Reviews

Very professional but yet very friendly !! I great care. I will recommend your office any chance I get.

Apr 16, 2021

I switched to this office because my old optometrists office was not welcoming, I’ve left there crying from how they’ve spoken to me. I was really impressed with the glasses consultants kindness and had a great experience here.

Apr 16, 2021

On time, professional, pleasant staff, thorough and efficient.

Apr 7, 2021

Everyone was very nice and answered my questions. Through eye exam. I was very pleased!! 😃

Apr 7, 2021

My husband and I recently had our first eye exams and frame replacements in town. I chose Dr. Gray's location, and am glad I did! We haven't stopped complimenting their friendliness, helpfulness, and efficiency since we left.

Apr 6, 2021

I saw Dr. Erickson as an emergency oncall doctor for my opthalmalogist who was out for another 10-12 days, and Dr. Erickson is very professional and courteous, and was genuinely concerned for me. I greatly appreciate having an advocate of Dr. Erickson's caliber, and I am grateful for his input and care. I highly recommend him!

Apr 5, 2021

Fantastic office full of professional and friendly staff

Apr 2, 2021

Dr. Gray and her staff have always been efficient and responsive. They put the patient at ease and are friendly.

Apr 2, 2021

Dr. Gray and her staff are top notch!

Apr 2, 2021

I was unimpressed with the service that I received on my visit. The woman who helped me hardly spoke to me nor did she explain that she would be doing most of the exam not the Doctor that I had made an appointment with. I was somewhat confused. My other eye Doctor always did the whole exam. I would expect that with a new patient you would explain how their operation worked. Very dissappointed. The doctor himself was nice he spent about 10 minutes with me checking out my eyes and then moved on. When I went to look at glasses no one approached me to see if I needed any help I walked around for about 10 minutes then left.

Apr 1, 2021

I found the staff to be competent, friendly, and efficient.

Apr 1, 2021

I just moved to Roseburg and needed to establish care with a new eye Dr. My insurance recommended this office so I went there. My first was great. Everyone was nice and helpful, they even helped me pick a new pair of frames that I liked.

Mar 31, 2021

Dr Gray is the most thorough, competent and caring Ophthalmologist ever to care for my treatment. I take medication that requires extensive yearly exams. Dr Gray has saved my sight, removed cataracts, treated eye infections, and accurately prescribed glasses as needed. Her staff is well trained and always courteous. You will be glad you chose her.

Mar 31, 2021

Very friendly and professional.

Mar 30, 2021

Fast, friendly, efficient! Great group.

Mar 30, 2021

Summer is a very competent and very gracious front desk personnel. She was able to arranged an appointment for me just within an hours wait. Dr Erickson is an exceptional eye specialist. He spoke with a kind voice, and explained everything to me regarding my eye health. He allowed me to make my own decisions on how to proceed with my treatment. I am very very confident to have Dr Erickson perform my eye surgery to correct my vision. I am grateful for his expertise and professionalism and personal indignity. Looking forward to a successful patient and doctor relationship. Last but not the least a special mention to Beka. She was efficient and respectful. She made me feel very comfortable and welcomed. She is a true asset to your clinic.

Mar 24, 2021

My daughter was referred for a lazy eye. She’s 5. Feels like the office is not very kid friendly. Felt rushed out after the exam. I’m not even sure what my daughters issue is, but I was sent out to order frames.

Mar 23, 2021

Very friendly and knowledgeable staff! Felt very comfortable and happy with my eye exam.

Mar 23, 2021

I was completely satisfied with your services except for the fellow who taped my old glasses until I get my new ones. They are very out of whack now.

Mar 18, 2021

I wasn't told that I needed treatment in both eyes. Heard it from the receptionist in a later scheduling phone talk. Kinda caught of guard.

Mar 17, 2021

Pleasant people to deal with.

Mar 16, 2021

I always feel comfortable when I go in for my exams. They are very professional and competent.

Mar 13, 2021

Felt wonderful for the kind care that I got there. Everyone is over the top personable and knowledgeable.

Mar 12, 2021

All the staff were professional, cordial and efficient.

Mar 11, 2021

this dr. has been very good to me over the last 8 to 10 years. caught problems and remedied them

Mar 11, 2021

Professional service, classic showroom, prompt attention, rapid appointments.

Mar 11, 2021

I alway get great service . She always explain what I have to do to protect my vision!

Mar 10, 2021

Andrea and staff will take care of you.

Mar 7, 2021

This was our first visit to this office. The welcome was professional and warm. Loved the office set up. The staff was efficient, respectful of our time and helpful with it our questions. I'm so glad to be a patient here.

Mar 6, 2021

excellent and efficient service

Mar 5, 2021

Everyone here is always do helpful, appointments are quick without tons of just sitting and waiting, and they were all practicing covid measures so we felt safe the entire time.

Mar 3, 2021

We scheduled an appointment for contacts months ago. When we arrived, the office was clean and looked nice. The receptionist was helpful at first. My 13yo daughter was taken back and I chose not to go, however I asked later to go back because I was concerned they weren’t doing a contact lens exam. I was told by the receptionist that she’d let them know, which led me to believe the appointment was not scheduled as requested. It spiraled downward from there. My 13yo had her eyes dilated without my permission, I was told I couldn’t go back with my minor child due to covid, and she left with no contacts, no glasses, and we were told she couldn’t even receive them until they talked to her previous eye dr about what lenses she’s tried in the past. I’ve worn contacts and glasses for 35 years and have never had an eye dr not give me contacts because they didn’t have a note from a precious doctor. And further, I scheduled a contact exam and if that’s what was needed, they should have contacted previous dr themselves prior to our appointment. I even rescheduled to get her in sooner and explained that her glasses broke and she needed contacts right away so she could see. I was repeatedly told they couldn’t give us anything, but then after returning for a print out of her glasses rx to purchase some elsewhere, they called 10 Minutes later to tell me “we found a pair of contacts she can have. Does she know how to put them in, because we can’t help her.” I do not recommend this place at all, sadly. I’m sure the doctors are great and I was excited about an ophthalmologist rather than an optometrist but due to the front desk staff, I will not return.

Feb 27, 2021

Nice visit with friendly folks with the skill to preform the duties timely

Feb 25, 2021

The assistant was an absolute pleasure to work with!

Feb 22, 2021

Appt on time...great staff...efficient and makes me feel welcomed...cover all bases with eye care. Thank you for being there! Georgia

Feb 21, 2021

it was a pleasant experience. all personnel were very nice and professional..

Feb 19, 2021

Dr Grey is always thorough and takes care of all my vision issues. Chris as always takes extra care in helping me pick out my frames and getting them fit perfectly. He goes out of his way to help everyone

Feb 19, 2021

I think Dr Gray is an excellent Doctor

Feb 18, 2021

Everything was explained to me so well. I was encouraged to ask questions. I also like the very large selection of frames.

Feb 17, 2021

I've been a patient of Dr. Gray's for over 9ys and have recommended many of my friends. The staff is always friendly and professional. The Dr is wonderful. If you need eye surgery, she has the hands of an artist. I strongly recommend Dr. Gray and her team.

Feb 17, 2021

The staff and doctor were very nice, patient, and polite.

Feb 16, 2021

I had a great experience with my new eye Dr. Both the assistant and the Dr. made me feel very comfortable and answered all my concerns. Both extremely professional. Look forward to seeing them both again at my next appointment.

Feb 16, 2021

Spacious nice waiting area with big selection of frames. Helpful friendly staff.

Feb 13, 2021

Great experience as always. Very professional and truly caring people

Feb 12, 2021

This was my first visit and everyone was friendly and welcoming.

Feb 12, 2021

Support team is so nice and helpful and Jessica is awesome... real delight!

Feb 11, 2021

The support team in this office is always friendly and helpful and Dr. Gray is the best!

Feb 10, 2021

I was referred to Dr. Gray by family & friends I have seen Dr. Gray once for initial visit & her technician for pre-op. I have my cataract surgery coming up very soon and I am very excited in having this done. Her office was very clean & organized & both she & her staff were friendly & professional. Looking forward to my upcoming surgery. *****

Feb 10, 2021

My 15 year old went to the office for the 1st time. He was really worried on what was going to happen and having his eyes dilated. The office was very friendly and eased his concerns. He came out and said that was the best office he has been too. He said the staff was excellent.

Feb 9, 2021

Very nice and professional!

Feb 8, 2021

I had a great time! Thanks for welcoming me into your family!

Feb 5, 2021

The staff and Doctors are really friendly. If you have to see an eye doctor, this is the best place to go.

Feb 3, 2021

Very pleasant and professional staff

Jan 30, 2021

Friendly and professional, from first contact until the time I left. The office was clearly busy on the day of my appointment, but everything was smooth, and I had minimal waiting.

Jan 27, 2021

Thank you for taking such good care of me during my cataract surgery. Everyone was friendly and helpful!!!

Jan 27, 2021

I believe I had a technician and then the official doctor, it felt like the technician wasn't completely sure of herself which made me a little nervous, but then she talked to me and warmed up and it was all good! the procedures were a little different then I'm use to, since this is my first time at this office. I think a little waring before I got my eyes dilated would've been nice.

Jan 21, 2021

This office is clean, courteous and professional. Very patient when helping you select new frames as well. I would recommend.

Jan 15, 2021

Were kind and very informative. Addressed all my concerns and were quick to take care of what needed doing. The doctor is very knowledgeable and careful in making a diagnosis.

Jan 10, 2021

Pleasant atmosphere and the staff is great also.

Jan 9, 2021

Continual to have outstanding service from Andrea Gray and staff for my annual eye appointment. Even with me getting my time wrong was able to see me and provide outstanding service for exam and then for choosing new eyeglasses.

Jan 6, 2021

Friendly and Knowledgeable staff. Great selection of glasses.

Jan 5, 2021

A very welcoming office. Friendly and I was shown my interests were important to everyone who took care of me. I had a pleasant experience!

Jan 5, 2021

I didn't have to wait but a few minutes and the staff was very friendly and knowlegeable.

Dec 31, 2020

This office is truly a team. Not only do I get top of the line medical from the doctor and assistants but the billing and reception team works like a machine but stays kind. The frame fitters are the best I have ever worked with and I am 48, so that means quite a lot. If you want something special or need to know what your combinations of insurance can get you, this is the go-to eye doctor.

Dec 31, 2020

Staff was great and funny. Greeted when I entered. Office was very clean.

Dec 28, 2020

The location is beautiful, the optometrist and his assistant were amazing. I’m only giving it 4 stars because the receptionists in my opinion were rude. You can tell they’re frustrated and don’t know what they’re doing and take it out on their customers.

Dec 22, 2020

Dr. Gray's office is very well organized and you do not have to wait long for your appointment time. Her assistants are very nice, especially Jessica who has a great sense of humor and makes you feel at ease.

Dec 21, 2020

This was the first time since leaving Michigan 7 years ago that I felt I had accomplished more by visiting an ophthalmologist than if I'd stayed home and watched Seinfeld reruns. And I'm not particularly critical of healthcare staff. It was also the first time in 7 years I was certain I didn't know as much about diabetic eye problems as the doctor. The staff was great, too. The woman who gave me the vision test was knowledgeable and thorough. The worker who conducted the angiogram (or whatever the term is for the pictures she took) was obviously still in training, but the results were crystal clear. I'm so glad a couple of continuing patients of Dr. Gray recommended her to me.

Dec 19, 2020

Best service for eye care. Been going to doctor Gray for 10+ years. Staff is always friendly and ready to help.

Dec 18, 2020

Always friendly, on time, and efficient.

Dec 16, 2020

All who cared for me were adept, responsive and energetic.They listened when I offered information, and made certain that my answers to their questions were clear to bot of us.

Dec 11, 2020

Dr. Gray is always aware that you are a person. She is always careful, professional and excellent. All the people who work with her are exceptional individuals with excellent skills and knowledge. I feel secure knowing I will be treated well and have the best care for my eyes.

Dec 8, 2020

Confidence in Dr. Grey and great staff.

Dec 8, 2020

Appointment was handled efficiently from check in to check out.. exam from Jessica and Dr Gray was friendly and professional.

Dec 5, 2020

i explaine my need to hurry up an your office help an diolator person were great thanks

Dec 5, 2020

Front desk backed up. They need to have check-ins aside from everything else. Waited 15 min just to get to desk.

Dec 4, 2020

Dr. Gray is amazing. She does a very thorough exam, answered all my questions. VERY PLEASED. And, Chris took all the time needed to help me find the perfect frames & also the new frames for my new sunglasses. Thank you Dr. Gray & Chris for another amazing visit to your office.

Dec 4, 2020

My experience at Dr. Grays has been good for almost 20 years. My only complaint is that during this pandemic there should not have been so many people scheduled. The waiting room was very crowded. Even though everyone wore a mask separation was difficult.

Dec 2, 2020

Dr Gray has taken care of my precious eyes for a number of years now. I have had Cataract surgery and she is now treating Ocular Hypertension. I feel safe in her hands and her assistance are excellent. Their procedures to protect patients and staff from Covid-19 are exactly what one would expect at a professional medical center.

Nov 25, 2020

Not enough information to answer question at this time.

Nov 25, 2020

Very nice people. Dr. Gray is very knowledgeable and easy to talk to.

Nov 24, 2020

The only way I was able to get an appointment was to physically go into the office. I tried several times by phone and leaving messages that were not returned to make an appointment. During appt. I asked about how exam with bright light seems to effect me with head ache and nausea. Pretty much dismissed as irrelevant on that question.

Nov 22, 2020

The service was great. Everyone was very nice, knowledgeable and professional. They were prompt and efficient. The office , reception area and show room were clean and nicely decorated.

Nov 21, 2020

All around an excellent appointment

Nov 21, 2020

Enjoyed meeting the new Opthomalogist Dr. Erickson. He was very pleasant & thorough. The support staff is very friendly while remaining professional.

Nov 19, 2020

Professional and friendly.

Nov 19, 2020

Sending reminders about our appointments on line is helpful.

Nov 18, 2020

Dr. Gray is the best ye Doctor ever I have been with her almost 20Years no other Dr. will due for me, .

Nov 17, 2020

4 stars Becka is great, knowledgeable & expedient! Jeri as well. Dr. Erickson is friendly, but only saw him for 5 minutes during the 45 min+ time I was there. God bless you all

Nov 17, 2020

Very friendly and knowledgeable staff. Best experience i have had at an eye doctor

Nov 13, 2020

Very friendly staff. I felt very welcomed and hardly any wait time.

Nov 12, 2020

Dr Ericson and his staff were very friendly, gentle, and professional with our daughter.

Nov 11, 2020

The receptionist could have greeted me first before reprimanding me about wearing my mask... the techs did a great job and were very friendly. The male Doc was not great...I don’t think I would go back to him. Very impersonal! No personality at all! Just ok....the person assisting me with picking out glasses was just ok too. Nothing special although he did seem to know his job.

Nov 10, 2020

Everyone was very friendly and helpful during my visit. The Dr. was very informative in explaining what my eye condition is and how to manage it. He was very professional and yet friendly at the same time and I completely have confidence in his diagnosis. I would recommend your service to anyone. The offices and reception area were very clean and welcoming,

Nov 10, 2020

You guys rock. Got me in in 4 days after calling being a new patient. Was awesome and very fast.

Nov 10, 2020

Staff is efficient and kind, Dr. Gray is the same. Always a pleasant experience

Nov 4, 2020

I am trying to find another eye doctor. It was difficult to schedule an appointment after I received a reminder that I was due for a check up. Unanswered phone calls. No call back. I was shuffled off to a new doctor when I finally got an appointment. He had no knowledge about my eye history. He didn’t even know if I wore glasses.

Oct 31, 2020

Friendly fast always willing to answer any concerns.

Oct 31, 2020

Everyone I have had the opportunity to visit with has been very professional, and above that Nice boys and sweet girls.

Oct 30, 2020

Dr. Gray and staff are very thorough,competent and courteous.

Oct 29, 2020

I had a very satisfactory visit for my glasses and examination thank you

Oct 29, 2020

I was turned away from my appt for being 7 mins late, after I stood at the desk for a couple minutes watching the front desk clerk act a nervous wreck. When I came back for my reschedule, the receptionist was the same; muttering to herself, abrupt and rude. She didn’t relay to hold the glasses I’d picked, even though I asked her to, so the frames were sold to someone else. My exam was completed by a tech; the only thing the doctor did was look at my retina. The tech was exceptional! But I’ve never had one do my vision exam before? The doctor was nice and gave me time after the exam, but didn’t really take the time to greet me.

Oct 9, 2020

Entire office was professional kind and on time and efficient

Oct 8, 2020

I was pleased with my visit . Everyone was very nice and helpful.

Oct 7, 2020

As always good and friendly service

Oct 3, 2020

Prompt, professional, and proficient.

Oct 1, 2020

Dr. Gray and her staff have always been very professional, courteous and accommodative.

Oct 1, 2020

Everyone was so helpful and made sure I didn’t leave with our all my questions answered and they double checked that I had a driver after getting my eyes dilated. Such a thoughtful crew!

Sep 30, 2020

allways great at there work fast and clean

Sep 30, 2020

Great experience. Everyone was extremely professional and helpful, I’m very glad to be a new patient here!

Sep 30, 2020

Everything went as well as can be expected...thank you so much for the service...

Sep 24, 2020

Extremely friendly staff, both doctors are professional and seem to be very proficient.

Sep 21, 2020

Very nice people helpful the gentleman that helped me pick out my glasses. Very nice I asked him to help me pick out a pair. He did i can't to pick them up in a couple weeks. Thanks

Sep 20, 2020

Staff is very friendly and efficient. The waiting room is always very clean and so are the exam rooms.

Sep 18, 2020

Treated very well. Anxious to get glasses. Dr. very nice. However, I was asked by Dr. Wang to get small cataract checked for removal so he could do surgery to close a hole in my eye and improve my vision. Apparently no notes were left by Dr. Wang to that effect. I feel a little at a loss as to next steps. I will see Dr. Wang the end of October.

Sep 16, 2020

Great service and very friendly

Sep 8, 2020

Very friendly and helpful when picking out new frames.

Sep 7, 2020

My exam went fine. I am however, very disappointed that I will not be able to use my insurance that I pay $40/monthly to go toward my glasses. Very unfortunate for my husband and me.

Aug 31, 2020

Everyone was very helpful, friendly, and professional. The new patient check-in went quickly. In addition, the building has a pleasant atmosphere and is nicely decorated.

Aug 26, 2020

Super Friendly office staff... amazing Tech's... Informative and Friendly Dr's!

Aug 24, 2020

Jessica did a great job answering all of my questions during my initial appointment and eye exam. I appreciate the time and support she provided.

Aug 22, 2020

The only problem I had is I couldn’t see after the appointment I had a hard time driving home after having drops put into my eyes maybe u should ask if u could have another driver or provide sun glasses

Aug 18, 2020

Excellent!! Got me in quickly, very short wait, good communication with staff, friendly environment.

Aug 14, 2020

I would recommend this place to anyone that has any eye issues. The ladies at the front desk are very helpful and nice, the technicians are amazing and the doctors are very professional and do a great job.

Aug 11, 2020

I was treated with the up most respect. You guys did a wonderful job!! The only thing that bothered me was having to wear a mask, its so hard to breath with it on and i got extremely hot...

Aug 8, 2020

As usual everyone was professional, courteous, and helpful.

Aug 6, 2020

I appreciate the care and concern I get for my vision needs.

Aug 3, 2020

Jeri is an excellent technician!

Jul 31, 2020

Professional, courteous, competent.

Jul 30, 2020

Gentle, caring, compassionate, professional, clean, comfortable... Definitely a place to return too.

Jul 29, 2020

I’ve been going to Dr Gray for 17 years. I no longer live in the area. I trust her so such I drive 75 miles for my appointment. I will keep going to her until I can’t drive there or have my children drive me.

Jul 19, 2020

My appointment the other day went fine, but my GF had an appointment for an exam today, and I went along because she wanted my input picking out frames after the eye exam. I waited in the waiting room for 2 and 1/2 hours, and then the only person in the whole place who could help with frames was on vacation, so I wasted my time even coming. We waited 6 months to get this appointment, and could not get the services we expected. I waited 2.5 hours in the shop, not including 45 minutes each way, when I should have been at work. Tis was after having to wait 6 months to get in. I am thoroughly upset.

Jul 17, 2020

The staff was friendly. Dr. Gray has always been great! Dr. Gray always gets to the point which I like. I would highly recommend Dr Gray and her office to others. It is always a great experience.

Jul 5, 2020

Very satisfied with customer service the examiner and Doctor. Thank you for your service . HEROES WORK HERE !

Jul 4, 2020

I’ve always received excellence with caring from Dr Gray. Each person from sign in, ordering glasses and check out are awesome.

Jul 3, 2020

Dr Gray always very kind and professional

Jul 1, 2020

Very efficient and friendly. They don't leave you in waiting room, usually taken back within 5 min.

Jul 1, 2020

Always kind and friendly, as well as patiently moving through the appointment.

Jul 1, 2020

Very efficient and friendly staff and doctor. I totally trust them to "get it right"

Jul 1, 2020

Was there a few years ago. Left came back. Won't go anywhere else again!!

Jul 1, 2020

Very nice people, easy to talk too.

Jun 19, 2020

I really appreciate their efforts to be safe during this difficult time.

Jun 17, 2020

Great staff, great service

Jun 11, 2020

I truly believe in your operation. It is very great all the time. We are lucky to have you,

Jun 8, 2020

You folks are so nice, I felt very relaxed with Dr Gray. Also the gentleman who helped with picking out my glasses answered all questions and was extremely pleasant and polite.

May 29, 2020

Great covid precautions, manditory masks, handwashing by all whom I came in contact with

May 29, 2020

Knowledgeable, supportive, kind.

May 29, 2020

Thank You Dr Gray for taking Good care of me --- and My Bride has an appt with You in accouple weeks !

May 29, 2020

Holly is extremely helpful and knowledgeable. I have been going to Dr Gray for many years and have always found her knowledgeable and helpful.

May 27, 2020

Dr. Gray thankyou for saving my life. Youre insistance on having a MRA done immediately uncovered 2 blood clots

May 26, 2020

Love Dr Gray. Moved away for 5 years but very glad to be back I trust them completely

May 22, 2020

I was treated very well both at check-in and once I went into exam room. I was pleased with Holly's expertise during my exam and she was warm and friendly. Over all it was excellent treatment until I got outside and had to deal with brightness.

May 21, 2020

I like how everyone is very professional and know what their doing. They make you feel comfortable and take the time to answer your questions.

May 19, 2020

Time of appointment was immediate - pleasant office, very informative about procedure needed. Felt she was very competent, patient, informative and caring

May 19, 2020

very nice and great costumer service

May 19, 2020

Couldn't ask for nicer treatment from all the staff and Dr. Gray

May 19, 2020

Best care always. I have always felt my eyes are in the best hands. 😊

May 19, 2020

The service is quick and courteous. They know what they're doing and I am so happy with the professionalism they have. I would never go anywhere else. I don't have to go back multiple times because they do it right the 1st time.

Mar 19, 2020

I called in the morning because of severe eye pain and they were able to work me in an hour and a half later.

Mar 14, 2020

Was seen by specialist next day after visit to Urgent Care. Really on your toes and we appreciate it!!

Mar 13, 2020

The staff was very professional, helpful.and I got all of my questions answered. I would recommend them to friends, family members and colleagues.

Mar 12, 2020

This is one physician who knows her stuff so to eliminate trial and error methodologies to getting results. She does need to bring in an optometrist to assist with basic exams to assist in lessening her load. Takes much too long to secure an appointment at the present time.

Mar 8, 2020

Office staff needs to improve customer service by returning calls and being more personable.

Feb 29, 2020

I really like Dr. Andrea a lot. Her personality is warm, caring and friendly. She takes excellent care of my eyes. Everyone in her office is kind and helpful. The environment is one of competence and thoroughness. I highly recommend Dr. Andrea Gray and her staff. (Tracey Lea Bebeau)

Feb 29, 2020

Everything was great. Service with a smile from all. Great place

Feb 28, 2020

I had a wonderful experience with everyone! Dr Gray is excellent and helped me tremendously. It was a blessing to have her and the staff taking care of my optical needs!

Feb 22, 2020

I love Dr. Gray and the staff at her office. Everyone is always so courteous and helpful.

Feb 16, 2020

Always professional and friendly team! If I have a question regarding my eyes of any kind it is always answered with a direct answer. Thank You!

Feb 14, 2020

Dr Gray and staff are as friendly and professional as patient could hope for! For all your vision care, I totally recommend Andrea Gray, MD, PC.

Feb 12, 2020

very plesant experience

Feb 1, 2020

As we age our vision becomes less than what it was and we realize how important it is to have people like you and your entire staff who share our concern. Your staff is first rate in making a patient feel that they matter and that you realize the validity of our worry. Eye care is absolutely wonderful, appointments are on time and you take the time to address our needs and to answer our questions, thank you so much.

Feb 1, 2020

Great people that provide excellent service

Jan 31, 2020

Very professional and friendly service in all aspects from the front desk, technical staff, and Dr. Gray.

Jan 31, 2020

Very nice office, from the gals up front to the tech staff. Dr. Grey was thorough and easy to talk to.

Jan 24, 2020

I have been going to Dr. Gray for about seven years and have always found her to be very competent. She is obviously very busy but when I have questions, she listens and then provides me with the information that I asked for. She has a pleasant and comfortable personality and I enjoy my appointments with her.

Jan 22, 2020

Extremely friendly staff and physician!! No wait time to speak of. Assistant very professional and explained what she was doing every step of the way. Dr. Gray made me feel very comfortable and it was obvious that she cared about how I felt. I would definitely recommend Dr. Gray and her office to everyone.

Jan 18, 2020

Very thorough and professional.

Jan 16, 2020

PROMPT, COURTEOUS PROFESSIONAL STAFF

Jan 15, 2020

Very friendly atmosphere!

Jan 11, 2020

I had a great visit. Everyone was very professional. My questions were all answered and I get a pair of prescription glasses which is great.

Jan 10, 2020

Very comfortable and not a long wait.

Dec 29, 2019

So glad Dr. Gray was able to see me the same day and help me with my eye emergency.

Dec 28, 2019

VERY WELCOMING AND FRIENDLY STAFF. SO HAPPY I CHOSE DR GRAY FOR MY EYE DOCTOR. HAD TO WAIT FOR THE FIRST APPOINTMENT BUT WELL WORTH THE WAIT. THANK YOU.

Dec 17, 2019

Dr Gray and staff were very gracious. very comfortable seating

Dec 7, 2019

I have always received the best service. Very professional but not stuffy.

Dec 5, 2019

Dr. Gray is very attentive to my questions & provided in depth answers. She is very thorough with the exam. Has always been a great experience at Dr. Gray's office. Chris was so very helpful getting my new glasses ordered.

Nov 27, 2019

Everyone there is very kind, very patient and overall a really nice place. Dr. Gray is a wonderful Dr. and very thorough. Thank you for a wonderful experience.

Nov 19, 2019

Dr. Gray fit me in within hours of my call to her office concerning a sudden vision change in my right eye. She personally ran some tests and assured me that nothing serious was going on. I can't express my gratitude enough for the timely service and the care given by Dr. Gray and her staff.

Nov 3, 2019

Dr. Gray's staff is very professional and welcoming. I waited a very short time before I was seen and my appointment with Dr. Gray was efficient and I felt a lot of trust in her experience and diagnosis.

Nov 1, 2019

Could not have found a more knowledgeable, skilled and friendly eye doctor. Dr. Gray resolved a troubling eye related issue that I have had for quite some time during my very first appointment with her. Extremely pleased!

Oct 31, 2019

Very good experience!! The staff is wonderful.

Oct 26, 2019

I Tried to get an appointment on line but to no avail. Walked in at 11:00 and the courteous ladies at the desk said they had a cancellation at 1:00. I Took it. Thanks Best service EVER Dick

Oct 24, 2019

Very good service. Enjoyed the visit.

Oct 24, 2019

I have never had anything but pleasant experiences with this establishment. I highly recommend Dr. Gray to everyone.

Oct 18, 2019

the people here are wonderful and I would recommend these doctors to everybody. i am having my second surgery next month and I have complete confidence in doctor grey.

Oct 17, 2019

Always a pleasure to Come here

Oct 11, 2019

Office is very efficient. Dr Gray is very pleasant and easy to talk to. She listens to you and explains things well.

Oct 10, 2019

Thank you for taking the time to listen, do a careful exam, and really address all issues that I was concerned about. I didn't feel unimportant or rushed. I also was well informed. Thanks again!

Oct 5, 2019

what happened to the coffee pot

Oct 5, 2019

I return for my yearly appointments because I know exactly how I’ll be treated ... with courtesy, friendliness, and professionally. I appreciate the interaction between the staff ... and I know I’ll get my new lenses just the way I want. Thank You

Oct 5, 2019

Always very nice, staff is great and Doctor Gray is very informative.

Sep 27, 2019

I love this office, I have been going here for a long time. It takes a while to get an appointment scheduled, but you know you are getting quality care. I hope your receptionist documents when patients are yelling at her, because it was hard to listen to someone screaming at her. She was so sweet and handled it very patiently.

Sep 20, 2019

Both Doctor Gray and her technician were friendly, courteous, professional and knowledgeable. I felt like I mattered to them.

Sep 17, 2019

My appointment was because of vision problems since a surgery (different MD on my nose and cosmetic eye surgery) and bumps in the corner of my eye. The bumps were clogged pores. Dr. Grey fixed that in seconds. But other than talking about dry eye and to mention that I have considerable nerve damage, we didn't talk about my vision problems or eye pain. I didn't leave with any information about if I could help my vision problems or pain.

Sep 15, 2019

Everyone is always friendly, professional and helpful.

Sep 12, 2019

Really like the doctor and she always answers my question. Office people are so easy to work with. I always have lots of help picking out the right glasses for my face. The whole office is setup to be easy and helpful no matter what I need done. Definitely recommend this office.

Sep 11, 2019

Thorough exam, friendly and helpful staff.

Sep 7, 2019

You have friendly staff. Nice selection of glasses. Very knowledgable Dr. Thank you

Sep 7, 2019

I have been coming to Dr Gray for many years. I am always happy with all the staff. I have watched Dr grow into a kind and caring physician. Would recommend to friends and family.

Sep 6, 2019

I had Summer for my visit prior to seeing Dr. Gray, and she was FANTASTIC!!

Sep 6, 2019

Responsive staff and friendly, professional care.

Aug 23, 2019

Always a great experience!

Aug 20, 2019

Everyone was friendly and helpful. Everything was explained in detail. I like that.

Aug 18, 2019

Too cold in the examination room

Aug 17, 2019

I was very pleased with my last visit, and would recommend you to any one.

Aug 16, 2019

Everyone was friendly and helpful

Aug 15, 2019

We love Dr Greys office and her employees. She’s kind and takes care of my child!

Aug 7, 2019

I have been going to Dr. Gray for many years. I have tried other Drs. in the area but always come back to Dr. Gray because she gives the most thorough vision and medical exam. Staff is competent, prices are competitive and frame selection is best in area.

Aug 6, 2019

The professionalism of the entire staff is outstanding standing. I’ve gone to Dr. Grey for almost 20 years. I like her so much I drive 75 miles to get there.

Jul 11, 2019

I was telling my daughter after my visit last week...I am beyond pleased with my eye care and all the staff. Dr. Gray and her team were a great choice for my well being. Sandie Miller

Jul 9, 2019

Fine attention, service, and help

Jun 23, 2019

Excellent Customer service

Jun 18, 2019

#10 did not apply...I've had no emergency needs.

Jun 14, 2019

doctor is very outgoing communicative and lets you know what you need and fills you in on need of service

Jun 11, 2019

Five star review. Everyone at your office makes me feel comfortable and welcome. Dr. Gray is super. I trust her completely.

Jun 6, 2019

This service is always good.

Jun 6, 2019

Great customer service. Hope that Dr.Gray finds someone soon to help her out, the time frame to get an appointment is horrible.

Jun 4, 2019

Awesome service every step from scheduling appointment to fitting of new frames! Thank you all very much!

Jun 3, 2019

Excellent care. Early detection of eye disease saved my sight.

May 29, 2019

Everyone was efficient and friendly. However when you want to schedule an appointment, the wait time is very long. (many months) More doctors in this facility are needed.

May 25, 2019

Always look forward to visits.

May 16, 2019

Very pleasant staff. Appointment was on time. No waiting around. Give them 5 stars

May 15, 2019

I love the care and attention given during my appointments!

May 10, 2019

staff friendly, helpful and very competent.

May 7, 2019

I was seen promptly and treated courteously. The technicians and the doctor were knowledgeable and easy to relate to.

May 3, 2019

Always very helpful and friendly.

Apr 25, 2019

Andrea is very though and explained everything very well

Apr 23, 2019

Complete and thorough exam. Polite and courteous.

Apr 15, 2019

Everyone in the office has always been so nice

Apr 15, 2019

Dr. Gray is very professional while being warm and friendly. The exam was very thorough and, in addition to my eye exam, she took all the time I needed in addressing a few other concerns. The staff is helpful, friendly and knowledgeable. The optical department staff is also professional, knowledgeable and very helpful in choosing the right glasses and has a huge variety of frames from which to choose. I'm very pleased with my experiences there!

Apr 12, 2019

I was asked to come in 45 minutes early the morning of my appointment. It was a bit inconvenient, but I did it. Then I waited 45 minutes and was taken back at the original appointment time. After I went to ask if I’d been forgotten. My time is valuable. I will not do that again if asked.

Apr 10, 2019

Always friendly and great service. Being able to see clearly again is a blessing.

Mar 23, 2019

Great customer service and very qualified dr's assistant.

Mar 22, 2019

I do not trust any other doctor with my eyes!

Mar 14, 2019

I have recommended her many times

Mar 8, 2019

Courteous and professional. Dr. Gray and her staff are the best, they make you feel that you matter. I can not say enough about them except that, over the years we have received exceptional vision care.

Feb 23, 2019

Great customer care. Friendly and nice.

Feb 22, 2019

I leave knowing I have received the best care and I received the best information I needed to know. The eye testing is very thorough.

Feb 9, 2019

Every step of the appointment was calm, sincere and caring. Seeing the doctor, as always, she’s great.

Feb 9, 2019

It was very hard to get into to see you for my annual appointment. I'm glad that we are now allowed to make the next annual appointment in advance.

Feb 9, 2019

On time with appt., courteous, friendly staff, professional care.

Feb 9, 2019

On time with appt., courteous, friendly staff, professional care.

Feb 9, 2019

fantastic, my whole experience was like I was part of everything that was taking place from start too finish

Jan 30, 2019

Excellent rating! I can see after coming in and don't have to come back in for a second followup check, which has happened with other providers. Friendly service too.

Jan 18, 2019

The office, staff and Dr. Gray are exceptional. Five star. Dr. Gray has my complete confidence. Something few people in my life get. Roseburg is rural, but Dr. Gray and staff are world class.

Jan 17, 2019

Very good visit at your office. Everyone was very patient as it took me extra time to decide on new frames and I appreciate it the input from your staff I'm selecting them. I also appreciated what time they took to find my insurance information that I could not locate. And they were successful.

Dec 20, 2018

The visits with Dr.Gray have been very pleasant! I feel like she truly took the time to pay attention to my boys and made sure everything was going well with them.

Dec 15, 2018

Everything went as expected, Timely, and on time. Don't know what could have been better.

Dec 12, 2018

Excellent, timely, courteous attention to patient.!

Dec 6, 2018

Engaging, helpful, and professional staff. Clear precise answers and explanations of results by the Dr. Really made sure am questions and concerns addressed.

Dec 4, 2018

Kind, caring, efficient, helpful technician worked with me. Everyone I have met at Dr. Gray's office has been helpful and kind.

Nov 21, 2018

I just loved everything about your office!!! It felt so comfortable in every way!

Nov 20, 2018

The people at the Andrea Gray eye clinic are very friendly and helpful. The whole atmosphere is cheerful. The doctor is very knowledgeable and very thorough in her exam. She takes the time to explain your diagnosis and offer helpful suggestions.

Nov 3, 2018

VERY happy with my visit and experience.

Oct 25, 2018

I am in Dr Gray office a lot and she is always friendly and doesn’t make me feel bad. She also has aweosme staff who are always welcoming and willing to help. Taylor is my favorite!!!

Oct 25, 2018

It helps people know who they can trust.

Oct 11, 2018

Nice, pleasant, quiet office, easy check-in, very considerate assistant Jeri. Dr Gray is very pleasant, answered all of my questions fully without feeling rushed. Valu rack of frames were within my budget.

Sep 28, 2018

I liked the professional way the office operates. I left feeling well informed on any issues i might have.

Sep 27, 2018

Always feel valued and appreciated here

Sep 19, 2018

Your on line reminders of my appointments is very helpful. Thank you.

Sep 19, 2018

Knowledgeable and friendly staff.

Sep 13, 2018

Very pleasant & efficient personnel made for a good experience

Sep 1, 2018

Excellent visit. All employees were knowledgeable and friendly. I arrived on time and I was seen on time. Dr. Gray is the very best.

Aug 24, 2018

Andrea Gray is a very caring and friendly doctor. She has a way of making you feel very competent in her knowledge and treatment. The staff is also very nice and helpful.

Aug 23, 2018

Dr. Gray and staff are always very efficient and professional. Appointment times are way out in the future so plan ahead!

Aug 22, 2018

excellent service; very friendly

Aug 22, 2018

excellent service; very friendly

Aug 22, 2018

Very efficient and professional.

Aug 17, 2018

I have found Dr. Gray and her staff to be prompt and thoroughly professional in their demeanor. Dr. Gray has always managed to exceed my expectations.

Aug 17, 2018

Wondeful staff, very friendly and helpful and dr Gray is so thorough and makes me feel comfortable.

Aug 5, 2018

Everyone from the staff to Dr. Gray is professional, attentive and accommodating.

Jul 20, 2018

So far so good very nice people there, not just patients being seen but people.

Jul 20, 2018

Very friendly, didn't wait long and Dr Gray very good, professional and again friendly

Jul 19, 2018

Very pleased with level of care and time taken by Dr. Gray.

Jul 6, 2018

Friendly, efficient, modern facilities.

Jul 4, 2018

Having problems with eye. My Dr re commended an Ophthalmologist. Called Dr Gray - though she was out, I saw DrWilson (on call) in 1/2 hour! Very thorough exam. 1 of 2 tests completed, before seeing Dr Gray in 2 weeks for follow-up. Praise the Lord no glaucoma!!

Jul 4, 2018

My husband, while he was alive and myself have always been happy with Dr. Gray’s treatments. And it’s been nearly 18 years now.

Jun 23, 2018

Dr. Gray’s staff are always friendly and helpful. The exams are quick and easy. Dr. Gray is very professional yet approachable. I recommend her to all my friends.

Jun 23, 2018

Dr. Gray, and her staff were very professional. I appreciated the options offered to me for getting my new glasses.

Jun 21, 2018

Professional, efficient, friendly staff. Feels like you are in competent hands.

Jun 21, 2018

Concise, professional and considerate. I highly recommend Dr Gray and staff. However, scheduling an appointment, it seemed like a very long wait to be seen(over 6 weeks!). I have not gotten my glasses yet, so I cannot speak to the accuracy of the diagnosis, but I trust that all will be well there.

Jun 20, 2018

Excellent experience from beginning to end of appointment. I feel that Dr. Grey truly cares about her patients and makes decisions re treatment for the benefit of her patients. Jeri was wonderful, patient and skilled at her position. All around high marks... so glad l found Dr. Grey and staff..😀😀😀!

Jun 20, 2018

The treatment to my left eye with your laser worked like magic within 12 hours my left eye was much better than my right eye and I thought my right eye was good and it is better for close up but however for general distance viewing the left eye is way better than the right eye thank you very much I need my eyesight to keep working.

Jun 16, 2018

Everything went well with skilled and friendly professional service

Jun 16, 2018

Efficient, professional, with short wait times, a pleasure to deal with the employees as well as the doctor(s).

Jun 16, 2018

Attractive, comfortable. Genuine greetings from front desk staff. Competence and professionalism of healthcare staff.

Jun 15, 2018

I understand that you no longer have a contract with Moda. We are sorry to have to change doctors.

Jun 14, 2018

#9 in survey does not apply to me. I haven't had a need an urgent appt.

Jun 9, 2018

Appt went great all my questions were answered.

Jun 8, 2018

very nice very friendly people

Jun 8, 2018

Very nice and professional(all office help)Dr Gray is always very personable and professional.

Jun 7, 2018

All of the people in the office seem to be genuinely interested in each customer and eagerly engage in talking to you and not at you.

Jun 6, 2018

What can I say? we meaning both my wife and myself have been coming back to you since we have lived in Roseburg for the last 15 years.

May 31, 2018

I would have liked to receive more information on the procedure and on what would happen afterwards; i.e., that I would be having a "post surgery" appointment --- I never heard those words. I just thought it was an annual appointment. As a consequence, I needed new lens for both my regular glasses and my sun glasses --- to a tune of $568. Had I known that I might have to get new glasses after a "post surgery" appointment, I would not have gotten sunglasses the first time based on the prescription at that time. I feel as though I was just a "cash cow" as a result. More information, please.

May 31, 2018

Plight, friendly and inviting. Very professional & helpful in choosing my frames. I can't wait to get my new glasses.

May 24, 2018

I Love Dr. Gray and her team! I appreciate that they responded so quickly to an eye problem I had over the weekend. They got me right in and addressed the issue. Everyone was so professional and caring. Dr. Gray is now my “Forever” eye Dr!

May 11, 2018

Very friendly and professional.

May 5, 2018

I felt very comfortable, and everyone was friendly

Apr 28, 2018

very detailed pre-exam, which I have not had in the past and was needed. Felt cared about.

Apr 27, 2018

I actually have fun and enjoyed my appointment! The staff and Dr. Gray are amazing 👍🏼

Apr 21, 2018

Very professional & at the same time warm & personable.

Apr 21, 2018

excellent response to a referral from Dr. Seely's office.

Apr 14, 2018

The receptionist was courteous and efficient.

Apr 12, 2018

Very attractive receptionist

Apr 11, 2018

Doctor offices make me nervous, yes even eye doctors, but everyone was very friendly, polite and confident which made me feel I was in good hands. My prescription eyeglasses have always been right on the mark with helping me see, thank you very much.

Mar 28, 2018

Professional, caring service from making an appointment, to being greeted at the reception desk, thru the examination process with Dr. Gray and her assistant. Orderly and clean facilities with a great lobby waiting area and collection of display frames.

Mar 24, 2018

Excellent care. I don't seem to see same personnel from year to year except for Andrea. Is there a lot of turnover in the office.

Mar 23, 2018

can't say anything wrong with the service I received.

Mar 22, 2018

Very friendly, no waiting. I spent more time with the tech. then I did the doctor. Great glasses for a decent price

Mar 19, 2018

I love your online contact!

Mar 17, 2018

Dr. Gray and her staff are amazing!! I would highly recommend her to anyone!!

Mar 16, 2018

Great doctor! that i recommend to anyone.

Mar 16, 2018

Very good visit. Everyone helpful

Mar 16, 2018

she is fantastic very knowledgeable. and always available highly recommend

Mar 1, 2018

It was nice to speak with someone knowledgeable...thankyou

Feb 24, 2018

Very friendly and competent staff

Feb 24, 2018

Always have a good experience with Dr. Gray. Don't have to wait long to be seen. Always take the time to answer my questions. Would recommend her always.

Feb 23, 2018

I always feel very comfortable in Dr. Grays office and she is always gracious and informative.

Feb 23, 2018

you and your staff were very caring, efficient and profession.

Feb 22, 2018

I am a senior who had cataract surgery five years ago. My vision was getting worse and I feared the cataracts returned. As it turns out my problem is common with seniors and can be corrected. I was very pleased with my visit.

Feb 22, 2018

My wait time was short. The person who tested my eyes was patient and thorough and didn't rush me. I was allowed plenty of time to choose my new frames without any pressure or "sales pitch". The Dr. is very kind and professional and answered all my questions carefully.