Golden Triangle Optometric Center

Dr. Lori Bende

Star Star Star Star Star 141 Reviews

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Reviews

StarStarStarStarStar Great staff and wonderful service  —    (Patient since 2018)

Great staff and wonderful service Thank you


StarStarStarStarStar Excellent service  —    (Patient since 2020)

I came in for a visit because I had a piece of metal lodged in my Cornea. It was extremely painful to say the least. It got to the point where both my eyes were swollen shut. Dr. Huang was very quick to bring me back and numb my eye to relieve the pain. She was worried that the piece of metal may be too far in for her to reach. But she slowly worked it out while keeping my eye pain free. I am so grateful she was able to remove it without sending me to an Ophthalmologist for surgery. My eye felt much better the next day and continues to heal. I would recommend her to anyone! Top notch service!


StarStarStarStarStar Very thorough eye exam and efficient and helpfu... —    (Patient since 2017)

Very thorough eye exam and efficient and helpful staff. Thank you.


StarStarStarStarStar  —    (Patient since 2018)

As always, the service was excellent, prompt and thorough. You get 5 stars, for sure! Thanks, Linda


StarStarStarStarStar Here's a local business that is really worth su... —    (Patient since 2019)

Here's a local business that is really worth support. It's been there for quite a while, while other businesses have been closing. I got a great package deal - so good that i made two orders. The staff was very helpful and patient in helping me choose the frames for my face and for my lifestyle. The tests were all easy. The doctor (a woman) was very personable and informative, asking lots of questions and trying lots of options. She explained very well what she was finding. For the first time, I ordered prescription lenses for distance as well as one for reading, because she showed me what a difference it makes. This is one of the best private medical service providers i have ever experienced.


StarStarStarStarStar Friendly Staff and Excellent Care —    (Patient since 2020)

I normally do not leave reviews but this office was just so incredible I can't not. Angie and David were both very sweet, professional and informative. Dr. Flora Huang was so kind, informative, caring and willing to spend time with me. I highly recommend this office and will be going back again when in need of another exam!


StarStarStarStarStar Excellent visit and loved the new equipment  —    (Patient since 2017)

Excellent visit and loved the new equipment


StarStarStarStarStar Golden Triangle personnel are always helpful an... —    (Patient since 2017)

Golden Triangle personnel are always helpful and very congenial. Dr. Wesling is always very kind and patient. The employee that helped me with my glasses was phenomenal! I learned so much from her about glasses! She's the epitome of Customer Service!


StarStarStarStarStar Much appreciated the consideration and attentio... —    (Patient since 2017)

Much appreciated the consideration and attention during the virus crisis. Thank you


StarStarStarStarStar Very helpful and nice staff, great pricing too —    (Patient since 2020)

Very helpful and nice staff, great pricing too


StarNo StarNo StarNo StarNo Star I do not recommend —    (Patient since 2020)

Actual eye appointment was fine, still waiting on my prescription and receipt. Their systems were down so they couldn't access my insurance - I had to pay directly. Now past a week since my appointment, still have not received my prescription or my receipt so I can submit to insurance. I will not be returning.


StarStarStarStarStar VERY IMPRESSED!!! Dr. Paul is top notch, person... —    (Patient since 2019)

VERY IMPRESSED!!! Dr. Paul is top notch, personal and has invested in his practice with GREAT new equipment! Thank you very happy!


StarStarStarStarStar DR —    (Patient since 2018)

Yes, I had a good appointment, the staff are all very friendly, I enjoy Dr. Wesling, very personable and answers all the questions, I was pleased with the healthy eye report too :) The contacts he provided are still blurry, like I cannot read numbers on my car dash or street signs, will be happy when my prescription arrives @ x175 each eye :)


StarStarStarStarStar Excellent care by Dr Paul and his staff. David ... —    (Patient since 2018)

Excellent care by Dr Paul and his staff. David knows much about frames and easily set me up with some new glasses. Thanks!


StarStarStarStarStar Great doctor and staff. Keep up the good work.... —    (Patient since 2018)

Great doctor and staff. Keep up the good work.


StarStarStarStarStar Very friendly staff. We felt like we have been ... —    (Patient since 2017)

Very friendly staff. We felt like we have been friend/family for long time. Thanks for welcoming us!


StarStarStarStarStar As always, my experience in this office was exc... —    (Patient since 2018)

As always, my experience in this office was excellent.


StarStarStarStarStar The most thorough exam in 30 years!  —    (Patient since 2019)

I’ve never had a more thorough exam than at Golden Triangle In my 30 years of wearing corrective lenses. They were very courteous and addressed every question in a professional manner. They also gave me multiple options, they have a large selection of choices, a nice surprise. I strongly suggest using Golden Triangle.


StarStarStarStarStar I was very much satisfied with my consultation ... —    (Patient since 2017)

I was very much satisfied with my consultation with Dr. Paul Wesling O.D. I will definitely spread the word about Dr. Paul Wesling O.D.


StarStarStarStarStar By far the best!!! —    (Patient since 0001)

By far the best eye doctor and optical solutions location that I have ever experienced in my life. The staff and doctor are incredible! I literally feel like family. I wish eye exams were required more often.


StarStarStarStarStar Thorough, thoughtful, helpful —    (Patient since 2018)

Thorough considerate evaluation of eyesight. Thoughtfully answered questions. Helpful suggestions for new glasses.


StarStarStarStarStar The best Doctor and great customer service!! —    (Patient since 2018)

Dr Wesling made me feel that I was in safe hands. “I was very pleased with my experience with Dr Wesling I am truly grateful.


StarStarStarStarStar Thank You Dr. Paul! —    (Patient since 2018)

Thank You Dr. Paul! My family and I are grateful for you! Thank you for always taking the time to make us feel like we are your only patients! We greatly appreciate it!


StarStarStarStarStar Great Appt, polite staff. Dr. Wesling is very k... —    (Patient since 2017)

Great Appt, polite staff. Dr. Wesling is very knowledgeable and patient


StarStarStarStarStar Neighborhood Practice —    (Patient since 2018)

Dr. Wesling and his staff are so personable and friendly. They make you feel comfortable and are very informative. Dr. Wesling exams are never rushed. Dr. Wesling has time to interact with you personally as well as very astute in his practice. I would highly recommend this neighborhood practice to any one looking for their eye care needs.


StarStarStarStarStar We have never had such a friendly experience at... —    (Patient since 2019)

We have never had such a friendly experience at an eye doctor! Wow!


StarStarStarStarStar Professional Efficiency —    (Patient since 2019)

Everything was handled professionally and efficiently. 1. Claire welcomed me. 2. David took care of the pre-and-post exam procedures. 3. Dr. Wesling did the optometric exam.


StarStarStarStarStar Great community business  —    (Patient since 2018)

Great staff, wonderful dr., good selection of glasses


StarStarStarStarStar Love this place! —    (Patient since 2019)

The optician was very polite and knowledgeable and Dr Wesling is very friendly and professional. I would highly recommend this place to anyone looking to get an eye exam or looking for a new pair of glasses.


StarStarStarStarStar L. Stewart —    (Patient since 2019)

I have been seeing Dr. Wesling for approximately 18 years now and he has always been my favorite doctor. He is friendly, personable, and an expert in his field. He quickly fixes issues that I have with my contacts and vision. Most importantly, Dr. Wesling has built rapport with me, does not rush through appointments, knows me and treats me as person and not just a patient, something that is far lacking in the medical field today.


StarStarStarStarStar Great experience. Doc Wesling explained all ana... —    (Patient since 2018)

Great experience. Doc Wesling explained all analysis and answered all questions.


StarStarStarStarStar Outstanding service by Clair and David in the f... —    (Patient since 2018)

Outstanding service by Clair and David in the front office. David made it so easy ordering glasses and determining what insurance covers. Clair is always so cheerful at the reception desk. Dr Paul is a wise and friendly optometrist who explains his exam steps as he does them and puts me at ease. He appears to want to find the perfect treatment (glasses or contacts) for his patients.


StarStarStarStarStar Great Visit —    (Patient since 2019)

Very professional staff, and the doctor was very patient, and supportive.


StarStarStarStarStar Very pleasant and helpful. —    (Patient since 2017)

Very pleasant and helpful.


StarStarStarStarStar Excellent Service and Customer Oriented Staff —    (Patient since 2017)

Excellent Service and Customer Oriented Staff


StarStarStarStarStar Super friendly staff and a very patient and tho... —    (Patient since 2018)

Super friendly staff and a very patient and thorough doctor. It was a really nice experience for me.


StarStarStarStarStar Friendly staff, caring doctor  —    (Patient since 2018)

My new patient appointment was easy to schedule and the front office folks are friendly and welcoming. Dr. Paul Wesling is very personable and explained the exam procedures thoroughly; I’ve had dozens of routine exams over the years and I was impressed with how much care he took in describing the exam results and answering my questions. Will definitely recommend.


StarStarStarStarStar A compassionate and competent Optometrist —    (Patient since 2018)

Dr. Wesling is a very compassionate and competent optometrist. He was very patient with me as I am struggling to adjust to progressive lenses and offered me several options to solve this problem and not make me feel bad for not able to adjust to these. During my daughter's first eye exam visit, he took time out of his busy schedule to explain the eye exam, what he is looking for and taking preventive measures. He made my daughter feel very comfortable and made it into a positive expereince. Highly recommend this provider.


StarStarStarStarStar Great front office, Doctor Wesling was very tho... —    (Patient since 2018)

Great front office, Doctor Wesling was very thorough and pleasant.


StarStarStarStarStar My Annual Eye Exam —    (Patient since 2017)

It was time for my annual eye exam. I have been seeing Dr. Bende for years now. On this occasion she was on an extend vacation, so I scheduled an appointment for my annual exam with her partner, Paul J. Wesling, O.D. I usually prefer to stay with the same doctor but instead of waiting for her to return, I decide to see him. He was wonderful, very welcoming and knowledgeable and he took his time to answered all my questions without me feeling I was being rushed.


StarStarStarStarStar Great optometrists as always. Very caring and c... —    (Patient since 2017)

Great optometrists as always. Very caring and concerned to get you the best product possible.


StarStarStarStarStar I have been a patient at this office for over 8... —    (Patient since 2018)

I have been a patient at this office for over 8 years and the service is always great. Dr Bende used to be my doctor but she has been on vacation, so Dr Wesling is the doctor on duty now and he is super nice and very friendly. He will explain you all your questions with smile on his face. I really recommend this place.


StarStarStarStarStar Paul and his team are absolutely fabulous! prom... —    (Patient since 2017)

Paul and his team are absolutely fabulous! prompt service, excellent work, very positive attitude by Claire, Paul and the rest of their team. I'm hooked.


StarStarStarStarStar The efficient and friendly staff is much apprec... —    (Patient since 2017)

The efficient and friendly staff is much appreciated. Most importantly, the eye care provided by Dr. Bende is excellent. I have been a patient for 20 years and have never been disappointed. My only concern is overpricing of the product Oasis Tears Plus. I have purchased them at Golden Triangle Optometric Center for many years, but after your huge price increase in 2017, I now purchase them online for $11.00 less per box. Incidentally, I clicked on 5 stars for your rating, but the system keeps defaulting to 2 stars. That should be corrected.


StarStarStarStarStar Always a pleasure to work with your team. Than... —    (Patient since 2017)

Always a pleasure to work with your team. Thank you


StarStarStarStarStar I am very happy with your outstanding customer ... —    (Patient since 2017)

I am very happy with your outstanding customer service from your staff and Dr. When we found out that you are allowed under our Insurance we were very happy to have you as our Optometrist again. Thank you very much for your awesome service.


StarStarStarStarStar Thank you Dr. Bende for seeing me so promptly a... —    (Patient since 2018)

Thank you Dr. Bende for seeing me so promptly and for always being so kind.


StarStarStarStarStar I’ve been going to Dr. Bende for over 10 years... —    (Patient since 2018)

I’ve been going to Dr. Bende for over 10 years. No complaint. She and her staff are very friendly. She explains everything in great details and an easy to understand way. Parking is easy and abundant.


StarStarStarStarStar Adjusting to life with prescription glasses —    (Patient since 2018)

Blessed with excellent vision for most of my life, the recent deterioration has been somewhat traumatic for me. The staff at Golden Triangle Opto has been very understanding and gracious as I learn to accept changes in my vision.


StarStarStarStarStar The Staff at Golden Triangle Optometric Center ... —    (Patient since 2018)

The Staff at Golden Triangle Optometric Center is so welcoming. The ladies in the front are so helpful, especially Claire (I hope that is her name). Dr. Westling is so comfortable to deal with. You never feel rushed. Dr. Westling explains everything to you as you go through the process. Finally, the young women who deals with getting you the right fit and style for your glasses is a great addition to your staff. Very comfortable to talk with and very knowledgeable. I would highly recommend your business to anyone searching for quailty eye care.


StarStarStarStarStar Dr. Wesling was great. The staff was very help... —    (Patient since 2018)

Dr. Wesling was great. The staff was very helpful with contacts and glasses.


StarStarStarStarStar Friendly First-Rate Eye Care —    (Patient since 2018)

Dr. Lori Bende is knowledgeable, current, friendly and thoughtful. She never hurries and explains everything she is doing. Her staff members are skilled, friendly, and efficient.


StarStarStarStarStar Another great visit  —    (Patient since 2018)

Thanks for the wonderful service. Your staff is always friendly and efficient.


StarStarStarStarStar Always a great experience! —    (Patient since 0001)

I had, and always have such a great experience at Golden Triangle Optometric Center. Claire is so awesome and so amazingly friendly that it is almost impossible to not have a great experience. The doctor has a great way of explaining everything to understand what's going on with your eyes.


StarStarStarStarStar The GTOC is Golden!  —    (Patient since 2018)

The GTOC is Golden! Warm welcome, friendly and knowledgeable reception and opticians. Dr. Bende is the best!


StarStarStarStarStar Doctor was very thorough with my eye examinatio... —    (Patient since 2018)

Doctor was very thorough with my eye examination and communicated what options I currently need as well as future options with my eye care.


StarStarStarStarStar Dr. Bende takes the time to explain everything ... —    (Patient since 2018)

Dr. Bende takes the time to explain everything to me and I appreciate that.


StarStarStarStarStar Wouldn’t trust my sight to anyone else  —    (Patient since 2017)

Wouldn’t trust my sight to anyone else


StarStarStarStarStar Excellent care. Dr. Bende listened to my concer... —    (Patient since 2017)

Excellent care. Dr. Bende listened to my concerns and discussed solutions clearly.


StarStarStarStarStar Enjoyed the friendly service. This is a great p... —    (Patient since 2017)

Enjoyed the friendly service. This is a great place to get your eyes examined.


StarStarStarStarStar Excellent service and fiscal consideration. Sta... —    (Patient since 2017)

Excellent service and fiscal consideration. Staff will absolutely listen to needs and wants and make poignant and logical suggestions based on what is best for you and your wallet.


StarStarStarStarStar A very pleasant experience. Everyone was helpfu... —    (Patient since 2017)

A very pleasant experience. Everyone was helpful and professional. I highly recommend Golden Triangle Optometric center.


StarStarStarStarStar The Best —    (Patient since 2017)

I have been a patient since 1999 and the quality of professionalism and warmth have never wavered!


StarStarStarStarStar Been coming to this office since elementary sch... —    (Patient since 2017)

Been coming to this office since elementary school and let's just say I had my 20 year high school reunion a few years ago. :) Dr. Katz was great and Dr. Bende's been amazing too.


StarStarStarStarStar Great eye care in the neighborhood —    (Patient since 2017)

After going to one of the big chain optometry stores in my last city, it is great to enjoy the personal service offered at a neighborhood practice. Dr. Wesling was very thorough and did a great job of explaining every step of the procedure. I particularly appreciated the opportunity to see the high-res photos of my retinas and know that these will be available on future visits to monitor for changes in my eyes. The process of choosing new frames and fitting the new glasses was also very good thanks to the helpful outer-office staff.


StarStarStarStarStar Very helpful and efficient staff —    (Patient since 2017)

Very helpful and efficient staff


StarStarStarStarStar  —    (Patient since 2017)

Great experience with Dr. Wrestling and staff.


StarStarStarStarStar Amazing Dr/Staff —    (Patient since 2017)

Everyone was super friendly and went of their way to make sure I had a great appointment. I had a lot of questions and they answered all of them.


StarStarStarStarStar Everyone at the office were very professional, ... —    (Patient since 2017)

Everyone at the office were very professional, friendly, and courteous. They made me feel very welcome. Dr. Bende was fantastic! She was very easy to speak with about my vision concerns.


StarStarStarStarStar Awesome service —    (Patient since 2017)

Great, warm and welcoming staff. Easy booking and billing. Friendly office you should try!


StarStarStarStarStar Staff was very friendly and helpful!!! —    (Patient since 2017)

Staff was very friendly and helpful!!!


StarStarStarStarStar Unsure - This was my second trip to an optometr... —    (Patient since 2018)

Unsure - This was my second trip to an optometrist. First time I was told I didn't need glasses and was just recommended to get some inexpensive reading glasses. This time I was told I had a condition and was recommended very expensive reading glasses that I didn't ask for on top of the work glasses that I did ask for.


StarStarStarStarStar I have been visiting Dr. Bende and her team for... —    (Patient since 2020)

I have been visiting Dr. Bende and her team for my annual eye exam for years. The staff are always efficient, helpful and friendly. Everything is clearly explained and they are always happy to offer advice and answer any questions. Scheduling an appointment is always quick, easy and they happily accommodate last minute changes. Very highly recommended. Thank you Dr Bende and team.


StarStarStarStarStar Very professional, very personable, efficient a... —    (Patient since 0001)

Very professional, very personable, efficient and won't try to sell you something you don't need. Highly recommended.


StarStarStarStarNo Star Dr Lori is great, pleasant, informative; same w... —    (Patient since 0001)

Dr Lori is great, pleasant, informative; same with staff; I wonder if patients with 20/30 in one eye really need to spend the time after the exam looking at glasses though, even if the patient has an allowance for frames/lenses? Patient will still spend some money after the allowance, as it never covers everything.


StarStarStarStarStar Dr Paul was very thorough and concise. He spent... —    (Patient since 2019)

Dr Paul was very thorough and concise. He spent considerable time on explaining the exam and provided excellent feedback. I will always go here for my exams as I've had great success and perfect outcomes. The staff were very helpful and understanding under time constraints. 5 stars for sure! Thanks Golden Triangle!


StarStarStarStarStar Dr. Bende is Golden! —    (Patient since 2018)

Dr. Bende is wonderful! She not only looks after your eyes, but also takes a great interest in you personally, which I believe every doctor should do!


StarStarStarStarStar everyone was friendly and professional. The onl... —    (Patient since 0001)

everyone was friendly and professional. The only thing I'd change is to have the person who takes you in for the preliminary exam introduce themselves. It would make the experience even warmer. All in all, a very good happy team.


StarStarStarStarStar Excellent care, friendly staff —    (Patient since 2018)

Excellent care, friendly staff


StarStarStarStarStar Care that extends beyond the eyes —    (Patient since 2018)

I look forward to my annual eye examine with Dr. Bende not only because I know she will do an excellent job examining my eyes, but also because she seems to have my best interests in mind as she makes suggestions for my eye care and she takes the time to get to know me as a person.


StarStarStarStarStar The staff and Doctor were super kind and friend... —    (Patient since 2018)

The staff and Doctor were super kind and friendly!


StarStarStarStarStar The was Dr was very knowledgeable and friendly.... —    (Patient since 0001)

The was Dr was very knowledgeable and friendly. An awesome addition to the practice thank you!!:)


StarStarStarStarStar They never gave me a printout of my results and... —    (Patient since 2019)

They never gave me a printout of my results and also where supposed to call me back about bi ficals that are round on top I sent an email and still. No reply


StarStarStarStarStar As always, a very good experience. —    (Patient since 2018)

As always, a very good experience.


StarStarStarStarStar Thanks for the great care and service - your st... —    (Patient since 2018)

Thanks for the great care and service - your staff is awesome


StarStarStarStarStar  —    (Patient since 2018)

I think I've said it before, but your visit always perks me up. The exam is thorough, questions are answered and then its fun picking out frames.


StarStarStarStarStar The front desk girls were professional and nice... —    (Patient since 2018)

The front desk girls were professional and nice.


StarStarStarStarStar  —    (Patient since 2018)

I have been seeing Dr. Bende since she started practicing in U.C. and am pleased with both her work and pleasant personality.


StarStarStarStarStar Expert and friendly doctor and staff  —    (Patient since 2018)

Best customer service, thorough exam by an experienced and knowledgeable optometrist. And I was fitted with awesome state of the art contact lenses#


StarStarStarStarStar January Appt —    (Patient since 2018)

It is always fun coming into your office, great staff, personable and professional ... we even have some good laughs, and the information provided is helpful... my new prescription seems to be working even better than ever, thank you!


StarStarStarStarStar Always appreciate the great and caring service ... —    (Patient since 2017)

Always appreciate the great and caring service - thank you


StarStarStarStarStar Great eye center! —    (Patient since 2017)

Have been a patient for many years. Always a thorough exam, with a very helpful staff. Dr. Bende talks through any issues, explains what is going on, and gives relevant advice.


StarStarStarStarStar A Terrific Experience! —    (Patient since 0001)

Dr. Bende and her staff are both professional and extremely friendly. I showed up 20 minutes early for my appointment, and wasn't asked to wait more than a few minutes, during which they kept me occupied with a little bit of insurance paperwork and some pleasant banter. The atmosphere is relaxed, but efficient, and they clearly enjoy what they do. I can't recommend Golden Triangle highly enough!


StarStarStarStarStar Appointment was excellent. —    (Patient since 2017)

Appointment was excellent.


StarStarStarStarStar Excellent experience in every way —    (Patient since 0001)

Dr. Bende is very knowledgeable, personable, and attentive. She answered all my questions and offered me suggestions that were very helpful. My exam was comfortable and unhurried. Her staff is friendly and helpful. I would highly recommend this practice to anyone for all of their eye care needs.


StarStarStarStarStar Thanks for getting me in so quick. Always good... —    (Patient since 0001)

Thanks for getting me in so quick. Always good treatment and advice.


StarStarStarStarStar Dr. Santarlas and awesome with the kids. They w... —    (Patient since 2018)

Dr. Santarlas and awesome with the kids. They were scared with previous doctors, but Dr. Santarlas never gave them a chance to be scared because he made it so fun for them. Julia was great too! Thank you!


StarStarStarStarStar Impressed by professionalism and customer care  —    (Patient since 0001)

I was very impressed by the professionalism and customer care of this office. Even though my testing showed I don't require a new pair of glasses at this time, I certainly would come again when in need of refraction services and select from the quality of frames available at Golden Triangle Optometric Center.


StarStarStarStarStar very warm people —    (Patient since 2017)

Everybody in the office were kind, patient, and warm. They always have the answers to my questions and options for treatment, allowing me to decide what is ultimately right for me with their recommendations.


StarStarStarStarStar Great experience every time.... —    (Patient since 2017)

Great experience every time.


StarStarStarStarStar Friendly and patient and helpful staff!... —    (Patient since 2017)

Friendly and patient and helpful staff!


StarStarStarStarStar The staff is very friendly and nice. Dr Bende is ... —    (Patient since 2018)

The staff is very friendly and nice. Dr Bende is really personable and really takes the time to explain things and listen to your questions or concerns. It is always a great experience to go to this office.


StarStarStarStarStar Love Dr. Bende and her staff!! —    (Patient since 2017)

I love it here! Every time I come in it's like seeing good friends again. Everyone is very friendly and helpful.


StarStarStarStarStar I was very pleased with all the involved in my c... —    (Patient since 2017)

I was very pleased with all the involved in my check up.


StarStarStarStarStar Always a good experience. No need to change anything... —    (Patient since 2017)

Always a good experience. No need to change anything


StarStarStarStarStar Super friendly & efficient staff and optometrist!... —    (Patient since 2019)

Super friendly & efficient staff and optometrist!


StarStarStarStarStar A very pleasant, efficient and educational experience. —    (Patient since 2020)

If you need your eyes tested then this is the place to go. From the minute you walk trough the door , you feel like the staff have a genuine concern. The front office staff are all very courteous, helpful and friendly. They will put you totally at ease explaining clearly and concisely what they need you to do. Dr Santarlas is great. He explains in laymens terms the exact state of your vision and how he arrives at his conclusions. He is very patient and provides great insight into your own particular vision. Very educational in addition to great service.


StarStarStarStarStar Very good service and friendly staff.... —    (Patient since 2018)

Very good service and friendly staff.


StarStarStarStarStar Nice friendly and you don't have to wait long to be seen... —    (Patient since 2017)

Nice friendly and you don't have to wait long to be seen


StarStarStarStarStar Very pleasant office help and professional service.... —    (Patient since 2017)

Very pleasant office help and professional service.


StarStarStarStarStar Great knowledgeable doctor ... —    (Patient since 2017)

Great knowledgeable doctor


StarStarStarStarStar Our appointment  —    (Patient since 0001)

My wife and I had appointments at the same time and it was great how efficient our visit was. Everybody was friendly; although I would appreciate that things could be done more carefully: having to do tests multiple times (although I'll give that up to possible machine misreads,) but mainly with totaling our bill. If we hadn't done the math ourselves and checked our receipt we'd have over paid by almost $100. Also, and this is a personal thing, I wish you would not up sell, for additional $49, a test that should be part of an annual or biannual exam. New or improved tests and procedures should be part of what is covered by our exam fees. Otherwise great visit we appreciate you all! Thanks!


Reply

Dear Terry, we are more than happy to go over the fees with you one more time and make sure there were no miscommunication and no mistakes done. When it comes to the OCT screening that we perform on patients, it is an extra test that is highly recommended by our doctors and the $49 copay is to cover our expenses for the purchase of the machine. Please, let us know if we can be of any further assistance.

StarStarStarStarStar I highly recommend Dr. Bende —    (Patient since 2018)

Dr Bende is a very knowledgeable optometrist. My eye situation is complicated. She listens and works very well with me. I recently had an eye infection and she saw me immediately.


StarStarStarStarStar Excellent experience  —    (Patient since 2019)

It was the best optometry experience ever. Dr. Santarlas was very knowledgable and fun to talk to


StarStarStarStarStar Great eye doctor & staff —    (Patient since 2017)

Reviewed on Yelp - great job!!


StarStarStarStarStar  —    (Patient since 0001)

The exam and staff were exceptional! A few days later I called to verify my choice of contacts and answers to my questions were prompt and courteous.


StarStarStarStarStar Lori Bende and employees —    (Patient since 0001)

Exceptional service and kindness


StarStarStarStarStar Very good —    (Patient since 0001)

A very easy to reach, and lovely place. Friendly staff, friendly doctor.


StarStarStarStarStar Experience —    (Patient since 2018)

I appreciate that Dr. Bende laughs with me at some of the procedures :) Thank you!


StarStarStarStarStar Excellent eye care —    (Patient since 2017)

Always well cared for here.


StarStarStarStarStar Everything Clearly Explained —    (Patient since 2017)

All tests, test results, prescriptions, and billing were clearly explained. My scheduling of a follow-up visit was made before leaving and the date and time of my choosing were available.


StarStarStarStarStar new client —    (Patient since 2017)

very happy with this staff and Dr. Bende


StarStarStarStarStar Return visit —    (Patient since 2017)

I have come to Golden Triangle for many years and have nothing but great care with warm professional people.


StarStarStarStarStar White Glove Service  —    (Patient since 2017)

I had a wonderful experience and as such, I highly recommend Dr. Lori's practice!


StarStarStarStarStar eye exam an glasses —    (Patient since 2017)

first class treatment and complete service


StarStarStarStarStar Annual Eye Exam —    (Patient since 2018)

Great service as usual. Thank you!


StarStarStarStarStar Amazing experience  —    (Patient since 0001)

All the girls were amazing. Friendly and knew what they were talking about. I was highly impressed


StarStarStarStarStar Good experience —    (Patient since 0001)

This was my first visit but it won't be the last. Dr. Lori sent a lot of time going over the exam and answered all of my questions. Couldn't ask for more.


StarStarStarStarStar Excellent Customer Service and Efficient Practice —    (Patient since 2017)

Prompt service, well managed practice.


StarStarStarStarStar Survey comments. —    (Patient since 0001)

Thank you for the professionalism and courtesy extended by everyone during my appointment. I am looking forward to my new glasses. 😊


StarStarStarStarStar Great Experience —    (Patient since 2017)

UC neighborhood and surrounding areas, this is the place to go for a good, quick yet thorough eye exam. Warm friendly staff to go along with the speedy service.


StarStarStarStarStar Highly Recommend! —    (Patient since 0001)

Dr. Bende has the latest testing equipment and she is thorough in her examinations. Everyone who works here is friendly and goes out of their way to satisfy.


StarStarStarStarStar 5 stars —    (Patient since 0001)

Dr. Bende is professional, respectable, very knowledgeable, and a truly great ambassador of health care.


StarStarStarStarStar Love this office! —    (Patient since 0001)

Everyone is so friendly and nice, I feel like I'm hanging out with friends while waiting for my eyes to dilate! Love the staff :)


StarStarStarStarStar Overall service was great but I am regretful that I paid $100 for this "medical" appt. when the dr —    (Patient since 2017)

Overall service was great but I am regretful that I paid $100 for this "medical" appt. when the dr. just said it was a normal thing that takes a few weeks to go away. Since I have a deductible on my insurance it feels like a waste of money that I could have used elsewhere, like actually buying new contacts. Would have been nice as a loyal customer to have this information told to me over the phone instead of being recommended that I come in for the visit. The payment was explained but I was told that if the red didn't go away in a couple of days to come in.. not a couple of weeks. Realizing you can't diagnose over the phone, but seemed like a lot of money for a 2 second "check" to say it was pretty normal.


StarStarStarStarStar My visit was pleasant, every one was friendly and I would recommend this office to my family and... —    (Patient since 2017)

My visit was pleasant, every one was friendly and I would recommend this office to my family and friends.


StarStarStarStarStar Staff were pleasant and efficient. There was no waiting.  —    (Patient since 2017)

Staff were pleasant and efficient. There was no waiting.


StarStarStarStarStar Excellent service and staff!  —    (Patient since 2003)

Excellent service and staff! Thank you for fitting me in on such short notice!


StarStarStarNo StarNo Star I'm very concerned about the cost of lenses through your office —    (Patient since 2017)

I'm very concerned about the cost of lenses through your office. With no new frames and very good insurance I still paid $284 out of pocket. Shame on me for not shopping around. I need to understand the compensation for the people selling the frames and lenses. Are they commission based on what they sell?


Reply

Dear Mr. Coleman, thank you for expressing your concern. However, when we work with insurance, we have to follow the copay dictated by insurance and your plan. We are not a commission based office. We are here to help all of your eye care needs and order the best lenses available for your prescription.

StarStarStarStarStar Thank you for the help and expert advice when picking frames! Dr —    (Patient since 2019)

Thank you for the help and expert advice when picking frames! Dr. Bende and all the staff are top notch. I can't imagine better service and expertise.


StarStarStarStarStar Everyone on your team is fantastic. I feel very comfortable there and everyone laughs at my jokes. —    (Patient since 0001)

Everyone on your team is fantastic. I feel very comfortable there and everyone laughs at my jokes.