Gartner & Galstian Vision Care
109 Reviews
The best customer service and professionalism
Mar 22, 2024
Easy to schedule. Friendly reminder. Great service
Mar 21, 2024
I have been treated by Dr. Gartner for over 20 years. My vision has been excellent and all of his recommendations have been beneficial. Dr. Gartner is my "Go To" eye doctor.
Mar 16, 2024
All the staff very friendly and helpful. Dr. Gartner is always a pleasure to see.
Mar 13, 2024
Great doctor and staff!!
Mar 6, 2024
Amazing people! Everyone is so nice, helpful, and efficient.
Mar 5, 2024
Great customer service! All the staff were friendly and professional. Dr. Lisa G explained everything well and was professional and very personable. It was a very positive experience! I would highly recommend Dr Lisa.
Feb 24, 2024
Been a 20 year patient and never had a bad experience. Great staff there.
Feb 23, 2024
Everyone are pleasant by and good customer service
Feb 21, 2024
Dr. Galstian was friendly, professional and extremely knowledgeable.
Feb 17, 2024
I really liked how personable the staff was.
Jan 31, 2024
Great thorough exam. Super personable doctor. Everyone was professional and kind.
Jan 25, 2024
They are very concern that I get the proper glasses for all my uses. they thoroughly explain all my options and costs
Jan 18, 2024
The ONlY optician to consistently get my contact prescription correct. Dr Galstian is simply the best!! I am a returning patient for more than 24 years and still happy with their service.
Jan 16, 2024
Excellent, professional, and accessible...
Jan 13, 2024
From beginning to end, the staff were welcoming and professional. Looking forward to selecting frames and lens.
Dec 13, 2023
The doctor was thorough. Great experience.
Dec 8, 2023
Comprehensive, detailed care
Dec 1, 2023
Gartner & Galstian has been easy to work with, and a reliable source for vision care.
Nov 21, 2023
I received the help I needed, and it was caring and professional and very thoughtful as my eyes are a challenge for Contact Lenses
Nov 21, 2023
I didn't see the doctor until 45 minutes after my arrival. When the doctor arrived, I was in the midst of scheduling the appointment with another provider. If I had finished scheduling the appointment elsewhere I would have left.
Oct 28, 2023
Love Dr. Garyner. I Waited longer than usual to start my 9am appt. I arrived on time, but appt started at 915. In exam room at 935
Oct 27, 2023
Everybody very friendly from Front Desk to Doctor and Sales team.
Oct 8, 2023
I have been coming to Gartner & Galstian for 20 years. The service has always been good but the last visit stood out for the poor service of the gentleman who greeted me at the desk and took me back for initial questions. I highly recommend he receive additional training before servicing patients. He was generally friendly but I fear a patient may be hurt or have inaccurate assessments made. First he pulled the wrong file and I had to correct him as to why I was their. Then he took me to a room and asked me some standard questions but after that he had me take my contacts out by the sink in the hallway. I have always taken them out in the room. Later the doctor made a comment that I was lucky they did not get thrown away out there. Next we went to the curtained off room where we had to repeat scans after he put them in the wrong file and then when I said I did not want to pay for anything additional he had me do the wrong scan. I appreciate the cost of this being removed later but it should have have been a negotiation at all. I clearly said no and was then told "Okay then we will just use this machine." The doctor didn't even review any of the scans with me. Then he took my eye pressures and poked me 8 or 9 times in different spots on my right eye and once quickly in my left. I feel he will cause actual harm to a patient. I should have stopped him and asked that the doctor do the pressure measurement. I left feeling very uncomfortable. Finally, he led me to the other exam room, not the one I was originally in. It makes me wonder why because now there would be two rooms to clean after one patient. Are the rooms being adequately cleaned? Overall, it was my worst experience at Gartner and Galstian and if I didn't have a history there I would be looking elsewhere.
Oct 7, 2023
Dr. Galstian has been my optometrist for many years. I have enjoyed my appointments with her for she is very professional and very friendly. She explains my condition in a manner I can understand. All the office staff are very helpful and friendly.
Sep 23, 2023
The staff and optometrist that I saw at Gartner and Galastian Vision Care were so nice and welcoming. Check-in was a simple process and the front desk staff were super friendly and accommodating. The actual exam took a short amount of time and my optometrist was able to answer all my questions. Thanks to the help of the staff I was able to find a new sunglass pair that was exactly my style. They really took their time with me even though I was the last appointment of the day. I look forward to coming back again.
Sep 5, 2023
love all the staff and Dr. Gartner!
Aug 20, 2023
Quick in and out and very friendly from everyone ..great team
Aug 19, 2023
Doctors and staff are always great. Exams are thorough and convenient.
Aug 16, 2023
Dr. Galstian and the staff were very kind and helpful. The receptionists helped me figure out my insurance information, and Dr. Galstian was very thorough in explaining my eye exam information.
Aug 15, 2023
Very professional and easy. No complaints about their products or services.
Aug 9, 2023
professional, friendly, helpful, thorough, capable Sorry but I am surveyed out.
Aug 2, 2023
The guy doctor, I forget if it is Gartner or Galstian is the best. The web stuff needs to be improved. I got an email and text asking me to make my annual appointment. I am a returning patient but the computer would not let me do that so I made an appointment as a new patient. The people working in the office did not know that I was a returning patient, did not know if I wore contacts, did not know a lot of things that I am sure was in my file. It seems strange to be going to the same doctor for so many years and they don’t know stuff that I am sure is in the file. Then on the day of my appointment I got another email and text asking me to make an appointment. This is after getting an email and text asking me to confirm the appointment that I had already made.
Jul 27, 2023
I have been a patient at Gartner and Galatians for over 15 years. The doctors and staff are kind, professional, and their prices are reasonable. I recommend them to anyone who asks!
Jul 25, 2023
My vision is challenging. Dr. John, Gartner always spends the time to make sure that the prescription is accurate and that it works for my eyes. He has a wealth of knowledge and makes sure that all of my questions are answered. His professional manner and confidence makes me feel at ease that I will receive the best results.
Jul 20, 2023
I always feel confident that I’ve received a thorough eye exam during my annual check-up, and I appreciate Dr. Gartner’s sense of humor and the efficiency of the entire staff.
Jul 12, 2023
Great friendly staff, excellent eye care. Dr.s Gartner and Galstian are the best!
Jul 10, 2023
Everyone in the office is polite and friendly. The front desk is efficient, the people selling frames are patient and honest, not purposely steering me to more expensive frames. The man who has given the prelim exam the last few times (I don't know his name, sorry), is very down-to-earth while still taking time to answer questions and explain every different machine. And Dr. Gartner is incredible. He's so personable, has a sharp wit, and seems to really knw his stuff, both in regards to eyes and eyewear. Always a pleasant experience.
Jul 7, 2023
Dr Gartner and Dr Galstian are both terrific and I always feel respected when I am there
Jun 29, 2023
Highly recommend. Very thorough examine.
Jun 27, 2023
I highly recommend this place. Dr. Gartner is an extremely professional and knowledgeable practitioner. Not only did they provide excellent care, but their pleasant demeanor made the experience even more enjoyable. The entire staff was friendly and professional, creating a welcoming environment. I'm grateful for the outstanding service I received and would confidently recommend this place to others seeking top-notch care.
Jun 23, 2023
Great staff, hilarious doctor.
Jun 6, 2023
Great experience! The staff seemed very kind and helpful. The man who helped me with my testing did a great job explaining things. The optometrist really seemed to love what he does!
May 27, 2023
Everyone here is great to work with especially Diana and Brian. You can’t go wrong with either of these doctors.
May 23, 2023
Nice staff and great doctor
May 16, 2023
Office staff to be commended for all their fine work. Attention to medical detail superb.
May 16, 2023
I've been going to Golden Triangle Optimetric since 1983, and yesterday was best exam since Dr. Bende
May 9, 2023
Over the years has become overpriced
May 6, 2023
Professional and friendly doctor, staff, and facility.
May 4, 2023
My first time there, everybody seems kind friendly and helpful.
May 4, 2023
Exam is thorough and doctor provided a new prescription for my glasses that should improve my vision. My husband received a discount that I did not and I had to ask for it.
May 2, 2023
It was an overall very pleasant experience. Everything went smoothly from my exams to ordering glasses and contacts. Professional, helpful, and friendly staff. Doctor is extremely knowledgeable!
Apr 29, 2023
Everyone is extremely friendly and helpful.
Apr 14, 2023
I've relied on G&G Vision Care for years and have never been disappointed.
Apr 1, 2023
John is an excellent service provider, with a wry and great sense of humor. His office staff is generally pleasant, although one in particular was not terribly helpful when I requested pricing for a second pair of glasses, when picking up my first pair.
Apr 1, 2023
Very helpful staff. Easy to make appointments
Mar 25, 2023
Everyone at Vision Care is very professional and spends time answering all the questions.
Mar 16, 2023
I thought it was great, but how often does someone ask me for a recommendation on health care?
Mar 11, 2023
thorough, courteous, and conscientious
Mar 4, 2023
Dr. Gartner is amazing doctor. I am very satisfied
Mar 4, 2023
I had a bad experience with another optometrist. Dr. Gartner was able to clarify the issue confusing me as well as verify my current prescription. The office staff was very helpful and Diana was great helping me find the perfect sunglasses and glasses. Dr Gartner explains information better than previous eye doctors.
Mar 2, 2023
Dr. Gartner is a very nice and a knowledgeable man. Always explains what is going comparing with your prior and the present condition. He knows his subject really good. New modern equipment to do the various tests with accurate results. Located in a very nice area. The staff is very nice, respectful, courteous and knowledgeable of their work.
Mar 1, 2023
Very friendly thourogh and professional
Feb 28, 2023
Dr. Gartner is awesome! The staff is friendly, knowledgeable and very helpful. Thank you!
Feb 25, 2023
Very friendly and professional experience
Feb 17, 2023
Dr. Galstian and the front office staff work closely together which results in a smooth running office and the high quality of service which we expected. First visit to this office, but we are confident that this becomes a long term relationship.
Feb 12, 2023
Everyone in the office is really nice. Diane was also very helpful;.
Feb 10, 2023
Yes 5 stars Very nice place to get the service for eyes.
Feb 9, 2023
Very friendly, on time, and answered all my questions.
Feb 8, 2023
Very friendly, funny and personable!
Feb 3, 2023
Always leaving feeling great after seeing Dr Gartner. All the staff are friendly and knowledgeable. I definitely recommend.
Jan 25, 2023
On time, efficient, kind, comfortable, and the outcome was exceptionally pleasing! Thank you all for the exceptional customer service :)
Jan 17, 2023
Professional, friendly, and organized!
Dec 16, 2022
The doctor is great but the optician put on a hard sell after the doctor told him not to!
Dec 3, 2022
Brian was very helpful including solving an issues with my glasses
Dec 2, 2022
All staff very nice and friendly
Nov 29, 2022
Everybody was so nice in the office. Wonderful experience. Been seeing by Dr Lisa Galstian for the first time . She was very nice and helpful.
Nov 24, 2022
Great efficient, friendly customer service.
Nov 24, 2022
All the staff are knowledgeable and courteous.
Nov 13, 2022
Everyone was pleasant and helpful and efficient
Nov 11, 2022
The office is very caring and thorough. Brian, one of the office employs went above and beyond being helpful. Dr. Gartner asked the right questions about my cataract surgery and his evaluation concurred with my post exam through Kaiser.
Nov 5, 2022
30 years of great care of our family.
Oct 30, 2022
Knowledgeable and cordial. Explanations are easily understood.
Oct 30, 2022
Like the office staff and the good Drs.
Oct 14, 2022
I always come away from my appointment far more knowledgeable. Dr. Galstian and her staff take the time to educate me about all issues relative to my vision health and care.
Sep 18, 2022
Dr. Galstian and her staff are very friendly and knowledgeable.
Sep 10, 2022
Very friendly and knowledgeable
Sep 2, 2022
I have been going to Dr. Galstain for over 10 years and highly recommend this facility.
Aug 30, 2022
Everyone including the doctor were excellent, except for the apathetic person who actually took the order for the glasses. I found him hard to communicate with. He would answer if I asked a question, but offered little help in defining what I would need or like. He totaled the order and handed it to me without saying much and continued slouching back in his chair… perhaps he was tired, sick, or bored?
Aug 30, 2022
This office is always so welcoming and they have a great selection of glasses to choose from. I have been coming to Dr. Gartner for 20+ years. He is the best!
Aug 19, 2022
Ok, the support staff is great. But the doctor is tops!!! He’s so fun and nice. My daughter is 14 and loves him.
Aug 10, 2022
The staff is extremely helpful and informative! I would recommend this location to anyone that is looking for a optometrist.
Aug 5, 2022
I love my eye doctor for her care and thoughtfulness. However, I can’t say the same for the staff this year. I have had in awhile. They were adamant to make a sale on eyeglasses when I clearly don’t need them. I had to ask for my current prescription and when they finally gave them to me, I noted many errors in both contact lens and eyeglasses prescriptions. It was a horrible customer service experience
Jul 31, 2022
We've been clients of both doctors and they are great. Wouldn't go anywhere else!!!
Jul 29, 2022
Friendly and professional staff. Very helpful and courteous. Nice office/atmosphere. Add 'binary' to 'gender' in your survey.
Jul 27, 2022
The doctor was very good, but the guy with long hair and a beard was the most unprofessional and rude person I meet in my life.
Jul 14, 2022
Dr. Gartner and Dr. Galstian are the best! They are both have excellent bedside manner and listen to the patient. I feel I am in “great hands” under their care.
Jun 30, 2022
May, Diana, Joe, and Dr. G were all fantastic! It was such a pleasant experience and i would truly recommend the office to anyone i know.
Jun 29, 2022
I look forward to my visit every year.
Jun 29, 2022
Awesome experience from beginning to end. Front desk was polite and welcoming, the entire exam was very thorough and the Dr provided a great explanation of what was going on with my vision and the person that helped me pick out my glasses was very helpful. My husband has gone here for years, but this was my first time. Great experience, highly recommend them.
Jun 22, 2022
Dr Galatians was great and the overall customer service was excellent
Jun 21, 2022
Dr Galatian was great. Billing is confusing and required correction. Training opportunity for front desk staff.
Jun 11, 2022
Dr. Gartner and his staff are so nice. Dr. Gartner is knowledgeable, answers any question you have thoroughly and is funny and interesting as well.
Jun 10, 2022
Was totally impressed with the full eye examination...very thorough
Jun 10, 2022
I've been a patient for 20 years and have always had a great experience, every single time!
May 26, 2022
From the moment I stepped into the office until I left, interactions with the entire staff was professional and excellent. I would recommend anyone looking for a quality eyeglass experience go to Gartner and Galatian Vision Care.
May 24, 2022
I love and greatly respect Dr. Galatian. The opticians in the office are HORRIBLE. In the past 2 months we have had 3 interactions with them. They seem like uncaring, unknowledgeable salesmen. I am getting 3 pairs of glasses and will get them elsewhere at a higher cost to me. Would love to talk to Dr. Galstian directly. 858-722-1909.
May 14, 2022
Best eyecare you can get. Easy location, great Doctors and a really nice office.
May 11, 2022