Family Eyecare Center - Dr Riggs
Dr. John Riggs
109 Reviews
All Excellent!! Eye test and glasses were perfect!!
Jan 1, 2022
A tribute for excellence in Optometric evaluation and advice from Dr. John Riggs, D.O at Family EyeCare Center in Carlsbad, CA.: My wife and I underwent the most extensive and thorough Optometric evaluation we have ever experienced. Our evaluations lasted over one hour per person and the detailed eye examination included cutting edge technologies hardly seen elsewhere. The examinations included the standard refraction machine together with detailed examination of the interior of the eyes including photographs of the retina, the optic nerve and the blood vessels, which may show the effects from systemic diseases, if present. Further the use the Adapt Dx Pro glaucoma detection machine (likely the only one of it's kind in SoCal) which could detect glaucoma, ( that causes irreversible blindness), even at the earliest stages when it is invisible to the examiner's eyes, was an extremely important component of an eye exam in those over the age of 65 years to identify Adult Macular Degeneration. We are grateful to Dr. Riggs for providing us this state of the art eye care. Lashman S. MD Augusta S. RNBS
Sep 20, 2021
Had a great time. The staff was kind and attentive!
Aug 13, 2021
Thank you for an excellent and very thorough eye exam. It is great to be helped by a professional team who cares about my eye health
May 22, 2021
Dr. Riggs is better than any optometrist I have ever been to. I'm talking 70 years
Mar 18, 2021
Pleasure to have great eye doctors
Jan 10, 2021
You always know you are going to have a comprehensive exam and genuine concern for your eye health with Dr. Riggs. He is a life-long learner, continually educating himself on the latest techniques. Have been going to him over 10 years!
Oct 18, 2020
You new office is beautiful and I always feel that I am receiving comprehensive, caring exams and treatment. I'm pleased to have been a patient for over 10 years!
Aug 29, 2020
Dr. Riggs has to be the best optometrist, very knowledgeable, detail oriented and thorough. His staff are charming and helpful.
Jul 15, 2020
thanks be safe good doctor i feel good my eyes are good
Jun 30, 2020
very professional and lots of experience thankyou
Jun 25, 2020
Most professional and knowledgeable staff I won’t go to anyone else!!
Jun 23, 2020
It was my first time visiting FAMILY EYE CENTER I was very pleased with my exam and the doctor being patient and not rushing And the woman in the front desk was very helpful and friendly
May 29, 2020
5-stars EASY. Dr Riggs provided the best eye examination I ever had. Careful and very thorough, Dr. Riggs explained each test and results making me feel comfortable about the procedures and provided clear understanding of my eye health. I highly recommend Dr. Riggs for eye health care.
Feb 11, 2020
Very thorough exam and really helpful office staff!
Jan 17, 2020
I call Dr. Riggs the last 20 years, "Dr. Thorough-good" He is a master.
Jan 16, 2020
My daughters first visit and it couldn’t have been better!
Oct 23, 2019
A very thorough Eye Exam with always great results. Contact Lens order went in right away. Also I was provide with sunglass protection for dilated pupils.
Sep 11, 2019
Always very professional and competent!!
Aug 10, 2019
Even though I am a MediCal patient, I felt that my exam was conducted respectfully and thoroughly. I had virtually no waiting to see Dr. Riggs who was careful and clear with his instructions and exam. The receptionist, Rebecca, was very friendly and helpful. Not all quality doctors will accept MediCal patients. I'm glad to have found Dr. Riggs' office.
Aug 7, 2019
Dr. Riggs is very thorough with the examination and explained everything very well. We have been going to Dr. Riggs for the last 8 years and we are very happy with the service. Will definitely recommend to friends and family.
Jul 14, 2019
I cannot say enough good things about Dr. Riggs and the staff at Family Eye Care! I've been coming here for the last 5 years and each and every time I am amazed by the quality of care and service I receive. Dr. Riggs is incredibly thorough and he and the staff really take the time to get to know you and what your needs are. You can stop reading reviews for other optometrists; THIS is the place you want to be!
Jun 10, 2019
5-Star professional service. Wouldn't trust the health of my eyes with anyone but Dr. Riggs.
Jun 5, 2019
Great practice; very "family-like" atmosphere. Doctor actually spends time with you and never makes you feel rushed. The staff are friendly and professional. Overall wonderful experience!
May 17, 2019
I am Thankful to Dr. Riggs. He is one of the Best.
Feb 21, 2019
I was visiting and forgot my contact lens! I called numerous places as no one was willing to help in any way. I randomly called family eye care center and they were happy o be of assistance If I lived in the area they would certainly be my first choice!.
Nov 22, 2018
Dr. Riggs is a great eye doctor, his examination includes all the necessary components. He answers all questions, he’s very patient, explains each exam in detail. I highly recommend Dr. Riggs for an eye exam.
Sep 12, 2018
I can always trust I will get a very comprehensive eye exam at Family Eye Care! The super convenient location is also a bonus.
Aug 24, 2018
Dr Riggs was very thorough with my eye exam. He explained the results of the examination and other tests/scans clearly. I have experienced a small degradation of vision in one eye due to a cataract which he recommended that we monitor regularly. He seems very knowledgeable and provides a comprehensive service. He spent more time with me than I had experienced with previous optometrists.
Jul 24, 2018
This is my second time at family eye are and I honestly have to say it is a A+ operation I had a eye exam which I thought was very thorough and well done. Everything was explained to me during the process I would highly recommend this location.
Jun 27, 2018
Very professional and thorough exam. Everyone is very friendly, professional, and helpful. I really like this place and have had great service!
Jun 10, 2018
The best personalized care ever.
May 25, 2018
The appointment happened in a timely manner. Dr. Riggs is thorough and informative. I love that he explains things as the examination is happening. I honestly look forward to my appointments here.
Apr 16, 2018
Great eye doc and front office! Very welcoming and the doc is very thorough and answers any questions you may have!!
Feb 16, 2018
Everyone was very friendly and helpful.
Feb 3, 2018
just had a very extensive eye exam with dr. riggs, having been mis-diagnosed with glaucoma about 7 years ago and am currently taking part in research studies at the Glaucoma Center in La Jolla, I feel the current research and up to date methods dr. riggs uses a great benefit to my on-going eye health! i have severe myopia and love his selection of glass frames and choices of lenses for the various uses i require: computer work, outdoor reading, and prescription sunglasses for sailing.
Feb 2, 2018
Dr Riggs and his staff are friendly and helpful. I don’t wait long at all. Dr Riggs is very accomadating and worked me in for an appt. I referred my husband to him and he was also very satisfied. I will definitely be sending others there! Thanks for your care.
Feb 1, 2018
Awful. Very bad costumer service from the doctor. I wouldn’t even recommend my enemy to go there.
Nov 27, 2017
The staff and Dr. Riggs are very courteous, careful and able to explain everything I needed to know during my visits. Dr. Riggs explained different types of treatment needed for me and we decided together what path to choose. Thank you
Nov 16, 2017
Very thorough examine and Dr. Riggs walks you through it.
Nov 10, 2017
Very friendly and helpful staff. Dr was amiable and very thorough. A great experience tainted slightly by the fact I was charged $85 for a contact lens exam, when I was under the impression that my $10 insurance co-pay was all I'd have to spend on the basic exams.
Aug 20, 2017
Best doctor and care ever. Best office staff ever. Thank you, Dr Riggs, for your thoroughness and attention to detail. Thank you, Mercedes, for your expert assistance and your eye for matching frames to patient.
Aug 12, 2017
I'll not be going back, the Dr. was rude, physically pushy and got upset when I told him I'd be picking up my prescription glasses elsewhere even though I told him that he still marched me up to the front desk and asked Mercedes to show me their glasses. They got my wife's glasses incorrect when she ordered her through them. He got upset with her when she requested they fix the order.
Jul 3, 2017
Very thorough exam and friendly staff.
Jun 28, 2017
Best eye exam and office ever! Doctor is so knowledgeable and nice too :)
Jun 21, 2017
Family Eye Center is a pleasure to work with. Very professional yet personable. I am very confident that I've received the best care available.
Jun 9, 2017
In my case, there was a foreign object in my eye. The professionalism of the Doctor was astounding. Not only did he address the issue, thru an extensive examination, he explained results of what he found and his recommendation to what needed to be done, educating me along the way and explaining the procedure and follow up to help with healing process.
May 29, 2017
Friendly and consistent service. I have never had to wait for my appointment. Support staff are professional. The services provided are comprehensive and thorough.
May 21, 2017
I heartily support the Family Eyecare center.
Apr 29, 2017
Dr. Riggs is excellent. Very thorough and kind.
Apr 19, 2017
Dr. Riggs was very thorough. I've been wearing glasses and seeing optometrists for 20 years and I always figured exams were a pretty standard procedure. Dr. Riggs performed tests that I had never had before and would not hesitate to re-do tests when he wasn't sure about the results. I will definitely be coming back as long as I still reside in the area.
Apr 14, 2017
I have had fabulous care at Family Eyecare Center from both Dr. Riggs and Mercedes the Optometric Assistant! I would highly recommend this practice to anyone! They also carry Flair frames which I love and have a hard time finding. The professionalism, patience and care they have shown is certainly 5 STAR!
Mar 15, 2017
Dr.Riggs is my Dr. for Many Years. I am so Satisfied to have him as my Doctor.
Mar 10, 2017
Dr. Riggs is the most professional, intelligent, resourceful individual I've met in a long time. How refreshing to meet an intellect who respects research and is committed to patient diagnosis excellence. Answered every question. Knew the answer to every question. Treated me like the person I am, not just a dollar sign walking in the office. He cares. He is very respected in the S.D. Medical Community and now by me. Sincerely, Robert Ballentine HHP
Mar 5, 2017
Great experience and very thorough! Would recommend to anyone looking for a great Doctor and friendly staff.
Mar 1, 2017
Whole team was awesome, I really liked the service, thank you.
Feb 8, 2017
Dr. Riggs is my normal doctor for my eyes. But this one time I had to go see him on an emergency case, my right eye was swollen, it was red, and severe pain. I have a rust ring on my cornea. He evaluated my eye and began to remove the rust ring. He did so into visits with no pain or suffering at all. My eye is back to normal within four weeks, that is the important thing. Dr. Riggs has always see me for the last 10 years or so he provides outstanding service, and his staff is very polite and provides good service also.
Sep 2, 2016
THE TEAM IS EXCELLENT. FIRST WORLD QUALITY SERVICES. DR. RIGGS, MERCEDES AND EVERYBODY TRULY CARE FOR YOUR HEALTH. THIS A FIVE STARS EXPERIENCE.
Aug 15, 2016
The quality of care detailed eye exam by Dr. Riggs is outstanding. The level of training and attention to detail of the staff is also exceptional. I would highly recommend Family Eyecare Center.
Apr 18, 2016
Dr. Riggs was extremely thorough - one of the best eye exams I've had in my 27 years. Mercedes, the front desk assistant, was very friendly and helpful! I would definitely recommend his office to future patients.
Apr 4, 2016
It was an excellent visit. Very satisfied.
Apr 2, 2016
Your Office Is always so polite to me,you do not need to make any changes.Jennifer
Mar 31, 2016
Everything was perfect very friendly, very professional I'll definitely tell my friends and family of my visit to your office
Mar 24, 2016
Dr. Riggs is one the Best Doctors I have ever known .He was my doctor for 19-20 years and alway he took a good care of my eyes. Thank U Dr.
Mar 11, 2016
good service thorough exam
Mar 3, 2016
Family eye care is awesome!!! I wouldn't change a thing.
Feb 20, 2016
All the texts and emails I receive from you address me as Ahh' -ged (not Mr. Ahh' -ged). My last name is Agid. I know it's the phonetic spelling of my name and that the system is automated. It doesn't bother me, but I think you should know about this.
Feb 12, 2016
I made a last minute appointment and I was accommodated that day. The staff out very cheerful and have a great attitude.
Jan 30, 2016
Great experience. Dr. Riggs is very professional and very very very nice!!
Jan 18, 2016
Excellent job by Mercedes and the Doc. Love you guys. Nick
Jan 15, 2016
Excellent doctor and great friendly staff. I felt well taken care of.
Jan 13, 2016
Dr. Riggs is excellent and the staff is friendly, knowledgeable....I had a very positive experience. Mercedes helped me pick glasses out that fit my face and they are stylish too! Love my Fendi's! :)
Dec 14, 2015
I have been to many doctors and I think Dr. Riggs is an excellent, knowledgeable and caring Optometrist. He is very patient and polite. I wish him the best of luck.
Dec 9, 2015
I have been to many doctors and I think Dr. Riggs is an excellent, knowledgeable and caring Optometrist. He is very patient and polite. I wish him the best of luck.
Dec 9, 2015
My appointment went very well. The staff was very helpful and friendly. I would recommend highly Dr. Riggs. He answers all questions with understanding and patience.
Nov 28, 2015
Doctor doesn't speak much, and doesn't wait for you to ask questions to your satisfaction. He answers a few then leaves the room. He may well understand what he's talking about but as a customer you should wait and see if all is understood or we have any other quetions. Will not come back , sent home almost blind. Drove home while everything was blurry he could have said bring someone with prior to appt. you so your safe and other people on road too. I still have many questions probably will go to another optometrist redo eye exam so I have a better understanding. Soooo not happy
Nov 13, 2015
Dr Riggs is by far the most qualified and professional eye doctor.....I have been going to him for 7 years and would recommend him to anybody.
Nov 9, 2015
Dr. Riggs is always very thorough and reasonable. He is approachable and friendly and has a nice staff.
Nov 2, 2015
very comprehensive professional service
Oct 16, 2015
Great visit. Thanks for all your help.
Oct 11, 2015
I love everyone there they always do a great job
Oct 7, 2015
I especially enjoyed Dr. Riggs' movie selections to take your mind off the exam. And all the staff - Kristen & Mercedes - were incredibly kind and warm. Thanks so much!
Oct 5, 2015
The staff was amazing they got me in asap. The Dr was great they gave up their lunch hr just to help me as I was out of state. I would say they are better than my Dr in az. Thanks again. Sue Ellis
Sep 29, 2015
Friendly and knowledgable staff. Would recommend Dr. Riggs office to anyone. PS.. They play videos for you during the exam :)
Sep 23, 2015
An excellent experience, as always.
Aug 29, 2015
The staff and doctor were very friendly and accommodating. I would recommend.
Jun 26, 2015
You are the most thorough eye doc I've ever had. So glad I found you!
Jun 21, 2015
I lik e to feel comfortable when doctor is seeing me,more friendly. The front lady very very nice!
Jun 19, 2015
Dr. Riggs and his staff are wonderful. I've been a patient for years and appreciate their fine care.
Jun 19, 2015
I am very pleased with the high level of competence, punctuality, and friendliness of Dr. Riggs and his entire staff. I hadn't been able to see any eyecare professionals for several years prior to my visit and I am much relieved to know my vision health is in good hands!
Jun 17, 2015
Dr. Riggs and his team are very great Team, which very professional to took very good care of me. I felt "how wonderful to have Dr. Riggs" as Family Eye care. T THANK YOU. Yong Fenlon I felt "how wonderful to have Dr. Riggs" as Family Eye care. THANK YOU. Yong Fenlon
May 22, 2015
This item also appears in the Review Title and again in the review. The form needs to be fixed.
May 7, 2015
You and your staff provided great service! The exam was well conducted. It was a pleasure to run into a fellow Hutch boy in Carlsbad
May 7, 2015
Dr. Riggs performed an excellent eye exam to me. However, I wished that he took the time to talk to me; regarding in what condition he found my eyes, if he had to increase my lenses prescription and why. Perhaps, a better communication between the doctor and the patient.
Apr 29, 2015
Dr. Riggs and his staff are very professional and friendly. Been going to Family Eye Center for years and have never been disappointed.
Apr 27, 2015
Always excellent and very thorough care.
Apr 25, 2015
I appreciate Dr Riggs thoroughnes. The staff, especially Mercedes, are great. These are the reasons I referred my son, Aaron Crispino, last year!
Apr 22, 2015
The only thing that was confusing was that on the phone I was told the cost would be $136 and I knew I would be paying out of pocket. When I got to the exam, the cost was changed to $170 and I wasn't expecting that. I am not sure why there were 2 different quotes.
Mar 29, 2015
I don't typically give much thought to who I go to for an eye exam. Glad I stumbled upon Dr. Riggs. He is as well-read, knowledgeable and current an ophthalmologist as you can find in North County. I can't remember having as thorough and informative an exam, and he is a true gentleman.
Mar 29, 2015
Excellent Doctor and staff. They are first rate to me.
Mar 28, 2015
Friendly staff and good exam
Mar 25, 2015
Through exam and friendly staff
Mar 25, 2015
Very happy and a thorough exam
Mar 25, 2015
Everything was Excellent!
Mar 23, 2015
We loved the front office staff and assistant. The doctor was very quiet and sometimes hard to hear clearly. He then seemed a bit impatient when we did not hear exactly what he said. He asked my daughter to read something but she didn't hear him. Then he said, "Hello?", like why aren't you doing what I asked?! Another time she AGAIN didn't hear him because of his quiet, unclear speech and he repeated, "Read!". It made us both feel a little uncomfortable. It was surprising because the office even played Christian music and Veggie Tales. I thought about calling afterwards. I'm glad you sent this survey.
Mar 12, 2015
He is my DR. for many years and I hope for many years ahead . Thanks Dr. Riggs
Mar 6, 2015
Dr. Riggs and his staff are friendly and professional at all times. Dr. Riggs is extremely thorough in his care of my eyes. His examination goes far beyond just getting a refraction. I completely trust his evaluation of my eye health.
Mar 5, 2015
Dr. Riggs discovered something in my vision that no other optometrist had caught for the 15+ years I have been wearing glasses and contacts. His prescription has improved my vision immensely and I am so happy with the results! Haley
Mar 5, 2015