Reviews

I have the highest regard for Dr. Gray and her team. They are courteous and professional at every level and I have recommended them to all of my friends.

Dec 8, 2023

I would love to refer Dr Gray to others. But I know how booked she is and is not taking new clients.

Nov 26, 2023

Everything was fine and good!

Nov 17, 2023

Always pleasant, Always explains in plain language and always solves my problems with eyesight. She has been my Dr. since she started practicing in Roseburg.

Nov 12, 2023

I have been seeing Dr. Gray for 5 years at least. I have the greatest confidence regarding her professional care. Staff at the eye clinic are personable and professional as well.

Nov 9, 2023

You need to have better reading material in your waiting room. You need to do just 2 eye drops in each eye. 3 is way way too much.

Nov 4, 2023

Excellent service. Friendly and professional

Nov 4, 2023

Dr. Gray runs a very nice practice and all of her staff are very friendly and do their jobs well. Her office is conveniently located and is very pleasant inside. They seem to run on time and I have never waited long for my appointments.

Nov 1, 2023

The doctor was very thorough.

Oct 28, 2023

My eyes are always important to the team

Oct 25, 2023

I was greeted promptly upon arrival. Everyone I came into contact with was noticeably pleasant and easy to work with. Dr. Gray was cheerful and informative about my exam. I never had the impression I was being rushed.

Oct 20, 2023

Everyone is amazingly friendly and knowledgeable

Oct 19, 2023

Because I have no complaints. Everything was wonderful

Oct 14, 2023

Everyone is nice, knowledgeable and and everything is clean. I wished I'd come here sooner.

Oct 14, 2023

The overall design of your facility puts my mind at ease the moment I walk in the door. Your receptionist is very attentive and friendly. It's nice to be served on time and I also appreciate not being parked in a room as Dr..Gray keeps pace with her appointments. I find your exam procedures to be more thorough than my previous provider. I have every confidence we will continue our Doctor Patient relationship.

Oct 14, 2023

Normally i don’t make recommendations, but if asked, I would.

Oct 14, 2023

Everyone is always so kind and caring. I feel heard & valued.

Oct 13, 2023

All associates were very helpful and knowledgeable. I was treated with respect and courtesy though out the entire time of my appt.

Oct 13, 2023

I made an appointment with Dr. Gray for an eye examination , the staff was very helpful and pleasant . They scheduled me a time , and offered me the option to be on their call list for cancellations. they called me early. At the visit they were very friendly and helpful, they gave me the confidence that i was getting good care for my vision. Thanks Dr. and staff

Oct 3, 2023

Appointment time was quite a wait before getting in.

Sep 30, 2023

Excellent service and attention!

Sep 30, 2023

Personable & efficient from start to finish, without a lot of waiting.

Sep 28, 2023

Everyone I met at her office was extremely polite and seemed to care me and my concerns.

Sep 24, 2023

VERY HAPPY WITH THE CARE RECEIVED

Sep 23, 2023

I’ve been going to Dr. Gray for 20 years. In my first appointment she found a defect in my right eye. She sent me to a specialist in Ashland, Oregon who corrected the problem. If Dr. Gray had not found that defect I would have gone blind in that eye. She was also my wife’s doctor. My wife was an invalid and had trouble communicating. Dr. Gray was so kind and understanding of her problem. She treated my wife with such respect. I drive 1 1/2 hours to her office. There are many ophthalmologists within 15 minutes of my home. As long as I can drive or have somebody drive me I will go to Dr. Gray.

Sep 22, 2023

great people great service

Sep 18, 2023

Friendly staff clean office I really liked my visit.

Sep 15, 2023

always has a smile communicates well and pleasantly with clients. is very informative on what she sees

Sep 14, 2023

Excellent service and great care 👍

Sep 14, 2023

Professional Service, Great Staff, On time,friendly , clean and well arranged. Explained each step and possible alternatives without any pressure.

Sep 14, 2023

The staff was very professional found no flaws. Nice. Andrea arrives at #1. (a number 1 = one of the finest)

Sep 9, 2023

Andrea, you and your staff are the best. Very thorough in your exam and kind in the process.

Aug 26, 2023

For all the reasons below!

Aug 26, 2023

Have always appreciated the friendliness and professionalism of Dr. Gray and her staff.

Aug 26, 2023

Everyone was very nice and very helpful

Aug 25, 2023

Everyone is knowledgeable, kind, and goes out of their way to accommadate in any question I have.

Aug 25, 2023

Excellent eye care .. very professional .. friendly staff

Aug 25, 2023

I have been so pleased to be able to be a part of this clinic and to have received the excellent care and treatment from Dr. Gray these past couple of years. Such professionalism all the way around, from the front desk to the technicians, leading up to Dr. Gray and all her staff. Thank you so very much!

Aug 18, 2023

Friendly staff and top notch doctor! Dr Gray takes time to know her patients. Listens to concerns and clearly communicates your options.

Aug 12, 2023

The appointment was very efficient - staff friendly and hardly any wait time

Aug 4, 2023

Everything was done professionally and timely. Felt all staff were involved with assuring my visit was productive and that they cared about my health.

Aug 4, 2023

Dr. Gray gives me the time necessary to listen to me and answer my questions.

Aug 3, 2023

I was very impressed by how quickly the appointment went. Very friendly staff.

Jul 29, 2023

Fast , efficient , friendly, thorough.

Jul 29, 2023

Smart, kind, excellent doctor. Dr. Grady has taken care of my vision for years and she has all my confidence.

Jul 28, 2023

Dr. Gray always does a great job and is very thorough.

Jul 22, 2023

excellent service from front counter staff, technicians and doctor

Jul 21, 2023

Understanding and caring staff, extremely knowledgeable, intelligent, and kind doctor. On time schedule...

Jul 21, 2023

wait time was only a few minutes, eye exam was quit and very professional, and doctor was though and took the time to answer all my questions

Jul 21, 2023

Everyone was very kind and professional very much injoyed my visit I'll always recommend and continue going there 😊

Jul 20, 2023

all the staff there is awesome always have smiles on there faces as soon as you walk through the door and help you right away with any questions or concerns

Jul 18, 2023

I always recommend you for anyone that needs an eye Checku

Jul 15, 2023

The service was good, the people efficient and friendly, but the wait time for an appointment is looong if you don't sign up for next year while you are at this year's appointment.

Jul 14, 2023

Friendly and knowledgeable.

Jul 12, 2023

Dr.Gray and associates are the Best eye service in Roseburg! Thanks for the great job, everyone.

Jul 10, 2023

Very professional and nice staff.

Jul 1, 2023

I am seldom if ever asked for a referral, therefore it is unlikely that I would make a recommendation.

Jun 30, 2023

Fast service, friendly and professional.

Jun 28, 2023

staff all professional dr gray pleasant

Jun 22, 2023

Friendly staff, fast efficient service. Knowledgeable staff.

Jun 18, 2023

As I entered I was greeted immediately and cheerfully. I had no wait to check in and was called to exam almost immediately. The technicians doing the refraction exam were extremely caring and went beyond normal to ensure accuracy. Dr. Gray was welcoming and encouraging, did exam promptly, shared results with me and away I went. Very professional and enjoyable.

Jun 17, 2023

After the last two appointments (One year apart) I contracted Blethritis (sp?). I was prescribed a cream that corrected condition eventually. This condition is very painful & causes the eyelids to swell, turn red and itche badly. I my be allergic to some of the eye drops they use.

Jun 15, 2023

Courteous, professional and committed to care of patient.

Jun 15, 2023

Dr. Gray and her staff are efficient, thorough and caring.

Jun 15, 2023

From walking in the door to leaving, the office and the staff were friendly, welcoming, professional and efficient. Everything was quick, while comfortable. It was a much more positive experience than many medical office visits.

Jun 14, 2023

friendly staff, thorough exam

Jun 10, 2023

Best care you can receive

May 31, 2023

Great staff and appointments always go smoothly.

May 27, 2023

Dr Gray and her staff are all very efficient. I am pleased to be a patient at this office. You feel kindness from the time you enter the office until you leave.

May 26, 2023

Dr Gray takes the time to explain what is happening with my eyes causing changes in my vision.

May 18, 2023

Everyone was so friendly and efficient

May 10, 2023

excellent and professional

May 7, 2023

Pleasant and welcoming visit. Very efficient. I'm excited about the new frames I ordered and the curtesy I received from the technician.

May 6, 2023

Everyone was pleasant to me.

May 4, 2023

Professional and competent

May 2, 2023

Always treated with respect and the staff is very professional and knowledgeable.

Apr 28, 2023

Very efficient and all were very kind.

Apr 27, 2023

a very professional office, Dr. Gray is always very friendly and kind, I have been going to her for a very long time.

Apr 27, 2023

Treated with respect and courtesy!

Apr 24, 2023

Professional and kind staff! Always a great experience. Dr. Gray is amazing! Thank you

Apr 22, 2023

Dr. Grey is very good . Friendly , helpful The office staff are great as well

Apr 20, 2023

Friendly and courteous service.

Apr 19, 2023

Hi, I called on Friday March 31 and got the regular answering machine message ..."I am with a customer...and office hours and that you would call back." I waited a few hours and left another message. No return call. I don't know if you were on spring break, etc. If you were on break please change your answering machine to reflect what is going on in your office. If not.....that is not good customer service.

Apr 9, 2023

I like that everyone is very thorough and professional.

Apr 8, 2023

I've been coming here for many years. Very professional and friendly staff. Very good about any questions regarding individual or Medicare insurance.

Apr 8, 2023

I heard you're not taking new patients so it would be pointless to recommend your office

Apr 7, 2023

God customer service, honest. Helpful . Caring

Apr 3, 2023

Dr Gray, is very knowledgeable, assuring, and thorough, when giving exams.

Mar 31, 2023

This was my first appointment with Dr Gray, I found the entire staff to be courteous and competent. I enjoyed meeting Dr Gray and am glad to be her patient.

Mar 31, 2023

Wait time was short. Everyone was friendly, helpful, and professional. Questions were answered. I like the large selection of frames to choose from and the help given in choosing one.

Mar 31, 2023

It was a very nice experience when I went to see Dr. Gray. As soon as you walk in the door, the lobby is beautiful, with a friendly receptionist. The lady who walked me back to do all of the measuring and having me read letters and such, was also very kind and knowledgeable. And of course Dr. Gray is very professional and she covered everything I needed answers to. She’s also a very nice person and you can tell she cares about her patients.

Mar 30, 2023

Nice to see Dr.Gray again. Very comfortable experience.

Mar 29, 2023

Everyone at the office was very nice and very helpful. I felt like they listened and offered good feedback.

Mar 25, 2023

Very good service, and very efficient. The OPTICIAN Chris is especially good. The only thing that gives me pause in recommending is the extremely long wait for an appointment.

Mar 24, 2023

I’ve been very impressed with the quality of service from the front desk assistance, exams and doctor(s). Very professional and personable.

Mar 23, 2023

Great service and knowledge.

Mar 7, 2023

Everyone in the office/ and those who attended me were great.

Mar 3, 2023

Very helpful, very helpful

Feb 27, 2023

I got an early appointment from being on cancellation list. Check in and appointment was efficient and timely. Always like being with Dr. Gray. Got my prescription and picked out new glasses. I’m pleased.

Feb 22, 2023

You all are there for the good of your pt. And to go j. home happy I

Feb 17, 2023

Staff are are always friendly and helpful. No long waits. Dr. Gray is thorough and I trust her..

Feb 13, 2023

Other than it very hard to get appointments the service and personnel are very professional

Feb 10, 2023

Everyone is very professional and very friendly.

Feb 8, 2023

Service and staff is outstanding. In my opinion dr. Gray is far and away the best eye physician in ou community.

Feb 6, 2023

Andrea and her office are a blessing to our community. Very knowledgeable and professional. I appreciate her willingness to recommend Dr. Hoffman of Eugene as further diagnosis.

Feb 3, 2023

Explained what was going to happen with eyelids during surgery. With kindness

Jan 29, 2023

I don't remember the girl's name who did the 1st part of my exam but she was incredibly nice and knowledgeable. Also Dr. Gray was super knowledgeable and kind. Great visit!

Jan 22, 2023

Amazing customer service from start to finish!! Dr Gray and her employees are always friendly and helpful.

Jan 20, 2023

I received very good care. The staff was friendly and helpful.

Jan 19, 2023

Your and your team are very efficient in what they are doing. I don’t worry about the outcome. I will always come back. Love Dan Adkins

Jan 6, 2023

Very professional, friendly, thoughtful staff.

Jan 4, 2023

Dr. Gray and her staff were all very friendly and helpful. I was informed of each step of the exam, which I greatly appreciated. The office waiting room is light and spacious; there is a lot of space for patients to sit comfortably. The atmosphere was very positive.

Dec 17, 2022

Very thorough testing. Everything was explained. Friendly staff. This was the best optical appointment I've ever had.

Dec 10, 2022

The Doctor and Staff are always friendly and professional. The facility is clean and organized.

Dec 9, 2022

Excellent customer service and care quality

Dec 8, 2022

Great service in n out gone thanks.

Dec 5, 2022

Took the time to explain what the plan is and a great personality

Dec 2, 2022

everyone was very friendly and importative

Dec 2, 2022

Very friendly and polite. Explained issues I'm dealing with.

Dec 1, 2022

Very professional staff..Met all my expectations Looking forward to my next visit.

Nov 17, 2022

Everyone I spoke to was nice and helpful.

Nov 12, 2022

Dr. Gray's office staff is always ready to welcome you. The atmosphere is relaxed, professional and very comfortable.

Nov 11, 2022

Friendly, polite staff. Dr. Gray is thorough and personable. Optical department is not pushy & very helpful.

Nov 9, 2022

Dr Gray is friendly, professional and meticulous in her dedication to each patients care. All staff are professional and courteous.

Oct 26, 2022

Professional personnel and friendly environment.

Oct 26, 2022

Wonderful staff - fast -friendly- and efficient !!!

Oct 25, 2022

I leave Dr. Gray's office with the belief that my optical needs have been met. She suggested a procedure she felt wouold improve my vision, and it did.

Oct 24, 2022

I was greeted courteously by everyone I came into contact with. Each and everyone introduced themselves and addressed me by name. Everyone appeared to have understanding, and be in control, of any service they provided me. At the end of my exam my results were explained to me by Dr. Gray. I was given an ample opportunity to ask any questions I might have had. I felt the entire appointment was performed expeditiously without ever being made to feel rushed. I liked it.

Oct 15, 2022

I have been going to Dr Gray's office forever. The entire staff are friendly and very knowledgeable. And Dr Gray is amazing !!!

Sep 28, 2022

Staff are courteous, friendly, and very helpful. Facility is clean and welcoming.

Sep 24, 2022

Dr Gray is exteemly easy to talk with, she also explains any concernes brought to her attention. Thhe office in clean and well organized. I look forward to having the opportunity to discuss with Dr Gray surgery to raise my eye lids (blepharoplasty).

Sep 23, 2022

If someone was looking for eye care, I would enthusiastically recommend your practice.

Sep 23, 2022

Really great personal care!

Sep 23, 2022

Always very nice and proficient!

Sep 21, 2022

Everyone is so kind and understanding with all of my kids needs. Whether it's appointments or Chris constantly having to adjust glasses for us..

Sep 17, 2022

Customer service is exceptional

Sep 16, 2022

Very little wait time, would recommend office and Dr Gray.

Sep 10, 2022

Timely, courteous,and Dr. Gray and their glasses order desk took care of all my questions.

Sep 9, 2022

We were treated very friendly and quickly. They were very thorough.

Sep 7, 2022

This was my first visit. They seemed to be very concerned for my condition. Helpful and courteous!

Sep 3, 2022

Very friendly staff & informative visit was on time thank you

Sep 3, 2022

Friendly, professional and caring

Aug 11, 2022

The entire staff is friendly and helpful. We are always treated wonderful during our appts or when we pick out glasses. Everyone is very knowledgeable.

Aug 5, 2022

Dr. Gray and her staff are very professional. I completely trust Dr. Gray's assessment of my vision health. She has a large selection of eyewear backed by great staff. I highly recommend this eye care professional.

Aug 5, 2022

Procedures fully explained. I was treated as the most important person.

Jul 30, 2022

service is slow , was expecting the operation at the appointment ? too man scheduling

Jul 21, 2022

Friendly office who seem to work together for the best outcome for the patient.

Jul 15, 2022

Very nice office, staff and service.

Jul 5, 2022

The staff has been friendly and helpful when ever I had a question. They were able to put me at ease when it came to explaining the procedures.

Jun 29, 2022

I really like Andrea Gray MD and Staff professionalism. They make you feel like it no problem helping with your eye exam and glasses! Thanks

Jun 22, 2022

great personal, very liked

Jun 17, 2022

Everyone was very pleasant as well as businesslike and efficient. My visit was very pleasant.

Jun 11, 2022

Been a patient with Dr Gray for over 10 years. Excellent Service, thorough, complete explanations, fine surgery, best aftercare, and a great staff. One can not ask for more.

Jun 9, 2022

Jessie the assistant was beyond amazing and so patient with my 5 year old daughter. The accommodations she made for Lila to feel comfortable for her first eye visit ever went above and beyond anything I had expected or hoped. We laughed and had a wonderful experience. THANK YOU JESSIE!!

Jun 8, 2022

Dr. Gray and her staff are very professional and I have the upmost respect and confidence in their abilities. Thank You!!! Renee Cloud

Jun 8, 2022

Staff was very friendly and professional.

Jun 7, 2022

Friendly staff. Very professional and helpful.

Jun 6, 2022

I will definitely be back. This is definitely the best experience I've ever had in an optometrist office. You guys were wonderful.

Jun 5, 2022

I always receive professional service in Dr. Gray's office. Her staff are friendly and efficient. I am very happy to be a patient of hers for over 15 years.

Jun 3, 2022

Thank you for your insight on my problem. I used the Cliradex last night and I can see the difference. I will continue this process. Thank you, again.

Jun 2, 2022

Helpful and professional.

May 29, 2022

Dr. Gray and her staff are absolutely wonderful. They respect their patients' time and are thorough in their examination. I feel cared for and supported in ensuring my eye health with this team.

May 28, 2022

Dr. Gray has always been excellent in her care for my eyes. I've always taken for granted that all was in order, and she has been very thourough in my examinations. Whatever the issue, has been dealt with in an expediate manner, and I appreciate very much.

May 28, 2022

so far, so good, waiting for new glasses

May 25, 2022

Dr Gray and her staff are very thoughtful and professional.

May 25, 2022

I want to thank your office for getting me in to see a doctor so quickly.

May 25, 2022

Office staff is very friendly and helpful..Nice having appointment information on E mail.

May 20, 2022

I got an appointment to be seen, had a basic exam and then was told that they couldn't see me again as the provider was leaving and the remaining provider was not taking new patients. Given the option, I would have chosen to see some one else IF I'd been given this information ahead of time.

May 16, 2022

This is a professional and friendly office. Everyone was helpful, made good eye contact, and made me feel welcome. I am sorry to hear my Dr Ericson is moving to be closer to family, and hope I can switch to Dr Gray when she has an opening.

May 14, 2022

Other than having to wait for quite a while for a new costumer’s appointment, service was very good.

May 13, 2022

Great professional staff!

May 12, 2022

Very inviting experience, I did not feel pressured or hurried during the testing . I had a very good outcome. they made sure I understood all the information that pertained to me.

May 11, 2022

The professionalism is top-notch! Will always go here for my eye needs! Each person was very approachable and helpful!! I arrived early, since my fiancée had appt before me. They helped me way before I was scheduled since they had time and my paperwork was already filled out:

May 10, 2022

Service was timely, thorough and welcome and the low score is not about that. My families provider, Dr. Erickson, is leaving the practice. When my husband had his annual appointment, he was signed up to switch over to Dr Grey's practice, but my daughter and I were not and told to call back every few months to see if a new provider has joined the practice or if Dr Grey has availability. I would like to see the same provider as my husband and this is the only practice on Roseburg taking our insurance. So it's a little frustrating to have to with at being allowed continuous care.

May 4, 2022

It took a long time to have an appointment, but was very thorough. They have a nice variety of frames and options.

May 2, 2022

I am unhappy that you are enforcing the mask mandate. Yes, I am aware of the law. No, I don't care for your excuse.

Apr 30, 2022

Jessica was very professional and fun to talk to. Dr.Gray I have been going to her and she is very personal regarding my health.

Apr 29, 2022

Dr. Gray and all the staff were very nice n professional and truly helpful.

Apr 29, 2022

I would of said 10, but I was sitting in a room waiting for Dr Gray way too long. I could hear her with someone chit chatting and it was irritating. I was late for another appointment. My appointment with Dr Gray was 9:45, and I didn’t get out of there until 11:30.

Apr 28, 2022

I sometimes get in trouble for recommending some one or place so I just don't recommend anymore.

Apr 28, 2022

My eyes needed to be dilated for an exam. I asked if I could drive after the exam. The response was my upclose vision was compromised but driving would be ok. By the time I left my eyes were still dilated. My vision was impaired by the glare of the day. I drove home but it wasn't comfortable. I had to hold my hand up to reduce the light and tried to squint to clarify my vision. It's my opinion that clients with dilated eyes should have a driver to get them home after the appointment.

Apr 27, 2022

Everyone was very professional and very nice

Apr 23, 2022

Well wasn't too happy with the fact that the Dr repeated things from last visit so charged me for a copay for this visit for an exam that was supposed to be free.

Apr 21, 2022

Staff are professional and friendly

Apr 19, 2022

Everyone was very kind to me. Glasses came fast and they are great.

Apr 19, 2022

Dr. Erickson immediately slid me into an open time slot, so I was seen within an hour of having vision issues indicating a detached retina. And then hooked me up with his favorite retinologist for a stabilizing procedure 30 minutes later!

Apr 19, 2022

If you want the best eye care in Oregon you will find no better than Dr. Andrea Gray of Roseburg, Oregon for optimum expert eye care!!

Apr 13, 2022

Nice and welcoming office!

Apr 12, 2022

Everyone in this practice I’ve had contact with us knowledgeable, helpful, friendly, fast and efficient.

Apr 8, 2022

A pleasant and prompt office visit. Large selection of frames as well.

Apr 8, 2022

Every one very polite and nulidgible

Apr 7, 2022

I have been very happy with services at your office and with Dr. Gray. She will refer me for services for low vision to assist me with reading.

Apr 5, 2022

the staff was on time, no waiting. Have had issues with prisms. Seems to have been worked out. Will see when the new glasses arrive. Thank you for using my last frames.

Mar 31, 2022

Great Doctors and staff.

Mar 31, 2022

Inviting office space and welcoming and friendly staff.

Mar 30, 2022

Was seen at appointed time by very courteous friendly staff and drs.

Mar 27, 2022

The staff are very friendly, was a very pleasant experience.

Mar 22, 2022

Nice office very friendly office staff waited a little past my appointment time.very efficient and thorough the optician was very helpful no sales pressure. Thank you

Mar 19, 2022

Dr. Gray listened to all of my concerns and addressed each one. She explained treatment options that gave me hope for the vision problems I was experiencing. She did not make me feel rushed and was very thorough. I highly recommend her care.

Mar 18, 2022

Dr. Erickson is knowledgeable and pleasant. He also accommodated my request for additional services beyond my scheduled appt. needs as I have long travel to each appt. All staff were friendly and efficient.

Mar 18, 2022

Yesterday was my first visit to Dr. Gray's office. She, and her associates, will be my eye care professionals from here on out. I arrived at Dr. Gray's office a few minutes before my appointment. The front desk folks were friendly and made me feel welcome. The young lady who helped me was very happy that I had downloaded and completed my paperwork ahead of time. My appointment began with another young woman who conducted some tests on my eyes. She was friendly and professional. She engaged me in chit-chat which I always appreciate. I prefer my medical professionals to be friendly and not rigid. Dr. Gray was the next to see me. I went to high school and college with Dr Gray. She has always been exceptionally bright and friendly. She answered my questions and took the time to listen to my thoughts and concerns. I have the utmost confidence in Dr. Gray, and she will definitely be my eye doctor from here forward.

Mar 16, 2022

Professional, possitive, and supportive.

Mar 13, 2022

The office.staff were friendly and helpful. I Was seen one my appointed time. Dr Gray was very helpful and thorough with my exam.

Mar 11, 2022

Very professional, friendly, & informative

Mar 10, 2022

Visited for a routine eye exam. The staff was courteous and professional. Questions I had about the equipment and exam were answered. I was very pleasantly surprised by the interior of the office. The building exterior is good but the lobby was both grand and comfortable.

Mar 10, 2022

Everyone in the office is very good at their job! I always feel well cared for and welcome.

Mar 4, 2022

Everyone was very kind and friendly and professional was impressed how knowledgeable everyone was great people great place

Mar 3, 2022

Very quick to respond when there is a possible emergency…DR. Gray was very understanding.

Mar 2, 2022

Enjoyed the experience, thank you.

Mar 1, 2022

Very thorough exam and thoughtful advice and recommendations.

Mar 1, 2022

Reception was much more organized and prepared for my visit compared to last year and I did not have to wait at all! Everyone is always very friendly, helpful and efficient!

Feb 27, 2022

Everyone was very pleasant to me and listened to my concerns. I’m very pleased with the service I received from Dr. Gray and her Staff.

Feb 25, 2022

Appreciate the online opportunity to provide feedback....think it can be helpful as well as saving staff time.

Feb 25, 2022

I can't ever imagine trusting another Dr with my eye care. Dr. Gray is so thorough, complete, and compassionate. Checking and double checking. Like the title says, a 10.

Feb 24, 2022

Felt rushed. Dr. Seemed disinterested, just wanted to hurry me through. Girls at the front counter not personable or helpful. Aweful experience. My exam wasn't explained very well. My eyes were dilated and nobody talked to me about sunglasses.

Feb 24, 2022

This was my second visit, and I'm extremely satisfied with Dr. Gray and her staff. I learned of a simple solution for the eye problem I was having and have begun self-treatment with a product I was able to get from Dr. Gray's office.

Feb 17, 2022

Almost everything was great about my visit except that my eyes were dilated and I was sent out the door without any eye protection. This caused serious issues in my driving ability to see. This could have caused an accident but thankfully I made it home safely.

Feb 17, 2022

My experience in office was great. 0 issues. The number of reminder emails and texts borders on harassment. Especially when I had an appointment yesterday and get two texts and an email today that I'm overdue.

Feb 17, 2022

I have been a patient of the practice for a while now and am very pleased with the knowledge and professional of Dr. Gray and her team. Processes are explained before they start so I know what is happening and why in my exams. I highly recommend Dr. Gray and her team.

Feb 10, 2022

What a wonderful experience and my eye issue is getting better already thank you so much

Feb 9, 2022

This was my first time here as Dr. Wilson retired a few years ago and I've been without eye care for about 10 years. Each person was very professional and courteous to me and it's a big relief to be able to have someone help me with my vision care.

Feb 8, 2022

The office/store area was impressive. I didn't quite expect it. Though the receptionist/intake lady was a tad stiff, almost impersonable. Professional, but not really welcoming. I was totally offended by the first sheet of paper that covered the mask BS. You people put way too much emphasis on the mask wearing and covid 19 scare tactics. It was quite obvious that your company is totally uninformed about the masks and covid. Good Lord, how long must this BS continue? Show me one peer reviewed study that shows masks prevent you from contracting a virus, any virus. Show me one study that shows covid virus has been isolated and proven to exist. Ok, anyway, the young lady that did the testing on my eyes was personable enough and I enjoyed her interaction with me. When putting in the dilation solution, she didn't tell me how long it would take for it to work before the Dr. would be in to see me. I almost had an instant headache after she put the drops in, though I didn't get a headache, there was a tightness felt. Then I was surprised that Dr. Gray did not attend me, but some other doctor. He also was not very personable, but there to do a job. Stiff and very formal. Geez, what's going on in this office? The feeling was like I was in a production line. Get them in and get them out. Like everyone is a number, not a real person. Or is this the treatment people who are on OHP receive? Private insurance holders are welcomed. The salesman for eyeglasses was nice and personable, but seemed to assume that as a OHP holder, that I was only able to afford the "budget" selection of frames. At $200 for the script and frames, I don't' consider that "budget" friendly. Of course I haven't had to buy glasses for 30+ years, so I guess $200 is supposed to be reasonable. I actually need several pairs, but I wasn't expecting that price tag, so I'll have to wait a month before purchasing a second pair. I will need to do some price shopping before I commit to buying from your store again.

Feb 2, 2022

The front desk was friendly and easy to work with as I checked in and out. Dr. Gray was professional but friendly and very knowledgeable. She was able to answer all of my questions. Dr. Gray's assistant, I believe her name was Jessica but not sure, was efficient, energetic, and very friendly.

Jan 20, 2022

Friendly staff. Didn't have to wait long in the lobby or waiting room before being seen

Jan 16, 2022

I was very pleased with the positive COVID protocols and the friendly staff. The services were provide with smiles and professionalism with my leaving with no questions.

Jan 11, 2022

Great employees and wonderful doctors

Jan 7, 2022

Jessica was excellent once again for my visual field test. She is just delightful, friendly and makes you feel at ease. It was a pleasure to see her again!

Jan 6, 2022

I was treated with utmost professionalism. I was impressed with all of the up-to-date procedures that were used

Jan 4, 2022

Been other places came back to Dr Grey best around friendly helpful .

Dec 24, 2021

I felt like my appointment was ran through extremely fast and was not listened to very well at all with the issues I was being seen for.

Dec 24, 2021

I had an excellent experience with Dr. Gray and highly recommend her. Will certainly go back.

Dec 24, 2021

I like the great professionalism of Dr. Gray and her staff. I also appreciate the cleanliness and care they take for the COVID.

Dec 22, 2021

Very imptesively run office. Our wait was minimal and I felt very well taken care of.

Dec 18, 2021

The lady that did all my eye testing was so nice!!

Dec 10, 2021

Great doctor, Dr. Gray and staff

Dec 8, 2021

I was so very pleased with the service I received and did not expect the full treatment on my first visit. Both the doctor and the technician were very thorough and I appreciated the care I received. Thank you so much and I'm looking forward to my next visit.

Dec 1, 2021

the assistant was so friendly, and I felt like she was knoweleable

Nov 24, 2021

Very professional staff, and plan on recommending to all my friends.

Nov 24, 2021

From the receptionists, to the medical assistants, to the doctor that saw my case....all are extremely professional, friendly and put me at ease. They all answered my questions promptly and with knowledge. I've been a patient of Dr Gray's for years and perfection of service has grown and kept up with science. They take all the time needed to do it right, get the exact diagnosis, and eye treatment. I never felt rushed or just a number. 5++ Stars!!

Nov 20, 2021

Good staff. Nice offices. Competent care. What more could you want?

Nov 14, 2021

Learning I had Glaucoma I was going to another eye doctor for treatment and was not getting better (eye pressure not going down) I prayed as what to do and in the middle of the night, a voice told me in a dream, to change doctors, I went to Doctor Erickson and in 8 days he had my pressure down to almost normal. Praise God for answered prayer.

Nov 13, 2021

Everyone was friendly, great Doctor,. I would highly recommend your office.

Nov 11, 2021

I always recommend your place to my friends and others you’re there if my eyes change and in need of care! Thank you!

Nov 8, 2021

It went as I thought it would. Very pleasant.

Nov 6, 2021

always a pleasant office to visit

Nov 5, 2021

The office got me right in

Nov 4, 2021

Friendly, competent with good service. Chris, the optician, provides especially good service for picking frames, lenses, adjustments and repairs.

Nov 4, 2021

I was surprised to find out that progressive lenses would cost me $520. In today's economic landscape I would think that there would be a more affordable option provided so that business would not have to go elsewhere.

Oct 29, 2021

The office atmosphere was great, check in smooth, tech was efficient, but could have explained more to my thirteen year old daughter about what was going on. The doctor Erickson, seemed rushed, and angered me when his response to my question about my daughter’s vision was, it really doesn’t matter.

Oct 28, 2021

The staff is very good. Professional, and understanding.

Oct 20, 2021

That’s why I make my appointments early in the morning because I can go in and out

Oct 15, 2021

Overall this was a better experience than the last eye doctor I went to in town. But I felt that since I was receiving text updates about the upcoming appointment it would have been nice to also let me know that I need to bring my current set of glasses to the appointment along with notifying me that my eyes would be dilated so I could have arranged for someone to take me. Also since your vision is not at its best after being dilated, frames should be picked out before this, that way you can actually see what you are going to be wearing for the next year. Also the tech doing my exam touched several pieces of equipment including the computer keyboard and mouse without any hand hygiene and then touched my eyes. Just some opportunity for improvement. My glasses have not arrived yet so I cannot speak about the quality of the frames or lenses.

Oct 12, 2021

Dr. Dauer was attentive and helpful. I also was impressed with her male nurse who went above to clean the wax out of my ears

Oct 12, 2021

Excellent service from start to finish!

Oct 4, 2021

Dr gray and staff are very courteous and professional.

Sep 29, 2021

Dr Gray is amazing. The staff is friendly and knowledgeable.

Sep 24, 2021

The office was able to fit me in, when there was a appointment gilch. So helpful.

Sep 16, 2021

Excellent staff. Felt very informed and included in the process. The procedure was flawless.

Sep 16, 2021

The woman at the front desk was unpleasant. Either she was having a bad day or is just not a good person to be the 1st & last experience in the office. When she asked who was primary on my insurance & I said that I didn't know, she gave me a what-kind-of-idiot-are-you look. I explained that my husband & I are both self-employed & that sometimes he's primary & sometimes I'm primary. I suggested that whoever is listed first on my card is primary. Additionally, the male Dr (can't remember his name ...not even sure he introduced himself) didn't even mention if I needed glasses. When I was checking out, the lady at the front desk asked if I wanted to meet with one of the optometrists (or whoever the people in the front near the glasses are) & I was like "do I need glasses, the Dr didn't mention the word glasses even once when I was in my appointment. With that said, the woman who I was first, the one that does all of the "1 or 2" & other vision tests, was very pleasant. Honestly, I didn't know that she wasn't the eye doctor until some guy came in. Definitely won't be returning unless I see Dr Gray.

Sep 15, 2021

I love this office even more than ever. Jessica is an awesome young lady that has something nice to say as she greets each patient. She is an asset to your office for sure!

Sep 14, 2021

Thank you for getting me ASAP as I had brief loss of vision in the upper half of my eye from Amaurosia fugax, the equivalent of a TIA. That diagnosis got me an MRI yesterday one of several diagnostic tests for evaluating a mini stroke. Brandon was great in answering all my questions and concerns. Larry Broeker

Sep 9, 2021

Friendly, knowledgeable staff!

Sep 4, 2021

Dr. Gray is an exceptional physician. The office is very inviting and professional. The staff is polite, helpful and friendly.

Sep 2, 2021

Excellent, professional service from the staff, the assistant and Dr. Erickson. Couldn't be happier.

Sep 2, 2021

Everyone was very nice, it was a pleasant visit.

Sep 2, 2021

The staff was very friendly and kind. The examination was VERY thorough and I was able to get the correct prescription.

Aug 27, 2021

Appreciate the courtesy and warmth of everyone!

Aug 27, 2021

Physician and Staff were very friendly and professional

Aug 26, 2021

Professional , knowledgeable, courteous!

Aug 25, 2021

Dr. Erickson found the problem, which I have suffered for over 5 years. No other doctor could find it. The problem can be fixed and I am so pleased.

Aug 19, 2021

Very friendly! Quick, efficient ,and professional! Amazing experience! 10/10!

Aug 14, 2021

Dr. Gray and her staff are great. However the people checking us in and out are not very friendly or nice

Aug 14, 2021

Pleasant staff. Dr Erickson had been recommended by a friend & was professional & appeared knowledgeable. Unexpected experience beyond my deductible was called “refractory charge” but not explained.

Aug 11, 2021

The girls doing the work in the back did an excellent job and were very friendly and personable. The girls up front were professional and efficient.

Aug 11, 2021

Your staff is warm, friendly, and incredibly helpful. Everyone is efficient and caring.

Aug 9, 2021

Dr. Gray and crew are very thorough.

Aug 5, 2021

The staff and Dr Erickson were very professional and would not hesitate on returning and bringing my wife.

Aug 3, 2021

Your staff is always courteous and friendly. Dr. Gray has been a treasure to my husband for at least 14 years. I am new and really am blessed she is our dr. God bless all🙏🦋

Jul 29, 2021

Very good doctor and her associates were friendly and professional! They care for how their patients eye needs! I would definitely recommend them to anyone!

Jul 29, 2021

Very professional !! Pleased.

Jul 24, 2021

I had no problem with the doctors however your staff is another story. When I said I could not afford glasses right now your receptionist said you have ohp. The man directly said loudly I didn't qualify, and a customer waiting for glasses started laughing at me. Being on ssd and living below poverty level i have enough on my plate than having to deal with this...Cindy Newsom

Jul 21, 2021

Jessica is always wonderful at assisting us and getting us prepare to be checked by the doctor. Dr Andrea as usual very professional and kind. Great service

Jul 9, 2021

New patient! Excellent office! Very professional and nice people. They have 2 separate opticians who sit out front just to assist people with glasses. Chris was amazing and extremely helpful.

Jul 9, 2021

Dr Gray and her staff are professional, caring and provide excellent healthcare. I recommend them to everyone I know.

Jul 9, 2021

Excellent doctor Helped me see better

Jul 9, 2021

Very good and thorough. Have been going to Dr. Gray for years and never any bad issues.

Jul 8, 2021

Dr Gray has provided excellent service to me for something like 15 years. She performed two cataract and lens implants that changed my life. Very professional and friendly.

Jul 8, 2021

Was great,thank you so I can’t get rid off this unless I type a whole lot more that crazy

Jul 6, 2021

I misunderstood that the cataract surgery was not going to be done to both eyes over the two month period. I learned that after I made a phone call questioning the schedule that I had.

Jul 2, 2021

Tech was great and thorough. Dr.Erickson spent about 2 minutes with me,and Had very little or generic information to give me about my results or symptoms.

Jul 1, 2021

Very professional office. Took time to explain things I had questions about & worked with me in choosing glasses that fit my face.

Jul 1, 2021

I would go no where else for eye care than Dr. Gray's office.

Jun 30, 2021

The staff was helpful and pleasant to deal with

Jun 26, 2021

Helped me as a walk in when I needed help. This was so appreciated.

Jun 17, 2021

You have a very good staff. I will never go anywhere but to you and your staff. Bravo!

Jun 10, 2021

Every one was so nice. Thank you

Jun 9, 2021

Just a fantastic practice. From start to finish it was a great experience.

Jun 4, 2021

Friendly, efficient, professional, and timely --

Jun 4, 2021

Very friendly, did a through exam, answering all my questions. Making me feel relaxed and understanding what they were looking at. I would recommend them to my friends and family.

Jun 3, 2021

Very nice from building to personnel

Jun 3, 2021

Jen, the Tech, is a very personable, efficient , knowledgeable, and efficient young lady. Loved her bubbly personality!

Jun 2, 2021

Great service, and all the staff is very friendly

Jun 1, 2021

My eye appointment was very pleasant. The staff was friendly and helpful.

May 29, 2021

Great experience! All the staff were very kind, caring, friendly, and helpful. Great job!

May 29, 2021

I don't understand why the mask that I wear to the Cancer Center and to my other doctors appointments is not good enough to wear in this office

May 27, 2021

I could see immediately from start to finish I was in good hands, I very much appreciated the professionalism of doctor and staff.

May 27, 2021

I had a miner problem with my eyes and you took me in the nest day. The front desk was very pleasant and the doctor was knowledgeable and helpful. I certainly will come back for a check up.

May 26, 2021

I was very impressed with everyone I had contact with! All staff were very professional, courteous and informative! From the front desk office staff, Jessica -technician and Dr. Erickson! Thank you all for your outstanding service to myself and wife(Wendy, who came in the day before). Sincerely, Keith Cooper

May 22, 2021

From the moment I walked into the reception area I was treated with respect. The technician that did my vision test was totally engaging and obviously loved her job. My interaction with the doctor was very comfortable and informative.

May 21, 2021

Friendly staff great all around experience. I have a lot of confidence in Dr Gray.

May 21, 2021

Beautiful facility, wonderful technicians, and very informative doctor. Would recommend to anyone!

May 17, 2021

I've always found Dr. Gray to be very accessible, personable and professional. She' great

May 16, 2021

This is my first time using Dr. Greys office. Overall a very pleasant experience! Dr. Found my eye care place in Roseberg.

May 13, 2021

Excellent experience. Staff and doctor were very helpful and professional.

May 6, 2021

Friendly, professional, not a long wait to be seen. Overall positive experience.

Apr 24, 2021

Very professional yet you feel like family. Ver

Apr 23, 2021

I did not appreciate the judgey comments from Dr Gray about my choice about the Covid vaccine. It’s no one’s business whether I do or do not, and I don’t have to explain that to anyone. I feel like it was completely inappropriate for her to even ask me.

Apr 21, 2021

Very professional but yet very friendly !! I great care. I will recommend your office any chance I get.

Apr 16, 2021

I switched to this office because my old optometrists office was not welcoming, I’ve left there crying from how they’ve spoken to me. I was really impressed with the glasses consultants kindness and had a great experience here.

Apr 16, 2021

On time, professional, pleasant staff, thorough and efficient.

Apr 7, 2021

Everyone was very nice and answered my questions. Through eye exam. I was very pleased!! 😃

Apr 7, 2021

My husband and I recently had our first eye exams and frame replacements in town. I chose Dr. Gray's location, and am glad I did! We haven't stopped complimenting their friendliness, helpfulness, and efficiency since we left.

Apr 6, 2021

I saw Dr. Erickson as an emergency oncall doctor for my opthalmalogist who was out for another 10-12 days, and Dr. Erickson is very professional and courteous, and was genuinely concerned for me. I greatly appreciate having an advocate of Dr. Erickson's caliber, and I am grateful for his input and care. I highly recommend him!

Apr 5, 2021

Fantastic office full of professional and friendly staff

Apr 2, 2021

Dr. Gray and her staff have always been efficient and responsive. They put the patient at ease and are friendly.

Apr 2, 2021

Dr. Gray and her staff are top notch!

Apr 2, 2021

I was unimpressed with the service that I received on my visit. The woman who helped me hardly spoke to me nor did she explain that she would be doing most of the exam not the Doctor that I had made an appointment with. I was somewhat confused. My other eye Doctor always did the whole exam. I would expect that with a new patient you would explain how their operation worked. Very dissappointed. The doctor himself was nice he spent about 10 minutes with me checking out my eyes and then moved on. When I went to look at glasses no one approached me to see if I needed any help I walked around for about 10 minutes then left.

Apr 1, 2021

I found the staff to be competent, friendly, and efficient.

Apr 1, 2021

I just moved to Roseburg and needed to establish care with a new eye Dr. My insurance recommended this office so I went there. My first was great. Everyone was nice and helpful, they even helped me pick a new pair of frames that I liked.

Mar 31, 2021

Dr Gray is the most thorough, competent and caring Ophthalmologist ever to care for my treatment. I take medication that requires extensive yearly exams. Dr Gray has saved my sight, removed cataracts, treated eye infections, and accurately prescribed glasses as needed. Her staff is well trained and always courteous. You will be glad you chose her.

Mar 31, 2021

Very friendly and professional.

Mar 30, 2021