exactly as scheduled. I didn't wait long for my appointment. I left with no questions and a much better impression of the office. Thank you for listening to my opinion. :)
Jul 6, 2013
The people on the desk were not friendly. They are also not friendly when making appointments, and the telephone system is next to impossible to reach a human. I had other moles that needed to be looked at, and the staff appeared only interested in doing the least that they could, and getting me out. Forget it, if you're not interested in my health, I'll do business elsewhere.
Jul 1, 2013
I completed my history online and then had to do it again on paper. Why, since the doctor used the online information?
Jun 29, 2013
I was treated with such niceness and the service was outstanding. The whole office is beyond great.
Jun 28, 2013
I was referred to Dr. Bender by my physician, Dr. Ross Bishop. I ended up seeing Dr. Robert Colcaugh - and was very pleased. He took alot of time to evaluate and treat me, unlike the type of patient care I had at other dermatologist offices. I would highly recommend Gulf Coast Dermatology to others.
Jun 27, 2013
Overall very nice office, Dr. Bender was thorough, efficient & kind.
Jun 27, 2013
Desk staff on laser side does not seem happy to be at work. Not rude, but not friendly or welcoming on multiple visits. Tanis is AWESOME & personable every time I am there. Her upbeat personality is very refreshing.
Jun 27, 2013
Loved everything about my visit! Great staff!
Jun 26, 2013
My first appointment was a week earlier. We sat in the waiting room for 45 minutes. No one told anyone waiting what the hold up was. Finally my husband went up to ask. At first she started to say she forgot to take my chart then changed it to Dr. Colocate was tied up in surgery. Had it not been that my husband had seen him the week prior we would NOT have come back. This visit was much more welcoming. It all starts at the front desk. If you don't get past that then no matter how great the doctors and nurses are your business suffers
Jun 26, 2013
I was not very happy about someone opening the door into the room while I was having my laser done. The person knocked and Tanis told them not to enter and they knocked again and i even said do not open the door yet they still proceeded with opening the door!!! Wasn't happy about that considering what i was having done. With that being said, Tanis did a great job!
Jun 26, 2013
Friendly, professional and pleasant visit
Jun 26, 2013
I was pleased with my visit..
Jun 25, 2013
I was pleasantly surprised with how painless the procedure was. The staff was friendly! I would not hesitate to refer dr. Bender.
Jun 25, 2013
Turn the TV of Fox News Because they don't tell the truth
Jun 25, 2013
Love the lady that did the laser treatment!! Only waited about 5 minutes which was great because i waited over an hour on my first visit.
Jun 25, 2013
I didn't like the fact that I had to wait so long. I was there for over an hour and then saw a PA, not a Dr.
Jun 25, 2013
Perhaps more TV's - I did not look to see if there was one in every room but only a few could see the one in the middle room.
Jun 25, 2013
Scheduled an 8AM appointment - was not called back until after 8:45 AM. My time is just as valuable as yours. I am not impressed with your attention to patients scheduled appointment times. I am extremely impressed with Dr. Bender, not so much with the staff which seems to not be well organized.
Jun 25, 2013
The staff was very friendly but my wait time was about 45 minutes past my appointment time just to be brought back to the examining room. The doctor did show up promptly after I answered the nurses questions.
Jun 25, 2013
Always enjoy cooming to see you...have every confidence in you
Jun 24, 2013
great service, friendly staff
Jun 24, 2013
I understand that you were having computer problems so had to wait over 2 hours; toooo long, but pleased once I got to see the Dr..
Jun 20, 2013
Outstanding professional people. The best ever.
Jun 20, 2013
Time waiting in the reception. My wait time was at least an hour past my appt time.
Jun 20, 2013
Excellent care, Darla was awesome
Jun 20, 2013
I would like more info about other services are offered at you office. ie: facials
Jun 19, 2013
The medicine you prescribed for my sclap the insurance would not cover you may have to call it in as a medical issue
Jun 19, 2013
I really don't see any way to improve such excellent service. Each person was courteous and professional. Thank you. Ronald Jones
Jun 19, 2013
My appointment was scheduled for 9:30am. I filled out the online information prior to the appointment per your request to expedite my visit. I arrived at 9:15 and filled out the remaining information on site. I waited for more than an hour past my appointment time before I was called back while people who arrived after me were called back and, in some cases, finished.
Jun 18, 2013
nothing that I can think of @ the moment
Jun 17, 2013
I don't know about any changes...I was pleased with Both Dr. Bender and his nurse. Both were very considerate.
Jun 17, 2013
Office staff are friendly, and and so is. The dr having good results so far w the laser hair removal
Jun 17, 2013
Just been seen in a timely manner
Jun 16, 2013
The front staff in the main office is always pretty friendly. The front staff in the treatment office wasn't very friendly. She never smiled and was pretty short the whole time. And when I had trouble booking appointments and just asked to make sure it wouldn't affect the treatment program, she got short and said there was nothing else she could do. Ok, I understand, but that's not what I really asked.
Jun 16, 2013
Was so impressed not only did Dr. Bob look at my back but checked me all over. I would recommend this office to anyone I know. So glad that the other office was not taking new patients! The most personal and professional doctors I have seen in my 64 years
Jun 16, 2013
The waiting room of the main office that I first went into is very very small, almost too small to be comfortable. The room I as taken back into was dirty, not overly, but there were dust bunnies on the floor in the corners and in the windowsill and I hoped that this was not the room where my procedure would be taking place. Luckily I was taken onto a completely different office down the hall that was beautiful and spacious and the room I was taken back into was pristine. All the employees were very nice and helpful and the person that did my procedure was very nice and knowledgeable.
Jun 16, 2013
My visit was very good. I walked out not knowing what was wrong with me. I should have asked. I didn't ask what was actually wrong with the problems I was having with the skin on my arms. Over all the visit was great.
Jun 16, 2013
It was very cold in the examining room. Maybe a little warmer?
Jun 15, 2013
Television / news / medical education on screen
Jun 15, 2013
No problems, everything was good
Jun 15, 2013
No problems, everything was good
Jun 15, 2013
No problems, everything was good
Jun 15, 2013
I have only been to one other specialist in your field, and there was no comparison, my experience with your office raised the bar for all medical offices, they should be taking notes from your staff on how to treat patients, they were genuine in their passion for people, and that isn't something that you can learn from a book. Well done.
Jun 15, 2013
So far I have been satisfied but the wait was extremely long this visit. Only one receptionists was actually helping clients, answer the phone, and rescheduling appointments.
Jun 14, 2013
Very pleased with my visit.
Jun 13, 2013
Very nice. Will be back for any future problems
Jun 13, 2013
Excellent Service and Friendly people.
Jun 12, 2013
Dr. Bender and staff are very nice and professional. I would highly recommend this practice to anyone.
Jun 12, 2013
Was barely examined and told her that I was already on a medication that did not help at all and she prescribed me the same thing. Left feeling like she was in a hurry and didn't care at all about my situation.
Jun 12, 2013
Reduce wait time to be seen.
Jun 10, 2013
Doctors now are always in a hurry. It would be great if they could slow down and make the patient feel important and not just something to make a dollar off of.
Jun 8, 2013
Was quoted $93.00 for procedure but charged $133.00 when I checked out. Did not realize difference until I left office. Not happy about that at all.
Jun 8, 2013
I had an excellent experience at this doctor. Doctor & staff were so friendly & I didn't have to wait at all. We were done in no time.
Jun 8, 2013
Good reminders, Dr. Bender was very nice, staff was friendly
Jun 7, 2013
I waited a little over an hour in the waiting room! However, once I was taken to the back, the doctor saw me very quickly.
Jun 7, 2013
I waited over an hour for my appointment.
Jun 7, 2013
Did have a wait but not as long as others waiting. Was pleased with visit
Jun 7, 2013
The receptionist could be a little more friendly, maybe she was having s bad day I don't know. She didn't seem very friendly. Don't make patients wait 45 minutes for their appointments,
Jun 6, 2013
I was pleased with my visit. I liked Dr Calcoat very much. The only thing I think that would improve the visit would be to be told approximately how long I would have to wait to see the doctor past my appointment time.
Jun 6, 2013
I feel I am listened to and am not rushed through the appointment. They are very accommodating and really pleasant staff.
Jun 6, 2013
Everyone in the office is friendly and helpful. All of my questions and concerns were addressed completely. Thank you for a pleasant office visit.
Jun 4, 2013
Good service -I like how after 6 paid visits you get 2 free visits.
Jun 3, 2013
Waited almost an hour and a half. Everything else was great
Jun 1, 2013
After waiting that long both my husband and I felt that the Dr was in a rush because he was behind . Also a long wait to check out. First time to visit and I really hate to wait. SORRY
May 31, 2013
The staff and doctor was very nice and patient with all the questions we had. They gave a very good first impression and I will definitely visit this office again.
May 31, 2013
The staff was courteous and explained everything that was going on.
May 31, 2013
I am Hispanic. I found the front office staff treated me much different than other persons. They never looked me in the eye or smiled. differently from the attending doctor. She was very kind and sweet.
May 30, 2013
Dr was great just wish I knew more about my issue. Rx is SUPER expensive and when I called the office to relay what the pharmacist told me to do with the nurse I was not helped at all just interrupted several times then told that she'd call in the same ingredients in rx sperately but it'd cost as much. How does that help? It doesn't. What would've been helpful is a call back when I called and left a message about the rx the next day so I could have been given an alternative medication. But I got no return call.
May 30, 2013
Front desk needs to let patients sign in immediately instead of when receptionist is through with each patient. We have waited standing in line for lengthy time instead of signing & sitting & waiting
May 30, 2013
They always do a great job making an uncomfortable situation easier.
May 30, 2013
I did not see anything I would change. Very caring staff. Thank you
May 30, 2013
Dr. Bender and his staff are very personable. I had an overall excellent experience and only had to wait due to being short staffed because his practioner was out having a baby :-) They were very helpful with the cost of my prescriptions and gave me 0-pay and discount copay cards along with plenty of samples. Thank you Dr. Bender & Staff!!
May 29, 2013
ask us questions that would jog our memory about reaquring skin problems
May 28, 2013
Everyone was very nice to me, also they made sure I was scheduled for another appointment in a month.
May 27, 2013
receptionist had me fill out a form I had already filled out online and she seemed more attentive to people getting cosmetic things done than patients who were there for medical reasons
May 27, 2013
Everyone was very helpful. I have started using the make-up available in your office and the ladies were very helpful in assisting me. Ashley took the time to get information for me and was very accommodating and helpful. I am very please with everyone in your office that I have had appointments with.
May 27, 2013
longer initial consultation time
May 26, 2013
Got in and out quickly. Price is fabulous. Never thought I could afford laser hair removal.
May 26, 2013
Great. The doctor listened to me and fully answered my questions. Then came up with a great treatment plan.
May 25, 2013
every time I go in the office everyone is very professional and they take their time to explain everything to you. I enjoy going to my appts here.
May 25, 2013
appointment needs go be on time ,felt rushed, office cluttered
May 25, 2013
would like to have scheduled next appointment sooner but understand scheduling
May 24, 2013
Saw Darla for some pre-cancer freezes. Very professional,very personable.
May 23, 2013
Tattoo removal at mobile location
May 22, 2013
I called to make an appointment twice, but the system was down, so I had to call back. There was a pretty long wait, but the actual time with the doctor was short, so it was over in an hour, which was how much time I had allotted for the visit. It worked out. The office staff isn't the friendliest, but they weren't necessarily rude. The nurse was very nice and even checked in to let me know the Dr. Would be in very soon and apologized for the wait.
May 22, 2013
This was my first visit, and I will have more.
May 22, 2013
Everyone was professional and polite in the office. It was a bit aggravating that I have to come back for the original appointment due to the receptionist not mentioning to avoid waxing prior to the appointment. I look forward to coming back.
May 21, 2013
First of all, the appointment is scheduled to see Dr. Bender. If for any reason he can't be seen, I want to know so there is an option to change the date. Although Dr. Capper was very nice and capable, he is not the person with whom I made the appointment six months ago. I waited an hour with the tv blaring over my head (have you ever considered soothing, piped music instead)on one of those news stations. By the time I got to the treatment room, my blood pressure which is normally low, was elevated. It was not a good experience.
May 21, 2013
Was very pleased with your services/staff.
May 21, 2013
see patients closer to appt time - have to wait to long
May 19, 2013
The facility located in Daphne is beautiful. I was completely satisfied with all of the staff, and especially satisfied with Dr. Bender.
May 18, 2013
Maybe a little less traffic in the room. All in all it was a great visit. The staff was super friendly and I would certainly recommend friends if they were interested in the same service.
May 18, 2013
I waited 50 min. Greeted 10 min after walked in door. My doc was out so saw a different doc. Substitute doc said I would be a good candidate for acutane because he actually took the time to see I'm a level three on my back and that my acne is painful and level four brings scars. Dr bender refuses to address issue in prompt manner and has yet to even look at my back. Based all reviews by looking at my face near hairline.
May 17, 2013
The staff was professional and personal and friendly.
May 17, 2013
would like to have known I would be seeing Dr. Capper ahead of time so I could have decided if I wanted to reschedule. seeing Dr. Capper was most informative, it's just when you take time off from work, it's nice to know that your wait will be longer and you'll be seeing another physician.
May 17, 2013
I loved the text message that I got that reminded me of my appointment. I was running a little late and realized that I didn't know exactly where the practice was. It would have been convenient to have the address of the location in the text message. Using my smart phone, I could have clicked that to get me directions. I was impressed by the office and the staff. I would recommend this office to my friends.
May 16, 2013
I arrived early to allow time for first visit paperwork. The required paper work was completed 10 minutes prior to my scheduled appointment time. I had expected a 30 minute delay past my appointment time and was not disappointed when called back with a 37 minute delay. If one does not expect too much, then one is not disappointed too often. Dr. Bender was very courteous and pleasant, taking time to discuss his career path from high school to the present. Everyone that I had contact with was very pleasant and helpful. On the five star rating, I would assign this visit four stars. It is very difficult to receive five stars from me. I fill that there is always room for improvement.
May 16, 2013
I would recommend this place to anyone.
May 16, 2013
Everything was great. I was having huge psorisis flare up. The girl who answered the phone got me in within 1 day. The PA was awesome about attending to my needs and giving me meds that have already improved my scalp psorisis. I have already recommeded your practice to my sister. Thanks so much!
May 16, 2013
Friendly environment & staff is very informative.
May 15, 2013
the front desk girls did an amazing job!!!! they need a raise
May 15, 2013
Wait time was way to long. I had to ask if it was going to be much longer. I arrived around 1125 but did not get called back for almost an hour. After I asked I was immediatly called
May 15, 2013
Waiting time to see the doctor is always excessive.
May 15, 2013
I have been to your office twice. On both occasions I had to wait over an hour to be seen. That is extremely too long to wait. However, I was very pleased with the tech and PA that I saw on my last visit. They were very friendly!
May 15, 2013
If we are filling out the registration information on-line, don't give up additional paperwork when we arrive. Otherwise I may as well have waited until I got to your office.
May 12, 2013
Everything was great, but the front desk lady seemed a bit frazzled. The doctor and the assisting nurse were wonderful!
May 11, 2013
i need another visit to be more comfortable, however i was treated well.
May 10, 2013
I felt rushed and that my problem was unimportant
May 10, 2013
I can't rave or brag about my appointment. The office staff where I signed in certainly could have been friendlier. They were too involved with a conversation about office issues to properly greet the patients. However, anyone can have a bad start to their day. These young ladies could had sick children at home, etc. The office was very busy that morning and there were problems with the computer/network system being slow. Given these factors and it being my first visit I kinda gave it a "pass". The nurse that came and got me from the waiting room and did my initial visit/workup was very friendly and cordial. My time with Dr. Bender could have been better as well. I felt as if he were in a hurry and my seemingly mild case was something he needed to get through with to move on to bigger and better things. I actually forgot to ask a couple of questions due to the hurried nature of the brief visit. Again, I gave it a pass as the office seemed to be very busy. Ran out of text too soon.
May 9, 2013
Please don't have Fox on the TV.
May 9, 2013
The best doctor and staff in Mobile, AL.
May 9, 2013
Fast and friendly customer service. They make good on their offers even when the business does not.
May 9, 2013
Everyone was great...appointment was pretty much on time....explanation regarding biospys could have been a bit better. Over all very good
May 6, 2013
I was not sure what to do about the dead hair above my lip or what to put on it. Wish I had clairification.
May 6, 2013
all was good. very polite staff, very helpful. always a pleasant visit.
May 6, 2013
Dr Bender is the "it" doctor! Always excellent care and concern.
May 6, 2013
I highly recommend this dermatologist. The service was great. Short waiting time.
May 5, 2013
I highly recommend this dermatologist. The service was great. Short waiting time.
May 5, 2013
dr. bender and the staff were wonderful! i would not change a thing!
May 5, 2013
My only problem was that I did not get a response from thr centre when my insurance refused to pay for my medicine. I checked with the pharmacy, but I have failed to get any information about a new script. The doctor was very knowledgeable, and I was finally able to get a correct diagnosis. The condition is not solved at this point probably due to lack of Vanos. Despite this, I will be back, and I have already referred my aunt to the centre.
May 5, 2013
Quick and Easy for appointment.. Friendly service.
May 5, 2013
This was my first ever visit to a dermatoligist, I expected to have my whole body checked for suspicious brown spots. I was asked to pull up my dress, there was no way that revealed all of my skin. I had expected to be viewed under an ultraviolet light. Tob
May 4, 2013
Comfortable enviroment, personable and professional staff. Waiting seemed interminable. Overall nice expereince.
May 4, 2013
This Was my 2nd visit, and it could not have gone better. I AM FEELING BETTER ALREADY.
May 3, 2013
Dr. Bender and his nurse were extremely nice. Easy to talk to and listens very well. Would recommend to anyone!
May 3, 2013
Smaller needles lol. Everything was fine.
May 3, 2013
Everything went very smoothly and staff was very nice.
May 2, 2013
First time visiting a dermatologist, everyone in the office was very polite and helpful.
May 2, 2013
I WOULD LIKE TO KNOW MORE ABT MY CONDITION AND WHAT ELSE CAN I DO TO GET IT HEALED BUT OTHERWISE THE SERVICE WAS EXCELLENT
May 1, 2013
JUST WISH HE WOULD HAVE SPENT A LITTLE MORE TIME EXPLAINING, OTHERWISE THE VISIT WAS GREAT.
May 1, 2013
The staff was mostly pleasant and helpful. I am concerned with the outcome of my first treatment. I was instructed to shave prior to arrival and only two small areas hurt with the laser, subsequently those are the only areas the hair has fallen out. The majority grew in normally the next day (with the follicles intact). I was told by someone else I should have been instructed to have a slight five o clock shadow so to speak.
May 1, 2013
The appointment was great and Dr. Bender is working on clearing my skin up.
Apr 29, 2013
Efficient, personable, and always aware of my needs and questions. And I do appreciate the timely visit, since I am susally using work time to visit the doctor.
Apr 29, 2013
Professional, courteous and caring Doctor and Staff.
Apr 29, 2013
Everyone is very nice and courteous. Thank you.
Apr 28, 2013
Dr. Bender did a through job in the examination, treatment and discussion of my skin issues.
Apr 28, 2013
I was very pleased with my visit and the interest Dr. Bender took in my needs, he
Apr 28, 2013
The office was so full no where to sit while waiting to be called
Apr 28, 2013
Less waiting time, more information about treatments.
Apr 28, 2013
It was a great experience. Thank you.
Apr 27, 2013
Waiting time was quite long. This was my first visit so I'm not sure if this was typical.
Apr 27, 2013
Everything was well it was a great visit and dr bender is a really good doctor
Apr 27, 2013
Dr. Bender is a very thorough and personal doctor.
Apr 26, 2013
Wait time was close to 30 minutes; that should have been less. I got an appointment rather quickly for Lindsey but would have had to wait to see Dr. Bender. I did like Lindsey but it would have been nice to meet Dr. Bender.
Apr 25, 2013
Dr. Bender and his staff are attentive, courteous, and concerned. I was in and out promptly, even though they were shorthanded on the day of my visit.
Apr 25, 2013
I felt like the office staff was not very attentive during this visit. I have not felt this way before but I was disappointed to find them blowing off time while I was waiting in the waiting room.
Apr 25, 2013
The P.A. and her assistant were very professional.
Apr 24, 2013
I was very pleased with my first visit. Very compassionate, caring professionals.
Apr 24, 2013
waited way too long past appt time. appt was supposed to be sched with pa but they did not have it scheduled that way causing a long wait. Love the Dr though
Apr 24, 2013
from entering to exiting, very good visit
Apr 23, 2013
I appreciate the professionalism from staff!
Apr 22, 2013
Wait time was very short. Staff is attentative.
Apr 22, 2013
Spend a little more time in the room with the patient.
Apr 21, 2013
Experience was terrific. Staff was very courteous
Apr 20, 2013
Slow to be seen----1 hour late--When your people come into the exam room, they should introduce themselves by name, and position.
Apr 20, 2013
DR. BENDER AND HIS STAFF VERY FRIENDLY AND DID NOT HAVE TO WAIT TO SEE DR.
Apr 19, 2013
HAD A VERY GOOD VISIT AND WITH NO WAIT.
Apr 19, 2013
to warm in the exam rooms
Apr 19, 2013
Allow more time for appointments
Apr 19, 2013
Was pleased with first visit.
Apr 18, 2013
All the staff was so pleasant and informative. I felt that I was important and that my needs were a priority, making this a pleasant experience.
Apr 18, 2013
We waited over an hour, but the dr did explain that they were two staffers down and apologized which we appreciated. Moles were taken care of immediately and although he was running late, he still took the time to answer our questions and not make us feel rushed which was refreshing.
Apr 18, 2013
we had an apt. with Darla . but some how we didnt get notified that she wouldnt be there until 2:00 but they sent us down the hall immediately and we saw the other practitioner she was excellent no complaints.
Apr 18, 2013
Wrong diagnosis We had to fly to Houston tx to the university to get properly treated Wife was diagnosed with Norwegian mites deep in the skin lymph All we got from this visit was wash with dove.
Apr 17, 2013
been contacted on perscription as told on 4-8-13 no word as 4-17-13 made a call to the nurse today waiting on call for my meds S LANGHAM
Apr 17, 2013
Waiting room seems very small for the amount of persons that were scheduled for an appointment. (Or perhaps don't over book patients) Change location of TVs in waiting room to be more comfortable from any chair.
Apr 17, 2013
Wait was too long, patient room was too warm, nurse was friendly.
Apr 17, 2013
I would recommend the instruction sheet provided after the Blue Light Treatment be revised as in my opinion it is not clear as viewed from the patient.
Apr 17, 2013
I have enjoyed the outcome of having laser hair removal on my upper lip and chin, its been wonderful not to have to pluck everyday!! The staff at Gulf Coast Dermatology has been wonderful!!
Apr 17, 2013
Staff is really friendly. I could tell you guys were really busy so I wasn't upset about having to wait and I only had to wait an extra 10-15 min. No big deal :)
Apr 17, 2013
The doctor was rude and did not seem interested in helping my problem. She is not even worth one star.
Apr 17, 2013
I was a little disappointed with my hydrofacial this time. The machine was not working properly on most of my face. I don't think I got a full hour, as the tech was late getting started on me. It seems there were several steps and treatments that I did not get this time, as opposed to the first time I was there. I doubt I will return, as I feel that $95 was not worth what I received.
Apr 17, 2013
The staff was very friendly and helpful.
Apr 17, 2013
Front desk was a little confusing as to which assistant to check in for appt.,but the ladies were very friendly and efficient.
Apr 16, 2013
I am so pleased with the results and experience of visiting the Martin Center.
Apr 16, 2013
GOOD INFORMATION HELP AND VERY NICE PEOPLE
Apr 13, 2013
Excellent! I have full trust in Dr. Bender. He fit me in on same day due to the urgent nature of my condition. Thank You!
Apr 10, 2013
I was happy with the appt. Thank you!
Apr 9, 2013
I applaud the front desk staff members for doing a good job multi-tasking. It would nice if a staff member is assigned strictly for selling/ordering products etc. People take their time in buying products and in the mean time the in-take line in held up.
Apr 9, 2013
everyone has been very friendly and helpful, plus skin is looking great!
Apr 8, 2013
Doctor seemed rushed. Biopsy hurt and perhaps novacaine did not have time to deaden area. Nurse was very nice.
Apr 8, 2013
I did the Xilis(sp) laser. I came in for the eye area. When I met with the doctor we discussed the procedure and the area to be done which included the under eye area and around the top and sides, however when the nurse did the treatment she only did the undereye area. The treatment cost 149.00. I asked her and she said she would do the whole are next time... that is fine, but I feel like I should still receive the whole treatment each time. I would like to the top area treated at no charge on another visit.
Apr 8, 2013
It is very important to give elderly patience's extra care. It makes a huge difference in the progress of their procedures they are anticipating. Thanks for asking for comments on our service.
Apr 7, 2013
the above survey ratings are self explanatory.I am well satisfied.
Apr 7, 2013
Yay for a great Mobile dermatologist! Looking forward to not having to drive across the bay anymore!
Apr 6, 2013
I have never had a physician experience like this one. I am still rather stunned over it! I came there for the 1st time due to extreme concerns I had over various skin issues now that I am aging. Dr. Bender flew into the room I was in & appeared to be in such a hurry that he literally buzzed through my appt. in about 8 mins. I was left w/the impression that Dr. Bender was not very interested in treating older patients on Medicare insurance. I will add that I do have past experience w/thorough skin checks & they vastly differed from this one. I will say the staff there made every effort to be very nice & helpful.
Apr 6, 2013
When I came in the lady at the desk was very busy, but did not greet me with a friendly attitude.
Apr 6, 2013
I like the coffee while you wait. All the staff seemed very knowledgable and kind.
Apr 6, 2013
Outdoor Channel in my exam room.
Apr 6, 2013
Will definately come back!
Apr 5, 2013
Appointment was on time - no wait and Dr. Bender explained my skin problem in laymen terms. He and his office staff are excellent in my eye sight.
Apr 5, 2013
A wave from the MD would be nice.
Apr 5, 2013
I felt very comfortable with the friendly staff. The doctor was very friendly & approachable. The tech was very thorough about the procedure & had a great sense of humor which helped settle my anxiety of the unknown.
Apr 5, 2013
Wanted to see Dr Bender from referral from Robert and Charlotte Mott. Dr Neville was great for my situation.
Apr 4, 2013
I want to thank you all for my care,as well as taking care of my son,T.J.
Apr 4, 2013
Great job. Clinician is a Pro.
Apr 4, 2013
I have been in the Medical field since 1992 as a specials procedure x-ray and CT technologist. I worked at Baylor Dallas with some of the finest doctors and medical staffs in the world. Dr. Bender and his staff are an excellent group.
Apr 3, 2013
I felt the doctor was a little rushed to leave. I had a few questions that I would have liked to ask. I don't know if it was just a busy day.
Apr 2, 2013
WHEN A PATIENT CALLS TO BE SEEN BY THE PHSICIAN. THE OFFICE STAFF SHOULD INQUIRE IS THIS A ROUTINE VISIT OR ARE YOU HAVING PROBLEMS? IF THE PATIENT IS IN DISTRESS, THE PATIENT SHOULD BE OFFERED TO BE WORKED IN AND SEEN ASAP AND NOT BOXED INTO THE FIRST AVAILABLE APPOINMENT. THIS TO ME SHOWS COMPASSION AND A GENUINE INTEREST IN THE PATIENT. IT MAKES THE PATIENT FEEL THAT I AM JUST A NUMBER WHEN NO ONE GOES THE EXTRA MILE AND TAKES A GENUINE INTEREST IN THE PATIENT.
Apr 1, 2013
Visits have been exceptional.
Mar 31, 2013
I really like the nurses because they treat me very good and they always explain everything to me. They always work with me when I need to cancel or make a change to my appointment. I going to refer as many people as I can.
Mar 31, 2013
Check-in process is lengthy and cumbersome, even when not short-staffed. The waiting room is too small.
Mar 31, 2013
Wait Time Could Be Improved
Mar 31, 2013
When you schedule an 8 AM appt., the staff should be in place and ready to work. They were not. There were laser problems.
Mar 31, 2013
I did not know what to expect at my first appointment. The person who performs laser procedures had a day off. The laser was just barely warm. I assumed that was normal until my second treatment which was very hot and intense. I could see and feel a difference after my second treatment and its gotten better every visit since. I don't think the person who performed the laser on my first visit knew exactly what she was doing. I feel as though I paid 400.00 dollars for a warm facial message. I think she needs further training. The ratings above and below are based on performance during my second and third visits. Thank you.
Mar 30, 2013
Your staff was wonderful!
Mar 30, 2013
The staff was very friendly and the doctor explained everything very clearly.
Mar 30, 2013
everything was on time and I was in and out in less than 30 minutes. Love not having to wait unless there is an emergency
Mar 30, 2013
The scheduling appointment take along time
Mar 30, 2013
Dr. Bender and his office are always attentive and friendly. I would recommend to anyone.
Mar 30, 2013
Great! Darla Parker checked a spot on my husband that two other dermaotoligists dismissed. It turned out to be malignant melanoma... caught in time hopefully.
Mar 29, 2013
Would like to know more of what services are offered.
Mar 29, 2013
All good, nothing to complain about.
Mar 29, 2013
I really don't have any suggestions as to any changes you could make. My visit was pleasant and prompt. The office staff, nurses, and Dr. Bender were friendly and professional.
Mar 29, 2013
I love the service I get at your facility. The staff is wonderful, the atmosphere is calming and service is always top-notch.
Mar 28, 2013
I felt everything went well. Great Job!!!
Mar 27, 2013
I was in and out in no time at all.
Mar 27, 2013
A little more time with the Doctor.
Mar 25, 2013
Nothing had to wait a short time, but no problem
Mar 23, 2013
Very friendly staff, straightforward assessment without all the fluff!
Mar 23, 2013
The doctor didn't even look at the affected area, even after I told him there was a conflicting diagnosis from another dermatologist. I waited over an hour for a 10 minute consultation. Not satisfied with the care and attention. Doctor seemed like he was more interested in getting back on schedule than actually listening or paying attention.
Mar 23, 2013
I was VERY pleased with my visit. Dr. Beville was very friendly and helpful with my situation. I
Mar 21, 2013
Everything good. WHO DAT!
Mar 20, 2013
(1) No Return Calls -- I was in the Daphne office on 3/14/2013. Dr. Bender and I spoke briefly about the Fractional CO2 Laser Skin Resurfacing. Since my visit, I've called and left multiple messages - both with human beings and via voicemail. Nobody has called me back. After reading the info on your website, I have a few more questions. AND, I actually wanted to schedule the treatment. I'm disappointed. (2) Long Wait Time - I waited in the lobby 45 minutes beyond my appointment time. If the wait is going to be that long, someone needs to set the patient's expectations accordingly.
Mar 19, 2013
Very good experience with staff and physician
Mar 18, 2013
Always a great experience with staff.
Mar 18, 2013
Darla was very knowledgable on my rash, which turned out to be shingles. I also asked for a skin cancer screening but I was disappointed in how quick she looked me over and she only checked my arms, face and neck.
Mar 17, 2013
No specific recommendations. I have been a patient of Dr. Bender's for several years and he is on top of my skin cancer condition. He and his staff do a good job evaluating me each time I come in.
Mar 17, 2013
The wait was unpleasant, I would have appreciated being told at check in they were running behind so I knew what to expect. But overall, things were great.
Mar 16, 2013
Generally good. Sometimes wait times can be long but last visit was quick and on time.
Mar 16, 2013
Great service, great doctor!!
Mar 15, 2013
I would not change anything, I did have to wait a while but I do work at clinic and I am always prepared to wait when I go to a Doctor's office. I know that if I am to see a specialist , they will most likely be busy.
Mar 15, 2013
The best I've ever used, the staff is wonderful
Mar 14, 2013
Ever since Dr. Woodson left, the waiting room wait time has been beyond ridiculous. I have had to wait about an hour each time past my scheduled appointment time. Darla is very sweet, but I feel that she is having to be so rushed that I am not able to discuss my skin problems with her well.
Mar 14, 2013
Your waiting room was crowded and noisy. I arrived 15 minutes early for my appt, and ended up waiting 45 minutes past my appointment time. I only chatted with the doctor for 5-10 minutes, and that part was good.
Mar 14, 2013
it would be nice if yall could also offer electrolysis in addition to the other hair removal services you have
Mar 14, 2013
great visit, well pleased
Mar 13, 2013
Dr. Bender and staff. Thank you so much. I have had problems with excessive hair growth since I was 16 years old. The hair laser treatment has been a huge help with me physically and emotionally. Even though the hair still goes some, I have come a long way from the way it has been in the past. I will have like personally thank the young lady that did my treatments. She was so encouraging during the 8 treatment process. Thanks again. You and your staff are awesome.
Mar 13, 2013
I really wouldn't change anything.
Mar 12, 2013
If I knew that I was going to see a PA, I would not have kept the appointment. Very disappointed in my visit as I feel it was a waste of my time and my insurance money.
Mar 11, 2013
My visit was fine. Nothing to suggest.
Mar 11, 2013
Best Dermatology Ckinic I have ever been associated with.
Mar 10, 2013
Tattoo removal was great but physian was in to big of a hurry.
Mar 9, 2013
Physician seemed in a hurry
Mar 9, 2013
I had a good visit with Dr. Bender. My only problem, the nurse didn't call in a perscription until 3 days after my visit.
Mar 8, 2013
Great visit, wonderful staff, and special thanks to Tucker and Dr. Bender
Mar 8, 2013
I don't like to go to the Doctor's office but I do not worry about this office. The Staff and Doctor take the time to do a good job and are very friendly. That is hard to find these days.
Mar 8, 2013
All was well. No sugestions
Mar 8, 2013
I am curious to know why a skin cancer screening did not go below the waste. I would think it important to check legs and such, just to be sure.
Mar 8, 2013
coffee in dr.parker @ DR.BEVILLE OFFICE
Mar 7, 2013
I was very pleased with the staff
Mar 7, 2013
Dr. Bender and his staff were just as friendly as I had been told. They did not disappoint! My short extra wait was only because I was a new patient and it wasn't very long.
Mar 7, 2013
My appointment was at 11:30 and I was in and done by 11:55 and was happy with my treatment I got and level of service.
Mar 6, 2013
very please with all the services.
Mar 6, 2013
How can you complain when everything was done in less than 6 hours of Dr Meshad setting appointment. Thanks
Mar 6, 2013
Explain how Botox works after having the procedure. Will the lines disappear, do you need to follow up, etc.
Mar 4, 2013
The friendly staff and the wonderful services provided make this an enjoyable "visit to the doctor"!
Mar 4, 2013
Prompt, professional and courteous.
Mar 3, 2013
Appointment and treatment surpassed my expectations. Doctor explained my condition and educated me on how to spot potential problems.
Mar 3, 2013
appointment time very prompt. As a new patient info was exchanged easily . outside of initial reason of visit other dermatology issues were delt with during office visit.
Mar 3, 2013
Upon departing, the front office was setting up my husbands appointment. She took it upon herself to book his appt for the scalp blue light. I told her that Dr. Bender said he could wait a while maybe a year before having this procedure. She went ahead and made appointment for his scalp and face. She did make his 6mos appt but forgot mine. I did call back and cancel the appts for my husband.
Mar 3, 2013
No long waits, get in and out quickly. This is very important to me as I need to be able to return to work after my appointments.
Mar 2, 2013
The visit was great no problems at all dr bender was extremely nice and honest
Mar 1, 2013
bigger setting room people were standing and waiting on doctors or a place to set.
Mar 1, 2013
The waiting room is too small and the chairs are very close together. I came at my appointment time but some people were still at lunch. Receptionist has to answer phones and check in patients and take payments and you can hear things about people you don't need to. On the plus side everyone does a really good job and I am pleases with the reaults and have already referred people to you and will be back
Feb 28, 2013
Move to midtown! (Joking)
Feb 27, 2013
waiting time 1 hr and half, way to long. to see DR. nice doctor, easy to converse with. about face.
Feb 26, 2013
The Out Door Channel on TV in exam rooms
Feb 25, 2013
Just the wait time was very long but the staff was amazingly friendly so it made up for it
Feb 23, 2013
Need to provide a map to your Daphne location on your website. Directions were not adequate for people not familiar with the area. Mapquest does not show the proper location of your practice.
Feb 23, 2013
Clean facility. Very nice staff. The doctor and the PA was very nice, took time to talk and explain the procedure.
Feb 23, 2013
Was sent over by Dr. Ang at Mobile Diagnostics. Really liked PA Lindsey Beville
Feb 23, 2013
Things went well. Nothing to change that I can think of.
Feb 22, 2013
The wait time to see a PA to freeze a wart was over an hour. I was at the office for 1 hour and 45 minutes to freeze a wart and have laser hair removal for the lip. My appt for the PA was at 10:30 and the laser at 11:00. I asked if I could go ahead and have the laser done while waiting for the PA and was told no, the laser had to be after the PA. I have not experienced this long of a wait before and did not alot that much time for the appointment. This will not deter me from returning since this has happened only once and I understand things can happen. But, I would like to have been told when I arrived that there would be a long wait and given the option to wait or reschedule. My time is as valuable as yours.
Feb 22, 2013
The staff was excellent. I felt right at home like I have been coming there for years. Thank you for your kindness and understanding. Looking forward to my next visit. Thank you again. Daniel L Evans
Feb 22, 2013
when I called in on a Tuesday morning, because I was a "new patient", I was told I couldn't get in till the next week -- honestly, I think it should depend on the "urgency" of the situation, NOT just because a person is a new patient. I called in because my eye was all swollen, (fully explained to 2 staff people) and it was that way into the weekend -- had I been able to get in right away or next day, I'm sure it wouldn't have had to go on like that. Other than that, most of the girls very pleasant, although when checking out, that person was not too friendly.
Feb 21, 2013
I know Dr Bender is extremely busy; maybe one of the nurses could give instructions on what you can and can't do after a procedure...such as how long you should wait to wear makeup, clean your face, etc. Maybe providing a pamphlet/sheet of the different types of growths, moles, etc Dr Bender is looking for and the procedure used on each type, This info may be available and I just don't know about it.
Feb 21, 2013
would like to see more patient waiting area. I feel the doctor seemed to be in a hurry during patient exam.
Feb 20, 2013
I showed up on a Monday which I thought was my appointment. I was mistaken! however, the office staff saw to it that I was seen! my appologies to everyone. Personnel was very obliging. Thank you! Service was great as usual.
Feb 20, 2013
I would love to have more procedures done at the Daphne office. It is much more convenient for us patients who live on the Eastern Shore!!! I get the IPL treatments for my rocasea and am also interested in the skin tightening procedure for my face and neck. Sure wish I could have those done in Daphne!! That would be great. I hate going all the way out to Providence Hospital-I could do without Airport Blvd.
Feb 19, 2013
Darla Parker, PA-C and Staff are Awesome!! Thanks for clearing up my acne. I am very happy with my results.
Feb 19, 2013
I was very impressed with the employees as well as Dr. Bender
Feb 18, 2013
My visit was excellent! Dr. Bender and staff were all professional, friendly, courteous and helpful.
Feb 18, 2013
From the front desk to the Dr. visit, an absolute delight!
Feb 17, 2013
First contact ignored me for quite awhile without even saying "good morning", I will be right with you while standing directly in front of her. After, she barked sign name when your instructions state print name. Presented same material that I had already filled in on line. She just did not appear happy with her job. I had to wait 1&1/2 hours past my appointment time. Your actual assistant was indeed pleasant and helpful. I feel Dr. Bender is indeed a good choice for my needs and was impressive with his demeanor and actions for my needs, it seems I need to allocate more time for scheduled appointments however.
Feb 17, 2013
It took 20 minutes for the receptionist to take my co-pay, then another 70 minutes to be seen. The office was running 90 minutes late at 10:30 in the morning! Rationale I was given was that a co-worker had gone out on maternity leave the week before. Maternity leave doesn't just acutely happen, there could have been a temp there to replace her. That is not acceptable. Unfortunately, the prior visit was a long wait as well. I will not pay for a provider of any type to treat me as if my time is not important.
Feb 17, 2013
overall excellent service
Feb 16, 2013
The receptionist needs help. Checked in at 2:40 with insurance changes. At 3:00 had not received cards back. Asked if we would be seen by doctor in order that we arrived as people who arrived after us were being called to back. Told Yes we would be see in order of arrival. At 3:15 we were called to the receptionist desk, given insurance and asked if we wanted to be see by doctor together (with my husband). I then knew our records had not been given to nurse in order of arrival. Waited 1 and 1/2 hours from time we arrived at office to be put in room in back to wait for doctor. Short wait in back.
Feb 15, 2013
APPOINTMENT TIME COULD BE A LITTLE BETTER, WAITING 30 TO 40 MINUTES ISN'T COOL.
Feb 15, 2013
It is clear that you have a thriving business. While trying to check in, the phone was constantly ringing, the person at the desk was putting others on hold, taking care of me,etc. I had called your office 6 oe 8 times before talking with someone because the number was busy or I was put on hold. It seems to me that aditional office staff is needed. They were working very hard but seemed to be overwheelmed with calls and patients standing in ine to check in. This is constructive criticism only. The PA that took care of me, Ms Parker, was freindly, professional, and explained what she would do. A very pleasant young lady who represents your office well.
Feb 15, 2013
The last two times I have brought my daughter, we have had to wait between 40 and 45 minutes before we were called to the examining room. Our appointment on Monday was scheduled for 11:50. We arrived at 11:35 or 11:40. We were called back at 12:35. That is too long to wait. I was not happy about that at all. The receptionist at the front desk should have let us know there was going to be a long delay. Fewer patients should be scheduled in order to avoid this problem if that is the reason. Hopefully, in June when we return, we will not experience this situation again.
Feb 14, 2013
Additional day on Eastern Shore instead of one day a week.
Feb 12, 2013
Great staff and overall experience
Feb 11, 2013
I would like to have my appointment kept on time, if possible.
Feb 10, 2013
PA and nurse were awesome!
Feb 9, 2013
I would like to continue to receive the printout which summarized my checkup and the meds prescribed, what they were for, and how to take them. I had been receiving a printout but didn't at this visit. I forget how to use my meds. Thank you.
Feb 9, 2013
It's very rare that someone doesn't mind going to a doctor's appointment. This is one of those times. Don't change a thing.
Feb 8, 2013
lindsey and her nurse were very informative and helpful
Feb 8, 2013
Friendly , helpful, knowledgable staff.
Feb 7, 2013
Friendly,knowledgable , helpful staff:)
Feb 7, 2013
Dr. Bender and his staff are second to none. They were very sincere and courtious. I highly recommend anyone yound or old to visit Dr. Bender.
Feb 6, 2013
Darla is excellent just a shame there was such a long wait (way over an hour). No reason was given for length of wait and I think everyone waiting would have appreciated some kind of update rather than no comment.
Feb 6, 2013
The follow up call was very helpful! Thank you Candace!
Feb 4, 2013
Long wait for my appointment (1 hour). Need to enlarge the waiting area. Schedule less appointments at the same time.
Feb 4, 2013
Very friendly staff, Dr. Bender has a very pleasant demeanor and I believed he really cared about my situation. He gave me a few options that will hopefully elevate my dermatological problem. Although my blood pressure, and temperature were not taken, (I am sure that my vitals were fine), the benign spot on my upper right arm will probably not effect my quality of life in the future.
Feb 3, 2013
We had 2 appointments. Both were new patient appointments scheduled for 8:30 and a 9:30AM. Only after I asked about the delay at 10:15 were we finally called in at 10:30. Two hours is too long! My husband had to be at work at 11 and we didn't think there'd be a problem with the schedule we'd made in advance, we didn't even LEAVE you office until 11AM. Unacceptable. My husband & I were treated for impitigo. When I asked Darla if my daughter exhibited signs of the disease if she'd be able to just call the prescriptions in. She said yes. She asked me how old jackie is and I told her 29 , but handicapped. She said she'd be able to call iThe next day I happened to be there with my mother who had an appointment with Dr Hinton. I stipped by your office and was told my daughter would have to be seen to get any medicine. Thank goodness, Dr Hinton knows Jackie and he gave us prescriptions for 2 antibiotics. Darla has never met Jackie, but she was aware of her compromised health.
Jan 31, 2013
Doctor Bender & staff are excellent.
Jan 31, 2013
It appears that yall were overbooked at the time because I waited a while.
Jan 31, 2013
I take my 10th treatment on Friday and I would have liked seeing a doctor during this time.
Jan 30, 2013
Wait time was rather unbearable.
Jan 30, 2013
Tanis ,and Gaye are wonderful! They go above and beyond and they make you fel like you are one of the family. Your practice is blessed to have these professionals .
Jan 28, 2013
The receptionist was not that friendly. She need to at least smile and greet patients as they arrive. This is just a suggestion. This is customer service.
Jan 27, 2013
Since this was an unscheduled appt it is too early to comment. Look forward to my next visit on the 31st.
Jan 27, 2013
My last visit was good, just as all my visits. Good to have a good group of people to take care of me during my visits
Jan 26, 2013
Love it! It would be nice if esthetic appointments were available on weekends & later in the evening.
Jan 25, 2013
I have enjoyed my visits and everyone there are very informative and courteous.
Jan 25, 2013
Very comfortable and welcoming atmosphere
Jan 25, 2013
The lady who applied the levalin for the Blu Lite procedure forgot to call me when the 45-min time was up. After 60 min. I had to remind them I was still waiting and wondering if I was being damaged by the additional exposure to the levalin. After I was in the chair and the light was on, she left the room and shut the door and said to shout if I needed any thing. I think you need a better communication system for people in the chair (constant contact - maybe a speaker with a button - for the first 5-8 min). I wondered the whole time if I would be in the chair being radiated for 16 min, 40 sec or an hour and a half if I didnt keep checking. I counted to 60 16 times.
Jan 25, 2013
This was the first time in my life to ever be at a dermatologist. I waited an hour and 10 minutes before being called to a room. The ladies told me the staff was low today. I know the doctor was behind, but I felt very rushed. I filled out all of the info on the computer so that I wouldn't forget to show the doctor different places of concern. He was in the room at the most - 10 minutes. I'm returning for a follow-up. I know it will be a much better experience. I've heard great things about this office and doctor. :)
Jan 25, 2013
Appt was not in computer anywhere. Had to wait 1hr. 10 min. Didn't feel like staff was particularly interested. First thing that was mentioned was that insurance would't pay for my problem as opposed to showing interest in my problem because it was important to me. Very impersonal visit. Sorry.
Jan 24, 2013
I took off from work to make a 3:10 appointment but was not seen until about 4:30. I understand that the doctors time with patients is important but my time is also important. You need to do a better job scheduling patients.
Jan 24, 2013
I waited for an hour in the waiting room before I was taken to the examining room. At one point there was standing room only in the waiting room.
Jan 24, 2013
i do not see anything that i would change
Jan 23, 2013
Everybody was wonderful and caring
Jan 23, 2013
Tanis is always wonderful. She always has a smile on her face and is very pleasant to be around. She is prompt and makes sure to meet your needs during your appointment.
Jan 23, 2013
We (my husband and I) like Dr. Bender very much and I have recommended him to many people.
Jan 22, 2013
To be seen close to your appointment time. When I was in the room with the doctor he seems like he did not want to touch or look at what I was telling him where the problem I was having were. This is my second visit and he stood across the room he never came close enought to see.
Jan 21, 2013
My son is 6 and he loves this dermatologist.
Jan 21, 2013
I saw Darla, she was knowledgable about my condition and pleasant.
Jan 21, 2013
Saw the doctor this time!
Jan 21, 2013
waiting room full,,,,,,,,,,,
Jan 21, 2013
Pleased with initial appt
Jan 20, 2013
My visit was handled in a timely manner; I was well pleased with the results.
Jan 20, 2013
Dr. Bender genuinely cares about his patients. I'm the son of a physician who appreciates personalized practitioners. John Barrow
Jan 20, 2013
Staff was excellent, results were excellent, I have recommended your services to my friends.
Jan 19, 2013
This was a wondferful experience! I am completely impressed with Dr. Bender's knowledge, skill and willingness to work with me to find a solution to a rare condition. I have already raved about the excellent care I received. I am sure that my follow up visit with be the same. In one visit I could tell he truely cares about his work and patient's.
Jan 19, 2013
Everyone was professional and friendly.
Jan 18, 2013
I am extremely satisfied with Dr. Bender and his staff. They are very friendly and professional.
Jan 18, 2013
A gift certificate for a facial led to my relationship with Gulf Coast Dermatology. They have successfully helped to reduce my ugly facial hair and remove the dark spots from my face! I highly reccommend Dr. Bender and his Staff.
Jan 18, 2013
Excellent Physician and Staff!
Jan 17, 2013
I was very pleased with my treatments. It did what I had hoped it would and plan to keep a check on my personal situation and return for yearly appointment.
Jan 17, 2013
Your staff does a wonderful job!
Jan 17, 2013
Better job by the insurance and billing to eliminate having to fill out the same paperwork. They need to be keep up with what is going on or find someone that can handle the job.
Jan 17, 2013
Keep people like Katie, and Sara. They great with the paients.
Jan 16, 2013
Everyone there is really nice
Jan 16, 2013
The staff have gone out of their way to work my appt times to fit my needs and I appreciate this very much. I found Dr Bender and staff to be very patient friendly and professional. Thanks for the good care I have received.
Jan 13, 2013
I was very pleased because you were willing to remove more keratosis than usual.
Jan 13, 2013
I enjoyed meeting everyone. Daphne's office is convenient, clean and inviting.
Jan 12, 2013
The front desk staff is courteous and our care is wonderful once we're taken to the back room. It was just frustrating to wait for over 45 minutes. On our first visit in November, we waited 90 minutes which is unacceptable. Our second visit in December was a two minute wait time. I'm not sure why there is such inconsistency.
Jan 12, 2013
Unless there is an emergency which requires the Doctor's time, appointments should be closer to the scheduled time. The patients time is, at times, as valuable as the Doctor's.
Jan 10, 2013
I was expecting a full body check for any skin issues but, was looked at from face to waist only. I don't know what to look for in skin cancers and the family has skin cancer issues already, I had a cancer removed from the nose and have had Prostate cancer in 2012 myself. I would like to have had the legs and feet looked at, etc. My oldest brother is having a couple of surgeries on his face now; he let skin cancer go to long, unaware he had it.
Jan 10, 2013
Dr. Bender was extremely knowledgeable about what my skin needed to achieve the results I am looking for.
Jan 10, 2013
friendly staff, always feel at ease, sometimes long wait time and overcrowded waiting room
Jan 9, 2013
i wanted a real assessment of what my condition is & i was really wanting some immediate treatments to help clear my skin on my visit. Since then I have contacted the office twice in order to get a call back from the P.A. regarding my prescriptions and help.
Jan 8, 2013
Hour past appointment time
Jan 6, 2013
Had to wait over an hour and because of that, had to cancel another appointment. Dermatology appointment was supposed to be at 9:50 and other appointment was at 11:20.
Jan 6, 2013
I felt like the freezing solution was missing from this application - second time this has happened in my treatment. The last time it was very effective - I could barely stand on it for a day or two.
Jan 6, 2013
Excellent friendly care. Am referring my husband as a patient
Jan 5, 2013
I saw Darla and she is a very compasionate person and knowledgable of her job
Jan 4, 2013
Review: I find Dr Bender and the nurses are attentive to my skin issues/bumps/moles, etc. They are easy to speak with and often look for potential problems I may not see. Even though they may be busy, they take time to answer my questions. Keep up the good work. Thank you.
Jan 4, 2013
For a first time visit, I was made to feel comfortable and I received the attention I needed. I will certainly consider Dr. Bender to be my Dermatologist from now on.
Jan 1, 2013
I am very happy with the service once I am out of the waiting room, but I was very unhappy to wait over 45 minutes before I saw the PA. It makes me think patients are purposely overbooked to fit more in.
Dec 30, 2012
it was a very professional atmosphere, very nice and polite people.
Dec 30, 2012
Wonderful people, friendly atmosphere and a clear understanding of what's going on. :)
Dec 28, 2012
Remember to send prescription for antibiotic to my pharmacy rite aid which did not occur. I have a problem with infection when moles etc. are frozen off. I told PC Lindsey she forgot to send it in I was disappointed because I also felt rushed out. I am sorry but you asked and I feel I have to let you know. My problem may not have been important to eliminate except to me, but so many Doctors are to rushed to follow thru with a patients problem.
Dec 27, 2012
I was pleased with Dr. Bender, but 1 hour and 10 minutes is really too long to wait. Staff must schedule appointments better, because asking me to wait that long proves to me that the staff doesn't care about the patients at all.
Dec 23, 2012
I LIKE IT THE WAY IT IS NOW. NO LONG WAITES.
Dec 21, 2012
Doctor and staff are impressive.
Dec 21, 2012
All were fast and friendly
Dec 20, 2012
It was good to see Dr. Capper again.
Dec 20, 2012
Way to backed up. 8:30 appt was 9:45 before even getting to the nurse.
Dec 20, 2012
Would like more info on the other services you offer.
Dec 19, 2012
Very informative & comfortable.Thank you
Dec 19, 2012
I was very pleased with the visit from beginning to end. A very pleasant yet professional experience...
Dec 17, 2012
Felt very comfortable with treatment
Dec 17, 2012
Great professional care !
Dec 17, 2012
Dr and staff very personable.
Dec 15, 2012
It was great I wouldn't change a thing I was impressed.
Dec 15, 2012
Great Service and staff! I recommend Dr. Bender to everyone!
Dec 15, 2012
My appointment was with PA Lindsey Beville. She was extremely confident and professional. Took time to explain everything.
Dec 14, 2012
everything checked for skin cancers except for legs
Dec 13, 2012
Was very pleased with how soon you could see me. Had a great visit. Lindsey and assistant was very professional. Would like to continue get annual check up by Lindsey until Dr. Bender is needed.
Dec 12, 2012
I am completely pleased with the service you provide.
Dec 11, 2012
I just have to say that Ashley was the most helpful, friendliest staff member I have ever encountered in an establishment. It was if she could read and determine my needs before I could. Everything was explained in just the way I could understand. An asset!!!
Dec 11, 2012
I liked it better when we checked in at the laser office rather than the main office, however I have always received excellent service!!
Dec 10, 2012
It was a great visit! Tucker was very helpful& loved Ms Parker! Will be recommending you all to my friends&people in my place of work!
Dec 9, 2012
Love Dr. Bender - Staff is professional, kind, and understanding.
Dec 9, 2012
I was nervous about the Sculpra injections. Nurses and Doctor made the experience very pleasant.Looking forward to the results of the Sculptra.
Dec 9, 2012
Dr. Bender is very kind, and explains everything in a way you will understand. He's easy to talk to, and has a comforting presence that so many physicians lack. Overall, I was very impressed.
Dec 8, 2012
Thanks for working me in so quickly!
Dec 8, 2012
I have mentioned when I spoke to the main office that when reaching voice mail during office hours that calls are not returned. That has happened twice in scheduling a medical appt. with Dr. Bender. One I waited a week before I called back and the same has happened before so I know it is an issue.***You can't correct a problem if you don't know it exists!
Dec 8, 2012
Would like Novolash applications to be available
Dec 8, 2012
comfortable/professional/efficient
Dec 7, 2012
Thank you for your care and concern regarding my former melonoma.
Dec 6, 2012
I have always been so impressed with the congenial manner that the staff handles patients and Dr. Thomas Bender is the "master" injector.
Dec 6, 2012
From the perspective of a first time patient, the office and service level was fine.
Dec 4, 2012
I am very satisfied with Dr. Bender.
Dec 3, 2012
Your entire staff was wonderful, including the front desk, the nursing staff and Dr. Bender. We will definitely refer Dr. Bender.
Dec 2, 2012
I was completely satisfied with my visit.
Dec 2, 2012
Actually, I would not change anything. Everyone I have come into contact with from walking in the door to leaving are great. It's hard enough going to a physician but you all make it much more comfortable. Thank you. Wishing the entire staff a Merry Christmas.
Dec 1, 2012
My face have burn marks. Left side of face & neck looks BAD. The right side not so bad. Very upset. Not sure about the treatment. Very disappointed
Nov 30, 2012
nothing else needs to be said.
Nov 30, 2012
I have been very happy with my treatment by Dr. Bender and staff thus far. I consider him the best Dermatologist I have ever been to. Donna Newell, Mobile, AL
Nov 30, 2012
Didn't have time to drink my coffee!
Nov 28, 2012
Dr. Bender desires the best for his patients and also to please them.
Nov 28, 2012
My visit went well. Dr. Bender and his assistants were exceptionally nice and made me feel really comfortable.
Nov 27, 2012
Good service from the staff and doctor. I recommended my husband to them and he was also very pleased.
Nov 27, 2012
I really would not change anything. The staff was trained to help in anyway they could. Thank you
Nov 26, 2012
Gay and Katie were great!
Nov 22, 2012
It appears that my laser hair removal has not been effective after 7 treatments. I am very disappointed since I have spent a bit of money on this treatment. Is electrolysis available to for hair removal?
Nov 20, 2012
I still am having problems with my prescription but all else was great
Nov 19, 2012
Dr Bender and staff have a nice atmosphere of professionalism and interest in you as a patient.
Nov 16, 2012
Excellent care..just waited too long.
Nov 15, 2012
My visit was very good. I had stiches removed .Everyone was friendly!
Nov 15, 2012
The staff is always friendly and helpful
Nov 15, 2012
I have had to wait 30 minutes or more on every visit, approximately 4.
Nov 14, 2012
I received very good care on my regular skin check. I did have an area removed and stitches were administered. I asked for instructions about wound care and received a great explanation, but no information about returning for stitch removal or if stitches would dissolve. Received appropriate info upon call back to office.
Nov 13, 2012
Was disappointed in my appointment. First I had to wait so long before I was seen. I just was not satisfied with my appointment. I will not be back. I've been to another Dr.in Mobile who was very professional did not get that from here. Not saying that staff was not nice just not very professional and really didn't help me.
Nov 12, 2012
Very professional, don't change anything
Nov 11, 2012
Very happy with my first visit. Only negative was a long wait to see Dr. Bender. Not familiar enough yet to suggest any changes or additions. Very friendly staff.
Nov 10, 2012
could be cooler in the exam rooms
Nov 9, 2012
Would like to have appt. after 3:30!! Referred my son to Dr. Bender.
Nov 9, 2012
I understood everything I was told, but I still feel like I have unanswered questions and not sure who to call
Nov 9, 2012
Much better than last visit which had exceptionally long wait to be seen.
Nov 9, 2012
I enjoy my polictal talks with Tom:)
Nov 9, 2012
Things always goes well. Wouldn't change anything !
Nov 7, 2012
The staff is very professional, friendly and well informed
Nov 5, 2012
I thought that everything was well organized, clean and professional; I like that she discussed everything that was going on before hand so there were no suproises. There is only one thing I might change, I would have liked a full body exam. Just because in the past couple of years I have had places I thought needed to be looked at and in fact they have all been removed. My only fear is that I might miss something that to a Dr would throw a red flag.
Nov 5, 2012
none, everything was great.
Nov 4, 2012
Competent, Friendly, Good rapport.
Nov 3, 2012
Doctor Bender is now my new doctor of record!
Nov 3, 2012
Great Doctor. Waiting time only thing bad.
Nov 3, 2012
Very short wait time. Staff very friendly.
Nov 3, 2012
don't think you could change anything - the dr's visit was very professional but he made you feel like you was a person -was not in a hurry and went out of is way to please you----was just trying to find a dr.that was close and was not planing of going back-but after the visit i will drive the extra miles again to keep this dr.
Nov 3, 2012
Say hi to your brother Andrew for me.
Nov 3, 2012
Make laser hair removal & other things not covered by insurance more affordable!
Nov 3, 2012
Since my daughter has been a patient there we have seen 3 different physicians. (Not our choosing) My daughter was late for school to make an 8:15 appointment and when we arrived they did not have us on the schedule(we even had an appointment card)AND the doctor had left the practice and we were never notified. They were so booked that day we didn't even get to see the doctor and had to reschedule. (Which meant another late for school/work day.) The last appointment was scheduled for 8:15. We arrived at about 8:06 because we usually have to wait. They did not call us back to a room until 8:50.
Nov 1, 2012
Dr. Bender and his staff were absolutley wonderful. From the time I walked in the door until the time I walked out, everyone was friendly and greeted me with a smile.
Oct 31, 2012
Change nothing. You took me alittle early because i was and stay in severe pain, can't sit to long in one place, got me in and out fairly quick. great staff and the old doctor did a good job explaining my situation. look forward to next visit. keep up the good work. Thanks Leon and Dolly Cooper
Oct 31, 2012
THe receptionist seemed frazzled with checking in patients, checking out patients and verifying insurance. She may need help at the front desk. I adore Darla Parker and she is a great asset to your practice. Maureen Williams
Oct 31, 2012
Dr Bender is always very personalble and professional. The assistant during my recent visit was very thorough and professional.
Oct 31, 2012
The PA was excellent. Warm, friendly, and specific with her remedy.
Oct 29, 2012
One of the girls at the front desk had a terrible attitude on my arrival and was not helpful. Another girl took over when she found out I was getting frustrated, and she was extremely pleasant. I had a 30 min wait but once I got back to the dr everything went smoothly and I enjoyed the visit much better.
Oct 29, 2012
The front desk help was not pleasant as the rest of the staff.
Oct 28, 2012
Very friendly atmosphere.
Oct 28, 2012
Excellent - no more unsightly moles!
Oct 28, 2012
Visit went great for 1st visit
Oct 27, 2012
Everyone was very professional and pleasant. I would highly recommend anyone to Dr. Bender.
Oct 27, 2012
I have no complaints or suggestions this time.
Oct 26, 2012
Improve scheduling to shorten waiting time
Oct 26, 2012
Although the wait seemed excessive,I was pleased with the service by the doctor and his assistant.
Oct 26, 2012
My only comment was waiting for over 45 minutes before I was called back.
Oct 26, 2012
Great service! Everything was great!!
Oct 26, 2012
I really don't have a review.
Oct 25, 2012
Everyone is kind and caring. Thank you!
Oct 25, 2012
I think I was supposed to get a prescription for retinol A but didn't. Since I couldn't be sure, I didn't pursue it.
Oct 25, 2012
PROFESSIONAL AND VERY FRIENDLY STAFF. DR. BENDER IS GREAT. TAKES TIME TO EXPLAIN EVERYTHING FOR A BETTER UNDERSTANDING.
Oct 24, 2012
very knowledgable, and spoke in plain english!
Oct 24, 2012
Visited for my by annual skin screening; in and out with no problems.
Oct 23, 2012
I enjoyed my 2nd visit! Wish I didnt have to wait so long to go back but
Oct 22, 2012
Great Patient experience.
Oct 22, 2012
Dr. Bender and his staff are the best!
Oct 22, 2012
I called several times to make my last appointment and each time I was put on hold. I felt the hold time was too long. When I called back a third time for this appointment I was ask to hold again. I told the person who answered that I had already held twice. She then talked with me and made my appointment. Maybe you need additional people to answer the phone.
Oct 21, 2012
The young man that greated me and took me to the patient room was very polite and has a great people personality. The ladies at the desk were equally polite. Keep up the great work - smiles are always important.
Oct 21, 2012
No changes; everything was well managed.
Oct 21, 2012
Most of the ladies are very nice. Your assistant Tiffany especially. The very red headed ladies response was unprofessional. I heard some of the phone conversations and the young girls , In particular the tall bruenette wearing jeans w/ rindstones should pratice better service.
Oct 21, 2012
Everyone is friendly, helpful and very profesional.
Oct 21, 2012
Everyone is friendly, professional and informative.
Oct 21, 2012
I have a couple of issues with potential HIPAA violations that may occur in your office. For instance, last appointment someone greeted me in the waiting room by saying "How's the acne?" while there were other patients in the waiting room. For me personally it was not an issue, maybe slightly unprofessional- but for someone who is very ashamed of their acne or a very private person it could be a big deal. Also when scheduling my next appointment the receptionist mentioned what medication I was on out loud with other patients present in the waiting room. I just think that more care should be given to keeping patients' health information private when interacting with them in the "common" areas of the office. I don't intend to point fingers at any particular staff members as they have all delivered great care and have taken care of me. I just hope that this information could minimize any issues you have in the future with HIPAA violations. Thank you.
Oct 19, 2012
Dr. Bender was very friendly. The lady who performed the procedure explained everything very well and was very friendly. I feel like the price is quite reasonable.
Oct 18, 2012
Don't know of any changes I would recommend.
Oct 18, 2012
My son loves this Dermatologist, it is very kid friendly I'm so happy that I found them.
Oct 18, 2012
We would like to have the Doctor be more concern. He act like there is nothing wrong with my husband.
Oct 17, 2012
Hard to improve on this operation!
Oct 17, 2012
Can't think of anything else at the moment!
Oct 17, 2012
I had a bump on my nose that was lasered. I was not told exactly what I could expect for my $100. It still appears the same.
Oct 17, 2012
I was happy that I did not have to wait very long to see the doctor. That has improved and is a good improvement.
Oct 17, 2012
I was very pleased with the friendliness of the staff and the treatment given.
Oct 17, 2012
I was told that I would receive a call regarding the results of the biopsy and given further instructions depending on the results. I had to call and find out the results which would require additional care.Need a better follow-up system
Oct 16, 2012
Everyone was very nice and professional
Oct 16, 2012
It was really a pleasant experience. Good results too!
Oct 15, 2012
Addressed all of my issues and concerns!!!
Oct 15, 2012
I love the ease that I feel when I come infor a treatment! Tanis is very good at her job and makes sure everyone around her is comfortable.
Oct 15, 2012
I HAD A VERY PLEASANT OFFICE VISIT ON OCTOBER 9TH. EVERY THING WAS DONE WITH CARING HANDS AND I WAS MADE VERY COMFORTABLE DURING MY PROCEDURE.
Oct 13, 2012
Skin Rash examined. prescription given patient responding.
Oct 13, 2012
I saw Darla & she was very thorough and answered all my questions. She made me feel like I was the only patient & she didn't hurry thru my visit.
Oct 13, 2012
nothing keep up the good work
Oct 12, 2012
free alcohol - just kidding!
Oct 12, 2012
I don't think I'll do the blue light again. It's a booger the days after!
Oct 12, 2012
Not take 5 people that came in after me before me. When you sit and wait over an hour and others come and go it gets tireing!
Oct 11, 2012
I can't think of anything that needs changing. I am very pleased w/your service.
Oct 11, 2012
Very appreciative of Dr. Benders communication style. Nice staff.
Oct 11, 2012
I wouldn't change anything
Oct 11, 2012
Always great and helpful. They definitely make you feel comfortable and at ease!!!
Oct 11, 2012
The girl at the front desk did not seem friendly or welcoming.
Oct 10, 2012
you are doing just fine dr. bender
Oct 10, 2012
Really pleased with the entire visit from scheduling appointment through the care I received. I am very pleased with Dr. Bender. Very personable and professional.
Oct 8, 2012
Dr. Bender and his staff are the nicest people. My previous experiences with other dermatologists left me dreading my next vist due to horribly painful procedures. I have had several procedures done by Doc Bender or his staff and had very little discomfort. I highly recommend this practice!
Oct 7, 2012
Personable staff, but very long wait.
Oct 6, 2012
First time to visit. The Dr listing to me that means a lot will see y'all in 3. Months
Oct 6, 2012
Everyone was great. Tucker even brought us coffee when I asked. This second visit was even better than the first, as I knew what to expect.
Oct 6, 2012
excellent porfessional svcs
Oct 5, 2012
The waiting room was packed when I arrived for my 8:30 appointment, delaying my examination nearly an hour. However, I was pleased that the wait in the exam room was very short.
Oct 5, 2012
Please provide some men's magazines in waiting area. I had to turn in my " man card " to read a magazine while waiting.
Oct 4, 2012
Dr. Bender was very nice and answered all my questions. I would refer family members or friends to him.
Oct 4, 2012
I always have wonderful service. Everyone is so nice. They're like family to me.
Oct 3, 2012
Was a bit disappointed that Dr. Woodson was no longer working there but her replacement was superb, very thorogh.
Oct 3, 2012
The entire team from sign-in to sign-out was outstanding.
Oct 3, 2012
It would be really nice to have appointments available as late as 4 or 4:30 - it's quite difficult to arrive on time for a 3:30 appointment when we have to fight after-school traffic. Also, after getting home, we learned that the medication prescribed is not for the treatment of cystic acne, which is why we were in the office. So, my sister and I will have to return at additional expense and time loss to receive treatment for our cystic acne. Our mom is not happy about this at ll.
Oct 2, 2012
After getting home, we learned that the medication prescribed is 1) not recommended for use for kids younger than 12 - I'm 11 and 2) is not for treatment of cystic acne, which is why we were in the office. So, my brother and I will have to return at additional expense and time loss to receive treatment for our cystic acne.
Oct 2, 2012
Overall great experience. I was so pleased with the experience.
Oct 2, 2012
I was very pleased with my visit. The staff at Gulf Coast Dermatology is exceptional...very courteous and caring. You have a great team!
Sep 30, 2012
Ya'll were great. I was covered in poison ivy and u saw me immediately. Thanks!
Sep 29, 2012
Good visit. The problem I went in for was taken care of and another issue that I had not paid much attention to was brought to my attention and taken care of.
Sep 26, 2012
I like the way you run a variety of specials trying to entice us "older gals" to take advantage of appearance enhancing procedures.
Sep 26, 2012
Overall, it was as I expected. Although, I have not seen any results yet.
Sep 26, 2012
No improvements everything could not have been better. ROLL TIDE !!! Howard Cleveland tinyhjc@yahoo.com
Sep 26, 2012
Tannis goes way out of her way to make anyone comfortable. Her infectious smile is very pleasing and I can't wait to see her again.
Sep 26, 2012
All the girls are so cute and sweet.
Sep 26, 2012
I think it is fine, Dr. Bender is thorough and pleasantly engaging. 5 Star service would be the receptionist greeting you cheerfully and the nurse addressing you by title other than just last name; i.e. Mr. Lee instead of Lee when calling you from the reception area.
Sep 26, 2012
The receptionist was very unpleasant. She did not greet us or make us feel welcome at all.It was uncomfortable for us until we were called back and got in a room. The nurse and nurse practitioner were great. They made us feel at ease and welcome.
Sep 24, 2012
I just want to make sure the doctor does a very thorough examination because my dad died because of his doctor waiting and see and prolonging surgery.I have the same skin conditions he had. I don't want to miss anything.I know he can look at the places and can tell, I'm just overly cautious. Thank you
Sep 23, 2012
Best dermatologist in Mobile. The staff was very friendly and courteous.
Sep 21, 2012
OK visit, less waiting than usual
Sep 21, 2012
Your PA, and nurse were very professional, and pleasant. I look forward to my next visit.
Sep 21, 2012
I am really disappointed in the amount of time i've had to wait past my appointment, for my last couple of visits. I work a full time job and always try to schedule an early appointment as i know sometimes Drs get behind. My last appointment was 8:40 and i didn't get called back until 9:15. It creates a problem with my work schedule when y'all are constantly behind.
Sep 20, 2012
Would love to be able to schedule an appointment for 4:00pm!
Sep 20, 2012
Tanis is always a highlight of any visit to Dr. Bender's office.
Sep 19, 2012
There needs to be more seating. The waiting room was very crowded but it could be because of the time I was there and school was out.
Sep 17, 2012
I wish that they had talk to me about my dry skin condition and wrinkles
Sep 17, 2012
Fine treatment and attention. Thanks.
Sep 16, 2012
Love Susan and the PA did a great job!
Sep 16, 2012
Not able to see doctor on first visit.
Sep 16, 2012
a little quicker wait time.
Sep 14, 2012
After waiting to be seen for almost an hour, everything was excellent.
Sep 14, 2012
Not everyone enjoys Fox News...
Sep 14, 2012
Your staff is a pleasure to work with!
Sep 14, 2012
increase friendliness of front desk staff. I understand that it probably gets old smiling and saying hi to people but it makes a huge difference in the patient's experience, even during scheduling the next appt.
Sep 13, 2012
Was perfect actually. One of the all around nicest and most helpful medical staff I've had the pleasure of encountering from the receptionist to the nurse to the doctor! Everyone went above and beyond to give my four year old a positive experience. In fact I've already thanked our family doctor for the referral.
Sep 12, 2012
I think Darla Parter and her nurse are second to none. I adore Darla and her nurses seem to love her as well.
Sep 12, 2012
We travel 125 miles (one way) to see Dr Bender. It is hard to find a Doctor that we trust.
Sep 12, 2012
The front desk girls in the MAIN office have the WORST customer service and come off as very very rude and snotty. Both of them. On the phone, and in person. I've been there 4 times and it's never any different.
Sep 12, 2012
I feel Dr Bender took the time needed to address my concerns and meet the needs of my visit. I don't mind waiting when I feel he is taking time with each patient based on their needs. Excellent practice. Everyone in the office is professional and kind.
Sep 11, 2012
Always have a positive experience with each laser treatment! The nurse is always friendly, professional and helpful!!! : )
Sep 10, 2012
This was my second visit. Each time the wait was more than one hour. On this most recent visit I was given 3 prescriptions. Not sure what each was for.
Sep 9, 2012
I was pleased with my visit, having been treated in a courteous, yet professional manner. Dr. Bender was very down to earth and easy to talk to, and I felt confident in his ability to treat my skin condition. Since I had to wait a long time past my appointment time, I would suggest that you allow more time for each appointment, scheduling appointments a little further apart...this would be much more convenient for the patients (many of whom must take time off work to see the doctor). Thank you for asking me for feedback! :)
Sep 9, 2012
The staff and r. Bender are wonderful, they all are considerate and friendly. I would recommend the group to anyone that needed a dermatologist.
Sep 9, 2012
Everything was fine. May be out of my budget for now.
Sep 9, 2012
Because I am working, I would like to be told at check in that there is a wait period and the estimated time until I will be seen. I also think it would be a good idea to look at other areas that I may not be able to see for skin changes.
Sep 8, 2012
It's nice, the easternshore office was just scary quiet, but It was a good visit.
Sep 8, 2012
need more waiting room seating, the waiting area was overfilled
Sep 7, 2012
After I was taken to a room for evaluation, It was another 10-15 minutes before seeing the PA. I'm OK with waiting some, but if you are running behind, it would seem, prudent to advise patients as they check in.
Sep 7, 2012
As a new patient on my first visit, It would have been nice to meet Dr. Bender with whom I had the appointment. No offense to the young lady who froze the growth on my face. She came in and looked at my face from afar, told me I had something that I'd never heard of before and now I can't remember, zapped the growth, said it should fall off in a couple or three weeks,answered a question or two, said we'll see you in 3 weeks, and was gone in 3 to 5 minutes. She was very pleasant but brief and to the point, like she was in a hurry to get to the next patient. I'm almost 83years old and things happened too fast for me to absorb or to think of questions to ask. I can't even look my problem up on the computer because I only half heard what she called the growth. I don't feel that this evaluation is as good as it could have been, had things not happened so quickly.
Sep 7, 2012
I'd like to see the doctor next time. I wasn't comfortable seeing the physician's assistant when she doesn't even have a degree in dermatology just the doctor's assistant. When we asked to see a price list of the procedures Dr.Bender could do the desk lady said he didn't have one that we needed to have a consultation appt to discuss that. Everywhere else has a estimate quote price list for the procedures they do. We were thinking about swapping Laser Surgeons to Dr.Bender but we decided to stay with Springhill.
Sep 7, 2012
I am totally satisfied. The staff are professional and courteous, and the laser hair removal treatment works!
Sep 7, 2012
Dr. Bender and his staff are very quick to put you at ease! They are #1 in my book!!
Sep 7, 2012
Fast in/out service. Fabulous!!
Sep 6, 2012
A month is too long to wait for a first appointment
Sep 6, 2012
My visit was informative,everything is going well with my treatment.Thank you so very much for your help in treating my problem.
Sep 6, 2012
Reception staff were less than enthusiastic, could use some customer service training.
Sep 6, 2012
Dr Bender is always so positive and just a pleasure to be around. His personality affects his entire staff.... all seem happy to be there and do such a good job... rare in today's society.
Sep 5, 2012
Always make me feel at ease no matter the treatment.
Sep 4, 2012
everyone was great except the time the doctor spent with me
Sep 4, 2012
I was informed when I arrived that I would not be seen by Dr. Woodson, as I had previously arranged. The PA that saw me did not seem to be all that interested in my questions. I would prefer to see a doctor on my next appointment.
Aug 31, 2012
I couldn't have been treated nicer. i had gotten caught in the rain and was given a towel to dry off then given directions to get back to where I was going without getting wet. Procedure was explained as done. Good attitude on your employee's part.
Aug 30, 2012
It would be nice to be able to view other pictures of patients before and after of a procedure I'm interested in, if available. Also would like you to do ear piercing. Sussi Dalton I'm interested to see who reads my posts ...I realize it's about 5 of you. So, if you read this, please leave me a one word comment about your day - only one word please. Then copy this to your wall so I can leave a word for you on your wall ... Please don't post a word and not copy. Thanks
Aug 29, 2012
I am happy to have been asked to complete this survey becausw I really do want others to know what a great and professional experience this was for me. I even had opportunity to call back about a concern and was pleasantly surprised to speak with the Doctor personally. Yes, I would recommend this practice to my family and friends.
Aug 29, 2012
Always receive excellent service!
Aug 29, 2012
The thing I like most is they know who I am.
Aug 29, 2012
pleasant. In and out in the shortest doctors appointment ever.
Aug 26, 2012
Dr. Bender did a great skin check up and seems to care about each patient.
Aug 25, 2012
Everything when smoothly. Great staff
Aug 25, 2012
staff friendly and helpful
Aug 25, 2012
Visit was good. Dr. Bender is a great doctor. The wait time is the only negitive thing I can say about the visit.
Aug 25, 2012
Little more time. I forget the questions I have to ask. (I know write the questions down) Then I would leave them at home.
Aug 24, 2012
My only complaint is having to wait app. 45 minutes past my app't time. Dr. Bender and the staff are excellent.
Aug 24, 2012
Tania, Tucker, Darla, and Dr B. are "da bomb"!
Aug 24, 2012
Dr. Bender and his staff are very professional. I did not check excellent in the box of how was my visit because, there is always room for improvement.
Aug 22, 2012
It was very good. It seemed a little rushed and I forgot to ask a few questions. Everyone there is very nice.
Aug 22, 2012
I felt it was a little awkward during my consultation with Darla, but I am not as familiar with dermatology these days and I'm sure things will change as I do my follow up visits.
Aug 22, 2012
very comfortable and pleased with dr bender and staff.
Aug 22, 2012
My doctor's office did send in the referral but when I called to asked if it was there, I was told that you had not received it. Someone was to lazy to go and look, so I had to reschedule the appt.
Aug 22, 2012
I was pleased with my visit.
Aug 22, 2012
Everyone was friendly but went about their business of taking care of what they had to do. They listened and looked at you when speaking to you. Smiling faces (they wanted to be there) and looking at the patient when talking them, very important. Almost as important as knowing what they are doing.
Aug 21, 2012
We would love to see you open an office in Saraland.
Aug 19, 2012
No excuse for waiting over an hour to be seen on 9 out of 10 past visits. That is not a one time thing or emergency patient squeezed in. That is consistently poor management. I would not come here if not for the fact that I don't want to do insurance approval process again.
Aug 19, 2012
Dr. Bender prescribed me doxycyclin, and instead, the nurse wrote down minocyclin. This is the same medicine I was on before. Then the nurse sent my prescription to the wrong pharmacy. I hope when I return, my experience will be better.
Aug 18, 2012
not to be left in examining room sitting on hard exam table with no foot support while waiting for Dr. Nurse or assistant introduce themselves and their position. Put on gown for convenience of checking skin from top to bottom. be allowed to sit in comfortable chair to talk with Dr.
Aug 18, 2012
More up to date magazines in the operatory
Aug 18, 2012
Everything seems to run smoothly except for the front desk. The receptionist takes too long scheduling appointments. She leaves elderly patients standing while she sells cosmetic products. On two occasions the circular drive has been blocked by Fed Ex and another car. Elderly patients need access at all times.
Aug 18, 2012
Would like to be able to have a later appointment time.
Aug 17, 2012
Don't know of any changes at present time.
Aug 16, 2012
I felt that my visit was rushed because the office was running behind schedule, however, everyone was very polite and pleasant.
Aug 16, 2012
Appointmnt times, was there 1430, waitg appointmnt for 1450? 20 mins past appointment scheduled time, was seated again, 10 mins later was called. I think if patient is held to such a high constant on meetg the appointmnt times, so should the office. I hv to schedule appoint end ahead of time, I drive a truck, very hard to schedule on my end. I enjoy the service I get.
Aug 16, 2012
I don't really have anything to change. I VERY much enjoy Tanis. I look forward to my visits with her. She's an asset to your practice.
Aug 16, 2012
very good service. Very pleasant Sarah. I would go again and would refer friends and family.
Aug 15, 2012
It was not explained (or not explained well enough) so that I had an understanding of what the medicine was and what it was for. I was told I was going to get some shampoo and I had to ask where to apply it. Fortunately, I was able to look up the medicine online and backtrack to what it is I had and apply the medicine correctly.
Aug 14, 2012
hour long wait, no apologies, Dr, Bender was nice and once called back, had very little wait.
Aug 13, 2012
On #3 I was seated immediately, but I waited 45 minutes before they took me back to a room, but I didn't have a problem with that.
Aug 12, 2012
Absolutely love this office and wouldn't change a thing! Friendly and knowledgable staff. Love Darla
Aug 11, 2012
More specials on laser removal. Maybe refer friend discounts or other promotion
Aug 11, 2012
My experience was the most pleasureable that I have had at any Doctor's office. Excellent care.
Aug 11, 2012
Very simple. I arrived and after the nurse went over my chart a DA appeared. I finally asked, "What's a DA?" and then I asked "Where's Doctor Woodson?" At that point I was told that she had moved to New Orleans. Frankly to have sought out Dr. Woodson through friends and having had my first appt. with her I was really surprised no one called me personally to inform me of her not being on staff any longer and not being the physician I would see at this appt. Surely that small courtesy can be activated for future such occurrences. I wish to see the Dr. when I come. How does that happen?
Aug 10, 2012
Tanis is great. You should feature her on your website also. She is a great asset to your practice.
Aug 10, 2012
Although I was satisfied with the Physician Assistant (who have me a very thorough exam)when would the M.D. be called in--at the P.A.'s discretion?
Aug 9, 2012
Very good experienceas always
Aug 8, 2012
I felt kind of rushed because they were running late, but they were able to see me on a short notice so I have no complaints! I'll have a better time with my regular visit in Sept.I really appreciated them making room for me.
Aug 5, 2012
I would appreciate more patient education concerning skin cancers - why certain spots didn't appear suspicious, what changes to look for, etc.
Aug 4, 2012
overall good, but the wait is usually too long
Aug 3, 2012
very quick to meet at appointed time
Aug 2, 2012
collect copayment after visit
Aug 2, 2012
wonderful AND PROFESSIONAL
Aug 2, 2012
Tanis the the most awesome tech I have ever met.
Aug 1, 2012
I am still waiting to hear from Tucker. He was going to clear my medications through Express Scripts and get back to me. I sure hope Express Scripts is not giving him a hard time. Thanks.
Aug 1, 2012
Really wish you had later afternoon appointments. I get out of school at 3 pm, then have to take riders home. It's impossible for me to get to a 3:30 appointment without having to leave school early. Leaving early affects the kids I drive home. Would love for you to have 4:30 appointments, or at least 4:00 or 4:15. Also, girl at receptionist desk is not very friendly; needs to smile more.
Aug 1, 2012
Appt was with Darla who was great but we were told that Dr bender would stop by and see all new patients. He did not. Had to call back about meds per Darla's instructions. Could not get a return call. called about 3 times over 24 hours and finally got a call back. Got left on hold for long periods of time with no one returning to the line. Finally gave up and hung-up.
Aug 1, 2012
Dr Bender is a fantastic doctor!!!
Jul 31, 2012
I had a wonderful experience, Tannis is a delightful person, your services are great. If I decide to have more work done in the future, yours will be the company I choose.
Jul 30, 2012
Dr. Bender has such an amazing practice. The entire staff is wonderfull and Dr. Bender is very personable.
Jul 30, 2012
I rescheduled a previous appt. after waiting 50 min. only to have to wait 50 min. again. Three other patients seated in my area were also waiting that length of time, but for Darla and the other MD. Would appear that a revision in scheduling might be in order. Was impressed with the two new faces I saw in the back--very efficient.
Jul 29, 2012
overall I was very pleased and think I will enjoy being treated with your group. Am too new to make suggestions at this time.
Jul 29, 2012
The young lady at the front disk was very very rude to anyone that walked up to her! She also yeld at a person on the phone about it was not her job to do whatever the person was asking for!! She had a brown huddy from her school on, I could not believe the way she spoke to the person on the phone and the out right rude faces and comments to any one that came to her window! I did have to wait about 50 min passed my appointment to be seen! But when I was taken to the bake to see the doc I was very pleased with everything that was done and I completely understand what I was told!
Jul 26, 2012
I really enjoyed my visit. I did not wait long. I think I was in and out within 45 minutes. I loved Darla!
Jul 26, 2012
please rectify the waiting time.
Jul 26, 2012
I am very pleased with the success of the procedure (laser hair removal), the competency of the staff, and, I did not have to wait past my appointment time!
Jul 26, 2012
Office staff is very friendly & helpful.
Jul 26, 2012
Friendly,helpful, organized and professional.
Jul 25, 2012
Friendly, helpful, organized.
Jul 25, 2012
I get laser hair removal under my arms. The person who does the laser hair removal NEVER goes way to the bottom of my hair line. I can tell where they go to when i get home because it is red and hurts to touch where she did it. It is never to the bottom. I messed up shaving when i was younger. That was the WHOLE reason i came in. If it doesnt go away, i am going to be royaly ticked!!!
Jul 25, 2012
The wait was the only comment, but it was everyone that morning who had to wait. It was not that bad as I had a book to read.
Jul 25, 2012
varicose vein treatments?
Jul 25, 2012
Everything was very pleasant
Jul 22, 2012
Dr. Bender and His Staff are the best. Wouldn't go to anyone else!
Jul 22, 2012
The front desk staff could use some customer service training. They overall are not very friendly. When you arrive and approach the desk, they usually don't say anything to you until you speak to them. A greeting and "how can we help you" doesn't take much effort and should be standard. The girl who takes payments/ makes appointments is actually pretty rude. She looks like she hates being there, never smiles, and acts like its an inconvenience to take my money and make another appointment. When I told her thank you while she handed me the appointment card, she did not acknowledge me at all. I would at least expect a "you're welcome" and bonus points for "have a nice day." I've been to the office 5 times now and her attitude is always the same. The rest of my experiences ( laser hair removal) and with Dr. Bender have been good. My only complaint is the front desk staff - you want the first and last impressions you leave your customers with to be positive.
Jul 22, 2012
After being seated in the room, I waited for 80 minutes before I opened the door to see if I had been forgotten. The nurse later explained that Dr. Bender was in surgery. I understand how things can be busy, but a little consideration of/for the anxiously waiting patient is appreciated.
Jul 21, 2012
Docor and staff are wonderful, but an hour past our scheduled appointment is too long to wait.
Jul 21, 2012
My experience was very nice. I was well informed and felt very comfortable. I highly recommend Dr Bender.
Jul 21, 2012
Time in waiting room was way to long. I waited almost one hour and feel scheduling should be able to aleviate this long a wait.
Jul 20, 2012
I find the entire experience excellent. Personnel is readily available, phone is answered by a real person, and Tanis is tops!
Jul 19, 2012
I feel the 2 girls up front could be a bit more friendly. They are kind of cold. Not just that day but in the past as well.
Jul 19, 2012
I just wish Dr. Bender was able to remove more keotosis in one visit.
Jul 18, 2012
I recently got a burn from the hair removal laser treatment. Your recommendations for treatment worked (vinegar & water, aquaphor).
Jul 17, 2012
Everything seems to flow smoothly except when we are checking for next appointment. Seems it takes longer than it should.
Jul 16, 2012
Your Eastern Shore location is very convenient for us. Darla is the best!
Jul 15, 2012
My visit was very comfortable,your staff was very gracious and helpful since this was my first time visiting a dermatoligest,I was very impressed with Your service.Thank You!!
Jul 15, 2012
The wait time needs to be addressed This time 1 hour and 20 minutes. Two other times, over an hour. I like Dr. Bender very much, but the wait before I am called to the back frustrates me. The staff is cordial enough.
Jul 15, 2012
I enjoyed my visit and will definitely return for additional services. Your staff was warm and friendly, and I didn't feel rushed...not sure on new services yet.
Jul 15, 2012
Prior to this visit the two before I had to call to get follow up. First time I had to call to get my prescription called in. I called to inform you that it had yet to be done and was told someone would get back to me and no one did. I had to call yet again and was finally able to get the prescription called in. Last time I had to call to get the results of my lab work and make sure my prescription was called in. You are great during office visits and would like to see this same great sevice with follow ups.
Jul 15, 2012
As in other medical offices I've been to, the front desk person(s) needs some pointers on "greeting" a patient - not to just say "what is your last name". That's not much of a greeting - it feels very aloof and is not reflective of you (Dr. Bender's) manner. How about "may I help you please" and go from there. Although we had an 8:20 appointment and had to wait 30+ minutes, our visits are always positive which outweighs any negative.
Jul 14, 2012
Dr Woodson was very thorough and patient
Jul 14, 2012
It's hard to improve on "perfect".
Jul 14, 2012
I felt positive about the appt. overall. I felt the tech explained everything to me very well except one thing. I wanted the bikini line laser to be an "extended" and she said it would be $25 extra ( the way she said it I thought it was a one time charge) but at the front desk they siad it would be an extra $25 each visit. i would not have done this had I known.
Jul 13, 2012
The waiting time was unusual -- I understood one staff member was absent that day. But everyone was so apologetic ----I wasn't bothered by the wait. The staff members were so good at explaining details. Dr.Bender was great, as he always is.
Jul 13, 2012
Everything was fine except the waiting, however I was being worked in and I work for surgeons and we also have to do that. That's just the way it is. I really didn't mind.
Jul 12, 2012
Great bedside manner of Dr Woodson will keep me coming back as I need! Thanks, RCMease.
Jul 12, 2012
Some more chairs would be nice in the back waiting area, I gave my chair to a lady that was not able to sit in the high chairs at the table in this area. She was wearing a very nice dress that was not conducive to sitting in these high chairs. I know that you are growing in volume and it is hard to handle more people though it is necessary. So, I thank you for all that you do already to expedite the process. Like having great help with great people skills, like your lovely assistant that removed the spot on my left arm. She is quiet efficient and like Miss Sarah is quiet GENTLE, tender, sweet and kind, being considerate of the patient at all times and seems to me to be quiet loving in all that she does. These are all qualities that are hard to find and pleasant for patients that don't want to feel like cattle. And in no way do I feel that way, surrounded by these angles that are seemingly an extension of your concern for the patient. God bless and Thank YOU. “;^) Jerry
Jul 12, 2012
Visit was Great! Love Darla Parker. She is very thorough and has the best, best patient relations. Fantastic move getting her to your office.
Jul 11, 2012
Everything was wonderful! Pleasant staff, pleasant doctor.
Jul 11, 2012
Very cordial, caring attitude. Very thorough examination.
Jul 11, 2012
Callie was very professional and did a great job
Jul 10, 2012
A really good doctor, really good staff and really good care.
Jul 5, 2012
I arrived 30 minutes ahead of my appointment time. I waited an hour before I was called. I was surprised to see several called back before I was called. Didn't seem quite right to me.
Jul 4, 2012
It was a very wonderful experience. I thoroughly enjoyed my hydrafacial. I only wish it was offered more often than just Friday's
Jul 3, 2012
I was very happy with the results, didn't have any bruising or soreness as I expected, and the swelling only lasted about 24 hours.
Jul 2, 2012
When I tried to schedule my first appt, the appt setter put me on hold and never came back. I called back awhile later and the second person was very helpful and perky. The front desk is the first impression, obviously, and I think it would be helpful if this person is as friendly as the rest of the staff and Dr. Bender. Otherwise, I was extremely pleased.
Jul 2, 2012
I changed dermatologists because my now former dermatologists were not thorough. They rushed through the appointment so quickly that I felt unimportant, and I would forget about questions that I intended to ask. I have fair skin, red hair and blue eyes, the type that needs a dermatologist. They never did a full body check and only addressed what I pointed out to them. I have now had about a dozen pre-cancer spots frozen off. I honestly believe that if I continued to stay with them I would have developed some serious skin problems and not known until it was too late. I have seen numerous dermatologists over the years and I'm very happy to have chosen gulf coast dermatology! Dr Woodson and her assistant/nurse were very thorough. They addressed all of my concerns and problem areas. They found problem areas that I wasn't aware of and either froze it or cut it out. I now feel very confident that I will be receiving the best skin care! Thank you! Natasha Cousens
Jul 2, 2012
Excellent Dermatologist and would recommend to anyone. Dr. Bender and his Staff are very caring and knowledgeable. Will continue to be his patient and woudl recommend him to anyone wanting an excellent Dermatologist
Jun 30, 2012
Had to wait almost an hour after my appt time. Other than that, everything was great.
Jun 30, 2012
Your scheduling need to be improved,this is the only reason I would not refer you.sometimes I am almost late for my next app't.
Jun 29, 2012
Dr. Bender is a good doctor, however, I usually have to wait a long time before I am examined or treated.
Jun 29, 2012
Your front desk gal wasn't too friendly... she should smile a bit more.. she was very short and monotoned.. flat affect. The gal that completed my laser hair removal treatment is absolutely awesome! She Rocks! Love her! Look forward to seeing her every 2 months! :)
Jun 29, 2012
The big delay was the worst part. I almost left because I only get an hour for lunch and waitin an hour past my appointment to get called to the back seemed bad. Dr. Bender talked about a shampoo for me to use to help when I have my dry skin, and offered samples of the sun screen there, but I didn't get a prescription or samples. He did seem more knowledgable about my dry skin than my previous dermatologist and I was hopeful about the shampoo. I guess I need to call...
Jun 29, 2012
A great experience for a first visit.
Jun 27, 2012
it went ok but i dont know what precancer is
Jun 27, 2012
Great services, friendly staff, Dr. Bender is very outgoing and easy to talk to.
Jun 26, 2012
When called in to make the appointment I was on hold for almost 15 minutes. That is the first time that has happened in all the time I have been a patient.
Jun 25, 2012
Aside from the long wait, it was a good visit. I'm glad I know what was going on with all my issues. Dr. Bender and staff were very helpful.
Jun 24, 2012
the office staff was friendly hospitable and there was a calming atmosphere from the moment I walked in.
Jun 24, 2012
Nothing. Great experience.
Jun 23, 2012
Felt very comfortable during exam. The only service I would like to see, would be a closer office to Foley Al.
Jun 23, 2012
Everyone was so nice and helpful
Jun 22, 2012
Always have a positive experience.
Jun 22, 2012
Your team is excellent! Keep up the good work!
Jun 22, 2012
Dr Bender is probably by far the best he addresses your concerns,friendly,patient and I don't think I have EVER been treated this humanly on a 1st visit wish he was my primary care Dr but definitely gets a 10 plus as well as his nurse she was absoultly adorable THANK YOU other Dr's should have the personality this Dr has maybe healthcare would go in another direction
Jun 22, 2012
There was a major mix-up about my referral-not your office's fault at all. Joel laughlin's office just didn't get it in. The doctor was excellent-5 stars
Jun 21, 2012
Nurse and Dr. Woodson were both amazing. Very friendly. I felt very comfortable the entire time. Dr. Woodson was very thorough and informative.
Jun 21, 2012
I would recommend this office to anyone looking for quality care! Nice staff, great physician...very thorough care!
Jun 20, 2012
I am always taken good care of but this visit I had to wait one and half hours before I was put in a room. I can understand getting behind but that is a long time to wait from the time of your appointment.
Jun 20, 2012
Spends plenty of time with patient - doesn't seem to hurry you. How refreshing.
Jun 20, 2012
Dr Woodson is great and her nurse susan
Jun 19, 2012
Everything seemed fine to me.
Jun 17, 2012
Blake was scheduled to see Dr. Bender but saw someone else instead. She was very informative, but still do not know who she was.
Jun 17, 2012
Hair removal tech (Tannis) was very polite & professional. I booked another 3 treatments based on the results of the first 3 visits.
Jun 17, 2012
Very impressed. Great people. Will tell others! :)
Jun 16, 2012
I do wish that the times in the waiting room could be better managed.
Jun 15, 2012
Dr. Bender was easy to talk to and very helpful as well as his assistant!
Jun 15, 2012
To much time in the waiting room.
Jun 15, 2012
I am very pleased with my first laser hair removal treatment. I would like to discuss chin hair removal as well.
Jun 15, 2012