Reviews

The care and professionalism that this office uses is bar-none. They truly are the best. I have tried other places, but came back here because the doctors and staff know their stuff.

Jan 18, 2022

very very good people very helpful and very nice

Jan 17, 2022

As always top professional care with courteous and friendly service. Michelle is a winner!!!

Dec 30, 2021

Very helpful assessment of my ever-changing eye sight. The new prescription is a big improvement.

Dec 16, 2021

Very satisfactory exam and good feeling being in your office again.

Nov 22, 2021

The team is very well organized and helpful. I love my new contacts!

Oct 28, 2021

Very professional services with care to my needs. I am happy to recommend them to you.

Oct 8, 2021

I thought my might have a detached retina and needed to be seen quickly for the possible condition. When I called for an appointment, they offered to schedule me within an hour of when I called them! At the time, I was out of town and not returning until the next day. I ended up being scheduled early the next morning after I was back in town. I really appreciated their flexibility and willingness to work with me to get me in for an exam as quickly as possible for what could have been a very dangerous condition. Fortunately, for me, the exam showed there was no damage to my retina so a good experience all-around!

Oct 1, 2021

Everyone was very nice and helpful. All my questions were answered and all my prescription documents that I requested were easily shared with me. There was no pressure to make any purchase after my exam.

Sep 30, 2021

Excellent experience and care

Sep 24, 2021

Great service and very attentive Dr. And staff!

Sep 23, 2021

Always enjoy my visits at the clinic. Have been seeing Dr Anderson for many, many years...have never been dissatisfied. The staff is always pleasant, knowledgeable and most accommodating when I've had to be worked into the schedule because of a medical issue. I am thoroughly happy and have recommended the clinic to others.

Sep 16, 2021

The employees at Family Eye Clinic are very kind and friendly-----special kudos to Michele

Sep 2, 2021

Always a comfortable, satisfying visit. Thank you

Aug 31, 2021

Excellent care and great staff! Doctor Anderson is the best!

Aug 18, 2021

Dr Anderson and his staff are the best!

Aug 5, 2021

The staff here are always very friendly and knowledgeable. Dr. Ruhland was very thorough with my eye exam and took the time to address any concerns I had. Would definitely recommend this clinic.

Jul 30, 2021

Best eye exam I have ever had. Very though, professional, excellent communications. The doctor was first class.

Jul 30, 2021

Staff is always friendly and helpful. Doctor is knowledgeable, professional and answers all my questions. I really like this place!

Jul 13, 2021

Could have had better options for frames was willing to pay more like at Pearl Vission only complaint.

Jun 4, 2021

This is the only eye clinic I will visit. I appreciate the staff, there’s always a pleasant atmosphere, and most importantly, my prescription is spot on!

May 27, 2021

Very helpful staff and Dr. Anderson is wonderful! ☺️

May 18, 2021

Good doctors, and ease of scheduling

Apr 14, 2021

The service was good, and the doctor seemed very professional.

Apr 9, 2021

Very satisfied with how they helped us get our eye exams done and in ordering our glasses.

Apr 8, 2021

This was my first visit and I was very pleased with the customer service, and friendly and knowledgeable employees.

Apr 7, 2021

From the minute you walk in the girls at the front desk greet and welcome you and you instantly feel you are in a comfortable, caring office. Dr. Anderson is always prompt, caring, efficient, informative with all my issues. I always recommend Family Eye Clinic to everyone.

Mar 25, 2021

The doctor was very knowledgeable and professional as always

Mar 24, 2021

Everyone is very friendly there and the service is great !

Mar 5, 2021

My family and I have used Family Eye Clinic for over 20 years. We have never been disappointed.

Feb 25, 2021

I have been coming here since I was in elementary school and just recently returned as an adult and Family Eye Clinic did an excellent job at providing a personal and warm atmosphere with knowledgeable technicians and doctors. Highly recommend.

Feb 16, 2021

As we have always been so very pleased with Family Eye Clinic we have also recommended your wonderful clinic to family and friends alike. Dr. Anderson is the best and his staff also. Everyone friendly, helpful and eager to make the visit a great experience. Thank you one and all.

Feb 4, 2021

Loved my visit, thanks for everything!

Jan 21, 2021

Always a good exam experience. Trusted and caring people

Jan 12, 2021

I had a very relaxed and thorough eye exam! Very friendly staff!

Oct 30, 2020

A job well done by everyone!

Oct 20, 2020

I noticed in first exam room the hand mirror looked dirty. It might have been the cleaning fluid, but hadn’t been wiped clean. Also a client was trying on glasses and after she tried on 6-7 glass frames was finally asked not to place directly back on holder. Many were not properly cleaned. Seems very unsafe.

Oct 11, 2020

Everyone wore masks & wiped everything down after use, so I felt very comfortable. The ladies at the front desk were laughing & friendly & helpful which impacted me bc I haven’t heard much laughter during this covid time. Dr Anderson was great as always.

Oct 1, 2020

I had a great visit. I was give interesting information about my eyes. I missed my first appointment and they rescheduled me for the following week

Sep 17, 2020

Everything was great. The only thing I have to say is: My appointment was at 11:30 AM and didn't get done until 1:00 PM. I feel this is way to long for an eye appointment.

Sep 9, 2020

The entire staff along with Dr Anderson are very kind and friendly also very knowledgeable in the work they are doing.

Aug 27, 2020

Top notch clinic. It was my first eye exam so I was a little apprehensive. Everything was explained to me and the staff was great!

Aug 14, 2020

Dr Anderson and his staff are THE BEST! They are genuinely kind, patient, and completely professional at all times. Dr Anderson is the most knowledgeable and thorough eye doctor I have ever seen and I would not go anywhere else!

Aug 11, 2020

I've gone to your clinic for many years. My complaint is "why do eyeglasses have to cost so much?" Even with your 25% sale, it's over $700. I know of other places that would cost far less.

Aug 11, 2020

Completely satisfied with service and product! Would highly recommend!

Jul 30, 2020

Friendly team who have great customer service skills! They took the time to make sure I understood the next steps to resolve my vision issues. Thank you for working me into the schedule and making me feel comfortable during a scary situation!

Jul 22, 2020

I like the friendly and helpful staff, they're always quick to greet me.

Jul 9, 2020

Very clean and comfortable clinic, and the staff is very friendly and knowledgeable!

Jul 7, 2020

I saw Dr. Anderson and as usual his services were impeccable. The office staff was very professional and friendly. Always feel welcome. Keep up the good work.

Jun 25, 2020

Everyone was great! Danelle was very helpful.

Jun 10, 2020

The team are great and the team look after you well.

Jun 8, 2020

I went to this clinic after they had reopened during the Covid 19 shut down. I spoke to them on the phone before I made an appointment to make sure that they were taking precautions. They assured me that they were. When I arrived, neither of the front desk people were wearing masks. One of them did my initial testing with no mask while I had to sit 3 feet away from Her! The optometrist did a minimal job at best of disinfecting the machine that I had to put my head into. I asked for another alcohol swab to finish the job myself. I will never go back here.

May 3, 2020

The customer service was very welcoming and helpful from the start. Also, given our current health situation, I felt safe the entire time and was ensured commonly touched surfaces were often sanitized. My eye exam was thorough and comprehensive. I would highly recommend their eye services!

Apr 17, 2020

The overall process/experience was very smooth; from the front desk through the doctor's visit. Good and knowledgeable staff and doctor. Thanks

Mar 4, 2020

Love this office and their wonderful staff !! Dr. Anderson is the best and always takes great care of my family!

Jan 30, 2020

I had good service and experience. I was seen immediately. Office personnel was professional and thorough. Dr Rodda gave a thorough exam and explained everything in detail. I received good care and am very happy with my visit.

Jan 17, 2020

Very satisfied with your entire staff and facility. See you next year.

Jan 14, 2020

I really enjoyed my visit with Dr. Rob.

Dec 11, 2019

All is good! I believe my eyes are being monitored very well.

Dec 6, 2019

My eye appointment was handled professionally, from the office sign in until signing out.

Dec 4, 2019

Had a lovely time there yesterday..😍

Nov 21, 2019

Thorough exam. Friendly staff.

Sep 27, 2019

Awesome service! Got me in right away. I feel much better

Aug 13, 2019

I have been visiting this clinic for years and have always been greeted by Gloria and Dr. Anderson. The staff is very professional and it is a very nice environment. Always so helpful and give full details on the health of my eyes. Thank you!

Jul 26, 2019

I enjoyed my first visit at the Eden prairie location. The staff were very welcoming and helpful with my eye care.

Jul 12, 2019

As always I had a great experience at the eye doctor!

Jun 18, 2019

Everything went fine as usual!

Jun 12, 2019

Great staff and Optometrist. The staff were friendly and clearly explained the insurance coverage's and co-pays. The reminder emails and text messages were very helpful. Dr. Strang is very competent and considerate.

Apr 22, 2019

Everything went well with no hitches.

Apr 5, 2019

Dr. Strang was awesome. She took the time to explain aspects of my eye health. I did not feel rushed and will definitely see her again when needed.

Apr 3, 2019

I have been going to Family Eye Clinic for years. Always been happy with the service I have received. Would be REALLY nice to have the office open one Saturday morning a month for emergencies as I now live more than a half hour away but still continue to come to the Eden Prairie clinic.

Feb 6, 2019

The staff is very friendly. They are very good at what they do and it was pain free. The appointment didn't take long.

Nov 15, 2018

Friendly staff, always a pleasure going in for routine eye exams!

Nov 13, 2018

Excellent service and a reassuring exam.

Oct 26, 2018

I really appreciate the fact that reminders to make an appointments are sent and that the appointment itself was quick and friendly.

Oct 4, 2018

Absolutely LOVE Dr. Strang. She was fantastic and so knowledgeable with my eye exam. Provided me with new information I had not known despite me having glasses or contacts for 25 years. Everyone who works there is so friendly and helpful. Will absolutely be back to see her again.

Oct 3, 2018

I've been wearing glasses for 60+ years and Dr. Lannom is by far the best eye Doc I've had. He takes the time to explain stuff in terms I can understand and is genuinely concerned about my long term eye health.

Sep 21, 2018

Dr Strang was friendly, knowledgeable and thorough in her examination. The best eye appointment I’ve ever had.

Sep 18, 2018

Great service - extremely nice staff!

Sep 17, 2018

Best care I’ve ever received and I’ve been wearing glasses and contacts for 20 years

Sep 7, 2018

I truly felt listened to. I was treated as an individual and not forced into a cookie-cutter situation. It was a pleasant experience. Thank you!

Aug 24, 2018

Have been going to Family Eye Clinic for 15 years always pleased with everyone

Aug 8, 2018

I have been coming here for several years now and I have never had a bad experience. I am always greeted promptly when I walk in the door, and the staff has always been respectful. They are professional, courteous and want to make sure you have a pleasant experience. The doctor always answers any questions I may have, and I don't feel pressured to have tests performed that aren't warranted.

Jul 31, 2018

I'm always amazed how quickly and seemingly easy the exact prescription is determined for me. Really does seem almost magical.

Jul 13, 2018

Excellent. Thorough, professional and helpful. Much appreciated.

Jun 19, 2018

It was absolutely fantastic and thorough as I have come to expect. I just never worry about a bad experience as I never have had one with Dr. Anderson and staff. Jim

Jun 19, 2018

Office visits at Family Eye Clinic are always a pleasure. The staff is friendly and efficient, Dr. Lannom is very thorough and always explains what is going on with my eyes. I can't imagine a better experience from a check-up.

Jun 13, 2018

The last 2 pair of eyeglasses I bought from Family Eye Clinic EP did not fit. The most recent pair of eyeglasses were picked up earlier this week. Also I was told my sunglasses were too old for me to be able to put new lenses in them. The pair of glasses I bought previous (2015 or 2016) did not fit either. Saw three different people in the Eden Prairie office. No one fit them. All 3 people seemed bored. Took my eye glasses to Health Partners, as that's where my husband goes and he is always pleased. Health Partners fit my glasses (from 2015 or 2016) and they were great. By the way, the bows were not even curved around my ears last time. The bows stuck straight out through my hair and that's after I saw three people to get the glasses to fit me. Health Partners did fix that also. Just came back from my eye doctor's office. LeeAnn helped to fit them better, but she even said she couldn't fix how the left bow is bending down so much. Health Partners told me this morning that he could try to fix them but they might break, and they are not liable. That I should go back to my eye doctor and find a person of authority who would know how to fix them. LeeAnn decided I need new frames and ordered them. Also, she said they were not sitting level on my face (which I knew). While I waited, the gal that waited on me the other day said new frames won't help and that the bow will have to be bent on the new frames also. I feel she just doesn't know better. Having said that, she told me she has worked there for 5 years.

May 17, 2018

Better than Park Nicollet

Apr 11, 2018

Very helpfull with choosing frames.

Apr 6, 2018

I have been seeing Dr. Anderson for rougly 20 years and have never been disappointed. He is very thorough and knowledgeable. I would not even consider changing my eye care requirements to another Optometrist.

Mar 29, 2018

I rate the Family Eye Clinic with five stars. I receive answers to all my questions about my eyesight and information that helps me to make a decision about my eyes. Thanks

Mar 26, 2018

Very satisfied with the exam.

Mar 21, 2018

I was disappointed with eyeglass selection. I had planned to buy new ones, but couldn't find anything I wanted. Most glasses were plastic, dark, heavy frames. I wanted something lighter.

Mar 13, 2018

I travel from downtown Minneapolis to Eden Prairie because of the great service from the staff and the attentiveness from the Dr. Before finding this practice i saw other doctors that were downtown and the service does not compare to the lovely staff at Family Eye Clinic.

Mar 12, 2018

Total trust in Dr. Anderson. He is the best!

Mar 12, 2018

Outstanding team - great experience

Mar 9, 2018

Everyone was very pleasant, helpful, and optimistic.

Mar 6, 2018

Great place. Great service.

Feb 28, 2018

I have been coming to Family Eye Clinic since moving to Eden Prairie 25+ years ago. Dr. Lannom is professional, knowledgeable, and like a friend to me. The staff there is great as well, many of them knowing me by name. I would recommend them highly.

Feb 21, 2018

Always on time, friendly, thorough, great location.

Feb 9, 2018

I was very pleasantly surprised with the knowledge of all staff members! I had interactions with all staff members at different times and each one had an answer to any question that came up. That was a great surprise that they al knew what to do/say. I told the Dr. (Blaschke <—spelling?) that I was surprised by the knowledge of the main office staff and he could do nothing but agree. All that, along with the promotion of buy new lenses, get free frames (AWESOME!!!) combine to make me very pleased with my visit. I will definitely be back next year to Family Eye Clinic-EP for my annual eye exam!

Dec 25, 2017

I felt my vision was completely evaluated.

Dec 5, 2017

Great service with knowledgeable expertise.

Dec 1, 2017

I was delighted with the thorough eye exam and help in selecting frames and lenses that worked with my insurance plan. Super attentive front desk staff. I will return. As a new patient, I am very pleased with Family Eye!

Nov 8, 2017

Eye pain. I woke up with eye pain one morning that did not get better and so decided to have it looked at. They were able to get me in to see the doctor promptly that day. I had scratched my cornea.

Nov 3, 2017

Courteous staff and timely appt.

Oct 26, 2017

Dana came in with special needs, making the process of getting an eye exam challenging. Everyone of the staff members, as well as Dr. Anderson made us feel welcome. They took their time to work thru the difficulties, and provided us with a worthwhile evaluation. Great job!

Oct 26, 2017

I have been seeing Dr. Anderson at this clinic since the early 90's. He and his staff are efficient, professional and thorough. I enjoy seeing Gloria and all the staff. They are friendly and very welcoming.

Oct 26, 2017

Everyone at Eden Prairie Family Eye Clinic has always been so helpful and friendly. I've been going there for a few years now and have never had a bad experience.

Oct 12, 2017

It was very thorough and informative

Oct 6, 2017

The provider and front desk staff at this clinic was one of the friendliest I've ever experienced. The physician was kind and thorough, and I did not feel rushed to leave. Very much appreciated the care I received.

Sep 15, 2017

I have been satisfied with my experiences with your practice. I feel like I am taking better care of my eyes for the first time in a while,

Sep 13, 2017

Office staff was friendly, welcoming and efficient. No wait time. And I was in and out quickly.

Aug 27, 2017

Excellent service. Explain all of the issues in a way you can understand them. Have all the necessary equipment to fully determine the condition of your eyes and sight. Truely want to help you with your vision.

Aug 24, 2017

Everyone who works here is super nice and make you feel welcome from the moment you enter. They are all the BEST!!! I would recommend them to everyone and anyone!!!

Aug 3, 2017

I have consistently found the Family Eye staff very friendly, professional and thorough in addressing my eye care needs, whether it be glasses or contacts. Thank you for being my "go to" for all my eye care needs.

Jul 31, 2017

Staff is very friendly and helpful. I enjoy coming in for my annual check up.

Jul 27, 2017

Everyone who works in the clinic is ALWAYS very helpful and knowledgeable. I know that I will receive great service and followup. Plus, they are always in tuned to my insurance which is also very helpful.

Jul 21, 2017

Always great to meet with Dr. Anderson

Jul 18, 2017

Everyone was very friendly and professional

Jun 18, 2017

Our family has been going to Family Eye Clinic for almost 30 years. We are very pleased with the visioncare we receive from Dr. Anderson.

Jun 12, 2017

I always get the best care there

Jun 9, 2017

Excellent eye exam. I am very satisfied with the conclusions that Dr. Anderson helped me to reach.. I will be back next year!

May 25, 2017

Staff and doctors are extremely helpful, professional and knowledgeable. They explain all procedures and what each test is for. Additionally, the consultation with the Optometrist has never felt rushed, and has always been educational.

May 18, 2017

Wonderful experience! Friendly staff, very knowledgeable doctor who found a perfect contact lens for me. I've found my new eye clinic!

May 12, 2017

My eye exam was extremely thorough. Dr. Anderson is a good listener and explained the changes in my eyes so I understood. I will definitely continue to see him.

May 10, 2017

Very friendly reception area, answered all my questions and the reception area was nice as well. I've always been very impressed with Dr Anderson!

May 5, 2017

I was early and greated happily by both receptionists. My appointment was initiated on time. Dr. Lannon was very helpful in explaining what was going on with my swollen eye - stye he assessed. He provided good insight into the issue, didn't push a prescription but a home remedy which made total sense. Dr. Lannon talks alot with all sentences ending in a higher pitched voice. I overlook this cuz I believe he does a good job.

May 5, 2017

Nice neighborhood clinic with great people and a good selection of frames in a wide variety of styles and price ranges...

Apr 27, 2017

Dr Lannom is the best. Always explains stuff in terms that are easy to understand.

Apr 21, 2017

I would defiantly recommend Family eye clinic in Eden Prairie to my family and friends The staff and Dr Anderson are wonderful Their selection of glasses is awesome. I have purchased all my glasses thru Family eye clinic

Mar 16, 2017

Family Eye Clinic Lives Up to Their Name

Mar 1, 2017

I went to Family Eye Clinic for Ortho-K lenses, I am thrilled with my vision and the process. The first pair of lenses did the trick and i'm able to see distance and read without glasses.

Feb 24, 2017

Very comprehensive eval and service. Everyone is always helpful and kind.

Feb 16, 2017

I would recommend Family Eye Clinic as a great place for an exam. Doctor Anderson was very good and explained the process very well. Staff were all very friendly and polite.

Feb 16, 2017

Excellent service and staff as always. We have been going to Dr. Lannom for many years. We moved over 60 miles away 15 years ago and gladly drive that far to go here. Have the utmost confidence in his abilities to care for my eyes. I also get my eye wear there and have gone through a lot of glasses (and contacts) over the years and never had a bad experience. The staff always makes sure the glasses fit and the lenses are ordered correctly to work.

Feb 15, 2017

Location is fantastically convenient for me. Love that they accept my vision plan and the office staff is incredibly helpful.

Feb 2, 2017

Staff at clinic are always friendly, helpful, and professional. D4. Anderson is always prompt and he takes time to explain his findings.

Feb 1, 2017

Efficient, friendly and great people.. Highly recommend.

Jan 6, 2017

Friendly staff and knowledgable and capable professionals

Jan 5, 2017

Very impressed with service and the staff.

Jan 5, 2017

The Family Eye Clinic came recommended by a coworker of mine, so I decided to drop in, hoping to find a pair of glasses. The staff was welcoming and I found exactly what I was looking for. They worked me in for an appointment the same day and Dr. Lannom was fantastic! I learned a lot about my eyes, he answered any questions that I had, and made the appointment enjoyable. I will certainly pass this recommendation on and I'm happy that I found a regular eye doctor!

Dec 30, 2016

Highly recommend this location. Staff is very friendly and knowledgeable.

Dec 29, 2016

Dr. Anderson is great. Very thorough and explains all results of his testing in detail.

Dec 26, 2016

I was asked to arrive 10 minutes early to complete the paperwork. I was early and you were very efficient to check me. Kept everything moving along.

Dec 7, 2016

This was my second time at this location and the staff was super friendly. Even though my wait was longer than I had hoped, they apologized and provided a gift card for coffee - which was unexpected and a nice gesture. The appt itself was nice, and the doc was engaging and answered my questions. The only thing I would recommend would have been to leave with some sort of 'results' from the tests I did. I plan to go back in the future.

Nov 30, 2016

Staff and doctor were wonderful!

Nov 27, 2016

Service was mostly typically of past visits. Only one problem, I sat and waiting nearly 20 minutes between doing the eye tests and then being examined by the doctor. This is not typical of their service.

Nov 24, 2016

Most people dread going to the doctor, eye doctor, dentist, etc. But coming to Eden Prairie Family Eye Clinic is actually enjoyable. From the minute your greeted, through the preliminary testing and the visit with the eye doctor your met with friendly and knowledgeable professionals. I will never go anywhere else!

Nov 18, 2016

I have been visiting this clinic for may years and find that the staff are very professional and warm. Very efficient and I never wait long to get in to see Dr Anderson.

Nov 18, 2016

I have been going to Dr. Anderson since I was young and have no complaints! He is always timely, professional and kind. Even after I moved cities, I still prefer to go to him!

Nov 15, 2016

Doctor did not address my concern. The issue continues and is getting worse.

Nov 9, 2016

Professional, competent, thorough and courteous customer service provided.

Oct 26, 2016

My visit to Family eye care was fantastic! The staff was very kind and helpful. Dr. Lannom was very thorough and informative! I highly recommend Family eye clinic!

Oct 14, 2016

Doc and the office staff do a fantastic job and do it quickly.

Oct 9, 2016

In for my annual eye exam. Always very professional. Staff was attentive, Doctor was great explaining everything and no "hard push" to buy other things. Thank you.

Oct 6, 2016

Excellent service as always.

Oct 5, 2016

Joe martin...everything about the visit was great . 5 stars

Sep 23, 2016

Always pleasant and friendly.

Sep 14, 2016

The professional, friendly service I receive at Family Eye Clinic is what keeps me coming back.

Sep 13, 2016

My third annual visit was expeditious and thorough

Sep 12, 2016

I was disappointed I was not given paperwork in order for me to put a glare screen on our vehicle. It is up to the discretion of the doctor. Having said that, only two states require this paperwork. Please let me know if this is common practice at your other offices as well.

Sep 9, 2016

Always friendly and professional staff and doctors.

Aug 30, 2016

every one is very nice and professional

Aug 18, 2016

Dr. Lanham was exceptional! He was very thorough and informative and very interesting!

Jul 20, 2016

Awesome experience once again!

Jun 9, 2016

Always a pleasant experience and very friendly staff.

May 24, 2016

Visiting Doc for Eye Exam for both me and my wife.

May 16, 2016

The whole process was very smooth. Not overbooked and very minimal waiting.

May 4, 2016

You all take very good care of me . Thank You !

May 4, 2016

The staff is always so helpful and friendly! Went in for exam and walked out with 2 pairs of glasses with their help! Great at determine what style looks good and what is trending!

May 3, 2016

Every thing and everyone was very professional and kind.

Apr 28, 2016

Everyone was very professional and very helpful starting from when I entered your establishment. Dr. Lannom explained everything so any layman would know what was being done with any background explanation. Danielle was very helpful in tracking down a solution when the pharmacy was out of one of the two prescriptions Dr. Lannom had for me. She made several phone calls explaining what progress she was making.

Apr 23, 2016

FEC is amazing. Everyone there is always so polite and accommodating. They are knowledgeable about the subject matter and were very helpful with all of my questions. Highly recommended!

Apr 21, 2016

We have always been extremely satisfied with the service and the eyewear from your office.

Mar 31, 2016

I experienced nothing but a very warm reception from everyone at Eden Prairie Family Eye Clinic!

Mar 28, 2016

Family Eye Clinic has some of the nicest, most professional people around. They explain things beautifully and fully, and take time with every patient. They do their best to get you in right away when you have an issue, and run their practice on time so you don't have to wait excessively. I recommend them to all of my friends and family.

Mar 23, 2016

This was the first time that the staff went above & beyond to check if my insurance covered my visit - thank you!

Mar 23, 2016

I was very thankful to the two people that helped me pick out glasses as I do not enjoy this task.

Mar 16, 2016

I thought the frame selection was very limited.

Mar 12, 2016

Doctor and the staff are professional , friendly and helpful.

Mar 9, 2016

It's really too early for me to take this. Plus I don't have other clinics to compare you to. Doc and staff are friendly and patient

Mar 9, 2016

Helpful staff and Dr. Anderson is very experienced.

Mar 6, 2016

No one at your clinic ever introduced themselves. Not the woman doing the initial assessment, nor the optometrist. There was little explanation given prior to tests being administered. Even transitions from room to room occurred with no communication. My husband was seen earlier in the day and independently expressed the same observations.

Mar 2, 2016

I am impressed compare to the previous shop. Excellent service and friendly.

Feb 26, 2016

5 stars, he's a good friend Doctor!

Feb 24, 2016

Doctor is amazing desk lady not so much...

Feb 16, 2016

I had a great experience - the staff has always been very welcoming, friendly, and patient when I have been there.

Feb 3, 2016

Dr. Blashke is the best! He thoroughly explains every part of the exam, and is incredibly kind and pleasant.

Jan 27, 2016

Danielle is very knowledgeable with the eye exam and helpful in picking out the right frames. Very friendly too. She deserves a nice raise! :-)

Jan 23, 2016

I actually already have recommended others to you! I've come to you for many years, at both Eden Prairie and Wayzata, because of my satisfaction.

Jan 22, 2016

Your receptionist, Diane is always welcoming and hospitable.

Jan 21, 2016

I was kept waiting for quite a while so the added Caribou Coffee gift card was a great gesture.

Jan 19, 2016

Love Family Eye Clinic. Everyone is very friendly and knowledgable. Great experience

Jan 15, 2016

I just don't refer people to things often (why I put 'somewhat likely' in regards to #6), my visit was very pleasant though, and I was taken care of quickly and thoroughly!

Jan 8, 2016

Staff was helpful while making a decision on new frames and providing opions on styles, etc...

Dec 30, 2015

It would have been nice to know what the cost of the contact exam was before I decided to get them. I was quite surprised at the cost of the exam.

Dec 14, 2015

The young woman who helped me pick out my frame was very helpful. I needed a good fit for my face and progressive lens. I am so appreciative of the time and attention! Thanks

Dec 14, 2015

Dr Anderson is very professional and provides easy to understand eye health information.

Dec 10, 2015

I have been visiting this establishment for many years. I know Gloria, Dr. Anderson and many of the staff. It is very comfortable and I always feel that they are giving me the best treatment.

Dec 8, 2015

Have been a patient here for 15 years. Nothing but positive experiences each time.

Dec 4, 2015

I love coming in here for my eyes. All are so helpful and friendly!

Dec 3, 2015

Everyone in the office was friendly and helpful and took time to explain the various tests. Well done!

Nov 19, 2015

Excellent service .. .thank you.

Nov 18, 2015

I've never worn glasses or contacts so it was all new to me. Can you email me the results of my tests - prescription/eye test results?

Nov 12, 2015

Everyone was a joy to work with. You have a great staff. See you soon to pick up my new glasses.

Nov 11, 2015

They were able to get me in quickly to check the new floater in my eye. The doctor was very thorough and gave me a strong sense of confidence that he was experienced and knew what he was doing.

Nov 4, 2015

I would like to be able to order sports glasses, safety glasses through your office.

Nov 4, 2015

Thanks for the great service!

Oct 27, 2015

Honestly do not have frame of reference on pricing.

Oct 27, 2015

When I viewed the chart after the doctor set the lens to my current prescription, it was very blurry. Yet, when I looked at it with my right eye with my glasses on, it looked a little blurry. Concerned the initial setting was incorrect. Screw came out of my sun glasses on the right side after technician replaced the screw on the left side. Will bring in when I return on my next appoint.

Oct 17, 2015

I was told my meeting was at 8.30am and was informed to come early. But I had to wait until 9am for my appointment because a last minute client had to be squeezed in. I would have appreciate if the clinic was to informed me about this individual's taking over my 8.30am slot so I can plan accordingly. I didn't mind that my meeting got pushed back, I just didn't appreciate having to wait.

Oct 7, 2015

Doctor forgot to look in my eyes and examine me. Other than that, it was okay. Given my schedule it's a bit of a pain.

Sep 26, 2015

Satisfied, just need my receipt for my appointment and contacts and I'll be very satisfied.

Sep 24, 2015

I was warmly greeted when I arrived at my appointment they found for me as an emergency! That's huge as the first impression! It was a very friendly office, doctor and team..thank you!

Sep 12, 2015

Thank you for your attention to Carsen's needs. I would appreciate advance notice if you are running behind on appoinment times. Waiting 40 minutes in the lobby with a 6 year old is not ideal.

Sep 11, 2015

I appreciate the patience and friendliness of the staff. Everyone was very helpful and I never felt rushed. Doctor Anderson gave my eyes a thorough exam and really listened to and addressed my vision concerns.

Sep 10, 2015

I would like the technician to explain more what the tests are for and why.

Aug 27, 2015

Family Eye Clinic did a fine job. They were professional and attentive to my needs. Thank you.

Aug 26, 2015

Great place; convenient; friendly knowledgeable staff

Aug 25, 2015

I will be in to order new lenses.

Aug 13, 2015

The frame selection was very mediocre. Not bad, just very generic.

Aug 6, 2015

I would like more choices in less expensive eyewear

Jul 29, 2015

I love your staff and Dr. Anderson

Jul 21, 2015

Doctor was knowledgeable but not exactly attentive or considerate when I expressed a concern relating to my eyes. Hands also smelled questionably like fecal matter

Jul 17, 2015

I had to leave in a hurry, but I needed to know the status on when I could get new lenses and frames and wasn't able to obtain that information at that time.(I have vision insurance thru my employer and am not familiar with the guidelines etc.)

Jul 14, 2015

The staff is always helpful and friendly.

Jul 7, 2015

It was difficult to select frames when eyes are dilated. I would prefer to come back next time. Hoping I'm happy with what I chose. Everyone was super nice. Great service.

Jul 3, 2015

I come to this office as I always felt the exams were very good. But this time I was put down for buying my glasses somewhere else. i was told they were inferior. My husband experienced the same put down from the dr. We won't be back and will no longer recommend this office. I guess the real focus of this office is selling glasses.

Jun 25, 2015

Keep doing what you are doing. Continue to be the relied upon proffesionals a customer is looking for and also greet them as respected freinds and valued customers. I have been with Dr. Anderson for a couple of decades and have never even considered looking elsewhere. Keep up the excellent work!

Jun 19, 2015

I first saw Dr. James Anderson in about 1982 in his Chanhassen office......and continue to trust his professionalism and advice....Thanks for all the good years....Jim.....Joel

Jun 16, 2015

Do Not recommend added tests when time is limited.

Jun 3, 2015

The help I got with selecting frames and pricing was great. I really appreciated being helped with the best way to use my insurance so I could get the most out of it. The exam was thorough and I am really looking forward to my new glasses!

May 25, 2015

very friendly front desk staff!

May 6, 2015

I really enjoyed my eye exam and the doctor and staff were great! thank you!

May 6, 2015

I loved my eye exam, the doctor was so friendly and fun!

May 6, 2015

Great visit with Dr Lannum. Thank you.

May 3, 2015

Wait time seemed a little long , maybe too close together scheduling

Mar 31, 2015

I didn't really appreciate the eye doctors response to an issue that he had no answer for as "psychological". It is a real problem for me. If he doesn't have a solution, I understand that. To blame me was a little more than what needed to be said.

Mar 31, 2015

Current change in presciprtion - not sure if this correction works.

Mar 30, 2015

I enjoy my checkup with the Doctor. He takes his time and I never feel rushed. He personalizes the visit based on common interests.

Mar 12, 2015

I picked eye wear based on limited choices due to what my insurance would cover that's why I couldn't comment on #5. I had a great experience and already brought my spouse in. He was pleased too.

Mar 4, 2015

I personally had a great experience as a new patient at Family Eye Clinic. Dr. Anderson was extremely knowledgeable and answered all my questions. Great! My son Christian also enjoyed Dr. Anderson very much. However, his experience went poorly after leaving Dr. Anderson's exam room. He found the training session on contact lenses to be a very stressful encounter. The person training him kept saying "you're doing it wrong" or "you're not going to get it if you do it like that". However, she did not offer suggestions on how to do it differently, just pointed out his mistakes. He left feeling like a failure, and highly discouraged about trying contacts again. By contrast, my younger son had a very encouraging session at another clinic at age 11. He left with trial lenses to practice on at home under our supervision and guidance. No stress! He had it down within a few days and loves wearing contacts. Please call me if you'd like to discuss further where to go from here.

Feb 19, 2015

I was really happy with the service at our appointment. I thought the Doctor did a great job with us. There weren't any other patients waiting to see him. He was able to take his time with us and explain things well. I liked the way he handled choosing a contact for my 12 year old son and teaching him how to put them in.

Feb 7, 2015

Service was excellent Dr.Anderson is great

Jan 30, 2015

Excellent service as usual!

Jan 22, 2015

I was very happy with the check up. The doctor explained everything to me so I could understand it. Thank you

Jan 22, 2015

I had an exceptional experience. Thank you!

Jan 22, 2015

When I called for a price quote I was only given one price for the exam. I ended up paying almost three times more for my exam because I was not told about the other exams (contact lens fitting, macular degeneration test etc.) and test and the costs associated. It was a shock for the price to be so far off the quoted cost. It would have been ideal to have them ask if I needed or wanted any of the additional testing.

Jan 21, 2015

Everyone is always so nice. I really appreciated the person who came out and helped me pick out my new glasses!

Jan 21, 2015

I was having an issue and they worked me in. I am very thankful!

Jan 16, 2015

Staff needs to be better educated on the insurance options for patients and let them know at the beginning of the appointment whether insurance will cover contacts and/or glasses, and if the latter is the coverage limited to lenses, frames or both. Also, recommend communicating the price competitiveness of frames relative to other providers.

Jan 16, 2015

Only first visit, but I liked what I have seen so far very much!

Jan 14, 2015

UCare as an Insurance Option. I'll be retiring in July and effective August 1st my insurance will be through UCare, which you currently do not take. I understand you are in the process of working with them so this will be an option going forward... which I would appreciate very much as I love your clinic/staff and would like to continue my ongoing eyecare through you. Thanks.

Jan 9, 2015

It was quick and efficient.

Jan 8, 2015

Coffee in waiting area would b nice

Jan 8, 2015

Nothing new, all was great.

Jan 3, 2015

Excellent! Thank you. It was an emergency and they got me in right away. I appreciated the professionalness in teh office and all round!

Dec 31, 2014

having to wait when my appt is early in the morning is frustrating - as I wanted to minimize the amount of time I'd be taking from work.

Dec 30, 2014

The whole staff is very nice! Thank you

Dec 30, 2014

I am getting bi-focals for the first time, it would have been nice to learn more about how they will work for me.

Dec 29, 2014

There is a women at the front desk (grey haired) who had the "not my job" attitude. The rest of the staff was great.

Dec 11, 2014

Always a pleasure to go there for an appointment. Please change my email address to: 1949trh@gmail.com

Dec 9, 2014

Friendly and easy to make an appointment. I appreciated the email and text reminders of my appointment. The Optometrist seemed disappointed that I did not need bi-focals at my age and even seemed to ask if I wanted them. Strange. I would love to purchase new frames and lenses at your location but even with the VSP insurance it is much cheaper to purchase elsewhere. Everyone I spoke and worked with were very friendly and knowledgeable.

Dec 4, 2014

I am not sure of the name of the person that helped me at checkout but I feel she went above and beyond to help me understand my insurance. Thank you

Dec 4, 2014

My new prescription was going to be emailed to me and I have not seen it yet? That's my only concern.

Nov 21, 2014

Very professional and knowledgeable staff. Dr. Lannom is a very good doctor and overall nice guy.

Nov 14, 2014

Not sure why I had to pay for a contact lens fitting when I was trying them out first for a few days to see if they work.

Nov 13, 2014

Caring doctors, very helpful staff when picking out glasses.

Nov 6, 2014

Thanks, Dr. Jim. You were very helpful! So was your staff.

Nov 4, 2014

everyone was very friendly and explained the process thoroughly. dr. spent plenty of time talking to me and reviewing my complicted situation

Oct 30, 2014

The receptionist was very helpful and Dr. is very good at explaining what is happening.

Oct 28, 2014

I appreciate a reminder/confirmation, however, I found it rather annoying to receive multiple text messages after I had confirmed reminding me of my appointment. I understand that there probably are patients who require more reminders, but maybe you could give patients the benefit of the doubt until they are a no show or make numerous cancellations. Thank you for the opportunity to express my opinions. Overall, it was a positive experience.

Oct 18, 2014

The visit was easy and the staff was very welcoming

Oct 15, 2014

The professionalism of the Doctors and staff makes me confident I"m receiving quality eye care.

Oct 10, 2014

Very pleasant experience. Dr Anderson and his team are the best.

Oct 9, 2014

Great first experience at the clinic, everyone was friendly and the doctor explained my diagnosis is terms I could understand.

Oct 3, 2014

It felt like the doctor just wanted to sell me on glasses rather than provide me with information on the status of my eyes. I don't feel like he listened to me or cared to hear what I had to say.

Sep 19, 2014

As always, my visit was very pleasant. No issues, no concerns.

Sep 19, 2014

As always, very happy with the service I received. Pleasant, knowledge staff. See you next year.

Sep 16, 2014

Place was empty, shouldn't have to wait for dr to get back from lunch

Sep 14, 2014

Friendly staff and knowledgeable doctor who gave me plenty of time to answer questions.

Sep 8, 2014

appointment was at 4:15....did not get seen until 4:45...balance of appt went very well

Sep 8, 2014

I waited an hour to see doctor Anderson. I had cataract surgery the day before, so my vision was giving me headaches. I couldn't wait for him to correct my vision problems. The surgery center told me to have my right lens removed from my glasses. The doctor's solution-he had the receptionist give me a piece of tape to cover my corrected eye! Really??? I left and called the surgery center. They couldn't believe the tape solution. They had me go back there and have it removed. I couldn't drive that day, so I put two of my family members out. I would prefer to see Dr. Lannon. He's a really good doctor!

Sep 8, 2014

I would like to see your office open on Saturday. If not each week maybe every other week. My wife and I work late during the week and can not make the 7:00 pm office hours work for us.

Aug 24, 2014

The Dr explained very good. Made sure all was ok

Aug 24, 2014

The exam was thorough and the procedures and outcomes were explained to me in plain English which was much appreciated. Unfortunately, I was unable to take full advantage of the visit because the $600 price tag for an adjusted prescription is outside my budget.

Aug 18, 2014

I really liked the email reminder!! Text messages would be great also.3

Aug 3, 2014

very friendly and helpful staff

Jul 14, 2014

Excellent appointment as usual.

Jul 13, 2014

When I came in your staff was busy on the phones which some time can't be helped. I was acknowledged but everyone seemed preoccupied with phones. I took out my insurance card but no one noticed or said "I'll be with you in just a moment" So I went to sit down and then I was called over. This took all of about 3 minutes, but the staff did seem preoccupied with phone calls.

Jul 9, 2014

I learned my lesson the hard way - took my prescription to a brown box store to get glasses. Those 2 for 1 deals brought me in. As a first time glasses wearer I thought I was making a wise choice. Long story short, the selection and service you offer is top shelf. Your trained staff has earned my loyalty! Sincerely, Brenda Lothenbach

Jul 8, 2014

I have been to Family Eye Clinic a few times, and it has always been a good experience. The staff is friendly. Dr. Lannom takes the time to answer questions. They have a good selection of designer branded glasses and reasonable prices.

Jun 27, 2014

I thought the doctor was excellent. I had lots of complex questions, and I was very satisfied with his explanations.

Jun 23, 2014

I have been using Dr. Anderson for a lot of years and have no desire to change. Very profesional and freindly. The staff also are warm and welcoming. Don't change anything.

Jun 23, 2014

I was pleased with every aspect of my visit. The exam was thorough and all my questions were answered.

Jun 22, 2014

Nothing to add. Never been disappointed by a visit.

Jun 21, 2014

I appreciate that Dr. Lannom says what he is doing while reviewing and logging information on the computer so I know what's happening.

Jun 15, 2014

That was the best eye exam I've ever had!! Fantastic doctor!

Jun 14, 2014

Excellent treatment from Doctor and Staff.

Jun 12, 2014

Gave me confidence with the professionalism of the staff

Jun 2, 2014

Poor small selection available for viewing on the sales floor

Jun 1, 2014

My eyes were dilated. I have never had this done and have always chosen the retinal map at other eye clinics over dilation. I did not find out that the retinal map was an option until after my appt was over. Very disappointing! My appt was at 11:00 and I could not see again until 6:00. My whole busy day of plans was shot as I could not see well enough to do anything. Please note in my file that I never want my eyes dilated again. I liked the doctor I saw other than that.

May 24, 2014

The text and email is great.

May 19, 2014

There is really no one there that is knowledgeable on what shape frames look good on your face. You are left to fend for yourself. When they took our insurance card they neglected to tell us that you no longer bill blue cross for eye glasses. Left us to fend for ourselves and you wanted money before we knew what our insurance paid. You are extremely high In your cost for glasses with no help from your employees.

May 18, 2014

I like Dr. Anderson very much. Front desk people were very friendly.

May 10, 2014

It was a good experience all the way around.

May 5, 2014

It was thourough and pleasant.

Apr 24, 2014

I had a nice visit to get my eyes checked again for glasses. I understand what I need in glasses and what condition my eyes are in.

Apr 20, 2014

Dr. Blashke is wonderful! Very kind and thorough.

Apr 7, 2014

Love the email and text reminders.

Apr 4, 2014

I have an appointment with Dr. Chu at the Chu Vision Institute in Bloomington on 4-18-14. Please send a copoy of my records to him. thanks.

Mar 27, 2014

Patients stick their heads and chins into a lot of machines. One in particular was not clean, had the yellow/gold eye drop residue from last person on a tissue. Small but imporant thing to feel you are going to a office that is impeccably clean.

Mar 27, 2014

You know I was having sticker shock looking at the price of the frames for my new glasses but once my insurance took some off and I declined a couple of additional enhancements (Glare protection & Scratch resistance) The price ended up not being too bad.

Mar 22, 2014

Will continue doing business in the future.

Mar 20, 2014

Very comprehensive eye exam.

Mar 19, 2014

The person dealing with me while I was waiting for my pupils to dilate didn't have a proper understanding of what I was waiting for and tried to sell me eyeglasses while I was waiting! I was actually being evaluated for a cataract condition and wasn't remotely close to having a new eyeglass prescription at the appointment.

Mar 18, 2014

Everything went well at the last appointment

Mar 18, 2014

The doctor was not child friendly. He hit my head on the heavy equipment and was not concerned.

Mar 18, 2014

As usual great service, knowledge and value!! My family & I have been going there for many years....and have referred others there too!

Mar 18, 2014