Friendly Dental Group of Whitehall

Star Star Star Star No Star 66 Reviews

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Reviews

StarStarStarStarStar I am very pleased with all your staff and all y... —    (Patient since 2017)

I am very pleased with all your staff and all your employes


StarStarStarStarStar Highly Recommend! —    (Patient since 2021)

Great service, very polite, professional, knowledgeable and efficient with the care of their patients.


StarStarStarStarStar Good place to go  —    (Patient since 2020)

the staff in general is very friendly, responsible and diligent. the place is clean organized and they keep your appointments


StarStarStarNo StarNo Star GOOD SERVICE  —    (Patient since 2019)

staff is nice but waiting time is not helping , front desk are nice and they tried to help but sometimes they don't have the right answer. called one time to see if they can see my daughter for a tooth pain and they where trying to give her an appt three weeks after. not very helpful if you have a kid that has tooth pain.


StarStarStarStarStar Excellent in every regard. —    (Patient since 2018)

Excellent in every regard.


StarStarStarStarStar I was welcomed and treated well. The dental ass... —    (Patient since 2019)

I was welcomed and treated well. The dental assistants were awesome. The dentist took wonderful care of my needs.


StarStarStarStarStar One, I want to thank everyone here, everyone is... —    (Patient since 2021)

One, I want to thank everyone here, everyone is sooo wonderful and sooo helpful you are always there for everyone that comes in your dentistry Thank you for Caring so much , I can’t wait to see you again on my next visit Thank you again with sooo much love MariaDavis


StarStarStarStarStar I am always treated with the up most profession... —    (Patient since 2020)

I am always treated with the up most professionalism, generosity and respect. The office is clean appears to adhere to the Covid-19 Social distancing codes. Please with their services.


StarStarStarStarStar Always receive excellent care at my dental appo... —    (Patient since 2011)

Always receive excellent care at my dental appointments


StarStarStarStarStar  —    (Patient since 2018)

Excellent and professional staff and dentists


StarStarStarStarStar This visit deserves 5 stars. Quick and efficien... —    (Patient since 2006)

This visit deserves 5 stars. Quick and efficient visit.


StarStarStarStarStar Very courteous service, I am always made very c... —    (Patient since 2014)

Very courteous service, I am always made very comfortable being there.


StarStarStarStarStar I didn’t have to wait too long. —    (Patient since 2021)

I didn’t have to wait too long.


StarStarStarStarStar Very horrible place —    (Patient since 2021)

Very horrible Waited for doctor to one and half hour after scanning and no treatment done after, due to shortage of staff you Asher me to come next day, I wonder how you book appointments in such case?


StarStarStarStarStar Good job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!... —    (Patient since 2020)

Good job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


StarNo StarNo StarNo StarNo Star Had partial made it looks fake the wire broke w... —    (Patient since 2020)

Had partial made it looks fake the wire broke within that day looks very cheap made very displeased at the work !!! I pray that they will fix it and my bottom partial real look natural !!!


StarStarStarStarStar Love to be treated by Dr. Castillo because she ... —    (Patient since 2020)

Love to be treated by Dr. Castillo because she takes time to explain the procedure to be done step by step; sometimes giving me different options to choose in order to please me as a patient; what which it’s turned to be good for the customer and the institution as well.


StarStarStarStarStar I have one question. I observed that individual... —    (Patient since 2021)

I have one question. I observed that individuals who come in the office had on their masks. My question is, you care for the teeth of these individuals. How sure are you that they don't have Covid? What do you have in place to check temperatures? What pre-screening methods are being used?


StarStarStarStarStar Kimberly Smalls —    (Patient since 2019)

Thank you for your kindness and patience. I know I was a bit loud in your office due to my frustration with my almost 16 year old refusing to brush is teeth out of sheer laziness. Thank you for your professionalism throughout.


StarStarStarStarStar Very pleased about the care I received at my vi... —    (Patient since 2020)

Very pleased about the care I received at my visit! The Dr. Trevor was just excellent!! I would recommend them !! I Them very highly!! They are Great!!


StarStarStarStarStar Satisfied customer. —    (Patient since 2018)

I am extremely happy with the service I received from Dr Woo-Jung who was extremely professional, funny, polite and just a great dentist. The rest of the staff were professional and courteous as well. I definitely recommend this office.


StarStarStarStarStar They have a good service best friendly people —    (Patient since 2018)

They have a good service best friendly people


StarStarStarStarStar The staff did a amazing job. I was happy with s... —    (Patient since 2020)

The staff did a amazing job. I was happy with services done and how they all had protection for themselves and patients.


StarStarStarStarStar  —    (Patient since 2013)

Terrible will be finding another Dentist!!!!


StarStarStarStarStar Excellent service and very professional. —    (Patient since 2017)

Excellent service and very professional.


StarStarStarStarNo Star I like the office but there is one individual w... —    (Patient since 2019)

I like the office but there is one individual who is not as "friendly" when I speak to her about my "financial obligation" concerning my son's braces. I guess I still don't agree with making a payment to the office without receiving service. That's why I choose to pay each time my son is seen. She makes a point to mention a contract that I signed stating payment is due each month although your child is only seen every 4 to 6 weeks.....blah blah blah. There's a way to communicate these things to clients and she could use a lesson in sincere "friendliness". I won't submit anonymously because she will know who I am anyway.


StarStarStarStarStar Excelente Atencion —    (Patient since 2019)

Me gusta que esten abiertos los sabados y que la doctora tenga experiencia con los ninos y tambien mucha paciencia , el asistente de la doctora tambien se porto muy amable con mi hija. Yo los recomiendo y les doy 5 estrellas


StarStarStarStarStar They were professional, honest and very nice! G... —    (Patient since 2009)

They were professional, honest and very nice! Got me in at a decent time got the job done and I was out! Thanks! I also been coming here since I was about 10 years old and I’m 21 now!


StarStarStarStarStar My visit was great... Even though I came at the... —    (Patient since 2016)

My visit was great... Even though I came at the most busiest time of the year , they was still able to assist me and work me into they schedule. -Thank you


StarStarStarNo StarNo Star Hard to reach someone for an appointment —    (Patient since 2018)

Hard to reach someone for an appointment online or on the phone. I tried via the website, texting in response to texts I received, left voicemail messages multiple times, emailed in response to their emails. NOTHING. Honestly, if I hadn't already used my insurance there, I would have gone somewhere else. Once there, it seemed like long waits. But, I realize some appointments, such as mine, go longer than expected.


StarNo StarNo StarNo StarNo Star  —    (Patient since 2019)

First time I was there and dentist Doctor only came in for less then 1 minute and left she didn't ask me like any question or concern about my daughter zero star for this dentist


StarStarStarStarStar Not too impressed with the Dentist. She was not... —    (Patient since 2008)

Not too impressed with the Dentist. She was not very friendly. She didn’t introduce herself. I’m tempted not to come back. She walked away did not physically address any conversation to me. Talked to the other person in the room. She need some interpersonal skills booster training. I’m sure they taught it in Medical school.


StarNo StarNo StarNo StarNo Star Just very disappointed in my last visit. I went... —    (Patient since 2018)

Just very disappointed in my last visit. I went in for a cleaning and was hoping to get work done on a tooth that my dentist told me I needed work on but was looked at by another dentist. I didn't care for her because she was trying to do cosmetic work then what I needed done. Then I was there for 3 hours and no cleaning done. My prior visits were great and if my dentist isn't there next time I will look for a new dentist office.


StarNo StarNo StarNo StarNo Star She was poking in my gums too hard —    (Patient since 2017)

She was poking in my gums too hard


StarNo StarNo StarNo StarNo Star yesterday's appointment was a disaster and a co... —    (Patient since 2018)

yesterday's appointment was a disaster and a complete waste of my time. Arrived at 2:45 for 3:00 appointment. Briefly spoke with assistant, x-rays were taken then another brief discussion with dentist. After this, 45 minutes I sat in a chair with no more dialog. Best part about this visit was the Tom & Jerry cartoons on the TV.


StarStarNo StarNo StarNo Star Long Wait and English as a second language. —    (Patient since 2017)

After my cleaning was complete I sat in the dental chair for over 30 minutes waiting for the Dr. to come inspect the cleaning. I felt this was unacceptable and was about to just walk out. Also, I understand the efforts to provide language assistance other than English, but I could hardly understand the English. It was a combination of mumbling and heavy Spanish accent. This was very unprofessional. I shouldn't be left guessing what she just told me.


StarStarStarStarStar Great office very clean very nice staff would h... —    (Patient since 2018)

Great office very clean very nice staff would highly recommend


StarStarStarStarStar Friendly Dental is TOTALLY FRIENDLY  —    (Patient since 2017)

I have always been apprehensive about dentists. The experience I had yesterday was one of the best dental experiences I have had in more than a decade. If you are looking for a dental practice to call home look no further. Come meet the friendly people at Friendly Dental.


StarStarStarStarStar This was my first visit and I have found my new... —    (Patient since 2018)

This was my first visit and I have found my new dentist. The entire process was enjoyable from online appointment making, customer service in person, to the dentist and assistant doing great work.


StarStarStarStarStar Great staff very friendly and made me feel grea... —    (Patient since 2018)

Great staff very friendly and made me feel great about myself. I can't wait to see my final outcome.


StarStarStarStarStar New patient paperwork should be given as an opt... —    (Patient since 2018)

New patient paperwork should be given as an option for new patients to fill out prior to appt, requesting to come to your appt 10 min early to fill out paperwork then not getting seen until 20 min after your appt is just professional at all—- front desk staff are not friendly at all and I was never greeted when I walked in..


StarStarStarStarStar Good Facility and Of course Dr. Hanks —    (Patient since 2018)

My main reason for coming to this location is Dr. Hanks; he is very professional and smart. My wife and I have been coming to Friendly Dental for over 2 years now. Since I do not have any Insurance, the managers always give a discounted price for all the services.


StarStarStarStarStar Great Care —    (Patient since 2018)

I can honestly say that the staff at this office provided excellent service! I am very pleased with how the staff treated me. I am a new client and I absolutely will be returning for services in the future!


StarStarStarStarStar  —    (Patient since 2018)

Everyone was very friendly, and made me feel comfortable.


StarStarStarStarStar I absolutely love this office and staff. Would... —    (Patient since 2018)

I absolutely love this office and staff. Would definitely recommend.


StarStarStarStarStar Exceptional customer service and care for patie... —    (Patient since 2017)

Exceptional customer service and care for patients. I really appreciate the individual attention and how everything was explained in detail based on my dental needs.


StarStarStarStarStar Excellent Service —    (Patient since 2018)

Quickly serviced and got a me an appointment at it's location to fix broken bracket on braces.


StarStarStarStarStar Fast and friendly as always! This location has ... —    (Patient since 2013)

Fast and friendly as always! This location has bilingual staff, which is very convenient for their Spanish speaking customers


StarStarStarStarStar We will not be back —    (Patient since 2018)

My husband and I both had appointments for a cleaning. I realize that since this was our first visit we would need to have the x-rays also. After 2 hours, that is all that was done. My husband left his room to come to mine to see how I was doing and we were both so angry to still be there. Finally someone came back and of course they said that we needed deep cleaning and they could not do the regular cleaning. We were so angry at the upselling. We just wanted to come in and have our teeth cleaned. Needless to say, we left the place at 2 hours and 20 minutes and never did get the cleaning. We will not be back nor would we ever recommend them to anyone else.


StarStarStarStarStar Totally Unimpressed —    (Patient since 2018)

Nothing I can say would be of any support.


StarStarStarStarStar  —    (Patient since 2017)

It was good..everyone was very polite and nice..my dentist was very helpful and was very nice as well


StarStarStarStarStar 5 ⭐️⭐️⭐️⭐️⭐️ —    (Patient since 2017)

The staff was super friendly here and the wait time was so short and the dentist was very thorough in explaining everything to me and very quick in his work. And I must say he does an awesome job! Thanks!


StarStarStarStarStar Friendly dental lives up to their name!  —    (Patient since 2017)

Friendly dental lives up to their name! Everyone was friendly and efficient from getting X-rays, cleaning, and even a filling. I'm never a big fan of going to the dentist, but they made it quick and painless! I would definitely recommend.


StarNo StarNo StarNo StarNo Star Bad experience - would not return to this offic... —    (Patient since 2017)

Bad experience - would not return to this office.


StarStarStarStarStar Everyone here is awesome! —    (Patient since 2017)

Everyone here is awesome!


StarStarStarStarStar I waited until my third visit to complete my re... —    (Patient since 2017)

I waited until my third visit to complete my review. My first visit was fairly normal x-rays and dental consult. My second visit I needed 8 fillings and was there over 3 hours. My appointment was at 10 am. During my visit I advised the dentist that I had problems with TMJ due to having osteoarthritis. The started the fillings and then stopped half way threw and left me there for approx. 10 minutes with all the tools in my mouth. I had a hard time breath and at one point thought I was choking to the point I had to sit up. They came back finished up and I was numb until 6pm. The third visit my appointment was again at 10 am. The dentist did not arrive until 10:30 am. They began with numbing and hit a nerve and I was in tears. They stepped away allowing time for the numbing to take affect. They returned and started drilling, the drilling and water kept hitting a nerve. She trying numbing it. I realized that it was just so bad and thought we should pull it out but she didn't so I just dealt with the pain. Finally she was finished and they left. Sitting in the chair I could not breath so I sat up. The tech came in and began screw my mouth open with some tool. She kept screwing and I was horrified. She then again leaves. I was trying to cough and couldn't, having to sit up again and trying to breath. She did whatever work she needed to do and the dentist came back. The screw thing still tight in my jaw, I garbabled TMJ as best I could. She stopped for a moment, rubbed my jaw and began again. At this I was done and ready to go. They filling in. My jaw still locked open and low and behold I feel a laceration to my arm. She cut me, I don't know what I was cut with but I was now bleeding and pissed. I couldn't do the bite, bite, bite thing because I couldn't move my jaw. They said I could go. I went the desk and the secretary ask about the bandaid and was in total shock. This morning I wake with swollen gums and slipping TMJ. I need a cleaning but not sure if I can do it.


StarStarStarStarStar Great service. The staff is friendly and profes... —    (Patient since 2015)

Great service. The staff is friendly and professional.


StarNo StarNo StarNo StarNo Star The absolute worst experience ever! .  —    (Patient since 2017)

The absolute worst experience ever!!! The lady who took my X-rays seemed very incompetent. The device she used to get a picture of my teeth hurt and ripped my bottoms gums. She said it's suppose to hurt. No it's not!! I've been in and out of the dentist office my entire life and I've never had a painful X-ray of my mouth. Doctor was sweet and knowledgeable, but I had a hard time understanding her. I was there for a little over 2 hours just getting X-rays and discussing my dental treatment. Inexcusable!! I will not be back will not recommend.


StarStarStarStarStar My cleaning was very thorough and the staff wer... —    (Patient since 2016)

My cleaning was very thorough and the staff were all very friendly.


StarStarStarStarStar Very friendly staff and effi —    (Patient since 2015)

Very friendly staff and efficient


StarStarNo StarNo StarNo Star The wait time is ridic1ulous. Mc... —    (Patient since 2015)

The wait time is ridiculous. McKenzie waited 1 hour 19 min to get her teeth clean. UNACCEPTABLE.


StarStarStarStarStar It was this one guy that got there the same time I did, but I was seen first! It really made me... —    (Patient since 2015)

It was this one guy that got there the same time I did, but I was seen first! It really made me feel good. I felt a relied when I got through because of the cost. But, the exact procedures wasn't what I expected.


StarStarNo StarNo StarNo Star 2 hours for a cleaning and check up was way too long —    (Patient since 2015)

2 hours for a cleaning and check up was way too long. Especially when there were no issues to go over. The Assistant and Hygienist were very nice and friendly ladies. I wish I remembered their names so I could point them out specifically.


StarStarStarStarStar nunca regresare, cita 2:30 eran 3:45 y no le habían hecho limpieza, muy decepcionada —    (Patient since 2010)

nunca regresare, cita 2:30 eran 3:45 y no le habían hecho limpieza, muy decepcionada


StarStarStarStarStar I have been here twice and both times my experience was great —    (Patient since 2015)

I have been here twice and both times my experience was great. The receptionists are very kind and the dentists give you great information and make sure you understand it. I didn't feel they were rushed in treating me which is great. I felt very confortable.


StarStarStarStarStar Me senti muy bien con todo el personal observe como tratan de atender a todos sus clients son muy... —    (Patient since 2015)

Me senti muy bien con todo el personal observe como tratan de atender a todos sus clients son muy profeciomales