Family Eye Clinic - EP

Dr.'s Lannom, Anderson, & Blaschke

Star Star Star Star Star 321 Reviews

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Reviews

StarStarStarStarStar Excellent Service & Care —    (Patient since 2017)

The care and professionalism that this office uses is bar-none. They truly are the best. I have tried other places, but came back here because the doctors and staff know their stuff.


StarStarStarStarStar very very good people very helpful and very nic... —    (Patient since 2022)

very very good people very helpful and very nice


StarStarStarStarStar Eye Appt. —    (Patient since 2018)

As always top professional care with courteous and friendly service. Michelle is a winner!!!


StarStarStarStarStar Very helpful visit today —    (Patient since 2018)

Very helpful assessment of my ever-changing eye sight. The new prescription is a big improvement.


StarStarStarStarStar Very satisfactory exam and good feeling being i... —    (Patient since 2018)

Very satisfactory exam and good feeling being in your office again.


StarStarStarStarStar The team is very well organized and helpful. I... —    (Patient since 2017)

The team is very well organized and helpful. I love my new contacts!


StarStarStarStarStar Very professional services with care to my need... —    (Patient since 2017)

Very professional services with care to my needs. I am happy to recommend them to you.


StarStarStarStarStar Great response to a potential emergency situation —    (Patient since 2017)

I thought my might have a detached retina and needed to be seen quickly for the possible condition. When I called for an appointment, they offered to schedule me within an hour of when I called them! At the time, I was out of town and not returning until the next day. I ended up being scheduled early the next morning after I was back in town. I really appreciated their flexibility and willingness to work with me to get me in for an exam as quickly as possible for what could have been a very dangerous condition. Fortunately, for me, the exam showed there was no damage to my retina so a good experience all-around!


StarStarStarStarStar Annual Checkup —    (Patient since 2020)

Everyone was very nice and helpful. All my questions were answered and all my prescription documents that I requested were easily shared with me. There was no pressure to make any purchase after my exam.


StarStarStarStarStar Excellent experience and care —    (Patient since 2018)

Excellent experience and care


StarStarStarStarStar Family Eye Clinic Eden Prairie - Great Service!! —    (Patient since 2017)

Great service and very attentive Dr. And staff!


StarStarStarStarStar Always enjoy my visits at the clinic. Have be... —    (Patient since 2017)

Always enjoy my visits at the clinic. Have been seeing Dr Anderson for many, many years...have never been dissatisfied. The staff is always pleasant, knowledgeable and most accommodating when I've had to be worked into the schedule because of a medical issue. I am thoroughly happy and have recommended the clinic to others.


StarStarStarStarStar The employees at Family Eye Clinic are very kin... —    (Patient since 2017)

The employees at Family Eye Clinic are very kind and friendly-----special kudos to Michele


StarStarStarStarStar Always a comfortable, satisfying visit. Thank y... —    (Patient since 2020)

Always a comfortable, satisfying visit. Thank you


StarStarStarStarStar Excellent care and great staff! Doctor Anderson... —    (Patient since 2018)

Excellent care and great staff! Doctor Anderson is the best!


StarStarStarStarStar Dr Anderson and his staff are the best! —    (Patient since 2017)

Dr Anderson and his staff are the best!


StarStarStarStarStar Knowledgeable and thorough —    (Patient since 2018)

The staff here are always very friendly and knowledgeable. Dr. Ruhland was very thorough with my eye exam and took the time to address any concerns I had. Would definitely recommend this clinic.


StarStarStarStarStar Best eye exam I have ever had. Very though, pr... —    (Patient since 2018)

Best eye exam I have ever had. Very though, professional, excellent communications. The doctor was first class.


StarStarStarStarStar Friendly Staff —    (Patient since 2018)

Staff is always friendly and helpful. Doctor is knowledgeable, professional and answers all my questions. I really like this place!


StarStarStarNo StarNo Star Could have had better options for frames was wi... —    (Patient since 2021)

Could have had better options for frames was willing to pay more like at Pearl Vission only complaint.


StarStarStarStarStar Progressives set high! —    (Patient since 2018)

This is the only eye clinic I will visit. I appreciate the staff, there’s always a pleasant atmosphere, and most importantly, my prescription is spot on!


StarStarStarStarStar  —    (Patient since 2020)

Very helpful staff and Dr. Anderson is wonderful! ☺️


StarStarStarStarStar Good doctors, and ease of scheduling —    (Patient since 2018)

Good doctors, and ease of scheduling


StarStarStarStarStar  —    (Patient since 2021)

The service was good, and the doctor seemed very professional.


StarStarStarStarStar Very satisfied with how they helped us get our... —    (Patient since 2021)

Very satisfied with how they helped us get our eye exams done and in ordering our glasses.


StarStarStarStarStar Great Customer Service —    (Patient since 2021)

This was my first visit and I was very pleased with the customer service, and friendly and knowledgeable employees.


StarStarStarStarStar From the minute you walk in the girls at the fr... —    (Patient since 2018)

From the minute you walk in the girls at the front desk greet and welcome you and you instantly feel you are in a comfortable, caring office. Dr. Anderson is always prompt, caring, efficient, informative with all my issues. I always recommend Family Eye Clinic to everyone.


StarStarStarStarStar  —    (Patient since 2018)

The doctor was very knowledgeable and professional as always


StarStarStarStarStar Everyone is very friendly there and the service... —    (Patient since 2017)

Everyone is very friendly there and the service is great !


StarStarStarStarStar My family and I have used Family Eye Clinic for... —    (Patient since 2017)

My family and I have used Family Eye Clinic for over 20 years. We have never been disappointed.


StarStarStarStarStar Highly Recommend  —    (Patient since 2021)

I have been coming here since I was in elementary school and just recently returned as an adult and Family Eye Clinic did an excellent job at providing a personal and warm atmosphere with knowledgeable technicians and doctors. Highly recommend.


StarStarStarStarStar So happy with Family Eye Clinic —    (Patient since 2018)

As we have always been so very pleased with Family Eye Clinic we have also recommended your wonderful clinic to family and friends alike. Dr. Anderson is the best and his staff also. Everyone friendly, helpful and eager to make the visit a great experience. Thank you one and all.


StarStarStarStarStar Loved my visit, thanks for everything! —    (Patient since 2018)

Loved my visit, thanks for everything!


StarStarStarStarStar Always a good exam experience. Trusted and car... —    (Patient since 2018)

Always a good exam experience. Trusted and caring people


StarStarStarStarStar I had a very relaxed and thorough eye exam! Ver... —    (Patient since 2018)

I had a very relaxed and thorough eye exam! Very friendly staff!


StarStarStarStarStar A job well done by everyone! —    (Patient since 2018)

A job well done by everyone!


StarStarStarStarStar Covid cleaning concerns —    (Patient since 2017)

I noticed in first exam room the hand mirror looked dirty. It might have been the cleaning fluid, but hadn’t been wiped clean. Also a client was trying on glasses and after she tried on 6-7 glass frames was finally asked not to place directly back on holder. Many were not properly cleaned. Seems very unsafe.


StarStarStarStarStar Everyone wore masks & wiped everything down aft... —    (Patient since 2017)

Everyone wore masks & wiped everything down after use, so I felt very comfortable. The ladies at the front desk were laughing & friendly & helpful which impacted me bc I haven’t heard much laughter during this covid time. Dr Anderson was great as always.


StarStarStarStarStar I had a great visit. I was give interesting inf... —    (Patient since 2018)

I had a great visit. I was give interesting information about my eyes. I missed my first appointment and they rescheduled me for the following week


StarStarStarStarNo Star Everything was great. The only thing I have to... —    (Patient since 2018)

Everything was great. The only thing I have to say is: My appointment was at 11:30 AM and didn't get done until 1:00 PM. I feel this is way to long for an eye appointment.


StarStarStarStarStar The entire staff along with Dr Anderson are ver... —    (Patient since 2017)

The entire staff along with Dr Anderson are very kind and friendly also very knowledgeable in the work they are doing.


StarStarStarStarStar Top notch clinic. It was my first eye exam so I... —    (Patient since 2020)

Top notch clinic. It was my first eye exam so I was a little apprehensive. Everything was explained to me and the staff was great!


StarStarStarStarStar  —    (Patient since 2017)

Dr Anderson and his staff are THE BEST! They are genuinely kind, patient, and completely professional at all times. Dr Anderson is the most knowledgeable and thorough eye doctor I have ever seen and I would not go anywhere else!


StarStarStarStarStar  —    (Patient since 2018)

I've gone to your clinic for many years. My complaint is "why do eyeglasses have to cost so much?" Even with your 25% sale, it's over $700. I know of other places that would cost far less.


StarStarStarStarStar Completely satisfied with service and product! ... —    (Patient since 2020)

Completely satisfied with service and product! Would highly recommend!


StarStarStarStarStar  —    (Patient since 2020)

Friendly team who have great customer service skills! They took the time to make sure I understood the next steps to resolve my vision issues. Thank you for working me into the schedule and making me feel comfortable during a scary situation!


StarStarStarStarStar Helpful/Friendly —    (Patient since 2018)

I like the friendly and helpful staff, they're always quick to greet me.


StarStarStarStarStar Very clean and comfortable clinic, and the staf... —    (Patient since 2017)

Very clean and comfortable clinic, and the staff is very friendly and knowledgeable!


StarStarStarStarStar I saw Dr. Anderson and as usual his services we... —    (Patient since 2018)

I saw Dr. Anderson and as usual his services were impeccable. The office staff was very professional and friendly. Always feel welcome. Keep up the good work.


StarStarStarStarStar . —    (Patient since 2017)

Everyone was great! Danelle was very helpful.


StarStarStarStarStar Great Team —    (Patient since 2019)

The team are great and the team look after you well.


StarStarNo StarNo StarNo Star Should not be allowed to reopen during Covid pande —    (Patient since 2017)

I went to this clinic after they had reopened during the Covid 19 shut down. I spoke to them on the phone before I made an appointment to make sure that they were taking precautions. They assured me that they were. When I arrived, neither of the front desk people were wearing masks. One of them did my initial testing with no mask while I had to sit 3 feet away from Her! The optometrist did a minimal job at best of disinfecting the machine that I had to put my head into. I asked for another alcohol swab to finish the job myself. I will never go back here.


StarStarStarStarStar The customer service was very welcoming and hel... —    (Patient since 2020)

The customer service was very welcoming and helpful from the start. Also, given our current health situation, I felt safe the entire time and was ensured commonly touched surfaces were often sanitized. My eye exam was thorough and comprehensive. I would highly recommend their eye services!


StarStarStarStarStar The overall process/experience was very smooth. —    (Patient since 2018)

The overall process/experience was very smooth; from the front desk through the doctor's visit. Good and knowledgeable staff and doctor. Thanks


StarStarStarStarStar Love this office and their wonderful staff !!D... —    (Patient since 2018)

Love this office and their wonderful staff !! Dr. Anderson is the best and always takes great care of my family!


StarStarStarStarStar . —    (Patient since 2017)

I had good service and experience. I was seen immediately. Office personnel was professional and thorough. Dr Rodda gave a thorough exam and explained everything in detail. I received good care and am very happy with my visit.


StarStarStarStarStar Very satisfied with your entire staff and facil... —    (Patient since 2018)

Very satisfied with your entire staff and facility. See you next year.


StarStarStarStarStar I really enjoyed my visit with Dr. Rob.  —    (Patient since 2017)

I really enjoyed my visit with Dr. Rob.


StarStarStarStarStar  —    (Patient since 2017)

All is good! I believe my eyes are being monitored very well.


StarStarStarStarStar My eye appointment was handled professionally, ... —    (Patient since 2017)

My eye appointment was handled professionally, from the office sign in until signing out.


StarStarStarStarStar Had a lovely time there yesterday..😍 —    (Patient since 2017)

Had a lovely time there yesterday..😍


StarStarStarStarStar Thorough exam. Friendly staff. —    (Patient since 2018)

Thorough exam. Friendly staff.


StarStarStarStarStar Awesome service!  —    (Patient since 2018)

Awesome service! Got me in right away. I feel much better


StarStarStarStarStar I have been visiting this clinic for years and ... —    (Patient since 2017)

I have been visiting this clinic for years and have always been greeted by Gloria and Dr. Anderson. The staff is very professional and it is a very nice environment. Always so helpful and give full details on the health of my eyes. Thank you!


StarStarStarStarStar I enjoyed my first visit at the Eden prairie lo... —    (Patient since 2019)

I enjoyed my first visit at the Eden prairie location. The staff were very welcoming and helpful with my eye care.


StarStarStarStarStar As always I had a great experience at the eye d... —    (Patient since 2018)

As always I had a great experience at the eye doctor!


StarStarStarStarStar Everything went fine as usual! —    (Patient since 2018)

Everything went fine as usual!


StarStarStarStarStar Great staff, Optometrist and experience. —    (Patient since 2018)

Great staff and Optometrist. The staff were friendly and clearly explained the insurance coverage's and co-pays. The reminder emails and text messages were very helpful. Dr. Strang is very competent and considerate.


StarStarStarStarStar Everything went well with no hitches. —    (Patient since 2019)

Everything went well with no hitches.


StarStarStarStarStar Dr. Strang was awesome. She took the time to e... —    (Patient since 2019)

Dr. Strang was awesome. She took the time to explain aspects of my eye health. I did not feel rushed and will definitely see her again when needed.


StarStarStarStarStar I have been going to Family Eye Clinic for year... —    (Patient since 2017)

I have been going to Family Eye Clinic for years. Always been happy with the service I have received. Would be REALLY nice to have the office open one Saturday morning a month for emergencies as I now live more than a half hour away but still continue to come to the Eden Prairie clinic.


StarStarStarStarStar The staff is very friendly. They are very good ... —    (Patient since 2018)

The staff is very friendly. They are very good at what they do and it was pain free. The appointment didn't take long.


StarStarStarStarStar Friendly staff, always a pleasure going in for ... —    (Patient since 2018)

Friendly staff, always a pleasure going in for routine eye exams!


StarStarStarStarStar Excellent service and a reassuring exam. —    (Patient since 2017)

Excellent service and a reassuring exam.


StarStarStarStarStar I really appreciate the fact that reminders ... —    (Patient since 2017)

I really appreciate the fact that reminders to make an appointments are sent and that the appointment itself was quick and friendly.


StarStarStarStarStar Absolutely LOVE Dr. Strang. She was fantastic a... —    (Patient since 2018)

Absolutely LOVE Dr. Strang. She was fantastic and so knowledgeable with my eye exam. Provided me with new information I had not known despite me having glasses or contacts for 25 years. Everyone who works there is so friendly and helpful. Will absolutely be back to see her again.


StarStarStarStarStar Dr. Lannom —    (Patient since 2017)

I've been wearing glasses for 60+ years and Dr. Lannom is by far the best eye Doc I've had. He takes the time to explain stuff in terms I can understand and is genuinely concerned about my long term eye health.


StarStarStarStarStar Dr Strang was awesome! —    (Patient since 2018)

Dr Strang was friendly, knowledgeable and thorough in her examination. The best eye appointment I’ve ever had.


StarStarStarStarStar Great service - extremely nice staff!  —    (Patient since 2017)

Great service - extremely nice staff!


StarStarStarStarStar Best care I’ve ever received and I’ve been wear... —    (Patient since 2018)

Best care I’ve ever received and I’ve been wearing glasses and contacts for 20 years


StarStarStarStarStar I truly felt listened to. I was treated as an i... —    (Patient since 2018)

I truly felt listened to. I was treated as an individual and not forced into a cookie-cutter situation. It was a pleasant experience. Thank you!


StarStarStarStarStar Have been going to Family Eye Clinic for 15 yea... —    (Patient since 2017)

Have been going to Family Eye Clinic for 15 years always pleased with everyone


StarStarStarStarStar Happy Customer —    (Patient since 2018)

I have been coming here for several years now and I have never had a bad experience. I am always greeted promptly when I walk in the door, and the staff has always been respectful. They are professional, courteous and want to make sure you have a pleasant experience. The doctor always answers any questions I may have, and I don't feel pressured to have tests performed that aren't warranted.


StarStarStarStarStar It's like magic. —    (Patient since 2018)

I'm always amazed how quickly and seemingly easy the exact prescription is determined for me. Really does seem almost magical.


StarStarStarStarStar Excellent. Thorough, professional and helpful. ... —    (Patient since 2018)

Excellent. Thorough, professional and helpful. Much appreciated.


StarStarStarStarStar It was absolutely fantastic and thorough as I h... —    (Patient since 2018)

It was absolutely fantastic and thorough as I have come to expect. I just never worry about a bad experience as I never have had one with Dr. Anderson and staff. Jim


StarStarStarStarStar Family Eye Clinic ROCKS! —    (Patient since 2018)

Office visits at Family Eye Clinic are always a pleasure. The staff is friendly and efficient, Dr. Lannom is very thorough and always explains what is going on with my eyes. I can't imagine a better experience from a check-up.


StarStarStarStarStar  —    (Patient since 2018)

The last 2 pair of eyeglasses I bought from Family Eye Clinic EP did not fit. The most recent pair of eyeglasses were picked up earlier this week. Also I was told my sunglasses were too old for me to be able to put new lenses in them. The pair of glasses I bought previous (2015 or 2016) did not fit either. Saw three different people in the Eden Prairie office. No one fit them. All 3 people seemed bored. Took my eye glasses to Health Partners, as that's where my husband goes and he is always pleased. Health Partners fit my glasses (from 2015 or 2016) and they were great. By the way, the bows were not even curved around my ears last time. The bows stuck straight out through my hair and that's after I saw three people to get the glasses to fit me. Health Partners did fix that also. Just came back from my eye doctor's office. LeeAnn helped to fit them better, but she even said she couldn't fix how the left bow is bending down so much. Health Partners told me this morning that he could try to fix them but they might break, and they are not liable. That I should go back to my eye doctor and find a person of authority who would know how to fix them. LeeAnn decided I need new frames and ordered them. Also, she said they were not sitting level on my face (which I knew). While I waited, the gal that waited on me the other day said new frames won't help and that the bow will have to be bent on the new frames also. I feel she just doesn't know better. Having said that, she told me she has worked there for 5 years.


StarStarStarStarStar Good experience —    (Patient since 2018)

Better than Park Nicollet


StarStarStarStarStar Very helpfull with choosing frames. —    (Patient since 2018)

Very helpfull with choosing frames.


StarStarStarStarStar I have been seeing Dr. Anderson for rougly 20 y... —    (Patient since 2018)

I have been seeing Dr. Anderson for rougly 20 years and have never been disappointed. He is very thorough and knowledgeable. I would not even consider changing my eye care requirements to another Optometrist.


StarStarStarStarStar I rate the Family Eye Clinic with five stars. ... —    (Patient since 2018)

I rate the Family Eye Clinic with five stars. I receive answers to all my questions about my eyesight and information that helps me to make a decision about my eyes. Thanks


StarStarStarStarStar Very satisfied with the exam. —    (Patient since 2018)

Very satisfied with the exam.


StarStarStarStarStar I was disappointed with eyeglass selection. I ... —    (Patient since 2018)

I was disappointed with eyeglass selection. I had planned to buy new ones, but couldn't find anything I wanted. Most glasses were plastic, dark, heavy frames. I wanted something lighter.


StarStarStarStarStar I travel from downtown Minneapolis to Eden Prai... —    (Patient since 2017)

I travel from downtown Minneapolis to Eden Prairie because of the great service from the staff and the attentiveness from the Dr. Before finding this practice i saw other doctors that were downtown and the service does not compare to the lovely staff at Family Eye Clinic.


StarStarStarStarStar Trust —    (Patient since 2018)

Total trust in Dr. Anderson. He is the best!


StarStarStarStarStar Outstanding team - great ex —    (Patient since 2018)

Outstanding team - great experience


StarStarStarStarStar Everyone was very pleasant, helpful, and optimi... —    (Patient since 2016)

Everyone was very pleasant, helpful, and optimistic.


StarStarStarStarStar Great place. Great service. —    (Patient since 2018)

Great place. Great service.


StarStarStarStarStar Highly recommend —    (Patient since 2018)

I have been coming to Family Eye Clinic since moving to Eden Prairie 25+ years ago. Dr. Lannom is professional, knowledgeable, and like a friend to me. The staff there is great as well, many of them knowing me by name. I would recommend them highly.


StarStarStarStarStar Always on time, friendly, thorough, great locat... —    (Patient since 2018)

Always on time, friendly, thorough, great location.


StarStarStarStarStar I KNOW I was Pleasantly Impressed  —    (Patient since 2017)

I was very pleasantly surprised with the knowledge of all staff members! I had interactions with all staff members at different times and each one had an answer to any question that came up. That was a great surprise that they al knew what to do/say. I told the Dr. (Blaschke <—spelling?) that I was surprised by the knowledge of the main office staff and he could do nothing but agree. All that, along with the promotion of buy new lenses, get free frames (AWESOME!!!) combine to make me very pleased with my visit. I will definitely be back next year to Family Eye Clinic-EP for my annual eye exam!


StarStarStarStarStar I felt my vision was completely evaluated. —    (Patient since 2017)

I felt my vision was completely evaluated.


StarStarStarStarStar Great service with knowledgeable expertise. ... —    (Patient since 2017)

Great service with knowledgeable expertise.


StarStarStarStarStar I was delighted with the thorough eye exam and ... —    (Patient since 2017)

I was delighted with the thorough eye exam and help in selecting frames and lenses that worked with my insurance plan. Super attentive front desk staff. I will return. As a new patient, I am very pleased with Family Eye!


StarStarStarStarStar Eye pain. I woke up with eye pain one morning ... —    (Patient since 2017)

Eye pain. I woke up with eye pain one morning that did not get better and so decided to have it looked at. They were able to get me in to see the doctor promptly that day. I had scratched my cornea.


StarStarStarStarNo Star Courteous staff and timely appt. —    (Patient since 2017)

Courteous staff and timely appt.


StarStarStarStarStar Adult with special needs —    (Patient since 2017)

Dana came in with special needs, making the process of getting an eye exam challenging. Everyone of the staff members, as well as Dr. Anderson made us feel welcome. They took their time to work thru the difficulties, and provided us with a worthwhile evaluation. Great job!


StarStarStarStarStar Efficiency —    (Patient since 2017)

I have been seeing Dr. Anderson at this clinic since the early 90's. He and his staff are efficient, professional and thorough. I enjoy seeing Gloria and all the staff. They are friendly and very welcoming.


StarStarStarStarStar Eden Prairie Family Eye Clinic Rocks! —    (Patient since 2017)

Everyone at Eden Prairie Family Eye Clinic has always been so helpful and friendly. I've been going there for a few years now and have never had a bad experience.


StarStarStarStarStar It was very thorough and informative —    (Patient since 2017)

It was very thorough and informative


StarStarStarStarStar The provider and front desk staff at this clini... —    (Patient since 2017)

The provider and front desk staff at this clinic was one of the friendliest I've ever experienced. The physician was kind and thorough, and I did not feel rushed to leave. Very much appreciated the care I received.


StarStarStarStarNo Star  —    (Patient since 2017)

I have been satisfied with my experiences with your practice. I feel like I am taking better care of my eyes for the first time in a while,


StarStarStarStarStar  —    (Patient since 2017)

Office staff was friendly, welcoming and efficient. No wait time. And I was in and out quickly.


StarStarStarStarStar Excellent Service —    (Patient since 2017)

Excellent service. Explain all of the issues in a way you can understand them. Have all the necessary equipment to fully determine the condition of your eyes and sight. Truely want to help you with your vision.


StarStarStarStarStar Great Eye Family Care —    (Patient since 2017)

Everyone who works here is super nice and make you feel welcome from the moment you enter. They are all the BEST!!! I would recommend them to everyone and anyone!!!


StarStarStarStarStar Exceptional —    (Patient since 2018)

I have consistently found the Family Eye staff very friendly, professional and thorough in addressing my eye care needs, whether it be glasses or contacts. Thank you for being my "go to" for all my eye care needs.


StarStarStarStarStar Eye think they are great! —    (Patient since 2018)

Staff is very friendly and helpful. I enjoy coming in for my annual check up.


StarStarStarStarStar Great Service —    (Patient since 0001)

Everyone who works in the clinic is ALWAYS very helpful and knowledgeable. I know that I will receive great service and followup. Plus, they are always in tuned to my insurance which is also very helpful.


StarStarStarStarStar Always great to meet with Dr. Anderson —    (Patient since 2018)

Always great to meet with Dr. Anderson


StarStarStarStarStar Everyone was very friendly and professional —    (Patient since 2018)

Everyone was very friendly and professional


StarStarStarStarStar  —    (Patient since 2018)

Our family has been going to Family Eye Clinic for almost 30 years. We are very pleased with the visioncare we receive from Dr. Anderson.


StarStarStarStarStar I always get the best care there —    (Patient since 2020)

I always get the best care there


StarStarStarStarStar Excellent eye exam.  —    (Patient since 2018)

Excellent eye exam. I am very satisfied with the conclusions that Dr. Anderson helped me to reach.. I will be back next year!


StarStarStarStarStar Extremely helpful —    (Patient since 2017)

Staff and doctors are extremely helpful, professional and knowledgeable. They explain all procedures and what each test is for. Additionally, the consultation with the Optometrist has never felt rushed, and has always been educational.


StarStarStarStarStar Wonderful experience! Friendly staff, very kno... —    (Patient since 2018)

Wonderful experience! Friendly staff, very knowledgeable doctor who found a perfect contact lens for me. I've found my new eye clinic!


StarStarStarStarStar My eye exam was extremely thorough. Dr. Anderso... —    (Patient since 2017)

My eye exam was extremely thorough. Dr. Anderson is a good listener and explained the changes in my eyes so I understood. I will definitely continue to see him.


StarStarStarStarStar Very friendly reception area, answered all my q... —    (Patient since 2021)

Very friendly reception area, answered all my questions and the reception area was nice as well. I've always been very impressed with Dr Anderson!


StarStarStarStarStar I was early and greated happily by both recepti... —    (Patient since 2018)

I was early and greated happily by both receptionists. My appointment was initiated on time. Dr. Lannon was very helpful in explaining what was going on with my swollen eye - stye he assessed. He provided good insight into the issue, didn't push a prescription but a home remedy which made total sense. Dr. Lannon talks alot with all sentences ending in a higher pitched voice. I overlook this cuz I believe he does a good job.


StarStarStarStarNo Star Nice Neighborhood clinic. —    (Patient since 2018)

Nice neighborhood clinic with great people and a good selection of frames in a wide variety of styles and price ranges...


StarStarStarStarStar Dr Lannom is the best. Always explains stuff i... —    (Patient since 2017)

Dr Lannom is the best. Always explains stuff in terms that are easy to understand.


StarStarStarStarStar I would defiantly recommend Family eye clinic i... —    (Patient since 2020)

I would defiantly recommend Family eye clinic in Eden Prairie to my family and friends The staff and Dr Anderson are wonderful Their selection of glasses is awesome. I have purchased all my glasses thru Family eye clinic


StarStarStarStarStar Family Eye Clinic Lives Up to Their Name —    (Patient since 2016)

Family Eye Clinic Lives Up to Their Name


StarStarStarStarStar Ortho-K Vision —    (Patient since 2018)

I went to Family Eye Clinic for Ortho-K lenses, I am thrilled with my vision and the process. The first pair of lenses did the trick and i'm able to see distance and read without glasses.


StarStarStarStarStar Very comprehensive eval and service. Everyone ... —    (Patient since 2018)

Very comprehensive eval and service. Everyone is always helpful and kind.


StarStarStarStarStar MS —    (Patient since 0001)

I would recommend Family Eye Clinic as a great place for an exam. Doctor Anderson was very good and explained the process very well. Staff were all very friendly and polite.


StarStarStarStarStar Excellent service and staff as always. —    (Patient since 2018)

Excellent service and staff as always. We have been going to Dr. Lannom for many years. We moved over 60 miles away 15 years ago and gladly drive that far to go here. Have the utmost confidence in his abilities to care for my eyes. I also get my eye wear there and have gone through a lot of glasses (and contacts) over the years and never had a bad experience. The staff always makes sure the glasses fit and the lenses are ordered correctly to work.


StarStarStarStarStar Location is fantastically convenient for me. Lo... —    (Patient since 2018)

Location is fantastically convenient for me. Love that they accept my vision plan and the office staff is incredibly helpful.


StarStarStarStarStar Great eye clinic —    (Patient since 2018)

Staff at clinic are always friendly, helpful, and professional. D4. Anderson is always prompt and he takes time to explain his findings.


StarStarStarStarStar Efficient, friendly and great people.. Highly ... —    (Patient since 2018)

Efficient, friendly and great people.. Highly recommend.


StarStarStarStarStar Friendly staff and knowledgable and capable pro... —    (Patient since 2018)

Friendly staff and knowledgable and capable professionals


StarStarStarStarStar Very impressed with service and the staff.  —    (Patient since 2018)

Very impressed with service and the staff.


StarStarStarStarStar Highly Recommended! —    (Patient since 2017)

The Family Eye Clinic came recommended by a coworker of mine, so I decided to drop in, hoping to find a pair of glasses. The staff was welcoming and I found exactly what I was looking for. They worked me in for an appointment the same day and Dr. Lannom was fantastic! I learned a lot about my eyes, he answered any questions that I had, and made the appointment enjoyable. I will certainly pass this recommendation on and I'm happy that I found a regular eye doctor!


StarStarStarStarStar Highly recommend this location. Staff is very f... —    (Patient since 2018)

Highly recommend this location. Staff is very friendly and knowledgeable.


StarStarStarStarStar Dr. Anderson is great. Very thorough and expla... —    (Patient since 2017)

Dr. Anderson is great. Very thorough and explains all results of his testing in detail.


StarStarStarStarStar I was asked to arrive 10 minutes early to compl... —    (Patient since 2018)

I was asked to arrive 10 minutes early to complete the paperwork. I was early and you were very efficient to check me. Kept everything moving along.


StarStarStarStarNo Star This was my second time at this location and th... —    (Patient since 0001)

This was my second time at this location and the staff was super friendly. Even though my wait was longer than I had hoped, they apologized and provided a gift card for coffee - which was unexpected and a nice gesture. The appt itself was nice, and the doc was engaging and answered my questions. The only thing I would recommend would have been to leave with some sort of 'results' from the tests I did. I plan to go back in the future.


StarStarStarStarStar Staff and doctor were wonderful! —    (Patient since 2019)

Staff and doctor were wonderful!


StarStarStarStarNo Star Service was mostly typically of past visits.  —    (Patient since 2017)

Service was mostly typically of past visits. Only one problem, I sat and waiting nearly 20 minutes between doing the eye tests and then being examined by the doctor. This is not typical of their service.


StarStarStarStarStar Most people dread going to the doctor, eye doct... —    (Patient since 2017)

Most people dread going to the doctor, eye doctor, dentist, etc. But coming to Eden Prairie Family Eye Clinic is actually enjoyable. From the minute your greeted, through the preliminary testing and the visit with the eye doctor your met with friendly and knowledgeable professionals. I will never go anywhere else!


StarStarStarStarStar I have been visiting this clinic for may years 25 —    (Patient since 2017)

I have been visiting this clinic for may years and find that the staff are very professional and warm. Very efficient and I never wait long to get in to see Dr Anderson.


StarStarStarStarStar Dr. Anderson —    (Patient since 2017)

I have been going to Dr. Anderson since I was young and have no complaints! He is always timely, professional and kind. Even after I moved cities, I still prefer to go to him!


StarNo StarNo StarNo StarNo Star Doctor did not address my concern. The issue co... —    (Patient since 2016)

Doctor did not address my concern. The issue continues and is getting worse.


StarStarStarStarStar Professional, competent, thorough and courteous... —    (Patient since 0001)

Professional, competent, thorough and courteous customer service provided.


StarStarStarStarStar Excellent service  —    (Patient since 2018)

My visit to Family eye care was fantastic! The staff was very kind and helpful. Dr. Lannom was very thorough and informative! I highly recommend Family eye clinic!


StarStarStarStarStar Efficient and on top of the latest options.. —    (Patient since 2018)

Doc and the office staff do a fantastic job and do it quickly.


StarStarStarStarNo Star Annual Eye Exam —    (Patient since 2017)

In for my annual eye exam. Always very professional. Staff was attentive, Doctor was great explaining everything and no "hard push" to buy other things. Thank you.


StarStarStarStarStar Excellent service as always. ... —    (Patient since 2017)

Excellent service as always.


StarStarStarStarStar Joe martin...everything about the visit was great... —    (Patient since 2018)

Joe martin...everything about the visit was great . 5 stars


StarStarStarStarStar Always pleasant and friendly. ... —    (Patient since 2016)

Always pleasant and friendly.


StarStarStarStarStar The professional, friendly service I receive at F... —    (Patient since 2018)

The professional, friendly service I receive at Family Eye Clinic is what keeps me coming back.


StarStarStarStarStar Retiree —    (Patient since 2016)

My third annual visit was expeditious and thorough


StarStarStarStarStar I was disappointed I was not given paperwork in ... —    (Patient since 2018)

I was disappointed I was not given paperwork in order for me to put a glare screen on our vehicle. It is up to the discretion of the doctor. Having said that, only two states require this paperwork. Please let me know if this is common practice at your other offices as well.


StarStarStarStarStar Always friendly and profess staff and doctors.... —    (Patient since 2018)

Always friendly and professional staff and doctors.


StarStarStarStarStar  —    (Patient since 2017)

every one is very nice and professional


StarStarStarStarStar  —    (Patient since 2017)

Dr. Lanham was exceptional! He was very thorough and informative and very interesting!


StarStarStarStarStar  —    (Patient since 2018)

Awesome experience once again!


StarStarStarStarStar Always a pleasant experience and very friendly staff.... —    (Patient since 2017)

Always a pleasant experience and very friendly staff.


StarStarStarNo StarNo Star  —    (Patient since 0001)

Visiting Doc for Eye Exam for both me and my wife.


StarStarStarStarStar The whole process was very smooth. Not overbooked and very minimal waiting.... —    (Patient since 2018)

The whole process was very smooth. Not overbooked and very minimal waiting.


StarStarStarStarStar You all take very good care of me . Thank You !... —    (Patient since 2018)

You all take very good care of me . Thank You !


StarStarStarStarStar The staff is always so helpful and friendly! Went in for exam and walked out with 2 pairs of glas... —    (Patient since 2019)

The staff is always so helpful and friendly! Went in for exam and walked out with 2 pairs of glasses with their help! Great at determine what style looks good and what is trending!


StarStarStarStarStar Every thing and everyone was very professional and kind. ... —    (Patient since 2016)

Every thing and everyone was very professional and kind.


StarStarStarStarStar  —    (Patient since 2016)

Everyone was very professional and very helpful starting from when I entered your establishment. Dr. Lannom explained everything so any layman would know what was being done with any background explanation. Danielle was very helpful in tracking down a solution when the pharmacy was out of one of the two prescriptions Dr. Lannom had for me. She made several phone calls explaining what progress she was making.


StarStarStarStarStar FEC is amazing. Everyone there is always so polite and accommodating. They are knowledgeable about... —    (Patient since 2017)

FEC is amazing. Everyone there is always so polite and accommodating. They are knowledgeable about the subject matter and were very helpful with all of my questions. Highly recommended!


StarStarStarStarStar We have always been extremely satisfied with the service and the eyewear from your office. —    (Patient since 2016)

We have always been extremely satisfied with the service and the eyewear from your office.


StarStarStarStarStar I experienced nothing but a very warm reception from everyone at Eden Prairie Family Eye Clinic! —    (Patient since 2018)

I experienced nothing but a very warm reception from everyone at Eden Prairie Family Eye Clinic!


StarStarStarStarStar Family Eye Clinic is terrific! —    (Patient since 2016)

Family Eye Clinic has some of the nicest, most professional people around. They explain things beautifully and fully, and take time with every patient. They do their best to get you in right away when you have an issue, and run their practice on time so you don't have to wait excessively. I recommend them to all of my friends and family.


StarStarStarStarStar This was the first time that the staff went above & beyond to check if my insurance covered my... —    (Patient since 2018)

This was the first time that the staff went above & beyond to check if my insurance covered my visit - thank you!


StarStarStarStarStar I was very thankful to the two people that helped me pick out glasses as I do not enjoy this task.  —    (Patient since 2018)

I was very thankful to the two people that helped me pick out glasses as I do not enjoy this task.


StarStarStarStarNo Star I thought the frame selection was very limited.  —    (Patient since 0001)

I thought the frame selection was very limited.


StarStarStarStarStar Very good eye clinic —    (Patient since 2018)

Doctor and the staff are professional , friendly and helpful.


StarStarStarStarStar It's really too early for me to take this. Plus I don't have other clinics to compare you to —    (Patient since 2016)

It's really too early for me to take this. Plus I don't have other clinics to compare you to. Doc and staff are friendly and patient


StarStarStarStarNo Star Nice staff, experienced doctors —    (Patient since 2018)

Helpful staff and Dr. Anderson is very experienced.


StarStarStarNo StarNo Star No one at your clinic ever introduced themselves —    (Patient since 0001)

No one at your clinic ever introduced themselves. Not the woman doing the initial assessment, nor the optometrist. There was little explanation given prior to tests being administered. Even transitions from room to room occurred with no communication. My husband was seen earlier in the day and independently expressed the same observations.


StarStarStarStarStar I am impressed compare to the previous shop. Excellent service and friendly. —    (Patient since 2016)

I am impressed compare to the previous shop. Excellent service and friendly.


StarStarStarStarStar 5 Stars —    (Patient since 2018)

5 stars, he's a good friend Doctor!


StarStarStarStarStar Doctor is amazing desk lady not so much... —    (Patient since 2018)

Doctor is amazing desk lady not so much...


StarStarStarStarStar I had a great experience - the staff has always been very welcoming, friendly, and patient when I... —    (Patient since 2019)

I had a great experience - the staff has always been very welcoming, friendly, and patient when I have been there.


StarStarStarStarStar Dr. Blashke is fantastic!  —    (Patient since 2016)

Dr. Blashke is the best! He thoroughly explains every part of the exam, and is incredibly kind and pleasant.


StarStarStarStarStar Danielle is very knowledgeable with the eye exam and helpful in picking out the right frames —    (Patient since 2018)

Danielle is very knowledgeable with the eye exam and helpful in picking out the right frames. Very friendly too. She deserves a nice raise! :-)


StarStarStarStarNo Star I actually already have recommended others to you! I've come to you for many years, at both Eden... —    (Patient since 2018)

I actually already have recommended others to you! I've come to you for many years, at both Eden Prairie and Wayzata, because of my satisfaction.


StarStarStarStarStar Your receptionist, Diane is always welcoming and hospitable. —    (Patient since 2017)

Your receptionist, Diane is always welcoming and hospitable.


StarStarStarStarStar I was kept waiting for quite a while so the added Caribou Coffee gift card was a great gesture. —    (Patient since 2018)

I was kept waiting for quite a while so the added Caribou Coffee gift card was a great gesture.


StarStarStarStarStar Love Family Eye clinic  —    (Patient since 2018)

Love Family Eye Clinic. Everyone is very friendly and knowledgable. Great experience


StarStarStarStarStar I just don't refer people to things often (why I put 'somewhat likely' in regards to #6), my visit... —    (Patient since 2018)

I just don't refer people to things often (why I put 'somewhat likely' in regards to #6), my visit was very pleasant though, and I was taken care of quickly and thoroughly!


StarStarStarStarStar Staff was helpful while making a decision on new frames and providing opions on styles, etc... —    (Patient since 2019)

Staff was helpful while making a decision on new frames and providing opions on styles, etc...


StarStarStarStarStar It would have been nice to know what the cost of the contact exam was before I decided to get them —    (Patient since 2017)

It would have been nice to know what the cost of the contact exam was before I decided to get them. I was quite surprised at the cost of the exam.


StarStarStarStarStar The young woman who helped me pick out my frame was very helpful —    (Patient since 2018)

The young woman who helped me pick out my frame was very helpful. I needed a good fit for my face and progressive lens. I am so appreciative of the time and attention! Thanks


StarStarStarStarStar Dr Anderson is very professional and provides easy to understand eye health information. —    (Patient since 2017)

Dr Anderson is very professional and provides easy to understand eye health information.


StarStarStarStarStar I have been visiting this establishment for many years. I know Gloria, Dr —    (Patient since 2017)

I have been visiting this establishment for many years. I know Gloria, Dr. Anderson and many of the staff. It is very comfortable and I always feel that they are giving me the best treatment.


StarStarStarStarStar Only Positives —    (Patient since 0001)

Have been a patient here for 15 years. Nothing but positive experiences each time.


StarStarStarStarStar I love coming in here for my eyes. All are so helpful and friendly! —    (Patient since 2018)

I love coming in here for my eyes. All are so helpful and friendly!


StarStarStarStarStar Everyone in the office was friendly and helpful and took time to explain the various tests —    (Patient since 0001)

Everyone in the office was friendly and helpful and took time to explain the various tests. Well done!


StarStarStarStarStar Excellent service .. .thank you. —    (Patient since 2017)

Excellent service .. .thank you.


StarStarStarStarStar I've never worn glasses or contacts so it was all new to me —    (Patient since 2015)

I've never worn glasses or contacts so it was all new to me. Can you email me the results of my tests - prescription/eye test results?


StarStarStarStarStar Everyone was a joy to work with. You have a great staff. See you soon to pick up my new glasses.  —    (Patient since 2017)

Everyone was a joy to work with. You have a great staff. See you soon to pick up my new glasses.


StarStarStarStarStar They were able to get me in quickly to check the new floater in my eye —    (Patient since 2017)

They were able to get me in quickly to check the new floater in my eye. The doctor was very thorough and gave me a strong sense of confidence that he was experienced and knew what he was doing.


StarStarStarStarStar Selection —    (Patient since 2017)

I would like to be able to order sports glasses, safety glasses through your office.


StarStarStarStarStar Thanks for the great service!  —    (Patient since 2018)

Thanks for the great service!


StarStarStarStarStar Honestly do not have frame of reference on pricing. —    (Patient since 2017)

Honestly do not have frame of reference on pricing.


StarStarStarStarStar When I viewed the chart after the doctor set the lens to my current prescription, it was very... —    (Patient since 2018)

When I viewed the chart after the doctor set the lens to my current prescription, it was very blurry. Yet, when I looked at it with my right eye with my glasses on, it looked a little blurry. Concerned the initial setting was incorrect. Screw came out of my sun glasses on the right side after technician replaced the screw on the left side. Will bring in when I return on my next appoint.


StarStarStarNo StarNo Star Waited too long —    (Patient since 2013)

I was told my meeting was at 8.30am and was informed to come early. But I had to wait until 9am for my appointment because a last minute client had to be squeezed in. I would have appreciate if the clinic was to informed me about this individual's taking over my 8.30am slot so I can plan accordingly. I didn't mind that my meeting got pushed back, I just didn't appreciate having to wait.


StarStarStarStarStar Doctor forgot to look in my eyes and examine me. Other than that, it was okay —    (Patient since 0001)

Doctor forgot to look in my eyes and examine me. Other than that, it was okay. Given my schedule it's a bit of a pain.


StarStarStarStarStar Satisfied, just need my receipt for my appointment and contacts and I'll be very satisfied.  —    (Patient since 0001)

Satisfied, just need my receipt for my appointment and contacts and I'll be very satisfied.


StarStarStarStarStar I was warmly greeted when I arrived at my appointment they found for me as an emergency! That's... —    (Patient since 0001)

I was warmly greeted when I arrived at my appointment they found for me as an emergency! That's huge as the first impression! It was a very friendly office, doctor and team..thank you!


StarStarStarNo StarNo Star Thank you for your attention to Carsen's needs —    (Patient since 2017)

Thank you for your attention to Carsen's needs. I would appreciate advance notice if you are running behind on appoinment times. Waiting 40 minutes in the lobby with a 6 year old is not ideal.


StarStarStarStarStar I appreciate the patience and friendliness of the staff —    (Patient since 2017)

I appreciate the patience and friendliness of the staff. Everyone was very helpful and I never felt rushed. Doctor Anderson gave my eyes a thorough exam and really listened to and addressed my vision concerns.


StarStarStarStarStar I would like the technician to explain more what the tests are for and why. —    (Patient since 2017)

I would like the technician to explain more what the tests are for and why.


StarStarStarStarNo Star Good Service —    (Patient since 2018)

Family Eye Clinic did a fine job. They were professional and attentive to my needs. Thank you.


StarStarStarStarNo Star Great Place —    (Patient since 0001)

Great place; convenient; friendly knowledgeable staff


StarStarStarStarStar I will be in to order new lenses. —    (Patient since 2015)

I will be in to order new lenses.


StarStarStarStarStar The frame selection was very mediocre. Not bad, just very generic.  —    (Patient since 0001)

The frame selection was very mediocre. Not bad, just very generic.


StarStarStarStarStar I would like more choices i —    (Patient since 0001)

I would like more choices in less expensive eyewear


StarStarStarStarStar I love your staff and Dr. Anderson —    (Patient since 2017)

I love your staff and Dr. Anderson


StarStarStarNo StarNo Star OK —    (Patient since 0001)

Doctor was knowledgeable but not exactly attentive or considerate when I expressed a concern relating to my eyes. Hands also smelled questionably like fecal matter


StarStarStarStarStar I had to leave in a hurry, but I needed to know the status on when I could get new lenses and... —    (Patient since 2015)

I had to leave in a hurry, but I needed to know the status on when I could get new lenses and frames and wasn't able to obtain that information at that time.(I have vision insurance thru my employer and am not familiar with the guidelines etc.)


StarStarStarStarStar Great experience! —    (Patient since 0001)

The staff is always helpful and friendly.


StarStarStarStarStar It was difficult to select frames when eyes are dilated. I would prefer to come back next time —    (Patient since 0001)

It was difficult to select frames when eyes are dilated. I would prefer to come back next time. Hoping I'm happy with what I chose. Everyone was super nice. Great service.


StarStarNo StarNo StarNo Star I won't be back. —    (Patient since 2018)

I come to this office as I always felt the exams were very good. But this time I was put down for buying my glasses somewhere else. i was told they were inferior. My husband experienced the same put down from the dr. We won't be back and will no longer recommend this office. I guess the real focus of this office is selling glasses.


StarStarStarStarStar Keep doing what you are doing —    (Patient since 2018)

Keep doing what you are doing. Continue to be the relied upon proffesionals a customer is looking for and also greet them as respected freinds and valued customers. I have been with Dr. Anderson for a couple of decades and have never even considered looking elsewhere. Keep up the excellent work!


StarStarStarStarStar I first saw Dr. James Anderson in about 1982 in his Chanhassen office..... —    (Patient since 2019)

I first saw Dr. James Anderson in about 1982 in his Chanhassen office......and continue to trust his professionalism and advice....Thanks for all the good years....Jim.....Joel


StarStarStarStarNo Star review —    (Patient since 2017)

Do Not recommend added tests when time is limited.


StarStarStarStarStar The help I got with selecting frames and pricing was great —    (Patient since 0001)

The help I got with selecting frames and pricing was great. I really appreciated being helped with the best way to use my insurance so I could get the most out of it. The exam was thorough and I am really looking forward to my new glasses!


StarStarStarStarStar very friendly front desk staff!  —    (Patient since 2018)

very friendly front desk staff!


StarStarStarStarStar I really enjoyed my eye exam and the doctor and staff were great! thank you! —    (Patient since 2019)

I really enjoyed my eye exam and the doctor and staff were great! thank you!


StarStarStarStarStar I loved my eye exam, the doctor was so friendly and fun! —    (Patient since 2018)

I loved my eye exam, the doctor was so friendly and fun!


StarStarStarStarStar Great visit with Dr Lannum. Thank you.  —    (Patient since 2017)

Great visit with Dr Lannum. Thank you.


StarStarStarStarStar Wait time seemed a little long , maybe too close together scheduling  —    (Patient since 2018)

Wait time seemed a little long , maybe too close together scheduling


StarStarStarNo StarNo Star I didn't really appreciate the eye doctors response to an issue that he had no answer for as... —    (Patient since 2018)

I didn't really appreciate the eye doctors response to an issue that he had no answer for as "psychological". It is a real problem for me. If he doesn't have a solution, I understand that. To blame me was a little more than what needed to be said.


StarStarStarStarStar Current change in presciprtion - not sure if this correction works. —    (Patient since 2018)

Current change in presciprtion - not sure if this correction works.


StarStarStarStarStar I enjoy my checkup with the Doctor. He takes his time an dI never feel rushed —    (Patient since 2018)

I enjoy my checkup with the Doctor. He takes his time and I never feel rushed. He personalizes the visit based on common interests.


StarStarStarStarStar I picked eye wear based on limited choices due to what my insurance would cover that's why I... —    (Patient since 0001)

I picked eye wear based on limited choices due to what my insurance would cover that's why I couldn't comment on #5. I had a great experience and already brought my spouse in. He was pleased too.


StarStarStarNo StarNo Star I personally had a great experience as a new patient at Family Eye Clinic. Dr —    (Patient since 2018)

I personally had a great experience as a new patient at Family Eye Clinic. Dr. Anderson was extremely knowledgeable and answered all my questions. Great! My son Christian also enjoyed Dr. Anderson very much. However, his experience went poorly after leaving Dr. Anderson's exam room. He found the training session on contact lenses to be a very stressful encounter. The person training him kept saying "you're doing it wrong" or "you're not going to get it if you do it like that". However, she did not offer suggestions on how to do it differently, just pointed out his mistakes. He left feeling like a failure, and highly discouraged about trying contacts again. By contrast, my younger son had a very encouraging session at another clinic at age 11. He left with trial lenses to practice on at home under our supervision and guidance. No stress! He had it down within a few days and loves wearing contacts. Please call me if you'd like to discuss further where to go from here.


StarStarStarStarStar I was really happy with the service at our appointment —    (Patient since 2014)

I was really happy with the service at our appointment. I thought the Doctor did a great job with us. There weren't any other patients waiting to see him. He was able to take his time with us and explain things well. I liked the way he handled choosing a contact for my 12 year old son and teaching him how to put them in.


StarStarStarStarStar Service was excellent Dr Andereson is greatc —    (Patient since 2020)

Service was excellent Dr.Anderson is great


StarStarStarStarStar Excellent service as usual! —    (Patient since 0001)

Excellent service as usual!


StarStarStarStarStar I was very happy with the check up. The doctor explained everything to me so I could understand it —    (Patient since 2017)

I was very happy with the check up. The doctor explained everything to me so I could understand it. Thank you


StarStarStarStarStar I had an exceptional experience. Thank you! —    (Patient since 2018)

I had an exceptional experience. Thank you!


StarStarStarNo StarNo Star Price quote over the phone way less than the actual cost. —    (Patient since 2021)

When I called for a price quote I was only given one price for the exam. I ended up paying almost three times more for my exam because I was not told about the other exams (contact lens fitting, macular degeneration test etc.) and test and the costs associated. It was a shock for the price to be so far off the quoted cost. It would have been ideal to have them ask if I needed or wanted any of the additional testing.


StarStarStarStarStar Everyone is always so nice —    (Patient since 2017)

Everyone is always so nice. I really appreciated the person who came out and helped me pick out my new glasses!


StarStarStarStarStar I was having an issue and they worked me in. Iam very thankfu —    (Patient since 2018)

I was having an issue and they worked me in. I am very thankful!


StarStarStarStarStar Staff needs to be better educated on the insurance options for patients and let them know at the... —    (Patient since 2018)

Staff needs to be better educated on the insurance options for patients and let them know at the beginning of the appointment whether insurance will cover contacts and/or glasses, and if the latter is the coverage limited to lenses, frames or both. Also, recommend communicating the price competitiveness of frames relative to other providers.


StarStarStarStarStar Only first visit, but I liked what I have seen so far very much! —    (Patient since 2017)

Only first visit, but I liked what I have seen so far very much!


StarStarStarStarStar UCare as an Insurance Option —    (Patient since 0001)

UCare as an Insurance Option. I'll be retiring in July and effective August 1st my insurance will be through UCare, which you currently do not take. I understand you are in the process of working with them so this will be an option going forward... which I would appreciate very much as I love your clinic/staff and would like to continue my ongoing eyecare through you. Thanks.


StarStarStarStarStar It was quick and efficient. —    (Patient since 2018)

It was quick and efficient.


StarStarStarStarStar Coffee in waiting area would b nice —    (Patient since 2018)

Coffee in waiting area would b nice


StarStarStarStarStar Nothing new, all was great. —    (Patient since 2018)

Nothing new, all was great.


StarStarStarStarStar Excellent! Thank you.  —    (Patient since 2017)

Excellent! Thank you. It was an emergency and they got me in right away. I appreciated the professionalness in teh office and all round!


StarStarStarNo StarNo Star having to wait when my appt is early in the morning is frustrating - as I wanted to minimize the... —    (Patient since 2021)

having to wait when my appt is early in the morning is frustrating - as I wanted to minimize the amount of time I'd be taking from work.


StarStarStarStarStar The whole staff is very nice!Thank you —    (Patient since 2013)

The whole staff is very nice! Thank you


StarStarStarStarNo Star I am getting bi-focals for the first time, it would have been nice to learn more about how they... —    (Patient since 2018)

I am getting bi-focals for the first time, it would have been nice to learn more about how they will work for me.


StarStarStarStarStar There is a women at the front desk (grey haired) who had the "not my job" attitude —    (Patient since 2018)

There is a women at the front desk (grey haired) who had the "not my job" attitude. The rest of the staff was great.


StarStarStarStarStar Always a pleasure to go there for an appointment —    (Patient since 2017)

Always a pleasure to go there for an appointment. Please change my email address to: 1949trh@gmail.com


StarStarStarStarNo Star Friendly and easy to make an appointment —    (Patient since 2018)

Friendly and easy to make an appointment. I appreciated the email and text reminders of my appointment. The Optometrist seemed disappointed that I did not need bi-focals at my age and even seemed to ask if I wanted them. Strange. I would love to purchase new frames and lenses at your location but even with the VSP insurance it is much cheaper to purchase elsewhere. Everyone I spoke and worked with were very friendly and knowledgeable.


StarStarStarStarStar I am not sure of the name of the person that helped me at checkout but I feel she went above and... —    (Patient since 0001)

I am not sure of the name of the person that helped me at checkout but I feel she went above and beyond to help me understand my insurance. Thank you


StarStarStarStarStar My new prescription was going to be emailed to me and I have not seen it yet? That's my only... —    (Patient since 2018)

My new prescription was going to be emailed to me and I have not seen it yet? That's my only concern.


StarStarStarStarStar Very Good experience —    (Patient since 2018)

Very professional and knowledgeable staff. Dr. Lannom is a very good doctor and overall nice guy.


StarStarStarStarStar Not sure why I had to pay for a contact lens fitting when I was trying them out first for a few... —    (Patient since 0001)

Not sure why I had to pay for a contact lens fitting when I was trying them out first for a few days to see if they work.


StarStarStarStarStar Excellent service —    (Patient since 0001)

Caring doctors, very helpful staff when picking out glasses.


StarStarStarStarStar Thanks, Dr. Jim. You were very helpful! so was your staff. —    (Patient since 2017)

Thanks, Dr. Jim. You were very helpful! So was your staff.


StarStarStarStarStar everyone was very friendly and explained the process thoroughly. dr —    (Patient since 2018)

everyone was very friendly and explained the process thoroughly. dr. spent plenty of time talking to me and reviewing my complicted situation


StarStarStarStarStar The receptionist was very helpful and Dr. is very good at explaining what is happening. —    (Patient since 2017)

The receptionist was very helpful and Dr. is very good at explaining what is happening.


StarStarStarStarStar I appreciate a reminder/confirmation, however, I found it rather annoying to receive multiple text... —    (Patient since 0001)

I appreciate a reminder/confirmation, however, I found it rather annoying to receive multiple text messages after I had confirmed reminding me of my appointment. I understand that there probably are patients who require more reminders, but maybe you could give patients the benefit of the doubt until they are a no show or make numerous cancellations. Thank you for the opportunity to express my opinions. Overall, it was a positive experience.


StarStarStarStarStar Fast , efficient, friendly —    (Patient since 0001)

The visit was easy and the staff was very welcoming


StarStarStarStarStar Excellent —    (Patient since 2017)

The professionalism of the Doctors and staff makes me confident I"m receiving quality eye care.


StarStarStarStarStar Very pleasant experience. Dr Anderson and his team are the best. —    (Patient since 2017)

Very pleasant experience. Dr Anderson and his team are the best.


StarStarStarStarStar Very Pleased —    (Patient since 2018)

Great first experience at the clinic, everyone was friendly and the doctor explained my diagnosis is terms I could understand.


StarStarNo StarNo StarNo Star It felt like the doctor just wanted to sell me on glasses rather than provide me with information... —    (Patient since 0001)

It felt like the doctor just wanted to sell me on glasses rather than provide me with information on the status of my eyes. I don't feel like he listened to me or cared to hear what I had to say.


StarStarStarStarStar As always, my visit was very pleasant. No issues, no concerns. —    (Patient since 2017)

As always, my visit was very pleasant. No issues, no concerns.


StarStarStarStarStar As always, very happy with the service I received. Pleasant, knowledge staff —    (Patient since 2017)

As always, very happy with the service I received. Pleasant, knowledge staff. See you next year.


StarStarStarStarStar Place was empty, shouldn't have to wait for dr to get back from lunch —    (Patient since 2018)

Place was empty, shouldn't have to wait for dr to get back from lunch


StarStarStarStarNo Star Great Service! —    (Patient since 2012)

Friendly staff and knowledgeable doctor who gave me plenty of time to answer questions.


StarStarStarStarStar appointment was at 4:15....did not get seen until 4:45  —    (Patient since 2017)

appointment was at 4:15....did not get seen until 4:45...balance of appt went very well


StarNo StarNo StarNo StarNo Star I waited an hour to see doctor Anderson —    (Patient since 2017)

I waited an hour to see doctor Anderson. I had cataract surgery the day before, so my vision was giving me headaches. I couldn't wait for him to correct my vision problems. The surgery center told me to have my right lens removed from my glasses. The doctor's solution-he had the receptionist give me a piece of tape to cover my corrected eye! Really??? I left and called the surgery center. They couldn't believe the tape solution. They had me go back there and have it removed. I couldn't drive that day, so I put two of my family members out. I would prefer to see Dr. Lannon. He's a really good doctor!


StarStarStarStarStar I would like to see your office open on Saturday. If not each week maybe every other week —    (Patient since 2017)

I would like to see your office open on Saturday. If not each week maybe every other week. My wife and I work late during the week and can not make the 7:00 pm office hours work for us.


StarStarStarStarStar The Dr explained very good. Made sure all was ok —    (Patient since 2018)

The Dr explained very good. Made sure all was ok


StarStarStarStarStar The exam was thorough and the procedures and outcomes were explained to me in plain English which... —    (Patient since 2017)

The exam was thorough and the procedures and outcomes were explained to me in plain English which was much appreciated. Unfortunately, I was unable to take full advantage of the visit because the $600 price tag for an adjusted prescription is outside my budget.


StarStarStarStarStar I really liked the email reminder!! Text messages would be great also.3 —    (Patient since 0001)

I really liked the email reminder!! Text messages would be great also.3


StarStarStarStarStar very friendly and helpful staff —    (Patient since 2018)

very friendly and helpful staff


StarStarStarStarStar Excellent appointment as usual —    (Patient since 2017)

Excellent appointment as usual.


StarStarStarStarStar When I came in your staff was busy on the phones which some time can't be helped —    (Patient since 2018)

When I came in your staff was busy on the phones which some time can't be helped. I was acknowledged but everyone seemed preoccupied with phones. I took out my insurance card but no one noticed or said "I'll be with you in just a moment" So I went to sit down and then I was called over. This took all of about 3 minutes, but the staff did seem preoccupied with phone calls.


StarStarStarStarStar I learned my lesson the hard way - took my prescription to a brown box store to get glasses —    (Patient since 2018)

I learned my lesson the hard way - took my prescription to a brown box store to get glasses. Those 2 for 1 deals brought me in. As a first time glasses wearer I thought I was making a wise choice. Long story short, the selection and service you offer is top shelf. Your trained staff has earned my loyalty! Sincerely, Brenda Lothenbach


StarStarStarStarStar Good experience at Family Eye Clinic —    (Patient since 2018)

I have been to Family Eye Clinic a few times, and it has always been a good experience. The staff is friendly. Dr. Lannom takes the time to answer questions. They have a good selection of designer branded glasses and reasonable prices.


StarStarStarStarStar I thought the doctor was excellent —    (Patient since 0001)

I thought the doctor was excellent. I had lots of complex questions, and I was very satisfied with his explanations.


StarStarStarStarStar I have been using Dr. Anderson for a lot of years and have no desire to change —    (Patient since 2018)

I have been using Dr. Anderson for a lot of years and have no desire to change. Very profesional and freindly. The staff also are warm and welcoming. Don't change anything.


StarStarStarStarStar Excellent Care —    (Patient since 2018)

I was pleased with every aspect of my visit. The exam was thorough and all my questions were answered.


StarStarStarStarStar Nothing to added. Never been disappointed by a visit.  —    (Patient since 2017)

Nothing to add. Never been disappointed by a visit.


StarStarStarStarStar I appreciate that Dr —    (Patient since 2017)

I appreciate that Dr. Lannom says what he is doing while reviewing and logging information on the computer so I know what's happening.


StarStarStarStarStar That was the best eye exam I've ever had!! Fantastic doctor! —    (Patient since 2017)

That was the best eye exam I've ever had!! Fantastic doctor!


StarStarStarStarStar Overall Rating for Family Eye Clinic —    (Patient since 2018)

Excellent treatment from Doctor and Staff.


StarStarStarStarStar Gave me confidence with the professionalism of the staff —    (Patient since 2014)

Gave me confidence with the professionalism of the staff


StarStarStarStarStar Poor small selection available for viewing on the sales floor —    (Patient since 2018)

Poor small selection available for viewing on the sales floor


StarStarStarStarStar My eyes were dilated —    (Patient since 2016)

My eyes were dilated. I have never had this done and have always chosen the retinal map at other eye clinics over dilation. I did not find out that the retinal map was an option until after my appt was over. Very disappointing! My appt was at 11:00 and I could not see again until 6:00. My whole busy day of plans was shot as I could not see well enough to do anything. Please note in my file that I never want my eyes dilated again. I liked the doctor I saw other than that.


StarStarStarStarStar The text and email is great.  —    (Patient since 2018)

The text and email is great.


StarStarStarStarStar There is really no one there that is knowledgeable on what shape frames look good on your face —    (Patient since 2017)

There is really no one there that is knowledgeable on what shape frames look good on your face. You are left to fend for yourself. When they took our insurance card they neglected to tell us that you no longer bill blue cross for eye glasses. Left us to fend for ourselves and you wanted money before we knew what our insurance paid. You are extremely high In your cost for glasses with no help from your employees.


StarStarStarStarStar I like Dr. Anderson very much. Front desk people were very friendly. —    (Patient since 2014)

I like Dr. Anderson very much. Front desk people were very friendly.


StarStarStarStarStar Eye appt. —    (Patient since 2018)

It was a good experience all the way around.


StarStarStarStarStar It was thourough and pleasant. —    (Patient since 2018)

It was thourough and pleasant.


StarStarStarStarStar Excellent. Will go again —    (Patient since 0001)

I had a nice visit to get my eyes checked again for glasses. I understand what I need in glasses and what condition my eyes are in.


StarStarStarStarStar Dr. Blashke is wonderful! Very kind and thorough. —    (Patient since 2016)

Dr. Blashke is wonderful! Very kind and thorough.


StarStarStarStarStar Love the email and text reminders. —    (Patient since 2014)

Love the email and text reminders.


StarStarStarStarStar I have an appointment with Dr. Chu at the Chu Vision Institute in  —    (Patient since 2018)

I have an appointment with Dr. Chu at the Chu Vision Institute in Bloomington on 4-18-14. Please send a copoy of my records to him. thanks.


StarStarStarNo StarNo Star Patients stick their heads and chins into a lot of machines —    (Patient since 0001)

Patients stick their heads and chins into a lot of machines. One in particular was not clean, had the yellow/gold eye drop residue from last person on a tissue. Small but imporant thing to feel you are going to a office that is impeccably clean.


Reply

Instruments are to be wiped down before each patient. Thanks for pointing this out. Dr. Lannom

StarStarStarStarStar You know I was having sticker shock looking at the price of the frames for my new glasses but once... —    (Patient since 2017)

You know I was having sticker shock looking at the price of the frames for my new glasses but once my insurance took some off and I declined a couple of additional enhancements (Glare protection & Scratch resistance) The price ended up not being too bad.


StarStarStarStarStar 5goldstars —    (Patient since 2019)

Will continue doing business in the future.


StarStarStarStarStar Very comprehensive eye exam.  —    (Patient since 0001)

Very comprehensive eye exam.


StarStarStarNo StarNo Star The person dealing with me while I was waiting for my pupils to dilate didn't have a proper... —    (Patient since 2018)

The person dealing with me while I was waiting for my pupils to dilate didn't have a proper understanding of what I was waiting for and tried to sell me eyeglasses while I was waiting! I was actually being evaluated for a cataract condition and wasn't remotely close to having a new eyeglass prescription at the appointment.


Reply

Patients will typically need an up dated glasses prescription after cataract surgery. The optician is simply trying to help the patient pick something out that will be used after the procedure is completed. Dr. Lannom

StarStarStarStarStar Recent Visit —    (Patient since 2015)

Everything went well at the last appointment


StarNo StarNo StarNo StarNo Star The doctor was not child friendly.  — 

The doctor was not child friendly. He hit my head on the heavy equipment and was not concerned.


Reply

Child was fussing around the equipment and bumped his head as children will do. I did not feel that it was a serious injury and therefore continued with my exam. The child recovered quickly. Dr. Lannom

StarStarStarStarStar As usual great service, knowledge and value!!My family & I have been going there for many years.. —    (Patient since 2014)

As usual great service, knowledge and value!! My family & I have been going there for many years....and have referred others there too!