Firm Foundations Counseling & Wellness
Quality Mental Health Care for All
315 Reviews
Joy brings us joy. She is a joy to talk to.
Mar 24, 2024
Any time I come across someone looking for counseling Firm Foundations is always my recommendation. Never believe you only are a fit for one therapist, you may lose one to them taking on a new journey but there is always someone else who can lead you to better mental health.
Mar 17, 2024
Great care and trust with my therapist.
Mar 7, 2024
I enjoyed my session with Sheresa. She made me feel comfortable and listened to what I had to say.
Feb 2, 2024
I feel so much better when I have a session I leave happy I look forward to going to my next session
Jan 26, 2024
Marquita has always been great with our son!
Jan 25, 2024
I think it's a good place to Share your heart.And be encouraged,If they all are similar to my counselor,then I say yes.
Jan 22, 2024
It is always an exceptional experience.
Jan 18, 2024
Counselor was friendly and very easy to talk with
Jan 11, 2024
Great people and awesome atmosphere
Dec 17, 2023
I can't say enough wonderful things about sheresa Melvin and the office staff in lugoff. They are the very best!
Dec 12, 2023
I have had the worst therapy sessions previously and my session with Ms. Melvin was a breath of fresh air and GOD send. Her listening skills are superb and CBT techniques are what I do desperately need— I was reluctant to go to therapy and wanted to leave once we pulled into the parking lot but am grateful I did not. Excited for next week’s session.
Dec 7, 2023
My first appointment with Ms. Marquita Heyward and everything was great! I appreciate how she went over my records and made sure we are still working towards the best goals for my needs. I look forward to the continued support she will provide while I become a healthier version of me.
Dec 6, 2023
My counselor is professional, attentive, and kind. She can challenge me in the best way possible and I always appreciate her counseling services.
Nov 28, 2023
very concerned and detailed. very attentive
Nov 17, 2023
My grandson love coming and talking to the counselors.
Nov 14, 2023
Marquita is an amazing therapist. And Mary is an amazing support staff. I absolutely love this practice.
Nov 6, 2023
Everyone is very nice and courteous. They schedule your appointments as much a month in advance.
Oct 23, 2023
Both my counselor, Brad, and my son's counselor, Joy, are wonderful therapists! I feel they are understanding and knowledgeable of multiple aspects of counseling. The staff have been nothing but kind, and have been professional. Great place!
Oct 20, 2023
Staff is wonderful and helpful
Oct 20, 2023
Always so friendly. Feall at ease after every visit. Total stress relief.
Oct 17, 2023
My sections are good for my soul,no fear,feel I have accomplished a lot,with the help of my counselor.
Oct 7, 2023
Sheresa Melvin is very professional and she cares about the well-being of her clients.
Sep 20, 2023
I’ve referred many people to Firm Foundations and to Mrs. Melvin. Everyone is super professional and friendly. They make you comfortable and make you feel as if you’re family. I truly am grateful for this organization and Mrs. Melvin.
Sep 19, 2023
Staff is very supportive and my son is getting benefits so does our family because of his therapy!
Sep 18, 2023
Everyone is professional, courteous, and helpful at the office. The counselor I have been seeing is very knowledgeable and cares about my treatment path and healing. The counselor is preparing me by teaching me techniques that will help now and in the future. They also want me to be able to handle things after my treatment time is up.
Sep 14, 2023
There are none better. They care about the whole person.
Sep 11, 2023
Haley is phenomenal! Carter has made amazing progress and growth under her guidance. He loves therapy and looks forward to his weekly visits. Haley saved him and our family.
Sep 11, 2023
This a great firm to work with!! Very professional and welcoming!
Aug 31, 2023
I love my therapist she is such a delight
Aug 30, 2023
She is very caring and supportive. She has been very helpful for years 🙂
Aug 27, 2023
Because my counselor and the people I have had contact with are kind,with smiling faces.Feels safe.
Aug 26, 2023
Everyone is extremely friendly and nice! I’ve gone here for 4 years and I can’t thank the staff enough!
Aug 18, 2023
Very Professional and courteous staff. Counseling sessions Have been for me great they've helpey.d me tremendousl
Aug 15, 2023
Very understanding and great listeners. They have a great flexible schedule which helps out so much. I really look forward to every session. Everything is great.
Aug 14, 2023
Counselor is easy to talk to and gets you to open up
Aug 11, 2023
I was told when I arrived that the lobby was not open since covid protocols were in effect. This must be the last place I have been to that has not lifted those restrictions. The receptionist left while there were still patrons in the building. The receptionist was not trained in compassion. The garden center that I patronize has more helpful employees. The furniture in the lobby was in poor repair. The open area that could have been lobby designated was filled with wooden half walls. Most waiting areas have several televisions, a fish tank, a play area for children, and wifi.
Aug 4, 2023
We have had 2 councilors at Firm foundation. Both were great. Haley has been wonderful with Kayden. She has tried a few different techniques to get him to be comfortable and open up with her. She has got him to tell things about his past that he's told no one before. She's got him to understand we're here as adoptive parents to support and love him. Haley is great to work with and super helpful. When our first councilor moved I'm glad we decided on her.
Aug 4, 2023
I love having the time with my therapist I felt like a weight was lifted off my shoulders.
Jul 29, 2023
Great place. . My son really enjoy talking to Mrs Joy we have created a bond. .
Jul 18, 2023
thanks so much for all of your support!
Jul 17, 2023
My therapist is wonderful. She always greets me with a warm smile and is very easy to talk with. She has valid advice as well.
Jun 20, 2023
Friendly Atmosphere and liking how counseling is going
Jun 15, 2023
We love Joy!! So amazingly patient and kind!
Jun 13, 2023
Experience is always positive. Just do not understand why the lobby/waiting area is closed and drivers can not sit inside.
Jun 6, 2023
Counselors are very nice and understanding and very much do help with problems occurring in your life and find a solution or ways to help you get past them.
Jun 1, 2023
I am very thankful for having a therapist that not only hears me, she listens and understands. I am looking forward to more sessions with her.
May 16, 2023
Joy is a Joy. Apparently, you need twenty characters to submit.
May 12, 2023
Punctuality, effectiveness, efficiency, Sheresa Melvin is an excellent counselor.
May 11, 2023
I had a great appointment with Brad, but this was only my first encounter
May 3, 2023
Great environment and counselors are easy to talk to
May 3, 2023
Marquita is amazing. She’s thoughtful and intuitive and really seems to understand my daughters anxiety. She is always professional and speaks in a way that makes my 11yr old want to open up.
Apr 27, 2023
look forward to each visit
Apr 22, 2023
Mrs. Myers made me feel so comfortable upon our video session! Her smile was so inviting and she made me feel as if she’s known me my entire life! Her wisdom, advice and listening skills were above average! I’m excited for our other sessions!
Apr 7, 2023
Brad is awesome. Very Professional!
Apr 7, 2023
They work with your personal schedule to make sure that you can be seen by your therapist. Communication is amazing with them and makes for easy and stress free therapy visits.
Apr 6, 2023
I felt like I was heard & understood.
Mar 22, 2023
Mrs. Sheresa Melvin is an excellent counselor. She is very professional and she is passionate about what she does.
Mar 17, 2023
Mrs. Joy is the best my son looks forward to this weekly visits
Mar 14, 2023
Even though I thought it was kind of weird talking to someone that I don’t know it felt really good talking to my counselor, she listened, didn’t criticize me, and she also was listening to get a better perspective of how I can deal with my stress and anxiety
Mar 8, 2023
I am seeing Shareesa after the recent loss of my husband and she is being invaluable in teaching me tools to deal with my new life.
Feb 28, 2023
I love how patience Mr. Brad is with my son. He listen to him even when my son have very little to say at times.
Feb 24, 2023
This is a very nice place. It is very clean and clam feeling.
Feb 16, 2023
Every time I get a chance I recommend Firm Foundations!
Feb 14, 2023
I just started, but everyone there has been friendly and nice so far
Feb 14, 2023
Everyone has been very nice and professional! Very accommodating with scheduling and makes you feel comfortable being there.
Feb 10, 2023
Joy is absolutely phenomenal. 10/10 I want to gift her something ever visit. I can tell she cares about my child.
Feb 4, 2023
My counsler was amazing an very attentive.
Jan 31, 2023
Only had first visit staff had to contact me by phone due to internet issues. Very nice for her to take the time!
Jan 31, 2023
talking with her feels like talking to a long lost friend
Jan 30, 2023
It was very helpful and comfortable.
Jan 26, 2023
A kind, compassionate staff. Trained and knowledgeable therapists. Highly recommended.
Jan 20, 2023
The amount of growth and clarity I've achieved since being here, is invaluable. I recommend Firm Foundations to anyone.
Nov 29, 2022
They are bery kind and amazing at what they do
Nov 23, 2022
Very friendly. Enjoyed talking to her.
Nov 22, 2022
Professional, friendly caregivers.
Nov 8, 2022
This experience has helped me tremendously.
Nov 7, 2022
Very professional and give us hope everything going to work out!
Nov 4, 2022
Firm Foundations Counseling is an excellent provider of mental health services. It has helped me tremendously! I recommend their services to anyone in need.
Oct 28, 2022
Very confident in their problem-solving diagnosis and solutions
Oct 20, 2022
I love the place,my councillor is a good fit she is someone i love taking to and would recommend.The front desk is kind,helpful and will laugh with you.A good place for souls like me.
Sep 29, 2022
Joye is a joy. We are joyous and joyful with Joye.
Sep 22, 2022
Ms. Rector has told Adrianna that she was going to call me and tell me something that Adrianna told her happened to her in a way that she was worried about speaking to me. Rectormade her feel wrong for telling her and now feels she can't be trusted. Please change counselors
Sep 20, 2022
Very confident. reassuring.
Sep 18, 2022
My counselor truly listened to me and then asked follow up questions to ensure he really understood my challenges. He seems to really care about my long term well being.
Sep 18, 2022
Alexandria has really helped us be better together as a couple and as parents.
Sep 16, 2022
I have had only had 3 sessions and am beyond pleased with how my counseling is going. This is my 4 therapist and Brad is by far the best one I have had. Things we have talked about and recommendations he has giving me are proving to be beneficial for me. I actually look forward to our sessions.
Sep 15, 2022
Can not say enough about Levi! Really hate that he is leaving. But I'm sure with the courtesy that we have felt from entire office my son will be in good hands with his next councilor!
Sep 9, 2022
The counseling is amazing and staff is good. I am having a hard time understanding why the waiting room remains closed. I don’t know if another office who won’t allow you in and won’t let you leave a minor and come back.
Sep 7, 2022
Telehealth- very convient and helps me out.
Sep 2, 2022
I’ve been great care since becoming a client at Firm Foundations. I would recommend anyone to visit/contact them for any needs they have. Thank you!
Sep 1, 2022
I enjoy my time here,i am glad i took the steps to a healthy life.Great place.
Aug 25, 2022
The staff at firm foundations is always very kind, helpful, and accommodating!
Aug 23, 2022
So far my daughter and I have had nothing but FANTASTIC service/help! I highly recommend for anyone!
Aug 18, 2022
Levi has been a great resource for our family. He has helped our son in so many ways, and he will be greatly missed.
Aug 7, 2022
Levi is very nice and helpful
Jul 14, 2022
Very easy to do!!! And Sheresa was easy to talk to!!!
Jul 4, 2022
i really like my counselor i feel free to speak my thoughts without being looked down on
Jun 30, 2022
I have only had one session but so far the experience has been amazing !!!!
Jun 19, 2022
I was skeptical at first but the environment and people are great! Highly recommend
Jun 14, 2022
It is always a pleasant experience to come to Firm Foundations. Very nice & respectful staff. I highly recommend to anyone.
Jun 3, 2022
It’s fine. Everything is fine. Andrea is fine.
Jun 2, 2022
The people here are kind, understanding and ask challenging questions. They will not give you answers but will help you arrive at the solution. It's s sage and comfortable environment. I've had some circumstances occur where I need someone outside of my circle to listen and to help me think through some things.
May 29, 2022
i enjoy coming everyone there nice and friendly
May 28, 2022
My son has been seeing Karissa for over a year. She takes her time talking to him and trying to find different ways to get him to focus. She was invaluable in getting him the help he needed from school
May 13, 2022
It was very convenient! Our counselor is very thorough!
May 13, 2022
Tele-therapy with Mrs. Cox has helped so me so much to gain my confidence, set goals, and feel better about myself.
Apr 13, 2022
Karissa has helped us so much and the front office is always prompt and polite. Nothing but good things about Firm Foundations from us!
Apr 11, 2022
Everyone here is so friendly!!
Apr 8, 2022
I am so happy with the care and service that Firm Foundations has provided. Everyone is so nice and respectful. I've never felt like I wasn't a priority at Firm Foundations. I am very appreciative and just want to thank everyone. Marquita is awesome. She is a very caring person and it is genuine, not for show.
Mar 31, 2022
I do believe that i am getting somthing out of it but i have not been able to make all my appointment do to work.
Mar 16, 2022
i am learning to live again my counselor is very easy to talk to i am opening up
Mar 11, 2022
Shereasa and Corey, are very knowledgeable, engaging. I truly believe this is the best decision I’ve every made. They are guiding me to understand myself and helping to guide me through my path of healing and discovery. I’m grateful for Firm foundation and the staff.
Mar 9, 2022
Well trained professionals, Compassionate and knowledgeable. So glad I was sent to them.
Feb 24, 2022
Nice office. Nice setting. Nice Andrea. Nice hair. Nice secretary.
Feb 16, 2022
she is easy to talk to i look forward to my sessions i have opened up to things i had put on the back burner to think about later
Feb 8, 2022
Great staff- from the front desk to the counselors. They are very helpful and caring.
Feb 3, 2022
So far, I believe I may very well like or appreciate the support provided by the company. Hoping to have more time to straighten out very curve, or session.
Jan 28, 2022
our son has had only 2 online visits with sydney and i have seen a huge improvement. he loves her!!!! the office is great helping to keep up with appointments and call as soon as they have a cancellation . thanks sydney!!
Jan 27, 2022
She gave me tools to help on our first session. I’m excited to go back!
Jan 26, 2022
Sydney is the best and very helpful.
Jan 5, 2022
The virtual counseling is so convenient and has been so helpful for my daughter. She is comfortable sharing with her counselor and also has learned some great new strategies.
Jan 4, 2022
Sydney works great with my young daughter. She listens and has good suggestions/ideas to try during our troublesome times. Sydney also is very attentive to my daughter's personality and needs. She has been a pleasure to work with and can't wait for our next session.
Dec 20, 2021
Andrea is fine. Twenty characters seems like a lot. The carpet is nice. The furniture didn’t collapse. It smelled pretty good. The office ladies refused to braid my rat tail.
Dec 9, 2021
Nice atmosphere and Courteous.
Nov 2, 2021
It is always a wonderful experience at Firm Foundation. Great customer service.
Oct 29, 2021
We love Markita! She is very professional, she knows her stuff, and make us feel very comfortable during our sessions.
Oct 22, 2021
Friendly, competent staff. I am grateful for their services. Flexible for my students schedule.
Oct 20, 2021
They are amazing and I absolutely love my counselor, Tarah!
Oct 19, 2021
I love Firm Foundations service, Mrs. Melvin is the most understanding and the most honest person i have been talking to. I can feel that she does not just say things i would like to hear so I would definitely recommend Firm Foundations.
Oct 15, 2021
Excellent in helping me sort through my issues.
Oct 14, 2021
Very good experience, I was made to feel comfortable and valued!
Oct 12, 2021
Ms. Marquita is wonderful. My daughter loves her and really values her insight. As a parent, I am so thankful to Marquita for helping teach my daughter the additional tools needed to navigate her emotions and well being.
Sep 30, 2021
Andrea seems awesome with Kate.
Sep 29, 2021
Very welcoming and great energy.
Sep 28, 2021
I found the help that I’ve been searching for most of my life. With counselors and therapist guidance I believe I’m on my way to brighter future.
Sep 23, 2021
The easiest appointment I ever made and the online service was great.
Sep 23, 2021
My son and I met with Andrea. I think she is going to be a good fit for my son. I am impressed with the level of professionalism and kindness from setting up the appointment, to the paperwork completion being online, the security and privacy of information, and the time with our counselor. I also love that your service is local to me. The drive to Lexington and Columbia to see other providers gets really old after a long day at school and work.
Sep 22, 2021
I have used Firm Foundations for both of my kids and have been extremely satisfied with them.
Sep 15, 2021
EXCELLENT PROFESSIONAL STAFF, VERY KNOWLEDGEABLE ABOUT HUMAN BEHAVIOR AND TRIGGERS. I NEED THEIR SERVICE VERY MUCH. THANK YOU.
Sep 15, 2021
Theraphy has really helped.
Sep 8, 2021
Very attentive to my situation. Offer real insight and positive solutions
Sep 8, 2021
Had my first appointment yesterday, and I am really excited to be working with Levi. He is well spoken and kind.
Aug 31, 2021
Ms. Cox was very easy to talk to. She made us feel at ease as she walked us through the initial session. My daughter (who is normally very quiet) talked and is looking forward to the next session.
Aug 25, 2021
Could not be more please with our first experience there. Everyone was so thorough and encouraging from the very first phone call to the completion of the appt.
Aug 25, 2021
Mrs.atarah Davis was amazing. I was very skeptical about therapy but after my first visit Mrs.Davis put me at ease and made me not only feel comfortable but that I can benefit from continued service.
Aug 12, 2021
Caring Staff and provide good analysis
Aug 8, 2021
I would recommend Firm Foundations to anyone that needed an outlet to get out anything bothering them.
Jul 25, 2021
Felt welcomed, appreciated, listened to.
Jul 23, 2021
The counseling has been a big help.
Jul 21, 2021
The atmosphere as soon as I walked in was very welcoming and made me feel safe.
Jul 21, 2021
Everyone is extremely nice and always Helpful!! Tarrah is amaing! She keeps me going!
Jul 21, 2021
I really recommend Firm Foundations if you need to talk to a therapist. The people who work here are very nice, caring, understanding, and they can help you
Jul 8, 2021
I love the communication that I have with my Dr
Jul 7, 2021
My therapist has provided good tools to help with my anxiety and depression. She offers real solutions and help.
Jul 3, 2021
OUTSTANDING! Communicate very well, listen, awesome
Jun 30, 2021
Very patient with the child being only 7
Jun 23, 2021
Andrea is good at what she does.
Jun 16, 2021
I loved my session. Dr Levi was great. He was very courteous with me.
Jun 2, 2021
Everyone here is great with our son. Especially his councelor! Love this place!
Apr 26, 2021
My therapist has been really supportive and has provided excellent counseling for my issues. She has helped me gain a better understanding and allow me to get some control over my issues.
Apr 25, 2021
They listen and truly talk with you about what’s going on and help you understand so much
Apr 14, 2021
It was very comforting to talk to Tarah on the phone yesterday. We covered a lot of ground in under an hour. I am looking forward to setting, work on and accomplishing my goals as a result of our sessions.
Apr 13, 2021
Awesome services all across the board!
Apr 13, 2021
Since I have on!y been once it's hard to decide if I would refer a friend. Levi was nice.
Apr 2, 2021
Everyone here is AWESOME!!
Mar 31, 2021
Everyone in the office is very polite and considerate.when Tarah would talk with me she’d pick up on things I didn’t realize I was saying about myself. That’s so important for me to change.
Mar 18, 2021
My therapist is very good and has helped me alot to get to a better place.
Mar 16, 2021
Everyone in the office is amazing! I have Melissa and she’s helped me immensely over the years. Great place to find someone to talk to!
Mar 3, 2021
Online is the best way. I immediately sets me at ease being in familiar surroundings with anxiety tools close at hand. We can jump right into the problems and solutions without prelude. Not a minute is wasted.
Mar 3, 2021
Great staff, friendly and helpful.
Feb 28, 2021
Firm Foundations is a wonderful practice! I recommend anyone of any age group.
Feb 12, 2021
I have only had one visit with this office and I already feel as though they will be extremely beneficial to my little man.
Feb 10, 2021
The telecom is a convenient way to talk to my therapist. I can talk in the comfort of my home which makes the talk more effective because I’m already at ease.
Jan 31, 2021
Counseling has been so helpful. I dont regret it at all. Ive learned so many positive ways to look at things now.
Jan 25, 2021
Everyone is very friendly and professional. Tarrah is awesome!!
Jan 20, 2021
I am almost at the end of my treatment plan. I am grateful for my therapist, Marquitta, and all of the support staff. Marquitta is a compassionate, trained, an authentic therapist. She saw me and I believe that her ability to see me past my pain healed me. The entire staff is wonderful and even with the online sessions I feel like the quality of care never wavered. Firm foundations is a unique practice and I'm grateful for the care I received. I love Marquitta she is the best !!!!!
Jan 10, 2021
It does not suck. This has to be twenty characters. It really does not suck. No suck.
Jan 6, 2021
I already have recommended Firm Foundations to a friend of mine. Both my daughter and myself, See two different counselors, and I am beyond satisfied with my personal experience with Sidney. My daughter is also quite happy with Trudy. Thank you.
Dec 17, 2020
I've needed the counseling very much, Tarah has been such a help for me and has given me a different aspect of how I can look at my ordeal.
Dec 1, 2020
This counseling service is very helpful. It has wonderful. My counselor Andrea is Amazing. She was the right fit for my situation. I am very happy that i contacted this counseling firm. Each session has been something i look forward to and i would highly recommend them.
Nov 15, 2020
A nice relaxed atmosphere and very nice counselor.
Nov 14, 2020
it was a good first time visit
Nov 9, 2020
Atmosphere is welcoming. Staff is very friendly and courteous. Therapist was very family oriented and definitely wanted to help us overcome any and all obstacles.
Nov 6, 2020
Excellent Service, Very Professional, Caring and Knowledgeable. Have recommended Firm Foundations to others.
Oct 29, 2020
Clarissa was cool. I literally have to have a specific number of words? What kind of shit is that?
Sep 29, 2020
Thank you for a pleasant first appointment. We felt very comfortable with Andrea! And April and Mary helped so much too! Looking forward to continuing with Firm Foundations!
Sep 25, 2020
Ms. Davis Very passionate and concerned
Sep 16, 2020
The staff is the very best. They convey the skills and professionalism that makes me feel accepted and much improved. THANK YOU SO MUCH.
Sep 11, 2020
We didn't half to wait long at all.The young lady was very nice my son, his dad and myself.Thank You!
Sep 8, 2020
Everyone is so nice & helpful. The experience is satisfying.
Sep 4, 2020
Hard to really explain but I felt like I was exactly where I needed to be.
Aug 20, 2020
God Bless You All, Thank you.
Aug 14, 2020
My counselor has helped me in so many ways. I absolutely love the service and how welcoming the environment is.
Aug 12, 2020
Listens and works to help client formulate action plan
Aug 12, 2020
my foster child loves her her time at firm foundations.She is happy,that makes me happy. thanks
Aug 2, 2020
Everyone here is so friendly and welcoming! Tarrah is amazing!
Jul 30, 2020
I love Miss Stephanie. She is a big support to me and helps me understand a lot of what im going through.
Jul 22, 2020
I am comfortable with this place I like how easy it is to attend appointments.
Jul 18, 2020
The counselor I see is very professional and caring. I would recommend this counseling service to my friends.
Jul 14, 2020
I have had nothing but good service here! Everyone is very nice and accommodating!
Jul 9, 2020
I give a 10 because the environment is comfortable and friendly
Jul 9, 2020
It is a very pleasant and comfortable environment.
Jun 30, 2020
I felt very confident with my therapy.I was nervous at first but she really put me at ease.
Jun 28, 2020
Andrea has changed our life. My son has bonded with her and trust her to talk to and she has given me tools to help him through his anxiety and his ADHD issues. I couldn’t be happier with the service we have received.
Jun 25, 2020
Allison was kind, and the office smelled nice. Like tapioca. Kinda.
Jun 21, 2020
Although we have only had one session I was very impressed. I felt like Elizabeth really listened and made Van feel very comfortable. I look forward to coming back.
Jun 19, 2020
I had fun with my counselor and we talked about important things.
Jun 16, 2020
It was a very comfortable experience for me. When I couldn't make it to the office Ashley was there for our section on the phone. So I was able to get some things out and look forward to more talks with her.
Jun 12, 2020
I absolutely loved my time at Firm Foundations. I saw Elizabeth and it was amazing. She took her time to get to know me and listened to everything I had to say. I look forward to more visits!
Jun 11, 2020
Very friendly and professional
Jun 1, 2020
It was great. Seth really enjoyed it and can’t wait until his next session!
May 14, 2020
I like how when can video chat with the foundations counseling in you can talking about the thing you don't want to tell any one what going with you.
Apr 23, 2020
Allison seemed professional and engaging.
Apr 18, 2020
Their center is ACCOMIDATING and friendly no matter what situation comes up. I give staff five stars.
Apr 16, 2020
the online service was great! everything was clear and it was like i was in the office!
Apr 16, 2020
I had a lot of fun with my counselor playing legos. she helps me feel safe. I enjoy talking to her.
Apr 10, 2020
Everyone here is awesome! Always friendly and caring!
Apr 3, 2020
I like the accommodations with voice and video sessions.
Apr 1, 2020
Great way to stay grounded in a time with so much change that is totally out of our control.
Mar 26, 2020
We have been coping with tremendous grief for the past year and a half and if feels good to finally have an outlet for support! So far out services have been timely, professional and effective and we are grateful for the opportunity to work through our grief.
Mar 22, 2020
They are all very friendly and my counselor is beyond helpful. I have tried counseling before and it was nothing compared to Firm Foundation. She explain everything thoroughly and ask for feedback to ensure my meaning or if I am clear with everything.
Mar 11, 2020
I felt very heard by the counselor and I appreciate her thoughtfulness and professionalism.
Feb 27, 2020
I have used Firm Foundations off and on for years. I love their approach to helping me meet and achieve goals. Highly recommend. (Stephanie is great!)
Feb 27, 2020
It's a wonder place to go to the staff is very nice and helpful.
Feb 25, 2020
From check-in to check-out, the experience is calm and cool. I drive an hour to come here because anywhere else just wouldn't be the same. All staff (reception and providers) are knowledgeable, attentive, and accommodating; I've never been on hold or left a voicemail. I'm confident that my information is secure, I have no problems with scheduling or payment, and I feel taken care of.
Jan 30, 2020
I found the environment in the office warm and professional. The counselor was very thorough. She described her background, education and experience. Gave me a lot of confidence in the treatment.
Jan 17, 2020
I have been dealing with lots of depressing for a long time. Since I have started with them ,I am starting to finally starting to feel better. Thank you.
Jan 12, 2020
I love M.Heyward. She provides a therapeutic environment that is safe, compassionate, and empathetic. I'm grateful for her. I am beyond grateful for her
Jan 9, 2020
I can honestly say they are very nice. Very understanding. They don't believe and just throwing you own medicine to shut you up. They believe and getting to the root of the situation and helping you. I don't know how I could handle what I've been through without the Lord putting them in my path. He helps them do their job in a caring way. I would definitely recommend them to anyone who needs help.
Dec 16, 2019
Everyone here is so nice and professional!
Dec 10, 2019
Very great office. Staff is wonderful and always so nice! My counselor, Marquita is the best!
Oct 28, 2019
Mrs.Elizabeth is knowledgeable and always come through helping me and my son.
Oct 25, 2019
Very pleased with the services provided
Oct 22, 2019
Melissa is a pleasure to work with. She is very compassionate with my daughter and me. The feedback she provides to us actually helps and we are able to move past the issue.
Oct 21, 2019
Transitioning after a move is never easy, but firm foundations has made it as easy as possible! I’m glad I found them.
Oct 20, 2019
I am very happy with my doctor. She is very nice and easy to talk to.
Oct 3, 2019
With me trust is a huge barrier, it takes time. But I am beginning to believe that the service there will allow me the time I need to trust the process
Sep 29, 2019
The room I go to every session is quite a bit too hot but otherwise everything is good.
Sep 29, 2019
Excellent office and staff
Sep 17, 2019
Marquita is really helping me with my depression and anxiety issues. I trust her and she is easy to talk to.
Sep 16, 2019
This was my first experience with a counselor and she was very welcoming and easy to open up too. My overall rating from setting up the appointment to meeting with my provider was excellent. I was hesitant about going but very happy that I did. I think this treatment will be very beneficial to me.
Aug 30, 2019
This has been a great experience so far, learning tools and techniques for calming anxiety and set good reachable goals.
Aug 20, 2019
My counselor has been very helpful in helping me deal with my deal with my anxiety and severe depression.
Aug 15, 2019
The staff is wonderful and great working with the young people
Aug 4, 2019
This is a very nice clean place the people are awesome
Jul 31, 2019
My counselor is really easy to talk to and really is helping me work thru my issues with good techniques and a defined plan for my treatment. It is really helping.
Jul 11, 2019
Very friendly and helpful staff.
Jul 1, 2019
Very pleasant and professional
Jun 20, 2019
Excellent Staff. I See A Difference In My Son Since Going To Counseling.
Jun 19, 2019
I really appreciated how the counselor put my child at ease and helped him express in words his challenges, and then explore solutions.
Jun 10, 2019
Tara made me feel very comfortable in our first session. I knew right away she was the right counselor for my family. Tara made eye contact, really listened, took notes and asked pertinent questions.
Jun 10, 2019
Everyone was friendly and caring. They listened and didnt pre- judge my situation.
Jun 6, 2019
Welcoming environment and friendly staff.
Jun 5, 2019
We are loving counseling with Ms. Marquita.
Jun 3, 2019
LOVE TALKING TO THE COUSELOR!!! AND FELT COMFORTABLE TALKING ABOUT MY PROBLEMNS!!
May 15, 2019
I have really like Marquita and how she has handled Shane and talking to me about issues.
May 2, 2019
This was the first appointment we had. It was a warm and welcoming experience.
May 2, 2019
The staff is very friendly, courteous and polite. I enjoy going here to receive the counseling that I need. Mrs. Coxs is more than remarkable and her advice has helped me so much. She allows me to express myself and vent, then gives me the advice that she feels will help me. I would highly recommend this place of business!
Apr 26, 2019
Everyone here is great so far, unfortunately the therapist I was seeing for a while is leaving, but I am confident that I will like the person she recommended just as well. BTW I never give 5 stars they do deserve a 4.9 but no one is perfect!!
Apr 24, 2019
Firm Foundations is a wonderful resource for people who are seeking help for compounded trauma.
Apr 24, 2019
I am so impressed with the staff here. They are so kind and caring . I always feel comfortable and Andrea is just great.
Apr 19, 2019
I absolutely loved working with Emily! I'm so sad to see her go, but I'm so thankful that she was there for me when I really needed the help, and I feel like I'm a much better person now for it. The counseling we've received from Firm Foundations has been life changing for our family. I really can't thank you all enough.
Apr 19, 2019
Andrea has helped my daughter so much. She looks forward to her visits. I've noticed a drastic change with her. I just wish I had started her sooner. I've since scheduled my son to start seeing her as well. She has helped me in helping my daughter. I definitely recommend them. Everyone is always nice and cheerful.
Apr 11, 2019
Very friendly, professional, and helpful
Apr 7, 2019
Great staff and calming environment
Apr 4, 2019
I have been pleased with the service of Firm Foundations. My son has not been to his appt yet but was very happy with the service of just making appt but also with my initial meeting with Marquita.
Mar 27, 2019
I was initially unsure of how I would feel when I went for my first visit. When I walked in, the staff was very pleasant and comforting.
Mar 13, 2019
Firm Foundations Counseling is a very positive counseling center and demonstrates compassion to help your needs.
Mar 1, 2019
Ms. Cox is amazing. I don’t know any better words to use. The staff is friendly and accurate.
Feb 28, 2019
Everyone here is so nice! I love my counselor she is amazing!
Feb 20, 2019
Alexandra is a great listener
Feb 19, 2019
This is my first experience seeing a counselor. I was very nervous but Marquita Heyward really helped me to relax. She is a very good listener and communicator.
Feb 13, 2019
Tarah is so kind, caring, compassionate, and professional. She met me in a mental, emotional and spiritual space that was beneficial to me to learn and utilize the tools she empowered me with to have peace. I can never thank her enough for leading me back to the light! Plus, all of the staff are so wonderful when the encounter you from the moment you enter the office.
Feb 7, 2019
Only had one appt but the office staff was organized and professional and I thought the counselor seemed effective and personable.
Jan 24, 2019
Emily is amazing and so encouraging! She has always made me feel very welcomed and comfortable.
Jan 23, 2019
Alexa was very good listener & sincere acting
Jan 18, 2019
Tarah is very professional, awesome and understanding. She sets realistic goals that you can obtain by putting them in chunks instead of doing everything at once that would be overwhelming. The entire staff is wonderful.
Jan 10, 2019
Wonderful staff very professional
Jan 10, 2019
I was a little nervous at first but my counselor was so genuinely caring and listening to me that I felt I had made the right choice in going.
Dec 12, 2018
So friendly! Everyone there does all they can to make your visit happy enjoyable.
Dec 7, 2018
I really enjoyed talking with Andrea. I felt very comfortable with her.
Nov 22, 2018
The online presence is great and it’s easy to navigate.
Nov 15, 2018
They have some of the best receptionists. Very professional and polite! I travel 30 mins to go to this counseling center, rather than other because they truly do care and are very supportive!
Oct 28, 2018
We have been very pleased with our experience since returning to Firm Foundations for counseling for our daughter. We appreciate the director's follow-up to prior issues we had, and our daughter is more excited about the prospect of successful counseling with her new therapist. We appreciate the time and attention taken by the director to ensure our daughter feels welcome and comfortable seeking therapy at Firm Foundations.
Oct 24, 2018
I am a 43 y/o Black female who had always been told and made to feel that depression is a sign of weakness and unbelief in GOD and my faith. I was finally persuaded by my physician to seek additional help for emotional support and coping thru counseling services ( which was an extremely different approach for me). Sometimes stepping outside of your "norm" is what it takes to get you back on track. I have had a wonderful and mind changing experience with the help of my counselor Tara Davis. She always listened in a nonjudgemental way and had a way of reflecting back to me things I needed (although it may have been hard to hear at first). I am a nurse out of occupation and love as well as a wife, mother and friend and get so consumed with caring for others that somehow I got "lost" a long the way and was drowning and didn't know how to ask for help and even worse was embarrassed to ask. Tara was that sounding board that I needed and my experience there was much more than I ever expected! The environment was exciting and other staff pleasant as well. I have already recommended these services to people I know and told them of my experience there. Thank you Tara and everyone else there for all that you do, you are making a difference!
Oct 18, 2018
Tarah is very compassionate. She is able to assist me to identify items I need to work on, set goals and see them through.
Oct 10, 2018
Everyone was real nice and helpful
Sep 27, 2018
Everyone was friendly and helpful. They are Very caring people. We look forward to our next meeting.
Sep 27, 2018
A very professional and courteous atmosphere. They really care about their patients.
Sep 26, 2018
Tarah was very understanding and compassionate. The office was very professional. I was very impressed at how caring they are.
Sep 9, 2018
We were not pleased with the outcome of our daughter's counseling sessions. It is a challenge to get teens to go to counseling, and to have a counselor say she no longer wants to meet with our daughter after just a few sessions was not the outcome we were looking for. It takes time to develop a relationship with a counselor, but this counselor did not seem interested in trying various strategies or methods to form such a relationship.
Aug 28, 2018
Reply
Very good listener, looking forward to coming back
Aug 25, 2018
I love this so much my brother and I go together!
Aug 16, 2018
Emily is awesome I don't know what I'd do without her!
Aug 9, 2018
Dr. Creed has been so helpful and everyone there is always so friendly.
Jul 17, 2018
Counselor was very nice and friendly. So was the staff. Felt very comfortable.
Jul 17, 2018
Everyone here is so nice and helpful, always welcoming. Feels like home instead of stuffy Dr's office.
Jul 4, 2018
Melissa always take the time out to explain things in manner where I can understand and provide practical feedback.
Jul 3, 2018
We love miss Elizabeth. Blake has responded very well to her.
Jun 28, 2018
Firm Foundations is an amazing place. The staff is always courteous and I love that I feel comfortable as soon as I arrive. My daughter sees Tarah and she is amazing! I highly recommend them for therapy!
May 31, 2018
Friendly, so willing to work with schedules. Awesome!
Apr 30, 2018
Everyone that I have encountered in this practice (except one) has been amazing! That 1is no longer there and it is a much better place because of it.
Apr 10, 2018
I felt welcomed, safe and comfortable during my session. Looking forward to the future sessions.
Feb 17, 2018
I love coming here. My son, probably not-so-much. But Melissa really cares about the patients that are under her. She treats my son as if he was her own.
Feb 8, 2018
Melissa is absolutely amazing! She is extremely thorough in her assessment and provided me with great feedback. Firm Foundations was very convenient in working with me by allowing me to video call when I couldn't meet in person. I highly recommend them!
Feb 8, 2018
Great staff, great environment.
Feb 1, 2018
Emily and Melissa are top notch and such good people and counselors. They have changed out lives and made our family relationships stronger than ever.
Feb 1, 2018
I always feel so much better after meeting with my counselor. Alexandria was assigned as my counselor and is was one of the best things that’s ever happened to me. I wish I would have started counseling years ago, instead letting things build up so-
Jan 31, 2018
It has worked for us in many way and brought out great things in Zachary.
Jan 29, 2018
Every one there is so nice & helpful!
Jan 29, 2018
Our family has benefited greatly from the counseling we've received from Denise at FF.
Jan 29, 2018
My counselor has been great and understands the need for me to have scheduled appts even when I'm not in the midst of a crisis. My disorder can cause me to shift daily and it helps knowing that she will be there when I need her!
Jan 29, 2018