Reviews

Everyone is always so friendly

Apr 23, 2022

No better place to go. I had an awful fear of the dentist and my mouth gave me no choice but to go. The staff and doctor were professional, time respective and amazing during my extraction. Thank you to everyone.

Apr 16, 2022

We had amazing people. They really understood where we was coming from due to my son having bad anxiety. They took their time with him and showed him their tools and explained what was happening.

Apr 15, 2022

Friendly staff. Found the problem quickly.

Apr 6, 2022

Excellent Service...and Thank You for the gentle care of my teeth.

Apr 2, 2022

Answered all questions. Explained insurance coverage and presented options. Beautiful modern comfy office. The staff from the front desk to hygienist and dentist were professional and kind. A lot of people avoid the dentist for many reasons - it’s been over 15 years since I’ve seen a dentist. They made me feel comfortable.

Apr 1, 2022

Hygienist was awesome. Very personable made experience less stressful

Mar 3, 2022

Very good service It makes my day

Mar 3, 2022

Very disappointed I was told one thing by them then they wanted me to wait even longer while I was in excruciating pain for days just because it was the end of the day when I was already supposed to have the extraction

Feb 26, 2022

doctor and staff was very nice and Friendly and answered all my questions.

Feb 14, 2022

They was kind and friendly.....not complicated....Dr Allen is the best i went in with pain and she was sweet and gentle and a great doctor..she gets right to the problem....

Feb 5, 2022

Very friendly staff! Attentive to my needs and made a plan to treat the problems. Made me feel super comfortable the whole time. Would definitely recommend!

Feb 3, 2022

I was very disappointed that the small waiting room had six people waiting for appointments. It was immediately after lunch so not that there were appointments running late or anything. Definitely no room to socially distance. I did appreciate that fir the most part, employees were wearing masks. The appointment itself went well. Questions were answered. Very professional. Knew everything that was happening and needed to be addressed.

Jan 29, 2022

The staff are incredibly nice and the doctors are awesome

Jan 29, 2022

I would do a zero if possible. Never wish I had started going here!!! Very unhappy.

Jan 25, 2022

They were nothing short of amazing

Jan 5, 2022

Friendly and professional staff. I love Dr.Allen, she makes me feel comfortable and explains things well.

Dec 28, 2021

Had a very good first experience at this dental office. Although, my anxiety was pretty high, all the staff was super nice and made me feel as comfortable as possible. They worked quick to remedy the problem and set me up with a future appointment. Looking forward to going back for my future dental needs. Thank you!

Dec 20, 2021

Everyone was wonderful. I prefer you all with the smaller hands to the regular dentist’ that stretch my mouth until it hurts. Very great and caring workers. I had not been to the dentist in 17 years and I tried you all, and haven’t missed an appointment yet. Lol

Dec 2, 2021

The staff is very professional and friendly!!!! I just adore Dr. Allen, she’s great with her patients and very gentle with you. I was scared of the dentist until I started going there, I loved the place so much my oldest children are going there for dental care ☺️☺️☺️😉

Nov 24, 2021

I'm always pleased with my appointment. Always very helpful and knowledgeable.

Oct 18, 2021

A good experience with very friendly staff.

Oct 1, 2021

I’ve been a patient of this practice for at least 5-6 years. My list visit was less than stellar. I felt like the hygienist was too rough and too brusque with me.

Sep 29, 2021

Totally at ease the entire time.

Aug 28, 2021

Wonderful experience at the Gastonia office! While I did have to move rooms due to technical problems with the dental chair, overall the visit was pleasant. The only thing that was slightly a problem was having to wait a while to be examined and cleaned. Other than that, I had a great visit and will come back in 6 months!

Aug 18, 2021

I ABSOLUTELY LOVE DR. HULL AND HIS WHOLE ORTHO TEAM!! I love all the girls behind the desk, and I especially love their awesome, beautiful regional, Nikkie!!! Kisses girls! Big hugs to Dr. Hull!!

Aug 13, 2021

Great doctor and hygienest Dr Allen love her

Jul 29, 2021

My 3yo is so comfortable here. She confidently goes back for cleanings and fillings with out me. They also let me go back with her if I’m not ok though, lol.

Jul 22, 2021

I have always have good visits. I come I think every month or every other month for my braces. I can tell a difference in my teeth already. It hurts after a visit cause of new wires and rubber bands. I guess beauty is pain. LOL

Jul 16, 2021

Great service and experience. Prices are a bit high.

Jul 2, 2021

If you want a dental practice who puts clients first THIS IS IT!! Dr, Allen is always FANTASTIC! Haley (my hygienist) is GREAT! The front office personnel are second to NONE!

Jun 29, 2021

Hi everyone there is so helpful so kind and full of knowledge and is always available to assist me with rescheduling if need be thank you all

Jun 29, 2021

I was made to come in 3 separate times for a painful tooth. I think appointments should be made for treatment and treatment given instead of playing games.

Jun 16, 2021

Thank you for a wonderful experience for my daughter.

Jun 9, 2021

While my appointment did start late my hygienist was amazing. The cleaning was simple and easy. Had X-rays after and commented that my last tech made the X-rays uncomfortable and I dreaded doing it again. The X-rays process was easy and painless

May 26, 2021

Thank you friendly Dental for understanding my needs and providing excellent service during what is it difficult time for me, its greatly appreciated

May 13, 2021

Thank you for taking the time to get to know me. You made me feel like family. The dental care is comprehensive and thorough. The professionalism mixed with compassion and empathy is a winning mix. Thank you, Steve Webb

Apr 29, 2021

Superb experience as usual. I was called back almost immediately. Staff is so friendly. I felt at ease at all times.

Apr 24, 2021

Amazing customer service

Apr 24, 2021

The office and staff are always friendly and very helpful. They always take the time to answer any questions that I have.

Apr 16, 2021

You guys were very friendly. I felt very comfortable and informed of what’s best for my dental care. The hygienist was amazing and educated me well on the proper way to clean my teeth.

Apr 12, 2021

It was a great experience in your practice. All the staff, from front desk to back office were caring and professional. Thank you

Apr 4, 2021

My first visit went very well. All the staff I encountered were very professional and kind. They did not hesitate to ensure that I felt welcome and appreciated as a new patient. They made sure to answer any questions I had and welcomed my expectations from them.

Apr 1, 2021

If you want the USUAL type dentist office where you're just another patient number, don't go here! This is by far the BEST dental office in the country! I used to hate going to the Dentist years ago before I came to Friendly Dental! Give them a try for yourself and you will see everything I'm saying is true! Dr. Allen is FANTASTIC, the Staff is GREAT and the Hygienist is GREAT!

Feb 26, 2021

The dentist is never anybody's favorite place to be but Friendly Dental makes it easier. With the great staff and the affordable pricing.

Feb 25, 2021

I chose to switch to this dentist because it is the office my mother goes to and I am so happy I decided to! My last dentist office was not as precise in cleaning and was often rough with certain procedures (flossing, rinsing, polishing) and that was completely different here. The hygienist went through every step, telling me what she was doing, and also being effective but careful in cleaning my teeth. I look forward to coming back in 6 months for my next cleaning!

Feb 15, 2021

Wonderful visit! The dental assistant put me at ease immediately. Jocelyn Thompson

Feb 1, 2021

Very Frendly staff my son loves it here

Jan 15, 2021

So let me tell you , I love this dentistry. They are beyond the nicest people , the atmosphere is nice and chill . Every time I go I’m always lucky I get to watch HDTV (total diy buff) . But let me tell you about how I was treated there I had told them about my previous dentistry and how I stopped going there because of the way that I had been mistreated and they went above and beyond to listen to my story and give me a couple discounts because I was paying out of pocket and I just wanted to tell people, if you’re going togo , go where somebody’s going to care

Jan 14, 2021

My first visit I was scared to meet with my new dentist, I’ve always feared them since I was a small child. I couldn’t have been more wrong...I was elated, uplifted and encouraged when I left not just by my dentist but by everyone in the office. I wish I’d known about friendly dental years earlier. They were all very knowledgeable, experienced and happy, friendly professional girls with my future smile in my best interest. They’ve given me a plan I can surely and definitely can work with and I look forward to seeing them all very soon again. Not afraid anymore looking ahead. See you soon girls Jane Anderson has a mission to keep up her smile and it’s all thanks to y’all.

Jan 9, 2021

With out a doubt, hands down best dentist I’ve had in my life. Not just how amicable and surprisingly comfortable the dental work is, the administrative staff is also prompt, tactful, and most of all helpful! 10/10 would recommend!

Jan 2, 2021

My visit was very rushed. Not much time spent with dentist due to them being busy by stacking appointments on top of each other. (Was told "I'm very busy today") My appointment was @ 9am and I was there 10mins before my appointment and was called back around 920. Maybe that's just how they treat patients who have Medicaid.

Dec 31, 2020

Absolutely relaxing. All staff members were pleasant and helpful. Like they say, “You’re in good hands with ‘Friendly Dental’ “

Dec 25, 2020

I was seen in a timely manner with friendly smiles. My situation was handled in a professional manner. I was given guidance to what needed to take place. I look forward to coming back with follow up and future dental needs.

Dec 19, 2020

Amazing place! Wonderful staff- friendly and welcoming! Very impressed. This place is very organized and thorough!!

Dec 17, 2020

The only person that was friendly was the lady that collected payment. Her friendliness came after she informed me they don't take my medicare advantage plan because it pays less that medicaid! Hygienest was not friendly at all and thought it was her place to scold me for not coming sooner. Sorry, I had to wait for my dental ins to activate (which apparently was useless). Won't be back. That's my 3rd time coming there and not a pleasant visit either time. Also, my crown was made too short so it keeps popping off.

Dec 10, 2020

Always great service and welcoming smiling faces

Dec 7, 2020

I still really love Friendly Dental and all of the people that take care of me there!

Dec 3, 2020

I will not be returning and if I do not to this location.

Nov 14, 2020

Amazing dental office and team. They have kept us informed how to keep our smiles beautiful and healthy.

Nov 11, 2020

I recommend this Dental Clinic to everyone. Super nice employees great service.

Nov 2, 2020

Friendly people and superb services

Oct 17, 2020

I love this office ,staff via very personal and friendly

Oct 9, 2020

The staff was very kind and I had a great experience.

Oct 8, 2020

great 1st time experience! I am looking foward to my next visit!!!

Sep 8, 2020

Friendly dental is an outstanding establishment. The staff is friendly and very professional. I would definitely continue to support and encourage anyone who doesn’t have a family dentistry, to visit Family Dental.

Sep 4, 2020

It was a great visit and the work I had done was excellent

Aug 29, 2020

Last time I had cavalries filled, the team did an amazing job.

Aug 28, 2020

My experience at Friendly Dental was better than I thought it would be. I quite surprised when i didn't even the shot into my mouth. To replace my filling was awesome. I really recommend Friendly Dental.

Aug 26, 2020

I appreciate what they are doing for me. I’ve recently realized all the food I can’t eat, so that’s my next mountain. Thank you,Keith

Aug 21, 2020

We love Friendly Dental! They are so great with my kids! Thank you for all you guys do!

Aug 14, 2020

To be honest the hygienist or the lady assisting the dentist was in a Royal crappy mood.. she rolled her eyes and me and honestly made we want to not go back.. the dentist I love but I truly hope I never have that lady assisting again

Aug 12, 2020

I’m sorta new here.....been here since November. I’m so glad I found this office. The staff is friendly and professional. Appointments are timely. I never knew a filling could be pain free.....yes I said pain free....Dr. Allen is the best,

Aug 1, 2020

My experience at Friendly Dental was much better than it expected from a dental office. I recommend this dental office to anyone in the future.

Jul 29, 2020

I absolutely love this dental office,they are very nice and courtesy and Dr.Allen makes you feel so comfortable during the procedures,can't wait to see my final outcome when she finish with me

Jul 29, 2020

I love it here. The staff are so friendly and took excellent care of me. I will recommend Friendly Dental to everyone.

Jul 17, 2020

The two lady’s I worked with were awesome to say the least , they were always cracking jokes very personable , the lady’s up front were extremely nice and courteous. Always friendly always asked if there was anything else I needed .

Jul 15, 2020

Always on time! Very friendly staff! Always answers my questions! Love them!

Jul 3, 2020

The service is always great I will definitely be returning this is the only dental office that I would visit.

Jun 25, 2020

As I have said before, the BEST dentist Dr. Allen, the BEST hygienist Lynn, the BEST office staff Kelly and others EVER!! If you want to ENJOY going to the dentist this is the office for you! If you go anywhere else you are not experiencing the BEST!!

Jun 13, 2020

Nothing could have been better. Friendly Dental has made some transformational changes in the last five or six years, all for the better.

Jun 6, 2020

It was wonderful to see them again. They make going to the dentist an actually pleasant experience!

May 28, 2020

No cavities! Dr Allen discussed options of treatment with my mom and genuinely cared about my issues. Hygienist Lisa encouraged better home care in a gentle manner yet concerned. Front desk were all smiles. Everyone was pleasant and happy. The vibe was great. BUT, THE PHYSICAL appearance of the office needs updating.

Mar 14, 2020

The service was otherwise friendly, however, it was totally wrong that I sat their nearly an hour past my schedule appointment. They were apologetic, but still I read something that said if you were late or missed your appointment without calling to cancel it would be a $50 charge to your account. Well, do I get a $50 credit to my account since I had to wait and was never informed that the staff was behind schedule and given the option to reschedule?

Feb 12, 2020

If you hate going to the dentist,you're going to the WRONG dentist! When you go to Friendly Dental it's a GREAT experience! The office staff, Hygienists and the Dentist are all SECOND TO NONE! Dr. Allen is the GREATEST Dentist I have ever had and I have seen a few over my almost 67 years. When I found this office I stayed, no more moving around to find a good Dentist I found the BEST!!

Feb 10, 2020

Love my nurse and doctor. Let me know what they where going to do and when. And kept asking me if I was ok.

Feb 6, 2020

the staff is always very nice. I hate going to the dentist but everyone here makes you feel good about going to the dentist. Love my dentist as well. she is very nice and does not cause any pain

Feb 3, 2020

This is the first time I have been refused a standard cleaning. It was my first visit to Friendly Dental and certainly understand needing xrays and normal new patient procedures but now am scheduling a cleaning with my old dentist

Jan 30, 2020

Friendly dental really lives up to their name. From the front desk to the back of the house everyone is friendly, welcoming, and professional. Excellent orthodontist treatment as well. Friendly dental gives you a reason to smile! 😃😃😃😃😃

Jan 17, 2020

Very nice people , enjoyed the help that they gave me about me teeth

Dec 15, 2019

Best place I been in years for my Dental work.

Nov 23, 2019

I still love this place! My daughter is now a patient there and she loves them too

Nov 17, 2019

Everyone was very friendly.

Nov 4, 2019

My service was excellent Dr.Banks and his assistant Stella showed professional care while taking care of me, every thing was none in a timely manner.

Oct 14, 2019

Visit was very pleasant. Hygienist was very thorough and gentle on cleaning my teeth. Am treated like an old friend by all the staff which makes me feel so comfortable.

Oct 14, 2019

Most people "dread" the appointment at the dentist, but when you go to this office you look forward to seeing the staff there! The front office staff are personable and very friendly, Dr, Allen is the best dentist I've ever had the pleasure of needing and meeting! She is very knowledgeable,professional,personable,motivating and caring! April,my hygienist is great, always a smile and does a fantastic job! This visit I also met Julia for polishing she was great too! I don't think anyone would ever "dread" going to the dentist if everyone went here! Keep up the GREAT work and I personally want to thank you all for making my dental visits a pleasure!

Sep 23, 2019

The title of this dental practice is perfect!! Friendly is exactly what your experience will be!!

Sep 19, 2019

very nice people and good to work with, Best Dental care ever,

Aug 12, 2019

Each visit I’ve had I’m always greeted with a smile. The dental assistant is always reassuring and pleasant. The dentist are gentle and kind.

Aug 6, 2019

The staff is extremely nice and are so helpful.

Jul 31, 2019

As I went inside the staff was very friendly and full of smiles. My hygienist performance on my cleaning was quick as she sincerely took pride in her work. The atmosphere was peaceful and sireen. I also had 2 fillings done as well. The Dr. and assistant did a phenomenal job 🙌, and I asked the Dr. was she finished with the administration of anesthesia with needle which I had never done this before. She was proficient with her work and it was completely painless. Friendly Dental of Gaston has won me over for Life. I can honestly say I Love going to the Dentist for the first time in my life! Thanks Friendly ❤️ Dentist of Gaston.

Jul 22, 2019

The company lives up to their name Friendly Dentists!

Jul 17, 2019

Very clean business, very friendly and professional atmosphere.

Jul 16, 2019

I only waited about 10 to 15 minutes after my appointment time but you can understand why when you go back. They take time to explain things and went over everything they saw in xrays. I haven't had a dentist this nice in a very long time. Everyone that worked there that I encountered was really nice to my children and myself.

Jul 8, 2019

Great experience wonderful staff friendly and clean facility

Jun 26, 2019

Amazing group of people that are always like family. My three sons look forward in going to the dentist.

Jun 20, 2019

Everyone IS friendly! My hygienist did a fantastic job.

Jun 19, 2019

Dental Offices are one of the most stressful places, however, this dentist stands true to it name, Friendly. The staff is awesome & makes you feel comfortable from the moment you arrive.

Jun 19, 2019

The staff is very friendly every time I come in. I am greeted with a warm smile from the front door to the hygienist and dentist. The facility itself is pretty clean. Overall pleased with my visit.

Jun 17, 2019

Just want to say that Dr. Allen (Friendly Dental - Cox Road) is tge BEST dentist I've EVER had. She is friendly, personable, attentive, professional, and continuously strives to make each visit as comfortable as oossible.

Jun 14, 2019

Always well cared for here

Jun 14, 2019

Great place for all your dentist needs , the staff is always friendly and very attentive!!!

Jun 5, 2019

I think this is the best dental office I have ever used. The staff is GREAT, Dr. Allen is FANTASTIC! My dental hygienist is the BEST!! I am impressed with every visit how personable and professional this office is! Job WELL DONE by all!

Jun 3, 2019

They were very professional and friendly they help me keep the time schedule for my hip surgery ( I was in the truck wreck my hip needs to be replaced immediately ) I am very thankful for them

May 31, 2019

Dr. Allen was very nice and very professional and explained my dental issues well and asked if I had any questions or concerns, she took her time was not in a rush

May 22, 2019

Hi my name is victoria Toomey. The lady who cleaned my teeth was a amazing. She was kind and really made me feel comfortable.

May 13, 2019

Everyone was very friendly and covered all the bases to make my visit smooth!

May 8, 2019

If I could give no stars, I would. My father Kenneth Hicks has been in FOUR time for a crown. The dentist seems like she just graduated and does not know what she is doing. They finally decided to take him to a specialist who actually knows how to do a crown. He has not be able to eat on one side of his mouth for THREE months. Ridiculous. They are not doing their jobs correctly. They are wasting my time, gas, and having my dad suffer with a temporary cap. They need a better dentist. My father will never be coming back to this dentist due to all the problems we have had with them.

May 2, 2019

The professionals at this office are second to none! The atmosphere and personnel are the best! They're always concerned about you and your comfort during procedures. this is a GREAT office with GREAT people!!

Mar 8, 2019

Had 2 teeth extracted. The staff were friendly and professional...crystal Allen had a soft touch and I barely felt the shots. She made a difficult wisdom tooth extraction as painless as possible

Jan 19, 2019

I was very happy with the service I received on this snowy, icy day. I was pleased that the dentist was willing to fill my very small cavity that day so I didn't have to come back.

Dec 12, 2018

Both the Office Mgr Kelly and my Dentist, Dr. Crystal Allen did an amazing job on my 1st cavity filling visit from couple of week ago this month! I was very pleased and satisfied with the results. They were both very professional and did an OUTSTANDING JOB! I will definitely be recommending them to my family and friends!

Nov 16, 2018

Dr. Hull and his staff are awesome

Nov 14, 2018

The staff at the Gaston Mall location are very friendly and caring about their patients. I recommend them to anyone that is looking for a great dentist.

Nov 6, 2018

Extremely friendly staff. Every is more than happy about their job and happy to help. Plus they LISTEN. So many offices telling what I need to do just to have money in their pockets. Dr. Bass listened to me, made her suggestions but was happy to go along with a plan that suited me.

Oct 18, 2018

They did a good job on deep cleaning. However I was soaking wet after without being offered a towel or glasses before hand

Oct 12, 2018

Still Love Them! Still so happy I found them!

Oct 2, 2018

Friendly Dental has provided me with great dental services for over 3 years now. The staff is friendly, the dentists are genuinely concerned, experienced, and thorough. I recommend them to everyone that I know.

Sep 27, 2018

A pleasant experience so far. I am called back within 10 minutes after arriving. They are doing a good job with my braces.

Sep 14, 2018

They always go out of their way to give me what I need and get me in quickly when I need to. I am so happy I called them and found dentists and office people that really go above and beyond!

Aug 30, 2018

Love you guys. One of best dentist visits I have every had.

Aug 24, 2018

Staff always Friendly and Courteous!

Aug 24, 2018

Great everyone was friendly !

Jan 18, 2017

I always enjoy my experience with friendly dental the staff is excellent keep up the good work guys

Oct 16, 2016

I did not feel like my concerns mattered. The dentist argued with me. She wanted to grind down my slightly craked molar a small amount. Knowing I was coming in for a crown proceedure on that same tooth very soon I could not see the point for the disomfort or cost. She stressed several times that it was only a small grinding proceedure. I had already said no twice. First appointment in years and yet the hygeinist ws not available. The technician was friendly and courteous.

Oct 7, 2016

Myself as well as children enjoy our great service as well as knowledgeable and friendly doctors and nurses presence. Very nice atmosphere too.

Oct 5, 2016

Dr. Vakil was amazing with my son. He took an athoritative approach to getting him to settle down. He was also very understanding about his fear and made sure to take things slowly and be sure he understood what was going on as well as comfortable before proceeding. I have decided my son will see no other dentist. Thank you so much for you're support!

Sep 10, 2016

The name says it all. Everyone there is very friendly. They make sure you are very comfortable from the time you check in to the time you check out.

Sep 9, 2016

I love the staff at Friendly Dental. The wait time is short and they always make sure my children or I am comfortable even when having to do extra work.

Aug 12, 2016

Very friendly and professional. Always get things taken care of quickly with very short wait time.

Aug 4, 2016

In this day and age, it's almost impossible to find great customer service in every area of a business. I have been to multiple facilities that just didn't cut it, however, Friendly Dental is the absolute best!! From the moment you walk in the door, everyone is always extremely helpful and they walk you through every process and give you options without being forceful!! This place is TRULY my new dental home and I recommend this place to any and everyone!!

Jul 22, 2016

The staff were very friendly and was up front in the treatment I needed

Jul 13, 2016

Excellent care, front desk till it's time to check out.

Jun 17, 2016

The dental assistant was very helpful but the doctor was not. To put it simply, after 6 shots to try and numb the area, where a shattered filling, tooth and fractured root were to be extracted he should have listened to me and stop with local anesthetic . IT WASNT WORKING! Furthermore, I called the next day in excruciating pain and they said that the pain would just go away eventually!! The receptionist was extremely rude and told me that even if she scheduled me for a return visit there would not be anything else they could do! Would it really have inconvienced him to knock me out after I asked him several times to do so since the local wasn't working? I had my husband there to drive me so therefore I do not see any reason why he continued to torture me. I do know however, he had many patients there and obviously didn't want to take the required amount of time to treat me correctly.

Jun 6, 2016

I love you all you are the best dentist i have ever had very friendly too and i will be reforing my friends to you all cause you are the greatest dentist ever

May 6, 2016

I love you all you are the best dentist i have ever had very friendly too and i will be reforing my friends to you all cause you are the greatest dentist ever

May 6, 2016

Staff was all very kind. They were patient with my child, and helped to ease his anxiety.

May 5, 2016

I so appreciated ALL the staff. They really listened to me and heard exactly what my needs were. They worked with me setup a plan that was comfortable for me.

May 4, 2016

The male dentist want very friendly and hit the nerve I my jaw with the needle when he was numbing my mouth so now I'm really terrified to be numbed again, he also didn't give me a re fill on the medicine I needed for my pain for the 3 infected teeth I have to have surgery on and both off my jaws that have tmj were in alot of pain from him keeping my mouth opened so wide when I kept saying I want suppose too continuously keep my mouth open for long periods of time bc of how bad the tmj is... I just want tho male sure the dentist I went to first will be their from now on before I come to any appointment, the female dr Amarie is the only I've I will see from now on thank you and God bless

Nov 15, 2015

Usually due to my sensitive teeth, the use lidocaine before cleaning but the hygienist wouldn't do it this time. No where near as friendly as the other hygienists I usually see. Also, different dentist. I liked the man that I usually see

Nov 14, 2015

I was afraid when I got there but after I saw the doctor I was fine I am afraid to be put to sleep cause I have never been put to sleep ever so I am afraid when this happens

Nov 14, 2015

My wait was unexpectedly long...staff was apologetic and friendly. New dental hygienist, Lynn Arthur was great, had to apologize for long wait. I was there an hour and a half longer than I should have been; new dentist saw me at the end. I miss Dr. Roy Jennings!

Nov 12, 2015

This visit was going okay (besides the wait to get into the room) until the hygienist cleaning my daughters teeth decided she wasn't going to do anymore. I always make everyone aware she is not comfortable with coming to the dentist and having her teeth cleaned. This woman was not patient with her at all and threw up her hands saying I'm done I cant work with her. My daughter had raised her hand to ask to spit. The lady claims my daughter was trying to push her away. This was extremely frustrating and not how you want a visit with someone who is already afraid of going to the dentist to go. I believe she was trying to get finished quickly since they were behind and had another patient waiting and it was already after time to close. I will NOT see this hygienist again IF I bother to go back to this office.

Nov 11, 2015

Super friendly and professional. Highly recommend.

Oct 25, 2015

I made an appointment for a cleaning and I didn't receive this service. I had to make another appointment for this because they used this appointment as a new patient setup. This should've been explained to me so I could know what to expect. Also there was staff constantly in and out of my room, but I was hardly spoken to. I also waited at least an extra 30-40mins waiting to see the dentist in the exam room. This was a lot of my time wasted, and the reason I chose to come here was to save time due to how close this facility was to my home. If I have this experience again I will have to return to my old dentist.

Oct 21, 2015

Our daughter visit was pretty quick and to the point. Our son was a different story, his visit was almost 3 hours long for him. We had to continuously wait to be seen in between other patients. The office environment is a pleasure, which is hard to come by these days. Our time is just as important as the office staff's time. Thank you!

Oct 20, 2015

The dentist, Amiri Sousan IS The BEST dentist I've ever been to!! She was very sweet and Kind and actually cared about the bad condition my jaw and teeth were in. She also knew I was in a lot of pain and was very helpful about it and setting me up an appointment with a oral surgen. I'm glad to say i have finally found MY perminent dentist!!

Oct 10, 2015

I don't like the fact that every time that you go you have someone different to see you, Front desk has changed, dental hygenist changed, dentist changed I don't like that, you always get someone different, I'm not sure I'm going to keep going there.

Sep 24, 2015

Everything and Every One were Great!!!#!#

Sep 19, 2015

Unfortunatly i can't remember everyone i mets names, it was my first visit.. but iwill definatly learn & remember everyones names at future appointments! & i would commpliment on everyone that i talked to during my appointment bc they were all very respectful & nice to me & i really appreciate that bc the last dentist i seen was at belmont dental associates & they were very rude & disrespectful!! And i am not the only person who has something negative to say about the ppl theyre and the experience they had at belmont dental associates!! Ive already recomended a few ppl.. and my older sister will be calling you guys soon for an appointment for her & her kids! & i will also br bringing my kids there soon! Thank you all soo much for your kindness & your care! See ya'll soon! :)

Sep 11, 2015

The wait time was a bit long, but the staff was friendly and professional! I would go back again.

Sep 4, 2015

Love love your staff. I have got my whole family on board with FD

Sep 1, 2015

The whole team was wonderful and friendly...

Aug 24, 2015

I thought everyone was very professional and courteous, made me feel comfortable, answered my questions without hesitation which lets me know that they know what they are doing. Thank you

Aug 24, 2015

Everyone has been great. I have told people to go to friendly dental.

Aug 24, 2015

The dental assistant we had yesterday, 8/21, was phenomenal. My stepson, Hunter, was a nervous wreck about getting his cavity filled and she explained everything to him! She treated him so well, and I can't explain how grateful I was. The entire dental office is great, but she was just over the top!!!

Aug 22, 2015

I didn't see anything that needs to be

Aug 14, 2015

I love this dental office. Their name most definitely says it all.

Aug 2, 2015

Everyone from the receptionist to the Doctor were very friendly and comforting.

Jul 24, 2015

Everyone is always exceptional when I arrive for appointments. I would like to see this office performing extractions, simply because I would rather not have to go out of office. Questions #4 didn't give an option for waiting less than 10 minutes. I did not wait that much past my 8am appt.

Jul 19, 2015

Everything was good and went very smoothly

Jul 19, 2015

I waited about 25 mins between my cleaning and "exam" from the doctor. I elected to have a same-day filling because I was told "we have an opening now" by the front office staff. Then, once I was back in the chair asking how long I can expect to wait (after another 15 mins of waiting), the tech said, "Well we squeezed you in for this filling. I don't even have your information in front of me yet. It's going to take some time." As a Physical Therapist, if I "had an opening" and then made a patient wait +/- 15/20 mins to actually complete the procedure in the opening, my patients would have a similar issue with this situation.

Jul 13, 2015

Didnt talk to the dentist much.

Jul 10, 2015

Love this office! Always friendly and helpful. :)

Jul 5, 2015

Well, I don't remember the names of the people that took care of me but I do remember they did an excellent job and made me feel comfortable... two thumbs-up!

Jun 21, 2015

I absolutely love Dr. Roy Jennings! He is the most skilled and caring dentist I've ever had. I also love all the staff of this location; Danielle is wonderful at the front desk! I cannot say enough good about this office, and I always have an excellent experience each time I come for my procedures! Dr. Jennings really works hard and I appreciate his perfection and attention to all the details (my root canal this past month).

Jun 19, 2015

One thing I would have loved was more communication. I have dental anxiety, so I would have loved to have been walk through all the steps of what is going on along the way. I was told some, but it would have been more calming to talk me through it. Thanks!

Jun 11, 2015

I wasn't told my financial options. They just ask what teeth I wanted pulled and I was given a local to numb but he came back in immediately before I was numb and I told him I wasn't numb he gave me another shot. He started working on me and he would keep leaving in the middle of each tooth he pulled and he banged his tools against my front teeth and lips. Swelling them. Also I wasn't given any instructions verbally or by paper. I was only hand some gauze and sent to pay. I was only prescribed Ultracet, motrin and antibiotic. I told them Ultracet makes me sick. I was told that I would be okay with just the motrin for pain. I'm in pain now and still bleeding 1 day later. I'm thinking about talking to my lawyer about this.

Jun 5, 2015

Everyone was very nice..Have alot of respect for each an everyone work there great job ..

Jun 4, 2015

thank you for such a good visit. I had two teeth extracted. I am feeling the pain. lol that is normal.

Jun 4, 2015

GREAT OFFICE...GREAT STAFF!

May 12, 2015

They were very awesome with my 5 year old son. He was nervous and they explained things to him so he wouldnt be scared. I was very happy

May 11, 2015

Keep performing the way the whole staff is, and you will re 5 stars

May 11, 2015

Dr. Jennings is a courteous professional and his hygenists are thorough.

May 7, 2015

Everyone I encountered during my visit were great.

May 6, 2015

Your dental physician should be more understanding of the patients levels of pain and prescribe according to the patients feedback. As a physician should know everyone experiences different tolerances of pain levels.

May 6, 2015

N#a everyone is cool and enjoyed my visit. Wouldn't change anything keep up with the good qork!

May 4, 2015

The Staff And Service Were GREAT!!!

Apr 29, 2015

The price was WAY too expensive. That's the only problem I have with your company. The people were very nice, polite, professional and very friendly

Apr 18, 2015

I do not like dentist at all!!! I have a phobia of having metal in my mouth. They were very understanding and made me feel at ease.

Apr 18, 2015

Dr. Jennings is the best. He always helps me feel better about going to the dentist (something I usually dread).

Apr 15, 2015

After having the same dentist for 15 years and then moving to Gastonia, I was very relieved to find a dental office closer to home, but also somewhat nervous. When I walked in, the entire staff was extremely friendly and made me feel very welcome. I finally have the reason behind a dental problem that's been a major issue for over a year now and everything was explained thoroughly in a way that I could understand. All of my financial options were explained thoroughly as well. Dr. Jennings has handled some of my dental work in the past, so I know my dental care is in great hands!

Apr 11, 2015

Great service! I've already recommended you to many of my coworkers. I'll be back soon! Thank you, Amanda

Apr 10, 2015

Called on Wednesday to get appt for broken front tooth, couldn't get me in until the next Tuesday where they assured me it'd be taken care of at that appt, only to be told I'd have to come back an entire week later on the next Tuesday for a root canal and to build the broken tooth back up ... Now I have to go through taking Easter pictures with my daughter\ and our family w/o being able to smile.

Apr 2, 2015

Ashley - dental hygienist was awesome. Very good at her job and knowledge. Very impressed!!

Apr 2, 2015

Everything was fine, it was my first visit & I have no complaints at all.

Mar 29, 2015

The staff at the Gastonia location was very friendly and put me at ease. Dr. Jennings explained the dental work so I clearly understood what needed to be done. I was impressed with the quality of work and the care given me as a patient.

Mar 20, 2015

Ashley the new dental hygenist was very nice and very knowledge of her job. She is very gentle and done a great job. Dr. Jennings is nice! Danelle up front receptionst is always very professional and kind. She is also very knowledge of her responsiblies.

Mar 20, 2015

I have always had excellent care from everyone. Danielle and Dr. Jennings are very kind and understanding.

Mar 20, 2015