Andrea V. Gray M.D P.C.

Eye Physician and Surgeon

Star Star Star Star Star 695 Reviews

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Reviews

StarStarStarStarStar I have been going to Dr Gray's office forever. ... —    (Patient since 2020)

I have been going to Dr Gray's office forever. The entire staff are friendly and very knowledgeable. And Dr Gray is amazing !!!


StarStarStarStarStar Staff are courteous, friendly, and very helpfu... —    (Patient since 2020)

Staff are courteous, friendly, and very helpful. Facility is clean and welcoming.


StarStarStarStarStar  —    (Patient since 2022)

Dr Gray is exteemly easy to talk with, she also explains any concernes brought to her attention. Thhe office in clean and well organized. I look forward to having the opportunity to discuss with Dr Gray surgery to raise my eye lids (blepharoplasty).


StarStarStarStarStar If someone was looking for eye care, I would en... —    (Patient since 2021)

If someone was looking for eye care, I would enthusiastically recommend your practice.


StarStarStarStarStar Really great personal care! —    (Patient since 2022)

Really great personal care!


StarStarStarStarStar Always very nice and proficient!  —    (Patient since 2022)

Always very nice and proficient!


StarStarStarStarStar Everyone is so kind —    (Patient since 2020)

Everyone is so kind and understanding with all of my kids needs. Whether it's appointments or Chris constantly having to adjust glasses for us..


StarStarStarStarStar Customer service is exceptional  —    (Patient since 2020)

Customer service is exceptional


StarStarStarStarStar Very little wait time, would recommend office ... —    (Patient since 2020)

Very little wait time, would recommend office and Dr Gray.


StarStarStarStarStar Timely, courteous,and Dr. Gray and their glasse... —    (Patient since 2020)

Timely, courteous,and Dr. Gray and their glasses order desk took care of all my questions.


StarStarStarStarStar We were treated very friendly and quickly. They... —    (Patient since 2022)

We were treated very friendly and quickly. They were very thorough.


StarStarStarStarNo Star This was my first visit. They seemed to be very... —    (Patient since 2022)

This was my first visit. They seemed to be very concerned for my condition. Helpful and courteous!


StarStarStarStarStar Very friendly staff & informative visit was on ... —    (Patient since 2021)

Very friendly staff & informative visit was on time thank you


StarStarStarStarStar Friendly, professional and caring  —    (Patient since 2021)

Friendly, professional and caring


StarStarStarStarStar The entire staff is friendly and helpful. We ar... —    (Patient since 2021)

The entire staff is friendly and helpful. We are always treated wonderful during our appts or when we pick out glasses. Everyone is very knowledgeable.


StarStarStarStarStar Highly recommend Dr. Gray —    (Patient since 2021)

Dr. Gray and her staff are very professional. I completely trust Dr. Gray's assessment of my vision health. She has a large selection of eyewear backed by great staff. I highly recommend this eye care professional.


StarStarStarStarStar Procedures fully explained. I was treated as ... —    (Patient since 2020)

Procedures fully explained. I was treated as the most important person.


StarStarNo StarNo StarNo Star service is slow , was expecting the operation a... —    (Patient since 2022)

service is slow , was expecting the operation at the appointment ? too man scheduling


StarStarStarStarStar Friendly office who seem to work together for t... —    (Patient since 2020)

Friendly office who seem to work together for the best outcome for the patient.


StarStarStarStarNo Star Very nice office, staff and service. —    (Patient since 2022)

Very nice office, staff and service.


StarStarStarStarStar The staff has been friendly and helpful when ev... —    (Patient since 2020)

The staff has been friendly and helpful when ever I had a question. They were able to put me at ease when it came to explaining the procedures.


StarStarStarStarStar Excellent service  —    (Patient since 2021)

I really like Andrea Gray MD and Staff professionalism. They make you feel like it no problem helping with your eye exam and glasses! Thanks


StarStarStarStarStar great personal, very liked —    (Patient since 2022)

great personal, very liked


StarStarStarStarStar Everyone was very pleasant as well as businessl... —    (Patient since 2021)

Everyone was very pleasant as well as businesslike and efficient. My visit was very pleasant.


StarStarStarStarStar Been a patient with Dr Gray for over 10 years. ... —    (Patient since 2021)

Been a patient with Dr Gray for over 10 years. Excellent Service, thorough, complete explanations, fine surgery, best aftercare, and a great staff. One can not ask for more.


StarStarStarStarStar ♡Jessie the assistant ♡... —    (Patient since 2022)

Jessie the assistant was beyond amazing and so patient with my 5 year old daughter. The accommodations she made for Lila to feel comfortable for her first eye visit ever went above and beyond anything I had expected or hoped. We laughed and had a wonderful experience. THANK YOU JESSIE!!


StarStarStarStarStar Dr. Gray and her staff are very professional an... —    (Patient since 2022)

Dr. Gray and her staff are very professional and I have the upmost respect and confidence in their abilities. Thank You!!! Renee Cloud


StarStarStarStarStar Staff was very friendly and professional. —    (Patient since 2021)

Staff was very friendly and professional.


StarStarStarStarStar Friendly staff. Very professional and helpful. —    (Patient since 2022)

Friendly staff. Very professional and helpful.


StarStarStarStarStar I will definitely be back.  —    (Patient since 2022)

I will definitely be back. This is definitely the best experience I've ever had in an optometrist office. You guys were wonderful.


StarStarStarStarStar I always receive professional service in Dr. Gr... —    (Patient since 2020)

I always receive professional service in Dr. Gray's office. Her staff are friendly and efficient. I am very happy to be a patient of hers for over 15 years.


StarStarStarStarStar Cliradex —    (Patient since 2020)

Thank you for your insight on my problem. I used the Cliradex last night and I can see the difference. I will continue this process. Thank you, again.


StarStarStarStarStar Helpful and professional. —    (Patient since 2022)

Helpful and professional.


StarStarStarStarStar Dr. Gray and her staff are absolutely wonderful... —    (Patient since 2022)

Dr. Gray and her staff are absolutely wonderful. They respect their patients' time and are thorough in their examination. I feel cared for and supported in ensuring my eye health with this team.


StarStarStarStarStar Dr. Gray has always been excellent in her care ... —    (Patient since 2021)

Dr. Gray has always been excellent in her care for my eyes. I've always taken for granted that all was in order, and she has been very thourough in my examinations. Whatever the issue, has been dealt with in an expediate manner, and I appreciate very much.


StarStarStarStarStar so far, so good, waiting for new glasses —    (Patient since 2022)

so far, so good, waiting for new glasses


StarStarStarStarStar Gray office Review —    (Patient since 2022)

Dr Gray and her staff are very thoughtful and professional.


StarStarStarStarStar I want to thank your office for getting me in t... —    (Patient since 2022)

I want to thank your office for getting me in to see a doctor so quickly.


StarStarStarStarStar Office staff is very friendly and helpful.. —    (Patient since 2021)

Office staff is very friendly and helpful..Nice having appointment information on E mail.


StarStarStarStarNo Star I got an appointment to be seen, had a basic ex... —    (Patient since 2022)

I got an appointment to be seen, had a basic exam and then was told that they couldn't see me again as the provider was leaving and the remaining provider was not taking new patients. Given the option, I would have chosen to see some one else IF I'd been given this information ahead of time.


StarStarStarStarStar  —    (Patient since 2020)

This is a professional and friendly office. Everyone was helpful, made good eye contact, and made me feel welcome. I am sorry to hear my Dr Ericson is moving to be closer to family, and hope I can switch to Dr Gray when she has an opening.


StarStarStarStarStar Appointment ... —    (Patient since 2022)

Other than having to wait for quite a while for a new costumer’s appointment, service was very good.


StarStarStarStarStar Great professional staff! —    (Patient since 2020)

Great professional staff!


StarStarStarStarStar Very inviting experience, I did not feel pressu... —    (Patient since 2022)

Very inviting experience, I did not feel pressured or hurried during the testing . I had a very good outcome. they made sure I understood all the information that pertained to me.


StarStarStarStarStar Really friendly! —    (Patient since 2022)

The professionalism is top-notch! Will always go here for my eye needs! Each person was very approachable and helpful!! I arrived early, since my fiancée had appt before me. They helped me way before I was scheduled since they had time and my paperwork was already filled out:


StarStarNo StarNo StarNo Star Service was timely, thorough and welcome and th... —    (Patient since 2021)

Service was timely, thorough and welcome and the low score is not about that. My families provider, Dr. Erickson, is leaving the practice. When my husband had his annual appointment, he was signed up to switch over to Dr Grey's practice, but my daughter and I were not and told to call back every few months to see if a new provider has joined the practice or if Dr Grey has availability. I would like to see the same provider as my husband and this is the only practice on Roseburg taking our insurance. So it's a little frustrating to have to with at being allowed continuous care.


StarStarStarStarStar It took a long time to have an appointment, but... —    (Patient since 2022)

It took a long time to have an appointment, but was very thorough. They have a nice variety of frames and options.


StarStarStarNo StarNo Star I am unhappy that you are enforcing the mask ma... —    (Patient since 2021)

I am unhappy that you are enforcing the mask mandate. Yes, I am aware of the law. No, I don't care for your excuse.


StarStarStarStarStar exam. —    (Patient since 2021)

Jessica was very professional and fun to talk to. Dr.Gray I have been going to her and she is very personal regarding my health.


StarStarStarStarStar Dr. Gray and all the staff were very nice n pro... —    (Patient since 2022)

Dr. Gray and all the staff were very nice n professional and truly helpful.


StarStarStarStarNo Star Long wait —    (Patient since 2021)

I would of said 10, but I was sitting in a room waiting for Dr Gray way too long. I could hear her with someone chit chatting and it was irritating. I was late for another appointment. My appointment with Dr Gray was 9:45, and I didn’t get out of there until 11:30.


StarStarStarNo StarNo Star I sometimes get in trouble for recommending som... —    (Patient since 2021)

I sometimes get in trouble for recommending some one or place so I just don't recommend anymore.


StarStarStarStarNo Star My eyes needed to be dilated for an exam. I as... —    (Patient since 2022)

My eyes needed to be dilated for an exam. I asked if I could drive after the exam. The response was my upclose vision was compromised but driving would be ok. By the time I left my eyes were still dilated. My vision was impaired by the glare of the day. I drove home but it wasn't comfortable. I had to hold my hand up to reduce the light and tried to squint to clarify my vision. It's my opinion that clients with dilated eyes should have a driver to get them home after the appointment.


StarStarStarStarStar Everyone was very professional and very nice —    (Patient since 2022)

Everyone was very professional and very nice


StarNo StarNo StarNo StarNo Star Well wasn't too happy with the fact that the Dr... —    (Patient since 2022)

Well wasn't too happy with the fact that the Dr repeated things from last visit so charged me for a copay for this visit for an exam that was supposed to be free.


StarStarStarStarStar Friendly Atmosphere  —    (Patient since 2022)

Staff are professional and friendly


StarStarStarStarStar Everyone was very kind to me. Glasses came fast... —    (Patient since 2022)

Everyone was very kind to me. Glasses came fast and they are great.


StarStarStarStarStar Yay! Dr. Erickson!  —    (Patient since 2022)

Dr. Erickson immediately slid me into an open time slot, so I was seen within an hour of having vision issues indicating a detached retina. And then hooked me up with his favorite retinologist for a stabilizing procedure 30 minutes later!


StarStarStarStarStar If you want the best eye care in Oregon you wil... —    (Patient since 2020)

If you want the best eye care in Oregon you will find no better than Dr. Andrea Gray of Roseburg, Oregon for optimum expert eye care!!


StarStarStarStarStar Nice and welcoming office! —    (Patient since 2021)

Nice and welcoming office!


StarStarStarStarStar Favorite —    (Patient since 2022)

Everyone in this practice I’ve had contact with us knowledgeable, helpful, friendly, fast and efficient.


StarStarStarStarStar A pleasant and prompt office visit. Large selec... —    (Patient since 2020)

A pleasant and prompt office visit. Large selection of frames as well.


StarStarStarStarStar Every one very polite and nulidgible  —    (Patient since 2022)

Every one very polite and nulidgible


StarStarStarStarStar I have been very happy with services at your of... —    (Patient since 2020)

I have been very happy with services at your office and with Dr. Gray. She will refer me for services for low vision to assist me with reading.


StarStarStarStarStar the staff was on time, no waiting. Have had is... —    (Patient since 2022)

the staff was on time, no waiting. Have had issues with prisms. Seems to have been worked out. Will see when the new glasses arrive. Thank you for using my last frames.


StarStarStarStarStar Great Doctors and staff.  —    (Patient since 2022)

Great Doctors and staff.


StarStarStarStarStar  —    (Patient since 2022)

Inviting office space and welcoming and friendly staff.


StarStarStarStarStar Was seen at appointed time by very courteous fr... —    (Patient since 2021)

Was seen at appointed time by very courteous friendly staff and drs.


StarStarStarStarStar The staff are very friendly, was a very pleasa... —    (Patient since 2022)

The staff are very friendly, was a very pleasant experience.


StarStarStarStarStar Nice office very friendly office staff waite... —    (Patient since 2022)

Nice office very friendly office staff waited a little past my appointment time.very efficient and thorough the optician was very helpful no sales pressure. Thank you


StarStarStarStarStar New patient, very satisfied —    (Patient since 2022)

Dr. Gray listened to all of my concerns and addressed each one. She explained treatment options that gave me hope for the vision problems I was experiencing. She did not make me feel rushed and was very thorough. I highly recommend her care.


StarStarStarStarNo Star Dr. Erickson is knowledgeable and pleasant. He... —    (Patient since 2020)

Dr. Erickson is knowledgeable and pleasant. He also accommodated my request for additional services beyond my scheduled appt. needs as I have long travel to each appt. All staff were friendly and efficient.


StarStarStarStarStar My first visit —    (Patient since 2022)

Yesterday was my first visit to Dr. Gray's office. She, and her associates, will be my eye care professionals from here on out. I arrived at Dr. Gray's office a few minutes before my appointment. The front desk folks were friendly and made me feel welcome. The young lady who helped me was very happy that I had downloaded and completed my paperwork ahead of time. My appointment began with another young woman who conducted some tests on my eyes. She was friendly and professional. She engaged me in chit-chat which I always appreciate. I prefer my medical professionals to be friendly and not rigid. Dr. Gray was the next to see me. I went to high school and college with Dr Gray. She has always been exceptionally bright and friendly. She answered my questions and took the time to listen to my thoughts and concerns. I have the utmost confidence in Dr. Gray, and she will definitely be my eye doctor from here forward.


StarStarStarStarStar Professional, possitive, and supportive. —    (Patient since 2020)

Professional, possitive, and supportive.


StarStarStarStarStar The office.staff were friendly and helpful. I W... —    (Patient since 2022)

The office.staff were friendly and helpful. I Was seen one my appointed time. Dr Gray was very helpful and thorough with my exam.


StarStarStarStarStar Very professional, friendly, & informative  —    (Patient since 2022)

Very professional, friendly, & informative


StarStarStarStarStar Great exam experience —    (Patient since 2022)

Visited for a routine eye exam. The staff was courteous and professional. Questions I had about the equipment and exam were answered. I was very pleasantly surprised by the interior of the office. The building exterior is good but the lobby was both grand and comfortable.


StarStarStarStarStar Everyone in the office is very good at their jo... —    (Patient since 2020)

Everyone in the office is very good at their job! I always feel well cared for and welcome.


StarStarStarStarStar  —    (Patient since 2022)

Everyone was very kind and friendly and professional was impressed how knowledgeable everyone was great people great place


StarStarStarStarStar Very quick to respond when there is a possible ... —    (Patient since 2021)

Very quick to respond when there is a possible emergency…DR. Gray was very understanding.


StarStarStarStarStar Enjoyed the experience, thank you. —    (Patient since 2022)

Enjoyed the experience, thank you.


StarStarStarStarStar Very thorough exam and thoughtful advice and re... —    (Patient since 2021)

Very thorough exam and thoughtful advice and recommendations.


StarStarStarStarStar Reception was much more organized and prepared ... —    (Patient since 2021)

Reception was much more organized and prepared for my visit compared to last year and I did not have to wait at all! Everyone is always very friendly, helpful and efficient!


StarStarStarStarStar  —    (Patient since 2021)

Everyone was very pleasant to me and listened to my concerns. I’m very pleased with the service I received from Dr. Gray and her Staff.


StarStarStarStarNo Star Appreciate the online opportunity to provide fe... —    (Patient since 2022)

Appreciate the online opportunity to provide feedback....think it can be helpful as well as saving staff time.


StarStarStarStarStar As always, a 10 —    (Patient since 2020)

I can't ever imagine trusting another Dr with my eye care. Dr. Gray is so thorough, complete, and compassionate. Checking and double checking. Like the title says, a 10.


StarNo StarNo StarNo StarNo Star Felt rushed. Dr. Seemed disinterested, just wa... —    (Patient since 2021)

Felt rushed. Dr. Seemed disinterested, just wanted to hurry me through. Girls at the front counter not personable or helpful. Aweful experience. My exam wasn't explained very well. My eyes were dilated and nobody talked to me about sunglasses.


StarStarStarStarStar This was my second visit, and I'm extremely sat... —    (Patient since 2020)

This was my second visit, and I'm extremely satisfied with Dr. Gray and her staff. I learned of a simple solution for the eye problem I was having and have begun self-treatment with a product I was able to get from Dr. Gray's office.


StarStarStarStarStar Almost everything was great about my visit exce... —    (Patient since 2021)

Almost everything was great about my visit except that my eyes were dilated and I was sent out the door without any eye protection. This caused serious issues in my driving ability to see. This could have caused an accident but thankfully I made it home safely.


StarStarStarStarNo Star My experience in office was great. 0 issues. ... —    (Patient since 2021)

My experience in office was great. 0 issues. The number of reminder emails and texts borders on harassment. Especially when I had an appointment yesterday and get two texts and an email today that I'm overdue.


StarStarStarStarStar Very Happy Camper —    (Patient since 2020)

I have been a patient of the practice for a while now and am very pleased with the knowledge and professional of Dr. Gray and her team. Processes are explained before they start so I know what is happening and why in my exams. I highly recommend Dr. Gray and her team.


StarStarStarStarStar What a wonderful experience and my eye issue is... —    (Patient since 2022)

What a wonderful experience and my eye issue is getting better already thank you so much


StarStarStarStarStar This was my first time here as Dr. Wilson retir... —    (Patient since 2022)

This was my first time here as Dr. Wilson retired a few years ago and I've been without eye care for about 10 years. Each person was very professional and courteous to me and it's a big relief to be able to have someone help me with my vision care.


StarStarNo StarNo StarNo Star The office/store area was impressive. —    (Patient since 2022)

The office/store area was impressive. I didn't quite expect it. Though the receptionist/intake lady was a tad stiff, almost impersonable. Professional, but not really welcoming. I was totally offended by the first sheet of paper that covered the mask BS. You people put way too much emphasis on the mask wearing and covid 19 scare tactics. It was quite obvious that your company is totally uninformed about the masks and covid. Good Lord, how long must this BS continue? Show me one peer reviewed study that shows masks prevent you from contracting a virus, any virus. Show me one study that shows covid virus has been isolated and proven to exist. Ok, anyway, the young lady that did the testing on my eyes was personable enough and I enjoyed her interaction with me. When putting in the dilation solution, she didn't tell me how long it would take for it to work before the Dr. would be in to see me. I almost had an instant headache after she put the drops in, though I didn't get a headache, there was a tightness felt. Then I was surprised that Dr. Gray did not attend me, but some other doctor. He also was not very personable, but there to do a job. Stiff and very formal. Geez, what's going on in this office? The feeling was like I was in a production line. Get them in and get them out. Like everyone is a number, not a real person. Or is this the treatment people who are on OHP receive? Private insurance holders are welcomed. The salesman for eyeglasses was nice and personable, but seemed to assume that as a OHP holder, that I was only able to afford the "budget" selection of frames. At $200 for the script and frames, I don't' consider that "budget" friendly. Of course I haven't had to buy glasses for 30+ years, so I guess $200 is supposed to be reasonable. I actually need several pairs, but I wasn't expecting that price tag, so I'll have to wait a month before purchasing a second pair. I will need to do some price shopping before I commit to buying from your store again.


StarStarStarStarStar Excellent and Knowledgeable Service —    (Patient since 2020)

The front desk was friendly and easy to work with as I checked in and out. Dr. Gray was professional but friendly and very knowledgeable. She was able to answer all of my questions. Dr. Gray's assistant, I believe her name was Jessica but not sure, was efficient, energetic, and very friendly.


StarStarStarStarStar Friendly staff. Didn't have to wait long in the... —    (Patient since 2021)

Friendly staff. Didn't have to wait long in the lobby or waiting room before being seen


StarStarStarStarStar Professional and Comfortable —    (Patient since 2021)

I was very pleased with the positive COVID protocols and the friendly staff. The services were provide with smiles and professionalism with my leaving with no questions.


StarStarStarStarStar Great employees and wonderful doctors —    (Patient since 2021)

Great employees and wonderful doctors


StarStarStarStarStar Jessica was excellent once again for my visual ... —    (Patient since 2020)

Jessica was excellent once again for my visual field test. She is just delightful, friendly and makes you feel at ease. It was a pleasure to see her again!


StarStarStarStarStar I was treated with utmost professionalism. I w... —    (Patient since 2022)

I was treated with utmost professionalism. I was impressed with all of the up-to-date procedures that were used


StarStarStarStarStar Been other places came back to Dr Grey best a... —    (Patient since 2020)

Been other places came back to Dr Grey best around friendly helpful .


StarStarStarNo StarNo Star I felt like my appointment was ran through extr... —    (Patient since 2021)

I felt like my appointment was ran through extremely fast and was not listened to very well at all with the issues I was being seen for.


StarStarStarStarStar I had an excellent experience with Dr. Gray and... —    (Patient since 2021)

I had an excellent experience with Dr. Gray and highly recommend her. Will certainly go back.


StarStarStarStarStar I like the great professionalism of Dr. Gray an... —    (Patient since 2021)

I like the great professionalism of Dr. Gray and her staff. I also appreciate the cleanliness and care they take for the COVID.


StarStarStarStarStar Very impressivel run office. Our wait was minim... —    (Patient since 2021)

Very imptesively run office. Our wait was minimal and I felt very well taken care of.


StarStarStarStarStar The lady that did all my eye testing was so nic... —    (Patient since 2020)

The lady that did all my eye testing was so nice!!


StarStarStarStarStar Great doctor, Dr. Gray and staff —    (Patient since 2020)

Great doctor, Dr. Gray and staff


StarStarStarStarStar I was so very pleased with the service I receiv... —    (Patient since 2021)

I was so very pleased with the service I received and did not expect the full treatment on my first visit. Both the doctor and the technician were very thorough and I appreciated the care I received. Thank you so much and I'm looking forward to my next visit.


StarStarStarStarStar the assistant was so friendly, and I felt like ... —    (Patient since 2021)

the assistant was so friendly, and I felt like she was knoweleable


StarStarStarStarStar Very professional staff, and plan on recommendi... —    (Patient since 2021)

Very professional staff, and plan on recommending to all my friends.


StarStarStarStarStar From the receptionists, to the medical assistan... —    (Patient since 2020)

From the receptionists, to the medical assistants, to the doctor that saw my case....all are extremely professional, friendly and put me at ease. They all answered my questions promptly and with knowledge. I've been a patient of Dr Gray's for years and perfection of service has grown and kept up with science. They take all the time needed to do it right, get the exact diagnosis, and eye treatment. I never felt rushed or just a number. 5++ Stars!!


StarStarStarStarStar Good staff. Nice offices. Competent care. —    (Patient since 2020)

Good staff. Nice offices. Competent care. What more could you want?


StarStarStarStarStar  —    (Patient since 2020)

Learning I had Glaucoma I was going to another eye doctor for treatment and was not getting better (eye pressure not going down) I prayed as what to do and in the middle of the night, a voice told me in a dream, to change doctors, I went to Doctor Erickson and in 8 days he had my pressure down to almost normal. Praise God for answered prayer.


StarStarStarStarStar Everyone was friendly, great Doctor,. I would h... —    (Patient since 2021)

Everyone was friendly, great Doctor,. I would highly recommend your office.


StarStarStarStarStar I always recommend your place to my friends and... —    (Patient since 2020)

I always recommend your place to my friends and others you’re there if my eyes change and in need of care! Thank you!


StarStarStarStarNo Star It went as I thought it would. Very pleasant. —    (Patient since 2020)

It went as I thought it would. Very pleasant.


StarStarStarStarStar always a pleasant office to visit —    (Patient since 2020)

always a pleasant office to visit


StarStarStarStarStar The office got me right in —    (Patient since 2020)

The office got me right in


StarStarStarStarStar Excellence all around —    (Patient since 2020)

Friendly, competent with good service. Chris, the optician, provides especially good service for picking frames, lenses, adjustments and repairs.


StarStarNo StarNo StarNo Star I was surprised to find out that progressive le... —    (Patient since 2021)

I was surprised to find out that progressive lenses would cost me $520. In today's economic landscape I would think that there would be a more affordable option provided so that business would not have to go elsewhere.


StarStarStarStarNo Star The office atmosphere was great, check in smoot... —    (Patient since 2021)

The office atmosphere was great, check in smooth, tech was efficient, but could have explained more to my thirteen year old daughter about what was going on. The doctor Erickson, seemed rushed, and angered me when his response to my question about my daughter’s vision was, it really doesn’t matter.


StarStarStarStarStar The Best in Roseburg.  —    (Patient since 2021)

The staff is very good. Professional, and understanding.


StarStarStarStarNo Star That’s why I make my appointments early in the ... —    (Patient since 2021)

That’s why I make my appointments early in the morning because I can go in and out


StarStarStarNo StarNo Star Overall this was a better experience than the l... —    (Patient since 2021)

Overall this was a better experience than the last eye doctor I went to in town. But I felt that since I was receiving text updates about the upcoming appointment it would have been nice to also let me know that I need to bring my current set of glasses to the appointment along with notifying me that my eyes would be dilated so I could have arranged for someone to take me. Also since your vision is not at its best after being dilated, frames should be picked out before this, that way you can actually see what you are going to be wearing for the next year. Also the tech doing my exam touched several pieces of equipment including the computer keyboard and mouse without any hand hygiene and then touched my eyes. Just some opportunity for improvement. My glasses have not arrived yet so I cannot speak about the quality of the frames or lenses.


StarStarStarStarStar Dr. Dauer was attentive and helpful. I also wa... —    (Patient since 2021)

Dr. Dauer was attentive and helpful. I also was impressed with her male nurse who went above to clean the wax out of my ears


StarStarStarStarStar Excellent service from start to finish! —    (Patient since 2020)

Excellent service from start to finish!


StarStarStarStarStar Dr gray and staff are very courteous and profes... —    (Patient since 2020)

Dr gray and staff are very courteous and professional.


StarStarStarStarStar Dr Gray is amazing. The staff is friendly and k... —    (Patient since 2020)

Dr Gray is amazing. The staff is friendly and knowledgeable.


StarStarStarStarStar The office was able to fit me in, when there wa... —    (Patient since 2020)

The office was able to fit me in, when there was a appointment gilch. So helpful.


StarStarStarStarStar Best Medical Experience Ever.  —    (Patient since 2021)

Excellent staff. Felt very informed and included in the process. The procedure was flawless.


StarNo StarNo StarNo StarNo Star Poor service: Receptionist & Male Dr. —    (Patient since 2021)

The woman at the front desk was unpleasant. Either she was having a bad day or is just not a good person to be the 1st & last experience in the office. When she asked who was primary on my insurance & I said that I didn't know, she gave me a what-kind-of-idiot-are-you look. I explained that my husband & I are both self-employed & that sometimes he's primary & sometimes I'm primary. I suggested that whoever is listed first on my card is primary. Additionally, the male Dr (can't remember his name ...not even sure he introduced himself) didn't even mention if I needed glasses. When I was checking out, the lady at the front desk asked if I wanted to meet with one of the optometrists (or whoever the people in the front near the glasses are) & I was like "do I need glasses, the Dr didn't mention the word glasses even once when I was in my appointment. With that said, the woman who I was first, the one that does all of the "1 or 2" & other vision tests, was very pleasant. Honestly, I didn't know that she wasn't the eye doctor until some guy came in. Definitely won't be returning unless I see Dr Gray.


StarStarStarStarStar Warm welcome —    (Patient since 2020)

I love this office even more than ever. Jessica is an awesome young lady that has something nice to say as she greets each patient. She is an asset to your office for sure!


StarStarStarStarStar Thank you for getting me ASAP as I had brief lo... —    (Patient since 2021)

Thank you for getting me ASAP as I had brief loss of vision in the upper half of my eye from Amaurosia fugax, the equivalent of a TIA. That diagnosis got me an MRI yesterday one of several diagnostic tests for evaluating a mini stroke. Brandon was great in answering all my questions and concerns. Larry Broeker


StarStarStarStarStar Friendly, knowledgeable staff! —    (Patient since 2021)

Friendly, knowledgeable staff!


StarStarStarStarStar Dr. Gray is an exceptional physician.The offic... —    (Patient since 2021)

Dr. Gray is an exceptional physician. The office is very inviting and professional. The staff is polite, helpful and friendly.


StarStarStarStarStar Excellent, professional service  —    (Patient since 2020)

Excellent, professional service from the staff, the assistant and Dr. Erickson. Couldn't be happier.


StarStarStarStarStar Everyone was very nice, it was a pleasant visit... —    (Patient since 2021)

Everyone was very nice, it was a pleasant visit.


StarStarStarStarStar Great Service —    (Patient since 2021)

The staff was very friendly and kind. The examination was VERY thorough and I was able to get the correct prescription.


StarStarStarStarStar Appreciate the courtesy and warmth of everyone!... —    (Patient since 2020)

Appreciate the courtesy and warmth of everyone!


StarStarStarStarStar  —    (Patient since 2021)

Physician and Staff were very friendly and professional


StarStarStarStarStar Professional , knowledgeable, courteous! —    (Patient since 2021)

Professional , knowledgeable, courteous!


StarStarStarStarStar Dr. Erickson found the problem, which I have su... —    (Patient since 2021)

Dr. Erickson found the problem, which I have suffered for over 5 years. No other doctor could find it. The problem can be fixed and I am so pleased.


StarStarStarStarStar Very friendly! Quick, efficient ,and profession... —    (Patient since 2020)

Very friendly! Quick, efficient ,and professional! Amazing experience! 10/10!


StarStarStarStarNo Star Dr. Gray and her staff are great. However the p... —    (Patient since 2020)

Dr. Gray and her staff are great. However the people checking us in and out are not very friendly or nice


StarStarStarStarNo Star Pleasant staff. Dr Erickson had been recommende... —    (Patient since 2021)

Pleasant staff. Dr Erickson had been recommended by a friend & was professional & appeared knowledgeable. Unexpected experience beyond my deductible was called “refractory charge” but not explained.


StarStarStarStarStar The girls doing the work in the back did an exc... —    (Patient since 2021)

The girls doing the work in the back did an excellent job and were very friendly and personable. The girls up front were professional and efficient.


StarStarStarStarStar Your staff is warm, friendly, and incredibly he... —    (Patient since 2020)

Your staff is warm, friendly, and incredibly helpful. Everyone is efficient and caring.


StarStarStarStarStar Dr. Gray and crew are very thorough. —    (Patient since 2021)

Dr. Gray and crew are very thorough.


StarStarStarStarStar New patient —    (Patient since 2021)

The staff and Dr Erickson were very professional and would not hesitate on returning and bringing my wife.


StarStarStarStarStar Your staff is always courteous and friendly. Dr... —    (Patient since 2020)

Your staff is always courteous and friendly. Dr. Gray has been a treasure to my husband for at least 14 years. I am new and really am blessed she is our dr. God bless all🙏🦋


StarStarStarStarStar Very good doctor and her associates were friend... —    (Patient since 2021)

Very good doctor and her associates were friendly and professional! They care for how their patients eye needs! I would definitely recommend them to anyone!


StarStarStarStarNo Star Very professional !! Pleased. —    (Patient since 2021)

Very professional !! Pleased.


StarStarStarStarNo Star I had no problem with the doctors however your... —    (Patient since 2021)

I had no problem with the doctors however your staff is another story. When I said I could not afford glasses right now your receptionist said you have ohp. The man directly said loudly I didn't qualify, and a customer waiting for glasses started laughing at me. Being on ssd and living below poverty level i have enough on my plate than having to deal with this...Cindy Newsom


StarStarStarStarStar Jessica is always wonderful at assisting us and... —    (Patient since 2021)

Jessica is always wonderful at assisting us and getting us prepare to be checked by the doctor. Dr Andrea as usual very professional and kind. Great service


StarStarStarStarStar Very Impressed —    (Patient since 2021)

New patient! Excellent office! Very professional and nice people. They have 2 separate opticians who sit out front just to assist people with glasses. Chris was amazing and extremely helpful.


StarStarStarStarStar Dr Gray and her staff are wonderful  —    (Patient since 2020)

Dr Gray and her staff are professional, caring and provide excellent healthcare. I recommend them to everyone I know.


StarStarStarStarStar Excellent doctor Helped me see better —    (Patient since 2021)

Excellent doctor Helped me see better


StarStarStarStarStar Very good and thorough. Have been going to Dr. ... —    (Patient since 2021)

Very good and thorough. Have been going to Dr. Gray for years and never any bad issues.


StarStarStarStarStar Dr Gray has provided excellent service to me fo... —    (Patient since 2021)

Dr Gray has provided excellent service to me for something like 15 years. She performed two cataract and lens implants that changed my life. Very professional and friendly.


StarStarStarStarStar Was great,thank you so I can’t get rid off this... —    (Patient since 2021)

Was great,thank you so I can’t get rid off this unless I type a whole lot more that crazy


StarStarStarStarNo Star I misunderstood that the cataract surgery was n... —    (Patient since 2021)

I misunderstood that the cataract surgery was not going to be done to both eyes over the two month period. I learned that after I made a phone call questioning the schedule that I had.


StarStarNo StarNo StarNo Star Tech was great and thorough. Dr.Erickson spent ... —    (Patient since 2021)

Tech was great and thorough. Dr.Erickson spent about 2 minutes with me,and Had very little or generic information to give me about my results or symptoms.


StarStarStarStarStar Very professional office. Took time to explain ... —    (Patient since 2021)

Very professional office. Took time to explain things I had questions about & worked with me in choosing glasses that fit my face.


StarStarStarStarStar Everyone was great! —    (Patient since 2021)

I would go no where else for eye care than Dr. Gray's office.


StarStarStarStarStar The staff was helpful and pleasant to deal with... —    (Patient since 2021)

The staff was helpful and pleasant to deal with


StarStarStarStarStar Helped me as a walk in when I needed help. This... —    (Patient since 2021)

Helped me as a walk in when I needed help. This was so appreciated.


StarStarStarStarStar You have a very good staff. I will never go a... —    (Patient since 2021)

You have a very good staff. I will never go anywhere but to you and your staff. Bravo!


StarStarStarStarStar Every one was so nice. Thank you  —    (Patient since 2021)

Every one was so nice. Thank you


StarStarStarStarStar Just a fantastic practice. From start to finish... —    (Patient since 2021)

Just a fantastic practice. From start to finish it was a great experience.


StarStarStarStarStar Friendly, efficient, professional, and timely -... —    (Patient since 2020)

Friendly, efficient, professional, and timely --


StarStarStarStarStar Very friendly, did a through exam. —    (Patient since 2021)

Very friendly, did a through exam, answering all my questions. Making me feel relaxed and understanding what they were looking at. I would recommend them to my friends and family.


StarStarStarStarStar Very nice from building to personnel —    (Patient since 2021)

Very nice from building to personnel


StarStarStarStarStar Jen, the Tech, is a very personable, efficient ... —    (Patient since 2021)

Jen, the Tech, is a very personable, efficient , knowledgeable, and efficient young lady. Loved her bubbly personality!


StarStarStarStarStar Great service, and all the staff is very friend... —    (Patient since 2021)

Great service, and all the staff is very friendly


StarStarStarStarStar My eye appointment was very pleasant. The staff... —    (Patient since 2021)

My eye appointment was very pleasant. The staff was friendly and helpful.


StarStarStarStarStar Great experience! All the staff were very kind,... —    (Patient since 2021)

Great experience! All the staff were very kind, caring, friendly, and helpful. Great job!


StarStarStarStarNo Star I don't understand why the mask that I wear to ... —    (Patient since 2021)

I don't understand why the mask that I wear to the Cancer Center and to my other doctors appointments is not good enough to wear in this office


StarStarStarStarStar  —    (Patient since 2021)

I could see immediately from start to finish I was in good hands, I very much appreciated the professionalism of doctor and staff.


StarStarStarStarStar I had a miner problem with my eyes and you took... —    (Patient since 2021)

I had a miner problem with my eyes and you took me in the nest day. The front desk was very pleasant and the doctor was knowledgeable and helpful. I certainly will come back for a check up.


StarStarStarStarStar I was very impressed with everyone I had contac... —    (Patient since 2021)

I was very impressed with everyone I had contact with! All staff were very professional, courteous and informative! From the front desk office staff, Jessica -technician and Dr. Erickson! Thank you all for your outstanding service to myself and wife(Wendy, who came in the day before). Sincerely, Keith Cooper


StarStarStarStarStar From the moment I walked into the reception are... —    (Patient since 2020)

From the moment I walked into the reception area I was treated with respect. The technician that did my vision test was totally engaging and obviously loved her job. My interaction with the doctor was very comfortable and informative.


StarStarStarStarStar Friendly staff great all around experience. I h... —    (Patient since 2021)

Friendly staff great all around experience. I have a lot of confidence in Dr Gray.


StarStarStarStarStar Beautiful facility, wonderful technicians, and ... —    (Patient since 2021)

Beautiful facility, wonderful technicians, and very informative doctor. Would recommend to anyone!


StarStarStarStarStar Great doctor —    (Patient since 2021)

I've always found Dr. Gray to be very accessible, personable and professional. She' great


StarStarStarStarStar This is my first time using Dr. Greys office. O... —    (Patient since 2021)

This is my first time using Dr. Greys office. Overall a very pleasant experience! Dr. Found my eye care place in Roseberg.


StarStarStarStarStar Excellent experience. Staff and doctor werrvery... —    (Patient since 2021)

Excellent experience. Staff and doctor were very helpful and professional.


StarStarStarStarStar Recommend to others —    (Patient since 2021)

Friendly, professional, not a long wait to be seen. Overall positive experience.


StarStarStarStarStar Very professional yet you feel like family.  —    (Patient since 2021)

Very professional yet you feel like family. Ver


StarStarStarNo StarNo Star Inappropriate conversation  —    (Patient since 2021)

I did not appreciate the judgey comments from Dr Gray about my choice about the Covid vaccine. It’s no one’s business whether I do or do not, and I don’t have to explain that to anyone. I feel like it was completely inappropriate for her to even ask me.


StarStarStarStarStar Very professional but yet very friendly !! I gr... —    (Patient since 2021)

Very professional but yet very friendly !! I great care. I will recommend your office any chance I get.


StarStarStarStarStar Best office I’ve been to —    (Patient since 2021)

I switched to this office because my old optometrists office was not welcoming, I’ve left there crying from how they’ve spoken to me. I was really impressed with the glasses consultants kindness and had a great experience here.


StarStarStarStarStar On time, professional, pleasant staff, thorough... —    (Patient since 2021)

On time, professional, pleasant staff, thorough and efficient.


StarStarStarStarStar Everyone was very nice and answered my question... —    (Patient since 2021)

Everyone was very nice and answered my questions. Through eye exam. I was very pleased!! 😃


StarStarStarStarStar Great First Impression —    (Patient since 2021)

My husband and I recently had our first eye exams and frame replacements in town. I chose Dr. Gray's location, and am glad I did! We haven't stopped complimenting their friendliness, helpfulness, and efficiency since we left.


StarStarStarStarStar Highly recommend Dr. Erickson —    (Patient since 2021)

I saw Dr. Erickson as an emergency oncall doctor for my opthalmalogist who was out for another 10-12 days, and Dr. Erickson is very professional and courteous, and was genuinely concerned for me. I greatly appreciate having an advocate of Dr. Erickson's caliber, and I am grateful for his input and care. I highly recommend him!


StarStarStarStarStar Fantastic office full of professional and frien... —    (Patient since 2020)

Fantastic office full of professional and friendly staff


StarStarStarStarStar Dr. Gray and her staff. —    (Patient since 2021)

Dr. Gray and her staff have always been efficient and responsive. They put the patient at ease and are friendly.


StarStarStarStarStar Dr. Gray and her staff are top notch! —    (Patient since 2020)

Dr. Gray and her staff are top notch!


StarStarNo StarNo StarNo Star I was unimpressed with the service that I recei... —    (Patient since 2021)

I was unimpressed with the service that I received on my visit. The woman who helped me hardly spoke to me nor did she explain that she would be doing most of the exam not the Doctor that I had made an appointment with. I was somewhat confused. My other eye Doctor always did the whole exam. I would expect that with a new patient you would explain how their operation worked. Very dissappointed. The doctor himself was nice he spent about 10 minutes with me checking out my eyes and then moved on. When I went to look at glasses no one approached me to see if I needed any help I walked around for about 10 minutes then left.


StarStarStarStarStar I found the staff to be competent, friendly, an... —    (Patient since 2021)

I found the staff to be competent, friendly, and efficient.


StarStarStarStarStar New patient, left happy. —    (Patient since 2021)

I just moved to Roseburg and needed to establish care with a new eye Dr. My insurance recommended this office so I went there. My first was great. Everyone was nice and helpful, they even helped me pick a new pair of frames that I liked.


StarStarStarStarStar Dr Gray is most thorough, competent and caring. —    (Patient since 2021)

Dr Gray is the most thorough, competent and caring Ophthalmologist ever to care for my treatment. I take medication that requires extensive yearly exams. Dr Gray has saved my sight, removed cataracts, treated eye infections, and accurately prescribed glasses as needed. Her staff is well trained and always courteous. You will be glad you chose her.


StarStarStarStarStar Very friendly and professional. —    (Patient since 2021)

Very friendly and professional.


StarStarStarStarStar Fast, friendly, efficient! Great group.  —    (Patient since 2021)

Fast, friendly, efficient! Great group.


StarStarStarStarStar Just a wonderful place to be. —    (Patient since 2021)

Summer is a very competent and very gracious front desk personnel. She was able to arranged an appointment for me just within an hours wait. Dr Erickson is an exceptional eye specialist. He spoke with a kind voice, and explained everything to me regarding my eye health. He allowed me to make my own decisions on how to proceed with my treatment. I am very very confident to have Dr Erickson perform my eye surgery to correct my vision. I am grateful for his expertise and professionalism and personal indignity. Looking forward to a successful patient and doctor relationship. Last but not the least a special mention to Beka. She was efficient and respectful. She made me feel very comfortable and welcomed. She is a true asset to your clinic.


StarStarStarNo StarNo Star My daughter was referred for a lazy eye. She’s ... —    (Patient since 2021)

My daughter was referred for a lazy eye. She’s 5. Feels like the office is not very kid friendly. Felt rushed out after the exam. I’m not even sure what my daughters issue is, but I was sent out to order frames.


StarStarStarStarStar Very friendly and knowledgeable staff! Felt ve... —    (Patient since 2021)

Very friendly and knowledgeable staff! Felt very comfortable and happy with my eye exam.


StarStarStarStarNo Star I was completely satisfied with your services e... —    (Patient since 2021)

I was completely satisfied with your services except for the fellow who taped my old glasses until I get my new ones. They are very out of whack now.


StarStarStarStarNo Star I wasn't told that I needed treatment in both e... —    (Patient since 2021)

I wasn't told that I needed treatment in both eyes. Heard it from the receptionist in a later scheduling phone talk. Kinda caught of guard.


StarStarStarStarStar Pleasant people to deal with. —    (Patient since 2021)

Pleasant people to deal with.


StarStarStarStarStar I always feel comfortable when I go in for my e... —    (Patient since 2021)

I always feel comfortable when I go in for my exams. They are very professional and competent.


StarStarStarStarStar Great service and care.  —    (Patient since 2021)

Felt wonderful for the kind care that I got there. Everyone is over the top personable and knowledgeable.


StarStarStarStarStar All the staff were professional, cordial and ef... —    (Patient since 2021)

All the staff were professional, cordial and efficient.


StarStarStarStarStar this dr. has been very good to me over the last... —    (Patient since 2021)

this dr. has been very good to me over the last 8 to 10 years. caught problems and remedied them


StarStarStarStarStar Professional Service —    (Patient since 2021)

Professional service, classic showroom, prompt attention, rapid appointments.


StarStarStarStarStar Excellent Eye 👁 Doctor —    (Patient since 2021)

I alway get great service . She always explain what I have to do to protect my vision!


StarStarStarStarStar Andrea and staff will take care of you. —    (Patient since 2021)

Andrea and staff will take care of you.


StarStarStarStarStar This was our first visit to this office.  —    (Patient since 2021)

This was our first visit to this office. The welcome was professional and warm. Loved the office set up. The staff was efficient, respectful of our time and helpful with it our questions. I'm so glad to be a patient here.


StarStarStarStarStar excellent and efficient service —    (Patient since 2021)

excellent and efficient service


StarStarStarStarStar Fantastic eye doctor —    (Patient since 2021)

Everyone here is always do helpful, appointments are quick without tons of just sitting and waiting, and they were all practicing covid measures so we felt safe the entire time.


StarNo StarNo StarNo StarNo Star Terrible service. Do not recommend. —    (Patient since 2021)

We scheduled an appointment for contacts months ago. When we arrived, the office was clean and looked nice. The receptionist was helpful at first. My 13yo daughter was taken back and I chose not to go, however I asked later to go back because I was concerned they weren’t doing a contact lens exam. I was told by the receptionist that she’d let them know, which led me to believe the appointment was not scheduled as requested. It spiraled downward from there. My 13yo had her eyes dilated without my permission, I was told I couldn’t go back with my minor child due to covid, and she left with no contacts, no glasses, and we were told she couldn’t even receive them until they talked to her previous eye dr about what lenses she’s tried in the past. I’ve worn contacts and glasses for 35 years and have never had an eye dr not give me contacts because they didn’t have a note from a precious doctor. And further, I scheduled a contact exam and if that’s what was needed, they should have contacted previous dr themselves prior to our appointment. I even rescheduled to get her in sooner and explained that her glasses broke and she needed contacts right away so she could see. I was repeatedly told they couldn’t give us anything, but then after returning for a print out of her glasses rx to purchase some elsewhere, they called 10 Minutes later to tell me “we found a pair of contacts she can have. Does she know how to put them in, because we can’t help her.” I do not recommend this place at all, sadly. I’m sure the doctors are great and I was excited about an ophthalmologist rather than an optometrist but due to the front desk staff, I will not return.


StarStarStarStarStar Nice visit with friendly folks with the skill t... —    (Patient since 2021)

Nice visit with friendly folks with the skill to preform the duties timely


StarStarStarStarStar The assistant was an absolute pleasure to work ... —    (Patient since 2021)

The assistant was an absolute pleasure to work with!


StarStarStarStarStar Appt on time...great staff...efficient and make... —    (Patient since 2020)

Appt on time...great staff...efficient and makes me feel welcomed...cover all bases with eye care. Thank you for being there! Georgia


StarStarStarStarStar it was a pleasant experience. all personnel wer... —    (Patient since 2021)

it was a pleasant experience. all personnel were very nice and professional..


StarStarStarStarStar Dr Grey is always thorough and takes care of al... —    (Patient since 2021)

Dr Grey is always thorough and takes care of all my vision issues. Chris as always takes extra care in helping me pick out my frames and getting them fit perfectly. He goes out of his way to help everyone


StarStarStarStarStar I think Dr Gray is an excellent Doctor —    (Patient since 2021)

I think Dr Gray is an excellent Doctor


StarStarStarStarStar  —    (Patient since 2021)

Everything was explained to me so well. I was encouraged to ask questions. I also like the very large selection of frames.


StarStarStarStarStar I've been a patient of Dr. Gray's for over 9ys ... —    (Patient since 2020)

I've been a patient of Dr. Gray's for over 9ys and have recommended many of my friends. The staff is always friendly and professional. The Dr is wonderful. If you need eye surgery, she has the hands of an artist. I strongly recommend Dr. Gray and her team.


StarStarStarStarStar Great service —    (Patient since 2021)

The staff and doctor were very nice, patient, and polite.


StarStarStarStarStar I had a great experience with my new eye Dr. B... —    (Patient since 2021)

I had a great experience with my new eye Dr. Both the assistant and the Dr. made me feel very comfortable and answered all my concerns. Both extremely professional. Look forward to seeing them both again at my next appointment.


StarStarStarStarStar Spacious nice waiting area with big selection o... —    (Patient since 2021)

Spacious nice waiting area with big selection of frames. Helpful friendly staff.


StarStarStarStarStar Great experience as always.Very professional a... —    (Patient since 2021)

Great experience as always. Very professional and truly caring people


StarStarStarStarStar Highly Recommend  —    (Patient since 2021)

This was my first visit and everyone was friendly and welcoming.


StarStarStarStarStar Support team is so nice and helpful and Jessica... —    (Patient since 2021)

Support team is so nice and helpful and Jessica is awesome... real delight!


StarStarStarStarStar The support team in this office is always frien... —    (Patient since 2021)

The support team in this office is always friendly and helpful and Dr. Gray is the best!


StarStarStarStarStar I was referred to Dr. Gray by family & friends ... —    (Patient since 2021)

I was referred to Dr. Gray by family & friends I have seen Dr. Gray once for initial visit & her technician for pre-op. I have my cataract surgery coming up very soon and I am very excited in having this done. Her office was very clean & organized & both she & her staff were friendly & professional. Looking forward to my upcoming surgery. *****


StarStarStarStarStar My 15 year old went to the office for the 1st t... —    (Patient since 2021)

My 15 year old went to the office for the 1st time. He was really worried on what was going to happen and having his eyes dilated. The office was very friendly and eased his concerns. He came out and said that was the best office he has been too. He said the staff was excellent.


StarStarStarStarStar Very nice and professional! —    (Patient since 2021)

Very nice and professional!


StarStarStarStarStar  —    (Patient since 2021)

I had a great time! Thanks for welcoming me into your family!


StarStarStarStarStar Best in Roseburg —    (Patient since 2021)

The staff and Doctors are really friendly. If you have to see an eye doctor, this is the best place to go.


StarStarStarStarStar Very pleasant and professional staff —    (Patient since 2021)

Very pleasant and professional staff


StarStarStarStarStar Friendly and professional, from first contact u... —    (Patient since 2021)

Friendly and professional, from first contact until the time I left. The office was clearly busy on the day of my appointment, but everything was smooth, and I had minimal waiting.


StarStarStarStarStar Cataract Surgery Success —    (Patient since 2021)

Thank you for taking such good care of me during my cataract surgery. Everyone was friendly and helpful!!!


StarStarStarNo StarNo Star Very professional and helpful —    (Patient since 2021)

I believe I had a technician and then the official doctor, it felt like the technician wasn't completely sure of herself which made me a little nervous, but then she talked to me and warmed up and it was all good! the procedures were a little different then I'm use to, since this is my first time at this office. I think a little waring before I got my eyes dilated would've been nice.


StarStarStarStarStar Awesome experience —    (Patient since 2020)

This office is clean, courteous and professional. Very patient when helping you select new frames as well. I would recommend.


StarStarStarStarStar Were kind and very informative. Addressed all ... —    (Patient since 2021)

Were kind and very informative. Addressed all my concerns and were quick to take care of what needed doing. The doctor is very knowledgeable and careful in making a diagnosis.


StarStarStarStarStar  —    (Patient since 2021)

Pleasant atmosphere and the staff is great also.


StarStarStarStarStar Continual to have outstanding service from Andr... —    (Patient since 2021)

Continual to have outstanding service from Andrea Gray and staff for my annual eye appointment. Even with me getting my time wrong was able to see me and provide outstanding service for exam and then for choosing new eyeglasses.


StarStarStarStarStar Friendly and Knowledgeable staff. Great selecti... —    (Patient since 2021)

Friendly and Knowledgeable staff. Great selection of glasses.


StarStarStarStarStar A very welcoming office. Friendly and I was sho... —    (Patient since 2021)

A very welcoming office. Friendly and I was shown my interests were important to everyone who took care of me. I had a pleasant experience!


StarStarStarStarStar I didn't have to wait but a few minutes and the... —    (Patient since 2020)

I didn't have to wait but a few minutes and the staff was very friendly and knowlegeable.


StarStarStarStarStar This office is truly a team. Not only do I get ... —    (Patient since 2020)

This office is truly a team. Not only do I get top of the line medical from the doctor and assistants but the billing and reception team works like a machine but stays kind. The frame fitters are the best I have ever worked with and I am 48, so that means quite a lot. If you want something special or need to know what your combinations of insurance can get you, this is the go-to eye doctor.


StarStarStarStarStar Staff was great and funny. Greeted when I enter... —    (Patient since 2020)

Staff was great and funny. Greeted when I entered. Office was very clean.


StarStarStarStarNo Star The location is beautiful, the optometrist and ... —    (Patient since 2020)

The location is beautiful, the optometrist and his assistant were amazing. I’m only giving it 4 stars because the receptionists in my opinion were rude. You can tell they’re frustrated and don’t know what they’re doing and take it out on their customers.


StarStarStarStarStar Dr. Gray's office is very well organized and yo... —    (Patient since 2020)

Dr. Gray's office is very well organized and you do not have to wait long for your appointment time. Her assistants are very nice, especially Jessica who has a great sense of humor and makes you feel at ease.


StarStarStarStarStar This was the first time since leaving Michigan ... —    (Patient since 2020)

This was the first time since leaving Michigan 7 years ago that I felt I had accomplished more by visiting an ophthalmologist than if I'd stayed home and watched Seinfeld reruns. And I'm not particularly critical of healthcare staff. It was also the first time in 7 years I was certain I didn't know as much about diabetic eye problems as the doctor. The staff was great, too. The woman who gave me the vision test was knowledgeable and thorough. The worker who conducted the angiogram (or whatever the term is for the pictures she took) was obviously still in training, but the results were crystal clear. I'm so glad a couple of continuing patients of Dr. Gray recommended her to me.


StarStarStarStarStar Best service for eye care. Been going to docto... —    (Patient since 2020)

Best service for eye care. Been going to doctor Gray for 10+ years. Staff is always friendly and ready to help.


StarStarStarStarStar Always friendly, on time, and efficient. —    (Patient since 2020)

Always friendly, on time, and efficient.


StarStarStarStarStar All who cared for me were adept, responsive and... —    (Patient since 2020)

All who cared for me were adept, responsive and energetic.They listened when I offered information, and made certain that my answers to their questions were clear to bot of us.


StarStarStarStarStar Dr. Gray is always aware that you are a person.... —    (Patient since 2020)

Dr. Gray is always aware that you are a person. She is always careful, professional and excellent. All the people who work with her are exceptional individuals with excellent skills and knowledge. I feel secure knowing I will be treated well and have the best care for my eyes.


StarStarStarStarStar Confidence in Dr. Grey and great staff. —    (Patient since 2020)

Confidence in Dr. Grey and great staff.


StarStarStarStarStar Appointment was handled efficiently from check ... —    (Patient since 2020)

Appointment was handled efficiently from check in to check out.. exam from Jessica and Dr Gray was friendly and professional.


StarStarStarStarStar jack —    (Patient since 2020)

i explaine my need to hurry up an your office help an diolator person were great thanks


StarStarStarStarStar Wonderful md —    (Patient since 2020)

Front desk backed up. They need to have check-ins aside from everything else. Waited 15 min just to get to desk.


StarStarStarStarStar Dr. Gray is amazing. She does a very thorough... —    (Patient since 2020)

Dr. Gray is amazing. She does a very thorough exam, answered all my questions. VERY PLEASED. And, Chris took all the time needed to help me find the perfect frames & also the new frames for my new sunglasses. Thank you Dr. Gray & Chris for another amazing visit to your office.


StarStarStarStarStar My experience at Dr. Grays has been good for al... —    (Patient since 2020)

My experience at Dr. Grays has been good for almost 20 years. My only complaint is that during this pandemic there should not have been so many people scheduled. The waiting room was very crowded. Even though everyone wore a mask separation was difficult.


StarStarStarStarStar precious eyesight —    (Patient since 2020)

Dr Gray has taken care of my precious eyes for a number of years now. I have had Cataract surgery and she is now treating Ocular Hypertension. I feel safe in her hands and her assistance are excellent. Their procedures to protect patients and staff from Covid-19 are exactly what one would expect at a professional medical center.


StarStarStarStarNo Star Not enough information to answer question at th... —    (Patient since 2020)

Not enough information to answer question at this time.


StarStarStarStarStar Very nice people. Dr. Gray is very knowledgeabl... —    (Patient since 2020)

Very nice people. Dr. Gray is very knowledgeable and easy to talk to.


StarStarStarNo StarNo Star appointment scheduling —    (Patient since 2020)

The only way I was able to get an appointment was to physically go into the office. I tried several times by phone and leaving messages that were not returned to make an appointment. During appt. I asked about how exam with bright light seems to effect me with head ache and nausea. Pretty much dismissed as irrelevant on that question.


StarStarStarStarStar MS. Shelley Rimmer —    (Patient since 2020)

The service was great. Everyone was very nice, knowledgeable and professional. They were prompt and efficient. The office , reception area and show room were clean and nicely decorated.


StarStarStarStarStar All around an excellent appointment —    (Patient since 2020)

All around an excellent appointment


StarStarStarStarStar Enjoyed meeting the new Opthomalogist Dr. Erick... —    (Patient since 2020)

Enjoyed meeting the new Opthomalogist Dr. Erickson. He was very pleasant & thorough. The support staff is very friendly while remaining professional.


StarStarStarStarStar Professional and friendly. —    (Patient since 2020)

Professional and friendly.


StarStarStarStarStar Sending reminders about our appointments on lin... —    (Patient since 2020)

Sending reminders about our appointments on line is helpful.


StarStarStarStarStar Dr. Gray is the best ye Doctor ever I have been... —    (Patient since 2020)

Dr. Gray is the best ye Doctor ever I have been with her almost 20Years no other Dr. will due for me, .


StarStarStarStarNo Star 4 starsBecka is great, knowledgeable & expedie... —    (Patient since 2020)

4 stars Becka is great, knowledgeable & expedient! Jeri as well. Dr. Erickson is friendly, but only saw him for 5 minutes during the 45 min+ time I was there. God bless you all


StarStarStarStarStar Very friendly and knowledgeable staff. Best exp... —    (Patient since 2020)

Very friendly and knowledgeable staff. Best experience i have had at an eye doctor


StarStarStarStarStar Very friendly staff. I felt very welcomed and h... —    (Patient since 2020)

Very friendly staff. I felt very welcomed and hardly any wait time.


StarStarStarStarStar Parents of patient —    (Patient since 2020)

Dr Ericson and his staff were very friendly, gentle, and professional with our daughter.


StarStarStarNo StarNo Star The receptionist could have greeted me first be... —    (Patient since 2020)

The receptionist could have greeted me first before reprimanding me about wearing my mask... the techs did a great job and were very friendly. The male Doc was not great...I don’t think I would go back to him. Very impersonal! No personality at all! Just ok....the person assisting me with picking out glasses was just ok too. Nothing special although he did seem to know his job.


StarStarStarStarStar . —    (Patient since 2020)

Everyone was very friendly and helpful during my visit. The Dr. was very informative in explaining what my eye condition is and how to manage it. He was very professional and yet friendly at the same time and I completely have confidence in his diagnosis. I would recommend your service to anyone. The offices and reception area were very clean and welcoming,


StarStarStarStarStar You guys rock. Got me in in 4 days after callin... —    (Patient since 2020)

You guys rock. Got me in in 4 days after calling being a new patient. Was awesome and very fast.


StarStarStarStarStar Pleasant experience —    (Patient since 2020)

Staff is efficient and kind, Dr. Gray is the same. Always a pleasant experience


StarNo StarNo StarNo StarNo Star I am trying to find another eye doctor. It was... —    (Patient since 2020)

I am trying to find another eye doctor. It was difficult to schedule an appointment after I received a reminder that I was due for a check up. Unanswered phone calls. No call back. I was shuffled off to a new doctor when I finally got an appointment. He had no knowledge about my eye history. He didn’t even know if I wore glasses.


StarStarStarStarStar Friendly fast always willing to answer any conc... —    (Patient since 2020)

Friendly fast always willing to answer any concerns.


StarStarStarStarStar Everyone I have had the opportunity to visit wi... —    (Patient since 2020)

Everyone I have had the opportunity to visit with has been very professional, and above that Nice boys and sweet girls.


StarStarStarStarStar Dr. Gray and staff are very thorough,competent ... —    (Patient since 2020)

Dr. Gray and staff are very thorough,competent and courteous.


StarStarStarStarStar Great service! —    (Patient since 2020)

I had a very satisfactory visit for my glasses and examination thank you


StarStarNo StarNo StarNo Star Not a good experience  —    (Patient since 2020)

I was turned away from my appt for being 7 mins late, after I stood at the desk for a couple minutes watching the front desk clerk act a nervous wreck. When I came back for my reschedule, the receptionist was the same; muttering to herself, abrupt and rude. She didn’t relay to hold the glasses I’d picked, even though I asked her to, so the frames were sold to someone else. My exam was completed by a tech; the only thing the doctor did was look at my retina. The tech was exceptional! But I’ve never had one do my vision exam before? The doctor was nice and gave me time after the exam, but didn’t really take the time to greet me.


StarStarStarStarStar Entire office was professional kind and on time... —    (Patient since 2020)

Entire office was professional kind and on time and efficient


StarStarStarStarStar I was pleased with my visit . Everyone was very... —    (Patient since 2020)

I was pleased with my visit . Everyone was very nice and helpful.


StarStarStarStarStar As always good and friendly service —    (Patient since 2020)

As always good and friendly service


StarStarStarStarStar Prompt, professional, and proficient.  —    (Patient since 2020)

Prompt, professional, and proficient.


StarStarStarStarStar  —    (Patient since 2020)

Dr. Gray and her staff have always been very professional, courteous and accommodative.


StarStarStarStarStar Everyone was so helpful and made sure I didn’t ... —    (Patient since 2020)

Everyone was so helpful and made sure I didn’t leave with our all my questions answered and they double checked that I had a driver after getting my eyes dilated. Such a thoughtful crew!


StarStarStarStarStar allways great at there work fast and clean  —    (Patient since 2020)

allways great at there work fast and clean


StarStarStarStarStar Great experience. Everyone was extremely profes... —    (Patient since 2020)

Great experience. Everyone was extremely professional and helpful, I’m very glad to be a new patient here!


StarStarStarStarStar Everything went as well as can be expected...th... —    (Patient since 2020)

Everything went as well as can be expected...thank you so much for the service...


StarStarStarStarStar Extremely friendly staff —    (Patient since 2020)

Extremely friendly staff, both doctors are professional and seem to be very proficient.


StarStarStarStarStar Very nice people helpful the gentleman th... —    (Patient since 2020)

Very nice people helpful the gentleman that helped me pick out my glasses. Very nice I asked him to help me pick out a pair. He did i can't to pick them up in a couple weeks. Thanks


StarStarStarStarStar Staff is very friendly and efficient. The wait... —    (Patient since 2020)

Staff is very friendly and efficient. The waiting room is always very clean and so are the exam rooms.


StarStarStarStarStar Concerned about next options —    (Patient since 2020)

Treated very well. Anxious to get glasses. Dr. very nice. However, I was asked by Dr. Wang to get small cataract checked for removal so he could do surgery to close a hole in my eye and improve my vision. Apparently no notes were left by Dr. Wang to that effect. I feel a little at a loss as to next steps. I will see Dr. Wang the end of October.


StarStarStarStarStar Great service and very friendly —    (Patient since 2020)

Great service and very friendly


StarStarStarStarStar Very friendly and helpful when picking out new ... —    (Patient since 2020)

Very friendly and helpful when picking out new frames.


StarStarStarNo StarNo Star .Disappointed —    (Patient since 2020)

My exam went fine. I am however, very disappointed that I will not be able to use my insurance that I pay $40/monthly to go toward my glasses. Very unfortunate for my husband and me.


StarStarStarStarStar Everyone was very helpful, friendly, and profes... —    (Patient since 2020)

Everyone was very helpful, friendly, and professional. The new patient check-in went quickly. In addition, the building has a pleasant atmosphere and is nicely decorated.


StarStarStarStarStar Super Friendly office staff... amazing Tech's..... —    (Patient since 2020)

Super Friendly office staff... amazing Tech's... Informative and Friendly Dr's!


StarStarStarStarStar First Appointment —    (Patient since 2020)

Jessica did a great job answering all of my questions during my initial appointment and eye exam. I appreciate the time and support she provided.


StarStarStarStarStar The only problem I had is I couldn’t see after ... —    (Patient since 2020)

The only problem I had is I couldn’t see after the appointment I had a hard time driving home after having drops put into my eyes maybe u should ask if u could have another driver or provide sun glasses


StarStarStarStarStar Excellent!! Got me in quickly, very short wait,... —    (Patient since 2020)

Excellent!! Got me in quickly, very short wait, good communication with staff, friendly environment.


StarStarStarStarStar Dr. Gray and staff. —    (Patient since 2020)

I would recommend this place to anyone that has any eye issues. The ladies at the front desk are very helpful and nice, the technicians are amazing and the doctors are very professional and do a great job.


StarStarStarStarStar I was treated with the up most respect. You guy... —    (Patient since 2020)

I was treated with the up most respect. You guys did a wonderful job!! The only thing that bothered me was having to wear a mask, its so hard to breath with it on and i got extremely hot...


StarStarStarStarStar Still The Best —    (Patient since 2020)

As usual everyone was professional, courteous, and helpful.


StarStarStarStarStar I appreciate the care and concern I get for my ... —    (Patient since 2020)

I appreciate the care and concern I get for my vision needs.


StarStarStarStarStar Jeri is an excellent technician! —    (Patient since 2020)

Jeri is an excellent technician!


StarStarStarStarStar Professional, courteous, competent. —    (Patient since 2020)

Professional, courteous, competent.


StarStarStarStarStar Gentle, caring, compassionate, professional, cl... —    (Patient since 2020)

Gentle, caring, compassionate, professional, clean, comfortable... Definitely a place to return too.


StarStarStarStarStar  —    (Patient since 2020)

I’ve been going to Dr Gray for 17 years. I no longer live in the area. I trust her so such I drive 75 miles for my appointment. I will keep going to her until I can’t drive there or have my children drive me.


StarStarStarNo StarNo Star My appointment the other day went fine, but my ... —    (Patient since 2020)

My appointment the other day went fine, but my GF had an appointment for an exam today, and I went along because she wanted my input picking out frames after the eye exam. I waited in the waiting room for 2 and 1/2 hours, and then the only person in the whole place who could help with frames was on vacation, so I wasted my time even coming. We waited 6 months to get this appointment, and could not get the services we expected. I waited 2.5 hours in the shop, not including 45 minutes each way, when I should have been at work. Tis was after having to wait 6 months to get in. I am thoroughly upset.


StarStarStarStarStar The staff was friendly. Dr. Gray has always bee... —    (Patient since 2020)

The staff was friendly. Dr. Gray has always been great! Dr. Gray always gets to the point which I like. I would highly recommend Dr Gray and her office to others. It is always a great experience.


StarStarStarStarStar HEROES —    (Patient since 2020)

Very satisfied with customer service the examiner and Doctor. Thank you for your service . HEROES WORK HERE !


StarStarStarStarStar Excellent medical care —    (Patient since 2020)

I’ve always received excellence with caring from Dr Gray. Each person from sign in, ordering glasses and check out are awesome.


StarStarStarStarStar Dr Gray always very kind and professional  —    (Patient since 2021)

Dr Gray always very kind and professional


StarStarStarStarStar Very efficient and friendly. They don't leave ... —    (Patient since 2020)

Very efficient and friendly. They don't leave you in waiting room, usually taken back within 5 min.


StarStarStarStarStar Always kind and friendly, as well as patiently ... —    (Patient since 2021)

Always kind and friendly, as well as patiently moving through the appointment.


StarStarStarStarStar Very efficient and friendly staff and doctor. ... —    (Patient since 2021)

Very efficient and friendly staff and doctor. I totally trust them to "get it right"


StarStarStarStarStar Was there a few years ago. Left came back. Won'... —    (Patient since 2020)

Was there a few years ago. Left came back. Won't go anywhere else again!!


StarStarStarStarNo Star Very nice people, easy to talk too.  —    (Patient since 0001)

Very nice people, easy to talk too.


StarStarStarStarStar I really appreciate their efforts to be safe du... —    (Patient since 2021)

I really appreciate their efforts to be safe during this difficult time.


StarStarStarStarStar Great staff, great service —    (Patient since 2020)

Great staff, great service


StarStarStarStarStar I truly believe in your operation. It is very ... —    (Patient since 2021)

I truly believe in your operation. It is very great all the time. We are lucky to have you,


StarStarStarStarStar You folks are so nice.  —    (Patient since 2021)

You folks are so nice, I felt very relaxed with Dr Gray. Also the gentleman who helped with picking out my glasses answered all questions and was extremely pleasant and polite.


StarStarStarStarStar Great covid precautions, manditory masks, handw... —    (Patient since 2020)

Great covid precautions, manditory masks, handwashing by all whom I came in contact with


StarStarStarStarStar Knowledgeable, supportive, kind.  —    (Patient since 2021)

Knowledgeable, supportive, kind.


StarStarStarStarStar Thank You Dr Gray for taking Good care of me --... —    (Patient since 2020)

Thank You Dr Gray for taking Good care of me --- and My Bride has an appt with You in accouple weeks !


StarStarStarStarStar Great people! —    (Patient since 2021)

Holly is extremely helpful and knowledgeable. I have been going to Dr Gray for many years and have always found her knowledgeable and helpful.


StarStarStarStarStar Dr. Gray thankyou for saving my life. Youre ins... —    (Patient since 2020)

Dr. Gray thankyou for saving my life. Youre insistance on having a MRA done immediately uncovered 2 blood clots


StarStarStarStarStar Love Dr Gray. Moved away for 5 years but very g... —    (Patient since 2023)

Love Dr Gray. Moved away for 5 years but very glad to be back I trust them completely


StarStarStarStarStar I was treated very well both at check-in and on... —    (Patient since 2021)

I was treated very well both at check-in and once I went into exam room. I was pleased with Holly's expertise during my exam and she was warm and friendly. Over all it was excellent treatment until I got outside and had to deal with brightness.


StarStarStarStarStar Very Professional  —    (Patient since 2021)

I like how everyone is very professional and know what their doing. They make you feel comfortable and take the time to answer your questions.


StarStarStarStarStar Time of appointment was immediate - pleasant of... —    (Patient since 2020)

Time of appointment was immediate - pleasant office, very informative about procedure needed. Felt she was very competent, patient, informative and caring


StarStarStarStarStar very nice and great costumer service —    (Patient since 0001)

very nice and great costumer service


StarStarStarStarStar Couldn't ask for nicer treatment from all the s... —    (Patient since 2021)

Couldn't ask for nicer treatment from all the staff and Dr. Gray


StarStarStarStarStar Best care always. I have always felt my eyes ar... —    (Patient since 2020)

Best care always. I have always felt my eyes are in the best hands. 😊


StarStarStarStarStar I wouldn't go anywhere else —    (Patient since 0001)

The service is quick and courteous. They know what they're doing and I am so happy with the professionalism they have. I would never go anywhere else. I don't have to go back multiple times because they do it right the 1st time.


StarStarStarStarStar I called in the morning because of severe eye p... —    (Patient since 2021)

I called in the morning because of severe eye pain and they were able to work me in an hour and a half later.


StarStarStarStarStar Was seen by specialist next day after visit to ... —    (Patient since 2021)

Was seen by specialist next day after visit to Urgent Care. Really on your toes and we appreciate it!!


StarStarStarStarStar The staff was very professional, helpful.and I... —    (Patient since 2021)

The staff was very professional, helpful.and I got all of my questions answered. I would recommend them to friends, family members and colleagues.


StarStarStarStarStar This is one physician who knows her stuff —    (Patient since 2020)

This is one physician who knows her stuff so to eliminate trial and error methodologies to getting results. She does need to bring in an optometrist to assist with basic exams to assist in lessening her load. Takes much too long to secure an appointment at the present time.


StarStarStarNo StarNo Star Office staff needs to improve customer service ... —    (Patient since 2021)

Office staff needs to improve customer service by returning calls and being more personable.


StarStarStarStarStar I really like Dr. Andrea a lot. Her personality... —    (Patient since 2021)

I really like Dr. Andrea a lot. Her personality is warm, caring and friendly. She takes excellent care of my eyes. Everyone in her office is kind and helpful. The environment is one of competence and thoroughness. I highly recommend Dr. Andrea Gray and her staff. (Tracey Lea Bebeau)


StarStarStarStarStar Everything was great. Service with a smile from... —    (Patient since 2021)

Everything was great. Service with a smile from all. Great place


StarStarStarStarStar I had a wonderful experience with everyone! Dr ... —    (Patient since 2021)

I had a wonderful experience with everyone! Dr Gray is excellent and helped me tremendously. It was a blessing to have her and the staff taking care of my optical needs!


StarStarStarStarStar Beckyg —    (Patient since 2020)

I love Dr. Gray and the staff at her office. Everyone is always so courteous and helpful.


StarStarStarStarStar Never disappointed! —    (Patient since 2020)

Always professional and friendly team! If I have a question regarding my eyes of any kind it is always answered with a direct answer. Thank You!


StarStarStarStarStar Look no further for vision care —    (Patient since 2020)

Dr Gray and staff are as friendly and professional as patient could hope for! For all your vision care, I totally recommend Andrea Gray, MD, PC.


StarStarStarStarStar very plesant experience —    (Patient since 2021)

very plesant experience


StarStarStarStarStar .. —    (Patient since 2020)

As we age our vision becomes less than what it was and we realize how important it is to have people like you and your entire staff who share our concern. Your staff is first rate in making a patient feel that they matter and that you realize the validity of our worry. Eye care is absolutely wonderful, appointments are on time and you take the time to address our needs and to answer our questions, thank you so much.


StarStarStarStarStar Great people  —    (Patient since 2020)

Great people that provide excellent service


StarStarStarStarStar Very professional and friendly service in all a... —    (Patient since 2020)

Very professional and friendly service in all aspects from the front desk, technical staff, and Dr. Gray.


StarStarStarStarStar Very nice office. —    (Patient since 0001)

Very nice office, from the gals up front to the tech staff. Dr. Grey was thorough and easy to talk to.


StarStarStarStarStar Good doctor —    (Patient since 2020)

I have been going to Dr. Gray for about seven years and have always found her to be very competent. She is obviously very busy but when I have questions, she listens and then provides me with the information that I asked for. She has a pleasant and comfortable personality and I enjoy my appointments with her.


StarStarStarStarStar Extremely friendly staff and physician!! No wa... —    (Patient since 2021)

Extremely friendly staff and physician!! No wait time to speak of. Assistant very professional and explained what she was doing every step of the way. Dr. Gray made me feel very comfortable and it was obvious that she cared about how I felt. I would definitely recommend Dr. Gray and her office to everyone.


StarStarStarStarStar Very thorough and professional.  —    (Patient since 2021)

Very thorough and professional.


StarStarStarStarStar PROMPT, COURTEOUS PROFESSIONAL STAFF —    (Patient since 2021)

PROMPT, COURTEOUS PROFESSIONAL STAFF


StarStarStarStarStar Very friendly atmosphere!  —    (Patient since 2022)

Very friendly atmosphere!


StarStarStarStarStar I had a great visit. Everyone was very professi... —    (Patient since 2020)

I had a great visit. Everyone was very professional. My questions were all answered and I get a pair of prescription glasses which is great.


StarStarStarStarStar Very comfortable and not a long wait. —    (Patient since 2021)

Very comfortable and not a long wait.


StarStarStarStarStar So glad Dr. Gray was able to see me the same da... —    (Patient since 0001)

So glad Dr. Gray was able to see me the same day and help me with my eye emergency.


StarStarStarStarStar VERY WELCOMING AND FRIENDLY STAFF. SO HAPPY I ... —    (Patient since 2020)

VERY WELCOMING AND FRIENDLY STAFF. SO HAPPY I CHOSE DR GRAY FOR MY EYE DOCTOR. HAD TO WAIT FOR THE FIRST APPOINTMENT BUT WELL WORTH THE WAIT. THANK YOU.


StarStarStarStarStar Dr Gray and staff were very gracious. very comf... —    (Patient since 0001)

Dr Gray and staff were very gracious. very comfortable seating


StarStarStarStarStar I have always received the best service.  —    (Patient since 2022)

I have always received the best service. Very professional but not stuffy.


StarStarStarStarStar Dr. Gray is very attentive to my questions & pr... —    (Patient since 2020)

Dr. Gray is very attentive to my questions & provided in depth answers. She is very thorough with the exam. Has always been a great experience at Dr. Gray's office. Chris was so very helpful getting my new glasses ordered.


StarStarStarStarStar Everyone there is very kind, very patient and o... —    (Patient since 2021)

Everyone there is very kind, very patient and overall a really nice place. Dr. Gray is a wonderful Dr. and very thorough. Thank you for a wonderful experience.


StarStarStarStarStar Fast courteous service. —    (Patient since 2022)

Dr. Gray fit me in within hours of my call to her office concerning a sudden vision change in my right eye. She personally ran some tests and assured me that nothing serious was going on. I can't express my gratitude enough for the timely service and the care given by Dr. Gray and her staff.


StarStarStarStarStar A-One Experience —    (Patient since 2022)

Dr. Gray's staff is very professional and welcoming. I waited a very short time before I was seen and my appointment with Dr. Gray was efficient and I felt a lot of trust in her experience and diagnosis.


StarStarStarStarStar Could not have found a better Ophthalmologist! —    (Patient since 2020)

Could not have found a more knowledgeable, skilled and friendly eye doctor. Dr. Gray resolved a troubling eye related issue that I have had for quite some time during my very first appointment with her. Extremely pleased!


StarStarStarStarStar Very good experience!! The staff is wonderful. —    (Patient since 0001)

Very good experience!! The staff is wonderful.


StarStarStarStarNo Star ... —    (Patient since 2020)

I Tried to get an appointment on line but to no avail. Walked in at 11:00 and the courteous ladies at the desk said they had a cancellation at 1:00. I Took it. Thanks Best service EVER Dick


StarStarStarStarStar Very good service. Enjoyed the visit.  —    (Patient since 2020)

Very good service. Enjoyed the visit.


StarStarStarStarStar I have never had anything but pleasant experien... —    (Patient since 2021)

I have never had anything but pleasant experiences with this establishment. I highly recommend Dr. Gray to everyone.


StarStarStarStarStar the people here are wonderful and I would recom... —    (Patient since 2020)

the people here are wonderful and I would recommend these doctors to everybody. i am having my second surgery next month and I have complete confidence in doctor grey.


StarStarStarStarStar Always a pleasure to Come here —    (Patient since 2020)

Always a pleasure to Come here


StarStarStarStarStar Office is very efficient. Dr Gray is very pleas... —    (Patient since 2020)

Office is very efficient. Dr Gray is very pleasant and easy to talk to. She listens to you and explains things well.


StarStarStarStarStar I was cared for —    (Patient since 2023)

Thank you for taking the time to listen, do a careful exam, and really address all issues that I was concerned about. I didn't feel unimportant or rushed. I also was well informed. Thanks again!


StarStarStarNo StarNo Star what happened to the coffee pot —    (Patient since 2020)

what happened to the coffee pot


StarStarStarStarStar Satisfied  —    (Patient since 2020)

I return for my yearly appointments because I know exactly how I’ll be treated ... with courtesy, friendliness, and professionally. I appreciate the interaction between the staff ... and I know I’ll get my new lenses just the way I want. Thank You


StarStarStarStarStar Always very nice, staff is great and Doctor Gra... —    (Patient since 2021)

Always very nice, staff is great and Doctor Gray is very informative.


StarStarStarStarStar I love this office, I have been going here for ... —    (Patient since 0001)

I love this office, I have been going here for a long time. It takes a while to get an appointment scheduled, but you know you are getting quality care. I hope your receptionist documents when patients are yelling at her, because it was hard to listen to someone screaming at her. She was so sweet and handled it very patiently.


StarStarStarStarStar Both Doctor Gray and her technician were friend... —    (Patient since 0001)

Both Doctor Gray and her technician were friendly, courteous, professional and knowledgeable. I felt like I mattered to them.


StarStarStarStarNo Star Didn't talk about vision problems —    (Patient since 2021)

My appointment was because of vision problems since a surgery (different MD on my nose and cosmetic eye surgery) and bumps in the corner of my eye. The bumps were clogged pores. Dr. Grey fixed that in seconds. But other than talking about dry eye and to mention that I have considerable nerve damage, we didn't talk about my vision problems or eye pain. I didn't leave with any information about if I could help my vision problems or pain.


StarStarStarStarStar Everyone is always friendly, professional and h... —    (Patient since 2020)

Everyone is always friendly, professional and helpful.


StarStarStarStarStar Really like the doctor and she always answers m... —    (Patient since 2021)

Really like the doctor and she always answers my question. Office people are so easy to work with. I always have lots of help picking out the right glasses for my face. The whole office is setup to be easy and helpful no matter what I need done. Definitely recommend this office.


StarStarStarStarStar Thorough exam, friendly and helpful staff. —    (Patient since 2020)

Thorough exam, friendly and helpful staff.


StarStarStarStarStar patron —    (Patient since 2020)

You have friendly staff. Nice selection of glasses. Very knowledgable Dr. Thank you


StarStarStarStarStar  —    (Patient since 0001)

I have been coming to Dr Gray for many years. I am always happy with all the staff. I have watched Dr grow into a kind and caring physician. Would recommend to friends and family.


StarStarStarStarStar I had Summer for my visit prior to seeing Dr. G... —    (Patient since 2020)

I had Summer for my visit prior to seeing Dr. Gray, and she was FANTASTIC!!


StarStarStarStarStar Responsive staff and friendly, professional car... —    (Patient since 2021)

Responsive staff and friendly, professional care.


StarStarStarStarStar Always a great experience!  —    (Patient since 2020)

Always a great experience!


StarStarStarStarStar Everyone was friendly and helpful. Everything ... —    (Patient since 2020)

Everyone was friendly and helpful. Everything was explained in detail. I like that.


StarStarStarStarStar Too cold in the examination room —    (Patient since 2020)

Too cold in the examination room


StarStarStarStarStar I was very pleased with my last visit, and woul... —    (Patient since 2020)

I was very pleased with my last visit, and would recommend you to any one.


StarStarStarStarNo Star Everyone was friendly and helpful —    (Patient since 2020)

Everyone was friendly and helpful


StarStarStarStarStar We love Dr Greys office and her employees. She... —    (Patient since 2020)

We love Dr Greys office and her employees. She’s kind and takes care of my child!


StarStarStarStarStar I have been going to Dr. Gray for many years. I... —    (Patient since 2020)

I have been going to Dr. Gray for many years. I have tried other Drs. in the area but always come back to Dr. Gray because she gives the most thorough vision and medical exam. Staff is competent, prices are competitive and frame selection is best in area.


StarStarStarStarStar The professionalism of the entire staff is outs... —    (Patient since 2020)

The professionalism of the entire staff is outstanding standing. I’ve gone to Dr. Grey for almost 20 years. I like her so much I drive 75 miles to get there.


StarStarStarStarStar I was telling my daughter after my visit last w... —    (Patient since 0001)

I was telling my daughter after my visit last week...I am beyond pleased with my eye care and all the staff. Dr. Gray and her team were a great choice for my well being. Sandie Miller


StarStarStarStarStar Fine attention, service, and help —    (Patient since 2021)

Fine attention, service, and help


StarStarStarStarStar Excellent Customer service —    (Patient since 2019)

Excellent Customer service


StarStarStarStarStar #10 did not apply...I've had no emergency needs... —    (Patient since 2021)

#10 did not apply...I've had no emergency needs.


StarStarStarStarStar docter is very outgoing communicative and lets ... —    (Patient since 2021)

doctor is very outgoing communicative and lets you know what you need and fills you in on need of service


StarStarStarStarStar Five star review. Everyone at your office make... —    (Patient since 0001)

Five star review. Everyone at your office makes me feel comfortable and welcome. Dr. Gray is super. I trust her completely.


StarStarStarStarStar This service is always good.  —    (Patient since 2021)

This service is always good.


StarStarStarStarStar Great customer service. Hope that Dr.Gray finds... —    (Patient since 0001)

Great customer service. Hope that Dr.Gray finds someone soon to help her out, the time frame to get an appointment is horrible.


StarStarStarStarStar Awesome service every step from scheduling appo... —    (Patient since 2020)

Awesome service every step from scheduling appointment to fitting of new frames! Thank you all very much!


StarStarStarStarStar Excellent care. Early detection of eye disease ... —    (Patient since 0001)

Excellent care. Early detection of eye disease saved my sight.


StarStarStarStarStar Efficient and friendly.  —    (Patient since 2021)

Everyone was efficient and friendly. However when you want to schedule an appointment, the wait time is very long. (many months) More doctors in this facility are needed.


StarStarStarStarStar Always look forward to visits. —    (Patient since 2020)

Always look forward to visits.


StarStarStarStarStar Very pleasant staff. Appointment was on time. ... —    (Patient since 2021)

Very pleasant staff. Appointment was on time. No waiting around. Give them 5 stars


StarStarStarStarStar I love the care and attention given during my a... —    (Patient since 2020)

I love the care and attention given during my appointments!


StarStarStarStarStar staff friendly, helpful and very competent. —    (Patient since 2021)

staff friendly, helpful and very competent.


StarStarStarStarNo Star I was seen promptly and treated courteously. Th... —    (Patient since 0001)

I was seen promptly and treated courteously. The technicians and the doctor were knowledgeable and easy to relate to.


StarStarStarStarStar Always very helpful and friendly.  —    (Patient since 2021)

Always very helpful and friendly.


StarStarStarStarStar Andrea is very though and explained everything ... —    (Patient since 0001)

Andrea is very though and explained everything very well


StarStarStarStarStar Complete and thorough exam. Polite and courteou... —    (Patient since 2021)

Complete and thorough exam. Polite and courteous.


StarStarStarStarStar Everyone in the office has always been so ni —    (Patient since 2022)

Everyone in the office has always been so nice


StarStarStarStarStar So glad I found this practice! —    (Patient since 2020)

Dr. Gray is very professional while being warm and friendly. The exam was very thorough and, in addition to my eye exam, she took all the time I needed in addressing a few other concerns. The staff is helpful, friendly and knowledgeable. The optical department staff is also professional, knowledgeable and very helpful in choosing the right glasses and has a huge variety of frames from which to choose. I'm very pleased with my experiences there!


StarStarStarStarNo Star I was asked to come in 45 minutes early the mor... —    (Patient since 2021)

I was asked to come in 45 minutes early the morning of my appointment. It was a bit inconvenient, but I did it. Then I waited 45 minutes and was taken back at the original appointment time. After I went to ask if I’d been forgotten. My time is valuable. I will not do that again if asked.


Reply

Pamela, your time is very valuable to us; We aim to provide patient satisfaction and are truly sorry for the inconvenience this caused you! We appreciate your tolerance in an understandingly frustrating situation. We are working to find solutions, so that this situation will not happen again. Thank you for your feed back! Sincerely, your team at Andrea V. Gray, MD, PC.

StarStarStarStarStar Always friendly and great service. Being able t... —    (Patient since 2020)

Always friendly and great service. Being able to see clearly again is a blessing.


StarStarStarStarStar Great customer service and very qualified dr's... —    (Patient since 2020)

Great customer service and very qualified dr's assistant.


StarStarStarStarStar I do not trust any other doctor with my eyes! ... —    (Patient since 2020)

I do not trust any other doctor with my eyes!


StarStarStarStarStar I have recommended her many times —    (Patient since 2021)

I have recommended her many times


StarStarStarStarStar Courteous and professional.  —    (Patient since 2020)

Courteous and professional. Dr. Gray and her staff are the best, they make you feel that you matter. I can not say enough about them except that, over the years we have received exceptional vision care.


StarStarStarStarStar Great customer care. Friendly and nice. —    (Patient since 0001)

Great customer care. Friendly and nice.


StarStarStarStarStar June —    (Patient since 2020)

I leave knowing I have received the best care and I received the best information I needed to know. The eye testing is very thorough.


StarStarStarStarStar Every step of the appointment was calm, sincere... —    (Patient since 2020)

Every step of the appointment was calm, sincere and caring. Seeing the doctor, as always, she’s great.


StarStarStarStarNo Star It was very hard to get into to see you for my ... —    (Patient since 2020)

It was very hard to get into to see you for my annual appointment. I'm glad that we are now allowed to make the next annual appointment in advance.


StarStarStarStarStar On time with appt., courteous, friendly staff, ... —    (Patient since 2020)

On time with appt., courteous, friendly staff, professional care.


StarStarStarStarStar On time with appt., courteous, friendly staff, ... —    (Patient since 2020)

On time with appt., courteous, friendly staff, professional care.


StarStarStarStarStar fantastic, my whole experience was like I was p... —    (Patient since 2021)

fantastic, my whole experience was like I was part of everything that was taking place from start too finish


StarStarStarStarStar Excellent rating! I can see after coming in and... —    (Patient since 2021)

Excellent rating! I can see after coming in and don't have to come back in for a second followup check, which has happened with other providers. Friendly service too.


StarStarStarStarStar The office, staff and Dr. Gray are exceptional.... —    (Patient since 2020)

The office, staff and Dr. Gray are exceptional. Five star. Dr. Gray has my complete confidence. Something few people in my life get. Roseburg is rural, but Dr. Gray and staff are world class.


StarStarStarStarStar  —    (Patient since 2020)

Very good visit at your office. Everyone was very patient as it took me extra time to decide on new frames and I appreciate it the input from your staff I'm selecting them. I also appreciated what time they took to find my insurance information that I could not locate. And they were successful.


StarStarStarStarStar The visits with Dr.Gray have been very pleasant... —    (Patient since 0001)

The visits with Dr.Gray have been very pleasant! I feel like she truly took the time to pay attention to my boys and made sure everything was going well with them.


StarStarStarStarStar Everything went as expected, Timely, and on tim... —    (Patient since 2021)

Everything went as expected, Timely, and on time. Don't know what could have been better.


StarStarStarStarStar Excellent, timely, courteous attention to patie... —    (Patient since 2020)

Excellent, timely, courteous attention to patient.!


StarStarStarStarStar Engaging, helpful, and professional staff. Clea... —    (Patient since 2020)

Engaging, helpful, and professional staff. Clear precise answers and explanations of results by the Dr. Really made sure am questions and concerns addressed.


StarStarStarStarStar Wonderful staff! —    (Patient since 2020)

Kind, caring, efficient, helpful technician worked with me. Everyone I have met at Dr. Gray's office has been helpful and kind.


StarStarStarStarStar I just loved everything about your office!!! It... —    (Patient since 2023)

I just loved everything about your office!!! It felt so comfortable in every way!


StarStarStarStarStar excellent clinic. —    (Patient since 2021)

The people at the Andrea Gray eye clinic are very friendly and helpful. The whole atmosphere is cheerful. The doctor is very knowledgeable and very thorough in her exam. She takes the time to explain your diagnosis and offer helpful suggestions.


StarStarStarStarStar VERY happy with my visit and experience.  —    (Patient since 2020)

VERY happy with my visit and experience.


StarStarStarStarStar I am in Dr Gray office a lot and she is always ... —    (Patient since 2020)

I am in Dr Gray office a lot and she is always friendly and doesn’t make me feel bad. She also has aweosme staff who are always welcoming and willing to help. Taylor is my favorite!!!


StarStarStarStarStar It helps people know who they can trust. —    (Patient since 2020)

It helps people know who they can trust.


StarStarStarStarStar Excellent professional courteous md —    (Patient since 2020)

Nice, pleasant, quiet office, easy check-in, very considerate assistant Jeri. Dr Gray is very pleasant, answered all of my questions fully without feeling rushed. Valu rack of frames were within my budget.


StarStarStarStarStar I liked the professional way the office operate... —    (Patient since 2020)

I liked the professional way the office operates. I left feeling well informed on any issues i might have.


StarStarStarStarStar Always feel valued and appreciated here —    (Patient since 2020)

Always feel valued and appreciated here


StarStarStarStarStar Your on line reminders of my appointments is ve... —    (Patient since 2020)

Your on line reminders of my appointments is very helpful. Thank you.


StarStarStarStarStar Knowledgeable and friendly staff. —    (Patient since 2021)

Knowledgeable and friendly staff.


StarStarStarStarStar Good & pleasant experience... —    (Patient since 2020)

Very pleasant & efficient personnel made for a good experience


StarStarStarStarStar Excellent visit. All employees were knowledge... —    (Patient since 2020)

Excellent visit. All employees were knowledgeable and friendly. I arrived on time and I was seen on time. Dr. Gray is the very best.


StarStarStarStarStar Andrea Gray is a very caring and friendly docto... —    (Patient since 2020)

Andrea Gray is a very caring and friendly doctor. She has a way of making you feel very competent in her knowledge and treatment. The staff is also very nice and helpful.


StarStarStarStarStar Always very efficient and professional. —    (Patient since 2020)

Dr. Gray and staff are always very efficient and professional. Appointment times are way out in the future so plan ahead!


StarStarStarStarStar excellent service; very friendly —    (Patient since 2020)

excellent service; very friendly


StarStarStarStarStar excellent service —    (Patient since 2020)

excellent service; very friendly


StarStarStarStarStar Very efficient and professional. —    (Patient since 0001)

Very efficient and professional.


StarStarStarStarStar . —    (Patient since 2020)

I have found Dr. Gray and her staff to be prompt and thoroughly professional in their demeanor. Dr. Gray has always managed to exceed my expectations.


StarStarStarStarStar Wondeful staff, very friendly and helpful and d... —    (Patient since 2020)

Wondeful staff, very friendly and helpful and dr Gray is so thorough and makes me feel comfortable.


StarStarStarStarStar Super Professional  —    (Patient since 2021)

Everyone from the staff to Dr. Gray is professional, attentive and accommodating.


StarStarStarStarStar So far so good very nice people there, not just... —    (Patient since 2019)

So far so good very nice people there, not just patients being seen but people.


StarStarStarStarStar Very friendly, didn't wait long and Dr Gray ... —    (Patient since 2021)

Very friendly, didn't wait long and Dr Gray very good, professional and again friendly


StarStarStarStarStar Very pleased with level of care and time taken ... —    (Patient since 0001)

Very pleased with level of care and time taken by Dr. Gray.


StarStarStarStarNo Star Friendly, efficient, modern facilities. —    (Patient since 2020)

Friendly, efficient, modern facilities.


StarStarStarStarStar URGENT VISIT - SEEN IN 1/2 HOUR! —    (Patient since 2020)

Having problems with eye. My Dr re commended an Ophthalmologist. Called Dr Gray - though she was out, I saw DrWilson (on call) in 1/2 hour! Very thorough exam. 1 of 2 tests completed, before seeing Dr Gray in 2 weeks for follow-up. Praise the Lord no glaucoma!!


StarStarStarStarStar My husband, while he was alive and myself have ... —    (Patient since 0001)

My husband, while he was alive and myself have always been happy with Dr. Gray’s treatments. And it’s been nearly 18 years now.


StarStarStarStarStar Dr. Gray’s staff are always friendly and helpfu... —    (Patient since 2020)

Dr. Gray’s staff are always friendly and helpful. The exams are quick and easy. Dr. Gray is very professional yet approachable. I recommend her to all my friends.


StarStarStarStarStar Wonderful! —    (Patient since 2020)

Dr. Gray, and her staff were very professional. I appreciated the options offered to me for getting my new glasses.


StarStarStarStarStar Competent Care —    (Patient since 2020)

Professional, efficient, friendly staff. Feels like you are in competent hands.


StarStarStarStarStar Concise, professional and considerate. I highly... —    (Patient since 2021)

Concise, professional and considerate. I highly recommend Dr Gray and staff. However, scheduling an appointment, it seemed like a very long wait to be seen(over 6 weeks!). I have not gotten my glasses yet, so I cannot speak to the accuracy of the diagnosis, but I trust that all will be well there.


StarStarStarStarStar Excellent experience from beginning to end of a... —    (Patient since 2020)

Excellent experience from beginning to end of appointment. I feel that Dr. Grey truly cares about her patients and makes decisions re treatment for the benefit of her patients. Jeri was wonderful, patient and skilled at her position. All around high marks... so glad l found Dr. Grey and staff..😀😀😀!


StarStarStarStarStar The treatment to my left eye with your laser wo... —    (Patient since 0001)

The treatment to my left eye with your laser worked like magic within 12 hours my left eye was much better than my right eye and I thought my right eye was good and it is better for close up but however for general distance viewing the left eye is way better than the right eye thank you very much I need my eyesight to keep working.


StarStarStarStarStar Everything went well with skilled and friendly ... —    (Patient since 2021)

Everything went well with skilled and friendly professional service


StarStarStarStarStar Efficient, professional, with short wait times,... —    (Patient since 2020)

Efficient, professional, with short wait times, a pleasure to deal with the employees as well as the doctor(s).


StarStarStarStarStar Attractive, comfortable. Genuine greetings fro... —    (Patient since 2020)

Attractive, comfortable. Genuine greetings from front desk staff. Competence and professionalism of healthcare staff.


StarStarStarStarStar I understand that you no longer have a contract... —    (Patient since 2020)

I understand that you no longer have a contract with Moda. We are sorry to have to change doctors.


StarStarStarStarStar  —    (Patient since 2021)

#9 in survey does not apply to me. I haven't had a need an urgent appt.


StarStarStarStarStar Appt went great all my questions were answered.... —    (Patient since 2020)

Appt went great all my questions were answered.


StarStarStarStarStar very nice very friendly people —    (Patient since 2020)

very nice very friendly people


StarStarStarStarStar Very nice and professional(all office help)Dr G... —    (Patient since 2021)

Very nice and professional(all office help)Dr Gray is always very personable and professional.


StarStarStarStarStar All employees engage with each customer. —    (Patient since 2020)

All of the people in the office seem to be genuinely interested in each customer and eagerly engage in talking to you and not at you.


StarStarStarStarStar loyal custome... —    (Patient since 0001)

What can I say? we meaning both my wife and myself have been coming back to you since we have lived in Roseburg for the last 15 years.


StarStarStarNo StarNo Star I would have liked to receive more information ... —    (Patient since 0001)

I would have liked to receive more information on the procedure and on what would happen afterwards; i.e., that I would be having a "post surgery" appointment --- I never heard those words. I just thought it was an annual appointment. As a consequence, I needed new lens for both my regular glasses and my sun glasses --- to a tune of $568. Had I known that I might have to get new glasses after a "post surgery" appointment, I would not have gotten sunglasses the first time based on the prescription at that time. I feel as though I was just a "cash cow" as a result. More information, please.


StarStarStarStarStar Plight, friendly and inviting. Very professiona... —    (Patient since 2020)

Plight, friendly and inviting. Very professional & helpful in choosing my frames. I can't wait to get my new glasses.


StarStarStarStarStar I Love Dr. Gray and her team! I appreciate th... —    (Patient since 2021)

I Love Dr. Gray and her team! I appreciate that they responded so quickly to an eye problem I had over the weekend. They got me right in and addressed the issue. Everyone was so professional and caring. Dr. Gray is now my “Forever” eye Dr!


StarStarStarStarStar Very friendly and professional. —    (Patient since 2020)

Very friendly and professional.


StarStarStarStarStar I felt very comfortable, and everyone was frien... —    (Patient since 0001)

I felt very comfortable, and everyone was friendly


StarStarStarStarStar very detailed pre-exam, which I have not had in... —    (Patient since 0001)

very detailed pre-exam, which I have not had in the past and was needed. Felt cared about.


StarStarStarStarStar I actually have fun and enjoyed my appointment!... —    (Patient since 2020)

I actually have fun and enjoyed my appointment! The staff and Dr. Gray are amazing 👍🏼


StarStarStarStarStar  —    (Patient since 2020)

Very professional & at the same time warm & personable.


StarStarStarStarStar excellent response to a referral from Dr. Seely... —    (Patient since 0001)

excellent response to a referral from Dr. Seely's office.


StarStarStarStarStar The receptionist was courteous and efficient. —    (Patient since 2020)

The receptionist was courteous and efficient.


StarStarStarStarStar Great place —    (Patient since 0001)

Very attractive receptionist


StarStarStarStarStar Thanks —    (Patient since 0001)

Doctor offices make me nervous, yes even eye doctors, but everyone was very friendly, polite and confident which made me feel I was in good hands. My prescription eyeglasses have always been right on the mark with helping me see, thank you very much.


StarStarStarStarStar  —    (Patient since 2021)

Professional, caring service from making an appointment, to being greeted at the reception desk, thru the examination process with Dr. Gray and her assistant. Orderly and clean facilities with a great lobby waiting area and collection of display frames.


StarStarStarStarNo Star Excellent care. I don't seem to see same person... —    (Patient since 2020)

Excellent care. I don't seem to see same personnel from year to year except for Andrea. Is there a lot of turnover in the office.


StarStarStarStarStar can't say anything wrong with the service I rec... —    (Patient since 2021)

can't say anything wrong with the service I received.


StarStarStarStarNo Star Good Service  —    (Patient since 0001)

Very friendly, no waiting. I spent more time with the tech. then I did the doctor. Great glasses for a decent price


StarStarStarStarStar  —    (Patient since 2020)

I love your online contact!


StarStarStarStarStar Dr. Gray and her staff are amazing!!  —    (Patient since 2023)

Dr. Gray and her staff are amazing!! I would highly recommend her to anyone!!


StarStarStarStarStar Great doctor! that i recommend to anyone. —    (Patient since 2022)

Great doctor! that i recommend to anyone.


StarStarStarStarStar Very good visit. Everyone helpful —    (Patient since 0001)

Very good visit. Everyone helpful


StarStarStarStarStar she is fantastic very knowledgeable. and always... —    (Patient since 2021)

she is fantastic very knowledgeable. and always available highly recommend


StarStarStarStarStar It was nice to speak with someone knowledgeable... —    (Patient since 2023)

It was nice to speak with someone knowledgeable...thankyou


StarStarStarStarStar Very friendly and competent staff —    (Patient since 0001)

Very friendly and competent staff


StarStarStarStarStar Always have a good experience with Dr. Gray. D... —    (Patient since 2020)

Always have a good experience with Dr. Gray. Don't have to wait long to be seen. Always take the time to answer my questions. Would recommend her always.


StarStarStarStarStar I always feel very comfortable in Dr. Grays off... —    (Patient since 2021)

I always feel very comfortable in Dr. Grays office and she is always gracious and informative.


StarStarStarStarStar you and your staff were very caring, efficient ... —    (Patient since 0001)

you and your staff were very caring, efficient and profession.


StarStarStarStarStar Seniors can be helped —    (Patient since 0001)

I am a senior who had cataract surgery five years ago. My vision was getting worse and I feared the cataracts returned. As it turns out my problem is common with seniors and can be corrected. I was very pleased with my visit.


StarStarStarStarStar Good experience. —    (Patient since 2021)

My wait time was short. The person who tested my eyes was patient and thorough and didn't rush me. I was allowed plenty of time to choose my new frames without any pressure or "sales pitch". The Dr. is very kind and professional and answered all my questions carefully.


StarStarStarStarStar Great service all they way through! —    (Patient since 0001)

Great service all they way through


StarStarStarStarStar Customer service and professional service was a... —    (Patient since 2020)

Customer service and professional service was amazing


StarStarStarStarStar I usually don't recommend anyone but I would re... —    (Patient since 2021)

I usually don't recommend anyone but I would recommend Dr. Gray. I've always been treated well and been informed of what they are doing and why. I'm totally pleased.


StarStarStarStarStar Caring  —    (Patient since 0001)

I’m very pleased with your office, your staff was very helpful answering my questions about contacts, and new glasses prescription. Your staff is kind, caring, and very respectful, Thank you for this wonderful experience.


StarStarStarStarStar Very reliable staff. They will keep on answerin... —    (Patient since 2021)

Very reliable staff. They will keep on answering all of the questions, things you need till you are fully satisfied.


StarStarStarStarStar Staff was very thorough and professional —    (Patient since 0001)

Staff was very thorough and professional


StarStarStarStarStar I appreciate being fit into the schedule so qui... —    (Patient since 2021)

I appreciate being fit into the schedule so quickly. I am blind in my right eye and was having pain in my left eye. All the staff are very caring. I appreciate the great care!


StarStarStarStarStar Very friendly staff and great service.  —    (Patient since 0001)

Very friendly staff and great service.


StarStarStarStarStar Thank you for working me into your busy schedul... —    (Patient since 2021)

Thank you for working me into your busy schedule on such a short notice.


StarStarStarStarStar COO/OWNER GERRETSEN.COM —    (Patient since 0001)

YOU FOLKS CAME HIGHLY RECOMMENDED BY FRIENDS AND FAMILY. THIS WAS MY FIRST VISIT MAKING IT HARD TO GIVE A 10.


StarStarStarStarStar Very pleased as always , I especially appreciat... —    (Patient since 2021)

Very pleased as always , I especially appreciated the great service and help picking out frames, and finding out progressives are so reasonable there.


StarStarStarStarNo Star friendly staff, most enjoyable visit  —    (Patient since 0001)

friendly staff, most enjoyable visit


StarStarStarStarStar Treated with respect And kindness. —    (Patient since 2021)

Treated with respect And kindness.


StarStarStarStarStar The care has always been great.  —    (Patient since 2020)

The care has always been great.


StarStarStarStarStar It is always very professional, clean, and as q... —    (Patient since 0001)

It is always very professional, clean, and as quick as possible while providing the best service with a smile. I've never had a bad experience.


StarStarStarStarStar I had an eye irritation that had been bothering... —    (Patient since 2021)

I had an eye irritation that had been bothering me for a week. I called Dr. Gray's office and received an appointment for the same day. I was in and out in 30 minutes after my eye was flushed and cleared of very minor debris. My experience with Dr. Gray and her staff was fantastic. Thank you so very much.


StarStarStarStarStar my visit. —    (Patient since 2020)

The personableness is great.


StarStarStarStarStar Very pleased —    (Patient since 0001)

Such a friendly helpful office staff. Dr Gray was very thorough in her exam and explaination of my eye condition.


StarStarStarStarStar 5 stars gold rating no problems I was very happ... —    (Patient since 0001)

5 stars gold rating no problems I was very happy with everything


StarStarStarStarStar Astonished! —    (Patient since 2021)

The service was perfect, the selection was great, the tests were complete and I had almost zero wait time. I really like the people on the floor ready to help you choose glasses!


StarStarStarStarStar  —    (Patient since 0001)

Everyone was great! Was one of my best visit to a eye doctors offices


StarStarStarStarStar Had a very nice experience and would definitely... —    (Patient since 0001)

Had a very nice experience and would definitely recommend this office to friends.


StarStarStarStarStar A long-time patient of Dr. Andrea Gray. —    (Patient since 2021)

Dr. Gray and her staff are very friendly and professional. They make me, the patient, feel comfortable and relaxed during the visit.


StarStarStarStarStar I’ve had the Best experience ever with Dr Gray!... —    (Patient since 2020)

I’ve had the Best experience ever with Dr Gray! She’s very professional, personable, and made me feel very comfortable. Highly recommend her for all you eye care needs!


StarStarStarStarStar  —    (Patient since 2021)

I have seen Dr Gray for over 20 years and I have complete confidence in her as my Doctor. I have recommended her many times. She is definitely a 5-star!


StarStarStarStarStar They make you feel very comfortable during your... —    (Patient since 2020)

They make you feel very comfortable during your visit. They are very kind and have the up to date technology to make sure you get the best exam. I had no idea I had other problems other than needing stronger glasses, but with their careful and complete exam they found a couple of problems that need to be addressed and explained them to me.


StarNo StarNo StarNo StarNo Star Kindness goes a long way —    (Patient since 0001)

First of all, we would never have come to this office had our own physiatrist been in town. The only real positive is that we were kindly given a same-day appointment. At the office, we waited for 90 minutes to be seen. First being placed in a room for the tech, then asked to wait 30 more minutes in another hallway chair and then finally waited more in our actual exam room. Dr.Myers never even acknowledged my husband’s presence at the bedside. Exam was terribly quick, less than 10 minutes; it felt rushed and not thorough. It was our first and last visit to this ophthalmology office. Front desk secretary was really the only nice person we encountered.


StarStarStarStarStar Cataract eye suddenly inflamed. Thank you for ... —    (Patient since 0001)

Cataract eye suddenly inflamed. Thank you for your help. Dr Donovan saw me today and confirmed your findings and gave me a follow-up antibiotic bottle with a follow-up appointment. Thank you.


StarStarStarStarStar  —    (Patient since 0001)

I enjoyed meeting Dr. Myers. 😊 My appointment went very well.


StarStarStarStarStar I took my 1 year old in to have his eyes checke... —    (Patient since 0001)

I took my 1 year old in to have his eyes checked. They were so very patient with him. This is a wonderful place and I would most definitely recommend going here! They were wonderful!


StarStarStarStarStar I have been going to Dr. Gray for several years... —    (Patient since 0001)

I have been going to Dr. Gray for several years. Always a pleasant experience.


StarStarStarStarNo Star Overall a pleasant experience, with the excepti... —    (Patient since 2022)

Overall a pleasant experience, with the exception of the 20 or 30 minute wait to see doctor.


StarStarStarStarStar  —    (Patient since 2023)

Everyone was friendly and helpful. Thank you.


StarStarStarStarStar you are a wonderful Doctor for me. I feel ver... —    (Patient since 2021)

you are a wonderful Doctor for me. I feel very good about going to you.


StarStarStarStarStar Very friendly staff. I always feel welcome. —    (Patient since 2021)

Very friendly staff. I always feel welcome.


StarStarStarStarStar Very professional , efficient , and friendly !!... —    (Patient since 2020)

Very professional , efficient , and friendly !!!


StarStarStarStarStar As usual, everything was perfect. —    (Patient since 2020)

As usual, everything was perfect.


StarStarStarStarStar great people.  —    (Patient since 2021)

the Clinic is very nicely set up , they are quick to help and get you in . I enjoyed my visit there


StarStarStarStarNo Star Great place, great doctors and great glasses. ... —    (Patient since 2020)

Great place, great doctors and great glasses. Just expensive. I get my frames at Walmart.


StarStarStarStarStar Thank you —    (Patient since 2020)

I feel very confident of my eye health. Thank you Dr. Andrea for you excellent care. I know I am in good hands.


StarStarStarStarStar I was extremely happy with my visit on Thursday... —    (Patient since 0001)

I was extremely happy with my visit on Thursday. I've had lots of trouble seeing well for quite a few years and I now feel like Dr. Gray and her helpers have solved my eye problems.


StarStarStarStarStar  —    (Patient since 0001)

It was a great experience, The employes were very nice Thank you


StarStarStarStarStar Glenna Holzinger —    (Patient since 2020)

From calling for an appointment to checking out received warm and friendly contact with all doctors and staff.


StarStarStarStarStar As always, excellent service from everyone! —    (Patient since 2021)

As always, excellent service from everyone!


StarStarStarStarStar I saw Dr Meyers and a very happy with he care I... —    (Patient since 0001)

I saw Dr Meyers and a very happy with he care I received.


StarStarStarStarStar Amazing —    (Patient since 0001)

Not only do they give superior service from front desk to the billing dept. to your doctor visit, but the atmosphere is relaxing with a beautiful building.


StarStarStarStarStar Very little wait time, great customer service! —    (Patient since 0001)

Very little wait time, great customer service!


StarStarStarStarStar Amazing! The era of the no-pain dentist has fin... —    (Patient since 0001)

Amazing! The era of the no-pain dentist has finally arrived!


StarStarStarStarStar The staff was helpful and friendly. Very satisf... —    (Patient since 2020)

The staff was helpful and friendly. Very satisfied


StarStarStarStarStar Yesterday was my first visit. It was great othe... —    (Patient since 0001)

Yesterday was my first visit. It was great other than the wait times - which every doctor struggles with and has become the norm. Nonetheless, I thought my visit was amazing. Dr. Meyer and the MA that saw me were awesome and attentive. I needed that from a doctor. Thank You. And I answered "Good" on #9 because I haven't experienced an urgent scheduling event, therefor, middle of the road is what you get.


StarStarStarStarStar Things I appreciated —    (Patient since 2021)

Very courteous and friendly. Answer questions patiently. Everyone seems motivated and very efficient.


StarStarStarStarStar Terrific customer service —    (Patient since 0001)

I came through originally as a walkin and was treated as well as someone with an appointment. Thanks.


StarStarStarStarStar Online fine. However I do have a comment regard... —    (Patient since 2021)

Online fine. However I do have a comment regarding the request for a photo. I got a lot of push back from the receptionist when I said I preferred not to have my photo taken. I have photo ID's - my driver's license, a military ID and could provide my passport. I do not see the need for another unnecessary photo.


StarStarStarStarStar Very little waiting time. Waiting area comfort... —    (Patient since 2021)

Very little waiting time. Waiting area comfortable and nice lighting. When having eyes dilated the rooms are low lighted which is nice and more comfortable. Did not feel rushed through appointment. Another plus.


StarStarStarStarNo Star All the staff was very courteous and helpful. ... —    (Patient since 2022)

All the staff was very courteous and helpful. When I asked questions they made sure I understood their answers in a professional way.


StarStarStarStarStar  —    (Patient since 0001)

I love Dr. Gray and her staff. She is a wonderful and caring optometrist. Everyone is so professional yet so caring.


StarStarStarStarStar I really appreciate you seeing me so quickly, ... —    (Patient since 0001)

I really appreciate you seeing me so quickly, my eye was much better monday morning thankyou.


StarStarStarStarNo Star High marks on all points  —    (Patient since 0001)

Dr. Gray is not my regular practitioner, because when I moved back to Roseburg and needed an eye doctor, I opted for a family member's doctor. He is a tough act to follow, and I'm a loyal patient, so I won't be switching. But that said, Dr. Gray was the on-call doctor during a recent emergency when my practitioner was out of town, and her office worked me in right away. Her staff put me at ease, as did Dr. Gray. She explained everything thoroughly and ensured I went away knowing exactly what happened and what followup would be required. We are fortunate to have a doctor of her caliber in Roseburg.


StarStarStarStarStar Dr. Meyer took time for me. She helped me un... —    (Patient since 0001)

Dr. Meyer took time for me. She helped me understand what my problem is and treatments available. I had seen another group of physicians that were well versed in my problem but Dr. Meyer helped me understand.


StarStarStarStarStar Clean, efficient, organized. —    (Patient since 0001)

Clean, efficient, organized.


StarStarStarStarStar I have been going to Dr. Grey for over 15 years... —    (Patient since 0001)

I have been going to Dr. Grey for over 15 years. Am extremely pleased with her work, her interest in me as a person, her staff, etc. She has also done important surgery on my great grandson when he was only 8 mo old. Trust her all the way.


StarStarStarStarStar Thorough exam, explained the issue I was having... —    (Patient since 2021)

Thorough exam, explained the issue I was having.


StarStarStarStarStar my experience. —