Reviews

Everyone was great! They made me feel comfortable and confident in their recommendations for treatment.

Jan 17, 2020

I've been going to this office for the past two years, and every 6 months there is a new doctor. I'll probably be looking for a new dentist. Somewhere with a more stable environment.

Jan 15, 2020

My experience was great! I look forward to my future appointments. The staff is very professional and the environment is cleanly.

Jan 6, 2020

As a newcomer to the area and in need of quality dental care, I feel confident that I made a good choice by going to Friendly Dental of Durham.

Dec 20, 2019

Very friendly; informative; patient; effective;

Nov 17, 2019

One of the best dental places in

Sep 22, 2019

Friendly Dental is awesome. From the front staff to the Dr Morrison they were very welcoming and informative. I will definitely go back and recommend to everyone I can.

Sep 13, 2019

Unfortunately I had a very poor experience yesterday. The hygienist was working in my mouth, then typing on the computer with her gloves on, then going back into my mouth without changing gloves. I felt disgusted the entire time by lack of awareness into how unhygienic this was. She also did not speak to me during the entire session, making the situation even more uncomfortable. Please provide your staff with additional training regarding hygiene practices so this does not happen again with another patient, as this is a very high infection risk.

Aug 28, 2019

I had never been to the dentist much as a child due to fear and most of my adulthood. I went in to Friendly dental and it was just that, friendly! They made me feel comfortable in which removed the fear and anxiety of seeing a dentist. I am now a regular patron of the business!

Aug 13, 2019

Great experience. Everyone is so nice and friendly. Never had a bad experience.

Aug 8, 2019

Great staff, but high turnover over the past 2 years makes it difficult to establish any long lasting trust or rapport which I would prefer.

Aug 6, 2019

Courtesy, cost and efficiency: From the moment I called the office it was courtesy all the way, the Front Desk staff were friendly. I was immediately offered a discount and they made good on that offer when I showed up at the office. No bait-and-switch, no convoluted pricing -- just an affordable upfront cost AND a Payment Plan that made all the difference in the world. Finally, the Dentist is effortlessly efficient. She has a firm touch and friendly without shortchanging the dental expertise/experience for which I came.

Jul 25, 2019

The people I sawthere were great very well educated as well

Jul 24, 2019

This was a horrendous experience.

Jul 20, 2019

Your Staff was "BLAZIN & AMAZIN"!!! They were Personable and Professional. I felt perfectly taken care. As a matter of fact, I'm looking forward to my next appointment!

Jul 18, 2019

I gave your practice info to my daughter because she and my grandchildren can all be seen. Making the dentist so much easier for her.

Jun 14, 2019

From the front desk to the back with dr. Morrison and September, the service was excellent. Was my 1st visit for a cleaning. Very thorough and professional. Looking forward to getting my fillings soon.

Jun 5, 2019

GREAT environment, with professional staff that made me feel extra special. Thank you Friendly Dental😀

May 23, 2019

Your online presence is great! Your automated email system is a great reminder to let us know that we have our appointments coming up!

May 20, 2019

I really loved how they could get me in so quickly, they certainly knew what they were doing. It was quick, easy and painless.

May 17, 2019

Great, personable staff. Super professional and great with children!

May 16, 2019

Throughly enjoyed my visit! It was a very friendly and welcoming environment.

May 6, 2019

Every time I come in for an appointment the staff treats me just great. The care I've received has been 100% terrific! I will always recommend Friendly Dental because everyone there is very, very friendly.

May 1, 2019

Everyone here is very sweet and understanding. They're very clear about what they're doing, what is going to happen, etc.

Apr 18, 2019

5 stars!!! You guys are great!

Apr 10, 2019

Very fair value. The staff does change but regardless of who is cleaning my teeth, I can trust that the job is done with my satisfaction and theirs as well. I have been to many local dentist, and this facility and staff is very competitive with them all.

Apr 4, 2019

I’ve been taking my kids here for about 2 years. The dentist is usually great. It our last visit was yesterday and wasn’t the best. We saw a new dentist, and the dental hygienist had a poor attitude. Although she was pretty informative, it came off as a lecture to my 9 year old about things he isn’t doing correctly. The doctor came in and was very nice. Hopefully it was just a bad day and not a sign of things to come, because if so, I can take my family elsewhere.

Apr 2, 2019

All staff were friendly and very knowledgeable about oral health. I felt extremely comfortable with all members of the office staff.

Apr 1, 2019

Had a great visit with great service

Mar 20, 2019

Overall experience was excellent.

Mar 5, 2019

I’ve been going to Friendly Dental for several years and always have a great experience! The staff is very friendly, makes scheduling & visits quick and easy, and does a great job at addressing any concerns I have.

Jan 29, 2019

You helped me and brother alot, thank you.

Jan 22, 2019

Great,very helpful and very understanding. Me

Jan 22, 2019

So fantastic! They were wonderful and patient with my mother who has dementia!!! I almost gave up but they were very encouraging for me to stay the course and complete the extractions! Thank you again!

Jan 11, 2019

Friendly Dental lives up to its name. The staff, hygienist, and Dentist are all serious about their job. They are thorough and do care about their clients.

Dec 28, 2018

Favorite dental experience, and that is saying something. I love the person who usually works the front. She is amazingly kind and helpful. The dentist I had this time was a wizard, fast and pain free. The hygienist managed to keep it pain free too. Like what?! Anyway. I have had to spend A LOT of money on dental stuff in the past year because the horrible healthcare system in America (go to the Dentist kids, you will regret it if you don't)... but Friendly Dental has supported me through the process and helped me with budgeting. I actually feel like they care, and that is something that is hard to find.

Dec 20, 2018

Very timely and Tasha was outstanding.

Dec 18, 2018

The staff is very friendly and comforting. The staff is very informative and prompt as well. I highly recommend this office for dental care! I am 33 wks pregnant and they handled me and my anxiety off an extraction very well. This will be my dentist for as long as they will have me as a patient!

Dec 17, 2018

Yall are awesome and very friendly! New doctor is very courteous and professional!

Dec 14, 2018

I am very pleased with every area of service. Everyone is gentle, caring and thorough.

Dec 5, 2018

Gave an estimate over the phone and then told me the insurance was verified when I went in for the appointment. At the end of the appointment, I found out the matter was actually not resolved with insurance company and that I have to follow-up with the dental office to ensure they follow through with the matter I asked about several times prior to my initial appointment. In the meantime, I will have to go without a dental device I need because half of the necessary procedure was completed.

Nov 14, 2018

These people live up to their name! I'm an extremely anxious person and I started crying when I found out I had a cavity. The staff were nothing but friendly and calming the entire time. The experience could not have gone better and I would recommend them to anyone.

Nov 1, 2018

New dentist was amazing, hope he stays around as long as Emily has. He was friendly as soon as we walked in the door. Very detailed with information. Also a veteran, which our family loves veterans!

Oct 10, 2018

The staff at friendly dental are friendly and professional. The results of my treatment were excellent. If you need a dentist, I would not hesitate to call Dr. Pooja.

Oct 6, 2018

I wish that a cavitron was used instead of only hand scaling.

Sep 21, 2018

Friendly Dental helps me know how to keep my teeth great and show and have great customer service skills also

Sep 19, 2018

Very satisfied with the overall treatment at Friendly Dental one thing that could be worked on is that staff could discuss your plan of treatment a little confidentially and more quietly; my treatment plan is not everyone's business.

Sep 11, 2018

Great atmosphere, staff is very professional and friendly. They give you the best advices and make you feel comfortable.

Sep 1, 2018

Very friendly and professional... had two visits one day after the other And it was jus an overall great experience.

Aug 23, 2018

I love the service from the time of entering to leaving. The dentist makes sure you have the best possible advice to a healthy mouth journey. Would and have recommended.

Aug 10, 2018

Incredible staff! They are very good about explaining what is going on and making sure the patient is comfortable throughout the visit. I would (and have) recommend them to anyone I know looking for a new Dental Office

Jul 27, 2018

My dental assistant, Kristina (I believe her name was), was amazing. She made me feel so comfortable and answered every question I had. It had been years since I had been to the dentist and she didn't make me feel ashamed or anything like that!

Jul 16, 2018

The Friendly Dental of Durham is really friendly!! The staff and dentists were very curteous, professional, and showed a lot of caring to me during my dental care visit.

Jun 29, 2018

Too pushy with referrals looking for another dentist

Jun 27, 2018

Efficient, quality, comfortable service. They move right along and don't keep you waiting. In & out in 30min for a cleaning. The front desk is great at helping you understand your dental insurance and what that means for your appointments. They've been excellent.

Jun 19, 2018

Staff was very friendly and kind. I had my first dentist appt here yesterday and they made me feel very comfortable.☺

May 11, 2018

Very friendly, upbeat, efficient, I would recommend Friendly Dental

Apr 26, 2018

This is easily the best dentist I have ever been to. There isn't a lot I'm afraid of more than going to the dentist, but my teeth were in bad shape and I needed to go in. They have been incredibly nice and are very professional with the problems that I have, past dentists have not been very nice, constantly talking down to me with the problems that come up. But they have been very professional, instead of talking down to me, they have just said "This is what we need to do, and this is what we recommend based on what we see", and will answer any questions or concerns I have. Nothing but friendliness and professionalism. If you're like me and are afraid of the dentist, come to this office, you will not be afraid anymore!

Apr 26, 2018

I waited less than 5 minutes after arrival and that was scheduling a last minute appointment. All of the staff is quite knowledgeable, very patient and kind! They also all work well together.

Apr 10, 2018

I had a very good experience with Dr Munson, and her assistant, but the last visit, for my tooth extraction, was very traumatic. Both the assistant, and Maheshwary, were brutal in the handling of my mouth, and horrible in communicating with me. I was in tears, and felt ignored. And they did not even continue the gas, on the most excruciating part. Plus, my crown they had to replace, is not fitted right; nor is the filling they did. Those are the two that hit first, every time I close my mouth, which obviously, needs fixing.

Apr 7, 2018

Really wish a dentist would stay as long as the front desk staff does. Its a revolving door. I will not be returning to see the new dentist. She was hard to understand, hard to communicate with, made the remark to be careful not to let my child fall out of chair, while I'm sitting right next to her. Then when it was time to clean my teeth, she did it instead of Melanie. My mouth was literally bleeding after her cleaning, that has never happened with Melanie cleaning my teeth. Please hire another dentist.

Apr 7, 2018

Staff are very knowledgeable, professional and patient oriented. They go out of their way to make the patient comfortable and their techniques reflect the same.

Mar 22, 2018

Friendly Dental is the most professional, no nonsense dentist office. They really know their stuff.

Mar 22, 2018

To me Friendly Dental is a fantastic dentistry that gives me great service as soon as I walk in the door. I have gladly recommended them to a lot of people and if they do not try Friendly Dental they are missing out on great employees that give great service

Mar 16, 2018

Fantastic! Friendly Dental of Durham was a great experience. The front desk staff, the technician, hygienist, and Dentist were all professional, kind, and courteous. I am glad I found them.

Mar 13, 2018

I really enjoyed coming there because you was so professional and courteous

Mar 8, 2018

I had a very good experience there. The first time I went to get my teeth cleaned at any dental office and they cleaned them that visit. Very satisfied with their service.

Mar 3, 2018

I was very pleased with the care my husband and I received. The staff and doctor are great!

Feb 27, 2018

After not receiving dental care for over 9 years I made an online appointment at Friendly Dental they were very prompt in making my appointment. The staff was professional and courteous. The Hygienist was fast and professional as well as the Dentist. They explain things very thoroughly and my experience was great, this will be my new Dental home for sure. I highly recommend Friendly Dental!!

Feb 22, 2018

I don't always look forward going to the dentist and I have not been in a very long time. However when the need arises to go such as in the case of a bad tooth, I must say that you guys reassured me in taking all preventive measurements in order to get me back on track. Thanks, See you soon, Todd

Feb 8, 2018

I have been doing to Friendly Dental of Durham for about a year now and I absolutely love it, They staff are extremely friendly, up-to-date, and on time.

Jan 31, 2018

They were kind. They were very attentive, and caring. Very quick I might add also. Over all just GREAT...

Jan 31, 2018

The staff was very knowledgeable and caring. The whole experience was a positive

Jan 23, 2018

very professional and personable i was glad to finally find a dentist that was empathetic and planned out exactly the treatment i would need.

Jan 23, 2018

I’m usually nervous about my dentist appointments but they made me feel comfortable and understand my treatment.

Jan 20, 2018

Everyone is very courteous. They will work with your schedule.

Jan 14, 2018

Professional attitude. I was nervous, but I was made to feel comfortable because of an friendly attitude.

Jan 12, 2018

Everyone I encountered in office was very friendly and informative. I would DEFINITELY recommend Friendly Dental of Durham to anyone who asks. It was a very interpersonal experience as soon as I walked through the door. I was particularly appreciative of the advice I received from the staff when inquiring about a cosmetic procedure. Everyone gave me their honest opinions, alternatives, pros and cons, as well as suggesting things I haven’t even thought of. Overall, I felt everyone had my best interest during the duration of my appointment and I’m actually excited to go back…. Said no one ever!

Jan 9, 2018

Best Dental Experience ever!!

Dec 21, 2017

Good customer service ,excellent patient care everyone was so friendly and welcoming

Dec 20, 2017

I had not been to the dentist is over 8 years so I was concerned about my visit. Everyone was great and helpful.

Dec 16, 2017

I really love the atmosphere, professionalism and staff personality. They made sure they explained everything that they was doing. Also, enjoyed my conversation with the gentleman forgive me can't remember his name. He was the only guy anyway and Lauren conversation was intriguing as well. The entire staff customer service was superb.

Dec 13, 2017

I really appreciate how quick you all are! No waiting around here - very efficient & friendly.

Dec 5, 2017

Already recommended someone.

Dec 2, 2017

I enjoyed the services, yet the receptionist was a little different. She continuously repeated things after I was asking for clarification. I needed yes, no answers, but she prsented a lot of gray area and it was repetitive.

Nov 15, 2017

First visit with this dentist, everyone was great!!!!!

Nov 9, 2017

Friendly staff. Made me feel confident in the service they provided. Good atmosphere for a dental.ofdice.

Oct 18, 2017

Easy through service and easy to get an appointment

Oct 18, 2017

From front desk to patient room outstanding service.

Oct 14, 2017

Friendly service, professional staff, reasonable charges.

Oct 5, 2017

I have the best staff in this office. Everything is very clean, always on time, everyone is happy, enjoy the conversation and explaination the service they provide. Very professional work and high capacity of doctors. Thank you.

Sep 21, 2017

From the front desk to the assistant Trevor! The Hygenist! Great office!!!

Sep 17, 2017

Very knowledgeable and Friendly staff. Great office!

Sep 8, 2017

Beautiful staff. I felt safe and comfortable the entire time I was there. Staff extremely nice and welcoming.

Sep 2, 2017

Dr. Munson took the time and effort to explain everything, show me pictures, and even tried to save me money. A great setting and very convenient location as well. I highly recommend Dr. Munson!

Aug 31, 2017

Great customer service and dentistry!

Aug 17, 2017

This was a good experience for my children. The staff were a very kind and helpful. We look forward to our follow up visits.

Aug 8, 2017

I'm very happy with the level of service provided along wth an attentive and courteous support staff. Brought my 8 & 5 year old here for their scheduled cleaning and checkup as well.

Aug 3, 2017

Our expetience, my husband and I, with Friendly Dental in Durham was very pleasant. All staff are very friendly, courteous, and attentif to your need. The waiting time is very short if any. The service is effective and efficient. I would recommend their service to any friend. Thank you :-)

Jul 22, 2017

Best dental office I've been to all the staff are professional and friendly

Jul 20, 2017

Great staff...very friendly and professional. I am new to NC and had a tooth infection, called office and was seen same day. Procedure was also done same day. The staff was AWESOME !!! The right hand knew what the left hand was doing. I had a small anxiety attack and the dental assistant put on some music and calmed me down. I would recommend Friendly dental group to any and EVERYBODY!!!!

Jul 18, 2017

Professional, caring and highly competent staff. Dr. Munson and clinical staff saw me emergently as a new patient. I was treated with kindness as well as prompt dental care.

Jul 13, 2017

The staff was extremely courteous and attentive! I got the sense that the staff really cared about my oral health, as they were very thorough with the cleaning and exam, and you could tell everyone from the front office to the doctor wanted to do a good job and make their patients feel welcome (especially Emily!). Also, the office has all modern equipment and was very comfortable and clean.

Jul 7, 2017

Friendly, professional service.

Jul 1, 2017

The staff was friendly, patient and all around awesome! All questions and concerns were answered thoroughly by the staff. I actually felt welcomed to be there. I also enjoyed being able to watch TV while getting my teeth cleaned.

Jun 29, 2017

Staff is super friendly, helpful, and knowledgeable. I always have a great experience there and would recommend Friendly Dental to all of my friends and family.

Jun 28, 2017

AGreat DentistEveryone in this office are greatest!!! I was scared out of my mind,because of other bad dentist experience, but the name friendly dentist is exactly what they are.

Jun 16, 2017

I was very happy with everyone who assisted me in my first visit to Friendly dental. I have had some issues that I wanted addressed, and they provided me options, without pressure on any one option. Staff was very accommodating, and I look forward to working with them all again soon!

Jun 14, 2017

Great service by everyone. I definetly recommend.

Jun 9, 2017

The people are every friendly. They work with you on all things.

May 26, 2017

Friendly staff. They knew I was anxious and took great measures to make sure I was comfortable

May 17, 2017

Very friendly associates. Dr. Abbott was very nice and made me feel at ease during my extraction. I was very pleased with my first time visit and will definitely be back. The office associates were very kind and made sure I was at ease with my visit.

May 7, 2017

Like to come and find a professional team and feel welcome

May 5, 2017

Love the service from start to finish!

Apr 7, 2017

Staff at Friendly dentist are very nice to work with and provide great service

Apr 7, 2017

I like have online service. Online is quicker to get you respond back.

Mar 29, 2017

The team is always friendly and helpful. I always feel comfortable and at ease when I am here. I feel like I have true professionals providing my care.

Mar 17, 2017

It was wonderful experience

Mar 11, 2017

Just Love it there it was easy Emily was great

Mar 1, 2017

I was very appreciative that all stages of treatment were explained to me!

Feb 15, 2017

I had an examination and tooth extraction and was a new patient coming through the door. In and out in just over an hour!!! Everything was explained to me and I was made completely comfortable and did not feel rushed or pressured. The entire staff was knowledgeable and helpful. Day two of extraction and still feeling no pain. Thank you so much.

Feb 8, 2017

Really appreciate your getting me in on short notice referral fm Delta Dental. Also appreciate your doing temporary fix to get me home for permanent fix Thank you so much. Tom Kumpf.

Jan 27, 2017

Everything was very good. Just need to figure out how to proceed.

Jan 6, 2017

Great staff, hygienists, and Doctor. Thank you!

Dec 23, 2016

They are very good and did great job.

Dec 21, 2016

My experience was only OK. The Dentist gave me a couple options, mentioned she was going to check on the insurance, but never came back to see if that was what I decided (to move forward with the referral). I am currently in pain, and am not real happy of the thought that I will be until I can see the oral surgeon. Their first appointment was 2 weeks away, and only a consultation. I don't know if there is anything that could be done for the pain, but was not given that option. I wanted to establish a dentist at your office, but am left not being sure that I should. There was no mention of scheduling a cleaning, or a followup either.

Dec 16, 2016

Very impressed by the friendly, professional, and caring staff and spotless office.

Dec 10, 2016

Always amazing service and reasonable prices at Friendly Dental which isn't always the case when you don't have Dental insurance. The office is new and updated with TV's in every room and I was in and out for my cleaning in only 30min. The staff is excellent as well 😀. If you are looking for a high quality dentist in the Southpoint area, definitely visits Friendly Dental!

Nov 18, 2016

Very professional and warm!

Nov 18, 2016

I really like Dr Byrne. She is extremely professional and knowledgeable. She and the rest of the staff are friendly and kind. They make a genuine effort to make you feel comfortable.

Nov 18, 2016

Everybody was very polite and sweet and took there time and made sure everything was done right and I left ok. Great office and will definitely be back.

Nov 9, 2016

Truly friendly environment. They are who they say they are and it was very professional the way they treated me. Doctor is nice, sincere and friendly.

Oct 31, 2016

The whole team was very nice, supportive & just down right awesome. They have affordable prices. I recommend anyone that seeking any dental needs to come here. Yes I will be coming back.

Oct 31, 2016

Did not clean my teeth as promised and charged the money..so sense who to talk to the customer.

Oct 7, 2016

I LOVE EVERYONE AT THIS OFFICE!!!! My grandfather was a dentist and my whole family worked in the office, so by default I am super picky when it comes to dentists offices. The staff here always goes above and beyond my expectations every single time and I gush about them every time I visit. I ended up moving 30 minutes away but my husband and I still make the drive because we both love the service and care that we receive here.

Oct 1, 2016

A great practice with friendly people. A modern facility that can handle all your needs.

Sep 16, 2016