Andrea V. Gray M.D P.C.
Eye Physician and Surgeon
826 Reviews
They are always so attentive!
Dec 15, 2023
I always enjoy coming to your office. The staff is friendly and helpful. Dr. Gray is the best!
Dec 14, 2023
Efficient, courteous, comfortable atmosphere,thanks for taking good care of my old eyes.
Dec 9, 2023
I have the highest regard for Dr. Gray and her team. They are courteous and professional at every level and I have recommended them to all of my friends.
Dec 8, 2023
I would love to refer Dr Gray to others. But I know how booked she is and is not taking new clients.
Nov 26, 2023
Everything was fine and good!
Nov 17, 2023
Always pleasant, Always explains in plain language and always solves my problems with eyesight. She has been my Dr. since she started practicing in Roseburg.
Nov 12, 2023
I have been seeing Dr. Gray for 5 years at least. I have the greatest confidence regarding her professional care. Staff at the eye clinic are personable and professional as well.
Nov 9, 2023
You need to have better reading material in your waiting room. You need to do just 2 eye drops in each eye. 3 is way way too much.
Nov 4, 2023
Excellent service. Friendly and professional
Nov 4, 2023
Dr. Gray runs a very nice practice and all of her staff are very friendly and do their jobs well. Her office is conveniently located and is very pleasant inside. They seem to run on time and I have never waited long for my appointments.
Nov 1, 2023
The doctor was very thorough.
Oct 28, 2023
My eyes are always important to the team
Oct 25, 2023
I was greeted promptly upon arrival. Everyone I came into contact with was noticeably pleasant and easy to work with. Dr. Gray was cheerful and informative about my exam. I never had the impression I was being rushed.
Oct 20, 2023
Everyone is amazingly friendly and knowledgeable
Oct 19, 2023
Because I have no complaints. Everything was wonderful
Oct 14, 2023
Everyone is nice, knowledgeable and and everything is clean. I wished I'd come here sooner.
Oct 14, 2023
The overall design of your facility puts my mind at ease the moment I walk in the door. Your receptionist is very attentive and friendly. It's nice to be served on time and I also appreciate not being parked in a room as Dr..Gray keeps pace with her appointments. I find your exam procedures to be more thorough than my previous provider. I have every confidence we will continue our Doctor Patient relationship.
Oct 14, 2023
Normally i don’t make recommendations, but if asked, I would.
Oct 14, 2023
Everyone is always so kind and caring. I feel heard & valued.
Oct 13, 2023
All associates were very helpful and knowledgeable. I was treated with respect and courtesy though out the entire time of my appt.
Oct 13, 2023
I made an appointment with Dr. Gray for an eye examination , the staff was very helpful and pleasant . They scheduled me a time , and offered me the option to be on their call list for cancellations. they called me early. At the visit they were very friendly and helpful, they gave me the confidence that i was getting good care for my vision. Thanks Dr. and staff
Oct 3, 2023
Appointment time was quite a wait before getting in.
Sep 30, 2023
Excellent service and attention!
Sep 30, 2023
Personable & efficient from start to finish, without a lot of waiting.
Sep 28, 2023
Everyone I met at her office was extremely polite and seemed to care me and my concerns.
Sep 24, 2023
VERY HAPPY WITH THE CARE RECEIVED
Sep 23, 2023
I’ve been going to Dr. Gray for 20 years. In my first appointment she found a defect in my right eye. She sent me to a specialist in Ashland, Oregon who corrected the problem. If Dr. Gray had not found that defect I would have gone blind in that eye. She was also my wife’s doctor. My wife was an invalid and had trouble communicating. Dr. Gray was so kind and understanding of her problem. She treated my wife with such respect. I drive 1 1/2 hours to her office. There are many ophthalmologists within 15 minutes of my home. As long as I can drive or have somebody drive me I will go to Dr. Gray.
Sep 22, 2023
great people great service
Sep 18, 2023
Friendly staff clean office I really liked my visit.
Sep 15, 2023
always has a smile communicates well and pleasantly with clients. is very informative on what she sees
Sep 14, 2023
Excellent service and great care 👍
Sep 14, 2023
Professional Service, Great Staff, On time,friendly , clean and well arranged. Explained each step and possible alternatives without any pressure.
Sep 14, 2023
The staff was very professional found no flaws. Nice. Andrea arrives at #1. (a number 1 = one of the finest)
Sep 9, 2023
Andrea, you and your staff are the best. Very thorough in your exam and kind in the process.
Aug 26, 2023
For all the reasons below!
Aug 26, 2023
Have always appreciated the friendliness and professionalism of Dr. Gray and her staff.
Aug 26, 2023
Everyone was very nice and very helpful
Aug 25, 2023
Everyone is knowledgeable, kind, and goes out of their way to accommadate in any question I have.
Aug 25, 2023
Excellent eye care .. very professional .. friendly staff
Aug 25, 2023
I have been so pleased to be able to be a part of this clinic and to have received the excellent care and treatment from Dr. Gray these past couple of years. Such professionalism all the way around, from the front desk to the technicians, leading up to Dr. Gray and all her staff. Thank you so very much!
Aug 18, 2023
Friendly staff and top notch doctor! Dr Gray takes time to know her patients. Listens to concerns and clearly communicates your options.
Aug 12, 2023
The appointment was very efficient - staff friendly and hardly any wait time
Aug 4, 2023
Everything was done professionally and timely. Felt all staff were involved with assuring my visit was productive and that they cared about my health.
Aug 4, 2023
Dr. Gray gives me the time necessary to listen to me and answer my questions.
Aug 3, 2023
I was very impressed by how quickly the appointment went. Very friendly staff.
Jul 29, 2023
Fast , efficient , friendly, thorough.
Jul 29, 2023
Smart, kind, excellent doctor. Dr. Grady has taken care of my vision for years and she has all my confidence.
Jul 28, 2023
Dr. Gray always does a great job and is very thorough.
Jul 22, 2023
excellent service from front counter staff, technicians and doctor
Jul 21, 2023
Understanding and caring staff, extremely knowledgeable, intelligent, and kind doctor. On time schedule...
Jul 21, 2023
wait time was only a few minutes, eye exam was quit and very professional, and doctor was though and took the time to answer all my questions
Jul 21, 2023
Everyone was very kind and professional very much injoyed my visit I'll always recommend and continue going there 😊
Jul 20, 2023
all the staff there is awesome always have smiles on there faces as soon as you walk through the door and help you right away with any questions or concerns
Jul 18, 2023
I always recommend you for anyone that needs an eye Checku
Jul 15, 2023
The service was good, the people efficient and friendly, but the wait time for an appointment is looong if you don't sign up for next year while you are at this year's appointment.
Jul 14, 2023
Friendly and knowledgeable.
Jul 12, 2023
Dr.Gray and associates are the Best eye service in Roseburg! Thanks for the great job, everyone.
Jul 10, 2023
Very professional and nice staff.
Jul 1, 2023
I am seldom if ever asked for a referral, therefore it is unlikely that I would make a recommendation.
Jun 30, 2023
Fast service, friendly and professional.
Jun 28, 2023
staff all professional dr gray pleasant
Jun 22, 2023
Friendly staff, fast efficient service. Knowledgeable staff.
Jun 18, 2023
As I entered I was greeted immediately and cheerfully. I had no wait to check in and was called to exam almost immediately. The technicians doing the refraction exam were extremely caring and went beyond normal to ensure accuracy. Dr. Gray was welcoming and encouraging, did exam promptly, shared results with me and away I went. Very professional and enjoyable.
Jun 17, 2023
After the last two appointments (One year apart) I contracted Blethritis (sp?). I was prescribed a cream that corrected condition eventually. This condition is very painful & causes the eyelids to swell, turn red and itche badly. I my be allergic to some of the eye drops they use.
Jun 15, 2023
Courteous, professional and committed to care of patient.
Jun 15, 2023
Dr. Gray and her staff are efficient, thorough and caring.
Jun 15, 2023
From walking in the door to leaving, the office and the staff were friendly, welcoming, professional and efficient. Everything was quick, while comfortable. It was a much more positive experience than many medical office visits.
Jun 14, 2023
friendly staff, thorough exam
Jun 10, 2023
Best care you can receive
May 31, 2023
Great staff and appointments always go smoothly.
May 27, 2023
Dr Gray and her staff are all very efficient. I am pleased to be a patient at this office. You feel kindness from the time you enter the office until you leave.
May 26, 2023
Dr Gray takes the time to explain what is happening with my eyes causing changes in my vision.
May 18, 2023
Everyone was so friendly and efficient
May 10, 2023
excellent and professional
May 7, 2023
Pleasant and welcoming visit. Very efficient. I'm excited about the new frames I ordered and the curtesy I received from the technician.
May 6, 2023
Everyone was pleasant to me.
May 4, 2023
Always treated with respect and the staff is very professional and knowledgeable.
Apr 28, 2023
Very efficient and all were very kind.
Apr 27, 2023
a very professional office, Dr. Gray is always very friendly and kind, I have been going to her for a very long time.
Apr 27, 2023
Treated with respect and courtesy!
Apr 24, 2023
Professional and kind staff! Always a great experience. Dr. Gray is amazing! Thank you
Apr 22, 2023
Dr. Grey is very good . Friendly , helpful The office staff are great as well
Apr 20, 2023
Friendly and courteous service.
Apr 19, 2023
Hi, I called on Friday March 31 and got the regular answering machine message ..."I am with a customer...and office hours and that you would call back." I waited a few hours and left another message. No return call. I don't know if you were on spring break, etc. If you were on break please change your answering machine to reflect what is going on in your office. If not.....that is not good customer service.
Apr 9, 2023
I like that everyone is very thorough and professional.
Apr 8, 2023
I've been coming here for many years. Very professional and friendly staff. Very good about any questions regarding individual or Medicare insurance.
Apr 8, 2023
I heard you're not taking new patients so it would be pointless to recommend your office
Apr 7, 2023
God customer service, honest. Helpful . Caring
Apr 3, 2023
Dr Gray, is very knowledgeable, assuring, and thorough, when giving exams.
Mar 31, 2023
This was my first appointment with Dr Gray, I found the entire staff to be courteous and competent. I enjoyed meeting Dr Gray and am glad to be her patient.
Mar 31, 2023
Wait time was short. Everyone was friendly, helpful, and professional. Questions were answered. I like the large selection of frames to choose from and the help given in choosing one.
Mar 31, 2023
It was a very nice experience when I went to see Dr. Gray. As soon as you walk in the door, the lobby is beautiful, with a friendly receptionist. The lady who walked me back to do all of the measuring and having me read letters and such, was also very kind and knowledgeable. And of course Dr. Gray is very professional and she covered everything I needed answers to. She’s also a very nice person and you can tell she cares about her patients.
Mar 30, 2023
Nice to see Dr.Gray again. Very comfortable experience.
Mar 29, 2023
Everyone at the office was very nice and very helpful. I felt like they listened and offered good feedback.
Mar 25, 2023
Very good service, and very efficient. The OPTICIAN Chris is especially good. The only thing that gives me pause in recommending is the extremely long wait for an appointment.
Mar 24, 2023
I’ve been very impressed with the quality of service from the front desk assistance, exams and doctor(s). Very professional and personable.
Mar 23, 2023
Great service and knowledge.
Mar 7, 2023
Everyone in the office/ and those who attended me were great.
Mar 3, 2023
I got an early appointment from being on cancellation list. Check in and appointment was efficient and timely. Always like being with Dr. Gray. Got my prescription and picked out new glasses. I’m pleased.
Feb 22, 2023
You all are there for the good of your pt. And to go j. home happy I
Feb 17, 2023
Staff are are always friendly and helpful. No long waits. Dr. Gray is thorough and I trust her..
Feb 13, 2023
Other than it very hard to get appointments the service and personnel are very professional
Feb 10, 2023
Everyone is very professional and very friendly.
Feb 8, 2023
Service and staff is outstanding. In my opinion dr. Gray is far and away the best eye physician in ou community.
Feb 6, 2023
Andrea and her office are a blessing to our community. Very knowledgeable and professional. I appreciate her willingness to recommend Dr. Hoffman of Eugene as further diagnosis.
Feb 3, 2023
Explained what was going to happen with eyelids during surgery. With kindness
Jan 29, 2023
I don't remember the girl's name who did the 1st part of my exam but she was incredibly nice and knowledgeable. Also Dr. Gray was super knowledgeable and kind. Great visit!
Jan 22, 2023
Amazing customer service from start to finish!! Dr Gray and her employees are always friendly and helpful.
Jan 20, 2023
I received very good care. The staff was friendly and helpful.
Jan 19, 2023
Your and your team are very efficient in what they are doing. I don’t worry about the outcome. I will always come back. Love Dan Adkins
Jan 6, 2023
Very professional, friendly, thoughtful staff.
Jan 4, 2023
Dr. Gray and her staff were all very friendly and helpful. I was informed of each step of the exam, which I greatly appreciated. The office waiting room is light and spacious; there is a lot of space for patients to sit comfortably. The atmosphere was very positive.
Dec 17, 2022
Very thorough testing. Everything was explained. Friendly staff. This was the best optical appointment I've ever had.
Dec 10, 2022
The Doctor and Staff are always friendly and professional. The facility is clean and organized.
Dec 9, 2022
Excellent customer service and care quality
Dec 8, 2022
Great service in n out gone thanks.
Dec 5, 2022
Took the time to explain what the plan is and a great personality
Dec 2, 2022
everyone was very friendly and importative
Dec 2, 2022
Very friendly and polite. Explained issues I'm dealing with.
Dec 1, 2022
Very professional staff..Met all my expectations Looking forward to my next visit.
Nov 17, 2022
Everyone I spoke to was nice and helpful.
Nov 12, 2022
Dr. Gray's office staff is always ready to welcome you. The atmosphere is relaxed, professional and very comfortable.
Nov 11, 2022
Friendly, polite staff. Dr. Gray is thorough and personable. Optical department is not pushy & very helpful.
Nov 9, 2022
Dr Gray is friendly, professional and meticulous in her dedication to each patients care. All staff are professional and courteous.
Oct 26, 2022
Professional personnel and friendly environment.
Oct 26, 2022
Wonderful staff - fast -friendly- and efficient !!!
Oct 25, 2022
I leave Dr. Gray's office with the belief that my optical needs have been met. She suggested a procedure she felt wouold improve my vision, and it did.
Oct 24, 2022
I was greeted courteously by everyone I came into contact with. Each and everyone introduced themselves and addressed me by name. Everyone appeared to have understanding, and be in control, of any service they provided me. At the end of my exam my results were explained to me by Dr. Gray. I was given an ample opportunity to ask any questions I might have had. I felt the entire appointment was performed expeditiously without ever being made to feel rushed. I liked it.
Oct 15, 2022
I have been going to Dr Gray's office forever. The entire staff are friendly and very knowledgeable. And Dr Gray is amazing !!!
Sep 28, 2022
Staff are courteous, friendly, and very helpful. Facility is clean and welcoming.
Sep 24, 2022
Dr Gray is exteemly easy to talk with, she also explains any concernes brought to her attention. Thhe office in clean and well organized. I look forward to having the opportunity to discuss with Dr Gray surgery to raise my eye lids (blepharoplasty).
Sep 23, 2022
If someone was looking for eye care, I would enthusiastically recommend your practice.
Sep 23, 2022
Really great personal care!
Sep 23, 2022
Always very nice and proficient!
Sep 21, 2022
Everyone is so kind and understanding with all of my kids needs. Whether it's appointments or Chris constantly having to adjust glasses for us..
Sep 17, 2022
Customer service is exceptional
Sep 16, 2022
Very little wait time, would recommend office and Dr Gray.
Sep 10, 2022
Timely, courteous,and Dr. Gray and their glasses order desk took care of all my questions.
Sep 9, 2022
We were treated very friendly and quickly. They were very thorough.
Sep 7, 2022
This was my first visit. They seemed to be very concerned for my condition. Helpful and courteous!
Sep 3, 2022
Very friendly staff & informative visit was on time thank you
Sep 3, 2022
Friendly, professional and caring
Aug 11, 2022
The entire staff is friendly and helpful. We are always treated wonderful during our appts or when we pick out glasses. Everyone is very knowledgeable.
Aug 5, 2022
Dr. Gray and her staff are very professional. I completely trust Dr. Gray's assessment of my vision health. She has a large selection of eyewear backed by great staff. I highly recommend this eye care professional.
Aug 5, 2022
Procedures fully explained. I was treated as the most important person.
Jul 30, 2022
service is slow , was expecting the operation at the appointment ? too man scheduling
Jul 21, 2022
Friendly office who seem to work together for the best outcome for the patient.
Jul 15, 2022
Very nice office, staff and service.
Jul 5, 2022
The staff has been friendly and helpful when ever I had a question. They were able to put me at ease when it came to explaining the procedures.
Jun 29, 2022
I really like Andrea Gray MD and Staff professionalism. They make you feel like it no problem helping with your eye exam and glasses! Thanks
Jun 22, 2022
great personal, very liked
Jun 17, 2022
Everyone was very pleasant as well as businesslike and efficient. My visit was very pleasant.
Jun 11, 2022
Been a patient with Dr Gray for over 10 years. Excellent Service, thorough, complete explanations, fine surgery, best aftercare, and a great staff. One can not ask for more.
Jun 9, 2022
Jessie the assistant was beyond amazing and so patient with my 5 year old daughter. The accommodations she made for Lila to feel comfortable for her first eye visit ever went above and beyond anything I had expected or hoped. We laughed and had a wonderful experience. THANK YOU JESSIE!!
Jun 8, 2022
Dr. Gray and her staff are very professional and I have the upmost respect and confidence in their abilities. Thank You!!! Renee Cloud
Jun 8, 2022
Staff was very friendly and professional.
Jun 7, 2022
Friendly staff. Very professional and helpful.
Jun 6, 2022
I will definitely be back. This is definitely the best experience I've ever had in an optometrist office. You guys were wonderful.
Jun 5, 2022
I always receive professional service in Dr. Gray's office. Her staff are friendly and efficient. I am very happy to be a patient of hers for over 15 years.
Jun 3, 2022
Thank you for your insight on my problem. I used the Cliradex last night and I can see the difference. I will continue this process. Thank you, again.
Jun 2, 2022
Helpful and professional.
May 29, 2022
Dr. Gray and her staff are absolutely wonderful. They respect their patients' time and are thorough in their examination. I feel cared for and supported in ensuring my eye health with this team.
May 28, 2022
Dr. Gray has always been excellent in her care for my eyes. I've always taken for granted that all was in order, and she has been very thourough in my examinations. Whatever the issue, has been dealt with in an expediate manner, and I appreciate very much.
May 28, 2022
so far, so good, waiting for new glasses
May 25, 2022
Dr Gray and her staff are very thoughtful and professional.
May 25, 2022
I want to thank your office for getting me in to see a doctor so quickly.
May 25, 2022
Office staff is very friendly and helpful..Nice having appointment information on E mail.
May 20, 2022
I got an appointment to be seen, had a basic exam and then was told that they couldn't see me again as the provider was leaving and the remaining provider was not taking new patients. Given the option, I would have chosen to see some one else IF I'd been given this information ahead of time.
May 16, 2022
This is a professional and friendly office. Everyone was helpful, made good eye contact, and made me feel welcome. I am sorry to hear my Dr Ericson is moving to be closer to family, and hope I can switch to Dr Gray when she has an opening.
May 14, 2022
Other than having to wait for quite a while for a new costumer’s appointment, service was very good.
May 13, 2022
Great professional staff!
May 12, 2022
Very inviting experience, I did not feel pressured or hurried during the testing . I had a very good outcome. they made sure I understood all the information that pertained to me.
May 11, 2022
The professionalism is top-notch! Will always go here for my eye needs! Each person was very approachable and helpful!! I arrived early, since my fiancée had appt before me. They helped me way before I was scheduled since they had time and my paperwork was already filled out:
May 10, 2022
Service was timely, thorough and welcome and the low score is not about that. My families provider, Dr. Erickson, is leaving the practice. When my husband had his annual appointment, he was signed up to switch over to Dr Grey's practice, but my daughter and I were not and told to call back every few months to see if a new provider has joined the practice or if Dr Grey has availability. I would like to see the same provider as my husband and this is the only practice on Roseburg taking our insurance. So it's a little frustrating to have to with at being allowed continuous care.
May 4, 2022
It took a long time to have an appointment, but was very thorough. They have a nice variety of frames and options.
May 2, 2022
I am unhappy that you are enforcing the mask mandate. Yes, I am aware of the law. No, I don't care for your excuse.
Apr 30, 2022
Jessica was very professional and fun to talk to. Dr.Gray I have been going to her and she is very personal regarding my health.
Apr 29, 2022
Dr. Gray and all the staff were very nice n professional and truly helpful.
Apr 29, 2022
I would of said 10, but I was sitting in a room waiting for Dr Gray way too long. I could hear her with someone chit chatting and it was irritating. I was late for another appointment. My appointment with Dr Gray was 9:45, and I didn’t get out of there until 11:30.
Apr 28, 2022
I sometimes get in trouble for recommending some one or place so I just don't recommend anymore.
Apr 28, 2022
My eyes needed to be dilated for an exam. I asked if I could drive after the exam. The response was my upclose vision was compromised but driving would be ok. By the time I left my eyes were still dilated. My vision was impaired by the glare of the day. I drove home but it wasn't comfortable. I had to hold my hand up to reduce the light and tried to squint to clarify my vision. It's my opinion that clients with dilated eyes should have a driver to get them home after the appointment.
Apr 27, 2022
Everyone was very professional and very nice
Apr 23, 2022
Well wasn't too happy with the fact that the Dr repeated things from last visit so charged me for a copay for this visit for an exam that was supposed to be free.
Apr 21, 2022
Staff are professional and friendly
Apr 19, 2022
Everyone was very kind to me. Glasses came fast and they are great.
Apr 19, 2022
Dr. Erickson immediately slid me into an open time slot, so I was seen within an hour of having vision issues indicating a detached retina. And then hooked me up with his favorite retinologist for a stabilizing procedure 30 minutes later!
Apr 19, 2022
If you want the best eye care in Oregon you will find no better than Dr. Andrea Gray of Roseburg, Oregon for optimum expert eye care!!
Apr 13, 2022
Nice and welcoming office!
Apr 12, 2022
Everyone in this practice I’ve had contact with us knowledgeable, helpful, friendly, fast and efficient.
Apr 8, 2022
A pleasant and prompt office visit. Large selection of frames as well.
Apr 8, 2022
Every one very polite and nulidgible
Apr 7, 2022
I have been very happy with services at your office and with Dr. Gray. She will refer me for services for low vision to assist me with reading.
Apr 5, 2022
the staff was on time, no waiting. Have had issues with prisms. Seems to have been worked out. Will see when the new glasses arrive. Thank you for using my last frames.
Mar 31, 2022
Great Doctors and staff.
Mar 31, 2022
Inviting office space and welcoming and friendly staff.
Mar 30, 2022
Was seen at appointed time by very courteous friendly staff and drs.
Mar 27, 2022
The staff are very friendly, was a very pleasant experience.
Mar 22, 2022
Nice office very friendly office staff waited a little past my appointment time.very efficient and thorough the optician was very helpful no sales pressure. Thank you
Mar 19, 2022
Dr. Gray listened to all of my concerns and addressed each one. She explained treatment options that gave me hope for the vision problems I was experiencing. She did not make me feel rushed and was very thorough. I highly recommend her care.
Mar 18, 2022
Dr. Erickson is knowledgeable and pleasant. He also accommodated my request for additional services beyond my scheduled appt. needs as I have long travel to each appt. All staff were friendly and efficient.
Mar 18, 2022
Yesterday was my first visit to Dr. Gray's office. She, and her associates, will be my eye care professionals from here on out. I arrived at Dr. Gray's office a few minutes before my appointment. The front desk folks were friendly and made me feel welcome. The young lady who helped me was very happy that I had downloaded and completed my paperwork ahead of time. My appointment began with another young woman who conducted some tests on my eyes. She was friendly and professional. She engaged me in chit-chat which I always appreciate. I prefer my medical professionals to be friendly and not rigid. Dr. Gray was the next to see me. I went to high school and college with Dr Gray. She has always been exceptionally bright and friendly. She answered my questions and took the time to listen to my thoughts and concerns. I have the utmost confidence in Dr. Gray, and she will definitely be my eye doctor from here forward.
Mar 16, 2022
Professional, possitive, and supportive.
Mar 13, 2022
The office.staff were friendly and helpful. I Was seen one my appointed time. Dr Gray was very helpful and thorough with my exam.
Mar 11, 2022
Very professional, friendly, & informative
Mar 10, 2022
Visited for a routine eye exam. The staff was courteous and professional. Questions I had about the equipment and exam were answered. I was very pleasantly surprised by the interior of the office. The building exterior is good but the lobby was both grand and comfortable.
Mar 10, 2022
Everyone in the office is very good at their job! I always feel well cared for and welcome.
Mar 4, 2022
Everyone was very kind and friendly and professional was impressed how knowledgeable everyone was great people great place
Mar 3, 2022
Very quick to respond when there is a possible emergency…DR. Gray was very understanding.
Mar 2, 2022
Enjoyed the experience, thank you.
Mar 1, 2022
Very thorough exam and thoughtful advice and recommendations.
Mar 1, 2022
Reception was much more organized and prepared for my visit compared to last year and I did not have to wait at all! Everyone is always very friendly, helpful and efficient!
Feb 27, 2022
Everyone was very pleasant to me and listened to my concerns. I’m very pleased with the service I received from Dr. Gray and her Staff.
Feb 25, 2022
Appreciate the online opportunity to provide feedback....think it can be helpful as well as saving staff time.
Feb 25, 2022
I can't ever imagine trusting another Dr with my eye care. Dr. Gray is so thorough, complete, and compassionate. Checking and double checking. Like the title says, a 10.
Feb 24, 2022
Felt rushed. Dr. Seemed disinterested, just wanted to hurry me through. Girls at the front counter not personable or helpful. Aweful experience. My exam wasn't explained very well. My eyes were dilated and nobody talked to me about sunglasses.
Feb 24, 2022
This was my second visit, and I'm extremely satisfied with Dr. Gray and her staff. I learned of a simple solution for the eye problem I was having and have begun self-treatment with a product I was able to get from Dr. Gray's office.
Feb 17, 2022
Almost everything was great about my visit except that my eyes were dilated and I was sent out the door without any eye protection. This caused serious issues in my driving ability to see. This could have caused an accident but thankfully I made it home safely.
Feb 17, 2022
My experience in office was great. 0 issues. The number of reminder emails and texts borders on harassment. Especially when I had an appointment yesterday and get two texts and an email today that I'm overdue.
Feb 17, 2022
I have been a patient of the practice for a while now and am very pleased with the knowledge and professional of Dr. Gray and her team. Processes are explained before they start so I know what is happening and why in my exams. I highly recommend Dr. Gray and her team.
Feb 10, 2022
What a wonderful experience and my eye issue is getting better already thank you so much
Feb 9, 2022
This was my first time here as Dr. Wilson retired a few years ago and I've been without eye care for about 10 years. Each person was very professional and courteous to me and it's a big relief to be able to have someone help me with my vision care.
Feb 8, 2022
The office/store area was impressive. I didn't quite expect it. Though the receptionist/intake lady was a tad stiff, almost impersonable. Professional, but not really welcoming. I was totally offended by the first sheet of paper that covered the mask BS. You people put way too much emphasis on the mask wearing and covid 19 scare tactics. It was quite obvious that your company is totally uninformed about the masks and covid. Good Lord, how long must this BS continue? Show me one peer reviewed study that shows masks prevent you from contracting a virus, any virus. Show me one study that shows covid virus has been isolated and proven to exist. Ok, anyway, the young lady that did the testing on my eyes was personable enough and I enjoyed her interaction with me. When putting in the dilation solution, she didn't tell me how long it would take for it to work before the Dr. would be in to see me. I almost had an instant headache after she put the drops in, though I didn't get a headache, there was a tightness felt. Then I was surprised that Dr. Gray did not attend me, but some other doctor. He also was not very personable, but there to do a job. Stiff and very formal. Geez, what's going on in this office? The feeling was like I was in a production line. Get them in and get them out. Like everyone is a number, not a real person. Or is this the treatment people who are on OHP receive? Private insurance holders are welcomed. The salesman for eyeglasses was nice and personable, but seemed to assume that as a OHP holder, that I was only able to afford the "budget" selection of frames. At $200 for the script and frames, I don't' consider that "budget" friendly. Of course I haven't had to buy glasses for 30+ years, so I guess $200 is supposed to be reasonable. I actually need several pairs, but I wasn't expecting that price tag, so I'll have to wait a month before purchasing a second pair. I will need to do some price shopping before I commit to buying from your store again.
Feb 2, 2022
The front desk was friendly and easy to work with as I checked in and out. Dr. Gray was professional but friendly and very knowledgeable. She was able to answer all of my questions. Dr. Gray's assistant, I believe her name was Jessica but not sure, was efficient, energetic, and very friendly.
Jan 20, 2022
Friendly staff. Didn't have to wait long in the lobby or waiting room before being seen
Jan 16, 2022
I was very pleased with the positive COVID protocols and the friendly staff. The services were provide with smiles and professionalism with my leaving with no questions.
Jan 11, 2022
Great employees and wonderful doctors
Jan 7, 2022
Jessica was excellent once again for my visual field test. She is just delightful, friendly and makes you feel at ease. It was a pleasure to see her again!
Jan 6, 2022
I was treated with utmost professionalism. I was impressed with all of the up-to-date procedures that were used
Jan 4, 2022
Been other places came back to Dr Grey best around friendly helpful .
Dec 24, 2021
I felt like my appointment was ran through extremely fast and was not listened to very well at all with the issues I was being seen for.
Dec 24, 2021
I had an excellent experience with Dr. Gray and highly recommend her. Will certainly go back.
Dec 24, 2021
I like the great professionalism of Dr. Gray and her staff. I also appreciate the cleanliness and care they take for the COVID.
Dec 22, 2021
Very imptesively run office. Our wait was minimal and I felt very well taken care of.
Dec 18, 2021
The lady that did all my eye testing was so nice!!
Dec 10, 2021
Great doctor, Dr. Gray and staff
Dec 8, 2021
I was so very pleased with the service I received and did not expect the full treatment on my first visit. Both the doctor and the technician were very thorough and I appreciated the care I received. Thank you so much and I'm looking forward to my next visit.
Dec 1, 2021
the assistant was so friendly, and I felt like she was knoweleable
Nov 24, 2021
Very professional staff, and plan on recommending to all my friends.
Nov 24, 2021
From the receptionists, to the medical assistants, to the doctor that saw my case....all are extremely professional, friendly and put me at ease. They all answered my questions promptly and with knowledge. I've been a patient of Dr Gray's for years and perfection of service has grown and kept up with science. They take all the time needed to do it right, get the exact diagnosis, and eye treatment. I never felt rushed or just a number. 5++ Stars!!
Nov 20, 2021
Good staff. Nice offices. Competent care. What more could you want?
Nov 14, 2021
Learning I had Glaucoma I was going to another eye doctor for treatment and was not getting better (eye pressure not going down) I prayed as what to do and in the middle of the night, a voice told me in a dream, to change doctors, I went to Doctor Erickson and in 8 days he had my pressure down to almost normal. Praise God for answered prayer.
Nov 13, 2021
Everyone was friendly, great Doctor,. I would highly recommend your office.
Nov 11, 2021
I always recommend your place to my friends and others you’re there if my eyes change and in need of care! Thank you!
Nov 8, 2021
It went as I thought it would. Very pleasant.
Nov 6, 2021
always a pleasant office to visit
Nov 5, 2021
The office got me right in
Nov 4, 2021
Friendly, competent with good service. Chris, the optician, provides especially good service for picking frames, lenses, adjustments and repairs.
Nov 4, 2021
I was surprised to find out that progressive lenses would cost me $520. In today's economic landscape I would think that there would be a more affordable option provided so that business would not have to go elsewhere.
Oct 29, 2021
The office atmosphere was great, check in smooth, tech was efficient, but could have explained more to my thirteen year old daughter about what was going on. The doctor Erickson, seemed rushed, and angered me when his response to my question about my daughter’s vision was, it really doesn’t matter.
Oct 28, 2021
The staff is very good. Professional, and understanding.
Oct 20, 2021
That’s why I make my appointments early in the morning because I can go in and out
Oct 15, 2021
Overall this was a better experience than the last eye doctor I went to in town. But I felt that since I was receiving text updates about the upcoming appointment it would have been nice to also let me know that I need to bring my current set of glasses to the appointment along with notifying me that my eyes would be dilated so I could have arranged for someone to take me. Also since your vision is not at its best after being dilated, frames should be picked out before this, that way you can actually see what you are going to be wearing for the next year. Also the tech doing my exam touched several pieces of equipment including the computer keyboard and mouse without any hand hygiene and then touched my eyes. Just some opportunity for improvement. My glasses have not arrived yet so I cannot speak about the quality of the frames or lenses.
Oct 12, 2021
Dr. Dauer was attentive and helpful. I also was impressed with her male nurse who went above to clean the wax out of my ears
Oct 12, 2021
Excellent service from start to finish!
Oct 4, 2021
Dr gray and staff are very courteous and professional.
Sep 29, 2021
Dr Gray is amazing. The staff is friendly and knowledgeable.
Sep 24, 2021
The office was able to fit me in, when there was a appointment gilch. So helpful.
Sep 16, 2021
Excellent staff. Felt very informed and included in the process. The procedure was flawless.
Sep 16, 2021
The woman at the front desk was unpleasant. Either she was having a bad day or is just not a good person to be the 1st & last experience in the office. When she asked who was primary on my insurance & I said that I didn't know, she gave me a what-kind-of-idiot-are-you look. I explained that my husband & I are both self-employed & that sometimes he's primary & sometimes I'm primary. I suggested that whoever is listed first on my card is primary. Additionally, the male Dr (can't remember his name ...not even sure he introduced himself) didn't even mention if I needed glasses. When I was checking out, the lady at the front desk asked if I wanted to meet with one of the optometrists (or whoever the people in the front near the glasses are) & I was like "do I need glasses, the Dr didn't mention the word glasses even once when I was in my appointment. With that said, the woman who I was first, the one that does all of the "1 or 2" & other vision tests, was very pleasant. Honestly, I didn't know that she wasn't the eye doctor until some guy came in. Definitely won't be returning unless I see Dr Gray.
Sep 15, 2021
I love this office even more than ever. Jessica is an awesome young lady that has something nice to say as she greets each patient. She is an asset to your office for sure!
Sep 14, 2021
Thank you for getting me ASAP as I had brief loss of vision in the upper half of my eye from Amaurosia fugax, the equivalent of a TIA. That diagnosis got me an MRI yesterday one of several diagnostic tests for evaluating a mini stroke. Brandon was great in answering all my questions and concerns. Larry Broeker
Sep 9, 2021
Friendly, knowledgeable staff!
Sep 4, 2021
Dr. Gray is an exceptional physician. The office is very inviting and professional. The staff is polite, helpful and friendly.
Sep 2, 2021
Excellent, professional service from the staff, the assistant and Dr. Erickson. Couldn't be happier.
Sep 2, 2021
Everyone was very nice, it was a pleasant visit.
Sep 2, 2021
The staff was very friendly and kind. The examination was VERY thorough and I was able to get the correct prescription.
Aug 27, 2021
Appreciate the courtesy and warmth of everyone!
Aug 27, 2021
Physician and Staff were very friendly and professional
Aug 26, 2021
Professional , knowledgeable, courteous!
Aug 25, 2021
Dr. Erickson found the problem, which I have suffered for over 5 years. No other doctor could find it. The problem can be fixed and I am so pleased.
Aug 19, 2021
Very friendly! Quick, efficient ,and professional! Amazing experience! 10/10!
Aug 14, 2021
Dr. Gray and her staff are great. However the people checking us in and out are not very friendly or nice
Aug 14, 2021
Pleasant staff. Dr Erickson had been recommended by a friend & was professional & appeared knowledgeable. Unexpected experience beyond my deductible was called “refractory charge” but not explained.
Aug 11, 2021
The girls doing the work in the back did an excellent job and were very friendly and personable. The girls up front were professional and efficient.
Aug 11, 2021
Your staff is warm, friendly, and incredibly helpful. Everyone is efficient and caring.
Aug 9, 2021
Dr. Gray and crew are very thorough.
Aug 5, 2021
The staff and Dr Erickson were very professional and would not hesitate on returning and bringing my wife.
Aug 3, 2021
Your staff is always courteous and friendly. Dr. Gray has been a treasure to my husband for at least 14 years. I am new and really am blessed she is our dr. God bless all🙏🦋
Jul 29, 2021
Very good doctor and her associates were friendly and professional! They care for how their patients eye needs! I would definitely recommend them to anyone!
Jul 29, 2021
Very professional !! Pleased.
Jul 24, 2021
I had no problem with the doctors however your staff is another story. When I said I could not afford glasses right now your receptionist said you have ohp. The man directly said loudly I didn't qualify, and a customer waiting for glasses started laughing at me. Being on ssd and living below poverty level i have enough on my plate than having to deal with this...Cindy Newsom
Jul 21, 2021
Jessica is always wonderful at assisting us and getting us prepare to be checked by the doctor. Dr Andrea as usual very professional and kind. Great service
Jul 9, 2021
New patient! Excellent office! Very professional and nice people. They have 2 separate opticians who sit out front just to assist people with glasses. Chris was amazing and extremely helpful.
Jul 9, 2021
Dr Gray and her staff are professional, caring and provide excellent healthcare. I recommend them to everyone I know.
Jul 9, 2021
Excellent doctor Helped me see better
Jul 9, 2021
Very good and thorough. Have been going to Dr. Gray for years and never any bad issues.
Jul 8, 2021
Dr Gray has provided excellent service to me for something like 15 years. She performed two cataract and lens implants that changed my life. Very professional and friendly.
Jul 8, 2021
Was great,thank you so I can’t get rid off this unless I type a whole lot more that crazy
Jul 6, 2021
I misunderstood that the cataract surgery was not going to be done to both eyes over the two month period. I learned that after I made a phone call questioning the schedule that I had.
Jul 2, 2021
Tech was great and thorough. Dr.Erickson spent about 2 minutes with me,and Had very little or generic information to give me about my results or symptoms.
Jul 1, 2021
Very professional office. Took time to explain things I had questions about & worked with me in choosing glasses that fit my face.
Jul 1, 2021
I would go no where else for eye care than Dr. Gray's office.
Jun 30, 2021
The staff was helpful and pleasant to deal with
Jun 26, 2021
Helped me as a walk in when I needed help. This was so appreciated.
Jun 17, 2021
You have a very good staff. I will never go anywhere but to you and your staff. Bravo!
Jun 10, 2021
Every one was so nice. Thank you
Jun 9, 2021
Just a fantastic practice. From start to finish it was a great experience.
Jun 4, 2021
Friendly, efficient, professional, and timely --
Jun 4, 2021
Very friendly, did a through exam, answering all my questions. Making me feel relaxed and understanding what they were looking at. I would recommend them to my friends and family.
Jun 3, 2021
Very nice from building to personnel
Jun 3, 2021
Jen, the Tech, is a very personable, efficient , knowledgeable, and efficient young lady. Loved her bubbly personality!
Jun 2, 2021
Great service, and all the staff is very friendly
Jun 1, 2021
My eye appointment was very pleasant. The staff was friendly and helpful.
May 29, 2021
Great experience! All the staff were very kind, caring, friendly, and helpful. Great job!
May 29, 2021
I don't understand why the mask that I wear to the Cancer Center and to my other doctors appointments is not good enough to wear in this office
May 27, 2021
I could see immediately from start to finish I was in good hands, I very much appreciated the professionalism of doctor and staff.
May 27, 2021
I had a miner problem with my eyes and you took me in the nest day. The front desk was very pleasant and the doctor was knowledgeable and helpful. I certainly will come back for a check up.
May 26, 2021
I was very impressed with everyone I had contact with! All staff were very professional, courteous and informative! From the front desk office staff, Jessica -technician and Dr. Erickson! Thank you all for your outstanding service to myself and wife(Wendy, who came in the day before). Sincerely, Keith Cooper
May 22, 2021
From the moment I walked into the reception area I was treated with respect. The technician that did my vision test was totally engaging and obviously loved her job. My interaction with the doctor was very comfortable and informative.
May 21, 2021
Friendly staff great all around experience. I have a lot of confidence in Dr Gray.
May 21, 2021
Beautiful facility, wonderful technicians, and very informative doctor. Would recommend to anyone!
May 17, 2021
I've always found Dr. Gray to be very accessible, personable and professional. She' great
May 16, 2021
This is my first time using Dr. Greys office. Overall a very pleasant experience! Dr. Found my eye care place in Roseberg.
May 13, 2021
Excellent experience. Staff and doctor were very helpful and professional.
May 6, 2021
Friendly, professional, not a long wait to be seen. Overall positive experience.
Apr 24, 2021
Very professional yet you feel like family. Ver
Apr 23, 2021
I did not appreciate the judgey comments from Dr Gray about my choice about the Covid vaccine. It’s no one’s business whether I do or do not, and I don’t have to explain that to anyone. I feel like it was completely inappropriate for her to even ask me.
Apr 21, 2021
Very professional but yet very friendly !! I great care. I will recommend your office any chance I get.
Apr 16, 2021
I switched to this office because my old optometrists office was not welcoming, I’ve left there crying from how they’ve spoken to me. I was really impressed with the glasses consultants kindness and had a great experience here.
Apr 16, 2021
On time, professional, pleasant staff, thorough and efficient.
Apr 7, 2021
Everyone was very nice and answered my questions. Through eye exam. I was very pleased!! 😃
Apr 7, 2021
My husband and I recently had our first eye exams and frame replacements in town. I chose Dr. Gray's location, and am glad I did! We haven't stopped complimenting their friendliness, helpfulness, and efficiency since we left.
Apr 6, 2021
I saw Dr. Erickson as an emergency oncall doctor for my opthalmalogist who was out for another 10-12 days, and Dr. Erickson is very professional and courteous, and was genuinely concerned for me. I greatly appreciate having an advocate of Dr. Erickson's caliber, and I am grateful for his input and care. I highly recommend him!
Apr 5, 2021
Fantastic office full of professional and friendly staff
Apr 2, 2021
Dr. Gray and her staff have always been efficient and responsive. They put the patient at ease and are friendly.
Apr 2, 2021
Dr. Gray and her staff are top notch!
Apr 2, 2021
I was unimpressed with the service that I received on my visit. The woman who helped me hardly spoke to me nor did she explain that she would be doing most of the exam not the Doctor that I had made an appointment with. I was somewhat confused. My other eye Doctor always did the whole exam. I would expect that with a new patient you would explain how their operation worked. Very dissappointed. The doctor himself was nice he spent about 10 minutes with me checking out my eyes and then moved on. When I went to look at glasses no one approached me to see if I needed any help I walked around for about 10 minutes then left.
Apr 1, 2021
I found the staff to be competent, friendly, and efficient.
Apr 1, 2021
I just moved to Roseburg and needed to establish care with a new eye Dr. My insurance recommended this office so I went there. My first was great. Everyone was nice and helpful, they even helped me pick a new pair of frames that I liked.
Mar 31, 2021
Dr Gray is the most thorough, competent and caring Ophthalmologist ever to care for my treatment. I take medication that requires extensive yearly exams. Dr Gray has saved my sight, removed cataracts, treated eye infections, and accurately prescribed glasses as needed. Her staff is well trained and always courteous. You will be glad you chose her.
Mar 31, 2021
Very friendly and professional.
Mar 30, 2021
Fast, friendly, efficient! Great group.
Mar 30, 2021
Summer is a very competent and very gracious front desk personnel. She was able to arranged an appointment for me just within an hours wait. Dr Erickson is an exceptional eye specialist. He spoke with a kind voice, and explained everything to me regarding my eye health. He allowed me to make my own decisions on how to proceed with my treatment. I am very very confident to have Dr Erickson perform my eye surgery to correct my vision. I am grateful for his expertise and professionalism and personal indignity. Looking forward to a successful patient and doctor relationship. Last but not the least a special mention to Beka. She was efficient and respectful. She made me feel very comfortable and welcomed. She is a true asset to your clinic.
Mar 24, 2021
My daughter was referred for a lazy eye. She’s 5. Feels like the office is not very kid friendly. Felt rushed out after the exam. I’m not even sure what my daughters issue is, but I was sent out to order frames.
Mar 23, 2021
Very friendly and knowledgeable staff! Felt very comfortable and happy with my eye exam.
Mar 23, 2021
I was completely satisfied with your services except for the fellow who taped my old glasses until I get my new ones. They are very out of whack now.
Mar 18, 2021
I wasn't told that I needed treatment in both eyes. Heard it from the receptionist in a later scheduling phone talk. Kinda caught of guard.
Mar 17, 2021
Pleasant people to deal with.
Mar 16, 2021
I always feel comfortable when I go in for my exams. They are very professional and competent.
Mar 13, 2021
Felt wonderful for the kind care that I got there. Everyone is over the top personable and knowledgeable.
Mar 12, 2021
All the staff were professional, cordial and efficient.
Mar 11, 2021
this dr. has been very good to me over the last 8 to 10 years. caught problems and remedied them
Mar 11, 2021
Professional service, classic showroom, prompt attention, rapid appointments.
Mar 11, 2021
I alway get great service . She always explain what I have to do to protect my vision!
Mar 10, 2021
Andrea and staff will take care of you.
Mar 7, 2021
This was our first visit to this office. The welcome was professional and warm. Loved the office set up. The staff was efficient, respectful of our time and helpful with it our questions. I'm so glad to be a patient here.
Mar 6, 2021
excellent and efficient service
Mar 5, 2021
Everyone here is always do helpful, appointments are quick without tons of just sitting and waiting, and they were all practicing covid measures so we felt safe the entire time.
Mar 3, 2021
We scheduled an appointment for contacts months ago. When we arrived, the office was clean and looked nice. The receptionist was helpful at first. My 13yo daughter was taken back and I chose not to go, however I asked later to go back because I was concerned they weren’t doing a contact lens exam. I was told by the receptionist that she’d let them know, which led me to believe the appointment was not scheduled as requested. It spiraled downward from there. My 13yo had her eyes dilated without my permission, I was told I couldn’t go back with my minor child due to covid, and she left with no contacts, no glasses, and we were told she couldn’t even receive them until they talked to her previous eye dr about what lenses she’s tried in the past. I’ve worn contacts and glasses for 35 years and have never had an eye dr not give me contacts because they didn’t have a note from a precious doctor. And further, I scheduled a contact exam and if that’s what was needed, they should have contacted previous dr themselves prior to our appointment. I even rescheduled to get her in sooner and explained that her glasses broke and she needed contacts right away so she could see. I was repeatedly told they couldn’t give us anything, but then after returning for a print out of her glasses rx to purchase some elsewhere, they called 10 Minutes later to tell me “we found a pair of contacts she can have. Does she know how to put them in, because we can’t help her.” I do not recommend this place at all, sadly. I’m sure the doctors are great and I was excited about an ophthalmologist rather than an optometrist but due to the front desk staff, I will not return.
Feb 27, 2021
Nice visit with friendly folks with the skill to preform the duties timely
Feb 25, 2021
The assistant was an absolute pleasure to work with!
Feb 22, 2021
Appt on time...great staff...efficient and makes me feel welcomed...cover all bases with eye care. Thank you for being there! Georgia
Feb 21, 2021
it was a pleasant experience. all personnel were very nice and professional..
Feb 19, 2021
Dr Grey is always thorough and takes care of all my vision issues. Chris as always takes extra care in helping me pick out my frames and getting them fit perfectly. He goes out of his way to help everyone
Feb 19, 2021
I think Dr Gray is an excellent Doctor
Feb 18, 2021
Everything was explained to me so well. I was encouraged to ask questions. I also like the very large selection of frames.
Feb 17, 2021
I've been a patient of Dr. Gray's for over 9ys and have recommended many of my friends. The staff is always friendly and professional. The Dr is wonderful. If you need eye surgery, she has the hands of an artist. I strongly recommend Dr. Gray and her team.
Feb 17, 2021
The staff and doctor were very nice, patient, and polite.
Feb 16, 2021
I had a great experience with my new eye Dr. Both the assistant and the Dr. made me feel very comfortable and answered all my concerns. Both extremely professional. Look forward to seeing them both again at my next appointment.
Feb 16, 2021
Spacious nice waiting area with big selection of frames. Helpful friendly staff.
Feb 13, 2021
Great experience as always. Very professional and truly caring people
Feb 12, 2021
This was my first visit and everyone was friendly and welcoming.
Feb 12, 2021
Support team is so nice and helpful and Jessica is awesome... real delight!
Feb 11, 2021
The support team in this office is always friendly and helpful and Dr. Gray is the best!
Feb 10, 2021
I was referred to Dr. Gray by family & friends I have seen Dr. Gray once for initial visit & her technician for pre-op. I have my cataract surgery coming up very soon and I am very excited in having this done. Her office was very clean & organized & both she & her staff were friendly & professional. Looking forward to my upcoming surgery. *****
Feb 10, 2021
My 15 year old went to the office for the 1st time. He was really worried on what was going to happen and having his eyes dilated. The office was very friendly and eased his concerns. He came out and said that was the best office he has been too. He said the staff was excellent.
Feb 9, 2021
Very nice and professional!
Feb 8, 2021
I had a great time! Thanks for welcoming me into your family!
Feb 5, 2021
The staff and Doctors are really friendly. If you have to see an eye doctor, this is the best place to go.
Feb 3, 2021
Very pleasant and professional staff
Jan 30, 2021
Friendly and professional, from first contact until the time I left. The office was clearly busy on the day of my appointment, but everything was smooth, and I had minimal waiting.
Jan 27, 2021
Thank you for taking such good care of me during my cataract surgery. Everyone was friendly and helpful!!!
Jan 27, 2021
I believe I had a technician and then the official doctor, it felt like the technician wasn't completely sure of herself which made me a little nervous, but then she talked to me and warmed up and it was all good! the procedures were a little different then I'm use to, since this is my first time at this office. I think a little waring before I got my eyes dilated would've been nice.
Jan 21, 2021
This office is clean, courteous and professional. Very patient when helping you select new frames as well. I would recommend.
Jan 15, 2021
Were kind and very informative. Addressed all my concerns and were quick to take care of what needed doing. The doctor is very knowledgeable and careful in making a diagnosis.
Jan 10, 2021
Pleasant atmosphere and the staff is great also.
Jan 9, 2021
Continual to have outstanding service from Andrea Gray and staff for my annual eye appointment. Even with me getting my time wrong was able to see me and provide outstanding service for exam and then for choosing new eyeglasses.
Jan 6, 2021
Friendly and Knowledgeable staff. Great selection of glasses.
Jan 5, 2021
A very welcoming office. Friendly and I was shown my interests were important to everyone who took care of me. I had a pleasant experience!
Jan 5, 2021
I didn't have to wait but a few minutes and the staff was very friendly and knowlegeable.
Dec 31, 2020
This office is truly a team. Not only do I get top of the line medical from the doctor and assistants but the billing and reception team works like a machine but stays kind. The frame fitters are the best I have ever worked with and I am 48, so that means quite a lot. If you want something special or need to know what your combinations of insurance can get you, this is the go-to eye doctor.
Dec 31, 2020
Staff was great and funny. Greeted when I entered. Office was very clean.
Dec 28, 2020
The location is beautiful, the optometrist and his assistant were amazing. I’m only giving it 4 stars because the receptionists in my opinion were rude. You can tell they’re frustrated and don’t know what they’re doing and take it out on their customers.
Dec 22, 2020
Dr. Gray's office is very well organized and you do not have to wait long for your appointment time. Her assistants are very nice, especially Jessica who has a great sense of humor and makes you feel at ease.
Dec 21, 2020
This was the first time since leaving Michigan 7 years ago that I felt I had accomplished more by visiting an ophthalmologist than if I'd stayed home and watched Seinfeld reruns. And I'm not particularly critical of healthcare staff. It was also the first time in 7 years I was certain I didn't know as much about diabetic eye problems as the doctor. The staff was great, too. The woman who gave me the vision test was knowledgeable and thorough. The worker who conducted the angiogram (or whatever the term is for the pictures she took) was obviously still in training, but the results were crystal clear. I'm so glad a couple of continuing patients of Dr. Gray recommended her to me.
Dec 19, 2020
Best service for eye care. Been going to doctor Gray for 10+ years. Staff is always friendly and ready to help.
Dec 18, 2020
Always friendly, on time, and efficient.
Dec 16, 2020
All who cared for me were adept, responsive and energetic.They listened when I offered information, and made certain that my answers to their questions were clear to bot of us.
Dec 11, 2020
Dr. Gray is always aware that you are a person. She is always careful, professional and excellent. All the people who work with her are exceptional individuals with excellent skills and knowledge. I feel secure knowing I will be treated well and have the best care for my eyes.
Dec 8, 2020
Confidence in Dr. Grey and great staff.
Dec 8, 2020
Appointment was handled efficiently from check in to check out.. exam from Jessica and Dr Gray was friendly and professional.
Dec 5, 2020
i explaine my need to hurry up an your office help an diolator person were great thanks
Dec 5, 2020
Front desk backed up. They need to have check-ins aside from everything else. Waited 15 min just to get to desk.
Dec 4, 2020
Dr. Gray is amazing. She does a very thorough exam, answered all my questions. VERY PLEASED. And, Chris took all the time needed to help me find the perfect frames & also the new frames for my new sunglasses. Thank you Dr. Gray & Chris for another amazing visit to your office.
Dec 4, 2020
My experience at Dr. Grays has been good for almost 20 years. My only complaint is that during this pandemic there should not have been so many people scheduled. The waiting room was very crowded. Even though everyone wore a mask separation was difficult.
Dec 2, 2020
Dr Gray has taken care of my precious eyes for a number of years now. I have had Cataract surgery and she is now treating Ocular Hypertension. I feel safe in her hands and her assistance are excellent. Their procedures to protect patients and staff from Covid-19 are exactly what one would expect at a professional medical center.
Nov 25, 2020
Not enough information to answer question at this time.
Nov 25, 2020
Very nice people. Dr. Gray is very knowledgeable and easy to talk to.
Nov 24, 2020
The only way I was able to get an appointment was to physically go into the office. I tried several times by phone and leaving messages that were not returned to make an appointment. During appt. I asked about how exam with bright light seems to effect me with head ache and nausea. Pretty much dismissed as irrelevant on that question.
Nov 22, 2020
The service was great. Everyone was very nice, knowledgeable and professional. They were prompt and efficient. The office , reception area and show room were clean and nicely decorated.
Nov 21, 2020
All around an excellent appointment
Nov 21, 2020
Enjoyed meeting the new Opthomalogist Dr. Erickson. He was very pleasant & thorough. The support staff is very friendly while remaining professional.
Nov 19, 2020
Professional and friendly.
Nov 19, 2020
Sending reminders about our appointments on line is helpful.
Nov 18, 2020
Dr. Gray is the best ye Doctor ever I have been with her almost 20Years no other Dr. will due for me, .
Nov 17, 2020
4 stars Becka is great, knowledgeable & expedient! Jeri as well. Dr. Erickson is friendly, but only saw him for 5 minutes during the 45 min+ time I was there. God bless you all
Nov 17, 2020
Very friendly and knowledgeable staff. Best experience i have had at an eye doctor
Nov 13, 2020
Very friendly staff. I felt very welcomed and hardly any wait time.
Nov 12, 2020
Dr Ericson and his staff were very friendly, gentle, and professional with our daughter.
Nov 11, 2020
The receptionist could have greeted me first before reprimanding me about wearing my mask... the techs did a great job and were very friendly. The male Doc was not great...I don’t think I would go back to him. Very impersonal! No personality at all! Just ok....the person assisting me with picking out glasses was just ok too. Nothing special although he did seem to know his job.
Nov 10, 2020
Everyone was very friendly and helpful during my visit. The Dr. was very informative in explaining what my eye condition is and how to manage it. He was very professional and yet friendly at the same time and I completely have confidence in his diagnosis. I would recommend your service to anyone. The offices and reception area were very clean and welcoming,
Nov 10, 2020
You guys rock. Got me in in 4 days after calling being a new patient. Was awesome and very fast.
Nov 10, 2020
Staff is efficient and kind, Dr. Gray is the same. Always a pleasant experience
Nov 4, 2020
I am trying to find another eye doctor. It was difficult to schedule an appointment after I received a reminder that I was due for a check up. Unanswered phone calls. No call back. I was shuffled off to a new doctor when I finally got an appointment. He had no knowledge about my eye history. He didn’t even know if I wore glasses.
Oct 31, 2020
Friendly fast always willing to answer any concerns.
Oct 31, 2020
Everyone I have had the opportunity to visit with has been very professional, and above that Nice boys and sweet girls.
Oct 30, 2020
Dr. Gray and staff are very thorough,competent and courteous.
Oct 29, 2020
I had a very satisfactory visit for my glasses and examination thank you
Oct 29, 2020
I was turned away from my appt for being 7 mins late, after I stood at the desk for a couple minutes watching the front desk clerk act a nervous wreck. When I came back for my reschedule, the receptionist was the same; muttering to herself, abrupt and rude. She didn’t relay to hold the glasses I’d picked, even though I asked her to, so the frames were sold to someone else. My exam was completed by a tech; the only thing the doctor did was look at my retina. The tech was exceptional! But I’ve never had one do my vision exam before? The doctor was nice and gave me time after the exam, but didn’t really take the time to greet me.
Oct 9, 2020
Entire office was professional kind and on time and efficient
Oct 8, 2020
I was pleased with my visit . Everyone was very nice and helpful.
Oct 7, 2020
As always good and friendly service
Oct 3, 2020
Prompt, professional, and proficient.
Oct 1, 2020
Dr. Gray and her staff have always been very professional, courteous and accommodative.
Oct 1, 2020
Everyone was so helpful and made sure I didn’t leave with our all my questions answered and they double checked that I had a driver after getting my eyes dilated. Such a thoughtful crew!
Sep 30, 2020
allways great at there work fast and clean
Sep 30, 2020
Great experience. Everyone was extremely professional and helpful, I’m very glad to be a new patient here!
Sep 30, 2020
Everything went as well as can be expected...thank you so much for the service...
Sep 24, 2020
Extremely friendly staff, both doctors are professional and seem to be very proficient.
Sep 21, 2020
Very nice people helpful the gentleman that helped me pick out my glasses. Very nice I asked him to help me pick out a pair. He did i can't to pick them up in a couple weeks. Thanks
Sep 20, 2020
Staff is very friendly and efficient. The waiting room is always very clean and so are the exam rooms.
Sep 18, 2020
Treated very well. Anxious to get glasses. Dr. very nice. However, I was asked by Dr. Wang to get small cataract checked for removal so he could do surgery to close a hole in my eye and improve my vision. Apparently no notes were left by Dr. Wang to that effect. I feel a little at a loss as to next steps. I will see Dr. Wang the end of October.
Sep 16, 2020
Great service and very friendly
Sep 8, 2020
Very friendly and helpful when picking out new frames.
Sep 7, 2020
My exam went fine. I am however, very disappointed that I will not be able to use my insurance that I pay $40/monthly to go toward my glasses. Very unfortunate for my husband and me.
Aug 31, 2020
Everyone was very helpful, friendly, and professional. The new patient check-in went quickly. In addition, the building has a pleasant atmosphere and is nicely decorated.
Aug 26, 2020
Super Friendly office staff... amazing Tech's... Informative and Friendly Dr's!
Aug 24, 2020
Jessica did a great job answering all of my questions during my initial appointment and eye exam. I appreciate the time and support she provided.
Aug 22, 2020
The only problem I had is I couldn’t see after the appointment I had a hard time driving home after having drops put into my eyes maybe u should ask if u could have another driver or provide sun glasses
Aug 18, 2020
Excellent!! Got me in quickly, very short wait, good communication with staff, friendly environment.
Aug 14, 2020
I would recommend this place to anyone that has any eye issues. The ladies at the front desk are very helpful and nice, the technicians are amazing and the doctors are very professional and do a great job.
Aug 11, 2020
I was treated with the up most respect. You guys did a wonderful job!! The only thing that bothered me was having to wear a mask, its so hard to breath with it on and i got extremely hot...
Aug 8, 2020
As usual everyone was professional, courteous, and helpful.
Aug 6, 2020
I appreciate the care and concern I get for my vision needs.
Aug 3, 2020
Jeri is an excellent technician!
Jul 31, 2020
Professional, courteous, competent.
Jul 30, 2020
Gentle, caring, compassionate, professional, clean, comfortable... Definitely a place to return too.
Jul 29, 2020
I’ve been going to Dr Gray for 17 years. I no longer live in the area. I trust her so such I drive 75 miles for my appointment. I will keep going to her until I can’t drive there or have my children drive me.
Jul 19, 2020
My appointment the other day went fine, but my GF had an appointment for an exam today, and I went along because she wanted my input picking out frames after the eye exam. I waited in the waiting room for 2 and 1/2 hours, and then the only person in the whole place who could help with frames was on vacation, so I wasted my time even coming. We waited 6 months to get this appointment, and could not get the services we expected. I waited 2.5 hours in the shop, not including 45 minutes each way, when I should have been at work. Tis was after having to wait 6 months to get in. I am thoroughly upset.
Jul 17, 2020
The staff was friendly. Dr. Gray has always been great! Dr. Gray always gets to the point which I like. I would highly recommend Dr Gray and her office to others. It is always a great experience.
Jul 5, 2020
Very satisfied with customer service the examiner and Doctor. Thank you for your service . HEROES WORK HERE !
Jul 4, 2020
I’ve always received excellence with caring from Dr Gray. Each person from sign in, ordering glasses and check out are awesome.
Jul 3, 2020
Dr Gray always very kind and professional
Jul 1, 2020
Very efficient and friendly. They don't leave you in waiting room, usually taken back within 5 min.
Jul 1, 2020
Always kind and friendly, as well as patiently moving through the appointment.
Jul 1, 2020
Very efficient and friendly staff and doctor. I totally trust them to "get it right"
Jul 1, 2020
Was there a few years ago. Left came back. Won't go anywhere else again!!
Jul 1, 2020
Very nice people, easy to talk too.
Jun 19, 2020
I really appreciate their efforts to be safe during this difficult time.
Jun 17, 2020
Great staff, great service
Jun 11, 2020
I truly believe in your operation. It is very great all the time. We are lucky to have you,
Jun 8, 2020
You folks are so nice, I felt very relaxed with Dr Gray. Also the gentleman who helped with picking out my glasses answered all questions and was extremely pleasant and polite.
May 29, 2020
Great covid precautions, manditory masks, handwashing by all whom I came in contact with
May 29, 2020
Knowledgeable, supportive, kind.
May 29, 2020
Thank You Dr Gray for taking Good care of me --- and My Bride has an appt with You in accouple weeks !
May 29, 2020
Holly is extremely helpful and knowledgeable. I have been going to Dr Gray for many years and have always found her knowledgeable and helpful.
May 27, 2020
Dr. Gray thankyou for saving my life. Youre insistance on having a MRA done immediately uncovered 2 blood clots
May 26, 2020
Love Dr Gray. Moved away for 5 years but very glad to be back I trust them completely
May 22, 2020
I was treated very well both at check-in and once I went into exam room. I was pleased with Holly's expertise during my exam and she was warm and friendly. Over all it was excellent treatment until I got outside and had to deal with brightness.
May 21, 2020
I like how everyone is very professional and know what their doing. They make you feel comfortable and take the time to answer your questions.
May 19, 2020
Time of appointment was immediate - pleasant office, very informative about procedure needed. Felt she was very competent, patient, informative and caring
May 19, 2020
very nice and great costumer service
May 19, 2020
Couldn't ask for nicer treatment from all the staff and Dr. Gray
May 19, 2020
Best care always. I have always felt my eyes are in the best hands. 😊
May 19, 2020
The service is quick and courteous. They know what they're doing and I am so happy with the professionalism they have. I would never go anywhere else. I don't have to go back multiple times because they do it right the 1st time.
Mar 19, 2020
I called in the morning because of severe eye pain and they were able to work me in an hour and a half later.
Mar 14, 2020
Was seen by specialist next day after visit to Urgent Care. Really on your toes and we appreciate it!!
Mar 13, 2020
The staff was very professional, helpful.and I got all of my questions answered. I would recommend them to friends, family members and colleagues.
Mar 12, 2020
This is one physician who knows her stuff so to eliminate trial and error methodologies to getting results. She does need to bring in an optometrist to assist with basic exams to assist in lessening her load. Takes much too long to secure an appointment at the present time.
Mar 8, 2020
Office staff needs to improve customer service by returning calls and being more personable.
Feb 29, 2020
I really like Dr. Andrea a lot. Her personality is warm, caring and friendly. She takes excellent care of my eyes. Everyone in her office is kind and helpful. The environment is one of competence and thoroughness. I highly recommend Dr. Andrea Gray and her staff. (Tracey Lea Bebeau)
Feb 29, 2020
Everything was great. Service with a smile from all. Great place
Feb 28, 2020
I had a wonderful experience with everyone! Dr Gray is excellent and helped me tremendously. It was a blessing to have her and the staff taking care of my optical needs!
Feb 22, 2020
I love Dr. Gray and the staff at her office. Everyone is always so courteous and helpful.
Feb 16, 2020
Always professional and friendly team! If I have a question regarding my eyes of any kind it is always answered with a direct answer. Thank You!
Feb 14, 2020
Dr Gray and staff are as friendly and professional as patient could hope for! For all your vision care, I totally recommend Andrea Gray, MD, PC.
Feb 12, 2020
very plesant experience
Feb 1, 2020
As we age our vision becomes less than what it was and we realize how important it is to have people like you and your entire staff who share our concern. Your staff is first rate in making a patient feel that they matter and that you realize the validity of our worry. Eye care is absolutely wonderful, appointments are on time and you take the time to address our needs and to answer our questions, thank you so much.
Feb 1, 2020
Great people that provide excellent service
Jan 31, 2020
Very professional and friendly service in all aspects from the front desk, technical staff, and Dr. Gray.
Jan 31, 2020
Very nice office, from the gals up front to the tech staff. Dr. Grey was thorough and easy to talk to.
Jan 24, 2020
I have been going to Dr. Gray for about seven years and have always found her to be very competent. She is obviously very busy but when I have questions, she listens and then provides me with the information that I asked for. She has a pleasant and comfortable personality and I enjoy my appointments with her.
Jan 22, 2020
Extremely friendly staff and physician!! No wait time to speak of. Assistant very professional and explained what she was doing every step of the way. Dr. Gray made me feel very comfortable and it was obvious that she cared about how I felt. I would definitely recommend Dr. Gray and her office to everyone.
Jan 18, 2020
Very thorough and professional.
Jan 16, 2020
PROMPT, COURTEOUS PROFESSIONAL STAFF
Jan 15, 2020
Very friendly atmosphere!
Jan 11, 2020
I had a great visit. Everyone was very professional. My questions were all answered and I get a pair of prescription glasses which is great.
Jan 10, 2020
Very comfortable and not a long wait.
Dec 29, 2019
So glad Dr. Gray was able to see me the same day and help me with my eye emergency.
Dec 28, 2019
VERY WELCOMING AND FRIENDLY STAFF. SO HAPPY I CHOSE DR GRAY FOR MY EYE DOCTOR. HAD TO WAIT FOR THE FIRST APPOINTMENT BUT WELL WORTH THE WAIT. THANK YOU.
Dec 17, 2019
Dr Gray and staff were very gracious. very comfortable seating
Dec 7, 2019
I have always received the best service. Very professional but not stuffy.
Dec 5, 2019
Dr. Gray is very attentive to my questions & provided in depth answers. She is very thorough with the exam. Has always been a great experience at Dr. Gray's office. Chris was so very helpful getting my new glasses ordered.
Nov 27, 2019
Everyone there is very kind, very patient and overall a really nice place. Dr. Gray is a wonderful Dr. and very thorough. Thank you for a wonderful experience.
Nov 19, 2019
Dr. Gray fit me in within hours of my call to her office concerning a sudden vision change in my right eye. She personally ran some tests and assured me that nothing serious was going on. I can't express my gratitude enough for the timely service and the care given by Dr. Gray and her staff.
Nov 3, 2019
Dr. Gray's staff is very professional and welcoming. I waited a very short time before I was seen and my appointment with Dr. Gray was efficient and I felt a lot of trust in her experience and diagnosis.
Nov 1, 2019
Could not have found a more knowledgeable, skilled and friendly eye doctor. Dr. Gray resolved a troubling eye related issue that I have had for quite some time during my very first appointment with her. Extremely pleased!
Oct 31, 2019
Very good experience!! The staff is wonderful.
Oct 26, 2019
I Tried to get an appointment on line but to no avail. Walked in at 11:00 and the courteous ladies at the desk said they had a cancellation at 1:00. I Took it. Thanks Best service EVER Dick
Oct 24, 2019
Very good service. Enjoyed the visit.
Oct 24, 2019
I have never had anything but pleasant experiences with this establishment. I highly recommend Dr. Gray to everyone.
Oct 18, 2019
the people here are wonderful and I would recommend these doctors to everybody. i am having my second surgery next month and I have complete confidence in doctor grey.
Oct 17, 2019
Always a pleasure to Come here
Oct 11, 2019
Office is very efficient. Dr Gray is very pleasant and easy to talk to. She listens to you and explains things well.
Oct 10, 2019
Thank you for taking the time to listen, do a careful exam, and really address all issues that I was concerned about. I didn't feel unimportant or rushed. I also was well informed. Thanks again!
Oct 5, 2019
what happened to the coffee pot
Oct 5, 2019
I return for my yearly appointments because I know exactly how I’ll be treated ... with courtesy, friendliness, and professionally. I appreciate the interaction between the staff ... and I know I’ll get my new lenses just the way I want. Thank You
Oct 5, 2019
Always very nice, staff is great and Doctor Gray is very informative.
Sep 27, 2019
I love this office, I have been going here for a long time. It takes a while to get an appointment scheduled, but you know you are getting quality care. I hope your receptionist documents when patients are yelling at her, because it was hard to listen to someone screaming at her. She was so sweet and handled it very patiently.
Sep 20, 2019
Both Doctor Gray and her technician were friendly, courteous, professional and knowledgeable. I felt like I mattered to them.
Sep 17, 2019
My appointment was because of vision problems since a surgery (different MD on my nose and cosmetic eye surgery) and bumps in the corner of my eye. The bumps were clogged pores. Dr. Grey fixed that in seconds. But other than talking about dry eye and to mention that I have considerable nerve damage, we didn't talk about my vision problems or eye pain. I didn't leave with any information about if I could help my vision problems or pain.
Sep 15, 2019
Everyone is always friendly, professional and helpful.
Sep 12, 2019
Really like the doctor and she always answers my question. Office people are so easy to work with. I always have lots of help picking out the right glasses for my face. The whole office is setup to be easy and helpful no matter what I need done. Definitely recommend this office.
Sep 11, 2019
Thorough exam, friendly and helpful staff.
Sep 7, 2019
You have friendly staff. Nice selection of glasses. Very knowledgable Dr. Thank you
Sep 7, 2019
I have been coming to Dr Gray for many years. I am always happy with all the staff. I have watched Dr grow into a kind and caring physician. Would recommend to friends and family.
Sep 6, 2019
I had Summer for my visit prior to seeing Dr. Gray, and she was FANTASTIC!!
Sep 6, 2019
Responsive staff and friendly, professional care.
Aug 23, 2019
Always a great experience!
Aug 20, 2019
Everyone was friendly and helpful. Everything was explained in detail. I like that.
Aug 18, 2019
Too cold in the examination room
Aug 17, 2019
I was very pleased with my last visit, and would recommend you to any one.
Aug 16, 2019
Everyone was friendly and helpful
Aug 15, 2019
We love Dr Greys office and her employees. She’s kind and takes care of my child!
Aug 7, 2019
I have been going to Dr. Gray for many years. I have tried other Drs. in the area but always come back to Dr. Gray because she gives the most thorough vision and medical exam. Staff is competent, prices are competitive and frame selection is best in area.
Aug 6, 2019
The professionalism of the entire staff is outstanding standing. I’ve gone to Dr. Grey for almost 20 years. I like her so much I drive 75 miles to get there.
Jul 11, 2019
I was telling my daughter after my visit last week...I am beyond pleased with my eye care and all the staff. Dr. Gray and her team were a great choice for my well being. Sandie Miller
Jul 9, 2019
Fine attention, service, and help
Jun 23, 2019
Excellent Customer service
Jun 18, 2019
#10 did not apply...I've had no emergency needs.
Jun 14, 2019
doctor is very outgoing communicative and lets you know what you need and fills you in on need of service
Jun 11, 2019
Five star review. Everyone at your office makes me feel comfortable and welcome. Dr. Gray is super. I trust her completely.
Jun 6, 2019
This service is always good.
Jun 6, 2019
Great customer service. Hope that Dr.Gray finds someone soon to help her out, the time frame to get an appointment is horrible.
Jun 4, 2019
Awesome service every step from scheduling appointment to fitting of new frames! Thank you all very much!
Jun 3, 2019
Excellent care. Early detection of eye disease saved my sight.
May 29, 2019
Everyone was efficient and friendly. However when you want to schedule an appointment, the wait time is very long. (many months) More doctors in this facility are needed.
May 25, 2019
Always look forward to visits.
May 16, 2019
Very pleasant staff. Appointment was on time. No waiting around. Give them 5 stars
May 15, 2019
I love the care and attention given during my appointments!
May 10, 2019
staff friendly, helpful and very competent.
May 7, 2019
I was seen promptly and treated courteously. The technicians and the doctor were knowledgeable and easy to relate to.
May 3, 2019
Always very helpful and friendly.
Apr 25, 2019
Andrea is very though and explained everything very well
Apr 23, 2019
Complete and thorough exam. Polite and courteous.
Apr 15, 2019
Everyone in the office has always been so nice
Apr 15, 2019
Dr. Gray is very professional while being warm and friendly. The exam was very thorough and, in addition to my eye exam, she took all the time I needed in addressing a few other concerns. The staff is helpful, friendly and knowledgeable. The optical department staff is also professional, knowledgeable and very helpful in choosing the right glasses and has a huge variety of frames from which to choose. I'm very pleased with my experiences there!
Apr 12, 2019
I was asked to come in 45 minutes early the morning of my appointment. It was a bit inconvenient, but I did it. Then I waited 45 minutes and was taken back at the original appointment time. After I went to ask if I’d been forgotten. My time is valuable. I will not do that again if asked.
Apr 10, 2019
Reply
Always friendly and great service. Being able to see clearly again is a blessing.
Mar 23, 2019
Great customer service and very qualified dr's assistant.
Mar 22, 2019
I do not trust any other doctor with my eyes!
Mar 14, 2019
I have recommended her many times
Mar 8, 2019
Courteous and professional. Dr. Gray and her staff are the best, they make you feel that you matter. I can not say enough about them except that, over the years we have received exceptional vision care.
Feb 23, 2019
Great customer care. Friendly and nice.
Feb 22, 2019
I leave knowing I have received the best care and I received the best information I needed to know. The eye testing is very thorough.
Feb 9, 2019
Every step of the appointment was calm, sincere and caring. Seeing the doctor, as always, she’s great.
Feb 9, 2019
It was very hard to get into to see you for my annual appointment. I'm glad that we are now allowed to make the next annual appointment in advance.
Feb 9, 2019
On time with appt., courteous, friendly staff, professional care.
Feb 9, 2019
On time with appt., courteous, friendly staff, professional care.
Feb 9, 2019
fantastic, my whole experience was like I was part of everything that was taking place from start too finish
Jan 30, 2019
Excellent rating! I can see after coming in and don't have to come back in for a second followup check, which has happened with other providers. Friendly service too.
Jan 18, 2019
The office, staff and Dr. Gray are exceptional. Five star. Dr. Gray has my complete confidence. Something few people in my life get. Roseburg is rural, but Dr. Gray and staff are world class.
Jan 17, 2019
Very good visit at your office. Everyone was very patient as it took me extra time to decide on new frames and I appreciate it the input from your staff I'm selecting them. I also appreciated what time they took to find my insurance information that I could not locate. And they were successful.
Dec 20, 2018
The visits with Dr.Gray have been very pleasant! I feel like she truly took the time to pay attention to my boys and made sure everything was going well with them.
Dec 15, 2018
Everything went as expected, Timely, and on time. Don't know what could have been better.
Dec 12, 2018
Excellent, timely, courteous attention to patient.!
Dec 6, 2018
Engaging, helpful, and professional staff. Clear precise answers and explanations of results by the Dr. Really made sure am questions and concerns addressed.
Dec 4, 2018
Kind, caring, efficient, helpful technician worked with me. Everyone I have met at Dr. Gray's office has been helpful and kind.
Nov 21, 2018
I just loved everything about your office!!! It felt so comfortable in every way!
Nov 20, 2018
The people at the Andrea Gray eye clinic are very friendly and helpful. The whole atmosphere is cheerful. The doctor is very knowledgeable and very thorough in her exam. She takes the time to explain your diagnosis and offer helpful suggestions.
Nov 3, 2018
VERY happy with my visit and experience.
Oct 25, 2018
I am in Dr Gray office a lot and she is always friendly and doesn’t make me feel bad. She also has aweosme staff who are always welcoming and willing to help. Taylor is my favorite!!!
Oct 25, 2018
It helps people know who they can trust.
Oct 11, 2018
Nice, pleasant, quiet office, easy check-in, very considerate assistant Jeri. Dr Gray is very pleasant, answered all of my questions fully without feeling rushed. Valu rack of frames were within my budget.
Sep 28, 2018
I liked the professional way the office operates. I left feeling well informed on any issues i might have.
Sep 27, 2018
Always feel valued and appreciated here
Sep 19, 2018
Your on line reminders of my appointments is very helpful. Thank you.
Sep 19, 2018
Knowledgeable and friendly staff.
Sep 13, 2018
Very pleasant & efficient personnel made for a good experience
Sep 1, 2018
Excellent visit. All employees were knowledgeable and friendly. I arrived on time and I was seen on time. Dr. Gray is the very best.
Aug 24, 2018
Andrea Gray is a very caring and friendly doctor. She has a way of making you feel very competent in her knowledge and treatment. The staff is also very nice and helpful.
Aug 23, 2018
Dr. Gray and staff are always very efficient and professional. Appointment times are way out in the future so plan ahead!
Aug 22, 2018
excellent service; very friendly
Aug 22, 2018
excellent service; very friendly
Aug 22, 2018
Very efficient and professional.
Aug 17, 2018
I have found Dr. Gray and her staff to be prompt and thoroughly professional in their demeanor. Dr. Gray has always managed to exceed my expectations.
Aug 17, 2018
Wondeful staff, very friendly and helpful and dr Gray is so thorough and makes me feel comfortable.
Aug 5, 2018
Everyone from the staff to Dr. Gray is professional, attentive and accommodating.
Jul 20, 2018
So far so good very nice people there, not just patients being seen but people.
Jul 20, 2018
Very friendly, didn't wait long and Dr Gray very good, professional and again friendly
Jul 19, 2018
Very pleased with level of care and time taken by Dr. Gray.
Jul 6, 2018
Friendly, efficient, modern facilities.
Jul 4, 2018
Having problems with eye. My Dr re commended an Ophthalmologist. Called Dr Gray - though she was out, I saw DrWilson (on call) in 1/2 hour! Very thorough exam. 1 of 2 tests completed, before seeing Dr Gray in 2 weeks for follow-up. Praise the Lord no glaucoma!!
Jul 4, 2018
My husband, while he was alive and myself have always been happy with Dr. Gray’s treatments. And it’s been nearly 18 years now.
Jun 23, 2018
Dr. Gray’s staff are always friendly and helpful. The exams are quick and easy. Dr. Gray is very professional yet approachable. I recommend her to all my friends.
Jun 23, 2018
Dr. Gray, and her staff were very professional. I appreciated the options offered to me for getting my new glasses.
Jun 21, 2018
Professional, efficient, friendly staff. Feels like you are in competent hands.
Jun 21, 2018
Concise, professional and considerate. I highly recommend Dr Gray and staff. However, scheduling an appointment, it seemed like a very long wait to be seen(over 6 weeks!). I have not gotten my glasses yet, so I cannot speak to the accuracy of the diagnosis, but I trust that all will be well there.
Jun 20, 2018
Excellent experience from beginning to end of appointment. I feel that Dr. Grey truly cares about her patients and makes decisions re treatment for the benefit of her patients. Jeri was wonderful, patient and skilled at her position. All around high marks... so glad l found Dr. Grey and staff..😀😀😀!
Jun 20, 2018
The treatment to my left eye with your laser worked like magic within 12 hours my left eye was much better than my right eye and I thought my right eye was good and it is better for close up but however for general distance viewing the left eye is way better than the right eye thank you very much I need my eyesight to keep working.
Jun 16, 2018
Everything went well with skilled and friendly professional service
Jun 16, 2018
Efficient, professional, with short wait times, a pleasure to deal with the employees as well as the doctor(s).
Jun 16, 2018
Attractive, comfortable. Genuine greetings from front desk staff. Competence and professionalism of healthcare staff.
Jun 15, 2018
I understand that you no longer have a contract with Moda. We are sorry to have to change doctors.
Jun 14, 2018
#9 in survey does not apply to me. I haven't had a need an urgent appt.
Jun 9, 2018
Appt went great all my questions were answered.
Jun 8, 2018
very nice very friendly people
Jun 8, 2018
Very nice and professional(all office help)Dr Gray is always very personable and professional.
Jun 7, 2018
All of the people in the office seem to be genuinely interested in each customer and eagerly engage in talking to you and not at you.
Jun 6, 2018
What can I say? we meaning both my wife and myself have been coming back to you since we have lived in Roseburg for the last 15 years.
May 31, 2018
I would have liked to receive more information on the procedure and on what would happen afterwards; i.e., that I would be having a "post surgery" appointment --- I never heard those words. I just thought it was an annual appointment. As a consequence, I needed new lens for both my regular glasses and my sun glasses --- to a tune of $568. Had I known that I might have to get new glasses after a "post surgery" appointment, I would not have gotten sunglasses the first time based on the prescription at that time. I feel as though I was just a "cash cow" as a result. More information, please.
May 31, 2018
Plight, friendly and inviting. Very professional & helpful in choosing my frames. I can't wait to get my new glasses.
May 24, 2018
I Love Dr. Gray and her team! I appreciate that they responded so quickly to an eye problem I had over the weekend. They got me right in and addressed the issue. Everyone was so professional and caring. Dr. Gray is now my “Forever” eye Dr!
May 11, 2018
Very friendly and professional.
May 5, 2018
I felt very comfortable, and everyone was friendly
Apr 28, 2018
very detailed pre-exam, which I have not had in the past and was needed. Felt cared about.
Apr 27, 2018
I actually have fun and enjoyed my appointment! The staff and Dr. Gray are amazing 👍🏼
Apr 21, 2018
Very professional & at the same time warm & personable.
Apr 21, 2018
excellent response to a referral from Dr. Seely's office.
Apr 14, 2018
The receptionist was courteous and efficient.
Apr 12, 2018
Very attractive receptionist
Apr 11, 2018
Doctor offices make me nervous, yes even eye doctors, but everyone was very friendly, polite and confident which made me feel I was in good hands. My prescription eyeglasses have always been right on the mark with helping me see, thank you very much.
Mar 28, 2018
Professional, caring service from making an appointment, to being greeted at the reception desk, thru the examination process with Dr. Gray and her assistant. Orderly and clean facilities with a great lobby waiting area and collection of display frames.
Mar 24, 2018
Excellent care. I don't seem to see same personnel from year to year except for Andrea. Is there a lot of turnover in the office.
Mar 23, 2018
can't say anything wrong with the service I received.
Mar 22, 2018
Very friendly, no waiting. I spent more time with the tech. then I did the doctor. Great glasses for a decent price
Mar 19, 2018
Dr. Gray and her staff are amazing!! I would highly recommend her to anyone!!
Mar 16, 2018
Great doctor! that i recommend to anyone.
Mar 16, 2018
Very good visit. Everyone helpful
Mar 16, 2018
she is fantastic very knowledgeable. and always available highly recommend
Mar 1, 2018
It was nice to speak with someone knowledgeable...thankyou
Feb 24, 2018
Very friendly and competent staff
Feb 24, 2018
Always have a good experience with Dr. Gray. Don't have to wait long to be seen. Always take the time to answer my questions. Would recommend her always.
Feb 23, 2018
I always feel very comfortable in Dr. Grays office and she is always gracious and informative.
Feb 23, 2018
you and your staff were very caring, efficient and profession.
Feb 22, 2018
I am a senior who had cataract surgery five years ago. My vision was getting worse and I feared the cataracts returned. As it turns out my problem is common with seniors and can be corrected. I was very pleased with my visit.
Feb 22, 2018
My wait time was short. The person who tested my eyes was patient and thorough and didn't rush me. I was allowed plenty of time to choose my new frames without any pressure or "sales pitch". The Dr. is very kind and professional and answered all my questions carefully.
Feb 22, 2018
Great service all they way through
Feb 20, 2018
Customer service and professional service was amazing
Feb 19, 2018
I usually don't recommend anyone but I would recommend Dr. Gray. I've always been treated well and been informed of what they are doing and why. I'm totally pleased.
Feb 19, 2018
I’m very pleased with your office, your staff was very helpful answering my questions about contacts, and new glasses prescription. Your staff is kind, caring, and very respectful, Thank you for this wonderful experience.
Feb 8, 2018
Very reliable staff. They will keep on answering all of the questions, things you need till you are fully satisfied.
Feb 2, 2018
Staff was very thorough and professional
Feb 2, 2018
I appreciate being fit into the schedule so quickly. I am blind in my right eye and was having pain in my left eye. All the staff are very caring. I appreciate the great care!
Jan 30, 2018
Very friendly staff and great service.
Jan 30, 2018
Thank you for working me into your busy schedule on such a short notice.
Jan 23, 2018
YOU FOLKS CAME HIGHLY RECOMMENDED BY FRIENDS AND FAMILY. THIS WAS MY FIRST VISIT MAKING IT HARD TO GIVE A 10.
Jan 22, 2018
Very pleased as always , I especially appreciated the great service and help picking out frames, and finding out progressives are so reasonable there.
Jan 20, 2018
friendly staff, most enjoyable visit
Jan 19, 2018
Treated with respect And kindness.
Jan 19, 2018
The care has always been great.
Jan 19, 2018
It is always very professional, clean, and as quick as possible while providing the best service with a smile. I've never had a bad experience.
Jan 16, 2018
I had an eye irritation that had been bothering me for a week. I called Dr. Gray's office and received an appointment for the same day. I was in and out in 30 minutes after my eye was flushed and cleared of very minor debris. My experience with Dr. Gray and her staff was fantastic. Thank you so very much.
Jan 15, 2018
The personableness is great.
Jan 13, 2018
Such a friendly helpful office staff. Dr Gray was very thorough in her exam and explaination of my eye condition.
Jan 12, 2018
5 stars gold rating no problems I was very happy with everything
Jan 12, 2018
The service was perfect, the selection was great, the tests were complete and I had almost zero wait time. I really like the people on the floor ready to help you choose glasses!
Jan 12, 2018
Everyone was great! Was one of my best visit to a eye doctors offices
Jan 11, 2018
Had a very nice experience and would definitely recommend this office to friends.
Jan 11, 2018
Dr. Gray and her staff are very friendly and professional. They make me, the patient, feel comfortable and relaxed during the visit.
Jan 10, 2018
I’ve had the Best experience ever with Dr Gray! She’s very professional, personable, and made me feel very comfortable. Highly recommend her for all you eye care needs!
Jan 10, 2018
I have seen Dr Gray for over 20 years and I have complete confidence in her as my Doctor. I have recommended her many times. She is definitely a 5-star!
Dec 30, 2017
They make you feel very comfortable during your visit. They are very kind and have the up to date technology to make sure you get the best exam. I had no idea I had other problems other than needing stronger glasses, but with their careful and complete exam they found a couple of problems that need to be addressed and explained them to me.
Dec 29, 2017
First of all, we would never have come to this office had our own physiatrist been in town. The only real positive is that we were kindly given a same-day appointment. At the office, we waited for 90 minutes to be seen. First being placed in a room for the tech, then asked to wait 30 more minutes in another hallway chair and then finally waited more in our actual exam room. Dr.Myers never even acknowledged my husband’s presence at the bedside. Exam was terribly quick, less than 10 minutes; it felt rushed and not thorough. It was our first and last visit to this ophthalmology office. Front desk secretary was really the only nice person we encountered.
Dec 29, 2017
Cataract eye suddenly inflamed. Thank you for your help. Dr Donovan saw me today and confirmed your findings and gave me a follow-up antibiotic bottle with a follow-up appointment. Thank you.
Dec 28, 2017
I enjoyed meeting Dr. Myers. 😊 My appointment went very well.
Dec 28, 2017
I took my 1 year old in to have his eyes checked. They were so very patient with him. This is a wonderful place and I would most definitely recommend going here! They were wonderful!
Dec 15, 2017
I have been going to Dr. Gray for several years. Always a pleasant experience.
Dec 15, 2017
Overall a pleasant experience, with the exception of the 20 or 30 minute wait to see doctor.
Dec 14, 2017
Everyone was friendly and helpful. Thank you.
Dec 8, 2017
you are a wonderful Doctor for me. I feel very good about going to you.
Dec 7, 2017
Very friendly staff. I always feel welcome.
Dec 6, 2017
Very professional , efficient , and friendly !!!
Dec 2, 2017
As usual, everything was perfect.
Nov 30, 2017
the Clinic is very nicely set up , they are quick to help and get you in . I enjoyed my visit there
Nov 30, 2017
Great place, great doctors and great glasses. Just expensive. I get my frames at Walmart.
Nov 30, 2017
I feel very confident of my eye health. Thank you Dr. Andrea for you excellent care. I know I am in good hands.
Nov 11, 2017
I was extremely happy with my visit on Thursday. I've had lots of trouble seeing well for quite a few years and I now feel like Dr. Gray and her helpers have solved my eye problems.
Nov 10, 2017
It was a great experience, The employes were very nice Thank you
Nov 10, 2017
From calling for an appointment to checking out received warm and friendly contact with all doctors and staff.
Nov 10, 2017
As always, excellent service from everyone!
Nov 9, 2017
I saw Dr Meyers and a very happy with he care I received.
Nov 2, 2017
Not only do they give superior service from front desk to the billing dept. to your doctor visit, but the atmosphere is relaxing with a beautiful building.
Oct 21, 2017
Very little wait time, great customer service!
Oct 17, 2017
Amazing! The era of the no-pain dentist has finally arrived!
Oct 15, 2017
The staff was helpful and friendly. Very satisfied
Oct 14, 2017
Yesterday was my first visit. It was great other than the wait times - which every doctor struggles with and has become the norm. Nonetheless, I thought my visit was amazing. Dr. Meyer and the MA that saw me were awesome and attentive. I needed that from a doctor. Thank You. And I answered "Good" on #9 because I haven't experienced an urgent scheduling event, therefor, middle of the road is what you get.
Oct 13, 2017
Very courteous and friendly. Answer questions patiently. Everyone seems motivated and very efficient.
Oct 5, 2017
I came through originally as a walkin and was treated as well as someone with an appointment. Thanks.
Oct 4, 2017
Online fine. However I do have a comment regarding the request for a photo. I got a lot of push back from the receptionist when I said I preferred not to have my photo taken. I have photo ID's - my driver's license, a military ID and could provide my passport. I do not see the need for another unnecessary photo.
Oct 4, 2017
Very little waiting time. Waiting area comfortable and nice lighting. When having eyes dilated the rooms are low lighted which is nice and more comfortable. Did not feel rushed through appointment. Another plus.
Oct 3, 2017
All the staff was very courteous and helpful. When I asked questions they made sure I understood their answers in a professional way.
Sep 30, 2017
I love Dr. Gray and her staff. She is a wonderful and caring optometrist. Everyone is so professional yet so caring.
Sep 28, 2017
I really appreciate you seeing me so quickly, my eye was much better monday morning thankyou.
Sep 19, 2017
Dr. Gray is not my regular practitioner, because when I moved back to Roseburg and needed an eye doctor, I opted for a family member's doctor. He is a tough act to follow, and I'm a loyal patient, so I won't be switching. But that said, Dr. Gray was the on-call doctor during a recent emergency when my practitioner was out of town, and her office worked me in right away. Her staff put me at ease, as did Dr. Gray. She explained everything thoroughly and ensured I went away knowing exactly what happened and what followup would be required. We are fortunate to have a doctor of her caliber in Roseburg.
Sep 18, 2017
Dr. Meyer took time for me. She helped me understand what my problem is and treatments available. I had seen another group of physicians that were well versed in my problem but Dr. Meyer helped me understand.
Sep 16, 2017
Clean, efficient, organized.
Sep 14, 2017
I have been going to Dr. Grey for over 15 years. Am extremely pleased with her work, her interest in me as a person, her staff, etc. She has also done important surgery on my great grandson when he was only 8 mo old. Trust her all the way.
Sep 10, 2017
Thorough exam, explained the issue I was having.
Sep 7, 2017
I feel secure with the exams, they're thorough, friendly and professional.
Sep 6, 2017
Thorough on checking for any health issue with eyes.
Sep 6, 2017
I would like to thank all of you for the great and friendly service that I received.👀
Sep 6, 2017
Professional, clean, friendly. I don't have any negative thoughts about my appointment.
Sep 3, 2017
Dr. Gray is awesome as is the whole staff for I have been seeing her before she had her own office. I travel from Eugene because I only trust her with my eyes I've tried others but never found that confidence that I have with her.
Sep 2, 2017
Friendly and professional!
Sep 2, 2017
Dr. Gray explained in detail the laser surgery she was performing to remove scar tissue after cataract surgery a year ago, putting me completely at ease. I had no pain afterwards!
Sep 2, 2017
Very easy appt. Dianna made me feel at ease and answered all my questions. Dr. Myers was very thorough and sent me for blood work to rule out any infections. She called me the next day before noon with the results. I would defiantly recommend Dr Myers to my family and friends. Thank you Rob
Aug 30, 2017
Always polite and respectful
Aug 25, 2017
Eye surgery performed with excellent results...vision restored . Good follow on. Efficient office.
Aug 24, 2017
Dr. Gray and her staff are very welcoming and professional. They walk you through every step of the process during your exam and are very efficient. There is never an exorbitant wait time and I appreciate that my time is valued there.
Aug 19, 2017
Dr Grays office and staff are great. I never feel rushed or unimportant. I never wait more than 15 minutes in waiting area. The office is clean and aestheticly pleasing.
Aug 18, 2017
Seeing Dr. Myers is always a pleasure. The office reception room is spacious and inviting.
Aug 18, 2017
Thanks so much, Had so much trouble getting glasses I could see out of, but you nailed it the first time.
Aug 17, 2017
Very friendly and was able to meet my needs.
Aug 15, 2017
Excellent staff.Dr. Meyer is great.
Aug 11, 2017
I have confidence in Dr. Meyers & staff as well as being comfortable in their care.
Aug 10, 2017
All employees are kind, professional and knowledgeable.
Aug 2, 2017
Eyes checked for all damage or diseases and have confidence in tech and Dr Gray.
Jul 29, 2017
Dr Gray is such a kind and caring eye doctor. I would HIGHLY recommend her. The entire office staff is amazing and wonderful. Thank you, Leslie, for your assistance again in helping me choosing the right frames for me.
Jul 28, 2017
I was treated with tender courtesy and professionally. I will come back. My sweetheart Julianne Crane recommended me and she has also had great service. Thanks
Jul 25, 2017
Every visit is nice - the staff is friendly, helpful and soothing...
Jul 23, 2017
Dr. Andrea Gray; as well as all her staff, were a sincere pleasure prior to, during and after my eye surgery. Dr. Andrea Gray answered each & every concern i had regarding eye surgery and was very up-front with everything asked. I highly-recommend Dr. Andrea Gray to everyone for her knowledge & proficiency, and believe she deserves nothing less than a 10 out of 10 rating.
Jul 22, 2017
Professional staff no waiting in room great experience
Jul 21, 2017
Very professional and on time!!
Jul 21, 2017
Very nice listened carefully.
Jul 20, 2017
Everyone was very courteous. Virtually no wait. Exam was thorough and findings explained thoroughly,
Jul 20, 2017
Dr. Gray is GREAT! She work's with you and tells you what is going on. with your vision. She asks questions and listens to you.
Jul 19, 2017
All of the gals including Dr. Meyers were so pleasant and knowledgeable.
Jul 14, 2017
This team is AMAZING! I went to see Dr. Myer for an emergency eye problem. She was fantastic and the team have an amazing bedside manner. I love this place and this staff. She is not my regular Dr. But I'm hoping to change that. Dr. Myer was so thural in her treatment that she may have actually found a serious heath problem going on. I am so thankful for her and her team! I would recommend them to all of my friends and family.
Jul 12, 2017
Everyone I met was professional and provided quality care and service.
Jul 11, 2017
Always a pleasure to have an exam at Andrea's facility. Pleasant staff all around.
Jul 8, 2017
Looking forward to my next appointment! Always wonderful service and professional yet friendly people. Thank you, Carole Phelps
Jul 7, 2017
Very professional services. Easy to communicate with.
Jul 4, 2017
Excellent service and I was able to get in on the day I called.
Jun 30, 2017
Email notifications of my need to schedule my annual exam came way too early. Would you please not notify so early or indicate that I should not schedule before one year has passed since my last exam.
Jun 28, 2017
It had been a long time since I had had an eye exam but I was very happy with my experience here! Awesome, friendly staff took good care of me and even helped out with picking out a new pair of glasses, will definitely be a return patient!
Jun 27, 2017
I enjoyed my time at your office. I was impressed by the ease and respect at each place--reception, pre-assessment of my eyes, and care by Dr. Myers. Her recommendation led me to order a new pair of glasses as she advised, which led me to the gentleman who helped with that. He gave me phenomenal service--actually rebuilt my existing glasses so they are useable and fit into Dr. Myer's plan. I am so glad Lillene Fifield urged me to come to you.
Jun 26, 2017
Wonderful folks who do a great job
Jun 24, 2017
I would like to suggest you remove most of those glasses display cases and put more comfortable seating in your lobby. Waaay too many display cases!! I was there for the doctor, NOT the opticians.
Jun 23, 2017
Nice atmosphere, friendly staff, very helpful. Good pricing
Jun 20, 2017
Very professional practice with good communication and demonstrated caring for the patients well being.
Jun 17, 2017
Very knowledgeable friendly service from check-in to the exam and diagnosis.
Jun 16, 2017
Always enjoy my visit to Dr Gray's office. Everyone is pleasant and make me welcome. I feel they love their jobs and are extenders of the way Dr Gray treats her patients.
Jun 16, 2017
This is very pleasant office to visit for eye checkups and recommendations. Staff is very professional, and Dr. Gray is very knowledgeable, thorough and helpful. Thanks for being there.
Jun 15, 2017
I got thorough and friendly service - and they have an excellent selection of eyewear, including polarized sunglasses.
Jun 13, 2017
I called with an eye infection, they got me in at 8am the next morning!
Jun 9, 2017
This was my first visit. The Doctor and Staff are friendly and professional. My wait time was appropriate for the procedure I had.
Jun 2, 2017
This office is very professional and organized. Everyone is very knowledgeable and takes patient care very seriously.
May 24, 2017
I felt the visit was very thorough and the staff were friendly helpful and professional.
May 23, 2017
They are very professional and thorough. My wife has need glasses for some time, but every other office has not been able to provide a solution for a single eye vision problem. Dr Gray's office is on the way to a solution.
May 23, 2017
My only concern is that I can not remember a time that I was called out of the waiting room within 15 minutes of the scheduled time.
May 22, 2017
Everyone in the office seems dedicated to making your visit a pleasurable one.
May 20, 2017
Dr. Gray is amazing!! I was there a year ago, was seen by an associate of Dr.Grays. I have to say that I did not feel that my issues or questions were addressed in a thourough manner. I brought the same issues (which have gotten worse) to my appointment with Dr. Gray. Not only did she see right away what was going on with me, my treatment was explained to me in a matter of minutes. She said "I can help you with..." I felt dismissed at my previous appointment. So yes..Dr. Gray is amazing!!! The ladies up front and the tech that helped me were wonderful as well. Thank You so very much!!
May 20, 2017
Had heard good comments,reason for appt
May 19, 2017
I think Dr. Grey is terrific and her care of her patients is wonderful.
May 18, 2017
I enjoyed the staff, they were polite and friendly. The wait was not long at all and Miss Myers was great.
May 18, 2017
Was a very nice experience actually presently surprised. Check-In was very fast, very friendly staff. Noticed equipment was very update , really liked when Dr. showed actual picture of eye & was showing me what was going on. When I picked out glass the lady (sorry can't remember her name) 😌 anyway she was very helpful & so pleasant.
May 18, 2017
I like the speed and accuracy of being seen right away. Quick and professional atmosphere. I greatly appreciate that my time wasn't wasted.
May 13, 2017
Compassion, competence and beyond what one would expect has been my experience with Dr. A. Gray and staff.
May 12, 2017
The staff was extremely friendly and professional ,I got my eye exam completed within an hour, instead of having to wait. They also helped me with my insurance plan and appreciate them for doing that!
May 12, 2017
Had a small growth taken off my lower left eyelid,was treated with such care and concern that it made me fill very comfortable and the end result was awesome !!!amazed at how fast it is healing also.
May 11, 2017
I felt very comfortable in Dr. Gray's office. Everything that was done to me was explained and everyone were super nice. I can definitely recommend Dr. Gray's office.
May 5, 2017
I had an issue with my eyes. My wife called and I was given an appointment within 45 minutes. Everyone was very thorough and professional. It was nice personally knowing the Doctor . I would highly recommend your office.
Apr 29, 2017
Dr. Meyers was efficient and professional.
Apr 25, 2017
Amazing service beautiful office
Apr 25, 2017
I am a 52-year old athlete who has never been to the eye doctor. There was no effort by anyone, especially the doc, to understand who I am and what I needed. I was very nervous and insecure about the whole process. Assumptions were made about my needs, which were incorrect. I felt like there was no personalization. Both visits were over all a very bad experience for me. I left crying.
Apr 25, 2017
Easy to talk to and took time to listen. Helpful
Apr 23, 2017
I was treated as a person not just eyeballs! a friendly smile takes the cake!
Apr 20, 2017
I have always felt that our treatment here was exceptional.
Apr 20, 2017
4 Stars Excellent Very Good Excellent Very Questions and Answers speak for themselves!!!!!!
Apr 15, 2017
Fast, smooth, complete, professional
Apr 15, 2017
My wait time was less than 5 minutes. The support staff was both pleasant and professional. The physician was took adequate time to explain my condition and appropriate treatment regimens; and advised my future prognosis.
Apr 14, 2017
I told your receptionist I wanted to see Dr. Gray because she saved the eyesight of a close friend, David West, and that I appreciated what she did for my friend and that's why I wanted to see her.... And so what did the young lady do ???? She made an appointment for me to see the OTHER doctor in the practice. I was very upset over the whole matter and I let the ladies know how I felt. They said, "Well, we will let you see Dr. Gray NEXT TIME." I didn't want to see Dr. Gray NEXT TIME. I wanted to see Dr Gray THIS TIME. And so, just in case you are not paying close attention to what I am saying, let me make it clear. I AM VERY UNHAPPY ABOUT THE WAY MY STATEMENT WAS JUST IGNORED AND NOT BEING SCHEDULED TO SEE DR. GRAY.
Apr 13, 2017
Due to the fact that my need was an emergency (scratched cornea), I was seen in just a few hours. Dr. Meyer was caring, thorough and professional. She explained my injury and treatment completely.
Apr 12, 2017
Everyone was friendly. I was made very comfortable since this was a visit long time needed.
Apr 12, 2017
I have been Dr Gray's patient for 10+ years and am very pleased. Thankful she could work me in for an immediate problem.
Apr 8, 2017
Laura, Dr. Gray and Chris were as efficient and personable as always! I feel fortunate that I am a patient here.
Apr 8, 2017
It is always a pleasure to receive care at your office. Everyone is pleasant and caring and professional. Thank you
Apr 7, 2017
Professional and friendly staff. Very helpful; answered all my questions. Modern setting and facilities.
Apr 6, 2017
Really nice office staff and the Dr took her time with us.
Apr 5, 2017
I have total trust in Dr. Gray and the staff. Everyone is very pleasant and professional.
Apr 4, 2017
friendly courteous staff appointment started on time no waiting
Apr 4, 2017
I have a great amount of trust in Dr Gray and her assistants
Mar 25, 2017
I waited less then five minutes for my Dr. Appreciated the service and the professional attitude of the staff. Thank you.
Mar 24, 2017
I was seen promptly and received a complete exam by the technician prior to seeing Dr. Myers who was warm, clearly discussed all findings and answered all of my concerns.
Mar 22, 2017
Dr. Gray's office is a testament to friendly and effective patient care. Every one of her staff is a consummate pro. She offers sensible advise tailored to your individual needs and pocketbook and informs frankly about all available options while never pushing unnecessary treatments or products! Highly recommended!
Mar 22, 2017
It's a very good place to see a eye doctor there very nice
Mar 22, 2017
This was my first visit and everyone was friendly which helped me feel relaxed during my exam.
Mar 22, 2017
Polite, friendly treated me with respect. Thank you
Mar 20, 2017
Everyone was professional.
Mar 20, 2017
I like it. I feel very included in what is going on.
Mar 20, 2017
One of the nice'st things was that every one was on time. The exam was very detailed and Dr. Gray consulted notes from earlier visit. Even tho I was keeping my old frames the Optician gladly is adjusted them, which is not always the case in other offices. I really appreciated everyones attentive attention. Connie Coble
Mar 18, 2017
I was very impressed with the level of professionalism and knowledge that the staff has. Brittany was the technician that I worked with for most of my appointment. She is a very caring, compassionate person with a great personality and made me feel very comfortable during my examination. ... not to mention very efficient. I enjoyed my time with Dr. Gray who was very thorough and I learned things about my eyes that I have never known. I would highly recommend Dr. Gray and her organization to anyone looking for an eye physician/surgeon. Being a new resident of this area, I feel like I am being cared for by one of the best. Thank you Dr. Grey and team!
Mar 17, 2017
Dr. Gray listens to my concerns and questions and deals directly with them as well as giving clear and understandable explainations and directions. I am always treated cheerfully and with respect by all the staff at this office.
Mar 16, 2017
Brittany and Dr. Gray were both very thorough and clearly communicative. They were easy to talk to and responded to all my concerns.
Mar 13, 2017
Very thorough exam performed. Recommended additional testing that other doctors have not. Wish there was a larger selection of higher end frames for men, not just for women. Bought my daughter some very nice Versace last month, but no comparable men's selections. Would be nice if this was offered.
Mar 9, 2017
Professional, uncrowded waiting room, appts. on time and excellent hands on service.
Mar 5, 2017
I have been a patient for many years. Dr Gray and staff were awesome as always. She was very thorough as always in my eye exam. Her support staff were kind and helpful as always. I have referred Dr Gray to many of my friends. I
Mar 2, 2017
Dr. Gray and office staff were curtieous and professional at all times during my visit and explained what was happening with my condition in layman language i could understand.
Mar 1, 2017
I have received great and professional service from Dr. Gray and her staff.
Mar 1, 2017
I like everything about my visit.
Feb 23, 2017
Dr. Gray is very positive. I enjoy her smile and pleasure of see I g my progress. It was unexpect having her give me options information and the opportunity to make informed choices. It was a pleasure having a Dr and Surgeon who actually cared about my needs.
Feb 22, 2017
Very professional and knowledgeable
Feb 20, 2017
Most competent. friendly, professional. Dr. Gray saved my eyesight.
Feb 18, 2017
Appointment was handled efficiently and with respect for my time . . . . and my intelligence when discussion eye-health issues and treatment.
Feb 18, 2017
Everyone was great, Brandy was so helpful and such a sweety. Saved me money compared to the last pair of glasses I purchased from Walmart less then half the price.
Feb 16, 2017
To regain 70% of vision is nearly like gaining total sight. Nearly two months have gone by since the surgery, and I am still amazed at the sunrises and pastures of green. The clouds of my eyes have gone away, for sunshine to brighten each day, for rainbows to be seen from end to end, for raindrops to see even the most detail, for watching my granddaughters hands cover my old wrinkled hand - what more can I ask!
Feb 16, 2017
very professional. kind. Very short wait times at appointments.
Feb 15, 2017
I am very disapointed Dr. Gray did not suggest having my current glasses adjusted by Chris before filling a new one for reading glasses. I bought new frames for reading glasses and picked them up yesterday. Chris adjusted my current glasses and I am now able to read 100% with them...far better than with the new reading glasses!! Pretty much a waste of my money...which is very limited on a retirement living.
Feb 15, 2017
Dr. Gray is knowledgeable and caring
Feb 15, 2017
I have been so impressed with your whole teams efforts. They made me feel like I was in very good hands. My new lens is perfect. Thank you so much for your consideration!
Feb 15, 2017
The Doctors were very professional and and nice
Feb 15, 2017