Firm Foundations Counseling & Wellness

Quality Mental Health Care for All

Star Star Star Star Star 54 Reviews

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Reviews

StarStarStarStarNo Star Everyone here is great so far, unfortunately th... —    (Patient since 2017)

Everyone here is great so far, unfortunately the therapist I was seeing for a while is leaving, but I am confident that I will like the person she recommended just as well. BTW I never give 5 stars they do deserve a 4.9 but no one is perfect!!


StarStarStarStarStar Firm Foundations is a wonderful resource for pe... —    (Patient since 2019)

Firm Foundations is a wonderful resource for people who are seeking help for compounded trauma.


StarStarStarStarStar A very caring staff —    (Patient since 2017)

I am so impressed with the staff here. They are so kind and caring . I always feel comfortable and Andrea is just great.


StarStarStarStarStar I absolutely loved working with Emily! I'm so ... —    (Patient since 2018)

I absolutely loved working with Emily! I'm so sad to see her go, but I'm so thankful that she was there for me when I really needed the help, and I feel like I'm a much better person now for it. The counseling we've received from Firm Foundations has been life changing for our family. I really can't thank you all enough.


StarStarStarStarStar Great Place! Staff are all wonderful!!! —    (Patient since 2019)

Andrea has helped my daughter so much. She looks forward to her visits. I've noticed a drastic change with her. I just wish I had started her sooner. I've since scheduled my son to start seeing her as well. She has helped me in helping my daughter. I definitely recommend them. Everyone is always nice and cheerful.


StarStarStarStarStar Very friendly, professional, and helpful  —    (Patient since 2019)

Very friendly, professional, and helpful


StarStarStarStarStar Great staff and calming environment  —    (Patient since 2018)

Great staff and calming environment


StarStarStarStarStar  —    (Patient since 2019)

I have been pleased with the service of Firm Foundations. My son has not been to his appt yet but was very happy with the service of just making appt but also with my initial meeting with Marquita.


StarStarStarStarStar  —    (Patient since 2019)

I was initially unsure of how I would feel when I went for my first visit. When I walked in, the staff was very pleasant and comforting.


StarStarStarStarStar Firm Foundations Counseling is a very positive ... —    (Patient since 2019)

Firm Foundations Counseling is a very positive counseling center and demonstrates compassion to help your needs.


StarStarStarStarStar Ms. Cox is amazing. I don’t know any better wor... —    (Patient since 2019)

Ms. Cox is amazing. I don’t know any better words to use. The staff is friendly and accurate.


StarStarStarStarStar Everyone here is so nice! I love my counselor s... —    (Patient since 2017)

Everyone here is so nice! I love my counselor she is amazing!


StarStarStarStarStar Alexandra is a great listener —    (Patient since 2019)

Alexandra is a great listener


StarStarStarStarStar This is my first experience seeing a counselor.... —    (Patient since 2019)

This is my first experience seeing a counselor. I was very nervous but Marquita Heyward really helped me to relax. She is a very good listener and communicator.


StarStarStarStarStar Tarah is so kind, caring, compassionate, and pr... —    (Patient since 2018)

Tarah is so kind, caring, compassionate, and professional. She met me in a mental, emotional and spiritual space that was beneficial to me to learn and utilize the tools she empowered me with to have peace. I can never thank her enough for leading me back to the light! Plus, all of the staff are so wonderful when the encounter you from the moment you enter the office.


StarStarStarStarNo Star Only had one appt but the office staff was orga... —    (Patient since 2019)

Only had one appt but the office staff was organized and professional and I thought the counselor seemed effective and personable.


StarStarStarStarStar Emily is amazing and so encouraging! She has a... —    (Patient since 2018)

Emily is amazing and so encouraging! She has always made me feel very welcomed and comfortable.


StarStarStarStarStar Alexa was very good listener & sincere acting —    (Patient since 2019)

Alexa was very good listener & sincere acting


StarStarStarStarStar Tarah is very professional, awesome and underst... —    (Patient since 2018)

Tarah is very professional, awesome and understanding. She sets realistic goals that you can obtain by putting them in chunks instead of doing everything at once that would be overwhelming. The entire staff is wonderful.


StarStarStarStarStar Wonderful staff  —    (Patient since 2019)

Wonderful staff very professional


StarStarStarStarStar I was a little nervous at first but my counselo... —    (Patient since 2018)

I was a little nervous at first but my counselor was so genuinely caring and listening to me that I felt I had made the right choice in going.


StarStarStarStarStar So friendly! Everyone there does all they can t... —    (Patient since 2017)

So friendly! Everyone there does all they can to make your visit happy enjoyable.


StarStarStarStarStar  —    (Patient since 2018)

I really enjoyed talking with Andrea. I felt very comfortable with her.


StarStarStarStarStar The online presence is great and it’s easy to n... —    (Patient since 2018)

The online presence is great and it’s easy to navigate.


StarStarStarStarStar Highly Recommend  —    (Patient since 2018)

They have some of the best receptionists. Very professional and polite! I travel 30 mins to go to this counseling center, rather than other because they truly do care and are very supportive!


StarStarStarStarStar Successful follow-up —    (Patient since 2018)

We have been very pleased with our experience since returning to Firm Foundations for counseling for our daughter. We appreciate the director's follow-up to prior issues we had, and our daughter is more excited about the prospect of successful counseling with her new therapist. We appreciate the time and attention taken by the director to ensure our daughter feels welcome and comfortable seeking therapy at Firm Foundations.


StarStarStarStarStar Adriane —    (Patient since 2018)

I am a 43 y/o Black female who had always been told and made to feel that depression is a sign of weakness and unbelief in GOD and my faith. I was finally persuaded by my physician to seek additional help for emotional support and coping thru counseling services ( which was an extremely different approach for me). Sometimes stepping outside of your "norm" is what it takes to get you back on track. I have had a wonderful and mind changing experience with the help of my counselor Tara Davis. She always listened in a nonjudgemental way and had a way of reflecting back to me things I needed (although it may have been hard to hear at first). I am a nurse out of occupation and love as well as a wife, mother and friend and get so consumed with caring for others that somehow I got "lost" a long the way and was drowning and didn't know how to ask for help and even worse was embarrassed to ask. Tara was that sounding board that I needed and my experience there was much more than I ever expected! The environment was exciting and other staff pleasant as well. I have already recommended these services to people I know and told them of my experience there. Thank you Tara and everyone else there for all that you do, you are making a difference!


StarStarStarStarStar Tarah is very compassionate. She is able to ass... —    (Patient since 2018)

Tarah is very compassionate. She is able to assist me to identify items I need to work on, set goals and see them through.


StarStarStarStarStar Everyone was real nice and helpful —    (Patient since 2018)

Everyone was real nice and helpful


StarStarStarStarStar Everyone was friendly and helpful. They are Ver... —    (Patient since 2018)

Everyone was friendly and helpful. They are Very caring people. We look forward to our next meeting.


StarStarStarStarStar A very professional and courteous atmosphere. T... —    (Patient since 2017)

A very professional and courteous atmosphere. They really care about their patients.


StarStarStarStarStar Tarah was very understanding and compassionate.... —    (Patient since 2018)

Tarah was very understanding and compassionate. The office was very professional. I was very impressed at how caring they are.


StarNo StarNo StarNo StarNo Star We were not pleased with the outcome of our dau... —    (Patient since 2018)

We were not pleased with the outcome of our daughter's counseling sessions. It is a challenge to get teens to go to counseling, and to have a counselor say she no longer wants to meet with our daughter after just a few sessions was not the outcome we were looking for. It takes time to develop a relationship with a counselor, but this counselor did not seem interested in trying various strategies or methods to form such a relationship.


Reply

We are truly sorry to hear of your experience. The Firm Foundations team has been committed to quality counseling for children, adolescents, and their families for nearly a decade. Someone from our office will be in touch to further discuss your experience.

StarStarStarStarStar Very good listener, looking forward to coming b... —    (Patient since 2018)

Very good listener, looking forward to coming back


StarStarStarStarStar Awesome service —    (Patient since 2018)

I love this so much my brother and I go together!


StarStarStarStarStar Everyone here is so nice and helpful, always we... —    (Patient since 2017)

Emily is awesome I don't know what I'd do without her!


StarStarStarStarStar Dr. Creed has been so helpful and everyone ther... —    (Patient since 2018)

Dr. Creed has been so helpful and everyone there is always so friendly.


StarStarStarStarStar Counselor was very nice and friendly. So was th... —    (Patient since 2018)

Counselor was very nice and friendly. So was the staff. Felt very comfortable.


StarStarStarStarStar Everyone here is so nice and helpful, always we... —    (Patient since 2017)

Everyone here is so nice and helpful, always welcoming. Feels like home instead of stuffy Dr's office.


StarStarStarStarStar Councelors that Cares  —    (Patient since 2017)

Melissa always take the time out to explain things in manner where I can understand and provide practical feedback.


StarStarStarStarStar We love miss Elizabeth. Blake has responded ver... —    (Patient since 2017)

We love miss Elizabeth. Blake has responded very well to her.


StarStarStarStarStar Amazing Facility —    (Patient since 2018)

Firm Foundations is an amazing place. The staff is always courteous and I love that I feel comfortable as soon as I arrive. My daughter sees Tarah and she is amazing! I highly recommend them for therapy!


StarStarStarStarStar Friendly, so willing to work with schedules. A... —    (Patient since 2017)

Friendly, so willing to work with schedules. Awesome!


StarStarStarStarNo Star Very Sweet People —    (Patient since 2017)

Everyone that I have encountered in this practice (except one) has been amazing! That 1is no longer there and it is a much better place because of it.


StarStarStarStarStar Friendly and Safe Environment  —    (Patient since 2018)

I felt welcomed, safe and comfortable during my session. Looking forward to the future sessions.


StarStarStarStarStar Counsolers that Cares —    (Patient since 2017)

I love coming here. My son, probably not-so-much. But Melissa really cares about the patients that are under her. She treats my son as if he was her own.


StarStarStarStarStar Melissa is absolutely amazing!  —    (Patient since 2018)

Melissa is absolutely amazing! She is extremely thorough in her assessment and provided me with great feedback. Firm Foundations was very convenient in working with me by allowing me to video call when I couldn't meet in person. I highly recommend them!


StarStarStarStarStar Great staff, great environment. —    (Patient since 2017)

Great staff, great environment.


StarStarStarStarStar Emily and Melissa are top notch and such good p... —    (Patient since 2017)

Emily and Melissa are top notch and such good people and counselors. They have changed out lives and made our family relationships stronger than ever.


StarStarStarStarStar I always feel so much better after meeting with... —    (Patient since 2017)

I always feel so much better after meeting with my counselor. Alexandria was assigned as my counselor and is was one of the best things that’s ever happened to me. I wish I would have started counseling years ago, instead letting things build up so-


StarStarStarStarStar It has worked for us in many way and brought ou... —    (Patient since 2017)

It has worked for us in many way and brought out great things in Zachary.


StarStarStarStarStar Every one there is so nice & helpful! —    (Patient since 2017)

Every one there is so nice & helpful!


StarStarStarStarStar Our family has benefited greatly...  —    (Patient since 2017)

Our family has benefited greatly from the counseling we've received from Denise at FF.


StarStarStarStarNo Star My counselor has been great and understands the... —    (Patient since 2017)

My counselor has been great and understands the need for me to have scheduled appts even when I'm not in the midst of a crisis. My disorder can cause me to shift daily and it helps knowing that she will be there when I need her!