Frederick Internal Medicine and E

Star Star Star Star Star 549 Reviews

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Reviews

StarStarStarNo StarNo Star I love my doctor, but the wait times are way to... —    (Patient since 2020)

I love my doctor, but the wait times are way too long and the office seems to have a huge turnover.


StarStarStarStarStar Excellent service by doctor Shah. Compassionat... —    (Patient since 2020)

Excellent service by doctor Shah. Compassionate and caring for my health.


StarStarStarStarStar Friendly, knowledgeable, efficient staff.  —    (Patient since 2020)

Friendly, knowledgeable, efficient staff.


StarStarStarStarStar Love Dr. Hiren Shah! He is very thorough and ex... —    (Patient since 2020)

Love Dr. Hiren Shah! He is very thorough and explains things very clearly. Spends time with you


StarStarStarNo StarNo Star It’s usually amazing! The last year has been a ... —    (Patient since 2020)

It’s usually amazing! The last year has been a bit different. I had called multiple times last spring to ask about a medication question and never got a call back. My last appointment wasn’t as personal and had questions not answered. I’m hoping it gets better again. I really don’t want to have to switch doctors.


StarStarStarStarStar Doctor and entire staff provided excellent pati... —    (Patient since 2020)

Doctor and entire staff provided excellent patient care and understanding.


StarStarStarStarStar Dr Hiren Shah is a wonderful doctor. He's kind... —    (Patient since 2020)

Dr Hiren Shah is a wonderful doctor. He's kind, considerate, caring and does a wonderful job explaining things. I just wish it were easier to reach office staff


StarStarStarStarStar One of the best facilities with best doctors an... —    (Patient since 2020)

One of the best facilities with best doctors and staff. Keep up the good work.


StarStarNo StarNo StarNo Star Would been nice to know that my appointment las... —    (Patient since 2021)

Would been nice to know that my appointment last week was virtual. I drove into the office and was told she will call with virtual appt.


StarStarStarStarStar Dr. Hakim is very personable and willing to lis... —    (Patient since 2021)

Dr. Hakim is very personable and willing to listen to what is going on with me.


StarStarStarStarNo Star Dr. Hakim is an Amazing Doctor  —    (Patient since 2020)

I’ve seen Dr. Hakim for my thyroid disorder for many years. She is very knowledgeable and has an excellent bedside manner. She treats the whole person; not just the disease. My only complaint is that I’m usually seen about 45 minutes to 1 hour after my appointment time. I’m guessing it’s because she has so many patients, and she gives everyone the amount of time they need without rushing through an appointment. Maybe they book too many patients in a day. Regardless, she’s worth the wait.


StarStarStarStarStar Caring, individual, holistic treatment.  —    (Patient since 2020)

Caring, individual, holistic treatment.


StarStarStarStarStar I was vdery happy with the sewrvice and politne... —    (Patient since 2020)

I was vdery happy with the sewrvice and politness of everyone. Thank You


StarStarStarStarStar Always friendly and courteous. —    (Patient since 2020)

Always friendly and courteous.


StarStarStarNo StarNo Star I waited for over an hour before I Ieft. I did... —    (Patient since 2020)

I waited for over an hour before I Ieft. I did not get a chance to see the doctor. I think Fred. Int. Med owns me a check for my time. I had to make another appointment. Things went very, very slow. The lady at the front desk did a great job.


StarStarStarStarStar Great staff, friendly, good communicators. Lov... —    (Patient since 2020)

Great staff, friendly, good communicators. Love our doctor, he spends all the time we need with us.


StarStarStarStarStar Fantastic office stay all friendly —    (Patient since 2020)

Fantastic office stay all friendly


StarStarStarStarStar The service that I receive from Dr Hakim is alw... —    (Patient since 2020)

The service that I receive from Dr Hakim is always excellent. She's very nice and sweet all the time. Thank you Dr. Hakim I can't say enough about you.


StarStarStarStarStar My visit was quick and easy. —    (Patient since 2020)

My visit was quick and easy.


StarStarStarStarStar Good communication with appointment reminders. ... —    (Patient since 2020)

Good communication with appointment reminders.


StarStarStarStarStar Larry Nicholson (Patient) —    (Patient since 2020)

Overall excellent!!! Dr. Donelson and Lisa are top notch!!!


StarStarStarStarStar Lisa —    (Patient since 2020)

I appreciate Lisa’s help in obtaining my Prolia injection.


StarStarStarStarStar SMILES —    (Patient since 2020)

It is such a pleasure to see the office full of smiles. The smiles show through the eyes.


StarStarStarStarStar The Best in Frederick no matter which Dr you se... —    (Patient since 2020)

The Best in Frederick no matter which Dr you see Individual attention and if needed sent on to who more in the specialty can help you Been here for years for husband and myself Dr Hiren Shah I consider my good and caring friend He is a dedicated man to all Iam so grateful to have him as my Dr🙏🏻


StarStarStarStarStar Endocrinology practice us fantastic! Very know... —    (Patient since 2020)

Endocrinology practice us fantastic! Very knowledgeable and they listen.


StarStarStarStarStar I was so empressed by the new decor changes in ... —    (Patient since 2020)

I was so empressed by the new decor changes in the office. The colors are very soothing, the staff was attentive as was Dr. Hiren Shah.


StarStarStarStarStar Very Professional Practice  —    (Patient since 2020)

A very professional practice. I have been a patient in this practice for many years. Every visit provided me the opportunity to speak with the physician who listened to me with interest. The physician clearly explained his diagnoses of the situation and treated quickly. The staff is nothing less than the upmost professional.


StarStarStarStarStar Dr. Hakim is very very good.Staff is friendly... —    (Patient since 2020)

Dr. Hakim is very very good. Staff is friendly and easy to work with.


StarStarStarStarStar The staff is very knowledgeable about what the ... —    (Patient since 2020)

The staff is very knowledgeable about what the patient is there for. The doctor is always willing to take time to listen to the patient


StarStarStarStarStar Greatest. Dr shah really cares about my wife an... —    (Patient since 2020)

Greatest. Dr shah really cares about my wife and me. He always keeps up with our condos and makes sure we are up to date with our medications.


StarStarStarStarStar Dr. Haiklm .. —    (Patient since 2020)

Dr. Haiklm is a great doctor., friendly, knowledgeable and really concerned with her patients. She is the Best!!!!


StarStarStarStarStar Thank you for the BG card in November, a nice t... —    (Patient since 2020)

Thank you for the BG card in November, a nice touch. Everything went well, staff courteous and efficient as usual and of course Dr. Hiren Shah was wonderful as usual.


StarStarStarStarStar Jin took her time with me and documented all th... —    (Patient since 2020)

Jin took her time with me and documented all the medical issues I have experienced lately. She’s always thorough.


StarStarStarStarStar Outstanding Medical Practice with truly great d... —    (Patient since 2020)

Outstanding Medical Practice with truly great doctors.


StarStarStarStarStar Great doctor and she listens to the patient.  —    (Patient since 2020)

Great doctor and she listens to the patient.


StarStarStarStarStar I am a new patient. —    (Patient since 2021)

I am a new patient. The front desk folks are very friendly. The Nurse Practitioner (Yuan) and doctor (Dr. Hakim) were very pleasant and thorough. I'm glad to be seen by this practice.


StarStarStarStarStar Dr Hiren Shah is the BEST doctor and he really ... —    (Patient since 2020)

Dr Hiren Shah is the BEST doctor and he really cares about his patients. My husband and I receive excellent care from Dr Hiren Shah. I had an 8:30 am appointment on December 1, 2021 and I saw only one receptionist when I entered the office at that time. She was so kind and pleasant. Also, Paige was very kind and friendly.


StarStarStarStarStar Friendly, very thorough, very knowledgeable and... —    (Patient since 2021)

Friendly, very thorough, very knowledgeable and made me feel very comfortable.


StarStarStarStarStar I wish that this office were my general practit... —    (Patient since 2020)

I wish that this office were my general practitioner also: everyone is personable and positive, and Dr. Hakim is informative, detailed, and genuinely interested in my wellbeing. I already have recommended this office to a coworker.


StarStarStarStarStar I always feel heard and affirmed. —    (Patient since 2020)

I always feel heard and affirmed.


StarStarStarStarStar I Felt Heard —    (Patient since 2020)

Jin was attentive and caring throughout my appointment. She answered all my questions and addressed new concerns with treatment options. I felt safe enough to admit my fear of the future of my health if I can't find the right primary care doctor. She gave me a referral that gives me great confidence.


StarStarStarStarNo Star The staff was very friendly and iinformative.  —    (Patient since 2020)

The staff was very friendly and informative.


StarStarStarStarNo Star Wonderful staff —    (Patient since 2021)

Liked all the staff I met, but you need to have patience with Dr. Shah as he will interrupt his consultation with you to see another patient who apparently takes priority over your concerns and is designated an emergency. While annoying, I would hope I would get the same priority if needed.


StarStarStarStarStar Dr Hakim —    (Patient since 2021)

The service I received from Dr. Hakim was fabulous! She really took the time to thoroughly discuss the issue, family history, reading films, and giving a diagnosis and probable next steps. I felt very comfortable with where we go to from here.


StarStarStarStarStar Always pleasant and professional. Plenty of ad... —    (Patient since 2020)

Always pleasant and professional. Plenty of advance notice of scheduled appointment.


StarStarStarNo StarNo Star I would like for this office to offer all needs... —    (Patient since 2020)

I would like for this office to offer all needs. for instance the booster for cov.19 so Iwouldn^ have to run around to find a place, .


StarStarStarStarStar  —    (Patient since 2020)

I love Dr. Hakim. She takes the time to investigate, explain your condition thoroughly, and treat appropriately. She's considerate and caring.


StarStarStarStarStar Make an appointment now! —    (Patient since 2021)

I found this office on line and was thrilled with the staff and the doctors! I highly recommend this practice!


StarStarStarStarStar Dr. Hakim is impressive. She is on top of all t... —    (Patient since 2020)

Dr. Hakim is impressive. She is on top of all the medical care I am receiving at all the specialists I see, and considers my entire situation and involves me in care direction and decisions.


StarStarStarStarStar A pleasure to have most competent Health Care P... —    (Patient since 2020)

A pleasure to have most competent Health Care Providers.


StarStarStarStarStar Loved this practice. The wait was long but wort... —    (Patient since 2021)

Loved this practice. The wait was long but worth every minute. The time devoted to just me was truly caring and beneficial.


StarStarStarStarStar Great practice  —    (Patient since 2020)

My doctor is Hiren Shah of Frederick Internal Medicine and Endo Services. It is easy to get an appointment and I am usually seen on time. The staff are pleasant and helpful and Dr. Shah is very attentive and listens to what you say.


StarStarStarStarStar Friendly staff, easy to contact, little wait ti... —    (Patient since 2020)

Friendly staff, easy to contact, little wait time before seeing provider, NP spent time discussing my condition asking questions and providing guidance.


StarStarStarStarStar  —    (Patient since 2020)

Everyone is so nice. Dr. Hiren Shah takes his time to listen to all my complaints.i feel confident in him.


StarStarStarStarStar Dr. Hakim is a wonderful doctor. Excellent bed-... —    (Patient since 2021)

Dr. Hakim is a wonderful doctor. Excellent bed-side manner.she’s the best doctor I’ve ever had.


StarStarStarStarStar  —    (Patient since 2020)

better dr "?..". llzggu


StarStarStarStarStar Awesome staff. Clean facility. Felt welcome  —    (Patient since 2020)

Awesome staff. Clean facility. Felt welcome


StarStarStarStarStar So glad I made the change  —    (Patient since 2021)

Dr. H. Shah came recommended by two of my trusted specialists. I was not disappointed.


StarStarStarStarNo Star Took too long to get the test done. —    (Patient since 2021)

Took too long to get the test done.


StarStarStarStarStar Everyone was very friendly and efficient. Dr H... —    (Patient since 2021)

Everyone was very friendly and efficient. Dr Hakim was very thorough and kind.


StarStarStarStarStar We have been going to FRED. INT. MED ENDO SRVS ... —    (Patient since 2020)

We have been going to FRED. INT. MED ENDO SRVS for many years. We love the Doctors espeecially Dr. Donelson and his nurse Lesa Wallace. They take such good care of us. I would recommend them to friends and family.


StarStarStarStarStar Everyone from the front desk to nurse Lesa who ... —    (Patient since 2020)

Everyone from the front desk to nurse Lesa who is fantastic and of course Dr. Donelson.


StarStarStarStarStar Very well run office and great Doc —    (Patient since 2020)

Very well run office and great Doctors


StarStarStarStarStar Dr. Hakim was highly recommended by several of ... —    (Patient since 2021)

Dr. Hakim was highly recommended by several of her colleagues in the Frederick medical community and she did live up to that reputation during our first consultation, asking great questions and drawing conclusions that very clearly will resolve my health issues. Thank you.


StarStarStarStarStar An unfortunate flu shot caused my arm to swell,... —    (Patient since 2020)

An unfortunate flu shot caused my arm to swell, have a fever, ache and bruise! A first, since our nurse is an expert and a “friend”, I was very surprised and disappointed. My range of motion in that arm was temporarily hampered. I wonder what the needle HIT that would cause this. I felt it not serious enough to call the office… perhaps a mistake on my part.


StarStarStarStarStar I've recommended Dr. Hiren Shah to many people ... —    (Patient since 2020)

I've recommended Dr. Hiren Shah to many people during the 20-plus years I've been his patient. He's a very caring and knowledgeable doctor.


StarStarStarStarStar  —    (Patient since 2020)

My appointments for the past 2 years have been virtual - worked flawlessly.


StarStarStarNo StarNo Star I love Dr. Hakim but the wait time is always an... —    (Patient since 2020)

I love Dr. Hakim but the wait time is always an hour before I get into the exam room. She always apologizes though. Unfortunately, my time is too valuable to be sitting idle for one whole hour:(


StarStarStarStarNo Star I see Dr. Hakim and I would recommend her to e... —    (Patient since 2020)

I see Dr. Hakim and I would recommend her to everyone only she is so hard to get an appointment with. I can’t speak for anyone else at the practice. The office staff is nice but for the most part….new faces/people every time I go.


StarStarStarStarStar Fast, courteous and professional service. —    (Patient since 2020)

Fast, courteous and professional service.


StarStarStarStarStar Very good service provided. —    (Patient since 2020)

Very good service provided.


StarStarStarStarStar Great health partner.  —    (Patient since 2020)

Great health partner. Dr Hakim takes time to explain my test results and scan results. I feel informed and I feel I can understand my health path moving forward.


StarStarStarStarStar I can't think of one thing, that would make thi... —    (Patient since 2020)

I can't think of one thing, that would make this place better.. Absolutely NO complaints!


StarStarStarStarStar got my flu shot very quickly —    (Patient since 2020)

got my flu shot very quickly


StarStarStarStarNo Star  —    (Patient since 2020)

In this era of separation from much of real lifee In this era of separation from real life, it is a comfort to have medical intervention just a keystroke away. Thanks for your continued presence in our lives. Judy and Frank P


StarStarStarStarStar Very competent and on-time —    (Patient since 2020)

Very competent and on-time


StarStarStarStarStar Office visit (for pre-op clearance)was prompt... —    (Patient since 2020)

Office visit (for pre-op clearance)was promptly handled and appreciated.


StarStarStarStarStar Dr. Donelson and his team! —    (Patient since 2020)

Dr. Donelson and his very talented staff, especially Lisa, provide top notch care every single visit!


StarStarStarStarStar Excellent!!!! Dr.Hiren Shah is the best and his... —    (Patient since 2020)

Excellent!!!! Dr.Hiren Shah is the best and his staff also!


StarStarStarStarStar  —    (Patient since 2020)

Staff is wonderful. Dr. Hakim rocks!


StarStarStarStarStar Doctors were very knowledgeable and helpful in ... —    (Patient since 2021)

Doctors were very knowledgeable and helpful in explaining. They were friendly and took there time. I never felt rushed. The office was clean and spacious.


StarStarStarStarStar Friday office visit —    (Patient since 2020)

Very clean facility,Professional staff, comprehensive assessment and medical plan established. So glad to be under their care.


StarStarStarStarStar MY APPOINTMENT WAS ON TIME AND ALL WENT WELL. —    (Patient since 2021)

MY APPOINTMENT WAS ON TIME AND ALL WENT WELL.


StarStarStarStarStar I'm very happy with the service my wife and I r... —    (Patient since 2020)

I'm very happy with the service my wife and I received.


StarStarStarStarNo Star Receive wonderful care from Dr. Hakim. The wai... —    (Patient since 2020)

Receive wonderful care from Dr. Hakim. The wait time recently was unacceptable. Waited too long in waiting room and then even longer in the exam room. Asked the nurse if there was a problem, she said that probably Dr. Hakim had an emergency! I went to leave and the front desk receptionist, Meda was wonderful and calmed me down. She was able to get Dr. Hakim within 4 minutes. If there was an emergency or if the doctor is running over an hour behind, PLEASE notify the patient and ask if they want to wait or reschedule. I understand that things happen, especially in a medical office but don't just leave the patient waiting that long with no explanation!


StarStarStarStarStar Dr. Hakkim is wonderful! the staff are well org... —    (Patient since 2020)

Dr. Hakkim is wonderful! the staff are well organized


StarStarStarStarStar It was my first time there. I did not wait long... —    (Patient since 2020)

It was my first time there. I did not wait long and my doctor did a very professional job.


StarStarStarStarStar Patient Centered —    (Patient since 2020)

Very professional, clear and thoughtful communication (patient oriented), good follow-up.


StarStarStarStarStar The phone answering is a BIG problem.  —    (Patient since 2020)

The phone answering is a BIG problem. If the answer machine is off at 8:30 , you should be able to talk to someone. Having a 9:30 appt, and after having a Pfizer booster the day before, I wanted to cancel my appointment. They would call me back in 24 hours. I was not comfortable, muscle ache , and headache, I made it in to avoid a charge.


StarStarStarStarStar BEST ENDOCRINOLOGY SPECIALISTS IN FREDERICK —    (Patient since 2020)

The whole support team at this office are very professional and friendly. They truly have your health and welfare taken very seriously. It is easy to find appointments and they practice all the CDC guidelines for safety in their office. I highly recommend these doctors, technicians and staff.


StarStarStarStarStar I already filled this out. Jen was wonderful sh... —    (Patient since 2021)

I already filled this out. Jen was wonderful she never makes you feel rushed.


StarStarStarStarStar Dr. Zarbalian is excellent. Service is rapid. —    (Patient since 2020)

Dr. Zarbalian is excellent. Service is rapid.


StarStarStarStarStar Excellent rapid service. Dr. Zarbalian is the ... —    (Patient since 2020)

Excellent rapid service. Dr. Zarbalian is the best.


StarStarStarStarStar Dr. Shah is a very confidence building spiritua... —    (Patient since 2020)

Dr. Shah is a very confidence building spiritual learned physician. He shows close attention to me.He makes me feel better knowing he is my primary care doctor. A very fine healer.


StarStarStarStarStar Very pleased with  —    (Patient since 2021)

Very pleased with Front office and my doctor thank you for giving me an opportunity to express my gratitude


StarStarStarStarStar Good health care is a matter of teamwork. —    (Patient since 2020)

Appointment time and actual contact time with the doctor is very brief, yet he spends a lot of time with me at each visit. My doctor is knowledgeable, empathetic and compassionate. Does a great job at helping me manage my health-care issues, and prevent new issues from cropping up when possible.


StarStarStarStarStar I have been going to this practice for years. ... —    (Patient since 2020)

I have been going to this practice for years. I have never been disappointed with any of the staff. They are all professional yet very personable. This is very difficult balance. I especially like that I trust them and their opinions.


StarStarStarStarStar Love Dr. Hakiem! —    (Patient since 2020)

I've been seeing Dr. Hakiem for quiet a few years not and we have developed a great repore with one another. We have built trust and respect for each other and the staff is a wonderful group as well. She is thorough because she wants the best for you, however respects the fact that you know your body as well and is considerate of that.


StarStarStarStarStar Dr Hakim is a wonderful catering physician. She... —    (Patient since 2020)

Dr Hakim is a wonderful catering physician. She listens to her patients. I am so glad that she was recommended to me


StarStarStarStarStar  —    (Patient since 2020)

Dr. Shah is an extremely through, patient and compassionate doctor.


StarStarNo StarNo StarNo Star Hard to get someone to talk to over the phone. ... —    (Patient since 2020)

Hard to get someone to talk to over the phone. The receptionists don't often relay messages to the appropriate persons or messages get lost in between which result in a delay in patients care.


StarStarStarStarStar The doctor was very responsive. He took care my... —    (Patient since 2020)

The doctor was very responsive. He took care my needs immediately.


StarStarStarStarStar The doctors were kind and informative ! —    (Patient since 2021)

The doctors were kind and informative and took time to explain my problem and seemed genuinely concerned in helping me feel better!!


StarStarStarStarStar Everyone was kind and compassionate!! —    (Patient since 2021)

Everyone was kind and compassionate!!


StarStarStarStarStar Dr Hakim is a true asset to this mediacl practi... —    (Patient since 2020)

Dr Hakim is a true asset to this medical practice . I have referred others to her practice as I trust her opinion as a Physician.


StarStarStarStarStar I think doctors and nurses are great —    (Patient since 2020)

I think doctors and nurses are great


StarStarStarStarStar Staff very friendly and helpful. —    (Patient since 2020)

Staff very friendly and helpful.


StarStarStarStarStar Dr. Shah is awesome. Knows his stuff. Extremely... —    (Patient since 2020)

Dr. Shah is awesome. Knows his stuff. Extremely thorough and knowledgeable. Great staff. On a scale of 1 to 10, I give him a 100. So grateful that he is my doctor. Wouldn’t trade him for anything!!!!


StarStarStarStarStar  —    (Patient since 2021)

Completely blown away by the care and attention provided by Dr. Hakim for an urgent visit. I never felt rushed and everything about my issue was explained thoroughly, along with her proposed treatment plan. Her expertise, patience, and kindness made the entire visit a pleasant experience.


StarStarStarStarStar Great office staff and physicians  —    (Patient since 2020)

Great office staff and physicians


StarStarStarStarStar Dr Hemen Shah is my doctor- he and everyone the... —    (Patient since 2020)

Dr Hemen Shah is my doctor- he and everyone there are very caring and professional!!


StarStarStarStarStar Excellent service by Dr. Shah and his staff... —    (Patient since 2020)

Excellent service by Dr. Shah and his staff...


StarStarStarStarNo Star  —    (Patient since 2020)

Had a virtual office visit scheduled with Dr. Hiren Shah on 9/22 at 8:45. After an hour, I called to check on the status. Had to leave a voice message. Call was not returned. The doctor finally called for the appointment at 1:15. No explanation or apology for the unbelievable delay. I feel that this was very inconsiderate and rude. A simple phone call explaining the delay would have gone a long way.


StarStarStarStarStar So far I have had good experiences using your o... —    (Patient since 2020)

So far I have had good experiences using your online services. I have come to realize there is information in my Patient Portal I can look up myself without having to speak with a staff member ALTHOUGH the human involvement is still important.


StarStarStarStarStar Always a pleasure to see Dr. Hakim. She is so ... —    (Patient since 2020)

Always a pleasure to see Dr. Hakim. She is so caring and an expert in her field.


StarStarStarStarStar  —    (Patient since 2020)

Consistently Excellent care. Dr. Hirem Shah is a great doctor. Bob Gosline


StarStarStarStarStar I was very happy with Dr. Hakim & all the assoc... —    (Patient since 2021)

I was very happy with Dr. Hakim & all the associates there. She was very thorough & told me everything I needed to know & hear. She cares about my well being. I'm very pleased with the care I received. I already recommended her to my friend for her & her husband.


StarStarStarStarStar Always appreciative of how well Dr. Hakim takes... —    (Patient since 2020)

Always appreciative of how well Dr. Hakim takes such care of me. Very thorough and informative of my conditions. She takes very good care of me!!!


StarStarStarStarStar DR HAKIM IS THE VERY BEST EVER! —    (Patient since 2020)

DR HAKIM IS THE VERY BEST EVER!


StarStarStarStarStar The personal care is wonderful, the staff membe... —    (Patient since 2020)

The personal care is wonderful, the staff members are efficient and friendly. Dr. Hakime and Nita have gone above and beyond to arrange my care in a manner that I am comfortable with.


StarStarStarStarStar Dr. Hakim is the best —    (Patient since 2020)

Dr. Hakim is pleasant and provides thorough information and support regarding my health. I never have to wait very long to see my doctor.


StarStarStarStarStar My most recent followup in the office was, as ... —    (Patient since 2020)

My most recent followup in the office was, as always: extremely pleasant. The office is well-organized, and the employees are very efficient and pleasant. My physician, Dr. Hiren Shah, was and is always professional and thorough and makes me feel that he is focused on my needs as he addresses them one by one. All in all, I couldn't ask for a more excellent experience.


StarStarStarStarStar  —    (Patient since 2020)

Dr. Shah has always been most professional. He knows my health and continues to monitor me. Have never felt as if he is rushing. Have always been comfortable with Dr. Shah as my primary physician.


StarStarStarStarStar Always have been very satisfied with this offic... —    (Patient since 2020)

Always have been very satisfied with this office.


StarStarStarStarStar GREAT DOCTOR  —    (Patient since 2020)

Dr. Hiran Shah is a great doctor and very caring.


StarStarStarStarStar  —    (Patient since 2021)

Great support. Wonderful team of doctors. Listen to patients and reply in a way you understand.


StarStarStarStarStar Dr Hiren Shah - thorough but not invasive —    (Patient since 2020)

Dr Hiren Shah is thorough and refers to other specialists as needed.


StarStarStarNo StarNo Star Your upfront process is not well coordinated. O... —    (Patient since 2021)

Your upfront process is not well coordinated. Only one person was working and the waiting room was packed.


StarStarStarStarStar Dr Hakim is great!. Always willing to answer a... —    (Patient since 2020)

Dr Hakim is great!. Always willing to answer all questions and very knowledgeable. Very kind and personable!


StarStarStarStarStar Dr. Hakim is very knowledgable and really takes... —    (Patient since 2020)

Dr. Hakim is very knowledgeable and really takes her time with you!


StarStarStarStarStar Dr Shah is very knowledgeable and thorough. —    (Patient since 2021)

Dr Shah is very knowledgeable and thorough and makes sure you have a complete understanding of your health issue. He is also the only doctor I’ve experienced that personally calls you with results and will make changes right then. I have only had the doctor’s secretary or assistant call and tell me results and if there is to be any medication changes. He called and last night after 6:00 pm for a dosage change. Very personable and actually saw my husband during a follow up appointment at the same time. He keeps very close watch on your well-being and health and will see you in a week, then two weeks twice and then a month. I’m so glad I switched to him from my previous PCP. Best decision ever! Thank you Dr Shah for treating me like a person rather than a file or patient number!


StarStarStarStarStar O tempora, O mores! —    (Patient since 2020)

While I very much appreciate and praise Dr. Shah's skills and manner, reviewing my meeting with him or, for that matter, any professional services as though it were a restaurant or a movie makes me feel uncomfortable. Regarding medical issues, I am a patient not a consumer. I do not view seeing a doctor as a commercial interaction. It is necessary for my health. I think this trend cheapens the profession and our - meaning patients - role in it. This is serious stuff, not easily reduced to a "one through ten" grade.


StarStarStarStarStar Telephone visit to follow up more than a week i... —    (Patient since 2020)

Telephone visit to follow up more than a week in the hospital. Dr. Donelson really listens to me as a patient. I appreciate his wisdom and expertise. All of mine have been telemed or telephone since Marh 2020 due to covid.


StarStarStarStarStar Dr. Donelson is a very knowledgeable, helpful a... —    (Patient since 2020)

Dr. Donelson is a very knowledgeable, helpful and kind Doctor. He truly loves helping people in-house or through recommendations to specialists. His staff are friendly and easy to talk with.


StarStarStarStarNo Star Enough time is allotted to meet with the doctor... —    (Patient since 2020)

Enough time is allotted to meet with the doctor, discuss issues and look for solutions.


StarStarStarStarStar Been going to Dr. Shah for many years. He is th... —    (Patient since 2020)

Been going to Dr. Shah for many years. He is the best....:)


StarStarStarStarNo Star  —    (Patient since 2021)

The staff and the doctor were very kind.


StarStarStarStarStar Dr. Hakim very caring and professional —    (Patient since 2021)

Dr. Hakim very caring and professional


StarStarStarStarStar Doctors and staff are top notch —    (Patient since 2020)

Doctors and staff are top notch


StarStarStarStarStar It is extremely very best treatment given.No wa... —    (Patient since 2020)

It is extremely very best treatment given.No waiting and hear my problems very carefully.Given full corporate to me. Thanks a lot


StarStarStarStarStar Efficient nice persons that wait on you. —    (Patient since 2020)

Always a welcoming smile when I come in. Never have to sit very long. Get through and out in just a few.


StarStarStarStarStar Outstanding service by staff  —    (Patient since 2020)

Outstanding service by staff


StarStarStarStarStar For more than fifteen years I have been a patie... —    (Patient since 2020)

For more than fifteen years I have been a patient of Dr Hakim and I have always been happy with the quality of care I receive from her. She is an excellent, sensitive, thorough, very caring doctor. She is my Endocrinologist but I believe she offers me comprehensive care. I am confident I get the best care and patient education from her. I am very happy with the services I receive at Frederick Internal Med & Endo Services; from checking in, my office visit, Lab and checking out.


StarStarStarStarStar  —    (Patient since 2020)

Dr, Donelson has been my physician for over 20 years and has always reacted to my health issues and concerns by effective advice or medication or referrals to specialists when the issue indicated this was the proper need/solution. Of most importance to me is the congeniality present by him and his immediate staff.


StarStarStarStarStar Dr Shah is awesome...he responds quickly, is ca... —    (Patient since 2020)

Dr Shah is awesome...he responds quickly, is caring and very approachable....Angie and Jackie are attentive, caring....they are the best!


StarStarStarStarStar Dr Hemen Shah is always responsive, very kind, ... —    (Patient since 2020)

Dr Hemen Shah is always responsive, very kind, and listens attentively to issues presented. My husband and I find him very well informed in treating patients. We feel lucky to have him as our GP>


StarStarStarStarStar This appointment I did virtual. It went perfect... —    (Patient since 2020)

This appointment I did virtual. It went perfect! The staff has always been very nice!


StarStarStarStarStar Professional, Caring Staff —    (Patient since 2020)

Staff is always professional and makes me feel that they truly care about my wellbeing. I am never rushed through an appointment. Dr. Hiren Shah has great attention to detail, has a calm manner, pays attention to what I have to ask/say, and I feel confident that I am getting excellent care. He is a great PCP because he doesn't hesitate to refer to a specialist when needed. All of his referrals have been outstanding as well.


StarStarStarStarStar Always a professional, friendly staff.  —    (Patient since 2020)

Always a professional, friendly staff. I feel well taken care of and the staff strives to meet my health needs. Dr. Hiren Shah is great!


StarStarStarStarStar Dr. Hakim and Jin have taken very good care of ... —    (Patient since 2020)

Dr. Hakim and Jin have taken very good care of me for several years. I always recommend Dr. Hakim to all of my friends.


StarStarStarStarStar Love working with your office!!!  —    (Patient since 2020)

Love working with your office!!!


StarStarStarStarStar Excellent, caring service! —    (Patient since 2020)

Dr. Hakim is great. She takes her time and explains everything and makes sure you understand before you leave her office.


StarStarStarStarStar Dr. Hakim is all you want in a dr. Thorough, p... —    (Patient since 2021)

Dr. Hakim is all you want in a dr. Thorough, prepared(remembered or reviewed all issues from my visit two years ago) great communicator. Explains everything, shows you everything she is looking at, and walks through all options. Come prepared for a very long wait but ask for a pager to wait outside. Dr Hakim is absolutely worth the wait.


StarStarStarStarStar Your front desk area/reception was a bit chaoti... —    (Patient since 2020)

Your front desk area/reception was a bit chaotic with only one person. Usually you’ve had two! I cont to see Dr Hemen Shah because he is a very comforting medical provider. I would recommend him any time!


StarStarStarStarStar Thanks to Dr. Ho for providing me with excellen... —    (Patient since 2021)

Thanks to Dr. Ho for providing me with excellent health care of my COPD. Charles Gentile


StarStarStarStarStar Dr. Hemen Shah and Shirley are both extraordina... —    (Patient since 2020)

Dr. Hemen Shah and Shirley are both extraordinary care providers. Will spend the time answering questions and explaining your diagnosis. Appreciate all they do. Jeff


StarStarStarStarStar This is a very attentive office that provides g... —    (Patient since 2020)

This is a very attentive office that provides great care! I am happy I chose them to monitor my Hashimotos and PCOS.


StarStarStarStarStar Dr Shah is a very kind and compassionate doctor... —    (Patient since 2020)

Dr Shah is a very kind and compassionate doctor. He will make sure you get the best possible care. He has a very supportive staff


StarStarNo StarNo StarNo Star No one ever answers the phone. —    (Patient since 2020)

No one ever answers the phone.


StarStarStarStarStar Dr. Hakim CARES about her patients. —    (Patient since 2020)

Dr. Hakim CARES about her patients. I’ve been seeing her for 14 years, she knows the names of my children, she takes her time during appointments and never makes me feel rushed. She is by far the best doctor I’ve ever had. Highly recommend!!


StarStarStarStarStar I appreciate the ability to stay home instead o... —    (Patient since 2020)

I appreciate the ability to stay home instead of a waiting room. My wait to see my doctor has never been very long but using tele-health saves a lot of travel time. My doctor is always prepared and fully knowledgeable of my health status .


StarStarStarStarStar Excellent —    (Patient since 2020)

Dr. Hakeem is professional and extremely knowledgeable


StarStarStarStarStar I have always gone to see the doctors at FIMES ... —    (Patient since 2020)

I have always gone to see the doctors at FIMES and consider the care I get second to none.


StarStarStarStarStar I really appreciate the entire staff at FIMES. ... —    (Patient since 2020)

I really appreciate the entire staff at FIMES. Everyone is very helpful and considerate when visiting the office, First class care.


StarStarStarStarStar I have the upmost faith in Dr.Kane and his exce... —    (Patient since 2020)

I have the upmost faith in Dr.Kane and his excellent staff always feel my health is in good hands and have never had any issues that could not be addressed great place for piece of mind see Doctor Kane.


StarStarStarStarStar I have recommended to my family members and fri... —    (Patient since 2020)

I have recommended to my family members and friends the practice of Dr Hiren Shah. He and his staff are without a doubt one of the most thorough and thoughtful practices that I have ever gone to.


StarStarStarStarNo Star Waiting time for scheduled appointment —    (Patient since 2020)

Waiting time for scheduled appointment


StarStarStarStarStar I found the P.A., very informed about my situat... —    (Patient since 2021)

I found the P.A., very informed about my situation. She was friendly with an excellent chair side manner. I hope to see her on my next appointment.


StarStarStarStarStar Nothing more to add, my visit went very well. S... —    (Patient since 2020)

Nothing more to add, my visit went very well. Short wait time and the staff was very professional.


StarStarStarStarStar I apparently offended one of the staff. I don't... —    (Patient since 2020)

I apparently offended one of the staff. I don't know who or what I did. I will be scheduling my next appointment with a doctor closer to my home in Chantilly, VA, since it's about an hour and half drive to Frederick for me. As you can see from the rating I gave Dr. Shah, I really like him.


StarStarStarStarStar Staff very friendly and efficient.dr Hakim great! —    (Patient since 2020)

Staff very friendly and effici


StarStarStarStarStar I have been coming there for years. I have had ... —    (Patient since 2020)

I have been coming there for years. I have had nothing but the best care from the Dr and staff. Enjoy your day. Shirley King


StarStarStarStarStar Jenn and Dr Hakim are awesome  —    (Patient since 2020)

Jenn and Dr Hakim are awesome they have helped me through some difficult times.


StarStarStarStarStar Highly Recommend Dr. M. Hakim  —    (Patient since 2021)

Dr. Hakim provided me with excellent care and kept me informed throughout the procedure. She listened carefully to my concerns regarding my medical condition and responded to of all my questions with clear explanations and also drew diagrams and highlighted areas in my lab results to help me understand any issues. She clearly outlined next steps and provided a reference sheet of information specific to my condition. I greatly appreciated Dr. Hakim’s expertise and experience, coupled with her kind, and reassuring manner. In addition, Dr. Hakim’s assistant and the office staff were professional and friendly.


StarStarStarStarStar  —    (Patient since 2020)

It took over an hour before the doctor seen me. My appointment was at 4:00 pm and the doctor came into the exam room after 5:00 pm. Not sure what takes so long. This has happen more than once now.


StarStarStarStarStar I have always felt that Dr. Hirenkumar Shah too... —    (Patient since 2020)

I have always felt that Dr. Hirenkumar Shah took the time to fully listen to our concerns.


StarStarStarStarStar I am grateful for Dr Hiren Shah. He is thorough... —    (Patient since 2020)

I am grateful for Dr Hiren Shah. He is thorough, knowledgeable and caring. He’ll be my Dr for life.


StarStarStarStarStar Visit on Thursday. Aug 14th. —    (Patient since 2020)

Every one is very courteous & helpful, follow COVID protocol. Appointments are completed in a timely fashion, no long waits.


StarStarStarStarStar Love dr Hahim. So easy to talk to  —    (Patient since 2020)

Love dr Hahim. So easy to talk to


StarStarStarStarStar Excellent Service  —    (Patient since 2021)

I am glad that my daughter was able to schedule an appointment with this practice, the care I received was excellent and I was informed of the procedure that I was receiving step by step before I received with no surprises.


StarStarStarStarStar Everything is explained . i leave the appt sat... —    (Patient since 2020)

Everything is explained . i leave the appt satisfied


StarStarStarStarStar After nearly 24 years we still remain completel... —    (Patient since 2020)

After nearly 24 years we still remain completely devoted to Dr. Hiren Shah and his fine staff.


StarStarStarStarStar Outstanding  —    (Patient since 2021)

The office was very friendly. They were professional, caring, and compassionate. There was only a 2 minute wait time. Office was extremely well kept and clean. Dr. Hakim is the greatest! She takes the time to listen and anser all questions. I highly recommend this office and Dr. Hakim!


StarStarStarStarStar Top Notch Physicians! —    (Patient since 2020)

I can not say enough positive things about Dr. Hakim and her PA, Jin! These ladies are outstanding physicians who really take the time to know their patients and make sure their patients understand their health and work together with their patients to come up with a health care plan.


StarStarStarStarStar Best Doctor ever!  —    (Patient since 2020)

Best Doctor ever! Always knows what is going on!


StarStarStarNo StarNo Star I absolutely love Dr. Hakim she's a great docto... —    (Patient since 2020)

I absolutely love Dr. Hakim she's a great doctor but I didn't appreciate having my appointment push back 3hours after my schedule time/appointment time! I understand I was her only virtual appointment that day but still feel it wasn't fair to push to me end of her day. If they were going to do that they should of told me instead telling me she running behind all the time. On specific day I had my appointment with Dr. Hakim I had appointment right after her but was force to cancel it last minute because I was originally told she was running late come find out they just kept pushing my appointment later and later with no noticed until I called to find out what was going on.


StarStarStarStarStar Dr. Hakim is always a pleasure to see. —    (Patient since 2020)

Dr. Hakim is always a pleasure to see. She is professionally reassuring, informative, and comforting.


StarStarStarStarStar No more mask requirements!!!!!!  —    (Patient since 2020)

No more mask requirements!!!!!!


StarStarStarStarStar I had my first appointment with Dr Hakim. She w... —    (Patient since 2021)

I had my first appointment with Dr Hakim. She was very thorough and spent time going over my records.


StarStarStarStarStar Dr Hakime is the most understanding health prof... —    (Patient since 2020)

Dr Hakime is the most understanding health professional I have ever worked with. She goes above and beyond without wasting time. She sees me as a whole person and not as a number or lab slip.


StarStarStarStarStar Office staff is always very friendly and helpfu... —    (Patient since 2020)

Office staff is always very friendly and helpful


StarStarStarStarStar Dr. Hakim is one of the best doctors I’ve ever ... —    (Patient since 2020)

Dr. Hakim is one of the best doctors I’ve ever had. She’s very thorough, knowledgeable, and caring.


StarStarStarStarStar The Only Doctor to see for Endocrinology.  —    (Patient since 2020)

I always receive excellent service from Dr. Hakim. Very knowledgeable and professional. Explains everything so even I can understand it. I would go nowhere else.


StarStarStarStarStar Going to a doctor's office is often not a pleas... —    (Patient since 2020)

Going to a doctor's office is often not a pleasant experience, but going to your office is a PLEASANT experience. Everyone is polite and helpful. It's nice having a doctor who laughs with you.


StarStarStarStarStar I can’t say enough good things about Dr. Hakim.... —    (Patient since 2020)

I can’t say enough good things about Dr. Hakim. She takes time to explain everything, to ask questions, to LISTEN, and to care. When you leave her office you know you have received her very best care. She is so thorough and you feel like you are her only patient. If you need an endo, she can’t be beat. And her triage nurse was really kind and caring as well. Five star medical care for sure.


StarStarStarStarStar Office was well spaced for safety. Dr. Hemen S... —    (Patient since 2020)

Office was well spaced for safety. Dr. Hemen Shah's service was excellent as usual.


StarStarStarStarStar Very friendly staff, willing to work with you a... —    (Patient since 2020)

Very friendly staff, willing to work with you and your schedule. The doctor listens, does not rush you out.


StarStarStarStarStar Everyone is very professional and caring. I ha... —    (Patient since 2020)

Everyone is very professional and caring. I have the best doctor in the world..doctor Hiren Shah.


StarStarStarStarStar Above and beyond —    (Patient since 2020)

I appreciate the fact that everyone goes the extra mile to help me with my meds With paperwork l don't understand. The kindness they give me. My mother's been coming to your office forever and l have too. When my daughter moved back to MD from WV she is now going to be a new PT with her husband and two boys. I trust their care .


StarNo StarNo StarNo StarNo Star Doc is great. Wait times are terrible.  —    (Patient since 2020)

Doc is great. Wait times are terrible.


StarStarStarStarStar I love Dr. Hakim, but I had to wait an hour and... —    (Patient since 2020)

I love Dr. Hakim, but I had to wait an hour and 10 minutes to see her. My appointment was for 11:00 & I did not see her until 12:10. I asked at the desk if there was a problem at 11:45. They knew of none. No one let me know anything.


StarStarStarStarStar  —    (Patient since 2020)

Dr. Hakim is very knowledgeable and professional and I would recommend her highly.


StarStarStarStarStar Great office with friendly and caring staff and... —    (Patient since 2020)

Great office with friendly and caring staff and Doctors. Have been seen by Dr Heman Shah for 18 years.


StarStarStarStarStar I am over the top happy with this practice. —    (Patient since 2020)

I am over the top happy with this practice.


StarStarStarStarStar They are the most respected doctors and nurses ... —    (Patient since 2020)

They are the most respected doctors and nurses I know. They are thorough and really care


StarStarStarNo StarNo Star ... —    (Patient since 2020)

Waiting an hour or more for a scheduled appointment is not acceptable. My appointment was hurried in and out in less than 15 minutes. Have had the same experience with virtual appts. This happens with every appointment.


StarStarStarStarStar From checkin up until my office visit/procedure... —    (Patient since 2021)

From checkin up until my office visit/procedure my treatment was superb. Dr. Hakim and her staff are warm, friendly, patient, and kind. The atmosphere made it so easy for me to be relaxed.


StarStarStarStarStar Very pleasant and helpful. —    (Patient since 2020)

Very pleasant and helpful.


StarStarStarStarStar Dr. Shaw always answers all my questions —    (Patient since 2020)

Dr. Shaw always answers all my questions Always is very caring and friendly to me I love him as a doctor and I would definitely recommend him


StarStarStarStarStar Great Doctor! —    (Patient since 2020)

I would recommend Dr Hiren Shah. Dr Hiren Shah listens to you and explains test results, etc. Very please with Dr Hiren Shah. Recently I have had tele health visits. The waiting time is a bit too long.


StarStarStarStarStar Great experience —    (Patient since 2020)

We had a great experience. The reception routine was quick and thorough and our wait for Dr. Hiren Shah was 10 minutes. Our exams were thorough.


StarStarStarStarStar Dr Donaldson was supportive, very thorough, com... —    (Patient since 2020)

Dr Donaldson was supportive, very thorough, compassionate and provided outstanding care


StarStarStarStarStar I wish that there were more medical teams/offic... —    (Patient since 2020)

I wish that there were more medical teams/offices like this one! While sometimes the wait time is longer than expected, the entire staff at this office is pleasant, efficient, kind, and attentive. I actually look forward to these appointments: Dr. Hakim is personable, knowledgeable, perceptive, and informative.


StarStarStarStarStar Well Done —    (Patient since 2020)

You do it all well. Thoroughly cared for in designated time promptly!


StarStarStarStarStar Thanks —    (Patient since 2020)

Dr. Shah was not told to contact me on my land line ph: number (301-271-3845) my two previous appointments. Therefore I have requested an office visit. Thanks,


StarStarStarStarStar excellent —    (Patient since 2020)

As always, everyone is kind and patient. I have been recommending this office for 8 years and will continue to do so.


StarStarStarStarStar Dr Shah always listens to me, really listens. ... —    (Patient since 2020)

Dr Shah always listens to me, really listens. Some doctors seem to rush so much and don't listen, but Dr. Shah always takes his time. I don't mind when he runs late, which he did not do on my most recent visit, because I know when he does run late, it's because another patient needed extra help. I trust that Dr Shah takes the time to give it


StarStarStarStarStar Felt Ms. Yuan was so educated and really listen... —    (Patient since 2021)

Felt Ms. Yuan was so educated and really listened to me. She could quickly become one of my favorite medical doctors.


StarStarStarStarStar As always, my appointment with Jen was pleasant... —    (Patient since 2020)

As always, my appointment with Jen was pleasant and productive. She looks at all of my health issues, and how they affect my diabetes and visa verse. Appointments are often always right on time and all the members of the staff are professional and personable.


StarStarStarStarStar I have been seeing Dr. Donelson for 15 years or... —    (Patient since 2020)

I have been seeing Dr. Donelson for 15 years or more! I have every confidence in his medical expertise!


StarStarStarStarStar Thyroid sonogram , labs, diabetes check —    (Patient since 2020)

Dr Hakim is my Endocrinologist. She is thorough, knowledgeable and her bedside manner is second to none. Everyone on the office staff is so nice and accommodating. Their smiles are contagious and they help you relax. The lab tech is awesome! I never feel the needle😃I highly recommend this office and Dr Hakim


StarStarStarStarStar Have been a patient with your practice for over... —    (Patient since 2020)

Have been a patient with your practice for over 35 years. Never once have I second guessed my physician nor his nurse. They listen to what I have to say and make sound judgments based on my complaints ad/or illnesses.


StarStarStarStarStar It was a pleasure visiting your office. Dr. D... —    (Patient since 2020)

It was a pleasure visiting your office. Dr. Donelson has been my physician just about the time he started practicing in Frederick. I would be hard pressed to find another doctor who I trusted as much! Everyone I came in contact with was cordial and knowledgeable, especially Lesa Wallace.


StarStarStarStarStar The office staff is very efficient. Dr. Hakim ... —    (Patient since 2020)

The office staff is very efficient. Dr. Hakim is amazing. She is always very thorough and informative.


StarStarStarStarStar  —    (Patient since 2020)

Dr. Hakim is friendly and thorough - virtual visit


StarStarStarStarStar My visit to the office, and with the doctors wa... —    (Patient since 2020)

My visit to the office, and with the doctors was very productive.


StarStarStarStarStar The only problem is the wait time. My appointme... —    (Patient since 2020)

The only problem is the wait time. My appointment was at 10:30 a.m., not seen until 11:15 a.m.


StarStarStarStarStar Very professional and caring doctors. Takes th... —    (Patient since 2020)

Very professional and caring doctors. Takes the time to listen to you very thorough.


StarStarStarStarStar Always feel am being listened to. —    (Patient since 2020)

Always feel am being listened to.


StarStarStarStarStar A Competent and Caring Practice —    (Patient since 2020)

I've been going to this practice since 2011. I see Dr, Hakim who is very kind and always listens to my concerns, and answers in layman's terms.


StarStarStarStarStar Great practice  —    (Patient since 2020)

I love this practice. Both my Primary Car Doctor and Endocrinologist are at the practice. It is easy to schedule an appointment and the staff and the doctors listen to what you have to say and they provide excellent service.


StarStarStarStarStar Outstanding Staff! Doctor was OUTSTANDING! I am... —    (Patient since 2021)

Outstanding Staff! Doctor was OUTSTANDING! I am so glad after all these years, my Doctor knew about my health issues! What a relief!!!


StarStarStarStarStar  —    (Patient since 2020)

I'm so happy with service and clean facility and love my Dr


StarStarStarStarStar I like the appointment reminders.  —    (Patient since 2020)

I like the appointment reminders.


StarStarStarStarNo Star I typically see Dr, Hiren Shah three times per ... —    (Patient since 2020)

I typically see Dr, Hiren Shah three times per year, but have only had "virtual" visits since Covid 19 restrictions started. Following comments are based on many years of in-person visits for both Dr. Shah and your lab.


StarStarStarStarStar Highly recommend Dr Hakim —    (Patient since 2021)

Dr Hakim has been monitoring my situation for several years. She is very thorough and good about explaining my condition. Always takes the time needed and is always very pleasant.


StarStarStarStarStar Ms.Yuan is terrific.She has counselled and cajo... —    (Patient since 2020)

Ms.Yuan is terrific.She has counselled and cajoled me into continually improving diabetic numbers.She is compassionate,knowledgeable and very nice.


StarStarStarStarStar Dr Hakim is very thorough and knowlegeable with... —    (Patient since 2020)

Dr Hakim is very thorough and knowlegeable with my healthcare. I am very pleased with being her patient!


StarStarStarStarStar Frederick Internal Med & Endo SRVS office staff... —    (Patient since 2020)

Frederick Internal Med & Endo SRVS office staff are very professional and polite as well as the nurses who are very professional friendly and easy to talk with. The Doctors are A1 with listening to your issues diagnosing your problems.


StarStarStarStarStar I continue to be very pleased with my associati... —    (Patient since 2020)

I continue to be very pleased with my association with FIMES


StarStarStarStarStar I have a very high regard for Dr. Donaldson, Li... —    (Patient since 2020)

I have a very high regard for Dr. Donaldson, Lisa, and the rest of the staff.


StarStarNo StarNo StarNo Star It is the most poorly run office i have ever de... —    (Patient since 2020)

It is the most poorly run office o have ever dealt with. Dr. Hakim is great, but the office is terrible. You can never reach them, thecanswering message says they'll get back to you within 48 hrs, and incorrect lab form requests were sent from last year Nd not the ones needed. No matter how great a doctor is the inefficiency of the staff isxa major problem.


StarStarStarStarStar From start to finish, everyone was professional... —    (Patient since 2020)

From start to finish, everyone was professional, friendly, and efficient.


StarStarStarStarStar I think that Dr. Hiren Shah is an excellent doc... —    (Patient since 2020)

I think that Dr. Hiren Shah is an excellent doctor.


StarStarStarStarStar The Patient Portal leaves a little bit to be de... —    (Patient since 2020)

The Patient Portal leaves a little bit to be desired. Lab results almost never seem to make it and every time I try to login after a long absence I have password problems.


StarStarStarStarStar I have always been happy with the services  —    (Patient since 2020)

I have always been happy with the services provided by FIMES. Dr. Hemen Shah is my primary care physician and Dr. Hakim is my endocrinologist. I have referred several friends to both of them.


StarStarStarStarStar Just wish we knew how to make our virtual conne... —    (Patient since 2020)

Just wish we knew how to make our virtual connection better. Dr Shah is wonderful, caring, smart, and loyal to his patients. We are most grateful to have him for our doctor!


StarStarStarStarStar I had a virtual appt. with Dr. Hakim recently. ... —    (Patient since 2020)

I had a virtual appt. with Dr. Hakim recently. One office visit and Two virtual visits total.


StarStarStarStarStar Dr.Hakim is an excellent doctor. —    (Patient since 2020)

Dr.Hakim is an excellent doctor.


StarStarStarStarStar It is very convenient to see the Doctor without... —    (Patient since 2020)

It is very convenient to see the Doctor without having to leave home.


StarStarStarStarStar Dr. Donelson treats my husband and me like fami... —    (Patient since 2020)

Dr. Donelson treats my husband and me like family. Super person as well our doctor.


StarStarStarStarStar Excellent Practice, would recommend.  —    (Patient since 2020)

Excellent Practice, would recommend.


StarStarStarStarStar I have been going to the company for over 20 ye... —    (Patient since 2021)

I have been going to the company for over 20 years and very satisfied with the services offer


StarNo StarNo StarNo StarNo Star Virtual Appointment Disappoinment —    (Patient since 2020)

I had an appointment and waited an hour and never had the appointment. I then had to send an email to the office to reschedule. I was not a happy camper. The system at this office is antiquated. Needs to be updated and allow us to make online appointments. The providers are good, but you need another endocrinologist. Jin and Dr. Hakim are swamped.


StarStarStarStarStar Jin a trusted member of my wellness team ! —    (Patient since 2020)

Jin takes excellent care of me. She is friendly and personable while sticking to the facts of what is needed for my care treating Type II diabetes. She is a trusted member of my wellness team!! Wouldn't do without her.


StarStarStarStarNo Star Was a little upset that I had to wait 30 for my... —    (Patient since 2020)

Was a little upset that I had to wait 30 for my appointment. This was a virtual one and it just seemed like it should have gone more smoothly


StarStarStarStarStar  —    (Patient since 2020)

Dr. Hakim always takes her time to talk to you and makes sure you understand.


StarStarStarStarStar Staff is friendly and doctor is very cordial, h... —    (Patient since 2020)

Staff is friendly and doctor is very cordial, helpful and polite. Doctor has lot of patience to listen and advice the patient.


StarStarStarStarStar Keep me informed and Portal up to date with vis... —    (Patient since 2020)

Keep me informed and Portal up to date with visits and medical history


StarStarStarStarStar Dr. Hakim —    (Patient since 2021)

Dr. Hakim is one of the best doctors around. She is compassionate and explains everything in detail. She is extremely knowledgeable and I trust her very much.


StarStarStarNo StarNo Star I have struggled with three things since joinin... —    (Patient since 2020)

I have struggled with three things since joining the group as a new patient first: the website claims the office hours begin at 8 am but there is no information indicating that the telephones will not be available until later in the office hours, I have had a problem trying to get into the office to speak to the front desk at 8 am and staff did not pick up the telephone even when you can clearly see them in the office. I am not clear on when telephone hours begin but certainly this should be clear to patients and made clear on the website. secondly: the wait time for your appointment -- heard to imagine -- the fastest appointment I have ever had has been a 50 minute wait time. I think if you want patients to be more satisfied, you may want to alert them to the likely wait time at check in and allow them to use their time more wisely - perhaps consider giving the patients one fo the reservation wands that restaurants use wait listed persons needing a table -- people in downtown Frederick at least can move around freely downtown awaiting their table at the restaurant knowing the "wand" will alert them when their table is finally available. something should be done to make things better for the patients when we arrive "on time" but the provider is not keeping the schedule as expected. third: I came for a Shingles shot -- the first one took 45 minutes to put into my arm - I was told by my doctor to get one and that no appointment would be needed. I was told to just drop in during business hours and all would be well. I called ahead of my arrival and asked again if my dropping by was acceptable and whether a specific time would be best. I was given no instructions to arrive at a "best time" but I can tell you that didn't seem the case with reception upon my arrival. Reception seemed less than pleased and in fact told me I was not there during any of my doctors office hours and seemed disbelieving that i had been instructed to arrive as such.


StarStarStarStarStar Despite limted time doctors have, Dr Hiren Shah... —    (Patient since 2020)

Despite limted time doctors have, Dr Hiren Shah always uses his time wisely and gets the needed information to you and update your health profile and prescribe any needed medications.


StarStarStarStarStar Easy. Access, professional care. —    (Patient since 2020)

Easy. Access, professional care.


StarStarStarStarStar  —    (Patient since 2021)

Dr. Hemen Shah did a great job with our ( me and my wife ) first ever health exam. He explained everything to us in a very clear manner. He was also kind and friendly. All of the staff was great – they were very helpful.


StarStarStarStarStar Please Take Us On Time! —    (Patient since 2020)

We love Dr. Hakim, but the wait times becoming more and more horrendous. To wait in the back room for over one and a half hours is disrespectful to us; and our time is valuable too.


StarStarStarStarStar So glad I made the change  —    (Patient since 2021)

Two of my respected specialists named Dr. H. Shah when I asked for recommendations for a primary care physician. I've only had one appointment, and I was not disappointed. The office staff is professional and courteous, and his nurse surprised me with a transcribing app on her phone that aided communication (I'm hearing impaired). Dr. Shah is thorough and personable. I didn't feel rushed, and he answered all my questions. He even personally called later the same day of my appointment with blood test results.


StarStarStarStarStar As usual everyone very efficient and profession... —    (Patient since 2020)

As usual everyone very efficient and professional


StarStarStarStarStar Endo Appointment —    (Patient since 2020)

Jin is always so personable and friendly. I really enjoy our appointments.


StarStarStarStarNo Star Now that I can't travel very well, the phone ap... —    (Patient since 2020)

Now that I can't travel very well, the phone appointments are great. I don't remember when my next one is! Please send me a rreminder. Thank you, Penny Lee


StarStarStarStarStar Been coming here regularly for a number of year... —    (Patient since 2020)

Been coming here regularly for a number of years.


StarStarStarStarNo Star Only got two shots and it really should not ha... —    (Patient since 2020)

Only got two shots and it really should not have taken 35 minutes. Love Dr. Hakim


StarStarStarStarStar Dr. Shah and Staff —    (Patient since 2020)

Dr. Shah and his staff took excellent care of me during a recent health episode. They are kind, caring and very helpful.


StarStarStarStarStar Everything was fine with me and my wife see you... —    (Patient since 2020)

Everything was fine with me and my wife see you in three months.


StarStarStarStarStar Professional, timely and empathetic service. D... —    (Patient since 2020)

Professional, timely and empathetic service. Doctors took the time to understand the issues.


StarStarStarStarStar Everyone is super nice. No complaints! —    (Patient since 2020)

Everyone is super nice. No complaints!


StarStarStarStarStar Our appointments are always on time. We have a ... —    (Patient since 2020)

Our appointments are always on time. We have a wonderful repor'e with Dr. Donelson.


StarStarStarStarNo Star Doctor Hiren Shah is a very caring physician an... —    (Patient since 2020)

Doctor Hiren Shah is a very caring physician and it shows through the operations of the entire office. Thanks for caring and for your operational planning and success.


StarStarStarStarStar As always, Dr. Hakim is my hero. Her sincerity,... —    (Patient since 2020)

As always, Dr. Hakim is my hero. Her sincerity, subject matter expertise, humor and "bedside manner" — even in these COVID times of virtual visits — are beyond reproach. Applause! Applause! Dr. Hakim is a rock star. And I am happy to head up her fan club. Sure and certain.


StarStarStarStarStar My most recent visit was an ov. Which was great... —    (Patient since 2020)

My most recent visit was an ov. Which was great. It's always nice to actually get Into the office. I also like the online visit because if it's slow in the office I can get things done at home until it's my turn to be seen. So that's a better use of my time. And Jin's time.


StarStarStarStarStar Excellent staff, all are helpfull. I feel very ... —    (Patient since 2020)

Excellent staff, all are helpfull. I feel very comfortable going there. Thanks again.


StarStarStarStarStar Dr. Hakim is extremely knowledgeable in care of... —    (Patient since 2020)

Dr. Hakim is extremely knowledgeable in care of diabetes and thyroid issue patients.


StarStarStarStarStar  —    (Patient since 2020)

Dr. Shah is very easy to talk to. He answers questions completely and looks at you as he talks. I think he is very thorough in his exam.


StarStarStarStarStar Dr Shah demonstrates interest in client's ... —    (Patient since 2020)

Dr Shah demonstrates interest in client's condition and questions, plus, communicates very well, without hurrying the office visit.


StarStarStarStarNo Star it was a firsts visit so will follow up after b... —    (Patient since 2021)

it was a firsts visit so will follow up after blood test results.


StarStarStarStarStar Staff and doctor both are very supportive and s... —    (Patient since 2021)

Staff and doctor both are very supportive and spend full time and listens to your concerns and guides us in right direction


StarStarStarStarStar very nice staff they are very friendly and take... —    (Patient since 2020)

very nice staff they are very friendly and take time to answer any concerns.


StarStarStarStarStar Love Dr Hakim and everyone there —    (Patient since 2020)

Love Dr Hakim and everyone there


StarStarStarStarStar I trust Dr. Hakim's judgement and recommendatio... —    (Patient since 2020)

I trust Dr. Hakim's judgement and recommendations completely


StarStarStarStarStar Fred Int Med & Endo Srvs is a professional and ... —    (Patient since 2020)

Fred Int Med & Endo Srvs is a professional and proficient office that provides diabetes support and other services. They are on top of the medications and information needed to control diabetes so you can live a healthy productive life.


StarStarStarStarStar Everyone is always very friendly andf helpful, ... —    (Patient since 2020)

Everyone is always very friendly andf helpful, especially Dr Hakim.


StarStarStarStarStar There very nice, and kind people —    (Patient since 2020)

There very nice, and kind people


StarStarStarStarStar So far the online has been very good and accura... —    (Patient since 2020)

So far the online has been very good and accurate.


StarStarStarStarStar I love Dr. Hemen Shah... he spends time with me... —    (Patient since 2020)

I love Dr. Hemen Shah... he spends time with me and in this day and age that is rare... he’s a great Dr.


StarStarStarStarStar  —    (Patient since 2020)

My doctors are extremely thorough and take plenty of time with me.


StarStarStarStarStar This wasn’t an office visit so some questions a... —    (Patient since 2020)

This wasn’t an office visit so some questions are not relevant.


StarStarStarStarStar Dr. Hiren Shah is very knowledgeable and friend... —    (Patient since 2020)

Dr. Hiren Shah is very knowledgeable and friendly. BUT... I did have to wait for over an hour Thursday...


StarStarStarStarStar The staff at FIMES are all very helpful and cou... —    (Patient since 2020)

The staff at FIMES are all very helpful and courteous. The doctors and physician assistants all take the time to give their attention to everything a patient is experiencing and provide a very thorough evaluation during each visit.


StarStarStarStarStar Dr. Hakim —    (Patient since 2020)

Dr. Hakim is truly a one of a kind. Takes time to explain and makes sure you understand.


StarStarStarStarStar All staff were very pleasant and helpful starti... —    (Patient since 2021)

All staff were very pleasant and helpful starting with the phone call to schedule my visit. I was impressed by the professionalism, capabilities and friendliness of the staff.


StarStarStarStarStar My Dr Jean Yuan is  —    (Patient since 2020)

My Dr Jean Yuan is the best


StarStarStarStarStar I have been seeing Dr. Hakim for 17 years. She ... —    (Patient since 2020)

I have been seeing Dr. Hakim for 17 years. She is an absolutely fantastic endocrinologist and a most kind and caring person! I have been recommending her for years to everyone I know. May God always bless her and protect her! Anna Ciampa


StarStarStarStarStar Very convenient and helpful. —    (Patient since 2020)

Very convenient and helpful.


StarStarStarStarStar Dr. Hemen Shaw is wonderful! Takes his time an... —    (Patient since 2020)

Dr. Hemen Shaw is wonderful! Takes his time and very thorough!


StarStarStarStarStar It is a friendly atmosphere. —    (Patient since 2020)

It is a friendly atmosphere.


StarStarStarStarStar My Dr was very thorough and helped me see what ... —    (Patient since 2020)

My Dr was very thorough and helped me see what I needed to do. She is so nice to work with.


StarStarStarStarStar Dr Hemen Shah is awesome! He was very thorough ... —    (Patient since 2021)

Dr Hemen Shah is awesome! He was very thorough during a severe asthma attack and gave me meds I’d need to recover to keep me out of the hospital. So glad I switched to him for my PCP!


StarStarStarStarStar Dr. Hakim is wonderful, she listens and I never... —    (Patient since 2020)

Dr. Hakim is wonderful, she listens and I never feel rushed. She makes sure I fully understand my lab results and her recommendations.


StarStarStarStarNo Star Waiting for a return call? —    (Patient since 2020)

This review would have been 5 stars but the numerous time I called, left a message and received no call back is frustrating.


StarStarStarStarStar Can't speak highly enough about Dr Hakim. Su... —    (Patient since 2020)

Can't speak highly enough about Dr Hakim. Super smart and knowable as well as caring. She just awsome.


StarStarStarStarNo Star Dr Hiren Shah is thorough and attentive. He ha... —    (Patient since 2020)

Dr Hiren Shah is thorough and attentive. He has referred me to other specialists as needed.


StarStarStarStarStar Dr. Donelson and Lesa are the absolute best. T... —    (Patient since 2020)

Dr. Donelson and Lesa are the absolute best. They have always been wonderful to my family and we trust them implicitly. I was so appreciative to have Dr. Donelson overseeing my care at Frederick Memorial Hospital when I had my stroke.


StarStarStarStarStar .Harry & Claudia Goad —    (Patient since 2020)

I and my spouse (Harry) have every confidence in our physician Dr. Hiren Shah. We have been patients at this practice for over 12 years during which time there have been several hospitalizations. On those occasions Dr. Shah is always the first person in the room every morning to exam and check on our status as patients. In office visits are always timely and thorough. We are very fortunate to be under Dr. Shah's care. He is an outstanding physician.


StarStarStarStarStar Great Doctor & Staff —    (Patient since 2020)

Dr. Hiren Shah is a very understanding doctor and easy to talk to. He is very knowledgeable.


StarStarStarStarStar ... —    (Patient since 2020)

The staff is helpful and knowledgeable. My doctor is thorough and listens to my concerns . The office is great!


StarStarStarStarStar Very caring in every aspect of the client exper... —    (Patient since 2020)

Very caring in every aspect of the client experience.


StarStarStarStarStar Virtual visit was easy to access. —    (Patient since 2020)

Virtual visit was easy to access.


StarStarStarStarStar Dr. Hiren Shah is a very caring, thorough docto... —    (Patient since 2020)

Dr. Hiren Shah is a very caring, thorough doctor. We have been seeing him for a number of years & we couldn’t be more pleased with his care.


StarStarStarStarStar Bonnie Reifsnider . —    (Patient since 2020)

I can't imagine a better office staff and environment than I experience at FIMES. I feel perfectly comfortable and at ease at those times when I have appointments at their office. My physician, Dr. Hiren Shah, is the absolute best. Staff is caring and efficient. Overall, it is an extremely pleasant experience -- just the way a doctor's office should be.


StarStarStarStarStar It was very rewarding and helpful;but I admit I... —    (Patient since 2020)

It was very rewarding and helpful;but I admit I truly like in person much better.


StarStarStarStarStar Dr. Hiren Shah is great !!! —    (Patient since 2020)

Dr. Hiren Shah is great !!!


StarStarStarStarStar Dr. Hakim is very informative. She is friendly... —    (Patient since 2020)

Dr. Hakim is very informative. She is friendly to speak with and takes time to listen to you. I highly recommend Dr. Hakim should anyone need an endocrinologist.


StarStarStarStarStar I ALWAYS FEEL COMFORTABLE AND WELL ADVISED. —    (Patient since 2020)

I ALWAYS FEEL COMFORTABLE AND WELL ADVISED.


StarStarStarStarStar Well pleased patient —    (Patient since 2020)

I am very pleased with this practice. Everyone is pleasant and eager to help. I feel comfortable in their care.


StarStarStarStarStar Dr. Shah is THE BEST. He is thorough and so so... —    (Patient since 2020)

Dr. Shah is THE BEST. He is thorough and so so kind. I love my doctor.


StarStarStarStarNo Star Dr. Donelson is a caring individual who listens... —    (Patient since 2020)

Dr. Donelson is a caring individual who listens to what you say. He takes time to hear you. I have had him for my Internal Medicine doctor for about 20 years now and still see (and phone) him after I moved 100 miles away. I do have an issue about the timeliness of the office staff returning phone calls -- even if it's just to set up an appointment. At one point, the office had a self scheduling page on the website which i thought was a useful idea but i can't seem to find that any longer. Good doctors, good practice.


StarStarStarStarStar We have been coming to this practice since 1997... —    (Patient since 2020)

We have been coming to this practice since 1997 and would never go any where else. The doctors here are the best.


StarStarStarStarStar No improvement ever needed ..very professional ... —    (Patient since 2020)

No improvement ever needed ..very professional , friendly , caring staff


StarStarStarStarStar Dr. Hiren Shah is always polite, listens carefu... —    (Patient since 2020)

Dr. Hiren Shah is always polite, listens carefully, and treats his patients with curtesy. He is a gentleman physician.


StarStarStarStarStar Always easy and comfortable  —    (Patient since 2020)

Always easy and comfortable


StarStarStarStarStar I can’t imagine my life without Dr. Hiren Shah.... —    (Patient since 2020)

I can’t imagine my life without Dr. Hiren Shah. The most compassionate, caring & intelligent doctor I’ve ever known. And I see a lot of doctors. Both partners ( Dr Hemen Shah & Dr. Donalson ) are also great when on call after hours to answer my needs. Couldn’t be more pleased w/ FIMES !


StarStarStarStarStar Dr. Hakim is the BEST!! She is a wonderful doctor! —    (Patient since 2020)

Dr. Hakim is the BEST!! She is a wonderful doctor who knows what she is talking about!! She has really helped my thyroid and has helped me to feel better physically and mentally with half a thyroid. She is so nice, down to earth, she listens, she gives good feedback, and she tells me when I need to change my ways (when I am doing things that are not good for me and my thyroid) LOL! She is simply the best and she is a beautiful person inside and out and always has a smile for me. I love her as my doctor. She makes thyroid disease more bearable! Side note: I fell in my driveway before one of my appointments, and I was running late, so I hopped in the car and went. When I got there Dr. Hakim and staff were so attentive to me and my fall. They propped up my leg, gave me something to clean up the road rash, got ice for me and checked it out to make sure it was nothing serious. I can't say enough about this practice, the people, and Dr. Hakim. LOVE THEM!


StarStarStarStarStar Dr Hakim is awesome!!!!!  —    (Patient since 2020)

Dr Hakim is awesome!!!!! She is thorough and very kind!!!


StarStarStarStarStar I felt very much at ease with Dr. Hakim with he... —    (Patient since 2020)

I felt very much at ease with Dr. Hakim with her and her office personnel. I had no problem understanding the problem as she explained it to me, or the treatment plan she had in mind.


StarStarStarStarStar Dr Haikim is the best Doctor I'm had--ever. —    (Patient since 2020)

Dr Haikim is the best Doctor I'm had--ever. (I'm in my mid 50's!) She listen's, really listen's to you. Everyone in the office is friendly, respectful and courteous.I've been seeing Dr. Haikim for many years now and have been very happy with her expertise.


StarStarStarNo StarNo Star Great doctor, but the wait time is terrible. Ne... —    (Patient since 2020)

Great doctor, but the wait time is terrible. Need to schedule less patients. Or have a nurse practitioner for those that need less care. If you have time to wait, than he is a great doctor. Takes his time with you. Builds a repour with his patients.


StarStarStarStarStar Dr. Hakim is the BEST Doctor ever! She truly c... —    (Patient since 2020)

Dr. Hakim is the BEST Doctor ever! She truly cares about her patients-head to toe!


StarStarStarStarStar Dr Hakim & her staff are excellent! —    (Patient since 2020)

Dr Hakim & her staff always taken the time to really listen to myself and other family members who are their patients. Dr Hakim is a compassionate, brilliant Endocrinologist who we trust completely with our thyroid health.


StarStarStarStarStar Dr. Hemen Shah spent time during my 'virtual vi... —    (Patient since 2020)

Dr. Hemen Shah spent time during my 'virtual visit' answering my questions as he usually did during our face-to-face appointments . Last office visit was in 2019.


StarStarStarStarStar I have been a patient for many years and have a... —    (Patient since 2020)

I have been a patient for many years and have always been satisfied with the Dr. and the entire medical team.


StarStarStarStarStar  —    (Patient since 2020)

The video and the service was perfect. I would like to thank the doctor for her caring attitude and we love her a lot


StarStarStarStarStar Clean, prompt, kind —    (Patient since 2021)

Staff was kind, office was clean and Dr Hakim was clear in explaining my health concerns


StarStarStarStarStar Great care, great practice —    (Patient since 2020)

Have been under the care of Doctor Hakim for many years now and can't say enough about her. She has always given me her time and expertise, explaining everything fully and working creatively on solutions to my issues. The practice is efficient and friendly.


StarStarStarStarStar Dr Hiren Shah and his staff are wonderful, kind... —    (Patient since 2020)

Dr Hiren Shah and his staff are wonderful, kind, caring and very intelligent. Love them


StarStarStarStarStar Great practice. Professional and caring enviro... —    (Patient since 2020)

Great practice. Professional and caring environment.


StarStarStarStarStar It would be better if the calls were answered o... —    (Patient since 2020)

It would be better if the calls were answered or mesages returned in a timely manner. I had to call a few times to be able to schedule my appointment eventhog I left a mesage to call me back. I am happy with my Dr.


StarStarStarStarStar Dr. Hakim takes a personal interest in my healt... —    (Patient since 2020)

Dr. Hakim takes a personal interest in my health and well being. She listens, but also asks lots of questions. I trust her feedback and recommendations.


StarStarStarStarStar Very thorough examination by Dr Shah and review... —    (Patient since 2020)

Very thorough examination by Dr Shah and review of all of my health concerns. Left me feeling that all is being done to keep me healthy and able to get the most out of life. Thank You


StarStarStarStarStar Very nice friendly and professional.  —    (Patient since 2021)

Very nice friendly and professional.


StarStarStarStarStar  —    (Patient since 2020)

Dr.Hakim is very thorough. Takes her time and discusses her findings so you understand. Just a little too long waiting in the room.


StarStarStarStarStar Very kind n look forward to visits.  —    (Patient since 2020)

Very kind n look forward to visits.


StarStarStarStarStar  —    (Patient since 2020)

I had a good appointment with Dr. Hakim. She covered all the needed Information about my blood work and all my health issues. I always look forward to my appointment with her. I will be glad when we can resume actual office appointments. Thank you.


StarStarStarStarStar Best doctor service. On time and a good follow ... —    (Patient since 2020)

Best doctor service. On time and a good follow up.


StarStarStarStarStar Dr Hakim great in person or online!!! —    (Patient since 2020)

Dr Hakim is great to deal with in person or online!! Explains my medical situation in terms I understand!! The staff pre-call is a great way to handle getting my history/med list etc. Signing in to the virtual appointment is very easy!!


StarStarStarStarStar Attentive to patient needs —    (Patient since 2020)

Attentive to patient needs


StarStarStarStarStar Expert, caring professionals —    (Patient since 2020)

Dr. Hakim and her PA, Jinhui Yuan, are truly experts in their field. I see Jin for regular follow-up care, and she provides coherent, reliable information and explanations concerning my condition, lab work, and medications. Jin expresses intertest and concern for my overall well being and includes me in every step of my care plan. I highly recommend Dr. Hakim's practice for any endocrine issues.


StarStarStarStarStar Excellent care and serv —    (Patient since 2020)

Excellent care and service


StarStarStarStarStar Everyone I have encountered during my visits to... —    (Patient since 2020)

Everyone I have encountered during my visits to your office have been professional and kind. I feel like the people I see know what they are doing, so I believe I am getting very good attention.


StarStarStarStarStar I was not happy with the NP. I didn’t feel she ... —    (Patient since 2020)

I was not happy with the NP. I didn’t feel she listened to me. Dr Hakim is wonderful.


StarStarStarStarStar The staff is friendly and efficient. Dr. Hakim ... —    (Patient since 2021)

The staff is friendly and efficient. Dr. Hakim is a great doctor.


StarStarStarStarNo Star I need to speak with the office manager. I had ... —    (Patient since 2020)

I need to speak with the office manager. I had a virtual visit last week with NP. SHe was one hour late to appt and never said sorry. Never gave me name of nutrionist to call and never gave me blood sugar levels ranges once i check blood sugar. I need to request all my records so that I can deliver to nurtionist. Patient portal does not work. Christie Ferri


StarStarStarStarNo Star Very pleased with online visit, all questions a... —    (Patient since 2020)

Very pleased with online visit, all questions answered and advice given.


StarStarStarStarStar I am very satisfied with the on-line appointmen... —    (Patient since 2020)

I am very satisfied with the on-line appointment with Dr. Shah. It went very well, and all my health issues were addressed.


StarStarStarStarStar Very impressed with the thoroughness of my exam... —    (Patient since 2021)

Very impressed with the thoroughness of my examination, it was exactly like being in the office. Dr. Hemmen Shah didn't miss a thing.


StarStarStarStarStar Outstanding... on time, no tech difficulties, e... —    (Patient since 2020)

Outstanding... on time, no tech difficulties, easy!


StarStarStarStarStar Dr. Hakim —    (Patient since 2020)

Dr. Hakim listens and is responsive. I have 100% confidence in her care.


StarStarStarStarStar Dr Hiren Shah is the best GP i've ever had. He... —    (Patient since 2020)

Dr Hiren Shah is the best GP i've ever had. He is attentive to my needs and consistent in his follow ups. The facility as a whole is supportive of patient inquiries and prescription refill requests.


StarStarStarStarStar  —    (Patient since 2020)

Office personnel, nurses and doctors were all very nice in taking care of me. and the service I got. was appreciated.


StarStarStarStarStar I am always treated with kindness and professio... —    (Patient since 2020)

I am always treated with kindness and professionalism. Thank you for your care.


StarStarStarStarStar While a virtual visit cannot approach an actual... —    (Patient since 2020)

While a virtual visit cannot approach an actual visit, the appointment satisfied all my concerns regarding my health.


StarStarStarStarStar As always Dr. Hakim is the best! —    (Patient since 2020)

As always Dr. Hakim is the best!


StarStarStarStarStar Twenty years as a patient —    (Patient since 2020)

Dr. Hemen Shah has been my primary care doctor for the last 20 years and I have been quite pleased. On those rare occasions I’ve had to see the other doctors in the practice, Dr. Hiren Shah and/or Dr. Donelson, they have also been wonderful.


StarStarStarStarStar FIMES is very accommodating and understands the... —    (Patient since 2021)

FIMES is very accommodating and understands the needs of their patients.


StarStarStarStarStar Everyone is polite and helpful. —    (Patient since 2020)

Everyone is polite and helpful.


StarStarStarStarStar Love Dr. Hakim and Jinn the nurses and staff ar... —    (Patient since 2020)

Love Dr. Hakim and Jinn the nurses and staff are outstanding and patient focused.


StarStarStarStarStar It was easy and thorough. Not rushed. Great pl... —    (Patient since 2020)

It was easy and thorough. Not rushed. Great place and great system they are using to take care of their patients.


StarStarStarStarStar A great medical practice in every respect! —    (Patient since 2020)

A great medical practice in every respect!


StarStarStarStarStar Very satisfied with our on line appointment. A... —    (Patient since 2020)

Very satisfied with our on line appointment. As usual Dr. Hiren Shah listens and gives good feedback. I,m the one who needs to be better prepared with notes so I don’t forget things I think about weeks prior to our on line Appointment! Have a safe and wonderful New Year. E Hegner


StarStarStarStarStar Jen is always kind, gentle, understanding and c... —    (Patient since 2020)

Jen is always kind, gentle, understanding and competent. I’ve met with Dr Hakeim and felt the same way. The office is so friendly, I actually enjoy going to my appointments (you know, if you have to go to one...)


StarStarStarStarStar Dr. Hakim is a wonderful, caring, and knowledge... —    (Patient since 2020)

Dr. Hakim is a wonderful, caring, and knowledgeable endocrinologist


StarStarStarStarStar Satisfied customer —    (Patient since 2020)

Very happy with this provider since joining. Have no intention of changing.


StarStarStarStarStar I have always received the most professional an... —    (Patient since 2020)

I have always received the most professional and thorough care from Dr. Hiren Shah and his staff.


StarStarStarStarStar Dr. Hakim  —    (Patient since 2020)

Dr. Hakim has been a lifesaver. Until I saw her I was exhausted and she found that my thyroid wasn't working properly.


StarStarStarStarStar Dr Hemen Shah is a thorough, patient, caring ph... —    (Patient since 2020)

Dr Hemen Shah is a thorough, patient, caring physician. We are lucky to be in his care.


StarStarStarStarNo Star Dr Hakim is a very competent physician and I wo... —    (Patient since 2020)

Dr Hakim is a very competent physician and I would recommend her to anyone seeking thyroid treatment. I was a primary patient of Dr Hemin Shaw. I was disappointed with his coverage of my health. I have left his practice for another PC several years ago.


StarStarStarStarStar . —    (Patient since 2020)

My online appointment was very satisfactory. I like live appointments (in the office) better, but my online conversation with Dr. Hakim was excellent.


StarStarStarStarStar Excellent online appt. Enjoyed being able to t... —    (Patient since 2020)

Excellent online appt. Enjoyed being able to talk with Dr. Shah in a covid safe manner.


StarStarStarStarStar I truly feel cared for at Fred. Int. Med & Endo... —    (Patient since 2020)

I truly feel cared for at Fred. Int. Med & Endo Srvs! I highly recommend them!


StarStarStarStarStar I have always been pleased with the resultsfro... —    (Patient since 2020)

I have always been pleased with the results from my office and phone consultations.


StarStarStarStarStar Dr Shah and the staff are great —    (Patient since 2020)

Dr Shah and the staff are great


StarStarStarStarStar Excellent service would recommend  —    (Patient since 2020)

Excellent service would recommend


StarStarStarStarNo Star It was my first in office visit and I was not h... —    (Patient since 2020)

It was my first in office visit and I was not happy my appointment was at 12 I arrived at 11:45 and was given a pager and told to wait in car until pager goes off. I waited until 12:35!! Pager never went off so I went back in and ask if I was still going to be seen the receptionist called in back and someone came right out. I truly think they forgot about me. Staff was friendly. But I was not happy about the wait. I had another appointment that day and was late.


StarStarStarStarStar I love Dr,. Haikim. She is so friendly, throug... —    (Patient since 2020)

I love Dr,. Haikim. She is so friendly, through and helpful and at the same time professional . She has helped me immensely diana


StarStarStarStarStar For at least the past 15 years the fine physici... —    (Patient since 2020)

For at least the past 15 years the fine physicians here have taken excellent care of me. They feel like family. Thorough and knowledgeable they have helped me through the good times and the bad. Wouldn’t consider going anywhere else. I am a retired eye doc and trust the care I receive here and you should as well.


StarStarStarStarNo Star Dr Hakim is very good, but always is late often... —    (Patient since 2020)

Dr Hakim is very good, but always is late often by 30-60 minutes.


StarStarStarStarStar Dr. Donelson has been very realistic and suppor... —    (Patient since 2020)

Dr. Donelson has been very realistic and supportive about my health status and when I can go to work. He has been attentive. I sincerely appreciate this. Many doctors have not been this way. Thanks Dr. Donelson. My only recommendation is with his receptionist. I have called and left messages that is never responded to and I have to make 2-3 calls and it can take up to a week to hear back. It always goes to the voicemail and never do they pick up anymore.


StarStarStarStarStar I have been a patient here for many years and I... —    (Patient since 2020)

I have been a patient here for many years and I absolutely love Dr. Hakim and the staff there have been great.


StarStarStarStarStar Very professional and helpful —    (Patient since 2020)

Very professional and helpful


StarStarStarStarStar Dr Hiren Shah Review —    (Patient since 2020)

Dr Hiren Shah has been my personal physician for many years and continues to provide excellent health care services and advice. Appointments are easy to make and wait times are reasonable.


StarStarStarStarStar My first time there the office was clean the st... —    (Patient since 2020)

My first time there the office was clean the staff was very nice my wait time to see the doctor was not long at all and the doctor was very nice and to the point so for my first visit I would have to give them a 10 so thanks


StarStarStarStarStar I love my doctor! The virtual appointment went ... —    (Patient since 2020)

I love my doctor! The virtual appointment went well the connection was perfect. So I waited online for a while and then hung up. My doctor called me back. And we went back online for the virtual appointment.


StarStarStarStarStar Have been a patient of your for over 30 years. ... —    (Patient since 2020)

Have been a patient of your for over 30 years. Fully trust this practice.


StarStarStarStarStar  —    (Patient since 2020)

I like the doctor and service they provide


StarNo StarNo StarNo StarNo Star I love Hemen Shah but the waiting is too long a... —    (Patient since 2020)

I love Hemen Shah but the waiting is too long and when you call to talk the Dr. Nurse they never call you back. Plus should have a different number to option to make or cancel appointments.


StarStarStarStarStar Dr. Hakim Feedback —    (Patient since 2020)

Dr. Hakim takes a lot of time and is great at listening to the patient. However, scheduling is a nightmare.


StarStarStarStarStar Dr. Hakim is amazing. She spent a good deal of ... —    (Patient since 2020)

Dr. Hakim is amazing. She spent a good deal of time with me.


StarStarStarStarStar  —    (Patient since 2020)

I have used this practice for over 8 years and would never consider going any where else. Everyone is always pleasant, I have never felt rushed, and all phone calls are returned the same day. I highly recommend them.


StarStarStarStarStar Appointment was great. Dr. HeKim is a wonderful... —    (Patient since 2020)

Appointment was great. Dr. HeKim is a wonderful dr.


StarStarStarStarStar They, as usual were great and went through My r... —    (Patient since 2020)

They, as usual were great and went through My readings with great advice! The PA then adjusted My Pump !


StarStarStarStarStar Dr. Hakim impresses me greatly. —    (Patient since 2020)

Dr. Hakim impresses me greatly. She obviously has great medical skill and genuinely cares about her patients. She's as happy that I'm feeling much better under her care as I am.


StarStarStarStarStar Service was great even with a full waiting room... —    (Patient since 2020)

Service was great even with a full waiting room. Still can’t access the patient portal but working with the help desk in that issue


StarStarStarStarStar Online presence is very good. —    (Patient since 2020)

Online presence is very good.


StarStarStarStarStar Dr Tolino always does a very thorough job. He h... —    (Patient since 2020)

Dr Tolino always does a very thorough job. He has been my Pulmonary Physician for many years, and has helped me manage my asthma very successfully. The telemedicine appointment worked very well. Five stars!


StarNo StarNo StarNo StarNo Star Terrible wait times —    (Patient since 2020)

My on line visit the other day was great - - because I didn't have to wait over an hour to be seen. I understand there may be an occasional "emergency" that would cause me to wait, but every single time I have been in the office over the years, the wait has been ridiculous. Also, since there's no where else to leave feedback, I'm adding here that furniture is outdated, worn, torn and uncomfortable in many places. On a positive note, I appreciate the knowledge provided by the doc and PA.


StarStarStarStarStar I give the practice a 5 star rating. The staff ... —    (Patient since 2020)

I give the practice a 5 star rating. The staff and physicians care about the patients and spend the necessary time with us to make sure we understand what we need to do.


StarStarStarStarStar When you first walk in you are welcomed and ass... —    (Patient since 2020)

When you first walk in you are welcomed and assisted; and it gets even better from there. The people here are professional and act like they like their jobs and the clients! You don't find this most places. My doctor, Dr. Hakim, is compassionate and listens carefully while I talk. She also she explains and shows me what we are talking about so I don't worry. She monitors my case closely but with confidence and offers me reassurance. I could not be more pleased.


StarStarStarStarStar Dr. Hakim —    (Patient since 2020)

Dr. Hakim is an excellent physician. I would highly recommend her to anyone who needs an endocrinologist.


StarStarStarStarStar Great service and Staff —    (Patient since 2020)

Very friendly staff & Dr. Jin is a very good doctor.


StarStarStarStarNo Star I find it difficult to communicate with office ... —    (Patient since 2020)

I find it difficult to communicate with office staff. Getting phones messages returned etc.


StarStarStarStarStar Madj makes every effort to try to regulate my T... —    (Patient since 2020)

Madj makes every effort to try to regulate my Thyroid hormones and is quite patient with my lifestyle. I have been going to her for almost 2 decades and we have both learned much from one another. She's not afraid to try something "different" to help me with my systemic ups-and-downs. Charlie Mann


StarStarStarStarStar  —    (Patient since 2020)

I have been seeing Dr. Heman Shah for the past twenty years. He is a excellently physician.


StarStarStarStarStar Absolutely the best! I have never been to a doc... —    (Patient since 2020)

Absolutely the best! I have never been to a doctors office that truly gave me their all. The compassion during my biopsy was amazing and heartwarming.


StarStarStarStarStar Dr. Hemen Shah is our family doctor —    (Patient since 2020)

Dr. Hemen Shah is my family doctor and I trust him with my, my wife’s, my Mother and my Mother in Law medical decisions and recommendations.


StarStarStarStarStar Dr. Hemen Shah was thorough and clearly explain... —    (Patient since 2020)

Dr. Hemen Shah was thorough and clearly explained my treatment.


StarStarStarStarStar I was not sure that my voice-mail was received.... —    (Patient since 2020)

I was not sure that my voice-mail was received. I called twice before and no answer. The next day I received a call from the secretary.


StarStarStarStarStar I love Dr. Hiren Shah. He has kept me alive fo... —    (Patient since 2020)

I love Dr. Hiren Shah. He has kept me alive for a long time. His staff is great too. Eleanor McClain


StarStarStarStarStar  —    (Patient since 2020)

Super interest and support from everyone. Couldn’t be nicer.


StarStarStarStarStar Dr. Hakim is extremely knowledgeable and always... —    (Patient since 2020)

Dr. Hakim is extremely knowledgeable and always takes her time explaining things to you. She's always willing to answer and questions and never makes you feel rushed. You can really tell she cares about her patients!


StarNo StarNo StarNo StarNo Star this office is by far the most unprofessional ... —    (Patient since 2020)

this office is by far the most unprofessional it is never on time this app was 2 hours late and lasted five min why some one cant call and tell me she is behind is not right i will be looking for new place


StarStarStarStarNo Star It would be helpful to not have to wait till so... —    (Patient since 2020)

It would be helpful to not have to wait till so far out to get an appointment.


StarStarStarStarStar Smooth transaction. Clear video and sound. —    (Patient since 2020)

Smooth transaction. Clear video and sound.


StarStarStarStarStar  —    (Patient since 2020)

Jenn is great, but if the rest of my family wasn’t treated here, I would go somewhere else. They were over four hours late for my first virtual appointment, and an hour and 15 minutes late for my most recent one. Not to mention it is nearly impossible to schedule because the staff don’t ever answer the phone, but simply put you right in voicemail. It took me multiple messages over 2 weeks to get my last appointment schedule to the point that I was leaving messages saying “please call because I only have 4 days of my prescription left.” Maybe it is a compliment to the drs that they are so busy, but they are clearly overbooking to the detriment of their patients. While I felt that I received proper attention and care when I was finally called for my first appointment, I felt rushed during the last one and as if my concerns went unaddressed.


StarNo StarNo StarNo StarNo Star I've waited over an hour to see the doctor a fe... —    (Patient since 2020)

I've waited over an hour to see the doctor a few times in the last year and a half. Same for my wife. I called 10/12 and 10/15 to get an appointment with Dr Shah. My call went right to voicemail each time and no one got back to me till 10/19. I love Doctor Shah and the care he gives, but waiting that long for a call back and at the office is ridiculous. I am considering getting another primary care doctor


StarStarStarStarStar Great Office —    (Patient since 2020)

I've been using FIMES for a few years and have been very please with the service. The wait times were good before COVID and video visits are great as I can do what I need to do while waiting for my time.


StarStarStarStarStar This is a very friendly and professional office. —    (Patient since 2020)

This is a very friendly office, from the receptionist to the Doctor. It is a very professiuonal office without giving up the caring for the individual. I would rate more than 5 stars.


StarStarStarStarStar Appointment confirmations —    (Patient since 2020)

When confirming an appointment, it would be helpful to specify “virtual” or “in office.”


StarStarStarStarStar Dr, Hakim is the best doctor —    (Patient since 2020)

Dr, Hakim is the best doctor I have ever been under the care of. With her you are a person, and a patient and she listens to your concerns and responds. She is extremely knowledgeable in her area of medicine.


StarStarStarStarStar Exceptional service by the Medical Officer and ... —    (Patient since 2020)

Exceptional service by the Medical Officer and staff.


StarStarStarStarStar The staff is very helpful and friendly.  —    (Patient since 2020)

The staff is very helpful and friendly.


StarStarStarStarStar Very well taken care of by this practice —    (Patient since 2020)

Very well taken care of by this practice


StarStarStarStarStar Excellent care from Dr. Hiren Shah and the supp... —    (Patient since 2019)

Excellent care from Dr. Hiren Shah and the support staff.


StarStarStarStarStar Very engaging when online. Thorough and timely... —    (Patient since 2020)

Very engaging when online. Thorough and timely visits by the doctor.


StarStarStarStarNo Star It hard to get in touch with someone in the off... —    (Patient since 2020)

It hard to get in touch with someone in the office


StarStarStarStarStar Been coming to Frederick Internal Medicine and ... —    (Patient since 2020)

Been coming to Frederick Internal Medicine and Endo for numerous years will definitely continue The practice have amazing Doctors and employees.


StarStarStarStarStar The therapist was aware of my history and did a... —    (Patient since 2020)

The therapist was aware of my history and did an evaluation and explained what we will work on for my therapy.


StarStarStarStarStar Very efficient video connection. Comfortable ha... —    (Patient since 2020)

Very efficient video connection. Comfortable having a appointment on line. All questions answers always happy with Dr. Donelson.


StarStarStarStarStar Excellent health care from a caring Team —    (Patient since 2020)

Dr. Hiren Shah is an excellent doctor. He listens to my concerns and is very proactive in working with me regarding my health. The entire staff are friendly, knowledgeable and willing to assist the patients with their medical needs.


StarStarStarStarNo Star  —    (Patient since 2020)

My medical needs, directly and by referral have, over the years have been addressed appropriately.


StarStarStarStarStar Jin always takes her time with me, she asks a l... —    (Patient since 2020)

Jin always takes her time with me, she asks a lot of questions and is very thorough. I have a lot of confidence, and feel secure, in her care.


StarStarStarStarStar Great doc  —    (Patient since 2020)

Very pleased with how much time and interest both the person who did the intake before Dr. Hakim came in and Dr. Hakim was very thorough explain things and took her time with me


StarStarStarStarStar Very Attentive and Caring —    (Patient since 2020)

Frederick Internal Medicine and Endo Services is top notch! They care for there patients and you are NOT treated like a number, you are treated as a person. They take there time with there appointments and they listen and they truly care. Would recommended everyone to go to this practice!


StarStarStarStarNo Star I recommend, but wait times are long... —    (Patient since 2020)

My appointments are typically educational and I really appreciate the time that the doctor expense with me. The only thing that seems to be consistent, is the wait time. My appointment was almost 45 minutes behind (and it was a morning appointment).


StarStarStarStarStar Dr. Shah is caring and always ready to listen. —    (Patient since 2020)

Dr. Shah is caring and always ready to listen.


StarStarStarStarStar My last visit was by phone. It was very covenie... —    (Patient since 2020)

My last visit was by phone. It was very covenient and as always helpful. After a few minutes I had a diagnosis, information and a plan for recovery. My prescription was called in and I was confident that I knew what to do.


StarStarStarStarStar Dr. Hakim is second to none! —    (Patient since 2020)

Dr. Hakim is second to none!


StarStarStarStarStar I have been a patient here for many years, both... —    (Patient since 2020)

I have been a patient here for many years, both for my primary physician and my endocrinologist. Both have done a good job of keeping me healthy despite several physical problems. I have recommended them to many people over the years.


StarStarStarStarStar FIMES provided professional, courteous and empa... —    (Patient since 2020)

FIMES provided professional, courteous and empathetic service.


StarStarStarStarStar When I go to Fred.Int.Med & Endo I get great ca... —    (Patient since 2020)

When I go to Fred.Int.Med & Endo I get great care and service. The doctors take the time to listen to your concerns, and try to help you in any way. Also the nurses are helpful and understanding.


StarStarStarStarStar It was good no waiting in waiting room. Good a... —    (Patient since 2020)

It was good no waiting in waiting room. Good alternative.


StarStarStarStarStar Pleasant and efficiently operated medical offic... —    (Patient since 2020)

Pleasant and efficiently operated medical office.


StarStarStarStarStar Always available in any emergency. Great offic... —    (Patient since 2020)

Always available in any emergency. Great office staff and great team of physicians, especially Dr. Andrew Donelson and his team.


StarStarStarStarStar Great place!! —    (Patient since 2020)

I've used FIMES since I've moved to frederick in 2010. Nothing but great service from the doctors and staff. Very professional and certious to any of my needs. Definitely recommend them if you are looking for a doctor.


StarStarStarStarStar Great care & great staff.  —    (Patient since 2020)

Great care & great staff.


StarStarStarStarStar Dr Shaw and all the nurses technicians and secr... —    (Patient since 2020)

Dr Shaw and all the nurses technicians and secretaries are very friendly and knowledgeable.


StarStarStarStarStar You did amazing job, I wouldn’t change a thing.... —    (Patient since 2020)

You did amazing job, I wouldn’t change a thing. Thank you so much 😊


StarStarStarStarStar Personal,professional,on time,accurate,informat... —    (Patient since 2020)

Personal,professional,on time,accurate,informative,helpful,thorough and respectful. The very best which is why I drive 81 miles to the office


StarStarStarStarStar Professional, caring and respectful I am thank... —    (Patient since 2020)

Professional, caring and respectful I am thankful being taking care by everyone.


StarStarStarStarStar Very good experience. —    (Patient since 2019)

My experience has always been very good at each of My visits with this practice.


StarStarStarStarStar Good staff, punctual arrangements, thoroug... —    (Patient since 2020)

Good staff, punctual arrangements, thorough and attentive MD interview. RHB


StarStarStarStarStar Been coming here for a number of years! Dr. Don... —    (Patient since 2020)

Been coming here for a number of years! Dr. Donelson is a wonderful man.


StarStarStarStarStar Very Good. I was able to see and speak to my pr... —    (Patient since 2020)

Very Good. I was able to see and speak to my provider and it was a good experience.


StarStarStarStarStar I have been under the care of Dr Hiren Shah for... —    (Patient since 2020)

I have been under the care of Dr Hiren Shah for a very long time . My husband was in declining health for many years and Dr Shah was there for us anytime day or night God Blessed us all the day he became this very smart compassionate Dr I have referred him over and over again I am so very proud of him❤️


StarStarNo StarNo StarNo Star Waited over 2 hours for a video appt and then I... —    (Patient since 2020)

Waited over 2 hours for a video appt and then I had to call to cancel due to having to leave my house would have been nice to been updated on the wait time felt like i was forgotten, Seems like no one ever answers a phone call unless you call the line for billing. and i have had to call multiple times before some one got back with me for some issues sometime i have just driven to office and do things in person.


StarStarStarStarStar Great Doctor! —    (Patient since 2020)

Dr. Hiren Shah is the BEST! He is patient and listens to what you have to say. He always keeps me up to date on what immunizations I may need and is a thorough and caring doctor. My husband and I are thankful and blessed to have Dr. Hiren Shah as our primary care physician.


StarStarStarStarStar I got an appointment the same day —    (Patient since 2020)

I called the office for a same day visit due to a health scare that needed immediate attention. I am temporarily in Maryland from Virginia during the COVID pandemic to assist my family. Both my parents have been patients of the practice for more than 15 years. Dr. Hemen Shah, the nurses and staff were so kind and caring. I felt comfortable and confident with the care I was provided and continue to receive. I highly recommend Frederick Internal Medicine.


StarStarStarStarStar Staff is friendly, courteous, and helpful. —    (Patient since 2020)

Staff is friendly, courteous, and helpful.


StarStarStarStarStar I have been going to see Dr Hakim for number of... —    (Patient since 2020)

I have been going to see Dr Hakim for number of years. It wasn't until recently I started to see Jin. I love both of them very much. They've always been there take care of my type 1 diabetes and give me the care that I needed.


StarStarStarStarStar Jin is very professional and has a great bedsid... —    (Patient since 2020)

Jin is very professional and has a great bedside manner. This was a virtual visit, so did not see office.


StarStarStarStarStar Dr. Hired Shaw is very patient, professional an... —    (Patient since 2020)

Dr. Hired Shaw is very patient, professional and highly knowledgeable.


StarStarStarStarStar Dr hakim is very passionate and listens and has... —    (Patient since 2020)

Dr hakim is very passionate and listens and has great advice


StarStarStarStarStar Very pleased with this doctor and her staff. /i... —    (Patient since 2020)

Very pleased with this doctor and her staff. /i feel my thyroid condition is in very good hands.


StarStarStarStarStar I greatly appreciate the kindness and thoughtfu... —    (Patient since 2020)

I greatly appreciate the kindness and thoughtfulness of each person I have dealt with in your office. They are professional, courteous, and very helpful. I cannot say enough good things about each person I have deal with.


StarStarStarStarStar The Doctors and Staff at Fred. Int. Med & Endo ... —    (Patient since 2020)

The Doctors and Staff at Fred. Int. Med & Endo Srvs are always efficient and helpful as well as courteous. You always feel welcome not just another patient to deal with.


StarStarStarStarStar Caring and professional —    (Patient since 2020)

I appreciate their genuine interest in what is best course of action for me.


StarStarStarStarStar The staff and Dr. Hakim are very competent and ... —    (Patient since 2020)

The staff and Dr. Hakim are very competent and reflect genuine concern for the patient.


StarStarStarStarStar Virtual appointment —    (Patient since 2020)

Dr. Hakim makes a virtual appointment feel the same way as sitting in the room with her. They did an amazing job.


StarStarStarStarStar Dr. Donelson was very thoroughwith my chart and... —    (Patient since 2020)

Dr. Donelson was very thorough with my chart and called me the next day with my blood test results.


StarStarStarStarStar Jin always provides compassionate care. —    (Patient since 2020)

Jin always provides compassionate care. With a smile. Thorough and clear in explaining especially what my blood tests reveal and modifies prescriptions as they suggest.


StarStarStarStarStar Bob McAfee.. —    (Patient since 2020)

Caring physician and courteous. Difficult at times to access Patient Portal


StarStarStarStarStar Dr. Hiren Shah and his staff are excellent. —    (Patient since 2020)

Dr. Hiren Shah and his staff are excellent.


StarStarStarStarStar Excellent quality of care and very responsive t... —    (Patient since 2020)

Excellent quality of care and very responsive to patient inquiries.


StarStarNo StarNo StarNo Star I made an appointment for a telemedicine check ... —    (Patient since 2020)

I made an appointment for a telemedicine check up and rearranged my work schedule to be available at the appointed time. I did not receive a confirmation call prior to the appointment so the morning of, I called the office to confirm. Despite several attempts, I could only get a voice message that someone would return my call within 48hrs. At 30 mins to the appointment, I still hadn’t heard from anyone so I thought I could be mistaken and it was an in person consultation. When I got the to office they confirmed that is was telemedicine and someone would be in touch shortly. After rushing home (30 min round trip), I did not receive a vitals call from the nurse until 30min following my appointment time. Though she explained the delay and was apologetic, I was still frustrated as I could not get ahold of anyone from the office prior to this call to inform me that there would be a delay. The nurse told me the doctor would contact me shortly. One hour and a 10 minutes past my original appointment time (40 minutes after I spoke to the nurse), the doctor finally called. I could only give her 5 minutes for the appointment as I had a work meeting I had to attend, which I had previously rescheduled due to the original appointment time. Communication from staff at FIMES is much to be desired. All my frustration could have been avoided by having someone that can answer phone calls when they come in. Or if proactive communication when a delay is being experienced has been made.


StarStarStarStarNo Star Long a long-time user of FIMES. I'm satisfied. —    (Patient since 2020)

I'm a long-tome user of FIMES. I'm satisfied.


StarStarStarStarStar I feel I receive a fully professional service i... —    (Patient since 2020)

I feel I receive a fully professional service in my dealings with FIMES


StarStarStarStarStar Highly Recommend  —    (Patient since 2020)

The staff members are very friendly and accommodating. Dr. Donelson is very attentive, thorough and caring.


StarStarStarStarStar Love Dr. Hakim....always professional. Knowled... —    (Patient since 2020)

Love Dr. Hakim....always professional. Knowledge and demeanor top notch!


StarStarStarStarStar I have been going to Frederick Internal Medicin... —    (Patient since 2020)

I have been going to Frederick Internal Medicine & Endo. Services for quite a few years (approximately 8) and have been very happy with the doctors and nurses who have attended me.


StarStarStarStarStar Great doctors!  —    (Patient since 2020)

Great doctors! Very supportive


StarStarStarStarStar 1) When I called to make a phone visit with Dr.... —    (Patient since 2020)

1) When I called to make a phone visit with Dr. Hiren Shah the call was promptly returned. 2) Went to office for Fly Shot, procedure very efficiently handled with all Covid-19 regulations followed.


StarStarStarStarStar I highly respect Dr. Hakim and any chance I get... —    (Patient since 2020)

I highly respect Dr. Hakim and any chance I get, I recommend her. Also, the staff is great, always helpful. The only downside is that Dr. Hakim sometimes is behind on the schedule. However, that being said, what that says to me is that she is there for the patient and not for the clock. Which is the most important. :>


StarStarStarStarStar Staff is very flexible and caring as they have ... —    (Patient since 2020)

Staff is very flexible and caring as they have adapted to safety precautions.


StarStarStarStarStar Great practice. Dr. Hemen Shah is the best doc... —    (Patient since 2020)

Great practice. Dr. Hemen Shah is the best doctor I have ever been a patient of.


StarStarStarStarStar Great care has always been received by me at th... —    (Patient since 2020)

Great care has always been received by me at this office. They always take all the time I need to answer questions. However, it takes a longer time for them to return phone calls.


StarStarStarStarStar  —    (Patient since 2020)

The online service was doctor initiated, user-friendly, convenient, and a time saver. All one needs to do is to click on the site the doctor sends.


StarStarStarStarStar Dr. Hakim was so thorough in her history taking... —    (Patient since 2020)

Dr. Hakim was so thorough in her history taking and examination. She does her own thyroid ultrasound which I thought was fantastic. She explains everything in great detail and is very caring.


StarStarStarStarStar patient/Bonnie Reifsnider.. —    (Patient since 2020)

The FIMES office is set up with seats in the waiting room for social distancing. Any overflow patients waited in their cars with a device to notify them when safe space was available in the waiting room. My temperature was checked the minute I arrived. I was very impressed by the staff and comfortable, as I always am, with their efficiency, professionalism, and friendliness. The staff opened any doors for me and helped me avoid touching anything in that office unnecessarily. At the same time, they provided hand sanitizer available for patients all over the office space. They did everything necessary to provide a safe environment for patients. Everything was done in a timely manner as is their usual practice.


StarStarStarStarStar This place is really good. Every one treats yo... —    (Patient since 2020)

This place is really good. Every one treats you well and the doctor is great.


StarStarStarStarStar Unfortunately the computers were down at my las... —    (Patient since 2020)

Unfortunately the computers were down at my last visit!


StarStarStarStarStar Dr. Hemen Shah has always been there for me, I ... —    (Patient since 2020)

Dr. Hemen Shah has always been there for me, I appreciate his patients and understanding of my needs.


StarStarStarStarStar Grateful —    (Patient since 2020)

My husband and I have been with Dr. Donelson since he arrived in Frederick. He has always been there for us, through our good times and some of the bad times! His nurse, Lesa, is amazing. She remembers so much and is supportive to us.


StarStarStarStarStar Always pleasant and professional, never rushed.... —    (Patient since 2020)

Always pleasant and professional, never rushed. Medical staff takes time to interact and relate.


StarStarStarStarStar I just loved Dr Hakim. She was so kind, gentle... —    (Patient since 2020)

I just loved Dr Hakim. She was so kind, gentle, and thorough while explaining a complex new diagnosis about which I was very worried. She put me at ease and explained everything. She was not rushed. I am so thankful to have been referred to her by Dr Hussain!


StarStarStarStarStar Pleased with the online notification of this year  —    (Patient since 2020)

I was very pleased about receiving an email letting me know about this year flu shot. Since I am working from due Covid 19 my employer hasn't said anything about flu shot this year so your email was on time. I was able to get in and get my flu shot the next day. Thank you.


StarStarStarStarStar I love Dr. Donelson and Lysa his nurse. We have... —    (Patient since 2020)

I love Dr. Donelson and Lysa his nurse. We have been with this practice for a long time. They have taken great care of us. I would recommend this practice to anyone.


StarStarStarStarStar Your practice's online presence is timely altho... —    (Patient since 2020)

Your practice's online presence is timely although i only use the Patient Portal to leave messages that can wait 2 days. I don't have video access to speak with the doctor although communicating with him over the phone is alright with me.


StarStarStarStarStar I trust Dr. Yuan. I feel as though she cares a... —    (Patient since 2020)

I trust Dr. Yuan. I feel as though she cares about me.


StarStarStarStarStar I have been well satisfied with this practice. ... —    (Patient since 2020)

I have been well satisfied with this practice. There is very little wait time and the staff is helpful and pleasant.


StarStarStarStarStar Always satisfied with service from FIM. I have ... —    (Patient since 2020)

Always satisfied with service from FIM. I have been with Dr. D over 20 years and would not change him for anything.


StarStarStarStarStar Was very pleased to have a personal visit with ... —    (Patient since 2020)

Was very pleased to have a personal visit with Dr. Donelson. I had a gout problem and Dr. Donelson was able to access the situation and provide a solution. Dr. Donelson is very knowledgeable , always listens to my concerns and his goal is to keep me healthy!


StarStarStarStarStar Dr. Hiren Shaw - Our primary care physician —    (Patient since 2020)

Dr. Hiren Shah has been our primary care physician over the past 12 years and will continue to be our physician in the years to come.. Dr. Shah has cared for and seen us through some very difficult medical challenges. During hospitalizations he is "always" the first person early morning to check on us at the hospital. If during an office visit he feels an area of concern needs to be checked out by a physician specializing in the problem area he gives us an immediate referral having staff call the office of the specialist to make an appointment. During this pandemic Dr. Shah has made it a point to stay in touch with us ensuring we are o.k. Will never change physicians. He's the best.


StarStarStarStarStar Virtual visit without problems, dr shah always ... —    (Patient since 2020)

Virtual visit without problems, dr shah always thorough & explains issues & concerns Below in office review is based on pre-COVID experiences


StarStarStarStarStar Dr. Hakim is very personable, and sincerely car... —    (Patient since 2020)

Dr. Hakim is very personable, and sincerely cares about her patients. She knows how to educate and inform what to do in a great way.


StarStarStarStarStar After 22 years I consider Fred. Int. Med & Endo... —    (Patient since 2020)

After 22 years I consider Fred. Int. Med & Endo Srvs to be family! Truly, I love you all! I have never known a more caring or dedicated staff. Dr. Hiren Shah is the very best! Thank you !


StarStarStarStarStar Dr. Hiren Shah is an excellent doctor, very kno... —    (Patient since 2020)

Dr. Hiren Shah is an excellent doctor, very knowledgeable, great bedside manner. Came by referral from an ER doctor friend!!!


StarStarStarStarStar Best endocrinologist office in Frederick —    (Patient since 2020)

Dr. Hakim and Jinhui Yuan are both the best endocrinologists I’ve ever seen. They diagnosed a difficult thyroid issue and have been my doctors for ten years. I would not consider going anywhere else. They have carefully monitored my condition and developed a treatment regimen for me. I am so glad I found them.


StarStarStarStarStar  —    (Patient since 2020)

I am a patient of Dr Majd Hakim, for many years. I was referred to her from a friend and coworker. I, myself, have referred my family and friends in need of an endocrinologist to her practice. She gives each patient her sole attention. So kind, knowledgeable and compassionate.


StarStarStarStarStar Dr Shah is the best doctor! —    (Patient since 2020)

Dr Shah is the best doctor! It is such a privilege to have him as my doctor. He is smart, compassionate and caring! The people that work with him are honored to work with him which says a lot of good about him. He is a good listener too! Thank you, Dr Shah for all you do for me and my family! We care about you and appreciate you!!


StarStarStarStarStar You always have a doctor available when we are ... —    (Patient since 2020)

You always have a doctor available when we are in need of medical treatment and that means a lot to us.


StarStarStarStarStar Love Dr Hakim! —    (Patient since 2020)

Dr Hakim is a wonderful doctor. She is always supportive and listens to your concerns. I never feel rushed or ignored. Her staff is friendly and very helpful. I always recommend Dr Hakim to anyone looking for an endocrinologist!


StarStarStarStarStar I love the virtual appointments.  —    (Patient since 2020)

I love the virtual appointments.


StarStarStarStarStar All questions answered. Follow up appt. satisfa... —    (Patient since 2020)

All questions answered. Follow up appt. satisfactory. Recommendations made. Excellent way to keep abreast of things during a pandemic situation. Thank you


StarStarStarStarStar  —    (Patient since 2020)

Everyone in the office always has time to listen!!


StarStarStarStarStar We've always loved the way Dr. Shah treats us a... —    (Patient since 2018)

We've always loved the way Dr. Shah treats us and listens to us when we have a problem. He is very pro-active.


StarStarStarStarStar The only issue has been getting the correct Rx ... —    (Patient since 2020)

The only issue has been getting the correct Rx called in.


StarStarStarStarStar Question #9-have never had to schedule an urgent  —    (Patient since 2020)

Question #9-have never had to schedule an urgent appointment.


StarStarStarStarStar Have had the same Doctor for many many years an... —    (Patient since 2020)

Have had the same Doctor for many many years and is always up to date on my situations. Always takes the time to listen to me. Would not change for anything.


StarStarStarStarStar Outstanding professional service. —    (Patient since 2020)

Outstanding professional service.


StarStarStarStarStar Love my doctors. I feel that I get the best me... —    (Patient since 2020)

Love my doctors. I feel that I get the best medical support I need for my health.


StarStarStarStarStar Caring doctor —    (Patient since 2020)

Doctor will return call same day. Although at times hard to speak with someone; usually have to leave a message. Thankful for caring doctor and quick response from him.


StarStarStarStarNo Star I am always pleased with the service I get from... —    (Patient since 2020)

I am always pleased with the service I get from your office and find Jin Yuan to be extremely thorough and kind.


StarStarStarStarStar Great and friendly customer service —    (Patient since 2020)

Great and friendly customer service


StarStarStarStarStar Five stars, excellent staff always kind and und... —    (Patient since 2020)

Five stars, excellent staff always kind and understanding of old folks😀


StarStarStarStarStar Jin was very thorough in our recent video visit... —    (Patient since 2020)

Jin was very thorough in our recent video visit. She addressed my concerns and answered my numerous questions. She is very supportive and encouraging, and she offers helpful suggestions for me as a diabetic. I have found these virtual visits to be vital in this time of the coronavirus pandemic.


StarStarStarStarStar Amazing and efficient staff and provider —    (Patient since 2020)

Amazing and efficient staff and provider


StarStarStarStarStar Love, love, love my Dr Hiren Shah. He is thoro... —    (Patient since 2020)

Love, love, love my Dr Hiren Shah. He is thorough and accommodating; takes his time and is such a sweet man.


StarStarStarStarStar Dr Shah recommended more walking. For next week... —    (Patient since 2020)

Dr Shah recommended more walking. For next week I will walk 2500 steps daily and drink more water per his recommendation and increase the daily steps by 500 daily.


StarStarStarStarStar Everyone was so kind and helpful! —    (Patient since 2020)

Everyone was so kind and helpful!


StarStarStarStarStar The Office staff are very friendly and helpful.... —    (Patient since 2020)

The Office staff are very friendly and helpful. The doctor's genuinely care about their patients. I'm currently happy with their services.


StarStarStarStarStar I see Jin. She has been so gracious, compassio... —    (Patient since 2020)

I see Jin. She has been so gracious, compassionate and patient. I trust her decisions which have led to a successful leveling out of my thyroid issues.


StarStarStarStarStar Dr. Hakim is very caring and thorough. I really... —    (Patient since 2020)

Dr. Hakim is very caring and thorough. I really appreciate the time she takes at each visit to make sure that I understand next steps or what may be going on with me physiologically. Her staff is very friendly and make even scary visits pleasant.