Friendly Dental Group of Matthews-Galleria

Friendly Dental of Galleria

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Reviews

StarStarStarStarStar The staff was super helpful and very courteous ... —    (Patient since 2020)

The staff was super helpful and very courteous Judy the dental assistant was so kind and professional Dr Patel was studious to detail and solved all my problems that day Judy was very knowledgeable and they all were very kind and courteous highly recommend them. Bart Mace


StarStarStarStarStar I was able to get an appointment quickly. The s... —    (Patient since 2021)

I was able to get an appointment quickly. The staff was friendly, professional and helpful.


StarStarStarStarStar The staff @ Family Dental are the Best —    (Patient since 2015)

The staff @ Family Dental are professional and comforting for anyone that dislikes going to the dentist. Dr. Patel is through in explaining procedures necessary to get the best dental health. My hygenist made the process comfortable, I can't thank her enough, so I'm looking forward to my follow-up appointment.


StarStarStarStarStar Great first time experience! —    (Patient since 2021)

From the moment I called the office to make appointments for my husband and I, I knew we were going to have a great experience at Friendly Dental. Pam at the front desk and the office manager Anne Marie and both so welcoming. It had been a while since we have been to the dentist so we were a little nervous. Everyone put us at ease. Dr. Patel is awesome and you can tell he really cares!


StarStarStarStarStar Good service —    (Patient since 2021)

Wonderful service from nurse and Doctor


StarStarStarStarStar It was my first visit but everyone was super fr... —    (Patient since 2021)

It was my first visit but everyone was super friendly and made me very comfortable. I will be a forever patient..


StarStarStarStarStar I must say I think this was the best cleaning —    (Patient since 2019)

I must say I think this was the best cleaning I have had from this practice. Everyone was great everyone seemed to know what they were doing.


StarStarStarStarStar Very happy with this office: friendly people, g... —    (Patient since 2018)

Very happy with this office: friendly people, great quality work done gently. Highly recommend!


StarStarStarStarStar  —    (Patient since 2021)

Great, friendly, everyone was great. I left feeling much better.


StarNo StarNo StarNo StarNo Star I would absolutely NOT recommend. They failed t... —    (Patient since 2021)

I would absolutely NOT recommend. They failed to tell me that their regular dentist wasn't there (was on vacation) and the visiting dentist didn't want to work. She found any and every excuse not to do anything but send me home with some lame prescription. I was literally in years when I left. The next day I went to a different dentist and they took care of my needs no problem. Also the information they gave me to follow up with another dentist was 100% wrong. When I called the numbers that were printed on the paper they gave me they were either disconnected or didn't apply to my needs. I'm not one to leave a bad review but this place was so wrong in every way people need to know.


StarStarStarStarStar Super friendly and knowledgeable  —    (Patient since 2021)

Thank you so much Anna for helping me with my insurance claim. Your promptness helped me have insurance claim help with my procedure and for that am so thankful. You are caring and honest and am so thankful for you.


StarStarStarStarStar Truly friendly and professional. I feel I recei... —    (Patient since 2021)

Truly friendly and professional. I feel I received a complete checkup without a push to have any changes to my dental work from my previous dentist. I am a satisfied patient.


StarStarStarStarStar I really haven’t had a problem there! I like th... —    (Patient since 2020)

I really haven’t had a problem there! I like the doctor and staff so far ! Getting partials a little nervous ,but so far so good !


StarStarStarStarStar Wonderful Service  —    (Patient since 2021)

My Husband has Dementia , everyone was so kind, gentle, sweet 💕 to him and I really appreciate that, also alot cheaper I thank you so much for that


StarStarStarStarStar Staff were amazing! Great customer care & serv... —    (Patient since 2021)

Staff were amazing! Great customer care & service. Friendly and knowledgeable. Painless, fast and gentle.


StarStarStarStarStar New Patient Visit  —    (Patient since 2021)

Great experience. Everyone was courteous and professional. They all made us feel welcome as a new patient.


StarNo StarNo StarNo StarNo Star Been a patient for 4 years and the last two app... —    (Patient since 2017)

Been a patient for 4 years and the last two appointments was so horrible. They can’t seem to keep staff. and they lost my scans for my bridge so the laboratory never made my bridge than call me back just to tell me I need to come back just to take another scan so now I have to wait more. time for the bridge wouldn’t recommend this place it’s just a headache after another


StarStarStarStarStar Great service! Staff was friendly, professional... —    (Patient since 2017)

Great service! Staff was friendly, professional, and made my experience very pleasant.


StarStarStarStarStar Got there without an appointment, had an extrem... —    (Patient since 2021)

Got there without an appointment, had an extreme pain . They still welcomed me and took care of the issue within an hour . My wisdom tooth came out clean and my wound is almost heal after 2 days . Thank you


StarStarStarStarStar Lives up to the name, the nurse that did my ext... —    (Patient since 2021)

Lives up to the name, the nurse that did my extras made me feel so comfortable that I really wanted to get work done. Im normally scared because I don't like pain but who does and the dentist Im going back to again. He knows what he's doing, I can tell from past confrontable experiences


StarStarStarStarStar Everyone has always treated me excellent. I'm s... —    (Patient since 2019)

Everyone has always treated me excellent. I'm sorry to say that i may not be coming back. What i understand that there is not much that can be done to my teeth to improve my teeth. I'm tired of holding back smiles because of my colored, damaged teeth. I'm the cause of the problem of my teeth, no one else. But if all you can do to watch some teeth to fall out, i can't. I'm going to see if something can be done somewhere else. Thank you staff for your kindness and what Dr. Patel has done to help up to know. God bless you all....Janet Wood


StarStarStarStarStar Just like the office name , every staff member ... —    (Patient since 2021)

Just like the office name , every staff member I spoke to was very friendly . Check in and out was fast and easy . The all office seems very clean and organized. Thank you , see you all soon


StarStarStarStarStar Very friendly, respectful and gentle technician... —    (Patient since 2017)

Very friendly, respectful and gentle technician. Gave me some information how to take care of my teeth better.


StarStarStarStarStar .. —    (Patient since 2017)

very good service....I will be back next time I have tooth issues. Jacqueline Willits


StarStarStarStarStar Everyone is always friendly and plea —    (Patient since 2018)

Everyone is always friendly and pleasant


StarStarStarStarStar Excellent service, very professional, and Frien... —    (Patient since 2021)

Excellent service, very professional, and Friendly,I will continue to recommend them to friends and family


StarStarStarStarStar Very professional and lively staff —    (Patient since 2018)

The Galleria staff was the most helpful, gentle and patient. And they brightened my day with laughter. I will continue attending this facility for all of my dental needs.


StarStarStarStarStar Best Dentist in the region. —    (Patient since 2021)

Best Dentist in the region.


StarStarStarStarStar The service was quick and easy. Thank you. —    (Patient since 2021)

The service was quick and easy. Thank you.


StarStarStarStarStar Awesome, great and friendly. Loved it for my ... —    (Patient since 2021)

Awesome, great and friendly. Loved it for my first time being there. Going to continue coming back for my dental needs.


StarStarStarStarStar Personable and Professional —    (Patient since 2017)

The young man who cleaned my teeth was personable and professional- made it a good experience! (consider giving him a raise to keep him around - it’s hard to find good employees.)


StarStarStarStarStar Very friendly staff. They’re patience and unde... —    (Patient since 2020)

Very friendly staff. They’re patience and understanding.


StarStarStarStarStar First time visit, definitely not the last one... —    (Patient since 2021)

First time at the office and it really felt like I’ve been going there for years. Super courteous personnel, found my forever dentist office!


StarStarStarStarStar REALLY Friendly Dental :))) —    (Patient since 2018)

Every time going to FD is like visiting old friends who also will take good care of my mouth.


StarNo StarNo StarNo StarNo Star Horrible felt rushed  —    (Patient since 2017)

Horrible very upset on how I looked when I left not happy at all I look crazy, look worse then when I came in


StarStarStarStarStar This dentist did a fantastic job on my sick too... —    (Patient since 2021)

This dentist did a fantastic job on my sick tooth and even lowered the price in dire times .


StarStarStarStarStar Happy Customer —    (Patient since 2020)

Accurate and Friendly service. I will definitely Recommend others.


StarStarStarStarStar  —    (Patient since 2020)

If you are looking for an excellent dental experience, I would highly recommend this place. The entire staff was friendly and accommodating.


StarStarStarNo StarNo Star They did a good job, but their communication co... —    (Patient since 2020)

They did a good job, but their communication could have been better.


StarStarStarStarStar Very friendly And my kids love it There. —    (Patient since 2020)

Very friendly And my kids love it There.


StarStarStarStarStar Friendly Dental is FRIENDLY!  —    (Patient since 0001)

Friendly Dental is exactly as the title says-friendly. Everything was extremely clean and I felt very welcomed. My teeth felt great when I left!


StarStarStarStarStar Highly Recommended —    (Patient since 2019)

Best experience ever at a dentist! Staff is more than friendly; more like family. Modern technology, painless. Expertise personified.


StarStarStarStarStar Always honest and through. Dr. Patel and his st... —    (Patient since 2019)

Always honest and through. Dr. Patel and his staff are very friendly and helpful!


StarStarStarStarStar I had a wonderful experience in the Galleria Ch... —    (Patient since 2017)

I had a wonderful experience in the Galleria Charlotte location. Rudy the assistant is very very knowledgeable, friendly, honest, helpful, a true person. I’ve never met any one like him who tells me honestly what’s wrong with my teeth and how to improve my cleaning or if one of my teeth needed an implant, etc. Rudy did my 5 tooth bridge . Every dentist n my friends told me my dentist did a great job on my front bridge. Rudy did it a few yrs ago. I went back cuz I want him to do my teeth again.


StarStarNo StarNo StarNo Star I’m hitting my limit with this dentist  —    (Patient since 2018)

The dentist is not only rude, condescending, and fails to listen but he didn’t explain how to care for my mouth after the procedure was over. Almost every interaction I have with him is negative and I’m considering leaving this practice as a result


StarNo StarNo StarNo StarNo Star Waited over 2 hours. Horrible communication,mer... —    (Patient since 2020)

Waited over 2 hours. Horrible communication,mercenary


StarStarStarStarStar Lives up to their name. —    (Patient since 2020)

Staff took great care of me. I have a small mouth with an extra bone on the bottom and they did their best to make sure my x_rays were as comfortable as possible.


StarStarStarStarStar The staff and dentists are very professional an... —    (Patient since 2017)

The staff and dentists are very professional and treat you so good. Love this place


StarStarStarStarStar From the time I walked in to the time I left, i... —    (Patient since 2020)

From the time I walked in to the time I left, it was an amazing experience. From the receptionist to the dentist and dental assistant, I felt very supported. I was nervous for my procedure and they took their time with me catering to my every nervous thought and need. Best dentist I’ve ever been to and I’m pretty picky.


StarStarStarStarStar The best I’ve ever been too. —    (Patient since 2020)

The best I’ve ever been too.


StarNo StarNo StarNo StarNo Star Unhappy  —    (Patient since 2020)

I didn’t know the setup of this office and I am so disappointed that I wasn’t told prior to my appointment. I went In thinking I was going to get what I was used to...which was xrays and general cleaning and from there whatever treatments needed thereafter. Nothing was done except numerous xrays and a run down total of what my treatment plan would cost. Three people played with my mouth to tell me what I had to pay. I literally just wanted the basics first and whatever else that I needed discussed later. I’m new to the area and if I had known this practice operated in this manner I would have went elsewhere. I will never return except if I have to sign my release of my xrays to another office.


StarStarStarStarStar The staff here was great. I enjoyed my visit —    (Patient since 2016)

The staff here was great. I enjoyed my visit


StarStarStarStarStar Amazing Staff —    (Patient since 2020)

Awesome job everyone! This was Joshua's first time at the dentist and he did an amazing job because all the staff made him feel comfortable. You guys are the Best!


StarNo StarNo StarNo StarNo Star I’d give this place 0 stars if they would let m... —    (Patient since 2020)

I’d give this place 0 stars if they would let me. You put me with a dental assistant in training . She was extremely annoying, didn’t know what she was doing and was flirting with the dentist the entire time. The only good employee you have there was the dental hygienist. The dentist was rude and had no bed side table manners . I will never return here . You guys should be out of business.


StarStarStarStarStar I didn’t have the best experience when I was sc... —    (Patient since 2014)

I didn’t have the best experience when I was scheduled for an extraction. I was there from 3:20-5:45 I had to wait so long and not once was I asked if I was doing okay. The dentist came in didn’t even say hello just gave me two options and that was it. I will NOT come back to this location again which is sad because this is the location me and my family have been going to for years. Then after my extraction ( which they have done before In the past) I asked for pain medicine to go home with they refused to give me anything and just told me to take Tylenol which I explained to them several times it didn’t work. The dentist didn’t treat me with the up most respect he treated me as if I wasn’t a patient needing meds after getting my tooth pulled. I was so upset that my mom demanded pain meds to go home with as well and the dentist still refused .I will not be back !!


StarStarStarStarStar I felt dismissed by the dentist. He didn’t addr... —    (Patient since 2017)

I felt dismissed by the dentist. He didn’t address the cavity that I have. Said he was too busy and also was not asked to make an appointment to have it fixed. He kept pushing me to get my wisdom teeth removed (which I asked about ) but didn’t address the cavity which I thought would need to be fixed first. I felt like he was too busy for me and he dismissed me quickly.


StarStarStarStarStar I was very pleased with Dental of Galleria Matt... —    (Patient since 2019)

I was very pleased with Dental of Galleria Matthews staff from the front end administration staff, management, technicians and dentist. My dental situation was swiftly looked after with great professionalism and care. I would highly recommend Friendly Dental of Galleria Matthews! For future dental needs, I will definitely return.


StarNo StarNo StarNo StarNo Star Very disappointed in the level of care that I ... —    (Patient since 2019)

Very disappointed in the level of care that I received when I was there to have my wisdom tooth pulled… Yes I know the molar in front of the wisdom tooth needed some work but since it had not started bothering me yet I was not prepared to also move forward with a root canal all I was there for was a wisdom tooth extraction… Dr. Patel kept on trying to push me to do both teeth trying to set the next appointment almost like up selling… When I told him no he proceeded with the extraction and I could tell just by the sound that he was also pulling on the crown in front of the wisdom tooth… He then said while pulling the Wisdom tooth that the crown Came off of the molar… And told me not to worry about it but he would just leave it off until I come in there to get that tooth repaired I told him I was not interested in having that repaired yet and for him to put the crown back on… The crown is back on now but now it’s starting to bother me… I wish he would’ve just left it alone I asked them not to mess with it


StarStarStarStarStar Very nice extremely caring and listen to all my... —    (Patient since 2018)

Very nice extremely caring and listen to all my fears and gave me options around not having this done I didn’t want like root canals. I love them !


StarStarStarStarStar They work well with me with getting me in ... —    (Patient since 2019)

They worked well with me with getting me in quick for a tooth ache that was bothering me really bad. I work with Dr. Jay and Ruby and they were both great with getting me the relief of pain that I needed. I would recommend them to everyone.


StarStarStarStarStar I highly recommend this place ! Very courteous ... —    (Patient since 2017)

I highly recommend this place ! Very courteous and professional!


StarStarStarStarStar The hygienist that cleaned my teeth also cleane... —    (Patient since 2019)

The hygienist that cleaned my teeth also cleaned them at the Rivergate location & she is so rough on my gums & jams the floss in between my teeth & it hurts. I get i had a little tarter build up (6 months between visits is standard) but it seems like she takes it out on you for not flossing as well as you should. I won't be coming back to Family Dental.


StarStarNo StarNo StarNo Star Unsatisfied new patient —    (Patient since 2019)

The tech taking my x-rays seemed very inexperienced. He was being coached through which buttons to push, etc. Ultimately, some of them had to be re-done, which was upsetting, as I like to get as few x-rays as possible to minimize exposure to radiation. When we finally got through that process they didn't even have time to clean my teeth because the hygienist was working with someone else, so I left having only had the exam. My dental experiences are seldom pleasant, but this one was below average.


StarStarStarStarStar I am so relaxed whenever I am at Friendly Denti... —    (Patient since 2016)

I am so relaxed whenever I am at Friendly Dentist, the front desk staff greets me as if I am there only paient, the dental staff do everything to make me so comfortable, the last time I almost feel asleep because I was so relaxed.


StarStarStarStarStar The only word I can think of would be GREAT! —    (Patient since 2018)

The only word I can think of would be GREAT!


StarStarStarStarStar The most prompt medical office I have ever gone... —    (Patient since 2017)

The most prompt medical office I have ever gone to. Awesome dental team!


StarStarStarStarStar I have always been treated wonderfully at this ... —    (Patient since 2015)

I have always been treated wonderfully at this clinic. Yesterday they even got me in early, which I very much appreciated.


StarStarStarStarStar Great dentist —    (Patient since 2017)

I have been going to Friendly dental for a couple years now and have always had the best experience. They are fast and friendly. I feel like I can trust them. This past visit, I was seen by Lindsay (from Indian trail office), the best hygienist I've ever had. She was very professional, yet personable, and knowledgeable.


StarStarStarStarStar Always a great experience here. Quick and effic... —    (Patient since 2016)

Always a great experience here. Quick and efficient. The assistant helping me was so kind!


StarStarStarStarStar Emergency visit —    (Patient since 2016)

This was an emergency visit on the Friday before Memorial Day. The staff fit me in without an appointment. They explained the options clearly and allowed me to make a decision. Well pleased with the visit.


StarNo StarNo StarNo StarNo Star The practice needs to be closed by the state fo... —    (Patient since 2016)

The practice needs to be closed by the state for Medicaid fraud.


StarStarStarStarStar Friendly Dental is awesome, from when I 1st wal... —    (Patient since 2017)

Friendly Dental is awesome, from when I 1st walk in there the customer service was greeted with a smile and service was excellent.


StarStarStarStarStar My first visit to Friendly Dental exceeded my e... —    (Patient since 2018)

My first visit to Friendly Dental exceeded my expectations. I followed my former dentist, Dr. Salone there. Thank you to all who made my visit a great one!!!


StarStarStarStarStar everyone was friendly & explained everything to... —    (Patient since 2018)

everyone was friendly & explained everything to me


StarStarStarStarStar I was given a appointment on the day of contact... —    (Patient since 2018)

I was given a appointment on the day of contact. I was pleased with the through examination on my first visit. All rny concerns were addressed using research gathered from my Dentist in Wilmington.


StarStarStarStarStar Staff was very friendly and professional.  —    (Patient since 2018)

Staff was very friendly and professional.


StarStarStarStarStar Good times —    (Patient since 2017)

awesome service and smiles


StarStarStarStarStar I love coming here. The name match the service... —    (Patient since 2017)

I love coming here. The name match the service.


StarStarStarStarStar Everyone was wonderful to deal with at he offi... —    (Patient since 2017)

Everyone was wonderful to deal with at the office. Everything was explained to me as we went along and I felt very comfortable. I didn't feel rushed to make decisions and my budget was considered when I was making these decisions.


StarStarStarStarStar I would heavily recommend to family and friends... —    (Patient since 2017)

I would heavily recommend to family and friends.A++


StarStarStarStarStar Staff was awesome. —    (Patient since 2017)

Staff was awesome. I have extreme dental anxiety and they did everything they could to help me relax. They took time to explain my dental plan. Very highly recommended.


StarStarStarStarStar My visit was great and i would recommend others... —    (Patient since 2017)

My visit was great and i would recommend others to visit there.


StarStarStarStarStar Great service, professionalism, and attention t... —    (Patient since 2017)

Great service, professionalism, and attention to detail.


StarStarStarStarStar I was very pleased with the way I was treated a... —    (Patient since 2017)

I was very pleased with the way I was treated at friendly Dental. I haven't had dental insurance in years so they didn't have an easy task with me. They didn't embarrass me and explained everything I would go through.


StarStarStarStarStar Friendly Dental gives great, prompt and profess... —    (Patient since 2017)

Friendly Dental gives great, prompt and professional service. My son had an incident on the playground at school that required prompt attention. Our usual location didn't have availability but referred me to their Galleria office. They took us right away. Thank you Friendly Dental.


StarStarStarStarStar Friendly office, back up the name. —    (Patient since 2017)

Friendly office, back up the name.


StarStarStarStarStar Friendly dental is kind and friendly. —    (Patient since 2017)

Friendly dental is kind and friendly.


StarStarStarStarStar Dentures —    (Patient since 2017)

The complete staff including Dentist were all professional, patient and friendly. Very comfortable setting. This was my first visit but not my last.


StarStarStarStarStar Great experience! Very nice staff, very caring,... —    (Patient since 2014)

Great experience! Very nice staff, very caring, front desk associate was very sweet and kind!!! Best dental office I've been to.


StarStarStarStarStar Best dentist office I've ever been to. The staf... —    (Patient since 2016)

Best dentist office I've ever been to. The staff is awesome, the dentist are amazing, and everyone is always cheerful and welcoming. They don't mind helping patients and their attitudes are outstanding.


StarStarStarStarStar Staff is polite, efficient and quick —    (Patient since 2016)

Staff is polite, efficient and quick


StarStarStarStarStar I have 2 tiny cavities and was shocked that you... —    (Patient since 2016)

I have 2 tiny cavities and was shocked that you would charge $150 each to fix. We are on a fixed income. I can afford $100 for both small cavities to be filled. Please let me know if you can fill these 2 cavaties for a total of $100.


StarStarStarStarStar Exceptional Service @ Friendly Dental  —    (Patient since 2017)

From the moment you walk through the door you are greeted with warm and pleasant smiles from Phe (Spelling) and Sally. I'm a new patient and they explained the discount program to me and answer whatever questions that you may have. I've had my initial x-rays and today a thorough cleaning. I've had an irrational fear of going to the dentist and all of my issues are easily resolved by the professionalism with every dentist and associate at the practice.


StarStarStarStarStar Communicates with understanding what needs to b... —    (Patient since 2017)

Communicates with understanding what needs to be done


StarStarStarStarStar Great service! —    (Patient since 2017)

Great service. Everyone was nice and very professional. Really helped to put my fear of the dentist at ease.


StarStarStarStarStar They didn't try to sale me a $300 toothbrush 😁 —    (Patient since 2017)

All of the staff was super friendly and very easy to talk with. Everybody was straight forward with what my needs were and they didn't try to sale me expensive items or procedures. Very pleased with my first visit and look forward to my next.


StarStarStarStarStar I have been going to this office for maybe arou... —    (Patient since 2016)

I have been going to this office for maybe around a year and I hadn't been to the dentist years before that! My first experience was questionable but only because I had so many issues that needed to be addressed, I'm sure it was overwhelming for all of us. Quickly the team made me a plan of action and it took off from there. Since then my life has completely been changed for the better. I can smile, talk without feeling cautious, laugh without having to cover my mouth in fear that someone would see my teeth, and eat pretty much anything without having pain constantly like I previously would. I can't thank them enough for working with me and helping me better my life. I am not afraid of going to the dentist anymore, I actually enjoy it! Thank you, thank you, thank you a million times for everything your office has done for me!


StarStarStarStarStar On my last visit to Friendly Dental of Galleria... —    (Patient since 2016)

On my last visit to Friendly Dental of Galleria, was a pleasant one. From the minute I walked in I was treated with a courteous professional staff. Everything was explained to me, and everyone was eager to assist me with questions regarding my dental treatment and payment.


StarStarStarStarStar  —    (Patient since 2017)

For years I have looked for a dentist office who actually cares about their patients, well I have found an amazing office!!! From my 6- year old to my husband and I we all love Friendly Dental!!! The staff there go above and beyond to make you feel comfortable and important. A big thank you to Joe who always had a big smile on his face to welcome us and guide us through the process!!! I highly recommend this office to everyone, if you are looking, look no further!


StarStarStarStarStar I was absolutely please with my service at thi... —    (Patient since 2017)

I was absolutely please with my service at this location an looking forward to completing my treatments here. Ryan an his staff was very professional at explaining any concerns you may have.


StarStarStarStarStar I always have a pleasant experience at this off... —    (Patient since 2015)

I always have a pleasant experience at this office and the staff is very friendly and responsive.


StarStarStarStarStar The experience was over the top fantastic! I ho... —    (Patient since 2017)

The experience was over the top fantastic! I honestly felt like the staff there cared! Compared to my last dentist y'all are amazing! Fantastic work, Environment, Staff, and time! Y'all really put the "Friendly" in "Friendly Dental! 1 Billion Stars out of ten!


StarStarStarStarStar I came in with a bad tooth that needed to be pu... —    (Patient since 2017)

I came in with a bad tooth that needed to be pulled and I had talked to dr Salone about what was going on. She took X-rays of the tooth looked at it and new it needed to come right on out! She was very gentle and very informative on what was going to happen and everything she was going to do. Honestly one of the best experiences I've had when going to the dentist.


StarStarStarStarStar Your service is exceptional. The name fits perf... —    (Patient since 2017)

Your service is exceptional. The name fits perfectly. Had to change office but same service quality


StarStarStarStarStar The BEST office I've been to thus far! —    (Patient since 2014)

The BEST office I've been to thus far! The atmosphere and the employee's are awesome! They're understanding, efficient, and most of all FRIENDLY! :)


StarStarStarStarStar GREAT VISIT AT FRIENDLY DENTAL! —    (Patient since 2016)

GREAT VISIT AT FRIENDLY DENTAL!


StarStarStarStarStar  —    (Patient since 2017)

Very professional staff! I highly recommend this place to my friends and family.


StarStarStarStarStar I had an excellent experience - I have always d... —    (Patient since 2016)

I had an excellent experience - I have always dreaded going to have my teeth cleaned (So much that I did not go for like 5 years!) but Victoria Kovtun is an excellent hygienist who thoroughly cleans while keeping the cleaning experience comfortable! Thank you


StarStarStarStarStar Good customer service with attention to detail. —    (Patient since 2017)

Staff was all attentive and helpful from the time I entered the office. Hygienist and dentist alike seem well trained and had excellent bedside manner. Very focused on keeping equipment sterilized, as everything was wiped down as soon as it was used.


StarStarNo StarNo StarNo Star Disappointed —    (Patient since 2016)

I recently moved to this area and was surprised at how long I had to wait between being initially seen, getting X-rays to finally having hygienist come for basic cleaning. Although X-rays were thorough, my cleaning was painful, even though I was not experiencing pain prior to visit and was told I had 6 cavities (not visible) but only through X-rays! Very very upset and getting second opinion because this is not what I expected. Possibly one or two but never 6!! I take care of my teeth and use good oral hygiene products.


StarStarStarStarStar I enjoy the flexibility your office offers when... —    (Patient since 2014)

I enjoy the flexibility your office offers when scheduling and making a mother with 3 small children welcome in your office. As I do understand why we see a different dentist every time we come in for an appointment, please always be selective when hiring a temporary dentist.


StarStarStarStarStar The entire experience was excellent. My dental... —    (Patient since 2016)

The entire experience was excellent. My dental hygienist was great. She was very informative as she went about her work.


StarStarStarNo StarNo Star Hate to knit pick but Francisco failed to intro... —    (Patient since 2016)

Hate to knit pick but Francisco failed to introduce himself. X-rays did not go well, had to take extras.........Is Francisco in training? If so then I understand. Left in chair alone for extended periods with no explanation. Television is annoying. Dr. Sloane found several issues but that is my fault. I expected a cleaning but only got a detailed exam (which I needed). Could have been better but it wasn't terrible.


StarStarStarStarStar Friendly, professional and caring staff —    (Patient since 2016)

Friendly, professional and caring staff


StarStarStarStarStar Tia Bynes  —    (Patient since 2016)

The staff at Friendly Dental were AMAZING!!!!!! Dr. Sloan was the best dentist that I've encounter. She was professional and just a joy to be around. I had 3 extractions and I didn't feel a thing!!!! I would and have recommending Friendly Dental to my entire family!!!!


StarStarStarStarStar My dental hygienist was awesome!!! —    (Patient since 2014)

My dental hygienist was awesome!!!


StarStarStarStarStar Thank you for doing a good job and work with me... —    (Patient since 2016)

Thank you for doing a good job and work with me on finance. Melissa Macdougall


StarStarStarStarStar Always a pleasure!  —    (Patient since 2015)

I always enjoy coming to Friendly dental. Its convenient, quick and of course friendly. My only suggestion would be for the office staff to get there on time, its not a good look when your patients are there before you are. I wasn't really greeted yet asked if i had an appointnent, umm no late office person im sitting here waiting on you for my health! Lol


StarStarStarStarStar It was a really great experience, I felt really well taken care of!... —    (Patient since 2016)

It was a really great experience, I felt really well taken care of!


StarStarStarStarStar I was treated with respect and kindness,the entire staff was awesome. The dentist was carrying and... —    (Patient since 2016)

I was treated with respect and kindness,the entire staff was awesome. The dentist was carrying and gentle.They are relaxing and fun to be around,so love that.


StarStarNo StarNo StarNo Star The front desk staff was pretty friendly not very personable.... —    (Patient since 2016)

The office was nice and very clean. The front desk staff was pretty friendly although, not very personable. The dentist himself was very blunt and not really sympathetic. There is a little language barrier, which makes it hard to communicate.


StarStarStarStarStar Comforting and warm. The staff was very pleasant and accommodating at the last minute. Explained e... —    (Patient since 2016)

Comforting and warm. The staff was very pleasant and accommodating at the last minute. Explained every step and I left willing to come back.


StarStarStarStarStar Friendly Dental —    (Patient since 2016)

Their name says it all and thats just what you will get. My first time was on saturday the 28th and I love them all..If I dint atay so far I would make them my dental home..


StarStarStarStarStar From the minute I came through the door I felt the presence of a family unit. The front desk staff... —    (Patient since 2016)

From the minute I came through the door I felt the presence of a family unit. The front desk staff was very helpful and very professional. I did not have to wait to be seen by the dentist, the examination areas clean, the hygienist was very professional with a calming tone of voice, which helped me to relax. Thanks to your friendly staff I can't wait to return. Thanks Yvonne Stultz.


StarStarNo StarNo StarNo Star I was scheduled to have three teeth extracted and a teeth cleaning when it was all said and done ... —    (Patient since 2015)

I was scheduled to have three teeth extracted and a teeth cleaning when it was all said and done I received only a teeth cleaning and one tooth extracted. By not having everything completed in one visit will double my down time and affect my work schedule.


StarStarStarStarStar  —    (Patient since 2016)

Really nice & pleasant visit, great welcoming to awesome care, will recommend it anytime,,,


StarStarStarStarNo Star Visit 3/31 —    (Patient since 2015)

While I was given a regiment to follow for the first week post op, I would like to know when I could continue a normal diet and if I could have a follow up to make sure I am healing correctly. The visit overall was very good and there was minimal pain. The Dr who completed my procedure was polite and knowledgable. He let me know how much longer for each tooth and for that I thank you.


StarStarStarStarStar I had a front tooth crown that was loose, about to fall off —    (Patient since 2016)

I had a front tooth crown that was loose, about to fall off. He told me he could not put it back in temporarily and it fell out that night. It was extemely traumatizing for me. Thank God, I was able to go to a different office that did and it's just fine a week later. So I won't be going back.


StarStarStarStarStar Appreciate the friendly, understanding staff. —    (Patient since 2016)

Appreciate the friendly, understanding staff.


StarStarStarStarStar Amber was great. She took all my Schedulling conflict calls adn made it easy to rescheudle.  —    (Patient since 2015)

Amber was great. She took all my Schedulling conflict calls adn made it easy to rescheudle.


StarStarStarStarStar Friendly dental —    (Patient since 2016)

Everyone was so kind. Made sure I was comfortable at all times.


StarNo StarNo StarNo StarNo Star This visit was to be taking care of per Adam,to seeing how he is no longer there.. —    (Patient since 2015)

This visit was to be taking care of per Adam,to seeing how he is no longer there...it's no surprise. After my visit, I was told that everything was good and did I want to schedule my next 6 months check up. Told them to text me, she told me okay and everything was good. Walked into the lobby and then my name is yelled and I'm questioned about my insurance by a lady who knew the situation that previous happen when Adam was there and knows exactually what was said to me about and the free cleaning. The original dentist that was there is no longer there, nor the hygienist. Seems that this office can't get things in order to handle their clients needs. Hopefully with the new manager, dentist and dentist assistance this office can take care of getting their clients needs meet and they are not waiting longer than told. Very disappointed that I feel my needs were not meet in the beginning...18 weeks wait on partials due to a week and a half them sitting on the back table in your office.


StarStarStarStarStar Dr.z and Amber were both terrific  —    (Patient since 2015)

Dr.z and Amber were both terrific


StarStarStarNo StarNo Star It would have been better to have the dentist show me my cavities on the x-ray.  —    (Patient since 2015)

It would have been better to have the dentist show me my cavities on the x-ray.


StarStarStarStarStar The building was too cold. —    (Patient since 2015)

The building was too cold.


StarStarNo StarNo StarNo Star No Value for My Time —    (Patient since 2015)

I don't like that I had to sign a form agreeing to value the dental office's time, but they don't have to value mine. If lunch time is from 1-2pm, why would they schedule a patient for 2pm knowing they won't start on time? I waited half hour for them to come get me, another 30 mins for an exam. By the time the hygienist started on my cleaning, it had been 1hr 15 mins past my appointment time. She has been working on another patient, but if I was the first appointment after lunch, why wasn't I taken care of first so I could get out of there? The dental assistant seemed like she was new.


StarStarStarStarStar The team at Monroe was very considerate —    (Patient since 2015)

The team at Monroe was very considerate. They took great care of me when I had to wait to see the dentist.


StarStarStarStarStar Your "front staff" personnel were terrific! Knowledgeable, friendly and caring! This was an... —    (Patient since 2015)

Your "front staff" personnel were terrific! Knowledgeable, friendly and caring! This was an unscheduled, emergency visit (GPS took me to the wrong location) but what a blessing that we found YOUR dental practice... I will be returning in 6 months with Christian. Also dental assistant (much more "serious" but showed concern) and the male dentist (didn't get his name) was simply great. Thank you, thank you, thank you!


StarStarStarStarStar que me no hagan esperar mucho tiempo —    (Patient since 2015)

que me no hagan esperar mucho tiempo


StarStarStarStarStar Fees for services are somewhat higher for partials —    (Patient since 2015)

Fees for services are somewhat higher for partials


StarStarStarStarStar A lot to offer in a small office! —    (Patient since 2015)

All of the dentists/assistants who worked with me in the back were wonderful! I appreciate their friendliness, consideration and respect towards me. Also, I admire the sophisticated equipment and technology that Is used In treatment. This was only my first visit, but I hope my future visits are the same and better. I really liked Dr. Castillo's treatment and care. Thank you.


StarStarStarStarStar Everyone, I mean everyone was super nice. You came highly recommended to me, and I can see why —    (Patient since 2015)

Everyone, I mean everyone was super nice. You came highly recommended to me, and I can see why. You went above and beyond your call of duty. God bless each and beyond everyone of you. Thank you!!


StarStarStarStarStar Awesome team! Felt relaxed and welcome. Very comfortable  —    (Patient since 2015)

Awesome team! Felt relaxed and welcome. Very comfortable


StarStarNo StarNo StarNo Star Aggressive hygienist —    (Patient since 2015)

She was way to aggressive with picking my teeth, they still hurt. No need to rush if I'm paying you.


StarStarStarStarStar i dont like dentist, but i really loved this place. i have already told 3 people about your office  —    (Patient since 2015)

i dont like dentist, but i really loved this place. i have already told 3 people about your office


StarStarStarStarStar Everyone was really professional and very kind. Thank you for making me feel very comfortable —    (Patient since 2015)

Everyone was really professional and very kind. Thank you for making me feel very comfortable. I appreciate the care I received from the dental staff and am very pleased with my dental work performed. Thank you for helping me to understand clearly what my dental treatment needs are. :)


StarStarStarStarStar I really appreciated that dr. Gonzalez took the time to explain what was this suited for my kneeds —    (Patient since 2013)

I really appreciated that dr. Gonzalez took the time to explain what was this suited for my kneeds


StarStarStarStarStar The Best Office in Charlotte —    (Patient since 2014)

Friendly Dental Galleria is by far the best office I've been too! I absolutely love the services, great work, and atmosphere overall!


StarStarStarStarStar GREAT PLACE! —    (Patient since 2015)

FRIENDLY STAFF, JUST LIKE THE NAME! GREAT EXPLANATION OF INSURANCE COVERAGE AND DENTAL EXAM. HAPPY TO HAVE IT SO EASY AFTER NOT BEING AT THE DENTIST FOR YEARS!