Reviews

Very professional care from the pre-exam to the optometrist to the adjustment of my frames. Appreciate my vision care here.

Oct 30, 2018

Friendly and listen to all concerns

Oct 14, 2018

This was my 2nd visit to with Dr Williams & I am very pleased with my visits. I felt like she gave me a thorough exam.

Oct 5, 2018

Always friendly and professional

Oct 4, 2018

The Drs. and staff are courteous, kind, and professional.

Sep 18, 2018

Friendly; professional and knowledgeable. Open to answering questions and explaining procedures.

Sep 9, 2018

Have nice service with Dr and also with the lab. tech Winsor Rose.

Sep 8, 2018

I was contemplating finding another optometrist in another office since mine moved away. But I decided to see Dr. Williams and happy I did. She is very professional and friendly. Makes you feel at ease and explains the entire examination process and the findings.

Sep 5, 2018

I appreciate the great service in a timely manner! It is wonderful to see so many smiling and friendly faces.

Aug 14, 2018

Appointments are prompt and courteous

Jul 31, 2018

Very friendly, professional, and efficient.

Jul 24, 2018

I was disappointed. When I called to find out what was taking my glasses so long I was told someone would call me back and talk to me. Two days later, I called. Still no reason. Received information that my glasses were in, thinking that both pairs were in, they were not. Drove from Colby to get them and only one set was in. I have been a customer for over 35 years and I am not sure I will be any more.

Jul 14, 2018

Competent professional staff

Jun 22, 2018

I appreciate the reminders of my appointment when they are near the appointment time.

Jun 21, 2018

I always recieve the very best personal treatment from your professional team!

Jun 19, 2018

This is a great optical group. Great doctors and great reminders about your appointments!!

Jun 18, 2018

a very pleasant appointment...Windsor (not sure of spelling) went out of his way to make my frames comfortable...thank you so much....Dr. Williams and assistant were very nice and professional....

Jun 7, 2018

I previously had asked for W. Rose in helping me choose frames and for fitting. Disappointed, but still think it is a great service.

Jun 3, 2018

Everyone was very nice and professional. I am very happy with Dr Williams and the care she is giving me. Her paras are very good and do their jobs very well. I would recommend them to anyone!

Jun 1, 2018

My exam was thorough, timely and all staff members were friendly and efficient. The exam yielded perfect vision with corrective lenses.

May 28, 2018

Good !!!!!!!!!!!!!!!!!!!!!!!!!

May 28, 2018

I like the appointment date and time being emailed to me. It makes it easy for me to remember.

May 24, 2018

Dr. William's and her scribes are so efficient and care about patient needs. They do an excellent job in hearing concerns and finding a reasonable solution. I would definitely recommend Garden City Optometris for your eye care needs.

May 21, 2018

everything was great. all technicians very knowledgeable along with Dr Dawn Williams.

May 14, 2018

We had an excellent appointment with Dr. Housman. I had a concern from school and called to discuss with the Doctor. He called me back within a hour or two and offered to get my child in the same afternoon. Their willingness to be attentive to my concerns was just the relief I needed as a worried mom. I would recommend them to anyone who asks.

May 2, 2018

I felt that when choosing frames, I was at a loss on which ones to select and look good on me.

Apr 25, 2018

This is the first time in six years that I have not had a totally satisfactory visit. I understand that things sometimes get lost or mixed up in the shuffle, but that is not usually the case at this optometrist. I was told after my Friday visit that more sample contacts would be in on Monday and that I could pick them up on Tuesday (which was the day I used the last samples I was given). Tuesday morning I was told that the samples for both eyes would not be in till Wednesday. Wednesday morning I was told orders do not come in until Wednesday afternoon. Normally this would not have been a problem but I had left my glasses to have updated lenses put in on my Friday appointment so I had no back-up. My optometrist told me at my appointment that I would need to have some additional fasting blood work done and that he would set that up with my primary care physician. I very much appreciate that he is concerned about my eye health and general well-being. So far nothing has been set up for the blood work, but I am sure it takes time to get everything done. I would still highly recommend Garden City Optometrists to my friends.

Apr 11, 2018

Everyone in the office was extremely nice and helpful.

Apr 11, 2018

I'm disappointed with the wait time to receive my glasses. Made first appointment in Feb. and still waiting for my glasses. There was a mistake made which I can understand those thing happen but the time to see dr. and get the correction has been unacceptable. Still don't have the glasses. You except payment the day of first appointment but I still don't have a pair of glasses I can see with.

Apr 4, 2018

I was very impressed with my recent visit. The staff was very helpful and friendly. The people who helped me knew about my vision problems. Great job!

Mar 30, 2018

The staff at Garden City Optometrists are very professional, helpful, and thorough while not wasting your time! I have never needed glasses before so I had some questions, and they were happy to answer them for me. I would definitely refer family and friends to see them.

Mar 26, 2018

Friendly staff, wonderful experience! Outstanding optical care with attention to individual needs. Thanks to Dr. Williams and team!

Mar 21, 2018

Very nice people to help you.

Mar 9, 2018

Always reminding me of my appointment. I like that.

Mar 3, 2018

Very timely very friendly very professional

Jan 30, 2018

My daughter had a great experience with Dr. Williams. She talked my daughter through everything she was doing during the exam. My daughter had to get glasses for the first time and Dr. Williams even helped us pick the frames. I recommend Dr. Williams to everyone!

Jan 23, 2018

Maybe I'll get used to the new glasses but just getting them today,I I'm not very pleased with them. Other than not being scratched like my others I do not see any improvement in my vision.

Jan 19, 2018

Exceptional Service, first class people, kind, courteous, and a wealth of knowledge!

Jan 19, 2018

Had a real pleasant appointment.

Jan 17, 2018

Doctor was very informative and explained everything to me in detail

Jan 15, 2018

Very competent, helpful and answered all my questions.

Jan 11, 2018

The staff and doctored are all very friendly and helpful!

Jan 9, 2018

I am very happy with the treatment

Jan 1, 2018

Dr. Williams was very kind and was informative. She was help as well as the person helping with selecting the right pair of glasses. Thank you.

Dec 13, 2017

Friendly staff. Got me in that day. Found glasses same day.

Dec 9, 2017

Dr. Williams covers all the bases during my exams. I can't say that I ever had an eye doctor be so thorough.

Dec 5, 2017

This was my first visit to Dr Williams and I was very pleased!! I was recommended to her by my former Doctor, Dr Bob Hoch, my doctor of many years. Everyone was very kind and helpful. Thank you!! Kay/Velda Kay

Nov 30, 2017

5 star review. Very professional services.

Nov 30, 2017

I've been going to Garden City Optometrists for a LONG time, and every visit has been good. Dr. Hausmann did an excellent job.

Nov 28, 2017

My exam went great and all my questions and concerns were answered. I found a great pair of frames and will get them shortly.

Nov 23, 2017

Everyone was very friendly and helpful to everyone.

Nov 23, 2017

My appointment started earlier than scheduled, results were well explained and the service was very good.

Nov 9, 2017

Professional service from the time I checked in to the time I walked out the door.

Nov 3, 2017

Very friendly and knowledgeable staff.

Oct 26, 2017

Everyone in your office is kind and friendly. We came in as a family for three appointments and were in the office for a while. Our son has autism and his behavior can be overwhelming at times. Everyone was very patient with him and made his experience more comfortable.

Oct 24, 2017

All the help is friendly and they do a great job!

Oct 18, 2017

I cannot say enough good about Dr. Hausmann. I have never had a more thorough eye exam or a more personable Dr. I actually trust Dr. Hausmann completely and will go out of my way to make sure I see him for all my and my families future eye care needs. The only thing keeping the visit from being perfect was the person helping me pick out glasses (Winsor?). He seems to be much more suited to selling used cars.

Oct 11, 2017

Excellent caring doctors and staff!

Oct 4, 2017

Best eye Dr experience I have had ever! Everyone theere is so helpful and nice. Thanks Dr Gerstbrrger!

Aug 25, 2017

I always feel well taken care of and everyone is very friendly.

Aug 22, 2017

I felt like from the beginning; dealing with Tyland to working with Dr. Williams, that the atmosphere was nice. The people were kind, and our objectives were met, to make sure everyone had healthy eyes. I was disappointed with our insurance, but that is not on your side. Even though I would like to make this an annual check up. Because eyes are important, with the prices and no coverage. This will be a by-annual for our family. Ending on a good note, great job everyone keep it up!!

Aug 22, 2017

Everyone was very friendly and helpful. It was great having all if them working together.

Aug 15, 2017

This a fun office, with great care. They are always upgrading their equipment, software, and procedures. I have been driving 180 miles roundtrip since the 1960's, and as doctors have retired, Garden City Optometrists have found excellent young ones to take their place. They offer same day lenses, in some cases. Also, outreach clinics to come to area communities. The excellence extends from the Docs to the Techs, to the receptionists.

Aug 14, 2017

It was great. Dr. Gerstburger explained everything very well

Aug 10, 2017

My eye sight has never been better! Thanks to my optometrist at GC Opt. I am so pleased and feel like I received my exam and care from a true expert! Thank you!!

Jul 28, 2017

Like the fact that you can get your lenses the same day! I only wish that when the scratch coating machine went down, I would have gotten a phone call..I could have been home by 2:00 rather than shopping the afternoon away, only to find out I was going to have to make another trip to Garden....

Jul 4, 2017

So pleased with every aspect of my visit.

Jun 21, 2017

Every one there is nice and helpful

Jun 19, 2017

Great Dr.'s and staff. They are vey helpful and professional. The only complaint is you need to have a better and more selection of frames.

Jun 15, 2017

The professional care and diligence are top notch. You will be well served in all the services provided.

Jun 13, 2017

I have already recommended a friend who is 80 and she is also bringing her son, both for appointments. We all think the costs are "awesome", but the depth of the testing and time spent with the client are outstanding. It is really important to those living out of town to get their glasses the same day because at our advanced ages we also have to stay overnight at a nearby motel/hotel.

Jun 9, 2017

Great service and very knowledgeable.

May 5, 2017

Have been a client at this location for many many years. the office, waiting room, exam rooms are always very clean and well equipped for the patient and the Doctors. The entire staff shows that with professionalism you can also have kindness and friendliness.

May 5, 2017

Terrific service, gr8 workers. 10/10 rating, I dig it.

May 5, 2017

Everything was "Excellent" or my recent exam, except, for the rather pushy sales on the glasses. After some research, and determined your make-up, I see why they were eager to sell me glasses! Poor people have poor ways, so I think I am just going to stick with my Dollar General reading glasses. Seem to work just fine for me! One more thing: "Thank You!" for the appointent reminders!

Apr 19, 2017

What can we say...except thank you for the care we receive at Garden City Optometrists. Beginning with the staff to the doctors that treat our eye problems...well done, BRAVO. We've sent others to your concern so they can receive the wonderful care we have experienced. Warm regards, Art & Stephanie Gomez

Apr 18, 2017

I was very pleased with the service

Apr 10, 2017

Excelent service...tanks...

Apr 5, 2017

Did not appreciate having to wait an hour for my exam.

Apr 5, 2017

Very through, excellent quality of care. I went in on an emergency basis after an eye injury and was scheduled the same morning and had a relatively short wait, all things considered.

Apr 4, 2017

Everyone was Great..Treated people as people not as numbers for money..

Mar 20, 2017

I love the staff. They are always very polite and try to get me in and out as quickly as possible making sure I am taken care of . Also I was able to call and get an appointment the very next day.

Mar 3, 2017

Nice people to work with, did great job.

Mar 3, 2017

Quick professional friendly. Everything I expect from a good quality business

Feb 16, 2017

Great staff. Amazing equipment. Loved the kindness.

Feb 16, 2017

Excellent care. Exam was very thorough.

Feb 15, 2017

I love how attentive Dr. Dahl is. He goes into detail is very patient and extremely kind. He is always my favorite. Thank you Dr. Dahl

Feb 6, 2017

Very professional and taking time for my best choice

Feb 2, 2017

I have had my eyes examined and gotten my glasses at Garden City Optometrists for 30 + years, hope for another 20 + years.

Feb 1, 2017

Went in without an appointment with an eye emergency, got right in and taken care of immediately.

Jan 25, 2017

Thanks,it was great to be their!

Jan 24, 2017

I was very happy with the service I received from Garden City Optometrist. Dr. Dahl is such an excellent provider and the person helping me choose my frames was efficient and extremely helpful.

Jan 24, 2017

Garden City Optometrist does a Great Job! Very Professional.

Jan 19, 2017

Dr. Williams has always been very thorough in her exams even when I complain about dilating my pupils. I get very good eye care and am especially impressed with the care Windsor gives.

Jan 16, 2017

I like the friendly staff. Windsor absolutely loves what he does and it shows.

Jan 16, 2017

The staff was very kind and helpful! I'm a little terrified when it comes to anything touching my eyes, however my experience was wonderful due to the understanding and informative personnel! I've never had an optometrist be so thorough and patient with all my questions and concerns. The wait was short, staff were friendly, and office was immaculate!

Jan 1, 2017

Staff very friendly. Wait for appt. time ok. Dr. is always very friendly & helpful.

Dec 20, 2016

I was scheduled the day I called. I was impressed with the willingness they showed to help me out in the situation I was in. Especially, not being a current patient.

Dec 19, 2016

Dr. Hausmann was very efficient and very thorough. I felt very comfortable with him.

Dec 12, 2016

Great visit, satisfied with the detailed exam.

Dec 7, 2016

I think that every effort was made to assure the best vision fit for me.

Dec 5, 2016

As always love how efficient everyone is. I feel welcome everytime I'm there. Very courteous and the Dr's. top of the line

Dec 1, 2016

They did a great job. He took all the time that I needed to answer my questions. I found the new technology time saving and very interesting. I'll be back.

Nov 18, 2016

Everyone was pleasant and professional

Nov 10, 2016

Dr G explains everything to me, really enjoy his expert advice.

Nov 4, 2016

Very pleased with service

Nov 3, 2016

Had a wonderful experience I was treated very nicely Dr Williams is an excellent provider and has a very kind and warm personality I will definitely recommend Garden City Optometrists to others. I only had one thing I thought could be improved on and that is the wait to check out. There was only one person in front of me and I waited almost 15 minutes before I was able to check out which took about 7 minutes so this could be improved but everything else was exceptional.

Nov 1, 2016

Great experience as usual , fast courteous service on checking in , short wait time to see optometrist and he took time to explain things as exam progressed.Lady that helped with frame. selection took time to show me several styles to fit my needs.

Oct 24, 2016

I was taken care of in a prompt and professional manner.

Oct 12, 2016

good service short wait very professional

Oct 7, 2016

Fantastic optometrists in Western Kansas!

Oct 3, 2016

Dawn makes getting your eyes checked a lot more fun!

Sep 14, 2016

Very happy !! The experience was lovely, Just sorry my Dr is leaving.

Aug 25, 2016

I now have had everyone of the Optometrists do any eye exam for me, so now I can recommend any one of them to other patients. I feel that any one of them is very capable of doing a very fine, thorough exam. I rate them highly.

Aug 20, 2016

Minimal wait time; pleasant surroundings; professional and pleasant personnel.

Aug 2, 2016

Very good people here! I made my appointment online and they got back to me quickly over email/phone. Easy appointment process!

Jul 25, 2016

Called about an emergency issue I was having with my right eye. I was seen immediately that morning and thankfully the diagnosis was nothing severe.

Jul 22, 2016

They did a great job! Everyone was helpful and nice.

Jul 18, 2016

Just what I was looking for, everything in one place.

Jul 7, 2016

Great customer service! The contact lens tech was very helpful in teaching my daughter how to care for her new contact lenses!

Jun 24, 2016

Able to get an appointment when needed

Jun 12, 2016

Excellent visit - Our appointment for my son went quickly. The technician did a great job in taking pics of my son's eyes, then only a short 2 minute wait & then to see Dr. Nguyen. He does a very thorough evaluation and takes the time to explain the exam or any questions we might have. Is very professional, personal and genuine when getting to know my son during the exam. Also, I had just called Wednesday for an appt. expecting to get in a few weeks or so & we got in on Friday, which was great!t Thanks

Jun 5, 2016

I was very impressed with Dr. Hausmann as he performed my eye exam. He was very pleasant and explained what each test was for, and what the results he read, told him about my eyes.

Jun 3, 2016

Very professional and helpful. I was very impressed with the doctor's interaction with me. I could tell he cared about me as an individual and was willing to answer all my questions. Since we planned to order glassed only he helped make sure we had all the information we needed including pd measurment even though we wern't purchasing glasses from them.

Jun 1, 2016

I appreciate the family friendly atmosphere at G C Optometrists.

May 26, 2016

Everyone is very professional and helpful. Always a pleasant experience!

May 26, 2016

So professional and courteous! Dr. Gerstbuger is the best! :-)

May 17, 2016

From the receptionist to the dr. and everyone in between, the staff was courteous and helpful and things were thoroughly explained. Dr. Hausman answered all my concerns.

May 11, 2016

My husband & I like the the Drs and staff. All are friendly and helpful

May 4, 2016

Everyone is always kind and helpful. When they do run behind schedule (which is rare), they always apologize and explain why. Great people; great products. I have been going there over 30 years.

May 3, 2016

I was in and out pretty quick they did a good job on finding me the perfect glasses Thank you

May 3, 2016

When I told the service person that I was hearing impaired, she was rude and acted like it made her mad to speak louder. Then when the Dr. came in she was very nice again.

Apr 10, 2016

Get it? clear to see!

Apr 8, 2016

Really liked Dr. Dahl. Was very informative.

Apr 6, 2016

You've got a great team, but when they are overbooked, they can't give premium treatment. It's just as important to the team as it is to the patient to be on time and not feel rushed.

Apr 6, 2016

Everyone is so polite, helpful, and leaves me so happy I go to see Dr. Williams, even when it rains. Thank you for your time.

Mar 31, 2016

I didn't understand, when I received the first statement, that the amount shown was not the total bill, and I ended up having to write 2 checks. When the first statement is given, it should be made clear that the exam isn't covered in that first amount. Otherwise, finances were more or less expected.

Mar 30, 2016

Everything was just fine no change

Mar 17, 2016

I was happy with the appointment. They really took time to help me pick out frames.

Mar 14, 2016

I felt very comfortable and enjoyed the visit. Dr. Dahl was very professional and thoroughly explained everything. The support staff was also very friendly and professional.

Mar 10, 2016

I had a great visit! I have been hesitant to see another doctor since Dr. Bowling retired but my experience was great and I felt very comfortable. I highly recommend Dr. Nguyen and will definitely continue coming to this office!

Feb 27, 2016

Prompt service and a great staff. Excellent eye exam.

Feb 19, 2016

The callback after requesting an appointment took longer than a week. That is my only complaint. Dr. Dawn is awesome and so were the others I interacted with.

Feb 19, 2016

I would like to go over the charges on the invoice. I am not sure on some of the terminology and what it means.

Feb 16, 2016

Very pleasant staff. I like the new waiting area. Very comfortable.

Feb 6, 2016

The service and kindness of the doctor(s) and employees was EXCELLENT! I will definitely refer this optometrist clinic to anybody that is searching for an eye doctor!

Jan 26, 2016

I am always impressed with your services and we really like your new decor. Very comfortable.

Jan 24, 2016

Everything went very well. I was very pleased. I didn't have time to read my book.

Jan 22, 2016

Everything was great! The exam through the purchase of glasses was flawless. Everything with insurance was explained to me. I have been a customer for years and I plan to be for several more. The fact that you do a survey alone shows how much you value your customers.

Jan 20, 2016

You guys were super good last time I was at your place, and that hasn't changed.

Jan 14, 2016

Doctor was great,especially since he spoke my language

Jan 13, 2016

Dr. Williams is great! I always appreciate the time Dr. Williams spends talking about different options available that best suite my needs. It's also nice to feel like more than "just another patient".

Jan 13, 2016

Better selection of glasses. Have gone to other offices to get order numbers twice in the past 2 years due to lack of variety

Jan 6, 2016

Everyone was so kind and helpful, I feel like family, thank you and keep up the good work

Dec 22, 2015

Dr Williams and her staff were great, as usual.

Dec 18, 2015

I was a walk in, I have been to this location many times in the past 20 some years, so was familiar with the place and some of the people. There were new faces and doctors, and was treated the same as if I had an appointment. The doctor took his time as per usual. I am very satisfied with the visit and will recommend to others.

Dec 12, 2015

Need to have more frames to choose from.

Dec 12, 2015

Thankyou for the good care.

Dec 9, 2015

Good visit. Staff really friendly.

Dec 3, 2015

It's always a good experience going to Garden City Optometrists! I had been seeing Dr. Bowling since 1974, and I have to say Dr. Nguyen has been a fantastic replacement.

Nov 23, 2015

My boss came with us. He has several eye problems and this causes him to use heavy thick glasses. He took his frames to his optometrist at least twice for a better fit but they couldn't seem to help him in fact one time they broke an ear piece. He ask if your team could help him and they did. He is so pleased he is considering changing doctors!

Nov 22, 2015

I received great service with an escort to the basement because of tornado sirens going off and they let anyone stay until we felt it was safe to leave, even though it was passed office hours...

Nov 17, 2015

There was nothing to change. We had an awesome visit and will definitely be back. We will also be recommending your office to friends and family.

Nov 14, 2015

I want to know why my kids were changed from one doctor to another without me knowing.

Nov 11, 2015

The staff was very helpful!!!

Nov 6, 2015

Be a little faster getting to the exam.

Oct 31, 2015

Thank you so much for everything!! I called and got in that afternoon. This was great becasue I had to drive from Syracuse. I was greeted and very well taken care of. My doctor was amazing and took very good care of me. Everyone was so nice! Thank you again!! Amazing group of people!!

Oct 22, 2015

You all did a great job. I feel that my eyes are in the best of care.

Oct 22, 2015

Everyone was very friendly and helpful!

Oct 20, 2015

New office furniture looks great. Everyone friendly! Wouldn't change a thing.

Oct 17, 2015

Optometrist took his time and explained every step as it was performed.Very informative session.

Oct 6, 2015

From Donna Helmbold: Dr. Hausmann's exam was the most thorough that this 67 year old has had since I was put into glasses at 11. He taught me a little about his tests, a lot of how my eyes are doing now, and my options in selecting my bifocals. He answered my questions while being so efficient that the exam ended ahead of schedule. That's a plus when you have to drive two hours to get home. The frame fitter brought me a frame for one pair of two that I need, and made a call to see if they had the color I liked. While I waited, other people unlocked frames for me to try. He measured my second choice to make sure the lenses wouldn't be too heavy, so he knows his job well. It's a shame that after our introductory exchanges he didn't have a block of time so we could get done. He was always on the move. More than once he said to just accept the choices he'd make for me because he knew best. Didn't like questions. Twice he appeared to say he needed to make a call. He ushered me out with my bill, on which I saw that the lens color had been assigned for me. I asked at the desk if that was the only choice. That made several of us late leaving after hours, and he made sure I saw that he blamed me for that. I still don't know what lens colors are offered for my always-dark second pair.

Oct 3, 2015

Dr. Dahl is above and beyond. He was able to squeeze Brenda into his schedule as well which eliminated any wait time and allowed us to get back in time for Dru's practice! Thank you Dr. Dahl!!!

Sep 25, 2015

Doctor Dahl and all the staff were so courteous and helpful! I even observed that one of the women at the desk placed a phone call in which the recipient was having a difficult time with the information. She repeated whatever she was trying to convey over and over, always using the same, gentle tone of voice and pleasant facial expression! That impressed me! Top notch service and people!

Sep 23, 2015

It was great but I just wish glasses were more affordable!

Sep 15, 2015

First of all, I was incredibly impressed with the staff upfront. Listening to Tilan (and the other assistant in the front-sorry I do not recall her name) on the phone showed that there is still professionalism in the workplace. Both were very pleasant and helpful to patients that came in, as well. When taken to the exam room before my appointment, the assistant that did the initial procedure was very nice and again, incredibly professional. Dr. Nguyen is a great doctor. This is my second time seeing him and he is very helpful with any questions asked. And of course, Christina is the BEST and so glad she was there to assist in picking out frames. I would definitely recommend GC Optometrists to everyone.

Sep 11, 2015

Wouldn't change a thing. You guys are great.

Sep 10, 2015

EVERYTHING WAS FINE!! (AS USUAL)

Sep 10, 2015

LOVE Dr. Williams and Windsor!!! He is amazing at frame selection! And, he is excellent at explaining insurance and what it pays towards frames, procedures, etc. However, the clerks that schedule appointments and take payments know very little about insurance. I would still refer friends to Dr. Williams. Don't really know any of the other Doctors that are in the office.

Sep 9, 2015

All was very satisfactory.

Sep 5, 2015

Nothing to change, smiles on all your employees.

Sep 2, 2015