Family Eye Care

Dr. Juliann Kandra

Star Star Star Star Star 87 Reviews

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Reviews

StarStarStarStarStar very friendly.Gave good advice for my eye condi... — 

very friendly.Gave good advice for my eye condition.


StarStarStarStarStar Fast efficient and professional. Only negative... — 

Fast efficient and professional. Only negative was trying to schedule an urgent diagnosis for a temporary condition. Office needs another doctor!


StarStarStarStarStar Excellant — 

It always gives me a bit of hope when a company actually goes above and beyond the call of duty and provides excellent customer support.


StarStarStarStarStar The entire staff is friendly and accommodating.... — 

The entire staff is friendly and accommodating.


StarStarStarStarStar Was very happy with my new Dr. She was so knowl... — 

Was very happy with my new Dr. She was so knowledgeable and professional and personable. She also is the new owner of the facility. Would highly recommend her practice to anyone.


StarStarStarStarNo Star Took a while to get an appointment, but when I ... — 

Took a while to get an appointment, but when I did get one it was complete and professinally done. Most satisfied!


StarStarStarStarNo Star Friendly office staff and efficient I like the... — 

Friendly office staff and efficient I like the reminders be text and email


StarStarStarStarStar My visit to Family Eye Care was dealt with effi... — 

My visit to Family Eye Care was dealt with efficientcy and pleasant atmosphere.


StarStarStarStarNo Star Waiting for the availability of an appointment ... — 

Waiting for the availability of an appointment is annoying...but in my case worth it.


StarStarStarStarStar From reception, diagnostics, and consultation, ... — 

From reception, diagnostics, and consultation, you get competent, efficient and friendly care.


StarStarStarStarStar Dr Kandra is professional and personable, thoro... — 

Dr Kandra is professional and personable, thorough and caring. She had big shoes to fill at FEC and has done a wonderful job. Her staff is knowledgeable and easy to deal with.


StarStarStarStarStar Staff very efficient and helpful. Doctor very p... — 

Staff very efficient and helpful. Doctor very professional with thorough explanations.


StarStarStarStarStar Polite and professional service.  — 

Polite and professional service.


StarStarStarStarStar Dr. Kandra was absolutely wonderful and her sta... — 

Dr. Kandra was absolutely wonderful and her staff also. She gets a 10 plus rating from me.


StarStarStarStarStar Everyone was great, personable and professional... — 

Everyone was great, personable and professional.


StarStarStarStarStar Yearly Eye Exam — 

I got there early, had brought a book expecting a wait. I was brought in for the preliminary mechanical tests of eyes and glasses before I had filled out first 1/2 page of questionnaire. Saw the doctor for my exam just about exactly when my appointment was scheduled! I'll remember to be early next time! Professional, friendly, knowledgeable. Appointment was a positive experience! (Never had a chance to open my book!)


StarStarStarStarStar  — 

I have used your service for my eye care for several years, mostly routine. When my eyesight was affected by type 2 diabetes the service became critical to me and I was impressed and very satisfied with the work. That problem is mostly solved now but you have earned my continued business.


StarStarStarStarStar Saff was exceptionally professional and helpful... — 

Saff was exceptionally professional and helpful Very pleasant atmosphere


StarStarStarStarStar Staff was very friendly extremely professional ... — 

Staff was very friendly extremely professional and they explained every procedure. I come back every year even though I live in Columbia SC! That is a testament to their service! I was treated like no other patient was waiting. Listened very well!


StarStarStarStarStar Was very punctual-was on time and very thorough... — 

Was very punctual-was on time and very thorough and friendly.


StarStarStarStarStar My visit was quick and to the point. — 

My visit was quick and to the point.


StarStarStarStarStar Very helpful people  — 

This group needs to be commended for the care and patience they give to those of us with special circumstances. (i.e. Handicaps.) Your professionalism is outstanding.


StarStarStarStarStar I always look forward to going to Family Eyecar... — 

I always look forward to going to Family Eyecare and shopping for new glasses.


StarStarStarStarStar Fall with red eye — 

They got me in right away after a fall with an eye injury.


StarStarStarStarStar Thank you for making my appointment one of welc... — 

Thank you for making my appointment one of welcoming and very at ease. I will surely recommend your office to family and friends.


StarStarStarStarStar The doctor was terrific. The nurse/assistant t... — 

The doctor was terrific. The nurse/assistant that initially started my eye exam was a bit abrupt and was not encouraging of questions or making me feel comfortable. On the other hand, Dr Kandra really extended herself to be welcoming and open to questions and concerns.


StarStarStarNo StarNo Star Family Eye Care is not like it used to be  — 

Family Eye Care is not like it used to be with previous owners and staff. I question thoroughness and positive results of exam. Took (3) weeks to receive new lenses.


StarStarStarStarStar knowledgeable, professional and friendly staff.... — 

knowledgeable, professional and friendly staff.


StarStarStarStarStar I used to go here and loved them but insurance ... — 

I used to go here and loved them but insurance changed and I unfortunately had to switch to different eye dr for a couple of yrs. Immediately made an appt when I found out they now accept my insurance. Was having problems with contact/glasses prescriptions and they found and fixed the problem.


StarStarStarStarStar Very pleasant and helpful in answering my quest... — 

Very pleasant and helpful in answering my questions.On time no waiting.😊


StarStarStarStarNo Star You have a friendly staff  — 

You have a friendly staff


StarStarStarStarStar I was very happy with the way she explained eve... — 

I was very happy with the way she explained every details of my exam


StarStarStarStarStar Urgent Care Need — 

I needed to be seen for an eye infection and Family Eye Care was very accomodating.


StarStarStarStarStar Great caring staff and doctor.  — 

Great caring staff and doctor.


StarStarStarStarStar Family friendly Eye Care. My visit was wonderfu... — 

Family friendly Eye Care. My visit was wonderful. Each step of the process was explained to me with honesty and humor. All professional and efficient.


StarStarStarStarStar Very Pleased with My Exam ! — 

Very Pleased with My Exam !


StarStarStarStarStar Family Eye Care was very thorough with my exam ... — 

Family Eye Care was very thorough with my exam and my history. Everyone was very professional and took the time to explain things in layman's terms. I would certainly recommend Family Eye Care to others without reservation.


StarStarStarStarNo Star My only issue- I was not forewarned about dilation — 

My only issue- I was not forewarned that my eyes were going to be dilated. I'm very glad that they were, but had I known ahead of time, I would have arranged alternate transportation and not driven home by myself.


StarStarStarStarStar Pleasant, efficient and caring, all great servi... — 

Pleasant, efficient and caring, all great service.


StarStarStarStarStar Professional and friendly staff.  — 

Professional and friendly staff. Staff knowledgeable, and insured that I understood the tests required for my appointment.


StarStarStarStarStar I was very happy with the service. I was seen ... — 

I was very happy with the service. I was seen quickly, and people were very kind.


StarStarStarStarNo Star I didn't give a great review because they didn'... — 

I didn't give a great review because they didn't have me in for my appt. My husband made our appts n the girl gave us a time. We have been going together from the beginning.years.. We were there almost 3 hours. Wasn't too impressed.


StarStarStarStarStar Great office and friendly people and a great Do... — 

Great office and friendly people and a great Doctor.


StarStarStarStarStar Staff are very friendly.  — 

Staff are very friendly.


StarStarStarStarStar I really enjoyed the staff who were friendly an... — 

I really enjoyed the staff who were friendly and informative. Dr. Juliann was knowledgable and engaging. We have been coming to Family Eye Care for 30 years and will continue to come and recommend them to family and friends.


StarStarStarStarStar  — 

I would recommend all my friends and family . Everyone was very friendly.


StarStarStarStarStar Wait — 

Last visit was an excessive wait > half an hour. Things moving much more smoothly now.


StarStarStarStarStar I have always had great service at Family Eye C... — 

I have always had great service at Family Eye Care. I've been there since the Connell's owned it. I have seen several different eye Docs over the years at that office and they all have been great. Just had another one yesterday and the new Doc is really nice and it was very apparent she knew her stuff.


StarStarStarStarStar Thought I might have had a detached retina. I ... — 

Thought I might have had a detached retina. I called at 8:00 am on a very busy, totally booked Monday, but they squeezed me in at 8:30. Thank you.


StarStarStarStarStar Great experience,, thanks ... — 

Great experience,, thanks ...


StarStarStarStarStar Family Eye Care & Dr. Kandra - Excellent! — 

I had an appointment with Dr. Kandra last week, and I highly recommend her and Family Eye Care to anyone looking for personal, patient, thoughtful, professional, considerate care. I had gone to this office for years, and they continue (with the new owner/physician Dr. Kandra) to offer top notch care with a friendly and caring manner. Everyone there shows this attitude (for example, Jan has helped me a great deal with choosing/ordering glasses). I give the highest recommendation to Family Eye Care.


StarStarStarStarStar everyone was super friendly and inviting. I hav... — 

everyone was super friendly and inviting. I have come to this place for years and have witnessed many changes. I think Family Eye care is on the right track now.


StarStarStarStarStar Very accommodating and friendly. — 

Very accommodating and friendly.


StarStarStarStarStar  — 

Have been going to Family Eye Care for many years. I think the practice is in very good hands with Dr. Kandra! It is a comfortable and professional office with friendly staff.


StarStarStarNo StarNo Star didnt do everything Kerry use to do — 

didnt do everything Kerry use to do


StarStarStarStarStar I enjoyed meeting the new doctor for the first ... — 

I enjoyed meeting the new doctor for the first time and was also happy to see Terry back in the office! Staff was very friendly and attentive. It seems to have been a smooth transition in the office!


StarStarStarStarStar They Know You As Well As They Know Your Eyes — 

Family Eyecare is professional, timely, and efficient, but of equal importance is the fact that everyone there was friendly and knowledgeable. They take the time to know you as well as they know your eyes!


StarStarStarStarStar Great experience  — 

Dr Kandra and staff are wonderful..friendly, professional, efficient...great experience!


StarStarStarStarStar I AM ALWAYS GREATED WITH A VERY PLEASANT ATMOSP... — 

I AM ALWAYS GREATED WITH A VERY PLEASANT ATMOSPHERE. I WOULD HIGHLY RECOMMEND THIS PRACTICE TO ANYONE WHO IS THINKING ABOUT FINDING AN EYECARE FACILITY.


StarStarStarStarStar Dr. Kandra and her staff are great — 

Dr. Kandra and her staff are very pleasant and professional! Easy to schedule an appointment. Dr. Kandra took the time to talk with me about my lifestyle and medical history, and didn't make me feel rushed. I also appreciated the fact that I felt absolutely no pressure to buy my glasses from them.


StarStarStarStarStar 5 stars! The staff is very helpful & friendly! ... — 

5 stars! The staff is very helpful & friendly!


StarStarStarStarStar Ordering Glasses — 

ordering my glasses he was very nice to work with and extremely helpful


StarStarStarStarStar Very thorough exam and informative — 

Very thorough exam and informative


StarStarStarStarStar Everything about my first visit to Family Eye C... — 

Everything about my first visit to Family Eye Care was perfect! The young lady receptionist was courteous and pleasant. Terri was very friendly and efficient and couldn't be more professional. The doctor took a lot of time to find out about me and again very professional. I am glad they were recommended to me, I will return and recommend Family Eye Care whenever I have the opportunity.


StarStarStarStarStar Very friendly and professional. Made a concert... — 

Very friendly and professional. Made a concerted effort to get to know me and listened to my point of view.


StarStarStarStarNo Star It was nice, wish they had some frames like oak... — 

It was nice, wish they had some frames like oakles or ray bands and bit more selection. Otherwise great people great place.


Reply

We have Champion and Adidas frames which are much like Oakley. We have Original Penguin which has a lot of similar styles to Ray-Ban. We currently have over 550 frames in stock and always love to help you find whatever style might fit your style! Thank you for the great review! - Scott

StarStarStarStarStar Very personal and caring people at Family Eye c... — 

Very personal and caring people at Family Eye care.


StarStarStarStarStar The thoughtfulness of all the staff towards my ... — 

The thoughtfulness of all the staff towards my husband with memory loss was just so appreciated. I love the new Dr. Kendra and Terry was exceptional. The lovely person who fits the glasses was sensitive and kind as well. Thank you.


StarStarStarStarStar very happy with all of your service — 

very happy with all of your service


StarStarStarStarStar They were very professional and pleasant. — 

They were very professional and pleasant.


StarStarStarStarStar Everyone there has always been helpful, & frien... — 

Everyone there has always been helpful, & friendly. It's comforting to be around people who care about their jobs, especially when it comes to ones health & wellbeing!!


StarStarStarStarStar It was nice to me the new Doctor for the first ... — 

It was nice to me the new Doctor for the first time.She was very nice,pleasant to talk with.


StarStarStarStarNo Star Was a bit nervous about a new doctor as I had b... — 

Was a bit nervous about a new doctor as I had been with Dr. Connell for so long, but the new doctor is awesome!


StarStarStarStarNo Star Competent and comfortable office for routine ey... — 

Competent and comfortable office for routine eye care.


StarStarStarStarStar My husband and I are new patients at Family Ey... — 

My husband and I are new patients at Family Eye Care . We where very satisfied with our exam and they took us on time.


StarStarStarStarStar Inspired confidence  — 

I found Terry, the eye-exams technician, and Dr. Kendra, to be knowledgeable, efficient and pleasant. Both inspired confidence.


StarStarStarStarStar Appreciated being seen so quickly since my eyes... — 

Appreciated being seen so quickly since my eyes were so irritated you were very sinsitive and caring in meeting my needs


StarStarStarStarStar Friendly staff. No wait time. Appropriate time ... — 

Friendly staff. No wait time. Appropriate time given to me and all questions answered.


StarStarStarStarStar I always have such a positive experience at Fam... — 

I always have such a positive experience at Family Eye Care in Saco. The staff members are very helpful and friendly.


StarStarStarStarStar excellent exam and very thorough and profess... — 

excellent exam and very thorough and professional service. i would recommend this practice to anyone if asked.


StarStarStarStarStar Everyone is very friendly and welcoming! — 

Everyone is very friendly and welcoming!


StarStarStarStarStar I was very happy with the service at Family Eye... — 

I was very happy with the service at Family Eye Care. I was 15 minutes late and they still took me and met all of my needs. The staff was super friendly and helpful.


StarStarStarStarStar I like the fact that they didn't keep the presc... — 

I like the fact that they didn't keep the prescription for themselves . That was a big plus for me.


StarStarStarStarStar As always  — 

Very friendly capable Dr and staff.


StarStarStarStarStar Review support online. — 

I really think it is a good idea to reach your patients online to review the service rendered and get a reply. Sincerely, Claire McCullough


StarStarStarNo StarNo Star Is it worth the wait.........? — 

The actual service received was excellent although the wait time needs to be reviewed, I arrived 15mins prior to my scheduled appointment and had all paperwork filled out quickly. I was in the large waiting room for 20+mins past my appointment time, then another 20+ mins waiting to see the doctor after my screening with the tech, which I feel is way too long, considering I had a scheduled appointment.


StarStarStarStarStar  — 

We have been n this office for many years and love the service