Flora Stenger DDS Inc

Flora Stenger DDS Inc

Star Star Star Star Star 503 Reviews

<<

Reviews

StarStarStarStarStar A terrific dentist! —    (Patient since 2020)

I referred to Dr. Strenger by Dr Salib for a consultation. I need extensive work done on my teeth. The staff was very friendly and Dr Strenger is friendly and very informative. She explained everything in detail so I knew what could and couldn’t be done. She formed the beginnings of a plan and went step by step of how to proceed. Top knotch dentist! I highly recommend her!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Apointmnet for an emergency —    (Patient since 2019)

I was fully satisfied with the professional service provided by Dr. Stenger. I was also grateful to have been given an almost immediate appointment for pain in my upper jaw. It was properly diagnosed with and a remedy was suggested, which I plan to follow. The staff was equally helpful in finding a spot for me.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar I am delighted that Dr. Flora Stenger is my Den... —    (Patient since 2016)

I am delighted that Dr. Flora Stenger is my Dentist, Dr. Flora, Ms. Tina, Brenda, Anna and Karen are all Patient friendly and they make you feel home.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Always great service and care! —    (Patient since 2010)

Always great service and care!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar  —    (Patient since 2010)

Dr. Basilio and everyone there are awesome.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar My recent visit was no different ... —    (Patient since 2013)

My recent visit was no different from, and yet another confirmation of, all my previous experience. Dr. Flora Stenger is professional and very knowledgeable; she selects and works with the best specialists. She is also a no-non-sense, no-pushing, ethical person, which is the reason I trust mine and my family’s long term tooth health and care to her and her associates and have for years traveled the 90 miles round trip to her office. Thank you!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar 5 stars! —    (Patient since 2019)

Highly recommended, Friendly and professional.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar An Emergency —    (Patient since 2016)

I was very happy with the quick response and help I received with my emergency. An infection is not something you want to wait on. I was given an appointment time that morning, right when I called. When I came in I waited 5 minutes and was seen by Dr. Stenger. She immediately took X-Rays and diagnosed the problem. Couldn't have had better support.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar The Best! —    (Patient since 2010)

This dental office has been our "home" for 12 years. Everyone is so skilled and caring, and each staff member makes you feel welcome.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Dr. Carol Basillo was very nice and gentle and ... —    (Patient since 2019)

Dr. Carol Basillo was very nice and gentle and explained everything while she was working. I would recommend her to friends.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Very competent  —    (Patient since 2017)

Very competent, friendly, and organized. The staff is wonderful.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar I highly recommend this Dental office tomy Fam... —    (Patient since 2016)

I highly recommend this Dental office to my Family/ Friends! Dr. Basillo, Dr. Flora excellent Dentists. Dr. Hoffman is very Professional, caring, gentle, hardly any pain at all! Office staff Ana and rest of the Office assistants friendly, cheerful, helpful. I highly/honestly recommend this Dental Office to take care of all your Dental needs. Thank-you! and highly recommend him!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarNo Star Very competent and friendly office —    (Patient since 2019)

Very competent and friendly office


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Thank you for the great job on my daughters tee... —    (Patient since 2015)

Thank you for the great job on my daughters teeth!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar  —    (Patient since 2010)

My last appointment was timely and pain-free as usual; no long wait. All employees are friendly and helpful, but I did miss Ellie.. My favorite remains Dr. Flory..


StarStarStarStarStar Dr.. —    (Patient since 2012)

Had to wait too long due in part to one employee leaving for New York and a new one getting adjusted. Dr. Stenger is always a warm & friendly person...she even did my dental cleaning.


Reply

Thank you for your patience and your kind words

StarStarStarStarStar Outstanding office  —    (Patient since 2010)

Outstanding office all was perfect i have no recommendations all staff was wonderful


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar THANK YOU —    (Patient since 2010)

As always, prompt service. 5 star care. Dr. and staff are always courteous.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Dr. Stenger runs an outstanding dental practice... —    (Patient since 2017)

Dr. Stenger runs an outstanding dental practice. Expect nothing but very professional and friendly care from a wonderful staff.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Caring staff and excellent service —    (Patient since 2018)

Caring staff and excellent service


Reply

hank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Great group of Dental experts! —    (Patient since 2010)

Great group of Dental experts!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Outstanding service as always for the Dr. and h... —    (Patient since 2010)

Outstanding service as always for the Dr. and her staff. She is a 5 star business!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar I've been seeing Dr. Stenger for several years ... —    (Patient since 2013)

I've been seeing Dr. Stenger for several years not. What I like most about her practice is that everyone that I've interfaced with, from reception to the dental hygienist are friendly and positive! When it comes to yearly exams and routine cleaning, I'm always amazed that I'm seen promptly. Never much of a wait. And finally I want to commend Dr. Stenger for always making sure I'm happy with results, and am informed of any areas to watch, or possibly change my cleaning routine. She's actually the first dentist in many years to recommend a night guard which helped with morning headaches and incessant nighttime grinding. Overall I can't imagine ever seeing another dentist!! She's the best!!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Exceptional Dental Care —    (Patient since 2016)

As usual, Dr. Stenger and her staff provided exceptional dental care. Their professionalism and care is greatly appreciated


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar  —    (Patient since 2010)

Ellie is fabulous! Very thorough, nice professional. Flora the same. Sometimes she needs to check out teeth that Ellie has recommended for further investigation.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar  —    (Patient since 2017)

Dr. Stenger's practice is like no other that I have ever experienced. Impressive to say the least. The staff is professional, caring, communicative and work together as a true team. There is such a family friendly atmosphere amongst everyone. It is a happy place. If you go to Dr. Stenger's practice, know that you will be in good hands and well taken care of.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Routine Check up and visit with dental hygienist —    (Patient since 2015)

Dr. Stenger and Ellie always provide very professional, competent, and excellent dental services.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Had a great experience, everyone was really fri... —    (Patient since 2018)

Had a great experience, everyone was really friendly and supportive.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Thank you for the excellent dental treatment fo... —    (Patient since 2015)

Thank you for the excellent dental treatment for my daughter!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Exceptionally nice office people —    (Patient since 2018)

Everyone that I met in the office was very kind considerate and very caring


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar  —    (Patient since 2010)

The entire staff of Dr. Stenger (incl. Dr. Flori) is great. They greet me with smiles and some personal questions. Treatments are done carefully, trying not to cause me any pain. Keeping my mouth healthy is their utmost aim.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Excellent care,excellent staff. —    (Patient since 2015)

Excellent care,excellent staff.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar We love Dr. Basilio! —    (Patient since 2010)

We love Dr. Basilio!!!!!!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Had a routine appointment with Dr. Stenger. She... —    (Patient since 2016)

Had a routine appointment with Dr. Stenger. She cleaned my teeth and referred me for quarterly returns. Feel good in her hands.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar From the time I entered your office, everyone t... —    (Patient since 2018)

From the time I entered your office, everyone that I came in contact with was exceptional. "I didn't want to go home"😀


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar I love Dr. Stenger and her employees. They have... —    (Patient since 2010)

I love Dr. Stenger and her employees. They have treated me very well. They are very patient with me and do excellent work. Thank you Fr. Stenger


StarStarStarStarStar Love this office!  —    (Patient since 2010)

Love this office! I can never say enough about this wonderful place! You are all so warm and welcoming, and your expertise has been so valuable. Careful, compassionate, competent dentistry! You are the model for all!


StarStarStarStarStar This dental office is superb!  —    (Patient since 2010)

This dental office is superb! Dr. Basilio has been our dentist for nearly 12 years, and I am constantly impressed with the level of expertise, personal service, and thorough care we receive. Brenda and Anna at the front desk always know you by name, and every dental technical and assistant is wonderful. Highly recommend this office!


StarStarStarStarStar When I follow Dr. Stenger’s advice and dental h... —    (Patient since 2010)

When I follow Dr. Stenger’s advice and dental hygiene program, I’m healthy and happy!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar The best dental office I have visited in my ent... —    (Patient since 2018)

The best dental office I have visited in my entire 70+ life. Great doctor, great staff, and pleasant and very friendly team.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar  —    (Patient since 2010)

On 2-14 I had my teeth cleaned by Ellie. She is thorough and careful not to hurt my sensitive gums. She gently admonishes me to better clean my teeth Dr. Stenger's entire staff is pleasant and friendly. Dr. Flori is a joy to see, and I shall never see another dental office as long as I live nearby.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar I always have a good feeling at your office. Th... —    (Patient since 2010)

I always have a good feeling at your office. The people that work,in your office are great. Thank you. Carol Feldman


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar The Stenger Dental Practice is really in the bu... —    (Patient since 2016)

The Stenger Dental Practice is really in the business of delivering quality care to it's patients. You are included in the plans for your dental care and are not in any way pressured to have work done that you consider optional or unnecessary. This is not necessarily typical in other practices, based on personal experience.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar My visit of 11-14-17. —    (Patient since 2010)

Strange as it seems, it is a pleasure to come into your office. Everyone is friendly, helpful and tries not to hurt me. It was a joy to be 'tortured' by Ellie. Dr. Flori is special to me. Inge Braun


StarStarStarStarStar I had good service from a very courteous staff ... —    (Patient since 2017)

I had good service from a very courteous staff and terrific dentist! I highly recommend Flora Stenger dentist and the other staff and dentist there as well!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar a... —    (Patient since 2017)

I thank you for your excellent service, the staff is so kind and helpful. we are in good hands. rita and rudy


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar DR Stenger is a caring dentist. She takes an in... —    (Patient since 2015)

DR Stenger is a caring dentist. She takes an interest in each of her patients and so do all the people who work for her. I am very happy and pleased I fund her.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar My experience was great. I love no cavities! —    (Patient since 2012)

My experience was great. I love no cavities!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar As always, superb and skilled and professional!... —    (Patient since 2010)

As always, superb and skilled and professional!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Professional Staff, very friendly and attentive... —    (Patient since 2017)

Professional Staff, very friendly and attentive. Overall great experience.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarNo Star Great dentist. Bad billing.  —    (Patient since 2016)

Great dentist. Wish they would fix the billing issue of overcharging (See below).


Reply

Thank you for the feedback. We will make sure that it doesn't happen again.

StarStarStarStarStar Exceptional dental care! —    (Patient since 2010)

We have been with this office and Dr. Basilio ever since we came to CA 11 years ago. Simply everyone is warm and friendly---there's a lot of laughter in this office! The skill, competence, and patient communication skills are evident with every staff person. So many professional offices lack "the patient touch", that warmth and personalization that should be a part of every office's setup and staff training. Dr. Stenger's office's attention to patient comfort and communication is one of their very strong suits, and it should be a model for other medical professionals. If there was a ten-star rating, I would give it to this office!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Dr. Stenger's practice is simply the best. You ... —    (Patient since 2017)

Dr. Stenger's practice is simply the best. You are always greeted warmly by the front office staff and never kept waiting for an extended amount of time. All personnel (doctors, assistants, hygenists and front office staff) are friendly, attentive and communicative. They put you at ease and give you confidence that you are in good hands, getting the best and honest care possible. I am so grateful to be in the care of Dr. Stenger's staff.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service

StarStarStarStarStar Dr. Stenger did a professional cleaning job. So... —    (Patient since 2016)

Dr. Stenger did a professional cleaning job. So glad I can see her instead of the rude dental assistant I saw at my last visit.


Reply

Thank you for the excellent review and your feedback.

StarStarStarStarStar 5 Stars —    (Patient since 2017)

5 Stars! Excellent, on-time service. Very nice office staff. Would highly recommend!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service.

StarStarStarStarStar It was a very nice experience, all around. How... —    (Patient since 2017)

It was a very nice experience, all around. However, Dr. Stenger wanted to give me a list of high-acid foods and drinks, which I didn't receive. Perhaps you could email me a copy of that list? Also, I didn't get an appointment reminder card for my next visit in January, so I'm going to need to call your office to confirm what I recall about that date/time. Thanks! See you soon.


Reply

Thank you for the excellent review and feedback, we will send the list via email. Sorry for the delay.

StarStarStarStarStar It was not made clear to me on what services we... —    (Patient since 2012)

It was not made clear to me on what services were to be performed and I am not sure on what my insurance covers. I don't understand why I had and paid for x-rays when the dentist apparently did not review them. If you think it worthwhile I would be happy to come to your office to discuss this. L. Sirkis


Reply

Thank you for the feedback. We will reach out to you to resolve all your questions and concerns.

StarStarStarStarStar Always leave feeling great! —    (Patient since 2013)

Always leave feeling great. Friendly supportive staff and wonderful Dr. Stenger!!! Very professional and excellent results!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service.

StarStarStarStarStar Alice Strauss —    (Patient since 2015)

Expert, professional care, a compassionate and attentive dental practice.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service.

StarStarStarStarStar Thank you again Dr. Stenger for your expertise ... —    (Patient since 2010)

Thank you again Dr. Stenger for your expertise in treating my condition!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service.

StarStarStarStarStar I think your is Hygenist is great. Thank you. —    (Patient since 2010)

I think your is Hygenist is great. Thank you.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service.

StarStarStarStarStar By Far Best Dentist Office Around ! —    (Patient since 2013)

Thank you for everything Dr Flora and Dr Hoffman ! The whole office is wonderful and I wish to switch to your practice permanently if that is possible ! The reason I say that is because I travel in from out of town , but the trip is totally worth it ! I would like to rate your entire office 10 stars !!!! PS... A HUGE Thank You to John as well for all that you do behind the scenes , and the occasional ride to the airport too !!


Reply

Thank you for the kind words and the excellent review. It will always be our pleasure to see you in our office.

StarStarStarStarStar Excellent dental experience, has been every time. —    (Patient since 2010)

My dental experience was excellent. I waited for my 8:00 am appointment about two minutes in the waiting room before I was escorted to an examination / treatment room where a dental assistant immediately seated me and took x-rays. Less than two minutes after completing the x-rays, my personal dentist, Dr. Stenger, came in the examination room, review the new x-rays, talked to me about my teeth, asking about any changes, difficulties, etc. since my last checkup. The examination room was already prepared for my visit. Dr. Stenger conducted a thorough inspection of all my teeth, then, proceeded to clean them. Dr. Stenger reported her findings after completing the checkup and cleaning. The dental assistant returned to polish and floss my teeth. I was in and out of the dentist office with a complete checkup, which was comprehensive and unrushed, but efficient, including x-rays, cleaning and polishing, and consultation, in 30 minutes or less.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service.

StarStarStarStarStar Best dental care of my life —    (Patient since 2014)

Ellie has been so wonderful taking the time to educate me about flossing. Since my last visit I have flossed every night for about 90% of the time. My pockets were better this time. This is the first time in my 69 years that I have flossed regularly. The key was finding the best flosser pick for my sensitive teeth. I am getting the best dental care of my life.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service.

StarStarStarStarStar Overall my dental cleaning went well. Dr. Sting... —    (Patient since 2016)

Overall my dental cleaning went well. Dr. Stinger was unavailable who normall treats me, but Dr. Carol Basilio did the scrapings and exam. She was great! Her assistant did the polishing and was a little rough on the flossing and seemed rushed in polishing.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service.

StarStarStarStarNo Star New Patient. First Visit. —    (Patient since 2017)

I am a new patient. My first visit was on 08-14-2017. Overall I was pleased. I was assigned to Dr. Basillo (I think that's the right name). She was very professional, friendly, and a good communicator. Although I was very disappointed to hear I need a LOT of dental work done (such that it will extend through many months and cost many thousands of dollars) I can't blame the dentist for that! At least Dr. Basillio walked me through the Xrays and talked me through the needed procedures. Later, one of the office staff walked me through the printed treatment plan and the costs for each procedure. She explained everything quite well and acted in a kindly and professional manner. I was very pleased to see that Dr. Basillio performed my six-month cleaning herself. I find it very helpful when the dentist does it rather than a hygienist. Not because the dentist actually cleans the teeth ber, rather it allows the dentist to do a more detailed exam and notice more things. It also gives me more time to think of questions and concerns. In this case I learned a lot about what I can do to address a number of oral health issues I have, over and above all the crowns, root canals, fillings, extractions, and implants I need.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service.

StarStarStarStarStar You'll get personal care and professional care —    (Patient since 2016)

A very comfortable office. Everyone is friendly. Everyone explains the procedure(s) they will be doing and makes sure you understand. In the treatment room next to mine (semi-open room) I overheard one of the doctors explaining to a very concerned patient how numbing and anesthesia worked and they emphasized how "the patient is responsible for telling us how he/she feels ... because we can only see your face - we can't tell how it feels". And they finally got a little laugh out of the nervous patient. No rushing and very caring. I recommend Dr. Stenger's office every chance I get. And after every visit I thank the person who recommended her to me.


Reply

Thank you for the kind words and the excellent review.

StarStarStarStarStar Good visit —    (Patient since 2016)

The doctor was thorough, efficient, and pleasant.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service.

StarStarStarStarStar smile  —    (Patient since 2017)

thank you for the great service. the older I get the more I learn about my teeth rita


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service.

StarStarStarStarStar are you kidding? Dr. flora and her assistants a... —    (Patient since 2011)

are you kidding? Dr. flora and her assistants are the best ever! EVER!


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service.

StarStarStarStarStar It is like being home. —    (Patient since 2015)

Every time I visit Dr. Flora Stenger office I feel like being home. All of their staff are so nice. Services are exceptional. That's why I don't mind driving down (45 mi) there. Can't emphasize enough how nice, fast and professional services they provide, try it to believe it. Feel like being home.


Reply

Thank you for the kind words and the excellent review. Please refer us to your family, friends, neighbors we would happy to provide them with same level of care and service.

StarStarStarStarStar Need a Dentist, go to the BEST!: Dr. Stenger —    (Patient since 2010)

In my 60+ years going to dentists, Dr. Stenger's expertise in dentistry far surpasses all of the dentists I've had. She is kind, considerate, understanding, and knows exactly what to do. She is absolutely an A+ and I would recommend her to anyone without hesitation! Thank you Dr. Stenger!


Reply

Thank you for the kind words and the excellent review

StarStarStarStarStar Suzanne Volkas (Patient) —    (Patient since 2017)

Dr. Flora Stenger is, by far, the best dentist I have seen. She is extremely thorough, highly skilled, and spends a substantial amount of time answering my questions and educating me about the dental procedures step by step. She utilizes state of the art dental equipment and techniques. So importantly, she is honest, kind and caring. I have been recommending Dr. Flora to all my family members and friends. I am truly blessed to have Dr. Stenger as my dentist.


StarStarStarStarStar Great experience —    (Patient since 2016)

Every time I have been to the office has been a very positive experience, and this time was no exception. My cleaning was thorough, gentle, and the staff is wonderful!


Reply

Thank you for the kind words and excellent review

StarStarStarStarStar The dental practice of Flora Stenger, DDS —    (Patient since 2010)

The dental practice of Flora Stenger, DDS, together with her other dentists is something to root for (pun not intended). They are punctual and professional and that extends to their dental assistants as well. I have been with them for some years and would not go anywhere else.


Reply

Thank you for the kind words and excellent review

StarStarStarStarStar Raises For All —    (Patient since 2010)

Wonderful customer service. Each visit is always 5 stars. All staff deserve raises each time I visit. Thank you for all you do.


Reply

Thank you for your comments and the excellent review

StarStarStarStarStar It was great but they could have given me a bre... —    (Patient since 2011)

It was great but they could have given me a break from cleaning my teeth


Reply

Thank you for your comments and the excellent review

StarStarStarStarStar Great again. Thx for the care & smiles from eve... —    (Patient since 2010)

Great again. Thx for the care & smiles from everybody. 😁


Reply

Thank you for the kind words and excellent review.

StarStarStarStarStar State of the art office. —    (Patient since 2017)

The entire staff is very friendly knowledgable and professional. Dr. Steger did a fabulous gentle thorough exam and cleaning. The office is clean and state of the art. I highly recommend!


Reply

Thank you for the kind words and excellent review

StarStarStarStarStar Dr. Basillio is an excellent dentist. —    (Patient since 2015)

Dr. Basillio is an excellent dentist.


Reply

Thank you for the kind words and excellent review

StarStarStarStarStar I love Dr. Stenger and her staff. Everyone is v... —    (Patient since 2013)

I love Dr. Stenger and her staff. Everyone is very friendly and efficient. I call it 'painless dentistry' in every sense of the word. I like the auto text and email reminders too.


Reply

Thank you for the kind words and excellent review

StarStarStarStarStar Outstanding root canal treatment by Dr. Plaitano —    (Patient since 2017)

Dr. Plaitano did a great job of letting me know what he was going to do during my dental appointment. Many times during the treatment, he frequently asked if was "okay" which which was very nice too. Now that my treatment is done, I feel like my toothache is going away and I am slowly able to chew on the both sides again. Also, the prescriptions he gave me are helping me too. Highly recommended.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar I wish we lived closer to you John and Dr Flora... —    (Patient since 2013)

I wish we lived closer to you John and Dr Flora and Dr Hoffman you guys are the very best !!! Always 5 star dental care and the best service and office staff around !!! Thank you from the bottom of my heart ❤️ Sherry Ceplius 🙋👍🏻


StarStarStarStarStar As always, If one has to go to the dentist, Dr.... —    (Patient since 2010)

As always, If one has to go to the dentist, Dr. Stenger is the one!


StarStarStarStarStar The best of care by everyone. Thank you —    (Patient since 2013)

The best of care by everyone. Thank you


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar My first visit to your office and I knew this w... —    (Patient since 2017)

My first visit to your office and I knew this would be my new dental care choice. Staff and dentist all welcomed me into the lovely office. During my exam, X-rays and cleaning I learned of your state of the art dental care and warm hearted attitude. Glad to have been referred to you. Carol Agon


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar I had a great experience! The entire staff was ... —    (Patient since 2017)

I had a great experience! The entire staff was so nice and welcoming. Everyone made me feel comfortable and important. I only have great things to say about my experience.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar I have to say Dr, Stenger and her staff were ou... —    (Patient since 2017)

I have to say Dr, Stenger and her staff were outstanding. I came with a lot of anxiousness, not from the stand point of being afraid, but rather from a place of not trusting anyone other than my wonderful past dentist that had recently retired and left me feeling abandoned. Thankfully Dr. Stenger allayed my fears and has won me over. She was thorough, honest, kind and gentle. My teeth felt amazing and I am so grateful to her for her patience with me and predetermined disposition I came to her with. She is a gem : )


Reply

Thank you for the kinds words and the excellent review, it really means a lot to everyone in the office.

StarStarStarStarStar Excellent care as usual and love Dr. B —    (Patient since 2010)

Excellent care as usual and love Dr. B


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar I told my doctor that if I'd had this experienc... —    (Patient since 2010)

I told my doctor that if I'd had this experience when I was a little girl I would never have avoided the dentist for so many years. Excellent!


StarStarStarStarStar I was very impressed with my first visit with D... —    (Patient since 2017)

I was very impressed with my first visit with Dr. Stenger and her staff. The staff was courteous, knowledgeable, and respectful. Dr. Stenger spent a long time with me, giving me a great deal of professional attention. I highly recommend Dr. Stenger and look forward to going to her for a long time.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar I couldn't ask for a better dentist or better a... —    (Patient since 2010)

I couldn't ask for a better dentist or better assistant.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar Great office staff, excellent caring dentist an... —    (Patient since 2017)

Great office staff, excellent caring dentist and professional hygienists. I'm very impressed.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar with my husbands recommendation I agreed to see... —    (Patient since 2017)

with my husbands recommendation I agreed to see dr. stinger and staff. I was very impressed with dr. stingers thorough deep cleaning procedure. her recommendation for future continued care to prevent problems from developing was appreciated. the staff was welcoming and professional in preforming their responsibilities. I would recommend this dental office to others. thank you, Rita Matchik .


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar This is the best dentist ever. The staff is wel... —    (Patient since 2017)

This is the best dentist ever. The staff is well trained and dr stengar is a remarkable dentist 5 star rating for sure they are very reasonable and fair re cost as well


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar  —    (Patient since 2016)

Dr. Stenger and staff are always professional and helpful. Going to the dentist isn't always my favorite thing but Dr. Stenger helps make it a pleasant experience. Their service has always be excellent for me!


StarStarStarNo StarNo Star Long Wait! —    (Patient since 2015)

I was about 5 min. early for my appointment. Was finally put in a room after waiting in the lobby for about 30-35 min. I waited in the exam room for another 10-15 min.


Reply

Thank you for the feedback, sometimes we just get behind, we always do our best when taking care of each patient

StarStarStarStarStar Always the best! The entire team is exceptiona... —    (Patient since 2010)

Always the best! The entire team is exceptional !


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar All the staff is wonderful —    (Patient since 2010)

All the staff is wonderful


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar New Patient - great service! —    (Patient since 2017)

Really great overall service. I am very glad I came to this place as a new patient. :)


StarStarStarStarStar Always exceptional —    (Patient since 2010)

We have been patients of Dr. Basilio for over ten years. She is without equal---thorough, skilled, compassionate, and enjoyable! Every single staff member is equally so. From Brenda and Anna at the front to greet you, everyone takes time to explain what they are doing, are always concerned about your comfort, and seem to really enjoy what they are doing. Everything is always explained completely and questions are welcomed. Best dental care and best office we have ever had!


StarStarStarStarStar Dr. Basilio is a wonderful dentist, funny and p... —    (Patient since 2010)

Dr. Basilio is a wonderful dentist, funny and personable and makes you feel at ease. I trust her completely with all the work I've had done.


StarStarStarStarStar Great Experience - I've always had a positive i... —    (Patient since 2016)

Great Experience - I've always had a positive interaction with all of the staff in the office.


StarStarStarStarStar Wonderful first impression.. —    (Patient since 2017)

I was very favorably impressed with the examination and consultation with Dr. Baba. He and the rest of the staff were very patient and understanding of my concerns and questions.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar They were so helpful, getting me in quickly for... —    (Patient since 2016)

They were so helpful, getting me in quickly for a dental problem. They are helpful, professional and friendly.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar My experience was wonderful as usual.  —    (Patient since 2015)

My experience was wonderful as usual.


Reply

Thank you for the excellent review

StarNo StarNo StarNo StarNo Star Multiple problems with filling -still not 100% —    (Patient since 2017)

The filling that has been redone already once before and was filed down by Dr. Stenger on this visit is now so rough that when I chew gum it sticks to the filing. Don't know why she let me go after flossing between my teeth and feeling it was still catching. Not very happy about this.


Reply

I'm sorry to hear about your experience, if would call the office I will be happy to address your issues directly.

StarStarStarStarStar  —    (Patient since 2011)

I have never walked into the office and not felt at home. The staff is wonderful and always makes me feel I have their support. I must send a special Thank You to Dr Basillio for being so gentle and reassuring. Ann is always extremely polite and efficent.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar Friendly, knowledgeable staff —    (Patient since 2016)

Friendly, knowledgeable staff


Reply

Thank you for the excellent review

StarStarStarStarStar Always Great experiences. —    (Patient since 2010)

I am always extremely well taken care of when I come to a dental appointment with Dr. Stenger. The staff is very professional, and the quality of care is extremely high. I feel as though I am very well informed about the condition of my teeth and gums.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar Happy to be part of this dental family. —    (Patient since 2015)

Happy to be part of this dental family.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar Mrs. Inge Braun. —    (Patient since 2010)

If going to the dentist could be called 'pleasure', this would be close to it. The entire staff greets one with smiles, calls one by name, and, Dr. Flori takes her time and is almost a friend. I feel totally confident in her treatment and her suggestions.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar Dr. Basilio is a fine dentist. —    (Patient since 2015)

Dr. Basilio is a fine dentist.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar Great care —    (Patient since 2016)

The doctor and all staff were professional, gentle and concerned for my well-being. I highly recommend them!


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar  —    (Patient since 2010)

I receive excellent dental care from Flora Stenger DDS Inc. from the top down. Staff cares greatly about and provides high quality services. I've had good dental care and maintenance almost all my life; however, I feel I'm presently receiving the best care I've ever had.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar I am a nervous person when it comes to,the den... —    (Patient since 2010)

I am a nervous person when it comes to,the dentist. However, your staff, Dr. Stenger and the Hygenist are wonderful and make me feel at ease. Thank you for,your patience with me.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar I am probably more sensitive to your office pro... —    (Patient since 2011)

I am probably more sensitive to your office procedures than most because of my dental background. My only criticism would be the immediate presentation of the financial estimates at the front desk upon my arrival...perhaps better to wait till seated in the dental chair or at least in the back office. The friendliness of the office staff and Dr. Stenger get my highest compliments.


Reply

Thank you for your feedback and the kind words

StarStarStarStarStar  —    (Patient since 2016)

Dr. Stenger was very helpful in repairing my chipped tooth quickly and economically.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar Staff continues to impress! Efficient and easy... —    (Patient since 2016)

Staff continues to impress! Efficient and easy to access and Dr. Hoffman is great.


Reply

Thank you for the excellent review and kinds words

StarStarStarStarStar Thank you for a very pleasant appointment —    (Patient since 2015)

Thank you for a very pleasant appointment. The staff is so friendly and professional I also received a special medication for my bleeding gums, and I am very grateful! I am so glad that I am one of your patients! Sincerely, Lyla Wrobel


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar Very friendly and professional office. Pleased ... —    (Patient since 2016)

Very friendly and professional office. Pleased with the care I'm receiving.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar Everything was excellent. —    (Patient since 2010)

Everything was excellent.


Reply

Thank you for the excellent review.

StarStarStarStarStar Great hospitality —    (Patient since 2017)

It was my first time visiting the office and they went above and beyond in making me feel welcome.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar Great dental office that I would recommend to a... —    (Patient since 2010)

Great dental office that I would recommend to anyone looking for a good dentist.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar I went in to have surgery on my gum. I was trea... —    (Patient since 2016)

I went in to have surgery on my gum. I was treated by staff and doctors with courtesy, professionalism, and gentleness. The doctor and tech did a great job, making sure I was comfortable. I would definitely recommend them for dental work.


Reply

Thank you for the excellent review and the kind words

StarStarStarStarStar  —    (Patient since 2015)

Dr. Stanger and her team are always there to help me. She is an excellent dentist and I really enjoyed going to her office. Ellie my dental hygienist is super as well


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar I am always greeted in a friendly and courteous... —    (Patient since 2011)

I am always greeted in a friendly and courteous and friendly manner. The office staff, dental assistants and dentist herself work hard at making me feel comfortable and secure. There is a light and joyful environment, even though this is a dental office!


Reply

Thank you for the excellent review and the kinds words

StarStarStarStarStar Always a great time...which is kind of strange ... —    (Patient since 2010)

Always a great time...which is kind of strange to hear about a dental appointment. ;>0 ;>)


StarStarStarStarStar Everything was great. I had no problems.  —    (Patient since 2016)

Everything was great. I had no problems.


StarStarStarStarStar I was very comfortable with Dr Basilio's recomm... —    (Patient since 2015)

I was very comfortable with Dr Basilio's recommendation. I will be back to get my cleaning soon


StarStarStarStarStar Thank you for having me as your pacient. —    (Patient since 2010)

Thank you for having me as your pacient.


StarStarStarStarStar  —    (Patient since 2014)

The quality of work, the professionalism, and sensitivity to my needs are top notch. My only area of concern was being bombarded with suggestive selling occurring 3 times in less than 1 minute. I thought that was a bit much. I'm surprised I wasn't asked to get a teeth whitening treatment also. I was asked if I wanted a special cancer screening, an enamel treatment, and to purchase a mouthpiece. This definitely takes away from the overall good experience on my visit.


Reply

Thank you for the feedback. We do offer services that can really provide proven benefits to a patients oral hygiene especially when insurance plans are covering less and less everyday. Unfortunately each of these treatments typically are not covered.

StarStarStarStarStar Dr. Basilio is wonderful!! —    (Patient since 2010)

Dr. Basilio is wonderful!!


Reply

Thank you for the excellent review

StarStarStarStarStar Great people who really care about us.  —    (Patient since 2015)

Great people who really care about us.


Reply

Thank you for the excellent review

StarStarStarStarStar I got a cavity filled yesterday and it was so q... —    (Patient since 2016)

I got a cavity filled yesterday and it was so quick, easy, and painless! :)


Reply

Thank you for the excellent review

StarStarStarStarStar For most people going to the dentist. Is an unp... —    (Patient since 2013)

For most people going to the dentist. Is an unpleasant experience but when I arrive and see all your smiling faces and the excellent care I receive I am glad that I have chosen Dr Flora and her staff


Reply

Thank you for the excellent review it really means a lot to everyone in the office.

StarStarStarStarNo Star Everything went well then at the end, when maki... —    (Patient since 2010)

Everything went well then at the end, when making a payment, my flexible spending card was rejected somehow and 1 more card. I talked to Conexis customer service then they said they even didn't see any attempts, which was same as another credit card company. They both confirmed I had enough credit limit and both said the dentist PC/card reader got some issues for a couple of minutes until finally my credit card went through. Not sure what was going on but the way they treated me was not that great.


Reply

Thank you for the review and feedback, we will do everything we can to speed of the time it takes to process things via the internet

StarStarStarStarStar Excellent dental care —    (Patient since 2015)

Excellent dental care with thorough explanation of my situation and prognosis for the future


Reply

Thank you for the excellent review

StarStarStarStarStar As good as it gets —    (Patient since 2010)

Dr. Stenger and her staff make the best of a stressful experience. I have never met anyone who loves going to the dentist but, that said, the wonderful people at her practice make it a whole lot more comfortable than any other dental practice I have used over my 69 years.


Reply

Thank you for the excellent review and kinds words, it really means a lot to everyone in the office

StarStarStarStarStar Dr. Flora Stenger's Office. —    (Patient since 2011)

I have never had to wait more than 15 minutes to be seen by the dentist. The office personnel are friendly and courteous.I feel the dentist and her assistants are all very thorough and good about explaining any dental concerns.


StarStarStarStarStar Love this dentist and office staff! Best ever! —    (Patient since 2016)

Love this dentist and office staff! Best ever!


Reply

Thank you for the kind words and the excellent review

StarStarStarStarStar It sounds unusual, but it's always a pleasure g... —    (Patient since 2015)

It sounds unusual, but it's always a pleasure going for my dental check-up and cleaning. Everyone is so friendly and professional.


Reply

Thank you for the kind words and excellent review

StarStarStarStarStar I just moved to the area and I'm so glad I foun... —    (Patient since 2016)

I just moved to the area and I'm so glad I found Dr. Flora! Dr. Flora and her staff are great and I would definitely recommend anyone looking for a dentist to go see her.


Reply

Thank you for the kind words and the excellent review

StarStarStarStarStar Love seeing Dr Stanger, love seeing all you peo... —    (Patient since 2013)

Love seeing Dr Stanger, love seeing all you people in the office, everything great except the picking at the teeth,,, ugh


Reply

Thank you for the kind words and excellent review

StarStarStarStarStar Dr. Flora is the best! Christine and I absolut... —    (Patient since 2011)

Dr. Flora is the best! Christine and I absolutely love her and her assistants. They really care about us and are the best dentist Office we could ever hope to find. We have been going to her for years. Thank you so much Dr. Flora.


Reply

Thank you the kind word and the excellent review, its a pleasure seeing you both.

StarStarStarStarStar Perfection Can Not Faked. —    (Patient since 2015)

If you need dental care, find a way to have the work done here. This is the sweetest, kindest most genuine staff I have ever had the pleasure of meeting. Due to a lack of good experiences at other practices, I allowed too much time to elapse and ended up needing extensive restoration on my teeth. The staff here has been beyond understanding and so very kind to me. The care is outstanding, the quality of the work is beyond reproach. Do yourself a favor, schedule an appointment and be treated like you are most important patient ever! Seriously, they're that good.


Reply

Thank you for the excellent review it really means a lot to everyone in the office.

StarStarStarStarStar Great service. love the text and online services... —    (Patient since 2015)

Great service. love the text and online services


Reply

Thank for the excellent review

StarStarStarStarStar Super friendly excellent care —    (Patient since 2012)

Have been going here for 10+ years. The care and quality of the employees is too notch


Reply

Thank you for the kind words and the excellent review

StarStarStarStarStar 5 Star Dental Care With a Heart of Gold  —    (Patient since 2013)

I love Dr. Flora Stenger and staff. I always feel beyond welcomed and comfortable when I go to the office-which is key, especially if you're nervous about getting your teeth worked on. Dr. Flora has a gentle touch and is extremely knowledgeable. I can always trust that I am in good hands. Services are affordable, and once a year they even do a day where they provide free services to those that cannot afford dental care-this shows they really care about the patient, and do what they can to make sure EVERYONE can have healthy teeth/mouths. I highly recommend Dr. Flora Stenger and staff, your smile will thank you!


Reply

Thank you for the excellent review and the kinds words

StarStarStarStarStar We have been with this practice for almost 8 year... —    (Patient since 2010)

We have been with this practice for almost 8 years, and they are simply the best. Always knowledgeable and skilled, always personal.


Reply

Thank you for the kind words and the excellent review

StarStarStarStarStar Dr. Stenger, the Dentist to Trust  —    (Patient since 2015)

Dr. Stenger and her staff provide excellent dental service. Every member of the staff greets you with a smile. Dr. Stenger, herself is full of smiles. She has a very deep concern for her patients. i felt she knew my problem and was ready to treat me with the best medical means. i love going to her office. I feel welcomed and cared about.


Reply

Thank you for the kind words and the excellent review of or office and staff

StarStarStarStarStar We love Dr. Basilio! We enjoy seeing her and havi... —    (Patient since 2010)

We love Dr. Basilio! We enjoy seeing her and having her care for us as our favorite dentist of all time.


Reply

Thank you for the excellent review, its always a pleasure seeing you in our office

StarStarStarStarStar  —    (Patient since 2016)

I had a very nice experience. Everyone was kind. Dr. Basilio was fun to talk too.


Reply

Thank you for the kind words and the excellent review

StarStarStarStarStar  —    (Patient since 2016)

I was very pleased with the care and service I received at my first and second appointments.


Reply

Thank you for the excellent review we are very pleased that you are happy with our service

StarStarStarStarStar  —    (Patient since 2010)

Dr Basilio is the best. Roya is very good too!


Reply

Thank you for the excellent review and the feedback on our staff

StarStarStarStarStar Love the experience. Ellie is gentle and caring. ... —    (Patient since 2015)

Love the experience. Ellie is gentle and caring. I appreciate the coffee and water that you have available for your patients.


StarStarStarStarStar Overall satisfaction!  —    (Patient since 2016)

I'm very satisfied with the online communication that Dr. Stenger's office provides. Staff is very professional and friendly.


Reply

Thank you for the excellent review and the feedback on our office communications and staff

StarStarStarStarStar My wife and I always receive excellent, courteous... —    (Patient since 2015)

My wife and I always receive excellent, courteous, and very professional services. The fees are reasonable. We highly recommend this group to other patients. Bonaventure Eng, M. D.


Reply

Thank you for the excellent review its always pleasure seeing you in the office

StarStarStarStarStar Nice to see Dr. B after going to a different dent... —    (Patient since 2010)

Nice to see Dr. B after going to a different dentist for a while. Care was top notch as always.


Reply

Thank you for the excellent review and welcome back.

StarStarStarStarStar Q Posotve Visit —    (Patient since 2015)

I used to be very apprehensive when I had a dental appt. Not anymore! I was surprised that I have a cavity, but glad that it was found and that it can be filled. All in all, a very positive visit! I will see you on Monday! :o)


StarStarStarStarStar Dr Basilio is awesome! —    (Patient since 2010)

Good experience because I love Dr Basilio! she is awesome as was her assistant that day. She makes my experience good because she is so personable and I am so afraid of the dentist experience and she is soo gentle and friendly. She puts me to ease immediately! and she has never tried to sell me on any additional services, she is a very honest person.


StarStarStarStarStar I liked that she was able to spend time and thour... —    (Patient since 2016)

I liked that she was able to spend time and thoroughly explain my dental situation and solutions. It is very much appreciated.


StarStarStarStarStar Well run office. Feel like they explain the pl... —    (Patient since 2016)

Well run office. Feel like they explain the plan in detail.


StarStarStarStarStar Very professional and friendly.... —    (Patient since 2010)

Very professional and friendly.


StarStarStarStarStar I love your office and you are all terrific... —    (Patient since 2013)

I love your office and you are all terrific


StarStarStarNo StarNo Star Gum Infection —    (Patient since 2010)

I think Dr Basilio is great, however the infection is still visible and tender.


StarStarNo StarNo StarNo Star short changed —    (Patient since 2016)

I felt short changed in getting a thorough dental evaluation due to my disagreement with not going through with the previously recommended periodontal root cleaning.


StarStarStarStarStar Wonderful Service —    (Patient since 2016)

Wonderful service from everyone in Dr. Stenger's office. I liked that we talked about a plan for a functional mouth, not a trophy mouth. She understands not all of us have unlimited funds and works within a budget. In addition to being a good dentist, she's also a nice person. I highly recommend her!


Reply

Thank you for the excellent review. Your kind words are appreciated by all the staff, and we looking forward to seeing you.

StarStarStarStarStar My family has been seeing Dr. Basilio for nearly ... —    (Patient since 2010)

My family has been seeing Dr. Basilio for nearly 20 years. You won't find a more caring and professional dentist anywhere. She is incredible with kids and makes everything as pain-free as possible. Never rushing and always friendly - she is simply the best!


Reply

Thank you for the excellent review. Your kind words are appreciated by all the staff, and we looking forward to seeing you.

StarStarStarStarStar The scheduling and reception staff are friendly a... —    (Patient since 2014)

The scheduling and reception staff are friendly and very helpful and always have been through the years. The doctors and nurses are always gentle and thorough and my children and I have always had a very pleasant experience.


Reply

Thank you for the excellent review. Your kind words are appreciated by all the staff, and we looking forward to seeing you.

StarStarStarStarStar  —    (Patient since 2010)

I was extremely grateful for the experience I had in your office for my gum grafting. I went in very nervous and everyone was very kind and made me feel as comfortable as possible. Dr. Hoffman spent a good amount of time explaining things to me before my surgery and during he and his assistant were very good to me, making the experience the best it could be. I've told many people how kind and friendly Dr. Basilio, Dr. Hoffmann and all the assistants have been, which means a lot when you're frightened and hesitant to have to go into the office. Thank you!


Reply

Thank you for the excellent review. Your kind words are appreciated by all the staff, and we looking forward to seeing you.

StarStarStarStarStar I love this dental team !!! No complaints here!❤️... —    (Patient since 2010)

I love this dental team !!! No complaints here!❤️


Reply

Thank you for the excellent review. Your kind words are appreciated by all the staff, and we looking forward to seeing you.

StarStarStarStarStar I love this dental team !!! No complaints here!❤️... —    (Patient since 2010)

I love this dental team !!! No complaints here!❤️


StarStarStarStarStar Wonderful experience once again on my 2nd visit for teeth cleaning Snd check up. You are the best ... —    (Patient since 2016)

Wonderful experience once again on my 2nd visit for teeth cleaning Snd check up. You are the best of best in my book. Michael Randall


Reply

Thank you for the excellent review. Your kind words are appreciated by all the staff, and we looking forward to seeing you.

StarStarStarStarStar All your staff is outstanding... —    (Patient since 2013)

All your staff is outstanding


Reply

Thank you for the excellent it really means a lot to our staff

StarStarStarStarStar Brittany's check up after getting her braces off. —    (Patient since 2011)

my daughter is always comfortable in this office and that means the world to me.


Reply

Thank you for the excellent it really means a lot to our staff

StarStarStarStarStar Excellent Dental office and excellent Dentists and excellent staff thank you very much for ever... —    (Patient since 2013)

Excellent Dental office and excellent Dentists and excellent staff thank you very much for everything !!!


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar Initial visit.... —    (Patient since 2016)

Office staff great....first thing in the door helped getting my insurance verified with my insurance company. The doctor was gentle, patient and did the initial cleaning herself. Helped with planning some tooth removal and options to replace going forward. Couldn't have been a better first visit.


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar The staff was friendly and courteous. Dr. Basilio, as usual, was amazing. She's very professional... —    (Patient since 2010)

The staff was friendly and courteous. Dr. Basilio, as usual, was amazing. She's very professional and yet personable and makes her patients feel at ease.


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar You all are connected! Very high-tech for a dentist office. A+... —    (Patient since 2010)

You all are connected! Very high-tech for a dentist office. A+


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar Always on time and very thorough!... —    (Patient since 2010)

Always on time and very thorough!


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar Great people, great office... —    (Patient since 2015)

I always have a positive experience when coming to the office for dental work. Everyone is so friendly and competent. From Ana on the phone, to Brenda the receptionist. They are so kind. I was pleased to have Ellie clean my teeth. Dr. Basilio is always so professional and fun (she's a joy!). Nancy did a good job with the fluoride varnish on my teeth. Also, on my last visit I brought my 93 year old mother to have her teeth worked on. She commented on how friendly everyone was. She had a very positive experience with Sandy cleaning her teeth and of course with Dr. Basilio making her feel so warm and comfortable. She looks forward to going back to finish the work needed. Thank you!


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar Great office atmosphere. The staff is excellent. ... —    (Patient since 2010)

Great office atmosphere. The staff is excellent.


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar Dr. Stenger and staff were very professional and friendly! I was especially impressed with Dr.  —    (Patient since 2016)

Dr. Stenger and staff were very professional and friendly! Made me feel at ease and answered my questions


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar On 6/29 Dr. Hoffman placed 2 posts for my upcoming implants. He is now my choice in any specializ... —    (Patient since 2011)

On 6/29 Dr. Hoffman placed 2 posts for my upcoming implants. He is now my choice in any specialized procedure. He is not only a consummate professional but treats his patients with kindness, thorough knowledge of a procedure and deserves a 6 star rating!


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar Great Appointment! —    (Patient since 2016)

Everyone was professional and friendly. The work done was great and look forward to working with you all in the future.


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar  —    (Patient since 2010)

Dr. Basilio - always professional as usual.


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar We have been patients of Dr. Stenger for a long time, and truly enjoy going to the dentist, if tha... —    (Patient since 2010)

We have been patients of Dr. Stenger for a long time, and truly enjoy going to the dentist, if that is possible! All the staff are efficient, courteous and very friendly...making us feel comfortable at a time when comfort is a major plus. Dr. Stenger, and her staff, are credits to the profession and we shall continue to have our dental care handled by Dr. Stenger and her staff. Thank you!


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar Always a wonderful visit to the dentist...which hasn't always been true for someone my age (70+). ... —    (Patient since 2010)

Always a wonderful visit to the dentist...which hasn't always been true for someone my age (70+). Everyone is so nice, positive & fun!


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar Excellent office staffed with first rate professionals. I never have to wait for my appointment a... —    (Patient since 2010)

Excellent office staffed with first rate professionals. I never have to wait for my appointment and the work is done in minimal time.


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar My visit with Dr. Stenger was very professional and fearless. That really ... —    (Patient since 2016)

My visit with Dr. Stenger was very professional and fearless. That really says a lot considering I was always fearful going to the dentist. I am totally pleased with Dr. Singer and her staff. Thank you


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar My visit with Dr. Stenger was very professional and fearless. That really ... —    (Patient since 2016)

My visit with Dr. Stenger was very professional and fearless. That really says a lot considering I was always fearful going to the dentist. I am totally pleased with Dr. Singer and her staff. Thank you


StarStarStarStarStar Great dental hygienist. She cleaned my teeth throughly and always asked how I was doing throughout... —    (Patient since 2010)

Great dental hygienist. She cleaned my teeth throughly and always asked how I was doing throughout the procedure. Very efficient courteous and knowledgeable.


Reply

Thank you for the excellent review and your kind and gracious comments.

StarStarStarStarStar Courteous service and prompt attention were appreciated... —    (Patient since 2011)

Courteous service and prompt attention were appreciated


Reply

Thank you for the excellent review and the kinds words

StarStarStarStarStar Dr. Flora has been professional and caring for all my needs especially like all staff members! ... —    (Patient since 2014)

Dr. Flora has been professional and caring for all my needs especially like all staff members! Anna van roon


Reply

Thank you for the excellent review and the kinds words its really a pleasure having you as a patient in our office

StarStarStarStarStar Improve? —    (Patient since 2010)

I don't now how you could improve, unless of course you develop a do-it-yourself kit! Ha Ha


Reply

Thank you for the excellent review and sharing your idea.

StarStarStarStarStar HANDS DOWN THE BEST DENTIST STAFF ANYWHERE !! —    (Patient since 2015)

The staff at this office is so wonderful. Going to the dentist is nobodies idea of a "good time" but everyone in your office makes the experience okay. Kindness, remembering who the patient is and what we spoke about on the last visit. . .these are hallmarks of caring and concerned individuals. Dr. B and Nancy work so well together and have treated me with such graciousness. I can not express how much I enjoy your staff. All of the specialists have been wonderful as well. Thank you for making my time in the dentist chair a pleasant experience. :)


Reply

Thank you for the excellent review and the kinds words its really a pleasure having you as a patient in our office

StarStarStarStarStar It's always a pleasure to meet with the people at Dr stenger.office they are polite and courteous... —    (Patient since 2015)

It's always a pleasure to meet with the people at Dr stenger.office they are polite and courteous.


Reply

Thank you for the excellent review and kind words.

StarStarStarStarStar Extremely helpful and friendly staff! 5 stars... —    (Patient since 2016)

Extremely helpful and friendly staff! 5 stars


Reply

Thank you for the kind words and excellent review

StarStarStarStarStar Everyone was very efficient and cari... —    (Patient since 2010)

Everyone was very efficient and caring


Reply

Thank you for the excellent review and the kinds words its really a pleasure having you as a patient in our office

StarStarStarStarStar  —    (Patient since 2010)

5 star operation. no complaints.


StarStarStarStarStar Wish to explore a different procedure than what was proposed —    (Patient since 2016)

Your office staff is most courteous, efficient and was informative about costs and insurance. Instead of getting the x-rays, Dr. Bacillo (sp?)), took only two x-rays of the molar that had lost a filling. She showed evidence of cracks, said she would not do a filling but that I needed a crown and root canal; also, a new crown on next molar. I said I'd think it over; have now researched root canals/cracked teeth; and have some questions: Are these cracks superficial? Can they be bonded? I have no pain, so could I have a filling as requested, after bonding the cracks? I prefer not to have a root canal. Patients have reported problems afterwards that I wish to avoid. Thank you for such a nice dental visit experience. I hope we can come to a satisfactory procedure at a reasonable cost.


StarStarStarStarStar Friendly dentist and staff. —    (Patient since 2010)

Dr. Stenger and her staff are a great and friendly group. All the years my husband and l have been going, we have received very good care.


Reply

Thank you for the excellent review and the kinds word.

StarStarStarStarStar Great Dentists, great service very professional... —    (Patient since 2016)

Great Dentists, great service very professional


StarStarStarStarStar We love this dentist office. We have been coming here for over 15 years. —    (Patient since 2016)

We love this dentist office. We have been coming here for over 15 years. The staff has taken care of our family of 7 for a very long time. My wife and I and our 5 kids. Dr. Basilio is amazing. So nice, so professional. They treat us like family. We are fortunate to have found this office. Thank you Dr Basilio, your kindness, expertise, and family values are a very rare find.


Reply

Thank you for the excellent review and the kinds words its really a pleasure having you as a patient in our office

StarStarStarStarStar  —    (Patient since 2010)

Always a good visit at your office, lovely, smiling and very professional people. . . . . .


Reply

Thank you for the excellent review and the kinds words its really a pleasure having you as a patient in our office

StarStarStarStarStar Your Staff, from front office to back, is helpful, kind and really puts me at ease. ... —    (Patient since 2010)

Your Staff, from front office to back, is helpful, kind and really puts me at ease.


Reply

Thank you for the excellent review and the kinds words.

StarStarStarStarStar The entire staff is very professional, courteous, and helpful. Dr. Stenger is very skillful, and h... —    (Patient since 2015)

The entire staff is very professional, courteous, and helpful. Dr. Stenger is very skillful, and highly ethical.


Reply

Thank you for the excellent review and the kinds words its really a pleasure having you as a patient in our office

StarStarStarStarStar EVEFRYONE AT THE OFICE WAS GREAT.... —    (Patient since 2016)

EVEFRYONE AT THE OFICE WAS GREAT.


StarStarStarStarStar Dr. Basilio was awesome as usual. I just could not be any happier than I am with Dr —    (Patient since 2010)

Dr. Basilio was awesome as usual. I just could not be any happier than I am with Dr. Basilio and the entire staff that I interacted with during my appointment.


Reply

Thank you for the excellent review and the kinds words its really a pleasure having you as a patient in our office

StarStarStarStarStar Loved everyone!! Dr. Flora is the best!! —    (Patient since 2013)

Loved everyone!! Dr. Flora is the best!!


Reply

Thank for the excellent review. its a pleasure having you as a patient in our office

StarStarStarStarStar Thanks Dr Flora for your excellent professional service —    (Patient since 2015)

Thanks Dr Flora for your excellent professional service. I will continue to evaluated the completeness of your ad in the Globe!!


Reply

Thank you for the excellent review and monitoring our add in the Globe

StarStarStarStarStar Ellie is super and so are you Dr. —    (Patient since 2015)

Ellie is super and so are you Dr.


Reply

Thank you for the excellent review and the kind words regarding Ellie

StarStarStarStarStar Best dentist and staff EVER! —    (Patient since 2011)

Best dentist and staff EVER! My wife and I have been seeing Dr. Flora and her staff for years now. Our first experience was wonderful. Since then it has only continue to be wonderful. We recommend Dr. Flora and her office to everyone. Bob and Christine Cantu


Reply

Thank you for the excellent review and your help and support with our Dentistry from the Heart Event.

StarStarStarStarStar Brenda and —    (Patient since 2010)

Brenda and office staff always greet us by name when we walk through the door! Nancy, Roya, Dr Basilio---just awesome!


Reply

Thank you for the excellent review and the kinds words about Brenda

StarStarStarStarStar Outstanding dental group —    (Patient since 2010)

I highly recommend Laguna Smiles Dentist Our family has gone to Dr.Basilio for years and we have the best dental care there. The entire staff at this office is amazing and you will love going to this dentist.


Reply

Thank you for the excellent review and kinds words about Dr. Basilio

StarStarStarStarStar Going the Dentist is a very hard thing for me to do because I associate Denis —    (Patient since 2016)

Going the Dentist is a very hard thing for me to do because I associate dental visits with pain😶 BUT not this time!! Dr. Basilio made my visit pain free and most probably come back again and refer more people to her. Thank you Dr!! Randy


Reply

Thank you for the excellent review and kind words please tell all your friends, family and neighbors.

StarStarStarStarStar Dr. Basilio is always a pleasure to see —    (Patient since 2010)

Dr. Basilio is always a pleasure to see. There isn't really anything I'd change, everyone does a great job :)


Reply

Thank you for the excellent review and kind words.

StarStarStarStarStar Everyone was great, a very pleasant experience. —    (Patient since 2016)

Everyone was great, a very pleasant experience.


Reply

Thank you for the excellent review and kind words.

StarStarStarStarStar Iam pleased with everything about their staff. I already have referred people to their office.  —    (Patient since 2010)

Iam pleased with everything about their staff. I already have referred people to their office.


Reply

Thank you for the excellent review and kind words.

StarStarStarStarStar The office staff is lovely —    (Patient since 2010)

The office staff is lovely. Only one request please, I would request that they call me by my first name. It feels friendlier, IMO. Thank you. Cheers-Jeanette


Reply

Jeanette thank you for the excellent review and kind words.

StarStarStarStarStar I appreciate Dr. Basilio's professionalism. —    (Patient since 2010)

I appreciate Dr. Basilio's professionalism.


Reply

Thank you for the excellent review and kind words.

StarStarStarStarStar OK, I'm a afraidy cat when it comes to drilling —    (Patient since 2016)

OK, I'm a afraidy cat when it comes to drilling. I'd like to see some music, like an earphone thing, playing music. I'd also like to see sunglasses, to keep the light out of my eyes. I think these things would help me relax. Everyone is very nice, down to earth, and helpful. I'm a new client, but I feel comfortable already.


Reply

Thank you for the excellent review and feedback. I'm glad that you feel comfortable in our office.

StarStarStarStarStar Best dentist care I have ever received. Dr Flora and her staff and EXCELLENT! —    (Patient since 2010)

Best dentist care I have ever received. Dr Flora and her staff and EXCELLENT!


Reply

Thank you for the excellent review, it really means a lot to our staff

StarStarStarStarStar Everyone was fantastic! It is always good to see Dr. Basilio, Nancy, and the receptionists. —    (Patient since 2010)

Everyone was fantastic! It is always good to see Dr. Basilio, Nancy, and the receptionists.


Reply

Thank you for the excellent review

StarStarStarStarStar Loved Ellie. My first time with her and no pain —    (Patient since 2015)

Loved Ellie. My first time with her and no pain. I am disappointed that your office does Not have a goodie bag for your patients after a cleaning. My old dentists always provided one with a toothbrush, toothpaste, floss and other items I could use. Just a suggestion.


Reply

Thank you for the excellent review

StarStarStarStarStar Dr. Basilio is excellent. The assistant who did the polishing and flossing was also excellent. —    (Patient since 2015)

Dr. Basilio is excellent. The assistant who did the polishing and flossing was also excellent.


Reply

Thank you for the excellent review

StarStarStarStarStar Dr. B and Nancy were so friendly and welcoming! I immediately felt comfortable and right at home —    (Patient since 2016)

Dr. B and Nancy were so friendly and welcoming! I immediately felt comfortable and right at home. I had never had my gums measured before, but since I was overdue for a cleaning and knew that my teeth & gums would need some work as a result, it was great to see that this dentist office is really going to help me take care of all the details that go into my overall dental health. Thanks!


Reply

Thank you for the excellent review

StarStarStarStarStar Everyone was very professional and kind.  —    (Patient since 2016)

Everyone was very professional and kind.


StarStarStarStarStar I had such a positive visit! —    (Patient since 2015)

I had such a positive visit! Thank you. A special thanks to Dr Hoffman for telling me about the "Te-Pe" brushes - they have really helped me! Lyla Wrobel


StarStarStarStarStar Thank you for doing a great job! —    (Patient since 2015)

Thank you for doing a great job!


Reply

Thank you for the excellence review

StarStarStarStarNo Star Better communication between specialists and referring doctor may facilitate and stream line care... —    (Patient since 2015)

Better communication between specialists and referring doctor may facilitate and stream line care plan.


Reply

Thank you for the review and I very much appreciate the feedabck

StarStarStarStarStar Thx again...wonderful as usual!  —    (Patient since 2010)

Thx again...wonderful as usual!


Reply

Thank you for the excellent review

StarStarStarStarStar Ellie was awesome and very polite. —    (Patient since 2010)

Ellie was awesome and very polite.


Reply

Thank you for the excellent review and the feedback on Ellie

StarStarStarStarStar Everybody was great. Thank you. —    (Patient since 2015)

Everybody was great. Thank you


Reply

Thank you for the excellent review

StarStarStarStarStar The Entire Staff that I worked with was Great! My Family will Only come to Dr. Basilio —    (Patient since 2013)

The Entire Staff that I worked with was Great! My Family will Only come to Dr. Basilio


Reply

Thank you for the excellent review

StarStarStarStarStar Ellie is excellent and always goes the extra measure. Thank you —    (Patient since 2013)

Ellie is excellent and always goes the extra measure. Thank you


Reply

Thank for the excellent and kind word regarding Ellie

StarStarStarStarStar Dentist Visit —    (Patient since 2015)

Everything you want and need in a Dental Office. Great staff, clean office and rooms.


Reply

Thank you for the excellent review and kinds words, please refer us to your friends and family

StarStarStarNo StarNo Star I received a call the eve. b/4 my appt. pushing my appt. back 30 min —    (Patient since 2015)

I received a call the eve. b/4 my appt. pushing my appt. back 30 min. This was fine, but I did have to wait more than 30 min. more than the pushed back appt. I wish I would have know because I could have used the extra time at work.


Reply

Thank you your review and feedback, we will do or best to minimize your wait time, unfortunately delays do happen and we try to do everything we can to minimize delays and notify patients when possible.

StarStarStarStarStar The entire staffing at this establishment are absolutely courteous and kind —    (Patient since 2015)

The entire staffing at this establishment are absolutely courteous and kind. I would recomend them to friends and family.


Reply

Thank you for your excellent review and your referral to your friends and family

StarStarStarStarStar Appreciation —    (Patient since 2013)

I appreciated that for my routine, semi-annual cleaning I was seen and treated promptly with no additional marketing of other services. I have referred people in the past and will continue to do so. Thank you so much.


Reply

Thank you for the excellent review and the referrals it is very much by me and all of the staff.

StarStarStarStarStar Everyone was great with a good attitude —    (Patient since 2016)

Everyone was great with a good attitude. I would recommend music or a movie in the background while doing cleaning or other long services.


Reply

Thank you for the excellent review and yes we are working on improving the acoustics in the office. You should notice a difference next time you come in.

StarStarStarStarStar This was my first visit. It went well. Everyone was nice and helpful —    (Patient since 2016)

This was my first visit. It went well. Everyone was nice and helpful. I go in for my first cleaning in about a week. so far so good.


Reply

Thank you for the excellent review looking forward to seeing again next week.

StarStarStarStarStar Everything was great except they forgot the fact that they had also schedule Hannah and Mom for a... —    (Patient since 2014)

Everything was great except they forgot the fact that they had also schedule Hannah and Mom for a cleaning visit.


Reply

Thank you for the excellent review and your understanding with the scheduling issue, we will make sure it doesn't happen again.

StarStarStarStarStar The Doctor and the whole staff was great, I am happy I choose this Dentist —    (Patient since 2016)

The Doctor and the whole staff was great, I am happy I choose this Dentist


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar I really liked my dental hygienist this past visit. She gave me good advice!  —    (Patient since 2011)

I really liked my dental hygienist this past visit. She gave me good advice!


Reply

Thank you for the excellent review and the kind remarks about our hygienist

StarStarStarStarStar Thank you Dr —    (Patient since 2014)

Thank you Dr. Stenger & assistant (sorry I don't remember her name) for your care & that you were able to see me on such short notice.


Reply

Thank you for the excellent review

StarStarStarStarStar I would like to see  —    (Patient since 2011)

I would like to see the toothbrushes come back. It has been almost a year since I was given one. I keep hearing they are back ordered.


StarStarStarStarStar Excellent Dental Services —    (Patient since 2010)

Everything is fine; I am very pleased with Dr. Stenger and the services she provides.


StarStarStarStarStar We love Dr. Basilio! Thanks for the K-cup coffee too, I like that. —    (Patient since 2010)

We love Dr. Basilio! Thanks for the K-cup coffee too, I like that.


StarStarNo StarNo StarNo Star I was very disappointed that my daughter's estimate included charges for an additional procedure... —    (Patient since 2015)

I was very disappointed that my daughter's estimate included charges for an additional procedure that was already included in the primary service needed.(I spent 2 hours on the phone with our insurance company reviewing our coverage and discussing this with the dental office.) I am discouraged that the dentist gave me the impression that my daughter would more than likely need a root canal but would not know until she cleaned out the cavity. The office did refer us to another office to test for the need of a root canal which was not needed. In addition, I requested my treatment plan to be sent to my insurance for review and approval because of what happened to my daughter's treatment plan. I transferred to this office because of the honesty I experienced with my other daughter's dental needs.


Reply

I'm sorry you feel this way. Working with the insurance companies is becoming more difficult everyday, and we get the same response when we call, plus what ever they tell us on the phone is not a guarantee. Let me assure that what ever treatment your daughter ends up needing we will always go by what your insurance company says.

StarStarStarStarStar Always a pleasure to be treated by Dr Strenger and her staff. —    (Patient since 2010)

Always a pleasure to be treated by Dr Strenger and her staff.


StarStarStarStarStar I came for a cleaning and the dental technician, Ellie, was very professional and did an... —    (Patient since 2010)

I came for a cleaning and the dental technician, Ellie, was very professional and did an outstanding job for me. I would not hesitate to have her for a future cleaning.


Reply

Thank you for the excellent review

StarStarStarStarStar Everyone I met was very nice and made me feel very comfortable —    (Patient since 2015)

Everyone I met was very nice and made me feel very comfortable. I wish you would take Denti-Cal as this is my only insurance option. Then I would make you my primary dentist. I was very impressed with the care I received when I was there.


Reply

Thank you for the excellent review

StarStarStarStarStar First Class Treatnent & Family Friendly Atmosphere —    (Patient since 2014)

Thank you for the excellent services you all provide. You have a great team working together. Your client are treated like family and your staff have great conversational topics to relax your patients. Thank you and happy holidays!


Reply

Thank you for the kind words and the excellent review.

StarStarStarStarStar My only contact was with Dr. Hoffman Nancy and Anna —    (Patient since 2013)

My only contact was with Dr. Hoffman Nancy and Anna. They were exceptionally welcoming polite and skilled at their respective duties,seeming to go beyond the extra mile.


Reply

Thank you for the kind words and the excellent review

StarStarStarStarStar Breath of Fresh Air —    (Patient since 2015)

I was pleasantly surprised to have my dentist cleaning my teeth! I've never experienced that before...it made me feel like she really cared about me. Dr. Basilio has a great bedside table manner and gave me very helpful feedback. I'm so happy i made the change from my former dentist to her.


Reply

Thank so much for the excellent review and kind words

StarStarStarStarStar Nice people —    (Patient since 2010)

Met Ellie for the first time..REALLY like her.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar You are providing an excellent service and everybody is very friendly. —    (Patient since 2010)

You are providing an excellent service and everybody is very friendly.


Reply

Thank you for the kind words and excellent review

StarStarStarStarStar The best Dental experience I have ever had. Dr —    (Patient since 2010)

The best Dental experience I have ever had. Dr. Stenger and her staff are friendly and knowledgable!


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar This was the second appointment in a row that YOU changed my appointment time —    (Patient since 2013)

This was the second appointment in a row that YOU changed my appointment time. Your doctors are fine, it's your front office that has gone WAY DOWN in the last few years.


Reply

Thank you the review, unfortunately the schedules for our specialists are subject to change with the unique needs of each patients we will do our best to make sure this doesn't happen again.

StarStarStarStarStar The entire staff was very pleasant and helpful. Dr. Stenger was exceptional —    (Patient since 2015)

The entire staff was very pleasant and helpful. Dr. Stenger was exceptional. I would recommend your office to family and friends.


Reply

Thank you for the excellent review and kind words.

StarStarStarStarStar We've been seeing Dr —    (Patient since 2011)

We've been seeing Dr. Basilio for over 6 years and my family and I are very pleased with the way she provides care for our teeth. We also love your dental hygienists!


Reply

Thank you for the excellent review and kind words.

StarStarStarStarStar Thank you DR Hoffman Thank you Dr Flora and Thank you John just wish u were closer to me , but... —    (Patient since 2013)

Thank you DR Hoffman Thank you Dr Flora and Thank you John just wish u were closer to me , but well worth the trip out its just like visiting family and Friends !! Awesome staff thank you everyone and Happy Holidays 🎅


Reply

Thank you for the kind words everyone is very appreciative that you made the trip from Colorado to see us

StarStarStarStarStar Everyone from the receptionist, to Roya to Dr Basillio were 10 out of 10 —    (Patient since 2015)

Everyone from the receptionist, to Roya to Dr Basillio were 10 out of 10. I actually enjoyed going to the Dentist. I can't say enough good things, epic.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar This visit demonstrated the efficient courteous frienday treatment I have always received —    (Patient since 2010)

This visit demonstrated the efficient courteous frienday treatment I have always received. This dental practice is truly five star in terms of professionalism


StarStarStarStarStar Just want to say thank you for lowering the price on my night guard. I sincerely appreciate it. —    (Patient since 2010)

Just want to say thank you for lowering the price on my night guard. I sincerely appreciate it.


StarStarStarStarStar  —    (Patient since 2010)

Dr. Basiillio is the best..


StarStarStarStarStar Love the whole team —    (Patient since 2010)

Love the whole team. Excellent first impression with front desk experience and always enjoyable office visit.


StarStarStarStarStar The receptionist called me by the wrong name. She also did not inform me there would be any charge. —    (Patient since 2013)

The receptionist called me by the wrong name. She also did not inform me there would be any charge.


StarStarStarStarStar Rate and Review —    (Patient since 2011)

Dr. Stenger is my number one choice for any kind of Dental care that she can provide; Roya and Trina I highly respect and give them praise for their attitude, work ethic and gentle care.


StarStarStarStarStar Visit excellent all around. Receptionist very helpful —    (Patient since 2015)

Visit excellent all around. Receptionist very helpful. Appreciate the time Dr Stenger spent with me and the detailed explanation provided on how to do a better job with my oral hygiene.


StarStarStarStarStar 14 years  —    (Patient since 2011)

These guys are great ! I have going to them twice a year since 2001 and never had a bad experience. Thank you !


StarStarStarStarStar Exceptionally friendly —    (Patient since 2012)

All members of the staff are exceptionally friendly


Reply

Thank you for the excellent review and for taking the time to send it.

StarStarStarStarStar I still need to receive a cash-based estimate of the cost of treating a cavity. —    (Patient since 2015)

I still need to receive a cash-based estimate of the cost of treating a cavity.


Reply

Thank you for the excellent review and my staff will be getting back.

StarStarStarStarStar Best dental service I have ever had —    (Patient since 2013)

Best and most competent dental service I have ever had


Reply

Thank you for the excellent review and for taking the time to send it.

StarStarStarStarStar Great place —    (Patient since 2015)

Everyone was wonderful. I feel so lucky to have been referred to Dr Stenger and the staff.


Reply

Thank you for the excellent review and the taking the time to send it

StarStarStarStarStar Such a pleasant and —    (Patient since 2015)

Such a pleasant, caring and very knowledgable staff and Dr. Stengel herself is wonderful. We can't thank you all enough for everything you did yesterday.


StarStarStarStarStar I have had anthem dental (Liberty) for a long time —    (Patient since 2010)

I have had anthem dental (Liberty) for a long time. I was advised when I came into the office that you no longer take their insurance. Too bad for me. Dr B was the best. Lot's of people with great reviews, do take anthem (Liberty) so I have signed on with another dentist. Thanks for the many years of great service!


StarStarStarStarStar As dental visits go, I always leave with incredibly clean teeth and a good feeling —    (Patient since 2010)

As dental visits go, I always leave with incredibly clean teeth and a good feeling. The personnel is outstanding.:-)


Reply

Thank you for the excellent review.

StarStarStarStarStar Your new hygienist Ellie is so nice and friendly —    (Patient since 2010)

Your new hygienist Ellie is so nice and friendly. She has a lot of knowledge and I was very impressed with her.


Reply

Thank you for the excellent review we are all very pleased to have Ellie working in our office. I will make sure she gets a copy of this message

StarStarStarStarStar I pay for services when I get a bill by mail. I prefer to do it this way -- I use online banking —    (Patient since 2013)

I pay for services when I get a bill by mail. I prefer to do it this way -- I use online banking. But your staff always presses me to pay when I'm in the office. I wish they would remember this and not ask for immediate payment.


StarStarStarStarStar Dr —    (Patient since 2010)

Dr. Basilio, Rya, Nancy, Brenda, Anna----you are ALL stars in our sky! It is always comfortable and there is so much joy in this office (yes, I said joy!) among the staff and how they interact among themselves and with the patients that it puts one at ease. We are always recognized and greeted with a smile when we walk in the waiting room. One suggestion: Put ALL the team---office staff, hugienists, etc.---on your website!


StarStarStarStarStar Elle is a wonderful Hygenist. She explained things to me that have not been brought up before —    (Patient since 2010)

Elle is a wonderful Hygenist. She explained things to me that have not been brought up before. She was very careful for my sensitivity and did a fantastic job cleaning my teeth. Elle is an asset to the business. Thank you


StarStarStarStarStar Everyone in the office is pleasant and caring. It is very comfortable to be in the office. —    (Patient since 2015)

Everyone in the office is pleasant and caring. It is very comfortable to be in the office.


Reply

Thank you for the excellent review and kind words.

StarStarStarStarStar We have been patients for a very, very long time. We love Carol Basilio and the rest of the staff —    (Patient since 2010)

We have been patients for a very, very long time. We love Carol Basilio and the rest of the staff. However, we are probably going to have to look for other alternatives due to the expense of the additional cleanings we are being required to have. Apparently our insurance covers two cleanings per year and both my husband and I are being required to come in four times a year - at a fee of $150/person per visit, equating to an additional $600 (for the two of us) out of pocket. I haven't begun to look at other alternatives yet and it may be the expense is comparable; however, it came as quite a shock to my husband when he was in a month ago, to have to come up with $150 for his visit. I assured him he must have had something additional done, only to have MY visit charged the same amount yesterday. Obviously you need to be compensated for your service, but it has just become so pricey. We will be sorry to have to change.


Reply

Thank you for the excellent review. Please call our office if you have questions regarding your insurance, pretty much everything we do these days is dictated by your insurance. Our staff will always be ready to help you and answer any questions you may have.

StarStarStarStarStar Everyone is GREAT! bEST DENTAL OFFICE...EVER! FR FLORA AND HER ASSISTANTS ARE WONDERFUL —    (Patient since 2011)

Everyone is GREAT! bEST DENTAL OFFICE...EVER! FR FLORA AND HER ASSISTANTS ARE WONDERFUL. YOU'LL NEVER FIND BETTER! THANK YOU!!!!


Reply

Thank you for the excellent review, it's really nice having people like you as a patient in our office.

StarStarStarStarStar staff —    (Patient since 2010)

All of the Staff is friendly and helpful


Reply

Thank you for the excellent review

StarStarStarStarStar Save my gold crown for me.  —    (Patient since 2012)

Save my gold crown for me.


Reply

Thank you for the excellent review, Please call the office and my staff can help you with your crown.

StarStarStarStarStar Trina and Roya are always friendly, helpful and solicitous. —    (Patient since 2011)

Trina and Roya are always friendly, helpful and solicitous.


Reply

Thank you for the excellent review, its always a pleasure seeing you in our office

StarStarStarStarStar Awesome service!!! Everyone at the office made the appt seamless and smooth. Thank you! —    (Patient since 2010)

Awesome service!!! Everyone at the office made the appt seamless and smooth. Thank you!


Reply

Thank you for the excellent review,having patients like you is a real pleasure

StarStarStarStarStar Awesome office —    (Patient since 2010)

Great office the staff is very nice and professional. I highly recommend this office


Reply

Thank you for the excellent review

StarStarStarStarNo Star Follow up visit after deep cleaning  —    (Patient since 2010)

Office staff was friendly and helpful. Dr. Basilio is a great dentist who really cares about her patients.


Reply

Thank you for excellent review and the kind words

StarStarStarNo StarNo Star Everyone was wonderful and I had a good cleaning and scraping of my teeth —    (Patient since 2014)

Everyone was wonderful and I had a good cleaning and scraping of my teeth. After I got home I realized the dentist never did take the tool to pick on top of my molars oraround my other teeth which is usually the exam to see if I had any cavities. She didn't say I didn't have cavities but probably assumed I had none. I didn't need xrays again until next time.


StarStarStarStarStar I had a long wait to see the dentist —    (Patient since 2010)

I had a long wait to see the dentist. Was told it was because of a "paperwork" problem, which I assume to be a disputed bill that I had been told was resolved and taken care of. If someone dropped the ball, again, on taking care of this issue, I wish I had been called before my appointment instead of being forced to waste my time and throwing my afternoon off schedule while sitting in your lobby.


Reply

Thank you for the excellent review, we did a few emergencies that day and we are sorry it may have thrown your schedule off that afternoon. I will make sure tat our staff advise you next time if they happen to be running behind on the schedule. Medical emergencies do occur and we do our best to take care of everyone.

StarStarStarStarStar The Dental Hygenis, Ellis was outstanding —    (Patient since 2010)

The Dental Hygenis, Ellis was outstanding. Great addition to the team! And let's not forget my great Dentist, Dr Flora.


Reply

Thank you for the excellent review and kind words

StarStarStarStarStar ELLIE DID AN OUTSTANDING JOB, BOTH CLEANING MY TEETH AND COUNSELING ME IN WAYS TO IMPROVE MY HOME... —    (Patient since 2010)

ELLIE DID AN OUTSTANDING JOB, BOTH CLEANING MY TEETH AND COUNSELING ME IN WAYS TO IMPROVE MY HOME CARE. SHE WAS VERY PLEASANT AND PROFESSIONAL. AN EXCELLENT EXPERIENCE, VERY THOROUGH.


Reply

Thank you for the excellent review

StarStarStarStarStar I was asked to confirm my appt 3 times - twice on the computer and once by phone —    (Patient since 2015)

I was asked to confirm my appt 3 times - twice on the computer and once by phone. I understand that sometimes people do not show up, but for me, one computer confirmation request is adequate. Thanks!


Reply

Thank you for the feedback, we will make adjustment to the system so that you don't receive so many messages.

StarStarStarStarStar You have a wonderful team. All interaction was done very professionally —    (Patient since 2010)

You have a wonderful team. All interaction was done very professionally. Carol Basilio D.D.S is the best!!


Reply

Thank you for the excellent review

StarStarStarStarStar Ellie was my dental hygienist. She did an incredibly thorough job of cleaning my teeth —    (Patient since 2010)

Ellie was my dental hygienist. She did an incredibly thorough job of cleaning my teeth. She was very informative and very pleasant and fun to chat with during my visit.


Reply

Thank you for the excellent review.

StarStarStarNo StarNo Star I have been very disappointed with this office —    (Patient since 2010)

I have been very disappointed with this office. I have a HMO and every time I come in you try to get me to pay for things that are either included in the HMO coverage or you try to upscale me. This has got to stop or I will have not choice but to change dentist after 15 year of coming to this office. I would give you a higher rating if it wasn't for this issue. My dentist and her assistant are the best!


Reply

I'm sorry you feel this way. Our staff prides itself on offering the latest and most comprehensive level of care to all our patients and unfortunately every insurance plan is different as to what is covered and not covered.

StarStarStarStarStar Trina is a gem! Not only is she my dental technician but she like a psychologist —    (Patient since 2015)

Trina is a gem! Not only is she my dental technician but she like a psychologist. I really enjoy everyone in the office.


Reply

Thank you for the excellent review our staff always appreciates hearing a kind word

StarStarStarStarStar Roya, Brenda and Dr.Bacilio were very helpful and gentle. Thank you to all! —    (Patient since 2015)

Roya, Brenda and Dr.Bacilio were very helpful and gentle. Thank you to all!


Reply

Thank you for the kind words. Our staff is always pleased to hear this kind remarks.

StarStarStarStarStar Both Dr —    (Patient since 2012)

Both Dr. Baba and Trina did everything they could to take good care of me and give me top-rate dental treatment. Thank you!


Reply

Thank you for the excellent review.

StarStarStarStarStar Dreaded Root Canal —    (Patient since 2014)

The entire staff treated me great! For a root canal visit things went really well. Thank you!


Reply

Thank you for the excellent. Our staff does everything possible to make sure that all our patients are comfortable with what ever procedure they are having done.

StarStarStarStarStar Dr. Stenger was very thorough —    (Patient since 2013)

Dr. Stenger was very thorough. It was the best my teeth have been cleaned in the past 7 years! I so appreciate the time and care that she gave my mouth! I do everything I can to care for my teeth and gums. So, thank you Dr. Stenger. I would definitely refer my friends.


Reply

Thank you for the excellent review, it's such a pleasure seeing patients like you.

StarStarStarStarStar Not crazy about going to the dentist, but I LOVE Dr. Stenger! Thank you! —    (Patient since 2010)

Not crazy about going to the dentist, but I LOVE Dr. Stenger! Thank you!


Reply

Thank you for the excellent review we are happy to have patients like you in our office

StarStarStarStarStar Dr. Basilio is wonderful. She is thorough, careful, professional, obviously competent, and caring.  —    (Patient since 2010)

Dr. Basilio is wonderful. She is thorough, careful, professional, obviously competent, and caring. She is my primary reason for selecting/staying with this dental office.


Reply

Thank you for the excellent review please refer us to all your friends and family

StarStarStarStarStar Ellie and Roya were a good team. I felt very comfortable with both of them. —    (Patient since 2014)

Ellie and Roya were a good team. I felt very comfortable with both of them.


Reply

Thank you for the excellent review. Your comments will mean a lot to them.

StarStarStarStarStar Staff is courteous and knowledge. You rate a 10 in all areas. —    (Patient since 2012)

Staff is courteous and knowledge. You rate a 10 in all areas.


Reply

James thank you for the awesome review the staff will be happy to hear this

StarStarStarStarStar Ellie was great. I was bummed that I did not get to see Dr. Basilio though. —    (Patient since 2010)

Ellie was great. I was bummed that I did not get to see Dr. Basilio though.


Reply

Thank you for the excellent review, we will make sure Dr. Basilio says hello on your next visist

StarStarStarStarStar Thank you for your excellent care. —    (Patient since 2013)

Thank you for your excellent care.


Reply

Thank you for your kind words they mean a lot to our office and staff

StarStarStarStarStar They were all very helpful.  —    (Patient since 2010)

They were all very helpful.


Reply

Thank you for your kind words

StarStarStarStarStar Love everyone in the office especially Dr. Flora!! —    (Patient since 2010)

Love everyone in the office especially Dr. Flora!!


Reply

Thank you for your kind words they mean a lot to our office and staff

StarStarStarStarStar If you could send a car for me so I don't have to drive would be appreciated! But really, thank... —    (Patient since 2013)

If you could send a car for me so I don't have to drive would be appreciated! But really, thank you for the caring service! Great dentist and staff! Highly recommended!!


Reply

Thank you for your kind words they mean a lot to our office and staff

StarStarStarStarNo Star Dr. Brilo was wonderful and I highly recommend her for her explanation of my dental situation —    (Patient since 2015)

Dr. Brilo was wonderful and I highly recommend her for her explanation of my dental situation. Her assistant Nancy was also excellent. What I found a problem with is the person who explained the charges to me. She talked so fast and I asked her several time to please talk slower to no avail. I came away not fully understanding what my charges really totaled up to be. I looked at the bill once I was home and still have no understanding other than what the total was and not what it covered. This was very annoying since I asked her several times to slow down and give me a better explaination.


Reply

Thank you for your feedback. Sometimes treatment plans can get a little confusing. Please feel free to call our office when ever you have questions.

StarStarStarStarStar It was a pleasure talking to Nancy.  —    (Patient since 2010)

It was a pleasure talking to Nancy.


StarStarStarStarStar Dr Basilio has been my dentist for years. I keep coming back because of her —    (Patient since 2010)

Dr Basilio has been my dentist for years. I keep coming back to your office because of her. I so appreciate the good care she gives me during my visits.


StarStarStarStarStar Dr. Baba prepared 3 crowns that fit beautifully - I feel I have natural teeth —    (Patient since 2012)

Dr. Baba prepared 3 crowns that fit beautifully - I feel I have natural teeth. What a pleasure! Thanks to Dr. Hoffman, too, for this. Dr. Baba's tech assistant was excellent.


Reply

Thank you for the kind words. Dr. Baba takes a lot of pride in his work

StarStarStarStarNo Star Good cleaning!  —    (Patient since 2014)

Tooth to be pulled now broke off. I hope someone will be able to fix it before I go on vacation Monday. I would hate for it to ruin my trip. I was a little disappointed in the cost of the work, especially before Dr. Stenger suggested an alternative procedure. I still have the cost of the oral surgeon, and now maybe an emergency fee.


StarStarStarStarStar Teeth cleaned, explained the procedure at every step and very gental.  —    (Patient since 2010)

Teeth cleaned, explained the procedure at every step and very gental.


StarStarStarStarStar I met the new team member Nellie, who is not only very friendly, she is gentle, thorough and very... —    (Patient since 2010)

I met the new team member Nellie, who is not only very friendly, she is gentle, thorough and very professional. Good choice, Dr. Flora! :-)


StarStarStarStarStar I was very happy with Dr. Basile and everyone else on the team.  —    (Patient since 2015)

I was very happy with Dr. Basile and everyone else on the team.


StarStarStarStarStar Best dental experience ever. —    (Patient since 2011)

Best dental experience ever.


StarStarStarStarStar Dr. Stenger —    (Patient since 2014)

Dr. Stenger was kind enough to reset one of my crowns that had loosened during the dental cleaning process. This was above and beyond the procedure I had come in for, and I am very appreciative that she was able to take care of a unexpected dental issue.


StarStarStarStarStar I was extremely impressed with all the people and the organization and excellence of the entire... —    (Patient since 2015)

I was extremely impressed with all the people and the organization and excellence of the entire office and personal. I feel I have chosen a Dentist and support staff which I will be able to completely trust to meet my dental needs.


StarStarStarStarStar Everyone was nothing short of perfect. Thank you all! —    (Patient since 2014)

Everyone was nothing short of perfect. Thank you all!


StarStarStarStarStar Excellent staff, and great service! —    (Patient since 2010)

Excellent staff, and great service!


StarStarNo StarNo StarNo Star Since when do the assistant decides what you need? They obvious get kick backs of what service or... —    (Patient since 2011)

Since when do the assistant decides what you need? They obvious get kick backs of what service or things to sell .......$30 for a rinse that's only $10 at stores and offer a prescription only after trying to sell another gum rinse for $30 ($7 prescription) what happen to just being upfront and just a dentist! And don't get me started on the crowns showcase!........this seems what happens when a company comes in and buys out the business even the employees don't seem happy...... They used to lau


StarStarStarStarStar Nice Visit —    (Patient since 2015)

I appreciate Dr. Flora seeing me since Dr. B. was busy. I appreciate your kindness and excellent service. My Mother and Daughter now are your patients and I have given your # to my co-workers.


StarStarStarStarStar Brenda made me feel like royalty. Dr. Stenger  —    (Patient since 2015)

Brenda made me feel like royalty. Dr. Stenger was excellent and I enjoyed talking and laughing with Roya and Trina.


StarStarStarStarStar Staff is always outstanding. Our family has had 16 plus years of outstanding service. Highly  —    (Patient since 2010)

Staff is always outstanding. Our family has had 16 plus years of outstanding service. Highly


StarStarStarStarStar I was so happy that my "gum numbers" had improved.Dr —    (Patient since 2015)

I was so happy that my "gum numbers" had improved. Dr. Hoffman's suggestion to use the little "TePe" brushes has really helped me. Actually, this was one of the best dental appts I have ever had!Thank You!


StarStarStarStarStar 5 star!!!! —    (Patient since 2010)

Dr Basillio is the best!!! My entire family has been going to her for years Could not be happier:) See you in 6 months


StarStarStarStarStar Quick and easy —    (Patient since 2012)

No waiting, quick cleaning and checkup. All is well.


StarStarStarStarStar There is a need to make the staff who handle the financial part of the practice understand fully... —    (Patient since 2010)

There is a need to make the staff who handle the financial part of the practice understand fully the difference between Dental Insurance and Dental Discount plans. I have had a very difficult time with my charges because of their inability to handle this,


StarStarStarStarStar I was referred to Dr. Basilio by our friends, Jeff & Sue Arnold —    (Patient since 2015)

I was referred to Dr. Basilio by our friends, Jeff & Sue Arnold. They've been patients for many years and couldn't say enough positive things about Dr. Basilio and the staff. I made this appointment for a second opinion. I was truly impressed with the friendliness and professionalism of everyone. I appreciate Dr. Basilio's conservative recommendation for the work needed on my teeth. Nancy was also very helpful and made my visit enjoyable. Thank you, Sherri Yamashita


StarStarStarStarStar We love Carroll & Nancy - they are great ! —    (Patient since 2010)

We love Carroll & Nancy - they are great !


StarStarStarStarStar As always, your entire staff was extremely pleasant. You have a great crew! —    (Patient since 2015)

As always, your entire staff was extremely pleasant. You have a great crew!


StarStarStarNo StarNo Star You should make sure that you are more timely and take the patient on time for their appointment... —    (Patient since 2010)

You should make sure that you are more timely and take the patient on time for their appointment without having to make the patient wait for 10-15 minutes. No excuse was given for the wait,it did not appear busy, no one else in waiting room yet I had to wait at least 10 minutes with no explanation or apology. Offer a better selection of magazines in your waiting room for all ages.


StarStarStarStarStar I have always been nervous to go to the dentist, but dr. b actually makes it fun! —    (Patient since 2012)

I have always been nervous to go to the dentist, but dr. b actually makes it fun!


StarStarStarStarStar Always a real pleasure. Jeanette and I feel like family. —    (Patient since 2010)

Always a real pleasure. Jeanette and I feel like family.


StarStarStarStarStar Everything was great —    (Patient since 2015)

Everything was great. Dr Stenger made me feel very comfortable, very gentle with the cleaning process. I would be happy to recommend her to my friends.


StarStarStarStarStar Everyone I met were very friendly —    (Patient since 2011)

Everyone I met were very friendly


StarStarStarStarStar I had to wait for over 30 minutes while they, once again, confirmed my insurance coverage —    (Patient since 2010)

I had to wait for over 30 minutes while they, once again, confirmed my insurance coverage. I had called in advance and was told my insurance coverage was just fine. I was really mad and am seriously thinking of finding a different dentist that respects my time.


StarStarStarStarStar Love the staff, everyone is always great with us! —    (Patient since 2010)

Love the staff, everyone is always great with us!


StarStarStarStarStar Dr. Stenger was superb, as always. And Trina is just the best...very caring, very efficient. —    (Patient since 2011)

Dr. Stenger was superb, as always. And Trina is just the best...very caring, very efficient.


StarStarNo StarNo StarNo Star The woman who cleaned my teeth had no bedside manner —    (Patient since 2014)

The woman who cleaned my teeth had no bedside manner. I told her I have fears about going to the dentist even just getting a cleaning. The few times I did flinch I told her I always anticipate pain when visiting dentist. She basically dismissed what I had to say and say stuff like think positive thoughts, or other stuff you might say to a kid. I sat in the chair mad the whole time. It almost seemed like I was invisible. Nothing like I'm use to when I go to see Dr. Basilio. I can't help being scared of going to the dentist. I had really bad experiences when I was younger.


StarStarStarStarStar I must say that everyone in the office is friendly and welcoming —    (Patient since 2013)

I must say that everyone in the office is friendly and welcoming. Elizabeth was especially sweet and gentle. I am very happy to have found your practice Dr. Stenger. Thank you very much.


StarStarStarStarStar The upselling of things like veneers and teeth whitening is a bit annoying —    (Patient since 2010)

The upselling of things like veneers and teeth whitening is a bit annoying. I've made peace with my imperfections and the constant badgering each visit gets old. Also I feel like not enough time is spent on actual cleaning and scraping in comparison to other dentists I've frequented.


StarStarStarStarNo Star I had x-rays and it seemed like there were multiple pictures of the same area —    (Patient since 2010)

I had x-rays and it seemed like there were multiple pictures of the same area. I would prefer for the tech to tell me about how many are expected. I like to limit my x-ray exposure so I may declide the x-rays next time.


StarStarStarStarStar Nicole delivers skilled care in a caring manner. She understands my special needs. Thank u . —    (Patient since 2013)

Nicole delivers skilled care in a caring manner. She understands my special needs. Thank u .


StarStarStarStarStar U guys r great but price most be etch in stone ! Not to add more that's why we have dental... —    (Patient since 2010)

U guys r great but price most be etch in stone ! Not to add more that's why we have dental insurance so it ca cover the rest!


StarStarStarStarNo Star My copay receipt was difficult to understand —    (Patient since 2012)

My copay receipt was difficult to understand. It was the section on Account Aging that didn't make sense.


StarStarStarStarStar I was very nervous because I had been referred to Dr. Hoffman - actually,I was in tears —    (Patient since 2015)

I was very nervous because I had been referred to Dr. Hoffman - actually,I was in tears. That surprised and embarrassed me! Special thanks to Nurse Elizabeth and Dr. H. for being so kind and professional.


StarNo StarNo StarNo StarNo Star I would like to speak directly with either Dr —    (Patient since 2012)

I would like to speak directly with either Dr. Stenger or whomever is in charge of Nicole, the filial who cleaned my teeth. Please contacte to discuss a very disappointing experience with Nicole. Someone needs to be notified about how rude she treated me and my family. Poor. Lack of professonalism.


StarStarStarStarStar Everyone in the office is exceptional.  —    (Patient since 2010)

Everyone in the office is exceptional.


StarStarStarStarStar Excellent! —    (Patient since 2010)

Thank you for the good coffee available in the waiting room before the visit! We also love Dr. Basilio.


StarStarStarStarStar Best Dentist and Office EVER! —    (Patient since 2011)

What a great and professional and caring office. They are simply the BEST. My wife and I both think so. Anyone can call me to confirm. R. Cantu and family


StarStarStarStarNo Star The staff overall was excellent but I was very upset at the price I was quoted which was over... —    (Patient since 2015)

The staff overall was excellent but I was very upset at the price I was quoted which was over three times more than the last three dentists I had spoken too.


StarStarStarStarStar At ease... —    (Patient since 2013)

Absolutely love dr. B and her staff for making me always feel at ease thru my procedures.


StarStarStarStarStar Dr. Flora Stenger and her entire staff are true professionals as well as friendly and personable —    (Patient since 2010)

Dr. Flora Stenger and her entire staff are true professionals as well as friendly and personable. They keep my teeth and gums in as best a shape as possible.


StarStarStarStarStar your staff is great ... I hate to say it ... but I am getting to know them . —    (Patient since 2010)

your staff is great ... I hate to say it ... but I am getting to know them .. maybe too well ?? GREAT JOB


StarStarNo StarNo StarNo Star The office staff was warm and very friendly but I did not get my teeth cleaned because they wanted... —    (Patient since 2013)

The office staff was warm and very friendly but I did not get my teeth cleaned because they wanted me to pay $45 to get my gums checked when that is supposed to be a free service covered by the insurance so since I refused to get my gums checked they refused to clean my teeth and that is wrong.


StarStarStarStarStar All Good! —    (Patient since 2014)

Dr. Basilio and Nancy make a great dental team! They're amazing by themselves, but together, they make Batman and Robin of the dental world. My special thanks to both of them for taking care of my teeth the past few months and taking my concerns into consideration. I also appreciate that they make sure I'm comfortable during the heavy work being done and taking the time to explain the situation and my options to me. I'm also very grateful for their honesty, integrity, warmth, friendliness, and professionalism. I didn't know I could laugh so much at a dental office!


StarStarStarStarStar Wonderful dental office —    (Patient since 2015)

Dr. Basilio, dental asst and front office were all very welcoming and professional.


StarStarStarStarStar We feel part of your family when we come for a visit because everyone is so nice!!! —    (Patient since 2014)

We feel part of your family when we come for a visit because everyone is so nice!!!


StarStarStarStarStar Dr. Flora and her staff are outstanding! —    (Patient since 2010)

Dr. Flora and her staff are outstanding!


StarStarStarStarStar I am very pleased to be Dr. Stengers patient. The office is friendly and efficient —    (Patient since 2013)

I am very pleased to be Dr. Stengers patient. The office is friendly and efficient. Thanks for all your caring.


StarStarStarStarStar I was happy to be seen on the same day that I called in.  —    (Patient since 2014)

I was happy to be seen on the same day that I called in.


StarStarStarStarStar Your technolgy is good. Your administration is good —    (Patient since 2011)

Your technolgy is good. Your administration is good. Your ability to bring specialist to your office and that they are in the network is awesome. The reason for change in dental procedures and processes and additions are not easily understood... they appear to be additive and may dissuade patients. All activities are costly and alternate plans and procedures that are less costly are appreciated. The patient does not know what is absolutely required and what is nice to have. The staff is nice and friendly. Thank you for expert care.


StarStarStarStarStar I am very impressed that you and your staff will be offering the free clinic. Such dedication. —    (Patient since 2011)

I am very impressed that you and your staff will be offering the free clinic. Such dedication.


StarStarStarStarStar Carol Basillio and Nancy are always like going home to visit family —    (Patient since 2010)

Carol Basillio and Nancy are always like going home to visit family


StarStarStarStarStar Very friendly - very professional. —    (Patient since 2015)

Very friendly - very professional. I am sorry that coming to the dentist makes me so tense. It is nothing personal... Thank you for the lovely two-tone mug! I really like it! Lyla Wrobel


StarStarStarStarStar Dr. Basilo is amazing! But  —    (Patient since 2010)

Dr. Basilo is amazing, I have been seeing her as long as I can remember and wouldn't hesitate to refer friends and family. But I had to wait 20 minutes after my appointment time and was never acknowledged until they called me back to see her.


StarStarStarStarStar EVERYONE in your office is terrific. —    (Patient since 2010)

EVERYONE in your office is terrific. Dr. Basilio has been our dentist for 7 years and she is the very best. Thorough, knowledgeable, skilled---and fun! Brenda and the others we encounter at the desk, Roya, Nancy, Trina, and all others are professional and skilled. All of you reassure yourpatients, explain everything so carefully, and do such a thorough job of everything. We've never had such excellent dental care! You all get 5 stars and our highest recommendation!


StarStarStarStarStar Survey —    (Patient since 2014)

It was good to see you again,Dr.Flora, and to meet some of your current staff. All treated me very well and I'm doing my best to follow instructions 'til we meet again.


StarStarStarStarStar I had a great experience. I've referred my Mother who will be there Tuesday —    (Patient since 2015)

I had a great experience. I've referred my Mother who will be there Tuesday. I've taken fliers to my work and shared them with everyone. Thanks again.


StarStarStarStarStar Carol & Nancy are awesone ! —    (Patient since 2010)

Carol & Nancy are awesone !


StarStarStarStarStar I appreciated the time Dr Hoffman took to explain everything to me. ps.. —    (Patient since 2010)

I appreciated the time Dr Hoffman took to explain everything to me. ps...I have already referred my son and daughter to Dr B.


StarStarStarStarStar Every thing is perfect !!Thanks !! —    (Patient since 2010)

Every thing is perfect !! Thanks !!


StarStarStarStarStar I am concerned over the $20 charge that was required of me to measure my gums —    (Patient since 2010)

I am concerned over the $20 charge that was required of me to measure my gums. I have checked with my insurance company regarding this issue. Can you please tell me which code you applied this service to? Thank you.


StarStarStarStarStar All staff were wonderful. I really enjoyed the time in Dr Flora Stenger's office.  —    (Patient since 2010)

All staff were wonderful. I really enjoyed the time in Dr Flora Stenger's office.


StarStarStarStarStar This is the second time Nichole has provided dental care to me —    (Patient since 2010)

This is the second time Nichole has provided dental care to me. Her technique is very good and I especially appreciate her input concerning areas of concern and recommendations for improved care.


StarStarStarStarStar Thak you for your excellent care. —    (Patient since 2010)

Thak you for your excellent care.


StarStarStarStarStar Dr. was great. Assistant didnt do a good job. Didnt know where materials were. Broke my crown —    (Patient since 2010)

Dr. was great. Assistant didnt do a good job. Didnt know where materials were. Broke my crown. Caused great paid reduing many steps that should not have been needed. Nice person but not competent and do not want to have her work on me again.


StarStarStarStarStar Dr —    (Patient since 2013)

Dr. Flora Stenger is the most proficient, knowledgeable, professional, and courteous dentist I've ever dealt with. Thank you.


StarStarStarStarStar As good as it gets —    (Patient since 2010)

All the staff, and of course Doctor Stenger, are wonderful to me and have great people skills. That is so important because dental appointments are not my favorite thing.


StarStarStarStarStar I was there for a routine 6 mo —    (Patient since 2014)

I was there for a routine 6 mo. cleaning & was taken to the room by someone who didn't identify herself. I didn't know her name/position? She proceeded to work on my teeth but I was uncomfortable with the method of cleaning. A lot of spraying water, sensitivity & overall uncomfortable. I didn't experience this in my prior visits. Hopefully in 6 mos. at my next cleaning, I'll have a better experience.


StarStarStarStarStar I had a tooth pulled —    (Patient since 2014)

I had a tooth pulled. I think it would be appropriate for someone in your office to call that day or the next to see how a person is doing. I think that it is important for this contact. Thanks Geri


StarStarStarStarStar As always a "pleasant" experience...compared to "back in the day —    (Patient since 2010)

As always a "pleasant" experience...compared to "back in the day." HA The staff is very professional AND fun. Thanks, and happy new year to all. MJ Meredith


StarStarStarStarStar When Cleaning Teeth with mouth wide open, it wouldhelp to give a person a minutes break to relax... —    (Patient since 2010)

When Cleaning Teeth with mouth wide open, it would help to give a person a minutes break to relax the mouth. Not easy keeping mouth open thru the whole process.


StarStarStarNo StarNo Star Dr. Stenger was great. An all time most efficient outing. I didn't have to wait long —    (Patient since 2012)

Dr. Stenger was great. An all time most efficient outing. I didn't have to wait long. But one of the assistants did break one part of my permanent retainer so that really angered me.


StarStarStarStarStar I was very unhappy with the dental hygienist who cleaned my teeth —    (Patient since 2011)

I was very unhappy with the dental hygienist who cleaned my teeth. I am not usually one to complain that the cleaning process hurts but this visit was horrible. She was so rough that I was squinting my eyes the whole time. Plus, she just seemed to be rushing so she could get me out the door. I have always enjoyed everyone at this dental office but not this time.


StarStarStarStarStar . —    (Patient since 2010)

DR. BASILIO IS OUTSTANDING. SHE MAKESYOU FEEL COMFORTABLE AND AT EASE.


StarStarStarStarStar Offer Wifi password to those in waiting roomService is always excellent and Dr —    (Patient since 2010)

Offer Wifi password to those in waiting room Service is always excellent and Dr. Stenger is a wonderful person!


StarStarStarStarStar Dr. Stenger is the best dentist I have encountered, and I've seen more than a few —    (Patient since 2011)

Dr. Stenger is the best dentist I have encountered, and I've seen more than a few. I highly recommend her.


StarStarStarStarStar Great  —    (Patient since 2010)

Thanxs for 15 years of service


StarStarStarStarStar I am pleased overall with your services —    (Patient since 2011)

I am pleased overall with your services


StarStarStarStarStar Dr. Stenger was wonderful, efficient, patient and funny —    (Patient since 2014)

Dr. Stenger was wonderful, very proficient patient and funny. Her whole office staff was first rate


StarStarStarStarStar The new uniforms for the office staff are very professional. Dr. Flora is the best! —    (Patient since 2010)

The new uniforms for the office staff are very professional. Dr. Flora is the best!


StarStarStarStarNo Star Instead of offering a toothbrush to everyone after they have their teeth cleaned it would be nice... —    (Patient since 2014)

Instead of offering a toothbrush to everyone after they have their teeth cleaned it would be nice to offer the rubber tipped cleaner. Everyone has a toothbrush but everyone does not have the rubber tipped tool that gets in between the teeth.


StarStarStarStarStar Roya was wonderful at making feel at ease! Dr —    (Patient since 2013)

Roya was wonderful at making feel at ease! Dr. Abassi, wonderful in performing my long over due root canal!!


StarNo StarNo StarNo StarNo Star I was greeted by the receptionist, who was presenting me with a new "plan" that required... —    (Patient since 2010)

I was greeted by the receptionist, who was presenting me with a new "plan" that required additional payments, which I didn't sign. I waited over 40 mins to see the dentist. The hygenist did not do a very good job cleaning my teeth. I was there for 1 1/2 hours, and felt very unhappy about the whole experience. The only reason I continue to go to your office is Dr. Basillio, and even still I'm considering finding a new dentist.


StarStarStarStarStar I did not have my usual good experience this visit —    (Patient since 2010)

I did not have my usual good experience this visit. I had a retreat & was told by Dr Szeto to contact your office for a final restoration. I did that. Before being seated your office staff explained my treatment & out of pocket expense. She said because of the retreat the tooth needed a crown & post. I explained that the tooth HAD a crown & only a fill was needing to be done. She looked confused & asked me to again be seated in the reception room. After some time I was escorted to a treatment room & again explained that after a root canal a crown & post was needed. I again explained that the tooth HAD a crown. I was expecting a fill. She again left. Dr. B came in & explained that a crown & post was the treatment Dr. Flora had indicated to be done. If your office had called me when they received the report from Dr.Szeto's to schedule my appt. a lot of confusion would have been prevented.


StarStarStarStarStar your office presented the most professional service I have ever seen —    (Patient since 2014)

your office presented the most professional service I have ever seen. This is true from front to back. I especially appreciate your front office appearance and courtiousy and back office effeciency. No waiting was also good.


StarStarStarStarStar We love Carol Basilio & Nancy - they are the best ! —    (Patient since 2010)

We love Carol Basilio & Nancy - they are the best !


StarStarStarStarStar Friendly Environment —    (Patient since 2014)

Everyone is very friendly.


StarStarStarStarStar You all are very friendly and professional..... I feel comfortable going to the office. —    (Patient since 2010)

You all are very friendly and professional..... I feel comfortable going to the office.


StarStarStarStarStar Very enjoyable working with Dr. Basilio. —    (Patient since 2014)

Very enjoyable working with Dr. Basilio


StarStarStarStarStar Dr Basilio and Nancy are the best! My teeth have never been so clean as when I started seeing Dr —    (Patient since 2010)

Dr Basilio and Nancy are the best! My teeth have never been so clean as when I started seeing Dr. Basilio. Thank you


StarStarStarStarStar This office is great. I need to change dental coverage and I will make sure I can come back. —    (Patient since 2010)

This office is great. I need to change dental coverage and I will make sure I can come back.


StarStarStarStarStar It was terrific. Everyone treated me with respect and hospitality and a friendly smile —    (Patient since 2012)

It was terrific. Everyone treated me with respect and hospitality and a friendly smile.


StarStarStarStarStar It would be nice to have a different selection of magazines  —    (Patient since 2012)

It would be nice to have a different selection of magazines


StarStarStarStarStar Kierstin is truly an asset to your service. She is very friendly & goes out of her way to help. —    (Patient since 2010)

Kierstin is truly an asset to your service. She is very friendly & goes out of her way to help.


StarStarStarStarStar I think you do a great job and Dr.Stenger is so good.  —    (Patient since 2010)

I think you do a great job and Dr.Stenger is so good.


StarStarStarStarStar Brenda (front desk) very nice. Dr. Bassilio is excellent. She is always caring and friendly. —    (Patient since 2010)

Brenda (front desk) very nice. Dr. Bassilio is excellent. She is always caring and friendly.


StarStarStarStarStar New Patients —    (Patient since 2014)

As a new patient, it would be nice to be informed of what I should expect on my first visit (e.g. who I would be seeing and how long the appointment should take).


StarStarStarStarStar excellent work —    (Patient since 2011)

Dr. Baba is very good at his craft and he did such an amazing job! He really makes you feel at ease once you sit on the chair.Through the process he was always reassuring and caring. AlsoDr. Baba is very proud of his work, he makes you look at the finish product once he is done. The office is nice, and the staff is super attentive


StarStarStarStarStar My hygienist only did a quick cavitron, removed stain, polished, didn't floss —    (Patient since 2013)

My hygienist only did a quick cavitron, removed stain, polished, didn't floss. and was finished in 30 minutes. I realize I have perio issues but I did not call that a perio cleaning since no root surfaces were touched. I also feel a charge for perio cleaning was not suitable since it was a routine cleaning. I did appreciate Dr. Stenger spending extra time with me when there was not an appointment scheduled for her. Loretta Doyle


StarStarStarStarStar My visit was fantastic. I was taken in for cleaning right away —    (Patient since 2010)

My visit was fantastic. I was taken in for cleaning right away. I only waited a minute or so to see Dr. Stenger. I appreciate these effecient visits. Thanks.


StarStarStarStarStar Great —    (Patient since 2010)

I love my dentist Dr Brasilia


StarStarStarStarStar A wonderful experience. I'm so happy that I found you!!! —    (Patient since 2014)

A wonderful experience. I'm so happy that I found you!!!


StarStarStarStarStar Everyone is so pleasant! It's also impressive to see how well everyone works together--It's like... —    (Patient since 2014)

Everyone is so pleasant! It's also impressive to see how well everyone works together--It's like Nancy and Dr. can read each other's minds. Such a nice atmosphere.


StarStarStarStarStar Very comfortable office. People seem to work together well and were happy to be in this office —    (Patient since 2014)

Very comfortable office. People seem to work together well and were happy to be in this office. Lots of nice touches.


StarStarStarStarStar Dr. Basillio and her assistant are always kind and great at what they do. —    (Patient since 2010)

Dr. Basillio and her assistant are always kind and great at what they do.


StarStarStarStarStar 5stars —    (Patient since 2013)

All VeryHelpful and Professional. Thanks!!


StarStarStarStarStar 5stars —    (Patient since 2013)

All VeryHelpful and Professional. Thanks!!


StarStarStarStarStar Bill should always be itemized. —    (Patient since 2013)

Bill should always be itemized.


StarStarStarStarStar Nicole, the hygienist, was superb...answered all of my questions. And, it goes without saying, Dr —    (Patient since 2011)

Nicole, the hygienist, was superb...answered all of my questions. And, it goes without saying, Dr. Stenger was top notch, as always...


StarStarStarStarStar 5stars —    (Patient since 2013)

All VeryHelpful and Professional. Thanks!!


StarStarStarStarStar None at this time. Excellent, top-quality dental service. —    (Patient since 2013)

None at this time. Excellent, top-quality dental service.


StarStarStarNo StarNo Star I enjoyed my visit —    (Patient since 2014)

I enjoyed my visit. I just had to wait quite awhile to get called back, then it took a long time to have my exam and cleaning. I was there about 2-1/2 hrs. Don't know if that's a problem with scheduling too many people at one time.


StarStarStarStarStar Everything and everyone is awesome! Love Dr. B —    (Patient since 2010)

Everything and everyone is awesome! Love Dr. B


StarStarStarStarStar Love Dr Basilio! It's always a great experience with her!! Our entire family goes to her and love... —    (Patient since 2010)

Love Dr Basilio! It's always a great experience with her!! Our entire family goes to her and love her! very nice experience overall for the dentist office!


StarStarStarStarStar I was disappointed that my insurance could not be worked out while I was there because your office... —    (Patient since 2014)

I was disappointed that my insurance could not be worked out while I was there because your office did not have the right number for blue shield. I was not pleased with Kiersten because our personalities conflict and she didn't keep her word about getting back to me asap "first thing". I may not be able to have very much work done at your office because I need to pay over a period of time and your fees appear to be too high. I can not pass a credit report and I am on S.S. Regards, Dave


StarStarStarStarNo Star July 2014 —    (Patient since 2012)

This dental office is a little better than most of the dental offices I have had in my 82 year life. It is however, not as good as the best office I have gone to.


StarStarStarStarStar I have already refer my friend in Laguna wood to your clinic her name is Martha, I certainly ... —    (Patient since 2013)

I have already refer my friend in Laguna wood to your clinic her name is Martha, I certainly will refer more if I have opportunity Thank you for taking care of me! Sincerely, Ruth yeh


StarStarStarStarStar You have a great team - we love Dr —    (Patient since 2010)

You have a great team - we love Dr. B & Nancy - only sugestion would be to have all employees wear a name badge.


StarStarStarStarStar Dr. Stenger  —    (Patient since 2010)

It is always a pleasure to see Dr.Stenger which not many people say about their dentist! The staff is always very friendly and Dr. Stenger is the best, very gentle and always makes sure you understand the procedure she is doing. I would recomend her, and her team to anyone looking for an upgrade in their dental care.


StarStarStarStarStar Dr. Basilio is the best ever! I always recommend her services to anyone who asks!  —    (Patient since 2010)

Dr. Basilio is the best ever! I always recommend her services to anyone who asks!


StarStarStarStarNo Star appointment Jul 15 —    (Patient since 2011)

9:00 apt, arrived 8:50. cleaning started promptly at 9:00 by Dr. Flora, no problems.


StarStarStarStarStar I always feel very comfortable and all of the staff are very friendly —    (Patient since 2010)

I always feel very comfortable and all of the staff are very friendly. Over the years, I have had many dentist's and I rate Dr. Stenger The very BEST.


StarStarStarStarStar Nicole (Dr. Bascillo's assistant) was excellent. —    (Patient since 2010)

Nicole (Dr. Bascilo's assistant) was excellent!


StarStarStarStarStar Anna is newe at the front desk and a perfect welcome to the office! So warm and friendly, and... —    (Patient since 2010)

Anna is newe at the front desk and a perfect welcome to the office! So warm and friendly, and everything was handled quickly and easily. Nicole cleaned my teeth, made everything comfortable and easy, and was wonderful and skillful! And, of course, there is Dr. Basilio---my favorite dentist of all time. Knowledgeable, funny (yes! dentists can be that way!), and awesomely expert at what she does.


StarStarStarStarStar Everyone is very friendly & eager to please. My appt. was pain free —    (Patient since 2014)

Everyone is very friendly & eager to please. My appt. was pain free. My teeth are sensitive & I am tense during treatments. Dr. Flora was gentle & informative.


StarStarStarStarStar The staff was great, I have been a regular patient and appreciate the time and personal service I... —    (Patient since 2011)

The staff was great, I have been a regular patient and appreciate the time and personal service I have always been given. I definitely will always refer my friends and family. Thank you to the entire staff.


StarStarStarStarStar Great, as always! Thanks! —    (Patient since 2012)

Great, as always! Thanks!


StarStarStarStarStar Dr. Carol Basilio —    (Patient since 2011)

This office has fabulous employees.


StarStarStarStarStar Doctor B and Nancy did a great job.  —    (Patient since 2010)

Doctor B and Nancy did a great job.


StarStarStarStarStar Dr. Stenger —    (Patient since 2010)

I have always been more than satisfied with Dr. Stenger's work.


StarStarStarStarStar Elizabeth was great. Dr. Stenger wonderful. —    (Patient since 2013)

Elizabeth was great. Dr. Stenger wonderful.


StarStarStarStarStar Same great service —    (Patient since 2010)

I actually look forward to coming to see Dr. Flora Stenger and staff. I know I'm in good hands and all my dental needs are addressed.


StarStarStarStarStar Kirsten, in the office, was especially helpful —    (Patient since 2010)

Kirsten, in the office, was especially helpful. She went out of her way to bring my account up-to-date. I appreciate her assistance. My dentist, Dr. Basilio, although I saw her only briefly, was, as usual very good. Thank you.


StarStarStarStarStar The staff make you feel welcomed —    (Patient since 2010)

The staff make you feel welcomed. Even though they may be coming out to help someone else they always acknowledge you.


StarStarStarStarStar Kiersten was very helpful in working out the best price options and did a great job of explaining... —    (Patient since 2014)

Kiersten was very helpful in working out the best price options and did a great job of explaining the details as we went along.


StarStarStarStarStar All of the staff was extremely professional and very friendly —    (Patient since 2014)

All of the staff was extremely professional and very friendly. I find the dentists office to usually be a kind of scary place. This is not the case here! They explained everything and I felt very at ease. I would highly recommend Dr Flora Stenger.


StarStarStarStarStar Just keep going as you are —    (Patient since 2010)

Just keep going as you are. I appreciate that I seldom wait more than a couple of minutes in the entry room. Reception folks are great.


StarStarStarStarStar I thought the lady who took my x-rays (don't remember her name)was delightful! —    (Patient since 2011)

I thought the lady who took my x-rays (don't remember her name)was delightful!


StarStarStarStarStar Dr. Basilio is the greatest! —    (Patient since 2010)

Dr. Basilio is the greatest!


StarStarStarStarStar Thx...all going fine...sore, and just taking ADVIL..the pain medication gave me a headache. —    (Patient since 2010)

Thx...all going fine...sore, and just taking ADVIL..the pain medication gave me a headache.


StarStarStarStarStar Dr. Flora and team are always wonderful. —    (Patient since 2010)

You guys are always wonderful. I recommend you to anyone in search of a dentist.


StarStarStarStarStar Dr Basilio is the wonderful —    (Patient since 2010)

Dr Basilio is the wonderful


StarStarStarStarStar Dental hygienist (Nicole)- too aggressive sales pitch for procedures —    (Patient since 2010)

Dental hygienist (Nicole)- too aggressive sales pitch for procedures. Also, NEEDS to be: compassionate, friendly, & SMILE! During my root planing & scaling, she NEVER asked if I was ok or if I needed her to stop a sec. Fluids drained down my chin & neck. I cleared my throat. I held back a cough. She was oblivious to my discomfort. She was upset when I said no to laser procedure. I'm 72 & NO DUMMY to my dental problems. It's my decision. I'm a human being & a senior - respect is vital. Also, on arrival, I waited at front desk for 15 min while clerk helped someone else who came in same time as me. She did not acknowledge me. Dr. Bassilio is 5 STARS-11 yrs her patient. In 2004-05, I brought my dad (Alzheimers) to Dr. Basillio. She is compassionate, warm, gentile! She presents prcedures in a friendly/understanding manner & never forceful. Want Dr. Basillio to present me with dental work options. I really don't want to see Nicole again. Unhappy with the new staff-1 star.


StarStarStarStarStar Always  —    (Patient since 2012)

Always enjoyable experience


StarStarStarStarStar First class dentistry, first class equipment. —    (Patient since 2012)

First class dentistry, first class equipment.


StarStarStarStarStar I always feel comfortable and well taken care of. Everyone is courteous, friendly and professional. —    (Patient since 2010)

I always feel comfortable and well taken care of. Everyone is courteous, friendly and professional.


StarStarStarStarStar I only saw the heigenist. She was very rough. Did not see the Dr —    (Patient since 2010)

I only saw the heigenist. She was very rough. Did not see the Dr. She was busy in the treatment room next to me. I heard the dr explain to the patient she was with that she was sorry she had to reschedule him because she was attending a dental conference in Anaheim. Great he was rescheduled during my appointment time. I had to leave before she could finish with that patient. Don't think I will be back.


StarStarStarStarStar Dr. B and Nancy are the best! —    (Patient since 2010)

Dear Dr Stenger, I have known Nancy for years. She of course is the best in the business. I just started with Dr B.....she does the best cleaning jobs I have ever had and she is very gentle and extremely diligent.


StarStarStarNo StarNo Star I need prompter service. I am on my lunch hour. After 25 minutes, I was still not was waiting. —    (Patient since 2010)

I need prompter service. I am on my lunch hour. After 25 minutes, I was still not was waiting.


StarStarStarStarNo Star I realize you can't really help this but several times, I've had to wait too long after my... —    (Patient since 2010)

I realize you can't really help this but several times, I've had to wait too long after my appointment time to get in...my suggestion would be to have a technician perhaps perform only the simple ones so you could keep folks with these types of appointments moving. The reason it's probably more important to me is my time is valuable, I'm not retired so I have to leave work and being unproductive doesn't sit well with me.I still give your office very high marks and would recommend your services to anyone. Thank you!


StarStarStarStarNo Star I would like better magazines to read for woman. All the magazines there were sports related —    (Patient since 2012)

I would like better magazines to read for woman. All the magazines there were sports related. Maybe the news being on while waiting to be called.


StarStarStarStarStar All the women were delightful!!! Dr Basillio is the best! —    (Patient since 2010)

All the women were delightful!!! Dr Basillio is the best!


StarStarStarStarStar I was not happy with the wait. I had an appt at 4pm, arrived at 3:50pm, and was in at 4:35. —    (Patient since 2010)

I was not happy with the wait. I had an appt at 4pm, arrived at 3:50pm, and was in at 4:35.


StarStarStarStarStar Very pleasant experience —    (Patient since 2013)

Very pleasant experience. Do not know anybody in the area to refer, however if I did would be happy to do so.


StarStarNo StarNo StarNo Star I was seen by your hygienist who measured my gums, diagnosed my problem and sent the insurance... —    (Patient since 2010)

I was seen by your hygienist who measured my gums, diagnosed my problem and sent the insurance person to me with the costs - all without any consultation with my dentist. The hygienist was very aggressive in trying to talk me into over $1200 worth of treatment. It was very unpleasant but I finally agreed to the deep cleaning - still no input from dentist. When the cleaning was finished the hygienist got very aggressive and told me that if I didn't have the laser treatment I would lose a tooth and may have to have surgery - still no confirmation from my dentist. After that my dentist came in but for a few minutes. I was so upset when I got home my husband took me to his periodontist who checked my teeth and said I didn't need any of the treatment - just a regular cleaning. I have talked to my dentist and we have worked things out, but I am still concerned about a hygienist diagnosing and setting up treatment - an being so aggressive. My thoughts are still that if you can get a


StarStarStarStarStar The short haired blond that sits at the front seem to have non friendly quality about her —    (Patient since 2011)

The short haired blond that sits at the front seem to have non friendly quality about her. After getting off the phone she commented saying ugh that lady was trying my nerves. Just tell her to keep it professional 100% of the time in front of patients. Just very stern personality too much attitude. Just off putting when she is the front line of your business


StarStarStarStarStar Everyone is always very friendly and professional. It is a great office —    (Patient since 2010)

Everyone is always very friendly and professional. It is a great office. Always clean and on time.


StarStarStarStarStar good experience, very professional —    (Patient since 2014)

good experience, very professional


StarStarStarStarStar Everyone from the minute I walked into the door was extremely professional and personable.  —    (Patient since 2014)

Everyone from the minute I walked into the door was extremely professional and personable.


StarStarStarStarStar Great Service as always —    (Patient since 2010)

I normally get nervous going to the dental office - even though I do not have much dental problems. All the personnel at Dr. Stenger's office provide great customer service and make you feel at ease. I would recommend Dr. Stenger's service to my friends and family.


StarStarStarStarStar LOVE my dentist! Thank you Dr. Stenger! You are the BEST! —    (Patient since 2010)

LOVE my dentist! Thank you Dr. Stenger! You are the BEST!


StarStarStarStarStar Jeff and I both think Dr. Basilio is the BEST! —    (Patient since 2010)

Jeff and I both think Dr. Basilio is the BEST!


StarStarStarStarStar appointment staff should be more careful in making appointments —    (Patient since 2010)

appointment staff should be more careful in making appointments. I had two different times given to me, one was right, the other wrong. Glad I wasnt there for the wrong one or I'd have waited an hour in the waiting room and I wouldnt have been happy.


StarStarStarStarStar Dr. Stenger is an OUTSTANDING Dentist. She is always smiling and friendly —    (Patient since 2010)

Dr. Stenger is an OUTSTANDING Dentist. She is always smiling and friendly. She performs an excellent exam, and is gentile when working on sensitive areas in your mouth. I have recommended several folks to her office. She is the best!


StarStarStarStarStar 5 Stars —    (Patient since 2011)

Do not want to write a review.


StarStarStarStarStar Staff is lovely, dentists are knowledgeable, friendly and positive, dental assistants are pleasant... —    (Patient since 2012)

Staff is lovely, dentists are knowledgeable, friendly and positive, dental assistants are pleasant and friendly. FYI...I was in the chair almost 30 minutes before any action - I understand Mondays's are busy. It's all good!


StarStarStarStarStar Staff was great, Basilio is awesome, new person who did my cleaning was excellent! —    (Patient since 2010)

Staff was great, Basilio is awesome, new person who did my cleaning was excellent!


StarStarStarStarStar I was disappointed that the office never called me for a follow-up on last year's bone graft,... —    (Patient since 2012)

I was disappointed that the office never called me for a follow-up on last year's bone graft, noting that it was time for Dr. Hoffman to see me. I had to be my own advocate for this. I wish there would be someone who would over-see my treatment plan.


StarStarStarStarStar I am very happy with Dr. Flora Stenger and with her services and with her staff  —    (Patient since 2010)

I am very happy with Dr. Flora Stenger, with her services and with her staff


StarStarNo StarNo StarNo Star I have always had a great experience in this office. This last visit was different —    (Patient since 2010)

I have always had a great experience in this office. This last visit was different. New staff were being trained at the front desk..I understand the need. However, I was 40 minutes late being moved to a treatment room. I have had a very professional hygienist in the past…not this time. Prior to the dentist and cleaning I had my teeth polished? I really felt it was done to make me feel that I was being taken care of. Nice person that polished my teeth, but not a hygienist…or the level of professionalism that I've experienced in the past.


StarStarStarStarStar The staff is great. Than you.  —    (Patient since 2013)

The staff is great. Than you.


StarStarStarStarStar I would not change a think about Dr Flora Stenger and her staff! Love them! —    (Patient since 2010)

I would not change a think about Dr Flora Stenger and her staff! Love them!


StarStarStarStarStar I was there for my appointment on time. I had to wait for nearly an hour for my dentist —    (Patient since 2010)

I was there for my appointment on time. I had to wait for nearly an hour for my dentist. I used to receive a postcard reminding me that I should make an appointment. I guess you are not sending them anymore.


StarStarStarStarStar All the staff was very nice —    (Patient since 2014)

All the staff was very nice


StarStarStarStarStar DDS —    (Patient since 2010)

Always profession and friendly


StarStarStarStarStar DDS —    (Patient since 2010)

Always friendly and professional


StarStarStarStarStar Thank you much for everyone's professional attitude, help, care and friendly environment. —    (Patient since 2010)

Thank you much for everyone's professional attitude, help, care and friendly environment.


StarStarStarStarStar I love your service and personal attention!!! —    (Patient since 2013)

Flora, the hygienist that cleaned my teeth was extremely good. I may have been a bit sensitive that morning or she may have been a bit aggressive, but I'm willing to have her the next time. I don't mind, really!


StarStarStarStarStar The dentists and their assistants were very friendly and accomodating —    (Patient since 2011)

The dentists and their assistants were very friendly and accomodating. My procedure has taken 6 months to complete but everyone was delighted when my new implant was put in.


StarStarStarStarStar My dentist  —    (Patient since 2010)

Would rather be somewhere else, but if I have to go then this is the place to go


StarStarStarStarStar I was very impressed with the new dental asst —    (Patient since 2010)

I was very impressed with the new dental asst. She did an outstanding job of explaining my teeth issues and what I can do in the future for overall teeth health. thank you


StarStarStarStarStar This dental practice is simply exceptional!  —    (Patient since 2010)

This dental practice is simply exceptional! Dr. Carol Basilio is the best, most thorough and knowledgeable dentist I have ever had. Nancy, Jenny, and the other staff are equally amazing. There is always laughter and warmth in the office. To be greeted by name when you walk in the door is an awesome experience and makes one feel instantly welcome. There is always attention to one's comfort and needs. Wouldn't go anywhere else!