Reviews

I would recommend this place to anyone that has any eye issues. The ladies at the front desk are very helpful and nice, the technicians are amazing and the doctors are very professional and do a great job.

Aug 11, 2020

I was treated with the up most respect. You guys did a wonderful job!! The only thing that bothered me was having to wear a mask, its so hard to breath with it on and i got extremely hot...

Aug 8, 2020

As usual everyone was professional, courteous, and helpful.

Aug 6, 2020

I appreciate the care and concern I get for my vision needs.

Aug 3, 2020

Jeri is an excellent technician!

Jul 31, 2020

Professional, courteous, competent.

Jul 30, 2020

Gentle, caring, compassionate, professional, clean, comfortable... Definitely a place to return too.

Jul 29, 2020

I’ve been going to Dr Gray for 17 years. I no longer live in the area. I trust her so such I drive 75 miles for my appointment. I will keep going to her until I can’t drive there or have my children drive me.

Jul 19, 2020

My appointment the other day went fine, but my GF had an appointment for an exam today, and I went along because she wanted my input picking out frames after the eye exam. I waited in the waiting room for 2 and 1/2 hours, and then the only person in the whole place who could help with frames was on vacation, so I wasted my time even coming. We waited 6 months to get this appointment, and could not get the services we expected. I waited 2.5 hours in the shop, not including 45 minutes each way, when I should have been at work. Tis was after having to wait 6 months to get in. I am thoroughly upset.

Jul 17, 2020

The staff was friendly. Dr. Gray has always been great! Dr. Gray always gets to the point which I like. I would highly recommend Dr Gray and her office to others. It is always a great experience.

Jul 5, 2020

Very satisfied with customer service the examiner and Doctor. Thank you for your service . HEROES WORK HERE !

Jul 4, 2020

I’ve always received excellence with caring from Dr Gray. Each person from sign in, ordering glasses and check out are awesome.

Jul 3, 2020

Dr Gray always very kind and professional

Jul 1, 2020

Very efficient and friendly. They don't leave you in waiting room, usually taken back within 5 min.

Jul 1, 2020

Always kind and friendly, as well as patiently moving through the appointment.

Jul 1, 2020

Very efficient and friendly staff and doctor. I totally trust them to "get it right"

Jul 1, 2020

Was there a few years ago. Left came back. Won't go anywhere else again!!

Jul 1, 2020

Very nice people, easy to talk too.

Jun 19, 2020

I really appreciate their efforts to be safe during this difficult time.

Jun 17, 2020

Great staff, great service

Jun 11, 2020

I truly believe in your operation. It is very great all the time. We are lucky to have you,

Jun 8, 2020

You folks are so nice, I felt very relaxed with Dr Gray. Also the gentleman who helped with picking out my glasses answered all questions and was extremely pleasant and polite.

May 29, 2020

Great covid precautions, manditory masks, handwashing by all whom I came in contact with

May 29, 2020

Knowledgeable, supportive, kind.

May 29, 2020

Thank You Dr Gray for taking Good care of me --- and My Bride has an appt with You in accouple weeks !

May 29, 2020

Holly is extremely helpful and knowledgeable. I have been going to Dr Gray for many years and have always found her knowledgeable and helpful.

May 27, 2020

Dr. Gray thankyou for saving my life. Youre insistance on having a MRA done immediately uncovered 2 blood clots

May 26, 2020

Love Dr Gray. Moved away for 5 years but very glad to be back I trust them completely

May 22, 2020

I was treated very well both at check-in and once I went into exam room. I was pleased with Holly's expertise during my exam and she was warm and friendly. Over all it was excellent treatment until I got outside and had to deal with brightness.

May 21, 2020

I like how everyone is very professional and know what their doing. They make you feel comfortable and take the time to answer your questions.

May 19, 2020

Time of appointment was immediate - pleasant office, very informative about procedure needed. Felt she was very competent, patient, informative and caring

May 19, 2020

very nice and great costumer service

May 19, 2020

Couldn't ask for nicer treatment from all the staff and Dr. Gray

May 19, 2020

Best care always. I have always felt my eyes are in the best hands. 😊

May 19, 2020

The service is quick and courteous. They know what they're doing and I am so happy with the professionalism they have. I would never go anywhere else. I don't have to go back multiple times because they do it right the 1st time.

Mar 19, 2020

I called in the morning because of severe eye pain and they were able to work me in an hour and a half later.

Mar 14, 2020

Was seen by specialist next day after visit to Urgent Care. Really on your toes and we appreciate it!!

Mar 13, 2020

The staff was very professional, helpful.and I got all of my questions answered. I would recommend them to friends, family members and colleagues.

Mar 12, 2020

This is one physician who knows her stuff so to eliminate trial and error methodologies to getting results. She does need to bring in an optometrist to assist with basic exams to assist in lessening her load. Takes much too long to secure an appointment at the present time.

Mar 8, 2020

Office staff needs to improve customer service by returning calls and being more personable.

Feb 29, 2020

I really like Dr. Andrea a lot. Her personality is warm, caring and friendly. She takes excellent care of my eyes. Everyone in her office is kind and helpful. The environment is one of competence and thoroughness. I highly recommend Dr. Andrea Gray and her staff. (Tracey Lea Bebeau)

Feb 29, 2020

Everything was great. Service with a smile from all. Great place

Feb 28, 2020

I had a wonderful experience with everyone! Dr Gray is excellent and helped me tremendously. It was a blessing to have her and the staff taking care of my optical needs!

Feb 22, 2020

I love Dr. Gray and the staff at her office. Everyone is always so courteous and helpful.

Feb 16, 2020

Always professional and friendly team! If I have a question regarding my eyes of any kind it is always answered with a direct answer. Thank You!

Feb 14, 2020

Dr Gray and staff are as friendly and professional as patient could hope for! For all your vision care, I totally recommend Andrea Gray, MD, PC.

Feb 12, 2020

very plesant experience

Feb 1, 2020

As we age our vision becomes less than what it was and we realize how important it is to have people like you and your entire staff who share our concern. Your staff is first rate in making a patient feel that they matter and that you realize the validity of our worry. Eye care is absolutely wonderful, appointments are on time and you take the time to address our needs and to answer our questions, thank you so much.

Feb 1, 2020

Great people that provide excellent service

Jan 31, 2020

Very professional and friendly service in all aspects from the front desk, technical staff, and Dr. Gray.

Jan 31, 2020

Very nice office, from the gals up front to the tech staff. Dr. Grey was thorough and easy to talk to.

Jan 24, 2020

I have been going to Dr. Gray for about seven years and have always found her to be very competent. She is obviously very busy but when I have questions, she listens and then provides me with the information that I asked for. She has a pleasant and comfortable personality and I enjoy my appointments with her.

Jan 22, 2020

Extremely friendly staff and physician!! No wait time to speak of. Assistant very professional and explained what she was doing every step of the way. Dr. Gray made me feel very comfortable and it was obvious that she cared about how I felt. I would definitely recommend Dr. Gray and her office to everyone.

Jan 18, 2020

Very thorough and professional.

Jan 16, 2020

PROMPT, COURTEOUS PROFESSIONAL STAFF

Jan 15, 2020

Very friendly atmosphere!

Jan 11, 2020

I had a great visit. Everyone was very professional. My questions were all answered and I get a pair of prescription glasses which is great.

Jan 10, 2020

Very comfortable and not a long wait.

Dec 29, 2019

So glad Dr. Gray was able to see me the same day and help me with my eye emergency.

Dec 28, 2019

VERY WELCOMING AND FRIENDLY STAFF. SO HAPPY I CHOSE DR GRAY FOR MY EYE DOCTOR. HAD TO WAIT FOR THE FIRST APPOINTMENT BUT WELL WORTH THE WAIT. THANK YOU.

Dec 17, 2019

Dr Gray and staff were very gracious. very comfortable seating

Dec 7, 2019

I have always received the best service. Very professional but not stuffy.

Dec 5, 2019

Dr. Gray is very attentive to my questions & provided in depth answers. She is very thorough with the exam. Has always been a great experience at Dr. Gray's office. Chris was so very helpful getting my new glasses ordered.

Nov 27, 2019

Everyone there is very kind, very patient and overall a really nice place. Dr. Gray is a wonderful Dr. and very thorough. Thank you for a wonderful experience.

Nov 19, 2019

Dr. Gray fit me in within hours of my call to her office concerning a sudden vision change in my right eye. She personally ran some tests and assured me that nothing serious was going on. I can't express my gratitude enough for the timely service and the care given by Dr. Gray and her staff.

Nov 3, 2019

Dr. Gray's staff is very professional and welcoming. I waited a very short time before I was seen and my appointment with Dr. Gray was efficient and I felt a lot of trust in her experience and diagnosis.

Nov 1, 2019

Could not have found a more knowledgeable, skilled and friendly eye doctor. Dr. Gray resolved a troubling eye related issue that I have had for quite some time during my very first appointment with her. Extremely pleased!

Oct 31, 2019

Very good experience!! The staff is wonderful.

Oct 26, 2019

I Tried to get an appointment on line but to no avail. Walked in at 11:00 and the courteous ladies at the desk said they had a cancellation at 1:00. I Took it. Thanks Best service EVER Dick

Oct 24, 2019

Very good service. Enjoyed the visit.

Oct 24, 2019

I have never had anything but pleasant experiences with this establishment. I highly recommend Dr. Gray to everyone.

Oct 18, 2019

the people here are wonderful and I would recommend these doctors to everybody. i am having my second surgery next month and I have complete confidence in doctor grey.

Oct 17, 2019

Always a pleasure to Come here

Oct 11, 2019

Office is very efficient. Dr Gray is very pleasant and easy to talk to. She listens to you and explains things well.

Oct 10, 2019

Thank you for taking the time to listen, do a careful exam, and really address all issues that I was concerned about. I didn't feel unimportant or rushed. I also was well informed. Thanks again!

Oct 5, 2019

what happened to the coffee pot

Oct 5, 2019

I return for my yearly appointments because I know exactly how I’ll be treated ... with courtesy, friendliness, and professionally. I appreciate the interaction between the staff ... and I know I’ll get my new lenses just the way I want. Thank You

Oct 5, 2019

Always very nice, staff is great and Doctor Gray is very informative.

Sep 27, 2019

I love this office, I have been going here for a long time. It takes a while to get an appointment scheduled, but you know you are getting quality care. I hope your receptionist documents when patients are yelling at her, because it was hard to listen to someone screaming at her. She was so sweet and handled it very patiently.

Sep 20, 2019

Both Doctor Gray and her technician were friendly, courteous, professional and knowledgeable. I felt like I mattered to them.

Sep 17, 2019

My appointment was because of vision problems since a surgery (different MD on my nose and cosmetic eye surgery) and bumps in the corner of my eye. The bumps were clogged pores. Dr. Grey fixed that in seconds. But other than talking about dry eye and to mention that I have considerable nerve damage, we didn't talk about my vision problems or eye pain. I didn't leave with any information about if I could help my vision problems or pain.

Sep 15, 2019

Everyone is always friendly, professional and helpful.

Sep 12, 2019

Really like the doctor and she always answers my question. Office people are so easy to work with. I always have lots of help picking out the right glasses for my face. The whole office is setup to be easy and helpful no matter what I need done. Definitely recommend this office.

Sep 11, 2019

Thorough exam, friendly and helpful staff.

Sep 7, 2019

You have friendly staff. Nice selection of glasses. Very knowledgable Dr. Thank you

Sep 7, 2019

I have been coming to Dr Gray for many years. I am always happy with all the staff. I have watched Dr grow into a kind and caring physician. Would recommend to friends and family.

Sep 6, 2019

I had Summer for my visit prior to seeing Dr. Gray, and she was FANTASTIC!!

Sep 6, 2019

Responsive staff and friendly, professional care.

Aug 23, 2019

Always a great experience!

Aug 20, 2019

Everyone was friendly and helpful. Everything was explained in detail. I like that.

Aug 18, 2019

Too cold in the examination room

Aug 17, 2019

I was very pleased with my last visit, and would recommend you to any one.

Aug 16, 2019

Everyone was friendly and helpful

Aug 15, 2019

We love Dr Greys office and her employees. She’s kind and takes care of my child!

Aug 7, 2019

I have been going to Dr. Gray for many years. I have tried other Drs. in the area but always come back to Dr. Gray because she gives the most thorough vision and medical exam. Staff is competent, prices are competitive and frame selection is best in area.

Aug 6, 2019

The professionalism of the entire staff is outstanding standing. I’ve gone to Dr. Grey for almost 20 years. I like her so much I drive 75 miles to get there.

Jul 11, 2019

I was telling my daughter after my visit last week...I am beyond pleased with my eye care and all the staff. Dr. Gray and her team were a great choice for my well being. Sandie Miller

Jul 9, 2019

Fine attention, service, and help

Jun 23, 2019

Excellent Customer service

Jun 18, 2019

#10 did not apply...I've had no emergency needs.

Jun 14, 2019

doctor is very outgoing communicative and lets you know what you need and fills you in on need of service

Jun 11, 2019

Five star review. Everyone at your office makes me feel comfortable and welcome. Dr. Gray is super. I trust her completely.

Jun 6, 2019

This service is always good.

Jun 6, 2019

Great customer service. Hope that Dr.Gray finds someone soon to help her out, the time frame to get an appointment is horrible.

Jun 4, 2019

Awesome service every step from scheduling appointment to fitting of new frames! Thank you all very much!

Jun 3, 2019

Excellent care. Early detection of eye disease saved my sight.

May 29, 2019

Everyone was efficient and friendly. However when you want to schedule an appointment, the wait time is very long. (many months) More doctors in this facility are needed.

May 25, 2019

Always look forward to visits.

May 16, 2019

Very pleasant staff. Appointment was on time. No waiting around. Give them 5 stars

May 15, 2019

I love the care and attention given during my appointments!

May 10, 2019

staff friendly, helpful and very competent.

May 7, 2019

I was seen promptly and treated courteously. The technicians and the doctor were knowledgeable and easy to relate to.

May 3, 2019

Always very helpful and friendly.

Apr 25, 2019

Andrea is very though and explained everything very well

Apr 23, 2019

Complete and thorough exam. Polite and courteous.

Apr 15, 2019

Everyone in the office has always been so nice

Apr 15, 2019

Dr. Gray is very professional while being warm and friendly. The exam was very thorough and, in addition to my eye exam, she took all the time I needed in addressing a few other concerns. The staff is helpful, friendly and knowledgeable. The optical department staff is also professional, knowledgeable and very helpful in choosing the right glasses and has a huge variety of frames from which to choose. I'm very pleased with my experiences there!

Apr 12, 2019

I was asked to come in 45 minutes early the morning of my appointment. It was a bit inconvenient, but I did it. Then I waited 45 minutes and was taken back at the original appointment time. After I went to ask if I’d been forgotten. My time is valuable. I will not do that again if asked.

Apr 10, 2019

Always friendly and great service. Being able to see clearly again is a blessing.

Mar 23, 2019

Great customer service and very qualified dr's assistant.

Mar 22, 2019

I do not trust any other doctor with my eyes!

Mar 14, 2019

I have recommended her many times

Mar 8, 2019

Courteous and professional. Dr. Gray and her staff are the best, they make you feel that you matter. I can not say enough about them except that, over the years we have received exceptional vision care.

Feb 23, 2019

Great customer care. Friendly and nice.

Feb 22, 2019

I leave knowing I have received the best care and I received the best information I needed to know. The eye testing is very thorough.

Feb 9, 2019

Every step of the appointment was calm, sincere and caring. Seeing the doctor, as always, she’s great.

Feb 9, 2019

It was very hard to get into to see you for my annual appointment. I'm glad that we are now allowed to make the next annual appointment in advance.

Feb 9, 2019

On time with appt., courteous, friendly staff, professional care.

Feb 9, 2019

On time with appt., courteous, friendly staff, professional care.

Feb 9, 2019

fantastic, my whole experience was like I was part of everything that was taking place from start too finish

Jan 30, 2019

Excellent rating! I can see after coming in and don't have to come back in for a second followup check, which has happened with other providers. Friendly service too.

Jan 18, 2019

The office, staff and Dr. Gray are exceptional. Five star. Dr. Gray has my complete confidence. Something few people in my life get. Roseburg is rural, but Dr. Gray and staff are world class.

Jan 17, 2019

Very good visit at your office. Everyone was very patient as it took me extra time to decide on new frames and I appreciate it the input from your staff I'm selecting them. I also appreciated what time they took to find my insurance information that I could not locate. And they were successful.

Dec 20, 2018

The visits with Dr.Gray have been very pleasant! I feel like she truly took the time to pay attention to my boys and made sure everything was going well with them.

Dec 15, 2018

Everything went as expected, Timely, and on time. Don't know what could have been better.

Dec 12, 2018

Excellent, timely, courteous attention to patient.!

Dec 6, 2018

Engaging, helpful, and professional staff. Clear precise answers and explanations of results by the Dr. Really made sure am questions and concerns addressed.

Dec 4, 2018

Kind, caring, efficient, helpful technician worked with me. Everyone I have met at Dr. Gray's office has been helpful and kind.

Nov 21, 2018

I just loved everything about your office!!! It felt so comfortable in every way!

Nov 20, 2018

The people at the Andrea Gray eye clinic are very friendly and helpful. The whole atmosphere is cheerful. The doctor is very knowledgeable and very thorough in her exam. She takes the time to explain your diagnosis and offer helpful suggestions.

Nov 3, 2018

VERY happy with my visit and experience.

Oct 25, 2018

I am in Dr Gray office a lot and she is always friendly and doesn’t make me feel bad. She also has aweosme staff who are always welcoming and willing to help. Taylor is my favorite!!!

Oct 25, 2018

It helps people know who they can trust.

Oct 11, 2018

Nice, pleasant, quiet office, easy check-in, very considerate assistant Jeri. Dr Gray is very pleasant, answered all of my questions fully without feeling rushed. Valu rack of frames were within my budget.

Sep 28, 2018

I liked the professional way the office operates. I left feeling well informed on any issues i might have.

Sep 27, 2018

Always feel valued and appreciated here

Sep 19, 2018

Your on line reminders of my appointments is very helpful. Thank you.

Sep 19, 2018

Knowledgeable and friendly staff.

Sep 13, 2018

Very pleasant & efficient personnel made for a good experience

Sep 1, 2018

Excellent visit. All employees were knowledgeable and friendly. I arrived on time and I was seen on time. Dr. Gray is the very best.

Aug 24, 2018

Andrea Gray is a very caring and friendly doctor. She has a way of making you feel very competent in her knowledge and treatment. The staff is also very nice and helpful.

Aug 23, 2018

Dr. Gray and staff are always very efficient and professional. Appointment times are way out in the future so plan ahead!

Aug 22, 2018

excellent service; very friendly

Aug 22, 2018

excellent service; very friendly

Aug 22, 2018

Very efficient and professional.

Aug 17, 2018

I have found Dr. Gray and her staff to be prompt and thoroughly professional in their demeanor. Dr. Gray has always managed to exceed my expectations.

Aug 17, 2018

Wondeful staff, very friendly and helpful and dr Gray is so thorough and makes me feel comfortable.

Aug 5, 2018

Everyone from the staff to Dr. Gray is professional, attentive and accommodating.

Jul 20, 2018

So far so good very nice people there, not just patients being seen but people.

Jul 20, 2018

Very friendly, didn't wait long and Dr Gray very good, professional and again friendly

Jul 19, 2018

Very pleased with level of care and time taken by Dr. Gray.

Jul 6, 2018

Friendly, efficient, modern facilities.

Jul 4, 2018

Having problems with eye. My Dr re commended an Ophthalmologist. Called Dr Gray - though she was out, I saw DrWilson (on call) in 1/2 hour! Very thorough exam. 1 of 2 tests completed, before seeing Dr Gray in 2 weeks for follow-up. Praise the Lord no glaucoma!!

Jul 4, 2018

My husband, while he was alive and myself have always been happy with Dr. Gray’s treatments. And it’s been nearly 18 years now.

Jun 23, 2018

Dr. Gray’s staff are always friendly and helpful. The exams are quick and easy. Dr. Gray is very professional yet approachable. I recommend her to all my friends.

Jun 23, 2018

Dr. Gray, and her staff were very professional. I appreciated the options offered to me for getting my new glasses.

Jun 21, 2018

Professional, efficient, friendly staff. Feels like you are in competent hands.

Jun 21, 2018

Concise, professional and considerate. I highly recommend Dr Gray and staff. However, scheduling an appointment, it seemed like a very long wait to be seen(over 6 weeks!). I have not gotten my glasses yet, so I cannot speak to the accuracy of the diagnosis, but I trust that all will be well there.

Jun 20, 2018

Excellent experience from beginning to end of appointment. I feel that Dr. Grey truly cares about her patients and makes decisions re treatment for the benefit of her patients. Jeri was wonderful, patient and skilled at her position. All around high marks... so glad l found Dr. Grey and staff..😀😀😀!

Jun 20, 2018

The treatment to my left eye with your laser worked like magic within 12 hours my left eye was much better than my right eye and I thought my right eye was good and it is better for close up but however for general distance viewing the left eye is way better than the right eye thank you very much I need my eyesight to keep working.

Jun 16, 2018

Everything went well with skilled and friendly professional service

Jun 16, 2018

Efficient, professional, with short wait times, a pleasure to deal with the employees as well as the doctor(s).

Jun 16, 2018

Attractive, comfortable. Genuine greetings from front desk staff. Competence and professionalism of healthcare staff.

Jun 15, 2018

I understand that you no longer have a contract with Moda. We are sorry to have to change doctors.

Jun 14, 2018

#9 in survey does not apply to me. I haven't had a need an urgent appt.

Jun 9, 2018

Appt went great all my questions were answered.

Jun 8, 2018

very nice very friendly people

Jun 8, 2018

Very nice and professional(all office help)Dr Gray is always very personable and professional.

Jun 7, 2018

All of the people in the office seem to be genuinely interested in each customer and eagerly engage in talking to you and not at you.

Jun 6, 2018

What can I say? we meaning both my wife and myself have been coming back to you since we have lived in Roseburg for the last 15 years.

May 31, 2018

I would have liked to receive more information on the procedure and on what would happen afterwards; i.e., that I would be having a "post surgery" appointment --- I never heard those words. I just thought it was an annual appointment. As a consequence, I needed new lens for both my regular glasses and my sun glasses --- to a tune of $568. Had I known that I might have to get new glasses after a "post surgery" appointment, I would not have gotten sunglasses the first time based on the prescription at that time. I feel as though I was just a "cash cow" as a result. More information, please.

May 31, 2018

Plight, friendly and inviting. Very professional & helpful in choosing my frames. I can't wait to get my new glasses.

May 24, 2018

I Love Dr. Gray and her team! I appreciate that they responded so quickly to an eye problem I had over the weekend. They got me right in and addressed the issue. Everyone was so professional and caring. Dr. Gray is now my “Forever” eye Dr!

May 11, 2018

Very friendly and professional.

May 5, 2018

I felt very comfortable, and everyone was friendly

Apr 28, 2018

very detailed pre-exam, which I have not had in the past and was needed. Felt cared about.

Apr 27, 2018

I actually have fun and enjoyed my appointment! The staff and Dr. Gray are amazing 👍🏼

Apr 21, 2018

Very professional & at the same time warm & personable.

Apr 21, 2018

excellent response to a referral from Dr. Seely's office.

Apr 14, 2018

The receptionist was courteous and efficient.

Apr 12, 2018

Very attractive receptionist

Apr 11, 2018

Doctor offices make me nervous, yes even eye doctors, but everyone was very friendly, polite and confident which made me feel I was in good hands. My prescription eyeglasses have always been right on the mark with helping me see, thank you very much.

Mar 28, 2018

Professional, caring service from making an appointment, to being greeted at the reception desk, thru the examination process with Dr. Gray and her assistant. Orderly and clean facilities with a great lobby waiting area and collection of display frames.

Mar 24, 2018

Excellent care. I don't seem to see same personnel from year to year except for Andrea. Is there a lot of turnover in the office.

Mar 23, 2018

can't say anything wrong with the service I received.

Mar 22, 2018

Very friendly, no waiting. I spent more time with the tech. then I did the doctor. Great glasses for a decent price

Mar 19, 2018

I love your online contact!

Mar 17, 2018

Dr. Gray and her staff are amazing!! I would highly recommend her to anyone!!

Mar 16, 2018

Great doctor! that i recommend to anyone.

Mar 16, 2018

Very good visit. Everyone helpful

Mar 16, 2018

she is fantastic very knowledgeable. and always available highly recommend

Mar 1, 2018

It was nice to speak with someone knowledgeable...thankyou

Feb 24, 2018

Very friendly and competent staff

Feb 24, 2018

Always have a good experience with Dr. Gray. Don't have to wait long to be seen. Always take the time to answer my questions. Would recommend her always.

Feb 23, 2018

I always feel very comfortable in Dr. Grays office and she is always gracious and informative.

Feb 23, 2018

you and your staff were very caring, efficient and profession.

Feb 22, 2018

I am a senior who had cataract surgery five years ago. My vision was getting worse and I feared the cataracts returned. As it turns out my problem is common with seniors and can be corrected. I was very pleased with my visit.

Feb 22, 2018

My wait time was short. The person who tested my eyes was patient and thorough and didn't rush me. I was allowed plenty of time to choose my new frames without any pressure or "sales pitch". The Dr. is very kind and professional and answered all my questions carefully.

Feb 22, 2018

Great service all they way through

Feb 20, 2018

Customer service and professional service was amazing

Feb 19, 2018

I usually don't recommend anyone but I would recommend Dr. Gray. I've always been treated well and been informed of what they are doing and why. I'm totally pleased.

Feb 19, 2018

I’m very pleased with your office, your staff was very helpful answering my questions about contacts, and new glasses prescription. Your staff is kind, caring, and very respectful, Thank you for this wonderful experience.

Feb 8, 2018

Very reliable staff. They will keep on answering all of the questions, things you need till you are fully satisfied.

Feb 2, 2018

Staff was very thorough and professional

Feb 2, 2018

I appreciate being fit into the schedule so quickly. I am blind in my right eye and was having pain in my left eye. All the staff are very caring. I appreciate the great care!

Jan 30, 2018

Very friendly staff and great service.

Jan 30, 2018

Thank you for working me into your busy schedule on such a short notice.

Jan 23, 2018

YOU FOLKS CAME HIGHLY RECOMMENDED BY FRIENDS AND FAMILY. THIS WAS MY FIRST VISIT MAKING IT HARD TO GIVE A 10.

Jan 22, 2018

Very pleased as always , I especially appreciated the great service and help picking out frames, and finding out progressives are so reasonable there.

Jan 20, 2018

friendly staff, most enjoyable visit

Jan 19, 2018

Treated with respect And kindness.

Jan 19, 2018

The care has always been great.

Jan 19, 2018

It is always very professional, clean, and as quick as possible while providing the best service with a smile. I've never had a bad experience.

Jan 16, 2018

I had an eye irritation that had been bothering me for a week. I called Dr. Gray's office and received an appointment for the same day. I was in and out in 30 minutes after my eye was flushed and cleared of very minor debris. My experience with Dr. Gray and her staff was fantastic. Thank you so very much.

Jan 15, 2018

The personableness is great.

Jan 13, 2018

Such a friendly helpful office staff. Dr Gray was very thorough in her exam and explaination of my eye condition.

Jan 12, 2018

5 stars gold rating no problems I was very happy with everything

Jan 12, 2018

The service was perfect, the selection was great, the tests were complete and I had almost zero wait time. I really like the people on the floor ready to help you choose glasses!

Jan 12, 2018

Everyone was great! Was one of my best visit to a eye doctors offices

Jan 11, 2018

Had a very nice experience and would definitely recommend this office to friends.

Jan 11, 2018

Dr. Gray and her staff are very friendly and professional. They make me, the patient, feel comfortable and relaxed during the visit.

Jan 10, 2018

I’ve had the Best experience ever with Dr Gray! She’s very professional, personable, and made me feel very comfortable. Highly recommend her for all you eye care needs!

Jan 10, 2018

I have seen Dr Gray for over 20 years and I have complete confidence in her as my Doctor. I have recommended her many times. She is definitely a 5-star!

Dec 30, 2017

They make you feel very comfortable during your visit. They are very kind and have the up to date technology to make sure you get the best exam. I had no idea I had other problems other than needing stronger glasses, but with their careful and complete exam they found a couple of problems that need to be addressed and explained them to me.

Dec 29, 2017

First of all, we would never have come to this office had our own physiatrist been in town. The only real positive is that we were kindly given a same-day appointment. At the office, we waited for 90 minutes to be seen. First being placed in a room for the tech, then asked to wait 30 more minutes in another hallway chair and then finally waited more in our actual exam room. Dr.Myers never even acknowledged my husband’s presence at the bedside. Exam was terribly quick, less than 10 minutes; it felt rushed and not thorough. It was our first and last visit to this ophthalmology office. Front desk secretary was really the only nice person we encountered.

Dec 29, 2017

Cataract eye suddenly inflamed. Thank you for your help. Dr Donovan saw me today and confirmed your findings and gave me a follow-up antibiotic bottle with a follow-up appointment. Thank you.

Dec 28, 2017

I enjoyed meeting Dr. Myers. 😊 My appointment went very well.

Dec 28, 2017

I took my 1 year old in to have his eyes checked. They were so very patient with him. This is a wonderful place and I would most definitely recommend going here! They were wonderful!

Dec 15, 2017

I have been going to Dr. Gray for several years. Always a pleasant experience.

Dec 15, 2017

Overall a pleasant experience, with the exception of the 20 or 30 minute wait to see doctor.

Dec 14, 2017

Everyone was friendly and helpful. Thank you.

Dec 8, 2017

you are a wonderful Doctor for me. I feel very good about going to you.

Dec 7, 2017

Very friendly staff. I always feel welcome.

Dec 6, 2017

Very professional , efficient , and friendly !!!

Dec 2, 2017

As usual, everything was perfect.

Nov 30, 2017

the Clinic is very nicely set up , they are quick to help and get you in . I enjoyed my visit there

Nov 30, 2017

Great place, great doctors and great glasses. Just expensive. I get my frames at Walmart.

Nov 30, 2017

I feel very confident of my eye health. Thank you Dr. Andrea for you excellent care. I know I am in good hands.

Nov 11, 2017

I was extremely happy with my visit on Thursday. I've had lots of trouble seeing well for quite a few years and I now feel like Dr. Gray and her helpers have solved my eye problems.

Nov 10, 2017

It was a great experience, The employes were very nice Thank you

Nov 10, 2017

From calling for an appointment to checking out received warm and friendly contact with all doctors and staff.

Nov 10, 2017

As always, excellent service from everyone!

Nov 9, 2017

I saw Dr Meyers and a very happy with he care I received.

Nov 2, 2017

Not only do they give superior service from front desk to the billing dept. to your doctor visit, but the atmosphere is relaxing with a beautiful building.

Oct 21, 2017

Very little wait time, great customer service!

Oct 17, 2017

Amazing! The era of the no-pain dentist has finally arrived!

Oct 15, 2017

The staff was helpful and friendly. Very satisfied

Oct 14, 2017

Yesterday was my first visit. It was great other than the wait times - which every doctor struggles with and has become the norm. Nonetheless, I thought my visit was amazing. Dr. Meyer and the MA that saw me were awesome and attentive. I needed that from a doctor. Thank You. And I answered "Good" on #9 because I haven't experienced an urgent scheduling event, therefor, middle of the road is what you get.

Oct 13, 2017

Very courteous and friendly. Answer questions patiently. Everyone seems motivated and very efficient.

Oct 5, 2017

I came through originally as a walkin and was treated as well as someone with an appointment. Thanks.

Oct 4, 2017

Online fine. However I do have a comment regarding the request for a photo. I got a lot of push back from the receptionist when I said I preferred not to have my photo taken. I have photo ID's - my driver's license, a military ID and could provide my passport. I do not see the need for another unnecessary photo.

Oct 4, 2017

Very little waiting time. Waiting area comfortable and nice lighting. When having eyes dilated the rooms are low lighted which is nice and more comfortable. Did not feel rushed through appointment. Another plus.

Oct 3, 2017

All the staff was very courteous and helpful. When I asked questions they made sure I understood their answers in a professional way.

Sep 30, 2017

I love Dr. Gray and her staff. She is a wonderful and caring optometrist. Everyone is so professional yet so caring.

Sep 28, 2017

I really appreciate you seeing me so quickly, my eye was much better monday morning thankyou.

Sep 19, 2017

Dr. Gray is not my regular practitioner, because when I moved back to Roseburg and needed an eye doctor, I opted for a family member's doctor. He is a tough act to follow, and I'm a loyal patient, so I won't be switching. But that said, Dr. Gray was the on-call doctor during a recent emergency when my practitioner was out of town, and her office worked me in right away. Her staff put me at ease, as did Dr. Gray. She explained everything thoroughly and ensured I went away knowing exactly what happened and what followup would be required. We are fortunate to have a doctor of her caliber in Roseburg.

Sep 18, 2017

Dr. Meyer took time for me. She helped me understand what my problem is and treatments available. I had seen another group of physicians that were well versed in my problem but Dr. Meyer helped me understand.

Sep 16, 2017

Clean, efficient, organized.

Sep 14, 2017

I have been going to Dr. Grey for over 15 years. Am extremely pleased with her work, her interest in me as a person, her staff, etc. She has also done important surgery on my great grandson when he was only 8 mo old. Trust her all the way.

Sep 10, 2017

Thorough exam, explained the issue I was having.

Sep 7, 2017

I feel secure with the exams, they're thorough, friendly and professional.

Sep 6, 2017

Thorough on checking for any health issue with eyes.

Sep 6, 2017

I would like to thank all of you for the great and friendly service that I received.👀

Sep 6, 2017

Professional, clean, friendly. I don't have any negative thoughts about my appointment.

Sep 3, 2017

Dr. Gray is awesome as is the whole staff for I have been seeing her before she had her own office. I travel from Eugene because I only trust her with my eyes I've tried others but never found that confidence that I have with her.

Sep 2, 2017

Friendly and professional!

Sep 2, 2017

Dr. Gray explained in detail the laser surgery she was performing to remove scar tissue after cataract surgery a year ago, putting me completely at ease. I had no pain afterwards!

Sep 2, 2017

Very easy appt. Dianna made me feel at ease and answered all my questions. Dr. Myers was very thorough and sent me for blood work to rule out any infections. She called me the next day before noon with the results. I would defiantly recommend Dr Myers to my family and friends. Thank you Rob

Aug 30, 2017

Always polite and respectful

Aug 25, 2017

Eye surgery performed with excellent results...vision restored . Good follow on. Efficient office.

Aug 24, 2017

Dr. Gray and her staff are very welcoming and professional. They walk you through every step of the process during your exam and are very efficient. There is never an exorbitant wait time and I appreciate that my time is valued there.

Aug 19, 2017

Dr Grays office and staff are great. I never feel rushed or unimportant. I never wait more than 15 minutes in waiting area. The office is clean and aestheticly pleasing.

Aug 18, 2017

Seeing Dr. Myers is always a pleasure. The office reception room is spacious and inviting.

Aug 18, 2017

Thanks so much, Had so much trouble getting glasses I could see out of, but you nailed it the first time.

Aug 17, 2017

Very friendly and was able to meet my needs.

Aug 15, 2017

Excellent staff.Dr. Meyer is great.

Aug 11, 2017

I have confidence in Dr. Meyers & staff as well as being comfortable in their care.

Aug 10, 2017

All employees are kind, professional and knowledgeable.

Aug 2, 2017

Eyes checked for all damage or diseases and have confidence in tech and Dr Gray.

Jul 29, 2017

Dr Gray is such a kind and caring eye doctor. I would HIGHLY recommend her. The entire office staff is amazing and wonderful. Thank you, Leslie, for your assistance again in helping me choosing the right frames for me.

Jul 28, 2017

I was treated with tender courtesy and professionally. I will come back. My sweetheart Julianne Crane recommended me and she has also had great service. Thanks

Jul 25, 2017

Every visit is nice - the staff is friendly, helpful and soothing...

Jul 23, 2017

Dr. Andrea Gray; as well as all her staff, were a sincere pleasure prior to, during and after my eye surgery. Dr. Andrea Gray answered each & every concern i had regarding eye surgery and was very up-front with everything asked. I highly-recommend Dr. Andrea Gray to everyone for her knowledge & proficiency, and believe she deserves nothing less than a 10 out of 10 rating.

Jul 22, 2017

Professional staff no waiting in room great experience

Jul 21, 2017

Very professional and on time!!

Jul 21, 2017

Very nice listened carefully.

Jul 20, 2017

Everyone was very courteous. Virtually no wait. Exam was thorough and findings explained thoroughly,

Jul 20, 2017

Dr. Gray is GREAT! She work's with you and tells you what is going on. with your vision. She asks questions and listens to you.

Jul 19, 2017

All of the gals including Dr. Meyers were so pleasant and knowledgeable.

Jul 14, 2017

This team is AMAZING! I went to see Dr. Myer for an emergency eye problem. She was fantastic and the team have an amazing bedside manner. I love this place and this staff. She is not my regular Dr. But I'm hoping to change that. Dr. Myer was so thural in her treatment that she may have actually found a serious heath problem going on. I am so thankful for her and her team! I would recommend them to all of my friends and family.

Jul 12, 2017

Everyone I met was professional and provided quality care and service.

Jul 11, 2017

Always a pleasure to have an exam at Andrea's facility. Pleasant staff all around.

Jul 8, 2017

Looking forward to my next appointment! Always wonderful service and professional yet friendly people. Thank you, Carole Phelps

Jul 7, 2017

Very professional services. Easy to communicate with.

Jul 4, 2017

Excellent service and I was able to get in on the day I called.

Jun 30, 2017

Email notifications of my need to schedule my annual exam came way too early. Would you please not notify so early or indicate that I should not schedule before one year has passed since my last exam.

Jun 28, 2017

It had been a long time since I had had an eye exam but I was very happy with my experience here! Awesome, friendly staff took good care of me and even helped out with picking out a new pair of glasses, will definitely be a return patient!

Jun 27, 2017

I enjoyed my time at your office. I was impressed by the ease and respect at each place--reception, pre-assessment of my eyes, and care by Dr. Myers. Her recommendation led me to order a new pair of glasses as she advised, which led me to the gentleman who helped with that. He gave me phenomenal service--actually rebuilt my existing glasses so they are useable and fit into Dr. Myer's plan. I am so glad Lillene Fifield urged me to come to you.

Jun 26, 2017

Wonderful folks who do a great job

Jun 24, 2017

I would like to suggest you remove most of those glasses display cases and put more comfortable seating in your lobby. Waaay too many display cases!! I was there for the doctor, NOT the opticians.

Jun 23, 2017

Nice atmosphere, friendly staff, very helpful. Good pricing

Jun 20, 2017

Very professional practice with good communication and demonstrated caring for the patients well being.

Jun 17, 2017

Very knowledgeable friendly service from check-in to the exam and diagnosis.

Jun 16, 2017

Always enjoy my visit to Dr Gray's office. Everyone is pleasant and make me welcome. I feel they love their jobs and are extenders of the way Dr Gray treats her patients.

Jun 16, 2017

This is very pleasant office to visit for eye checkups and recommendations. Staff is very professional, and Dr. Gray is very knowledgeable, thorough and helpful. Thanks for being there.

Jun 15, 2017

I got thorough and friendly service - and they have an excellent selection of eyewear, including polarized sunglasses.

Jun 13, 2017

I called with an eye infection, they got me in at 8am the next morning!

Jun 9, 2017

This was my first visit. The Doctor and Staff are friendly and professional. My wait time was appropriate for the procedure I had.

Jun 2, 2017

This office is very professional and organized. Everyone is very knowledgeable and takes patient care very seriously.

May 24, 2017

I felt the visit was very thorough and the staff were friendly helpful and professional.

May 23, 2017

They are very professional and thorough. My wife has need glasses for some time, but every other office has not been able to provide a solution for a single eye vision problem. Dr Gray's office is on the way to a solution.

May 23, 2017

My only concern is that I can not remember a time that I was called out of the waiting room within 15 minutes of the scheduled time.

May 22, 2017

Everyone in the office seems dedicated to making your visit a pleasurable one.

May 20, 2017

Dr. Gray is amazing!! I was there a year ago, was seen by an associate of Dr.Grays. I have to say that I did not feel that my issues or questions were addressed in a thourough manner. I brought the same issues (which have gotten worse) to my appointment with Dr. Gray. Not only did she see right away what was going on with me, my treatment was explained to me in a matter of minutes. She said "I can help you with..." I felt dismissed at my previous appointment. So yes..Dr. Gray is amazing!!! The ladies up front and the tech that helped me were wonderful as well. Thank You so very much!!

May 20, 2017

Had heard good comments,reason for appt

May 19, 2017

I think Dr. Grey is terrific and her care of her patients is wonderful.

May 18, 2017

I enjoyed the staff, they were polite and friendly. The wait was not long at all and Miss Myers was great.

May 18, 2017

Was a very nice experience actually presently surprised. Check-In was very fast, very friendly staff. Noticed equipment was very update , really liked when Dr. showed actual picture of eye & was showing me what was going on. When I picked out glass the lady (sorry can't remember her name) 😌 anyway she was very helpful & so pleasant.

May 18, 2017

I like the speed and accuracy of being seen right away. Quick and professional atmosphere. I greatly appreciate that my time wasn't wasted.

May 13, 2017

Compassion, competence and beyond what one would expect has been my experience with Dr. A. Gray and staff.

May 12, 2017

The staff was extremely friendly and professional ,I got my eye exam completed within an hour, instead of having to wait. They also helped me with my insurance plan and appreciate them for doing that!