Reviews

My only complaint is that I have allergies and the waiting area had a very strong air freshener smell.

Oct 23, 2015

My appointment was at 4:30. I was seated at 5 and saw dr Patel within a few minutes. The hygienist did not come in to clean until 5:40. I was very unhappy with the lengthy wait time and then felt like the hygienist really had to rush to get me out by 6:00. I have never had a dental appointment that the dentist did not check me after the cleaning.

Oct 22, 2015

Everyone was great and I will definitely be recommending this place to my husband and friends.

Oct 22, 2015

Had a great visit, everyone was professional and cordial.

Oct 19, 2015

Overall a very nice 1st visit. The staff is very friendly and helpful.

Oct 14, 2015

Staff is very impressive and quite helpful.

Oct 6, 2015

THE VISIT WAS GOOD. I DID NOT HAVE TO STAY LONG.THE DENTIST LOOKED AT MY MOUTH AND REFERRED ME OVER TO ANOTHER OFFICE. OVERALL I WOULD SAY GOOD.

Oct 1, 2015

I just moved to Charlotte and needed dental work done. I dreaded to just google up dentist offices in my area as I usually use referral for medical professionals. However, I was pleasantly surprised by the level of professionalism and overall service I received at Friendly Dental of Rivergate. From knowledgeable staff to attentive assistant and caring doctor, every task was performed in an efficient and courteous manner. They will work with you around payment plan to make the care affordable. Although every medical office is a business, I truly felt that patients' care is put before business in this office.

Sep 28, 2015

Karen did a great job cleaning my teeth. First time in a long time there was no pain involved.

Sep 26, 2015

I do not know his name but the assistant that greeted me and did the prep was very personable.

Sep 24, 2015

The actual dentist did startle my daughter a bit b/c she wasn't looking when he walked in and he already had his mask on but other than that it went great! The dental hygienist showed her all of the tools that she would use and let her touch everything and then gave her a prize when she was done :)

Sep 19, 2015

Beautiful clean facility, Amazing Staff.

Sep 12, 2015

I am so pleased and can't say enough wonderful things about my experience with your practice. I am not ever excited to go to the dentist but everyone in this office makes it much easier and a more comfortable experience. Thank you!

Sep 7, 2015

They were very nice and friendly!!! My cleaning was actually not so bad very little pain!! And they did a great job.

Sep 5, 2015

Although it was painful and I was very anxious from previous bad experiences, the staff was very soothing and helpful. My dental assistant (sorry I can't remember her name) was fabulous, staying with me and talking to me for my entire visit, answered all my questions and made me feel as comfortable as possible ~ She's a true asset!!! Dr Patel was very thorough, great chair-side manner and very nice. Best experience I've ever had in a dental office minus the pain!!

Sep 2, 2015

My hygenist was very friendly and helped me to be relaxed. She was quick and thorough.

Aug 25, 2015

Dr. Patel is great. He needs a friendly dental hygienist to keep his patience. I have never had a more painful and unfriendly experience during a teeth cleaning. The receptionist are just ok. Not so genuine. They display more of a business approach rather than a warm and inviting welcome. Friendly Dental is not a good name for the majority of the staff at this location. I will not be returning although even though Dr. Patel is great because like any practice most of your time is spent interacting with the staff.

Aug 18, 2015

The dental hygienist and X-ray tech were wonderful. I'm always a little nervous at the dentist, and they made me feel at ease. They engaged me in conversation to get my mind off the visit.

Aug 12, 2015

It is always a great time for us to have our teeth cleaned and examined. It's affirming to hear what's going well with my oral health.

Aug 11, 2015

Everyone was awesome & extremely helpful! I wish your office was in Gainesville or Ocala, FL!!!

Aug 11, 2015

Everyone was very nice and professional.

Aug 7, 2015

The dental hygienist that serviced me was very friendly and did a great job

Aug 4, 2015

Extremely friendly staff!

Jul 30, 2015

The tech who took my xrays never introduced herself that i remembered and never explained when taking my xrays what exactly was going on. Great hygienist, dentist and his assistant

Jul 26, 2015

Everyone has been very friendly and po roffesional.

Jul 24, 2015

The dentist,his assistants, and the receptionists were great. They really make you feel welcomed.

Jul 15, 2015

Friendly Dental Staff is awesome! My family has been coming to them for the last two years.. They are wonderful with children and adults.. My kids feel so comfortable coming and visiting them. Everyone on their staff are very friendly. Which makes them live up to their name.. And they do great work.. -Ahisia

Jul 15, 2015

Having that massage chair in the exam room was lovely.

Jul 13, 2015

I'll be back. I've been coming here for a while now. The location is very close to where I live and the Saturday appointments are extremely convenient.

Jul 13, 2015

I would like for you to be open more than one Saturday a month.

Jul 12, 2015

More magazines in waiting room for men: finance, travel, sports, etc. People were extremely courteous: receptionist, dental assistant and Dr Patel. Thank you very much.

Jul 4, 2015

They were all friendly, courteous, and professional. I will be back!

Jul 4, 2015

3 young ladies at the front desk were extremely polite and a pleasant to deal with. the dental assistant that took my x-rays was awesome, I did not get her name but she was extremely nice and calming...the whole staff were calming...great attitude to have at a dentist office

Jul 1, 2015

Great! Nothing to improve.

Jun 23, 2015

Great dental office! I have already referred one person! I really like how every step of the process was clearly explained before anything happened.

Jun 18, 2015

Most of my visits are painless

Jun 11, 2015

Both doctor and tech were excel

Jun 11, 2015

staff was very friendly..I see where they get the name..not bad keep up the good work.

Jun 10, 2015

Kelly cleaned my teeth and wasn't very careful with the floss and instruments. My gums hurt for hours afterwards and today, three days after my appointment, I still have a sore spot in the back of my mouth where she jammed floss down hard into my gums.

Jun 8, 2015

everyone was exceptionally greay

Jun 6, 2015

My hygienist was wonderful!

Jun 2, 2015

Hygienist was one of the roughest I have experienced. When scraping the tool between the teeth she would start on the gums above the tooth line. I felt like either she couldn't see well or was just reckless. Did not floss under my bridge but asked me if I ever floss under it....I said yea so I guess she didn't think she needed too. For the first time in any of my visits to a dentist, they did not check my gums for whatever they usually check them for....when they give each place a number. When the dentist checked my teeth, I didn't feel like he really looked at them thoroughly. Just glanced in and said looks good any problems? I don't think I will be back again. Although the staff at the front desk are very friendly and helpful.

May 16, 2015

The actual time spent with the dentist is very short in my opinion

May 16, 2015

Dental cleaning was excellent...very thorough, yet sensitive to my needs

May 13, 2015

My visit was very good all around. Thank you.

May 12, 2015

Maybe have the hygienist give more info on proper care of hygiene etc. Find out what the patients current care is and give recommendations as needed. A lot of times its good to get as much info as we can so that we can ensure we are taking proper care of our hygiene.

May 12, 2015

The hygienist this time was a little rough with my cleaning. My comparison is with my previous hygienist who was wonderful. The dentist was great. The front desk is very friendly and welcoming.

May 9, 2015

Nothing to say but all was good.

May 5, 2015

Everyone was very welcoming, Cat explained financing well. Tech helped me through my gag reflex. Even the Spurs fan was decent and not a Gunner fan!

May 2, 2015

The front desk and professional staff were wonderful.

May 1, 2015

Very impressed. I hate the dentist (no offense) but was made to feel relaxed and comfortable

Apr 28, 2015

Everyone treated n Me W Everyone treated me well.

Apr 27, 2015

The hygienist was very accommodating when I told her my teeth were sensitive and that I have a strong gag reflex. She took her time was very gentle and offered me the suction straw frequently. I would like to continue with her during my next visit.

Apr 25, 2015

The dental hygienist did a great job cleaning my teeth. She took her time and I received the one of the best cleanings ever. The dentist took his time and answered all of my questions. All of the staff was very friendly and did not feel pressure to purchase any additional services.

Apr 25, 2015

The ladies at the front desk were very professional and had great customer services.

Apr 17, 2015

Everyone was very helpful friendly and patient. I felt like everyone really cared about making it a good experience for me.

Apr 11, 2015

Was very impressed with the staff and how clean and nice the office was

Apr 3, 2015

I love the family dental and their team, they do a great job everytime. And they are amazing and very sweet. I will be returning.

Apr 2, 2015

When the process of numbing was started. The team assumed I have been through the the procedure before. Someone should have explained that I will feel some pain as they were pinching or pricking my gums to numb them. Again it should have been explained to me that after the procedure I will feel pain and for how long! The effect of numbing and how long it lasts.This being my first experience, it would've helped if someone explained these things. Otherwise everything else was good. The people were good. The lady who called me in was very helpful. The lady who cleaned my teeth kept asking whether I was ok which I thought was good. The reception team was good as well.

Apr 1, 2015

Unfortunately it felt like going to the factory, "next." Not only were they late getting me in, once I was in a chair and had the xrays taken, I had to wait another 20min... I think they have too many patients.

Mar 30, 2015

The friendliness of the personnel and doctor was great as always. No complaint there. HOWEVER: The wait time this time was unacceptable. Usually it was never an issue, I was always in and out without any delays. This time my appointment was at 1:00PM and I was there on time, however it took until 1:35PM until my cleaning started. I sat in the chair for 25 minutes waiting. That really wasn't a good thing and threw over my schedule for the day.

Mar 30, 2015

Friendly Dental has amazing customer service. We were greeted by staff as soon as we walked in the door. The office is small but immaculate. The dental hygienists put my daughters' fears to rest by constantly reassuring them and making them smile. I would definitely recommend Friendly Dental.

Mar 27, 2015

I was afforded excellent service.

Mar 27, 2015

I was very impressed and everyone was very pleasant

Mar 26, 2015

Would never return and I will be canceling my son's appt.

Mar 26, 2015

The front desk ladies were very personable and professional. The dentist was great and very patient being it was my two year olds first dental visit ever. The appt went better than expected.

Mar 25, 2015

I always have a good experience with this office. Everyone is friendly and very little wait time to be seen. It is also very easy to get appointments for the whole family.

Mar 25, 2015

All staff were very friendly and made me very comfortable. Dr. Patel has very gentle hands.

Mar 25, 2015