Frazier Eye Center

Frazier Eye Center

Star Star Star Star Star 194 Reviews

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Reviews

StarStarStarStarStar Always friendly and thorough!  —    (Patient since 2019)

Always friendly and thorough!


StarStarStarStarStar Great Place for Eye Examinations —    (Patient since 2019)

Very thorough examinations . The staff is very friendly and accommodating . I go once a year and all the Dr's are very knowledgeable in their field. The prices on glasses are comparable to the online sites too!


StarStarStarStarStar Great staff, they were friendly and very helpfu... —    (Patient since 2021)

Great staff, they were friendly and very helpful!


StarStarStarStarStar  —    (Patient since 2019)

Great personnel and very helpful


StarStarStarStarStar The doctor is very knowledgeable. The staff are... —    (Patient since 2021)

The doctor is very knowledgeable. The staff are nice and the exams are thorough.


StarStarStarStarStar Excellent friendly service from all. —    (Patient since 2018)

Excellent friendly service from all.


StarStarStarStarStar Very professional and personable staff. They ... —    (Patient since 2019)

Very professional and personable staff. They listen to your concerns and help answer them. Very helpful when picking out new glasses. Have been a patient for well over 27 years ! !


StarStarStarStarStar Dr. Frazier is very thorough and professional. ... —    (Patient since 2020)

Dr. Frazier is very thorough and professional. The staff are all very friendly and helpful.


StarStarStarStarStar Great place to get eyes checked —    (Patient since 2021)

Great place to get eyes checked


StarStarStarStarStar Great knowledgeable staff  —    (Patient since 2021)

Great knowledgeable staff


StarStarStarStarNo Star I’ve been using Frazier Eye Center for several ... —    (Patient since 2018)

I’ve been using Frazier Eye Center for several years and I have not had a bad experience yet. Friendly and accommodating staff.


StarStarStarStarStar Everyone in the office was attentive and nice. —    (Patient since 2021)

Everyone in the office was attentive and nice.


StarStarStarStarStar Dr. Frazier, all of her staff including Jessica... —    (Patient since 2019)

Dr. Frazier, all of her staff including Jessica-eyeglass tech for insurance and helping choose your glasses is the best there is. Dr. Frazier checks every detail of your eyes and answers all your concerns and questions.


StarStarStarStarStar Very helpful —    (Patient since 2021)

I’ve worn glasses since I was 11 years old and the two women in this office that help select your new glasses are great! Very helpful and really cared.


StarStarStarStarStar Best Eye Exam Ever —    (Patient since 2021)

The most thorough eye exam I exam I have ever had. Very detailed with lots of explanation as to the meaning of each test.


StarStarStarStarStar Good experience. Professional and friendly doct... —    (Patient since 2018)

Good experience. Professional and friendly doctor and staff. Facility nice and clean.


StarStarStarStarStar Friendly staff and very knowledgeable in their ... —    (Patient since 2018)

Friendly staff and very knowledgeable in their field.


StarStarStarStarStar Very friendly and knowledgeable staff.  —    (Patient since 2021)

Very friendly and knowledgeable staff.


StarStarStarStarStar I love Frazier Eye Center! Service is always on... —    (Patient since 2018)

I love Frazier Eye Center! Service is always on point and I wouldn’t go elsewhere.Staff is super friendly and accommodating.


StarStarStarStarStar I love the entire staff!  —    (Patient since 2019)

I love the entire staff! Dr. Frazier is wonderful, and so professional yet very personable! I actually enjoy the eye exam with her! Rachel is terrific as well. She helped me find insurance and saved me several hundreds of dollars. Everyone is very friendly and helpful.


StarStarStarStarStar  —    (Patient since 2021)

The staff was very nice and made me feel comfortable


StarStarStarNo StarNo Star Impersonal Staff —    (Patient since 2021)

While they get the job done, everyone seemed very rushed and impersonal. I felt like they were just trying to get me in and out. I had to have some tests done and no one explained what was going on until I stopped someone and told them to tell me.


Reply

Unfortunately with COVID protocols and masks, we are missing the warm smiles that make things more personable. I am so sorry that you felt rushed, but we had hoped you appreciated us making special accommodations to see you 9 days before our first available opening. Emergency patients are worked in when necessary and it is an overbooking that requires staff to make accommodations to an already full scheduled. Medical testing and results are not discussed until the conclusion of the examination, after dilation and diagnostic tests results are compiled. I understand that it can be frustrating to wait until after the conclusion of the testing to get results, but that is how it must be, and only the doctor explains test results after the testing and examination is completed.

StarStarStarStarStar Dr Frazier is very thorough in her evaluation. ... —    (Patient since 2021)

Dr Frazier is very thorough in her evaluation. Polite and professional. Office staff very friendly. Rachel was excellent in assisting with glasses selection.


StarStarStarStarStar Happy Camper  —    (Patient since 2021)

The facility follows Covid procedures to ensure safely of not only folks going in but within the staffs as well. Given the circumstances, they were very professional, friendly and knowledgeable.


StarStarStarStarStar Very courteous staff. Professional atmosphere.... —    (Patient since 2021)

Very courteous staff. Professional atmosphere. Delightful experience.


StarStarStarStarStar I was very pleased to see your professionalism ... —    (Patient since 2020)

I was very pleased to see your professionalism and the friendliness of your staff.


StarStarStarNo StarNo Star Friendly and professional —    (Patient since 2019)

Great people. Friendly and professional. However, it would be great if more feedback is provided to the customer for the tests performed. Lots of testing but not much information of the results is provided.


StarStarStarStarStar As always every at the office is very kind and ... —    (Patient since 2019)

As always every at the office is very kind and professional.


StarStarStarStarStar Great and very fast, no issues at all —    (Patient since 2018)

Great and very fast, no issues at all


StarStarStarStarStar Good place! —    (Patient since 2020)

Staff is nice. I didnt have to wait long. Doctor is very knowledgeable. Super fast appointments.


StarStarStarNo StarNo Star Overall the staff was nice —    (Patient since 2020)

Overall the staff was nice. The downfall of iur appointment was that I called way ahead of time to confirm what the appointment was going to consist of. I was not aware of the oral drops that were going to be given to my son, as he is a heart transplant kiddo and i have to clear all other meds given just as an extra precaution. The day of his appointment we were told he’d need drops. It is difficult to make arrangements for him as he is high risk and I have other children and to have to come back to finish his appointment for a prescription (if needed) was a disappointment and an inconvenience. Of course I will have him seen but Im not sure if i will be coming back.


Reply

Sometimes during an examination, a doctor will get indications that the full prescription is not being accepted by the patient. It is the doctors responsibility to make sure the patient receive the highest quality care, even if this inconveniences both the doctor and the patient. The doctor may need a very safe topical ophthalmic drops (never oral drops) to make the muscle of the eye relax, to insure the best prescription is given. It is impossible to predict which patients will need this, unless the patient is a previous patient or we have received previous records. When a patient needs a cycloplegic exam (a second examination after the drops have been used), it essentially doubles the amount of time required to complete the examination. Our office does not charge for this second examination. The side effects of the medication include burning on instillation, light sensitivity and blurred vision. As an extra precaution, although no systemic side effects have been reported, our staff uses "punctal occlusion" after instillation of drop. This keeps the drug in the eye and further blocks systemic absorption. Please understand, that for some children, failure to preform the cycloplegic examination recommended for your child could result in under-prescribing for a patient, which could lead to poor school performance, blurred vision, and possibly an eye turn on development of lazy eye.

StarStarStarStarStar Always have had great service!! —    (Patient since 2018)

Always have had great service!!


StarStarStarStarStar Very helpful and professional —    (Patient since 2020)

Very helpful and professional


StarStarStarStarStar Workers was nice and friendly.  —    (Patient since 2020)

Workers was nice and friendly.


StarStarStarStarStar  —    (Patient since 2018)

The best doctor and staff


StarStarStarNo StarNo Star For the most part my visit was good. However Dr... —    (Patient since 2020)

For the most part my visit was good. However Dr. Frazier new assistant was rude and I almost left before completing the exam. She came in chastising me for not having my nose covered with my mask. I was by myself and was going to cover my nose but could not before she began. Then telling me I was being sneaking by doing so and if she had to wear a mask all day at work I could wear mine while in the office. Then went on to say she should have an assistant to dilate my eyes but that she would go ahead and do it herself. I thought to myself, I totally understood why no assistant. If it had been my husband's exam who also goes to Dr. Frazier's he would have walked out. Everyone else there was very pleasant. I do like Dr. Frazier so I will definitely come back but insist on using only Dr. Frazier.


Reply

The doctor that you saw was with the practice for just under three weeks, and did not prove to be compatible with the service we provide. Thank you for your understanding, and I will look forward to seeing you personally next year!

StarStarStarStarStar I had a very pleasant experience. —    (Patient since 2019)

I had a very pleasant experience.


StarStarStarStarStar Safety precautions followed.  —    (Patient since 2018)

Safety precautions followed.


StarStarStarStarStar Are very knowledgeable and friendly. I took a ... —    (Patient since 2018)

Are very knowledgeable and friendly. I took a pair of glasses in to have the lenses replaced.


StarStarStarStarStar Top notch service. They really look out for you... —    (Patient since 2020)

Top notch service. They really look out for your personal wellbeing


StarStarStarStarNo Star New patient —    (Patient since 2020)

As a new patient, I was very pleased with the care that I received. Waiting on a new contact to see if this office can improve my vision with the right prescriptions. Something that my previous eye doctor was not able to do. But so far, the visit was a success.


StarStarStarStarStar Friendly and professional staff. Comfortable en... —    (Patient since 2019)

Friendly and professional staff. Comfortable environment.


StarStarStarStarStar Very friendly and helpful.  —    (Patient since 2018)

Very friendly and helpful.


StarStarStarStarStar Very professional and knowledgeable staff.  —    (Patient since 2020)

Very professional and knowledgeable staff.


StarStarStarStarStar All of the staff members were very professional... —    (Patient since 2020)

All of the staff members were very professional and friendly!!!


StarStarStarStarStar Very equipped to handle social distancing and t... —    (Patient since 2020)

Very equipped to handle social distancing and took extra measure for safety. It was my daughters first eye exam and everyone was very kind, explaining each step as they went. It was a great visit


StarStarStarStarNo Star I had a bit of an issue with all of the pre-vis... —    (Patient since 2020)

I had a bit of an issue with all of the pre-visit information. On arrival the young lady that checked me in asked me to fill out paper copies of the same information I completed on line....I told her i had already done online. Other than the pre exam B/S all was great and detailed by a competent Dr. I will return when needed.


StarStarStarStarStar All of the staff are very attentive and knowled... —    (Patient since 2018)

All of the staff are very attentive and knowledgeable. I have been using Dr. Frazier for at least 20 yrs for my eye care. Always feel I am taken care of.


StarStarStarStarStar This group is simply the best! —    (Patient since 2018)

This group is simply the best!


StarStarStarStarStar 5 star rating. The Best of the Best.  —    (Patient since 2018)

5 star rating. The Best of the Best.


StarStarStarStarStar Great experience  —    (Patient since 2020)

Very professional, clean, helpful, and I felt Well taken care of.


StarStarStarStarStar Introduce yourself.  —    (Patient since 2020)

I have a bad feeling when I am trusting my eyes to someone who doesn't even tell me their name. I was examined by a woman who did several tests and never introduced herself. She never even told me what she was doing. When Dr. Frazier came in and sat down she did not even introduce herself to a new patient. I certainly didn't know who she was as we had never met and I had to ask who she was.. It's kind of a turn off to feel I am "just another patient". I tend not to do business with business owners who tend to be cavalier to their clients.


StarStarStarStarStar The office staff are very courteous and friendl... —    (Patient since 2020)

The office staff are very courteous and friendly. I have worn eye correction for over 40 years and have been to many different eye care centers (TSO, Vision Works, Mann Eye Centers, etc). Frazier Eye Center is superior in service and professionalism. When I am in their office, I feel that they really care about my vision and eye health.


StarStarStarStarStar Very knowledgeable and answered all questions. ... —    (Patient since 2020)

Very knowledgeable and answered all questions. New equipment


StarStarStarStarStar  —    (Patient since 2019)

Always a positive experience. Dr. Frazier and her entire team are consistently professional and caring. They make the time to explain all procedures and processes thoroughly and in terms lay folks understand.


StarStarStarStarStar Pleased and happy client.  —    (Patient since 2020)

I am so pleAsed and happy with my new eye provider. Everything was done to the latest technology and the Dr. Frazier explained everything so well and her staff are all so nice. Barbara helped me with finding the right glasses. I alway dreaded that because it took me so long. Thank you.


StarStarStarStarStar Office was organized and had proper Covid proto... —    (Patient since 2019)

Office was organized and had proper Covid protocols. Every area was cleaned before a new patient walked in. Staff was polite and professional.


StarNo StarNo StarNo StarNo Star i have been getting my Eyes tested every year f... —    (Patient since 2019)

i have been getting my Eyes tested every year for 20+ years all over the world, this is my second visit to Frazier Eye Center and will probably my last. there were so many additional tests that even with my insurance, my out of pocket expense was $270.00 my glasses were less than $100, i understand that we all need to make a living, but all of the extra out of pocket testing was very expensive and i feel unnecessary.


Reply

It's great when patients can receive care with a small co-pay. However, many medical insurances today require that a patient meet a deductible before the insurance accepts financial responsibility. Prior to the deductible being met, patient is responsible for all charges. I will agree that our examination is very thorough however most of this is covered with the comprehensive examination fee. Sometimes, additional medically necessary tests are required, but kept at a minimum.

StarStarStarStarStar Been going to Dr Fraiser for at least 20 years ... —    (Patient since 2019)

Been going to Dr Fraiser for at least 20 years and never have left disappointed.


StarStarStarStarStar Great getting in for testing quickly. Once eyes... —    (Patient since 2018)

Great getting in for testing quickly. Once eyes dilated, had to wait a bit for further examination. Tech did say Dr. Frazier was only doc in at the time. We understood. Otherwise, great.


StarStarStarStarStar Thank u all for ur great service & thank u Dr. ... —    (Patient since 2018)

Thank u all for ur great service & thank u Dr. Frazier ,keep up the good customer service n be safe


StarStarStarStarStar  —    (Patient since 2019)

Very thorough and professional


StarStarStarStarStar  —    (Patient since 2018)

You all were very nice and helpful with my treatment


StarStarStarStarStar Dr. Hunter is excellent. She explained the trea... —    (Patient since 2019)

Dr. Hunter is excellent. She explained the treatment plan very well and easy to talk too. Office staff was friendly! Good job, ladies. thank you!


StarStarStarStarStar Frazier Eye Center  —    (Patient since 2018)

I always enjoy the friendliness and expertise that I experience at the Frazier Eye Center.


StarStarStarStarStar  —    (Patient since 2020)

Excellent and proficient. Very helpful and understandable in layman’s terms. Other buissnesses should take note on how you run your operation. It’s nice to know in this day and age that there are still professional people. Thank you!


StarStarStarStarStar Always a Five star experience. —    (Patient since 2019)

Always a Five star experience.


StarStarStarStarStar Even though it was during Covid time. They wer... —    (Patient since 2018)

Even though it was during Covid time. They were great, sanitized everything, professional, and got me out quick! Highly recommended.


StarStarStarStarStar Dr. Frazier is very patient oriented. Very comf... —    (Patient since 2020)

Dr. Frazier is very patient oriented. Very comfortable through all of the exams


StarStarStarStarStar .. —    (Patient since 2018)

the eye exam is very thorough. Makes one feel that you went to the right place for eye health.


StarStarStarStarStar Very friendly and helpful staff. I'll definitel... —    (Patient since 2020)

Very friendly and helpful staff. I'll definitely come back for any eye care I may need in the future.


StarStarStarStarStar It was pleasantly the fastest eye exam that I h... —    (Patient since 2019)

It was pleasantly the fastest eye exam that I have had in sometime. Liked the safety precautions. But I guess I had left so fast, I didn't get a copy of the results.


StarStarStarStarStar Always Professional and competent —    (Patient since 2019)

Always Professional and competent


StarStarStarStarStar In the midst of all the chaos from Covid, the e... —    (Patient since 2020)

In the midst of all the chaos from Covid, the entire staff was calming, patient and professional.


StarStarStarStarStar This is the only place I will go for my my eye ... —    (Patient since 2018)

This is the only place I will go for my my eye check ups. They are very thorough and it is a good team.


StarStarStarStarStar Great customer service.  —    (Patient since 2020)

Great customer service.


StarStarStarStarStar Doctor Hunter is wonderful and knows my history... —    (Patient since 2018)

Doctor Hunter is wonderful and knows my history. She treats me like a friend and I never have to worry if I’ll be walking out not being able too see. The staff is beyond amazing. They are kind and patient as they wait on you (for longer than it should take sometimes) to pick out glasses.


StarStarStarStarStar First visit and was very pleased. Was delayed b... —    (Patient since 2020)

First visit and was very pleased. Was delayed by 10 minutes and allowed me to still make the appointment. Thank you.


StarStarStarStarStar Friendly, efficient, knowledgeable  —    (Patient since 2020)

Friendly, efficient, knowledgeable


StarStarStarStarStar Highly recommend. —    (Patient since 2019)

Highly recommend. These professionals are very knowledgeable, carrying and personable.


StarStarStarStarStar Frazier Eye Center  —    (Patient since 2019)

The Frazier Eye Center is a great place for eye care. The staff is very knowledgeable and attentive to patient needs.


StarStarStarStarStar The office is beautiful. The staff and Dr. Burf... —    (Patient since 2020)

The office is beautiful. The staff and Dr. Burfield are great. I had a great experience here.


StarStarStarStarStar I highly recommend Dr. Sarah Hunter. She gives... —    (Patient since 2020)

I highly recommend Dr. Sarah Hunter. She gives me the best and most thorough eye exams I have ever had, and explains everything clearly. As I am diabetic, this is very important to me. She is kind and professional, and simply the best! I also want to commend Monica, and Barbara who patiently helped me choose frames and even had my reading glasses frame ready for me. I am in good hands at Frazier Eye Care. Five Stars, Thank you all very much!


StarStarStarStarStar Dr. Burfield is amazing.  —    (Patient since 2020)

Dr. Burfield is amazing. So sweet and patient. She listens to all your concerns and asks questions you didn't even think about.


StarStarStarStarStar Frazier eye center is the best... —    (Patient since 2019)

Frazier eye center is by far the most thorough and professional eye care I have ever received. I have been a patient over 30 years and enjoy being greeted promptly and courteously.


StarStarStarStarStar prompt, fast exam, ordered glasses all about 1 ... —    (Patient since 2020)

prompt, fast exam, ordered glasses all about 1 hours time. my family will be all attending now that we know of your establishment.


StarStarStarStarStar I was impressed with all the modern equipment  —    (Patient since 2020)

I was impressed with all the modern equipment


StarStarStarStarStar The staff was friendly. The doctor explained ev... —    (Patient since 2019)

The staff was friendly. The doctor explained everything in great detail and showed genuine concern when she noticed a spot on my left eye. I do wish there was a bit more of a selection of eye glasses in a black frame but I ended up finding a pair I was happy with.


StarStarStarStarStar Very professional, knowledgeable!! —    (Patient since 2019)

Very professional, knowledgeable in a relaxed atmosphere . The doctor, Hannah Burfield, took the time to explain everything. excellent office!!


StarStarStarStarStar Very helpful and informative. Looking forward t... —    (Patient since 2019)

Very helpful and informative. Looking forward to next follow up visit.


StarStarStarStarStar Very pleased. Received the help and Information... —    (Patient since 2018)

Very pleased. Received the help and Information needed in a friendly and timely manner.


StarStarStarStarStar Everyone In the office was friendly, helpful, a... —    (Patient since 2018)

Everyone In the office was friendly, helpful, and knowledgeable which turns a routine check up into an enjoyable experience.


StarStarStarStarStar We have seen Dr. Frazier for 34 years and she j... —    (Patient since 2018)

We have seen Dr. Frazier for 34 years and she just gets better!!


StarStarStarStarStar Highly recommend for eye exam —    (Patient since 2019)

I looked online for a highly recommended eye clinic and found that Frazier Eye Center received a lot of great reviews. I booked an appointment, and after my visit, I understand the reason for the great reviews. The staff is friendly and professional, and there was not a long wait to see the doctor. Dr. Burfield was great! I was having a lot of pain in one of my eyes, and she took the time to understand what was happening. She kept me at ease as she did her examination. She seems very knowledgeable and caring, and I would not hesitate to recommend Dr. Burfield to family and friends. I am glad I found Frazier Eye Center!


StarStarStarStarStar I have been going here for years and everyone i... —    (Patient since 2018)

I have been going here for years and everyone is always nice. Love Dr. Frazier


StarStarStarStarStar Dr. Frazier is very kind and extremely thorough —    (Patient since 2019)

Great customer service and very nice Dr.


StarStarStarStarStar First time going and I really felt welcomed. Ev... —    (Patient since 2019)

First time going and I really felt welcomed. Everyone is so friendly and as busy as they get they still take time to check up on you. ;)


StarStarStarStarStar  —    (Patient since 2019)

I really like Frazier Eye Center. The staff makes it a really welcoming environment! I saw Dr. Burfield and was very happy with her. She was professional, friendly, efficient and informative. She checked me for something no other eye doctor has checked me for and detected a condition that has been bothering me for a while. I will definitely return there and will recommend this clinic to others!


StarStarStarStarStar Great attention and customer service. My exam ... —    (Patient since 2018)

Great attention and customer service. My exam was easy and I am happy with my Dr and the staff's knowledge and help.


StarStarStarStarStar Friendly staff, great Doctor, speedy service, b... —    (Patient since 2019)

Friendly staff, great Doctor, speedy service, but most of all no pressure!


StarStarStarStarStar Great Place To Go Year After Year  —    (Patient since 2018)

From making the Appointment to Leaving with a Prescription The Staff and the Eye Doctor Deserve 5 Stars ⭐️


StarStarStarStarStar Knowledgeable and Friendly —    (Patient since 2019)

Dr. Frazier and her associates are very knowledgeable and friendly. They do any excellent job addressing our family needs while helping find the best products for reasonable prices.


StarStarStarStarStar I already have :) The most thorough Eye exam t... —    (Patient since 2019)

I already have :) The most thorough Eye exam that I have ever had and the staff was very friendly and informative.


StarStarStarStarStar Dr. Hunter is the best!! Thorough, thoughtful a... —    (Patient since 2019)

Dr. Hunter is the best!! Thorough, thoughtful and so so kind. She listens to your needs and makes recommendations based on your desires. She keeps me coming back.


StarStarStarStarStar Dr. Frazier's office is very professional and c... —    (Patient since 2019)

Dr. Frazier's office is very professional and clean... I wish the glasses were a little more inexpensive... But you get what you pay for... I wanted Silhouette glasses... Which are not cheap anyway... And they have a very nice selection of those and other glasses... I highly recommend doctor Fraser's office for glasses and eye exams... And by the way they have all of the latest eye equipment available


StarStarStarStarStar The welcome attitude was excellent. Personal ne... —    (Patient since 2019)

The welcome attitude was excellent. Personal new there job and did it well! They are just the BEST in my opinion.


StarStarStarStarStar  —    (Patient since 2019)

I have been coming to Dr. Frazier's office for years now, and have never had a bad experience. All three doctor's are professional and very friendly. They treat you like a person and not just a patient. Also, the office staff are friendly as well, and help in every way possible. I will keep returning for years to come. Thanks!!!!


StarStarStarStarStar Excellence —    (Patient since 2019)

I have been a client of Dr. Frazier for years, she is very thorough and goes above and beyond to make sure that there is nothing missed through her examinations.


StarStarStarStarStar We never have a hard time getting an appointmen... —    (Patient since 2018)

We never have a hard time getting an appointment and always get right in once we arrive.


StarStarStarStarStar Wonderful experience .. —    (Patient since 2019)

Wonderful experience with Dr. Frazier ... she was cordial and very thorough! \


StarStarStarStarStar Friendly and Professional —    (Patient since 2019)

Friendly staff and Doctor. Quck to see me and examined my eyes thoroughly and professionally. Will return next year for annual exam.


StarStarStarStarNo Star This is the email my husband received since I d... —    (Patient since 2019)

This is the email my husband received since I didn’t get one. My name is Angelica Bermea and I just got off the phone with your staff. I received a call early this morning just wanted to confirm my order with 1-800 contacts. I was unable to answer and your staff member left a voicemail. I return the call and the staff member that answered sounded like an older woman. Her name is Barbara I believe. She was incredibly rude and unprofessional. I promptly explained the voicemail and she asked who it was that called. I told her I didn’t know because it sounded a bit hazy but due to her rudeness I told her I would call back and she hung up before i could even finish the sentence and didn’t even bother to say “have a good day” or anything else of the sort. I look through my phone to figure out the name from the person that left the voicemail, and call back again. A nice woman Jessica (not too sure ) answered the phone and was able to help me right way. She didn’t even need the name of who left me the voicemail. She explained that they just wanted to confirm with me that I authorized it for my security. Overall, the doctors are excellent. The receptionist have always been incredibly kind. But your staff member Barbara needs to be a bit more courteous.


StarStarStarStarStar highly recommended.  —    (Patient since 2019)

Very professional and great customer service all around .


StarStarStarStarStar Very friendly, great service, —    (Patient since 2019)

Very friendly, great service,


StarStarStarStarStar Hanna was very thorough and informative. She wa... —    (Patient since 2019)

Hanna was very thorough and informative. She was professional and polite.


StarStarStarStarStar Very good excellent people there —    (Patient since 2018)

Very good excellent people there


StarStarStarStarStar All of the staff was friendly, professional and... —    (Patient since 2019)

All of the staff was friendly, professional and very helpful. The equipment was new technology making my assessment easy and accurate. I appreciated the selection eyewear available in my size and styles I like.


StarStarStarStarStar Super friendly and helpful staff. —    (Patient since 2019)

Super friendly and helpful staff.


StarStarStarStarStar These guys are efficient, detailed, professiona... —    (Patient since 2019)

These guys are efficient, detailed, professional and knowledgeable.


StarStarStarStarStar Very nice and thorough excellent office —    (Patient since 2019)

Very nice and thorough excellent office


StarStarStarStarStar Great Eye Center  —    (Patient since 2018)

Frazier Eye Center is outstanding. My wife and I have been going there for years and Dr. Frazier and her friendly staff have always taken care of any and all of our eye care needs.


StarStarStarStarStar Dr. Frazier is my partner in vision quality. I ... —    (Patient since 2019)

Dr. Frazier is my partner in vision quality. I have some unusual conditions is eye health. She takes very specialized care in addressing them. Very happy with the superior care given by Dr. Frazier and her staff.


StarStarStarStarStar I was pleased with extensive eye exam that was ... —    (Patient since 2019)

I was pleased with extensive eye exam that was for checking an immusuppressant drug.


StarStarStarStarStar Like visiting friends —    (Patient since 2019)

I always feel comfortable and in good hands with Dr. Frazier and her staff.


StarStarStarStarStar Would very much recommend to anyone ! They are ... —    (Patient since 2019)

Would very much recommend to anyone ! They are very time efficient and quick and accurate . And also all the women are very respectful and kind as could be ! I appreciated my visit and will definitely make it my go to place from now on !!


StarStarStarStarStar Amazing experience with kids —    (Patient since 2019)

We absolutely loved Dr. Hunter. We came for a second opinion after a very bad experience at the eye doctor with my 4 year old. Dr. Hunter was so patient and kind to both my son and myself. She was so thorough and explained everything in great detail. We will be transferring our whole family to Dr. Hunter’s office.


StarStarStarStarStar I was very pleased with my visit today. The st... —    (Patient since 2019)

I was very pleased with my visit today. The staff was very friendly and helpful. I will return to this office for my future needs.


StarStarStarStarStar issue —    (Patient since 2019)

the only issue I had was that I had entered all of my personal history on-line per the request of the receptionist and when I arrived, they had no record of it. That was frustrating as it took quite a while to fill out.


Reply

I am so sorry for the difficulty. We are now aware of the difficulty and have begun working with our IT staff and the software vendor to resolve the problem. I appreciate your bringing this to our attention so that we can deal with it promptly.

StarStarStarStarStar Nice place, very professional. —    (Patient since 2019)

Nice place, very professional.


StarStarStarStarStar  —    (Patient since 2019)

The staff is very friendly and efficient. First time to see Dr Hunter. I was impressed. My family does all our business there.


StarStarStarStarStar Worked very well with my son  —    (Patient since 2019)

Worked very well with my son


StarStarStarStarStar Dr. Frazier and her “Team” are the consummate p... —    (Patient since 2019)

Dr. Frazier and her “Team” are the consummate professionals. I’m always made to feel like I’m their most important patient. The offices and examination rooms are extraordinarily clean and the equipment is “state of the art”. I have great confidence in the entire staff. They demonstrate sincere empathy in regard to the exam, treatment and the overall costs for the same. They certainly make a trip to the doctor a comfortable experience.


StarStarStarStarStar Dr. Hunter is very thorough and spend time to a... —    (Patient since 2019)

Dr. Hunter is very thorough and spend time to answer any questions you have.


StarStarStarStarStar Great experience! Friendly and professional sta... —    (Patient since 2019)

Great experience! Friendly and professional staff—very nice facility—prompt service.


StarStarStarStarStar I Have been going here for several years. Dr. ... —    (Patient since 2019)

I Have been going here for several years. Dr. Frazier has been very conscientious in following the progression of a problem in one eye. I have recommended her to family who also are very happy with her and Dr. Hunter.


StarStarStarStarStar Outstanding from start to finish.  —    (Patient since 2019)

Outstanding from start to finish.


StarStarStarStarStar Great staff, very organized. —    (Patient since 2019)

Great staff, very organized.


StarStarStarStarStar  —    (Patient since 2018)

Office staff is very friendly, helpful and knowledgeable. Dr. Frazier is wonderful. I've used Frazier Eye Clinic for over 10 years.


StarStarStarStarStar thorough appt., knowledgeable & professional staff —    (Patient since 2019)

I felt the appointment was very thorough. I felt the staff was Knowledgeable and professional while being pleasant and friendly. I felt I was not forgotten at any point of the visit, from front desk sign-in to looking at glasses at the end. I felt Dr. Frazier did a complete eye exam and contact lens fitting/exam with great competency and explained the results of my eye exam to me in a way I could understand them.


StarStarStarNo StarNo Star ALL Receptionist could have been more friendly ... —    (Patient since 2019)

ALL Receptionist could have been more friendly and welcoming. I recommend both people at the front SMILING and greeting patients. As it being my FIRST time i felt like i got no direction on who i was talking to, what was going to happen as i walked in or what they wanted from me as a patient. I was treated with this “expectation” of me knowing how the paper work was processed to being tested. Most people like to be aware of what the test do and how it works. I also felt VERY rushed. I was having to chase down the technician from door to door. Instead of walking beside me and with me. As i got my eyes dilated i needed just a brief moment to let my eyes get re adjusted and my technician was rushing me to look at glasses. I had to ask for a moment several times during my visit. I do not like being rushed or chasing people across the office. Doctors were absolutely amazing, couldn’t have gone any better. Other staff members didn’t seem like a team, especially not a warm, welcoming team. Side note: I do not understand why the paper work ask for 1. Marital status 2. Living arrangements 3. Psychological state


StarStarStarStarStar  —    (Patient since 2019)

Always a pleasure to go in for the annual exam. Very professional personnel and pleasant experience.


StarStarStarStarStar Leave glasses at the office? —    (Patient since 2019)

I was not sure if I was suppose to leave my glasses for the lenses to be replaced. One tech said I did and when checking out another said I didn't.


StarStarStarStarStar Top Notch! —    (Patient since 2019)

Dr. Hunter was awesome and very informative. She was straight forward regarding the health of my aging eyes and the requirements I would need to maintain good eyesight. The office has the best state of the art equipment that revealed more in-depth information than I have ever received with previous eye exams.


StarStarStarStarStar Wonderful place to go , they take good care of ... —    (Patient since 2019)

Wonderful place to go , they take good care of you and your eye.


StarStarStarStarStar On line is efficient but I prefer personal touc... —    (Patient since 2019)

On line is efficient but I prefer personal touch


StarStarStarStarStar Dr, Frazier is WONDERFUL! —    (Patient since 2019)

Dr, Frazier is wonderful! She is friendly, caring, and makes me feel very at ease. She is also very thorough and takes time to really work with patients.


StarStarStarStarStar Dr. Frazier was wonderful —    (Patient since 2019)

Dr. Frazier was wonderful


StarStarStarStarStar The whole staff were very nice and helpful. —    (Patient since 2019)

The whole staff were very nice and helpful.


StarStarStarStarStar Great staff and Impeccable service!!  —    (Patient since 2019)

Great staff and Impeccable service!!


StarStarStarStarStar Everyone there were very helpful & professional... —    (Patient since 2019)

Everyone there were very helpful & professional


StarStarStarStarStar Dr Frazier —    (Patient since 2019)

Dr Frazier has been my eye doctor since high school. I am now 56 and still drive across town to her office. She is very through and always has the latest and best technology. She also has the best office staff. Everyone is always friendly and kind.


StarStarStarStarStar Dr Frazier and her staff and marvelous, friendl... —    (Patient since 2019)

Dr Frazier and her staff and marvelous, friendly and professional.


StarStarStarStarStar Always prompt and everyone is very professional... —    (Patient since 2019)

Always prompt and everyone is very professional


StarStarStarStarStar Your staff was very helpful and professional. ... —    (Patient since 2019)

Your staff was very helpful and professional. I have been using your clinic for 10 plus years and I have always been treated as if I were your most important patient.


StarStarStarStarStar  —    (Patient since 2019)

Very knowledgeable friendly staff. Dr Hunter explains everything very thoroughly. A very good experience.


StarStarStarStarStar ALL OFFICE PERSONNEL WERE PROFESSIONAL AND PERS... —    (Patient since 2019)

ALL OFFICE PERSONNEL WERE PROFESSIONAL AND PERSONABLE.


StarStarStarStarStar Frazier Eye Center La Porte, Texas —    (Patient since 2019)

Lisa is an excellent doctor. Very thorough and attentive to detail.


StarStarStarStarStar There customer service is very good makes me fe... —    (Patient since 2018)

There customer service is very good makes me feel welcome, the cleanest of there office and how they take care of u as a customer Keep up the good work ladies thank u


StarStarStarStarStar the whole staff was friendly, helpful and knew ... —    (Patient since 2018)

the whole staff was friendly, helpful and knew what they were doing


StarStarStarStarStar The ladies at Frazier Eye Care were very profes... —    (Patient since 2018)

The ladies at Frazier Eye Care were very professional and knowledgeable and did an outstanding job helping me pick out my pair of glasses.


StarStarStarStarStar Very good experience. Everyone was friendly and... —    (Patient since 2018)

Very good experience. Everyone was friendly and helpful.


StarStarStarStarStar Thorough Examination —    (Patient since 2018)

Dr. Frasier is very thorough and does a COMPLETE eye exam. She is very professional and is very easy to talk to about any vision issues. I would certainly recommend her services to anyone.


StarStarStarStarStar exam —    (Patient since 2018)

Very impressed with the treatment and quality of the examination. The staff were pleasant and helpful in every way.


StarStarStarStarStar Great staff, very friendly! I will definitely m... —    (Patient since 2018)

Great staff, very friendly! I will definitely make this my go to eye places for the whole family:)


StarStarStarStarStar Had a great visit. The Dr was very informative ... —    (Patient since 2018)

Had a great visit. The Dr was very informative and took the time to answer all my questions.


StarStarStarStarStar Eye Exam Visit —    (Patient since 2018)

Office is very nice, with all of the latest equipment. Staff was very considerate and professional. Not to sound rude, but I was very surprised by the quality of the facility and staff, this place looks like it belongs in the Woodlands, not Pasadena.


StarStarStarStarStar Fast and friendly service  —    (Patient since 2018)

Fast and friendly service


StarStarStarStarStar Highly professional,courteous, and ready to ans... —    (Patient since 2018)

Highly professional,courteous, and ready to answer your eye care needs.


StarStarStarStarStar Our family facility for years. —    (Patient since 2018)

Appointments are easily made and usually begin at the scheduled time. When my daughter had eye issues in the past that Dr. Frazier deemed to be emergencies she actually met us at the office during off times. The entire family has been coming here for years and we have no intentions on going anywhere else.


StarStarStarStarStar  —    (Patient since 2018)

It was very thorough exam and Dr Frazier was very professional


StarStarStarStarStar I just got off a cruise and i was having proble... —    (Patient since 2018)

I just got off a cruise and i was having problems with my eyes. Dr. Frazier saw me the same day and took great care of me. A BIG THANK YOU FOR TAKING ME IN AT THE LAST MINUTE BUT ALSO FOR TAKING VERY GOOD CARE OF MY EYES.


StarStarStarStarStar Dr. Hunter and all the staff I saw today were a... —    (Patient since 2018)

Dr. Hunter and all the staff I saw today were awesome! Friendly, punctual, efficient! Got me in and out!


StarStarStarStarStar Caring, trustworthy and friendly.  —    (Patient since 2018)

Dr Hunter is very thorough and approachable. She takes her time and explains what every thing means. I had to take my 3 daughters with me and instead of getting frustrated with them and me, she was talking and laughing with them and reassuring me it was ok. I will continue to go to Dr. Hunter and Dr. Frazier because they are family oriented and truly care about their patients. You will not find a better vision place. Not only are the Doctors fantastic but all staff members are! they know me and my kids by name, they are kind and never rush us. We always leaving feeling loved and treated with respect.


StarStarStarStarStar Very friendly and engaging staff. Made you feel co —    (Patient since 2018)

Very friendly and engaging


StarStarStarStarStar A thorough eye exam —    (Patient since 2018)

I received a thorough eye exam in a short amount of time by professionals. Thank You.


StarStarStarStarStar Highly recommend this eye center! We see Dr Fra... —    (Patient since 2018)

Highly recommend this eye center! We see Dr Frazier and she always gives a thorough exam, she’s very professional and pleasant at the same time.


StarStarStarStarStar Very professional, friendly and organized offic... —    (Patient since 2018)

Very professional, friendly and organized office. Been visiting for at least 15 yrs.


StarStarStarStarStar Very thorough exam, very friendly staff —    (Patient since 2018)

Very thorough exam, very friendly staff


StarStarStarStarStar Excellent service —    (Patient since 2018)

I've been going to Frazier Eye Center for many years and have always been met with fast, friendly, professional service. Everyone there does their part to make the visit pleasant. Everyone is helpful, informative and has a smile on their face.


StarStarStarStarStar Very professional eye clinic  —    (Patient since 2018)

Very professional and detailed examination with a friendly staff and atmosphere. All machines were disinfected in your presence. Doctor took the time to explain any questions in detail. Appointment was on time. Great service.


StarStarStarStarStar Treatment for eye infection seemed to have work... —    (Patient since 2018)

Treatment for eye infection seemed to have worked.


StarStarStarStarStar My first experience was very pleasing!  —    (Patient since 2018)

My first experience was very pleasing!


StarStarStarStarStar Great Place!  —    (Patient since 2018)

Friendly and professional


StarStarStarStarStar Dr. Hunter was amazing! She was very thorough, ... —    (Patient since 2018)

Dr. Hunter was amazing! She was very thorough, even though I had my eight month old with me!


StarStarStarStarStar You’ve done an excellent job of communicating w... —    (Patient since 2018)

You’ve done an excellent job of communicating with your patients. From when I received your reminder that it was time for my yearly appointment, then setting the appointment was very easy, and you emailed & texted to confirm day & time of my appointment. Then, you sent several reminders on phone & email to remind me as the appointment date was nearing & the day of appointment.


StarStarStarStarStar Staff is great! —    (Patient since 2018)

Staff is great. They’re friendly and make your visit enjoyable. I’ve been going to them for over 15 years.


StarStarStarStarStar They truly appreciate their patients  —    (Patient since 2018)

You will not find a place with kinder staff and doctors. They care about us as people and treat us like family. My girls adore Dr. Hunter and so do I. She talked to my girls and explained everything she was doing and why. My girls ages 5, 7 and 10 did not even need me because they felt safe and the staff helped them the entire process. As an adult I would recommend Dr. Frazier to anyone. She’s kind and knowledgeable and will walk you through everything. I have been going to Dr. Frazier for over 6 years and will continue to go because of the staff and doctors.


StarStarStarStarStar Excellent service provided, in and out: glasses... —    (Patient since 2018)

Excellent service provided, in and out: glasses, contact, and advice on Lasik within an hour. "Awesome"


StarStarStarStarStar I appreciate the clinic seeing me without an ap... —    (Patient since 2018)

I appreciate the clinic seeing me without an appointment since I had a great deal of pain. The doctor discovered an eyelash had gotten stuck in a gland and scratched my cornea.


StarStarStarStarStar Great visit and friendly staff. —    (Patient since 2018)

Great visit and friendly staff.


StarStarStarStarStar Frazier Eye Center is a very cheerful and prof... —    (Patient since 2018)

Frazier Eye Center is a very cheerful and professional Eye Center. The computerized eye testing equipment shows all areas of the eyes and Dr. Frazier explains the results of these pictures in a very understanding conversation. Her recommendations for any specialist she feels the patient needs to see is outstanding. She attends conferences and courses that keeps her updated to the latest techniques and concerns in the field of Optometry.


StarStarStarStarStar Doctor Frazier is always very professional. She... —    (Patient since 2018)

Doctor Frazier is always very professional. She always answers my questions and wants to make sure I’m happy with my contacts or glasses. The staff is very nice also & polite.


StarStarStarStarStar Loved Dr. Hunter, so personable & knowledgeable... —    (Patient since 2018)

Loved Dr. Hunter, so personable & knowledgeable!


StarStarStarStarStar Friendly, knowledgeable about newest procedures... —    (Patient since 2018)

Friendly, knowledgeable about newest procedures. Uses best equipment, testing procedures.